Florida Blue
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Florida Blue List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Florida Blue. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Florida Blue Salaries. You can even request information on how much does Florida Blue pay if you want to. Learn about salaries, pros and cons of working for Florida Blue directly from the past employees.
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1,805 Florida Blue employees in database. Find out everything there's to know about Florida Blue employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Florida Blue Employees
Sodexo December 2013 - Present
Convergys October 2011 - December 2013
MILVETS Systems Technology, Inc. February 2011 - July 2011
Lincoln Educational Services August 2009 - February 2011
Florida Blue October 2007 - December 2008
Ultimate Staffing March 2006 - January 2007
Westaff October 2002 - December 2005
Skills
Recruiting, PeopleSoft, Microsoft Office, Onboarding, Taleo, Applicant Tracking..., Training, Interviews, New Hire Orientations, Employee Relations, Human Resources, Internet Recruiting, Sourcing, HR Policies, Temporary Placement, Payroll, Employee Benefits, Screening
Education
Northern Essex Community College
Newport Pacific High School
Florida Blue January 2014 - Present
Incepture April 2013 - Present
Life & Specialty Ventures, LLC August 2008 - April 2013
Kelly Scientific Resources March 2008 - August 2008
Florida Blue March 1998 - October 2007
Skills
Project Management, Project Planning, Experienced Business..., Health Insurance, SDLC, Performance Testing, Business Analysis, Business Process..., Business Process Testing, Business Requirements, Dental Insurance, Vendor Management..., Integration, Analysis, User Acceptance Testing, Visio, Requirements Gathering, Vendor Management, Requirements Analysis, SharePoint, Training, PMP, PMO
Education
Jones College-Jacksonville 1994 — 1998
Associate of Science (A.S.), Accounting and Computer Science
Blue Cross and Blue Shield of Tennessee July 2014 - Present
Florida Blue September 2010 - July 2014
Aware Not Afraid 2009 - July 2014
Blue Cross and Blue Shield of Florida 2010 - 2011
Re/Max Greater Atlanta 2007 - 2008
Skills
Marketing, Program Management, First Time Home Buyers, Real Estate, Sales, Team Building, Public Speaking, Insurance, Coaching, Strategic Planning, Leadership, Sales Management, Training, Selling, Customer Satisfaction, Customer Service, Management, New Business Development
Education
North Carolina Agricultural and Technical State University 1999 — 2001
MSW, Social Work
RJ Reynolds High School 1993 — 1997
University of North Carolina at Chapel Hill 1993 — 1997
BA, Psychology
Florida Blue September 2012 - October 2014
Publix Super Markets February 2012 - August 2012
Florida Department of Economic Opportunity (DEO) June 2011 - February 2012
GEICO January 2011 - June 2011
FIFA April 2007 - December 2009
BMW July 2006 - April 2007
Mahindra Satyam May 2006 - July 2006
Skills
C#, .NET, JavaScript, VB.NET, ASP, ASP.NET, JSON, AJAX, WCF, Web Services, windows workflow..., Entity Framework, EPiServer, UML, IIS, ADO.NET, Microsoft SQL Server, Oracle, XML, SOA, SOAP, Visual Studio, NUnit, LLBLGen, LINQ
Education
Fairleigh Dickinson University-Metropolitan Campus 2010 — 2012
Master of Business Administration (MBA), Management Information Systems, General
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor's degree, Mechanical Engineering
GuideWell August 2014 - Present
Florida Blue November 2013 - July 2014
Florida Blue August 2010 - October 2013
Blue Cross and Blue Shield of Florida January 2000 - January 2001
Blue Cross and Blue Shield of Florida January 1999 - January 2000
Blue Cross and Blue Shield of Florida January 1997 - January 1999
Blue Cross and Blue Shield of Florida January 1994 - January 1996
Princeton Review January 1992 - January 1993
Skills
Marketing, Social Media, Marketing Communications, Social Media Marketing, Facebook, Social Media Blogging, Twitter, Blogging, Digital Marketing, Newsletters, Creative Direction, Management, Strategic Planning, Leadership, Strategic Communications, Product Management, Direct Mail, Media Relations, Public Speaking, Online Marketing, Program Management, Social Networking, Corporate Communications, Public Relations, Press Releases, Copywriting, Sales, Advertising, Content Management, Content Development, Internal Communications, Web Content Management, Brand Development, Integrated Marketing, SEO, Crisis Communications, Copy Editing
Education
New College of Florida 1990 — 1994
BA, History
The Bolles School 1989 — 1990
Florida Blue June 2015 - Present
Darden August 2011 - May 2015
American National Insurance August 2014 - February 2015
Florida Blue May 2014 - August 2014
Skills
Actuarial Science, Microsoft Excel, Time Management, PowerPoint, Microsoft Word, Microsoft Office, Critical Thinking, Teamwork, Statistics, Access, Data Analysis, Customer Service, SPSS, Leadership, Research, Analysis, Financial Analysis, Data Entry, Insurance, Risk Management, Property & Casualty..., Health Insurance, Social Networking
Education
Missouri State University 2011 — 2015
Bachelor of Science (BS), Mathematics - Actuarial Mathematics Option, Cum Laude, in the Honors College, 3.79/4.00 GPA
University of Missouri-Kansas City 2010 — 2011
Applied Mathematics, 3.92/4.00 GPA
Florida Blue October 2011 - Present
FloridaBlue November 2008 - September 2011
Florida Blue 2007 - 2008
FloridaBlue 2004 - 2007
FloridaBlue 1999 - 2003
Strouds 1997 - 1998
TJ Maxx 1990 - 1997
Hewlett-Packard April 1988 - March 1989
Skills
Health Insurance, Customer Service, HIPAA, Cross-functional Team..., Call Centers, Interpreting, Translation, Retail, Management, Employee Benefits, SharePoint, Insurance, HMO, Provider Relations, Managed Care, Process Improvement, Training
Education
Kennesaw State University 1991 — 1995
Biology, Pre-Med, 4.0 GPA
MainStreet Insurance & Financial Services June 2001 - Present
MainStreet Insurance & Financial Services June 2001 - Present
Florida blue 2014 - 2015
Florida blue 2014 - 2015
Skills
Annuity Expert, IRA Rollovers, IRA Rmd Solutions, Life Insurance Arbitrage, IRAs, Multi-generational..., Equity Indexed Annuities, Property & Casualty..., P&C Insurance, 401k Rollovers, Protection..., Wealth Preservation..., Dynasty Trusts, Irrevocable Life..., Life Insurance, Whole Life, Insurance, Term Life Insurance, Disability Insurance, Long-term Care, Fixed Annuities, Homeowners, Umbrella Insurance, Inland Marine, Casualty, Commercial Insurance, Commercial Lines, Health Insurance, Brokers, General Insurance, Liability, Long Term Care Insurance, Universal Life, Health Savings Accounts, 401k, Retirement, Roth IRA
Education
Miami Dade College 1992 — 1994
Bachelor of Business Administration (B.B.A.)
Simply Healthcare Plans August 2015 - Present
Simply Healthcare Plans October 2014 - Present
Haven Hospice October 2011 - September 2014
Miami Children's Hospital 2009 - 2011
Florida Blue 1986 - 2007
Skills
Healthcare, Healthcare Management, Hospitals, Home Care, Managed Care, Clinical Research, Nursing, EMR, Medicare, Medicaid, Team Building, Public Speaking, Customer Service, Strategic Planning, Management, Marketing, Nonprofits, Elder Care, Sales, Event Planning, HIPAA, Community Outreach, Marketing Strategy, Physician Relations, Coaching, New Business Development, Account Management, Healthcare Industry, Case Management, Critical Care, Health Insurance, Long-term Care
Education
Northwestern University - Kellogg School of Management 2005 — 2006
Sales, Distribution, and Marketing Operations, General
Miami Dade College 1984 — 1989
Undergraduate
Piedmont Healthcare November 2013 - Present
Emory Healthcare November 2009 - November 2013
Florida Blue January 1996 - December 2008
Skills
Healthcare Industry, Healthcare Management, Service Management, Access, Service Delivery, Training, Customer Service, Call Centers, Health Insurance, Healthcare, Coaching, EMR, Cerner, Revenue Cycle, Quality Improvement, IDX, Insurance, Healthcare Information..., EHR, Managed Care, Physician Relations, Epic Systems, Medical Terminology, Revenue Cycle Management, Ambulatory, Patient Safety, Practice Management
Education
Jacksonville University
Bachelor of Science (BS), Organizational Leadership and Development
St. Petersburg Area Chamber of Commerce January 2013 - Present
Florida Blue August 2006 - Present
Westshore Alliance May 2010 - June 2015
Holman Group February 2000 - July 2003
Kaiser Permanente 1995 - 1998
Skills
Strategic Planning, Team Building, Budgeting, Process Improvement, Budgets, Leadership, Healthcare, Marketing, Strategy, Marketing Strategy, Leadership Development, Cross-functional Team..., Management, Coaching, Program Management, Marketing Communications, Training, Fundraising, Business Development, Organizational..., New Business Development, Event Planning, Public Relations, Nonprofits, Entrepreneurship, Account Management, Change Management, Team Leadership
Education
Leadership St Pete 2010 2010 — 2010
Leadership Westshore 2009 2009 — 2009
None
John F. Kennedy University 1993 — 1998
MBA, Organizational Leadership
John F. Kennedy University 1993 — 1998
M.A., Counseling Psychology
University of Illinois at Urbana-Champaign 1985 — 1989
B.A., Political Science
Florida Blue May 2012 - Present
Florida Blue May 2010 - May 2012
Florida Blue September 2001 - May 2010
United States Life Insurance Company January 1998 - September 2001
Skills
Health Insurance, Insurance, Pricing, Medicare, Product Development, Managed Care, Life Insurance, Financial Analysis, Enterprise Risk..., Employee Benefits, Underwriting, Claim, Health Care Reform, Actuarial Science, HMO, Healthcare
Education
New Jersey Institute of Technology
BS, Actuarial Science
Phoenix Health Plan (Tenet Healthcare) January 2015 - Present
Edifecs September 2014 - January 2015
Inovalon June 2012 - August 2014
Baltimore County MD April 2011 - June 2012
CareFirst BlueCross BlueShield November 2008 - April 2011
Florida Blue May 2006 - November 2008
Skills
PMP, SharePoint, Software Project..., Requirements Analysis, Business Analysis, Healthcare IT, Agile Project Management, Application Development, RUP, PaHM, Use Case Analysis, Team Leadership, Agile Methodologies, Business Intelligence, Business Requirements, Business Process, Healthcare Information..., Integration, Leadership, MS Project, Microsoft SQL Server, Oracle, Project Portfolio..., Requirements Gathering, SDLC, Software Development, Team Management, Vendor Management, Visio
Education
Loyola College in Maryland 2010 — 2013
MA, Liberal Studies
Central Missouri State University 2004 — 2005
MA, Mass Communications
Central Missouri State University 2002 — 2004
Bachelors in Science, Broadcast Communications
Florida Blue February 2010 - Present
APS Healthcare September 2005 - January 2010
WellPoint March 2003 - November 2004
Cigna Healthcare September 1995 - March 2003
Skills
Healthcare, Disease Management, Healthcare Management, Utilization Management, Managed Care, Provider Relations, Wellness, Medicare, Nursing, HMO, Network Development, Hospitals, HIPAA, PPO, Health Policy, Medicaid, Personal Training, Healthcare Information..., Health Insurance, Public Health, Case Managment, Healthcare Industry, Informatics, Healthcare Consulting, Clinical Research, Medicine, Quality Improvement, Credentialing, EHR, EMR, Case Management, Physician Relations, Home Care
Education
Life Christian University
Master of Arts (MA), Theology/Theological Studies, Graduated Summa Cum Laude
Medical University of South Carolina
3.7 GPA
Florida Blue November 2010 - December 2014
Communitelligence Inc. 2002 - 2010
John Deere January 1987 - January 2002
Skills
Strategic Planning, Internal Communications, Intranet Strategy, Marketing, Public Relations, Social Media, Thought Leadership, Intranet, SharePoint Site Steward, Web Video, SharePoint, Websites, Corporate Communications, Strategic Communications, Content Management, Messaging, Reputation Management, Strategy, Communication Training, Social Media Marketing, Training, Editing, Media Relations, Communications Planning, Crisis Communications, Speech Writing, Publications, Social Networking, Publishing, Newsletters, Copywriting, Entrepreneurship, Blogging, Message Development, Employee Engagement, Publicity, Web Content Management, Integrated Marketing, Social Media Measurement, Spokesperson, Content Development
Education
University of Iowa
MA, Journalism & Mass Communication
University of Iowa
MA, Video Art & Multimedia
Kansas State University
BS, Agricultural Journalism
Florida Blue July 2014 - Present
Florida Blue March 2013 - July 2014
Blue Cross Blue Shield of Florida January 2010 - March 2013
Blue Cross Blue Shield of Florida November 2005 - July 2010
Blue Cross Blue Shield of Florida July 2003 - November 2005
Blue Cross Blue Shield of Florida July 1999 - July 2003
Blue Cross Blue Shield of Florida July 1994 - December 1999
Blue Cross Blue Shield of Florida May 1995 - December 1996
Blue Cross Blue Shield of Florida May 1994 - May 1995
Skills
Continuous Improvement, Leadership, Customer Satisfaction, Healthcare, Start-ups, Non-profit..., Executive Management, Process Improvement, Medicare, Strategy, Health Insurance, Managed Care, Marketing Strategy, Cross-functional Team..., Insurance, Training, Management, Employee Benefits, Performance Management, Strategic Planning, Customer Service, Call Centers, Team Building, Sales, Vendor Management, Analysis, Coaching, Project Planning, Business Development, Product Development, Forecasting, Policy, Change Management, Organizational..., Leadership Development, Business Analysis, Program Management, Budgets, Public Relations, Operations Management, Business Process..., Retail, Business Intelligence, Data Analysis, Team Leadership, HIPAA, Project Management, Healthcare Management, Healthcare Industry
Education
National University 2015 — 2016
Pursuing Masters Degree, Global Management
State University of New York Empire State College 2003 — 2006
Bachelors of Science, Business Administration
215 Health, Life and Annuity License
EverBank January 2015 - Present
Florida Blue May 2013 - Present
Blue Cross and Blue Shield of Florida July 2010 - May 2013
Auld & White Constructors October 2008 - July 2010
Balfour Beatty Communities May 2008 - October 2008
Ryland Homes November 2003 - March 2008
Skills
Marketing Strategy, Brand Management, Advertising, SEO, Public Relations, Market Research, Press Releases, Competitive Analysis, Management, Strategy, Social Media Marketing, Market Planning, Direct Marketing, Budgets, Project Planning, Marketing Management, Marketing, Strategic Planning, Online Marketing, Sales, Marketing Communications, Web Marketing, Lead Generation, CRM, Direct Mail, Brand Development, Email Marketing, Integrated Marketing, Proposal Writing, Social Media, Segmentation, Business Development, Analysis
Education
Lafayette College
BA, Economics
University of New Orleans
MBA
Teleperformance 2012 - Present
Golf Pipeline 2012 - Present
CIGNA 2011 - 2012
Florida Blue 2010 - 2011
Brad Lindemann; Independent Consultant 2007 - 2011
American Enterprise 2009 - 2010
Convergys 2006 - 2007
Assurant Health 2001 - 2006
Protocol Global Solutions 1999 - 2001
Convergys 1997 - 1999
Skills
P&L Management, Call center, Performance Improvement, Marketing strategy, Marketing ROI, People Management &..., Building winning teams, BPO, Sales Operations, Service Operations, Change Management, Business Strategy, Business Development, Distribution Management, Leadership, Consumer Insights, sales channel leadership, Business Transformation, Process Improvement, Performance Metrics, ROMI, Call Center, Marketing Strategy, Team Building, Call Centers, Strategy, Outsourcing, Sales, Customer Experience, Strategic Planning, Management, Sales Management, CRM, New Business Development, B2B, Performance Management, Selling, Integrated Marketing, Direct Sales, Analysis, Human Resources, Marketing, Distributed Team..., Sourcing, Program Management, Mergers & Acquisitions, Customer Insight, Business Process, Organizational..., Consulting
Education
John Cook School of Business at Saint Louis University 1993 — 1995
MBA, Marketing
Saint Louis University 1988 — 1991
BS, Finance
Altegra Health June 2015 - Present
Florida Blue September 2013 - Present
Florida Blue March 2013 - August 2013
Florida Blue December 2012 - February 2013
Blue Cross Blue Shield of Florida August 2011 - November 2012
Solantic Urgent Care KNA Care Spot September 2010 - April 2011
Solantic Urgent Care KNA Care Spot August 2010 - September 2010
University of Florida February 2001 - June 2010
Skills
Six Sigma, Managed Care, Medicare, Project Management, Process Improvement, Leadership, Team Building, Financial Analysis, Time Management, Insurance, Healthcare Management, Strategy, Program Management, Marketing, Continuous Improvement, Teamwork, Business Analysis, Management, Data Analysis, Change Management, Operations Management, Training, Hospitals, Business Process..., Medicaid, Software Documentation, Healthcare, Strategic Planning, Analysis, Healthcare Information..., Policy, Team Leadership, Accounting, Visio, Cross-functional Team..., Coaching, Sales, Quality Assurance, Microsoft Excel, Health Policy, Access, Product Development, Business Planning, EMR, Budgets, Healthcare Consulting, HIPAA, EHR, Negotiation, Performance Improvement
Education
New York Institute of Technology 2003 — 2005
MAE- MSIT, Instructional Technology -Business, Management, Marketing, and Related Support Services
University of North Florida 1999 — 2002
BAE, Education
ADT May 2014 - Present
Convergys May 2011 - April 2014
Citigroup June 2009 - May 2011
Florida Blue January 2009 - March 2009
Citigroup/Citistreet February 2006 - November 2008
Citigroup/Citicards May 2001 - February 2006
Convergys February 1999 - May 2001
Skills
Outsourcing, CRM, Call Centers, Performance Management, Operations Management, Leadership, Strategy, Call Center, Customer Satisfaction, Process Improvement, Customer Experience, Banking, Vendor Management, Training, Employee Benefits, Project Management, 401k, Team Building, Employee Relations, Human Resources, Management, Relationship Management, BPO, Interviews, Client Services, Financial Services, Start-ups, Customer Retention, Strategic Planning, Sales, Finance, Time Management, Credit Cards, Workforce Management, Customer Service, Healthcare, Pensions, Mortgage Banking, Residential Mortgages, Budgets, Sales Operations, Coaching, Sales Management, New Business Development, Manage Client...
Education
Monmouth University 1988 — 1992
M.B.A., Management
The College of New Jersey 1984 — 1988
B.S., Business Management, Marketing
Florida Blue April 2013 - Present
Verizon Data Services July 2012 - March 2013
Florida Blue February 2012 - June 2012
CSX Technology April 2011 - February 2012
Blue Cross Blue Shield of Florida 2010 - April 2011
Proclivity Systems March 2009 - September 2009
ESPN February 2008 - December 2008
Bear Stearns October 2006 - December 2007
Akorri July 2006 - September 2006
Investors Bank & Trust March 2006 - June 2006
Skills
Agile Methodologies, SOA, Requirements Analysis, SQL, Hibernate, Java Enterprise Edition, SDLC, Spring, Enterprise Architecture, Spring Framework, Java
Education
Madurai Kamaraj University 1997 — 2000
M.C.A, Computer Applications
Madurai Kamaraj University 1995 — 1997
M.Com, Corporate Accounts, Operations Research
Madurai Kamaraj University 1992 — 1995
B.Com, Company Accounts, Statistics
Florida Blue November 2013 - Present
Florida Blue 2007 - 2013
Skills
Team Building, Process Improvement, Healthcare, Coaching, Fitness, Wellness, Vendor Management, Social Media, Leadership, Business Analysis, Personal Development, Program Management, Employee Benefits, Visio, Leadership Development, Training, Microsoft Excel, Operations Management, Project Management, Strategic Planning, Microsoft Word, Data Analysis, Customer Service, Event Planning, Change Management, Public Speaking, Teamwork, Call Centers, HIPAA, Human Resources, Microsoft Office, Cross-functional Team..., Health Insurance
Education
Kennesaw State University 1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Communications - Business Track
Quintiles 2013 - Present
Sears Holdings Corporation 2012 - 2013
Glassdoor.com 2011 - 2012
RBS Global Banking & Markets 2010 - 2011
Oracle 2007 - 2009
Wells Fargo 2006 - 2007
WaMu 2005 - 2006
Florida Blue 2003 - 2004
CSX 2001 - 2003
No Boundaries Network 2001 - 2001
Skills
Data Warehousing, Business Intelligence, Oracle, Enterprise Architecture, PL/SQL, Business Analysis, Agile Methodologies, Microsoft SQL Server, Unix, Software Development, Database Design, Business Objects, SDLC, Hadoop, SOA, Data Management, Informatica, OBIEE, Java, Change Management, Oracle E-Business Suite, Global Delivery, MS Project, Unix Shell Scripting, Systems Analysis, Visio, Webi, Agile Project Management, PeopleSoft, SAP BI, System Architecture, ITIL, Scrum, Program Delivery, SAP XI, Information Architecture, Credit Risk, Mortgage Banking, Retail Banking, Transportation, Capital Markets, Government, Telecommunications, Higher Education, Basel II, Oracle Agile PLM, OBI Apps, Perl
Education
The Johns Hopkins University 2014 — 2015
Certificate in Data Science
Shippensburg University of Pennsylvania 1990 — 1992
M S, Computer Science
Kakatiya University 1984 — 1988
B. Tech, Civil Engineering
St. Garbriel High School 1980 — 1982
high school, n/a, 10th
Florida Blue October 2012 - Present
Aflac November 2011 - April 2012
Barcelona Wine Bar 2008 - 2010
Century 21 Greengarden Real Estate Inc. September 2004 - March 2009
Skills
Languages, Brazilian Portuguese, Basic Spanish, Microsoft Excel,..., Cold Calling, Networking, Employee Benefits, Disability Insurance, Accident Insurance, Life & Health Insurance..., Fixed Annuities, Whole Life, Term Life Insurance, Customer Service, Finance, Commercial Real Estate, Buyers, Investment Properties, Life Insurance, Microsoft Excel, Mortgage Lending
Education
Golden Coast School 2011 — 2011
Insurance & Annuity, Life, Health Insurance & Annuity
Norwalk Community College 2008 — 2008
Web Page, Digital/Multimedia and Information Resources Design
Florida Blue Senior Application Developer and Team LeadBaywood TechnologiesNovember 2004 - January 2012
CA Technologies March 1999 - November 2004
Quaker Chemical May 1993 - March 1999
Skills
XML, SharePoint, Software Development, .NET, C#, Web Development, SQL Server
Education
North Carolina State University
Bachelor of Science, Chemical Engineering
North Carolina State University
Bachelor of Science, Pulp and Paper Science
Florida Blue August 2013 - Present
TRANZACT August 2011 - August 2013
WellPoint January 2009 - August 2011
HSBC February 2006 - May 2007
Verizon Wireless April 2002 - January 2006
Line Management April 2002 - August 2004
Skills
Sales, Leadership, Account Management, Insurance, Customer Service, Sales Management, Team Building, Customer Retention, New Business Development, Recruiting, Call Center, Marketing, Sales Process, Team Leadership, Strategic Planning, Human Resources, Refinance, CRM Integration, Education, EMT, Medicare, Medicare Part D, Medicare Advantage, Medicare Prescription..., Computer Information..., Restaurant Management, Individual Health..., Critical Illness, Inventory Management, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Mortgage Banking, Non-profit Volunteer, Non-profit..., Medical Terminology, User Acceptance Testing, Customer Service..., Oracle CRM, Salesforce.com, Training, Sales Rep Training, Sales Leadership..., Sales Operations, Sales Presentations, Public Speaking, Call Centers, Management
Education
American National University 2005 — 2010
Masters of Business Administration, Business Administration / Management, 3.93 GPA
National College 2002 — 2005
Bachelor of Business Administration, Business Management
National College 1998 — 2002
Associate of Science (AS), Computer Technology/Computer Systems Technology
Kelly Educational Staffing August 2015 - Present
Unisys October 2014 - April 2015
TEKsystems June 2014 - September 2014
CareerSource Northeast Florida (formerly WorkSource) February 2014 - June 2014
Hewlett-Packard April 2011 - February 2014
Merrill Lynch November 2007 - March 2011
Florida Blue January 2000 - November 2007
Skills
Netbackup, Mainframe, EMC Networker, HSM, TSM, Technical Support, MVS, IBM Mainframe, Tivoli Storage Manager, CA-7, ISPF Dialog Manager, jes2, dfhsm, exlm, STK, Tape Libraries, EMC Avamar, NetBackup, Disaster Recovery, Data Center, Troubleshooting, EMC Storage, IBM AIX, Hardware, Technical Recruiting, Oracle, Infrastructure, Cluster, SDLC
Education
Murray State University
Bachelor of Arts (B.A.)
University of North Florida
Bachelor of Arts (B.A.)
Florida Blue July 2013 - Present
Kemper Corporation September 2002 - December 2012
Aetna April 1993 - September 2002
American Express, April 1989 - April 1993
Skills
Endeavor, Fileaid, RACF, JCL, SDSF, TSO, z/OS, JES2, ISPF, REXX, Batch Processing, VSAM, Jobtrac, CA-7, CA-11, CA-1, Panvalet, Syncsort, Xpediter, Easytrieve, Microsoft Word, Outlook, Heat, CLIST, DB2, NDM, SMP/E, DFSORT, CICS, Identity Management, IBM Mainframe, Control-M, IMS DB/DC, COBOL, CA7, OS/390, OPS/MVS, Infogix/ACR, Endevor, DFHSM/SMS, VPS, DR Xpert, Vanguard RACF..., Microsoft Excel, PowerPoint, iConvert, CA Identity Manager, Softerra LDAP Manager, Disaster Recovery, DR-Xpert
Education
University of Miami 1988 — 1989
Computer and Information Sciences and Support Services
Jones College-Jacksonville 1982 — 1983
Associate of Science (A.S.), Information Technology
Florida Blue February 2000 - Present
Jacksonville Faculty Practice Association, Inc. September 1994 - February 2000
BRISTOL MYERS / XOMED-TREACE, INC. January 1992 - August 1993
Baptist Health August 1986 - January 1992
Skills
Florida CPA (1991 to..., Advanced and highly..., Strong people skills..., Strong business..., High level of..., An effective team..., Strong ability to..., Strong ability to..., Financial Analysis, Analysis, Variance Analysis, Finance, Financial Reporting, Accounting, Forecasting, Financial Statements, GAAP, Financial Planning, Budgeting
Education
University of North Florida (MBA) 1989 — 1991
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
University of North Florida - College of Business Administration 1984 — 1986
Bachelor of Business Administration (BBA), Accounting and Finance
National Taiwan University 1972 — 1975
Bachelor of Arts (BA)
Incepture November 2008 - Present
Florida Blue September 2002 - November 2008
Skills
Programming, Computer Hardware, Computer Science, Computer Repair, Computers, Putty, Shell Scripting, Bash, Perl, Python, Java, HTML, COBOL, SQL, Testing, SharePoint, Software Development, Visio, Visual Basic, Unix, Process Improvement, Requirements Analysis
Education
University of North Florida 2001 — 2003
Northern Arizona University 1999 — 2001
Florida Blue October 2011 - Present
City of Jacksonville June 2006 - October 2012
SoftNoze USA, Inc April 2004 - March 2006
Boston Computer Services, Inc. 2001 - 2003
Skills
WCF, Microsoft SQL Server, T-SQL, SQL DB2, .NET, C#, VB.NET, ASP.NET, ASP.NET MVC, Entity Framework, ADO.NET, ODP.NET, ASP.NET AJAX, AJAX Toolkit, LINQ, WPF, Silverlight, jQuery, jQuery UI, jQuery Mobile, JSON, JSONP, HTML, HTML 5, XHTML, DHTML, XML, IIS, TFS, DVCS, VSS, MSBuild, Powershell, T4, SSRS, Crystal Reports
Education
State University of New York - System 2003 — 2006
Masters, Computer Science
Nagpur University 1997 — 2001
Bachelor's, Electronics
Florida Blue June 2015 - Present
Wipro Technologies August 2013 - April 2015
AT&T Mobility March 2010 - July 2013
Celcom/Microsoft Malaysia September 2009 - February 2010
Tricubes Berhad, Kuala lumpur - Malaysia March 2009 - August 2009
TechMahindra November 2008 - March 2009
Microsoft Customer Services, Paris - France April 2008 - October 2008
Microsoft Oy, Helsinki - Finland April 2007 - March 2008
TechMahindra April 2005 - March 2007
Skills
Requirements Analysis, Integration, Software Development, Web Services, Solution Architecture, .NET, ASP.NET, Telecommunications, WCF, Service Delivery, Management, Project Planning, Analysis, Mobile Devices, Programming, Data Analysis, Business Requirements, Troubleshooting, Change Management, SDLC, SQL, Agile Methodologies, Software Project...
Education
Sree Chitra Thirunal College of Engineering, Trivandrum 2000 — 2004
BTech, Information Technology
Kendriya Vidyalaya 1997 — 1999
10th-12th, PCM
Florida Blue August 2011 - Present
Florida Blue January 2011 - August 2011
Idle Hour Country Club August 2007 - December 2010
Golf Galaxy July 2004 - May 2005
Skills
Event Management, Budgeting, Retail, Customer Service, PowerPoint, Budgets, CRM, Social Media, Facebook, Leadership, Salesforce.com, Management, Marketing, Outlook, Analysis, Sales
Education
Mercer University - Stetson School of Business and Economics 2007 — 2010
Business--MAPS Program, Management and Economics
Florida Blue October 2014 - Present
AmeriLife & Health Services May 2014 - March 2015
Aimco Villages of Baymeadows Apartments September 2008 - October 2013
Aimco November 2006 - October 2013
Aimco November 2006 - September 2008
Skills
Property Management, Apartments, Investment Properties, Leases, Real Estate, Rentals, Residential Homes, Sales, Real Estate Development, Negotiation, Management, Customer Service, Team Building, Facilities Management, Training, Contract Negotiation, Short Sales
Education
Moraine Valley Community College 1987 — 1989
Associate of Science (A.S.), Criminology
Prime Therapeutics December 2014 - Present
Prime Therapeutics December 2013 - Present
Florida Blue September 2011 - September 2013
First Coast Service Options, Inc. March 2003 - September 2011
Blue Cross Blue Shield Association 1986 - 2001
Skills
Health Insurance, Healthcare, Managed Care, Leadership, Process Improvement, Medicare, Program Management, Healthcare Management, Strategic Planning, HIPAA, Public Speaking, Team Building, Data Analysis, Provider Relations
Education
Northwestern University
Association of American Medical Colleges November 2012 - Present
National Business Group on Health 2007 - Present
Department of Veterans Affairs 2006 - 2012
Institute of Medicine 2001 - 2006
Florida Blue 1998 - 2001
US Agency for Healthcare Research and Quality 1996 - 1998
Walter Reed Army Medical Center 1993 - 1996
US senate 1992 - 1992
National Institute of Mental Health 1989 - 1992
Skills
Policy, Healthcare, Health Policy, Research, Clinical Research, Public Health, Public Policy, Strategic Planning, Strategic Communications, Clinical Trials, Analysis, Program Management, Leadership, Medicine, Program Evaluation, Lifesciences, Communication, Pharmaceutical Industry, Project Management, Proposal Writing, Government, Informatics, Strategy, Business Strategy, Biotechnology, Epidemiology, Life Sciences, Business Intelligence, Outcomes Research, Public Relations, Regulations, Business Knowledge..., New Business Development, Business Process..., Nonprofits, Program Development, Management, Policy Analysis
Education
The Johns Hopkins University
D.Sc.
Mount Holyoke College
MA
Vassar College
BA
Southeastern Grocers June 2014 - Present
Blue Cross Blue Shield of Florida 2004 - April 2014
Florida Blue 2003 - 2004
Florida Blue 1999 - 2003
Florida Blue 1997 - 1999
Skills
Process Improvement, Project Management, Healthcare, Managed Care, Six Sigma, Cross-functional Team..., Provider Relations, Data Analysis, Health Insurance, HIPAA, Business Analysis, Visio, LEAN II Certification, Medicare, Healthcare Management, Leadership, SDLC, Application Development, Performance Metrics, Software Development, Healthcare Information..., Customer Service
Education
Nova Southeastern University 2000 — 2002
Bachelors of Science, Psychology
BMG Breakthrough Management Group
Six Sigma Black Belt
Florida Blue
Certified Lean I & II
Practical Quality Services
Rapid Process Improvement & Facilitation
One Call Care Management MSC April 2013 - Present
Florida Blue September 2012 - March 2013
Comcast January 2000 - August 2012
Fiserv June 2008 - December 2008
SunTrust Bank June 1998 - January 2000
Dillards dept store October 1996 - June 1998
McRaes Department Store December 1990 - October 1996
Skills
Certified Public Notary, Health Systems, Banking, Credibility, Telecommunications, Subject Matter Experts, Team Building, Team Leadership, Accountability, Tax Preparation, Security Certification, Outlook, Microsoft Excel, Microsoft Office, Wordperfect, Microsoft Word, Management, Process Improvement, Leadership, Certified mobile..., Call Centers, Sales, Customer Satisfaction, Invoicing, Customer Retention, Administration, Customer Service, Teamwork, Coaching, Administrative..., Data Entry, Software Documentation, Access, Training, Budgets, Analysis, PowerPoint, Research, Notary Public
Education
Jones College-Jacksonville 2002 — 2005
Bachelor of Science, Paralegal, Associate degree in Business Administration
Meridian Senior High 1978 — 1980
High School Diploma, Basic Skills and Developmental/Remedial Education
Self-employed February 2007 - Present
Florida Blue March 1984 - February 2007
Skills
Publishing, Books, Bible Study, WordPress, Copywriting, Blogging, Business Analysis
Education
Jones College-Jacksonville 1986 — 1992
Bachelor's degree, Computer Science
Dillard High School Fort Lauderdale, Fl
imagine.GO 2006 - Present
AssureClick January 2014 - Present
Let's Do X Technologies January 2013 - Present
Florida Blue January 2010 - October 2012
GuideWell Inc. January 2010 - August 2012
The Little Clinic February 2009 - December 2009
RediClinic May 2005 - January 2008
Wellness Corporate Solutions 2008 - 2008
Clear Technology January 2004 - April 2005
GeoData Services January 2003 - January 2004
Skills
Business Building, Strategic Go-to-Market..., Product Development, Board Presentations, B-to-C & B-to-B..., Customer Segmentation, Organizational..., Insurance, Start-ups, Health, New Business Development, Marketing Strategy, Sales Management, Strategic Planning, Business Strategy, Competitive Analysis, Product Marketing, E-commerce, Strategy Development, P&L Management, Healthcare, Go-to-market Strategy, Business Management, Strategic Partnerships, Thought Leadership, Project Planning, Innovation, Innovation Management, Product Innovation, Decision Theory, Investment Strategies, Business Model..., Agile Methodologies, Consumerism, Retail, Customer Experience..., Entrepreneurship, Leadership, Wellness and Prevention, Retail Health, Minimum Viable Product, Strategic Leadership, High-Impact Sales..., Innovator, Product Management, Team Leadership, Visionary, Change Management, Passion for Success, Cross-functional Team...
Education
Rice University - Jesse H. Jones Graduate School of Management 1994 — 1996
MBA, Entrepreneurship, Marketing, 3.5
Sam Houston State University 1990 — 1994
Bachelor of Science, Chemistry and English, 3.6
Florida Blue August 2013 - Present
Incepture November 2012 - August 2013
Beaches Family Medicine April 2011 - November 2012
Rick Hawkins, Jr., D.D.S., P.A September 1993 - September 2008
Skills
Office Management, Referrals, Insurance Coordination, Patient Coordination, Real Estate, Coaching, Hospitals, Mental Health Counseling, Marketing Strategy, Medicine, Research, Healthcare Information..., Business Development, Event Management, Human Resources, Event Planning, Insurance
Education
Mississippi State University 1976 — 1980
Bachelor of Science (BS), Marketing
Mississippi State University 1976 — 1980
B.S., Marketing
Florida Blue September 2013 - Present
Artisan Companies May 2013 - Present
Blue Cross Blue Shield of Florida July 2011 - June 2013
Kemper Auto and Home January 2006 - July 2011
BlueCross BlueShield of Florida January 2005 - December 2005
Grayling Technologies Inc. August 1997 - January 2005
The Information Systems Manager, Inc. 1998 - 2005
JM Family Enterprises 1990 - 1997
BlueCross BlueShield of Florida 1984 - 1990
Barnett Computing Company 1979 - 1984
Skills
Data Center, Visio, VMware, Performance Tuning, Operating Systems, JCL, Mainframe, Program Management, Databases, Networking, Disaster Recovery, SharePoint, Software Documentation, Distributed Systems, Monitors, SAS, Cisco Call Manager, Cisco Wireless, Management, DB2, IBM Mainframe, Testing, Security, Environments, Performance Analysis, Software Project..., SDLC, Capacity Planning, z/OS, Performance Testing, VMware ESX, Subnetting, Cisco Routers, Requirements Analysis, TSO, Unix, C++, SAS programming, MVS, Storage, Enterprise..., Operating System..., Distributed Systems..., BMC Enterprise Monitors, SAS/SQL, HTML/XML, Network..., Palo Alto..., CISCO (Lan Management...
Education
North Carolina Wesleyan College 1974 — 1979
BA, Economics/Business
ISR Infoway INC July 2013 - Present
Infosys Technologies Ltd November 2005 - July 2013
Florida Blue 2011 - 2013
Skills
Siebel, Informatica, Health, Claims Management, PL/SQL, Oracle, Data Warehousing, EAI, ETL, Requirements Analysis, SDLC, Web Services, SOA, Agile Methodologies
Education
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology (BTech), Computer Science, Distinction
Florida Blue August 2014 - Present
Florida Blue November 2013 - Present
ADT Security Services April 2004 - November 2013
Skills
eWFM, Aspect, RTA, Avaya CMS, Avaya, Call Center Development, Customer Service, Management, Process Scheduler, Program Management, Time Management, Training, Workforce Management, Customer Satisfaction, Customer Experience, Avaya Technologies, Team Building
Education
University of North Florida 2009 — 2012
Bachelor's degree, Anthropology
Metropolitan Community College 1999 — 2009
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Centene Corporation August 2015 - Present
Federal Way Public Schools May 2015 - Present
Pierce County Library System 2014 - Present
TriWest Healthcare Alliance 2014 - Present
Florida Blue December 2013 - June 2014
City of Oakland July 2008 - June 2013
EmblemHealth August 2002 - December 2006
Budget Rental Cars January 2000 - January 2000
Skills
Data Entry, Community Outreach, Library, Customer Service, Teamwork, Public Speaking, Microsoft Excel, Microsoft Word, Access, Nonprofits, Employee Benefits, Spanish, Research, Bilingual-English/Spanis..., Clerical Skills, Organizational..., Telephone Reception, Bilingual Proficiency, Tutoring, Data Maintenance, Microsoft Office, Communication, Medicare, Organization Of Events, Millenium, COB, Program Development, Policy Analysis, Grant Writing, Volunteer Management, Local Government, Public Health, Circulation, Childcare, Siebel, Outlook, Typing, Internet, DIamond, Sapphire, Lotus Connections, client letters, Customer Advocacy, NextGen, Epic Systems, Shortel, CareRadius
Education
Tacoma Community College 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Health Information Technology
Laney College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Miami Dade College
Bachelor's degree
Florida Blue July 2013 - Present
St. Vincent Medical Center February 2002 - May 2013
Clarity International January 1999 - January 2002
Whidbey General Hospital July 1997 - December 1998
Skills
C-Level Executive..., Certified..., Calendaring, Computer-literate..., Handle Multiple..., Adapt Quickly to Change, High Level Of..., Executive Travel, Work Without Supervision, Bill Reconciliation, Off-site Events, Interact with All..., Formatting Documents, Microsoft Office, Written Correspondence, High Organizational..., Highly detail oriented, Interpersonal..., Expense Reports, Heavy Calendaring, Meeting Scheduling, Spreadsheets, Leadership, Customer Service, HIPAA, Healthcare
Education
Madison Area Technical College 2004 — 2006
Associate of Science (A.S.), Administrative Assistant and Secretarial Science, General
St. Peter's Lutheran College
ConnectiCare June 2014 - Present
Florida Blue October 2010 - May 2014
Blue Cross Blue Shield of Florida March 2007 - October 2010
Blue Cross Blue Shield of Florida March 2000 - March 2007
Florida Blue September 1998 - May 2000
Florida Blue January 1998 - September 1998
Florida Blue November 1996 - January 1998
Harcourt School Publishers February 1994 - December 1995
Intel Corporation July 1992 - December 1992
Ryder Truck Rental Limited July 1991 - December 1991
Skills
Managed Care, Health Insurance, Healthcare, PeopleSoft, Outlook, Team Building, Medicare, Time Management, Customer Relations, Customer Service, Medical Billing, Word, Excel, Insurance, Problem Solving, Contract Management, Contract Negotiation, Microsoft Office, Claims, Provider Relations, HIPAA, Contract Negotiations, Mentoring, Provider Contracting, HMO, Vendor Relations, PPO, Negotiation, Network Development, Marketing, Program Management, Sales, Forecasting, Customer Satisfaction, Claim, Microsoft Excel
Education
Northeastern University 1988 — 1993
Bachelor of Science in Business Administration, International Business and Marketing
Ras Tanura 1981 — 1985
FirstCare Health Plans December 2013 - Present
Florida Blue May 1994 - December 2013
Blue Cross Blue Shield of Florida August 2010 - July 2012
Blue Cross & Blue Shield of Florida March 2006 - August 2010
Blue Cross Blue Shield March 2005 - March 2006
Blue Cross and Blue Shield June 2001 - March 2005
Skills
Healthcare, Managed Care, Medicare, Health Insurance, Strategic Planning, Healthcare Information..., Business Strategy, Marketing Strategy, distribution strat, Managing Distribution..., Consulting, EDI, Business Planning, IT Strategy, Program Management, Program Development, Strategic Partner..., Project Planning, Project Management, Change Management, Leading Change, Channel Relationship..., Vendor Management, Team Building, HIPAA, Leadership, Business Development, Management, Analysis, Strategy, Process Improvement, Cross-functional Team..., Sales
Education
Kellogg School of Management 2012 — 2012
University of Florida - Warrington College Of Business 1992 — 1994
MBA / MHS, Business Administration and Management, General
University of Florida 1990 — 1992
BS, Advertising
Florida Blue August 2013 - Present
Convergys July 2007 - July 2012
Convergys Corporation: CORP Organization June 2004 - July 2007
AT&T June 1992 - June 2004
Skills
ITIL, Change Management, Integration, Incident Management, Service Delivery, Testing, Management, Project Management, BPO, Networking, Vendor Management, Quality Assurance, SDLC, Call Centers, Troubleshooting, Call Center, PMP, Problem Solving, Process Improvement, Outsourcing, Business Analysis, Telecommunications, Disaster Recovery, CompTIA Network+, Sla, Information Technology, CompTIA Security+, ITIL v3 Foundations..., Home Agent, Business Process..., Requirements Analysis, Program Management, Business Process, Technical Support, CRM, Leadership, IT Management, System Deployment, IT Service Management
Education
Nova Southeastern University
MBA, Business
Nova University
BS, Business
Florida State College
AA, Psychology, Information Systems
Florida Blue February 2012 - Present
Lady T's Elegant Boutique October 2011 - Present
DIVAS On The Move, Inc. February 2008 - June 2010
Skills
Event Organizer, Analytical Approach, Business Management, Shoes, Handbags, Customer Service, Inventory Management, Vendor Relations, Retail, Sales, Small Business
Education
University of Phoenix 2009 — 2013
Doctorate, Organization Structure and Leadership
Jones College-Jacksonville 2003 — 2006
Bachelor of Science, Legal Assistant/Paralegal
Gibbs Insurance Services September 2010 - Present
Gibbs Insurance Services August 2010 - Present
Florida Blue August 2010 - Present
Strategic Wealth Advisory August 2012 - Present
Benco Insurance Planners July 2009 - August 2010
Protectus Insurance June 2008 - June 2009
Island Benefits February 2001 - July 2005
Keys Insurance Agency November 1995 - January 2001
The Victoria Agency June 1985 - November 1995
Skills
Annuity Sales, Employee Benefit Plans, Health Insurance, Key Man Insurance, Licensed Life Insurance..., Licensed Pre-Need Agent, Long-term Care, Medicare Plans, 401k Rollovers, Qualified Retirement..., Life Insurance, Term Life Insurance, Disability Insurance, Insurance, Health Savings Accounts, Fixed Annuities, Employee Benefits, Whole Life, Medicare, Workers Compensation, Universal Life, Key Person Insurance, Legal Liability, Sales, Long Term Care Insurance, Brokers, Dentistry, Managed Care, IRAs, Small Business, Critical Illness, Accident, General Insurance, Claim, Group Insurance, Insurance Brokerage
Education
Miami Dade College 1975 — 1977
Psychology
Florida Blue July 2013 - Present
AIG - American General Life and Accident March 2010 - Present
Vendome January 2009 - February 2010
TOP RX September 2006 - January 2009
Anda/Watson Pharmaceuticals October 2003 - October 2006
Ivax Pharmaceuticals April 2001 - September 2003
Skills
Employee Benefits, Insurance, Management, Marketing, Sales
Education
New York Institute of Technology 1976 — 1980
BA, Business Marketing
Florida Blue June 2013 - Present
InnoVative Clinical Partners June 2012 - Present
Jackson Health System March 2013 - May 2013
Florida Blue (Blue Cross and Blue Shield of Florida) April 2012 - September 2012
Altegra Health February 2012 - July 2012
Florida Blue (BCBSFL)-Circana Health Solutions January 2011 - March 2012
SEY Home Health Consultants January 2010 - January 2012
MetLife September 2010 - December 2010
KePRO June 2010 - September 2010
AvMed Health Plans September 2008 - August 2010
Skills
Healthcare, Case Management, Nursing, Spanish, Quality Management, Microsoft Office, Mentoring, Excel, Disease Management, Word, Medicare/Medicaid..., Medical Coding, Hospice, Quality Auditing, Case Managment, HIPAA, Home Care, Diabetes Care, Medical Records, Medicare, Medical Terminology, Managed Care, Utilization Management, Fraud, Bilingual, Healthcare Information...
Education
CCMC-Commission for Case Manager Certification 2012 — 2012
CCM, Case Management, Certification
Allied Business Schools, Inc. 2010 — 2011
Medical Coding & Billing
Miami Dade College 2002 — 2006
RN Licensure, Associate in Science of Nursing
New Hampshire College 1990 — 1992
Architectural Drawing and Design
Deutsche Bank November 2014 - Present
Florida Blue June 2013 - November 2014
Cardinal Health January 2007 - June 2013
Huntington National Bank 2002 - 2007
JPMorgan Chase 2001 - 2002
3x Corporation 2000 - 2001
MicroAge 1997 - 2000
State of Ohio 1984 - 1997
Skills
Business Continuity, IT Management, Disaster Recovery, Process Improvement, SDLC, Security, Quality Auditing, Sarbanes-Oxley, IT Audit, Data Operations, Operations Audit, Change Management, Auditing, Internal Controls, Internal Audit, Risk Assessment, Business Process..., CISA, Governance, Information Security, Information Technology, Information Security..., CISSP, Sarbanes-Oxley Act
Education
New York Institute of Technology-Old Westbury 2007 — 2008
Master of Business Administration in Risk Management
DeVry University 2004 — 2007
Bachelor of Science in Technical Management
Florida Blue April 2013 - Present
Limited Brands March 2012 - March 2013
Sterling Commerce an IBM Company September 2006 - March 2012
CompManagement April 2005 - September 2006
Robert Half International January 2004 - April 2005
LexisNexis December 2001 - April 2005
Criminal Court, Division II May 2001 - December 2001
Skills
Contract Negotiation, Purchasing, Government, Legal Research, Contract Management, Mediation, Process Improvement, Policy, Analysis, Strategic Planning, Microsoft Office, PeopleSoft, Intellectual Property, Employee Relations, Legal Writing, Access, Microsoft Excel, Project Management, Vendor Management, Risk Management, Employee Benefits, Management, Privacy Law, Team Building, Negotiation, Recruiting, Customer Service, Mergers, Outsourcing, Microsoft Word, Finance, Program Management, SaaS
Education
The University of Memphis—Cecil C. Humphreys School of Law 1998 — 2001
JD, Law
Middle Tennessee State University 1992 — 1996
BS, Criminal Justice
Florida Blue September 2011 - Present
Florida Blue February 2010 - September 2011
Florida Blue September 2006 - December 2009
Florida Blue September 2004 - September 2006
Unison Industries January 2001 - August 2003
Skills
Project Management, Business Analysis, Customer Service, Research, Leadership, Training, Strategic Planning, Process Improvement, Program Management, Management, Change Management, PowerPoint, Microsoft Excel, Social Media, Analysis, Coaching, Healthcare, Requirements Analysis, New Business Development, Business Intelligence, Nonprofits, Vendor Management, Visio, SDLC, Requirements Gathering, Public Speaking
Education
Jacksonville University 2008 — 2009
Master of Business Administration (M.B.A.), Business Administration, 3.7
University of North Florida 1999 — 2002
Bsc, Electrical Engineering
AmTrust North America October 2014 - Present
Florida Blue May 2000 - October 2014
Skills
Underwriting, Insurance, Claim, Health Insurance, Brokers, Workers Compensation, Commercial Insurance, Property & Casualty..., Customer Service, General Insurance
Education
Miami Dade College
Miami Dade Community College
Cindy Lee Realty LLC Lindi makes buying or selling your home an incredible, memorable experience. Whether you are a first-time home-buyer looking to get the most house for your money or a seasoned seller looking to get top dollar, she will bring welcomed energy, integrity, and vast business knowledge to your next real estate venture. Lindi represents sellers of all levels who are looking to list and sell their homes for top dollar using first class, technology based marketing programs along with negotiation skills that produce TOP RESULTS. Additionally, her proven work ethic cannot be matched. Lindi brings an undeniable energy into every room she enters and uses that energy to get the JOB DONE! You will not be disappointed!Teacher 4th GradeCharter Schools USADecember 2014 - June 2015
DCPS Bridge to Success Middle School July 2014 - December 2014
Duval County Public Schools August 2013 - December 2014
Duval County Public Schools August 2013 - June 2014
University of Phoenix December 2008 - March 2013
Florida Blue August 2003 - December 2008
Florida Blue April 2001 - August 2004
Skills
Higher Education, Adult Education, Career Counseling, Admissions, Staff Development, Nonprofits, Teaching, Public Speaking, Leadership Development, Coaching, Enrollment Management, Critical Thinking, Instructional Design, Leadership, Training, Curriculum Development, E-Learning
Education
Nova Southeastern University 2011 — 2014
Master's Degree, Educational Leadership and Administration, 3.87 G.P.A.
University of Phoenix 2006 — 2011
Bachelor of Science, Management
Florida Blue September 2013 - Present
Norred & Associates May 2006 - April 2013
Union City September 2000 - May 2006
City of Griffin September 1998 - September 2000
Skills
Corporate Security, Executive Protection, Private Investigations, Pepper Spray, Security Management, Firearms, Security Training, Enforcement, Risk Analysis, Criminal Investigations, Supervisory Skills, Criminal Justice, Crisis Management, Physical Security, Homeland Security, Investigation, CCTV, Police, Security, Evidence, Surveillance, First Responder, Event Security, Public Safety, Security Operations, Personal Security, Crowd Control, Personnel Security, Counterterrorism, Internal Investigations, Loss Prevention, Personal Protection, Interrogation, Weapons, Tactics, ASP Baton, Protection, Emergency Management, Background Checks, Asset Protection, Access Control, Fraud, Close Protection, Crime Prevention, Workplace Violence, Field Training, Patrol, Security Audits, AED, First Aid
Education
Kaplan University 2011 — 2013
Bachelor's degree, Bachelor of Science in Criminal Justice - Homeland Security, Summa Cum Laude
Clear Channel Outdoor February 2001 - Present
Florida Blue January 1994 - February 2001
Clear Channel Outdoor January 1990 - January 1994
Skills
Outdoor Advertising, Advertising, Media Planning, Digital Marketing, Media Buying, Marketing Strategy, Digital Media, Online Advertising, Social Media Marketing, Social Media, Account Management, Marketing Communications, Marketing, New Business Development, Integrated Marketing, Sales, Advertising Sales, Direct Marketing, Mobile Marketing, Digital Strategy, Email Marketing, Lead Generation, B2B, Interactive Marketing, Salesforce.com, Relationship Marketing, Sales Management, Brand Development
Education
Miami Dade College 1988 — 1989
Florida Blue May 2011 - March 2015
Wounded Warrior Project September 2010 - May 2011
CEVA Logistics May 2009 - September 2010
Blue Cross Blue Shield of Florida May 2006 - May 2009
Nelnet Inc. September 2004 - August 2005
Cox Radio Inc. April 2003 - January 2004
Florida Express Carriers April 2001 - November 2002
Vantage Equipment Co. June 2000 - March 2001
International Paper March 1996 - May 2000
American President Lines December 1992 - March 1996
Skills
Customer Service, Team Building, Research, Procedure Development, Account Reconciliation, JD Edwards, Analysis, Access, PeopleSoft, Accounting, Accounts Receivable, Accounts Payable, Payroll, Outlook, Financial Reporting, Microsoft Excel, General Ledger, Training, Strategic Planning, Process Improvement, Leadership, Finance, Management, Human Resources, Employee Benefits, Invoicing, Variance Analysis, Public Speaking, Microsoft Office, Accruals, Journal Entries, Bank Reconciliation, Spreadsheets
Education
University of North Florida 2013 — 2016
Bachelor of Science (BS), Accounting, 3.13
Mississippi State University 1978 — 1986
BS, child development
Altrust Insurance September 2015 - Present
Florida Blue June 2011 - May 2015
Alltrust Insurance June 2007 - June 2011
United Healthcare April 2000 - June 2011
Skills
Health Insurance, Managed Care, Account Management, Sales, Healthcare, Salesforce.com, Customer Service, Marketing, Insurance, Medicare, Leadership, Team Building, Strategic Planning, Employee Benefits, Disability Insurance, Life Insurance, Process Improvement
Education
Mercy College 1978 — 1982
Bachelor of Science (B.S.), Accounting and Finance
Florida Blue July 2013 - Present
Ind Soft Inc June 2008 - Present
FedEx Office 2012 - 2013
Nielsen 2012 - 2012
Blue Cross Blue Shield of Florida 2011 - 2012
Fedex 2010 - 2011
Skills
FedEx, Ab Initio, EME, BTEQ, FastExport, FastLoad, Multiload, Teradata Data Warehouse, Data Integration, ETL, Data Warehouse..., Informatica, Data Warehousing, Ksh, Teradata, SSIS, SSRS, Oracle, Requirements Analysis, SQL, SDLC
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Florida Blue September 2015 - Present
Free Road Entertainment September 2014 - Present
Keurig Green Mountain, Inc. January 2015 - July 2015
Script Reader / Analyst / Production Support Consultant January 2002 - July 2015
Biscayne Nature Center April 2014 - August 2014
Conservation Key 2012 - January 2014
Zodiak Americas 2013 - 2014
Viacom August 2010 - June 2013
NBCUniversal, Inc. May 2010 - July 2010
Iemanya Oceanica October 2008 - December 2009
Skills
Movie Magic Budgeting, Film Production, Video Production, Production Coordination, Project Planning, Project Management, Budgets, Schedules, Project Coordination, Organization, Producing, Documentaries, Advertising, Production Management, Social Media Marketing, Entertainment, Film, Final Cut Pro, Video, New Media, Digital Media, Social Media, Television, Management, Event Planning, Commercials, Photoshop, Social Networking, Creative Direction, Digital Marketing, Marketing, Microsoft Office, Event Management, Media Production, Microsoft Excel
Education
The University of Queensland 2013 — 2014
Certificate Degree, Tropical Coastal Ecosystem Resource Management, 87%
Miami Dade College 2003 — 2007
School of Entertainment and Design Technology
Florida Blue June 2014 - Present
Florida Blue July 2013 - June 2014
The Capital Grille July 2011 - May 2014
Marriott International July 2010 - July 2011
Marshall Cooking and Culinary Institute August 2007 - December 2010
The Walt Disney Company August 2008 - January 2009
Skills
Customer Service, Leadership, Customer Satisfaction, Event Management, Management, Restaurants, Hospitality Management, Hotels, Fine Dining, PowerPoint, Hospitality Industry, Sales, Food & Beverage, Food, Restaurant Management, Catering, Team Building, Training
Education
Marshall University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mountwest Community and Technical College 2007 — 2010
Associate's degree, Hospitality Administration/Management
Florida Blue April 2015 - Present
Florida Blue February 2015 - April 2015
Florida Blue June 2014 - February 2015
Incepture August 2013 - January 2015
Incepture December 2011 - August 2013
Incepture April 2010 - December 2011
Triserv Alliance LLC May 2009 - September 2009
IHG 2004 - 2009
InterContinental Hotels Group 1998 - 2004
Towers Perrin 1996 - 1998
Skills
Talent Management, Talent Acquisition, Benefits Management, Strategic Leadership, Strategic Human..., Continuous Improvement, Marketing Strategy, Performance Management, Vendor Management, Change Management, Employee Benefits, Human Resources, Leadership Development, Organizational..., Team Building, Public Speaking, Panel Moderator, Benefits Administration, Sourcing, Employee Relations, Mergers, Recruiting, Temporary Placement, Leadership
Education
Kennesaw State University 1984 — 1989
BBA, Marketing
Kaplan University June 2013 - Present
RE/MAX January 2013 - May 2013
Isenberg School of Management, UMass Amherst September 2009 - May 2013
Enterprise Rent-A-Car May 2012 - August 2012
Florida Blue May 2010 - August 2011
Law offices of Timothy A Berry January 2008 - August 2009
Skills
Event Management, Sales, Academic Advising, Communication Skills, Establishing..., Customer Service, Front Office, Time Management, Project Coordination, Training, Programming, Business Planning, Marketing Strategy
Education
Kaplan University 2013 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Business Administration (B.B.A.), Managment
William R. Boone 2006 — 2009
High school diploma
NEFSH July 2014 - Present
Northwest Behavioral Health Svc. July 2010 - July 2014
Florida Blue November 2012 - November 2013
Skills
Health Insurance, Medicare, Insurance, Managed Care, Medicaid, HIPAA, Medicare Part D, Employee Benefits, Healthcare Management, Claim, Long-term Care, Disability Insurance, Workers Compensation, Healthcare
Education
Jones College-Jacksonville
Business Administration, Management and Operations
Florida Blue August 2012 - Present
LSI Inc. December 2009 - November 2011
Delex Systems, Inc. September 2002 - September 2009
Star Media September 1998 - September 2002
Allen Corporation September 1988 - October 1991
Skills
JavaScript, Instructional Design, HTML, CSS, Microsoft Office, Technical Training, E-learning, Database Administration, Adobe Creative Suite, Gimp, Linux, ADDIE, Security Management, LAN administration, Art Direction, Video Editing, Audio Editing, Captivate, Technical Writing, Multimedia, Blended Learning, Articulate Suite, Training, Needs Analysis, Instructor-led Training, Graphic Design, E-Learning, Education Software, Flash, Analysis
Education
James Madison University 1971 — 1975
BA, Art
USAF Air Command and Staff College
Certilytics April 2013 - Present
Florida Blue August 2010 - April 2013
MVP Health Care October 2006 - October 2010
Capital District Physician's Health Plan June 2005 - October 2006
Coventry Health Care August 2001 - July 2005
Sierra Military Health Services 2000 - 2001
Bob Gold & Associates, a Practice of Ernst & Young January 1998 - May 2000
KPMG Peat Marwick 1996 - 1998
Mercer 1995 - 1996
Guardian Life Insurance May 1993 - December 1994
Skills
Managed Care, Medicare, Business Intelligence, Analytics, PPO, Actuarial Science, Risk Management, Medicaid, Strategic Planning, Data Warehousing, Health Insurance, Predictive Modeling, Insurance, Product Development, Management, Business Process..., Pricing, Process Improvement, Leadership, Health Policy, Underwriting, Financial Modeling, Consulting, Forecasting, Employee Benefits, HMO, Provider Relations, Healthcare
Education
Lebanon Valley College 1989 — 1993
BS, Actuarial Science and Economics
Fellow of the Society of Actuaries
Member of the American Academy of Actuaries
First Coast Service Options, Inc. July 2015 - Present
Humana September 2014 - July 2015
Florida Blue December 2006 - August 2014
Baptist Health January 2005 - November 2006
Skills
Nursing, Healthcare Management, Healthcare, Hospitals, Managed Care, Healthcare Information..., Medicare, HIPAA, Medicare/Medicaid..., Case Management, BSN, Certified Professional..., Disease Management, Health Insurance, Medicaid, Utilization Management, Strategic Planning, EMR, Registered Nurses, Nurse manager, Long-term Care
Education
Jacksonville University 2004 — 2006
Bachelor's Degree, Nursing
SUNY at Farmingdale 1980 — 1982
Associate's Degree, Registered Nursing/Registered Nurse
Florida Blue September 2013 - Present
Fanatics, Inc. August 2013 - September 2013
Nationwide Financial June 2011 - July 2013
Nationwide Insurance February 2011 - June 2011
Nationwide Financial August 2006 - January 2011
L&T Infotech January 2006 - August 2006
Tata Infotech 2004 - 2006
PNC 2001 - 2004
Skills
Program Management, Integration, SDLC, Project Management, Project Planning, CRM, ERP, Enterprise Architecture
Education
Chifley Business School, Australia 2008 — 2010
MBA, Technology Management
SGSITS, Indore 1995 — 1998
BE, Electronics and Instrumentation
Kendriya Vidyalaya
HS, Science, Maths
Office Depot September 2014 - Present
Citizens Property Insurance 2008 - Present
Citizens Property Insurance Corporation 2010 - 2012
Citizens Property Insurance Corporation 2008 - 2010
Michigan Millers Mutual Insurance Company 2007 - 2008
Bristol West/ Foremost Specialty Insurance/ Zurich 2006 - 2007
Fifth Third Bank 2003 - 2005
Electronic Data Systems 2000 - 2002
CheckFree 1999 - 2000
Florida Blue 1993 - 1999
Skills
Business Continuity, Risk Management, Disaster Recovery, Vendor Management, Program Management, Management, Leadership, Business Continuity..., Change Management, PMP, ITIL, Information Security, Risk Assessment, Governance, Project Management, Project Planning, Integration, Crisis Management, Cross-functional Team..., Security, CBCP, Analysis, Financial Risk, Business Impact Analysis, Business Process, PMO, Data Center, Incident Management, Full BC Program..., Policy, Process Improvement, Emergency Management, Infrastructure, Strategy, Change Control Board
Education
Michigan State University 1982 — 1984
BA, Marketing Research
Accenture January 2010 - Present
General Mills 2015 - 2015
General Mills 2015 - 2015
General Mills 2015 - 2015
General Mills 2014 - 2015
Florida Blue 2013 - 2013
Cargill 2011 - 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Teamwork, Social Media, English, Business Strategy, Change Management, Organizational Design, Organizational..., Human Resources, Data Analysis, Management Consulting, Leadership, Training, Management, Strategic Communications, Coaching, Sponsorship, Stakeholder Management, Development & delivery..., Business Relationship..., Training Delivery
Education
North Carolina State University 2007 — 2009
Master of Business Administration (MBA), Consulting Services
North Carolina State University 2001 — 2004
Bachelor of Science (BS), Business Administration, Management and Operations
High Point Central High School
Health Care Service Corporation September 2012 - Present
Florida Blue December 2007 - August 2012
Florida Blue August 2007 - December 2007
Florida Blue September 2003 - July 2007
Ernst & Young 1991 - 2003
Towers Perrin 1990 - 1991
William M. Mercer 1987 - 1990
Western Southern Life 1983 - 1987
Skills
Managed Care, Medicare, Health Insurance, Healthcare, Provider Relations, HMO, HIPAA, Healthcare Industry, Healthcare Consulting, Process Improvement, Insurance, Healthcare Management, Healthcare Information..., Medicaid, Strategic Planning, Health Policy, Network Development, Employee Benefits, Disease Management, Leadership, Actuarial Science, Analytics, Risk Management
Education
Northern Kentucky University 1980 — 1983
Bachelor of Science, Math and Computer Science
Insurance January 2003 - Present
Florida Blue June 2003 - January 2015
Florida Blue June 2003 - January 2014
Skills
Competitive Analysis, Brand Management, Pricing, Team Building, Sales Management, Health Insurance, Leadership, Managed Care, Marketing, Insurance, Employee Benefits, Customer Service, Sales
Education
Miami Dade College 1982 — 1984
Business
Florida Blue October 2014 - Present
Florida Blue April 2008 - Present
Blue Cross Blue Shield of Florida April 2008 - October 2014
BCBSMA May 2006 - March 2008
United Healthcare May 2005 - May 2006
Starcom Products October 2004 - May 2005
Bharati Vidyapeeth's College of Engineering July 2002 - January 2003
Communication Electronic July 2001 - December 2002
Telcom Finance India Limited 2001 - 2002
Skills
Requirements Analysis, SDLC, Data Warehousing, Business Analysis, Business Intelligence, ETL, Business Requirements, Strategy, IT Business Strategy, Strategic Program..., Business Architecture, Business Strategy, Software Project..., Vendor Management, Management, Agile Methodologies, Business Process, Enterprise Architecture, Strategic Planning, Team Building, Project Management
Education
New Jersey Institute of Technology 2003 — 2004
MS, Computer Science
Kurukshetra University 1997 — 2001
BTech, Computer Sc and Engg
M M Engineering College, Mullana 1997 — 2001
Bachelor of Engineering (B.E.), Computer Science
Banasthali Public School 1983 — 1997
High School, science
Florida Blue January 2010 - Present
Blue Cross Blue Shield of Florida July 1995 - December 2009
Skills
Sales Management, Consultative Selling, Employee Benefits, Account Management, New Business Development, Budgets, Selling, Sales, Healthcare, Team Leadership, Strategic Planning, Strategy, Health Insurance, Marketing, Team Building, Contract Negotiation, Insurance, Management, Leadership, Analysis, Negotiation, Performance Management, Customer Service, Public Speaking, Executive Management
Education
North Carolina Agricultural and Technical State University 1990 — 1995
Bachelor of Science, Economics
Eastern Alamance High School
UST Global May 2015 - Present
Florida Blue May 2015 - Present
NorthgateArinso May 2006 - Present
AT&T January 2006 - March 2006
Convergys January 2004 - December 2005
American Red Cross July 2003 - December 2003
Discovery Communications October 2002 - March 2003
Aetna January 2000 - September 2002
City of Charlotte January 1999 - December 1999
Skills
Quality Assurance, Technical Documentation, SAP HR, Requirements Analysis, SDLC, Testing, Business Analysis, Integration, Business Process, ERP, SAP ERP, Systems Analysis, SAP R/3, Requirements Gathering, SAP Implementation, Business Process Design, Data Migration, SAP Netweaver, SAP Portal, Solution Architecture, Business Intelligence, Disaster Recovery, SAPScript, ESS, IDOC, Smartforms, WebDynpro, ECC, BAPI, ALV, SD, SAP BW
Education
Karnatak University
Engineer's Degree, Computer Science
C Robinson Associates, Inc. May 2015 - Present
Florida Blue August 2013 - June 2014
Florida Blue April 2012 - July 2013
Blue Cross Blue Shield of Florida February 2001 - March 2012
Skills
PMP Certified, SDLC, Process Improvement, Change Management, Business Analysis, PMP, Project Planning, Visio, Management, Training, Leadership, Analysis, Vendor Management, Project Management, Leadership Development
Education
Jacksonville University
Bachelor of Science (B.S.), Business Administration
HCA June 2015 - Present
Walgreens March 2014 - May 2015
Self Employed November 2012 - March 2014
Fiserv November 2011 - November 2012
Florida Blue September 2009 - January 2011
CBTS August 2007 - February 2009
Toyota December 2002 - January 2007
Skills
Procurement, Vendor Management, Strategic Sourcing, Contract Negotiation, Contract Management, Negotiation, Purchasing, Analysis, RFP, Project Management, Leadership, Supply Management, Sourcing, Budgets, Supply Chain, Outsourcing, Business Process..., Pricing, Manufacturing, Project Planning, Process Improvement, Networking, Risk Management, Sales, Telecommunications, Human Resources, Program Management, Vendor, Vendor Relations
Education
Northern Kentucky University 2010 — 2012
Master's Certificate, Medical Informatics
Thomas More College 1995 — 1997
Bachelor's degree, Business Administration and Management, General
Cincinnati Technical College 1989 — 1991
Associates of Business, Computer Communications
Florida Blue May 2014 - Present
Bank of America October 2008 - April 2014
Skills
SDLC, Requirements Gathering, Business Analysis, Software Project..., Requirements Analysis, Business Intelligence, SQL, Data Warehousing, Visio, Microsoft SQL Server, Databases, Oracle, Integration, XML, DB2, Sybase, Microsoft Project, Project Management, SAS, UML, Teradata, RequisitePro, PowerBuilder
Education
Mississippi State University
Master's degree
Lichlyter Consulting May 2015 - Present
Betsy Fallon Consulting April 2014 - May 2015
Florida Blue March 2013 - April 2014
Ronald McDonald House Charities of Jacksonville September 2012 - March 2013
Diversified Clinical Services June 2009 - January 2012
Sg2 January 2009 - June 2009
Brooks Health System February 2004 - December 2008
Northwestern Memorial Hospital April 1997 - December 2003
Skills
Strategic Planning, Business Strategy, Marketing Strategy, Team Building, Community Involvement, Business Analytics, Healthcare, Competitive Analysis, Healthcare Management, Managed Care, Healthcare Consulting, Healthcare Information..., Healthcare Industry, Hospitals, Business Planning, Strategy, Executive Management, Community Outreach, Management, Strategic Partnerships, Budgets, Revenue Cycle, Process Improvement, Start-ups, Marketing, Nonprofits, Business Development, Medicare, Program Management, Analytics, Data Analysis, Performance Improvement, Organizational..., HIPAA, EHR, Physicians, Management Consulting, Product Development, Practice Management, Leadership Development, EMR, Physician Relations, Clinical Research, Community Development, Medical Devices, Mergers & Acquisitions, Marketing Research, Cross-functional Team..., Leadership, Consulting
Education
Northwestern University - Kellogg School of Management 1985 — 1987
MBA, Finance, Healthcare
University of Notre Dame
B.A., Economics
Florida Blue September 2012 - December 2014
BCBSFL January 2008 - June 2009
BCBSFL April 1992 - June 2009
BCBSFL October 2005 - December 2007
BCBSFL October 2003 - November 2005
BCBSFL October 2000 - September 2003
BCBSFL - NGBU HMO Operations November 1996 - January 2000
Local Group March 1995 - October 1996
BCBSFL April 1992 - February 1995
FOOD LION, INC January 1991 - January 1992
Education
Northwestern University - Kellogg School of Management 2005 — 2008
Certification - Scholar Program, Management and Leadershi
State University of New York at New Paltz 1969 — 1972
BS, Business Administration
Kellogg University
Scholar, for General Business
State University of New York at New Paltz
Bachelor of Arts, Business Administration
Hormac Transport, LLC April 2015 - Present
Hormac Transport LLC September 2013 - Present
Florida Blue March 2010 - April 2013
SCOTTRADE INVESTMENTS March 2008 - May 2009
Real Time Results March 2007 - September 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, PowerPoint, Sales Management, Public Speaking, Coaching, Negotiation, Outlook, Customer Satisfaction, Process Improvement
Education
Lindenwood University 2000 — 2004
Bachelors of Arts, International Business
Atlantic Aviation
Commercial Aviation
Florida Blue November 2007 - Present
Schering Plough Corporation 2005 - 2007
Allstate 2004 - 2005
Missouri S&T, formerly University of Missouri-Rolla 2000 - 2003
Missouri S&T, formerly University of Missouri-Rolla 1999 - 2000
National Geophysical Research Institute, India 1999 - 1999
Skills
ETL, Data Warehousing, Unix, Unix Shell Scripting, Ab Initio, Data Modeling, SDLC, DB2, Data Integration, PL/SQL, Visio, Database Design, Requirements Analysis, SQL, Databases, Agile Methodologies, Microsoft SQL Server, Systems Analysis, Shell Scripting, Informatica, Data Analysis, Performance Tuning, Data Science, Machine Learning, Artificial Neural..., Hadoop, MapReduce, R, Netezza
Education
University of Missouri-Rolla 2001 — 2003
Master of Science (MS), Computer Engineering
University of Missouri-Rolla 1999 — 2001
Master of Science (MS), Electrical Engineering
Jawaharlal Nehru Technological University 1995 — 1999
B.Tech, Electronics and Communications Engineering
Little Flower Junior College 1993 — 1995
Intermediate, MPC
Florida Blue January 2006 - Present
BLUE CROSS & BLUE SHIELD OF FLORIDA 1996 - December 2005
Carlos Abraira, MD March 1993 - August 1996
Skills
Healthcare, Medicare, CPT, Hospitals, Medicaid, Credentialing, PPO, Medical Billing, Physicians, HIPAA, Medical Coding, Managed Care, Health Insurance, Medical Terminology, Provider Relations, Healthcare Management, ICD-9, EMR, HMO, Healthcare Industry, Insurance, HCPCS, CMS, Financial Audits, External Audit, Nursing
Education
Miami Dade College 2007 — 2010
Registered Nursing/Registered Nurse
Miami Dade College 2005 — 2007
Certified Coder, Medical Insurance Coding Specialist/Coder
Miami Lakes Educational Center 2002 — 2004
Licensed Practical/Vocational Nurse Training
New Management Services September 2014 - Present
Florida Blue September 2013 - Present
Paychex January 2011 - July 2013
Allstate February 2010 - August 2010
ING July 2007 - January 2010
Hewitt Associates 1996 - 2007
Skills
SQL, VBA, PowerPoint, Access, Visio, Microsoft Excel, Microsoft Word, SharePoint, Requirements Gathering, Business Requirements, Salesforce.com
Education
Northern Illinois University 1993 — 1995
B.S., Human Resources
First Trust Portfolios May 2015 - Present
University of Illinois at Chicago January 2013 - May 2015
Argonne National Laboratory May 2014 - September 2014
Nationwide Insurance May 2012 - September 2012
Florida Blue May 2011 - September 2011
Education
University of Illinois at Chicago 2013 — 2015
Doctor of Philosophy (PhD), Computational and Applied Mathematics, G.P.A 4.0
New York University 2010 — 2012
Master of Science (M.S.), Computational and Applied Mathematics, G.P.A 3.8
Simply Health Care Plans April 2012 - March 2013
WellCare September 2004 - April 2012
Florida Blue 1999 - 2004
Skills
Provider Relations, Network Development, Medicare, Provider Contracting, Managed Care, Ancillary Services, Medicaid Managed Care, Vendor Management, HMO, Healthcare, Medicaid, PPO, Healthcare Information..., HIPAA, Credentialing, Healthcare Consulting
Education
Montclair State University 1980 — 1982
BS, Business Administration
Prout Memorial
Florida Blue June 2013 - Present
Universal Health Care May 2011 - April 2013
Citi March 2011 - April 2011
CITI June 2007 - October 2010
Wells Fargo 2004 - 2006
Bank of America 1996 - 2003
American Express Business Travel 1990 - 1996
Skills
Exceptional..., Certified Toastmaster..., Top sales producer, Analytics, Automation, Compliance, Microsoft Office, Market Analysis, New Business Development, Negotiation, Project Management, Qualitative Research, Quantitative Research, Research, Risk Assessment, Customer Service, Translation, Typing, Tourism, Tutoring, Underwriting, Classroom, Organization, Strategic Planning, Marketing, Insurance, Leadership, Employee Benefits, Mortgage Lending, Social Networking, Management, Team Building, Training, Coaching, Process Improvement, Call Centers, Sales, Health Insurance, Account Management, Sales Management
Education
Maryville University of Saint Louis 1994 — 1996
BS, BUSINESS MANAGEMENT& MARKETING
Florida Blue February 2013 - Present
the University of Toledo September 2011 - February 2013
Nanchang Hangkong University January 2005 - August 2008
Beijing Fluent Tech. Co.Ltd. June 2002 - August 2003
Skills
SQL, Software, Linux, HTML, Matlab, Computer Hardware, C, C++, Java Enterprise Edition, Hibernate, Struts, Spring, EJB, C#, JSF, Databases, RichFaces, JSP
Education
University of Toledo 2008 — 2012
Doctor of Philosophy (Ph.D.), Computer Science, 3.97
The University of Reading 2003 — 2004
Master of Science (M.Sc.), Computer Science, 3.42
North China University of Technology 1998 — 2002
Bachelor's degree, Computer Science, 3.67
Florida Blue September 2015 - Present
BlueCross BlueShield of Florida April 2006 - Present
Memorial Hospital Jacksonville, Florida January 1995 - January 2005
Skills
Managed Care, Pharmacy, Hospitals, Clinical Research, Healthcare Industry, Medicine, Clinical Pharmacy, Pharmacy Automation, Nursing, Process Improvement, Provider Relations, Cross-functional Team..., Network Development, Healthcare, Strategic Planning, Management, Team Leadership, Data Analysis, Program Management, Project Management, Healthcare Reimbursement, Team Building, HMO, Health Policy, Business Analysis, HIPAA, Health Care Reform, Pharmacology, Pharmacokinetics, Clinical Pharmacology, Pharmacy Benefit..., Utilization Management, Medicare Part D, Medicaid, Disease Management, Cost Management
Education
The University of Georgia 1987 — 1993
Pharm.D., Pharmacy
Northwestern University - Kellogg School of Management
KPMG US June 2014 - February 2015
MAXIMUS August 2013 - October 2013
Florida Blue September 2011 - May 2012
HP Enterprise Security Services September 2009 - July 2010
GEOMETRIS June 2008 - July 2009
Skills
Quality Assurance, Requirements Analysis, Testing, Quality Center, Software Documentation, Integration, PeopleSoft, Test Planning, Business Process, Test Automation, QTP, Test Cases, Business Requirements, Analysis, Oracle, Vendor Management, SQL, User Acceptance Testing, HP Quality Center
Education
New York Institute of Technology-Old Westbury 2002 — 2006
Bachelor of Science (BS), Electrical and Computer Engineering
Tappan Zee high school 2000 — 2002
High School Diploma
Florida Blue June 2006 - Present
Skills
Training, Coaching, Teaching, Leadership, Program Management, Team Building, Curriculum Development, E-Learning, Instructional Design, Editing
Education
Jones College-Jacksonville
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Florida Blue May 2015 - Present
Family Physicians Group March 2009 - May 2015
Jacksonville Humane Society 2010 - July 2012
MDI June 2010 - June 2011
Centene Corporation 2010 - 2011
WellCare 2006 - 2009
Aetna December 2000 - July 2004
GlaxoSmithKline January 2000 - December 2000
Skills
Quality, HEDIS, Utilization Management, Medicaid, Disease Management, Managed Care, Medicare, Credentialing, Hospitals, Clinical Research, Healthcare Industry, Practice Management, HIPAA, Medicine, Healthcare, Health Policy, Healthcare Consulting, NCQA, Patient Safety, Healthcare Information..., Physicians, Healthcare Management, Revenue Cycle, Accreditation, Health Insurance, Public Health, HMO, Quality Improvement, Network Development, EMR, Provider Relations, Health Education, Leadership, EHR, Pharmacy Benefit..., Medicare Part D, Physician Relations, Informatics, Nursing, Home Care, Medical Billing, Inpatient, Medical Education, Medical Coding
Education
Northeast Ohio Medical University (NEOMED) 1982 — 1985
MD
Kent State University 1978 — 1982
BS, Biology and Chemistry
IOD Incorporated September 2015 - Present
ECS July 2015 - September 2015
Orlando Health January 2015 - February 2015
UHS February 2011 - February 2015
Florida Blue October 2014 - January 2015
Connextions October 2007 - January 2011
Skills
Healthcare, Customer Service, HIPAA, Health Insurance, Insurance, Microsoft Office, Medicare, Outlook, ICD-9-CM, HCPCS, CPT, DRG, ICD-10-CM, ICD-10-PCS, Microsoft Excel, Medical Terminology, Management, Leadership, Training, Customer Satisfaction, Team Building, PowerPoint, Medical Records, Microsoft Word, Medical Coding, Sales, Medicaid, Strategic Planning, ICD-9, EMR, EHR, Customer Retention, Managed Care, Budgets, Call Centers, Employee Benefits, Social Media, Account Management, Revenue Cycle
Education
University of Central Florida 2013 — 2015
Bachelor of Science (B.S.), Health Informatics and Information Management
Valencia College 2010 — 2012
A.A., General Studies
LaGuardia Community College 2005 — 2007
A.S., Dietetic Technician
Florida Blue November 2012 - Present
C-4 Analytics, LLC November 2011 - June 2012
Max Value Solutions, International LLC June 2010 - January 2012
Mount Holyoke College September 2007 - June 2010
Skills
Web-based Research, SPSS, Microsoft Excel, Research
Education
Mount Holyoke College 2006 — 2010
BA, Psychology
Adecco Group April 2014 - Present
Florida Blue May 2011 - April 2014
Integra LifeSciences January 2011 - April 2011
Bradco Supply Corporation March 1999 - January 2011
The Prudential Insurance Company of America September 1998 - February 1999
Anthem Health & Life Insurance Company September 1992 - September 1998
Skills
Analysis, Sales Operations, Process Improvement, Business Planning, Forecasting, Management, Sales Management, Pricing, Sales, Microsoft Excel, Strategic Planning, Human Resources, Employee Benefits, Financial Analysis, Project Planning, Budgets, Accounts Receivable
Education
Kean University 1990 — 1992
B.S, Accounting
Capgemini January 2013 - Present
Cox Enterprises April 2012 - January 2013
Blue Cross Blue Shield of Michigan September 2011 - April 2012
Florida Blue September 2010 - July 2011
Comcast Cable March 2010 - September 2010
NAVTEQ September 2009 - March 2010
Intel Corporation September 2008 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Business Analysis, Requirements Gathering, SQL, Visio, Project Management, Business Requirements, SDLC, Agile Methodologies, Consulting, Management
Education
North Dakota State University 2006 — 2008
Bachelor of Science (BS), Electrical and Electronics Engineering
Ansal Institute of Technology 2004 — 2006
Diploma, Electrical and Electronics Engineering
Florida Blue September 2011 - Present
Centene Corporation February 2011 - September 2011
Centene Corporation January 2005 - February 2011
Centene Corporation August 2001 - January 2005
Elementis Performance Polymers March 1999 - November 1999
FMC Corp May 1998 - March 1999
FMC Corp June 1996 - April 1998
Skills
Data Analysis, Access, Managed Care, Analysis, Medicaid, Analytics, Statistics, Management, HIPAA, SQL, Medicaid Managed Care, Data Modeling, Risk Analysis, Financial Modeling, Health Insurance, SAS programming, Microsoft Excel, Utilization Management, Business Intelligence, Physicians, PCMH, ACO, Value Based Programs
Education
Xincon Technology School
New Jersey Institute of Technology
Bachelor of Science, Chemical Engineering
Fortegra July 2013 - Present
Fortegra 2013 - 2013
Allstate 2012 - 2013
Florida Blue March 2010 - July 2012
Skills
Training, Customer Service, Human Resources, Team Building, Strategic Planning, SDLC, Healthcare, Microsoft Office, Business Analysis, Process Improvement, Project Management, Management, Leadership, Visio, Requirements Analysis, Vendor Management, SharePoint, Program Management, Analysis, Microsoft Excel, Business Process..., SQL, Software Project..., Requirements Gathering
Education
Northeastern University
Master of Business Administration (MBA)
Northeastern University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
CSX October 2014 - Present
Florida Blue July 2013 - August 2014
Verizon Wireless December 2010 - July 2013
Cubist Pharmaceuticals August 2007 - December 2010
HCL Technologies December 2004 - December 2010
Skills
Web Services, Java Enterprise Edition, Spring, Struts, Requirements Analysis, Hibernate, Agile Methodologies, Servlets, PL/SQL, SDLC, JSP, SOA, Oracle, iPhone Application..., Spring Framework
Education
Jawaharlal Nehru Technological University
Bachelor's degree, Information Technology
EverBank April 2013 - Present
Florida Blue July 2011 - March 2013
Barnett Bank April 1987 - July 1998
Skills
Project Management, Process Improvement, Business Analysis, Vendor Management, MS Project, Requirements Analysis, SharePoint, Healthcare, SDLC, Retail Banking, Mortgage Lending, Project Server
Education
Louisiana State University 1979 — 1986
Bachelor of Business Administration (BBA), Business Administration and Management, General
Provider Power LLC March 2012 - Present
Health Affiliates Maine March 2012 - Present
Florida Blue July 1993 - March 2012
MACA July 1987 - June 1993
Skills
IT Management, SDLC, Disaster Recovery, Enterprise Architecture, SharePoint, IT Strategy, Business Analysis, Vendor Management, Visio, SQL, Integration, SOA, Data Center, Requirements Analysis, ITIL, Business Intelligence, Management, Business Process..., Data Warehousing, Agile Methodologies
Education
New Mexico State University 1982 — 1987
BA, Business Computer Systems
Anthem March 2013 - Present
Florida Blue August 2012 - February 2013
Skills
Outlook, Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Financial Analysis, Strategic Planning, Data Analysis, Business Analysis, Accounts Payable, Recruiting, Teamwork, Insurance, Interviews, Human Resources
Education
Lincoln Memorial University
MBA
Baptist Health September 2014 - Present
Florida Blue April 2011 - September 2014
Florida Blue October 2007 - April 2011
ICX Group January 2005 - January 2007
The MedStat Group January 1999 - January 2001
Liberty Union Life Assurance Co January 1996 - January 1999
Yale Materials Handling-Michigan, Inc January 1994 - January 1996
Deloitte January 1990 - January 1994
Skills
Health Insurance, Medicaid, Employee Benefits, Healthcare, Microsoft Excel, Medicare, HIPAA, Managed Care, Access, Insurance, Account Reconciliation, Auditing, Invoicing, Accounts Receivable, Accounting, Internal Controls, Finance, PeopleSoft, Analysis, Financial Reporting, Financial Analysis, Process Improvement, GAAP, Financial Statements, Forecasting, Management, Leadership, General Ledger, US GAAP, Financial Accounting, Journal Entries, Cash Flow, Budgets, Budgeting, External Audit
Education
Michigan State University
B. A, Accounting
HGST, a Western Digital company December 2013 - Present
Florida Blue December 2012 - December 2013
A solutions company March 2011 - December 2012
Previous Experience on request 2005 - 2007
Skills
Business Analysis, Strategic Planning, Project Management, RUP Methodologies, Agile Project Management, SharePoint, Requirements Gathering, Stakeholder Engagement, siebel crm, IBM Rational Tools, SQL, Business Strategy, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word
Education
Jawaharlal Nehru Technological University
Bachelor of Engineering (BEng), Computer Science
Florida Blue March 2013 - Present
Blue Cross Blue Shield of Florida November 2006 - March 2013
Delta Air Lines January 1990 - October 1993
Skills
Leadership, Strategic Planning, Customer Service, Coaching, Project Management, Training, Program Management, Sales, Change Management, Strategy
Education
Jones College-Jacksonville
Legal Assistant/Paralegal
Florida Blue June 2012 - Present
Blue Cross Blue Shield of Florida July 2006 - June 2012
Skills
HMO, Health Insurance, Medicare, Insurance, Medicare Part D, SAS, Healthcare, Managed Care
Education
Lebanon Valley College 2002 — 2006
Bachelor of Science (B.S.), Actuarial Science
Florida Blue March 2015 - Present
SunTrust March 2013 - February 2015
Lockheed Martin Information Technology July 2012 - March 2013
FedEx Services February 2012 - July 2012
Medco Health Solutions June 2011 - February 2012
BCBSNC January 2011 - June 2011
Legg Mason February 2009 - January 2011
Aptiva Corp February 2007 - February 2009
Skills
ETL, Abinitio, Unix, Unix Shell Scripting, Data Warehousing, SQL, Oracle, DB2, Autosys, SDLC, Teradata, Business Intelligence, Mainframe, PL/SQL, Java, Sybase, CA7, XML, Shell Scripting
Education
Jawaharlal Nehru Technological University
Bachelor's degree, Electronics and Communications Engineering
Florida Blue August 2015 - Present
Skills
Healthcare Information..., Healthcare, HIPAA, Medicaid, Managed Care, Medicare, Healthcare Management, ICD-10, HMO, Healthcare Industry, Applicant Tracking..., Applications Software..., Applications..., Six Sigma, Strategic Planning, Application Portfolio..., Defect Tracking, Software Project..., Information Technology, Project Management, SDLC, Process Improvement, Software Documentation, Visio, PMP, SharePoint, Vendor Management, Resource Management, Requirements Analysis, Business Intelligence, Requirements Gathering, Business Analysis, Enterprise Architecture, IT Management, IT Strategy, Integration
Education
The University of Memphis 2002 — 2003
Master of Business Administration (MBA) Fogelman College of Business and Economics, Business Administration, Management Information System
The University of Memphis 2001 — 2001
Master of Science Herff College of Engineering, Computer Engineering
Jawaharlal Nehru Technological University 1990 — 1994
Bachelor's degree, Chemical Engineering
SRKV
Florida Blue July 1993 - Present
US Army May 1986 - August 1994
Skills
Healthcare, Customer Service, Healthcare Management, Leadership, Team Building, Training, HIPAA, Coaching, Healthcare Information..., Wellness
Education
Marshall University 1981 — 1985
Bachelor of Arts (B.A.), Criminal Justice
US Army Fort McClellan 1986 — 1986
Military Police Officer Basic, Military Police
Florida Blue March 2003 - Present
Independence Blue Cross October 1991 - January 2003
Skills
Process Improvement, Budgets, Customer Service, Microsoft Excel, Microsoft Office, Healthcare Management, Strategic Planning, Coaching, Cross-functional Team..., Data Analysis, Team Building, PeopleSoft
Education
Temple University - Fox School of Business and Management 1998 — 2001
MBA - HealthCare
Lincoln University 1988 — 1991
BS Accounting
Florida Blue December 2010 - Present
Prudential Financial August 2008 - January 2011
Skills
Call center start-up, Call Center..., Business Strategy, Business Analysis, New Business Development, New Business Generation, Strategic Planning, Project Planning, Business Planning, Succession Planning, Coaching, Instructor-led Training, Entrepreneurship, Site Planning, Microsoft Office, Department Budgeting
Education
Wesleyan College 1992 — 2002
Bachelor of Arts (B.A.), Business Administration and Management, General
Macon State College 1988 — 1992
Associate of Science (A.S.), Business Administration and Management, General
Florida Blue November 2006 - Present
Skills
Managed Care, Health Insurance, Account Management, PPO, Healthcare, HMO, Sales, Salesforce.com, Medicare, Provider Relations, Healthcare Industry, Marketing, Insurance, Disease Management, Customer Service, Health Savings Accounts, Sales Management, Strategic Planning, Marketing Strategy, New Business Development, Employee Benefits
Education
Mercer University 1992 — 1997
Bachelor of Business Administration (BBA), Marketing
Florida Blue 1998 - Present
Skills
Training, Customer Service, Coaching, Insurance, Process Improvement, Team Building, Strategic Planning, Program Management
Education
Missouri State University
Bachelor of Science in Education, specialties English, Speech and Theater, Art History, History, Social Sciences, 6th - 12th
Business Owner 2011 - Present
Body By Vi Visalus April 2011 - Present
Florida Blue January 2003 - January 2012
Skills
Health and Wellness, Building Maintenance, Ergonomics, Health Promotion, Exercise Physiology, Wellness Coaching, Wellness, Prevention, Nutritional Counseling, Fitness Training, Nutrition, Fitness
Education
Missouri State University 2012 — 2016
CSX Technology January 2010 - January 2013
CSX Technology 2010 - 2013
Reichard Staffing, Inc January 2010 - January 2010
Florida Blue January 2003 - January 2009
Aetna January 1999 - January 2002
PRUDENTIAL January 1994 - January 1999
PRUDENTIAL January 1979 - January 1994
Skills
Computer Security, Security, Unix, Information Security, Disaster Recovery, Testing, Technical Support, Access, Requirements Analysis, SharePoint, Business Analysis, Windows, Quality Assurance, Information Technology, Management, Vendor Management
Education
North Carolina State University
BS, Mathematics
Florida Blue July 2012 - Present
AmeriHealth Caritas May 2008 - June 2012
Bravo Health March 2002 - April 2008
Education
La Salle University
Bachelor of Arts (BA), Computer Science
Florida Blue July 2002 - Present
Skills
Customer Service, Leadership, Healthcare, Strategic Planning, Team Building, Training, Coaching, Project Management
Education
Niagara University 1996 — 1999
Bachelor of Science (BS), Business/Commerce, General
Sanford Middle School September 2013 - Present
Wicklow PTA November 2013 - May 2014
Florida Blue January 2001 - June 2012
Skills
Customer Service
Education
Le Cordon Bleu College of Culinary Arts-Atlanta 2007 — 2009
Associate's Degree, Culinary, 3.94