Amdocs Company
Industry: Company
DescriptionAmdocs is a multinational corporation headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises. Headquarters: Chesterfield, Missouri, United States CEO: Shuky Sheffer (30 Sep 2018–) Revenue: 3.97 billion USD (2018) Subsidiaries: Vubiquity, OpenMarket, Vindicia, cVidya, Actix,
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Amdocs Employees
Midland States Bank May 2012 - March 2014
Amdocs March 2010 - May 2012
Amdocs March 2008 - March 2010
Amdocs December 2004 - March 2008
Skills
Project Planning, Risk Management, Training, Databases, Employee Training, Business Analysis, Account Management, Banking, Change Management, Customer Satisfaction, Integration, Management, Leadership, Microsoft Office, Process Improvement, Project Management, SDLC, SQL, Software Project..., Visio, Business Development, Call Centers, ITIL, Telecommunications, Telecommunications..., Billing Systems, Release Management, Requirements Analysis, Microsoft Excel, SharePoint, Troubleshooting, Financial Services, Business Process, Team Leadership, Stress Management
Education
Eastern Illinois University 2009 — 2014
Master's Degree, Technology
Southern Illinois University, Carbondale 2002 — 2004
Bachelor of Science (B.S.), Information Systems Technologies
Lake Land College 2000 — 2002
Associate of Arts (A.A.), Speech Communication
Verizon December 2013 - Present
MetLife January 2013 - August 2013
TUCSE Consulting LLC December 2011 - January 2013
Amdocs March 2011 - December 2011
IBM June 2005 - June 2011
TUCSE Consulting LLC January 2005 - June 2005
Comcast December 2002 - January 2005
Skills
Customer Experience, Employee Wellness, Vendor Management, Manage Client..., Project Management, CRM, Call Centers, Leadership, Management, Strategy, Business Process..., Service Delivery, Consulting, Business Analysis
Education
Duquesne University
Business Management
Shaw Communications December 2011 - Present
Johnson & Johnson August 2011 - December 2011
Fairleigh Dickinson University September 2009 - August 2011
Future Shop February 2009 - March 2009
METLIFE (Metropolitan Life) August 2007 - July 2008
Amdocs July 2006 - January 2007
Self-employed May 2003 - January 2006
Skills
Customer Service, XP, Windows 7, Project Management, Troubleshooting, Microsoft Office, Team Leadership, Microsoft Excel, Windows, Process Improvement, Teamwork, HTML, VMware, System Administration, Microsoft Word, Business Analysis, Program Management, PowerPoint, Leadership, Social Media, Management, Project Planning, Time Management, Customer Retention, Friendly Personality, Multi Tasking, Customer Satisfaction, Team Building, Security, Training, Data Center, Information Technology, Databases, Access, Software Installation, SharePoint, Telecommunications, Software Documentation, Testing, TCP/IP, Windows XP
Education
Fairleigh Dickinson University 2009 — 2011
Bachelor's of Science, Information Technology
Westchester Community College 2003 — 2006
Certificate, Computer Programming; Software Development
Westchester Community College 2003 — 2005
Associate's Degree, Computer Science
Orderly Health May 2015 - Present
Electronic Arts (EA) December 2014 - June 2015
Upsight October 2013 - November 2014
Kontagent August 2012 - November 2013
Smart Energy Capital December 2010 - June 2012
SRA International September 2009 - December 2010
SunEdison May 2008 - August 2009
DuocUC 2007 - 2008
Amdocs April 2006 - February 2007
The Blackstone Group June 2005 - February 2006
Skills
Product Management, Start-ups, Product Development, Entrepreneurship, Business Development, Data Analysis, Management, Mobile Analytics, Mobile Devices, Leadership, SaaS, Business Strategy, Sales, Market Research, Project Management, Analytics, Analysis, Strategy, CRM, Customer Success, Financial Modeling, Account Management, Financial Analysis, Management Consulting, Spanish, Renewable Energy, New Business Development, Strategic Planning, Strategic Partnerships, Cost Benefit, Mergers & Acquisitions, Business Process, Budgets
Education
Duke University 2001 — 2004
Bachelor of Arts
Cox Communications June 2014 - Present
Slalom Consulting January 2012 - June 2014
Amdocs March 2005 - October 2011
Accenture September 2000 - March 2005
Skills
Integration, Business Process..., Project Management, Business Development, CRM, Management Consulting, Business Intelligence, Requirements Analysis, Business Analysis, PMO, Business Transformation, Management, SDLC, Business Process..., Telecommunications, Cross-functional Team..., Consulting, Leadership, Business Process, Solution Selling, Software Project..., Professional Services, Requirements Gathering, Vendor Management, Project Portfolio..., Pre-sales, Change Management, Project Delivery, Business Requirements, Software Development, Visio, Software Implementation, Solution Architecture, IT Strategy, Program Management
Education
Georgia State University 1998 — 1999
MBA, IT/Accounting/eCommerce
Georgia State University 1997 — 1998
MPA, Accounting System
Florida State University 1995 — 1997
BS, Accounting
West Hall High School 1988 — 1993
Nelnet Business Solutions October 2012 - Present
Amdocs August 2004 - July 2012
Dextra Media June 1999 - August 2004
US West Direct June 1994 - June 1999
Skills
Perl scripting, ksh shell scripting, Informatica PowerCenter..., Weblogic Administration, UNIX System Admin, prod and development..., On Call and Pager..., Red Hat Linux SysAdmin..., Unix, Troubleshooting, Web Applications, Perl, Data Warehousing, Integration, HP-UX, Unix Shell Scripting, Shell Scripting, Red Hat Linux
Education
George Fox University 1972 — 1977
BA, Communication Arts
The Coca-Cola Company August 2014 - Present
The Coca-Cola Company January 2013 - August 2014
The Coca-Cola Company September 2010 - January 2013
Whoop August 2009 - September 2010
SpinVox (acquired by Nuance) December 2008 - July 2009
AMDOCS May 2008 - December 2008
SinglePoint January 2006 - May 2008
Verizon Wireless May 2004 - January 2006
Verizon Wireless July 2003 - May 2004
Cingular Wireless (AT&T Mobility) November 2002 - July 2003
Skills
Mobile, Mobile Technology, Mobile Applications, Mobile Software, Mobile Commerce, New Business Development, Marketing Strategy, Product Development, Mobile Devices, Mobile Marketing, Strategic Partnerships, Product Management, Start-ups, Digital Marketing, Cross-functional Team..., Strategy, E-commerce, Business Strategy, Strategic Planning, Product Launch, Telecommunications, Management, Business Development, Digital Strategy, CRM, Wireless, Segmentation, Digital Media, SaaS, Entrepreneurship, Mergers & Acquisitions, Mobile Advertising, Marketing, Advertising, Product Marketing, Venture Capital, Mobile Internet, Public Relations, Leadership, Online Advertising, Integrated Marketing, Go-to-market Strategy, Competitive Analysis, Sales, Brand Management, Agile Methodologies, Analytics, Lead Generation, Salesforce.com, Multi-channel Marketing
Education
Emory University 1992 — 1996
BA, Political Science
Energizer September 2015 - Present
Post Holdings, Inc. April 2012 - September 2015
Post Holdings, Inc. April 2012 - February 2014
Solutia Inc. February 2010 - March 2012
Amdocs June 2009 - January 2010
Anheuser-Busch April 2007 - March 2009
Anheuser-Busch Companies, Inc. September 2005 - April 2007
Tom Adamitis March 2004 - September 2005
Gary Foster July 2001 - March 2004
Anheuser-Busch June 1998 - June 2001
Skills
Corrugated, Labels, Strategic Sourcing, Procurement, Contract Management, Budgeting, Sourcing, Contract Negotiations, Indirect Procurement, Change Management, SAP, Contract Negotiation, Strategic Planning, Program Management, Budgets, Lean Manufacturing, Purchasing, Strategy, Supply Chain, Supply Chain Management, Leadership, Negotiation, Management, Supply Management, Analysis, Cross-functional Team..., Quality Assurance, Human Resources, Process Improvement, Pricing, Forecasting, Continuous Improvement, Customer Service, Inventory Management, Logistics, Vendor Management, Operations Management, Team Building, Product Development, Inventory Control
Education
Fontbonne University
Bachelor of Arts (B.A.), Business Administration and Management, General
Lindenwood University
Master of Arts (M.A.), Business/Corporate Communications
Cleveland Clinic Abu Dhabi May 2013 - August 2015
Children's Healthcare of Atlanta March 2012 - December 2012
Booz & Company September 2008 - November 2011
Cisco Systems, Inc May 2007 - September 2008
Amdocs April 2006 - May 2007
University of Rochester Medical Center/Strong Health September 2003 - August 2005
Frontier Communications December 2000 - August 2003
Skills
CRM, Management Consulting, Leadership, Strategy, Project Management, Business Development, Business Process..., Healthcare Consulting, Business Strategy, Management, Call Centers, Workforce Management, Program Management, Business Analysis, Analysis, Consulting, Healthcare, Call Center Development, Team Leadership, Health Insurance, Healthcare Information..., Contact Center Design, Training, Customer Experience..., Strategic Consulting, Performance Improvement, Healthcare Management, Change Management, Business Transformation, Cross-functional Team..., Healthcare IT, IVR, Customer Insight, CRM software, Project Execution, Contact Center..., Contact Center..., Contact Center Strategy, Epic Systems, Cisco UCS, Vocera
Education
Emory University - Goizueta Business School 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management
Rochester Institute of Technology
Bachelor of Science - Highest Honors, Business Management / Health Systems Administration
Griffin Corners April 2013 - Present
chasenow October 2009 - Present
Olympic Regional Development Authority November 2014 - April 2015
Lovesac August 2014 - September 2014
Lovesac June 2014 - August 2014
DJ's August 2013 - January 2014
*Private firm February 2013 - April 2013
Panera Bread November 2012 - February 2013
AJNA Center for Learning January 2012 - October 2012
Amdocs May 2012 - July 2012
Skills
Facebook, Advertising, Event Planning, Marketing, Photoshop, Event Management, Illustrator, Wine Tasting, Editing, WordPress, Newsletters, Leadership, Retail, Flash Catalyst, Photography, Creative Direction, Strategy, Digital Media, Integrated Marketing, Online Advertising, eye for colour, Fluent English, Learning German and..., Musically talented at..., Adobe Creative Suite, Public Relations, Nonprofits, Graphic Design, Management, Web Design, Training, Marketing Communications, Press Releases, English, Marketing Strategy, Public Speaking, Research, Social Networking, Start-ups, Social Media Marketing, Project Management, Blogging, Publishing, Customer Service, Fundraising, Email Marketing, Online Marketing, Social Media, Sales, Microsoft Office
Education
Fairleigh Dickinson University 2006 — 2010
BS, Business Management w/ concentration in Entrepreneurial Studies, 3.27
Fairleigh Dickinson University - Wroxton College 2008 — 2008
Study Abroad
Penn State University 2013 — 2013
Self-Study Program, Beekeeping 101
American Airlines May 2014 - June 2015
American Airlines January 2013 - April 2014
Deloitte August 2011 - December 2012
Barclays Capital June 2010 - August 2010
Sears Holdings Corporation May 2010 - June 2010
Fourth-Sector Financial Corporation January 2010 - May 2010
Capgemini January 2008 - June 2009
Amdocs 2005 - 2008
Skills
Financial Modeling, Executive Interviews, Requirements Analysis, Gap Analysis, Current State Assessment, Performance Benchmarking, Strategic Roadmaps, M&A execution, Strategy, Corporate Finance, Managerial Finance, Strategic Finance, Cross-functional Team..., Interviews, Forecasting, Business Planning, Outsourcing, Project Management, Finance, Valuation, Due Diligence
Education
London School of Economics and Political Science 2011 — 2011
International Management, Exchange Program
Duke University - The Fuqua School of Business 2009 — 2011
MBA, Finance and Strategy
Ramrao Adik Institute of Technology (RAIT) - Mumbai University 2001 — 2005
Bachelor of Engineering, Computer Engineering, Distinction
Amdocs August 2010 - Present
Amdocs August 2007 - August 2010
Amdocs August 2001 - August 2007
Army National Guard March 1994 - March 2000
Skills
Microsoft Word, Excel,..., Virtual Teams, Multicultural, Release Management, Software Development, Software Documentation, Software Quality..., Collaborative Leadership, Data Analysis, Requirements Gathering, System Testing, User Acceptance Testing, Managing Meetings, Defect Life Cycle, Publishing, Graphics
Education
Fayetteville State University 1998 — 2001
Bachelor of Science (B.S.), Computer Science
Rackspace, the Open Cloud Company November 2013 - Present
Rackspace, the Open Cloud Company March 2013 - November 2013
Amdocs 2010 - 2013
Amdocs 2008 - 2010
T-Mobile 2004 - 2008
Skills
Telecommunications, Business Analysis, Program Management, SQL, Project Management, Change Management, Service Delivery, Unix, Operations Management, Process Improvement, Team Management, Team Leadership, Agile & Waterfall...
Education
Eastern Washington University
Bachelor of Arts (B.A.), Physical and Biological Anthropology
Quintiles August 2014 - Present
TEKsystems May 2013 - August 2014
Amdocs May 2000 - May 2013
Nims Associates, Inc. June 1998 - May 2000
Skills
SQL, Unix Shell Scripting, Investigation, Data Analysis, COBOL, Telecommunications..., Billing Systems, Integration, Requirements Analysis, Unix, Weblogic, Shell Scripting, ITIL, Business Analysis, Amdocs Clarify, Process Improvement, Team Leadership, Analysis, IT Service Management
Education
Eastern Illinois University 1994 — 1998
Bachelor's degree, Mathematics
MICROSOFT CORP. November 2014 - Present
SITA November 2011 - October 2014
Forsythe February 2011 - October 2011
MTM Technologies October 2008 - February 2011
Rogers Communications October 2007 - October 2008
Amdocs June 2007 - October 2007
IATA November 2006 - October 2007
VeriFone -Hewlett Packard January 2002 - November 2006
Citrix Systems Inc. (Spherion Corporation) October 1998 - January 2002
Skills
Microsoft Azure, Cloud Security, OpenStack, Amazon Web Services..., Project Management, Virtualization, Data Center, Cloud Computing, VMware, Citrix, Storage, Disaster Recovery, Active Directory, Cisco Technologies, Servers, Security, vSphere, Citrix Metaframe, Architecture, Solution Architecture, VMware ESX, Networking, Pre-sales, Windows Server, Load Balancing, Hyper-V, IT Management, Infrastructure, VDI, Microsoft Exchange, Virtualisation
Education
Florida Atlantic University 2011 — 2015
Master of Science (M.S.), Information Technology and Management
AmDocs November 2012 - Present
Afni December 2007 - October 2012
Afni March 2000 - December 2007
Understanding Financials 2005 - 2006
Applied Systems 1997 - 2000
Applied Systems 1997 - 2000
Skills
jQuery, Agile Methodologies, JavaScript, Java, C#, Microsoft SQL Server, Web Applications, WebSphere Application..., Hibernate, Visual Basic, REST, CSS, Spring, ASP, WebSphere Portal, Databases, Ruby, jQuery UI, XML, Web Services, Servlets, Java Enterprise Edition, JSP, JRuby, Play Framework, Operating Systems, Websphere, MVC, C++, SOAP, Enterprise Architecture, Software Development, Subversion, Enterprise Software, ASP.NET, JUnit, Visual Studio, .NET, Tomcat, SOA, JDBC, Database Design, AJAX, Test Driven Development, Code Review, AngularJS, SQL, Web Development, HTML, Git
Education
Eastern Illinois University 1994 — 1998
BS, Mathematics & Computer Programming
CalAmp Corp. January 2015 - Present
Mitchell International (A KKR Portfolio Company) April 2011 - January 2015
BusinessOnLine March 2009 - March 2011
Interactivate January 2006 - March 2009
Nionko October 2001 - January 2006
Amdocs April 1998 - September 2001
Euro RSCG London January 1997 - March 1998
Skills
People Management, Leading People, Search Engine..., Search Engine Marketing, Marketing Communications, Direct Marketing, Marketing Automation, Accounting, Sales Operations, Online Advertising, Paid Search, PPC, Creative Writing, E-commerce, Web Content Management, SEO, Digital Marketing, Online Marketing, Email Marketing, Marketing Strategy, Product Marketing, Integrated Marketing, CRM, Salesforce.com, Google Analytics, Account Management, Competitive Analysis, Advertising, Social Media, Business Development, Marketing, Strategic Planning, Lead Generation, Multi-channel Marketing, Web Analytics, Project Management, Social Media Marketing, Mobile Marketing, Google Adwords, B2B, Copywriting, Interactive Marketing, Content Strategy, Web Marketing, Digital Media, Marketing Management, SEM, Leadership, Management, Strategic Partnerships
Education
UC San Diego 2011 — 2013
Professional Certificate, Accounting and Finance
Ecole de Management de Normandie 1996 — 1998
Master's, International Marketing
Leeds Metropolitan University 1993 — 1996
BA (Hons), Marketing
Slalom Consulting May 2012 - Present
Global Health, Education, and Economic Development (Global HEED) April 2008 - Present
Amdocs February 2008 - April 2012
PricewaterhouseCoopers July 2007 - August 2007
Skills
Management, Telecommunications, Social Entrepreneurship, Consulting, Leadership, Product Management, Business Process..., Strategy, Business Development, Call Centers, Product Development, Sales Effectiveness, Marketing Strategy, Forecasting
Education
Emory University 2003 — 2007
BA, Economics, History, Political Science
Amdocs January 2014 - Present
Amdocs June 2011 - December 2013
DDE Consulting January 2010 - June 2011
Iusacell January 2003 - October 2010
Cap Gemini Ernst & Young September 1999 - December 2002
Ernst & Young October 1998 - September 1999
Romero & Asociados February 1997 - September 1998
PricewaterhouseCoopers January 1995 - January 1997
Skills
Change Management, Mobile Devices, Marketing, Strategy, Telecommunications, Wireless, Business Strategy, Business Intelligence, Business Development, CRM, Consulting, Integration, Management, Product Management, Product Marketing, Team Leadership, VAS, VoIP, Management Consulting, Outsourcing
Education
IPADE Business School 2010 — 2011
Major
Universidad Argentina de la Empresa 2001 — 2001
Major
Escuela Politécnica del Ejército 1990 — 1995
BBA
Los Andes
North Highland November 2012 - Present
North Highland April 2011 - November 2012
Amdocs April 2010 - April 2011
Amdocs July 2008 - April 2010
Macy's June 2007 - August 2007
HughesLeahyKarlovic September 2006 - May 2007
HughesLeahyKarlovic May 2006 - August 2006
Skills
Project Management, Visio, SharePoint, Competitive Analysis, Marketing, Leadership, Requirements Gathering, Program Management, Advertising, Management Consulting, Business Analysis, Marketing Strategy, Business Process..., MS Project, Tableau, Contract Management, Telecommunications, CRM, Strategy, Project Planning, Analysis
Education
Emory University - Goizueta Business School 2004 — 2008
BBA
Cree January 2013 - May 2014
PNM Resources April 2012 - September 2012
Rockwell Automation September 2011 - April 2012
Aviva Investors July 2010 - September 2011
R & G Engineering June 2009 - July 2010
Amdocs April 2007 - June 2009
Motorola Mobility July 2003 - April 2007
Motorola Solutions July 2000 - July 2003
Boeing July 1998 - July 2000
Skills
Release Management, Change Management, Environment Management, Software Project..., Software Configuration..., Software Quality..., Software Development, Configuration Management, Business Analysis, Subversion, .NET, JIRA, Testing, ITIL, Visio, Requirements Analysis, ClearCase, Project Management, Scrum, Vendor Management, Information Technology, SDLC, CRM, User Acceptance Testing, IT Service Management, Requirements Gathering, Java, Data Center, Agile Methodologies, SharePoint, Unix, Enterprise Architecture, Integration, Oracle, C++, PMP, SOA, SQL, Databases
Education
Illinois Institute of Technology 2014 — 2015
Master's Degree, Masters in Information Technology & Management, GPA 4.0
Florida Atlantic University 1992 — 1998
Bachelor of Science in Mechanical Engineering, Computer Science applications, GPA 3.0
YouTube February 2015 - Present
Microsoft June 2014 - September 2014
Microsoft July 2011 - July 2013
TIBCO Software August 2010 - July 2011
Amdocs June 2009 - January 2010
Skills
Core Java, Eclipse, Java, XML, SQL, Data Structures, C, C++, SQL Server, C#, Visual Studio, TDD, Windows Azure, Test Driven Development, Distributed Systems, Microsoft SQL Server, Web Services, Object Oriented Design, Swing, Software Design, Algorithms, Testing, MySQL, Python
Education
University of California, Los Angeles 2013 — 2014
Master of Science (MS), Computer Science, 3.8 / 4.0
Pune Institute of Computer Technology 2007 — 2011
B.E., Information Technology, 3.97 / 4.0
Fergusson College 2005 — 2007
HSC, English, Physics, Chemistry, Mathematics, Computer Science
University of Illinois at Urbana-Champaign June 2014 - Present
GENPACT LLC March 2010 - June 2014
Walgreens November 2005 - February 2010
Amdocs May 2005 - July 2005
Best Buy January 2004 - May 2005
Skills
Access, Microsoft Excel, Management, Leadership, Accounting, Vendor Management, Accounts Payable, Auditing, Microsoft Office, Service Delivery, Six Sigma, Program Management, Quality Assurance, Customer Service, BPO, Transition Management, Transition Planning, Vendor Relationships, Lotus Notes, Outlook, Microsoft Word, PowerPoint, Project Management, Windows 7, Accounts Receivable, Project Planning, Troubleshooting, Windows, Transitions, Lean Sigma, Outsourcing, SQL, Higher Education
Education
Eastern Illinois University 2003 — 2005
Bachelor of Science, Computer Information Systems
Parkland College 2000 — 2003
Associates of Science, Business Administration
MetLife June 2014 - December 2014
Synovus November 2012 - June 2014
Aflac September 2011 - November 2012
Aflac March 2004 - September 2011
Greenfield Online October 2000 - March 2004
Amdocs May 1997 - October 2000
Cybertech October 1996 - May 1997
Infrasoft Technologies July 1995 - October 1996
Trilogy Software July 1993 - July 1995
Skills
Data Quality, MS Project, Analysis, Data Architecture, Data Warehousing, Business Intelligence, ETL, Performance Tuning, Enterprise Architecture, SSIS, Data Modeling, SSRS, SDLC, Databases, SQL, Requirements Analysis, Oracle, Database Design, Microsoft SQL Server, Data Migration, Visio, T-SQL, Business Objects, Unix, Data Warehouse..., SOA, SharePoint, Architecture, Enterprise Software, Informatica, Requirements Gathering, Master Data Management, Solution Architecture, Dimensional Modeling, Systems Analysis, Business Analysis, Software Project..., IT Strategy, Disaster Recovery, PL/SQL, Analysis Services, Database Administration, Agile Methodologies, Integration, COBOL, Application Architecture, Data Governance, Erwin, OLAP, Architectures
Education
Emory University - Goizueta Business School 2009 — 2011
MBA, Information Systems & Op. Mgt., Deans List
Pune Institute of Computer Technology 1988 — 1993
BE, Comp. Engg.
University of Pune 1988 — 1993
BE, Comp. Engg.
St. Xavier's College 1987 — 1988
DCSM, Diploma in Comp. Sc. & Mgt
Apple March 2013 - Present
StumbleUpon November 2011 - March 2013
Clickable (Acquired by Syncapse) October 2010 - November 2011
Nokia August 2009 - October 2010
IBM Research Lab Zurich, Switzerland June 2008 - August 2008
Swiss Federal Institute of Technology September 2007 - May 2008
Google January 2006 - September 2007
Amdocs August 2005 - January 2006
Skills
Hadoop, Machine Learning, MapReduce, Algorithms, Distributed Systems, Java, Data Mining, HBase, Big Data, Information Retrieval, Python, C++, Scalability, Natural Language..., Map Reduce, Statistics, Recommender Systems, Design Patterns, Apache Pig, Hive, Scrum, Artificial Intelligence, Apache, NoSQL, Analytics, Pattern Recognition, Software Development, Search Engine Technology, Statistical Modeling, Matlab, OOP, Git, REST, Search relevance, Weka, Computer Vision, R, Optimizations, Open Source, Relevance, Data Science, Data Structures, Pig, SEM, Functional Programming
Education
Eidgenössische Technische Hochschule Zürich 2007 — 2009
Masters, Computer science
Indian Institute of Information Technology 2001 — 2005
B. Tech, Computer Science with Honors
VMIC Haridwar
Cognizant December 2014 - Present
The Home Depot March 2014 - December 2014
Infosys Consulting, Inc. July 2013 - March 2014
Infosys Consulting, Inc. September 2010 - July 2013
Amdocs August 2008 - September 2010
Georgia Institute of Technology August 2006 - May 2008
Earthlink June 2005 - August 2006
Skills
Business Analysis, Business Process..., Analytics, Business Intelligence, Management Consulting, Process Improvement, Project Management, Program Management, SQL, Business Process, Business Strategy, Integration, SDLC, CRM, Requirements Gathering, Six Sigma, Change Management, Telecommunications, Strategy, Requirements Analysis, E-commerce, IT Strategy
Education
Georgia Institute of Technology - Georgia Tech College of Management 2006 — 2008
MBA
Freed-Hardeman University 2001 — 2005
BA
Freed-Hardeman University 2001 — 2005
BS
VoloSpark 2012 - Present
IntellaSphere February 2015 - Present
Appnique 2012 - Present
Amazon 2013 - 2015
HipCricket 2007 - 2012
Amdocs 2006 - 2007
Qpass Amdocs 2004 - 2007
Channel Advisor 2002 - 2003
Motricity (formerly Pinpoint Networks) 1999 - 2002
Skills
Strategic Partnerships, Business Development, Sales, SaaS, Product Management, Mobile Devices, Mobile Marketing, Product Marketing, E-commerce, Strategic Planning, Operations Management, Mergers, Acquisitions, Analytics, Marketing, Enterprise Software, Mobile Technology, Sales Management, Mobile Internet, Leadership, Mobile Advertising, Online Advertising, Venture Capital, Change Management, Corporate Development, Cloud Computing, Mobile Payments, Social Media, Channel, Acquisition Integration, Turn Around Management, Negotiation, Big Data, Consulting, Professional Services, Start-ups, Location Based Services, Team Building, Channel Partner..., Capital Formation, Strategic Finance, Enterprise Marketing, Consumer Marketing, Consumer Software, Intellectual Property, Patents, International..., Taking New Products to..., Building High..., Strategy
Education
Stanford
BS, Engineering
Duke University
MBA, General Management, Marketing, Finance
University of Oxford
Engineering, Literature, History
Hewlett-Packard June 2013 - Present
Creative Information Technology, Inc. October 2011 - Present
Creative Information Technology, Inc. September 2009 - Present
Amdocs October 2001 - January 2007
American Management Systems February 1998 - September 2001
Skills
Project Management, Configuration Management, PMO, CMMI, ITIL Certified, PMP, Project Planning, Management, Agile Methodologies, SQL, SharePoint
Education
George Mason University 2001 — 2003
Master's degree, Technology Management
George Mason University 1991 — 1996
Bachelor of Science (BS), Chemistry
Amdocs June 2012 - Present
Afni August 2011 - June 2012
Afni March 2008 - October 2011
Afni June 2005 - March 2008
Afni March 2000 - June 2005
Afni January 1996 - March 2000
Skills
Routers, Switches, Security, VPN, Wireless, Microsoft Office, Wireshark, CiscoWorks, 12.x, iOS, ASDM, NMS, Cisco Technologies, WAN, Network Security, ASA, Virtualization, IP, Networking, Network Administration, Cisco Call Manager, System Deployment, Load Balancing, Technical Support, Network Engineering, Cisco Certified, Software Installation, Visio, CCNP, Cisco ASA
Education
Eastern Illinois University 1991 — 1995
BA, Communication
Amdocs 2011 - Present
The Innis Company 2009 - 2011
GE 2004 - 2009
Citi 2004 - 2008
MCI 2003 - 2004
MCI 2001 - 2003
MCI 1998 - 2001
AMRE, Inc. (DBA Sears Home Improvements) 1989 - 1997
United States Army 1983 - 1989
Skills
Leadership, Integration, Strategic Partnerships, Talent Management, Coaching, Performance Management, Customer Service, Onboarding, Deferred Compensation, Employee Relations, Change Management, Project Management, CRM, Leadership Development, Compensation & Benefit, Personnel Management, HR Policies, Recruiting, Talent Acquisition, Mergers, Training, Succession Planning, Human Resources, Interviews, Business Strategy, Employee Benefits, Management, Internal Communications, Organizational Design, Time Management, Strategic Planning, Sales, Executive Management, Vendor Management, Mergers & Acquisitions, Program Management, Employee Training, Strategy, Executive Search, Career Counseling, Business Process..., Staff Development, Employee Engagement, Process Improvement, HRIS, Workforce Planning
Education
The Human Resources Certification Institute 2009 — 2009
Senior Professional in Human Resources (SPHR)
LeTourneau University 1997 — 1998
Masters, Business Administration
Ferris State University 1977 — 1981
Bachelors, Television Production (T&D, Corporate)
Ferris State University 1977 — 1979
Associates, Journalism
Amdocs November 2013 - Present
AT&T Mobility July 2013 - Present
NetCracker July 2013 - November 2013
NetCracker May 2012 - June 2013
AT&T 2007 - June 2013
AT&T Mobility 2007 - June 2013
Convergys August 2006 - March 2012
CGI 2003 - 2006
Skills
Telecommunications, Business Analysis, SDLC, Requirements Analysis, Business Process..., Business Process, Testing, Program Management, Requirements Gathering, Management Consulting, Analysis, Leadership, Training, Integration, Vendor Management, Business Intelligence, PMP
Education
Strayer University 2007 — 2009
MSIS, Decision Support System Management
Shorter College 2003 — 2005
MBA
Fort Valley State University 1999 — 2002
BS, Computer Science
Northside High
Human Kinetics March 2010 - Present
Human Kinetics October 2007 - December 2010
Amdocs February 2006 - April 2007
Amdocs February 2002 - February 2006
Amdocs September 2000 - February 2002
Ameritech Cellular April 1996 - September 2000
Skills
Windows Server, Customer Service, Troubleshooting, Testing, Project Planning, Management, CRM, Telecommunications, Technical Support
Education
Eastern Illinois University 2010 — 2011
Bachelor of Arts, General Studies
University of Wisconsin-Milwaukee 1992 — 1995
Atmospheric Sciences and Meteorology
University of Wisconsin Center at Fond du Lac 1990 — 1992
general
The Home Depot August 2012 - Present
PPD November 2007 - August 2012
Amdocs September 1999 - November 2007
Data Dimensions, Corp August 1998 - September 1999
City of Raleigh October 1992 - August 1998
IBM Corporation June 1990 - May 1992
Xerox May 1985 - August 1989
Skills
SDLC, System Administration, Data Center, Unix, Windows Server, Troubleshooting, Oracle, Testing, Servers, Management, Leadership, Project Management
Education
North Carolina Central University 1989 — 1992
MBA, Finance & Marketing
Florida Agricultural and Mechanical University 1981 — 1985
BS, Computer Information Systems
AT&T March 2013 - Present
NextGen June 2009 - March 2013
Amdocs February 2008 - April 2009
AT&T June 2000 - February 2008
UniGroup, Inc 1997 - July 2000
Meridian Enterprises 1993 - 1996
Skills
SDLC, Telecommunications, Requirements Analysis, Data Warehousing, Vendor Management, Integration, PMO, Software Project..., System Deployment, Billing Systems, Business Intelligence, Visio, Business Objects, Business Requirements, Wireless, Project Portfolio..., Resource Management, Enterprise Architecture, Cross-functional Team..., Software Development, Program Management
Education
Fontbonne University 1997 — 2000
Masters of Business Administration, Information Technology, Finance
Maryville University of Saint Louis 1993 — 1997
Bachelor of Science, Management Information Systems
Software Megatrends LLC January 2000 - Present
Teradata January 2014 - Present
Teradata October 2013 - January 2014
BlueCross BlueShield of Tennessee March 2013 - October 2013
Best Buy November 2012 - March 2013
T-Mobile January 2011 - October 2012
Cisco March 2009 - November 2010
Amdocs February 2008 - February 2009
AT&T March 2000 - February 2008
Bank of America August 1997 - March 2000
Skills
Data Warehousing, Cloud Computing, SDLC, Unix, Integration, Software Project..., Business Intelligence, Enterprise Architecture, Telecommunications, Vendor Management, Requirements Analysis, Oracle, Agile Methodologies, Solution Architecture, Software Development, Solaris, Program Management, Unix Shell Scripting, ETL, IT Strategy, Testing, Teradata, Web Services, Performance Tuning, Databases, Enterprise Software, Data Modeling, Pre-sales, SOA, SaaS, PMP, Cisco Technologies, Shell Scripting
Education
Fergusson College 1982 — 1987
M. Sc., Physics
Prabodhini
Rogers Communications September 2014 - Present
Yamana Gold Inc. May 2014 - August 2014
George Brown College February 2014 - May 2014
Amdocs August 2011 - August 2013
Amdocs August 2009 - August 2011
Skills
Business Analysis, Java, Unix, C++, Linux, Software Development, JavaScript, Programming, Requirements Analysis, EJB, CRM, Core Java, Oracle, Unix Shell Scripting, Testing, PL/SQL, Object Oriented Design, Clarify CRM, Oracle SQL, Oracle SQL Developer
Education
George Brown College 2013 — 2014
Post Graduate, Information Technology and Business Analyst
University of Mumbai 2005 — 2009
Bachelor of Computer Engineering, Computer Engineering, 3.73
Bell Canada 2011 - 2012
Bell 2009 - 2011
Bell 2007 - 2009
Amdocs 2002 - 2005
Education
Université de Montréal - HEC Montréal 2006 — 2007
Master of Business Administration (MBA)
McGill University 1998 — 2002
Bachelor of Science (B.Sc.), Computer Science
Ecole de Management de Lyon / EM Lyon
Master of Business Administration (MBA)
Amdocs Kansas July 2015 - Present
Amdocs August 2011 - July 2015
Viewfinity April 2010 - August 2011
DVTel 2008 - 2009
Vigilant Technology 2007 - 2008
Microsoft Corporation 2006 - 2007
Education
Federation University, Australia (previously University of Ballarat) 2002 — 2005
BSc., Information Technology
Resource IT Solutions March 2015 - Present
salesforce.com December 2012 - March 2015
Amdocs January 2012 - November 2012
Stefanini December 2006 - December 2011
Stefanini March 2006 - December 2006
Stefanini November 2003 - March 2006
Stefanini March 2003 - November 2003
TAM November 2001 - March 2003
Previous Experiences March 1996 - November 2001
Skills
Business Intelligence, Outsourcing, CRM, Pre-sales, SaaS, Data Warehousing, Cloud Computing, Business Strategy, Brazilian Portuguese, Oracle, P&L Management, Managed Services, SAP, Latin America, Sales Management, Business Development, Global Business..., Nearshore, Hunting, Outsourcing Management, Global Delivery, Contract Negotiation, Salesforce.com, ITO, International Expertise, ERP/CRM, Offshore, Software Sales, Operations Management, Sales, Cost Models, Consultative Selling, People Management, Pricing Strategy, Analytics, Big Data, PaaS, Consulting, Social Media, Call Centers, Professional Services, Global Account..., Software Solution Sales, Mobile Platforms, C Level Selling, Emerging Markets, Start-up Environment, Multi-cultural Team..., Management, Selling
Education
Fundação Getulio Vargas 2003 — 2004
MBA, Controlling & Auditing
Fundação Getulio Vargas 2000 — 2001
MBA, Business Management
Universidade do Vale do Rio dos Sinos 1993 — 1999
Bachelor, System Analysis
Sprint Nextel July 2009 - Present
Train Trax Technologies, Inc. November 2004 - June 2011
Amdocs December 2006 - January 2009
Sprint November 1998 - March 2003
Skills
Management, Instructional Design, Training, Human Resources, Team Building, CRM, Leadership, Telecommunications, Program Management, Wireless, Vendor Management, Integration, Troubleshooting, VoIP, Customer Service
Education
Emporia State University 1974 — 1978
BSE, Education
WOM Communications, LLC February 2010 - Present
MD Clients March 2010 - Present
Center Makor - Natick November 2013 - Present
JFS of Metrowest August 2013 - July 2015
MD Connect, LLC February 2010 - October 2010
Peer Evaluations LLC July 2009 - July 2010
Oco, Inc. April 2008 - April 2010
Amdocs January 2006 - April 2008
Amdocs 2004 - 2006
BBK Healthcare January 2001 - September 2001
Skills
Online Marketing, SEO, Email Marketing, Web Analytics, Lead Generation, Social Media Marketing, Social Media, Marketing, PPC, Digital Marketing, Marketing Communications, Marketing Strategy, Strategy, Social Networking, Blogging, Web Marketing, SEM, Market Research, Public Relations, Website Development, CRM, User Experience, Start-ups, E-commerce, Online Advertising, B2B, Business Development, Digital Strategy, SaaS, Database Marketing, Facebook, Multi-channel Marketing, Strategic Partnerships, Marketing Management, Mobile Technology, Organic Search, Web Design, Mobile Marketing, Newsletters, Healthcare Marketing, Web Content Management, SMO, Creative Direction, B2B Marketing, Product Development, Business Strategy, Business Analysis, Community Outreach, Community Engagement, Project Management
Education
Thunderbird School of Global Management 2005 — 2006
Executive Certificate (mini-MBA), International Management
Framingham State University 1996 — 1999
B.A. in Economics, Economics, International Business
CGI September 2007 - Present
Amdocs July 2006 - September 2007
American Management Systems May 1999 - July 2006
Skills
Business Intelligence, CMMI, CRM, Management, Management Consulting, PMO, Requirements Analysis, SDLC, Software Development, Telecommunications, Testing, Business Analysis, Consulting, Integration, Software Project..., Requirements Gathering, Business Process
Education
Florida State University - College of Business 1995 — 1999
BS, MIS and Multinational Business
Amdocs September 2006 - Present
Accenture June 2001 - September 2006
Ernst & Young January 2000 - June 2001
Skills
PMO, Business Process, Telecommunications, PMP, Project Management, SDLC, Testing, Process Improvement, Business Process..., CRM, Quality Assurance, Integration, Business Transformation, Outsourcing, Change Management, Consulting, Analysis, Governance, Business Analysis, eTOM, System Implementations, Billing Systems, Software Project...
Education
Emory University - Goizueta Business School 2015 — 2017
Master of Business Administration (MBA)
Ibmec Business School 2003 — 2005
Master of Business Administration
IBMEC University 1995 — 1999
Bachelor, Business Administration
Emory University - Goizueta Business School
Georgia State University
Georgia State University
Georgia State University
Juniper Networks December 2013 - Present
Amdocs May 2011 - December 2013
Nokia Siemens Networks March 2009 - May 2011
Nortel July 2008 - March 2009
Telstra February 2006 - July 2008
Skills
Telecommunications, Solution Selling, Managed Services, Wireless, Go-to-market Strategy, Product Management, Strategic Partnerships, Mobile Devices, Professional Services, Product Marketing, VoIP, Cloud Computing, SaaS, New Business Development, Sales Management, Channel, Business Development, Account Management, Unified Communications, Global Business..., Channel Partners
Education
Fordham University
BS, Marketing
Hult International Business School September 2015 - Present
Accenture September 2011 - July 2015
Accenture July 2008 - August 2011
Amdocs April 2005 - July 2008
Accenture January 2004 - April 2005
Claro March 2003 - December 2003
Skills
Requirements Analysis, Project Management, Business Analysis, Testing, SDLC, PL/SQL, Analysis, Telecommunications, Software Project..., Web Services, Banking, Project Finance, Java, Oracle, Scope Management, Management, Requirements Gathering, People Management, MIS, Project Estimation, Integration, Software Development, Capacity Planning, Business Process, SQL, Full SDLC, Scrum
Education
Hult International Business School 2015 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Fundação Getulio Vargas 2010 — 2011
Specialization, Finance
Universidade Federal de São Carlos 2000 — 2003
Bachelor, Computer Science, 8/10
COTIL 1995 — 1998
Technician, Data Processing, 7/10
Amdocs June 2014 - Present
Amdocs June 2013 - May 2014
Amdocs November 2009 - May 2013
Emtec Inc. June 2005 - October 2009
Skills
Program Management, Management, Cross-functional Team..., Telecommunications, CRM, Customer Lifecycle..., Business Analysis, Solution Architecture, Agile Methodologies, Integration, Consulting, SDLC, Requirements Analysis, Leadership, Project Management
Education
Washington University in St. Louis 2013 — 2015
MBA, Business Administration and Management, General
The University of Texas at Arlington 2003 — 2004
Master of Science, Electrical Engineering, 3.60
Maharashtra Institute of Technology 1998 — 2002
Bachelor of Engineering, Electronics & Telecommunications, 3.0
Fergusson College 1996 — 1998
Higher Secondary School Certificate, N/A
Loyola High School 1987 — 1996
Secondary School Certificate, N/A
Delta Air Lines October 2007 - Present
Amdocs April 2006 - April 2007
Administrative office of courts June 2005 - February 2006
Pitney Bowes December 2004 - February 2005
Syracuse University 2003 - 2004
Skills
Software Development, Airlines, Aviation, SDLC, Agile Methodologies, Requirements Analysis, SQL, SOA, Business Analysis, XML, Web Services, Visio, Integration, SharePoint, Process Improvement, Mobile Application..., Product Management, Product Development, User Experience, Product Road Mapping, Microsoft Excel, Scrum
Education
Emory University - Goizueta Business School 2015 — 2018
Master of Business Administration (M.B.A.)
Syracuse University 2002 — 2004
Master's degree, Computer Engineering
Government College of Engineering Salem 1998 — 2002
Bachelor's degree, Electrical, Electronics and Communications Engineering
Apple June 2015 - September 2015
Marvell Semiconductor June 2012 - July 2014
Amdocs August 2010 - August 2011
Skills
C, Java, Embedded Systems, Linux, Shell Scripting, Data Structures, C++, VHDL, Algorithms, Python, Eclipse, Debugging, Device Drivers, ARM, Go
Education
University of California, San Diego 2014 — 2016
Master's Degree, Computer Science
Pune Institute of Computer Technology 2008 — 2012
Bachelor's degree, Computer Engineering
Fergusson College 2006 — 2008
St. Anne's High School 1993 — 2006
Amdocs August 2013 - July 2015
Skills
C, Data Structures, Unix, Operating Systems, Parallel Programming, Distributed Systems, Embedded Systems, C++, SQL, PL/SQL, SQL*Plus, Telecommunications..., Shell Scripting, Scripting, MySQL, Microsoft Office, Programming, Computer Networking, Software Development, Team Building, Teamwork
Education
Indiana University Bloomington 2015 — 2017
Master's degree, Computer Science
Maharashtra Institute of Technology 2009 — 2013
Bachelor of Engineering (B.E.), Computer Engineering, First class with distinction
Fergusson College 2007 — 2009
NetLine Corporation February 2015 - Present
Sustainable Silicon Valley March 2014 - Present
NetApp February 2011 - May 2013
HP November 2010 - February 2011
AAE Systems October 2010 - November 2010
AppSec Consulting September 2010 - November 2010
KinderCare April 2010 - September 2010
De Anza/Foothill College June 2009 - April 2010
Amdocs 2001 - 2009
Clarify/Nortel Network 1999 - 2001
Skills
Shell Scripting, Release Engineering, Perl, Unix, Software Development, HTML, XML, Java, Solaris, Testing
Education
Amfasoft Corporation
Foothill College 2009 — 2010
Development Eduction
Shinshin Training Center 2009 — 2010
Certficate, Oracle 10g/11g DBA
Northwestern Polytechnic University CA
BS, Computer Science
University of Colorado December 2007 - Present
Amdocs September 2005 - January 2007
Open Systems Technology May 2005 - September 2005
Innovative Employee Solutions (IES) September 2003 - November 2003
Community Colleges of Colorado May 2002 - June 2002
Qwest/U S West January 1995 - March 2002
AIC August 1994 - January 1995
EDS August 1988 - November 1991
Martin Marietta Data Systems March 1984 - August 1988
Skills
DB2, MVS, JCL, COBOL, Databases, SQL, Testing, Microsoft SQL Server, Oracle, Unix, Data Warehousing, SDLC, PL/SQL, Perl, Programming, ETL, Quality Center, Linux, Performance Tuning, Software Development, Software Documentation
Education
Front Range Community College 2002 — 2004
N/A, Computer Science
University of Denver 1984 — 1985
Advanced Certificate in Computer Proficiency, Computer Science
Western Michigan University 1971 — 1975
B.A., Humanistic Psychology/ Fine Arts
Edsel Ford High School
Amdocs July 2001 - Present
Comcast July 2001 - December 2009
JCI Data Processing August 1996 - June 2000
Skills
Time Management, Leadership, Technology Solutions, Business, Management, CRM, Program Management, Access, Billing software..., Vendor Management, Customer Satisfaction, Telecommunications, Billing Systems, Data Analysis, Finance, Testing, Executive Management, SQL, Networking, Sales, Customer Service
Education
Elizabethtown College 1979 — 1983
Bachelor of Science (BS), Sociology and Early Childhood Education
Global Capacity Group November 2010 - Present
Global Capacity Group (Chicago) November 2008 - October 2010
Global Telecom & Technology (GTT) August 2007 - October 2008
TeliaSonera International Carrier June 2004 - August 2007
Amdocs April 2002 - August 2003
Universal Access (UAXS) May 1999 - June 2001
Teleglobe October 1997 - May 1999
Cable & Wireless July 1992 - October 1997
Skills
Telecommunications, Direct Sales, Selling, Account Management, Sales Management, Ethernet, Business Development, Strategic Partnerships, VoIP, Strategic Planning, Wireless, Managed Services, Sales Operations, Solution Selling, Sales, SaaS, MPLS, New Business Development, Contract Negotiation, Start-ups, IP, Strategy, Vendor Management, Customer Satisfaction, Team Building, Networking, International Business, Team Leadership, Consultative Selling, Executive Management, Salesforce.com, International Sales, Broadband, Leadership, Management, DIA, Wave, Contract Negotiations
Education
Dickinson College 1988 — 1992
BA, Political Science and International Relations
Lock Haven Area High School
LivePerson January 2014 - Present
LivePerson April 2013 - March 2014
Avaya March 2012 - April 2013
Avaya March 2008 - February 2012
Avaya May 2007 - March 2008
AVAYA INC. May 2006 - August 2006
Aman Computers 2004 - August 2005
Amdocs June 2003 - September 2004
Leumi Card Credit (Aman Computers) March 2002 - May 2003
PriceWaterhouseCoopers PWC July 2000 - March 2002
Skills
Marketing Strategy, Marketing Management, Product Marketing, Product Management, Pricing, Customer Experience, Competitive Analysis, Market Analysis, Business Planning, Social Media Marketing, Business Strategy, Strategic Planning, Telephony, Avaya, Call Center, Team Management, Unified Communications, Contact Centers, Mobile Devices, CRM, Project Management, Business Intelligence, Business Analysis, Team Leadership, Channel, Solution Selling, Go-to-market Strategy, Strategic Partnerships, Multi-channel Marketing, VoIP, Telecommunications, Enterprise Software, Vendor Management, Program Management, Wireless, Business Development, Cross-functional Team..., Analytics, Management, Strategy, Call Centers, Lead Generation, Managed Services, Demand Generation, Product Development, Channel Partners, SaaS, Sales Enablement, Professional Services, Cloud Computing
Education
Duke University 2005 — 2007
MBA, MBA-marketing, strategy, product
Duke University - The Fuqua School of Business 2005 — 2007
MBA, MBA-marketing, strategy, product
Tel Aviv University 1997 — 2000
BA, Computer Science & Economics
T-Rex Corporation 2013 - October 2014
Consulting 2013 - 2013
TRUE Consulting LLC 2012 - 2013
Internal Revenue Service 2012 - 2012
Keane 2011 - 2011
Amdocs 2009 - 2011
Amdocs 2006 - 2009
Amdocs May 2003 - April 2006
Amdocs February 2001 - May 2003
Amdocs August 2000 - February 2001
Skills
Waterfall, Process Auditing, Business Analysis, Process Improvement, Customer Relations, Billing, User Acceptance Testing, Visio, SDLC, Quality Assurance, Testing, MS Project, Integration, Web Project Management, Problem Solving, Software Quality..., Program Management, Change Management, Requirements Analysis, Telecommunications, Wireless, Business Process, Account Management, Executive Reporting, Mentoring, Order Management, Analysis, SQL, Requirements Gathering, Cross-functional Team..., Software Project..., Training, PMP, Business Process..., Project Management, Software Documentation, Consulting
Education
Franklin University 2002 — 2004
B.S, Business Administration
Parkland College 1996 — 1998
Associates of Science, Accounting
Bayer Business Services 2005 - Present
Waddell & Reed 2003 - 2005
Tier1 Innovation 2001 - 2003
Amdocs 1999 - 2001
Lockheed Martin 1989 - 1999
General Electric 1987 - 1989
Skills
Project Management, Cross-functional Team..., Business Process..., Requirements Analysis, Requirements Gathering, SDLC, Change Management, SaaS, Data Modeling, CRM, Data Warehousing, HTML, VBScript, EAI, Testing, Quality Assurance, Informatica, Siebel, Management, Databases, JavaScript, XML, Business Analysis, Business Intelligence
Education
Drexel University 1983 — 1987
BS, Electrical Engineering
Immaculata University 1982 — 1983
Math/Comp Sci
Methacton High School 1978 — 1982
Salesforce.com September 2006 - Present
Cramer Systems July 2004 - September 2006
Amdocs October 2001 - June 2004
Skills
Cloud Computing, CRM, SaaS, PaaS, Salesforce.com, Enterprise Software, Solution Selling, Force.com, Sales Engineering, Professional Services, Pre-sales, Sales Enablement
Education
University of Kansas - Graduate School of Business 1984 — 1985
MBA, Marketing, MIS
Friends University 1980 — 1984
BS, Business and Computer Science
Independent Scholar, Writer and Editor July 2012 - Present
The Florida Senate January 2013 - May 2013
Florida Department of Law Enforcement July 2011 - June 2012
Columbus Ledger-Enquirer 2002 - 2002
Amdocs 1997 - 1998
Skills
Microsoft Office, Public Speaking, Writing, PowerPoint, Editing, Documentation, Analysis, Social Media, Troubleshooting, Blogging, Photoshop, English, Windows, Public Relations, Writing Skills, InDesign, Press Releases, Excel, Teaching, Research, Copy Editing, Journalism, Problem Solving, Instructional Design, WordPress, Microsoft Excel, Social Networking, Microsoft Word, Software Documentation, Publishing, E-Learning, Technical Writing, Proofreading, Higher Education, Grant Writing, Fundraising, Nonprofits, Teaching Writing, Community Outreach, AP Style, Facebook, Literature, Curriculum Design, Feature Articles, Adult Education, Books, College Teaching, Creative Writing, Training, Publications
Education
Florida State University 2008 — 2013
Doctor of Philosophy (Ph.D.), Rhetoric and Composition
Florida State University 2008 — 2012
Graduate Certificate in Publishing and Editing, Publishing and Editing
Florida State University 2004 — 2008
MFA, Fiction
University of South Florida 2003 — 2004
Master of Arts (M.A.), Rhetoric and Composition/Writing Studies
Valdosta State University 1999 — 2003
Bachelor's degree, English in Journalism Track with minor in creative writing
Amdocs July 2011 - Present
Miller & Miller Construction, Inc February 2005 - July 2005
K and N Trim June 2000 - August 2004
Don Shutts Carpentry, LLC July 1999 - June 2000
C & S Drywall February 1995 - July 1999
Skills
Java, C/C++, JavaScript, XHTML, CSS, SQL, Linux, PHP, AJAX, ActionScript, Windows, Eclipse, Maven, Matlab, OpenGL, Web Services
Education
University of Washington 2008 — 2011
Bachelor of Science, Computer Science
Edmonds Community College 2005 — 2008
Associate of Science
US Tech Solutions August 2014 - November 2014
CTS International April 2013 - May 2014
Amdocs January 2012 - October 2012
Citi June 2007 - October 2011
Shea Kohl Alessi & O'Donnell 2005 - 2007
AT&T 2002 - 2005
Huntco Steel 1999 - 2001
Butler April 1994 - November 1996
McDonnell Douglas November 1978 - September 1989
Skills
Budgets, Finance, Access, Process Improvement, Microsoft Excel, PowerPoint, Forecasting, Analysis, General Ledger, Accounting, Account Reconciliation, Financial, Budgeting, Tax compliance, Contract administration, Tax Preparation, Microsoft Word, Microsoft Office, ADP Payroll, Accounts Payable, Adobe Acrobat, Legal Research, Legal Compliance, PeopleSoft, Tax reporting, Tax returns, Grant administration, Financial analysis, Grants, Payroll Taxes, Lawson HRIS, Payroll Analysis, Multi-state Payroll..., Ceridian Payroll System, Legal Assistance, Paralegals, Compliance, Trend Analysis, payroll, Benefits Administration, Management, Financial Analysis, Managerial Finance, Contract Management, Administration
Education
Fontbonne University
MBA, Business, Law
Saint Louis University
Bachelor's Degree
St. Louis Community College
Associate's Degree, Legal Assistant/Paralegal
Caterpillar Inc. January 2015 - Present
Caterpillar Inc. July 2012 - December 2014
Amdocs February 2005 - July 2012
First Midwest Bank May 2001 - February 2005
Skills
Business Analytics, Microsoft Excel, PowerPoint, Communication Skills, Financial Analysis, Highly detail oriented, Organization &..., Superior Work Ethic, Procurement, Contingent Workforce, Managing Project Budgets
Education
University of Illinois at Urbana-Champaign 1999 — 2001
Bachelor of Arts (B.A.), Economics
Eastern Illinois University 1997 — 1999
Pre-Engineering
Carle Foundation Hospital February 2013 - Present
Carle Foundation Hospital October 2009 - February 2013
Amdocs June 2005 - January 2009
Communications Data Group March 2000 - June 2005
Skills
Research, Healthcare, Customer Service, Outlook, Data Analysis, Administrative..., Microsoft Excel, Human Subjects Research, Microsoft Office, Microsoft Word, Event Planning, Team Building, Process Improvement, Management, IRB, IRB Certified
Education
Eastern Illinois University 2010 — 2013
Bachelor's, General Studies (Minor in Psychology)
Parkland College 2000 — 2002
Associates, General Studies
Amdocs August 2015 - Present
Engage Me March 2012 - Present
Comcast January 2012 - Present
CableLabs May 2013 - August 2015
self 2014 - 2014
Comcast January 2010 - December 2011
BNY Mellon March 2009 - December 2009
Tropos Networks August 2003 - December 2008
Tamalpais Networks, Inc August 2002 - August 2003
Dell / Turin Networks July 2000 - August 2002
Skills
Management, Wireless, Wireless Networking, WiFi, Networking, Network Engineering, Network Architecture, Telecommunications, TCP/IP, Routing, Entrepreneurship, Start-ups, Program Management, Network Administration, Pre-sales, CRM, Network Design, Troubleshooting, Security, Product Management, Strategy, Leadership, Professional Services, Unix, IP, Switches, Mobile Devices, Strategic Partnerships, Ethernet, System Deployment, Integration, Enterprise Software, Executive Management, Broadband, Fine Dining, Business Development, Data Center, Cloud Computing, VoIP, BGP, Go-to-market Strategy, Managed Services, Business Strategy, Vendor Management, IPTV, SaaS, OSPF, Unified Communications
Education
Drexel University 2012 — 2016
Bachelor of Science (B.S.), Business, Current 3.94 GPA
Grumman Data Systems Institute 1985 — 1986
Certificate, Computer Programming
State Farm September 2014 - Present
TEKsystems April 2012 - September 2014
Amdocs December 2003 - April 2012
Parkland College August 1999 - December 2003
Simplified Computers August 1996 - August 1999
Skills
Powershell, VBScript, Active Directory, Windows, Citrix, VMware ESX, Citrix Metaframe, Windows Server 2008, VMware, vSphere, Virtualization, Clustering, Troubleshooting, Windows Server, Windows XP, Operating Systems, Software Installation, Windows Scripting
Education
Eastern Illinois University 2010 — 2011
Bachelor, Liberal Arts and Sciences/Liberal Studies
Parkland College 1999 — 2002
Associate, Windows Administrator
Nexius September 2015 - Present
Nexius April 2013 - August 2015
Slalom Consulting January 2011 - April 2013
Amdocs 2004 - 2011
Purdue University August 2000 - December 2003
Skills
Process Engineering, Technology Integration, Full SDLC, Requirements Management, Software Project..., Agile Project Management, Agile Testing, Organizational Design, Application Performance..., Change Management, Business Process Design, Management Consulting, Marketing Strategy, Quality Assurance, User Acceptance Testing, IT Financial Management, Competitive Analysis, strategic planning, product development, Product Management, Preparation of Business..., vendor management, resource management, Large Budget Management, Strategic Planning, Enterprise Architecture, Vendor Management, Project Management, Testing, Strategy, Requirements Gathering, Management, Team Leadership, Product Development, Program Management, Integration, Business Analysis, Requirements Analysis, Telecommunications, Leadership, CRM
Education
Emory University - Goizueta Business School 2008 — 2010
MBA, Marketing, Decision Sciences
Purdue University
BSEE, Electrical Engineering
Abu Dhabi Indian School
Boeing Commercial Airplanes March 2012 - Present
Amdocs July 2008 - February 2012
STMicroelectronics December 2007 - June 2008
Indian Oil Corporation Limited June 2005 - December 2005
Skills
SAP Warehouse Management, SAP Configuration, ARIS 7.1, Oracle, Requirements Analysis, SQL, Integration, Testing, Unix, SDLC, Software Project..., Agile Methodologies, Visio, Business Analysis, HTML, System Testing, SAP ERP, UML
Education
Thapar Institute of Engineering and Technology 2006 — 2008
M.E, Computer Science and Engineering, A
Punjab Technical University 2002 — 2006
B.E, Information technology, A
Embry-Riddle Aeronautical University
Master of Business Administration (M.B.A.), Aviation/Airway Management and Operations
Sprint Nextel July 2007 - Present
Infosys Technologies Limited January 2003 - July 2007
Nextel Partners 2003 - 2007
Amdocs July 1999 - January 2003
Skills
Billing, Telecommunications, Access, Process Improvement, Databases, Testing, Documentation, Analysis, SQL, Billing Systems, Accounting, Excel, Windows, Outlook, Microsoft Office, Word, General Ledger, Reconciliation, PowerPoint, PL/SQL, Problem Solving, Integration, Data Mining, Data Analysis, Software Development, Production Support, Programming, Debugging, Terradata, Oracle, Teradata, C, COBOL, Unix, Shell Scripting, Software Documentation, Microsoft Excel, Open Source Software, Microsoft Word, Leadership
Education
Fort Hays State University 1994 — 1999
BBA, Computer Information Systems
Washington Metropolitan Area Transit Authority January 2009 - Present
Cyren Call Communications February 2008 - June 2008
mPortal, Inc January 2007 - February 2008
Mobile ESPN April 2006 - January 2007
Sprint-Nextel September 2004 - March 2006
Sentori September 2003 - September 2004
AT&T Wireless 2000 - 2003
Telecorp, PCS 2000 - 2003
Telecorp 2000 - 2003
Amdocs 1999 - 2000
Education
Franklin University 1982 — 1986
EY March 2014 - Present
iGATE May 2012 - December 2013
Wipro BFSI June 2009 - May 2012
Amdocs March 2007 - October 2008
Fiserv SourceOne May 2005 - August 2006
National City Bank April 2003 - May 2005
PNC Financial Services Group January 2000 - April 2003
Sky Bank September 1995 - December 1999
Dollar Bank, FSB 1980 - 1993
Skills
Mergers, Sales Management, Project Management, Managerial Finance, IT Service Management, Staff Development, Banking, Financial Services, Business Development, New Business Development, Business Strategy, Strategic Planning, Relationship Management, Management Consulting, Retail Banking, CRM, Change Management, Business Intelligence, Outsourcing, Portfolio Management, Analysis, Business Process..., Business Transformation, IT Strategy, Leadership, Management, Mergers, Negotiation, PMO, Process Improvement, Program Management, Project Portfolio..., Sales, Strategy, Team Building, Team Management, Consulting, Integration, Executive Management, Governance
Education
Duquesne University 1974 — 1978
BS Business Administration, Managment/Finance
Plum High 1972 — 1974
TravelClick March 2010 - Present
Amdocs December 2008 - February 2010
T-Mobile December 2007 - 2008
Swingvote, LLC 2006 - 2007
Manhattan Associates 2003 - 2006
Skills
SQL, Microsoft SQL Server, SDLC, Data Warehousing, Perl, Oracle, Databases, Unix, Software Documentation, Software Development, Performance Tuning, Oracle RAC, Business Intelligence, Linux, PL/SQL, JavaScript
Education
Florida State University
Amdocs December 2013 - Present
Amdocs Digital Services March 2008 - Present
T-Mobile August 2006 - March 2008
T-Mobile.com December 2004 - August 2006
Corestone Ent. February 2004 - December 2004
Service Communications Inc September 2001 - March 2004
Sagem.com February 2001 - November 2001
Onvia.com January 2001 - January 2001
Drugstore.com January 2000 - January 2001
drugstore.com June 1999 - January 2000
Skills
RFP, Agile Methodologies, RFQ, Mobile Devices, Mobile Technology, Wireless, Scrum, Telecommunications, Agile Project Management, IT Ops, Mobile Applications, Product Management, Integration, Software Project..., Cloud Computing, Software Development, SMS, VoIP, Android, Mobile Commerce, E-commerce, Strategy, Networking
Education
Eastern Washington University 1994 — 1996
Double BAB, Human Resources Mgmt & Personnel Mgmt
Everett Community College 1991 — 1994
AAS, Photography
ADP October 2014 - Present
ADP July 2013 - Present
ADP March 2011 - June 2013
ADP July 2004 - February 2011
ADP September 2002 - June 2004
Amdocs June 2000 - November 2001
ITDS January 1997 - June 2000
Skills
Process Improvement, Project Management, HRIS, Employee Benefits, Benefits Administration, Account Management, Testing, Cross-functional Team..., Management, Training, Outsourcing, Business Analysis, Business Process..., Human Resources, Team Building, Requirements Analysis, Organizational..., Software Project..., Integration, Business Process, Customer Service, CRM, Troubleshooting, Analysis, Change Management, Leadership, Leadership Development, Recruiting, SDLC, Talent Management, Vendor Management, Call Centers, Coaching, Software Documentation, Salesforce.com
Education
Western Connecticut State University 1989 — 1993
BA, Political Science
Duquesne University 1988 — 1989
Pre-Law
TWC - ATG Documentation Development Director of DocumentationTime Warner Cable2005 - Present
JP Morgan Chase & Co. 2003 - 2004
JP Morgan Chase & Co. 2003 - 2004
JP Morgan Chase & Co. 2003 - 2004
Amdocs 1999 - 2001
ITDS 1995 - 2000
Skills
Telecommunications, VOD, IPTV, Broadband, Software Documentation, Vendor Management, VoIP, Wireless, Testing, Ethernet, IP, Mobile Devices, System Deployment, Integration, Switches, Telephony, TCP/IP, Computer Network..., Network Design, SIP
Education
Florida Agricultural and Mechanical University
Horizon Blue Cross Blue Shield of NJ September 2010 - Present
Horizon Blue Cross Blue Shield of NJ March 2008 - September 2010
Horizon Blue Cross Blue Shield of NJ November 2005 - March 2008
Amdocs April 2005 - October 2005
Albertsons October 2004 - March 2005
Bristol-Myers Squibb August 2002 - September 2004
Dow Jones April 2001 - April 2002
Education
Drexel University
Dell March 2010 - Present
Dell Inc April 2007 - March 2013
Bank Of America May 2005 - April 2007
AMDOCS January 2005 - May 2005
Qwest Communications May 1996 - November 2004
MCI / Worldcom October 1995 - April 1996
Tata Consultancy Services October 1992 - October 1995
Skills
C++, SOA, Java Enterprise Edition, Enterprise Architecture, ESB, IT Strategy, M&A experience, Oracle SOA Suite, Oracle BPEL, Product Evaluations, Java Enterprise..., TOGAF, Weblogic, Solution Architecture, Architectures, Enterprise Software, Architecture, Integration, EAI
Education
Doctor Babasaheb Ambedkar Marathwada University 1986 — 1990
Bachelor in Engineering, Computer Science & Engineering
Amdocs Tech TrainerAmdocs
Amdocs (formerly DST Innovis, formerly CableData) 1998 - 2005
Education
El Camino College 1967 — 1969
Phamton Consulting LLC September 2011 - Present
Cree January 2013 - May 2014
PNM Resources April 2012 - September 2012
Rockwell Automation September 2011 - April 2012
Aviva Investors September 2010 - September 2011
R&G Engineering June 2009 - September 2010
Amdocs April 2007 - June 2009
Motorola July 2003 - March 2007
Motorola July 2000 - July 2003
Boeing July 1998 - July 2000
Skills
Spanish, Cross-functional Team..., English, Team Building, Negotiation, Contract Negotiation, Problem Solving, Customer Relations, Team Leadership, Microsoft Office, Team Management, Multilingual, Excel, Word, Translation, Fluent English, PowerPoint, Business Planning, Latin America, Sourcing, Coaching, Vendor, Microsoft Excel, Testing, Management, Customer Service, Configuration Management, Change Management, Release Management, Environment Management, Microsoft Word, Software Configuration..., Program Management, Software Development, Business Analysis, Software Quality..., MS Project, Subversion, Project Management, Vendor Management, ClearCase, JIRA, Software Project..., Analysis, User Acceptance Testing, Strategy, Telecommunications, Project Portfolio..., Software Engineering, Leadership
Education
Illinois Institute of Technology 2014 — 2015
Masters in Information Technology & Management, Management Information Systems, General, 4.0
Florida Atlantic University 1992 — 1998
BSME, Mechanical Engineering
Amdocs 2006 - Present
Education
Emporia State University 1974 — 1978
Sugar Foods Corporation November 2014 - Present
Embraco January 2014 - October 2014
Embraco August 2011 - December 2013
Amdocs, Inc February 2009 - August 2011
Amdocs September 2007 - January 2009
Amdocs March 2005 - September 2007
Skills
Onboarding, Employee Relations, Talent Management, Human Resources, Succession Planning, Deferred Compensation, Performance Management, Employee Engagement, Organizational..., New Hire Orientations, Training, Resume Writing, Socially Responsible..., Recruiting, HR Policies, Employee Benefits, Hiring, FMLA, Career Development, HRIS, Workforce Planning, Management, Leadership, HR Consulting, Talent Acquisition, Strategy, Process Improvement, Employment Law, Performance Appraisal, Benefits Administration, Sourcing
Education
Fontbonne University
Bachelor, Bachelor of Arts, Organizational Studies
Nernix Hall High School
SSM Health Care August 2014 - Present
Centene Corporation March 2014 - August 2014
Centene Corporation September 2013 - February 2014
Ralcorp Holdings April 2002 - August 2013
Amdocs October 2000 - November 2001
Maritz Inc 1987 - 2000
Skills
Deferred Compensation, Human Resources, Recruiting, Benefits Administration, HRIS, Executive Pay, Succession Planning, Employee Benefits, Management, Onboarding, Performance Management, Employee Relations, Cross-functional Team..., Labor Relations, Workforce Planning, FMLA, Job Descriptions, Personnel Management
Education
Fontbonne University 1993 — 1995
Sutter Health June 2015 - Present
Independent Consultant May 2014 - May 2015
Amdocs (formerly DST Innovis, formerly CableData) 1995 - 2014
Amdocs November 1997 - March 2002
Amdocs May 1995 - November 1997
Skills
Open Source Software, Project Management, Product Management, Pre-sales, Sales, Program Management, Business Analysis, Professional Services, Billing Systems, BSS, CRM, Telecommunications, Team Building, Leadership, Product Marketing, Vendor Management, Requirements Analysis, Unix, Software Project..., Cross-functional Team..., Telecommunications..., Management, Integration, Mobile Devices, SDLC, SaaS
Education
Middlebury Institute of International Studies at Monterey 1992 — 1994
MA, International Policy Analysis
Emory University 1986 — 1990
BA, International Politics, French
Monsanto September 2009 - Present
Mobile Armor January 2009 - July 2009
Anheuser-Busch July 2007 - December 2008
Amdocs June 1997 - July 2007
Education
Eastern Illinois University 1994 — 1997
Bachelor of Science (BS), Finance & Administrative Management
Amdocs May 2008 - Present
World Wide Technology May 2006 - May 2008
Talisen Technologies June 2001 - May 2006
Skills
Solaris, Data Center, Linux, Unix, Perl, Red Hat Linux, Disaster Recovery, Apache, TCP/IP, Unix Shell Scripting, Software Development, SQL, Shell Scripting, SDLC, Integration
Education
Eastern Illinois University 1998 — 2001
Bachelors, Mathematics and Computer Science
Mattoon High School
AIG January 2015 - Present
AIG September 2012 - Present
American Express June 2008 - September 2012
Elliott Management Corporation (Hedge Fund) September 2007 - March 2008
Dean Street Leasing LLC 2003 - 2006
Amdocs 2001 - 2003
Dan RAC Corporation (Avis Israel) 1999 - 2001
Skills
CPA, MBA, Business Development, Financial Modeling, Analysis, Strategic Financial..., Leadership, Finance, Financial Analysis, Valuation, Corporate Finance, Forecasting, Pricing, Due Diligence, Financial Planning, Risk Management
Education
Fordham Gabelli School of Business 2006 — 2007
MBA, Finance/Accounting
Max Stern Academic College 1995 — 1999
B.A, Economics, Management, Finance
New York
CPA
K&B Galleries, Ltd. April 2005 - Present
TransUnion February 2003 - March 2005
TransUnion November 2000 - January 2003
TransUnion September 1999 - October 2000
Amdocs August 1998 - July 1999
United Homes May 1997 - September 1997
Education
Harrington College of Design 2004 — 2007
Bachelor of Fine Arts
Eastern Illinois University 1994 — 1998
Bachelor of Science
Amdocs May 2000 - Present
Motorola 1972 - 1999
Skills
Data Center, Integration, Telecommunications, Technical Support, Linux, Unix, TCP/IP, Testing, Cloud Computing, Wireless
Education
Elmhurst College 1975 — 1978
BS, Information System Management
Harper College 1972 — 1974
AAS, Data Processing
Tate & Lyle November 2013 - Present
FBTC January 2010 - November 2013
First Bank and Trust 2010 - 2011
Amdocs October 1999 - September 2009
Amdocs 1999 - 2009
Amdocs, Champaign, US 1999 - 2009
US Army October 1987 - March 1990
Skills
Unix, Telecommunications, Requirements Analysis, Linux, ITIL, Integration, Windows, Software Project..., Networking, SQL, Project Management, Visio, Network Administration, IT Management
Education
Eastern Illinois University 1991 — 1994
Master's degree, Gerontology
Lake Land Community College
Amdocs July 2011 - Present
CompuCom February 2010 - January 2011
Blue Cross Blue Shield of Texas February 2009 - December 2009
Credit Solutions June 2008 - December 2008
Verizon 2005 - 2008
Safeway 1997 - 2000
Pacific Bell 1997 - 2000
Xerox 1986 - 1994
Skills
Cross-functional Team..., Process Improvement, Telecommunications, Management, SDLC, Vendor Management, Software Project..., PMO, Integration, Project Management, Change Management, Team Leadership, Agile Methodologies, Project Coordination, Infrastructure..., Solutions Focused, Customer-focused, CRM, Analysis, Budgets, Leadership, Testing, Resource Management, Requirements Analysis, MS Project, Program Management, SharePoint, Project Planning, Business Process, Security, Project Portfolio..., Microsoft Project
Education
University of Phoenix 2011 — 2012
BSB/PM, Project Management
University of California, Berkeley, Haas School of Business 1998 — 1998
Project Management
Evergreen Valley College 1976 — 1977
Associate of Arts (AA), Business Administration
University of Illinois June 2005 - Present
Amdocs April 1992 - February 2005
Ameritech Cellular December 1985 - January 1992
Skills
Customer Service, Telecommunications, Program Management, Project Management, Business Analysis, Process Improvement, Change Management, Analysis, Strategic Planning, Visio, Software Project..., Management, Requirements Analysis, Public Speaking, Microsoft Office, Leadership, Project Planning, Business Process, Management Consulting, Budgets, Cross-functional Team..., Data Analysis, Training
Education
University of Illinois at Urbana-Champaign 2005 — 2009
Masters in HR and Industrial Relations, HR
Eastern Illinois University 1978 — 1982
BA, Sociology
SAP September 2005 - Present
Amdocs July 2003 - September 2005
AITIA International Inc. January 2002 - July 2003
Accenture July 1999 - January 2002
L&MARK September 1997 - July 1999
Skills
Agile Methodologies, Java Enterprise Edition, Software Development, SQL, ABAP, Requirements Analysis, C++, Android, Software Design, Java, OOP
Education
Eötvös Loránd Tudományegyetem 1993 — 1998
MSc, Computer Science
Kalmár László Számítástechnikai Szakközépiskola 1989 — 1993
Barcsay Jenő Általános Iskola 1981 — 1989
IP Infusion June 2011 - Present
Nomis Solutions November 2010 - December 2010
LongJump September 2008 - November 2008
Amdocs January 2003 - March 2008
i2 Technologies August 2000 - September 2002
Centura Software April 1989 - August 2000
National Information Systems April 1987 - April 1989
Racal-Vadic July 1986 - April 1987
McDonnell Douglas Field Service Company October 1984 - July 1986
Champion International February 1983 - October 1984
Skills
Linux, Unix, Perforce, ClearCase, CVS, XML, Manuals, Cloud Computing, Visio, Eclipse, C Language, Java Language, FrameMaker, Java, C, HTML, Perl, SQL, JavaScript, Integration, APIs
Education
Golden Gate University 1984 — 1989
Master of Science (M.S.), Telecommunications Management
University of Cincinnati 1973 — 1977
Bachelor of Arts (B.A.), English Language and Literature, General
Foothill College 2009 — 2010
Java Programming Certificate
DeAnza College 2010 — 2011
C programming (3 quarters)
Amdocs March 2010 - Present
BellSouth Telecommunications 2005 - 2006
Education
Furman University 1966 — 1970
Federal Home Loan Bank of Atlanta November 2008 - Present
Federal Home Loan Bank of Atlanta July 2008 - October 2008
BEA Systems 2007 - 2008
E Z Solutions Inc 2006 - 2008
Amdocs 2006 - 2006
SPEC 2003 - 2006
Skills
Java Enterprise Edition, Functional Requirements, Oracle, Java, Weblogic, Software Project..., PL/SQL, Tomcat, EJB, Servlets, Spring, Struts, Web Services, Requirements Analysis, .NET, JSP, JDBC, Hibernate, JBoss Application Server, XML, SQL, Unix, Agile Methodologies, Management, JavaScript, Ant, Microsoft SQL Server, Maven, MySQL, Web Applications, Performance Tuning, SOAP, SDLC, Software Development, Enterprise Architecture, Architecture, SOA, J2EE Application..., Databases, AJAX, Sybase
Education
Emory University - Goizueta Business School 2010 — 2013
MBA, Strategy Data & Information Analytics Financial Analysis
Gujarat University 2001 — 2004
MCA, Computers
Gujarat University 1998 — 2001
BSc, Physics
Fusion Technology Solutions, Inc. April 2015 - Present
Enterprise Fleet Management September 2013 - April 2015
TDK Technologies for Edward Jones November 2012 - September 2013
Solution Consultants for SuddenLink Communications June 2012 - November 2012
Accenture May 2011 - June 2012
AT&T February 2011 - May 2011
Express Scripts April 2005 - December 2010
Amdocs July 1999 - January 2005
Skills
Oracle, SQL, Java, XML, DCL, VMS, Perl, C, HTML, Visual Basic, Weblogic, Itanium, Business Analysis, Databases, Hibernate, JSP, Java Enterprise Edition, JavaScript, Linux, Relational Databases, SDLC, Spring, Unix, Web Services, Spring Framework, WebLogic, Maven, Agile Methodologies, Requirements Analysis, JDBC, Software Development, EJB, Struts, COBOL
Education
St. Charles Community College 2007 — 2008
N/A, Professional Development
Evangel College 1995 — 1999
Bachelor of Science (B.S.), Mathematics and Computer Science
University of Missouri-Rolla 1992 — 1993
N/A, Chemical Engineering
Amdocs January 2010 - Present
Comcast 1993 - 2010
Comcast Cable October 1996 - 2009
CableData 1983 - 1993
U.S. Air Force 1974 - 1983
Skills
Windows Server, Disaster Recovery, Telecommunications, Vendor Management, BMC Remedy, Troubleshooting, SQL, Process Improvement, Visio, Team Leadership, Project Management, Customer Service, Oracle, Computer Hardware, IT Operations, Billing Systems, Provisioning, Software Documentation, Integration, Business Analysis, Unix, VoIP, Technical Support, System Administration, Data Center, TCP/IP
Education
Drexel University 1988 — 1991
Bus Admin, Computer Systems
Amdocs October 2012 - Present
AT&T January 2005 - October 2012
Best Buy October 2001 - December 2004
Friends University August 2000 - May 2004
Skills
SQL, Process Improvement, Data Analysis, Telecommunications, Financial Analysis, Financial Modeling, Visio, Mainframe, SAS, Java, Unix, GoldenGate, Oracle SQL, SQL Tuning, SQL*Plus, Capacity Planning, Wily Introscope, BMC Patrol, AIX, IBM Servers, Oracle Fusion Middleware, Oracle RAC, Architecture, Disaster Recovery, Amdocs Ordering (OMS), Troubleshooting, Production Support, Problem Solving, Provisioning, Websphere, Performance Tuning
Education
Southern Illinois University, Edwardsville 2006 — 2008
Master of Science, Economics & Finance
Friends University 2000 — 2004
Bachelor of Science, Double Major: Mathematics, Computer Science; Minor: Business Administration
Amdocs November 2011 - Present
Amdocs September 2008 - November 2011
T-Mobile June 2006 - September 2008
Skills
Basics of Unix, SQL, Microsoft Office, Quality Center, Remedy Ticketing System, Windows Services, Telecommunications, Billing Systems, Unix, Telecommunications..., Quality Assurance, Regression Testing, BSS, Business Analysis, Integration, HP Quality Center, Testing, SDLC, Vendor Management, Requirements Analysis
Education
Everett Community College 2002 — 2004
Associate's degree
Carle Foundation Hospital December 2013 - Present
Carle Foundation Hospital January 2013 - December 2013
Carle Foundation Hospital July 2001 - January 2013
Amdocs 1998 - 2001
Skills
Decision Support, Financial Analysis, Healthcare, Hospitals, Cost Accounting, epic resolute hospital...
Education
Eastern Illinois University 1997 — 1998
MBA
Southern Illinois University, Carbondale 1995 — 1997
BS, Management
Picatinny Arsenal January 2009 - Present
AMDOCs February 2008 - June 2009
AT&T 2001 - 2009
Lucent Technologies 1984 - 2000
lucent 1978 - 2000
Education
Fairleigh Dickinson University 2004 — 2006
BA, Psychology, Raritan Valley Community College; Paralegal Certificate
Orbis Solutions, LLC September 2011 - Present
Amdocs January 2010 - September 2011
Comcast March 2008 - January 2010
Comcast March 2007 - August 2007
Skills
JavaScript, AngularJS, MySQL, Oracle, Microsoft SQL Server, PHP, HTML, CSS, JSON, XML, jQuery, C++, Git, Laravel
Education
Drexel University 2014 — 2016
Bachelor of Science (B.S.), Computing & Security Technology
Penn State University 2009 — 2013
Associate of Science (A.S.), Information Sciences and Technology
Fiat Chrysler Automobiles (FCA) August 2015 - Present
Amdocs July 2015 - Present
Amdocs January 2009 - December 2012
Amdocs March 2003 - December 2008
Southwestern Bell Communications August 2000 - February 2003
Ameritech June 1999 - August 2000
Skills
PMP, SDLC, Project Management, PMO, Business Analysis, Requirements Analysis, Software Project..., Integration, Data Warehousing, Telecommunications, MS Project, Project Planning, IT Management, Program Management, Cross-functional Team..., Business Process..., Data Migration, Business Process, Project Delivery, Software Development
Education
Eastern Michigan University 2003 — 2006
Master of Arts, Communication
Eastern Michigan University
Master of Arts (M.A.), Communication, General
ADP 2011 - Present
Boston Scientific November 2007 - May 2010
Heartbeat International July 2004 - August 2007
Amdocs March 2002 - March 2004
World Financial Group (WFG) July 1998 - March 2002
Pitman Company October 1987 - March 2000
Skills
Customer Service, Human Resources, Recruiting, Training, Office Management
Education
Fontbonne University 1997 — 1999
Masters, Business Administration
Columbia College
Bachelor of Science
JK Energy Solutions July 2013 - Present
Amdocs January 2010 - February 2013
Comcast Cable August 2007 - December 2009
Skills
Database Systems, PHP, HP NonStop, Google Apps
Education
Drexel University
BS, Information Systems
EMC July 2014 - Present
Amdocs February 2011 - July 2014
Alcatel-Lucent September 2010 - February 2011
Syntapa Technologies June 2009 - September 2010
Rove March 2009 - May 2009
Nortel May 2006 - February 2009
CRIM September 2001 - April 2006
Microsoft June 2004 - August 2004
Skills
C#, Mobile Applications, Java, Web Services, Agile Methodologies, JavaScript, ASP.NET, Web Applications, Python, Testing, Android, Linux, Software Design, Software Development, Software Engineering
Education
McGill University 2003 — 2007
Ph.D., Electrical Engineering
McGill University 2001 — 2003
M.Eng., Electrical Engineering
Shanghai Jiao Tong University 1997 — 2001
B.Eng., Communication Engineering
Fudan University
Amdocs
Skills
SDLC
Education
Eastern Washington University 1980 — 1983
Bachelor’s Degree, Mathematics and Computer Science
eBay May 2010 - Present
Amdocs November 2001 - 2009
Nortel Networks January 1998 - October 2001
VLSI Technology, Inc June 1997 - September 1997
Education
University of California, Berkeley 1995 — 1997
Software Engineering
Evergreen Valley College 1993 — 1995
Computer Engineering
Franchise World Headquarters January 2010 - Present
DAI 2001 - Present
Amdocs February 2008 - February 2009
AT&T 1984 - 2008
Education
East Stroudsburg University of Pennsylvania 1972 — 1973
Masters, Education
Southern Connecticut State University 1968 — 1972
B.S., Education
Amdocs July 2010 - Present
Accenture July 2005 - July 2010
Skills
Unix, Database Administration, Oracle, Visual Basic, SQL, Shell Scripting, PL/SQL, Linux, MySQL, Windows, Apache, HTML, Java, ETL, JavaScript, .NET, PHP, VBA, Informatica, C#, C++, T-SQL, Perl, Oracle SQL, Microsoft SQL Server, DB2, Business Objects, DataFlux, Data Warehousing, Oracle SQL Developer
Education
Eastern Illinois University 2000 — 2004
Bachelor of Science, Business; Computer Information Systems; Database Management
Time Warner Cable September 2010 - April 2011
Bank of America March 2010 - June 2010
Amdocs August 1998 - May 2009
Inmar Enterprises (CMS) 1989 - 1998
Skills
PMO, SDLC, Vendor Management, Software Project..., PMP, Agile Methodologies, Business Analysis, ITIL
Education
Gaston College
Bachelor of Arts
Western Carolina University
Bachelor of Arts
Amdocs January 2010 - Present
Comcast July 2006 - December 2009
Adelphia Cable Communications July 2001 - July 2006
Adelphia Media Services July 1995 - July 2001
Skills
SQL, Customer Service, Billing Systems, Telecommunications, Microsoft Office, Integration, Organization, Customer Oriented, Customer Support, Microsoft Excel, Microsoft Word, Outsourcing, BMC Remedy, Hyperion Reports, PL/SQL, TACL, Analysis, Help Desk Support, Troubleshooting, Training, Document Review, Software Documentation, Technical Support, Telephony
Education
Indiana University Bloomington
Bachelor of Science (B.S.), Marketing
Genesee Community College
Associate of Science (A.S.), Marketing
Overland Park Regional Medical Center June 2010 - Present
Sinclair Oil Corporation October 2008 - December 2010
Amdocs October 2005 - December 2008
Olsson Associates November 1999 - May 2005
Johnson County Government, Kansas January 1993 - November 1999
Skills
Employee Relations, Human Resources, Training, Management, Employee Benefits, Interviews, Customer Service, Budgets, Payroll, Deferred Compensation, Onboarding, Recruiting, Strategic Planning, Project Management, Performance Management, Invoicing, Organizational..., Leadership Development, College Recruiting, Temporary Placement, Billing Systems, Talent Acquisition, PeopleSoft, Internet Recruiting, Employee Engagement, Sales, New Hire Orientations, Accounts Payable, Project Planning, Accounts Receivable, Applicant Tracking..., Process Improvement, Personnel Management, Career Development, Healthcare, HRIS, Accounting
Education
Friends University 2000 — 2002
Bachelor, Criminal Justice/Administration
Adams
Adams
Adams
Friends University
Bachelor Degree, Criminal Justice/Law Enforcement Administration
Amdocs April 2014 - Present
Amdocs September 2008 - Present
Skills
CRM, Requirements Analysis, Unix Shell Scripting, Unix, Business Intelligence, PL/SQL, Management, Telecommunications..., Java, Core Java, SQL, Weblogic, Shell Scripting, HBase, Gigaspaces, Software Configuration..., Perforce, Jenkins
Education
Doctor Babasaheb Ambedkar Technological University 2005 — 2008
Bachelor of Technology (B.Tech.), Information Technology, Distinction
SunEdison Semiconductor January 2011 - Present
Sigma Aldrich May 2005 - January 2011
BJC HealthCare November 2001 - May 2005
Amdocs 1997 - 2001
Skills
Treasury Management, Treasury, Cash Flow, Investor Relations, Sarbanes-Oxley Act, Internal Controls, Financial Analysis, Financial Reporting, Foreign Currency, Forecasting, Corporate Finance, Financial Modeling, Cash Management, Mergers & Acquisitions, Cash Flow Forecasting, Risk Management, Insurance, Foreign Exchange Risk..., Banking, Letters of Credit, Accounting
Education
Fontbonne University
MBA
Missouri State University
BS, General Business
Amdocs October 2012 - Present
Perficient October 2010 - September 2012
HSBC Software Development Pvt. Ltd. 2005 - 2009
HSBC Global technology center 2005 - 2009
Skills
WebSphere Portal, Lotus web content..., Java/J2EE, Web Content Management, WebSphere Application..., Portlets, Websphere, XML, Java, WSAD, Spring, JSP, JDBC, Portals, WSDL, DB2, HTML, RAD, PL/SQL, JavaScript, Lotus, JSR 168, SQL, Java Enterprise Edition, Struts, WebSphere, Agile Methodologies
Education
Symbiosis institute of Management Studies 2007 — 2009
Executive post graduate diploma in business management, Business Administration and Management, General
MIT Womens Engg College 2001 — 2005
Bachelor of Engineering (BEng), Electronics and telecommunication
Fergusson College 1999 — 2001
Bachelor of Science (BS), Science
ABHINAVA VIDYALAYA 1986 — 1998
Amdocs
Skills
Requirements Analysis, SDLC, Vendor Management, Telecommunications, Visio, Analysis, Project Management, Solution Architecture, COBOL, Product Management
Education
Fairfield University
Bachelor of Applied Science (B.A.Sc.), Marketing
Southern Connecticut State University
Master of Business Administration (M.B.A.)
Charter Communications January 2013 - Present
Charter Communications June 2010 - January 2013
Amdocs June 2005 - May 2010
Southwestern Bell Corporation January 2000 - June 2005
Skills
Telecommunications, VoIP, Wireless, Broadband, IP, Telephony, Troubleshooting, Switches, Network Design, TCP/IP
Education
Eastern Illinois University
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management
Amdocs February 2008 - Present
Give Kids The World 2011 - 2014
AT&T February 1986 - February 2008
Consumer Power 1983 - 1985
Consumers Power 1983 - 1985
Skills
Unix, Requirements Analysis, SQL, Testing, Project Planning, Programming, Quality Assurance, Telecommunications, Analysis, Problem Solving, Software Development, Project Management, Outsourcing, Integration
Education
Ferris State University 1979 — 1982
Bachelor of Science (BS), Data Processing
Amdocs August 2010 - January 2012
Sybase Software January 2010 - June 2010
Skills
Java, C++, C, PgSQL, Eclipse
Education
University of Pune 2007 — 2010
MCA, Computer
Fergusson College 2004 — 2007
Bachelor's degree in Computer Science, Computer Science
Florida International University May 2015 - Present
CSG International April 2013 - March 2015
Amdocs January 2011 - March 2013
Skills
C++, Unix, C, Data Structures, Perl Script, EPM, SQL, Oracle, Operating Systems, Requirements Analysis, SDLC, OOP, Perl, MySQL, Core Java, Unix Shell Scripting, Java Enterprise Edition, PL/SQL, Telecommunications, JSP, HTML, Shell Scripting
Education
Florida International University 2015 — 2016
Master of Science (MS), Computer Science
Uttar Pradesh Technical University 2006 — 2010
Bachelor of Engineering (BEng), Information Technology, GPA 3.6
The Walt Disney Company June 2013 - Present
Amdocs June 2012 - June 2013
Nair & Co. March 2011 - April 2012
America Approved Energy Services Direct August 2009 - December 2010
WorkGiant August 2006 - August 2009
MIVA (formerly FindWhat.com) May 2003 - August 2006
EXI Technologies June 2002 - April 2003
Proof-it-Online October 2001 - June 2002
Alvion Technologies (formerly GetLists.com) December 1999 - October 2001
Skills
IIS, Linux, Apache, Microsoft SQL Server, C#, MySQL, T-SQL, Juniper, PHP, Visual Studio, CSS, HTML, ColdFusion, SugarCRM, VMware, Xen, Xcode, Active Directory, MSMQ, SOAP, ASP, XML, Networking, SaaS, F5, Objective-C, Javascript, HP's System Insight..., Java, CMS, Solr, Troubleshooting, Problem Solving, REST, MongoDB, Tomcat, Maven
Education
University of Florida 1991 — 1994
Bachelor of Science (B.S.), Aerospace Engineering
Florida Gulf Coast University 2000 — 2004
Bachelor of Science (BS), Computer Science
Edison Community College 1989 — 1991
A.A., General Studies
Amdocs December 2014 - Present
Amdocs August 2013 - December 2014
Amdocs March 2006 - August 2013
Next Generation School July 2002 - March 2006
Vertical Alliance, Inc. September 1999 - January 2002
Skills
Procurement, Business Analysis, Telecommunications, Integration, Program Management, Risk Management, Management, Business Process..., Vendor Management, Change Management, Project Management, Process Improvement, Team Leadership, Business Strategy, Requirements Analysis, Project Delivery, Software Project..., Product Management, Team Management, Analysis, Asset Management, Contract Management, Logistics Management, Interpersonal Skill
Education
Eastern Illinois University 2007 — 2009
Bachelor of Arts (BA), General Studies, 4.0
EMD Millipore 2004 - Present
Amdocs 1999 - 2003
USDA 1998 - 1999
St. Louis University Hospital 1990 - 1997
Newspace, Inc. 1996 - 1996
World Financial Group (WFG) 1996 - 1996
Education
Feati University 1967 — 1972
Bachelor of Science (B.S.), Electrical Engineering, Computer Science