Fido Solutions
Industry: Cellular company company
DescriptionFido Solutions Inc. is a Canadian cellular telephone service provider owned by Rogers Communications. Customer service: 1 (514) 933-3436 Parent organization: Rogers Communications Headquarters: Montreal, Canada Founded: December 1996 Revenue: 1.02 billion CAD Subsidiary: Cityfone
Fido Solutions List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Fido Solutions. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Fido Solutions Employees
Employee
Years
Job
Industry
Selena X. Shiu Selena X. Shiu's Fido Solutions Experience January 2010 - September 2011
Job Marketing & Communications, Events & Sponsorship
Industry Marketing and Advertising
Experience
World of Dance Canada May 2014 - Present
Conquest Cycling Club - Ride to Conquer Cancer January 2014 - August 2015
Ex-Sell Sales & Merchandising Canada September 2011 - June 2015
Freelance January 2012 - January 2014
Massage Therapists' Association of British Columbia January 2013 - August 2013
Fido Solutions January 2010 - September 2011
Skills
Internal & External..., Marketing Strategy, Public Speaking, Leadership, Customer Service, Social Media Marketing, Photoshop, Illustrator, InDesign, Event Planning, Microsoft Office, Strategic Planning, Negotiation, Teaching, English, Research, Business Writing, Editing, Windows, HTML
Education
Simon Fraser University 2011 — 2014
Bachelor of Arts (B.A.), Communication, Minor Print & Digital Publishing
World of Dance Canada May 2014 - Present
Conquest Cycling Club - Ride to Conquer Cancer January 2014 - August 2015
Ex-Sell Sales & Merchandising Canada September 2011 - June 2015
Freelance January 2012 - January 2014
Massage Therapists' Association of British Columbia January 2013 - August 2013
Fido Solutions January 2010 - September 2011
Skills
Internal & External..., Marketing Strategy, Public Speaking, Leadership, Customer Service, Social Media Marketing, Photoshop, Illustrator, InDesign, Event Planning, Microsoft Office, Strategic Planning, Negotiation, Teaching, English, Research, Business Writing, Editing, Windows, HTML
Education
Simon Fraser University 2011 — 2014
Bachelor of Arts (B.A.), Communication, Minor Print & Digital Publishing
Steve Fortier Steve Fortier's Fido Solutions Experience 2001 - 2005
Job Senior Consultant, Complex Solutions at TELUS
Industry Telecommunications
Experience
TELUS April 2015 - Present
TELUS 2011 - 2015
Cogeco Cable 2010 - 2011
TELUS 2006 - 2010
Avestor 2005 - 2006
Fido Solutions 2001 - 2005
Skills
Segmentation, Product Management
Education
Université de Sherbrooke 1999 — 2002
BCom, Marketing
Northern Arizona University, College of Business Administration 2002 — 2002
BCom, Marketing
TELUS April 2015 - Present
TELUS 2011 - 2015
Cogeco Cable 2010 - 2011
TELUS 2006 - 2010
Avestor 2005 - 2006
Fido Solutions 2001 - 2005
Skills
Segmentation, Product Management
Education
Université de Sherbrooke 1999 — 2002
BCom, Marketing
Northern Arizona University, College of Business Administration 2002 — 2002
BCom, Marketing
Marcelo Young Marcelo Young's Fido Solutions Experience October 2003 - June 2006
Job Graphic Designer at jibestream
Industry Graphic Design
Experience
Jibestream March 2015 - Present
Allegra Toronto North November 2011 - March 2015
Artik June 2011 - November 2011
BTNX Inc. July 2010 - May 2011
Harding Display Corp. September 2008 - June 2010
Hudson's Bay Company October 2006 - September 2008
Fido Solutions October 2003 - June 2006
Skills
Graphic Design, POP design, Photoshop, InDesign, Illustrator, QuarkXPress, 3ds Max, 3D Studio Max, Posters, Web Design, Brochures, Business Cards, Banners, Typography, Packaging, Flyers, Logo Design, Adobe Creative Suite
Education
Seneca College of Applied Arts and Technology 2001 — 2004
Digital Media Technical Production
Jibestream March 2015 - Present
Allegra Toronto North November 2011 - March 2015
Artik June 2011 - November 2011
BTNX Inc. July 2010 - May 2011
Harding Display Corp. September 2008 - June 2010
Hudson's Bay Company October 2006 - September 2008
Fido Solutions October 2003 - June 2006
Skills
Graphic Design, POP design, Photoshop, InDesign, Illustrator, QuarkXPress, 3ds Max, 3D Studio Max, Posters, Web Design, Brochures, Business Cards, Banners, Typography, Packaging, Flyers, Logo Design, Adobe Creative Suite
Education
Seneca College of Applied Arts and Technology 2001 — 2004
Digital Media Technical Production
Aaron Nabata Aaron Nabata's Fido Solutions Experience September 2007 - August 2012
Job Senior Accountant at DMCL Chartered Accountants
Industry Accounting
Experience
DMCL Chartered Professional Accountants September 2012 - Present
Fido Solutions September 2007 - August 2012
PBL West Inc. 2005 - 2007
Skills
Microsoft Excel, Financial Analysis, Microsoft Office, Accounting, Financial Reporting, Financial Accounting, Teamwork, IFRS, Auditing, Customer Service, Team Leadership, QuickBooks, GAAP, Management, Bookkeeping
Education
Chartered Accountant School of Business 2012 — 2014
The University of British Columbia 2011 — 2012
Diploma in Accounting Program (DAP)
The University of British Columbia 2009 — 2011
Bachelor of Arts, Political Science
DMCL Chartered Professional Accountants September 2012 - Present
Fido Solutions September 2007 - August 2012
PBL West Inc. 2005 - 2007
Skills
Microsoft Excel, Financial Analysis, Microsoft Office, Accounting, Financial Reporting, Financial Accounting, Teamwork, IFRS, Auditing, Customer Service, Team Leadership, QuickBooks, GAAP, Management, Bookkeeping
Education
Chartered Accountant School of Business 2012 — 2014
The University of British Columbia 2011 — 2012
Diploma in Accounting Program (DAP)
The University of British Columbia 2009 — 2011
Bachelor of Arts, Political Science
Sara McNeilly Sara McNeilly's Fido Solutions Experience 2009 - 2013
Job Shopify Guru
Industry Writing and Editing
Experience
Shopify May 2015 - Present
Freelance October 2011 - Present
Lycee Stendhal October 2013 - May 2014
Fido Solutions 2009 - 2013
Skills
Microsoft Office, Excel, Word, PowerPoint, Photoshop, Research, InDesign, Editing, Microsoft Excel, ESL
Education
Simon Fraser University 2007 — 2015
Certificate, Creative Writing
Simon Fraser University 2007 — 2015
BA Literature, English Literature (British and Commonwealth)
Simon Fraser 2007 — 2012
Bachelor of Arts (BA), English Literature (British and Commonwealth)
Shopify May 2015 - Present
Freelance October 2011 - Present
Lycee Stendhal October 2013 - May 2014
Fido Solutions 2009 - 2013
Skills
Microsoft Office, Excel, Word, PowerPoint, Photoshop, Research, InDesign, Editing, Microsoft Excel, ESL
Education
Simon Fraser University 2007 — 2015
Certificate, Creative Writing
Simon Fraser University 2007 — 2015
BA Literature, English Literature (British and Commonwealth)
Simon Fraser 2007 — 2012
Bachelor of Arts (BA), English Literature (British and Commonwealth)
Lisa Nguyen Lisa Nguyen's Fido Solutions Experience May 2012 - February 2013
Job Technical Recruiter at TEKsystems (Java, Web and Mobile)
Industry Information Technology and Services
Experience
TEKsystems September 2014 - Present
Bell February 2013 - September 2014
SFU Student Marketing Association May 2013 - May 2014
SFU Student Marketing Association January 2013 - April 2013
Fido Solutions May 2012 - February 2013
RONA February 2009 - September 2012
Skills
Leadership, Marketing, Time Management, Customer Service, Sales, Marketing Communications, Project Management, Mentoring, Social Media Marketing, Analysis, Communication, Event Management, Java, Networking, Recruiting
Education
Simon Fraser University 2011 — 2014
Bachelor of Business Administration (BBA), Human Resources Management and Services, Marketing
TEKsystems September 2014 - Present
Bell February 2013 - September 2014
SFU Student Marketing Association May 2013 - May 2014
SFU Student Marketing Association January 2013 - April 2013
Fido Solutions May 2012 - February 2013
RONA February 2009 - September 2012
Skills
Leadership, Marketing, Time Management, Customer Service, Sales, Marketing Communications, Project Management, Mentoring, Social Media Marketing, Analysis, Communication, Event Management, Java, Networking, Recruiting
Education
Simon Fraser University 2011 — 2014
Bachelor of Business Administration (BBA), Human Resources Management and Services, Marketing
Gineen Douglas Gineen Douglas's Fido Solutions Experience August 2014 - Present
Job Senior Marketing Manager Planning and Strategy Fido at Rogers Communications
Industry Telecommunications
Experience
Fido Solutions August 2014 - Present
Rogers Communications June 2012 - Present
Rogers Communications Inc. November 2009 - June 2012
Rogers Communications August 2007 - November 2009
TELUS April 2002 - August 2007
TELUS April 2000 - April 2002
TD Bank Group March 1997 - April 2000
Skills
Customer Experience, Digital Marketing, Direct Marketing, Marketing Communications, Segmentation, Integrated Marketing, Strategy, Marketing, SEM, Database Marketing, Cross-functional Team..., Product Management, Product Marketing, Mobile Devices, Direct Mail, Marketing Strategy, Management, Leadership, E-commerce
Education
George Brown College 1998 — 1999
Marketing Certificate
Sir Sandford Fleming College 1997 — 1998
Applications Specialist, Geographic Information Systems
University of Guelph 1993 — 1997
Bachelor of Arts, Geography
Fido Solutions August 2014 - Present
Rogers Communications June 2012 - Present
Rogers Communications Inc. November 2009 - June 2012
Rogers Communications August 2007 - November 2009
TELUS April 2002 - August 2007
TELUS April 2000 - April 2002
TD Bank Group March 1997 - April 2000
Skills
Customer Experience, Digital Marketing, Direct Marketing, Marketing Communications, Segmentation, Integrated Marketing, Strategy, Marketing, SEM, Database Marketing, Cross-functional Team..., Product Management, Product Marketing, Mobile Devices, Direct Mail, Marketing Strategy, Management, Leadership, E-commerce
Education
George Brown College 1998 — 1999
Marketing Certificate
Sir Sandford Fleming College 1997 — 1998
Applications Specialist, Geographic Information Systems
University of Guelph 1993 — 1997
Bachelor of Arts, Geography
Jason Huh Jason Huh's Fido Solutions Experience May 2012 - Present
Job Corporate Retail Store Manager at Fido Solutions
Industry Telecommunications
Experience
Fido Solutions May 2012 - Present
Skills
Customer Satisfaction, Telecommunications, Customer Experience, Time Management, Team Leadership, Sales Management, Sales, Retail, Customer Service, Management, Store Management, Leadership, Teamwork, Strategic Planning, Marketing
Education
Simon Fraser University 2009 — 2010
Mount Royal College 2005 — 2008
Fido Solutions May 2012 - Present
Skills
Customer Satisfaction, Telecommunications, Customer Experience, Time Management, Team Leadership, Sales Management, Sales, Retail, Customer Service, Management, Store Management, Leadership, Teamwork, Strategic Planning, Marketing
Education
Simon Fraser University 2009 — 2010
Mount Royal College 2005 — 2008
Jon-Paul Clement Jon-Paul Clement's Fido Solutions Experience September 2008 - January 2010
Job
Industry Insurance
Experience
Protocol Global Solutions January 2011 - March 2012
Fido Solutions September 2008 - January 2010
Skills
Customer Service, Superior Computer Skills, Call Center, Teamwork, Time Management, Telephone
Education
Mohawk College 2011 — 2012
Diploma, Business Insurance
Glendale Secondary School 1997 — 2002
Protocol Global Solutions January 2011 - March 2012
Fido Solutions September 2008 - January 2010
Skills
Customer Service, Superior Computer Skills, Call Center, Teamwork, Time Management, Telephone
Education
Mohawk College 2011 — 2012
Diploma, Business Insurance
Glendale Secondary School 1997 — 2002
Jean-Claude Mercier Jean-Claude Mercier's Fido Solutions Experience February 2013 - January 2015
Job Inside Sales Representative, Enterprise Group at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard December 2014 - Present
Fido Solutions February 2013 - January 2015
Green Savoree Racing Promotions April 2014 - August 2014
Global Spectrum October 2012 - April 2014
Public Mobile May 2012 - February 2013
Ryerson Recreational Athetlic Centre September 2011 - March 2012
Skills
Client Focus, Customer Service, Customer Satisfaction, Time Management, Sales, Partnerships, Sports Marketing, Event Planning, Sales Management, Marketing, Teamwork, Leadership
Education
Ryerson University 2010 — 2014
Bachelor of Commerce (BCom), Retail Management
Hewlett-Packard December 2014 - Present
Fido Solutions February 2013 - January 2015
Green Savoree Racing Promotions April 2014 - August 2014
Global Spectrum October 2012 - April 2014
Public Mobile May 2012 - February 2013
Ryerson Recreational Athetlic Centre September 2011 - March 2012
Skills
Client Focus, Customer Service, Customer Satisfaction, Time Management, Sales, Partnerships, Sports Marketing, Event Planning, Sales Management, Marketing, Teamwork, Leadership
Education
Ryerson University 2010 — 2014
Bachelor of Commerce (BCom), Retail Management
Casey (Feifei) Cheng's Fido Solutions Experience January 2010 - October 2011
Job Analyst, Derivative Products, Global Wholesale Operation, ScotiaBank
Industry Capital Markets
Experience
Scotiabank April 2015 - Present
Centum One Financial Group Inc. February 2013 - Present
Citco Fund Services March 2013 - March 2015
RBC September 2012 - January 2013
Fido Solutions January 2010 - October 2011
Skills
Leadership, Financial Modeling, Investments, Microsoft Excel, VBA, SQL, Valuation, Problem Solving, Bloomberg Terminal, Financial Analysis, DCF Valuation, Bloomberg, PowerPoint, Corporate Finance, Mandarin, Microsoft Office, Cantonese, Economics, Finance
Education
University of Toronto - Rotman School of Management 2008 — 2012
Bachelor of Commerce, Finance and Economics Specialist
The University of Hong Kong
Summer Aboard, International/Global Studies: Marketing
Scotiabank April 2015 - Present
Centum One Financial Group Inc. February 2013 - Present
Citco Fund Services March 2013 - March 2015
RBC September 2012 - January 2013
Fido Solutions January 2010 - October 2011
Skills
Leadership, Financial Modeling, Investments, Microsoft Excel, VBA, SQL, Valuation, Problem Solving, Bloomberg Terminal, Financial Analysis, DCF Valuation, Bloomberg, PowerPoint, Corporate Finance, Mandarin, Microsoft Office, Cantonese, Economics, Finance
Education
University of Toronto - Rotman School of Management 2008 — 2012
Bachelor of Commerce, Finance and Economics Specialist
The University of Hong Kong
Summer Aboard, International/Global Studies: Marketing
Deshaki De Silva Deshaki De Silva's Fido Solutions Experience November 2013 - Present
Job
Industry Human Resources
Experience
Fido Solutions November 2013 - Present
Kids Cancer Care Foundation of Alberta August 2013 - Present
HSBC June 2011 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Sales, Management, Leadership, Team Management, Banking, Time Management, Call Centers, Negotiation, CRM, Team Leadership, Teamwork
Education
Mount Royal University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Development
Musaeus College 1996 — 2011
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Fido Solutions November 2013 - Present
Kids Cancer Care Foundation of Alberta August 2013 - Present
HSBC June 2011 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Sales, Management, Leadership, Team Management, Banking, Time Management, Call Centers, Negotiation, CRM, Team Leadership, Teamwork
Education
Mount Royal University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Development
Musaeus College 1996 — 2011
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Niko Hung's Fido Solutions Experience May 2014 - August 2014
Job Looking for Administration position in HR and Marketing filed
Industry Consumer Services
Experience
Fido Solutions May 2014 - August 2014
Bulldog Coffee June 2013 - February 2014
LCBO November 2012 - January 2013
Europe Villa August 2012 - September 2012
New Canadians Centre June 2011 - August 2011
Skills
Customer Service, Leadership Management, Social Media, Microsoft Office, WordPress, Management, Event Planning, Teamwork, Time Management, Marketing Strategy, Public Speaking, Customer Satisfaction
Education
Trent University 2008 — 2012
Bachelor of Business Administration in the Honours Program, Business, Management, Marketing, and Related Support Services, GPA 3.5/5.0
Fido Solutions May 2014 - August 2014
Bulldog Coffee June 2013 - February 2014
LCBO November 2012 - January 2013
Europe Villa August 2012 - September 2012
New Canadians Centre June 2011 - August 2011
Skills
Customer Service, Leadership Management, Social Media, Microsoft Office, WordPress, Management, Event Planning, Teamwork, Time Management, Marketing Strategy, Public Speaking, Customer Satisfaction
Education
Trent University 2008 — 2012
Bachelor of Business Administration in the Honours Program, Business, Management, Marketing, and Related Support Services, GPA 3.5/5.0
Manbir Atwal Manbir Atwal's Fido Solutions Experience August 2011 - September 2014
Job CSA
Industry Insurance
Experience
Insurance Corporation of British Columbia September 2014 - Present
Fido Solutions August 2011 - September 2014
McDonald's Corporation October 2004 - June 2011
Skills
Leadership, Interpersonal Skill, Goal Oriented, Customer Retention, Customer Service, Dependable Team Player, Employee Training, Passion for Success, Passion for Helping..., Microsoft Office, Supervising, Phone Etiquette, Training, Communication, Customer Satisfaction, Data Entry, Teamwork
Education
Kwantlen Polytechnic University
Associate of Arts (A.A.), Criminology
Kwantlen Polytechnic University
Associate of Arts (A.A.) in Criminology, Criminology
Insurance Corporation of British Columbia September 2014 - Present
Fido Solutions August 2011 - September 2014
McDonald's Corporation October 2004 - June 2011
Skills
Leadership, Interpersonal Skill, Goal Oriented, Customer Retention, Customer Service, Dependable Team Player, Employee Training, Passion for Success, Passion for Helping..., Microsoft Office, Supervising, Phone Etiquette, Training, Communication, Customer Satisfaction, Data Entry, Teamwork
Education
Kwantlen Polytechnic University
Associate of Arts (A.A.), Criminology
Kwantlen Polytechnic University
Associate of Arts (A.A.) in Criminology, Criminology
Kirk Menezes Kirk Menezes's Fido Solutions Experience July 2009 - July 2011
Job Assistant Brand Manager at Tech 4 Kids Inc.
Industry Marketing and Advertising
Experience
Tech 4 Kids Inc. June 2015 - Present
GO Transit May 2011 - Present
Summer Fresh Salads Inc February 2015 - June 2015
Summer Fresh Salads February 2014 - February 2015
Fido Solutions July 2009 - July 2011
GO Transit July 2010 - October 2010
Skills
Time Management, Teamwork, Customer Service, Team Leadership, Sales, Social Media, Training, Microsoft Office, Microsoft Excel, Leadership, Inventory Management, Microsoft Word, PowerPoint, Market Research, Social Media Marketing, CRM
Education
Ryerson University 2008 — 2012
B.Comm, Finance, Marketing
Sheridan College
Sheridan College
Sheridan College
Tech 4 Kids Inc. June 2015 - Present
GO Transit May 2011 - Present
Summer Fresh Salads Inc February 2015 - June 2015
Summer Fresh Salads February 2014 - February 2015
Fido Solutions July 2009 - July 2011
GO Transit July 2010 - October 2010
Skills
Time Management, Teamwork, Customer Service, Team Leadership, Sales, Social Media, Training, Microsoft Office, Microsoft Excel, Leadership, Inventory Management, Microsoft Word, PowerPoint, Market Research, Social Media Marketing, CRM
Education
Ryerson University 2008 — 2012
B.Comm, Finance, Marketing
Sheridan College
Sheridan College
Sheridan College
Victor Procure's Fido Solutions Experience March 2005 - April 2006
Job System Analyst
Industry Information Technology and Services
Experience
Brookfield Residential December 2014 - Present
Brookfield Residential August 2013 - December 2014
Brewster Travel Canada July 2012 - August 2013
T-Mobile March 2012 - July 2012
BarBound September 2011 - February 2012
NATO February 2009 - December 2010
NATO May 2006 - June 2007
Fido Solutions March 2005 - April 2006
Skills
Java, PHP, jQuery, HTML, C++, Customer Service, Telecommunications, Android Development, Android SDK, Software Development, Eclipse, Avaya Communication..., IEX Total View, JavaScript, CSS, Bash, Linux System..., Windows Server, Sharepoint, ITIL Certified, ITIL v3 Foundations..., ITIL, Microsoft SQL Server, SharePoint, Network Security, DNS, Network Administration, System Administration, Cisco Technologies, VMware, Active Directory, Virtualization, Security, Servers, Databases, VPN, XP, TCP/IP, Troubleshooting, Computer Hardware, Windows, Software Installation, Operating Systems, Disaster Recovery, Technical Support, Microsoft Exchange, Switches, System Deployment, Software Documentation, Windows 7
Education
University of Calgary 2014 — 2014
Professional Management
Athabasca University
Bachelor's Degree, Commerce
St. Lawrence College 2008 — 2010
Health Science, Health/Health Care Administration/Management
Bishop Smith Catholic High School 1999 — 2004
Brookfield Residential December 2014 - Present
Brookfield Residential August 2013 - December 2014
Brewster Travel Canada July 2012 - August 2013
T-Mobile March 2012 - July 2012
BarBound September 2011 - February 2012
NATO February 2009 - December 2010
NATO May 2006 - June 2007
Fido Solutions March 2005 - April 2006
Skills
Java, PHP, jQuery, HTML, C++, Customer Service, Telecommunications, Android Development, Android SDK, Software Development, Eclipse, Avaya Communication..., IEX Total View, JavaScript, CSS, Bash, Linux System..., Windows Server, Sharepoint, ITIL Certified, ITIL v3 Foundations..., ITIL, Microsoft SQL Server, SharePoint, Network Security, DNS, Network Administration, System Administration, Cisco Technologies, VMware, Active Directory, Virtualization, Security, Servers, Databases, VPN, XP, TCP/IP, Troubleshooting, Computer Hardware, Windows, Software Installation, Operating Systems, Disaster Recovery, Technical Support, Microsoft Exchange, Switches, System Deployment, Software Documentation, Windows 7
Education
University of Calgary 2014 — 2014
Professional Management
Athabasca University
Bachelor's Degree, Commerce
St. Lawrence College 2008 — 2010
Health Science, Health/Health Care Administration/Management
Bishop Smith Catholic High School 1999 — 2004
Kyle Pryce's Fido Solutions Experience August 2015 - Present
Job Sales Representative at Fido Solutions
Industry Information Technology and Services
Experience
Fido Solutions August 2015 - Present
Renewed Computer Technology October 2013 - March 2015
Tigerdirect.ca April 2013 - July 2013
EK3 Technologies Inc. May 2012 - December 2012
Geek Squad April 2011 - May 2012
Linamar June 2010 - August 2010
Walmart November 2006 - September 2009
The Co-operators February 2008 - June 2008
Extreme PC April 2007 - June 2007
McDonald's Corporation July 2005 - November 2006
Skills
Windows 7, Windows XP Pro, Microsoft Office, Windows Server, Outlook, Gmail, Red Hat Linux, VMware, OS X, Troubleshooting, Windows XP, Customer Service, Retail Sales, Hardware, Laptops
Education
Fanshawe College 2012 — 2014
Computer Systems Technician
Fido Solutions August 2015 - Present
Renewed Computer Technology October 2013 - March 2015
Tigerdirect.ca April 2013 - July 2013
EK3 Technologies Inc. May 2012 - December 2012
Geek Squad April 2011 - May 2012
Linamar June 2010 - August 2010
Walmart November 2006 - September 2009
The Co-operators February 2008 - June 2008
Extreme PC April 2007 - June 2007
McDonald's Corporation July 2005 - November 2006
Skills
Windows 7, Windows XP Pro, Microsoft Office, Windows Server, Outlook, Gmail, Red Hat Linux, VMware, OS X, Troubleshooting, Windows XP, Customer Service, Retail Sales, Hardware, Laptops
Education
Fanshawe College 2012 — 2014
Computer Systems Technician
Christian Forgues's Fido Solutions Experience April 1998 - August 2004
Job Investigateur (Fraude) chez Desjardins
Industry Banking
Experience
Desjardins April 2014 - Present
Desjardins April 2008 - April 2014
Rogers Communications March 2004 - March 2008
Fido Solutions April 1998 - August 2004
Bell February 1990 - March 1998
Imperial Oil Canada May 1988 - August 1989
Skills
Fraude, Service client, Sécurité, Microsoft Office, Gestion des risques, Analyses, Analyste commercial, Leadership d'équipe, Change Management
Education
Université de Montréal 1990 — 1993
Baccalauréat, Anthropologie
Desjardins April 2014 - Present
Desjardins April 2008 - April 2014
Rogers Communications March 2004 - March 2008
Fido Solutions April 1998 - August 2004
Bell February 1990 - March 1998
Imperial Oil Canada May 1988 - August 1989
Skills
Fraude, Service client, Sécurité, Microsoft Office, Gestion des risques, Analyses, Analyste commercial, Leadership d'équipe, Change Management
Education
Université de Montréal 1990 — 1993
Baccalauréat, Anthropologie
Patrick Yu Patrick Yu's Fido Solutions Experience January 2014 - June 2014
Job BBA Graduate
Industry Accounting
Experience
Fido Solutions January 2014 - June 2014
Tim Hortons November 2013 - January 2014
Arrow Professional Services August 2013 - September 2013
Exel December 2012 - May 2013
Gary Booth Chartered Accountants April 2012 - September 2012
Education
University of Toronto 2010 — 2014
Bachelor's Degree, Business Administration, Management Co-op
Università degli Studi di Siena 2014 — 2014
Summer Abroad, ITA102 - Practical Italian, 4.0/4.0
The University of Hong Kong 2014 — 2014
Summer Abroad, HIS385 - History of Hong Kong, 3.7/4.0
Albert Campbell Collegiate Institute 2008 — 2010
Ontario Secondary School Diploma
Chan Sui Ki La Salle College 2004 — 2008
Science, Additional Mathematics, Economics
Fido Solutions January 2014 - June 2014
Tim Hortons November 2013 - January 2014
Arrow Professional Services August 2013 - September 2013
Exel December 2012 - May 2013
Gary Booth Chartered Accountants April 2012 - September 2012
Education
University of Toronto 2010 — 2014
Bachelor's Degree, Business Administration, Management Co-op
Università degli Studi di Siena 2014 — 2014
Summer Abroad, ITA102 - Practical Italian, 4.0/4.0
The University of Hong Kong 2014 — 2014
Summer Abroad, HIS385 - History of Hong Kong, 3.7/4.0
Albert Campbell Collegiate Institute 2008 — 2010
Ontario Secondary School Diploma
Chan Sui Ki La Salle College 2004 — 2008
Science, Additional Mathematics, Economics
Gloria Song Gloria Song's Fido Solutions Experience August 2006 - March 2009
Job Coordinator Executive Response at Rogers Communications Partnership
Industry Consumer Services
Experience
Rogers Communications December 2010 - Present
Rogers Communications Inc. August 2009 - December 2010
Fido Solutions August 2006 - March 2009
Skills
Customer Service, Event Management, Teamwork, Social Media, Marketing, Leadership, Marketing Communications, Social Media Marketing, Sales, Microsoft Office, Time Management, Team Leadership, Management, Analysis, Microsoft Excel, Communication
Education
Seneca College of Applied Arts and Technology 2013 — 2015
Human Resources Graduate Certificate (in progress), Human Resources Management
University of Guelph 2004 — 2008
Bachelor Of Business Administration, Business Administration
Rogers Communications December 2010 - Present
Rogers Communications Inc. August 2009 - December 2010
Fido Solutions August 2006 - March 2009
Skills
Customer Service, Event Management, Teamwork, Social Media, Marketing, Leadership, Marketing Communications, Social Media Marketing, Sales, Microsoft Office, Time Management, Team Leadership, Management, Analysis, Microsoft Excel, Communication
Education
Seneca College of Applied Arts and Technology 2013 — 2015
Human Resources Graduate Certificate (in progress), Human Resources Management
University of Guelph 2004 — 2008
Bachelor Of Business Administration, Business Administration
Jodee Cave Jodee Cave's Fido Solutions Experience January 2010 - March 2013
Job Vendor Account Executive at VerticalScope Inc.
Industry Marketing and Advertising
Experience
VerticalScope Inc. July 2015 - Present
Totem November 2014 - May 2015
Dovetail Communications Inc. October 2013 - November 2014
Totem September 2012 - May 2013
Fido Solutions January 2010 - March 2013
Skills
Online Advertising, Direct Marketing, Account Management, Mobile Marketing, Lead Generation, Email Marketing, Customer Satisfaction, Customer Retention, Advertising, Advertising Sales, Social Media Marketing, Marketing Communications, Salesforce.com, Integrated Marketing, Sales Presentations, Social Media, Digital Marketing
Education
Sheridan College 2010 — 2012
Advertising
St. Thomas Aquinas
VerticalScope Inc. July 2015 - Present
Totem November 2014 - May 2015
Dovetail Communications Inc. October 2013 - November 2014
Totem September 2012 - May 2013
Fido Solutions January 2010 - March 2013
Skills
Online Advertising, Direct Marketing, Account Management, Mobile Marketing, Lead Generation, Email Marketing, Customer Satisfaction, Customer Retention, Advertising, Advertising Sales, Social Media Marketing, Marketing Communications, Salesforce.com, Integrated Marketing, Sales Presentations, Social Media, Digital Marketing
Education
Sheridan College 2010 — 2012
Advertising
St. Thomas Aquinas
Marie-Eve Pineault Marie-Eve Pineault's Fido Solutions Experience 2002 - 2008
Job Conseillère en développement chez Desjardins
Industry Professional Training & Coaching
Experience
Desjardins August 2012 - Present
Hydro Québec April 2011 - August 2012
Rogers Communications 2008 - 2010
Fido Solutions 2002 - 2008
Microcell Solutions Inc. 2000 - 2001
Skills
Coaching, Change Management, Team Leadership, Team Management, Strategic Planning, Management Consulting, Training, E-Learning, Project Management, Organizational..., Adaptability, Collaboration, Trusted Advisor, People Skills, Fully bilingual English, Leadership, Banque
Education
M.Sc., Sciences de l'Environnement
Queen's University
Bachelor or Science with Honours
Université de Montréal - HEC Montréal
DESG en Gestion
Desjardins August 2012 - Present
Hydro Québec April 2011 - August 2012
Rogers Communications 2008 - 2010
Fido Solutions 2002 - 2008
Microcell Solutions Inc. 2000 - 2001
Skills
Coaching, Change Management, Team Leadership, Team Management, Strategic Planning, Management Consulting, Training, E-Learning, Project Management, Organizational..., Adaptability, Collaboration, Trusted Advisor, People Skills, Fully bilingual English, Leadership, Banque
Education
M.Sc., Sciences de l'Environnement
Queen's University
Bachelor or Science with Honours
Université de Montréal - HEC Montréal
DESG en Gestion
Fanny Tassé Fanny Tassé's Fido Solutions Experience February 2004 - January 2008
Job Designer Intérieur, présidente FELIXÄ Design
Industry Design
Experience
FELIXÄ design intérieur inc August 2010 - Present
Fido Solutions February 2004 - January 2008
SUZY (YM Inc) 2002 - 2003
Skills
Design d'intérieur, Mise en marché, Présentation visuelle, communication et..., Communication marketing
Education
Collège Inter-Dec 2009 — 2010
AEC, Design d'intérieur
Université de Montréal
Certificat, Publicité
FELIXÄ design intérieur inc August 2010 - Present
Fido Solutions February 2004 - January 2008
SUZY (YM Inc) 2002 - 2003
Skills
Design d'intérieur, Mise en marché, Présentation visuelle, communication et..., Communication marketing
Education
Collège Inter-Dec 2009 — 2010
AEC, Design d'intérieur
Université de Montréal
Certificat, Publicité
Chantal Brisebois Chantal Brisebois's Fido Solutions Experience November 2003 - October 2006
Job Conseillère, Service à la cllientèle chez Desjardins
Industry Consumer Services
Experience
Desjardins June 2013 - January 2015
CÉDA, Comité d'éducation aux adultes de la Petite-Bourgogne et de Saint-Henri September 2011 - March 2013
Rogers Communications Inc. October 2008 - September 2011
Rogers Communications Inc. 2006 - 2008
Fido Solutions November 2003 - October 2006
Skills
Customer Service, Call Center, Customer Experience, Project Management, Needs Analysis, Change Management, Adult Education, Telecommunications, French, Customer Satisfaction, Microsoft Office, Instructional Design, Customer Retention, E-Learning, Mobile Devices, Sales Operations, Process Improvement, Coaching, Business Analysis, Call Centers, Wireless, Product Management, Cross-functional Team..., Team Management, Captivate, Employee Training
Education
Université du Québec à Montréal 2015 — 2017
Baccalauréat, Histoire de l'art
Université de Montréal 2012 — 2016
Baccalauréat, Histoire de l'art
Université du Québec 2008 — 2013
Programme court en intervention éducative auprès des adultes, Education
Desjardins June 2013 - January 2015
CÉDA, Comité d'éducation aux adultes de la Petite-Bourgogne et de Saint-Henri September 2011 - March 2013
Rogers Communications Inc. October 2008 - September 2011
Rogers Communications Inc. 2006 - 2008
Fido Solutions November 2003 - October 2006
Skills
Customer Service, Call Center, Customer Experience, Project Management, Needs Analysis, Change Management, Adult Education, Telecommunications, French, Customer Satisfaction, Microsoft Office, Instructional Design, Customer Retention, E-Learning, Mobile Devices, Sales Operations, Process Improvement, Coaching, Business Analysis, Call Centers, Wireless, Product Management, Cross-functional Team..., Team Management, Captivate, Employee Training
Education
Université du Québec à Montréal 2015 — 2017
Baccalauréat, Histoire de l'art
Université de Montréal 2012 — 2016
Baccalauréat, Histoire de l'art
Université du Québec 2008 — 2013
Programme court en intervention éducative auprès des adultes, Education
Benoît Champagne, CRIA Benoît Champagne, CRIA's Fido Solutions Experience January 2007 - January 2013
Job Conseiller en ressources humaines at Les services d'aide Remue Ménage+
Industry Hospital & Health Care
Experience
Les services d'aide Remue Ménage+ August 2014 - Present
SYNCREON March 2014 - August 2014
SYNCREON March 2013 - March 2014
SYNCREON December 2012 - March 2013
Fido Solutions January 2007 - January 2013
Ordre des conseillers en ressources humaines agréés September 2011 - August 2012
Skills
French, English, Microsoft Office, Human Resources, Labor Relations, Coaching, Performance Management, Interpersonal..., Traditional Labor Law, Mac, ADP E-Time, Labor Management, Knowledge Transfer, Telecommunications, Automobile, Mentoring, Organizational..., HR Policies, Workplace Health, Workplace Safety, SAP, Union Relations, Industrial Relations, Employment Law, Recruiting, Teamwork, Training, Grievances, Workforce Planning, Employee Relations, Personnel Management, Employee Engagement, Talent Acquisition, Deferred Compensation, New Hire Orientations, Onboarding, Management, Customer Service, Change Management, Leadership
Education
Université de Montréal / University of Montreal 2010 — 2013
Bachelor of Science (BSc), Industrial Relations
HEC Montréal
Ressources humaines
Les services d'aide Remue Ménage+ August 2014 - Present
SYNCREON March 2014 - August 2014
SYNCREON March 2013 - March 2014
SYNCREON December 2012 - March 2013
Fido Solutions January 2007 - January 2013
Ordre des conseillers en ressources humaines agréés September 2011 - August 2012
Skills
French, English, Microsoft Office, Human Resources, Labor Relations, Coaching, Performance Management, Interpersonal..., Traditional Labor Law, Mac, ADP E-Time, Labor Management, Knowledge Transfer, Telecommunications, Automobile, Mentoring, Organizational..., HR Policies, Workplace Health, Workplace Safety, SAP, Union Relations, Industrial Relations, Employment Law, Recruiting, Teamwork, Training, Grievances, Workforce Planning, Employee Relations, Personnel Management, Employee Engagement, Talent Acquisition, Deferred Compensation, New Hire Orientations, Onboarding, Management, Customer Service, Change Management, Leadership
Education
Université de Montréal / University of Montreal 2010 — 2013
Bachelor of Science (BSc), Industrial Relations
HEC Montréal
Ressources humaines
Selly Vega Selly Vega's Fido Solutions Experience 2002 - 2005
Job DSM
Industry Cosmetics
Hao Quan Hao Quan's Fido Solutions Experience 1999 - 2000
Job Product Line Manager at Desjardins Investment
Industry Financial Services
Experience
Desjardins 2014 - Present
Desjardins Financial Security 2008 - 2012
Desjardins 2004 - 2008
Aube Technologies (Honeywell Division) 2003 - 2003
Steelcase 2000 - 2002
Fido Solutions 1999 - 2000
Aube Technologies (Honeywell Division) 1998 - 1999
Skills
Marketing Strategy, Marketing Communications, Market Research, Strategy
Education
Université Paris Dauphine 2012 — 2014
Executive MBA
Université du Québec à Montréal 2012 — 2014
Executive MBA
Université de Montréal - HEC Montréal 1994 — 1997
Bachelor of Business Administration (BBA)
Institut de tourisme et d'hôtellerie du Québec 2014 — 2015
ITHQ Signature program (ITHQ Diploma), Découverte du vin II
Université du Québec à Montréal 2003 — 2006
Graduate Diploma, Modern Architecture and Heritage
Collège Jean-de-Brébeuf 1985 — 1992
Desjardins 2014 - Present
Desjardins Financial Security 2008 - 2012
Desjardins 2004 - 2008
Aube Technologies (Honeywell Division) 2003 - 2003
Steelcase 2000 - 2002
Fido Solutions 1999 - 2000
Aube Technologies (Honeywell Division) 1998 - 1999
Skills
Marketing Strategy, Marketing Communications, Market Research, Strategy
Education
Université Paris Dauphine 2012 — 2014
Executive MBA
Université du Québec à Montréal 2012 — 2014
Executive MBA
Université de Montréal - HEC Montréal 1994 — 1997
Bachelor of Business Administration (BBA)
Institut de tourisme et d'hôtellerie du Québec 2014 — 2015
ITHQ Signature program (ITHQ Diploma), Découverte du vin II
Université du Québec à Montréal 2003 — 2006
Graduate Diploma, Modern Architecture and Heritage
Collège Jean-de-Brébeuf 1985 — 1992
Amir Salimi's Fido Solutions Experience July 2009 - August 2011
Job Director of Marketing and Sales at Kuccina Stones Inc.
Industry Construction
Experience
Kuccina Stones Inc. January 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada March 2012 - December 2014
Ferrero Canada Ltd. August 2011 - December 2011
Fido Solutions July 2009 - August 2011
Commission scolaire Marguerite-Bourgeoys September 2007 - June 2009
Commission scolaire Marguerite-Bourgeoys September 2005 - June 2009
Pierrefonds Day Camp May 2008 - September 2008
MovieXpress September 2005 - August 2007
Skills
Online Marketing, Advertising, B2B, B2C, Social Media, Social Media Marketing, Brand Management, Customer Service, Coaching, Web Marketing Strategy, Account Management, Customer Satisfaction, Public Relations, Research, Customer Relations, Problem Solving, Teaching, Online Advertising, Google Adwords, Digital Marketing, SEM, SEO, Marketing Strategy, Strategy, Life Coaching, Brand Development, E-commerce, Google Analytics, Google+, Microsoft Excel, Microsoft Word, Windows, PowerPoint, Microsoft Office, Management, Sales, Leadership, Marketing Communications, Marketing
Education
HEC Montréal 2007 — 2011
Business Administration, Marketing and Management (Joint Honours)
Maisonneuve College 2004 — 2007
Diploma of College Studies, Social Sciences
Kuccina Stones Inc. January 2015 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada March 2012 - December 2014
Ferrero Canada Ltd. August 2011 - December 2011
Fido Solutions July 2009 - August 2011
Commission scolaire Marguerite-Bourgeoys September 2007 - June 2009
Commission scolaire Marguerite-Bourgeoys September 2005 - June 2009
Pierrefonds Day Camp May 2008 - September 2008
MovieXpress September 2005 - August 2007
Skills
Online Marketing, Advertising, B2B, B2C, Social Media, Social Media Marketing, Brand Management, Customer Service, Coaching, Web Marketing Strategy, Account Management, Customer Satisfaction, Public Relations, Research, Customer Relations, Problem Solving, Teaching, Online Advertising, Google Adwords, Digital Marketing, SEM, SEO, Marketing Strategy, Strategy, Life Coaching, Brand Development, E-commerce, Google Analytics, Google+, Microsoft Excel, Microsoft Word, Windows, PowerPoint, Microsoft Office, Management, Sales, Leadership, Marketing Communications, Marketing
Education
HEC Montréal 2007 — 2011
Business Administration, Marketing and Management (Joint Honours)
Maisonneuve College 2004 — 2007
Diploma of College Studies, Social Sciences
Jennifer Holder's Fido Solutions Experience August 2000 - April 2008
Job Customer Support Operations Specialist at Softchoice
Industry Information Technology and Services
Experience
Softchoice April 2013 - April 2014
Softchoice March 2008 - April 2013
Fido Solutions August 2000 - April 2008
Skills
Customer Service, Customer Satisfaction, Customer Relations, Process Improvement, Coaching, Sales Support, Problem Solving, Team Building, Team Management, Team Leadership, Sales Operations, Solution Selling, Account Management, Sales Process, Salesforce.com, Training, Direct Sales
Education
McGill University 2010 — 2011
Certificate, Comprehensive Project Management
Univeristy of Manitoba 2000 — 2003
B. Env. D., Environmental Design
Softchoice April 2013 - April 2014
Softchoice March 2008 - April 2013
Fido Solutions August 2000 - April 2008
Skills
Customer Service, Customer Satisfaction, Customer Relations, Process Improvement, Coaching, Sales Support, Problem Solving, Team Building, Team Management, Team Leadership, Sales Operations, Solution Selling, Account Management, Sales Process, Salesforce.com, Training, Direct Sales
Education
McGill University 2010 — 2011
Certificate, Comprehensive Project Management
Univeristy of Manitoba 2000 — 2003
B. Env. D., Environmental Design
Jean-Francois Paradis's Fido Solutions Experience October 2000 - April 2005
Job Gestionnaire, Soutien Technique à la Clientèle, service affaires chez Videotron
Industry Human Resources
Experience
Videotron April 2011 - Present
Canassistance September 2009 - November 2010
Fido Solutions Inc. April 2005 - January 2009
Fido Solutions October 2000 - April 2005
Fido Solutions November 1998 - October 2000
Microcell Solutions 1997 - 2000
Skills
Coaching, Team Leadership, Leadership, Management, Training, Quality Assurance, Call Centers, Competency Management, Human Resources, Leadership d'équipe, Customer Experience, Telecommunications, DES, Télécommunications, Formation, Team Management, Gestion d'équipe, Real Time Monitoring, Performance Management, Teamwork, Wireless, Workforce Management, Training Delivery, Employee Training, Mergers & Acquisitions, Customer Service, Change Management, Workforce Planning, Customer Satisfaction, Employee Relations, Employee Engagement, Business Analysis, French, Talent Acquisition, Customer Retention, Coordination, Organizational..., Recrutement, Opérations, Evaluation, Planification..., Centres d'appel, Expérience client, Service client
Education
Université de Montréal - HEC Montréal 2014 — 2016
Certificat, Leadership organisationnel
Université du Québec à Montréal 1991 — 1994
BAC, Education
Videotron April 2011 - Present
Canassistance September 2009 - November 2010
Fido Solutions Inc. April 2005 - January 2009
Fido Solutions October 2000 - April 2005
Fido Solutions November 1998 - October 2000
Microcell Solutions 1997 - 2000
Skills
Coaching, Team Leadership, Leadership, Management, Training, Quality Assurance, Call Centers, Competency Management, Human Resources, Leadership d'équipe, Customer Experience, Telecommunications, DES, Télécommunications, Formation, Team Management, Gestion d'équipe, Real Time Monitoring, Performance Management, Teamwork, Wireless, Workforce Management, Training Delivery, Employee Training, Mergers & Acquisitions, Customer Service, Change Management, Workforce Planning, Customer Satisfaction, Employee Relations, Employee Engagement, Business Analysis, French, Talent Acquisition, Customer Retention, Coordination, Organizational..., Recrutement, Opérations, Evaluation, Planification..., Centres d'appel, Expérience client, Service client
Education
Université de Montréal - HEC Montréal 2014 — 2016
Certificat, Leadership organisationnel
Université du Québec à Montréal 1991 — 1994
BAC, Education
Sylvie Louise Desrochers Sylvie Louise Desrochers's Fido Solutions Experience August 1995 - December 1999
Job Coordonnatrice de ComSanté, UQAM
Industry Health, Wellness and Fitness
Experience
UQAM October 2007 - Present
Sylvie Louise Desrochers January 2000 - September 2007
Fido Solutions August 1995 - December 1999
Cossette July 1994 - May 1995
HEC Montreal December 1991 - July 1994
Skills
Communication marketing, Français, Réseaux sociaux, Relations publiques, Communication..., Marketing, Recherche, Communication..., Anglais, Planification...
Education
Université du Québec à Montréal / UQAM 2007 — 2012
Master of Arts (M.A.), Communication, Excellent
HEC Montréal 1987 — 1991
M.Sc., Économie appliquée
HEC Montréal 1984 — 1987
B.A.A., Économie appliquée et management
École Villa Maria 1977 — 1982
Certificat d'études secondaires
UQAM October 2007 - Present
Sylvie Louise Desrochers January 2000 - September 2007
Fido Solutions August 1995 - December 1999
Cossette July 1994 - May 1995
HEC Montreal December 1991 - July 1994
Skills
Communication marketing, Français, Réseaux sociaux, Relations publiques, Communication..., Marketing, Recherche, Communication..., Anglais, Planification...
Education
Université du Québec à Montréal / UQAM 2007 — 2012
Master of Arts (M.A.), Communication, Excellent
HEC Montréal 1987 — 1991
M.Sc., Économie appliquée
HEC Montréal 1984 — 1987
B.A.A., Économie appliquée et management
École Villa Maria 1977 — 1982
Certificat d'études secondaires
Jeff Cochran Jeff Cochran's Fido Solutions Experience May 2003 - March 2007
Job Salesforce Consultant / Lead Project & Analysis Manager / Client Relations at Aeoflex Technology Group
Industry Information Technology and Services
Experience
Aeoflex Technology Group April 2015 - Present
easyfinancial Services April 2013 - March 2015
Rogers Communications February 2012 - April 2013
Rogers Communications November 2010 - December 2011
Rogers Communications February 2009 - November 2010
Rogers Communications February 2008 - February 2009
Rogers Communications March 2007 - February 2008
Fido Solutions May 2003 - March 2007
Skills
Agile Adoption, Agile Methodologies, Cross-functional Team..., Strategic Use Of..., Business Strategy, Business Analysis, IT Business Strategy, Change Management, Technical Leadership, Management Consulting, Telecommunications, Product Management, Customer Experience, eCommerce, Software Project..., Service Oriented..., SDLC, Vendor Management, Requirements Analysis, Talent Development, Team Building, Agile Project Management, PMO, E-commerce, Integration, Talent Management, Business Process, Mobile Devices, Scrum, User Experience, Management, Testing, SOA, Web Services, Leadership, Web Applications, Requirements Gathering, SaaS
Education
Ryerson University 2007 — 2010
Certificate in Project Management, Information Technology Project Management
Ryerson University 1995 — 1999
BA, Communications
Aeoflex Technology Group April 2015 - Present
easyfinancial Services April 2013 - March 2015
Rogers Communications February 2012 - April 2013
Rogers Communications November 2010 - December 2011
Rogers Communications February 2009 - November 2010
Rogers Communications February 2008 - February 2009
Rogers Communications March 2007 - February 2008
Fido Solutions May 2003 - March 2007
Skills
Agile Adoption, Agile Methodologies, Cross-functional Team..., Strategic Use Of..., Business Strategy, Business Analysis, IT Business Strategy, Change Management, Technical Leadership, Management Consulting, Telecommunications, Product Management, Customer Experience, eCommerce, Software Project..., Service Oriented..., SDLC, Vendor Management, Requirements Analysis, Talent Development, Team Building, Agile Project Management, PMO, E-commerce, Integration, Talent Management, Business Process, Mobile Devices, Scrum, User Experience, Management, Testing, SOA, Web Services, Leadership, Web Applications, Requirements Gathering, SaaS
Education
Ryerson University 2007 — 2010
Certificate in Project Management, Information Technology Project Management
Ryerson University 1995 — 1999
BA, Communications
Francisco Landaeta's Fido Solutions Experience November 2009 - April 2011
Job Corporate Sales Manager
Industry Telecommunications
Experience
Mobilenet Communications April 2011 - Present
Fido Solutions November 2009 - April 2011
Movilnet January 2007 - August 2009
CANTV September 2004 - January 2007
Moore Stephens de Venezuela October 2001 - August 2004
Skills
Budget Management, Business Analysis, Customer Satisfaction, Strategic Planning, Budget Analysis, KPI, Financial Modeling, Financial Analysis, Telecommunications, Competitive Analysis, Business Intelligence, Forecasting, Business Process..., Business Process, Project Planning, SAP, Budgets, Outsourcing, Corporate Finance, Project Management, Finance, Analysis
Education
Universidad Metropolitana (VE) 1995 — 2001
BA, Management science Banking & Finance
Mobilenet Communications April 2011 - Present
Fido Solutions November 2009 - April 2011
Movilnet January 2007 - August 2009
CANTV September 2004 - January 2007
Moore Stephens de Venezuela October 2001 - August 2004
Skills
Budget Management, Business Analysis, Customer Satisfaction, Strategic Planning, Budget Analysis, KPI, Financial Modeling, Financial Analysis, Telecommunications, Competitive Analysis, Business Intelligence, Forecasting, Business Process..., Business Process, Project Planning, SAP, Budgets, Outsourcing, Corporate Finance, Project Management, Finance, Analysis
Education
Universidad Metropolitana (VE) 1995 — 2001
BA, Management science Banking & Finance
Nathalie Chiasson Nathalie Chiasson's Fido Solutions Experience 1998 - 2001
Job Directrice Principale, Talents Québec chez Deloitte Canada
Industry Human Resources
Experience
Deloitte Canada June 2014 - Present
EY July 2013 - June 2014
Hatch February 2012 - November 2012
Banque Laurentienne November 2010 - February 2012
Morneau Shepell April 2005 - June 2010
Morneau Sobeco (maintenant Morneau Shepell) June 2009 - November 2009
Dessau Soprin (maintenant Dessau) 2002 - 2005
Fido Solutions 1998 - 2001
Skills
génie-conseil, Technologies de..., Actuariat, développement..., expérience en gestion à..., bilinguisme, gestion de l'absentiésme, accueil et intégration, formation, gestion de la..., interprétation,..., Mobilisation, gestion de personnel, projets spéciaux en RH, recrutement, Performance Management
Education
Université de Montréal - HEC Montréal 1993 — 1996
B.A.A., Gestion des ressources humaines
Deloitte Canada June 2014 - Present
EY July 2013 - June 2014
Hatch February 2012 - November 2012
Banque Laurentienne November 2010 - February 2012
Morneau Shepell April 2005 - June 2010
Morneau Sobeco (maintenant Morneau Shepell) June 2009 - November 2009
Dessau Soprin (maintenant Dessau) 2002 - 2005
Fido Solutions 1998 - 2001
Skills
génie-conseil, Technologies de..., Actuariat, développement..., expérience en gestion à..., bilinguisme, gestion de l'absentiésme, accueil et intégration, formation, gestion de la..., interprétation,..., Mobilisation, gestion de personnel, projets spéciaux en RH, recrutement, Performance Management
Education
Université de Montréal - HEC Montréal 1993 — 1996
B.A.A., Gestion des ressources humaines
Nadia Bélanger- Giraldi Nadia Bélanger- Giraldi's Fido Solutions Experience July 2000 - March 2002
Job Executive Assistant to the Chair & Chief Executive Officer and COO at McCarthy Tétrault
Industry Pharmaceuticals
Experience
McCarthy Tétrault May 2015 - Present
Cubist Pharmaceuticals Canada, Inc. January 2012 - May 2015
PriceMetrix Inc March 2005 - January 2012
Pitney Bowes of Canada Ltd. March 2002 - February 2005
Fido Solutions July 2000 - March 2002
CSAE Canadian Society of Association Executives March 2000 - July 2000
CSAE Canadian Society of Association Executives December 1999 - March 2000
CSAE Canadian Society of Association Executives June 1998 - December 1999
Skills
Management, Budgets, Outlook, Account Management, Marketing, Training, Analysis, Program Management, Sales, Customer Service, Competitive Analysis, Project Planning, Negotiation, Time Management, Public Speaking, Customer Oriented, Executive Support, Communication Skills, Communication, Formation, Strategy, Strategic Planning
Education
Canadian Management Centre 2008 — 2008
Making The Transition to Management
Ryerson University 2003 — 2003
Organizational Behavior and Interpersonal Skills
Ryerson University 2002 — 2002
Fundamentals of Project Management
Ryerson University 2001 — 2001
Business Communications
York University - Schulich School of Business 2001 — 2001
Extraordinary Administrative Support
Université Laval 1993 — 1994
Continuing Education Courses
Cejep de Limoilou 1990 — 1992
Partial DEC, Human Sciences
College Jesus-Marie (Private School) 1985 — 1990
High School
HRPA
Human Resources
McCarthy Tétrault May 2015 - Present
Cubist Pharmaceuticals Canada, Inc. January 2012 - May 2015
PriceMetrix Inc March 2005 - January 2012
Pitney Bowes of Canada Ltd. March 2002 - February 2005
Fido Solutions July 2000 - March 2002
CSAE Canadian Society of Association Executives March 2000 - July 2000
CSAE Canadian Society of Association Executives December 1999 - March 2000
CSAE Canadian Society of Association Executives June 1998 - December 1999
Skills
Management, Budgets, Outlook, Account Management, Marketing, Training, Analysis, Program Management, Sales, Customer Service, Competitive Analysis, Project Planning, Negotiation, Time Management, Public Speaking, Customer Oriented, Executive Support, Communication Skills, Communication, Formation, Strategy, Strategic Planning
Education
Canadian Management Centre 2008 — 2008
Making The Transition to Management
Ryerson University 2003 — 2003
Organizational Behavior and Interpersonal Skills
Ryerson University 2002 — 2002
Fundamentals of Project Management
Ryerson University 2001 — 2001
Business Communications
York University - Schulich School of Business 2001 — 2001
Extraordinary Administrative Support
Université Laval 1993 — 1994
Continuing Education Courses
Cejep de Limoilou 1990 — 1992
Partial DEC, Human Sciences
College Jesus-Marie (Private School) 1985 — 1990
High School
HRPA
Human Resources
Vincent Baldwin's Fido Solutions Experience November 2007 - September 2008
Job Directeur principal, Groupe Technologies chez Banque de développement du Canada
Industry Investment Banking
Experience
BDC November 2014 - Present
BDC July 2013 - October 2014
Banque de développement du Canada July 2012 - June 2013
Rogers Communications August 2007 - July 2012
Fido Solutions November 2007 - September 2008
Fido Solutions August 2004 - October 2007
Skills
Financial Analysis, Marketing Strategy, Marketing Communications, Corporate Finance, Customer Service, Customer Satisfaction, International Relations, Business Analysis, Finance d'entreprise, Stratégie marketing, Service client, Analyse financière, Communication marketing, Entrepreneurship, New Business Development
Education
Université du Québec - Télé-université 2014 — 2015
Short program, Governance information Technologies, Technologies de l''information
Université du Québec à Montréal / UQAM 2007 — 2012
Bachelor's degree, Business Administration and Management, General
BDC November 2014 - Present
BDC July 2013 - October 2014
Banque de développement du Canada July 2012 - June 2013
Rogers Communications August 2007 - July 2012
Fido Solutions November 2007 - September 2008
Fido Solutions August 2004 - October 2007
Skills
Financial Analysis, Marketing Strategy, Marketing Communications, Corporate Finance, Customer Service, Customer Satisfaction, International Relations, Business Analysis, Finance d'entreprise, Stratégie marketing, Service client, Analyse financière, Communication marketing, Entrepreneurship, New Business Development
Education
Université du Québec - Télé-université 2014 — 2015
Short program, Governance information Technologies, Technologies de l''information
Université du Québec à Montréal / UQAM 2007 — 2012
Bachelor's degree, Business Administration and Management, General
Karine Verhoest Karine Verhoest's Fido Solutions Experience October 1997 - June 2007
Job Conseillère corporative développement organisationnel gestion du changement chez Société de transport de Montréal
Industry Human Resources
Experience
Dessau April 2012 - December 2013
Dessau September 2010 - April 2012
Dessau July 2007 - September 2010
Fido Solutions October 1997 - June 2007
Skills
uPerform, SAP, ERP, Business Intelligence, Programme, DES, Human Resources, Technical Writing, Change Management, MS Project, Coaching, SharePoint, Project Management, Team Management, Project Planning, Team Leadership, Performance Management, Project Coordination, Management, Organizational..., Conception pédagogique, Gestion d'équipe, Gestion de changement
Education
Université de Montréal
Baccalauréat ès Arts (B.A.)
Dessau April 2012 - December 2013
Dessau September 2010 - April 2012
Dessau July 2007 - September 2010
Fido Solutions October 1997 - June 2007
Skills
uPerform, SAP, ERP, Business Intelligence, Programme, DES, Human Resources, Technical Writing, Change Management, MS Project, Coaching, SharePoint, Project Management, Team Management, Project Planning, Team Leadership, Performance Management, Project Coordination, Management, Organizational..., Conception pédagogique, Gestion d'équipe, Gestion de changement
Education
Université de Montréal
Baccalauréat ès Arts (B.A.)
Sara Bibeau, CAPM, BBA, MSc. Proj. Management Sara Bibeau, CAPM, BBA, MSc. Proj. Management's Fido Solutions Experience October 2007 - December 2009
Job PMO Consultant Analyst
Industry Information Technology and Services
Experience
CN September 2015 - Present
PMI-Montreal August 2015 - Present
ArcelorMittal January 2015 - April 2015
PMI-Montreal March 2014 - April 2015
ESG UQAM - École des sciences de la gestion September 2012 - April 2015
Centre universitaire de santé McGill ( CUSM ) McGill University Health Centre ( MUHC ) April 2014 - November 2014
University of Cincinnati September 2012 - December 2012
Desjardins July 2011 - August 2012
Fido Solutions October 2007 - December 2009
Collège Boréal April 2007 - June 2007
Skills
Project Management, Management, French, Microsoft Excel, Microsoft Word, MS Project, PowerPoint, Project Coordination, Project Planning, Social Media, Customer Service, Customer Satisfaction, Research, Visio, Social Entrepreneurship, Sharepoint, Office 365, Français, Gestion de projet, Projet Microsoft, Planification de projets
Education
École des Sciences de la Gestion 2013 — 2015
Master's degree, Project Management, 3,84 / 4,3
École nationale d'administration publique 2013 — 2013
École d'été Commercer dans un monde multipolaire
Universidad Rey Juan Carlos 2013 — 2013
Bachelor of Business Administration (B.B.A.)
Université du Québec à Montréal 2010 — 2013
Bachelor of Business Administration (B.B.A.), International Career, 3,58 / 4,3
Cégep de Saint-Hyacinthe 2004 — 2007
Culture and Creation, Arts and Letters
CN September 2015 - Present
PMI-Montreal August 2015 - Present
ArcelorMittal January 2015 - April 2015
PMI-Montreal March 2014 - April 2015
ESG UQAM - École des sciences de la gestion September 2012 - April 2015
Centre universitaire de santé McGill ( CUSM ) McGill University Health Centre ( MUHC ) April 2014 - November 2014
University of Cincinnati September 2012 - December 2012
Desjardins July 2011 - August 2012
Fido Solutions October 2007 - December 2009
Collège Boréal April 2007 - June 2007
Skills
Project Management, Management, French, Microsoft Excel, Microsoft Word, MS Project, PowerPoint, Project Coordination, Project Planning, Social Media, Customer Service, Customer Satisfaction, Research, Visio, Social Entrepreneurship, Sharepoint, Office 365, Français, Gestion de projet, Projet Microsoft, Planification de projets
Education
École des Sciences de la Gestion 2013 — 2015
Master's degree, Project Management, 3,84 / 4,3
École nationale d'administration publique 2013 — 2013
École d'été Commercer dans un monde multipolaire
Universidad Rey Juan Carlos 2013 — 2013
Bachelor of Business Administration (B.B.A.)
Université du Québec à Montréal 2010 — 2013
Bachelor of Business Administration (B.B.A.), International Career, 3,58 / 4,3
Cégep de Saint-Hyacinthe 2004 — 2007
Culture and Creation, Arts and Letters
Santiago Ariel Duje Santiago Ariel Duje's Fido Solutions Experience August 2004 - March 2005
Job Sales Director at IEC Holden Inc.
Industry Outsourcing/Offshoring
Experience
IEC Holden Inc. April 2014 - Present
Alstom Transport December 2013 - April 2014
Alstom Transport October 2006 - November 2013
POSITRON PUBLIC SAFETY SYSTEMS May 2005 - October 2006
Fido Solutions August 2004 - March 2005
Telefónica Argentina November 1999 - April 2003
Telecom Personal January 1996 - October 1999
Skills
Engineering, Project Planning, Telecommunications, MS Project, Rail, Systems Engineering, Management, Product Management, Strategy, Change Management, Contract Negotiation, PMP, Analysis, Procurement, Cross-functional Team..., Microsoft Project, Tender Management
Education
McGill University 2010 — 2010
Professional Development Certificate, Project Management, Postgraduate
Project Management Institute 2010 — 2010
PMP, Project Management
Universidad del CEMA 2000 — 2001
MBA, Master in Business Administration
Universidad Nacional de Córdoba 1990 — 1998
P.Eng, Electrical Engineer
IEC Holden Inc. April 2014 - Present
Alstom Transport December 2013 - April 2014
Alstom Transport October 2006 - November 2013
POSITRON PUBLIC SAFETY SYSTEMS May 2005 - October 2006
Fido Solutions August 2004 - March 2005
Telefónica Argentina November 1999 - April 2003
Telecom Personal January 1996 - October 1999
Skills
Engineering, Project Planning, Telecommunications, MS Project, Rail, Systems Engineering, Management, Product Management, Strategy, Change Management, Contract Negotiation, PMP, Analysis, Procurement, Cross-functional Team..., Microsoft Project, Tender Management
Education
McGill University 2010 — 2010
Professional Development Certificate, Project Management, Postgraduate
Project Management Institute 2010 — 2010
PMP, Project Management
Universidad del CEMA 2000 — 2001
MBA, Master in Business Administration
Universidad Nacional de Córdoba 1990 — 1998
P.Eng, Electrical Engineer
S. Ken Siu S. Ken Siu's Fido Solutions Experience April 2013 - Present
Job Customer Relation Consultant at Fido Solutions
Industry Telecommunications
Experience
Fido Solutions April 2013 - Present
TigerTel June 2011 - April 2013
GoBee November 2010 - June 2011
Skills
Social Media, Customer Service, Facebook, Microsoft Excel, Business Strategy, Telecommunications, Social Media Marketing, Leadership, PowerPoint, Workforce Management, Computer Hardware, Management, Microsoft Word, Contact Centers, Event Planning, Salesforce.com, Call Centers, Customer Experience, Inbound Marketing, Team Leadership, Call Center, Account Management, Operations Management, Training, Problem Solving, Excel, Word, Typing, Data Entry, CRM, ICM, Client Relationships...
Education
Simon Fraser University 2007 — 2015
Bachelor of Arts (B.A.), Psychology
Fido Solutions April 2013 - Present
TigerTel June 2011 - April 2013
GoBee November 2010 - June 2011
Skills
Social Media, Customer Service, Facebook, Microsoft Excel, Business Strategy, Telecommunications, Social Media Marketing, Leadership, PowerPoint, Workforce Management, Computer Hardware, Management, Microsoft Word, Contact Centers, Event Planning, Salesforce.com, Call Centers, Customer Experience, Inbound Marketing, Team Leadership, Call Center, Account Management, Operations Management, Training, Problem Solving, Excel, Word, Typing, Data Entry, CRM, ICM, Client Relationships...
Education
Simon Fraser University 2007 — 2015
Bachelor of Arts (B.A.), Psychology
Ilya Morozov Ilya Morozov's Fido Solutions Experience August 2006 - April 2008
Job Centralized Resource Officer at TD
Industry Banking
Experience
TD April 2013 - Present
TD September 2012 - April 2013
TD Bank Group December 2011 - April 2013
TD Bank Group March 2010 - January 2012
Rogers Communications April 2008 - March 2010
Fido Solutions August 2006 - April 2008
Skills
Banking, Credit, Risk Management, Coaching, Customer Service, Sales, Access, Microsoft Office
Education
York University 2014 — 2016
Specialized Honors, Bachelor of Administrative Studies, Accounting
Seneca College of Applied Arts and Technology 2010 — 2014
Ontario Advanced College Diploma, Accounting and Finanace
TD April 2013 - Present
TD September 2012 - April 2013
TD Bank Group December 2011 - April 2013
TD Bank Group March 2010 - January 2012
Rogers Communications April 2008 - March 2010
Fido Solutions August 2006 - April 2008
Skills
Banking, Credit, Risk Management, Coaching, Customer Service, Sales, Access, Microsoft Office
Education
York University 2014 — 2016
Specialized Honors, Bachelor of Administrative Studies, Accounting
Seneca College of Applied Arts and Technology 2010 — 2014
Ontario Advanced College Diploma, Accounting and Finanace
Tatyanne Tomazella Tatyanne Tomazella's Fido Solutions Experience May 2004 - October 2010
Job Retail Financial Analyst
Industry Telecommunications
Experience
Rogers Communications September 2014 - Present
Rogers Communications May 2013 - Present
Rogers Communications October 2010 - May 2013
Fido Solutions May 2004 - October 2010
Skills
Microsoft Word, Data Mining, Internet Savvy, Fraud Detection, Investigation, Loss Prevention, Microsoft Office, Time Management, Leadership, Call Centers, Customer Service, Data Analysis, Team Leadership, Risk Management, Fraud, Customer Satisfaction, Customer Retention, Customer Experience, Analysis, Management, Telecommunications, Sales, Mobile Devices, Microsoft Excel, Teamwork, Team Building, Wireless
Education
University of Ontario 2006 — 2010
Bachelor of Arts (Honours), Criminology
Humber College 2004 — 2006
Diploma, Law Clerk
Rogers Communications September 2014 - Present
Rogers Communications May 2013 - Present
Rogers Communications October 2010 - May 2013
Fido Solutions May 2004 - October 2010
Skills
Microsoft Word, Data Mining, Internet Savvy, Fraud Detection, Investigation, Loss Prevention, Microsoft Office, Time Management, Leadership, Call Centers, Customer Service, Data Analysis, Team Leadership, Risk Management, Fraud, Customer Satisfaction, Customer Retention, Customer Experience, Analysis, Management, Telecommunications, Sales, Mobile Devices, Microsoft Excel, Teamwork, Team Building, Wireless
Education
University of Ontario 2006 — 2010
Bachelor of Arts (Honours), Criminology
Humber College 2004 — 2006
Diploma, Law Clerk
Geneviève Gouin Demers Geneviève Gouin Demers's Fido Solutions Experience 2004 - 2007
Job Coordonnatrice Marketing chez CST Canada Co. (Ultramar)
Industry Oil & Energy
Experience
CST Canada Co. (Ultramar) August 2012 - Present
Ultramar March 2007 - September 2012
Fido Solutions 2004 - 2007
Skills
Excellence en gestion, Réflexion stratégique :..., Mobilisation des...
Education
HEC Montreal 2003 — 2011
BAC, Gestion et Marketing
CST Canada Co. (Ultramar) August 2012 - Present
Ultramar March 2007 - September 2012
Fido Solutions 2004 - 2007
Skills
Excellence en gestion, Réflexion stratégique :..., Mobilisation des...
Education
HEC Montreal 2003 — 2011
BAC, Gestion et Marketing
Stephane Fortin MBA Stephane Fortin MBA's Fido Solutions Experience December 1999 - January 2002
Job
Industry Management Consulting
Experience
SF Consultant June 2004 - Present
Cowie January 2015 - May 2015
Rebâtir February 2013 - September 2014
ID-3 Technologies inc. December 2010 - August 2011
Université du Québec September 2008 - June 2010
Andlauer Transport Service (ATS) December 2006 - June 2008
Flisol Distribution August 2004 - December 2006
Sysco Foods January 2002 - May 2004
Fido Solutions December 1999 - January 2002
United Parcel Service June 1989 - December 1999
Skills
Business Development, Telecommunications, Logistics, Strategic Planning, Team Leadership, Marketing Strategy, Coaching
Education
Université du Québec 2000 — 2001
MBA, Administration
ESSEC Business School 1998 — 2000
MBA, Business
SF Consultant June 2004 - Present
Cowie January 2015 - May 2015
Rebâtir February 2013 - September 2014
ID-3 Technologies inc. December 2010 - August 2011
Université du Québec September 2008 - June 2010
Andlauer Transport Service (ATS) December 2006 - June 2008
Flisol Distribution August 2004 - December 2006
Sysco Foods January 2002 - May 2004
Fido Solutions December 1999 - January 2002
United Parcel Service June 1989 - December 1999
Skills
Business Development, Telecommunications, Logistics, Strategic Planning, Team Leadership, Marketing Strategy, Coaching
Education
Université du Québec 2000 — 2001
MBA, Administration
ESSEC Business School 1998 — 2000
MBA, Business
Sylvain Grimard Sylvain Grimard's Fido Solutions Experience 2004 - 2005
Job Gestionnaire à l'impartition at Videotron
Industry Telecommunications
Experience
Videotron April 2011 - Present
Le Devoir 2010 - April 2011
La Presse 2006 - 2009
Fido Solutions 2004 - 2005
Fido Solutions 2002 - 2004
Excel 1999 - 2002
Skills
Call Center, Team Management, Workforce Management, Team Leadership, Customer Experience, Coaching, Sales Management, Telecommunications, Account Management, Customer Service, Project Management, Forecasting, Strategic Planning, Marketing Communications, Marketing, New Business Development, Change Management, Advertising, Business Strategy, Process Improvement, CRM, Call Centers, Customer Satisfaction, Management
Education
Université du Québec
Business Administration and Management, General
Videotron April 2011 - Present
Le Devoir 2010 - April 2011
La Presse 2006 - 2009
Fido Solutions 2004 - 2005
Fido Solutions 2002 - 2004
Excel 1999 - 2002
Skills
Call Center, Team Management, Workforce Management, Team Leadership, Customer Experience, Coaching, Sales Management, Telecommunications, Account Management, Customer Service, Project Management, Forecasting, Strategic Planning, Marketing Communications, Marketing, New Business Development, Change Management, Advertising, Business Strategy, Process Improvement, CRM, Call Centers, Customer Satisfaction, Management
Education
Université du Québec
Business Administration and Management, General
Benoit Huchette's Fido Solutions Experience 1998 - 2006
Job Représentant, Développement des affaires Business Development Representative chez Intelcom Express
Industry Telecommunications
Experience
Intelcom Express March 2015 - Present
Fondation LOJIQ April 2012 - Present
Public Mobile October 2011 - September 2014
Rogers 2006 - October 2011
Fido Solutions 1998 - 2006
Wave Communications 1999 - 2000
Boutique Hockey l’Affûterie Enr 1991 - 1997
Skills
Customer Experience, Sales Management, Wireless, Retail, Leadership, Coaching, Telecommunications, Cross-functional Team..., Sales Operations, Product Marketing, Sales, Competitive Analysis, Mobile Devices, Team Management, Product Management, Management, Solution Selling, Business Strategy, Strategic Partnerships, Sales Process, B2B, Customer Satisfaction, Direct Sales, Team Leadership, Account Management, Customer Retention, Team Building, Marketing Strategy, Selling, Training, Merchandising, Entrepreneurship, CRM, Project Planning, Business Development, Call Centers, Analysis, Channel Partners, Strategy, Expérience client, Leadership d'équipe, Sales Manager, Gestion de compte, Sans fil, Partenariats..., Ventes, Ventes directes, Satisfaction du client, Télécommunications, Vente de solutions
Education
Université de Montréal - HEC Montréal 2008 — 2012
Certificat, Management, Leadership
Université du Québec à Montréal 1995 — 1998
Political Sciences
College des Eudistes 1985 — 1990
Intelcom Express March 2015 - Present
Fondation LOJIQ April 2012 - Present
Public Mobile October 2011 - September 2014
Rogers 2006 - October 2011
Fido Solutions 1998 - 2006
Wave Communications 1999 - 2000
Boutique Hockey l’Affûterie Enr 1991 - 1997
Skills
Customer Experience, Sales Management, Wireless, Retail, Leadership, Coaching, Telecommunications, Cross-functional Team..., Sales Operations, Product Marketing, Sales, Competitive Analysis, Mobile Devices, Team Management, Product Management, Management, Solution Selling, Business Strategy, Strategic Partnerships, Sales Process, B2B, Customer Satisfaction, Direct Sales, Team Leadership, Account Management, Customer Retention, Team Building, Marketing Strategy, Selling, Training, Merchandising, Entrepreneurship, CRM, Project Planning, Business Development, Call Centers, Analysis, Channel Partners, Strategy, Expérience client, Leadership d'équipe, Sales Manager, Gestion de compte, Sans fil, Partenariats..., Ventes, Ventes directes, Satisfaction du client, Télécommunications, Vente de solutions
Education
Université de Montréal - HEC Montréal 2008 — 2012
Certificat, Management, Leadership
Université du Québec à Montréal 1995 — 1998
Political Sciences
College des Eudistes 1985 — 1990
Dominique Fortin Dominique Fortin's Fido Solutions Experience 1997 - 2002
Job Director of Marketing, in transition
Industry Consumer Services
Experience
Home Instead - Québec 2014 - 2015
Dominique Fortin 2013 - April 2014
Cogeco 2004 - 2012
National Bank of Canada 2002 - 2004
Fido Solutions 1997 - 2002
Culinar - Vachon 1991 - 1996
Telebec 1991 - 1991
Université Laval 1990 - 1991
IBM Canada Ltd. 1985 - 1988
Skills
Marketing Management, Marketing Strategy, Marketing, Management, Product Marketing, Product Development, Leadership, Product Management, Telecommunications, Strategy, Sales, Marketing Communications, Go-to-market Strategy, B2B, Business Strategy, Strategic Planning, Team Leadership
Education
Université Laval
MBA, Marketing
Université Laval
Bc Commerce, Marketing
Université de Montréal
Certificate, Gerontology, in progress
Home Instead - Québec 2014 - 2015
Dominique Fortin 2013 - April 2014
Cogeco 2004 - 2012
National Bank of Canada 2002 - 2004
Fido Solutions 1997 - 2002
Culinar - Vachon 1991 - 1996
Telebec 1991 - 1991
Université Laval 1990 - 1991
IBM Canada Ltd. 1985 - 1988
Skills
Marketing Management, Marketing Strategy, Marketing, Management, Product Marketing, Product Development, Leadership, Product Management, Telecommunications, Strategy, Sales, Marketing Communications, Go-to-market Strategy, B2B, Business Strategy, Strategic Planning, Team Leadership
Education
Université Laval
MBA, Marketing
Université Laval
Bc Commerce, Marketing
Université de Montréal
Certificate, Gerontology, in progress
Patrick Carbonneau Patrick Carbonneau's Fido Solutions Experience 2003 - 2005
Job Director, Consulting Services at HealthSource Plus
Industry Insurance
Experience
HealthSource Plus January 2015 - Present
Interactive Intelligence August 2014 - January 2015
Present January 2014 - June 2014
La Financière Sun Life June 2011 - November 2013
Belron Canada inc November 2010 - June 2011
Belron Canada inc April 2008 - January 2011
Nordia Inc. August 2007 - April 2008
MSDS Solutions 2005 - 2007
Fido Solutions 2003 - 2005
Intelco Communications Inc 2002 - 2003
Skills
Public Speaking, Conference Speaking, Business Development, Customer Service, Leadership, New Business Development, Outsourcing, Sales Management, Complaint Management, Sales, Strategic Planning, Customer Retention, Call Center, Call Center Development, Call Center..., Motivational Speaking, Human Resources, Coaching, Executive Coaching, E-commerce, Telecommunications, Call Centers, Process Improvement, Operations Management, Customer Experience, Employee Benefits, Performance Management, Customer Satisfaction, Mergers & Acquisitions, Sales Operations, Training, Management, CRM, Marketing Strategy, Marketing, B2B, Direct Marketing, Entrepreneurship, Retail, Team Leadership, Team Building, Account Management, Team Management, Insurance, Change Management, Employee Training, Recruiting, Direct Sales, Time Management, Strategy
Education
HEC Montréal 1998 — 2006
Louis Joseph Papineau 1982 — 1987
high school, general
CEGEP Ahuntsic
HealthSource Plus January 2015 - Present
Interactive Intelligence August 2014 - January 2015
Present January 2014 - June 2014
La Financière Sun Life June 2011 - November 2013
Belron Canada inc November 2010 - June 2011
Belron Canada inc April 2008 - January 2011
Nordia Inc. August 2007 - April 2008
MSDS Solutions 2005 - 2007
Fido Solutions 2003 - 2005
Intelco Communications Inc 2002 - 2003
Skills
Public Speaking, Conference Speaking, Business Development, Customer Service, Leadership, New Business Development, Outsourcing, Sales Management, Complaint Management, Sales, Strategic Planning, Customer Retention, Call Center, Call Center Development, Call Center..., Motivational Speaking, Human Resources, Coaching, Executive Coaching, E-commerce, Telecommunications, Call Centers, Process Improvement, Operations Management, Customer Experience, Employee Benefits, Performance Management, Customer Satisfaction, Mergers & Acquisitions, Sales Operations, Training, Management, CRM, Marketing Strategy, Marketing, B2B, Direct Marketing, Entrepreneurship, Retail, Team Leadership, Team Building, Account Management, Team Management, Insurance, Change Management, Employee Training, Recruiting, Direct Sales, Time Management, Strategy
Education
HEC Montréal 1998 — 2006
Louis Joseph Papineau 1982 — 1987
high school, general
CEGEP Ahuntsic
Pierre-Luc Lévesque Pierre-Luc Lévesque's Fido Solutions Experience May 2008 - July 2009
Job Enseignant Centre de formation professionnelle des Riverains
Industry Music
Experience
Commission scolaire des Affluents / Centre de formation professionnelle des Riverains August 2012 - Present
Apple March 2011 - August 2012
Groupe TVA Inc August 2010 - June 2011
La chaîne télé VOX January 2011 - May 2011
Best Buy Canada July 2009 - May 2011
Fido Solutions May 2008 - July 2009
La Source par Circuit City December 2004 - May 2008
Skills
OS X, Apple Certified, Microsoft Office, Mac, Logic Pro, Windows, ACMT, PHP, MySQL, Networking, Garageband, Pro Tools, iMovie, iPhoto, iPhone Support, iPhone, ipad, Cisco Certified, Adobe Photoshop, Adobe Premiere, Édition audio, Mixage audio, Post production audio, Production audiovisuelle, Montage vidéo
Education
Université de Sherbrooke 2012 — 2021
Bac en enseignement professionnel, Éducation
Musitechnic 2009 — 2009
obtenu, Son, Musique et Technique Numériques Appliquées
Cégep régional de Lanaudière à Terrebonne 2005 — 2007
obtenu, Communication et Multimédia
CFP Des Riverains 2003 — 2005
Obtenu, Soutien Informatique
Commission scolaire des Affluents / Centre de formation professionnelle des Riverains August 2012 - Present
Apple March 2011 - August 2012
Groupe TVA Inc August 2010 - June 2011
La chaîne télé VOX January 2011 - May 2011
Best Buy Canada July 2009 - May 2011
Fido Solutions May 2008 - July 2009
La Source par Circuit City December 2004 - May 2008
Skills
OS X, Apple Certified, Microsoft Office, Mac, Logic Pro, Windows, ACMT, PHP, MySQL, Networking, Garageband, Pro Tools, iMovie, iPhoto, iPhone Support, iPhone, ipad, Cisco Certified, Adobe Photoshop, Adobe Premiere, Édition audio, Mixage audio, Post production audio, Production audiovisuelle, Montage vidéo
Education
Université de Sherbrooke 2012 — 2021
Bac en enseignement professionnel, Éducation
Musitechnic 2009 — 2009
obtenu, Son, Musique et Technique Numériques Appliquées
Cégep régional de Lanaudière à Terrebonne 2005 — 2007
obtenu, Communication et Multimédia
CFP Des Riverains 2003 — 2005
Obtenu, Soutien Informatique
Michel Filiatrault Michel Filiatrault's Fido Solutions Experience 1999 - 2002
Job
Industry Telecommunications
Experience
TELUS 2013 - Present
OneBigPlanet Corp. 2011 - 2012
La Presse November 2010 - March 2011
Pro DoMobile Inc. 2009 - 2011
Green Vision Media 2007 - 2009
Digital marketing agencies 2005 - 2007
Le Massif de Charlevoix 2004 - 2005
CIRANO June 2003 - December 2003
Fido Solutions 1999 - 2002
Bell Canada 1992 - 1999
Education
Université de Montréal 2002 — 2003
Master of Science
HEC Montréal 1994 — 1997
Minor
Université Laval 1984 — 1987
Bachelor
TELUS 2013 - Present
OneBigPlanet Corp. 2011 - 2012
La Presse November 2010 - March 2011
Pro DoMobile Inc. 2009 - 2011
Green Vision Media 2007 - 2009
Digital marketing agencies 2005 - 2007
Le Massif de Charlevoix 2004 - 2005
CIRANO June 2003 - December 2003
Fido Solutions 1999 - 2002
Bell Canada 1992 - 1999
Education
Université de Montréal 2002 — 2003
Master of Science
HEC Montréal 1994 — 1997
Minor
Université Laval 1984 — 1987
Bachelor
Antoine Mghayar Antoine Mghayar's Fido Solutions Experience December 2003 - December 2005
Job Software Systems Analyst at Vidéotron
Industry Information Technology and Services
Experience
Vidéotron November 2013 - Present
SNC-Lavalin June 2013 - October 2013
Les Services Incidia March 2013 - June 2013
Videotron May 2010 - March 2013
SNC-Lavalin October 2008 - February 2010
Aeroplan August 2007 - July 2008
Desjardins March 2006 - August 2007
Fido Solutions December 2003 - December 2005
Hydro-Quebec August 2003 - November 2003
Bell Canada February 2002 - December 2002
Skills
UML, Web Services, Requirements Analysis, Java Enterprise Edition, Java, JavaScript, Web Applications, Architecture, Requirements Gathering, Struts, Software Documentation, Testing, Telecommunications, OOP, Object Oriented Design, Analysis, Programming, Business Requirements, Wireless, SQL, Oracle, Microsoft SQL Server, Linux, Business Intelligence, Agile Methodologies, Integration, Unix, Scrum, SOA, Visio, Software Development, Solution Architecture, Architectures
Education
Université de Montréal 1994 — 1996
Masters, Computer Science
Université de Montréal 1990 — 1993
B. Sc., Computer Science
Vidéotron November 2013 - Present
SNC-Lavalin June 2013 - October 2013
Les Services Incidia March 2013 - June 2013
Videotron May 2010 - March 2013
SNC-Lavalin October 2008 - February 2010
Aeroplan August 2007 - July 2008
Desjardins March 2006 - August 2007
Fido Solutions December 2003 - December 2005
Hydro-Quebec August 2003 - November 2003
Bell Canada February 2002 - December 2002
Skills
UML, Web Services, Requirements Analysis, Java Enterprise Edition, Java, JavaScript, Web Applications, Architecture, Requirements Gathering, Struts, Software Documentation, Testing, Telecommunications, OOP, Object Oriented Design, Analysis, Programming, Business Requirements, Wireless, SQL, Oracle, Microsoft SQL Server, Linux, Business Intelligence, Agile Methodologies, Integration, Unix, Scrum, SOA, Visio, Software Development, Solution Architecture, Architectures
Education
Université de Montréal 1994 — 1996
Masters, Computer Science
Université de Montréal 1990 — 1993
B. Sc., Computer Science
Rebecca Catley Rebecca Catley's Fido Solutions Experience 2004 - 2006
Job Senior Director, Communications and Marketing at Vantage Airport Group
Industry Airlines/Aviation
Experience
Vantage Airport Group 2012 - Present
Vancouver Airport Authority September 2008 - November 2012
Rogers Communications Inc. 2006 - 2008
Developmental Disabilities Association 1995 - 2007
Fido Solutions 2004 - 2006
Fido Solutions 2000 - 2004
Skills
Strategic Planning, Internal Communications, Media Relations, Communications Planning, Strategic Communications, Leadership, Corporate Communications, Marketing Communications, Crisis Communications, Reputation Management, Public Relations, Communication Training, Social Media, Speech Writing, Integrated Marketing, Event Planning, Management, Public Speaking, Event Management, Press Releases, Marketing Strategy, Copywriting, Team Leadership, Crisis Management, Project Management, Spokesperson, Project Planning, Digital Marketing, Social Networking, Messaging, Budgets, Newsletters, Change Management, Web Content, Public Affairs, Social Media Marketing, Strategy, Sponsorship, Publicity, Message Development, Online Marketing, Stakeholder Engagement, Marketing Management, Editing, Community Development, Marketing, Corporate Branding, Digital Strategy, Operational Planning
Education
Queen's University 1984 — 1987
B.A. Hons, Linguistics and Translation
Institut superieur de l'Etat des traducteurs et interpretes 1985 — 1986
3rd year BA, French Translation, Bruxelles, Belgium
Queen's University 1980 — 1984
B.A., International Relations
Prince of Wales
Vantage Airport Group 2012 - Present
Vancouver Airport Authority September 2008 - November 2012
Rogers Communications Inc. 2006 - 2008
Developmental Disabilities Association 1995 - 2007
Fido Solutions 2004 - 2006
Fido Solutions 2000 - 2004
Skills
Strategic Planning, Internal Communications, Media Relations, Communications Planning, Strategic Communications, Leadership, Corporate Communications, Marketing Communications, Crisis Communications, Reputation Management, Public Relations, Communication Training, Social Media, Speech Writing, Integrated Marketing, Event Planning, Management, Public Speaking, Event Management, Press Releases, Marketing Strategy, Copywriting, Team Leadership, Crisis Management, Project Management, Spokesperson, Project Planning, Digital Marketing, Social Networking, Messaging, Budgets, Newsletters, Change Management, Web Content, Public Affairs, Social Media Marketing, Strategy, Sponsorship, Publicity, Message Development, Online Marketing, Stakeholder Engagement, Marketing Management, Editing, Community Development, Marketing, Corporate Branding, Digital Strategy, Operational Planning
Education
Queen's University 1984 — 1987
B.A. Hons, Linguistics and Translation
Institut superieur de l'Etat des traducteurs et interpretes 1985 — 1986
3rd year BA, French Translation, Bruxelles, Belgium
Queen's University 1980 — 1984
B.A., International Relations
Prince of Wales
Francois Coutu Francois Coutu's Fido Solutions Experience February 2004 - September 2004
Job Not available
Industry Information Technology and Services
Experience
TC Transcontinental February 2015 - September 2015
ALDO Group June 2012 - June 2014
Limited Brands March 2012 - June 2012
Université de Montréal September 2011 - March 2012
Université de Montréal June 2009 - May 2011
La Senza February 2009 - June 2009
La Senza March 2008 - December 2008
Transcontinental September 2004 - February 2008
Fido Solutions February 2004 - September 2004
La Senza September 2002 - October 2003
Skills
PeopleSoft, Fit/Gap Analysis, Functional..., Functional Design, Technical Design, Spec Writing, Commitment Control, Multi-currency, Multi-site, Multi-language, PeopleTools, PeopleCode, Process Scheduler, SQR, XML Publisher, Query, Crystal Reports, UltraEdit, Beyond Compare, Training Documentation, Training Presentations, Training Guides, Oracle SQL, Data Conversion, SQL*Plus, SQL Server, SQL, System Testing, Integration Testing, ePro, Query Manager, Tree Manager, nVision, PS Query, PeopleSoft Financial, FSCM, Full Life Cycle..., Functional Configuration, Functional Consulting, Functional Support, Oracle
Education
Université de Sherbrooke 1988 — 1991
b. sc., Informatique de gestion
Collège de Maisonneuve 1985 — 1988
DEC, Informatique
TC Transcontinental February 2015 - September 2015
ALDO Group June 2012 - June 2014
Limited Brands March 2012 - June 2012
Université de Montréal September 2011 - March 2012
Université de Montréal June 2009 - May 2011
La Senza February 2009 - June 2009
La Senza March 2008 - December 2008
Transcontinental September 2004 - February 2008
Fido Solutions February 2004 - September 2004
La Senza September 2002 - October 2003
Skills
PeopleSoft, Fit/Gap Analysis, Functional..., Functional Design, Technical Design, Spec Writing, Commitment Control, Multi-currency, Multi-site, Multi-language, PeopleTools, PeopleCode, Process Scheduler, SQR, XML Publisher, Query, Crystal Reports, UltraEdit, Beyond Compare, Training Documentation, Training Presentations, Training Guides, Oracle SQL, Data Conversion, SQL*Plus, SQL Server, SQL, System Testing, Integration Testing, ePro, Query Manager, Tree Manager, nVision, PS Query, PeopleSoft Financial, FSCM, Full Life Cycle..., Functional Configuration, Functional Consulting, Functional Support, Oracle
Education
Université de Sherbrooke 1988 — 1991
b. sc., Informatique de gestion
Collège de Maisonneuve 1985 — 1988
DEC, Informatique
Raj Boyal Raj Boyal's Fido Solutions Experience February 2000 - September 2007
Job Field Marketing Representative at Samsung
Industry Telecommunications
Experience
Samsung Electronics July 2013 - Present
Rogers Wireless February 2012 - June 2013
Rogers Wireless & Fido Solutions September 2007 - June 2011
Fido Solutions February 2000 - September 2007
Fido Solutions February 2000 - February 2001
News Canada Marketing February 1998 - February 2000
Skills
Telecommunications, Customer Experience, Sales Operations, Competitive Analysis, Training, Sales, Marketing, Management, Business Development, Merchandising, Account Management, Customer Service, Time Management, Retail, Coaching, Wireless, Customer Retention, Cross-functional Team..., Program Management, Sales Management
Education
Humber College 1991 — 1994
Business Administration
Samsung Electronics July 2013 - Present
Rogers Wireless February 2012 - June 2013
Rogers Wireless & Fido Solutions September 2007 - June 2011
Fido Solutions February 2000 - September 2007
Fido Solutions February 2000 - February 2001
News Canada Marketing February 1998 - February 2000
Skills
Telecommunications, Customer Experience, Sales Operations, Competitive Analysis, Training, Sales, Marketing, Management, Business Development, Merchandising, Account Management, Customer Service, Time Management, Retail, Coaching, Wireless, Customer Retention, Cross-functional Team..., Program Management, Sales Management
Education
Humber College 1991 — 1994
Business Administration
Jessica Sea Jessica Sea's Fido Solutions Experience June 2008 - May 2013
Job Media Specialist at Brewster Travel Canada
Industry Leisure, Travel & Tourism
Experience
Brewster Travel Canada December 2014 - Present
Brewster Travel Canada May 2013 - December 2014
Fido Solutions June 2008 - May 2013
Tourism & Hospitality Undergraduate Society (THUS) August 2011 - April 2012
Tourism & Hospitality Undergraduate Society (THUS) August 2010 - April 2011
Skills
Teamwork, Customer Service, Time Management, Marketing Communications, Microsoft Office, Team Leadership, Microsoft Excel, Customer Experience, Microsoft Word, Customer Satisfaction, Social Media, Social Skills, PowerPoint, Event Management, Marketing, Needs Analysis
Education
Haskayne School of Business 2007 — 2012
Bachelor of Commerce (B.Com.), Tourism Management & Marketing
Brewster Travel Canada December 2014 - Present
Brewster Travel Canada May 2013 - December 2014
Fido Solutions June 2008 - May 2013
Tourism & Hospitality Undergraduate Society (THUS) August 2011 - April 2012
Tourism & Hospitality Undergraduate Society (THUS) August 2010 - April 2011
Skills
Teamwork, Customer Service, Time Management, Marketing Communications, Microsoft Office, Team Leadership, Microsoft Excel, Customer Experience, Microsoft Word, Customer Satisfaction, Social Media, Social Skills, PowerPoint, Event Management, Marketing, Needs Analysis
Education
Haskayne School of Business 2007 — 2012
Bachelor of Commerce (B.Com.), Tourism Management & Marketing
Pierre-André Folot Pierre-André Folot's Fido Solutions Experience February 1998 - November 2004
Job Data Management Technical Advisor, Enterprise Architecture and Innovation at Public Works and Government Services Canada
Industry Information Technology and Services
Experience
Public Works and Government Services Canada May 2015 - Present
Public Works and Government Services Canada September 2014 - April 2015
Public Works and Government Services Canada November 2012 - September 2014
Public Works and Government Services Canada May 2009 - November 2012
Broadstreet Data August 2008 - April 2009
DSC Consulting June 2007 - July 2008
Laurier Data Inc. December 2006 - June 2007
Fido, a subsidiary of Rogers Communications Inc. November 2004 - January 2006
Fido Solutions February 1998 - November 2004
Skills
Data Modeling, Data Warehousing, Data Integration, SAP BI, SAP BW, ETL, Informatica, Datastage, Sybase, Oracle, System Architecture, Requirements Analysis, Functional Analysis, Oracle Designer, PowerDesigner, Business Intelligence, Data Quality, Process Architecture, Informatica..., Solutions Design, Performance Tuning, Cognos, Enterprise Architecture, PL/SQL, Business Intelligence..., Solution Architecture, Team Leadership
Education
Université de Montréal 1995 — 1997
Bachelor, Computer Science
Public Works and Government Services Canada May 2015 - Present
Public Works and Government Services Canada September 2014 - April 2015
Public Works and Government Services Canada November 2012 - September 2014
Public Works and Government Services Canada May 2009 - November 2012
Broadstreet Data August 2008 - April 2009
DSC Consulting June 2007 - July 2008
Laurier Data Inc. December 2006 - June 2007
Fido, a subsidiary of Rogers Communications Inc. November 2004 - January 2006
Fido Solutions February 1998 - November 2004
Skills
Data Modeling, Data Warehousing, Data Integration, SAP BI, SAP BW, ETL, Informatica, Datastage, Sybase, Oracle, System Architecture, Requirements Analysis, Functional Analysis, Oracle Designer, PowerDesigner, Business Intelligence, Data Quality, Process Architecture, Informatica..., Solutions Design, Performance Tuning, Cognos, Enterprise Architecture, PL/SQL, Business Intelligence..., Solution Architecture, Team Leadership
Education
Université de Montréal 1995 — 1997
Bachelor, Computer Science
francis sanoubane francis sanoubane's Fido Solutions Experience March 2013 - Present
Job Market Director at Not Standing For This
Industry Entertainment
Experience
Not Standing For This January 2014 - Present
Fido Solutions March 2013 - Present
HSBC Financial, Edmonton, AB January 2010 - January 2011
Paragon Gaming, Edmonton, AB January 2008 - August 2008
Bose Ltd, Edmonton, AB November 2005 - August 2007
Skills
Entertainment, Budgeting, Customer Service, Customer Relations, Production, Online Marketing, Writing, Strategic Planning, Film, Social Networking, Social Media Marketing, Film Production, Training, Social Media, Marketing, Budgets
Education
Vancouver Film School 2011 — 2012
Diploma, Entertainment Business Management
Northern Alberta Institute of Technology 2004 — 2006
Diploma, Marketing/ Business Administration
Ross Sheppard Composite High School 1998 — 2001
High School Diploma, High School/Secondary Diplomas and Certificates
Not Standing For This January 2014 - Present
Fido Solutions March 2013 - Present
HSBC Financial, Edmonton, AB January 2010 - January 2011
Paragon Gaming, Edmonton, AB January 2008 - August 2008
Bose Ltd, Edmonton, AB November 2005 - August 2007
Skills
Entertainment, Budgeting, Customer Service, Customer Relations, Production, Online Marketing, Writing, Strategic Planning, Film, Social Networking, Social Media Marketing, Film Production, Training, Social Media, Marketing, Budgets
Education
Vancouver Film School 2011 — 2012
Diploma, Entertainment Business Management
Northern Alberta Institute of Technology 2004 — 2006
Diploma, Marketing/ Business Administration
Ross Sheppard Composite High School 1998 — 2001
High School Diploma, High School/Secondary Diplomas and Certificates
Tom Kourkouliotis Tom Kourkouliotis's Fido Solutions Experience May 1998 - March 2005
Job Dynamic Leader in Sales, Marketing, Distribution and Customer Service
Industry Consumer Services
Experience
Rogers Communications Inc. April 2005 - November 2010
Fido Solutions May 1998 - March 2005
The Sports Authority May 1995 - 1998
Office Depot 1994 - May 1995
Zellers April 1988 - May 1994
Skills
Performance Management, Team Leadership, Coaching, Sales Management, Account Management, Customer Satisfaction, Business Development, Sales Process, Store Management, Recruiting, Forecasting, Sales Operations, Sales, Training, Retail, Customer Service, Management, Selling, Time Management, Marketing, Cross-functional Team..., Negotiation, Business Planning, Merchandising, Budgets, Operations Management, Entrepreneurship, Customer Experience, Direct Sales, Customer Retention
Education
RCI Learning 2008 — 2010
Certificate in "Managing Matters"
eCornell 2008 — 2010
Certificate in Executive Leadership
Seneca College of Applied Arts and Technology
Business Management
Rogers Communications Inc. April 2005 - November 2010
Fido Solutions May 1998 - March 2005
The Sports Authority May 1995 - 1998
Office Depot 1994 - May 1995
Zellers April 1988 - May 1994
Skills
Performance Management, Team Leadership, Coaching, Sales Management, Account Management, Customer Satisfaction, Business Development, Sales Process, Store Management, Recruiting, Forecasting, Sales Operations, Sales, Training, Retail, Customer Service, Management, Selling, Time Management, Marketing, Cross-functional Team..., Negotiation, Business Planning, Merchandising, Budgets, Operations Management, Entrepreneurship, Customer Experience, Direct Sales, Customer Retention
Education
RCI Learning 2008 — 2010
Certificate in "Managing Matters"
eCornell 2008 — 2010
Certificate in Executive Leadership
Seneca College of Applied Arts and Technology
Business Management
Pippa Van Dam's Fido Solutions Experience September 2013 - Present
Job Marketing Director at Fido Solutions
Industry Telecommunications
Experience
Fido Solutions September 2013 - Present
Rogers Communications August 2011 - September 2013
Mobilicity December 2009 - May 2011
Rogers Communications Inc. October 2009 - November 2009
Rogers Communications July 2007 - September 2009
Rogers Communications December 2005 - July 2007
Rogers Communications November 2004 - November 2005
Rogers Communications June 2003 - October 2004
Rogers Communications April 2002 - May 2003
Citibank September 2000 - April 2002
Skills
Marketing Strategy, Product Management, Cross-functional Team..., Segmentation, Telecommunications, Customer Experience, Strategy, Marketing Communications, Management, Competitive Analysis, CRM, Business Development, Vendor Management, Business Analysis, Marketing, Product Development, Training, Analytics
Education
University of Toronto - Rotman School of Management 2002 — 2005
MBA
McGill University 1992 — 1996
BA, Psychology
North Toronto Collegiate Institute 1988 — 1992
Fido Solutions September 2013 - Present
Rogers Communications August 2011 - September 2013
Mobilicity December 2009 - May 2011
Rogers Communications Inc. October 2009 - November 2009
Rogers Communications July 2007 - September 2009
Rogers Communications December 2005 - July 2007
Rogers Communications November 2004 - November 2005
Rogers Communications June 2003 - October 2004
Rogers Communications April 2002 - May 2003
Citibank September 2000 - April 2002
Skills
Marketing Strategy, Product Management, Cross-functional Team..., Segmentation, Telecommunications, Customer Experience, Strategy, Marketing Communications, Management, Competitive Analysis, CRM, Business Development, Vendor Management, Business Analysis, Marketing, Product Development, Training, Analytics
Education
University of Toronto - Rotman School of Management 2002 — 2005
MBA
McGill University 1992 — 1996
BA, Psychology
North Toronto Collegiate Institute 1988 — 1992
Dorcas Siwoku Dorcas Siwoku's Fido Solutions Experience March 2015 - Present
Job Brand Specialist at Fido Solutions
Industry Marketing and Advertising
Experience
Fido Solutions March 2015 - Present
Skills
Social Media Marketing, Digital Marketing, Marketing Communications, Public Speaking, Corporate Communications, Social Media Measurement, Blogging, Community Engagement, Strategic Planning, Writing, Community Management
Education
OCAD University
Continuing Studies Certficate, Digital Media Skills
Seneca College of Applied Arts and Technology 2011 — 2012
Post-Graduate Certificate, Corporate Communications
York University 2007 — 2011
B.A. Hons., Criminology & Psychology
Fido Solutions March 2015 - Present
Skills
Social Media Marketing, Digital Marketing, Marketing Communications, Public Speaking, Corporate Communications, Social Media Measurement, Blogging, Community Engagement, Strategic Planning, Writing, Community Management
Education
OCAD University
Continuing Studies Certficate, Digital Media Skills
Seneca College of Applied Arts and Technology 2011 — 2012
Post-Graduate Certificate, Corporate Communications
York University 2007 — 2011
B.A. Hons., Criminology & Psychology
Jonathan Beaulieu Jonathan Beaulieu's Fido Solutions Experience 2007 - 2009
Job Gestionnaire Principal qualité et mentorat, Service à la clientèle, Vidéotron
Industry Telecommunications
Experience
Vidéotron January 2011 - Present
Rogers Communications Inc. 2009 - February 2011
Fido Solutions 2007 - 2009
Fido Solutions 2000 - 2007
Skills
Telecommunications, Call Centers, Customer Experience, Team Leadership, Wireless, Team Management, Mobile Devices, Customer Satisfaction, Business Analysis, Project Management, Change Management, Gestion d'équipe, Télécommunications, Satisfaction du client, Expérience client, Gestion de projet, Leadership, Coaching, Leadership d'équipe, Sans fil
Education
Université de Sherbrooke 1996 — 1997
Vidéotron January 2011 - Present
Rogers Communications Inc. 2009 - February 2011
Fido Solutions 2007 - 2009
Fido Solutions 2000 - 2007
Skills
Telecommunications, Call Centers, Customer Experience, Team Leadership, Wireless, Team Management, Mobile Devices, Customer Satisfaction, Business Analysis, Project Management, Change Management, Gestion d'équipe, Télécommunications, Satisfaction du client, Expérience client, Gestion de projet, Leadership, Coaching, Leadership d'équipe, Sans fil
Education
Université de Sherbrooke 1996 — 1997
Nicole Gruslin Nicole Gruslin's Fido Solutions Experience 2006 - 2009
Job Consultant Traditional and Digital Marketing
Industry Telecommunications
Experience
Marketing Consultant March 2012 - Present
Plexo inc. March 2010 - March 2012
- 2009 - April 2010
Fido Solutions 2006 - 2009
Airwide Solutions 2001 - 2006
MicrocellI5 2001 - 2001
Bell Canada 1999 - 2001
Skills
Product Marketing, Marketing Strategy, Product Launch, Competitive Analysis, Market Analysis, Marketing Communications, Rebranding, Crisis Management
Education
Pragmatic Marketing
Pragmatic Marketing Certified, Effective Product Marketing
Université de Montréal - HEC Montréal
MBA, International Finance
Université de Sherbrooke
BAA, Marketing
Marketing Consultant March 2012 - Present
Plexo inc. March 2010 - March 2012
- 2009 - April 2010
Fido Solutions 2006 - 2009
Airwide Solutions 2001 - 2006
MicrocellI5 2001 - 2001
Bell Canada 1999 - 2001
Skills
Product Marketing, Marketing Strategy, Product Launch, Competitive Analysis, Market Analysis, Marketing Communications, Rebranding, Crisis Management
Education
Pragmatic Marketing
Pragmatic Marketing Certified, Effective Product Marketing
Université de Montréal - HEC Montréal
MBA, International Finance
Université de Sherbrooke
BAA, Marketing
Annie L'Italien Annie L'Italien's Fido Solutions Experience 2007 - 2007
Job Sympathique en chef chez Annie L'Italien Communications sympathiques
Industry Public Relations and Communications
Experience
Annie L'Italien - Communications sympathiques September 2005 - Present
Annie L'Italien September 2005 - Present
TD Assurance August 2006 - April 2015
Fido Solutions 2007 - 2007
Publicis Dialog November 2004 - July 2005
Monster March 2004 - November 2004
Skills
Communication marketing, Réseaux sociaux, Stratégie marketing, Digital Marketing, Marketing en ligne, Marketing social, Online Advertising, Marketing, Leadership, Marketing digital, Social Media, Strategy, Email Marketing, Marketing Communications, Content Strategy, Online Marketing, Marketing Strategy, Project Management
Education
Université de Montréal
Annie L'Italien - Communications sympathiques September 2005 - Present
Annie L'Italien September 2005 - Present
TD Assurance August 2006 - April 2015
Fido Solutions 2007 - 2007
Publicis Dialog November 2004 - July 2005
Monster March 2004 - November 2004
Skills
Communication marketing, Réseaux sociaux, Stratégie marketing, Digital Marketing, Marketing en ligne, Marketing social, Online Advertising, Marketing, Leadership, Marketing digital, Social Media, Strategy, Email Marketing, Marketing Communications, Content Strategy, Online Marketing, Marketing Strategy, Project Management
Education
Université de Montréal
* Smiljana Orlic *'s Fido Solutions Experience 2000 - 2004
Job Certified Business and Life Enrichment Coach, Sales Expert, Trainer & Speaker
Industry Professional Training & Coaching
Experience
The Wealth of You May 2009 - Present
CPA Canada (Chartered Professional Accountants Canada Comptables professionnels agréés du Canada) July 2012 - October 2014
McGraw-Hill Ryerson 2004 - July 2012
Zebori 2009 - 2011
Fido Solutions 2000 - 2004
Indigo 1995 - 1999
Skills
Sales Coach, Marketing, Sales, Coaching, Marketing Strategy, Management, Leadership, Account Management, Selling, Strategy, Sales Management, Strategic Partnerships, Strategic Planning, Public Speaking, Entrepreneurship, Solution Selling, New Business Development, Business Development, Team Building, Social Media, Business Planning, Social Networking, Online Marketing, Customer Relations, Sales Operations, Marketing Communications, Lead Generation, Business Strategy, Start-ups, Sales Process, Brand Development, Business Transformation, Business Coaching, Executive Coaching, Life Coaching, Personal Development
Education
International Association Of Intuitive Coaching IAIC 2012 — 2014
Certified Coach, Personal Business Development & Coaching
Thompson Rivers University 2009 — 2010
Open Learning University, Business and Management Studies
University of Toronto 1992 — 1996
Honor Bachelor of Arts (B.A.)
The Wealth of You May 2009 - Present
CPA Canada (Chartered Professional Accountants Canada Comptables professionnels agréés du Canada) July 2012 - October 2014
McGraw-Hill Ryerson 2004 - July 2012
Zebori 2009 - 2011
Fido Solutions 2000 - 2004
Indigo 1995 - 1999
Skills
Sales Coach, Marketing, Sales, Coaching, Marketing Strategy, Management, Leadership, Account Management, Selling, Strategy, Sales Management, Strategic Partnerships, Strategic Planning, Public Speaking, Entrepreneurship, Solution Selling, New Business Development, Business Development, Team Building, Social Media, Business Planning, Social Networking, Online Marketing, Customer Relations, Sales Operations, Marketing Communications, Lead Generation, Business Strategy, Start-ups, Sales Process, Brand Development, Business Transformation, Business Coaching, Executive Coaching, Life Coaching, Personal Development
Education
International Association Of Intuitive Coaching IAIC 2012 — 2014
Certified Coach, Personal Business Development & Coaching
Thompson Rivers University 2009 — 2010
Open Learning University, Business and Management Studies
University of Toronto 1992 — 1996
Honor Bachelor of Arts (B.A.)
Jacqueline Tinamisan Jacqueline Tinamisan's Fido Solutions Experience 2009 - April 2015
Job Social Media Community Manager
Industry Public Relations and Communications
Experience
CIBC May 2015 - Present
Fido Solutions 2009 - April 2015
Bell Mobility Professional Management Program 2013 - 2013
RW & CO 2009 - 2010
Skills
Corporate Communications, Social Media, Teamwork, CP Style, Content editing, Communication, Marketing Communications, Time Management, Mobile Technology, Microsoft Office, Event Planning, Client Management, Copywriting, Internal & External..., Telecommunication...
Education
Seneca College of Applied Arts and Technology
Corporate Communications
York University
Honours Degree, Bachelor of Arts in Communications studies, Communications
CIBC May 2015 - Present
Fido Solutions 2009 - April 2015
Bell Mobility Professional Management Program 2013 - 2013
RW & CO 2009 - 2010
Skills
Corporate Communications, Social Media, Teamwork, CP Style, Content editing, Communication, Marketing Communications, Time Management, Mobile Technology, Microsoft Office, Event Planning, Client Management, Copywriting, Internal & External..., Telecommunication...
Education
Seneca College of Applied Arts and Technology
Corporate Communications
York University
Honours Degree, Bachelor of Arts in Communications studies, Communications
Pascale Poitras's Fido Solutions Experience 1997 - 2002
Job Coordonnatrice marketing
Industry Marketing and Advertising
Experience
Docteur du Pare-Brise August 2015 - Present
Groupe Meloche November 2013 - February 2015
Hygie Canada 2011 - 2013
Spin Communications / Vortex Solution 2004 - 2011
Fido Solutions 1997 - 2002
Skills
Marketing Communications, Communication, Microsoft Excel, Google Analytics, Internet, Microsoft Word, Microsoft Office, Project Management, Mac, Social Networking, Strategic Planning, Social Media, Sports, Customer Service, Video Production, Video Editing, Writing, Communication Skills, Media Relations, Public Relations, Marketing Strategy, Strategic Communications, Team Management, Relations publiques
Education
HEC Montréal
Formation intensives en Gestion télévisuelle et cinématographique
Université de Montréal - HEC Montréal
Marketing, communications et relations publiques, BACC par cumul
Institut Format
Formation de porte-parole
Cégep de l'Abitibi-Témiscamingue et Sainte-Foy
DEC, Technique administratives, option marketing
Docteur du Pare-Brise August 2015 - Present
Groupe Meloche November 2013 - February 2015
Hygie Canada 2011 - 2013
Spin Communications / Vortex Solution 2004 - 2011
Fido Solutions 1997 - 2002
Skills
Marketing Communications, Communication, Microsoft Excel, Google Analytics, Internet, Microsoft Word, Microsoft Office, Project Management, Mac, Social Networking, Strategic Planning, Social Media, Sports, Customer Service, Video Production, Video Editing, Writing, Communication Skills, Media Relations, Public Relations, Marketing Strategy, Strategic Communications, Team Management, Relations publiques
Education
HEC Montréal
Formation intensives en Gestion télévisuelle et cinématographique
Université de Montréal - HEC Montréal
Marketing, communications et relations publiques, BACC par cumul
Institut Format
Formation de porte-parole
Cégep de l'Abitibi-Témiscamingue et Sainte-Foy
DEC, Technique administratives, option marketing
Frank Soujaa Frank Soujaa's Fido Solutions Experience June 2015 - Present
Job Call Center and Operations manager
Industry Information Technology and Services
Experience
Fido Solutions June 2015 - Present
Payza October 2013 - June 2015
Radialpoint January 2012 - June 2013
Bell Canada March 2004 - January 2012
Skills
Call Center, Workforce Management, Customer Experience, Service Delivery, Telecommunications, Contact Centers, Outsourcing, Management, Process Improvement, Training, Leadership, Program Management, Coaching, Operations Management, Recruiting, Team Management, Business Process..., Performance Management, Change Management, Business Analysis, Account Management, BPO, Cross-functional Team..., Team Building, Project Management, ITIL, Customer Satisfaction, Quality Assurance, Sla, CRM, Managed Services, Call Centers, IT Management, Analysis, Contract Negotiation, Project Delivery, Strategic Planning, Budgets, Integration, Team Leadership, Business Process, Product Management, Strategy, Six Sigma, Vendor Management, Business Intelligence
Education
Montreal
ITIL® for Foundation for Service Management
Lean Six Sigma 2009 — 2009
Lean Six Sigma / Green Belt
York University 2009 — 2009
Certificate, Business Analysis Certificate (MBAC & BSAC)
Thomson NETg Certificates 2007 — 2007
Certificates, Project Management Certificate
York University 2007 — 2007
Certificate, Business Skills Certificate
McGill University 1999 — 2003
Bacc.Sc., BACHELOR Science: Biochemistry
Fido Solutions June 2015 - Present
Payza October 2013 - June 2015
Radialpoint January 2012 - June 2013
Bell Canada March 2004 - January 2012
Skills
Call Center, Workforce Management, Customer Experience, Service Delivery, Telecommunications, Contact Centers, Outsourcing, Management, Process Improvement, Training, Leadership, Program Management, Coaching, Operations Management, Recruiting, Team Management, Business Process..., Performance Management, Change Management, Business Analysis, Account Management, BPO, Cross-functional Team..., Team Building, Project Management, ITIL, Customer Satisfaction, Quality Assurance, Sla, CRM, Managed Services, Call Centers, IT Management, Analysis, Contract Negotiation, Project Delivery, Strategic Planning, Budgets, Integration, Team Leadership, Business Process, Product Management, Strategy, Six Sigma, Vendor Management, Business Intelligence
Education
Montreal
ITIL® for Foundation for Service Management
Lean Six Sigma 2009 — 2009
Lean Six Sigma / Green Belt
York University 2009 — 2009
Certificate, Business Analysis Certificate (MBAC & BSAC)
Thomson NETg Certificates 2007 — 2007
Certificates, Project Management Certificate
York University 2007 — 2007
Certificate, Business Skills Certificate
McGill University 1999 — 2003
Bacc.Sc., BACHELOR Science: Biochemistry
Annie Barreck's Fido Solutions Experience June 2006 - August 2009
Job M. sc. Relations Industrielles
Industry Human Resources
Experience
Équipe de Recheche sur le Travail et la Santé Mentale January 2013 - August 2015
Université de Montréal January 2013 - April 2015
Standard Life November 2011 - September 2012
CGI February 2011 - December 2011
CIBC June 2010 - April 2011
Action Against Hunger January 2010 - June 2010
Boutiques de Gestion, Pays de la Loire (France) September 2009 - December 2009
Fido Solutions June 2006 - August 2009
Skills
Microsoft Office, Leadership, Research, Labor Relations, Expérience client, Recherche, Centres d'appel, French, Customer Experience, Analyse de données, Français, Relations avec les..., Gestion des ressources, SPSS
Education
Université de Montréal 2015 — 2015
Candidate au doctorat (scolarité complétée), Relations industrielles
Université de Montréal 2012 — 2015
Maîtrise, Relations industrielles, Mention Exceptionnel avec mention d'honneur du doyen
2006 — 2009
BAC, Relations Industrielles
Équipe de Recheche sur le Travail et la Santé Mentale January 2013 - August 2015
Université de Montréal January 2013 - April 2015
Standard Life November 2011 - September 2012
CGI February 2011 - December 2011
CIBC June 2010 - April 2011
Action Against Hunger January 2010 - June 2010
Boutiques de Gestion, Pays de la Loire (France) September 2009 - December 2009
Fido Solutions June 2006 - August 2009
Skills
Microsoft Office, Leadership, Research, Labor Relations, Expérience client, Recherche, Centres d'appel, French, Customer Experience, Analyse de données, Français, Relations avec les..., Gestion des ressources, SPSS
Education
Université de Montréal 2015 — 2015
Candidate au doctorat (scolarité complétée), Relations industrielles
Université de Montréal 2012 — 2015
Maîtrise, Relations industrielles, Mention Exceptionnel avec mention d'honneur du doyen
2006 — 2009
BAC, Relations Industrielles
Jeff Ettinger Jeff Ettinger's Fido Solutions Experience March 1997 - May 1998
Job Advanced Healthcare Solutions: Learn How To Print Less, Improve Processes And Share Clinical Data
Industry Hospital & Health Care
Experience
Lexmark Canada Inc. August 2014 - Present
Canon Canada September 2009 - August 2014
Canon Canada December 2007 - September 2009
Canon Canada September 2006 - December 2007
Pitney Bowes February 2004 - September 2006
JAM November 1999 - February 2004
Hartco May 1998 - November 1999
Fido Solutions March 1997 - May 1998
Bell September 1996 - March 1997
Evans Physiotherapy Clinic June 1995 - September 1996
Skills
Sales, Solution Selling, Cold Calling, Account Management, B2B, Direct Sales, Sales Process, Selling, Sales Presentations, Sales Management, Managed Print Services, Management, Sales Operations, Key Account Management, New Business Development, Negotiation, Healthcare Industry, Healthcare Consulting, healthcare, Healthcare Analytics, Healthcare Improvement, Healthcare
Education
McMaster University 1991 — 1995
(Hons) B.Kin, Kinesiology, Natural Science, Honours
McMaster University 1991 — 1995
Bachelor of Kinesiology, Kinesiology and Exercise Science
Lexmark Canada Inc. August 2014 - Present
Canon Canada September 2009 - August 2014
Canon Canada December 2007 - September 2009
Canon Canada September 2006 - December 2007
Pitney Bowes February 2004 - September 2006
JAM November 1999 - February 2004
Hartco May 1998 - November 1999
Fido Solutions March 1997 - May 1998
Bell September 1996 - March 1997
Evans Physiotherapy Clinic June 1995 - September 1996
Skills
Sales, Solution Selling, Cold Calling, Account Management, B2B, Direct Sales, Sales Process, Selling, Sales Presentations, Sales Management, Managed Print Services, Management, Sales Operations, Key Account Management, New Business Development, Negotiation, Healthcare Industry, Healthcare Consulting, healthcare, Healthcare Analytics, Healthcare Improvement, Healthcare
Education
McMaster University 1991 — 1995
(Hons) B.Kin, Kinesiology, Natural Science, Honours
McMaster University 1991 — 1995
Bachelor of Kinesiology, Kinesiology and Exercise Science
Sylvain Lafrenière Sylvain Lafrenière's Fido Solutions Experience February 1994 - July 2005
Job Cofondateur et Associé Principal at Origine
Industry Management Consulting
Experience
Origine September 2013 - Present
Orkestra April 2011 - Present
Vidéotron Ltée November 2008 - April 2011
Videotron October 2005 - November 2008
Fido Solutions February 1994 - July 2005
Skills
Strategic Planning, Telecommunications, Wireless Networking, Wireless, Business Analysis, Business Strategy, Engineering, Management, Network Design, Leadership, Project Management, Organizational..., Product Management, Integration, Start-ups, Mobile Devices, Team Management, Program Management, Strategy
Education
HEC Montréal 2001 — 2003
MBA, Finance & Strategy
Université de Montréal - Ecole polytechnique de Montréal 1988 — 1992
B. Ing., Physics Engineering
Origine September 2013 - Present
Orkestra April 2011 - Present
Vidéotron Ltée November 2008 - April 2011
Videotron October 2005 - November 2008
Fido Solutions February 1994 - July 2005
Skills
Strategic Planning, Telecommunications, Wireless Networking, Wireless, Business Analysis, Business Strategy, Engineering, Management, Network Design, Leadership, Project Management, Organizational..., Product Management, Integration, Start-ups, Mobile Devices, Team Management, Program Management, Strategy
Education
HEC Montréal 2001 — 2003
MBA, Finance & Strategy
Université de Montréal - Ecole polytechnique de Montréal 1988 — 1992
B. Ing., Physics Engineering
Doug Cowan Doug Cowan's Fido Solutions Experience July 2008 - August 2010
Job Experienced Business Analyst, and Operations Professional
Industry Telecommunications
Experience
Rogers Communications April 2013 - Present
Rogers Communications August 2010 - April 2013
Fido Solutions July 2008 - August 2010
Skills
Sales, Customer Satisfaction, Customer Experience, Telecommunications, Customer Service, Analysis, Retail, Team Leadership, Time Management, Inventory Management, Wireless, Microsoft Office, Mobile Technology, Mobile Devices, Analytics, Reporting & Analysis, Retail Category...
Education
Ryerson University 2012 — 2016
Bachelor of Commerce (BCom), Business Technology Management
Georgian College 2005 — 2009
Business Administration Diploma, Marketing
Rogers Communications April 2013 - Present
Rogers Communications August 2010 - April 2013
Fido Solutions July 2008 - August 2010
Skills
Sales, Customer Satisfaction, Customer Experience, Telecommunications, Customer Service, Analysis, Retail, Team Leadership, Time Management, Inventory Management, Wireless, Microsoft Office, Mobile Technology, Mobile Devices, Analytics, Reporting & Analysis, Retail Category...
Education
Ryerson University 2012 — 2016
Bachelor of Commerce (BCom), Business Technology Management
Georgian College 2005 — 2009
Business Administration Diploma, Marketing
Adnane Alaoui's Fido Solutions Experience August 2013 - September 2013
Job Investments advisor at RBC Bank
Industry Banking
Experience
RBC Bank November 2014 - Present
RBC Bank November 2013 - October 2014
Apple October 2013 - November 2013
Fido Solutions August 2013 - September 2013
AIESEC Morocco June 2008 - September 2009
Education
CDI College 2011 — 2013
Financial Management, Accounting and Finance
Collège LaSalle, Montréal 2011 — 2011
Graphic Design
SUPINFO - The International Institute of Information Technology 2006 — 2009
Bachelor's degree, Information Technology
Cisco online
CCNA, Network and System Administration/Administrator
RBC Bank November 2014 - Present
RBC Bank November 2013 - October 2014
Apple October 2013 - November 2013
Fido Solutions August 2013 - September 2013
AIESEC Morocco June 2008 - September 2009
Education
CDI College 2011 — 2013
Financial Management, Accounting and Finance
Collège LaSalle, Montréal 2011 — 2011
Graphic Design
SUPINFO - The International Institute of Information Technology 2006 — 2009
Bachelor's degree, Information Technology
Cisco online
CCNA, Network and System Administration/Administrator
Dylan Paxton Dylan Paxton's Fido Solutions Experience September 2014 - Present
Job Acting Store Manager at Fido Solutions
Industry Retail
Experience
Fido Solutions September 2014 - Present
Fido Solutions January 2014 - September 2014
Fido December 2011 - January 2014
Starbucks August 2011 - March 2012
Boston Pizza October 2008 - October 2010
Starbucks Coffee Company April 2008 - August 2008
Education
McMaster University
Sociology, Sociology and Economics
Fido Solutions September 2014 - Present
Fido Solutions January 2014 - September 2014
Fido December 2011 - January 2014
Starbucks August 2011 - March 2012
Boston Pizza October 2008 - October 2010
Starbucks Coffee Company April 2008 - August 2008
Education
McMaster University
Sociology, Sociology and Economics
christopher valente's Fido Solutions Experience December 2011 - April 2013
Job Media Account Consultant at Yellow Pages Group / Groupe Pages Jaunes – Canada
Industry Marketing and Advertising
Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada April 2013 - Present
Fido Solutions December 2011 - April 2013
DansLesCoulisses January 2009 - December 2011
Bell Mobility September 2008 - December 2011
Skills
Media Placement, conception rédaction, stratégies publicitaires, sales pitch, Social Media, stratégies, stratégies média, Marketing Communications, Sales Presentations, Advertising, Marketing Strategy, Google Adwords, Customer Service, Email Marketing, Marketing, Online Advertising, Online Marketing, PPC, SEM, SEO, Sales, Social Media Marketing, Digital Marketing
Education
Université de Montréal 2009 — 2015
Baccalauréat, Sciences de la communication
HEC Montréal 2012 — 2014
Certificat, Marketing/Marketing Management, General
Université de Montréal 2009 — 2013
Certificate, Business Administration and Management, General
Université de Montréal 2008 — 2010
Certificate, Advertising
Yellow Pages Group / Groupe Pages Jaunes – Canada April 2013 - Present
Fido Solutions December 2011 - April 2013
DansLesCoulisses January 2009 - December 2011
Bell Mobility September 2008 - December 2011
Skills
Media Placement, conception rédaction, stratégies publicitaires, sales pitch, Social Media, stratégies, stratégies média, Marketing Communications, Sales Presentations, Advertising, Marketing Strategy, Google Adwords, Customer Service, Email Marketing, Marketing, Online Advertising, Online Marketing, PPC, SEM, SEO, Sales, Social Media Marketing, Digital Marketing
Education
Université de Montréal 2009 — 2015
Baccalauréat, Sciences de la communication
HEC Montréal 2012 — 2014
Certificat, Marketing/Marketing Management, General
Université de Montréal 2009 — 2013
Certificate, Business Administration and Management, General
Université de Montréal 2008 — 2010
Certificate, Advertising
Ryan Gonzalez Ryan Gonzalez's Fido Solutions Experience November 2014 - July 2015
Job Store Manager at Rogers Communications
Industry Marketing and Advertising
Experience
Rogers Communications July 2015 - Present
Fido Solutions November 2014 - July 2015
Rogers Communications August 2013 - November 2014
Koodo Mobile May 2012 - August 2013
Rogers Wireless Express August 2011 - May 2012
Ontario East Economic Development Commission August 2011 - September 2011
Future Shop August 2009 - June 2011
PINK TARTAN March 2011 - April 2011
Home Hardware March 2007 - July 2009
Skills
Advertising, Marketing, Blogging, Adobe Creative Suite, Marketing Communications, Customer Service, Final Cut Pro, Microsoft Excel, Presentations, Sales, Leadership
Education
St. Lawrence College 2008 — 2011
Advanced Diploma, Advertising Integrated Marketing Communications
Rogers Communications July 2015 - Present
Fido Solutions November 2014 - July 2015
Rogers Communications August 2013 - November 2014
Koodo Mobile May 2012 - August 2013
Rogers Wireless Express August 2011 - May 2012
Ontario East Economic Development Commission August 2011 - September 2011
Future Shop August 2009 - June 2011
PINK TARTAN March 2011 - April 2011
Home Hardware March 2007 - July 2009
Skills
Advertising, Marketing, Blogging, Adobe Creative Suite, Marketing Communications, Customer Service, Final Cut Pro, Microsoft Excel, Presentations, Sales, Leadership
Education
St. Lawrence College 2008 — 2011
Advanced Diploma, Advertising Integrated Marketing Communications
Russell Francey Russell Francey's Fido Solutions Experience August 2009 - Present
Job Customer Experience Representative at Beanfield Metroconnect
Industry Wireless
Experience
Beanfield Metroconnect September 2015 - Present
Enactus September 2014 - Present
Fido Solutions August 2009 - Present
Toronto Alliance for the Performing Arts September 2013 - August 2014
Telus Mobility July 2006 - June 2009
Apple Inc. January 2007 - January 2008
Starbucks 2006 - 2007
Skills
A+ Certified, iPhone SDK, Wordpress, iOS development, Web Design, Customer Satisfaction, iLife, WordPress, Customer Service, Customer Experience, Sales, User Experience, Mac OS X, Illustrator, Adobe Creative Suite, Photoshop, Graphic Design, Mac OS, Troubleshooting, Computer Hardware, Corporate Branding, iWork, OS X, Mac, Advertising, iOS, Photography, Digital Marketing, Brand Development, Social Networking, Layout, Typography, Marketing Strategy, Creative Problem Solving, Packaging, Marketing, Online Advertising, Visual Merchandising, Customer Retention, Concept Development, Digital Strategy, Time Management, Integrated Marketing, Computer Repair, Team Leadership, Illustration, Wireless Networking, Retail, Teamwork, Facebook
Education
George Brown College 2013 — 2015
Advance Diploma in Project Management, Project Management
George Brown College 2009 — 2011
Graphic Design, Graphic Design
Beanfield Metroconnect September 2015 - Present
Enactus September 2014 - Present
Fido Solutions August 2009 - Present
Toronto Alliance for the Performing Arts September 2013 - August 2014
Telus Mobility July 2006 - June 2009
Apple Inc. January 2007 - January 2008
Starbucks 2006 - 2007
Skills
A+ Certified, iPhone SDK, Wordpress, iOS development, Web Design, Customer Satisfaction, iLife, WordPress, Customer Service, Customer Experience, Sales, User Experience, Mac OS X, Illustrator, Adobe Creative Suite, Photoshop, Graphic Design, Mac OS, Troubleshooting, Computer Hardware, Corporate Branding, iWork, OS X, Mac, Advertising, iOS, Photography, Digital Marketing, Brand Development, Social Networking, Layout, Typography, Marketing Strategy, Creative Problem Solving, Packaging, Marketing, Online Advertising, Visual Merchandising, Customer Retention, Concept Development, Digital Strategy, Time Management, Integrated Marketing, Computer Repair, Team Leadership, Illustration, Wireless Networking, Retail, Teamwork, Facebook
Education
George Brown College 2013 — 2015
Advance Diploma in Project Management, Project Management
George Brown College 2009 — 2011
Graphic Design, Graphic Design
Simon Cheng Simon Cheng's Fido Solutions Experience August 2004 - September 2009
Job Manager, Corporate Technology at lululemon athletica
Industry Information Technology and Services
Experience
lululemon athletica March 2015 - Present
lululemon athletica May 2014 - March 2015
lululemon athletica June 2013 - March 2015
lululemon athletica July 2011 - August 2013
lululemon athletica September 2009 - July 2011
Fido Solutions August 2004 - September 2009
IBM Canada Ltd. September 2007 - April 2008
Skills
Computer Hardware, Operating Systems, Microsoft Technologies, System Administration, Team Leadership, Analysis, Windows, Integration, Powershell, Software Integration, Technology..., Technology Integration, iPhone, Mac OS X, Cisco Technologies, SharePoint, Cross-functional Team..., Technical Support, Enterprise Software, Strategy, Security, Management, Business Analysis, Mobile Devices, Change Management, Workday, Employee Training, Innovation, Jive
Education
Simon Fraser University 2004 — 2009
Bachelor of Business Administration, Joint Major in Computing Science & Information Systems in Business Administration
lululemon athletica March 2015 - Present
lululemon athletica May 2014 - March 2015
lululemon athletica June 2013 - March 2015
lululemon athletica July 2011 - August 2013
lululemon athletica September 2009 - July 2011
Fido Solutions August 2004 - September 2009
IBM Canada Ltd. September 2007 - April 2008
Skills
Computer Hardware, Operating Systems, Microsoft Technologies, System Administration, Team Leadership, Analysis, Windows, Integration, Powershell, Software Integration, Technology..., Technology Integration, iPhone, Mac OS X, Cisco Technologies, SharePoint, Cross-functional Team..., Technical Support, Enterprise Software, Strategy, Security, Management, Business Analysis, Mobile Devices, Change Management, Workday, Employee Training, Innovation, Jive
Education
Simon Fraser University 2004 — 2009
Bachelor of Business Administration, Joint Major in Computing Science & Information Systems in Business Administration
Blair Bechtold Blair Bechtold's Fido Solutions Experience March 2004 - May 2008
Job District Sales Manager at The Source
Industry Consumer Electronics
Experience
The Source May 2015 - Present
JW Research ltd November 2011 - May 2015
WIND Mobile (A Globalive Company) April 2010 - October 2011
Best Buy June 2008 - April 2010
Fido Solutions March 2004 - May 2008
A&B Sound Ltd October 1994 - June 2004
Skills
Sales Management, Retail, Customer Experience, Leadership, Management, Sales, Sales Operations, Account Management, Merchandising, Customer Satisfaction, Team Leadership, Direct Sales, Customer Service, Team Building, B2B, Income Statement, Profit, Coaching, Product Marketing, Competitive Analysis, Store Management, Product Management, Team Management, P, Wireless, Retail Sales, Store Operations, Mobile Devices, Driving Results, Motivation, Recruiting, P&L Management, Loss Prevention, Sales Process, Inventory Management, Selling, Forecasting, Pricing, Cold Calling, Cross-functional Team..., Visual Merchandising, Key Account Management, Training, Hiring, Sales Presentations, Multi-unit, Inventory Control, Employee Training, Solution Selling, Operations Management
Education
Mount Royal College 1990 — 1994
Bachelor's degree
The Source May 2015 - Present
JW Research ltd November 2011 - May 2015
WIND Mobile (A Globalive Company) April 2010 - October 2011
Best Buy June 2008 - April 2010
Fido Solutions March 2004 - May 2008
A&B Sound Ltd October 1994 - June 2004
Skills
Sales Management, Retail, Customer Experience, Leadership, Management, Sales, Sales Operations, Account Management, Merchandising, Customer Satisfaction, Team Leadership, Direct Sales, Customer Service, Team Building, B2B, Income Statement, Profit, Coaching, Product Marketing, Competitive Analysis, Store Management, Product Management, Team Management, P, Wireless, Retail Sales, Store Operations, Mobile Devices, Driving Results, Motivation, Recruiting, P&L Management, Loss Prevention, Sales Process, Inventory Management, Selling, Forecasting, Pricing, Cold Calling, Cross-functional Team..., Visual Merchandising, Key Account Management, Training, Hiring, Sales Presentations, Multi-unit, Inventory Control, Employee Training, Solution Selling, Operations Management
Education
Mount Royal College 1990 — 1994
Bachelor's degree
Patrick Tremblay Patrick Tremblay's Fido Solutions Experience November 1996 - January 2009
Job Sales Manager Quebec / Directeur des Ventes Quebec chez Insight
Industry Information Technology and Services
Experience
Insight May 2015 - Present
OSL Marketing March 2014 - March 2015
Public Mobile October 2009 - February 2014
Fido Solutions November 1996 - January 2009
Skills
Télécommunications, Ventes, Team Leadership, Customer Experience, Sales Management, Sales, Customer Satisfaction, Management, Telecommunications, Sales Operations, Wireless, Expérience client, Sales Manager, Leadership d'équipe, Sans fil, Commerce de détail, Service client, Vente, Satisfaction du client, Leadership, Gestion de compte, Customer Retention, Rétention de la...
Education
1996 — 1998
Certificats, Relations Publique
Insight May 2015 - Present
OSL Marketing March 2014 - March 2015
Public Mobile October 2009 - February 2014
Fido Solutions November 1996 - January 2009
Skills
Télécommunications, Ventes, Team Leadership, Customer Experience, Sales Management, Sales, Customer Satisfaction, Management, Telecommunications, Sales Operations, Wireless, Expérience client, Sales Manager, Leadership d'équipe, Sans fil, Commerce de détail, Service client, Vente, Satisfaction du client, Leadership, Gestion de compte, Customer Retention, Rétention de la...
Education
1996 — 1998
Certificats, Relations Publique
Ibrahima Khaya Ibrahima Khaya's Fido Solutions Experience November 2010 - Present
Job Manager, BAD Business Analytics and Data Management at Fido Solutions
Industry Telecommunications
Experience
Fido Solutions November 2010 - Present
Fido Solutions July 2009 - October 2010
Fido Solutions March 2008 - June 2009
Fido Solutions July 2007 - February 2008
Accenture April 2006 - August 2006
Skills
Microsoft SQL Server, Databases, Business Intelligence, Telecommunications, Team Leadership, Web Development, Database Administration, Project Management, Call Centers, Call Center, PMP, SQL, Access, PL/SQL, Business Analysis, SQL Server, Management, Team Management, Agile & Waterfall...
Education
McGill University 2014 — 2017
Master of Business Administration (M.B.A.)
McGill University 2006 — 2008
Master, Computer Science
École Supérieure d'Électricité 2003 — 2006
Engineer, Information Systems
Fido Solutions November 2010 - Present
Fido Solutions July 2009 - October 2010
Fido Solutions March 2008 - June 2009
Fido Solutions July 2007 - February 2008
Accenture April 2006 - August 2006
Skills
Microsoft SQL Server, Databases, Business Intelligence, Telecommunications, Team Leadership, Web Development, Database Administration, Project Management, Call Centers, Call Center, PMP, SQL, Access, PL/SQL, Business Analysis, SQL Server, Management, Team Management, Agile & Waterfall...
Education
McGill University 2014 — 2017
Master of Business Administration (M.B.A.)
McGill University 2006 — 2008
Master, Computer Science
École Supérieure d'Électricité 2003 — 2006
Engineer, Information Systems
Elsa D Chow's Fido Solutions Experience October 2007 - March 2010
Job at
Industry Banking
Experience
HSBC Wealth Management and Services March 2015 - Present
HSBC Retail Banking and Wealth Management November 2014 - April 2015
HSBC Retail Banking and Wealth Management November 2012 - November 2014
HSBC Retail Banking and Wealth Management August 2011 - November 2012
HSBC April 2011 - August 2011
HSBC January 2011 - April 2011
Fido Solutions October 2007 - March 2010
Skills
English, Cantonese, Mandarin, Vietnamese, Mutual Funds, Financial Advisory, Investment Banking, Home Equity Loans, Mortgage Lending, Bridge Loans, Marketing Strategy, Diversity Marketing, Team Leadership, Human Resources, Legal Compliance, Determination, Social Networking, Customer Oriented, Goal Oriented, Wealth Management, Relationship Management, Marketing, Banking
Education
Ryerson University 2010 — 2014
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
CSI 2013 — 2013
PFP, Wealth Management
Seneca College of Applied Arts and Technology 2007 — 2009
B.A.D, Business Administration and Management, General
HSBC Wealth Management and Services March 2015 - Present
HSBC Retail Banking and Wealth Management November 2014 - April 2015
HSBC Retail Banking and Wealth Management November 2012 - November 2014
HSBC Retail Banking and Wealth Management August 2011 - November 2012
HSBC April 2011 - August 2011
HSBC January 2011 - April 2011
Fido Solutions October 2007 - March 2010
Skills
English, Cantonese, Mandarin, Vietnamese, Mutual Funds, Financial Advisory, Investment Banking, Home Equity Loans, Mortgage Lending, Bridge Loans, Marketing Strategy, Diversity Marketing, Team Leadership, Human Resources, Legal Compliance, Determination, Social Networking, Customer Oriented, Goal Oriented, Wealth Management, Relationship Management, Marketing, Banking
Education
Ryerson University 2010 — 2014
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
CSI 2013 — 2013
PFP, Wealth Management
Seneca College of Applied Arts and Technology 2007 — 2009
B.A.D, Business Administration and Management, General
Fareeha Qaiser Fareeha Qaiser's Fido Solutions Experience April 2011 - August 2011
Job Insurance Defence Lawyer at Carfra Lawton LLP
Industry Law Practice
Experience
Carfra Lawton LLP May 2014 - Present
Carfra Lawton LLP May 2013 - May 2014
University of Victoria September 2012 - April 2013
Carfra & Lawton May 2012 - August 2012
UVic Association of Women and the Law September 2011 - June 2012
Alumni and Development Office – Faculty of Law January 2012 - May 2012
Pro Bono Students Canada September 2011 - April 2012
Fido Solutions April 2011 - August 2011
Community Legal Aid, University of Windsor September 2010 - April 2011
Telus Mobility May 2008 - August 2010
Skills
Research, Critical Thinking, Analysis, Leadership, Legal Writing, Sales, Customer Experience, Access, Courts, Public Speaking, Investments, Project Coordination, Multi Tasking, Corporate Finance, Report Writing, Mediation, Conflict Resolution, Analytical Skills, Office Administration, Coaching, Interpersonal..., Windows, Retail, Automobile Accidents, Automobile Liability, Civil Litigation, Insurance Claims, Dispute Resolution, Insurance Law, Legal Advice, Legal Research, Liability, Litigation, Litigation Management, Personal Injury, Professional Liability, Small Claims, Subrogation, Traumatic Brain Injury, Torts, Trial Practice, Commercial Litigation, Corporate Law
Education
University of Victoria 2011 — 2013
Doctor of Law (J.D.)
University of Windsor 2010 — 2011
Doctor of Law (J.D.), First Year
The University of British Columbia / UBC 2004 — 2008
Bachelor of Arts (B.A.), Double Major: Psychology and Political Science
Carfra Lawton LLP May 2014 - Present
Carfra Lawton LLP May 2013 - May 2014
University of Victoria September 2012 - April 2013
Carfra & Lawton May 2012 - August 2012
UVic Association of Women and the Law September 2011 - June 2012
Alumni and Development Office – Faculty of Law January 2012 - May 2012
Pro Bono Students Canada September 2011 - April 2012
Fido Solutions April 2011 - August 2011
Community Legal Aid, University of Windsor September 2010 - April 2011
Telus Mobility May 2008 - August 2010
Skills
Research, Critical Thinking, Analysis, Leadership, Legal Writing, Sales, Customer Experience, Access, Courts, Public Speaking, Investments, Project Coordination, Multi Tasking, Corporate Finance, Report Writing, Mediation, Conflict Resolution, Analytical Skills, Office Administration, Coaching, Interpersonal..., Windows, Retail, Automobile Accidents, Automobile Liability, Civil Litigation, Insurance Claims, Dispute Resolution, Insurance Law, Legal Advice, Legal Research, Liability, Litigation, Litigation Management, Personal Injury, Professional Liability, Small Claims, Subrogation, Traumatic Brain Injury, Torts, Trial Practice, Commercial Litigation, Corporate Law
Education
University of Victoria 2011 — 2013
Doctor of Law (J.D.)
University of Windsor 2010 — 2011
Doctor of Law (J.D.), First Year
The University of British Columbia / UBC 2004 — 2008
Bachelor of Arts (B.A.), Double Major: Psychology and Political Science
Maxim Toupin Maxim Toupin's Fido Solutions Experience July 2007 - September 2008
Job Sr. Manager, Branded Retail Strategy at Rogers Communications
Industry Telecommunications
Experience
Rogers Communications January 2013 - Present
Rogers Communications October 2008 - December 2012
Fido Solutions July 2007 - September 2008
Fido Solutions November 2004 - July 2007
K2 Geospatial 1999 - 2004
Skills
Business Intelligence, Telecommunications
Education
Queen's University 2010 — 2010
Executive Development - Leadership Program
McGill University 2002 — 2005
Graduate diploma, Management
Université Laval 1995 — 1999
B.A.Sc., Geomatics
Rogers Communications January 2013 - Present
Rogers Communications October 2008 - December 2012
Fido Solutions July 2007 - September 2008
Fido Solutions November 2004 - July 2007
K2 Geospatial 1999 - 2004
Skills
Business Intelligence, Telecommunications
Education
Queen's University 2010 — 2010
Executive Development - Leadership Program
McGill University 2002 — 2005
Graduate diploma, Management
Université Laval 1995 — 1999
B.A.Sc., Geomatics
Antoine Lavoie's Fido Solutions Experience 1998 - 1999
Job Experienced Manager
Industry Telecommunications
Experience
GMI October 2009 - May 2010
Videotron December 2006 - June 2009
Videotron January 2005 - December 2006
Videotron January 2003 - December 2005
Amadeus International May 2001 - December 2003
Nordia 1999 - 1999
Fido Solutions 1998 - 1999
Skills
Team Management, Management, Coaching, Leadership, Employee Engagement, Customer Service, Call Centers, Customer Satisfaction, Process Improvement, Recruiting
Education
L' Institut de hautes études internationales et du développement 2014 — 2016
Master in International Law (M.I.L.), International Law
Université d'Ottawa 2013 — 2014
Master of Laws (LL.M.), Droit international
Université du Québec à Montréal 2011 — 2013
Baccalaureate in Arts (B.A.), International Relations and International Law
Cegep François-Xavier Garneau 2000 — 2001
Technical, Computers
Université de Montréal 1996 — 1996
Baccalaureate, Law
Petit Séminaire de Québec - section collégiale 1993 — 1995
International Baccalaureate, History
Petit Séminaire de Québec - section collégiale 1993 — 1995
DEC, Administration
Conservatoire de musique de Québec 1990 — 1995
DEC, Music
GEOS
GEOS
GMI October 2009 - May 2010
Videotron December 2006 - June 2009
Videotron January 2005 - December 2006
Videotron January 2003 - December 2005
Amadeus International May 2001 - December 2003
Nordia 1999 - 1999
Fido Solutions 1998 - 1999
Skills
Team Management, Management, Coaching, Leadership, Employee Engagement, Customer Service, Call Centers, Customer Satisfaction, Process Improvement, Recruiting
Education
L' Institut de hautes études internationales et du développement 2014 — 2016
Master in International Law (M.I.L.), International Law
Université d'Ottawa 2013 — 2014
Master of Laws (LL.M.), Droit international
Université du Québec à Montréal 2011 — 2013
Baccalaureate in Arts (B.A.), International Relations and International Law
Cegep François-Xavier Garneau 2000 — 2001
Technical, Computers
Université de Montréal 1996 — 1996
Baccalaureate, Law
Petit Séminaire de Québec - section collégiale 1993 — 1995
International Baccalaureate, History
Petit Séminaire de Québec - section collégiale 1993 — 1995
DEC, Administration
Conservatoire de musique de Québec 1990 — 1995
DEC, Music
GEOS
GEOS
Benjamin Dionne's Fido Solutions Experience November 2004 - June 2006
Job Online Marketing Manager at Ubisoft
Industry Marketing and Advertising
Experience
Ubisoft November 2012 - Present
Benjamindionne.com October 2011 - Present
Biztree June 2012 - November 2012
LULU Software March 2010 - September 2011
Interactive Brands July 2006 - March 2010
Fido Solutions November 2004 - June 2006
Sid Lee September 2003 - May 2004
Coop Uqam 1996 - 1999
Skills
Media Buying, SEO, PPC, Social Media, SEM, E-commerce, Web Analytics, Online Marketing, Conversion Optimization, Google Analytics, Web Marketing, Advertising Management, Online Advertising, Google Adwords, Interactive Marketing, Affiliate Marketing, Marketing, Email Marketing, Advertising, Web Strategy, Sales, Business Development, A/B testing, Landing Page..., Search Advertising, Product Marketing, Web Project Management, Lead Generation, Digital Strategy, User Experience, Analytics, Digital Marketing, Marketing Strategy, Social Media Marketing, Leadership
Education
Université du Québec à Montréal 2002 — 2006
Baccalaureate in Commerce, Administration & Marketing
HEC Montréal 1999 — 2001
Marketing Certificate, Marketing
Ubisoft November 2012 - Present
Benjamindionne.com October 2011 - Present
Biztree June 2012 - November 2012
LULU Software March 2010 - September 2011
Interactive Brands July 2006 - March 2010
Fido Solutions November 2004 - June 2006
Sid Lee September 2003 - May 2004
Coop Uqam 1996 - 1999
Skills
Media Buying, SEO, PPC, Social Media, SEM, E-commerce, Web Analytics, Online Marketing, Conversion Optimization, Google Analytics, Web Marketing, Advertising Management, Online Advertising, Google Adwords, Interactive Marketing, Affiliate Marketing, Marketing, Email Marketing, Advertising, Web Strategy, Sales, Business Development, A/B testing, Landing Page..., Search Advertising, Product Marketing, Web Project Management, Lead Generation, Digital Strategy, User Experience, Analytics, Digital Marketing, Marketing Strategy, Social Media Marketing, Leadership
Education
Université du Québec à Montréal 2002 — 2006
Baccalaureate in Commerce, Administration & Marketing
HEC Montréal 1999 — 2001
Marketing Certificate, Marketing
Kevin Raposo Kevin Raposo's Fido Solutions Experience April 2006 - June 2010
Job PreOwned Manager at 401Dixie Infiniti
Industry Automotive
Experience
401-Dixie Infiniti June 2014 - Present
Vella's Auto Sales and Leasing August 2010 - June 2014
Fido Solutions April 2006 - June 2010
Skills
Sales, Sales Management, Direct Sales, Sales Process, International Sales, Sales Presentations, Automotive, Automotive Aftermarket, Muscle Cars, Lease Financing, Consumer Financing, Management, Account Management, Operations Management, Social Media, Social Media Marketing, Social Networking, Social Skills, Employee Training, Hands-on Training, Dealer Management, Dealer Operations, Dealer Training, Dealer Track, Dealer Networks, Facebook Marketing, Facebook Fan Page..., Product Development, Product Management, CRM, CRM Integration, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Oriented, Customer Support, Long-term Customer..., Import Export, Car Shipping, Lamborghini, ferrari, Mercedes-Benz, Lexus, Leadership, Team Leadership, Contract Negotiation, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Georgian College
Automotive Law and Ethics
Champlain St-Lambert (Quebec)
Marketing/Marketing Management, General
401-Dixie Infiniti June 2014 - Present
Vella's Auto Sales and Leasing August 2010 - June 2014
Fido Solutions April 2006 - June 2010
Skills
Sales, Sales Management, Direct Sales, Sales Process, International Sales, Sales Presentations, Automotive, Automotive Aftermarket, Muscle Cars, Lease Financing, Consumer Financing, Management, Account Management, Operations Management, Social Media, Social Media Marketing, Social Networking, Social Skills, Employee Training, Hands-on Training, Dealer Management, Dealer Operations, Dealer Training, Dealer Track, Dealer Networks, Facebook Marketing, Facebook Fan Page..., Product Development, Product Management, CRM, CRM Integration, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Oriented, Customer Support, Long-term Customer..., Import Export, Car Shipping, Lamborghini, ferrari, Mercedes-Benz, Lexus, Leadership, Team Leadership, Contract Negotiation, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Georgian College
Automotive Law and Ethics
Champlain St-Lambert (Quebec)
Marketing/Marketing Management, General
Josip Jurkić Josip Jurkić's Fido Solutions Experience October 1998 - April 2000
Job National Service Manager at Sony of Canada Ltd.
Industry Consumer Electronics
Experience
Sony of Canada Ltd. - Mobile Division April 2013 - Present
Sony Mobile Communications February 2012 - April 2013
Sony Ericsson Communications International AB August 2010 - February 2012
Sony Ericsson Communications International AB June 2008 - August 2010
Fido Solutions Inc. April 2000 - June 2008
Fido Solutions October 1998 - April 2000
Skills
interpersonal skills, Innovative Problem..., Cross-functional Team..., Service Integration, Service Improvement, Incident Management, Escalation Management, Service Engineering, Project Transition, Service Coordination, Warranty Administration, Service Delivery, Incident Handling, Project Management, Telecommunications, First Article Inspection, Management, Wireless, Warranty, CRM, Call Centers, Program Management, Strategy, Product Management, Team Leadership, Sales Operations, Sales, Customer Experience, Customer Satisfaction, Team Management, Account Management, Customer Service, Mobile Devices, Sales Management, Product Marketing, Product Development, Process Improvement, Strategic Planning
Education
Sheridan College 1995 — 1996
Business Administration
Seneca College of Applied Arts and Technology 1994 — 1995
(CPA) Computer Programming and Analysis
Sony of Canada Ltd. - Mobile Division April 2013 - Present
Sony Mobile Communications February 2012 - April 2013
Sony Ericsson Communications International AB August 2010 - February 2012
Sony Ericsson Communications International AB June 2008 - August 2010
Fido Solutions Inc. April 2000 - June 2008
Fido Solutions October 1998 - April 2000
Skills
interpersonal skills, Innovative Problem..., Cross-functional Team..., Service Integration, Service Improvement, Incident Management, Escalation Management, Service Engineering, Project Transition, Service Coordination, Warranty Administration, Service Delivery, Incident Handling, Project Management, Telecommunications, First Article Inspection, Management, Wireless, Warranty, CRM, Call Centers, Program Management, Strategy, Product Management, Team Leadership, Sales Operations, Sales, Customer Experience, Customer Satisfaction, Team Management, Account Management, Customer Service, Mobile Devices, Sales Management, Product Marketing, Product Development, Process Improvement, Strategic Planning
Education
Sheridan College 1995 — 1996
Business Administration
Seneca College of Applied Arts and Technology 1994 — 1995
(CPA) Computer Programming and Analysis
Sanjay Nathwani's Fido Solutions Experience 2003 - 2004
Job Senior Manager, Software Product Management at BlackBerry
Industry Wireless
Experience
BlackBerry May 2012 - Present
BlackBerry May 2009 - May 2012
BlackBerry June 2007 - May 2009
BlackBerry June 2005 - June 2007
Bell 2004 - 2005
Fido Solutions 2003 - 2004
State Street Bank 2002 - 2003
Education
McMaster University 1998 — 2002
B.Comm (Hons), Marketing
BlackBerry May 2012 - Present
BlackBerry May 2009 - May 2012
BlackBerry June 2007 - May 2009
BlackBerry June 2005 - June 2007
Bell 2004 - 2005
Fido Solutions 2003 - 2004
State Street Bank 2002 - 2003
Education
McMaster University 1998 — 2002
B.Comm (Hons), Marketing
Norman Cheng Norman Cheng's Fido Solutions Experience September 2003 - September 2008
Job Actively seeking opportunities
Industry Consumer Electronics
Experience
Mitchell International September 2015 - Present
Meshworks Inc April 2010 - Present
Microsoft April 2013 - July 2014
Best Buy Canada August 2011 - April 2013
Consumer Impact Marketing August 2008 - July 2011
Sony of Canada Ltd. June 2010 - December 2010
Advance Corporate Training January 2008 - April 2009
Fido Solutions September 2003 - September 2008
Mosaic Sales Solutions July 2008 - August 2008
Newcom Technologies (Authorized Rogers Dealer) March 2002 - August 2003
Skills
Blackberry, Sales Management, Consultative Selling, Customer Relations, Telecommunications, Account Management, Competitive Analysis, Marketing Strategy, Sales Support, Customer Service, Sales Operations, Leadership, Selling, CRM, Sales, Training, New Business Development, Marketing, Management, Coaching, Pricing, Key Account Development, Product Marketing, Direct Sales
Education
Simon Fraser University 2009 — 2011
Bachelor's, Economics
Langara College 2005 — 2008
Associates, Commerce
Mitchell International September 2015 - Present
Meshworks Inc April 2010 - Present
Microsoft April 2013 - July 2014
Best Buy Canada August 2011 - April 2013
Consumer Impact Marketing August 2008 - July 2011
Sony of Canada Ltd. June 2010 - December 2010
Advance Corporate Training January 2008 - April 2009
Fido Solutions September 2003 - September 2008
Mosaic Sales Solutions July 2008 - August 2008
Newcom Technologies (Authorized Rogers Dealer) March 2002 - August 2003
Skills
Blackberry, Sales Management, Consultative Selling, Customer Relations, Telecommunications, Account Management, Competitive Analysis, Marketing Strategy, Sales Support, Customer Service, Sales Operations, Leadership, Selling, CRM, Sales, Training, New Business Development, Marketing, Management, Coaching, Pricing, Key Account Development, Product Marketing, Direct Sales
Education
Simon Fraser University 2009 — 2011
Bachelor's, Economics
Langara College 2005 — 2008
Associates, Commerce
Frohar Agier's Fido Solutions Experience July 2013 - January 2014
Job Student at Université of Montréal/ Insurance analyst at TD Insurance MelocheMonnex
Industry Insurance
Experience
TD January 2014 - Present
Fido Solutions July 2013 - January 2014
La Maison OGILVY October 2012 - July 2013
Inditex October 2009 - October 2012
Skills
Customer Service, Sales, Problem Solving, Communication, Insurance, Merchandising, Teamwork, Social Media, Microsoft Excel
Education
Université de Montréal 2014 — 2017
Bachelor's degree, Industrial and Organizational Psychology, 3.9 GPA
Collège de Bois de Boulogne 2012 — 2013
DEC/College degree, Social Sciences
TD January 2014 - Present
Fido Solutions July 2013 - January 2014
La Maison OGILVY October 2012 - July 2013
Inditex October 2009 - October 2012
Skills
Customer Service, Sales, Problem Solving, Communication, Insurance, Merchandising, Teamwork, Social Media, Microsoft Excel
Education
Université de Montréal 2014 — 2017
Bachelor's degree, Industrial and Organizational Psychology, 3.9 GPA
Collège de Bois de Boulogne 2012 — 2013
DEC/College degree, Social Sciences
Abdul Wasey Faruqi's Fido Solutions Experience September 2012 - May 2013
Job Fund Development & HR Coordinator at Islamic Relief Canada
Industry Human Resources
Experience
Islamic Relief Canada January 2015 - Present
Intuit April 2014 - December 2014
Muslim Association of Canada August 2013 - April 2014
Muslim Association of Canada May 2013 - December 2013
Fido Solutions September 2012 - May 2013
Mills Library, McMaster University October 2009 - April 2012
Skills
Time Management, Team Leadership, Social Networking, Marketing Research, Data Analysis, Critical Thinking, Social Media Marketing, Marketing Strategy, Public Speaking, PowerPoint, Marketing Communications, SPSS, Online Advertising, Qualitative Research, Report Writing, Qualtrics, ADP Payroll, Raiser's Edge
Education
McMaster University
Human Resources Management Diploma
McMaster University 2008 — 2012
Honours Bachelors of Commerce, Marketing
Islamic Relief Canada January 2015 - Present
Intuit April 2014 - December 2014
Muslim Association of Canada August 2013 - April 2014
Muslim Association of Canada May 2013 - December 2013
Fido Solutions September 2012 - May 2013
Mills Library, McMaster University October 2009 - April 2012
Skills
Time Management, Team Leadership, Social Networking, Marketing Research, Data Analysis, Critical Thinking, Social Media Marketing, Marketing Strategy, Public Speaking, PowerPoint, Marketing Communications, SPSS, Online Advertising, Qualitative Research, Report Writing, Qualtrics, ADP Payroll, Raiser's Edge
Education
McMaster University
Human Resources Management Diploma
McMaster University 2008 — 2012
Honours Bachelors of Commerce, Marketing
Jean-Francois Desmarais, CPA CMA's Fido Solutions Experience 1998 - 2001
Job Senior Manager Banking Operations, Credit, Operational Controls and Reconciliations at National Bank of Canada
Industry Banking
Experience
National Bank of Canada September 2014 - Present
National Bank of Canada February 2008 - August 2014
Business Development Bank of Canada July 2003 - February 2008
HEC Montreal 2002 - 2005
BDC June 2001 - July 2003
Fido Solutions 1998 - 2001
Skills
Banking, Financial Analysis, Derivatives, Business Analysis, Risk Management, Accounting, Capital Markets, Business Intelligence, Financial Risk, Leadership, Analysis, Strategy, Credit Risk
Education
HEC Montréal
BA, Accounting
National Bank of Canada September 2014 - Present
National Bank of Canada February 2008 - August 2014
Business Development Bank of Canada July 2003 - February 2008
HEC Montreal 2002 - 2005
BDC June 2001 - July 2003
Fido Solutions 1998 - 2001
Skills
Banking, Financial Analysis, Derivatives, Business Analysis, Risk Management, Accounting, Capital Markets, Business Intelligence, Financial Risk, Leadership, Analysis, Strategy, Credit Risk
Education
HEC Montréal
BA, Accounting
Jean-William Milon's Fido Solutions Experience 1998 - 2005
Job Director, Customer Intelligence
Industry Marketing and Advertising
Experience
Yellow Pages Group / Groupe Pages Jaunes – Canada 2005 - Present
Fido Solutions 1998 - 2005
Videotron 1995 - 1998
Skills
Database Marketing, Segmentation, CRM, Strategic Planning, Marketing Research, Direct Marketing, Business Intelligence, Management, Strategy, Data Mining, Market Research, Performance Dashboards, Team Leadership, Predictive Analytics, Online Advertising, Relationship Marketing, Financial Analysis, Competitive Intelligence, Customer Intelligence, Customer Analysis, Data Intelligence, Web Analytics, Digital Marketing, Analytics, Leadership, Marketing Strategy
Education
HEC Montréal
Marketing
Université de Montréal
Information Technology
Université de Montréal
B.Sc, Mathematics
Yellow Pages Group / Groupe Pages Jaunes – Canada 2005 - Present
Fido Solutions 1998 - 2005
Videotron 1995 - 1998
Skills
Database Marketing, Segmentation, CRM, Strategic Planning, Marketing Research, Direct Marketing, Business Intelligence, Management, Strategy, Data Mining, Market Research, Performance Dashboards, Team Leadership, Predictive Analytics, Online Advertising, Relationship Marketing, Financial Analysis, Competitive Intelligence, Customer Intelligence, Customer Analysis, Data Intelligence, Web Analytics, Digital Marketing, Analytics, Leadership, Marketing Strategy
Education
HEC Montréal
Marketing
Université de Montréal
Information Technology
Université de Montréal
B.Sc, Mathematics
Kevin Wongsosaputro's Fido Solutions Experience August 2010 - March 2013
Job Sr. Forecast Analyst at Scarsin Corporation
Industry Telecommunications
Experience
Scarsin Corporation April 2015 - Present
Rogers Communications July 2014 - April 2015
Rogers Communications March 2013 - July 2014
Fido Solutions August 2010 - March 2013
MarketR August 2009 - August 2010
The Southwestern Company March 2006 - August 2007
The Southwestern Company May 2006 - September 2006
Skills
Sales, Marketing, Direct Sales, Customer Service, Accounting, Cold Calling, Account Management, Sales Presentations, Sales Process, Marketing Strategy, Entrepreneurship, Business Development, Building Relationships, Leadership, New Business Development, Customer Satisfaction
Education
The University of British Columbia 2007 — 2009
BCOMM
Pinetree Secondary
Pinetree Secondary
The University of British Columbia
Bachelor of Commerce (B.Com.)
Scarsin Corporation April 2015 - Present
Rogers Communications July 2014 - April 2015
Rogers Communications March 2013 - July 2014
Fido Solutions August 2010 - March 2013
MarketR August 2009 - August 2010
The Southwestern Company March 2006 - August 2007
The Southwestern Company May 2006 - September 2006
Skills
Sales, Marketing, Direct Sales, Customer Service, Accounting, Cold Calling, Account Management, Sales Presentations, Sales Process, Marketing Strategy, Entrepreneurship, Business Development, Building Relationships, Leadership, New Business Development, Customer Satisfaction
Education
The University of British Columbia 2007 — 2009
BCOMM
Pinetree Secondary
Pinetree Secondary
The University of British Columbia
Bachelor of Commerce (B.Com.)
Karima Arhab's Fido Solutions Experience May 2006 - November 2008
Job Director Commercial Operations at Rogers Communications
Industry Telecommunications
Experience
Rogers Communications May 2014 - Present
Rogers Communications April 2011 - May 2014
Rogers Communications November 2008 - June 2011
Fido Solutions May 2006 - November 2008
Fido Solutions 2003 - May 2006
France Telecom R&D 2000 - 2003
Skills
Telecommunications, Segmentation, Product Marketing, Analytics, Business Analysis, Database Marketing, Customer Experience, Data Mining, Product Management, Business Intelligence, Mobile Devices, Cross-functional Team..., Strategic Partnerships, Strategy, CRM, Competitive Analysis, Vendor Management, E-commerce, Loyalty Programs, Wireless, Management Consulting, Product Development, Program Management, Enterprise Software, Management, Business Strategy, Leadership, Change Management, Forecasting, Integrated Marketing, Call Centers, Project Planning, Digital Strategy, Customer Retention, Marketing, Operations Management
Education
Université de Montréal - Ecole polytechnique de Montréal 1996 — 2000
Computer Science engineering, Telecommunications Engineering
Université de Montréal - Ecole polytechnique de Montréal
Rogers Communications May 2014 - Present
Rogers Communications April 2011 - May 2014
Rogers Communications November 2008 - June 2011
Fido Solutions May 2006 - November 2008
Fido Solutions 2003 - May 2006
France Telecom R&D 2000 - 2003
Skills
Telecommunications, Segmentation, Product Marketing, Analytics, Business Analysis, Database Marketing, Customer Experience, Data Mining, Product Management, Business Intelligence, Mobile Devices, Cross-functional Team..., Strategic Partnerships, Strategy, CRM, Competitive Analysis, Vendor Management, E-commerce, Loyalty Programs, Wireless, Management Consulting, Product Development, Program Management, Enterprise Software, Management, Business Strategy, Leadership, Change Management, Forecasting, Integrated Marketing, Call Centers, Project Planning, Digital Strategy, Customer Retention, Marketing, Operations Management
Education
Université de Montréal - Ecole polytechnique de Montréal 1996 — 2000
Computer Science engineering, Telecommunications Engineering
Université de Montréal - Ecole polytechnique de Montréal
Cristina Almeida's Fido Solutions Experience April 2007 - November 2009
Job
Industry Telecommunications
Experience
Rogers Communications November 2013 - Present
Rogers Communications February 2011 - November 2013
Rogers Communications November 2009 - February 2011
Fido Solutions April 2007 - November 2009
Fido Solutions June 2004 - April 2007
Fido Solutions October 1998 - June 2004
Bell Canada 1993 - September 1997
Skills
Telecommunications, Program Management, Project Management, Project Planning, Management, PMP, Integration, Call Center, Customer Experience, Wireless, Vendor Management, Team Leadership, Team Management, Change Management, Mobile Devices, Business Analysis, Channel, GSM, Cross-functional Team..., Process Improvement, Training
Education
McGill University 2002 — 2005
Certificate, Human Resources
McGill University
Rogers Communications November 2013 - Present
Rogers Communications February 2011 - November 2013
Rogers Communications November 2009 - February 2011
Fido Solutions April 2007 - November 2009
Fido Solutions June 2004 - April 2007
Fido Solutions October 1998 - June 2004
Bell Canada 1993 - September 1997
Skills
Telecommunications, Program Management, Project Management, Project Planning, Management, PMP, Integration, Call Center, Customer Experience, Wireless, Vendor Management, Team Leadership, Team Management, Change Management, Mobile Devices, Business Analysis, Channel, GSM, Cross-functional Team..., Process Improvement, Training
Education
McGill University 2002 — 2005
Certificate, Human Resources
McGill University
Frederic Nata's Fido Solutions Experience 2000 - 2004
Job
Industry Telecommunications
Experience
360° Ressources Humaines July 2010 - July 2013
Frederic Nata Consulting 2008 - August 2010
Convergia 2007 - 2007
Rogers Communications 2000 - 2007
Fido Solutions 2000 - 2004
Skills
Management Consulting, Credit Management, Accounts Receivable, Organization, Consulting, Surveillance, Business Intelligence, Risk Management, Management, Forecasting, Team Management
Education
McGill University 1998 — 1998
Certificate of Proficiency in English, English Language
Ecole supérieure de Gestion 1993 — 1997
Bachelor of Business Administration (B.B.A.)
lycee Baimbridge
college michelet
360° Ressources Humaines July 2010 - July 2013
Frederic Nata Consulting 2008 - August 2010
Convergia 2007 - 2007
Rogers Communications 2000 - 2007
Fido Solutions 2000 - 2004
Skills
Management Consulting, Credit Management, Accounts Receivable, Organization, Consulting, Surveillance, Business Intelligence, Risk Management, Management, Forecasting, Team Management
Education
McGill University 1998 — 1998
Certificate of Proficiency in English, English Language
Ecole supérieure de Gestion 1993 — 1997
Bachelor of Business Administration (B.B.A.)
lycee Baimbridge
college michelet
Nathalie Belzile's Fido Solutions Experience 2000 - 2005
Job Senior HR Leader || Leadership | Organisational Development | Talent and Change Management
Industry Human Resources
Experience
Intact Financial Corporation May 2010 - October 2014
Intact Financial Corporation February 2009 - September 2010
Intact Financial Corporation auparavant ING Canada February 2008 - February 2009
VIA Rail Canada May 2006 - October 2007
Fido Solutions 2000 - 2005
Muti-Marques inc. aujourd'hui une division de Canada Bread Company, Limited 1997 - 2000
Ideal Metals and Alloys inc. aujourd'hui une division de Ryerson 1989 - 1997
Skills
Performance Management, Talent Management, Employee Engagement, Employee Relations, Organizational..., Change Management, Coaching, Talent Acquisition, Succession Planning, Deferred Compensation, Leadership Development, Employee Benefits, HRIS, Human Resources, Workforce Planning, Recruiting, Strategic Planning, HR Consulting, Labor Relations, Executive Pay, Leadership, Management, Relations avec les..., Acquisition de talents, Gestion des talents
Education
Université de Montréal 1986 — 1989
Intact Financial Corporation May 2010 - October 2014
Intact Financial Corporation February 2009 - September 2010
Intact Financial Corporation auparavant ING Canada February 2008 - February 2009
VIA Rail Canada May 2006 - October 2007
Fido Solutions 2000 - 2005
Muti-Marques inc. aujourd'hui une division de Canada Bread Company, Limited 1997 - 2000
Ideal Metals and Alloys inc. aujourd'hui une division de Ryerson 1989 - 1997
Skills
Performance Management, Talent Management, Employee Engagement, Employee Relations, Organizational..., Change Management, Coaching, Talent Acquisition, Succession Planning, Deferred Compensation, Leadership Development, Employee Benefits, HRIS, Human Resources, Workforce Planning, Recruiting, Strategic Planning, HR Consulting, Labor Relations, Executive Pay, Leadership, Management, Relations avec les..., Acquisition de talents, Gestion des talents
Education
Université de Montréal 1986 — 1989
Herb Sickinger's Fido Solutions Experience 1997 - 2001
Job Bell Mobility Self Serve Channels
Industry Wireless
Experience
Bell Mobility Self Serve Project ManagerBell2002 - Present
Bell Mobility 2001 - Present
Bell Canada 2008 - 2009
Fido Solutions 1997 - 2001
Microcell Solutions (Fido) 1997 - 1999
Education
Western University 1987 — 1993
Sheridan College
Marketing Degree
Bell Mobility Self Serve Project ManagerBell2002 - Present
Bell Mobility 2001 - Present
Bell Canada 2008 - 2009
Fido Solutions 1997 - 2001
Microcell Solutions (Fido) 1997 - 1999
Education
Western University 1987 — 1993
Sheridan College
Marketing Degree
Robert Sheridan's Fido Solutions Experience March 1999 - December 1999
Job Conseiller at Fédération des Caisses Populaires Desjardins
Industry Accounting
Experience
Fédération des Caisses Populaires Desjardins April 2010 - Present
DMR, une division de Fujitsu Conseil (Canada) inc. April 2004 - May 2010
ModelCom January 2000 - March 2004
Fido Solutions March 1999 - December 1999
Telesystem International Wireless August 1996 - March 1999
Schwartz Levitsky Feldman February 1994 - July 1996
Raymond Chabot Grant Thornton October 1990 - August 1992
Skills
Leadership, Cross-functional Team..., Financial Analysis, Finance, Risk Management, Sarbanes-Oxley Act, Governance, Internal Controls, Financial Reporting, Management Consulting, Internal Audit, Auditing, Business Process..., Business Analysis, Analysis
Education
McGill University 1990 — 1993
Graduate Diploma, Public Accounting
McGill University 1987 — 1990
Bachelor of Commerce, Accounting
Fédération des Caisses Populaires Desjardins April 2010 - Present
DMR, une division de Fujitsu Conseil (Canada) inc. April 2004 - May 2010
ModelCom January 2000 - March 2004
Fido Solutions March 1999 - December 1999
Telesystem International Wireless August 1996 - March 1999
Schwartz Levitsky Feldman February 1994 - July 1996
Raymond Chabot Grant Thornton October 1990 - August 1992
Skills
Leadership, Cross-functional Team..., Financial Analysis, Finance, Risk Management, Sarbanes-Oxley Act, Governance, Internal Controls, Financial Reporting, Management Consulting, Internal Audit, Auditing, Business Process..., Business Analysis, Analysis
Education
McGill University 1990 — 1993
Graduate Diploma, Public Accounting
McGill University 1987 — 1990
Bachelor of Commerce, Accounting
Youri Giguere's Fido Solutions Experience Senior Manager, Fido CareRogers Wireless/Fido Brand2006 - Present
Job Senior manager at Fido Solutions
Industry Wireless
Experience
Fido Solutions Senior Manager, Fido CareRogers Wireless/Fido Brand2006 - Present
Fido 1998 - Present
Skills
Call Center, Workforce Management
Education
Université de Montréal 1996 — 2006
Bachelor, Communication
Fido Solutions Senior Manager, Fido CareRogers Wireless/Fido Brand2006 - Present
Fido 1998 - Present
Skills
Call Center, Workforce Management
Education
Université de Montréal 1996 — 2006
Bachelor, Communication
Claudie Leblanc, CPA, CA's Fido Solutions Experience April 2000 - December 2002
Job Recherche nouvelle opportunité
Industry Public Relations and Communications
Experience
Ordre des CPA du Québec May 2014 - May 2015
Leaders & Cie September 2013 - March 2014
CIELO Finance - comptabilité September 2012 - August 2013
Resources Global Professionals: Firme de consultation - Projets & dotation temporaire September 2008 - May 2012
St-Amour & Associates 2007 - 2008
RDS (Réseau des Sports) January 2007 - August 2007
Astral Media Inc. February 2003 - December 2006
Fido Solutions April 2000 - December 2002
Formica Group North America October 1999 - April 2000
Kraft Foods Group November 1996 - October 1999
Skills
Développement des..., Relations clients, Recrutement..., Recruiting, Management, Talent Management, Talent Acquisition, Coaching, Auditing, Internal Controls, Client, Financial Reporting, Business Analysis, Budgets, Sarbanes-Oxley Act, Performance Management, Accounting, Financial Analysis, Change Management, Executive Management, Finance, Management Consulting, Risk Management, Internal Audit, Mergers & Acquisitions, Business Process..., Human Resources, ERP, Cross-functional Team..., Business Planning, Executive Search, Strategic Planning, Business Strategy, Leadership, Banking, SAP, Project Planning, Forecasting, Managerial Finance, Process Improvement, Business Development, Analysis, Consulting, Financial Services, Consolidation, Business Process, Financial Accounting, Training, Strategy, Succession Planning
Education
HEC Montréal 1988 — 1991
Baccalauréat, Comptabilité publique
Ordre des CPA du Québec May 2014 - May 2015
Leaders & Cie September 2013 - March 2014
CIELO Finance - comptabilité September 2012 - August 2013
Resources Global Professionals: Firme de consultation - Projets & dotation temporaire September 2008 - May 2012
St-Amour & Associates 2007 - 2008
RDS (Réseau des Sports) January 2007 - August 2007
Astral Media Inc. February 2003 - December 2006
Fido Solutions April 2000 - December 2002
Formica Group North America October 1999 - April 2000
Kraft Foods Group November 1996 - October 1999
Skills
Développement des..., Relations clients, Recrutement..., Recruiting, Management, Talent Management, Talent Acquisition, Coaching, Auditing, Internal Controls, Client, Financial Reporting, Business Analysis, Budgets, Sarbanes-Oxley Act, Performance Management, Accounting, Financial Analysis, Change Management, Executive Management, Finance, Management Consulting, Risk Management, Internal Audit, Mergers & Acquisitions, Business Process..., Human Resources, ERP, Cross-functional Team..., Business Planning, Executive Search, Strategic Planning, Business Strategy, Leadership, Banking, SAP, Project Planning, Forecasting, Managerial Finance, Process Improvement, Business Development, Analysis, Consulting, Financial Services, Consolidation, Business Process, Financial Accounting, Training, Strategy, Succession Planning
Education
HEC Montréal 1988 — 1991
Baccalauréat, Comptabilité publique
Eve Lamontagne's Fido Solutions Experience 2006 - 2009
Job at Aza & Bela
Industry Retail
Experience
Aza & Bela March 2010 - Present
Fido Solutions 2006 - 2009
Fido Solutions 2004 - 2006
Skills
Customer Experience, Telecommunications, Team Leadership, Retail, Call Center, Sales, Project Management, Marketing Strategy, Mobile Devices, Sales Operations, Management, Business Analysis, Call Centers, Télécommunications
Education
HEC Montréal 1999 — 2002
B.A.A., Administration, Gestion des opérations et de la production
Aza & Bela March 2010 - Present
Fido Solutions 2006 - 2009
Fido Solutions 2004 - 2006
Skills
Customer Experience, Telecommunications, Team Leadership, Retail, Call Center, Sales, Project Management, Marketing Strategy, Mobile Devices, Sales Operations, Management, Business Analysis, Call Centers, Télécommunications
Education
HEC Montréal 1999 — 2002
B.A.A., Administration, Gestion des opérations et de la production
hozayfa maassarani's Fido Solutions Experience October 2005 - Present
Job Telemarketing agent at Fido Solutions
Industry Pharmaceuticals
Experience
Fido Solutions October 2005 - Present
Sears Authorized Hometown Stores, LLC October 2005 - July 2008
Education
Université de Montréal 2005 — 2009
Fido Solutions October 2005 - Present
Sears Authorized Hometown Stores, LLC October 2005 - July 2008
Education
Université de Montréal 2005 — 2009
Ngai Williams's Fido Solutions Experience October 2009 - Present
Job Store Manager at Fido Solutions
Industry Retail
Experience
Fido Solutions October 2009 - Present
HMV May 2004 - September 2008
Skills
Sales Management, Digital Printing, Graphic Design, Customer Service, Digital Marketing, Email Marketing, Marketing Communications, Marketing Strategy, New Business Development, Sales, Sales Process, Account Management, Retail, Direct Sales, Marketing, Customer Satisfaction, Team Leadership, Management, Time Management
Education
George Brown 2007 — 2007
Marketing Management Certificate
George Brown College 1995 — 1998
Graphic Design Diploma
Fido Solutions October 2009 - Present
HMV May 2004 - September 2008
Skills
Sales Management, Digital Printing, Graphic Design, Customer Service, Digital Marketing, Email Marketing, Marketing Communications, Marketing Strategy, New Business Development, Sales, Sales Process, Account Management, Retail, Direct Sales, Marketing, Customer Satisfaction, Team Leadership, Management, Time Management
Education
George Brown 2007 — 2007
Marketing Management Certificate
George Brown College 1995 — 1998
Graphic Design Diploma
Sepideh Zohreh's Fido Solutions Experience 1998 - 2002
Job Registered Dietitian
Industry Hospital & Health Care
Experience
Abbott Nutrition 2006 - 2009
Abbott Nutrition 2004 - 2006
Nutritional Fundamentals for Health (NFH) 2004 - 2004
Nutricia North America 2002 - 2003
Fido Solutions 1998 - 2002
Skills
Diabetes, Pharmaceutical Sales, Pharmaceutical Industry, Endocrinology, Gastroenterology, Sales Effectiveness, Oncology, Healthcare, Product Launch, Nephrology, Hospital Sales, Hospitals, Food Allergies, Nutrition Education, Medical Devices, Nutraceuticals, Continuing Education, Project Management, Food Supplements, Product Management
Education
University of Kansas Medical Center 2015 — 2017
Master's degree, Dietetics and Nutrition
McGill University 2004 — 2006
Graduate Diploma, Management & Marketing
Université de Montréal 1994 — 1997
Bachelor's degree, Nutrition
Abbott Nutrition 2006 - 2009
Abbott Nutrition 2004 - 2006
Nutritional Fundamentals for Health (NFH) 2004 - 2004
Nutricia North America 2002 - 2003
Fido Solutions 1998 - 2002
Skills
Diabetes, Pharmaceutical Sales, Pharmaceutical Industry, Endocrinology, Gastroenterology, Sales Effectiveness, Oncology, Healthcare, Product Launch, Nephrology, Hospital Sales, Hospitals, Food Allergies, Nutrition Education, Medical Devices, Nutraceuticals, Continuing Education, Project Management, Food Supplements, Product Management
Education
University of Kansas Medical Center 2015 — 2017
Master's degree, Dietetics and Nutrition
McGill University 2004 — 2006
Graduate Diploma, Management & Marketing
Université de Montréal 1994 — 1997
Bachelor's degree, Nutrition
Daniel St-Cyr's Fido Solutions Experience September 2002 - February 2005
Job Spécialiste en conformité financière et contrôles internes
Industry Financial Services
Experience
Transcontinental January 2007 - May 2014
Accelia, division de Fujitsu Canada January 2006 - January 2007
Robert Half Management Resources April 2005 - November 2005
Fido Solutions September 2002 - February 2005
Teleglobe November 1996 - May 2002
Teleglobe November 1980 - November 1996
Societe Canadienne Des Postes September 1975 - November 1980
Skills
Sarbanes-Oxley Act, Internal Audit, Accounting, COBIT, Governance, Process Improvement, Business Process..., Business Process
Education
HEC Montréal 1972 — 1975
Baccalauréat en administration des affaires
Transcontinental January 2007 - May 2014
Accelia, division de Fujitsu Canada January 2006 - January 2007
Robert Half Management Resources April 2005 - November 2005
Fido Solutions September 2002 - February 2005
Teleglobe November 1996 - May 2002
Teleglobe November 1980 - November 1996
Societe Canadienne Des Postes September 1975 - November 1980
Skills
Sarbanes-Oxley Act, Internal Audit, Accounting, COBIT, Governance, Process Improvement, Business Process..., Business Process
Education
HEC Montréal 1972 — 1975
Baccalauréat en administration des affaires
Joshua Garay's Fido Solutions Experience October 2012 - Present
Job Operations and Sales Manager at IVY Commercial Doors, Fido Sales Associate
Industry Retail
Experience
Fido Solutions October 2012 - Present
Best Buy Canada June 2009 - October 2012
Best Buy Canada August 2004 - June 2009
Skills
Mobile Devices, Sales, Time Management, Customer Satisfaction, Management, Team Leadership, Strategy, Leadership, Product Marketing, Merchandising, Training, Selling, Customer Service, Analysis, Customer Experience, Inventory Management, Retail, Store Management
Education
York University 2010 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Seneca College of Applied Arts and Technology 2007 — 2010
Advanced Degree, Chemical Engineering Technology/Technician
Fido Solutions October 2012 - Present
Best Buy Canada June 2009 - October 2012
Best Buy Canada August 2004 - June 2009
Skills
Mobile Devices, Sales, Time Management, Customer Satisfaction, Management, Team Leadership, Strategy, Leadership, Product Marketing, Merchandising, Training, Selling, Customer Service, Analysis, Customer Experience, Inventory Management, Retail, Store Management
Education
York University 2010 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Seneca College of Applied Arts and Technology 2007 — 2010
Advanced Degree, Chemical Engineering Technology/Technician
Micheal Ibrahim's Fido Solutions Experience November 2008 - October 2010
Job Analyst at BNP Paribas
Industry Accounting
Experience
BNP Paribas August 2015 - Present
RGA Life Reinsurance Company of Canada July 2013 - July 2015
Atelier Dimension Plus February 2013 - July 2013
Lanvain Design July 2012 - December 2012
Curateur public du Québec November 2010 - July 2012
Fido Solutions November 2008 - October 2010
National Bank of Canada August 2007 - October 2008
Skills
Finance, Accounting, Financial Accounting, Financial Analysis, Corporate Finance, Financial Reporting, Budgets, Analysis, Microsoft Office, Windows, Lotus Note, Simple Comptable, Impôt Expert, Team Leadership, Tax Preparation, Income Tax, Cost Accounting, Payroll Analysis, PeopleSoft, Risk Management, Canadian GAAP, US GAAP reporting, SAP, Oracle, Controlling Budgets, QuickBooks, Bugeting, Great Plains Software, IFRS, Sage, Corporate Tax
Education
Université de Sherbrooke 2011 — 2013
Microprogramme de 2e cycle en expertise professionnelle au titre CGA, Comptabilité
Université de Québec à Montréal 2007 — 2010
Baccalauréat en Sciences Comptables (B.A.A.), Comptabilité
BNP Paribas August 2015 - Present
RGA Life Reinsurance Company of Canada July 2013 - July 2015
Atelier Dimension Plus February 2013 - July 2013
Lanvain Design July 2012 - December 2012
Curateur public du Québec November 2010 - July 2012
Fido Solutions November 2008 - October 2010
National Bank of Canada August 2007 - October 2008
Skills
Finance, Accounting, Financial Accounting, Financial Analysis, Corporate Finance, Financial Reporting, Budgets, Analysis, Microsoft Office, Windows, Lotus Note, Simple Comptable, Impôt Expert, Team Leadership, Tax Preparation, Income Tax, Cost Accounting, Payroll Analysis, PeopleSoft, Risk Management, Canadian GAAP, US GAAP reporting, SAP, Oracle, Controlling Budgets, QuickBooks, Bugeting, Great Plains Software, IFRS, Sage, Corporate Tax
Education
Université de Sherbrooke 2011 — 2013
Microprogramme de 2e cycle en expertise professionnelle au titre CGA, Comptabilité
Université de Québec à Montréal 2007 — 2010
Baccalauréat en Sciences Comptables (B.A.A.), Comptabilité
Gabriel James, PMP's Fido Solutions Experience 2002 - 2003
Job HNHB eHealth Program Management Office
Industry Hospital & Health Care
Experience
Hamilton Health Sciences January 2014 - Present
Moneris Solutions June 2008 - December 2013
Apple 2007 - 2008
BlueBand Digital 2007 - 2008
IBM June 2003 - August 2007
Fido Solutions 2002 - 2003
Suncor Energy May 2000 - August 2001
FedEx Express 1999 - 2000
Indigo 1999 - 2000
Skills
Requirements Analysis, Business Analysis, SDLC, Vendor Management, Credit Cards, Requirements Gathering, Payments, Payment Card Processing, Electronic Payments, Mobile Payments, Business Process..., Debit Cards, Project Management, Integration, Business Requirements, Payment Systems, Project Portfolio..., User Acceptance Testing, Relationship Management, PMO, Risk Management, Team Leadership
Education
Ryerson University 2010 — 2012
Continuing Education Certificate, Certificate in Project Management
Schulich Executive Education Centre, Schulich York University 2008 — 2008
Masters Certificate in Business Analysis
Ryerson University 1996 — 2002
Bachelor of Commerce (BCom), Information Technology
Hamilton Health Sciences January 2014 - Present
Moneris Solutions June 2008 - December 2013
Apple 2007 - 2008
BlueBand Digital 2007 - 2008
IBM June 2003 - August 2007
Fido Solutions 2002 - 2003
Suncor Energy May 2000 - August 2001
FedEx Express 1999 - 2000
Indigo 1999 - 2000
Skills
Requirements Analysis, Business Analysis, SDLC, Vendor Management, Credit Cards, Requirements Gathering, Payments, Payment Card Processing, Electronic Payments, Mobile Payments, Business Process..., Debit Cards, Project Management, Integration, Business Requirements, Payment Systems, Project Portfolio..., User Acceptance Testing, Relationship Management, PMO, Risk Management, Team Leadership
Education
Ryerson University 2010 — 2012
Continuing Education Certificate, Certificate in Project Management
Schulich Executive Education Centre, Schulich York University 2008 — 2008
Masters Certificate in Business Analysis
Ryerson University 1996 — 2002
Bachelor of Commerce (BCom), Information Technology
Nico Cheong's Fido Solutions Experience October 2010 - November 2013
Job Technical Writer at Oracle
Industry Writing and Editing
Experience
Oracle May 2015 - Present
CaseWare International Inc. July 2013 - April 2015
Fido Solutions October 2010 - November 2013
TD January 2013 - April 2013
Skills
Technical Writing, Copy Editing, Web Content, Microsoft Word, Public Speaking, Social Media Marketing, Customer Experience, Customer Satisfaction, HTML, FrameMaker, DITA, Information Development, End-user manuals, Release Management, Blogging, Technical Documentation, Editing, Creative Writing, Technical Communication, Photoshop, CRM, Team Leadership, InDesign, SEO, Time Management, Proofreading, Marketing, Adobe Creative Suite, Content Development, Windows, SDLC, Project Management, Copywriting, Email Marketing, Online Advertising, Graphic Design, Training, Content Management, Software Documentation
Education
Seneca College of Applied Arts and Technology 2012 — 2013
Certificate, Technical Communication, Graduated with High Honours
York University 2009 — 2012
BA, Professional Writing (Institutional Stream) & Communication Studies
Oracle May 2015 - Present
CaseWare International Inc. July 2013 - April 2015
Fido Solutions October 2010 - November 2013
TD January 2013 - April 2013
Skills
Technical Writing, Copy Editing, Web Content, Microsoft Word, Public Speaking, Social Media Marketing, Customer Experience, Customer Satisfaction, HTML, FrameMaker, DITA, Information Development, End-user manuals, Release Management, Blogging, Technical Documentation, Editing, Creative Writing, Technical Communication, Photoshop, CRM, Team Leadership, InDesign, SEO, Time Management, Proofreading, Marketing, Adobe Creative Suite, Content Development, Windows, SDLC, Project Management, Copywriting, Email Marketing, Online Advertising, Graphic Design, Training, Content Management, Software Documentation
Education
Seneca College of Applied Arts and Technology 2012 — 2013
Certificate, Technical Communication, Graduated with High Honours
York University 2009 — 2012
BA, Professional Writing (Institutional Stream) & Communication Studies
David Pierre, Pl. Fin.'s Fido Solutions Experience January 2005 - May 2010
Job Planificateur Financier at BMO Investments Inc.
Industry Banking
Experience
BMO Investments Inc. August 2013 - Present
BMO Investments Inc. November 2012 - August 2013
BMO Financial Group May 2010 - November 2012
Fido Solutions January 2005 - May 2010
Skills
Mutual Funds, Banking, Teamwork, Financial Planning, Investments
Education
Institut québécois de planification financière (IQPF) 2013 — 2013
Planification Financière Pl. Fin., Planification et services financiers
École des sciences de la gestion (ESG UQAM) 2007 — 2010
Baccalauréat en Administration des Affaires (B.A.A), Administration et gestion des affaires, général
BMO Investments Inc. August 2013 - Present
BMO Investments Inc. November 2012 - August 2013
BMO Financial Group May 2010 - November 2012
Fido Solutions January 2005 - May 2010
Skills
Mutual Funds, Banking, Teamwork, Financial Planning, Investments
Education
Institut québécois de planification financière (IQPF) 2013 — 2013
Planification Financière Pl. Fin., Planification et services financiers
École des sciences de la gestion (ESG UQAM) 2007 — 2010
Baccalauréat en Administration des Affaires (B.A.A), Administration et gestion des affaires, général
Olivier Lacoursiere's Fido Solutions Experience December 2008 - May 2011
Job Group Manager Reactive Retention
Industry Telecommunications
Experience
Rogers Communications September 2014 - Present
Fido December 2008 - Present
Fido Solutions December 2008 - May 2011
Rogers Communications Inc. June 2002 - December 2008
Skills
Telecommunications, Competitive Intelligence, Call Centers, Customer Experience, Wireless, Marketing Strategy, Customer Retention, Forecasting, Team Management, CRM, Customer Service
Education
Université Laval 2002 — 2004
MBA, Business Management
Université de Montréal 1999 — 2002
B.Sc, Psychology
Rogers Communications September 2014 - Present
Fido December 2008 - Present
Fido Solutions December 2008 - May 2011
Rogers Communications Inc. June 2002 - December 2008
Skills
Telecommunications, Competitive Intelligence, Call Centers, Customer Experience, Wireless, Marketing Strategy, Customer Retention, Forecasting, Team Management, CRM, Customer Service
Education
Université Laval 2002 — 2004
MBA, Business Management
Université de Montréal 1999 — 2002
B.Sc, Psychology
Hugues Morin-Forest's Fido Solutions Experience November 2007 - November 2009
Job Conseiller études, recherches et encadrement Centre de service (TIC) Groupe technologie à Hydro Québec
Industry Information Technology and Services
Experience
Hydro Québec August 2010 - August 2014
Fido Solutions November 2007 - November 2009
Fido Solutions September 2005 - November 2007
Fido Solutions November 2000 - September 2005
Skills
Testing, Telecommunications, Team Leadership, Business Analysis, Change Management, Call Centers, Project Management, Process Improvement, Customer Experience, Integration, Visio, Wireless, ITIL, Workforce Management
Education
Université de Montréal - HEC Montréal 2007 — 2009
Certificat, Gestion de projets
Université de Montréal - HEC Montréal 2007 — 2009
Certificat, Systèmes d'information et analyse d'affaires
Hydro Québec August 2010 - August 2014
Fido Solutions November 2007 - November 2009
Fido Solutions September 2005 - November 2007
Fido Solutions November 2000 - September 2005
Skills
Testing, Telecommunications, Team Leadership, Business Analysis, Change Management, Call Centers, Project Management, Process Improvement, Customer Experience, Integration, Visio, Wireless, ITIL, Workforce Management
Education
Université de Montréal - HEC Montréal 2007 — 2009
Certificat, Gestion de projets
Université de Montréal - HEC Montréal 2007 — 2009
Certificat, Systèmes d'information et analyse d'affaires
Diana Yuk's Fido Solutions Experience June 2008 - January 2013
Job Recent graduate from Simon Fraser University
Industry Retail
Experience
Fido Solutions June 2008 - January 2013
PICS Smartcard Inc. 2013 - 2013
Skills
Customer Service, Social Media, Teamwork, Marketing Strategy, Social Media Marketing, Customer Satisfaction, Team Leadership, Marketing
Education
Simon Fraser University 2007 — 2012
Bachelor of Business Administration (BBA), Marketing and International Business
Universiteit Maastricht / Maastricht University
Exchange Term
Fido Solutions June 2008 - January 2013
PICS Smartcard Inc. 2013 - 2013
Skills
Customer Service, Social Media, Teamwork, Marketing Strategy, Social Media Marketing, Customer Satisfaction, Team Leadership, Marketing
Education
Simon Fraser University 2007 — 2012
Bachelor of Business Administration (BBA), Marketing and International Business
Universiteit Maastricht / Maastricht University
Exchange Term
Amélie Laurence's Fido Solutions Experience March 2005 - August 2010
Job Conseillère au développement professionnel chez Centre jeunesse de Montréal Institut universitaire
Industry Professional Training & Coaching
Experience
Centre jeunesse de Montréal - Institut universitaire December 2014 - Present
Ellicom August 2010 - October 2014
Fido Solutions March 2005 - August 2010
Skills
Storyboarding, Training, E-Learning, Instructional Design, Needs Analysis, ADDIE, Blended Learning, Instructor-led Training, Training Delivery, Captivate, Learning Management..., Coaching, Distance Learning, Adult Education, Organizational..., Employee Training, Technical Writing, Change Management, Project Management, Gestion de projet
Education
Université du Québec - Télé-université 2015 — 2018
DESS en technologie éducative (en cours)
HEC Montréal 2004 — 2007
Certificat, Gestion des ressources humaines
Université de Montréal 1995 — 1998
baccalauréat, Psychologie
Centre jeunesse de Montréal - Institut universitaire December 2014 - Present
Ellicom August 2010 - October 2014
Fido Solutions March 2005 - August 2010
Skills
Storyboarding, Training, E-Learning, Instructional Design, Needs Analysis, ADDIE, Blended Learning, Instructor-led Training, Training Delivery, Captivate, Learning Management..., Coaching, Distance Learning, Adult Education, Organizational..., Employee Training, Technical Writing, Change Management, Project Management, Gestion de projet
Education
Université du Québec - Télé-université 2015 — 2018
DESS en technologie éducative (en cours)
HEC Montréal 2004 — 2007
Certificat, Gestion des ressources humaines
Université de Montréal 1995 — 1998
baccalauréat, Psychologie
Samantha Tindall's Fido Solutions Experience October 2012 - May 2013
Job Dog grooming trainee
Industry Retail
Experience
Signature Retirement Living September 2013 - Present
PetSmart April 2013 - Present
Fido Solutions October 2012 - May 2013
Rogers Communications September 2012 - October 2012
Fido August 2011 - August 2012
WIND Mobile October 2009 - August 2011
WIND Mobile October 2009 - August 2011
Soft Moc August 2008 - October 2009
Green Earth 2007 - 2008
Skills
Photography, Customer Experience, Retail, Wireless, Sales, Customer Service, Merchandising, Retail Sales, Mobile Devices, Inventory Management, Store Management, Microsoft Excel, Outlook, Telecommunications, Direct Sales, Visual Merchandising
Education
Georgian College
Interior Design
Signature Retirement Living September 2013 - Present
PetSmart April 2013 - Present
Fido Solutions October 2012 - May 2013
Rogers Communications September 2012 - October 2012
Fido August 2011 - August 2012
WIND Mobile October 2009 - August 2011
WIND Mobile October 2009 - August 2011
Soft Moc August 2008 - October 2009
Green Earth 2007 - 2008
Skills
Photography, Customer Experience, Retail, Wireless, Sales, Customer Service, Merchandising, Retail Sales, Mobile Devices, Inventory Management, Store Management, Microsoft Excel, Outlook, Telecommunications, Direct Sales, Visual Merchandising
Education
Georgian College
Interior Design
Ali Mansoor's Fido Solutions Experience July 2006 - March 2008
Job Systems Analyst I, Digital Productivity and Innovation, Technology Service Management (TSM) at Loblaw Companies Limited
Industry Retail
Experience
Loblaw Companies Limited January 2014 - Present
Loblaw Companies Limited January 2012 - December 2013
Loblaw Companies Limited June 2010 - December 2011
Research In Motion April 2009 - September 2009
Research In Motion May 2008 - April 2009
Fido Solutions July 2006 - March 2008
Skills
Troubleshooting, SQL, Microsoft Office, Business Analysis, VBA, MS Project, Business Objects, Systems Analysis, HTML, Windows, ITIL, SPSS, Unix, Flash Animation, Flash Design, Dreamweaver, Fireworks, Photoshop, Excel, Crystal Reports, C, AIX, BMC Remedy, Analytics, SNMP, DNS, Visual Basic, Akamai, Bluecoat, IIS, SharePoint Server, SharePoint..., Microsoft Project, DHCP, IP management, eHealth, Health Informatics
Education
McMaster University 2011 — 2014
Master of Science (M.Sc.), eHealth (Health Informatics)
McMaster University 2005 — 2010
Honours Bachelor of Commerce (B.Com.), Information Systems
Loblaw Companies Limited January 2014 - Present
Loblaw Companies Limited January 2012 - December 2013
Loblaw Companies Limited June 2010 - December 2011
Research In Motion April 2009 - September 2009
Research In Motion May 2008 - April 2009
Fido Solutions July 2006 - March 2008
Skills
Troubleshooting, SQL, Microsoft Office, Business Analysis, VBA, MS Project, Business Objects, Systems Analysis, HTML, Windows, ITIL, SPSS, Unix, Flash Animation, Flash Design, Dreamweaver, Fireworks, Photoshop, Excel, Crystal Reports, C, AIX, BMC Remedy, Analytics, SNMP, DNS, Visual Basic, Akamai, Bluecoat, IIS, SharePoint Server, SharePoint..., Microsoft Project, DHCP, IP management, eHealth, Health Informatics
Education
McMaster University 2011 — 2014
Master of Science (M.Sc.), eHealth (Health Informatics)
McMaster University 2005 — 2010
Honours Bachelor of Commerce (B.Com.), Information Systems
Jon Wong, CA's Fido Solutions Experience July 2008 - September 2010
Job Tax Specialist at KPMG Canada
Industry Accounting
Experience
CPA Western School of Business (Independent Contractor) May 2014 - Present
KPMG Canada December 2013 - September 2015
CPA Canada (Chartered Professional Accountants Canada) July 2015 - July 2015
CPA Canada (Chartered Professional Accountants Canada) December 2014 - December 2014
CPA Canada (Chartered Professional Accountants Canada) October 2014 - October 2014
CA School of Business (Independent Contractor) July 2013 - August 2014
D+H Group LLP Chartered Accountants September 2010 - November 2013
Fido Solutions July 2008 - September 2010
Simon Fraser University September 2008 - August 2009
Skills
Direct Sales, Telecommunications, Sales, Customer Satisfaction, Customer Retention, Accounting, Financial Accounting, Financial Reporting, Tax Preparation, Tax Returns, Corporate Tax, Auditing, Microsoft Office, Tax Advisory, Personal Tax Planning, Personal Income Tax..., Corporate Tax Planning, Reviews, Income Tax, ASPE, Internal Control..., Bookkeeping
Education
CA School of Business 2010 — 2012
CA, Accounting, Competency with Distinction in Modules 3, 4 & 5 (Top 1-2% of writers)
Simon Fraser University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
CPA Western School of Business (Independent Contractor) May 2014 - Present
KPMG Canada December 2013 - September 2015
CPA Canada (Chartered Professional Accountants Canada) July 2015 - July 2015
CPA Canada (Chartered Professional Accountants Canada) December 2014 - December 2014
CPA Canada (Chartered Professional Accountants Canada) October 2014 - October 2014
CA School of Business (Independent Contractor) July 2013 - August 2014
D+H Group LLP Chartered Accountants September 2010 - November 2013
Fido Solutions July 2008 - September 2010
Simon Fraser University September 2008 - August 2009
Skills
Direct Sales, Telecommunications, Sales, Customer Satisfaction, Customer Retention, Accounting, Financial Accounting, Financial Reporting, Tax Preparation, Tax Returns, Corporate Tax, Auditing, Microsoft Office, Tax Advisory, Personal Tax Planning, Personal Income Tax..., Corporate Tax Planning, Reviews, Income Tax, ASPE, Internal Control..., Bookkeeping
Education
CA School of Business 2010 — 2012
CA, Accounting, Competency with Distinction in Modules 3, 4 & 5 (Top 1-2% of writers)
Simon Fraser University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Claudia Cioban's Fido Solutions Experience August 2007 - April 2008
Job Accounting Officer
Industry Banking
Experience
Bdc May 2015 - Present
Bank April 2009 - May 2015
Fido Solutions August 2007 - April 2008
Fido Solutions November 2002 - July 2007
Skills
Team Leadership, Customer Experience, Customer Service, Sales Management, Financial Analysis, Accounting, Teamwork, Banking, Sales, Team Building, Management, Business Planning, Project Planning, Inventory Management, PeopleSoft, Accounts Receivable, Project Management, Finance, Negotiation
Education
Toronto School of Business 1998 — 1999
Diploma
London Business School, U. of London
Bdc May 2015 - Present
Bank April 2009 - May 2015
Fido Solutions August 2007 - April 2008
Fido Solutions November 2002 - July 2007
Skills
Team Leadership, Customer Experience, Customer Service, Sales Management, Financial Analysis, Accounting, Teamwork, Banking, Sales, Team Building, Management, Business Planning, Project Planning, Inventory Management, PeopleSoft, Accounts Receivable, Project Management, Finance, Negotiation
Education
Toronto School of Business 1998 — 1999
Diploma
London Business School, U. of London
Gerald Cheung's Fido Solutions Experience April 2015 - Present
Job My career begins now. I will finish my degree while pursuing it.
Industry Wireless
Experience
Fido Solutions April 2015 - Present
Fido Solutions April 2015 - Present
The Home Depot May 2010 - September 2014
Facility Association June 2009 - August 2009
Paramount Canada's Wonderland 2004 - 2004
Skills
Microsoft Office, Word, Excel, Accounting, PowerPoint, Outlook, Customer Service, Retail, Bookkeeping, Access, Microsoft Excel, Data Entry, Microsoft Word, Teamwork, Sales, Financial Analysis, Inventory Management, Financial Reporting
Education
York University 2008 — 2014
Bachelor of Arts (BA), Business Economics
Seneca College of Applied Arts and Technology 2006 — 2008
Diploma, General Arts and Science - Business Stream
University of Toronto at Scarborough 2004 — 2006
Fido Solutions April 2015 - Present
Fido Solutions April 2015 - Present
The Home Depot May 2010 - September 2014
Facility Association June 2009 - August 2009
Paramount Canada's Wonderland 2004 - 2004
Skills
Microsoft Office, Word, Excel, Accounting, PowerPoint, Outlook, Customer Service, Retail, Bookkeeping, Access, Microsoft Excel, Data Entry, Microsoft Word, Teamwork, Sales, Financial Analysis, Inventory Management, Financial Reporting
Education
York University 2008 — 2014
Bachelor of Arts (BA), Business Economics
Seneca College of Applied Arts and Technology 2006 — 2008
Diploma, General Arts and Science - Business Stream
University of Toronto at Scarborough 2004 — 2006
Jean-François Blais's Fido Solutions Experience 1996 - 1999
Job Journaliste à la recherche chez RadioCanada
Industry Broadcast Media
Experience
Radio-Canada April 2002 - Present
Fido Solutions 1996 - 1999
Accenture September 1990 - 1996
Education
1999 — 2002
Baccalauréat, Communications (journalisme)
1987 — 1990
Baccalauréat, Administration des affaires
Radio-Canada April 2002 - Present
Fido Solutions 1996 - 1999
Accenture September 1990 - 1996
Education
1999 — 2002
Baccalauréat, Communications (journalisme)
1987 — 1990
Baccalauréat, Administration des affaires
Calin Zugrav's Fido Solutions Experience May 2013 - Present
Job Représentant des ventes Fido
Industry Telecommunications
Pene Yuen's Fido Solutions Experience September 2003 - December 2008
Job Regional Brand and Retail at Rogers Wireless
Industry Telecommunications
Experience
Rogers Communications August 2014 - Present
Rogers Communications March 2012 - Present
Rogers Communications December 2008 - March 2012
Fido Solutions September 2003 - December 2008
Skills
Event Planning, Retail, Sales Management, Promotions, Sponsorship, Microsoft Office, Performance Management, Competitive Intelligence, Coaching, Inventory Management, Team Leadership, Social Media, Problem Solving, Telecommunications, Customer Experience, Marketing Strategy, Marketing Communications, Marketing Management, Marketing, Advertising, Brand Management, Account Management, Product Marketing, Budgets, Cross-functional Team..., Forecasting, Leadership, Management, Sales, Direct Sales, Customer Satisfaction, Competitive Analysis, Customer Retention, Media Buying, Media Planning
Education
Southern Alberta Institute of Technology 2014 — 2014
Natural Gas Marketing
Mount Royal University 2009 — 2012
Bachelor of Business Administration (BBA), marketing
Mount Royal College 2005 — 2008
College Diploma, Marketing/Marketing Management, General
Mount Royal College 2000 — 2001
College Diploma, Liberal Arts and Sciences, General Studies and Humanities
Mount Royal College 1997 — 2000
College Certificate, Liberal Arts and Sciences, General Studies and Humanities
Rogers Communications August 2014 - Present
Rogers Communications March 2012 - Present
Rogers Communications December 2008 - March 2012
Fido Solutions September 2003 - December 2008
Skills
Event Planning, Retail, Sales Management, Promotions, Sponsorship, Microsoft Office, Performance Management, Competitive Intelligence, Coaching, Inventory Management, Team Leadership, Social Media, Problem Solving, Telecommunications, Customer Experience, Marketing Strategy, Marketing Communications, Marketing Management, Marketing, Advertising, Brand Management, Account Management, Product Marketing, Budgets, Cross-functional Team..., Forecasting, Leadership, Management, Sales, Direct Sales, Customer Satisfaction, Competitive Analysis, Customer Retention, Media Buying, Media Planning
Education
Southern Alberta Institute of Technology 2014 — 2014
Natural Gas Marketing
Mount Royal University 2009 — 2012
Bachelor of Business Administration (BBA), marketing
Mount Royal College 2005 — 2008
College Diploma, Marketing/Marketing Management, General
Mount Royal College 2000 — 2001
College Diploma, Liberal Arts and Sciences, General Studies and Humanities
Mount Royal College 1997 — 2000
College Certificate, Liberal Arts and Sciences, General Studies and Humanities
Sanja Ivanovic's Fido Solutions Experience 2006 - 2010
Job Conseillère, Formation continue chez Keurig Canada
Industry Consumer Goods
Experience
Keurig Canada March 2014 - Present
GMCR Canada September 2010 - March 2014
Fido Solutions 2006 - 2010
Skills
Talent Management, Recruiting, Employee Relations, Talent Acquisition, Human Resources, Performance Management, Leadership, Acquisition de talents, Gestion des performances, Ressources humaines
Education
Université de Montréal 2006 — 2009
Relations Industrielles
Champlain Regional College 2003 — 2005
Social Science
Keurig Canada March 2014 - Present
GMCR Canada September 2010 - March 2014
Fido Solutions 2006 - 2010
Skills
Talent Management, Recruiting, Employee Relations, Talent Acquisition, Human Resources, Performance Management, Leadership, Acquisition de talents, Gestion des performances, Ressources humaines
Education
Université de Montréal 2006 — 2009
Relations Industrielles
Champlain Regional College 2003 — 2005
Social Science
Michael Beaty's Fido Solutions Experience 2006 - 2012
Job Client Success Specialist at Chimp Charitable Impact
Industry Information Technology and Services
Experience
Chimp - Charitable Impact June 2015 - Present
iATS Payments July 2013 - April 2015
TD Bank 2011 - 2013
Fido Solutions 2006 - 2012
The Ruddy Potato Whole Foods Market 2002 - 2004
Skills
Japanese, Customer Service, Sales, CRM, Intercultural..., Customer Satisfaction, International Relations, Research, Salesforce.com, Teaching, Teaching English as a..., Team Leadership, Social Media, Leadership, Translation, Teamwork, English, Editing, Photoshop, Management, SaaS, Customer Experience, Sales Management, Customer Retention, Japanese culture, Team Building, Direct Sales, Foreign Languages, Multilingual, International Business, Solution Selling, Project Management, Nonprofits, Charities, SOP Development, Salesforce.com..., Salesforce.com..., Salesforce Training
Education
The University of British Columbia 2007 — 2011
BA, Asian Studies - Languages and Cultures
早稲田大学 / Waseda University 2009 — 2010
Academic Exchange Program, SILS - Japanese Language & Culture Studies
Capilano University 2003 — 2006
University Transfer Program, Asian Studies
愛知学泉大学 - Aichi Gakusen University 2004 — 2005
Academic & Cultural Exchange, Japanese Language, Culture, History
Chimp - Charitable Impact June 2015 - Present
iATS Payments July 2013 - April 2015
TD Bank 2011 - 2013
Fido Solutions 2006 - 2012
The Ruddy Potato Whole Foods Market 2002 - 2004
Skills
Japanese, Customer Service, Sales, CRM, Intercultural..., Customer Satisfaction, International Relations, Research, Salesforce.com, Teaching, Teaching English as a..., Team Leadership, Social Media, Leadership, Translation, Teamwork, English, Editing, Photoshop, Management, SaaS, Customer Experience, Sales Management, Customer Retention, Japanese culture, Team Building, Direct Sales, Foreign Languages, Multilingual, International Business, Solution Selling, Project Management, Nonprofits, Charities, SOP Development, Salesforce.com..., Salesforce.com..., Salesforce Training
Education
The University of British Columbia 2007 — 2011
BA, Asian Studies - Languages and Cultures
早稲田大学 / Waseda University 2009 — 2010
Academic Exchange Program, SILS - Japanese Language & Culture Studies
Capilano University 2003 — 2006
University Transfer Program, Asian Studies
愛知学泉大学 - Aichi Gakusen University 2004 — 2005
Academic & Cultural Exchange, Japanese Language, Culture, History
Maude Lapointe's Fido Solutions Experience May 1999 - December 2001
Job Adjointe Administrative, Responsable de la Mobilité Étudiante et Enseignante chez Cegep Édouard Montpetit
Industry Education Management
Experience
Collège Édouard Montpetit October 2010 - Present
Théatre de la Ville August 2005 - September 2008
Fido Solutions May 1999 - December 2001
Education
Université de Sherbrooke 1997 — 1999
Baccalauréat, Administration des Affaires - Marketing
Collège Édouard Montpetit October 2010 - Present
Théatre de la Ville August 2005 - September 2008
Fido Solutions May 1999 - December 2001
Education
Université de Sherbrooke 1997 — 1999
Baccalauréat, Administration des Affaires - Marketing
pierre lecocq's Fido Solutions Experience 2001 - 2005
Job
Industry Consumer Goods
Experience
Fido Solutions 2001 - 2005
Education
HEC Montréal
Fido Solutions 2001 - 2005
Education
HEC Montréal
Aicha Talbi's Fido Solutions Experience May 2011 - November 2012
Job Candidate pour CRHA
Industry Human Resources
Experience
Fido Solutions May 2011 - November 2012
Education
HEC Montréal 2012 — 2012
BAA ressource humaine, Ressource humaine
HEC Montréal 2006 — 2010
BAA management, Management
Fido Solutions May 2011 - November 2012
Education
HEC Montréal 2012 — 2012
BAA ressource humaine, Ressource humaine
HEC Montréal 2006 — 2010
BAA management, Management
Julie Zou's Fido Solutions Experience December 2013 - Present
Job Marketing Consultant/ Project Manager at ZAxis Consulting
Industry Financial Services
Experience
Fido Solutions December 2013 - Present
Top Tutoring July 2013 - Present
Z-Axis Consulting May 2013 - Present
Big Mama Student Services Ltd. August 2013 - November 2013
Simon Fraser University September 2011 - May 2013
Big Mama Student Services Ltd. September 2012 - December 2012
VANOC February 2010 - March 2010
Skills
Project Management, Risk Management, Customer Service, Microsoft Office, Multi Tasking, Portfolio Management, client service, Cash Flow Forecasting, Office Administration, Mandarin, Deadline Oriented, Web Design, Peer Tutoring, Mentoring
Education
Simon Fraser University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance
Fido Solutions December 2013 - Present
Top Tutoring July 2013 - Present
Z-Axis Consulting May 2013 - Present
Big Mama Student Services Ltd. August 2013 - November 2013
Simon Fraser University September 2011 - May 2013
Big Mama Student Services Ltd. September 2012 - December 2012
VANOC February 2010 - March 2010
Skills
Project Management, Risk Management, Customer Service, Microsoft Office, Multi Tasking, Portfolio Management, client service, Cash Flow Forecasting, Office Administration, Mandarin, Deadline Oriented, Web Design, Peer Tutoring, Mentoring
Education
Simon Fraser University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance
Selina Lai's Fido Solutions Experience September 2007 - September 2011
Job Event Planner at ACT Autism Community Training
Industry Events Services
Experience
ACT - Autism Community Training January 2014 - Present
Society for Children and Youth of BC September 2011 - December 2013
City of Vancouver February 2012 - October 2012
Fido Solutions September 2007 - September 2011
Skills
Event Planning, Event Management, Outlook, Customer Service, Leadership Development, Microsoft Office, Training, Social Networking, Microsoft Word, Fundraising, Sales, Microsoft Excel
Education
Simon Fraser University
Bachelor of Arts (BA), Sociology
Simon Fraser University
Certificate, Sustainable Community Development
ACT - Autism Community Training January 2014 - Present
Society for Children and Youth of BC September 2011 - December 2013
City of Vancouver February 2012 - October 2012
Fido Solutions September 2007 - September 2011
Skills
Event Planning, Event Management, Outlook, Customer Service, Leadership Development, Microsoft Office, Training, Social Networking, Microsoft Word, Fundraising, Sales, Microsoft Excel
Education
Simon Fraser University
Bachelor of Arts (BA), Sociology
Simon Fraser University
Certificate, Sustainable Community Development
Manny Singh's Fido Solutions Experience August 2006 - October 2007
Job Telecommunications Professional
Industry Telecommunications
Experience
Accenture May 2013 - Present
Shaw Communications October 2011 - December 2012
Trader Corporation October 2007 - November 2009
Fido Solutions August 2006 - October 2007
Skills
Customer Service, Technical Support, PeopleSoft, Retention Programs, Online Advertising, Call Centers, Team Leadership, Customer Satisfaction, Customer Experience, Networking, Telecommunications, Telephone Skills, Solution Selling, B2B, Cold Calling, Invoicing, Customer Retention, Sales Process, SAP CRM, Advertising, Salesforce.com, Sales, Training
Education
Humber College 1995 — 1998
Bachelor of Business Administration (B.B.A.), Accounting and Finance
North Albion Collegiate 1991 — 1995
OSSD, Business/Commerce, General
Accenture May 2013 - Present
Shaw Communications October 2011 - December 2012
Trader Corporation October 2007 - November 2009
Fido Solutions August 2006 - October 2007
Skills
Customer Service, Technical Support, PeopleSoft, Retention Programs, Online Advertising, Call Centers, Team Leadership, Customer Satisfaction, Customer Experience, Networking, Telecommunications, Telephone Skills, Solution Selling, B2B, Cold Calling, Invoicing, Customer Retention, Sales Process, SAP CRM, Advertising, Salesforce.com, Sales, Training
Education
Humber College 1995 — 1998
Bachelor of Business Administration (B.B.A.), Accounting and Finance
North Albion Collegiate 1991 — 1995
OSSD, Business/Commerce, General
Fido