Florida Blue
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Florida Blue List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Florida Blue. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Florida Blue Salaries. You can even request information on how much does Florida Blue pay if you want to. Learn about salaries, pros and cons of working for Florida Blue directly from the past employees.
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1,805 Florida Blue employees in database. Find out everything there's to know about Florida Blue employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Florida Blue Employees
Magellan Health September 2014 - Present
Florida Blue September 2011 - September 2014
Humana April 2007 - September 2011
Florida Blue June 2003 - September 2006
Skills
Government Proposals, RFP, Legal Compliance, Presenting Proposals, Federal Proposals, Healthcare Management, Health Insurance, Employee Wellness..., Project Management, Florida Notary, Marketing, Sales Process
Education
Georgia College and State University 1999 — 2002
Bachelor of Business Administration (B.B.A.), Marketing
University of West Georgia 1998 — 1999
Allstate Benefits 2014 - 2015
Citi 2013 - 2014
Citi 2012 - 2013
Florida Blue 2012 - 2012
Duratek Precast Technologies 2009 - 2012
Duratek Precast Technologies 2008 - 2009
Duratek Precast Technologies 2007 - 2007
Skills
PowerPoint, Management, Access, Microsoft Excel, Outlook, Sales, Market Research, Microsoft Word, Photoshop, FrontPage, Training, Marketing, Word, Avaya Communication..., Avaya Site..., Impact 360, Workforce Management, Workforce Planning, Trend Forecasting, Strategic Planning
Education
University of North Florida 2014 — 2017
Master of Business Administration (M.B.A.)
Georgia College and State University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business, Management, and Marketing.
Florida Blue March 2015 - Present
Humana Military Healthcare Services November 2013 - April 2014
Automated Health Systems March 2013 - November 2013
Mayo Clinic February 2012 - March 2013
Rise Health May 2011 - December 2011
Zurich Insurance Services August 2006 - July 2010
Jacksonville Housing Authority March 2004 - August 2006
Baptist Health October 1997 - January 2004
Skills
Case Management, Medical Office..., Customer Service, Case Managment, Community Outreach, Healthcare, Call Centers, Team Building, Management, Hospitals, Medicaid, Administration, Data Entry, Training, Healthcare Management, HIPAA, Event Planning, Public Speaking
Education
Jacksonville University 2008 — 2011
Bachelor of Science, Social Sciences
Web.com August 2013 - Present
Web.com March 2012 - August 2013
Florida Blue June 2007 - February 2012
Florida Blue June 2005 - June 2007
Florida Blue September 2002 - June 2005
Skills
Financial Modeling, Return on Investment..., Business Process..., Business Planning, Product Development, Operating Budgets, Capital Budgeting, Financial Accounting, Analysis, Business Process, Forecasting, Strategy, Budgets, Finance, Analytics, Pricing Strategy, Process Improvement, Strategic Planning, Leadership, Program Management, Cross-functional Team..., Management, Vendor Management, Project Management, Team Building, Healthcare
Education
Georgia Southwestern State University 1986 — 1989
Bachelor of Business Administration (B.B.A.), Accountng
City of Atlantic Beach March 2015 - Present
City of Atlantic Beach May 2014 - Present
Florida Blue August 2011 - May 2014
City of Palm Bay August 2010 - September 2011
St Johns County Utility Department November 2008 - August 2010
Roy's Diesel Injection Service March 2005 - November 2008
Seald Sweet 2000 - 2004
Indian River County School District January 1995 - January 2000
Indian River County School District 1995 - 2000
Indian River County January 1989 - January 1993
Skills
PowerPoint, Excel, Contract Management, Accounts Payable, Microsoft Excel, Budgets, Policy, Analysis, Account Reconciliation, Auditing, Customer Service, Leadership, Strategic Planning, Project Management, Team Building
Education
Warner Southern College 1997 — 1999
Bachelor of Arts, Organizational Management
Indian River State College
ASSOCIATES, SCIENCE - BUSINESS ADMINISTRATION
Indian River State College
CERTIFICATE, SMALL BUSINESS MANAGEMENT
Plantation HighSchool
Advanced Disposal April 2013 - Present
PSS July 2011 - April 2013
MDI January 2009 - July 2011
Florida Blue 1999 - 2003
Skills
Contract Management, Microsoft Excel, Leadership, Program Management, Healthcare, Risk Management, Process Improvement, Microsoft Office, Sales, Auditing, Human Resources, Business Analysis, Analysis, Business Process, Sales Management, Contract Negotiation, Creative Problem Solving
Education
Jacksonville University 2009 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Stanton College Prep 1990 — 1996
Florida Blue April 2015 - Present
Florida Blue June 2013 - April 2015
Florida Blue January 2009 - June 2013
Florida Blue July 2007 - January 2009
Florida Blue April 2006 - July 2007
Skills
Project Management, Project Coordination, ICD-10, Management, Employee Training, Training Delivery, Curriculum Development, Compliance, NCQA, Business Process..., Change Management, Process Improvement, Program Management, Quality Assurance, Vendor Management, Visio, Healthcare, Training, Business Process, Leadership, HIPAA, Team Building, SharePoint, Project Delivery, Project Planning, Cross-functional Team..., Analysis, Team Leadership, Quality Management, Risk Management, Business Requirements, Policy, Performance Management, User Acceptance Testing, Consulting, Strategic Planning
Education
Jacksonville University 2000 — 2003
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Florida Blue June 2013 - August 2014
Consultant June 2012 - June 2013
Medco Health Solutions May 2007 - June 2012
Henry Schein, Inc. October 2005 - May 2006
Wyeth November 1995 - October 2005
Schering-Plough International December 1984 - November 1995
Ketchum Public Relations June 1983 - December 1984
Hill and Knowlton April 1981 - June 1983
Ohio University 1978 - 1980
Skills
Media Relations, Internal Communications, Marketing Communications, Corporate Communications, Public Relations, Executive Communications, Healthcare, Reputation Management, Philanthropy, Crisis Communications, Social Media, Strategic Planning, Strategic Communications, Spokesperson, International Public..., Community Affairs, Communication Training
Education
New York University
Doctor of Philosophy (Ph.D.)
New York University - Leonard N. Stern School of Business
"Careers in Business" certificate, Business
Indiana University Bloomington
Master's, music performance and history
Indiana University Bloomington
BM, music performance
Florida Blue May 2010 - Present
Florida Blue 2010 - 2013
Skills
Sales, Managed Care, Marketing, Account Management, Customer Service, Health Insurance, Sales Management, Insurance, Salesforce.com, Medicare, Employee Benefits, Healthcare, Team Building, Customer Retention
Education
University of Iowa 1986 — 1988
Bachelor's Degree, Communication Studies and Business Minor
Iowa Central Community College 1984 — 1986
Associate's Degree
Fort Dodge Senior High 1980 — 1984
High School
Florida Blue June 2012 - Present
Florida Blue January 2011 - May 2012
Incepture May 2010 - December 2010
Diversified Clinical Services October 2009 - February 2010
H&R Block September 2007 - May 2009
Paquin Healthcare Companies June 2007 - August 2007
Florida Hospital May 2005 - June 2007
Blue Cross and Blue Shield of Florida 2003 - 2005
Matt Carlucci Mayoral Campaign September 2002 - May 2003
Jacksonville City Council December 2001 - August 2002
Skills
Competitive Analysis, Press Releases, Social Media, Media Relations, Strategic Communications, Public Relations, Marketing Strategy, Marketing Communications, Marketing, Advertising, Strategy, Integrated Marketing, Corporate Communications, Budgets, Digital Marketing, Digital Strategy, Event Management, Fundraising, Internal Communications, Lead Generation, Leadership, Management, Program Management, Start-ups, Strategic Partnerships, Sales, Business Planning, New Business Development, Strategic Planning, Social Media Marketing, Customer Service, Brand Awareness, Event Planning, Team Building, Online Marketing, Social Networking
Education
Leadership Orlando 2004 — 2004
Class 68
Northwestern University 1990 — 1992
MS, Integrated Marketing Communications
Hood College 1985 — 1989
BA, Fine Art and Communications
The Charter School at Baymeadows January 2015 - June 2015
Kelly Educational Services November 2014 - December 2014
Alfred I. duPont Middle School August 2014 - October 2014
duPont Middle School October 2013 - June 2014
Blue Cross Blue Shield of Florida January 2005 - November 2013
Nemours April 2004 - January 2005
Per Se Technologies July 2003 - April 2004
Florida Blue May 1989 - December 2002
Skills
Health Insurance, Process Improvement, SAS, Healthcare Information..., Analysis, HIPAA, Business Analysis, Insurance, Data Analysis, Managed Care, Vendor Management, Healthcare, Project Management, Healthcare Management, Visio, Enterprise Architecture, Requirements Gathering, Analytics, Cross-functional Team..., Training, Data Warehousing, SDLC, Access, Requirements Analysis, Medicare, Business Process..., Program Management, Leadership, Informatics, SharePoint, ETL, Business Intelligence, Business Process
Education
University of North Florida, Educator Preparation Institute 2013 — 2014
Professional Certification, Education, Completed
Jacksonville University 1986 — 1989
Bachelor of Science, Computer Information Systems
Florida Blue August 2011 - Present
Skills
Hiring, Insurance, Team Building, Talent Acquisition, Customer Satisfaction, Negotiation, Social Networking, Cold Calling, Recruiting, Customer Relations, Salesforce.com, Health Insurance, Sourcing, Cross Selling, White Belt, Management, Sales, Customer Service, Time Management, Employee Benefits, Leadership
Education
Hilda Tucker School of Insurance
2-15 Life, Health and Variable Annuities
Jacksonville University
Bachelor of Arts, Psychology
University of North Florida
Bachelor of Arts, Psychology
Florida Blue September 2009 - Present
Florida Blue April 2008 - September 2009
Skills
Sales, Direct Sales, Healthcare, Managed Care, Health Insurance, Customer Service, Strategic Planning, Team Building, Medicare, Insurance, Public Speaking, Account Management, Leadership, Microsoft Office, Marketing, Process Improvement, Analysis, Budgets, Business Analysis, Call Centers, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Data Analysis, Editing, Employee Benefits, Event Planning, Management, Marketing Strategy, Microsoft Excel, Outlook, PowerPoint, Product Development, Project Management, Recruiting, Research, Sales Management, Team Leadership, Teamwork, Time Management, Training, Strategy, Software Documentation, Program Management, Microsoft Word
Education
Jacksonville University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Jacksonville University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General / Finance
UnitedHealthcare October 2014 - Present
Florida Blue 2007 - 2014
Florida Blue 2004 - 2007
Florida Blue 2000 - 2003
Florida Blue 1997 - 1999
CNA Insurance 1995 - 1996
Paychex 1989 - 1994
Skills
Effective communication, Management, Healthcare, Process Improvement, Health Insurance, Six Sigma, Leadership, Strategic Planning, Business Analysis, Medical Cost Management, Administrative Cost..., Business Project..., Cross-functional Team..., Analysis, Recruiting, Project Management, Strategy, Budgets, Project Planning, Training
Education
Jacksonville University 1994 — 1996
MBA, Management and Marketing
Rochester Institute of Technology
Bachelor of Science, Business Administration (BBA)
Six Sigma
Six Sigma Black Belt
Allstate Dealer Services January 2015 - Present
Florida Blue May 2008 - December 2014
Florida Blue January 2006 - May 2008
Florida Blue January 1999 - January 2006
Skills
Process Improvement, Healthcare, Cross-functional Team..., Data Analysis, Continuous Process..., Health Insurance, Program Management, Six Sigma, Lean Six Sigma, Strategic Planning, Healthcare Management, Project Management, Leadership, Healthcare Information..., Change Management, HIPAA, Integration of Business..., Visio, Microsoft Office, Minitab, Team Building, Management, Business Process...
Education
Jacksonville University
Master of Business Administration (MBA), Business Administration, Management and Operations
Jacksonville University
Bachelor of Science (BS), Physics
Coastal Insurance Company January 2015 - Present
GuideWell August 2013 - December 2014
Florida Blue September 2011 - July 2013
CareSpot October 2009 - June 2011
Blue Cross Blue Shield of Florida April 1997 - September 2009
Skills
Leadership, Strategic Planning, Team Building, Healthcare, Program Management, Strategy, Cross-functional Team..., Marketing, Process Improvement, Management, Managed Care, Healthcare Information..., Medicare, Marketing Strategy, Health Insurance, Vendor Management, Ideas Development, Open Innovation, Market Research, Business Innovation, Innovation Consulting, Start-ups, Innovation Development
Education
Jacksonville University 2005 — 2007
Bachelor's Degree, Leadership and Development, summa cum laude
Johnson & Johnson June 2013 - Present
EQUITRADE Corp. August 2004 - Present
Citi April 2012 - June 2013
Florida Blue June 2001 - April 2012
Merrill Lynch February 1995 - June 2001
Skills
Microsoft Excel, Microsoft Word, Sales, Leadership, PowerPoint, Management, Training, Microsoft Office, Research, English, Windows, Outlook, SQL, Strategic Planning, Business Planning, Business Analysis, Analysis, Program Management, Data Analysis, Consulting, Budgets, Process Improvement, Change Management, Strategy, Cross-functional Team..., Project Management, Vendor Management, Business Process..., Marketing
Education
Jacksonville University 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Ecole Nationale Superieure D'Agronomie 1988 — 1992
Bachelor's Degree, Agricultural Engineering
Southeastern Grocers February 2015 - Present
Florida Blue June 2013 - Present
Innoppl Inc. DBA Orange949 September 2012 - July 2013
Innoppl Technologies December 2011 - June 2013
Unbounded Solutions, Inc. June 2010 - November 2011
Unbounded Solutions, Inc. June 2010 - October 2010
Unbounded Solutions, Inc. June 2010 - September 2010
SPI (Software Paradigms International) February 2007 - September 2007
Skills
Sourcing, Customer Relations, Team Leadership, Microsoft Office, Time Management, Project Coordination, Strategic Partnerships, Partner Management, Partnership Development, Sales Management, Managerial, Lead Generation, Generating Revenue, Presentation Development, Presenter, Customer Service, Cloud Computing, Partnerships, Business Intelligence, SharePoint, Software Development, Leadership, Management, Enterprise Software, Business Strategy, Team Management, Consulting, Strategy, Business Process, E-commerce, Business Analysis, IT Strategy, Software Documentation, Mobile Applications, Vendor Management
Education
Georgia State University 2002 — 2008
Bachelor's degree, Economics
Georgia State University
Bachelor's degree, Economics
Florida Blue September 2013 - Present
BrandMunki September 2011 - Present
United States Department of Defense June 2010 - September 2013
WJXT-TV Channel 4 News October 2006 - January 2009
US Army April 2004 - October 2006
Skills
Customer Experience, Program Management, Project Management, Organizational..., Training, Team Building, Government, Strategic Planning, Management, Leadership, Public Relations, Human Resources, Social Media
Education
Jacksonville University 2009 — 2011
Master of Education (M.Ed.), Leadershi
Jacksonville University 2004 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
Florida Blue August 2013 - Present
Blue Cross Blue Shield of Florida April 2011 - July 2013
Blue Cross Blue Shield of Florida December 2010 - March 2011
Piedmont Fayette Hospital January 2010 - May 2010
Mercer University April 2009 - May 2010
North Central Health District September 2009 - February 2010
BlueCross BlueShield of Tennessee June 2009 - September 2009
Center for Rural Health and Health Disparities December 2008 - May 2009
Skills
Healthcare, Data Analysis, SPSS, Statistics, SAS, SQL, Qualitative Research, Quantitative Analysis, Health Insurance, Public Health, Epidemiology, SAS programming, Health Policy, Informatics, Statistical Modeling, Biostatistics, Data Collection, Data Mining, Predictive Modeling, Literature Reviews, SAS Programming
Education
Mercer University 2008 — 2010
Master of Public Health, Epidemiology and Bio-statistics
Georgia State University 2002 — 2007
Bachelors, Biological Sciences, Biology, and Chemistry
Florida Blue September 2012 - Present
Bank of America Merrill Lynch August 2011 - Present
ITT Industries, Inc. February 2005 - October 2005
U. S. Army June 1980 - July 2002
Skills
Microsoft Excel, Linux, Microsoft Office, Customer Service, Outlook, Call Center, Active Directory, Microsoft SQL Server, CompTIA A+ Certification, Network + Certified
Education
ITT Technical Institute-Jacksonville 2010 — 2012
Associates of Science in Computer Network Systems, Computer Network Systems, Cumulative GPA 3.88
Westmer High School 1978 — 1981
High School, General Education, 3.5
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Florida Blue August 2013 - January 2015
City of Jacksonville August 2013 - October 2014
Incepture, Inc. January 2011 - October 2014
Incepture, Inc. September 2009 - August 2013
TriServ Alliance, LLC March 2008 - September 2009
Blue Cross Blue Shield of Florida February 2007 - March 2008
Incepture, Inc December 2006 - March 2008
Blue Cross Blue Shield of Florida November 2001 - January 2007
Skills
SDLC, Business Transformation, Program Management, Senior Executive..., IT Transformation, New Business Development, Analysis, Business Analysis, Business Intelligence, Business Process, Business Strategy, CRM, Cloud Computing, Coaching, Consulting, Contract Negotiation, Cross-functional Team..., Data Center, Enterprise Software, Executive Management, Entrepreneurship, Healthcare, IT Management, IT Service Management, IT Strategy, Information Technology, Insurance, Leadership, Management Consulting, Networking, Outsourcing, PMP, Process Improvement, Project Management, Recruiting, Resource Management, Risk Management, SaaS, Security, SharePoint, Software Project..., Start-ups, Strategic Leadership, Strategy, Talent Management, Team Building, Team Leadership, Telecommunications, Thought Leadership, Vendor Management
Education
Jacksonville University 2001 — 2003
MBA, Business
The University of Chicago Booth School of Business
Georgia Department of Education July 2015 - Present
VoAPPs, Inc June 2013 - July 2015
U.S. Food and Drug Administration May 2012 - May 2013
Florida Blue February 2011 - May 2012
Vensai Technologies, Inc July 2005 - February 2011
Logica infotech May 2002 - July 2005
Oxford collage of engineering September 1999 - April 2002
Skills
PL/SQL, Oracle, SQL, Toad, Oracle Applications, SDLC, Unix, Databases, XML, Java, Database Design, Unix Shell Scripting, Requirements Gathering, Requirements Analysis, C, JSP
Education
Gulbarga University 1995 — 1999
Bachelor of Engineering (B.E.), Computer Science
Gulbarga University 1995 — 1999
CSE, Computers
Novitas Solutions, Inc. June 2015 - Present
Florida Blue June 2013 - March 2015
Florida Blue August 2004 - June 2013
Everest University-Orange Park January 2011 - October 2011
Florida Blue February 1998 - August 2004
American Heritage Life Insurance Co April 1993 - December 1994
Skills
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Healthcare, Outlook, Process Improvement, Customer Service, Access, Public Speaking, Visio, Strategic Planning, Data Analysis, Leadership, Insurance, Team Building, SharePoint, Microsoft Office, Teamwork, Management, Administrative..., Program Management, Time Management, Event Planning, Provider Relations, Medicare, Health Insurance, HIPAA, Training, Coaching
Education
Webster University-Jax 2006 — 2010
MBA, emphasis in HRMG
Hampton University 1988 — 1992
Bachelor of Science, Business Management
William M. Raines
High School Diploma with Honors
Florida Blue January 2013 - Present
Voya Financial January 2003 - Present
Univision Networks 2004 - November 2012
Skills
Film, Television, Commercials, Digital Media, Video Production, Video, Entertainment, Broadcast Television, New Media, Camera Operating, Broadcast, Photography, Lighting, HD Video, Advertising, Camera, Health and Life..., Employee Benefits, Producing
Education
Jacksonville State University 1986 — 1990
B.A., Communications
Greenshades Software October 2014 - Present
Florida Blue February 2014 - October 2014
Web.com October 2013 - February 2014
Stock Yards Bank & Trust February 2013 - October 2013
Stock Yards Bank & Trust May 2010 - February 2013
Stock Yards Bank & Trust August 2006 - May 2010
Stock Yards Bank & Trust May 2007 - December 2007
Skills
Marketing, Sales, Advertising, Loans, Banking, Retail Banking, Customer Service, Social Media, Marketing Communications, Social Media Marketing, Microsoft Office, Marketing Strategy, Market Research, Online Marketing
Education
Indiana University-Southeast 2005 — 2009
Bachelor of Science (B.S.), Marketing and Advertising
Florida Blue 1983 - Present
Skills
Business Analysis, Data Analysis, SDLC, Process Improvement, Healthcare, Program Management, Analysis, Quality Assurance, Data Management, Clinical Quality..., Data Analysis /Mining, Compliance, Healthcare Information..., HIPAA, Data Warehousing, ETL
Education
Jacksonville University
Masters of Science in Health Informatics, Health Services/Allied Health/Health Sciences, General
University of North Florida 1994 — 1996
Master of Business Administration (MBA), Business, Data Management
Bank of America April 2014 - Present
Florida Blue November 2013 - April 2014
Bank of America (Pinnacle Tech Resources) December 2011 - November 2013
Bank of America (Consultant: Sapphire Technologies) March 2010 - September 2011
Aston Unified Communications November 2009 - August 2010
Between Assignments, Available for Work May 2009 - October 2009
Bank of America April 2008 - May 2009
Bank of America July 2002 - April 2008
GE Power Systems, Schenectady, NY February 2002 - July 2002
GE Global Exchange Services August 2000 - August 2001
Skills
Vendor Management, Integration, PMP, Project Management, Change Management, Process Improvement, Business Analysis, Business Process, Data Center, Enterprise Software, SharePoint, Project Portfolio..., Management, Agile Methodologies, Six Sigma, Information Technology, Outsourcing, ITIL, Software Development, Disaster Recovery, Telecommunications, Agile & Waterfall..., IVR, IT Management, Scrum, Scrum Master PMI-ACP..., Retrospectives, Team Building
Education
The College of Saint Rose 1980 — 1996
BS, Information Systems
Hudson Valley Community College 1974 — 1976
AAS Data Processing, Business Information Systems
CANAM August 2013 - Present
Changedge Corporation November 2009 - Present
LeanJax June 2011 - Present
Florida Blue July 2013 - August 2013
JEA May 2008 - June 2013
Toastmasters International 2008 - 2012
JEA April 2004 - April 2008
Merrill Lynch May 2001 - January 2004
EverBank October 2000 - May 2001
NetworkPlus.com April 2000 - October 2000
Skills
Six Sigma, Lean Manufacturing, Logistics, Loan Origination, Salesforce.com, Financial Analysis, Mortgage Banking, Transportation, Logistics Management, Retail Banking, Diversity Training, Enterprise Asset..., Business Performance..., Public Speaking, Program Management, Business Process..., Team Leadership, Management, Change Management, Organizational..., Training, Process Improvement, Project Management, Operational Excellence, Analysis, Kaizen, Operations Management, Continuous Improvement, New Business Development, Strategic Planning, Business Development, Management Consulting, Business Process, DMAIC
Education
Jacksonville University 1997 — 1999
MBA, Management
Temple University - Fox School of Business and Management 1980 — 1984
BBA, Marketing
ZeroChaos June 2015 - Present
Heidi L. Howell January 2012 - Present
Florida Blue November 2014 - June 2015
Incepture September 2013 - November 2014
Green Golf Partners - The Club at Osprey Cove November 2012 - July 2013
Navitas Lease Corp. January 2011 - November 2012
The Goddard School February 2010 - January 2011
The Weekly Sentinel May 2009 - August 2009
Ogunquit Playhouse 2006 - 2009
Skills
Social Media Marketing, Media Relations, InDesign, Public Relations, Social Media, Event Planning, Press Releases, Editing, Facebook, Event Management, Newsletters, Social Networking, Marketing Communications, Customer Service, Copywriting, Public Speaking, Creative Writing, Microsoft Office, Marketing, Research, Advertising, Non-profits, Blogging, Ap Style, Business Development, Marketing Automation, B2B Marketing, Data Analysis, Google Analytics, Google Adwords, Marketing Strategy, Market Research, Digital Marketing, Email Marketing, Direct Marketing, Online Marketing, Copy Editing, Integrated Marketing, Lead Generation, Marketing Management, Sales, Sponsorship, Budgets, Time Management
Education
Lasell College 2014 — 2015
MS Integrated Marketing Communications
Jacksonville University 2007 — 2011
Bachelor of Arts, Communication - Public Relations
STRAIGHTSOURCE May 2015 - Present
Florida Blue June 2013 - July 2014
Amerigroup Corporation September 2010 - June 2013
Dominion Enterprises January 2007 - March 2008
Cox Communications January 2001 - June 2006
Cincinnati Bell Telephone January 2000 - December 2000
Intermedia Partners April 1997 - June 1999
TKR Cable Company December 1993 - March 1997
Trillium Cable Communications May 1989 - November 1992
Time Warner Cable (formerly ATC) September 1986 - April 1989
Skills
Media Relations, Strategic Communications, Marketing Communications, Training, Strategic Planning, Program Management, Policy, Marketing Strategy, Project Planning, Leadership, Internal Communications, Organizational..., Strategy, Social Media, Integrated Marketing, Business Planning, Budgets, Editing, Customer Service, Management, Proposal Writing, Business Development, Coaching, Crisis Communications, Sales Operations, Community Development, Sales Management, Cross-functional Team..., Medicare, P&L Management, Brand Management, Employee Relations, Community Relations, Government Relations, Business Process..., Go-to-market Strategy, Provider Relations, Provider Network..., Medicaid Managed Care, Content Strategy, Digital Strategy, Customer Engagement, Public Policy, Employee Wellness..., Chronic Care Management, Medical Cost Containment
Education
Ohio University 1979 — 1980
Master's, Sports Management
Ithaca College 1976 — 1979
B.S., Business Administration
Lichlyter Consulting Inc. July 2015 - Present
Top Choice Consulting, LLC April 2015 - Present
Florida Blue August 2006 - December 2014
Nordic American November 2003 - December 2005
Airbase Services, Inc. October 1998 - March 2000
B/E Aerospace 1993 - 1996
Skills
Business Strategy, Management Consulting, Negotiation, Program Management, Project Management, Executive Management, Cross-functional Team..., Mergers, Business Development, Strategic Planning, Business Planning, Marketing Strategy, Strategy, Mergers & Acquisitions, Process Improvement, Business Intelligence, Leadership, Contract Negotiation, Sales Management, Analysis, Product Development, Competitive Analysis, Proposal Writing, Sales, Start-ups, New Business Development, Strategic Partnerships, Vendor Management, Team Building, Entrepreneurship, Change Management, Management, Product Management, Healthcare, Business Analysis, CRM, Market Research, Analytics
Education
Jacksonville University 2012 — 2014
Master of Business Administration (M.B.A.), Management and Leadership
Northwestern University - Kellogg School of Management 2007 — 2009
Executive Scholar, Management, Finance
Webster University 1994 — 1996
International Business
University of Florida - Warrington College Of Business 1988 — 1992
BSBA, Management/Economics
Zimmer Biomet September 2014 - Present
Florida Blue 2013 - 2014
Florida Combined Life Insurance 2010 - 2013
St. Vincent's HealthCare Foundation 2010 - 2011
Jacksonville Transportation Authority 2009 - 2010
BAE Systems 2007 - 2009
Mayo Clinic 2000 - 2006
Jacksonville Sheriff's Office 1999 - 2000
Skills
Writing, Marketing Communications, Social Media, Research, Press Releases, Newsletters, Event Management, Community Relations, Promotions, Strategic Communications, Internal Communications, Community Development, Public Speaking, Integrated Marketing, Editing, Advertising, Marketing, Marketing Strategy, Strategic Planning, Budgets, Program Management, Social Media Marketing, Online Marketing, Management, Strategy, Public Relations, Trade Shows, Media Relations, Analysis, Lead Generation, Corporate Communications, Direct Mail, Email Marketing, Sales, Event Planning, Crisis Communications, Brand Development, Proposal Writing, Direct Marketing, Product Development, Training
Education
Jacksonville University 1998 — 2000
BA, Liberal Arts
Southeastern Grocers July 2014 - Present
Florida Blue July 2007 - June 2014
Fidelity National Information Services 2005 - 2007
NEFEC 2003 - 2005
DPI - Data Processors International 1998 - 2003
West Corporation 1996 - 1998
AT&T 1989 - 1995
Skills
Information Architecture, Data Warehousing, Business Intelligence, Metadata Management, Data Modeling, Data Integration, SharePoint, Master Data Management, SSIS, Analytics, Databases, Microsoft SQL Server, SSRS, DB2, Dashboard, Architecture, Information Management, SAS, Analysis Services, Erwin, Enterprise Architecture, Leadership, Management, SDLC, Visio, ETL, Requirements Gathering, Requirements Analysis, Systems Analysis, SQL, Software Project...
Education
Nova Southeastern University 1990 — 1992
Masters, Business Administration
Jacksonville University 1985 — 1989
Bachelors, Computer Science
Florida Blue April 2011 - Present
ICX Group December 2010 - April 2011
PricewaterhouseCoopers LLP October 2002 - June 2009
Skills
External Audit, Financial Reporting, Financial Accounting, GAAP, Pensions, Qualified Retirement..., Audits of Employee..., CPA, Audit Coordination, Employee Benefits
Education
Georgia Southern University
Master of Business Administration (MBA)
Georgia Southern University
Bachelor of Business Administration (BBA), Accounting and Information Systems
Bay Area Internal Medicine & Geriatric Care, P. A., MSO March 2015 - Present
Florida Blue 2013 - 2015
Primary Care Associates of Citrus County 2010 - 2012
Tampa Bay IPA 2010 - 2012
Bank of America 2009 - 2010
Manubhai & Shah (Formerly Manubhai & Co.) 2005 - 2008
Skills
Financial Modeling, Finance, Financial Accounting, Auditing, Financial Analysis, Financial Reporting, Banking, Strategic Financial..., Risk Management, Accounting, Managerial Finance, Budgets, Business Analysis, Strategic Planning, Analysis, Healthcare, Access, Leadership, Management, Process Improvement, Training, HIPAA, Healthcare Management
Education
Gujarat University 2005 — 2007
Master's Degree, Business Administration
Gujarat University 2002 — 2005
Bachelor's Degree, Business Administration with concentration in Accounting
The Institute of Chartered Accountants of India 2002 — 2008
Chartered Accountant Certification
American Institute of CPAs 2014 — 2015
Currently working towards Certified Public Accountant (CPA) certification
C3 Tech Solutions May 2013 - Present
Florida Blue April 2015 - Present
Florida Blue October 2013 - Present
Skills
C#, Technical Support, Management, JavaScript, Sales, Databases, Networking, Training, Extensive knowledge of:..., AngularJS, Debugging, Microsoft Office, Software Development, Process Improvement, Team Leadership, Public Speaking
Education
Georgia Perimeter College
Business Management/ Information Technology
SOMET
Theology/Theological Studies
Florida Blue October 2014 - Present
Blue Cross Blue Shield of Florida June 2014 - September 2014
Skills
E-commerce, Email Marketing, Direct Marketing, Segmentation, Strategy, Business Analysis, Web Analytics, Analytics, Vendor Management, Cross-functional Team..., CRM, Product Marketing, Database Marketing, Product Management, Project Management, Competitive Analysis
Education
Jacksonville University 1996 — 1997
Masters of Business Administration
University of North Carolina at Chapel Hill 1984 — 1988
Bachelor of Science (B.S.), Mathematics
Florida Blue February 1995 - Present
IBM February 1988 - May 1994
Skills
HL7, Clinical Information..., Strategic Planning, SDLC, Healthcare, Health Insurance, Vendor Management, HIPAA, Business Analysis, Leadership, Healthcare Information..., Cross-functional Team..., Team Building, Change Management, Data Analysis, Visio
Education
Jacksonville University 2001 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
University of North Florida 1998 — 2001
Master of Health Administration, Health/Health Care Administration/Management
Syracuse University 1990 — 1994
Master of Science (MS), Computer Science
Rochester Institute of Technology 1983 — 1988
Bachelor of Science (B.S.), Computer Science
Availity November 2013 - Present
University of North Florida - Brooks College of Health August 2012 - Present
Jacksonville University - College of Health Sciences April 2015 - Present
(ISC)² May 2014 - Present
Florida Blue May 2011 - November 2013
The North Highland Company December 2007 - May 2011
Integrated Computer Solutions. Inc. (ICS) June 2005 - August 2007
TYBRIN Corporation October 2002 - June 2005
Blue Cross and Blue Shield of Florida March 1998 - October 2002
Shands at AGH August 1996 - January 1998
Skills
Program Management, HIPAA, PMP, Healthcare, Healthcare Information..., Management Consulting, IT Strategy, Project Management, Policy, Change Management, Leadership, Management, Security, Information Security, Compliance, Privacy Compliance
Education
University of Florida - Warrington College Of Business 1980 — 1982
Masters of Business Administration, Health Services Administration
University of West Florida 1978 — 1980
Bachelors of Science, Management
Pensacola State College 1973 — 1975
Associate of Science (A.S.), Nursing
Gulf Coast Community College 1971 — 1973
Associate of Arts (A.A.), General Studies
Diversified Service Option January 2014 - Present
Florida Blue February 2012 - Present
Qube Technologies January 2012 - Present
Florida Blue March 2006 - February 2012
Ajilon February 2003 - March 2006
Yajur Systems May 2002 - February 2003
Skills
Healthcare Industry, Integration, Strategic Planning, SDLC, Visio, SharePoint, Requirements Analysis, Software Project..., Application Development, Business Analysis, System Design, Software Development, RUP, Security, manager, Technical Management, Technology Management, SAP ERP Solutions, Quality Assurance/..., Infrastructure Migration, Project Management, Oracle Applications, Strategic Development, Lean Process Methodology, Cisco IP Telephony and..., Electronic Data..., Hardware Virtualization, Microsoft SQL Server, Big Data, Hadoop, MapReduce, Salesforce.com, Siebel 7.x, Business Intelligence, Infrastructure, Management, Solution Architecture
Education
Illinois Institute of Technology 2000 — 2002
M.S, Electronics and Network Engineering
S.R.M Engineering College 1996 — 2000
Bachelor of Engineering, Electronics and Communication
Florida Blue June 2013 - Present
Young Presidents' Organization December 2011 - May 2013
American Culinary Federation March 2006 - December 2011
Cystic Fibrosis Foundation January 2005 - March 2006
HCA October 2003 - December 2004
Skills
Building Relationships, Interpersonal..., Event Planning, Event Management, Strategic Planning, Budgets, Fundraising, Marketing, Public Speaking, Customer Service, Marketing Communications, Social Media, Leadership, Non-profits, Food Service, Sales, Microsoft Office, Trade Shows, Contract Negotiation, Project Planning, Management, Newsletters, Nonprofits, Relationship Building
Education
Jacksonville University 2010 — 2011
Masters, Business Administration
Stetson University 1999 — 2003
Bachelors, Management
Nease High School 1995 — 1999
Florida Blue February 2014 - Present
Amerihealth Caritas 2011 - 2014
Universal American 2009 - 2011
Booz Allen Hamilton 2008 - 2009
Bank of America 2005 - 2008
Skills
Strategic Sourcing, Supply Chain, Procurement, Inventory Management, Logistics, Supplier Management, Financial Modeling, Management Consulting, Supply Management, Supply Chain Management, Strategy, PeopleSoft, Ariba, Supplier Diversity, Supplier Risk Management, Procure-to-Pay, Leadership, Project Management, Operations Management, Team Leadership, Management, Program Management, Cross-functional Team..., Contract Management, Process Improvement, Strategic Planning, Forecasting, Vendor Management, Negotiation, Six Sigma, Sourcing, Change Management, Global Sourcing, Outsourcing, Contract Negotiation, ERP, Process Engineering, Supply Chain..., Spend Analysis, SAP, Operational Excellence, Project Planning, Purchasing, Continuous Improvement, Demand Planning, RFP, Supplier Evaluation, Supplier Development
Education
Haslam College of Business at the University of Tennessee 2002 — 2003
MBA, Logistics & Transportation
Georgia Institute of Technology 1992 — 1997
BIE, Industrial Engineering
Accenture ; Client - State Farm December 2011 - Present
Florida Blue September 2010 - October 2011
iBongo June 2008 - July 2009
Skills
Product Development, Business Analysis, Agile Methodologies, IT Service Management, SDLC, Scrum, Requirements Gathering, Requirements Analysis, Functional Requirements, Business Process, User Acceptance Testing, Gap Analysis, Web Services, Property & Casualty..., Insurance, Project Management, Team Management, Oracle, Microsoft SQL Server, Software Project..., SQL
Education
Illinois Institute of Technology
Masters, IT & Management
University of Rajasthan
Bachelors, Computer Science
Florida Blue September 2011 - Present
Florida Blue February 2010 - September 2011
Florida Blue September 2006 - December 2009
Florida Blue September 2004 - September 2006
Unison Industries January 2001 - August 2003
Skills
Project Management, Business Analysis, Customer Service, Research, Leadership, Training, Strategic Planning, Process Improvement, Program Management, Management, Change Management, PowerPoint, Microsoft Excel, Social Media, Analysis, Coaching, Healthcare, Requirements Analysis, New Business Development, Business Intelligence, Nonprofits, Vendor Management, Visio, SDLC, Requirements Gathering, Public Speaking
Education
Jacksonville University 2008 — 2009
Master of Business Administration (M.B.A.), Business Administration, 3.7
University of North Florida 1999 — 2002
Bsc, Electrical Engineering
Florida Blue January 2012 - Present
Conquest Contracting July 2009 - Present
Carrier Corporation September 2006 - July 2009
Southwest Mechanical Services January 2003 - September 2006
Skills
Sales Management, New Business Development, Team Building, Contract Negotiation, Negotiation, Account Management, Customer Service, Microsoft Office, Microsoft Excel, Sales, HVAC, Public Speaking, Operations Management, Construction, Budgets, Contract Management
Education
University of North Texas 1984 — 1988
BBA, Sales
Grayson County College 1983 — 1984
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Grayson County College 1983 — 1983
AS, Science
Health Plan Services August 2014 - Present
Florida Blue January 2013 - August 2014
Florida Blue January 2012 - December 2012
Blue Cross and Blue Shield April 2007 - May 2012
Blue Cross Blue Shield of Florida January 2003 - January 2005
Skills
Process Improvement, Health Insurance, Healthcare, Medicare, Managed Care, Strategic Planning, Insurance, Business Analysis, Leadership, Team Building, Visio, Healthcare Information..., Performance Management, Data Analysis, SharePoint, Six Sigma, Vendor Management, HMO, Customer Service, Analysis, Budgets, Operations Management, Management, Healthcare Management, Microsoft Excel, Financial Analysis, Training, Team Leadership, HIPAA, Risk Management, Cross-functional Team..., Outlook, Access, Business Intelligence, Business Process..., Change Management, Healthcare Consulting, Healthcare Industry, Program Management, Project Management, Strategy
Education
Jacksonville University 2006 — 2007
MBA, Business
University of North Florida 1995 — 1997
BBA, Accounting
Oracle April 2015 - Present
US Navy January 2008 - Present
Florida Blue July 2011 - January 2015
Florida Blue 2004 - January 2015
US Army (Al Asad Airbase, Iraq) May 2011 - June 2011
Navy Petroleum Detachment, Al Asad Airbase, Iraq November 2010 - May 2011
The Princeton Review September 2001 - January 2005
Duval County Public Schools September 1999 - September 2001
United States Navy January 1994 - April 1997
Skills
Siebel Application..., Supply Chain Management, Logistics Management, Expeditionary Logistics, Instructor-led Training, Six Sigma, Training & Development, Technical Training, Online Training, Siebel, CRM, Cross-functional Team..., Customer Service, E-Learning, Data Analysis, Employee Training, Leadership, Logistics, Navy, SDLC, SharePoint, System Administration, Testing, Training, Troubleshooting, Customer Satisfaction, Requirements Analysis, IT Management, Operations Management, Process Improvement
Education
Navy Supply Corps School Athens, GA 1993 — 1994
Navy Supply System, Navy Supply System
Jacksonville University 1989 — 1993
B.S., Applied Mathematics
Gorman Health Group March 2015 - Present
Francisco Partners 2013 - December 2014
Florida Blue January 2005 - October 2012
Florida Blue September 2000 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Budgets, Editing, Strategic Planning, Negotiation, Healthcare, Strategy, Business Development
Education
University of North Florida 2004 — 2006
Bachelor's degree, Building Construction Management
Jacksonville University 1990 — 1994
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
Jacksonville University 1982 — 1984
Bachelor of Applied Science (BASc), Accounting
Florida Blue April 2013 - Present
Blue Cross Blue Shield of Florida April 2011 - Present
Blue Cross Blue Shield of Florida October 2010 - April 2011
Blue Cross Blue Shield of Florida January 2005 - October 2010
Blue Cross Blue Shield of Florida January 2000 - January 2005
Blue Cross Blue Shield of Florida November 1997 - January 2000
Barnett Bank October 1994 - November 1997
Arthur Andersen LLP September 1991 - October 1994
Ernst & Young May 1989 - May 1991
Skills
Financial Reporting, Internal Controls, GAAP, Mergers & Acquisitions, US GAAP, Sarbanes-Oxley Act, Financial Analysis, Accounting, Analysis, General Ledger, Auditing, Internal Audit, Process Improvement, Corporate Finance, Financial Accounting, SEC filings, External Audit, Finance, Financial Statements, Account Reconciliation, Enterprise Risk...
Education
Hawaii Pacific University 1987 — 1990
BSBA, Accounting
Florida Blue October 2013 - August 2014
Florida Blue October 2008 - October 2013
Florida Blue 2006 - October 2008
Florida Blue February 2004 - October 2006
Various Employers May 1998 - February 2004
Apogee Art Services July 2002 - July 2003
Merchandising January 2002 - July 2002
Listening In, INC August 1999 - January 2002
Security Forces Inc. January 1999 - August 1999
AT&T Universal Card September 1996 - June 1998
Skills
Health Insurance, Coaching, Medicare, Leadership, Training, Microsoft Office, Analysis, Healthcare, Customer Service, HIPAA, Wellness, Call Centers, Team Building, Managed Care, Public Speaking, Microsoft Excel, Process Improvement, Innovation, Member of Toastmasters, Mentoring, Six Sigma, PowerPoint, Visio, SharePoint, Photoshop, Illustrator, Pagemaker, QuarkXPress, InDesign, Creativity, Problem Solving, Timely Decision Making, Oral & Written..., Prioritisation, Multi Tasking, Interpretation, Budget Monitoring, Progress Monitoring, Collaboration, Proactive self-starter, Research, Customer Satisfaction, Compliance, Building Relationships, Cost Control, Photography, Data Analysis, Strategic Planning, Management, Business Analysis
Education
Jacksonville University 1995 — 1999
Bachelor's Degree, Computer Art & Design
Duval County Public Schools August 2001 - Present
Kelly Services September 2007 - Present
Startup Quest® 2015 - 2015
CSX Transportation July 2010 - November 2014
Advanced Learners Private Tutoring, LLC September 2008 - August 2010
Bank of America December 2004 - August 2007
MediFit Corporate Services 2005 - 2007
Florida Blue November 1999 - April 2004
Skills
Transportation, Team Building, Leadership, Contract Negotiation, Contract Management, Fundraising, Access, Accounts Payable, Auditing, Employee Relations, Healthcare, PowerPoint, Outlook, Training, Project Coordination
Education
Jacksonville University 2007 — 2009
Bachelors, Liberal Arts & Education
Jacksonville University 1989 — 1997
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Douglas Anderson School of Performing Arts 1986 — 1988
Performing Arts, Dance
OnX Enterprise Solutions, (Verizon) 2015 - Present
Enterprise Integration March 2014 - May 2015
Florida Blue November 2013 - May 2014
Enterprise Integration January 2013 - August 2013
Enterprise Integration September 2009 - January 2013
Nelnet July 2008 - September 2009
Nelnet July 2006 - July 2008
Skills
Active Directory, System Administration, Operating Systems, Symantec Backup, Microsoft Office, Data Center, Microsoft Exchange, VMware, VMware vSphere, Citrix XenDesktop, Hyper-V, Service Desk, Desktop Computers, Remote Desktop, CommVault, NetApp, McAfee Antivirus, CompTIA A+, ITIL Certified, Windows Server, Server Administration, Windows 7, Windows XP, Windows 8, Blackberry Enterprise..., Symantec Endpoint..., IIS
Education
ITT Technical Institute-Jacksonville 2002 — 2005
I still have not completed work on my AS, working on going back to finish., Network and System Administration/Administrator
Orange Park High, Orange Park FL 1997 — 2002
High School Diploma
Bank of America/Signature Consultants July 2015 - Present
Florida Blue August 2011 - July 2015
Florida Blue December 2005 - August 2011
Skills
Microsoft Office Suite, Microsoft Project, Microsoft SharePoint, HP Service Manager, Hawkeye AP (Sensage), Palo Alto IPS, Bladelogic, Cognos, Symantec DLP, Monitoring of Multiple..., Assisting with..., Troubleshooting/Resolvin..., Complex Problem Solving..., Ability to Communicate..., Superior Leadership..., Guardium DAM, Team Player, Incident Response Team..., Writing SQL Reports, Internal and external..., Project Management
Education
Jacksonville University
Bachelor of Computer Science
Jacksonville University
Master of Business Administration (MBA)
One Call Care Management February 2015 - Present
One Call Care Management June 2013 - January 2015
Florida Blue December 2012 - June 2013
GuideWell (A subsidiary of Florida Blue) January 2011 - January 2013
HCR ManorCare July 2010 - January 2011
HCR ManorCare January 2009 - June 2010
Wellness Corporate Solutions May 2008 - January 2009
RediClinic May 2003 - April 2008
Skills
SaaS, Business Planning, Talent Management, E-commerce, Performance Improvement, Healthcare, Sales, Strategic Planning, Cross-functional Team..., Strategy, Program Management, Process Improvement, Start-ups, Leadership, Product Development, Business Development, Project Management, Management, Contract Negotiation, Budgets, Recruiting, Strategic Partnerships, Marketing, New Business Development, Business Strategy, CRM, Marketing Strategy, Competitive Analysis, Team Building, Account Management, Sales Operations, Sales Management, Change Management, Team Leadership, Product Marketing, Marketing Communications, Vendor Management, Managed Care, Operations Management, Training, Coaching, Executive Management, Management Consulting, Analysis, Forecasting, Selling, Customer Service
Education
Jacksonville University
Master of Business Administration (M.B.A.), Executive MBA in Leadership Development
Kent State University
Bachelor's Degree, Health Education
Oracle June 2014 - Present
Hour-Training.com January 2002 - Present
ADP January 2014 - June 2014
Florida Blue May 2013 - December 2013
Chico's FAS Inc. December 2009 - February 2013
Skills
Captivate, Claro Development, Articulate Suite, Instructional Design, Blended Learning, E-Learning, Employee Training, Learning Management..., Training, Leadership, Workshop Facilitation, Learning Management, Needs Analysis, Instructor-led Training, Management, ADDIE, Dreamweaver, Flash, Training Delivery, Distance Learning, Adult Education, Coaching, Consulting, Lectora, Camtasia, Technical Writing, Web Development, Curriculum Design, Organizational..., SnagIt, Instructional Technology, Team Building, Organizational Learning, Access, Onboarding, Employee Engagement, Storyboarding, PowerPoint, Training Facilitation, Performance Consulting, Hands-on Training, Organizational Design, Job Aids, Adobe Creative Suite, Adobe Fireworks, Employee Relations, Outlook, Performance Improvement, Claro Development...
Education
Hodges University 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Hodges University 2011 — 2014
Bachelor in Arts, Business Management
Microsoft 2000 — 2013
Microsoft Certified Trainer, Technical Training
Adobe Systems 2010 — 2011
Adobe Certified Expert - Captivate, Learning Sciences
CompTia Certified Technical Instructor (CTT+) 2007 — 2008
Certified Classroom Instructor, Learning Sciences
Microsoft Office Specialist 2000, 2002, 2007 1999 — 2008
Microsoft Office Specialist - Master, Learning Sciences
Universidad EAN 1996 — 2003
Bachelor's Degree, Administracion de Negocios, 4.0
Black Knight Financial Services April 2013 - Present
Ocwen Financial Corporation (Homeward Residential) June 2009 - April 2013
Wells Fargo July 2008 - June 2009
SunGard March 2006 - July 2008
Florida Blue January 2001 - March 2006
Skills
Analytical Reasoning, Attentiveness to Detail, Great troubleshooting..., Large Volume, Workflow Management, Mortgage Analytics, Mortgage Servicing, Reporting Requirements, HAMP, Process Analysis, Process Improvement, Loans, Analysis, Mortgage Lending, Loan Origination, FHA, Loss Mitigation, Call Centers, LPS Desktop, Banking, Credit, Financial Analysis, Credit Analysis, Troubleshooting, Underwriting, Financial Risk, Financial Services, Risk Management, Portfolio Management, Residential Mortgages, Mortgage Banking, Translation
Education
ITT Technical Institute-Jacksonville
Associate of Science (A.S.)
Georg-Kerschensteiner-Schule (GKS)-Obertshausen, Germany
Associate of Science (A.S.)
Future Care Nursing Home 2015 - Present
trustaff 2015 - Present
Grissett, Holland & McLaughlin Consulting Group, LLC 2006 - Present
State of Florida - Department of Children & Families 2014 - 2015
Riverpoint Behavioral Health 2012 - 2015
Florida Blue October 2012 - April 2014
Palm Gardens Long Term Care Facility 2012 - 2013
University of Florida 2011 - 2012
Universal Health Solutions Inc (UHS) 2010 - 2012
Brain Injury Association of Florida August 2001 - November 2003
Skills
Grant Writing, Team Building, Contract Management, Program Coordination, Management, Volunteer Management, Healthcare, Public Speaking, Non-profits, Research, Event Planning, Program Management, Community Outreach, Strategic Planning, Leadership, HIPAA, Healthcare Information..., Conflict Resolution, Data Analysis, Outlook, EMR, Medicaid, Workshop Facilitation, Supervisory Skills, Microsoft Office, Organizational..., Microsoft Word, Managed Care, Diabetes, Social Services, PowerPoint, Medicare, Public Health, Program Development, Nonprofits, Grants, Healthcare Management, Mental Health, Health Education, Hospitals, Treatment, Training, Nursing, Psychotherapy, Prevention, Program Evaluation, Psychiatry, Healthcare Consulting, Fundraising, Physician Relations
Education
South University 2015 — 2016
Bachelor’s Degree, Registered Nursing/Registered Nurse
Florida Community College at Jacksonville 2008 — 2011
A.S., Registered Nurse
Jacksonville University 2002 — 2004
Master's Degree, Business Administration, 3.3
University of North Florida 1998 — 2000
B.S., Healthcare Administration
Adecco Group August 2014 - Present
Florida Blue June 2007 - August 2014
Accenture September 2006 - June 2007
Agent Investors Holding Co September 1999 - August 2006
Education
Georgia Southern University 1986 — 1989
Bachelor's degree, Finance
SAIC July 2015 - Present
Ebay Enterprises 2014 - Present
Comcast Cable September 2014 - July 2015
Florida Blue February 2014 - April 2014
StaffMe.net, LLC April 2007 - April 2013
Skills
Microsoft Office, Salesforce.com, VoIP, Databases, Call Centers, Visio, Technical Support, Windows 7, Windows XP, Windows Server, Troubleshooting, Networking, Team Leadership, SharePoint, Computer Hardware, Outlook, Help Desk Support, Windows, Management, Operating Systems, Process Improvement, Software Installation, Testing, Network Administration, Active Directory, System Administration, Customer Service, Data Center
Education
ITT Technical Institute-Knoxville 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Computer Engineering Technology/Technician
Florida Blue May 2013 - Present
Retina-X-Studios May 2011 - May 2013
Aaron's, Inc September 2006 - May 2011
United States Navy September 2002 - September 2006
Skills
Operating Systems, Linux Operating System, WAN Technology and..., Network Standards and..., Network Systems..., Microsoft Desktop..., Active Directory, Structured Cabling, Proficient in Microsoft...
Education
ITT Technical Institute-Jacksonville 2010 — 2012
Associates of Science, Computer Network Systems
The Main Street America Group June 2002 - Present
Florida Blue June 1995 - June 2002
American National Bank June 1988 - June 1995
Skills
Employee Benefits, Microsoft Excel, Benefits Administration, Deferred Compensation, Instructional Design, Leadership Development, Applicant Tracking..., Performance Management, HRIS, Human Resources, Personnel Management, Vendor Management
Education
Jacksonville University 1990 — 1992
Bachelor's Degree, Business Administration, 3.76 Magna Cum Laude
Jacksonville University
Kelly Educational Staffing May 2014 - Present
Summit Reinsurance Services, Inc. March 2011 - November 2013
Medco Health Solutions Inc January 2005 - November 2010
Florida Blue June 2002 - February 2005
Florida Blue June 1999 - June 2002
Prudential Financial March 1998 - May 1999
Independent Life & Accident Insurance Company May 1994 - February 1998
Merrill Lynch July 1992 - April 1994
Marriott Hotels April 1988 - September 1991
Laidlaw Waste Systems August 1985 - March 1988
Skills
Managed Care, Healthcare Industry, Pharmacy Benefit..., Health Insurance, Medicare, Medicaid, Strategic Planning, Outlook, Management, Marketing, Animal Welfare, Animal Rescue, Animal Training, Animal Work, Program Development, Project Management, Fundraising, Medicare Part D, Process Improvement, Account Management, Customer Service, Microsoft Office
Education
Jacksonville University 1981 — 1985
Bachelors of Science, Sociology/Management
Pemberton Township High School 1977 — 1981
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Florida Blue 2009 - Present
Blue Cross and Blue Shield of Florida 2000 - 2009
Blue Cross and Blue Shield of Florida 1998 - 2000
Blue Cross and Blue Shield of Florida 1993 - 1998
University of Florida 1985 - 1989
Skills
Succession Planning, Healthcare, Health Insurance, Executive Coaching, Employee Benefits, Change Management, Training, Leadership Development, Onboarding, Talent Management, Organizational..., Healthcare Industry, Recruiting, Strategic Planning, Organizational..., HIPAA, Medicare, Performance Management, Human Resources, Leadership, Workforce Planning, Strategy, HR Policies, Managed Care, Policy, Organizational Design
Education
Jacksonville University
B.S., Business - Management
University of Florida
EverBank August 2015 - Present
Florida Blue September 2013 - August 2015
Independent Consultant August 2013 - September 2013
Bank of America April 2011 - November 2012
Bank of America June 2009 - March 2011
Bank of America February 2007 - June 2009
Bank of America November 2003 - February 2007
Bank One / Banc One Mortgage October 1993 - November 2003
Skills
Operational Risk..., Risk Management, Risk Assessment, Risk Policy & Procedure..., Business Process..., Change Management, Sr. Portfolio/Program..., Quality Management, Quality Assurance, Global Management, Executive Management, Executive Level..., Six Sigma, Green Belt, Lean Transformation, Strategic Thinking, Strategic Planning, Program Financial..., Program Budgeting, Human Resource Planning, Resource Management, Training & Associate..., MS Project, Project Management, Project Engineering, Project Planning, Business Process Design, Business Process..., Business Process..., Software Project..., DMAIC, SDLC, Agile & Waterfall..., Mortgage Lending, Consumer Lending, Mortgage Underwriting..., Credit Analysis, Credit Risk, PowerPoint, Visio, Banking, Mortgage Banking, Loan Origination, Program Management, Financial Analysis, Retail Banking, Residential Mortgages, Governance, Credit, Cross-functional Team...
Education
Indiana Wesleyan University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Indiana University Bloomington
Bachelor of Arts (BA), Economics
University of North Florida
Completed Six Sigma Lean Black Belt Training (project certification in process)
Florida Blue October 2010 - Present
Florida Blue May 2007 - September 2010
Florida Blue January 2002 - May 2007
Skills
Health Insurance, Provider Relations, Healthcare, SDLC, PMP, Process Improvement, Vendor Management, Business Analysis, Medicare, Business Process..., Project Management, Management, Leadership, Databases
Education
University of Phoenix-Jacksonville Campus 2002 — 2004
Master of Business Administration (M.B.A.)
Jacksonville University 1994 — 1997
Bachelor of Arts (B.A.), History
Florida Blue April 2013 - March 2015
Florida Blue September 2012 - April 2013
Florida Blue August 2000 - September 2012
Skills
Business Analysis, SDLC
Education
Jacksonville University
Master of Business Administration (M.B.A.), MBA
University of Florida
Bachelors of Arts, Accounting
Florida Blue August 2013 - Present
EverBank February 2005 - August 2013
EverBank March 2004 - February 2005
Alliance Mortgage Company February 2001 - March 2004
Merrill Lynch Financial Data Services June 1998 - February 2001
Private Consulting July 1999 - June 2000
Skills
HRIS, Human Resources, Recruiting, Applicant Tracking..., Training, Data Analysis, Diversity & Inclusion, PeopleSoft, Employment Law..., Taleo, Risk Management, Affirmative Action, EEO/AA Compliance, Reporting & Analysis, Auditing, Ad Hoc Reporting, OFCCP, Legal Compliance, AAP, EEO Reporting, I-9 Compliance, EEOC, Strategic Sourcing, Diversity Planning, Affirmative Action..., Employee Turnover, Retention Programs, Employment-based..., Business Visas, E-Verify, Equality & Diversity, Equal Employment..., Hiring Practices, Management, Performance Management, Talent Acquisition, Talent Management, Employee Relations, Organizational..., Onboarding, Employee Benefits, Leadership
Education
Jacksonville University 1994 — 1996
Bachelor's Degree
Humana September 2014 - Present
WellPoint April 2013 - August 2014
Florida Blue April 2012 - April 2013
Blue Cross Blue Shield of Florida March 2011 - April 2012
Kaiser Permanente August 2009 - April 2011
Skills
Program Management, Provider Relations, Business Process..., Process Improvement, Healthcare Industry, Financial Modeling, Analytics, Healthcare, Medicare, Data Analysis, Health Insurance, SDLC, Managed Care, Medicaid, Healthcare Information..., Healthcare Management, HIPAA, Change Management, Insurance, Healthcare Consulting
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
Bachelor of Business Administration (BBA), Actuarial Science
Florida Blue April 2011 - Present
BlueCross BlueShield of Florida July 2010 - March 2011
BlueCross BlueShield of Florida March 2008 - July 2010
Skills
Healthcare, Vendor Management, Health Insurance, Managed Care, Regulatory Compliance, Risk Management, Leadership, Healthcare Information..., Insurance, Medicare, Provider Relations, Strategic Planning, Project Management, Employee Benefits, Visio, Process Improvement, Team Building, Product Development, Cross-functional Team..., Account Management, Program Management, Six Sigma, Software Documentation, Analytics, Call Centers, Data Analysis, Business Analysis, Performance Management, HIPAA, Business Process...
Education
Jacksonville University 1983 — 1987
Bachelor of Arts (BA), Business/Corporate Communications
Forrest High School 1980 — 1983
Waddell & Reed March 2014 - Present
Black Tie Technology October 2001 - Present
Kaw Prairie Community Church June 2011 - Present
Kaw Prairie Community Church July 2009 - Present
Florida Blue July 2013 - January 2014
Teva Pharmaceuticals September 2011 - July 2013
Living Water Praise Band January 2012 - May 2013
Harris CapRock Communications May 2011 - September 2011
Yellowbook December 2010 - May 2011
Walsworth Publishing September 2010 - December 2010
Skills
SQL, Siebel, ETL, CRM, Project Management, Business Analysis, OBIEE, Integration, Process Improvement, Business Intelligence, EIM, Microsoft SQL Server, Data Integration, JavaScript, T-SQL, SSRS, Analytics, Databases, Management, Call Center, BI Publisher, Requirements Analysis, SDLC, Informatica, Web Services, PL/SQL, Solution Architecture, Business Process, EAI, SSIS, Data Warehousing, Data Modeling, Oracle, Requirements Gathering
Education
University of St. Thomas 1995 — 1998
University of Minnesota-Twin Cities 1988 — 1994
B.Comp.Sci
Inver Hills Community College 1986 — 1988
AA
Rose-Hulman Institute of Technology 1984 — 1985
Connecture January 2013 - Present
Connecture, Inc. January 2009 - December 2012
Connecture January 2006 - December 2008
iHealth Technologies January 2003 - January 2006
CitiStreet October 1999 - November 2002
Florida Blue December 1994 - October 1999
Skills
Specialties:..., SDLC, Process Improvement, Leadership, Management, Business Analysis, Project Management, Vendor Management, Requirements Analysis, Program Management, Software Project..., Sales, Professional Services, Integration, Business Process..., Customer Satisfaction, Change Management, Business Intelligence, Product Development, CRM, Software Documentation, Business Requirements, Visio, Employee Benefits, SaaS, Salesforce.com, SharePoint, Healthcare Information..., Enterprise Software, Business Development, Recruiting, Requirements Gathering, Selling
Education
Jacksonville University 1997 — 1998
M.B.A., Business Administration
Florida State University 1990 — 1994
Bachelor's, History, Business
Bishop Kenny High School 1985 — 1989
Florida Blue June 2015 - Present
AAMP of America April 2013 - June 2015
Universal Health Care October 2008 - March 2013
Tampa Bay Area Corporations May 2006 - September 2008
Creative Meetings & Incentives November 2004 - May 2006
Inergy Marketing January 2001 - November 2004
Skills
Marketing, Advertising, Management, Marketing Strategy, Leadership, Marketing Communications, Brand Development, Direct Marketing, Brand Awareness, Brand Management, Brand Equity, Public Relations, Media Buying, Project Management, Strategy, Budgets, Customer Service, Sales, Event Management, Team Building, Human Resources, Microsoft Office, Event Planning, Medicare, Graphic Design, Healthcare, Contract Negotiation, Health Insurance, Process Improvement, Negotiation, Data Analysis, Medicaid, Operations Management, Visio, Media Planning, Corporate Branding
Education
Illinois State University 1983 — 1987
Bachelor's of Science
Florida Blue August 2012 - September 2014
Florida Blue April 2012 - September 2014
BlueCross Blueshield of FL September 2004 - September 2014
Humana February 1996 - February 2004
Humana 2002 - 2004
Anthem 1995 - 1996
AvMed 1993 - 1995
Skills
Health Insurance, Insurance, HMO, Managed Care, Medicare, PPO, Network Development, HIPAA, Disease Management, Employee Benefits, Health Savings Accounts, Medicaid, Group Insurance, Brokers, Process Improvement, Disability Insurance, Medicare Part D, Healthcare, Provider Relations, Health Policy, Accident, COBRA, Claim, Dentistry, Health Care Reform, Health Information..., Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Life Insurance, Long-term Care, Pharmacy Benefit..., Physician Relations, Physicians, Sales, Self-funded, Term Life Insurance, Utilization Management, Workers Compensation, Executive Management, Leadership, Business Strategy, Sales Operations, Strategic Planning, Team Building, Strategy, Marketing, Customer Service, Account Management
Education
Georgia Institute of Technology 1989 — 1991
Bachelor's degree, Management- Minor in Economics
Nova Southeastern University 1995 — 1997
MBA, Business
Leadership Florida XXXI
Florida Blue July 2013 - Present
Florida Blue December 2012 - July 2013
Florida Blue February 2011 - December 2012
Fidelity National Financial December 2010 - February 2011
Fidelity National Financial March 2007 - December 2010
Georgia Department of Transportation August 2004 - August 2005
Skills
Internal Controls, Sarbanes-Oxley Act, Internal Audit, Auditing, Enterprise Risk..., IT Audit, Accounting, Financial Reporting, US GAAP, Sarbanes-Oxley, Risk Assessment, Financial Analysis, SAS70, CISA, General Ledger, Operational Risk...
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2004
Bachelor's degree, Accounting
Florida Blue August 2008 - August 2013
Skills
Project Management, Business Analysis, Process Improvement, Vendor Management, BPO, Requirements Analysis
Education
ITT Technical Institute-Jacksonville
Associate's degree, Computer Science
GuideWell January 2014 - Present
Florida Blue August 2013 - Present
Florida Blue January 2010 - August 2013
Blue Cross and Blue Shield of Florida January 2007 - December 2010
Blue Cross and Blue Shield of Florida January 2001 - December 2007
Blue Cross and Blue Shield of Florida April 1997 - January 2001
Skills
Advertising, Marketing Communications, Integrated Marketing, Brand Development, Direct Marketing, Email Marketing, Direct Mail, Marketing Strategy, Creative Direction, Social Media Marketing, Marketing, Corporate Branding, Social Media, Event Planning, Public Relations, Branding & Identity, Copywriting, Account Management, Brand Management, Online Marketing, Graphic Design, Event Management, Cross-functional Team..., Creative Strategy, Internal Communications, Project Management, Corporate Communications, Market Research, Adobe Creative Suite, Strategic Communications, Marketing Research, Analytics, Strategic Planning, Mobile Marketing, Digital Marketing, Brochures, Web Design, Media Relations, Management, Market Planning, Marketing Management, Brand Architecture, Online Advertising, Brand Awareness
Education
Jacksonville University 1988 — 1992
BFA, Visual Communications
Florida Blue October 2013 - Present
Financial Services Engineering, LLC February 2002 - March 2013
Fairwinds Credit Union July 2007 - July 2010
Regions Financial Corporation - Amsouth March 2006 - June 2007
SunTrust Bank March 2001 - June 2002
Huntington National Bank December 1998 - April 2001
Bank of America - NationsBank - Barnett Bank March 1996 - December 1998
Skills
Consumer Lending, Small Business Lending, Loans, Retail Banking, Commercial Banking, Credit, Mortgage Lending, Banking, Lines Of Credit, Loan Origination, Cross Selling, Life Insurance, Fixed Annuities, Health Insurance, 215 Insurance License..., 15 + years Financial..., SBA, Credit Risk, Customer Service, Sales Management, Medicare, Life & Health Insurance..., Finance, Insurance, Small Business
Education
Indiana State University 1990 — 1991
Business Administration and Management, General
Linton-Stockton HS 1975 — 1988
Dipolma, college prep
Florida Blue November 2012 - Present
Blue Cross Blue Shield of Florida December 2011 - November 2012
Blue Cross Blue Shield of Florida August 2010 - November 2011
Blue Cross Blue Shield of Floida June 2010 - August 2010
Blue Cross Blue Shield of Florida January 1998 - May 2010
Skills
Leadership, Strategy, Healthcare, HIPAA, Health Insurance, Process Improvement, Provider Relations, Integration, SDLC, Medicare, Vendor Management, Cross-functional Team..., Business Process, Network Development, Business Analysis, Insurance, HMO, Visio, Managed Care, PPO, Healthcare Information..., Healthcare Industry, Healthcare Consulting, Medicaid, Health Policy, Medicare Part D, Employee Benefits, Healthcare Management, Health Information..., Pharmacy Benefit..., Informatics, Call Centers, Software Documentation, Physicians, Revenue Cycle
Education
Jacksonville University 1997 — 1998
Master of Business Administration (MBA), Business Administration and Management, General
University of North Florida
Bachelor of Arts (B.A.), Sociology
Florida Blue April 2009 - March 2014
Analytics Partners October 2005 - April 2009
BCBSFL 1999 - 2002
Prudential Insurance Company 1990 - 1995
Skills
Project Management, Resource Management, Data Warehousing and...
Education
Jacksonville University 1995 — 1998
BS, Information Management (in progress)
Florida Blue July 2015 - Present
EverBank December 2005 - Present
First Coast Diversity Council http://firstcoastdiversitycouncil.camp8.org/ January 2013 - Present
ABN AMRO Mortgage Group, Inc. 1994 - 2005
Skills
Employee Relations, Job Coaching, Progressive Discipline, PIP, Employee Engagement, Diversity Champion, Training, Human Resources, Onboarding, Program Management, Performance Management, Vendor Management, HR Policies, Succession Planning, Workforce Planning, Talent Management, Applicant Tracking..., Process Improvement, Talent Acquisition, Management
Education
Jacksonville University
Bachelor's Degree, Business
Englewood Sr. High School
Florida Blue February 2007 - Present
Blue Cross Blue Shield of Florida July 2011 - Present
Education
Jacksonville University 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of North Florida - College of Business Administration 2000 — 2005
BS, Finance - Banking
Florida Blue January 2013 - Present
XLHealth June 2011 - January 2013
Humana September 2008 - May 2011
Unum January 2007 - August 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Access, Microsoft SQL Server, VBA, SAS, Mandarin, Cantonese, English, Piano
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2006
Master's degree, Actuarial Science
The Hong Kong University of Science and Technology 1997 — 2000
Bachelor of Business Administration (BBA), Accounting
Florida Blue June 2014 - Present
Blue Cross and Blue Shield of Florida, Inc. August 2001 - May 2014
Blue Cross and Blue Shield of Florida, Inc. August 1994 - September 2001
United States Navy April 1981 - May 1994
Skills
Project Management, Vendor Management, Process Improvement, Analysis, Data Center, Cross-functional Team..., Healthcare, Program Management, Contract Negotiation, Integration, Business Analysis, SDLC, Strategic Planning, Microsoft Office, Account Management, Procurement, Change Management, Business Strategy, Analytics, Business Development, Data Analysis, Performance Management, Risk Management, Management, Negotiation, Project Planning, Visio, Business Intelligence, Training, Leadership, Business Planning, Team Leadership, Quality Assurance, Strategy, New Business Development, Coaching, Access, Software Documentation, Sales Management, Business Process..., MS Project, Troubleshooting, SharePoint, Budgets, System Administration, Enterprise Architecture, Disaster Recovery, Navy
Education
Naval Postgraduate School 1986 — 1988
MS, Operations Research (Logistics)
Jacksonville University 1978 — 1981
BS, Mathematics
Stearns High School 1973 — 1977
HS Diploma
Florida Blue June 2011 - Present
Blue Cross Blue Shield May 2010 - June 2011
Performance Training Solutions September 1995 - September 2007
Skills
Customer Service, New Business Development, Healthcare, Teaching, Program Management, Educational Leadership, Sales Management, Blended Learning, Curriculum Design, Retail, Sales, Training, Strategy, Team Building, Leadership Development, Project Management, Employee Training, Organizational..., Process Improvement, Account Management, Performance Management, Microsoft Word, Selling, Contract Negotiation, Budgets, Marketing Strategy
Education
Jacksonville University 2013 — 2015
M.S., Organizational Leadership
Wake Forest University 1980 — 1984
B.A., Economics
Florida Blue - GuideWell Connect July 2014 - Present
Florida Blue August 2013 - July 2014
Florida Blue February 2012 - June 2013
Blue Cross & Blue Shield June 2008 - February 2012
Blue Cross Blue Shield of Florida April 2007 - June 2008
Blue Cross Blue Shield of Florida February 2005 - April 2007
Skills
Business Strategy, Strategy, Marketing Strategy, Strategy Implementation, Strategic Partnerships, Corporate Strategy..., Innovation Development, Continuous Improvement, Process Improvement, Six Sigma, Business Analysis, Business Development, New Business Development, Solution Implementation, Business Process..., Marketing, Open Innovation, Business Innovation, Project Implementation
Education
Jacksonville University 1997 — 1999
Master of Science in Business Administration
University of North Florida - College of Business Administration
Bachelor of Arts (B.A.), Management
University of Central Florida January 2015 - Present
Florida Blue October 2012 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2002 - October 2012
Skills
Accounting, Account Reconciliation, Journal Entries, Process Improvement, Financial Analysis, Insurance, Budgets, Financial Reporting, Forecasting, Health Insurance, Business Analysis, Managerial Finance, Auditing, Finance, Management, Strategic Financial...
Education
Governors State University
Bachelors in Arts, Accounting and Finance
Florida Blue September 2013 - Present
Private Company January 2012 - Present
NorthgateArinso July 2010 - November 2011
Convergys October 1994 - June 2010
Skills
Account Management, BPO, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., Business Strategy, CRM, Call Centers, Change Management, Cross-functional Team..., ERP, Human Resources, IT Service Management, Infrastructure, Integration, Leadership, Management, Management Consulting, Mergers, Mergers, Operations Management, Outsourcing, Process Improvement, Program Management, Project Management, SDLC, Strategic Planning, Strategy, Talent Management, Team Building, Team Management, Training, Vendor Management
Education
Jacksonville University 1994 — 1996
MBA, Business/Finance
William Paterson University of New Jersey 1977 — 1980
BA, Business Administration/Computer Science
BI-LO November 2010 - Present
Meridian Technologies November 2008 - April 2011
Florida Blue October 2003 - September 2008
Florida Blue June 2001 - October 2003
NewMedia Technologies July 2000 - June 2001
Prudential Financial January 1999 - July 2000
Bank of America April 1998 - January 1999
AT&T June 1985 - April 1998
Skills
Process Improvement, SDLC, Software Development, Consulting, Web Technologies, Integration, WebSphere Portal, WebSphere Message Broker, WebSphere MQ, Business Analysis, Business Process..., Vendor Management, Software Documentation, Enterprise Software, SOA, Data Warehousing, Leadership, Management, Project Management, Analysis, Change Management, Enterprise Architecture
Education
Jacksonville University 1984 — 1989
Bachelors, Business Administration, CIS
Jacksonville University
Florida Blue 2001 - Present
Skills
Windows, Visio, Vendor Management, Team Building, Strategic Planning, Software Documentation, SharePoint, SQL, Public Speaking, SDLC, Program Management, Process Improvement, Microsoft SQL Server, Customer Service, Disaster Recovery, Enterprise Architecture, HIPAA, Healthcare Information..., Information Technology, Microsoft Office, Project Management, System Administration, Security, Active Directory, Requirements Analysis, Teaching, Integration, Microsoft Excel, Management, Leadership Development, Databases, MS Project, Windows Server, PowerPoint, Outlook, CA-7, Security Program..., Oracle, Risk Analysis, Security Configuration..., Access Governance, Network Security, O/S Hardening, Problem Identification..., Cross-functional Team..., Security Incident..., Security Policy &..., MVS/XA, Hitachi PPM, Leadership
Education
Jacksonville University 1995 — 1998
BS
Phillips Theological Seminary
MDiv
Diversified Service Options, Inc. October 2013 - Present
Independent Contractor April 2013 - October 2013
Mayo Clinic Jacksonville 2004 - 2013
AXA ADVISORS, LLC 2002 - 2004
Prudential Financial 1999 - 2001
Prudential Financial, U.S. Consumer Group 1999 - 2001
Prudential Financial 1996 - 1999
Florida Blue May 1994 - August 1996
Florida Blue April 1994 - May 1996
Florida Blue 1988 - 1993
Skills
Financial Analysis, Healthcare, Process Improvement, Variance Analysis, Financial Reporting, Data Analysis, Healthcare Management, Revenue Cycle, Forecasting, Healthcare Information..., Financial Modeling, Sarbanes-Oxley Act, Strategic Planning, Program Management, Budgets
Education
Jacksonville University 1993 — 1995
Masters of Business Administration
Wesleyan College 1983 — 1987
Bachelor of Science (BS), Business Administration; Business Finance
Florida Blue October 2011 - Present
Blue Cross and Blue Shield August 2006 - October 2011
Blue Cross Blue Shield of Florida 2005 - 2006
Blue Cross Blue Shield of Florida 2001 - 2005
Skills
Underwriting, Health Insurance, Insurance, Claim, Medicare, Employee Benefits, Claims Management, Managed Care, HIPAA, Innovation
Education
Jacksonville University 2014 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance; Management
University of Florida - Warrington College Of Business 2008 — 2010
Bachelor of Science, Business Administration
Brooks Rehabilitation May 2015 - August 2015
Florida Blue May 2014 - August 2014
IMG June 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Teamwork, Public Speaking, Customer Service, Java, Project Planning
Education
University of North Florida 2013 — 2015
Master of Health Administration(MHA), Health/Health Care Administration/Management
Georgia State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Managerial Science
Florida Blue July 2013 - Present
Florida Blue December 2011 - July 2013
Blue Cross Blue Shield of Florida January 2008 - December 2011
Skills
Healthcare, Medicare, Health Insurance, HIPAA, Customer Service, Managed Care, Provider Relations, Healthcare Management, Process Improvement, Team Building, Microsoft Office, Medicaid, Healthcare Industry, Hospitals
Education
University of Phoenix 2009 — 2011
Master's degree, Health/Health Care Administration/Management
Jacksonville University 2002 — 2004
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
Florida Blue July 2015 - Present
Florida Blue November 2009 - June 2015
Blue Cross Blue Shield of Florida September 2008 - November 2009
Blue Cross Blue Shield of Florida May 2006 - September 2008
Florida Blue November 2004 - May 2006
State Farm Insurance August 2003 - November 2004
Mayo Clinic August 2003 - December 2003
Best Buy March 2000 - August 2003
Skills
Six Sigma, Business Process, Process Improvement, Data Analysis, Analysis, Project Management, Microsoft Office, SQL Navigator, Microsoft Excel, Microsoft Word, Project Planning, Project Coordination, Project Delivery, Management, Program Management, Visio, Insurance, Training, Access, SharePoint, Business Analysis, HIPAA, Software Documentation, Leadership, Healthcare
Education
Jacksonville University 2007 — 2009
Masters, Business Administration
University of North Florida 2001 — 2003
Bachelor in Science, Public Health
Florida Blue December 2012 - Present
Blue Cross Blue Shield of Florida December 2008 - December 2012
DT Burgher Enterprises January 2007 - November 2008
Skills
Sales, Strategic Planning, Call Centers, Project Management, Team Building, Employee Benefits, Coaching, Process Improvement, Analysis, Access, Insurance, Benefits Administration, Health Insurance, Training, Visio, Team Leadership, Vendor Management, Salesforce.com, Managed Care, Account Management, Claim, Medicare, Customer Service, Healthcare, Event Planning, Employee Relations, Outlook
Education
International College 2003 — 2005
Bachelor of Science Degree, Business Management
Florida Blue May 2015 - Present
Evolving Orbit Development August 2014 - Present
Groff NetWorks, LLC. August 2013 - August 2014
EarthLink Business May 2013 - September 2013
EarthLink Business June 2011 - May 2013
Rain or Shine Event Services May 2010 - August 2010
Empire Clean May 2009 - August 2009
the Hudsonian Newspaper January 2008 - May 2008
CEI Computers September 2005 - October 2006
Skills
Technical Support, Active Directory, Troubleshooting, Customer Service, Windows 7, Windows, Networking, VPN, Network Administration, Outlook, Call Centers, Computer Hardware, Software Installation, Citrix, Hardware, WAN, System Administration, Security, Linux, Invertebrate Zoology, Cisco Technologies, OS X, Help Desk Support, Network Engineering, Network Design, Academic Writing, Field Work, Entomology, Cloud Computing, IP, Data Center, Switches, Servers, Windows Server, Proprietary Software, Problem Solving, Taxonomy, PHP, Telecommunications, Routers, Wireless Networking, MediaWiki, Debian, Apache, VMware, OpenVPN, Microsoft Exchange, Tomcat, XMPP, Alfresco
Education
State University of New York College at Oswego 2008 — 2011
Bachelor's of Science, Zoology
Hudson Valley Community College 2006 — 2008
saratoga highschool 2002 — 2006
Advanced Regents Diploma
Global Pharmaceutical Solutions January 2014 - Present
AvMed Health Plans January 2007 - May 2011
Florida Blue January 1973 - January 2007
Skills
Health Policy, Insurance, Strategic Planning, Health Insurance, Medicare, Healthcare, HMO, Business Analysis, Managed Care, Medicaid, HIPAA, Leadership, Account Management, Market Research, Marketing, Process Improvement, Management
Education
Jacksonville University 1982 — 1984
Master of Business Administration (M.B.A.), Marketing/Marketing Management
Northern Illinois University 1967 — 1971
Bachelor of Arts (BA), Psychology
Life and Specialty Ventures, LLC October 2014 - Present
Florida Combined Life October 2005 - October 2014
Florida Blue December 2001 - October 2005
Florida Blue April 1998 - December 2001
Skills
Sales Management, Sales, Team Management, Insurance, Marketing Strategy, Customer Service, Account Management, Relationship Management, Health Insurance, Employee Benefits, Strategic Planning, Process Improvement, Team Building, Management
Education
Jacksonville University 1997 — 2001
Marketing
Florida State College at Jacksonville 1991 — 1993
Associate of Arts (AA), Marketing
VyStar Credit Union June 2014 - Present
Florida Blue March 2014 - June 2014
Information and Display Systems October 2013 - January 2014
Linear Solutions Inc February 2012 - October 2013
Commtech Wireless September 2010 - January 2012
CVS Pharmacy April 2008 - September 2010
JP March 2007 - August 2007
JP June 2004 - March 2007
US Navy May 2004 - December 2006
Skills
Physical PC Components, MySQL and SQL Server, Linux (Red Hat / Fedora..., PL/SQL, IIS/Apache Experience, Symantec EIM, MS Server 2003/2008, Network Applications..., Remote Desktop..., HTML/XML, Database..., Perl programming..., Business Analysis, System Integration, Firewall & Router ..., Windows Server 2003 &..., Windows XP & 7, Proficient in Microsoft..., LAN/WAN Technology, DHCP/DNS, Python/Raptor, Windows Server, Active Directory, XP, Applications, Perl, Operating Systems, Computer Hardware, System Administration, Microsoft SQL Server, Databases, Integration, Customer Service, Linux, Remote Desktop, PC, Troubleshooting, Hardware, Firewalls, Security, Cisco Technologies, Microsoft Exchange, Network Security, Unix, Windows 7, Database Administration, Windows, VMware, Microsoft Office, Software Documentation
Education
University of Phoenix 2013 — 2014
Master of Business Administration (M.B.A.)
ITT Technical Institute-Jacksonville 2008 — 2012
Bachelor's Degree, Information Systems Security
Hospital Corporation of America Vice President of Strategic Pricing and AnalyticsHCANovember 2001 - Present
Florida Blue April 1995 - November 2001
St. Luke's Hospital December 1979 - April 1995
Education
Jacksonville University 1972 — 1976
Accounting
Florida Blue 1986 - 2007
Skills
SDLC, Health Insurance, SharePoint, SQL, DB2, Microsoft SQL Server, Visio, Data Warehousing, Business Analysis, ETL, HIPAA, Requirements Gathering, COBOL
Education
Indiana University-Purdue University at Indianapolis 1972 — 1980
Bachelor of Science (BS), Computer Technology/Computer Systems Technology
Royal Caribbean Cruises, Ltd. November 2014 - Present
Florida Blue December 2013 - November 2014
Greater Baltimore Medical Center October 2011 - August 2013
Greater Baltimore Medical Center September 2009 - October 2011
Johns Hopkins Healthcare March 2006 - September 2009
Skills
Healthcare, Hospitals, Team Building, Healthcare Management, Management, Patient Safety, EMR, Nursing, Healthcare Information..., Critical Care, Medicaid, Home Care, HIPAA, Inpatient, Utilization Management
Education
University of Phoenix, Phoenix, Arizona09/2011 Masters in Business AdministrationVilla 2010 — 2011
Master of Business Administration (MBA)
Villa Julie College, Stevenson, Maryland 2005 — 2008
Bachelor's degree, Registered Nursing/Registered Nurse
Harford Community College 2000 — 2002
Associates in Science, Nursing
Florida Blue February 2014 - Present
Comcast May 2008 - May 2013
Comcast May 2006 - May 2008
CAG Dispatcher 2 Dispatch August 2000 - May 2006
Skills
Variance Analysis, Financial Reporting, Forecasting, Financial Analysis, Accounting, Financial Modeling, Strategic Financial..., Managerial Finance, General Ledger, Financial Forecasting, Account Reconciliation, Cash Flow, Essbase, Cost Accounting, Finance, Budgets, Financial Accounting, Analysis, Corporate Finance, Accruals, Hyperion Enterprise, Accounts Receivable, Invoicing, Accounts Payable, Journal Entries, Financial Statements, Fixed Assets, Access, Balance, Financial Audits, GAAP, Management, Payroll, PeopleSoft, Pivot Tables, Revenue Recognition, Sarbanes-Oxley Act, US GAAP, Auditing, Cash Management, Consolidation, JD Edwards, Internal Audit, QuickBooks, Ad Hoc Reporting, Expenses, P&L, SAP, Capital Budgeting, Sarbanes-Oxley
Education
Jacksonville University
Bachelor of Science, Business Management
University of Florida
Associates Degree, Liberal Arts and Sciences
Florida Blue senior accountantflordia blue2012 - Present
Scott McRae 2011 - 2012
Bermco 2010 - 2010
Skills
Account Reconciliation, Financial Reporting, General Ledger, Variance Analysis, Accounting, Journal Entries, Fixed Assets, Financial Statements, Financial Accounting, Accounts Receivable, Accounts Payable
Education
Herzing University-Birmingham
bachelor of science, Accounting and Business/Management
Florida Blue February 2011 - Present
Liberty Mutual Insurance October 2005 - Present
CNA Insurance , Maitland, FL January 2010 - January 2011
Liberty Mutual Insurance May 2005 - October 2005
Skills
Employee Benefits, Onboarding, Applicant Tracking..., Customer Engagement, Sales Operations, Human Resources, Executive Support, Recruiting, Payroll, Process Improvement, Performance Management, Healthcare
Education
Inter-American University of Puerto Rico-San Germán Campus 1990 — 2005
Bachelor's Degree, Business Administration major in Arts
Inter-American University of Puerto Rico-San Germán Campus 1990 — 2005
Bachelor's Degree, International Marketing
Florida Blue August 2006 - Present
Skills
Captivate, Training, Instructor-led Training, Instructional Design, E-Learning, Leadership, Software Documentation, Program Management, Blended Learning, Visio, Project Management
Education
Jacksonville University 1999 — 2001
Bachelor's degree, Management Information Systems, General