UnitedHealthcare Company
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. CEO: David S. Wichmann (1 Sep 2017–) Headquarters: Minnetonka, Minnesota, United States Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealthcare List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealthcare. You can filter them based on skills, years of employment, job, education, department, and prior employment.
UnitedHealthcare Salaries. You can even request information on how much does UnitedHealthcare pay if you want to. Learn about salaries, pros and cons of working for UnitedHealthcare directly from the past employees.
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7,303 UnitedHealthcare employees in database. Find out everything there's to know about UnitedHealthcare employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealthcare Employees
U.S. Renal Care July 2015 - Present
Global Care Delivery August 2014 - June 2015
UnitedHealthcare November 2007 - August 2014
US Army February 1999 - December 2006
Skills
Public Speaking, Analysis, Outlook, Program Management, Strategic Planning, Microsoft Office, Customer Service, Team Building, Leadership, Process Improvement, Training, Microsoft Excel, Management, Account Management, Team Leadership, Government, Microsoft Word, Military Experience, Security Clearance, Troubleshooting, Project Management, Testing, Healthcare, Leadership Development, Customer Satisfaction, Cross-functional Team..., Coaching, Military, Sales
Education
ITT Technical Institute-Richardson 2014 — 2015
Network Systems Administration, Cyber/Computer Forensics and Counterterrorism
Redstone Arensal Missile and Munitions Post 1999 — 2000
Intergrated family of test equipment, Missile and Munitions
Mac Arthur High School 1994 — 1998
General Studies, General Studies
UnitedHealthcare August 2014 - Present
UnitedHealthcare April 2013 - August 2014
UnitedHealthcare / OptumHealth July 2011 - April 2013
Nationwide Better Health June 2009 - July 2011
Holt McDougal (formerly Holt, Rinehart and Winston) December 2003 - December 2008
The Times Reporter April 2003 - August 2003
Skills
Proposal Writing, Strategy, Project Management, Marketing, Marketing Communications, Salesforce.com, Training, Cross-functional Team..., Technical Writing, Editing, Process Improvement, Strategic Planning, New Business Development, Healthcare, Strategic Communications, Marketing Strategy, Management, Microsoft Excel, Qvidian, Health Insurance, Team Management, Team Leadership, RFP, Proposal Support
Education
Otterbein College 2007 — 2010
Masters, Business Administration
Kent State University 1998 — 2002
Bachelors, English
Fidelity Investments December 2014 - Present
Fidelity Investments June 2012 - December 2014
Pitney Bowes October 2010 - December 2011
General Dynamics February 2009 - May 2010
UnitedHealthcare October 2007 - July 2008
Skills
Microsoft Office, Project Coordination, Sales Support Tools, Series 6, Customer Service, Microsoft Word, Sales
Education
Johnson & Wales University-Providence 2013 — 2015
Master of Business Administration (MBA), Finance
Keene State College 2000 — 2004
Bachelor of Science, Business Management
University of Newcastle 2003 — 2003
Study Abroad, General studies
EWG
UnitedHealthcare September 2012 - Present
Aerotek January 2012 - September 2012
Citi May 2003 - November 2011
Skills
Westlaw, Legal Research, Legal Writing, Legal Assistance, Litigation, Litigation Support, Document Review, Pleadings, Civil Litigation, Legal Documents, Trials, Courts, Lexis, Family Law
Education
Kaplan University-Hagerstown Campus 2005 — 2008
AAS, Legal Assistant
Kaplan University-Hagerstown Campus 2005 — 2008
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal
Blount Healthcare Enterprises LLC-Independent Business Owner February 2015 - Present
Friendship Village Sunset Hills July 2013 - May 2015
Senior Healthcare Management January 2012 - August 2013
Dept of Health and Senior Services- Missouri January 2009 - January 2012
Reliant Health care January 2008 - January 2009
Heritage Healthcare Center 2008 - 2009
St. Joseph Hospital-SSM 2003 - 2006
UnitedHealthcare 1987 - 1989
Skills
Home Care, Healthcare, Inpatient, Medicaid, JCAHO, Physician Relations, Medicare, Nursing Management, Patient Safety, Case Managment, Managed Care, Wound Care, Disease Management, Critical Care, Long-term Care, Utilization Management, HIPAA, Elder Care, Quality Improvement, Healthcare Consulting, Legal Nurse Consulting, Rehabilitation, Medical Records, MDS 3.0, Physicians, Case Management, Nursing, Hospitals, Clinical Research, Healthcare Management, Acute Care, Healthcare Industry, Strategic Planning, Team Building, Management, Customer Service, Leadership, Patient Advocacy
Education
University of Phoenix 2012 — 2015
Business Administration and Management, General
Southern Illinois University, Edwardsville 1976 — 1980
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Centers for Medicare and Medicaid
SMQT, Facility Advisory Nurse
John A Logan College
Associate of Science (AS), Registered Nursing/Registered Nurse
UnitedHealthcare May 2008 - Present
Canasta 2002 - Present
Chicago Ideas Week 2013 - 2013
Chicago Public Radio 2001 - 2009
UnitedHealthcare October 2005 - May 2008
Farr Associates Architecture Planning Preservation January 2004 - October 2005
Planned Parenthood / Chicago Area October 2003 - December 2004
Patterson, Gray & Associates 2000 - 2003
The Henry Ford May 2000 - October 2000
Antarctic Support Associates November 1999 - March 2000
Skills
Data Analysis, Contract Negotiation, Healthcare, Hospitals, Public Speaking, Health Insurance, Microsoft Office, Project Management, Insurance, Microsoft Excel, Managed Care, Business Strategy, Management, Customer Service, Process Improvement, Social Media, Leadership, Research, Coaching, Network Development, Account Management, Analysis, Healthcare Information..., Marketing Strategy, Non-profits, Healthcare Consulting, Program Management, Nonprofits
Education
Harold Washington College 2012 — 2014
Business Administration and Management, General
Thomas J. Watson Foundation 1997 — 1998
Fellow, The Economic Challenges of Woodworking Across the Baltic (Sweden / Poland / Romania)
Kalamazoo College 1992 — 1998
Bachelor of Arts (B.A.), Chemistry and Art/Art History
Sovereign Healthcare May 2015 - Present
CPI Consulting (Continuous Process Improvement) December 2013 - Present
I PLAN EVENTS LLC October 2003 - Present
Webster University August 2003 - Present
Element Consulting Group May 2014 - December 2014
UnitedHealthcare November 2004 - October 2013
Vanguard Health Systems October 2002 - July 2003
Skills
Leadership, Event Planning, Strategic Planning, Management, Project Management, Fundraising, Event Management, Coaching, Budgets, Recruiting, Financial Analysis, Customer Service, Training, Change Management, Public Relations, Healthcare, Public Speaking, Leadership Development, Sales, Microsoft Office, Contract Negotiation, Sales Management, Marketing Strategy, Business Development, Nonprofits, Marketing Communications, Program Management, Marketing Management, Team Leadership, Account Management, Entrepreneurship, Time Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master Project Management, Project Management, 3.9
Leadership West 2006 — 2007
Keller Graduate School of Management of DeVry University 2001 — 2003
MBA, Business
United HealthCare Corporation May 2011 - Present
Randstad May 2011 - January 2012
The Jacobson Group November 2010 - May 2011
Kaplan College March 2010 - November 2010
ACS June 2009 - February 2010
The Jacobson Group February 2009 - April 2009
Knowledge Services September 2008 - December 2008
UnitedHealthcare November 2005 - June 2008
Managed Health Services February 2003 - November 2004
Zesco Products Inc. 1999 - 2002
Skills
Medicaid Managed Care, Human Resources, Medical Staff..., Call Centers, Complaint Management, Oral & Written..., Appointment Scheduling, Master Scheduling, Facets, Crest, Employee Training, Customer Satisfaction, Insurance Enrollment, Coordination of Benefits, Reports and..., Medisoft, Supervisory Skills, Diamond, Public Assistance..., Provider Relations, Provider Credentialing, CareOne, COSMOS, ICUE, Managed Care, Medical Terminology, Medical Coding, Healthcare
Education
Kaplan College-Indianapolis 2009 — 2011
Associate of Science (AS), Medical Practice Management
George Washington High School 1983 — 1987
High School
GalaxE.Solutions August 2014 - Present
GalaxE.Solutions January 2014 - Present
GalaxE.Solutions August 2014 - Present
GalaxE.Solutions September 2014 - January 2015
GalaxE.Solutions January 2014 - January 2015
GalaxE.Solutions November 2013 - December 2014
GalaxE.Solutions March 2014 - August 2014
GalaxE Solutions March 2013 - March 2014
UnitedHealthcare September 2012 - December 2012
JAWOOD, a Genpact company January 2012 - August 2012
Skills
Business Analysis, Healthcare, Requirements Gathering, Systems Analysis, Test Automation, Project Management, .NET, EDI, Healthcare Information..., SDLC, Medicare Part D, Health Insurance, Claims Management, Microsoft Certified..., Visual C++, Visio, Integration, Requirements Analysis, MindManager, HP Quality Center, BPMN
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (BTech), Electrical and Electronics Engineering
Sri Chaitanya Mahila Kalasala 2000 — 2003
Intermediate
Sri Satya Sai Vidya Vihar High School 1996 — 2000
High School
Iowa Cancer Consortium January 2013 - Present
UnitedHealthcare March 2012 - December 2012
American Cancer Society January 2010 - March 2012
Skills
Health Promotion, Public Health Education, Program Development, Community Outreach, Public Speaking, Building Relationships, Marketing Strategy, Member Relations, Marketing, Volunteer Management, Volunteer Recruiting, Volunteer Training, Event Planning, Event Management, Coordinating Events, Strategic Planning, Relationship Management, Program Management, Recruiting
Education
Kaplan University 2010 — 2012
MPH, Public Health, Program Development
University of Iowa 2007 — 2010
BA, Biology & Business
CIGNA Healthcare April 2011 - Present
The National Association of Disease Management & Wellness Professionals April 2013 - Present
UnitedHealthcare April 2010 - April 2011
APS Healthcare 2008 - 2009
Healthways, Inc May 2006 - August 2008
St. Joseph Hospital Kirkwood 2004 - May 2006
Intelistaff 1999 - 2005
St. Louis University, SoLUtions 2002 - 2004
St. John's Mercy Medical Center 2001 - 2002
The Clinical Research Center January 1999 - January 2001
Skills
Nursing, Disease Management, Utilization Management, Hospitals, Surgery, Healthcare Management, Healthcare, Case Managment, Utilization Review, Inpatient, Wellness, ICU, Health Education, Health Promotion, Medicine, Acute Care, Clinical Research, Patient Advocacy, Certified Case Manager, Home Care, Managed Care, Medicaid, Nursing Education, Quality Improvement, Patient Education, Case Management, Medical Case Management, Medical/Surgical, IV, Registered Nurses, Critical Care, Community Health, BLS, HEDIS, HIPAA, Healthcare Consulting
Education
Jacksonville University 2013 — 2015
Enrolled in BSN Program, BSN
Jefferson College 1990 — 2013
Associates Degree, engineering and nursing
Missouri Baptist Medical Center School of Nursing 1993 — 1996
RN, Nursing
Green Group Holdings, LLC May 2014 - Present
Alphastaff 2012 - 2013
UnitedHealthcare October 2009 - May 2011
Skills
Benefits Administration, HRIS, Onboarding, Employee Relations, Employee Benefits, HR Consulting, HR Policies, FMLA, Human Resources, New Hire Orientations, Personnel Management, Employee Engagement, Payroll, Health Insurance, Open Enrollment, Customer Service
Education
Kaplan University 2012 — 2015
Associates (working towards), Human Resources Management and Services
Harwood Financial Group April 2012 - Present
UnitedHealthcare January 2012 - Present
Harwood Financial Group January 2012 - Present
Akzo Nobel 2009 - 2012
Windsor Marketing Group 2002 - 2009
Skills
Income Planning, Retirement Planning, Small Business, Financial Services, Asset Protection, Nursing Home Protection, Probate Avoidance..., Tax-Favored Retirement..., Key Man Insurance, Executive Bonus..., Health Insurance, Social Security, Life Insurance, Business Succession..., Buy-sell Agreements, Retirement, Financial Goals, Disability Insurance, Asset Allocation, Medicare, Financial Advisory, Wealth Management, 401k, Fixed Annuities, Term Life Insurance, IRAs, Investments, Lead Generation, Key Person Insurance, Training, Financial Planners, Long-term Care, Mutual Funds, Succession Planning, Long Term Care Insurance, Estate Planning, Investment Advisory, Personal Finance, Wealth, Wealth Management..., Whole Life, 401k Rollovers, Roth IRA, Sales Presentations, Business, Wealth Accumulation
Education
Advisors Excel Life University
Life Insurance Arbitrage Specialist
Florida Insurance School
License 2-15: Life, Health & Annuities
Kaplan University
Series 65
United Health Care
Group, Individual & Medicare Insurance
University of Phoenix
Business Administration, Management and Operations
UnitedHealthcare October 2014 - Present
Florida Blue 2007 - 2014
Florida Blue 2004 - 2007
Florida Blue 2000 - 2003
Florida Blue 1997 - 1999
CNA Insurance 1995 - 1996
Paychex 1989 - 1994
Skills
Effective communication, Management, Healthcare, Process Improvement, Health Insurance, Six Sigma, Leadership, Strategic Planning, Business Analysis, Medical Cost Management, Administrative Cost..., Business Project..., Cross-functional Team..., Analysis, Recruiting, Project Management, Strategy, Budgets, Project Planning, Training
Education
Jacksonville University 1994 — 1996
MBA, Management and Marketing
Rochester Institute of Technology
Bachelor of Science, Business Administration (BBA)
Six Sigma
Six Sigma Black Belt
UnitedHealthcare January 2012 - Present
Education
Keller Graduate School of Management of DeVry University 2008 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix
Sears Optical August 2013 - Present
UnitedHealthcare March 2013 - May 2013
Epping Dunkin Donuts October 2011 - March 2013
Macy's March 2011 - June 2012
Joann Fabrics August 2010 - March 2011
Student Transportation of America 2008 - 2009
Comstar Ambulance Billing, Inc 2004 - 2008
Skills
Healthcare, Accounts Payable, Accounting, Data Entry, Microsoft Excel, Outlook, Bookkeeping, Microsoft Word, Customer Service, Microsoft Office, PowerPoint, 10 Key, Sarbanes-Oxley Act, Budgets, Accounts Receivable, ADP Payroll, Financial Analysis, General Ledger, Auditing, Account Reconciliation, Leadership, Telephone Skills, Peachtree, Time Management, Operations Management, Training, Financial Reporting, Bank Reconciliation, Cash Flow, Journal Entries, Customer Satisfaction, Team Building, Sales, Team Leadership, Cost Accounting, Tax Preparation, Inventory Management, Cashiering, Inventory Control, GAAP, Recruiting, Access, Office Administration
Education
AHP-Weston 2012 — 2012
Associate, Medical Transcription/Transcriptionist, B
Kaplan University 2008 — 2010
Bachelor, Accounting with Concentration in Auditing and Forensic Accounting
Hesser College 2006 — 2008
Associate & Bachelor, Accounting & Business Management
Allstate Financial Services, LLC April 2014 - Present
UnitedHealthcare August 2010 - May 2013
People First Insurance January 2006 - August 2010
Pinellas County Government August 2000 - January 2007
Pinellas County Government August 1997 - August 2000
Pinellas County Government August 1993 - August 1997
Pinellas County Government August 1990 - August 1993
Skills
Account Management, New Business Development, Disability Insurance, Employee Benefits, Medicare, Claim, Business Analysis, Customer Service, Sales Management, Health Savings Accounts, Sales, Managed Care, Health Insurance, Insurance, Life Insurance, Healthcare, Process Improvement, CRM, Underwriting, Cold Calling, Long-term Care, Team Building
Education
ITT Technical Institute-Tampa 1989 — 1990
Associate's degree, Legal Studies, General
University of Phoenix
Business, Management, Marketing, and Related Support Services
Dept of Family and Protective April 2012 - June 2014
Dell September 2008 - April 2012
Health Special Risk May 2009 - October 2009
UnitedHealthcare January 2002 - March 2007
Education
The University of Texas at Dallas 2007 — 2009
Criminal Justice
University of Louisiana at Monroe 1997 — 1998
Jarvis Christian College 1995 — 1997
UnitedHealthcare February 2012 - Present
OptumHealth June 2007 - February 2012
TheraCare, Inc November 2006 - June 2007
Greater New York Hospital Association March 2006 - November 2006
Saint Mary's Hospital June 1997 - March 2006
Skills
Public Speaking, Data Analysis, Market Research, Medicaid, Medicaid Managed Care, Managed Care, Business Development, Policy Analysis, Regulatory Analysis, Business Strategy, Strategic Communications, Microsoft Office, MapPoint, Proposal Writing, RFP Generation, Strategic Planning, Health Policy, Healthcare, Sales, Strategy, Project Management, Leadership, Analysis, New Business Development
Education
Kean University 2013 — 2015
Master, Healthcare Administration
Montclair State University 1997 — 2001
Bachelor, English
UnitedHealthcare May 2012 - June 2015
Independant Contractor October 2011 - March 2012
St. Luke's Episcopal Hospital System May 2010 - September 2010
Baylor College of Medicine November 1998 - April 2010
Baylor College of Medicine December 1997 - November 1998
Baylor College of Medicine June 1995 - December 1997
Baylor College of Medicine February 1993 - June 1995
Harvey Suites February 1992 - February 1993
The Royal Sonesta Hotel October 1991 - November 1992
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
MBA, Concentration in Health Services
University of New Orleans 1985 — 1991
BA, Hotel, Restaurant Mang. & Tourism
Disney University 1988 — 1988
Hospitality Internship
Xerox Business Services November 2012 - Present
UnitedHealthcare May 2011 - November 2012
Cognizant Technology Solutions May 2011 - June 2012
Hexaware Technologies Inc. April 2006 - May 2011
Hexaware Technologies Inc. June 2005 - March 2006
Recreate Solutions Pvt Ltd August 2003 - June 2005
Defence Research & Development Laboratory (DRDL), Hyderabad March 2003 - July 2003
Skills
Software Project..., Technical Analysis, Systems Analysis, Solution Architecture, Cloud Computing, Java Enterprise Edition, Technical Architecture, Healthcare, Forte, Siebel, Perl, Performance Management, Ground Transportation, Airlines, J2ME, JAVA, Pl/SQL, Interactive TV, Rational Software..., Technical Project..., VMS, Image Processing, Spring, Hibernate, Certified Scrum Master..., Requirements Gathering, SOA, Testing, CRM, PL/SQL, Scrum, Software Development, SDLC, Requirements Analysis, Oracle, Business Analysis
Education
REC BHALKI, BIDAR, KARNATAKA 1999 — 2003
BE, COMPUTER SCIENCE
Kendriya Vidyalaya 1997 — 1999
10th, 12th, Science with Math
Searfoss Consulting Group, LLC April 2011 - Present
Searfoss & Associates, LLC April 2011 - May 2014
Cardiology Advocacy Alliance October 2011 - December 2012
George Washington University January 2011 - April 2011
UnitedHealthcare November 2007 - April 2011
MGMA-ACMPE April 2005 - November 2007
University of Maryland Baltimore County September 2004 - December 2006
MGMA-ACMPE August 2001 - April 2005
American College of Emergency Physicians August 2000 - August 2001
Maryland House of Delegates 2000 - 2000
Skills
Cardiology, Managed Care, Medicare, Healthcare, Health Policy, Healthcare Management, Healthcare Information..., Healthcare Consulting, Medicaid, HIPAA, Legal Writing, Physician Relations, EHR, Health Insurance, International Relations, Revenue Cycle, Physicians, Practice Management, Healthcare Industry, Hospitals, HMO, Public Health, Leadership, Health Information..., Medicine, Provider Relations, Informatics, Disease Management, Medical Billing, Quality Improvement, EMR, Nonprofits, Credentialing, Community Outreach, Revenue Cycle Management, Patient Safety, Clinical Research, Strategic Partnerships
Education
University of Maryland School of Law 2000 — 2004
Doctor of Law (J.D.)
University of Maryland Baltimore County 1997 — 1999
B.A., Health Science and Policy
Kansas State University 1995 — 1997
Manhattan High School 1993 — 1995
The Rampart Group April 2014 - Present
USI Insurance Services LLC April 2012 - March 2014
Medco April 2007 - April 2012
UnitedHealthcare June 2001 - March 2007
United Health Plan June 1999 - June 2001
United Health Plan November 1997 - June 1999
Oxford Health Plans February 1997 - November 1997
Oxford Health Plans September 1996 - February 1997
Oxford Health Plans September 1995 - September 1996
Skills
Leadership, Health Insurance, Healthcare Reform, Employee Benefits, Management, Account Management, Strategic Planning, Sales, Program Management, Customer Service, Budgets, Policy, Mergers & Acquisitions, Financial Analysis, Managed Care, Insurance, Medicare, Team Leadership
Education
Kaplan University
Bachelor of Science, Business Administration; an emphasis in Healthcare
The Hartford April 2014 - Present
The Hartford April 2013 - April 2014
The Hartford January 2006 - March 2013
UnitedHealthcare September 2005 - December 2005
Oxford Health Plans June 2002 - September 2005
Aon Hewitt 2000 - 2001
UnitedHealthcare 2000 - 2000
Oxford Health Plans 1998 - 1999
Oxford Health Plans 1996 - 1998
Skills
SAS, SQL, Oracle SQL, SQL Server, XML, JCL, Teradata, Excel, UltraEdit, Sametime, Unix, SharePoint, Oracle, Data Mining, Analysis, Business Intelligence, Insurance, Microsoft Excel, Microsoft SQL Server, Program Management, Quality Assurance, SAS programming, SSRS, Customer Service, Data Analysis
Education
Kaplan University 2005 — 2006
Associate of Science (A.S.), Interdisciplinary Studies, 4.0
Southern Connecticut State University 1990 — 1994
Political Science and Government
Marquette University January 2014 - Present
UnitedHealthcare November 2012 - Present
Wisconsin Department of Corrections January 2012 - November 2012
Juniata College January 2010 - May 2010
Juniata College January 2008 - May 2010
Financial Allocations Board September 2008 - May 2009
Salvation Army Arc of Learning September 2006 - May 2008
Skills
Statistics, Research, Higher Education, Grant Writing, PCR, Chemistry, Academia, Community Outreach, Teaching, Western Blotting, Public Speaking, Microscopy, Microbiology
Education
The University of Iceland 2010 — 2011
MA, Medieval Icelandic Studies
Juniata College 2006 — 2010
Bachelor of Science (B.S.), Biology, General
American Bureau of Shipping May 2004 - Present
Lengston Business Services April 2004 - July 2007
HEB Warehouse September 2003 - May 2004
CoreStaff December 2003 - April 2004
Today's Staffing November 2002 - December 2003
UnitedHealthcare June 1998 - November 2002
Skills
Typing, Microsoft Office, Oracle Applications, Microsoft Word, Microsoft Excel, microsoft access, Invoice Processing, Databases, Data Entry, Filing, Electronic Filing, Civil Drafting, Microfilm, Recievables, Mail Server, Mail Merge, Copying, PDF Creator, Email, Answering Telephones, Time Management, microsoft powerpoint, Access, Lotus Notes, PowerPoint, Shipping
Education
ITT Technical Institute-Indianapolis 2012 — 2015
Accounting and Finance
San Jacinto College 2011 — 2012
Architectural/Structure/Civil Engineering, 1.52
University of Phoenix 2009 — 2010
1.82 GPA, Accounting and Finance
Zoe Life Christian Academy 1981 — 1994
High School, Diploma
Massey Business College 1990 — 1992
Certificate, Executive Accounting
Cardinal Health June 2012 - Present
The Cleveland Clinic February 2012 - July 2012
OptumInsight, A UnitedHealth Group company April 2010 - November 2011
OptumHealth June 2006 - April 2010
UnitedHealthcare August 2005 - June 2006
UnitedHealthcare, a UnitedHealth Group company October 2000 - August 2005
CONYNGHAM February 1994 - January 2001
Skills
Training Management, Adult Education, Facilitation, Needs Analysis, Leadership Development, Healthcare, Instructional Design, Coaching, Employee Benefits, Team Building, Strategic Planning, Managed Care, Training Delivery, Leadership, Organizational...
Education
Kent State University 1985 — 1992
Master of Arts, Organizational Communication
John Carroll University 1980 — 1984
BA, Communication
UnitedHealthcare May 2015 - Present
Unitedhealthcare July 2013 - May 2015
State of Minnesota, Department of Public Safety September 2012 - July 2013
State of Minnesota, Department of Corrections February 2007 - September 2012
College Nannies & Tutors January 2009 - March 2012
Questar Assessment, Inc. 2006 - 2007
Osseo Area Schools Adult and Family Learning August 2005 - July 2006
Skills
Instructional Design, Teaching, Curriculum Design, Training, Public Speaking, Curriculum Development, Adult Education, Tutoring, Leadership, Staff Development, Program Management, Educational Technology, Editing, E-Learning, Research, Project Management, Classroom, Adobe Captivate, Articulate Storyline, Articulate Engage, Articulate Presenter, Articulate Quizmaker, Adobe Photoshop, Captivate
Education
Saint Mary's University of Minnesota 2007 — 2009
M.Ed., Teaching and Learning
University of Minnesota-Twin Cities 1999 — 2003
Grad. Cert., Adult Education and Human Resources
Kalamazoo College 1990 — 1994
B.A., English, Theater
Aon Hewitt 2012 - 2013
AT & T 2012 - 2012
Aon Hewitt 2011 - 2011
UnitedHealthcare 2010 - 2011
ITT Technical Institute 2009 - 2010
Texas Tech University 2009 - 2009
Shining Light Academy 2006 - 2008
Career Point Institute 2002 - 2004
Keane, Inc. 1997 - 2000
Skills
Word, Excel, PowerPoint, HTML, Photoshop, Quick Test Professional, JIRA, Access, SQL Server, Crystal Reports, Web Design, Adobe Creative Suite, Microsoft Word, Microsoft Excel, Quality Assurance
Education
Texas Tech University
Master of Education, Instructional Technology
Kennesaw State University
Bachelors of Business Administration, Business Administration
Department of Veterans Affairs June 2010 - June 2011
Schwan's Consumer Brands North America January 2007 - June 2010
UnitedHealthcare July 2005 - March 2007
United Healthcare July 2005 - February 2007
United States Air Force January 1999 - January 2005
Education
ITT Technical Institute-Eden Prairie 2011 — 2013
Computer Networking Systems, Information Technology, 3.6
Mayde Creek High School
Diploma
Air Force Technical School, Keesler Air Force Base
Certificate, Information Management
Rasmussen College-Minnesota
Fidelity Investments - Asset Management September 2012 - Present
Fidelity Investments January 2011 - August 2012
Fidelity Investments January 2006 - December 2010
UnitedHealthcare September 2001 - January 2006
Tufts Health Plan April 1997 - February 2000
Skills
Marketing Communications, Insurance, Employee Benefits, Outlook, Customer Service, Financial Services, Process Improvement, Lotus Notes, Account Management, Microsoft Excel, Team Building, Leadership
Education
Johnson & Wales University 1986 — 1994
BS, Management
Cumberland High School 1982 — 1986
Allina Hospitals & Clinics November 2012 - Present
HealthPartners June 2012 - October 2012
Target October 2011 - January 2012
ENT Associates of Greater Nashua February 2011 - May 2011
UnitedHealthcare July 2010 - November 2010
Hillsborough County Animal Hospital March 2010 - June 2010
CVS Pharmacy July 2009 - October 2009
CBCS July 2008 - June 2009
Target August 2003 - October 2007
SNHMC July 2005 - April 2006
Skills
Medical Receptionist, Receptionist, Administrative Assistant, Administrative Support, Office Support, Filing, Record Keeping, Scheduling, Customer Service, Appointment Scheduling, Computer, Microsoft Office, Microsoft Word, Microsoft Excel, Team Player, Creative Problem Solving
Education
Hesser College 2006 — 2008
Associates, Psychology
Keene State College
Bachelor of Arts, Theater Arts
UnitedHealth Group November 2011 - Present
UnitedHealthcare May 2008 - January 2012
Fiserv Lending Solutions April 2006 - April 2008
Charter One Mortgage January 1999 - December 2005
Skills
Sales Management, Team Building, Instructional Design, Strategic Planning, Large Group Facilitation, Leadership Development, Performance Management, Management Consulting, Change Management, Training, Management, Leadership, Program Management, Account Management, Workshop Facilitation, Budgets, Business Development, Talent Management
Education
James Madison University 1987 — 1991
Bachelor of Arts, English
Department of Veterans Affairs April 2014 - Present
Holiday Inn December 2013 - Present
UnitedHealthcare June 2009 - Present
Sears 2015 - 2015
Sears 2015 - 2015
Sears 2015 - 2015
UnitedHealth Group June 2009 - April 2011
The Charlton Group, Inc. April 2008 - May 2009
Chippewa Valley Newspapers August 2007 - March 2008
US Navy November 2002 - June 2007
Skills
Corporate Communications, Marketing Communications, Microsoft Office, Public Relations, PowerPoint, Social Media, Customer Service, Word
Education
Lakeland College 2009 — 2012
Master of Business Administration (M.B.A.), Healthcare and Project Management, 3.2
University of Wisconsin 1999 — 2002
Bachelor of Arts, Communications
University of Wisconsin-Eau Claire 1999 — 2002
Bachelors of Arts, Communications
Itasca Community College 1997 — 1999
Associate of Arts, General Studies
UnitedHealthcare June 2014 - Present
Global Marketing Research Services, Inc. July 2010 - July 2015
Florida Insurance representing Florida Blue (Blue Cross/Blue Shield) January 2015 - March 2015
EBay Enterprise/ Adecco (seasonal) September 2013 - January 2014
Percepta November 2010 - August 2013
Skills
Customer Service, Customer Satisfaction, Inventory Management, CDL Class B, Manufacturing Operations, Computer Proficiency, Healthcare, Salesforce.com, Microsoft Word, Typing, Forklift Operation, Open Enrollment, Enrollment Services, Market Research, Sales
Education
Keiser University 2012 — 2015
Bachelor’s Degree, Business Administration, 3.5
Brevard Community College 2008 — 2010
Associate's Degree, General Studies
North Shore-LIJ CareConnect Insurance Company, Inc. October 2014 - Present
Health Republic Insurance May 2013 - March 2014
UnitedHealthcare December 2007 - March 2013
Skills
Medicare, Managed Care, Medicaid Managed Care, Community Outreach, Customer Service, Customer Retention, Bilingual-Chinese, Health Education, Recruiting, Management, Marketing, Insurance, Sales, Physician Relations, HIPAA, HMO, Provider Relations, Nonprofits, Case Management, Medicaid, Healthcare, Leadership, Strategic Planning
Education
Kaplan University
Bachelor of Business Administration (BBA), Marketing
Legacy High School 1999 — 2003
School of Nations 1992 — 1999
Ripley Tools, LLC February 2015 - Present
Beazley January 2014 - October 2014
Connecticut Children's Specialty Group, Inc. August 2013 - December 2013
UnitedHealthcare April 2010 - November 2012
UnitedHealthcare April 2009 - April 2010
Travelers Life & Annuity (became MetLife in 2005) 2000 - 2008
Travelers Life & Annuity 1998 - 2000
Skills
Financial Analysis, PeopleSoft, Customer Service, Account Reconciliation, Microsoft Excel, Auditing, Essbase, Problem Solving, Troubleshooting, Process Improvement, Training & Development, System Testing, Documentation, Benefit Plan..., Customer Satisfaction, Highly detail oriented, Data Analysis, Mathematical Analysis, SharePoint, Microsoft Access, PowerPoint, Blackline, Access, Business Analysis, Accounting, Forecasting
Education
Keene State College
Bachelor's degree, Accounting; Minors: Mathematics & Management
Heartland Payment Systems October 2013 - Present
UnitedHealthcare March 2012 - Present
UnitedHealth Group March 2011 - October 2013
Playtime magic 2004 - 2012
Humana March 2010 - June 2011
Humana August 2002 - March 2010
PepsiCo May 1998 - August 2000
Lake Forest Country Club 1996 - 1998
Lake Forest Country Club 1996 - 1998
Skills
Human Resources, Customer Service, Data Analysis, Health Insurance, Records Management, Six Sigma, Bilingual, 10 Key, Social Media
Education
Ivy Tech Community College 2012 — 2014
Associate of Science (A.S.), Design and Visual Communications, General
Fort Jackson, SC 1996 — 1996
Personnel Records Specialist, Human Services, General
UnitedHealthcare January 2008 - Present
FLORIIDA HOSPITAL HEALTHCARE SYSTEM January 2006 - Present
OptumHealth Financial (United HealthCare) May 2008 - August 2012
EXPRESS SCRIPTS/CURASCRIPT PHARMACY January 2007 - December 2007
TANDEM HEALTHCARE January 2005 - January 2006
Skills
Medicare, Medicaid, Health Policy, CPT
Education
American Academy of Professional Coding- CPC
Blake Business Institute
Associates Degree, Healthcare Administration
Kaplan University
Bachelors Degree
United Concordia Dental December 2008 - Present
UnitedHealthcare 2005 - 2009
Travelers 1990 - 2000
Skills
Employee Benefits, Health Insurance, Sales, Insurance, Account Management, Customer Retention, Health Savings Accounts, Disability Insurance, Health Care Reform, Selling, Life Insurance, Term Life Insurance, Brokers, Managed Care, Medicare, Strategic Planning, Sales Management, Dental Insurance, Vision Insurance
Education
James Madison University 1984 — 1986
BBS, Management
United Natural Foods November 2013 - Present
UnitedHealthcare June 2007 - November 2013
Ackroyd Engineering August 2006 - June 2007
J C Penney May 2002 - August 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Event Planning, Strategic Planning, Customer Service, Call Center, Accounts Receivable, Inventory Management, Leadership, Microsoft Word, Outlook, Social Networking, Teamwork, Training
Education
Southern New Hampshire University 2007 — 2009
Masters of Science, Organizational Leadership
Keene State College 2001 — 2005
Bachelor of Science, Architectural Studies
Argo Group International Holdings, Ltd. March 2011 - Present
Argo Group International Holdings, Ltd. June 2006 - March 2011
UnitedHealthcare December 2005 - June 2006
Argo Group International Holdings, Ltd. November 2004 - December 2005
Argo Group International Holdings, Ltd. January 2004 - November 2004
Argo Group International Holdings, Ltd. March 2002 - January 2004
MeadWestvaco March 2001 - March 2002
CIGNA Healthcare January 1999 - February 2001
Skills
Vendor Management, Process Improvement, Business Process..., Business Analysis, SDLC, Insurance, Leadership, Outsourcing, Project Management, Business Process, IT Strategy, Change Management, Risk Management, Integration, Visio, IT Management
Education
Virginia Commonwealth University 1998 — 1998
MBA
James Madison University 1995 — 1997
BBA
Blue Cross Blue Shield July 2013 - Present
UnitedHealthcare August 2012 - July 2013
Pawnee Mental Health Services January 2007 - August 2009
US Army, Ft. Riley June 2004 - December 2005
Skills
Family Therapy, Psychotherapy, Mental Health, Therapists, Clinical Supervision, Counseling, Couples, Depression, Anxiety Disorders, Deployment, Parenting Issues, Utilization Management, CBT, Grief Counseling, Adolescents
Education
Kansas State University 2003 — 2005
Master of Science (M.S.), Marriage and Family Therapy/Counseling
University of Houston-Clear Lake 2002 — 2003
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
Texas A&M University 1998 — 2002
Bachelor of Arts (B.A.), Psychology
UnitedHealthcare September 2015 - Present
Masonicare Corp. May 2010 - September 2015
TriZetto Corporation August 2009 - May 2010
Bershtein, Bershtein & Bershtein, PC October 1996 - April 2003
New Haven Superior Court January 1992 - December 1995
Education
Quinnipiac University School of Law 1991 — 1995
Doctor of Law (J.D.)
Ithaca College 1987 — 1991
Bachelor's degree
UnitedHealthcare April 2014 - Present
UnitedHealthcare September 2013 - April 2014
UnitedHealthcare May 2012 - September 2013
DeVry University January 2004 - July 2012
UnitedHealthcare February 2008 - May 2012
University of Pittsburgh School of Medicine July 2004 - February 2008
Meadville Medical Center June 1999 - July 2004
Ion Health Care, Inc (Great American Health Plan) May 2003 - June 2004
Unity Medical Group January 1997 - June 1999
Health Care Group of St. Louis, P.C. (Prudential) June 1995 - January 1997
Skills
Healthcare Management, Medical Management, Healthcare, Managed Care, Health Insurance, Utilization Management, Healthcare Information..., Management, Change Management, Health Policy, Organizational..., Medical Education, Medicine, Patient Safety, Physician Relations, Public Health, Revenue Cycle, Quality Improvement, Team Building, Training, Disease Management, Clinical Research, Practice Management, Family Medicine, Healthcare Consulting, Healthcare Industry, Hospitals, Medicare, Medicaid, Physicians
Education
Keller Graduate School of Management of DeVry University 1997 — 1999
MBA, Business
University of California, Irvine - The Paul Merage School of Business 1992 — 1992
Graduate Certificate, Medical Management
University of California, Irvine - College of Medicine 1973 — 1976
MD, Medicine
University of Southern California 1969 — 1973
BA, Psychology (Physiological)
Royal Healthcare Associates April 2013 - Present
Sunshine Health Plan May 2014 - October 2014
Independent Living Systems, LLC August 2011 - April 2013
Coventry Health Care January 2010 - July 2011
American Elder Care 2009 - 2010
Vitas Healthcare June 2006 - December 2008
UnitedHealthcare May 2004 - June 2006
Many Health Center April 1998 - May 2006
Skills
Healthcare Management, Healthcare, Managed Care, Medicare, Medicaid, Nursing, Hospitals, Disease Management, Healthcare Information..., HIPAA, Clinical Research, Home Care, Long Term Acute Care, Medicaid Managed Care, NCQA, Health Plan Operations, Health Insurance, Long-term Care, EHR, Process Improvement, Quality Improvement, Utilization Management, Team Building, Policy, Software Documentation, Elder Care, Insurance, Healthcare Consulting, HMO, Healthcare Industry, Physician Relations, Physicians, EMR, Health Policy, Revenue Cycle, Provider Relations, Case Management, Network Development, Informatics
Education
Jacksonville University
BSN, Nursing
Miami Dade College
ASN, Nursing
Miami Dade College
AA, Chemistry
ProPath Pathology Services January 2014 - Present
PMAM 2013 - 2014
Kaplan College 2012 - 2013
Kaplan College 2009 - 2012
RobertHalf International 2008 - 2008
UnitedHealthcare 2002 - 2008
Skills
Higher Education, Educational Leadership, Curriculum Development, Adult Education, Educational Technology, E-Learning, Business Analysis, Business Process..., Business Development, Recruiting, Presentations, Human Resources, Interviews, Leadership
Education
Kaplan University-Davenport Campus 2011 — 2012
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.95
Texas Tech University 1995 — 2000
Bachelor of Business Administration (BBA), Marketing/ESS
Healthfirst May 2015 - Present
Healthfirst May 2014 - May 2015
Healthfirst January 2014 - April 2014
Horizon Blue Cross Blue Shield of New Jersey September 2011 - January 2014
UnitedHealth Group July 2010 - September 2011
UnitedHealthcare March 2008 - July 2010
Horizon Blue Cross Blue Shield of New Jersey June 2006 - September 2006
Skills
Six Sigma Greenbelt, Process Improvement, Six Sigma, Visio, Data Analysis, Project Management, Program Management, Strategic Planning, Business Process..., Business Analysis, Change Management, Team Building, Healthcare, PMP, Analysis, Health Insurance, PMO, SDLC, Vendor Management, Healthcare Information..., MS Project, HIPAA, Business Requirements, Project Portfolio..., Requirements Gathering, Requirements Analysis, Cross-functional Team..., Medicare, Managed Care, Software Project..., SharePoint, Software Documentation, Healthcare Consulting, Medicaid, Healthcare Industry, IT Strategy, Information Technology, Project Delivery, Microsoft Project
Education
Villanova University 2013 — 2013
ITIL v3
Villanova University 2012 — 2012
Certificate - Six Sigma Black Belt
Kean University 2005 — 2008
MPA, Health Care Administration
Rutgers, The State University of New Jersey-New Brunswick 2002 — 2005
BA
Pitney Bowes December 2009 - June 2011
Alta Resources April 2008 - December 2008
UnitedHealthcare February 2006 - February 2008
Northwest Airlines 2006 - 2006
The Guardian Life Insurance Company of America 2006 - 2006
Skills
Cosmetics, Beauty, Team Building, Small Business, Interviewing, Health Insurance, Leasing, Leases, Administration, Call Center, Management, Healthcare, Police
Education
Fox Valley Technical College 2003 — 2005
Associate's Degree, Criminal Justice
Kaplan University
Bachelor's of Science, Legal Studies
UnitedHealthcare 2012 - Present
Genentech October 2008 - April 2012
Sutter Connect December 2007 - October 2008
Sutter Connect June 2007 - December 2007
Sutter Connect July 2006 - June 2007
Skills
Operations Management, Process Management, Compliance Management, Compliance, Administration, Customer Relations, Excel, Microsoft Office, Process Improvement, Customer Service, Healthcare, Strategic Planning, Microsoft Excel, Cross-functional Team..., Project Management, Product Management, Capital Budgeting, Analysis, Leadership, Management, Access
Education
Keller Graduate School of Management of DeVry University 2000 — 2004
MBA, HealthCare Administration
Frame of Mind Consulting, LLC January 2013 - Present
Avery Dennsion January 2011 - November 2012
W&G Insurance January 2010 - May 2010
UnitedHealthcare September 2006 - August 2007
UnitedHealthcare July 2005 - August 2006
Hartford Stage January 2004 - February 2005
Skills
Proposal Writing, Cross-functional Team..., Program Management, Strategy, Training, Management, New Business Development, Coaching, Marketing, Human Resources, Leadership, Change Management, Public Speaking, Consulting, Team Building, Business Communications, Strategic Planning
Education
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2011
MBA
University of Hartford 2003 — 2005
Communications, Public Relations, Marketing, Organizational Development
Asnuntuck Community College 2000 — 2003
Associate, Communications
UnitedHealthcare February 2012 - Present
UnitedHealthcare 2005 - May 2012
CIGNA Healthcare April 1990 - April 2005
Skills
Medicare, Insurance, Managed Care, Health Insurance, Vendor Management, Process Improvement, SDLC, Employee Benefits, Change Management, Operations Management, Six Sigma, Claim, Call Centers, Medicaid
Education
King University
Savvysherpa, Inc. February 2013 - Present
RedBrick Health 2006 - November 2012
UnitedHealthcare 2004 - 2006
Definity Health 1999 - 2004
Hewit Associates 1997 - 1999
Aetna 1989 - 1996
Skills
Healthcare, Health Insurance, Managed Care, Start-ups, Strategy, Healthcare Information..., Leadership, Disease Management, Employee Benefits, Product Management, Health Policy, Strategic Planning, Cross-functional Team..., Mergers & Acquisitions, Marketing Strategy, Business Development, Product Development, Customer Experience, Health & Welfare..., Process Improvement, Wellness, Early-stage Startups, Executive Management, Management, Marketing, Entrepreneurship
Education
University of Minnesota - Carlson School of Management 1991 — 1994
MBA
Kansas State University 1985 — 1989
BS
Monsanto Company December 2013 - Present
UnitedHealthcare January 2013 - November 2013
ADP March 2010 - December 2012
Tata Consultancy Services September 2007 - March 2010
Skills
Core Java, EJB, Spring, JSF, Android, Web Services, XML, Glassfish, Eclipse, Hibernate, JavaScript, Oracle, Agile Methodologies, Ant, JMS, Scrum, JUnit, Design Patterns, AJAX, Test Driven Development, Software Engineering, JSP, PL/SQL, SOA, Testing, JAXB, SOAP, J2EE Application..., Java, SQL, Selenium, Sun Certified Java..., Test Automation, Web Applications, Tortoise SVN, Software Development, jQuery, Weblogic, REST, JPA, ClearCase, JSON, JDBC, NetBeans, MySQL, PostgreSQL, Performance Tuning, Database Design, OOP, Hadoop
Education
Gayatri vidya parishad college of engineering 2003 — 2007
Bachelor of Technology (BTech), Mechanical Engineering
Jawaharlal Nehru Technological University 2003 — 2007
Btech, Mechanical
Gnana Bharati English Medium School 1987 — 2000
Tenth Class
GEHA September 2015 - Present
UnitedHealthcare November 2013 - August 2015
UnitedHealth Group October 2011 - November 2013
Health Net November 2005 - September 2011
PacifiCare January 2001 - November 2005
Rulebase October 2000 - January 2001
Integrated Information Systems March 2000 - October 2000
PCS Health Systems June 1999 - March 2000
PacifiCare February 1997 - April 1999
Skills
Vendor Management, Database Marketing, Analytics, Strategic Planning, Cross-functional Team..., Data Analysis, Business Analysis, Leadership, Strategy, Management, CRM, Health Insurance, Direct Marketing, Project Management, Advertising, Analysis, Marketing, Managed Care, Insurance, Product Management, Product Development, Healthcare, Direct Mail, Marketing Communications
Education
Kansas State University 1988 — 1994
B.S., Sociology
Author December 2012 - Present
Argosy University September 2012 - Present
Extraordinary Legacy August 2008 - Present
BTWEN July 2004 - Present
Argosy University 2012 - 2014
UnitedHealthcare November 2011 - August 2012
CBS Television Studios 2010 - 2010
Pacific Gas and Electric Company October 1984 - August 2000
Skills
Public Speaking, Leadership Development, Community Outreach, Staff Development, Program Development, Instructional Design, Fundraising, Non-profits, Coaching, Teaching, Psychology, Curriculum Design, Nonprofits, Mental Health, Psychotherapy, Grant Writing, Business Development, Strategic Planning, Career Counseling, Program Management, Curriculum Development, Interviews, Organizational..., Workshop Facilitation, Leadership, Conflict Resolution, Higher Education, Training, Volunteer Management, Adult Education, Team Building, Research, Event Planning, Entrepreneurship, Community Development, Social Networking, E-Learning
Education
John F. Kennedy University 1998 — 2002
Master of Arts (M.A.), Professional Psychology
St. Mary's College, Moraga, CA
Bachelor of Arts (B.A.), Business Management
New York Life Insurance Company August 2013 - Present
UnitedHealthcare October 2012 - August 2013
AlphaMetrix, LLC September 2011 - November 2011
Bank of America Merrill Lynch January 2011 - May 2011
Ameriprise Financial Services, Inc. May 2006 - February 2010
Skills
Derivatives, Equities, Valuation, Financial Modeling, Bloomberg, Forecasting, Fixed Income, VBA, SQL, Microsoft Excel, Quantitative Analytics, Quantitative Finance, Life Insurance, Mathematica, Financial Analysis, Financial Reporting, Corporate Finance, Qualitative Research, Quantitative Research, Financial Risk..., Hedge Funds, Investments, Alternative Investments, Asset Managment, Portfolio Management, Capital Markets, Risk Management, Statistics, Finance, Financial Risk, Bloomberg Terminal, Strategic Financial..., Actuarial Science, Investment Banking, Economics, Private Equity, Market Risk, Credit Risk, Hedging, Asset Management, Options, Portfolio Optimization, Equity Research, SAS, Essbase, Financial Services, Asset Allocation, Accounting, Financial Markets, ALM
Education
University of Hawaii at Manoa 2010 — 2011
Master of Science, Financial Engineering
University of Minnesota - Carlson School of Management 2002 — 2006
Bachelor of Science in Business, Actuarial Science, Insurance and Risk Management
Bordeaux Business School 2005 — 2005
UnitedHealth Group April 2015 - Present
UnitedHealthcare April 2012 - April 2015
UnitedHealthcare May 2011 - May 2012
Express Scripts 2007 - 2011
Humana Insurance 2005 - 2007
Omega Insurance Services 2003 - 2005
Ohio Bureau of Workers Compensation 2002 - 2003
Skills
Healthcare, Provider Contracting, Provider Relations, Negotiation, Customer Relations, Claims Resolution, Contract Negotiations, Contract Negotiation, Contract Management, Health Insurance, Insurance, Customer Service, Fraud Investigations, Fraud, Fraud Analysis, Medicare, Medicaid, Credentialing, Contract Review, Contract Development, Direct Sales, Sales Support
Education
Sullivan University 2009 — 2012
MS, Conflict Management
The Ohio State University 2001 — 2003
BA, Criminology
Jacksonville State University 2000 — 2001
Criminology
FCE Benefit Administrators, Inc. June 2015 - Present
UnitedHealthcare 2006 - June 2015
Aetna February 2003 - May 2006
Citibank 2002 - 2005
Carter's OshKosh B'gosh 2000 - 2003
Skills
Customer Service, Management, Microsoft Excel, Leadership, Process Improvement, Strategic Planning, Healthcare, Insurance, Sales, Project Management, Team Building, Training, Business Analysis, Microsoft Word, Marketing, Program Management, Public Speaking, Analysis, Change Management, Account Management, Outlook, Budgets, Research, Strategy, Data Analysis, Health Insurance, Employee Benefits, Sales Management, Marketing Strategy, Call Centers, Claim, Managed Care, Medicare, Visio, Customer Satisfaction, Business Development, Performance Management, Cross-functional Team..., Teamwork, Business Strategy, Data Entry, Customer Retention, Business Process..., Event Planning, Customer Relations, Access, Problem Solving, Contract Negotiation, Microsoft Office, Time Management
Education
Kaplan College-San Antonio 2015 — 2015
General lines insurance, Life, Accident and Health Sales
Texas A&M University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northwest Vista College 2011 — 2013
Associate's degree, Business Administration and Management, General
Booher Consultants January 2013 - Present
Aon Consulting January 2011 - January 2013
UnitedHealthcare January 2007 - December 2010
Marsh & McLennan Companies, Inc. 2002 - 2006
Universal Underwriters Group 2000 - 2002
The EPOCH Group 1995 - 1998
Skills
Health Insurance, Insurance, Employee Benefits, Brokers, Disability Insurance, Underwriting, Workers Compensation, Strategic Planning, Account Management, New Business Development, Sales Management, Sales, Health Savings Accounts, Benefits Administration, Property & Casualty..., Team Building, Risk Management, Life Insurance, Healthcare, Customer Service, Strategy, Management, CRM, Leadership, Time Management
Education
Kansas State University 1991 — 1993
Bachelor of Sciences, Marketing
Essex College
Associate of Arts (AA), Accounting
Accenture June 2014 - Present
University of Minnesota August 2013 - Present
Travelers June 2013 - August 2013
UnitedHealthcare January 2013 - May 2013
IBM May 2012 - January 2013
Skills
Visual Basic, Hyperion Performance..., Cognos, Analytics, Microsoft Suites, Team Management, Corporate Finance
Education
University of Minnesota-Twin Cities 2011 — 2014
Bachelor's degree, Finance, and Management Information Systems
Kansas State University 2009 — 2010
Bachelor's degree, Finance
UnitedHealthcare September 2012 - Present
The Manhattan Mercury July 2009 - November 2012
The Topeka Capital-Journal September 2008 - June 2009
The Collegian January 2008 - May 2009
Skills
Copy Editing, Press Releases, Management, Media Relations, AP Style, Newsletters, Public Relations, Editing, Feature Articles, Journalism, Breaking News, News Writing, Public Speaking, Social Media, Publications
Education
Kansas State University 2005 — 2009
Bachelor of Science (B.S.), print journalism
UnitedHealthcare November 2010 - Present
United HealthCare November 2010 - September 2012
Fulton, Friedman & Gullace, LLP April 2010 - May 2010
Mann Bracken LLP February 2008 - January 2009
Medical Research Consultants 2004 - 2005
Skills
Outlook, Insurance, Data Entry, Leadership, Medicaid, Customer Service, Call Center, Administrative..., Access, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Wordperfect, Lotus Notes, File Management, Legal Writing, Legal Research, Process Improvement, Office Management, Legal Assistance, Data Analysis, Medicare, Call Centers, Employee Benefits, Software Documentation
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
MBA, Health Services
University of Phoenix 2007 — 2011
Bachelor of Science, Management
Service Repair Solutions June 2004 - Present
AMX International March 2003 - June 2004
Thin Blue Edge, Sandy Utah October 2001 - April 2003
UnitedHealthcare August 1999 - August 2000
Chase Paymentech August 1996 - August 1999
Skills
Windows Server 2008, Oracle, SQL, SQL Server, Windows Server 2003, MySQL, XP, Windows 7, Red Hat Linux, HTTP, DNS administration, Iptables, OpenVPN, Visio, Terminal Services, XenServer, Marimba, Nagios, Dell PowerEdge Servers, RAID, Network Administration, Firewalls
Education
ITT Technical Institute-Murray 1993 — 1994
Associate of Applied Science, Electronic Engineering Technology, Electrical and Electronics Engineering, 3.5
MD24,Inc. April 2015 - Present
Shea Medical Center February 2015 - April 2015
Envita Medical Centers December 2014 - February 2015
CareTrek Medical Group September 2013 - October 2014
Mobile Doctors April 2012 - August 2013
UnitedHealth Group May 2006 - March 2011
UnitedHealthcare October 2005 - May 2006
Sports Image January 2002 - September 2005
Fraser Papers May 1993 - December 2001
Skills
Team Building, Strategic Planning, Customer Service, Time Management, Operations Management, Start-ups, Forecasting, Creative Problem Solving, Supervisory Skills, Planning, Analysis, Coordination, Budgeting, Problem Solving, Teamwork, Mentoring, Hiring, Coaching, Change Management, Leadership Development, Scheduling, Team Leadership, Process Improvement, Inventory Management, New Business Development, Cross-functional Team..., Public Speaking, Business Process..., Vendor Management, Business Planning, Purchasing, Continuous Improvement, Business Analysis, Cost Reduction, Team Management, Logistics, Excel, Accounting, Project Planning, Business Management, Microsoft Office, Vendor Relations, Supply Chain Management, Word, Access, Manufacturing, Data Analysis, Auditing, Outlook, Management
Education
John Carroll University 1989 — 1993
B.S.B.A., Business Management, 3.3
Minnesota Department of Transportation February 2015 - Present
Be The Match operated by National Marrow Donor Program April 2014 - January 2015
District 6 Toastmasters. July 2013 - June 2014
Wells Fargo & Company April 2013 - March 2014
Positively Outspoken Woodbury, MN (Club # 3998) July 2012 - March 2014
3M October 2011 - March 2013
Cargill September 2010 - September 2011
UnitedHealthcare November 2009 - August 2010
Thomson West August 2008 - October 2009
Hewlett-Packard May 2007 - June 2008
Skills
C#, ASP.NET, Microsoft SQL Server, XML, VB.NET, ASP.NET MVC, Oracle, TFS, HTML, CSS, ASP.NET AJAX, JavaScript, Microsoft Technologies, WCF Services, Full SDLC, Microsoft Office, Subversion, .NET, jQuery, Entity Framework, SSIS, Scrum, WCF
Education
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor of Technology, Computer Science and Engineering
State Board of Technical Education and Training 1994 — 1997
Diploma in Computer Engineering, Computer Science and Engineering
Delaware North Companies April 2014 - Present
UnitedHealthcare April 2006 - April 2013
TeleTech January 2004 - April 2006
Skills
Human Resources, Health Insurance, Customer Service, Communication, Interpersonal Skill, Team Building, Strategy, Data Entry
Education
SUNY Fredonia 2000 — 2002
Bachelor of Arts (B.A.), Psychology
Niagara County Community College 1997 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Keller Graduate School of Management of DeVry University
Master's degree, Human Resources Management/Personnel Administration, General, 3.7
UnitedHealthcare June 2012 - Present
Skills
Business Analysis, Experienced Business..., Solution Development, Communication, Business Process..., Business Strategy, Database Marketing, Multi-channel Campaign..., Marketing Operations, Order Management, Relational Databases, Problem Solving, Microsoft Office, Business Process, ERP, Integration, Leadership, Project Management, Databases, Management, Marketing, Visio, Data Analysis, SharePoint, Business Intelligence, Requirements Gathering, Process Improvement, Access, SAP, CRM, Analytics, Cross-functional Team..., Analysis, Consulting, Change Management, Project Planning, Requirements Analysis, Team Leadership
Education
International Institute of Business Analysis 2013 — 2014
Certified Business Analysis Professional
University of Nevada-Las Vegas 2005 — 2007
Bachelors of Arts
Kapiolani Community College 2003 — 2005
Certificate
University of Hawaii - Shidler College of Business 1995 — 2000
Bachelors of Business Administration
Maryknoll Schools 1993 — 1995
Self January 2010 - Present
UnitedHealthcare December 2005 - January 2010
Optima Graphics July 2004 - April 2005
City of St. Charles, Missouri August 2002 - May 2004
St. Louis Public Schools August 2000 - May 2002
St Louis Community Colle May 1984 - August 2000
Skills
Graphics
Education
ATA Medical Billing and Coding
Kansas City Art Institute
Parkway Central High School
HS/Honors
University of Kansas
BA, Graphic Design
University of Missouri-Saint Louis
Teaching certification, Elementary Education
Holston Medical Group October 2014 - Present
CIGNA Healthcare January 2012 - September 2014
UnitedHealthcare May 2010 - December 2011
UnitedHealthcare October 2006 - May 2010
Cariten Healthcare December 2005 - October 2006
John Deere Health 2004 - 2005
John Deere Health January 1993 - January 2004
John Deere Health January 1990 - January 1993
Skills
Management, Provider Relations, Hospitals, Negotiation, Process Improvement, Program Management, Human Resources, Recruiting, Training, Marketing, Network Development, Medicare, Credentialing, Physicians, Medicaid, Clinical Research, Healthcare, Leadership, Managed Care, Customer Service, Claim, Healthcare Management, Medicine, HIPAA, Health Insurance, Healthcare Industry, Healthcare Information..., Healthcare Consulting, Insurance
Education
Gate City High School
King College
Bachelor, Business Administration
North East State Technical School
Associate Degree
The Hub Group May 2014 - Present
UnitedHealthcare March 2008 - February 2014
Salix Pharmaceuticals August 2007 - March 2008
Pfizer Pharmaceuticals April 2004 - August 2007
Education
John Carroll University 1998 — 2002
BS, Business Logistics/Management
UnitedHealthcare August 2012 - Present
UnitedHealthcare November 2005 - November 2012
UnitedHealth Group 2005 - 2007
Heartland Home Health Care & Hospice July 2002 - January 2005
SSM Health Care- DePaul Hospital July 2002 - January 2005
Skills
Nursing, Medicare, Health Insurance, Medicaid, Long Term Care, Claims, Insurance, HIPAA, Medical Billing, Medical Coding, Claims Management, Medical Necessity, Modifiers, E&M, ICD-9-CM, Physician Coding, Medicare/Medicaid..., Medicaid Managed Care, Healthcare, Managed Care
Education
University of Phoenix 2003 — 2011
Bachelor of Science, Nursing
Jewish Hospital College of Nursing and Allied Health 1993 — 1994
Associates Degree, Nursing
UnitedHealth Group - Optuminsight January 2015 - Present
OptumHealth/OptumInsights February 2013 - Present
UnitedHealthcare November 2011 - January 2013
UnitedHealth Group November 2010 - November 2011
United Health Group April 2008 - November 2010
Veterans Health Administration June 2003 - November 2007
Veterans Affairs 1990 - June 2003
Skills
Team Leadership, HEDIS, Report Development and..., Agile & Waterfall..., Reporting & Analysis, Quality Measures, Cost and Utilization..., Team Management, Software Documentation, Business Analysis, Process Improvement, Analysis, Data Analysis, Testing, Quality Assurance, Strategy, Management, Leadership, Program Management, Agile Methodologies, System Administration, Research
Education
Kennedy Western University 1999 — 2001
PhD, Health Care Adm
The University of Texas Health Science Center at Houston 1974 — 1975
MPH, Public Health Adm
University of Wisconsin-Green Bay 1970 — 1974
BS, Community Nutrition and Human Biology
Optum April 2014 - Present
UnitedHealthcare October 2006 - April 2014
Ingenix March 2004 - October 2006
Softek Solutions, Inc January 2002 - February 2004
Derby High School August 1997 - August 2000
Skills
Business Analysis, Healthcare Information..., Healthcare, Managed Care, Process Improvement, Sales, Strategic Planning, Data Analysis, Cross-functional Team..., Insurance, Leadership, Vendor Management, Program Management, Software Documentation, Business Development, Hospitals, Business Process, Integration, Medicare, Management, Strategy, Business Process..., Healthcare Management, Healthcare Industry, Outsourcing
Education
University of Nebraska-Lincoln 2000 — 2002
MBA
Kansas State University 1992 — 1997
BS
UnitedHealthcare December 1993 - Present
Education
Kent State University 1980 — 1984
BS, Criminal Justice
HCA December 2014 - Present
UnitedHealth Group August 2013 - December 2014
UnitedHealthcare Military & Veterans July 2012 - August 2013
UnitedHealthcare July 2006 - July 2012
CIGNA Healthcare April 2004 - July 2006
Coventry Health Care September 2002 - April 2004
PacifiCare January 2001 - September 2002
Skills
Contract Negotiation, Network Development, Hospitals, Healthcare, Process Improvement, Insurance, Strategic Planning, Team Building, Provider Relations, Credentialing, Customer Service, Managed Care, Revenue Cycle, Account Management
Education
University of North Texas 1995 — 2001
MBA, Health Services Management
Kansas State University 1990 — 1994
Bachelor of Science (B.S.), Psychology
MarshBerry October 2012 - Present
OptumHealth July 2007 - October 2012
University Hospitals of Cleveland 2005 - 2007
UnitedHealthcare 2000 - 2006
Diebold, Incorporated 1996 - 1998
Skills
Contract Negotiation, Healthcare, Community Outreach, Managed Care, Health Insurance, Marketing Strategy, Leadership, Competitive Analysis, Strategic Planning, Marketing, Strategy, Direct Marketing, Cross-functional Team..., Event Planning, Account Management, Market Research, Business Development, CRM, Management, Sales, Program Management, Business Strategy
Education
Kent State University 1993 — 1998
Bachelor of Science (BS), Public Relations
ProHealth Physicians May 2010 - Present
Tolland Family Chiropractic January 2008 - February 2012
UnitedHealthcare May 1994 - November 1996
Travelers May 1989 - May 1994
Skills
Strategic Planning, Healthcare, Management
Education
Ithaca College 1985 — 1989
B.S., Finance/ Economics
Perkin Elemer June 2015 - Present
PerkinElmer, Inc. January 2015 - Present
Inergex May 2012 - December 2014
Armageddon Ready March 2012 - March 2012
Vitera Healthcare Solutions formerly Sage Software April 2007 - February 2012
National Medical Health Card April 2006 - April 2007
CSC September 2002 - March 2006
Stewarts Shops, Inc. September 2001 - March 2003
UnitedHealthcare June 2000 - August 2002
Arch Paging May 2000 - June 2000
Skills
Mechanical, Merchandising, Computer Hardware, Customer Service, Photography, Software Installation, Computer Repair, Food Service, Hotel Management, Inventory Management, Music, Props, Costumes, Android, Windows 7, Windows XP Professional, Ubuntu, Unix, Assembly, Construction, Consumer Electronics, Consultation, Public Speaking, Sales, Call Center, Access, Team Leadership, Account Management, Recruiting, Strategic Planning, Microsoft Excel, Windows, XP, Call Centers, Databases, Leadership, System Administration, Networking, Technical Support, Hardware, Lotus Notes, Active Directory, Operating Systems, Manufacturing, Servers, Windows Server, Windows XP
Education
ITT Technical Institute-Albany 2012 — 2014
Associates in Network Systems Administration, Network Systems Administration
ITT Technical Institute-Albany 2012 — 2014
AOS, Network Sysrems Administration, 4.0
New Horizons 2006 — 2007
a+ and network + certifications, IT Tech Support
Latham Christian Academy 1985 — 1988
High School Diploma, General Studies, 97
UnitedHealthcare January 2013 - Present
UnitedHealthcare November 2012 - January 2013
United Healthcare February 2011 - October 2012
Magellan Behavioral Health September 2008 - July 2010
Hess Kennedy Holdings April 2008 - June 2008
BDO 2008 - 2008
First Commercial Claims Services September 2005 - May 2007
Nova Southeastern University October 2000 - June 2005
Skills
Access, Business Analysis, Databases, SQL, Microsoft SQL Server, Analysis, Program Management, Database Design, Leadership, Team Leadership, Management, Integration, Forecasting, T-SQL, Healthcare, Visio, Data Analysis
Education
Nova Southeastern University 2001 — 2004
Masters, Management Information Systems
Kalamazoo Valley Community College 1997 — 2000
Associates, Computer Information Systems - Programming
University of Maryland College Park 1990 — 1993
Bachelors, Criminal Justice and Criminology
State University of New York College at Oswego
First Data Corporation January 2015 - Present
First Data Corporation December 2005 - Present
First Data Voice Services October 1999 - December 2005
UnitedHealthcare February 1994 - October 1999
Skills
SDLC, Agile Methodologies, Business Analysis, Requirements Analysis, Quality Assurance, Process Improvement, Visio, Testing, Requirements Gathering, Software Project..., Call Centers, Credit Cards
Education
Kansas State University
University of Nebraska at Omaha
Bachelor of Science in Business Admin, Marketing
UnitedHealthcare December 2008 - Present
AT&T Wireless June 2006 - March 2010
Skills
Microsoft Office, Process Improvement
Education
Kettering University 2000 — 2006
Computer Engineering
University of Minnesota Duluth
Aurora Health Care January 2015 - Present
Aurora Health Care March 2011 - January 2015
Aurora Health Care December 2003 - March 2005
Aurora Health Care May 2001 - December 2003
Rogers Memorial Hospital January 2000 - April 2001
UnitedHealthcare 1994 - 2000
Skills
Talent Acquisition, Employee Relations, Onboarding, Applicant Tracking..., Recruiting, Healthcare, Human Resources, Talent Management, HRIS, Sourcing, Employee Benefits, Employee Engagement, New Hire Orientations, Resume Writing, FMLA
Education
Keller Graduate School of Management 1997 — 2000
Master's degree, Human Resources Management/Personnel Administration, General
UW Milwaukee
Bachelors, Social Work
BioSolutia Dir, Pharma & Biotech Account ManagementExpress ScriptsFebruary 2005 - January 2012
CuraScript (an ExpressScripts Corp.) 2005 - January 2012
UnitedHealthcare 2002 - 2003
IPM 1995 - 2001
Education
University of Alabama at Birmingham 1995 — 1997
Masters, Business Administration
University of Alabama in Huntsville 1988 — 1992
Bachelor, Engineering
Jacksonville State University 1986 — 1988
UnitedHealthcare October 2011 - Present
United Healthcare June 2005 - October 2011
ActiveHealth 2004 - 2005
NERA 1999 - 2004
Skills
SAS, Economics, Mergers, Data Analysis, Health Economics, Research, Strategic Planning, Business Development, Project Management, Analytics, Business Planning, Healthcare, Financial Analysis, Financial Modeling
Education
The Johns Hopkins University 2001 — 2003
MA, Economics
James Madison University 1995 — 1999
BA, Economics, Political Science
Williamson County Covention & Visitors Bureau July 2005 - Present
Leiper's Fork Foundation 2002 - 2005
UnitedHealthcare 1995 - 2002
Skills
Social Media Marketing, Social Media, Public Relations, Marketing Communications, Event Planning, Marketing, Advertising, Event Management, Public Speaking, Marketing Strategy, Media Relations, Online Advertising, Press Releases, Blogging, Integrated Marketing, Customer Service, Copywriting, Email Marketing, Fundraising, Strategic Planning, Facebook, Editing, Strategic Communications, Corporate Communications, Social Networking, Newsletters
Education
Jacksonville State University
B.S. Secondary Education, Home Economics and Psychology
University of Alabama at Birmingham
Graduate work in Counseling
The Hartford June 2014 - Present
Reliance Standard June 2008 - December 2012
UnitedHealthcare July 2004 - June 2008
Insider Advantage March 2003 - July 2004
The Newspaper Network May 2002 - March 2003
Zenith Media SRL November 2001 - March 2002
Skills
Insurance, Brokers, Account Management, Disability Insurance, Employee Benefits, Provider Relations, Life Insurance, FMLA, Strategy, Sales, Negotiation, Management, CRM
Education
James Madison University 1997 — 2001
Bachelor of Arts (B.A.), Media Arts and Design, 3.0
Service Credit Union April 2010 - April 2011
Goffstown Adult Education Program (G October 2008 - December 2010
Goffstown High School July 2010 - July 2010
John Stark Regional High School January 2008 - June 2010
Goffstown High School January 2010 - May 2010
UnitedHealthcare March 2005 - December 2009
Goffstown High School October 2008 - December 2008
Goffstown High School November 2007 - May 2008
Skills
Technology Integration, Instructional Design, Curriculum Development, Public Speaking, Outlook
Education
Southern New Hampshire University 2006 — 2010
Masters Degree, Education
State of New Hampshire 2006 — 2010
Masters, Education
Keene State College 2000 — 2004
Bachelor of Arts, English
UnitedHealthcare, Community Plan November 2014 - Present
UnitedHealthcare March 2013 - November 2014
Kindred Hospital January 2012 - March 2013
Kindred Hospital July 2010 - January 2012
Regence BlueShield of Washington October 2009 - July 2010
Gentiva Health Services March 2009 - October 2009
AmeriChoice MSO, UnitedHealth Group January 2007 - March 2009
Molina Healthcare March 2005 - January 2007
PacifiCare Health Systems 2002 - 2005
The Regence Group 1996 - 2002
Education
Marylhurst University 1998 — 2000
BS, Business Management/Organizational Communication
Portland Community College 1988 — 1990
AAS, Nursing
Johnson County Community College 1981 — 1983
AA, Respiratory Care
Mission Viejo High School 1974 — 1978
High School Diploma
UnitedHealthcare May 2013 - Present
UnitedHealthcare July 2011 - May 2013
United Healthcare October 2009 - July 2011
United Healthcare October 2006 - October 2009
Skills
Health Insurance, Healthcare, Insurance, Managed Care, Process Improvement, Training, Account Management, Data Analysis
Education
Penn State University 1995 — 1997
M.S., Chemistry
Juniata College 1991 — 1995
B.S., Chemistry
UnitedHealthcare March 2013 - Present
United Healthcare February 2010 - March 2013
Suture Express May 2009 - March 2010
Sprint-Nextel 1977 - 2009
Sprint April 2006 - August 2007
Sprint August 2004 - April 2006
Sprint August 2003 - August 2004
Sprint October 2001 - August 2003
Skills
Visio, Access, Data Warehousing, Analysis, PeopleSoft, Business Requirements, SQL, Budgets, Forecasting, Testing, Invoicing, Visual Basic, Management, Microsoft Excel, Auditing, Vendor Management, Finance, Process Improvement, Wireless, SDLC
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Masters in Information Systems Management, Data Modeling/Warehousing and Database Administration, 3.7
Ottawa University 2007 — 2010
Masters, Business Administration
University of Missouri-Kansas City 1999 — 2001
Masters, Arts
Washburn University 1995 — 1999
Bachelor, Arts
UnitedHealthcare June 2014 - Present
UnitedHealth Group June 2010 - June 2014
UnitedHealthcare January 2005 - June 2010
SummaCare 1993 - 2005
Holmes Regional Medical Center 1988 - 1993
Skills
Managed Care, Health Insurance, Medicare, Healthcare, Insurance, Employee Benefits
Education
Miami University
Bachelor's degree, Psychology
Kent State University
Master's degree, Exercise Physiology
Nova University, Ft Lauderdale, FL
Master of Business Administration (MBA), Marketing
UnitedHealthcare April 2004 - Present
Mellon HR Solutions 2002 - April 2004
PricewaterhouseCoopers August 1998 - August 2002
Health Net June 1996 - August 1998
Health Net April 1994 - June 1996
Ithaca College 1991 - 1992
Skills
Business Process, Employee Benefits, Benefits Administration, Insurance, Health Insurance, Vendor Management, Process Improvement, Relationship Management, Performance Management, Employee Relations, Talent Management, Account Management, HRIS, Change Management, Strategic Planning, Leadership, Strategy, Program Management, Healthcare, Training, Analysis, Coaching, Team Building, Management, Human Resources, Health Savings Accounts, HMO, Self-funded, PPO, Call Centers, Data Analysis, Flexible Spending..., Medicare Part D, Pharmacy Benefit..., Open Enrollment, HRA, Underwriting, Employee Wellness, Life Insurance, Cafeteria Plans, Disease Management, Group Insurance, Healthcare Industry, Voluntary Employee..., Customer Retention, Customer Satisfaction, Managed Care, Medicare, Health Care Reform, Health Policy
Education
Ithaca College 1990 — 1993
B.S., Health Administration
Ithaca College 1990 — 1993
B.S., Health Administration
Ramapo High School 1986 — 1989
University of Colorado Health Northern Colorado December 2012 - Present
Kaiser Permanente January 2011 - December 2012
Evercare Colorado October 2008 - November 2009
UnitedHealthcare October 2000 - July 2009
HealthONE August 1998 - September 2000
Skills
Healthcare Management, Provider Relations, Managed Care, Healthcare, Hospitals, Physician Relations, Healthcare Information..., EMR, Epic Systems, Medicare, EHR, Healthcare Consulting, HIPAA, Revenue Cycle, Disease Management, ICD-10, Health Policy, Process Improvement, Health Insurance, Medicaid, Physicians, Healthcare Industry, Leadership, Strategic Planning, Management
Education
Kaplan University 2003 — 2008
Bachelors in Business Administration, Accounting and Management
Kaplan University 2003 — 2005
Associates in Criminal Justice, Criminal Justice/Police Science
UnitedHealthcare September 2008 - Present
Coventry Health Care January 2006 - September 2008
Mutual Assurance Administrators 2003 - 2005
Oklahoma Gazette 2000 - 2003
Skills
Healthcare Industry, Disease Management, Sales, Underwriting, Healthcare, HIPAA, Customer Retention, Sales Presentations, Strategic Planning, New Business Development, Customer Service, Group Insurance, Sales Process, Employee Wellness, Marketing, Health Care Reform, Marketing Communications, Employee Relations, Employee Wellness..., Open Enrollment, Training
Education
Kansas State University
BS, Social Science
Ingenix July 2010 - Present
UnitedHealth Group March 2009 - July 2010
UnitedHealthcare March 2008 - March 2009
Horizon Blue Cross Blue Shield of New Jersey September 2007 - February 2008
Horizon Blue Cross Blue Shield September 2007 - February 2008
Education
Kean University 2005 — 2008
MPA, Healthcare Administration
Rutgers University-New Brunswick 2002 — 2005
B.A, Economics and Sociology
Kean University
Masters, Public Administration; Public Administration (Health Care Management)
Rutgers UniversityNew
Bachelor of Arts, Economics; Sociology
Earthlink January 1983 - Present
D B Insurance Services 1975 - Present
UnitedHealthcare 2004 - 2012
many places January 1971 - October 1974
Skills
Customer Retention, Medicare, Life Insurance, IRAs, Insurance, Health Insurance, Fixed Annuities, Process Improvement, Call Center, Management, Employee Benefits, Term Life Insurance, Sales
Education
Jones College-Jacksonville 1970 — 1971
Bachelor's Degree, Business Administration and Management, General
UnitedHealthcare October 2007 - Present
DBA Fox Transport 2004 - 2006
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, bConnected, Oracle Applications, Customer Service, Event Planning, Project Coordination, Proofreading, Internet, Inventory Control, Mass Mailing, Marketing, Medicare, Life Insurance, Health Insurance, Insurance, Employee Benefits
Education
Katherine Gibbs School 2001 — 2002
Executive Assistant/Executive Secretary
inVentiv Health Public Relations Group August 2015 - Present
UnitedHealthcare June 2010 - Present
Select Specialty Hospital June 2007 - June 2010
Covenant Health October 2004 - June 2007
Skills
Disease Management, Utilization Management, Healthcare, Case Managment, Medicare, Nursing, Managed Care, Home Care, Healthcare Management, Utilization Review, Patient Advocacy, Hospitals, Inpatient, Acute Care, Medical/Surgical, Certified Case Manager, HIPAA, Health Education, BLS, Long-term Care, Clinical Research, Case Management, Critical Care, Interpersonal Skills, Medicaid, Patient Education, Physicians
Education
King University 2013 — 2014
BSN, Registered Nursing/Registered Nurse, Graduate with Distinction 4.0 GPA
Roane State Community College 1990 — 1993
Associate of Science, Nursing
Tn Practical Nurse Program 1983 — 1984
LPN, Practical Nursing, Vocational Nursing and Nursing Assistants
United Health Care August 2009 - Present
UnitedHealthcare October 2004 - August 2009
UnitedHealthcare April 1996 - October 2004
Skills
Call Centers, Visio, Software Documentation, Process Improvement, SharePoint, Customer Service, Access, Technical Support, Troubleshooting, Insurance
Education
Johnson and Wales University 1994 — 1997
Bachelor's degree, Computer Science
Rhode Island School of Electronics 1980 — 1982
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Covance October 2014 - Present
Covance October 2012 - Present
UnitedHealthcare May 2010 - September 2012
GLL 2005 - 2008
GLL 2005 - 2008
FINSAC Ltd. January 2001 - October 2005
Skills
Customer Service, Change Control, Sop, FDA, Quality Assurance, Pharmaceutical Industry, Accounting, SOP, Management, Team Building, Microsoft Office, Program Management, Process Improvement, Training, Analysis
Education
Kaplan University-Hagerstown Campus 2012 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
University of Technology 1994 — 1996
Associate of Arts and Sciences (AAS), Business/Commerce, General
The Institute of Internal Auditors September 2004 - Present
The Intitute of Internal Auditors 2004 - May 2010
UnitedHealthcare January 2000 - June 2004
VALIC/American General Retirement Plans April 1998 - January 2000
MetLife Insurance Company May 1993 - March 1998
Skills
Process Improvement, Risk Management, Budgets, Accounting, Project Management, Leadership, Team Building, Business Process..., Change Management, Financial Analysis, Management, Training
Education
Johnson & Wales University 1995 — 1998
BS, Management
Liberty Mutual Insurance November 2014 - Present
Liberty Mutual Insurance June 2012 - October 2014
UnitedHealth Group October 2011 - June 2012
UnitedHealth Group July 2010 - October 2011
UnitedHealthcare June 2009 - August 2009
Massachusetts Small Business Development Center January 2009 - May 2009
State Street January 2008 - August 2008
Skills
Project Management, Finance, Financial Analysis, Variance Analysis, Microsoft Office, Essbase, Hyperion Enterprise, Microsoft Excel, Financial Reporting, Strategic Financial..., Corporate Finance, Account Reconciliation, Pivot Tables, Financial Modeling, PeopleSoft, Analysis, Portfolio Management, Sarbanes-Oxley Act, Internal Controls, General Ledger, GAAP, PowerPoint, Financial Forecasting, V Lookups, Variance Explanations, Ad Hoc Reporting, High Organizational..., Department Budgeting, Russian, Hyperion Planning, Data Analysis, Forecasting, Financial Accounting, Managerial Finance, Insurance, Access, Process Improvement, Cross-functional Team..., Leadership, Reinsurance, Test Systems
Education
University of Massachusetts at Amherst - Isenberg School of Management 2011 — 2014
Master of Business Administration (M.B.A.)
University of Massachusetts at Amherst - Isenberg School of Management 2006 — 2010
Bachelor of Science (BS), Finance
Guardian ad Litem Foundation of Tampa Bay, Inc. October 2009 - October 2014
Supreme Drywall & Metal Framing Co January 2004 - December 2009
Bluewater Financial Development January 2000 - December 2003
UnitedHealthcare October 1997 - March 1999
RISCORP Management Services January 1992 - August 1995
Skills
Strategic Planning, Fundraising, Financial Analysis, Financial Reporting, Accounting, Non-profits, Grants, Board Development, Program Development, Public Speaking, Grant Writing, Staff Development, Community Outreach, Team Building, Public Relations, Project Management, Nonprofits
Education
Jacksonville State University
BS, Business/Finance
Manatee Community College
AS, Business Administration
UnitedHealthcare July 2013 - Present
Skills
Customer Service, Time Management, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Research, English, Public Speaking, Human Resources, Social Media, Employee Relations, Recruiting, Photoshop, Leadership, Team Leadership, Project Leadership
Education
Kaplan University 2012 — 2015
Master's degree, Health/Health Care Administration/Management, 4.0
Lindenwood University 2004 — 2010
Master's degree, Human Resources Management/Personnel Administration, General
Wyndham Vacation Ownership August 2011 - Present
UnitedHealthcare April 1986 - December 2009
Education
International School of Hospitality (TISOH) 2010 — 2011
Executive Diploma in Hospitality Operations, Hotel Operations/Front Desk/Concierge
Jackson State University 1982 — 1986
BS, Finance/Management
UnitedHealthcare September 2009 - Present
Education
Jackson State University 2007 — 2009
Bachelor of Business, Business Management
UnitedHealthcare June 2015 - Present
Evolution1 November 2002 - June 2015
UnitedHealthcare March 2000 - November 2002
Skills
Business Analysis, Process Improvement, SharePoint, Microsoft SQL Server, Employee Benefits, Program Management
Education
Johnson & Wales University 1990 — 1994
B.S., Management
UnitedHealthcare September 2011 - Present
Kaiser Permanente March 2010 - August 2011
UnitedHealthcare 2008 - 2010
UnitedHealthcare 2004 - 2008
Education
Kent State University 1990 — 1993
BA, Political Science
UnitedHealthcare Community Plan November 2013 - Present
UnitedHealthcare January 2013 - Present
St. Joseph Mercy Hospital July 1988 - May 2014
UnitedHealthcare Community Plan March 2013 - November 2013
Integrated Health Associates July 1988 - June 2000
Skills
EMR, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Pediatrics, Medicine, Clinical Research, Medicare, Physicians, Practice Management, Healthcare Industry, Utilization Management, Health Policy, Team Building, Physician Relations, Quality Improvement, Healthcare Consulting, Inpatient, EHR, Acute Care, Critical Care, HIPAA, Nursing, Revenue Cycle, Board Certified, Epic Systems, Managed Care, Leadership, Internal Medicine, Medicaid, Public Health, Surgery, Disease Management, Wellness, Medical Education, Patient Safety, Emergency Medicine, Family Medicine, Credentialing, Informatics, Orthopedic, Clinical Trials, Patient Education, Patient Advocacy, ICU, Provider Relations, BLS, Meditech, Cerner
Education
University of Massachusetts at Amherst - Isenberg School of Management 2011 — 2012
MBA
American College of Physician Executives 2010 — 2011
CPE, HIT
University of Michigan Medical School 1979 — 1985
M.D.
University of Michigan 1979 — 1983
B.S., Biomedical Science
Grosse Pointe North High School
Grosse Pointe North HighSchool
Grosse Pointe North HighSchool
SPi Healthcare May 2014 - Present
Cardiac Surgery Associates, S.C. January 2010 - May 2014
Cardiac Surgery Associates, S.C. March 2000 - December 2009
Cardiac Surgery Associates, S.C. November 1996 - March 2000
UnitedHealthcare July 1996 - November 1996
CIGNA Healthcare May 1984 - June 1996
Skills
Medical Billing, Invoicing, Employee Benefits, Claim, Medical Education, Customer Service, Revenue Cycle, Medical Coding, Microsoft Office, Microsoft Excel, Microsoft Word, HIPAA, Medicare
Education
Joliet Junior College 1987 — 1988
Businnes, General
Joliet West High School 1982 — 1985
High School Diploma, General Studies
St. Alexius Hospital October 2012 - Present
Rock-Tenn Company March 2009 - December 2011
Rock-Tenn Comapany formally Smurfit Stone Container March 2010 - July 2011
Sisters of Mercy Health System 2011 - 2011
UnitedHealthcare July 2009 - March 2010
Supplies Network March 2005 - July 2008
Boeing October 2004 - February 2005
Verizon Wireless December 2001 - October 2004
Unisource Inc January 2000 - June 2001
Southwestern Bell Communications September 1998 - September 1999
Skills
Human Resources, Employee Benefits, Payroll, Team Building, Customer Service, Sales, Analysis, Coaching, Call Centers, Business Development, Negotiation, FMLA, Policy, Open Enrollment, Employee Relations, Account Management, Call Center, Benefits Administration, Customer Satisfaction, Management, Microsoft Word
Education
Parkway South High School 1994 — 1996
High School Diploma
Kaplan University-Davenport Campus
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Johns Hopkins HealthCare December 2008 - August 2010
UnitedHealthcare April 2007 - December 2008
Women's Integrated Network September 2003 - January 2004
Hometown Health Network January 2001 - January 2003
Aetna US Healthcare January 1998 - January 2001
SummaCare Inc January 1996 - January 1998
SummaCare January 1995 - January 1996
Education
Kent State University
Associates, Science
Safety Call June 2014 - Present
Vaco Technology January 2012 - May 2014
UnitedHealthcare July 2006 - January 2010
Bronson Methodist Hospital August 2004 - July 2006
Skills
Databases, Microsoft Office, Troubleshooting, Windows, Access, Analysis, SQL, Customer Service, Problem Solving, Software Installation, Budgeting, Planning, Excel, Word, PowerPoint, Outlook, Visio, MS Project, Budgets, Microsoft Excel, Software Documentation, Project Management, Training, Process Improvement, Project Planning, Microsoft Word
Education
University of Phoenix 2009 — 2012
BS, Business Management
Kalamazoo Valley Community College 1995 — 2008
Associates, Microcomputer Technician
Innovative Technology July 2008 - Present
Center Partners March 2010 - August 2010
UnitedHealthcare April 2009 - November 2009
American Water Heater October 2008 - February 2009
Advanced Call Center Technologies March 2007 - June 2008
Whirlpool Corporation April 2004 - November 2004
Comcast Cable Communications April 2003 - November 2003
Nova Information Systems April 2002 - November 2002
GC Services January 2001 - February 2002
Shular Inn March 1998 - June 2000
Education
King College 2012 — 2013
Masters, Business Administration
Tusculum College 2005 — 2011
Bachelors of Science, Organizational Management
OptumHealth July 2011 - Present
OptumHealth August 1999 - Present
UnitedHealthcare September 1996 - Present
Skills
Health Insurance, Healthcare, Medicare, Managed Care, Process Improvement, Data Analysis, Sales, Workers Compensation, Team Building, Medicaid, Medical Terminology, Claim, EMR, Employee Benefits, Health Policy, Provider Relations, Disease Management, Healthcare Information..., Nursing, Hospitals, Leadership, Medical Billing, Data Entry, Insurance, Software Documentation, Medical Records, CPT, Medical Coding, Long-term Care, ICD-9, Access, Customer Service, Management
Education
Joliet Junior College
Associate's degree
Blue Cross Blue Shield of North Carolina September 2007 - Present
CIGNA Healthcare September 2005 - September 2007
Marsh USA January 2004 - August 2005
Employee Benefits Services March 2003 - January 2004
Marsh & McLennana Companies August 2002 - March 2003
UnitedHealthcare August 2000 - August 2002
Skills
Marketing, Employee Benefits, Management, Business Planning, New Business Development, Insurance
Education
James Madison University 1996 — 2000
Bachelor of Science (B.S.), Health Services Administration
UnitedHealthcare October 2004 - Present
Education
Kennedy Western University
MBA, Business
Marion College
BSN, Nursing
UnitedHealthcare May 2005 - Present
Pacific Life May 1998 - March 2005
Skills
Insurance, Disability Insurance, Brokers, Term Life Insurance, Life Insurance, Reinsurance, General Insurance, Employee Benefits, Critical Illness, Property & Casualty..., Long-term Care, HMO, Fixed Annuities, Commercial Insurance, Claim Investigation, HIPAA
Education
Kent State University 1971 — 1976
Bachelor's degree, Human Sciences & Rehabilitation
Tallmadge High School 1967 — 1970
diploma, college prep
Dollar General 2002 - Present
Key Benefit Administrators March 2002 - February 2011
UnitedHealthcare May 1993 - March 2002
Education
Johnson C. Smith University - JCSU 1990 — 1995
Bachelor of Arts (B.A.), Communication, General
UnitedHealthcare February 2013 - Present
OptumInsight January 2008 - February 2013
Skills
HIPAA, Process Improvement, Cross-functional Team..., Project Management, Program Management, Healthcare Information..., Business Analysis, Business Process..., Healthcare, Strategic Planning, Vendor Management, Healthcare Consulting, Revenue Cycle, Data Analysis, Customer Service, Team Building, Management, Integration
Education
Johnson and Wales University
Business Administration
Rhode Island College
Wellmont Health System August 2010 - Present
UnitedHealthcare December 2006 - August 2010
New River Valley Community Services July 2002 - November 2006
Education
King College 2009 — 2012
Bachelor's degree, Psychology
New River Community College 2002 — 2006
Associate's degree, Education
Physicians of Obstetrics and Gynecology, LTD. November 2012 - Present
Sparrow Development INC 2006 - 2011
Women's Health Associates, LTD February 2005 - July 2005
Swedish Covenant Hospital June 2000 - May 2005
Loyola University Medical Center February 2000 - May 2000
U. of C. Network - Weiss Memorial Hospital August 1998 - February 2000
Rush Prudential Health Plans April 1997 - August 1998
UnitedHealthcare September 1994 - April 1997
Lima Memorial Health System 1987 - 1989
Skills
High Risk Pregnancy, OB/GYN, Medical Case Management, Training
Education
James A Rhodes State College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Spectrum Health January 2013 - Present
UnitedHealthcare March 2010 - January 2013
STS 2001 - 2002
Skills
Health Program Planning, Behavior Change, Training, Public Speaking, Wellness, Nutrition, Healthcare, Teaching, Program Management, Healthcare Management, Wellness Coaching, Health Education
Education
Kent State University 1983 — 1989
MS Nutrition, Foods, Nutrition, and Wellness Studies, General
UnitedHealthcare October 2011 - Present
Evercare Hospice division of United Healthcare 2009 - 2011
Middletown Regional Hospital 2001 - 2004
Education
Sinclair Community College 1993 — 1995
Associate of Applied Science, Registered Nursing/Registered Nurse
Kaplan University
Miamisburg High School
UnitedHealthcare November 2012 - Present
Foundation Medical Partners August 1998 - March 2000
Home Health & Hospice Care June 1996 - August 1998
Education
Keene State College 1986 — 1990
Associate of Arts (AA), Elementary Education and Teaching
Merrimack High School Merrimack, NH 1983 — 1986
High School Diploma
Sauer-Danfoss January 2011 - Present
Sauer-Danfoss 2006 - 2011
Sauer-Danfoss March 2005 - 2006
Shafer Electronics Company 2003 - 2004
UnitedHealthcare 1998 - 2003
Skills
Lean Manufacturing, Operations Management, Continuous Improvement, 5S, Value Stream Mapping, Kaizen, Manufacturing, Supply Chain Management, Root Cause Analysis, Supply Chain, FMEA, Kanban, Process Improvement, Production Planning, TPM, SAP, SAP Super User
Education
Itasca Community College 1990 — 1992
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.8
Humana May 2008 - Present
UnitedHealthcare September 1996 - May 2008
PacifiCare Health Systems December 1994 - September 1996
Education
Kean University 1987 — 1992
Bachelor of Social Work
Eskenazi Medical Group July 2011 - December 2012
UnitedHealthcare January 2010 - January 2011
Indiana State Teachers Associations January 2004 - March 2009
Skills
type 50wpm, word,..., Data Entry, Customer Service
Education
Ivy Tech Community College 2009 — 2013
Associate of Science (A.S.), Healthcare Support
Crispus Attucks High School 1981 — 1985
General Diploma, Business/English
UnitedHealthcare March 2011 - Present
Meijer October 2008 - March 2011
Jiffy Lube of Indiana May 2008 - August 2008
Education
Center Grove High School 2003 — 2007
Core 40
Ivy Tech Community College
Cigna Healthcare November 2011 - Present
Somerset Medical Center March 2007 - November 2011
UnitedHealthcare 2003 - 2006
Education
Katherine Gibbs School