Florida Blue
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Florida Blue List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Florida Blue. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Florida Blue Salaries. You can even request information on how much does Florida Blue pay if you want to. Learn about salaries, pros and cons of working for Florida Blue directly from the past employees.
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1,805 Florida Blue employees in database. Find out everything there's to know about Florida Blue employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Florida Blue Employees
Florida Blue August 2012 - Present
Marketplace Events September 2008 - June 2012
Enhanced Recovery Company, LLC March 2007 - August 2008
Skills
Executive Level..., Administrative Office..., Spreadsheets, Microsoft Office, Events Coordination, Office Management, Facilities Management, Supply Management, Executive Calendar..., Travel Arrangements, Document Preparation, Planning Budgeting &..., Executive Support, Office Administration, Meeting Scheduling, Microsoft Excel
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Business Administration and Management, General
Florida Blue October 2014 - Present
Allegheny Health Network February 2014 - October 2014
Highmark September 2013 - October 2014
Highmark March 2012 - August 2013
Quest Diagnostics January 2006 - March 2012
Skills
CoStar, PeopleSoft, Lease Administration..., Six Sigma, Solid Accounting..., Real Estate, Corporate Real Estate, Microsoft Office, Auditing, Leases, Negotiation, Site Selection, Lease Administration, Tenant, Portfolio Management, Public Records Research, Market Analysis, Property Management, Team Building, Software, Real Estate Transactions, Analysis, Lease Negotiations, Contract Negotiation, Asset Managment, Investment Properties, Budgets, Investments, Market Research, Sales, Finance, Strategic Planning, Real Estate Development, Valuation, Accounting, Financial Modeling, Customer Service, Accounts Payable, Commercial Real Estate, Property Law, Database Admin, Disposition, Financial Analysis, Location Intelligence, Management, Leadership, Selling, Training, Asset Management, Residential Homes
Education
Washington and Jefferson College 2003 — 2006
Bachelor, Finance and Real Estate
University of Pittsburgh 2001 — 2003
Finance
PaySpan November 2014 - March 2015
Florida Blue September 2013 - September 2014
Florida Blue (Incepture) September 2010 - September 2013
CGI Federal September 2009 - September 2010
Blue Cross Blue Shield of Florida 2004 - 2009
Skills
Applicant Tracking..., Talent Acquisition, Recruiting, Team Building, Staffing Services, Process Improvement, Technical Recruiting, Business Analysis, Project Management
Education
University of Phoenix 2005 — 2007
Masters, MIS
Carrington Mortgage Services, Mortgage Lending Division April 2015 - Present
Shelly, Middlebrooks & O'Leary, Inc. September 2014 - January 2015
Citizens Property Insurance Corporation February 2012 - June 2014
Florida Blue October 2011 - February 2012
Evaluation Solutions October 2010 - December 2010
Pro-Crete Systems, Inc. June 2006 - January 2008
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Business Analysis, Health Insurance, Microsoft Word, Access, Process Improvement, Customer Satisfaction, Outlook, Data Entry, Accounts Receivable, Invoicing, Teamwork, PowerPoint, Administrative..., Team Building, Training, Call Centers, Leadership
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business/Commerce, General
University of Phoenix 2008 — 2013
Bachelor of Business, Business Administration and Management, General
University of Florida Jacksonville Healthcare, Inc. November 2014 - Present
Florida Blue March 2010 - November 2014
Tree of Life 2002 - 2009
Tree of Life 1997 - 2002
Skills
General Ledger, Financial Reporting, Financial Analysis, CPA, Process Improvement, Microsoft Excel, Budgets, Microsoft Word, PowerPoint, Accounting, Health Insurance, GAAP, Access, Microsoft Office, US GAAP reporting, Financial Forecasting, Cash Flow Forecasting, Consolidated Financial..., Accounts Payable, Cost Accounting, PeopleSoft, JD Edwards, distribution accounting, manufacturing accounting, Food Industry, Strategic Leadership, Bank Reconciliation, G/L Reconciliations, IFRS, Business Impact Analysis, Business Acquisition, Team Management, Team Leadership, Financial Modeling, Financial Accounting, Cost Projections, Strategic Financial..., health care accounting, Analytics, Health Care Reform, Hyperion Financial..., Controllership Functions, Health Care Industry
Education
University of North Florida - College of Business Administration 1987 — 1992
Master of Accountancy, Accounting
University of North Florida - College of Business Administration 1987 — 1991
Bachelor of Business Administration (BBA), Accounting
Bishop kenny
Florida Blue Patient Services CoordinatorEmory HealthcareApril 2008 - January 2012
Aventura Hospital & Medical Center March 2005 - June 2007
NorthShore Medical Center March 1989 - February 2001
Skills
Trained New Employees..., Verification of..., EMR System, Meditech..., Medical/Surgical, Radiology Scheduling, Medical Terminology
Education
University of Phoenix 2008 — 2014
Bachelor's of Science/Healthcare Administration, Health/Health Care Administration/Management
University of Phoenix 2006 — 2008
Associate's degree, Health/Health Care Administration/Management, B
Southern Technical Inistitute 1985 — 1986
Certificate of Diploma, Medical/Clinical Assistant
Florida Blue August 2012 - Present
Ivory International 2006 - 2009
Skills
Graphic Design, Logo Design, InDesign, Photoshop, Graphics, Illustration, Typography
Education
University of Phoenix 2009 — 2015
Business Administration, Management and Operations
The Art Institute of Fort Lauderdale 2003 — 2005
Graphic Design
Palm Beach State College July 2015 - Present
Quest 2 Excellence Staff and Personal Career Development 2011 - Present
Palm Beach State College September 2014 - June 2015
Palm Beach State College 2013 - June 2015
Metro Nashville Public Schools 2011 - 2012
Jacksonville University 2009 - 2011
Duval County Public Schools 1996 - 2011
Florida Blue 1992 - 1996
AT&T 1986 - 1992
Skills
Curriculum Development, Educational Leadership, Organizational..., University Teaching, Teacher Training, Teaching, Team Management, Sales Management, Public Speaking, Presenter, Claims Investigations, Program Development, Program Evaluation, Accreditation, Teacher Mentoring, Professional Mentoring, Data Analysis, PowerPoint, Flow Charts, Student Affairs, Staff Development, Career Counseling, Training, Instructional Technology, Human Resources, Communication, Conflict Resolution, Academic Advising, Resume Writing, Writing, Collaboration, College Teaching, Highly motivated..., Information Technology, Team Building, Adult Education, Educational Technology, Educational Consulting, E-Learning, Leadership Development, Higher Education, Small Business, New Business Development, Business Planning, Corporate Education, Execution of Business..., Business Transformation, Diversity & Inclusion..., Grant Writing, Grant Administration
Education
Nova Southeastern University
Doctor of Education (Ed.D.) [Doctoral Candidate], Organizational Leadership and Higher Education (Double Major) 56 Doctoral hours
University of North Florida
Master of Education (M.Ed.), Educational Leadership
University of North Florida
Bachelor of Science (BS), Biology [Major] Psychology [Minor]
Florida State College at Jacksonville (Formerly FCCJ)
Associate of Arts (A.A.)
Florida Blue January 2012 - Present
GuideWell July 2011 - September 2011
Proctor Ace Hardware July 2008 - June 2011
American Safety Council, Inc March 2006 - May 2007
Education
University of North Florida 2007 — 2011
BACHELOR, BUSINESS ADMINISTRATIONDecember 2011; MARKETING
University of North Florida - College of Business Administration 2007 — 2011
Business, Marketing
Florida Blue December 2013 - Present
Eagle One Security May 2013 - September 2014
Skills
Customer Service, Communication, Logistics, Sales, Long-term Customer..., Work Ethic
Education
University of North Florida 2014 — 2016
Transportation and Logistics, International Business; Logistics, Junior
St. Johns River State College 2009 — 2013
Associate of Arts (AA), Business Administration and Management, General
Palatka High School 2008 — 2011
High School Degree
Florida Blue September 2003 - Present
Skills
Healthcare, Wellness, Strategic Planning, Health Education, Coaching, Health Promotion, Nutrition, Training, Leadership, Team Building, Customer Service, Supervisory Skills
Education
University of Phoenix 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Healthcare Administration
University of Phoenix-Jacksonville 2010 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management
GuideWell Innovation June 2015 - Present
GuideWell June 2014 - Present
Florida Blue May 2013 - June 2014
City of Jacksonville, Office of Mayor Alvin Brown December 2011 - May 2013
Blue Cross Blue Shield of Florida July 1998 - November 2011
Blue Cross and Blue Shield June 2006 - March 2011
Incepture April 2007 - September 2009
Federal Reserve Bank of Atlanta June 1988 - June 1998
Skills
Healthcare, Health Insurance, Strategic Planning, Vendor Management, Insurance, Process Improvement, Team Building, Cross-functional Team..., Business Analysis, Program Management, Managed Care, Account Management, Project Management
Education
Jacksonville University & Darden Graduate School of Business 1984 — 1988
Wharton School of Business
Florida Blue December 2013 - Present
Blue Cross Blue Shield of Florida 2008 - December 2013
Skills
Healthcare, Process Improvement, HIPAA, Healthcare Management, Coaching, Public Speaking, Analysis, Customer Service, Leadership, Program Management, Team Building
Education
University of Phoenix 2009 — 2013
Bachelor's Degree, Management, 3.83
Jersey College School of Nursing June 2015 - Present
Florida Blue April 2012 - Present
University of North Florida January 2013 - Present
Simply Smart Nutrition, LLC August 2011 - January 2014
Demand Media Studios January 2011 - January 2014
University of North Florida January 2011 - November 2011
Camp Shane Weight Loss Camp, LLC June 2010 - July 2010
Skills
Drive, Resource Utilization, Nutritional Counseling, Nutrition Education, Presentation Development, presentation..., Workshop Facilitation, Resource Management, Nutrition, Program Development, Healthcare, Fitness, Public Speaking, Health Education, Prevention, Public Health, Dietetics, Clinical Nutrition, Medical Nutrition..., Wellness, Health Promotion
Education
Nova Southeastern University
Masters of Science in General Psychology
University of North Florida 2010 — 2011
MS, Nutrition
University of North Florida 2006 — 2010
BSH, Nutrition
Aetna Life Insurance Company September 2015 - Present
Florida Blue October 2014 - September 2015
Florida Blue January 2011 - September 2014
Florida Blue June 2010 - December 2010
Florida Blue December 2006 - April 2010
Skills
Account Management, Sales, Marketing, Customer Service, Health Insurance, Managed Care, Leadership, Social Media, Training, Event Planning, Microsoft Office, Marketing Communications, Outlook, Team Building, Microsoft Excel, PowerPoint, Call Centers, Public Speaking, Customer Satisfaction, Time Management
Education
University of North Florida
Bachelor of Arts (B.A.), English Language and Literature, General
Web.com June 2014 - Present
DISYS July 2013 - May 2014
Florida Blue August 2012 - February 2013
Baptist Health January 2012 - August 2012
Health First April 2011 - September 2011
Blue Cross Blue Shield of Florida May 2001 - April 2011
Merrill Lynch 1996 - 2000
Bank of America (Bank of Boston) 1990 - 1996
Skills
Process Improvement, Financial Analysis, Healthcare, Finance, Business Analysis, Healthcare Management, Insurance, Business Process, Analysis, Accounting, Health Insurance, Access, Investments, HIPAA, Visio, Contract Negotiation, Research, PeopleSoft, Budgets, Business Process..., Provider Contracting, Risk Assessment, Microsoft Excel, Forecasting, Outlook, Business Requirements, Medicare, Internal Controls, SharePoint, Provider Relations, Medicaid, PowerPoint, Corporate Finance, PPO, Oracle SQL Reports, Teradata SQL, MSRS, MSSQL, Minitab
Education
Webster University 1998 — 2001
MBA, Masters of Business Administration
University of North Florida - College of Business Administration 1990 — 1992
BBS, Finance
Deutsche Bank September 2014 - Present
Interline Brands November 2012 - September 2014
Deutsche Bank October 2010 - November 2012
Florida Blue August 2009 - October 2010
Skills
Investment Banking, Equities, Financial Modeling, Middle Office, Corporate Finance, Valuation, Financial Analysis, Financial Risk, Operational Risk, Business Analysis, Data Analysis, Data Mining, Risk Assessment, Risk Management, Compliance, eCommunications, Internal Communications, Statistics, Project Coordination, Data Integration, Web Analytics, Data Cubes, Project Management, Management, Business Process, Leadership, Cross-functional Team..., Fixed Income, Bloomberg, Equity Derivatives, Data Warehousing, Retail Banking, Portal Integration, Portal Technologies, SQL, B2B2C, Integration Testing, Technical Presentations, Conference Coordination, Weblogic, KPI Reports, KPI implementation, Requirements Analysis, cXML, Configuration Management, Business Process Mapping, Ariba, SAP Implementation, Business Continuity, Corporate Websites
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, Graduated summa cum laude with 3.80 GPA
Cleveland High School 1995 — 1999
Accenture August 2015 - Present
Florida Blue April 2014 - July 2015
Florida Blue November 2012 - April 2014
Corporate Computer Services February 2012 - November 2012
AdeptOne Technologies Inc. December 2007 - February 2012
ICICI Bank August 2005 - October 2007
Skills
Requirements Gathering, SDLC, Requirements Analysis, Business Analysis, Business Process, User Acceptance Testing, Systems Analysis, Solution Architecture, Siebel, Pega PRPC, Salesforce.com, Oracle, People Development, IT Strategy, Off-shore Team..., Budget Management, Vendor Management, Managed Services, Resource Management, Team Management, Agile Methodologies, CRM, Java, Change Management, Quality Assurance, Process Modeling, Business Process..., PL/SQL, Software Project..., Business Intelligence, Leadership, Management, Integration, Program Management, Cloud Computing
Education
University of Pune 2001 — 2005
B.E., Chemical Engineering
Hewlett-Packard October 2006 - Present
IBM Global Services October 2005 - October 2006
Biogen Idec August 2003 - August 2005
Qatar Petroleum April 2004 - June 2004
Southern California Edison March 2003 - June 2003
Florida Blue October 2002 - February 2003
Solar Turbines July 2002 - October 2002
Peregrine Systems August 2001 - June 2002
Pactiv January 1999 - June 2001
Motorola August 1994 - December 1998
Skills
Integration, ITIL, IT Strategy, IT Service Management, HP Openview, HP Service Manager, Service Management, IT Management, Requirements Analysis, Incident Management, Unix, Quality Assurance, Data Center, Management, CMDB, Solution Architecture, Sla, Enterprise Software, Pre-sales, Process Improvement, Software Documentation, Service Desk, Problem Management, BMC Remedy, SDLC, Enterprise Architecture, Governance, HP, System Deployment, Software Project..., Service Delivery, SQL, Databases, Operating Systems, Troubleshooting, Technical Support, Testing, Oracle, Infrastructure, Configuration Management, Hardware, IT Operations
Education
College of Lake County 1991 — 1992
Keystone College 1990 — 1991
University of Peshawar 1987 — 1989
Peshawar Public School & College 1982 — 1987
Florida Blue June 2013 - Present
Fuel Trader 2010 - 2013
Global Energy Partners 2008 - 2010
Merck 2002 - 2008
Merck 2000 - 2002
Merck 1998 - 2000
Merck 1996 - 1998
Merck 1995 - 1996
Merck 1992 - 1995
Education
University of North Florida - College of Business Administration
Bachelors, Marketing and Management
Florida Blue September 2013 - Present
Family Support Services of North Florida August 2009 - September 2013
National Certification Commission for Acupuncture and Oriental Medicine June 2007 - May 2009
Skills
Outlook, Non-profits, Microsoft Office, PowerPoint, Documentation, Program Management, Program Development, Healthcare, Analysis, Project Planning, Access, Process Improvement, Editing, Microsoft Word, Microsoft Excel, Public Speaking, Nonprofits, Data Analysis, Project Management, Contract Negotiation, Budgets, Management, Leadership, Team Building, Training, Cross-functional Team...
Education
University of Phoenix 2009 — 2012
Bachelors of Science, Health Care Administration / Health Information Systems
University of Phoenix 2009 — 2012
Bachelor's degree, Health/Health Care Administration/Management
EverBank March 2012 - Present
Florida Blue January 2011 - March 2012
Bank of America October 2009 - December 2010
Bank of America January 1999 - August 2009
Barnett Bank July 1998 - January 1999
Barnett Bank November 1988 - July 1998
Barnett Bank 1986 - 1998
Barnett Bank August 1986 - October 1988
Skills
SDLC, Business Analysis, Requirements Analysis, Banking, Business Requirements, Visio, Vendor Management, SQL, DMAIC, Mortgage Systems, User Acceptance Testing, SharePoint, Testing, Software Documentation, Agile Methodologies, Business Process, Project Management, Data Warehousing, Databases, Analysis, Software Development, PMO, SOA, Enterprise Architecture, Oracle, Quality Assurance, Six Sigma, Systems Analysis, Requirements Gathering, Waterfall, Resource Management, Test Planning, COBOL
Education
University of North Florida 1981 — 1983
BT, Information Technology
Harrisonburg High School
Florida Blue 1999 - Present
Triaxios 1995 - Present
US Navy 1989 - 1999
Family-owned Businesses 1986 - 1989
Skills
Lean Six Sigma, Project Portfolio..., Healthcare Information..., SharePoint, Healthcare Management, Real Estate Development, Organizational..., Training & Development, Supply Chain Management, Fitness Training, Risk Management, Inventory Management, Process Optimization, HMO, Medicare Advantage, Large Group Facilitation, Lean Manufacturing, Provider Relations, Six Sigma, Health Insurance, Call Centers, Process Improvement, Workshop Facilitation, Employee Training, Medicare, Project Management, Project Planning, Claim, Healthcare, Insurance, Budgets, Continuous Improvement, Managed Care, Employee Benefits, Team Building, Strategic Planning, Medicare Part D, HIPAA
Education
University of North Florida - College of Business Administration
Bachelor’s Degree, Finance and Banking with a concentration in Real Estate
GuideWell March 2015 - Present
Florida Blue May 2013 - March 2015
Florida Blue December 2010 - April 2013
Halo Communications April 2009 - November 2010
Praxeis, LLC January 2004 - March 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Marketing, Marketing Strategy, Direct Marketing, Campaign Management, Direct Mail Campaigns, Member Retention, Marketing Communications, Copywriting, Health Insurance, Medicare, Tactical Planning, Cross Functional Team..., Lead Generation
Education
University of North Florida - College of Business Administration 2008 — 2012
Master of Business Administration (MBA), International Business
University of North Florida - College of Business Administration 1998 — 2003
Bachelor of Business Administration (BBA), Marketing
Florida Blue July 2004 - Present
Bombardier Capital Rail July 2001 - July 2004
CSX Transportation July 1997 - July 2001
Skills
Data Analysis, Data Management, Financial Analysis, Access, Insurance
Education
University of Phoenix 1999 — 2001
BS, Business
FCCJ 1996 — 1999
AA, General Studies
Florida Blue January 2010 - Present
Somebody Call an Ambulance Productions June 2008 - Present
GuideWell January 2011 - April 2012
Kelly Services, Inc. (at BCBSF) May 2009 - January 2010
Kelly Services, Inc. (at BCBSF) January 2008 - May 2009
Dillard’s Inc. October 2007 - May 2008
CW17 WCWJ-TV May 2007 - August 2007
Skills
Process Improvement, SharePoint, Event Planning, Facebook, Microsoft Office, Customer Service, Team Building, Microsoft Excel, Sales, Outlook, PowerPoint, Editing, Public Speaking, Data Analysis, Microsoft Word, Blogging, Teamwork, Siebel, Data Entry, Writing, Compliance, Customer Satisfaction, Copy Editing, Project Coordination, Database Administration, System Administration, Budgets, Event Management, Change Management, Windows, Photoshop, Adobe Acrobat, Proofreading, Data Presentation, Administration, Public Relations, Research, SPSS (statistical..., Regular Business..., Attention To Detail, Video Editing, Oracle Reports, End User Support, Kaizen Facilitation, Continuous Improvement, Presentation Development, Team Oriented, Television Production, Short Films, Leadership
Education
University of North Florida 2003 — 2007
BS in Communications, Broadcast Media, Minors in French and Philosophy
Samuel W. Wolfson HS
Florida Blue March 2015 - Present
Florida Blue August 2014 - March 2015
Florida Blue May 2007 - August 2014
Diversified Consultants, Inc. (DCI) November 2005 - November 2006
Blue Cross Blue Shield of Florida (BCBSF) May 2005 - August 2005
Skills
Healthcare, Public Speaking, Strategic Planning, Health Insurance, Research, Media Relations, Strategic Communications, Process Improvement, Leadership Development, Microsoft Excel, Corporate Communications, Editing
Education
Florida State College at Jacksonville 2012 — 2015
Legal Assistant/Paralegal
University of North Florida 2000 — 2003
Bachelor of Science (BS), Communications
Florida Blue March 2014 - Present
Florida Blue March 2013 - March 2014
Florida Blue December 2011 - March 2013
BlueCross BlueShield of Florida October 2011 - April 2012
BlueCross BlueShield of Florida 2010 - November 2011
BlueCross BlueShield of Florida 2009 - 2010
Blue Cross Blue Shield of Florida 2007 - 2009
Skills
Business Process Mapping, Process Improvement, Visio, SDLC, Analysis, Requirements Gathering, Business Analysis, Business Process, Business Process..., Business Requirements, User Acceptance Testing, SQL, Minitab, Health Insurance, Program Management, Six Sigma, SharePoint
Education
University of Phoenix
Florida Blue February 2011 - Present
Blue Cross Blue Shield of Florida March 1999 - February 2011
CFO Services, Inc. 1998 - 1999
Citizens-Jackson County Bank 1988 - 1994
Blue Valley Federal 1987 - 1988
Kansas City Bancshares, Inc. 1983 - 1986
Skills
Insurance, Budgets, Financial Analysis, Healthcare, Strategy, Management, Business Process..., Business Planning, Due Diligence, Business Development, Process Improvement, Analysis, Finance, Leadership, Strategic Planning
Education
University of North Florida
MBA
University of Wisconsin-Madison 1991 — 1993
Graduate School of Banking
Avila University
BSBA, Finance/Accounting
Florida Blue January 2012 - Present
Skills
Business Analysis, Project Management, Purchasing, Supply Management, Process Improvement, Health Insurance, Vendor Management, Healthcare, HIPAA, Healthcare Information..., Medicare, Change Management, Managed Care, Data Analysis, Cross-functional Team..., Program Management, Business Process..., Strategic Planning, PMP, Six Sigma, Insurance, Strategy, Leadership, Visio, Medicaid, Policy, Quality Assurance, Health Policy, Contract Management, Vendor Relationships, Provider Relations, Training, Management, Team Building, Procurement
Education
University of Phoenix 2000 — 2005
Bachelors
Prime Therapeutics March 2015 - Present
Florida Blue April 1999 - March 2015
Skills
Healthcare, Medicare, Health Insurance, Employee Benefits, HIPAA, Medical Terminology, Team Building, Healthcare Management, Process Improvement, Healthcare Information..., Insurance, Managed Care, Access, Program Management
Education
University of North Florida
Business Administration, Management and Operations
ElderSource December 2014 - Present
AmeriHealth Caritas April 2014 - November 2014
UF Health Jacksonville April 2012 - April 2014
SummaCare October 2006 - April 2012
Florida Department of Children and Families December 2005 - September 2006
Patient Care: Health Care Advocacy September 2004 - September 2005
Florida Blue November 1997 - September 2004
Skills
Managed Care, Healthcare, Medicare, Health Insurance, Provider Relations, Medicaid, Medical Staff..., Claims Investigations
Education
University of North Florida 1992 — 1997
Bachelor of Arts (B.A.), Psychology
Allstate Benefits June 2014 - Present
Florida Blue June 2013 - June 2014
Blue Cross and Blue Shield of Florida January 2011 - June 2013
Blue Cross and Blue Shield of Florida 2008 - 2011
Blue Cross and Blue Shield of Florida 2006 - 2008
Affiliated Media Group January 2004 - June 2006
Welcome Home Health Care January 2002 - May 2005
First Coast News (Gannett INC) August 2001 - January 2003
Digi-Net Technologies January 1995 - January 1996
Skills
Sales and Client..., Creative Direction and..., Technology Solutions, Creative Direction, Marketing Strategy, Video Production, Final Cut Pro, Public Relations, Corporate Communications, Videography, Social Media Marketing, Leadership, Multimedia, Web Design, Training, Advertising, Sales, Public Speaking, Project Management, Digital Media, Social Media, Marketing Communications, Management, Editing, SharePoint, Media Relations, Social Networking
Education
Google Analytics 2014 — 2014
Certification, Google Digital Analytics Platform
University of North Florida 1994 — 1999
BA Communications, Public Relations, Advertising, and Applied Communication
Masie Learning Consortium
Analytics Partners, Inc. January 2014 - Present
Blue Cross Blue Shield of Florida October 2004 - December 2013
Blue Cross Blue Shield of Florida June 2002 - October 2004
Blue Cross Blue Shield of Florida June 1998 - June 2002
Florida Blue June 1993 - June 1998
Skills
PeopleSoft, Data Warehousing, Budgeting, Financial Reporting, Forecasting, Business Intelligence, Accounting, Analytics, Budgets, Cross-functional Team..., Access, Training, Project Management, Process Improvement, OBIEE, Requirements Analysis, Business Analysis, Visio, SharePoint, SDLC, Change Management, Analysis, Strategic Planning, Enterprise Software, SAS, Business Intelligence..., Requirements Gathering, Software Development, Vendor Management, Data Modeling, Business Process..., Enterprise Architecture, Integration, Systems Analysis, Software Documentation, Data Integration, ETL, Data Analysis, IT Strategy, Databases, Business Requirements, Business Process
Education
University of North Florida - College of Business Administration 1994 — 2001
MAcc, Master of Accountancy
Florida Blue September 2010 - Present
Nease High School January 2008 - Present
Florida Blue February 2009 - August 2010
Mayo Clinic August 2008 - December 2008
National Football League August 2006 - January 2008
Skills
Telecom Expense..., Microsoft Office, Research, Data Entry, Ad Hoc Reporting, Customer Service, Data Analysis, Social Media, Healthcare Management, Outstanding..., Third Party Vendor..., Accounts Payable, Administrative Office..., Accounting, Management, Budgets, Hospitals, Insurance, Healthcare
Education
University of North Florida 2009 — 2012
MHA, Master of Health Administration
University of North Florida 2003 — 2008
BHA, Health Administration
Duncan U. Fletcher H.S 1999 — 2003
Florida Blue October 2012 - Present
Blue Cross Blue Shield of Florida November 2007 - February 2013
Skills
Healthcare, Insurance, Strategic Planning, Public Speaking, Customer Service, Managed Care, Health Insurance, Healthcare Management, Visio, Microsoft Office, Access, Leadership, Business Analysis, Data Analysis, HIPAA, Medicare, Process Improvement
Education
Webster University 2004 — 2005
MBA, Business Administration and Management, General
University of South Florida 1996 — 1998
BS, Finance
University of South Florida - College of Business Administration 1994 — 1998
Bachelor of Science (BS), Finance, General
Aetna June 2014 - Present
Florida Blue Small Group Renewals December 2013 - March 2014
Florida Blue July 2013 - December 2013
Sandcastle Family Practice June 2013 - September 2013
Bankers Life and Casualty April 2012 - October 2012
US Navy July 1998 - December 2004
Skills
Medical Terminology, HIPAA, Health and Life..., Medicare, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, HTML, Public Speaking, Budgets, Health Insurance
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Health care administration/H.I.S., 2.9
University of Phoenix 2008 — 2010
Associate of Arts (AA), Health Care Administration/Pharmacy Practice
McKesson September 2013 - Present
Natural Life September 2012 - September 2013
Florida Blue April 2011 - September 2012
Stein Mart 2010 - 2011
The Walt Disney Company 2007 - 2009
Phoenix Footwear Group 2005 - 2007
Stride Rite Corporation 2000 - 2005
Nine West Group 1998 - 2000
Nine West Group 1996 - 1998
Skills
Demand Planning, Purchasing, Licensing, Merchandising, Apparel, Retail, Footwear, Fashion, Trend, Trend Analysis, Visual Merchandising, Forecasting, Product Development, Assortment, Merchandise Planning, Strategy, Sourcing, E-commerce, Marketing Strategy, Sales, Pricing, Analysis, Marketing, Management, Inventory Management
Education
University of Pennsylvania 1992 — 1996
BA, English Major, Psychology Minor
Florida Blue September 1999 - Present
Skills
Process Improvement, Leadership, Training, Sales, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Outlook
Education
University of North Florida 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Florida Blue January 2013 - Present
Florida Blue December 2006 - December 2012
Florida Blue April 1998 - November 2006
Skills
Project Management, Performance Reporting, Statistical Data..., Continuous Improvement, Business Continuity, Financial Reporting, Inventory Analysis, Analysis, Business Process Mapping, Pivot Tables, Business Analysis, Data Analysis, Business Process..., Ad Hoc Reporting, Business Process, Statistical Modeling, Vendor Management, Process Improvement, Business Analytics, Program Management, Analytics, Forecasting, Predictive Analytics, Change Management
Education
University of North Florida 1992 — 1997
Bachelor of Arts (B.A.), Statistics
WellCare Health Plans April 2015 - Present
HealthPlan Services August 2013 - Present
Florida Blue April 2013 - July 2013
Universal Health Care September 2011 - March 2013
Universal Healthcare 2010 - 2011
Universal Healthcare Insurance 2009 - 2010
Skills
•Team Building &..., •Client & Vendor..., •Policy & Procedure..., •Customer Service..., •Strategic Business..., •Continuous..., Medicare, Medicaid, Call Center, Health Insurance, HIPAA, Insurance, Vendor Management, Provider Relations, Healthcare Management, Healthcare, Process Improvement, Customer Service, HMO, Compliance, Outlook, Team Leadership, Managed Care, Policy Analysis, Mentoring, Six Sigma
Education
University of South Florida 2002 — 2006
BS, Criminolgy
University of Phoenix
MBA
Kemper Corporation November 2010 - June 2014
Kemper Corporation May 2009 - November 2010
Florida Blue June 2004 - May 2009
Skills
Business Analysis, Requirements Analysis, Business Intelligence, Software Project..., Project Management, Systems Analysis, Requirements Gathering, Visio, SQL, Business Requirements, Customer Service, Agile Methodologies, DB2, Software Documentation, Data Warehousing, Data Modeling, SharePoint, Databases, Microsoft SQL Server, Microsoft Office, Microsoft Project, User Acceptance Testing, ETL, Database Design, Business Process, COBOL, Quality Center, MS Project, Java, Problem Solving, Collaboration, Communication, Process Improvement, SDLC, HP Quality Center
Education
University of North Florida 2001 — 2003
Bachelor of Science (BS), Computer and Information Sciences, General
The Montano Group, LLC December 2013 - Present
American Recruiting & Consulting Group April 2013 - November 2013
Florida Blue September 2005 - April 2013
Florida Blue September 2005 - April 2013
Florida Blue September 2005 - April 2013
Florida Blue September 2005 - April 2013
Florida Blue December 1997 - September 2005
Florida Blue March 2001 - February 2005
Florida Blue December 1996 - March 2001
Computer City January 1996 - December 1999
Skills
Process Improvement, Business Process, Visio, Business Intelligence, PMP, Cross-functional Team..., SDLC, SQL, MS Project, NAS, Healthcare, Call Centers, Navy, PowerPoint, Microsoft Word, Microsoft Technologies, Microsoft Excel, PowerBuilder, SAS programming, Microsoft Access, Microsoft Project, Microsoft PowerPoint, Microsoft Visio, Agile Methodologies, EDI, IBM Rational Tools, SQL DB2, XML
Education
Webster University 1998 — 2000
MA, Computer Resources and Information Management
University of North Florida - College of Business Administration 1994 — 1996
BBa, Management and Economics
Phoenix House of Florida March 2015 - Present
Looking for an exciting new job opportunity January 2015 - Present
Hillsborough County Public Defender's Office May 2001 - November 2014
Sunrise Community, Inc January 2012 - December 2013
Florida Blue May 1996 - October 2000
Skills
Legal Assistance, Docketing, Litigation Support, Legal Research, Personal Injury, Litigation, Civil Litigation, Courts, Criminal Law, Family Law, Case Management, Mental Health Counseling, Social Services, Nonprofits, Community Outreach, Microsoft Office, Group Therapy, Public Speaking
Education
University of South Florida 2011 — 2013
Master in social work, Clinical/Medical Social Work
University of South Florida 2005 — 2008
ISS, social work and psychology
Florida Blue May 2014 - Present
Excellus BCBS / Univera Healthcare October 2009 - April 2014
Skills
Employee Benefits, Health Insurance, Benefits Administration, Customer Service, Life Insurance, Microsoft Office, Microsoft Excel, Team Building, Flexible Spending..., Sales, Healthcare, Medicare, Process Improvement, Call Centers, Health Savings Accounts, Leadership
Education
University of South Florida - College of Business Administration 1998 — 2001
BS (not completed), Finance, General
Hillsborough Community College 1995 — 1997
Associate's Degree, Finance and Economics, 3.2 GPA
Belle Vernon Area High School 1987 — 1991
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Florida Blue January 2000 - Present
Convergys January 1997 - January 2000
Skills
ASP.NET, C#, ColdFusion, Graphic Design, Document Management, SharePoint, .NET, XML, Microsoft SQL Server, CSS, SQL, HTML, Web Development, Visio, SDLC, AJAX Toolkit, Imaging Solutions, Workflow Software, T-SQL, Web Services, Visual Studio, TFS, Business Analysis, Requirements Analysis, Enterprise Architecture, SOA, SSIS, IIS
Education
University of North Florida
B.S., Computer Information Science
UnitedHealth Group September 2014 - Present
Florida Blue January 2014 - September 2014
Aetna August 2012 - January 2014
WellCare January 2012 - August 2012
Skills
Business Analysis, Access, Health Insurance, Microsoft Office, Medicare, SQL, Reporting & Analysis, Healthcare, Requirements Gathering, HIPAA, Managed Care, Insurance Claims, Medicaid, Databases, Data Analysis, Health Care Reform, SAS, Insurance
Education
University of Phoenix
Master of Business Administration (MBA)
University of Phoenix 2009 — 2012
Bachelor of Health Care Administration
University of Phoenix
Health Care Informatics Certificate
Florida Blue December 2013 - Present
Harden May 2012 - December 2013
Stein Mart July 2011 - May 2012
Stein Mart October 2007 - June 2011
Rayonier October 2005 - October 2007
Skills
Accounting, Financial Reporting, Financial Analysis, Forecasting, Budgets, Accounts Receivable, Financial Accounting, Accounts Payable, Microsoft Office, Auditing, Internal Controls, Account Reconciliation, Financial Statements, General Ledger, Sarbanes-Oxley Act, Payroll, Cash Flow
Education
University of North Florida - College of Business Administration 2002 — 2005
Bachelors of Business Administration, Accounting
Assurity, First Options, Anthem April 2009 - Present
Florida Blue October 2014 - December 2014
ES January 2010 - September 2014
MAXIMUS October 2007 - January 2009
Skills
Medicaid, Customer Service, New Business Development, Strategic Planning, Leadership, Training, Team Building, Health Insurance, Customer Satisfaction, Process Improvement, Entrepreneurship, Sales, Budgets, Project Management, Business Analysis, Communication Skills, Enrollment Management, Insurance, Microsoft Office
Education
University of Phoenix 2011 — 2015
Business and Personal/Financial Services Marketing Operations
Fidelity National Financial (NYSE:FNF) October 2014 - October 2015
Florida Blue June 2011 - October 2014
Blue Cross Blue Shield of Florida October 2006 - June 2011
JPMorgan Chase January 2005 - October 2006
Wells Fargo (Formerly Wachovia) March 2003 - January 2005
Bank of America September 1990 - March 2003
Skills
Visio, SharePoint, Management, Requirements Analysis, Training, Brainshark, MS Project, Microsoft SharePoint, Microsoft InfoPath..., Oracle Business..., IBM Web Content...
Education
University of North Florida 1990 — 1998
BS, Marketing and Management
Norman High
Deutsche Bank June 2015 - August 2015
The Main Street America Group June 2014 - August 2014
Florida Blue March 2013 - July 2013
American Red Cross Northeast Florida Chapter June 2008 - August 2011
Skills
Project Management, Leadership, Business Analysis, Customer Service, Strategic Planning, Analysis, Program Management, Change Management, Strategy, Training, Statistics
Education
University of Pennsylvania 2011 — 2015
Bachelor’s Degree, Economics
Florida Blue June 2011 - Present
MICKEY G PHOTOGRAPHY August 2013 - Present
FIDELITY INVESTMENTS November 2007 - May 2009
Sprint Nextel (Digicom) May 2005 - August 2007
STARBUCKS COFFEE COMPANY August 2004 - July 2005
Skills
Training, Coaching, Management, Team Building, Investments
Education
University of North Florida 2004 — 2011
B.A, Psychology
Health Advocate & Liaison for the Public September 2013 - Present
Enroll America September 2013 - Present
Kelly Services September 2013 - June 2014
Blue Cross Blue Shield of Florida November 2003 - April 2013
Florida Blue March 2001 - November 2003
Florida Blue January 2000 - March 2001
Sears, Roebuck and Co. February 1997 - June 1999
HCR Manor Care 1999 - 1999
Winn-Dixie June 1994 - February 1997
Skills
Health Insurance, Insurance, HIPAA, Claims Management, Brokers, Health Savings Accounts, Long-term Care, Risk Assessment, Healthcare Industry, Healthcare Management, Health Care Reform, Microsoft Word, Sales, Microsoft Excel, Leadership Development, Microsoft Office, Coaching, Event Planning
Education
University of North Florida 1995 — 1999
Bachelor of Science (BS), Health/Health Care Administration/Management
Florida State College of Jacksonville
Bachelor of Science (B.S.), Educator Preparation Institute
Florida Blue October 2011 - Present
Florida Blue January 2011 - October 2011
Bolthouse Farms March 2010 - January 2011
St. Vincent's Medical Center August 2008 - October 2008
Skills
Financial Analysis, Budget Reconciliation, Budget Monitoring, Marketing Communications, Product Marketing, Market Research, Microsoft Office, Customer Service, Territory Mgmt, Healthcare Management, Management, Analysis, Health Insurance, Access, Data Analysis, Budgets, HIPAA, Medicare, Insurance, Process Improvement, Sales Force Development
Education
University of North Florida 2004 — 2008
Bachelor of Science (B.S.), Health/Health Care Administration/Management
GE Capital June 2014 - Present
GCR Inc. March 2013 - June 2014
Johnson & Johnson July 2012 - March 2013
Florida Blue January 2011 - May 2012
Fidelity National Financial February 2007 - January 2011
Skills
PMP, Agile Methodologies, SDLC, Software Project..., Project Management, Requirements Analysis, Requirements Gathering, User Acceptance Testing, SQL, Business Intelligence, Process Improvement, Software Quality..., System Testing, Regression Testing, Test Planning, Scrum, Certified Scrum Master..., SharePoint, Management, Databases, Vendor Management
Education
University of North Florida 2006 — 2007
Master of Computer Science, Computer Software Engineering
Pune University 2000 — 2005
Bachelor of Engineering (B.E.), Information Technology
Florida Blue March 1995 - Present
GTECH August 1989 - March 1995
Gulf Life Insurance May 1987 - August 1989
Skills
IBM Mainframe, COBOLII, SQL DB2, WebSphere MQ, CICS, Command-Level, IMS DB/DC, Web Services, Web Design, Microsoft SQL Server, JavaScript, SOA, HTML, IBM Utilities, Windows, Visual Basic, SQL, ActiveX, Visual Studio, AIX, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, English, Photoshop, MS Project
Education
University of North Florida 1992 — 1997
Bachelor of Arts (B.A.), Communication and Media Studies
Duncan U Fletcher High School 1975 — 1978
High School Diploma, General Studies
Florida Blue May 2014 - Present
BlueCross BlueShield of Florida January 2012 - Present
Florida Blue March 2010 - January 2012
Florida Blue April 2006 - March 2010
MAPFRE PERÚ April 2004 - May 2006
MAPFRE PERÚ July 2001 - May 2004
Skills
Six Sigma, Business Process, Management, Continuous Improvement, Leadership, Project Planning, Project Management, Lean Management, Business Strategy, Healthcare, Business Process..., Program Management
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix
Master's degree, Business Administration and Management, General
Florida Blue October 2011 - Present
University of North Florida December 2007 - September 2011
Blue Cross Blue Shield of Florida February 2000 - December 2007
Skills
Visio, Analysis, Microsoft Excel, Team Leadership, Microsoft Word, PowerPoint, Outlook, Access, Data Analysis, Microsoft Office, Process Improvement, Financial Reporting, Training, ERP, Accounts Payable, Leadership, Troubleshooting, Software Documentation, PeopleSoft
Education
University of North Florida - College of Business Administration 1998 — 2002
Masters of Business Administration, Management
University of North Florida - College of Business Administration 1994 — 1998
Bachelor of Business Administration, Finance
PwC June 2013 - Present
Raymond James Financial Inc. May 2012 - May 2013
University of South Florida January 2010 - May 2012
Florida Blue June 2011 - August 2011
Hunt & Restina CPAs PA September 2008 - January 2009
Skills
Bilingual, Microsoft Excel, Access, Auditing, Accounting, Microsoft Office
Education
University of South Florida 2009 — 2013
Bachelor of Sciences, Accounting, Accounting
Florida Blue February 2014 - Present
JP Morgan Chase November 1998 - January 2014
Skills
Data Warehousing, Business Analysis, Data Modeling, SDLC, SSIS, Business Intelligence, Integration, SQL, Enterprise Architecture, Microsoft SQL Server, ETL, Databases, Requirements Gathering, Data Integration, Informatica, T-SQL
Education
DeVry Institute of Technology 1993 — 1996
Bachelor's degree, Computer Information Systems
University of Pittsburgh
Blue Cross Blue Shield of Florida March 2011 - Present
Florida Blue September 2008 - March 2011
Florida Blue June 2007 - September 2008
Florida Blue May 2006 - May 2007
Florida Blue May 2004 - May 2006
Skills
Claim, Retail, Health Insurance, Insurance, Data Entry, Customer Service, Access, Outlook, HIPAA, Call Centers, Microsoft Excel, Medicare, PeopleSoft, Microsoft Office, Employee Benefits, Process Improvement
Education
University of North Florida - College of Business Administration 2010 — 2014
Bachelor's degree, Business Administration and Management, General
SFI September 2013 - Present
EMPOWER NETWORK November 2012 - September 2013
Self Employed July 2007 - October 2012
Florida Blue February 2001 - June 2007
Skills
Advertising, Social Networking, Social Media, Marketing, Online Advertising, Social Media Marketing, Customer Service, Email Marketing, Leadership, Marketing Strategy, Facebook, Small Business, Sales, Entrepreneurship, E-commerce, Public Relations, Online Marketing, Blogging, SEM, Web Design, Marketing Communications, SEO, Mobile Marketing, Website Development, Google Analytics, WordPress, Start-ups, Direct Marketing, Lead Generation, Web Marketing, PPC
Education
University of North Florida - College of Business Administration 1986 — 1989
BBA, Management
Florida Junior College 1983 — 1986
AA/AS, General Studies/Computer and Information Sciences
Edward H White High School 1980 — 1983
High School Diploma, General Studies
Florida Blue March 2007 - Present
CEVA Logistics May 2005 - December 2006
Community Hospice Care October 2002 - February 2005
Baptist Health August 1997 - October 2001
Skills
Employee Benefits, FMLA, Employee Relations, Benefits Administration, Recruiting, Deferred Compensation, HRIS, Talent Acquisition, Onboarding, New Hire Orientations, Labor Relations, HR Policies, Workforce Planning, Succession Planning, Human Resources, Training, Process Improvement, Customer Service, Leadership, Health Insurance, Business Analysis, Vendor Management, Healthcare, Team Building, Insurance
Education
University of Phoenix 2005 — 2007
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
St. Johns River State College 1991 — 1997
Associate of Arts (A.A.), Business Administration and Management, General
Middleburg High
YOUR PIE North Florida August 2013 - Present
Macclenny Nursing and Rehab May 2012 - May 2013
Florida Blue April 2007 - August 2009
Skills
Data Entry, Management, Medical Terminology, Training, Team Building, Customer Service, Sales, Microsoft Excel, Food, Healthcare, Public Speaking, Microsoft Word, Catering, Food Safety, Microsoft Office
Education
University of North Florida 2012 — 2014
Bachelor of Science (B.S.), Psychology
Florida Blue July 2015 - Present
SpringMarkets, Inc September 2007 - Present
GlaxoSmithKline November 2009 - June 2012
Independence Blue Cross 2007 - 2009
Accenture January 2007 - September 2007
Self-Employed January 2006 - January 2007
Probaris Technologies September 2004 - January 2006
Synygy, Inc. June 1999 - September 2004
Skills
Process Improvement, Management, Strategy, Consulting, Leadership, Incentive Programs, Data Analysis, Business Analysis, Change Management, Project Management, Sales Operations, Team Building, Cross-functional Team..., Business Strategy, Management Consulting, Business Process, Sales Compensation, Sales Effectiveness, Program Management, Visio, VBA, Software Documentation, Business Planning, Vendor Management, Start-ups, Strategic Planning, Business Process..., Human Resources, Performance Management
Education
University of Pennsylvania 1995 — 1999
BS
University of Pennsylvania - The Wharton School 1995 — 1999
Bachelor of Science in Economics
Aetna October 2012 - Present
Aetna July 2011 - September 2012
Aetna July 2008 - July 2011
Aetna October 2003 - July 2008
Florida Blue January 2002 - October 2003
Aetna May 1998 - December 2001
Skills
Certified Scrum Master..., Requirements Gathering, SDLC, Visio, Business Analysis, Requirements Analysis, Process Improvement, Vendor Management, Business Process..., Program Management, Resource Management, Project Management, Integration, MS Project, Health Insurance, SQL, Microsoft SQL Server, Insurance, Agile Methodologies, Team Leadership, Data Analysis, Cross-functional Team..., Healthcare, SOA, Management, Team Building, Web Services
Education
University of North Florida - College of Business Administration 2003 — 2004
MBA
University of North Florida 1998 — 2001
BS
Florida Blue February 2011 - Present
Beeline October 2008 - February 2011
Merrill Lynch April 2007 - October 2008
Vurv Technology August 2004 - March 2007
Modis April 1997 - August 2004
Skills
Applicant Tracking..., Negotiation, Sourcing, Vendor Management, Technical Recruiting, Onboarding, Internet Recruiting, Recruiting, Talent Acquisition, Staffing Services, Training, Leadership, Temporary Placement, Management, Account Management, Cross-functional Team..., Team Building, Talent Management, Process Improvement, Project Management, Product Management, Interviews, Screening
Education
University of South Florida - College of Business Administration
BA, Business Administration
Health Data Management Solutions (HDMS) July 2013 - Present
Florida Blue May 2012 - July 2013
Florida Blue February 2009 - May 2012
Florida Blue March 2007 - February 2009
Florida Blue October 2004 - March 2007
Florida Blue September 2002 - October 2004
Florida Blue April 1999 - September 2002
CIGNA Healthcare April 1998 - April 1999
Olsten Health Services May 1994 - April 1998
Skills
Healthcare, HIPAA, SDLC, Requirements Analysis, Health Insurance, SQL, MS Access, Visual Basic, PowerPoint, MS Excel, SharePoint, SAS, C#, ASP.NET, C, Visio, VB.NET, Word, MS Project, Access, Data Warehousing, Business Intelligence, Databases, Analysis, Leadership
Education
University of South Florida - College of Business Administration 1990 — 1994
Bachelor of Science (BS), Management Information Systems, General Business
Jacksonville Public Library - City of Jacksonville, Florida November 2006 - Present
Florida Blue November 2004 - November 2006
Crown Venue Catering/The Crown Group February 2001 - March 2004
Skills
Event Management, Community Outreach, Hospitality, Catering, Fundraising, Banquets, Event Planning, Public Relations, Negotiation, Retail, Time Management, Budgets, Strategic Planning, PowerPoint, Government
Education
University of South Carolina-Columbia 1989 — 1993
Bachelor of Arts (BA), Political Science
Florida Blue October 2008 - Present
Boys & Girls Clubs of Northeast Florida January 2003 - May 2008
MPS Group August 1999 - December 2002
Skills
Strategic Planning, Management, Leadership, Process Improvement, Healthcare, Health Insurance, Managed Care, Insurance, Customer Service, Data Analysis, Employee Benefits, Human Resources
Education
University of North Florida - College of Business Administration 1994 — 1999
VyStar Credit Union August 2014 - Present
Florida Blue January 2011 - August 2014
NorthgateArinso November 2005 - January 2011
Convergys 2005 - 2010
Merrill Lynch 1999 - 2005
Skills
Requirements Analysis, Requirements Gathering, Business Analysis, Business Process, Business Requirements, SDLC, Process Improvement, Vendor Management, User Acceptance Testing, SharePoint, Integration, Functional..., Business Intelligence, Software Documentation, SQL, Outsourcing, Business Process..., Quality Assurance, Change Management, Software Project..., Testing, Visio, Quality Center, Systems Analysis, Program Management, MS Project, Software Development, PMP, Agile Methodologies
Education
University of North Florida 1996 — 2001
Bachelor of Science (B.S.), Computer and Information Sciences, General
Wellmark Blue Cross Blue Shield 2006 - 2015
Florida Blue 2001 - 2005
Wellmark Blue Cross and Blue Shield 1987 - 1998
KPMG 1981 - 1986
Skills
Strategic Planning, Business Planning, Process Management, Process Improvement, Change Management, Culture Change, Relationship Management, Team Leadership, Team Building, Organizational..., Motivational Speaking, Writing
Education
University of Northern Iowa 1977 — 1981
Florida Blue June 2012 - Present
MultiPlan June 2011 - June 2012
MultiPlan December 2009 - July 2011
CIGNA Healthcare April 2008 - January 2011
Great-West 2003 - April 2008
Aetna Health Plans June 1999 - August 2003
Aetna December 1996 - June 1999
Aetna June 1994 - December 1996
Kaiser Permanente June 1992 - June 1994
Scripps June 1985 - June 1992
Skills
Healthcare, Contract Negotiation, Hospitals, Network Development, Strategic Planning, Policy, Change Management, Negotiation, Process Improvement, Operations Management, Managed Care, Program Management, Budgeting
Education
University of San Diego 1981 — 1985
MBA, Finance
University of San Diego 1977 — 1981
BS, Economics
winn dixie hdq Finance ManagerWinn-Dixie Stores Inc.1996 - Present
Florida Blue 2009 - 2013
Education
University of North Florida - College of Business Administration 1994 — 1996
BA, Accounting
Florida Blue April 2014 - Present
Florida Blue November 2010 - April 2014
Blue Cross Blue Shield of Florida January 2007 - November 2010
Blue Cross Blue Shield of Florida November 2003 - January 2007
Blue Cross Blue Shield of Florida October 1997 - November 2003
Landstar August 1995 - October 1997
UPS June 1987 - August 1995
Skills
Health Insurance, Vendor Management, Medicare, Managed Care, Provider Relations, Healthcare, HMO, Business Analysis, Call Centers, Change Management, Claim, Coaching, Cross-functional Team..., Customer Service, Data Analysis, Disease Management, HIPAA, Healthcare Industry, Insurance, Leadership, Outsourcing, Process Improvement, Six Sigma, Team Building, Training
Education
Webster University 2002 — 2004
MA
University of North Florida - College of Business Administration 1985 — 1987
BBA
Florida Blue April 2015 - Present
Blue Cross Blue Shield of Florida July 2011 - April 2015
Blue Cross Blue Shield of Florida May 2008 - August 2011
Blue Cross Blue Shield of Florida October 2006 - May 2008
Blue Cross Blue Shield of Florida February 2004 - October 2006
Blue Cross Blue Shield Association October 2003 - February 2004
Blue Cross Blue Shield of Florida April 2003 - February 2004
UPS January 1997 - June 2003
Blue Cross Blue Shield of Florida December 2002 - April 2003
Blue Cross Blue Shield of Florida December 2001 - April 2003
Skills
Oracle SQL, MS Office Suite, Business Analysis, Data Analysis, User Acceptance Testing, Claims, Change Management, Analysis, Compliance, Business Requirements, Visio, Access, SDLC, SharePoint, SQL, Requirements Analysis, Visual Basic, Requirements Gathering, Quality Assurance, Process Improvement, Testing, Business Intelligence, Systems Analysis, Insurance, Business Process, Claim, Databases, Leadership, Microsoft Office, Training, Health Insurance, Program Management, Customer Service, HIPAA, Healthcare, Software Documentation
Education
University of Phoenix 2004 — 2008
B.S., Information Technology
Coastal GA Community College 1999 — 2002
Certificate, Computer Information Systems
Orange and Ulster County BOCES 1995 — 1997
Certificate, Pre Enginering
American Schools 1993 — 1997
High School Diploma
Middletown High School 1993 — 1997
Diploma
Baptist Health July 2013 - Present
Blue Cross Blue Shield of Florida October 2011 - March 2013
Florida Blue October 2011 - March 2013
Blue Cross Blue Shield of Florida May 2007 - October 2011
Skills
Vendor Management, Vendor Relations, Call Center, Contract Management, Health Insurance, Process Improvement, Medicare, Managed Care, Provider Relations, Healthcare, SDLC, Insurance, Visio, SharePoint, Siebel, Business Analysis, Six Sigma, Cross-functional Team..., Change Management, Healthcare Information..., Team Building, Leadership, Employee Benefits, HIPAA, Business Intelligence, Project Management
Education
Florida State College of Jacksonville 2007 — 2013
BS, EMT/Paramedic
University of North Florida 2005 — 2008
B.S., Healthcare Admin
Florida Blue March 2008 - December 2014
Florida Blue September 2002 - March 2008
Skills
Insurance, Medicare, Medical Terminology, Contract Negotiation, Claims Resolution, Insurance Claims, Problem Solving, SQL, SAS, ICD-9, Grievance Handling, Grievance Resolution, Root Cause Analysis, Root Cause Problem..., Six Sigma, Lean Six Sigma, SharePoint, Strategic Planning, Leadership, Analysis, Process Improvement
Education
University of Phoenix 2007 — 2011
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of South Florida 1992 — 1997
Bachelor of Arts (B.A.), Sociology
Florida Blue February 2013 - Present
Incepture January 2007 - February 2013
Skills
SharePoint, Vendor Management, SDLC, Visio, Information Technology, Process Improvement, Software Documentation, Technical Recruiting, Business Analysis, Healthcare Information..., Applicant Tracking..., Business Intelligence, Program Management, Project Management, Requirements Analysis, PeopleSoft, SQL
Education
University of North Florida 2004 — 2006
Bachelor's, Health Administration
Florida Blue March 2012 - Present
WellPoint October 2009 - May 2012
WellPoint 2007 - October 2010
Capital Blue Cross 2001 - 2006
CIGNA Healthcare August 1993 - August 2001
CIGNA 1996 - 2001
Skills
Medicare, Managed Care, Medicaid, Program Management, Healthcare, Strategic Planning, Provider Relations, Leadership, Utilization Management, Clinical Research
Education
Western New England College 1988 — 1993
JD, Law
University of Pittsburgh 1979 — 1983
BSN, Nursing
The Main Street America Group March 2015 - Present
Florida Blue June 1999 - February 2015
Independent Consultant June 1996 - June 1999
Skills
COBOL, SQL, Web Services, SharePoint, Sales, Customer Service, Visio, SDLC, JAVA, Spring Framework, SQL DB2, DB2, Oracle SQL Developer, SPUFI, WebSphere, XML, RESTful WebServices, Unix, Shell Scripting, Software Documentation, JCL, SOAP, SoapUI, XSD, web, PowerBuilder, SFTP, Secure FTP, WebSphere MQ, IBM Mainframe, Business Analysis, Process Improvement, Strategic Planning, Team Building, Vendor Management, Java
Education
University of North Florida 1984 — 1986
BS, Computer Science
Florida Blue June 2013 - Present
Sassone Financial, Inc. May 1999 - Present
Insurance and Financial Services September 1993 - May 1999
Met Life November 1987 - October 1993
Skills
Insurance, Disability Insurance, Long Term Care Insurance, Life Insurance, Employee Benefits, Medicare Part D, Medicare Advantage, Medicare Supplements, Travel Insurance, Accident Insurance, Critical Illness..., Accident Coverage, Hospital Confinement..., Health Care Reform
Education
University of South Florida 1984 — 1987
Bachelor's, Finance
One Call Care Management July 2015 - Present
Florida Blue October 2013 - July 2014
Florida Blue January 2007 - October 2013
Florida Blue January 2004 - June 2007
Florida Blue May 2000 - January 2004
Florida Blue May 1998 - May 2000
Florida Blue May 1996 - May 1998
Florida Blue February 1995 - May 1996
Publix Super Markets August 1990 - March 1993
Seniors and Juniors August 1988 - July 1990
Skills
Process Improvement, Program Management, Team Building, Leadership, Healthcare, Cross-functional Team..., Change Management, Health Insurance, Customer Service, Management, Business Process..., HIPAA, Project Management, Data Analysis, Black Belt, Six Sigma, Strategic Planning, Vendor Management
Education
Florida Blue Certifications 2007 — 2007
Master Black Belt, Six Sigma
Breakthrough Management Group 2005 — 2005
Transactional Design for Six Sigma, DFSS
Breakthrough Management Group 2005 — 2005
Black Belt, Six Sigma
Florida Blue 2004 — 2004
RPI/LEAN/Blue Belt (2004), Six Sigma/LEAN
University of North Florida 1991 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida Blue August 2001 - Present
First Coast Service Options, Inc. September 1994 - August 2001
Education
University of Phoenix 1999 — 2004
Bachelor's degree, Computer Information Systems
Florida Blue June 2011 - Present
BCBSF February 2006 - June 2011
BCBSF 2002 - February 2006
IBM 1996 - 2001
Prudential Insurance 1988 - 1996
Education
University of North Florida
Bachelor of Business Administration (BBA), Business Administration and Management, General
Florida Blue August 2011 - Present
dpBrokerage, Inc. July 2010 - August 2011
Adaptive Living Concepts June 2009 - August 2011
Blue Cross Blue Shield of Florida September 1986 - December 2004
Skills
Project Management, Process Improvement, Customer Service, Team Building, Contract Management, Microsoft Excel, MS Project, Project Planning, Change Management, Insurance, Management, Sales, Leadership, Employee Benefits, Healthcare, Business Analysis
Education
University of North Florida - College of Business Administration 1984 — 1986
Management, Business
Florida Blue March 2003 - Present
Winston Family YMCA January 1999 - August 2004
University of North Florida January 1999 - January 2002
Skills
Management, Analysis, Health Insurance, Databases, SQL, Process Improvement, Medicare, Business Analysis, Visio, Social Media Marketing
Education
University of Florida - Warrington College Of Business 2009 — 2010
Masters, Entrepreneurship
Nova Southeastern University 2005 — 2007
Masters, Business
University of North Florida 1998 — 2002
Business Administration
Foot Locker Inc March 2009 - July 2011
Florida Blue September 1988 - June 2010
Skills
Management Consulting, Change Management, Business Strategy, Business Analysis, Strategic Planning, Business Process..., Project Management, Business Planning, Business Transformation, Process Improvement, Program Management, Business Development, Customer Service, Training, Management, Microsoft Word, Public Speaking, Team Building
Education
University of Phoenix 2008 — 2010
Master of Business Administration
University of Phoenix 2003 — 2006
Bachelor of Science, Business Management
Florida Blue May 2015 - Present
Florida Blue November 2012 - May 2015
Blue Cross Blue Shield of Florida December 2010 - November 2012
Blue Cross Blue Shield of Florida July 2005 - December 2010
Blue Cross Blue Shield of Florida January 2002 - July 2005
Skills
Policy Analysis, Project Coordination, Business Relationship..., Staff Management, Negotiation, Human Resources, HIPAA, Project Management, Analytical Skills, Cross-functional Team..., Outlook, Strategy, Health Care Reform, Group Presentations, Communication Written, Oral Communications, Staff Mentoring, Analytical Approach, Project Implementation, Customer Negotiations, Vendor Management, Insurance, Business Requirements, Health Policy, Process Improvement, Visio, SDLC, Program Management, Business Analysis, SharePoint, Data Analysis, Business Process..., Healthcare, Managed Care, Software Documentation
Education
University of North Florida - College of Business Administration 2009 — 2011
MBA, Management
University of North Florida - College of Business Administration 1994 — 1998
BBA, Management
Florida Blue January 2006 - Present
Adecco Group December 2002 - January 2006
Skills
SDLC, Healthcare, Process Improvement, Business Analysis, Health Insurance, Visio, HIPAA, Vendor Management, Requirements Analysis, Enterprise Architecture, SharePoint, Healthcare Information..., Business Intelligence, Program Management, Project Management, Agile Methodologies, Integration, Disaster Recovery, SOA, Software Project...
Education
University of North Texas
Computer and Information Sciences, General
Florida Blue January 2014 - Present
Florida Blue March 2011 - January 2014
Ernst & Young October 2006 - March 2011
U.S. Department of State June 2006 - August 2006
Omnicare August 2004 - May 2006
Rooms To Go July 2003 - July 2004
Education
Xavier University 2004 — 2006
Masters of Science, Criminal Justice
University of Notre Dame 1999 — 2003
Bachelors of Business Administration, Accounting, History
Florida Blue September 2010 - July 2014
BlueCross BlueShield of Tennessee July 2014 - 2014
US Department of Commerce, Census Bureau September 2008 - September 2010
U.S. Census Bureau, Government Administration 2009 - 2010
Avaya 1985 - 2004
Skills
Administration, Government, Community Relations, Supervisory Skills, Policy, Management, Community Development, Leadership, Analysis, Customer Service, Account Management, Process Improvement, Program Management, Public Speaking, Strategic Planning, Training, Sales Management, Coaching, Team Building, Microsoft Office, Sales
Education
University of Phoenix
PricewaterhouseCoopers April 2015 - Present
Florida Blue May 2013 - April 2015
Web.com December 2008 - October 2014
Florida Blue June 2010 - May 2013
Florida Blue June 2010 - February 2011
Skills
Marketing Communications, Public Speaking, Social Media, Social Media Marketing, Public Relations, Microsoft Office, Social Networking, Event Planning, Customer Service, Marketing Strategy, Project Management, HIPAA, Strategic Planning, Data Analysis, PowerPoint, Microsoft Excel, Customer Satisfaction, Team Leadership, Microsoft Word, Event Management, Marketing, Cross-functional Team..., Leadership, SARDOC, Organizational..., Organizational..., Organizational...
Education
University of South Florida
B.A., Psychology
Incepture contractor working at Florida Blue July 2012 - Present
Incepture contractor working at Florida Blue October 2011 - June 2012
Florida Blue July 2010 - September 2011
Blue Cross Blue Shield of Florida August 2003 - September 2011
International Visitors Corp of Jacksonville May 2010 - August 2010
Blue Cross Blue Shield of Florida August 2002 - July 2003
Skills
Instructional Design, Training Delivery, SharePoint, Research, Public Speaking, Community Outreach, Qualitative Research, Data Analysis, Higher Education, Leadership, Volunteer Management, Volunteer Recruiting, Healthcare, Adobe Creative Suite, Six Sigma, PowerPoint, Delivering Technical..., Outlook, Leadership Development, Visio, Microsoft Office, Coaching, Microsoft Excel, Blogging
Education
University of North Florida 2008 — 2011
Bachelor of Business Administration (BBA), International Business
University of North Florida - College of Business Administration 2003 — 2007
AA, Business, Logistics
Sedgwick February 2014 - Present
MZMBC November 2006 - Present
PHH Mortgage May 2012 - December 2013
Claire's Accessories March 2008 - February 2013
Florida Blue December 2003 - May 2012
Skills
Customer Service, Coaching, Data Analysis, Leadership, Process Improvement, Financial Analysis, Insurance, Compliance, Auditing, Mortgage Lending
Education
University of Phoenix 2006 — 2009
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Phoenix 2005 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Florida Blue July 2013 - Present
Florida Blue October 2010 - July 2013
Florida Blue October 2008 - October 2010
Florida Blue February 2006 - October 2008
Florida Blue December 2000 - February 2006
Education
University of North Florida - College of Business Administration 1988 — 1990
Bachelor of Business Administration (BBA), Finance
Florida Blue June 2002 - Present
Blue Cross Blue Sheild Florida May 1997 - Present
Skills
Experience with..., Advance Knowledge with..., Also currently working..., Disaster Recovery, IBM AIX, Solaris, Linux, Technical Support, Business Analysis, Windows, SQL, MVS, Process Improvement
Education
University of North Florida 1998 — 2001
Bachelor of Science (BS), Information Technology
Suddath Relocation Systems December 2012 - Present
Publix Super Markets May 2006 - Present
Florida Blue June 2012 - August 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Customer Service, Research, Social Media, Teamwork, Event Planning, Logistics Management, Contract Requirements, Organization, Multi-tasked, Bill of Lading, telecom equipment...
Education
University of North Florida 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida Blue November 1997 - Present
Humana November 1996 - November 1997
Skills
Customer Service, Claims Handling, Claims Review, Claims Auditing, Claims Resolution, Keying, Analysis, Microsoft Network, Microsoft Word, Microsoft Excel, Ethical Decision Making, Timely Decision Making, High Organizational..., Organizational &..., Oral & Writing Skills, Problem Solving, Analytical Reasoning, Conflict Resolution, Multi-tasked, Written Communication, Written & Verbal..., Leadership, Self Management, Adaptable to Changes, Work Effectively, Work Ethic, PowerPoint
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Accounting and Finance
Florida Blue September 2013 - Present
Intermec Technologies May 2005 - August 2013
Skills
RFID+, Channel Partners, Solution Selling, Key Account Management, Channel Sales, Direct Sales, Sales Management, Product Marketing, Sales Process
Education
University of Phoenix 2010 — 2012
Associate's degree, Business/Commerce, General
James Monroe High
Business
Florida Blue May 2013 - Present
DAVIDsTEA 2012 - 2013
Giorgio Armani 2008 - 2009
Yaletown sofa co 2006 - 2008
Skills
Retail, Recruiting, Hiring, Training, Team Building, P, Customer Experience, New Store Openings, Telephone Skills, Teamwork, Driving Results, POS, Apparel, Time Management, Microsoft Excel, Microsoft Word, Microsoft Office, Profit, Store Operations, Inventory Control, Inventory Management, Cashiering, Customer Service, Retail Sales, Store Management, Merchandising, Medicare Part D, Outlook, Term Life Insurance, Critical Illness, Medicare, Health Care Reform, Individual Health..., Vision Insurance, Insurance, PPO, HMO, Health Insurance
Education
University of Phoenix 2010 — 2012
Business/Commerce, General
College of Lake County 2004 — 2006
Healogics, Inc. July 2013 - Present
Florida Blue May 2000 - July 2013
Education
University of North Florida - College of Business Administration
Bachelor's Degree
Florida Blue June 2010 - Present
Independence Blue Cross May 1996 - July 2009
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Computer Software Engineering
University of Phoenix 2010 — 2013
Associate of Arts (AA), Computer Programming
John Bartram
Florida Blue
Skills
Healthcare, Home Care, Hospitals
Education
University of North Florida
Bachelor of Science (BS), Nursing
Florida Blue March 2013 - Present
Education
University of North Florida
Health/Health Care Administration/Management
Nemours May 2015 - Present
St. Vincent's HealthCare August 2014 - January 2015
St. Vincent's HealthCare March 2013 - August 2014
Florida Blue May 2011 - August 2011
Brooks Rehabilitation November 2009 - December 2010
UF Health Jacksonville March 2009 - November 2009
UF Health Jacksonville July 2006 - March 2009
UF Health Jacksonville August 2005 - July 2006
Skills
• Patient Registration, • Call Center, • Customer Service, • Referrals, • Authorizations, • Accounts Receivable, • Access, • EMR, • Data Entry, • CPT Coding, • ICD 9 Coding, • Appointment Scheduling, • Claims, • Medical Terminology, • ECW (eClinical Works), • Athena EMR &..., • Allscripts, • IDX, • Availity, • Health Insurances, • Worker's Comp, • Dept of Labor, • Excel, • Power Point, • Word, Access, Customer Service, EMR, Medical Terminology, Epic Systems
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Business Administration/Management GPA 3.6
Concorde Career Institute-Jacksonville 2005 — 2005
Diploma, Medical Insurance Billing and Coding GPA 3.0
George C Wallace State Community College-Dothan 1997 — 1999
Associate of Science (A.S.), Computer Information Systems, GPA 3.0
Florida Blue June 2000 - Present
Bank of America June 1999 - June 2000
Education
University of South Carolina-Columbia 1989 — 2004
Finance, Business Management