UnitedHealthcare Company
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealthcare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealthcare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
UnitedHealthcare Salaries. You can even request information on how much does UnitedHealthcare pay if you want to. Learn about salaries, pros and cons of working for UnitedHealthcare directly from the past employees.
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UnitedHealthcare Employees
State of Arizona 2013 - Present
OIG April 2011 - Present
State of Arizona 2011 - Present
OIG 2011 - Present
West Buckeye January 2010 - August 2010
United Health Care January 2007 - January 2009
UnitedHealthcare 2007 - 2009
Coventry Health Group January 2006 - January 2007
ACS January 2005 - January 2006
CIGNA January 2001 - January 2005
Skills
Customer Service, Credentialing, Data Entry, Claims Resolution, Pharmacy claims, Medical Claims, Phone Skills, Phone Etiquette, Multi-line Phone, National Accounts, Access, Administrative..., Documentation, Employee Benefits, HIPAA, Medical Billing, Medicare, Microsoft Excel, Microsoft Word, Outlook, Policy, Telephone Skills, Training
Education
Arizona State University
Bachelor s Degree; Masters, Secondary Education; Social Work
Glendale Community College
Associate, Arts; Education
UnitedHealthcare May 2012 - Present
UnitedHealthcare November 2007 - June 2012
The Terraces of Phoenix March 2005 - May 2007
McDowell Village 2007 - 2007
LifeStart Wellness Network 2003 - 2005
Skills
Health Promotion, Wellness, Healthcare, Fitness, Employee Benefits, Health Policy, Nutrition, Wellness Coaching, Health Insurance, Health Savings Accounts, Employee Wellness..., Prevention, Health Care Reform, Health Education, Medicare, Insurance
Education
Arizona State University 1995 — 1999
B.S., Exercise Science
North Canyon High School 1992 — 1995
High school diploma
UnitedHealth Group March 2007 - Present
UnitedHealthcare March 2007 - October 2010
Meritain Health July 2006 - March 2007
SourceNet Solutions October 2005 - June 2006
Skills
Process Improvement, Insurance, Account Management, Employee Benefits, Customer Service, Outlook, Medicaid, HIPAA, Medicare, Microsoft Office, Team Building, Health Insurance, Training, Project Management, Program Management, Healthcare, Lotus Notes, Data Entry, Call Center, Budgets, Microsoft Excel, Microsoft Word, PowerPoint, AS400 system, Seibel, sales support, Management, HMO, Call Centers, Sales
Education
Anoka Ramsey Community College 1995 — 1997
Anoka Ramsey Community College 1993 — 1995
St Francis Senior High 1988 — 1992
Diploma, B
UnitedHealth Group May 2015 - Present
UnitedHealthcare February 2013 - May 2015
Apollo Group August 2010 - February 2013
Skills
SQL, SQL Server, Access, SSIS, Data Analysis, Crystal Reports, Business Objects, VBScript, VBA, Excel, Oracle Financials, Microsoft SQL Server, Business Intelligence, PL/SQL, Microstrategy, Analytics, Business Analysis, Process Improvement, Toad, Relational Databases, Stored Procedures, Requirements Gathering, Analysis Services, Analysis, Microsoft Excel, Oracle, Requirements Analysis, Financial Analysis, Visio, Project Management
Education
Arizona State University 1998 — 2004
Bachelor's degree, International Business
wayzata high school 1995 — 1998
High School diploma
UnitedHealthcare July 2012 - Present
Exxon Mobil Corporation February 2009 - July 2011
White House Council on Environmental Quality March 2006 - January 2009
Congressman Jim Kolbe 2004 - 2006
Independent Women's Forum March 2003 - March 2004
KSAZ Fox 10 News April 2000 - March 2003
Skills
Media Relations, Strategic Communications, Public Relations, Government, Internal Communications, Spokesperson, Public Affairs, Policy Analysis, Corporate Communications, Press Releases, Crisis Communications, Public Policy, International Relations, Crisis Management, Community Development, Nonprofits, Grassroots Organizing, Legislative Relations, Reputation Management, Campaigns, Blogging, Broadcast, Political Campaigns, Legislation, Policy, Media Planning, Politics, Speech Writing
Education
Arizona State University 1996 — 2000
BA, Broadcast Journalism, Political Science
UnitedHealthcare February 2011 - Present
UnitedHealthcare December 2007 - February 2011
UnitedHealthcare June 2006 - December 2007
Skills
Health Insurance, Provider Relations, Medicare, Managed Care, Network Development, Process Improvement, Medicaid, Health Policy, Vendor Management, Claim, Employee Benefits, Business Analysis, Risk Management, Disease Management, Program Management, Project Portfolio..., Healthcare Management, Healthcare, Healthcare Consulting
Education
Arizona State University 1997 — 2000
Master of Social Work (MSW), Policy, Administration and Community Planning
University of Kansas 1993 — 1997
Bachelor of Arts (BA), Psychology
Optum Health August 1999 - Present
UnitedHealthcare August 1999 - Present
Skills
Nursing, ACLS, BLS, Hospitals, Healthcare, PALS, Medical/Surgical, Clinical Research, EMR, Healthcare Management, Inpatient, Patient Education, Acute Care, Patient Safety, Cpr Certified, Emergency Medicine, Patient Advocacy, Disease Management, Nursing Education, Medication..., Wound Care, Home Care, IV, Palliative Care, Cerner, Quality Improvement, Vital Signs, HIPAA, Medical Terminology, Health Education, Managed Care, Family Medicine, Health Promotion, Direct Patient Care, Clinics, Internal Medicine, Phlebotomy, Registered Nurses, Telemetry, Medical-Surgical, CPR Certified
Education
Angelo State University
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
United Healthcare -Military and Veterans June 2013 - Present
Devereux August 2012 - Present
UnitedHealthcare September 2012 - June 2013
Banner Health May 2012 - December 2012
Bridgeway Health Solutions February 2008 - May 2012
Health Service Advisory Group October 2011 - February 2012
St. Joseph's Medical Center January 2010 - June 2011
Aetna Health Insurance April 2006 - February 2008
Terros Behavioral Health June 2005 - October 2006
Behavioral Health- Behavioral Health Community February 2005 - April 2006
Skills
Case Managment, Behavioral Health, Nursing, BLS, ACLS, PALS, Case Management, Clinical Research, HIPAA, Psychotherapy, Psychiatry, Utilization Management, Crisis Intervention, Healthcare Management
Education
Glendale Community College 2009 — 2011
Associate's degree, Registered Nursing/Registered Nurse
Arizona State University 2002 — 2005
Bachelor's degree, Psychology
Arizona State University
Bachelor of Arts, Sociology
Glendale Community College
Associates Degree; Bachelor of Arts, Nursing; Psychology
Phoenix College
Associates Degree, Communication
Phoenix College
Associates Degree, General Studies
McMURRY/TMG, LLC September 2012 - July 2013
UnitedHealthcare December 2009 - September 2012
Skills
WCF, LINQ, Lambda Expressions, JavaScript, jQuery, XML, XPath, XSLT, HTML, XHTML, CSS, ASP.NET, ASP.NET MVC, ASP.NET AJAX, Visual Studio, SQL, Microsoft SQL Server, Crystal Reports, Oracle
Education
Arizona State University 1986 — 1992
Bachelor of Engineering and Applied Sciences, Electrical & Electronics Engineering / Computer Systems
UnitedHealthcare August 2007 - Present
General Mills July 2003 - August 2007
Hines December 1999 - July 2003
Skills
I have a Universal..., Power limited..., Ultrasound level 1..., Electricians, Level 1 thermograph..., NAC certified, Troubleshooting, Project Management, Microsoft Office, Process Improvement
Education
Dunwoody College of Technology 2008 — 2012
Electrical Apprenticeship course, Electrical and NEC code book
Anoka Technical College 1994 — 1997
Building Utilities Technician
North Hennepin Technical College 1990 — 1992
Automobile/Automotive Mechanics Technology/Technician
ACORN Collaboration January 2007 - Present
Center for Clinical Informatics October 1998 - Present
Sundance Behavioral Resources July 2002 - Present
Aetna January 1993 - October 1998
UnitedHealthcare March 1986 - December 1992
Center for Family Development January 1981 - March 1986
Skills
Behavioral Health, Psychotherapy, Mental Health, Adults, Treatment, Clinical Research, Case Managment, Family Therapy, Clinical Supervision, Healthcare, Adolescents, CBT, Psychology, Program Development, Crisis Intervention, Curriculum Design, Wellness, Presenter, Life Transitions, Grant Writing, Personal Development, Managed Care, Medicaid, Anger Management, Nonprofits, Hospitals, Motivational..., Group Therapy, Policy, Program Evaluation, Mindfulness, Disease Management, Social Services, Stress, Psychiatry, Stress Management, Psychological Assessment, Mental Health Counseling, Interventions, Self-esteem, Counseling Psychology, Public Health, Therapists, Conflict Resolution, Community Outreach, Healthcare Management, Quality Improvement, Case Mix Adjustment, Cost and claims analysis, Outcomes measurment
Education
Duke University 1978 — 1982
PhD, Counseling Psychology
Appalachian State University 1974 — 1975
MA, Counseling
Davidson College 1969 — 1973
BA, English
UnitedHealth Group 2014 - Present
UnitedHealthcare January 2011 - Present
OptumHealth, a UnitedHealth Group company March 2009 - December 2010
Siberian Holdings 1996 - 2008
Siberian Farms 2004 - 2006
Merck May 2001 - August 2001
Sibkom Ltd 1992 - 1994
Skills
Business Strategy, Healthcare, Healthcare Management, Product Development, Health Care Reform, Affordable Care Act, Essential Health..., Health Insurance..., International Business, Strategic Planning, Business Development, Change Management, Insurance, Program Management, Management, Leadership, Start-ups, Analysis, Project Management, Strategy, Cross-functional Team..., Market Research, Business Intelligence, Process Improvement, Marketing, Managed Care, Employee Benefits, Health Insurance, Sales, Healthcare Industry, Team Building, Business Analysis, Budgets, Business Planning
Education
Thunderbird School of Global Management 2000 — 2002
Master of International Management, International Business & Management
Arizona State University, W. P. Carey School of Business 2000 — 2002
MBA, General Business, Healthcare Management
University of Minnesota-Twin Cities 1989 — 1996
BA, International Relations
The Blake School
Health Data Insights October 2013 - Present
UnitedHealthcare November 2006 - October 2013
UnitedHealth Group 2006 - October 2013
Freddie Mac May 2005 - November 2006
United States Senate Federal Credit Union September 2001 - July 2003
Skills
Auditing, Claim, Medicare, Medicaid, Managed Care, Health Insurance, HIPAA, Process Improvement, Healthcare, Provider Relations, Healthcare Consulting, Healthcare Industry, Financial Analysis, Healthcare Information..., Strategic Planning, Healthcare Management, Leadership, Program Management, Data Analysis, Management, Business Analysis, Team Building, Insurance, Health Policy
Education
American University 2003 — 2005
Master of Business Administration (M.B.A.), Accounting and Finance
Auburn University 1985 — 1988
Bachelor of Science (B.S.), Business Administration, Management and Operations
Ayers Insurance Agency of Arizona August 2013 - Present
UnitedHealthcare November 2002 - August 2013
PacifiCare Health Systems November 2002 - December 2005
Skills
Medicare, Managed Care, HIPAA, HMO, Disability Insurance, Long-term Care, Claim, Healthcare Industry, Employee Benefits, Health Savings Accounts, Health Policy, Provider Relations, Life Insurance, Sales, Leadership, PPO, Retirement, Health Insurance, Strategic Planning
Education
Arizona State University 1995 — 1998
BS, Business/Corporate Communications
UnitedHealth Group January 2014 - Present
United Healthcare 2007 - Present
UnitedHealth Group 2007 - Present
Orange County Society for Calligraphy 2010 - 2014
Orange County Society for Calligraphy 2010 - 2014
United Health Group August 2011 - April 2013
UnitedHealthcare November 2007 - 2010
ABC Adult School September 2005 - October 2007
Skills
Medicare, Process Improvement, Call Centers, Healthcare, Coaching, Managed Care, Employee Benefits, HIPAA, Team Building, Insurance, Leadership, Customer Service, Training, Management, Health Insurance, Sales
Education
American Public University 2015 — 2016
Certificate in Instructional Design and Delivery, Instructional Design and Delivery
Cal-State University of Long Beach 2003 — 2005
Teaching Credential
University of Phoenix 1996 — 1998
Bachelor, Business Degree
PopHealthCare April 2015 - Present
ShortCreations June 1995 - Present
Amazon December 2014 - April 2015
Brookfield Global Relocation Services June 2011 - November 2014
UnitedHealthcare August 2010 - June 2011
Avnet Technology Solutions June 2010 - March 2011
Pediatrix Medical Group October 2006 - July 2009
U. S. Army March 2000 - March 2008
UPS-Supply Chain Solutions Division October 2004 - October 2006
cable one 1998 - 2000
Skills
Servers, IIS, Network Administration, Networking, HTML, Call Centers, System Administration, Portrait Photography, Disaster Recovery, Windows XP, Windows Server, Information Technology, Network Security, TCP/IP, VPN, Wireless Networking, Windows, Microsoft Exchange, Lotus Notes, Process Improvement, Citrix, Digital Photography, Macro Photography, Commercial Photography, Commercial Product...
Education
Arizona State University 2014 — 2018
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
Glendale Community College 2007 — 2009
Certificate, Chemical Dependency Counseling
U. S. Army School of Communications 2000 — 2000
Certificate, Electronic Communications Specialist
Phoenix College 1994 — 1996
UnitedHealthcare June 2010 - Present
UnitedHealthcare June 2005 - June 2010
UnitedHealthcare June 1998 - June 2005
eBenX (formerly Network Management Services) March 1997 - June 1998
Aetna Health Plans September 1989 - March 1997
Boy Scouts of America 1982 - 1989
Skills
Health Insurance, Underwriting, Data Analysis, Risk Management, Benefits Strategy, Employee Benefits, Insurance, Managed Care, Healthcare, Strategic Planning
Education
St. Cloud State University 1986 — 1989
B.S., Finance
Anoka Ramsey Community College 1983 — 1986
A.A., General Education
Coon Rapids High School 1980 — 1983
H.S. Diploma, General Education
Anthem June 2015 - Present
Molina Healthcare of California March 2015 - June 2015
Molina Healthcare April 2013 - June 2015
UnitedHealthcare 2012 - April 2013
Easy Choice Health Plan 2011 - 2012
Care 1st Health Plan 2010 - 2011
Maxim Healthcare Services September 1998 - November 2010
Skills
Strategic Planning, Utilization Management, Healthcare Management, Managed Care, Medical Management, Disease Management, Nursing, Case Management, Healthcare, NCQA, Medicaid, Medicare, HIPAA, Performance Improvement, Program Development, Quality Management, Data Analysis, Mentoring, Compliance, Team Building, Process Improvement, PowerPoint, Excel, Public Speaking, Leadership Development, Change Management, Problem Solving, Negotiation, Microsoft Office, Word, Writing, Teaching, Six Sigma, Clinical, Health, Hospitals, Medical Informatics, Microsoft Excel, Clinical Research, Microsoft Word, Case Managment, HEDIS, HMO, Health Insurance, Health Policy, Healthcare Industry, Healthcare Information..., Home Care, Informatics, JCAHO
Education
Arizona State University 2014 — 2016
Doctor of Behavioral Health (DBH), Behavioral Aspects of Health, In progress
CSUDH 2008 — 2010
Masters Degree, Negotiation, Conflict Resolution, 3.7
University of Phoenix-Southern California Campus 2005 — 2007
BS, Healthcare Administration, 4.0
Magellan Health Services March 2012 - Present
Integrated Primary Care Systems October 2011 - Present
Universal American November 2005 - September 2011
UnitedHealthcare February 2008 - January 2009
Skills
Network Development, Provider Relations, Medicaid, Medicare, Managed Care, PPO, Healthcare Management, Credentialing, Provider Contracting, HMO, Contract Negotiation, Insurance, Healthcare
Education
Grand Canyon University
MPH/Phd, Public Health
Arizona State University
Business Economics
Centene Corporation dba Bridgeway Health Solutions January 2014 - Present
Centene Corporation August 2006 - December 2013
UnitedHealthcare July 2002 - August 2006
Skills
Medicare, Medicaid, Customer Relations, Strategic Planning, Organizational..., Customer Service, Healthcare, Data Analysis, Project Management, HIPAA, Hospitals, Healthcare Management, Policy, Process Improvement, Managed Care, Training, Healthcare Information..., Team Building, Health Insurance, Leadership Development, Software Documentation, Case Management, Program Development, Employee Relations, Leadership, Healthcare Consulting, Program Management, Performance Management, Access, Healthcare Industry, Management, Microsoft Excel, New Hire Orientations, Change Management, Analysis, Community Outreach, Vendor Management, Visio
Education
Arizona State University 2003 — 2005
Master, Public Administration
Hendrix Junior High School
Dignity Health July 2013 - Present
Southwest Network February 2008 - July 2013
IAC 2005 - 2008
Insurers Administrative Corporation 2005 - 2008
UnitedHealthcare 1996 - 2004
United Healthcare 1995 - 2004
Cigna Healthcare 1988 - 1995
Skills
IT Strategy, Healthcare, HIPAA, Project Management, Management, Start-ups, SDLC, Leadership, Process Improvement, Disaster Recovery, Data Center, Healthcare Information..., Vendor Management, Team Leadership, Change Management, Project Planning, Communication Skills, Team Building, Business Continuity, Strategic Planning, IT Management, Software Documentation, Integration, Program Management, Insurance, Analysis, Data Analysis, Operations Management, Information Technology, Business Analysis, Business Intelligence, EHR
Education
Arizona State University
MHSA, MBA, Healthcare Administration
University of Arizona
BS, General Biology
Sun Life Financial June 2013 - Present
Pignatare & Sagan LLC September 2011 - Present
UnitedHealthcare September 2000 - August 2003
Phoenix Home Life September 1996 - September 2000
Skills
Word, Microsoft Office, Excel, Customer Relations, Customer Service, PowerPoint, Writing
Education
American International College 1992 — 1994
BS, Psychology
Champlain College 1989 — 1991
AS, Hotel, Motel, and Restaurant Management
Levittown PA September 2015 - Present
UnitedHealthcare May 2012 - September 2015
Independence Blue Cross October 2003 - March 2012
The Hartford Insurance Group June 1997 - September 2003
Prudential Insurance June 1987 - May 1997
Skills
Visio, Access, TSO, IBM Mainframe, Application Development, Mainframe, SQL, Fileaid, JCL, SharePoint, COBOL, Easytrieve, FTP, NDM, VSAM, DB2, Syncsort, Microsoft Office, Outlook, Endevor, Software Development, Endeavor, SPUFI, User Acceptance Testing, z/OS, Testing, SDLC, Systems Analysis
Education
Arcadia University 1985 — 1987
BS, Computure Science
Bucks County Community College 1983 — 1985
AA, Business Data Processing
Harry S. Truman 1979 — 1983
Diploma, College Prep
UnitedHealth Group March 2015 - Present
University of Phoenix August 2011 - Present
Association for Healthcare Quality of Arizona January 2014 - Present
National Association for Healthcare Quality January 2014 - Present
UnitedHealthcare September 2011 - March 2015
Arizona Association for Healthcare Quality January 2011 - December 2013
Arizona's Children Association July 2011 - September 2011
Arizona Department of Health Services March 2008 - July 2011
Magellan Health Services September 2007 - February 2008
Value Options March 2005 - August 2007
Skills
Program Evaluation, Data Analysis, Strategic Planning, Project Management, Performance Improvement, Case Managment, Healthcare, Mental Health, Social Services, Program Development, Healthcare Management, Community Outreach, Training, Management, Nonprofits, Research, Medicaid, Grant Writing, Clinical Research, Hospitals, Nursing, Policy, Analysis, Quality Improvement, Staff Development, HIPAA, Teaching, Psychology, Behavioral Health, Public Health, Qualitative Research, Health Policy, Conflict Resolution, Workshop Facilitation, Grants, Managed Care, Leadership Development, Accreditation, Case Management
Education
Arizona State University 2008 — 2010
Masters, Public Administration, 4.0
Arizona State University 2007 — 2010
Masters, Social Work, 4.0
University of Vermont 1996 — 2000
Bachelors, Psychology & Sociology
UnitedHealthcare October 2011 - Present
NCO Customer Management, Inc. June 2011 - October 2011
NCO Customer Management, Inc. December 2006 - June 2011
NCO Customer Management, Inc. April 2006 - December 2006
Skills
HIPAA, Healthcare, Customer Service, Management, Microsoft Excel, Leadership, Strategic Planning, Project Management, Process Improvement, Microsoft Word, Insurance, Team Building, Call Centers, Customer Satisfaction, Training, Customer Experience, Outlook, Access, Customer Retention
Education
Rockingham Community College 2003 — 2004
Cosmetology, Barber/Styling, and Nail Instructor
Appalachian State University 2002 — 2003
John M. Morehead High School 1997 — 2001
High School/Secondary Diplomas and Certificates
Senn Dunn Insurance, a Marsh McLennan Agency LLC Company December 2006 - Present
UnitedHealthcare 2005 - 2006
UnitedHealth Group 2000 - 2005
UnitedHealth Group 1999 - 2000
Skills
Account Management, Employee Benefits, Health Savings Accounts, COBRA, Customer Service, Disability Insurance, Health Insurance, Insurance, Sales, Benefits Administration, Brokers, Life Insurance, Employee Wellness, Underwriting
Education
Appalachian State University 1994 — 1998
Bachelor of Arts (B.A.), French/ International Business
UnitedHealthcare November 2012 - Present
US Air Force Academy January 2002 - Present
OptumInsight February 2010 - November 2012
OptumInsight February 2010 - October 2011
The Hartford April 2001 - November 2009
Hartford Life 2001 - 2009
US Air Force July 1980 - August 2005
Navisys March 2000 - April 2001
Travelers Insurance December 1984 - March 1997
Skills
Insurance, Requirements Gathering, Resource Management, Program Management, PMP, Healthcare Information..., SDLC, Integration, Leadership, Disaster Recovery, Business Analysis, Analysis, Team Leadership, Consulting, Business Requirements, Business Process, Vendor Management, Cross-functional Team..., Enterprise Software, Security, Training, Management, Business Process...
Education
American International College 1982 — 1983
MPA, Public Administration
University of Central Missouri 1974 — 1977
BSE, Education
AmeriHealth Caritas March 2015 - Present
TriZetto Corporation July 2013 - December 2014
Blue Shield of California July 2013 - December 2014
Cognizant Technology Solutions September 2007 - June 2013
UnitedHealthcare 2007 - 2012
Skills
PL/SQL, Core Java, Sybase SQL Anywhere, Android SDK, Ksh, Windows Scripting, Microsoft Word, Microsoft Excel, Healthcare, Payer, Facets, HIPAA, XML, EDI, Java, SQL, Requirements Analysis, Software Project..., SOA, Oracle, SDLC
Education
Anna University 2003 — 2007
BE, Computer Science
SBKV Higher Secondary School 2000 — 2002
JCPenney January 2015 - Present
Parallon August 2013 - Present
Parallon April 2013 - July 2013
The Bromley Companies March 2004 - August 2012
LemonGrass. 2010 - 2012
JCPenney January 1999 - December 2009
West staff 2006 - 2006
UnitedHealthcare March 2000 - February 2003
Skills
Customer Service, Data Entry, Microsoft Word, Time Management, Outlook, Retail, Administrative..., PowerPoint, Microsoft Excel, Office Management, Telephone Skills, Sales, Process Scheduler, Access, Payroll, Healthcare, Fundraising, Training
Education
Arapahoe Community College 2012 — 2014
Medical/Clinical Assistant
State of Arizona August 2013 - Present
Partnership for the Center for American Indian Resiliency (CAIR) December 2012 - Present
Arizona American Indian Chamber of Commerce 2009 - Present
AIHMP, Inc. January 2006 - Present
Arizona Democratic Party January 2013 - January 2014
Greater Arizona Development Authority October 2012 - August 2013
Native Health Group, LLC January 2008 - January 2012
UnitedHealthcare January 2003 - January 2005
United States House of Representatives 2003 - 2004
Arizona Governor’s Health Policy Council, ITCA January 2003 - December 2003
Skills
Health Care Reform, Community Outreach, Non-profits, Public Policy, Policy, New Business Development, Public Speaking, Public Health, Government, Economic Development, Healthcare, Research, Health Policy, Legislative Relations, Grant Writing, Grants, Project Management, Nonprofits, Policy Analysis, Strategic Planning, Politics, Program Development, Strategy, Community Development, Public Relations, Fundraising, Grassroots Organizing, Training, Management, Event Planning, Entrepreneurship, Program Evaluation, Coalitions, Proposal Writing, Sustainability, Media Relations, Volunteer Management, Organizational..., Event Management, Philanthropy, Program Management, Strategic Communications, Leadership, Legislation, Leadership Development, Community Organizing, Non-profit..., Workshop Facilitation, Federal Government, Political Campaigns
Education
Arizona State University 2004 — 2006
MHSM, Policy and Business
Arizona State University - W. P. Carey School of Business 2004 — 2006
University of Arizona 1998 — 2003
BS, Molecular and Cellular Biology
Blue Cross Blue Shield of Arizona January 2012 - Present
TotalWellness October 2009 - December 2011
UnitedHealthcare January 2007 - August 2009
UnitedHealthcare July 2004 - January 2007
WELCOAZ December 2003 - July 2004
PJRR, Inc. August 1996 - December 2003
Maricopa County - Behavioral Risk Management January 1992 - August 1996
Skills
Wellness, Health, Health Promotion, Healthcare, Public Speaking, Operations Management, Strategic Planning, Public..., Community Outreach, Wellness Coaching, Stress Management, Health Education, Leadership, Nutrition, Program Development, Public Health, Strategy, Employee Wellness, Fitness, Management, Prevention, Weight Management, Corporations, Nutrition Education, Nursing, Training, Health Policy, Personal Training, Healthcare Management, Community Health, Employee Wellness..., Nutritional Counseling, Rehabilitation, Exercise Physiology, Behavior Change, Preventive Medicine, Disease Management, Fitness Training, Program Management, Team Building, Coaching, Managed Care
Education
Penn State University 1990 — 1992
M.S., Worksite Health Promotion
Arizona State University 1983 — 1985
B.S., Health Education
University of Arizona 1981 — 1983
Menlo High School 1979 — 1981
High School Diploma
Woodside High School
UnitedHealthcare August 2009 - Present
Clear Choice Health Plans March 2009 - August 2009
BlueCross BlueShield of Montana September 2006 - August 2009
Molina Healthcare 2004 - 2006
Executive Service Corps. 2002 - 2004
Premera Blue Cross June 2000 - July 2002
PCS HealthSystems, Inc 1998 - 2000
Pacificare/FHP Healthcare 1987 - 1997
Skills
Strategic Planning, Strategic Consulting, Process Simulation, Health Insurance, Process Improvement, HIPAA, Medicare, Healthcare Information..., Managed Care, Insurance, Healthcare Management, Team Building, Change Management, Medicaid, Vendor Management, Business Process..., Executive Management, Business Analysis, Program Management, Claim, Healthcare, Strategy, Budgets, Leadership, Recruiting, Automation, Management, SDLC, Contract Negotiation, Integration, Provider Relations, Policy, Healthcare Industry, HMO, Disaster Recovery, Employee Benefits, Management Consulting, Health Policy, Real Estate, Training, Business Process, Start-ups, Healthcare Consulting, Human Resources, Call Centers
Education
University of Phoenix 1995 — 1997
Masters
Arizona State University, W. P. Carey School of Business 1985 — 1987
Bachelors
UnitedHealthcare C&S April 2015 - Present
UnitedHealthcare October 2010 - Present
UnitedHealthcare September 2008 - September 2010
Skills
Healthcare, Healthcare Management, Healthcare Information..., Leadership, Clinical Research, Medicaid, Management, Managed Care, HIPAA, Strategic Planning, Pediatrics, Hospitals, Medicare, Program Management, EHR, EMR, Healthcare Consulting, Health Policy, Healthcare Industry, Health Insurance, Health Information..., Informatics, Project Management, Pubic Speaking
Education
Arizona State University 1977 — 1980
Bachelor of Science (BS), Accounting and Finance
Flinn Brown Civic Leadership Achademy 2012 — 2012
Fellowship Graduate, Civic Leadership
Arizona State University 1972 — 1976
BS, Marketing
Optum October 2013 - Present
24HourFlex March 2009 - February 2013
UnitedHealthcare May 2013 - 2013
Kaiser Permanente April 1988 - March 2009
Skills
Health Insurance, Employee Benefits, Health Savings Accounts, COBRA, Flexible Spending..., Account Management, HRA, Benefits Administration
Education
Arizona State University 1971 — 1975
BS, Business
Denver Seminary
Aetna June 2011 - Present
UnitedHealthcare December 2007 - March 2011
Fitness First 1986 - 2011
Marsh January 2006 - November 2007
Trout & Associates 2004 - 2006
Bank of America October 2001 - May 2004
Global Children's Network April 1999 - September 2001
Skills
Marketing, Journalism, Sales Operations, Leadership, Management, Healthcare, Time Management, Event Management, Proposal Writing, Project Management, Training & Development, Public Speaking, Business Development, Team Management, Change Management, Event Planning, Customer Service, Sales, Insurance, Outlook, PowerPoint, Microsoft Office, Microsoft Excel, Public Relations, Training, Research, Microsoft Word, Team Building, Employee Benefits, Marketing Communications, Product Marketing, Editing
Education
Arizona State University 1995 — 1998
Broadcast Journalism / Communications, Journalism
Illinois State University 1977 — 1978
Boehringer Ingelheim June 2013 - Present
Boehringer Ingelheim Pharmaceuticals May 2010 - July 2013
UnitedHealthcare July 2007 - August 2009
Independent Healthcare Consultant July 2004 - July 2007
American Heart Association January 2002 - July 2004
Merck & Co., Inc. September 1989 - January 2002
Skills
Healthcare, Hospitals, Clinical Research, Diabetes, Leadership, Strategic Planning, Account Management, Training, Program Management, Business Planning, Managed Care, Strategy
Education
Arizona State University
BSN, Bachelor of Science in Nursing
UnitedHealthcare August 2010 - Present
Junior League of Minneapolis September 2008 - Present
Advantage Performance Network March 2008 - June 2010
Carlson Marketing Group May 2004 - March 2008
Star Tribune August 2003 - June 2006
Carlson Marketing Group June 1999 - May 2004
Sigma Kappa Sorority June 1998 - May 1999
ConocoPhillips January 1998 - May 1998
Skills
Microsoft Office, Illustrator, PowerPoint, Proposal Writing, Writing, Event Management, Social Media, Event Planning, Public Relations, Social Media Marketing, Leadership, Marketing, Strategy, Strategic Planning, Project Management
Education
Arizona State University 1994 — 1998
B.A. in Journalism, Public Relations Emphasis; Minor in Business Administration
Wayzata High School 1992 — 1994
Pinnacle Claims Management, Inc. September 2014 - Present
US Navy December 2001 - Present
BenefitMall December 2012 - September 2014
UnitedHealthcare March 2011 - November 2012
UnitedHealthcare May 2005 - March 2011
Skills
Insurance, New Business Development, Training, Marketing, Strategy, Employee Benefits, Managed Care, Brokers, Underwriting, Health Insurance, Process Improvement, Sales Management, Sales Operations, Account Management, Sales, Leadership
Education
San Diego State University-California State University 2000 — 2003
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
American River College 1998 — 1999
Heart of Hospice August 2015 - Present
Heart of Hospice 2015 - Present
Banner Health February 2015 - August 2015
UnitedHealthcare September 2007 - February 2015
Vistacare Inc. 1999 - 2007
VistaCare (Odyssey Healthcare) 1999 - 2007
NCUA 1996 - 1996
Fine Host 1995 - 1995
Skills
Healthcare, Healthcare Management, Budgeting, Medicare, Strategic Planning, Excel, Process Improvement, Microsoft Office, Managed Care, Healthcare Information..., Training, Customer Service, Medicaid, Budgets, Microsoft Excel, Leadership, Policy, Home Care, Hospitals, Healthcare Industry, Management
Education
Arizona State University, W. P. Carey School of Business 1992 — 1996
Accounting, Cost Accounting
Medtronic April 2015 - Present
Medtronic May 2014 - Present
Medtronic December 2012 - May 2014
UnitedHealthcare September 2011 - December 2012
Boston Scientific May 2009 - September 2011
Minnesota Women in Marketing and Communications June 2010 - June 2011
Comtrol Corporation May 2008 - February 2009
Enclos Corp. September 2005 - May 2008
City of Tempe, Arizona January 2005 - May 2005
Medtronic May 2004 - August 2004
Skills
Marketing Communications, Public Relations, Marketing, Editing, Strategic Planning, Digital Marketing, Crisis Communications, Writing, Branding Initiatives, Branding & Identity, Web Content Management, Social Media Marketing, Internal Communications, Corporate Communications, Communications Planning, Creative Writing, Marketing..., Copy Editing, Corporate Branding, Organizational..., Integrated Marketing..., Video Production, Creative Briefs, Graphic Design, Internal & External..., Copywriting, Content Management, Strategy, Event Planning, Leadership, Event Management, Marketing Strategy, Strategic Communications
Education
Arizona State University 2003 — 2005
M.A. in Mass Communication, Emphasis in Public Relations
Bethel University 1998 — 2002
B.A. in Communication, Minor in Writing
New Life Academy 1992 — 1998
UnitedHealthcare August 2011 - Present
UnitedHealth Group 2010 - 2013
MetLife Financial Services July 2008 - December 2010
metlife 2008 - 2009
Kappa Alpha PSI 1976 - 2009
Ameriprise Financial July 2005 - February 2008
Skills
Investments, Retirement, Insurance, Asset Allocation, Financial Services, Small Business, Finance, Employee Benefits, Securities, Succession Planning, Personal Finance, Life Insurance, Fixed Annuities, Disability Insurance, Retirement Planning, Mutual Funds, Underwriting, Health Insurance, Term Life Insurance, Strategic Financial..., Property & Casualty..., Long-term Care, Financial Goals, Medicare, Portfolio Management
Education
Arizona State University 1977 — 1981
University of Nevada-Las Vegas 1971 — 1976
BS
UnitedHealthcare September 2012 - Present
Christ's Church of the Valley March 2009 - Present
Southwest Network January 2011 - September 2012
Southwest Network November 2008 - January 2011
Skills
Public Speaking, Coaching, Customer Service, Team Building, Teaching, Program Development, Research, Pedagogy, Adult Learning Theory, Instructional Design, Behavioral Health, Human Performance, Change Management, Captivate, Articulate Suite, WebEx, Microsoft Office..., Outlook, Microsoft Office, Crisis Intervention, Training, Staff Development, Leadership, Performance Management
Education
Arizona State University 2011 — 2012
Bachelor's of Interdisciplinary Studies, Interdisciplinary Studies, Organizational Studies, Commmunication, Improving Human Performance, 3.86
Millersville University of Pennsylvania 1989 — 1990
Secondary Education, Theater
UnitedHealth Group - UnitedHealth Care February 2014 - Present
Self-Employed Paralegal January 2011 - Present
Stearns County CADI Waiver 2007 - Present
UnitedHealthcare October 2012 - February 2014
UnitedHealthcare December 2010 - October 2012
The Coleman Company, Inc. August 2005 - February 2009
St. Cloud Truck Sales, Inc. November 2004 - August 2005
Truman Medical Center - Hospital Hill April 2000 - October 2002
Skills
Positive, Progressive,..., Cross-Functional..., Requirements Analysis, Regulatory..., Process Flow Discovery..., Cross-Function..., Facilitation, Legal Writing, Presentation Excellence, Legal Research, Oral & Written..., Public Speaking, Visio, Software Documentation, Technical Writing, Microsoft Office, Persuasive Authority, Data Analysis, Project Management, PowerPoint, Regulations, Microsoft Word, Analysis, Management, Training, Program Management, Operations Management, Operations Impact..., Operations, Manufacturing Operations, Insurance, Change Management, Time Management, Strategy, Human Resources, Budgets, Marketing, Recruiting, Process Improvement, Microsoft Excel, Healthcare, Sales, Employee Benefits, SAP, Product Development, Team Leadership, Risk Management, Cross-functional Team..., Team Building, Strategic Planning
Education
American Public University System 2012 — 2015
Masters of Legal Studies, Law / Legal Studies
American Public University System 2008 — 2011
Bachelor of Arts (B.A.), Political Science, 3.79
Front Range Community College 1997 — 1999
None, Pre-Engineering
Grand Canyon University September 2015 - Present
Lisa Phalen, Coach • Speaker • Consultant September 2010 - Present
Banner Health 2013 - 2015
UnitedHealthcare June 2012 - November 2013
Arizona State University 2008 - 2012
American Express 1997 - 2008
University of Phoenix 1995 - 2004
Blood Systems 1991 - 1997
Charter Hospital 1989 - 1991
Skills
Executive Coaching, Organizational..., Organizational..., Coaching, Talent Management, Leadership Development, Employee Relations, Succession Planning, Human Resources, Change Management, Leadership, Performance Management, Curriculum Development, Onboarding, Employee Training, Employee Engagement, Benefits Administration, Employee Recognition, Career Development, Organizational Design, Workforce Planning, Strategic Planning, Project Planning, Program Management, Recruiting, Personnel Management, Internal Communications, Crisis Management, International Management, Talent Assessment, University Teaching, HR Consulting
Education
Grand Canyon University 2015 — 2018
Doctor of Philosophy (Ph.D.)
College of Executive Coaching 2010 — 2015
Advanced Certified Executive and Personal Coach
University of Phoenix 1990 — 1993
Master’s Degree
Arizona State University
Bachelor’s Degree
Bako Integrated Physician Solutions April 2015 - Present
Atherotech Diagnostics Laboratory November 2012 - April 2015
Windsor Health Plan September 2011 - October 2012
American Behavioral October 2005 - September 2011
UnitedHealthcare June 1999 - August 2005
Skills
Healthcare, Managed Care, Contract Negotiations, Medicaid, Account Management, Strategic Planning, Customer Service, Team Building, Customer Relations, Hospitals, Mental Health, Insurance, Excel, Health, Microsoft Office, Contract Negotiation, Negotiation, Public Speaking, New Business Development, Problem Solving, PowerPoint, Sales Management, Provider Relations, Health Insurance, Network Development, Healthcare Management, Claims, Provider Contracting, Word, HMO, Contract Management, Medicare, Medicare Advantage, Medicare/Medicaid..., Utilization Management, PPO, Health Policy, HIPAA, Credentialing, Payer Relations, Clinical Laboratory..., Healthcare Consulting, NCQA, Provider Education, Policy, Provider Network..., Microsoft Excel, Physician Relations, Quality Improvement, Medical Billing
Education
Villanova University 2003 — 2005
Master of Business Administration (M.B.A.)
Arcadia University 1999 — 2003
Bachelor of Science (BS), Healthcare Administration
Teleperformance, USA November 2014 - Present
UnitedHealthcare March 2012 - January 2013
Hazeltine & Graham, LLC January 2004 - December 2011
Impact 2818 May 2002 - May 2003
American Express June 1996 - June 2002
Barry University January 2001 - May 2002
Skills
Communication Skills, Public Speaking, Writing, Creative Solutions, Training, Teaching Adults
Education
University of Miami - School of Business 1998 — 2000
Master of Business Administration (MBA)
Anderson University 1986 — 1988
Bachelor of Arts (BA), Mass Communications
Houghton College 1983 — 1985
Communication, General
UnitedHealthcare January 2013 - Present
CVS Caremark Corporation September 2012 - December 2012
Mollen Immunzation Clinics, LLC. June 2009 - August 2012
Nestle Waters North America February 2008 - June 2009
CVS/Caremark May 2007 - February 2008
CVS Caremark Corporation January 2004 - May 2007
CVS Caremark Corporation February 2002 - January 2004
CVS Caremark Corporation February 2001 - February 2002
CVS Caremark Corporation August 1999 - February 2001
Skills
Forecasting, Process Improvement, Account Management, Strategic Planning, Team Building, Budgeting, Problem Analysis, IT Operations, Project Planning, Direct Sales, Compliance Management, Financial Modeling, Financial Analysis, Financial Management, P&L Management, Accounts Receivable, Budgets, Program Management, Microsoft Excel, Management, Insurance, Analysis, Business Strategy, Managerial Finance, Healthcare, Leadership, Customer Service, Cross-functional Team..., Project Management, Negotiation, Training, Accounting, Mergers & Acquisitions, Finance, Software Documentation, Sales, Contract Management, Customer Satisfaction, Operations Management, HIPAA, Policy, Payroll, Managed Care, Variance Analysis
Education
Arizona State University
Bachelor of Science (BS), Business Administration and Management, Finance
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
UnitedHealthcare August 2010 - Present
Magellan Health Services March 2008 - November 2009
Arizona Dept of Health Services/Division of Behavioral Health February 2006 - March 2008
Skills
Physicians, Healthcare, Operations Management, Program Management, Social Services, Quality Improvement, Leadership, Hospitals, Project Management, Medicaid, Medicare, Utilization Management, Managed Care, HIPAA, Behavioral Health, Data Analysis, Healthcare Management, Nonprofits, Healthcare Consulting, Provider Relations, Clinical Research, Disease Management, Health Policy, Access
Education
Arizona State University
Northern Arizona University
Points of Light September 2015 - Present
U.S. Census Bureau February 2015 - August 2015
GLOCK, Inc. July 2012 - February 2014
UnitedHealthcare October 2009 - May 2010
Keller Graduate School of Management December 2007 - June 2008
United States Marine Corps February 2003 - November 2007
Skills
Leadership, Microsoft Office, Microsoft Excel, Customer Service, Organization, Sales Operations, Market Research, Public Speaking, Data Analysis, Direct Sales, Social Media, Conflict Resolution, PowerPoint, Event Planning, Presentations, Social Media Marketing, Research, Military, Team Leadership, Team Building, Time Management, Sales, Management, Inventory Management, Marketing, Operations Management, Strategic Planning
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2012
Master of Business Administration (MBA), Executive Leadership & Commercial Diplomacy, 3.12
Université Panthéon Sorbonne (Paris I) / IAE Paris 2010 — 2012
Master d'Administration des Entreprises, International Management
Universidade Federal do Rio de Janeiro 2010 — 2011
Graduate Certificate, Business
American Public University System 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.23
The University of Arizona Health Network October 2014 - Present
Care 1st March 2014 - October 2014
Bridgeway Health Solutions March 2009 - February 2014
UnitedHealthcare November 2005 - March 2009
Southwest Behavioral Health Services November 2005 - May 2006
Rise, Inc. July 2004 - November 2005
Value Options May 2001 - July 2004
Phoenix Suns Zoo Crew 2000 - 2002
Skills
Healthcare, Provider Relations, Medicaid, Managed Care, Public Speaking, Healthcare Management, Medicare, HIPAA, Network Development, Supervisory Experience, Network Contracting, Contract Negotiation, Behavioral Health, Mental Health Counseling, Flexibility, Versatility, Training, Healthcare Information..., Healthcare Reimbursement, HMO, Health Policy, Utilization Management, Clinical Research, Crisis Intervention, Case Managment, Treatment, Medicaid Managed Care, Psychotherapy, Disease Management, Credentialing, Case Management, NCQA, Healthcare Industry, PPO, Physician Relations, Healthcare Consulting, Medical Billing
Education
University of Phoenix 2001 — 2004
Master's Degree, Community Counseling
Arizona State University 1996 — 2000
Bachelor of Science (B.S.), Psychology
Saguaro High School
Delta Dental of Illinois September 2014 - Present
Delta Dental of Arizona July 2001 - August 2014
UnitedHealthcare April 1996 - July 2001
Virginia Mason Medical Center 1995 - 1996
Group Health Cooperative 1995 - 1996
Scottsdale Healthcare 1986 - 1995
Skills
Healthcare, Business Automation, Process Improvement, HIPAA, Vendor Management, SQL Server, Call Center, Enrollment Management, Health Insurance, Dental Insurance, Programming, Business Analysis, Business Process..., Team Building, Insurance, Strategic Planning, Change Management, IT Strategy, Program Management, Executive Management
Education
Western International University 2006 — 2008
MSISE, Information Systems Engineering
University of Phoenix 1998 — 2002
BS, Information Technology
Illinois State University 1981 — 1983
Arizona State University
UnitedHealthcare December 2011 - Present
Skills
Training and Development, Risk Adjustment, Project Management, Strategic Leadership, Strong Negotiator, Consultative Selling, Empowering Employees, Key Account Management, Business Relationship..., ICD-10 Medical Coding, Medical Coding, Negotiation, @Risk, Selling, Vendor Management, Strategic Planning, Program Management, Strategy, Managed Care, Leadership, Physicians, Medicare, Provider Relations, Budgets, Management, Change Management, Medicaid, Account Management, Healthcare, Hospitals, Network Development, Analysis
Education
University of Denver 2005 — 2007
Master's Degree, Organizational Leadership
Arizona State University 1996 — 1999
B.A, English
Littleton High School 1986 — 1990
Diploma, General College Preparation
ACA International, the Association of Credit and Collection Professionals October 2010 - July 2015
ING U.S. January 2008 - January 2009
UnitedHealthcare May 2006 - January 2008
ING U.S. July 2000 - January 2006
Skills
Administrative..., Microsoft Excel, Account Reconciliation, Microsoft Word, 10 Key, Outlook, Organization Skills, Team Building, Collaborative Problem..., Financial Reporting, Accounts Payable, Accounts Receivable, Microsoft Office, Data Entry
Education
Anoka Technical College 2015 — 2017
Associate’s Degree, Administrative Specialist
Minneapolis Business College 1999 — 2000
Diploma, Accounting
UnitedHealthcare October 1998 - Present
Skills
Microsoft Excel, Sarcasm, Employee Benefits, Healthcare, Insurance
Education
Arizona State University, W. P. Carey School of Business 1982 — 1986
Bachelor of Science (B.S.), Business Administration / Business Law
Tempe High School
Toyota Financial Service September 2012 - Present
Toyota Financial Services October 2008 - September 2012
Kelly Services August 2008 - October 2008
Bill Dickey Scholarship Association June 2008 - August 2008
Kelly Service May 2008 - June 2008
Creighton School District May 2008 - May 2008
UnitedHealthcare May 2006 - June 2007
Phelps Dodge May 2005 - August 2005
Skills
Analysis, Customer Service, Human Resources, New Hire Orientations, Training, Leadership, Outlook, Team Building, Data Entry, Process Improvement, Onboarding, Employee Engagement, Administration
Education
Western International University 2009 — 2011
Master of Arts (MA), Organizational Leadership, 3.8
ASU Alumni of the W. P. Carey School of Business, Arizona State University 2005 — 2007
bachelor of science, Business Administration and Management, General
Arizona State University 2004 — 2007
Business Management, Business Administration, Management and Operations
UnitedHealthcare August 2013 - Present
Save On Everything March 2012 - Present
Rank 1 Design 2008 - 2012
Fyresite.com January 2011 - December 2011
Madison Avenue Salon & Day Spa November 2008 - December 2010
Search Toppers January 2007 - January 2008
Skills
Web Project Management, Brand Development, Advertising, PHP, User Interface, User Experience, HTML, HTML5, CSS, Adobe Creative Suite
Education
Arizona State University 2006 — 2011
Design Studies, Graphic Design
Western Michigan University 2005 — 2006
Communication and Media Studies
UnitedHealthcare September 2007 - Present
St. Vincent Health, Inc. February 2005 - June 2007
CompleteCaulking & Restoration 2000 - 2007
Skills
Compliance, HIPAA, Documentation, Legal Research, Software Documentation, Process Improvement, Litigation, Courts, Insurance, Legal Writing, Management, Product Liability, Appeals, Civil Litigation, Claim, Paralegals, Corporate Law, Commercial Litigation, Pleadings, Lexis, Litigation Support, Legal Documents, Litigation Management, Wordperfect, Notary Public, Legal Assistance
Education
Professional Careers Institute 2002 — 2004
Associates, Paralegal
Anderson University
iSelect Custom Benefits Store October 2012 - Present
Humana August 2003 - October 2012
UnitedHealthcare October 2001 - August 2003
Skills
Leadership, Healthcare Management, Insurance, Medicare, Strategic Planning, Managed Care, Health Insurance, Employee Benefits, Healthcare Information..., Healthcare Industry, Healthcare, Sales Operations, Team Leadership, Medicaid, Disability Insurance, HMO, Health Policy, HIPAA, Process Improvement, Disease Management, Time Management, Strategy, Healthcare Consulting, New Business Development, Program Management, Long-term Care, Hospitals, Public Speaking, Training, Team Building, Business Development, Leadership Development, Nonprofits, Entrepreneurship, Management, Account Management, Business Strategy
Education
Aquinas College
Bachelor of Arts (B.A.), Interdisciplinary Study
ELHS
Freelance Marketing March 2015 - Present
Freelance Event Management January 2013 - Present
Temple Isaiah September 2010 - May 2013
Diablo Custom Publishing September 2006 - March 2009
Arc Worldwide January 2005 - September 2006
Pickett Advertising January 2003 - January 2005
UnitedHealthcare March 2002 - January 2003
Hale Communications Group July 2001 - February 2002
Skills
Advertising, Budgets, Integrated Marketing, Project Management, Marketing, Television, Project Planning, Social Media, Public Relations
Education
Arizona State University 1997 — 2001
BA, Broadcast Journalism
City of Phoenix May 2014 - Present
UnitedHealthcare March 2013 - May 2014
UnitedHealth Group March 2013 - May 2014
AZ Summit Law School 2014 - 2014
Western International University November 2010 - December 2013
Apollo Group September 2011 - August 2012
Resource Consultants Inc November 2004 - June 2005
Cape Fear Valley Health System November 2002 - October 2004
Raytheon November 2000 - September 2002
United States Army January 1993 - December 2000
Skills
Business Intelligence, Data Analysis, Process Improvement, Business Analysis, Training, Program Management, Strategic Planning, Software Documentation, SharePoint, Team Leadership, Public Speaking, Microsoft Excel, Management, Visio
Education
Phoenix School of Law 2011 — 2014
Juris Doctorate, Law
Argosy University Phoenix 2010 — 2012
DBA, International Management
Capella University 2009 — 2010
PHD, Project Management
Central Michigan University 2002 — 2005
MSA, Information Systems Management
Campbell University 1998 — 2000
BBA, Computer Information Systems
UnitedHealthcare January 2010 - Present
Vanguard infosolutions Ltd 2003 - 2006
GTL Limited March 2003 - December 2003
Convergys January 2002 - March 2003
minerva telelinks Ltd April 2000 - December 2001
Skills
BPO, Management, Process Improvement, Team Management, Outsourcing, Business Process..., Performance Management, Vendor Management, Call Center, Business Analysis, Operations Management, Program Management, Business Development, Recruiting, Call Centers, Talent Management, CRM, Leadership, Employee Engagement, IT Service Management, Change Management, Cross-functional Team..., Strategy, Service Delivery, Business Transformation, Sales Operations, Sales Management, Healthcare Management, Healthcare
Education
Delhi University 1997 — 2000
BCom, English, Economics, Business Studies, Punjabi, Law
Amity Business School
GHPS
inData Corporation August 2015 - Present
Snell & Wilmer February 2014 - August 2015
UnitedHealthcare March 2013 - February 2014
Universal Background Screening May 2012 - December 2012
Maricopa County Adult Probation Department August 2011 - May 2012
Los Niños Hospital Synagis Clinic July 2009 - May 2010
US Army July 2003 - July 2006
Skills
Problem Solving, Strategic Planning, People-oriented, Security, Customer Service, Microsoft Office, Criminal Justice, Criminology, Databases, Sales, Outlook, Time Management, Team Building, Management, Teamwork, Windows, Government, Public Speaking
Education
Arizona State University 2010 — 2012
Bachelor of Science (BS), Criminology / Criminal justice
Paradise Valley Community College 2007 — 2010
Associate's degree, Undergrad Associates in Arts Degree
Phoenix College
Paralegal Certificate, Legal Assistant/Paralegal
SAS October 2014 - Present
UnitedHealthcare November 2008 - November 2014
Wolters Kluwer Healthcare Analytics June 2006 - November 2008
United Drugs Pharmacy Benefit Management November 2004 - June 2006
Omnicare Pharmacy October 2001 - November 2004
Apothecary Shops of Arizona August 1997 - October 1999
Skills
Data Modeling, Data Quality, ETL, Data Warehousing, Business Intelligence, SQL, Visio, Business Analysis, Data Analysis, SAS, Access, Microsoft Excel, ROI Optimization, Pharmacy Benefit..., Health Plan Operations, Healthcare Analytics, Medicaid, FTP software, SharePoint, MicroStrategy Reporting, PowerPoint, @Risk, Process Improvement
Education
Arizona State University 1994 — 1999
B.S, Chemistry
Suffolk Community College 1991 — 1994
A, Liberal Arts
UnitedHealthCare 2006 - Present
United Health Care October 2004 - 2006
Oxford Health Plans 2002 - 2004
Skills
Oracle, Databases, Oracle RAC, Quality Assurance, Oracle E-Business Suite, Data Migration, Security, Project Management, Oracle Applications, Management, RMAN, Operations Management, Strategic Planning, Data Warehousing, SDLC, Enterprise Architecture, Cloud Computing, PeopleTools, SQL Tuning, BI Publisher, SQR, Requirements Analysis, Integration, Perl
Education
Osmania University 1991 — 1994
Masters
Andhra University 1988 — 1991
Bachelors
FlexTech, Inc. May 2013 - Present
Molina Healthcare August 2011 - May 2013
UnitedHealthcare February 2009 - August 2011
Aetna April 2008 - December 2008
Motorola Solutions January 2000 - February 2003
Motorola Solutions November 1999 - December 2000
Skills
HIPAA, Insurance, Health Insurance, Medicare, Medicaid, Claim, Visio, Call Center, Employee Benefits, Business Requirements, Access, Requirements Gathering, Process Improvement, Healthcare
Education
Arizona State University 2004 — 2007
Interior Design and Architecture
Scottsdale Community College 2008 — 2010
General Studies
Limited Brands January 2011 - Present
Artromick International January 2009 - January 2011
Estate Information Services 2008 - 2009
UnitedHealthcare August 2005 - December 2008
Fiserv Health August 2005 - December 2008
American Health Holding 2002 - 2004
SubmitOrder March 2000 - March 2002
HTP 2002 - 2002
REMEDI 1999 - 2000
Skills
ASP.NET, .NET, C#, Microsoft SQL Server, SDLC, SQL, Oracle, Oracle PL/SQL..., Agile Methodologies, TFS, IIS, Visual Studio, PL/SQL
Education
Arizona State University 1997 — 1999
MBA
Penn State University 1987 — 1991
BSEE, Electrical Engineering
Big Brothers Big Sisters of Utah March 2011 - Present
UnitedHealthcare September 2006 - Present
UnitedHealth Group 2006 - Present
Mercer July 2003 - September 2006
Skills
Health Insurance, Business Development, Marketing, Life Insurance, Sales, Employee Benefits, Benefits Administration, Insurance, Data Analysis, Account Management, Strategic Planning, Health Savings Accounts, Medicare, Contract Negotiation, Disability Insurance
Education
Arizona State University - W. P. Carey School of Business 2005 — 2007
MBA
University of Utah - David Eccles School of Business 1997 — 2003
BS, Finance
Ponaman Healthcare Consulting 2013 - Present
UnitedHealthcare 2012 - 2013
UnitedHealthcare 2011 - 2012
UnitedHealthcare 2006 - 2011
UnitedHealthcare 2005 - 2006
UnitedHealthcare 2004 - 2005
UnitedHealthcare June 2003 - November 2004
Mercer Government Human Services December 1999 - May 2003
Scottsdale Healthcare July 1982 - November 1999
Skills
Healthcare, Process Improvement, Managed Care, Medicare, Medicaid, Strategic Planning, Leadership, Program Management, Healthcare Information..., HIPAA, Team Building, Change Management, Healthcare Management, Project Management, Business Process..., Cross-functional Team..., Healthcare Consulting, Strategy, Health Insurance, Employee Benefits
Education
Scottsdale Community College 1989 — 1990
AA, Psychology
Arizona State University
Psychology
ACTIVELY SEEKING EMPLOYMENT! March 2012 - Present
Vizada August 2011 - March 2012
UnitedHealthcare May 2011 - July 2011
T Rowe Price May 2008 - April 2011
ICMA-RC November 2004 - May 2008
APS Healthcare 2000 - 2002
Haley & Aldrich 1998 - 1999
ACCT 1997 - 1998
ACCT 1997 - 1998
ACCT 1997 - 1998
Skills
Marketing, Proposal Writing, Cross-functional Team..., Product Marketing, Training, Business Development, Program Management, Product Management, Marketing Strategy, Budgets, Editing, Strategy, Strategic Planning
Education
American University 1993 — 1995
M.A., Public Relations
University of Maryland Eastern Shore 1986 — 1990
Bachelor of Arts (B.A.), English Language and Literature, General
Tufts Health Plan May 2011 - March 2012
St Vincent Hospital February 2011 - February 2011
Fallon Clinic October 2006 - March 2008
UnitedHealthcare April 1999 - October 2006
Skills
Microsoft Office, Microsoft Excel, Hospitals, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Project Management, Clinical Research, Healthcare Management, Public Speaking, Research, Nursing, Change Management, Utilization Management
Education
Assumption College 1989 — 1994
BSN
Anna Maria College
Master of Business Administration (MBA), Health/Health Care Administration/Management
UnitedHealthcare Senior Account ExecutiveUnited Health Care of AZ2000 - Present
Phoenix Childrens Hospital 2002 - 2012
Education
Arizona State University 1982 — 1986
UnitedHealthcare April 2015 - Present
UnitedHealthcare December 2002 - Present
CIGNA Healthcare May 1997 - December 2002
Skills
Account Management, Sales, Superior Client Service, Strategic Planning, Health Savings Accounts, Call Centers, Employee Benefits, Insurance, Health Insurance, Customer Retention, HMO, Managed Care, PPO, Self-funded, Health Care Reform, Disability Insurance
Education
University of Phoenix 1997 — 1999
MBA, Business Administration and Management, General
Arizona State University 1990 — 1994
BFA, Fine/Studio Arts, General
UnitedHealthcare March 2008 - Present
Countrywide May 2007 - January 2008
Accenture 2005 - 2007
Skills
Visio, SDLC, SQL, Requirements Analysis, Business Analysis, Business Intelligence, SharePoint, Software Project..., Integration, Business Process
Education
Arizona State University 2001 — 2005
Bachelor of Science (BS), Accounting
Arizona State University, W. P. Carey School of Business 2001 — 2005
Bachelor of Science (BS), Computer Information Systems
MAH Consulting Services, LLC March 2006 - Present
HP Technolgies - Simply Healthcare May 2011 - November 2012
ImageView System Technologies, LLC June 2010 - May 2011
UnitedHealthcare October 2009 - May 2010
Blue Cross Blue Shield of Montana May 2008 - April 2009
HTMS 2009 - 2009
CSC 2006 - 2007
Oleen 2004 - 2006
The TriZetto Group 2000 - 2004
QCSI 1998 - 2000
Skills
Requirements Gathering, Business Process..., Business Analysis, Healthcare, Project Management, Software Documentation, Data Modeling, Healthcare Information..., Testing, Claim, Process Improvement, Requirements Analysis, SDLC, Business Intelligence, Leadership, Program Management, Training, Integration, Visio, Analysis, Business Requirements, Consulting, HIPAA, Data Warehousing, PMP, SSIS, Strategic Planning, SharePoint, Claims, Vendor Management, Software Project..., Strategy, Project Portfolio..., Enterprise Software, Business Process, Documentation, IT Strategy, ICD-10, QNXT
Education
Arizona State University 1980 — 1984
Bachelor of Science (BS)
Bank Financial Services Group January 2014 - Present
Blue Cross Blue Shield of Michigan May 2009 - January 2014
The Hylant Group November 2006 - May 2009
UnitedHealthcare 2002 - 2007
Skills
Strategy, Healthcare, Insurance, Health Insurance, Underwriting, Employee Benefits, Account Management, General Insurance, Risk Management, Selling, Management, Training
Education
Aquinas College 1990 — 1994
Liberal Arts, Business Management and Communication Arts
The Capitol Alliance January 1997 - Present
UnitedHealthcare 2006 - 2013
Skills
Government, Strategic Planning, Management Consulting, Marketing Strategy, Healthcare Information..., Team Building, Public Speaking, Project Management, Management, Strategy, Policy, Program Management, Executive-Level..., Data Analysis, Change Management, Process Improvement, Budgets, Business Analysis, Business Strategy, Project Planning, Healthcare Management, Business Development, Contract Negotiation, Healthcare, Leadership, Organizational..., Leadership Development, Analysis
Education
American University 1974 — 1977
MPA, Health Policy
Indiana State University 1968 — 1972
BA, Political Science
UnitedHealthcare March 2005 - Present
Skills
Marketing Communications, Marketing Strategy, Marketing, Direct Marketing, Marketing Management, Email Marketing, Strategic Planning, Managed Care, Cross-functional Team..., Health Insurance, Product Marketing, Insurance, Account Management, Healthcare, Segmentation, Market Research, Social Media Marketing, Integrated Marketing, Analytics
Education
Arizona State University 1986 — 1990
Bachelor's degree, Organizational Communication, General
University of Minnesota-Twin Cities
UnitedHealthcare July 2011 - Present
The Hartford Financial Services January 2006 - April 2011
The Hartford Financial Services December 2004 - December 2005
The Hartford Financial Services June 1998 - December 2004
Paul Revere Insurance 1988 - 1998
Skills
Insurance, Training, SDLC, Leadership, Mentoring, Requirements Gathering, Business Process, Team Building, Business Requirements, Vendor Management, Process Improvement, Business Process..., Business Analysis, Program Management
Education
American International College
MA in HRD w/ emphasis in Training
Westfield State University
BS, Education
UnitedHealthcare February 2012 - Present
Ace Solid Waste June 2009 - February 2012
David's Bridal July 2010 - November 2010
Mestads Bridal December 2008 - March 2009
David's Bridal January 2008 - December 2008
Education
Anoka Ramsey Community College 2011 — 2012
Associate Degree, Liberal Arts
University of Minnesota Duluth 2004 — 2006
N/A, Criminology/ Psychology
UnitedHealthcare November 2011 - Present
Health Services Advisory Group February 2011 - November 2011
Mercy Care, Schaller Anderson, an Aetna Company March 2010 - February 2011
Aetna US Healthcare June 2004 - February 2010
Consultants In Behavioral Research February 2002 - June 2004
Skills
Project Management, Management, Policy, Analysis, Health Insurance, Software Documentation, Vendor Management, SQL
Education
Arizona State University
Ph.D., Cognitive Systems
Americhoice, A UnitedHealth Group Company January 2010 - Present
American Institute of Gastric Banding January 2009 - October 2009
Soporex September 2007 - August 2008
Uniprise September 2005 - August 2007
UnitedHealthcare January 2000 - July 2005
UnitedHealthcare January 1999 - December 2000
APIPA January 1997 - December 1998
Skills
Forecasting, Managerial Finance, Finance, Mergers & Acquisitions, Human Resources, Accounting, Analysis, Auditing, Leadership, Executive Management, Mergers, Corporate Finance, Team Building, Access, Financial Modeling
Education
Arizona State University - W. P. Carey School of Business 1983 — 1987
Bachelor, Accounting
Optum September 2013 - Present
UnitedHealthcare August 2012 - September 2013
OptumInsight April 2011 - August 2012
United HealthCare October 2006 - May 2011
UnitedHealth Care June 2003 - October 2006
SW Dental Group October 1993 - June 2003
Skills
Medicaid, Managed Care, Medicare, Provider Relations, Health Policy, Process Improvement, Insurance, Vendor Management, PPO, Credentialing, Project Management, Training, Health Insurance, Account Management, Recruiting, Operations Management, Strategic Planning, Employee Benefits, Leadership, Network Development
Education
Arizona State University
Bachelor's DegreeBachelor of Arts
UnitedHealthcare June 2014 - Present
Skills
Dependable Team Player, Efficent, Risk Assessment, Strategic Consulting, Dental Insurance, Self Management, Leadership, Health Insurance, Medical Underwriting, Underwriting, Self-starter, Self-driven, Customer Retention, Customer Oriented, Newsletters, Key Account Management, Complex Analysis, Resourceful..., Hands-on Training, Employee Training, Development & delivery..., Microsoft Office 2007, Work Independently with..., Staff Supervision, Procedure Development, Process Improvement, Adult Education, Mentoring New Hires, Personal Development, Learning Quickly, Thrive in..., Collaborative..., Training, Employee Benefits, Insurance, Problem Solving, Microsoft Office
Education
Regis University 2003 — 2006
BS, Business Administration
Arapahoe Community College
Self-Employed 2009 - Present
Volunteer 2008 - Present
Self-Employed 2008 - 2009
UnitedHealthcare 2005 - 2008
UnitedHealthcare 1991 - 1997
North Memorial Hospital 1985 - 1991
Fairview-Southdale Hospital 1980 - 1985
Skills
Customer Service, Microsoft Office, Strategic Planning, Leadership Development, Event Planning, ICD-9-CM, CPT, Home Staging, Medical Coding, Healthcare, Medical Records, Administration, Nonprofits, Fundraising
Education
North Hennepin Community College 1988 — 1991
Legal Assistant, Legal Assistant/Paralegal
Anoka Ramsey Community College 1978 — 1980
Accredited Records Technician, Health Information/Medical Records Technology/Technician
University of Minnesota-Duluth 1977 — 1978
Social Work
Dunleavy & Associates April 2015 - Present
UnitedHealthcare December 2012 - April 2015
Fannie Mae January 2012 - December 2013
Fannie Mae January 2012 - December 2012
National Stock Exchange April 2007 - December 2011
Per Diem January 2007 - May 2008
Archdiocesan Elementary School October 2001 - June 2007
St. JOHN CHRYSOSTOM School September 2001 - June 2007
Consultant March 2000 - September 2001
NovaCare, Inc January 1995 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Google Docs, Dropbox, Salesforce.com, Constant Contact, achieve3000, Concur, Program Management, Process Improvement, Project Management, Strategic Planning
Education
St. Joseph's University 2006 — 2009
Master of Education (MEd), Instructional Technology
Drexel University - LeBow College of Business 1986 — 1989
MBA, Business and Finance
American University 1979 — 1983
BA International Relations/Economics, International Studies/Economics
WellCare Health Plans June 2014 - Present
WellCare Health Plans January 2014 - Present
Preferred Homecare November 2009 - February 2014
Blue Cross and Blue Shield of Minnesota 2012 - 2012
Coventry Health Care, Inc. 2010 - 2012
Connextions, Inc 2010 - August 2011
Greater Twin Cities and Greater Phoenix United Way 2002 - 2010
UnitedHealth Group 1993 - 2009
UnitedHealthcare 2006 - 2008
CIGNA 1980 - 1993
Skills
Managed Care, Healthcare, Medicare, Health Insurance, Strategic Planning, Insurance, Health Policy, Medicaid, Employee Benefits, Team Building, Public Speaking, Mergers, Executive Management, Change Management, Non-profits, Program Management, Leadership, Leadership Development, Community Outreach, Policy, Marketing, Mergers & Acquisitions, Healthcare Industry
Education
The University of Connecticut School of Law 1981 — 1985
JD, Law
Amherst College 1976 — 1980
BA, American Studies
Amherst College 1976 — 1980
Bachelor's degree
Amherst College 1976 — 1980
Bachelor's degree, American/United States Studies/Civilization
Delaware Physicians Care, An Aetna Medicaid Plan August 2010 - Present
XLHealth January 2007 - June 2010
XLHealth December 2005 - January 2007
Coventry Health Care February 2005 - December 2005
Coventry Health Care December 2003 - February 2005
Coventry Health Care March 2003 - December 2003
UnitedHealthcare April 2002 - March 2003
UnitedHealthcare April 2001 - April 2002
UnitedHealthcare March 2000 - April 2001
UnitedHealthcare December 1998 - March 2000
Skills
Medicare, Healthcare, Process Improvement, Medicaid, Provider Relations, Business Analysis, Managed Care, HEDIS, Software Documentation, Health Policy, HIPAA
Education
Anne Arundel Community College
Associate's Degree, Business Management
Bader Investments,LLC January 1996 - Present
UnitedHealthcare 1995 - 2000
Skills
Entrepreneurship, Online Advertising, Social Media Marketing, Social Media, Online Marketing, Business Planning, Social Networking, Email Marketing, Start-ups, Team Building, Public Relations, Digital Marketing, Marketing, Marketing Strategy, Strategic Planning, Small Business, New Business Development, Blogging, Fundraising, Strategic Partnerships, E-commerce, Lead Generation, Leadership, SEO, Business Development, Strategy, Direct Marketing, SEM, Advertising
Education
American University
MPA
Cleveland Heights High School
University of Miami
BA, Economics, Political Science
OptumRx June 2012 - Present
UnitedHealthcare June 2009 - June 2012
Skills
Insurance, Claim, Health Insurance, Medicare, Medicaid, Employee Benefits, Managed Care, Underwriting, Disability Insurance, Workers Compensation, Claims Management, Health Policy, Provider Relations
Education
Arizona State University College of Law 2004 — 2007
JD, Law
Unitedhealthcare June 2011 - Present
Gresser Companies Inc. September 2006 - September 2008
Manor Concrete May 2003 - September 2006
Skills
PowerPoint, Microsoft Office, Microsoft Word, Time Management, Microsoft Excel, Research, Teamwork, Customer Service, Leadership
Education
St. Cloud State University 2009 — 2011
Bachelor's degree, Accounting
Anoka Ramsey Community College 2008 — 2009
Associate of Arts (AA), General Studies
Think Finance April 2010 - Present
UnitedHealthCare 2007 - 2008
Shell 2006 - 2007
Skills
BizTalk, SSIS, TFS, .NET, Microsoft SQL Server, SSRS, T-SQL, C#, IIS, XML, WF, Enterprise Architecture, SQL, VB.NET, Visual Studio
Education
Andhra University 2000 — 2003
Master's Degree, MCA
UnitedHealthcare December 2006 - Present
UnitedHealthcare January 2006 - December 2006
MAMSI September 2004 - January 2006
UPS June 2001 - September 2004
Skills
Insurance, Customer Service, Health Insurance, Customer Relations, Microsoft Office, Employee Benefits, Account Management, Medicare, Brokers, Healthcare, Disability Insurance, Long-term Care, Health Policy, COBRA, HIPAA, Managed Care
Education
Anne Arundel Community College 1997 — 2001
AA, Information Systems Management
Harry Fong 1998 - Present
UnitedHealthcare 2008 - 2013
Skills
Fixed Annuities, Customer Service, Medicare Insurance
Education
Arizona State University
Bachelor of Business Administration (BBA), Financial Planning and Services
Bear Bakery August 2011 - Present
Arizona Kidney Disease & Hypertension Center August 2011 - Present
West Valley Internal Medicine and Urgent Care February 2009 - August 2011
HealthChoice February 2008 - February 2009
UnitedHealthcare 1999 - 2006
Skills
Customer Service, Access, Account Management, Customer Satisfaction, Always Willing to Learn, Microsoft Excel, Word Processing
Education
Arizona College of Allied Health 2006 — 2007
AOS, Medical Insurance Specialist/Medical Biller
UnitedHealthcare July 2012 - Present
Ultimate Electronics May 2009 - September 2010
Ultimate Electronics August 2009 - March 2010
Skills
Inventory Control, Inventory Management, Merchandising, Retail, Customer Satisfaction, Consumer Electronics, Profit, Sales Operations, Account Management, Loss Prevention, Sales Management, Team Building, P&L Management, Management
Education
Arizona State University 2003 — 2004
Criminal Justice/Police Science
Mesa Community College 2001 — 2003
UnitedHealthcare July 2012 - Present
Take Care Health Systems October 2007 - June 2012
Care Level Management October 2005 - October 2007
health first 1998 - 2005
Skills
Pediatrics, Family Medicine, Healthcare Management, Nursing, Healthcare, Hospitals, EMR, Clinical Research, Critical Care, BLS, Healthcare Information..., ACLS, Patient Safety, Patient Education, Nursing Education, Health Education
Education
Emory University 1987 — 1988
Master's Degree, Nursing
American Sentinel University, Denver
Executive Leadership
Department of Assistive and Rehabilitative Services May 2014 - Present
Acropetal Inc March 2007 - Present
Cardtronics September 2013 - April 2014
Crosstex Energy Services February 2013 - September 2013
UnitedHealthcare August 2012 - January 2013
CONEXIS February 2012 - August 2012
Waste Control Specialist LLC July 2011 - January 2012
Penson Financial Services January 2011 - June 2011
Leprechaun HCC Managment July 2010 - November 2010
Verizon Telecommunications Inc October 2009 - June 2010
Skills
ASP.NET, C#, VB.NET, HTML, ASP.NET MVC, ASP.NET AJAX, WCF, Microsoft SQL Server, T-SQL, Web Services, SSRS, JavaScript, jQuery, TFS, VSS, Tortoise SVN, ADO.NET, Visual Studio
Education
APEL 1995 — 1996
Post-Graduate Diploma; Bachelor's Degree, Computer Applications; Computers
Andhra University 1990 — 1994
Bachelors Degree, Computer Application; Computer Science
Arizona State University August 2013 - Present
UnitedHealthcare November 2012 - Present
Arizona State University August 2007 - May 2013
Viridian Health Management May 2012 - October 2012
Skills
Program Evaluation, Wellness, Nutritional Counseling, Health Promotion, Wellness Coaching, Program Development, Teaching, Higher Education, Nutrition Education, Health Education, Nutrition, Public Health, Healthcare, Committed to..., Community Health, Fitness
Education
Arizona State University 2008 — 2012
M.S., Exercise and Wellness
Northern Arizona University 1997 — 1999
Master of Education (M.Ed.), Secondary Education and Teaching
University of California, Davis 1987 — 1991
Bachelor of Arts (B.A.), International Relations / Spanish
California Montessori Project - Carmichael October 2011 - Present
Direct Buy April 2011 - April 2012
Loomis Automotive June 2009 - April 2011
UnitedHealthcare April 2008 - May 2009
PacifiCare Health Systems July 2005 - April 2008
San Juan Unified School District January 2004 - July 2005
Child Development Inc December 1998 - January 2004
Skills
Accounts Payable, Accounts Receivable, Office Equipment, Invoicing, Outlook, FrontPage, Excel, Accounting, Aries, Adobe Acrobat, PowerPoint, Photoshop, Word, Employee Relations, Healthcare, Insurance, Internet, Inventory Management, JavaScript, Lotus Notes, Microsoft Office, Social Media, Organizing, Purchasing, Quickbooks, Customer Service, Web
Education
American River College 1995 — 2005
Associates of Arts Degree, Early Childhood Education/Liberal Studies
UnitedHealthcare February 2011 - Present
John C. Lincoln Health Network March 2004 - February 2011
Skills
ACLS, Cpr Certified
Education
Anoka Ramsey Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse, 4.0
Recover Health, St. Cloud, MN November 2012 - Present
North Clinic Geriatric Services August 2008 - June 2012
MedAssurant February 2011 - December 2011
UnitedHealthcare December 2005 - July 2008
Skills
Critical Thinking, good communication, computer programs..., Nursing, Utilization Management, Home Care, Healthcare Management, Pediatrics
Education
Rasmussen College 2012 — 2013
Medical Coding and Billing Diploma
The College of St. Scholastica 1994 — 1999
bachelors degree, nursing
Anoka Ramsey Community College 1993 — 1994
none, general studies
UnitedHealthcare July 2011 - Present
Education
Anoka Ramsey Community College 2006 — 2012
Associate of Arts (AA)
Time Warner Cable October 2010 - January 2015
A Little Piece Of Heaven March 2005 - October 2013
UnitedHealthcare February 2006 - June 2008
Combined Insurance 2008 - 2008
Skills
Customer Service, Team Building, Event Management, Inventory Management, Food & Beverage, Event Planning, Retail, Team Leadership, Sales, Marketing, Marketing Communications, Public Speaking, Research, Teamwork, Coaching, Operations Management, Public Relations, Electrical..., Electrical Controls, Electrical Safety, Electrical Maintenance, Electrical Machines, Electrical Equipment, PLC Ladder Logic, Motor Control, Electrical Schematics
Education
Apex Technical School 2015 — 2015
Electrical and Advanced Electrical, 3.0
Erie Community College 1993 — 1994
Computer System Technology
Buffalo Vocational Technical Center 1991 — 1993
Computer Technology/Computer Systems Technology, 4.5
The Lewin Group July 2013 - Present
UnitedHealthcare September 2011 - June 2013
United HealthCare September 2008 - September 2011
UnitedHealth Group July 2006 - September 2008
Arizona Health Care Cost Containment System (AHCCCS), Phoenix, AZ 2001 - 2004
Skills
Data Analysis, Managed Care, Medicaid, Disease Management, Triple Aim Analytics, SAS programming, Healthcare, Program Management, Sql, Risk adjustment, Healthcare Management, Financial Analysis, CM/DM programs, Provider Profiling, Statistical Data..., Program Evaluation, Key Performance..., Analysis, Health Insurance, Health Policy, Leadership, Medicare, SAS, SQL
Education
Radford University - College of Business and Economics
Master's Degree, International Economics
Andhra University
MA, Economics
Andhra University
BA, Economics
Independent Contractor May 2011 - Present
Coreslab Structures March 2004 - March 2011
Coreslab Structures (ARIZ) Inc. 2004 - 2011
UnitedHealthcare August 2001 - March 2004
Skills
Databases, Networking, Cloud Computing, Servers, Construction Management, Leadership, MS Project, Troubleshooting, Project Management, Team Building, Project Planning, Construction, System Administration, Scanners, Budgets, AutoCAD, Project Estimation, Microsoft Office, Sales, Horizon View, Software Defined Storage, Software Defined..., ESXCLI Advanced..., vRealize Orchestrator..., Disaster Recovery Design, Datacenter Design
Education
High Tech Institute--Phoenix 2001 — 2003
Computer Networking and Information Technology
Arizona State University 1998 — 1999
General Studies
UnitedHealthcare 2004 - 2014
CIGNA 1976 - 2002
Education
American International College 1974 — 1976
Management
FirstCare Health Plans February 2015 - Present
National Financial Partners September 2013 - March 2014
Nationwide Insurance March 2012 - September 2013
McGraw-Hill Higher Education September 2011 - March 2012
Quick Solutions March 2011 - September 2011
Apprisen Financial Advocates March 2011 - August 2011
UnitedHealthcare December 2007 - November 2010
Aetna May 2006 - December 2007
Skills
Requirements Gathering, Business Requirements, Requirements Analysis, SDLC, Visio, Agile Methodologies, Business Process Design, Business Analysis, Use Case Analysis, Requirements Management, Process Improvement, Integration, Software Documentation, Test Planning, Functional..., Business Process..., Analysis, System Requirements, Waterfall, Business Process, Requirements..., Gap Analysis, Requirement..., SQL, Data Warehousing, UML, Test Cases, Documentation, Use Case, Functional Requirements, Software Requirements, JAD, Survey Research, Wireframes, User Stories, Documentations, Employee Surveys, Elicitation, Gamification, Surveying, Gherkin, Rational Team Concert, Rational Requirements..., Feedback, Project Estimation, Dedication to..., DMAIC, Team Facilitation, Virtual Facilitation, Data Mapping
Education
Anna University
Bachelors in Engineering, Electrical and Electronics Engineering
Vallaki School of Music
Music
UnitedHealthcare February 2000 - Present
PacifiCare Health Systems March 1995 - February 2000
Skills
HIPAA, Medicaid, Medicare, Insurance, Process Improvement, Financial Analysis, Health Insurance, Business Requirements, Access, Visio, Managed Care, Data Analysis, Healthcare, Healthcare Management, Business Analysis
Education
Arizona State University
Bachelor's degree, Accounting
Charter Oak High School
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.)
UnitedHealthcare August 1988 - Present
Education
Arizona State University 1977 — 1980
Bachelor of Science, Public Programs
Northern Arizona University 1975 — 1976
None, Public Programs
HSCSN 2010 - Present
Amerigroup Corporation November 2009 - December 2010
UnitedHealthcare November 2005 - October 2008
Skills
Social Services, Case Management, Medicaid, Mental Health, Utilization Review, Medicare, Telephonic case...
Education
Howard University 2000 — 2002
Master of Social Work (M.S.W.), Social Work
Arizona State University 1992 — 1997
Bachelor of Arts (BA), Psychology
Independent Culinary Consultant April 2014 - Present
UnitedHealthcare November 2008 - Present
International Diversified May 2011 - March 2012
Skills
Advertising, Real Estate, Strategic Planning, Online Advertising, Email Marketing, Public Relations, Public Speaking, Marketing Strategy, Fundraising, Real Estate Development, Marketing, New Business Development, Sales
Education
University of Colorado Boulder
Spanish, Spanish for the Professions
Arizona State University
UnitedHeath Group January 2014 - Present
UnitedHealthcare May 2012 - January 2014
UnitedHealthcare February 2011 - April 2012
UnitedHealthcare August 2008 - January 2011
UnitedHealthcare January 2007 - July 2008
UnitedHealthcare August 2006 - December 2006
UnitedHealthcare January 2006 - August 2006
Skills
Medicare, Research, Customer Service, Healthcare, Software Documentation, Process Improvement, Auditing, Coaching
Education
American Public University System
Philosophy and Ethics
Hollins University
Art History
Virginia Intermont College
Dance Performance and Choreography
WellCare November 2009 - Present
UnitedHealthcare December 2007 - November 2009
Northside Hospital September 2001 - December 2007
Education
Andrews University 1982 — 1985
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Oakwood College 1981 — 1982
UnitedHealth Group 2007 - Present
UnitedHealthcare January 2007 - September 2010
Education
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Finance, General
American InterContinental University 2005 — 2006
Associate's degree, Business Administration and Management, General
Cambridge Benefit Solutions November 2011 - Present
Dental Elegance April 2007 - November 2011
UnitedHealthcare March 2006 - April 2007
PacifiCare Health Systems February 1996 - March 2006
Skills
Health Insurance, Sales, Marketing Communications, Account Management, Strategic Consulting, Presentations, Value Propositions, Project Management, Writing, Life Insurance, Employee Benefits, Self-funded, Disability Insurance, Term Life Insurance, Health Savings Accounts, Dental Insurance, COBRA, Voluntary Employee..., Critical Illness, Accident, HMO, Employee Wellness..., Health Care Reform, Benefits Administration, Customer Service, Brokers, Insurance Brokerage, Flexible Spending..., Budgets, Sales Presentations, Healthcare, Insurance, Managed Care, Strategic Planning
Education
Arizona State University 1988 — 1993
Bachelor's degree, Communications
UnitedHealthcare August 2006 - Present
Education
Andrews University 1969 — 1971
Aetna July 2015 - Present
IASIS Healthcare December 2014 - June 2015
Life Care Centers of America January 2013 - November 2014
Tufts Health Plan September 1999 - January 2011
UnitedHealthcare January 1998 - May 1999
Baystate Health November 1983 - December 1997
Holyoke Medical Center September 1981 - November 1983
Skills
Nursing, Utilization Review, Managed Care, Utilization Management, Case Managment, Healthcare Management, Home Care, Prior Authorization, Medicaid, Medicare, Medicare Advantage, Health Insurance, Microsoft Excel, PowerPoint, Deliverables, Crystal Reports, Reporting & Analysis, Regulatory Guidelines, Interdepartmental..., SSRS, Health Policy, Policies & Procedures..., Staff Management, Team Building, Team Management, Accountable Care, Healthcare
Education
University of Phoenix 2002 — 2005
Master of Science Nursing (MSN), Registered Nursing/Registered Nurse, Honors: Sigma Theta Tau/National Honor Society of Nurses
University of Phoenix 2002 — 2005
Master of Business Administration (MBA), Health/Health Care Administration/Management, Honors
American International College 1977 — 1981
Bachelor of Science (BS), Registered Nursing/Registered Nurse
UnitedHealthcare October 2006 - Present
Mesa Schools January 2006 - September 2006
JDA, Schaller Anderson, Honeywell September 2005 - July 2006
Maricopa County Corr. Health Srv.s June 2000 - September 2005
Skills
CPA, Financial Forecasting, Financial Analysis, Financial Variance..., Financial Modeling, US GAAP reporting, Consolidated Financial..., Financial Reporting, Financial Accounting, Account Reconciliation, Monthly Close Process, Journal Entries, PeopleSoft, Capital Budgeting, Asset Management, Capital Projects, Project Accounting, Cost Benefit, Software Development, Software Project..., Capitalization, Fixed Assets, Fixed Asset Depreciation, Cost Accounting, Managerial Finance, Process Improvement, Technical Documentation, Process Flow..., Policies & Procedures..., Policy Writing, Ad Hoc Reporting, Data Analysis, Microsoft Excel, MS Excel Pivot Tables, Microsoft Access, Hyperion Essbase, T-SQL, Oracle Enterprise..., Database Development, Database Administration, Database Maintenance
Education
University of Phoenix 1990 — 1994
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Arizona State University
Bachelor's Degree, Accounting
Window Rock Capital Partners, LLC June 2015 - Present
SimonMed Imaging February 2014 - June 2015
Siemens Healthcare June 2008 - February 2014
UnitedHealthcare January 2006 - June 2008
Skills
Microsoft Excel, SAP, SAP ERP, Microsoft Access, PowerPoint, Microsoft Office 2007, Microsoft Word, Outlook Express, Lotus Notes, Hyperion Planning, Hyperion HFM, Hyperion Reports, PeopleSoft Financial, Great Plains Software, Benthic, Radixx Yield Management..., Sarbanes-Oxley Act, Forecasting, Account Reconciliation, Variance Analysis, Finance, Auditing, Internal Audit, Internal Controls, Access, Process Improvement
Education
Arizona State University 2015 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Elizabethtown College 2001 — 2005
Bachelor of Science (BS), Busines Administration, Finance
Crestwood High School
Self Employed May 2014 - Present
Washington State Department of Labor and Industries February 2013 - May 2014
UnitedHealthcare August 1985 - February 2012
Kelly Moore Paint Compay May 1981 - April 1984
Skills
Root Cause Analysis, Business Process..., Managed Care, Medicare, Medicaid, Workers Compensation, Dental Insurance, Call Centers, Process Improvement, Insurance, Claim, Customer Service, Invoicing, Health Insurance
Education
Washington State University 2008 — 2009
Bachelor of Arts (BA), Criminal Justice, Business Administration and Psychology
Arizona State University 2002 — 2004
Elementary Education and Teaching
Saint Leo University 1998 — 2001
Business Administration, Management and Operations
Salt Lake Community College 1992 — 1994
Accounting and Business/Management
Bemidji State University 1975 — 1976
Sociology
Judge Memorial Catholic High School 1971 — 1975
College Preparatory
BJC HealthCare June 2010 - Present
UnitedHealthcare June 2006 - June 2010
Community Health Network May 2000 - June 2006
Skills
Project Management, Relationship Management, Healthcare Management, Healthcare Information..., Health Insurance, Occupational Health, Nursing Homes, Nursing, Financial Analysis, Change Management, Software Implementation, ICD-10, Claims Resolution, Customer Engagement, Home Health Agencies, Hospitals, Process Improvement, Healthcare, EMR, Management, Informatics, Visio, Healthcare Consulting, Healthcare Industry
Education
Anderson University
Master of Business Administration (MBA)
University of Evansville
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
UnitedHealthcare January 2013 - Present
UnitedHealthcare November 2010 - Present
Education
Antonelli College-Jackson 2011 — 2013
Associate of Science (AS), Dental Assisting/Assistant
Holmes Community College
UnitedHealthcare August 2006 - Present
Physiotherapy Associates January 2003 - September 2006
Phoenix Motor Co Mercedes-Benz January 1999 - December 2004
Skills
Management, Customer Service, Public Speaking, Microsoft Excel, Sales, Health Insurance, Negotiation, Leadership, PowerPoint, Team Building, Medicare, Insurance, HIPAA, Customer Satisfaction, Organizational..., Troubleshooting, Spanish, Customer Retention, Medical Billing, Employee Training, Strategic Planning, Project Planning, Disability Insurance
Education
Arizona State University 1993 — 1993
Computer Science
Scottsdale 1989 — 1993