UnitedHealthcare Company
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealthcare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealthcare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
UnitedHealthcare Salaries. You can even request information on how much does UnitedHealthcare pay if you want to. Learn about salaries, pros and cons of working for UnitedHealthcare directly from the past employees.
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7,303 UnitedHealthcare employees in database. Find out everything there's to know about UnitedHealthcare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealthcare Employees
Texas Instruments July 2015 - Present
Texas Instruments July 2014 - July 2015
Santa Clara University May 2011 - June 2014
Merrill Lynch June 2013 - August 2013
America's Growth Capital November 2012 - December 2012
UnitedHealthcare June 2012 - August 2012
Lucky Brand Jeans June 2010 - November 2011
Intemark, Inc. June 2011 - August 2011
Skills
Leadership, Microsoft Excel, Microsoft Office, Social Media, PowerPoint, Microsoft Word, Time Management, Sales, Market Research, Financial Planning, Financial Reporting, Team Leadership, Management, Strategy, Social Networking, Financial Analysis, SAP, SAP BPC, Business Objects, Essbase, Bloomberg Terminal, Morningstar, Cost Planning, Corporate Finance, Recruiting, SharePoint, Workshare Compare, HP Quality Center, CapitalIQ
Education
Santa Clara University - Leavey School of Business 2010 — 2014
Bachelor of Science, Finance, Overall GPA: 3.5
Burnsville High School 2007 — 2010
High School Diploma
UnitedHealthcare March 2012 - Present
Fred Hutchinson Cancer Research Center March 2007 - March 2012
Group Health Cooperative June 1995 - November 2005
Harborview Medical Center April 1992 - May 1995
Skills
SAS/SQL, Shell Scripting, Database Administration, SAS, Data Analysis, Data Management, Access, Statistics
Education
University of Washington 1992 — 1994
MHA, Health Services Administration
Simmons College 1983 — 1987
BS, Nutrition
UnitedHealthcare November 2011 - Present
UnitedHealthcare December 2002 - November 2011
MGMA July 1991 - July 1997
Skills
Public Speaking, PowerPoint, Project Management, Minitab, Microsoft Office, Microsoft Excel, Microsoft Word, Process Improvement, Hospitals, Data Analysis, Healthcare, Six Sigma, Medicare, Strategic Planning, Leadership, Quality Assurance, Healthcare Management, Healthcare Information..., Program Management
Education
Southern Illinois University, Carbondale
Bachelor of Social Work
University of Illinois at Chicago
Master of Public Health (MPH)
FlagshipSails RX January 2014 - Present
lululemon athletica July 2010 - March 2013
UnitedHealthcare January 2007 - October 2009
Skills
Sales Management, Sales, Retail, Team Management, Community Outreach, Operations Management, Product Launch, Product Management, Hiring, Recruiting, Employee Training, Customer Satisfaction, Sales Process
Education
Southern Illinois University, Carbondale 2003 — 2007
Finance, General
Brookfield Central
UnitedHealthcare February 2008 - Present
Skills
Employee Training, Public Speaking, Public Relations, Project Management, Medical Billing
Education
Savannah State University 1994 — 1997
Bachelor of Arts (BA), Mass Communication/Media Studies
UnitedHealthcare February 1994 - Present
Pfizer 1991 - 1994
Schering-Plough Research Institute 1989 - 1991
Maxicare Healthcare Corporation 1986 - 1989
Gulf Federal Savings Bank 1985 - 1986
Skills
Customer Retention, Account Management, Self-funded, Health Insurance, Managed Care, Insurance, Employee Benefits, Pharmacy Benefit..., Health Savings Accounts, Sales Presentations, Sales Process, New Business Development, Brokers, Disease Management
Education
Southeastern Louisiana University 1980 — 1984
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Optum April 2011 - Present
Jones Vargas June 2010 - March 2011
UnitedHealthcare May 2008 - June 2010
Larkin Hoffman August 2006 - May 2008
Nell and Associates May 2005 - August 2006
Skills
HIPAA, Privacy Law, Medicaid, Health Law, Managed Care, Medicare, Healthcare, Litigation Management, Corporate Law, Litigation, Healthcare Information..., Contract Negotiation, Legal Compliance
Education
Seton Hall University School of Law 2002 — 2005
Doctor of Law (J.D.), Law
University of Nevada, Las Vegas 1998 — 2002
Bachelor of Arts (B.A.), History
UnitedHealthcare July 2014 - Present
North American Media Group (Scout) January 2008 - January 2014
North American Media Group (Scout) November 2004 - December 2007
North American Media Group (Scout) November 2003 - October 2004
Anheuser-Busch May 1991 - February 1993
Anheuser-Busch May 1990 - May 1991
Anheuser-Busch January 1989 - April 1990
Anheuser-Busch December 1985 - December 1988
D'Arcy Masius Benton & Bowles January 1981 - November 1985
Skills
Market Research, Survey Research, Survey Design, Data Analysis, Analysis, Media Research, Marketing, New Media, Email Marketing, Publishing, Leadership, Management, Digital Marketing, Direct Marketing, Advertising, Media Planning, Database Marketing, Integrated Marketing, Event Planning, Advertising Sales, Strategic Planning, Sales, Digital Media, Segmentation, Marketing Research, Analytics
Education
Southern Illinois University, Edwardsville 1986 — 1989
MBA, Marketing
Southern Illinois University, Edwardsville 1975 — 1979
Bachelor's degree, Marketing
Westlake Village Psychiatry November 2012 - Present
UnitedHealthcare 2010 - 2012
UnitedHealthcare March 2008 - February 2010
IAGTM June 2007 - January 2008
Terri's Medical Billing August 2003 - May 2007
Skills
Process Improvement, Change Management, Cross-functional Team..., Team Building, Operations Management, Leadership, Business Process..., Vendor Management, Project Management, Training, Workforce Planning
Education
Southern California Institute of Law 2006 — 2008
Southern Nazarene University 2002 — 2005
Bachelor of Science (BS), Organizational Leadership
UnitedHealthcare March 2003 - Present
Consolidated Planning, Inc. November 2001 - March 2003
P&A Group April 1998 - November 2001
Guardian Life August 1991 - April 1998
Skills
Account Management, Employee Benefits, Health Insurance, Specialty Lines, Disability Benefits, Dental Insurance, Licensed Life & Health..., COBRA, Section 125 Plans, Health Savings Accounts, Benefits Administration, Customer-focused Service, Managed Care, Process Improvement, Insurance, Medicare, Disability Insurance, Team Building, Long-term Care, Marketing, Life Insurance, Customer Service
Education
Schenectady County Community College
Valley View Middle School September 2014 - Present
Glacier Peak High School June 2010 - Present
Snohomish School District January 2006 - June 2014
UnitedHealthcare July 2004 - August 2005
Skills
Teaching, Classroom Management, Technology Integration, History, Social Studies, Qualified Teacher, Literacy, Lesson Planning, Coaching, Customer Service, Volleyball, Health Insurance, Managed Accounts, Claim Processing, Small Group..., Life Insurance, Disability Insurance, Special Education
Education
Western Washington University 2002 — 2004
WA State 6-12 Teaching Credential with Social Studies Endorsement, Education/Social Studies
Western Washington University 1999 — 2002
Bachelor of Arts (B.A.), History
Shoreline Community College 1995 — 1999
Associate of Arts (A.A.), General Studies
UnitedHealthcare October 2011 - May 2013
Skills
Medicare, Health Insurance, Insurance, Claim, HIPAA, Employee Benefits, Healthcare, Claims Management, Microsoft Office, Microsoft Excel, Microsoft Word, Health Policy, Process Improvement, Medical Coding, Provider Relations, Customer Service, Training, Team Building, Analysis, Strategic Planning, Leadership, Management
Education
Seminole State College of Florida 2008 — 2010
UnitedHealthcare August 2010 - Present
Perennial Partners August 1998 - August 2010
Eclectic Health January 2005 - May 2009
The John Vasconcellos Legacy Project August 2001 - April 2005
Joint Venture: Silicon Valley Network August 2000 - August 2001
Skills
Consulting, Strategic Planning, Coaching, Healthcare, Project Management, Account Management, Business Analysis, Business Development, Business Planning, Change Management, Contract Negotiation, Cross-functional Team..., Employee Benefits, Entrepreneurship, Government, Leadership, Leadership Development, Management, Management Consulting, Marketing, New Business Development, Nonprofits, Organizational..., Personal Development, Press Releases, Program Management, Public Relations, Public Speaking, Recruiting, Research, Staff Development, Strategy, Team Building, Training, Wellness
Education
Project Management Institute 2009 — 2010
PMP, Project Management Professional
Meridian University - School of Psychology 1999 — 2001
MA, Psychology
Santa Clara University - Leavey School of Business 1992 — 1996
BS, Finance/Marketing
Loyola High School 1988 — 1992
Diploma
UnitedHealthcare March 2014 - Present
UnitedHealthcare July 2011 - March 2014
UnitedHealthcare May 2008 - July 2011
UnitedHealthcare April 2005 - May 2008
Shoe Carnival February 2003 - April 2005
TJ Maxx 2002 - 2003
Skills
Purchasing, Operations Management, Underwriting, People Development, Inventory Management, Health Insurance, Process Improvement, Team Building, Training, Leadership, Vendor Management, Management, Insurance
Education
Southern Illinois University, Edwardsville 2001 — 2002
Master of Business Administration (MBA), Business Administration, Management and Operations
McKendree University 1997 — 2001
Bachelor of Business Administration (BBA), Marketing, Economics
UnitedHealthcare March 2013 - Present
UTi Worldwide Inc. May 2010 - January 2013
ICDC College January 2010 - April 2010
Kaiser Permanente 2009 - 2009
Inspector General, United States Marine Corps 2007 - 2008
Train the Trainer School, United States Marine Corps 2004 - 2008
Skills
Instructional Design, E-Learning, Leadership, Team Building, Leadership Development, Training, Employee Training, Security Clearance, Management, Team Leadership, Instructor-led Training, DoD, Technical Writing, Human Resources, Government, Organizational..., Program Management, Strategic Planning, Military, Cross-functional Team..., System Administration
Education
Southern Illinois University, Carbondale
M.S., Education
Southern Illinois University, Carbondale
B.S., Workforce Education and Development
UnitedHealthcare July 2014 - Present
OptumHealth January 2010 - June 2014
GfK Custom Research August 2005 - August 2009
Skills
Qualitative Research, Product Development, Market Research, FMCG, Segmentation, CRM, Customer Insight, Focus Groups, Account Management, Research
Education
Southern Illinois University, Edwardsville 2003 — 2005
masters of marketing research, marketing research
Winona State University 1999 — 2003
mathematics, stats, marketing
Lord, Kerruso & Boles April 2010 - Present
Protectors Insurance & Financial Services March 2008 - April 2010
Lord, Bretzman & Boles March 2002 - March 2008
The TrueVine Group 1999 - 2003
Physicians' Health Care Plans, Inc. 1999 - 2000
Staywell Health Plan of florida 1996 - 1998
UnitedHealthcare 1995 - 1996
Physicians' Healtcare Plans, Inc. 1993 - 1995
Skills
Training, Marketing, Sales, Start-ups, Strategic Planning, Lead Generation, New Business Development, Recruiting, Marketing Strategy, Sales Process, Program Management, Budgets
Education
University of Central Arkansas 1978 — 1981
Computer Science
Southern Arkansas University 1978 — 1978
Electrical Engineering
UnitedHealthcare 2012 - 2012
Liberty Nursing and Rehab October 2007 - 2009
Skills
Medical Assisting, OSHA Certified, Cpr Certified, Receptions, Administrative...
Education
Southeastern Institute-Charlotte 2011 — 2012
Medical/Clinical Assistant
Technical College of the Lowcountry 2004 — 2004
CNA
UnitedHealthcare June 2008 - Present
Michelle Lamont Photography 2007 - Present
doTERRA Essential Oil 2013 - 2013
SunGard Availability Services July 2006 - May 2008
Skills
Medicare, HIPAA, Medical Billing, Health Insurance, Invoicing, Accounts Receivable, Spreadsheets, Insurance, Data Entry, Process Improvement, Professional Services, Commercial Photography, Auditing, Client Relations Skills, Time Management, Training, Customer Service, Leadership, Management, Budgets, Policy, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Access, Quality Assurance, Financial Reporting, Program Management, Account Reconciliation, Software Documentation, Nonprofits, Accounting, Payroll, Supervisory Skills
Education
University of Phoenix 2008 — 2011
Bachelors, Business Management
Shippensburg University of Pennsylvania 2002 — 2005
Social Work
Phoenixville Area High School 1999 — 2002
High School Diploma
Consultant July 2012 - Present
CyberResearch, Inc. July 2010 - July 2011
UnitedHealthcare July 2004 - July 2008
Oxford Health Plans October 1997 - July 2004
Newfield Publications 1994 - 1997
Scott, Kenney and Partners 1988 - 1994
Skills
InDesign, Photoshop, Illustrator, QuarkXPress, Microsoft Office, PowerPoint, Creative Direction, Art Direction, Advertising, Graphic Design, Managerial, Marketing, Macintosh Applications, Macintosh hardware, Color Printing, Branding Experience, Branding Ideas, Logo Design, Direct Mail, Brochure Production, Supervising, Energetic team player, Direct Marketing, Layout, Posters, Newsletters, Adobe Acrobat, Graphics, Mac, Collateral, Photography, Online Advertising, Healthcare Industry, Corporate Branding, Brand Development, Branding & Identity, Corporate Identity, Brochures, Creative Strategy, Packaging, Trade Shows, Adobe Creative Suite, Typography, Pre-press
Education
Southern Connecticut State University
BS, Graphic Design, Marketing
City of Kettering January 2011 - Present
University of Dayton October 2011 - May 2012
UnitedHealthcare March 1997 - April 2004
Education
University of Dayton 2009 — 2013
Bachelor of Arts (B.A.), Communication Management
Sinclair Community College 2005 — 2008
Associate of Science (A.S.), Dietetics/Dietitian
Anthem, Inc. June 2014 - Present
Molina Healthcare December 2012 - March 2014
Wellpoint, Anthem Blue Cross Blue Shield June 2010 - December 2012
Bravo Health June 2009 - April 2010
Coventry Healthcare, Inc September 2008 - May 2009
Great-West Healthcare May 2007 - July 2008
Private Healthcare Systems, Inc May 2005 - April 2007
UnitedHealthcare January 2003 - April 2005
United Healthcare, Inc. January 2002 - February 2003
United Healthcare, Inc January 2001 - January 2002
Skills
Contract Negotiation, Team Leadership, Healthcare Consulting, Market Analysis, Direct Sales, Healthcare Management, Medicaid Managed Care, Medicare Advantage, Medicare/Medicaid..., Sales, Managed Care, Network Development, Medicare, Provider Relations, Credentialing, Physicians, Healthcare, Medicaid, PPO, Health Insurance, Leadership, Health Policy
Education
Southern Methodist University 1991 — 1992
Graduate Certificate, Marketing
University of Oklahoma 1983 — 1988
BA, Marketing/Advertising
Villanova University
Six Sigma Training
UnitedHealth Group December 2014 - Present
UnitedHealth Group December 2013 - December 2014
UnitedHealthcare April 2012 - December 2013
UnitedHealthcare July 2010 - May 2012
UnitedHealthcare January 2009 - July 2010
UnitedHealthcare September 2007 - January 2009
Skills
Call Center, Inventory Management, Microsoft Excel, Health Insurance, Insurance, Employee Benefits, HMO, Provider Relations, Benefits Administration, Medicare, Network Development, PPO, Call Centers, Customer Satisfaction, Performance Management, Management, Training, Analysis, Human Resources
Education
University of Phoenix 2009 — 2011
Masters, Health Care Administration
Southern New Hampshire University 2005 — 2009
BS, Business Studies; Human Resources
D&Y August 2014 - Present
Hospital Physician Partners December 2012 - August 2014
UnitedHealthcare February 2012 - December 2012
Delphi Healthcare Partners, Inc. May 2008 - April 2011
Jackson & Coker February 1998 - April 2008
Weatherby Locums 2004 - 2005
Skills
Healthcare, Talent Acquisition, Hospitals, Recruiting, Healthcare Management, Employee Relations, Sourcing, Contract Negotiation, Internal Medicine, Customer Service, Marketing, Team Building, Research, Cold Calling, Strategic Planning, Physicians, Physician Relations, Applicant Tracking..., Human Resources, Permanent Placement, Temporary Placement, Interviews, Healthcare Information..., Staffing Services, Onboarding, College Recruiting, Temporary Staffing, Leadership, Hiring, Internet Recruiting, Management, Training, Sales, Account Management, Healthcare Consulting, Employee Benefits
Education
Shaw University 1981 — 1985
BA
JP Morgan / Chase Bank March 2008 - December 2013
Dynetech Corporation October 2003 - February 2008
UnitedHealthcare January 2000 - August 2003
Skills
Accounts Receivable, Accounting, General Ledger, Account Reconciliation, Accounts Payable, Journal Entries, Sarbanes-Oxley Act, QuickBooks, Bank Reconciliation, PeopleSoft, Leadership, Customer Service, Customer Satisfaction, Payroll
Education
Seminole State College 2006 — 2008
High School Diploma, Business Administration
Seminole State College of Florida 2003 — 2006
AA, Accounting
Mir Neurology November 2009 - April 2010
High Rock Studios January 2009 - September 2009
MDA Resources, LLC September 2007 - January 2009
UnitedHealthcare September 2004 - July 2007
Direct Mail Processors, Inc. October 1999 - March 2004
Skills
Wordpress, Web Design, SEO, Photoshop, Dreamweaver, WordPress
Education
Shepherd University 1996 — 1999
Wellpoint Anthem October 2011 - May 2014
UnitedHealthcare February 2011 - October 2011
WellPoint March 2010 - November 2010
Royal Bank of Scotland May 2009 - February 2010
GE Corporate Financial Services July 2006 - February 2009
Aetna August 2003 - July 2006
Oxford Health Plans 1999 - 2003
Physicians Health Services (HealthNet) January 1997 - May 1999
Blue Cross & Blue Shield of Connecticut 1995 - 1997
Avraham Y Goldratt Institute 1990 - 1993
Skills
Data Warehousing, Business Intelligence, Business Analysis, PMI, Project Management, Informatics, Business Objects, Project Portfolio..., Information Technology, Certified Project..., SDLC, PMP, Software Development..., PMO, Resource Management, Software Project..., Databases, SOA, Oracle, Program Management, Enterprise Architecture, Vendor Management, Management, Enterprise Software, IT Management, Testing, Software Development, Unix, Requirements Gathering, User Acceptance Testing, IT Strategy, Business Requirements, DB2, SharePoint, Strategy, Integration, Requirements Analysis, Business Process, Visio, Business Process..., Systems Analysis, Project Delivery, MS Project, Crystal Reports, Agile Project Management, Informatica, Agile Methodologies, Team Management, Data Modeling, Software Documentation
Education
Southern Connecticut State University 1984 — 1989
B.S., Computer Science
Bishop Kenrick High School
Aetna July 2013 - Present
CIGNA May 2012 - July 2013
WellPoint April 2010 - May 2012
UnitedHealthcare November 2002 - April 2010
Great-West Life and Annuity Insurance Company May 2000 - November 2002
Skills
Sales Operations, Group Benefits, Health Insurance, Consultative Selling, Negotiation, Strategic Planning, Leadership, Brokers, Selling, Insurance, Customer Retention, Healthcare, Managed Care, Employee Benefits, Health Savings Accounts, Account Management, Disability Insurance, Cold Calling, Sales, Budgets, COBRA, Team Building, Sales Management, Benefits Administration, New Business Development
Education
Seton Hall University 2010 — 2012
Master of Health Administration
University of Oklahoma - Price College of Business 1997 — 2000
Bachelor of Business Administration, Marketing
UnitedHealthcare March 2013 - Present
XL Health June 2011 - April 2013
Nationwide Better Health September 2005 - June 2011
Education
University of Baltimore 2011 — 2013
Health System Managment
Sojourner-Douglass College 2004 — 2007
Human Services
Magellan Health Services November 2012 - January 2014
Ingenix March 2010 - July 2011
UnitedHealthcare October 2004 - February 2010
CIGNA Healthcare January 2003 - July 2004
CIGNA Healthcare January 1993 - January 2003
Skills
Problem Solving, Customer Relations, Mathematics, Healthcare, Negotiation, Team Building, Strategic Planning, Teamwork, Customer Satisfaction, Team Leadership, Coaching, Healthcare Information..., Account Management, New Business Development, Health, Medical Informatics, Contract Management, Consultative Selling, Managed Care, Contract Negotiation, Health Insurance, Customer Service
Education
University of Hartford
MBA, Finance
Central Ct. State University
MS, Mathematics
Southern Connecticut State University
BS, Mathematics
UnitedHealthcare July 2004 - Present
PacifiCare Health Systems 2004 - 2005
PacifiCare Health Systems 2002 - 2004
Skills
Call Center, Medicare, Managed Care, Customer Service, Employee Training, Strategic Planning, Call Centers, Employee Benefits, Cross-functional Team..., Insurance, Process Improvement, Vendor Management, Leadership, Health Insurance, Team Building
Education
West Valley College 1983 — 1985
Business
Santa Barbara City College 1980 — 1982
Business
Barksdale FCU December 2012 - Present
UnitedHealthcare October 2010 - October 2011
AT&T Mobility August 2008 - March 2010
Skills
Insurance, Analysis, Health Insurance, Process Improvement, Underwriting, Microsoft Excel, Financial Analysis, Negotiation, Credit Analysis, Leadership, Financial Accounting, Investments, Microsoft Office, Customer Service, Team Building, Training
Education
Southern New Hampshire University 2014 — 2016
Master’s Degree, Accounting and Finance, 4.0
Southern Methodist University 2001 — 2002
cerfitcate program, Oracle Database Administration
Southern University 1996 — 2000
Bachelor of Science, Economics
Garage King 1993 - Present
Frontier Realty Group 1987 - Present
Assurant January 1982 - Present
UnitedHealthcare 1982 - Present
Frontier Realty Group Ltd 1978 - Present
Frontier Realty Group Ltd 1972 - Present
The Hartford 1978 - 2013
Skills
Construction, Contract Negotiation, Strategic Planning, Negotiation, Purchasing, Microsoft Excel, Microsoft Office, Project Management, New Business Development, Sales Management, PowerPoint, Program Management, Team Leadership, Project Planning, Business Strategy, Photoshop, Budgets, Account Management, Microsoft Word, Marketing Strategy, Real Estate, Marketing, Team Building, Customer Service, Insurance
Education
Southern Illinois University, Carbondale 1966 — 1969
Bachelor of Arts (B.A.), Psychology
Bayview Residential Brokerage November 2007 - Present
Fire & Security Alarm Company November 2001 - September 2007
Engage Media/TopicalNet August 2000 - August 2001
UnitedHealthcare May 1998 - March 2000
Skills
Foreclosures
Education
Sonoma State University 1980 — 1982
Master of Arts (M.A.), Business Administration and Management, General
UnitedHealth Group May 2015 - Present
UnitedHealth Group May 2013 - Present
Horizon Blue Cross Blue Shield of New Jersey November 2012 - April 2013
UnitedHealthcare March 2012 - November 2012
IBM September 1997 - June 2008
Nabisco June 1994 - September 1997
Trecom Business Systems December 1992 - June 1994
Sony Corporation of America January 1989 - December 1992
Skills
PMP, Project Management, Process Improvement, Project Portfolio..., Software Development, Vendor Management, Resource Management, SDLC, Microsoft SQL Server, IT Management, PMO, IT Strategy, Leadership, SharePoint, Software Project..., Program Management, Databases, CRM, Requirements Analysis, Photoshop, Team Building, Business Process, Cross-functional Team..., MS Project, Coaching, Software Documentation, Business Analysis, Team Management, Access, Outsourcing, Visio, Agile Project Management, Requirements Gathering, Consulting, Project Planning, Project Delivery, Business Process..., IT Service Management, Integration, ITIL, Project Implementation, Process Management, Corporate Portraits, Full life cycle..., Change Management, Lean Six Sigma, Green Belt, Team Leadership
Education
Villanova University 2014 — 2015
Master's Certificate, Lean Six Sigma, A average in all courses
Coach University 2005 — 2007
CoachU - Professional Coaching
Chubb Institute 1988 — 1988
Diploma, Computer Programming
New York Institute of Photography
Seton Hall University
Communications
Florida Hospital January 2015 - Present
Florida Hospital May 2011 - January 2015
Department of Corrections December 2010 - May 2011
Florida Hospital August 2010 - November 2010
UnitedHealthcare March 1990 - August 2010
Central Florida Regional Hospital November 2008 - April 2009
Florida Hospital August 2007 - January 2008
Skills
Cerner, CPOE, GoLive, Healthcare, Informatics, Software Documentation, Nursing, Medical Terminology, Ambulatory, Critical Care, EMR, IV, EHR, Hospitals, HIPAA, Epic Systems, Healthcare Information...
Education
University of Central Florida BSN 2012 — 2014
Bachelor’s Degree, Registered Nursing/Registered Nurse
Seminole State College of Florida
Associate, Science, Registered Nursing- 2007
Arch Brokerage, Inc. October 2013 - Present
Wellpoint Anthem May 2012 - September 2013
UnitedHealth Care September 2011 - August 2012
UnitedHealthcare June 2010 - February 2011
UnitedHealthcare November 2007 - April 2010
UnitedHealthcare January 2006 - November 2007
UnitedHealthcare January 2004 - December 2005
UnitedHealthcare January 1997 - December 2003
UnitedHealthcare April 1995 - January 1997
Skills
Account Management, Public Speaking, Sales Management, Coaching, Selling, Self Starter, Managing Budget, Medicare, Consultative Selling, Medicare Supplements, Health Insurance, Managed Care, New Business Development, Contract Negotiation, Team Leadership, Team Building, Medicaid, Healthcare, Training, Sales, Strategy, Marketing, Insurance, Management, Recruiting, Brokers, Call Centers, Healthcare Industry, HMO, Customer Retention, Provider Relations, Health Savings Accounts, PPO
Education
University MO Rolla 1976 — 1977
No, General Education
Southeast Missouri State University 1971 — 1972
No, Education
Oran High School 1968 — 1971
Yes, General Education
UnitedHealthcare July 2009 - Present
Lowry Hill Place Condominiums August 2009 - Present
Superior Consulting Services 2007 - 2009
Hill-Rom 2006 - 2007
Various Companies 2001 - 2007
Personnel Decisions International 1998 - 2001
Various Companies 1996 - 1998
Allregs 1994 - 1996
Various Companies 1991 - 1994
MIT Lincoln Laboratory 1989 - 1990
Skills
Network Administration, Computer Hardware, Visio, Project Management, Software Development, Microsoft Technologies, Microsoft SQL Server, SDLC, Technical Support, Agile Methodologies, Project Planning, Requirements Analysis, SQL, Business Analysis, Web Applications, Vendor Management
Education
University of Minnesota-Twin Cities 1977 — 1984
Bachelor's, Electrical Engineering
South Dakota State University 1981 — 1982
Bachelor's, Mechanical Engineer
Wenzel's Perfect World October 2012 - Present
Accountant Self-Employed January 2011 - Present
Tower Tavern June 2012 - March 2013
Timeout Sports Bar & Grill September 2011 - February 2012
UnitedHealthcare August 2009 - April 2010
Eastwind Industries September 2006 - March 2008
Skills
General Ledger, Accounting, Accounts Payable, Payroll, Financial Statements, Journal Entries, Customer Service, Managerial Finance, Business Strategy, Public Speaking, Sales Operations, Sales Management, Project Management, Team Leadership, New Business Development, Product Management, Insurance, Health Insurance, Microsoft Office
Education
University of Wisconsin-Oshkosh 2007 — 2009
Master of Business Administration, 2009
Silver Lake College 2004 — 2006
Bachelor of Science, Accounting & Management
University of Wisconsin-Green Bay 1996 — 1999
None, Accounting & Business Administration
Cigna February 2014 - Present
Cigna December 2011 - February 2014
Cigna November 2010 - November 2011
UnitedHealth Group November 2009 - October 2010
The Hartford October 2008 - March 2009
UnitedHealthcare 2008 - 2008
UnitedHealthcare 2001 - 2007
CIGNA 2000 - 2001
AMS Services, Inc 1997 - 2000
Aetna Health Plans 1993 - 1997
Skills
Business Analysis, Process Improvement, Business Requirements, Mentoring, Team Leadership, Problem Solving, Coaching, Business Process, Requirements Gathering, SDLC, Visio, Systems Analysis, MS Project, Project Planning, Resource Management, Healthcare, Data Modeling, SharePoint, Documentation, Metrics, Vendor Relations, Analysis, Software Documentation, Management, Leadership
Education
Requirements and Solution Analysis 2010 — 2010
Level 2 Certification, Business systems requirements and Agile Inspection
Best Practices for Optimizing the Requirements Process 2009 — 2009
Requirements Process
Cracking the Code on Requirements Definition 2009 — 2009
Requirements Definition
United Leadership Academy 2007 — 2007
Internal Education, UnitedHealthcare
Six Sigma Green Belt Trained 2006 — 2006
Green Belt Trained, Internal Education, UnitedHealthcare
Project Management 2001 — 2001
Certificate, Systemation
Southern Connecticut State University 1971 — 1974
BS, Secondary Education: English; Psychology Minor
Wagner College 1969 — 1971
UnitedHealthcare August 2015 - Present
UnitedHealthcare June 2012 - Present
UnitedHealthcare October 2010 - June 2012
Litle & Co. August 2009 - October 2010
Fidelity Investments 2006 - 2009
Oxford Health Plans 2004 - 2006
Oxford Health Plans 1999 - November 2004
Oxford Health Plans 1998 - 1999
Oxford Health Plans 1997 - 1998
Oxford Health Plans 1996 - 1997
Skills
Call Center, Customer Service, Data Analysis, Enrollment Management, Customer Satisfaction, Insurance, Workforce Management, Coaching, Customer Experience, Health Insurance, Payment Card Processing, Outlook, Call Centers, Management, Program Management, Training, Leadership, Change Management, Six Sigma, Human Resources, Employee Relations, Business Planning, Process Improvement, Employee Training, Outsourcing, SDLC, Forecasting, Client Services
Education
Southern New Hampshire University 2000 — 2002
A.A., Liberal Arts/Business Management
Merrimack High School 1986 — 1989
H.S. Diploma
UnitedHealthcare January 2012 - Present
Unitedhealthcare July 2009 - December 2011
UnitedHealthcare January 2008 - July 2009
UnitedHealthcare August 2006 - January 2008
UnitedHealthcare September 2004 - August 2006
Skills
Account Management, Managed Care, Insurance, PPO, Health Insurance, Health Savings Accounts, Medicare, Employee Benefits, Claim, HIPAA, COBRA, Healthcare Industry, Health Care Reform, Claims Resolution, HMO, Claims Management, Utilization Management, Benefits Administration, Brokers, Call Centers, Disability Insurance, Disease Management, Group Insurance, Health Policy, Healthcare, Leadership, Life Insurance, Long-term Care, Medicaid, Medicare Part D, Process Improvement, Provider Relations, Self-funded, Strategic Planning, Team Building, Underwriting
Education
Southern New Hampshire University 1999 — 2006
Bachelor's degree, Business Administration and Management, General
Southern New Hampshire University
Master of Business Administration (MBA), Health/Health Care Administration/Management
Santa Rosa Memorial Hospital Behavioral Medicine April 2015 - Present
Aurora Behavioral Health October 2014 - Present
Aurora Behavioral Health Hospital August 2013 - October 2014
UnitedHealthcare January 2009 - August 2013
Skills
Hospitals, Behavioral Health, Managed Care, Therapists, Inpatient, Utilization Management, Psychiatry, Mental Health, Psychotherapy, Family Therapy, Counseling Psychology, Stress Management, Case Management, Medicaid, Healthcare, Crisis Intervention, Group Therapy, Healthcare Management, Patient Advocacy, Adolescents, Elder Care, Mental Health Counseling, Clinical Supervision, CBT, Motivational..., Personal Development, Gerontology, Mindfulness, Life Transitions, HIPAA, Psychology, Care Planning, Acute Care, Dual Diagnosis, Psychological Assessment, Program Development, Medical Terminology, Grief Counseling, Interventions, Social Services, Treatment, Medicare, Chronic Illness, CPR Certified, Community Outreach, Compassion
Education
University of Hawaii at Manoa 1994 — 1997
Master's degree, Social Work
Sonoma State University
Bachelor of Arts (BA), Psychology
UnitedHealthcare March 2013 - Present
White Glove Health January 2012 - January 2013
Take Care Health Systems October 2005 - January 2012
Skills
Healthcare, Hospitals, Healthcare Management, Nurse Practitioners, Nursing, EMR, Healthcare Information..., Team Building, Coaching, Strategic Planning, Wellness, Process Improvement, Account Management, Marketing, Team Leadership
Education
University of Kansas School of Nursing 2001 — 2003
Master of Science, Nursing, FNP
Washburn University 1994 — 1996
Bachelor of Science, Nursing
Seneca College of Applied Arts and Technology 1979 — 1982
Bachelor of Applied Science (BASc), Business Administration and Management, General
UnitedHealthcare February 2015 - Present
UnitedHealthcare March 2012 - February 2015
Gilsbar January 2011 - March 2012
Gilsbar January 2008 - January 2011
Gilsbar March 2005 - March 2008
Toland Enterprises May 1997 - February 2000
Skills
Employee Benefits, Professional Liability, New Business Development, CRM, Account Management, Business Strategy, Self-funded, Business Development, Health Savings Accounts, Strategy, Sales, Management, Brokers, Benefits Administration, Insurance, Leadership, Health Insurance, Sales Operations, Budgets, Small Business, Contract Negotiation, Healthcare, Marketing, Customer Service, Life Insurance, COBRA, Marketing Strategy, Term Life Insurance, Sales Management, Customer Retention, Team Building, Disability Insurance, Program Management, Retail, General Insurance, Strategic Planning, Analysis
Education
Southeastern Louisiana University 1991 — 1996
BA, Marketing
Holmes Murphy & Associates February 2011 - Present
UnitedHealthcare September 2009 - February 2011
CNN September 2008 - December 2008
Skills
Management, Healthcare Consulting, Wellness, Management Consulting, Social Networking, Consulting, Marketing Strategy, Public Relations, Program Management, Benefits Administration, Organizational...
Education
Southern Methodist University 2004 — 2008
B.A., Psychology
Southern Methodist University - Cox School of Business 2007 — 2007
Gradute Certificate, Business certificate program for non-business majors
All Saints' Episcopal School 2000 — 2004
CIGNA June 2013 - Present
Cigna, McKesson, etc. June 2011 - May 2013
UnitedHealthcare June 2010 - June 2011
The Travelers Companies, Inc October 2007 - May 2009
MetLife June 2006 - October 2007
MetLife, Inc August 2001 - June 2006
Cardiopulmonary Corp August 2000 - March 2001
Thornton Donovan School 1994 - 2001
Thornton Donovan School June 1994 - August 2000
Skills
SDLC, Software Asset..., TAD4D, Business Analysis, ILMT, Requirements Gathering, Project Management, Vendor Management, Problem Solving, End User Training, Risk Management, Training, Six Sigma, Functional..., Process Improvement, Information..., Solution Optimization, DMAIC, SWOT Analysis, Proof of Concept..., Software Prototyping, Use Case Development, Current State Assessment, Functional..., Wireframe and Screen..., Dashboard & Scorecard..., User Interface Design, User Experience Design, Report Design, Relational Database..., Project & System..., User Documentation, MS Office Automation, MS Access Application..., MS Excel Application..., VBA Application..., Yellow Belt, RMA
Education
University of New Haven 1993 — 1994
Master of Science, Secondary Science Education
Southern Connecticut State University 1982 — 1988
Bachelor of Science, Physics
UnitedHealthcare June 2013 - Present
UnitedHealthcare March 2007 - June 2013
UnitedHealthcare March 2003 - February 2007
UnitedHealthcare May 2000 - February 2003
CIGNA 1996 - 1999
Skills
Health Insurance, Managed Care, Employee Benefits, Client Services, Insurance, Healthcare, Strategic Planning, Process Improvement, Management, Leadership, Account Management, Team Building, Health Savings Accounts
Education
University of Oklahoma 1985 — 1987
BA, Marketing
Southern Methodist University 1983 — 1985
UnitedHealthcare February 2013 - Present
DND Enterprises, LLC September 2012 - Present
Sears Authorized Hometown Stores, LLC December 2009 - September 2012
Walmart Stores, Inc. November 2005 - November 2009
Walmart Stores, Inc. April 2003 - November 2005
Walmart Stores, Inc. August 1988 - April 2003
United States Air Force August 1971 - September 1991
Skills
Excel, Interviewing, Word, PowerPoint, Educational Psychology, Adult Education, Hiring, Mentoring, Team Building, Coaching, Customer Service, Leadership Development, Inventory Management, Merchandising, P&L, Staff Development, Strategic Planning, Budgeting, Scheduling, Operations Management, Retail, Sales Management, Customer Relations, Planning, Problem Solving, Employee Engagement, Public Speaking, Teamwork, Building Relationships, Change Management, Profit, Loss Prevention, Forecasting, Organizational..., Talent Acquisition, Talent Development, Customer Satisfaction, Talent Management, Income Statement, Human Resources, Project Planning, Sales, Time Management, Management, Training, Leadership, Recruiting, Business Development, Employee Training
Education
University of Notre Dame - Mendoza College of Business 2013 — 2013
Executive Certification in Leadership and Management, 4.0
Southern Illinois University, Carbondale 1980 — 1982
Bachelor of Science, Workforce Education and Development, 4.0
Community College of the Air Force 1979 — 1981
Associate of Applied Science, Instructional Technology, 4.0
New Control, A Merkle Company 2013 - Present
UnitedHealthcare 2010 - 2013
Nikoleit Creative 2009 - 2010
Deluxe Corporation (formerly NEBS) 2003 - 2009
Sullivan Direct 2002 - 2003
FCB (formerly DraftWorldwide) 2000 - 2002
Aspen Marketing Services (formerly Townsend Agency) 1998 - 2000
Kobs Gregory Passavant 1995 - 1998
Spiegel Catalog 1990 - 1995
Skills
Direct Mail, Direct Marketing, Integrated Marketing, Creative Direction, Interactive Marketing, Advertising, Copywriting, Creative Strategy, Email Marketing, Catalogs, Marketing Communications, Art Direction, Brand Development, B2B, Marketing Strategy, Multi-channel Marketing, CRM, Strategy, Digital Marketing, Collateral, Digital Strategy, B2B Marketing, Corporate Branding, Customer Acquisition, Leadership, Online Advertising, Relationship Marketing, Online Marketing, Database Marketing, Interactive Advertising, Content Strategy, Brand Management, SEO, Mobile Marketing, Social Media Marketing
Education
Smith College
Bachelor's, English Literature
Syracuse University
Master's, Advertising
Selerix Systems, Inc July 2014 - Present
UnitedHealthcare March 2013 - July 2014
TrailBlazer Health Enterprises, LLC November 2011 - November 2012
TrailBlazer Health Enterprises LLC November 2009 - November 2011
TrailBlazer Health Enterprises, LLC November 2007 - November 2009
The Rehabilitation Center December 2000 - December 2007
Skills
Research, Policy Interpretation, Technical Writing, Ideation, Harmony, Writing, Medicare, Public Speaking, Policy, Training, Community Outreach, Communication Skills, Adaptability, Handle Confidential..., Team Leadership, CMS Policy, Strategic Planning, Managed Care, Program Management, HIPAA, SharePoint, Staff Development, Software Documentation, Government, Budgets, Healthcare, Business Process..., Business Objects, SDLC, Analysis, Idea Generation, Visio, Access, Fundraising, ISO 20000, Quality Assurance, Health Insurance, CMS, Start-up Environment, Call Center, Microsoft Office, DB2, Marketing, Non-profits, Microsoft Excel, Project Planning, Process Improvement, CICS, Team Building, Teamwork
Education
Grayson County College
Southeastern Oklahoma State University
PreLaw
FirstComp May 2005 - Present
Sun Life Financial 2001 - 2004
UnitedHealthcare 1994 - 2000
Skills
Insurance, Claim, Health Insurance, Commercial Insurance, Claims Management, Fixed Annuities, Process Improvement, Workers Compensation, Software Documentation, Reinsurance, Liability, General Insurance, Customer Service, Legal Liability, Subrogation, Team Building, Time Management, Claim Investigation
Education
Sawyer School 1986 — 1987
Certificate, Radio, Television, and Digital Communication
Cranston High School West 1982 — 1985
Day-Mont Behavioral Healthcare Inc. September 2014 - Present
Focus Care/Day-Mont Behavioral Healthcare Inc. September 2001 - September 2014
UnitedHealthcare January 2000 - September 2001
Skills
Microsoft Office, Healthcare, Customer Service, Microsoft Excel, Hospitals, Microsoft Word, PowerPoint, Outlook, Healthcare Management, Data Entry, Medical Terminology, Administrative..., Research, HIPAA, Office Management
Education
John H. Patterson Career Center
Diploma, Executive Assistant/Executive Secretary
Sinclair Community College
UnitedHealthcare September 2009 - Present
The Glasses Menagerie May 1991 - Present
Minnesota Optometric Asociation February 2009 - February 2010
Skills
Optometry, Healthcare, Public Speaking, Healthcare Consulting, Health Insurance, Provider Relations, Vision Insurance, Strategic Planning, Practice Management, Customer Service, Medicine, Hospitals, Managed Care, Disease Management, Team Building, Pediatrics, EMR, Medical Devices, Vision Care, Healthcare Management, Clinical Research, Glaucoma, Contact Lenses, Eyewear, LASIK
Education
Southern California College of Optometry 1983 — 1987
Doctor of Optometry
Southern California College of Optometry 1983 — 1987
Doctor of Optometry
Assurant Specialty Property October 2003 - Present
UnitedHealthcare February 2002 - October 2002
Ameritech September 1997 - February 2002
Skills
Process Management, Process Improvement, Performance Management, Customer Service, Coaching, Team Building, Employee Benefits, Employee Engagement, Change Management, Visio, Microsoft Excel, Project Management, Access, Vendor Management, Customer Satisfaction, Operations Management, Staff Development, Leadership Development, Workforce Management, Call Center, Management, Human Resources, Call Centers
Education
Sinclair Community College
Business Administration and Management, General
UnitedHealthcare July 2011 - Present
Friends of Iowa Commission on the Status of Women May 2009 - December 2012
Miles Capital, Inc. May 1999 - July 2011
ABWA Greater Des Moines Noon Chapter 2009 - 2010
Skills
Mutual Funds, Investments, Investment Management, Asset Managment, Financial Modeling, Portfolio Management, Insurance, Asset Allocation, Strategic Planning
Education
Simpson College 1999 — 2001
B.S., Management, Accounting
ASSURANT SPECIALTY AND March 2008 - Present
TheSocialButterfli, LLC. November 2011 - January 2015
KETTERING MEDICAL CENTER NETWORK March 2005 - October 2007
UnitedHealthcare April 2002 - December 2003
UnitedHealthcare May 2000 - April 2002
Dayco Products September 1999 - May 2000
VICTORIA SECRETS CATALOGUE July 1998 - November 1999
PHOENIX LAND June 1996 - June 1999
Skills
Benefits, Call Center, Customer Service, Hiring, Problem Solving, Employee Engagement, Customer Experience, Customer Retention, Social Media Marketing, Social Media, Twitter, Facebook Marketing, Pinterest, Tumblr, Social Networking, Recruiting, Process Improvement, Call Centers, Employee Benefits, Employee Relations, Interviews, Human Resources, Team Building
Education
Meadowdale High School
Sinclair Community College
United Healthcare March 2015 - Present
United Healthcare Medicare Solutions May 2011 - February 2015
UnitedHealthcare August 2007 - May 2011
Skills
Medicare, Provider Relations, Health Insurance, HMO, Network Development, Medicaid, Healthcare, Long-term Care, Health Policy, Insurance, Healthcare Management, Strategic Planning, Employee Benefits, Team Building, Healthcare Industry, Claim, Brokers, Call Centers, Credentialing, Disability Insurance, Disease Management, Dogs, EMR, Elder Care, HIPAA, Healthcare Consulting, Healthcare Information..., Home Care, Hospitals, Leadership, Medical Billing, PPO, Pharmacy Benefit..., Physician Relations, Physicians, Process Improvement, Public Speaking, Quality Improvement, Retirement, Revenue Cycle, Sales, Term Life Insurance, Training, Utilization Management
Education
University of Phoenix 2003 — 2005
MBA, Health Care Management
Slippery Rock University of Pennsylvania 1986 — 1991
Bachelor of Arts, Political Science
Foundation Medical Partners February 2014 - October 2014
Foundation Medical Partners November 2010 - February 2014
Lowell General Hospital January 2006 - December 2013
Nashua South High Athletic Boosters 2006 - 2013
UnitedHealthcare January 2004 - December 2006
JPMorgan Chase 2000 - 2002
United States Air Force 1977 - 1997
Skills
Medical Facilities..., Patient Care Flow, Information Technology..., Life Cycle Design of..., Program, practice, and..., Medical Administration, Staff development and..., Public Relations Skills, Medical documentation..., Office Administration, General Administration, Healthcare, Planning, Customer Service, PowerPoint, Customer Relations, Microsoft Office, Windows, Hospitals, Facilities Management, Process Improvement, Healthcare Management, SDLC, Public Relations, Healthcare Information..., Leadership, Project Planning, HIPAA, Patient Safety, Surgery, Medicine, Medical/Surgical, Team Building, EMR, Inpatient, Software Documentation, Research, Training, Public Speaking, Program Management, Microsoft Word, Nursing, Leadership Development, Data Analysis, Orthopedic, Medical Terminology, Operating Room, Pediatrics, Clinical Research, Meditech
Education
Southern Illinois University, Carbondale 1995 — 1997
Bachelor of Science, Healthcare Management, Cum Laude
University of Nebraska at Omaha 1995 — 1997
Aetna December 2013 - Present
Aetna International May 2010 - December 2013
Holmes Murphy & Associates May 2002 - March 2010
UnitedHealthcare October 1995 - May 2002
Skills
Employee Benefits, Insurance, Health Insurance, Strategic Planning, New Business Development, Brokers, Underwriting, Management, Strategy, Disability Insurance, Life Insurance, Claim, Healthcare, Operations Management, Sales, Benefits Administration, Property & Casualty..., Process Improvement, Account Management, Business Strategy, Financial Analysis, Managed Care, Health Savings Accounts, Business Development, Leadership, Risk Management, Finance, Vendor Management, Workers Compensation, Team Building, Executive Management, Selling, Training, Salesforce.com, Business Analysis, Sales Management, Business Planning, Cross-functional Team..., Change Management, Mergers & Acquisitions
Education
Southern Methodist University - Cox School of Business
MBA, International Business
UnitedHealthcare Independent Business OwnerQivanaOctober 2014 - Present
UnitedHealth Group May 2009 - Present
United Healthcare 2008 - Present
Skills
Insurance, Project Management, Healthcare, Wellness, Customer Service, Team Building, Strategic Planning, Entrepreneurship, Process Improvement
Education
Southern Connecticut State University
Coventry Health Care of the Carolinas February 2009 - Present
Fairway Medical Center February 2008 - February 2009
UNC Physicians & Associates February 2004 - February 2008
UnitedHealthcare July 1997 - February 2004
VHA Inc. June 1996 - June 1997
Skills
Healthcare, Strategic Planning, Healthcare Management, Healthcare Consulting, Managed Care
Education
University of Houston - Clear Lake 1994 — 1997
Master of Business Administration (MBA)
University of Houston-Clear Lake
Master of Business Administration (MBA), MBA and MHA
University of Houston-Clear Lake
Master of Health Administration (MHA), Health/Health Care Administration/Management
Southeastern Louisiana University 1988 — 1993
Marketing and Management
St. Josephs Academy 1984 — 1988
High School
Transplace March 2012 - Present
Braxton Transportation, LLC May 2010 - March 2012
Raytheon Intelligence and Information Systems June 2009 - May 2010
The Michael Group January 2005 - June 2009
Medical Edge Healthcare Group, P.A. August 2007 - July 2008
Century 21 Judge Fite September 2001 - December 2005
WellPoint September 1998 - September 2001
UnitedHealthcare September 1991 - August 1998
Skills
Management, CRM, Recruiting, Microsoft Office, Microsoft Excel, Customer Service, Training, Process Improvement, Human Resources, Business Development, Sales, Employee Relations, Contract Negotiation, Marketing, Strategic Planning, Negotiation, Talent Acquisition, Talent Management, Onboarding, Team Building, Account Management, Operations Management, Coaching, Salesforce.com, Logistics, Healthcare, Project Management, SaaS, Outlook, Software Documentation
Education
Kaplan University
Business Administration
Southern Illinois University, Carbondale
Bachelors of Science, Social Work
Don Barry October 2013 - Present
LiveOps March 2009 - Present
REAL GOOD DEAL AUTO November 2012 - March 2013
Secure Choices Insurance Agency June 2012 - December 2012
UnitedHealthcare August 2009 - May 2012
Skills
Medicare, Health Insurance, Life Insurance, Leadership, Fixed Annuities, Account Management, HIPAA, Pricing, Long-term Care, Process Improvement, Visio, Finance, Small Business, Strategic Planning, Retirement, Retail, Call Centers, Access, Insurance, Software Documentation, Employee Benefits, Direct Sales, Team Building
Education
Seminole Community College
Computer Technology/Computer Systems Technology
Wor-Wic Community College
Unit Secretary
Optum March 2014 - Present
UnitedHealthcare September 2012 - Present
Unitedhealthcare Community & State September 2010 - September 2012
UnitedHealthGroup September 2003 - September 2010
Gulfstream Aerospace June 1993 - July 2001
Skills
PowerPoint, Administrative..., Marketing, Lotus Notes, Travel Arrangements, Team Building, Healthcare, Outlook, Data Entry, Medicare, Event Planning, Health Insurance, Visio, Healthcare Management, Access, HIPAA, Data Analysis, Insurance, Confidentiality, Medicaid, Microsoft Word, Microsoft Excel, PeopleSoft, Leadership, Employee Benefits, Process Improvement, Provider Relations, Managed Care, Concur, Healthcare Industry, Management
Education
South University
UnitedHealthcare June 2011 - Present
United Healthcare March 2010 - June 2011
WellPoint May 2007 - November 2009
Humana Inc 1999 - 2006
Skills
Vendor Management, Six Sigma, Operational Excellence, SDLC, Requirements Analysis, Project Management, Process Improvement, Business Process..., Software Project..., Visio, IT Strategy, Business Analysis, Business Process, Quality Assurance, SharePoint, PMP, Leadership
Education
University of Phoenix 2007 — 2009
MS, Accounting
Sardar Patel University 1993 — 1996
BE, Computer Science, Electrical Engineering
UnitedHealthcare July 2011 - Present
UnitedHealthcare February 1994 - Present
UnitedHealthcare May 2009 - July 2011
UnitedHealthcare May 2007 - May 2009
UnitedHealthcare March 2006 - May 2007
Oxford HealthCare May 2004 - March 2006
Skills
Health Insurance, Insurance, Health Policy, Medicare, Managed Care, Medicaid, Data Analysis, Claim, Underwriting, Healthcare, SAS, Employee Benefits, Business Analysis, HIPAA, Visio, Medicare Part D, SDLC, Access, Disease Management, Process Improvement, Healthcare Information...
Education
Southern Connecticut State University 1990 — 1993
No Degree Obtained, Business Administration and Management, General
Sears Holdings Corporation July 2014 - Present
Sears Holdings Corporation September 2013 - July 2014
Sears Holdings Corporation June 2013 - September 2013
Sears Holdings Corporation January 2012 - June 2013
Sears Holdings Corporation October 2010 - January 2012
MH Direkt America, Inc. April 2008 - October 2010
UnitedHealthcare August 2004 - March 2008
Skills
Inventory Management, Replenishment, Forecasting, Purchasing, Retail, Customer Service, Budgeting, Team Building, Analysis, Call Centers, Management, CPFR, Budgets, Sales, Leadership, Six Sigma
Education
Southern Illinois University, Carbondale 1998 — 2003
Bachelor of Science, Management
University of Notre Dame - Mendoza College of Business 2008 — 2009
Executive Certificate, Leadership and Management
UnitedHealthcare June 2012 - Present
Bravo / HealthSpring October 2009 - July 2011
American Medical Response October 2007 - July 2009
Lifeguard EMS November 2006 - October 2007
Gander Mountain July 2005 - November 2006
Skills
Excel, Computer Hardware, AS400, MapPoint, Pivot Tables, PowerPoint, Word, Budgeting, Contract Negotiations, Strategic Planning, Salesforce.com, Visio, Adobe Creative Suite, Operations Management, Quest Diagnostics, Geo Access, Vlookup, Contract Modeling, Financial Modeling, Contract Management, Project Management, Contract Negotiation
Education
Southeastern Oklahoma State University 2000 — 2005
Bachelor, Marketing
Keesler Technical USAF
Grayson County College
Associates, Accounting. Management, Teaching certification
Century Interactive November 2009 - Present
UnitedHealthcare June 2009 - November 2009
JPMorgan Chase June 2008 - May 2009
Southern Methodist University August 2006 - May 2008
Southern Methodist University October 2006 - September 2007
Skills
SQL, HTML, C++, Unix, ColdFusion, jQuery, PL/SQL, XML, JavaScript, CSS, PHP, Microsoft Office, Dataflex, Excel, AJAX, T-SQL, IIS, Web Development, Web Design, XHTML, Databases, Web Services, UML, Windows, Microsoft SQL Server, Microsoft Excel, Asterisk, Networking, Hyper-V, Twilio, SQL Server Management..., VMware, Audacity, Adobe Creative Suite, MySQL, Web Applications, Google Adwords, Database Administration, Cloud Computing, Java
Education
Southern Methodist University 2005 — 2009
BS, Economics with Systems Analysis
Waxahachie High School 2001 — 2005
Towers Watson June 2015 - Present
Blue Cross and Blue Shield of Minnesota April 2014 - Present
UnitedHealthcare July 2012 - November 2013
SUPERVALU September 2010 - August 2012
UBS May 2008 - August 2008
Microsoft August 2007 - May 2008
Wachovia Securities May 2007 - August 2007
Education
University of Minnesota - Carlson School of Management 2006 — 2010
BS, Finance, General
University of Minnesota-Twin Cities 2006 — 2010
Bachelor's degree
Singapore Management University 2008 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Molina Healthcare Inc. May 2010 - Present
Molina Healthcare of Washington June 2006 - May 2010
UnitedHealthcare December 2005 - June 2006
Skills
Managed Care, Medicare, Healthcare Management, Healthcare, PPO, Databases
Education
Shoreline Community College 1984 — 1987
Health Care Service Corporation January 2006 - Present
Guardian Life Insurance August 1999 - June 2005
HIP Health Plan November 1997 - August 1999
UnitedHealthcare June 1991 - November 1997
Skills
Direct Marketing, Marketing Strategy, Integrated Marketing, Marketing Communications, Project Management, Organization, Marketing Budget..., Medicare, Medicare Part D, Medicare Advantage, Medicare Prescription...
Education
Southern Illinois University, Carbondale 1986 — 1991
Bachelor's degree, Marketing
UnitedHealthcare May 1999 - Present
Skills
Program Management, SDLC, Project Portfolio..., Cross-functional Team...
Education
Simmons College 1980 — 1984
United Healthcare May 2012 - Present
UnitedHealthcare Community Plan of Florida April 2011 - May 2012
UnitedHealthcare August 2010 - May 2011
OptumHealth New Mexico March 2009 - August 2010
Joint Commission Recources, Inc. August 2007 - March 2009
ValueOptions April 2005 - April 2007
Skills
Managed Care, Healthcare, Process Improvement, Health Insurance, Medicaid, Leadership, HIPAA, Healthcare Management, Nursing, Utilization Management, Hospitals, Healthcare Information..., Disease Management, Quality Improvement, EMR
Education
Skidmore College
BSN, Nursing Practice
Seton Hall University
MSN, Primary Healthcare of the Aged
LexisNexis June 2014 - Present
Newpage Corp April 2003 - June 2014
United Healthcare May 2001 - April 2003
UnitedHealthcare October 2000 - May 2001
Metropolitan Title Agency July 1999 - July 2000
Ohio Clear Title Agency June 1998 - July 1999
Skills
Analysis, Process Improvement, SAP, Six Sigma, Cross-functional Team..., B2B, JD Edwards, Microsoft Office, Salesforce.com, Data Analysis, Account Management, Subject Matter Experts, Mentoring, Pricing, Lean Manufacturing, Logistics, Sales, Purchasing, Customer Service, Coaching, Team Building, Marketing, Paper Industry
Education
Sinclair Community College 1991 — 2003
Communication & Culinary Arts
fairmont high school
UnitedHealthcare February 2012 - Present
United Healthcare July 2008 - February 2012
EPB 2006 - 2008
Skills
Accounting, Internal Audit, Financial Analysis, Microsoft Excel, Management, Strategic Planning, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Project Management, Financial Modeling, Team Building, Internal Controls, Strategic Financial..., Customer Service
Education
Southern Adventist University 2009 — 2011
Master's degree, Finance and Financial Management Services
The University of Tennessee at Chattanooga 1996 — 2000
Accounting and Finance
UnitedHealthcare November 2013 - Present
UnitedHealthcare February 2010 - November 2013
OptumHealth June 2008 - March 2010
OptumHealth January 2008 - May 2008
Twice the Gift October 2007 - January 2008
ShopNBC July 2000 - May 2007
Empi December 1996 - July 2000
Skills
Training, Project Management, Program Management, Coaching, Quality Assurance, Operations Management, Transition Management, Integration, Call Centers, Customer Service, Sales, Analysis, Process Improvement, SharePoint, Management, Manage Client..., Customer Experience, Cross-functional Team..., CRM, Team Building, Strategic Planning, Healthcare
Education
South Dakota State University 1978 — 1982
Bachelor of Science (BS), Consumer Services and Advocacy
UnitedHealthcare October 2005 - Present
Guardian Life Insurance August 2000 - October 2005
Knights Of Columbus February 1997 - July 2000
Education
Shippensburg University of Pennsylvania 1991 — 1995
United Healthcare 2008 - Present
UnitedHealthcare 2008 - Present
UnitedHealthGroup 2007 - Present
UnitedHealth Group March 2006 - Present
Skills
Medicare, Medicaid, Process Improvement, Network Development, Provider Relations, Vendor Management, Business Process..., Account Management, Workforce Management, Insurance, Healthcare, Healthcare Industry, HMO, Data Analysis, Employee Benefits, Cross-functional Team..., Health Insurance, Call Centers, Managed Care
Education
Southern Illinois University, Edwardsville
The Boeing Company October 2010 - Present
Mercer May 2004 - September 2010
Group Health Cooperative May 2003 - April 2004
UnitedHealthcare May 2002 - May 2003
Group Health Incorporated June 1999 - May 2002
Education
Seattle University 2005 — 2009
Masters, Business Administration
Yeshiva University 1996 — 1999
BA, Mathematics
Accredo Hemophilia Health Services - an Express Scripts company 2011 - Present
Endo Pharmaceuticals/Altan Pharmaceuticals 2003 - 2011
Coventry Health Care 1998 - 2000
UnitedHealthcare 1991 - 1995
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Managed Care, Sales Effectiveness, Account Management, Cardiology, Urology, Endocrinology, Oncology, Hospital Sales, Rheumatology, Sales Management, Sales, Neurology, Product Launch, Dermatology, Diabetes, Gastroenterology, Healthcare, Sales Force Development, Pharmacy Benefit...
Education
University of Missouri-Saint Louis 1983 — 1985
BSBA, Finance/Accounting
Southeast Missouri State University 1980 — 1983
OptumInsight November 2011 - Present
UnitedHealthcare 2010 - Present
Ingenix (a division of UnitedHealth Group) 2006 - Present
UnitedHealth Group 2007 - November 2011
general electric 1999 - 2001
Education
Siena College 1982 — 1986
UnitedHealthcare November 2010 - Present
Health Net January 2009 - December 2010
Health Net January 2008 - December 2008
Health Net March 2005 - January 2008
Horizon Blue Cross Blue Shield of New Jersey July 1992 - March 2005
Skills
Account Management, Health Insurance, Managed Care, Medicare, Insurance, Sales, HMO, Health Savings Accounts, Employee Benefits, PPO, Brokers, Underwriting
Education
Seton Hall University
Bachelor of Science, Business Management
Golden Rule Insurance director E-buisnessGolden Rule a UnitedHealthcare company2008 - Present
Golden Rule Insurance (a United Healthcare company) 2007 - Present
UnitedHealthcare 2007 - Present
Golden Rule Insurance (A UnitedHealthcare Company) 2007 - Present
none January 2003 - July 2007
Liberty Mutual 1993 - 1999
Education
Seneca College of Applied Arts and Technology 1976 — 1979
Seneca College of Applied Arts and Technology 1976 — 1979
IT
UnitedHealthcare 2004 - Present
Education
Seton Hall University School of Law 1987 — 1989
TEKsystems March 2015 - July 2015
Verisk Health April 2014 - November 2014
HighPoint Solutions August 2013 - November 2013
NTT DATA February 2012 - August 2013
Amerigroup August 2007 - January 2012
UnitedHealthcare 2005 - 2006
UnitedHealth Group and MEDCO 2003 - 2004
Prudential Financial 2000 - September 2003
HealthSouth 1999 - 2000
Horizon BCBS 1982 - 1996
Skills
Requirements Gathering, Business Analysis, Business Requirements, SDLC, Software Documentation, Analysis, Training, Business Process, Systems Analysis, User Acceptance Testing, Project Management, Access, Vendor Management, Agile Methodologies, Testing, Business Process..., HIPAA, Healthcare, Healthcare Information..., Visio, Medicare, Requirements Analysis, Waterfall, Healthcare IT, Facets, Insurance, SharePoint, Data Analysis, Medicaid, Health Insurance, Documentation, Compliance, Software Implementation, NASCO, ETL, ICD-10, SQL, Use Case, Healthcare consulting, HealthRules, Tirzetto Medicare..., Healthcare Reform, User stories, BluePrint, RRC, Insurance Claims, Medicare Advantage, Medical Background, Medical Biling, Agile & Waterfall...
Education
Seton Hall University
UnitedHealth Group August 2010 - Present
UnitedHealthcare September 2003 - August 2010
Hartford Life February 2001 - July 2003
Skills
Insurance, Underwriting, Health Insurance, Financial Analysis, Financial Modeling, Financial Reporting, Process Improvement, Employee Benefits, Health Savings Accounts, Mutual Funds, Health Care Reform, Managed Care, Risk Management, Brokers, 401k, Medicare, CRM, Disability Insurance, Relationship Management, Series 7, Claim, Analysis, Health Policy, New Business Development, Healthcare Consulting, Pricing, Healthcare, Strategic Planning, Team Building, Competitive Analysis, Finance, Strategy, Leadership, Health Economics, Business Development, Training
Education
Siena College 1995 — 1998
Bachelor's Degree, Finance
UnitedHealthcare December 2012 - Present
Monmouth Dermatology April 2011 - November 2012
Skills
Nurse Practitioners, Healthcare, Nursing Education, Nursing, Disease Management, Hospitals, Healthcare Management, BLS, Treatment, Patient Safety, Medical/Surgical, Medical Education
Education
Seton Hall University 1992 — 1995
MSN, Adult Primary Care
UnitedHealthcare March 2008 - Present
Dental Network of American August 2006 - February 2008
Aetna 2004 - 2006
Celtic Insurance Company 1995 - 2002
Skills
Health Insurance, Health Savings Accounts, Insurance, Disability Insurance, Medicare, Managed Care, Employee Benefits, Healthcare, Claim, HIPAA
Education
Southern Illinois University, Carbondale 1985 — 1990
BS, Management
Southern Illinois University, Carbondale 1985 — 1990
BS, Marketing
UnitedHealthcare March 2009 - Present
MinuteClinic October 2008 - March 2009
Inova Health System July 2005 - September 2008
St. Elizabeth Nursing and Rehab Center March 2001 - September 2004
St. Agnes hospital 1999 - January 2003
St. Agnes hospital January 1999 - June 2002
St. Agnes hospital January 1996 - December 1998
Skills
Hospitals, Nurse Practitioners, Healthcare, Health Education, Patient Education, Medicine, Microsoft Office, EMR, Medicare, Nursing, Patient Safety, Family Medicine, Health Promotion, ACLS, BLS, Clinical Research, Nursing Education
Education
Thomas Edison State College 2013 — 2014
Master of Education (M.Ed.), Nursing Education
Marymount University
Master of Science (MS), Family Practice Nurse/Nursing
Southern Adventist University
DNP, Lifestyle medicine
Stevenson University
Bachelor of Science (BS), Registered Nursing/Registered Nurse
UnitedHealthcare Training SupervisorUnitedHealthcare2006 - 2007
Skills
Captivate
Education
Southern New Hampshire University
MS, Business Education
UnitedHealthcare
Education
Seton Hill University
BA, Accounting/IT
University of Central Florida - College of Business Administration
MBA, Concentration in Accounting
Milano Worldwide Corp August 2009 - Present
Rodriguez Rosales & Assoc February 2005 - January 2009
Skysoft Inc March 2002 - April 2004
Optio Software, Inc December 2000 - January 2002
UnitedHealthcare September 1997 - August 2000
NCG Medical Systems Inc February 1993 - February 1997
Education
Proxalt 2011 — 2011
PMP, Project Management Professional
Boca Raton Community 2009 — 2009
Web Design, Web Design, Dreamweaver
Skillsoft
Interpersonal Communication
Seminole Community College 1993 — 1993
C++
PSI University 1982 — 1986
B.S., Computer Science
UnitedHealthcare 2002 - Present
PacifiCare 1997 - 2002
Medical Group Management Assn-Center for Research 1991 - 1997
Chicago HMO 1985 - 1991
March of Dimes-Chicago 1983 - 1985
Education
University of Illinois at Chicago 1988 — 1990
MPH, Focus on health systems/process
Southern Illinois University, Carbondale 1978 — 1982
BSW, Social Work
Emerson Reid and Company / My Benefit Advisor May 1999 - Present
UnitedHealthcare September 1990 - May 1999
Skills
Employee Benefits, Ancillary Benefits, Healthcare Reform, Voluntary Benefits, Healthcare Benefits
Education
Seton Hall University 1985 — 1989
Bachelor's degree, Finance and Financial Management Services
Queen of Peace High School 1981 — 1985
High School
UnitedHealthcare September 2015 - Present
UnitedHealthcare February 2011 - September 2015
Health Net January 1996 - January 2011
Monmouth Medical Center December 1983 - January 1996
Skills
Medicaid, Medicare, Healthcare Management, Inpatient, Utilization Management, Managed Care
Education
Seton Hall University
Bachelor of Science, Nursing
Quest Diagnostics August 2014 - Present
Inhospital Physicians Corp. January 2014 - April 2014
Physiotherapy Associates April 2013 - November 2013
AmSurg January 2010 - August 2012
Assurant Employee Benefits 2006 - 2009
American Specialty Health 2005 - 2006
UnitedHealthcare 2003 - 2005
The Hartford 2000 - 2003
Skills
Insurance, Health Insurance, Employee Benefits, Business Development, Managed Care, Healthcare, Account Management, Strategic Planning, Customer Service, Team Building, Marketing, Budgets, Sales Process, Marketing Strategy, CRM, Sales Management, Process Improvement, Sales, Sales Operations, Management, New Business Development
Education
Shippensburg University of Pennsylvania 1995 — 2000
BA, History
UnitedHealthcare October 2010 - Present
Health Net 2000 - 2010
US Navy July 1992 - July 1996
Skills
Health Insurance, Insurance, Managed Care, Process Improvement, Vendor Management, Healthcare, Data Analysis, Software Documentation, Training, Customer Service, Strategic Planning, Claim, Team Building
Education
Southern Connecticut State University 1990 — 1991
Business
Seymour High School 1988 — 1990
Keenan and Associates ManagerAETNA, IncJanuary 1999 - April 2010
Aetna 1999 - 2010
United Health Care January 1996 - October 1999
UnitedHealthcare January 1996 - April 1999
JALEM, Inc January 1990 - January 1996
Skills
Accounting, Accounts Payable, Accounts Receivable, Customer Service, Employee Benefits, Health Insurance, Finance, Human Resources, Insurance, Leadership, Management, Marketing, Process Improvement, Time Management, Project Management, Account Management, Strategic Planning, Team Building
Education
Skyline College
Associate of Arts degree
Bare Expressions Owner OperatorBare ExpressionsJune 2001 - Present
UnitedHealthcare October 2000 - Present
Education
Sinclair Community College 1992 — 1994
James River Insurance Company May 2014 - Present
ACE Group 2011 - May 2014
Liberty Mutual Insurance / Wausau Insurance Companies April 2003 - December 2010
Liberty Mutual Insurance / Wausau Insurance Companies January 2001 - April 2003
UnitedHealthcare October 1999 - August 2000
Consumer Credit Counseling Service 1996 - October 1999
Consumer Credit Counseling Service 1996 - 1996
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Liability, Claim, Commercial Lines, Workers Compensation, Insurance, Brokers, Casualty, General Insurance, Professional Liability, Reinsurance, Risk Management, Umbrella Insurance
Education
Southeastern Louisiana University
BA, Management
American Cancer Society's HopeClub June 2007 - Present
UnitedHealthcare January 1980 - October 2002
Education
Schenectady County Community College 1976 — 1978
Social Psychology
UnitedHealth Group December 2014 - Present
UnitedHealthcare May 2013 - December 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - May 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2010 - February 2012
Skills
Insurance, Underwriting, Management, Access, Analysis, Risk Management, Business Analysis, Financial Analysis, Team Building
Education
Southern Methodist University 2005 — 2010
Bachelor of Science (B.S.), Mathematics
Southern Methodist University - Cox School of Business 2005 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
UnitedHealthcare September 2012 - Present
Russell Sigler, Inc. June 2011 - March 2012
All About People January 2010 - April 2011
Skills
Operational Excellence, HVAC, Pricing, Inventory Management, Process Improvement, Customer Service, Customer Satisfaction, New Business Development
Education
Southeast Community College 1984 — 1986
Associate of Applied Science, Word Processing
Lincoln Northeast High School 1977 — 1980
General Studies
UnitedHealth Group July 2014 - Present
UnitedHealthcare September 2012 - Present
Maxim Healthcare January 2010 - October 2012
SECU November 2006 - June 2010
Skills
Insurance, Financial Analysis, Employee Benefits, Health Insurance, Sales, Call Center, Healthcare, Banking, Microsoft Excel, Customer Service, Customer Satisfaction, Team Building, Leadership, Strategic Planning, Business Development, Public Speaking, Access, Account Management, Training
Education
Sojourner-Douglass College 2010 — 2012
BS
Optum Care Delivery and Management/UnitedHealth Group June 2013 - Present
Independant January 1997 - Present
UnitedHealthcare August 1996 - Present
OptumHealth 1998 - June 2013
Skills
Healthcare, Clinical Research, Management, Managed Care, Disease Management, Medicare, Medicaid, Utilization Management, Nursing, Long-term Care, Home Care, Quality Improvement
Education
University of South Florida 1992 — 1996
MS, Gerontological Nursing
Simon Fraser University
Bachelor's degree, English and Biology
Halifax Infirmary School of Nursing 1979 — 1981
Diploma, Nursing
Veterans Administration Hospital August 2013 - Present
Southern Connecticut State University September 2009 - Present
UnitedHealthcare November 2012 - July 2013
Yale New Haven Hospital March 2011 - July 2012
Connecticut Hospice September 2006 - February 2011
MetLife February 1998 - August 2006
Skills
MSN, RN, Certified case..., Hospice, Certified Case Manager, Palliative Care, Patient Education, Health Education, Home Care, Community Health, Long-term Care, Patient Advocacy, Community Outreach, Clinical Supervision, Acute Care
Education
Southern Connecticut State University 2004 — 2009
MSN, Nursing education
The University of Connecticut 1972 — 1976
BSN, Nursing
UnitedHealthcare June 1997 - Present
DePaul October 1987 - March 1997
Southeast Missouri Hospital October 1982 - October 1987
Education
Southeast Missouri State University 1983 — 1986
REGISTERED NURSE, Registered Nursing/Registered Nurse
UnitedHealthcare 2001 - Present
Skills
Health Insurance, Claim, Process Improvement, Program Management, Healthcare, Leadership, Training, Team Building, Project Management, Customer Service, Business Analysis, Business Process..., HIPAA, Managed Care
Education
Seton Hall University 1988 — 1996
Masters of Public Admininstration, Healthcare Management
UnitedHealthcare April 2010 - Present
Milford Mustangs January 2014 - Present
Anne Marie House March 2010 - December 2012
Blue Cross Blue Shield of Massachusetts June 2008 - April 2010
Skills
Insurance, Health Insurance, Employee Benefits, Managed Care, coordination of benefits, Coordination of Benefits, Team Building, Strategic Planning, Customer Service, Access, Outlook, Analysis, Data Analysis, Disability Insurance, Customer Satisfaction, Process Improvement, Medicare, Management, Healthcare, Long-term Care, Benefits Administration, Vendor Management, Call Centers
Education
Southern New Hampshire University 2014 — 2016
Master of Education (M.Ed.), in progress
University of Pittsburgh 2000 — 2004
BA, English and Political Science
Carpenters Joint Training Fund of St. Louis February 1999 - Present
UnitedHealthcare June 1995 - August 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Office Management, Outlook, Construction, QuickBooks, PowerPoint, Budgets
Education
Southeast Missouri State University 1991 — 2005
Bachelor of Science (B.S.), Human Enviornmental Studies
Bismarck High School 1988 — 1991
GoHealth August 2012 - Present
TTC Marketing Solutions January 2011 - August 2012
Americall/United Healthcare January 2010 - March 2011
UnitedHealthcare July 2010 - January 2011
Calumet Harley Davidson & Buell September 2009 - December 2009
UPS July 2003 - June 2009
UPS August 2000 - July 2003
Skills
Microsoft Office, Communication Skills, Telemarketing, Telephone Reception, Team-oriented, Insurance, Customer Experience, Call Centers, Life Insurance
Education
South Suburban College 2002 — 2005
Associate of Arts and Sciences (A.A.S.)
UnitedHealthcare January 2013 - Present
Employer Direct Healthcare February 2012 - January 2013
Towers Watson July 2010 - February 2012
Towers Watson March 2001 - July 2010
Towers Perrin April 2004 - January 2010
Synhrgy HR Technologies October 1999 - March 2001
Towers Perrin July 1998 - September 1999
HealthPlan Management Services June 1993 - July 1998
Principal Health Care April 1990 - June 1993
Blue Cross Blue Shield of National Capital Area March 1988 - March 1990
Skills
Strategic Planning, Healthcare Information..., Process Improvement, Hospitals, Operations Management, Healthcare Management, Change Management, Mergers, Medical Devices, Executive Management, Budgets, Product Development, Account Management, Health Insurance
Education
Southern Methodist University 1985 — 1987
Bachelor of Science (B.S.), Economics
The University of Texas at Austin 1982 — 1984
CIGNA Healthcare 2003 - 2012
UnitedHealthcare June 2001 - April 2002
Sprint Nextel November 1999 - June 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, PowerPoint, QuickBooks
Education
South Suburban College 1999 — 2001
John F Kennedy HighSchool 1986 — 1990
Diploma, Education
UnitedHealthcare March 2008 - July 2010
Target March 2007 - March 2008
Skills
Customer Service, Customer Service..., Mentoring New Hires
Education
Shepherd University 2011 — 2013
RBA, Psychology
UnitedHealthcare June 2011 - Present
Aon Hewitt August 2004 - May 2011
Skills
Health Insurance, Managed Care, Insurance, Health Savings Accounts, Medicare, Employee Benefits, Brokers, Disability Insurance, Account Management, Underwriting, Claim, Life Insurance, Sales, HMO, Salesforce.com, Medicaid, Provider Relations, Healthcare, Selling, Medicare Part D
Education
Orlando College
Bachelor's degree, Business/Marketing
Seminole Community College
Associate of Science (AS)
UnitedHealthcare April 2012 - November 2013
UnitedHealth Group November 2005 - April 2012
UnitedHealthcare September 1999 - November 2005
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 1992 - September 1999
Skills
Leadership, Marketing, Coordinating Events, Written & Verbal..., Driving Sales..., Strategy, Sales, Communication Skills, Computer Proficiency, Sales Presentations, SME Healthcare/Medciare..., Strategic Planning, CRM, Customer Service, Program Management, Sales Operations, Public Speaking, Cross-functional Team..., Management, Team Building
Education
University of Missouri-Saint Louis 1989 — 1991
Business Administration and Marketing
Southern Illinois University, Edwardsville 1979 — 1981
Liberal Arts and Sciences, General Studies and Humanities, 3.0
Hazelwood West Highschool 1975 — 1978
Highscholl Diploma, Business Administration and Management, General, 2.8