Automobile Club of Southern California
The Automobile Club of Southern California is the Southern California affiliate of the American Automobile Association federation of motor clubs. Headquarters: Los Angeles, California, United States CEO: John Boyle (1 Aug 2017–) Parent organization: AAA Founded: 1900, Los Angeles, California, United States Subsidiaries: Aaa Texas, Llc, Pleasant Holidays,
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Automobile Club of Southern California Employees
Automobile Club of Southern California April 2015 - Present
Armed Forces Services Corporation October 2014 - March 2015
Serco - North America June 2011 - October 2014
Council District Three 2003 - 2009
Center for Community Solutions 1999 - 2003
Repair Our Neighborhood Schools Education Campaign July 1998 - November 1998
Skills
Government, Policy Analysis, Public Policy, Strategic Planning, Program Management, Policy, Public Speaking, Community Development, Event Planning, Leadership, Public Relations, Community Outreach, Fundraising, Nonprofits, Budgets, Politics, Sales Force Development, Community Engagement, Project Management, Training
Education
San Diego State University-California State University
Political Science
Barney & Barney, a Marsh & McLennan Agency LLC Company January 2002 - Present
Automobile Club of Southern California 1997 - 2002
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Term Life Insurance, Self-funded, Benefits Administration, Health Savings Accounts, Life Insurance, Long-term Care, Deferred Compensation, Health Care Reform, Strategic Planning, COBRA, Claim, ERISA, Defined Benefit, Employee Relations, Employee Wellness, HRIS, Leadership, Managed Care, Management, Medicare, Open Enrollment, Program Management, Retirement, Risk Management, Sales, Training
Education
San Diego State University-California State University 1994 — 1998
Bachelors in Business Administration, Finance
Automobile Club of Southern California October 2009 - Present
Skills
Casualty, Insurance, Property & Casualty..., General Insurance, Umbrella Insurance, Liability, Homeowners, Property Damage, Renters Insurance, Personal Watercraft, Condominium Insurance, AAA Membership, Sales, Customer Service, Leadership
Education
San Diego State University-California State University 1997 — 2002
Automobile Club of Southern California November 2013 - Present
JPMorgan Chase September 2011 - November 2013
Homewood Suites San Diego Airport/Liberty Station August 2007 - September 2011
San Diego State University February 2008 - June 2010
San Diego State University June 2006 - February 2008
Einstein Noah Restaurant Group, Inc. October 2005 - August 2007
Plum Island Animal Disease Center May 2004 - October 2004
Skills
Leadership, Time Management, Research, Software Documentation, Data Analysis, Analysis, Customer Service
Education
San Diego State University-California State University 2006 — 2008
BS, biology
Independent Contractor January 2012 - Present
Mitchell 1 January 2006 - January 2012
Automobile Club of Southern California October 1998 - December 2005
LAK Advertising February 1997 - September 1998
Lambesis January 1996 - January 1997
Saatchi & Saatchi 1986 - 1995
Skills
Online Marketing, Advertising, Promotions, Budgeting, Market Planning, Marketing Strategy, Product Marketing, Automotive, B2B, Team Building, Strategic Planning, New Business Development, Direct Marketing, Copywriting, Competitive Analysis, Digital Marketing, Customer Relations, Email Marketing, Account Management, Social Media Marketing, Negotiation, Vendor Relations, Customer Retention, Process Improvement, E-commerce, SEO, Media Relations, Marketing Communications, Customer Service, Team Leadership, Microsoft Office, Market Research, Brand Development, Direct Mail, Event Planning, Problem Solving, Public Relations, Business Strategy, Product Development, Research, Time Management, Interpersonal..., Creative Thinking, Business Communications, Verbal Communictions, Business Management, Organizational..., Effective Listening, Decision Making, Cross-departmental...
Education
The University of Texas at Austin
BJ, Journalism/Public Relations
San Diego Mesa College
AA, Travel and Tourism
BlueHornet, a Digital River Company August 2014 - Present
BlueHornet, a Digital River Company May 2013 - July 2014
BlueHornet, a Digital River Company October 2011 - April 2013
TouchCommerce May 2009 - October 2011
The Canterbury - Episcopal Home Communities January 2008 - August 2008
Automobile Club of Southern California November 2006 - November 2007
CB Richard Ellis June 2005 - June 2006
Skills
Email Marketing, Marketing Strategy, Marketing, Competitive Analysis, Digital Marketing, Account Management, Strategic Account..., Analytics, E-commerce, Strategic Planning, Online Advertising, Web Analytics, Budgets, SEM, Strategic Partnerships, Lead Generation, Sales, Management, Salesforce.com, Strategy, Project Management, Mobile Marketing, Online Marketing, SaaS, Training, Multi-channel Marketing
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2010
MBA, Marketing
University of California, Riverside 2002 — 2006
BS, Business Administration
AAA NCNU August 2011 - Present
Safeco January 2009 - October 2011
Automobile Club of Southern California September 2007 - October 2008
Automobile Club of Southern California April 2007 - September 2007
Automobile Club of Southern California May 2001 - April 2007
Skills
Insurance, Liability, Underwriting, Claim, Management, Analysis, Sales, Marketing, Sales Operations, Customer Service, Negotiation, Selling, Apartments, Consultative Sales..., Renters, Microsoft Excel, Strategic Planning, Umbrella Insurance, Lead Generation, Claims Handling, Coaching, Subrogation, Liability Analysis, General Insurance, Property Damage, Legal Liability, Business Intelligence, Training, Salesforce.com, Claim Investigation, Casualty, Employee Benefits, Casualty Insurance
Education
San Diego State University-California State University 1998 — 2000
BA, Public Administration
University of Arizona 1995 — 1998
Self Employed January 2002 - Present
The Scotts Miracle-Gro Company March 2010 - May 2014
Automobile Club of Southern California July 1986 - January 2005
Education
University of San Diego High School 1981 — 1984
San Diego State University-California State University 1986 — 1991
Public Administration
Cedars-Sinai January 2015 - Present
Health Net January 2011 - January 2015
Automobile Club of Southern California October 2008 - December 2010
Deloitte & Touche August 2007 - October 2008
Empower RF Systems August 2006 - August 2007
Skills
PowerPoint, Internal Controls, Microsoft Excel, Sarbanes-Oxley Act, Financial Reporting, Accounting, Analysis, Internal Audit, Data Analysis, Process Improvement, Microsoft Word, Microsoft Office, Risk Assessment, External Audit, Enterprise Risk..., Financial Risk, Sarbanes-Oxley, Account Reconciliation, COSO, Accounts Payable, Financial Audits, Model Audit Rule, Business Continuity, SOX Compliancy, Assurance, SAS70, Financial Accounting, TRICARE, Privacy Compliance, Audit Command Language, Thomson Reuters eGRC, Auditing
Education
University of California, Berkeley 2002 — 2006
Bachelor of Arts (BA), Social Welfare
Santa Monica College 2003 — 2006
Business and Accounting Units
Automobile Club of Southern California April 2014 - Present
Automobile Club of Southern California June 2012 - Present
Entertainment Publications July 2001 - January 2012
City of Tustin March 1991 - November 1997
Skills
Peoplesoft, Netsuite, Microsoft Office, PeopleSoft, NetSuite, Customer Service, Sales, Salesforce.com, Team Building, Sales Process, Time Management, Sales Operations, Leadership, Public Speaking, Management, Customer Satisfaction, Customer Retention, Cold Calling, Account Management, Travel Planning, Sales Management
Education
Saddleback College 1985 — 1986
CVHS 1981 — 1985
High School Diploma, General
Automobile Club of Southern California 2014 - 2015
Harbor Freight Tools 2012 - 2014
Restoration Hardware 2009 - 2011
County of San Joaquin 2008 - 2009
Butler Real Estate 2004 - 2007
Safeway 2002 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Coaching, Long-term Customer..., Computer Proficiency, Multi-line Phone, Phone Etiquette, Event Planning
Education
San Francisco State University 1999 — 2001
Creative Writing
Bishop O'Dowd High School 1996 — 1999
Goodwill Hawaii July 2014 - August 2015
Hawaii Island HIV/AIDS Foundation April 2011 - July 2014
Findings Inc. October 2006 - December 2010
Automobile Club of Southern California April 2001 - December 2005
Skills
Public Speaking, Public Relations, Sales, Fundraising, Customer Service, Leadership, Employee Training, Conflict Resolution, Group Therapy, Motivational Speaking, Motivational..., Community Outreach, Health Education, Data Entry, Social Media, Radio Broadcasting, Musicians, Singer-songwriter, Singing, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Event Planning, Training
Education
Portland State University 2015 — 2017
Master of Science (M.S.), Educational Leadership and Policy (specialization in Postsecondary, Adult, and Continuing Education)
University of Hawaii at Hilo 2012 — 2014
Bachelor of Arts (B.A.), Communication, General, 3.14
Automobile Club of Southern California August 2015 - Present
San Bernardino Community College District December 2014 - August 2015
Disneyland Resort June 2014 - October 2014
The Disney Store August 2012 - June 2014
Colton Joint Unified School District April 2002 - June 2011
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Disney, Administrative..., Outlook, Customer Satisfaction, Sales, Event Planning, Administration, Retail, Time Management, Hotels, Teamwork, Telephone Skills, Hospitality, Communication, Social Networking, Social Media, Facebook
Education
Cajon High School 1989 — 1992
High School Diploma
San Bernardino Valley College
Architecture and Environmental Design
Automobile Club of Southern California December 2012 - Present
Nordstrom January 2010 - December 2012
Nordstrom January 2008 - January 2010
Nordstrom May 2003 - October 2008
Flexivity/Ford Motor Co October 2000 - July 2002
Circuit City Escondido/La Mesa February 1997 - October 2000
Skills
merchandising, Inventory Management, customer service, Customer Service..., Sales Management, sales, Sales Hiring, sales training, Schedules, Department Budgeting, Event Planning, Goal Setting, Team Leadership, Time Management, Management, Customer Service, Sales
Education
Palomar College 1996 — 1998
Escondido High School 1992 — 1996
Diploma
US Air Force Reserve May 2015 - Present
Disneyland Resort April 2015 - Present
Disneyland Resort October 2014 - March 2015
Automobile Club of Southern California October 2013 - March 2015
Disneyland Resort March 2011 - October 2013
Nordstrom March 2010 - March 2011
AMC Theatres March 2009 - March 2010
Education
Santa Ana College
Marvel's Agents of S.H.I.E.L.D. (ABC) June 2015 - Present
Jeff Steck Management June 2009 - Present
Jess Black Art September 2009 - Present
Aquarius (NBC) June 2014 - May 2015
Collectors Editions August 2006 - October 2009
Fine Art and Soul August 1998 - July 2006
Automobile Club of Southern California June 1991 - July 1998
Skills
Social Media Marketing, Contract Negotiation, Small Business, Project Management, Customer Retention, Cross-cultural Teams, Fine Art, Online Advertising, Marketing, Business, Art, Painting, Social Media, Web Design, Galleries, Creative Direction, Contemporary Art, SEO, Sculpture, Curating, Event Management, Marketing Strategy, Public Relations, Advertising, Event Planning, New Business Development, Social Networking, Brand Development, Publishing, Online Marketing, Blogging, Leadership, Management
Education
Pepperdine University School of Law
MDR, Law - Mediation/Dispute Resolution
Pepperdine University 2003 — 2005
BA, Psychology
Automobile Club of Southern California September 2015 - Present
Outstanding Professionals Employment Network January 2015 - August 2015
American Red Cross Biomedical Services October 2012 - December 2014
Priority Worldwide Services May 2011 - June 2012
Habitat for Humanity International December 2007 - November 2010
YRC Worldwide, Inc. August 2006 - April 2007
Krieger Worldwide April 2005 - August 2006
Lynden International July 2004 - February 2005
Menlo Worldwide September 1995 - July 2004
USA TODAY June 1991 - August 1995
Skills
Leadership, Management, Logistics, Strategic Planning, Sales, Team Building, Customer Service, Transportation, Supply Chain, Sales Management
Education
University of Phoenix 1998 — 2000
MA
Pepperdine University 1979 — 1983
BA
Arise Virtual Solutions Inc. December 2014 - Present
Mental Health Association of NYC September 2012 - December 2014
Automobile Club of Southern California January 2005 - September 2012
Verizon Wireless August 1999 - January 2005
Skills
Call Center, IVR, Vendor Management, Process Improvement, Vendor Relations, Team Building, Project Management, Management, Disaster Recovery, CRM, Project Planning, Customer Experience, Business Process, Cross-functional Team..., Outsourcing, Analytics, Program Management, Leadership, Operations Management, Avaya, Budgets, Workforce Management, Integration, Call Centers, Business Analysis, Customer Satisfaction, Team Leadership, Change Management, Training
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Pepperdine University, The George L. Graziadio School of Business and Management
Universal Plastic Mold, UPM INC January 2000 - Present
Warner Bros. Entertainment Group of Companies June 1999 - January 2000
Automobile Club of Southern California March 1997 - June 1999
Skills
Cost Accounting, General Ledger, Monthly Close, Account Reconciliation, Accounts Payable, Accounts Receivable, Accounting, ADP Payroll, Fixed Assets, Compensation & Benefit, Financial Accounting, Employee Relations, Employee Training, Employee Handbooks, Employee Management, Compensation & Benefits, Workers' Compensation..., Customer Service, Budgets, Team Building, Manufacturing, Forecasting, Strategic Planning, New Business Development, Process Improvement, Microsoft Office, Leadership, Finance, Negotiation, Training
Education
University of Redlands 1999 — 2001
Master of Arts in Management, Human Resources and Business Management
University of Redlands 1994 — 1999
Bachelor of Science, Business and Management
Rio Hondo College 1985 — 1992
Associate of Science, Accounting and Business
L.A. Care Health Plan September 2014 - Present
Automobile Club of Southern California June 2014 - September 2014
Brown University January 2014 - May 2014
AAA Southern New England July 2013 - May 2014
United States Air Force May 2008 - May 2014
Rhode Island Novelty February 2011 - January 2012
Bank of America October 2008 - September 2010
Skills
Customer Service, Bilingual-English/Spanis..., Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Time Management, Military Experience, Research, Spanish-speaking, PowerPoint, Organization, Highly motivated..., Student Discipline, Time & Attendance, Training, Spanish
Education
Salve Regina University 2015 — 2017
Master's degree, Health/Health Care Administration/Management
University of Rhode Island 2011 — 2014
Bachelor of Science (BS), Public Health Education and Promotion
Fluor October 2013 - Present
Fluor Corporation October 2012 - October 2013
Fluor Corporation October 1997 - October 2012
Automobile Club of Southern California April 1997 - October 1997
Skills
Process Scheduler, Project Planning, Supervisory Skills, Construction, Teamwork, Contractors, Microsoft Office, Management, Inspection, Leadership, Project Management, Procurement, Microsoft Excel, Data Management, Software Documentation, Human Resources, Training, SAP, HRIS
Education
Portland State University 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Toastmasters International April 2014 - Present
SLU Madrid August 2012 - December 2013
Anti-Defamation League March 2012 - August 2012
Texas A&M University August 2008 - May 2012
Communication Monographs January 2010 - August 2011
San Diego State University August 2006 - May 2008
Automobile Club of Southern California May 2004 - June 2006
Skills
Copy Editing, Higher Education, Proofreading, Manuscript, Qualitative Research, Published Author, Public Speaking, Volunteer Management, Editorial, Photoshop, Student Affairs, Fundraising, Nonprofits, Facebook, Event Planning, Instructional Design, Microsoft Office, Adobe Creative Suite, Copywriting, Media Relations, Journals, Curriculum Design, Academic Advising, Program Development, Publishing, Strategic Communications, Adult Education, Student Development, Blogging, Tutoring, Intercultural..., Grant Writing, Teaching, Research, Community Outreach, Creative Writing, Social Networking, Press Releases, Curriculum Development, Photography, University Teaching, Microsoft Word, Editing, Social Media Marketing, Social Media, Marketing Communications, Public Relations, PowerPoint, Resume Writing, Event Management
Education
Texas A&M University 2008 — 2012
PhD, Communication, specializing in Organizations, certificate in Women's and Gender Studies
San Diego State University-California State University 2006 — 2008
M.A., Communication
Point Loma Nazarene University 2002 — 2006
Bachelor of Arts, Communication with a concentration in Public Address, minor in Spanish
Currently seeking new opportunities August 2015 - Present
Hampton Inn & Suites by HILTON March 2015 - Present
Automobile Club of Southern California February 2014 - March 2015
Crowne Plaza Hotel /The Hotel Fullerton April 2012 - October 2013
oenoventures.com June 2011 - January 2013
Hilton Garden Inn Garden Grove, CA March 2007 - June 2009
Woodfin Suites Hotels August 2001 - March 2007
Disneyland Hotel May 1996 - August 2001
Disneyland 1986 - 1996
Disneyland 1986 - 1996
Skills
Hospitality, Sales Management, Marketing Strategy, Account Management, Customer Relations, Customer Service, Budgeting, Hotels, Trade Shows, Lead Generation, Revenue Management, Tourism, Teamwork, Negotiation, Microsoft Excel, Sales, Microsoft Word, Marketing, Social Media Marketing, SEO, Web Design, Management, Rates, Budgets, Hospitality Industry, Training, Advertising, Social Media, Contract Negotiation, Microsoft Office, Leadership, Restaurants, Food, Social Networking, Meeting Planning, Hospitality Management, Online Marketing, Event Management, Resorts, Email Marketing, Food & Beverage, Online Advertising, New Business Development, Corporate Events, Revenue Analysis
Education
Platt College-Los Angeles 1997 — 1999
Associate of Arts (A.A.), Graphic Design/Computer Graphics
Automobile Club of Southern California January 2007 - Present
Ramada Maingate at The Park November 2013 - July 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Sales, Leadership, Training, Photoshop
Education
Santiago High School 1994 — 1997
High School Diploma
Santa Ana College
Automobile Club of Southern California December 2014 - Present
Wells Fargo August 2011 - October 2014
Sears, Roebuck and Co. 2010 - 2011
Skills
Spanish, Bilingual-English/Spanis..., Bilingual, Microsoft Word, Retail Banking, Banking, Cross Selling, Sales, Final Cut Pro, Social Media Marketing, Social Media, PowerPoint, Broadcast, Broadcast Journalism, Prezi, MacBook, Windows, News, WordPress, AP Style, Microsoft Office, Customer Service, Public Speaking, Social Networking, Facebook, Time Management, Microsoft Excel, Teamwork
Education
University of Paris I: Panthéon-Sorbonne 2011 — 2011
Elementary French
California State University-Long Beach - College of Liberal Arts 2012 — 2014
Bachelor of Arts (B.A.), Communication, Journalism, Chicano and Latino Studies minor
Santa Ana College 2013 — 2014
Broadcast Journalism
Orange Coast College 2008 — 2012
Communication and Media Studies
Automobile Club of Southern California January 2013 - March 2014
Automobile Club of Southern California April 2010 - 2013
Enterprise Rent A Car February 2008 - 2010
Enterprise Rent-A-Car May 2005 - February 2008
Enterprise Rent-A-Car June 2004 - May 2005
Skills
Cold Calling, Talent Acquisition, Account Management, Sales, Sales Process, Sales Management, Direct Sales, Customer Satisfaction, Customer Retention, Customer Service, New Business Development, Sales Operations, B2B, Salesforce.com, Marketing, Sales Presentations, Selling, Team Building, Insurance, Negotiation, Business Development, Recruiting, Marketing Strategy, Building Relationships, Leadership, Lead Generation, CRM
Education
San Diego State University-California State University 2000 — 2004
Bachelor of Science in Business Administration, Marketing
San Diego State University-California State University 2000 — 2004
Marketing
Automobile Club of Southern California April 2013 - Present
Education
San Diego State University-California State University 2005 — 2009
Bachelor of Science, Business Management
Automobile Club of Southern California March 2006 - February 2012
Staples January 2005 - March 2006
Skills
Insurance, General Insurance Sales, Operations Management, Customer Service, Insurance Analysis, Policy Analysis, Direct Marketing, Microsoft Word, Microsoft Excel, Accounts Receivable
Education
San Diego State University-California State University 1991 — 1993
Business Administration and Management, General
Southwestern College 1992 — 1995
Business Administration and Management, General
Automobile Club of Southern California 2015 - Present
Republic Indemnity July 2014 - June 2015
PwC February 2013 - July 2014
Amica Mutual Insurance February 2013 - July 2014
GEICO January 2011 - February 2013
Cognizant Technology Solutions February 2007 - January 2011
Mercury Insurance - Cognizant August 2009 - July 2010
Mphasis July 2006 - February 2007
Polaris Financial Technology Limited July 2002 - July 2006
Skills
J2EE, Guidewire Suite, Business Process..., BRMS, Performance Monitoring..., Wily & BAC, JAVA, JSP, Servlets, JDBC, JNDI, JMS, EJBs, Web sphere 6.1 / Web..., Struts, WebService, Spring, Hibernate, ClaimCenter 5.0 & 6.0, Billing Center 2.0.3.0..., Lombardi 5.5 6.1 & 7.1, Savvion 7.02 SP2, AquaLogic BPM 5.7, PEGA PRPC 5.4, ILOG – Jrules6.7, Java Enterprise Edition, Migration Guidewire..., Web Services, Java, EJB, SOA, Agile Methodologies, Enterprise Architecture, Weblogic, Websphere, SDLC, Guidewire
Education
C-DAC (MET - PUNE, ACTS) 2004 — 2005
Post Graduate Diploma in Advance Computing, Computer Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya 1998 — 2002
Bachelor of Engineering (BE), Computer Science & Engineering
Automobile Club of Southern California March 2011 - Present
Medtronic, Spine & Biologics December 2007 - September 2008
Lennar May 2006 - October 2007
Toshiba America Information Systems February 1990 - June 2005
Skills
Office Management, Event Planning, Employee Benefits, Budgets, Project Management, Management, Project Planning, System Administration, Training, PowerPoint, Policy, Customer Service, Sales, Time Management, Team Building, Cross-functional Team...
Education
Saddleback College
AA degree & Certificate of Achievement - Administrative Assistant
BuzzFactory 2015 - Present
e-works media, inc. June 2014 - May 2015
One Partners June 2012 - June 2014
Studeo September 2000 - March 2012
Secure Horizons April 1997 - September 2000
Automobile Club of Southern California October 1994 - April 1997
Skills
Advertising, Television, Account Management, Marketing Communications, Vendor Management, Editing, Production Managment, Talent Scouting, Talent Management, Broadcast Television, Direct Marketing, Marketing Strategy, SEO, Broadcast, Email Marketing, Marketing, Brand Management, Direct Response, Social Media, Online Marketing, Direct Mail, Creative Direction, Sponsorship, Digital Marketing, Social Media Marketing, Brand Development, Online Advertising
Education
Pepperdine University 1992 — 1994
MA, Communications/Advertising
University of San Diego 1984 — 1988
BA, Communications/English
Palm Springs High School
Automobile Club of Southern California May 2014 - Present
Acura of the Desert February 2014 - April 2014
Dollar Thrifty Automotive Group February 2013 - February 2014
T-Mobile August 2008 - May 2012
Expo Design Center September 2007 - August 2008
T-Mobile August 2004 - July 2006
Starbucks December 2002 - March 2005
Skills
Management, Sales Management, Sales, Direct Sales, Outside Sales, B2B, B2B Marketing, Team Management, Team Leadership, Team Building, Customer Satisfaction, Customer Retention, Sales Operations, Account Management, Marketing, Competitive Analysis, Sales Presentations, Telecommunications, Technology, Mobile Technology, Information Technology, Technology Management, Customer Service
Education
Saddleback College 1999 — 2005
Psychology
Dana Hills High School 1995 — 1999
High School Diploma, General Studies
Thomas M Dunipace 1981 - Present
United Airlines April 1986 - August 2014
City of Colfax 1991 - 1996
City of Colfax 1988 - 1991
Automobile Club of Southern California 1982 - 1985
Education
University of the Pacific - McGeorge School of Law 1978 — 1981
Doctor of Law (JD)
Otterbein College 1968 — 1972
Bachelor of Arts (BA), Theatre/Speech
Mary Kay, Inc. Claims Team ManagerAutomobile Club of Southern CaliforniaSeptember 2011 - Present
Automobile Club of Southern California September 2006 - September 2011
Allstate August 1998 - September 2006
Skills
Insurance, Customer Service, Data Entry, Outlook, Word
Education
Paul Smith's College 1991 — 1992
travel
Advanced Brokers Insurance Services June 2014 - Present
Liberty Mutual Insurance October 2012 - July 2014
Liberty Mutual Insurance August 2008 - October 2012
Liberty Mutual Group January 2008 - August 2008
Liberty Mutual Group August 2006 - January 2008
Automobile Club of Southern California October 2004 - May 2006
Center for the Study of the Presidency 2004 - 2004
Skills
Property & Casualty..., Insurance, Life Insurance, Umbrella Insurance, Fixed Annuities, General Insurance, Underwriting, Term Life Insurance, Whole Life, Homeowners, Commercial Insurance, Casualty
Education
San Diego State University-California State University 2000 — 2004
Political Science, Terrorism and the Middle East
San Marcos High School 1996 — 2000
University of Phoenix September 2002 - Present
Willis September 2009 - September 2012
Marsh & McLennan Companies 2002 - 2009
Automobile Club of Southern California 1990 - 1995
Occidental Mortgage Corporation 1990 - 1995
Kraft Foods Group 1979 - 1990
Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, Marketing & Finance
Automobile Club of Southern California January 1999 - Present
US Army July 1990 - May 1995
Skills
Benefits Administration, Annuity Sales, Property & Casualty..., Customer Service, Homeowners, Watercraft, Vision Insurance, Marketing, Umbrella Insurance
Education
San Diego Mesa College 1988 — 1990
CRAWFORD HIGH SCHOOL 1985 — 1988
Intelligent Green Products, LLC July 2009 - Present
EPIPHANY! Digital Flow Optimizer (tm) 2009 - Present
XiTechnology, LLC July 2007 - Present
Austin and Company February 2000 - January 2005
Automobile Club of Southern California 1985 - 1987
Allstate 1983 - 1985
Skills
Product Development, Team Building, Marketing Strategy, Small Business, Strategic Planning, Marketing, Start-ups, Customer Service, Entrepreneurship, Business Development, Event Planning, Business Planning, Product Marketing, Leadership, New Business Development, Marketing Communications, B2B, Online Marketing, Public Relations, Market Research, Brand Management, Social Media Marketing, Sales Management, Retail, Business Strategy, Advertising, Account Management, Sales, Strategy, Management, Social Media, Email Marketing, Brand Development, Market Planning, Competitive Analysis, Online Advertising, Strategic Partnerships, Direct Marketing, Marketing Management, Trade Shows, Integrated Marketing, Product Management, E-commerce, Digital Marketing, CRM, Sales Operations, Lead Generation, Budgets, Marketing Research, P&L Management
Education
Mt Hood College
Business, Management, Marketing, and Related Support Services
Saddleback College
Psychology, English, Creative Writing
South Torrance HIgh
AAA - Auto Club Enterprises January 2015 - Present
Automobile Club of Southern California April 2011 - December 2014
Automobile Club of Southern California January 2010 - April 2011
Jaguar Cars North America 2003 - 2007
Ford Motor Company 2002 - 2003
Ford Motor Company 2001 - 2002
Ford Motor Company 2000 - 2001
Skills
Digital Strategy, Email Marketing, Team Leadership, Product Development, Usability Design, Website Redesign, Online Advertising, Interactive Marketing, Web Applications, Optimization, Banners, Digital Marketing, Online Marketing, SEM, Social Media Marketing, Web Analytics, Social Media, SEO, Digital Media, Strategic Planning, Financial Reporting, E-commerce, Online Branding, Website Development, Direct Marketing, Business Planning, Marketing Strategy, Analysis, Lead Generation, Team Building, Interactive Advertising, Budgeting, Mobile Marketing, Mobile Applications, Budgets, Web Design, Advertising, Management, Business Intelligence, Integrated Marketing, Usability Engineering, Marketing, Product Management, Analytics, CRM, Product Marketing, Mobile Devices, Creative Direction, Cross-functional Team..., Content Strategy
Education
Scrum Master 2012 — 2012
Penn State University 1996 — 2000
BS
Valhalla HS 1992 — 1996
Regents Diploma
Independent Contractor/Freelancer January 2012 - Present
Automobile Club of Southern California January 2006 - January 2012
Skills
Copy Editing, Photoshop, Photo Editing, Proofreading, InDesign, Word, Flash, Excel, PowerPoint, Sports Writing, Digital Media, Digital Photography, Blogging, Graphic Design, Editing, Microsoft Office, Crafts, Sewing, Email Marketing
Education
San Jose State University 2002 — 2005
Bachelor of Fine Arts, Digital Media Art
University of California, Santa Cruz 2000 — 2002
General studies
The Broadway Bound Academy January 2008 - Present
Good People Theater Compay February 2013 - Present
Star Theater Company 2008 - 2009
Automobile Club of Southern California 2005 - 2008
Camino Real Playhouse 2005 - 2007
AT&T Wireless 2004 - 2005
Skills
Theatre, Musical Theatre, Performing Arts, Stage, Improvisation, Piano, Directing, Comedy, Dance, Singing, Casting, Concerts, Acting, Opera, Music, Drama, Art, Vocal, Choral, Vocal Coaching, Plays, Choreography, Arts Administration, Voice Over, Entertainment, Ballet, Classical, Stage Direction, Theatrical Production, Stage Management, Broadway, Voice Acting, Songs, Festivals, Management
Education
Roosevelt University
General Studies/Theater
The Juilliard School
Voice
Wheeling High School
HS Diploma
St. Anne School October 2006 - Present
James Hardie Building Products March 2006 - October 2006
Automobile Club of Southern California August 2004 - March 2006
Skills
Collection Development
Education
San Jose State University 2007 — 2011
MLIS, School of Library & Information Sciences
Vanguard University of Southern California 2001 — 2005
BA, Theatre Arts
Automobile Club of Southern California July 2015 - Present
Deloitte & Touche July 2010 - June 2015
Deloitte LLP June 2008 - June 2010
Deloitte & Touche July 2006 - May 2008
Deloitte & Touche September 2005 - July 2006
Deloitte September 2002 - September 2005
Skills
Corporate Governance, Accounting, Asset Management, Auditing, SEC reporting, Valuation, Business Valuation, Hedge Funds, Private Equity, Fair Value, Enterprise Risk..., SEC filings, Internal Controls, Tax, Financial Reporting, IFRS, Asset Managment, Mergers & Acquisitions, Consolidation
Education
University of California, Los Angeles 1998 — 2000
BA, Economics, English, Accounting
Pasadena City College
Automobile Club of Southern California June 2015 - Present
Experian January 2013 - June 2015
Experian January 2011 - January 2013
IKEA July 2005 - March 2011
California State University, Long Beach January 2009 - December 2009
Skills
Human Resources, Onboarding, HRIS, Talent Management, Customer Service, Microsoft Excel, Applicant Tracking..., Employee Relations, New Hire Orientations, Analysis, Access, Microsoft Office, PowerPoint, Process Improvement, Microsoft Word, Workers Compensation, Adobe Creative Suite, eVerify Processing and..., I-9 Compliance, Problem Solving, Windows, Data Entry, Oracle E-Business Suite, Mac OS X, System Integration..., Toad Data Modeler, SQL, Compensation, Benefits Administration, AED, Cpr Certified, Employee Wellness, User Acceptance Testing
Education
California State University-Long Beach 2008 — 2010
BA, Psychology
Santa Ana College 2005 — 2007
Associate of Arts (AA), Psychology
San Diego State University October 2005 - Present
San Diego State University January 2004 - October 2005
Automobile Club of Southern California April 2001 - January 2004
Skills
Research, Higher Education, Microsoft Office, Public Speaking, PowerPoint, Event Planning, Microsoft Excel, Data Analysis, Teaching, Social Media, Microsoft Word, Community Outreach, Customer Service, Nonprofits, Program Management, Leadership Development, Student Development, Event Management, Conflict Resolution, Psychotherapy, Leadership, Team Building
Education
SDSU 1999 — 2005
Bachelor of Applied Science (B.A.Sc.), Master of Arts, Criminla Justice Administration, Master of Arts in Education
San Diego State University-California State University 1999 — 2005
Bachelor Criminal Justice Administration, Masters of Education, Emphasis in Multi-Cultural Counseling
Union Bank January 2010 - Present
Automobile Club of Southern California 2001 - 2008
Southern California Edison 1996 - 2000
Skills
Photoshop, Illustrator
Education
Seattle University
Tukwila
Tukwila
GreatCall May 2014 - Present
GreatCall March 2013 - May 2014
Homes.com August 2012 - February 2013
Automobile Club of Southern California 2007 - 2012
CTB McGraw Hill August 2004 - June 2006
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Negotiation, Lean Manufacturing, Continuous Improvement, Strategic Planning, Manufacturing, Product Development, Project Management, New Business Development, Team Building, Process Improvement, Vehicles, Sales, Engineering, Six Sigma, Microsoft Word, Call Centers, Leadership, Training, Management, Account Management, Social Media Marketing
Education
UCSC 2002 — 2004
Bachelor of Arts (B.A.), Cultural Anthropology, 3.917
Santa Rosa Junior College 1998 — 2002
Associate of Arts (A.A.), General Studies
The Comics Squee Podcast August 2013 - Present
Guerrilla Aesthete Productions June 2013 - Present
Geek Girls of San Diego December 2012 - Present
InfoQ July 2011 - Present
San Diego Law Library July 2010 - October 2011
Borders May 2005 - December 2005
Automobile Club of Southern California June 2000 - September 2004
Skills
Program Management, Advertising, Proposal Writing, Project Management, Community Outreach, Customer Service, Research, Public Speaking, Editing, Management, Budgets, Interviews, Technical Writing, Training, Social Networking
Education
San Diego State University-California State University 2007 — 2009
MPA, Public Administration
San Diego State University-California State University 2003 — 2005
BA, Comparative Religion, Russian Literature
Shimer College 1995 — 1998
Adobe December 2013 - Present
Adobe Systems September 2008 - Present
Intuit April 2003 - August 2008
Candle Corporation (acquired by IBM) 1999 - 2003
Candle Corporation 1999 - 2003
Automobile Club of Southern California 1996 - 1999
Xerox March 1986 - April 1996
Xerox 1986 - 1996
xerox 1986 - 1990
Skills
Vendor Management, SaaS, Data Center, Cloud Computing, Enterprise Software, Virtualization, Architectures, Business Intelligence, Disaster Recovery, Enterprise Architecture, IT Management, IT Operations, IT Strategy, ITIL, Infrastructure, Integration, Outsourcing, Program Management, Service Management, IT Service Management, SDLC, Solution Architecture, Information Security, Architecture
Education
University of California, Los Angeles 1992 — 1994
MBA
San Diego State University-California State University 1976 — 1979
BA
Automobile Club of Southern California February 2011 - Present
Synergy Direct Response January 2009 - January 2011
American Electronic Resource October 2007 - May 2008
SMC Direct August 2005 - September 2007
24 Hour Fitness January 2003 - August 2003
Winfire, Inc June 2000 - April 2001
Skills
Marketing, Sales
Education
University of California, San Diego 2002 — 2003
Psychology, Physiological Psych
University Of California, San Diego Orange Coast College 2001 — 2003
Associate of Arts, Psychology
Orange Coast College 1999 — 2002
Associate of Arts, Psychology and Human Development
Applying to Grad School August 2012 - Present
Automobile Club of Southern California July 2010 - February 2012
Enterprise Rent-A-Car October 2005 - June 2010
Skills
Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Casualty, Umbrella Insurance, Life Insurance, Term Life Insurance, Liability, Legal Liability, Underwriting, Health Insurance, Disability Insurance, Homeowners, Fixed Annuities, Claim, Commercial Lines, Professional Liability, Workers Compensation, Whole Life
Education
San Diego State University-California State University 2000 — 2005
BS, Business, Management, Marketing, and Related Support Services
McDuff Daniels Inc April 2015 - Present
Pratt Communications Inc. December 2013 - October 2014
Hogle-Ireland March 2008 - May 2013
Meeks + Partners November 2002 - January 2008
Automobile Club of Southern California August 1996 - August 2002
Skills
Accounting, Office Management, Office Administration, Microsoft Office, Receptionist Duties, Accounts Payable, Accounts Receivable, Access, Invoicing, Payroll, Administration
Education
Saddleback College 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Capistrano Valley Christian 1996 — 2000
Diploma, Educational Leadership and Administration, General
WorkForce Software August 2012 - Present
DMG IT Services, Inc. July 2010 - August 2012
TeleCommunication Systems September 2006 - June 2010
Wachovia (acquired WFS Financial) September 2005 - September 2006
Automobile Club of Southern California March 2005 - September 2005
UST Global (acquired eBuilt) September 2004 - February 2005
AOL February 2003 - July 2004
AOL October 1997 - January 2003
AdForce, Inc February 1997 - October 1997
AOL August 1995 - February 1997
Skills
Software Project..., Project Management, SaaS, Cloud Computing, Program Management, Scrum, Agile Project Management, Agile Methodologies, Professional Services, Software Development, Software Quality..., Android, Business Analysis, Customer Engagement, MS Project, Testing, XML, Test Automation, Telecommunications, CRM, Internet, Web Applications, iPhone, Microsoft Office, Vendor Management, Workforce Management, Customer Relations, Web Project Management, IT Management, Customer Service, Agile, Full SDLC, Account Management, Java, Disaster Recovery, IT Outsourcing, Customer Focus, C, Windows 7, Web Services, Customer Oriented, iPad, Technical Documentation, .NET, JavaScript, Cloud Applications, Project Accounting, International Project..., Partnership-building, SharePoint
Education
San Jose State University 1986 — 1991
B.S.
Automobile Club of Southern California November 2012 - Present
Academy of Motion Pictures Arts and Sciences February 2006 - Present
South Coast Repertory October 2006 - November 2012
Rubicon Theatre Company October 2005 - October 2006
ARAMARK January 1998 - September 2005
Manitoba Theatre Centre 2003 - 2005
River City Sports 1999 - 2001
Skills
Project Management, Public Relations, Marketing Communications, Arts Administration, Social Media Marketing, Event Planning, Media Relations, Performing Arts, Fundraising, Event Management, Social Media, Theatre, Press Releases, Copywriting, Entertainment, Tessitura, Department Budgeting, Community Outreach, Marketing Strategy, Creative Writing, Public Speaking, Film, Television, Facebook, Editing, Publicity, Blogging, Leadership, Digital Media, Advertising
Education
The University of Winnipeg 2000 — 2004
Bachelor's, Communication
Red River College 1998 — 2000
Diploma, Creative Communications
Hewlett-Packard March 2013 - Present
Solar Turbines October 2005 - March 2013
Goodyear Tire October 2004 - October 2005
First Energy July 2003 - October 2004
Commerce Insurance July 2003 - August 2003
Wachovia Bank March 2003 - March 2003
Banco Popular October 2002 - March 2003
Sony May 2002 - May 2002
Automobile Club of Southern California October 2001 - March 2002
EDS January 2000 - June 2001
Skills
Six Sigma, IT Strategy, Solution Architecture, Program Management, Business Process, Information Technology, Java, Project Management, Software Documentation, IT Management, Software Project..., Microsoft Office, Oracle, Enterprise Architecture, IT Service Management, SSL Certificates, Apache/Tomcat, HP ConnectIT, HP Service Center, HP Service Manager, XML Schema, Toad 9.0, Windows Server, Technical Product..., System Deployment, Integration, HP, Data Center, ITIL, Technical Support, Management, Enterprise Software, Requirements Analysis, Software Development, SaaS, Consulting
Education
Illinois Benedictine College 1984 — 1987
Bachelors, Economics and Finance, Dean's List
Saddleback College 1978 — 1980
Associate of Science (A.S.), Computer Science, Dean's List
Automobile Club of Southern California May 2012 - Present
The Guardian Life Insurance Company of America January 2009 - March 2012
Skills
Fixed Annuities, Insurance, Life Insurance
Education
San Diego State University-California State University 2006 — 2009
B.S., Financial Services
Murrieta Chamber of Commerce March 2012 - Present
Moorpark Chamber of Commerce December 2007 - March 2012
Ellis Insurance Agency October 2003 - November 2010
Ellis Insurance Agency 2003 - 2010
Automobile Club of Southern California January 2001 - January 2003
Skills
Insurance, Health Insurance, Property & Casualty..., Strategic Planning, Public Speaking, Disability Insurance, Commercial Insurance, Life Insurance, Term Life Insurance, Small Business, Umbrella Insurance, Customer Service, Team Building, Workers Compensation, Legal Liability, Marketing, Long-term Care, General Insurance, Fixed Annuities, Casualty, Customer Retention, Leadership, Employee Benefits, Small Business Marketing, Retirement Planning, Sales, Economic Growth, Risk Management, Government Liasioning, Nonprofits, Public Relations, Brokers, Public Affairs, IRAs, Investments, Estate Planning, Business, Coaching, Strategic Financial..., Association Management, Mutual Funds, Retirement, Training, Fundraising, Underwriting, Claim, Leadership Development, Entrepreneurship, New Business Development, 401k
Education
Pasadena City College 1989 — 1996
St. Mary's College 1988 — 1989
A.C.E
St. Mary's College of California 1988 — 1989
Automobile Club of Southern California February 2007 - Present
IBM May 2003 - January 2007
Mericom Corporation May 2001 - November 2001
Urban Media Communications January 2000 - January 2001
Blumenfeld & Cohen Law Firm June 1999 - December 1999
Prima Legal Law Firm November 1996 - May 1999
Skills
Open Source Software, Intellectual Property, Legal Writing, Contract Negotiation, Regulations, Management, Legal Issues, IP, Licensing, Privacy Law, Corporate Governance, Corporate Law, Litigation, Patent Litigation, Joint Ventures, Start-ups, Litigation Management, Legal Research, Mergers, Strategy
Education
Pepperdine University School of Law 1993 — 1995
JD, Technology Law, Securities, Commercial Transactions, Copyright, Law and the Visual Arts
DeVry University 1989 — 1991
BS, Telecommunications Management
South Bay Health & Insurance Services (SBHIS) and Insurus January 2015 - Present
Self (through SBHIS & PHR Insurance) May 2013 - Present
SeniorQuote.com May 2014 - January 2015
Insphere Insurance Solutions October 2012 - January 2013
3E Company January 2010 - June 2012
Automobile Club of Southern California July 2006 - July 2008
TeleTech September 2005 - May 2006
Huntington Learning Center November 1998 - August 2005
The Hartford July 1986 - November 1998
Skills
Team Leadership, Customer Service, Sales, Management, Small Business, Training, Customer Satisfaction, Sales Management, Strategic Planning, Leadership, Negotiation, Microsoft Office, Marketing, Coaching, Leadership Development, Call Centers, Event Management, Salesforce.com, Account Management, Cold Calling, Long-term Care, Medicare, Insurance, Public Speaking
Education
San Diego State University-California State University
Bachelor of Science (B.S.), Radio and Television
Allergan April 2014 - Present
Aptalis Pharma January 2006 - March 2014
Axcan Pharma March 2002 - December 2005
Quintiles, Inc 1999 - 2002
Automobile Club of Southern California 1994 - 1998
Bristol-Myers Squibb, Princeton, New Jersey 1989 - 1994
Skills
Gastroenterology, Managed Care, Pharmaceutical Industry, Pharmaceutical Sales, Cardiology, Hospital Sales, Neurology, Oncology, Sales Effectiveness, Team Leadership, Product Launch, Pulmonology, Sales Operations, Sales, Cross-functional Team..., Endocrinology, Management, Medical Devices
Education
San Diego State University-California State University 1984 — 1988
Bachelors of Science, Nursing
Auction.com August 2015 - Present
Automobile Club of Southern California July 2014 - Present
CDI Corporation November 2012 - April 2014
Experis IT, Manpower Group March 2011 - July 2012
Robert Half Technology November 2010 - March 2011
Apollo Professional Solutions March 2007 - November 2010
Genesis Lending Group May 2006 - December 2006
LendingTree Loans/Home Loan Center September 2004 - April 2006
Gulfstream Aerospace July 1999 - August 2004
Boeing/ MDTSC September 1996 - July 1999
Skills
Recruiting, Applicant Tracking..., Screening, Benefits Negotiation, Sourcing, Onboarding, Human Resources, Talent Management, Staffing Services, Permanent Placement, Temporary Placement, Interviews, Technical Recruiting, Management, Cold Calling, Leadership, Account Management, Business Development, Internet Recruiting, CRM, Talent Acquisition, Screening Resumes, Executive Search, Contract Recruitment, Temporary Staffing, College Recruiting, Sales, IT Recruitment, Recruitment Advertising, Building Relationships, Resume Writing, Job Fairs, Hiring, Reference Checking, Candidate Generation, Relationship Building
Education
Pace University
General Accounting
Macerich September 2009 - Present
Automobile Club of Southern California June 2005 - August 2009
Skills
Contract Negotiation, Team Building, IT Asset Management, Contract Management, IT Procurement, Project Management, Process Improvement, Event Planning, Negotiation, Vendor Management, Customer Service, Team Leadership, Microsoft Office, Business Analysis, Management, Procurement
Education
Orange Coast College 1984 — 1986
AA
ABC Unified School District 2015 - Present
Auto Club Enterprises October 2012 - October 2013
Auto Club Enterprise July 2002 - October 2012
Abraham Lincoln Elementary School February 2007 - April 2010
California State University October 2004 - December 2005
Prizm Productions June 2001 - January 2004
Automobile Club of Southern California May 1998 - July 2002
Skills
Management, Budgets, Leadership, Microsoft Office, Team Building, Human Resources, Customer Service, Microsoft Excel, Teamwork, Time Management, Sales, Team Leadership, PowerPoint, Research, Spanish, Strategic Planning, Training, Project Management, Public Speaking, Office Management, Payroll, Finance, Process Improvement, Educational Leadership, Elementary Education, Bilingual Education
Education
California State University Long Beach 2003 — 2005
MA/BA, Comparative Literature/Classics/English; Theatre Arts
San Francisco State University 1998 — 2000
BA, Comparative Literature
EY September 2014 - Present
Automobile Club of Southern California May 2010 - July 2014
Automobile Club of Southern California 2010 - July 2014
Skills
Insurance, Property & Casualty..., Sales, Customer Service, Access, Accounting, Financial Reporting, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, QuickBooks, Software Documentation, Teamwork, Time Management
Education
Cal Poly Pomona 2012 — 2014
Bachelor's Degree, Accounting, Senior
San Diego State University-California State University
Coast Financial Counseling May 2015 - Present
GO! Capital July 2014 - May 2015
Routh Crabtree Olsen - RCOLegal April 2013 - July 2014
Gold Acceptance July 2010 - March 2013
Consumer Portfolio Services August 2007 - June 2010
Automobile Club of Southern California September 2006 - July 2007
Skills
Loans, Bankruptcy, Civil Litigation, Banking, Credit, Legal Research, Westlaw, Mortgage Lending, Credit Analysis, Legal Writing, Litigation, Finance, Customer Service, Management, Portfolio Management, Negotiation, Insurance
Education
Orange Coast College
State Farm Agent July 2015 - Present
Automobile Club of Southern California April 2014 - July 2015
VPI October 2012 - April 2014
Alandale Insurance Agency February 2011 - April 2012
New Alliance Insurance Brokers, Inc March 2010 - October 2010
OnGuard Insurance May 2009 - July 2009
ADP November 2008 - May 2009
Skills
Life Insurance, Personal Auto, Insurance, Health Insurance, Legal Liability, Commercial Lines, Home, Workers Compensation, Customer Service, Sales, Account Management, New Business Development, Property, Umbrella Insurance, Salesforce.com, Homeowners, Licensed Property, Commercial Insurance, Property, Small Business
Education
Rio Hondo College 1993 — 1997
Automobile Club of Southern California October 1996 - Present
Automobile Club of Southern California September 2010 - October 2012
Skills
Insurance, Management, Sales, Customer Retention, Customer Service, Leadership, Marketing, Property, Sales Management, Sales Presentations, Sales Process, Underwriting, Team Building
Education
San Diego State University-California State University 1986 — 1991
Bachelor's Degree, Business Administration Finance
AAA Missouri July 2013 - Present
Automobile Club of Southern California February 2008 - July 2013
Automobile Club of Southern California January 2001 - February 2008
Automobile Club of Southern California January 1996 - January 2001
Skills
Sales, Sales Management, Insurance, Customer Service, Leadership, Management, Strategy, Business Development, Strategic Planning, Account Management, Customer Retention, Team Building, Process Improvement, Marketing
Education
Riverside City College 1986 — 1987
Business Administration and Management, General
LeisureLink Inc. June 2014 - Present
BookingPal December 2013 - January 2015
Zillow.com September 2012 - May 2013
Automobile Club of Southern California February 2011 - February 2012
Synergy Direct Response February 2009 - January 2011
SMC Direct August 2003 - September 2007
Skills
Selling, Direct Marketing, Real Estate, Management, Salesforce.com, Marketing Strategy, Marketing, Lead Generation, Social Media, Sales Presentations, Strategic Negotiations, Social Media Marketing, Business Development, Vacation Rental, Global Distribution..., Global Channel..., Travel Management, New Business Development, Sales, Travel Technology, Sellers, Direct Sales, Mortgage Lending, Facebook, Public Relations, Refinance, Creative Writing, Blogging, Consultative Selling..., Direct Mail, Target Marketing, Customer Acquisition, SEM, B2B, Investment Properties, Insurance, Time Management, Twitter, Negotiation, Writing, Social Networking, Managing Distribution..., Online Marketing
Education
University of California, San Diego 2001 — 2003
Bachelor of Arts (B.A.), Psychology
Orange Coast College 1999 — 2001
Associate of Arts (A.A.)
24 Hour Fitness March 2015 - Present
Automobile Club of Southern California 2006 - March 2015
Cintas 2004 - 2006
Enterprise Rent-A-Car 2000 - 2004
Skills
Sales Recruitment, Talent Acquisition, Applicant Tracking..., Full-cycle Recruiting, HR Consulting, Job Fairs, Recruiting, SDLC, Leadership, Human Resources, Management, Onboarding, Time Management, Training, Customer Service, Employee Benefits, Marketing, Hiring, Interviews, Sales, Technical Recruiting, Internet Recruiting, Taleo, Sourcing, Temporary Placement, Employee Relations, Benefits Negotiation, Talent Management, Screening Resumes, Executive Search, Employer Branding, Staffing Services, Team Leadership
Education
San Diego State University-California State University
BA
Mira Costa
Travelers September 2013 - Present
Universal North America July 2012 - September 2013
Universal North America January 2009 - July 2012
AAA Texas January 2004 - December 2008
Automobile Club of Southern California January 1992 - September 2003
Skills
Property & Casualty..., Underwriting, Insurance, Casualty, General Insurance, Liability, Umbrella Insurance, Claim, Workers Compensation, Brokers, Life Insurance, Microsoft Excel
Education
University of Phoenix 2007 — 2009
Masters, MBA
Point Loma Nazarene University 1984 — 1989
BA, History
Children's Hospital Los Angeles CHLA October 2012 - Present
YMCA of Metropolitan January 1998 - October 2012
Charles Dunn Company 1990 - July 1998
Automobile Club of Southern California May 1985 - August 1989
Skills
Non-profits, Administration, Budgeting, Customer Service, Customer Relations, Event Planning, Event Management, Microsoft Office, Excel, Word, PowerPoint, Problem Solving, Financial Reporting, Purchasing, Conference Management, Venue Finding, Travel Planning, fluent in Italian, intermediate Spanish, Microsoft Excel, Budgets, Nonprofits, Fundraising, Community Outreach, Microsoft Word, System Administration, Program Management, Leadership Development, Volunteer Management, Staff Development, Organizational..., Strategic Planning, Program Development, Leadership
Education
Pierce College 1994 — 1996
Business/Managerial Economics
Pasadena City College 1990 — 1993
Associate of Arts (AA), Business Administration and Management, General
FIDM January 2002 - Present
Automobile Club of Southern California June 1996 - January 2002
Starlight Musical Theatre May 1990 - September 1992
Skills
Trend Analysis, Fashion Design, Brand Development, Merchandising, Retail, Illustrator, Styling, Fashion History, Art, Collection Development, Customer Service, Presentations, Textiles, Visual Merchandising, Library Reference, Film Criticism, Event Planning, Panel Moderator, Q&A, Fashion Illustration, Fashion Styling, Makeup Artistry, Sketching, Marketing, Draping, Apparel, Illustration, Fashion Shows, Trend, Window Displays, Pattern, Photoshop, Event Management, Adobe Creative Suite, Mac, Screen Printing
Education
Whittier College 1992 — 1996
Bachelor of Arts, International Studies: Sociology, Political Science, Economics -Whittier Scholars Program-
San Diego City College 2002 — 2004
Fine Art
Southwestern College 2001 — 2002
Fine Art
Universidad del Salvador 1994 — 1995
International Studies
CPEhr August 2011 - Present
Automobile Club of Southern California 2007 - 2011
Buck Consultants 2001 - 2007
Skills
Benefits Administration, Defined Benefit, Employee Benefits, Pensions, Insurance, HRIS, COBRA, Pension Administration, ERISA, Policy, Retirement, Management, Open Enrollment, Analysis
Education
San Francisco State University
Bachelor of Arts, Broadcast Communication Arts & Chinese Literature
CashCall, Inc. February 2015 - Present
Automobile Club of Southern California April 2014 - February 2015
Lender Processing Services, Inc. (LPS) February 2013 - April 2014
Volt Technical Resources January 2012 - February 2013
WD, a Western Digital company January 2009 - December 2011
Advantage Sales & Marketing April 2008 - December 2008
Autobytel December 2006 - March 2008
Toshiba September 2006 - December 2006
Fuse Interactive October 2004 - September 2006
PacifiCare Behavioral Health October 2003 - October 2004
Skills
Microsoft.NET, C#, ASP.NET, ASP.NET MVC, WCF Services, Entity Framework, jQuery, Microsoft SQL Server, Oracle, IIS, .NET, Web Development, Scrum, Agile Methodologies, WCF, Visual Studio, T-SQL, VB.NET
Education
Penn State University 2013 — 2015
Master's degree, Information Science
Pepperdine University 1994 — 1996
BS, Management
Automobile Club of Southern California September 2012 - Present
Feltman and Associates November 2010 - September 2012
Aberdeen Captioning, Inc. December 2008 - November 2010
Pacific Communications June 2004 - October 2007
HLF Brandtailers April 2002 - June 2004
Skills
Television, SEO, Advertising, Social Media, Production, Direct Marketing, Email Marketing, Direct Mail, Event Management, Broadcast, Newspaper, Publications, Budgeting, Creative Development, New Business Development, Promotions, Experiential Marketing, Video, Account Management, Vendor, Trade Shows, Customer Relations, Public Relations, Selling, Marketing Strategy, Product Placement, Online Marketing, Market Planning, Press Releases, Integrated Marketing, Automotive, Sponsorship, Pitches, Proposal Writing, Lead Generation, Event Planning, Media Relations, Product Development, B2B, Invoicing
Education
San Diego State University-California State University 1998 — 2001
Bachelor's Degree, Communications/Business Marketing
The Woven Web June 1998 - Present
Laura Mallory Ceramics March 1993 - June 2002
Automobile Club of Southern California January 1976 - February 1980
Automobile Club of Southern California January 1974 - January 1976
Skills
Marketing, Graphic Design, Advertising, Graphics, Layout, Web Design, Magazines, Skin Care, PPC, SEO, SEM, Beauty Industry
Education
Pasadena City College 1968 — 1971
AA, Business
Canal Insurance Company December 2005 - Present
Automobile Club of Southern California September 1993 - December 2004
The Automobile Club of Southern California September 1993 - December 2003
Skills
Subrogation, Claim, Liability, Property & Casualty..., Claims Management, Insurance, Property Damage, Casualty, Commercial Insurance, Underwriting, Litigation Management
Education
Orange Coast College 1995 — 1996
Partial, AA
Anglin, Flewelling, Rasmussen, Campbell & Trytten LLP October 2000 - Present
Automobile Club of Southern California 2007 - 2008
Skills
Corporate Law, Legal Writing, Legal Research, Intellectual Property, Westlaw, Commercial Litigation, Estate Planning, Dispute Resolution, Mergers & Acquisitions, Real Estate, Trusts, Lexis, Legal Assistance, Due Diligence
Education
Pasadena City College 1996 — 2000
Economics and Philosophy
Automobile Club of Southern California February 2011 - Present
a very enthusiastic company 2009 - April 2011
Mazda North American Operations 1995 - 2009
Mazda North Amercian Operations 1995 - 2009
Another Garage March 1980 - December 1994
Skills
Customer Retention, Vehicles, Automotive, Customer Satisfaction, Team Leadership, New Business Development, Automobile, Coaching, Account Management, Parts, Team Building, Technical Training, Instructional Design, Customer Service, Continuous Improvement, Process Improvement, Automotive Aftermarket, Technical Writing, Strategic Planning, Product Development, Sales Management, Profit, Negotiation, Microsoft Office, Automotive Repair, Sales, Warranty, Operations Management, Program Management, Marketing Strategy, Public Speaking, Automotive Engineering, Inventory Management, Sales Operations, Cross-functional Team..., Project Management, Training, Sales Process, Leadership, Pricing, Management, Purchasing, Competitive Analysis, Marketing, Forecasting, Business Planning, Instructor-led Training, CRM
Education
Right Management 2009 — 2009
Saddleback College 2004 — 2009
AA, Automotive Technology, Biology
Law Offices of Scott Pearce December 1984 - Present
San Diego Law School - Alliant International University August 2014 - Present
The Washington Post - Kaplan University December 2008 - Present
University of West Los Angeles School of Law August 2011 - Present
National University May 2006 - December 2007
University of San Diego May 2006 - February 2007
University of West Los Angeles School of Paralegal Studies August 1999 - June 2006
Automobile Club of Southern California September 1993 - August 1994
Los Angeles County Public Defender March 1986 - August 1987
Law Offices of Cohen and Luckenbacher December 1984 - March 1986
Skills
Research, Estate Planning, Criminal Law, Trusts, Legal Research, Government, Public Speaking, Litigation, Outlook, Teaching, Torts, Courts, Civil Litigation, Corporate Law, Trials, Legal Writing, Personal Injury, Alternative Dispute..., Criminal Defense, Wills, Mediation
Education
USC Gould School of Law 1981 — 1984
Juris Doctor, Law
University of Oxford 1982 — 1982
Certificate, International and Comparative Law
Pacific University 1976 — 1980
BA with Honors, Speech, Sociology
Hollywood High School 1973 — 1976
Graduation with Honors
CPCU Society 2015 - Present
Germania February 2011 - Present
Germania Insurance August 2006 - February 2011
TWFG Insurance Services December 2003 - December 2005
Automobile Club of Southern California June 2001 - September 2003
United Services Automobile Association (USAA) April 1985 - June 2001
Skills
Property & Casualty..., Commercial Insurance, Casualty, Insurance, Legal Liability, Underwriting, General Insurance, Risk Management, Commercial Lines, Professional Liability, Liability, Workers Compensation, Claims Management
Education
Our Lady of the Lake University
MBA
Trinity University
BA, Business Administration and Management, General
Kaiser Permanente September 2014 - Present
Kaiser Permanente January 2009 - August 2014
InSight Health Corp. 2000 - May 2011
Home Helpers 2008 - 2008
INSIGHT HEALTH CORP., INC., Lake Forest, California 2000 - 2008
Big Store.com 1999 - 2000
The Orange County Register 1998 - 1999
Automobile Club of Southern California 1997 - 1998
Pacific Care/ FHP 1992 - 1997
Harte-Hanks 1990 - 1992
Skills
Negotiation, Budgets, Management, Project Management, Business, Healthcare Information..., Healthcare, Program Management, Strategic Planning, Training, Telecommunications, PACS, Process Improvement, Start-ups, Software Documentation, Analysis, Enterprise Software, Software Development
Education
Palomar College
San Diego State University-California State University
Websense October 2014 - Present
Progressive Medical Centers of Texas April 2014 - October 2014
CommUnity Care August 2012 - April 2014
Berkshire Hathaway HomeServices Insurance January 2008 - January 2009
Automobile Club of Southern California January 2004 - January 2007
Skills
Certified Professional..., Certified Coding..., Customer Service, Account Management, Salesforce.com, Sales, Microsoft Office
Education
University of California, Santa Barbara 1998 — 2000
Bachelor of Arts (B.A.), Mathematics
Santa Barbara City College 2010 — 2011
Certificate, Medical Coding Specialist
Mission Viejo High School 1991 — 1994
Cheri Sundae Productions February 2009 - Present
Cheri Sundae Productions May 2008 - February 2009
Cheri Sundae Productions January 2008 - May 2008
Automobile Club of Southern California July 2003 - January 2008
Theater Fun December 2000 - June 2002
Comedysportz June 2001 - March 2002
San Jose State University September 1998 - June 2000
Skills
Administrative..., Budgets, Entertainment, Film, Film Production, Management, Post Production, Reality, Research, Social Media Marketing, Television, Video, Video Production
Education
San Jose State University
Bachelors Degree, Theater Arts
KBS Capital Market Group January 2010 - Present
Automobile Club of Southern California May 2009 - February 2010
WaMu Investments, Inc. February 1998 - January 2009
Consumer Portfolio Services October 1996 - February 1998
Quest Capital October 1994 - October 1996
Landmark Bank January 1991 - October 1994
Skills
Series 24, Recruiting, Investments, FINRA, Mutual Funds, Risk Management, Insurance, Training, Portfolio Management, Series 65, Financial Services, Financial Advisory, Banking, Asset Management, Series 7, Securities, Management, Uniform Combined State..., AML, Investment Advisory, Loans, Alternative Investments, Asset Allocation, Series 63, Wealth Management, Equities
Education
University of Redlands 1990 — 1994
Santa Ana College 1987 — 1989
Associate of Art, Liberal Arts
Automobile Club of Southern California October 2013 - Present
Automobile Club of Southern California November 2011 - Present
AAA Auto Club South June 2008 - October 2011
AAA Auto Club South September 2005 - June 2008
AAA tidewater 2001 - 2003
AAA Carolinas 1992 - 1996
Skills
Marketing, Call Centers, Sales, Tourism, Customer Service, Management, Team Building, Leadership, Budgets, Performance Management, Teamwork, Training, Multi Tasking, Research, Forecasting
Education
Saint Leo University 2010 — 2012
Associate of Arts (A.A.), Business Administration
Automobile Club of Southern California July 2009 - Present
Kaiser Permanente January 2009 - July 2009
Automobile Club of Southern California April 2005 - January 2009
Contractor (TEK Systems) April 2003 - April 2005
BP June 1999 - April 2003
Atlantic Richfield CO (ARCO) November 1996 - June 1999
Atlantic Richfield CO (ARCO) August 1978 - November 1996
Skills
IT Management, Process Improvement, Vendor Management, Disaster Recovery, Contract Negotiation, ITIL, Information Technology
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1998 — 2000
Bachelors, Business Management
TriState Capital Bank April 2014 - Present
MedStar Health October 2011 - Present
Automobile Club of Southern California June 2011 - Present
Deloitte 1971 - 2011
Education
Penn State University 1967 — 1971
Bachelor of Science (BS), Accounting
Central Catholic Pittsburgh PA
Automobile Club of Southern California July 2013 - Present
Automobile Club of Southern California February 2013 - July 2013
Automobile Club of Southern California June 2011 - February 2013
Automobile Club of Southern California October 2006 - May 2011
Automobile Club of Southern California February 2003 - October 2006
beFlat of Polestar Group July 2002 - December 2002
Skills
Marketing, Sales, Advertising, Account Management, Event Management, Marketing Strategy, Social Media Marketing, Event Planning, Leadership, Management, Process Improvement, Marketing Communications, Team Building, Customer Service, Training, Insurance, Business Development, Sales Management, Sales Presentations
Education
St. Mary's College of California 1998 — 2002
Bachelor of Arts, Interpersonal Communication
Decision Sciences April 2008 - January 2009
Automobile Club of Southern California March 2003 - February 2008
Education
San Diego State University-California State University
Dimont and Associates September 2010 - Present
Automobile Club of Southern California September 2005 - January 2010
California Pizza Kitchen May 1998 - September 2005
Education
San Diego State University-California State University
Automobile Club of Southern California November 2012 - Present
The Men's Wearhouse, Inc August 2004 - March 2012
Gary's Tux Shop March 2002 - July 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, New Business Development, Merchandising, Visual Merchandising, Retail, Inventory Management, Store Management, PowerPoint, Microsoft Word, Sales, Loss Prevention, Fashion, Coaching, Apparel, Employee Relations, Team Building, Outlook, Event Planning, Leadership, Sales Management, Marketing, Management, Social Media, Social Networking, Recruiting, Public Speaking, Customer Experience, Training, Account Management, Project Management, Time Management, Customer Satisfaction, Research, Analysis, Cold Calling, Teaching
Education
The National University 2010 — 2012
MA, Psychology
San Francisco State University 2004 — 2005
BA, Psychology
Automobile Club of Southern California September 2012 - Present
Experian March 2007 - April 2012
Experian March 1992 - March 2007
Skills
Oracle 9i, SumTotal, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Customer Service
Education
Santa Ana College
Business Administration and Management, General
Penn Mutual May 2014 - Present
CORT October 2008 - April 2014
Automobile Club of Southern California 1996 - 2000
Skills
Cold Calling, Selling, Sales Management, Sales Presentations, Account Management, Sales, New Business Development, Direct Sales, Salesforce.com, Team Building, B2B, Project Management, Retail, Sales Process, Sales Operations, Contract Negotiation, Health Insurance, Life Insurance, Term Life Insurance, Long Term Care Insurance, Retirement Planning, Disability Insurance, Investment Strategies, Asset Management, Strategic Financial..., Wealth, Estate Planning, IRAs, Mutual Funds, Business Development, Marketing, Negotiation, Leadership, Customer Retention, Customer Satisfaction, Training, Management, Lead Generation, Budgets, Marketing Strategy, Strategic Planning, Financial Planning
Education
Purdue University
Purdue University
Purdue University
University of Michigan
Literature and Psychology
University of Phoenix
Business Administration and Management, General
Prospect Mortgage April 2015 - Present
Automobile Club of Southern California September 2009 - May 2015
Newport Capital Group August 2002 - September 2009
Autohaus West January 1998 - August 2002
Skills
Refinance, Real Estate, Sales, Entrepreneurship, Investment Properties, Automobile, Property & Casualty..., Insurance, Term Life Insurance, Life Insurance, Commercial Insurance, Underwriting, Umbrella Insurance, Fixed Annuities, General Insurance, Disability Insurance, Liability, Legal Liability, Health Insurance, Casualty, Selling, New Business Development, Marketing, Sales Management, Account Management, Mortgage Lending, Business Development, Customer Satisfaction, Loans
Education
Saddleback College 1998 — 2000
2, Business/Corporate Communications
Sibley High School, Mendota Heights MN 1993 — 1997
College Prep
Automobile Club of Southern California January 2004 - Present
Mind's Eye Productions April 1982 - Present
National Theatre September 1978 - July 1980
Skills
Film, Entertainment, Social Networking, Acting, Social Media, Film Production, Television, Public Speaking, Public Relations, Video, Voice Over, Journalism, Theatre, Social Media Marketing, Video Production, Performing Arts, Creative Writing, Publicity, Video Editing
Education
Roger Williams University 1974 — 1982
BA, Theatre
Royal Academy of Dramatic Arts 1980 — 1981
Needham High School 1970 — 1973
Allied World Assurance March 2014 - Present
Allied World Assurance October 2008 - Present
Allied World Assurance Company (U.S.), Inc. 2008 - Present
AIG December 1997 - October 2008
AIG Environmental 1997 - 2008
aig 1997 - 2008
Johnson & Higgins December 1996 - December 1997
Automobile Club of Southern California June 1994 - November 1996
American States Insurance May 1989 - June 1994
The Hartford Insurance Group March 1987 - April 1989
Skills
Underwriting, Excess, Property & Casualty..., Liability, Casualty, Commercial Insurance, Insurance, Professional Liability, Legal Liability, Commercial Lines, Reinsurance, Umbrella Insurance, D, Employment Practices..., Brokers, Casualty Insurance, General Insurance
Education
San Diego State University-California State University 1982 — 1986
Bachelor of Science, Business Administration, Marketing
Automobile Club of Southern California October 2010 - Present
Mazda North American Operations February 2010 - September 2010
Mitsubishi Motors North America 1999 - 2009
Automobile Club of Southern California 1991 - 1999
FutureLogic, Inc. 1991 - 1991
Education
Санкт-Петербургский Государственный Электротехнический Университет «ЛЭТИ»
MS, Computer Systems
AAA March 2006 - Present
Automobile Club of Southern California 2006 - Present
Farmers Insurance June 2004 - June 2005
Education
Pacific High School 1978 — 1981
Riverside Community College
The Self Center February 2014 - Present
Automobile Club of Southern California August 2012 - January 2014
Auto Club of Southern California March 2010 - August 2012
Ranch &Coast magazine January 2009 - July 2009
Fortes Residential Mortgage March 2008 - December 2008
National City Mortgage February 2005 - March 2008
Road Maid Street Sweeping October 1998 - January 2004
Skills
Banking, Business Planning, Customer Service, FHA, Mortgage Banking, New Business Development
Education
San Diego State University-California State University 1999 — 2004
B.A., Economics, Political Science
NetApp October 2007 - February 2014
Impac Companies August 2006 - October 2007
Apex Systems (Western United Insurance) September 2006 - October 2006
Eplus June 2006 - September 2006
Pro-Tem Solutions September 2005 - June 2006
Automobile Club of Southern California August 1991 - February 2005
Skills
Storage, Professional Services, Program Management, Team Building, Business Analysis, PMO, Vendor Management, Cloud Computing, Solution Selling, Enterprise Software, SaaS, Process Improvement, Data Center, ITIL, Disaster Recovery, Virtualization, Management
Education
Santa Ana College
some college
Automobile Club of Southern California May 1986 - Present
Mutual Service Insurance 1982 - January 1984
Education
Panjab University 1977 — 1979
MA, Geography
Sacred Heart College, Dalhousie 1974 — 1977
BA, Geography
Origami Owl October 2012 - Present
Scentsy Candles December 2009 - Present
Wahoo's Fish Taco October 2009 - Present
Edwards Lifesciences April 2008 - August 2009
Automobile Club of Southern California May 1998 - April 2008
Education
Rowan University 1994 — 1997
BS, Business Administration/Accounting
Monsignor Donovan
Automobile Club of Southern California May 2013 - Present
AGIA Inc. September 2010 - May 2013
AGIA, Inc. September 2008 - September 2010
AGIA, Inc. March 2007 - September 2008
AGIA, Inc. March 2005 - March 2007
Skills
Email Marketing, Direct Mail, Direct Marketing, Database Marketing, SEM, Web Analytics, Campaign Strategy..., Data Analytics, Digital Marketing, Marketing, Product Development, Target Segmentation, Leadership, Management, Brand Management, SEO, Google Adwords, E-commerce, Advertising, Marketing Management, Copywriting, Account Management, Strategy
Education
University of California, Santa Barbara 2002 — 2004
BA, Communications, English
Pierce College 2000 — 2002
AGBU
Automobile Club of Southern California September 2013 - Present
Knox Attorney Service February 2009 - September 2013
Skills
Litigation Support, Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office
Education
San Diego State University-California State University 2002 — 2005
Business Administration, Finance
Automobile Club of Southern California September 2011 - Present
Automobile Club of Southern California January 2008 - Present
Skills
Access, Business Analysis, Call Center, Call Centers, Cross-functional Team..., Customer Service, Insurance, Leadership, Microsoft Office, Operations Management, Process Improvement, Program Management, Team Building, Training, Vendor Management
Education
San Diego State University-California State University 1997 — 2002
Bachelor of Arts (B.A.), Public Administration
Ecolab June 2013 - Present
Word of Grace Baptist Church September 2012 - May 2014
Data Listing Services dba The Connection July 2012 - June 2013
Healthways June 2011 - August 2012
CPP North America May 2010 - June 2011
CPP North America October 2009 - May 2010
CPP North America November 2008 - September 2009
Office Pavilion San Diego July 2007 - June 2008
Automobile Club of Southern California July 2004 - July 2006
Automobile Club of Southern California February 2003 - July 2004
Skills
Call Center, Cross-functional Team..., Strategic Planning, Workforce Management, Customer Retention, Market Planning, Project Management, Vendor Management, Leadership, Data Analysis
Education
Bethel University 2005 — 2012
Master of Divinity (M.Div.), Theology/Theological Studies, 3.85
San Diego State University-California State University 1998 — 2002
Bachelor of Arts (B.A.), Psychology
AIG Direct January 2014 - Present
CACE Insurance Agency, Health Plans of USA May 2013 - December 2013
Automobile Club of Southern California October 2012 - May 2013
Matrix Direct Insurance Services 2005 - October 2012
Balboa Manufacturing 2000 - 2005
United States Marine Corps 1994 - 2000
Skills
Term Life Insurance, Insurance, Customer Relations, Customer Service, Word, Excel, Sales, Photoshop, Typing, Graphic Design, Health Insurance, Property, Umbrella Insurance, Universal Life, Life Insurance, Property & Casualty..., Underwriting, Microsoft Word, Microsoft Excel, Call Centers, Customer Retention
Education
San Diego State University-California State University
Bachelor's degree in Liberal Arts & Sciences, Economics
Southwestern College
Associate's degree, Business Administration
Volt July 2013 - Present
Capital Group August 2007 - February 2013
Automobile Club of Southern California May 2004 - July 2007
Bel Esprit Builders, Inc. August 2001 - May 2004
ITT Industries - Cannon June 1997 - July 2001
Skills
Risk Management, Financial Analysis, Financial Modeling, Forecasting, Analysis, Variance Analysis, Lotus Notes, Financial Reporting, Accounting, Auditing, Internal Audit, Process Improvement, Budgets, SAP, Finance, Strategic Financial..., Corporate Finance, Internal Controls, Strategic Planning, General Ledger, Financial Forecasting, Cash Management, GAAP, Management, Account Reconciliation, US GAAP, Financial Accounting, Cash Flow, Consolidation, Financial Statements, Cost Accounting, Cash Flow Forecasting, Competitive Analysis, Due Diligence, Business Analysis, Business Process..., Valuation, Asset Management, Investments, Financial Audits, Sarbanes-Oxley Act, Financial Services, Revenue Recognition, Financial Variance..., Managerial Finance, Tax, Equities, Financial Planning
Education
Pepperdine University 2000 — 2003
MBA
Vanguard University of Southern California 1993 — 1997
BA, Accounting
California State University, Long Beach June 2006 - Present
Automobile Club of Southern California June 1981 - June 1985
Skills
Non-profits, Research, Event Planning, Higher Education, Community Outreach, Social Media, Microsoft Office, Volunteer Management, Customer Service, Microsoft Excel, Data Analysis, Environmental Science, Nonprofits
Education
Roosevelt University
Bachelor of Arts (B.A.), Geography and Cartography
Automobile Club of Southern California 1997 - Present
Automobile Club of Southern California 1988 - 1997
Ford Aerospace 1985 - 1987
Skills
Copywriting, Web Content Management, Writing, Copy Editing, Desktop Publishing, Fine Art
Education
Saint Mary-of-the-Woods College 1978 — 1982
BA, Studio art, ceramics, printmaking, drawing, English, Journalism
Corona del Mar High School 1974 — 1978
Automobile Club of Southern California June 2010 - Present
Skills
Process Improvement
Education
Pasadena City College 1999 — 2001
Burbank High School 1992 — 1996
Automobile Club of Southern California 1987 - 2004
Skills
Community Outreach, Public Speaking, Outlook, Leadership, Management, Customer Service, Road Safety, Teaching, Nonprofits, Research, Editing, Volunteer Management
Education
UCLA
Ph.D., Educational Psychology--Early Childhood and Developmental Studies, with a Cognate in Public Health
USC
M.S.Ed., Early Childhood Education
Otterbein College
Bachelor of Arts (B.A.), Psychology and Sociology
Automobile Club of Southern California October 2010 - Present
Fidelity National Insurance Company June 2006 - October 2010
Education
UCSB 2004 — 2006
Bachelor of Science, Biopsychology
Santa Barbara City College
Kaiser Permanente December 2014 - Present
BACTES Imaging Solutions April 2014 - September 2014
BACTES Imaging Solutions July 2013 - March 2014
BACTES Imaging Solutions May 2012 - July 2013
BACTES Imaging Solutions October 2008 - May 2012
BACTES Imaging Solutions October 2006 - October 2008
BACTES Imaging Solutions July 2004 - October 2006
Automobile Club of Southern California April 2002 - June 2004
Skills
HIPAA, EHR, Healthcare Information..., Training, Medical Records, EMR, Data Entry, Medical Terminology, Medical Billing, Epic Systems, Health Information..., Healthcare, Hospitals, Medical Coding, Medical Transcription, Customer Service, Process Improvement
Education
Santa Barbara City College
Health Information/Medical Records Technology/Technician
Self-employed January 2006 - Present
Automobile Club of Southern California January 2000 - September 2006
Skills
Construction, Contractors, Renovation, Carpentry, Decks, Bathrooms, Custom Homes, Residential Homes, Drywall, Flooring, Siding, Basements, Cabinetry, Roofers, Plumbing
Education
Pasadena City College 2004 — 2008
building inspector, Industrial Engineering
State Farm Insurance 2012 - 2012
Automobile Club of Southern California March 2007 - September 2011
Skills
Typing 70 WPM, Microsoft Excel, Microsoft Word, Phone Skills, Call Center, Multitasking Skills, Sales, Internet Savvy, Closing Deals, Property & Casualty..., Customer Service, Work in A Fast Paced..., Fast Learner
Education
Orange Coast College 2006 — 2007
Business
AAA Northern California, Nevada & Utah Insurance Exchange April 2011 - Present
Automobile Club of Southern California January 2005 - May 2010
Education
Pikes Peak Community College
Southern Cal Insurance February 1998 - Present
State Farm 1997 - 2000
Allstate 1996 - 1997
Automobile Club of Southern California 1992 - 1996
Farmers Insurance 1988 - 1992
Skills
Brokers, Condos, Investment Properties, Property & Casualty..., Relocation, Commercial Insurance, Property, Insurance, Customer Service
Education
Rio Hondo College 1975 — 1976
Automobile Club of Southern California June 2014 - Present
Disneyland Resort October 2013 - June 2014
AT&T June 1997 - March 2012
Skills
Call Centers, Account Management, Customer Retention, Customer Satisfaction, Direct Sales, Microsoft Word, Networking, Sales, Retail, Sales Operations, Telecommunications, Team Leadership, Customer Service, Microsoft Office
Education
Orange Coast College 2012 — 2014
Culinary Arts - Baking and Pastry
Orange Coast College 2012 — 2014
Culinary Arts/Chef Training
G/M Business Interiors July 2008 - Present
Office Pavilion San Diego October 2004 - July 2008
Automobile Club of Southern California January 1992 - October 2004
Skills
Furniture, Account Management, New Business Development, Sales, Interior Design, Space planning, Sales Management, Furnishings, Purchasing, Contract Negotiation, Budgets, B2B, Project Management, Selling, Marketing Strategy, Sales Process, Business Development, Space Planning
Education
San Diego State University-California State University 1991 — 1996
International Business
Self-employed 2011 - 2013
Automobile Club of Southern California December 2005 - April 2011
Education
Point Loma Nazarene University 2001 — 2005
Managerial and Organizational Communications
IHSS January 2009 - Present
Automobile Club of Southern California March 2005 - October 2006
Verizon Directories Distribution Ctr September 1993 - November 2003
Education
Saddleback College 1984 — 1986
Associate's degree
Marist Brothers High School, American Samoa 1980 — 1983
HS Diploma
MeriEducation May 2014 - Present
San Diego Unified School District September 2009 - January 2012
San Dieguito Union High School District October 2010 - August 2011
Grossmont Union High School District January 2009 - June 2009
La Mesa / Spring Valley School District, La Mesa, CA August 2008 - December 2008
PEP Pool & Electrical Products, Inc. February 2008 - August 2008
Automobile Club of Southern California September 2006 - August 2007
UC San Diego October 2004 - April 2006
Sav-On Drugs April 2004 - September 2004
Skills
Computer Science, Rock & Roll, E-Learning, K-12, Literacy, Teaching, Classroom Management, Differentiated..., Lesson Planning, Classroom, Educational Technology, Special Education, Educational Leadership, Secondary Education, Elementary Education, Teacher Training
Education
University of California, San Diego 2001 — 2006
Bachelor's Degree, Political Science
San Diego State University-California State University 2008 — 2009
Teaching Credential, Mathematics and General Science
Automobile Club of Southern California January 2014 - Present
Open Gate Lending December 2012 - October 2013
Chase February 2009 - November 2012
Education
Pasadena City College
Liberal Arts and Sciences/Liberal Studies
Valmet Inc. May 2000 - February 2014
Consultec, Inc. December 1996 - May 2000
FDIC Resolution Trust Corp. January 1994 - December 1996
Automobile Club of Southern California May 1983 - January 1994
Education
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Management
Saddleback College 1984 — 1987
Associate of Arts (A.A.), Word Processing
Automobile Club of Southern California September 2012 - Present
Automobile Club of Southern California February 2005 - September 2012
Target January 1999 - February 2005
Education
San Diego State University-California State University 1994 — 1998
Bachelor's degree, Business Administration and Management, General
Self Employed October 2014 - Present
Automobile Club of Southern California May 2012 - September 2014
AmeriPark February 2012 - June 2012
Jc Penney Catalog Ctr September 2011 - February 2012
Skills
Sales, Retail Sales, Bookkeeping, Clerical Skills, Electronic Filing, Filing, DMV, Microsoft Suite, Domestic Travel, Insurance
Education
Santa Monica College 2008 — 2010
Business Administration and Management, General
Westchester High School 2004 — 2008
High School