Washington Mutual Card Services
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Washington Mutual Card Services Employees
Mustang Notary January 2014 - Present
University of Phoenix January 2010 - Present
RSH Notary May 2006 - January 2014
Washington Mutual Card Services October 2006 - December 2007
Skills
Sales, Customer Service, Referrals, Teamwork, Admissions, Higher Education, Adult Education, Human Resources, Interpersonal Savvy, Finance, Marketing, Analysis, Leadership Development, Recruiting
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Finance, General
Cardtronics May 2015 - Present
Think Finance June 2013 - May 2015
TTI, Inc. November 2010 - June 2013
GM-Southwest, Inc. March 2009 - November 2010
Washington Mutual Card Services 1999 - 2009
Skills
Requirements Analysis, PMP, Vendor Management, Management, Process Improvement, Program Management, Risk Management, Business Analysis, PMO, Project Management, Software Project..., Software Development, IT Service Management, ITIL, Scrum
Education
The University of Texas at Arlington 1998 — 2003
BA, Information Systems, Criminal Justice
Lendingclub February 2015 - Present
Lighthouse3.com October 2001 - Present
Credo Mobile August 2013 - February 2014
Visa October 2012 - July 2013
Visa March 2010 - August 2011
Wells Fargo March 2009 - October 2009
eBay January 2009 - March 2009
Washington Mutual Card Services April 2006 - October 2008
Starbase April 2000 - October 2001
ObjectShare, Inc January 1999 - April 2000
Skills
Agile Project..., Android, Social CRM, Product Management, Mobile Applications, Agile, Mobile, Project Management, Mobile Payments, Mobile Commerce, Agile Methodologies, Mobile Devices, Mobile Product..., Mobile Experiences, Mobile Consulting, Mobility Strategy, Emerging Payments, Card Not Present, Virtual Terminal, Online Payment Solutions, PMO, Software Development, PMP, Solution Architecture, Strategy, Web Applications, Agile Project Management, E-commerce
Education
University of New England (AU) 1992 — 1993
Masters, Computer Science
University of Mumbai 1987 — 1990
B. Com., Accounting & Financial Management
Aurora’s Home Sweet Home, LLC 2012 - 2013
First Republic Bank 2010 - 2012
First Republic Bank (RemX Specialty Staffing) 2009 - 2010
JPMorgan Chase 2006 - 2009
Washington Mutual Card Services 2006 - 2009
JPMorgan Chase 2003 - 2006
JP Morgan Chase 2002 - 2003
Skills
•Proficient in..., •Knowledge of OnBase,..., •Worked with various..., Analysis, Banking, Business Process, Credit, Credit Cards, Customer Service, Financial Services, Process Improvement, Project Management, Quality Assurance, Time Management, Program Management, Risk Management, Training, Leadership, Loans
Education
University of San Francisco
B.S, Information Systems
CVS Health September 2015 - Present
CVS Health August 2014 - Present
Swift Transportation May 2007 - August 2014
University of Phoenix March 2006 - May 2007
Washington Mutual Card Services February 2001 - March 2006
Skills
Accounts Receivable, Process Improvement, Account Reconciliation, General Ledger, PeopleSoft, Access, Sarbanes-Oxley Act, Accounts Payable, Invoicing, Variance Analysis, Accounting, Financial Reporting, Financial Analysis, Forecasting, Finance, Analysis, Auditing
Education
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Mira Costa College 1997 — 1998
John F. Kennedy University November 2007 - Present
Washington Mutual Card Services May 2005 - November 2007
University of Phoenix May 2002 - May 2005
Bank of America Merchant Services August 1989 - May 1999
Skills
Research, Higher Education, Leadership, Teaching, Public Speaking, Student Affairs, Leadership Development, Program Development, Career Counseling, Nonprofits, Coaching, Instructional Design, Staff Development, Training, E-Learning, Adult Education, Community Outreach, Strategic Planning, Management, Grant Writing
Education
Golden Gate Univeristy 1996 — 2005
Doctor of Business Administration (DBA), Business
University of Phoenix 1986 — 1988
Master of Business Administration (MBA), Business
Wells Fargo June 2013 - Present
CSE Insurance Group December 2011 - May 2013
Wells Fargo July 2011 - December 2011
Wells Fargo April 2010 - July 2011
Fremont Bank February 2009 - January 2010
Washington Mutual December 2007 - January 2009
Washington Mutual Card Services November 2006 - December 2007
Kraft Foods Group May 2006 - October 2006
Kraft Foods Group March 2004 - May 2006
Kraft Foods Group February 2003 - March 2004
Skills
Supply Chain Management, Logistics, Vendor Management, Creative Management, Managing Agency..., Direct Marketing, Web Project Management, Web Content Management, Cross-functional Team..., Product Management, CRM, Digital Marketing, Strategy, SEM, Supply Chain, Marketing Strategy, Social Media Marketing, Marketing, Online Advertising, Marketing Management, Social Media, Multi-channel Marketing, Direct Mail, Creative Direction, Marketing Communications, Brand Awareness, Management, Leadership, Product Development, Process Improvement, Brand Development, Campaign Management
Education
University of San Francisco 1998 — 2002
B.S., Marketing
Lowell High School 1994 — 1998
Federal Reserve Bank of San Francisco November 2011 - Present
Synergy School January 2004 - June 2008
Washington Mutual Card Services 2007 - 2008
UC Berkeley ATDP 2005 - 2008
Skills
Content Management, Research, HTML 5, Environmental Education, Elementary Education, Secondary Education, Information Architecture, WordPress, User Interface Design, User Experience, Social Networking, Environmental Awareness, Environmental Science, Cultural Anthropology
Education
University of Hawaii at Manoa 2010 — 2011
MA, Urban and Regional Planning
University of Hawaii at Manoa 2008 — 2010
BA, Environmental Studies
Oracle March 2007 - Present
Washington Mutual Card Services 2003 - 2007
Providian Financial 1999 - 2003
Eses Compsof January 1995 - October 1999
Cunix Solutions 1992 - 1995
Skills
Technical Sales..., Software Solution Sales, Exadata, Exalogic, Enterprise Architecture, Private Cloud, PaaS, Databases, Data Warehousing, Database Administration, Big Data, Data Architecture, Enterprise Security, Data Security, Java, C++, Oracle Certified DBA, Sun Certified Systems..., Kimball Certified Data..., Business Intelligence, Solution Architecture, Oracle RAC, Virtualization, Sun Certified Java...
Education
University of Mumbai 1986 — 1990
Bachelor of Engineering (B.E.), Electronics & Computer Science
NYC Board of Education March 2007 - Present
Washington Mutual Card Services September 2006 - April 2007
MCI Corporation January 2001 - July 2006
Education
Touro College 2008 — 2014
" Bachelor of Science " BA, Special Education and Teaching
PHH Mortgage March 2015 - Present
Mortgage May 2011 - February 2014
PHH Mortgage June 2010 - April 2011
EverBank July 2005 - August 2008
Washington Mutual Card Services November 2003 - June 2005
Skills
Banking, Refinance, Mortgage Lending, FHA, Loans, Credit, Residential Mortgages, Loan Origination, Mortgage Banking, Credit Analysis, Mortgage Servicing, Underwriting, Call Centers, Default, Loss Mitigation
Education
University of Phoenix 2015 — 2016
Bachelor's degree, Business Administration and Management, General
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Wells Fargo Bank May 2010 - Present
Wells Fargo October 2009 - May 2010
JP Morgan Chase October 2008 - July 2009
Washington Mutual Card Services September 2006 - October 2008
Providian Financial March 1999 - September 2006
Skills
Risk Management, Fraud, Business Process Design, Vendor Management, Process Engineering, Program Management, Business Analysis, Process Improvement, Project Management, Data Marts, Collections, Operations Management, Banking, Business Process..., Dialer Management, Call Centers, SharePoint, Business Requirements, Team Management, Quality Assurance, Credit Cards, SDLC, User Acceptance Testing, Requirements Gathering, Presentation Development, Written & Oral..., Management, Visio, Process Optimization, Business Process, Leadership
Education
University of Phoenix 2005 — 2008
Bachelor of Science, Business Management
Will C. Wood
Lincoln Property Company July 2011 - Present
The Boy Scouts of America September 2009 - July 2012
U.S. Department of Commerce June 2009 - August 2009
KSAT 12 TV January 2009 - May 2009
Washington Mutual Card Services March 2006 - May 2008
Education
The University of Texas at San Antonio 2006 — 2009
Bachelor of Arts in Communication, Communications emphasis in Public Relations
Palo Alto Community College 2004 — 2006
Communications/Public Relations
Stockdale High School 2000 — 2004
HS Diploma
Chase January 2014 - Present
JP Morgan Chase February 2007 - Present
Washington Mutual Card Services February 2007 - November 2008
ARS National Services March 2006 - December 2006
Skills
Customer Service, Call Center, Loss Mitigation, Foreclosures, Short Sales, Mortgage Modification, Retail Sales, mortgage collections, Deed in Lieu, Collections, Credit Cards, Financial Services, Credit Analysis, Management, Mortgage Banking, Credit, Mortgage Lending, Loans, Banking, Risk Management, Financial Analysis, Internal Audit, Finance, Portfolio Management, Investments, Relationship Management, Loan Origination, Consumer Lending, Residential Mortgages, Refinance, Microsoft Excel, Credit Risk
Education
The University of Texas at Dallas 2004 — 2005
Justin F. Kimball H.S. 2000 — 2004
High School Diploma, Valedictorian
Specialized Mail Order February 2012 - Present
Elmhurst Memorial Hospital 2009 - 2012
Washington Mutual Card Services 2003 - 2006
NCS Pearson 1999 - 2002
Skills
Customer Service, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Microsoft Office, Social Media, Banking, Data Analysis, Sales, Training, Customer Satisfaction, Public Relations
Education
University of Illinois at Chicago 1991 — 1995
Bachelor's degree, Psychology
Mother Guerin 1987 — 1991
Divine Savior 1983 — 1987
Dirksen 1979 — 1983
Texas Oncology January 2015 - Present
MD Anderson Cancer Center April 2012 - November 2014
Memorial Hermann Healthcare System August 2011 - December 2011
Healthcare Student Nurse January 2011 - August 2011
Texland Distribution July 2009 - December 2009
MD Anderson Cancer Center February 2009 - July 2009
Washington Mutual Card Services January 2005 - December 2006
Skills
Customer Service, Customer Satisfaction, Computer Literate, Nursing, Pediatrics, Psychiatry, Psychology, Obstetrics, Women's Health, Medical Terminology, Youth Mentoring, Administrative Support, Receptionist, Patient Safety, Patient Education, Patient Advocacy, Patient Satisfaction, Patient Monitoring, Clinical Documentation, Public Speaking, Public Health, Community Outreach, Community Service, Volunteer Training, Volunteer Management, Volunteer Leadership, Youth Development, Youth Services, Youth Empowerment, Microsoft Office, Outlook, Internet, Social Networking, Clinical Research, Critical Care, Medical/Surgical
Education
Univerity of Houston-Victoria 2011 — 2011
BSN, Nursing
University of Houston 2006 — 2010
BS, Health
Blue Shield of California September 2013 - Present
Williams-Sonoma, Inc. May 2012 - September 2013
Blue Shield of California December 2011 - May 2012
Blue Shield of California August 2009 - August 2010
Barclays Global Investors April 2007 - August 2008
Washington Mutual Card Services March 2003 - April 2007
Providian Financial April 2001 - March 2003
Providian Financial March 1999 - April 2001
Providian Financial November 1995 - March 1998
Skills
Procurement, Contracts Management, Vendor Management, Contract Negotiation, Risk Management, Supply Management, Management, Contract Management, Sourcing, Analysis, Software Documentation, Negotiation, IT Management, Strategic Sourcing
Education
University of Oregon 1982 — 1986
Bachelor of Science, Telecommunications
Purchasing Certificate Program – University of California, Berkeley, CA.
Patriot Bank August 2014 - November 2014
SolomonEdwardsGroup February 2013 - May 2013
SolomonEdwardsGroup October 2011 - February 2013
Wachovia, A Wells Fargo Company 2007 - 2009
Washington Mutual Card Services 2004 - 2007
JPMorgan Chase 1997 - 2004
GE Capital 1997 - 1997
Skills
Recruiting, Sales, Management, Banking, Real Estate, Finance, Strategic Planning, Credit, Loans, Risk Management, Negotiation, Customer Service, Mortgage Lending, Financial Analysis, Team Building, Financial Services, Insurance, Small Business, Coaching, Sourcing, New Business Development, Contract Negotiation, Fundraising, New Home Sales, Internet Recruiting, Account Management, Cross Selling, Relocation, Property Tax Consulting
Education
The University of Texas at Austin 1990 — 1994
Bachelor of Science with Minor in Business, Communications
BTW/High School for the Engineering Professions 1986 — 1990
Diploma, Engineering
Korcett August 2013 - Present
Refine Refurb Rehab January 2011 - Present
Eddie V's Restaurants Inc. January 2006 - December 2011
Washington Mutual Card Services January 2002 - May 2006
Skills
Social Media, Sales, Contract Negotiation, Sales Management, Salesforce.com, Account Management, Sales Operations, Marketing, Management, Direct Sales, Customer Satisfaction
Education
The University of Texas at Austin 2002 — 2013
Bachelor's degree, History
Akoni Enterprises February 2004 - Present
Kaiser Permanente 2011 - 2013
Kaiser Permanente 2011 - 2013
M Squared Consulting February 2009 - February 2011
Cellfire June 2007 - September 2008
Washington Mutual Card Services October 2004 - May 2007
MyPoints.com February 2004 - October 2004
MyPoints.com January 2003 - February 2004
Brigade Corporation August 1998 - November 2001
Delaware Valley First Fridays 1996 - 1997
Education
University of Pennsylvania 1984 — 1989
BS, System Engineering
crane 1978 — 1984
Crane School 1976 — 1981
Crane Country Day School 1976 — 1980
JPMorgan Chase November 1996 - Present
J.P. Morgan November 1996 - Present
Washington Mutual Card Services 1992 - 2000
Skills
Banking, Customer Service, Microsoft Office, Financial Analysis, Risk Management, Credit, Microsoft Excel, Business Analysis, Loans, Project Management, Change Management, Strategic Planning, Retail Banking, Commercial Lending, Credit Analysis, Small Business Lending, Mortgage Lending, Loan Origination, Consumer Lending, Business Development, Mortgage Banking, Lines Of Credit
Education
University of Houston-Downtown 1980 — 1982
American Airlines July 2011 - Present
SKIM Analytical March 2009 - June 2011
Washington Mutual Card Services June 2008 - August 2008
Datos Information Resources June 2005 - June 2007
Datos Information Resources August 2004 - December 2004
Skills
Statistics, SPSS, Market Research, SAS, Pricing, Matlab, Microsoft Excel, SQL, Microsoft Office, PowerPoint, English, Java, Spanish, Visual Basic, Microsoft Word, French
Education
University of California, Berkeley 2007 — 2008
M.S., Industrial Engineering & Operations Research
Universidad Simón Bolívar 1999 — 2005
B.S., Applied Mathematics
ING July 2007 - Present
Countrywide Mortgage Services August 2006 - June 2007
Washington Mutual Card Services December 2005 - July 2006
Zurich North America November 1998 - September 2005
Skills
People Development, Continuous Improvement, Dependable Team Player, Systems Analysis, Team Building, Insurance, Change Management, Process Improvement, Coaching, Team Management, Customer Service, Contact Centers, Banking, Project Management, Strategy, Management, Call Centers, Relationship Management, Training, Performance Management, Leadership
Education
University of Phoenix 2005 — 2007
Bachelor's degree, Information Technology / Business Management
Milford Mill High School
Mortgage Compliance Advisors, LLC April 2015 - Present
American Financial Resources, Inc. (AFR Mortgage) October 2013 - March 2015
LenderLive Network and ACE Risk Evaluations August 2010 - August 2013
Digital Risk, LLC August 2009 - August 2010
Aerotek / Wells Fargo Home Loans January 2009 - July 2009
Equilliance Mortgage April 2006 - January 2009
Washington Mutual Card Services 2003 - 2006
Skills
Quality Control..., Mortgage Insurance..., FNMA/FHLMC Reviews, DU/LP compliance, Profit and Loss review, Rental income review, Credit Analysis, Income and Employment..., Asset Review, Appraisal/Collateral..., Calculating Loan to..., Calculating Debt to..., Full mortgage loan..., Issuing mortgage..., Risk management and..., Mortgage Lending, Credit, Loans, Banking, Refinance, Underwriting, Loan Origination, Real Estate, Mortgage Banking, Investment Properties, Mortgage Underwriting, Investments, Investors, Residential Homes
Education
University of Phoenix 1989 — 1993
Conflict Resolution/Business Management, Business Administration and Management, General
The Auto Gallery October 2014 - Present
The Auto Gallery July 2008 - Present
AIG SunAmerica January 2006 - July 2008
Washington Mutual Card Services January 2001 - June 2006
Skills
Loans, Analysis, Process Improvement, Mortgage Lending, Insurance, Loan Origination, Management, Employee Benefits, Real Estate, Policy, Claim, Automotive, Office Administration, Administrative..., Clerical Skills, Mail Sorting, Data Entry, Claims Handling, Insurance Law, General Insurance, Customer Retention, Customer Satisfaction, Customer Service, Inventory Management, Sales Management, Vehicles
Education
University of Phoenix 2014 — 2015
Master of Arts (MA), Masters of Arts in Clinical Psychology
University of Phoenix 2012 — 2014
Bachelor's degree, Psychology
University of Phoenix 2010 — 2012
associate's Degree, Associate of Arts with a concentration in Health Care Administration/Medical Records
University of Phoenix 2007 — 2010
Bachelor of Business Administration (BBA), Bachelor of Science in Management
Follett Corporation December 2006 - Present
Wickes Furniture June 2005 - December 2006
SDI Travel & Incentives October 2004 - May 2005
Washington Mutual Card Services July 2001 - October 2004
Lisa Kane & Associates July 1998 - July 2001
Skills
Administrative..., Outlook, PowerPoint, Human Resources, Spreadsheets, Management, Customer Service, Microsoft Word, Event Planning, Event Management, Telephone Skills, Administrative..., Microsoft Excel, Visio, Microsoft Publisher, Adobe, Creativity, Corporate Events, Coordination, Fax, Executive..., Microsoft Office, SAP, Access, Travel Planning
Education
Triton College 1998 — 2000
West Leyden High School 1994 — 1998
Diploma, General Studies
Radiant Logic February 2009 - Present
JP Morgan Chase September 2008 - February 2009
WaMu October 2005 - September 2008
Washington Mutual Card Services October 2005 - September 2008
Washington Mutual Bank October 2005 - September 2008
Providian Financial May 2005 - October 2005
Providian Financial June 2004 - July 2004
Skills
SQL, SAS, Informatica, Visual Basic, Java, C#, Perl, Oracle, SDLC, Python, Business Intelligence, Business Objects, Analysis, Databases, C++, Business Analysis, Management
Education
University of California, Santa Barbara 2002 — 2004
Bachelor of Sciences (B.S.), Computer Sciences
ABB March 2014 - July 2015
Cisco 2015 - 2015
Cisco 2015 - 2015
JPMorgan Chase June 2012 - March 2014
Texas Instruments June 2011 - June 2012
Verizon May 2007 - May 2011
Washington Mutual Card Services April 2005 - May 2007
Lehman Brothers September 2004 - March 2005
Skills
Unix, Solaris, Disaster Recovery, Veritas Cluster Server, Databases, Troubleshooting, Servers, NFS, System Administration, Data Center, Netbackup, Operating Systems, Hardware, DB2, Shell Scripting, Storage, Linux, Solution Architecture, Requirements Analysis, SDLC, ITIL
Education
University of Madras 2000 — 2004
Bachelor of Engineering, Computer Science
APAC Customer Services November 2012 - Present
JPMorgan Chase December 2008 - November 2012
Washington Mutual Card Services 2005 - December 2008
Providian 1999 - 2005
Tyler Economic Development 1997 - 1999
First Deposit/Providian 1988 - 1997
Education
University of San Francisco 1991 — 1994
MBA, Finance
University of Washington 1983 — 1987
BA, Economics
Citi June 2006 - Present
Washington Mutual Card Services 1999 - 2006
Controlled Programs, Inc. 1998 - 1999
Skills
Financial Services, Analytics, Segmentation, Direct Marketing, Credit Cards, Strategy, Customer Acquisition, Relationship Management, Marketing Strategy, Database Marketing, Banking, Product Management, Client Facing Skills, Cross-functional Team..., Business Development
Education
University of Florida 1986 — 1991
Finance, General
Bolles
Bank of America August 2015 - Present
Bank of America March 2010 - May 2015
JP Morgan Chase (previously WaMu) July 2009 - March 2010
Washington Mutual Card Services March 2006 - March 2009
Skills
Leadership, Management, Team Management, Training Delivery, Mortgage Servicing, Training, Performance Management, Employee Training, CRM, Team Building, Coaching, Credit Cards, Risk Management, Employee Engagement, Talent Management, Interviews, Relationship Management, Operations Management, Leadership Development, Mortgage Banking, Workshop Facilitation, Team Leadership, Customer Experience, Banking
Education
The University of Texas at Arlington 1994 — 1996
Communications
University of North Texas 1992 — 1993
Communications
SEACRET Direct July 2015 - Present
American National June 2015 - Present
It Works Global February 2014 - March 2015
Physicians Mutual June 2014 - February 2015
JPMorgan Chase March 2009 - February 2014
Washington Mutual Card Services January 2007 - January 2008
Fieldstone Mortgage Company January 2003 - January 2007
Skills
Possess strong..., Customer Oriented, Outstanding time..., Customer Satisfaction, Sales, Telephone Skills, Microsoft Office, Office Equipment, Loan Origination, Team-oriented, Goal-oriented..., Investment Properties, Time Management, Underwriting, FHA, Loans, Mortgage Lending, Customer Service, Credit, Residential Mortgages, Finance, Insurance, Banking, Mortgage Banking
Education
University of Hawaii Maui College 1990 — 1992
did not graduate, Accounting and Finance
Harte Hanks July 2014 - Present
Select Portfolio Servicing December 2013 - July 2014
OneWest Bank November 2009 - November 2013
Gila LLC March 2006 - October 2009
Washington Mutual Card Services March 2003 - December 2006
Skills
Telecommunications, Call Centers, Customer Service, Customer Satisfaction, Vendor Management, Team Leadership, FHA, HAMP, Credit, Process Improvement, Banking, vendor, Strategic Planning, Loss Mitigation, Team Building, Negotiation, Client Relations Skills, Operations Management, Microsoft Excel, Visio, Mortgage Servicing, Mortgage Underwriting, Collections, Loan Servicing, Loans, Mortgage Lending, Finance, Financial Services, Credit Cards, Credit Analysis, Retail Banking, Portfolio Management, Analysis, Customer Experience, Commercial Banking, Business Analysis, Loan Origination, Risk Management, Financial Analysis, Management, Default, Performance Management, Training, Residential Mortgages, Outlook, Budgets, Hiring, Forecasting, Team Management, Sales
Education
University of Phoenix 2009 — 2012
BS Business, Business Administration and Management, General
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations
Washington Mutual Card Services April 2009 - Present
Los Angeles Times February 2004 - May 2008
Education
University of California, Los Angeles 2001 — 2004
Deloitte October 2014 - Present
University of Chicago Booth School of Business September 2012 - June 2014
DaVita June 2013 - August 2013
Triage Consulting Group September 2009 - June 2012
Wells Fargo June 2008 - August 2008
Washington Mutual Card Services June 2007 - August 2007
Skills
Healthcare Consulting, Data Analysis, Revenue Cycle, Healthcare, Healthcare Industry, Research, Non-profits, Analysis, Fundraising, Microsoft Excel, Organizational..., Statistics, Public Speaking, Microsoft Office, External Audit, Client Service Oriented, Client Presentation, Nonprofits, Management, Training, Financial Analysis
Education
The University of Chicago - Booth School of Business 2012 — 2014
Master of Business Administration (MBA), Economics, Operations, and General Management
University of California, Berkeley 2005 — 2009
BA, Political Science, Economics
Alignment Healthcare July 2015 - Present
CareMore Health Plan February 2012 - Present
CareMore Health Plan July 2009 - February 2012
Citibank (Banamex USA) August 2006 - August 2008
Washington Mutual Card Services 2004 - 2006
Skills
Training, Microsoft Applications, Analysis, Call Centers, HIPAA, Health Insurance, Healthcare, Leadership, Medicare, Process Improvement, Strategic Planning, Team Building, Vendor Management, Visio
Education
UC Irvine, Extension 2013 — 2015
Big 3 Consulting August 2013 - February 2014
Ombud September 2012 - July 2013
Zayo Group July 2012 - August 2012
Ascend Analytics February 2011 - July 2012
Hess August 2010 - December 2010
Flagstaff Restaurant May 2009 - July 2010
Chase Bank September 2009 - June 2010
Washington Mutual Card Services June 2004 - September 2009
Skills
Customer Service, Microsoft Office, Writing, Microsoft Excel, Financial Analysis, Financial Modeling, Data Analysis, PowerPoint, Analysis, Microsoft Word, Statistics, Finance, Forecasting, Risk Management, Process Improvement, Strategic Planning, Chinese, Office Administration, Recruiting, Human Resources, Time Management, Marketing, Analytics, Leadership, Relationship Management, Pre/Post Sales Engineers, Blogging, Building Relationships
Education
University of Colorado at Boulder 2006 — 2010
Finance, Chinese (Mandarin), and Entrepreneurship
Poudre High School IB 2003 — 2006
International Baccalaureate, Higher Level in Chemistry, Art, English, and History
Alliant Insurance Services January 2015 - Present
ArlenGroup (Acquired by Alliant in 2010) April 2014 - December 2014
Schultz Collins, Inc. July 2011 - April 2014
Hicks Pension Services July 2009 - July 2011
Davis Mortgage & Investment Co. August 2007 - May 2009
Washington Mutual Card Services June 2007 - August 2007
Skills
Employee Benefits, Benefits Administration, Data Analysis, Pension Administration, Investment Analysis, Qualified Retirement..., Data Modeling, Financial Reporting, Investments, Financial Analysis, Asset Allocation, Microsoft Excel, Return on Investment..., Manager Selection, Form 5500 preparation, 401k Rollovers, Morningstar Direct, Morningstar Office, Microsoft Office, QuickBooks, CAMS, Investment Advisory, Finance, Loans, SEC Financial Reporting, Valuation
Education
University of California, Berkeley 2005 — 2009
Bachelor of Arts (B.A.), Economics, Sociology
St. Joseph High School 2001 — 2005
Diploma, College Prep with Honors
Univar May 2013 - Present
Amazon.com May 2008 - May 2013
Washington Mutual Card Services 2007 - 2007
Paige Paul Consulting 1999 - 2006
Berman, Gaufmin, Tomsic, Savage & Campbell March 1997 - September 1998
GE Capital/Heritage Insurance January 1996 - December 1996
Bronson, Bronson & McKinnon October 1988 - December 1995
Skills
SaaS, E-commerce, Adobe Creative Suite, Product Management, Vendor Management, Management, Cloud Computing, Enterprise Software, Corporate Law, Program Management, Litigation, Budgets, CRM, Intellectual Property, Licensing, Contract Negotiation, Process Improvement, Legal Research, Project Management, Salesforce.com, Microsoft Office, Contract Management, Mergers & Acquisitions, Strategy, Strategic Partnerships, Start-ups, Business Process..., Legal Assistance, Problem Solving, IT Solutions, Legal Project Management, Solution Implementation
Education
University of West Los Angeles 1987 — 1987
Paralegal certificate
UCLA 1983 — 1987
Sociology
Charles Schwab February 2015 - Present
Charles Schwab May 2013 - February 2015
Charles Schwab December 2011 - April 2013
Avanquest Software March 2009 - December 2011
Washington Mutual Card Services June 2007 - February 2009
Skills
Marketing Strategy, Email Marketing, Direct Marketing, Marketing, E-commerce, Cross-functional Team..., Program Management, Management, Strategy, Direct Mail, Internal Communications, Project Management, Product Marketing, Customer Service, Sales, Analysis, Analytics, Product Management, Digital Marketing
Education
University of Brighton, England
USAC Study Abroad Program
University of California, Berkeley
BA, Mass Communications
Progreso Financiero April 2012 - Present
Sea Crest School 2011 - 2015
Union Bank May 2010 - August 2010
United Commercial Bank September 2009 - November 2009
Washington Mutual Card Services September 2002 - March 2009
Providian Financial 2002 - 2005
PG&E Gas Transmission, Texas 1997 - 1999
PG&E 1993 - 1997
Arthur Andersen & Co 1978 - 1988
Education
University of California, Berkeley 1976 — 1978
B.S., Business
Wells Fargo January 2013 - Present
Electronic Arts July 2012 - December 2012
Sephora/LVMH September 2010 - June 2012
CBS Interactive November 2008 - July 2010
Washington Mutual Card Services November 2007 - October 2008
Chase November 2006 - October 2007
Chase June 2005 - October 2007
Chase June 2004 - August 2004
Bader Al Mulla June 2003 - August 2003
Skills
Finance, Strategy, Market Research, Product Management, Analytics, Management, Brand Management, Start-ups, Marketing Strategy, Business Planning, Leadership, Email Marketing, Business Intelligence, Marketing, Online Marketing, Project Management, Program Management, Cross-functional Team..., Forecasting, Competitive Analysis, Integrated Marketing, Strategic Partnerships, Analysis, Business Analysis, Business Strategy
Education
State University of New York at Buffalo 2001 — 2005
Bachelor of Science, Finance & Marketing
Carmel School Kuwait 2000 — 2005
Wells Fargo June 2009 - Present
Washington Mutual Card Services December 2006 - June 2009
Saven Technologies December 2005 - December 2006
Accenture Technology Solutions 2003 - 2005
L-CUBE Innovative Solutions July 2001 - October 2003
Skills
J2EE, Java, Weblogic, Credit Cards, SDLC, WSDL, Web Services, Web 2.0, Java Enterprise Edition
Education
University of Madras 1997 — 2001
Bachelor of Engineering, Computer Science and Engineering
Electronic Arts (EA) and PopCap Games November 2007 - Present
Washington Mutual Card Services August 2002 - October 2007
Skills
Trademarks, Copyright Law, Legal Issues, Intellectual Property, Patents, Legal Compliance, Licensing, IP, Privacy Law, Corporate Law, Corporate Governance, Legal Writing, Video Games, Mobile Games, Online Gaming
Education
University of California, Santa Barbara
Bachelor of Arts (B.A.), Communication, General
University of Washington
Certificate Program, Paralegal Studies
PricewaterhouseCoopers LLP June 2013 - Present
Ernst & Young June 2012 - June 2013
Chevron FCU 2006 - 2012
Washington Mutual Card Services 2004 - 2006
Skills
Strategic Planning, Marketing Strategy, Corporate Communications, Analytics, Product Management, Proposal Writing, Direct Marketing, Product Marketing, Strategy, New Business Development, Program Management, Product Launch, Branding & Identity, Product Development, Creative Direction, Business Development
Education
University of California, Davis 2001 — 2004
Bachelor of Arts (B.A.), International Relations and Affairs
Service Uniform January 2008 — Present
Washington Mutual Card Services July 2003 — January 2008
Skills
10 Key, Microsoft Excel, Training, Invoice Processing, Data Entry, Access
Education
University of Colorado Denver 2006 — 2015
Bachelor's degree, Accounting & Financial Management
Englewood High School 2000 — 2005
High School Diploma
Lending Club September 2014 - Present
SoFi September 2013 - September 2014
Sipree, Inc. May 2013 - December 2013
Bill.com November 2012 - April 2013
Silicon Valley Bank June 2011 - October 2012
Charles Schwab May 2011 - June 2011
www.swiftrambles.com January 2010 - December 2010
PayPal September 2008 - December 2009
Washington Mutual Card Services February 2008 - August 2008
Washington Mutual Card Services January 2007 - January 2008
Skills
Product Development, Product Management, Product Marketing, Customer Acquisition, Customer Engagement, Customer Retention, Cross Selling, Direct Marketing, Financial Services, Business Strategy, Lead Generation, Program Management, Portfolio Management, Strategic Partnerships, Online Advertising, Segmentation, Risk Management, Analytics, Leadership, Mergers & Acquisitions, Strategic Planning, Process Improvement, Cross-functional Team..., Marketing, Management, Credit Cards, Executive Management, Cards, Start-ups, Vendor Management, Marketing Strategy, Market Analysis, Enterprise Software
Education
University of Pennsylvania - The Wharton School 2003 — 2005
MBA
University of Virginia
BS
AARP November 2011 - Present
Affinity Solutions June 2010 - December 2011
Union Bank May 2009 - May 2010
Washington Mutual Card Services 2007 - March 2009
GE Consumer Finance 2004 - 2007
Wells Fargo 2001 - 2004
American Express 2000 - 2000
Accenture 1995 - 1999
Skills
Product Management, P&L Management, Strategy, Vendor Management, Marketing Management, Marketing Strategy, Multi-channel Marketing, Cross-functional Team..., Product Development, Market Research, Program Management, Enterprise Software, Marketing, Product Marketing
Education
University of Michigan - Stephen M. Ross School of Business
MBA
University of Virginia
BS
Wells Fargo 2008 - Present
Washington Mutual Card Services 2005 - Present
JP Morgan Chase (formerly Washington Mutual Card Services) 2005 - 2008
RedBricksMedia January 2002 - June 2003
Il Fornaio 1997 - 2001
Skills
Financial Modeling, Financial Analysis, Analytics, Banking, Business Analysis, Strategic Financial..., Portfolio Management, Forecasting, Corporate Finance, Finance, Essbase, Credit Cards, Analysis, Credit, Risk Management, Budgets, Strategic Planning, Data Analysis, Mergers, Equities
Education
University of San Francisco - School of Management 2002 — 2006
MBA, Finance
Washington Mutual - Card Services April 2008 - Present
McKesson Corp April 2007 - April 2008
Education
University of Phoenix 1998 — 1999
M.A., Organizational Management
Skopos Financial February 2013 - Present
RGS Financial, Inc. September 2012 - February 2013
The Results Companies January 2012 - September 2012
Global Acceptance Credit Company 2011 - 2012
Firstsource Solutions Group USA 2008 - 2011
CreditAssist Financial Services 2007 - 2008
Washington Mutual Card Services February 2001 - December 2007
Brinks Home Security 1999 - 2001
MobileComm Communications 1996 - 1999
Skills
Call Center, Credit Cards, Vendor Management, Credit, Outsourcing, Operations Management, Process Improvement, BPO, Credit Risk, Banking, Analytics, Risk Management, Call Centers, Start-ups, Training, Financial Services, CRM, Leadership, Finance, Sales, Portfolio Management, Relationship Management, Executive Management, Customer Retention, Customer Service, Strategy, Payments, Management, Business Development, Customer Experience, Customer Satisfaction, Account Management, Forecasting, New Business Development, Business Process..., Team Leadership, Team Management, Loan Servicing, Business Analysis, Workforce Management, Team Building
Education
The University of Texas at Arlington
BS
PayPal June 2011 - Present
Washington Mutual Card Services 2005 - August 2009
Providian Financial 2001 - 2005
Prophet Brand Strategy 1999 - 2001
Citibank 1997 - 1999
Skills
Credit Cards, Multi-channel Marketing, Direct Mail, Credit, Cross Selling, Direct Marketing, Financial Services, Customer Acquisition, Campaign Management, Leadership, Strategy, Analytics, Cross-functional Team..., Customer Experience, Management, CRM, Vendor Management, Analysis, Marketing, Segmentation, Marketing Management
Education
University of Michigan 1993 — 1997
BA, Economics and Chinese
Bank of the West May 2013 - Present
Bank of the West August 2009 - April 2013
Washington Mutual Card Services April 2007 - August 2009
Washington Mutual Card Services July 2006 - April 2007
Washington Mutual Card Services September 2005 - June 2006
Skills
Financial Modeling, Strategic Financial..., Analytics, Forecasting, Portfolio Management, Finance
Education
University of California, Berkeley 2001 — 2005
BA, Economics
Information Services Group November 2008 - Present
Safeway November 2007 - October 2008
Washington Mutual Card Services October 2005 - November 2007
Gap Inc. 2004 - 2005
Visa International 1990 - 2003
Skills
Cross-functional Team..., Process Improvement, Contract Negotiation, Strategic Sourcing, Procurement, Outsourcing, Vendor Management, Negotiation, Business Strategy, Business Analysis, Management, Change Management, Business Process..., Program Management, Team Leadership, Sourcing, Contract Management, Risk Management, Project Management, Supply Chain Management
Education
University of San Francisco 1972 — 1977
BS, Finance
BlackRock (formerly Barclays Global Investors) 2009 - Present
Washington Mutual Card Services September 2005 - August 2008
Providian Financial January 2001 - September 2005
Sydran Services August 1998 - January 2001
Skills
Employee Relations, Organizational..., Workforce Planning, Conflict Resolution, Coaching
Education
University of Colorado Boulder 1969 — 1973
B.A., Sociology
Accenture September 2014 - Present
Visa Inc. October 2007 - April 2011
Washington Mutual Card Services January 2007 - September 2007
Washington Mutual Card Services September 2004 - December 2006
Providian Financial March 2004 - September 2004
Providian Financial March 2003 - March 2004
Providian Financial April 2000 - March 2003
Providian Financial November 1999 - April 2000
City of Tucson March 1994 - October 1999
City of Tucson March 1995 - March 1996
Skills
Vendor Management, Cross-functional Team..., Strategy, Outsourcing, Program Management, Management, Global Sourcing, Negotiation, Training, Risk Management, Contract Management, Procurement, Finance, Enterprise Software, Human Resources, Risk Assessment, Relationship Management, Supply Management, Credit Cards, Process Improvement, Security, Leadership, Sourcing, Contract Negotiation, Strategic Sourcing, Financial Services, Due Diligence, Payments, Purchasing, Financial Risk, Integration, Business Process..., SaaS, Spend Analysis, Change Management
Education
University of Massachusetts, Amherst 1989 — 1994
BA - Business Administration, Marketing, Economics
Zoosk March 2012 - July 2013
Xerox Corporation August 2010 - April 2012
Wells Fargo September 2009 - August 2010
Sears Holdings Corporation 2009 - 2009
Washington Mutual Card Services 2007 - 2009
GE Money January 2006 - 2007
Providian Financial 2003 - 2005
Discover Financial Services 2002 - 2003
SBC 2001 - 2002
Skills
Vendor Management, Credit Cards, Leadership, Direct Marketing, Strategy, Analytics, Telecommunications, Management, Process Improvement, Call Centers, Call Center, Cross-functional Team..., CRM, Customer Retention, Online Marketing
Education
Academy X Computer Training 2011 — 2011
Certificate, Web Design
University of Illinois at Urbana-Champaign - College of Business 1997 — 2001
Bachelor of Science, Business Administration - Marketing
Whitney M. Young Magnet High School
Kaminario 2013 - Present
A10 Networks 2011 - 2013
San Mateo County College District 2008 - 2011
National Alliance for Mental Illness January 2008 - May 2008
Washington Mutual Card Services June 2007 - August 2007
Skills
SQL, XML, SDLC, JavaScript, Website Development, PHP, HTML, CSS, Software Development, MySQL, AJAX, Visio
Education
University of Maryland College Park 2006 — 2008
Masters, Information Management
The Pasha Group February 2011 - Present
Pasha Group May 2009 - February 2011
JPMorgan Chase October 2008 - March 2009
Washington Mutual Card Services November 2004 - March 2009
Digital Think (purchased by Convergys 2004) March 2001 - July 2004
C&L Financial January 2000 - January 2001
Skills
Accounts Payable, Microsoft Excel, Vendor Management, Research, Excel
Education
UC Santa Barbara 1967 — 1968
NONE, not determined
ASAP Solutions Group 2012 - Present
JPMorgan Chase & Co. 2014 - 2015
JPMorgan Chase & Co. 2014 - 2015
Cognizant Technology Solutions May 2010 - April 2012
Cognizant August 2009 - April 2012
Cognizant Technology Solutions 2007 - 2011
Cognizant Technlogy Solutions 2007 - May 2010
Washington Mutual Card Services 2007 - 2009
Patni Computer Services 2006 - 2007
Solutions inc. 2003 - 2004
Skills
allidus Truecomp..., System Testing, Testing, Test Planning, TrueComp, Test Strategy, Business Process..., Agile Methodologies, Management, Unix, Business Analysis
Education
Guntur 2005 — 2008
Bachelor of Business Management
University of Madras 1998 — 2001
Master of Computer Applications
Workday October 2011 - 2012
Wells Fargo Bank 2007 - October 2011
Washington Mutual Card Services March 2005 - March 2007
JP Morgan Chase (formerly Washington Mutual) 2005 - 2007
Skills
Web Project Management, Software Project..., ms proj
Education
University of California, Davis 1988 — 1993
Washington Mutual Card Services January 2000 - Present
Education
University of California, Berkeley 1997 — 1999
B.S., Industrial Engineering and Operations Research
Washington Mutual February 2004 - January 2009
Providian Financial February 2004 - January 2009
Washington Mutual Card Services February 2004 - January 2009
Visa 2000 - 2003
Bay View Capital Corporation 1996 - 2000
Home Federal Savings of San Francisco 1987 - 1996
Education
University of California, San Diego 1984 — 1987
U.S. Bank September 2014 - Present
MUFG Union Bank, N.A. October 2010 - September 2014
American Cancer Society December 2009 - December 2011
M Squared Consulting April 2010 - October 2010
JPMorgan Chase September 2008 - April 2009
Washington Mutual Card Services 2005 - April 2009
Providian Financial November 2003 - January 2005
Credit Evaluation January 2000 - November 2003
E-Commerce September 1999 - January 2000
Providian Financial November 1998 - September 1999
Skills
Risk Management, Banking, Credit Cards, Financial Risk, Credit, Process Improvement, Vendor Management, Business Analysis, Financial Services, Project Management, PMP, Analysis, Analytics, Business Process..., Call Centers, Customer Service, Finance, Financial Analysis, Leadership, Loans, Management, PMO, Project Planning, Project Portfolio..., Relationship Management
Education
University of San Francisco
B.S., Applied Economics
Unrivaled Multimedia February 2015 - Present
Urbyn Loft July 2011 - June 2014
Financial Education Services January 2008 - March 2009
Washington Mutual Card Services June 2006 - July 2007
Skills
Social Media, Social Media Marketing, Digital Marketing, Digital Media, Entrepreneurship, Start-ups, Video Games, PC Games, Sound, Sports, Advertising, Social Networking, Leadership, Multimedia, Video
Education
The University of Texas at Arlington 2001 — 2008
Communications Technology/Technician
Fossil Ridge High School 1997 — 2001
High School
Washington Mutual Card Services May 1999 - Present
Education
University of Hyderabad 1995 — 1997
Washington Mutual Card Services March 2003 - Present
Providian Financial March 2003 - February 2006
Education
The University of Texas at Austin 1998 — 2000
MA, Latin American Studies
Visa November 2010 - Present
Wells Fargo May 2009 - October 2010
Washington Mutual Card Services January 2007 - March 2009
Fidelity Investments June 2005 - January 2007
Accenture Technology Solutions 2003 - 2005
SRA Systems January 2001 - May 2003
Skills
Project Management, Business Analysis, Risk Management, Software Development, Vendor Management, Microsoft SQL Server, Software Project..., Agile Methodologies, Requirements Analysis, SDLC, Oracle, PMP, Analysis, JavaScript, XML, Data Warehousing, Web Applications
Education
University of Madras 1998 — 2000
MCA, Computer Applications
University of Madras 1995 — 1998
BSC, Mathematics
Lending Club October 2011 - Present
Green Orange Consulting August 2009 - Present
Washington Mutual Card Services 2003 - August 2009
Providian Financial 1996 - 2003
Skills
Analytics, Credit Risk, Credit Cards, SAS, Risk Management, Credit, Vendor Management, Risk, Process Improvement, Process Engineering, Business Strategy, Business Analysis, Business Process..., Operations Management
Education
University of California, Berkeley
MS, Industrial Engineering & Operations Research
Washington Mutual Card Services October 2007 - Present
Philip Morris April 2005 - October 2007
Philip Morris May 2003 - April 2005
Education
University of North Carolina at Charlotte 1998 — 2000
None, Computer Science
Lending Club December 2014 - Present
Visa August 2009 - November 2014
Washington Mutual Card Services September 2006 - August 2009
Providian Financial (acquired by Washington Mutual) December 2002 - September 2006
SaleMinder (GIT Inc) October 2000 - December 2002
Mellon Capital Management October 1997 - October 2000
Providian Financial October 1993 - October 1997
Translink (acquired by BASS Inc.) December 1991 - October 1993
Manta Systems Inc (acquired by CoreStates) December 1989 - December 1991
NCR 1985 - 1989
Skills
SDLC, Business Analysis, IT Strategy, Project Portfolio..., Vendor Management, Data Warehousing, Process Improvement, PMO, Enterprise Architecture, Business Intelligence, Credit Cards, Risk Management, Program Management, Outsourcing, PMP, Software Development, Leadership, Management, Governance, Software Project..., Agile Methodologies, Business Process
Education
University of Calgary 1981 — 1984
Bachelor of Science, Computer Science
LinkedIn September 2015 - Present
Pinterest April 2014 - September 2015
Facebook October 2012 - March 2014
Zynga May 2010 - September 2012
Union Bank September 2009 - May 2010
Esurance February 2009 - September 2009
Washington Mutual Card Services January 2008 - January 2009
Skills
SQL, R, Tableau, SAS, Analytics, Data Mining, Predictive Modeling, Big Data, Data Analysis, Segmentation, Statistical Modeling, Business Intelligence, Statistics, Python
Education
University of California, Berkeley 2003 — 2007
B.A., Applied Mathematics, Economics (Highest Honors), Statistics
Wells Fargo August 2014 - Present
Bank of the West January 2012 - Present
Wells Fargo 2009 - January 2012
JPMorgan Chase 2008 - 2009
Washington Mutual Card Services March 2007 - September 2008
Washington Mutual Card Services October 2005 - March 2007
Providian Financial June 2003 - October 2005
Providian Financial June 2001 - June 2003
Skills
Credit Risk, Forecasting, Risk Management, Analytics, Predictive Modeling
Education
University of California, Berkeley 1998 — 2001
MA, BioStatistics
Visa January 2012 - Present
Visa August 2011 - January 2012
Wells Fargo June 2009 - July 2011
JP Morgan Chase September 2008 - March 2009
Washington Mutual Card Services October 2005 - September 2008
Providian Financial April 1997 - September 2005
Skills
Resource Management, Vendor Management, Scope Management, Quality Control, Conflict Resolution, Cost Management, Financial Risk, Management, PMO, Waterfall, PMP, SDLC, Project Portfolio..., Business Requirements, Program Management, IT Strategy, Business Intelligence, Outsourcing, Process Improvement, Business Process, Software Documentation, Risk Management, Enterprise Architecture, Business Analysis, Requirements Gathering, Software Development, Change Management, Data Warehousing, Project Management, Agile Methodologies, Cross-functional Team..., Enterprise Software
Education
University of California, Berkeley
B.A., Psychology
JP Morgan Chase September 2008 - Present
Washington Mutual Card Services November 2005 - September 2008
Providian Financial October 2005 - November 2005
Caremark December 2002 - October 2005
Sprint PCS November 1996 - December 2002
Budget Rent a Car January 1992 - November 1996
Education
University of North Texas
BS, Hotel & Restaurant Management
Insikt, Inc. May 2013 - Present
Prosper Marketplace December 2011 - May 2013
Home Value Protection, Inc. April 2009 - December 2011
Washington Mutual Card Services September 2005 - October 2009
Providian Financial 1992 - 2005
Providian 1992 - 2005
Western Administration December 1986 - December 1991
Ernst & Young December 1978 - December 1986
Skills
Forecasting, Accounting, Internal Controls, Financial Management, Auditing, Operations Management
Education
University of California, Berkeley 1974 — 1978
BS, Finance / Accounting
Bank of the West 2011 - Present
Blue Shield of California 2009 - 2011
Washington Mutual Card Services 2008 - 2009
Washington Mutual Card Services 2003 - 2008
Providian Financial 1996 - 2000
Skills
Enterprise Risk..., Auditing, Risk Management, Internal Audit, Internal Controls, Operational Risk..., Banking, Operational Risk, Sarbanes-Oxley, Risk Assessment, IT Audit, COSO
Education
University of California, Berkeley
B.A., Economics
JP Morgan Chase (formerly Washington Mutual) 2008 - Present
Washington Mutual Card Services 2004 - Present
Washington Mutual 2004 - 2008
Bank of America 2001 - 2003
Education
University of California, Davis 1997 — 2002
Bachelor, Statistics
Washington Mutual/ JP Morgan Chase 1993 - Present
Washington Mutual Card Services 2000 - 2004
Education
University of California, Davis
Biochemistry, Biochemistry & Computer Science
Bank of America April 2010 - January 2012
Washington Mutual Card Services January 2004 - March 2009
Wachovia 1986 - 2001
Skills
Workforce Management, Business Process..., Banking, Credit, Management, Payments, Financial Services, Analytics, Operations Management, Credit Cards, Vendor Management, Business Analysis, Risk Management, Cross-functional Team..., Process Improvement, Credit Risk, Executive Management, Call Centers, Consumer Lending, Program Management, Visio
Education
University of Delaware
BS, Business Administration
Adrenaline, Inc. February 2014 - Present
Charles Schwab January 2012 - January 2014
Union Bank October 2009 - January 2012
Visa July 2008 - November 2009
Washington Mutual Card Services February 2003 - June 2008
Skills
Financial Services, Credit Cards, Marketing, Direct Marketing, Analytics, Segmentation, Integrated Marketing, Banking, Strategy, CRM, Retail, Customer Acquisition, Relationship Management, Leadership
Education
University of Oklahoma
BA, Psychology
SunTrust Bank July 2013 - Present
SunTrust Bank June 2010 - July 2013
JP Morgan Chase December 2005 - March 2009
Washington Mutual Card Services December 2003 - December 2005
Skills
Call Centers, Business Analysis, Credit, Visio, SDLC, Vendor Management, Banking, Requirements Gathering, Customer Service, Process Improvement, PMP, Program Management, Access
Education
The University of Texas at Arlington - College of Business 2004 — 2009
Bachelor's, Business Management
Citi March 2010 - Present
JPMorgan Chase October 2008 - March 2010
Washington Mutual Card Services January 2007 - October 2008
Providian Financial January 2005 - December 2006
USGS - Upper Midwest Environmental Sciences Center September 2004 - September 2006
UCLA Department of Statistics - Statistical Consulting Center March 2003 - September 2004
Skills
SAS, R, S-Plus, Access, Microsoft Excel, Stata, Matlab, Unix, Toad, C, Cantonese, Statistical Modeling, Predictive Modeling, Credit Risk, Predictive Analytics, SAS programming, Data Mining, Analytics, Risk Analytics, Credit Cards, Analysis
Education
University of California, Los Angeles 2002 — 2004
MS
University of California, Davis 1998 — 2002
BS
Chase August 2011 - Present
JPMorgan Chase August 2011 - Present
T-Mobile August 2007 - July 2011
Target July 2007 - August 2007
Washington Mutual Card Services January 1999 - December 2005
Providian Financial January 1999 - December 2005
Skills
Business Analysis, Vendor Management, Requirements Gathering, Visio, Business Requirements, Requirements Analysis, User Acceptance Testing, SDLC, PMO
Education
Universidad Rafael Landívar
Marketing/Advertising
Bank of the West December 2011 - Present
Wells Fargo May 2010 - November 2011
Washington Mutual Card Services June 2008 - October 2009
Washington Mutual Card Services March 1999 - June 2008
Skills
Oracle, Teradata, SAS, PL/SQL, Microsoft SQL Server, T-SQL, Data Analysis, Crystal Reports, Business Process, Data Modeling, Data Warehousing
Education
University of California, Berkeley 1994 — 1997
Bachelor of Arts, Music
SAS Institute
SAS Programming 1 and 2
JPMorgan Chase & Co. 2013 - March 2015
Restoration Hardware 2010 - 2013
Washington Mutual Card Services 1989 - 2009
Skills
Risk Management, Banking, Business Analysis, Vendor Management, Financial Services, Team Leadership, Customer Relations, Process Improvement, SDLC, Business Process..., Team Building, Relationship Management, Credit, Interpersonal Skills, Complaint Management, Customer Service, Credit Cards, Program Management, Intrapersonal Skills, Change Management, Quality Auditing, Compliance Management, Management, Credit Risk, PMO, Analytics, PMP, Financial Risk, Regulatory Compliance, Coaching & Mentoring, BSA/AML/OFAC, Analysis, Project Management, Strategy, Leadership, Six Sigma, SOX 404, Team Management, Client Relations, Internal Controls, Quality Management, Business Process, Quality Assurance, Call Centers
Education
University of Phoenix
Bachelor's degree, Business Management
Good Technology October 2012 - Present
AppCentral January 2009 - October 2012
Gap Inc. 2008 - 2008
Washington Mutual Card Services 2007 - 2007
Skills
Mobile Applications, Enterprise Software, Mobile Technology, Mobile Devices, SaaS, Software Engineering, Agile Methodologies, Web Applications, Distributed Systems, Product Management, Software Development, Cloud Computing, Java, Java Enterprise Edition, Linux, Scrum
Education
University of California, Berkeley 2005 — 2009
B.S., Electrical Engineering and Computer Science
HSBC Franchise OwnerHuntington Learning CenterMay 2001 - March 2009
Washington Mutual Card Services 1998 - 2002
Education
SUNY at Buffalo 1991 — 1995
BS, Computers
VEVO March 2014 - Present
Decore-ative Specialties November 2012 - November 2013
Genex/O’Grady Meyers September 2009 - October 2012
Nisessity Inc May 2009 - August 2009
UC Berkeley January 2009 - May 2009
Washington Mutual Card Services May 2008 - November 2008
Skills
C#, .NET, ASP.NET MVC, JavaScript, jQuery, CSS, HTML, Android Development, Microsoft SQL Server, XML, Web Services, AJAX, Agile Methodologies, Java, Scrum, SQL, Web Applications, JSON, MySQL, Ruby
Education
University of California, Berkeley 2005 — 2008
Bachelors of Science, Industrial Engineering and Operations Research
Cerritos High School
eBay January 2012 - Present
Tribune Media Services October 2007 - January 2012
Washington Mutual Card Services July 1996 - August 2007
Providian Financial July 1996 - August 2004
Hobee's California Café September 1995 - June 1996
Wendys International July 1990 - August 1995
20/20 Recycle Centers, Inc. May 1989 - July 1990
CORT January 1986 - May 1989
Skills
Project Management, Vendor Management, Credit Cards, Operations Management, Team Building, Process Improvement, Management, Business Analysis, Risk Management, MS Project, Analysis, Leadership, Training, Performance Management, Data Analysis
Education
The University of Texas at Arlington
Mouser Electronics October 2010 - Present
JPMorgan Chase September 2008 - July 2009
Washington Mutual Card Services October 2005 - September 2008
Providian Financial June 1999 - October 2005
Skills
Inventory Management, Microsoft Excel, Outlook, Management
Education
The University of Texas at Arlington 1988 — 1991
Bachelors, Political Science (minor: Economics)
Kaiser Permanente November 2007 - Present
Washington Mutual Card Services March 2007 - November 2007
TeleTech March 2001 - March 2007
Stockton Pediatrics Medical Group March 1999 - March 2001
VMS June 1996 - October 1997
Manila Diamond Hotel December 1992 - May 1996
Skills
Call Centers, Customer Satisfaction, Process Improvement, Program Management, Cross-functional Team..., Vendor Management, Customer Experience, Change Management, Software Documentation, Workforce Management, Quality Assurance, Medicare, Call Center, Project Management, BPO, Outsourcing, Performance Management, Operations Management, Customer Service, Management, Training, Team Management, Recruiting, Employee Relations, Team Building, Financial Services, Business Process..., Risk Management, Insurance, Avaya, Medicare Part D, Healthcare, •Strong background in...
Education
School name: 1986 — 1990
University of Santo Tomas, Hotel, Motel, and Restaurant Management
University of Santo Tomas 1986 — 1990
Bachelors of Science, Hotel, Motel, and Restaurant Management
CallSocket March 2014 - Present
Adchemy 2012 - 2014
LiveOps 2009 - 2012
Washington Mutual Card Services 2007 - 2009
Washington Mutual Card Services 2001 - 2007
Providian Financial 1996 - 2001
Skills
Microsoft Excel, Customer Service, Microsoft Office, Account Management, Budgets, PowerPoint, Microsoft Word, Strategic Planning, Marketing, Project Management, Sales, Process Improvement, Marketing Strategy, Cross-functional Team..., Management, Business Development, Lead Generation, Call Centers, Program Management, Strategy
Education
University of Massachusetts, Amherst
Bachelor of Arts (BA), Sociology
Ricoh Business Solutions 2008 - Present
ACE Cash Express 2007 - 2007
Washington Mutual Card Services 2005 - 2006
Louisiana Department of Revenue 1998 - 2005
Education
University of New Orleans 1987 — 1993
BA, Mathematics
QBE Insurance March 2011 - May 2015
Chase January 2010 - January 2011
Chase January 2009 - January 2010
Citi January 2008 - January 2009
Washington Mutual Card Services January 2007 - January 2008
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Project, Visio, JavaScript, Adobe Acrobat, SnagIt, Information Mapping, Windows 7, Windows 2000, Microsoft Windows 98, Mortgage Servicing, Access, Photoshop, Oracle, PeopleSoft, Communication, Relationship Building, Business Ethics, Marketing
Education
The University of Texas at Arlington 2015 — 2017
Bachelor’s Degree, BS - Information Systems, 3.9
Tarrant Community College 2012 — 2015
Associate’s Degree, GPA 3.9
South Grand Prairie High School 1994 — 1998
High School
CO-OP Financial Services August 2014 - Present
On Assignment July 2011 - May 2014
Bank of America February 2011 - April 2011
JPMorgan Chase December 2007 - May 2009
Washington Mutual Card Services November 2006 - December 2007
Washington Mutual Bank August 2003 - November 2006
Skills
Human Resources, Customer Service, Recruiting, Employee Relations, Microsoft Office, Onboarding, Applicant Tracking..., Management, HRIS, Employee Training, New Hire Orientations, Benefits Administration, PeopleSoft, Training, Talent Acquisition
Education
University of Phoenix-Southern California Campus 2010 — 2012
Bachelor of Science in Business, Human Resource Management
Volt March 2014 - September 2014
Institute of Technology,Modesto, Ca April 2013 - February 2014
Greater Love Church of God In Christ 2010 - 2013
Washington Mutual Card Services November 2005 - July 2008
CSC June 1994 - July 2008
OnSite Photos May 2000 - August 2000
Expressly Portraits June 1990 - August 1990
Skills
Microsoft Office, Automotive Repair, Computer Maintenance, Aerospace/Defense, Troubleshooting, System Administration, Program Management, Security, Testing, Hardware, Leadership, Team Leadership, Management, Training, Software Documentation, Microsoft Excel, Network Administration, Team Building, Public Speaking, Social Media, Customer Service
Education
University of Phoenix 2000 — 2001
Centennial Sr High 1969 — 1972
Diploma, High School/Secondary Diploma Programs, 1972
NuSil Technology LLC August 2011 - Present
UCSB January 2008 - June 2011
Washington Mutual Card Services September 2005 - July 2007
Skills
NMR, Chemistry, Research, Organic Chemistry, Higher Education, Science, Data Analysis, Statistics, Spectroscopy, UV/Vis, Mathematica
Education
University of California, Santa Barbara 2007 — 2011
B.S., Chemistry
Aspen Skiing Company October 2011 - April 2012
University of Kansas August 2008 - August 2009
Washington Mutual Card Services July 2005 - August 2007
Colorado Ski and Golf August 2004 - May 2005
Skills
Microsoft Office, Mathematica, Matlab, LaTeX, Maple, Adobe, C++
Education
The University of Kansas 2007 — 2011
Bachelor of Science (B.S.), Mathematics and Physics
Littleton High School
University of Florida January 2012 - Present
University of Florida December 2010 - December 2011
University of Florida March 2007 - December 2010
Tech Data December 2000 - November 2005
Washington Mutual Card Services December 1995 - June 1998
Skills
Financial Analysis, Finance, Budgets, Management, Credit, Data Analysis, Microsoft Excel, Financial Modeling, PowerPoint, Microsoft Office, Leadership, Research, Spanish, Statistics, Public Speaking
Education
University of Tampa - John H. Sykes College of Business 2003 — 2006
MBA, Concentration in Controllership
University of Florida 1991 — 1995
Bachelors in Business Administration, Finance
University of Phoenix May 2009 - Present
ADP January 2008 - May 2009
Washington Mutual Card Services March 2001 - March 2006
GC Services January 1999 - March 2001
Skills
Team Leadership, Leadership Development, Training & Development
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Business Administration
CCS Midstream Services Canada 2011 - 2012
Fluor 2009 - 2010
KBR, Inc. 2006 - 2008
Washington Mutual Card Services 2005 - 2005
Washington Mutual Card Services 2005 - 2005
Education
University of Houston 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Information Technology and Logistics
UCSF Medical Center September 2014 - Present
UCSF Medical Center August 2013 - September 2014
UCSF Medical Center February 2009 - August 2013
Washington Mutual Card Services January 2007 - January 2009
SAFARICOM LIMITED April 2003 - August 2006
Safaricom March 2001 - March 2003
Skills
Analysis, Call Centers, Training
Education
University of Phoenix
Bachelor of Science (BS)
RAR-Enabled November 2012 - Present
RAR-Enabled February 2012 - Present
Washington Mutual Card Services 1999 - 2007
Education
University of Southern California 1976 — 1980
Bachelor's degree, Economics
The Hartford June 2009 - Present
Washington Mutual Card Services June 2008 - June 2009
Washington Mutual Card Services January 2008 - June 2008
Washington Mutual July 2007 - January 2008
Jefferson State Bank July 2005 - June 2007
Skills
Financial Reporting, Credit Card Fraud, Commercial Insurance, Property & Casualty..., Retail Banking, Customer Service, Call Centers, General Insurance, Sports Medicine, Sports Injuries
Education
The University of Texas at San Antonio 2004 — 2008
Bachelor of Science (B.S.), Kinesiology and Exercise Science, 3.42 gpa
Cambridge Systematics, Inc. July 2007 - Present
Washington Mutual Card Services 2004 - 2006
Gap Inc. 2003 - 2004
Providian Financial Corporation 2000 - 2002
Williams Communications 1998 - 2000
Skills
Databases, Project Planning, Troubleshooting, Microsoft Office, Active Directory, Windows Server, Windows, Project Management, Customer Service, Networking, CommVault Galaxy, Citrix XenApp, VMware vSphere, Windows 7, Program Management, Security, System Administration, Servers, Virtualization, SQL, DNS, Visio, VMware
Education
University of San Francisco 2004 — 2007
Bachelor's Degree, Management Information Systems, General