BCD Travel
Industry: Company
DescriptionBCD Travel is a provider of global corporate travel management. The company, headquartered in Utrecht, Netherlands, operates in 109 countries, with US$25.7 billion USD in total sales 2017 and a combined worldwide workforce of 13,500. BCD Travel is part of the BCD Group. Headquarters: Utrecht, Netherlands Parent organization: BCD Group CEO: John Snyder (1 May 2014–) Number of employees: 13,500 Founded: 3 January 2006 Subsidiaries: GetGoing, BCD Travel Services B.V.,
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BCD Travel Employees
BCD Travel March 2015 - Present
Sabre Corporation January 2014 - October 2014
Sabre Corporation September 2010 - December 2013
Sabre Corporation March 2007 - September 2010
Sabre Corporation January 2005 - March 2007
Travelocity June 2004 - August 2004
Brinson Creative June 2001 - July 2003
FreeMarkets February 1999 - June 2001
Language Management International March 1997 - November 1998
Hill Flaherty Sabol Marketing Communications June 1995 - March 1997
Skills
Market Research, Creative Direction, Broadcast, Product Marketing, Product Management, Competitive Analysis, Strategic Partnerships, Analytics, E-commerce, Account Management, Cross-functional Team..., Marketing Strategy, Marketing Communications, Email Marketing, Project Management, Management, Business Strategy, Direct Marketing, Marketing, Team Building, Training, Business Development, B2B, Strategy, Strategic Communications, Product Launch, Leadership, Segmentation, CRM, Market Analysis
Education
Kelley School of Business, Indiana University 2003 — 2005
MBA
University of Missouri-Columbia 1991 — 1995
BJ
BCD Travel November 2012 - Present
Caesars Entertainment Corporation November 1998 - November 2012
Skills
Hospitality, Gambling, Casino, Hotels, VIP, Resorts, Hospitality Management, Hospitality Industry, Revenue Analysis, Hotel Management, Tourism, Yield Management, Pre-opening, Travel Management, Online Travel, Front Office, Meeting Planning, Food & Beverage, Business Travel
Education
Louisiana Tech University
Vacasa March 2013 - Present
Pacific City Inn June 2013 - September 2013
Dapper Frog August 2012 - June 2013
BCD Travel October 2006 - September 2008
Premier Gatway April 2002 - April 2005
Skills
Travel Management, Customer Service, Supervisory Skills, Help Desk Support, Creative Problem Solving, Call Centers, Travel Planning, Travel Agency, Organization, Hospitality, Hotel Booking, Hospitality Management, Restaurants, Food & Beverage, Tourism, Advertising, Project Management, Marketing, Social Networking, Account Management, Management, Microsoft Office, Microsoft Excel, Hotels, Microsoft Word, Team Leadership, Organization Skills, Team Building
Education
International Air and Hospitality Academy 2001 — 2002
Travel Specialist Degree, Tourism and Travel Services Management
BCD Travel November 2013 - Present
BCD Travel September 2011 - November 2013
United Airlines September 2002 - September 2011
United Airlines January 2000 - September 2002
United Airlines January 1998 - January 2000
United Airlines December 1988 - January 1998
Skills
Workforce Management, Service Delivery, Process Improvement, Customer Experience, Leadership Development, Team Building, Coaching, Building Relationships, Expense Management, Call Center, Genesys, Salesforce.com, Tempo, Impact 360, Vendor Management, Recruiting, Business Travel, Troubleshooting, Operations Management, Leadership, Team Leadership, Customer Satisfaction, Management, Customer Retention, Call Centers, Customer Service, New Business Development, Contract Negotiation, Business Analysis, Team Management, Travel Management, Airlines, Training
Education
Cisco Systems Networking Academy
CCNA - Cisco Certified Network Associate, Computer Systems Networking and Telecommunications
Henry Ford Community College
Associates, Science - Magna Cum Laude
zulily November 2014 - Present
Amazon August 2013 - June 2014
Oracle December 2012 - July 2013
BCD Travel August 2011 - November 2011
Infosys June 2011 - July 2011
Skills
Java, JavaScript, C#, SQL, HTML, C, Ruby, Unix Shell Scripting, dymamoDB, amazon SWF, MongoDB, RabbitMQ, Redis, Web Services, AngularJS, Bootstrap
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2008 — 2012
Bachelor of Science (B.S.), Computer Software Engineering
Kansas State University
BCD Travel June 2014 - Present
BCD Travel February 2014 - June 2014
PacifiCorp July 2011 - February 2014
Bank of America May 2010 - July 2011
Skills
Customer Service, Banking, Credit, Retail Banking, Commercial Banking, Travel Planning, Credit Analysis, Cross Selling, Sabre, Collections, Billing Systems, Travel Management, Microsoft Excel, International Travel, Team Leadership
Education
International Air and Hospitality Academy 2004 — 2005
Certificate, Airline and Travel Services
Lewiston High School 1999 — 2002
Diploma, General Studies
Peterson Mfg. October 2010 - Present
BCD Travel October 2008 - October 2010
Kansas City Chiefs April 2008 - October 2008
Applebees International 2005 - 2008
Skills
Active Directory, Microsoft Exchange, Troubleshooting, Windows 7, Windows Server, XP, Remote Troubleshooting, Blackberry Enterprise..., Laptops, Operating Systems, Antivirus, Help Desk Support, Group Policy
Education
Longview Community College
BCD Travel July 2015 - Present
BCD Travel May 2014 - July 2015
BCD Travel November 2010 - May 2014
BCD Travel December 2004 - November 2010
BCD Travel February 2000 - December 2004
Skills
Travel Technology, Travel Management, Product Lifecycle..., Project Management, Global Initiatives, Online Travel, Sabre, Business Travel, Account Management, Airlines, Call Centers, CRM, E-commerce, Leisure, Incentives, Hotels, Revenue Analysis, Ticketing, GDS, Galileo, Apollo
Education
Hutchinson Community College
BCD Travel November 2003 - Present
Professional World Travel September 2000 - November 2003
Overland Resource Group March 1997 - July 2000
Sky International April 1989 - August 1996
Skills
Customer Service, Event Planning, Travel Management, Public Speaking, Marketing Communications, Sales, Coaching, Management, Marketing, Sales Operations, Sales Management, Time Management, Microsoft Excel, Customer Retention, Outlook, Leadership
Education
Baker University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General, Magna Cum Laude
National Association of Pharmaceutical Sales Representatives 2014 — 2014
Certification, Pharmaceutical Sales
Longview Community College 1998 — 2000
AA
Blue Springs High School 1980 — 1982
A-B
BCD Travel March 2014 - Present
BCD Travel December 2012 - March 2014
BCD Travel September 2011 - December 2012
Kettell & Associates June 2006 - September 2011
BCD Travel August 2003 - June 2006
HER Real Living May 2002 - July 2004
The BISYS Group, CTD July 2001 - February 2002
Sterling Commerce July 1998 - July 2001
Skills
Tourism, Event Management, Word, Excel, Outlook, Problem Solving, Teamwork, Contract Negotiation, Event Planning, Microsoft Office, Customer Satisfaction, PowerPoint, Airlines, Hotels, Vendor Management, Competitive Analysis, RFP, Conferences, Hiring Practices, Interviewing, Customer Relations, Self Starter, Well Organized, Hard Worker, Able To Multi-task, Attention To Detail, Project Planning, Project Management, Meet Deadlines, Quality Management, Leadership, Positive Energy, Communication Skills, Documentations, Management, Liaison, Customer Service, Team Building, Training, Access, Forecasting, Microsoft Word, Microsoft Excel, Sales, Account Management
Education
Hondros College 2002 — 2002
Real Estate, Real Estate, Real Estate License
Ohio University 1992 — 1999
BSS, Business & Recreation
Travel Careers 1996 — 1996
Travel Certificate, Travel & Tourism, Top of class
Piqua High School 1988 — 1992
High School Diploma, College Prep Courses, High School
BCD Travel February 2009 - Present
BCD Travel September 2006 - February 2009
BCD Travel April 2006 - September 2006
Skills
Sabre, Business Travel, Tourism, Travel Management, Data Analysis, Travel Planning, Research, Microsoft Office, Microsoft Excel, Market Research, Analysis, Customer Service, French, PowerPoint, Online Research, Training, Program Management
Education
Hamilton Technical College 1996 — 1996
Travel Degree, Travel and Tourism
University of Iowa 1989 — 1994
Bachelor of Arts (B.A.), Speech and Hearing Science
Egencia May 2011 - Present
BCD Travel January 2011 - May 2011
Carlson Wagonlit Travel February 2007 - March 2010
Skills
Business Travel, Account Management, Tourism, Travel Management, Online Travel, Contract Negotiation, Salesforce.com, Hotels, Revenue Analysis, Customer Service
Education
Marymount Manhattan College 1982 — 1985
Bachelor of Business Administration (BBA), Business Administration and Management, General
BCD Travel September 2015 - Present
Brighton Agency December 2013 - September 2015
AT&T Mobility 2013 - 2013
AT&T Wireless 2007 - 2011
AT&T Wireless/Cingular Wireless/Bellsouth 1999 - 2006
Skills
Product Management, Product Marketing, Cross-functional Team..., Strategy, Program Management, Mobile Devices, Strategic Partnerships, Business Development, Marketing Management, Vendor Management, Wireless, Marketing, Management, Market Research, Web Design, Mobile Content, Project Management, Mobile Applications, Customer Experience, Leadership, Process Improvement, Telecommunications, Marketing Strategy, Go-to-market Strategy, Corporate Communications, Management of Creative..., Product Branding &..., Web & Print Content..., Training Material..., Sales Collateral &..., New Product..., Financial Analysis, Life-Cycle Management, Marketing Budget..., Competitive Analysis, Mobile Marketing, Mobile Technology, Product Lifecycle..., E-commerce, Market Analysis, Negotiation, Team Leadership, Mobile Internet, Sales Operations, Business Strategy, Brand Development, Brand Management, Interactive Marketing, Content Development, Messaging & Positioning
Education
Kennesaw State University - Michael J. Coles College of Business
MBA, Business Administration and Management, General
University of South Florida
Bachelor of Arts & Sciences
Viverae Care Center, Dr. Boyd Lyles, CMO July 2014 - Present
Family Wellness Chiropractic, Dr. BJ Hahn August 2013 - July 2014
SUZAN J SMITH CHIROPRACTIC February 2013 - December 2013
Longenecker Chiropractic Center May 2011 - March 2013
Southern Methodist University August 2009 - July 2012
Sprouts Farmers Market August 2008 - January 2012
BCD Travel April 2011 - September 2011
Highland Park Presbyterian February 2011 - 2011
Newflower Farmers Market May 2009 - September 2010
Sponsor Organization June 2010 - June 2010
Skills
Therapeutic Massage, Chair Massage, Aromatherapy, Reflexology, Trigger Point Therapy, Relaxation, Swedish, Healing, Yoga, Spa, Back Pain, Bodywork, Social Networking, Deep Tissue Massage, Research, Customer Service, Wellness, Pain Management, Wellbeing, Reiki, Creative Writing, Teaching, Myofascial Release, Holistic Health, Public Speaking, Coaching, Energy Healing, Structural Integration
Education
Ortho-Bionomy®
9/2010, 1/2014, 10/2014, 40 hours, Continue Education Units
Anatomy Trains Myofascial Meridians 2011 — 2012
31 hours, Myofascial Meridians, Tensegrity & Body Reading 101, Continue Education Units
Hands On Approach, Dallas, TX 2009 — 2009
18 hours, Shiatsu
Texas Massage Institute, Plano, TX 2006 — 2007
Certified in Skilled Touch, Swedish, Trigger Point, PreNatal/Maternity, Hot Stone, Table & Chair
Louisiana State University, Baton Rouge, LA 1980 — 1982
B.S. Art Education, Education, Art, Psychology, Speech, Art History
Louisiana Tech University 1977 — 1980
N/A, Art Eductation
C. E. Byrd High School, Shreveport, LA 1974 — 1977
diploma, college prepratory
BCD Travel April 2014 - Present
Papa Pete's Pizza February 2012 - August 2013
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Budgets, Teamwork, English, Airports
Education
International Air and Hospitality Academy 2013 — 2014
BCD Travel November 2011 - Present
Experis/UPS Supply Chains Solutions August 2011 - November 2011
Accretive Solutions/AT&T March 2011 - August 2011
Prommis Solutions, LLC (formerly MR Default Services) 2008 - February 2011
The Home Depot 1999 - 2008
Confederation Life Insurance 1989 - 1999
Skills
Business Intelligence, Integration, Software Documentation, Business Analysis, Data Warehousing, Microsoft SQL Server, SSIS, SSRS, Performance Management, Databases, Human Resources, Coaching, IT Management, SDLC, Visio
Education
Kennesaw State University 2006 — 2006
Certificate, Technical Communications
Thomas Edison State College
BA
Century 21 New Millennium July 2014 - Present
AAA MidAtlantic September 2011 - Present
Music Express Worldwide Limousine Service March 2007 - February 2010
Music Express Limousine February 2007 - February 2010
BCD Travel — Falls Church September 1994 - March 2007
BCD Travel September 1994 - February 2007
Four Seas Seven Winds November 1987 - September 1994
UPS November 1986 - January 1987
Skills
Exceptional listener..., Effectively conveys..., Computer-literate..., Proficiency covering..., Flexible team player, Proven..., Goal-driven leader who..., Confidently motivates,..., Ability to build..., Seasoned professional..., Productive worker with..., Loyal and dedicated..., Sales, Leadership, Program Management, Contract Negotiation, Marketing, Negotiation
Education
South Eastern Acadamy 1986 — 1987
Travel Agent Certificiate, Travel, A
Villa Julie College 1984 — 1986
AA, Paralegal/General Studies
Howard Community College
South Eastern Academy
Villa Julie College
atholton high school
BCD Travel November 2006 - Present
BCD Travel January 1993 - November 2006
Skills
Project Management, Tourism, Airlines, Business Analysis, Change Management, Project Planning, Program Management, Hotels, Process Improvement, Incentives, Team Leadership, Event Management, Human Resources, Training, Management
Education
Kent State University 1986 — 1998
Ursuline College 1988 — 1991
Bachelor of Science (BS), Interior Design
Traveline Travel School
None December 2014 - Present
Lake County December 2008 - November 2014
Lake County Forest Preserve District December 2008 - November 2014
Village of Arlington Heights June 2006 - December 2008
BCD Travel January 1987 - June 2006
Village of Grayslake April 1993 - March 2001
Village Of Grayslake April 1989 - March 1993
Skills
Sustainability, Non-profits, Government, Economic Development, Strategic Planning, Public Speaking, Fundraising, Community Outreach, Team Building, Leadership Development, Public Policy, Volunteer Management, Policy Analysis, Event Planning, Politics, Leadership, Research, Policy, Political Campaigns, Public Relations, Training, Nonprofits, Community Development, Program Development, Grant Writing, Data Analysis, Strategic Communications, Local Government, Media Relations, Zoning, Budgets, Workshop Facilitation, Organizational..., Program Management, Proposal Writing, Grants, Program Evaluation, Social Services, Analysis, Conflict Resolution, Land Use, Land Use Planning, Community Organizing, Municipalities, Public Administration
Education
Loyola University of Chicago 1966 — 1971
BS, Psychology
BCD Travel June 2013 - Present
BCD Travel November 2010 - Present
BCD Travel February 2011 - June 2013
BCD Travel July 2010 - February 2011
BCD Travel December 2008 - July 2010
Skills
Business Travel, Tourism, Salesforce.com, Travel Management, Microsoft Excel, English, Social Media, Adobe Captivate, Software Documentation, Analysis, Data Analysis, Requirements Analysis, Troubleshooting
Education
Heidelberg University 2002 — 2005
Bachelor of Arts (BA), Communication
Ohio University
Schiller International University Heidelberg Campus
University of Oxford
BCD Travel December 1997 - Present
Skills
Airlines, Call Centers, Operations Management, Customer Service, Process Improvement, Team Building, Team Leadership, Airports, Management, Hotels, Account Management, Leadership, Online Travel, Coaching, Sabre, Outlook, Time Management, Training, Supervisory Skills, Travel Management, Travel Technology
Education
Macomb Community College 2013 — 2015
"Associate of Business Administration in Business Management", Business Management
BCD Travel April 2008 - Present
BCD Travel April 2006 - April 2008
Black and Veatch June 1999 - June 2004
Skills
DNS, Cisco Technologies, Windows Server, Hardware, ITIL, WAN, TCP/IP, Security, SCOM, Network Administration, Network Security, NimSoft, Routing and Switching, Microsoft Exchange, Access, Active Directory, Troubleshooting, Networking, Software Documentation, Disaster Recovery
Education
New Horizons 2014 — 2014
Active Directory Services with Windows Server
MCCC 2012 — 2012
CCNA, Cisco Networking Academy
Kemper Military School and College 1984 — 1987
Associate of Arts (AA), Army ROTC, Military Science and Operations
Johnson County Community College
University of Kansas
BCD Travel September 1981 - Present
Skills
Travel Management, Business Travel, Account Management, Travel Technology, Online Travel, Amadeus, Leisure Travel, Negotiation, Sabre, Tourism, GDS, International Business, Leadership, Management, Sales, Leisure, Business Strategy, Revenue Analysis, Selling, Incentive Travel, New Business Development, Customer Satisfaction, Sales Operations, Car Rental, Consultative Selling, Salesforce.com, Direct Sales, Customer Relations
Education
Humber College 1979 — 1981
Honours - Travel & Tourism, Tourism and Travel Services Management
Burnhamthorpe C.I.
Honours Gr. 13
Travelling the Globe since i was 12!
GC, People
Colwick Travel May 2012 - Present
BCD Travel May 2011 - May 2012
Le Cordon Bleu College of Culinary Arts Dallas TX May 2009 - December 2010
Many travel positions over the years....ask to see my resume. September 1985 - July 2009
Skills
Hospitality, Budgets, Customer Service, Microsoft Excel, Menu Development, Hospitality Management, Fine Dining, Catering, Culinary Skills, Hotel Booking, PowerPoint, Team Building, Cooking, Food & Beverage, Food, Pastry, Food Service, Banquets, Customer Satisfaction, Baking, Wine, Food Preparation, Sales, Tourism, Hotels, Event Management, Travel Management, Business Travel, Event Planning
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2009 — 2011
Associate’s Degree, Culinary Arts
International Aviation and Travel Academy 1984 — 1985
Travel and Hospitality Certification, 4.0
South Garland High School 1980 — 1983
French
AER Services, Inc. June 2013 - September 2015
Discover Financial Services February 2013 - June 2013
BCD Travel August 2012 - October 2012
Francorp, Inc January 2011 - June 2012
Letke & Associates May 2009 - January 2011
Kal & Koeppel November 2003 - May 2009
Skills
Corporate Law, Commercial Litigation, Legal Writing, Civil Litigation, Litigation, Contract Management, International Law, Negotiation, Intellectual Property, Real Estate, Legal Research, Due Diligence, Mergers & Acquisitions, Real Estate Transactions, Contract Negotiation, Estate Planning, Compliance, Immigration Law
Education
Chicago Kent College of Law 1999 — 2003
Juris Doctrate, Law
Marquette University 1995 — 1999
BS, Accounting
Justin Document Service, Inc. October 2014 - Present
PepsiCo September 2008 - Present
PepsiCo May 2006 - September 2008
BCD Travel November 1999 - May 2006
Cruises Only March 1996 - November 1999
Cruise Vacation Center August 1993 - March 1996
MWR Management May 1988 - August 1993
Nestle Foods October 1984 - May 1988
Skills
Management, Recruiting
Education
Manhattanville College
MS, Integrated Marketing Communication 2011
Manhattanville College
BS, Communication Management 2010
Laura J Designs November 2012 - Present
Prides Corner Farms November 2011 - November 2012
BCD Travel May 2008 - September 2009
Angle & Moll Packaging Design February 2006 - July 2007
Slingshot Product Development Group February 2004 - March 2006
Skills
Logo Design, Graphic Design, Brand Development, Packaging, Web Design, Advertising, User Interface Design, Marketing, Strategic Planning, Project Management, Creative Problem Solving, Brainstorm Facilitation, New Product Ideas, Social Media, Social Media Marketing
Education
Kennesaw State University 2001 — 2005
BFA, Graphic Design
Portfolio Center 2001 — 2003
Graphic Design
Southern Polytechnic State University 1994 — 1997
Architecture
BCD Travel January 1993 - Present
Skills
Online Travel, Airlines, Travel Management, Business Travel, Contract Negotiation, Travel Technology, Tourism, Negotiation, Strategic Partnerships, Account Management, Hotels, RFP, E-commerce, Incentives, New Business Development, Revenue Analysis, Leisure, Sales Management, Sabre, Incentive Travel, Event Management, Airports, Galileo, Amadeus, Pricing, CRM, International Sales, Yield Management, Leisure Travel, Ticketing, Airline Reservations, Car Rental, Amadeus GDS, Competitive Analysis, Meeting Planning, Call Centers, Trade Shows, Resorts, GDS, Hotel Management, Salesforce.com, Apollo, International Business, B2B, Hospitality, Cruises, Expense Management, Operations Management, Hospitality Management, Hospitality Industry
Education
Centralia High School
Kaskaskia College
Business Administration and Management, General
Palm Beach State College
BCD Travel October 2004 - Present
BCD Travel October 2004 - June 2006
SDI Meetings and Incentive November 2002 - October 2004
American Express Business Travel February 1999 - November 2002
Skills
Travel Management, Hospitality Industry, Event Management, Event Planning, Microsoft Office, Tourism, Cruises, Galileo, Travel Technology, Amadeus, Hotels, Online Travel, Hotel Booking, Incentive Travel, Management, Ticketing, Meeting Planning, Corporate Events, Budgets, Hospitality, Leadership, Booking Systems, Account Management, International Travel, B2B, Contract Negotiation, Vacation, Tour Operators, Sustainable Tourism, Leisure Travel, Trade Shows, Call Centers, Adventure Travel, Sabre, Customer Service, Business Travel, Travel Planning, Airlines
Education
TWA Travel Academy 1988 — 1989
Compterized Reservation Sales, Certificate of IEP Completion Program, 85%
Lewis University 1987 — 1989
Business Administration, Management and Operations
Meritor April 2014 - Present
MAG-IAS April 1998 - April 2014
Fives Machining Systems April 1998 - April 2014
BCD Travel November 1997 - March 1998
American Express Business Travel June 1995 - October 1995
Kmart Corporation October 1993 - May 1995
Atlantis Travel October 1990 - October 1993
Midway Airlines August 1987 - October 1990
Whataburger September 1986 - March 1987
Skills
Purchasing, Negotiation, Contract Negotiation, Travel Management, Business Travel, Account Management, Customer Service, Hotels, Sales Management, Training, New Business Development, Operations Management, Sales, Budgets, Leadership
Education
GBTA CCTE Course 2008 — 2009
CCTE - Certified Corporate Travel Executive, Travel Management, Completed
Macomb Community College 1998 — 2006
Associates Degree, Accounting
Northwest Schools of Travel 1987 — 1988
Travel Associate Certification, Travel Coach Training
Dietrich Bonhoeffer Gymnasium 1976 — 1986
Abitur - Senior High School Diploma, Grand Latinum, General
Concur Technologies April 2012 - Present
All About Travel May 2008 - January 2011
TRX May 2006 - March 2008
BCD Travel November 1997 - May 2006
Skills
Vendor Management, Business Travel, Process Improvement, Account Management, Business Analysis, Management, Requirements Analysis, Travel Management, Project Management, Travel Technology
Education
Kentucky Christian College 1986 — 1990
B.S., Business, Communications, Bible
BCD Travel April 2006 - Present
All About Hawaii September 2001 - March 2006
Skills
Sabre, Hotels, Tourism, Quality Assurance, Coaching, Time Management, Business Travel, Airlines, Call Center, GDS systems, Leisure Travel, Hotel Booking, Travel Planning, IATA, Hospitality Industry, Online Travel, Call Centers
Education
International Air and Hospitality Academy 2001 — 2001
NetApp January 2015 - Present
Sage May 2014 - December 2014
BCD Travel March 2014 - April 2014
SITA January 2014 - March 2014
Manhattan Associates September 2012 - December 2013
ThyssenKrupp IT Services North America September 2011 - September 2012
IBM March 2011 - August 2011
General Dynamics Information Technology March 2003 - March 2011
US Navy March 1982 - February 2003
Skills
Typing, EMT, Active Directory, Network Security, Storage Area Networks, Computer Architecture, WAN, Access, System Administration, Security, Virtualization, Servers, Windows Server, Network Administration, Disaster Recovery, Backup Solutions, Dell Compellent Storage, Dell PowerEdge Servers, Cisco Technologies, Integration, Citrix, Microsoft Exchange, Security+, Hardware, SAN, VMware Infrastructure, VMware, vSphere, Switches, VMware ESX, Storage, Data Center, Networking, Cloud Computing, NetApp, Routers, VMware vSphere
Education
Hawaii Pacific University 1997 — 1998
AS, Computer Programming
BCD Travel July 2013 - 2014
PricewaterhouseCoopers LLP January 2011 - July 2013
W. Scott Smith, P.C. March 2006 - January 2011
Skills
Accounting, Tax, Financial Reporting, Corporate Tax, GAAP, Microsoft Excel, Income Tax, Financial Accounting, Internal Controls, US GAAP, Tax Accounting, CPA, Tax Preparation, Sarbanes-Oxley Act, Tax Returns, International Tax
Education
Kennesaw State University 2008 — 2010
MAcc, Accounting
Riga Aviation University
Bachelor of Science (B.S.), Computer Science
BCD Travel May 2015 - Present
Apple Travel - BCD Travel February 2014 - May 2015
BCD Travel June 2011 - February 2014
TRX October 1999 - March 2009
Skills
Instructional Design, Training, Blended Learning, Leadership, E-Learning, Instructor-led Training, ADDIE, Learning Management, Technical Training, Call Centers, Software Documentation, Training Delivery, Learning Management..., Needs Analysis, Team Building
Education
Jacksonville University 1978 — 1982
BS, Marketing and Management
Whirlpool Corporation 2008 - 2008
Oak Crest Manors of Holland January 2007 - May 2007
Haworth January 2007 - May 2007
BCD Travel August 2006 - December 2006
Skills
Sales, Marketing Strategy, Marketing, Sales Operations, Team Building, Data Analysis, Leadership, Sales Management, Higher Education, Recruiting, Fundraising, Public Speaking, Customer Service, Nonprofits
Education
Hope College 2003 — 2007
BA, Management & Spanish
BCD Travel September 1988 - Present
BTI Americas 1988 - 2009
IVI Travel September 1988 - February 1993
Northrop May 1986 - September 1988
Roper Corporation May 1984 - May 1986
Skills
Business Travel, Travel Management, Online Travel, Airlines, Tourism, Account Management, Hotels, Revenue Analysis, Sabre, Contract Negotiation, Pricing, Incentives, Leisure, Travel Technology, Negotiation, New Business Development, Strategic Partnerships, Leadership, Hospitality
Education
Illinois Wesleyan University 1980 — 1984
BS, Accounting
American Express July 2014 - Present
BCD Travel November 2011 - January 2014
Adelman Travel Group May 2010 - November 2011
Sensata Technologies July 2007 - February 2009
Atlas Travel International September 2003 - June 2007
Meeting Makers Division of Travizon Travel November 2001 - June 2003
AAA Southern New England 1995 - 1999
Skills
Sabre, Business Travel, Travel Management, Hotels, Online Travel, Budgets, Revenue Analysis, Airlines, Travel Technology, Account Management, Sales, Salesforce.com, Strategic Partnerships, Business Development, Management, New Business Development, Negotiation, Training, Business Planning, Hospitality, Sales Operations, Concur, Cost Reduction..., Duty of Care, Building Relationships, Online Booking Tools..., Leisure Travel, Tourism, Leadership, Customer Satisfaction, Team Building
Education
Johnson and Wales University 1988 — 1992
BS
Holy Cross High School
BCD Travel July 2011 - Present
American Express December 1986 - December 2010
American Express August 1998 - September 2004
American Express January 1995 - January 1998
American Express January 1992 - January 1995
Skills
Six Sigma, Customer Relations, Change Management, Strategic Planning, Financial Analysis, Operations Management, Process Improvement, Team Building, Consultative Selling, Customer Service, Program Management, B2B, Cross-functional Team..., Sales Management, Account Management, Management, Business Travel, Travel Management, Team Leadership, Project Management, Selling, Leadership, Training, Negotiation, Marketing, Human Resources, Sales, Competitive Analysis, CRM, New Business Development, Strategic Partnerships, Strategy, Call Centers, Salesforce.com
Education
Mount Saint Mary College 2006 — 2009
MBA, Business Administration
Marist College 2004 — 2006
Bachelor of Science, Organizational Leadership & Effective Communication
Pfizer February 2014 - Present
Hewlett-Packard October 2012 - February 2014
Cornerstone Information Systems July 2011 - August 2012
American Express June 2008 - June 2011
BCD Travel June 2007 - June 2008
BCD Travel July 2006 - June 2007
BCD Travel August 2004 - July 2006
ACES Power Marketing January 2004 - August 2004
Skills
Competitive Analysis, Business Development, Strategy, Business Planning, Account Management, Leadership, Negotiation, Salesforce.com, Business Travel, Management, Procurement, Purchasing, Supply Chain Management, Sourcing, Contract Management, Pricing, Supply Management, CRM, Strategic Sourcing, Contract Negotiation, Travel Management, Business Intelligence, Strategic Planning, Consulting, Analytics, Strategic Partnerships, Business Process..., Business Strategy, New Business Development, Vendor Management, Project Management, Reporting & Analysis, Forecasting, Process Improvement, Financial Analysis, Networking, Sales Management, Sales Process, Solution Selling, Sales, Cross-functional Team..., Excel, Business Analysis, Training, Problem Solving, Microsoft Office, Program Management, Analysis, Customer Satisfaction, Business Innovation
Education
Indiana University Bloomington 1999 — 2003
Bachelor of Science, Financial Management
Indiana University - Kelley School of Business 1999 — 2002
Assoc, Business Administration
Charles University, Prague CZ 2001 — 2001
Certificate, Global Leadership Program
Sales Performance International 2012 — 2012
Certificate, Solution Selling
Wells Fargo & Co February 2014 - Present
WellsFargo September 2012 - February 2014
RBC August 2011 - August 2012
BCD Travel February 2006 - August 2011
Skills
WCF, .NET, T-SQL, Requirements Analysis, SSIS, TFS, Microsoft SQL Server, ASP.NET, Agile Methodologies, SSRS, LINQ, Crystal Reports, C#, SOA, jQuery, JavaScript, OOP, NUnit, MVC, Test Driven Development, AJAX, XML, Web Services, PL/SQL, SQL, Subversion, ADO.NET, ASP.NET MVC, VB.NET, IIS, ASP.NET AJAX, WinForms, Entity Framework, Database Design, ASP, XSLT, Web Applications, Integration, VSS, Databases, Design Patterns, Software Design, REST, Requirements Gathering, Software Development, Oracle, SDLC, Visual Studio, UML, Microsoft CRM
Education
Maharishi University of Management 2002 — 2004
Master of Business Administration (MBA), Information Systems and Marketing, 4/5
WCCM College 1999 — 2002
BCA, Computers
BCD Travel September 2008 - March 2014
Travel CUTS November 2005 - July 2008
Skills
Sabre, Leisure Travel, Customer Service, Business Travel, Adventure Travel, Travel Management, Cruises, Online Travel, Leisure, Tourism, Amadeus, Vacation, Car Rental, Tour Operators, Travel Planning, Travel Technology
Education
Humber College 1995 — 1997
Travel and tourism Diploma, Travel and Tourism
Humber College
Travel and Tourism
CHAINalytics LLC December 2009 - Present
Resume Reboot June 2006 - Present
BCD Travel July 2004 - December 2008
Bellsouth Communication Systems December 2000 - June 2004
Metavante (Derivion Corporation) September 1999 - November 2000
Budd Terrace of Wesley Woods of Emory March 1998 - September 1999
AT&T August 1995 - March 1998
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
MPM, Project Management, Graduate School
University of Phoenix 2004 — 2006
MHRM, Human Resources Management, Graduate School
Herzing College 1998 — 2000
B.S., Accounting & Business Administration, Undergrad
BCD Travel February 2012 - Present
BCD Travel 2004 - 2012
Skills
Online Travel, Travel Management, Business Travel, Analytics, Travel Technology
Education
Linfield College
Bachelor of Science (BS), Behavioral and Social Science
Consultant March 2014 - July 2014
Self May 2013 - February 2014
iSeatz Inc. December 2009 - April 2013
iSeatz Inc. April 2007 - December 2009
BCD Travel 2000 - 2007
Parsons Brinckerhoff 1994 - 1997
Skills
E-commerce, New Business Development, Marketing, Sales, Account Management, Strategic Planning, Customer Service, Start-ups, Strategic Partnerships, Customer Experience, Loyalty Programs, Building Relationships, Brand Awareness, Loyalty Program..., Long-term Customer..., Google Analytics, Apollo GDS, Fortune 500, Management, Marketing Strategy, Team Building, Contract Negotiation, Strategy, Leadership
Education
Hartwick College 1993 — 1997
Bachelor of Arts (BA), Biology/Spanish
BCD Travel March 2011 - February 2013
BCD Travel January 2005 - January 2008
TravelStore January 2002 - January 2005
Rosenbluth Travel January 1999 - January 2001
BCD Travel January 1997 - January 1999
Suntime Travel January 1993 - January 1997
Skills
Customer Service, Travel Management, Account Management, Microsoft Office, Business Travel, Online Travel, Travel Technology
Education
Emmett Travel School
Travel Operations
Lower Columbia College
Business Management
Rainier High School
High School Diploma
Hallmark Inc. September 2009 - Present
BCD Travel August 1987 - May 2008
University of California Santa Cruz October 1977 - May 1979
Louisiana Tech University January 1972 - November 1977
Skills
Project Planning, Strategic Marketing..., Business Planning..., Micro Finance Expertise, Interned with Accion..., Retail, Team Building, Customer Service, Marketing Strategy, New Business Development, Event Planning, Account Management, Merchandising, Operations Management, Sales, Business Strategy, Public Relations, Inventory Management, Budgets, Business Development, Leadership Development, Marketing, Cooking, Entrepreneurship, Event Management, Leadership, Management, Public Speaking, Strategic Planning, Time Management, Training, Fundraising, Research, Community Outreach, Program Management, Sales Management, Microsoft Office
Education
University of Houston-Victoria 2010 — 2012
Master of Science (M.S.), Economic Development and Entrepreneurship, 3.7
Neuro-Linguistic Institute 1982 — 1984
NLP Practitioner, NLP
Louisiana Tech University 1968 — 1975
BA,MA, Counseling
Concur Technologies June 2009 - Present
BCD Travel June 2006 - June 2009
Skills
Business Travel, Travel Management, Travel Technology, Vendor Management, Online Travel, Management, Salesforce.com, SaaS, Account Management, Leadership, Product Management
Education
University of Missouri, Columbia 1992 — 1995
BA, Interdisciplinary Studies
Imperial College London 1994 — 1994
Semester Abroad, English Literature
WhatCounts September 2012 - September 2014
Central Kitsap Christian Church August 2011 - September 2012
BCD Meetings & Incentives LLC January 2010 - April 2010
BCD Meetings & Incentives LLC February 2008 - December 2009
BCD Meetings & Incentives LLC January 2006 - January 2008
BCD Meetings & Incentives LLC January 2005 - December 2005
BCD Travel August 2003 - September 2004
Skills
Leadership, Management, SaaS, Training, Marketing, HTML, Marketing Strategy, Social Media, Web Analytics, Employee Training, Account Management, Marketing Communications, PowerPoint, Email Marketing, Microsoft Word, SEM, Salesforce.com, Google Analytics, Visio, Email Marketing Software, Analysis, Process Efficiencies, Software Requirements, Cloud Computing, Microsoft Excel, MS Project, E-commerce, CSS, SharePoint, Access, CRM, Strategic Partnerships, Sales Operations, Sales, Lead Generation, General Business..., Technical Training, SQL, Web Applications, MS Project 2010, MS Access, MS Power Point, Training & Development, Curriculum Writing, Software Project..., Web Software, Website Support, MS Visio 2010, Sabre, Project Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration with concentration in Project Management, 3.712
Southern Christian University 2003 — 2004
Bachelor’s Degree, Bible/Ministry
HRG North America [Part of The Hogg Robinson Group plc] 2006 - June 2015
BCD Travel 2005 - 2006
WorldTravel BTI 1999 - 2005
Skills
Management, Strategy, Contract Negotiation, Account Management, New Business Development, Negotiation, Sales Management, Strategic Planning, Business Strategy, Leadership, Budgets, Business Development, Team Building, Sales, Strategic Partnerships, Hospitality, Marketing Strategy, Business Planning, Operations Management, Change Management, Team Leadership
Education
Loyola University Chicago School of Law 1978 — 1981
Juris Doctor, Corporate & International Law
University of Notre Dame 1973 — 1977
BBA, Accounting and Business/Management
BCD Travel September 2000 - Present
Skills
Travel Management, Account Management, Tourism, Sabre, Business Travel
Education
Albany Academy for Girls
Hobart and William Smith Colleges
BA Languages
BCD Travel February 2010 - Present
American Express Business Travel May 2000 - September 2009
Skills
Business Travel, Travel Management, Online Travel, Sabre, Car Rental, Airlines, Travel Technology, Hotel Booking, Cost Effective, Airline Ticketing, Hotels, Meeting Planning, ARC, Hyatt Specialist, Corporate Travel..., Customer Satisfaction, Customer Experience, Event Management, Customer Service
Education
Houston Community College
General Studies
James Madison High School
Diploma
Appearance Maintenance March 2002 - Present
BCD Travel 1997 - 2010
Skills
Tourism, Business Travel, Leisure Travel, Online Travel, Hotels, Sabre, Cruises, Payroll, Payroll Taxes, Multi-line Phone, Spreadsheets, Web Content, Forms Development, Bookkeeping, QuickBooks, Bank Reconciliation, Credit Card Transaction..., Cash Handling, Accounts Payable &...
Education
Indiana University-Purdue University at Indianapolis 1987 — 1990
BCD Travel April 2013 - Present
BCD Travel March 2011 - 2013
BCD Travel 1993 - 2010
BCD Travel 1993 - 2009
BCD Travel 1993 - 2008
Skills
Call Center, Meeting Planning, Booking Systems, Negotiation, Operations Management, Event Management, Master Project..., Project Management, Training, Management, Budgets, Call Centers, Customer Satisfaction, Program Management, Customer Service, Strategic Partnerships, Team Building, CRM
Education
Howard Payne University 1980 — 1983
BCD Travel September 2013 - Present
BCD Travel January 1989 - Present
Skills
Business Travel, Sabre, Airlines, Tourism, Travel Management, Online Travel, Travel Technology, Leisure Travel, Ticketing, Travel Planning, GDS, IATA, Tour Operators, Hotel Booking, Leisure, Car Rental, Airline Reservations, Airline Ticketing, Yield Management, Resorts, Flights, Vacation, Hospitality, Hospitality Industry, Booking Systems, Reservation, Front Office, Hospitality Management, Incentives, Revenue Analysis, Incentive Travel, Hotels, Hotel Management, Tourism Management, Adventure Travel, Airports, Tour Management, Concierge Services, Meeting Planning, Airline Management, Sustainable Tourism, Rooms Division, Google Groups, VIP, Property Management..., Corporate Events, Convention Services
Education
Hammel College 1988 — 1988
Certificate of Completion, Tourism and Travel Services Management
Liberty University 1984 — 1985
Elementary Education and Teaching
BCD Travel June 2013 - Present
Sabre Holdings May 2013 - June 2013
Tarrant County August 2011 - May 2013
Sabre Holdings 2002 - 2010
Sabre Holdings 1997 - 2002
American Airlines January 1988 - January 1997
Skills
Globalization of Travel, Risk Management Planning, Social Media in a..., Into to Project..., Professionalism and..., Negotiation Skills, Negotiation, Sales, Risk Management Plans, Customer Satisfaction, Marketing, Purchasing, Marketing Strategy, Team Leadership, Strategy, Budgets, Strategic Planning, Forecasting, Coaching, Research, Microsoft Office, Contract Negotiation, Account Management, Process Improvement, Team Building, Leadership Development, Public Speaking, Nonprofits, Team Management, Telecommunications, Microsoft Word, Training, Customer Service, Competitive Analysis, Microsoft Excel, Leadership, Analysis, Management, Vendor Management, New Business Development, Operations Management, Program Management, Business Development, Project Planning, CRM, Project Management, Outlook, Call Centers, Sales Management, Salesforce.com
Education
Tarrant County College 2011 — 2011
None, General Studies
Illinois State University 1997 — 1997
General Studies
F.J. Turner High School 1980 — 1984
High School Diploma, State Required Classes
BCD Travel January 2015 - April 2015
Ambassador Travel 1409 Duncan Ave Pittsburgh PA 15237 January 2014 - January 2015
United Airlines October 1991 - June 2013
Skills
Teamwork, Sales, Quality Assurance, Customer Service, Airlines, Airports, Commercial Aviation, Aviation, Sabre, Airline Management, Amadeus, Airline Reservations, Ticketing, IATA, Tourism, Business Travel
Education
Hocking College 1985 — 1987
Associate of Applied Science, Travel and Tourism
BCD Travel April 2012 - Present
BCD Travel June 2011 - April 2012
BCD Travel October 2009 - June 2011
Balch & Bingham LLP May 2008 - November 2008
Rogers & Hardin LLP July 2005 - June 2007
JONES DAY LAW FIRM March 2004 - July 2005
Jones Day Law Firm April 2002 - March 2004
PRECEPTS, LLC December 2001 - April 2002
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Invoicing, Payroll, Accounting, Auditing, Data Entry, Journal Entries, Bookkeeping, Finance, Human Resources, Tax, Research, Tax Preparation, Editing, PeopleSoft, Financial Reporting, General Ledger, Policy
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
MAFM, CPA Emphasis
WEBSTER UNIVERSITY 2003 — 2004
Masters of Business Administration
Savannah State University 1995 — 2000
Bachelors of Business Administration, Accounting
Carlson Wagonlit Travel January 2013 - Present
Self-employed October 2012 - January 2013
American Express Business Travel February 2010 - September 2012
American Express Travel Services December 2002 - August 2009
BCD Travel April 1996 - December 2002
Skills
Sabre, Business Travel, Hotel Booking, Airline Ticketing, Apollo GDS, Car Rental, Hospitality Industry, Online Travel, Leisure Travel, Microsoft Office, Instructor-led Training, Travel Planning, Airline Reservations, Hotels, Ticket Sales, Family Reunions, Travel Insurance, Tour Operators, Onsite Coordination, Help Desk Support, Cross-functional Team..., Independent Travel, Large Groups, Church Events, Church Media, Non-profit Volunteer, Community Service, International Traveler, Worldspan, Microsoft Excel, Outlook, Lotus Notes, Visas, US Passport, Coordinating Meetings, Convention Services, Event Planning, Corporate Events, Roadshows, Conference Coordination, Meeting Planning, Health Education, Microsoft Word, Database Administration
Education
Southern Illinois University, Carbondale 1986 — 1989
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Illinois State University 1984 — 1985
Health Care REIT January 2009 - Present
BCD Travel May 2005 - December 2008
WorldTEK Travel Management November 2000 - May 2005
Skills
Analysis, Travel Management, Budgets, Event Management, T & E Policy Management, Contract Negotiation, Negotiation, Management, Outlook, Hotels, Tourism, Leadership, Trade Shows
Education
Lourdes College
Travel and Transport, Inc. January 2014 - Present
Travel and Transport June 2008 - January 2014
USAirway April 2005 - January 2008
BCD Travel March 1997 - March 2005
Skills
Travel Management, Business Travel, Tourism, Leisure Travel, Online Travel, Sabre, Cruises, Vacation, Hotels, Leisure, Travel Technology, Car Rental, Incentive Travel, Hotel Booking, Travel Planning
Education
IATA Certified Travel Counselor 1993 — 1998
Johnson County Community College 1993 — 1993
Tastefully Simple October 2003 - Present
BCD Travel December 2001 - Present
Boys and Girls Club of Hutchinson KS September 2000 - October 2001
International Tours September 2000 - August 2001
AAA Northwest Ohio May 1998 - May 2000
Skills
Working With Clients, Customer Service, Sabre, Apollo GDS, Worldspan, Amadeus GDS, Microsoft SQL Server, Oracle SQL, Microsoft Office 2007, Program Development, Leadership, Event Planning, Training, Travel Technology, SQL, Customer Satisfaction, Software Documentation, Oracle, Team Building, Troubleshooting, Business Travel, Call Centers, Leisure Travel, Microsoft Office, Sales, Event Management
Education
University of Phoenix 2004 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Hutchinson Community College 1996 — 1998
Associate's degree, Tourism and Travel Services Management
BCD Travel February 2014 - Present
BCD Travel July 2011 - February 2014
The Scion Group June 2010 - August 2010
The Learning Post April 2006 - January 2010
Rich Falk Basketball Camp July 2007 - July 2009
McNutt Dormitory August 2007 - May 2008
Skills
Finance, Statistics, Financial Analysis, Economics, Econometrics, Pricing Analysis, Transfer Pricing, Financial Modeling, Financial Reporting, Microsoft Excel, Outlook, Budget, PowerPoint, Access, Minitab, Customer Service, Auditing, Budgets, Forecasting
Education
Indiana University - Kelley School of Business 2007 — 2011
Bachelors of Science, Finance & Economic Consulting
Glenbrook South High School 2004 — 2007
G Adventures February 2013 - Present
Contac Services November 2010 - February 2013
BCD Travel January 2010 - November 2010
Carlson Wagonlit Travel 2006 - 2008
Carlson Wagonlit Travel 2002 - 2006
Carlson Wagonlit Travel 1998 - 2002
Skills
Strategic Planning, Business Development, Change Management, CRM, Leadership, Performance Management, Quality Management, Account Management, Travel Management, Business Travel, Contract Negotiation, Sales Management, P&L Ownership, New Business Development, Team Leadership
Education
Humber College 1980 — 1982
Honors Diploma, Travel & Tourism
BCD Travel October 2005 - Present
Skills
Process Improvement, Strategic Planning, Account Management, Negotiation, Project Management, Cross-functional Team..., Customer Service, Leadership, Budgets, Team Building, Public Speaking, Microsoft Excel, Management, Contract Negotiation, Operations Management, Microsoft Office, Sales
Education
University of Northern Colorado 1973 — 1975
Business Administration and Management, General
Kansas State University 1966 — 1970
Bachelor’s Degree, Economics
BCD Travel September 2015 - Present
American Airlines June 2010 - September 2015
American Airlines June 2007 - June 2010
Appel Farm Arts & Music Center February 2004 - June 2007
Appel Farm Arts & Music Center September 1998 - February 2004
Skills
Airlines, Travel Management, Customer Service, Account Management, Business Travel, Strategic Planning, Sales, Marketing, Event Planning, Budgets, Marketing Strategy, Management, Team Leadership, Leadership Development, Sabre, Contract Negotiation, Data Analysis, Graphic Design, Print Production Process, Committees, Project Management, Non-profit Volunteer, Ticket Sales, Box Office Management, Database Administration, Training, Classically Trained..., Arts Administration, Performing Arts, Non-profit Leadership, Non-profit..., Airline Management, Online Travel, Tourism, IATA, Strategy, Loyalty Programs, Hotels, Airline Reservations, Hospitality
Education
William Paterson University of New Jersey 1995 — 1997
Bachelor of Music, Music Business
Mansfield University of Pennsylvania 1992 — 1994
None, Music Therapy
Vision 2000 Travel Group April 2013 - Present
Vision 2000 Travel Group March 2013 - Present
Vision Travel Solutions 2013 - Present
Vision Travel Solutions 2013 - Present
BCD Travel August 2002 - November 2011
Skills
Leisure Travel, Travel Management, Tourism, Sabre, Business Travel, Account Management, Leisure, Online Travel, Travel Technology, Incentive Travel, Galileo, Tour Operators, Event Management, Amadeus, Cruises, Customer Service, Hotels, Hospitality, Incentives, Revenue Analysis
Education
Westervelt 1979 — 1980
Travel & Tourism Diploma, Tourism and Travel Services Management
Central Technical School, 1 Year Specialized Art
1 Year of Specialized Art
Humber College
Interior Design - 1 Year
Canyon Creek Travel March 2015 - Present
Jim's Travel Link, Inc. an American Express Representative 2010 - 2015
Ovation Corporate Travel 2007 - 2010
BCD Travel 2007 - 2010
Carlson Wagonlit Travel 2002 - 2004
XTS Travel 2000 - 2002
BTI Americas Inc 1995 - 2000
Skills
Customer Service, Sales, Marketing, Sales Management, Event Planning, Customer Satisfaction, Social Media, Strategic Planning, Marketing Strategy, Event Management
Education
John Carroll University, Cleveland, Ohio 1977 — 1981
Bachelor’s Degree, Business and Psychology
BCD Travel August 2014 — Present
BCD Travel November 2009 — Present
American Express Business Travel 2000 — 2004
Education
Harding University 1984 — 1990
Bachelor of Business Administration, Marketing
World Travel, Inc February 2015 - Present
Travel Leaders Corporate, LLC June 2013 - February 2015
BCD Travel September 2012 - June 2013
GDSX, Ltd. February 2010 - August 2012
GDSX, Ltd. December 2007 - February 2010
Dynamex July 1999 - May 2003
Skills
Travel Management, Sabre, Travel Technology, Business Travel, Team Leadership, Account Management, Call Center, Marketing Strategy, Airlines, Salesforce.com, Amadeus, Customer Satisfaction, Online Travel
Education
Colby Community College 2009 — 2010
Associates of Arts Degree
Kansas State University 2007 — 2010
General Business with emphasis on Finance
BCD Travel November 2003 - Present
Woodward Academy January 2000 - April 2003
Skills
Accounts Payable, General Ledger, Accounts Receivable, Research, Microsoft Excel, Microsoft Office, Microsoft Word, PeopleSoft, Payroll, Financial Reporting, Accounting, nVision, Variance Analysis, Invoicing, Account Reconciliation
Education
Hampton University 1980 — 1985
Bachelor's Degree, Sociology/Social Work
Calvin Coolidge Sr High School 1978 — 1980
Diploma
BCD Travel March 2014 - Present
BCD Travel July 2013 - Present
Travelocity Business February 2012 - Present
Synkrotec, Inc January 2006 - February 2012
Travelocity Business 2005 - February 2012
Sabre Holdings 1997 - February 2012
MARTEX Software Inc. October 1995 - December 2006
Computer Sciences Corporation 1986 - 1995
Skills
System Architecture, Software Development, Database Design, Web Services, SQL, PHP, Business Intelligence, SQL Server, Web Development, Business Objects, Visual Basic, excelcius, Oracle SQL
Education
James Madison University 1982 — 1986
BS, computer science
Captive Resources, LLC April 2015 - Present
BCD M&I June 2014 - April 2015
BCD M&I March 2013 - June 2014
BCD Travel May 2011 - March 2013
Techny Towers August 2009 - May 2011
Vintner's Cellar Winery of Libertyville May 2008 - September 2008
Fairygodmother Foundation September 2007 - October 2007
Skills
Coordinating Meetings, Organization, Highly detail oriented, Event Management, Customer Service, Corporate Events, Event Planning, Fundraising, Hospitality Industry, Hospitality Management, Sales, Project Planning, Meeting Planning
Education
Marquette University 2003 — 2007
Bachelor of Arts, Public Relations and Marketing
Harper College
Professional Bridal Consultant Certificate
BCD Travel April 2014 - Present
American Express January 2010 - April 2014
American Express Travel 2010 - 2014
Corporate Travel Consultants February 2005 - December 2008
Skills
Airlines, Flights, Sabre, Aviation, Travel Management, Airports, Business Travel, Tourism, Commercial Aviation, Aircraft, Amadeus, Ticketing, Travel Technology, Leisure Travel, Online Travel, Event Management, Teamwork, Microsoft Office, Outlook, Training, Sales, Customer Service, Management
Education
La Salle University 1971 — 1973
Bachelor of Arts (BA), Spanish Language and Literature
BCD Travel January 2005 - Present
Syscom Technologies June 2003 - December 2004
Anna University Chennai June 2001 - December 2001
Skills
Microsoft SQL Server, SDLC, SOA, .NET, Agile Methodologies, Web Services, SQL, Requirements Analysis, Business Intelligence, ASP.NET, XML, C#, SSRS, T-SQL, WCF, Microsoft Word
Education
Manonmaniam Sundaranar University 1998 — 2001
Master of Computer Applications (MCA), Computer Science
Madurai Kamaraj University 1995 — 1998
Bachelor of Science (BS), Physics
Egencia April 2013 - Present
BCD Travel June 2010 - April 2013
TQ3Navigant 2001 - 2006
American Express Travel 1998 - 2001
Apple Vacations 1997 - 1999
Skills
Travel Management, Business Travel, Tourism, Hospitality, Hotels, Hospitality Industry, Trade Shows, Event Planning
Education
Carmel High School 1986 — 1990
Harper College
BCD Travel March 2001 - Present
BCD Travel 2004 - 2007
BCD Travel 2001 - 2004
urban media 2000 - 2001
Sprint 1998 - 2000
Trusted Net 1996 - 1998
Skills
Data Center, Team Building, Cisco Technologies, Program Management
Education
Kennesaw State University
Computer Science
LifeBanc August 2009 - Present
LifeBanc Organ and Tissue Donation Center August 2008 - August 2009
Merry X-Ray April 2007 - April 2008
Merry X-Ray November 2004 - April 2007
BCD Travel June 1999 - November 2004
Skills
Microsoft Office, Teamwork, Healthcare, Interpersonal..., Hospitals, Healthcare Information..., Business Travel, Business Correspondence, Healthcare Management, CMS Made Simple, Customer Service, Tracking Budget Expenses, EMR, Nonprofits, Web Content Management, Meeting Planning, Constituent..., Travel Planning, E-commerce, Product Ordering, Receptionist Duties, High Level Of..., Executive Calendar..., Office Equipment..., Statistics, Direct Mail Campaigns, Volunteer Management, Committees, Billing Solutions, Medical Devices, Budgets
Education
Lakeland Community College
Associate, Travel and Business Management
Publix Super Markets January 2013 - Present
Walmart June 2009 - December 2012
BCD Travel March 2008 - August 2010
Franklin Templeton Investments April 2006 - February 2008
Skills
SDLC, Web Services, SQL, .NET, Microsoft SQL Server, SOA, ASP.NET, Oracle, C#, SSRS, VB.NET
Education
Jawaharlal Nehru Technological University
Bachelor of Science (BS), Computer Science
BCD Meetings & Incentives December 2008 - Present
BCD Travel 2008 - Present
Maritz Travel Company May 2006 - November 2008
ACE Conference Center 1996 - 2006
Education
Indiana University of Pennsylvania 1991 — 1995
BCD Travel September 2011 - Present
Ericsson July 2006 - September 2011
Sprint Nextel July 2001 - July 2006
TEKsystems March 2001 - July 2001
CompuNet Engineering May 1999 - March 2001
MMC Corp August 1997 - May 1999
Kansas Pipeline October 1996 - August 1997
Skills
Network Engineering, Cisco Technologies, VPN, Routers, WAN, Routing, Data Center, Troubleshooting, Wireless, Frame Relay, Networking, Network Design, Juniper, BGP, Switches, LAN-WAN, OSPF
Education
University of Phoenix 2010 — 2012
BSIT, Computer Software Engineering, 3.99
Longview Community College 1991 — 1993
A.S. Degree, Computer Science
American Airlines February 2015 - Present
BCD Travel June 2013 - February 2015
Travelocity Business July 2012 - June 2013
American Airlines May 2011 - June 2012
American Airlines May 1999 - August 2011
American Airlines February 1995 - May 1999
American Eagle Airlines November 1991 - February 1995
Education
University of Dubuque 1990 — 1992
Iowa State University 1988 — 1990
Accounting
World Travel, Inc May 2015 - Present
BCD Travel March 2013 - May 2015
BCD Travel October 1993 - January 2014
IVI Travel 1989 - 1993
Midway Airlines 1982 - 1989
New York Air January 1980 - 1982
Pan American world airways 1976 - 1980
Skills
Tourism, Vendor Management, New Business Development, Contract Negotiation, Travel Management, Leisure Travel, Business Travel, Sales Management, Airlines, Online Travel, E-commerce, Negotiation, Hotels, Leisure, Account Management, Revenue Analysis, Product Management, Hospitality, Strategic Partnerships, Forecasting, Incentives, Pricing, Cruises, Travel Technology, Operations Management, Sabre, Trade Shows, Car Rental, GDS, Salesforce.com, Business Development, International Sales, Meeting Planning, Airports, Hospitality Industry, Hospitality Management, Apollo GDS, Apollo, Galileo, B2B, Sales, RFP, Customer Satisfaction, Amadeus, Incentive Travel, Yield Management, Event Management
Education
Marist College 1976 — 1980
Bachelor of Arts, History and Political Science (Dual Majors)
Marist College 1976 — 1980
Bachelor's degree, History & Political Science
African Methodist Episcopal Church January 2013 - Present
African Methodist Episcopal Church January 2013 - Present
BCD Travel January 2010 - Present
Skills
Event Planning, Social Media, Music, Editing, Teaching, Public Speaking, Public Relations, Fundraising, Marketing, Social Networking, Event Management, Choral, Microsoft Office, Religion, Nonprofits, Community Outreach, Volunteer Management, Non-profits, Project Management
Education
Indiana Wesleyan University 2003 — 2007
Business Administration and Management, General
Ashland Theological Seminary
Student, Pursuing Masters of Divinity
BCD Travel September 2011 - Present
Skills
System Administration, Account Management, Business Analysis, Customer Service, Logistics, Microsoft Office, Call Centers, Supply Chain Management, Management, Vendor Management, Project Management, Warehousing, Process Improvement, Customer Satisfaction, Microsoft Excel, Change Management, Operations Management, Team Building
Education
Life University
Bachelor of Science (BS), Computer Information Management
Atlas Travel International July 2007 - Present
Carlson Wagonlit Travel April 2003 - June 2007
Carlson Wagonlit 2002 - 2006
BCD Travel September 1996 - August 2002
Skills
Sabre, Business Travel, Online Travel, Hotels, Airlines, Travel Technology
Education
Indiana University-Purdue University at Indianapolis 2000 — 2005
Bachelors, History
Norfolk Southern Corporation September 2013 - Present
Ernst & Young May 2013 - September 2013
PRGX March 2011 - May 2013
Inveshare(formerly known as Swingvote) August 2008 - February 2011
BCD Travel October 2007 - November 2008
Innovative Architects October 2006 - September 2007
Innovative Architects September 2006 - October 2006
Innovative Architects September 2006 - October 2006
K&M International LLC January 2006 - August 2006
Focal3 IT Services June 2005 - January 2006
Skills
Web Services, .NET, WCF, SOA, XML, ASP.NET, Microsoft SQL Server, Testing, TFS, IIS, SDLC, JavaScript, Integration, LINQ, Enterprise Architecture, Requirements Analysis, C#, SSIS, SSRS, Silverlight, jQuery UI, ASP.NET MVC, Entity Framework, Dependency Injection, Elmah, ReSharper, SOLID principles, GoF Patterns, Lambda Expressions, WCF Services, Kendo UI, Jaydata, oData, WCF oData Services, PLINQ, EF6.0
Education
Indira Gandhi National Open University 2000 — 2003
MCA, Master of Computer Applications
LBS Centre For Science And Technology 1997 — 1999
PGDCA, Post Graduate Diploma in Computer Applications
christ nagar
Master of Computer Applications (MCA)
AAA Chicago 1996 - Present
AXA Assistance October 2007 - March 2008
Axa Assistance 2007 - 2008
BCD Travel October 2005 - June 2007
AAA Chicago April 1996 - February 2003
Education
Judson University 1969 — 1972
Bachelor, Business Administration
BCD Travel 2011 - Present
Kenexa, an IBM Company September 2010 - November 2011
Kimberly-Clark July 2007 - July 2010
Corrections Corporation of America August 2003 - February 2007
Corrections Corporation of America September 2001 - August 2003
CIGNA Healthcare February 2000 - September 2001
Skills
Workforce Planning, Compliance, Cognos, Research, Project Execution, BrassRing ATS, ADP VE ATS, Vurv/Taleo ATS, Applicant Tracking..., Project Management, Talent Acquisition, Human Resources, Business Development, Talent Management, Recruiting, Strategy, Employer Branding, Hiring, Management, Marketing, Analysis, Performance Management, Sourcing, Training, Organizational..., Vendor Management, Leadership, Consulting, Executive Search, CRM
Education
Lipscomb University
Bachelor of Science, Marketing
Middle Tennessee State University
Music Business
BCD Travel 2003 - Present
BCD Travel 2001 - 2003
Carlson Wagonlit Travel 1999 - 2001
Go Go Worldwide Vacations 1995 - 1996
Regency Travel Emporium 1994 - 1995
Education
Lorain County Community College 1992 — 1994
Associate, Applied Business, with a major in Travel & Tourism
BCD Travel May 2013 - Present
Brecksville-Broadview Heights School District August 2011 - Present
BCD Travel October 2011 - May 2013
Gymnastics World January 2006 - May 2012
Cross Bend Christian Academy August 2000 - May 2005
WorldTravel BTI January 1994 - March 2002
WorldTravel BTI September 1991 - December 1993
Travel 1 LTD March 1987 - September 1991
American Airlines June 1986 - March 1987
Skills
Sports, Microsoft Office, PowerPoint, Microsoft Excel, Organizational..., Microsoft Word, Data Analysis, Travel, Coaching, Teaching, Client Liaison, Sabre, Analysis, Travel Technology, Business Analysis, Travel Management, Business Travel, Airlines, Travel Planning, Amadeus, Leisure Travel, Salesforce.com, Tourism, Leisure, Online Travel, Outlook, Ticketing, Vacation, PeopleSoft, Account Management, Strategy
Education
University of North Texas 1985 — 1986
education, early childhood
Lamar University 1984 — 1985
Stephen F. Austin State University 1982 — 1984
Sherman High School
State of Arizona, Department of Public Safety November 2013 - 2014
Gwinnett County Government December 2010 - June 2013
US Census Bureau 2010 - 2010
BCD Travel January 1999 - February 2009
WorldTravel Partners January 1999 - January 2004
BTI Americas January 1992 - January 1999
WorldTravel BTI 1992 - 1999
IVI Travel July 1986 - January 1992
Skills
Travel Management, Team Leadership, Budgets, Leadership, Management, Negotiation, Training, Accounting, Outlook, Business Analysis, Account Management, Operations Management
Education
Oakton Community College
Accounting and Business management
Harper College
Psychology, electronics, Physics
Hersey
Timberline Knolls Residential Treatment Center July 2014 - Present
Timberline Knolls Residential Treatment Center January 2012 - June 2014
Job Giraffe (formerly Paige Personnel) October 2011 - January 2012
STARCON May 2003 - July 2009
BCD Travel June 2000 - June 2002
Heller Financial January 1985 - June 2000
First Midwest Bank 1977 - 1984
Skills
Administrative..., Recruiting, Customer Service, Office Management, Outlook, Onboarding, Employee Relations, Microsoft Office, Training, Organizational..., Team Building, Strategic Planning, Benefits Administration, Microsoft Excel, Leadership, HRIS Database Management, Travel and meeting..., Human Resources, Payroll
Education
Joliet Junior College
Retired September 2013 - Present
Retired September 2013 - Present
Integrity Home Loan of Central FL, Inc. June 2013 - September 2013
BCD Travel December 2007 - May 2013
Castro Mortgage April 2001 - March 2007
Skills
Documentation, Customer Relations, Public Relations, Customer Service, Microsoft Excel, PowerPoint, Team Building, Mortgage Lending, Microsoft Office, Management, Insurance, Credit
Education
Jones College-Jacksonville 1993 — 1995
Bachelor of Science (BS), Legal Assistant/Paralegal
Jones College-Jacksonville 1992 — 1995
BS, Legal Assistant
TFC Travel Consultants March 2012 - Present
Hickory Global Partners February 2010 - May 2012
BCD Travel September 1999 - March 2009
ACADIAN TRAVEL AGENCY October 1984 - September 1999
Ingersoll Rand January 1981 - January 1983
CCR. INDUSTRIAL SALES January 1977 - January 1980
Skills
Business Travel, Travel Management, Tourism, Hotels, Tour Operators, Leisure, Hospitality, Airlines, Hospitality Industry, Incentive Travel, Online Travel, Cruises, Hospitality Management, Travel Technology, Contract Negotiations, Hotel Management, Revenue Management, Yield Management, Account Management, Sales Management, Conferences, New Business Development, Contract Negotiation, Event Management, Vendor Relations, Negotiation, Sabre, Customer Relations, Operations Management, Trade Shows, Customer Service, Revenue Analysis, Leadership, Management, Vacation, Strategy, Marketing, Sales, Travel Planning, Business Development, Business Planning, Apollo, Amadeus, Car Rental, Hotel Booking, Honeymoons, Adventure Travel, Meeting Planning, Resorts, Start-ups
Education
Florida Auctioneer Academy 2012 — 2012
Certification, Auctioneer and Auctions, 4.0
LSU 1972 — 1976
Louisiana State University 1972 — 1976
BS, General Studies
WestRock Company February 2015 - Present
Aptean March 2013 - February 2015
Alta Telecom November 2012 - January 2013
BCD Travel September 2012 - November 2012
Sage November 2011 - August 2012
Lincoln Memorial University August 2009 - December 2010
Skills
Finance, Corporate Finance, Auditing, Financial Modeling, PeopleSoft, Internal Controls, Financial Accounting, PowerPoint, Account Reconciliation, Internal Audit, Sarbanes-Oxley Act, Accounts Receivable, Payroll, Variance Analysis, General Ledger, Accounts Payable, Customer Service, Accounting, Analysis
Education
Lincoln Memorial University 2009 — 2010
MBA, Finance
Lincoln Memorial University 2004 — 2008
Bachelors, Accounting
BCD Travel September 2014 - Present
Mizuho Securities USA March 2010 - February 2014
EmblemHealth 2004 - 2009
HIP HEALTH PLANS 2004 - 2009
Skills
VMware, Windows 7, Virtualization, VMware ESX, Project Management, Disaster Recovery, SharePoint, DNS, Windows, Windows Server, Cloud Computing, Operating Systems, XP, Enterprise Architecture, Troubleshooting, vSphere, VMware Infrastructure, IT Management, System Deployment, Architecture, Servers, Integration, Data Center, Active Directory, VDI, Firewalls, Windows XP, SQL
Education
Marist College 1986 — 1990
BS, Computer Science
BCD Travel October 2011 - Present
Circles September 2010 - October 2011
AAA Merrimack Valley July 2006 - March 2010
StudentUniverse.com 2004 - 2006
America Travel April 2004 - October 2004
Skills
Travel Management, Tourism, Customer Service, Travel Planning, Hotels, Event Planning, Hospitality, Account Management, Business Travel, Sabre, Hospitality Industry, Marketing, Microsoft Office, Revenue Analysis, Sales, Leisure Travel, Microsoft Excel, Customer Satisfaction, Budgets, Call Centers
Education
Lasell College 1998 — 2002
BS, Travel and Tourism Administration
Dracut Senior High School 1995 — 2000
BCD Travel October 2006 - Present
All About Travel 2001 - 2006
Sunspots International 2000 - 2001
Skills
Sabre, Travel Management, Tourism, Business Travel, Online Travel, Travel Technology, Leisure Travel, Amadeus, Galileo, Ticketing, Hotel Booking, Travel Planning, Airlines, Hotels, IATA, Hospitality, Customer Service
Education
International Air and Hospitality Academy 1996 — 1996
International Air and Hospitality Academy 1996 — 1996
Blue Cross of Idaho March 2013 - Present
Cougar Mountain Software May 2011 - March 2013
Cougar Mountain Software May 2011 - March 2012
Cougar Mountain Software August 2009 - May 2011
Cougar Mountain Software September 2008 - August 2009
BCD Travel November 2006 - August 2008
Skills
Requirements Analysis, Visual Studio, Software Development, Process Improvement, Programming, Technical Support, XML, Java, Active Directory, Management, T-SQL, Microsoft Excel, Solution Selling, Microsoft SQL Server, Agile Methodologies, Operating Systems, Web Applications, OOP, Databases, Analysis, Program Management, ASP.NET, SharePoint, Windows, Crystal Reports, Strategic Planning, Scrum, .NET, C#, WordPress, Team Leadership, Customer Service, Product Marketing, Software Project..., Test Cases, Competitive Analysis, Access, Quality Assurance, Business Analysis, Visio, Scripting, Technical Writing, C++, Resource Management, JavaScript, HTML, Microsoft Office, SQL
Education
University of Phoenix 2012 — 2014
MBA degree, Business Administration w/emphasis in Project Management, 3.0
ITT Technical Institute-Boise 2003 — 2009
BS degree; AAS degree, Software Engineering Technology; Software Applications
BCD Travel August 1997 - Present
BCD Meetings and Incentives April 2006 - November 2010
BCD M&I 1997 - 2010
ATA Airlines 1995 - 1997
Skills
Travel Management, Business Travel, Meeting Planning, Account Management, Incentives, Sabre, Tourism, Trade Shows, Corporate Events, Event Management, Hotels, Hospitality, Online Travel, Marketing Communications
Education
Indiana University-Purdue University at Indianapolis 1973 — 1975
Nursing
BCD Travel November 2011 - Present
Education
Lynn University 1996 — 1999
Bachelor of Science, Business Administration, Minor in International Business
BCD Travel 2012 - Present
Lafourche Parish Government Finance Department April 2011 - September 2012
Nicholls State University August 2007 - December 2010
Skills
Accounting, Invoicing, Auditing, Payroll, Access, Finance, General Ledger, Microsoft Word, Budgets, Microsoft Excel
Education
Nicholls State University 2007 — 2010
Bachelor of Science (B.S.), Accounting
Louisiana State University
Azumano Travel February 2015 - Present
Freelance Musician/Composer August 2003 - Present
BCD Travel December 2005 - December 2014
Lents-Gilbert Church of God June 2007 - April 2011
Lents-Gilbert Church of God November 2009 - June 2010
Pamplin Communications October 2003 - June 2005
Diamond Arrow Christian Conference Center June 2002 - August 2003
Skills
Business Travel, Travel Management, Ticketing, Customer Service, Travel Planning, Online Travel, Amadeus, Hospitality, Sabre, Account Management, Tourism, Leisure Travel, Incentives, Hotels, Airlines, Booking Systems, Vacation, Apollo, Galileo, Travel Technology, Car Rental, GDS, Salesforce.com, Worldspan, Concur
Education
The Art Institute of Portland 2008 — 2009
Digital Film & Video, Visual Effects & Motion Graphics
Warner Pacific College 2007 — 2007
Accounting and Business/Management
International Air and Hospitality Academy 2005 — 2005
Certificate of Completion, Customer Service Specialist
BCD Travel May 1997 - Present
Skills
Sabre, Apollo, Travel Technology, GDS, Business Travel, Online Travel, Travel Management, Ticketing, Car Rental, Hotel Booking
Education
J Sargeant Reynolds Community College
Emergitech May 2012 - Present
Borgata Pizza Cafe October 2012 - Present
BCD Travel August 1999 - May 2012
Skills
Project Management, Software Project..., Team Leadership, Management, Customer Service, Program Management, Business Analysis, Microsoft Office, Team Building, Project Planning, Requirements Analysis, Security, Process Improvement, Visio, Troubleshooting, Account Management
Education
Johnson and Wales University 1985 — 1986
Associate of Arts (AA), Culinary Arts/Chef Training
First Coast Service Options, Inc. October 2013 - Present
BCD Travel December 2003 - October 2013
Medical Services Company April 2002 - December 2003
Kaiser Permanente July 1998 - March 2002
Pagenet of Oregon May 1996 - July 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Multi-line Phone, Customer Service, Inventory Control, Medical Terminology, Medical office Front..., Retail Sales, Client Intake, Appointment Scheduling, Benefit Eligibility, Data Entry, Communication Skills, Customer Quality, Coordinating Special..., Event Planning
Education
Kaplan University-Davenport Campus 2012 — 2014
Bachelor's degree, Healthcare Administration, Junior
Kaplan University-Davenport Campus 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Medical Office Management/Administration
University of Oregon 1991 — 1993
No Degree, Business Administration and Management, General
Centennial High School 1987 — 1991
Diploma, High School Education
Travelocity Business June 2006 - Present
Travelocity Business June 2006 - Present
BCD Travel June 2004 - June 2006
TRX October 2000 - May 2004
Skills
Travel Management, Business Travel, Sabre, Call Centers, Airlines, Account Management, Online Travel, Tourism, Hotels, Customer Service, Amadeus, Team Building, Apollo GDS, Worldspan, Employee Training, Leisure Travel, Team Leadership, Quality Assurance, Teamwork, Dependable Team Player, Technical Training, Instructor-led Training, Galileo, Organization, Call Center, Performance Management, Ticketing, Negotiation, Change Management, Training, Travel Planning, Contract Negotiation, Revenue Analysis, Leisure, GDS, Hospitality
Education
Colin Country Community College
2 years of school, Elementary Education and Teaching
Indiana University Bloomington
1 year, Elementary Education and Teaching
Milne Travel American Express January 2013 - Present
BCD Travel November 2012 - December 2013
American Express Travel Services November 2007 - November 2012
BCD Travel November 2000 - November 2007
Caravan Serai Tours November 1990 - November 2000
Anthony's Home Port Restaurants November 1983 - November 1990
Skills
Customer Service, Hospitality, Travel, Business Travel, Hotels
Education
STT Travel Institute 1990 — 1990
Certified Travel Consultant, Travel
University of Northern Colorado 1979 — 1981
Bachelor's degree, Communication and Media Studies
Lyndon State College 1977 — 1979
Associate's degree, Communication and Media Studies
Ultramar Travel Management April 2014 - Present
BCD Travel April 1997 - April 2014
VTS Travel September 1994 - April 1997
Skills
Leisure Travel, Travel Management, Business Travel, Tourism, Online Travel, Travel Technology, Amadeus, Sabre, Airline Ticketing, Ticketing, Car Rental
Education
Kingsborough Community College 1985 — 1987
Associate of Arts and Sciences (A.A.S.), Tourism and Travel Services Management
Fred's Bank January 2000 - Present
BCD Travel June 2013 - March 2015
Travelocity Business November 2003 - June 2013
GetThere October 2000 - November 2003
Sabre Corporation September 1996 - October 2000
Skills
Microsoft SQL Server, Web Services, SQL, Software Development, Databases, Business Analysis, JavaScript, Database Design, Visual Basic, Process Improvement, Software Design, Web Development, T-SQL, XML, Oracle, .NET, REST, ASP.NET, VB.NET, Web Applications
Education
Louisiana State University
Bachelor's degree, Accounting, Not the best
Sogema Technologies September 2012 - Present
Sogema Technologies February 2011 - September 2012
Sogema Technologies June 2009 - January 2011
BCD Travel September 2005 - March 2006
Davivienda July 2003 - August 2005
BBVA October 2001 - October 2002
MSEH - Bogota January 1999 - September 2001
Americatel Colombia October 1997 - December 1998
Skills
Business Analysis, Change Management, Project Management, Requirements Analysis, Team Leadership, Project Planning, Management, Process Improvement, SQL
Education
Université de Montréal - HEC Montréal 2008 — 2010
Graduate Diploma in Management - (D.E.S.S.), Management
Universidad de América 1993 — 1998
Engineer's Degree, Industrial Engineering