ADT Security Services
Industry: Security company
DescriptionADT Inc., formerly The ADT Corporation, is an American company that provides residential and small business electronic security, fire protection, and other related alarm monitoring services in 35 countries. The corporate head office is located in Boca Raton, Florida. Customer service: 0344 800 1999 Headquarters: Boca Raton, Florida, United States Traded as: NYSE: ADT; Russell 1000 Component Founder: Edward A. Calahan Parent organizations: Apollo Global Management, ADT Subsidiaries: Reliance Protectron Security Services,
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ADT Security Services Employees
North Broward Preparatory School October 2014 - Present
Style Strategist Inc. May 2009 - Present
The Marcom Group, Inc. November 2012 - November 2014
Johnson & Wales University February 2008 - October 2012
ADT Security Services 2003 - 2006
Spherion 1999 - 2002
Skills
Media Relations, Social Media, Public Speaking, Leadership, Social Networking, Strategic Communications, Training, Social Media Marketing, Strategy, Editorial, Blogging, Styling, Management, Creative Direction, Strategic Planning, Editing, Speech Writing, Facebook, Brand Awareness, Event Planning, Marketing, Time Management, Communication Training, Fundraising, Online Marketing, Image Development, Brand Development, Employee Engagement, Fashion, Communications Training, Integrated Marketing, Public Relations
Education
London Image Institute 2009 — 2009
Certification in image and color analysis
Florida International University 1990 — 1994
B.S.
AT&T Mobility November 2012 - Present
AT&T Mobility February 2012 - November 2012
AT&T 1999 - February 2012
ADT Security Services January 1993 - November 1997
Skills
Call Center, Telecommunications, Customer Satisfaction, T1, Wireless, Wireline, Networking, DSL, Call Centers, Software Documentation, Training, Leadership, Technical Support, Forecasting, Analysis, Troubleshooting, Team Building, Customer Service, Team Leadership, Process Improvement, Management
Education
Georgia Perimeter College 2005 — 2007
Information Technology
Monroe Community College 1980 — 1982
Associate's degree, Business Administration and Management, General
Saks Fifth Avenue September 2012 - Present
Eidé Magazine September 2012 - January 2013
ADT Security Services October 2011 - November 2012
BB&T Corp November 2008 - October 2011
Cache January 2007 - January 2009
Gap Inc December 2006 - May 2007
Cady& Cady Studios May 2004 - August 2004
Skills
Banking, Creative Problem Solving, Professional..., CRM, Photography, Retail, Merchandising, Customer Service, Time Management, Sales, Fashion, Outlook, Inventory Management, Teamwork, PowerPoint, Customer Satisfaction, Organization, Microsoft Excel, Microsoft Word, Visual Merchandising, POS, Leadership, Microsoft Office, Social Media Marketing
Education
Florida State University
B.A, Studio Art; Photography
Tallahassee Community College
Associate of Arts 2008, 2009
Kennedy High School August 2015 - Present
Florida A&M University Athletics January 2015 - June 2015
Florida A&M University August 2014 - January 2015
Florida A&M University May 2014 - August 2014
Florida State University August 2013 - April 2014
JCPenney June 2013 - August 2013
ADT Security Services February 2013 - June 2013
Skills
Program Management, Sales Operations, Proposal Writing, Sales, Sales Presentations, Event Planning, Social Media, Microsoft Office, Customer Service, Event Management, PowerPoint, Teaching, Microsoft Excel, Microsoft Word, Team Leadership, Coaching, Photoshop, Marketing, Sports Management, Sports Coaching, Promotions, Athletics, Writing, Organizational..., Public Relations, Leadership, Time Management, Social Networking, Sports
Education
Florida State University 2013 — 2014
Master of Science (M.S.), Sport Management, 3.5 GPA
Saint Augustine’s University 2008 — 2012
Bachelor of Science (B.S.), Human Performance and Wellness, 3.94 GPA
Shane Co. August 2014 - Present
Shane Co. March 2014 - August 2014
Shane Co. March 2012 - February 2014
ADT Security Services August 2011 - March 2012
Skills
Leadership, Sales, Marketing, Management, Microsoft Office, Customer Service, Training, Retail, Team Building, Negotiation, Sales Management, Needs Analysis, Customer Satisfaction, Teamwork, CRM, Leadership Development, Team Leadership, Marketing Strategy, Recruiting, Data Analysis, Coaching, Employee Training, SAP
Education
Gemological Institute of America 2015 — 2015
Graduate Diamonds, Diamond Essentials, Diamonds and Diamond Grading
Purdue University 2007 — 2011
Bachelor of Science, Business Management, Marketing
ADT Security Services October 2009 - Present
ADT October 2009 - Present
Dish Network September 2005 - September 2009
Skills
Alarm Systems, Call Center, Access Control, Customer Satisfaction, Customer Retention, Avaya, Customer Service, Cabling, ACD, Security, Troubleshooting, Account Management, Customer Experience, Team Building, Cold Calling, Team Leadership, Satellite TV, Project Planning, Project Management, Escalation, Call Centers, Direct Sales, Telecommunications, Training, Intrusion Detection, Security+, Sales, B2B, Management
Education
Front Range Community College 2005 — 2006
General Studies
Horizon High School 2001 — 2005
Consumer Security Services, Inc August 1991 - Present
Consumer Security Services, Inc 1987 - Present
Georgia Burglar and Fire Alarm Association January 1995 - December 2006
U.S. Air Force Reserves November 1975 - June 1997
ADT Security Services February 1980 - August 1991
Skills
Surveillance, CCTV, Residential, Alarms, AMAG Access Control..., Access Control, Security, Alarm Systems, Residential Homes, Integration, Fire Alarm, IPS, Low Voltage, Life Safety, Video over IP, IP Cameras, Intrusion Detection, Biometrics, Corporate Security, Home Automation, Fire Protection, Security Management, Security+, Fire Management, Physical Security, Cabling, Protection, Video Analytics, Security Audits, Home Theater, IP CCTV, Security Training, Asset Protection, Executive Protection, Fire Safety, Security Operations, Private Investigations, Networking, Building Automation, Loss Prevention, Software Installation, Background Checks, System Design, Vulnerability Assessment, Leadership, Personal Protection, Burglar Alarm, Crisis Management, Risk Assessment, Emergency Management
Education
Georgia State University 1980 — 1983
Bachelor of Business Administration, Management
Golden Gate University 1977 — 1979
Associates Degree, Business Administration
PwC September 2014 - July 2015
NC Guitar Works May 2012 - 2015
TYCO Worldwide Global Accounts September 2010 - February 2014
ADT Security Services 2000 - 2010
Charlotte Business Journal 1999 - 2000
Miami New Times 1995 - 1999
Skills
Social Media Marketing, Marketing, Account Management, SEO, New Business Development, Manage Client..., Management, CRM, Business Strategy, Sales, Contract Negotiation, Customer Retention, Sales Management, Project Management, Leadership, Salesforce.com, Advertising, Marketing Management, Facebook Marketing, Digital Marketing, Business Planning, Marketing Strategy, Cross-functional Team..., Microsoft Office
Education
University of North Carolina at Charlotte - Belk College of Business 2007 — 2009
MBA, Marketing, 3.97 GPA
Florida International University - College of Business
BA, Business Administration-Marketing
Convergint Technologies February 2015 - Present
Siemens Industry US October 2013 - February 2015
Siemens Industry US August 2012 - November 2013
Johnson Controls December 2010 - August 2012
South County Design & Build 2008 - 2010
Countrywide Home Loans 2005 - 2008
ADT Security Services 1999 - 2005
A. Judd Electrical Contracting 1988 - 1999
A. Judd Electrical Contracting 1984 - 1988
Skills
Construction, Sales Management, Budgets, Account Management, Sales, Management, Negotiation, New Business Development, Contract Negotiation, Team Building, Strategic Planning, Selling, Business Development, Cold Calling, Security, Team Leadership, Leadership, Operations Management, Direct Sales, Sales Process
Education
George Mason University 1988 — 1992
Business
STANLEY Security July 2015 - Present
International Water Polo Club June 2015 - Present
Stanley Security Solutions June 2013 - Present
ADT Security Services October 2010 - June 2013
Ameripath Mortgage July 2006 - August 2009
Emser Tile August 2005 - July 2006
Mohawk Industries May 2004 - March 2005
Tileclub September 2001 - May 2004
Circuit City Multiple March 1990 - September 2001
GoldenRAM October 1994 - February 1997
Skills
CCTV, Video over IP, Security, Access Control, Intrusion Detection, Sales Operations, Sales, Fire Alarm, Sales Process, Lead Generation, Digital Photography, Cold Calling, Sales Management, New Business Development, Closing Deals, Training, Management, Customer Service, Integration, Retail, Direct Sales, Selling, Strategy, Operations Management, Merchandising, Salesforce.com, Alarm Systems, Strategic Planning, Account Management, Trade Shows, Burglar Alarm, Mortgage Lending, Microsoft Office, Photoshop, Inventory Management, Weight Loss, Coaching, Sales Rep Training, Extended Warranty, Sales Prospecting, Mobile Electronics, Telemarketing, Instructor-led Training, Flooring, Natural Stone, Ceramic Tile, Hardwood Flooring
Education
Golden West College 1988 — 1989
La Quinta High school 1984 — 1987
diploma, College Prep
ADT Security Services October 2005 - Present
Skills
Customer Service, Security, Sales, Team Building, Training, New Business Development, Team Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Commitments, Marketing, Operations Management, Negotiation, Sales Management, Customer Satisfaction
Education
Nathan Bedford Forrest Sr High 1985 — 1987
Diploma
Florida State College at Jacksonville
Associate of Arts (A.A.), Business Administration and Management, General
SEEKING OPPORTUNITIES September 2015 - Present
ADT Security Services October 2010 - September 2015
ADT Security Services July 2006 - October 2010
U.S. Army Reserves February 2010 - June 2010
U.S. Army Reserve February 2007 - February 2010
Jeppesen (a Boeing Company) 2004 - 2006
U.S. Army Reserve 2003 - 2004
Rhythms NetConnections 2000 - 2001
Skills
Program Management, Security Clearance, DoD, Army, Military, Cross-functional Team..., Operations Management, Project Management, Leadership, Training, Risk Management, Management, Team Building, PMO, Project Portfolio..., Strategy, Analysis, Human Resources, MS Project, IT Strategy, Defense, Security, Resource Management, Team Leadership, Budgets, Vendor Management, Government, Contract Management, Business Process..., Change Management, Process Engineering, Six Sigma, Visio, Process Improvement, Business Analysis, Information Technology, Strategic Planning, Business Process, Project Planning, Software Project..., Integration, Quality Assurance, Operational Planning, SDLC, IT Management, PMP, Requirements Analysis, Business Intelligence, Software Documentation, Policy
Education
University of Colorado at Denver 1998 — 2000
MS, Information Systems
Golden Gate University 1988 — 1991
MBA, Operations Management
United States Military Academy at West Point 1976 — 1980
BS, General Engineering
Professional Services of America, Inc. November 2013 - Present
Tranzxn, Inc., US Department of Energy, Office of Fossil Energy April 2013 - June 2013
The Aspen Group, US Department of Energy, Office of Fossil Energy, Office of International Affairs August 2012 - April 2013
NAI Personnel, US Department of Health and Human Services, Office of Secretary, Office of Finance January 2012 - August 2012
NAI Personnel, LLM Placements, LLC September 2011 - December 2011
Sigma Gamma Rho Sorority, Inc. September 2006 - June 2010
Globalcom June 2004 - December 2008
Household International 2003 - 2004
ADT Security Services November 2000 - February 2002
ADT Security Services October 1999 - November 2000
Skills
Leadership Development, Highly detail oriented, Fundraising, Editing, Oral & Written..., Data Analysis, Critical Thinking, Staff Development, Student Affairs, Public Speaking, Organizational..., Positive Team Player, Collaborative Problem..., Microsoft Office, Timely Decision Making, Highly motivated..., Interview Preparation, Negotiation, Program Development, Microsoft Excel, Highly Reliable, Leadership, Interview Skills, Program Management, Higher Education, Microsoft Word, PowerPoint, Time Management, Communication, Flexibility, Payment Negotiation, Heavy Calendaring, GovTrip, Concur, Event Planning, Meeting Planning, Conference Organization, Travel Arrangements, Federal Government
Education
Governors State University 2008 — 2010
MBA, Human Resources, 3.56
University of Illinois at Urbana-Champaign 1995 — 1999
B.S., Advertising
Tech Data October 2013 - Present
Tech Data September 2012 - October 2013
Tech Data May 2011 - September 2012
ADT Security Services May 2009 - May 2011
Sony September 2007 - August 2008
Norwegian Cruise Line 2006 - 2007
Skills
Forecasting, Strategic Planning, Budgets, Financial Reporting, Business Process..., Financial Analysis, Account Management, Vendor Management, Project Management, Business Strategy, Analysis, Financial Modeling, Marketing Strategy, Change Management, Microsoft Excel, Microsoft Office, SAP
Education
Florida State University 2006 — 2007
Master of Business Administration (MBA)
Florida State University 2001 — 2004
Bachelor of Science (BS), Finance and International Business
The Intersect Group June 2013 - May 2014
The Intersect Group October 2012 - May 2013
Allscripts March 2009 - September 2012
Colorado Boxed Beef Company May 2007 - November 2008
ImageRocks February 2006 - December 2007
ADT Security Services 2004 - 2006
Home Quality Management November 2003 - October 2004
Fried Frank July 2001 - September 2003
DAG MEDIA November 2000 - July 2001
PINNACLE REALTY MANAGEMENT June 2000 - October 2000
Skills
General Ledger, Accounting, Account Reconciliation, Fixed Assets, Financial Analysis, Internal Controls, Analysis, QuickBooks, Forecasting, Microsoft Excel, Bookkeeping, Oracle E-Business Suite, Financial Reporting, Variance Analysis, Financial Statements, Sarbanes-Oxley Act, Financial Accounting, Business Process..., GAAP, Accounts Receivable, Accounts Payable, Auditing, Research, Cost Accounting, Revenue Recognition, SEC filings, Great Plains Software, Peachtree, Oracle Discoverer, PeopleSoft, Sarbanes-Oxley, Hyperion Enterprise, Oracle R12 Financials, Hyperion Reports, Subledger Accounting, FAS, Clarity, Workspace, Monarch, Vertex, Foreign Exchange, Financial Forecasting, Compilation Of...
Education
Florida Metropolitan University 2006 — 2008
MBA, Accounting
Livingstone College 1994 — 1998
Bachelors of Science, Accounting
The Palm Beach County School District February 2014 - Present
ADT Security Services February 2012 - October 2013
AZ Depart of Transportation Procurement October 2006 - March 2011
AZ Depart of Transportation Information Technology Group April 2005 - October 2006
AZ Depart of Transportation Information Technology Group April 2001 - April 2005
Skills
Security, Procurement, Purchasing, Leadership, Contract Management, Management, Sourcing, Project Management, Negotiation, Analysis, Training, Budgets, IT Service Management, Strategic Sourcing, Supply Management, Global Sourcing, Contract Negotiation, Cross-functional Team...
Education
Glendale Community College
South Mountain Community College
U.S. Security Associates, Inc. August 2014 - Present
Millenium Software Group October 2013 - October 2013
ADT Security Services January 2011 - September 2013
ADT Security Services September 2010 - February 2011
ADT February 2010 - September 2010
Colorado Home Care Systems August 2009 - February 2010
Colorado Home Care Systems September 2008 - August 2009
AlliedBarton Security Services January 2007 - September 2008
AlliedBarton Security Services Inc January 2007 - September 2008
Argus Event Staffing, LLC February 2004 - January 2007
Skills
Security Management, Physical Security, Access Control, CCTV, Customer Service, Team Building, Security, Surveillance, Loss Prevention, Corporate Security, Inventory Management, Microsoft Excel, Process Scheduler, Microsoft Office, Team Leadership, Leadership, Microsoft Word, Windows, Private Investigations, Public Speaking, Alarm Systems, Recruiting, Management, Customer Satisfaction, Sales Management, Supervisory Skills, Sales, Time Management, Troubleshooting, Risk Management, Security Clearance, Security Training, Security Operations, Training, Protection, Executive Protection, Background Checks, Security+, Emergency Management, Crisis Management, Risk Assessment
Education
ITT Technical Institute-Aurora 2012 — 2014
Associate of Arts (AA), Electrical and Electronics Engineering, A
Los Angeles Trade Technical College 1998 — 2000
Psychology, Behavioral
Los Angeles Trade Technical College 1998 — 1998
Psychology
Los Angeles Trade Technical College 1998 — 1998
Bachelor of Applied Science (BASc), Psychology
Lighthouse Bible College 1996 — 1998
Theology, Bachelor of Science in Theology
Lighthouse Bible College 1996 — 1998
Bachelor of Science, Theology
Lighthouse Bible College 1996 — 1998
Bachelor of Science, Theology
University of the Philippines 1996 — 1998
Bachelor of Medicine, Internal Medicine Residency Program
High School Baguio Colleges Foundation 1995 — 1996
High School Diploma
High School Baguio Colleges Foundation 1995 — 1996
High School/Secondary Diplomas and Certificates
Honeywell Smart Grid Solutions September 2013 - Present
Advance Restaurant Finance February 2013 - July 2013
Dex Digital August 2012 - February 2013
Chase Health Advance June 2010 - August 2012
Allied Home Mortgage 2007 - 2008
Wells Fargo Financial 2005 - 2007
Hertz Local Edition 2003 - 2005
ADT Security Services 2001 - 2002
Skills
Digital Marketing, Google Adwords, SEM, SEO, Territory Management, Cross Selling, Strategic Sales Planning, Solutions-Oriented..., Consultative Selling, Client Relationship..., Key Account Development, Prospecting, Cold Calling, Lead Generation, Lead Management, Closing, Negotiation, Selling, CRM, Sales Plan, Account Management, New Business Development, Networking, Online Marketing, Salesforce.com, Marketing, Customer Retention, Management, Leadership, Brand Awareness, Advertising, Sales Presentations, Small Business, Integrated Marketing, Sales Process, Sales Operations, Social Media, Direct Sales, B2B, Business Development, Strategic Partnerships, Direct Marketing, Email Marketing, Closing Abilities, Online Advertising, Advertising Sales, Social Media Marketing, Marketing Strategy, Demand Response, Smart Grid
Education
Florida State University
Bachelor of Arts (B.A.), Creative Writing
Terminix March 2015 - Present
Tyco March 2014 - January 2015
Tyco May 2013 - March 2014
Tyco International December 2011 - May 2013
Tyco October 2010 - January 2012
ADT Security Services July 2006 - September 2010
ADT Continental Europe 1999 - 2006
Sensormatic 1996 - 1999
Skills
Business Strategy, Business Development, New Business Development, Sales Management, Strategy, Change Management, Operations Management, Strategic Partnerships, Mergers & Acquisitions, Sales Operations, Security, Management, Alarm Systems, Key Account Management, International Sales, Global Management, Sales, Negotiation, Crisis Management, Team Leadership, Leadership, International Business, Employee Engagement, Product Management, Forecasting, Customer Retention, P&L Management, Marketing, Marketing Strategy, Executive Management, Strategic Planning, Solution Selling, Business Planning, Competitive Analysis, Cross-functional Team..., Start-ups, Enterprise Software, Program Management, B2B, CRM, Product Marketing, Manufacturing, Product Development, Contract Negotiation, Sales Process, Account Management
Education
IESE Business School - University of Navarra 2005 — 2006
PADE, Business Administration and Management, General
Fundação Getulio Vargas 1988 — 1990
CEAG, Finance and Administration
Overseas Shipbuilding Cooperation Center 1984 — 1984
Specialist in Shipbuilding, Shipbuilding, Marine structures and MArine Engineering
Universidade de São Paulo 1978 — 1982
Engineer, Naval Architecture, Marine Engineering, Structural Analysis
Quatro Electronics US December 2013 - Present
Tyco Integrated Security October 2011 - November 2013
ADT Security Services August 1999 - September 2011
United States Naval Reserves June 1994 - May 1998
Skills
NICET, Access Control, IP Cameras, Security, Physical Security, Burglar Alarm, Surveillance, Video Analytics, Intrusion Detection, Fire Alarm, Alarm Systems, CCTV, Video over IP, Biometrics, Integration, IP CCTV, DVR, Training, Security+, Security Audits, Security Operations, Life Safety, Security Management, Security Training, Vulnerability Assessment, Corporate Security, Cabling, Protection, IPS, Risk Assessment, Wireless, Low Voltage, IP, Turnstiles, Fire Protection
Education
Florida State University 1996 — 1999
Florida Community College of Jacksonville 1995 — 1996
Arbonne International (Independent Consultant) January 2014 - Present
ADT Security Services May 2013 - April 2014
The Capitol Connection August 2009 - January 2013
Skills
Marketing, Sales, Webcasting, Cable Television, B2B Marketing, Lead Generation, Direct Marketing, Integrated Marketing, Strategic Planning, Marketing Strategy, Business Development, Marketing Communications, New Business Development, Account Management, Event Management, Social Media, SEO, Email Marketing, Social Networking, Content Strategy, Management, Online Advertising, CRM, Start-ups, Public Relations, Entrepreneurship, Mobile Devices, Social Media Marketing, Strategic Partnerships, Adobe Creative Suite, Nonprofits, CMS, Project Management, Facebook, New Media, Market Research, Marketing Management, Small Business, Online Marketing, Google Analytics, Advertising, Media Relations, Trade Shows, Web Analytics, Digital Media, E-commerce, Sales Operations, Sales Management
Education
George Mason University
BA, Philosophy
St. Andrew Avellino
Nestle Professional Beverages (formerly Vitality Foodservice) September 2013 - Present
Publix Super Markets July 2005 - September 2013
ADT Security Services May 2012 - August 2012
Skills
Supply Chain Management, Microsoft Excel, Microsoft Office, Merchandising, Access, Product Management, Inventory Management, SQL, Visio, Java, C#, UML, Demand Supply Planning
Education
University of Florida- Hough Graduate School of Business 2011 — 2012
Master of Science, Information Systems & Operations Management (ISOM)
Florida International University 2007 — 2009
Bachelor of Arts, Business Administration
Miami Dade Honors College 2005 — 2007
Associate, Arts
Killian
Newforma November 2014 - Present
Advanced Solutions November 2013 - November 2014
IMAGINiT Technologies December 2009 - November 2013
IMAGINiT Technologies (formally Avatech Solutions) October 2008 - December 2009
ADT Security Services January 2007 - September 2008
Ring Power Corporation July 2006 - January 2007
Skills
Account Management, New Business Development, Sales, Microsoft Office, Contract Negotiation, Team Building, Strategic Planning, Cold Calling, Sales Operations, Negotiation, Customer Service, Microsoft Excel, Solution Selling, Public Speaking, Salesforce.com, Lead Generation
Education
Florida State University 2001 — 2006
BA, Criminology
Durant High School
United Security Associates Network, L.L.C. June 2012 - Present
JVL Security L.L.C. July 2011 - July 2012
ADT Security Services October 2005 - July 2011
Skills
Close Protection, Security Operations, Access Control, Executive Protection, Corporate Security, Security Training, Personal Protection, Personal Security, Vulnerability Assessment, Firearms, Maritime Security, Security Awareness, Workplace Violence, Security Consulting, Fire Alarm, Protection
Education
Geneva College 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Arkansas at Fayetteville 1999 — 2000
I year as an undergrad, Mechanical Engineering
TYCO Integrated Security Formerly ADT Security Services Inc. May 2007 - Present
ADT Security Services October 2002 - May 2007
EDS March 1998 - October 2002
Skills
Staff Development, Employee Relations, Recruiting, Training, Leadership Development, Coaching, Organizational..., Talent Management, Applicant Tracking..., Succession Planning, Human Resources, Performance Management, International HR, Payroll, Personnel Management, Call Centers, FMLA, Management, Leadership, Workforce Planning, Customer Service, Interviews, Employee Engagement, Team Building, College Recruiting, Policy, Deferred Compensation, Temporary Placement, Onboarding, Time Management, Career Counseling, Outsourcing, New Hire Orientations
Education
Webster University 2013 — 2015
Master of Arts Human Resources Development, Sequential Master of Arts HRDV-Global HR-Course Studies in International Business
Webster University 2010 — 2012
Master of Arts Human Resources Management, HRM -Human Resources Management
Friends University 2007 — 2009
Bachelor of Science (B.S.)Organizational Management and Leadership, Organizational Management and Leadership
American Rock Salt Company LLC November 2014 - Present
Maximus Federal Services July 2012 - November 2014
ADT Security Services March 2012 - June 2012
Livingston Insurance Agency May 2011 - December 2011
Farm Family Insurance July 2005 - March 2011
Livingston County Appliance October 2007 - March 2010
Skills
Microsoft Word, Lotus Notes, Microsoft Excel, Outlook Express, Accurate Data Entry, Claim, Insurance, Property & Casualty..., Customer Service, Time Management, Policy, Liability, Accounts Payable
Education
Bryant & Stratton College 2011 — 2011
Property & Casualty Insurance, Insurance
SUNY Geneseo 2007 — 2010
Bachelor of Science (B.S.), Education
Genesee Community College 2005 — 2007
Associate of Science (A.S.), Education
United States Air Force March 2013 - Present
ADT Security Services July 2012 - March 2013
PLS Logistics Services January 2012 - July 2012
Georgia Southern University May 2008 - July 2011
Georgia Southern University January 2007 - July 2011
VNS Corporation May 2007 - August 2007
VNS Corporation December 2005 - July 2006
Skills
Logistics Consulting, Sales, Sales Management, Salesforce.com, CRM, SPSS, Market Research, Microsoft Office, Sales Support, Mac OS X, Video Editing, Multimedia, Advertising, Social Media, Social Media Marketing, Professional Services..., Professional Networking, Youth Mentoring, Event Management, Event Planning, Research, Promotions, Organizational Project..., Retail, Customer Service, Management, Microsoft Excel, PowerPoint, Leadership, Public Speaking, Microsoft Word, Outlook, Facebook, Social Networking, Troubleshooting, Access, Public Relations, Inventory Management, Customer Satisfaction, Teamwork, Data Analysis, Critical Thinking
Education
Georgia Southern University - College of Business Administration 2006 — 2011
BBA, Marketing
United States Postal Service August 2012 - Present
TJ Maxx April 2011 - Present
ARMC March 2008 - May 2012
Stonehenge Youth Association 2011 - 2012
Stonehenge Youth Association/SYA 2011 - 2012
Good Shephard Baptist Church Youth Musical Conference 2008 - 2011
United States Postal Service February 1999 - March 2001
ADT Security Services August 1994 - June 1998
Nationsbank May 1990 - August 1994
Skills
Management, Customer Service, Data Entry, Outlook, Microsoft Office, Public Speaking, Administrative..., Fundraising, Policy, Event Planning, Microsoft Excel, Training, Cpr Certified, Supervisory Skills, Microsoft Word, Teamwork, PowerPoint, Leadership, Nonprofits, Social Media, Coaching, Inventory Management, Team Building, Security, Access, Team Leadership, Community Outreach, Government, Leadership Development
Education
General Missionary Baptist Convention of Georgia 2006 — 2011
Certificate/Pins, Ministry of Ushers
Georgia Public Safety Training Facility 1988 — 1989
Certificate, Correctional Officer
Georgia College and State University 1984 — 1988
Early Childhood Education
The University of Georgia 1983 — 1984
Certificate, Upward Bound
Madison County High School 1981 — 1984
Diploma, College Prep, Physical Education-Sports
Staples Business Advantage Customer Service RepresentativeConcentrix CorporationDecember 2009 - April 2012
Sutherland Global Services September 2006 - May 2008
ADT Security Services August 2005 - September 2006
Skills
Call Center
Education
Genesee Community College 1986 — 1988
AAS, Business Administration
Medina Sr High School
ADT Security Services 2015 - Present
ADT Security Services October 2012 - December 2014
Skills
Human Resources, Outlook, Training, Management, Employee Relations, Onboarding, Leadership, Process Improvement, Applicant Tracking..., Customer Service, Talent Management, HRIS, Vendor Management, Taleo, Employee Training, Team Building, Recruiting
Education
Florida International University
Bachelor's degree, Hospitality Administration/Management
ADT Security Services January 2009 - May 2012
ADT Security Services January 2009 - June 2011
Sonshine Christian Academy August 2003 - May 2008
Gospel World Inc January 2000 - April 2003
Skills
Public Speaking, Leadership, Customer Service, Microsoft Excel, Social Media, Media Planning, Serving, Sales, Coordination, Team Building, Event Planning, PowerPoint, Networking, Software Documentation, Sales Operations, Training, Social Networking, Data Entry, Coaching, Outlook, Troubleshooting, Leadership Development, Teaching, Team Leadership, Microsoft Office, Administrative..., Volunteer Management, Event Management, Marketing, Management
Education
Florida Community College at Jacksonville 2004 — 2013
Religion/Religious Studies
First Coast High School 1999 — 2003
Diploma
First Coast High School Florida Community College of Jacksonville
Religion/Religious Studies
ADT Security Services Lead TeacherTiny ShoesMarch 2004 - August 2005
K & K Food Mart March 2004 - August 2005
Skills
Time Management
Education
Saint John Fisher College 2009 — 2011
Master, Literacy
SUNY Geneseo 2006 — 2008
Bachelor, Childhood Education (Grades 1-6)
Genesee Community College 2003 — 2006
Associate, Teacher Training/Liberal Arts
LISI November 2011 - Present
Bennett Financial Group January 2011 - November 2011
Linda Nelson March 1998 - August 2011
Little Company of Mary Hospital May 2010 - June 2010
Eastside Christian Church March 2000 - October 2008
ADT Security Services October 1999 - February 2000
Precision Events February 1998 - October 1999
Skills
Customer Service
Education
Fullerton College
AA, Liberal Arts
Home and Away June 2015 - Present
Tyco Integrated Security January 2012 - November 2014
ADT Security Services December 2008 - December 2011
ADT Security Services September 2004 - December 2008
Tyco Safety Products October 2001 - September 2004
Tyco Saftey Products 2002 - 2004
Sensormatic Electronics Corporation 1999 - 2001
Sensormatic 1993 - 2001
Security Tag Systems February 1990 - 1993
Goldome Savings Bank (Florida) September 1978 - December 1989
Skills
Internal Controls, Cash Management, Controllership, Financial Management, Financial Planning, Corporate Finance, Cross-functional Team..., Strategic Financial..., Managerial Finance, Clutter Control, Financial Reporting, Forecasting, Accounting, Auditing, Acquisition Integration, Controllership Functions, Mergers & Acquisitions, Process Improvement, Leadership, Variance Analysis, Income Statement, US GAAP, Financial Analysis, Budgets, Change Management, Risk Management, Business Process..., Operations Management, Sarbanes-Oxley Act, Hyperion Enterprise, Essbase, Due Diligence, Security, Consolidation, Risk Assessment, Financial Audits, Revenue Recognition, Financial Accounting, Finance, SEC filings, Alarm Systems, Executive Management, GAAP, Sarbanes-Oxley, Internal Audit, Cash Flow, Cost Accounting, Accounts Receivable, General Ledger, Accounts Payable
Education
Florida State University - College of Business 1973 — 1975
BS, Accounting
Florida State University - College of Business 1973 — 1975
BS, Accounting
ADT Security Services August 2010 - Present
Koan Holloway, Inc June 2005 - February 2012
Blue Cross Blue Shield of Florida February 2006 - January 2007
Fonterra Co-operative Group Ltd June 2002 - August 2005
Learning Media Limited March 2001 - March 2002
Zivo Ltd June 2000 - December 2000
Wang New Zealand (now Gen-I, Ltd) June 1998 - June 2000
Martin Information Services August 1996 - March 1998
Reuben H. Donnelley Co September 1995 - June 1996
Tallahassee FreeNet February 1994 - September 1995
Education
FSU Dept. of Educational Research 1990 — 1994
MS, Instructional Systems Design (ISD), Multimedia Design
Florida State University
BA, English; Film Studies
Crawford Supply Co., Inc. May 2012 - Present
R.S. Hughes September 2011 - April 2012
ADT Security Services November 2008 - November 2010
Balfour and Taylor Companies June 2007 - September 2008
Balfour Co. & Taylor Publishing Co. June 2007 - August 2008
Taylor Publishing in the KC January 2008 - June 2008
Sears May 2004 - May 2007
Balfour and Taylor Publishing January 1998 - May 2007
Sears Authorized Dealer Store 2004 - 2007
Diamond Jewelers May 2006 - August 2006
Skills
Leadership, Customer Service, Sales, Team Building
Education
Fort Hays State University 2003 — 2007
Organizational Leadership, Leadership & Communications
Fort Hays State University
Bachelor, Organizational Leadership
Walt Disney World College Program 2003 — 2003
Internship
Hays High School 1998 — 2002
hibu April 2014 - Present
ADT Security Services May 2011 - April 2014
Space Walk of Cape Coral March 2010 - May 2011
The Home Depot June 2006 - March 2010
Target March 2004 - June 2006
CompUSA March 2000 - March 2004
Skills
Retail, Merchandising, Inventory Management, Inventory Control, Loss Prevention, Profit, Store Management, Income Statement, Customer Service, Forecasting, Team Building, CPFR, Visual Merchandising, Sales, Customer Satisfaction, Cross-functional Team..., Operations Management, Leadership, Succession Planning, Strategic Planning, Sales Process, Management, Selling, Sales Management, B2B, Budgets, Customer Retention, Sales Operations, Training, Marketing, P&L
Education
Florida State University - College of Business 2005 — 2007
MBA, Business
University of Phoenix 2002 — 2005
BS/M, Business Management
Tyco Integrated Security September 1999 - Present
ADT Security Services September 1999 - February 2000
US Navy June 1992 - June 1996
Skills
Motivation, Autism Spectrum..., English grammar, Motivational..., Team Management, Human Resources, Microsoft Excel, Accounting, PowerPoint, Microsoft Office, Microsoft Word, Notary Public, Burglar Alarm, Fire Alarm, CCTV, EAS, Access Control
Education
Florida Community College at Jacksonville
Accounting
Indiana Business College
Accounting
FinWell Group LLC November 2013 - June 2014
Pilgrim Mat Services October 2010 - December 2012
ADT Security Services May 2010 - October 2010
Stovall Irrigation May 2007 - January 2010
Turf Care Product 2000 - 2007
Skills
Sales Management, Customer Service, New Business Development, Account Management, Sales, Sales Operations, Management, Forecasting, Direct Sales, Sales Process, Competitive Analysis, Customer Retention, Salesforce.com, Team Building, Budgets, Negotiation, CRM, Business Planning, Sales Presentations, Product Development, Purchasing, Business Strategy, B2B, Product Marketing, Marketing Strategy, Cold Calling, Pricing, Strategic Planning, Selling, Key Account Management, Contract Negotiation, Customer Satisfaction, Inventory Management, Marketing, Business Development, Market Analysis, Lead Generation, Product Launch, International Sales, Income Statement, Operations Management, Outside Sales, Cross-functional Team..., Retail, Product Management, Channel Partners, Leadership, Market Research, National Accounts, Strategic Partnerships
Education
Georgia State University 1970 — 1974
bba, marketing
FreshMinistries September 2012 - Present
FreshMinistries January 2014 - March 2014
FreshMinistries, Inc. November 2012 - January 2014
Fresh Ministries, Inc October 2011 - November 2012
department of children and families November 2010 - October 2011
ADT Security Services June 2005 - November 2010
Skills
Community Outreach, Public Speaking, Non-profits, Social Services, Research, Fundraising, Event Planning, Teaching, Customer Service, Microsoft Office, Training, Nonprofits, Data Analysis, Team Building, Policy, Sales
Education
Southern New Hampshire University 2013 — 2015
Master's degree, Management
University of Phoenix 2010 — 2012
Bachelor's of Science, Management
Florida Technical College 2007 — 2009
Associate of Science (A.S.), Business Management Technologies
Century 21 Dorar Realty January 2015 - Present
ADT Authorize Dealer March 2013 - Present
ADT Security Services January 2006 - October 2011
Skills
CCTV, Alarm Systems, Surveillance, Fire Alarm, Security Consulting, Security, Fire Protection, Intrusion Detection, Burglar Alarm, Security Training, Real Estate, Residential Homes, Direct Sales, Selling, Sales Presentations, Cold Calling, Networking, Selling Skills, Building Relationships, Deal Closure, Integrity, Lead Generation, Telemarketing, Customer Satisfaction, Customer Service, Sales
Education
Florida International University 2014 — 2016
Bachelor's Degree, Health Services Administration
Miami Dade College 2012 — 2014
Associate of Arts (A.A.)
Catalent Pharma Solutions November 2014 - Present
Catalent Pharma Solutions March 2014 - November 2014
Catalent Pharma Solutions September 2012 - November 2014
L'Oréal January 2012 - July 2012
ZocDoc August 2011 - December 2011
ADT Security Services May 2009 - August 2011
The Mergis Group October 2008 - May 2009
Staffing Now for the Accounting Now Division April 2008 - October 2008
Randstad October 2006 - March 2008
Skills
Sourcing, College Recruiting, Interview Coaching, Hiring Practices, Conducting Interviews, Job Search Strategies, Salary Negotiation, Offer Letters, Job Posting, Recruitment/Retention, Job Fairs, Resume Mining, Resume Writing, Applicant Tracking..., Taleo, Linked-In Recruiter, University Relations, Global Talent..., University Recruitment, Talent Acquisition, Succession Planning, Strategic Hiring, Corporate Recruiting, Talent Pipelining, PeopleSoft, Benefits Negotiation, Job Coaching, Resume, Job Scanning, Recruiting, Contract Recruitment, Staffing Services, Human Resources, Employee Relations, Interviews, Temporary Staffing, Hiring, Temporary Placement, Onboarding, Talent Management, Cold Calling, Building Relationships, Sales Operations, Management, Screening Resumes, Technical Recruiting, Employer Branding, Permanent Placement, Screening, Executive Search
Education
Florida State University 2002 — 2006
BA, English
Contec Holdings October 2014 - Present
IEC Electronics Corp. January 2014 - October 2014
Ultralife Corporation April 2012 - January 2014
Granite Services July 2010 - March 2012
Sens-O-Lock Distribution November 2009 - June 2010
Mirrorshow Management August 2006 - August 2009
Mpower Communications March 2005 - August 2006
ADT Security Services May 2003 - March 2005
Skills
Customer Service, Troubleshooting, Trade Shows, Microsoft Office, Leadership, Project Planning, Process Improvement, Account Management, Project Management, Management, Strategic Planning, Contract Negotiation, Team Leadership, Microsoft Excel, Team Building, Salesforce.com, CRM, Marketing, Budgets, Sales, Program Management
Education
Genesee Community College
Associate's, Science
Rochester Institute of Technology
Biology/Pre-med major
Jacksonville Transportation Authority July 2013 - Present
Universal Understanding Inc April 2012 - July 2013
ADT Security Services July 2009 - April 2012
Journeys April 2008 - April 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Filing, Inventory Control, Closings, Deposits, Accounting
Education
Florida Community College at Jacksonville 2007 — 2015
Florida Power & Light July 2014 - Present
Florida Power & Light July 2012 - July 2014
Florida Power & Light January 2012 - July 2012
ADT Security Services May 2011 - September 2011
Skills
Smart Metering, Smart Grid, Power Distribution, Project Management, Six Sigma, Process Improvement, GSM, CDMA, OFDM, Spectral Analysis, Testing, MS Project, Visio, Wireless, Matlab, Troubleshooting, Electrical Engineering, PMO, Systems Engineering, Energy, Power Systems, Engineering Management, Project Engineering
Education
Florida International University 2011 — 2012
Master of Science, Engineering Management
The University of Texas at San Antonio 2007 — 2009
Bachelor of Science, Electrical Engineer
J.B.A. Chevrolet March 2012 - Present
Chesapeake Systems February 2011 - October 2011
K.C. Company, Inc. - Pella Windows and Doors April 2010 - February 2011
ADT Security Services June 2009 - March 2010
Health Markets Family of Insurance Companies November 2008 - May 2009
Renewal by Andersen March 2003 - October 2008
Mount Saint Joseph High School August 1998 - June 2001
Tekgraf August 1996 - August 1998
Oncor, Inc. August 1989 - July 1996
Skills
Final Cut Pro, Color Management, Fonts, Research, Sales Management, Business Development, New Business Development, Salesforce.com, Retail, Mac OS X, Outlook
Education
Franklin & Marshall College 1983 — 1987
Biology
Cancer Treatment Centers of America April 2015 - Present
PwC June 2014 - April 2015
PwC November 2013 - June 2014
BGT Partners June 2012 - November 2013
BGT Partners November 2010 - June 2012
ADT Security Services May 2010 - October 2010
Herbalife June 2009 - August 2009
Cotton & Company May 2007 - August 2007
Skills
Social Media, Social Media Marketing, Facebook, Competitive Analysis, Advertising, Digital Marketing, Content Marketing, Content Strategy, Web Analytics, Lead Generation, Landing Page..., Blogging, SEO, Marketing, Analytics, Public Relations
Education
University of Florida - Warrington College Of Business 2008 — 2010
Bachelor of Science in Business Administration, Marketing
Florida State University 2006 — 2008
American Sugar Refining, Inc. January 2015 - Present
ADT Security Services December 2011 - December 2014
Clerk & Comptroller, Palm Beach County 2006 - 2011
Philips Electronics 2004 - 2006
Arinso People Services 2003 - 2004
Softlink 1999 - 2003
Technology Solutions Company 1997 - 1999
Cap Gemini Sogeti 1995 - 1997
Andersen Consulting 1993 - 1995
Skills
PMP, PeopleSoft, Professional Scrum..., PeopleTools, Business Process, Budgets, Software Project..., Business Process..., Databases, Integration, Scrum, Cross-functional Team..., HRIS, Program Management, Change Management, Certified Project..., Business Analysis, Vendor Management, MS Project, Visio, Management, Project Management, Microsoft Project
Education
Georgia State University
MBA, Decision Sciences
University of Florida
BSBA, Management - Decision Information Systems
E.A. Renfroe & Company, Inc. February 2015 - Present
Sierra Valuation Services, LLC November 2012 - February 2015
Worley Catastrophe Response, LLC April 2014 - December 2014
Port Hueneme Chamber of Commerce March 2012 - November 2012
Gull Wings Children's Museum January 2012 - March 2012
Sierra View Contractors, Inc. October 2001 - December 2011
Sacramento County June 2008 - May 2010
ADT Security Services December 2000 - October 2001
Mpower Communications Corp July 1999 - August 2000
Sacramento County March 1990 - August 1998
Skills
Strategic Planning, Accounts Receivable, Accounts Payable, Public Speaking, Mentoring, Budgeting, Small Business, Customer Service, Entrepreneur, New Business Development, Process Improvement, Administration, Social Networking, Management Consulting, Business Planning, Forecasting, Business Management, Program Management, Strategy, Management, Budgets, Sales, Leadership, Entrepreneurship, Coaching, Training, Marketing Strategy, Accounting, Change Management, System Administration, Recruiting, Business Development, Marketing, Team Building, Executive Management, Contract Negotiation, Time Management, Project Management, Analysis, Human Resources, Start-ups, Fundraising, Nonprofits, Microsoft Office, Business Strategy, Negotiation, Public Relations, Team Leadership, Online Marketing, Sales Management
Education
University of Phoenix 2008 — 2010
Master's, Business Administration
Golden Gate University 1990 — 1992
Bachelor of Business Administration, Management
EHD Technologies October 2014 - Present
EHD Technologies March 2013 - October 2014
Aerotek August 2012 - March 2013
Aerotek April 2007 - August 2012
Midwest Technology Connection December 2006 - March 2007
ADT Security Services September 2004 - December 2006
JRH Biosciences August 2001 - February 2003
Kansas Technology Enterprise Corp January 2001 - August 2001
Morningstar Communications Company May 1999 - December 1999
Skills
Technical Recruiting, Talent Acquisition, Recruiting, Human Resources, CRM, Temporary Placement, Project Management, Temporary Staffing, Sales, Quality Assurance, Manufacturing, Marketing, Engineering, Hiring, Operations Management, Internet Recruiting, Mechanical Engineering, Lean Manufacturing, Staffing Services, Applicant Tracking..., Training, IT Recruitment, Contract Recruitment, Sourcing, Microsoft Office, Marketing Strategy, Consulting, Enterprise Software, Interviews, Technical Writing, Performance Management, Benefits Negotiation, Market Research, Structural Engineering, Electrical Engineering, Customer Service, Employee Training, Time Management, Process Engineering, Leadership, Legal Writing, Business Networking, Account Management, Screening Resumes, Career Counseling, Strategic Planning, Employee Relations, Networking, Executive Search, Payroll
Education
The University of Kansas 1998 — 2001
MS, Journalism; public relations emphasis
Oklahoma State University 1994 — 1996
MS, Microbiology, Cell and Molecular Biology
Friends University 1990 — 1994
BS, Biology
Buddha Bunz July 2007 - Present
ADT Security Services 2003 - 2007
Skills
Retail, Customer Service, Social Media, Merchandising, Microsoft Office, Sales, Marketing Strategy, Sales Management, Marketing, Team Building, Strategic Planning, Social Media Marketing, Coaching, Microsoft Excel, Advertising, Public Speaking, Inventory Management, Graphic Design
Education
Florida State University
Vista College March 2014 - Present
CM Consultant Services, LLC March 2012 - Present
CBT COLLEGE June 2013 - March 2014
ITT Technical Institute February 2008 - October 2010
CREDIT REPAIR PROFESSIONAL SERVICES/SOLUTIONS April 2004 - February 2008
ADT Security Services October 2002 - April 2006
Yacht Interior Furnishings (DCOTA)/Designers Cad Services March 1998 - May 2002
New River Fixture and Cabinet August 1996 - March 1998
Builder Square November 1994 - August 1996
The Home Depot September 1992 - November 1994
Skills
Public Speaking, Customer Service, Sales, Time Management, Leadership, Training, Microsoft Excel, Strategic Planning, Microsoft Word, Process Improvement, Interviews, Program Management, PowerPoint, Coaching, Management, Business Development, Budgets, Marketing, Microsoft Office, Leadership Development, Team Building, Project Management, Sales Management, Teamwork, Social Networking, Event Planning, New Business Development, Team Management, Staff Development, Negotiation, Networking, Recruiting, Retail, Public Relations, Account Management, Social Media, Employee Training, Human Resources, Performance Management, Policy, Employee Relations, Outlook, Organizational...
Education
Florida State University 1989 — 1991
Bachelor of Science, Interior Design
Florida International University
Bachelor of Science, Information Technology
ADT Security Services June 2011 - Present
Keller Williams Advantage III October 2009 - June 2011
RE/MAX 200 REALTY January 2000 - November 2009
CU Mortgage Center March 1997 - May 2009
Member's First Realty March 1999 - March 2009
Skills
Real Estate, First Time Home Buyers, Foreclosures, Relocation, Mortgage Lending, Short Sales, Referrals, FHA, Investors, Customer Service, Small Business, Investment Properties, REO, Residential Homes, Loans, Sales, Refinance, Finance, Commercial Real Estate, Insurance, Property, Negotiation, Selling, Security, Salesforce.com, Sales Presentations, Sales Management, Sales Process, Sales Operations, B2B, B2C, B2B Marketing, B2C marketing, Home Automation, CCTV, IP CCTV, Mortgage Banking, Real Estate Transactions, Sellers, Single Family Homes, New Home Sales, Condos, Property Management, Brokerage, Luxury, Buyer Representation, Listings, Banking, Rentals, Investments
Education
Florida State University 1993 — 1997
Bachelor’s Degree, Finance and Real Estate
Florida State University - College of Business 1993 — 1997
Bachelor’s Degree, Economics
PGi June 2014 - Present
East Atlanta Charter School 2011 - 2015
East Atlanta Charter School 2011 - 2015
Butterfly Effects May 2011 - June 2014
Applied Behavioral Consulting, LLC 2012 - 2014
Applied Behavioral Consulting, LLC 2012 - 2014
"Just" People October 2010 - January 2012
ADT Security Services February 2010 - December 2010
Clearwire September 2009 - March 2010
Pure Water Technology October 2008 - August 2009
Skills
Account Management, Customer Service, Direct Sales, Sales, New Business Development, Data Analysis, Public Speaking, Cold Calling, B2B, Team Leadership, Social Skills, Training
Education
Florida Institute of Technology 2011 — 2012
BCaBA, Behavior Analysis
Rider University 2000 — 2004
Bachelor of Arts, Economics
Old Bridge HS 1996 — 2000
Coca-Cola Refreshments July 2013 - Present
Coca-Cola Refreshments March 2007 - July 2013
The Coca-Cola Company April 2004 - March 2007
The Coca-Cola Company August 1998 - April 2004
ADT Security Services 1994 - 1998
Skills
Process Improvement, Customer Service, Change Management, Data Analysis, Cross-functional Team..., Leadership, Customer Satisfaction, Management, Budgets, Forecasting, Account Management, Project Planning, Marketing, Sales Operations, Sales, Business Intelligence, Teamwork, CRM, Competitive Analysis, Pricing
Education
Georgia State University - J. Mack Robinson College of Business 1995 — 1997
Master's, Marketing
Georgia Institute of Technology - Georgia Tech College of Management 1990 — 1994
B.S., Mgt., Marketing
Security 101, New Jersey/New York March 2014 - Present
Service Works, Inc. January 2003 - March 2014
ADT Security Services July 1999 - January 2003
Gusmer Corporation, a division of the Gusmer Machinery Group, Inc. 1990 - 1999
Skills
Internal Controls, Accounting, Financial Reporting, Budgeting, Office Management, Human Resources, Key Performance...
Education
Georgian Court University 1992 — 1997
B.Sc., Accounting
Ocean County College 1986 — 1988
A.A., Liberal Arts
ADT Security Services May 2011 - Present
MSC Group, Inc. April 2009 - May 2011
Select Portfolio Servicing March 2007 - April 2009
Convergys Corporation September 1999 - February 2007
Hyperion Communications/TelCove February 1999 - August 1999
CDI Information Services April 1998 - December 1998
Barnett Technologies/Nationsbank February 1994 - April 1998
Skills
Call Center, VoIP, ACD, Software Installation, Avaya, Switches, Telecommunications, Telephony, Integration, Visio, IVR, Troubleshooting, Voice Mail, Microsoft Exchange, Active Directory, Customer Service, System Administration, SIP, Call Centers, Disaster Recovery, Hardware, Networking, Project Management, Software Documentation, Vendor Management, Wireless
Education
University of North Florida 1989 — 1993
Florida Community College at Jacksonville 1990 — 1992
Associate of Arts
Wilson Electric Services Corp. December 2011 - May 2013
Bank of America March 2010 - November 2011
Primerica Financial Services March 2009 - December 2010
ADT Security Services April 2008 - February 2009
Cintas 2006 - 2008
Le-Nature's, Inc. January 2004 - January 2006
Tornado Energy Drink 2002 - 2004
Skills
Cold Calling, B2B, Selling, Security, Sales, Team Building, Management, Business Development, Solution Selling, Budgets, Account Management, Telecommunications, Direct Sales, Sales Management
Education
Glendale Community College 1999 — 2001
Business
Cactus
ADT Security Services February 2009 - June 2014
Convergys July 2000 - December 2008
Skills
Quality Assurance, SharePoint, Project Planning, Program Management, Technical Writing, Customer Service, Leadership, Call Centers, Microsoft Office, Typing, 10 Key, Data Entry, Time Management, Organization, Medical Terminology, Medical Education, Work Well Independently, Works Well in Groups, Project Management, Administrative..., Customer Satisfaction, Process Improvement, Critical Thinking, Document Management, Continuous Improvement, NICE Perform (NIM, DA,...
Education
Fortis College 2014 — 2015
Diploma, Medical Assistant, 3.94 GPA
Florida State College at Jacksonville
Associate's Degree, Business
Joerns RecoverCare February 2015 - August 2015
Wells Fargo July 2014 - February 2015
Bank of America February 2014 - July 2014
SABMiller 2012 - February 2014
ADT Security Services 2010 - 2011
NASA - National Aeronautics and Space Administration 2008 - 2010
Coastal Constructors 2006 - 2007
Concrete Precast Systems 2006 - 2007
Owner - Accounting Help and Tax January 2005 - December 2006
Skills
Program Management, Analysis, Management, Budgets, Accounting, Payroll, Process Improvement, Leadership, Auditing, Project Management, Strategic Planning, Data Analysis, Managerial Finance, Human Resources, Forecasting, QuickBooks, Internal Controls, Account Reconciliation, Microsoft Excel, Finance, Research, Financial Modeling, Strategy, Financial Analysis, Sarbanes-Oxley Act, Mergers & Acquisitions, Financial Reporting, SAP, Internal Audit, Corporate Finance, Business Strategy, Risk Management, Budgeting
Education
Florida International University 2012 — 2013
Master's International Business, International Business
Troy University 2004 — 2005
Bachelor Level, Accounting/ Finance/ Statistics
Troy University 2004 — 2005
Bachelor's degree, Accounting/Finance & Economics
Florida State University 2003 — 2005
Bachelor, Education
ADT Security Services February 2015 - Present
Fifth Third Bank March 2013 - January 2015
Best Bank March 2006 - October 2008
First National Bank of Omaha July 1999 - November 2001
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
Georgia State University 2008 — 2012
Spanish, Spanish Language and Literature
SumTotal Systems, LLC May 2015 - Present
Learning Tree International December 2012 - May 2015
Circle Solutions, Inc. April 2010 - December 2012
ADT Security Services July 2009 - April 2010
Geneva College 2008 - 2009
Skills
Market Research, Editing, Project Planning, Marketing, Adobe Acrobat, Qualitative Research, Microsoft Office, Social Media Marketing, Product Marketing, Marketing Communications, Marketing Strategy, Brochures, Research, Time Management, Social Media, Proposal Writing, Event Management, Microsoft Excel, Management, Training, Project Management, Leadership
Education
Geneva College 2006 — 2009
Baccalaureate of Science, Business Marketing
ADT June 2014 - Present
ADT Security Services June 2009 - June 2014
ADT Security Services August 2006 - July 2009
ADT Security Services June 2000 - August 2006
Skills
Sales Management, Sales Presentations, Selling, Coaching, Salesforce.com, Sales, Training, Recruiting, Management, Customer Service, Sales Process, Cold Calling, Direct Sales, Team Building, Account Management, Lead Generation, Employee Training, Interviews, Business Development, Customer Retention, Leadership, Customer Satisfaction, Time Management, Budgets, Team Leadership, B2B, Solution Selling, Call Centers, Sales Operations, Customer Experience, New Business Development, Operations Management, Loss Prevention, Performance Management, CCTV, Human Resources, Alarm Systems
Education
University of Florida 2006 — 2008
B.S., Business Administration
Florida Community College at Jacksonville 2001 — 2006
A.A., Business
Bank of America February 2010 - Present
Bank of America February 2008 - February 2010
Bank of America July 2006 - February 2008
Bank of America May 2003 - June 2006
ADT Security Services December 1999 - April 2003
AT&T Universal Card Services March 1990 - September 1999
Citibank 1998 - 1999
Manufacturers Hanover Trust February 1989 - March 1990
The Chase Manhattan Bank September 1983 - October 1988
Skills
Risk Management, Forecasting, Underwriting, Customer Service, Contract Negotiations, Project Portfolio..., Collections Management, Business Operations..., Compliance, Compliance Management, Operational Risk..., Compliance Audits, Issues Management, Regulatory Liaison, Regulatory Reporting
Education
Hofstra University 1981 — 1983
BBA, International Business
Franklin & Marshall College 1978 — 1981
business
Time Warner Cable Business Class November 2014 - Present
Time Warner Cable Business Class February 2014 - November 2014
Time Warner Cable Business Class September 2013 - February 2014
Time Warner Cable Business Class September 2011 - September 2013
ADT Security Services February 2010 - July 2011
Dominion Enterprises June 2006 - April 2009
homes.com March 1999 - March 2000
Mr. Tees Imprinted Sportswear February 1998 - February 1999
Republican Party of Florida June 1994 - November 1997
Skills
Cold Calling, Contract Negotiation, Territory, Advertising Sales, Management, Salesforce.com, Direct Sales, Forecasting, Solution Selling, Metro Ethernet, Telecommunications, Sales, Fiber Optics, Account Management, Sales Operations, Apparel, Customer Service, Consulting, Internet, Key Account Development, Negotiation, Networking, Promotions, Sports, Call Centers, Co-location, Sales Management, Sales Presentations, Sales Process, Leadership, New Business Development, Customer Satisfaction
Education
Florida State University 1991 — 1998
Business Administration and Management, General
Tallahassee Community College 1991 — 1993
Vida Smart Security June 2015 - Present
ADT December 2013 - June 2015
ADT Security Services January 2012 - December 2013
ADT September 2009 - January 2012
ADT August 2005 - September 2009
ADT Security Services December 2003 - August 2005
Skills
Strategic Leadership, Business Development, Restorative, Salesforce.com, Market Development, Tactical Planning, Security, Selling, CRM software, Customer Experience, Acquisition Analysis, Sales Operations, Six Sigma, Project Implementation, Financial Analysis, Team Motivator, Competitive Strategy, Customer Focus, Social Media Marketing, Social Media Strategist, Cross-functional Team..., Sales Management, Sales, Lead Generation, Lead Management, Customer Oriented, CRM, CCTV, Business Strategy, Marketing Strategy, Strategic Planning, Leadership, Loss Prevention, Access Control, Customer Satisfaction, Alarm Systems, Video over IP, Contract Negotiation, IP Cameras, Direct Sales, Video Analytics, Operations Management, Sales Process, Fire Alarm, Biometrics, Program Management, Executive Management, Recruiting, Cold Calling, Customer Retention
Education
Florida International University 2010 — 2012
Master in Business Administration (MBA), Executive Program
Università di Bologna 2011 — 2011
Graduate Certificate in Global Innovation & Business Models, Consortium of Global Innovation and Business Models
Florida International University
Bachelor of Business Administration (BBA), Finance & Business Administration
Lending Hand Mortgage Corp. June 2012 - Present
United Wholesale Mortgage July 2012 - July 2013
EverBank March 2010 - July 2012
EverBank March 2009 - March 2010
ADT Security Services February 2008 - March 2009
Sun Rentals Inc. January 2006 - January 2008
United States Navy January 2004 - December 2005
Skills
Mortgage, FHA, Loans, Credit, Purchase, Mortgage Lending, Investment Properties, Sales, Management, Loan Origination, Refinance, Mortgage Banking, Banking, Residential Mortgages, Loss Mitigation, Finance, Underwriting, Analysis, Commercial Lending, CRM, FHA financing, Credit Risk, Credit Analysis
Education
Florida State University
ADT Home Security Alarm System December 2012 - Present
ADT Security Services April 2009 - Present
El Faro Restaurant January 2008 - April 2009
InComm September 2007 - January 2008
Skills
Customer Service, Typing, Customer Satisfaction, Spanish, Troubleshooting, Customer Retention, Technical Support
Education
Florida Community College at Jacksonville 2011 — 2011
High School Deploma, Business Administration and Management, General
Orange Park High 2002 — 2006
High School Deploma, General Studies
ADT Security Services December 2008 - Present
ACN Jewelry Television November 2003 - November 2008
Skills
Customer Service, Customer Satisfaction, Troubleshooting, Loss Prevention, Customer Relations, Problem Solving, Inventory Management, Supervisory Skills, Outlook, Microsoft Office, Team Building, Retail, Word, Scheduling, Excel, Telephone Skills, Mentoring, Call Center
Education
Gemological Institute of America 2005 — 2006
AJP, Jewelry Essentials, Colored Stone Essentials, Diamond Essentials
Gemological Institute of America
VOZIQ October 2013 - Present
ADT Security Services June 2012 - Present
NICE Systems October 2007 - June 2012
Convergys June 1997 - September 2007
Skills
Business Intelligence, Integration, Strategy, Analytics, SaaS, Management Consulting, Enterprise Software, Leadership, Change Management, CRM, IVR, Call Centers, Analysis, Pre-sales, Team Building, Consulting, Technology Needs..., Cloud Computing, Vendor Management, Professional Services, Training, Business Analysis, Entrepreneurship, Six Sigma, Big Data, Product Management, IT Strategy, Outsourcing, Software Project..., Enterprise Architecture, Business Process..., Business Development, Social Media, Web Analytics, Software Development, Customer Experience..., Business Process, Solution Architecture, Program Management, SDLC, Start-ups, Strategic Partnerships, Management, Predictive Analytics, Customer Loyalty, E-commerce, Text Analytics, Speech Analytics
Education
George Mason University 1999 — 2006
Ph.D., Information Technology
George Mason University 1995 — 1997
MS, Computer Science
Jawaharlal Nehru Technological University 1991 — 1995
BS, Computer Science
Interlogix May 2013 - Present
KLM Marketing June 2002 - April 2013
ADT Security Services 2000 - 2002
Skills
Video over IP, Sales Management, Access Control, Sales, Surveillance, Alarm Systems, Security, Contract Negotiation, CCTV, IP CCTV, New Business Development, Sales Operations, Video Analytics, Product Management, Solution Selling, Biometrics, IP Cameras, Business Development, Account Management, Strategic Planning, Integration, Integrated Security..., Burglar Alarm, DVR, Low Voltage, Fire Alarm, Intrusion Detection, Direct Sales, Fiber Optics, RFID+, Cabling
Education
Frostburg State University 1991 — 1996
BS, Urban Planning
MEDNAX October 2007 - Present
ADT Security Services August 2006 - September 2007
ACA Talent May 2003 - August 2006
Everglades Direct - GNeil May 2002 - May 2003
Personnel One July 1992 - April 2002
Skills
Applicant Tracking..., Onboarding, Talent Acquisition, Recruiting, Temporary Placement, Internet Recruiting, Sourcing, Human Resources, Talent Management, College Recruiting, Hiring, Training, Interviews, HRIS
Education
Florida State University 1988 — 1992
ADT Security Services 1998 - Present
Skills
Security Management, Fire Alarm, IP Cameras, Surveillance, Alarm Systems, Intrusion Detection, Access Control, Biometrics, CCTV, Corporate Security, Physical Security, Security Operations, Security, Video Analytics, Video over IP, Security
Education
University of North Florida - College of Business Administration 1994 — 1998
BA, Transportation Logistics
Florida Community College at Jacksonville 1990 — 1994
AA, Business Management
Unum September 2015 - Present
Unum November 2014 - August 2015
ADT Security Services May 2012 - November 2014
Dawson County Mentoring Program (DCMP) May 2009 - August 2009
Folks Southern Kitchen January 2007 - January 2009
Skills
Marketing, Customer Service, Microsoft Office, PowerPoint, Facebook, Social Media, Microsoft Word, Microsoft Excel, Leadership, Social Media Marketing, HTML, Event Planning, Public Relations, Access, SPIN Selling, SAP, Photoshop, Marketing Communications, Research, Time Management, Training, Social Skills, Event Management, Digital Media, CRM, Meeting Planning, Market Research, Blogging, Phone Etiquette
Education
Georgia Southern University - College of Business Administration
Bachelor's Degree, Bachelor Business Administration of Marketing, Minor in Sales, Minor in Management
BKD Technologies February 2015 - Present
Noble Casing, Inc. October 2014 - February 2015
SDN Computer Consultants, LLC August 2013 - July 2014
DFC Consultants July 2012 - August 2013
Hickory Foods, LLC November 2009 - July 2012
Brandon Pest Control May 2009 - November 2009
Citizens Relief Coalition October 2008 - July 2009
New Start Credit Services May 2007 - July 2008
ADT Security Services August 2005 - May 2007
Skills
Analysis, SQL, Account Reconciliation, Accounts Payable, Integration, Great Plains Software, Crystal Reports, Accounting, SharePoint, Microsoft SQL Server, Financials, ERP, Payroll, Business Analysis, Microsoft Dynamics, Consulting, Microsoft CRM, Accounts Receivable, Microsoft Excel, SSRS, Microsoft Office
Education
University of North Florida - College of Business Administration 2005 — 2009
Bachelor of Business Administration (BBA), Accounting, 3.0
Florida State University
McKesson Health Solutions June 2012 - Present
McKesson Health Solutions June 2007 - June 2012
ADT Security Services December 1999 - June 2007
Skills
Healthcare Information..., Account Management, Healthcare, Sales, Medical Devices, Managed Care, Strategy, Strategic Planning, Marketing Strategy, Cross-functional Team..., Team Leadership, Process Improvement, Leadership, Hospitals, Product Management, Healthcare Industry, EHR, Product Launch, Start-ups, Salesforce.com, Healthcare Consulting, Sales Operations, Informatics, HL7, Revenue Cycle, Health Information..., HIPAA, EMR, Healthcare Management, Medicaid, Software Implementation, Medicare, Disease Management, Health Insurance, Capital Equipment, Sales Presentations, Executive Management, Selling, Team Building, Direct Sales, Sales Process, Competitive Analysis, Strategic Partnerships, Consulting, Contract Negotiation, Integration, Health Policy, Program Management, RFP, Vendor Management
Education
Georgia State University - J. Mack Robinson College of Business 1993 — 2006
Bachelor of Business Administration (B.B.A.), Management
University of Tennessee-Knoxville 1986 — 1988
Power Home Technologies May 2012 - Present
General Security Service, Inc July 2011 - June 2012
ADT Security Services February 2011 - September 2011
H&R Block May 1984 - June 1999
Education
Gardner-Webb University 1969 — 1973
BS, Bus ADm
Total Sports Publications March 2015 - Present
ADT Security Services June 2010 - November 2014
Tampa Bay Lightning June 2006 - April 2010
Lakewood BlueClaws Baseball 2005 - 2006
Lakewood BlueClaws January 2005 - September 2005
Lakewood BlueClaws September 2004 - June 2005
Skills
Marketing, Customer Service, Social Media, Cold Calling, Ticket Sales, Contract Negotiation, Account Management, Sales, Public Speaking, Team Building, Negotiation, Social Media Marketing, Sales Management, Event Planning
Education
Florida Southern College 2000 — 2004
BA, Sport Management
A+E Networks May 2014 - Present
A+E Networks January 2012 - April 2014
ADT Security Services October 2009 - December 2011
CIGNA Healthcare January 2008 - October 2009
The Falcone Group May 2006 - December 2007
Skills
Microsoft Excel, Microsoft Access, SAP, Vision, Financial Analysis, Financial Reporting, Financial Modeling, Corporate Budgeting, Analysis, Due Diligence, Forecasting, Strategic Financial..., Variance Analysis, Business Objects, Sharperlight, Six Sigma - Green Belt, Budgets, Business Planning, Management, Financial Planning
Education
Florida International University 2008 — 2009
Masters in the Science of Finance, Finance
The University of Connecticut School of Business 2001 — 2005
Bachelors of Science in Business and Technology, Business & Technology concentration in Finance
Transamerica Financial Advisors, Inc. Transamerica Financial Group Division September 2008 - Present
Island One Resorts September 2007 - April 2009
ADT Security Services April 2006 - June 2007
North American Title March 2001 - April 2006
Education
Florida International University 1997 — 2002
Bachlor's, Finance
Anatolia Cafe and Hookah Lounge September 2009 - Present
ADT Security Services December 2004 - 2005
Education
Georgia State University 2005 — 2011
Bachelors, Finance
Veritec Solutions LLC September 2009 - Present
EverBank September 2008 - February 2010
ADT Security Services July 2006 - July 2008
adt 2002 - 2008
convergys 2002 - 2008
convergys jacksonville 2002 - 2008
Education
Heritage College 2008 — 2010
Occupational Degree in Science, X-ray Medical Technician
Florida State College at Jacksonville 2006 — 2008
Florida State College at Jacksonville 2002 — 2008
DiscoverTec May 2012 - Present
Kelly Services April 2011 - October 2011
Robert Half Technology February 2011 - March 2011
ADT Security Services February 2010 - October 2010
Education
Florida State College at Jacksonville 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications
Neptune Technology Group April 2015 - Present
Neptune Technology Group September 2014 - Present
Neptune Technology Group April 2012 - September 2014
ADT Security Services April 2009 - December 2011
Skills
Building Relationships, Customer Retention, Customer Service, Customer Acquisition, Market Research, Problem Solving, Relationship Marketing, Maintaining Business..., Project Management, Project Coordination, Resource Management
Education
George Brown College 2006 — 2007
Sport and Event Marketing
University of Windsor 2001 — 2005
Bachelors, Sociology
MEDNAX November 2013 - Present
Bayview Asset Management September 2007 - October 2013
ADT Security Services December 2004 - September 2007
Fidelity National Financial April 2002 - December 2004
Skills
Management, Technology, Oracle E-Business Suite, Mergers, Enterprise Architecture, Vendor Management, Integration, Cloud Computing, Cloud Security, SOA, Process Improvement, Business Analysis, Strategic Planning, Disaster Recovery, IT Management, Leadership, Security, SDLC, Business Intelligence, Mergers & Acquisitions, ERP, IT Strategy, Program Management, Data Warehousing, Visio, Data Center, PMP, Enterprise Software, Governance, Business Process, SharePoint, Six Sigma, Virtualization, Databases, Microsoft SQL Server, Requirements Gathering, Change Management, Requirements Analysis, Software Development, Software Project..., Systems Analysis, Information Technology, SaaS, PMO, Business Process..., Solution Architecture, ITIL, CRM, Agile Methodologies, Agile Project Management
Education
Florida State University 1992 — 1996
BS, Management Information Systems
Carnival Corporation December 2013 - Present
ADT Security Services July 2005 - December 2013
Worldspan February 2003 - July 2005
Worldspan January 1997 - February 2003
Eastern Airlines / System One / EDS June 1984 - December 1996
Skills
Program Management, Vendor Management, SDLC, PMP, Business Intelligence, ITIL, Agile Methodologies, ERP, Six Sigma, Scrum, Project Management, Integration, Leadership, Project Planning, Management, Software Documentation, PMO, Team Building, IT Management, Budgets, Business Process..., Security, IT Strategy, Process Improvement, Project Portfolio..., Team Management, Business Analysis, Cross-functional Team..., Business Process, Software Project..., MS Project, Requirements Analysis, Governance, Information Technology, CRM, SharePoint, Visio, Change Management, Enterprise Architecture, Outsourcing, Risk Management, Resource Management
Education
Florida State University 1979 — 1983
ADT Security Services May 2012 - Present
American Express April 2010 - December 2011
Perot Systems August 2006 - April 2009
Burger King Corporation March 2002 - March 2006
Skills
PMP, Program Management, PMO, Project Portfolio..., SDLC, Certified Scrum Master..., Clarity, Data Center Relocation, Project Management, Data Center, Process Improvement, Leadership, Scrum, SharePoint, Vendor Management
Education
Florida State University 1984 — 1986
Bachelor of Science (B.S.), Computer Science and Mathematics
Brink’s January 2015 - Present
Brink’s June 2013 - Present
Brink’s January 2013 - June 2013
ADT Security Services November 2010 - January 2013
ADT/Broadview/Brinks March 2007 - November 2010
Mobile Dealer Accessories May 2005 - April 2007
AT&T 1999 - 2004
Aerial Communications 1999 - 2002
Skills
Sales, Sales Management, New Business Development, Product Marketing, Sales Operations, Account Management, Direct Sales, Management, Leadership, Selling, Business Development, Forecasting, CRM, B2B, Budgets, Business Analysis, Coaching, Cold Calling, Competitive Analysis, Cross-functional Team..., Contract Negotiation, Customer Satisfaction, Customer Retention, Customer Service, Inventory Management, Key Account Management, Marketing, Mobile Devices, Negotiation, P, Operations Management, Pricing, Process Improvement, Recruiting, Retail, Sales Presentations, Sales Process, Salesforce.com, Security, Start-ups, Solution Selling, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Trade Shows, Team Leadership, Training, P&L Management, P&L
Education
Franklin University 2007 — 2011
B.A. Business Management, Summa Cum Laude in Busineess Management.
Gahanna Lincoln 1992 — 1996
ADT Security Services January 2001 - Present
ADT Security Services January 2005 - January 2007
Oracle June 1998 - March 2002
Education
Florida State College at Jacksonville 2006 — 2008
ADT Security Services
Skills
Alarm Systems, Access Control, CCTV, Fire Alarm, IP Cameras, Security, Surveillance, Biometrics, Troubleshooting, Intrusion Detection, Physical Security, Cabling, Security Management, Customer Satisfaction
Education
Florida Metropolitan University 2006 — 2008
Associates
Police Central Inc December 2001 - Present
iFleet August 1998 - November 2001
ADT Security Services August 1993 - August 1998
Skills
SQL Server, IIS, A+ Certified, Subversion, MySQL, SugarCRM, Visual Studio, Project Implementation, Windows Server 2008, VSS
Education
Georgia State University 1990 — 1995
Bachelor of Business Administration (B.B.A.)
Clayton State University 1987 — 1990
Associate's degree, Political Science and Government
ONE WORLD EMPIRE December 2011 - Present
Team Magic Ent. February 2010 - Present
New Music Seminar 2011 - 2011
HEADLINERS PRODUCTIONS, INC. January 2002 - August 2008
ADT Security Services 2003 - 2005
Time Warner Cable 2002 - 2003
The NPD Group 2000 - 2002
Skills
Entertainment, Luxury Lifestyle, Corporate Branding, Brand Management, Sales Management, Event Management, Marketing Strategy, Social Media Marketing, Social Networking, Digital Media, Online Advertising, Product Marketing, Advertising, Marketing, New Media, Video, Social Media, Video Production, Mobile Marketing
Education
Genesee Community College 1995 — 1998
COMPUTER PROGRAMING
Skidmore College 1994 — 1995
AS, COMPUTER PROGRAMMING
Prioria Robotics January 2014 - Present
Tyco Integrated Security (ADT Commercial Security is now Tyco Integrated Security) August 2009 - November 2013
ADT Security Services January 1999 - July 2009
Skills
Alarm Systems, Access Control, CCTV, Sales, CRM, Marketing, Fire Alarm, Video Analytics, Video over IP, Biometrics, Surveillance, IP Cameras, Physical Security, Security Management, Security, Life Safety, Fire Protection, Intrusion Detection, Loss Prevention, Account Management, Security+, IPS, DVR, Burglar Alarm, Corporate Security, IP CCTV, Security Operations, CompTIA Security+
Education
Florida State University 1992 — 1997
Sports Management, Marketing
ADT Security Services September 2004 - Present
Education
George Mason University 2003 — 2007
MA, Public Policy
Rescue Me! Making a Woof Connection LLC January 2015 - Present
Chase January 2013 - Present
Chase Home Lending July 2010 - January 2013
Chase Home Lending April 2008 - July 2010
Washington Mutual, Inc. October 2006 - April 2008
ADT Security Services April 2000 - April 2006
Convergys February 1988 - February 1999
Skills
Call Center, Team Building, Mortgage Lending, Team, Training Delivery, Process Improvement, Visio, Instructional Design, Training, Workshop Facilitation, Operations Management, Project Management, Lean Six Sigma White..., Call Centers, Performance Management, Leadership, Management, Project Planning, Leadership Development, Six Sigma, Recruiting, Human Resources
Education
ABC Animal Behavior College 2014 — 2015
Dog Training Dog Behavior
Nova Southeastern University 2013 — 2013
Lean Six Sigma White Belt
Florida Community College at Jacksonville 1983 — 2007
Organizational Development
UNF-Continuing Education 2003 — 2003
Project Management Certification
AFAA-Certified Personal Trainer 2001 — 2002
Certified Personal Trainer
CAPT-MBTI Qualification Program
Certified Facilitator, Psychology
Tyco Integrated Security July 2012 - Present
ADT Security Services October 2008 - August 2012
ADT Security Services March 2006 - September 2008
ADT Security Services March 2004 - February 2006
ADT Security Services January 2000 - March 2004
ADT Security Services July 1994 - December 1999
Eckerd Drugs - Retail/Pharmacy (now Rite-Aid) July 1993 - July 1994
Skills
Business Process..., Organizational Design, Technology..., Team Building, Cross-functional Team..., Operations Management, Performance Metrics, Collaboration Solutions, Program Development, Sales Presentations, Strategic Planning, Solution Implementation, Direct Sales, Sales Process, CRM, New Business Development, Strategy, Program Management, Team Leadership, Process Improvement, Human Resources, Sales, Customer Retention, Alarm Systems, Quality Assurance, Project Planning, Customer Service, Management, Access Control, Integration, Retail, Leadership, Project Management, Training, Executive Management, Sales Operations, Account Management, Security, Contract Negotiation, Fire Alarm, Sales Management, IP Cameras, Solution Selling, CCTV, Video Analytics, Intrusion Detection, Video over IP, Biometrics, Life Safety, Physical Security
Education
Georgia State University 1994 — 1998
Masters, Business Administration
Georgia Institute of Technology 1989 — 1993
BS, Management
Heritage High School 1985 — 1989
High School Diploma - Honors Program & 16 AP Credits, Conyers - Rockdale
Automobile Club of Southern California January 2010 - Present
AIG December 2008 - January 2010
Assurity Financial Services LLC November 2007 - November 2008
Fidelity Mortgage Inc. July 2002 - November 2007
ADT Security Services August 2001 - July 2002
Skills
Business Development, Finance, Insurance, Start-ups, Management Consulting, Risk Management, Leadership, Team Building, Management, Training, Marketing, Account Management, Negotiation, Customer Service, New Business Development, Recruiting, Sales, Sales Management
Education
Geneva College 1998 — 2001
Bachelors of Science, Business Administration
Geneva College 1998 — 2001
Public Relations / Image Management Minor, Business Administration and Management, General
COSTI November 2008 - October 2009
TD Canada Trust May 2006 - January 2008
ADT Security Services September 2005 - June 2006
Scotiabank October 2004 - March 2005
Scotiabank June 2003 - October 2004
Canadian Paraplegic Association June 2001 - February 2003
Employment Access December 1997 - March 2001
Skills
Public Speaking, Training, Leadership Development, Non-profits, Workshop Facilitation, Customer Service, Coaching
Education
George Brown College
Career and Work Counselling
Siemens Industry USA November 2014 - Present
ASAP Security Services September 2012 - November 2014
ASG Security May 2006 - September 2012
ASG Security December 2003 - May 2006
ADT Security Services July 2001 - November 2002
Skills
Alarm Systems, CCTV, Access Control, Fire Alarm, IP Cameras, Life Safety, Biometrics, Sales Operations, Security+, Video over IP, Security, Fire Safety, Cabling, Physical Security, Security Operations, NFPA, Sales Management, IP CCTV, Surveillance, Security Management, IPS, Video Analytics, Corporate Security, Intrusion Detection, Fire Protection, Loss Prevention, Direct Sales, System Design, Business Continuity, Operations Management, Integration, Security Audits, Protection, Burglar Alarm, Low Voltage, Asset Protection, Fire Suppression Systems, Security Training, Private Investigations, Leadership, Training, Business Development, Sales, Risk Assessment, Strategy, DVR, Fire Management, P&L Management
Education
National Louis University 1999 — 2000
BS, Management
Gettysburg College 1984 — 1987
Commercial Fire Inc. January 2005 - Present
ADT Security Services July 2002 - January 2005
Skills
Customer Service
Education
University of North Florida 2004 — 2011
BA, Business Management
Florida State College at Jacksonville 2002 — 2004
AA, Business Management
Doyle Security Systems, Inc. February 2014 - Present
Tyco Integrated Security 2008 - September 2013
ADT Security Services 2006 - 2008
ADT Security Services, Inc. 2004 - 2006
ADT 2002 - 2004
ADT 2001 - 2002
Skills
Leadership, Operations Management, Process Improvement, Alarm Systems, Security Management, Customer Satisfaction, Service Delivery, Business Process..., Project Management, Six Sigma, Strategy, Cross-functional Team..., Contract Management, Service Implementation, Access Control, CCTV, Security, Fire Alarm, Physical Security, IP Cameras, Burglar Alarm, Surveillance, Video over IP, DVR, Six Sigma Process..., Project Coordination, Project Delivery, Business Strategy, Standardization, Project Planning, Business Analysis, Solution Implementation, Management, Integration, Call Centers, Performance Management, Change Management, Quality Assurance, Biometrics, Training, Team Building
Education
Embry-Riddle Aeronautical University 1996 — 2010
BS Aeronautics, Aeronautics/Aviation/Science, Aviation Weather, Business Management
Genesee Community College 1992 — 1994
Associate's Degree Program, Mechanical Engineering
Eaton January 2014 - Present
ADT Security Services 2006 - Present
EATON 2014 - 2014
ADT 2011 - 2014
Six Sigma 2004 - 2010
Honeywell 2005 - 2006
Dana Corporation 2000 - 2006
Skills
Process Improvement, Change Management, Six Sigma, Program Management, Management, Team Building, Product Development, Operations Management, Strategic Planning, APQP, Leadership
Education
Franklin University 2004 — 2006
MBA
South Carolina State University 1995 — 2000
ME
ADT Security Services October 2008 - Present
UPS September 2006 - Present
Education
Florida State College at Jacksonville 2005 — 2009
ADT Security Services May 2011 - Present
Shella Travel Advisors 2005 - 2011
American Home Health 2003 - 2005
Skills
Microsoft Office, Spanish-English, Computers, iPad, Easy to Talk to, Security, Alarm Systems, Burglar Alarm, CCTV, Access Control, Pulse, Cell Biology, Biology, Chemistry, Sabre, Travel Management, PowerPoint, Public Speaking, New Business Development, Customer Service, Strategic Planning, Team Building, Proposal Writing, Physical Security, Surveillance, Biometrics, Life Safety, Sales
Education
Florida International University - College of Business 1989 — 2002
B.S., Biology
JPMorgan Chase & Co. July 2014 - Present
Citi January 2014 - July 2014
Citi October 2011 - January 2014
BNY Mellon November 2010 - August 2011
ADT Security Services May 2010 - November 2010
University of Florida July 2008 - July 2010
Nike June 2007 - August 2007
Cumulus Broadcasting April 2005 - February 2006
Skills
Erwin, Cassandra, Apache Spark, Python, MongoDB, Oracle SQL, Sybase, Informatica, PowerCenter, Redis, Unix Shell Scripting, Unix, PL/SQL, Data Analysis, Business Intelligence, ETL, Database Design, Microsoft Excel, PeopleSoft, ITIL Implementation, Access Database
Education
University of Florida - Warrington College of Business Administration 2009 — 2010
Masters, Management
Florida State University 2005 — 2009
Bachelors, Business Management, Communications
Dow Jones December 2014 - Present
Johnson Controls November 2013 - December 2014
Dow Jones March 2010 - November 2013
Sun Capital Partners 2007 - 2009
Medical Staffing Network Healthcare, LLC 2006 - 2007
Davco Electrical Contractors Corp. 2006 - 2007
ADT Security Services 2004 - 2005
State Street 2002 - 2004
Skills
Financial Analysis, Financial Reporting, Auditing, Financial Modeling, Accounting, Corporate Finance, Variance Analysis, Finance, Forecasting, Financial Accounting, General Ledger
Education
Florida State University - College of Business 1999 — 2002
BS, Finance
ADT Security Services October 2009 - Present
Adexis 2008 - 2009
Symantec 2005 - 2008
VERITAS Software 2000 - 2005
Skills
Account Management, Business Continuity, Business Development, CRM, Cloud Computing, Customer Service, Disaster Recovery, Enterprise Software, High Availability, Leadership, Network Security, Replication, SaaS, Sales, Salesforce.com, Solution Selling, Storage, Strategic Partnerships, Virtualization, Windows
Education
University of Phoenix 2001 — 2003
M S, Computer Information Systems
Florida Metropolitan University 1997 — 2001
B S, Computer Information Science
River Region Human Services, Inc. November 2013 - Present
U-Haul International, Inc. September 2013 - November 2013
The Inspire U Group Inc. September 2013 - November 2013
THE HERTZ CORPORATION September 2007 - July 2013
THE HERTZ CORPORATION June 2004 - September 2007
U.S. NAVAL RESERVE May 1986 - April 2006
STATE FARM INSURANCE June 2002 - February 2004
ADT SECURITY SERVICES November 2000 - September 2001
Skills
Operations..., Training and..., Cross Functional Team..., Communication and..., Problem Solving and..., Customer and..., Performance..., Quality Assessments, Logistics Planning, Fleet Management, Operations Management, Training, Customer Service, Customer Satisfaction, Car Rental, Project Planning, Human Resources, Process Scheduler, Employee Training, Management, Team Building
Education
Florida Community College at Jacksonville 1984 — 1986
Business Administration and Management, General, 3.0
Englewood Senior High School 1981 — 1984
High School Diploma, General Studies, 3.0
Other
AT&T July 2013 - Present
ADT Security Services December 2007 - February 2012
ADT Security Services April 2005 - December 2007
ADT Security Services October 2004 - April 2005
Education
Georgia Southern University 1999 — 2003
Bachelor of Science (B.S.), Sport and Fitness Administration/Management
Happy Daycare August 2010 - Present
Verizon Wireless March 2007 - August 2010
ADT Security Services March 2006 - December 2006
Wal-Mart May 2005 - December 2005
Target May 2003 - August 2003
Library of Congress January 1998 - January 2002
Education
Eastern SHS 1997 — 1999
Florida State University
BS, Human Sciences; Merchandising
State Bank and Trust Company September 2013 - Present
Script Fleet October 2009 - September 2013
ADT Security Services March 2007 - July 2009
Lesco Logistics November 2004 - November 2007
Skills
Sales Operations, Sales, Sales Presentations, Lead Generation, Team Building, Customer Service, Leadership, Warehousing, Microsoft Office, Strategic Planning, Microsoft Excel, Training, Process Improvement
Education
Friends University 1979 — 1983
Human Services/Religion
OHP/Home Depot May 2013 - Present
ADT Security Services August 2012 - Present
CBC National Bank June 2011 - August 2012
CBC National Bank June 2011 - August 2012
Sales Unlimited January 2009 - June 2011
Shelterguard Systems Inc, April 1993 - December 2009
Skills
Refinance, FHA, USDA, Mortgage Lending, FHA financing, Loan Origination, Mortgage Banking, VA loans, Loans, Residential Mortgages, Government Loans, Credit, Reverse Mortgages, Certified Mortgage..., First Time Home Buyers, Sales Mgmt. Sales..., Sales Management, Cold Calling, Underwriting, Sales
Education
The Ohio State University 1976 — 1977
Business Mgmt.
Franklin University 1974 — 1975
business accounting
Columbus South High 1971 — 1973
Diploma, Business, Management, Marketing, and Related Support Services
Protection One January 2013 - Present
Protection One September 2012 - January 2013
Protection One October 2010 - September 2012
ADT July 2010 - November 2010
Devcon Security Services Corp April 2005 - February 2010
American Systems Integrators April 2003 - April 2005
ADT Security Services May 2001 - April 2003
C & H Systems, Inc March 1977 - April 2001
Skills
Security Management, Security+, IP Cameras, Access Control, Video over IP, CCTV, Fire Alarm, Surveillance, Video Analytics, Selling, Biometrics, Physical Security, Alarm Systems, Security, Sales Management, Team Building, Sales, CompTIA Security+
Education
Florida State University - College of Business 1972 — 1974
Bachelor's Degree, Hotel & Restaurant Mangagement
Florida State University 1972 — 1972
Bachelor of Science, Business Administration
ADT Security Services March 2011 - Present
The Pampered Chef 1998 - Present
The Pampered Chef January 1995 - Present
City Rescue Mission July 1990 - June 1993
Skills
Coaching, Team Building, Customer Service, Marketing Strategy, Direct Sales, Public Speaking, Small Business, Sales, Event Planning, Marketing, Strategic Planning, Microsoft Office
Education
Florida Community College at Jacksonville 1993 — 1996
marketing, marketing mathematics
Hammondsport central high school 1978 — 1982
high school diploma, business language
E & S Ring Management June 2014 - Present
Intero Real Estate Services Inc. June 2012 - Present
ADT Security Services February 2011 - February 2012
Maintstreet Media Group 2011 - 2012
Gilroy Gardens December 2008 - October 2010
Skills
Bilingual, Microsoft Office, Sales, Negotiation, Qualifying Prospects, Direct Marketing, Marketing, Email Marketing, Social Media, Problem Solving, Short Sales, Sales Process, Direct Sales, Sales Presentations, Customer Service, Creativity, Client Rapport
Education
San Jose State University 2015 — 2017
Bachelor of Arts (B.A.), Communication, General
Gavilan College 2013 — 2015
Associate of Arts (A.A.), Communication, General
Vito's Wine Bar April 2011 - Present
Secure Cabinet Company, LLC April 2002 - Present
ADT Security Services 1997 - 2001
ADT Fire & Security 1991 - 1997
Skills
Sales Management, Alarm Systems, CCTV, New Business Development, Sales, Access Control, Security, IP Cameras, HVAC Controls, Physical Security, Selling, System Design, Life Safety, Fire Alarm, Surveillance, Cabling, Loss Prevention, Operations Management
Education
Franklin University 1989 — 1991
BS, Business Administration & Human Resources
Welcome Wagon April 2012 - Present
ADT Security Services August 2010 - May 2011
Isle Casino January 2010 - July 2010
TD February 2007 - December 2009
Skills
Employee Relations, Recruiting, HRIS, Onboarding, Talent Acquisition, New Hire Processes, Benefits Administration, Microsoft Office, Taleo, ADP Payroll, Employee Engagement, College Recruiting, Applicant Tracking..., Payroll, Employee Benefits, Workers Compensation, ADP, Unemployment Claims, Process Improvement, Human Resources
Education
Nova Southeastern University
Master's Degree, HR Management
Florida International University
Bachelor's Degree, Business and HR Management
Department of Business & Professional Regulation: State of Florida Real Estate Sales Associate
National Notary Association: State of Florida
Frontier Communications May 2012 - Present
Frontier Communications May 2012 - Present
Sungardhe July 2009 - September 2011
Sutherland Global Services September 2004 - December 2009
ADT Security Services August 2002 - March 2004
Skills
Troubleshooting, Help Desk Support, Active Directory, Technical Support, Testing, Computer Hardware, Laptops, Security, Routers, XP, Home Networking, Wireless Networking, Computer Repair, Software Installation, Hardware, Windows XP, Windows 7, Computer Hardware..., Desktop Support, Windows Vista, Windows 7, Windows 8
Education
Genesee Community College 1996 — 1999
Computer Repair, Electronics
ADT Security Services April 2011 - Present
AT&T Mobility 2008 - 2010
Taylor Publishing Company September 2005 - July 2008
Enterprise Rent-A-Car September 1997 - September 2005
Skills
Sales, Cold Calling, Sales Operations, Account Management, Business Development, Customer Retention
Education
Franklin Pierce University 1991 — 1995
BA, Fine Arts & Education
S.A.F.E. Management of Florida March 2013 - Present
Solosoft Solutions, Inc. December 2010 - February 2013
at CIT Financial Services January 2008 - November 2010
Car Now Acceptance Company May 2006 - January 2008
Select Portfolio Servicing January 2006 - April 2006
ADT Security Services April 2005 - January 2006
Enhanced Recovery Corporation February 2005 - April 2005
Skills
Loans, Mortgage Lending, Management, Training, Portfolio Management, Customer Service, Finance, Credit Cards, Negotiation, B2B, Loss Mitigation, Teamwork
Education
University of North Florida 1989 — 1991
Bachelor, Business Administration; Management and Marketing
Florida Community College at Jacksonville
Associate of Arts, General Studies
Beacon Protection Group May 2013 - Present
Beacon Protection Services July 2007 - May 2013
ADT Security Services February 2004 - July 2007
ADT Security Services November 1998 - February 2004
Skills
Fire Alarm, IP Cameras, CCTV, Alarm Systems, Security, Access Control, Biometrics, Intrusion Detection, Video over IP, Security Management, Burglar Alarm, Physical Security, Surveillance, Fire Protection, Corporate Security, Security+, IPS, Security Operations, Video Analytics, Loss Prevention, Life Safety, Protection, IP CCTV, Security Audits, CompTIA Security+
Education
Florida Institute of Technology
New York University
ASG Security Group Ltd June 2013 - Present
Guardian Protection Services June 2011 - June 2013
ADT Security Services August 2004 - March 2011
Tiffany & Co. September 1990 - February 2004
Barbara Aridas Designs January 1984 - January 1990
Skills
Alarm Systems, Security, Access Control, Sales, Small Business, Residential Homes, CCTV, Sales Management, Account Management, Cold Calling, Customer Service, Surveillance, Fire Alarm, Video over IP, Direct Sales, Security Management, Sales Presentations, New Business Development, Selling
Education
Gemological Institute of America 1990 — 1990
Graduate Gemologist, Gemstone identification
West Catholic High School 1972 — 1976
Academic
ADT Security Services April 2012 - September 2012
US Army 2006 - April 2012
Skills
Army, Afghanistan, Military Operations, Reconnaissance, Military Experience, Military, Weapons, Security Clearance, Intelligence, Operational Planning, Defense, DoD
Education
Fordham University 2012 — 2016
Political Science
State of Florida - Lottery November 2011 - Present
Florida Department of Financial Services March 2011 - November 2011
Department of Financial Services March 2011 - November 2011
Department of Financial Services January 2004 - February 2011
Capital Health Plan July 2003 - December 2003
Department of Financial Services June 2001 - June 2003
ADT Security Services January 1999 - January 2000
Burger King Corporation January 1997 - January 1998
Skills
Strategic Planning, Leadership Development, Organizational..., Human Resources, Payroll, Employee Benefits, HRIS, Policy, Government, Team Building, Policy Analysis, Outlook, Change Management, PowerPoint, Public Speaking, Microsoft Excel, Insurance, Mediation, Customer Service, Leadership, Access, Internal Communications, Data Analysis, Microsoft Word, Nonprofits, Recruiting, Performance Management, Training, Personnel Management, Program Management, Budgets, Management, Deferred Compensation, New Hire Orientations
Education
University of Phoenix 2009 — 2011
Masters, Business Administration
Florida State University 1997 — 2001
Bachelor of Science, Human Resource Management
ADT Security Services November 2010 - Present
ADT Security Services September 2009 - November 2010
Education
George C Wallace State Community College-Hanceville 2006 — 2009
Associate in Applied Science, Drafting and Design Technology
QBE FIRST October 2010 - Present
United States Marine Corps 2006 - 2010
ADT Security Services February 2006 - October 2006
Education
Technical College of the Lowcountry
Business Administration and Management, General
Florida Community College at Jacksonville
Business Administration and Management, General
ADT Security Services January 2012 - Present
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Retired, working as volunteer for non profit organizations March 2013 - Present
ADT Security Services November 2011 - March 2013
West Des Moines United Methodist Church January 2000 - May 2009
AA Alarms May 1986 - January 2003
Skills
Sales Management, Security, Direct Sales, business security, resdential security, Public Relations, Team Leadership, Strategic Planning, Music, Sales, Fundraising, Public Speaking, Leadership, Customer Service, Process Improvement, Nonprofits, Team Building
Education
Garrett-Evangelical Theological Seminary 2004 — 2004
Certified Church Music Director
University of Iowa 1969 — 1994
Continuing Education and Masters in Music Education
Iowa State University 1967 — 1969
Higher Education/Higher Education Administration
University of Iowa 1963 — 1967
Bachelor of Education (B.Ed.), Music
Coulter Nissan September 2013 - Present
McKesson July 2012 - August 2013
ADT December 2001 - February 2012
ADT Security Services 2001 - 2012
Wolf Engineering October 2000 - December 2001
Wolf Engineering October 2000 - December 2001
wolf engineering October 2000 - January 2001
Desert Schools Federal Credit Union April 2000 - October 2000
AT&T January 1985 - March 1999
US Navy USS LUCE DDG 38 February 1981 - February 1985
Skills
AutoCAD, Desktop Publishing, Welding, pipe fitting, blocklayer, backyard mechanic, Art, Watercolor, Architectural Design, architectural rendering, Civil Engineering..., Mechanical Drafting, Dirt Bike Riding, Vintage Dirt Bikes
Education
Az Tech College 1993 — 1995
Associate's degree, Autocad/Desktop Publishing
Glendale Community College 1988 — 1989
cert, Drawing and Composition, A+
US Navy Hull Tech class A school 1981 — 1981
cert, welding, Firefighting
Bourgade Catholic High School 1976 — 1980
AzTech College
Associates Degree, Autocad, Desktop Publishing
San Joaquin College of Law August 2011 - Present
ADT Security Services February 2010 - January 2012
Fresno County Office of Education October 2008 - February 2010
Skills
Management and..., Business Strategy, Strategic Planning, Strategy Development, Inventory Controls, Account Management, Sales Management, Business Management, Software Installation, Software Implementation, Software Training, Basic PC Repair, Basic System Networking, Employee Management, Employee Relations, Retail Management, Construction Experience, Electronics Sales..., Cellular Industry..., Architectural and..., Leadership, Management
Education
San Joaquin College of Law 2011 — 2015
Still Attending (Juris Doctorate), Law
Fresno Pacific University 2002 — 2005
Bachelor of Arts (B.A.), Management and Organizational Development
Fresno Pacific University 1993 — 1995
Bachelor of Arts (B.A.), Management and Organization Development
Florida State University May 2012 - Present
Florida State University February 2011 - May 2012
The Retail Outsource August 2010 - June 2011
ADT Security Services September 2010 - February 2011
GSK July 2007 - December 2007
Florida Department of Transportation May 2006 - February 2007
Precision Response Corporation May 2005 - August 2005
Skills
Higher Education, Microsoft Office, Active Directory, Microsoft Excel, Research, Public Speaking, OS X
Education
Florida State University 2015 — 2017
Master’s Degree, Information Technology
Florida State University 2004 — 2008
Bachelor’s Degree, Economics
Retired and enjoying life January 2009 - Present
MortgageIT October 2005 - October 2007
ADT Security Services April 2001 - March 2005
First Union National Bank January 1962 - June 1994
Education
Robert E. Lee High School 1958 — 1961
Florida Community College at Jacksonville
No Degree