CitiStreet Company
Industry: Company
DescriptionFounded: 2000 Parent organization: Citigroup
CitiStreet List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CitiStreet. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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CitiStreet Employees
Genusis Solutions, LLC September 2014 - Present
Voya Financial January 2014 - April 2014
ING October 2008 - March 2014
ING October 2007 - October 2008
Citistreet August 2003 - July 2008
Enterprise Intergration January 2003 - September 2003
NetTech Consultants April 2000 - November 2002
Skills
VMware, Active Directory, Servers, Information Technology, Vendor Management, Data Center, Networking, Infrastructure, Disaster Recovery, Security, Windows Server, Requirements Analysis, Citrix, Integration, Virtualization
Education
Mercer University 1987 — 1989
Florida State College at Jacksonville 1984 — 1986
AA, Business Administration
Bishop Kenny High School
Florida Technical College
Network Degree, IT
Citizens Property Insurance Corporation August 2015 - Present
Allstate Benefits July 2011 - July 2015
Montoya Benefits Group August 2010 - July 2011
ING September 2006 - July 2009
CitiStreet April 2004 - September 2006
CitiStreet December 2002 - April 2004
CitiStreet August 2001 - December 2002
Skills
Business Requirements, Business Analysis, SDLC, Requirements Analysis, Agile Methodologies, Systems Analysis, Requirements Gathering, Software Documentation, Test Planning, Process Improvement, Data Analysis, User Acceptance Testing, Quality Assurance, Testing, Employee Benefits, SharePoint, Defined Benefit, Microsoft SQL Server, Visio, Vendor Management, Analysis, SQL, Business Process, Databases, Software Development, Access, Call Centers, Software Project..., Insurance, CRM, Business Intelligence, Outsourcing, Troubleshooting, Test Cases, Regression Testing, Project Management, Agile & Waterfall...
Education
Florida State College at Jacksonville 2013 — 2014
Bachelor’s Degree, Business Administration
Aon Hewitt May 2014 - Present
Aon Hewitt June 2012 - April 2014
Aon Hewitt March 2011 - June 2012
Hewitt Associates May 2008 - March 2011
CitiStreet April 2007 - April 2008
Hewitt Associates May 2002 - April 2007
Hewitt Associates August 1998 - May 2002
Walt Disney World January 1997 - May 1997
Walt Disney World June 1996 - August 1996
Walt Disney World June 1995 - August 1995
Skills
People Management, Service Delivery, Vendor Management, Outsourcing, Process Improvement, Employee Engagement, Change Management, Call Center, Employee Benefits, SDLC, Performance Management, Operations Management, HIPAA, Project Planning, Talent Management, Program Management, Metrics, Team Building, Team Management, Six Sigma, Human Capital Management, Quality Assurance, Healthcare, Coaching, PMP, Leadership Development, Requirements Analysis, Business Process..., Team Leadership, Benefits Administration, Project Delivery, Project Execution, Risk Management, Customer Experience, Requirements Gathering, Financial Management, Dual Citizenship, Project Management, Management, Call Centers, BPO, Offshoring, Resource Management, Business Analysis, Business Transformation, Training, Business Process, PMO, Strategy, Leadership
Education
Florida State University 1994 — 1998
Bachelor of Science, Communications Major, Business Minor
Disney University 1997 — 1997
Ducktorate, Managment - Disney Style
Disney University 1995 — 1995
Mousters, Management, Disney Style
CB&I March 2015 - Present
Florida International University September 2013 - Present
Florida International University May 2013 - September 2013
Florida International University August 2012 - May 2013
Florida International University May 2012 - August 2012
Florida International University August 2011 - May 2012
OfficeMax November 2009 - August 2011
Solantic May 2008 - August 2008
CitiStreet January 2008 - May 2008
CitiStreet August 2007 - January 2008
Skills
First AID, CPR, and AED..., Photogrammetry, LiDAR, Spatial Modeling, Digitization, GIS, ArcGIS, Data Analysis, Data Collection, Spatial Analysis, Remote Sensing, Geospatial Data, Teaching, Coastal Processes, Environmental Science, Geography, Water, Geomatics, Water Resources, Research, Hydrology, Statistics, Data Management, Environmental Impact..., R, Science, Environmental Awareness, SPSS, GPS, Environmental Policy, Sustainability, Environmental Issues, Field Work
Education
Florida International University 2011 — 2013
M.S., Environmental Studies
Florida State University 2008 — 2009
M.S., Geographic Information Science
Florida State University 2003 — 2007
B.S., Geography
JEA July 2013 - Present
JEA 2006 - 2013
JEA 2005 - 2006
CitiStreet 2003 - 2005
AOL 1999 - 2003
Skills
Black Belt, IVR, Cisco Technologies, Workforce Management, Six Sigma, Contact Center..., Visio, CC&B, Process Improvement, User Acceptance Testing, BPMN, Business Process..., Nortel, Supervisory Skills, Minitab, SharePoint, Cognos, FMS, Business Process, Troubleshooting, Analysis, Business Process Mapping, Business Process Design, Contact Centers, Security, Business Analysis, Change Management, Project Management, Program Management
Education
Jacksonville University 2001 — 2003
Bachelor's Degree, Computer Information Systems
Florida State College at Jacksonville 1998 — 2001
Associate's Degree, General Studies
Fanatics, Inc. July 2008 - Present
ING Nederland (formerly CitiStreet) November 2006 - July 2008
CitiStreet May 2006 - November 2006
Silbar/Hunt Integrated Marketing 2004 - 2004
Skills
Employee Relations, Recruiting, Talent Management, Onboarding, Applicant Tracking..., Talent Acquisition, Sourcing, College Recruiting, Technical Recruiting, Employee Benefits, Succession Planning, Human Resources, HRIS, Temporary Placement, Vendor Management, Organizational..., Training, Performance Management, PeopleSoft, Employee Engagement, Customer Service, Leadership, Management, Call Centers, Team Building, Hiring, Time Management, Employee Training, Payroll, Benefits Administration
Education
University of North Florida 2004 — 2006
MBA, Business Administration
Florida State University 2000 — 2004
BS, Communications
Professional in Human Resources
Bishop Kenny
Merrill Lynch June 2013 - Present
Fidelity Investments May 2007 - June 2013
CitiStreet November 2001 - May 2007
Skills
Series 7, Leadership, Retirement, Benefits Administration, Employee Benefits, Investments, Series 63, Financial Services, FINRA, Benefits, series 9/10, series 66, CRM, Customer Service, Insurance, Project Management
Education
East Carolina University 1997 — 2001
B.S.B.A., Management Information Systems
John Hancock Retirement Plan Services April 2015 - Present
New York Life Insurance Company 2013 - April 2015
Angell Pension Group 2012 - 2013
Mercer 2005 - 2012
CitiStreet 2001 - 2005
Tuition Management Systems 2001 - 2001
Fidelity Investments 2000 - 2001
Putnam Investments 1997 - 2000
Skills
401k, Retirement, Administration, Client Service, Benefits, Customer Relations, Strategic Planning, Excel, PowerPoint, Word, Writing, Profit Sharing, Client Services, Process Improvement, Problem Solving, Wordpress, Employee Benefits, Financial Services, Microsoft Excel, ERISA, Defined Contribution, Relationship Management, Qualified Retirement..., Management, Pensions, Customer Service, Mutual Funds, Leadership, Retirement Planning, Microsoft Word
Education
Providence College
MBA, Business Administration and Management, General
Goucher College 1991 — 1995
BA, Management
ADP November 2014 - Present
ADP 2010 - Present
MassMutual 2007 - 2010
Individual Producer 2005 - 2007
MetLife Financial Services 2000 - 2005
CitiStreet 1999 - 2000
Skills
401k, Retirement Planning, Securities, Series 63, Retirement, Customer Service, Employee Benefits, Series 7, Mutual Funds, IRAs, Defined Benefit, Series 6, Defined Contribution, ERISA, Investments
Education
University of Phoenix 2002 — 2005
MBA, Finance
Denison University 1991 — 1995
Bachelor of Arts (B.A.)
Summit High School
High School Diploma
Great-West Financial May 2015 - Present
Great-West Financial July 2009 - May 2015
ING October 2005 - July 2009
CitiStreet 1998 - 2009
CitiStreet January 2002 - September 2005
CitiStreet April 2001 - December 2001
CitiStreet May 1998 - May 2001
CitiStreet February 1998 - April 1998
Education
Georgian Court University 1993 — 1997
Bachelor of Science, Business Administration
Florida Blue November 2010 - Present
Kemper Corporation (formerly Unitrin Services Group) December 2001 - September 2010
Kemper Corporation (formerly Unitrin Services Group) December 2001 - September 2010
THE BOARDWALK GROUP November 2000 - June 2001
Citibank (Banamex USA) October 1999 - October 2000
CitiStreet May 1997 - October 1999
Skills
Business Analysis, Software Quality..., Systems Analysis, Workshop Facilitation, Team Facilitation, Software Project..., SQL, Web Services, XML, Requirements Gathering, System Requirements, Requirements Analysis, Data Analysis, Business Architecture, Problem Solving, Communication Skills, Agile Methodologies, RUP Methodologies, Agile & Waterfall..., DB2, HTML, Databases, JCL, JavaScript, Quality Assurance, Quality Center, SDLC, Testing, Visio, SharePoint, Business Requirements, Software Documentation, Analysis, Unix, System Testing
Education
Florida State University 1993 — 1997
B.S. Degree, Business Administration, Finance
Florida State University 1994 — 1996
A.S. Degree, Liberal Studies
AonHewitt January 2011 - Present
Aon Hewitt July 2006 - January 2011
ING June 2000 - July 2006
CitiStreet 1999 - 2005
Skills
Outsourcing, BPO, Vendor Management, Offshoring, Transition Management, Call Centers, Project Management, SDLC, Business Process..., Process Improvement
Education
Project Management Institute 2011 — 2011
Enrolled 4/2011, PMP Certification
Florida State College at Jacksonville 1985 — 1987
No, General Associate Degree Studies
Allstate October 2007 - Present
Madison-Morgan Cultural Center February 2002 - October 2007
CitiStreet 1997 - 2001
Skills
Property & Casualty..., Commercial Insurance, Life Insurance, Insurance, Term Life Insurance, Casualty, Fixed Annuities, Umbrella Insurance, General Insurance
Education
Georgia Southern University 1981 — 1984
Bachelor of Science (BS), Communication, General
One Call Care Management February 2015 - Present
Family Foundations of Northeast Florida 1994 - Present
New Management Services, LLC October 2013 - January 2015
New Management Services, LLC January 2005 - October 2013
FIS - Fidelity Information Services March 2002 - August 2004
CitiStreet 2000 - 2002
Blue Cross Blue Shield of Florida 1990 - 2000
Laventhol & Horwath 1987 - 1990
Skills
Contract Negotiation, Vendor Relations, Contract Management, Financial Management, Change Leadership, Operational Risk..., Contract Compliance, Vendor Management, Operations Management, Employee Development, Budget Development, Program Management, IT Operations, IT Management, Risk Management, Change Management, Project Management, Managerial Finance, Team Building, Management, Budgets, PMO, Governance, Cross-functional Team..., Leadership, Outsourcing, Training, Strategic Planning, Process Improvement, Strategy, Information Technology
Education
University of Tennessee-Knoxville - College of Business Administration
BS, Finance
American National Bank/Securities America June 2010 - Present
BancWest Investment Services November 2007 - July 2010
CitiStreet October 2000 - 2003
Dean Witter 1988 - 1990
Smith Barney 1986 - 1988
Education
Iowa State University - College of Business 1976 — 1980
BS, Business
Voya Financial August 2013 - Present
ING February 2010 - Present
ING June 2008 - Present
ING June 1998 - Present
CitiStreet 1998 - 2005
Skills
Public Speaking, Coaching, Leadership Development, Team Building, Leadership, Customer Service, Project Management, Strategic Planning, Change Management, Program Management, Team Leadership, Microsoft Office, Networking, Disaster Recovery, Training, Management, Process Improvement, Business Analysis, Vendor Management
Education
Harvard Business School 2008 — 2009
Management / Leadership
Jacksonville University 1984 — 1990
Bachelor of Science (BS), Mathematics
University of Florida
FDIC Sponsored Money Smart Train the Trainer
Mercer November 2014 - Present
ING June 2008 - July 2009
CitiStreet April 2000 - June 2008
State Street June 1994 - April 2000
Fidelity Investments / Fidelity Management Trust Company FMTC December 1992 - July 1995
Education
Duke Fuqua School of Business 1981 — 1983
Master of Business Administration (MBA)
Tufts University 1976 — 1981
Bachelor's degree; Master of Arts, Sociology; Education
Capco March 2013 - Present
Capco March 2013 - March 2014
Citi March 2010 - March 2013
Canon USA June 2008 - August 2009
Morgan Stanley Smith Barney 2005 - 2005
CitiStreet 2004 - 2004
Skills
Bloomberg Terminal, Bloomberg, Capital Markets, Equities, Finance, Financial Analysis, Fixed Income, Prime Brokerage, Securities, Trading Systems, Settlement, Middle Office, Financial Services, Business Analysis, Back Office, Project Management, Management, Financial Markets, Analysis, Microsoft Office, Business Process..., Consulting
Education
Hofstra University 2006 — 2009
B.B.A., Legal Studies in Business
Interline Brands September 2013 - Present
Fidelity National Information Services November 2007 - September 2013
CitiStreet 2003 - 2007
American Cancer Society January 2001 - December 2003
The Home Depot 2000 - 2002
The Home Depot 1998 - 2000
Atlanta Committee for The Olympic Games 1995 - 1996
Skills
Business Analysis, Event Planning, Marketing, Customer Service, Microsoft Office, Strategic Thinking, Vendor Management, Process Improvement, Program Management, Project Management, Software Documentation, Account Management, SDLC, Organized Multi-tasker, Management, Leadership, Highly detail oriented, Communication Skills, Software Quality..., Social Media, User Acceptance Testing, Requirements Gathering, Analysis, Business Requirements
Education
Georgia State University 1997 — 1998
MS, Sports Marketing
University of Florida 1990 — 1995
BS, Sports Management
Empower Retirement August 2015 - Present
Voya Financial June 2012 - August 2015
ING U.S. June 2010 - July 2012
ING U.S. 2008 - November 2010
CitiStreet 2005 - 2008
Education
Edinboro University of Pennsylvania 1996 — 1999
BA, Communications
Red Bank Pension Services May 2007 - Present
ADP July 2004 - May 2007
Citistreet July 2000 - July 2004
Skills
Microsoft Excel, 401k, PowerPoint
Education
Fairfield University 1996 — 2000
Bachelors, Business Management
Middletown, NJ High School South 1992 — 1996
Trusting Connections Nanny Agency - FLEX Division April 2014 - Present
Majordomo -"At your Service" March 2009 - Present
Nanny for a private family October 2013 - April 2014
Sovereign Bank April 2007 - January 2009
Consumer Home Mortgage Company March 2005 - March 2007
Aames and Ameriquest Mortgage Companies 2002 - 2005
NuCall Communications 2001 - 2002
CitiStreet January 1994 - April 2001
Skills
Pediatric CPR and First..., Majordomo, Nanny, CPT Army National..., Leadership, Banking, Sales, Risk Management, Customer Service, Team Leadership, Logistics, Strategic Planning, Business Development, New Business Development, Credit, Small Business, Process Improvement, Training
Education
New England College of Finance 2007 — 2009
Harvard University 1998 — 2000
Southern Connecticut State University 1982 — 1984
Richard B. Kiley Consulting December 2014 - Present
Dearborn & Creggs January 2006 - December 2014
H.D. Vest Financial Services 2004 - 2005
CitiStreet January 1982 - March 2003
Skills
401k, Series 6, FINRA, Retirement, Recruiting, Retirement Planning, Human Resources, Leadership, Fixed Annuities, Mutual Funds
Education
Fairleigh Dickinson University - Madison 1973 — 1983
Master of Business Administration (MBA)
United Rentals Inc. April 2013 - Present
United Rentals Inc. April 2011 - April 2013
Mobile Mini Inc October 2009 - April 2011
SilkRoad October 2008 - February 2009
Taleo July 2008 - September 2008
Vurv Technology March 2007 - July 2008
CitiStreet June 2001 - March 2007
Brumos Racing December 2004 - December 2005
Skills
Salesforce.com, Account Management, SaaS, Sales Process, CRM, Sales Management, Marketing Automation, Salesforce.com..., Customer Service, Sales Operations, Process Improvement
Education
Florida Community College at Jacksonville 2002 — 2007
Associates in Arts
Acosta Sales & Marketing May 2013 - Present
Acosta Sales & Marketing August 2009 - April 2013
Acosta Sales & Marketing March 2005 - July 2009
CitiStreet 2003 - 2005
Entertainment Marketing 1998 - 2002
Sprint 1992 - 1997
United Telephone Company 1990 - 1992
Skills
Leadership Development, Succession Planning, Talent Management, Performance Management, Employee Engagement, Organizational..., Organizational..., Onboarding, Employee Training, Employee Relations, Talent Acquisition, Training Delivery, Deferred Compensation, Performance Improvement, Strategy, Conflict Resolution, Human Resources, HR Policies, Leadership, Instructional Design, HRIS, Executive Coaching, New Hire Orientations, Benefits Administration, Interviews, Workshop Facilitation, Team Building, Management Development, Workforce Planning, Vendor Management, Sourcing, Management, Change Management, Organizational Design, Employee Benefits, College Recruiting, Applicant Tracking..., HR Consulting, Program Management, Training, Coaching, Process Improvement, Recruiting, Labor Relations, Job Analysis, Strategic Planning, Career Development, Personnel Management, Cross-functional Team...
Education
St. Joseph's University 2013 — 2014
Masters in Organizational Development & Leadership
Elizabethtown College 1985 — 1989
B.S., Mathematics
Florida State College at Jacksonville August 2014 - Present
MSC Care Management 2010 - 2011
US Census Bureau April 2010 - June 2010
Aetna August 2006 - November 2009
Comcast Cable October 2005 - August 2006
CitiStreet May 2004 - April 2005
Washington Mutual January 2005 - March 2005
Blue Cross Blue Shield of Florida January 2004 - October 2004
First Coast Security Services, Inc. June 2000 - November 2003
Skills
Customer Service, Microsoft Office, Microsoft Word, Customer Retention, Telephone Skills, Insurance, Public Speaking, Inventory Management, Call Centers, Troubleshooting, Teamwork, Team Building, Data Entry, Training, Supervisory Skills, Coaching, Social Media
Education
Florida State College at Jacksonville 2014 — 2016
Information Technology, Freshman
Florida State College at Jacksonville 2014 — 2016
Associate of Science (A.S.), Information Technology
Englewood High School 1994 — 1999
High School Diploma, General Studies
United Way of Central and Northeastern Connecticut July 2014 - Present
Encore!Hartford Workforce Preparedness Program March 2014 - June 2014
ING July 2008 - November 2013
CitiStreet 2000 - 2008
Citibank Private Bank 1997 - 2000
Skills
Fundraising, Relationship Management, Customer Service, Team Leadership, People Development, Collaboration, Mentoring, Coaching, Business Process..., Change Management, Customer Experience, Business Analysis, People Skills, Financial Risk, Financial Services, Process Improvement, Retail Banking, Continuous Improvement, Creative Problem Solving, Collaborative Problem..., Operating Budgets, Expense Management, Strategic Planning, Non-profit Volunteer, Outsourcing, Banking, Management, Call Centers, Budgets, Executive Management
Education
University of Chicago Graduate School of Business
Master of Business Administration (MBA)
Fordham University
Bachelor of Science (BS), Accounting and Computer Science
FSV Payment Systems April 2014 - Present
NorthGateArinso (NGA) June 2010 - 2013
Convergys April 2007 - June 2010
Convergys June 2006 - April 2007
CitiStreet February 2005 - June 2006
CitiStreet August 2003 - February 2005
CitiStreet September 2002 - August 2003
Skills
Employee Benefits, Benefits Administration, HRIS, Deferred Compensation, Human Resources, PeopleSoft, Onboarding, Employee Relations, Applicant Tracking..., Performance Management, Personnel Management, HR Policies, Vendor Management, Customer Service, Talent Management, Outsourcing, Research, Process Improvement, Pension Administration, Due Diligence, Quality Management, Financial Services, Payments, Prepaid Cards, Operations, Payroll Cards, Debit Cards
Education
Eastern Michigan University
Bachelor of Science (B.S.), Therapeutic Recreation/Recreational Therapy
HighPoint Planning Partners September 2012 - Present
Chase Investment Services Corp. May 2003 - September 2012
CitiStreet March 1988 - May 2003
Education
University of Wisconsin-La Crosse 1984 — 1987
Bachelor of Science (BS), Finance and Economics
University of Wisconsin-Richland 1982 — 1984
DePaul University
Post-Graduate Coursework in Business Administration
TIAA-CREF August 2013 - Present
BridgePoint Group, LLC January 2012 - July 2013
Mercer July 2008 - December 2011
Acosta Sales and Marketing January 2007 - July 2008
Convergys 2003 - 2006
CitiStreet 1996 - 2003
Skills
Benefits, Benefits Administration, HRIS, Employee Benefits, Change Management, Customer Relations, Process Improvement, Compliance, Negotiation, Problem Solving, Customer Service, Analysis, HR Strategy, Leadership Development, Mentoring, Microsoft Office, Program Management, Healthcare, Vendor Relations, Public Speaking, Insurance, ERISA, Business Strategy, Administration, Vendor Management, Budgeting, Health, Team Leadership, HR Policies, 401k, Data Analysis, Retirement, Product Management, Performance Management, Personnel Management, Budgets, Business Planning, Employee Relations, Deferred Compensation, Executive Pay, Leadership, Software Documentation, Operations Management, Consulting
Education
Florida State University 1991 — 1995
Bachelor of Arts, International Affairs
Diversified Service Options June 2014 - Present
Fidelity National Information Services May 2013 - April 2014
ING (formerly CitiStreet) April 2005 - March 2009
ING (Formerly CitiStreet) June 1999 - March 2009
CitiStreet March 2003 - April 2005
CitiStreet August 2002 - March 2003
CitiStreet June 1999 - August 2002
Blue Cross Blue Shield of Florida September 1998 - June 1999
Convergys June 1994 - June 1998
AT&T American Transtech September 1985 - June 1998
Skills
Employee Benefits, HRIS, Human Resources, Employee Engagement, Performance Management, Microsoft Excel, Customer Service, Defined Benefit, 401k, Benefits Administration, Microsoft Word, PeopleSoft, Retirement, Sales, ERISA, Insurance, Payroll, Management, Process Improvement
Education
Blue Cross Blue Shield of Florida
Florida State College at Jacksonville
Business Writing
George Washington High School
LL Bean October 2011 - Present
CitiStreet April 2005 - June 2006
CitiStreet January 1996 - April 2005
Buck Consultants January 1990 - August 1995
Skills
Employee Benefits, Retirement Planning, Defined Contribution, 401k, Strategic Planning, Customer Service, Management, Financial Services, Insurance, Investments, Relationship Management
Education
University of Massachusetts, Amherst 1983 — 1985
Bachelor of Arts, Communications
Holyoke Community College 1980 — 1982
Associates of Arts, Liberal Arts & Science
Transamerica Retirement Solutions August 2015 - Present
John Hancock Retirement Plan Services April 2015 - July 2015
New York Life Retirement Plan Services January 2014 - April 2015
New York Life Retirement Plan Services October 2011 - December 2013
New York Life Retirement Plan Services June 2009 - September 2011
New York Life Retirement Plan Services February 2006 - June 2009
New York Life Retirement Plan Services November 2000 - February 2006
CitiStreet February 1999 - November 2000
Putnam Investments 1996 - 1999
Enterprise Rent-A-Car 1993 - 1994
Skills
Series 63, Pensions, Financial Services, Financial Advisory, Business, FINRA, 401k, Employee Benefits, Investments, Retirement, Insurance, Retirement Planning, Mutual Funds, Defined Benefit, Series 6, Defined Contribution
Education
Fitchburg State University 1988 — 1993
Bachelors, Marketing/ Economics
Stoughton High School 1984 — 1988
United Airlines June 2014 - Present
United Airlines August 2010 - Present
American Heart Association March 2010 - July 2010
Verizon Corporate June 2009 - August 2009
Rutgers University Continuous Education November 2008 - February 2009
Johnson and Johnson Global University Recruiting February 2008 - May 2008
Macy's October 2007 - January 2008
Restaurant Marketing Group May 2005 - June 2007
CitiStreet December 2001 - March 2005
PNC September 1997 - January 2000
Skills
Employee Relations, Onboarding, Recruiting, Human Resources, Training, HRIS, Employee Benefits, New Hire Orientations, PeopleSoft, Policy, Organizational...
Education
Rutgers University-New Brunswick 2007 — 2009
Masters
Rutgers University-New Brunswick 2003 — 2007
Bachelor's
Delhi University
Bachelors
CitiStreet July 2007 - Present
Beaver Street Fisheries October 2006 - July 2007
Advance 1 Cleaning Services, INC June 2005 - July 2006
Education
Husson University 2000 — 2005
Master's, Science of Business
Husson University 2000 — 2005
Bachelor's, Finance
Wells Fargo December 2013 - Present
Wells Fargo December 2013 - Present
TD Bank January 2012 - December 2013
Northwestern Mutual Insurance Company 2008 - 2009
Mass Mutual Insurance Company 2006 - 2007
Citco Mutual Fund Services 2004 - 2006
CitiStreet 2002 - 2004
Delaware Investments 1999 - 2001
Skills
Leadership, Investments, Retirement Planning, Mutual Funds, Sales, Insurance, Strategic Financial..., Fixed Annuities, Customer Service, Wealth Management, Team Building, Leadership Development, Coaching, Financial Services, Business Development, Strategic Planning, Public Speaking, Management, Process Improvement, Budgets, Portfolio Management, Series 7, Banking, Marketing Strategy, 401k, Negotiation, Retirement, Risk Management, Long-term Care, Financial Analysis, Securities, Market Research, IRAs, Training, Small Business, Estate Planning, Series 63, Life Insurance, Finance, Recruiting, Mortgage Lending, Marketing, Credit, Employee Benefits, Disability Insurance, Investment Advisory, Relationship Management, FINRA, Term Life Insurance, Asset Allocation
Education
Eastern University 2015 — 2016
The American College 2006 — 2010
CLU and ChFC
Temple University 1990 — 1992
Delaware County Community College
Certificate in Human Resource Management
Citi May 2015 - Present
NGA Human Resources January 2015 - May 2015
NGA Human Resources June 2010 - January 2015
Convergys May 2010 - June 2010
Convergys February 2007 - April 2010
Convergys Corporation (HRM division) May 2006 - January 2007
United States Department of Defense October 2005 - May 2006
Towers Perrin - TPAS May 2004 - March 2005
CitiStreet January 1999 - May 2004
Skills
Employee Benefits, Benefits Administration, Payroll, Vendor Management, HRIS, Performance Management, Personnel Management, SAP HR, Management, HR Transformation, Human Resources, SAP, Employee Engagement, SAP R/3, SAP Portal, Expatriate Management, HRO, SAP ERP, Global Mobility, Pension Administration, Retirement Benefits, Process Improvement, Change Management
Education
Florida State College at Jacksonville 2012 — 2015
Bachelor of Business Administration, Human Resources
Florida State College Jacksonville 2011 — 2012
Associates, General Studies
University of Phoenix - Jacksonville Campus 2002 — 2004
None, eCommerce
herronpalmer LLC April 2014 - Present
Independent Consultant July 2013 - April 2014
RM Consultants, Inc. June 2010 - July 2013
Convergys February 2006 - June 2010
CitiStreet 1997 - 2006
Skills
Project Management, Health and Welfare..., Pension Administration, Human Resources..., Personnel Management, Process Improvement, Data Analytics, Advanced Microsoft User, Functional Knowledge of..., Software Documentation, Training, Analysis, Leadership, Business Process
Education
Douglas Anderson school of the Arts
Florida State College at Jacksonville
Florida state college
Self -Employed HR Business AnalystING
CitiStreet August 2007 - July 2008
Accross Holdings January 2004 - June 2006
American Technical Ceramics 2006 - 2006
Skills
HRIS, Human Resources, Personnel Management, Microsoft Excel, Employee Benefits, System Testing, Employee Relations, Vendor Management, Talent Management, Outlook, Benefits Administration, HR Policies, Adobe Creative Suite, Photoshop, Illustrator, InDesign, After Effects, Flash Animation, Logo Design, Web Design
Education
University of North Florida 2011 — 2014
Bachelor of Fine Arts (BFA)
Florida Community College at Jacksonville 2008 — 2010
AA
Florida State College at Jacksonville 2007 — 2007
Mercer July 2015 - Present
Aon Hewitt March 2015 - Present
Mercer January 2014 - March 2015
Aon Hewitt, Sales & Accounts January 2013 - January 2014
Aon Hewitt January 2008 - December 2012
Aon Consulting August 2005 - December 2007
Aon Consulting June 2002 - August 2005
CitiStreet June 1998 - June 2002
Bank of America June 1996 - May 1998
Florida Blue June 1988 - May 1996
Skills
Outsourcing, Leadership, Employee Benefits, CRM, Vendor Management, Strategy, Benefits Administration, Performance Management, Project Management, Employee Relations, Call Center, BPO, Business Development, Operations Management, Call Centers, Coaching, Management, Team Leadership
Education
Florida State College at Jacksonville
Business Administration
Mercer April 2015 - Present
Aon Hewitt February 2011 - October 2014
ACS, a Xerox Company August 2010 - February 2011
ExcellerateHRO April 2005 - July 2010
Towers Watson 2002 - 2005
CitiStreet October 1998 - May 2002
Alexander & Alexander, Inc. May 1994 - May 1997
Skills
Sales Management, Direct Sales, Account Management, Product Development, Distribution, Finacial Planning, Financial Goals, Employee Benefits, Sales, BPO, Outsourcing
Education
Indiana University Bloomington 1979 — 1983
BS, Business Administration and Management, General
Batesville High School 1978 — 1979
High School Diploma
EverBank 2011 - 2015
EverBank 2009 - 2011
EverBank November 2005 - 2009
Holt Consulting 2002 - 2005
CitiStreet 1998 - 2002
Skills
Banking, Loans, Credit Analysis, Commercial Banking, Mortgage Lending, Credit, Mortgage Banking, Commercial Lending, Small Business Lending, Relationship Management, Consumer Lending, Loan Origination, FHA, Enterprise Risk..., Refinance, Residential Mortgages, Financial Analysis, Credit Risk, Process Improvement, Operational Risk
Education
Jacksonville University
Master of Business Administration (M.B.A.), MBA
Georgia Institute of Technology 1980 — 1982
Bachelor's Degree, Business Administration, Management and Operations
Accenture June 2015 - Present
JDRF - North Florida Chapter June 2013 - Present
Voya Financial August 2009 - May 2015
ING July 2008 - January 2010
CitiStreet April 2007 - April 2008
CitiStreet April 2004 - April 2007
CitiStreet November 2002 - March 2004
Aetna May 2000 - November 2002
Prudential Healthcare July 1998 - April 2000
Prudential Healthcare June 1997 - June 1998
Skills
Six Sigma, Insurance, Matrix Management, Problem Solving, Mentoring, Change Management, Change Leadership, Crisis Management, Management, Employee Benefits, Microsoft Office, Ballroom Dance, Strategic Planning, Customer Service, Performance Management, Relationship Management, Customer Relations, MS Office Suite, People Management, Project Delivery, Executive Reporting, Organizational Change, Business Continuity, Leadership, Project Management, Strategy, Team Building, Operations Management, CRM, Outsourcing, Quality Assurance, Analysis, Training, Coaching, Project Planning, Requirements Analysis, Process Improvement, Business Process..., Business Analysis, Service Delivery, Security, Call Centers, Sales, Program Management, Banking, Testing
Education
Jacksonville University 2006 — 2008
Bachelor's of Business Administration, Management, Magna Cum Laude
Florida Community College at Jacksonville
Associate of Arts, Business
Buck Consultants August 2013 - Present
JP Morgan Chase July 2010 - August 2013
ING October 2006 - July 2010
CitiStreet September 2002 - October 2006
Zurich Insurance Services 2000 - 2001
Blue Cross Blue Shield of Florida 1997 - 2000
Skills
Excel, Customer Relations, Process Development, SQL Server, Software Documentation, SDLC, Requirements Analysis, Analysis, Access, Program Management, SQL, CRM, Training, Management, Troubleshooting, Process Improvement, Visio, Business Analysis, Vendor Management
Education
Florida Metropolitan University 2002 — 2006
Bachelor, Business Administration
Bishop Kenny High School 1992 — 1996
High School Diploma
FedEx Ground August 2015 - Present
Voya Financial March 2008 - Present
British Airways March 2007 - March 2008
CitiStreet September 2003 - December 2005
Publix May 1999 - September 2003
Skills
Customer Service, Management, Analysis, Time Management, Process Improvement, Problem Solving, Team Building, Technical Support, Microsoft Office, Teamwork, System Administration, Team Leadership, Strategic Planning
Education
Florida State College at Jacksonville 2011 — 2011
EMT
Miami Dade College 2006 — 2006
AS, Aviation Administration
Florida State College at Jacksonville 2000 — 2005
AA, Business
IntraCor Group October 2008 - Present
ING U.S. Retirment Services April 1999 - Present
Borough of Seven Fields January 2012 - April 2014
CitiStreet 1999 - 2012
Skills
Mutual Funds, 401k, Investments, Securities, Retirement, Equities, Series 63, Retirement Planning, Series 7, ETFs, Fixed Income, Hedge Funds, Series 6, Valuation, Portfolio Management, Private Equity, Investment Banking, Financial Analysis, Insurance, Fixed Annuities, Pensions, Financial Services
Education
Harvard University 1997 — 1999
Business, Economics
University of Pittsburgh 1991 — 1994
Bachelor of Business Administration (BBA), Business/Managerial Economics
Chemetall US Inc./Oakite 2014 - Present
Esoerix a LabCorp Company 2007 - 2010
CitiStreet 2006 - 2007
Guaranteed Staffing 2006 - 2006
Skills
Microsoft Office ◊..., Member, American..., Clinical Research, Clinical Trials, GCP, Quality Assurance, Biotechnology, Biochemistry, Healthcare, Medical Devices, Immunology, Oncology, Software Documentation, Medidata, Pharmaceutical Industry, Molecular Biology
Education
Union County College 2010 — 2010
Diploma, Medical Coding
DeVry University 2002 — 2006
Computer Information, Associates Degree
Sarasota, FL Administrative AssistantPower PatriotsAugust 2011 - January 2013
Cogmedix January 2011 - June 2011
Quadrant Software April 2009 - September 2009
Hill Ventures January 2006 - May 2008
CitiStreet 2004 - 2006
Skills
Process Improvement, Customer Service, Access, Six Sigma, Leadership, Management, Training, Business Analysis, Operations Management, Account Reconciliation, Visio, Software Documentation, SharePoint, Vendor Management
Education
Fisher College 1994 — 1996
Associate, Business Administration
Enterprise Iron Financial Industry Solutions, Inc. November 2008 - January 2010
CitiStreet 2001 - 2007
Skills
Retirement, Process Improvement, 401k, Series 7, Financial Services, Business Analysis, Defined Benefit, Financial Research, Investments
Education
DeVry University-New Jersey
Business Administration and Management, General
Voya Financial March 2008 - Present
CitiStreet March 2008 - June 2008
D2 Hawkeye 2006 - 2008
Skills
Business Analysis, Business Requirements, User Acceptance Testing, Project Management, iRise, Requirements Gathering, Requirements Analysis, Agile Methodologies, Visio, Vendor Management, SharePoint, SDLC, Process Improvement
Education
Eastern Nazarene College 2008 — 2009
MSM, Business/Managerial Economics
Eastern Nazarene College 2007 — 2009
Master's Degree, Business Management
Siemens 2011 - Present
Sain Engineering Associates Inc. 2010 - 2011
DNV KEMA Energy & Sustainability 2006 - 2009
Pace Learning Systems, Inc. 2005 - 2006
Econuity 2001 - 2005
CitiStreet 2000 - 2001
Alliant Energy 1996 - 2000
Skills
Business Development, Operations Management, Performance Improvement, Strategic Leadership, Staff Development, Supply Chain Management, Energy Efficiency, Financial Analysis, Profitable Growth, Cost Management, Supplier Diversity, Sustainability..., Leadership, P&L Management, Process Improvement, CRM
Education
University of Chicago 1998 — 2000
MBA, General Management, Financial Analysis
Florida Atlantic University
Bachelor of Science (B.S.), Mechanical Engineering
Michigan State University
Executive Seminar, Strategic Purchasing and Supply Chain Management
Lockheed Martin March 2015 - Present
Cary Stuart Lewis, esq. April 2010 - Present
Bloomberg March 2009 - June 2009
CitiStreet October 2000 - May 2005
Skills
Legal Writing, Legal Research, Westlaw
Education
Suffolk University Law School 2005 — 2008
J.D., Trusts, Tax
Dartmouth College 1994 — 1998
B.A., Anthropology
FSV Payment Systems January 2011 - Present
FSV Payment Systems June 2009 - November 2011
ING July 2008 - January 2009
CitiStreet January 2008 - July 2008
CitiStreet September 2004 - December 2007
CitiStreet April 2003 - September 2005
CitiStreet December 2000 - April 2003
CitiStreet July 2000 - December 2000
CitiStreet December 1999 - July 2000
Bank of America June 1998 - December 1999
Skills
Software Project..., SDLC, Databases, Business Analysis, Vendor Management, Quality Assurance, Server Architecture, Software Development, Process Improvement, Requirements Analysis, SQL, SharePoint, Visio, Requirements Gathering, Program Management, Enterprise Architecture
Education
Jacksonville State University 1985 — 1987
Bachelor of Science (BS), Computer Information Systems
University of Alabama at Birmingham 1983 — 1985
Engineering
Central Alabama Community College 1981 — 1983
Clay County High School 1978 — 1981
NGA Human Resources April 2013 - Present
NGA Human Resources April 2011 - March 2013
NGA Human Resources June 2010 - March 2011
Convergys August 2007 - May 2010
Convergys April 2006 - August 2007
CitiStreet June 2002 - April 2006
CGI February 1999 - June 2002
Tata Consultancy Services March 1995 - February 1999
Skills
Vendor Management, PeopleSoft, SDLC, Functional Analysis, Requirements Analysis, Business Analysis, Business Process..., Software Project..., Program Management, Business Process, Outsourcing, Integration, Process Improvement, Visio, Business Process..., PMP, Enterprise Architecture, Solution Architecture, Management, Disaster Recovery, IT Strategy, Project Management, IT Management, Change Management, ERP, Data Center, Leadership, Project Delivery, Project Portfolio..., IT Service Management, PMO, Business Transformation, Requirements Gathering, Governance, Service Delivery, ITIL, Information Technology, Pre-sales, Software Development, Quality Assurance, SharePoint, Resource Management, Systems Analysis, Offshoring, Global Delivery, Data Migration, Business Requirements, Business Process Design
Education
Indian Institute of Technology, Kharagpur 1993 — 1995
M Tech, Transportation Engineering
Jawaharlal Nehru Technological University 1989 — 1993
B. Tech, Civil Enginieering
Mercer October 2013 - Present
Hasbro November 2012 - October 2013
IXIS Asset Management December 2005 - February 2007
Natixis Gobal Asset Management 2005 - 2007
AXA Financial April 2004 - December 2005
CitiStreet April 2001 - April 2004
Pioneer Investments 1999 - 2002
Pioneer Investments June 2000 - April 2001
Skills
Investments, Retirement Planning, Asset Management, Retirement, 401k, Estate Planning, Financial Advisory, IRAs, Strategic Planning, New Business Development, Microsoft Excel, Pensions, Asset Allocation, Mutual Funds, Trading
Education
Hobart and William Smith Colleges 1995 — 2000
BS, History
Saddle River Day School 1988 — 1995
Liberal Arts and Sciences/Liberal Studies
UF Health Jacksonville April 2014 - Present
Nemours July 2006 - November 2013
CitiStreet January 2004 - July 2006
Vistakon October 2003 - December 2003
Citibank February 1995 - August 2003
Skills
Event Planning, Coordinating Events, Project Management, Building Relationships, People-oriented, Time Management, Program Coordination, Conference Coordination, Office Administration, Customer Service, Team Building, Marketing, PowerPoint, Microsoft Excel, Outlook, Invoice Processing, Visio, Budgets
Education
Hiram College 1982 — 1985
Bachelor of Arts (BA)
Oracle February 2015 - Present
DeVry University January 2011 - Present
Oracle February 2014 - January 2015
Oracle March 2011 - January 2014
Florida State College at Jacksonville January 2012 - May 2012
Edward Waters College August 2009 - January 2011
Citigroup 2007 - December 2008
DON 2003 - 2006
Citibank 2001 - 2002
CitiStreet 1999 - 2000
Skills
Cloud Computing, IT Management, System Administration, Integration, Oracle, Management, Linux, SQL, SaaS, Networking, Software Engineering, Security, Project Management, Enterprise Architecture, Unix, Data Center, Databases, Software Project..., DevOps, Disaster Recovery, Program Management, SharePoint, Agile Methodologies, Enterprise Software, Business Intelligence, Software Development, R, Predictive Analytics, Statistics
Education
University of Phoenix 2008 — 2016
Doctorate, Management
University of Phoenix 2006 — 2008
MS, MIS
Grace University 1996 — 1997
BA, MOL
Metropolitan Community College 1995 — 1996
Broward County Public Schools August 2015 - Present
Miami Dade College August 2015 - Present
Towers Watson October 2007 - July 2015
Hewitt Associates October 2003 - October 2007
Aon Consulting August 2001 - October 2003
CitiStreet March 1999 - August 2001
C S Consultants June 1996 - March 1999
Archdiocese of Miami Schools August 1992 - June 1996
Education
Florida International University
MS, Physics
Florida International University
BS, Physics/Mathematics
Humana February 2012 - Present
Humana September 2010 - February 2012
Corinthian Colleges 2009 - 2010
Merrill Lynch 2008 - 2009
CareerLinx Incorporated 2005 - 2008
Suncoast Resort Rentals 2001 - 2004
CitiStreet 2000 - 2001
Eckerd 1998 - 2000
Skills
Onboarding, B2B, Recruiting, Employee Benefits, Applicant Tracking..., Sourcing, Technical Recruiting, Talent Management, Resume Writing, College Recruiting, Human Resources, Employee Relations, Talent Acquisition, Internet Recruiting
Education
Florida State University - College of Business 2001 — 2004
BA, Business Administration
Voya Financial August 2010 - Present
ING March 2004 - August 2010
CitiStreet January 2000 - February 2004
CitiStreet February 1998 - December 1999
Skills
Process Improvement, Change Management, Vendor Management, Business Analysis, Outsourcing, Employee Benefits, Business Process..., Employee Engagement, Leadership, Risk Management, Budgets, Management, CRM, Performance Management, Defined Benefit, Strategic Planning, Project Management, Business Transformation, Operations Management, SDLC, Analysis, Program Management, Strategy, Management Consulting, Business Process, Financial Services, Business Intelligence, Six Sigma, IT Strategy, Integration
Education
Hollins University 1978 — 1982
B.A., Mathematics, French
Newton One Advisors September 2003 - Present
CitiStreet October 2002 - September 2003
Mercantile Bank June 2000 - October 2002
T.Rowe Price November 1992 - June 2000
Skills
Retirement, Retirement Planning, Financial Services, Portfolio Management, Financial Planning, Investments, Employee Benefits, 401k, Wealth Management, Leadership
Education
Gettysburg College 1998 — 2002
Loyola University Maryland 1994 — 1999
MBA
Gettysburg College 1988 — 1992
Southern Consultants, LLC September 2009 - Present
ACS January 2006 - September 2009
ACS 2006 - 2008
CitiStreet 2004 - 2005
Exelon 1999 - 2004
Kaiser Permanente 1998 - 1999
Entergy 1991 - 1998
Mercer Human Resource Consulting 1990 - 1991
Kellogg Company 1987 - 1990
Firestone 1983 - 1987
Skills
Payroll, BPO, Mergers, Business Case, Employee Benefits, Human Resources, Negotiation, Succession Planning, Deferred Compensation, HRIS, Vendor Management, Employee Relations, Talent Acquisition, Talent Management, Performance Management, Call Center, Process Improvement, Change Management, Recruiting, Business Process..., Mergers & Acquisitions, Management, Personnel Management, Program Management, Leadership, Business Planning, Executive Search, Outsourcing, Employee Engagement, Benefits Administration, Strategy, Training, Consulting, Strategic Planning, Executive Management
Education
Harvard Business School
Human Resources
Indiana Northern University
MBA, Finance
Tri-State University
BS, Business Administration
Bank of America August 2013 - Present
Bank of America January 2012 - August 2013
Boston Financial Data Services October 2009 - September 2011
Boston Financial Data Services May 2006 - October 2009
Boston Financial Data Services July 2005 - May 2006
CitiStreet April 2003 - July 2005
Greenfield Savings Bank July 2002 - April 2003
Fields of Harvest August 2001 - July 2002
State Street Bank November 2000 - August 2001
State Street Bank and Trust January 2000 - November 2000
Skills
401k, Retirement, Customer Relations, Mutual Funds, Excel, Customer Service, Microsoft Office, PowerPoint, Outlook, Word, Problem Solving, ERISA, Coaching, Microsoft Excel, Analysis, Account Management, Banking, Business Analysis, Call Center, Call Centers, Change Management, Data Analysis, Employee Benefits, Equities, Financial Analysis, Financial Services, Human Resources, Investments, Leadership, Management, Microsoft Word, Portfolio Management, Process Improvement, Project Management, Relationship Management, Securities, System Administration, Team Building, Team Leadership, Training
Education
Eastern Nazarene College 1992 — 1996
Bachelor of Arts, History
PGA Tour July 2006 - Present
CitiStreet 2000 - 2006
Skills
Benefits Administration, HRIS, PeopleSoft, Employee Benefits, Payroll, Employee Relations, Human Resources, Access, Employee Training, 401k, Vendor Management, Deferred Compensation
Education
Flagler College 1990 — 1994
Harvard Business Publishing April 2015 - Present
Homesite Insurance August 2014 - April 2015
Harvard University September 2010 - August 2014
Hewitt Associates September 2007 - September 2010
CitiStreet April 2005 - August 2007
Fidelity Investments March 2003 - March 2005
EXPRESS July 2002 - February 2003
Skills
ITIL v3 Foundations..., Data Analysis, Business Analysis, Process Improvement, Analysis, Financial Modeling, Financial Analysis, Microsoft Excel, Requirements Analysis, Agile Methodologies, Agile Testing, Agile Project Management, Agile Modeling, Scrum, Certified Scrum Master..., SDLC, Requirements Gathering
Education
Harvard University 2011 — 2016
Master's Degree, Business Administration and Management, General
Rensselaer Polytechnic Institute 1997 — 2002
BS, Management
SunTrust Bank January 2006 - Present
CitiStreet 2004 - 2005
Bank of America 1986 - 2004
Barnett Banks, Inc. 1986 - 1997
Skills
Portfolio Management, Credit Risk, Risk Management, Credit, Financial Analysis, Financial Modeling, Banking, Project Planning, Project Management, Pricing, Pricing Strategy, Pricing Analysis, Business Intelligence, Commercial Banking, Credit Analysis, Finance, Financial Services
Education
Furman University 2007 — 2009
CBA - Graduate School of Retail Bank Management, Retail Bank Management
University of North Florida 1990 — 1995
Bachelor of Science, Finance
CitiStreet August 2006 - Present
Education
The University of Texas at Arlington 2004 — 2006
Master's, Human Resources Management
Florida Agricultural and Mechanical University 1988 — 1992
Bachelor's, Computer and Information Systems
Florida Agricultural and Mechanical University 1986 — 1990
Harley-Davidson Financial Services May 2011 - Present
JPMorgan Chase June 2008 - May 2011
Harley Davidson Financial Services 2005 - 2008
CitiStreet 2004 - 2005
Tata Infotech May 1999 - September 2004
Skills
Data Warehousing, ETL, Data Modeling, SDLC, Erwin, Data Integration, PL/SQL, Business Intelligence, Business Analysis, Requirements Analysis, Business Objects, Informatica, Oracle, Unix, Unix Shell Scripting, Toad, Databases, Database Design, DB2, Perl, Solution Architecture, SOA, Requirements Gathering
Education
Devi Ahilya Vishwavidyalaya 1994 — 1999
Boston Scientific July 2013 - Present
LIONBRIDGE TECHNOLOGIES March 2010 - June 2013
Lionbridge January 2007 - January 2010
Wellington Management May 2006 - November 2006
CitiStreet October 2005 - April 2006
WYMAN FINANCIAL CONTRACTING June 2005 - October 2005
Skills
Microsoft Excel, Cognos, Financial Analysis, Cash Management, FX, Reconciliation, Forecasting, Insurance, Microsoft Office, Treasury Management, Account Reconciliation, FX Options, Accounts Payable, Accounting, Finance, Banking, Analysis, Treasury, Cash Flow Forecasting, Cash Flow, Payments, Risk Management, Cash, Trading, Bloomberg, Derivatives, Investments, Financial Modeling, General Ledger, Auditing
Education
AREA 2014 — 2014
Isenberg School of Management, UMass Amherst 2002 — 2005
Bachelors, Business Administration; Finance
Suffolk University - Sawyer School of Management 2000 — 2001
Finance
AREA
Real Estate Education Course, Real Estate
Malden High
Aon Hewitt August 2011 - Present
Enterprise Integration 2009 - August 2011
Convergys July 2003 - August 2011
CitiStreet August 1991 - July 2003
Towers Perrin May 1996 - January 1999
Skills
Client Engagement, Client Services, Benefits, Account Management, BPO, Benefits Administration, Business Process..., Business Analysis, CRM, Change Management, Call Centers, Consulting, Customer Engagement, Defined Benefit, Employee Benefits, Employee Engagement, Employee Training, Financial Services, HRIS, Leadership, Management, Outsourcing, PeopleSoft, Performance Management, Process Improvement, Program Management, Talent Acquisition, Vendor Management
Education
Georgia State University - J. Mack Robinson College of Business 1992 — 1995
MHA, Health Care Administration
Georgia State University - J. Mack Robinson College of Business 1992 — 1994
MBA, Business Administration
Wake Forest University 1985 — 1989
B.S., Business Administration
DesertMicro June 2012 - Present
EPOWERdoc, Inc. November 2010 - December 2010
CitiStreet LLC (Now ING) 2005 - August 2010
CitiStreet June 1999 - August 2010
ING June 1999 - August 2010
ING 1999 - August 2010
Pension Plan Professionals December 1994 - June 1999
Education
Indiana University-Purdue University at Indianapolis
CIT August 2014 - Present
iCube CSI June 2012 - August 2014
NorthgateArinso June 2010 - April 2012
Convergys November 2004 - June 2010
CitiStreet June 2002 - November 2004
B/E Aerospace May 2001 - June 2002
Fleetwood Homes, Inc December 1998 - January 2001
OSG Tap & Die, Inc. August 1994 - December 1998
Skills
HRIS, Benefits Administration, Documentation, Payroll Processing, Compensation..., Software Project..., Offshore Management, Human Resources, Payroll, Personnel Management, Process Improvement, Program Management, SAP HR, SDLC, SharePoint, Software Documentation, Training, Vendor Management, Outsourcing, Employee Benefits, CRM, Change Management, Employee Relations, Integration, SAP, PeopleSoft, Taleo
Education
Georgia Southern University 1997 — 1998
Master, Business Administration
Mercer University 1983 — 1987
Bachelor of Business Administration, Management
FluidEdge Consulting February 2015 - Present
HighPoint Solutions March 2014 - December 2014
Incepture January 2013 - February 2014
Strategic Staffing Solutions April 2010 - December 2012
Veredus September 2009 - November 2010
Upp Technology, Inc. February 2009 - August 2009
TEKsystems July 2006 - February 2009
CitiStreet August 2000 - October 2008
Skills
Quality Center, SDLC, Requirements Analysis, Test Planning, User Acceptance Testing, Business Requirements, Process Improvement, Requirements Gathering, Software Documentation, Databases, Software Quality..., Test Cases, Regression Testing, Manual Testing, Integration, Agile Methodologies, SharePoint, Business Analysis, Healthcare Information..., Vendor Management, Microsoft Office, System Testing, Queries, Automated Software..., Pension Administration, Wealth Management, Resource Management, TQM, Data Analysis, Data Mapping, Supervisory Experience, EDI, XML Schema, Functional Testing, Release Management, Project Management, Supervisory Skills, Reporting & Analysis, EDI ANSI X12, SQL Report Writing, HP Quality Center, Consulting, Leadership, SQL, Analysis, Quality Assurance, Business Process, Management, Visio, Testing
Education
Florida State College at Jacksonville 2013 — 2015
Keiser University 2008 - 2008
CitiStreet 2006 - 2008
WJCT 2006 - 2006
University of Texas at Arlington 2004 - 2006
Mirant 2001 - 2004
Johnson Controls 1999 - 2001
Electronic Data Systems 1998 - 1999
Analysts International 1996 - 1998
Ameriprise Financial Advisors 1993 - 1996
Southern Company 1991 - 1991
Education
The University of Texas at Arlington 2004 — 2006
Master's, Human Resources Management
Florida Agricultural and Mechanical University 1988 — 1992
Bachelor's, Computer and Information Systems
Harvard University August 2014 - Present
TriCore Solutions May 2012 - August 2014
ING October 2006 - May 2012
CitiStreet October 2006 - June 2008
Qualcomm February 2006 - October 2006
Sony Electronics March 2004 - February 2006
Sony/VAIO of America March 2004 - February 2006
Fly Technology 2002 - 2003
Fly Technology 2002 - 2003
RealVue Simulation Technologies 2002 - 2003
Skills
Perl, Linux, Apache, JBoss Application Server, Bind, Unix, SQL, Software Development, High Availability, Agile Methodologies, Yachting, DNS
Education
Eastern Michigan University 1988 — 1992
Computer Science
Visa, Inc January 2010 - Present
FSV 2005 - 2010
CitiStreet 2001 - 2005
Skills
Debit Cards, Credit Cards, Sales, Process Improvement, Payment Card Processing, Electronic Payments, Payment Systems, Product Management, Strategic Partnerships, Mobile Payments, Payroll, Vendor Relationships, Payments, Gift Cards, Banking, E-payments, ACH
Education
DePaul University 1989 — 1993
Accounting
Bank of America June 2010 - Present
TEKsystems July 2009 - June 2010
ING 2007 - 2009
CitiStreet April 2003 - December 2007
Skills
SDLC, Requirements Analysis, Risk Management, Project Management, Program Management, Process Improvement, Testing, Vendor Management, Business Process..., Business Analysis, Security, Change Management, Visio, Leadership, Software Project...
Education
Webster University 1998 — 2000
MBA
Florida Institute of Technology 1979 — 1982
BS, Oceanography
Hess Corporation December 2004 - Present
Landstar November 2003 - November 2004
CitiStreet August 2002 - March 2003
Blue Cross Blue Shield February 2000 - August 2002
Education
Everest University 2005 — 2008
Florida Metropolitan University 2001 — 2004
AS, Business Admin.
CitiStreet 1997 - Present
CitiStreet 2003 - 2007
CitiStreet 1997 - 2007
SSgA / CitiStreet 1999 - 2003
CitiStreet 1997 - 1999
The Vanguard Group 1986 - 1996
Education
Drexel University - LeBow College of Business 1989 — 1992
MBA
Drexel University - LeBow College of Business 1980 — 1984
Viju October 2014 - Present
Yorktel August 2011 - October 2014
Verrex January 2007 - August 2011
Bristol-Myers Squibb March 2000 - January 2007
CitiStreet October 1996 - March 2000
Skills
Video Conferencing, AV, Crestron, Audio, Telepresence, Video, Video Production, Streaming Media, Digital Video, Audio Conferencing, Audio Processing, Audio Mixing, Audio Engineering, Video Editing, Cisco Technologies, Broadcast, Digital Signage, Professional Audio, Sound, System Design, Tandberg, Unified Communications, Extron, Live Sound, Polycom Video..., Multimedia, Broadcast Engineering, AMX, Cabling, Consumer Electronics, Audio Editing, Lighting Control, Projectors, Audio Visual Integration, IPTV, Home Theater, Integration, Cisco Telepresence, HD Video, Live Events, Managed Services, Troubleshooting, H.323, Software Installation, IP, Sound Reinforcement, Webcasting, Sales Engineering, Video over IP, SIP
Education
Ithaca College 1992 — 1996
B.S., Cinema and Photography
JPMorgan Chase October 2002 - Present
Ignition Mortgage Technology Solutions August 2000 - October 2002
CitiStreet 1999 - 2000
Alltel Information Services 1995 - 1998
Skills
Risk Management, Vendor Management, Agile, Banking, SDLC, Process Engineering, Business Analysis, Strategic Planning, IT Management, Team Building, Mortgage, Loans, Mortgage Banking, SQL, Software Development, Mortgage Lending, Compliance, Requirements Gathering, Visio, Agile Methodologies, Financial Services
Education
Florida State University - College of Business 1987 — 1991
Bachelors Degree, Finance
BridgePoint Group, LLC May 2011 - Present
ING July 2008 - April 2011
CitiStreet October 2001 - June 2008
Putnam Investments 1994 - 2001
Skills
Customer Service, Retirement, Mutual Funds, Banking, Financial Services, Pensions, Operations Management, Investments, Retirement Planning, 401k, Call Centers, Process Improvement, Microsoft Excel, Relationship Management, Business Analysis, Program Management, Securities, Project Management, Management, Series 63, Finance, Business Process..., Consulting
Education
Johnson & Wales University 1993 — 1995
Culinary Arts
Emmanuel College
Business Administration
Gaggle.net October 2010 - October 2011
Rosetta Stone January 2008 - October 2010
Trapeze Group May 2005 - December 2007
CitiStreet April 2004 - May 2005
Education
University of South Florida 2011 — 2012
M.Ed, Instructional Technology
Georgia State University 2000 — 2002
MA, Linguistics
Georgia State University 1996 — 2000
BA, Spanish
Intrawest November 2014 - Present
Gates Corporation January 2012 - October 2014
The Sports Authority May 2008 - January 2012
Great-West Financial 2003 - 2008
CitiStreet 2001 - 2003
Skills
Job Evaluation, Compensation Structures, Executive Pay, Human Resources, Deferred Compensation, Market Pricing, Merit Administration, Job Analysis, Personnel Management, HRIS, Salary, HR Policies, Workforce Planning, FLSA, FMLA, Employee Relations, SuccessFactors, Employee Benefits, Onboarding, Job Descriptions, Incentive Programs, Leadership, Oracle Compensation, Base Pay, Executive Compensation, 401k, Plan Administration, Merit Planning, Private Equity, Compensation Planning, Compensation Plan Design, Compensation, Lawson, Oracle, Org Plus, Organizational Design, Global Compensation, Bonus, Expatriate Management, Global Benefits
Education
Friends University 1997 — 1999
Bachelors, Business Administration
Pittsburg State University 1995 — 1997
Teleperformance Nearshore March 2013 - May 2015
StarTek April 2011 - December 2012
Global Telesourcing October 2008 - November 2010
Teleperformance Nearshore February 2002 - October 2008
CitiStreet September 2002 - September 2003
Verizon Wireless September 2000 - February 2002
Skills
Call Center, Customer Experience, Customer Satisfaction, Operations Management, BPO, Outsourcing, Contact Centers, Customer Service, Process Improvement, Team Leadership, Call Center Development, Vendor Management, Call Centers, Management, Leadership, Training, Quality Assurance, Recruiting, Human Resources, Telecommunications, Customer Retention, Coaching, Workforce Management, Sales, Strategic Planning, Business Development, Performance Management, Team Management, Troubleshooting, Inbound Marketing, CRM, Negotiation, Telemarketing, Technical Support, Avaya, Service Delivery, Account Management, Contact Center...
Education
Dean College 1986 — 1988
Associate of Arts (AA), Communication Arts
Voya Financial August 2014 - Present
Knighten Family Enterprises, Inc July 2014 - Present
Buck Consultants July 2012 - October 2013
NorthgateArinso June 2010 - October 2012
Convergys May 2004 - June 2010
CitiStreet 2001 - 2004
Eckerd 2000 - 2001
Skills
PeopleSoft, Business Analysis, Process Improvement, Vendor Management, Change Management, Program Management, HRIS, Call Center, Performance Management, Employee Benefits, BPO, Outsourcing, Call Centers, Onboarding, Software Documentation, Recruiting, Human Resources, Requirements Analysis, Team Leadership, Business Process, Business Intelligence, Management, Benefits Administration, Analysis, Training, Employee Engagement, Project Management, SDLC, Talent Acquisition, Talent Management, Personnel Management, Consulting, Employee Relations, Leadership, Operations Management, Business Process..., CRM
Education
University of Central Florida 1995 — 1997
BA, Psychology
University of Nebraska-Lincoln 1994 — 1995
Psychology
Florida Southern College 1992 — 1994
Psychology
Mercer January 2015 - Present
New York Life Retirement Plan Services October 2009 - December 2014
New York Life Retirement Plan Services March 2006 - October 2009
New York Life Retirement Plan Services March 2003 - March 2006
New York Life Retirement Plan Services February 2001 - March 2003
CitiStreet June 1999 - February 2001
Skills
Retirement, Financial Services, 401k, Mutual Funds, Customer Service, Outlook, Microsoft Word, Microsoft Excel, Employee Benefits, Microsoft Office, Investments, PowerPoint, Retirement Planning
Education
Eastern Nazarene College 2008 — 2012
Bachelor of Science (BS), Business Administration
Fisher College 1993 — 1995
Associate, Paralegal
Voya Financial July 2008 - Present
CitiStreet December 2005 - June 2008
CitiStreet December 2001 - December 2005
CitiStreet June 2000 - December 2001
Skills
Change Management, Benefits Administration, Outsourcing, Project Management, Risk Management, Insurance, Business Analysis, Six Sigma, Coaching, Visio, 401k, ERISA, Financial Services
Education
Villanova University 2015 — 2015
Six Sigma Master Black Belt
Georgian Court University 2010 — 2012
Master of Business Administration (MBA)
Georgian Court University 1992 — 1996
Bachelor of Science (B.S.), Economics
OceansideTen Management, Inc. January 2014 - Present
Acosta Sales & Marketing August 2013 - November 2013
PNC Mortgage January 2012 - August 2013
eHealthScreen April 2010 - January 2012
All Companies December 2009 - December 2009
eHealthScreen March 2009 - November 2009
Idea Integration May 2008 - January 2009
Reassure Technologies International January 2008 - April 2008
Blue Cross Blue Shield of Florida August 2005 - December 2007
CitiStreet March 2003 - August 2005
Skills
SDLC, Visio, Databases, Leadership, Analysis, ETL, Business Analysis, Business Intelligence, SQL, Agile Methodologies, Microsoft SQL Server, T-SQL, SSIS, SSRS, Business Process, Process Improvement, Project Management, PHP, Performance Tuning, SharePoint, Data Warehousing, Software Documentation, Visual Studio, DB2, Oracle, Informatica, Business Intelligence..., Information Technology, Data Integration, Data Modeling, Database Design, Stored Procedures, Database Administration, Dimensional Modeling
Education
Florida State College at Jacksonville 2003 — 2005
AA, Business Administration
State Street Global Advisors (SSgA) 2005 - Present
CitiStreet 2000 - 2005
State Street 1991 - 2000
Skills
Investments, Compliance, Risk Management, Financial Services, Asset Management, Defined Contribution, Fiduciary Services, Alternative Investments, Portfolio Management
Education
Suffolk University Law School 1988 — 1991
JD, Law
Fairfield University 1984 — 1988
BS, Finance
Ditech Mortgage Corp March 2015 - Present
Aurora Financial Group August 2014 - March 2015
AnnieMac Home Mortgage June 2012 - August 2014
Louviers Mortgage November 2010 - June 2012
Mr Mortgage March 2009 - November 2010
Roseland Residential Mortgage Inc March 2003 - March 2009
United States Army National Guard October 1986 - January 2006
CitiStreet September 1999 - March 2004
Coast to Coast Mortgage December 1999 - March 2003
Freedom Mortgage June 1998 - September 1999
Skills
Refinance, Residential Mortgages, FHA, Mortgage Lending, Mortgage Banking, VA loans, FHA financing, USDA, Loan Origination, Reverse Mortgages, Certified Mortgage..., Loans, Mortgage Underwriting, VA Loans, Government Loans, Finance, FHA Financing
Education
University of Delaware 1993 — 1997
Master of Business Administration (MBA), Finance, General
Goldey-Beacom College 1988 — 1992
Bachelor of Science, Business Administration and Management, General
ING-US January 2004 - July 2012
CitiStreet January 2000 - January 2004
Putnam Investments January 1999 - January 2000
Putnam Investments January 1996 - January 2000
Shawmut Bank January 1994 - January 1996
Fleet Bank January 1991 - January 1994
Skills
Six Sigma, Project Management, SDLC, Defined Benefit, Business Requirements, Business Analysis, Management, Financial Services, Leadership
Education
Eastern Nazarene College
MSM; Master of Science, Management
Eastern Nazarene College
BSBA, Business Administration
Quincy College
AS, Liberal Arts
CitiStreet Plan Termination SpecialistINGJanuary 2008 - Present
CitiStreet October 2000 - December 2007
Education
Grove City College 1981 — 1983
Advertising/Marketing
Ocwen Financial Corporation/Homeward Residential March 2011 - July 2013
American Home Mortgage Servicing January 2009 - March 2011
American Home Mortgage Servicing October 2007 - January 2009
Hiday & Ricke PA August 2005 - October 2007
Option One Mortgage February 2005 - August 2005
CitiStreet October 2003 - February 2005
Bombardier Capital April 2001 - October 2003
Skills
Ten Key; Director, MSP,..., Courts, Litigation, Account Reconciliation, Insurance, Auditing, Management, Leadership, CRM, Negotiation, Due Diligence, Invoicing, Foreclosures, Loan Modifications, LPS Desktop
Education
Florida Agricultural and Mechanical University 1978 — 1982
Bachelor's degree, Business/Political Science, Graduated Magna Cum Laude
Creative Keepsakes April 2007 - Present
ING August 2005 - January 2009
CitiStreet September 2002 - August 2005
CitiStreet March 2000 - September 2002
Prudential Insurance September 1998 - March 2000
DMR 1997 - 1998
Barnett Bank 1996 - 1998
AT&T Universal Card Services 1992 - 1996
AT&T American Transtech 1983 - 1992
Education
Technical College 2001 — 2003
AS, Internet Information Systems
Nova Southeastern University 1991 — 1993
MBA, Business Administration with certification in International Business
Nova Southeastern University 1989 — 1991
BS, Professional Business Management
Florida State College at Jacksonville 1979 — 1983
AA, Business Management / Computer Science
comsys March 2010 - Present
ING August 2007 - April 2011
CitiStreet April 2000 - August 2007
CitiStreet August 1998 - April 2000
Today's Temporary Temp Service August 1998 - March 1999
Education
Florida Agricultural and Mechanical University 1995 — 1998
business economics
Harrison Central High
ING June 2007 - Present
Citistreet May 2002 - June 2007
Citistreet May 2002 - June 2007
Skills
Access, Outlook, Documentation, Excel, Analysis, Problem Solving, Word, Microsoft Office, CMS, Research, Customer Relations, Business Analysis, SDLC, SQL, Process Improvement, Six Sigma, Requirements Analysis, SharePoint, Testing, Call Center, Insurance, Operations Management, Data Analysis, Business Intelligence, Software Documentation, Databases, Change Management, Business Process, Business Requirements, User Acceptance Testing, Requirements Gathering, Business Process..., Vendor Management, Microsoft Excel, Microsoft Word, Program Management
Education
Florida State College at Jacksonville
Park Ridge Nursing Center December 2011 - Present
first coast security May 2008 - March 2012
Wachenhut corporation November 2004 - April 2008
CitiStreet September 2002 - July 2004
Skills
management, Microsoft Office, Healthcare, Customer Service, Microsoft Excel, Policy, Human Resources, Management, Process Scheduler, Employee Relations, Training, Supervisory Skills, System Administration, Hospitals, Microsoft Word, Healthcare Management
Education
University of Phoenix 2007 — 2010
BSHA, Health Care Administration/Long Term Care
Florida State College at Jacksonville 2004 — 2006
Certificate, Medical Office Management
BNY Mellon May 2008 - Present
StateStreet May 2003 - May 2008
Citistreet 2000 - 2002
Skills
Business Analysis, Enterprise Architecture, Vendor Management, Financial Services, SDLC, Information Technology, IT Strategy, Outsourcing, Risk Management, Business Intelligence, Project Portfolio..., Software Project..., Requirements Analysis, PMP, Management, PMO, Requirements Gathering
Education
Indian Institute of Technology, Bombay 1985 — 1987
Master of Technology, Systems and Control Engineering
National Institute of Technology Karnataka
JKC College, Guntur
J.P. Morgan & Chase Co. August 2009 - Present
ING July 2008 - August 2009
CitiStreet October 2006 - June 2008
Citi 1998 - 2006
Skills
Call Center, Access, Analysis, Call Centers
Education
University of North Florida 2006 — 2011
BBA, Transportation & Logistics
Florida State College at Jacksonville 2000 — 2006
AA, Business
NorthgateArinso November 2008 - Present
Convergys January 2008 - November 2008
Convergys May 2004 - January 2008
Convergys October 2003 - May 2004
CitiStreet January 2001 - October 2003
CitiStreet February 1999 - January 2001
CitiStreet February 1998 - February 1999
Education
Flagler College 1993 — 1996
Bachelor of Arts, Business Administration
SAP
Freelance Designer January 2012 - Present
Citi March 2015 - August 2015
Web.com May 2013 - 2015
Florida State College at Jacksonville May 2012 - May 2013
Florida Family Insurance December 2006 - January 2012
CitiStreet 2001 - 2004
Aetna 1996 - 2001
Skills
Instructional Design, HTML 5, E-Learning, Data Architecture, CSS3, Research, Moodle, SQL, Compliance Testing, SharePoint, Customer Service, Microsoft Office, Captivate, Project Management, Insurance, Instructional Technology, User Experience Design, Interaction Design, User Interface Design, Mobile Interaction..., CSS, Learning Management..., Adobe Creative Suite, CMS, Educational Technology, jQuery, Web Design, WordPress, Editing, User-centered Design, Drupal, JavaScript, Usability Testing, Multimedia, Content Strategy, Graphic Design, Web Applications, Blogging, Online Marketing, Usability, Information Architecture, Web Development, Wireframes, User Interface, Web 2.0, HTML5, User Experience
Education
University of North Florida 2010 — 2012
History, Minor in Information Systems
Florida Community College at Jacksonville 2007 — 2009
Associate of the Arts
Johns Hopkins Bloomberg School of Public Health
Data Science, Data Science
Fidelity Investments November 2014 - Present
Fidelity Investments November 2014 - Present
BNY Mellon May 2005 - November 2014
CitiStreet 2004 - 2005
Skills
Websphere, Software Documentation, Shell Scripting, SDLC, Oracle, AIX, Business Analysis, Process Improvement, Project Management, Requirements Gathering, Risk Management, SQL, Vendor Management
Education
Eastern Nazarene College 1989 — 1993
Bachelor of Science, Physical Education
Long and Foster Real Estate November 2014 - Present
New York Life Insurance Company October 2013 - December 2014
International Foundation for Retirement Education (InFRE) December 2012 - December 2014
TIAA-CREF June 2011 - October 2012
ICMA-RC September 2008 - June 2011
CitiStreet 2004 - 2007
CitiStreet 1997 - 2007
State Street Bank March 1997 - December 2004
Wendover Funding INC 1993 - 1996
Skills
Strategy, Defined Contribution, Retirement, Deferred Compensation, 401k, Investments, Strategic Communications, FINRA, Retirement Plan..., Retirement Planning, Series 63, State Government, Pensions, 457 Plans, FAR, Marketing Communications, Management, Financial Services, National Accounts, CAS, L&H, Minority Business..., Series 6, Public Sector Markets, Mutual Funds, Portfolio Management
Education
George Mason University
Bachelor's Degree, Business Communications
Enterprise Iron October 2006 - Present
CitiStreet October 2003 - October 2006
Emplanet, Inc. September 2001 - May 2003
Scudder Investments 1997 - 2001
Putnam Investments 1994 - 1997
Abby Financial 1991 - 1994
Skills
401k, Retirement, Retirement Planning, Defined Benefit, Pensions, Financial Services, Mutual Funds, Defined Contribution, Benefits Administration, Relationship Management, Vendor Management, Business Requirements, Requirements Analysis, Requirements Gathering, Business Analysis, Testing, Data Conversion, User Acceptance Testing, SDLC, Business Process..., Business Process..., Visio, Risk Management
Education
Franklin Pierce College 1987 — 1989
Bachelor's degree, Marketing
University of Massachusetts, Amherst 1982 — 1985
CN Brown January 2014 - Present
Sarah Frye Home March 2013 - January 2014
Pei Wei Asian Diner May 2010 - January 2013
California Tortilla July 2007 - May 2010
Jeanie Marshal Foods 2006 - 2007
CitiStreet 2002 - 2005
Vinson Guard Service, Inc. 2001 - 2002
Mt St Joseph 2000 - 2001
Virginia Beach Rehab 1999 - 2001
Mt St Joseph 1996 - 1998
Skills
Catering, Food, Inventory Management, Cooking, Culinary Skills, ServSafe, Labor Control, Food Cost Management, Customer Service
Education
Southern New Hampshire University 2013 — 2017
Bachelor's degree, Psychology- Mental Health
Eastern Maine Community College 2005 — 2007
Associate's degree, Culinary Arts
NGA Human Resources January 2006 - Present
CitiStreet June 2002 - January 2006
Skills
Benefits Administration, Employee Benefits, Budgets, HRIS, Performance Management, Vendor Management, Process Improvement, Management, Outsourcing, Business Analysis, Change Management, Human Resources, Personnel Management, Talent Management
Education
Flagler College 1996 — 2000
Nelent Inc Accounting ClerkNelnet Inc2004 - 2010
Citistreet 2000 - 2003
Bank of America 1989 - 2000
Education
Florida State College at Jacksonville 1976 — 2000
AS, Banking/Finance
DynCorp International September 2011 - Present
Andromeda Systems Incorporated February 2009 - January 2012
Fidelity Investments October 2006 - January 2009
CitiStreet September 2004 - October 2006
Skills
Software Development, T-SQL, C#, ColdFusion, Web Services, .NET, Microsoft SQL Server, jQuery, SharePoint, SQL, Databases, PL/SQL, System Administration, XML, Web Applications, Requirements Analysis, Crystal Reports, HTML, VB.NET, ASP.NET MVC, Visual Basic, Oracle PL/SQL..., JavaScript, Entity Framework, Java, Query Optimization, XHTML, SVG, Sybase, MySQL, Troubleshooting, ASP.NET, Integration, Testing
Education
Western Governors University 2012 — 2014
Bachelor of Science (BS), Information Technology - Software
Florida State College at Jacksonville 2008 — 2011
Associate of Arts (A.A.), General Studies
New Management Services October 2013 - Present
VyStar Credit Union July 2011 - October 2013
VyStar Credit Union August 2009 - July 2011
CitiStreet February 1997 - May 2005
Skills
Security, Visio, Active Directory, Business Analysis, SharePoint, System Administration, Software Documentation, Risk Management, Network Security, Process Improvement, Windows Server, Systems Analysis, Requirements Analysis, Data Center, Microsoft SQL Server, SQL, Windows, Testing, Project Management, IT Management, Integration, Requirements Gathering, XP, Servers, MS Project, Team Leadership, VMware, Analysis, VPN, Unix, Business Continuity, Operating Systems, Virtualization, Citrix, Windows XP
Education
Florida Community College at Jacksonville 1979 — 1982
Associate of Arts (AA), Business Administration and Management, General
LOOK N UP CREATIONS, LLC May 2014 - Present
Fidelity Investments March 2008 - December 2010
Internal Revenue Service October 2006 - September 2007
CitiStreet April 1999 - October 2006
Bank of America June 1990 - April 1999
Bank of America June 1990 - April 1999
Skills
Banking, Customer Service, Credit Risk, Loans, Asset Management, Risk Management, Relationship Management, Retail Banking, Accounting, Financial Analysis, Mortgage Lending, Financial Services, Credit, Portfolio Management
Education
Edward waters college
Florida State College at Jacksonville
Sentinel Benefits & Financial Group May 2011 - Present
Fidelity Investments September 2008 - March 2011
CitiStreet January 2000 - September 2008
State Street Bank January 1998 - January 2000
State Street Bank January 1996 - January 1998
Law Firms 1988 - 1996
Skills
401k, Financial Services, Employee Benefits, Mutual Funds, Pensions, ERISA, Retirement, Securities, Investments, Retirement Planning
Education
Hobart and William Smith Colleges
Bachelor of Arts, Economics
Suffolk University Law School
Continuing Legal Education, Pension Law
Western New England College School of Law
Juris Doctor, Law
ING Financial Services July 2008 - December 2010
CitiStreet May 2000 - July 2008
Cyber, Inc March 1999 - 2000
Ocean Spray Cranberries 1995 - 1999
Skills
Syncsort, Program Management, Testing, COBOL, Analysis, Unix
Education
Georgetown University
B.S., Russian Language and Linguistics
NGA Human Resources January 2014 - January 2015
UnitedHealth Group April 2013 - January 2014
CitiStreet/ING January 2001 - December 2011
ING Nederland 2001 - 2011
CitiStreet 2001 - 2004
Convergys January 1997 - January 2001
Skills
Management, Employee Benefits, Analysis, Insurance, Quality Assurance, Benefits Administration, Coaching, Customer Service, Leadership, PeopleSoft, Performance Management, Time Management, Vendor Management, Process Improvement
Education
Florida State College at Jacksonville 2012 — 2015
Associate's Degree, Health/Health Care Administration/Management, Currently 3.0
Germanna Community College 1988 — 1989
Courtland High School 1984 — 1988
HS Diploma, Business
ADP May 2006 - Present
Alliance Benefit Group, LLC March 2003 - May 2005
The Guardian April 2000 - February 2001
Citistreet 1995 - 2000
Education
East Stroudsburg University of Pennsylvania
Bachelor of Science (BS), Elementary Education and Teaching
Northampton Community College
Specialized Diploma, Culinary Arts/Chef Training
Northampton Community College
Accounting
International Engineering Consultants August 2013 - Present
Zain April 2009 - March 2013
Zain August 2006 - March 2009
International Link February 2000 - June 2006
Visiontel March 2002 - April 2004
GE September 1998 - September 1999
CitiStreet February 1997 - July 1998
Fannie Mae April 1994 - February 1997
Verizon August 1991 - April 1994
Howard University January 1990 - July 1991
Skills
Management, Leadership, Project Planning, Entrepreneurship, Consulting, IT Infrastructure Design, IT Infrastructure..., SDLC, Disaster Recovery, Data Center, Service Level Agreements, Vendor Management Skills, Strong Business Acumen, IT Strategy, Project Management, Virtualization, Private Cloud, Enterprise Architecture, Software Development, People Development, Program Management, TOGAF, ITIL, PMP, Storage Area Networks, Process Improvement, Change Management, Systems Engineering, Business Intelligence, Telecommunications..., Charging Systems, Turnkey Projects, Governance, Information Technology, Strategic Planning, Team Management, Team Leadership, Vendor Management, Integration, Business Analysis, Telecommunications, Agile Methodologies, Business Transformation, IT Management, Business Continuity, Telecommunications..., Service Delivery
Education
Howard University
Bachelor's Degree, Electrical, Electronics and Communications Engineering
Allstate Dealer Services November 2013 - Present
Citistreet June 2001 - June 2004
Education
Florida Community College at Jacksonville 1976 — 1995
Associate of Arts (AA), Banking and Financial Support Services
Sandlewood High School 1974 — 1976
High School, Business
Convergys Corporation February 2009 - Present
CONVERGYS CORPORATION September 2007 - February 2009
CONVERGYS CORPORATION December 2005 - September 2007
CitiStreet February 2003 - December 2005
Skills
Cost Reduction..., Global HR Leadership, Global Human Resources..., Relationship Management, Team Management, Team Leadership, HRIS, Global Sourcing, Vendor Relationship..., Vendor Contracts, Business Process..., Acquisition Integration, Mergers & Acquisitions, Data Analysis, Reporting & Analysis, Presentation Skills, Intercultural..., Corporate Communications, PeopleSoft, SAP Integration, Microsoft Excel, SQL, Workday, Spanish, Human Resources, Outsourcing, Call Centers, Cross-cultural Teams, Customer Satisfaction, Contract Negotiation
Education
University of North Florida 2013 — 2015
Master of Business Administration (M.B.A.), 3.95
Furman University 1998 — 2002
Bachelor's Degree, Business Administration
Aetna October 2008 - July 2014
CitiStreet August 2006 - July 2008
AMERICA ONLINE September 2000 - May 2006
Education
Florida Community College at Jacksonville 1995 — 1997
Associate's Degree, Criminal Justice and Corrections
Paxon Senior High School 1992 — 1995
High School, General Studies, graduate