UnitedHealthcare Company
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealthcare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealthcare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
UnitedHealthcare Salaries. You can even request information on how much does UnitedHealthcare pay if you want to. Learn about salaries, pros and cons of working for UnitedHealthcare directly from the past employees.
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7,303 UnitedHealthcare employees in database. Find out everything there's to know about UnitedHealthcare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealthcare Employees
Dignity Health August 2015 - Present
Behavioral Health Information Network of Arizona June 2015 - July 2015
Altruista Health November 2014 - April 2015
Monarch Healthcare IT Solutions January 2013 - November 2014
Aetna 2013 - September 2014
UnitedHealthcare August 2012 - December 2012
UnitedHealthcare June 2011 - August 2012
United Health Care June 2009 - June 2011
Blue Cross Blue Shield of Arizona September 2006 - October 2007
Blue Cross Blue Shield Of Arizona January 2004 - September 2006
Skills
Medicaid, Project Management, HIPAA, Healthcare, Vendor Management, ICD-10, PMP, Requirements Analysis, Healthcare Industry, Business Analysis, Managed Care, Process Improvement, SDLC, Software Project..., Agile Methodologies, Healthcare Consulting, Healthcare Information..., Software Documentation, Leadership, Claims Management, Medical Terminology, Prior Authorization, Disease Management, Portals, EMR, EDI ANSI X12, Resource Management, Visio, Program Management, Medicare, EHR, Consulting, Business Requirements, Strategic Planning, Strategy, Cross-functional Team..., SharePoint, Health Insurance, Project Portfolio..., Change Management, IT Strategy, Software Development, Integration, Testing, User Acceptance Testing, HIE, HL7, ADT, CDA, CCDA
Education
University of Phoenix 1994 — 1997
Bachelors of Science, Business Information Systems
VIVA Health April 2015 - Present
Viva Health April 2015 - Present
VIVA Health March 2009 - March 2015
UnitedHealthcare May 2000 - March 2009
Skills
Account Management, Life & Health Insurance..., Health Insurance, Customer Satisfaction, Time Management, CRM, Management, Strategy, Insurance, Microsoft Excel, Strategic Planning, Event Management, Customer Retention, Customer Service, Team Building, Medicare, Process Improvement, Employee Benefits
Education
University of Phoenix 2011 — 2015
Bachelor of Business, Businessl Management
UnitedHealthcare November 2011 - Present
Harris County Hospital District February 2009 - October 2009
Gexa Energy August 2006 - February 2009
FBC Women's Center February 2006 - August 2006
Arbitron Ratings January 2005 - November 2005
TXU Energy January 2004 - October 2004
CompUSA April 2002 - January 2004
Skills
Lotus Notes, Databases, Interviews, Process Improvement, Customer Service, Call Centers, Data Entry, Quality Assurance, Access, Software Documentation, Training, Process Scheduler, Customer Satisfaction, Employee Benefits, Invoicing, Contract Negotiation
Education
High school equivalency 2004 — 2004
Associates degree, Business Administration
University of Phoenix
Associate's degree, Business Administration and Management, General
Dental Associates January 2015 - Present
Dental Associates October 2013 - January 2015
UnitedHealthcare August 2012 - October 2013
United Healthcare Specialty Benefits October 2009 - August 2012
United Healthcare Specialty Benefits September 2007 - October 2009
Meridian Resource 2005 - 2007
AIM Healthcare 2005 - 2005
Orthologic 2002 - 2004
Southern Desert Pharmacy 2000 - 2002
Skills
Insurance, Customer Service, Employee Benefits, Disability Insurance, Brokers, Health Insurance, Account Management, Critical Illness, Healthcare, Dental Insurance, Life Insurance, Vision Insurance, Sales, Group Insurance, Dentistry, Self-funded, Health Savings Accounts, Managed Care, Group Medical, HMO, Health Care Reform, COBRA, Long-term Care, PPO, Health Policy, Flexible Spending..., Provider Relations, Term Life Insurance, HIPAA, Benefits Administration, Open Enrollment
Education
University of Phoenix 2004 — 2007
Bachelor of Science (BS), Healthcare Administration
UnitedHealthcare May 2008 - Present
Education
University of Phoenix-Central Florida Campus 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
LG&E & KU March 2013 - Present
Tafel Motors - Mercedes-Benz March 2012 - November 2012
Humana August 2011 - January 2012
UnitedHealthcare June 2010 - March 2011
Spectrum Athletic Clubs October 2009 - August 2010
Washington Mutual September 2007 - August 2008
Sears Holdings Corporation August 2003 - September 2007
Sears Holdings Corporation January 1998 - August 2003
Skills
Team Building, Performance Management, Recruiting, Customer Satisfaction, Project Planning, Customer Service, Management, Human Resources, Team Management, Program Management, Process Improvement, Call Centers, Software Documentation, Strategic Planning, Coaching, Leadership Development, Leadership, Microsoft Word, Organizational..., Change Management, Training, Project Management, Six Sigma, Analysis, Quality Assurance, Employee Training, Interviews, Lead Generation, Time Management, Business Intelligence, Team Leadership, Employee Relations, Sales, Policy, Budgets, Operations Management, CRM, Access, Vendor Management, Cross-functional Team..., Data Analysis, Account Management, Business Process..., Forecasting, Strategy, Process Scheduler, Business Analysis, Inventory Management, Risk Management
Education
University of Phoenix 2007 — 2010
UnitedHealth Group March 2008 - Present
UnitedHealthcare January 2007 - March 2008
PacifiCare Health Systems January 2000 - December 2006
PacifiCare Health Systems January 1994 - January 2000
Skills
Six Sigma Green Belt, Agile Methodologies, Project Management, Oracle E-Business Suite, Financial Reporting, Financial Analysis, Cross-functional Team..., Process Improvement, Analysis, Vendor Management, Business Analysis, Business Intelligence, Healthcare Information...
Education
University of Phoenix-Southern California Campus
Business Administration
UnitedHealthcare November 2010 - Present
Ovations November 2010 - July 2013
Skills
Health Insurance, Insurance, Managed Care, Medicare, Claim, Employee Benefits, Account Management, Process Improvement, Marketing, Business Analysis, Cross-functional Team..., Leadership, Marketing Strategy, Sales Management, Strategic Planning, Customer Service, Vendor Management, Direct Marketing, Sales, Long-term Care
Education
University of Phoenix 2007 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.9
University of Phoenix 2007 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
UnitedHealth Group November 2014 - April 2015
Security National Mortgage May 2012 - September 2013
WellCare May 2011 - April 2012
UnitedHealthcare September 2010 - April 2011
UnitedHealthcare July 2006 - September 2010
Skills
Fast learner that..., Training, Auditing, Claim, Claim Investigation, Research, Insurance, Process Improvement, Customer Service, Microsoft Excel, Health Insurance, Analysis, Medicare, Credit, Financial Analysis, Leadership, Microsoft Office
Education
University of Phoenix 2015 — 2016
Master of Arts in Education (MAED/AET), Adult Education and Training, 4.00
University of South Florida 2013 — 2014
Bachelor of Arts (BA), Economics
Saint Petersburg College 2013 — 2013
Certificate, Lean Six-Sigma Green Belt
Saint Peterburg Junior College 1989 — 1993
Associate of Arts (AA), General Education
Family Health and Freedom 2010 - Present
Ameriplan 2010 - Present
UnitedHealthcare June 2011 - 2012
BNY Mellon March 2004 - June 2007
Skills
Healthcare Consulting, Microsoft Office, 10 Key, Wellness, Home Based Business, Network Marketing, Customer Service, Small Business, Team Building, Entrepreneurship, Personal Development
Education
University of Phoenix
Counseling Psychology
CVS Health June 2015 - Present
CVS Caremark Corporation October 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2013 - October 2013
Blue Cross Blue Shield of Minnesota June 2011 - July 2013
Blue Cross Blue Shield of Minnesota June 2008 - January 2013
Capitas Financial October 2007 - March 2008
UnitedHealthcare January 2004 - September 2007
Skills
Cross-functional Team..., Leadership, Highly detail oriented, Health Insurance, Insurance, Motivated self-starter, Team-oriented, Microsoft Office, Adaptable to Changes, Sales, Innovativeness, Process Improvement, Project Management, Call Centers, Reporting & Analysis, Management, Employee Benefits, Analytics, Sales Management, Development Of Employees, Health Savings Accounts, Prescription Drugs, Strategic Planning, Customer Service, Communication, Team Building
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
South high
Emory Healthcare May 2015 - Present
Senior Bridge May 2013 - July 2014
Ameriplan February 2013 - December 2013
UnitedHealthcare November 2011 - May 2012
UnitedHealth Group 2011 - 2012
Henry Medical Center Foundation February 2011 - October 2011
Henry Medical Center February 2011 - October 2011
WellStar Health System February 2010 - November 2010
Mobile Infirmary March 2008 - October 2009
Providence Hospital August 2007 - May 2008
Skills
Critical Thinking, Critical Care, Telephonic Triage..., Oncology Nursing, medical surgical, IV Therapy, Communication Skills, Crisis Counselling, Cardiac Monitoring, Diabetes Care, Wound Care, alternative therapy, Autoimmune Diseases, Nephrology, COPD, Asthma, Hypertension, Medical Terminology, Health Education, Medical/Surgical, Team Building, Health Coach, Entrepreneurship, Motivational..., Personal Development, Health Insurance, Case Managment, IV, Healthcare, Time Management, Healthcare Management, Teaching, Wellness, Coaching, Social Media Marketing, Customer Service, Direct Sales, team, Team Leadership, Team-oriented, Leadership Development, Sales Prospecting, Wellness Coaching, Small Business, Presentation Coaching, Business Coaching, Online Marketing, Online Advertising, Psychotherapy, Hospitals
Education
Lakewood College 2012 — 2014
Paralegal/Mediator, Law, 3.9
University of Phoenix 2007 — 2009
MSN/Healthcare Administration, Nursing Administration
University of South Alabama 2002 — 2004
Bachelor's degree, Registered Nursing/Registered Nurse, 3.2
T-Insurance Services September 1998 - Present
Sierra Health Services June 1987 - September 1998
UnitedHealthcare 1986 - 1998
Skills
Small Business, Direct Sales, Employee Benefits, Life Insurance, Health Insurance, Customer Service, Insurance, Disability Insurance, Term Life Insurance
Education
University of Phoenix 1998 — 1998
Business, Business, 3.9
InterCall October 2010 - Present
UnitedHealthcare February 2009 - August 2010
ChildHelp, Inc. September 2007 - December 2008
Tahoe Pacific Hospitals September 2006 - August 2007
Skills
Access, Clerical Skills, Computer Proficiency, Computers, Computer Science, Customer Service, Contract Management, Employee Benefits, Health Insurance, HRIS, Human Resources, Microsoft Office, Interviews, Outlook, Payroll, Program Management, Recruiting, System Administration, Software Documentation, Strategic Planning, Time Management, Web Content, Web Design, Web Development, Website Building, Website Creation, Website Development, Vendor Management, Analysis
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Information Technology: Software Engineering, 3.95
University of Phoenix 2011 — 2013
Associate, Web Development, 3.94
Lakeshore Technical CollegeParalegal 2003 — 2005
ASSOCIATE, APPLIED SCIENCE, 3.79
UnitedHealthcare May 2010 - November 2012
Amtrak November 2005 - November 2009
New York City Police Department March 1983 - November 2005
Education
University of Phoenix
UnitedHealthcare December 1997 - Present
Skills
Project Management, Issue Resolution, Customer Advocacy, Project Management Tools, Vendor Management, Health Insurance, Insurance, Process Improvement, Business Analysis, Cross-functional Team..., Healthcare, Medicare, Visio, HIPAA, Medicaid, Leadership
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
State of Arizona November 2014 - Present
Health Choice April 2014 - November 2014
TriWest Healthcare Alliance 2011 - 2013
Phoenix Health Plan October 2008 - April 2010
UnitedHealthcare October 2002 - October 2008
Skills
Healthcare Management, HIPAA, Claim, Health Insurance, Medicare, Medicaid, Managed Care, Insurance, Medical Terminology, Employee Benefits, Healthcare, Data Entry, Provider Relations, Process Improvement, ICD-9, Medical Billing, Access, CPT, Outlook, Healthcare Information..., Claims Resolution, HMO, PPO
Education
University of Phoenix 2012 — 2014
Bachelors of Science, Health Care Administration and Management, Health/Health Care Administration/Management
Ventura College 1993 — 1996
General Studies
UnitedHealth Group July 2015 - Present
UnitedHealthcare February 2013 - July 2015
Arizona Public Service (APS) July 2011 - February 2013
USAA August 2007 - July 2011
Verizon Wireless September 2003 - January 2007
United States Marine Corps February 1998 - February 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, PeopleSoft, IEX, Blue Pumpkin, Verint, Forecasting, Master Scheduling, Data Analysis, Nortel, Six Sigma Yellow Belt, Six Sigma Green Belt, CCM, SharePoint, Process Improvement, Troubleshooting, Leadership, Workforce Management
Education
University of Phoenix 2011 — 2013
Master's degree, Information Technology
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Information Technology
WellPoint October 2014 - Present
Cigna-HealthSpring July 2014 - October 2014
Amerigroup Corporation August 2007 - June 2014
UnitedHealthcare 2005 - 2006
PacifiCare Health Systems July 2001 - May 2005
Skills
HIPAA, Provider Relations, Medicare, Network Development, Healthcare Industry, HMO, Health Insurance, Medicaid, Healthcare, Managed Care, Physician Relations, Provider Network..., Medicaid Managed Care, Insurance, Quality Improvement, Provider Education, Healthcare Reimbursement, Healthcare Information..., Healthcare Management
Education
University of Phoenix 2010 — 2013
Bachelor's, Healthcare Administration
UnitedHealthcare November 2012 - Present
Skills
Insurance, Call Centers, Analysis, Management, Forecasting, Process Improvement, Access, Business Analysis, Business Process..., Vendor Management, Business Process, Data Analysis, Risk Management, Project Management, Customer Service, Banking, Leadership, Microsoft Excel, Training
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Accounting
United Healthcare December 2014 - Present
UnitedHealthcare July 2013 - December 2014
UnitedHealthcare July 2012 - July 2013
UnitedHealthcare November 2010 - July 2012
Citi February 2005 - November 2010
Horizon Blue Cross Blue Shield of New Jersey April 2000 - July 2003
Skills
Microsoft Office, Tutoring, Research, PowerPoint, Coaching, Healthcare, Customer Service, Insurance, Health Insurance, HIPAA, Medicare, Outlook, Leadership
Education
University of Phoenix 2010 — 2012
Associate of Arts, Healthcare Administration
Visiting Nurse Service of New York September 2013 - Present
Visiting Nurse Service of New York February 2013 - September 2013
Royal Health Care March 2012 - March 2013
UnitedHealthcare July 2009 - August 2011
Amerigroup Corporation 2007 - 2009
community premier plus 2004 - 2007
Skills
Direct Marketing, Medicare, Managed Care, Medicaid, Healthcare, Health Insurance, Provider Relations, Healthcare Management, Strategic Planning, Public Speaking, Insurance, Public Relations, Team Building, Leadership, Great Motivator, Mentoring New Hires, Marketing, Network Development, Hospitals, HIPAA, Program Management, Health Policy, Healthcare Industry, Healthcare Consulting, Recruiting, Employee Benefits, Data Analysis, Sales, Community Development, Project Planning, Healthcare Information..., Home Care, Physicians, Sales Operations, Software Documentation, Process Improvement, Physician Relations, Program Development, Management, Training, Policy, Credentialing, Disease Management, Long-term Care, Time Management, EMR, EHR, HMO, Utilization Management, Community Outreach
Education
University of Phoenix 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Sales and Marketing Management
POHS Institute 2013 — 2013
NYS Accident and Health License, Accident and Health
Walton High School 1995 — 1999
High School Diploma, Business Administration and Management, General
Healthcare July 2012 - Present
UnitedHealthcare March 2011 - July 2012
Skills
Utilization Management, HEDIS, NCQA, Disease Management, Utilization Review, Medicare, Managed Care, Medicaid, HMO, Provider Relations, Quality Improvement, Healthcare Management, Nursing, Health Insurance, Case Managment, Healthcare Consulting, EMR, HIPAA, Physician Relations, Patient Safety, Health Policy, Hospitals, Informatics, Physicians, Critical Care, Patient Education, Healthcare Industry, Nursing Education, EHR, Acute Care, Medical Case Management, JCAHO, Inpatient, Nursing Management, Epic Systems, Revenue Cycle, Medicaid Managed Care, Accreditation, ACLS, Behavioral Health, Medication..., Healthcare, Clinical Research
Education
University of Phoenix 2009 — 2011
Masters degree in Nursing, Nursing, 3.98
Mastbaum 1977 — 1979
High School/Secondary Diplomas and Certificates
University of Pennsylvania - The Wharton School
Nursing executives
University of St Francis
Health administration
UnitedHealthcare April 2013 - Present
Youreasyworkout.com March 2013 - Present
MassMutual Financial Group June 2012 - October 2012
Bankers Life and Casualty March 2011 - June 2012
Chrysler Financial September 2008 - September 2009
Skills
Fixed Annuities, Life Insurance, Long-term Care, Medicare, Insurance, Term Life Insurance, Disability Insurance, Health Insurance, General Insurance, Whole Life, Brokers, Retirement, Universal Life, Retirement Planning, Long Term Care Insurance
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Information Technology
Parkway North High Schhol 1997 — 2001
General Education, Regular/General High School/Secondary Diploma Program
Daugherty Business Solutions April 2012 - Present
Rock-Tenn Company June 2007 - May 2012
Reliv International 2006 - 2007
UnitedHealthcare September 2005 - February 2006
Convergys April 2004 - February 2005
Convergys July 2003 - April 2004
Skills
SDLC, Software Documentation, Business Analysis, Program Management, Visio, Process Improvement, Business Objects, SQL, ETL Tools, PeopleSoft, MicroStrategy Reporting
Education
University of Phoenix 2007 — 2010
BA, Business Management
UnitedHealthcare February 2013 - Present
Howard Fire Department February 2011 - February 2014
UnitedHealthcare August 2010 - February 2013
Humana 1994 - August 2010
Skills
Medicare, Medicaid, Process Improvement, Strategy, HIPAA, Health Insurance, Project Management, HMO, Visio, Policy, Medical Compliance, Team Building, Business Analysis, Business Process..., Business Process
Education
University of Phoenix 2008 — 2011
AAB,BSB, Organized Innovation
Sturgeon Bay High School 1992 — 1993
Bay Port High School 1990 — 1993
UnitedHealthcare March 2013 - Present
Home October 2012 - Present
ABC Home Medical Supplies February 2012 - October 2012
U-Haul Company of Dallas January 2006 - January 2009
ASAP Staffing and Consulting / Countrywide Home Loans January 2005 - September 2006
Skills
Fast Learner, Hard Worker, Outstanding Customer..., Microsoft Office, Punctual, Determined, Inventory Accuracy, Answering Phones, Inventory Management, Process Scheduler, Data Entry, Customer Service, 10 Key, Outlook
Education
University of Phoenix 2009 — 2011
Associates of Arts, Health Care Administration
Wylie High School 2003 — 2005
BeneSys, Inc. October 2015 - Present
Blue Cross & Blue Shield of Rhode Island October 2014 - September 2015
Blue Cross & Blue Shield of Rhode Island November 2012 - September 2014
UnitedHealthcare September 2009 - August 2012
UnitedHealthcare August 1997 - September 2009
Sierra Health Services April 2006 - May 2008
Sierra Health Services September 2001 - April 2006
Sierra Health Services November 1999 - September 2001
Sierra Health Services September 1998 - November 1999
Sierra Health Services December 1997 - September 1998
Skills
Insurance, Managed Care, Provider Relations, HMO, Employee Benefits, Account Management, Health Savings Accounts, Claim, Medicaid, Customer Service, Brokers, New Business Development, Pharmacy Benefit..., Healthcare Industry, Strategic Planning, Health Policy, Call Center, Team Building, Health Insurance, Sales, Healthcare, Disability Insurance, Customer Retention, Sales Management, Small Business, Health Care Reform, Marketing Strategy, Underwriting, Direct Sales, Strategy, Negotiation, Long-term Care, Healthcare Consulting, Benefits Administration, PPO, Call Centers, Life Insurance, COBRA, Dentistry, Medicare, Management, Leadership, Term Life Insurance, Commercial Insurance, HIPAA, Marketing
Education
Brown University 2014 — 2016
Executive Masters, Healthcare Leadership
University of Phoenix 1994 — 1997
Bachelor's degree, Business Administration and Management, General
Bay City Capital November 1999 - Present
UnitedHealthcare April 1995 - November 1999
UnitedHealthcare April 1995 - July 1997
United States Air Force November 1990 - March 1995
Skills
Office Administration, Event Planning, Human Resources, Writing, Organizational..., Employee Training, Supervisory Skills, Lifesciences, Biotechnology, Pharmaceutical Industry, Venture Capital, Drug Discovery, Proposal Writing, Event Management, Marketing, Office Management, Concur, Management, Executive Level..., Expense Reports, Executive Support, Calendaring, Administrative..., Strategic Planning
Education
University of Phoenix-Sacramento Valley Campus 2000 — 2002
Bachelor of Science in Business Management, 3.75 GPA
University of Phoenix, 2002 - Bachelor of Science in Business Management
UnitedHealth Group August 2015 - Present
UnitedHealth Group June 2014 - August 2015
Optum March 2013 - June 2014
UnitedHealthcare February 2012 - February 2013
UnitedHealthcare June 2009 - February 2012
UnitedHealthcare March 2008 - June 2009
UnitedHealthcare January 2007 - March 2008
Talbert Medical Group September 2005 - January 2007
The Boeing Company August 2001 - May 2005
Education
University of Phoenix
Business Administration
UnitedHealthcare June 2002 - Present
Humana 2007 - 2008
PacifiCare Health Systems May 1999 - June 2002
FHP ( Family Health Plan) May 1997 - August 1999
Access Blue Conenction April 1996 - May 1997
Carondelet Health Network July 1993 - April 1996
Group Health Medical Associates (GHMA) February 1990 - April 1993
Skills
Managed Care, Medicare, Health Insurance, Medicaid, Healthcare Industry, HIPAA, Health Policy, Healthcare, Healthcare Management, Process Improvement, Employee Benefits
Education
University of Phoenix 1997 — 2002
Project Manager
Sahauro High School, Tucson,AZ
Heartland Payment Systems June 2015 - Present
Erich Allen Group, LLC January 1998 - Present
UnitedHealthcare April 2002 - June 2015
Apps Communications 2000 - 2002
Citi Commerce Solutions 1995 - 1998
Skills
ASP.NET, C#, AngularJS, MVC, jQuery, Databases, Web Applications, Silverlight, VB.NET, Visual Studio, JavaScript, CSS, SQL, Active Directory, Microsoft SQL Server, HTML 5, Visual Basic, ASP, Dreamweaver, Photoshop, SharePoint, HTML, Software Project..., Windows Server, Windows, T-SQL, KnockoutJS, ASP.NET MVC, Entity Framework
Education
University of Phoenix 2006 — 2008
Bachelor of Science in Information Technology, Computers, Programming, Project Management
UnitedHealthcare January 2013 - Present
Valley Health System July 2012 - Present
Sunrise Hospital April 2004 - August 2009
Skills
HIPAA, EMR, Patient Safety, Healthcare Information..., EHR, Nursing, Hospitals, Critical Care, Physician Relations, Healthcare, Healthcare Management, Healthcare Consulting, Inpatient, Informatics, Medicare, Acute Care, Managed Care, Meditech, Cerner
Education
Villanova University 2010 — 2011
Master Certificate in Six Sigma Healthcare Certificate
University of Phoenix 2006 — 2008
BSN, Nursing
Dale Carnegie Institute
T-SystemEV Conference
Rio Grande Community College 1989 — 1991
A.A.S degree, Nursing
Virginia Highlands Community College
A.A.S. degree, Police Science
UnitedHealthcare June 2005 - June 2014
SPECTERA INC August 1990 - June 2005
SPECTERA INC. August 1985 - August 1990
Skills
AS400 iSeries, Windows 95/NT/..., IBM Systems 36, 38, RPG Computer Language, Help Desk Support, COBOL, Java, Microsoft SQL Server, XML, HTML scripting, ODBC, JDBC, JSP, SSIS, SQL DB2, Dreamweaver, CICS, Visio, SharePoint, DB2, Requirements Analysis, Oracle, Data Warehousing, SQL, Program Management, Business Process, Software Documentation, Troubleshooting, Testing
Education
University of Phoenix 2011 — 2014
Bachelor's Degree, Information Technology/Business administration
UT Medical Center July 2015 - Present
UnitedHealthcare August 2009 - January 2015
Skills
Health Insurance, Employee Benefits, Medicare, Managed Care, Customer Service, Outlook, Healthcare, HIPAA, Microsoft Excel, Medicaid, Process Improvement, Access, Microsoft Office, Healthcare Information..., Team Building, Healthcare Management
Education
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Health/Health Care Administration/Management
South Young High School
Diploma
UnitedHealthcare 2009 - 2010
UnitedHealthcare 2007 - 2009
UnitedHealthcare 2004 - 2007
Coventry Health Care 2003 - 2004
Coventry Health Care 1998 - 2003
Education
University of Phoenix
Master of Health Administration, Gerontology
UnitedHealthcare September 1996 - Present
PacifiCare of Oregon September 1996 - November 2005
Regence BlueCross BlueShield of Oregon / Primary Care Clinic November 1991 - June 1993
Regence BlueCross BlueShield of Oregon September 1989 - November 1991
Skills
Provider Relations, Hospitals, Health Policy, Physicians, Managed Care, Health Insurance, Healthcare, HIPAA, Medicaid
Education
University of Phoenix 1989 — 2003
BS Management, Business
Spiracur, Inc. May 2013 - Present
Experian Healthcare April 2007 - January 2013
Experian Healthcare September 2005 - April 2007
Kinetic Concepts August 2002 - September 2005
UnitedHealthcare November 2000 - September 2002
Centre for Healthcare November 1998 - November 2000
Centre for Healthcare May 1996 - November 1998
Skills
Managed Care, Business Analysis, Healthcare, Project Management, Process Improvement, Data Analysis, Revenue Cycle, Program Management, Contract Management, Policy, Healthcare Industry, Customer Service, Training, Software Documentation, Contract Negotiation, Management, Healthcare Information..., Medical Devices, HIPAA, Leadership
Education
University of Phoenix 1997 — 2002
Bachelors of Science in Business Administration
Alta Resources August 2010 - Present
UnitedHealthcare October 2006 - August 2010
Skills
P&L/Budget management, AMT Development and..., Strategic and Tactical..., Account Development, Sales Team Management, Vendor Relations, Six Sigma Green Belt
Education
University of Phoenix
Bachelor Degree, Business Management
University of Wisconsin-Green Bay
Kaiser Permanente June 2014 - January 2015
Experian Healthcare October 2006 - September 2013
UnitedHealthcare 2002 - 2006
TriZetto Corporation 2000 - 2002
Skills
Project Management, Software Project..., Business Analysis, Requirements Analysis, Program Management, PMP, SDLC, Change Management, Integration, Agile Methodologies, MS Project, Project Delivery, Vendor Management, PMO, Project Planning, IT Service Management, Software Development, Process Improvement, Business Intelligence, Microsoft Project
Education
University of Phoenix
Bachelor of Science (BS), Business Information Systems
Planned Parenthood South Atlantic July 2013 - Present
UnitedHealthcare November 2010 - July 2013
Miles Hauling, LLC January 2003 - November 2010
UnitedHealthcare June 2002 - November 2005
American Express Company July 2000 - April 2002
Skills
MEDICAL TERMINOLOGY &..., MS/Office (Word, Excel,..., Verbal & written..., Strong team player, Attention to detail &..., Supervisory skills, Staff Training &..., Organizational and..., Clerical/administrative..., Ability to lead and..., Medicaid and Medicare, Health insurance..., Call Centers, Training, Medicare, Management, Invoicing, Healthcare, Health Insurance, Medicaid, Payroll, Insurance
Education
University of Phoenix 2008 — 2012
Bachelor of Science, Health Care Administration/Health Management
University of Phoenix 2008 — 2010
Associate of the Arts, Health Care Administration
Guildford Technical Community College 2002 — 2003
Medical Transcription
UnitedHealthcare October 2012 - Present
UnitedHealth Group October 2012 - Present
Preferred Staffing Group September 2011 - October 2012
JPMorgan Chase August 1999 - February 2009
Skills
Bilingual- Spanish, Telemarketing, Office Management, Customer Support, Help Desk Support, Questions
Education
University of Phoenix 2009 — 2016
Bachelor’s Degree, Business Administration and Management, General
UnitedHealthcare September 2012 - Present
Peters of Nashua 2011 - 2012
Peters of Nashua 2010 - 2011
lia sophia January 2009 - May 2010
Princeton Instruments 2006 - 2009
PC Connection January 2005 - January 2006
State Farm Insurance January 2004 - January 2005
Brooks Automation January 2000 - January 2004
Skills
Office Administration, Sales Management, Sales, Sales Process, Sales Coordination, Seibel, Pivotal CRM, Goldmine, SharePoint, Mapics, Vantage, Fourth Shift, Echo, Autobase, Dealersocket, international letter of..., Windows, Microsoft Excel, Microsoft Word, PowerPoint, Visio, QuickBooks, Adobe Acrobat, Outlook, Multi Tasking, Priority Management, Highly detail oriented, Highly motivated..., Presentation Development, Phone Etiquette, Cold Calling, Following Up
Education
University of Phoenix
Associates Degree, Business Management
Ameriprise Financial Services, Inc. September 2013 - Present
Ameriprise Financial Services, Inc. June 2012 - September 2013
Ameriprise Financial Services, Inc. September 2009 - June 2012
Wells Fargo May 2007 - December 2008
Piper Jaffray March 2005 - September 2006
Thrivent Financial for Lutherans April 2004 - March 2005
Wells Fargo Insurance Services 1989 - 2004
UnitedHealthcare 1982 - 1989
Skills
Financial Services, Mutual Funds, Series 7, Investments, Securities, Finance, Operational Risk, Insurance, Retirement Planning, Contract Management, Asset Management, Risk Management, Internal Controls, Strategic Financial..., Wealth Management, Broker-Dealer Compliance, Investment Adviser Act
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA)
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Business Management, Graduated with Honors
Villanova University 2003 — 2004
Certificate, Project Management
CSC June 2015 - Present
Boeing January 2014 - June 2015
Procter & Gamble March 2008 - January 2014
UnitedHealthcare August 2005 - May 2007
Premiere Communications January 2005 - August 2005
Skills
MS Office Suite, JavaScript, C++, Troubleshooting, Project Management, Visio, MS Project, SAP, SharePoint, Visual Basic, Windows, Quality Assurance, Team Leadership, Business Analysis, SQL, Leadership, Training, Program Management, Team Building, Microsoft Project, Inventory Management, Microsoft Office, Networking, Management, Customer Service
Education
University of Phoenix 2012 — 2014
Master's, IT Management, 3.5
University of Phoenix 2004 — 2008
BS, Information Technology
Parkway
Enterprise Rent-A-Car October 2013 - August 2014
UnitedHealthcare July 2007 - December 2012
UnitedHealthcare September 2003 - July 2007
United Health Care July 2002 - September 2003
United HealthCare
Skills
Computer Literate, Microsoft Office 2007, People Skills, Call Center, Health Insurance, Medicare, Insurance, HMO, Claim, PPO, Claim Investigation, Open Enrollment, Managed Care, Brokers, Employee Benefits, Call Centers, Customer Retention, Disability Insurance, Customer Service, HIPAA, Benefits Administration, Fax, Provider Relations, Telephone Skills, Access, Process Improvement, Microsoft Office, Clerical Skills, Business, Customer Support, COBRA, Relationship Management, Health Savings Accounts, ICD-9, Phone Etiquette, Outlook, Customer Experience, Claims Resolution, Medical Billing, Time Management, Account Management, Data Entry, Lotus Notes, Customer Satisfaction
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2008 — 2011
B.S.B.M., Management
Anthem, Inc. August 2014 - Present
UnitedHealthcare 1995 - August 2014
Keller Williams Capital Partners Realty October 2000 - December 2012
Skills
Insurance, Contract Negotiation, Leadership, Process Improvement, HIPAA, Medicare, Customer Service, Health Insurance, Sales, Healthcare, Strategic Planning, Healthcare Industry, Selling, Managed Care, Hospitals, Microsoft Office, Medicaid, Negotiation, Healthcare Management, Marketing, Healthcare Information..., Training, Team Building
Education
University of Phoenix 2008 — 2010
BS, Healthcare Administration
BILINGUAL SPANISH SOLUTIONS August 2010 - Present
UnitedHealth Group September 2003 - August 2010
UnitedHealthcare September 2003 - March 2008
ConAgra Foods June 1997 - September 2003
UnitedHealth Group - PACIFICARE February 1994 - June 1997
UnitedHealth Group - FHP HEALTHCARE January 1988 - February 1994
Skills
Talent Acquisition, Recruiting, Employee Relations, Human Resources, Training, Management, Marketing, Interviews, Sourcing, Strategy, Sales, Budgets, Negotiation, Organizational..., Cross-functional Team..., Employee Benefits, Customer Service, Strategic Planning, Leadership Development
Education
University of Phoenix
BS BM, Business Management
Aetna March 2008 - Present
University of Phoenix May 2005 - Present
UnitedHealthcare December 2005 - March 2008
UnitedHealthcare September 2002 - March 2008
PacifiCare Health Systems 2002 - 2005
Sierra Health Services 1996 - 2002
Skills
Employee Benefits, Health Insurance, Insurance, Disability Insurance, Coaching, Sales Management, Sales, Recruiting, Small Business, Strategic Planning, Team Building, Customer Service, Healthcare, Managed Care, Medicare, Marketing Strategy, New Business Development, Analysis, Life Insurance, Account Management, Start-ups, Leadership, Program Management, Negotiation, Team Leadership, Customer Retention, Marketing, Strategy, Selling, Risk Management, Management, Cold Calling, Direct Sales, Business Development, Training, Contract Negotiation, CRM, Long-term Care, Leadership Development, Sales Presentations, Health Policy, Workers Compensation, Strategic Partnerships, Human Resources, Benefits Administration, Entrepreneurship, Executive Management, Budgets
Education
University of Phoenix 1998 — 2000
MBA, Management
University of Wisconsin-Oshkosh 1983 — 1987
BBA, Marketing
UnitedHealth Care November 2013 - Present
UnitedHealth Care November 2008 - November 2013
UnitedHealthcare October 2004 - November 2008
Midlands Choice July 2001 - September 2004
Skills
Health Insurance, Insurance, Managed Care, Medicare, Claim, Account Management, Customer Service, Sales, Process Improvement, Healthcare, Business Analysis, Strategic Planning, Training, Analysis, Leadership
Education
University of Phoenix 2012 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Systemation 2002 — 2002
Business, Information Technology Project Management
Nebraska College of Business 1986 — 1988
Associate's degree, Business/Commerce, General
Bennington High School 1981 — 1985
High School
Kroger February 2015 - Present
Essilor November 2013 - February 2015
UnitedHealthcare 2012 - 2013
AT&T 2000 - 2011
Skills
Call Center, Management, Project Management, Employee Relations, Workforce Management, Training, Staff Development, Benefits Administration, Financial Management..., Human Resources, Interviews, Customer Service, Employee Benefits, Training Delivery, Leadership Development, Customer Experience, Hiring, Employee Engagement, Coaching, Employee Training, Networking, Insurance, Team Building, Team Leadership, Union Negotiations &..., Administrative Support, Recruiting/Selection, Screening, Recruiting, Call Centers, Process Scheduler, Policy, Budgets, Invoicing, Customer Satisfaction, Data Entry, Time Management, Administration, Customer Retention, Leadership, Event Planning, Microsoft Word, Microsoft Office, Public Speaking, PowerPoint, Research, Process Improvement, Administrative...
Education
University of Phoenix
Human Resource Management Certification Program, Human Resources Management/Personnel Administration, General
University of Phoenix
Bachelor of Science, Management
Optum March 2013 - Present
UnitedHealthcare January 2008 - February 2013
Unum April 2007 - December 2007
Aetna June 1989 - March 2006
Skills
Disability Insurance, Health Savings Accounts, Health Insurance, Insurance, COBRA, Medicare, Account Management, Renewal Retention, Presentations, Written & Verbal..., Reports Analysis, Critical Thinking, Teamwork, Mentoring, Project Management, Healthcare, HMO, Sales, Strategic Planning, Medicare Part D, Recruiting, Management, Managed Care, Health Policy, Medicaid, Employee Benefits, HIPAA, Sales Presentations, Retirement, Dentistry, Team Building, Disease Management, Long-term Care, Brokers, Life Insurance, PPO, Marketing, Healthcare Industry, Claim
Education
University of Phoenix 2008 — 2013
Health Care Administration
EO Smith 1983 — 1986
Ascension Insurance Agency, Inc. April 2013 - Present
Ascension Insurance, Inc. February 2009 - April 2013
Ascension Insurance, Inc. November 2004 - February 2009
UnitedHealthcare 2002 - 2004
UnitedHealthcare 2000 - 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Internet Explorer, AMS360, TAM, Research, Data Analysis
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General
UnitedHealthcare February 2015 - Present
UnitedHealthcare September 2012 - February 2015
UnitedHealthcare January 2012 - September 2012
UnitedHealthcare January 2011 - January 2012
Parents of a Son or Daughter in the Military January 2009 - December 2011
Hospice of the Western Reserve July 2003 - July 2007
Hospice of the Western Reserve November 2001 - July 2003
Hospice of the Western Reserve October 2000 - November 2001
Konecranes March 1996 - May 1999
Skills
Process Improvement, Healthcare Information..., HIPAA, Healthcare Management, Healthcare, Management, Healthcare Consulting, SharePoint..., Training, EMR, Fundraising, Project Management, Health Insurance, Medicare, Managed Care, Medicaid, Nonprofits, Software Documentation, Information Management, Clinical Data Management, Adult Education, Educational Technology, Process Optimization, Medical Compliance, Information Systems, Business Process Mapping, Medical Technology, Process Simulation, Administration, Data Analysis, Education, Business Analysis, Hospitals, Clinical Information..., Information Systems..., Non-profits, Healthcare IT, Health, Healthcare Compliance, Healthcare Technology, Process Mapping, Process Development, IT Strategy, Business Strategy, Strategic Planning, Leadership, Program Management, Team Building, Analysis
Education
University of Phoenix 2010 — 2014
BS (in progress), Psychology
East Chambers High School 1983 — 1987
UnitedHealthcare September 2007 - July 2010
Advanced Radiology Consultants April 2004 - August 2006
Skills
Accounts Receivable, Problem Solving, Process Improvement, Accounting, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Data Analysis, Financial Analysis, Business Operations, Training
Education
University of Phoenix 2012 — 2015
Associate of Arts (AA), Business, 3.0
Career Resources Inc 2001 — 2002
Certified Medical Administrator, Medical Coding /Reimbursement, 3.0
Kolbe Cathedral Highschool 1994 — 1998
High School, Liberal Arts and Sciences/Liberal Studies
Cigna-HealthSpring April 2012 - Present
CHRISTUS Health September 2006 - April 2012
UnitedHealthcare May 1993 - September 2006
Skills
Goal-oriented, Strategic manager, Entrepreneurial spirit, Revenue Cycle, Health Insurance, Healthcare Information..., Healthcare, Healthcare Management, Hospitals, Strategic Planning, Customer Service, Meditech, Medicare, Microsoft Excel, Microsoft Office, Staff Development, Medicaid, HIPAA, Process Improvement, Team Building
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration
University of Phoenix 2001 — 2004
Bachelor's degree, Business Administration
Aflac May 2011 - Present
UnitedHealthcare July 2010 - Present
Education
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
University of Phoenix 2009 — 2011
Associate of Arts (AA), Foundations for Business
Melaleuca:The Wellness Company January 2012 - Present
Quality Resources, inc September 2008 - January 2013
UnitedHealthcare August 2007 - August 2008
Quality Calls Inc October 2004 - September 2006
Skills
Marketing, Sales, Team Building, Microsoft Office, Leadership, Training, Social Networking, Microsoft Excel, Marketing Strategy, Account Management, Team Leadership, Social Media Marketing, Customer Service, Social Media, Management, Strategic Planning
Education
University of Phoenix
Criminal Justice/Law Enforcement Administration
Cigna May 2015 - Present
UnitedHealthcare June 2006 - May 2015
Cleveland Clinic 2005 - 2006
University Hospitals of Cleveland 2001 - 2005
CIGNA Healthcare 1996 - 2001
Great-West Life and Annuity Insurance Company 1996 - 1997
Skills
Government, Health Law, Insurance, Provider Relations, Medicare, Medicaid, Managed Care, Healthcare Industry, HIPAA, Health Policy, Network Development, Credentialing, Healthcare Consulting, HMO, PPO, Health Insurance, Medicare Part D, Analysis, Claim
Education
University of Phoenix 2006 — 2009
Healthcare Management
UnitedHealthcare May 2013 - Present
MN Pink Ribbon Run June 2010 - Present
UnitedHealthcare Medicare & Retirement January 2008 - May 2012
Medco November 2004 - January 2008
the ARDEL group June 2000 - January 2004
Skills
Healthcare, Medical Terminology, Healthcare Information..., Microsoft Applications,..., Data Entry, Administrative..., C-level executive..., Executive management..., Invoicing, Management, Team Building, Cross Functional..., Collaborative Style, Relationship-building..., Solution-oriented, Handle Multiple..., Work Independently with..., Executive Calendar..., High level of..., Executive Travel, Off-site Events, Conference Support, Conference Logistics, Highly Organized &..., Independent Self-starter, Superior Communications..., Self-motivated Team..., C-Level Executive...
Education
University of Phoenix 2008 — 2012
Bachelor of Science, Psychology, 3.98 GPA
University of Phoenix 2008 — 2012
Associate of Arts, Business, 3.95 GPA
Concord Career Institute 1989 — 1990
Medical Assistant Degree, Medical Assistant
Easy Choice Health Plan July 2014 - Present
Easy Choice Health Plan/Wellcare April 2013 - Present
Easy Choice Health Plan October 2011 - April 2013
UnitedHealthcare July 2010 - March 2012
UnitedHealthcare October 2007 - July 2010
Skills
Compliance, Sales and Marketing, Analysis, HIPAA, Insurance, Negotiation, Process Improvement, Program Management, Team Building, Access, Sales, Customer Service, Healthcare, Healthcare Information..., Healthcare Management, Managed Care, Management, Medicaid, Medicare, Microsoft Excel, Policy, Quality Assurance, Risk Management, Training
Education
University of Phoenix 2013 — 2014
Master's degree, Business Administration and Management, General
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Criminal Justice/Institutional Healthcare
El Centro College April 2014 - Present
Homeland HealthCare December 2010 - December 2010
AT&T mobilelife August 2008 - August 2010
UnitedHealthcare May 2007 - August 2008
Skills
Customer Service, Collections, Insurance, Engineering, transmissions systems..., Microsoft Word, Strategic Planning, Policy, PowerPoint, Leadership, Training, Team Building, Microsoft Excel, Data Entry, Microsoft Office, Outlook, Public Speaking
Education
University of Phoenix 2007 — 2012
Bachelor of Science (BS), Human Services/Management
University of Phoenix
University of Phoenix
University of Phoenix
Optum April 2015 - Present
Optum January 2014 - Present
OptumHealth July 2012 - Present
Optum April 2012 - January 2014
OptumInsight May 2010 - July 2012
OptumInsight May 2009 - May 2010
UnitedHealthcare May 2004 - May 2009
Principal Financial Group November 1993 - May 2004
Skills
Health Insurance, HIPAA, Healthcare, Medicare, Medicaid, Training, Health Policy, Claim, Management, Health, Sales, CRM, Software Documentation, Marketing, Medical Coding, Managed Care, Business Analysis, Account Management, Human Resources, Strategic Planning, Healthcare Industry, Provider Relations, Insurance, Sales Operations, PPO, HMO, Medicare Part D, Leadership
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.89
University of Phoenix
Master's degree, Health/Health Care Administration/Management
UnitedHealthcare January 2006 - Present
Managed Care Consultants, Inc. (MCC) 1994 - 2005
Skills
Outlook, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Administrative..., Healthcare, Customer Service, Data Entry, Event Planning, Access, Visio, Administration, Nonprofits, Office Management, Spreadsheets, Administrative...
Education
University of Phoenix-Las Vegas Campus 2012 — 2016
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Network Health Plan September 2015 - Present
Milwaukee County November 2012 - September 2015
Managed Health Services - Centene Corporation 2011 - 2012
UnitedHealthcare 2008 - 2010
Medinet 2002 - 2007
Dohmen Medical April 1999 - September 2002
Reliant Rehab 1997 - 1999
Skills
Healthcare, Customer Service, Long-term Care, Outlook, Microsoft Word, PowerPoint, Medicare Advantage, Problem Solving, Critical Thinking, Operations Management, New Business Development, Sales Management, Budgets, Employee Training, Leadership, Sales, Management, Training
Education
University of Phoenix-Milwaukee Campus 2001 — 2003
Master of Business Administration (M.B.A.), Bu
UW Stout 1986 — 1990
Bachelor of Arts (B.A.), Psychology
VIVA Health April 2001 - Present
UnitedHealthcare January 1995 - January 2001
First National Bank of Jasper 1992 - 1995
Skills
HMO, Process Improvement, Medicare Part D, Medicare Advantage, Appeals, Grievances, Call Center, Customer Service, Employee Benefits, Project Management, Call Centers, Managed Care, Benefits Administration, Management, Health Insurance, Medicare, Insurance, Training, Healthcare Industry, Healthcare
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
Horizon Health June 2015 - Present
Semi -retired October 2014 - May 2015
UnitedHealthcare February 2013 - October 2014
TriWest Healthcare Alliance January 2011 - February 2013
TriWest Healthcare Alliance April 2010 - January 2011
TriWest Healthcare Alliance March 2006 - May 2010
Force 3 2005 - 2006
TriWest Healthcare Alliance September 2001 - December 2003
Skills
Training, HIPAA, Healthcare, Coaching, Military, Microsoft Office, PowerPoint, Claim, Managed Care, Medicare, Provider Relations, E-Learning, Healthcare Industry, Healthcare Management, Health Insurance, Medical Terminology, Call Centers, Network Development, Medical Billing, Change Management, Community Outreach, Customer Service, HMO, Hospitals, Human Resources, Management, Medicaid, Microsoft Excel, Software Documentation, Team Building
Education
University of Phoenix 2008 — 2010
AA, Business
University of Phoenix 2008 — 2010
Associate's degree, Business
UnitedHealthcare July 2013 - Present
UnitedHealthcare 2012 - Present
UnitedHealthcare 2006 - 2012
Express Scripts 2004 - 2006
CIGNA 2004 - 2004
CIGNA 2001 - 2004
CIGNA 1998 - 2001
CIGNA 1997 - 1999
CIGNA 1996 - 1997
Skills
Managed Care, Medicare, Healthcare, Vendor Management, Cross-functional Team..., Employee Benefits, Process Improvement, Call Center, Insurance, HIPAA, Pharmacy Benefit..., Account Management, Project Management, Team Building, Business Analysis, Strategic Planning, Team Leadership, Change Management, Program Management, Medicaid, Microsoft Office, Operations Management, Budgeting, Workforce Management..., Data Analytics, Consulting, Call Management System, Lean / Six Sigma, Client Retention, Claims Operations, Presentations, Public Speaking, Written/Oral..., Problem Solving, Organizational..., Productivity, Adjudication, Accuracy, Adjustments, Dollar Accuracy Rate, Volume Per Hour, Strategic Forecasting, Staff Development, Lead Time Reduction, Leadership Development, Resource Planning, Global/Offshore, Turnaround Time, Compliance, Service Level Agreements
Education
University of Phoenix
Bachelor of Arts (B.A.), Project Management (Business)
University of Phoenix
Master of Business Administration (M.B.A.), Global Management
United Healthcare 1996 - Present
UnitedHealthcare 1996 - Present
Skills
Health Insurance, Health Savings Accounts, Brokers, Account Management, Medicare, HMO, Disability Insurance, Managed Care, Small Business, Employee Benefits, Insurance, Strategic Planning, Underwriting, Life Insurance, Sales Management, Long-term Care, Workers Compensation, Health Care Reform, Term Life Insurance, PPO, Claim
Education
University of Phoenix
UnitedHealthcare November 2010 - Present
UHC 2009 - 2012
Independent Contractor January 2002 - August 2009
All Around Billing and Financial Services October 2003 - January 2008
Magellan Health Services August 1997 - January 2004
Skills
Executive Management, Vendor Management, Customer Service, Customer Support, Analytical Skills, Communication
Education
University of Phoenix 2007 — 2009
Bachelor's degree, business with acctg emphasis
UnitedHealthcare January 2013 - Present
UnitedHealthcare 2009 - 2012
Education
University of Phoenix 2001 — 2003
BSN, Nursing
UnitedHealthcare August 1996 - Present
Education
University of Phoenix 1998 — 2002
UnitedHealthcare July 2011 - Present
UnitedHealth Group March 2009 - July 2011
UnitedHealth Group October 2007 - August 2009
PacifiCare Health Systems April 2005 - October 2007
Pacific Life 2000 - 2005
Skills
Business Analysis, Business Process, Cross-functional Team..., Health Insurance, Medicare, Process Improvement, Program Management, Project Management, Strategic Planning, Management
Education
University of Phoenix 1999 — 2002
Bachelor of Science, Business Accounting
UnitedHealth Group October 2014 - Present
UnitedHealth Group July 2013 - October 2014
UnitedHealth Group January 2012 - July 2013
UnitedHealthcare October 2009 - March 2011
Superior Access January 2009 - October 2009
First American Specialty February 2007 - June 2008
Champs Sports April 2006 - July 2006
Automobile Club of Southern California February 2005 - April 2006
T-Mobile October 2004 - February 2005
AT&T Wireless January 2003 - September 2004
Skills
Sales, Direct Sales, Customer Service, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Outlook, PowerPoint, Management, Training, Team Building, Strategic Planning, Team Leadership, Customer Satisfaction, Project Management, Access, Time Management, Account Management
Education
University of Phoenix 2007 — 2009
Business Administration and Management, General
South El Monte 1993 — 1997
Diploma
UnitedHealthcare April 2012 - Present
UnitedHealthcare December 2010 - April 2012
Capital One August 2004 - December 2010
St. Joseph's Hospital May 2004 - January 2005
Industrial Tapes August 2002 - August 2004
Skills
Outlook, Customer Service, Data Entry, Microsoft Excel, Lotus Notes, Microsoft Office, Microsoft Word, PowerPoint, Software Documentation, Data Analysis, Sales, Analysis, Administrative..., Teamwork, Time Management, Training, Research, Process Improvement, Healthcare, Access, Call Centers, Management
Education
University of Phoenix 2008 — 2010
Bachelor's Degree, Health Care Administration/Health Information Systems
United Healthcare April 2011 - Present
UnitedHealthcare August 2006 - April 2011
Skills
Yellow Belt, Insurance, Employee Benefits, Health Insurance, Process Improvement, Underwriting, Team Building, Leadership, Operations Management, Access, Training, Provider Relations, PPO, HMO, Team Leadership, Claim, Healthcare, Medicare, Managed Care, Strategic Planning
Education
University of Phoenix 2009 — 2011
Masters, Business Administration
University of Phoenix 2004 — 2006
B.S., Management
Amerigroup April 2013 - Present
Amerigroup Corporation July 2009 - March 2013
Amerigroup Corporation August 2009 - February 2011
Prescriptoin Solutions June 2009 - June 2009
Thornburg Mortgage April 2005 - June 2009
State of New Mexico June 2005 - June 2008
Lovelace Health Plan April 2004 - April 2005
American Red Cross Grand Canyon Chapter 1999 - 2004
UnitedHealthcare 1999 - 2004
UnitedHealth Group 1995 - 2004
Education
University of Phoenix 2002 — 2004
Healthcare Administration
UnitedHealthcare 2006 - Present
waldenbooks 1986 - 1995
Education
University of Wisconsin-Eau Claire
Bachelor's degree, Psychology, 3.86
University of Phoenix
Master of Education (MEd), Curriculum and Instruction, 3.98
UnitedHealthcare January 2013 - Present
University of Phoenix January 2008 - January 2013
Ameriprise Financial July 2006 - December 2007
Bristol West Insurance May 2003 - July 2006
Progressive Insurance January 1995 - May 2003
Skills
Leadership Development, Training, Workshop Facilitation, Coaching, Organizational..., Conflict Resolution, Leadership, Staff Development, Performance Management, Team Building, Organizational..., Process Improvement, Critical Thinking, E-Learning, Recruiting, Call Center, Team Leadership, Time Management, Employee Engagement, Change Management, Management, Public Speaking, Human Resources, Instructional Design, Program Management, Training Delivery, Call Centers, Employee Training, Needs Analysis, Interviews, Onboarding, Quality Assurance, Instructor-led Training, Health & Welfare..., Hands-on Training
Education
University of Phoenix 2008 — 2009
MAED, Corporate Training
William Paterson University of New Jersey 1989 — 1991
BA, Business Administration
UnitedHealthcare March 2013 - Present
Catholic Cemeteries February 2002 - March 2013
Education
University of Phoenix
CVS Health October 2014 - Present
UnitedHealthcare July 2012 - October 2014
UnitedHealth Group December 2009 - July 2012
Phoenix Health Plan July 2008 - December 2009
Schaller Anderson August 2005 - July 2008
PacifiCare August 2000 - August 2005
PacifiCare of Arizona 2000 - 2005
Education
University of Phoenix
Masters, Business Administration
University of Phoenix
Bachelor of Science, Accountancy
Expess-Scripts February 2012 - Present
UnitedHealthcare December 2005 - Present
Smurfit-Stone Container Corporation November 2004 - Present
Smurfit-Stone November 2004 - Present
UnitedHealthcare March 1996 - Present
Cardinal Glennon Children’s Hospital March 1996 - Present
SSM Cardinal Glennon Children’s Hospital November 1995 - Present
Rock-Tenn Company November 2004 - December 2011
Rock-Tenn Company November 2004 - August 2009
United Healthcare Corporation March 1995 - December 2005
Skills
Benefit Administration, Employee Relations, HRIS, Benefits, Open Enrollment, Employee Benefits, PeopleSoft, FMLA, Corrugated, New Hire Orientation, Employee/Labor Relations, Benefits Administration, Compensation, Job Descriptions, Union, Technical Recruiting, HR Policies, Orientation, Applicant Tracking..., Payroll, Human Resources, Personnel Management, New Hire Orientations, Labor Relations
Education
University of Phoenix 2007 — 2012
Bacheler Degreeof Science in Business, Business Administration and Human Resource Management
Maryville University
University of Phoenix Business Administration and
assoicate, Human Resource Management
Self Employed November 2013 - Present
UnitedHealthcare May 2009 - November 2013
UnitedHealthcare September 2006 - May 2009
UnitedHealthcare July 2003 - September 2006
Skills
Lotus Notes, Financial Analysis, Entrepreneurship, Data Analysis, Budgets, Managed Care, Process Improvement, Customer Service, Vendor Management, Health Insurance, Insurance, Access, Marketing, Analysis, Provider Relations, Networking, Team Building, Medicare, Training, Business Strategy, Healthcare, Leadership, HIPAA
Education
University of Phoenix 2007 — 2009
BS, Marketing
UnitedHealthCare January 2003 - Present
Skills
Customer Satisfaction, Customer Service, Health Insurance, Call Centers, Vendor Management
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
UnitedHealthcare
Skills
Team Management, Service Delivery, Outsourcing, Customer Satisfaction, Customer Service, Vendor Management, Operations Management, Healthcare Insurance, Claims Management, Claims Resolution, Employee Engagement, Creative Problem Solving, Health Insurance, MIS, Business Analysis, BPO, Process Improvement, Call Centers, Cross-functional Team..., Six Sigma, Problem Solving, Leadership
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
UnitedHealthcare August 2010 - Present
Skills
Strategic Planning, Communication Skills, Leadership, Team Leadership, Team Building, Teamwork, Medicare, Seniors, Computer Proficiency, Medicare Part D, HIPAA, Employee Training, Critical Thinking, Process Improvement, Microsoft Word
Education
Old Dominion University 2013 — 2015
Bachelor of Science (BS), Psychology
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Human Services, General
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Human Services, General
UnitedHealthcare April 2012 - Present
UnitedHealthcare January 2011 - April 2012
Citrus Health Care February 2008 - January 2011
GE Money December 1998 - January 2008
Skills
Customer Service, Call Center, Outlook, Contract Negotiation, Process Improvement, Vendor Management, Microsoft Excel, Healthcare, PowerPoint, Microsoft Office, Six Sigma, Coaching, Employee Relations, Strategic Planning, Program Management, Leadership, Team Building, Health Insurance, Management, Training, Account Management, Business Process..., Team Leadership, Budgets, Call Centers, Insurance, Project Management, Performance Management, Visio, Change Management, Business Analysis, Analysis, Operations Management
Education
University of Phoenix 2004 — 2006
Bachelors, Business Management
UCare May 2013 - Present
UCare Minnesota March 2012 - May 2013
Medica December 2007 - October 2011
Ridgeview Medical Center 2005 - 2007
UnitedHealthcare March 2001 - April 2004
UnitedHealthcare March 1999 - March 2001
UnitedHealthcare January 1998 - March 1999
Skills
Claim, Medical Claims, Microsoft Excel, Amisys, Medicare/Medicaid..., Technical Analysis, Employee Benefits, Microsoft Office, COSMOS, UNET, ICES, Webstrat, DRG, ICD-9, CPT, HCPCS, System Configuration, Call Centers, Medical Billing, Medicare, Managed Care, Insurance, Medicaid, Process Improvement, HIPAA
Education
University of Phoenix 2011 — 2013
Associates of Arts, Healthcare Administration
UnitedHealthcare May 2008 - Present
Skills
PPO, Health Savings Accounts, Customer Service, Health Insurance, Underwriting, HMO, Insurance, Managed Care, Account Management, Brokers, Employee Benefits
Education
University of Phoenix
Bachelors, Business Management
UnitedHealthcare December 2012 - Present
NVISION, Division of North American or July 2011 - August 2012
Sportech, Inc. January 2011 - June 2011
Target January 2002 - March 2010
Nordic Printing and Packaging 1998 - 2002
Aveda 1996 - 1998
The Bureau 1990 - 1996
Skills
Vendor Management, Project Management, Budgets, Customer Service, Team Leadership, Contract Negotiation, Business Strategy, Sales Operations, Iso 9000, Succession Planning, Sustainability, Savings, Direct Mail, Packaging, Inventory Management, Advertising, Marketing, Process Improvement, Sales, Sales Management, Management, Account Management
Education
University of Phoenix 2009 — 2011
Associates Degree, Business Administration
Regency Beauty Institute 2010 — 2010
Cosmetology Manager
UnitedHealthcare April 2013 - Present
TriWest Healthcare Alliance October 2001 - March 2013
Skills
Provider Relations, Healthcare, HIPAA, Process Improvement, Managed Care, Software Documentation, Troubleshooting, Healthcare Information..., Strategic Planning, Disease Management, EMR, Healthcare Management, Healthcare Consulting, EHR, Program Management, Healthcare Industry, Health Insurance, Utilization Management, Cognos, Physician Relations, Access, Revenue Cycle, Hospitals, Medicare
Education
University of Phoenix 2003 — 2005
Bachelor's of Science in Business Management, Business Management
Payday Workforce Solutions September 2013 - Present
Paychex September 2013 - 2013
LISI February 2009 - May 2011
UnitedHealth Group February 2007 - February 2009
UnitedHealthcare May 1995 - February 2009
UnitedHealthcare January 2006 - February 2008
Skills
Health Insurance, Sales Operations, Leadership, Healthcare, Customer Service, Insurance, Benefits Administration, Disability Insurance, Sales Management, Marketing, Account Management, Sales, Employee Benefits, Training, Customer Retention, Management, Strategy, Coaching, Small Business, Cold Calling, Budgets
Education
University of Phoenix 2009 — 2013
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
University of Phoenix
Associate of Arts (AA), Health/Health Care Administration/Management
ACCC Insurance Company 2012 - 2014
Allstate 2011 - 2012
American National Insurance 2010 - 2011
Travelers 2009 - 2010
UnitedHealthcare 2008 - 2009
Farmers Insurance 2004 - 2008
Skills
Operations Planning, Strategic..., Claims Process &..., Underwriting, Investigation & Search..., Crisis Management, Safety Management, Client Relations, Training & Development, Cold Calling, Policies & Procedures, Security & Emergency..., Budgeting & Cost Control, New Business Development, Project Management, Criminal Investigations, Risk Management, Claim, Term Life Insurance, Umbrella Insurance, Property & Casualty..., Commercial Insurance, Customer Service, Workers Compensation, Insurance, Professional Liability, Fixed Annuities, Life Insurance, Brokers, Disability Insurance, Liability, General Insurance, Legal Liability, Marketing, Casualty, Claims Management, Health Insurance, Commercial Lines
Education
University of Phoenix 2012 — 2016
Bachelor of Arts, Business Administration
Texas Department of Criminal Justice 2001 — 2001
Certificate, Corrections
US Military Police School 2000 — 2000
Diploma, Military Police
Houston Community College 1997 — 1997
Certificate, Bank Teller/Proof Operator
Scan Health Plan July 2015 - Present
Consulting&Coaching September 2014 - July 2015
UnitedHealthcare 2003 - 2014
Medical Accounts Receivables Solutions May 1997 - May 2003
Skills
Management Consulting, Strategic Planning, Claims Management, Process Improvement, Medical Cost Containment, Management, Leadership, Healthcare Information..., Business Analysis, Medicare, Team Building, Accounts Receivable, Claims Resolution, Denial Management &..., Root Cause Analysis, Data Analysis, Managed Care, Provider Relations, Regulatory Compliance, HIPAA, Project Management, Health Insurance, Healthcare, Negotiation, Healthcare Industry, Healthcare Consulting, Healthcare Management, Medicaid, Revenue Cycle, Hospitals, Health Policy, Revenue Cycle Management, Hospital Revenue Cycle, Healthcare Improvement, Healthcare Reimbursement, Healthcare Compliance, Physicians, EHR, Physician Relations, EMR, Medical Billing, Insurance, Consulting, Analysis, Informatics, Strategy, Training, Practice Management, Quality Improvement, Medical Terminology
Education
University of Phoenix
Business Administration and Management, General
Brown & Brown Insurance April 2015 - Present
UnitedHealthcare February 2012 - April 2015
UnitedHealthcare November 2007 - February 2012
Nationstar Mortgage August 2006 - September 2007
Skills
Health Insurance, Insurance, Employee Benefits, Group Medical, Account Management, Sales, Sales Management, Direct Sales, Customer Service, Customer Retention, Healthcare, Cold Calling, Brokers, Health Savings Accounts
Education
University of Phoenix 2005 — 2007
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Archuleta Insurance Agency August 2014 - Present
UnitedHealthcare August 2012 - August 2014
American Insurance Service January 2010 - August 2014
US Navy January 2005 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Teaching, Budgets, Public Speaking, Editing, Strategic Planning, Negotiation, Insurance, Sales, Medicare, Recruiting, Health Insurance, Leadership, Life Insurance, Team Building, Training, Marketing
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Business Administration and Management, General
Travelers January 2010 - Present
UnitedHealthcare March 2009 - December 2009
UnitedHealthcare January 2008 - March 2009
Progressive Insurance 2002 - 2008
Skills
Process Improvement, Strategic Planning, Insurance, Analytics, Operations Management, Vendor Management, Forecasting, Leadership, Business Analysis, Team Building, Customer Service, Change Management
Education
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations, 3.7
GEICO September 2014 - Present
Emory Healthcare October 2010 - September 2014
United Health Group June 2006 - September 2009
UnitedHealthcare 2007 - 2009
Skills
Customer Service, Employee Benefits, Clerical Skills, Data Entry, Microsoft Office, General Office Skills, Receptionist Duties, Property & Casualty..., Insurance Billing, Appointment Scheduling, Meeting Scheduling, Meeting Planning, Professional..., Liability Analysis, HIPAA, Healthcare, Healthcare Management
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.)
University of Phoenix 2010 — 2013
AA/BS
Webster University, Webster Groves, Mo 2005 — 2007
BS
UnitedHealthcare November 2007 - Present
CIRCUIT CITY STORES March 2003 - August 2007
Skills
CRM, Analysis, Business Analysis, Data Analysis, Troubleshooting, Project Management, Interpersonal Skill, Management Skills, Root Cause Analysis, Presentations, Team Building, Teamwork, Communication, Resource Management, Cross-functional..., Call Centers, Customer Service, Management, Customer Satisfaction, Microsoft Excel, Microsoft Office
Education
University of Phoenix 2010 — 2013
Master of Business Administration, Project Management, 3.77
University of Phoenix 2008 — 2010
BS, Business Management
OKALOOSA WALTON COLLEGE 2004 — 2005
Associate's of Arts, Business Administration, Management and Operations
UnitedHealthcare February 2015 - Present
Connextions June 2013 - February 2015
Self employed June 2010 - 2012
Skills
HIPAA Trained, Completed Ethics and..., Telecommunicator,..., Knowledge of Microsoft..., People-oriented, Open Minded, Collaborative..., Customer Driven, Fast Food, Strategic Thinking, Observant, Perceptive, Quality Oriented, Resource Efficiency, Collaborative Working, Perfoms well with hands, Actively listens and..., Open-minded, Call Centers, Leadership, Management, Phone Etiquette, Public Speaking, Nonprofits, Customer Service, Microsoft Office, PowerPoint
Education
University of Phoenix 2010 — 2014
Bachelo of Science in Management
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Management
HCA March 2008 - Present
Coventry Health Care 2006 - 2007
UnitedHealthcare November 2004 - February 2006
Skills
HIPAA, Medicare, Provider Relations, Medicaid, Healthcare Management, Credentialing, Managed Care, Healthcare Industry, Healthcare Information..., Network Development, Health Insurance, Health Policy, Claim, Revenue Cycle, HMO, Process Improvement, Insurance, Customer Service, Data Analysis, Revenue Cycle Management
Education
University of Phoenix 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
UnitedHealthcare August 2006 - Present
Vertis Communications April 2000 - August 2006
International Paper April 1995 - March 1999
Skills
Process Efficiencies, Cost Reduction, Cost Control, Operations Management, Scheduling, Process Improvement, Business Analysis, Efficiencies, Continuous Improvement, Business Process..., Vendor Relations, Budgeting, Forecasting, Strategic Planning, Cost Savings, Business Process, Vendor Management, Process Scheduler, Training, Team Leadership, Team Building, Purchasing, Inventory Management, Account Management, Marketing Strategy
Education
University of Phoenix
Webber International University
UnitedHealthcare January 2015 - Present
Highmark Inc. November 2012 - December 2014
BNY Mellon June 2008 - November 2012
Skills
Business Analysis, Systems Analysis, Data Analysis, Financial Analysis, Project Management, Process Improvement, Software Development, Business Process..., Business Requirements
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.)
University of Pittsburgh 1995 — 2000
Bachelor's Degree
UnitedHealthcare September 2012 - Present
ACS May 2011 - September 2012
Skills
Strategic Planning, Account Management, Public Speaking, Marketing, Customer Service, Team Building, Event Planning
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
UnitedHealthcare 1999 - Present
Skills
Leadership, Administrative..., Health Insurance, Insurance, Employee Benefits, Data Entry, Access, Office Management, Healthcare, Human Resources, HIPAA, Outlook, Software Documentation, PeopleSoft, Invoicing, Healthcare Management, Managed Care, Medicaid, Process Improvement, Medicare
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (BBA)
Saint Paul's Bible Institute 2011 — 2014
Bachelor’s Degree, Theology/Theological Studies, A
UnitedHealthcare May 2006 - Present
Skills
Training Delivery, Training, Health Insurance, Call Centers, Employee Relations, Process Improvement, Recruiting, Leadership, Team Building, Instructor-led Training, Benefits Administration, Onboarding, Policy, Employee Training, Healthcare, Medicare, Employee Engagement, Insurance
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management
University of Phoenix 2012 — 2014
Bachelor's Degree, Health/Health Care Administration/Management
UNCG 1997 — 2002
Bachelor of Science (BS), Education
Appleton Paper 2005 - June 2012
Appleton Paper 2000 - 2005
Appleton Paper 1995 - 2000
UnitedHealthcare 1994 - 1995
UnitedHealthcare 1992 - 1994
Skills
Cost Accounting, SharePoint, General Ledger, Operating Budgets, JD Edwards, Kaizen, Capital Projects, Kronos, Inventory Management, Microsoft Excel, Microsoft Word, PowerPoint, Access, Financial Analysis, Analysis, Microsoft Office, Capital Budgeting, Account Reconciliation, Invoicing, Lean Manufacturing, Process Improvement, Process Engineering, Manufacturing Cost, Outlook, Financial Statements, Forecasting, Customer Service, Accounting, Journal Entries, Paper Industry, Inventory Accounting, Standard Costs, Project Management, Strategic Planning, Variance Analysis, Project Planning, Operational Excellence, Financial Reporting, Manufacturing, Team Building, Capital Project Analysis, Continuous Improvement, Cross-functional Team..., SAP, Budgets, Six Sigma, Accounts Payable, Payroll, Leadership, Management
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (BBA), Accounting
UnitedHealthcare March 2007 - Present
EDO Corp. June 2002 - February 2007
MCI/WorldCom March 1998 - June 2002
US Navy March 1992 - March 1998
Skills
Software Development, Database Administration, Visual C#, .NET, SQL, Microsoft SQL Server, WiX, ReSharper, Problem Solving, Teamwork, Java, JavaScript, IntelliJ IDEA, DBVisualizer, Microsoft Office, HTML, Team Leadership, Fiber Optic Networks, Flash Animation, Hand Drafting, AutoCAD, Business Intelligence
Education
University of Phoenix-Utah Campus 2004 — 2007
Bachelor of Science (BS), Information Technology
UnitedHealthcare June 2007 - Present
Education
University of Phoenix 2007 — 2012
Bachelor in Business Science, Business
ITT Technical Institute June 2010 - Present
Keiser University April 2008 - July 2010
UnitedHealthcare August 2000 - March 2007
Skills
K-12, Student Affairs, Nursing, Adult Education, Admissions, Curriculum Development, Curriculum Design, Public Speaking, Research, Staff Development, Instructional Design, Career Counseling, E-Learning, Resume Writing, Distance Learning, Microsoft Office, Student Development, Tutoring
Education
University of Phoenix 2010 — 2014
Doctoral Student, Nursing Education & Curriculum Development, 3.55
Altegra Health December 2014 - Present
Inovalon January 2014 - Present
UnitedHealthcare August 2012 - Present
Skills
HIPAA, Healthcare Information..., Medicare, Health Insurance, Process Improvement, Healthcare, Managed Care, Medicaid, Cross-functional Team..., Insurance
Education
University of Phoenix 2002 — 2004
MSN, Registered Nursing/Registered Nurse
NHC Health Plan Exchange 2013 - Present
UnitedHealthcare 2010 - 2013
Unite HERE HEALTH 2008 - 2010
American Health Holding 2007 - 2009
Skills
Strategic Consulting, Health Insurance, ASO Commercial Plan..., Medicare, Medicaid, Provider Relations, Case Management Services, Disease Management, Wellness, Claims Auditing, Expert Witness, Dialysis, Home health care, Hospice Marketing/Care, Real Estate, Sales Presentations, ACO, Accountable Care..., Health Policy, Hospitals, Home Care, Case Management, Utilization Management, Medicine, Healthcare, Pharmacy Benefit..., Diabetes, Managed Care, Nursing, Healthcare Consulting, Healthcare Industry, Healthcare Management
Education
University of Phoenix
Bachelor of Science (BS)
Highmark BCBS Delaware January 2015 - Present
Einstein Healthcare Network February 2011 - Present
UnitedHealthcare 2012 - January 2015
Skills
Social Services, Mental Health, Behavioral Health, Crisis Intervention, Non-Violent Crisis..., Psychosocial..., Admissions Counseling, Cross-functional Team..., Medical Social Work, Critical Care, Healthcare, Psychological Assessment, Lawson, Care One, Quality Of Care, Facets, DMAP, Therapeutic Crisis..., Therapeutic Recreation, Therapeutic Modalities, Behavior Management, Customer Service, Nursing Documentation, Drug and Alcohol..., Medical Terminology
Education
University of Phoenix 2010 — 2013
MBA (Candidate), Health Care Management, 3.7
University of Phoenix
Bachelor of Science (BS), Psychology, 3.8
University of Phoenix
Associate of Arts (A.A.), Business, 4.0
UnitedHealthcare May 2012 - Present
75th ST Medical May 2010 - March 2011
Daily Substitute, Hanover Public School District January 2009 - February 2010
Wal-Mart January 2007 - August 2008
Dr. Alexandrov April 2005 - April 2006
Midatlantic Cardiovascular May 2001 - March 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop
Education
University of Phoenix conferred
Masters, Information Systems
Axia College University of Phoenix
Associate of Arts, Business
North Carroll High School
University of Phoenix
Bachelors of Science, Communication
UnitedHealthcare July 2009 - Present
University of Phoenix January 2009 - Present
Gateway Community College June 2007 - Present
APIPA 2007 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Management, Data Analysis, Healthcare, Access, Staff Development
Education
University of Phoenix 2007 — 2009
Masters Nursing Education, Nursing
University of Phoenix 2007 — 2009
Masters Hospital Administration, Hospital and Health Care Facilities Administration/Management
HealthSmart Benefit Solutions November 2005 - Present
UnitedHealthcare July 2001 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Strategic Planning, Budgets, Training, Leadership, Insurance, Healthcare, Access, Team Building, Employee Benefits, Process Improvement, Software Documentation, Analysis, Data Analysis
Education
University of Phoenix 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Natalia High School 1996 — 1998
Diploma