Washington Mutual Card Services
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566 Washington Mutual Card Services employees in database. Find out everything there's to know about Washington Mutual Card Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Washington Mutual Card Services Employees
BigBountifulBaskets June 2014 - Present
Myers Legal Services January 2008 - January 2014
Myers Legal Services January 2008 - January 2014
Latimer Business Software Solutions January 2008 - January 2012
Latimer Business Software Solutions January 2008 - January 2012
The Salvation Army January 2008 - January 2008
Sarducci's Deli January 2003 - January 2007
Washington Mutual Card Services January 2000 - January 2002
Myers and Sons Construction, LP January 1997 - January 1999
Skills
Management, Data Entry, Training, Customer Service, Sales, Human Resources, Marketing, Office Administration, Administrative..., Communication, Accounts Receivable, Retail, Technical Support, Supervisory Skills
Education
San Bernardino Valley College 1997 — 2000
A.S, Computer Science; Computer Science
San Bernardino Valley College
Associate of Arts (A.A.)
Best Buy October 2013 - Present
BEST BUY DELIVERY DISTRIBUTION CENTER September 2008 - February 2013
Best Buy September 2008 - March 2010
Washington Mutual Card Services December 2007 - June 2008
LEGACY TAX SERVICE December 2006 - February 2007
RYDER TRUCKS May 2006 - December 2006
Nuvell Financial Services March 2004 - May 2006
DAIMLER CHRYSLER MERCEDES BENZ September 2002 - March 2004
Skills
Customer Service, Data Entry, Telephone Skills, Inventory Management, Outstanding Customer..., Invoicing, Accounts Receivable, Time Management, Accounts Payable
Education
Tarrant County College 2002 — 2004
Associate’s Degree, Business and Marketing
Sam Houston High School 1998 — 2002
Gusto (formerly ZenPayroll) March 2014 - Present
Self 2010 - March 2014
LiveHive, Inc November 2013 - February 2014
Monster Worldwide September 2013 - February 2014
UBM Tech September 2011 - February 2014
UBM TechWeb Game Network January 2009 - October 2011
Washington Mutual Card Services August 2008 - January 2009
National Writing Project July 2006 - July 2008
UC Berkeley August 2006 - May 2008
Skills
InDesign, Dreamweaver, Photoshop, Illustrator, Word, Outlook, HTML, Graphic Design, PowerPoint, CSS, Excel, Search, Microsoft Office, Newsletters, Flash, Web Design, Social Media, Email Marketing, Social Media Marketing, Adobe Creative Suite, Marketing Communications, Proofreading, Adobe Acrobat, Online Advertising, Marketing, Publishing, Typography, Microsoft Excel
Education
Mira Loma High School 2000 — 2004
High School Diploma
San Francisco State University
Interaction and Information Design
University of California, Berkeley
BA, Mass Communications & Economics
Calypso Technology October 2012 - Present
Clear Channel Outdoor April 2010 - June 2012
Independent HR Strategy Consultancy April 2009 - March 2010
Washington Mutual Card Services October 2007 - March 2009
Washington Mutual Card Services October 2005 - October 2007
Providian Financial September 2004 - September 2005
Providian Financial September 2003 - September 2004
Providian Financial January 2002 - September 2003
Providian Financial July 2000 - January 2002
NCS Pearson June 1998 - July 2000
Skills
Organizational..., Talent Acquisition, Employee Relations, Personnel Management, HRIS, Deferred Compensation, Strategy, Organizational..., Training, Leadership, Management Consulting, Mergers & Acquisitions, Strategic Planning, Analytics, Policy, Human Capital, Strategic HR, Talent Management, Succession Planning, Onboarding, Mergers, Process Improvement, Consulting, Program Management, Sourcing, Recruiting, Change Management, Human Resources, Performance Management, Employee Engagement, Employee Benefits, Workforce Planning, Executive Coaching, Applicant Tracking..., Organizational Design, Leadership Development, Employment Law, Benefits Administration
Education
Roosevelt University 1999 — 2001
MA, Industrial/Organizational Psychology
Wabash College 1994 — 1998
BA, cum laude, Psychology/English
Regal Hardwoods August 2014 - Present
Signazon.com January 2013 - May 2014
Elements to Success Tutoring Services April 2012 - July 2012
University of Texas at Dallas August 2008 - May 2012
Masergy Communications August 2008 - March 2010
Washington Mutual Card Services June 2007 - June 2008
Skills
Microsoft Excel, Microsoft Office, PowerPoint, SEM, Social Listening, SEO, Google Analytics, Google Adwords, Paid Search Strategy, Return on Investment, Mobile Advertising, Lifetime Value, Social Media Marketing, Creative Writing, Advertising Research, Project Management, Customer Service, Financial Analysis, Leadership, Time Management, Team Leadership, Blogging, Teller Operations, Market Research, Marketing Communications, Social Networking, Marketing, Online Advertising
Education
The University of Texas at Dallas - School of Management 2012 — 2014
Master of Science (MS), Digital Advertising and Marketing
The University of Texas at Dallas - School of Management 2008 — 2012
Bachelor of Science (BS), Marketing and Business Administration, 3.65
Richmond, The American International University in London 2011 — 2011
Bachelor of Science (BS), Marketing and Business Administration, 3.55
Nerium International February 2013 - Present
Washington Mutual Card Services February 2005 - November 2007
Heller Ehrman 2000 - 2005
Education
Saint Mary's College of California 1996 — 1997
B.A, Business Managment
Saint Mary's College of California
Apple 2015 - Present
Thinknear by Telenav 2014 - 2015
Autodesk 2012 - 2014
Enova Financial 2012 - 2012
Centerline Partners 2010 - 2012
EMC 2008 - 2010
Model N 2006 - 2008
Washington Mutual Card Services 2005 - 2006
Skills
Competitive Analysis, Strategy, Market Research, Management Consulting, Business Analysis, Marketing Strategy, Cross-functional Team..., Business Strategy, Management, Product Management, Analytics, Business Intelligence, Strategic Planning, Pricing, Marketing Research, Data Analysis, Segmentation, USCG Captain, Start-ups, Go-to-market Strategy, Strategy Development, Entrepreneurship, Product Marketing, Product Strategy, Sailing, Mobile Marketing, Mobile Advertising
Education
The University of Chicago - Booth School of Business 2009 — 2011
MBA, General Management, Strategic Management, and Entrepreneurship
University of California, Santa Barbara 2001 — 2005
Bachelor of Science, Computer Science, B.S., Economics/Mathematics, B.A.
Liberty Mutual Insurance May 2015 - Present
Trend Micro April 2013 - April 2015
FirstService Residential - Dallas, TX September 2012 - March 2013
Vendor Resource Management May 2012 - August 2012
Beal Service Corporation April 2011 - January 2012
Beal Service Corporation July 2009 - August 2010
MGC Mortgage a Beal Service Corporation affiliate August 2008 - July 2009
Washington Mutual Card Services November 2006 - November 2007
Skills
Human Resources, Recruiting, Onboarding, Talent Acquisition, Employee Relations, Talent Management, Applicant Tracking..., Performance Management, Workforce Planning, Training, HRIS, Hiring, Personnel Management, College Recruiting, Technical Recruiting, Process Improvement, Microsoft Excel, Internet Recruiting, PeopleSoft, Interviews, Sourcing, Payroll, Succession Planning, Benefits Administration, Deferred Compensation, HR Policies, Employee Benefits, Employee Engagement, New Hire Orientations, Benefits Negotiation
Education
Pitzer College
BA
JPMChase December 2014 - Present
JPMorgan Chase February 2013 - Present
JPMorgan Chase June 2010 - February 2013
JPMorgan Chase June 2009 - June 2010
Washington Mutual Card Services September 2005 - June 2009
Providian Financial August 2001 - September 2005
Skills
Close Attention to..., Proactive self-starter, Finance, Outlook, Microsoft Excel, PowerPoint, Compliance, Equator, Process Improvement, Quality Assurance, Regulatory Compliance, Banking, Business Analysis, Credit, Call Centers, Credit Cards, Customer Service, Financial Services, Project Management, Risk Management, Team Building, Vendor Management, Management
Education
Tarrant County College
Business Administration and Management, General
Charles Schwab Bank January 2011 - Present
BlackRock February 2009 - June 2010
Washington Mutual Card Services March 2008 - January 2009
Union Bank of California September 2007 - February 2008
Monogram Systems October 2004 - September 2007
Law Office of Emmer and Snowden November 2003 - August 2004
San Diego District Attorney's Office November 2000 - December 2001
Skills
Business Analysis, Consulting, Contract Negotiation, Customer Service, Intellectual Property, Management, Marketing, Process Improvement, Project Management, Purchasing, Risk Management, Sourcing, Strategic Sourcing, Strategy, Vendor Management, Leadership, Program Management, CRM
Education
Southwestern University School of Law 1995 — 1998
Juris Doctor
University of San Francisco 1986 — 1990
Bachelor of Fine Arts
Federal Judiciary July 1998 - Present
Washington Mutual Card Services September 1986 - July 1998
Skills
Legal Support Services, Online Data Entry, Case Management, Accounts Payable, Accounts Receivable, Foreclosures, Bankruptcy, Collections, Assets Recovery, Fine Art, Interior Design, Philanthropy, Equestrian
Education
Pacific Lutheran University 1979 — 1981
Social Psychology
Alamogordo Sr. High School 1976 — 1979
Drivetime Inc January 2015 - Present
J.P. Morgan 2010 - 2014
Washington Mutual Card Services January 2008 - May 2010
Rent-A-Center November 2006 - December 2007
Texas Health Resources 2005 - 2006
Super Targer 2003 - 2006
Skills
Customer Service, Investments, Mortgage Lending, Banking, Negotiation, Financial Analysis, Financial Services, Management, Mortgage Banking, Credit, Finance, Leadership, Risk Management, Sales, Team Building
Education
Texas Wesleyan University 1986 — 1988
Bussines
Everman High School 1982 — 1986
4.0
University Health System July 2013 - Present
InGenesis May 2012 - Present
Generations Federal Credit Union February 2012 - May 2012
Washington Mutual Card Services August 2007 - October 2009
Education
St. Mary's University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Risk Management/Financial Services & Corporate Finance
1Source Project Management June 2014 - Present
IQS, Inc. February 2010 - March 2014
Washington Mutual Card Services August 2008 - February 2010
IQS, Inc. June 2007 - August 2008
The Bank and Trust S.S.B. August 2004 - May 2007
Prosperity Bank August 2003 - July 2004
Skills
Budgets, Accounts Payable, Accounts Receivable, Payroll, Account Reconciliation, Accounting, Microsoft Excel, General Ledger, Microsoft Office, Managerial Finance, Microsoft Word, SAP, QuickBooks, Analysis, Finance
Education
Sul Ross State University 2004 — 2008
Bachelor of Arts (B.A.), Business Administration and Management, General
Levi Strauss & Co. November 2014 - Present
Blue Shield of California May 2014 - November 2014
Levi Strauss & Co. November 2012 - May 2014
Gap Inc. 2010 - November 2012
Gap Inc. 2006 - 2010
Gap Inc. October 2006 - 2006
Washington Mutual Card Services 2002 - 2006
Korn/Ferry International 1999 - 2002
Skills
Talent Acquisition, Talent Management, Recruiting, Vendor Management, Human Resources, College Recruiting, Executive Search, Employer Branding, Business Development, Applicant Tracking..., Sourcing, Management, Onboarding, Executive Management, Interviews, Retail, Succession Planning, Employee Relations, Corporate Recruiting, Temporary Placement, Hiring, Workforce Planning, Internet Recruiting, Technical Recruiting, Employee Engagement, Taleo, HRIS, Contract Recruitment, Screening Resumes, Deferred Compensation, Performance Management, New Hire Orientations, Staffing Services, Personnel Management, Employee Benefits, PeopleSoft, Employee Training
Education
University of San Francisco - School of Management 1987 — 1988
MBA, marketing
Syracuse University 1979 — 1983
Bachelor's degree, Public Relations
Sodexo October 2012 - Present
Sodexo August 2011 - October 2012
Sodexo November 2010 - August 2011
Greater Vallejo Recreation District September 2006 - September 2009
Washington Mutual Card Services October 2002 - September 2005
Skills
Outstanding Customer..., Multitasker, Time Management, Team Building, Microsoft Office, Apple, 10 Key, Cash Handling, Phone Etiquette, Answering Phones, Food Safety, Youth Development, Teaching, Grammar, Multilingual, Armenian, Spanish, Reliability, Transportation, Telephone Skills, Customer Service
Education
University of California, Davis 2009 — 2012
Bachelor of Science (B.S.), Clinical Nutrition/Nutritionist
Solano Community College 2006 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Two Sigma Investments January 2012 - Present
Stanford University September 2007 - December 2011
Palo Alto Medical Foundation December 2009 - July 2011
Genentech September 2010 - April 2011
Genentech June 2009 - September 2009
Washington Mutual Card Services June 2007 - August 2007
Esurance June 2006 - August 2006
Skills
Algorithms, Stochastic Processes, R, Bioinformatics, C, Data Mining, SAS, Survival Analysis, Biostatistics, Quantitative Analytics, Statistical Modeling, Statistics, Modeling, S-Plus, Experimental Design, Clinical Research, Machine Learning, LaTeX, Matlab, C++
Education
Stanford University 2007 — 2012
PhD, Statistics
University of California, Berkeley 2003 — 2007
B.A, Statistics, Applied Mathematics
GlodyneDecisionOne March 2010 - Present
Victoria's Secret June 2009 - April 2011
Todays Office Professionals July 2008 - May 2009
Washington Mutual Card Services November 2007 - July 2008
Skills
Customer Service, Data Entry, Word, PowerPoint, Lotus Notes, Retail, Spreadsheets, Mentoring, Process Scheduler, Time Management, Customer Satisfaction, Windows 7, Team Leadership, Software Documentation, Sales, Windows, Public Speaking, Access, Team Building, Vendor Management, Microsoft Excel, Microsoft Office, SAP, Leadership, Inventory Management, Research, Troubleshooting, Data Analysis, Business Analysis, System Administration, Management, Operations Management, Quality Assurance, Computer Hardware, Analysis, Microsoft Word, Process Improvement
Education
The University of Texas at Arlington 2003 — 2007
B.A., Political Science
Tarrant County College
Ceridian June 2013 - Present
Vector Transport January 2013 - April 2013
Ceridian July 2012 - November 2012
Ceridian December 2010 - July 2012
Washington Mutual Card Services June 2006 - June 2008
Skills
Employee Benefits, Benefits Administration, Employee Relations, Human Resources, Payroll, Ceridian, COBRA, Talent Acquisition, Employee Engagement, FMLA, New Hire Orientations, Administartion, Outlook, Microsoft Word, Microsoft Excel, Receptionist Duties, Secretarial Skills, Customer Satisfaction, Process Improvement, Administration, Leadership
Education
St. Petersburg College
Wells Fargo September 2012 - Present
AAA NCNU Insurance Exchange June 2009 - September 2012
University of California at Santa Cruz December 2008 - June 2009
Washington Mutual Card Services May 2005 - September 2008
The Pennsylvania State University December 2006 - June 2007
Skills
SAS, Data Mining, Market Analysis, Competitive Analysis, Statistical Modeling, Data Analysis, Statistics, Predictive Modeling, Analysis, Risk Management, Access, Analytics, Microsoft Excel, Research, SQL, Economics, Visio, Financial Analysis, SAS programming, Strategy, Portfolio Management, Segmentation, Credit Risk
Education
University of California, Santa Cruz 2007 — 2009
Master, Applied Economics and Finance
Penn State University 2003 — 2007
BS, Statistics
Appirio December 2011 - Present
The Gan Project June 2011 - December 2011
Rasmussen College December 2008 - December 2011
Deltak-Innovation September 2007 - December 2008
Follett Higher Education Group March 2007 - July 2007
Washington Mutual Card Services 2006 - 2006
Time Warner Inc. 2005 - 2006
Skills
Salesforce.com, visualforce, Business Analysis, Systems Analysis, UML, UML Tools, Web Services, Data Analysis, Data Warehousing, Database Design, Business Intelligence, Solution Design, Eloqua, Goldmine, IMS, Sales Process, Process Automation
Education
Saint Joseph's University 2008 — 2010
Masters, Business Intelligence
University of North Florida 2002 — 2007
Bachelors, Business Management
Capital One October 2009 - Present
Washington Mutual Card Services July 2007 - May 2009
Washington Mutual Card Services 2005 - 2007
Providian Financial 1998 - 2005
Skills
Call Center, Banking, Forecasting, Credit Cards, Customer Service, Vendor Management, Process Improvement, Vendor Relations, Operations Management, Risk Management, Compliance, Business Analysis, Quality Assurance, Workforce Management, Access, People Management
Education
Tarrant County College 2007 — 2009
Associates, Liberal of Arts
Solano Community College
Exeter Finance Corp July 2013 - Present
Santander Consumer USA Inc. 2013 - 2013
Chase Home Finance October 2010 - October 2012
GMAC ResCap May 2009 - October 2010
Washington Mutual Card Services May 2006 - April 2009
Drive Financial Services 2005 - 2006
Providian Financial 1999 - 2005
Skills
Avaya, Call Center, Workforce Management, Process Improvement, Loss Mitigation, Call Centers, Credit Cards, Loan Servicing, Credit, Business Analysis
Education
Tarrant County College 2005 — 2010
Associates, Business Administration
Midlothian High School
MUFG Americas January 2012 - Present
PepsiCo May 2010 - January 2012
Baker Street Advisors March 2007 - October 2009
Washington Mutual Card Services September 2005 - March 2007
FactSet Research Systems June 2004 - September 2005
Skills
Investments, Financial Analysis, Portfolio Management, Financial Modeling, Business Strategy, Competitive Analysis, Equities, Corporate Finance, Valuation, Private Equity, Analytics, Due Diligence, Mergers & Acquisitions, Finance, Strategy, Business Analysis, Cross-functional Team..., Management, Analysis, Process Improvement
Education
The University of Chicago - Booth School of Business 2009 — 2011
MBA, Accounting and Finance
University of California, Berkeley 2002 — 2004
BA, Economics
JPMorgan Chase March 2009 - Present
Washington Mutual Card Services October 2000 - Present
JPMorgan Chase 2000 - Present
Education
Tarrant County College 2004 — 2004
United States Fleet Forces (USFF) Naval Cooperation and Guidance of Shipping December 2014 - Present
Accenture April 2014 - Present
US Navy May 1999 - Present
United States Fleet Forces (USFF) Naval Cooperation and Guidance of Shipping (NCAGS) Houston February 2014 - November 2014
US Navy July 2013 - February 2014
Maritime Expeditionary Security Squadron 11 Det F December 2011 - November 2013
Kaiser Permanente March 2011 - December 2011
EDS, an HP company November 2009 - November 2010
Accenture May 2006 - June 2009
Washington Mutual Card Services May 2006 - June 2009
Skills
Contract Management, Management, Programme Governance, Program Management, Process Improvement, Project Management, PMP, Risk Management, Change Management, Military, Security Clearance, Requirements Analysis, Cross-functional Team..., Resource Management, Navy, Business Process..., PMO, Business Analysis, DoD, SDLC, Operational Planning, Military Operations, Government, Defense
Education
The United States Naval Postgraduate School
Master's degree in Systems Analysis, Operations Research
U.S. Army Command and General Staff College
Joint Professional Military Education (JPME)
University of San Diego
Bachelor's degree, International Relations
Macys.com May 2011 - Present
The Nielsen Company January 2010 - May 2011
Washington Mutual Card Services January 2007 - August 2009
Washington Mutual Card Services March 2003 - December 2006
Fireman's Fund Insurance Company August 2001 - February 2003
Skills
Data Analysis, Statistics, SAS, SQL, Hive, R, Minitab, A/B testing, Web Analytics, Credit Risk, Credit Cards, Survey Methodology, Microsoft Excel
Education
Penn State University 2009 — 2011
Graduate Certificate, Applied Statistics
University of California, Berkeley 1997 — 2001
BA, Economics
Phytel - An IBM Company January 2014 - Present
One Technologies June 2013 - January 2014
Chase Home Finance August 2011 - May 2013
Washington Mutual Card Services January 2010 - August 2011
JPMorgan Chase December 2008 - January 2010
JPMorgan Chase October 2007 - December 2008
Citi September 2002 - October 2007
Skills
Oracle SQL, Microsoft Office, Bilingual, SQL, Credit, Process Improvement, Business Analysis, Data Analysis, Call Centers, Forecasting, Strategy, Analytics, Operations Management, Coaching, Project Management, Management, Vendor Management, Analysis, Leadership
Education
Northwood University 2006 — 2010
Bachelors of Bussiness Administration, Management
Northwood University-Texas 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
REI November 2010 - Present
Washington Mutual Card Services November 2006 - August 2009
The Koll Company January 2005 - July 2006
Starbucks January 2003 - July 2006
Christel Dawn Art Studios March 2001 - July 2006
Skills
Corporate Communications, Event Planning, Project Planning, Event Management, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Office..., Marketing Communications, Strategic Communications, Confidentiality, Operations Management, Multi-channel Marketing, Detailed Organization, Instructor-led Training, Communication Training, Heavy Calendaring, Records Management, Executive Support, PowerPoint, Presentation Development, Creative Direction, Editing, Marketing Copy, Social Media Marketing, Email Marketing, Direct Marketing, Marketing Strategy, Legal Documents, Legal Assistance, Visual Arts, Teaching English as a..., Teaching Writing, Spanish-English, English Literature, Immigration Law, Corporate Law, Onboard, Creative Briefs, Staff Development, Integrity, Quality Assurance, Balance, Respect, Organization, Follow Through, Administrative...
Education
University of Washington
Bachelor of Arts (BA), English Language and Literature, General
Seattle Central Community College
Associate of Arts (AA), Business/Corporate Communications
Masland Carpets Inc February 2015 - Present
Faulkner State Community College August 2014 - Present
Faulkner State Community College December 2013 - August 2014
Inchcape Shipping Services April 2013 - May 2013
Mobile Housing Board March 2012 - February 2013
Ceresa Frenkel CPA Firm November 2011 - March 2012
Norton Lilly International February 2010 - January 2012
Global Tel*Link December 2007 - January 2009
Pensacola Junior College 2003 - 2005
Washington Mutual Card Services October 2003 - February 2004
Skills
Business Knowledge, Microsoft Office, Team Management, General Ledger, Journal Entries, Forecasting, Budgets, Customer Service, Team Building, Process Improvement, Strategic Planning, QuickBooks, Accounts Payable, Project Planning, Team Leadership, Accounts Receivable, Inventory Management, Training, Bookkeeping, Human Resources, Microsoft Word, Accounting, Data Entry, Invoicing, Management, Outlook, PowerPoint, Microsoft Excel, Employee Relations, Financial Reporting, Account Reconciliation, Spreadsheets, 10 Key, Accruals, Financial Statements, Payroll Taxes, Access, ADP Payroll, Auditing, Sales Tax, SAP, Time Management, Analysis, Payroll, PeopleSoft, Administration, Public Speaking, Leadership, Financial Analysis, Financial Accounting
Education
Faulkner State College 2006 — 2008
Associates Deegree, Accounting
Pensacola Junior College 2003 — 2005
Associates, Business Administration
Bank of the West October 2012 - Present
Bank of the West March 2010 - October 2012
Washington Mutual Card Services December 2007 - January 2009
Washington Mutual Card Services July 2004 - November 2007
Skills
Project Management, Change Management, Six Sigma, Risk Management, Leadership, PMO, Project Portfolio..., PMP, Program Management, Sarbanes-Oxley, Dodd-Frank, Basel II, Basel III, Internal Communications, Communication Skills
Education
San Jose State University
Bachelor of Science, Business Administration
Wells Fargo Bank July 2015 - Present
Process Dynamics 1992 - Present
University of California – Office of the President November 2014 - March 2015
First Republic Bank May 2014 - September 2014
Wells Fargo Bank 2013 - 2013
Wells Fargo Bank 2012 - 2013
Wells Fargo Bank 2010 - 2012
First Republic Bank 2008 - 2009
Washington Mutual Card Services 2008 - 2008
AXA Rosenberg 2007 - 2007
Skills
Project Management, Business Analysis, Program Management, Process Improvement, Requirements Definition, Infrastructure Planning, Application Deployment, Systems Integration, Merger Conversions, Portfolio Reporting, Methodology Compliance, Information Technology, Requirements Analysis, PMO, Integration, Strategy, Business Process...
Education
Stanford University
B.A., Political Science
Great Lakes Higher Education Corporation and Affiliates July 2014 - Present
Prime Therapeutics November 2013 - June 2014
J.P. Morgan Chase & Company June 2012 - November 2013
J. P. Morgan Chase & Company February 2011 - June 2012
J.P. Morgan Chase & Company May 2010 - February 2011
Washington Mutual Card Services October 2006 - May 2010
Ford Motor Company 2003 - 2006
Skills
Green Belt - Six Sigma..., Risk Management, Process Improvement, Mortgage Lending, Mortgage Banking, Management, Loss Mitigation, Loans, Leadership, Financial Analysis, Customer Service, Credit, Call Centers, Banking, Analysis
Education
Texas Woman's University
Community Health with an Emphasis in Environmental Studies
TD August 2012 - Present
Ally Financial Inc. November 2011 - August 2012
Ally Financial Inc. April 2009 - November 2011
Riverside National Bank of Florida 2008 - 2009
Washington Mutual Card Services January 2001 - December 2008
Federal Reserve Bank of New York April 1996 - December 2000
Dime Savings Bank of New York January 1991 - June 1996
Skills
Enterprise Risk..., Operational Risk..., Sarbanes-Oxley Act, Internal Audit, Financial Risk, Internal Controls, CISA, Operational Risk, Financial Analysis, Auditing, Governance, AML, COBIT, Risk Assessment, Banking, Risk Management, Sarbanes-Oxley, IT Audit, Business Process..., Anti Money Laundering
Education
Pace University 1996 — 2001
MBA, Pace University
City University of New York 1986 — 1991
Bsc, Accounting
The Village Net July 2010 - Present
Community Capital Development Corporation March 2009 - July 2010
Washington Mutual Bank August 2008 - January 2009
Washington Mutual December 2005 - August 2008
Washington Mutual August 2001 - December 2005
Washington Mutual April 2000 - July 2001
Washington Mutual Card Services June 1999 - April 2000
Wilshare Financial Services Group/First Bank of Beverly Hills June 1998 - June 1999
Portland State University January 1996 - June 1998
Skills
Valuation, Capital Markets, Risk Management, Portfolio Management, Loan Origination, Financial Risk, Management, Analysis, Business Analysis, Fixed Income, Strategy, Loans, Credit Risk, Financial Services, Mortgage Lending, Credit, Investments, Banking, Mergers & Acquisitions, Corporate Finance, Analytics, Financial Markets, Equities
Education
Portland State University 1987 — 1996
MBA, Ph.D., Finance
Shanghai Jiao Tong University 1982 — 1985
M.S., Industrial Engineering, Management
Southwest Jiaotong University 1978 — 1982
B.S., Electrical Engineering
Primary Residential Mortgage 2014 - Present
PRMG, Inc. March 2012 - 2013
Patrion Mortgage March 2007 - October 2009
Union Bank April 2005 - December 2007
Union Bank May 2001 - April 2005
Washington Mutual Card Services May 1998 - June 2001
Skills
Loan Origination, Mortgage Lending, FHA, First Time Home Buyers, Loans, Refinance, Mortgage Banking, Residential Mortgages, USDA, VA loans
Education
Rio Hondo College 1998 — 2000
Early Childhood Education and Teaching
CenturyLink Business for Enterprise October 2014 - April 2015
Northwestern State University January 2013 - October 2014
Anita McGee Consulting April 2011 - January 2013
Verizon November 2009 - April 2011
TM Advertising October 2008 - November 2009
Leprechaun HCC Management December 2007 - March 2008
Washington Mutual Card Services February 2007 - October 2007
Verizon July 2006 - February 2007
Brighton Roth Financial LLC October 2005 - February 2006
Verizon September 2002 - October 2005
Skills
Business Analysis, Powerpoint Development, Business & Technical..., Oracle PL/SQL, Data Warehouse..., Visio, Argos Reports, Banner Database..., Degree Works, Microsoft Access..., Information Architecture, UI Design, Graphic Design, Marketing, Relational Data Modeling, Relational Databases, Business Intelligence, Help Authoring, Agile Methodologies, SQL Programmer, TOAD, SQL Navigator, Oracle Discoverer, Microsoft Office..., VBA, MS Excel Pivot Tables, Microsoft Excel, Photoshop Elements, ForeUI, Microsoft Publisher, ODBC, Publishing, EBook Publishing, Editing
Education
Northwestern State University 1975 — 1978
Associates Degree, General Studies
Northwestern State University
Kaiser Permanente March 2014 - Present
Wells Fargo March 2013 - October 2013
Union Bank October 2010 - March 2013
Union Bank October 2010 - March 2013
JPMorgan Chase & Co. 2008 - 2009
Washington Mutual Card Services 2005 - 2008
Providian Financial 2001 - 2005
Providian Financial 1998 - 2000
Skills
Banking, Business Analysis, Business Requirements, Credit Cards, Debit Cards, Fraud, Management, Operations Management, PMO, Process Improvement, Program Management, Project Management, Risk Management, SDLC, Strategic Planning, Vendor Management
Education
Northern Illinois University
DustinTek December 2009 - Present
Dawson Design Associates, Inc. 2011 - 2012
Rotella Capital Management December 2008 - June 2009
BlackRock June 2007 - December 2008
PCCS October 2005 - March 2007
Casey Family Programs April 2004 - June 2005
Washington Mutual Card Services January 2003 - April 2004
City of Seattle September 2002 - April 2003
Amcor January 2001 - March 2002
State of Washington September 1997 - December 2000
Skills
Technical Support, Active Directory, Networking, Network Security, Project Management, Microsoft Office, LAN-WAN
Education
Olympic College 1998 — 2000
LAN\WAN Adminsitration, Computer Science
SKHS 1997 — 2000
CommVault April 2015 - Present
AIG February 2013 - August 2014
AIG February 2010 - February 2013
JPMorgan Chase (formerly Washington Mutual Bank) October 2007 - March 2009
Washington Mutual Card Services August 2006 - October 2007
Washington Mutual Card Services November 2004 - August 2006
Providian Financial March 2004 - November 2004
Providian Financial December 2002 - March 2004
Providian Financial March 2000 - July 2001
Providian Financial September 1998 - March 2000
Skills
Product Development, Product Management, Product Marketing, Partner Relationship..., Business Relationship..., Budgeting, Marketing Strategy, Process Improvement, Campaign Management, Online Marketing, Email Marketing, Direct Marketing, Direct Mail, Telemarketing, People Management, Project Portfolio..., Creative Writing, Presentation Development, Articulate Presenter, Budgets, Team Leadership, Marketing Management, Program Management, Cross-functional Team..., CRM, Digital Strategy, Management, Social Media Marketing, Integrated Marketing, Marketing, Leadership, Business Development, Advertising, Multi-channel Marketing, Sales Operations, Business Strategy, Market Planning, Team Management, Customer Acquisition, Strategy, Lead Generation, Digital Marketing, Mobile Devices, Mobile Marketing, Segmentation, Analytics, Strategic Partnerships, P&L Management, E-commerce, Project Management
Education
Southern Nazarene University 1993 — 1996
B.A.
University of Denver 1992 — 1993
Transfer coursework
Morton's The Steakhouse August 2015 - Present
Fleming's Prime Steakhouse & Wine Bar September 2013 - August 2015
Roy's Hawaiian Fusion Cuisine March 2011 - August 2013
Portola Hotel & Spa April 2010 - March 2011
Wells Fargo August 2008 - April 2010
Washington Mutual Card Services April 2007 - August 2008
Hyatt Hotels Corporation September 2005 - April 2007
Skills
Administration, Customer Service, Team Building, Hospitality, Food & Beverage, Hotels, Hospitality Management, Event Management, Event Planning, Restaurants, Hospitality Industry, Meeting Planning, Corporate Events, Catering, Sales, Culinary Skills, Menu Development, Banquets, Resorts, Restaurant Management, Hotel Management, Wine, Revenue Analysis, Tourism
Education
San Jose State University
Meeting and Event Planning
Deloitte August 2014 - Present
Deloitte January 2012 - Present
Deloitte June 2011 - July 2011
Qwest June 2010 - September 2010
Washington Mutual Card Services August 2007 - September 2008
Skills
Auditing, Financial Analysis, Financial Reporting, Accounting, Financial Modeling, Microsoft Excel, US GAAP, Financial Accounting, Data Analysis, Finance, Corporate Finance, GAAP, Sarbanes-Oxley Act
Education
University of Washington, Michael G. Foster School of Business 2011 — 2012
Masters in Public Accounting (MPAcc)
University of Washington, Michael G. Foster School of Business 2008 — 2011
Accounting, Business
Seattle University 2007 — 2008
Humanities, Business
Seattle Preparatory School 2004 — 2007
Wells Fargo December 2012 - Present
Silicon Valley Bank March 2012 - August 2012
Wells Fargo March 2010 - September 2011
Washington Mutual Card Services December 1997 - January 2009
Skills
Business Analysis, Process Improvement, Campaign Management, Database Marketing, Direct Marketing, Email Marketing, Direct Mail, Data Analysis, Credit Cards, Financial Services, Management, Customer Service, Creative Services, Strategy Execution, Direct Mail Campaigns, Quality Auditing, Project Management, Vendor Management, Analytics, Strategy, Cross-functional Team..., Banking, Leadership, Account Management, Analysis, Marketing, Risk Management, Program Management, Business Process, Salesforce.com, CRM, Lead Generation, Product Management, Relationship Management, Call Centers, Customer Experience, Segmentation, Customer Retention, Product Marketing, Business Intelligence, Marketing Strategy, Customer Acquisition, E-commerce, Multi-channel Marketing, Market Research, Integrated Marketing, Competitive Analysis, Business Relationship..., Online Marketing, Mergers & Acquisitions
Education
San Francisco State University
BS, Business Management
Skyline College
AA, Liberal Arts
The Settlement Statement August 2014 - Present
Premier Hedge and Stapleton February 1999 - January 2014
Washington Mutual Card Services January 1992 - January 1999
Skills
Portfolio Management, Equities, Investments, Asset Management, Fixed Income, Derivatives, Capital Markets, Financial Markets, Financial Modeling, Banking, Financial Analysis, Investment Banking, Valuation, Bloomberg, Corporate Finance, Hedge Funds, Risk Management, Mutual Funds, Credit, Trading, Investment Properties, Real Estate Financing, Finance
Education
Northwestern University 1999 — 2003
Masters in Business, International Business/Trade/Commerce
University of Connecticut 1990 — 1993
Bachelor of Applied Science (B.A.Sc.), Applied Mathematics
Apple Inc. October 2008 - Present
Expedia February 2006 - September 2008
Washington Mutual Card Services September 2002 - February 2006
Skills
Customer Service, Leadership, Team Leadership, Microsoft Excel, Team Building, Management, Troubleshooting, Sales, Technical Support, Networking
Education
Le Cordon Bleu 2008 — 2009
Associates, Culinary Arts
Texas Tech University 1997 — 2001
Bachelors, Business Management
Credit Control, LLC. January 2010 - Present
JH Capital Group October 2009 - Present
Rig Advisors LLC June 2009 - Present
Convoke Systems January 2007 - Present
Encore Capital Group August 2006 - June 2009
Washington Mutual Card Services January 2004 - August 2006
Zinus January 2002 - December 2003
Obongo / AOL July 1999 - December 2001
Monitor Company April 1998 - November 1999
Coopers & Lybrand April 1993 - July 1996
Skills
Credit Cards, Business Development, Marketing, Sales, Partnerships, Financial Services, Subprime, Portfolio Management, Mergers, Credit, Call Center, Executive Management, Financial Analysis, Vendor Management, Analytics, Strategic Partnerships, Start-ups, Process Improvement, Banking, Risk Management, Mergers & Acquisitions, Management Consulting, Call Centers, Finance, Financial Modeling, Leadership, Loans
Education
University of Michigan - Stephen M. Ross School of Business 1996 — 1998
MBA, Finance and Corporate Strategy
Handelshögskolan i Stockholm 1997 — 1997
Certificate for International Studies (MBA), Finance, General
Penn State University 1989 — 1993
BS, Accounting
MyPoints.com, Inc October 2013 - Present
Performance Marketing Brands Inc. June 2012 - August 2013
MyPoints Inc May 1999 - June 2012
Washington Mutual Card Services 2004 - 2005
Macy's 1987 - 1999
Skills
Advertising, Sales, Customer Acquisition, Lead Generation, SEM, Email Marketing, Digital Media, Mobile Marketing, Digital Marketing, Affiliate Marketing, Analytics, Strategy, Business Development, Marketing, Account Management, Sales Operations, Leadership, Management, Strategic Partnerships, E-commerce, Online Marketing, Direct Marketing, Sales Management, PPC, Digital Strategy, Salesforce.com, Interactive Marketing, Web Analytics, Integrated Marketing, Multi-channel Marketing, Start-ups, CRM, Online Lead Generation, Database Marketing, Product Marketing, Social Media Marketing, Advertising Sales, Web Marketing, Online Advertising, Marketing Strategy, Strategic Planning, Product Management, New Business Development
Education
Santa Rosa Junior College 1987 — 1989
AA, Psychology
PLS Financial Services March 2014 - Present
H&R Block June 2012 - October 2013
Sears Holdings Corporation June 2007 - May 2012
Washington Mutual Card Services May 2003 - May 2007
Washington Mutual Card Services 2006 - 2007
Citi Cards 2002 - 2003
Wheelhouse 2000 - 2002
Skills
Strategy, Marketing Strategy, Management, Business Development, Cross-functional Team..., Direct Marketing, Financial Services, Vendor Management, Analytics, Process Improvement, Customer Experience, Project Management, CRM, PMO, Credit Cards, Program Management, Product Management, Customer Acquisition, E-commerce, Segmentation, Integrated Marketing, P&L Management, Product Development, Business Strategy, Marketing
Education
The Johns Hopkins University 1994 — 1996
Master of Arts, International Relations, with concentrations in Economics and Latin American Studies
The University of Texas at Austin 1985 — 1990
Bachelor of Arts, Political Science and German
Dinerware November 2011 - Present
Comforce June 2008 - December 2011
Verizon June 2006 - June 2008
Washington Mutual Card Services November 2005 - May 2006
Skills
Customer Service, Customer Satisfaction, Troubleshooting, Software Development, Networking, HTML, SQL, Technical Support, Microsoft SQL Server, Teamwork, Computer Hardware, Enterprise Software, Software Documentation, Operating Systems, Cloud Computing
Education
South Seattle Community College 2010 — 2013
Computer Science
Renton high school
Evil Lizard Custom Apparel February 2012 - Present
Life on Bars April 2011 - Present
Studio DCi January 2011 - Present
National Sign Inc. January 2011 - Present
Med-Fast Pharmacy November 2003 - Present
Washington Mutual Card Services June 2003 - November 2003
Education
Penn State University 1998 — 2003
Economics, Economics, Finance, Business, Music
Silicon Valley Bank January 2011 - Present
JP Morgan Chase October 2008 - October 2009
Washington Mutual Card Services 2006 - 2008
Providian Financial 2003 - 2006
Providian Financial 2002 - 2003
Providian Financial 2000 - 2003
Skills
Agile Methodologies, Banking, Budgets, Business Analysis, Business Intelligence, Business Process, Business Process..., Business Process..., Business Requirements, CRM, Call Centers, Change Management, Credit Cards, Cross-functional Team..., Data Warehousing, ETL, Enterprise Architecture, Finance, Financial Services, IT Management, IT Strategy, MS Project, Integration, Management, Negotiation, Outsourcing, PMO, PMP, Portfolio Management, Process Improvement, Product Management, Program Management, Project Planning, Project Management, Project Portfolio..., Quality Assurance, Relationship Management, Requirements Analysis, Resource Management, SDLC, SOA, SharePoint, Software Project..., Testing, User Acceptance Testing, Vendor Management, Visio
Education
Pikes Peak Community College 1990 — 1992
General Education Courses
Cigna June 2015 - Present
The Hartford February 2012 - May 2015
Sears Holdings Corporation October 2008 - January 2012
Washington Mutual Card Services February 2006 - October 2008
Capital One May 2002 - November 2005
Brivo Systems 2000 - 2001
WorldCom 1999 - 2000
Advertising 1993 - 1999
Dole Packaged Foods, LLC 1987 - 1992
Skills
Marketing Strategy, Strategy, Direct Marketing, Product Management, Management, Marketing, Integrated Marketing, Customer Acquisition, Customer Retention, Business Strategy, Marketing Communications, Financial Services, Start-ups, Project Management, Credit Cards, Retail, Online Marketing, Business Planning, Program Management, Analytics, Product Development, Product Marketing, Change Management, Strategic Planning, Segmentation, Email Marketing, Business Process, Strategic Leadership, Business Development, Credit, Customer Experience...
Education
Northwestern University - Kellogg School of Management 1985 — 1987
MBA
Stanford University 1979 — 1983
AB
Kaiser Permanente IT October 2010 - Present
Robert Half International June 2009 - October 2010
JPMorgan Chase September 2008 - March 2009
Washington Mutual Card Services January 2006 - September 2008
Impression Technology August 1997 - January 2006
MCI Systemhouse March 1996 - August 1997
Grumman Data Systems 1991 - 1996
TRW 1988 - 1989
SAIC 1987 - 1989
Skills
SOA, Project Management, ITIL, Java, SDLC, Data Warehousing, Agile Project Management, SaaS, Requirements Analysis, PMO, Integration, SharePoint, Solution Architecture, Software Development, Software Project..., Program Management, Document Imaging, Cloud Computing, IT Service Management, XML, Vendor Management, Scrum, Enterprise Software, Management, Requirements Gathering, PMP, Databases, Business Intelligence, Leadership, Agile Methodologies, Business Process, Security, Business Analysis, SQL, Project Portfolio..., Microsoft SQL Server, Enterprise Architecture, Visio, IT Strategy, IT Management, Business Process..., Data Center, Business Requirements, Disaster Recovery, Oracle, Software Documentation, Systems Analysis, Unix, ETL
Education
San Diego State University-California State University 1980 — 1986
BS
Fine Arts Museums of San Francisco February 2011 - Present
Connectsis Computer Services April 2009 - Present
The Dolllsmith LLC September 2009 - Present
Visa, Inc. March 2008 - April 2009
Washington Mutual Card Services / Providian September 1997 - March 2008
Washington Mutual Card Services 2001 - 2008
Paragaon Systems Integration January 1996 - September 1997
FEMA 1995 - 1997
Cylink 1989 - 1995
Underwriters Laboratories 1984 - 1989
Skills
Vendor Management, Project Management, IT Strategy, Program Management, Enterprise Architecture, Architecture, Disaster Recovery, Integration, Security, Strategic Planning, Analytics, IT Infrastructure Design, Data Network Design, Network Architecture, Firewalls, Project Planning, ITIL, Data Center, Leadership, Management, Networking, Telecommunications, IT Operations, IT Service Management, Product Management, Business Process, Process Improvement, Information Technology, Network Security, Network Design, Infrastructure, VoIP, WAN
Education
San Francisco State University 1980 — 1984
B.Sc.E.E., Computer Architecture
EY January 2015 - Present
Bank of the West (subsidiary of BNP Paribas) July 2010 - January 2015
Freddie Mac March 2009 - May 2010
JPMorgan Chase September 2008 - January 2009
Washington Mutual Card Services January 2007 - September 2008
Key Bank August 2005 - December 2006
Skills
Internal Audit, Operational Risk, Process Improvement, Risk Management, Internal Controls, Basel II, Sarbanes-Oxley Act, Analysis, Business Continuity, ACH, Wire Transfers, Capital Markets, Risk Assessment, Management, Change Management, Compliance, Credit Cards, Financial Modeling
Education
The University of Akron 2003 — 2005
Master of Business Administration (M.B.A.), Finance and Global Sales Management
Welcomgroup School of Hotel Administration 1997 — 2001
BHM, Hotel Management
Bank of the West, Member BNP Paribas Group January 2011 - Present
Toyota Financial Services August 2009 - December 2010
JP Morgan Chase September 2008 - August 2009
Washington Mutual Card Services October 2005 - September 2008
Providian Financial Corp January 2005 - October 2005
Providian Financial Corp September 2002 - January 2005
Fleet Credit Card Services February 1999 - September 2002
Advanta Small Business August 1998 - February 1999
PNC Bank May 1997 - August 1998
Education
Bencha High School 1980 — 2008
University at Buffalo 1991 — 1996
Ph.D, Economics and Finance
Renmin University of China 1982 — 1989
M.A. and B.A., Statistics
USAA May 2009 - Present
Washington Mutual Card Services November 2007 - April 2009
Capital One October 2000 - November 2007
Harris HealthTrends Inc. November 1999 - October 2000
China Marine Transportation Corporation (SINOTRANS) August 1995 - October 1997
Skills
Credit Risk, Credit Cards, Strategy, SAS, Data Analysis, Analytics, Analysis, Portfolio Management
Education
The University of Akron 1998 — 1999
MBA, Finance
University of Miami - School of Business 1997 — 1998
MBA, Finance
University of International Business and Economics 1991 — 1995
Beijing No.4 High School 1988 — 1991
High School
Microsoft Web Application Development School
Bank of the West May 2015 - Present
Blackhawk Network 2010 - 2015
Daymon Worldwide at Safeway 2009 - 2010
Daymon Worldwide 2009 - 2010
wamu 2006 - 2009
Washington Mutual Card Services 2006 - 2009
Skills
Analytics, Business Analysis, Process Improvement, SAS, Data Analysis, Vendor Management, Credit Cards, Cross-functional Team..., Competitive Analysis, Banking, Portfolio Management, Financial Services, Microsoft Word, Management, Leadership, Sales, Financial Risk, Customer Service
Education
San Jose State University 2002 — 2006
BS, Business Administration and Management, General
San Jose State University
Lending Club December 2011 - Present
Paypal/eBay June 2010 - December 2011
JP Morgan Chase August 2009 - June 2010
Washington Mutual Card Services January 2007 - August 2009
Providian Financial/Washington Mutual January 2003 - January 2007
FleetBoston Bank 1998 - 2003
PNC Bank 1997 - 1998
The Bank of New York December 1996 - November 1997
Skills
Credit Risk, Risk Management, Investments, Financial Risk, Consumer Lending, Loans, Analytics, Finance, Management, Credit Analysis, Financial Services, Financial Modeling, Credit Cards, Financial Analysis, Strategy, Credit, Due Diligence, Portfolio Management, Data Mining, Banking, Mergers & Acquisitions, Corporate Finance, Business Intelligence, Payments, Segmentation, Capital Markets, Forecasting, SAS, Business Analysis, Commercial Banking, Relationship Management, Retail Banking
Education
University of Delaware 1995 — 1997
MBA, Finance
Renmin University of China 1989 — 1993
BA, International Economy
Advanced Software Talent January 2009 - Present
JPMorgan Chase July 2000 - January 2009
Washington Mutual Card Services 2000 - 2009
Providian Financial 2000 - 2006
Skills
Analytics
Education
San Diego State University-California State University 1998 — 2000
Master of Science, Management of Information Systems
Google September 2012 - Present
Google June 2011 - August 2011
Washington Mutual Card Services May 2008 - August 2008
Skills
R, Statistical Modeling, Statistics, SAS, Data Mining, Data Analysis, SAS programming, Stata, Matlab, C++, SQL, Analytics, Time Series Analysis, Research, LaTeX, Machine Learning, C, Economics
Education
University of California, Berkeley 2007 — 2012
Doctorate, Statistics
Peking University 2004 — 2007
B.A., Economics
Peking University 2003 — 2007
B.S., Statistics
Citi Mortgages April 2015 - Present
JPMorgan Chase & Co. June 2009 - November 2014
VENTURA CAPITAL MORTGAGE, June 2000 - October 2009
Washington Mutual February 2000 - February 2009
Washington Mutual Card Services 2000 - 2008
Skills
Banking, Management, Credit, Process Improvement, Vendor Management, Call Centers, Leadership, Risk Management, Team Building, Customer Service, Business Analysis, Operations Management, Financial Services, Program Management
Education
Tarrant County College 1999 — 2000
JP Morgan Chase October 2007 - May 2009
Washington Mutual Card Services 2005 - 2007
Washington Mutual Card Services 2004 - 2005
Providian Financial 2002 - 2004
Providian Financial 2000 - 2002
Providian Financial 1997 - 2000
Education
San Joaquin Delta College 1994 — 1996
Farmers and Merchants Bank March 2014 - Present
JPMorgan Chase May 2013 - March 2014
Citigroup December 2010 - May 2013
TargetCW April 2010 - August 2010
Washington Mutual Bank October 2004 - March 2009
JPMorgan Chase 1999 - March 2009
Washington Mutual Bank April 2004 - October 2004
Washington Mutual Bank November 2001 - April 2004
Washington Mutual Card Services April 2001 - November 2001
Washington Mutual Bank October 1999 - April 2001
Skills
Banking, Risk Management, Credit, Mortgage Lending, Fraud, Loans, Bank Secrecy Act, Financial Risk, Vendor Management, Retail Banking, Process Improvement, Business Analysis, Accounting, Team Building, Leadership, Analysis, Customer Service, Call Centers, Access, Fraud Detection, AML, Debit Cards, KYC, Payments, Operational Risk..., Financial Analysis, OFAC, USA PATRIOT Act, Internal Audit, Auditing, Electronic Payments, Testing, Microsoft Office, Microsoft Excel, Outlook, Internet Banking, Core Banking, Visio, User Acceptance Testing, Relationship Management, Credit Cards, Financial Services, Management, Anti Money Laundering
Education
National University 2009 — 2012
Bachelor of Science (B.S.), Accounting
San Joaquin Delta College 2009 — 2010
Associates, Business Management
Accredited Realestate School 2005 — 2009
Realtor, Real Estate
World Wide Education 1998 — 1999
Certification, Bookkeeping and Accounting
Andon College 1994 — 1995
Medical Assistant
Lodi Career Center 1993 — 1994
Certified Nursing Assistant
Washington Mutual Card Services 2007 - 2008
Ross Stores, Inc 2006 - 2007
PrO Unlimited 2006 - 2006
T-Mobile 2005 - 2006
Bank of America 2002 - 2005
Bank of America May 2001 - December 2002
Skills
Web Design, Project Management, HTML, Databases, CSS, Adobe Acrobat, Photoshop, Customer Service, PHP, Microsoft Word, Outlook, Data Entry, Dreamweaver
Education
The Art Institute of Pittsburgh Online Division 2007 — 2009
Web Design, Web Design
Merrill West High School
San Francisco State University
Federal Home Loan Bank of San Francisco July 2012 - Present
Wells Fargo December 2009 - June 2012
Adobe Systems June 2009 - November 2009
Washington Mutual 2004 - 2008
Providian Financial 1997 - 2004
Washington Mutual Card Services 1997 - 2004
Skills
Visio, Vendor Management, Project Management, Risk Management, SDLC, PMP, MS Project, Business Analysis, Leadership, IT Strategy, ITIL, Outsourcing, Project Portfolio..., Software Project..., Business Requirements, PMO, Requirements Gathering, IT Management, Agile Project Management, Integration, Business Process..., Requirements Analysis, Microsoft Project
Education
Certified Scrum Master
ITIL Certified
PMP Certified
State University of New York College at Cortland
BS
Gemini Tankers LLC July 2010 - Present
Real Estate Company August 2008 - March 2010
National REsources December 2005 - August 2008
Washington Mutual Card Services May 2004 - October 2005
Nevada Power Company 2003 - 2004
Nevada Power Company 2001 - 2003
Skills
Financial Reporting, Financial Modeling, Accounting, Internal Audit, Risk Management, Auditing, Asset Management, Business Planning, Real Estate, SEC filings, Finance, Management
Education
Simmons College 1994 — 1998
Bachelor of Arts (B.A.), Economics minor in Accounting
CVS Health August 2015 - Present
TD March 2013 - July 2015
JPMorgan Chase July 2011 - March 2013
USAA February 2009 - May 2011
Club Z! In-Home Tutoring Services February 2009 - May 2011
Washington Mutual Card Services February 2007 - February 2009
Office of Technology Commercialization, TAMU August 2005 - December 2006
College of Veterinary Medicine, TAMU January 2005 - August 2005
Skills
Teradata, SAS/SQL, SAS, Data Mining, Credit, Financial Analysis, Forecasting, Business Objects, Mobile Payments, Tableau, Financial Risk, Credit Risk, Segmentation, Credit Scoring, Risk Analytics, Risk Management, Portfolio Management, Analysis, Management, Analytics, Strategy, Credit Cards
Education
Texas A&M University 2004 — 2006
M.A.B, Agribusiness/ Finance
Utah State University 2001 — 2004
B.S, Agribusiness and Management Information Systems
University of Cambridge 1998 — 2001
GCSE, Physics
TriNet January 2014 - Present
Washington Mutual/JP Morgan Chase May 1994 - March 2009
Washington Mutual Card Services 2004 - 2005
Washington Mutual Card Services 2001 - 2004
Providian Financial 1999 - 2001
Skills
Compliance, Operational Efficiency, Recommendations, Cards, Process Improvement, Call Center, Credit Cards, Project Management, Quality Assurance, Management, Program Management
Education
St. Mary's College of California
Bachelor of Science, Psychology
Visa, Inc. January 2013 - Present
Visa June 2012 - October 2012
JPMorgan Chase 2008 - 2009
Washington Mutual Card Services 2006 - 2008
Providian Financial 2000 - 2006
Skills
Credit Cards, Vendor Management, Financial Services, Risk Management, Process Improvement, Call Center, Payment Card Processing, SDLC, Mortgage Lending, PMO, Relationship Management, Analytics, Program Management, Outsourcing, Business Process..., Customer Experience, Business Process, BPO, Business Analysis, CRM, Call Centers, IT Strategy, Requirements Gathering, Project Portfolio..., Strategy
Education
Stanford Center for Professional Development
Stanford Advanced Project Management
The Ohio State University
Bachelor’s Degree, History of Art
JPMorgan Chase December 2013 - Present
JPMorgan Chase June 2010 - December 2013
JPMorgan Chase June 2006 - June 2010
Washington Mutual Card Services June 2006 - September 2008
Telvista 2000 - 2005
Education
Sam Houston State University
BBA, General Business
UnitedHealth Group September 2012 - Present
Frontier Communications July 2010 - April 2012
Verizon Telecom March 2010 - September 2010
WaMu March 1998 - January 2009
Providian Financial 1998 - January 2009
JP Morgan Chase(formerly Washington Mutual and Providian) 2008 - 2009
Providian 1998 - 2008
Washington Mutual Card Services 1998 - 2008
Charles Schwab February 1985 - December 1994
Skills
IVR, Deployment, Call Center, Vendor Management, Cisco ICM
Education
San Joaquin Delta College 1976 — 1978
AA, General Studies
The Station March 2009 - Present
Washington Mutual Card Services March 2005 - August 2008
WaMu / JP Morgan Chase 2005 - 2008
Education
Notre Dame de Namur University 1994 — 1996
MS, Systems Management
Union Bank November 2010 - Present
Union Bank 2010 - 2011
Wells Fargo April 2010 - November 2010
TechRP February 2009 - April 2010
Washington Mutual May 2007 - January 2009
Washington Mutual Card Services 2007 - January 2009
Ameriprise May 2005 - 2007
Ameriprise Financial 2005 - 2007
American Express April 2003 - May 2005
American Express May 2001 - April 2003
Education
New Mexico State University 1993 — 1995
MA, Economics/Regulatory Economics
New Mexico State University 1990 — 1992
BBA, Economics
University of Colorado Boulder 1987 — 1990
Finance
Wells Fargo July 2012 - Present
PayPal December 2011 - July 2012
Bank of the West February 2009 - December 2011
JPMorgan Chase (formerly WaMu) June 2007 - 2009
Washington Mutual Card Services February 2007 - June 2007
Diablo Valley College August 2004 - May 2007
CSAA June 2005 - February 2007
OnPoint Analytics 2004 - 2005
eSignal March 2004 - October 2004
San Jose State University January 2003 - December 2003
Skills
Risk Analytics, Portfolio Management, Basel II, Stress Testing, Credit Cards, SAS, Forecasting, Financial Modeling, Econometric Modeling, Risk Management
Education
San Jose State University
MA, Economics
University of California, Berkeley
BA, Economics
Workday February 2015 - Present
American Eagle Outfitters June 2013 - January 2015
Walmart eCommerce February 2013 - May 2013
eBay Inc December 2011 - February 2013
Copart July 2007 - November 2011
Washington Mutual Card Services May 2006 - July 2007
Skills
Spring, Struts, Servlets, JavaScript, Microsoft SQL Server, Web Applications, Java, AJAX, Design Patterns, JSP, CSS, HTML, Agile Methodologies, Testing, Maven, jQuery, Web Services, XML, JSON, Java Enterprise Edition, SOAP, CVS, Databases, SQL, Integration, Core Java, Requirements Analysis, REST, Git, J2EE Application..., SOA, JUnit, JMS, Hibernate, Subversion, Tomcat, Scrum, Software Development, Eclipse, Shell Scripting, Ant, Unix, DB2, Perl, Apache, Object Oriented Design, Oracle, MySQL, PL/SQL, Jenkins
Education
2004 2001 — 2004
Master's degree, MCA
Osmania University 1999 — 2001
Bachelor's degree, computers
Visa August 2010 - Present
Wells Fargo December 2009 - August 2010
JPMorgan Chase 2005 - November 2009
Washington Mutual Card Services 2003 - 2005
Providian Financial 1999 - 2003
Ramp Networks 1997 - 1999
Education
University of Hyderabad 1995 — 1996
MS, Computer Sciences
Sri Venkateswara University 1991 — 1995
BS, Computer Science and Engineering
Alere, Inc. November 2012 - Present
Comcast February 2009 - November 2012
JPMorgan Chase June 1996 - January 2009
Washington Mutual Card Services January 1996 - January 2009
Meldisco August 1983 - March 1996
Skills
Call Center, Vendor Management, Process Improvement, Credit Cards, Business Analysis, Financial Services, Analytics, Call Centers, Management, Visio, Program Management, Risk Management, CRM, Customer Service, Banking, Analysis, SDLC
Education
Southern Illinois University, Carbondale
BS, Marketing
JPMorgan Chase September 2008 - March 2009
Washington Mutual Card Services October 2005 - September 2008
Providian Financial September 2000 - September 2005
Education
San Francisco State University
Monitronics International February 2011 - Present
Kohl's Department Stores 1999 - Present
JPMorgan Chase 2010 - 2011
Washington Mutual Card Services 2001 - 2009
Candle Corporation 1998 - 1999
Blockbuster 1997 - 1997
Strategic Simulations, Inc. (SSI) 1987 - 1997
Human Engineered Software (HesWare) 1983 - 1987
LucasArts 1985 - 1985
Skills
Visio, Call Center, Process Improvement, Credit Cards, Microsoft Excel, Banking, Credit, Call Centers, Customer Service, Retail, Sales, Customer Satisfaction, Customer Retention, Customer Experience, Finance, Training, Business Analysis, Management, Leadership, Analysis, Access, Vendor Management, Team Leadership, Operations Management, Forecasting, Team Building, Cross-functional Team..., Workforce Management, Software Documentation, Business Process...
Education
San Jose City College 1985 — 1985
General Courses, History, Programming
Masters School of PC Design 1981 — 1981
Certification, Printed Circuitry
Lake Havasu High School 1976 — 1980
Diploma, General
Bank of America October 2012 - Present
JPMorgan Chase January 2011 - October 2012
JPMorgan Chase January 2011 - September 2012
Jon Ric Express Spa March 2009 - January 2010
Get Organized Today! June 2005 - March 2009
Washington Mutual Card Services June 1994 - March 2009
Washinton Mutual June 1994 - March 2009
JPMorgan Chase (Formerly Washington Mutual) June 1994 - March 2009
WaMu June 1994 - March 2009
JPMorgan Chase (formerly Providian Financial/Washington Mutual) June 1994 - March 2009
Skills
Microsoft Office, Six Sigma, Small Business, Vendor Management, Process Improvement, Credit Cards, Financial Services, Project Management, Business Analysis, SDLC, Risk Management, Program Management, Analytics, Banking, Call Center, Management, Operations Management, Call Centers, Quality Assurance, Business Process..., CRM, Credit, Training, Cross-functional Team..., Business Process, Leadership, Portfolio Management, Project Portfolio..., Security, Team Building, PMP, Strategy, PMO, Outsourcing, Visio, Customer Service, Business Requirements, Data Analysis, Executive Management, Marketing, Analysis, Strategic Planning, Software Documentation, Relationship Management, IT Strategy, Team Leadership, Management Consulting, Change Management, Business Intelligence, Integration
Education
Ohlone College 1989 — 1991
AA, General Education
San Jose State University
McKesson February 2012 - Present
McKesson August 2009 - February 2012
JP Morgan Chase & Co 2008 - March 2009
Washington Mutual Card Services May 2006 - March 2009
BI Performance / Chrysler Showcase May 1997 - February 2002
Skills
Analysis, SharePoint, Team Building, Process Improvement, Business Analysis, Project Management, Data Analysis, Business Process..., Requirements Analysis, Access
Education
Rutgers, The State University of New Jersey-Newark 1998 — 2002
BS, Business Management
University of Arizona 1994 — 1996
Aerospace Engineering
Bank of the West April 2015 - Present
Security Service Federal Credit Union June 2013 - Present
International Bank of Commerce October 2010 - May 2013
Washington Mutual Card Services March 2007 - February 2009
PSCU Financial Services 2007 - 2007
GM Card Services 1999 - 2005
Education
Rollins College
Shambhala Center San Antonio
University of Central Florida
Wells Fargo Dealer Services May 2009 - Present
Washington Mutual Card Services August 2006 - April 2009
Sprint Nextel August 1996 - August 2006
Education
Stephen F. Austin State University 1983 — 1987
Bachelor of Business Administration, Management, Administrative Law
Washington Mutual Card Services Marketing Campaign AnalystWashington Mutual2001 - 2008
Skills
Credit Cards, Financial Services
Education
San Francisco State University 1992 — 1995
BA, Industrial Organizational Psychology
Washington Mutual Card Services October 2005 - January 2009
Irwin Home Equity May 2005 - August 2005
E-Loan, Pleasanton, CA January 2005 - March 2005
Providian Financial May 2002 - June 2004
Education
Presidency College
Bachelor, Philosophy
Lending Club February 2012 - Present
Lending Club February 2012 - Present
Nestle Dreyer's Ice Cream May 2011 - February 2012
Nestle Dreyer's Ice Cream January 2011 - February 2011
Washington Mutual Card Services March 2006 - January 2009
Washington Mutual August 2001 - March 2006
Providian Financial December 1996 - August 2001
Skills
Risk Management, Credit, Process Improvement, Cash Management, Credit Risk, Accounting, Access, Customer Service, Financial Risk, Account Reconciliation
Education
Ohlone College 1994 — 1996
AA, Accounting
National College 1986 — 1989
Bachelors, Commerce & Economics
Chase-Exim May 2013 - Present
God Given Hair Products cc March 2013 - Present
Northwestern Mutual January 2014 - July 2014
Chicago Midwest Company November 2008 - July 2011
Washington Mutual Card Services May 2005 - February 2008
Skills
Financial Analysis, Risk Management, Portfolio Management, Financial Modeling, Accounting, Business Development, CRM, Marketing, Forecasting, Valuation, Strategy, Investments
Education
Texas A&M University-Commerce
Master of Science (MSc), Finance, Graduated with Honors
Texas A&M University-Commerce
Master of Science (M.Sc.), Finance, Graduated with Honors
OneWest Bank July 2012 - August 2014
OneWest Bank February 2007 - July 2012
Washington Mutual Card Services 2000 - 2007
Skills
Banking, Mortgage Lending, Mortgage Banking, Credit, Loans, Loss Mitigation, Project Management, Mortgage Servicing, HAMP, Training, Residential Mortgages, MBS, Customer Service, Regulatory Agencies, Fannie Mae, FHLMC, Collections, Performance Management, Management, Portfolio Management, Microsoft Office, Loan Servicing, mortgage underwriting, Client relations, team management, Process Improvement, Foreclosures, Loan Modifications, Short Sales
Education
Texas State Technical College 1998 — 2000
Associate's degree, Computer Systems Networking and Telecommunications
Washington Mutual Card Services February 1995 - August 2008
Norden Systems, Inc. 1986 - 1993
Education
Northeastern University 1956 — 1961
BA, Economics
Wells Fargo January 2010 - Present
Washington Mutual Card Services 2003 - 2009
Washington Mutual Card Services 1999 - 2003
Washington Mutual Card Services 1996 - 1999
Education
Ohio University 1989 — 1993
B.S., Telecommunications
Wells Fargo Bank June 2009 - Present
Washington Mutual Card Services March 2007 - March 2011
JPMorgan Chase / Washington Mutual 2007 - 2009
Chevron October 2004 - March 2007
Skills
Fraud, Banking, Fraud Prevention, Access, Outlook, Word, Fraud Investigations, Risk Mitigation, Payments, Credit Cards, Risk, Risk Management, Analysis, Call Centers, Financial Risk, Customer Service, Credit
Education
Stanford University 2003 — 2004
certification, Project Management
Osmania University 1986 — 1990
B.S., Physics, Chemistry
JP Morgan Chase September 2008 - March 2009
Washington Mutual Card Services October 2005 - September 2008
Providian Financial April 2001 - September 2005
Providian Financial April 1999 - March 2001
Education
San Jose State University
Bachelor of Sciences, Business Administration
Washington Mutual Card Services September 2001 - March 2008
Providian Financial June 2000 - August 2001
Providian Financial June 1999 - June 2000
Providian Financial June 1998 - June 1999
Berg Ziegler 1995 - 1996
Skills
Vendor Management, Call Centers, Auditing, Outsourcing, SDLC, Quality Assurance, Financial Services, Business Analysis, Risk Management, Process Improvement, Credit Cards
Education
San Francisco State University
BA
University of California, Berkeley
Paralegal Certification
Bank of the West 2009 - Present
JPMorgan Chase/WaMu Card Services September 2008 - January 2009
Washington Mutual Card Services February 2007 - January 2008
Washington Mutual Card Services February 2005 - January 2007
Providian Financial (later Washington Mutual Card Services) July 2001 - January 2005
Providian Financial (later Washington Mutual Card Services) February 1997 - November 2000
Skills
Credit Cards, Business Analysis, Vendor Management, Financial Services, Process Improvement, Risk Management, Product Management, Software Documentation, Program Management, Banking, Business Process, Management, Credit Risk, Analytics, CRM, Project Management, Call Centers, User Acceptance Testing, Requirements Analysis, Requirements Gathering, Testing, SDLC, Project Portfolio..., Financial Analysis, Data Warehousing, Business Process..., Relationship Management, Analysis, Business Requirements, Strategy, PMO, Marketing, Finance, Business Intelligence, Portfolio Management, Data Analysis, Visio, PMP
Education
San Francisco State University 1990 — 1993
Accounting
Wells Fargo February 2010 - Present
Washington Mutual Card Services January 2001 - March 2009
Providian Financial 2001 - 2009
JP Morgan Chase(formerly Washington Mutual and Providian) 2001 - 2009
California Pizza Kitchen 1997 - 1999
Skills
Fraud, Compliance, Fraud Investigations, Risk Management, Credit, Financial Risk, Banking
Education
Santa Clara University - Leavey School of Business 1992 — 1995
MBA, Accounting
University of California, Santa Barbara 1985 — 1990
BA, Business Economics
East Bay Innovations April 2012 - Present
J&J Enterprises February 2011 - January 2012
Washington Mutual October 2008 - March 2009
Washington Mutual Card Services November 2005 - September 2008
Providian Financial December 1996 - October 2005
Foot Locker September 1988 - September 1996
Skills
Data Entry, Credit Cards, Access, Microsoft Excel, Financial Services, Credit, Banking, Quality Assurance, Outlook, Customer Service
Education
San Francisco State University 1983 — 1988
BS, Business Administration
Wells Fargo AVPWashington Mutual, Card Services/JPMorgan Chase2005 - 2007
Washington Mutual 2005 - 2007
Washington Mutual Card Services 2005 - 2007
Providian Financial 1998 - 2007
Education
State University of Nizhni Novgorod named after N.I. Lobachevsky (UNN) 1969 — 1974
Master, Applied Mathematics
Lawrence Berkeley National Laboratory February 2010 - November 2012
JPMorgan Chase September 2008 - August 2009
Washington Mutual Card Services January 2005 - August 2008
Washington Mutual Card Services January 2002 - December 2004
Providian Financial April 1999 - December 2001
Skills
Analytics, Budget, Data Management, Financial Modeling, Budgets, Analysis, Hyperion Enterprise, Financial Analysis, Forecasting, Data Analysis, Management, Process Improvement, Cross-functional Team..., Managerial Finance, Essbase, Business Intelligence, Business Analysis, Financial Reporting, Negotiation, Finance, Business Process..., Building Business...
Education
The George Washington University
BA, Business Administration
WaMu Lead, Debit Card DisputesWashington Mutual Card Services2006 - Present
Washington Mutual Card Services 2003 - 2009
Education
Scottsdale Community College 1971 — 1974
aa, Secretarial Science
Washington Mutual Card Services March 2000 - March 2009
Education
Shoreline Community College 2009 — 2011
Salesforce April 2015 - Present
Direct Partners July 2008 - May 2015
Washington Mutual Card Services 2005 - 2008
Alternative Medicine Magazine 2002 - 2005
The Industry Standard October 1999 - August 2001
Mac Publishing LLC August 1996 - October 1999
Macworld October 1993 - August 1996
Skills
T-SQL, .NET, C#, MySQL, JavaScript, Microsoft SQL Server, HTML, AJAX, Database Design, ASP.NET MVC, ASP.NET, IIS, jQuery, Git, Subversion, Entity Framework, LINQ, .NET Web API, Fluent API, Tortoise SVN, Github, Salesforce API, YesMail API, Lithium API, SVN, PHP, Drupal, Online Advertising
Education
University of California, Los Angeles 1981 — 1983
English
Orange Coast College 1979 — 1981
AA, Photography, Cinematography
Edward Jones September 2009 - January 2012
Washington Mutual Card Services February 2008 - April 2009
Washington Mutual Card Services September 2007 - February 2008
Washington Mutual October 2006 - September 2007
Washington Mutual Card Services October 2005 - October 2006
Washington Mutual Card Services January 2005 - October 2005
Education
San Joaquin Delta College 2003 — 2006
none
Bank of America August 2010 - Present
Washington Mutual Card Services October 2005 - August 2009
Providian Financial January 2003 - October 2005
Fleet Credit Card Services August 1999 - January 2003
Education
The Johns Hopkins University
Ph.D., Physics
University of Pennsylvania - The Wharton School
MBA, Finance
University of Science and Technology of China
B.A., Physics
The Potter's House December 2009 - Present
Susan G. Kome May 2007 - June 2009
Texas Scottish Rite Hospital for Children October 2006 - February 2007
Washington Mutual Card Services May 2005 - February 2006
Chicago Transit Authority September 1990 - February 2005
Skills
Data Entry, Program Management, Customer Service, Non-profits, Time Management, Payroll, Research, Training, Management, Recruiting, Human Resources, Budgets, Nonprofits
Education
Robert Morris University - Illinois 1983 — 1985
AAS, Administrative Secretarial
USGinger October 2013 - Present
Jinko Solar Co., Ltd. May 2013 - October 2013
SynerTel November 2010 - February 2012
Watermark Printing Services 2009 - 2011
Watermark Printing Services 2009 - 2011
Worldwide Energy and Manufacturing, Inc. September 2009 - October 2010
Washington Mutual Card Services August 2006 - June 2008
Citi March 2003 - August 2006
DHL Worldwide Express January 2001 - July 2002
Skills
Internal Controls, Sarbanes-Oxley Act, Accounting, Financial Reporting, Auditing, Financial Accounting, Financial Analysis, Budgets, Access, Forecasting, Managerial Finance, Cash Flow, Variance Analysis, Accounts Receivable, Finance, FDA, USDA, Organic Farming, All-natural Sundried..., Curcumin Clinical Trials
Education
North Central University
Master of Business Administration (MBA)
Lending Club June 2011 - Present
JPMorgan Chase Card Services 2008 - 2009
Washington Mutual Card Services 2005 - 2008
Providian Financial Services 2002 - 2005
Fleet Credit Card Services 1998 - 2002
PNC National Bank January 1996 - January 1998
Household Credit Services June 1993 - May 1996
American Express/SROC January 1992 - January 1993
CITICORP/CHOICE January 1988 - January 1992
Beijing Railway Engineering School 1982 - 1986
Skills
Asset Management, Predictive Analytics, Business Intelligence, Financial Risk, Financial Services, Modeling, Credit, Forecasting, Loans, Risk Management, Analytics, Management, Predictive Modeling, Credit Cards, Strategy, Credit Risk, Financial Analysis, Leadership, Collections, Banking, Portfolio Management, Financial Modeling, Basel II
Education
Southwestern JiaoTong University
B.S, Mathematics
The Johns Hopkins University
M.S.E, Mathematical Science
Corbis April 2012 - Present
Expedia November 2010 - February 2012
RealNetworks May 2009 - July 2010
Washington Mutual Card Services February 2007 - January 2009
Alaska Airlines October 2000 - January 2007
Shell Oil Company July 1999 - October 2000
KPMG November 1995 - July 1999
Education
School name:
Texas A&M University
BBA Accounting
Texas Tech University - Rawls College of Business
MA, Taxation
State of New Hampshire February 2007 - October 2009
Washington Mutual Card Services January 2000 - January 2006
Business Management Systems Inc January 1998 - January 2000
Business Data Solutions January 1997 - January 1998
Education
Southern New Hampshire University
BACHELOR OF SCIENCE, INFORMATION TECHNOLOGY
NHTI, Concord's Community College
ASSOCIATES, SCIENCE, COMPUTER INFORMATION SYSTEMS
Property One Management August 2014 - Present
AvalonBay Communities February 2012 - August 2014
Archstone February 2012 - February 2013
Nordstrom October 2008 - November 2012
Washington Mutual Card Services January 2006 - January 2008
Washington Mutual Card Services January 2003 - January 2006
Skills
Customer Service, Scheduling, Excel, Operations Management, Outlook, Inventory Management, Forecasting, Call Center, Vendor Management, Customer Relations, Customer Satisfaction, Word, User Acceptance Testing, Resource Management, Data Analysis, Problem Solving, Business Analysis, Access, Workforce Management, PowerPoint, Quality Assurance, Analytics, Process Improvement, Microsoft Office, Team Building, Operations Research, Data Entry, Cross-functional Team..., Retail, Budgeting, Lotus Notes, Compliance, Vendor Relations, Planning, Program Management, Capacity Planning, Contract Management, Process Engineering, Vendor, Business Process..., Documentation, Project Planning, Team Leadership, Mentoring, Business Requirements, Project Portfolio..., Analysis, Team Management, MIS, Requirements Gathering
Education
Moreau Catholic High School
Ohlone College
Associate's degree, Business/Commerce, General
Washington Mutual Card Services July 2007 - March 2009
Education
San Jose State University 1997 — 1999
BS, Business Administration
LaserAway January 2015 - Present
Wynn Las Vegas September 2009 - November 2014
Diageo January 2009 - December 2011
The Laser & Cosmetic Center Offices of Dr. Stuart Melnick January 2003 - February 2004
Washington Mutual Card Services January 2002 - November 2003
Skills
Guerrilla Marketing, Brand Ambassadors, Relationship Marketing, Field Marketing, Experiential Events, Brand Awareness, Social Media Marketing, Grassroots Marketing, Advertising, Event Management, Sponsorship, Marketing Communications, Event Planning, Social Media, Marketing, Trade Shows, Email Marketing, Brand Management, Market Planning, Integrated Marketing, Brand Development, Online Marketing, Corporate Events, Account Management, Sales, Marketing Strategy, Social Networking, Marketing Management, Cold Calling, B2B, Digital Marketing, Direct Sales, Creative Direction, New Business Development, Media Buying, Press Releases, Public Relations, Sales Management, Entertainment, Retail, Branding, Blogging, Television, Customer Service, Microsoft Excel, Public Speaking, Product Marketing, PowerPoint
Education
San Jose State University 2008 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
West Valley College 2007 — 2014
Associate of Arts and Sciences (AAS), General Studies
Westmont High School 1999 — 2003
High School Diploma
Citi July 2013 - Present
Citi July 2010 - July 2013
Citi July 2008 - July 2010
Washington Mutual Card Services October 2003 - August 2006
Education
Texas A&M University - Mays Business School 2006 — 2008
Masters, Business Administration
Rutgers, The State University of New Jersey-New Brunswick 1999 — 2003
Bachelors, Economics
Washington Mutual Card Services January 2006 - January 2009
Services Station Computer System, Inc 1996 - 1996
DAKKRO 1984 - 1992
Education
Rochester Institute of Technology
BS
Wells Fargo Home Mortgage April 2011 - Present
MetLife Home Loans December 2008 - April 2011
Acacia Federal Savings Bank October 2007 - December 2008
Washington Mutual Card Services 2002 - 2006
Northrop Grumman Information Systems July 1993 - June 2002
Skills
Mortgage Lending, Residential Mortgages, VA loans, Loans, Credit, Mortgage Banking, FHA
Education
Strayer University 1989 — 1992
BA, Business Administration
Strayer University
Bachelor, Business Admin/Accounting
Royal Holloway, University of London
Economica
ADT May 2013 - Present
Chase Home Lending April 2010 - October 2012
Chase September 2008 - March 2010
Washington Mutual Card Services October 2005 - September 2008
Providian Financial August 1999 - October 2005
Merck Medco January 1994 - August 1999
Merck Medco May 1992 - January 1994
Skills
Mortgage Lending, Banking, Loans, Credit, Mortgage Banking, Vendor Management, Risk Management, Loan Origination, Consumer Lending, Retail Banking, Process Improvement, Portfolio Management, Financial Services, Credit Analysis, Customer Service, Call Centers
Education
Tarrant County College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
The University of Texas at Arlington
Criminal Justice and Business
Apple April 2015 - Present
Apple January 2014 - April 2015
Gap Inc 2013 - 2014
Gap Inc./Gap Inc. Direct, Piperlime.com 2010 - 2013
Gap Inc./Gap Inc. Direct, Piperlime.com January 2008 - August 2010
Washington Mutual Card Services January 2007 - March 2008
University of San Diego August 2004 - August 2006
Kimpton Hotels January 2004 - June 2004
Skills
Content Management, E-commerce, Production, User Experience, Product Management, Agile Project Management, Team Management, Budgeting, Project Planning, Project Coordination, Budgets, Project Management, Leadership, Direct Mail, Business Process, Web Project Management, Vendor Management, Photography, Retail, Program Management, Cross-functional Team..., Marketing, Email Marketing, Product Marketing, Online Marketing, SEO, CRM, Strategy, Marketing Communications, Management
Education
University of San Diego 2004 — 2006
Masters, International Relations
San Francisco State University 2000 — 2004
Bachelors, Speech and Communication Studies
GC Services June 2006 - Present
Washington Mutual Card Services October 2002 - May 2006
Washington Mutual Card Services February 2000 - October 2000
Washington Mutual Card Services June 1999 - February 2000
Mobile Comm June 1997 - June 1999
Skills
Workforce Management, Forecasting, Scheduling Management, Reporting & Analysis, Process Improvement, Business Analysis, Outsourcing, Call Centers, Team Building, Call Center, Business Process..., Customer Satisfaction, Vendor Management, Customer Service, Project Management, Credit Cards, Performance Management, Management, Team Leadership, Change Management, Analysis, Operations Management, ITIL, Customer Experience, Avaya, Leadership, CRM, Avaya Technologies
Education
Northwood University-Texas 1994 — 1998
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
myFootpath January 2014 - Present
Career Education Corporation January 2012 - February 2012
Allstate 2005 - 2011
Washington Mutual Card Services 2000 - 2004
Aon 1985 - 2000
Skills
Full- Cycle Recruiting, Candidate Assessment, Job Description..., Brand Development, College Relations, Diversity Recruitment, Diversity Strategy, Talent Management, Relationship Management, Vendor Management, Marketing Event Planning, Trade Show Exhibitor, Recruiting, Taleo, Job Descriptions, Interviews, Hiring, Staffing Services, Behavioral Interviewing, HR Policies, Human Resources, Strategy, Onboarding, Applicant Tracking..., College Recruiting, Workforce Planning, Internet Recruiting, Employee Benefits, Employer Branding, Screening Resumes, New Hire Orientations
Education
North Park University
Bachelor of Arts (B.A.), Education/Psychology
Wells Fargo Dealer Services December 2012 - Present
Winning Strategies Marketing January 2012 - October 2012
Nationwide Recovery Systems November 2010 - December 2011
Wol+Med Medical July 2010 - October 2010
ThinkCash Financial May 2009 - April 2010
Countrywide Financial Corporation July 2007 - April 2009
Washington Mutual Card Services September 2005 - July 2007
Uniden America Corporation June 2004 - September 2005
Citigroup February 2004 - May 2004
Stream International, Incorporated September 1999 - November 2003
Skills
Windows Server, Servers, Computer Hardware, Hardware, Software Development, Help Desk Support, Telecommunications, Wireless, VoIP, GSM, IP, Call Center, Telephony, 3G, T1, CDMA, SDH, Computer Network..., Ethernet, Broadband, Data Center, Disaster Recovery, Network Administration, Security, Troubleshooting, SQL, Linux, Technical Support, Call Centers, System Administration, TCP/IP, Vendor Management, Apache, Program Management, Management, Network Security, Integration, Firewalls, Software Documentation, DNS
Education
Univsity of Texas at Arlington 2005 — 2007
Tarrant County College 2003 — 2005
Associate of Arts (A.A.), English Language and Literature/Letters
Tarrant County College 2003 — 2005
Associates Degree, Liberal Arts and Sciences, General Studies and Humanities
University of Texas
English
lane reese summers ennis & perdomo 2003 - 2012
lane reese summers ennis & perdomo 2003 - 2012
Washington Mutual Card Services November 2002 - August 2004
Washington Mutual and AIG December 1994 - February 2002
AIG November 1994 - February 2002
Education
NYU 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Accounting, 3.85
Werner Enterprises October 2012 - Present
Adecco Staffing, USA January 2009 - Present
Ralcorp Frozen Bakery Products December 2005 - March 2008
Washington Mutual Card Services January 2005 - November 2005
Skills
Truck Driving, Bottling, Data Entry, Quality Control, Inventory Control, Pallet Jack, Forklift Operator, Trucking, Assembler, Chef, Cooking, Hosting, Waitressing, Welding, CDL Class A, CNC Machine, Machine Operation, Blueprint Reading, Computers, Blogger, Shipping, Transportation..., Truck, DOT regulations, Truckload, Dispatching, Order Picking, LTL, Container, Warehousing, 3PL, RF Scanners, Recieving, Transportation, Unloading, Freight, AS400 system, Mechanics, Fleet Management, Packing, Distribution Center..., Drug Testing, Corporate Recruiting, Mechanical Aptitude, Job Fairs, Employee Orientations, OFCCP, Logistics, Telephone Interviewing, On-site Staffing
Education
San Joaquin Delta College 2009 — 2011
General Studies
East Detroit HIgh School 1997 — 2000
General
Expedia, Inc. April 2014 - Present
GC Services November 2013 - April 2014
Expedia, Inc. August 2009 - October 2013
Chrysler Group LLC January 2009 - June 2009
Washington Mutual Card Services March 2008 - January 2009
Skills
Tourism, Hotels, Online Travel, Hospitality, Revenue Analysis, E-commerce, Travel Management, Leisure, Hospitality Industry, Business Travel, Resorts, Yield Management, Customer Service, Hotel Management, Online Advertising
Education
Tarrant County College 2011 — 2013
AAS, Accounting Information Management
Self-employed April 2012 - Present
Convention Staffing Solutions October 2011 - Present
County of Santa Clara August 2009 - July 2011
Washington Mutual Card Services September 2007 - September 2008
County Bank April 2007 - September 2007
Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel
Education
Santa Clara University 2003 — 2006
Bachelor of Science (B.S.), Finance, General
University of California, Riverside 2001 — 2003
Transferred
Account Control Technology, Inc. October 2014 - Present
Account Control Technology, Inc. October 2013 - Present
Bank of America March 2010 - May 2013
Bank of America 2007 - 2013
Ownit Mortgage Solutions January 2007 - March 2010
Ownit Mortgage Solutions March 2004 - December 2006
Washington Mutual Card Services August 1996 - April 2004
Skills
Credit, Customer Service, Banking, Retail Banking, Commercial Banking, Credit Analysis, Credit Risk, Risk Management, Microsoft Office, Mortgage Lending, Internal Audit, Management, Quality Assurance, Loans
Education
Pierce College
General Studies
Birmingham High School 1990 — 1994
Diploma, General Studies
ISO Beauty June 2013 - Present
A-1 Glass Company January 2008 - January 2012
Washington Mutual Card Services January 2002 - January 2008
Skills
Sales Management, Sales, Marketing Strategy, Account Management, New Business Development, Retail, Customer Service, Sales Operations, Management, Marketing, Negotiation
Education
San Diego State University-California State University
IBM 2008 - 2010
Washington Mutual Card Services July 2006 - 2008
Education
Palm Beach State College 2003 — 2006
Anticipated, Computer Science
Monster Inc. April 2015 - Present
Monster Inc. December 2011 - April 2015
Best Buy July 2009 - December 2011
Washington Mutual Card Services January 2007 - March 2008
Skills
Order Management, Order Fulfillment, Order Processing, Purchase Orders, PeopleSoft, Customer Service, Customer Support, Pricing, Analysis, Retail, Management, Sales, Cross-functional Team..., Microsoft Office, Microsoft Excel, Account Management, PowerPoint
Education
San Francisco State University 2002 — 2006
Bachelor of Arts (B.A.), Economics
Washington Mutual Card Services March 2008 - Present
BBVA Compass March 2008 - Present
Chase November 2008 - December 2009
JPMORGAN CHASE BANK 2008 - 2009
Skills
Administrative..., CSRs, Employee Training, Human Resources
Education
The University of Texas at San Antonio 1980 — 1981
Associate's degree, Business Administration and Management, General
St. Mary's University 1977 — 1980
MKT/BUSINESS ADMIN., Marketing, B
St. Mary's University 1977 — 1980
MARKETING, BUSINENESS ADMINISTRATION, B
St. Mary's University 1977 — 1980
MARKETING/BUSINESS ADMIN., Marketing/Marketing Management, General, B
CenturyLink April 1997 - Present
Washington Mutual Card Services January 1992 - March 1997
Skills
Administrative..., Photography, Artists, Organizational...
Education
Southern Connecticut State University
Art/Art Studies, General
UnitedHealth Group December 2005 - Present
Washington Mutual Card Services January 2003 - December 2005
Education
Prairie View A&M University 1998 — 2003
Bachelor of Applied Science (B.A.Sc.), Health and Physical Education/Fitness
Sharpstown High School 1994 — 1998
Florida Reliability Coordinating Council, INC November 2010 - Present
Anderen Bank November 2007 - November 2010
Washington Mutual Card Services January 2007 - November 2007
Skills
Microsoft Office, Project Management, Management, Microsoft Excel, Customer Service, Project Planning, Program Management, Leadership, Strategic Planning, Research, Highly Motivated..., Training, Policy, Problem Solving
Education
Saint Leo University 2012 — 2014
Master of Business Administration (MBA)
University of Central Florida 1998 — 2002
Bachelor of Business Administration (BBA)