DIRECTV Company
Industry: Satellite television company
DescriptionDirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America and the Caribbean/Americas. Headquarters: El Segundo, California, United States Founder: Eddy Hartenstein Founded: 1990, United States of America Predecessor: Hughes Electronics Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Digital Life, Audience, Vrio,
DIRECTV List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at DIRECTV. You can filter them based on skills, years of employment, job, education, department, and prior employment.
DIRECTV Salaries. You can even request information on how much does DIRECTV pay if you want to. Learn about salaries, pros and cons of working for DIRECTV directly from the past employees.
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7,077 DIRECTV employees in database. Find out everything there's to know about DIRECTV employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
DIRECTV Employees
Northpoint Recovery January 2015 - Present
Ashwood Recovery LLC. September 2014 - Present
DIRECTV May 2010 - August 2014
Skills
Community Outreach, Nonprofits, Program Development, Public Speaking, Leadership Development, Fundraising, Event Planning, Teaching, Coaching, Crisis Intervention, Customer Satisfaction, Customer Service, Leadership, Management, Process Improvement, Social Services, Team Building, Training
Education
Idaho State University 2006 — 2007
General Studies
Eastern Idaho Technical College 1996 — 2000
Plumbing Technology/Plumber
DIRECTV September 2014 - Present
DIRECTV November 2013 - September 2014
DIRECTV July 2012 - November 2013
DIRECTV April 2008 - July 2012
DIRECTV August 2004 - April 2008
DIRECTV July 2003 - August 2004
Skills
Call Centers, Telecommunications, Training, Customer Experience, Troubleshooting, Process Improvement, Customer Retention, Program Management, Team Leadership, Instructor-led Training, Customer Satisfaction, Performance Management, Training Delivery, Needs Analysis, Customer Service, Software Documentation, Team Building, Technical Support, Employee Training, Cross-functional Team..., Team Management, System Administration, Change Management, Coaching, Call Center Development, Telephony, Customer Support, Employee Engagement, Technical Training
Education
National Association of Sports Medicine
Certified Personal Trainer, fitness
Rhema Bible School 2002 — 2004
Theology with specialty in Youth Ministry, Theology/Theological Studies
East Central College 2001 — 2002
Music Theory and Composition
Pacific High School
General diploma
DIRECTV April 2015 - Present
DIRECTV 2012 - 2014
DIRECTV August 2007 - 2012
DIRECTV May 2005 - August 2007
Tolt Solutions February 2005 - May 2005
Skills
Integration, Perforce, Software Development, Perl, Systems Engineering, Software Engineering, Quality Assurance, Unix, Process Improvement, Testing, Program Management, Project Management, Telecommunications, Embedded Systems, Cross-functional Team..., Management, Engineering, Product Management, Troubleshooting, Leadership
Education
DeVry University
Bachelor’s Degree, Electrical and Electronics Engineering
Spencer Technologies April 2014 - Present
SmartSource Technical Staffing September 2012 - Present
DIRECTV October 2012 - December 2013
Howard University August 2011 - September 2012
Office Depot July 2010 - July 2011
T-Mobile March 2008 - November 2008
FEMA US Dept of Homeland Security October 2004 - July 2007
Skills
CompTIA A+ Certification, Troubleshooting, Technical Support, Active Directory, Windows 7, Windows XP, Computer Hardware, Networking, Hardware, Software Installation, Help Desk Support, Laptops, Printers, Disaster Recovery, Databases, Computer Repair
Education
MicroStaff IT 2013 — 2013
Cerification, Computer and Information Sciences and Support Services
DeVry University-Ohio 1992 — 1994
Bachelor of Applied Science (BASc) Coursework, Computer and Information Sciences and Support Services
DIRECTV August 2012 - Present
Sprint July 2009 - August 2012
Skills
Leadership, Analysis, Customer Service, Customer Experience, Microsoft Office
Education
California State University Dominguez Hills 2013 — 2015
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
El Camino College 2007 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
DIRECTV August 2015 - Present
DIRECTV September 2014 - August 2015
DIRECTV February 2014 - September 2014
Archer Daniels Midland Company December 2012 - February 2014
Archer Daniels Midland Company March 2006 - December 2012
McDonalds January 1999 - March 2006
Skills
Process Improvement, Business Analysis, Customer Service, SharePoint, Leadership, Microsoft Office, Access, Team Leadership, Training, Management, Microsoft Excel, Troubleshooting, Software Documentation, Analysis, Team Building, Business Process..., Security, Inventory Management, Inventory Control, Requirements Analysis, T&E, Customer Satisfaction, Retail, Behavioral Interviewing, Coaching, Concur, Requirements Gathering, Interviews, Quality Assurance, Project Management, Cross-functional Team..., Development Of Employees, Application Support, Active Directory, Time Management, PowerPoint, Performance Management, Employee Training, Disaster Recovery, Shared Services, User Acceptance Testing, Presentations, Regression Testing, Functional Testing, Workday, Human Resources, HRIS
Education
Eastern Illinois University 2011 — 2013
Bachelor's Degree, Organizational and Professional Development, 4.0
Richland Community College 2005 — 2011
Associate's Degree, Business and Sociology, 3.94
DIRECTV June 2014 - Present
Punch Studio October 2011 - June 2014
FMBK Law January 2009 - June 2010
Flux Business Communications April 2008 - April 2009
Malibu Board of Realtors October 2006 - February 2007
Dr. taylor Chiropractic April 2006 - September 2006
West End Tennis and Racquet Club January 2004 - January 2006
CineLounge June 2005 - December 2005
Skills
Graphic Design, Marketing, Administration, Personal Assistant, Executive Assistant, Childcare, Layout, Adobe Creative Suite, InDesign, PowerPoint, Microsoft Word, Team Leadership, Project Management, Mac, Illustrator, Photoshop, Posters, Business Cards, Flyers, Packaging, Brochures, Stationery, Event Planning, Art Direction, Social Media
Education
The Art Institute of California 2006 — 2009
BS, Graphic Design, Advertising
El Camino College 2004 — 2006
General Ed Studies
Mira Costa High School 2000 — 2004
Diploma, General
Clear Blue, Inc. October 2014 - Present
Consultant/Project Management December 2002 - Present
DIRECTV February 1999 - October 2002
Adler Public Affairs January 2002 - May 2002
Skills
Marketing, Press Releases, Creative Direction, Event Management, Strategy, Event Planning, Strategic Planning, Management, Sales, Budgets, Video, Direct Mail, Program Management, Retail, Publicity, Integrated Marketing, Marketing Communications, Email Marketing, Sponsorship, Advertising, Direct Marketing, Online Marketing, Social Media Marketing, Publishing, Online Advertising, Brand Development, Digital Media, Public Relations, Entertainment, Social Media, Social Networking, Training, Marketing Strategy, Digital Marketing, Trade Shows, Copywriting, Brochures, B2B, Brand Management, Marketing Management
Education
Eastern Michigan University 1982 — 1987
B.S., Radio, TV, Film
DIRECTV August 2011 - Present
DIRECTV October 2010 - July 2011
DIRECTV October 2008 - September 2010
DIRECTV November 2004 - September 2008
DIRECTV July 2003 - October 2004
DIRECTV July 2001 - June 2003
Occidential Petroleum Corp September 1996 - July 1999
Arthur Andersen LLP March 1996 - August 1996
Arthur Andersen LLP September 1994 - February 1996
Education
Duke University - The Fuqua School of Business 1999 — 2001
MBA, Finance
University of California, Los Angeles 1990 — 1994
BA, Business Economics
The Gap November 2005 - Present
DIRECTV July 2014 - July 2015
Electronic Arts (EA) August 2012 - June 2013
Legendary Music January 2011 - March 2013
Treyarch August 2010 - March 2011
Activision July 2007 - September 2009
Main Electric Supply Co. 2005 - May 2007
Skills
Visual Merchandising, Merchandising, Store Management, Loss Prevention, Retail, Window Displays, Store Operations, Merchandise Planning, Clienteling, Retail Sales, Apparel, Assortment, Styling, Fashion, Cashiering, CPFR, Big Box, Visual Standards, Inventory Management, Driving Results, Microsoft Word, Microsoft Excel
Education
Redondo Beach High School 2000 — 2004
High School Diploma, 12
El Camino College
IBM September 2015 - Present
DIRECTV September 2014 - September 2015
National Board of Medical Examiners January 2013 - September 2014
National Board of Medical Examiners January 2010 - December 2012
National Board of Medical Examiners April 2007 - December 2009
ImaGem Inc. March 2003 - March 2007
Skills
Statistical Modeling, Analytics, Data Analysis, Process Improvement, Program Management, Business Intelligence, Statistical Data..., Data Mining, Six Sigma, Integration, Operations Research, SAS, SPSS, JIRA, R, Statistics, Cross-functional Team..., Data Management, Predictive Analytics, Image Processing, Business Analysis, Project Management, SQL
Education
Drexel University - College of Business and Administration 2002 — 2005
Master of Business Administration (M.B.A.), Management Information Systems and Investment Management, Dean's scholarship
IBEX Global March 2013 - April 2014
DIRECTV July 2010 - April 2013
Education
DeVry University 2014 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
Strayer University 2008 — 2011
Associate of Science (A.S.), Accounting
DIRECTV May 2006 - Present
Skills
Operations Management, Inventory Control, Supervisory Skills, Customer Service, Physical Security, Troubleshooting, Team Building, Inventory, Leadership, New Business Development, Project Management, Cross-functional Team..., Strategic Planning, Training
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management and Services
Southern Utah University 2008 — 2009
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Dixie State College 2006 — 2008
Associate of Science (A.S.), General Studies
Global Communication Semiconductors, LLC January 2014 - Present
Self-Employed July 2011 - January 2014
Hilton Labs January 2011 - January 2014
Taryn Rose International, Inc. May 2007 - July 2008
DIRECTV November 1995 - September 2005
Skills
Training, Recruiting, Customer Service, Employee Relations, Sales, Social Networking, Employee Engagement, New Hire Orientations, Marketing Strategy, Trade Shows, Human Resources, Microsoft Office, Internet Sales, E-commerce, Management, Written Communication, Footwear, Staffing, Sourcing, Temporary Placement, Leadership, Team Building, Talent Acquisition, Strategic Planning
Education
University of Phoenix-Southern California Campus 1999 — 2000
Human Resource Management
El Camino College
DIRECTV September 2013 - Present
DIRECTV December 2007 - September 2013
University of Phoenix June 2006 - May 2007
Big Five Sporting Goods December 2004 - June 2006
Skills
Process Improvement, Leadership, Customer Service, Call Centers, Employee Training, Training, Performance Management, Onboarding, Interviews, Human Resources, Talent Management, Employee Relations, Team Building, Recruiting, Talent Acquisition
Education
University of Phoenix 2006 — 2007
Business Administration and Management, General
Edmonds Community College 2000 — 2003
Business/Commerce, General
International Speedway Corporation (ISC) May 2015 - Present
Comcast Cable May 2014 - April 2015
DIRECTV November 2011 - April 2014
FSV Payment Systems October 2010 - November 2011
Florida Department of Corrections September 2008 - September 2010
Galls March 2006 - August 2008
Verizon January 2000 - March 2006
Dish Network January 1998 - January 2000
Skills
Training, Customer Retention, Management, Customer Satisfaction, Team Leadership, Team Building, Interviews, Coaching, Customer Service, Human Resources, Customer Experience, Process Improvement, Leadership Development, Workforce Management, Contact Centers, Supervisory Skills, Operations Management, Time Management, Employee Relations, Call Center..., IVR, Quality Assurance, Recruiting, Sales Operations, Performance Improvement, Emergency Management, Personnel Management, Interviewing Skills, Call center start-up, Avaya, Leadership
Education
PHOENIX UNIVERSITY 2010 — 2011
Business Administration and Management, General
LEXINGTON COMMUNITY COLLEGE 2000 — 2002
Brevard Community College 1993 — 1995
Business Administration and Management, General
TITUSVILLE HIGH SCHOOL 1989 — 1993
Diploma, General Studies
Broadmoor Discount Wine & Spirits LLC March 2011 - Present
DIRECTV May 2004 - August 2009
Clearspan Components Inc July 1993 - September 1998
Skills
Sales, Customer Driven, Microsoft Excel, Inventory, Catalyst, SAP-SD, Purchasing, Accounts..., Retail Purchasing, Retail Displays, Satellite TV, Small Parts, Installation..., Draftsmanship, Loan Documents, Loan Servicing, Loan Pricing, Loan Origination, Loan Closings, Collections, Managing Associates, Managing P&Ls, Managing Accounts, Managing Managers, Negotiation, Management, Inventory Management, P&L Management, Sales Operations, Cold Calling, Training, Forecasting, Marketing, Logistics, Team Building, Strategic Planning, Customer Service, Budgets, Sales Management, Social Media, Public Relations
Education
East Mississippi Community College 1997 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Meridian High School 1991 — 1994
High School Diploma, High School/Secondary Diplomas and Certificates
RRC - Rapid Restoration & Construction Inc. February 2014 - August 2014
Servpro of fort Collins September 2013 - March 2014
BELFOR Property Restoration June 2012 - September 2013
DIRECTV August 2009 - February 2013
DIRECTV December 2008 - August 2009
Firehawk IND October 2005 - October 2008
USMC October 2002 - September 2005
Skills
Troubleshooting, Project Management, Disaster Recovery, Team Leadership, Computer Hardware, Servers, TCP/IP, Call Center, Technical Support, Routers, Networking, Cabling, Testing, Security, Call Centers, Management, Project Planning, Operations Management, Team Building
Education
University of Colorado 2015 — 2019
Batchelor, Electrical engineering
DeVry University 2008 — 2010
Electronics Engineering
DIRECTV December 2012 - Present
Adir International, LLC May 2012 - November 2012
Raytheon Space and Airborne Systems May 2008 - May 2012
Skills
Excel, Word, PowerPoint, SAP, SAP BW, Microsoft Office, Financial Analysis, Problem Solving, Analysis, Business Analysis, Strategic Planning, Business Strategy, Financial Planning, Microsoft Excel, Finance, Financial Modeling, Microsoft Word, Strategic Financial..., Variance Analysis, Budgets, Management, Financial Reporting, Forecasting
Education
University of Southern California 2006 — 2008
Bachelor of Science (BS), Business Administration
East Los Angeles College 2004 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Discovery Communications September 2013 - Present
Commonground/MGS August 2012 - Present
LATCOM September 2011 - August 2012
Sony Latin America, Inc. July 2006 - June 2011
Alma DDB 2005 - 2006
Machado Garcia Serra Advertising August 2001 - March 2005
Sky TV July 1998 - December 2000
DIRECTV January 1998 - June 1998
Skills
SEM, Advertising, Creative Strategy, Digital Media, Media Planning, Strategy, Brand Development, Product Marketing, Marketing Communications, Marketing, Project Management, Corporate Identity, Brand Management, Online Marketing, Marketing Strategy, Leadership, Strategic Planning, Creative Direction, Interactive Advertising, Negotiation, Research, Mobile Marketing, Competitive Analysis, Strategic Partnerships, Customer Insight, Concept Development, Budgets, Digital Marketing, Interactive Marketing, Market Research, New Business Development, Market Analysis, Retail, Sponsorship, Integrated Marketing, Television, Brand Architecture, Project Planning, Social Media, Marketing Research, Direct Marketing, Business Strategy, Digital Strategy, Online Advertising, Social Media Marketing, New Media, Management, Strategic Thinking, Strategic Communications, Analysis
Education
The Lab Miami 2012 — 2012
Ruby on Rails programing, Computer Software and Media Applications
Duke University - The Fuqua School of Business 2009 — 2009
Leadership Management Program
Burke Institute 2008 — 2008
Brand Positioning, Audience Segmentation and Practical Market Research
Northwestern University - Kellogg School of Management 2006 — 2006
Business Marketing Strategy - Executive Training Course
Dale Carnegie 2004 — 2004
Leadership and Professional Influence
Universidad de Ciencias Empresariales y Sociales 1995 — 1999
Marketing Bachelor, Marketing, Communications, Bussiness, Social and Mass behavior, Mass Media, Anthropology, Economics
DIRECTV May 2014 - Present
DIRECTV June 2013 - May 2014
Moody's Analytics July 2012 - May 2013
Moody's Analytics November 2010 - August 2012
Moody's Analytics October 2009 - November 2010
Moody's June 2006 - November 2009
Moody's November 2004 - May 2006
Clear Channel 2003 - 2004
Skills
Web Project Management, Social Media, Digital Strategy, Management, English, Credit, Product Management, Business Analysis, Data Analysis, Interactive Media, Presentations, Product Development, Technology Product..., Strategic Roadmaps, SEO, Team Building, Leading Diverse Teams, Managing Offshore Teams, Agile Methodologies, Strategy, Project Management, Capital Markets, Cross-functional Team..., Financial Services, Agile Project Management, Fixed Income, Structured Finance, Marketing, Analysis, Mobile Devices
Education
Duke University 2000 — 2004
BA, English, Public Policy
Richard Montgomery HS 1996 — 2000
Apple September 2012 - Present
ROBERTLBEUKEMA.com 2012 - Present
Federal Emergency Management Agency September 2011 - October 2011
Progressive Insurance Company January 2003 - June 2011
Z-Telecom, Ltd January 1999 - September 2003
DIRECTV January 1995 - July 2003
Skills
Digital Photography, Photography, Photojournalism, Photos, Lightroom, Mac, Windows, Digital Video, Video Editing, Sales, Direct Sales, Sales Presentations, Microsoft Office, Image Editing, Graphic Design, Social Media, Blogging, Retail, Customer Retention, Advertising, Illustrator, Event Planning, Social Networking, Customer Service, SEO, Online Advertising, Social Media Marketing, Email Marketing, Facebook, Online Marketing
Education
Hillsborough Community College 2012 — 2014
Computer Science, 3.0
DeVry University 2010 — 2012
Pursuing, Computer Science, 4.0
Capital High School 1992 — 1995
Computers
DIRECTV September 2012 - Present
DIRECTV September 2008 - September 2012
Indymac Bank July 2006 - September 2008
Skills
Account Management, Team Building, Team Leadership, Strategic Planning, Sales Trainings, Public Speaking, Organizational..., Coaching, Instructional Design, Data Analysis, Budgeting, Performance Improvement, Business Analysis, Sales, Start-ups, Sales Operations, Training, Salesforce.com, Competitive Analysis, Selling, Management, Customer Retention, Budgets, B2B
Education
Edinburgh Napier University 2001 — 2003
Master of Science (MSc), Business Information Technology
University of Central Lancashire 1988 — 1992
Bachelor of Arts (BA), Economics
VC Mobile Entertainment, Inc. January 2015 - Present
DIRECTV December 2013 - January 2015
Electronic Arts April 2013 - October 2013
Electronic Arts May 2012 - May 2013
DeVry University June 2011 - October 2011
420GameStudios June 2011 - October 2011
RegistrarDeVry University October 2009 - October 2011
Wal-Mart June 2006 - May 2007
Skills
C++, UnrealScript, Unreal Engine 3, 3D Studio Max, Adobe Software, Gimp, Level Design, Mobile Games, Quality Assurance, Gameplay, Game Programming, Game Development, Game Design, GIMP, Computer Games
Education
DeVry University-California 2008 — 2011
Bachelor of Science (B.S.), Computer Games and Programming Skills, 3.95
DIRECTV May 2014 - Present
Skills
Telecommunications, Training
Education
DeVry University
Associate's degree, Computer and Electronic Technology
Educational Services Networking (EdNet) February 2013 - Present
DIRECTV June 2009 - November 2012
WorldNet 2007 - 2008
IslaNet Communications 2006 - 2007
Banco Popular de Puerto Rico 1999 - 2006
Skills
Windows, Windows 7, Access, Social Networking, Network Administration, Wireless Networking, VoIP, Cisco Technologies, Troubleshooting, Telecommunications, Cisco Catalyst Switches, Cisco devices, Spanish, SIP Trunking, IP PBX, Catalyst Switches, Team Leadership, Cisco Routers, Wireless, Routers, IP, Networking, Network Design, WAN, Integration
Education
EDP College of Puerto Rico Inc-San Juan 2000 — 2010
Bachelor's degree, Information Technology
Hybrid Nation Sleep Science August 2006 - Present
Elite Synergy Marketing Group August 2003 - June 2006
DIRECTV July 2003 - June 2005
Skills
Negotiation, Sales, Account Management, Team Building, New Business Development, Sales Management, Customer Service, Business Development, B2B, Strategic Planning, Marketing Strategy, Budgets, Supply Chain Management, Direct Sales, Marketing
Education
Edinboro University of Pennsylvania 1999 — 2003
Bachelor of Science (BS), International Business/Trade/Commerce
Cathedral Prep 1998 — 1999
High School, Economics
Bend Broadband July 2013 - Present
Astound Broadband September 2009 - August 2013
AT&T April 2008 - June 2009
Geek Squad May 2007 - December 2007
DIRECTV December 2005 - April 2007
Sierra Custom Homes June 2005 - November 2005
AKER INDUSTRIES October 2003 - October 2004
Skills
Software Installation, Troubleshooting, Optical Fiber, Fiber Optics, Ethernet, IP, Broadband, Wireless, Telecommunications, VoIP, Telephony
Education
Diablo Valley College 2002 — 2004
Computer Science
Del Amigo High School 1999 — 2002
DIRECTV April 2011 - Present
Hanson Glass & Mirror Co., Inc. March 1992 - May 2009
Sears, Roebuck & Co. March 1972 - March 1992
Skills
Outlook, Event Planning, Administrative..., Editing, Training, Management, Program Management, Human Resources, Recruiting, Customer Service, Employee Relations, Leadership, Time Management, Leadership Development
Education
Brevard Community College 1970 — 1972
Associate of Arts (AA), Education
National Service Center March 2013 - Present
Tenet Healthcare: Hahnemann University Hospital September 2012 - Present
DIRECTV 2000 - 2008
Skills
PA RN License, Active, NJ RN License, Active, DE RN License, Active, NY RN License, Active, Bilingual-English/Spanis..., American Heart..., American Heart..., Bridging the Gap...
Education
Drexel University
Bachelor of Science, Registered Nursing/Registered Nurse
Vanderbilt University 1995 — 1999
Bachelor of Science (BS), Education
city university of new york - bmcc
Macey's Food Stores April 2011 - Present
Shopko August 2006 - March 2011
Walmart June 2004 - August 2005
DIRECTV August 1997 - July 1998
Flowserve May 1996 - April 1997
OfficeMax September 1991 - September 1995
Skills
Ten key, Excellent at giving..., computer knowledge, Great customer and..., Give 100 % all the time, Dedicated, Hardworking,..., Good problem solving..., Cooking, Cash Handling, Typing
Education
Utah Valley State College 1995 — 1997
Dixie State College 1990 — 1991
DIRECTV September 2014 - Present
Wipro Systems August 2014 - Present
Cisco Systems March 2011 - January 2013
Inlet Technologies June 2010 - March 2011
ATEME April 2009 - February 2010
Envivio Singapore Pte Ld June 2003 - January 2009
Harmonic Inc. (Formerly DiviCom) 1999 - 2004
Harmonic February 2001 - December 2003
Divicom February 1999 - February 2001
ComStream 1988 - 1997
Skills
IPTV, CRM, Telecommunications, Mobile Devices, IP, VOD, Streaming Media, MPEG2, Set Top Box, MPEG-4, Pre-sales, Video, Satellite, Broadcast, Video Compression, Cisco Technologies, Encoding, Enterprise Software, Business Development, Transmission, Networking, Management, Product Management, Sailing, Digital TV, Cloud Computing, Product Marketing, VoIP, MPEG, Internet TV, Wireless, Women's Health, Start-ups, Strategic Partnerships, SaaS, Integration, Digital Video, DRM, Go-to-market Strategy, Broadband, DVB, H.264
Education
1985 — 1987
Post Graduate Studies, Artificial Intelligence/Computer Engineering
The University of Texas at Austin August 2014 - Present
GayFamilyTrips.com August 2013 - Present
Even Keel LLC January 2015 - Present
Sand Cherry Associates August 2008 - June 2013
Time Warner Cable January 2006 - April 2007
DirecTV July 2001 - November 2005
Landor Associates January 1999 - April 2001
CM Partners September 1996 - March 1998
Leo Burnett July 1989 - June 1996
Sigma Alpha Epsilon Fraternity (National Office) June 1985 - July 1987
Skills
Marketing Strategy, Integrated Marketing, Product Development, Marketing Research, Brand Development, Competitive Analysis, Direct Marketing, Marketing, Digital Marketing, Strategy, Brand Management, Customer Insight, Telecommunications, Customer Acquisition, Strategic Partnerships, Marketing Management, Marketing Communications, Product Launch, Product Marketing, Market Planning, Multi-channel Marketing, Advertising, Program Management, B2B Marketing, Leadership, Management, Strategic Planning, Digital Media, Sales, Segmentation, Product Management, Management Consulting, Interactive Marketing, Analytics
Education
The University of Texas at Austin - Red McCombs School of Business 1987 — 1989
MBA, Marketing
Duke University 1981 — 1985
BA, History, Economics
Kennedy Health System October 2007 - Present
Dell March 2007 - October 2007
DIRECTV September 2005 - March 2007
Skills
A+, CCNA, Dell Computers, CCNA Wireless, Software Installation, Troubleshooting, System Deployment, Technical Support, Hardware Installation, Customer Support, Computer Hardware, Management, Hardware, Networking, Active Directory, DHCP, Windows 7, Servers
Education
Drexel University 2011 — 2015
Bachelor of Science (BS), Computer Technology/Computer Systems Technology
Odessa State Polytechnic University 1997 — 2000
Bachelor of Science (BS), Radio, Television, and Digital Communication
Chestnut Enterprises December 2012 - June 2013
DIRECTV August 2011 - December 2012
ALL ELEVATORS June 1980 - May 2011
Skills
Broadcast, Satellite TV, Troubleshooting, Broadcast Television, Cabling, Technical Support, Satellite
Education
DeVry University-Illinois 1977 — 1979
Associate's degree
San Juan City College 1983 — 1985
Associate of Arts (AA), Electrical and Electronics Engineering
SRI International June 2015 - Present
SRI International April 2014 - September 2014
Verizon September 2008 - July 2009
DIRECTV August 2007 - September 2008
Grass Roots America August 2005 - February 2007
Skills
Java, VHDL, Matlab, NI LabVIEW, Linux, ModelSim, Xilinx ISE, PSoC, C/C++, Sales Operations, Training, Management, Python, Arduino, Network Design, FPGA, MIPS, Circuit Design, Analysis, Embedded Systems, Call Centers, C++, Testing, Software Engineering, Leadership, Team Leadership
Education
Drexel University 2012 — 2015
Bachelor of Science (B.S.), Computer Engineering, 3.3
Burlington County College 2010 — 2012
Associate of Science (A.S.), Engineering, 3.9
Mansour July 2013 - Present
FiDM Book Store September 2011 - January 2013
DIRECTV April 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, Java, HTML, English, Windows, Event Planning, Team Leadership, Adobe Creative Suite, Web Design, Web Interface Design, Spanish
Education
Fashion Institute of Design & Merchandising 2011 — 2013
Associate of Arts (A.A.), Graphic Design
East Los Angeles College 2009 — 2011
Associate of Arts (A.A.), Psychology
Mazda North American Operations January 2014 - Present
DIRECTV May 2010 - August 2013
A major I.T. company 2010 - May 2010
Yamaha Motor Corporation, USA 2006 - 2010
Toyota July 2000 - September 2006
Nissan Motor Co., Ltd. May 1999 - July 2000
American Honda Motor Company, Inc. May 1998 - May 1999
Skills
Software Project..., Requirements Analysis, Business Analysis, SDLC, Testing, Systems Analysis, PMP, Program Management, Business Process, Requirements Gathering, Agile Methodologies, Business Requirements, Cross-functional Team..., Vendor Management, Business Process..., User Acceptance Testing, Quality Assurance, Process Improvement, Analysis, SharePoint, Integration, Business Intelligence, Project Management, Data Warehousing, Change Management, MS Project, Project Portfolio..., PMO, Outsourcing, Agile Project Management, IT Strategy, ERP, Visio, Software Development, Enterprise Architecture, Oracle, Solution Architecture, Data Modeling, Microsoft Project
Education
El Camino College
AS, Computer Science
DIRECTV July 2014 - Present
DIRECTV November 2012 - Present
British Telecom January 2009 - March 2013
Time Warner Cable February 2002 - December 2008
TSR Wireless May 1997 - December 2001
Skills
CCNA, CCNA Voice, LAN/WAN, Network Engineering, Routers, Switches, WAN, Networking, DSL, Network Architecture, Unified Communications, VPN, Telecommunications, Cisco IOS, Wireless Networking, VoIP, Computer Network..., LAN-WAN, Cisco Technologies, IPv6, Cisco Nexus, Frame Relay, QoS, Wireless, Ethernet, BGP, Cisco Routers, Fiber Optics, MPLS, TCP/IP, EIGRP, RIP, Routing, Cabling, VLAN, Broadband, Juniper, Cisco Call Manager, Network Design, Network Administration, Data Center, SIP Trunking, OSPF, IP, ATM networks, T1, Troubleshooting, HP Openview, SIP, Microsoft Exchange
Education
DeVry University 2001 — 2005
BSBA, Business Admin
Brand
Cisco
DIRECTV November 2011 - Present
Douglas Emmett August 2011 - October 2011
David H. Pierce & Associates PC May 2011 - August 2011
several law firms and companies January 2010 - April 2011
Phoenix Realty Group LLC 2007 - 2009
Skills
Real Estate, Legal Writing, Litigation, Personal Injury, Family Law, Outlook, Legal Research, Legal Services, Courts, Probate, Civil Litigation, Word
Education
El Camino College 1981 — 1985
University of Houston School of Real Estate Studies
Solar Choice Solutions April 2011 - Present
DIRECTV July 2012 - September 2014
BDS Marketing 2004 - 2008
Skills
Digital Media, Strategic Partnerships, Product Marketing, Television, Marketing, Consumer Electronics, Directing, Competitive Analysis, Product Launch, Marketing Strategy, Video, Advertising, Social Media, Digital Marketing, Social Media Marketing
Education
Duke University 1997 — 2001
Drama, Sociology
HSPVA 1993 — 1997
Drama, Drama
Deloitte Consulting January 2011 - Present
DIRECTV May 2010 - January 2011
QLogic August 2008 - May 2009
USC Norris Comprehensive Cancer Center- Informatics December 2007 - May 2008
California Science Center August 2006 - May 2007
Zydus Cadila November 2005 - June 2006
Skills
SQL, MySQL, Oracle, Requirements Analysis, Business Intelligence, Business Analytics, IBM Cognos, Business Objects, Microstrategy, Project Management, Data Analytics, Performance Management, Managing Offshore Teams, Cognos, Requirements Gathering, Business Process, Enterprise Architecture, Software Development, Data Modeling, Testing, Database Design, SharePoint, Business Analysis, Databases, Software Project..., Integration, Data Warehousing, Microsoft SQL Server, Consulting, SDLC, Analysis, Analytics, Strategy, Agile Methodologies
Education
University of Southern California 2006 — 2008
M.S, Engineering Management
University of Southern California 2006 — 2008
M.S, Computer Science
Dharmsinh Desai Institute of Technology 2002 — 2006
B.E, Computer Engineering
AECOM 2010 - Present
UCLA Extension 2012 - 2013
DIRECTV 2010 - 2010
Vantage Technology Consulting Group 2008 - 2010
Johnson & Johnson 2006 - 2008
Verizon 2004 - 2006
Unisys 2001 - 2004
Skills
Project Management, Management, Telecommunications, Strategic Planning, Information Technology, Leadership, Vendor Management, Integration, Analysis, Strategy, PMP, Process Improvement, Change Management, Program Management, Business Analysis, Team Building, SDLC
Education
Loyola Marymount University
Master of Business Administration (MBA), Information Decision Sciences
Drexel University
Bachelor of Science (B.S.), Business Administration, Management Information Systems, International Business
IBM July 2014 - Present
Deloitte Consulting July 2011 - July 2014
SAP November 2005 - July 2011
SAP November 2008 - November 2009
SAP November 2005 - November 2008
RCG Information Technology November 1999 - November 2005
Cognos Corporation January 1999 - November 1999
Comcast Corporation January 1998 - January 1999
DIRECTV January 1991 - January 1998
Merrill Lynch January 1990 - January 1991
Skills
Business Intelligence, Data Warehousing, Information Management, Business Objects, Analytics, Microstrategy, Cognos, SAP, Forecasting, SQL Server, Data Management, Data Quality, Data Governance, Master Data Management, Data Integration, Dashboards, ETL, SAP BW, Data Modeling, Business Intelligence..., Business Analysis, OLAP, Data Mining, Crystal Reports, IT Strategy, Predictive Analytics, Dashboard, in memory database, SAP HANA, Tableau, Spotfire, Pre-sales, Enterprise Software, Oracle, Databases, Program Management, Agile Methodologies, Business Analytics, SAP ERP, Microsoft SQL Server
Education
Drexel University
Muhlenberg College
Emerson Process Management June 2014 - August 2014
Agilis Energy, LLC January 2014 - May 2014
DIRECTV May 2013 - July 2013
Fuqua School of Business, Center for Energy, Development, and Global Environment January 2013 - May 2013
Creative Environment Solutions Corp. October 2009 - March 2012
Discover Outdoors April 2011 - October 2011
Sugarbush Resort September 2007 - January 2009
Vermont Geological Survey July 2008 - September 2008
Town of Greenburgh, NY July 2005 - September 2007
Skills
Research, Public Speaking, Environmental Awareness, Sustainability, Blogging, Water, Entrepreneurship, Strategy, Analysis, Environmental Issues, Energy, Field Work, GIS, Environmental Compliance
Education
Duke University - The Fuqua School of Business 2012 — 2015
MEM/MBA, Energy and Environment, Corporate Finance, Strategy
Middlebury College 2005 — 2009
BA, Environmental Geology
DIRECTV October 2014 - Present
Activision March 2012 - October 2014
Naughty Dog June 2010 - 2011
Vivendi Universal Games January 2010 - December 2010
Vivendi Games Universal June 2005 - November 2008
Jamba Juice October 2005 - June 2006
Electronic Arts 2006 - 2006
Activision March 2005 - November 2005
Planned Parenthood Los Angeles September 2003 - July 2005
Skills
PS3, Wii, DevTrack, Xbox 360, Video Games, Bug Tracking, Console, Test Planning, Quality Assurance, Multiplayer, Gameplay, Computer Games, Playstation, Microsoft Office, MMO, Mobile Games, Software Quality..., Social Games, Nintendo DS, Microsoft Excel, Microsoft Word, Console Games, Test Cases, DevTest, Regression Testing, Technical Requirements, Software Development, Software Testing Life..., Web Testing, Outlook Express, JIRA, JQL, Family Planning, Reproductive Health, Peer Education, Advocacy, Health Education, Agile Methodologies, Agile Testing, HP Quality Center, PowerPoint, Wireless Networking, Xcode, Charles River IMS, QewAmico, Filezilla, FTP cafe, Omniture
Education
El Camino College 2012 — 2014
Compudigital Systems Communications January 2009 - Present
DIRECTV October 2006 - Present
Education
DeVry University 2010 — 2014
Applied Science, Electronics Engineering and Technology
Sewanhaka High School 2000 — 2003
High School Diploma
Industrial Specialty Services June 2014 - Present
Innovative X-Ray Services April 2013 - July 2013
US Navy May 2006 - March 2013
DIRECTV June 2001 - April 2006
Skills
Military Experience, Security Clearance, Weapons, Defense, Military Operations, Security, Military, Command, Force Protection, Operational Planning, Adobe Applications, Microsoft Applications, Computer Hardware..., Logo Design, Management, Customer Service, Supervisory Skills, Logistics, Troubleshooting, Program Management, Leadership, Military Training, Software Installation, Microsoft Office, Inventory Management, Training, Access, Adobe Creative Suite, Cinema 4D, HTML5, C++, Eclipse, Raptor, Android Development, Android SDK, Notepad++, Web Design, Website Development, Information Technology, Electronics, Mechanical Engineering, Computer Animation, Flash Animation, After Effects, Team Leadership, Team Management, Task Management, T-shirt Graphics, Product Innovation, Warehousing
Education
ITT Technical Institute-Houston 2015 — 2017
Associate's degree, Computer Programming
DeVry University-California 2009 — 2009
Game and Interactive Media Design, 2.7
Pelican All Saints H.S. 1985 — 1999
Diploma, General Studies, 3.0
DIRECTV December 2009 - Present
Tribal Brands July 2007 - November 2009
Verizon Wireless October 2002 - July 2008
Skills
House, Techno, Sound, Electro, Pro Tools, Final Cut Pro, Television, Audio Engineering, Video Production, Entertainment, Video Editing, Music
Education
Marist College 1992 — 1997
B.A., Communications (Radio/TV/Film)
DeVry University-Washington
SAIC December 2013 - Present
DIRECTV May 2013 - November 2013
DIRECTV - TekSystems May 2012 - May 2013
Digital Intelligence Systems Corporation October 2011 - March 2012
Northrop Grumman Corporation April 2010 - October 2011
TEKSystems December 2008 - April 2010
US Navy December 2004 - December 2008
Skills
System Administration, Operating Systems, Systems Engineering, Quality Systems, VMware, VMware ESX, VMware Server, VMware Workstation, VMware ESXi, vSphere, HP Proliant, Active Directory, Windows Server, Server 2000-2008, DHCP, PKI, Backup Exec, CommVault, Blackberry Enterprise..., DNS management, Windows, ILO, File Servers, File Management, Teradata, SCCM, vCenter Server, Hyper-V, Print Servers, Network Security, VMware vSphere, Servers, Technical Support, DNS, Microsoft Exchange, Networking, Security
Education
DeVry University-California 2010 — 2013
Bachelor of Science (BSIS), Computer Information Systems With Concentration in Information Systems Security, 3.74 GPA
DIRECTV February 2012 - Present
Subway May 2010 - January 2012
Traditional Acupuncture Institute 2001 - 2007
Education
Lamont School of Music 2008 — 2010
Bachelors, Music; Jazz Studies and Commercial Music (Guitar
University of Denver 2007 — 2010
Bachellor of Music, Jazz Studies & Commercial Music
University of Denver 2007 — 2010
Montgomery College 2005 — 2007
Certificate, Broadcast and Journalism
Sherwood High School 1996 — 2000
H.S. Diploma, General Education
East Carolina University
Montgomery College
University of Denver
University of Denver: The Lamont School of Music
Fox Sports Digital (Mobile and Web) March 2011 - Present
MySpace August 2009 - March 2011
DIRECTV November 2007 - August 2009
EarthLink May 2000 - September 2007
Parker Hannifin June 1996 - April 2000
Skills
Cross-functional Team..., Product Management, Agile Project Management, Program Management, Integration, Agile Methodologies, Requirements Analysis, Management, Business Strategy, Process Improvement, PMP, Product Development, Project Management, SDLC, Business Process, Sales Operations, Business Analysis, Quality Assurance, Training, Mobile Applications, Vendor Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2001
Masters, Business (MBA)
Purdue University 1991 — 1996
Bachelor of Science, Chemical Engineering
Purdue University / University of Bologna (Italy) 1991 — 1996
Bachelor of Arts, Italian
El Camino College
Associate's Degree, Spanish Language and Literature
NDS Limited August 2008 - October 2012
DIRECTV February 2008 - July 2008
Dell February 2006 - October 2007
Skills
Testing, Test Planning, Integration, Troubleshooting, Hardware, Databases, Linux, Customer Service, Business Process..., Requirements Analysis, Regression Testing, Quality Assurance, IPTV, Performance Testing, JIRA, Defect Tracking, Black Box Testing, Systems Engineering, Requirements Management, Business Requirements, HP Quality Center, Software Quality..., Test Automation, Networking, Data Analysis, Metrics, Reporting & Analysis, Process Improvement, SOX 404, User Acceptance Testing, VOD, Mobile Devices, Agile & Waterfall...
Education
DeVry University-California 2002 — 2005
Bachelor of Science (B.S.), Computer Engineering
German School San Salvador
Verizon Wireless May 2013 - Present
Verizon Wireless July 2007 - May 2013
DIRECTV January 2003 - July 2007
JAS Electric May 2001 - December 2003
Skills
CSA Compliance, Route Optimization, Mobile Project / Job..., Voice, video and..., Project Management, Sales, Customer Satisfaction, Sales Management, Sales Operations, Management, Sales Process, Business Analysis, Customer Service, residential electrical, Workforce Development, Architectural..., OSHA Compliance, Electrical Contracting, Solution Architecture, Account Management, Direct Sales, Wireless, Telecommunications, Solution Selling, Customer Retention, Mobile Devices
Education
Eastern University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Organizational Leadership
DIRECTV March 2015 - Present
Starcom USA March 2014 - March 2015
The Walt Disney Company August 2013 - January 2014
National Dance Alliance May 2009 - August 2013
Duke University Office of Assessment October 2012 - May 2013
American Council on Exercise August 2010 - May 2013
NYC Department of Parks & Recreation May 2012 - August 2012
Target February 2012 - August 2012
Duke Student Wellness Center August 2011 - May 2012
Skills
Facebook, Leadership, Social Media Marketing, Social Media, Research, Blogging, Teaching, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, SPSS, Social Networking, Data Analysis, JMP, Choreography, iMovie, SAS, Media Buying, Event Planning
Education
Duke University 2009 — 2013
Bachelor of Arts (B.A.), Statistical Science
Smithtown High School West 2005 — 2009
DIRECTV April 2015 - Present
DIRECTV February 2013 - Present
DirecTV Home Services June 2011 - February 2013
Verizon December 2008 - May 2011
Comcast 2006 - 2008
Skills
Telecommunications, Marketing Communications, Supervisory Skills, Coaching, Team Motivator, Data Analysis, Team Building, Team Leadership, Customer Satisfaction, Leadership, Customer Retention, Process Improvement, Employee Training, Customer Experience, Customer Service, Hiring, Leadership Development, Strategic Planning, Employee Relations, Analysis, Sales, Product Management, Team Management, Change Management, Project Planning, Teamwork, Contract Negotiation, Interviews, Strategy, Marketing, Microsoft Office, Recruiting, Operations Management, Performance Management, Inventory Management, Training Delivery, P, Organizational..., Business Process..., Employee Engagement, Workshop Facilitation, Management, Training, Cross-functional Team...
Education
Edmonds Community College
DIRECTV April 2015 - Present
DIRECTV June 2014 - April 2015
DIRECTV August 2009 - June 2014
DIRECTV April 2007 - August 2009
DIRECTV May 2005 - April 2007
DIRECTV June 2004 - May 2005
Skills
Management, Coaching, Accounting, Payroll, Hiring Personnel, Schedule Writing, Development Of Employees, Call Centers, Employee Engagement, Employee Training, Siebel, Partner Portal, Analytics, Preparation Of Reports, Building Relationships, Process Improvement, Problem Solving, Marketing, Communication, Human Resources, Telecommunications, Leading Meetings, Speed of Trust, CLE, Customer Experience, Hiring, Team Building, Customer Satisfaction, Broadband, Team Leadership, Customer Service
Education
Mississippi State University 2003 — 2006
Bachelor's degree, Accounting / Minor in Marketing
East Central Community College 2000 — 2002
Associate of Science (A.S.), Science
Leake Academy 1987 — 2000
High School Diploma
DIRECTV March 2015 - Present
AARP November 2014 - March 2015
DIRECTV May 2013 - November 2014
Treyarch April 2012 - November 2012
Konami Digital Entertainment, Inc. April 2010 - December 2011
Activision August 2008 - November 2010
Skills
Wii, Bug Tracking, Bugzilla, Console, MMO, Scrum, Testing, Quality Assurance, Casual Games, JIRA, DevTrack, Social Games, Mobile Applications, Performance Testing, Test Planning, Management, Black Box Testing, Test Cases, Software Quality..., iPhone, HP Quality Center, Customer Service
Education
DeVry University-California
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
UNC Kenan-Flagler Business School and Duke University Nicholas School of the Environment August 2013 - Present
Sensus May 2015 - August 2015
DIRECTV May 2014 - July 2014
Energy Logic, Inc. June 2012 - June 2013
Energy Logic, Inc. March 2010 - June 2012
United States Peace Corps September 2008 - September 2009
Standard Renewable Energy February 2008 - August 2008
University of Colorado Boulder June 2007 - January 2008
Boulder City Council May 2006 - August 2006
National Renewable Energy Laboratory January 2005 - August 2005
Skills
Building Energy Modeling, Energy Efficiency, Renewable Energy, Sustainability, Climate Change, Team Leadership, Writing, Public Speaking, Project Management, Event Planning, Program Management, Leadership, Energy, Energy Audits, Project Planning, Grant Writing, Research, Environmental Awareness, Sustainable Development, Strategic Planning, Management, Environmental Education, Data Analysis, Green Building, Environmental Policy, Energy Conservation, Community Outreach, Carbon Footprinting, Sustainability..., Strategy
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2013 — 2016
Master of Business Administration (MBA), General Management & Energy
Duke University Nicholas School of the Environment 2013 — 2016
Master of Environmental Management (MEM), Environmental Economics and Policy
University of Colorado at Boulder 2003 — 2007
B.A, Environmental Studies
Aflac May 2015 - Present
Madison Township Lumber & Home 2013 - 2013
DIRECTV 2011 - 2011
Pella Windows and Doors May 2007 - February 2009
ABC Supply May 2006 - February 2007
Bradco Supply Corp May 1992 - May 2006
Skills
Account Management, Sales Management, Conversational Russian, Salesforce.com, Sales, Sales Operations, Marketing Strategy, Management, Cold Calling, Direct Sales, Team Building, Pricing, Marketing, Contract Negotiation, Customer Service, Leadership, Negotiation
Education
Drew University 1984 — 1988
B.S., Political Science
Atlantic School
Insurance License, Health and Life
Starbucks June 2011 - Present
Starbucks Corporation June 2011 - Present
DIRECTV June 2011 - December 2011
DirecTV, Inc June 2011 - December 2011
Waffle House June 2010 - June 2011
Skills
80 WPM, 6500 KPH, Google Apps, Customer Service, Communication, Customer Satisfaction, Inventory Management
Education
Brevard Community College 2014 — 2017
Associate's degree, Programming, 3.1
Cocoa High School 2007 — 2011
High School Diploma, General Education
Cocoa High School 2007 — 2011
diploma 2011
Amazon April 2014 - Present
DIRECTV May 2013 - April 2014
Comcast October 2012 - July 2013
First Financial Asset management April 2006 - February 2009
Mann Bracken LLP November 2000 - May 2006
Skills
Customer Service, Windows, Troubleshooting, Networking, Management, Microsoft Word, Technical Support, Call Centers, Windows 7, Retail, Business Development, Team Leadership, Customer Satisfaction, Microsoft Office, Sales, Operations Management, Social Networking, Team Building, Process Improvement, Microsoft Excel, Leadership
Education
Georgia State University 2009 — 2015
Master's degree, Network and System Administration/Administrator, 2.50
DeVry University 1990 — 1992
Associate of Science (AS), Information Technology
DeVry University-Georgia 1990 — 1992
Associate's degree, Computer Engineering
DIRECTV June 2014 - Present
AtGames Digital Media November 2013 - June 2014
Konami Digital Entertainment April 2011 - November 2013
Yen Sushi & Karaoke February 2010 - March 2012
Activision May 2008 - October 2009
Skills
Management, Customer Service, Leadership, Team Leadership, Training, Mobile Devices, Quality Assurance, Testing, Troubleshooting, Android, Black Box Testing, Bug Tracking, Bugzilla, JIRA, Regression Testing, iOS, Project Management
Education
El Camino College 2002 — 2007
North Torrance High School 1999 — 2002
Diploma, General Studies
Oracle January 2013 - Present
DIRECTV March 2011 - December 2012
Brown Brothers Harriman June 2010 - February 2011
Fidelity Investments December 2006 - May 2010
AT&T March 2006 - December 2006
Patni Computer Systems February 2004 - March 2006
Net4Nuts Ltd. June 2000 - July 2003
Upperex Netsolutions January 2000 - June 2000
Jindal Online Limited April 1999 - December 1999
Skills
Java Enterprise Edition, Core Java, JDBC, Servlets, Struts, Spring, Hibernate, Apache tiles, cakephp, jstl, iBatis, JPA, EJB, JMS, RMI, JNDI, WebSphere MQ, REST, jaxb, jaxr, jax-ws, maven, ant, sax, php, html, css, javascript, c, c++, Unix Shell Scripting, perl, pl/sql, xml, profiler, linux, unix, JDO, SOA, SOAP, Linux, Java, Apache, Distributed Systems, Tomcat, Cloud Computing, Java Enterprise..., Unix, JSTL, Agile Methodologies
Education
Dharmsinh Desai Institute of Technology 1996 — 1999
Bachelor of Engineering (B.E.), Computer Engineering
B & B Institute of Technology 1993 — 1996
Diploma, Computer Engineering
AT&T July 2015 - Present
DIRECTV May 2015 - Present
IBM November 2011 - Present
Basit Solutions Group October 2007 - Present
Sears Holdings Corporation August 2007 - November 2010
California State University, Long Beach September 2008 - June 2009
Skills
C++, Java, PHP, SQL, HTML, Databases, Software Engineering, Software Development, Programming, System Testing, Data Structures, Algorithms, Calculus, Statistics, Sales, Linux, Perl, CSS, OS X, Visual Studio, Eclipse, Unix, Web Applications, Git, Testing, DB2, XML, JavaScript, C#, Oracle, User Interface Design, C, Windows, Requirements Analysis, Ruby, VMware, Front-end, Quality Assurance, Web Development, Mobile Applications, Microsoft Office, Microsoft Excel, Agile Methodologies, Test Cases, PowerPoint
Education
California State University-Long Beach 2007 — 2010
Bachelor's of Science, Computer Science/English
El Camino College 2005 — 2007
Associate's degree, Transfer
ComEd February 2014 - Present
Career Education Corporation September 2013 - February 2014
DeVry University April 2013 - September 2013
Xerox July 2012 - April 2013
AT&T January 2012 - June 2012
DIRECTV September 2011 - January 2012
Skills
Troubleshooting, Technical Support, Computer Hardware, Help Desk Support, Windows, Equipment Installation, Field Installation, Network Installation, Information Technology, Team Management, Customer Support, Ticketing Systems, Remedy Ticketing System, Exceeding Quotas, Customer Satisfaction, Building Relationships, Microsoft Excel, Customer Service, Sales, Leadership
Education
Eastern Michigan University 2005 — 2011
Bachelor of Technology (B.Tech.), Communications Technology/Technician
DIRECTV July 2015 - Present
ACN July 2013 - Present
JR Engineering 2000 - 2008
Skills
Electronics, Troubleshooting, Leadership, Project Management, Entrepreneurship, Biblical Studies, Bible teaching, Biblical Teaching, Systematic Theology, Theology, Practical Theology, Bible Study, Family Business, Home Based Business, Electricians, Engineering, Customer Service, Public Speaking, Management, Microsoft Office
Education
Ecotech Institute 2011 — 2013
Associate's degree, Solar Energy Technology/Technician
Texas State Technical College Waco 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Civil Engineering
University of North Texas 1979 — 1983
General Studies
DIRECTV September 2012 - November 2012
Automotive Reconditioning Services, Inc. March 2012 - June 2012
United States Marine Corps February 2003 - March 2012
Skills
Public Speaking, Spanish-English, Instructor-led Training, Satellite TV, Explosives Safety, Safety, Military Aviation
Education
ECPI College of Technology 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Mechatronics, Robotics, and Automation Engineering
Western High School 1999 — 2003
High School Diploma, General Studies
Speridian Technologies January 2013 - Present
Commodum Technology, Inc. November 2011 - February 2013
Springboard October 2009 - October 2011
Springboard, Inc. May 2009 - October 2009
International Solidarity and Human Rights Institute January 2003 - September 2009
Independent Consulting June 2006 - April 2009
Siemens Business Communications June 1998 - June 2000
Sunburst Software, Inc. January 1993 - June 1998
DirecTV 1995 - 1995
Charter Communications December 1990 - January 1993
Skills
Call Center, Telecommunications, Software Development, Process Improvement, Team Building, Management, Program Management, Coaching, Operations Management, Quality Assurance, Change Management, Account Management, Analysis, Budgets, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Contract Negotiation, Customer Experience, Customer Satisfaction, Customer Service, Human Resources, IT Service Management, Leadership, Networking, Outsourcing, Project Planning, Sales Management, System Administration, Training, Vendor Management, Product Development, Project Management, Sales
Education
The Catholic University of America 2007 — 2009
PhD (ABD status), Biblical Studies
Franciscan University of Steubenville 2005 — 2005
Masters, Theology and Christian Ministry
Franciscan University of Steubenville 2003 — 2005
Bachelors, Theology
Drexel University
Securitas Security Services USA, Inc. May 2015 - Present
St. Luke's Health System; Sodexo October 2014 - May 2015
West Valley Medical Center December 2011 - February 2014
DIRECTV July 2010 - April 2011
The Service Companies July 2009 - February 2010
Maricopa Integrated Health System February 2008 - July 2009
Crothall Services Group July 2007 - September 2007
Sodexo May 1998 - July 2006
Radisson Blu Minneapolis January 1996 - January 1998
Skills
Leadership, Budgets, Healthcare, Customer Service, Facilities Management, Employee Relations, Team Building, Microsoft Office, New Business Development, Hospitals, Analysis, Strategic Alliances, Relationship Management, Leading Change, Strategic Vision, Operations Management, Process Scheduler, Coaching, Leadership Development, Strategic Planning, Contract Negotiation, Healthcare Management, Hospitality, Environmental Services, Customer Satisfaction, Human Resources, Management, Change Management
Education
Washington State University 1993 — 1995
BS, Hotel/Restaurant Mangement
Eastern Washington University 1989 — 1993
Business
DIRECTV January 2013 - Present
Red Oak ISD August 2011 - December 2012
Red Oak ISD April 2010 - August 2011
Red Oak ISD August 2009 - March 2010
Red Oak ISD July 2008 - June 2009
Red Oak ISD January 2006 - July 2008
Lyles Middle School-Garland ISD August 2005 - December 2005
Wildwood Schools-Secondary Campus July 2001 - July 2005
West Orange Public Schools September 1999 - August 2001
Lyles Middle School-Garland ISD September 1996 - August 1999
Skills
Curriculum Design, Leadership, Elementary Education, Teaching, Instructional..., K-12, Educational Leadership, Teacher Training, Project-based Learning, Teacher Evaluation, Teacher Mentoring, Program Development, Educational Technology, Professional Learning..., Curriculum Development, Public Speaking, Instructional Technology, Classroom, Staff Development, Differentiated..., Lesson Planning, Technology Integration, Educational Consulting, Literacy, Secondary Education, Instructional Design, ESL, Tutoring, Classroom Management, Mathematics Education, Special Education, Education Reform, RTI, Language Arts, Social Studies, Leadership Development, Training, Higher Education
Education
The University of Montana 2012 — 2016
Doctor of Education (Ed.D.), Educational Leadership and Administration, Higher Education/Curriculum & Instruction
Pepperdine University 2004 — 2005
Master of Science in Administration, Educational Administration and Curriculum & Instruction
East Central University 1989 — 1994
Bachelor of Science in Education, Elementary Education
Northwest High School 1985 — 1989
DIRECTV September 2009 - Present
EchoStar Corporation/Dish Network October 1988 - May 2009
Skills
Cross-functional Team..., Telecommunications, Set Top Box, Process Improvement, IPTV, Product Management, Satellite, Engineering, Integration, Management, Manufacturing, Root Cause Analysis, Product Development, Testing, Change Management, Quality Assurance
Education
DeVry University 1983 — 1986
BSEET, Engineering
Disney Interactive 2014 - Present
Flywheel Software 2014 - 2014
Pact, Inc 2013 - 2014
Bash Gaming April 2013 - July 2013
GimmieWorld April 2011 - May 2013
Tandem Entrepreneurs September 2012 - 2013
AT&T January 2009 - 2010
DIRECTV March 2008 - November 2008
The Walt Disney Company 2004 - 2006
Skills
Product Management, Strategic Partnerships, Digital Media, Mobile Devices, Mobile Applications, Start-ups, Marketing Strategy, Product Marketing, Digital Marketing, Online Advertising, Cross-functional Team..., Competitive Analysis, Entrepreneurship, Negotiation, Creative Writing, Start-up Ventures, Venture Capital, Operations Management, Business Development, Leadership, Business Strategy, Mobile Marketing, Strategy, Analytics
Education
Duke University - The Fuqua School of Business 2010 — 2011
Master of Business Administration (MBA), International Business
National University of Singapore
Bachelor of Science, Life Science
DIRECTV May 2015 - Present
DIRECTV July 2014 - May 2015
VirtualTourist.com, a TripAdvisor Media Group company March 2012 - March 2014
VirtualTourist.com October 2011 - March 2012
Marketing Factory Inc. January 2010 - May 2010
Global Icons LLC October 2008 - October 2009
The ONE Group July 2008 - October 2008
Skills
Content Strategy, Digital Media, Marketing, Facebook, Social Media Marketing, Public Relations, Social Media, Mobile Marketing, Customer Acquisition, Content Management, Marketing Communications, Web Content, Web Project Management, Digital Strategy, Mobile Strategy, Online Content Creation, Digital Project..., Copy Editing, Press Releases, Creative Writing, Newsletters, Strategic Partnerships, SEO, HTML, CMS, A/B testing, CRM, AP Style, Editing, Integrated Marketing
Education
Duke University
BA
Phillips Exeter Academy
HS
Capital Pacific October 2014 - Present
Avi Matan Sinkin September 2012 - October 2014
The Barkway January 2013 - January 2014
DIRECTV October 2012 - January 2014
Minitab, Inc August 2010 - July 2012
Skills
Adobe Creative Suite, Illustration, Customer Service, Branding & Identity, Mac, Graphic Design, Adobe Acrobat, InDesign, Illustrator, Photoshop, Advertising, Logo Design, Brand Development, Microsoft Office, Digital Photography, Facebook, OS X, PowerPoint, Marketing, Corporate Branding, Graphics, Typography
Education
Drexel University 2006 — 2010
Bachelor’s of Science, Graphic Design
Pennoni Honors College 2006 — 2010
Black Knight Financial Services Data & Analytics July 2015 - Present
DIRECTV March 2015 - June 2015
Skills
C++, Java, R, Linux, Matlab, JavaScript, Mandarin, Cantonese, Japanese, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Qt, Digital Painting, Baking
Education
University of California, Los Angeles 2012 — 2014
Bachelor of Science (B.S.), Mathematics, 2.91
Diablo Valley College 2009 — 2012
Associate of Science (A.S.), Mathematics
TOMS March 2015 - Present
TOMS May 2013 - March 2015
ASICS America July 2009 - May 2013
Sage July 2006 - July 2009
Directv August 2004 - July 2006
Deloitte Consulting March 1999 - August 2004
Ernst & Young March 1997 - March 1999
Skills
SAP BW, SAP BI, CO-PA, CRM, SAP, SAP R/3, ERP, ABAP, SAP Netweaver, SD, SAP ERP, Business Intelligence, Business Objects, Business Process, SAP CRM, SAP Implementation, Business Analysis, ECC, Master Data Management, Business Process..., Integration, SAP MM, Supply Chain, Management, EDI, IDOC, Project Management, SAP Portal, Requirements Analysis, Business Process Design
Education
Dnipropetrovs'kij Nacional'nij Universitet 1980 — 1986
MBA, Economics
DIRECTV May 2008 - Present
Education
Drake University 1977 — 1977
BS
Verizon September 2015 - Present
MarketShare October 2013 - August 2015
MarketShare January 2013 - September 2013
MarketShare August 2011 - December 2012
CMG Partners 2010 - 2011
CMG Partners 2007 - 2010
DIRECTV 2006 - 2007
Smith Barney 2003 - 2006
Televicentro de Nicaragua July 1998 - July 2001
Televicentro de Nicaragua 1997 - 1998
Education
New York University - Leonard N. Stern School of Business 2001 — 2003
MBA, Marketing and Finance
Duke University 1991 — 1995
BA, Public Policy Studies
The Peter G. Peterson Foundation May 2012 - Present
OPEN SOCIETY February 2012 - April 2012
MEDSCAPE/WEBMD April 2010 - April 2011
DIRECTV April 2009 - March 2010
CHASE PAYMENTECH SOLUTIONS March 2006 - March 2009
Capital Payments LLC 2008 - 2008
Florida Trend Magazine 2000 - 2005
ST. PETERSBURG TIMES January 1994 - January 2000
Skills
Social Media
Education
Eckerd College
Bachelor of Arts
brightsolid Online Publishing December 2011 - September 2012
Pioneer Electronics June 2010 - December 2011
Directv January 2009 - June 2010
Pioneer Electronics (USA) Inc. 1998 - 2008
Stanford Linear Accelerator Center January 1996 - June 1998
World Food Programme July 1994 - March 1996
IPGRI February 1992 - June 1994
IOP Publishing November 1990 - December 1991
Skills
E-commerce, Cross-functional Team..., Vendor Management, Strategy, Project Management, Web Design, Management, Web Development, Marketing, CSS, IT Strategy, Training
Education
Durham University 1981 — 1984
BSc
Centers for Disease Control and Prevention July 2012 - Present
Novelis June 2012 - July 2012
TMX Finance March 2012 - June 2012
AT&T Mobility June 2011 - January 2012
Xerox January 2011 - June 2011
DIRECTV January 2010 - May 2010
Northrop Grumman Corporation October 2007 - January 2010
MSA Global 2010 - 2010
The Edge Connection 2003 - 2010
AT&T 2006 - 2007
Skills
SDLC, PMO, Agile Methodologies, Solution Architecture, CRM, Change Management, Governance, Scrum, Disaster Recovery, Management, Risk Management, Leadership, Strategic Planning, Consulting, Performance Management, Vendor Management, Integration, Enterprise Software, Program Management
Education
University of Tennessee-Knoxville
B.S. in Finance
DeVry University
B.S. in Information Systems
Kennesaw State University 2010 — 2011
Certificate, Web Design - Adobe Web Premium CS5 (Dreamweaver, Flash, HTML, Illustrator, Photoshop)
DIRECTV September 2006 - Present
Entropy Consulting September 2005 - September 2006
Fox (Film, TV & Sports) October 2000 - September 2005
University of Nevada, Las Vegas September 1994 - February 1997
Skills
Agile & Waterfall..., Project Management, Program Management, Cross-team Collaboration, Strategic Negotiations, Intercultural..., Technical Leadership, Building Effective..., Coaching, Continuous Improvement, Social Skills, Creative...
Education
Atlantic University
Duke University
The University of Edinburgh
University of Cincinnati
DIRECTV June 2012 - Present
AOL October 2001 - June 2012
Skills
Credit & Collections, Agency Management, Operations Management, Vendor Management, Call Center, Program Management, People Management, Highly Analytical, Performance Management, Management, Call Centers, CRM, Outsourcing, Workforce Management, Project Management, Customer Experience, Analytical Skills, Customer Satisfaction, Business Process..., Process Improvement, Leadership, Cross-functional Team..., Customer Service, Contact Centers, Service Delivery, Team Management, BPO, Customer Retention, Team Leadership, Training, Strategy, Account Management, Team Building, Strategic Planning
Education
DeVry University
Bachelors of Science, Business Administration
Onondoga Community College
Sony Pictures Entertainment September 2005 - Present
directv 2005 - 2007
SBC 2002 - 2005
PACIFIC BELL 2000 - 2005
mattel 1997 - 2000
ARAMARK 1992 - 1997
Skills
Customer Service, Project Management, Visio, Entertainment, Vendor Management, Digital Media, Financial Analysis, Leadership, Process Improvement, Microsoft Office, Management, Forecasting, Strategic Partnerships, Budgets, Business Analysis
Education
National University 2001 — 2005
El Camino College 1990 — 1993
IAITAM
Creative Channel Services February 2010 - Present
Helio, LLC (now part of Sprint) 2007 - June 2009
Indymac Bank 2005 - 2006
Convergys 2001 - 2006
DIRECTV 1999 - 2004
Beach Cities Ski Club 1997 - 2001
AT&T Wireless 1998 - 1999
LA Cellular 1997 - 1998
Achieve Global (formerly Learning International) 1995 - 1997
Bank of Boston 1993 - 1995
Education
Drake University 1982 — 1986
DIRECTV October 2012 - Present
Mishel Management January 2004 - Present
DIRECTV July 2010 - September 2012
DIRECTV December 2008 - July 2011
DIRECTV November 1996 - December 2008
Skills
SDLC, XP, Business Process..., Web Services, Leadership, ITIL, Requirements Analysis, SQL, Cloud Computing, Business Intelligence, Integration, Visio, Project Management, Project Portfolio..., Enterprise Architecture, Software Project..., Business Analysis, Process Improvement, Vendor Management, SharePoint, IT Management, Security, IT Strategy, Software Development, Disaster Recovery, Agile Methodologies, Program Management, Software Documentation, Business Architecture, MS Project, Information Technology, Business Process
Education
Archer Certification Training 11/09 2009 — 2009
Drexel University 1981 — 1986
BS, Computer Sciences
DIRECTV July 2012 - Present
T-Mobile USA June 2001 - June 2012
Triangle Electronics August 1996 - June 1999
Skills
Sales Operations, Sales Management, Telecommunications, Wireless, Account Management, Direct Sales, Sales Process, Sales, Solution Selling, Salesforce.com, New Business Development, Team Leadership, Management, Product Development, Chaos Management, Mobile Devices, Strategic Partnerships, Recruiting, Indirect Sales Channels, Selling, Customer Retention, Customer Satisfaction, Strategy, Cross-functional Team..., Customer Experience, Team Building
Education
Southern Illinois University, Carbondale 1995 — 1996
DeVry University
AT&T July 2015 - Present
DIRECTV July 2012 - July 2015
GreenPoint Solutions October 2009 - August 2012
Folica Inc. June 2008 - June 2011
NutriSystem, Inc. May 2005 - May 2008
Skills
Virtualization, VMware, Citrix, Hyper-V, Servers, Linux, Windows Server, Disaster Recovery, Storage, Security, Backup Solutions, Active Directory, Windows, TCP/IP, Network Administration, Network Design, Network Security
Education
Drexel University 2003 — 2008
BS, IT
DIRECTV September 2012 - Present
BT October 2010 - August 2012
BT Infonet March 2009 - October 2010
BT Infonet April 2007 - March 2009
Infonet Services Corporation January 2004 - March 2007
Infonet Services Corporation January 2001 - December 2003
Skills
MPLS, T1, Computer Network..., Frame Relay, IP, Managed Services, Ethernet, Routers, LAN-WAN, VoIP, Cisco Technologies, ATM networks, Telecommunications, DSL, Data Center, Switches, Routing, ITIL Concepts, Bilingual, Networking, Wireless, MPLS VPN, Broadband, Firewalls, VPN, TCP/IP, Network Engineering, Network Security, Service Management, Team Leadership, Technical Support, Unified Communications, Telephony, WAN, Network Design, ITIL, Fiber Optics, Cisco IOS, Integration, Cisco Routers, QoS, Network Architecture, BGP, SIP, OSPF, Troubleshooting, CCNA
Education
DeVry University-California 1998 — 2000
Bachelor of Science (B.S.), Telecommunications Management
DIRECTV May 2008 - Present
DIRECTV May 2008 - Present
Showtime Networks March 2004 - May 2008
Education
Duquesne University 1994 — 1998
DIRECTV May 2014 - Present
Elsevier April 2009 - May 2014
Duane Morris LLP March 2008 - September 2008
SunGard March 2007 - September 2007
Southern Tier Block and Supply June 2006 - September 2006
Skills
Outlook, Finance, Microsoft Excel, Microsoft Office, PowerPoint, Research, Microsoft Word, Data Analysis, Market Research, Financial Analysis, Business Development, Forecasting, Financial Modeling, Analysis, Access, Project Management, Leadership
Education
Drexel University 2005 — 2010
Bachelor of Science (BS), Business Administration Dual Concentration in Economics and International Business
Greene Central High School 1992 — 2005
DIRECTV April 1997 - Present
DIRECTV 1997 - 2014
Hughes Aircraft Company June 1984 - March 1997
Skills
Managing Others, Teamwork, Deadline Driven, Vendor Management, Team Building, Excel, Product Management, Troubleshooting, Management, Microsoft Excel, Wireless, Computer Hardware, VOD, Satellite, IPTV, Telecommunications, Testing, Integration, Product Development, Digital Video, Budgets, Satellite TV, DVB, Interactive TV, MPEG, Quality Assurance, Satellite Communications, Broadcast Television, Set Top Box, MPEG-4, Broadcast Engineering, Software Development
Education
Los Angeles Harbor College 1995 — 1997
DeVry University Phoenix 1982 — 1984
Technician's, Electronic Engineering
Sprint April 2013 - Present
Frontier Communications December 2011 - November 2012
ETCC October 2011 - November 2011
Securus Technologies April 2011 - June 2011
Hackfeld Enterprise, Inc. September 2010 - October 2010
Capital One September 2008 - March 2009
DIRECTV March 2008 - August 2008
Dish Network May 2007 - January 2008
The Progress Index July 2004 - December 2006
Target Stores, Inc August 2003 - July 2004
Skills
Troubleshooting, Customer Service, Excel, Mac, Advertising, Retail, Outlook, Access, Customer Satisfaction, Microsoft Office, Call Center, Documentation, Customer Relations, Problem Solving, Windows, SQL, Operating Systems, Business Analysis, Inventory Management, Administration, Analysis, CSS, Active Directory, Security, Testing, PowerPoint, Word, Budgeting, Integration, Programming, Process Improvement, Data Analysis, Computer Hardware, Cisco, Quality Assurance, Desktop Support, Training, Call Centers, Technical Support, Software Documentation
Education
ECPI University 2003 — 2005
Associate, IT/Networking & Security Management
The Golf Channel December 2010 - October 2014
Contract Engineering Services February 2009 - July 2009
WFTV TV August 2004 - January 2009
Williams Communications Teleport Denver May 2000 - January 2003
International Channel Network May 1998 - May 2000
Crystal Computer Corporation 1997 - 1998
DIRECTV 1993 - 1997
Skills
Broadcast Television, Cable Television, Operations Management, Satellite Communications, Satellite Systems..., Video Production, Audio Engineering, Digital Video, Digital Audio, Satellite TV, HD Video, Digital Media, Management, Change Management, Systems Engineering, Business Continuity..., Microsoft Office 2007, Videography, Camera, Final Cut Pro, Post Production, Sound, Avid, Avid Media Composer, Final Cut Studio, Satellite, Broadcast Engineering, Radio, New Media, Radio Broadcasting
Education
Eastern Kentucky University
BA
Space Exploration Technologies July 2013 - Present
Tireco Inc. April 2011 - June 2013
DIRECTV September 2010 - April 2011
Rapiscan Systems September 2009 - September 2010
Lexicon Marketing November 2005 - September 2009
Borg Produce February 2002 - November 2005
Journeyman Consultants March 2002 - January 2003
IT Alliance February 2000 - March 2002
Richard Morton Company November 1997 - February 2000
selfemployed June 1995 - October 1997
Skills
Business Analysis, Analytics, Cross-functional Team..., Product Management, Financial Modeling, Process Improvement, Strategy, Professional Services, Business Process..., ERP, Program Management, Competitive Analysis, Software Project..., Business Strategy, Business Process, Management Consulting, Consulting, Change Management, Requirements Analysis, IT Strategy, SDLC, Business Intelligence, Integration, CRM, Process Engineering, Visio, Project Portfolio..., IT Management, Agile Methodologies
Education
Dublin Institute of Technology 1984 — 1987
Mathematics, Computer Scince
Dublin Institute of Technology 1984 — 1987
Mathematics, Computer Science
St. Davids
Activision March 2015 - Present
Activision May 2012 - March 2015
NBCUniversal, Inc. April 2011 - April 2012
NBCUniversal, Inc. April 2009 - April 2011
DIRECTV September 2006 - April 2009
Toshiba Business Solutions November 2004 - March 2006
Merit LiLin May 2003 - November 2004
Skills
Analytics, Business Intelligence, Web Analytics, Data Mining, SAS, Segmentation, Database Marketing, Business Strategy, Data Analysis, Email Marketing, Microstrategy, Omniture, Cognos, Business Objects, Predictive Modeling, Marketing Strategy, Forecasting, Product Development, Data Warehousing, Market Research, Business Analysis, Vendor Relations, Vendor Management, Customer Relations, Product Management, Cross-functional Team..., E-commerce, Analysis, Strategic Planning, Online Marketing, Business Analytics, Competitive Intelligence, Competitive Analysis, Optimization, Metrics, Microsoft Office, Customer Insight, Market Analysis, CRM
Education
Duke University - Fuqua School of Business
Master of Business Administration (MBA)
Georgia Institute of Technology
BS, Computer Science
DIRECTV October 1996 - Present
Skills
Vendor Management, Bankruptcy Program..., Dispute Resolution, Collections, Audit & Compliance, Corporate Card Program..., Credit, Customer Retention, Account Management, Trust Administrator, Call Centers, Management, Executive Management, Analysis, Customer Service
Education
Eastern Illinois University
B.S., Business
UCLA Extension Architecture and Interior Design
Time Warner Cable April 2012 - May 2013
Time Warner Cable July 2009 - April 2011
Time Warner Cable November 2006 - February 2009
DIRECTV March 2000 - July 2006
COMPUTER OUTSOURCING SERVICES, INC. October 1997 - February 2000
CTG February 1995 - October 1997
Education
Eastern Illinois University 1991 — 1993
Bachelor of Science, Business Administration, Computer Management Major, Economics Minor
Micron Technology June 2013 - Present
IM Flash Technologies January 2011 - June 2013
DIRECTV October 2009 - December 2010
Micron Technology June 2006 - July 2009
Skills
Semiconductor Industry, Test Equipment, Semiconductors, Electronics, Metrology, Failure Analysis, Analog, IC, Field Service, Electro-mechanical, SPC, Thin Films, Design of Experiments, Debugging, Power Supplies, Hardware, RF, CVD, Circuit Design, PCB design, Analog Circuit Design, Test Engineering, Silicon, Mixed Signal, Soldering, Troubleshooting, Testing
Education
DeVry University Phoenix 2002 — 2005
Associates of Applied Science, Electronics and Computer Technology
Prime Inc. April 2014 - Present
The Car Park/Ampco April 2012 - February 2014
Republic Parking Northwest March 2005 - April 2012
Quality Auto Glass November 1999 - November 2001
DIRECTV October 1999 - April 2001
U-Haul International, Inc. 1999 - 1999
Western Industrial and Enivromental Sevices. 1998 - 1999
Robinson Speedy Auto Glass June 1991 - October 1997
Idaho Auto Auction April 1987 - October 1991
Skills
Customer Service, Computer Hardware..., Autoglass Installation..., Accounts Receivable, Call Center, Call Centers, Customer Retention, Troubleshooting, Transportation, Sales, Process Scheduler, Inventory Management, Customer Satisfaction, Leadership, Operations Management, Team Building
Education
Eastern Idaho Technical College 1980 — 1980
G.E.D.
Bonneville High School
DIRECTV November 2013 - Present
DIRECTV November 2008 - November 2013
DIRECTV January 2006 - November 2008
The Walt Disney Company January 2003 - January 2006
DIRECTV May 2001 - January 2003
The Walt Disney Company November 1999 - April 2001
The Walt Disney Company 1997 - 1999
Entertainment Data Inc. 1995 - 1997
Skills
Disaster Recovery, Vendor Management, Data Center, IT Strategy, ITIL, SDLC, Security, IT Management, Integration, Active Directory, Project Management, IT Operations, Network Security, Cloud Computing, Firewalls, System Administration, Information Security, Linux, Program Management, Virtualization, TCP/IP, Unix, Troubleshooting, DNS, SharePoint, Windows Server, VMware, Business Intelligence, Networking, Enterprise Architecture, Visio, Solaris, Software Development, IT Service Management, Cisco Technologies, Information Technology, Servers, Infrastructure, Solution Architecture, Storage, High Availability, Network Architecture, Operating Systems
Education
DeVry University 1988 — 1991
Bachelor of Science (B.S.), Electronics Engineering Technology, Electrical and Electronics Engineering, 3.13
Department of Defense May 2015 - Present
Department of Defense March 2014 - May 2015
DIRECTV August 2012 - March 2014
DirecTV Inc September 2008 - March 2013
DirecTV Inc February 2008 - September 2008
Colorado Ballet Company September 2005 - February 2008
Skills
Call Center, Customer Satisfaction, Customer Retention, Sales, Technical Support, Payroll, Customer Service, Training, Leadership, Customer Experience, Process Improvement, Team Building, Microsoft Office, Management, Microsoft Excel, Outlook, Access, Budgets, Call Centers, Negotiation, Time Management, Team Leadership
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Business Administration (M.B.A.), Accounting and Business/Management, 3.7 GPA
DeVry University 2008 — 2011
Bachelors Degree, Business Administration; an emphasis in Accounting, 3.49
DIRECTV January 2011 - Present
TriWire Inc. March 2010 - September 2010
Skills
Software Installation, Field Service, Cabling, Computer Hardware
Education
ECPI University 2000 — 2002
A.A.S, Telecommunications Technology
DIRECTV May 2014 - Present
Google March 2013 - May 2014
SCS Global Services November 2010 - January 2013
UCSB Collections Processing Laboratory January 2010 - March 2010
UCSB Repository for Archaeological and Ethnographic Collections September 2009 - March 2010
Sutter Health Medical Center 2004 - 2005
Skills
Data Entry, Social Media, Customer Service, Microsoft Office, Microsoft Excel, Social Media Marketing, Research, PowerPoint, Microsoft Word, Social Networking, Training
Education
University of California, Santa Barbara 2007 — 2010
Bachelors of Art, Physical Anthropology
Diablo Valley College 2005 — 2007
Cox Enterprises June 2011 - Present
DIRECTV October 2008 - June 2011
Philly's Famous August 2005 - September 2008
Skills
Advertising, Account Management, Cold Calling, Media Buying, Salesforce.com, Online Advertising, Telecommunications, Transportation, Restaurants, Construction
Education
Keller Graduate School of Management of DeVry University 2004 — 2005
None, MBA
DeVry University Phoenix 2000 — 2004
Bachelor's degree, Business Administration and Management, General
DIRECTV September 2005 - Present
Education
DeVry University Phoenix 1999 — 2001
B.S., Electrical and Electronics Engineering
Brophy College Prep
El Camino College March 2008 - Present
UCLA School of Theater, Film, and Television October 2001 - February 2008
DIRECTV August 2000 - August 2001
Education
UCLA 1998 — 2000
Bachelor of Arts (B.A.), Sociology
El Camino College 1995 — 1998
Associate of Arts (A.A.), General Studies
United States Postal Service December 2012 - Present
9News Health Fair – Phlebotomist November 2010 - November 2010
Wal-Mart December 2009 - February 2010
Volt Group Services September 2008 - December 2008
WellPoint Inc November 2007 - August 2008
DIRECTV July 2007 - November 2007
Convergys November 2006 - May 2007
Skills
Customer Satisfaction, Customer Service, Technical Support, Outlook Express, Help Desk Support, Outsourcing, Microsoft Office, Team Leadership, Windows, Troubleshooting, Microsoft Excel, Technical Recruiting, Team Management, Software Documentation, Vendor Management, Teamwork, Microsoft Word, Highly detail oriented, Operations Management, Windows 7, Telephone Skills, Call Centers, Data Entry, Training, Medical Records, Outlook, HIPAA, Appointment Scheduling, Fax, Medical Terminology, CPT, Medical Coding, ICD-9, Medical Billing, PowerPoint, Healthcare
Education
COLLEGE AMERICA 2009 — 2011
Associate's degree, OCCUPATIONAL MEDICAL SPECIALTIES
DeVry University
Bachelor of Science, Technical Management; Human Resource Management
Cox Business June 2011 - Present
DIRECTV December 2008 - May 2011
Coffee Express March 2003 - October 2008
Skills
Cold Calling, Sales Process, B2B, Managed Services, Cloud Computing, Direct Marketing, Business Development
Education
DeVry University 2000 — 2004
Bachelor's degree, Business/Commerce, General
DIRECTV April 2013 - Present
Ultimate Staffing 2011 - 2013
Target 2007 - 2011
United States Marine Corps 2003 - 2007
Skills
Task Management, Resource Management, Integrity, Determination, Stress Management, Cohesive, Independence, Task-oriented, Talent Management, Management Skills..., Satellite TV, Set Top Box, software, Reliability, Customer Service, Program Management
Education
DeVry University-California 2009 — 2012
Associate of Science (AS), Electronics and computer technology
AT&T July 2013 - Present
AT&T November 2011 - July 2013
DIRECTV January 2008 - May 2009
Skills
Telecommunications, Wireless, Direct Sales, Customer Satisfaction, Sales, Customer Retention, Customer Experience, Solution Selling, Sales Management, Sales Operations, Account Management, Call Centers, VoIP, Managed Services, Customer Service, Mobile Devices, Team Leadership, Sales Process, Cold Calling, Management
Education
DeVry University 2012 — 2015
Bachelor's Degree, Information Technology, Deans list 2012-2015
Kmart Corporation November 2012 - Present
DIRECTV July 2010 - December 2010
US Census Bureau May 2010 - July 2010
Education
Eagle Gate College-Layton 2007 — 2009
Technical Diploma, Medical Insurance Specialist/Medical Biller