Citizens Property Insurance
Industry: Coverage company
DescriptionCitizens Property Insurance Corporation was created in 2002 from the merger of two other entities to provide both windstorm coverage and general property insurance for home-owners who could not obtain insurance elsewhere. Headquarters: Tallahassee, Florida, United States Revenue: 2.766 billion USD Founded: 2002 Key people: Barry Gilway, President & CEO Subsidiaries: Everglades Re II Ltd., Everglades Re Ltd Type of business: Non-profit organisation
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Citizens Property Insurance Employees
The Main Street America Group November 2012 - Present
Citizens Property Insurance April 2011 - October 2012
Florida Peninsula Insurance July 2010 - April 2011
People's Trust Insurance Company March 2009 - July 2010
Independent Consultant January 2008 - March 2009
USAA April 1997 - July 2007
USAA 2002 - 2003
USAA 2000 - 2002
USAA 1999 - 2000
USAA 1997 - 1999
Skills
Underwriting, Team Building, Strategic Planning, Operations Management, Process Improvement, Insurance, Leadership, Cross-functional Team..., Change Management, Performance Management, Risk Management, Commercial Lines, Reinsurance, Management, Program Management, Property & Casualty..., Liability, Casualty, Commercial Insurance, General Insurance, Excess, Casualty Insurance
Education
University of Pennsylvania - The Wharton School 2004 — 2004
Monmouth University 1983 — 1986
MBA, Management
Rutgers University-New Brunswick
BA, Business, Psychology
PwC September 2013 - Present
Texas Municipal League Intergovernmental Risk Pool July 2012 - September 2013
V-Soft Consulting Group, Inc. April 2012 - July 2012
Citizens Property Insurance April 2012 - July 2012
Great American Insurance Company June 2007 - March 2012
Sogeti April 2007 - January 2008
SARK, Software Architects, Inc. January 2007 - April 2007
Ohio University March 2004 - September 2006
Ohio University March 2005 - June 2005
Skills
C#, General Insurance, Commercial Lines, Personal Development, HTML, CSS, SQL, Web Development, Business Analysis, Microsoft Office, Business Intelligence, SharePoint, Microsoft SQL Server, Visio, Project Management, Databases, Requirements Gathering, Database Design, Analysis, SOA, SDLC, Insurance
Education
University of Cincinnati College of Business 2008 — 2011
MBA/MS Dual Degree, Information Systems
Ohio University 2003 — 2006
BBA, Management Information Systems
Citizens Property Insurance August 2011 - Present
Citizens Property Insurance July 2007 - July 2011
FL Department for Children and Families 2002 - 2006
Skills
Agile Methodologies, Websphere, Java Enterprise Edition, Tomcat, Spring, SDLC, Guidewire, Java, DB2, Web Services, Microsoft SQL Server, SOA, Application Architecture, JSP, XML, Struts, Hibernate, Requirements Analysis, Scrum, Weblogic, JMS, Enterprise Architecture, Spring Framework, WebSphere
Education
Osmania University
Master's degree, Computer Programming, Specific Applications
Stay at home mom March 2013 - Present
Blue Cross and Blue Shield of Florida June 2011 - March 2013
Citizens Property Insurance June 2010 - December 2010
Law Offices of David Frank February 2009 - November 2009
Nationwide Insurance July 2005 - February 2009
Skills
Healthcare, SharePoint, Access, Analysis, SQL, Business Analysis, Visio, Microsoft Office, Health Care Reform, Microsoft Excel
Education
University of Florida 2000 — 2002
Bachelor of Arts (B.A.), Criminology
Santa Fe Community College 1997 — 1999
Associate of Arts (A.A.), Psychology
Citizens Property Insurance 2013 - Present
State Farm Insurance August 2012 - December 2012
Independant Adjuster 2001 - December 2012
Main Line Health June 2012 - August 2012
State Farm Insurance December 2011 - May 2012
US Census Bureau 2010 - 2010
Skills
Property & Casualty..., Claim, Insurance, Liability, Claims Management, Casualty, Legal Liability, Commercial Insurance, General Insurance, Property Damage, Subrogation, Commercial Lines, Claim Investigation, Liability Analysis, Professional Liability, Health Insurance, Claims Resolution, Casualty Insurance, Strategic Planning
Education
South University 2011 — 2012
Master of Business Administration (MBA), Healthcare Management, 4.0
South University 2008 — 2011
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.7
Spelman College 1983 — 1985
N/A, Business/Corporate Communications
NCA Group January 2012 - Present
Citizens Property Insurance June 2009 - December 2011
NCA Group November 2005 - June 2009
New Vision Cirque & Dance Company May 2003 - July 2005
Orlando Predators (AFL) June 2003 - June 2005
Skills
Property & Casualty..., Xactimate, Property Damage, Claim Investigation, Claim, Claims Management, Insurance, Marketing, Commercial Lines, Property Claims, Legal Liability, General Insurance, Subrogation, Claims Handling, Liability, Commercial Insurance
Education
Seminole Community College 2002 — 2004
Citizens Property Insurance November 2012 - Present
BAE Systems November 2011 - November 2012
State Farm Insurance November 2005 - November 2011
NAVSEA January 2002 - October 2005
United States Marine Corps February 1993 - October 2005
United States Marine Corps August 1984 - February 1993
Skills
Leadership, Logistics Management, Military Logistics, Logistics Automated..., Customer Service, Force Deployment..., Test and Evaluation, Transportation, Test Management, Transportation Planning, Risk Management, Insurance, Team Leadership, Team Building, Training, Property & Casualty..., Process Improvement, Commercial Insurance, Policy, Test Planning, Military Operations, Force, Military, Logistics, Program Management, Command
Education
University of Maryland University College
BS, Computer Studies
William S. Sinnott, P.A. July 2012 - Present
Citizens Property Insurance February 2012 - July 2012
Direct General Insurance March 2003 - June 2009
Skills
Insurance, Outlook, Claim, Data Entry, Customer Service, Microsoft Excel, Notary Public, Microsoft Office, Microsoft Word, PowerPoint, Telephone Skills, Legal Research, Public Speaking
Education
Radford University 1992 — 1996
Bachelor of Science (B.S.), Social Work
Bankers Insurance Group July 2015 - Present
Citizens Property Insurance August 2010 - June 2015
American Integrity Insurance Company February 2010 - October 2010
Independent Agent April 2008 - May 2010
Universal Insurance October 2007 - April 2008
Cambridge Integrated Services April 2006 - May 2007
Willis of Florida April 2004 - April 2006
Arthur J Gallagher August 2001 - April 2004
Royal & SunAlliance January 2000 - January 2001
One Source Group Inc January 1997 - January 2000
Skills
Legal Liability, Customer Service, Property, Sales, Pricing, Leadership, Accounting, Direct Marketing, Statistics, Economics, Insurance, Claim, Mediation, Property Claims, Claims Management, Property & Casualty..., Liability, General Insurance, Commercial Insurance
Education
Thomas Edison State College 2004 — 2009
M. S, Management
University of Florida 1981 — 1985
B. S, Organizational Psychology
Citizens Property Insurance June 2007 - Present
Citizens Property Insurance June 2007 - Present
Skills
Property & Casualty..., Claim, Liability, Casualty, Insurance, General Insurance, Commercial Insurance, Commercial Lines, Property Damage, Subrogation, Claim Investigation, Professional Liability, Litigation Management, Claims Handling, Property Claims
Education
University of Central Florida 1983 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pinellas County March 2014 - Present
Citizens Property Insurance September 2012 - November 2013
Harris Corporation February 2012 - September 2012
Raydon Corporation July 2009 - July 2010
Lockheed Martin February 2000 - May 2004
Hewlett-Packard February 1999 - February 2000
Skills
Security+, Technical Support, Linux, Computer Hardware, Information Security, Network Security, Network Administration, A+ Certified, Technical Writing, Microsoft Office, IT Audit, CISSP, Vulnerability Assessment, Technical Analysis, Penetration Testing, Network + Certified, Windows 7, Desktop Support, Windows XP Professional, Shell Scripting, Lips, Ethical Hacker, Policy Writing, IPS, Microsoft Certified..., HP Openview, Disk Encryption, SCADA, Web Application..., Vulnerability Management, Vulnerability Scanning, RHEL, IDS, Snort, Nessus, Splunk, FTK, Digital Forensics, Computer Forensics, Burp Suite, OWASP, CompTIA Security+, Lactation, Special Education
Education
Tallahassee Community College 2012 — 2015
Associate of Arts (A.A.)
Citizens Property Insurance November 2011 - August 2012
Citizens Property Insurance February 2010 - November 2011
Citizens Property Insurance June 2009 - February 2010
Nationwide Insurance July 2006 - June 2009
Allstate June 1999 - July 2006
Skills
Claims Management, Property Damage, Claim, Property Claims, Claim Investigation, Claims Handling, Claims Resolution, Homeowners, Xactimate, Catastrophe, Insurance Adjusting, Private Investigations, Subrogation, Property & Casualty...
Education
University of Miami 1996 — 1999
BBA, Economics
Preferred Managing Agency January 2015 - Present
Southern Fidelity Insurance Group May 2014 - February 2015
Citizens Property Insurance Corporation August 2013 - May 2014
Citizens Property Insurance March 2012 - August 2013
Advanced Learners December 2011 - March 2012
Simmons Amerimove June 2005 - August 2007
The Suddath Companies June 2003 - May 2005
Skills
Microsoft Office, English, Spanish, French, Teaching, Outstanding Customer..., Typing, Outlook, Customer Service, Project Management, Microsoft Word, Teamwork, Government, Policy, Accounts Payable, PowerPoint, Editing
Education
University of North Florida 2001 — 2003
International Business, Business, French
Université Paris Sorbonne (Paris IV) 2002 — 2002
French Studies
Tallahassee Community College 1999 — 2001
Associate of Arts, Associate of Arts
Citizens Property Insurance May 2012 - Present
Citizens Property Insurance October 2011 - May 2012
TechSync, Inc. October 2009 - September 2011
Skills
Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., Commercial Insurance, Corporate Fraud, Criminal Intelligence, Criminal Investigations, Customer Service, Data Analysis, Data Modeling, Fraud, Fraud Detection, Insurance Fraud, Intelligence, Intelligence Analysis, HCM Processes & Forms, HTML, Human Capital, Human Performance, Human Resources, Microsoft Office, Office Automation, Microsoft SQL Server, Predictive Modeling, Project Management, Property & Casualty..., Requirements Analysis, Risk Management, SIU, Special Investigations, SQL, Systems Analysis, Visio, Windows 7, Windows Server, Windows Vista, XP, Leadership, Claim, Insurance, Troubleshooting
Education
University of North Florida 2003 — 2006
Computer Information Science, Information Systems
University of North Florida - College of Business Administration 2003 — 2006
Bachelor of Science (B.Sc.), Business Administration
Raymond James Financial Inc. October 2014 - Present
KEPRO June 2014 - October 2014
Citizens Property Insurance May 2010 - June 2014
Insight October 2007 - August 2010
SunTrust Bank February 2002 - October 2007
Huntington National Bank September 1998 - February 2002
Skills
ITIL, A+, Desktop Computers, Network+, Microsoft Certified..., MCSA, Active Directory, Disaster Recovery, Servers, VMware, VMware ESX, Windows Server, Cisco Technologies, Networking, Help Desk Support, Project Management, Data Center, Technical Support
Education
St. Petersburg College
Field of Study: Computer Science, GPA: 3.0
Johnstown-Monroe High School 1985 — 1989
High School Diploma
ITIL Foundations v3
Certification
HDI Support Center Team Lead (SCTL)
Certification
Microsoft Certified Systems Administrator (MCSA)
Certification
Microsoft Certified Professional (MCP)
Certification
CompTia A+
Certification
CompTia Network+
Certification
Dell Online Self Dispatch (DOSD) Desktops
Certification
Dell Online Self Dispatch (DOSD) Notebooks
Certification
H.B. Sherman Traps, Inc. January 2015 - Present
City of Tallahassee March 2014 - Present
AIG Financial Network October 2012 - April 2014
NAMI Florida December 2011 - May 2013
Colonial Life September 2012 - September 2012
Citizens Property Insurance March 2011 - June 2011
Florida Division of Emergency Management/Logistics March 2009 - January 2011
Florida Department of Transportation March 2008 - March 2009
Florida Department of Highway Safety and Motor Vehicles October 2003 - January 2008
Florida Department of Environmental Protection September 1998 - October 2003
Skills
Microsoft Office, Adobe Acrobat, Government Purchasing, Purchasing, Contract Management, Inventory Management, Procurement, Administration, RFP, Problem Solving, Customer Service, Contract Negotiation, Excel, Word, Materials Management, Outlook, Supervisory Skills, Inventory Control, Government, Access, Materials, JIT, Certified Quality..., Negotiation, Team Building, Microsoft Word, Risk Management, Logistics
Education
Tallahassee Community College 2005 — 2007
English, Mathematics, Computer Science
Redhill Technical College 1976 — 1977
Certificate in Engineering Craft Studies, General Engineering
Jackson National Life Insurance Company July 2013 - Present
Citizens Property Insurance August 2008 - May 2013
Jones & Carter, Inc. 2006 - 2008
Skills
Project Management, Requirements Gathering, Microsoft Office, Visio, Insurance, Access, Business Analysis, Program Management, Microsoft Excel
Education
Mountain State University
B.S., Information Technology
Brightway Insurance June 2013 - March 2015
Citizens Property Insurance May 2012 - March 2013
QBE FIRST June 2010 - June 2012
Convergys July 2007 - November 2009
Bank of America October 2008 - February 2009
ADT 2007 - 2007
ADT 2007 - 2007
ADT 2007 - 2007
ADT 2007 - 2007
ADT 2007 - 2007
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Strategic Planning, PowerPoint, Risk Management, Property & Casualty..., Change Management, Business Analysis, Process Improvement, Health Insurance, Underwriting, Commercial Insurance, Negotiation, Team Building, General Insurance, Call Centers, Analysis, Customer Satisfaction, Liability, Umbrella Insurance, Workers Compensation, Property Damage
Education
Saint Johns River State College 2005 — 2007
Florida State College of Jacksonville
Associate of Arts (A.A.)
Keeton Corrections March 2011 - Present
FICPA 2011 - 2012
Citizens Property Insurance August 2007 - September 2010
Skills
Able to respond calmly,..., Excellent ability to..., Strong ability to..., Good communication..., Problem assessment and..., Planning and Organizing, Adaptability, Flexibility, Prioritizing, Attention to detail, Teamwork
Education
Tallahassee Community College 2003 — 2005
Associate of Arts (AA), Office Systems Technology
Pensacola Junior College 1999 — 2001
Vocational Certificate, Cosmetology
Citizens Property Insurance February 2007 - October 2009
TECO Energy December 1991 - December 2003
Skills
Computer Science, Computer Literate, Software Project..., Musicianship
Education
University of South Florida 1992 — 1994
N/A, Business Administration, Management and Operations
St. Petersburg College 1988 — 1991
AS - Computer Science & Microcomputer Applications, Computer Science & Microcomputer Applications
American Family Insurance April 2014 - Present
Citizens Property Insurance Corporation December 2013 - April 2014
Citizens Property Insurance June 2012 - December 2013
Citizens Property Insurance January 2012 - June 2012
Citizens Property Insurance May 2010 - January 2012
Citizens Property Insurance December 2009 - June 2010
Citizens Property Insurance Corporation April 2008 - December 2009
Citizens Property Insurance Corporation July 2006 - March 2008
Remedy Staffing August 2005 - June 2006
Calhoun County School Board 2005 - 2005
Skills
Requirements Gathering, Access, Business Analysis, Outlook, SDLC, Data Warehousing, Microsoft Excel, Cognos, Agile Methodologies, Scrum, Leadership, Reports, Guidewire, Property & Casualty..., Claim, Process Improvement, Visio, Claims Management, User Acceptance Testing, Business Requirements, Insurance, Requirements Analysis, Quality Assurance, ETL, Data Analysis, SharePoint, Risk Management, Team Leadership, Business Process, Systems Analysis, Management, Business Process..., Analysis, SQL, Databases, PMO, PMP, Business Intelligence, MS Project, Vendor Management, Crystal Reports, Database Design, Software Documentation, Program Management, Project Portfolio..., Business Objects, Call Centers, Software Project..., Agile Project Management, Data Modeling
Education
Western Governors University 2007 — 2013
Bachelor of Science (B.S.), Business Management
University of Mississippi 2003 — 2005
N/A, Chemical Engineering
Citizens Property Insurance April 2014 - Present
Citizens Property Insurance April 2013 - April 2014
Citizens Property Insurance October 2010 - April 2013
Citizens Property Insurance July 2006 - October 2010
Citizens Property Insurance February 2006 - July 2006
State Farm Insurance 2002 - 2006
North American Mission Board 2000 - 2002
Skills
Property Claims, Claim, Property & Casualty..., Property Damage, Catastrophe, Claims Management, Commercial Insurance, Casualty, Commercial Lines, Claim Investigation, Liability, Subrogation, Claims Resolution, Xactimate, Claims Handling, Casualty Insurance, Insurance, Guidewire, Guidewire ClaimCenter
Education
University of Alabama at Birmingham 1996 — 1999
Bachelor of Science (B.S.)
University of Alabama at Birmingham
University of alabama at
The Main Street America Group March 2013 - Present
Citizens Property Insurance September 2011 - February 2013
Florida Peninsula Insurance Company November 2010 - September 2011
People's Trust Homeowners Insurance Company September 2009 - November 2010
University of Georgia, LPSL August 2005 - October 2010
Prudential Property and Casualty Insurance Company 1980 - 2000
Skills
Business Analysis, Software Documentation, Insurance, Instructional Design, Property & Casualty..., Underwriting, ADDIE, Instructional Technology, Training, E-Learning, Process Improvement, Risk Management, Program Management, General Insurance, Analysis, Leadership, Management, Project Management, Change Management, SharePoint, Distance Learning
Education
The University of Georgia 2005 — 2009
Ph.D., Instructional Technology
American Institute for CPCU 1991 — 1995
Chartered Property Casualty Underwriter (CPCU), Personal Lines Insurance
USAA February 2014 - Present
Fidelity National Information Services August 2011 - February 2014
Citizens Property Insurance April 2010 - August 2011
Bank of America September 2007 - April 2010
Luxury & Beach Realty, Inc. December 2004 - April 2008
Capital One November 1998 - September 2004
AAA Auto Club South 1987 - 1998
Skills
Customer Retention, Customer Service, Sales, Call Centers, Mortgage Lending, Banking, Loans, Microsoft Office 2007, Customer Experience, Claims Management, Microsoft Office 2013, Credit Cards, Finance, Insurance, Leadership, Risk Management
Education
St. Petersburg College 2015 — 2019
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of South Florida 2015 — 2019
no degree, Women's Studies
St. Petersburg College 2014 — 2016
Bachelor's Degree, Finance and Financial Management Services
New York City Health and Hospitals Corporation July 2012 - Present
Walmart May 2012 - July 2012
TuneSat, LLC January 2012 - May 2012
Citizens Property Insurance August 2011 - December 2011
DTCC (Depository Trust & Clearing Corporation) May 2011 - September 2011
Idea Integration December 2009 - July 2011
REOTrans April 2009 - January 2010
The McGraw Hill Companies (S& P) May 2008 - March 2009
British Gas April 2007 - April 2008
The Nielsen Company July 2006 - May 2007
Skills
Risk Management, RSA SecurID, Information Security..., Disaster Recovery, Active Directory, ISO 27001, Threat Management, Cisco ASA, RSA Authentication..., Software Documentation, Cisco Technologies, Computer Security, Firewalls, System Administration, Networking, RSA enVision, Information Security, Security Audits, Windows Server, VMware, IT Operations, ASA, CISSP, Virtualization, Network Administration, Incident Management, Data Center, Vulnerability Assessment, Security, Network Security, Penetration Testing, Vulnerability Management, Servers, DNS, Information Technology, Microsoft Exchange, IT Audit, Security Architecture..., VPN, SIEM, Troubleshooting, Risk Assessment, Business Continuity, PCI DSS, Antivirus, IPS, ITIL, IT Management, IT Strategy, McAfee
Education
Sardar Patel University 2000 — 2002
Master of Science
Childress Insurance Adjusters, Inc. May 2008 - Present
Citizens Property Insurance November 2004 - April 2008
State Farm Insurance September 2000 - October 2004
Skills
Claims Handling, Property Claims, Adjustments, Insurance, Xactimate, General Insurance, Property & Casualty..., Catastrophe, Adjusters, Claim Investigation, Claim, Property, Claims Management, Property Damage, Liability, Commercial Lines, Casualty, Commercial Insurance, Litigation Management, Legal Liability
Education
Insurance Institute of America 2002 — 2003
AIC, Associate in Claims
Florida Gulf Coast University 1998 — 2000
Bachelor of Science (BS), Business Management
Polk Community College 1996 — 1998
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Professional Training
Aetna May 2012 - Present
Citizens Property Insurance November 2010 - June 2011
Zurich Insurance Services July 2007 - September 2010
Zurich Insurance Services February 2006 - July 2007
Skills
Property & Casualty..., Claim, Claims Management, Liability, Insurance, Casualty, Commercial Insurance, Commercial Lines, Legal Liability, General Insurance, Underwriting, Property Damage, Subrogation, Workers Compensation, Reinsurance, Claim Investigation, Professional Liability, Litigation Management, Claims Handling, Umbrella Insurance, Health Insurance
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Health Administration/Health Management
The University of Georgia 2011 — 2013
Medical Administrative Specialist / Billing & Coding Specialist Certification, Medical/Clinical Assistant, Billing & Coding
Florida State Community College of Jacksonville 2008 — 2011
Associate of Arts (A.A.), General Studies
Sanford Brown Institute of Jacksonville 2005 — 2007
Surgical Technology Certificate, Surgical Technology/Technologist
Citizens Property Insurance January 2008 - Present
Elias Designs May 2005 - Present
Brown Dog Creative July 2005 - October 2007
Rink Design Partnership Inc. April 2002 - May 2005
Unison Industries May 2001 - November 2001
University of North Florida February 1999 - December 2000
St. Johns River Community College January 1998 - December 1998
Florida Blue June 1996 - August 1997
Skills
Web Design, Graphic Design, Adobe Creative Suite, Logo Design, HTML, CSS, Microsoft Office 2007, Photography, Photoshop, PC, Mac, Illustrator, InDesign, Dreamweaver, Flash, Lightroom, Adobe Acrobat
Education
University of North Florida
Bachelors of Fine Arts Degree, Graphic Design, Magna Cum Laude
Citizens Property Insurance August 2008 - Present
Wardlaw March 2007 - Present
Allied Claims Service October 2009 - August 2010
DUN-RITE PROFESSIONAL SERVICES, INC August 2004 - October 2009
AFFORDABLE HOME FUNDING, INC May 2001 - August 2004
KVK CONTRACTING, INC January 1997 - May 2001
Skills
Claim, Insurance, Private Investigations, Subrogation, Liability, Claims Management, Property Damage, Legal Liability, Property & Casualty..., Claim Investigation, Commercial Lines, Casualty, Negotiation, Claims Handling, Xactimate, Commercial Insurance
Education
Spring Field Gardens High School
Diploma
State College of Florida-Manatee-Sarasota
Certificate, Insurance estimating
Citizens Property Insurance January 2007 - Present
Acosta Sales & Marketing January 2000 - August 2006
Skills
Troubleshooting, ITIL, Vendor Management, Supervising, Disaster Recovery, Active Directory, Visio, Customer Service, Software Documentation, Computer Hardware, Team Building, Citrix, Windows 7, Customer Satisfaction, Process Improvement, Technical Support, VMware, Project Management, Help Desk Support, Data Center, Networking, System Administration, Servers, SharePoint, System Deployment, IT Management, SDLC, Management, Training
Education
Tulane University 1983 — 1983
The University of Kansas 1976 — 1978
Walt Disney Parks & Resorts Technology June 2015 - Present
ALIMENTOS D'ÁRVORE September 2014 - June 2015
Poliedro Sistema de Ensino March 2013 - August 2014
Citizens Property Insurance May 2012 - December 2012
WALT DISNEY PARKS & RESORTS ONLINE + YELLOW SHOES CREATIVE GROUP January 2010 - May 2012
WALT DISNEY PARKS AND RESORTS ONLINE October 2008 - December 2009
WALT DISNEY PARKS AND RESORTS ONLINE October 2007 - September 2008
WALT DISNEY PARKS AND RESORTS ONLINE May 2006 - September 2007
WALT DISNEY PARKS AND RESORTS ONLINE May 2005 - August 2005
BUSINESS AND INNOVATION CENTER March 2005 - April 2005
Skills
Analytics, Team Leadership, Project Management, Process Improvement, Strategy, Analysis, Change Management, Strategic Planning, Management, Integration, Leadership, Budgets, Product Management, Cross-functional Team..., Marketing Strategy, SharePoint, Vendor Management, Marketing, Competitive Analysis, Business Analysis, Team Management, Business Intelligence, Data Analysis, Business Strategy, PMO, Project Portfolio..., Entrepreneurship, Training, Program Management, Resource Management, Databases, CRM, E-commerce, Business Process..., Project Planning
Education
University of Michigan - Stephen M. Ross School of Business 2004 — 2006
MBA, Corporate Strategy, Business Information Technology
Universidade Presbiteriana Mackenzie 1999 — 2002
BBA, Technology and Logistics
Citizens Property Insurance March 2009 - Present
Southern Fried Fuel Systems February 2003 - Present
Precision IT Group September 2007 - March 2009
VGT February 2006 - July 2007
Augusta County Schools February 2004 - January 2006
Guaranty Bank 2003 - 2004
Bell Industries 2000 - 2003
Metropolitan IT January 1997 - May 2000
Skills
Active Directory, Servers, Windows, Administration, Disaster Recovery, System Administration, Deployment, VMware, Citrix, Windows Server, Operating Systems, Microsoft Exchange, DNS, Network Administration, System Deployment, Virtualization, Windows 7, Cisco Technologies, Data Center, Troubleshooting
Education
The George Washington University
Confidential October 2014 - Present
Kaye Scholer LLP July 2013 - October 2014
Randstad USA February 2013 - July 2013
Austal February 2013 - July 2013
The CSI Companies May 2012 - September 2012
Citizens Property Insurance May 2012 - September 2012
Ferring Pharmaceuticals February 2011 - January 2012
Tekelec May 2010 - December 2010
Credit Suisse February 2007 - June 2009
New York & Company December 2005 - February 2007
Skills
Certified Project..., International Project..., HRIS, Payroll, Employee Benefits, Change Management, Data Validation, SDLC, Accounting, PeopleSoft, ADP Payroll, Ceridian, Lawson, Global HR, Global Projects, SaaS, Visio, Access, Microsoft Excel, Waterfall, RAD, SQL, Human Resources, SuccessFactors, Agile Project Management, Taleo, Spanish-English, Ultipro, Cybershift, Kronos WFC, E-Time, Self Service, Vendor Management, Gap Analysis, Crystal Reports, Oracle E-Business Suite, Talent Management, Deferred Compensation, ERP, Leadership, Requirements Analysis, Management
Education
New Jersey City University
University of Bridgeport
Memorial H.S 1992 — 1996
Secure Data Consortium February 1998 - Present
Citizens Property Insurance January 2011 - July 2015
Walmart, Verizon Business, Comsys December 2009 - December 2010
Riverside Neighborhood Watch 2008 - 2010
Harrington and Sampras 2007 - October 2009
ICON - IT Consulting Group November 2008 - August 2009
Citi January 2008 - October 2008
Bank of America August 2006 - October 2007
PartsBase.com 2000 - 2000
Skills
Disaster Recovery, Network Security, Security, Information Security, Information Technology, SDLC, Integration, Unix, Firewalls, Vendor Management, Consulting, CISSP, Active Directory, Business Continuity, Enterprise Architecture, Microsoft SQL Server, Computer Security, Financial Services, Networking, Java, Oracle, Web Application Security, Linux, Risk Analysis, Risk Management, Vulnerability Assessment, Risk Assessment, Penetration Testing, Software Development, Management
Education
University of Florida 1986 — 1992
Computer Informational Science
University of Florida
Computer Infomational Science, Computer Science
CSX Technology November 2011 - Present
Citizens Property Insurance November 2008 - November 2011
SAIC December 2007 - October 2008
IBM June 2006 - December 2007
Intergraph June 2004 - June 2006
University of Alabama in Huntsville April 2002 - June 2004
Skills
Solaris, Storage Area Networks, VMware ESX, EMC Storage, EMC Celerra, EMC SAN Administration, Cisco MDS SAN switches, Brocade Fibre Switches, NetApp Filers, Solutions Enabler, Unisphere, EMC ControlCenter, Clariion, Red Hat Linux, Windows Server, SAN, Cisco Nexus, FCoE, EMCISA, EMC design, SRDF, RecoverPoint, Data Center, Linux, Security, Servers, Cisco Technologies, Disaster Recovery, Enterprise Storage, Symmetrix, Veritas Volume Manager, Switches
Education
University of Alabama in Huntsville 2004 — 2006
MS, MIS
University of Alabama in Huntsville 1999 — 2002
BSBA, MIS
None April 2014 - Present
Aflac April 2014 - September 2014
Citizens Property Insurance October 2006 - January 2008
Florida Healthy Kids June 2000 - April 2004
Skills
Software Documentation, Customer Service, Access, Call Centers, Program Management, Team Leadership, Microsoft Word, Government, Microsoft Office, Teamwork, Spanish, Research, PowerPoint, Budgets, Event Planning
Education
Universidad del Sagrado Corazón 1987 — 1992
Bachelor dregree, Business Administration with Tourism
Colegio Nuestra Señora de Belen 1985 — 1987
High School
Colegio Nuestra Señora de la Merced 1981 — 1985
Middle School
Advance Auto Parts May 2013 - Present
The All Star Orchestra October 1992 - Present
Self October 2011 - May 2013
Citizens Property Insurance 2008 - 2011
Skills
SAS, Windows Server..., IBM mainframe systems..., CA-MICS, MXG, IBM mainframe COTS..., Windows Desktop..., COBOL, Music arranging, pianist, assembler, Visio, Pianist, Vendor Management, JCL, SPUFI, REXX, Assembler, Servers, Business Analysis, Disaster Recovery, ITIL, SAS Base, Mainframe, Programming, Databases
Education
Mississippi University for Women 1982 — 1984
Bachelor of Science, Computer Information Systems
Satellite High School
The Philip Craig Group, LLC October 2012 - Present
Citizens Property Insurance September 2011 - September 2012
Citizens Property Insurance 2001 - September 2011
Skills
Insurance, Leadership Development, Property & Casualty..., Instructional Design, Claims Management, Information Mapping, Call Centers, Captivate, Instructor-led Training, Training, Needs Analysis, Employee Training, Management, Training Delivery, Performance Management, Personnel Management, Leadership, Budgets, E-Learning, Organizational..., Interviews, Coaching, Team Building, Strategic Planning, Personal Branding, Social Media, Program Management, Small Business
Education
University of Florida 1983 — 1985
BS, Communications
Miami Norland Senior High
Bachelor's degree Communication
Verint July 2011 - Present
Citizens Property Insurance August 2010 - July 2011
Citizens Property Insurance February 2007 - July 2010
Tata Consultancy Services August 2001 - February 2007
Skills
Spring, Java Enterprise Edition, Web Services, JMS, Tomcat, EJB, Struts, Weblogic, SOA, Hibernate, JSP, Websphere, Agile Methodologies, Java, JDBC, Application Architecture, Microsoft SQL Server, Ext JS, MongoDB, WebSphere Application..., REST, CXF, jQuery, Apache, JavaScript, SOAP, Ant, SDLC, JBoss Application Server, Design Patterns, Oracle, Servlets, SQL
Education
Osmania University 1998 — 2001
MCA, Computers
Kaufman, Rossin & Co. 2014 - Present
MotionPoint August 2013 - October 2014
OpenPeak 2012 - October 2013
Emerson Network Power February 2011 - January 2012
Picture Marketing, Inc. November 2011 - 2012
US-Yellow September 2009 - February 2011
Bayview Financial June 2007 - May 2009
Citizens Property Insurance November 2002 - April 2006
CIP 2002 - 2006
Citibank Sao Paulo 1997 - 2002
Skills
EJB, JBoss, Maven, Struts, JMS, Tomcat, Ant, Websphere, Servlets, Jetty, Weblogic, JDBC, Groovy, Eclipse, Agile, Java, XML, DB2, JavaScript, SQL Server, MySQL, Linux, MVC, Visual Basic, RDBMS, Shell Scripting, System Architecture, Project Planning, Database Development, Ivy, PowerBuilder, JUnit, Spring, SOAP, Hibernate, REST, SOA, Scala, TDD, BDD, Android, Scrum, Play Framework, PHP, Agile Methodologies, SDLC, Software Deployment, AJAX, Web Services, Apache Ivy
Education
Universidade Presbiteriana Mackenzie 1999 — 2002
Processamento de Dados, Computers
Citizens Property Insurance Corporation January 2014 - Present
Citizens Property Insurance February 2011 - December 2013
Remedy Intelligent Staffing March 2010 - February 2011
Capelouto Termite & Pest Control, Inc. September 2008 - December 2009
American Woodmark January 2006 - January 2007
American Woodmark October 2002 - January 2006
Skills
Employee Relations, Microsoft Office, Data Entry, Microsoft Word, Customer Service, PowerPoint, Recruiting, Microsoft Excel, Retail, Access Database, Process Scheduler, System Administration, Process Improvement, Sales, Access, Social Networking, Team Building, Research, Leadership Development, Windows 7, Budgets, Purchasing, Troubleshooting, Time Management, Leadership
Education
St. Cloud State University 1996 — 2001
N/A, History
Carlton High School 1992 — 1996
Allstate October 2014 - Present
Allstate March 2013 - Present
Citizens Property Insurance January 2008 - June 2011
EDS, Incorporated February 2007 - November 2007
FMH Benefit Services July 2006 - October 2006
SirsiDynix, Corporation March 2001 - June 2006
Skills
Business Analysis, IT Management, ITIL, Leadership, Management, Software Documentation, Team Building, Training, Troubleshooting, Process Improvement
Education
University of Alabama in Huntsville 2002 — 2005
M.B.A., Management of Technology
University of West Florida 1996 — 2000
B.S., Business Administration
Self January 2010 - Present
CTI Resource Management Services October 2008 - Present
Shelly, Middlebrooks & O'Leary June 2007 - January 2008
Citizens Property Insurance April 2005 - April 2007
Citizens Property Insurance October 2003 - April 2005
Allstate Insurance Agency February 2003 - October 2003
Amelia Underwriters January 2002 - February 2003
Skills
Property & Casualty..., Outlook, Analysis, Commercial Insurance, Underwriting, Claims Management, General Insurance, Risk Assessment, Project Management, Public Speaking, Photoshop, Social Media, Insurance, Customer Service, Program Management, Microsoft Office, Microsoft Excel, Access, Microsoft Word, Visio, BMC Remedy, Technical Support, Data Entry, PowerPoint, Process Improvement
Education
University of Alabama at Birmingham 1989 — 1999
Bachelor of Arts (B.A.), English
State of Florida - Lottery November 2012 - Present
Breckinridge School of Nursing @ ITT Technical Institute February 2012 - October 2012
Citizens Property Insurance November 2009 - January 2012
Florida Department of Financial Services August 2009 - November 2009
Skills
Information Mapping, Marketing and Outreach, Procurement, Invoicing, Records Management, Executive Level..., Project Management, Event Planning, Department Budgeting, Resource Management
Education
Tallahassee Community College 1996 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Buckner, Shifrin, Etter, Dugan, Bradfute & Kohlman February 2011 - Present
Citizens Property Insurance September 2006 - January 2011
Florida Insurance Guaranty Association July 2004 - September 2006
The Main Street America Group April 2001 - July 2004
Allstate 1986 - 1999
Patrick Air Force Base/RCA 1979 - 1982
Skills
Claims Management, Property & Casualty..., Claim, Legal Liability, Liability, Commercial Insurance, Casualty, Insurance, Commercial Lines, General Insurance, Workers Compensation, Professional Liability, Claim Investigation, Litigation Management, Underwriting, Reinsurance, Adjustments, Umbrella Insurance, Health Insurance, Property Damage, Subrogation, Risk Management
Education
Purdue University
Purdue University
BlueCross BlueShield of North Carolina April 2014 - Present
Insite Managed Soutions October 2010 - April 2014
Citizens Property Insurance February 2009 - October 2010
Citizens Property Insurance April 2006 - February 2009
Citizens Property Insurance April 2006 - February 2009
Sitel January 2003 - April 2006
Green Tree Servicing 1999 - 2002
Conseco 1998 - 2002
Alambama Manufactured Housing Insutitute 1995 - 1997
Education
Regis University 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Florida 1986 — 1990
Catlin 2011 - Present
RenaissanceRe 2008 - 2011
Citizens Property Insurance 2004 - 2008
Harbor Insurance Group 1990 - 2004
Republic Insurance Group 1980 - 1990
Education
American Institute of Property & Liability Underwriters
Charted Property Casualty Underwriter - CPCU, Insurance
California State University
Bachelor of Arts (BA), Political Science and Government
Los Angles Valley Colege
Associate’s Degree, Administration of Justce
University of California, Los Angeles
The College of Insurance, Risk Management & Insurance
Hub International Florida, formerly Kuykendall Gardner October 2014 - Present
Citizens Property Insurance August 2013 - Present
Kuykendall Gardner, LLC May 1997 - September 2014
City of Orlando September 2009 - August 2012
Florida Sports Foundation March 2010 - July 2011
Winter Park Chamber of Commerce January 2010 - December 2010
Skills
Leadership, Insurance, Strategy, Negotiation, Strategic Planning, Public Speaking, Marketing, Leadership Development, Workers Compensation, Management, Public Relations, Professional Liability, Social Media, Team Building, Nonprofits, Event Planning, Employee Benefits, Coaching, Budgets, Underwriting, Property & Casualty..., Policy, Media Relations, Government, Fundraising, Small Business
Education
University of Florida 1989 — 1993
BA, Political Science
Aetna home office sales school
Aetna home office sales school
Bankers Insurance Group February 2015 - Present
Bankers Insurance Group January 2014 - February 2015
Citizens Property Insurance May 2010 - January 2014
Citizens Property Insurance August 2008 - May 2010
Servpro Industries May 2005 - August 2008
The Home Depot March 2002 - May 2005
State Farm Insurance July 1993 - March 2002
Skills
Business Strategy, Insurance, Underwriting, Property & Casualty..., Claim, Casualty, Strategic Planning, Strategy, Process Improvement, Commercial Insurance, Leadership, Liability, Vendor Management, Team Building, Claims Management, Executive Management, Subrogation, Organizational..., Reinsurance, Claim Investigation, Health Insurance, Legal Liability, Financial Risk, Professional Liability, Umbrella Insurance, Xactimate, Claims Resolution, Call Centers, Property Claims, Risk Management, Negotiation, Homeowners, Talent Management, Property Damage, Liability Analysis, Commercial Lines, Analysis, Employee Benefits, Life Insurance, Excess, General Insurance, Sales, Training, Brokers, Enterprise Risk..., Inland Marine, Litigation Management, CPCU, Claims Handling, Insurance Law
Education
Troy State University 1980 — 1984
B.S., Business Adminstration with emphasis in Finance
American Tower August 2012 - Present
Agero, Inc. August 2011 - July 2012
Citizens Property Insurance April 2006 - July 2011
Citizens Property Insurance June 2006 - June 2007
TEK Systems May 2006 - June 2006
TEK Systems March 2006 - May 2006
Titan Industries September 2005 - February 2006
PCF, Inc May 2004 - September 2005
Estech Systems, Inc. (ESI) April 2000 - April 2003
University of Texas Health Science Center at San Antonio September 1998 - August 1999
Skills
BMC Footprints..., Numara Footprints, Microsoft SQL Server, Microsoft Excel, Windows Server, Access, Visio, ITIL, Linux, Troubleshooting, Microsoft Office, SQL, Windows, Computer Hardware, MS Project, System Administration, Software Documentation, Help Desk Support, Active Directory, Integration, XP, Windows 7, Change Management, Management, Technical Support, IT Service Management
Education
The University of Texas at San Antonio 1998 — 2000
Computer Science
Business Careers High School 1994 — 1998
HS Diploma, Business & Programming
Max Bray November 2011 - Present
Citizens Property Insurance Corporation 2012 - 2015
Hammerman & Gainer Inc. March 2011 - November 2011
MacNeill Group, Inc. December 2007 - September 2008
Louisiana Citizens Property Insurance Corporation 2007 - 2008
Louisiana Citizens Property Insurance Corporation 2007 - 2008
Citizens Property Insurance February 2006 - November 2007
State Farm Insurance 1990 - 2005
Skills
Claims Management, Claim, Property & Casualty..., Property Damage, Insurance, Casualty, Xactimate, Commercial Insurance, Commercial Lines, Liability, Subrogation, General Insurance, Legal Liability, Litigation Management, Insurance Adjusting, Claim Investigation, Workers Compensation, Umbrella Insurance, Reinsurance, Claims Handling, Homeowners, Property Claims, Adjustments, Claims Resolution, Adjusters, Mediation, Professional Liability, Risk Management, Underwriting, Excess, Health Insurance, Brokers, Liability Analysis, Large Loss, Casualty Claims, Insurance Law, Catastrophe, Employee Benefits, Investigation, Loss Adjusting, Life Insurance, Property, Accident, Fraud, Casualty Insurance
Education
Oklahoma Christian University 1971 — 1975
BS, Psychology, Business
Putnam City West
Putnam City West
Putnam City West
Citizens Property Insurance November 2013 - July 2015
Citizens Property Insurance Corporation May 2010 - November 2013
Citizens Property Insurance Corporation June 2006 - May 2010
Florida Metropolitan University October 2004 - January 2007
Poe Financial Group September 2004 - June 2006
Taller Inter Cultural Hispano-Americano (TICH) January 2004 - May 2006
Primerica November 2002 - September 2004
Fidelity Information Services (formerly Cybertek\MYND\PMSC\Alltel) September 1999 - June 2004
Time Customer Service June 1993 - August 1999
TTI Technologies November 1991 - June 1993
Skills
Software Development, Enterprise Architecture, SDLC, Integration, SQL, Microsoft SQL Server, Thunderhead, Visual Basic, C++, Visual C++, Troubleshooting, XML, Web Services, Web Development, Java, HTML, JavaScript, Websphere, .NET, Visual Studio, Agile Methodologies, Requirements Analysis, Team Leadership, Project Management, Software Documentation, Visio, Java Enterprise Edition, Oracle, PL/SQL, T-SQL, SOA, Process Improvement, Requirements Gathering, Active Directory, IT Strategy, JDBC, JSP, MS Project, Scrum, Servlets, Business Intelligence, EJB, Eclipse, Hibernate, IIS, Spring, Struts, MS Access, DB2, WebSphere
Education
Universidad del Sagrado Corazón 1988 — 1995
Master’s Degree, M.B.A with concentration on Information Technology, Suma Cum Laude
University of Puerto Rico-Rio Piedras 1983 — 1987
Bachelor’s Degree, Mathematics and Computer Science, Magna Cum Laude
Robinson High School, Santurce PR 1981 — 1983
High School
Citizens Property Insurance November 2009 - Present
Citizens Property Insurance July 2008 - November 2009
ISOCORP January 2007 - June 2008
Reed Employment 2001 - 2006
Abacus Recruitment Solutions 2000 - 2000
Skills
Applicant Tracking..., Internet Recruiting, Talent Acquisition, Technical Recruiting, Recruiting, Talent Management, Employee Benefits, College Recruiting, Benefits Negotiation, Executive Search, Employee Relations, Succession Planning, Screening Resumes, Employee Engagement, HRIS, Travel Assistance, Relocation, Vendor Management, Sourcing, Interviews, Performance Management, Human Resources, Personnel Management, Onboarding
Education
Oxford Brookes University 1995 — 1999
Bachelor's degree, Real Estate Management
AutoTrader.com July 2014 - Present
Atlanta Quality Assurance Association January 2014 - Present
Silverpop, an IBM Company October 2011 - July 2014
Institute of Nuclear Power Operations March 2011 - February 2012
Consumer Source, Inc. February 2011 - March 2011
Jackson Healthcare March 2008 - January 2011
Citizens Property Insurance July 2006 - March 2008
Datamaxx August 2001 - July 2006
Autodesk June 1998 - May 2001
Stone & Webster January 1996 - June 1998
Skills
Agile Methodologies, Software Quality..., Test Automation, Exploratory Testing, Testing, Test Planning, Test Cases, Requirements Gathering, Selenium, QTP, SQL, TFS, Visual Studio, Defect Tracking, Quality Center, SDLC, Web Applications, User Acceptance Testing, Business Analysis, Software Documentation, Databases, Integration, Software Project..., Android, Web Testing, Bug Tracking, Usability Testing, Functional Testing, Agile Project Management, Software Design, Oracle, VB.NET, C#, VBScript, Load Testing, Test Management, JIRA, System Integration..., ISTQB, SoapUI
Education
University of Illinois at Urbana-Champaign
Architecture
ProfileGorilla May 2013 - Present
Citizens Property Insurance August 2008 - May 2013
T.J. Inc. & MES Corp. August 2006 - August 2008
University of Central Florida - FOR-PD October 2003 - August 2006
Florida State University September 2001 - July 2003
Leon County Schools August 1998 - July 2003
Skills
Start-ups, Vendor Management, Program Management, Business Analysis, Management, Analysis, Leadership, SDLC, Process Improvement, Insurance, Strategy, Team Leadership, Software Documentation, Software Development, Training, Business Process..., Strategic Planning, Requirements Gathering, Requirements Analysis, Project Management, Business Development, Business Process, Risk Management, Networking, Information Technology, SaaS, Executive Management, Claim, Agile Methodologies, Big Data, IT Strategy, Enterprise Architecture, Operations Management, IT Management, Entrepreneurship, Business Intelligence, Start-up Ventures, Microsoft Technologies, Workflow Management, Software Project...
Education
University of Central Florida - College of Business Administration
Bachelors, Management of Information Systems
Emensa Solutions, LLC. 2010 - Present
Voxeo an Aspect Software Company 2012 - Present
Electronic Arts 2011 - 2012
Foreign Currency Exchange Corp. / Bank of Ireland March 2010 - October 2011
Auris Technology January 2007 - 2011
eLEAD March 2008 - March 2010
Bsafe Online September 2007 - March 2008
Citizens Property Insurance December 2005 - December 2006
eLEAD September 2003 - December 2005
Aptimus May 2000 - February 2001
Skills
Databases, Microsoft SQL Server, SQL, Database Design, Software Development, Data Warehousing, Cloud Computing, Business Intelligence, MySQL, Linux, Software Documentation, Disaster Recovery, Testing, SQL Tuning, Windows Server, Enterprise Architecture, Database Administration, Oracle, XML, Security, Performance Tuning, SSIS, SSRS, ETL, Telecommunications, C#, High Availability, DB2, System Administration, Team Building, Strategic Planning, Big Data, ITIL, Telephony, Call Centers, E-commerce, Troubleshooting, JavaScript, Operating Systems, Application Development, Management, Team Leadership, Mentoring, Managing Database
Education
University of Miami 2006 — 2006
Olympic College 1996 — 1999
College of Boca Raton 1989 — 1990
Heritage Property & Casualty Insurance January 2014 - Present
Homeowners Choice Property & Casualty Insurance Company, Inc. September 2012 - January 2014
Citizens Property Insurance September 2008 - December 2011
Citizens Property Insurance Corporation June 2008 - September 2008
Citizens Property Insurance Corporation January 2008 - June 2008
State Farm September 2006 - December 2007
Alachua County Sheriff's Office June 2004 - August 2006
Skills
Property, Property Damage, Subrogation, Claim Investigation, Xactimate, Property Claims, Claims Management, Negotiation, Training, Insurance, Commercial Lines, Legal Liability, Casualty, Liability, Claim, Property, Commercial Insurance, Casualty Insurance
Education
University of Florida 2002 — 2006
BA
University of Florida 2002 — 2006
Bachelor of Arts (B.A.), Criminology
Wells Fargo Home Mortgage February 2014 - Present
JPMorgan Chase May 2013 - February 2014
Citizens Property Insurance February 2010 - May 2013
JPMorgan Chase March 2008 - February 2010
Skills
Insurance, Call Center, Underwriting, Visio, Customer Service, Access, Data Entry, Outlook, Microsoft Office, Microsoft Excel, Leadership, Customer Satisfaction, Analysis, Team Leadership, Administrative..., Microsoft Word, Data Analysis, Team Building, Risk Management, Project Planning, Program Management, Call Centers, Mortgage Lending
Education
Northwest Vista College 2009 — 2010
Talari Networks September 2015 - Present
CEB June 2013 - September 2015
Dynamix Group, Inc. March 2012 - June 2013
Publix Super Markets, Inc. September 2009 - April 2012
Infinity Software Development July 2009 - September 2009
Citizens Property Insurance October 2005 - June 2009
BIPT, Inc April 2003 - October 2005
The Academy Of Florida April 2002 - April 2003
Doghouse Technologies, Inc March 1999 - April 2002
Valueweb, Inc. May 1997 - March 1999
Skills
Cisco Nexus, Data Center, Firewalls, Cisco IOS, Virtualization, Network Engineering, Load Balancing, Checkpoint, Cisco Routers, BGP, Networking, Network Architecture, CCNP, Riverbed, Cisco Routing &..., F5 BigIP, EIGRP, Catalyst Switches, Cisco Certified, Cisco UCS, Wireshark, TCP/IP, Nexus 7k, Nexus, FCoE, OTV, VPC, Applications Delivery, Private Cloud, Cascade, Network Design, OSPF, OPNET, IXIA
Education
St Petersburg College 1999 — 2000
Zurich North America March 2013 - Present
Citizens Property Insurance January 2012 - February 2013
The Hartford July 2007 - August 2011
Safeco Insurance 2006 - 2007
Safeco Insurance August 2002 - September 2006
Safeco Insurance May 1999 - September 2006
Safeco Insurance August 1996 - August 1998
Safeco Insurance August 1997 - May 1998
Skills
Property & Casualty..., Claims Management, Insurance Claims, CPCU, AIC, Commercial Lines, General Liability, Claims, Casualty, Liability, Litigation Management, Insurance, Coverage, Legal Liability, Claim, Commercial Insurance, Casualty Insurance, Leadership, Process Improvement
Education
The Institutes 1995 — 1995
Chartered Property and Casualty Underwriter
University of Illinois at Urbana-Champaign 1984 — 1988
Bachelor of Arts, Economics
Citizens Property Insurance January 2011 - Present
ATD (formerly ASTD) March 2011 - Present
Jackson National Life February 2007 - January 2011
Jackson National Life February 2004 - February 2007
RMT, Inc. October 2002 - February 2004
Vistakon 1997 - 2002
AT&T August 1985 - January 1997
Skills
E-Learning, Instructional Design, Articulate Storyline, Captivate, Training, Learning Management..., Blended Learning, SuccessFactors LMS, SumTotal LMS, ADDIE, Needs Analysis, Instructor-led Training, Leadership, Technical Writing, Multimedia, Camtasia, Project Management, Software Documentation, SnagIt, Employee Training, Program Management, SCORM, Instructional Technology, PowerPoint, Training Delivery, Hands-on Training, Adobe Acrobat, Dreamweaver, Access, Microsoft Office, Adult Education, Visio, Technical Training, Articulate Studio, SharePoint, Flash, Distance Learning, Educational Technology, Knowledge Management, Organizational Learning, Workshop Facilitation, Curriculum Design, Curriculum Development, Content Development, RoboHelp, Editing, Job Aids, Training Needs Analysis, Content Management, Illustrator
Education
Ozarks Technical Community College
Associate of Science (A.S.), Computer Information Technology
Citizens Property Insurance July 2011 - Present
Florida Department of Law Enforcement October 2010 - June 2011
Florida Department of Highway Safety and Motor Vehicles October 2005 - September 2010
Skills
Procurement, Contract Management, Vendor Management, Purchasing, Process Improvement, Negotiation, Analysis, Contract Negotiation, Materials Management, Change Management, Sourcing, Business Process..., Project Planning, Policy, Budgets, Program Management, Operations Management
Education
University of Central Florida 2000 — 2004
Bachelor of Science (BS), Public Administration
Seminole Community College
Associate's degree
Citizens Property Insurance Area Coordinator - Zeta Phi Beta Sorority, IncorporatedZeta Phi Beta Sorority Inc.August 2012 - Present
Zeta Phi Beta Sorority Inc. 1985 - 2012
Skills
Property & Casualty..., Claims Management, Property Damage, Property Claims, Customer Service, Fundraising, Insurance, Mortgage Banking, Claims Training, Commercial Claims, Commercial Insurance, Risk Management, Risk Assessment, Loss Mitigation, Underwriting, Adjusters, Workers Compensation, Legal Liability
Education
University of Florida
Bachelor of Arts (B.A.), English
Bank of America November 2013 - Present
Citizens Property Insurance April 2012 - August 2013
Zurich Insurance July 2011 - March 2012
Bank of America January 2010 - July 2011
Comp Options Inc. June 2009 - September 2009
Allstate October 2004 - May 2009
Fidelity Information Services September 1991 - August 2004
Skills
Data Warehousing, Data Architecture, DB2, Metadata Management, Project Management, Data Modeling, ETL, SDLC, SSIS, Business Intelligence, Database Design, Requirements Gathering, Enterprise Architecture
Education
Trident Technical College
AS, Information Systems
The Business Backer February 2015 - Present
Crossroads Church (Cincinnati, OH) May 2014 - February 2015
Citizens Property Insurance Corporation June 2013 - May 2014
Citizens Property Insurance June 2011 - June 2013
Homes Media Solutions (Homes.com Division of Dominion Enterprises) May 2006 - June 2011
Wakulla Bank February 2006 - April 2006
Bodybuilding.com January 2005 - January 2006
Skills
HTML, CSS, jQuery, JavaScript, ColdFusion, PHP, Java, XHTML, SEO, Flash, ActionScript, User Interface Design, Photoshop, Dreamweaver, Web Design, Web Development, Graphic Design, MySQL, AJAX, Adobe Creative Suite, IIS, User Experience, Agile Methodologies, Certified Scrum Master..., SQL, Web Analytics, Requirements Analysis, WordPress, Website Development, Databases, HTML 5, Web Applications, XML, Windows, User Interface, Scrum, E-commerce, Information Architecture, ASP, Web Services, Usability, Software Documentation
Education
Tallahassee Community College 2004 — 2010
AS, Web Technologies
Lincoln High School 1999 — 2002
High School Diploma
Aerotek February 2015 - Present
Convergys August 2014 - October 2014
EverBank June 2013 - December 2013
Citizens Property Insurance January 2012 - May 2013
Eagle Bend Mfg May 2010 - December 2010
Dr Michael Willens February 2010 - May 2010
Blue Cross Blue Shield Jacksonville January 2007 - November 2009
Eastern Maintenance and Services Inc 2001 - 2006
Johnson Controls 2000 - 2001
CSX Intermodal Terminals, Inc. 1992 - 1995
Skills
Facilities Management, Outlook, Administrative..., System Administration, Invoicing, Training, Office Management, Insurance, Leadership, Team Building, Office Administration, Management, Project Coordination, Access
Education
Automation Training University 1974 — 1975
2Computer Operations & Computer Programming, 4.0
University of Houston-Downtown
Computer Science
Northgate Arinso October 2014 - Present
Professional Organization January 2013 - October 2014
past consulting firm 2008 - 2014
past consulting firm 2008 - 2014
past consulting firm 2008 - 2014
Vistakon June 2012 - July 2013
Citizens Property Insurance November 2010 - June 2012
EXIT Real Estate Gallery 2006 - December 2010
Lender Processing Services July 2008 - October 2008
Friends Working to Free Scott Speicher September 2002 - January 2007
Skills
Real Estate, Foreclosures, Project Management, SDLC, Vendor Management, Business Analysis, First Time Home Buyers, Relocation, Requirements Analysis, SharePoint, Requirements Gathering, Visio, Program Management, Analysis, Management, Business Intelligence
Education
Project Management Institute 2013 — 2013
Project Management Professional (PMP) certification, Project Management
Department of Business and Professional Regulation 2006 — 2006
Licensed Real Estate Sales Associate, Real Estate Sales
University of North Florida 1983 — 1986
Bachelors, Computer Information Systems
Citzens Property Insurance September 2012 - Present
Citizens Property Insurance June 2008 - September 2012
Florida Department of Environmental Protection November 2003 - June 2008
Florida Department of Environmental Protection February 1999 - November 2003
Florida Department of Environmental Protection November 1996 - February 1999
Image API Inc. August 1995 - November 1996
Department of the Interior July 1991 - July 1995
Department of the Interior November 1989 - July 1991
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Public Speaking, Budgets, Strategic Planning, SQL, Management, Analysis, Project Management, System Administration, Access, Team Building, Editing, Troubleshooting, Business Analysis, Business Intelligence, Data Analysis, Database Design, Leadership, Microsoft SQL Server, Negotiation, Process Improvement, Program Management, Requirements Analysis
Education
Tallahassee Community College 2007 — 2007
CEU
Florida State University 2006 — 2007
CEU
University of Alaska Anchorage 1983 — 1988
Citizens Property Insurance Corporation January 2014 - Present
Citizens Property Insurance March 2012 - January 2014
State Farm Insurance June 2011 - March 2012
State Farm Insurance June 2007 - June 2011
State Farm Insurance December 2004 - June 2007
State Farm Insurance September 2001 - December 2004
Skills
Property & Casualty..., Underwriting, Commercial Insurance, General Insurance, Management, Leadership, Liability, Umbrella Insurance, Inland Marine, Workers Compensation, Property Claims, Commercial Lines, Casualty, Insurance, Casualty Insurance
Education
Warner University 2003 — 2005
Master of Business Administration (MBA)
University of Florida 1996 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Anchor Property and Casualty Insurance March 2015 - Present
Gulfstream Property and Casualty Insurance March 2013 - March 2015
Nomad Adjusting, LLC July 2011 - February 2013
Citizens Property Insurance July 2005 - October 2010
State Farm Insurance 1992 - 2005
Skills
Claim, Property Law, Claims Management, Property & Casualty..., Liability, Loss Adjusting, Property Claims, Insurance, Property Damage, Casualty, Legal Liability, Xactimate, Catastrophe, Product Liability, Workers Compensation, Litigation Management, Litigation, Subrogation, Commercial Lines, Adjusters, Claim Investigation, Accident, General Insurance, Large Loss, Reinsurance, Commercial Insurance, Training, Estimating, Homeowners
Education
Purdue University 1985 — 1989
BA, Communications, English
Citizens Property Insurance June 2007 - Present
Kemper Auto and Home February 2006 - June 2007
Skills
Business Analysis, Requirements Gathering, SDLC, Insurance, Software Documentation, Requirements Analysis, User Acceptance Testing, Visio, Business Requirements, Process Improvement, Quality Assurance, Analytics, Systems Analysis, Business Process, Access, Vendor Management, Analysis, Business Process..., Risk Management, Business Intelligence, SharePoint
Education
University of Arkansas at Little Rock 1999 — 2002
MBA
Decagon Devices, Inc. May 2013 - Present
Citizens Property Insurance March 2008 - May 2013
BIPT February 2007 - March 2008
Hewlett-Packard February 1999 - June 2006
Janda Web LLC September 1997 - September 1998
Safeway February 1991 - June 1998
Skills
Testing, SDLC, Quality Assurance, Requirements Analysis, Agile Methodologies, Software Development, SOA, Project Management, Program Management, Process Improvement, Scrum, Quality Center, Software Quality..., SQL, Test Strategy, Test Planning, Waterfall, Test Cases, Manual Testing, Guidewire, Requirements Gathering
Education
San Jose State University 2001 — 2004
M.B.A, Business
San Jose State University 2001 — 2004
M.S. Engineering, Engineering
San Jose State University 1992 — 1998
B.S. Engineering, Manufacturing Engineering
Kemper June 2014 - Present
Kemper November 2009 - June 2014
Citizens Property Insurance November 2008 - November 2009
Kemper Auto and Home April 2008 - November 2008
Kemper Auto and Home April 2007 - April 2008
Kemper Auto and Home June 2006 - April 2007
Kemper Auto and Home June 2002 - June 2006
Skills
Insurance
Education
University of Massachusetts, Amherst 1995 — 1999
B.S., Mathematics
Accenture March 2013 - Present
JPMorgan Chase April 2012 - December 2012
SEI Investments September 2011 - April 2012
Citizens Property Insurance July 2008 - September 2011
Harris Corporation 2007 - 2008
BCBSFL 2005 - 2006
Kemper Auto and Home 2004 - 2005
CSX Technology 2002 - 2004
Skills
JMS, Spring, SOA, EJB, Agile Methodologies, JDBC, Hibernate, Websphere, Struts, Java Enterprise Edition, JSP, SDLC, Tomcat, Enterprise Architecture, Integration, Spring Framework, Web Services, Weblogic, Software Project..., WebLogic
Education
University of Mumbai 1994 — 1996
PGDST, Software Technology
University of Mumbai 1990 — 1994
BE, Electronics
VESIT 1990 — 1994
Bachelor of Engineering (BE), Electronics Engineering
Computer Sciences Coeporation October 2010 - Present
Unisys November 2008 - October 2010
Citizens Property Insurance October 2005 - November 2008
Unisys August 2004 - July 2005
US Navy May 1984 - June 2004
Skills
Customer Service, Troubleshooting, Active Directory, SQL, Software Documentation, Windows Server, System Administration, Visio, Windows 7, Information Assurance, Cybersecurity, Good Mobile Control, Risk Management, Wireless Networking, Configuration Management, VTC, Cisco VoIP, Linux, Satellite Communications, Fiber Optics, WhatsUp, VPN, MeetingPlace, Solarwinds, DNS Management, DHCP, Information Security, Disaster Recovery, Business Continuity, Corporate Governance, Auditing, IT Risk Management, COBIT, PCI DSS, ISO/Iec, Antivirus, Intrusion Detection, ISO 27002, Firewalls, Computer Emergency..., Computer security..., Smart Devices, Bluetooth, WiFi, Operating Systems
Education
University of Maryland University College 2015 — 2017
Master's degree, Cybersecurity
University of Maryland University College 2015 — 2017
Master's degree, MBA
University of Maryland University College 2011 — 2015
Bachelor's degree, Computer and Information Systems Security/Information Assurance
University of Maryland University College 2009 — 2015
Bachelor's degree, Computing
Citizens Property Insurance Corporation September 2013 - Present
Citizens Property Insurance Corporation May 2009 - September 2013
Citizens Property Insurance November 2007 - June 2009
Skills
Business Analysis, Insurance, Customer Service, Process Improvement, Project Management, Risk Management, Analysis, SDLC, Requirements Analysis, Training
Education
University of Georgia - Terry College of Business 1980 — 1984
Bachelor of Business Administration (BBA), Management Information Systems, General
Citizens Property Insurance July 2011 - Present
Insurance Auto Auctions May 2010 - July 2011
Nationwide Insurance 2000 - 2007
Skills
Claims Management, Claim, Insurance, Property & Casualty..., General Insurance, Liability, Commercial Insurance, Casualty, Underwriting, Workers Compensation, Legal Liability, Commercial Lines, Subrogation, Property Damage, Risk Management, Professional Liability, Litigation Management, Reinsurance, Claim Investigation, Umbrella Insurance, Life Insurance, Inland Marine, Claims Resolution, Liability Analysis, Claims Handling, Casualty Insurance
Education
Northwood University 1994 — 1998
Lastar March 2012 - Present
Luxottica Retail June 2011 - February 2012
Peerless Technologies September 2010 - May 2011
Enterprise Information Technology March 2008 - May 2010
Northrop Grumman Corporation November 2007 - February 2008
Citizens Property Insurance February 2006 - October 2007
Florida Department of Revenue July 2004 - January 2006
Forgent July 2001 - October 2001
Concero June 1999 - June 2001
TRW March 1995 - June 1999
Skills
SOA, Hibernate, JPA, Maven, Ant, Scala, Jsp, Javascript, Sap CRM/ECC, Core Spring, Spring Webservices, Spring MVC, Wicket, Spring Webflow, Core Java, Struts, Oracle, DB2, MySql, IBM Websphere, Weblogic, Akka, Camel, JSP, Spring
Education
The University of Texas at Austin
Computer Science
Northeastern University
MIS
Acosta Sales & Marketing May 2013 - Present
Acosta Sales & Marketing April 2012 - May 2013
Citizens Property Insurance April 2008 - February 2010
Convergys February 2006 - April 2008
Acosta Sales & Marketing July 2004 - August 2005
Skills
Business Analysis, Business Process, Business Process..., Process Improvement, Requirements Analysis, SDLC, Data Analysis, Call Center, Project Management, Program Management, Disaster Recovery, Analysis, Sla, Six Sigma, Customer Satisfaction, Cross-functional Team..., Management, Outsourcing, SharePoint, Team Leadership, Call Centers, Visio, Software Documentation, ITIL, Operations Management, User Acceptance Testing, System Testing
Education
Stetson University 1998 — 2002
Bachelor of Science (B.S.), Molecular Biology
Expert Global Solutions August 2015 - Present
Convergys August 2007 - August 2015
Colo 5 2009 - 2009
ADT Securities July 2007 - August 2007
Citizens Property Insurance August 2005 - June 2007
Capital One December 2000 - June 2005
Circuit City November 1998 - December 2000
First Data Corporation July 1994 - November 1998
Skills
Cisco, Data Center, Disaster Recovery, VoIP, Routers, Cisco Technologies, Firewalls, Network Security, EIGRP, CCNA, OSPF, Cisco IOS, Telecommunications, VPN, Networking, Network Architecture, WAN, Routing
Education
Northwest Missouri State University 1987 — 1990
Bachelor of Science (B.S.)
Citizens Property Insurance Corporation July 2008 - Present
Citizens Property Insurance June 2005 - July 2008
LanWorks, Inc 1993 - 2003
SLOC 2001 - 2002
IBM 1997 - 2000
Skills
Windows, Disaster Recovery, Business Continuity, Information Security, Information Security..., Security, Risk Management, Risk Assessment, CRISC, CISM, CISSP, Vendor Management, IT Service Management, IT Management, COBIT, Network Security, Security Audits, ISO 27001, Computer Security, Penetration Testing, Information Technology, Security Awareness, Governance, Vulnerability Assessment, ITIL, Enterprise Risk..., Checkpoint, Firewalls, Enterprise Architecture, Data Center, IT Strategy, Security+, IT Risk Management, Virtualization, IT Operations, DLP, Network Architecture, IT Audit, Active Directory, Information Assurance, Identity Management, Incident Management, VMware, Infrastructure, System Administration, NIST, Business Continuity..., OWASP, Microsoft Technologies, SDLC
Education
The New School
Business Management
Villanova University
JPMorgan Chase August 2012 - Present
Citizens Property Insurance September 2008 - July 2012
fidelity information systems May 2006 - September 2008
Fidelity Information Services September 2006 - March 2008
Capital One April 2006 - September 2006
WellPoint November 2005 - April 2006
Cisco December 2004 - December 2005
Skills
ClearQuest, Quality Center, SDLC, System Integration..., Test Planning, Defect Tracking, QTP, Regression Testing, User Acceptance Testing, Test Cases, Test Management, Web Testing
Education
Osmania University 1996 — 1999
Citizens Property Insurance July 2012 - Present
Citizens Property Insurance 2005 - July 2012
Aon February 2003 - 2005
Skills
Catastrophe Modeling, Property & Casualty..., Insurance, Reinsurance, Risk Management, Financial Risk, Requirements Gathering, Catastrophe, Business Analysis, Liability
Education
Southern University at New Orleans
MS, Computer Information Systems
University of Louisiana at Lafayette
BS, Education
Citizens Property Insurance Corporation January 2014 - Present
Citizens Property Insurance April 2011 - January 2014
Citizens Property Insurance 2009 - April 2011
Zurich Insurance Services September 2006 - May 2008
MacDuff Underwriters January 2005 - July 2006
Franzese & Associates, Inc. November 2000 - January 2005
Skills
Strategic Leadership, Underwriting, Commercial Lines, Business Development, Property & Casualty..., Business Strategy, Program Management, Property, General Liability, Casualty, Risk Based Inspection, Inspection, Legal Liability, Process Improvement, Umbrella Insurance, Liability, Insurance, Auditing, Professional Liability, General Insurance, Commercial Insurance
Education
University of Central Florida
Bachelor of Science (B.S.), Major: Commerce & Public Affairs, Minor: Political Science
Citizens Property Insurance January 2008 - Present
Citizens Property Insurance July 2005 - December 2007
Skills
Property & Casualty..., Underwriting, Commercial Lines, Xactimate, Workers Compensation, Legal Liability, Claim, Property Claims, Insurance, Property Damage, Liability, General Insurance, Casualty, Commercial Insurance, Call Centers, Claims Management, Inland Marine, Professional Liability, Umbrella Insurance, Reinsurance, Liability Analysis, Claim Investigation, Adjusters, Homeowners, CPCU, Catastrophe, Excess, Claims Handling, Brokers, Subrogation, Life Insurance, Health Insurance, D&O, Employment Practices..., Claims Resolution, Litigation Management, Insurance Adjusting, Adjustments, Casualty Insurance
Education
University of Florida - Warrington College of Business Administration 1981 — 1984
Bachelor of Science, Marketing, Insurance
Citizens Property Insurance Corporation September 2014 - Present
Lozano Insurance Adjusters, Inc. November 2009 - September 2014
Eberl Claims Service Inc. September 2008 - October 2009
Citizens Property Insurance July 2006 - September 2008
NCA Group September 2005 - July 2006
State Farm Insurance 2002 - 2005
State Farm January 2000 - August 2002
Skills
Insurance, Property Damage, Negotiation, Xactimate, Claims Management, Property Claims, Microsoft Office, Claim, Property & Casualty..., Claim Investigation, Claims Handling, Commercial Insurance, Claims Resolution, General Insurance, Homeowners, Adjusters, Catastrophe, Insurance Adjusting, Loss Adjusting, Large Loss, Team Building
Education
University of North Florida 1998 — 2002
Bachelor of Arts, Communications
Citizens Property Insurance September 2007 - March 2015
Wachovia Insurance Services 2004 - 2007
Medcom 1995 - 2001
Skills
Workers Compensation, Succession Planning, Talent Management, Workforce Planning, Insurance, Performance Management, Organizational..., Technical Recruiting, FMLA, COBRA, Payroll, Employee Benefits, Retirement Benefits, Onboarding, Human Resources, Benefits Administration
Education
University of Florida
Bachelor's Degree, Business Administration
Zurich North America February 2015 - Present
Citizens Property Insurance Corporation December 2013 - January 2015
Citizens Property Insurance December 2012 - December 2013
Citizens Property Insurance June 2011 - January 2013
Citizens Property Insurance November 2008 - June 2011
CatManDo, Inc. October 2005 - October 2008
Brooks Brothers January 2001 - June 2005
Skills
Property & Casualty..., Insurance, Claims Management, Commercial Lines, General Insurance, Casualty, Reinsurance, Claim, Commercial Insurance, Claim Investigation, Policy Analysis, Estimating, Xactimate, Loss Adjusting, Supervising, Special Investigations, Subrogation, Mobile Homes, Fast Track, File Review, Quality Assurance, Property Claims, Adjustments, Adjusters, Property Damage, Catastrophe, Claims Handling, Water Damage, Insurance Adjusting, Claims Resolution, Large Loss, Casualty Claims, Homeowners, Claims Investigations, Water Damage Restoration, Windstorm, Leadership
Education
Polk State College 2006 — 2006
Accredited Claims Adjuster, Insurance
Palm Beach Atlantic University 1999 — 2003
B.S., Business Management
Catlin Insurance March 2014 - Present
Lender Processing Services, Inc. (LPS) June 2013 - March 2014
Citizens Property Insurance December 2011 - June 2013
Citizens Property Insurance December 2011 - January 2013
Citizens Property Insurance April 2006 - December 2011
Citizens Property Insurance February 2006 - April 2006
Citizens Property Insurance June 2004 - February 2006
Citizens Property Insurance June 2004 - February 2006
Washington Mutual December 2002 - May 2004
Retail Services July 2001 - August 2002
Skills
Coaching, Insurance, Data Entry, Underwriting, Claim, SDLC, Process Improvement, Analysis, Business Analysis, Agile Methodologies, Business Process..., Requirements Gathering, Visio, Business Requirements, Call Centers, Commercial Insurance, Customer Service, Management, Property & Casualty...
Education
University of North Florida
University of North Florida
Business Management
University of North Florida
Business Management
Citizens Property Insurance Corporation 2013 - Present
Citizens Property Insurance May 2007 - Present
Education
Southern Illinois University, Carbondale
BS - Workforce Education and Development
Citizens Property Insurance May 2008 - April 2015
Citizens Property Insurance January 2006 - April 2008
Citizens Property Insurance December 2002 - January 2006
Wal-Mart Industries October 2000 - December 2001
Tallahassee Memorial Hospital April 2000 - October 2000
Subway January 1999 - March 2000
Skills
Auditing, Data Entry, Property & Casualty..., Insurance, Underwriting, Casualty, General Insurance, Liability, Call Center, Employee Benefits, Requirements Gathering, User Acceptance Testing, Visio, Call Centers, Training, Software Documentation, Vendor Management, Disaster Recovery, Leadership, Team Building, Customer Service, Management, Claims Management, Risk Management, Process Improvement, Administration, Analysis, Access, Telephone Skills, Business Analysis, Business Process..., Casualty Insurance
Education
Tallahassee Community College 2000 — 2001
Certificates and Some credit hours, forensic science
HIGH SCHOOL 1996 — 2000
High School Diploma
Citizens Property Insurance June 2012 - Present
Mattei Insurance Services Inc. April 2009 - July 2012
Mystic Capital Advisors Group January 2007 - April 2009
Zurich Financial Services June 1990 - December 2006
Zurich Financial Services January 1999 - June 2002
Maryland Insurance Group 1992 - 1999
Maryland Casualty Insurance Co June 1990 - December 1998
Skills
Casualty, Insurance, Employee Benefits, General Insurance, Liability, Property & Casualty..., Claim, Marketing Strategy, Underwriting, Workers Compensation, Program Management, BPO, Thought Leadership, Risk Management, Management, Reinsurance, Small Business, Commercial Insurance, Legal Liability, Finance, Professional Liability, Banking, Performance Management, Team Building, Leadership, Strategic Planning, Negotiation, Commercial Lines, Claims Management, Brokers, Strategy, Umbrella Insurance, Coaching, Mergers & Acquisitions, Executive Management, Process Improvement, Litigation Management, Enterprise Risk..., Health Insurance, Financial Risk, Vendor Management, Captives, D&O, Excess, Employment Practices..., Life Insurance, Homeowners, Disability Insurance, Financial Services, Strategic Negotiations
Education
Stanford Graduate School of Business Executive Education 1985 — 1986
Business Administration and Management, General
Akron University 1964 — 1968
B.S. Ind. Mgt, Business
Citizens Property Insurance July 2012 - Present
Citizens Property Insurance December 2008 - August 2012
Education
The University of Connecticut
Bachelor of Arts (B.A.), Economics & English
Syntech Systems September 2012 - Present
Citizens Property Insurance August 2011 - September 2012
Tower Hill Insurance Group July 2009 - August 2011
ACS August 2006 - July 2009
Tower Hill Insurance Group November 2003 - July 2006
Skills
Agile Methodologies, Application Servers, Java, Java Enterprise Edition, SDLC
Education
Saint Leo University 2004 — 2006
BS, Computer Information Sciences
Santa Fe Community College 2001 — 2003
AS, Computer Programming
NCA Group May 2015 - Present
Citizens Property Insurance June 2011 - Present
Team One Adjusting Services, LLC March 2008 - April 2015
Calvary Baptist Church January 2013 - December 2014
WMG LLC 2007 - 2011
Invest Financial 1999 - 2001
Raymond James & Associates, Inc July 1991 - June 1997
United States Marine Corps April 1987 - April 1991
Skills
Claims, Adjusting, Claims Management, Property & Casualty..., Insurance, Claim, Commercial Lines, Negotiation, Subrogation, Liability, Adjustments, Property Damage, Xactimate, Legal Liability, Casualty, Claim Investigation
Education
St. Petersburg College 1991 — 1992
Business
Pinellas Park High School 1983 — 1986
High School
Main Street America Group April 2013 - Present
Citizens Property Insurance June 2012 - April 2013
Infinity Insurance January 2012 - June 2012
Prudential Financial April 1995 - February 2010
Prudential 1985 - 1995
Skills
Certified Fraud Examiner, Property & Casualty..., Underwriting, General Insurance, Insurance, Fraud, Liability, Casualty, Legal Liability, Casualty Insurance, Claim, Process Improvement, Umbrella Insurance
Education
Shippensburg University of Pennsylvania 1976 — 1980
B.S., Business
Lozano Insurance Adjusters November 2004 - Present
Citizens Property Insurance August 2002 - October 2004
Florida Windstorm Underwriting Association August 1994 - August 2002
Skills
Claim, Insurance, Claims Management, Liability, Property & Casualty..., Underwriting, Call Centers, Fraud, Workers Compensation, General Insurance, Water Damage, Commercial Lines, Subrogation, Management, Casualty, Litigation Management, Property Damage, Commercial Insurance, Training, Legal Liability, Professional Liability, Adjustments, Claims Handling, Property Claims, Excess, Organization, Reinsurance, Event Planning
Education
University of North Florida
Bachelors, Criminal Justice
Citizens Property Insurance February 2013 - Present
Florida Peninsula March 2008 - December 2012
Skills
Claim, Property & Casualty..., Commercial Insurance, Liability, Insurance, Casualty, Claims Management, Legal Liability, Commercial Lines, Property Damage, Claim Investigation, General Insurance, Underwriting
Education
Southern Illinois University, Carbondale 1984 — 1989
PRIVATE CLIENT GROUP AIG PERSONAL LINES February 2013 - Present
Progressive Management Services Inc. October 2010 - Present
Citizens Property Insurance 2011 - 2012
Frontline Homeowners Insurance May 2005 - September 2010
Progressive Management Services Inc January 2001 - May 2005
Skills
Adjusting, Insurance, Water Damage, Claims, Claims Management, Liability, Property Damage, Insurance Claims, Property & Casualty..., General Insurance, Commercial Lines, Negotiation, Contract Negotiation, Xactimate, Sinkholes, Flood, Marine, Claim, Adjustments, Adjusters, Claim Investigation, Claims Handling, Subrogation, Commercial Insurance, Legal Liability, Insurance Adjusting, Claims Investigations, Catastrophe, Casualty, Liability Analysis, Large Loss, Maritime, Property Claims, Casualty Insurance
Education
Providence College 1968 — 1972
Bachelor of Arts (B.A.), Biology/Humanities
Citizens Property Insurance Corporation August 2008 - Present
florida farm bureau 2000 - 2009
citizens property insurance 2000 - 2009
state farm 2000 - 2009
Florida Farm Bureau August 2005 - August 2008
florida farm bureau 2004 - 2007
United States Navy October 1981 - June 2004
Education
New York University
Relis LLC September 2015 - Present
QSSI April 2014 - September 2015
CGI Federal November 2009 - April 2014
Citizens Property Insurance February 2008 - October 2009
Robert Bosch January 2005 - January 2008
ING Vysya Bank 1999 - 2002
Skills
SDLC, Struts, J2EE, Agile, UML, JSP, SQL Server, Visual Basic, Java, Websphere, Requirements Analysis, SQL, Unix, PL/SQL, Eclipse, XML, Spring, PMP, Tomcat, Hibernate, JavaScript, Web Services, Ant, SOA, Windows, ASP.NET, Requirements Gathering, HTML, EJB, Weblogic, .NET, Analysis, JMS, Business Requirements, C#, Java Enterprise Edition, Agile Methodologies, SOAP, DB2, JBoss Application Server, Oracle, JDBC, Microsoft SQL Server, Spring Framework, WebLogic, WebSphere
Education
Universität des Saarlandes 2002 — 2004
Ms, Computer Science
Osmania University 1995 — 1998
Master of Computer Applications (MCA)
Citizens Property Insurance February 2011 - Present
Self-Employed July 2010 - February 2011
Lender Processing Services, Inc. (LPS) January 2010 - July 2010
Lender Processing Services, Inc. (LPS) April 2009 - December 2009
Lender Processing Services, Inc. (LPS) July 2008 - April 2009
FIS - Fidelity Information Services; Fidelity National Financial; Alltel; Computer Power, Inc. March 1993 - July 2008
Education
University of Miami
M.S., Computer Science
University of Pittsburgh
B.A., Finance and Accounting
Citizens Property Insurance July 2007 - Present
Florida Insurance Guaranty Association 2002 - 2007
Carolina Casualty Insurance Company, a Division of WR Berkley Corp. November 1989 - July 2002
P*I*E* Nationwide October 1987 - October 1989
The Hartford April 1974 - September 1987
Skills
Property & Casualty..., Claims Management, Mediation, Subrogation, Insurance Law, Liability, Claim, Litigation Management, Personal Injury, Commercial Lines, Claim Investigation, Liability Analysis, Insurance
Education
University of Florida
BA, BS, JD, Arts, Science, and Law
Citizens Property Insurance Corporation 2014 - Present
Citizens Property Insurance 2012 - Present
Skills
Data Warehousing, Microsoft SQL Server, Cognos, Database Administration, Access, SSIS, SQL, ETL, Data Analysis, T-SQL, Database Design, Data Modeling, SDLC, Requirements Analysis, Requirements Gathering, Agile Methodologies, Business Analysis, SSRS, Crystal Reports, Visio, DB2, User Acceptance Testing, PL/SQL, Business Intelligence, Databases, Microsoft Excel, Enterprise Architecture, Software Documentation, Business Process, SharePoint, Financial Analysis, SQL Server, Excel, Financial Reporting, Ad Hoc Reporting, Data Mapping, Database Management, Budgeting
Education
University of Alabama
BSBA
Pensacola State College
AA
Jefferson State Community College
AAS
ABB, Enterprise Software March 2013 - Present
Citizens Property Insurance May 2006 - March 2013
Ciber Sites 2005 - 2006
Skills
Websphere, Spring, Web Services, Tomcat, Java Enterprise Edition, Microsoft SQL Server, Agile Methodologies, DB2, SQL, SDLC, Enterprise Architecture, Hibernate, SOA, Eclipse, WebSphere Application..., JBoss Application Server, Weblogic, JSP, Struts, JDBC, jQuery, SOAP, Java, JMS, Ant, EJB, Hadoop, Big Data, HBase, Hive, MapReduce, TestNG, Mockito, Jenkins, Servlets, Maven, Spring Framework, WebLogic
Education
University of Louisiana at Lafayette 2003 — 2005
MS, Computer Science
Osmania University 1999 — 2003
Bachelor of Engineering, Computer Science
VW Credit, Inc. November 2012 - Present
VW Credit, Inc. May 2012 - November 2012
VW Credit, Inc. June 2008 - May 2012
VW Credit, Inc. August 2006 - June 2008
Nationwide Insurance March 2004 - February 2006
Allstate January 2002 - June 2004
Citizens Property Insurance July 2001 - January 2002
State Farm Insurance June 1997 - June 2001
State Farm Insurance June 1997 - June 2001
Skills
Process Improvement, Customer Satisfaction, Forecasting, Sales, Vehicles, Customer Service, Financial Reporting, Strategic Planning, Microsoft Office, Team Building, Microsoft Excel, Claim, Accounting, Insurance
Education
Oakland University 2009 — 2014
MBA
Western Michigan University 1993 — 1997
BS, Organizational Communications & Sociology
Southfield- Lathrup HS 1989 — 1993
Citizens Property Insurance June 2013 - August 2015
Citizens Property Insurance Corporation April 2012 - May 2013
Citi October 2011 - April 2012
Nelnet October 2006 - January 2011
Oracle November 2005 - May 2006
Covansys August 2004 - November 2005
Skills
Test Planning, Test Cases, Regression Testing, Manual Testing, Test Strategy, Web Testing, Quality Center, User Acceptance Testing, Test Management, System Testing, Functional Testing, Microsoft SQL Server, Software Quality..., Requirements Analysis, Visio, Requirements Gathering, Quality Assurance, Integration, Release Management, SDLC, Software Development, Test Automation, Testing, Web Applications, Agile Methodologies, SQL, Defect Tracking, Analysis
Education
University of Calicut
Bachelor of Technology (B.Tech.), Computer Science and Engineering
McKesson July 2013 - April 2015
Citizens Property Insurance February 2010 - June 2013
Harden & Associates, Inc. December 2002 - February 2010
Florida Department of Insurance March 1999 - December 2002
Skills
WPM 40, Microsoft..., Customer Service..., Underwriting, Property & Casualty..., Insurance, Commercial Insurance, Claim, Expense Reports, Event Planning, Casualty, Claims Management, Liability, Commercial Lines, General Insurance, Management, Workers Compensation, Employee Benefits, Benefits Administration, Training, Policy, Applicant Tracking..., Program Management, New Hire Orientations, Strategic Planning, Onboarding, Human Resources, Employee Relations, Administration, Taleo, Employee Training, Background Checks, Job Fairs, Performance Management, Team Building, Leadership, Organizational..., Project Planning, Employee Engagement
Education
University of North Florida 1991 — 1993
Bachelor of Arts (B.A.), Sociology
Central Florida Community College 1988 — 1990
Associate of Arts (AA), General Studies
Sawgrass Mutual Insurance Company September 2014 - Present
American Integrity Insurance Company December 2012 - Present
Citizens Property Insurance July 2009 - December 2011
Skills
Claim, Customer Service, Claims Management, Property & Casualty..., Casualty, Liability, Property Damage, Insurance, Claim Investigation, Property Claims, Claims Handling
Education
Syracuse University 1974 — 1978
B.S., Journalism
Kemper Corporation June 2011 - Present
Citizens Property Insurance February 2008 - October 2011
Skills
Java, Spring, HTML, JavaScript, Guidewire Gosu, Hibernate, JSP, SDLC, Servlets, Thunderhead 5.17..., Spring Web Service, Servlet, JPA, Spring-JMS, Jquery, Websphere, JDBC, jQuery, Web Applications, WebSphere
Education
University of North Florida
Bachelor of Science, Computer Science
Citizens Property Insurance 2011 - Present
Education
Osmania University
Master's degree
Citizens Property Insurance Corporation October 2014 - Present
Citizens Property Insurance October 2012 - October 2014
Insurance Agency January 2009 - September 2012
Affordable Properties Plus LLC January 2006 - June 2009
Allstate Insurance Co January 2002 - January 2009
Cordell Financial Inc. January 1991 - December 2001
Skills
Small Business Start up, Purchase & Sale..., Agency Development, Insurance, Underwriting, Sales, Account Management, Strategic Planning, Risk Management, Training, Criminal Investigations, Internal Investigations, Forensic Accounting
Education
University of Georgia - Terry College of Business 1981 — 1985
BBA, Risk Management/ Insurance
Benedictine Military High School
Florida Dept of Financial services September 2012 - Present
Tallahassee Community College August 2011 - Present
Citizens Property Insurance October 2010 - August 2011
Skills
Microsoft Excel, Data Analysis, Social Media, Microsoft Office, Customer Service, Teaching, PowerPoint, Research, System Administration, SCCM, ePolicy Orchestrator, McAfee Gateway
Education
Tallahassee Community College 2011 — 2013
Citizens Property Insurance January 2012 - April 2014
Skills
Administrative Support, Typing, Data Entry, Office Management, Customer Service, Internet Research, Outlook, Microsoft Office, Word, Event Planning, Excel, PowerPoint, Fax, Confidentiality, Non-profits, Spreadsheets, Event Management, Scheduling, Bookkeeping, Invoicing, Accounts Payable, Record Keeping, Accounts Receivable, Access, Newsletters, Problem Solving, Telephone Skills, Scanners, Writing, Payroll, Teamwork, Database Management, Budgeting, Lotus Notes, Accounting, Administrative...
Education
Universidad Francisco Marroquín 1993 — 1996
Associate's degree, Human Resources Management/Personnel Administration, General
Centro de Estudios Secretariales Winbridge 1989 — 1991
High School, Administrative Assistant and Secretarial Science, General
Modernizing Medicine September 2014 - Present
Intermedix January 2014 - September 2014
Intermedix May 2013 - January 2014
Citizens Property Insurance July 2010 - April 2013
Citizens Property Insurance November 2009 - July 2010
Citizens Property Insurance October 2007 - November 2009
United States Department of Defense September 2004 - September 2007
University of Florida January 2003 - July 2004
Skills
Software Development, Java, Spring, Tomcat, JSP, Java Enterprise Edition, SQL, Software Engineering, jQuery, Enterprise Architecture, Microsoft SQL Server, Hibernate, SOAP, Maven, Ant, DB2, JUnit, JavaScript, SOA, Application Architecture, Application Development, Perforce, Web services (SOAP/REST), AJAX, SQL Server, J2EE, JSTL, CSS, Scala, Perl, JSON, iText, XSD, XSLT, JAXB
Education
University of Florida 2005 — 2006
Master of Science, Computer Engineering
University of Florida 1999 — 2004
Bachelor of Science, Computer Engineering
Citizens Property Insurance Provide solutions to management for all aspects of claims; bridging the gap between internal & field staff as well as contract employees.Senior Instructional DesignerLender Processing Services, Inc.
Merrill Lynch 1996 - 2006
Skills
Captivate, Needs Analysis, Instructional Design, Blended Learning, Instructor-led Training, ADDIE, Visio, E-Learning, Training Delivery, Software Documentation, Microsoft Office, Learning Management, Requirements Gathering, SharePoint, Technical Writing
Education
Queen's College
Saint John's University
B.S., Education
Citizens November 2006 - Present
Citizens Property Insurance 2006 - 2012
Florida Department of Environmental Protection October 2004 - October 2006
Skills
Java, J2EE, Spring, Web services, Guidewire Policy center..., DB2, Hibernate, Agile Methodologies, Insurance, SDLC, Web Services, Websphere, EJB, Java Enterprise Edition, Tomcat, Requirements Analysis, JSP, Struts, Maven, Microsoft SQL Server, SQL
Education
Pondicherry University 1992 — 1994
Master of Science (MSc), Mathematics
SVRM College, Nagaram, Guntur dt, India. 1989 — 1992
Bachelor of Science (B.Sc.), Maths, Physics, Electronics
Citizens Property Insurance April 2007 - Present
Florida National Guard February 1996 - February 2000
U.S. Army January 1990 - February 1996
Skills
Space-planning, Facilities Management, CAD, Windows, Systems Furniture, Cpr Certified, First Responder, Vendor Management, VMware, Space planning, Requirements Gathering, Visio, Software Documentation, Management, Disaster Recovery, Call Centers, Insurance, Access, Process Improvement, SDLC, Troubleshooting, System Administration, Help Desk Support
Education
Tallahassee Community College 1986 — 1989
General Studies
Lincoln High School 1982 — 1986
General Studies
Citizens Property Insurance April 2009 - Present
Florida Department of Children and Families August 2006 - April 2009
Florida Department of Children and Families August 2004 - August 2006
Skills
Data Analysis, Outlook, Visio, Insurance, Business Analysis, Contract Negotiation, Contract Management, Government Contracting, Government Procurement, Contractual Agreements, Strategic Sourcing, Budget Monitoring, Performance Management, Purchasing Processes, Needs Analysis, Project Coordination, Market Analysis, Vendor Management..., Certified Public..., Florida Certified..., Florida Certified..., Risk Management, Requirements Gathering, Vendor Management, Software Documentation, Customer Service, Leadership, Management, Process Improvement, Program Management, Analysis, Project Management
Education
University of Nebraska at Kearney 1990 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
Stanford University 1988 — 1990