Amerigroup Corporation
Industry: Health insurance company
DescriptionAmerigroup is a United States health insurance and managed health care provider. Amerigroup covers 7.7 million seniors, people with disabilities, low-income families and other state and federally ... Headquarters: Virginia Beach, Virginia, United States Number of employees: 7,080 (12/31/2012) Founder: Jeff McWaters Founded: 9 December 1994 Parent organizations: Anthem, ATH Holding Company, LLC Subsidiaries: AMERIGROUP New York, LLC,
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Amerigroup Corporation Employees
Amerigroup Corporation January 2012 - Present
Interim Home Health and Hospice Texas September 2008 - December 2011
Arapaho Healthcare Resources March 2001 - September 2008
Skills
Nursing, Hospitals, Healthcare, Quality Improvement, Healthcare Management, Medicare, Healthcare Information..., Managed Care, HIPAA, Healthcare Consulting, EMR, Process Improvement, Accreditation, Utilization Management, Performance Improvement, Disease Management, Training, Leadership Development, Home Care, Medicaid, Public Health, Health Insurance, Strategic Planning, Customer Service, Revenue Cycle, JCAHO, Program Development, Acute Care, Nursing Education, Patient Safety, Physician Relations, EHR, Healthcare Industry, Physicians, Informatics, Patient Advocacy, Health Policy, Medical/Surgical, Critical Care, ICU, HEDIS, NCQA, Documentations, Health Information..., Medical Coding, HMO, Medical Records, ACLS, Telemetry, BLS
Education
South Plains College 1997 — 1999
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Maestro Consulting Solutions Inc. August 2014 - Present
Cerner Corporation March 2013 - May 2014
Amerigroup Corporation September 2011 - January 2013
Huntsville Pediatric & Adult Medicine August 2008 - June 2011
Texas Optical Center November 2006 - August 2008
Skills
Cerner, Healthcare, Strategic Planning, Health Insurance, PathNet, Microbiology, Cerner CCL, Claims Management, Project Management, Associate Development, Teaching, Customer Service, IT Solutions, Software Development, IT Strategy, Medicaid, Claims Resolution, Analysis, Primary Care Physicians, Medical Terminology, Medical Records, Citrix, Centricity, Small Business, Vitek, SharePoint, Live Meeting
Education
Walden University 2012 — 2014
Master of Healthcare Administration, Health/Health Care Administration/Management, 3.66 GPA
Sam Houston State University 2007 — 2011
Bachelor of Business Administration (BBA), General Business, Finance, Healthcare, 3.60 GPA
Amerigroup Corporation May 2012 - Present
DCI Biologicals, LLC 2001 - 2011
Skills
Healthcare, Home Care, Nursing, Healthcare Management, Elder Care, Medicare, Managed Care, EMR, Healthcare Information..., HIPAA, Medical Terminology, Medicaid, EHR, JCAHO, Patient Safety, Physician Relations, Quality Improvement, Patient Advocacy, Utilization Management, Patient Education, Acute Care, Inpatient, BLS, Case Management, Cpr Certified, Disease Management, Health Education, Healthcare Consulting, Healthcare Industry, IV, Long-term Care, Medical Billing, Medical Coding, Medical/Surgical, Medicine, Nursing Management, Palliative Care, Pediatrics, Provider Relations, Rehabilitation, Treatment, Utilization Review, Wound Care, ICU, Critical Care
Education
Ashford University 2009 — 2011
BA, Health Care Administration
Pinellas Technical Education Center-Clearwater
Practical Nursng
Southern Vermont College
AAS, Medical Laboratory Technology
Naval Medical Center Portsmouth May 2012 - Present
Sentara Healthcare January 2009 - May 2012
Amerigroup Corporation August 2007 - September 2008
Amerigroup Corporation February 2006 - August 2007
Skills
Healthcare, Healthcare Management, Policy, Community Outreach, Program Management, Hospitals, Clinical Research, Software Documentation, HIPAA, Case Managment, Analysis, Medicaid, Management, Medical Terminology, Access, Customer Service, Coaching, Employee Benefits, Medical Billing
Education
Saint Leo University 2012 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Saint Leo University 2006 — 2009
Business Administration, Business Administration and Management, General
National University in Trujillo-Peru 2000 — 2004
Sciences, Economics
Cigna August 2014 - Present
WellPoint March 2012 - August 2014
Amerigroup Corporation October 2008 - March 2012
Commonwealth Care of April 2006 - March 2008
Lake Prince Woods April 2004 - April 2006
Monette Information Systems December 1999 - April 2004
Benchmark Systems May 1997 - November 1999
Appomattox County School Board March 1994 - May 1997
Sentara Psychological Group September 1987 - March 1994
Skills
Public Speaking, Software Training, Software Implementation, Microsoft Office, Copywriting, Copy Editing, Healthcare, Insurance, Medicare, Medicaid, Managed Care, Long-term Care, Auditing, Marketing Communications, Communication, Accounts Receivable, Non-profits, Customer Service, Hospitals, Quality Assurance, Healthcare Industry, Training, Medical Billing, Policy, Data Entry, HIPAA, Healthcare Information..., Healthcare Consulting, Healthcare Management, Project Management, Health Insurance, Marketing, HMO, Process Improvement, Claim, Performance Improvement, Accounts Payable, Medical Terminology, Leadership, Medicaid Managed Care, Troubleshooting, Medical Compliance, Practice Management, SharePoint, Business Process..., Hands-on Training, Health Policy, Coordination of Benefits, Nonprofits, Quality Auditing
Education
Liberty University 2011 — 2013
MBA, Health Care Management
Saint Leo University 2008 — 2011
BS.HCA Health Care Management, Health Care Management
Saint Leo University 2006 — 2011
Associate of Arts, Business Administration
Lee University 1988 — 1989
Exhorters Minister's License, Church of God, Theological and Ministerial Studies
Amerigroup Corporation May 2007 - Present
Amerigroup Corporation March 2000 - May 2007
Amerigroup Corporation November 1995 - March 2000
Skills
Data Analysis, Quality Assurance, Patient Safety, P4P, Pay for Performance, Accountable Care, Medical Home, NCQA, HEDIS, QI, Quality Measures, Provider Education, Medicaid Managed Care, Medicare Advantage
Education
University of Medicine & Dentistry of New Jersey 2001 — 2005
Master of Public Health (MPH), Health Policy and Administration
Seton Hall University 1976 — 1980
Bachelor of Science, Registered Nursing/Registered Nurse
Long & Foster Companies August 2013 - January 2015
CBRE July 2009 - August 2013
AmeriGroup Corporation June 2007 - July 2008
EDS 2004 - 2007
Skills
Real Estate, Customer Service, Real Estate License, Outlook, Sellers, Residential Homes, Social Media Marketing, Residential Real Estate, Active Directory, Project Management, Home Sellers, Microsoft Office, Home Buyers, Troubleshooting, Windows 7, Microsoft Excel, Microsoft Exchange, Help Desk Support, Technical Support, Microsoft Word, Rental Homes, Negotiation, Leases, Selling, Buyer Representation, Real Estate Transactions, Social Networking, Single Family Homes, Assisting First Time..., National Association of..., Relocation Buyers, First Time Home Buyers, Windows, Rentals, Listings, Condos, Foreclosures, Investment Properties, Access, Sales, Realtor, Wine, Wine Tasting, Wine & Spirits Industry, Direct Sales
Education
Radford University 1998 — 2003
BS, Journalism
Hickory High School 1996 — 1998
Diploma
Amerigroup Corporation July 2012 - Present
Molina Healthcare 2010 - August 2012
Molina Healthcare 2009 - 2010
Molina Healthcare 2008 - 2009
Skills
Medicaid, Managed Care, Healthcare, Medicare, Financial Analysis, HIPAA, Finance, Healthcare Information..., Medical Coding, PPO, Analysis, Disease Management, Quality Improvement, Inspiration, Sarbanes-Oxley Act, Health Insurance, Revenue Cycle, Hospitals, Healthcare Consulting, Invoicing, Variance Analysis, HMO, Medical Billing, Data Analysis, Healthcare Industry, Provider Relations, Medicaid Managed Care, Insurance, Physician Relations, Physicians, Healthcare Management, Credentialing, EHR, EMR, Health Policy, Healthcare Analytics, Utilization Management, Revenue Cycle Management, Medicare Part D, Practice Management, Informatics, Pharmacy Benefit..., Claim, Network Development
Education
Southern Illinois University, Carbondale
University of Missouri-Saint Louis
Wendy's international July 2014 - Present
COLUMBUS AREA INC. August 2013 - July 2014
royal regency November 2011 - June 2013
Amerigroup Corporation, August 2008 - October 2011
Skills
Accounts Receivable, Accounts Payable, Accounting, Tax, Tax Returns, Business Intelligence, Preparation, Financial Reporting, General Ledger, Account Reconciliation, Financial Accounting, Auditing, Software Documentation, Budgets
Education
State University of New York College at Oswego 2005 — 2008
Bachelor of Science (BS), Accounting
State University of New York College of Agriculture and Technology at Morrisville 2002 — 2004
Information Technology Transformation Architects May 2014 - Present
Cloudnexa February 2015 - May 2015
KEPRO September 2006 - March 2014
AMERIGROUP Corporation February 2005 - August 2006
Sciarratta Consulting 2003 - 2004
Delaware Valley Financial Services (DVFS) 1993 - 2003
Eastman Kodak 1979 - 1993
Skills
Integration, Software Documentation, Software Development, Network Development, Visio, Enterprise Architecture, Systems Analysis, EMR, IT Strategy, SDLC, IT Management, Disease Management, Data Analysis, Change Management, Business Process..., Informatics, Hospitals, Healthcare Industry, Healthcare Consulting, Requirements Gathering, Healthcare Information..., Health Information..., Data Warehousing, Insurance, Requirements Analysis, IT Transformation, IT Security Policies, IT Security Best..., IT Service Management, HIPAA Compliance, Project Management, Application Architecture, Applications..., Software Quality..., Business Continuity..., IT Outsourcing, Outsourcing Management, IT Financial Management, Relationship Management, PMO, Data Center, Leadership, Security, Strategy, Cloud Computing, Virtualization, Management, Consulting, IT Operations, Agile Project Management
Education
State University of New York College at Potsdam
Bachelor's degree, Computer Science
SUNY Canton
Associate's degree, Electrical Technology
Comerica Bank August 2014 - Present
Model N June 2013 - August 2014
Rice University January 2012 - December 2012
Amerigroup Corporation May 2012 - July 2012
The Ohio State University September 2011 - December 2011
China Construction Bank June 2008 - August 2008
Skills
Excel, R, Minitab, Statistical Modeling, VBA, PowerPoint, Data Analysis, Experimental Design, Calculus, Time Series Analysis, SAS, Access, SQL, Mandarin, Econometrics, Actuarial Science, Linear Regression, Statistical Software, SharePoint, Predictive Modeling, Logistic Regression, Analytics
Education
Rice University 2011 — 2012
Master's degree, Statistics, 4.0
The Ohio State University 2007 — 2010
BS, Magna Cum Laude, Actuarial Science
School District of Hillsborough County October 2007 - Present
Amerigroup Corporation October 2006 - September 2007
Skills
Classroom Instruction, Elementary Education, Curriculum Design, Teaching, Curriculum Development, Instructional Design, Counseling, Community Outreach, Classroom, Public Speaking, Educational Leadership, Differentiated..., Tutoring, Classroom Management, Special Education, Lesson Planning
Education
Argosy University Sarasota 2004 — 2006
specialist, School Guidance
University of Phoenix 2002 — 2004
Master of Education (M.Ed.), Adult Education Distance Learning and Technology
Springfield College
Bachelor of Science (BS), Human Services, General
Siemens July 2014 - Present
Siemens May 2012 - July 2014
Amerigroup Corporation January 2012 - May 2012
Cephalon August 2010 - October 2011
CIGNA June 2009 - August 2010
Wyeth Pharmaceuticals April 2004 - June 2009
Keystone Mercy Health Plan 2002 - 2004
Keystone Mercy Health Plan 1999 - 2001
Skills
Risk Analysis, Policy Drafting and..., Investigations, Risk Assessment, Compliance Monitoring, Health Care Compliance, Compliance Training, Compliance Audits, Compliance, Healthcare, Regulations, Regulatory Affairs, Private Investigations, Quality Auditing, HIPAA, Medical Compliance, Software Documentation, Training, Management, Study Skills, Corporate Law, Auditing, Process Improvement, Financial Risk, Policy, Fraud, Program Management, Governance, Risk Management, Recruiting, Government, Pharmaceutical Industry, Time Management, Managed Care, Quality Assurance, Cross-functional Team..., Privacy Law, Legal Compliance, FCPA, Regulatory Requirements, Sop, Corporate Governance, Project Planning, Sarbanes-Oxley Act, FDA, Compliance...
Education
Shippensburg University of Pennsylvania 1997 — 1999
Master's, Public Administration
Shippensburg University of Pennsylvania 1993 — 1997
Bachelor, Public Administration
Seton Hall University School of Law
Healthcare Compliance Certification Program
Anthem April 2015 - Present
WellPoint July 2014 - April 2015
Amerigroup Corporation August 2012 - July 2014
Children's Hospital of The King's Daughters June 2011 - August 2012
Virginia Beach City Public Schools February 2011 - June 2011
Virginia Economic Bridge August 2010 - November 2010
Radford University February 2009 - May 2010
Skills
PowerPoint, Microsoft Office, Cerner, PowerChart, SurgiNet, Healthcare, SAS programming, CMS, Medicare, Medicare Part D, Financial Analysis, Economics, Microsoft Excel, Citrix, Information Technology, Scientific Computing, Statistical Computing, Statistical Consulting, Mathematical Analysis, VNC, Maple, Outlook, Applied Mathematics, Microsoft Word, Mathematical Modeling, VMware, Experimental Design, SAS Enterprise Guide, Risk Analysis, Medicare Encounters, SAS/MACRO, SQL, SAS, Analysis, Access, Statistics, Databases, Informatics, Data Analysis, Data Mining, Clinical Research
Education
Radford University 2006 — 2010
BS, Mathematics and Statistics
Anthem, Inc. June 2014 - Present
Humana February 2014 - June 2014
Amerigroup Corporation October 2004 - February 2014
PricewaterhouseCoopers 1999 - 2004
Hill and Associates Consulting 1997 - 1999
Foundation Health/QualMed Plans for Health 1995 - 1997
HealthNet 1991 - 1995
Bridgeway Plan for Health 1987 - 1991
Skills
Process Improvement, HIPAA, Healthcare Information..., Healthcare Industry, Strategic Planning, Program Management, Healthcare Consulting, Project Management, Healthcare Management, Business Analysis, Cross-functional Team..., Management Consulting, Business Process..., Vendor Management, Health Insurance, Data Analysis, Project Portfolio..., Competitive Analysis, Health Policy, Government Agencies, Federal Government, Legislative Policy
Education
University of California, Berkeley 1983 — 1985
MPH, Health Policy and Administration
San Francisco State University 1980 — 1983
BA, Biology, pre-med
John Muir High School
GENEX Services, LLC May 2014 - Present
Baker College November 2007 - Present
Unique Underwriters Inc. February 2012 - February 2013
Aetna July 2010 - November 2011
Amerigroup Corporation September 2006 - July 2008
Humana December 2003 - August 2006
Skills
Fluent in Spanish, Registered Nurse, Motivational..., Experienced Trainer, Case Managment, Workers Compensation, Healthcare Management, Health Insurance, Wellness Coaching, Life Insurance
Education
Walden University 2005 — 2008
Doctor of Philosophy (Ph.D.), Public Administration
Unversity of South Florida 2003 — 2005
Master's degree, Public Health
Purdue University-North Central Campus 1998 — 1998
Associate's degree, Registered Nursing/Registered Nurse
University of Phoenix, tampa
Bachelor's degree, Business Administration
Capital BlueCross June 2015 - Present
Florida Blue March 2014 - Present
Harvard Pilgrim Health Care 2012 - 2014
BlueCross BlueShield of Tennessee 2008 - 2012
Amerigroup Corporation 2006 - 2008
Skills
Medicaid, Health Insurance, Medicare, Healthcare, Managed Care, Enterprise Architecture, Business Process, Recruiting, Training, Operational Excellence, Cross-functional Team..., Process Improvement, Healthcare Industry, Leadership, Business Analysis, Management, Employee Benefits, Health Policy, Policy, Healthcare Information..., Business Development, Government, Medicare Part D, Health Care Reform, Strategic Planning, Executive Management, Program Management, Access, Insurance, Provider Relations, Business Process..., Data Analysis, HIPAA, Disease Management, Healthcare Consulting, Hospitals, Network Development, Strategy, Vendor Management, Team Building
Education
Robert Morris University
MBA
Robert Morris University
Bachelor of Science Business Administration
WellPoint/Amerigroup Corporation April 2008 - Present
Amerigroup Corporation January 2007 - April 2008
Amerigroup Corporation August 1999 - January 2007
UnitedHealthcare May 1996 - August 1999
Skills
MSOffice 4.3, 97,2000..., Windows 95, 2000, XP,..., Sales Force.com..., Avaya PDS 12.0, AVAYA..., Lotus Notes 4.5..., DSS Programming SAS..., Bldist (TSO), Lotus 123 for Windows, Visual Basic For..., Facets & Amisys..., SQL, Visual Studio.Net 3.0,..., Strong Problem Solving, Self Motivated, Detail Orientated, VBA, Telephony, Analysis, Salesforce.com, Enterprise Software, Databases, Management, Medicaid, Data Analysis, Process Improvement
Education
Rasmussen College-Minnesota 1994 — 1996
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Rasmussen College-Minnesota 1994 — 1996
Diploma, Higher Accounting
WellCare April 2013 - Present
Amerigroup Corporation May 2012 - April 2013
Children's Healthcare of Atlanta August 2011 - May 2012
Greenville Hospital System September 2008 - May 2011
Health Partners February 2008 - August 2008
Temple University Health System October 2004 - January 2008
Skills
Managed Care, Hospitals
Education
Saint Joseph's University
Master of Science (MS), Health Administration
University of Pittsburgh 1984 — 1988
Bachelor of Science (BS), Business
CGS Administrators, LLC January 2013 - Present
CGS Administrators, LLC September 2011 - February 2013
Amerigroup Corporation September 2008 - November 2010
Skills
Customer Service, Data Entry, HIPAA, Access, Medicare, Training, Software Documentation, Outlook, Medicaid, Employee Benefits, Policy, 10 Key, Microsoft Excel, Process Improvement, Health Insurance, Medical Terminology, Microsoft Word, PowerPoint, Call Centers, Leadership
Education
Strayer University-Tennessee 2011 — 2013
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.89
University of Tennessee-Knoxville 1984 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General, 3.65
United Health Group 2013 - Present
Amerigroup Corporation 2010 - 2013
Walgreens 2005 - 2010
Skills
Avaya, Telecommunications..., Contact Center..., VoIP, Telephony, Project Management, Vendor Management, Telecommunications, Analysis, Team Building, Troubleshooting, Integration, Customer Service, Sales Management, Managed Services, Operations Management, Customer Satisfaction, Networking
Education
Seton Hall University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Amerigroup Corporation August 2010 - Present
Amerigroup May 2002 - August 2010
Blue Cross Blue Shield of Kansas City 1995 - 1999
CHCP 1984 - 1995
Skills
Cross-functional Team..., Project Management, Healthcare Information..., Health Policy, Business Process..., Six Sigma, Healthcare Consulting, Leadership, Healthcare Management, Clinical Research, Disease Management, Hospitals, Healthcare, Credentialing, Medicaid, HMO, Provider Relations, Utilization Management, Healthcare Industry, Health Insurance, Quality Improvement, Network Development, Physician Relations, HIPAA
Education
Rensselaer Polytechnic Institute at Hartford 1991 — 1995
MS, Management - Health Care
Saint Anselm College 1967 — 1971
BSN, Nursing
EHM Consulting 2007 - Present
Light Rail Now, Inc. July 2010 - November 2012
Samaritan House 2003 - 2007
Amerigroup Corporation 1996 - 2001
Aetna 1994 - 1996
CIGNA 1985 - 1994
EQUICOR 1988 - 1990
Skills
Marketing, Non-profits, Healthcare, Strategic Planning, Process Improvement, Volunteer Management, Program Development, Nonprofits, Business Development, Community Outreach, Managed Care, Fundraising, Grant Writing, Research, Event Planning, Public Speaking
Education
University of North Carolina at Chapel Hill 1974 — 1975
MPH, biostatistics
Purdue University 1966 — 1970
BA
Anthem, Inc January 2014 - Present
Amerigroup Corporation January 2008 - Present
Lead Hampton Roads 2012 - 2013
Greenwood community church 2006 - 2007
Denver Seminary 2000 - 2007
Music 2002 - 2005
Skills
Leadership, Public Speaking, Leadership Development, Customer Service, Team Building, Operations Management, Healthcare, Program Management, Training, Process Improvement, Management, Strategic Planning, Staff Development, Emergency Management, Security, Coaching, Organizational..., Policy
Education
Lewis University 2011 — 2015
Criminal Justice - Homeland Security, Homeland Security
Regent University 2007 — 2011
Organizational Leadership and Management
B2B Solutions January 2015 - Present
Performance Tuning Corp October 2011 - December 2014
Principle Solutions Group November 2011 - November 2012
Amerigroup Corporation April 2008 - October 2010
Gannett Media Technology International (GMTI) January 2007 - April 2008
Amerigroup June 2006 - December 2006
Zel Technologies February 2004 - April 2005
Verizon 1998 - 2003
Skills
Database Design, SSIS, Databases, Database Administration, Microsoft SQL Server, ETL, Performance Tuning, Disaster Recovery, SSRS, T-SQL, SharePoint, Replication, Systems Analysis, Stored Procedures, High Availability, Project Management, Access, SQL Tuning, Servers, SDLC
Education
Strome College of Business 1992 — 1996
BSBA, MIS
Drucker & Falk, LLC January 2015 - Present
University of Phoenix August 2011 - Present
LTD Hospitality Group June 2012 - January 2015
Amerigroup Corporation December 2010 - June 2012
Accountemps August 2010 - December 2010
Hampton City Schools March 2010 - August 2010
Christian Broadcasting Network January 2007 - November 2009
Smithfield Foods July 2003 - December 2006
Spiegel/Newport News, Inc October 1992 - July 2003
Skills
Accounting, Training, QuickBooks, Accounts Payable, Microsoft Excel, General Ledger, Process Improvement, Financial Reporting, Analysis, GAAP, Credit, Financial Statements, Budgets, Management, Microsoft Word, Forecasting, Customer Service, Account Reconciliation, Change Management, Public Speaking, Payroll, PowerPoint, Internal Audit, Cash Flow, Project Management, Program Management, Invoicing, Human Resources, Microsoft Office, Supervisory Skills, Project Planning, Finance, Event Planning, Journal Entries, Employee Relations, SAP, Team Building, Business Analysis, ERP, Cost Accounting, Spreadsheets, Accounts Receivable, Strategic Planning, Research, Team Leadership, Financial Analysis, Non-profits, Employee Training, Software Documentation, Auditing
Education
Saint Leo Univeristy 2007 — 2010
Graduate Certificate in Accounting, Accounting
Saint Leo University 2007 — 2010
Masters in Business Administration, Accounting
Saint Leo University 2000 — 2002
Bachelor of Arts in Business Administration, Accounting
Kee Business College 1991 — 1992
Diploma in Computer Business Applications, General business courses with extensive software training
Amerigroup Corporation April 2014 - Present
WellPoint 2014 - Present
Bryant & Stratton College August 2012 - Present
American Heart Association American Stroke Association August 2010 - Present
American Heart Association 2010 - 2011
Skills
Healthcare, Healthcare Information..., Medicare, Hospitals, Clinical Research, Data Analysis, Managed Care, HIPAA, Program Management, Health Insurance, Healthcare Management, PowerPoint, Medicaid, Public Speaking, Process Improvement, Fundraising, Coaching, Training, Customer Service
Education
Webster University 1998 — 2000
Master of Business Administration (M.B.A.)
Webster University 1998 — 2000
Master of Arts (M.A.), Human Resources Development
Jacksonville High School 1986 — 1988
Southern Illinois University, Carbondale
Worforce Eduation Training and Development, Human Resources Management/Personnel Administration, General
San Francisco Health Plan December 2012 - Present
Amerigroup Corporation December 2009 - July 2012
Amerigroup LTSS December 2009 - July 2012
Dynamic Home Health Field Home Health Nurse April 2009 - July 2012
Texas Home Health PRN March 2006 - July 2012
Evercare/United Healthcare December 2005 - May 2009
Texas Mutual Insurance Company June 2005 - June 2005
Pre Authorization Nurse January 2003 - June 2005
STAFF SEARCH November 2000 - January 2003
Methodistcare/Unicare May 2002 - November 2002
Skills
Case Management, Clinical Research, Healthcare, Healthcare Management, Managed Care, Pediatrics, Wound Care, Treatment, EMR, Disease Management, HIPAA, Hospitals, Healthcare Information..., Medical-Surgical, Medicare, Medicine, Nursing, Physicians, Utilization Management
Education
San Jacinto College 1994 — 1994
Degree, Houston, Tx Vocational Nursing
Sentara Healthcare June 2010 - Present
Sentara Healthcare June 2010 - October 2011
Sentara Healthcare July 2008 - June 2010
Sentara Healthcare July 2006 - December 2007
BSHR Maryview Medical Center March 2004 - March 2006
BSHR Depaul Medical Center August 2002 - February 2004
ROBINSON, NEELEY & ANDERSON March 2002 - June 2002
Amerigroup Corporation June 1998 - February 2002
SELECT STAFFING SERVICES August 1996 - May 1998
U.S. ARMY August 1991 - May 1995
Skills
Healthcare Information..., EHR, Access, Hospitals, Software Implementation, Software Documentation, Data Analysis, Analysis, Outlook, Training, Healthcare, Program Management, Research, SharePoint, Leadership, Team Building, Microsoft Excel, Microsoft Word, Management, Customer Service, Public Speaking, Medicaid, Project Management, Microsoft Office, Strategic Planning, EMR, HIPAA, Revenue Cycle, Epic Systems, Policy, Healthcare Management, CPOE, Process Improvement, CPT, HL7, Ambulatory, Organizational..., Cerner, Visio, Meditech, Human Resources, Informatics, Interviews, Documentations, Medical Terminology, System Administration
Education
Tidewater Community College 2012 — 2013
Health Information Technology, Engineering
Savannah State University 1996 — 1998
started Bachelors degree, Psychology
Dixon Hughes Goodman LLP December 2014 - Present
KPMG US August 2013 - December 2014
Imperial Motors August 2008 - August 2013
TowneBank November 2012 - April 2013
Amerigroup Corporation June 2012 - August 2012
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Financial Analysis, Research, Banking, SQL, English, Windows, Financial Accounting
Education
The College of William and Mary - The Mason School of Business 2011 — 2013
Bachelor of Business Administration (BBA), Accounting and Finance
Queens College 2009 — 2011
MJM Management Group December 2014 - Present
MJM Management Group January 2013 - November 2014
Block by Block January 2012 - January 2013
MJM Management Group 2011 - 2011
Matrix Medical Network 2011 - 2011
MJM Management Group 2005 - 2010
Amerigroup Corporation 2001 - 2004
Amerigroup Corporation 2000 - 2001
Skills
Operations Management, Business Process..., Customer Satisfaction, Multi-site Team..., Program Management, Call Center, Mentoring, Motivational Speaking, Leadership, Customer Service..., Community Development, Streetscape, Call Management, Businessowners, Graffiti Removal, Customer Service, Call Centers, Strategic Planning, Policy, Management, Process Improvement
Education
San Francisco State University
Maxim Healthcare Services February 2011 - Present
CareFirst BlueCross BlueShield August 2009 - February 2011
Amerigroup Corporation July 2006 - July 2009
Skills
Medicare, Medical Terminology, ICD-9, HIPAA, Revenue Cycle, Utilization Management, Insurance, Hospitals, Claim, Policy, CPT, Workers Compensation, Management, Medicine, Call Centers, Research, HCPCS, Medicaid, Managed Care, Medical Compliance, Home Care, Healthcare, Quality Assurance, Provider Relations, Health Policy, Credentialing, EHR, Meditech, Healthcare Reimbursement, Healthcare Information..., HMO, EMR, Health Information..., Long-term Care, PPO, Analysis, Healthcare Consulting, Medical Billing, Medical Coding, Quality Improvement, Strategy, Healthcare Industry, Health Care Compliance, Legal Compliance, Compliance Regulations, Medicare/Medicaid..., Health Insurance, Training, ICD-10
Education
University of Maryland University College 2008 — 2010
Master's degree, Health/Health Care Administration/Management
University of Maryland University College 2003 — 2006
Bachelor of Science (BS), Finance, General
San Diego State University-California State University 1995 — 1999
Bachelor's degree, Microbiology, General
Sharp HealthCare June 2012 - Present
The Center For Balance December 2010 - June 2012
Amerigroup Corporation June 2009 - August 2010
Meridian Personnel Service, Riley Hospital November 2008 - December 2008
Fountainbleau Management LLC January 2008 - July 2008
Landrum Staffing August 2007 - January 2008
ValueOptions, Connecticut Behavioral Health Partnership November 2006 - June 2007
Hospital Association of Rhode Island January 2006 - May 2006
Chequit Inn & Restaurant May 2005 - September 2005
Donna Karan Company Store September 2000 - January 2005
Skills
Training, Leadership, Management, Customer Service, Project Management, Human Resources, PowerPoint, Customer Satisfaction, HIPAA, Healthcare
Education
Providence College 2002 — 2006
Bachelor of Science, Health Policy Management and Business Studies
Providence College 2002 — 2006
Bachelor of Science, Health Policy Management; Business Studies
Northern Trust Corporation September 2015 - Present
Capital One January 2013 - September 2015
Amerigroup Corporation January 2011 - December 2012
InfoCloud May 2006 - December 2010
Dominion Enterprises November 2006 - August 2007
Skills
Business Intelligence, ETL, Teradata, Data Warehousing, Master Data Management, InfoSphere, Oracle SQL, Oracle Applications, Oracle E-Business Suite, MySQL, Microsoft SQL Server, Business Analysis, Talend, Informatica, Pentaho, Siebel, SugarCRM, Salesforce.com, Project Management, Hyperion Planning, Web Analytics, HTML, CMS, Business Objects, SSRS, MS Reporting Services, SaaS, Healthcare Information..., Data Modeling, Integration, Analytics
Education
University of Stellenbosch
Bachelor of Commerce (BCom), Information Management
University of Stellenbosch
Bachelor of Commerce (BCom), Financial Management
OptumHealth January 2009 - Present
Centene Corporation July 2007 - December 2008
Amerigroup Corporation September 2006 - April 2007
Perot Systems 2003 - 2006
IBM 1999 - 2002
ValueOptions July 1991 - April 1998
Skills
Managed Care, Medicaid, Healthcare Information..., Healthcare, HIPAA, Medicare, Healthcare Management, Health Insurance, Disease Management, Data Analysis, Healthcare Industry, Process Improvement, Healthcare Consulting, SDLC, Business Analysis
Education
Shenandoah University
Bachelor of Arts
Bank of America March 2011 - Present
Amerigroup Corporation March 2009 - March 2011
Amerigroup Corporation February 2007 - March 2009
ValueOptions September 2004 - February 2007
ValueOptions October 1999 - September 2004
Skills
Healthcare Information..., Medicaid, HIPAA, Process Improvement, Access, Healthcare, Visio, Crystal Reports, SharePoint, Insurance, SDLC, Data Analysis, Business Analysis, SQL, Microsoft SQL Server, Systems Analysis, SSRS, DTS, Cognos, Cognos ReportNet, Amisys, Macess, Teradata, AS400 system, Training Delivery, Requirements Gathering, Requirements Analysis, SSIS
Education
Strayer University 2010 — 2010
Database Development Courses
Tidewater Community College 1997 — 1999
Information Technology Courses
WellPoint April 2011 - Present
Amerigroup Corporation April 2010 - April 2011
UnitedHealthcare December 2006 - September 2009
UnitedHealthcare September 2004 - December 2006
UnitedHealthcare April 2003 - September 2004
UnitedHealthcare August 2002 - April 2003
UnitedHealthcare August 1999 - August 2002
Mid-Manhattan Medical Group July 1998 - August 1999
Skills
Six Sigma, Visio, Budgets, Microsoft Office, Forecasting, Web Development, Projects, Medicare, Managed Care, Medicaid, Health Insurance, Network Development, Healthcare, HIPAA, Provider Relations, Healthcare Management, Process Improvement, Insurance, Healthcare Information..., HMO, Revenue Cycle, Business Process..., Healthcare Industry
Education
Queens College 1989 — 1993
Business Administration
Catholic Charities of Orange County/The Recovery Center April 2015 - Present
Amerigroup Corporation July 2011 - April 2015
Amerigroup November 2012 - March 2013
New York City Department of Education October 2009 - December 2010
Salvation Army Preventive Services February 2009 - June 2009
Salvation Army Adult Rehabilitation Center September 2006 - February 2009
Skills
Spanish, Nursing, Case Management, Case Managment, Program Development, Healthcare, Teaching, Mental Health, Public Health, Clinical Research, Training, Non-profits, Social Services, Community Outreach, Public Speaking, Event Planning, Research, Hospitals, Staff Development, Program Evaluation, Volunteer Management, Nonprofits, Microsoft Word, Leadership Development, Treatment, Crisis Intervention, Nursing Education, Adolescents, Medical/Surgical, Patient Safety, BLS, Motivational..., Psychology, Healthcare Information..., Healthcare Management, Policy, Supervisory Skills, Managed Care, Software Documentation, Patient Advocacy, Health Education, Conflict Resolution, Long Term Acute Care, Behavioral Health, Counseling Psychology, Healthcare Consulting, HIPAA, Mental Health Counseling, Psychotherapy, Therapists
Education
State University of New York Empire State College 2009 — 2010
M.A.-T, Teaching
Laboure College 1984 — 1986
Associates, Nursing
University of Hartford 1979 — 1981
B.A., Foreign Language and Literature (Spanish)
Saint Thomas Seminary 1977 — 1979
A.A., Liberal Arts
St. Matthew 1969 — 1973
The AME Group September 2014 - Present
Bridgestone APM Company November 2012 - March 2014
Stefanini US March 2012 - December 2012
Real Soft, Inc. December 2008 - September 2009
Keane August 2005 - December 2008
Amerigroup Corporation June 2000 - July 2005
Current Medicine Group August 1999 - June 2000
Arch Commications, Inc. (USA Mobility) 1995 - 1999
Skills
IIS, SQL, DNS, VPN, Microsoft Exchange, DHCP, Software Installation, Microsoft Office, WINS, Frame Relay, Windows Server, SharePoint, Disaster Recovery, Active Directory, VMware, Integration, Vendor Management, Visio, Citrix, Cisco IOS, Cisco Wireless, Telecommunications, Group Policy, Troubleshooting, Switches
Education
Emergent Online, Reston, VA 2005 — 2005
Citrix MetaFrame Presentation Server Administration
ComputerTraining.com, Virginia Beach, VA 2002 — 2003
Windows 2000 MCSE
Hibberd Consulting, Inc. 2001 — 2001
Windows 2000 Server Administratioin
CompuMaster, Inc., Philadelphia, PA 2000 — 2000
American Research Group, Inc., Dayton, OH 1999 — 1999
Lincoln Technical Institute, Pennsauken, NJ 1986 — 1987
US Navy, San Diego, CA 1983 — 1983
Basic Electricity & Electronics
St. Cloud State University 1982 — 1983
General Education Courses
St. Cloud Technical H.S. 1979 — 1982
Diploma
Amerigroup Corporation April 2010 - Present
City of Norfolk 1998 - 2008
Skills
Strategic Planning, Healthcare, Organizational..., Process Improvement, PMP, Change Management, Program Management
Education
Strome College of Business
MPA, Public Administration
WellPoint May 2013 - Present
Amerigroup Corporation December 2012 - Present
Amerigroup Corporation July 2011 - July 2012
Memorial Hermann Healthcare System February 2010 - July 2011
Skills
Training, Customer Service, Healthcare, HIPAA, Healthcare Information..., Healthcare Management, Hospitals, Onboarding, Managed Care, Process Improvement, Employee Relations, Performance Improvement, Medicaid, Medicare
Education
Southern New Hampshire University 2015 — 2017
Associate’s Degree, Associate of Arts in General Studies with a Concentration in Nonclinical Healthcare
Wissinoming Ambulance March 2013 - Present
Atlantic League of Professional Baseball June 2012 - Present
UnitedHealthcare August 2010 - February 2013
Wissinoming Ambulance 2009 - 2010
American hearing Aid Associates February 2006 - September 2009
United Healthcare, Inc June 2003 - February 2006
United Healthcare, Inc. June 2003 - February 2006
Amerigroup Corporation February 2002 - June 2003
Aetna, Inc January 1997 - November 2001
General Motors (Service Parts Operation) January 1995 - January 1997
Skills
Sales, Contract Management, Networking, Marketing, Call Center, Microsoft Office, Government, Strategic Planning, New Business Development, Managed Care, Contract Negotiation, Leadership, Customer Service, Process Improvement, Sales Operations, Sales Management, Human Resources, Management, Team Building, Public Speaking, Insurance, Negotiation, Call Centers, Hospitals, Start-ups, Recruiting, Employee Benefits, Provider Relations, Account Management, Medicare, Healthcare, Medicaid, Training, HIPAA, Strategy, Cross-functional Team..., Health Insurance, Healthcare Management, Marketing Strategy, Budgets, Program Management, Microsoft Excel, Business Development, Physicians, Coaching, Project Management
Education
University of Phoenix 2004 — 2005
M.B.A./HCM, Healthcare Management
Rider University 1987 — 1992
B.A, History and Political Science
Amerigroup Corporation May 2012 - Present
Amerigroup Corporation February 2008 - May 2012
Amerigroup Corporation August 2004 - February 2008
Amerigroup Corporation September 2003 - August 2004
CIGNA Healthcare February 1990 - August 2003
Sentara Healthcare May 1988 - February 1990
Skills
Nursing, Training, Health Insurance, Management, Project Management, Case Managment, Medicare Advantage, Medicaid Managed Care, Call Center
Education
University of Phoenix 2010 — 2012
BS, Registered Nursing/Registered Nurse
Pensacola Junior College 1983 — 1985
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Anthem, Inc. December 2012 - June 2014
Amerigroup Corporation June 2012 - December 2012
Amerigroup Corporation June 2010 - June 2012
Virginia Beach City Public Schools September 2008 - May 2010
Skills
Marketing, Vendor Management, Public Speaking, Microsoft Office, Data Analysis, Leadership, Customer Service, Microsoft Excel, PowerPoint, Event Planning, Social Media, Microsoft Word, Fundraising, Outlook, Management, Time Management
Education
Radford University - College of Business and Economics 2006 — 2010
BBA, Marketing & Economics
Norfolk Academy 2002 — 2006
High School Diploma
MadSky Managed Repair Program October 2014 - Present
Amerigroup Corporation October 2011 - March 2014
Michaels Stores, Inc. 2014 - 2014
Dickeys Barbecue Restaurants Inc. 2011 - 2011
Buffalo Wild Wings June 2004 - 2011
TDG Creative 2010 - 2010
Fieldwork Dallas Marketing Firm October 2005 - February 2006
Skills
Marketing, Project Management, Customer Satisfaction, Management, Budgets, Sales, Coordinating Events, Marketing Communications, Customer Service, Retail, Microsoft Excel, Market Planning, Artwork, Product Marketing, Market Analysis, Social Media Marketing, Marketing Strategy, Training, Microsoft Office, Advertising, Microsoft Word, Social Networking, Social Media, PowerPoint, Event Management, Leadership, Email Marketing, Online Marketing, Inventory Management, New Business Development, Time Management, Team Building, Public Relations, Event Planning, Account Management, Communication, Strategic Planning, Negotiation, Editing, Strategy, Analysis, Market Research, Sponsorship, Pricing, Marketing Management, Data Entry, Process Improvement, Teamwork, Business Development, Public Speaking
Education
Southern New Hampshire University 2013 — 2015
Master of Science in Marketing, Marketing
University of North Texas 2006 — 2008
Bachelor's Degree, Marketing/Management
2004 Northlake College 2001 — 2004
Associates of Arts & Science Degree
Anthem, Inc. January 2014 - Present
Amerigroup Corporation January 2012 - January 2014
Broadview Networks May 2006 - December 2011
Verizon November 2004 - May 2006
Hilton Hotels World Headquarters July 2003 - May 2004
Sprint June 1999 - July 2003
Skills
Project Management, IP, Project Planning, VoIP, Vendor Management, Telecommunications, Managed Services, Enterprise Software, Team Building, MPLS, Call Centers, Cross-functional Team..., Wireless, Data Center, Product Management, Telephony, Cloud Computing, Account Management, Social Media, PMP, Strong attention to..., Contract Management, Marketing, Engineering, Purchasing, Real Estate, Photography, Social Media Marketing, Sales, Subject Matter Experts, PMP Certified, PAHM, Professional,..., Excellent project..., Customer Management, Facebook Marketing, Custom Facebook Pages, Communication Skills, Writing, Presentation Design, Image Editing, Cardiovascular Fitness, Running, Marketing Research, Healthcare
Education
The University of Georgia 2014 — 2014
Certificate of Program Completion, Principles of Market Research
Penn State University 1995 — 1999
BA, Telecommunications
Tuskegee University June 2015 - Present
Perri Solutions LLC January 2015 - Present
Health Plan of San Joaquin May 2014 - January 2015
Cenpatico December 2010 - November 2013
Amerigroup Corporation July 2006 - November 2010
Northrop Grumman Corporation January 2004 - July 2006
Skills
Healthcare, Leadership, Healthcare Industry, Project Management, Healthcare Information..., Strategy, Business Development, Management, Strategic Planning, Process Improvement, Program Management, Medicaid, HIPAA, Marketing, Training, Team Building, Healthcare Management, Marketing Strategy, Marketing Communications, Team Leadership, Software Documentation, Public Relations, Health Insurance, Policy, Public Speaking, Web Development, Strategic Communications, Social Networking, Cross-functional Team..., Budgets, Community Outreach, SharePoint, Social Media, Analytics, Leadership Development, Newsletters, Quality Improvement, Change Management, Project Planning, Business Process..., Internal Communications, Managed Care, Business Analysis, SQL, WordPress, Web Design, Medicare, Creative Strategy, User Experience, Advertising
Education
Cornell University 2013 — 2016
Marketing Strategy
Strayer University (VA) 2005 — 2006
Bachelor of Science, Computer Information Systems, 3.54
Strayer University (VA) 2004 — 2005
Associate of Arts, Computer Information Systems, 3.75
Wicksburg High School 1989 — 2005
Diploma
Louisiana Workforce Commission January 2014 - Present
Beau Rouge Center for Aesthetics and Wellness June 2013 - November 2013
North Oaks Hosiptal September 2012 - June 2013
Amerigroup Corporation October 2011 - May 2012
Amedisys Home Health Services September 2010 - September 2011
Amedisys Home Health Services March 2007 - September 2010
Data Protection Services February 2006 - March 2007
Skills
Windows Server, Troubleshooting, Windows XP, Active Directory, Laptops, Servers, Printers, Help Desk Support, Dell KACE, Software Installation, Microsoft Exchange, Windows 7, Symantec Endpoint..., Computer Hardware, XP, A+ Certified, Maintenance & Repair, Avaya, Cisco Routers, Cisco Technologies, Networking, Network + Certified, Information Technology, Technical Support, Hardware, Operating Systems, System Deployment
Education
Baton Rouge School of Computers 2002 — 2003
Associate, Network Engineering & PC Desktop Support, 3.75 GPA
Southeastern Louisiana University 1995 — 1999
BA, Business Management
Amerigroup Corporation October 2012 - Present
Kansas Health Solutions, LLC March 2008 - October 2012
Area Mental Health Center December 2003 - March 2008
Area Mental Health Center December 2001 - December 2003
Area Mental Health Center June 1996 - December 2003
Area Mental Health Center May 1996 - November 2001
Skills
Mental Health, Clinical Supervision, Social Services, Adults, Treatment, Case Managment, Mental Health Counseling, Clinical Research, Psychotherapy, Crisis Intervention, Community Outreach, HIPAA, Behavioral Health, Program Development, Healthcare, Nursing, Family Therapy, Medicaid, Interventions, Adolescents, Therapists, Medicare, Anger Management, Managed Care, Psychology, Psychiatry, Group Therapy, CBT, Nonprofits, Medicaid Managed Care, Post Traumatic Stress, Psychological Assessment, Motivational..., Psychological Testing, Inpatient, Grants, Utilization Management, Case Management
Education
Southwestern College
Bachelor of Arts, Elementary Education and Teaching
University of Kansas
Master of Social Work (MSW)
Harvard Pilgrim Health Care February 2013 - Present
Blue Cross & Blue Shield of Rhode Island February 2012 - February 2013
BlueCross BlueShield of Tennessee May 2008 - February 2012
Amerigroup Corporation April 2007 - April 2008
Jefferson Government Relations August 2006 - January 2007
Beth Israel Deaconess Medical Center - Plymouth May 2002 - August 2006
Skills
Medicaid, Health Policy, Medicare, Employee Benefits, Program Management, Healthcare, Health Insurance, Policy, Insurance, Managed Care, Health Care Reform, Strategy, HIPAA, Healthcare Industry, HMO, Health Savings Accounts
Education
Roger Williams University
Bachelor of Arts (B.A.), Political Science
Harris Williams & Co. September 2014 - Present
American International Biotechnology Services March 2013 - June 2014
Amerigroup Corporation May 2012 - August 2012
Reed and Associates Marketing June 2011 - January 2012
Skills
Marketing, Social Media, Press Releases, Editing, Time Management, Management, Facebook, SharePoint, Social Media Marketing, Research, Adobe Creative Suite, Brand Management, Event Planning, Social Networking, PowerPoint, SEO
Education
Radford University 2008 — 2012
B.S, Communications & Media Studies, Marketing
WellPoint February 2014 - Present
WellPoint Amerigroup June 2011 - February 2014
Sentara Healthcare July 2007 - June 2011
Amerigroup Corporation August 2003 - July 2007
Virginia International Terminals, Inc. November 2002 - August 2003
Northrop Grumman / Newport News January 2001 - January 2002
New York Times Co January 2000 - January 2001
Metro Information Services June 1999 - January 2000
USAA January 1998 - January 1999
Tarmac America, Inc January 1997 - January 1998
Skills
Testing, Process Improvement, SharePoint, Data Quality, Business Process..., Business Requirements
Education
Strayer University 2010 — 2012
MIS, Information Systems
Strayer University 2002 — 2005
MBA, Management
Saint Leo University
B.A, Accounting
Anthem, Inc. October 2011 - Present
Amerigroup December 2010 - October 2011
Amerigroup January 2010 - December 2010
Amerigroup Corporation July 2008 - December 2009
Amerigroup Corporation November 2006 - June 2008
Northrop Grumman August 2005 - November 2006
Amerigroup Corporation February 2004 - August 2005
Amerigroup Corporation January 2001 - February 2004
Frederick B. Hill & Company October 1998 - December 2000
Chesapeake Redevelopment and Housing Authority June 1998 - September 1998
Skills
IT Project Management, Risk Management, Financial Analysis, Program Management, SOX, Risk Assessment, PMP, Project Portfolio..., Project Management, Sarbanes-Oxley Act, Requirements Gathering, MS Project, Data Analysis, Business Analysis, Requirements Analysis, Healthcare Information..., Software Documentation, SharePoint, Testing, Process Improvement, HIPAA, Change Management, Analysis, Cross-functional Team..., PMO, Strategy, Management, Leadership, Project Planning, Training, Disaster Recovery
Education
Strome College of Business 1994 — 1998
Bachelor of Science, Business Administration; fields of; Accounting and Information Systems
Amerigroup Corporation January 2005 - July 2008
Education
Saint Leo University 2004 — 2009
BA/Arts, Psychology
Anthem, Inc. February 2014 - Present
WellPoint / Amerigroup Corporation March 2012 - February 2014
Amerigroup Corporation November 2008 - March 2012
Infinite Connection January 2005 - December 2008
Chubb Insurance November 1999 - January 2005
Skills
Analysis, Insurance, Process Improvement, Encounters, Health IT, Vendor Management, Medical Cost Containment, Medicaid, Medicare, Strategic Planning, Information Technology, Policy, Leadership, Customer Service, Training, Claim, Cross-functional Team..., Healthcare, HIPAA
Education
Walden University 2013 — 2016
Master of Business Administration (MBA), Leadership
Tidewater Community College 2013 — 2013
Health Information Technology Consortia Project, Health IT Engineering
Strayer University (VA) 2009 — 2011
Bachelor of Science, Information Systems-Security Administration
Strayer University (VA) 2008 — 2009
Associates of Arts, Information Systems
Associated Appraisers August 2004 - Present
Associated Appraisers August 2004 - Present
Amerigroup Corporation December 2002 - March 2004
EthnicGrocer.com January 2000 - December 2000
Leo Burnett Advertising February 1998 - January 2000
Education
Roosevelt University
Nexcom October 2007 - Present
Amerigroup Corporation September 2005 - October 2007
Mantas / SOTAS, Inc April 2000 - March 2005
Newbridge Networks 1989 - 2000
Education
Project Management Institute
PMP, Project Management
Strayer University
Anthem, Inc. June 2012 - Present
Amerigroup Corporation April 2008 - June 2012
Skills
Managed Care, Process Improvement, Medicare, Financial Analysis, Healthcare, Healthcare Information..., Revenue Cycle, Health Insurance, Healthcare Management, Financial Reporting, HIPAA, Analysis, Managerial Finance, PeopleSoft, Financial Modeling
Education
University of Houston-Clear Lake 2010 — 2014
Master of Science in Accounting
University of Houston-Clear Lake 2003 — 2006
MBA/MHA, Masters of Business & Healthcare Administration
Saint Vincent College 1997 — 2000
Finance, Business
Raymond James Financial, Inc. June 2015 - Present
Express Scripts April 2012 - June 2015
Blue Cross Blue Shield of Florida July 2009 - June 2012
Virginia Commonwealth University Health Systems January 2008 - September 2010
Amerigroup Corporation October 2006 - November 2007
Skills
Project Management, Process Improvement, Business Analysis, Customer Service, Health Insurance, Healthcare, Vendor Management, Visio, Medicare, Team Building, Managed Care, Program Management, Training, Strategic Planning, SharePoint, Leadership, HIPAA, Event Planning, Management
Education
Southeast Missouri State University 1991 — 1996
Bachelor of Applied Science (BASc), Mass Communication/Media Studies
John F. Hodge High School 1988 — 1991
Diploma, General Studies
Pandora's Awakening January 2015 - Present
Amerigroup Corporation December 2011 - January 2015
Univita Health Inc March 2010 - February 2012
University of Southern California 2005 - 2009
Skills
Healthcare, Policy, Program Development, Social Services, Psychology, Software Documentation, Mental Health, Community Outreach, Case Management, Behavioral Health, Program Evaluation, Non-profits, Psychotherapy, Group Therapy, Health Education, Documentation, Recruiting, Adult Education, Mental Health Counseling, Family Therapy, Crisis Intervention, Adolescents, Nonprofits
Education
University of Michigan 2014 — 2015
Certificate in Sex Therapy and Education, Human Sexuality
University of Southern California 2007 — 2008
Master of Public Administration (M.P.A.)
University of Southern California 2005 — 2007
Master of Social Work (M.S.W.)
Spelman College 2000 — 2004
Bachelor of Arts, Psychology
Project Based April 2011 - Present
Amerigroup Corporation August 2006 - November 2010
Skills
Managed Care, Medicare, HIPAA
Education
Silliman University
Bachelor of Science (B.S.), Psychology
University of the Philippines
Bachelor of Fine Arts (B.F.A.), Painting
Amerigroup Corporation February 2008 - Present
Blue Cross Blue Shield of Florida September 1989 - December 2007
Education
St. Petersburg College
Humana April 2014 - Present
Amerigroup Corporation May 2012 - April 2014
Medical Reimbursement Partners January 2001 - May 2012
Maximus, Inc. April 2009 - January 2010
Heartland Home Health Care & Hospice 2008 - April 2009
Celtic Healthcare July 2006 - May 2008
Meridian Health Care Management 1999 - 2001
Health America 1996 - 1999
Skills
Managed Care, Organizational..., Contract Management, Healthcare, Home Care, Healthcare Management, Hospitals, Process Improvement, Case Managment, Health Policy, Leadership, Analysis, Healthcare Information..., Long-term Care, Recruiting, Medicaid, Program Management, Healthcare Industry, Revenue Cycle, Healthcare Consulting, Management, Provider Relations, Medicare, Credentialing, Case Management, Employee Benefits, Revenue Cycle Management, Strategic Planning, HIPAA, Physician Relations, Health Insurance, Physicians, Team Building, Strategy, Training, Customer Service, Business Development, EHR, Policy, Consulting
Education
Penn State University 1988 — 1990
Master's
Millersville University of Pennsylvania
BS, Business Administration
TMG Health July 2014 - Present
Amerigroup Corporation July 2013 - May 2014
Amerigroup Corporation June 2012 - June 2013
Amerigroup May 2011 - June 2012
Amerigroup Corporation February 2010 - April 2011
Amerigroup Corporation November 2007 - January 2010
Health Now, Blue Cross Blue Shield August 2005 - October 2007
Health Now, Blue Cross, Blue Shield February 2003 - July 2005
Health Now, Blue Cross Blue Shield April 1998 - January 2003
Skills
HIPAA, Healthcare, EDI, Visio, Data Analysis, Medicaid, Process Improvement, Software Documentation, Access, Business Analysis, Health Policy, Healthcare Information..., Leadership, Medicare, Training, Project Management
Education
State University of New York College at Buffalo 1988 — 1993
Bachelor of Science (BS), Economics
Signature Healthcare, Brockton Ma April 2013 - Present
Amerigroup Corporation July 2010 - March 2013
BMC HealthNet Plan 2006 - 2009
Network Health 2002 - 2006
Blue Cross Blue Shield of the National Capital Area 1995 - 1997
Skills
Government Relations, Medicaid, Medicare, Healthcare, Provider Relations, Managed Care, HIPAA, Compliance, Contract Negotiation, Insurance
Education
Simmons College - Simmons School of Management 2000 — 2002
MBA, Business Administration
Yale University
MPH, Public Health
Suffolk University Law School 1977 — 1981
JD, law
Washington and Jefferson College 1971 — 1974
BA, English, Psychology
LIDDSO April 2008 - Present
Amerigroup Corporation November 2007 - April 2008
Intracorp 2000 - 2007
Skills
Bilingual/Spanish, Culturally Diverse, Multi task, Case Managment, Nursing, Cultural Diversity, Positive Team Player, New Challenges, Certified Case Manager, Disease Management, Multi Tasking, Healthcare Management, Managed Care, Workers Compensation, Medicare, Clinical Research, Utilization Management, Behavioral Health, Mental Health, Medical Case Management, Utilization Review, Healthcare, Hospitals, Inpatient, Disabilities, Patient Advocacy, Elder Care, Treatment, Traumatic Brain Injury, Psychiatric Care, Disability Management, Case Management, Rehabilitation, Vocational...
Education
Saint Joseph's College 1998 — 2003
Bachlors degree, Nursing
Suffolk County Community College 1989 — 1992
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Department of Veterans Affairs September 2012 - Present
Kelsey-Seybold Clinic May 2011 - September 2012
Amerigroup Corporation March 2009 - May 2011
MD Anderson Cancer Center November 2006 - August 2008
Skills
Healthcare, Clinical Research, Insurance, Social Services, Medicaid, Medicare, Epic Systems, Case Management, Home Care, Managed Care, Patient Advocacy
Education
Prairie View A&M University 1993 — 1997
Anthem 2012 - Present
Amerigroup Corporation September 2005 - Present
Skills
Information Security, HIPAA, Network Security, Security, VPN, VMware, IAM, Computer Security, Enterprise Architecture, Active Directory
Education
Regent University 1990 — 1992
MA Communication, Radio and Television
Rensselaer Polytechnic Institute 1984 — 1989
Bachelor of Science (BS), Electrical and Electronics Engineering
Fidelis Care NY October 2010 - August 2014
Metroplus August 2008 - October 2010
Amerigroup Corporation January 2005 - June 2008
CarePlus Health Plans March 2000 - December 2004
Self March 1995 - March 2000
IPRO May 1987 - March 1995
Comprehensive Medical Review, Inc May 1978 - May 1987
Skills
Team Leadership, Quality Assurance, Management, Medicare, Analysis, Home Care, Insurance, Software Documentation, Healthcare, Databases, Informatics, Project Management, Managed Care, Healthcare Information..., Medicaid, Process Improvement, Health Insurance
Education
The University of Texas Health Science Center at Houston 1971 — 1973
Health Services Research
Rice University 1968 — 1971
MA, Biology
University of North Carolina at Chapel Hill 1966 — 1967
MSPH, Public Health
University of Miami 1961 — 1965
BS, Biology
The Advisory Board Company December 2014 - Present
The Advisory Board Company June 2013 - November 2014
The Advisory Board Company June 2012 - June 2013
The Advisory Board Company June 2009 - July 2012
The Advisory Board Company May 2005 - May 2009
The Advisory Board Company June 2002 - May 2005
The Advisory Board Company May 2000 - May 2002
Amerigroup Corporation May 1998 - March 1999
Skills
Salesforce.com, System Architecture, Solution Design, Force.com, SQL Server, Data Integration, Software Project..., Data Migration, Visual C++, Microsoft CRM, Siebel, Visual Studio, Web Development, ASP.NET, Informatica, snaplogic, ETL, ITIL Certified, SDLC, Eloqua, Agile Project Management, SharePoint, Database Design, Integration, Requirements Analysis, Databases, Data Warehousing, SQL, Enterprise Architecture, Cloud Computing, Web Services, Business Process, Data Modeling, Requirements Gathering, CRM, .NET, SSIS, T-SQL, ITIL, Software Development, Web Applications, Enterprise Software, Business Analysis, Data Analysis, C#, Microsoft SQL Server, Business Process..., Process Improvement, Information Architecture, Project Management
Education
Thomas Nelson Community College 1997 — 1998
Database Systems Development
Shreemati Nathibai Damodar Thackersey Women's University 1993 — 1995
Master's degree, Human Development
Shreemati Nathibai Damodar Thackersey Women's University 1989 — 1993
Bachelor's degree, Child Development
WellPoint June 2014 - Present
WellPoint October 2012 - June 2014
Amerigroup Corporation October 2008 - October 2012
Amerigroup Corporation August 2004 - October 2008
Amerigroup Corporation August 2004 - August 2005
Yeatts Contract November 2001 - August 2004
Skills
Healthcare Information..., Managed Care, Medicaid, Data Analysis, Process Improvement, HIPAA, Healthcare, Medicare, Healthcare Management, Informatics, Project Management, Visio, Healthcare Industry, Access, SQL, SharePoint, Workshop Facilitation, Outlook, SSRS, Training, Microsoft Excel, Analysis, Business Intelligence, Microsoft SQL Server, Teradata, Analysis Services, Software Documentation, Testing, SSIS, Provider Relations, Requirements Gathering, Purchase Orders, Crystal Reports, SDLC, Healthcare Consulting, Data Warehousing, Disease Management, ETL, Systems Analysis, Microsoft Office
Education
Radford University 1994 — 1997
Bachelors, Education, French
Radford University
Wheeler Real Estate Investment Trust June 2013 - Present
Amerigroup Corporation April 2012 - April 2013
Liberty Tax Service April 2011 - April 2012
Cherry, Bekaert & Holland September 2008 - April 2011
Motorsports Authentics December 2007 - August 2008
Witt Mares January 2003 - December 2007
Skills
Due Diligence, Sarbanes-Oxley Act, Auditing, Finance, Financial Accounting, Revenue Recognition, SEC filings, IPO, Systems Improvement, Enterprise Systems..., US GAAP, Accounting, Financial Audits, GAAP, Tax Returns, Financial Reporting, SEC Filings
Education
Strome College of Business 2000 — 2002
MS, Accountancy
Strome College of Business 1995 — 1999
BSBA, International Business
Port Solution Integrators June 2011 - Present
Advanced Health Media July 2010 - June 2011
Pinpoint IT Services November 2008 - December 2010
Smithfield Packing September 2006 - October 2008
Amerigroup Corporation July 2000 - September 2006
Praxis Learning Systems April 1998 - July 2000
Analysis & Technology, Inc April 1996 - April 1998
Analysis & Technology, Inc. April 1994 - April 1996
Simms Industries, Inc August 1990 - April 1994
Skills
T-SQL, ASP.NET, XML, .NET, Microsoft SQL Server, C#, ASP.NET MVC, ASP.NET AJAX, Powershell, Web Services, C++, IIS, PL/SQL, Information Security, HTML, CSS, OOP, SQL Server, Visual Studio, AJAX, SQL, WCF, Web Applications, ADO.NET, Subversion, Agile, Application Development, Software Development, Web Development, ASP, Windows, Desktop Computers, Web Servers, Windows Server 2003, Windows Server 2008, Windows 7, Log4Net, NHibernate, NServiceBus, CruiseControl, TeamCity, MVVM, Agile Methodologies
Education
Strome College of Business 2000 — 2010
Information Technology
University of Central Florida 1987 — 1990
LJS Healthcare Consulting LLC April 2009 - Present
Amerigroup Corporation October 1999 - March 2009
AMERIGROUP Community Care January 2007 - May 2008
Amerigroup Corporation May 2005 - January 2007
Amerigroup Corporation March 2002 - May 2005
Amerigroup Corporation October 1999 - March 2002
QualMed 1993 - 1999
Omni Health Care 1991 - 1993
KPMG 1986 - 1991
Skills
Managed Care, Internal Audit, Management Consulting, Program Management, Accounting, Medicaid, Medicare, Health Plans, HMO, Health Policy, Process Improvement, Healthcare Consulting, Mergers & Acquisitions, Healthcare, Strategic Planning, Business Process..., Healthcare Information..., HIPAA, Healthcare Management, Management, Healthcare Industry, Leadership, Executive Management, Budgets, Risk Management, Integration, Health Insurance, Disease Management, Claim, Physician Relations
Education
San Diego State University-California State University 1982 — 1986
Bachelor of Science, Accounting
Fidelis Care January 2015 - June 2015
Mediant Health Resources, Inc January 2013 - December 2014
H/P Technologies, Inc. September 2011 - January 2013
Whirling Rainbow Digital Arts LLC June 2010 - January 2013
Amerigroup Corporation May 2011 - July 2011
H/P Technologies, Inc. June 2010 - May 2011
HighPoint Solutions February 2010 - June 2010
H/P Technologies, Inc. August 2007 - January 2010
MVP Health Care August 2006 - August 2007
Blue Shield of NENY January 2004 - August 2006
Skills
Access, Microsoft SQL Server, Oracle, Software Documentation, SQL, Sybase, VBA, Facets Configuration, Facets Data Model
Education
State University of New York at Albany
Bachelor of Arts (B.A.), Japanese Studies
The Sage Colleges-Sage College of Albany
Computer Information Systems
State University of New York at New Paltz
Physics
Amerigroup Corporation February 2012 - Present
Universal American August 2009 - December 2011
CareFirst BlueCross BlueShield March 2009 - July 2009
Accruent September 2008 - January 2009
Skills
SDLC, User Acceptance Testing, Quality Center, SQL, Requirements Gathering, Test Planning, Testing, Microsoft SQL Server, Oracle, SharePoint, XML, Analysis, Integration, Regression Testing, Visio
Education
San Jose State University 2005 — 2008
MS, Electrical Engineering
Baba Banda Singh Bahadur Engineering College 2000 — 2004
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, B
WellPoint October 2013 - Present
Amerigroup Corporation May 2005 - Present
Oleen Pinnacle August 2008 - August 2009
Keystone Mercy Healthplan 2005 - 2006
Quest Diagnostics, Inc 2000 - 2005
Quest Diagnostics 2001 - 2004
Education
San Diego State University-California State University 1995 — 1998
BA, Geography
Fruition Marketing, LLC March 2007 - Present
Mary Kay Sales Director January 1997 - May 2008
Amerigroup Corporation May 2006 - May 2007
WorldTravel BTI October 1999 - November 2001
IBM August 1987 - April 1997
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
Savannah State University 1982 — 1986
Bachelors, Marketing
BHB Solutions Group July 2013 - Present
Amerigroup Corporation August 2011 - July 2013
Griffin Solutions Group June 2009 - October 2011
TRX April 2002 - October 2008
United HealthCare 1999 - 2001
Skills
SDLC, Data Governance, Software Development, Business Analysis, IT Strategy, Microsoft SQL Server, EIM, ETL, Business Intelligence, Data Warehousing, Requirements Analysis, Enterprise Architecture, Data Modeling, SOA, Agile Methodologies, Requirements Gathering, Database Design
Education
Chubb Institute 1999 — 1999
Rutgers University-New Brunswick 1988 — 1990
Computer Science
HealthPlus, Amerigroup (WellPoint) May 2014 - Present
Amerigroup Corporation December 2008 - May 2014
Healthfirst January 2007 - December 2008
WellCare March 2005 - November 2006
UnitedHealth Group November 2001 - February 2005
Intrade 2000 - 2001
Oxford Health Plans May 1996 - March 2000
Bloomberg June 1994 - September 1995
Skills
Managed Care, Medicaid, Medicare, Healthcare, Healthcare Management, Healthcare Information..., HIPAA, Health Insurance, Provider Relations, Hospitals, Healthcare Consulting, Network Development, Process Improvement, Healthcare Industry, Strategic Planning
Education
Seton Hall University 1996 — 2000
MA
The College of New Jersey 1990 — 1994
BA
Aetna October 2013 - Present
Amerigroup Corporation February 2010 - October 2013
Amerigroup Corporation March 2008 - January 2010
UnitedHealthcare July 2005 - March 2008
Oxford Health Plans May 2001 - June 2005
Skills
Medicaid, Program Management, Managed Care, HIPAA, Health Insurance, Healthcare, Health Policy, Provider Relations, Process Improvement, Insurance, Healthcare Management, Medicare Advantage, Medicare Part D, Marketing, Distrubution Oversight, Medicare Compliance, Utilization Management, Medical Compliance, Medicare, Network Development, HMO, Healthcare Information...
Education
Sacred Heart University 1998 — 2000
MA, Health Systems Management
Children's Hospital of The King's Daughters October 2000 - Present
Amerigroup Corporation June 1999 - October 2000
Full Circle AIDS Hospice May 1996 - May 1999
Navy Family Services July 1994 - May 1996
Old Dominion University September 1990 - May 1994
Old Dominion University August 1987 - May 1990
Skills
Community Outreach, Healthcare Management, Management, Organizational..., Public Speaking, Program Management, Health Education, Program Development, Research, Volunteer Management, Hospitals, Nonprofits, Strategic Planning, Fundraising, Healthcare, Event Management, Event Planning
Education
State University of New York College at Buffalo 1985 — 1987
MS, Student Personnel Administration/counseling
State University of New York College at Cortland 1981 — 1995
BS, Heatlh Education
Centene Corporation March 2013 - Present
Amerigroup Corporation July 2012 - December 2012
MedOptions October 2009 - December 2011
Progressive Rehab 2006 - 2008
Premier Therapy 2003 - 2006
Aegis Therapies 1999 - 2003
Skills
Medicaid Managed Care, Recruiting, Healthcare, Nursing, Interviews, Talent Acquisition, Clinical Research, Social Services, Cold Calling, Managed Care, Sourcing, Behavioral Health, Applicant Tracking..., College Recruiting, Onboarding, Staffing Services, Internet Recruiting, Full-life Cycle...
Education
Shepherd University 1990 — 1994
BA, Psychology
Estes Express Lines April 2015 - Present
Robert Half Technology November 2013 - Present
Allscripts March 2013 - April 2015
MaconIT January 2012 - March 2013
Capital TechSearch July 2010 - November 2012
Amerigroup Corporation February 2009 - July 2010
Qimonda December 2007 - February 2009
The Chartwell Group March 2007 - November 2007
CACI July 2006 - February 2007
Harris Connect March 2005 - July 2006
Skills
Microsoft SQL Server, SSIS, PL/SQL, Oracle SQL, Microsoft Reporting..., SQL, XML, T-SQL, Databases, Oracle, Data Warehousing, Database Design, SSRS
Education
University of West Florida 1998 — 2000
BS, Computer Science
Pensacola Junior College 1995 — 1998
AA, General Studies
Amerigroup Corporation January 2015 - Present
Nerium International April 2013 - Present
Amerigroup February 2009 - Present
Skills
Case Managment, Medicaid, Utilization Management, Healthcare, Healthcare Management, Managed Care, Disease Management, Home Care, Nursing, Hospitals, Case Management, Patient Advocacy, Elder Care, Customer Service, HIPAA, Team Building
Education
Southwestern Adventist University
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Accenture November 2013 - Present
Self-Employed December 2012 - November 2013
Amerigroup Corporation January 2012 - November 2012
Amerigroup November 2010 - November 2012
URAC December 2009 - November 2010
URAC November 2007 - November 2009
URAC March 1999 - September 2007
Skills
Certified Professional..., Certified Professional...
Education
Strayer University 2004 — 2008
MPA, Public Administration
Radford University 1977 — 1981
BSN, Nursing
Center for Medicare and Medicaid Services April 2013 - Present
Center for Medicare and Medicaid Services December 2012 - April 2013
Center for Medicare and Medicaid Services March 2012 - December 2012
Kaiser Foundation Health Plan March 2009 - February 2012
Group Dental Service, Inc. August 2008 - February 2009
Amerigroup Corporation July 2006 - June 2008
Amerigroup Corporation March 2005 - June 2006
Amerigroup Corporation November 2002 - March 2005
Amerigroup Corporation May 2002 - November 2002
Skills
Medicaid, Utilization Management, Health Insurance, Patient Safety, Medicare, HIPAA, Provider Relations, Process Improvement
Education
Walden University 2010 — 2013
Masters, Public Administration - Health Policy
Strayer University (VA) 2006 — 2010
Masters, Healthcare Services Administration
Strayer University (VA) 2003 — 2006
Bachelors, Business Administration
Kaiser Foundation Health Plan of Georgia September 2013 - Present
Kaiser Foundation Health Plan of Georgia September 2010 - January 2014
Kaiser Permanente September 2009 - April 2011
Amerigroup Corporation April 2007 - September 2009
Skills
Healthcare, Budgeting, Financial Reporting, Strategic Planning, Variance Analysis, Forecasting, Analysis, Financial Analysis, Financial Management, Planning, Non-profits, Financial Control, Expenses, Executive Management, Financial Planning, Investments, Budgets, Finance, Financial Audits, Financial Modeling, Healthcare Consulting, Leadership, Managerial Finance, Process Improvement, Project Planning, Revenue Cycle, Strategic Financial..., Strategy
Education
Seattle University 1993 — 1998
Masters, Business Administration
University of Washington 1987 — 1992
BA, Business Administration
Anthem, Inc. August 2011 - Present
Amerigroup Corporation August 2007 - August 2011
Titan America May 1996 - September 2001
Skills
Analysis, Forecasting, Business Analysis, Strategic Planning, Budgeting, Process Improvement, Cost Accounting, Planning, Team Building, Visio
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA)
Saint Leo University 1994 — 1996
BA, Accounting
Amerigroup Corporation June 2012 - Present
Ceridian January 2009 - March 2012
Ceridian January 2004 - January 2009
Ceridian January 2002 - January 2004
Ceridian January 2001 - January 2002
Ceridian January 2000 - January 2001
SPORTS & RECREATION January 1999 - January 2000
BLOCKBUSTER VIDEO, Stores throughout Pinellas County January 1994 - January 1999
Skills
Ceridian, Workforce Management, Benefits Administration, Employee Relations, Human Resources, Performance Management, Customer Service, Employee Benefits, Coaching, Call Center, Recruiting, Team Building, PeopleSoft, Outlook, Training, Process Improvement
Education
Saint Leo University 1989 — 1993
Bachelor's degree, Secondary Education and Teaching
Ludlow High School
Amerigroup Corporation August 2006 - Present
Skills
Microsoft SQL Server, JavaScript, XML, Web Services, SQL, UML
Education
Strome College of Business 1990 — 1994
BSBA, Mgmt Information Systems, Accounting
Amerigroup Corporation March 2012 - Present
Executive Health Resources January 2010 - April 2012
Unison-AmeriChoice DE July 2009 - December 2009
AmeriHealth Insurance Co of NJ December 2005 - July 2009
Executive Health Resources August 2002 - November 2005
Skills
Public Health, Prevention, Managed Care, Healthcare, Health, Clinical, Epidemiology, Internal Medicine, Healthcare Management
Education
University at Albany, SUNY 1992 — 1994
MPH, Public Health
Temple University School of Medicine 1975 — 1979
MD, Medicine
Saint Joseph's University 1971 — 1975
BS, Biology
Sallie Mae March 2014 - Present
PHI December 2011 - March 2014
MicroStrategy April 2009 - December 2011
Ernst & Young October 2006 - April 2009
Amerigroup Corporation December 2002 - August 2006
Adecco Employment Services July 1998 - August 2001
Education
Old Dominion University - College of Business and Public Administration 2003 — 2006
BS, Business Administration - Accounting
Penn State University 1994 — 1999
BS, Secondary Education - Mathematics
Burgess Group, LLC October 2014 - Present
Burgess Group, LLC January 2013 - October 2014
Burgess Group, LLC May 2010 - January 2013
Amerigroup Corporation August 2004 - January 2010
CompBenefits 1996 - 2004
Skills
Medicare, Hospitals, Process Improvement, Medicare Part D, Compliance, Managed Care, Medicaid, Home Care, Healthcare, HIPAA, Health Insurance, Insurance, Healthcare Industry, Healthcare Information..., Health Policy, Healthcare Management, Leadership, Provider Relations, Data Analysis, Management, Software Documentation
Education
Radford University 1992 — 1995
BS, History, Political Science
Trident Refit Facility, Kings Bay, GA July 2011 - Present
Millennium Specialty Chemicals November 2005 - October 2009
Amerigroup Corporation October 2002 - December 2004
Computer Sciences Corporation February 2001 - September 2002
Skills
Equipment Repair, Equipment Maintenance, Equipment Installation, Instructional Design, Technical Writing, Documentation, Strategic Planning, Technical Training, Word, Supervisory Skills, PowerPoint, Microsoft Office, Mentoring, Problem Solving, E-learning, Outlook, Visio, E-Learning, Employee Training, Software Documentation, Recruiting, Microsoft Word, Training, SAP, Captivate
Education
Southern Illinois University, Carbondale 1997 — 1999
Bachelor of Science, Workforce Education Development
Amerigroup Corporation September 2011 - Present
University Health Plans 2007 - 2010
Skills
Medicaid Managed Care, Managed Care, Case Managment, Medicaid
Education
Raritan Valley Community College 2001 — 2004
AASN, Nursing
Rummel Klepper & Kahl, LLP May 2011 - Present
Amerigroup Corporation January 2011 - April 2011
HDR Engineering, Inc. February 2006 - January 2011
Woolpert, Inc. June 2002 - February 2006
Armada Hoffler Holding Company January 1995 - June 2002
Skills
Proposal Writing, Marketing Communications, Event Planning, Marketing, Marketing Strategy, Social Media Marketing, Market Research, Adobe Creative Suite, Technical Writing, Editing, Microsoft Office, Adobe Acrobat, Public Relations, PowerPoint, Advertising, Project Management, Copywriting, InDesign, Press Releases, Newsletters
Education
Saint Leo University 1992 — 1996
Bachelor of Arts, Psychology
Patrick Henry High School 1985 — 1987
Amerigroup Corporation April 2011 - Present
Travelers September 2006 - November 2010
TrailBlazer Health September 2000 - September 2006
United Health Care April 1998 - September 2000
United Health Care September 1995 - April 1998
Travelers Insurance April 1995 - October 1995
Skills
Leadership, Training, Process Improvement, Program Management, Cross-functional Team..., Management, Call Centers, Strategy, Change Management, Insurance, Project Management, Strategic Planning, Employee Engagement, Medicare, Budgets, Customer Service, Managed Care, Healthcare, Team Building, Employee Benefits, Policy
Education
Spelman College
Spelman College
University of Richmond
BA, Liberal Arts
WellPoint February 2014 - Present
Amerigroup Corporation January 2007 - Present
Scott & Stringfellow 1982 - 1985
Skills
PeopleSoft, Accounts Payable, Accounts Receivable, Accounting, Account Reconciliation, Payroll, General Ledger, Journal Entries
Education
Strome College of Business 1994 — 1998
BS, Finance, Accounting
Amerigroup Corporation October 1995 - Present
Skills
PeopleSoft Financial, Microsoft Office, Problem Solving, Account Reconciliation, Accounts Payable, Accruals, Financial Accounting, Auditing, Data Analysis, Requirements Analysis, Project Coordination, Work Well Independently, Forward Thinking, Credit Card Program..., Unrecorded Liability..., Sarbanes-Oxley, Process Improvement, Purchase Order Finance, Consolidation, Analytic Thinker, Vendor Relationships, Lease Administration, Analysis, General Ledger, Financial Analysis, Accounting
Education
Beal College 1984 — 1986
Associate of Science (A.S.), Business
Southern New Hampshire University
Bachelor's degree, Accounting
Amerigroup Corporation September 2012 - Present
Beacon Health Strategies December 2005 - September 2012
Magellan Health Services August 2000 - December 2005
Community Access Unlimited March 1999 - August 2000
Advo Serv June 1998 - March 1999
Matheny School And Hospital December 1995 - June 1998
County College of Morris September 1995 - May 1997
The Arc of Morris County August 1991 - December 1995
The Arc of Morris County October 1986 - April 1989
Skills
Managed Care, Hospitals, Clinical, Medicaid, Health
Education
University of Bridgeport 1984 — 1984
MS, Counseling
Tata Institute of Social Sciences 1980 — 1982
MA, Social Work
Stella Maris College 1976 — 1980
BA, Sociology
MedEnet September 2013 - Present
Priority Care Solutions, Inc. July 2013 - August 2013
Origin Healthcare Solutions September 2012 - June 2013
Coventry Health Care May 2009 - April 2012
Amerigroup Corporation May 2005 - August 2008
Skills
Sales, Outlook, Project Management, Kronos, Nonprofits, Process Improvement, Business Analysis, Workers Compensation, Healthcare, Customer Service, Budgets, Training, Public Speaking, Managed Care, Microsoft Word, Medicare, Team Building, Strategic Planning, Microsoft Office, Claim, Microsoft Excel, Health Insurance, Leadership
Education
Seton Hall University School of Law 1988 — 2000
Associate's degree, Business Administration and Management, General
Koinonia Academy 1984 — 1987
High School Diploma
Amerigroup Corporation August 2012 - Present
Marks & Morgan Jewelry August 2011 - August 2012
Savannah State University March 2011 - July 2012
Savannah College of Art and Design July 2009 - February 2011
Lousiville Academy August 2009 - May 2010
Skills
Teaching, Lesson Planning, Classroom Management, Tutoring, Curriculum Design, Elementary Education, Curriculum Development, Differentiated..., Microsoft Office, Public Speaking, Community Outreach, Event Planning, Customer Service, Leadership, Management, Microsoft Word, Microsoft Excel, PowerPoint, Public Relations, Research, Sales, Social Networking, Time Management, Training
Education
Argosy University Atlanta 2010 — 2012
Masters of Education, Teaching and Learning
Savannah State University 2002 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Amerigroup Corporation Director of FinanceHealth Net1995 - 2005
Education
Saint Vincent College 1978 — 1982
Accounting
Family Medical and Counseling Service August 2013 - April 2014
Pilgrim AME Job Connection February 2010 - May 2012
AMERIGROUP Corporation January 2007 - January 2010
Bureau of Labor Statistics March 2005 - December 2006
Family and Child Services, Incorporated August 1999 - November 2004
Skills
Human Resources, Microsoft Excel, Research, Customer Service, Microsoft Word, English, Organizational..., Teamwork, Microsoft Office, PowerPoint, HRIS, Windows, Creative Writing, Typing, Invoicing, Office Administration, Proofreading, Social Networking, Networking, Nonprofits
Education
San Jose City College 2010 — 2011
Certificate, Human Resources Management/Personnel Administration, General, 2.8
WellCare Health Plans April 2014 - Present
CareCentrix January 2014 - Present
Argus Dental January 2013 - January 2014
Argus Dental January 2013 - January 2014
Universal Health Care November 2010 - December 2012
Amerigroup Corporation June 2009 - November 2010
Jack Rice Insurance January 2009 - June 2009
Skills
Medicaid, Medicare, Managed Care, Healthcare, Provider Relations, HIPAA, Healthcare Management, Health Insurance, HMO, Healthcare Information..., Healthcare Industry, Revenue Cycle, Insurance, Medical Billing, Claim, Employee Benefits, Claims Resolution, Call Centers, Access, Healthcare Consulting, Customer Service, EDI
Education
St. Petersburg College 1990 — 1993
Lakewood High School 1986 — 1989
Gannett Media Technologies International January 2015 - Present
Gannett Media Technologies International May 2014 - December 2014
Harris Connect January 2007 - May 2014
Amerigroup Corporation January 2005 - December 2006
Amerigroup Corporation May 2002 - December 2004
Skills
SDLC, Software Development, SQL, T-SQL, Business Analysis, Project Management, Microsoft SQL Server, Database Design, Software Project..., Process Improvement, Oracle, Visio, HTML, IIS, PL/SQL, Business Intelligence, Program Management, Cloud Computing, Customer Service, IT Audit, HIPAA, 837P, 837I, MS Project, Unix Operating Systems, Databases, Web Applications, Crystal Reports, Unix
Education
Saint Leo University 1989 — 1994
Bachelor of Business Administration (BBA), Business Admin/Computer Systems
Chifa Jade October 2010 - Present
Amerigroup Corporation October 2005 - July 2010
Time Warner Cable of New York and New Jersey December 2001 - August 2005
Skills
Healthcare, Customer Service, Microsoft Office, Leadership, Team Building, Public Relations, Process Improvement, Community Outreach
Education
Rutgers University-New Brunswick 1997 — 2001
BA, Journalism, Chinese
Amerigroup Corporation 2002 - 2013
Prudential Financial October 1990 - March 2002
Skills
Internal Controls, Sarbanes-Oxley Act, Risk Management, Corporate Governance, Enterprise Risk..., Business Process..., Internal Audit, Process Improvement, Operational Risk..., Healthcare
Education
Roosevelt University
Master of Business Administration (M.B.A.), International Business
Amerigroup 2015 - Present
Amerigroup Corporation October 2004 - Present
Texas Children's Hospital October 2001 - October 2004
Skills
Utilization Management, Nursing
Education
Prairie View A&M University
Bachelors Of Science, Registered Nursing/Registered Nurse
UnitedHealth Group March 2011 - Present
Amerigroup Corporation April 2007 - January 2009
Education
Rutgers, The State University of New Jersey-Newark 2008 — 2010
Masters of Arts, Economics
University of Ghana 2001 — 2005
Bachelor of Arts, Economics and Mathematics with some courses in computer Science
Amerigroup Corporation June 2007 - Present
PwC 1996 - 1998
Skills
General Ledger, Accounts Receivable, Revenue Recognition, Business Process..., Client Billing, PeopleSoft, AIA billing, Timberline Accounting, Sales & Use Tax, IFTA, Accruals, Bank Reconciliation
Education
Old Dominion University - College of Business and Public Administration 1995 — 1997
BSBA, Accounting
Maury High School
Amerigroup Corporation April 2003 - Present
HIP Health Plan NY April 2000 - April 2003
Good Samaritan Hospital December 1996 - February 1999
Skills
Green belt, Compliance, Delegation, Regulatory Affairs, Medicare, Auditing, Policy, Process Improvement, Healthcare Management, Quality Management, Contract Management
Education
New Shool for Social Research 1989 — 1992
Queensborough Community College
Associates Applied Science, Professional Nurse
ION Media Networks July 2013 - Present
Amerigroup Corporation September 2010 - July 2013
Universal Health Care September 2008 - September 2010
Essilor of America 2004 - 2007
Pinellas County Government 2002 - 2004
Tech Data 1990 - 2001
Skills
Program Management, Team Building, Leadership, Process Improvement, Project Planning, Team Leadership, Operations Management, Project Management, CRM, Analysis, Coaching, Change Management, Vendor Management, Customer Service, Call Centers, Marketing Strategy, Public Speaking, SharePoint, Cross-functional Team..., Data Analysis, Software Documentation, Strategic Planning, PMP, Computer Hardware, Training, Contract Negotiation, Business Analysis, Integration, InfoPath, Quality Management, Management, Quality Assurance, Business Process..., Competitive Analysis, Access, Visio, Employee Training, SDLC, Policy, Six Sigma, Executive Management, Training & Development
Education
St. Petersburg College
University of South Florida
Amerigroup Corporation August 2004 - Present
Wellpoint Anthem August 2004 - Present
Standard Forms Inc. June 2000 - March 2003
Founders Inn and Conference Center January 2000 - June 2000
Skills
MS Office Suite, PeopleSoft, iCIMS Applicant..., ORACLE I/PM applications, Microsoft Outlook, New Hire Orientations, Recruiting, Applicant Tracking...
Education
Philadelphia University
Bachelor of Science
Sunshine State Health Plan, (subsidiary of Centene) March 2013 - Present
Sunshine State Health Plan March 2009 - Present
Amerigroup Corporation March 2007 - March 2009
CarePlus Health Plan April 2004 - February 2007
Amerigroup Corporation March 2003 - March 2004
Skills
Medicare, Managed Care, Medicaid Managed Care, HMO, People Skills, Microsoft Office, Contract Negotiation, Social Networking, Credentialing, Long-term Care
Education
Palm Beach Atlantic University
Bachelor's degree, Human Resources Management and Services
Amerigroup Corporation October 2010 - Present
Amerigroup Corporation December 2009 - October 2010
Lumenos 2005 - 2008
Prudential Healthcare April 1996 - August 1998
Skills
Data Analysis, Vendor Management, Process Improvement
Education
University of Phoenix 2005 — 2007
Bachelor's of Science, Information Technology
Pensacola Junior College
Associate of Arts (A.A.), Business/Office Automation/Technology/Data Entry
Amerigroup Corporation November 2001 - Present
Education
Prairie View A&M University 1982 — 1987
Amerigroup Corporation 2009 - 2012
Northern Manhattan Perinatal Partnership November 2005 - May 2009
The Valley, Inc. 1998 - 2005
Skills
Case Managment, Mental Health, Adolescents, Crisis Intervention, Program Development, Case Management, Social Services
Education
Stony Brook University 2003 — 2005
Master of Social Work (MSW), Social Work
University of Maryland Baltimore County 1987 — 1992
Bachelor's degree, Social Work
Wellpoint December 2013 - Present
Amerigroup Corporation November 2012 - December 2013
UST-Global March 2011 - October 2012
UST-Global November 2006 - March 2011
Wipro Technologies June 2003 - November 2006
Codelinks dataservices January 2002 - May 2003
Skills
Agile Methodologies, Project Management, Project Management Tools, Big data analytics ,..., Implementation exper, Healthcare, Cloud Computing..., New Business Development, Microsoft project, Hadoop & Amazon Cloud, RUP Methodologies, RQM, ReqPro, ClearQuest, ClearCase, Mainframe, Rational Test Manager, IT Management, Contract Management, SDLC, MS Project, Scrum, Business Analysis, PMO, Software Development, Microsoft Project, Business Process, Requirements Analysis
Education
Sri Venkateswara University
Bachelor of Technology (B.Tech.), Mechanical Engineering
Amerigroup Corporation March 2010 - Present
MED 3OOO Health Soutions 2007 - 2010
MED3000 2004 - 2007
Skills
Configurations, Software Configuration..., Training, Analysis, Root Cause Analysis, Software Implementation, Software Documentation
Education
Pensacola State College 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
Amerigroup Corporation Registered NurseAmerigroup CorporationJune 2006 - Present
USPI May 2005 - May 2006
Meridian Health July 1997 - May 2005
SBHCS August 1989 - October 1997
Education
Seton Hall University
Bachelors in Science, Registered Nursing/Registered Nurse