Aditya Birla Minacs
Industry: Company
DescriptionMinacs is a business and technology outsourcing company with headquarters in Toronto, Canada; Detroit, United States; and Bangalore, India. CEO: Anil Bhalla (Apr 2014–) Number of employees: 21,000 (2014) Headquarters: Oshawa, Canada Founded: 1981 Parent organizations: Aditya Birla Group, Synnex Subsidiary: Minacs Worldwide Gmbh
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Aditya Birla Minacs Employees
Employee
Years
Job
Industry
Gaurav Mantri Gaurav Mantri's Aditya Birla Minacs Experience August 2003 - January 2007
Job Global Business Development Professional
Industry Management Consulting
Experience
GEP Worldwide March 2013 - Present
Datamatics Financial Services Limited February 2012 - February 2013
CitiusTech Inc January 2010 - February 2012
CitiusTech Inc January 2007 - December 2009
Aditya Birla Minacs August 2003 - January 2007
Global Respondez July 2002 - July 2003
Jammin, Piramal Holdings Pvt Ltd. July 1999 - May 2002
Education
Symbiosis institute of Management Studies 2008 — 2010
Master of Business Administration (MBA)
University of Mumbai 2000 — 2003
Bachelors
Dr. ADHS
GEP Worldwide March 2013 - Present
Datamatics Financial Services Limited February 2012 - February 2013
CitiusTech Inc January 2010 - February 2012
CitiusTech Inc January 2007 - December 2009
Aditya Birla Minacs August 2003 - January 2007
Global Respondez July 2002 - July 2003
Jammin, Piramal Holdings Pvt Ltd. July 1999 - May 2002
Education
Symbiosis institute of Management Studies 2008 — 2010
Master of Business Administration (MBA)
University of Mumbai 2000 — 2003
Bachelors
Dr. ADHS
Kenneth Sibert's Aditya Birla Minacs Experience May 2013 - Present
Job Student at University of Phoenix
Industry
Experience
Aditya Birla Minacs May 2013 - Present
Skills
Call Centers, Windows 7, Active Directory, Technical Support, Time Management, Training, Computer Hardware, Data Entry, Troubleshooting, Team Leadership, Help Desk Support, Customer Satisfaction, Windows XP, Windows, Customer Service
Education
University of Phoenix 2011 — 2014
Aditya Birla Minacs May 2013 - Present
Skills
Call Centers, Windows 7, Active Directory, Technical Support, Time Management, Training, Computer Hardware, Data Entry, Troubleshooting, Team Leadership, Help Desk Support, Customer Satisfaction, Windows XP, Windows, Customer Service
Education
University of Phoenix 2011 — 2014
Nathan Stano Nathan Stano's Aditya Birla Minacs Experience January 2013 - August 2015
Job Procurement Operations Analyst
Industry Logistics and Supply Chain
Experience
Hewlett-Packard September 2015 - Present
Aditya Birla Minacs January 2013 - August 2015
Aditya Birla Minacs May 2012 - January 2013
Aditya Birla Minacs August 2011 - May 2012
Robert half - Office Team March 2011 - September 2011
University of Michigan Press September 2010 - January 2011
University of Michigan Telefund November 2009 - December 2010
Washtenaw County Public Defender May 2010 - August 2010
Skills
Microsoft Office, InDesign, Microsoft Word, Spanish, Microsoft Excel, Call Centers, Outlook, Team Building, Research, Data Entry, Blogging, Management, Press Releases, Data Analysis
Education
Eastern Michigan University 2013 — 2015
Master of Business Administration (M.B.A.), Supply Chain Management
University of Michigan 2007 — 2010
BA, Political Science
Grosse Pointe North 2003 — 2007
High School Diploma
Hewlett-Packard September 2015 - Present
Aditya Birla Minacs January 2013 - August 2015
Aditya Birla Minacs May 2012 - January 2013
Aditya Birla Minacs August 2011 - May 2012
Robert half - Office Team March 2011 - September 2011
University of Michigan Press September 2010 - January 2011
University of Michigan Telefund November 2009 - December 2010
Washtenaw County Public Defender May 2010 - August 2010
Skills
Microsoft Office, InDesign, Microsoft Word, Spanish, Microsoft Excel, Call Centers, Outlook, Team Building, Research, Data Entry, Blogging, Management, Press Releases, Data Analysis
Education
Eastern Michigan University 2013 — 2015
Master of Business Administration (M.B.A.), Supply Chain Management
University of Michigan 2007 — 2010
BA, Political Science
Grosse Pointe North 2003 — 2007
High School Diploma
Sally Rodriguez's Aditya Birla Minacs Experience March 2011 - November 2013
Job Workforce Staffing at Amazon
Industry Human Resources
Experience
Amazon October 2013 - Present
Aditya Birla Minacs March 2011 - November 2013
Maxim Healthcare Services August 2010 - March 2011
McCoy Corporation February 2007 - September 2009
Affiliated Computer Services, Inc. May 2006 - October 2006
Time Warner Cable October 1999 - September 2006
Texas State University August 2005 - December 2005
Skills
Employee Relations, Onboarding, Human Resources, Recruiting, New Hire Orientations, Employee Benefits, Staffing Services, Benefits Administration, Sourcing, Employee Engagement, Microsoft Office, Microsoft Excel, Microsoft Word, FMLA, Interviews, Customer Service, PowerPoint, English, Employment Law, Job Descriptions, Background Checks, Exit Interviews, Screening, Job Fairs, College Recruiting, PeopleSoft, Research, Windows, Outlook, Team Building, Social Media, Event Planning, Teamwork, Coaching, EEO, EEOC, Open Enrollment, Data Entry, Time Management, Talent Management, Staff Development, Process Improvement, FLSA
Education
Texas State University-San Marcos 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Applied Sociology
HRCI 2009 — 2012
PHR
Amazon October 2013 - Present
Aditya Birla Minacs March 2011 - November 2013
Maxim Healthcare Services August 2010 - March 2011
McCoy Corporation February 2007 - September 2009
Affiliated Computer Services, Inc. May 2006 - October 2006
Time Warner Cable October 1999 - September 2006
Texas State University August 2005 - December 2005
Skills
Employee Relations, Onboarding, Human Resources, Recruiting, New Hire Orientations, Employee Benefits, Staffing Services, Benefits Administration, Sourcing, Employee Engagement, Microsoft Office, Microsoft Excel, Microsoft Word, FMLA, Interviews, Customer Service, PowerPoint, English, Employment Law, Job Descriptions, Background Checks, Exit Interviews, Screening, Job Fairs, College Recruiting, PeopleSoft, Research, Windows, Outlook, Team Building, Social Media, Event Planning, Teamwork, Coaching, EEO, EEOC, Open Enrollment, Data Entry, Time Management, Talent Management, Staff Development, Process Improvement, FLSA
Education
Texas State University-San Marcos 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Applied Sociology
HRCI 2009 — 2012
PHR
James Marcus Kirkham James Marcus Kirkham's Aditya Birla Minacs Experience October 2009 - October 2011
Job Customer Service, Management, Training, Project Development
Industry Consumer Services
Experience
Harte-Hanks, Inc. August 2013 - August 2014
Friends and Family Enterprises October 2011 - October 2012
Aditya Birla Minacs October 2009 - October 2011
TETCO October 2007 - October 2009
Teleperformance November 2000 - June 2003
Skills
Training, Human Resources, Call Centers, Quality Assurance, Troubleshooting, Customer Service, Microsoft Office, Leadership, Team Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Management, Sales, Inventory Management, Customer Satisfaction, Marketing, Customer Experience, Coaching, Operations Management, Customer Retention, Performance Management, Leadership Development, Telecommunications, Interviews, Outlook, Process Scheduler, Security, Hiring, Personnel Management, Onboarding, Employee Training
Education
Texas State University 2009 — 2011
Bachelor of Applied Science (BASc), Psychology
Texas State University-San Marcos 2007 — 2009
Bachelor's Degree, Psychology, Cum Laude
Harte-Hanks, Inc. August 2013 - August 2014
Friends and Family Enterprises October 2011 - October 2012
Aditya Birla Minacs October 2009 - October 2011
TETCO October 2007 - October 2009
Teleperformance November 2000 - June 2003
Skills
Training, Human Resources, Call Centers, Quality Assurance, Troubleshooting, Customer Service, Microsoft Office, Leadership, Team Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Management, Sales, Inventory Management, Customer Satisfaction, Marketing, Customer Experience, Coaching, Operations Management, Customer Retention, Performance Management, Leadership Development, Telecommunications, Interviews, Outlook, Process Scheduler, Security, Hiring, Personnel Management, Onboarding, Employee Training
Education
Texas State University 2009 — 2011
Bachelor of Applied Science (BASc), Psychology
Texas State University-San Marcos 2007 — 2009
Bachelor's Degree, Psychology, Cum Laude
Junaid Usman Junaid Usman's Aditya Birla Minacs Experience October 2008 - February 2013
Job B.Sc. Biology/Anthropology
Industry Hospital & Health Care
Experience
Aditya Birla Minacs October 2008 - February 2013
Priszm May 2006 - October 2008
Priszm September 2003 - September 2005
Skills
Typing, Computer Proficiency, Microsoft Office, OS X, iOS, Problem Solving, Leadership, Customer Service, Technical Support, Teamwork, Team Building, Online Research, Project Management, Project Planning, Office Management, Event Planning, Microsoft Excel, Microsoft Word, Social Media, Positive Personality, Goal Oriented, Sales, Customer Satisfaction, Data Entry, Troubleshooting, Outlook
Education
Trent University 2009 — 2013
Honours Bachelor of Science (B.Sc.), Biology/Biological Sciences
Aditya Birla Minacs October 2008 - February 2013
Priszm May 2006 - October 2008
Priszm September 2003 - September 2005
Skills
Typing, Computer Proficiency, Microsoft Office, OS X, iOS, Problem Solving, Leadership, Customer Service, Technical Support, Teamwork, Team Building, Online Research, Project Management, Project Planning, Office Management, Event Planning, Microsoft Excel, Microsoft Word, Social Media, Positive Personality, Goal Oriented, Sales, Customer Satisfaction, Data Entry, Troubleshooting, Outlook
Education
Trent University 2009 — 2013
Honours Bachelor of Science (B.Sc.), Biology/Biological Sciences
Rodney Randle Rodney Randle's Aditya Birla Minacs Experience 2009 - 2010
Job Outsourcing/Offshoring Professional
Industry Consumer Services
Experience
Aditya Birla Minacs 2009 - 2010
Skills
Workforce Management, Sla, Technical Support, Transition Management, Vendor Management, Team Management, Performance Management, Management, Customer Retention, Troubleshooting, Training, IEX
Education
University of Detroit Mercy
Aditya Birla Minacs 2009 - 2010
Skills
Workforce Management, Sla, Technical Support, Transition Management, Vendor Management, Team Management, Performance Management, Management, Customer Retention, Troubleshooting, Training, IEX
Education
University of Detroit Mercy
Russ Jarvis Russ Jarvis's Aditya Birla Minacs Experience 2005 - 2010
Job Manager, National Service Centre at CGI
Industry Information Technology and Services
Experience
CGI September 2010 - Present
CGI September 2010 - Present
Aditya Birla Minacs 2005 - 2010
IBM Canada Ltd. September 1994 - October 2003
Central Guaranty Trust Company February 1984 - December 1992
American Expresss Company March 1972 - August 1980
Skills
Call Center, BPO, Outsourcing, Call Centers, Service Delivery, Workforce Management, Vendor Management, Performance Management, Contact Centers, Team Leadership, Customer Experience, Management, Leadership, Telecommunications, Team Management, Banking
Education
The University of Calgary 1981 — 1983
Riverdale CI 1961 — 1965
CGI September 2010 - Present
CGI September 2010 - Present
Aditya Birla Minacs 2005 - 2010
IBM Canada Ltd. September 1994 - October 2003
Central Guaranty Trust Company February 1984 - December 1992
American Expresss Company March 1972 - August 1980
Skills
Call Center, BPO, Outsourcing, Call Centers, Service Delivery, Workforce Management, Vendor Management, Performance Management, Contact Centers, Team Leadership, Customer Experience, Management, Leadership, Telecommunications, Team Management, Banking
Education
The University of Calgary 1981 — 1983
Riverdale CI 1961 — 1965
Anthony Genova Anthony Genova's Aditya Birla Minacs Experience June 2007 - June 2012
Job Quality Software Engineer
Industry Information Technology and Services
Experience
Lochbridge June 2012 - Present
Aditya Birla Minacs June 2007 - June 2012
Skills
Requirements Analysis, Quality Assurance, Testing, Computer Science, Computer Hardware, Software Engineering, Computer Repair, Computer Proficiency, CSS, JavaScript, HTML 5, QNX, Linux, Windows 7, Microsoft Word, Microsoft Excel, Visio, DOS, Data Entry, Professional Services, Software Project..., Business Analytics
Education
University of Michigan 2006 — 2011
Bachelor of Science
Lochbridge June 2012 - Present
Aditya Birla Minacs June 2007 - June 2012
Skills
Requirements Analysis, Quality Assurance, Testing, Computer Science, Computer Hardware, Software Engineering, Computer Repair, Computer Proficiency, CSS, JavaScript, HTML 5, QNX, Linux, Windows 7, Microsoft Word, Microsoft Excel, Visio, DOS, Data Entry, Professional Services, Software Project..., Business Analytics
Education
University of Michigan 2006 — 2011
Bachelor of Science
Benjamin Patterson Benjamin Patterson's Aditya Birla Minacs Experience May 2008 - June 2010
Job Manager at Healthcare Services Group, Inc.
Industry Hospital & Health Care
Experience
Healthcare Services Group, Inc. January 2015 - Present
George Brothers Kincaid & Horton LLP July 2013 - January 2015
Pulman, Cappuccio, Pullen, Benson & Jones, LLP June 2010 - July 2013
Aditya Birla Minacs May 2008 - June 2010
Linebarger Goggan Blair & Sampson, LLP February 2008 - May 2008
Tarrant County Juvenile Services September 2006 - January 2007
Skills
Legal Writing, Commercial Litigation, Civil Litigation, Legal Documents, Litigation, Bankruptcy, Microsoft Office, Legal Research, Lexis Nexis, Project Management, Customer Service, Westlaw, Time Management, Accurint, ProDoc, Multi Tasking, Communication, Benefit Cost Analysis, Settlement Agreements, Partnerships and Entity..., Freedom of Information..., HIPAA, Real Estate Contracts, Land Contracts, Case Managment, Interviewing Skills, Insurance Law, Securities Fraud, Healthcare Law, Mediation, Office Management, PACER, CM/ECF, Business Litigation, Oil & Gas Law, LexisNexis CaseMap, WestLaw Drafting..., WestLaw Case Notebook, E-Discovery Software, Summation, iConect Certified..., Courts, Litigation Support, Trials, Personal Injury, Employment Law, Employee Training, Budgeting, Scheduling, Account Management
Education
Texas State University-San Marcos 2007 — 2009
Master of Arts (M.A.), Legal Studies, General
Texas Christian University 2003 — 2007
Bachelor of Science (B.S.), Criminal Justice
Healthcare Services Group, Inc. January 2015 - Present
George Brothers Kincaid & Horton LLP July 2013 - January 2015
Pulman, Cappuccio, Pullen, Benson & Jones, LLP June 2010 - July 2013
Aditya Birla Minacs May 2008 - June 2010
Linebarger Goggan Blair & Sampson, LLP February 2008 - May 2008
Tarrant County Juvenile Services September 2006 - January 2007
Skills
Legal Writing, Commercial Litigation, Civil Litigation, Legal Documents, Litigation, Bankruptcy, Microsoft Office, Legal Research, Lexis Nexis, Project Management, Customer Service, Westlaw, Time Management, Accurint, ProDoc, Multi Tasking, Communication, Benefit Cost Analysis, Settlement Agreements, Partnerships and Entity..., Freedom of Information..., HIPAA, Real Estate Contracts, Land Contracts, Case Managment, Interviewing Skills, Insurance Law, Securities Fraud, Healthcare Law, Mediation, Office Management, PACER, CM/ECF, Business Litigation, Oil & Gas Law, LexisNexis CaseMap, WestLaw Drafting..., WestLaw Case Notebook, E-Discovery Software, Summation, iConect Certified..., Courts, Litigation Support, Trials, Personal Injury, Employment Law, Employee Training, Budgeting, Scheduling, Account Management
Education
Texas State University-San Marcos 2007 — 2009
Master of Arts (M.A.), Legal Studies, General
Texas Christian University 2003 — 2007
Bachelor of Science (B.S.), Criminal Justice
Brady Echols's Aditya Birla Minacs Experience May 2010 - June 2011
Job Specialist Game Master at Blizzard Entertainment
Industry Computer Games
Experience
Blizzard Entertainment June 2011 - Present
Aditya Birla Minacs May 2010 - June 2011
FedEx Express May 2008 - December 2009
Rock the Basement February 2006 - July 2008
Skills
Social Media, Writing, Creative Writing, Customer Service, Quality Assurance, Music, Music Production, Theatre, Musical Theatre, Film, Video Games, Access, Scripting, MMO
Education
Tarrant County College 2004 — 2006
Blizzard Entertainment June 2011 - Present
Aditya Birla Minacs May 2010 - June 2011
FedEx Express May 2008 - December 2009
Rock the Basement February 2006 - July 2008
Skills
Social Media, Writing, Creative Writing, Customer Service, Quality Assurance, Music, Music Production, Theatre, Musical Theatre, Film, Video Games, Access, Scripting, MMO
Education
Tarrant County College 2004 — 2006
Trina Lusse Trina Lusse's Aditya Birla Minacs Experience August 2013 - Present
Job at
Industry Executive Office
Experience
King Animal Care Clinic and London North Animal Clinic March 2015 - Present
Aditya Birla Minacs August 2013 - Present
Maple Leaf Foods Inc June 2012 - August 2013
Wilcox and Associates March 2012 - May 2013
Foster Townsend Graham and Associates June 2009 - December 2011
Steven D Bezaire Bar & Solicitor May 2008 - January 2009
Hogarth Hermiston Barristers & Solcticiors 2007 - 2008
Martin Joldersma Law Office 2006 - 2007
Skills
Legal Writing, Management, Time Management, Litigation, Courts, Human Resources, Customer Service, PowerPoint, Policy, Phone Etiquette, Database Administration, Administrative..., Microsoft Word, Administrative..., Event Planning, Invoicing, Marketing, Microsoft Office, Microsoft Excel, Research, Social Media, Team Leadership, Teamwork, Public Speaking
Education
St. Clair College 2006 — 2008
Diploma, Law Clerk
King Animal Care Clinic and London North Animal Clinic March 2015 - Present
Aditya Birla Minacs August 2013 - Present
Maple Leaf Foods Inc June 2012 - August 2013
Wilcox and Associates March 2012 - May 2013
Foster Townsend Graham and Associates June 2009 - December 2011
Steven D Bezaire Bar & Solicitor May 2008 - January 2009
Hogarth Hermiston Barristers & Solcticiors 2007 - 2008
Martin Joldersma Law Office 2006 - 2007
Skills
Legal Writing, Management, Time Management, Litigation, Courts, Human Resources, Customer Service, PowerPoint, Policy, Phone Etiquette, Database Administration, Administrative..., Microsoft Word, Administrative..., Event Planning, Invoicing, Marketing, Microsoft Office, Microsoft Excel, Research, Social Media, Team Leadership, Teamwork, Public Speaking
Education
St. Clair College 2006 — 2008
Diploma, Law Clerk
Keon Flowers's Aditya Birla Minacs Experience April 2007 - October 2011
Job Recruitment Specialist at Texas Alcoholic Beverage Commission
Industry Law Enforcement
Experience
Texas Alcoholic Beverage Commission February 2014 - Present
Texas Workforce Commission August 2013 - Present
Texas Army National Guard October 2012 - Present
Express Employment Professionals August 2012 - July 2013
Emergency Service Partners, L.P. October 2011 - July 2012
Aditya Birla Minacs April 2007 - October 2011
Skills
Human Resources, Training, Employee Engagement, Recruiting, Employee Benefits, Time Management, Management, Benefits Administration, Employee Relations, Employee Training, Interviews
Education
Society of Human Resources Professionals
Professional of Human Resources Certification (PHR)
Texas State University-San Marcos
Bachelor of Arts (BA), Communication Studies/Business Administration
Texas Alcoholic Beverage Commission February 2014 - Present
Texas Workforce Commission August 2013 - Present
Texas Army National Guard October 2012 - Present
Express Employment Professionals August 2012 - July 2013
Emergency Service Partners, L.P. October 2011 - July 2012
Aditya Birla Minacs April 2007 - October 2011
Skills
Human Resources, Training, Employee Engagement, Recruiting, Employee Benefits, Time Management, Management, Benefits Administration, Employee Relations, Employee Training, Interviews
Education
Society of Human Resources Professionals
Professional of Human Resources Certification (PHR)
Texas State University-San Marcos
Bachelor of Arts (BA), Communication Studies/Business Administration
Shawanna Franklin's Aditya Birla Minacs Experience September 2010 - September 2011
Job Quality Assurance Specialist w/Experience in Lead Generation and Collections
Industry Consumer Services
Experience
Tangoe May 2014 - Present
LogistiCare March 2012 - March 2014
Gila Corporation September 2011 - November 2011
Aditya Birla Minacs September 2010 - September 2011
Rainmaker October 2006 - November 2009
Skills
Management, Leadership, Customer Satisfaction, CRM, Business Development, Lead Generation, Sales, B2B, Team Building, Call Centers, Customer Retention, Customer Service, Coaching, Project Management, Training, Team Leadership, Compliance, New Business Development, Account Management, Team Management, Process Improvement, Customer Experience, Employee Training, Direct Sales, Time Management, Teamwork, Social Networking, Forecasting, Telecommunications, Market Research, Employee Relations, Outlook, Leadership Development, Data Entry, Retail, Business Analysis, Sales Process, Salesforce.com, Cold Calling, Solution Selling
Education
Southwestern College 1999 — 2001
Sociology
Tangoe May 2014 - Present
LogistiCare March 2012 - March 2014
Gila Corporation September 2011 - November 2011
Aditya Birla Minacs September 2010 - September 2011
Rainmaker October 2006 - November 2009
Skills
Management, Leadership, Customer Satisfaction, CRM, Business Development, Lead Generation, Sales, B2B, Team Building, Call Centers, Customer Retention, Customer Service, Coaching, Project Management, Training, Team Leadership, Compliance, New Business Development, Account Management, Team Management, Process Improvement, Customer Experience, Employee Training, Direct Sales, Time Management, Teamwork, Social Networking, Forecasting, Telecommunications, Market Research, Employee Relations, Outlook, Leadership Development, Data Entry, Retail, Business Analysis, Sales Process, Salesforce.com, Cold Calling, Solution Selling
Education
Southwestern College 1999 — 2001
Sociology
Roderick A. Nery Roderick A. Nery's Aditya Birla Minacs Experience August 2007 - May 2009
Job Manager CCC at Panago Pizza Inc.
Industry Food & Beverages
Experience
Panago Pizza Inc. August 2009 - Present
Aditya Birla Minacs August 2007 - May 2009
Faneuil Inc 1994 - 2006
Skills
Food Service, Strategic Planning, Customer Service, Team Building, Hospitality, Change Management, Food & Beverage, Team Leadership
Education
The University of Winnipeg 1987 — 1992
Bachelor of Arts (B.A.) & Bachelor of Science (B.Sc.)
Panago Pizza Inc. August 2009 - Present
Aditya Birla Minacs August 2007 - May 2009
Faneuil Inc 1994 - 2006
Skills
Food Service, Strategic Planning, Customer Service, Team Building, Hospitality, Change Management, Food & Beverage, Team Leadership
Education
The University of Winnipeg 1987 — 1992
Bachelor of Arts (B.A.) & Bachelor of Science (B.Sc.)
Ja Wanda Melton-Ward Ja Wanda Melton-Ward's Aditya Birla Minacs Experience June 2011 - March 2013
Job Entrepreneur
Industry Hospital & Health Care
Experience
Health Alliance Plan September 2013 - Present
Aditya Birla Minacs June 2011 - March 2013
OfficeTeam 1998 - August 2012
Skills
Microsoft Word, Power Point, Excel, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Outlook, Photoshop, Research, English, Social Media, Access, Budget, Public Speaking, Windows, Teamwork, Strategic Planning, Customer Satisfaction
Education
University of Phoenix 2013 — 2014
MBA, Marketing
University of Phoenix 2007 — 2011
BSB, Management
Health Alliance Plan September 2013 - Present
Aditya Birla Minacs June 2011 - March 2013
OfficeTeam 1998 - August 2012
Skills
Microsoft Word, Power Point, Excel, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Outlook, Photoshop, Research, English, Social Media, Access, Budget, Public Speaking, Windows, Teamwork, Strategic Planning, Customer Satisfaction
Education
University of Phoenix 2013 — 2014
MBA, Marketing
University of Phoenix 2007 — 2011
BSB, Management
Adrienne McNeill Waites Adrienne McNeill Waites's Aditya Birla Minacs Experience April 2012 - December 2012
Job Senior Data Information Specialist at Grady Health System
Industry Hospital & Health Care
Experience
Grady Health System December 2014 - Present
Henry Ford Health System April 2013 - August 2014
Aditya Birla Minacs April 2012 - December 2012
Wells Fargo July 2010 - July 2011
Wells Fargo August 2005 - July 2010
AT&T September 2003 - June 2004
Turning Point Services, Inc. May 2002 - September 2003
Skills
Microsoft Excel, Microsoft Project, Microsoft Word, SQL, Customer Service, Customer Support, Technical Support, iOS, Windows 7, Windows XP, Windows 8, Project Management, Mac OS, Healthcare Information..., Behavioral Health, Health Promotion, Apache, Data Analysis, Medical Terminology, Medical Records, Oracle SQL Developer, Access, Outlook, Integration, Problem Solving
Education
Walden University 2012 — 2014
Master of Science (MS), Health Informatics
University of North Carolina at Charlotte 1997 — 2003
Bachelor of Science (BS), Health Fitness
Grady Health System December 2014 - Present
Henry Ford Health System April 2013 - August 2014
Aditya Birla Minacs April 2012 - December 2012
Wells Fargo July 2010 - July 2011
Wells Fargo August 2005 - July 2010
AT&T September 2003 - June 2004
Turning Point Services, Inc. May 2002 - September 2003
Skills
Microsoft Excel, Microsoft Project, Microsoft Word, SQL, Customer Service, Customer Support, Technical Support, iOS, Windows 7, Windows XP, Windows 8, Project Management, Mac OS, Healthcare Information..., Behavioral Health, Health Promotion, Apache, Data Analysis, Medical Terminology, Medical Records, Oracle SQL Developer, Access, Outlook, Integration, Problem Solving
Education
Walden University 2012 — 2014
Master of Science (MS), Health Informatics
University of North Carolina at Charlotte 1997 — 2003
Bachelor of Science (BS), Health Fitness
Jeremy Poehlman Jeremy Poehlman's Aditya Birla Minacs Experience April 2012 - Present
Job service desk at Stefanini
Industry Telecommunications
Experience
Stefanini October 2013 - Present
CWC Smarthomes April 2013 - Present
Aditya Birla Minacs April 2012 - Present
Comcast Cable October 2010 - April 2012
Skills
Computer Hardware, Strategic Planning, E-commerce, Telecommunications, VoIP, Broadband, System Deployment, WAN, Network Engineering, Routers, Internet Services, Cisco Technologies, Call Center, TCP/IP, Troubleshooting, Computer Network..., Wireless, IP, Switches, Network Design, Data Center, VPN, Wireless Networking, Customer Service, Hardware
Education
University of Phoenix 2007 — 2011
BSIT, Information Technology
ferndale 1986 — 1990
Stefanini October 2013 - Present
CWC Smarthomes April 2013 - Present
Aditya Birla Minacs April 2012 - Present
Comcast Cable October 2010 - April 2012
Skills
Computer Hardware, Strategic Planning, E-commerce, Telecommunications, VoIP, Broadband, System Deployment, WAN, Network Engineering, Routers, Internet Services, Cisco Technologies, Call Center, TCP/IP, Troubleshooting, Computer Network..., Wireless, IP, Switches, Network Design, Data Center, VPN, Wireless Networking, Customer Service, Hardware
Education
University of Phoenix 2007 — 2011
BSIT, Information Technology
ferndale 1986 — 1990
Dina Hess Dina Hess's Aditya Birla Minacs Experience February 2013 - March 2014
Job .Net Developer at Alliance Inspection Management
Industry Information Technology and Services
Experience
Alliance Inspection Management 2014 - 2015
Aditya Birla Minacs February 2013 - March 2014
Caterpillar Inc. March 2005 - November 2012
Deloitte November 2004 - March 2005
Disney ABC Television Group July 2004 - November 2004
AT&T August 2003 - April 2004
Skills
Microsoft SQL Server, Requirements Analysis, ColdFusion, JavaScript, jQuery, SQL DB2, XML, SQL, DB2, Oracle, Crystal Reports, AJAX, T-SQL, .Net/C#, Oracle SQL, Web Services
Education
The University of Texas at San Antonio 1995 — 2000
Bachelor of Business Administration (BBA)
Alliance Inspection Management 2014 - 2015
Aditya Birla Minacs February 2013 - March 2014
Caterpillar Inc. March 2005 - November 2012
Deloitte November 2004 - March 2005
Disney ABC Television Group July 2004 - November 2004
AT&T August 2003 - April 2004
Skills
Microsoft SQL Server, Requirements Analysis, ColdFusion, JavaScript, jQuery, SQL DB2, XML, SQL, DB2, Oracle, Crystal Reports, AJAX, T-SQL, .Net/C#, Oracle SQL, Web Services
Education
The University of Texas at San Antonio 1995 — 2000
Bachelor of Business Administration (BBA)
Ryan Dargavel Ryan Dargavel's Aditya Birla Minacs Experience October 2010 - December 2010
Job Professional Ethicist
Industry Philanthropy
Experience
Bridgehead August 2011 - Present
Nepean Sailing Club May 2006 - September 2011
Aditya-Birla Minacs October 2010 - December 2010
Teleperformance September 2008 - May 2009
Nepean Sailing Club May 2006 - August 2008
Trent University August 2006 - April 2007
Skills
Coaching, Public Speaking, Mediation, Research, Teamwork, Teaching, Team Leadership, Conflict Resolution, Program Management, Critical Thinking, Staff Development, Leadership Development
Education
Trent University 2005 — 2010
B.A., Philosophy
Nepean High School 2000 — 2005
Ontario Secondary School Diploma
Bridgehead August 2011 - Present
Nepean Sailing Club May 2006 - September 2011
Aditya-Birla Minacs October 2010 - December 2010
Teleperformance September 2008 - May 2009
Nepean Sailing Club May 2006 - August 2008
Trent University August 2006 - April 2007
Skills
Coaching, Public Speaking, Mediation, Research, Teamwork, Teaching, Team Leadership, Conflict Resolution, Program Management, Critical Thinking, Staff Development, Leadership Development
Education
Trent University 2005 — 2010
B.A., Philosophy
Nepean High School 2000 — 2005
Ontario Secondary School Diploma
Ian McLeod's Aditya Birla Minacs Experience March 2010 - August 2010
Job Bringing the best talent to top financial clients
Industry Information Technology and Services
Experience
BeachHead Inc. February 2013 - Present
BeachHead Inc. October 2011 - February 2013
Quantum Technology Recruiting March 2011 - October 2011
Quantum Technology Recruiting October 2010 - March 2011
Aditya Birla Minacs March 2010 - August 2010
Convergys Customer Management Canada September 2004 - September 2009
Fast Golf April 2007 - October 2007
Skills
Sourcing, Recruiting, Research, Capital Markets, Databases, Staff Augmentation, Technical Recruiting, Contract Recruitment, Internet Recruiting, IT Recruitment, Talent Acquisition, Executive Search, Screening, Interviews, Time Management, Strategy, Team Management, Talent Management, Business Development, Human Resources, CRM, Networking, Management
Education
University of Manitoba
B.A.H., Sociology
St. Paul's High School
BeachHead Inc. February 2013 - Present
BeachHead Inc. October 2011 - February 2013
Quantum Technology Recruiting March 2011 - October 2011
Quantum Technology Recruiting October 2010 - March 2011
Aditya Birla Minacs March 2010 - August 2010
Convergys Customer Management Canada September 2004 - September 2009
Fast Golf April 2007 - October 2007
Skills
Sourcing, Recruiting, Research, Capital Markets, Databases, Staff Augmentation, Technical Recruiting, Contract Recruitment, Internet Recruiting, IT Recruitment, Talent Acquisition, Executive Search, Screening, Interviews, Time Management, Strategy, Team Management, Talent Management, Business Development, Human Resources, CRM, Networking, Management
Education
University of Manitoba
B.A.H., Sociology
St. Paul's High School
Keith Humphries Keith Humphries's Aditya Birla Minacs Experience March 2007 - March 2010
Job
Industry Retail
Experience
The Home Depot Canada November 2010 - Present
The Home Depot Canada March 2010 - November 2010
Aditya Birla Minacs March 2007 - March 2010
Minacs February 2004 - February 2007
Minacs Worldwide GmbH June 2000 - August 2002
Carlson Wagonlit Travel June 1998 - January 2000
Skills
Talent Acquisition, Performance Management, Onboarding, Recruiting, Employee Relations, Employee Engagement, Talent Management, HR Policies, HRIS, Applicant Tracking..., Succession Planning, Human Resources, Personnel Management, Leadership Development, Management, Leadership, Labor Relations, Employee Training, Benefits Administration, Technical Recruiting, Organizational..., Employer Branding, HR Consulting, Sourcing, Conflict Resolution, New Hire Orientations, Policy, Screening, Organizational..., Staffing Services, Payroll, Temporary Placement, Employee Benefits, Time Management, Workforce Planning, Hiring, Interviews, Deferred Compensation, College Recruiting, Job Descriptions, Screening Resumes
Education
U21Global Graduate School
MBA
The University of Birmingham
B.Soc.Sc (Hons)
Weald College
BTEC National Diploma
Weald College
BTEC First Diploma
The Home Depot Canada November 2010 - Present
The Home Depot Canada March 2010 - November 2010
Aditya Birla Minacs March 2007 - March 2010
Minacs February 2004 - February 2007
Minacs Worldwide GmbH June 2000 - August 2002
Carlson Wagonlit Travel June 1998 - January 2000
Skills
Talent Acquisition, Performance Management, Onboarding, Recruiting, Employee Relations, Employee Engagement, Talent Management, HR Policies, HRIS, Applicant Tracking..., Succession Planning, Human Resources, Personnel Management, Leadership Development, Management, Leadership, Labor Relations, Employee Training, Benefits Administration, Technical Recruiting, Organizational..., Employer Branding, HR Consulting, Sourcing, Conflict Resolution, New Hire Orientations, Policy, Screening, Organizational..., Staffing Services, Payroll, Temporary Placement, Employee Benefits, Time Management, Workforce Planning, Hiring, Interviews, Deferred Compensation, College Recruiting, Job Descriptions, Screening Resumes
Education
U21Global Graduate School
MBA
The University of Birmingham
B.Soc.Sc (Hons)
Weald College
BTEC National Diploma
Weald College
BTEC First Diploma
Johanna Parris Johanna Parris's Aditya Birla Minacs Experience February 2007 - May 2008
Job Customer Service Representative at Far East Watches Ltd., Licensee of Sears Canada
Industry Retail
Experience
Far East Watches Ltd., Licensee of Sears Canada October 2013 - Present
University of Ontario Institute of Technology (UOIT) January 2015 - March 2015
National Money Mart October 2011 - September 2013
Rogers Communications July 2008 - October 2011
Aditya Birla Minacs February 2007 - May 2008
Skills
Microsoft Office, Qualitative Research, Customer Service, Research, Public Speaking, Proposal Writing, Microsoft Word, PowerPoint, Outlook, Microsoft Excel, English, Teamwork, Customer Satisfaction, Leadership, Windows, Teaching, HTML, Java, Sales, Team Leadership, Time Management, Retail, Inventory Management, Negotiation, Sales Management, Policy Analysis, Quantitative Research, Project Planning, Project Management, Interpersonal..., Intercultural..., Written Communication, Budgeting, Public Policy, Community Development, Community Engagement
Education
University of Ontario Institute of Technology 2011 — 2015
Bachelor of Arts (Honours), Community Development and Policy Studies
Far East Watches Ltd., Licensee of Sears Canada October 2013 - Present
University of Ontario Institute of Technology (UOIT) January 2015 - March 2015
National Money Mart October 2011 - September 2013
Rogers Communications July 2008 - October 2011
Aditya Birla Minacs February 2007 - May 2008
Skills
Microsoft Office, Qualitative Research, Customer Service, Research, Public Speaking, Proposal Writing, Microsoft Word, PowerPoint, Outlook, Microsoft Excel, English, Teamwork, Customer Satisfaction, Leadership, Windows, Teaching, HTML, Java, Sales, Team Leadership, Time Management, Retail, Inventory Management, Negotiation, Sales Management, Policy Analysis, Quantitative Research, Project Planning, Project Management, Interpersonal..., Intercultural..., Written Communication, Budgeting, Public Policy, Community Development, Community Engagement
Education
University of Ontario Institute of Technology 2011 — 2015
Bachelor of Arts (Honours), Community Development and Policy Studies
Danielle Corbin Danielle Corbin's Aditya Birla Minacs Experience October 2010 - April 2011
Job Administrative Assistant at Austin Community College
Industry Restaurants
Experience
Austin Community College August 2013 - Present
LifeTime Fitness June 2013 - Present
Zocalo Cafe October 2012 - Present
Sheffield Dude Ranch June 2012 - October 2012
Open Door Pre-School January 2012 - April 2012
Apple Inc. April 2011 - January 2012
Aditya Birla Minacs October 2010 - April 2011
United States Navy 2007 - March 2009
Skills
Customer Service, Customer Relations, Customer Satisfaction, Account Management, Social Media, Negotiation, Call Center, Troubleshooting, Customer Support, Customer Experience, Technical Support, Training, Sewing, Painting, Drawing, Team Building, Building Relationships, Leadership, Thorough Research, Designs, Photoshop, Microsoft Word, Spreadsheets, Public Speaking, Data Entry, Business Development, Fashion, Hospitality, PowerPoint, Problem Solving, Sales Operations, Quality Management, Renovation, Runway, Modeling, Photography, Event Photography, Teaching, Teamwork, Time Management, Telephone, User Experience, Volunteering, Vendor, Writing, Youth Development, Youth Empowerment, Apple, Beauty, Hair Cutting
Education
University of Phoenix 2009 — 2010
Associate's degree, Psychology
Austin Community College August 2013 - Present
LifeTime Fitness June 2013 - Present
Zocalo Cafe October 2012 - Present
Sheffield Dude Ranch June 2012 - October 2012
Open Door Pre-School January 2012 - April 2012
Apple Inc. April 2011 - January 2012
Aditya Birla Minacs October 2010 - April 2011
United States Navy 2007 - March 2009
Skills
Customer Service, Customer Relations, Customer Satisfaction, Account Management, Social Media, Negotiation, Call Center, Troubleshooting, Customer Support, Customer Experience, Technical Support, Training, Sewing, Painting, Drawing, Team Building, Building Relationships, Leadership, Thorough Research, Designs, Photoshop, Microsoft Word, Spreadsheets, Public Speaking, Data Entry, Business Development, Fashion, Hospitality, PowerPoint, Problem Solving, Sales Operations, Quality Management, Renovation, Runway, Modeling, Photography, Event Photography, Teaching, Teamwork, Time Management, Telephone, User Experience, Volunteering, Vendor, Writing, Youth Development, Youth Empowerment, Apple, Beauty, Hair Cutting
Education
University of Phoenix 2009 — 2010
Associate's degree, Psychology
Alexandra Ayala. CPM Alexandra Ayala. CPM's Aditya Birla Minacs Experience January 2013 - April 2013
Job Payroll Manager at SGS Canada Inc
Industry International Trade and Development
Experience
SGS April 2013 - Present
Aditya Birla Minacs January 2013 - April 2013
Peopledge HR Services Inc. April 2012 - November 2012
Polyair December 2011 - April 2012
Icynene Inc. April 2011 - November 2011
Bayshore Home Health January 2010 - April 2011
Maxxam Analytics November 2005 - January 2010
Cantar Polyair October 2004 - November 2005
MDS PROTEOMICS May 2002 - September 2004
Skills
ADP Payroll, Benefits Administration, Employee Benefits, HRIS, Payroll, Performance Management, Garnishments, Employee Relations, Recruiting, Human Resources, Process Improvement, Pay, Customer Service, Energetic team player, Professional Ethics, Lead Management, US Payroll, Canadian Payroll, Time and attendance, ADP ReportSmith, Avantis, ePersonality (Highline), People@work, ADP (PCPW), Account Reconciliation, Auditing, Microsoft Excel, Multi-state Payroll..., Payroll Taxes, Software Documentation, Management, Coaching
Education
Canadian Payroll Association 2003 — 2008
Certified Payroll Manager (CPM)
Universidad Nueva Esparta 1992 — 1997
Administration, Business
SGS April 2013 - Present
Aditya Birla Minacs January 2013 - April 2013
Peopledge HR Services Inc. April 2012 - November 2012
Polyair December 2011 - April 2012
Icynene Inc. April 2011 - November 2011
Bayshore Home Health January 2010 - April 2011
Maxxam Analytics November 2005 - January 2010
Cantar Polyair October 2004 - November 2005
MDS PROTEOMICS May 2002 - September 2004
Skills
ADP Payroll, Benefits Administration, Employee Benefits, HRIS, Payroll, Performance Management, Garnishments, Employee Relations, Recruiting, Human Resources, Process Improvement, Pay, Customer Service, Energetic team player, Professional Ethics, Lead Management, US Payroll, Canadian Payroll, Time and attendance, ADP ReportSmith, Avantis, ePersonality (Highline), People@work, ADP (PCPW), Account Reconciliation, Auditing, Microsoft Excel, Multi-state Payroll..., Payroll Taxes, Software Documentation, Management, Coaching
Education
Canadian Payroll Association 2003 — 2008
Certified Payroll Manager (CPM)
Universidad Nueva Esparta 1992 — 1997
Administration, Business
Megan (Graf) Tribe Megan (Graf) Tribe's Aditya Birla Minacs Experience June 2002 - June 2007
Job Training & Support Specialist at LexisNexis Canada Inc.
Industry Professional Training & Coaching
Experience
LexisNexis Canada Inc. May 2012 - June 2014
Shaw Communications March 2008 - April 2011
Aditya Birla Minacs June 2002 - June 2007
Skills
Job Aids, Classroom Training, Instructor-led Training, New Hire Training, Training Delivery, Soft Skills, Needs Analysis, Web-based Training, Classroom, Training, E-Learning, Workshop Facilitation, Customer Satisfaction, Blended Learning, Leadership, Instructional Design, Coaching, Employee Training, Customer Experience
Education
Trinity Western University 1997 — 2001
Bachelor, Communications
LexisNexis Canada Inc. May 2012 - June 2014
Shaw Communications March 2008 - April 2011
Aditya Birla Minacs June 2002 - June 2007
Skills
Job Aids, Classroom Training, Instructor-led Training, New Hire Training, Training Delivery, Soft Skills, Needs Analysis, Web-based Training, Classroom, Training, E-Learning, Workshop Facilitation, Customer Satisfaction, Blended Learning, Leadership, Instructional Design, Coaching, Employee Training, Customer Experience
Education
Trinity Western University 1997 — 2001
Bachelor, Communications
Ramjan Beeharry Ramjan Beeharry's Aditya Birla Minacs Experience May 2013 - Present
Job Bilingual Specialised Tech Support Customer Service Representative at Aditya Birla Minacs
Industry Government Relations
Experience
Aditya Birla Minacs May 2013 - Present
University of Mauritius February 2012 - March 2013
Ministry of Civil Service and Administrative Reforms January 2009 - March 2013
Statistics Mauritius - Ministry of Finance January 1996 - March 2013
Ministry of Youth and Sports July 1990 - March 2013
Open University of Mauritius January 2011 - December 2012
Centre for Computer Studies December 1988 - July 1990
Skills
Public Relations, Change Management, Government, Public Speaking, Event Management, International Relations, Research, International..., Strategic Planning, Customer Service, Event Planning, Project Management, Microsoft Office, Project Planning, Organizational..., Microsoft Excel, Social Media, Program Management, Microsoft Word, Program Evaluation
Education
University of Mauritius 2009 — 2011
Master of Science (MSc), Social Development, Pass
Aditya Birla Minacs May 2013 - Present
University of Mauritius February 2012 - March 2013
Ministry of Civil Service and Administrative Reforms January 2009 - March 2013
Statistics Mauritius - Ministry of Finance January 1996 - March 2013
Ministry of Youth and Sports July 1990 - March 2013
Open University of Mauritius January 2011 - December 2012
Centre for Computer Studies December 1988 - July 1990
Skills
Public Relations, Change Management, Government, Public Speaking, Event Management, International Relations, Research, International..., Strategic Planning, Customer Service, Event Planning, Project Management, Microsoft Office, Project Planning, Organizational..., Microsoft Excel, Social Media, Program Management, Microsoft Word, Program Evaluation
Education
University of Mauritius 2009 — 2011
Master of Science (MSc), Social Development, Pass
Scot Mather's Aditya Birla Minacs Experience February 2005 - February 2006
Job Program Manager/Technical Specialist at FCA US
Industry Automotive
Experience
Chrysler September 2006 - Present
Aditya Birla Minacs February 2005 - February 2006
TTi Global June 2002 - February 2005
Ford Motor Company June 2001 - June 2002
Acro Service Corp 1999 - 2001
Clarkston Chrysler Jeep April 1995 - March 1999
Anderson Jeep March 1993 - April 1995
Skills
Automotive, Audio Engineering, Lighting Control, Media Production, Hands-on Training, Road Racing, Auto Racing, Powertrain, Automotive Engineering, Vehicles, Coaching, Teaching, Process Improvement, Team Building, Dealers, Customer Satisfaction, Continuous Improvement, Training, Automotive Aftermarket, Warranty, Automobile, Customer Service
Education
University of Phoenix 2006 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.2
Motech Automotive 1992 — 1994
Certificate of Completion, Automobile/Automotive Mechanics Technology/Technician
Chrysler September 2006 - Present
Aditya Birla Minacs February 2005 - February 2006
TTi Global June 2002 - February 2005
Ford Motor Company June 2001 - June 2002
Acro Service Corp 1999 - 2001
Clarkston Chrysler Jeep April 1995 - March 1999
Anderson Jeep March 1993 - April 1995
Skills
Automotive, Audio Engineering, Lighting Control, Media Production, Hands-on Training, Road Racing, Auto Racing, Powertrain, Automotive Engineering, Vehicles, Coaching, Teaching, Process Improvement, Team Building, Dealers, Customer Satisfaction, Continuous Improvement, Training, Automotive Aftermarket, Warranty, Automobile, Customer Service
Education
University of Phoenix 2006 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.2
Motech Automotive 1992 — 1994
Certificate of Completion, Automobile/Automotive Mechanics Technology/Technician
James Hardin's Aditya Birla Minacs Experience September 2009 - May 2013
Job Real Estate Title Examiner at Austin Title
Industry Real Estate
Experience
Austin Title May 2013 - Present
Aditya Birla Minacs September 2009 - May 2013
Minacs Co September 2009 - May 2013
Aditya Birla Minacs February 2009 - September 2009
Minacs Co January 2008 - February 2009
Crossroads Community Services May 2002 - August 2002
Skills
Legal Research, Financial Analysis, Negotiation, Arbitration, Mediation, Excel, Word, Automobile
Education
Southwestern University 2000 — 2004
Bachelor of Arts (B.A.), Political Science and Government
Jesuit College Preparatory
Austin Title May 2013 - Present
Aditya Birla Minacs September 2009 - May 2013
Minacs Co September 2009 - May 2013
Aditya Birla Minacs February 2009 - September 2009
Minacs Co January 2008 - February 2009
Crossroads Community Services May 2002 - August 2002
Skills
Legal Research, Financial Analysis, Negotiation, Arbitration, Mediation, Excel, Word, Automobile
Education
Southwestern University 2000 — 2004
Bachelor of Arts (B.A.), Political Science and Government
Jesuit College Preparatory
Carisa Hazzard Carisa Hazzard's Aditya Birla Minacs Experience November 2009 - November 2011
Job Onboard Sales at Aerotek Aviation Engineering
Industry Aviation & Aerospace
Experience
Aerotek Aviation Engineering April 2015 - Present
Macy April 2012 - April 2015
Aditya Birla Minacs November 2009 - November 2011
CompUSA October 2004 - March 2005
Avenue November 2002 - July 2004
RGIS December 2001 - November 2002
TechTeam Global November 2000 - May 2001
Colorado Prime Corporation June 1997 - July 2000
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Call Centers, Sales, Training, Retail, Process Scheduler, Inventory Management, Customer Satisfaction, Data Entry, Merchandising, Time Management, Management
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration
University of Phoenix 2001 — 2003
Information Technology
Aerotek Aviation Engineering April 2015 - Present
Macy April 2012 - April 2015
Aditya Birla Minacs November 2009 - November 2011
CompUSA October 2004 - March 2005
Avenue November 2002 - July 2004
RGIS December 2001 - November 2002
TechTeam Global November 2000 - May 2001
Colorado Prime Corporation June 1997 - July 2000
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Call Centers, Sales, Training, Retail, Process Scheduler, Inventory Management, Customer Satisfaction, Data Entry, Merchandising, Time Management, Management
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration
University of Phoenix 2001 — 2003
Information Technology
Shannon O'Loughlin Shannon O'Loughlin's Aditya Birla Minacs Experience November 2001 - February 2010
Job Technical Project Manager at Proctor Financial
Industry Information Technology and Services
Experience
Proctor Financial February 2010 - Present
Aditya Birla Minacs November 2001 - February 2010
Minacs (previously Phoenix Group, Inc.) April 1997 - November 2001
Automated Marketing Systems 1995 - 1997
Skills
Team Management, Project Management, Vendor Management, Oracle, Business Analysis, ITIL, Data Center, Process Improvement, Service Delivery, SDLC, IT Strategy, IT Service Management, Outsourcing, Active Directory
Education
University of Michigan
BA, English, Political Science
Proctor Financial February 2010 - Present
Aditya Birla Minacs November 2001 - February 2010
Minacs (previously Phoenix Group, Inc.) April 1997 - November 2001
Automated Marketing Systems 1995 - 1997
Skills
Team Management, Project Management, Vendor Management, Oracle, Business Analysis, ITIL, Data Center, Process Improvement, Service Delivery, SDLC, IT Strategy, IT Service Management, Outsourcing, Active Directory
Education
University of Michigan
BA, English, Political Science
Megha Thakkar - PMP, ITIL, CSM's Aditya Birla Minacs Experience March 2002 - January 2006
Job Sr. IT Project Manager EDI & SDLC at GXS
Industry Information Technology and Services
Experience
OpenText August 2013 - Present
Xerox May 2010 - August 2013
Telesis Corporation August 2009 - April 2010
Sparsh Technologies October 2006 - June 2008
Novaserra Technologies / Global eProcure January 2006 - October 2006
Aditya Birla Minacs March 2002 - January 2006
Skills
PMP, Program Management, SDLC, Project Management, CRM, Process Improvement, Integration, Change Management, Transition Management, Customer Service, Software Project..., Operations Management, ITIL, Resource Management, Management, Vendor Management, Business Analysis, Business Process, Leadership, Business Development, Project Planning, SharePoint, Project Delivery, Team Management, Product Management, Project Portfolio..., Process Management, Software Development, Agile Methodologies, Risk Management, Business Process..., Manage Client..., Team Leadership, Requirements Analysis, Consulting, IT Service Management, Recruiting, Service Delivery, IT Strategy, Manage client..., IT Outsourcing, Team Building, Business Intelligence, Scrum, ITIL v3 Foundations..., Certified Scrum Master..., EDI, B2B, Outsourcing, SWIFT Messaging
Education
University of Mumbai
B'Com, Finance, Accounts, Management, Psychology, Export & Import Management
University of Mumbai
Bachelor of Commerce (B.Com.), Business Management, Finance
OpenText August 2013 - Present
Xerox May 2010 - August 2013
Telesis Corporation August 2009 - April 2010
Sparsh Technologies October 2006 - June 2008
Novaserra Technologies / Global eProcure January 2006 - October 2006
Aditya Birla Minacs March 2002 - January 2006
Skills
PMP, Program Management, SDLC, Project Management, CRM, Process Improvement, Integration, Change Management, Transition Management, Customer Service, Software Project..., Operations Management, ITIL, Resource Management, Management, Vendor Management, Business Analysis, Business Process, Leadership, Business Development, Project Planning, SharePoint, Project Delivery, Team Management, Product Management, Project Portfolio..., Process Management, Software Development, Agile Methodologies, Risk Management, Business Process..., Manage Client..., Team Leadership, Requirements Analysis, Consulting, IT Service Management, Recruiting, Service Delivery, IT Strategy, Manage client..., IT Outsourcing, Team Building, Business Intelligence, Scrum, ITIL v3 Foundations..., Certified Scrum Master..., EDI, B2B, Outsourcing, SWIFT Messaging
Education
University of Mumbai
B'Com, Finance, Accounts, Management, Psychology, Export & Import Management
University of Mumbai
Bachelor of Commerce (B.Com.), Business Management, Finance
Shalonda Miles Shalonda Miles's Aditya Birla Minacs Experience September 2012 - Present
Job Customer Care Supervisor at Aditya Birla Minacs
Industry Industrial Automation
Experience
Aditya Birla Minacs September 2012 - Present
Jefferson North Assembly Plant May 2012 - Present
Skills
Customer Service, Process Improvement, Call Centers, Customer Satisfaction, Operations Management
Education
University of Phoenix 2009 — 2012
Bachelor of Business Management (B.B.A.), Business, Management, Marketing, and Related Support Services, B
Aditya Birla Minacs September 2012 - Present
Jefferson North Assembly Plant May 2012 - Present
Skills
Customer Service, Process Improvement, Call Centers, Customer Satisfaction, Operations Management
Education
University of Phoenix 2009 — 2012
Bachelor of Business Management (B.B.A.), Business, Management, Marketing, and Related Support Services, B
Mrinal Agrawal's Aditya Birla Minacs Experience June 2010 - August 2010
Job Network Engineer and Program Manager at AT&T Mobility (Contractor)
Industry Telecommunications
Experience
AT&T Mobility August 2012 - Present
Tech Mahindra October 2013 - Present
Tech Mahindra June 2011 - September 2013
Robert H. Smith School of Business September 2010 - May 2011
Aditya Birla Minacs June 2010 - August 2010
UltraTech Cement Ltd January 2008 - February 2008
Skills
LTE, Wireless, UMTS, Networking, Access, Regression Testing, System Testing, Telecommunication..., Technical Support, Help Desk Support, Device Testing, End User Support, Project Coordination, Inventory Management, Test Management, Customer Service, IMS, Help Desk Management, VoLTE, IP Multimedia Subsystem, Location Based Services, Geoprobe, IRIS, Python, Telecommunications, Testing, 3G
Education
University of Maryland College Park 2009 — 2011
MS, Telecommunication
R. V. College of Engineering, Bangalore 2005 — 2009
BE, Electronics and Communication
Coursera
AT&T Mobility August 2012 - Present
Tech Mahindra October 2013 - Present
Tech Mahindra June 2011 - September 2013
Robert H. Smith School of Business September 2010 - May 2011
Aditya Birla Minacs June 2010 - August 2010
UltraTech Cement Ltd January 2008 - February 2008
Skills
LTE, Wireless, UMTS, Networking, Access, Regression Testing, System Testing, Telecommunication..., Technical Support, Help Desk Support, Device Testing, End User Support, Project Coordination, Inventory Management, Test Management, Customer Service, IMS, Help Desk Management, VoLTE, IP Multimedia Subsystem, Location Based Services, Geoprobe, IRIS, Python, Telecommunications, Testing, 3G
Education
University of Maryland College Park 2009 — 2011
MS, Telecommunication
R. V. College of Engineering, Bangalore 2005 — 2009
BE, Electronics and Communication
Coursera
John Petzold John Petzold's Aditya Birla Minacs Experience January 2006 - April 2008
Job Partner at J3Partners, LLC
Industry Renewables & Environment
Experience
J3Partners, LLC January 2006 - Present
eRecyclingCorps - Redefining the Mobile Ecosystem December 2013 - November 2014
ReCellular, Inc. July 2012 - October 2014
TREVCO, Inc. June 2011 - May 2012
Greensite Developers January 2010 - May 2011
Airadigm Communications June 2008 - December 2009
Aditya Birla Minacs January 2006 - April 2008
Enterprise 1, LLC. August 2001 - December 2005
OE Systems, Inc. September 1998 - May 2001
DCT, Inc. August 1996 - September 1998
Skills
Business Strategy, Strategic Planning, Due Diligence, Financial Modeling, Strategy, Leadership, Investments, Finance, Managerial Finance, Forecasting, Business Process, Business Development, Management, Risk Management, Process Improvement, Analysis, Change Management, Enterprise Software, Mergers & Acquisitions, Project Management, Accounting, Start-ups, Financial Analysis, Operations Management, Executive Management, New Business Development, Restructuring, Corporate Finance, Consulting
Education
University of Michigan 1988 — 1992
BBA, Professional Accounting, 3.65
J3Partners, LLC January 2006 - Present
eRecyclingCorps - Redefining the Mobile Ecosystem December 2013 - November 2014
ReCellular, Inc. July 2012 - October 2014
TREVCO, Inc. June 2011 - May 2012
Greensite Developers January 2010 - May 2011
Airadigm Communications June 2008 - December 2009
Aditya Birla Minacs January 2006 - April 2008
Enterprise 1, LLC. August 2001 - December 2005
OE Systems, Inc. September 1998 - May 2001
DCT, Inc. August 1996 - September 1998
Skills
Business Strategy, Strategic Planning, Due Diligence, Financial Modeling, Strategy, Leadership, Investments, Finance, Managerial Finance, Forecasting, Business Process, Business Development, Management, Risk Management, Process Improvement, Analysis, Change Management, Enterprise Software, Mergers & Acquisitions, Project Management, Accounting, Start-ups, Financial Analysis, Operations Management, Executive Management, New Business Development, Restructuring, Corporate Finance, Consulting
Education
University of Michigan 1988 — 1992
BBA, Professional Accounting, 3.65
Betsy DeJesus's Aditya Birla Minacs Experience February 2003 - July 2004
Job Bilingual Professional
Industry Human Resources
Experience
Driveline Retail Merchandising May 2015 - Present
AssembleTronics llc September 2014 - May 2015
Appliance Warehouse of America, a member of the CSC ServiceWorks Family of Companies February 2011 - August 2014
Unified Business Technologies March 2008 - March 2009
Vista Farms January 2005 - July 2007
Aditya Birla Minacs February 2003 - July 2004
Skills
Bilingual, Accounts Receivable, Human Resources, Payroll, Recruiting, Interviews, Invoicing, Customer Service, Spreadsheets, Teamwork, Management, Accounts Payable, Time Management, ADP Payroll, Accounting, Benefits Administration, Onboarding, Employee Relations, Talent Acquisition, Internet Recruiting, Performance Management, Applicant Tracking..., Talent Management
Education
Columbia College 2014 — 2016
Bachelor of Business Administration (B.B.A.), Organizational Behavior and Human Resource, 3.75
Tarrant County College 2011 — 2013
Associate of Arts (A.A.), General Studies, 3.75
Driveline Retail Merchandising May 2015 - Present
AssembleTronics llc September 2014 - May 2015
Appliance Warehouse of America, a member of the CSC ServiceWorks Family of Companies February 2011 - August 2014
Unified Business Technologies March 2008 - March 2009
Vista Farms January 2005 - July 2007
Aditya Birla Minacs February 2003 - July 2004
Skills
Bilingual, Accounts Receivable, Human Resources, Payroll, Recruiting, Interviews, Invoicing, Customer Service, Spreadsheets, Teamwork, Management, Accounts Payable, Time Management, ADP Payroll, Accounting, Benefits Administration, Onboarding, Employee Relations, Talent Acquisition, Internet Recruiting, Performance Management, Applicant Tracking..., Talent Management
Education
Columbia College 2014 — 2016
Bachelor of Business Administration (B.B.A.), Organizational Behavior and Human Resource, 3.75
Tarrant County College 2011 — 2013
Associate of Arts (A.A.), General Studies, 3.75
Kristy Krager Kristy Krager's Aditya Birla Minacs Experience February 2009 - October 2012
Job Training Embedment Manager at Sears Holdings Corporation
Industry Consumer Services
Experience
Sears Holdings Corporation September 2013 - Present
Sears Holdings Corporation October 2012 - Present
Aditya Birla Minacs February 2009 - October 2012
Skills
BPO, Workforce Management, Call Center, Transition Management, Process Excellence, Vendor Management, Service Delivery, Team Management, Screening, Customer Satisfaction, Outsourcing, Sla, MIS, Quality Assurance, Inbound Marketing, Business Analysis, Call Centers, Leadership, Management, Performance Management, Recruiting, Training, Team Leadership, Customer Service
Education
The University of Texas at Austin 2006 — 2008
Bachelor's degree, Ecology and Evolutionary Biology
Texas Tech University 2003 — 2006
Biology/Biological Sciences, General
Sears Holdings Corporation September 2013 - Present
Sears Holdings Corporation October 2012 - Present
Aditya Birla Minacs February 2009 - October 2012
Skills
BPO, Workforce Management, Call Center, Transition Management, Process Excellence, Vendor Management, Service Delivery, Team Management, Screening, Customer Satisfaction, Outsourcing, Sla, MIS, Quality Assurance, Inbound Marketing, Business Analysis, Call Centers, Leadership, Management, Performance Management, Recruiting, Training, Team Leadership, Customer Service
Education
The University of Texas at Austin 2006 — 2008
Bachelor's degree, Ecology and Evolutionary Biology
Texas Tech University 2003 — 2006
Biology/Biological Sciences, General
Lisa Cooke's Aditya Birla Minacs Experience January 2003 - January 2006
Job Supervisor at Kohl & Frisch Limited
Industry Wholesale
Experience
Kohl and Frisch January 2007 - Present
Shoppers Drug Mart January 2006 - January 2007
Aditya Birla Minacs January 2003 - January 2006
Voxdata 2002 - 2003
Sunquest January 1999 - January 2001
Holiday House January 1990 - January 1999
Skills
Customer Service, Coaching, Training, Performance Management, Personal Development, Cross-functional Team..., Team Leadership, Teamwork, Team Building, Quality Assurance, Interviews, Management, Hiring, Policy, Employee Training, Operations Management, Employee Relations, Inventory Management, Customer Retention, Leadership, Process Improvement
Education
Toronto School of Business 1989 — 1990
Travel and Tourism Honours Diploma
Kohl and Frisch January 2007 - Present
Shoppers Drug Mart January 2006 - January 2007
Aditya Birla Minacs January 2003 - January 2006
Voxdata 2002 - 2003
Sunquest January 1999 - January 2001
Holiday House January 1990 - January 1999
Skills
Customer Service, Coaching, Training, Performance Management, Personal Development, Cross-functional Team..., Team Leadership, Teamwork, Team Building, Quality Assurance, Interviews, Management, Hiring, Policy, Employee Training, Operations Management, Employee Relations, Inventory Management, Customer Retention, Leadership, Process Improvement
Education
Toronto School of Business 1989 — 1990
Travel and Tourism Honours Diploma
Ruth Byrd Ruth Byrd's Aditya Birla Minacs Experience April 2012 - October 2012
Job Business Systems Analyst at General Motors
Industry Information Services
Experience
General Motors February 2015 - June 2015
Hewlett-Packard December 2014 - February 2015
Davis Insurance Group Agency October 2013 - February 2014
Aditya Birla Minacs April 2012 - October 2012
State of Michigan December 2005 - March 2012
Detroit Water & Sewerage Department June 2000 - December 2005
EDS Corporation January 1998 - May 2000
Skills
SAP BI, Oracle, Oracle 11g, MS SQL Server 2014, Testing, Software Documentation, Microsoft Office, Software Quality..., Technical Presentations, SDLC, Windows, VMware, Troubleshooting, JavaScript, Quality Assurance, Linux, HTML 5/ CSS3, Software Development, Visual Studio, Visual C#, MS Visual Studio, Management, ASP.NET MVC, Windows Azure, Oracle Enterprise..., Requirements Gathering, Business Communications, Customer Service, Training, Leadership, SharePoint, Team Building
Education
University of Detroit Mercy 1996 — 1998
Bachelor of Science (B.S.), Computer and Information Sciences, General
General Motors February 2015 - June 2015
Hewlett-Packard December 2014 - February 2015
Davis Insurance Group Agency October 2013 - February 2014
Aditya Birla Minacs April 2012 - October 2012
State of Michigan December 2005 - March 2012
Detroit Water & Sewerage Department June 2000 - December 2005
EDS Corporation January 1998 - May 2000
Skills
SAP BI, Oracle, Oracle 11g, MS SQL Server 2014, Testing, Software Documentation, Microsoft Office, Software Quality..., Technical Presentations, SDLC, Windows, VMware, Troubleshooting, JavaScript, Quality Assurance, Linux, HTML 5/ CSS3, Software Development, Visual Studio, Visual C#, MS Visual Studio, Management, ASP.NET MVC, Windows Azure, Oracle Enterprise..., Requirements Gathering, Business Communications, Customer Service, Training, Leadership, SharePoint, Team Building
Education
University of Detroit Mercy 1996 — 1998
Bachelor of Science (B.S.), Computer and Information Sciences, General
Emily Schreiber-Moore's Aditya Birla Minacs Experience 1999 - Present
Job Creative Director at Minacs
Industry Marketing and Advertising
Experience
Minacs Marketing Solutions December 1999 - Present
Aditya Birla Minacs 1999 - Present
TRIO Communications August 1999 - April 2000
Freelance makeup artist and stylist 1995 - 2000
Jack Morton Worldwide 1997 - 1999
Caribiner 1991 - 1996
Sandy Corporation 1989 - 1992
Skills
Concept Design, Photo Art Direction, Team Oriented, Creative Direction, Creative Concept..., Client Communications, Content Strategy, Website Development, Multi-channel Marketing, Photography, Team-oriented, Video Production, Product Development, Television, Interactive Marketing, Illustration, Entertainment, Advertising, Graphics, Integrated Marketing, Marketing, Video, Direct Mail, Creative Strategy, Copywriting, Direct Marketing, Training, Brand Development, Digital Marketing, Corporate Branding, Digital Strategy, Social Media Marketing, Art Direction, Interactive Advertising, Relationship Marketing, Online Marketing, User Experience, Branding & Identity, Online Advertising, Graphic Design, Email Marketing, Digital Media, Multimedia, Mobile Marketing, Adobe Creative Suite, Web Design, Marketing Communications, Social Media, Marketing Strategy, Leadership
Education
Wayne State University 1978 — 1980
MA, Theatre
University of Michigan
BA, Theatre & Art
Minacs Marketing Solutions December 1999 - Present
Aditya Birla Minacs 1999 - Present
TRIO Communications August 1999 - April 2000
Freelance makeup artist and stylist 1995 - 2000
Jack Morton Worldwide 1997 - 1999
Caribiner 1991 - 1996
Sandy Corporation 1989 - 1992
Skills
Concept Design, Photo Art Direction, Team Oriented, Creative Direction, Creative Concept..., Client Communications, Content Strategy, Website Development, Multi-channel Marketing, Photography, Team-oriented, Video Production, Product Development, Television, Interactive Marketing, Illustration, Entertainment, Advertising, Graphics, Integrated Marketing, Marketing, Video, Direct Mail, Creative Strategy, Copywriting, Direct Marketing, Training, Brand Development, Digital Marketing, Corporate Branding, Digital Strategy, Social Media Marketing, Art Direction, Interactive Advertising, Relationship Marketing, Online Marketing, User Experience, Branding & Identity, Online Advertising, Graphic Design, Email Marketing, Digital Media, Multimedia, Mobile Marketing, Adobe Creative Suite, Web Design, Marketing Communications, Social Media, Marketing Strategy, Leadership
Education
Wayne State University 1978 — 1980
MA, Theatre
University of Michigan
BA, Theatre & Art
Elizabeth Dube's Aditya Birla Minacs Experience March 2013 - August 2013
Job Assistant Manager at Extra Space Storage
Industry Telecommunications
Experience
Extra Space Storage September 2013 - Present
Aditya Birla Minacs March 2013 - August 2013
Famous Footwear April 2011 - March 2013
Comcast August 2006 - October 2009
Verizon Wireless March 2005 - May 2006
Verizon Wireless October 2004 - March 2005
Verizon Wireless May 2003 - October 2004
Brookstone September 2002 - February 2003
Gadzooks, Inc March 2002 - August 2002
G&G Rave April 2000 - October 2001
Skills
Organizational Behavior, Retail Management, Outstanding Customer..., Sales, Customer Satisfaction, Customer Service, Visual Merchandising, Loss Prevention, Job Scheduling, Leadership, Microsoft Office, Management, Employee Training, Payroll, Retail, Store Management
Education
University of Phoenix 2009 — 2010
Master of Science, Administration of Justice and Security, 3.97
University of Detroit Mercy 1996 — 2000
Bachelor of Science, Criminal Justice, 3.01
Extra Space Storage September 2013 - Present
Aditya Birla Minacs March 2013 - August 2013
Famous Footwear April 2011 - March 2013
Comcast August 2006 - October 2009
Verizon Wireless March 2005 - May 2006
Verizon Wireless October 2004 - March 2005
Verizon Wireless May 2003 - October 2004
Brookstone September 2002 - February 2003
Gadzooks, Inc March 2002 - August 2002
G&G Rave April 2000 - October 2001
Skills
Organizational Behavior, Retail Management, Outstanding Customer..., Sales, Customer Satisfaction, Customer Service, Visual Merchandising, Loss Prevention, Job Scheduling, Leadership, Microsoft Office, Management, Employee Training, Payroll, Retail, Store Management
Education
University of Phoenix 2009 — 2010
Master of Science, Administration of Justice and Security, 3.97
University of Detroit Mercy 1996 — 2000
Bachelor of Science, Criminal Justice, 3.01
Bob Sochacki Bob Sochacki's Aditya Birla Minacs Experience October 2008 - November 2009
Job Data Center Manager at Attendance on Demand
Industry Information Technology and Services
Experience
Attendance on Demand March 2014 - Present
Kforce/Ally Financial May 2013 - March 2014
CA Technologies/Nimsoft October 2011 - April 2013
HDI Motown April 2009 - April 2013
ANXeBusiness November 2009 - October 2011
Aditya Birla Minacs October 2008 - November 2009
Aditya Birla Minacs August 2005 - September 2008
Minacs August 1998 - August 2005
Miller Canfield June 1996 - July 1998
EDS March 1994 - May 1996
Skills
Service Desk, Incident Management, Change Management, Process Development, Leading By Example, IT Service Management, ITIL, Service Delivery, Service Management, Metrics, Vendor Management, SLA, Call Center, Managed Services, Customer Satisfaction, SaaS, Teamwork, IT Management, Process Improvement, Team Management, Business Process, Team Leadership, People Management, Outsourcing, Business Management, Process Engineering, Customer Relations, Mentoring, IT Strategy, Leadership, IT Operations Management, Cloud Computing, Customer Service, Customer Retention, Management, Servers, Security, Project Management, System Administration, Call Centers, Networking, Program Management, System Deployment, Common Sense, Value Creation, SDLC, CRM, Information Technology, Technical Support, Strategy
Education
University of Phoenix 2002 — 2010
N/A, MIS, 3.4 GPA
National Institute of Technology 1983 — 1985
EET, Electronics, 3.8 GPA
Bentley High School 1980 — 1982
Attendance on Demand March 2014 - Present
Kforce/Ally Financial May 2013 - March 2014
CA Technologies/Nimsoft October 2011 - April 2013
HDI Motown April 2009 - April 2013
ANXeBusiness November 2009 - October 2011
Aditya Birla Minacs October 2008 - November 2009
Aditya Birla Minacs August 2005 - September 2008
Minacs August 1998 - August 2005
Miller Canfield June 1996 - July 1998
EDS March 1994 - May 1996
Skills
Service Desk, Incident Management, Change Management, Process Development, Leading By Example, IT Service Management, ITIL, Service Delivery, Service Management, Metrics, Vendor Management, SLA, Call Center, Managed Services, Customer Satisfaction, SaaS, Teamwork, IT Management, Process Improvement, Team Management, Business Process, Team Leadership, People Management, Outsourcing, Business Management, Process Engineering, Customer Relations, Mentoring, IT Strategy, Leadership, IT Operations Management, Cloud Computing, Customer Service, Customer Retention, Management, Servers, Security, Project Management, System Administration, Call Centers, Networking, Program Management, System Deployment, Common Sense, Value Creation, SDLC, CRM, Information Technology, Technical Support, Strategy
Education
University of Phoenix 2002 — 2010
N/A, MIS, 3.4 GPA
National Institute of Technology 1983 — 1985
EET, Electronics, 3.8 GPA
Bentley High School 1980 — 1982
Jeff Pieti's Aditya Birla Minacs Experience March 2012 - August 2013
Job Senior Financial Analyst at Flint Group
Industry Accounting
Experience
Flint Group August 2013 - Present
Aditya Birla Minacs March 2012 - August 2013
BCBSM May 2006 - February 2012
General Motors 2002 - 2006
Skills
Financial Analysis, Variance Analysis, Accounting, Hyperion Enterprise, Financial Reporting, Sarbanes-Oxley Act, Process Improvement, Financial Modeling, Managerial Finance, Internal Controls, Forecasting, Auditing, Financial Statements, Strategic Financial..., Business Process...
Education
Wayne State University 2009 — 2011
MSA, Accounting
University of Michigan-Dearborn 1997 — 2001
BBA, Accounting
Flint Group August 2013 - Present
Aditya Birla Minacs March 2012 - August 2013
BCBSM May 2006 - February 2012
General Motors 2002 - 2006
Skills
Financial Analysis, Variance Analysis, Accounting, Hyperion Enterprise, Financial Reporting, Sarbanes-Oxley Act, Process Improvement, Financial Modeling, Managerial Finance, Internal Controls, Forecasting, Auditing, Financial Statements, Strategic Financial..., Business Process...
Education
Wayne State University 2009 — 2011
MSA, Accounting
University of Michigan-Dearborn 1997 — 2001
BBA, Accounting
Dante Quetulio's Aditya Birla Minacs Experience August 2009 - April 2012
Job Software Engineer at RGIS
Industry Telecommunications
Denise Horne's Aditya Birla Minacs Experience February 2014 - October 2014
Job Seeking new position
Industry Telecommunications
Experience
FUEL Mobile August 2015 - Present
Convergys January 2007 - Present
Convergys September 1998 - Present
Aditya Birla Minacs February 2014 - October 2014
Convergys January 2002 - January 2007
Dartmouth, Nova ScotiaSchool Board January 1996 - June 2000
APSEA January 1997 - January 2000
HRM School B 1996 - 1998
Mariposa January 1985 - January 1987
Skills
Customer Satisfaction, Vendor Management, Process Improvement, Performance Management, Coaching, Employee Relations, Supervisory Skills, Team Leadership, Problem Solving, Data Analysis, Strategic Planning, Avaya, Operations Management, IVR, Performance Metrics, Excel, Call Center, Continuous Improvement, Negotiation, Microsoft Office, Change Management, Team Building, Training Delivery, Vendor Relations, Metrics, Quality Assurance, Operational Excellence, Call Centers, Human Resources, Strategy, Program Management
Education
St John First aid Dartmouth Nova Scotia
The University of British Columbia 1986 — 1987
FUEL Mobile August 2015 - Present
Convergys January 2007 - Present
Convergys September 1998 - Present
Aditya Birla Minacs February 2014 - October 2014
Convergys January 2002 - January 2007
Dartmouth, Nova ScotiaSchool Board January 1996 - June 2000
APSEA January 1997 - January 2000
HRM School B 1996 - 1998
Mariposa January 1985 - January 1987
Skills
Customer Satisfaction, Vendor Management, Process Improvement, Performance Management, Coaching, Employee Relations, Supervisory Skills, Team Leadership, Problem Solving, Data Analysis, Strategic Planning, Avaya, Operations Management, IVR, Performance Metrics, Excel, Call Center, Continuous Improvement, Negotiation, Microsoft Office, Change Management, Team Building, Training Delivery, Vendor Relations, Metrics, Quality Assurance, Operational Excellence, Call Centers, Human Resources, Strategy, Program Management
Education
St John First aid Dartmouth Nova Scotia
The University of British Columbia 1986 — 1987
Joe He's Aditya Birla Minacs Experience 2010 - Present
Job Manager, Database Adminstration, North America at Aditya Birla Minacs
Industry Information Technology and Services
Experience
Aditya Birla Minacs 2010 - Present
Minacs 2009 - Present
Minacs 2001 - 2009
Visteon 1999 - 2001
Ford Motor EFHD Devision 1997 - 1999
MCD Comporation 1996 - 1997
Skills
Oracle RAC, Oracle, Replication, SQL Tuning, Data Warehousing, Database Administration, Databases, Performance Tuning, Business Analysis, Disaster Recovery, Vendor Management, SDLC, Servers, Troubleshooting, Business Intelligence, VMware, Requirements Analysis, Data Modeling, Database Design, Data Migration, Red Hat Linux, IT Management, IT Service Management, Unix, ITIL, PL/SQL, SQL, Data Integration, High Availability, Unix Shell Scripting, Enterprise Architecture, ETL, Storage, RMAN
Education
University of Detroit Mercy 1996 — 1997
MS, Management of Information System
Aditya Birla Minacs 2010 - Present
Minacs 2009 - Present
Minacs 2001 - 2009
Visteon 1999 - 2001
Ford Motor EFHD Devision 1997 - 1999
MCD Comporation 1996 - 1997
Skills
Oracle RAC, Oracle, Replication, SQL Tuning, Data Warehousing, Database Administration, Databases, Performance Tuning, Business Analysis, Disaster Recovery, Vendor Management, SDLC, Servers, Troubleshooting, Business Intelligence, VMware, Requirements Analysis, Data Modeling, Database Design, Data Migration, Red Hat Linux, IT Management, IT Service Management, Unix, ITIL, PL/SQL, SQL, Data Integration, High Availability, Unix Shell Scripting, Enterprise Architecture, ETL, Storage, RMAN
Education
University of Detroit Mercy 1996 — 1997
MS, Management of Information System
Anne Feder's Aditya Birla Minacs Experience February 2012 - September 2013
Job Project Manager at Dialog Direct
Industry Automotive
Experience
Dialog Direct August 2014 - Present
The Mars Agency June 2014 - August 2014
Meredith Xcelerated Marketing (MXM) September 2013 - May 2014
Aditya Birla Minacs February 2012 - September 2013
Xperience November 2010 - January 2012
Quicken Loans August 2009 - June 2010
Skills
Account Management, Leadership, Coaching, Sales, Recruiting, Process Improvement, Business Development, Strategy, CRM, Training, Relationship Management, Budget Monitoring, Strategic Communications, Cross-functional Team..., Budgets, Marketing, Program Management, Time Management, Fundraising, Facebook, Retail, Blogging, Management, Customer Satisfaction, Public Speaking, Team Building
Education
University of Michigan-Dearborn 2007 — 2009
BA, Psychology
Western Michigan University 2005 — 2007
Behavioral Psychology
Dialog Direct August 2014 - Present
The Mars Agency June 2014 - August 2014
Meredith Xcelerated Marketing (MXM) September 2013 - May 2014
Aditya Birla Minacs February 2012 - September 2013
Xperience November 2010 - January 2012
Quicken Loans August 2009 - June 2010
Skills
Account Management, Leadership, Coaching, Sales, Recruiting, Process Improvement, Business Development, Strategy, CRM, Training, Relationship Management, Budget Monitoring, Strategic Communications, Cross-functional Team..., Budgets, Marketing, Program Management, Time Management, Fundraising, Facebook, Retail, Blogging, Management, Customer Satisfaction, Public Speaking, Team Building
Education
University of Michigan-Dearborn 2007 — 2009
BA, Psychology
Western Michigan University 2005 — 2007
Behavioral Psychology
Shannon Robinson, PHR/SHRM-CP's Aditya Birla Minacs Experience June 2006 - June 2009
Job Sr. Human Resources Consultant
Industry Human Resources
Experience
Morley Companies, Inc. June 2009 - Present
Aditya Birla Minacs June 2006 - June 2009
Aditya Birla Minacs March 2002 - June 2006
EDS August 1999 - March 2002
Skills
Performance Management, Workforce Management, Employee Engagement, Workforce Planning, PHR, Talent Acquisition, Recruiting, Employee Benefits, Human Resources, Sourcing, Technical Recruiting, Employee Training, Outsourcing, Training Delivery, Leadership Development, SPHR, Business Analysis, Leadership, Staff Development, Applicant Tracking..., Call Centers, Interviews, Benefits Administration, Strategic Planning, BPO, HRIS, Training, Coaching, Organizational..., Process Improvement, Cross-functional Team..., Succession Planning, Team Building, Operations Management, Program Management, CRM, Business Process..., Team Leadership, Talent Management, Team Management, PeopleSoft, Incentive Programs, Management, New Hire Orientations, Hiring, HR Consulting, Strategic HR, Change Management, Employee Relations, Onboarding
Education
University of Michigan-Flint 1995 — 1999
Bachelors, Business Management
Morley Companies, Inc. June 2009 - Present
Aditya Birla Minacs June 2006 - June 2009
Aditya Birla Minacs March 2002 - June 2006
EDS August 1999 - March 2002
Skills
Performance Management, Workforce Management, Employee Engagement, Workforce Planning, PHR, Talent Acquisition, Recruiting, Employee Benefits, Human Resources, Sourcing, Technical Recruiting, Employee Training, Outsourcing, Training Delivery, Leadership Development, SPHR, Business Analysis, Leadership, Staff Development, Applicant Tracking..., Call Centers, Interviews, Benefits Administration, Strategic Planning, BPO, HRIS, Training, Coaching, Organizational..., Process Improvement, Cross-functional Team..., Succession Planning, Team Building, Operations Management, Program Management, CRM, Business Process..., Team Leadership, Talent Management, Team Management, PeopleSoft, Incentive Programs, Management, New Hire Orientations, Hiring, HR Consulting, Strategic HR, Change Management, Employee Relations, Onboarding
Education
University of Michigan-Flint 1995 — 1999
Bachelors, Business Management
Monica Stanica's Aditya Birla Minacs Experience February 2005 - November 2007
Job Project Manager at 407 ETR
Industry Information Technology and Services
Experience
407 ETR April 2015 - Present
TD March 2013 - March 2015
IIROC (Investment Industry Regulatory Organization of Canada) January 2012 - December 2012
Scotiabank January 2011 - January 2012
LCBO January 2010 - January 2011
IBM November 2007 - December 2009
Aditya Birla Minacs February 2005 - November 2007
Minacs December 1999 - February 2005
Skills
Business Analysis, Workforce Management, CRM, ITIL, ACD, Project Management, PMP, SDLC, Solution Architecture, Software Development, Change Management, Call Centers, Project Delivery, Telecommunications, Management, Enterprise Software, Analysis, Vendor Management, VoIP
Education
1988 — 1993
M.Sc. Engineering, Computers and Automation
High School
407 ETR April 2015 - Present
TD March 2013 - March 2015
IIROC (Investment Industry Regulatory Organization of Canada) January 2012 - December 2012
Scotiabank January 2011 - January 2012
LCBO January 2010 - January 2011
IBM November 2007 - December 2009
Aditya Birla Minacs February 2005 - November 2007
Minacs December 1999 - February 2005
Skills
Business Analysis, Workforce Management, CRM, ITIL, ACD, Project Management, PMP, SDLC, Solution Architecture, Software Development, Change Management, Call Centers, Project Delivery, Telecommunications, Management, Enterprise Software, Analysis, Vendor Management, VoIP
Education
1988 — 1993
M.Sc. Engineering, Computers and Automation
High School
Trisha Ruberg's Aditya Birla Minacs Experience September 2012 - Present
Job Sr. Business Partner, Human Resources at Aditya Birla Minacs
Industry Outsourcing/Offshoring
Experience
Aditya Birla Minacs September 2012 - Present
Aditya Birla Minacs 2006 - Present
Education
University of Baltimore
B.A., Psychology/Criminology/Business
Aditya Birla Minacs September 2012 - Present
Aditya Birla Minacs 2006 - Present
Education
University of Baltimore
B.A., Psychology/Criminology/Business
Richard Pickens's Aditya Birla Minacs Experience September 2010 - June 2011
Job DTE Energy Customer Care
Industry Computer Networking
Experience
DTE Energy June 2015 - Present
Strategic Staffing Solutions May 2012 - June 2015
Aditya Birla Minacs September 2010 - June 2011
Strategic Business Planning, Inc. January 2005 - October 2010
National City Bank December 1999 - February 2008
National City Bank April 1997 - September 1998
Skills
• Configuration of..., • Configuration of..., • Working knowledge of..., • Firm grasp of OSI..., • Configuration level 3..., • Configuration of..., • Configuration of..., • Configuration of WAN..., • Wireless router with..., • Software updates,..., • Setup email clients, • Printer..., • Hardware component..., • Ping, tracert, dns..., • Virus/malware removal, • Setup of wireless..., • Setup of static ip w/..., • Low RF, slow internet..., Troubleshooting, System Administration, VoIP, TCP/IP, CCNA, Management, Security, Vendor Management, DNS, Disaster Recovery, Wireless, Databases, Technical Support, WAN, Networking, Sales, SharePoint, Active Directory, Customer Service, Program Management, Traceroute, Process Improvement, Leadership, XP, Hardware, Strategic Planning, Cisco Technologies
Education
Global Information Technology
Information Technology Networking Professional
University of Michigan-Dearborn
Bachelor of Arts (B.A.), Economics
DTE Energy June 2015 - Present
Strategic Staffing Solutions May 2012 - June 2015
Aditya Birla Minacs September 2010 - June 2011
Strategic Business Planning, Inc. January 2005 - October 2010
National City Bank December 1999 - February 2008
National City Bank April 1997 - September 1998
Skills
• Configuration of..., • Configuration of..., • Working knowledge of..., • Firm grasp of OSI..., • Configuration level 3..., • Configuration of..., • Configuration of..., • Configuration of WAN..., • Wireless router with..., • Software updates,..., • Setup email clients, • Printer..., • Hardware component..., • Ping, tracert, dns..., • Virus/malware removal, • Setup of wireless..., • Setup of static ip w/..., • Low RF, slow internet..., Troubleshooting, System Administration, VoIP, TCP/IP, CCNA, Management, Security, Vendor Management, DNS, Disaster Recovery, Wireless, Databases, Technical Support, WAN, Networking, Sales, SharePoint, Active Directory, Customer Service, Program Management, Traceroute, Process Improvement, Leadership, XP, Hardware, Strategic Planning, Cisco Technologies
Education
Global Information Technology
Information Technology Networking Professional
University of Michigan-Dearborn
Bachelor of Arts (B.A.), Economics
Kay Reeves's Aditya Birla Minacs Experience January 2008 - July 2011
Job Independant Product Consultant at Doterra Essential Oils
Industry Health, Wellness and Fitness
Experience
Doterra Essential Oils April 2013 - Present
Minacs January 2008 - July 2011
Aditya Birla Minacs January 2008 - July 2011
Skills
Call Centers, Customer Service, Process Improvement, Operations Management, Management, Coaching, Team Building, Sales, Account Management, Microsoft Office, Project Management, Marketing, Program Management, Sales Management, Cross-functional Team..., Direct Sales, Training
Education
Southwest Texas State University 1991 — 1994
Bachelor's degree, Speech Communication and Rhetoric
Doterra Essential Oils April 2013 - Present
Minacs January 2008 - July 2011
Aditya Birla Minacs January 2008 - July 2011
Skills
Call Centers, Customer Service, Process Improvement, Operations Management, Management, Coaching, Team Building, Sales, Account Management, Microsoft Office, Project Management, Marketing, Program Management, Sales Management, Cross-functional Team..., Direct Sales, Training
Education
Southwest Texas State University 1991 — 1994
Bachelor's degree, Speech Communication and Rhetoric
Martina Hoagland's Aditya Birla Minacs Experience January 2005 - March 2008
Job Network Voice Engineer at AAA Life Insurance Company
Industry Insurance
Experience
AAA Life Insurance Company February 2015 - Present
Trinity Health (HQ Michigan) August 2014 - February 2015
Trinity Health (HQ Michigan) March 2013 - August 2014
Trinity Health (HQ Michigan) March 2008 - March 2013
Aditya Birla Minacs January 2005 - March 2008
Aditya Birla Minacs October 2001 - January 2005
Aditya Birla Minacs February 1998 - October 2001
Skills
Cisco Unified Contact..., Cisco Call Manager, Nortel, Avaya Communication..., Avaya Aura, NICE Call Recording, Symon, Cisco UCS, Exony, Call Centers, Telecommunications, Avaya, Avaya IP Telephony, ACD, Cisco VoIP, Unified Communications, Voice Mail, VoIP, CTI, Cisco Technologies, IVR, Contact Centers, Avaya Site..., Technical Support, Avaya Technologies, Troubleshooting, Disaster Recovery, WAN, VMware, Networking, Software Documentation, LAN-WAN, Telephony, Windows Server, IP, Infrastructure, System Administration, Servers, SIP, Network Architecture, Healthcare, UCCE, Vendor Management, Data Center, Process Improvement
Education
University of Michigan
AAA Life Insurance Company February 2015 - Present
Trinity Health (HQ Michigan) August 2014 - February 2015
Trinity Health (HQ Michigan) March 2013 - August 2014
Trinity Health (HQ Michigan) March 2008 - March 2013
Aditya Birla Minacs January 2005 - March 2008
Aditya Birla Minacs October 2001 - January 2005
Aditya Birla Minacs February 1998 - October 2001
Skills
Cisco Unified Contact..., Cisco Call Manager, Nortel, Avaya Communication..., Avaya Aura, NICE Call Recording, Symon, Cisco UCS, Exony, Call Centers, Telecommunications, Avaya, Avaya IP Telephony, ACD, Cisco VoIP, Unified Communications, Voice Mail, VoIP, CTI, Cisco Technologies, IVR, Contact Centers, Avaya Site..., Technical Support, Avaya Technologies, Troubleshooting, Disaster Recovery, WAN, VMware, Networking, Software Documentation, LAN-WAN, Telephony, Windows Server, IP, Infrastructure, System Administration, Servers, SIP, Network Architecture, Healthcare, UCCE, Vendor Management, Data Center, Process Improvement
Education
University of Michigan
Francis Irvin Alix's Aditya Birla Minacs Experience September 2010 - May 2011
Job Systems Analyst at BlackBerry
Industry Information Technology and Services
Experience
BlackBerry December 2011 - Present
Staples Business Depot (North American Delivery) May 2011 - September 2011
Aditya Birla Minacs September 2010 - May 2011
Taiyo Yuden August 2005 - April 2007
Skills
Customer Service, Operating Systems, SQL, Software Documentation, Testing, Software Development, HTML, CSS, JavaScript, Git, JIRA, C#, Technical Support, Databases, Networking, Linux, Troubleshooting
Education
University of San Carlos 2000 — 2005
Bachelor of Science, Computer Engineering
BlackBerry December 2011 - Present
Staples Business Depot (North American Delivery) May 2011 - September 2011
Aditya Birla Minacs September 2010 - May 2011
Taiyo Yuden August 2005 - April 2007
Skills
Customer Service, Operating Systems, SQL, Software Documentation, Testing, Software Development, HTML, CSS, JavaScript, Git, JIRA, C#, Technical Support, Databases, Networking, Linux, Troubleshooting
Education
University of San Carlos 2000 — 2005
Bachelor of Science, Computer Engineering
Tina Taylor-Lucas's Aditya Birla Minacs Experience September 2002 - December 2005
Job Community Care Advocate at United Way of America
Industry Nonprofit Organization Management
Experience
United Way of America September 2009 - Present
United Way September 2009 - Present
Teletech@Home August 2009 - August 2010
Summit Health August 2008 - January 2009
Kelly Services January 2008 - July 2008
Banker's Life and Casualty January 2007 - January 2008
Mathis Community Center April 2006 - May 2007
Aditya Birla Minacs September 2002 - December 2005
Skills
Volunteer Management, Non-profits, Fundraising, Program Development, Community Outreach, Grant Writing, Board Development, Philanthropy, Planned Giving, Annual Giving, Community Development, Grants, Stewardship, NGOs, Social Services, Community Organizing, Capacity Building, Event Planning, Fundraisers, Program Evaluation, Youth Development
Education
University of Michigan 1996 — 2001
University of Michigan
English
United Way of America September 2009 - Present
United Way September 2009 - Present
Teletech@Home August 2009 - August 2010
Summit Health August 2008 - January 2009
Kelly Services January 2008 - July 2008
Banker's Life and Casualty January 2007 - January 2008
Mathis Community Center April 2006 - May 2007
Aditya Birla Minacs September 2002 - December 2005
Skills
Volunteer Management, Non-profits, Fundraising, Program Development, Community Outreach, Grant Writing, Board Development, Philanthropy, Planned Giving, Annual Giving, Community Development, Grants, Stewardship, NGOs, Social Services, Community Organizing, Capacity Building, Event Planning, Fundraisers, Program Evaluation, Youth Development
Education
University of Michigan 1996 — 2001
University of Michigan
English
Tabatha Broaden's Aditya Birla Minacs Experience April 2010 - Present
Job Escalation Team at Aditya Birla Minacs
Industry Outsourcing/Offshoring
Experience
Aditya Birla Minacs April 2010 - Present
Verizon Wireless March 2000 - October 2010
Skills
Microsoft Office, Microsoft Office 2007, PowerPoint, Excel
Education
University of Phoenix 2011 — 2013
Aditya Birla Minacs April 2010 - Present
Verizon Wireless March 2000 - October 2010
Skills
Microsoft Office, Microsoft Office 2007, PowerPoint, Excel
Education
University of Phoenix 2011 — 2013
Mone Smith's Aditya Birla Minacs Experience September 2011 - Present
Job Recording Analyst at Title Source
Industry Consumer Services
Experience
Title Source June 2012 - Present
Aditya Birla Minacs September 2011 - Present
Child Care Provider October 2008 - September 2011
University Commons Organization March 2009 - September 2009
Skills
Childcare, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Outlook
Education
University of Detroit Mercy 2008 — 2010
Master of Science (M.S.), Law Enforcement Intelligence Analysis
University of Detroit Mercy 2002 — 2009
Master of Architecture (M.Arch.), Architecture
Title Source June 2012 - Present
Aditya Birla Minacs September 2011 - Present
Child Care Provider October 2008 - September 2011
University Commons Organization March 2009 - September 2009
Skills
Childcare, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Outlook
Education
University of Detroit Mercy 2008 — 2010
Master of Science (M.S.), Law Enforcement Intelligence Analysis
University of Detroit Mercy 2002 — 2009
Master of Architecture (M.Arch.), Architecture
Heather Bagnaschi's Aditya Birla Minacs Experience July 2008 - Present
Job Accounts Payable/Receivable
Industry Accounting
Experience
Aditya Birla Minacs July 2008 - Present
Sitel April 2003 - July 2008
Hilton Hotels Worldwide January 2001 - March 2002
Skills
CRM, Call Centers, Customer Satisfaction, Customer Service, Leadership, Management, Payroll, Recruiting, Training
Education
University of Phoenix 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Aditya Birla Minacs July 2008 - Present
Sitel April 2003 - July 2008
Hilton Hotels Worldwide January 2001 - March 2002
Skills
CRM, Call Centers, Customer Satisfaction, Customer Service, Leadership, Management, Payroll, Recruiting, Training
Education
University of Phoenix 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Asia Anderson's Aditya Birla Minacs Experience August 2011 - June 2012
Job Customer Service Representative
Industry Telecommunications
Experience
Walmart April 2015 - August 2015
Aerotek January 2014 - July 2014
Allegra Direct Communications, Inc. April 2013 - November 2013
Aditya Birla Minacs August 2011 - June 2012
McDonald's Corporation March 2011 - September 2011
Quality Choice Correctional Healthcare March 2011 - September 2011
N and h big time savers January 2010 - October 2010
St Augustine Plantation January 2008 - August 2008
Skills
Customer Service, Call Centers, Training, Leadership, Customer Satisfaction
Education
Tallahassee Community College 2008 — 2009
Walmart April 2015 - August 2015
Aerotek January 2014 - July 2014
Allegra Direct Communications, Inc. April 2013 - November 2013
Aditya Birla Minacs August 2011 - June 2012
McDonald's Corporation March 2011 - September 2011
Quality Choice Correctional Healthcare March 2011 - September 2011
N and h big time savers January 2010 - October 2010
St Augustine Plantation January 2008 - August 2008
Skills
Customer Service, Call Centers, Training, Leadership, Customer Satisfaction
Education
Tallahassee Community College 2008 — 2009
Gregory Soto's Aditya Birla Minacs Experience March 2013 - Present
Job Site Manager / Operations at Aditya Birla Minacs
Industry Outsourcing/Offshoring
Experience
Aditya Birla Minacs March 2013 - Present
Aditya Birla Minacs March 2010 - March 2013
Aditya Birla Minacs (ABM) October 2006 - March 2010
Aditya Birla Minacs (ABM) May 2006 - October 2006
Sitel September 2003 - May 2006
Skills
Leadership, Outsourcing, BPO, Vendor Management, Process Improvement, Customer Experience, Call Centers, Customer Service, Team Management, Management
Education
Texas State Technical College Waco 1999 — 2001
Associate's degree, Computer Systems Networking and Telecommunications
Texas A&M University 1997 — 1999
Engineer's degree
Aditya Birla Minacs March 2013 - Present
Aditya Birla Minacs March 2010 - March 2013
Aditya Birla Minacs (ABM) October 2006 - March 2010
Aditya Birla Minacs (ABM) May 2006 - October 2006
Sitel September 2003 - May 2006
Skills
Leadership, Outsourcing, BPO, Vendor Management, Process Improvement, Customer Experience, Call Centers, Customer Service, Team Management, Management
Education
Texas State Technical College Waco 1999 — 2001
Associate's degree, Computer Systems Networking and Telecommunications
Texas A&M University 1997 — 1999
Engineer's degree
Monique Gardner's Aditya Birla Minacs Experience 2010 - 2014
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Aditya Birla Minacs 2010 - 2014
Skills
Great Motivator, Communication, Team Building, Team Leadership
Education
Winston-Salem State University 1984 — 1987
Strayer University (VA)
Bachelor's degree, Business Administration and Management, General
Aditya Birla Minacs 2010 - 2014
Skills
Great Motivator, Communication, Team Building, Team Leadership
Education
Winston-Salem State University 1984 — 1987
Strayer University (VA)
Bachelor's degree, Business Administration and Management, General
Barbara Iuliani-Fortuna's Aditya Birla Minacs Experience August 2012 - January 2013
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Collabera August 2012 - March 2013
Aditya Birla Minacs August 2012 - January 2013
Comcast Cable April 2009 - January 2012
Skills
Technical Support, Translation, Italian, French to English, English to French, Spanish-English, English-Spanish, italian cuisine, Entrepreneurship, Training Delivery, Employee Training
Education
University of Michigan-Flint 2008 — 2015
Bachelor's Degree, International Business
Collabera August 2012 - March 2013
Aditya Birla Minacs August 2012 - January 2013
Comcast Cable April 2009 - January 2012
Skills
Technical Support, Translation, Italian, French to English, English to French, Spanish-English, English-Spanish, italian cuisine, Entrepreneurship, Training Delivery, Employee Training
Education
University of Michigan-Flint 2008 — 2015
Bachelor's Degree, International Business
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY