DIRECTV Company
Industry: Satellite television company
DescriptionDirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America and the Caribbean/Americas. Headquarters: El Segundo, California, United States Founder: Eddy Hartenstein Founded: 1990, United States of America Predecessor: Hughes Electronics Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Digital Life, Audience, Vrio,
DIRECTV List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at DIRECTV. You can filter them based on skills, years of employment, job, education, department, and prior employment.
DIRECTV Salaries. You can even request information on how much does DIRECTV pay if you want to. Learn about salaries, pros and cons of working for DIRECTV directly from the past employees.
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7,077 DIRECTV employees in database. Find out everything there's to know about DIRECTV employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
DIRECTV Employees
First National Collection Bureau, Inc August 1989 - Present
DIRECTV 2008 - 2015
DIRECTV 2008 - 2015
Skills
Operations Management, Strategic Planning, Process Improvement, Team Building, Continuous Improvement, Operations Leadership, Vendor Management, Executive Management, Vendor Relations, Call Center, Forecasting, Operational Efficiency, Problem Solving, Mortgage Lending, Payments, Financial Analysis, Call Centers, Banking, Skip Tracing, Risk Management, Loans, Business Process..., Outsourcing, Credit Analysis, Credit Cards, Management, Credit, Finance, Negotiation, Loss Mitigation, Relationship Management, Underwriting, Business Planning, New Business Development, Consumer Lending, Fraud, Credit Risk, Strategy, Financial Risk, Leadership, Customer Retention, Financial Services, P&L Management, Portfolio Management, Analytics, Start-ups, Analysis, CRM, Commercial Lending, BPO
Education
Glendale Community College 2005 — 2006
Winter High 1984 — 1988
DIRECTV March 2015 - Present
DIRECTV July 2014 - February 2015
Draftster.com January 2014 - May 2014
Serve First Solutions, Inc. March 2013 - June 2013
OpenX March 2012 - February 2013
Surf Country August 2008 - December 2011
Eastdil Secured June 2011 - August 2011
Skills
AngularJS, Advanced CSS, JavaScript, HTML 5, HTML, Ruby on Rails, Web Design, Ruby, Microsoft Excel, Salesforce.com, Sales, Mobile Internet, Web Applications, CSS, Website Development, jQuery, PowerPoint, REST, scss, Online Advertising, Microsoft Word, Conflict Resolution, Business Development, Mobile Payments, Payment Card Processing, Marketing Strategy, Web Development, jqu, jQuery UI, jQuery Mobile
Education
General Assembly 2013 — 2013
University of California, Santa Barbara 2007 — 2011
Bachelor of Arts (BA), Business Economics, Minor in History
DIRECTV November 2014 - Present
Barkin/Selissen Project March 2014 - Present
various residences 2008 - Present
Kon-Tiki Classical Music Fest August 2013 - August 2013
The JUNTOS Collective March 2012 - August 2013
The Ailey School April 2013 - May 2013
Couture Fashion Week February 2012 - February 2012
Jazz Choreography Enterprises, Inc. November 2011 - November 2011
New York Philharmonic September 2008 - June 2009
Skills
Theatre, Photography, Graphic Design, Editing, Babysitting, Stage, Choreography, Acting, Arts Administration, Jazz Dance, Social Media
Education
New York University 2014 — 2014
Summer Publishing Institute, Certificate
Fordham University 2009 — 2013
BFA, Dance and Visual Arts, Magna Cum Laude
Bergen County Academies 2005 — 2009
Visual and Performing Arts, Visual Arts
Accruent June 2015 - Present
Accruent June 2014 - Present
Accruent May 2013 - June 2014
Telefónica February 2011 - December 2012
Fujii Imóveis March 2009 - January 2011
Accenture September 2007 - February 2009
DIRECTV July 2006 - December 2006
Empresa Júnior FGV / The Junior Enterprise of FGV February 2004 - July 2006
Skills
Business Planning, Business Strategy, Management Consulting
Education
Fundação Getulio Vargas
DIRECTV February 2001 - Present
BRUISTER AND ASSOCIATES February 2004 - August 2008
BRUISTER AND ASSOCIATES February 2003 - February 2004
Skills
Operations Management, Vendor Management, Call Centers, Process Improvement, Logistics Management, Human Resources, Telecommunications, Change Management, Customer Satisfaction, Employee Relations, Management, Contract Negotiation, Cross-functional Team..., Training, Budgets, Employee Training, Program Management, Logistics, Team Building, Troubleshooting, Leadership, Recruiting, Customer Retention, Customer Service, Sales, Employee Engagement, Project Planning, Inventory Management, Strategic Planning, Project Management, Outsourcing, Team Leadership, Forecasting, Performance Management, Account Management, Broadcast Television, Training Delivery, Cabling, Talent Management, Workforce Planning, Employee Benefits, Instructor-led Training, Coaching, Customer Experience, Applicant Tracking..., BPO, Organizational..., Workforce Management, Succession Planning, Outlook
Education
Gadsden State Community College 1992 — 1995
Associate of Arts and Sciences (AAS), Electronics Technology
Vector Marketing September 2013 - May 2014
Resource Employment Solutions Pactiv Solutions June 2013 - June 2013
DIRECTV March 2013 - April 2013
Fresno High School Water Polo October 2009 - October 2010
Community Regional Medical Center August 2009 - March 2010
Education
Fresno City College
Fresno High School
Diploma
Fastlane July 2012 - Present
Computer Continuum January 1988 - Present
Presidio 2014 - 2015
Skyline-ATS January 2006 - June 2012
DIRECTV September 2003 - August 2006
City of Hope 2003 - 2004
Global Knowledge Corporation August 1999 - March 2002
Geotrain April 1997 - August 1999
Skills
Cisco Technologies, VoIP, WAN, CCNP, Security, Unified Communications, Data Center, CCNA, Wireless, Network Design, CCIE, MPLS, Switches, Routing, IPv6, DNS, Virtualization, VPN, Network Administration, Firewalls, VMware, Servers, DHCP, Routers, Troubleshooting
Education
Golden Gate University 1986 — 1988
MS, Telecommunications Management
Weber State University 1979 — 1984
BS, Business Economics
Wireless Zone - Verizon Wireless Premium Retailer May 2013 - Present
DIRECTV April 2010 - March 2013
Skills
Direct Sales, Sales, Account Management, Customer Satisfaction, Customer Service, Cold Calling, Sales Process, Customer Experience, Wireless
Education
Genesee Community College 2011 — 2013
Associate of Science (AS), Physical Education Teaching and Coaching
The Aquinas Institute of Rochester 2002 — 2006
DIRECTV June 2015 - Present
DIRECTV November 2014 - June 2015
DIRECTV June 2013 - November 2014
Reliant Capital Solutions, LLC June 2008 - June 2013
Skills
HRIS, Employee Relations, Recruiting, Human Resources, Employee Benefits, Benefits Administration, New Hire Orientations, Performance Management, Talent Acquisition, Coaching, Microsoft Office, Training, Payroll, FMLA, Interviews, Onboarding, Employment Law
Education
Franklin University 2009 — 2012
Bachelor's Degree, Human Resource Management
Columbus State Community College 2008 — 2012
Undergrad courses
Columbus Technical Institute
Associates Degree, Business Management
Full Sail University 2011 - Present
DIRECTV 2006 - 2012
US Army 1998 - 2002
Skills
Pro Tools, Logic Pro, 13B, Audio Engineering, Music Production, Music, Bachelor Maschine..., Coordinating Events, Virtual DJ, Photoshop, Pixelmator, Beat Making
Education
Full Sail University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Music production
Centura Health February 2015 - Present
Broadridge Financial Solutions June 2011 - Present
Frontier Airlines March 2014 - January 2015
Transwest February 2011 - May 2011
DIRECTV March 2009 - January 2011
Clarity SI Inc. 2007 - 2007
Skills
Windows System..., Microsoft SQL Server, Cisco Routers, Cisco VoIP, EMC Storage
Education
Frederick Community College 2004 — 2005
Information Technology
DIRECTV 2013 - Present
CounterPoint Strategies 2010 - 2013
Bates White Economic Consulting 2007 - 2009
Mercatus Center at George Mason University 2004 - 2007
Skills
Competitive Analysis, Competitive Intelligence, Project Management, Cross Functional Team..., Leveraging Strategic..., Economic Research, Market Analysis, Strategic Communications, Data Analysis, Strategy, Business Intelligence, Client Relations, Leadership, Management, Communication, Public Policy
Education
George Mason University
Bachelor of Science, Economics
Hillsdale College
DIRECTV October 2012 - Present
Serco - North America September 2010 - October 2012
AOL March 2007 - September 2010
AOL September 2004 - February 2007
Kaiser Permanente IT January 2001 - September 2004
Kaiser Permanente March 1998 - April 1999
Skills
Talent Management, Leadership Development, Workforce Planning, Change Management, Performance Improvement, Team Building, HRIS, Project Management, Time Management, Conflict Management, Customer Satisfaction, Service Delivery, Business Strategy, Workshop Facilitation, Management, Personnel Management, Onboarding, Employee Relations, Organizational..., Business Process..., Vendor Management, Coaching, Team Management, Outsourcing, Interviews, Succession Planning, Instructor-led Training, Process Improvement, Needs Analysis, Budgets, Team Leadership, Organizational..., Instructional Design, Leadership, Management Consulting, Human Resources, Training, Organizational Design, Employee Training, BPO, Career Development, Performance Management, Executive Coaching, Employee Engagement, Training Delivery, Policy, Program Management, Call Centers, Recruiting, Talent Acquisition
Education
George Mason University
Finnmax LLC May 2014 - Present
DIRECTV March 2015 - April 2015
Gemini 3 Productions September 2014 - November 2014
Gemini 3 Productions March 2014 - October 2014
51 Minds Entertainment March 2014 - April 2014
Michael Levitt Productions February 2014 - March 2014
NBC Studios LLC October 2013 - December 2013
Gemini 3 Productions April 2013 - October 2013
NBC Studios LLC April 2013 - May 2013
Triple Threat Productions March 2013 - March 2013
Skills
Writing, Directing, Music, Heavy Lifting, Documentaries, Broadcast, Film Production, Video Production, Final Cut Pro, Film, Avid
Education
Full Sail University 2010 — 2012
Bachelor's degree, Film/Cinema/Video Studies
DIRECTV December 2011 - January 2015
Dish Network May 2005 - November 2011
Dish Network December 2003 - May 2005
Dish Network February 1999 - November 2003
A1 Locksmith January 1995 - January 1999
Academy Locksmith May 1993 - December 1994
Skills
Telecommunications, Software Installation, Routers, Windows XP, Wireless Networking, RF, Troubleshooting, Cabling, Technical Support, Quality Assurance, Hardware, Training, Management, Customer Service, Customer Satisfaction
Education
Glendale Community College 2015 — 2015
Medical Coder
Victor Valley College
Electrical and Electronics Engineering
DIRECTV January 2010 - Present
ROOT Sports,FOX SPORTS NET, ESPN, MLB, Showtime, USA Network, NCAA Productions, FS 1 January 1988 - January 2014
FOX SPORTS January 2004 - January 2010
FOX SPORTS NET January 1993 - January 2004
Skills
Broadcast, Digital Media, Television, Broadcast Television, Video, New Media, Video Production, Content Strategy, Digital Strategy, Post Production, Radio, Digital Video, HD Video, Digital Marketing, Advertising, Entertainment, Creative Direction, Strategic Partnerships
Education
Fort Hays State University
Bachelor's degree, Radio and Television
Fintech Executive - Digital Currencies, eCommerce, Mobile October 2013 - Present
GoCoin July 2013 - Present
PeerSpring January 2015 - Present
Cal-X Stars Business Accelerator January 2013 - December 2013
REGARD Ventures Portfolio Companies February 2007 - December 2013
REGARD Solutions Corporation January 1994 - December 2013
REGARD Venture Solutions January 2007 - September 2013
LuxeYard September 2011 - August 2012
DIRECTV 1994 - 1997
Digital Equipment Corporation October 1991 - December 1993
Skills
Start-ups, E-commerce, Entrepreneurship, Mobile Applications, Strategy, Software Development, Virtual Currency, Digital Marketing, Bitcoin, Executive Management, Operations Management, Professional Services, Venture Capital, Cryptocurrency, Litecoin, Payment Systems, Currency, Payments, Merchant Services, Merchant Banking, Mobile Devices, Social Media, Business Development, Strategic Partnerships, Mergers & Acquisitions
Education
The Johns Hopkins University 1988 — 1990
Master's Studies, Computer Engineering
Frostburg State University 1982 — 1987
BS Degrees, Computer Science & Accounting Double Majors, 3.4
DIRECTV December 2014 - Present
MWW Group June 2012 - August 2012
Skills
Marketing, Microsoft Excel, PowerPoint, Microsoft Word, Facebook
Education
Gettysburg College 2010 — 2014
Business Administration and Management, General
Denmark Institute for Study Abroad 2012 — 2012
International Business
Darien High School 2006 — 2010
DIRECTV April 2013 - Present
South Bay Professional Association November 2012 - Present
JN Cost Consulting April 2012 - Present
Tecolote Research, Inc. 1999 - March 2012
Northrop Grumman Aerospace Systems 1987 - 1999
Skills
Software Costing, Technical Writing, Policy Analysis, Cost Engineering, Earned Value Management, Cost Benefit, Budgets, Project Planning, Government Contracting, Project Estimation, FAR, DoD, Cost Management, Microsoft Office, Risk Management, Microsoft Excel, Analysis, Contract Management, Proposal Writing, Program Management, Government, Team Building, MS Project, WBS, Software, Process Improvement, Aerospace, Contract Negotiation, Integration, Supervisory Skills, Engineering, Security Clearance, Military, Requirements Analysis, Leadership, Systems Engineering, Testing, Software Documentation, PMP, Requirements Management, Business Process..., CMMI, Six Sigma, Training, Air Force, Financial Analysis, Project Management, Access, Quality Assurance, Cross-functional Team...
Education
Fordham University
Bachelor’s Degree
Pepperdine University, The George L. Graziadio School of Business and Management
MBA
loyalkaspar October 2014 - Present
DIRECTV September 2008 - October 2014
Skills
Video Production, Post Production, Digital Media, Television, Advertising, Broadcast, Video, Entertainment, Commercials, Creative Direction, Motion Graphics, New Media
Education
Crescenta Valley High School
Glendale Community College
DIRECTV April 2014 - Present
Centura Health November 2013 - March 2014
IBM March 2012 - November 2013
Skills
Active Directory, SQL, SAP, Windows, Microsoft Office, Mobile Devices, iOS, Blackberry, Citrix, IT Service Management, Windows 7, Troubleshooting, Software Documentation, Technical Support, XP, Blackberry Enterprise..., Analysis, Windows Server, Databases, VMware, TCP/IP, IT Management, DNS, Network Administration, Disaster Recovery, Operating Systems, ITIL, SharePoint, Virtualization, System Administration, Computer Hardware, Microsoft Exchange, System Deployment, Servers, VPN, Group Policy, DHCP, IIS, Help Desk Support, Hardware, BMC Remedy, SCCM, Network Security, Hyper-V, Firewalls, IT Operations, Antivirus, Windows XP, SAN, Software Installation
Education
University of Colorado Denver 2015 — 2019
Computer Engineering
Front Range Community College 2013 — 2014
Mathematics and Computer Science
DIRECTV October 1993 - Present
Skills
Wireless, Telecommunications, VoIP, Product Management, Satellite, IPTV, IP, RF, Satellite Communications, Broadband, Product Marketing, Troubleshooting, Fiber Optics, Software Development, Management, Set Top Box, Video, Integration, Microwave, Consumer Electronics, Product Development, Ethernet, Digital TV, MPLS, Mobile Devices, Strategic Partnerships, VOD, Business Strategy, Sales, PMP, DVB, Network Design, System Architecture, Vendor Management, Product Lifecycle..., MPEG, Satellite TV, Optical Fiber, Testing
Education
Georgia Institute of Technology 1992 — 1993
Master's Degree, Electrical Engineering
Virginia Polytechnic Institute and State University 1985 — 1990
BS, Electrical Engineering
Frostburg State University 2012 — 2018
Master of Business Administration (M.B.A.), Master of Business Adminstration - General, 4.0
The Johns Hopkins University 1996 — 1998
Post Masters Advanced Certification, Electrical Engineering
DIRECTV June 2013 - Present
DIRECTV June 2013 - April 2014
Scholastic Inc. August 2012 - April 2013
Angie's List 2006 - 2009
Angie's List August 2006 - August 2007
Skills
Graphic Design, Adobe Creative Suite, Client Relations Skills, Microsoft Office, Customer Service, Marketing, Motion Graphics, HTML, After Effects, Project Management, Project Planning, MS Project, Scope Management, Project Scope..., Traffic Management, Cross-functional..., Positive Team Player, Management Of Creative...
Education
Project Management Institute 2014 — 2014
CAP-M Certification, Project Management
Ivy Tech Community College 2009 — 2012
Associate of Arts (A.A.), Design and Visual Communications, General
Franklin College 2002 — 2005
Bachelor's degree, Theater
Steve Madden June 2015 - July 2015
Object Edge March 2013 - February 2014
DIRECTV October 2009 - May 2011
DIRECTV October 2008 - January 2009
Adobe Systems May 2008 - August 2008
Tata Consultancy Services January 2006 - August 2007
Emtel Software Pvt Ltd October 2003 - December 2005
Skills
Requirements Analysis, Software Design, Java, SQL, Oracle, Web Services, Software Development, PL/SQL, Analysis, XML, Linux, Business Process
Education
Georgia State University - J. Mack Robinson College of Business 2014 — 2016
Master of Business Administration (MBA), Marketing
University of Pune 1999 — 2003
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
IBEW Local 332 September 2014 - Present
DIRECTV April 2014 - September 2014
Bay Area Energy Group November 2012 - November 2013
California Air National Guard April 2009 - October 2012
United States Air Force July 2006 - April 2009
United States Air Force October 2007 - February 2008
Department of Veterans Affairs December 2006 - May 2007
US Army January 2002 - February 2005
Skills
Microsoft Office, Microsoft Word, Photography, Photoshop, Microsoft Excel, Process Scheduler, Recruiting, Military, Government, Military Experience, Military Training, Customer Service, Management, Electronics, Electricians, Fiber Optic Cable, Security
Education
Foothill College
Associate of Science (A.S.), Electrical and Electronics Engineering, 4.0
DIRECTV August 2012 - February 2013
Boutique 4 December 2007 - November 2012
Oakland Zoo Behavioral Observation Team (BOT) Project January 2012 - June 2012
Foothill College July 2009 - April 2010
Skills
Microsoft Office, Excel, Quickbooks, Team Leadership, Retail, Sales, Customer Service, Customer Satisfaction
Education
University of California, Davis 2010 — 2012
Bachelor of Arts (B.A.), Physical and Biological Anthropology
Foothill College 2007 — 2010
Associates of Arts, Sociology
Lean Frog March 2012 - Present
Willo Products May 2009 - March 2012
Comcast January 2008 - May 2009
DIRECTV April 2005 - January 2008
Larson-Juhl May 2000 - April 2005
Skills
Employee Relations, Performance Management, Training, Organizational..., Coaching, Personnel Recruiting, Process Improvement, Management Consulting, HR Consulting, Strategy, Project Management, New Hire Orientations, Employee Engagement, HR Policies, Organizational..., Workforce Planning, Talent Management, Personnel Management, Human Resources, Onboarding, Succession Planning, Benefits Administration, Applicant Tracking..., Recruiting, Talent Acquisition, Employee Training, Employee Benefits, Lean Manufacturing, Leadership, Deferred Compensation, Hiring, Interviews
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2002
MBA, HR Management Concentration
University of North Alabama 1996 — 1999
BS, Political Science and Business Admin.
Directv May 2015 - Present
Directv May 2015 - Present
Coinstar January 2006 - February 2012
IBM October 2004 - January 2006
Dominos Pizza 2002 - 2004
Education
Colorado Institute of Art
Front Range Community College
Associate of Science
ITT Technical Institute
Associate, Computer Electronics and Engineering
Red Rocks Community College
Werner Enterprises March 2012 - Present
Werner Enterprises March 2012 - March 2012
Directv September 2011 - March 2012
San manuel indian nation March 2008 - September 2009
US Navy April 2004 - February 2008
Skills
D1.1 certified welder, Commercial drivers...
Education
Crafton hills college 2009 — 2011
AS, Environmental engineering.
Fresno City College 2006 — 2006
POST Field training officer, Police science
U.S. Security Associates, Inc. December 2014 - Present
Spanish American Center January 2000 - July 2014
Gold Buyers of America July 2011 - April 2013
Starbucks Coffee Co. Barista February 2006 - January 2011
DIRECTV June 2005 - November 2005
Town of Princeton February 2005 - June 2005
Nypro Co November 2004 - February 2005
Hicks Homes /Coastal Construction March 2004 - September 2004
MWCC January 2002 - January 2003
Skills
Customer Service, ESL, Time Management, Social Media, Research, Public Speaking, Think Tank, Free Thinking, Big-picture Thinking, Independent Thinking, Strategic Thinking, Communication, Community Outreach, Community Engagement, Strategic Communications, Microsoft Office, Team Building, Editing, Creative Writing, Event Management, Public Relations
Education
Gemological Institute of America-New York 2013 — 2015
Liscenced Gemologist, Gemology
Mount Wachusett Community College 2000 — 2002
Associates, Liberal Arts and Sciences
Oakmont Regional High School 1998 — 2000
High School Diploma
DIRECTV November 2012 - January 2015
Best Buy August 2012 - November 2012
West Corporation June 2011 - March 2012
Skills
Customer Service, Typing, Technology, Sales, Computer software, multi-tasking
Education
Union High School 2007 — 2010
High School Diploma
Georgia Perimeter College
Associate's degree
United Recovery Systems LP November 2014 - Present
Ranch Acres Audiology August 2014 - Present
Capital One Auto Finance August 2012 - February 2014
MetLife/Spherion March 2012 - May 2012
CFS II November 2011 - January 2012
Alorica February 2011 - October 2011
DIRECTV November 2009 - January 2011
Guardian Security Systems, Inc./ASC July 2009 - October 2009
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Sales, Microsoft Excel, Microsoft Word, Data Entry, Call Center, Outlook, PowerPoint, Inventory Management, Account Management, Team Building, Retail, Social Media, Customer Retention, QuickBooks, Accounts Receivable, Accounting, Account Representation, Collections, Third Party Collections, Third Party Vendors, Small Business Startup, Outbound Marketing, Training, Hatha Yoga, Business to Business, Bookkeeping, Social Networking, Social Skills, Building Customer..., Positive Team Player, Can Do Attitude, Easy Going, Analytic Thinking, Decisiveness, Self-starter, Highly Reliable, Dependable Team Player, Strongly self-motivated, Communication, Presentations, Enjoy Challenges, Customer Service..., Multi Tasking, Organizational..., Energy Efficiency, Management, Group Dynamics
Education
Fullerton College 1976 — 1981
Associate of Arts (AA), Business/Commerce, General
Loara High School 1973 — 1976
High School Diploma, General Education
DIRECTV October 2012 - Present
Design Space/Solomon Page July 2011 - September 2012
Bohemian Trails June 2011 - June 2012
Mint Advertising September 2008 - November 2010
RPM Group 2008 - 2008
JMH Education Marketing May 2007 - September 2007
Skills
Copywriting
Education
Gettysburg College 2004 — 2008
BA, Management, Economics
DIRECTV December 2014 - Present
Teleplan International February 2014 - July 2014
Geek Squad November 2012 - January 2014
Sheetz May 2009 - May 2013
Dairy Queen June 2006 - May 2009
Skills
Information Technology, Technical Support, Technical Analysis, Bilingual-English/Spanis..., Client Service Oriented, Productivity, Always Willing to Learn, Quality Improvement, Customer Service, At Multitasking, Hands-on Problem Solver
Education
Frederick Community College 2009 — 2012
Associate's degree, Information Technology Specialist
Thomas Johnson High School 2005 — 2009
THINK4FREE.com March 2015 - Present
Nu Organic Network March 2014 - Present
NU ORGANIC ORDER June 2010 - Present
DIRECTV June 2014 - March 2015
DIRECTV September 2013 - March 2015
GUMBOSOULMUSIC June 2011 - February 2014
EL TORITO MEXICAN RESTAURANT July 2012 - March 2013
Sheraton Hotels & Resorts June 2008 - January 2010
Skills
Sales management, Customer Service, Business Management, Television, Radio, Music, Public Relations, Entrepreneurship, Advertising, Public Speaking, Coaching, Team Leadership, Microsoft Excel, Project Planning, Hospitality, Wellness, Microsoft Word, Nonprofits, Nutrition, Sports, Interviews, Blogging, Management, Sales Management, Marketing, Social Media, Event Planning
Education
Los Angeles Southwest College 2011 — 2013
Speech communication, 3.5
Foothill College 2000 — 2002
pending, GE
wilson high school 1998 — 2001
graduate, GE
DIRECTV June 2013 - Present
Nowcom December 2012 - June 2013
Nowcom October 2010 - June 2013
Candelis Inc March 2008 - October 2010
Georgia State University January 2007 - December 2007
Skills
Java, .NET, Windows, Web Services, C#, SQL, Microsoft SQL Server, JavaScript, HTML, WCF, Silverlight, XML, Web Applications, ASP.NET, jQuery, Visual Studio, SDLC, Object Oriented Design, Software Engineering, Requirements Analysis, Integration, SOA, ASP.NET MVC, Design Patterns
Education
Georgia State University 2006 — 2007
Masters, Computer Science
Washington State University 2006 — 2006
Computer Science
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor of Technology (B.Tech.), Computer Science
Montessori High School
Human Factors Plus, LLC November 2011 - Present
DIRECTV August 2009 - November 2011
Human Factors Plus, LLC 1996 - August 2010
Sun Microsystems February 1993 - January 2009
Martin Marietta Astronautics January 1984 - August 1992
Bendix Corporation 1979 - 1983
The Johns Hopkins University 1974 - 1976
Skills
Human Factors, Human Factors..., User-centered Design, User Experience, Product Design, Usability Engineering, Heuristic Evaluation, Human-computer..., Usability Testing, Usability Design, Prototyping, User Interface Design, Human Computer..., Prototype, Ergonomics, Interaction Design, Rapid Prototyping, Experience Design, Task Analysis, User Interface, Usability, User Research, Information Architecture, Industrial Design, Contextual Inquiry, Persona, User Experience Design, Ethnography, Agile Methodologies, Wireframes, CSS, Design Strategy, Design Management, Creative Problem Solving, Product Development, Design Thinking, Process Improvement, iOS development, Card Sorting, User Scenarios, Research Design, Wire Framing, Web Design, Mobile Devices, Mobile Applications, Enterprise Software, Software Development
Education
Virginia Commonwealth University 1969 — 1972
MS, Industrial Psychology
Georgia State University 1968 — 1969
BA, Psychology
Oglethorpe University 1966 — 1968
Psychology
University of Virginia 1964 — 1965
Aerospace Engineering
DIRECTV August 2010 - Present
Time Inc. May 2010 - August 2010
Organic October 2009 - April 2010
MTV Networks February 2007 - March 2010
Lyrio, LLC May 2005 - January 2007
Skills
Television, Entertainment, Public Relations, Content Strategy, Digital Media, New Media, Digital Strategy, Omniture, Interactive Marketing, Integrated Marketing, Digital Marketing, Copywriting, Advertising, Content Management, Creative Direction, Video, WordPress
Education
Fordham University 2003 — 2004
Masters of Arts, Media Studies
New York University 2011 — 2012
Certificate, Project Management
DIRECTV November 2013 - Present
DIRECTV July 2012 - November 2013
DIRECTV March 2009 - June 2012
Lil' Lollypop Preschool October 2007 - March 2009
Interconex, Inc. July 2006 - September 2007
AIReS June 2004 - July 2006
AT&T Wireless November 2001 - June 2004
AT&T Wireless November 1999 - November 2001
LA Cellular November 1996 - November 1999
Skills
Management, Call Center, Customer Retention, Customer Service, Sales, Wireless, Customer Satisfaction, CRM, Vendor Management, Customer Experience, Outlook
Education
California State University-Fullerton 2013 — 2016
Psychology
Fullerton College 2008 — 2010
Associate of Arts (A.A.), Child Development
DIRECTV June 2015 - Present
SKY Brasil May 2010 - Present
SKY Brasil April 2008 - April 2010
SKY Brasil March 2004 - March 2008
PHILIPS DO BRASIL January 1998 - March 2004
Philips 1997 - 1998
Skills
IPTV, DVB, Digital TV, Set Top Box, Satellite, VOD, Conditional Access, Telecommunications, Product Management, Streaming Media, Middleware, RF, MPEG2, Product Development, MPEG, Integration, Product Marketing, Mobile Devices, IP, Team Leadership, OTT, Interactive TV, Smart TV, Project Management, VoIP, Consumer Electronics, Pay TV, Broadcast, Satellite TV, Satellite Communications, Digital Video, MPEG-4, Video, Antennas, H.264, Transmission, Broadcast Engineering
Education
INATEL 2008 — 2009
Specialization, Digital TV
Fundação Getulio Vargas 2005 — 2006
MBA, Business Administration
Escola de Engenharia Mauá 1998 — 2003
Engº, Electronic Engineering
Customer Loyalty Specialists January 2015 - Present
Telmate August 2013 - January 2015
DIRECTV January 2013 - August 2013
DIRECTV September 2001 - January 2013
Micron Technology (PC) January 1996 - April 2001
Skills
Needs Analysis, Employee Training, Training, Leadership, Management, Employee Engagement, Program Management, Instructional Design, Leadership Development, Call Center, Operations Management, Recruiting, Call Centers, Team Leadership, Customer Retention, Coaching, Inventory Management, Human Resources, Learning Management, Vendor Management, Workshop Facilitation, Talent Management, Team Building, Employee Relations, Process Improvement, Data Analysis, Cross-functional Team..., Sales, Budgets, Organizational..., Team Management, Customer Experience, Instructor-led Training, Analysis, Change Management, Forecasting, Project Management, Onboarding, Performance Management, Customer Satisfaction, Marketing, Succession Planning, Interviews, Training Delivery, Organizational..., Personnel Management, Customer Service, Telecommunications, Strategic Planning, Strategy
Education
George Fox University 2007 — 2008
MBA, Business and Finance
University of Idaho 1990 — 1995
B.S., Marketing/Public Communications
Lewiston High School 1983 — 1986
Core Required, 3.5
DIRECTV July 2012 - March 2013
Cummins Inc. May 2011 - August 2011
PE-funded online business at Shenzhen Media Investment Co. June 2008 - January 2010
ASUSTek Inc. February 2004 - July 2007
Skills
New Business Development, B2B eCommerce, Product Management, Business Modeling, Web Analytics, Quantitative Analytics, Supply Chain, Project Management, Marketing Strategy, Process Improvement, Leadership, Strategy, Market Research, CRM, Strategic Partnerships, Cross-functional Team..., Entrepreneurship, Valuation Modeling, Analytics, Mergers & Acquisitions, Competitive Analysis, Market Analysis, B2B, E-commerce, Manufacturing
Education
Indiana University - Kelley School of Business 2010 — 2012
Master of Business Administration (M.B.A.)
Fudan University 2000 — 2004
Bachelor of Science (B.S.)
DIRECTV July 2013 - Present
DIRECTV February 2010 - July 2013
Toastmasters International July 2011 - June 2012
Classmates.com March 2008 - February 2010
ABN AMRO Services Company January 1997 - June 2007
ABN AMRO Bank 2004 - 2007
LaSalle Bank 1997 - 2007
ABN AMRO 1997 - 2007
ABN AMRO/ LaSalle Bank 1997 - 2000
G-Bar Limited Partnership 1994 - 1997
Skills
Agile, Scrum, Software Development, XML, Java, Python, Contract Negotiation, Architecture, Enterprise Architecture, Application Development, SOA, SDLC, Business Analysis, Software Project..., Team Building, Integration, Quality Assurance, IT Strategy, Unix, HTML, ITIL, JavaScript, Team Management, MySQL, UML, Outsourcing, Process Development, Team Leadership, Process Improvement, Requirements Analysis, PHP, Analysis, Linux, CSS, Risk Management, Agile Methodologies, Spring, Cross-functional Team..., SharePoint, Leadership, Management, Change Management, Enterprise Software, Oracle, Perl, Architectures
Education
George Mason University 1981 — 1983
Bachelor of Science, Mathematics
University of Delaware 1976 — 1980
BS, Mathematics
Jeppesen, a Boeing Company March 2015 - Present
ProLogic ITS May 2014 - Present
CCH, a part of Wolters Kluwer October 2013 - May 2014
Wipro BPO April 2012 - November 2013
DIRECTV October 2007 - April 2012
Skills
Troubleshooting, Technical Support, Help Desk Support, Active Directory, Call Centers, Networking, Windows XP, Computer Hardware, Customer Satisfaction, Windows 7, Operating Systems, Windows Server, Laptops, Servers, Software Installation, Team Leadership, Vendor Management, BMC Remedy, Incident Management, ITIL, SharePoint Server, IIS, InfoPath, ASP.NET, Microsoft Exchange, Powershell, LDAP, Oracle Applications, Web Applications, Office 365
Education
Ga Periemeter 2003 — 2005
Computer Science
Georgia Perimeter College 2003 — 2005
Computer Science
Cornerstone OnDemand February 2013 - Present
Cornerstone OnDemand October 2010 - February 2013
Time Warner Cable March 2009 - October 2010
Time Warner Cable April 2007 - February 2009
Think Dezign March 2006 - September 2006
DirecTV February 2005 - October 2005
DirecTV February 2003 - February 2005
Skills
Agile Project Management, MS Project, Program Management, Project Planning, Project Portfolio..., SharePoint, MS Office Suite, Earned Value Management, Systems Analysis, Software Project..., Project Execution, Project Reporting, IT Service Management, ITIL, Change Management, MS Project Server, PMO, Scrum, PMP, Project Management, Strategic Planning, SDLC, Agile Methodologies, Visio, Process Improvement, PMI, PMBOK, Project Delivery, Lean Principles, Integration, Business Analysis, Vendor Management, Microsoft Office, Business Intelligence, Cross-functional Team..., Management, SaaS, Databases, Analysis, Business Process, Strategy, Requirements Analysis, IT Strategy, Business Process..., Requirements Gathering, Enterprise Architecture, Software Implementation, CRM, Consulting, Cloud Computing
Education
Southern New Hampshire University 2014 — 2015
Master of Business Administration (M.B.A.)
Villanova University 2009 — 2009
George Fox University 1999 — 2000
BA
Whitman College 1991 — 1995
CDW June 2011 - Present
SuperMedia September 2010 - July 2011
D-Link September 2007 - December 2009
Clear Channel Radio January 2007 - September 2007
Cricket Wireless January 2006 - January 2007
DIRECTV October 1995 - January 2006
Skills
Account Management, Salesforce.com, Direct Sales, Sales Management, New Business Development, Solution Selling, Sales Operations, B2B, Sales Process, Sales, Cold Calling, Product Marketing, Strategic Planning, Lead Generation, Business Development, Wireless, Team Building, Negotiation, Marketing Strategy, Sales Presentations
Education
Fullerton College 1989 — 1992
Diploma, Criminal Science
Loara High School 1988 — 1989
GEICO July 2013 - Present
DIRECTV February 2013 - May 2013
Walt Disney Parks and Resorts July 2011 - January 2013
The Walt Disney Company March 2011 - October 2012
Walt Disney World October 2009 - October 2012
Project and Team Management Course November 2009 - April 2010
Product and Artist Management March 2010 - March 2010
Full Sail Real World Education January 2008 - October 2009
Full Sail University December 2008 - December 2008
Full Sail University August 2008 - August 2008
Skills
Team Leadership, Learn New Software..., Time Management, Organization, Management, Hands-on Training, Soft Skills, Calm, Zbrush, Maya, Computer Animation, After Effects, Compositing, Animation, 3D Studio Max, Photoshop, ZBrush
Education
Full Sail University 2009 — 2010
MS, Entertainment Business
Full Sail University 2007 — 2009
BS, Computer Animation
Fox Entertainment Group January 2011 - Present
DIRECTV April 2008 - February 2011
Belgocontrol November 2003 - August 2007
Skills
Digital Media, Entertainment Industry, Supplier Quality, MS Office Suite, Cross-functional..., Video, Testing, Microsoft Office, Cross-functional Team..., Digital Video, Leadership, New Media, Project Management, Program Management, Broadcast, Change Management, Entertainment
Education
Eurocontrol Institute of Air Navigation Services 2004 — 2006
Technological Institute, Antwerp 2005 — 2005
Project management course
Belgocontrol Training Centre 2004 — 2005
Sapienza Università di Roma 2002 — 2003
Aerospace Engineering
Ghent University 1998 — 2003
Master, Electrotechnical Engineering
University of California, Berkeley
Entertainment Studies
University of California, Los Angeles
NFL Network May 2014 - Present
NFL Network September 2011 - May 2014
DIRECTV July 2009 - September 2011
DIRECTV January 2007 - July 2009
Skills
Media Planning, Mobile Marketing, Google Analytics, New Media, Mobile Devices, Direct Marketing, Television, SEM, Online Advertising, Digital Marketing, SEO, Analytics, Advertising, Marketing Communications, Marketing, Social Networking, Social Media Marketing, Account Management, Integrated Marketing, Digital Media, Broadcast, B2B, Digital Strategy, Business Development, Event Planning, Video, Blogging, Social Media, Marketing Research, Public Relations, Online Marketing, Strategic Partnerships, Web Analytics, Product Development, Salesforce.com, Marketing Strategy, Event Management, Radio, Entertainment, Broadcast Television, Competitive Analysis, Facebook, Sales, E-commerce, Mobile Advertising, New Business Development, Sponsorship, CRM, Email Marketing, Market Research
Education
Fordham University 2003 — 2005
BS, Business
Glendale Community College 2001 — 2003
FPT Software December 2014 - Present
NFL April 2014 - December 2014
TeleSign October 2013 - March 2014
ClubLocal LLC March 2013 - October 2013
Fandango 2011 - February 2013
DIRECTV May 2010 - December 2010
Digital Sidebar November 2009 - March 2010
Juice Wireless June 2008 - September 2009
Pantech Wireless March 2008 - June 2008
ING Wireless/MetroPCS January 2007 - March 2008
Skills
Windows, Scrum, SQL, Software Documentation, Mobile Applications, Mobile Devices, Quality Assurance, iPhone, Android, mobile web, Agile & Waterfall..., iOS, Automation, e-commerce QA, Breaking Things, Product Design, Mobile Internet, Selenium, Testing, User Experience, SDLC, Unix, Test Planning, Agile Methodologies, Bug Tracking, Software Quality..., User Interface, Microsoft SQL Server, Mobile Testing, Test Automation, QA Engineering, JIRA, Test Cases, Web Applications, Bugzilla, Black Box Testing
Education
Glendale Community College 2011 — 2012
South High School 2008 — 2011
Geometry Global March 2014 - Present
Beth Loudenberg Design 1994 - Present
Leo Burnett Group July 2013 - December 2013
DIRECTV 2007 - June 2012
Amgen 2005 - 2006
Frankel/ARC 2003 - 2005
Pace Design Group 1999 - 2003
Skills
Concept Development, Creative Development, Copy Development, Creative Direction, Corporate Identity, Brand Development, Art Direction, Advertising, Project Management, Graphic Design, Packaging, Catalogs, Brochures, Logos, Logo Design, Adobe Creative Suite, InDesign, Photoshop, Layout, Art, Typography, Photo Shoots, Promotions, Direct Mail, Textile Design, Copywriting, Information Design, Creative Strategy, Illustrator, Branding & Identity, Interactive Advertising, Integrated Marketing, Publishing, Creative Services, QuarkXPress, Brand Management, Digital Media, Collateral, Motion Graphics, Marketing, Web Design, Mac, Corporate Branding, Adobe Acrobat, Storyboarding, Visual Communication, Outdoor Advertising
Education
Otis College of Art and Design
Textile Design
University of Maryland College Park
BS, Graphic Design
University of California, Los Angeles
Frostburg State University
IA Interior Architects June 2015 - Present
JACS Construction May 2013 - June 2015
Accountemps April 2014 - August 2014
Ricoh Americas Corporation May 2012 - October 2012
US Navy; Supply Corps March 2004 - March 2011
DIRECTV September 2003 - March 2004
DIRECTV September 2002 - September 2003
Olivers Market October 2000 - July 2001
Sears, Roebuck and Co. July 2000 - December 2000
Molsberry Market September 1999 - October 2000
Skills
Team Leadership, Time Management, Military Experience, Security, Troubleshooting, DoD, Navy, National Security, Security Clearance, Accounting, Financial Reporting, Microsoft Excel, General Ledger, Military, Organizational..., Training, Coordination, Service Orientation, Maintenance & Repair, Operational Planning, Logistics, Force Protection, Social Perceptiveness, Monitoring, Active Learning, Equipment Maintenance, Quality Control, Information Assurance, Human Resources, Weapons, Military Operations, Active Listening, Quality Control Analysis, Repairing, Attention To Detail, Judgment and Decision..., Accounts Payable, Accounts Receivable, Microsoft Office, Customer Service, Management
Education
Golden Gate University 2015 — 2017
Bachelor of Science (BS), Accounting, 3.94 / 4.0
Colorado Technical University 2012 — 2014
Associate of Science (A.S.), Accounting, 3.96 / 4.0
Maria Carrillo 1998 — 2001
State Farm January 2014 - Present
Saia Inc. April 2014 - December 2014
DIRECTV September 2012 - January 2014
Comcast September 2011 - September 2012
Skills
General Insurance, Claims Investigations, Auto Claims, Property Claims, Claims Resolution, Liability, Accounting, Claims Handling, Team Leadership, Public Speaking, Troubleshooting, Technical Support, Telecommunications, Call Centers, Broadband, VoIP, Cold Calling
Education
Georgia State University 2009 — 2014
Best Beverage Catering August 2015 - Present
DIRECTV August 2007 - Present
Prudential Finance February 2006 - July 2007
Cox Media April 2004 - February 2006
Nachi America Inc. September 2001 - June 2004
US Army March 1999 - September 2001
Skills
Advertising
Education
University of Phoenix 2001 — 2004
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Fullerton College 1998 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Magnificent Seven June 2015 - Present
Underground Railroad June 2015 - Present
iMonster Concerts January 1979 - Present
Amazing Race Canada February 2014 - May 2014
Lighthouse Productions April 2014 - April 2014
Gracepoint Productions March 2014 - March 2014
DIRECTV January 2003 - September 2010
Country Style Food Services May 1988 - August 1995
Canada's Wonderland June 1988 - September 1990
Skills
Concert Production, Production Managment, Concerts, Film, Theatre, Entertainment, Acting, Music, Recording, Television, Music Videos, Film Production, Commercials, Video Production, Stage, Videography, Sound, Video Editing, Video, Band, Live Events, Stage Management, Producing, Post Production, Social Media, Music Industry, Music Production, Final Cut Pro, Audio Engineering, Sound Editing, Social Networking, Studio Recording, Music Publishing, Event Videography, Composition, Screenwriting, Event Photography, Photojournalism, Videographer, Sound Design, Radio, Live Recording, Publicity, Live Sound, Truck Driving, Comedy, Concert Photography, Bands, Production Management
Education
Georgian College 1981 — 1981
Technical Theatre & Stage Management, Stage Management
Thompson Rivers University
Level 1 First Aid
KSN Channel 3 February 2015 - Present
KPTS, Channel 8 May 2014 - Present
8bitfix June 2014 - August 2014
DCNetCast April 2013 - February 2014
CPI Qualified Plan Consultants March 2013 - August 2013
Siuslaw School District October 2012 - February 2013
Nex-Tech Wireless January 2012 - June 2012
DIRECTV March 2011 - October 2011
Ellis County Emergency Medical Services January 2009 - January 2011
Fort Hays State University August 2008 - May 2009
Skills
Social Media, Computer Hardware, Blogging, Television, Film, Video Games, OS X, Web Development, Windows, Web Design, Photoshop, Customer Service, Team Leadership, Wordpress, Video Editing, Radio, Editing, Multimedia, Podcasting, Facebook, Final Cut Pro, Social Media Marketing
Education
Wichita State University 2014 — 2015
B.A. Communications, Electronic Media, Communication/Electronic Media
Fort Hays State University 2005 — 2012
Information Networking and Telecommunications; Political Science
Larned High School 2001 — 2005
Diploma, N/A
DIRECTV June 2015 - Present
Life After College Success Program April 2014 - May 2015
.08 2012 - May 2015
Varsity Women's Lacrosse Team August 2011 - May 2015
DIRECTV June 2014 - August 2014
Office of Admissions 2012 - 2014
DIRECTV May 2013 - August 2013
USO June 2012 - August 2012
T3 Lacrosse September 2010 - July 2012
Abercrombie & Fitch December 2011 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Photoshop, Social Media, Public Speaking, Business Analysis, Coordinating Events, Marketing, Event Planning, Leadership, Public Relations
Education
Franklin & Marshall College 2011 — 2015
Bachelor of Arts (B.A.), Business, Organizations & Society Major
Danish Institute for Study Abroad (DIS) 2013 — 2013
International Business
Oak Knoll School of the Holy Child 2005 — 2011
DIRECTV September 2013 - April 2014
BeChronicallyWell.com January 2012 - August 2013
Envision Career Solutions January 2007 - January 2012
A Place for Mom February 2006 - January 2012
The Arbor Company April 2005 - January 2006
Advantage Behavioral Health Systems November 2000 - April 2005
State of Georgia - Central State Hospital/Rehabilitation Services April 1998 - October 2000
LifeLink of Georgia November 1992 - August 1997
Skills
Recruiting, Human Resources, Management, Talent Acquisition, Coaching, Interviews, Resume Writing, Career Counseling, Job Coaching, Creative Writing, Leadership, Team Building, Public Relations, Event Planning, Leadership Development, Organizational..., Training, Marketing, Healthcare, Social Networking, Fundraising, Public Speaking, Interview Coaching, Business Development
Education
Georgia College and State University
Master of Science (M.S.), Psychology
The University of Georgia
BA, Journalism/Public Relations
DIRECTV November 2012 - Present
Associated Bank August 2007 - September 2012
Buyers Guide December 2005 - August 2008
Yellowbook October 2004 - December 2005
Stevens Point Journal 2000 - 2004
Stevens Point Journal 2000 - 2004
Skills
Customer Experience, Customer Service, Customer Satisfaction, Call Centers, Employee Training, Call Center, Advertising, Coaching Staff, Project Management, Team Leadership, Team Building, Graphic Arts, Advertising Sales, Microsoft Office, Team Motivation, Leadership, Management, Customer Retention, Training, Sales, Performance Management, Microsoft Excel, Microsoft Word, Customer Engagement, Direct Sales, Sales Process, Retail Sales, Scheduling, Appointment Scheduling, Web Chat, Banking, Internet Banking, B2B, Bartending, Offset Printing, Screen Printing, NPS, ADE, Process Improvement, Leadership Development, Sales Management, Cross-functional Team..., Account Management, Interviewing Skills, Interviews, Interview Preparation, Mock Interviews
Education
Gogebic Community College 1995 — 1997
Associate Degree, Commercial Arts and Design
University of Wisconsin-Oshkosh 1994 — 1995
Marketing
toddstreet April 2015 - Present
DIRECTV July 2014 - April 2015
FIRMA AGENCY November 2013 - May 2014
damn nyc November 2011 - April 2014
Elke Walter Mode January 2012 - October 2013
New Ashgate Gallery February 2013 - May 2013
Skills
Marketing Strategy, Marketing Communications, Marketing, Fashion, Leadership, Brand Development, Social Media Marketing, Research, Creative Writing, Business Planning, Magazines, Innovation Management, Event Planning, Strategic Thinking, Art, Tennis, Digital Marketing, Integrated Marketing, Customer Insight, Trend Analysis, Copywriting, Relationship Marketing, Editorial, Creative Strategy, Brand Management, Entrepreneurship, Strategic Content..., Content Strategy, Digital Strategy, Advertising
Education
Fordham University 2008 — 2011
Bachelor of Science (B.S.), Psychology, Magna Cum Laude
University for the Creative Arts at Canterbury, Epsom, Farnham, Maidstone and Rochester 2012 — 2013
Master of Business Administration (MBA), Creative Industries Management, Merit
Chandlertelecom llc November 2013 - Present
ChandlerTelecom January 2013 - August 2013
Dannic solutions 2013 - 2013
C and R cabinets 2012 - 2013
Arcilla 2012 - 2012
LH Toyota May 2011 - 2012
DIRECTV October 2009 - March 2011
Skills
Customer Satisfaction, Troubleshooting, Sales, Customer Service, Microsoft Office, Team Leadership, Telecommunications, Team Building, Microsoft Excel, Windows, Inventory Management, Networking, Microsoft Word, PowerPoint, Computer Maintenance, Project Management, Leadership, Time Management, Cabling, Outlook, Management, Equipment Installation, VoIP, Satellite, Operations Management, Cold Calling, Quality Assurance, Negotiation, Retail, Process Scheduler, Sales Process, Digital TV, New Business Development, Technical Support, Teamwork, Coaching, Direct Sales, Salesforce.com, Cellular Communications, Wireless, Fiber Optics, Training, Optical Fiber, Wireless Networking, Computer Network..., Sales Management, 4G, Project Coordination, IT Management, Customer Experience
Education
Georgia College and State University 2001 — 2002
Georgia College and State University 2001 — 2002
Peloton Agency January 2015 - Present
Zellebook September 2014 - Present
DIRECTV October 2010 - March 2012
Red Book Solutions October 2008 - October 2010
Geotech Environmental August 2005 - August 2007
Sports Express, LLC 2002 - 2004
Skills
Management, Franchising, Finance, Mergers, Marketing Strategy, Forecasting
Education
International Wine Guild 2010 — 2010
Level 1 Sommelier, Wine and Spirits
Fort Lewis College 1997 — 2001
Business Admin., International Business and Marketing
DIRECTV August 2013 - Present
BCBG Max Azria September 2012 - August 2013
Tesco PLC December 2011 - September 2012
Education
Georgia Institute of Technology 2015 — 2016
Master of Science (MS), Computer Science
University of California, Riverside 2007 — 2011
Bachelor of Arts (BA), Economics
DIRECTV July 2014 - January 2015
Discovery Communications March 2014 - September 2014
Green Turtle Sports Bar May 2013 - September 2013
Big Bear Mountain December 2012 - April 2013
ESPN August 2012 - December 2012
Skills
Photography, Graphic Design, Cinematography, Video Editing, Fashion Design, Fashion Photography
Education
Full Sail University 2009 — 2011
Bachelor's degree, Cinematography and Film/Video Production
DIRECTV November 2007 - June 2009
Burberry November 2004 - June 2007
Zaro's Bread - Basket February 2003 - August 2003
US Airways August 1999 - August 2001
Skills
Microsoft Office, Windows, Microsoft Excel, PowerPoint, OS X, Computer Hardware, Linux, Windows 7, XP, Outlook, Operating Systems, Networking, Microsoft Word, Customer Service
Education
Full Sail University 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Music Productions, 3.95
Tci College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology Track & Computer and Networking
South Bronx Job Corps
Great West Casualty Company July 2015 - Present
Helzberg Diamonds August 2013 - Present
DIRECTV April 2007 - December 2012
Skills
Solo Performance, Singing, Customer Service, Management, Customer Satisfaction, Leadership, Team Leadership, Marketing, Merchandising
Education
George Fox University 2010 — 2013
Bachelor's degree, Psychology
Herbalife May 2012 - Present
DIRECTV September 2010 - April 2012
Team PCS March 2008 - September 2009
Alorica March 2005 - January 2007
VERISIGN May 2002 - February 2004
Skills
SDLC, Project Management, Software Project..., Social Media, Requirements Analysis, Visio, Requirements Gathering, Business Analysis, Program Management, PMP, Microsoft Office, Process Improvement, Vendor Management, PMO, Project Portfolio..., Leadership, Management, Agile Methodologies, Business Intelligence, SQL
Education
Georgia Southern University 2010 — 2012
Master of Business Administration (MBA)
DIRECTV October 2014 - Present
Rekon Technologies May 2014 - October 2014
Pole To Win International August 2013 - April 2014
Skills
JIRA, HP Quality Center, qewamico, Putty, Photoshop, PowerPoint, HTML, Microsoft Office, Microsoft Excel, Public Speaking, Java, Social Media, Customer Service, C++, C, Windows, Microsoft Word, Research, Teamwork, English
Education
Full Sail University 2013 — 2015
Bachelor's degree, Game Design
Catalyst Source LLC October 2012 - June 2014
RMG Networks April 2011 - March 2012
Executive Media Network - EMN March 2008 - April 2011
DIRECTV 2007 - 2008
The Hotel Networks 2003 - 2007
On Command Corp, a Liberty Media Company 2001 - 2003
KALC - Alice 105.9 1998 - 2001
Viacom/ Showtime Networks 1997 - 1998
Skills
Cloud Computing, Digital Media, Sales, CRM, Strategic Partnerships, New Business Development, Management, Advertising, Integrated Marketing, Start-ups, B2B, Account Management, Marketing, Marketing Strategy, Lead Generation, Sales Operations
Education
University of Colorado Denver 1983 — 1985
Broadcast Communications
Fort Lewis College 1981 — 1983
Workday June 2015 - Present
InterVision December 2013 - June 2015
DIRECTV August 2010 - November 2013
Saint John's Health Center November 2006 - August 2010
Square Enix 2006 - 2006
Electronic Arts 2006 - 2006
Beyond Digital 2005 - 2006
Sun Communities Inc. 2000 - 2003
Skills
Cisco Technologies, OSPF, Routing, EIGRP, CCNP, QoS, STP, Subnetting, ARP, Enterasys, BGP, Juniper, Cisco IOS, Active Directory, Cisco Nexus, TCP/IP, Windows Server, MPLS, Network Engineering, Network Security, Windows, Data Center, Switches, Troubleshooting, High Availability, Networking, Juniper Technologies, IPSec, Microsoft Exchange
Education
Narbik 2013 — 2013
CIERS I + Narbik’s Boot Camp, CCIE related, n/a
Full Sail University 2003 — 2004
Associate's degree, Computer Science
Henry Ford Community College 2001 — 2003
ABM Industries August 2011 - Present
Publix Super Markets February 2011 - August 2011
DIRECTV November 2010 - February 2011
Victory World Church November 2008 - October 2010
Skills
General Problem Solving, Valiant (Citrix Systems), Microsoft Office, Visio, Team Leadership, Leadership Development, Computer Aided Dispatch, Employee Training, Hands-on Training
Education
Georgia Perimeter College 2005 — 2007
Associate of Arts (AA), Criminology
Greater Atlanta Christian School 2000 — 2004
High School Diploma, General Studies
DIRECTV September 2013 - Present
Kaiser Permanente IT - Contractor January 2013 - September 2013
CH2M HILL September 2011 - July 2012
State of Colorado November 2010 - June 2011
CH2M HILL August 2009 - October 2010
Charter Communications June 2008 - December 2008
Coors 2005 - 2008
Johns Manville June 2007 - October 2007
Coors Brewing Company December 2005 - May 2007
Millennium Associates February 2002 - December 2005
Skills
Instructional Design, Curriculum Development, Business Process, E-Learning, Needs Analysis, Instructor-led Training, Change Management, Training Delivery, Captivate, Organizational..., Leadership Development, Training, Program Management, Technical Writing, Coaching, SnagIt, ADDIE, Technical Documentation, Employee Training, Workshop Facilitation, Performance Improvement, Strategy, Project Management, Leadership, Management, Project Planning, SDLC, SharePoint, Learning Management..., MS Project, Blended Learning, Integration, Software Documentation
Education
University of Phoenix 2003 — 2005
Master of Arts, Organizational Management
Fort Lewis College 1979 — 1984
University of Colorado
Bachelor of Arts, Sociology
DIRECTV August 2014 - Present
AAA MSC December 2009 - April 2012
eTelecare Global Solutions June 2008 - January 2010
University of Phoenix June 2007 - June 2008
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Telecommunications, Microsoft Office, Training, Microsoft Excel, Microsoft Publisher, Sales, Team Leadership, Team Building, Account Management, Customer Retention, Sales Process, Process Improvement, Leadership, Time Management, Coaching, Dispatching, Computer Aided Dispatch
Education
Glendale Community College 2015 — 2018
Associate's Degree, Business Administration and Management, General
DIRECTV April 2013 - Present
Deloitte Consulting September 2010 - March 2013
World Resources Institute April 2008 - October 2010
M&M Tanks Inc. December 2004 - March 2007
University of Hawaii August 2002 - December 2004
Skills
Sustainability, Environmental, Energy, Corporate Social..., Project Management, Infrastructure, Climate Change, Sustainable Development, Policy Analysis, International..., Program Management, Business Strategy, Strategic Planning, Sustainability..., Data Analysis, Strategy, Renewable Energy, Research, Sustainable Business, Management Consulting, Proposal Writing, Policy, Energy Policy, Business Process..., Nonprofits, Environmental Awareness, Management, Government
Education
Georgetown University - The McDonough School of Business 2007 — 2009
MBA, Operations and Logistics
Michigan State University 1997 — 2001
BA, Communications / Telecommunications
University of Hawaii at Manoa
University of Hawaii at Manoa
DIRECTV March 2015 - Present
Miltheory, Inc February 2013 - Present
AVIATE 2011 - January 2013
Solid October 2009 - December 2011
Ember Experience, LLC March 2004 - October 2009
Freelance 2004 - December 2005
Pendulum Studios 2002 - 2004
ATTIK 1998 - 2002
Crawford Communications 1996 - 1998
Skills
Creative Direction, Project Management, Account Management, Operations Management, Web Content Management, User Experience, Integrated Marketing, Advertising, Visual Effects, Scrum, 3D, Post Production, Commercials, Content Management, Motion Graphics, Computer Animation, Product Development, Animation, Web Applications, Film Production, Film, Project Planning, Character Animation, Asset Managment, Digital Media, Digital Marketing, New Media
Education
Georgia State University 1995 — 1998
Bachelor of Fine Arts (BFA), Graphic Design and Communication
DIRECTV 2005 - Present
Interlink Group 1999 - 2001
Skills
SharePoint, AutoCAD Architecture, Video, Broadcast, IP, AutoCAD, Troubleshooting, Windows, Project Management, Software Documentation, Program Management, Integration, Video Production, Microsoft Office, VMware, VOD, Digital TV, Digital Video, Broadcast Engineering, Switches, Visio, IPTV, Broadcast Television, Satellite, Satellite Communications, HD Video, Encoding, Cable Television, Telecommunications, Streaming Media, Sound, Video Compression, Leadership, Management
Education
Loras College 1989 — 1993
Bachelor of Arts, Studio Art
Front Range Community College
AutoCAD, Trig, architectural and mechanical drafting
GoSmallBiz.com October 2010 - Present
GoSmallBiz.com 2006 - 2010
Ricoh 2000 - 2010
DIRECTV 1994 - 2010
World Leadership Group 2007 - 2009
Lightyear Wireless 2006 - 2009
Skills
Identity Theft, Small Business, Employee Benefits, Legal Services
Education
Georgia State University 1983 — 1985
Douglas County High 1968 — 1972
Diploma, General Studies
DIRECTV October 2014 - Present
Arsenal World October 2013 - October 2014
DIRECTV August 2013 - September 2014
DIRECTV June 2013 - August 2013
American Express June 2012 - August 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Mac OS, Social Media, Facebook, Twitter, OS X, DealMaker, Wide Orbit, PowerPoint, Customer Service, Public Relations
Education
Gettysburg College 2009 — 2013
Bachelors, Psychology
John Jay H.S., Cross River 2005 — 2009
DIRECTV November 2009 - Present
Symantec April 2009 - October 2009
Rovi (Macrovision acquired Gemstar - TV Guide) May 2007 - February 2009
Thomson Reuters Elite (formerly Elite Information Systems) April 2000 - May 2007
Directv, Inc. April 1998 - April 2000
Skills
SDLC, Agile, Project Planning, Process Development, Scrum, Waterfall, Software Project..., Program Management, Agile Project Management, MS Project, PMP, Cross-functional Team..., Vendor Management, Product Management, Process Improvement, Project Portfolio...
Education
Georgetown University
BSBA, International Business
Freelance / Graphic Design Services December 2001 - Present
DIRECTV October 2008 - October 2010
Lehman Brothers November 2007 - September 2008
Lehman Brothers December 2005 - November 2007
Lehman Brothers December 2000 - December 2005
KnowEx Solutions 1999 - 2001
Skills
InDesign, Graphic Design, Illustrator, Photoshop, Creative Direction, Marketing, Graphics, Leadership, Management, Pre-press, Mac, Adobe Acrobat, Branding & Identity, Typography, Adobe Creative Suite, Art Direction, User Experience, User Interface Design, Concept Development, Strategy, Marketing Communications, Advertising, Layout, Digital Media
Education
Fordham University 1996 — 2000
BFA
DIRECTV August 2014 - Present
DIRECTV August 2012 - August 2014
DIRECTV April 2010 - August 2012
Johnson & Johnson - Ethicon September 2006 - July 2009
Mercedes-Benz USA September 2000 - September 2006
Rainforest Cafe March 1998 - September 2000
Skills
Financial Analysis, Process Improvement, Project Management, Financial Modeling, Financial Reporting, Corporate Finance, Budgeting, Budget Process, Data Analysis, Financial Planning, Management, Cross-functional Team..., Training, Customer-focused Service, Auditing, Sales Management
Education
Fordham Gabelli School of Business 2002 — 2005
MBA
Marist College 1994 — 1998
BS
DIRECTV December 2009 - Present
DIRECTV December 2007 - December 2009
Young Chefs Academy August 2005 - April 2008
Sprint-Nextel Communications 2001 - September 2005
Nextel June 2001 - February 2002
Comcast 1998 - 2000
Verizon Wireless 1993 - July 1998
Verizon 1995 - 1998
GTE Wireless 1993 - 1998
AT&T 1985 - 1994
Skills
Product Management, Process Improvement, Account Management, Operations Management, IVR, Brand Loyalty, Outsourcing, Customer Service, Sales Operations, CRM, Contact Centers, Program Management, Call Center, Customer Retention, Product Development, Sales, Customer Experience, Leadership, Management, Strategy, Training, Project Management, Budgets, Team Building, Business Process..., Change Management, Performance Management
Education
Georgetown University 1981 — 1984
Bachelor of Arts (B.A.), English
DIRECTV April 2015 - Present
IMG Live, LLC July 2013 - March 2015
LEJ Sports Group August 2007 - July 2013
AT&T Classic (PGA Tour) February 2007 - May 2007
Clear Channel/Katz Advantage September 2006 - February 2007
Fox Sports January 2004 - May 2004
Dickey Broadcasting/680 The Fan 2003 - 2004
Skills
Sports Management, Event Management, Sports, Event Planning, Grassroots Marketing, Experiential Events, Maintaining Strong..., Project Coordination, Events Coordination, Logistics, Market Research, Strategic Communications, Operational Planning, Idea Generation, Lead Generation, Media Relations, Public Speaking, Creative Direction, Sponsorship Activation, Branding & Identity
Education
Georgia State University 2001 — 2004
BA, Public Relations/Marketing/Spanish
University of Alabama 2000 — 2001
Turner Broadcasting August 2007 - Present
DIRECTV 2005 - 2007
Hewlett-Packard Company June 2002 - June 2005
Skills
New Media, Broadcast, Digital Media, Television, Leadership, Analysis, Integrated Marketing, Social Media, Budgets, Cross-functional Team..., Strategy, Media Planning, Broadcast Television, Financial Analysis, Finance, Management
Education
University of Southern California - Marshall School of Business 2000 — 2002
MBA, Finace
Georgetown University 1993 — 1997
BA
DIRECTV 1999 - 2007
Education
Golden Gate University 1991 — 1994
MS, Project & Systems Management
Ohio University 1976 — 1981
Medaris Designs May 2005 - Present
The Hartford September 2004 - January 2005
Aetna May 2002 - March 2004
Channel One News September 2000 - June 2001
channel one 1998 - 2001
directv 1998 - 2000
soundcastle 1998 - 2000
DIRECTV 1997 - 1999
Soundcastle Studios September 1996 - May 1997
Andersen Consulting, CST 1996 - 1997
Education
Full Sail University 1994 — 1996
Brightpoint January 2012 - Present
Retail Business Development January 2009 - January 2012
SPRINT/NEXTEL July 2007 - December 2008
DIRECTV 2006 - 2007
Sprint/Nextel November 1994 - August 2006
Nextel 1994 - 2006
GTE 1989 - 1994
Skills
Account Management, Business Development, Channel, Competitive Analysis, Cross-functional Team..., Direct Sales, Entrepreneurship, Forecasting, Go-to-market Strategy, Leadership, Management, Mobile Devices, Networking, New Business Development, Product Management, Product Marketing, Program Management, Retail, Sales, Sales Management, Sales Operations, Selling, Solution Selling, Start-ups, Strategic Partnerships, Team Building, Telecommunications, WiFi, Wireless
Education
Georgetown University - The McDonough School of Business
Saint Joseph's University
BS
DIRECTV September 1998 - May 2007
Education
Fresno Pacific University 1991 — 1993
Human Resource Management
Robert Half Management Resources July 2015 - Present
McCormick & Company October 2014 - May 2015
Oakley February 2014 - July 2014
Blizzard Entertainment March 2013 - February 2014
Corinthian Colleges April 2012 - June 2012
Quality Systems, Inc November 2011 - February 2012
DIRECTV September 2010 - September 2011
Southern California Edison February 2007 - January 2010
International Rectifier 2010 - 2010
Valeant Pharmaceuticals June 2005 - June 2006
Skills
Vendor Management, SAP, Documentation, Requirements Analysis, Visio, Business Analysis, SDLC, ERP, Business Intelligence, MS Project, Budgeting, Project Implementation, PMO, Process Improvement, Project Planning, Business Process, Customer Relations, Problem Solving, SOX, Business Process..., Lotus Notes, Excel, Word, Microsoft Office, Data Analysis, Software Documentation, Microsoft Excel, Budgets, Team Building, Microsoft Word, Leadership, Risk Management, Customer Service, Databases, Testing, SharePoint, Analysis, Management, Data Warehousing, Microsoft Project, Consulting, SAP ERP, Integration, Information Technology, Project Management
Education
Fullerton College
Accounting and Business Management
AT&T September 2015 - Present
DIRECTV August 2014 - September 2015
DIRECTV March 2012 - August 2014
Catholic Healthcare West December 2008 - March 2012
Perot Systems 2005 - 2008
Abrazo Healthcare 2004 - 2005
Maricopa Integrated Health System 2003 - 2004
Perot Systems 2001 - 2003
Catholic Healthcare West 1998 - 2001
St Josephs Hospital 1981 - 1998
Skills
Disaster Recovery, Business Continuity, Emergency Management, Infrastructure..., Customer Service, Turn Around Management, HIPAA, Incident Management, ITIL, Data Center, Security, Vendor Management, Healthcare Information..., Mentoring, Leadership, IT Management, IT Operations, Business Continuity..., Process Improvement, Team Building, IT Service Management, IT Strategy
Education
Gateway Community College 2000 — 2004
AGS, Information Technology, 4.0
Quincy High School 1974 — 1977
diploma, Visual and performing art
DIRECTV January 2012 - Present
DIRECTV April 2001 - January 2012
US Army Reserves (Retired) June 1995 - August 2000
EchoStar Corporation December 1995 - April 2000
Skills
Team Building, Sales Management, Sales Operations, Account Management, Sales, Leadership, Management, Strategic Partnerships, New Business Development, Program Management, Customer Retention, Direct Sales, Salesforce.com, Training, Team Management, Marketing Strategy, Competitive Analysis, CRM, Product Marketing, Strategy, Selling, B2B, Sales Process, Lead Generation, Cold Calling, Business Development, Sales Presentations, Public Speaking, Telecommunications, Channel Partners, Solution Selling, Cross-functional Team..., Start-ups, Call Centers, Product Management, SaaS, Customer Satisfaction, Key Account Management, Wireless, P&L Management, Market Planning
Education
Furman University 1988 — 1992
BA, Sociology
Furman University
Lincoln Financial Media November 2005 - April 2010
DIRECTV 2002 - 2005
Skills
Social Media, Broadcast, Media Relations, Social Media Marketing, Advertising
Education
Fordham University 1997 — 2001
Bachelor of Arts, Journalism
DIRECTV July 2011 - Present
Georgia Tech 2006 - 2011
GE Global Research 2008 - 2008
Skills
Matlab, Labview, Simulations, Signal Processing, Antenna Measurements, Antennas, Electromagnetic...
Education
Georgia Institute of Technology 2001 — 2011
BS/MS/PhD, Electrical Engineering
Taipei American School
DIRECTV January 2015 - Present
DIRECTV October 2013 - January 2015
DIRECTV August 2013 - October 2013
Apple Inc. August 2009 - October 2013
MTV Networks September 2009 - December 2009
Wells Fargo Bank February 2007 - July 2007
Jaga Dance Company November 2005 - July 2007
Talmo & Associates August 2006 - February 2007
Woodcraft Rangers August 2004 - November 2005
Skills
Apple Certified..., Mac OS X, Music Industry, Music Production, iLife, Sound, iWork, Entertainment, Dance Instructor, Music, Events, Concert Management, Production Assistance, Live Events, Multi Tasking, Organizational..., Brand Standards, Microsoft Office, Lighting Design, Production Lighting, Stage Management, OS X, iOS, Troubleshooting, Concerts, Advertising, Audio Editing, Audio Engineering, Social Networking, Audio Post Production, iTunes, Mac
Education
Full Sail University 2008 — 2009
Bachelors of Science, Music Business
Full Sail University 2007 — 2008
Associate of Science (AS), Show Production & Touring
DIRECTV May 2007 - October 2013
REI October 2005 - February 2009
Retail Webs LLC November 2005 - May 2007
Quick Computer Services September 2005 - November 2005
Sierra Tel Internet February 1998 - April 2005
Skills
Dreamweaver, CSS, Web Design, CMS, E-commerce, Vendor Relationships, Content Management, Web Analytics, Microsoft Excel, Photoshop, Microsoft Office, HTML, Adobe Creative Suite, Digital Marketing, Social Media Marketing, User Interface Design, User Experience Design
Education
Fresno City College 1991 — 2005
Associate of Science (AS), Life Sciences
California, State University - Fresno 1995 — 1997
Bachelor of Applied Science (BASc), Commercial Recreation Administration, Major Core GPA: 4.00 - Overall GPA: 3.37
DIRECTV October 2010 - Present
Christie's March 2010 - October 2010
Grey Global Group July 2008 - March 2010
Tek Systems, Geneva Watch Group February 2008 - July 2008
Custom Computer Specialists November 2007 - February 2008
EvenTone Editorial April 2004 - November 2007
Bennett Studios September 2001 - April 2004
Looking Glass Studios January 2001 - March 2002
Skills
Project Management, Disaster Recovery, Mac, Active Directory, Mac OS X, Windows 7, Troubleshooting, System Administration, OS X
Education
Full Sail University 2000 — 2001
Associates, Recording Arts
DreamWorks Animation April 2015 - Present
DIRECTV September 2014 - April 2015
DIRECTV May 2014 - September 2014
DIRECTV June 2013 - May 2014
DIRECTV June 2012 - June 2013
Steel Partners June 2011 - October 2011
Kirtland Capital Partners September 2006 - December 2009
Lehman Brothers 2005 - 2006
Skills
Venture Capital, Valuation, Finance, Due Diligence, Strategic Financial..., Corporate Finance, Private Equity, Financial Modeling, Financial Analysis, Mergers & Acquisitions, Investments, Competitive Analysis, Investment Banking, Strategy, Management
Education
UCLA Anderson School of Management 2010 — 2012
MBA
Georgetown University 2002 — 2005
BSBA, Finance, Accounting
Jefferson Southern Corporation (J-Group) January 2010 - Present
Borbet Alabama Inc March 2007 - March 2009
Jeppesen September 1998 - December 2005
DIRECTV September 1997 - September 1998
Skills
FMEA, Management, Manufacturing
Education
Fort Lewis College 1988 — 1993
BS, International Business
Full Sail University July 2014 - Present
DIRECTV March 2008 - August 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Full Sail University 2013 — 2016
Bachelor's degree, Music Production
ITT Technical Institute-Miami 2013 — 2014
Firma Insurance Agency January 2010 - Present
DIRECTV June 2007 - December 2009
Skills
Call Center, Customer Service, Insurance, Customer Retention, Customer Satisfaction, Health Insurance, Outlook, Microsoft Office, Sales, Troubleshooting, Process Improvement, Life Insurance, Customer Experience, Microsoft Excel, Disability Insurance
Education
Georgia State University 2001 — 2005
Bachelor of Business Administration, Risk Management & Insurance
DIRECTV February 2012 - Present
iLink Systems August 2011 - February 2012
Forever 21 January 2011 - August 2011
Autobrain Inc. June 2004 - December 2010
Axisoft Co., Ltd. April 2001 - May 2004
Skills
XML, Eclipse, JavaScript, Web Services, AJAX, Java, jQuery, MySQL, HTML, SQL, CSS, Oracle, Web Applications, Java Enterprise Edition
Education
Georgia Institute of Technology 2006 — 2007
ESL
Korea University 1997 — 2005
BS, Computer Science, Animal Science
Consulting July 2009 - Present
Steri-Plas Molding2006-2009 July 2009 - Present
Conexis, Inc. June 2010 - August 2010
Tecnisource January 2009 - June 2009
Steri-Plas January 2001 - January 2003
DIRECTV January 1998 - January 2001
PRINCIPLE TECHNOLOGY January 1997 - January 1998
Mac Temps January 1979 - January 1997
Skills
Technical Support, Software Installation, Troubleshooting, Microsoft Exchange, Hardware, Help Desk Support, Computer Hardware, Networking, Laptops, Windows, Access, Databases, Program Management, Outlook, Windows Vista, Customer Service, Information Technology, Mac, Photocopier, Sales, HTML
Education
Fullerton Junior College 1971 — 1973
Business Electronics
Fullerton College 1970 — 1972
None, Business/Computers
Garden Grove High School 1966 — 1969
FAME & PHILANTROPY December 2014 - February 2015
Dr. Stanley L. Goodman 2010 - 2013
DIRECTV 2009 - 2009
Professor Brainstorm, LLC. 2008 - 2009
Professor Brainstorm, LLC. 2008 - 2009
W Radio 6.90 2005 - 2007
Skills
Strategic Planning, Event Planning, Public Relations, Event Management, Negotiation, Management, Process Improvement, Time Management
Education
Fundación Universidad de Bogotá 'JorgeTadeo Lozano' 1997 — 2002
Journalism and Comunications, Tv Production
Santa Monica College
Images Photography May 2003 - Present
Douglas County School District August 2007 - Present
DIRECTV September 2006 - May 2007
Twins-R-Us August 1997 - May 2003
Hewlett-Packard June 1991 - June 1997
Berthoud National Bank 1989 - 1991
Mayo Clinic Health System in Eau Claire October 1988 - May 1989
San Francisco Giants February 1989 - April 1989
Ball Aerospace 1982 - 1988
Skills
Portraits, Photography, Fine Art Photography, Digital Photography, Studio Lighting, Editing, Image Manipulation, Portrait Photography, Photos, Art, Customer Service, Teaching, Public Speaking, Event Planning, Microsoft Office, Sales, Fundraising, Budgets, Microsoft Word, Microsoft Excel, PowerPoint, Google Apps, Google Docs, Google Groups, Physical Security, Security Management
Education
Scottsdale Community College 1988 — 1989
Business Administration and Management, General
Front Range Community College 1983 — 1984
Business Administration and Management, General
Denver Winair Co. March 2014 - Present
Cooper Heating and Cooling October 2012 - March 2014
Satellite Operations December 2011 - February 2013
DIRECTV July 2011 - January 2012
Skills
Sales Management, Sales, Negotiation, Account Management, New Business Development, Customer Service, Salesforce.com, Business Development, Social Media, Social Networking, Leadership, CRM, B2B, Strategic Partnerships, Contract Negotiation, Cold Calling
Education
Metropolitan State College of Denver 1996 — 1998
Multicultural Education
Front Range Community College 1995 — 1996
Communication and Media Studies
Northeastern Junior College 1994 — 1995
General Studies
National Park Service April 2015 - Present
DIRECTV October 2014 - Present
COFFEE GRIND LLC March 2012 - Present
Sharkarosa Wildlife Ranch January 2015 - January 2015
International Institute of Acoustics and Vibrations July 2014 - September 2014
T-Mobile December 2013 - July 2014
Department of Defense August 2012 - December 2012
Department of Defense January 2011 - May 2011
National Park Service May 2009 - August 2009
National Park Service May 2008 - August 2008
Skills
Public Speaking, Nutrition, Navy
Education
Tuskegee University
Master’s Degree, Environmental Science
Fort Valley State University 2009 — 2012
Bachelor of Science (BS), Animal Science
Tuskegee University 2007 — 2009
Animal Sciences
Tuskegee University
Animal Sciences
DIRECTV
Skills
Television, Broadcast, Broadcast Television, Video, Digital Media
Education
George C Wallace State Community College-Hanceville 1985 — 1987
associates business admin
DIRECTV November 2010 - Present
DIRECTV 2010 - 2012
Skills
Able To Work Under..., Able To Multi-task, Sales Support, Great People Skills, New Business Development, Client Services
Education
Fullerton College
Sudden Circus April 2015 - Present
DIRECTV December 2014 - March 2015
Natural Bridge Literary Journal July 2013 - December 2014
private residence April 2010 - December 2014
Kirk Day School June 2009 - May 2010
Kirk Day School 2007 - 2010
Promise Christian Academy September 2007 - May 2008
Promise Christian Academy September 2004 - May 2008
Promise Christian Academy 2007 - 2008
Independent Consultant 2002 - 2005
Skills
Social Media Marketing, Editing, Microsoft Office, Creative Direction, Social Networking, Project Management, Organizational..., Management, Design Principles, Organization Skills, Marketing Strategy, Event Planning, Social Media, Marketing, Public Speaking, Art, InDesign, Adobe Creative Suite, Teaching, Lesson Planning, Account Management, Strategic Planning, New Business Development
Education
ITT Technical Institute- Arnold, MO 2010 — 2012
Associate's degree, Visual Communication
Fontbonne University 2006 — 2008
Bachelor of Arts, Organizational Studies
St. Louis Community College 2001 — 2004
Graphic Design
DIRECTV January 2013 - Present
DIRECTV November 2013 - April 2014
Barclays Capital August 2002 - June 2012
Skills
Corporate Finance, Capital Markets, Cash Management, Risk Management, Corporate Development
Education
Georgetown University - The McDonough School of Business 2000 — 2002
Master of Business Administration (M.B.A.), Finance, General
The Johns Hopkins University 1993 — 1996
Bachelor of Arts (BA), International Relations
State Farm April 2014 - Present
MAXIMUS August 2013 - April 2014
Intermountain Claims July 2012 - June 2013
Telmate, LLC July 2010 - December 2011
DIRECTV June 2005 - July 2010
The Idaho statesman June 2002 - June 2005
Micron Technology June 1995 - May 2002
MCI Residential Markets June 1993 - May 1995
Skills
Training and Development, Change and Innovation..., Conflict Management, Budgeting and..., Human Resource and..., Business Development..., Communication, Customer Service, Call Centers, CRM, Recruiting, Management, Leadership, Team Leadership, Human Resources, Quality Assurance, Sales, Process Improvement
Education
George Fox University 1999 — 2002
Master of Arts (MA), Organizational Leadership
George Fox University 1996 — 2002
Bachelor of Arts, Business; Management and Organizational Leadership
George Fox University 1986 — 1998
Bachelor of Arts (BA), Management and Organizational Leadership
City of Light Women’s center
Masters of Arts, Business; Organization Leadership
DIRECTV December 2009 - Present
GEICO February 1997 - August 2008
Skills
Outlook, Social Media, Administrative..., Microsoft Office, Customer Service, Office Management, Claims Handling, Claim Investigation, Multi Tasking, Data Entry, Analysis
Education
Georgia College and State University
Bachelor of Science (BS), Criminal Justice/Police Science
Pacific Life January 2009 - Present
DIRECTV September 2008 - December 2008
Time Warner Cable April 2007 - August 2008
Target January 2006 - March 2007
Garden Grove Unified School District February 2006 - December 2006
Fullerton Joint Union High School District June 2005 - March 2006
Education
Fullerton College 2005 — 2006
Computer Systems Networking and Telecommunications
Sonora High School 2001 — 2005
Diploma
marcus evans Group May 2015 - September 2015
DIRECTV May 2014 - May 2015
Skills
Bilingual-English/Spanis..., Critical Thinking, Organizational..., Charismatic Leadership, Mathematical Analysis, Speech Communications, Troubleshooting
Education
Miami-Dade College 2014 — 2016
George T Baker Aviation School 2011 — 2014
Powerplant Rating, Aircraft Powerplant Technology/Technician
MedCo Services Healthcare Revenue Cycle Solutions August 2013 - Present
Cinram August 2012 - August 2013
DIRECTV October 2010 - July 2012
Skills
Customer Service, De-escalation, Friendly Personality, Multi Tasking, Collections, Patient Education, Fast-paced, Deadline Oriented, Knowledge-hungry Learner, Highly Detailed
Education
George C Wallace State Community College-Hanceville 2004 — 2006
Social Work
DIRECTV June 2014 - Present
AT&T January 2000 - March 2013
Skills
HRIS, Microsoft SQL Server, Oracle, SQL, Taleo
Education
Georgia State University 2000 — 2005
Bachelor's Degree, Information Technology, 3.56
DIRECTV September 2013 - Present
DirecTV June 2006 - September 2013
Skills
MS Excel Pivot Tables, Microsoft Excel, Microsoft Office, Microsoft Word, Management, Logistics, Logistics Management, District Management, Program Management, Call Centers, Business Intelligence, Vendor Management, Project Management, Strategic Planning, Customer Satisfaction
Education
Georgia Highlands College 2011 — 2013
Associate's Degree, Computer Science