Univera Healthcare
Industry: Company
DescriptionFounded: 1976 Parent organization: Excellus BlueCross BlueShield
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Univera Healthcare Employees
Fidelis Care October 2014 - Present
Univera Healthcare August 2014 - October 2014
Univera Healthcare September 2012 - August 2014
Univera Healthcare July 2011 - August 2012
Univera Healthcare September 2008 - June 2011
Excellus BCBS September 2007 - August 2008
Skills
Analysis, Health Insurance, Actuarial Science, SAS, Financial Modeling, Data Analysis, Financial Analysis, Microsoft Excel, Statistics, Process Improvement, Management, Valuation, Budgets, Medicare, VBA, Business Intelligence, Managed Care, HEDIS, SQL
Education
State University of New York at Buffalo - School of Management 2013 — 2016
Master of Business Administration (M.B.A.)
University at Buffalo 2005 — 2007
M.A., Mathematics
State University of New York at Buffalo 2001 — 2005
Bachelor of Science (B.S.), Mathematics, Cum Laude, English Minor with Highest Distinction
St. Joseph's Collegiate Institute 1998 — 2001
High School Diploma
HealthNow New York Inc. March 2011 - Present
HealthNow New York Inc. May 2009 - March 2011
Univera Healthcare April 2008 - March 2009
Univera Healthcare October 2006 - April 2008
Univera Healthcare January 2002 - 2006
Univera Healthcare 1998 - 2002
Skills
Certified Case Manager, Home Care Coordinator, Appeals Nurse, Utilization Review Nurse, Healthcare, Clinical Research
Education
Trocaire College
Registered Nurse
The Dinex Group August 2014 - Present
Holiday Inn Express April 2014 - July 2014
Sun & Yang International LTD June 2012 - August 2013
University at Buffalo August 2011 - May 2012
Univera Healthcare June 2011 - August 2011
Skills
Event Management, Microsoft Office, Hospitality Industry, Hospitality, Event Planning, Microsoft Word, Customer Service, Hotels, Microsoft Excel, Teamwork, PowerPoint
Education
Swiss Hotel Management School 2013 — 2014
Post Graduate Degree, Event Management
State University of New York at Buffalo 2008 — 2012
Bachelor of Science (BS), Business Administration
Chain Store Guide October 2010 - Present
Ingram Micro September 2006 - May 2010
Univera Healthcare November 2005 - September 2006
Skills
Solution Selling, Account Management, Channel Partners, Channel, Salesforce.com, Sales Management, CRM, Sales Process, Direct Sales, B2B, Marketing Strategy, Cold Calling, Customer Service, Management, New Business Development, Sales, Sales Operations, Selling
Education
University of Florida 2002 — 2004
BS, Food and Resource Economics
Oxford Lehr PLLC December 2013 - Present
Boettcher and Lobaugh April 2013 - Present
McGivern Law Firm September 2011 - April 2013
McGivern Law Firm April 2009 - September 2011
GEICO January 2008 - August 2008
Univera Healthcare June 2007 - September 2007
Steven J. Baum, P.C. January 2005 - May 2007
United States Equal Employment Opportunity Commission January 2007 - April 2007
Skills
Insurance, Legal Research, Claims, Torts, Litigation, Employment Law, Discrimination Law, Employment..., Wrongful Termination, Negligence, Workers Compensation, Auto Liability, Premises Liability, Immigration Law, Family Law, Divorce Law, Independent Contractors, Business Formation, Civil Litigation, Product Liability, Personal Injury, Wrongful Death, Medical Malpractice, Legal Assistance, Westlaw, Public Liability, Legal Writing, Courts, Personal Injury...
Education
University of Tulsa College of Law 2008 — 2011
Juris Doctor, Law
State University of New York College at Buffalo 2006 — 2007
Bachelor of Science, Business Management
State University of New York College at Buffalo 1997 — 2002
Bachelor of Arts, Philosophy and Religious Studies
M&T Bank February 2015 - Present
Free Agent 2015 - Present
First Niagara Bank 2011 - 2014
Univera Healthcare 2010 - 2011
UnitedHealth Group 2004 - 2010
Diocese of Buffalo 1997 - 2004
Skills
Vendor Management, Business Analysis, Risk Management, Project Management, Operations Management, Quality, Visio, MS Project, DMAIC, Six-Sigma Quality..., Facilitating..., Grant Writing, PM Governance Procedures, Analysis, Banking, Cross-functional Team..., Finance, Financial Analysis, Process Improvement, Team Building
Education
Saint Bonaventure University
Bachelor's Degree, Mass Communication/Media Studies
University at Buffalo
Master's Degree, Higher Education/Higher Education Administration
Gracepoint (formely MHC, Inc.) February 2015 - Present
Florida Department of Children and Families July 2005 - April 2015
Univera Healthcare May 2000 - July 2002
Horizon Behavioral Health September 1996 - August 1999
Skills
Team Leadership, Public Administration, Public Health, Client Relations, Interpersonal Skills, Public Speaking, Community Outreach, Crisis Intervention, Federal Grants..., Substance Abuse..., Nonprofits, Leadership, Event Planning, Research, Fundraising, Volunteer Management
Education
University of South Florida 2007 — 2010
Bachelor of Arts (B.A.), Public Health
Univera Healthcare September 2010 - Present
Abercrombie & Fitch January 2005 - September 2010
Tanning Bed July 2001 - July 2009
Skills
Benefits Administration, Employee Benefits, Employee Relations, Human Resources, Recruiting, Performance Management, Talent Acquisition, Talent Management, Health Insurance, Customer Service, Deferred Compensation, Training, Organizational..., Coaching, Personnel Management, Insurance, Management, Team Building, Public Relations, Leadership Development, Event Planning, Change Management, Labor Relations, Sales, Process Improvement, Public Speaking, Social Media, Marketing, Team Leadership, Project Management, Social Networking, Call Centers, Customer Retention, Customer Satisfaction, Marketing Communications, Healthcare, Strategic Communications, Team Management, Event Management, HRIS, Strategic Planning, Corporate Communications, Data Analysis, Enrollment Management, Forecasting
Education
University at Buffalo 2003 — 2008
Bachelor's degree, Public Relations/Image Management
Ingram Micro July 2014 - Present
Dorm Mom Inc October 2013 - September 2014
Heritage Christian Services November 2009 - February 2014
Univera Healthcare June 2013 - August 2013
Columbus McKinnon August 2012 - December 2012
Stanford Health Alliance December 2011 - August 2012
New York State Department of Agriculture June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, PowerPoint development, Data Analysis, Presentations, Instructor-led Training, Employee Benefits, Medicare, Managed Care, Insurance, Health Insurance, Business Strategy, Leadership, Strategic Planning, Marketing Strategy, Strategy, Business Analysis, Business Development, Business Planning, Business, Training, Teamwork, Editing, Fundraising
Education
State University of New York at Buffalo - School of Management 2012 — 2014
Master of Business Administration (MBA), Management Consulting, Marketing, 3.53
State University of New York at Buffalo - School of Management 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Williamsville North High School 2004 — 2008
High School Diploma
Grainger May 2014 - Present
Russell's Steaks, Chops & More May 2012 - Present
Delaware North Companies February 2014 - May 2014
Univera Healthcare June 2013 - August 2013
Hyatt Hotels Corporation May 2010 - April 2012
Harry's Harbour Place Grille / AcQua Restaurant & Banquets May 2009 - August 2011
Hyde Park Restaurant Group September 2008 - March 2011
Texas Roadhouse August 2003 - September 2008
Skills
Marketing Strategy, Social Media Marketing, Sales, New Restaurant Openings, Wine & Food Pairing, Microsoft Excel, Microsoft Word, Teamwork, Data Analysis, Microsoft PowerPoint, Micros POS Systems, Aloha POS Systems, Customer Service, Market Research, Project Management, Time Management, Multi Tasking, Health Insurance, Food, Public Speaking, Event Management, Team Leadership, Microsoft Office, Social Media, Inventory Management, Event Planning, Social Networking, Marketing, Management, PowerPoint, Research
Education
State University of New York at Buffalo - School of Management 2012 — 2014
Master of Business Administration (M.B.A.), Marketing & Management Consulting
State University of New York at Buffalo 2004 — 2009
Bachelor of Science in Business Administration, Marketing, Pharmacology & Toxicology
Green Buffalo Fuel, LLC February 2013 - Present
Hebeler Corporation August 2012 - June 2013
New York State Science & Technology Law Center April 2011 - August 2012
Anaren Microwave April 2011 - May 2012
Neill & Strong PLLC June 2011 - September 2011
Hebeler Corporation 2011 - 2011
New York State Division of Human Rights June 2010 - August 2010
Dick's Sporting Goods April 2007 - July 2009
Imaginus Training and Development February 2009 - May 2009
Univera Healthcare June 2008 - August 2008
Skills
Market Research, Technology..., Microsoft Office, SPSS, Competitive Analysis, Westlaw, Entity Formation, Negotiation, New Business Development, Research, Contract Negotiation, Legal Writing
Education
Maxwell School of Citizenship and Public Affairs 2010 — 2012
Master of Public Administration (M.P.A.)
Syracuse University College of Law 2009 — 2012
J.D.
Buffalo State College 2005 — 2009
B.S, Business Administration
Univera Healthcare April 2013 - Present
WJET-AM May 2007 - April 2013
WHUG/WKSN/WDOE/WCQA/WQFX November 1996 - May 2003
WGR-AM 1993 - 1996
WGR-AM 1993 - 1996
WBTA WBTF Batavia 1990 - 1992
WBTA WBTF Batavia 1990 - 1992
WBTA WBTF Batavia 1990 - 1992
Skills
Advertising, Media Planning, Outdoor Advertising, Creative Development, Promotions, Online Marketing, Advertising Sales, Direct Mail, Media Buying, Public Relations, Campaign, Direct Marketing, Creative Strategy, Event Management, Market Planning, Sponsorship, Copywriting, Online Advertising, Radio, Brand Development, Marketing Communications, Marketing Strategy, Digital Marketing, Radio Advertising, Interactive Marketing, Trade Shows, Marketing Management, Creative Direction, Marketing, Sales, Leadership, Customer Service, Media Relations, Press Releases, Account Management, CRM, Sales Presentations, Social Networking, Budgets, Market Research, Customer Retention, Management
Education
State University of New York College at Brockport 1984 — 1988
Bachelor's degree, Communication
Orchard Park High School Orchard Park, New York 1980 — 1984
Regents
Univera Healthcare April 2013 - July 2015
Buffalo Philharmonic Orchestra January 2014 - June 2014
Univera Healthcare November 2011 - March 2013
Saigon Bangkok Restautant and Wine Bar June 2010 - May 2011
Univeristy at Buffalo Department of Music August 2006 - June 2010
UCSD Department of Music September 2004 - June 2006
UCSD Conference Services June 2005 - August 2005
UCSD Conference Services June 2004 - August 2004
Skills
Composition, Music, Music Theory, Music Education, Arts Administration, Chamber Music, Teaching, Higher Education, Logic Pro, Editing, Publicity, Social Networking, Non-profits, Musical Theatre, Performing Arts, Nonprofits, Singing, Microsoft Excel, Document Management
Education
University at Buffalo 2006 — 2012
PhD
University at Buffalo 2006 — 2009
MA
University of California, San Diego 2002 — 2006
BA
Rolling Hills 1994 — 1998
Veracity Benefits January 2009 - Present
Univera Healthcare October 1997 - December 2008
Hyatt Travel Service 1987 - 1997
Skills
Health Savings Accounts, Insurance, Benefits Administration, Healthcare, HRA, Employee Relations, Customer Service, Flexible Spending..., Medicare Part D, Benefits Design, Sales, Managed Care, Medicare
Education
University at Buffalo
BA, Health/Human Services - Gerontology
JJM Group of Hotels February 2011 - Present
Emirates Airlines and DNATA Services September 2009 - December 2010
Univera Healthcare June 2008 - August 2008
University at Buffalo August 2007 - December 2007
University at Buffalo August 2006 - December 2006
Skills
Human Resources, Microsoft Excel, Training, Microsoft Office, Management, Access, Customer Service, Analysis, Project Management, PowerPoint, Recruiting, Microsoft Word, Social Media
Education
Ecornell 2010 — 2010
Master, Hospitality and Hotel Management
State University of New York at Buffalo - School of Management 2005 — 2009
BSc, Finance and Human Resources
Janssen Biotech Inc., A J&J Company July 2015 - Present
AnJo Baseball October 2006 - Present
Janssen Biotech Inc., A Johnson and Johnson Company July 2013 - June 2015
Janssen Biotech, Inc. June 2005 - June 2013
BlueCross BlueShield of WNY 2001 - 2005
Univera Healthcare April 1996 - May 2001
Skills
Contract Negotiation, Practice Management, Strategic Planning, Team Building, Healthcare, Managed Care, Hospitals, Negotiation, Sales Management, Insurance, Process Improvement, Contract Management, Selling, Management, Business Development, Customer Service, Sales Operations, Medicaid, Pharmaceutical Sales, Biopharmaceuticals, Coaching, Consultative Selling, Business Strategy, People Management, Business Analysis, Biotechnology Industry, Customer Relations, Financial Analysis, Public Speaking, Analysis, Team Leadership, Dermatology, Strategy, Gastroenterology, Pharmaceutical Industry, Product Launch, Sales, Marketing, Cardiology, Rheumatology
Education
Saint Bonaventure University 1998 — 1999
MBA
State University of New York College at Buffalo 1990 — 1994
B.S., Accounting/M.I.S. with Minor in Economics
Univera Healthcare May 2007 - Present
Univera Healthcare May 1998 - Present
Skills
Process Improvement, Website Development, Public Speaking, Media Relations, Strategic Communications, Public Relations, Strategic Planning, Internal Communications, Marketing Communications, Leadership, Press Releases, Social Media Marketing, Healthcare, Social Media, Team Building, Event Planning, Social Networking, Project Management, Corporate Communications, Event Management, Fundraising, Marketing, Program Management, Creative Direction, Program Development, Newsletters, Editing, Community Outreach, Nonprofits, Project Planning, Management, Community Development, Advertising, Crisis Communications, Leadership Development, Video Production, Speech Writing, Organizational..., Journalism
Education
State University of New York at Buffalo 1996 — 1998
Bachelor of Arts (B.A.), Communications
Clifford Family Practice May 2014 - Present
Kaleida Health January 2014 - May 2014
Niagara County Community College September 2013 - December 2013
Univera Healthcare 2013 - May 2013
Daemen College September 2011 - May 2013
Erie County Medical Center July 2012 - 2013
Hurwitz & Fine, P.C. June 2009 - March 2012
Gaymar Industries 2008 - 2009
Genesee Valley Urgent Care DBA Lifetime Health Medical Group 2004 - 2008
Mercy Hospital Buffalo 2000 - 2004
Skills
RNFA in surgery, CNOR, Operating Room, Surgery, Neurosurgery, Vascular, Internal Medicine, Nursing
Education
Daemen College 2011 — 2013
Master of Science (M.S.), Nurse Practitioner
SUNY Empire State College, FORUM Management Program 2005 — 2007
Bachelor of Science (B.S.), Business, Management, and Economics
SUNY at Buffalo
BSN Nursing
Erie Community College
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Univera Healthcare October 2014 - Present
Child and Family Services August 2013 - Present
Autism Services Inc. January 2013 - Present
Univera Healthcare September 2013 - October 2014
University at Buffalo Mens Group August 2012 - December 2012
University at Buffalo School of Public Health and Administration August 2012 - December 2012
Boys and Girls Club August 2004 - December 2012
University of Rochester Medical Center September 2007 - May 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Cpr Certified, Public Speaking, Data Entry, Teamwork, Social Media, Time Management, Event Planning, First Aid, Team Leadership, Social Networking, Leadership, Windows, Program Management, CPR Certified
Education
State University of New York at Buffalo 2008 — 2013
Bachelor's of Art, Health and Human Services Minor in Health and Wellness
University at Buffalo 2008 — 2013
Health and Human Services, Health/Health Care Administration/Management
Univera Healthcare June 2013 - Present
New York Communications Company October 2011 - December 2012
Ruby Tuesday October 2007 - April 2012
Tops Markets April 2005 - October 2007
Skills
Microsoft Applications, Internet, Customer Service, Management, Time Management, Customer Satisfaction, Inventory Management, Leadership
Education
Buffalo State College 2005 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Buffalo State College 2005 — 2011
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
Erie Materials April 2015 - Present
Brown & Brown Empire State April 2013 - April 2015
Excellus BCBS September 2009 - April 2013
Excellus Blue Cross Blue Shield 2009 - 2013
Excellus BlueCross March 2002 - September 2009
Univera Healthcare (merged April 2000 - March 2002
Excellus BlueCross BlueShield December 1998 - April 2001
Univera Healthcare September 1998 - December 1998
Skills
Insurance, Cognos, Health Insurance, Process Improvement, Employee Benefits, HRIS, Employee Relations, Deferred Compensation, Training, Vendor Management, Strategy, Strategic Planning, Personnel Management, Payroll, Management, Human Resources, FMLA, Benefits Administration, Leadership, Analysis
Education
Rochester Institute of Technology 2008 — 2009
MBA
Rochester Institute of Technology 2008 — 2009
MBA, Business
Columbia College of Missouri
BS, Business Administration
Rochester Institute of Technology
MBA
Aural Stage Studios, Inc August 2015 - Present
Kim Mintz June 2013 - Present
Cyber Cartel July 2013 - Present
Self-Employed August 2011 - Present
AAA Western and Central New York October 2012 - October 2013
Univera Healthcare December 2007 - August 2011
TeleTech October 2007 - December 2007
GEICO May 2007 - October 2007
Seevast May 2006 - June 2007
Fiserv-RSA Solutions September 2004 - May 2006
Skills
Voice Acting, Voice Over, Voiceovers, Acting, Performing Arts, Audio Editing, Writing, Fiction Writing, Copywriting, Editing, Newsletters, Proofreading, Marketing, Blogging, Sales, Research, SEO, Facebook, Advertising, Social Media, Customer Service, Microsoft Office, Facebook Marketing, Twitter
Education
State University of New York College at Fredonia 1988 — 1990
BA English, Journalism, Creative Writing
University of Rochester 1986 — 1987
English
Research & Marketing Strategies, Inc. February 2015 - Present
Research & Marketing Strategies, Inc June 2012 - Present
Bryant & Stratton College May 2012 - Present
Research & Marketing Strategies, Inc 2010 - Present
Bryant and Stratton College 2012 - 2013
SUNY Upstate Medical University 2005 - 2009
Univera Healthcare 1999 - 2005
Univera Healthcare 1995 - 1999
Skills
HIPAA, Quality Improvement..., Accreditation, Healthcare, Strategic Planning, Practice Management, Healthcare Information..., Hospitals, Health Policy, Revenue Cycle, Physicians, Healthcare Industry, Physician Relations, Informatics, Disease Management, Public Health, Clinical Research, Performance Improvement, Healthcare Management, Management, Public Speaking, Leadership, EMR, Customer Service
Education
New School University 1995 — 1999
MSHA, Health Services Administration
SUNY Brockport 1980 — 1984
BS, Health Sciences and Education
Jaeckle Fleischmann & Mugel, LLP December 2013 - Present
Time Warner Cable June 2012 - December 2013
Univera Healthcare January 2001 - March 2012
M & T Bank May 2001 - July 2001
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Wireless Networking, PC maintenance, Virtual PC, Software Installation, Software Implementation, Routers, Windows 7, Windows Server, Mac OS X, iPad, iPhone Support, Microsoft Exchange, Desktop Administration, Remote Desktop, Active Directory, HTML, Project Planning, DNS, Troubleshooting, Ethernet, DHCP, Network Engineering, Access, VoIP, Wireless, Software Documentation, Social Media, Windows, Team Building, Computer Maintenance, Call Center, OS X, Servers, TCP/IP, Laptops, Technical Support, Management, VPN, Hardware, System Administration, Call Centers, LAN-WAN, VMware ESX, Networking, Computer Hardware, Switches
Education
State University of New York College at Buffalo 1984 — 1988
Bachelor of Arts, Communications
IKON Office Solutions- Tech 2000
Computer Networking
Highpoint Solutions March 2014 - October 2014
MedHOK Healthcare Solutions September 2012 - March 2014
HighPoint Solutions February 2002 - September 2012
HFHP November 2007 - April 2010
Contract Management Consultant February 2002 - March 2003
Univera Healthcare 1994 - 2002
Skills
Project Magagement..., Healthcare Consulting, Health Insurance, Healthcare, Leadership, Training, Medicare, Managed Care, Case Managment, Medicaid, Program Management, Clinical Research, Project Management, Nursing, Healthcare Management, Management, Case Management, Healthcare Information..., Software Implementation, Health Policy, HIPAA, EHR, EMR, Process Improvement, Business Analysis, Software Documentation
Education
The University of Akron 1971 — 1975
BSN, Nursing
Univera Healthcare November 2014 - Present
Brown & Kelly LLP May 2012 - October 2014
Kaplan PMBR September 2011 - May 2013
Office of the Attorney General of the State of New York February 2012 - May 2012
Washington County District Attorney's Office June 2011 - August 2011
Surfside on the Lake Hotel May 2008 - August 2010
New York State Senate January 2010 - May 2010
Verizon May 2007 - August 2007
Education
State University of New York at Buffalo - Law School 2010 — 2013
J.D.
State University of New York at Albany 2006 — 2010
B.A.
AIP Language Institute 2009 — 2009
Study Abroad
Vanner Benefits LLC May 2005 - Present
Univera Healthcare 2002 - 2005
Skills
Insurance, Customer Service, Healthcare, Team Building, Organizational Design, Benefits Negotiation, Contract Negotiation, Sales Management, Logistics Management
Education
Buffalo State College
Bachelor of Science (BSc), Business Administration
SUNY College of Technology at Canton
Univera Healthcare June 2005 - Present
M&T Bank February 2001 - June 2005
M&T Bank September 1997 - February 2001
M&T Bank May 1993 - September 1997
HSBC formally Marine Midland Bank December 1990 - April 1993
Skills
SAS, Data Analysis, Access, FACETS, Process Improvement, Business Analysis, Risk Management, Cognos, MS Office Suite, Excel, Cognos 8, Word, FiServ, Passport, GEO Networks, Analysis, Insurance, Healthcare
Education
State University of New York College at Brockport 1982 — 1986
BS, Communications
Brothers of Mercy Rehabilitation Facility August 2011 - Present
Eden Heights Assisted Living Facility August 2009 - April 2011
Univera Healthcare August 2000 - March 2009
Williamsville View Manor Nursing Home January 1999 - August 2000
Friendship House September 1995 - May 1996
E.P.I. C. September 1992 - May 1995
Skills
Healthcare, Utilization Management, Adolescents, Customer Service, Disease Management, Medicare, Case Managment, Managed Care, Crisis Intervention, Behavioral Health, Utilization Review, Social Services, Nursing, Elder Care
Education
State University of New York College at Buffalo 1990 — 1996
BSW, Social work
Sweet Home High School
Employment Solutions of New York, Inc. November 2010 - Present
Corning Incorporated via Adecco August 2010 - November 2010
NCO Financial Systems July 2008 - April 2009
CompSys Technologies, Inc. September 2007 - November 2007
Univera Healthcare June 2007 - August 2007
Skills
Workers Compensation, Policy, Payroll, New Hire Orientations, Management, Human Resources, Customer Service, Administrative..., Employee Relations, Insurance, Leadership, Microsoft Excel, Process Improvement, Staff Development, Team Building, Team Leadership, Temporary Staffing, Microsoft Office, Training
Education
University at Buffalo 2004 — 2008
BS, Business Administration with a concentration in Human Resources
University at Buffalo 2004 — 2008
BA, Psychology
University at Buffalo School of Management April 2014 - Present
University at Buffalo School of Management April 2012 - March 2014
Univera Healthcare June 2011 - March 2012
Niagara Dispensing Technologies, Inc. January 2009 - June 2011
Gap, Inc. May 2005 - January 2010
Niagara Dispensing Technologies, Inc. October 2008 - December 2008
University at Buffalo August 2006 - April 2007
Skills
Social Media, Public Relations, Microsoft Office, Marketing, Strategic Planning, Customer Service, Microsoft Excel, Marketing Communications, Event Management, PowerPoint, Budgets, Team Building, Microsoft Word, Market Research, Leadership, Sales, Team Leadership, Entrepreneurship, Management, New Business Development, Marketing Strategy, Project Management, Training, Time Management
Education
State University of New York at Buffalo - School of Management 2005 — 2009
BS Business Administration, International Business & Marketing Concentrations, Spanish Minor
Universidad de Salamanca 2008 — 2008
Certificate, Spanish Language, Business Spanish
Univera Healthcare April 1998 - Present
HealthNow New York Inc. August 1988 - April 1995
HealthNow New York Inc. 1987 - August 1988
HealthNow New York Inc. 1983 - 1987
HealthNow New York Inc. 1982 - 1983
Skills
Benefits Administration, Employee Benefits, Cognos, Business Analysis, HRIS, Process Improvement, Onboarding, Team Building, Employee Relations, HIPAA, Leadership, Training, Deferred Compensation
Education
State University of New York College at Buffalo
Bachelor of Business Administration (B.B.A.)
University at Buffalo November 2013 - Present
haus2home March 2013 - Present
Trocaire College August 2013 - December 2013
Trocaire College July 2010 - November 2013
Buffalo News - BuffaloBrides.com September 2011 - February 2013
Niagara County Community College October 2009 - July 2010
Boys & Girls Clubs of America January 2008 - May 2009
Univera Healthcare June 2008 - August 2008
Girl Scouts of Western New York June 2006 - August 2008
Cold Stone Creamery June 2007 - August 2007
Skills
Writing, Web Editing, Social Media, Blogging, Higher Education, Editing, HTML, Non-profits, Newsletters, Press Releases, Public Speaking, Community Outreach, Event Planning, Teaching, Research, Microsoft Office, Event Management, Social Media Marketing, Fundraising, Customer Service, Social Networking, Marketing Communications, communications, Publications, budgeting, institutional..., advancement, Advertising, special events, student affairs, Management, Editorial, Media Relations, Leadership, Strategic Communications, Publicity, Nonprofits, Copy Editing, Program Development, Student Affairs
Education
State University of New York College at Buffalo
Master of Science (M.S.), Higher Education and Student Personnel Administration
State University of New York College at Fredonia
Bachelor of Science, Communications with a focus in Public Relations and a Minor in Marketing
Univera Healthcare August 2000 - Present
Skills
Insurance, Health Insurance, Managed Care, Employee Benefits, Medicare, Healthcare, Sales, HIPAA, Medicare Part D, Health Policy, Health Savings Accounts, Microsoft Excel, Team Building, Microsoft Office, Customer Service
Education
Buffalo State College
PUBLIC RELATIONS
Delaware North May 2015 - Present
SUNY Fredonia February 2013 - Present
ASQ February 2015 - March 2015
Univera Healthcare June 2014 - August 2014
Village of Hamburg May 2013 - August 2013
Village of Hamburg June 2009 - August 2012
Skills
Public Speaking, Teaching, Community Outreach, Social Services, Program Development, Employee Management, Employee Relations, Microsoft Excel, Lotus Notes, Budgets, Interviews, Customer Service, Research, Teamwork, Microsoft Office, Social Media, PowerPoint, Leadership, Microsoft Word
Education
SUNY Fredonia 2011 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix 2013 — 2014
Accounting, 4.0
Univera Healthcare September 2015 - Present
Univera Healthcare August 2012 - September 2015
University at Buffalo October 2009 - February 2012
Skills
Statistics, Word, Excel, Microsoft Office, PowerPoint, Problem Solving, Customer Service, Microsoft Word, Microsoft Excel, Leadership, Social Media, Time Management
Education
University at Buffalo 2008 — 2012
Magna Cum Laude BS: Business Administration, BA: Psychology, Concentration: Human Resources
Axiom Systems March 2013 - Present
HealthNow New York Inc. June 2012 - March 2013
HealthNow New York Inc. February 2011 - June 2012
HealthNow New York Inc. September 2009 - February 2011
Fidelis Care NY July 2007 - September 2009
Univera Healthcare May 2003 - June 2005
Axiom Systems January 2001 - May 2003
Univera Healthcare March 1996 - January 2001
Skills
Requirements Gathering, SDLC, Business Analysis, Process Improvement, SQL, Project Management, Analysis, Program Management, Systems Analysis, Business Intelligence, HIPAA, Healthcare Information..., Requirements Analysis, SharePoint, Software Development, Software Documentation, Visio
Education
State University of New York College at Buffalo 1988 — 1992
Bachelor of Applied Science (B.A.Sc.)
Lawley June 2011 - Present
Park Captive Services, LLC March 2012 - November 2012
First Niagara Risk Management, Inc. January 2007 - June 2011
Gernold Agency, Inc. March 2002 - January 2007
Univera Healthcare December 2000 - January 2002
Site Construction Company July 1998 - December 2000
Skills
Captives, Construction, Manufacturing, Transportation, workers
Education
St. Lawrence University 1985 — 1989
BA, Economics & Environmental Studies
Univera Healthcare August 2014 - Present
Univera Healthcare August 2013 - August 2014
Law Offices of James Morris October 2008 - August 2013
Bruno, Gerbino & Soriano, LLP May 2007 - August 2008
Skills
Personal Injury, Torts, Legal Writing, Legal Research, Civil Litigation, Courts, Litigation, Appeals, Trial Practice, Arbitration, Insurance Law, Personal Injury..., Mediation
Education
University at Buffalo 2008 — 2009
LLM, Criminal Law
Hugh Wooding Law School 2003 — 2005
LEC, Law
University of Guyana 1999 — 2003
LLB, Law
Walgreens February 2013 - Present
Clinical Support Services January 2010 - February 2013
Novo Nordisk Servicepartner A/S July 2003 - January 2010
Excellus BCBS July 2000 - July 2003
Univera Healthcare June 1996 - July 2000
Skills
Managed Care, Pharmacy Benefit..., Pharmaceutical Industry, Medicare, Pharmacy, Medicaid, Process Improvement, Healthcare, Healthcare Industry, Disease Management, Diabetes, Pharmaceutical Sales, Hospitals, Healthcare Consulting, Healthcare Management, Informatics, Healthcare Information..., Cross-functional Team..., Pharmacy Automation, Neurology
Education
State University of New York at Buffalo 1985 — 1990
Pharmacy, MS Health Services Administration, Pharmacy
Univera Healthcare medicare salesUnivera healthcare2001 - 2009
Education
State University of New York College at Buffalo 1998 — 2000
BA, Communications
Grand Island Central School District August 2015 - Present
University at Buffalo August 2015 - Present
Buffalo Sabres August 2015 - Present
Time Warner Cable Sportschannel August 2015 - Present
Time Warner Cable Sportschannel August 2012 - January 2014
Seneca Niagara Casino December 2009 - January 2013
East Coast Images September 2009 - May 2011
Univera Healthcare February 2004 - February 2006
Adelphia Cable / Empire Sports Network September 1991 - January 2002
Skills
Entertainment, Broadcast Television, Video Production, Camera Operating, Sports, Television, Video, Digital Photography, Portrait Photography, Broadcast, Camera Operation, Customer Service, Digital Media, Editing, Event Management, Final Cut Pro, New Media, Photography, Photoshop, Radio, Video Editing
Education
State University of New York College at Fredonia 1987 — 1991
Bachelor's Degree, Communication and Media Studies
Horizon Blue Cross Blue Shield of New Jersey 2002 - 2014
Univera Healthcare 2000 - 2002
HealthNow New York Inc. (Blue Cross and Blue Shield of WNY) 1997 - 1999
Blue Cross and Blue Shield of Western New York 1994 - 1997
ProServ, a subsidiary of Blue Cross and Blue Shield of Western New York 1986 - 1994
Skills
Managed Care, Pharmacy Benefit..., Medicare Part D, Disease Management, Medicare, Healthcare, Utilization Management, Health Insurance, Healthcare Management, Health Policy, Medicaid, Pharmacy, Employee Benefits, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Pharmaceutical Industry, Quality Improvement, Health Care Reform, Informatics
Education
University at Buffalo 1974 — 1979
Pharmacy
Instituto Internacional - Madrid, Spain
Spanish Language and Arts
UnitedHealth Group November 2014 - Present
East Aurora Fire Department October 2005 - Present
UnitedHealth Group April 2013 - November 2014
U.S. Security January 2013 - April 2013
WNY Hockey Report October 2012 - March 2013
Univera Healthcare September 2005 - June 2012
Buffalo Seminary July 2009 - November 2011
Contemporary Services Corporation July 2008 - September 2011
HSBC Arena 2008 - 2009
Office Max January 2003 - September 2005
Skills
Leadership, Coaching, Editing, Management, Sales, Customer Service, Public Speaking, Microsoft Office, Microsoft Excel, Team Building, PowerPoint, Photoshop, Logistics, Journalism, Microsoft Word, Fundraising, Nonprofits, Human Resources, Microsoft Access, Firefighting, Health Insurance, Medicare, Call Centers
Education
University of Phoenix 2009 — 2012
MHA, Healthcare Administration / Education
America's Health Insurance Plans (AHIP) 2006 — 2008
H.I.A. Health Insurance Associate certification
State University of New York College at Buffalo 1995 — 2005
BA, Communications, Newsprint Journalism
Williamsville East High School 1991 — 1992
Farragut High School 1988 — 1991
Univera Healthcare October 2011 - Present
HealthNow New York Inc. February 2008 - January 2011
The Exigence Group, LLC 2011 - 2011
HealthNow New York Inc. April 2003 - February 2008
HealthNow New York Inc. March 1998 - April 2003
M&T Bank November 1996 - March 1998
Falk & Siemer, LLP January 1995 - November 1996
National Fuel Gas February 1994 - May 1995
Skills
Budgeting, Restructuring, Strategic Planning, Process Improvement, Team Building, Problem Solving, Microsoft Office, Cross-functional Team..., Compliance, Health Insurance, Management, Change Management, Training Delivery, Budgets, Team Management, Data Analysis, Analysis, Customer Satisfaction, Project Management, Vendor Management, Insurance, Business Analysis, Business Process..., Performance Management, Call Centers, Strategy, Program Management, Operations Management, Software Documentation, Visio, Business Intelligence, Healthcare, Employee Benefits, Managed Care, Medicare
Education
State University of New York College at Buffalo 2006 — 2008
MBA, Business Administration
Hilbert College 1993 — 1995
BS, Paralegal Studies
State University of New York College at Buffalo 1986 — 1991
BS, Business Administration
EarthLink 2012 - 2014
INSTALLS inc 2011 - 2011
Univera Healthcare 2005 - 2011
Robinson Knife Company 1999 - 2002
Softbank Services Group 1991 - 1998
Skills
Employee Engagement, Strategic Management, Customer Satisfaction, High-Performance..., Process Improvement, Process Re-engineering, Operations Management, Strategy Implementation, Business Performance..., Employee Development, Turnaround Management, Performance Improvement, Business Strategy, Turn Around Management, Performance Management, Account Management, Vendor Management, Business Process..., Project Management, Change Management, Call Center, Cross-functional Team..., Call Centers, Business Development, Customer Service, Customer Retention, Leadership, Software Documentation, Team Building, Training, Management, Customer Experience, Team Leadership, Troubleshooting, CRM, Business Analysis, Analysis, Workforce Management, Forecasting, Coaching, Program Management, Recruiting, Outsourcing, Business Process..., Strategic Planning, Human Resources, Team Management, Budgets
Education
State University of New York Empire State College 2006 — 2010
MBA, Management
State University of New York Empire State College 2003 — 2005
BS, Business, Management, Economics
State University of New York College at Buffalo 1975 — 1980
Photography
Northern Safety October 2008 - Present
Northern Safety January 2007 - October 2008
Northern Safety October 2005 - January 2007
Lutheran Care Ministries Network Inc February 2005 - September 2005
Lutheran Care Ministries Network Inc June 2004 - February 2005
Stevens-Swan Humane Society August 2003 - June 2004
M&T Bank January 2003 - May 2003
Univera Healthcare August 2002 - December 2002
Skills
Process Improvement, Management, Project Management, Business Analysis, Project Planning, SharePoint, Leadership, Business Intelligence, Microsoft Word, Account Management, Microsoft Office, Customer Service, Access, Program Management, PMP, 2009-present, ERP, SAP, PMI, PMP, Certified Scrum Master..., Grant Writing, Team Building, SDLC, Public Relations, PPC, Web Development, Marketing, Contract Negotiation, Contract Management, Home Health Care, Long-term Care, Home Care
Education
University at Albany, SUNY 2011 — 2014
Master of Arts (MA), Communication, Summa Cum Laude
State University of New York College at Buffalo 2000 — 2003
Bachelor of Arts (BA), Mass Communication/Media Studies
Universidad de Salamanca 2002 — 2002
Spanish language and culture concentration
Univera Healthcare December 2014 - Present
Univera Healthcare October 2011 - December 2014
Univera Healthcare 2003 - October 2011
CTG 1992 - 2002
Skills
Employee Benefits, Employee Relations, Benefits Administration, Performance Management, Talent Acquisition, Human Resources, HRIS, Deferred Compensation, Recruiting, Coaching, Organizational..., Talent Management, Succession Planning, Onboarding, Workforce Planning, FMLA
Education
State University of New York at Buffalo - School of Management 1991 — 1992
MBA, Human Resource Management, Health Care Management
State University of New York at Buffalo - School of Management 1985 — 1989
BS, Accounting, Finance
Citi April 2013 - Present
Citi Group December 2008 - April 2013
Buffalo Public Schools September 2007 - June 2008
St. Francis High School August 2004 - August 2007
Buffalo Public Schools September 2002 - June 2004
Univera Healthcare March 2000 - June 2002
Buck Consultants June 1997 - February 2000
Skills
Financial Analysis, Process Improvement, Microsoft Excel, Microsoft Word, Public Speaking, Training, Strategic Planning, Data Analysis, Research, Teaching, Leadership, Management
Education
University at Albany, SUNY 1995 — 1997
M.A., Mathematics
Saint Bonaventure University 1991 — 1995
BS, Mathematics
Independent Health December 2008 - Present
Univera Healthcare May 2003 - November 2008
Merchants Insurance Group 1996 - 2001
Skills
Process Improvement, Medicare, Team Building, Health Insurance, Problem Solving, Budgeting, Insurance, Product Development, Microsoft Office, Claims, Excel, Analysis, Compliance, HIPAA, Medicare Part D, Health Policy, Health Care Reform, Claim, Employee Benefits, Microsoft Excel, Managed Care, Healthcare
Education
State University of New York College at Buffalo 1978 — 1996
IHSA: MASH Care Network September 2012 - October 2014
Independent Health 2010 - 2012
Roswell Park Cancer Institute 2009 - November 2010
Calspan Corporation 1998 - 2009
Univera Healthcare 1999 - 2005
Skills
Performance Management, Employee Benefits, Employee Relations, Benefits Administration, Organizational..., Human Resources, Leadership Development, Talent Management, Strategic Planning, Team Building, HRIS, Change Management, Deferred Compensation, Healthcare, Talent Acquisition, Program Management, Succession Planning, Policy, HR Policies, Personnel Management, Workforce Planning, Strategy, Organizational..., Labor Relations, Employee Training, Leadership, Process Improvement, Training, FMLA, HR Consulting, PeopleSoft, Employment Law, Career Development, Employee Handbooks, Vendor Management, Applicant Tracking..., Coaching, Interviews, Employee Engagement, New Hire Orientations, Conflict Resolution, Recruiting, College Recruiting, Management, Onboarding, Mergers & Acquisitions, Hiring, Technical Recruiting, Payroll, Compensation
Education
Canisius College, MBA 1999 — 2006
MBA, Business - Human Resources
SUNY Plattsburgh
Hewlett-Packard August 2009 - Present
PHS September 2004 - December 2008
North Medical, PC 2002 - 2004
Premier Alliance Group January 2000 - September 2002
Univera Healthcare June 1998 - October 1999
Skills
Requirements Gathering, Business Development, Software Project..., Business Analysis, Software Development, Program Management, Business Process..., Integration, Requirements Analysis, Vendor Management
Education
State University of New York College at Fredonia 1996 — 1998
BS, Healthcare Administration, Concentration in Marketing
Universal American August 2009 - Present
Univera Healthcare June 1995 - August 2009
University of Pittsburgh Medical Center 1983 - 1994
Skills
Managed Care, Medicare, Health Insurance, Provider Relations, Medicaid, HIPAA, Healthcare Consulting, Medicare Part D, Pharmacy Benefit..., Healthcare Information..., Disease Management, Revenue Cycle, Utilization Management, Physician Relations, Physicians, Hospitals
Education
University of Pittsburgh 1983 — 1990
MHA
University of Pittsburgh 1979 — 1983
BS, Chemistry
Univera Healthcare September 2011 - Present
University of Rochester Medical Center November 2009 - August 2011
Health Strategies Group May 2008 - October 2009
University of Pennsylvania School of Medicine August 2006 - April 2008
Skills
SPSS, Data Analysis, SAS, Research, Analysis, Microsoft Excel, PowerPoint, Statistics, Healthcare, Microsoft Office, Clinical Trials, Access, Pharmaceutical Industry, SQL, Databases, Analytics, VBA, Business Analysis, Database Design, Data Mining, SAS/SQL, Cognos, Survey Design, Business Strategy, Business Intelligence, Business Intelligence..., Quantitative Analytics, Business Analytics, Predictive Analytics, SAS Programming, Data Modeling
Education
University of Rochester
BA, Psychology
Univera Healthcare October 2002 - Present
Manpower April 2002 - September 2002
Sodexo (Temp assignment through Personnel Resource) January 2002 - April 2002
Spherion Staffing August 2000 - January 2002
Skills
Employee Relations, Talent Acquisition, Applicant Tracking..., Performance Management, Human Resources, College Recruiting, Recruiting, Ultipro, Onboarding, New Hire Orientations, Organizational..., Internet Recruiting, Interviews, Screening Resumes, Training, Temporary Staffing, Talent Management
Education
State University of New York College at Oswego 1996 — 2000
B.S, Business Administration
Univera Healthcare August 1999 - November 2000
US House of Representatives: Office of Rep. Jack Quinn (R-NY) February 1997 - July 1999
YMCA of Greater Buffalo October 1995 - February 1997
Bryant & Stratton Business Institute June 1993 - June 1995
WBUF FM March 1992 - June 1993
WWKB AM/WKSE FM January 1989 - March 1992
WBEN AM January 1988 - December 1989
WBYR - FM January 1987 - December 1987
Education
State University of New York College at Buffalo 1985 — 1989
BA, Broadcasting
Uni-Select USA January 2011 - Present
IEH Auto Parts LLC dba Auto Plus January 2011 - Present
Discover Leadership Training November 2013 - November 2013
Discover Leadership Training January 2012 - January 2012
Meritain Health March 2008 - December 2010
Providium Consulting Group 2006 - 2008
Univera Healthcare 2004 - 2006
Lockton Companies October 2002 - July 2004
US Navy April 1993 - April 2001
Skills
Employee Benefits, Benefits Administration, Insurance, Health Insurance, Human Resources, Analysis, Process Improvement, Customer Service, PowerPoint, Microsoft Excel, Coaching, Outlook, Microsoft Word, Data Analysis, Organizational..., Strategic Planning, Budgets, Talent Management, COBRA, Customer Satisfaction, Team Building, Workforce Planning, Sales, FMLA, Vendor Management, Recruiting, Succession Planning, Change Management, Workers Compensation, Onboarding, Employee Engagement, HRIS, CRM, Negotiation, Deferred Compensation, Compensation & Benefit, Account Management, Payroll, Healthcare, Management, Program Management, Operations Management, Leadership, Employee Training, Policy, Training, New Hire Orientations, ADP Payroll, Labor Relations, 401k
Education
State University of New York Empire State College
B.S., Business Administration
Delaware North Companies February 2013 - Present
Delaware North Companies January 2010 - Present
Delaware North March 2006 - January 2010
Univera Healthcare August 2003 - March 2006
Skills
Certified Employee..., Professional in Human...
Education
State University of New York at Buffalo - School of Management 2002 — 2003
MBA, Finance
University at Buffalo 1998 — 2002
BA, Economics
Boehringer Ingelheim January 2015 - Present
Amedisys Home Health & Hospice 2013 - 2014
Amedisys Home Health & Hospice 2013 - 2014
Eli Lilly June 2008 - July 2013
Eli Lilly and Company May 2004 - June 2008
Biovail Pharmaceuticals 2002 - 2004
Univera Healthcare June 1996 - May 2002
Skills
Managed Care, Osteoporosis, Pharmaceutical Sales, Cardiology, Product Launch, Sales Effectiveness, OB/GYN, Hospitals, Account Management, Hospital Sales, Health Insurance, Endocrinology, Neurology, Urology, Healthcare
Education
State University of New York College at Fredonia 1992 — 1996
BS, Health Care Admin, Business
Allpro Parking , LLC February 2015 - Present
Univera Healthcare August 1998 - December 2013
Skills
Health Insurance, Employee Benefits, Customer Service, Leadership, Employee Relations, Human Resources, Microsoft Excel, Benefits Administration, Healthcare, Process Improvement, Insurance, Performance Management, Training, Team Building, Talent Acquisition, Coaching, Deferred Compensation, Recruiting, Organizational...
Education
State University of New York at Buffalo
BA, Communications
HSBC June 2014 - Present
ECMC November 2012 - September 2013
Erie County Medical Center 2012 - 2013
M&T Bank via Globalquest contract March 2010 - July 2011
Univera Healthcare September 1991 - August 2008
Barrister Information Systems 1989 - 1990
Credit Suisse First Boston August 1988 - August 1989
Skills
Information Architecture, Usability Design, Business Analysis, User Experience, Usability Testing, Requirements Gathering, Microsoft Office, Systems Analysis
Education
State University of New York College at Buffalo 1990 — 1993
Human Factors Engineering
Syracuse University 1975 — 1982
MLS, Library & Information Science
State University of New York College of Environmental Sciences and Forestry 1975 — 1979
BS, Biology
Platform9 Systems February 2015 - Present
VMware October 2007 - January 2015
Univera Healthcare July 2006 - December 2006
Patni Computer Systems October 2003 - July 2005
Skills
Test Automation, Virtualization, Cloud Computing, Automated Software..., VMware, VMware vSphere, Python, Java, TestNG, Selenium, Agile Methodologies
Education
State University of New York at Buffalo 2005 — 2007
MS, Computer Science
University of Pune 1999 — 2003
BE, Computer Engineering
Univera Healthcare May 2004 - Present
NCO Financial Group April 2000 - May 2004
Frontier Information Systems March 1999 - April 2000
Skills
HRIS, Business Intelligence, Business Analysis, Business Process..., Data Analysis, Cognos, Software Documentation, Microsoft Office, SharePoint, Access, Crystal Reports, Systems Analysis, Process Improvement, User Acceptance Testing, Gap Analysis, Employee Benefits, Human Resources, Performance Management, Analysis
Education
State University of New York College at Buffalo
Bachelor of Science (B.S.), Major in Business Management
Buffalo Psychiatric Center June 2010 - Present
The Dale Association Outpatient Treatment Center December 2010 - October 2013
Williamsville Wellness Center February 2010 - November 2010
Univera Healthcare March 2001 - March 2009
Roswell Park Cancer Institute November 1989 - June 2000
Rehabilitation Support Services June 1988 - October 1989
Skills
Case Management, Psychotherapy, Mental Health, Social Services, Treatment, Healthcare, Clinical Research, Therapists, Grief Counseling, Life Transitions, Chronic Illness, Customer Service, Case Managment, Crisis Intervention, Behavioral Health, Mental Health Counseling
Education
University at Albany, SUNY 1986 — 1988
MSW, Direct Practice, Field of Interest: Health Care
State University of New York College at Cortland 1978 — 1982
BA, Sociology/Gerontology
Univera Healthcare August 2013 - Present
Univera Healthcare June 2008 - August 2013
Univera Healthcare January 2004 - June 2008
Skills
Health Insurance, Employee Benefits, Financial Analysis, Data Warehousing, Data Analysis, Data Modeling, SAS Enterprise Miner, SAS Enterprise Guide, Data Mining, Databases, Actuarial Science, SAS, Access, Cognos, Process Improvement, Data Management, SQL, Predictive Modeling, Business Analysis, Predictive Analytics, Analytics
Education
State University of New York at Buffalo 2003 — 2006
Master of Arts (MA), Economics
State University of New York at Buffalo 1999 — 2003
Bachelor of Arts (BA), Mathematics/Minor in Economics
Strategic Healthcare Staffing May 2012 - Present
Archer Daniels Midland March 2011 - February 2012
IT Resource Solutions/ BCBS of South Carolina August 2010 - June 2011
Univera Healthcare July 2002 - August 2010
Skills
Fileaid, VSAM, TSO, COBOL, JCL, PL/1, SAS, IMS DB/DC, DB2, SQL, Embedded SQL, CICS, Endevor, Panvalet, rexx, Xpediter, DFSORT, Syncsort, IBM Fault Analyzer, IBM Debug Tool, ISPF
Education
State University of New York College at Brockport 1968 — 1975
BS, Chemistry
First Niagara Bank February 2015 - Present
Univera Community Health March 2007 - February 2015
SafetyNet Inside January 2005 - March 2007
Univera Healthcare September 2004 - January 2005
Skills
Health Insurance, Medicare, Managed Care, Medicare Part D, Medicaid, Insurance, Claim, Employee Benefits, Healthcare, Process Improvement, Provider Relations, Call Centers, Team Building, Life Insurance, Hospitals, Claims Management, Strategic Planning, HIPAA
Education
State University of New York 1996 — 1998
Bachelor of Arts, Communication
SUNY Fredonia 1994 — 1996
Communication and Media Studies
Aurubis Buffalo, Inc. February 2015 - Present
Aurubis Buffalo, Inc. January 2014 - February 2015
Aurubis Buffalo, Inc. November 2006 - January 2014
Univera Healthcare 2002 - 2006
Delaware North Companies 1996 - 2001
Skills
Financial Analysis, Financial Reporting, Forecasting, General Ledger, Budgets, Analysis, Account Reconciliation, Accounts Payable, Financial Statements, Finance, Accounting, Internal Audit, Accruals, Auditing, Strategic Planning, Tax, PeopleSoft, Team Building, Invoicing
Education
St. Bonaventure University 2011 — 2013
MBA, 4.0
Hilbert College 1999 — 2004
Bachelor's Degree, Accounting, 4.0
Orchard Park High School
Univera Healthcare May 2004 - Present
HealthNow New York Inc. April 1998 - May 2000
Skills
Medicare, Managed Care, Provider Relations, Health Insurance, Disease Management, Healthcare Management, Medicaid, HIPAA, PPO, Utilization Management, Health Policy, HMO, Medicare Part D, Network Development, Healthcare Consulting, Pharmacy Benefit..., Healthcare Industry, Claim, Medical Billing, Healthcare Information..., Healthcare, Insurance, Health Savings Accounts, Hospitals, Medicaid Managed Care, Provider Network..., NCQA
Education
Trocaire College 2011 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse, Associates Degree in Nursing
Trocaire College 2011 — 2013
RN Degree
Creative Solutions Consulting, Inc. December 2010 - Present
Author Solutions, Inc. April 2010 - December 2010
Analysts International Corporation (AIC) March 2006 - April 2010
Number Six Software March 2005 - January 2006
Univera Healthcare June 1998 - March 2005
Frontier Science August 1997 - June 1998
Skills
Leadership, Analysis, SQL, C#, Microsoft SQL Server, Business Analysis, Requirements Analysis, SDLC, Business Intelligence, XML, Agile Methodologies, Management, VB.NET, ASP.NET, Process Improvement
Education
State University of New York College at Fredonia 1995 — 1997
BS, Business Administration
CMH Counseling January 2015 - Present
CMH Counseling January 2014 - Present
Roswell Park Cancer Institute April 2011 - December 2013
Kaleida Health June 2008 - May 2011
Univera Healthcare June 2007 - June 2008
Child and Adolescent Treatment Services May 2005 - June 2007
Skills
Mental Health, Adolescents, Clinical, Behavioral Health, Counseling, Palliative Care, Clinical Research, Psychotherapy, Psychology, Treatment, Family Therapy, Therapists, Interventions, Child Development, Hospitals, Healthcare, Group Therapy, Crisis Intervention, Case Management, Mental Health Counseling, CBT, Dual Diagnosis, Motivational..., Clinical Supervision, Program Development
Education
University at Buffalo 2003 — 2005
MSW, Social Work
The College of Wooster 1992 — 1996
B.A. + B.Mus., Music theory and composition
Univera Healthcare March 2008 - Present
Trevino Golf Institute 2008 - Present
Zig Zag Bail Bonds January 1979 - Present
Skills
Health Savings Accounts, Health Insurance, Team Building, Employee Benefits, Flexible Spending..., Insurance, Customer Service, Strategic Planning
Education
Santa Clara University 1972 — 1976
BS, Business Marketing
Sacred Heart High School 1969 — 1972
Family Guidance Center October 2003 - Present
St. Joseph's Hospital Health Center 2008 - 2010
Univera Healthcare 1992 - 2002
Skills
Adolescents, Crisis Intervention, Psychotherapy, Family Therapy, CBT, Stress Management, Grief Counseling, Post Traumatic Stress, Mindfulness, Substance Use Disorders, Dual Diagnosis, Addiction Recovery, Young Adults, Chemical Dependency, Psychosocial, Family Services, Behavioral Health, Psychology, Mental Health, Clinical Research, Conflict Resolution
Education
LeMoyne College
BA, Psychology/Sociology
Syracuse University
MA, Social Work
Everson Museum 2006 - Present
Univera Healthcare 1993 - 2000
Skills
Customer Service, Microsoft Office, Healthcare, Public Speaking
Education
Syracuse University 1992 — 1994
Instruction Development, Design, and Evaluation, Education
Univera Healthcare November 2010 - Present
Univera Healthcare November 2005 - November 2010
Delaware North Companies June 2005 - November 2005
Six Flags Darien January 2000 - January 2004
Skills
Analysis, Microsoft Excel, Access, Budgets, Healthcare
Education
University at Buffalo 2009 — 2012
MBA
Siena College 2001 — 2005
BS, Finance
Tennessee Urology Associates August 2012 - December 2014
Eddie Bauer September 2011 - August 2012
Lifetime Health February 1987 - October 2010
Univera Healthcare 1997 - 2003
Education
Trocaire College 1976 — 1977
Associate of Science (A.S.), Administrative Assistant and Secretarial Science, General
Fidelis Care NY June 2002 - Present
Univera Healthcare January 1995 - June 2002
Skills
Medicaid, Medicare, HIPAA, Healthcare Information..., Credentialing, Health Insurance, Managed Care, Claim, Disease Management, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Management, Insurance, Provider Relations, Physician Relations
Education
Buffalo State College 2001 — 2003
MS, Adult Education
University at Buffalo 1987 — 1990
BS, Health and Human Services
Univera Healthcare Customer Service ProfessionalTime Warner CableApril 2006 - September 2011
National Grid April 2001 - March 2006
Education
Buffalo State College
University of Phoenix
Associate of Science, Psychology
Univera Healthcare January 2005 - Present
Rich Products Corp March 1998 - May 2004
Rich Products Corp March 1990 - February 1997
Skills
Market Research, Marketing Communications, Strategic Planning, Project Management, Marketing, Data Analysis, Public Relations, Microsoft Excel, PowerPoint, Event Planning, Event Management, Marketing Strategy, Social Media, Process Improvement, Management, Research
Education
SUNY at Buffalo 1972 — 1977
Bachelor of Arts (B.A.), Geography
Medaille College
Business, Management, Marketing, and Related Support Services
SUNY RF 2005 - Present
Univera HealthCare 1999 - 2005
Univera Healthcare 1994 - 1999
Skills
NSF Grant Evaluation, Project Management, Grant Evaluation, Health Outcome Studies, Project / Program..., Grant Writing, Mathematics Education, SPSS / Statistical..., Research, Data Analysis, Program Evaluation, Quantitative Research, SPSS, Statistics, Qualitative Research
Education
State University of New York College at Buffalo
Secondary Mathematics Certification
State University of New York College at Geneseo
Bachelor of Science (BS), Psychology and Biology
University at Buffalo
Master of Education (MEd)
Roswell Park Cancer Institute October 2006 - Present
Univera Healthcare October 1996 - October 2006
Education
St. Bonaventure University 1985 — 1989
Bachelors of Business Adminstration, Accounting
Amazon June 2015 - Present
Sikh Student Association - University at Buffalo May 2014 - May 2015
University at Buffalo January 2013 - May 2015
Delaware North September 2014 - December 2014
Yahoo June 2014 - October 2014
Sikh Student Association - University at Buffalo January 2012 - May 2014
Excellus BCBS June 2013 - August 2013
Univera Healthcare June 2012 - August 2012
Education
University at Buffalo 2011 — 2015
Bachelor of Arts (B.A.), Economics with Honors, Magna Cum Laude
University at Buffalo 2011 — 2015
Bachelor of Science (B.S.), Biomedical Sciences, General, Magna Cum Laude
Williamsville South High School 2007 — 2011
Advanced High School Regents Diploma with Honors
Univera Healthcare Medication Care CoordinatorUnivera HealthcareJune 1998 - Present
Education
University at Buffalo
Bachelor of Science (BSc), Registered Nursing/Registered Nurse
Fidelis Care December 2011 - May 2012
Univera Healthcare November 2007 - December 2011
Univera Healthcare March 1999 - November 2007
Skills
Insurance, Claim, Provider Relations, HMO, Network Development, Employee Benefits, Medicare/Medicaid..., Health Policy, Benefits Administration, State Government..., HIPAA, State Government..., State Government..., Process Improvement, Performance Management
Education
State University of New York College at Buffalo 1990 — 1994
BS of Science, Applied Economics