Florida Blue
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Florida Blue List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Florida Blue. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Florida Blue Salaries. You can even request information on how much does Florida Blue pay if you want to. Learn about salaries, pros and cons of working for Florida Blue directly from the past employees.
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1,805 Florida Blue employees in database. Find out everything there's to know about Florida Blue employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Florida Blue Employees
Lockheed Martin March 2015 - Present
Georgia Department of Driver Services December 2013 - March 2015
Satilla Riverkeeper September 2013 - March 2015
Florida Blue October 1999 - March 2009
Skills
HIPAA, Medicare, Health Insurance, Legal Research, Medical Terminology, Insurance, Legal Writing, Claim, Access, Healthcare, Wordperfect, Data Entry, PowerPoint, Nonprofits, QuickBooks, Microsoft Word, Microsoft Excel, Newsletters, Administrative..., Outlook, Invoicing, Telephone Skills, Spreadsheets, Office Management, Filing, Time Management, Microsoft Publisher, Accounts Receivable, Employee Benefits, Call Centers, Policy, Office Administration, Process Scheduler, Data Analysis, Customer Service, Databases, Teamwork, Training, Critical Thinking, Accounts Payable, Payroll, Provider Relations, Cashiering, Team Building
Education
College of Coastal Georgia 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
College of Coastal Georgia 2009 — 2012
Associates, Medical Records Administration
College of Coastal Georgia 2009 — 2011
Associates, Business Administration and Management, General
Incepture January 2013 - Present
Incepture March 2009 - January 2013
Florida Blue March 2009 - December 2011
Skills
SharePoint, Software Documentation, Visio, Troubleshooting, Process Improvement, Computer Hardware, Windows, Microsoft Office, System Administration, Microsoft Excel, Information Technology, Databases, Security, Networking, Testing, IT Management, VMware, XP, Analysis, IT Operations, Windows 7, Data Center, System Deployment, Windows XP
Education
DeVry University-Florida 2006 — 2009
Bachelor of Technology (B.Tech.), Technical Managment
ADP April 2014 - Present
Florida Blue May 2006 - April 2014
TEDxWallStreet January 2012 - March 2012
Webcomp October 2003 - May 2005
Skills
Risk Assessment, Training & Development, Diversity Strategy, Collaboration Solutions, Performance Management, Client Service, Account Retention, Safety Management, Entrepreneurship, Music Production, Safety Management..., Financial Services, Leadership, Risk Management, Training, Marketing, Customer Retention, Management, Public Speaking, Employee Training, Process Improvement, Policy, Insurance, Client Services, Workers Compensation, SEO, Start-ups, Data Analysis, Project Planning, Social Media, Management Consulting, Networking, Strategy, B2B, Underwriting, Microsoft Office, Analysis
Education
Columbia University in the City of New York 2015 — 2018
Master of Science (MS), Data Science
Columbia University in the City of New York 2011 — 2015
Bachelor of Arts (BA), Economics-Philosophy
Lockheed Martin January 2015 - July 2015
Cornell University August 2011 - December 2014
Lockheed Martin June 2014 - August 2014
Cornell University Sustainable Design January 2014 - June 2014
Professor Andy Ruina January 2013 - December 2013
Georgia Institute of Technology June 2013 - August 2013
Florida Blue June 2012 - August 2012
Skills
Microsoft Office, Matlab, Research, Microsoft Excel, CATIA V5, Machining, CAD, Java, Photoshop, Microsoft Word, PowerPoint, Windows, Outlook, Teaching, Public Speaking, HTML, English, Customer Service
Education
Cornell University 2011 — 2016
Bachelor of Engineering (B.E.), Systems Engineering
Cornell University 2011 — 2015
Bachelor’s Degree, Mechanical Engineering
Florida Blue November 2013 - Present
TMF Health Quality Institute May 2012 - October 2013
First Citizens Bank February 2002 - February 2012
Regions Financial Corporation February 1999 - May 2001
Citizens Bank June 1994 - March 1998
Skills
Microsoft Office, Leadership, Budgets, Data Entry, Call Center, HIPAA, Microsoft Excel, Process Improvement, Retail Banking, Customer Service, Banking
Education
Community College of Philadelphia 1986 — 1989
Associate in Applied Science, Accounting
Florida Blue August 2013 - Present
First Coast Service Options, Inc. November 2011 - August 2013
First Coast Service Options, Inc. May 2007 - November 2011
Skills
SAS programming, Microsoft Excel, Microsoft Word, Management, PowerPoint, Technical Training, Enterprise Guide 4.0
Education
California Coast University 2010 — 2016
Bachelor's degree, Business Administration and Management, General
CareFirst BlueCross BlueShield Customer Service RepresentativeT-MobileJanuary 2015 - July 2015
AmeriHealth Caritas June 2014 - December 2014
Florida Blue September 2011 - May 2014
Kepro November 2007 - March 2011
Youth & Family Services 2011 - 2011
Skills
Healthcare, Medicare, Managed Care, HIPAA, Health Insurance, Medicaid, Insurance, Public Speaking, Health Policy, Provider Relations, Healthcare Management, Customer Service, Microsoft Office, Process Improvement, Strategic Planning, Health Care Reform, Claims Handling, Medical Billing, Billing Systems, Client Billing, HMO, Network Development, PPO, Healthcare Information..., Medical Coding, Medical Records, Medicare Part D, ICD-9, CPT, Medical Terminology, HCPCS, Employee Benefits, Claims Resolution, Medicare/Medicaid..., Policy, Healthcare Reimbursement, Data Entry, Claim
Education
Colorado Technical University 2012 — 2014
Associate's degree, Health/Health Care Administration/Management
Florida Blue June 2013 - Present
Oswego County Opportunities, Inc. August 1999 - January 2012
Skills
Case Management, Customer Service, Microsoft Office, Event Planning, PowerPoint
Education
Cayuga County Community College 2008 — 2010
Associate of Science (AS), Criminal Justice and Corrections
Saint Petersburg College
Elementary Education and Teaching
Florida Blue October 2013 - Present
Verizon Wireless September 2012 - September 2013
Reed Smith LLP January 2012 - August 2012
Skills
Customer Service, Technical Support, Process Improvement, Organization, Data Analysis, Data Entry, Insurance Claims, Insurance Adjusting, Document Processing, Legal Research, Training, Sales, iOS, Mac OS, Android, Windows, Windows XP, Windows 7, Windows 8, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook
Education
CCAC 2010 — 2011
Certificate, Paralegal, 3.9 GPA
Duquesne University 2006 — 2010
BA Degree, Philosophy, 3.8 GPA
Enterprise Integration October 2014 - Present
Florida Blue July 2014 - July 2014
Bank of America February 2012 - July 2013
Randstad Technologies US (Formerly Sapphire Technologies) for Bank of America July 2010 - February 2012
Modis / Wells Fargo Home Mortgage April 2009 - June 2009
ERI, LLC May 2006 - March 2009
Bank of America January 2003 - November 2004
Skills
Banking, SQL, Pivot Tables, Data Analysis, Web Analytics, Marketing Analytics, SQL Server, SSRS, Web Testing, Quality Assurance, User Acceptance Testing, Technical Documentation, Business Intelligence, Data Validation, Digital Marketing, SLA, Web Development, JavaScript, Data Modeling, Relational Databases, SAS, SharePoint, Microsoft SQL Server, Access, Microsoft Excel, Requirements Gathering, Analytics, Public Service Reform, Human Rights, Activism, Volunteering, Coremetrics, Software Implementation, Public Speaking, Vendor Management, SaaS, Multi-channel Marketing, Functional Requirements, Ad Hoc Reporting, Consulting, HTML, Migration Projects, Business Requirements, Specifications, Access Control, Coremetrics Analytics, Technical Training, Databases, Debuggers, Non-profit Volunteer
Education
Central Piedmont Community College
AAS, Database Management
Corp Of Engineers November 2014 - Present
Nkmand of Business LLC June 2014 - Present
PRIMERICA Financial Services- Florida June 2014 - October 2014
Primerica March 2014 - October 2014
Florida Blue June 2013 - February 2014
U.S. Army logistics September 1992 - April 2013
Skills
Army, Military Operations, Command, Military, Operational Planning, Counterinsurgency, Military Experience, Force Protection, Security Clearance, Intelligence Analysis, National Security, Afghanistan, Logistics Management, Logistics, Risk Assessment, Military Training, Combat, Military Liaison, Emergency Management, Military Logistics, Weapons, Top Secret, Government, Operations Management, Project Planning, Government Contracting, Organizational..., Microsoft Office, Tactics, Intelligence, Team Leadership, Microsoft Excel, Supervisory Skills, Leadership Development, Customer Service, Policy, Team Building, Training, Active DoD Secret..., Microsoft Word, DoD, Program Management, Analysis, Budgets, Strategic Planning, Leadership
Education
Case Western Reserve University 2014 — 2016
Master of Social Work (M.S.W.), Clinical/Medical Social Work
University of Phoenix 2008 — 2010
Master's degree, Psychology
University of Phoenix 2005 — 2008
Bachelor Science Management, Marketing/Marketing Management, General
Florida Blue Quality AnalystEnhanced Recovery Company, LLCApril 2013 - June 2013
Florida Blue May 2002 - January 2013
Sprint PCS January 2001 - April 2002
Skills
Teaching, Six Sigma, Research, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, English, Microsoft Excel, Customer Service, Outlook, Windows, cusomer service, HTML
Education
Ultrasound Diagnostic School 2000 — 2001
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician, 94%
Chaminade University of Honolulu 1990 — 1993
Associate of Arts (AA), Secondary Education and Teaching, 3.75
Florida Blue August 2013 - Present
BreezeGo October 2012 - June 2013
Reputation Tiger February 2012 - November 2012
Total Wine & More October 2010 - February 2012
Keane November 1999 - May 2006
Skills
Online Advertising, Social Media, Project Management, Email Marketing, SEO, Social Media Marketing, Microsoft Excel, Microsoft Office, PowerPoint, Business Analysis, Process Improvement, Software Documentation, Business Requirements, E-commerce, Intercultural...
Education
Central Michigan University 1995 — 1999
B.A., Communication & Spanish, 3.3 Cumulative GPA
Florida Blue April 2013 - Present
Florida Blue February 2012 - May 2013
Blue Cross Blue Shield of Florida April 2004 - January 2012
Skills
Requirements Gathering, Managed Care, Project Management, Healthcare Information..., SDLC, User Acceptance Testing, Healthcare, HIPAA, Medicare, Visio, Medicaid, Health Policy, Process Improvement, Product Innovation, Health Insurance, Leadership, Training, Analysis
Education
Colorado State University-Global Campus 2014 — 2018
M.H.A., Health/Health Care Administration/Management
Rutgers University 1986 — 2001
Bachelor of Arts (B.A.), Biology, General
Jackson Memorial HS
Florida Blue August 2013 - Present
SAP September 2012 - April 2013
SAP September 2011 - March 2012
Abbey Color Incorporated September 2010 - March 2011
Philadelphia Film Society August 2009 - March 2010
FBI March 2009 - June 2009
Skills
Program Management, Legal Issues, Online Marketing, Jive SBS, Sage MAS200, SharePoint, Adobe Photoshop, Google Analytics, QuickBooks, HTML, RMS, Photoshop, Start-ups, Project Management
Education
Drexel University 2008 — 2013
BS, Entrepreneuship, Legal Studies
Florida Blue July 2014 - Present
Florida Blue October 2011 - July 2014
SeniorBridge March 2009 - March 2011
St. Mary's Healthcare System For Children January 2007 - March 2009
Visiting Nurse Service of New York June 2004 - December 2006
Mount Sinai School of Medicine September 1999 - June 2004
Skills
Healthcare, Non-profits, Healthcare Management, Managed Care, Public Speaking
Education
Denison University 2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Denison University 1993 — 1997
BA, Political Science
Florida Blue June 2014 - Present
Synergy Software Solutions, Inc January 2001 - June 2014
Duval County Public Schools February 2001 - May 2014
Florida Blue 2014 - 2014
Computer Explorers February 2006 - April 2009
Merrill Lynch Credit Corporation January 1998 - January 2001
Computer Associates 1998 - 2001
Alltel October 1997 - January 1998
Skills
SQL, Business Analysis, Microsoft SQL Server, SharePoint, VB.NET, .NET, ASP.NET, Crystal Reports, Visual Studio, SSRS, Visual Basic, HTML, C#, Web Services, Business Intelligence, SSIS, Requirements Analysis, XML, T-SQL, Visio, CSS, PL/SQL, ADO.NET
Education
University of Illinois at Chicago - UIC 2013 — 2015
Masters in Health Informatics
Punjab University, Chandigarh 1987 — 1988
Bachelor's degree in Education, with special focus on Mathematics and Science
University of Delhi 1983 — 1986
Bachelor of Science (B.Sc.), Physical Sciences - Mathematics, Physics & Chemistry
University of North Florida
Centura Health May 2015 - Present
Florida Blue Foundation September 2014 - Present
Florida Blue April 2013 - September 2014
University of North Florida August 2008 - December 2013
Florida Blue June 2010 - April 2013
Blue Cross Blue Shield of Florida June 2008 - June 2010
Blue Cross Blue Shield of Florida January 2004 - June 2008
Community Catalyst January 2003 - January 2004
Community Catalyst January 2002 - January 2003
Skills
Public Policy Research, Strategic Planning, Healthcare, Health Policy, Public Policy, Public Health, Legal Research, Policy, Medicare, Public Speaking, Non-profits, Community Outreach, Medicaid, Insurance, Health Insurance, Leadership
Education
Harvard T.H. Chan School of Public Health 1997 — 1998
MPH, Law and Public Health
University of Chicago Law School 1994 — 1997
JD, Law
Claremont McKenna College 1990 — 1994
B.A., Political Science and Economics-Accounting
The Buckley School 1988 — 1990
High School
The Buckley School
Apple May 2014 - Present
Florida Blue July 2013 - May 2014
Arc Media Group August 2012 - March 2013
Skills
JavaScript, Java, Microsoft Office, Programming, ASP.NET, SQL, HTML, C#, Access, Data Entry, Customer Service, SharePoint, PHP, Visual Studio, Oracle SQL, Photoshop, Databases, Microsoft Excel, jQuery, Web Development, Eclipse, Teamwork, VB.NET, Strategic Planning, PowerPoint, Web Design, Database Administration, Database Admin, Microsoft Word, Oracle, Project Management, Microsoft Exchange, Outlook, Active Directory, Powershell, OneNote, Citrix, RDP, Microsoft Access, CSS, Leadership, Information Technology, Analysis, Microsoft SQL Server
Education
DeVry University 2008 — 2012
Bachelor of Science, Computer Information Systems
Florida Blue April 2012 - Present
Blue Cross Blue Shield of Florida April 2003 - April 2012
Blue Cross Blue Shield of Michigan January 1993 - April 2003
Blue Cross Blue Shield of Michigan December 1991 - January 1993
Skills
Client Relationship..., Retention, Sales Support, Sales Process, Renewals, Benefits Administration, Customer Service
Education
Central Michigan University 1999 — 2003
Bachelor's degree
Wayne State University
Sedgwick August 2013 - Present
Florida Blue March 2013 - July 2013
Graduating in June January 2012 - January 2012
Florida January 1981 - November 2011
Skills
Surgery, Administration, Microsoft Office, Customer Relations, Excel, Strategic Planning, Customer Service, Word, Research, PowerPoint, Healthcare, Writing, Change Management, Team Building, Photoshop, Coaching, Public Speaking, Social Media, Public Relations, Windows, Teaching, Analysis, Editing, Event Management, Program Management, Event Planning, Business Strategy, New Business Development, Outlook, Planning, Technical Writing, Case Managment, Microsoft Excel, Microsoft Word
Education
DeVry University-Florida 2008 — 2012
BSTM, Technical Communication/Writing
NVCC 1979 — 1981
Nursing, Registered Nursing/Registered Nurse
George Mason University
Business Management, Communication
TechSkills, Florida
Transcription/Billing and Coding
Florida Blue June 2011 - Present
Hospital Physician Partners March 2010 - June 2011
West Group September 1998 - April 2010
Independent HR Consultant December 2001 - December 2009
ASTOR CORPORATION January 1996 - January 1998
THOMSON CONSUMER ELECTRONICS January 1994 - January 1996
UNITED TECHNOLOGIES - CARRIER CORPORATION January 1989 - January 1994
Skills
Talent Management, Deferred Compensation, Strategic Planning, Management, Mergers, HRIS, Employee Relations, Talent Acquisition, Onboarding, Technical Recruiting, Performance Management, Recruiting, Human Resources, Change Management, Organizational..., Conflict Resolution, Employee Engagement, Leadership, HR Consulting, Interviews, Applicant Tracking..., Employee Benefits, Succession Planning, Personnel Management, Employee Training, Workforce Planning, PeopleSoft, New Hire Orientations, Strategy, Hiring, Benefits Administration, Temporary Placement, College Recruiting, Payroll, Internet Recruiting, Training, Career Development, Coaching, Sourcing, Job Descriptions, Staffing Services, Taleo, Benefits Negotiation, HR Policies, Screening, Resume Writing, FMLA, Executive Search, Leadership Development
Education
LeMoyne College 1994 — 1996
MBA, Business
Cornell University 1985 — 1989
B.S., Industrial & Labor Relations
Baptist Prmary Care August 2014 - Present
Florida Blue August 2012 - August 2014
United States Navy September 2009 - September 2012
United States Navy October 2006 - July 2009
United States Navy June 2004 - October 2006
United States Navy May 2001 - May 2004
Skills
Policy, Leadership, Human Resources, Six Sigma, System Administration, HIPAA, Analysis, Strategic Planning, Logistics, Medicine, Healthcare Management, Treatment, Military, Healthcare Information..., Medical Terminology, EMR, Health Insurance, Operational Planning, Operations Management, IT Operations, Revenue Cycle Management
Education
Central Michigan University 2004 — 2006
Master's degree, Health/Health Care Administration/Management
Southern Illinois University, Carbondale 2001 — 2003
Bachelor's degree, Health/Health Care Administration/Management
Community Hospice of Northeast Florida 2014 - Present
Florida Blue 2006 - 2014
Florida Blue August 2003 - January 2006
Michigan State University 1998 - 2003
California Department of Insurance 1997 - 1998
Stoorza Ziegaus Metzger & Hunt 1995 - 1997
Skills
Strategic Communications, Corporate Communications, Internal Communications, Crisis Communications, Media Relations, Reputation Management, Leadership, Public Speaking, Social Networking, Social Media, Strategic Planning, Marketing, Management, Nonprofits, Communication Training, Public Relations, Creative Direction, Marketing Communications, Government, Press Releases, Spokesperson, Speech Writing, Community Development, Public Affairs, Communications Planning, Copywriting, Publicity, Integrated Marketing, Newsletters, Editing, Crisis Management, Corporate Social..., Event Management, International Relations, Content Development, Blogging, Message Development, Strategy
Education
California State University-Fullerton 1989 — 1992
Bachelor of Arts (B.A.), Sociology
California State University-Fullerton 1988 — 1992
Bachelor of Science, Sociology
Florida Blue January 2012 - Present
Florida Blue January 2012 - Present
UnitedHealth Group 2005 - 2012
Skills
Managed Care, Medicare, Health Insurance, Insurance, Claim, Healthcare, Fraud, HIPAA, Background Checks, Vendor Management, Claims Management, Strategic Planning, Leadership, Team Building, Process Improvement, Public Speaking, Medicaid, HMO, Healthcare Management, Health Policy
Education
Johnson State College 1988 — 1990
Accounting and Business/Management
Clemson University
Accounting and Business/Management
Florida Blue March 2015 - Present
Skills
E-commerce, Direct Marketing, Online Advertising, Email Marketing, Marketing Strategy, Database Marketing, SEO, Product Management, Affiliate Marketing, Web Analytics, PPC, Social Media Marketing, Online Marketing, Marketing Analytics, CRM, Competitive Analysis, Digital Marketing, Marketing Communications, Customer Acquisition, Analytics, Strategy, SEM, Creative Direction, Marketing, Mobile Marketing, Segmentation, Market Research, Conversion Optimization, Strategic Planning, Lead Generation, Public Relations, Integrated Marketing, Management
Education
Duke University - The Fuqua School of Business 2004 — 2005
M.B.A., Marketing, 3.6 G.P.A.
Southern Methodist University 1991 — 1995
B.B.A., Double Major: Finance & Marketing
Florida Blue September 2015 - Present
Phoenix Technologies Corp. June 2011 - Present
ASOPYMES 2007 - 2008
Westernbank September 2003 - March 2006
Westernbank 2003 - 2006
Westernbank 2003 - 2006
Skills
Telecommunications, Leadership, Strategic Planning, New Business Development, Direct Sales, Sales Management, Entrepreneurship
Education
California Coast University
Florida Blue February 2010 - September 2015
Convergys Corporation August 2005 - August 2009
Mayo Health Plan July 1998 - September 2001
Amisys Managed Care Systems February 1996 - March 1998
Skills
Cross-functional Team..., Data Analysis, Customer Satisfaction, Risk Management, Sla, Vendor Management, Call Center, SDLC, Requirements Analysis, Business Process, Business Analysis, Process Improvement, Business Process..., Program Management, Business Intelligence, Project Management, Integration, Analysis, Leadership, Management, Change Management, CRM, Software Documentation, Requirements Gathering, Training
Education
Capella University 2000 — 2004
Bachelor's degree, Business
Florida Blue March 2014 - Present
Verizon on behalf of ACSI February 2010 - January 2014
TRG Customer Solutions September 2007 - January 2010
Skills
Call Center, Training Delivery, Performance Management, Telecommunications, Employee Engagement, Training, Talent Management, Employee Training, Captivate, Coaching, Recruiting, Employee Relations, Process Improvement, Instructor-led Training, Soft Skills, Customer Experience, Leadership Development, Workforce Management, Organizational..., Leadership, Call Centers, Team Building, Customer Retention, Sales, Program Management, Customer Service
Education
Cincinnati College of Mortuary Science 1989 — 1991
Bachelor of Science (B.S.), Mortuary Science and Embalming/Embalmer, 3.0
Norfolk State University 1986 — 1989
Biology
John Tyler Community College 1984 — 1986
Bachelor of Applied Science (BASc), Funeral Service and Mortuary Science
Florida Blue June 2012 - Present
Florida Blue October 2010 - June 2012
CIGNA Healthcare August 2002 - January 2004
Education
Florida Atlantic University 2001 — 2004
Social Work
Broward Community College 1999 — 2001
Associate of Arts (AA), Social Work
Florida Blue February 2013 - October 2013
CareFirst BlueCross BlueShield August 2005 - December 2011
ValueOptions March 2004 - August 2005
Antek Healthware January 2001 - September 2003
Electrical Power Research Institute June 1999 - June 2000
Apple January 1996 - January 1997
Bank of America January 1995 - January 1996
Apple January 1993 - January 1995
Electrical Power Research Institute January 1993 - January 1995
Apple January 1988 - January 1990
Skills
PL/SQL, SDLC, DB2, Oracle, Database Design, Program Management, Business Intelligence, Requirements Analysis, Databases, Risk Management, Unix Shell Scripting, Web Services, Programming, SQL, Project Management, Quality Assurance, ETL, Unix, Integration, JCL, Data Warehousing, SQL Tuning, COBOL, Testing, Requirements Gathering, SOA, Visio, Data Modeling, Java
Education
Central Washington University 1981 — 1984
BS Business, Business / IT / MIS
BioReference Laboratories June 2015 - Present
BioReference Laboratories August 2011 - Present
Accredo - An Express Scripts Company October 2008 - July 2011
CareCentrix October 2007 - October 2008
LabCorp April 2002 - October 2007
Florida Blue 1992 - 2000
Martin W Cohen & Co 1987 - 1990
Education
University of Tampa - John H. Sykes College of Business 1998 — 2001
MBA
CSU Sacramento
Bachelor of Science, Accountancy
Florida Blue June 2013 - Present
WellCare August 2010 - June 2013
Aetna May 2006 - February 2010
SHPS April 2003 - May 2006
Aetna 1996 - 2002
Aetna US Healthcare 1987 - 1996
Skills
Health Insurance, Negotiation, Healthcare, Sales, Employee Benefits, Long-term Care, Sales Operations, Disability Insurance, Health Savings Accounts, Leadership, Training, Management, Budgets, Term Life Insurance, Healthcare Industry, Customer Retention, Sourcing, Customer Satisfaction, Start-ups, Coaching, Sales Management, Cross-functional Team..., Insurance, Claim, Account Management, Program Management, Competitive Analysis, Strategy, Team Building, Strategic Planning, New Business Development, Medicare, Provider Relations, Managed Care, CRM, Underwriting, Health Policy, HMO, Selling, Medicaid, Recruiting, Medicare Part D, Brokers, Executive Management, Small Business, Consulting, Network Development, Life Insurance, Market Research, PPO
Education
City University of New York-Herbert H. Lehman College
BA, Political Science
Florida Blue February 2012 - Present
Center for Medicare and Medicaid Services January 2011 - December 2011
Trupro Legal Support Avcollie Law Firm December 2009 - December 2010
University of Connecticut May 2007 - November 2010
University of Connecticut January 2010 - June 2010
Phoenix Life Insurance Company June 2008 - August 2008
Attorney Diane Sauer June 2007 - August 2007
Kangnam University September 2004 - August 2006
Windham Public Schools February 2003 - September 2004
Skills
Insurance Law, Healthcare, Policy Analysis, Business Analysis, Litigation Management, Health Insurance, Insurance, Healthcare Compliance, Healthcare Consulting, Healthcare Industry, Contract Management, Contract Development, Regulatory Strategy, Regulatory Analysis, Regulatory Research, Legal Research, Research, Operations Management, Operations Research, Administrative Law, Legal Writing, Legal Support, Legal Advice, General Insurance, Excel, Word, Outlook, Mac OS X, Windows, Linux, PowerPoint, MS Project, Westlaw, LexisNexis, Editing, Regulatory Risk, Litigation, OS X
Education
The University of Connecticut School of Law 2006 — 2009
Juris Doctorate, Law
Clark University 1999 — 2003
BA, Philosophy
E.O. Smith High School
Splunk February 2015 - Present
Accenture June 2011 - Present
Florida Blue May 2012 - January 2015
IIT Madras July 2009 - July 2011
myeasydocs August 2010 - April 2011
Medall May 2010 - July 2010
Accenture Services August 2006 - July 2009
Skills
Business Analytics, Engineering, Requirements Analysis, Business Analysis, Analytics, Business Process..., Pre-sales, Management Consulting, Software Project..., Requirements Gathering, Data Analysis, C, Cloud Computing, Integration, SaaS, Troubleshooting, NetSuite, Leadership, Team Leadership, Boomi, Cross-functional Team..., Educational Leadership, Java, Leadership Development, Strategic Leadership, Entrepreneurship, Inspiring Teams, Organizational..., Loving Life, Inspiring Leadership, Fun Loving, Inspiration, Social Entrepreneurship
Education
Indian Institute of Technology, Madras 2009 — 2011
Master of Business Administration, Marketing, Systems
College of Engineering, Trivandrum 2002 — 2006
Bachelor of Technology, Electrical and Electronics Engineering
Jawahar Navodaya Vidyalaya 1995 — 2002
Professional Development Resources, Inc. July 2012 - Present
First Coast Academy of Nutrition & Dietetics May 2006 - Present
Florida Academy of Nutrition & Dietetics May 2014 - Present
Florida Blue October 2010 - Present
Milestone Continuing Education November 2012 - March 2013
Professional Development Resources, Inc. December 2003 - July 2012
Episcopal Children's Services, Inc. March 2009 - August 2010
Brooks Rehabilitation Hospital July 2005 - October 2008
University of North Florida May 2003 - December 2003
North Richland Hills Hospital February 2002 - August 2002
Skills
Nutrition, Research, Healthcare, Online Marketing, Excel, Web Design, Health, SEO, Medical Nutrition..., Social Media, Writing, Wellness Coaching, Dietetics, Clinical Nutrition, Public Speaking, Microsoft Excel, Teaching, Public Health, Wellness, Nutritional Counseling, Fitness, Nutrition Education, Health Promotion, Blogging, Health Education, Psychotherapy, Clinical Research, Pediatrics, Rehabilitation, Mental Health, Lifestyle, Marketing, Sports Nutrition, Stress Management, Diabetes, Treatment, Program Development, Weight, Renal Nutrition, Personal Training, Heart Disease, Strength Training, Weight Management, Hospitals, Prevention, Food Allergies, Chronic Illness, Inpatient, Holistic Health, Psychology
Education
University of North Florida 2002 — 2003
Master's of Science in Health, Nutrition
University of North Florida 1999 — 2001
Bachelor's of Science in Health, Nutrition
Daytona Beach Community College 1994 — 1998
Associate of Arts (AA), Psychology, Nutrition
Accenture March 2015 - Present
Aflac August 2014 - March 2015
Aflac May 2012 - March 2015
Florida Blue August 2004 - May 2012
Florida Blue July 1997 - June 2004
Florida Blue June 1985 - July 1997
Florida Blue April 1983 - June 1985
Skills
Healthcare, Insurance, Healthcare Management, Strategic Planning, Account Management, Sales Compensation..., Sales Compensation..., Channel Management, Competitive Analysis, Change Management, Process Improvement, Sales Management, Channel Partners, Contract Negotiation, Data Analysis, Health Insurance, Management, Product Management, Project Management, Sales, Strategy, Vendor Management
Education
Columbia University in the City of New York 1980 — 1982
MPH, Health Care Administration
Stetson University 1976 — 1980
B.S., Biology and Sociology
City of Jacksonville December 2014 - Present
City of Jacksonville June 2014 - August 2014
YMCA of Florida's First Coast June 2013 - January 2014
City of Jacksonville 2014 - 2014
Florida Blue September 2011 - January 2013
First Coast Service Options, Inc. April 2011 - September 2011
Florida Blue October 2010 - April 2011
Northeastern Rural Health Network August 2009 - July 2010
Aetna July 2007 - September 2008
Aetna November 2006 - July 2007
Skills
Community Outreach, Leadership, Medicare, Customer Service, Training, Research, Public Speaking, Healthcare, Provider Relations, Health Insurance, Health Promotion, Social Networking, Data Entry, Health Policy, Cultural Diversity, Data Analysis, Mental Health, Insurance, Community Health, Training Delivery, Customer Engagement, Presentations, Non-profit Volunteer, Compliance, Social Responsibility, Technical Writing, Curriculum Design, Regulatory Affairs, Advocacy, Volunteering, Data Mining, Community Gardens, Provider Networks, Health Education, Public Health Education, Nonprofits, Fundraising, Leadership Development, Team Building, Event Planning, Program Development, Strategic Planning, Volunteer Management
Education
Nova Southeastern University 2008 — 2013
Doctor of Philosophy (Ph.D.), Health Services/Allied Health/Health Sciences, General
Webster University 2003 — 2005
Master of Arts (M.A.), Health services management
Charleston Southern University 1992 — 1997
Bachelor of Science (B.S.), Sociology
Florida Blue August 2013 - Present
Allstate Benefits November 2012 - August 2013
Allstate Benefits October 2010 - October 2012
Capital Health Plan December 2007 - October 2010
Skills
SQL, Excel, Outlook, Life Insurance, Access, Microsoft Excel, Insurance, Process Improvement, Data Analysis, Financial Analysis, Risk Management, Project Management, Health Insurance, Actuarial Science, Employee Benefits, Analysis, Finance
Education
Carnegie Mellon University 2003 — 2007
B.S., Mathematical Sciences (Operations Research)
Johnson & Johnson (Vistakon) March 2013 - Present
Florida Blue 2011 - 2012
Skills
Quality Assurance, SDLC, SQL, Regression Testing, Requirements Gathering, Software Quality..., Visio, Test Planning, Requirements Analysis, Analysis, HP Quality Center, Technical Writing, Technical Documentation, GxP, Change Requests, Computer System...
Education
Delhi University
Bachelor's degree
Sherwood College, Nainital, India
Florida Blue May 2014 - Present
Incepture April 2007 - May 2014
Blue Cross Blue Shield of Florida February 2004 - May 2014
BlueCross BlueShield of Florida February 2004 - May 2014
Florida Blue February 2004 - May 2014
Levigy February 2004 - March 2007
Fujitsu Consulting February 2004 - December 2005
TSRI August 2003 - December 2005
Qwest August 2003 - December 2003
InfoNow February 2002 - July 2003
Skills
Business Analysis, PL/SQL, Systems Analysis, Architecture, Resource Management, SDLC, Software Development, Process Improvement, Healthcare, SQL, RUP, Integration, Access, SQL Server, Requirements Analysis, Quality Assurance, XML, Testing, Data Analysis, Change Management, Analysis, Unix, Customer Relations, Windows, Agile, Databases, Enterprise Architecture, Process Engineering, Team Building, Insurance, Strategic Planning, User Acceptance Testing, Requirements Gathering, Program Management, SOA, Application Development, Agile Methodologies, Microsoft SQL Server, Visio, Project Management, Software Quality..., Software Documentation, SharePoint, Business Intelligence, Business Process, Data Warehousing, Vendor Management, Software Project..., Data Modeling
Education
Colorado State University 1992 — 1994
Poudre High School 1988 — 1992
Flagler County Chamber of Commerce September 2013 - Present
Flagler County Chamber of Commerce November 2008 - August 2013
Austin Outdoor LLC August 2006 - October 2008
Hayworth Creative Public Relations December 2005 - August 2006
GCS Public Relations 2002 - 2005
Florida Blue April 2000 - October 2001
Fyock & Associates 1998 - 2000
Hill & Knowlton 1993 - 1998
The Financial Relations Board 1992 - 1994
Skills
Media Relations, Press Releases, Strategic Communications, Corporate Communications, Crisis Communications, Public Relations, Social Media, Newsletters, Advertising, Facebook, Internal Communications, Event Planning, Copywriting, Speech Writing, Publicity, Publications, Marketing Communications, Community Development, Web Content, Event Management, Social Networking, Marketing, Editing, Blogging, Content Development, Reputation Management, Financial Communications, Community Relations, Governmental Affairs, Leadership, Social Media Marketing
Education
Bucknell University
BA
Wilmington Friends
Florida Blue November 2010 - Present
Blue Cross Blue Shield of Florida February 2007 - November 2010
Blue Cross Blue Shield of Florida March 2004 - February 2007
Blue Cross Blue Shield of Florida April 2001 - March 2004
Blue Cross Blue Shield of Florida March 2000 - April 2001
Skills
SharePoint, SDLC, HIPAA, Active Directory, System Administration, Citrix, SQL, Integration, Virtualization, Disaster Recovery, Microsoft SQL Server, Vendor Management, Project Management, Drupal
Education
Clark Atlanta University 1989 — 1994
Bachelor of Science, Mathematics
Florida Blue August 2007 - Present
UnitedHealth Group January 1998 - June 2006
The South Florida Center For Cosmetic Surgery January 1996 - December 1997
Skills
HMO, Managed Care, Provider Relations, Health Insurance, Employee Benefits, Health Savings Accounts, Medicare
Education
Concorde Career Colleges 1995 — 1996
Medical/Clinical Assistant
Broward College 1992 — 1994
Associate's degree, Business Administration and Management, General
Alhambra Theatre & Dining September 2011 - Present
Florida Blue January 2011 - Present
Chef DeJuan Roy LLC March 2014 - December 2014
Lakeland Yacht and Country Club January 2011 - September 2011
Kessler Collection December 2004 - January 2011
The Ritz Carlton Managed River Club September 2000 - December 2004
Magnolias Restaurant 1999 - 2000
Epping Forest Yacht Club 1998 - 1999
Club Hotel by Doubletree 1996 - 1998
Orange Park Country Club 1994 - 1996
Skills
Banquets, Catering, Crisis Management, Cost Accounting, Menu Development, Hotels, Restaurants, Food & Beverage, Hospitality Management, Culinary Skills, Public Relations, Operating Budgets, Staff Management, Employee Management, Social Media, Trade Shows, Fine Dining, Food, Chef, Cooking, Hospitality, Pre-opening, Food Service, Hospitality Industry
Education
Cooking and Hospitality Institute of Chicago 1990 — 1992
Certificate, Culinary and Hosptality Management
Central Texas College
Associate's degree, Culinary
Engineering & Computer Simulations July 2014 - Present
Space Dwarves Entertainment. Inc January 2014 - August 2014
Florida Blue May 2013 - December 2013
MITRE CORPORATION June 2011 - May 2013
Playground LLC January 2008 - May 2009
PSR OUTDOORS January 2008 - May 2009
Asymmetrical LLC January 2009 - March 2009
Skills
3D Studio Max, Animation, Graphic Design, Photoshop, Second Life, Unity3D, Unreal Engine 3, 3D animation, 3D visualization, Serious Games, Computer Animation, 3D Modeling, 3D, 3D graphics, Video Games, Rendering, Mental Ray, Zbrush, Maya, Low Poly Modeling
Education
DeVry University 2006 — 2010
Bachelor of Science, Game and Simulation Programming
DeVry University 2006 — 2009
Game Simulation & Programming, Software/Graphic Arts
Florida Blue July 2013 - Present
Noblesoft Solutions - Client: Blue Cross and Blue Shield of Florida October 2010 - July 2013
Sark Technology Solutions, LLC - Client: Rue 21 March 2010 - July 2010
Skills
ASP.NET, C#, Microsoft SQL Server, WCF Services, ASP.NET MVC, T-SQL, Visual Studio, .NET, TFS, XML, LINQ
Education
California State University-Long Beach 2006 — 2009
Master's degree, Electrical, Electronics and Communications Engineering
Sant Samarth Engineering College 2002 — 2006
Bachelor's degree, Electrical and Electronics Engineering
Regence BlueShield October 2014 - Present
Regence BlueShield 2014 - 2015
Regence BlueShield 2014 - 2015
Florida Blue September 2012 - August 2014
Independent Consultant/Contractor October 2011 - September 2012
HMC Companies November 2009 - October 2011
Buck Consultants August 2007 - October 2009
Aetna November 2005 - July 2007
Highmark Blue Cross Blue Shield 1991 - 2005
Prudential Insurance April 1988 - August 1991
Skills
Insurance License, Certified Health..., Labor Certification, Health Insurance, Insurance, Employee Benefits, Leadership, Strategic Partnerships, Business Planning, Underwriting, Healthcare, COBRA, Public Speaking, Strategic Planning, Disability Insurance, Mergers & Acquisitions, Sales, Health Care Reform, Management, New Business Development, P&L Management, Managed Care, Executive Management, Medicare Part D, Account Management, Marketing Strategy, Disease Management, Brokers, Financial Services, ERISA, Health Savings Accounts, Benefits Administration, Performance Management, Policy, HIPAA, Process Improvement, Employee Relations, Long-term Care, Retirement, Sales Management, Coaching, Term Life Insurance, Health Policy, Medicare, Actuarial Science, Customer Service, Training, Team Building, Life Insurance, Fixed Annuities
Education
Clarion University of Pennsylvania 1980 — 1984
Bachelor of Science Business Admin., Accounting
Florida Blue November 2012 - Present
HealthPlan Services August 2011 - November 2012
AW Consulting Services November 2010 - July 2011
WellCare February 2007 - November 2010
WellPoint November 1997 - July 2006
Health Net 1988 - 1997
Skills
Project Management, Budgets, Business Process..., HIPAA, Mergers, Full SDLC, Quality Assurance, Data Warehousing, Health Insurance, IT Strategy, Vendor Management, Software Development, Enterprise Software, Business Process..., PMO, Program Management, Disaster Recovery, Enterprise Architecture, Information Technology, Data Center, Integration, Mergers & Acquisitions, Leadership, Requirements Analysis, Infrastructure, Management, IT Management
Education
California State University-Northridge 1983 — 1988
MBA, Business/Finance
University of California, Los Angeles 1976 — 1981
BS, Biochemistry
Florida Blue December 1997 - Present
Skills
Process Improvement, Healthcare Management, Program Management, Change Management, Strategic Planning, Team Leadership, Healthcare, Business Analysis, Health Insurance, Software Documentation, Analysis, Insurance, Strategy, Cross-functional Team..., Team Building, Business Process..., Vendor Management, Leadership, Six Sigma, Training, Coaching, Data Analysis, Visio, SDLC
Education
Drexel University - College of Business and Administration 1986 — 1989
MBA, Accounting Control
Temple University 1982 — 1984
BS, Exercise Physiology
The Florida State University
MS, Instructional Systems Design
Florida Blue March 2015 - Present
Florida Blue July 2014 - March 2015
CSI Technologies – Jacksonville, FL August 2012 - July 2014
American Red Cross March 2010 - November 2012
Citizens Property Insurance March 2009 - March 2010
Siemens Healthcare Diagnostics January 2007 - January 2009
Bayer Diagnostics May 2001 - January 2007
Bridgeport Hospital 1996 - May 2001
Skills
Organizational..., E-Learning, Curriculum Design, Analysis, Instructional Design, Training Delivery, Instructor-led Training, Needs Analysis, Captivate, Blended Learning, Performance Improvement, Leadership Development, Management, ADDIE, Learning Management..., Training, Project Management, Program Management, Performance Consulting, Staff Development, Learning Management, Leadership, Team Leadership, Employee Training, Technical Writing, Adult Education, Workshop Facilitation, Process Improvement, Software Documentation
Education
Capella University 2008 — 2009
Master of Science, Training and Performance Improvement
Western Connecticut State University 1982 — 1986
BS, Medical Technology, Minor Chemistry
Intermountain Healthcare June 2015 - Present
Florida Blue 2014 - February 2015
Baptist Health South Florida 2008 - 2014
Raytheon 2007 - 2008
Brambles 2003 - 2007
LexisNexis 2001 - 2003
Cisco Systems 2000 - 2001
American Homestar 1998 - 2000
Fleetwood Enterprises 1996 - 1998
Coors Brewing Company 1995 - 1996
Skills
Talent Management, Employee Engagement, Leadership, Human Resources, Leadership Development, Organizational..., Strategic Planning, Deferred Compensation, Organizational Design, Performance Management, Succession Planning, Personnel Management, Management, Strategic HR, Employee Relations, Organizational..., Onboarding, Employee Benefits, Recruiting, Business Strategy, HR Policies, Policy, HR Consulting, Training, Benefits Administration, Cultural Transformation, Executive Management, Talent Acquisition, Workforce Planning, Job Analysis, Coaching, Program Management, HRIS, Union Avoidance, Executive Search, Labor Relations, Executive Pay, Mergers & Acquisitions, Executive Coaching, Compensation & Benefit, Compensation, Career Development, HR Transformation, Strategy, HR Strategy, HR Management, Strategic Human..., Global Human Resources..., Compensation
Education
Cornell University
MILR, Human Resources
Hamilton College
BA, Interdisciplinary, Industrial Organizational Psychology
Costas Consulting International, LLC January 1993 - Present
Florida Blue February 2012 - December 2014
Florida Blue February 2010 - January 2013
Circana Health Passport February 2010 - February 2012
Comp Options Insurance Company January 2009 - January 2010
Blue Cross Blue Shield of Florida January 2006 - December 2008
Blue Cross Blue Shield of Florida May 1998 - December 2005
Tupperware April 1997 - December 1997
Kelly Services April 1994 - March 1997
American University / NTL Institute January 1993 - June 1994
Skills
Strategic Planning, Change Management, Global Business..., Executive Coaching, Multinational Team..., Cross-cultural, Organizational..., Organizational Design, Organizational..., Alliance Development, International Alliances, Team Building, Program Management, Leadership, Performance Management, Management Consulting, Coaching, Personnel Management, Program Development, Training, Leadership Development, Strategy, Performance Improvement, Human Resources, Workshop Facilitation, Business Strategy, Alliance Formation, Management Development, Succession Planning, Fundraising, Government, Employee Engagement, Strategic Alliances, Marketing Strategy, Consulting, Talent Management, Project Planning, Employee Relations, Recruiting, Conflict Resolution, Management, Cross-functional Team..., Executive Development, HR Consulting, Culture Change, Business Transformation, Career Development, Emotional Intelligence, Proposal Writing, MBTI
Education
School for International Training
Masters, International Management
Cornell College
Bachelors, Education, Phys. Ed, Spanish
Nido de Aguilas
Florida Blue June 2013 - Present
New Hanover County July 2009 - May 2013
New Hanover County January 2007 - July 2009
Vanderbilt University December 2004 - August 2006
Wofford College December 2000 - November 2004
Clemson University January 2000 - August 2000
Skills
Windows Server, SharePoint, SQL, Troubleshooting, System Administration, Database Administration, IIS, Active Directory, Technical Support, Microsoft SQL Server, Project Management, Crystal Reports, Servers, Data Analysis, Business Intelligence, Software Documentation, Analysis, Integration, Databases, Windows 7, Access, Windows, HTML, MySQL, Customer Service, Computer Hardware, Microsoft Excel, SDLC, Microsoft Office, Hardware, SQL Server, Administration, AS400, SSRS, SSIS, MOSS 2007, MS Project, Operating Systems, XP, Excel, InfoPath, Outlook, Research, Problem Solving, Documentation, Desktop Support, Windows Server 2008, Deployment, Business Analysis, Release Management
Education
South University 2008 — 2010
MS, Information Systems Technology
Clemson University 1995 — 2000
BS, Technical Marketing and Management
CIT Global February 2014 - July 2015
Florida Blue 2012 - 2014
City of Jacksonville 2006 - 2011
Skills
Project Management, Vendor Management, Program Management, PMP, PMO, SDLC, Business Analysis, Process Improvement, Microsoft Project, SharePoint, FMEA, Risk Management, Analysis, Visio, Leadership, Requirements Analysis, Project Planning
Education
Clark Atlanta University 1991 — 1993
Master of Business Administration (MBA)
Texas A&M University 1982 — 1986
Industrial Engineering
Florida Blue May 2015 - Present
UST Global April 2014 - Present
City of Philadelphia- Parks & Recreation June 2013 - March 2014
City of Philadelphia – Department of Public Health June 2011 - June 2012
Skills
Manual Testing, Defect Tracking, SDLC, STLC, Black Box Testing, Microsoft Office, Communication, Team Leadership, Analytical Skills, Problem Solving, ALM, Bugzilla, Testing, Human Resources, Microsoft Excel, Quality Assurance, Public Speaking, PowerPoint
Education
Community College of Philadelphia 2010 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
TRC Staffing Services, Inc. - for Mayo Clinic July 2015 - Present
Fanatics, Inc. March 2013 - January 2015
Florida Blue October 2010 - March 2013
Crucible Materials Corporation September 2007 - August 2009
The Siebenthaler Company April 1998 - September 2007
Greene County Combined Health District August 1997 - April 1998
Time Off June 1992 - August 1997
Cub Foods October 1986 - June 1992
Skills
PowerPoint, Outlook, Microsoft Office, Microsoft Excel, Administrative..., Office Management, Data Entry, Time Management, Telephone Skills, Microsoft Word, Office Administration, Administrative..., Customer Satisfaction
Education
Wittenberg University
Bachelor of Arts (BA), Sociology
Columbus State Community College
Associate of Applied Science, Landscape Architecture
Self-employed December 2010 - Present
FieldWorks May 2014 - December 2014
American Mensa October 2012 - September 2013
Sabbatical October 2007 - November 2010
Florida Blue September 2000 - September 2007
AOL September 1997 - June 2000
Skills
Complex Analysis, Critical Thinking, Deductive Reasoning, Google Apps, Knowledge Base, Lateral Thinking, Organizational..., Originality, Persuasion, Problem Solving, Advertising, Brand Development, Business Analysis, Cloud Computing, Customer Service, Entrepreneurship, Google Docs, Information Technology, Leadership, Management, Mobile Devices, Negotiation, Network Security, Process Improvement, Program Management, Project Coordination, Public Speaking, Quality Control, Relationship Management, Sales, Six Sigma, Social Media Marketing, Social Media, Social Skills, Small Business, System Administration, Systems Analysis, Team Building, Teamwork, Technical Support, Telecommunications, Training, Troubleshooting, Web Applications, Writing, Open Source, Microsoft Office, Google Chrome, Google Analytics, Google Adwords
Education
University of Florida - Warrington College of Business Administration 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration - General Business (BSBA-IBA)
Florida State College at Jacksonville 2007 — 2008
Associate's Degree, Business Administration
Florida State College at Jacksonville 2003 — 2004
Associate's Degree, Business Administration
Duke University
Talent Identification Program (TIP)
Florida Blue March 2015 - Present
Florida Blue June 2013 - March 2015
First Coast Service Options, Inc. August 2009 - June 2013
First Coast Service Options Inc May 2005 - August 2009
First Coast Service Options, Inc. December 2000 - May 2005
Blue Cross Blue Shield of Florida November 1998 - December 2000
Skills
SAS, SQL, Data Analysis, Analysis, Medicare, Data Modeling, Strategic Planning, Databases, Microsoft Excel, Predictive Analytics, Quantitative Research, Qualitative Research, Predictive Modeling, Access, Process Improvement, Software Documentation, Program Management, Business Intelligence, Data Warehousing, Healthcare Information..., Project Management, HIPAA, Visio, Business Analysis, Requirements Gathering, Healthcare, Call Centers, Forecasting, Call Center, Workforce Management, SDLC, Medicaid, Team Building, SharePoint, Fraud Detection, Iso 9000, Training, Mentoring, Analytics, SAS Programming, SAS Base
Education
Concordia University-Wisconsin 2014 — 2016
Master of Science (M.S.), Management Information Systems
Concordia University-Wisconsin 2015 — 2015
Bachelor of Science (B.S.), Management Information Systems
Florida State College at Jacksonville 2009 — 2014
BAS, Computer Information Technology Management
Florida State College at Jacksonville 2005 — 2008
AA, Information Technology
Florida Blue March 2015 - Present
Barnes Insurance and Financial Services March 2014 - Present
Graphic Design Freelancer April 2005 - Present
Skills
Graphic Design, Logo Design, Adobe Creative Suite, Illustrator, InDesign, Graphics, QuarkXPress, Web Design, Typography, Corporate Identity, Dreamweaver, Layout, Posters, Adobe Acrobat, Brochures, Illustration, Flash, Flyers, Art Direction, Business Cards, Email Marketing, Copywriting, Marketing, Art, Banners, Magazines, Photoshop, Advertising, Website Updating, Website Development, SEO, Social Media Marketing, Corporate Branding, Creative Direction, WordPress, Direct Mail, Brand Development
Education
Troy University 2014 — 2017
BA, Psychology
Columbus College of Art & Design 1993 — 1997
BFA, Advertising Design and Illustration
CVS Health August 2014 - Present
Florida Blue August 2013 - July 2014
Staples September 2011 - July 2013
JNIT Technologies May 2011 - August 2011
Glansa Solutions March 2007 - April 2009
Skills
WebSphere Portal, WebSphere Application..., Lotus Connections, omnifind, Websphere, AIX, DB2, Tomcat, Solution Architecture, Apache, Red Hat Linux, Portals, Perl, LDAP, Middleware, WebSphere MQ, WebSphere, Weblogic, IBM AIX, Oracle
Education
University of Northern Virginia 2010 — 2011
Master's degree, Computer Science
Cleveland State University 2009 — 2010
Master's degree, Computer Science
Florida Blue August 2015 - Present
Stetson University August 2014 - August 2015
Global-5 Communications August 2012 - February 2014
AAA National July 2007 - September 2011
Patterson/Bach Communications, Inc. May 2004 - June 2007
Grand American Road Racing Association January 2001 - April 2004
USA Weightlifting March 1999 - December 2000
U.S. Racquetball Association July 1999 - August 2000
United States Olympic Committee January 1999 - July 1999
University of South Carolina Upstate December 1997 - December 1998
Skills
Social Media, Media Relations, Promotions, Motorsports, Automotive, Public Relations, Sports, Publicity, Transportation, Marketing Communications, Strategic Communications, Twitter, Facebook, Issues Management, Special Events, Sports Marketing, Community Engagement, Non-profits, Community Outreach, Volunteer Recruiting, Volunteer Management, Newsletters, Event Planning, Press Releases, Integrated Marketing, Public Speaking, Spokesperson, Event Management, Team Building, Copywriting, Marketing, Editorial, Editing, Advertising, Community Development, Sponsorship, Crisis Communications, Publications, Leadership, Strategy, Corporate Communications, Magazines, Feature Articles, Broadcast, Social Media Marketing, Blogging, Storytelling, Speech Writing, Copy Editing, AP Style
Education
University of South Carolina Upstate 1996 — 1998
BA, Journalism, Sports Marketing
Kingston University 1998 — 1998
British Sports Journalism
Clemson University 1994 — 1995
Ewing Blackwelder & Duce Insurance February 2014 - Present
Florida Blue March 2012 - February 2014
State Farm Insurance November 2005 - March 2012
Bryant Landscaping Management Inc. February 2004 - November 2005
United States Air Force February 1998 - February 2004
Skills
Sales, Property & Casualty..., Commercial Insurance, Life Insurance, Home Insurance, Auto Insurance, Business Inurance, Workers Compensation, Health Insurance, Short Term Health, Medicare Advantage, Medicare Supplements, Medicare Part D, Liability Insurance, Manufactured Home..., Term Life Insurance
Education
Warner University 2008 — 2010
Master of Business Administration (M.B.A.), MBA, 3.66
Louisiana Tech University 2000 — 2002
Associate’s Degree, General Studies
Embry-Riddle Aeronautical University 1999 — 2002
Bachelor’s Degree, Management of Technical Operations
Community College of the Air Force 1998 — 2002
Associate’s Degree, Aviation Maintenance Technology
Florida Blue May 2013 - Present
Emphatic LLC August 2015 - Present
Gannett August 2011 - May 2013
St. Vincent's HealthCare April 2005 - August 2011
St. Vincent's HealthCare April 2005 - August 2011
Dalton Agency January 2008 - May 2008
Skills
Social Media Marketing, Social Media, Digital Marketing, Email Marketing, Marketing Communications, Public Relations, Management, Project Management, Customer Retention, Media Relations, Marketing, Advertising, Salesforce.com, New Business Development, Business Development, Lead Generation, Customer Service, Marketing Research, Training, Customer Satisfaction, Marketing Strategy, Troubleshooting, Client Retention, Employee Training, Networking, Campaign Management, Radian6, Brand Development, Brand Management, Start-ups, Leadership, Zendesk, Experiential Marketing, Trade Shows, SEM, Content Marketing, Social Media Advertising, Social Media Consulting, Social Networking, SEO, Integrated Marketing, Facebook, Online Marketing
Education
Columbia Southern University 2012 — 2014
Master of Business Administration (MBA), Marketing
Columbia Southern University 2009 — 2010
Bachelors, Occupational Safety and Health
Columbia Southern University 2008 — 2009
Associates, Business Administration and Marketing
Florida State College 2003 — 2007
Vocational, EMT and Paramedic
Orange Park High School 1998 — 2002
High School Diploma, Regular/General High School/Secondary Diploma Program
YMCA of Florida's First Coast July 2003 - Present
Florida Baptist Foundation 1990 - 2003
Florida Blue 1982 - 1989
Skills
Non-profits, Fundraising, Event Planning, Event Management, Social Media, Community Outreach, Microsoft Office, Public Relations, Public Speaking, Volunteer Management, Customer Service, Media Relations, Program Development, Staff Development, Strategic Planning, Human Resources, PowerPoint, Microsoft Word, Administration, Microsoft Excel, Nonprofits, Management, Leadership Development
Education
College for Financial Planning
Financial Paraplanner Designation, Financial Planning
Chattanooga State
Business
Medac, Inc and KAM Technologies July 2010 - October 2012
Medac Inc July 2010 - October 2012
Florida Blue August 2007 - April 2010
Winn Dixie Stores April 2008 - July 2009
Florida Blue February 2006 - August 2007
Florida Blue February 2004 - February 2006
BlueCross BlueShield of Florida March 2003 - February 2004
Comcast October 2000 - February 2003
Education
Cheonggang Academy
High School Diploma
Florida Blue October 2014 - Present
Bankers Life June 2014 - August 2014
Sears Hometown and Outlet Stores, Inc. October 2013 - 2014
Sears Outlet Stores, LLC November 2006 - October 2013
Sears Holdings Corporation 2004 - 2006
Skills
Inventory Management, Merchandising, Store Management, Customer Service, Retail, Visual Merchandising, Microsoft Office, Customer Satisfaction, Retail Sales, Inventory Control, Time Management, Data Entry, Telephone Skills, Process Scheduler, Loss Prevention, Employee Training, Sales, Store Operations, Profit, Planograms, Driving Results, Shrinkage
Education
California Baptist College
Central Virginia Community College
Cenntenial Pediactric July 2012 - Present
Convergys February 2012 - July 2012
United States Army Reserve January 2010 - September 2010
Zaxby's Inc. October 2005 - March 2008
Ogeechee Technical College January 2006 - December 2007
Florida Blue July 2002 - April 2003
Education
Colorado Technical University 2011 — 2012
Associate of Science in Healthcare Administrative Services, Healthcare Administration
Ogeechee Technical College 2006 — 2007
Diploma, Health Service Technician
Florida Blue September 2015 - Present
Horizon Blue Cross Blue Shield of New Jersey July 2013 - Present
Skills
Microsoft Publisher, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Visio, Microsoft Project, Lotus Notes, Typing - 75wpm, Insurance, Visio, Employee Benefits, Administrative..., Outlook, Training, Risk Management, PowerPoint, Project Management, Management, Program Management, Process Improvement, Call Centers, Leadership, MS Project
Education
College of Saint Elizabeth 2005 — 2007
BA, Communications
Gibbs College 2003 — 2005
A.A.S, Office Administration
Elizabeth High School 1995 — 1999
Diploma
Florida Blue 2013 - 2014
CIGNA Healthcare 2010 - 2013
SCIOinspire Corp May 2009 - November 2009
UPMC Health Plan 2005 - 2009
HM Insurance Group, subsidiary of Highmark, Inc. 2000 - 2005
Aetna, INC. 1996 - 2001
Aetna US Healthcare 1996 - 2001
U S Healthcare /Aetna Inc 1989 - 1996
Skills
Medicare, Managed Care, Strategic Planning, Cost Containment, Team Building, COBRA, Organizational..., Subrogation, Health Insurance, Claims, Dental, Healthcare, Insurance, Healthcare Management, Employee Benefits, Process Improvement, Vendor Management, Compliance, Business Analysis, Operations Management, Executive Management, Contract Negotiation, Mentoring, Claim, Team Leadership, HIPAA, Cross-functional Team..., Healthcare Industry, Analysis, Leadership, Outsourcing, Business Process, Product Management, Account Management, Benefits Administration, Budgets, Disability Insurance, Project Management, Health Care Reform, Call Centers, Performance Improvement, Provider Relations, Product Development, Health Policy, Employee Training, CRM, Medicaid, Sales, Risk Management, Financial Analysis
Education
Carnegie Mellon University
Masters
University of Pittsburgh
BA
Florida Blue December 2013 - October 2014
CSX Transportation July 2011 - July 2013
BlueCross BlueShield of Florida September 1999 - September 2011
U.S. Navy January 1995 - April 1999
Skills
Project Management, Content Management, Document Management, Business Analysis, Communication, Close Attention to..., Advisement, Testing, Technical Writing, Requirements Gathering, Software Documentation, SDLC, Systems Analysis, Requirements Analysis, Business Process, Process Improvement, Visio
Education
Columbia College 1999 — 2003
Business/Managerial Economics
Florida Community College at Jacksonville 1998 — 1999
English Language and Literature/Letters
Grand Rapids Community College 1993 — 1995
Zoology/Animal Biology
West Ottawa High School 1989 — 1993
Mathematics and Zoology/Animal Biology
Florida Blue December 2014 - Present
UnitedHealth Group August 2014 - December 2014
Visiting Angels November 2013 - March 2014
Brookdale Senior Living Solutions February 2013 - November 2013
Weichert Realtors Palmetto Coast July 2009 - December 2011
AT&T Capital August 1990 - April 2001
Skills
Buyer Representation, Short Sales, Foreclosures, Sellers, Relocation, REO, Real Estate, Listings, First Time Home Buyers, Single Family Homes, Condos, New Home Sales, Investment Properties, Real Estate Transactions, Investors, Sales
Education
County College of Morris 1985 — 1988
Associate's degree, Business Administration and Management, General
County College of Morris 1985 — 1988
Associate's degree, Business Administration and Management, General
Coldwell Banker Vanguard Realty, Inc. March 2007 - Present
Coldwell Banker Vanguard Realty, Inc. 2004 - Present
Florida Blue March 2000 - October 2004
Skills
Sellers, Single Family Homes, Customer Service, Investment Properties, Listings, Foreclosures, Relocation, Sales Management, Public Speaking, Buyer Representation, Marketing, REO, Strategic Planning, Waterfront, Condos
Education
Del Mar College 1972 — 1973
Associate of Arts and Sciences (A.A.S.), Dental Assisting/Assistant
Florida Blue August 2013 - March 2014
Dearborn National Life Insurance Company (Division of Blue Cross Blue Shields of Illinois) September 2005 - May 2013
Kirkland & Ellis LLP October 2003 - June 2005
JPMorgan Chase October 2002 - October 2003
MetLife October 2001 - October 2002
Inforte August 2000 - May 2001
Skills
SDLC, Requirements Gathering, Requirements Analysis, Visio, SQL, Vendor Management, User Acceptance Testing, Software Project..., Project Management, Business Analysis, Process Improvement, Business Process..., Insurance, Testing, Microsoft SQL Server, Business Intelligence, Leadership, Analysis, MS Project, Integration, Management, Software Documentation, Employee Benefits, Risk Management, Change Management, Business Requirements, Quality Assurance, Access, Cross-functional Team..., Business Process, Data Warehousing, Program Management, Solution Architecture, Data Analysis, Crystal Reports, Databases, SharePoint, CRM, DB2, Business Relationship..., Information Technology, IT Strategy, Claim, PMO, Human Resources, Agile Methodologies, Systems Analysis, Business Objects, Software Development, Process Engineering
Education
DePaul University 1998 — 2000
Master of Science (M.S.), Information Technology/eCommerce Technology
University of Illinois at Chicago 1991 — 1996
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
JPMorgan Chase & Co. July 2013 - Present
Florida Blue August 2011 - December 2012
JPMorgan Chase March 2010 - March 2011
Independent Consulting 2011 - 2011
TLCain Consulting 2007 - 2009
Blue Cross and Blue Shield of Florida June 2006 - July 2007
Dynamic Corporate Solutions, Inc. May 2004 - June 2006
American Management Systems (AMS) January 1999 - March 2004
TLCain Consulting 1996 - 1998
American Express January 1990 - June 1996
Skills
Leadership Development, Training, Training Delivery, Team Building, Human Resources, Employee Training, Employee Relations
Education
Capella University
MS, Education with Specialization in Training & Development
Widener University
BS, Business Adminstration/Human Resource Management
Florida Blue June 2015 - Present
Florida Blue July 2014 - June 2015
Florida Blue October 2011 - July 2014
Blue Cross and Blue Shield of Florida June 2008 - October 2011
Business Technology Group August 2007 - June 2008
CIT August 2005 - April 2007
CIT Group, Inc. 2005 - 2007
IFC Credit Corporation 2002 - 2005
Heller Financial 1997 - 2000
Fleet Business Credit 1997 - 1999
Skills
Portfolio Management, Contract Negotiation, Vendor Management, Leadership, Management, Credit, Training, Process Improvement, Leases, Sales, Loans, Negotiation, Finance, Pricing, Operations Management, Marketing, Asset Management, Software Documentation, Financial Analysis
Education
Keiser University-Ft Lauderdale 2014 — 2017
Bachelor of Arts (B.A.), Finance, General
DePaul University 2000 — 2001
Monarch Innovation Partners Inc. April 2013 - Present
Edifecs January 2014 - July 2015
Florida Blue January 2011 - April 2013
Dell June 2008 - December 2010
Net-Integrated Consulting/Iowa Foundation for Medical Care December 2007 - June 2008
American College of Cardiology May 2006 - November 2007
CACI International Inc April 2005 - May 2006
General Dynamics February 2005 - April 2005
IMC Global Services November 2003 - February 2005
Janssen-Ortho January 2001 - November 2003
Skills
Healthcare Information..., Integration, Program Management, Informatics, HIPAA, IT Strategy, SDLC, Clinical Trials, EMR, Process Improvement, Healthcare, Requirements Analysis, Vendor Management, Project Management, Project Portfolio..., Disaster Recovery, Product Management, Management, Change Management, Leadership, Strategy, Enterprise Software, Data Center, Consulting, Enterprise Architecture, Solution Architecture, Information Technology, IT Management, PMP, Visio
Education
Drexel University
Technical and Scientific Communication
Drexel University
Management Information Systems, General
Rochester Institute of Technology
Bachelor of Science (BS), Nuclear Medicine Technology
First Coast Service Options, Inc. 2005 - Present
Florida Blue 1993 - 1997
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Java, SQL, HTML, Insurance, Access, Teamwork, Research, Critical Thinking, Change Management, Leadership, Training, Operations Management
Education
Capella University 2007 — 2011
Webster University 2003 — 2005
Master of Arts (M.A.), Human Resources Management and Services, 3.5
Pinnacle Strategy Group, LLC October 2014 - Present
GuideWell November 2013 - Present
American Diabetes Association 2013 - 2013
Florida Blue March 2008 - March 2012
Blue Cross and Blue Shield of Florida November 2006 - February 2008
at HCSC, Blue Cross and Blue Shield of New Mexico March 2003 - November 2006
Skills
Strategic Planning, Competitive Intelligence, Strategy, Competitive Analysis, Analytics, Managed Care, Healthcare, Leadership, Health Insurance, Marketing Strategy, Analysis, Cross-functional Team..., Project Management, Data Analysis, Market Research, Process Improvement, Marketing Management, Segmentation, Management, Business Intelligence, Management Consulting, Market Analysis, Marketing Research, Customer Insight, Executive Management, Business Development, Vendor Management, Insurance, Product Management, Product Launch, Program Management, Business Planning, Strategic Partnerships, Team Building, Account Management, Market Intelligence, Marketing, Product Marketing, CRM, Business Analysis, Product Development, Pricing, Market Planning, Business Strategy, Consulting
Education
Fuld-Gilad-Herring Academy of Competitive Intelligence 2007 — 2007
Competitive Intelligence
The University of New Mexico - Robert O. Anderson School of Management 2005 — 2005
Marketing Essentials
Webster University 1995 — 1996
MA, Human Resoure Development
Chapman University 1989 — 1993
BS, Health Sciences
Florida Blue October 2014 - Present
Blue Cross Blue Shield of Florida December 2013 - Present
Blue Cross Blue Shield of Florida April 2004 - December 2013
Blue Cross Blue Shield of Florida April 2001 - April 2004
Blue Cross Blue Shield of Florida November 1999 - April 2002
Blue Cross Blue Shield of Florida March 1998 - November 1999
Skills
CSS, HTML, HTML 5, Node.js, CSS3, Front-end, AJAX, jQuery, linked-in dust.js, Web Applications, JavaScript, User Experience, SASS, Visual Studio, Web Services, XML, Graphic Design, Website Development, MVC, DHTML, Linux, SharePoint, SQL, C#, .NET, Web Development, Integration, Dreamweaver, ASP.NET MVC, MySQL, Microsoft SQL Server, JSON, IIS, jQuery UI, User Interface, Test Driven Development, Web Design, Information Architecture, Software Development, ASP.NET, Agile Methodologies, ActionScript, XHTML, ASP, Subversion, express, Flash
Education
Columbia College 1999 — 2001
Computer Information Systems, Computer Science
Florida Blue May 2013 - Present
Florida Blue September 2003 - May 2013
NorthEast Florida Chapter of the IIBA 2011 - 2013
PathTech Software Solutions 1995 - 2003
Skills
Systems Analysis, Sequence Diagrams, Requirements Gathering, SDLC, Requirements Analysis, Data Models, Databases, Leadership, Vendor Management, Business Requirements, Integration, Business Analysis, Strategy, Process Improvement, Visio
Education
Cleveland State University
Bachelor's degree, Mechanical Engineering, Minors in Computer Science and Mathematics
The University of Akron
Master of Science, Mechanical Engineering
Parallon October 2014 - Present
Florida Blue May 2007 - October 2014
Florida Blue June 2002 - May 2007
First Coast Service Options, Inc. April 2001 - June 2002
Florida Blue November 1998 - April 2001
United States Navy January 1978 - February 1999
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Insurance, Teamwork, Team Leadership, Public Speaking, English, Project Management, Research, Team Building, Strategic Planning, Outlook, Analysis, Negotiation, Windows, Healthcare, Training, Leadership, Medicare, Process Improvement, Program Management, Management
Education
Webster University 2002 — 2004
Master of Arts (M.A.), Business Administration and Management, General, 3.97
Southern Illinois University, Carbondale 1998 — 1999
Bachelor of Science (B.S.), Education, 3.8
City University of Seattle 1995 — 1996
Associate of Science (A.S.), Education, 4.0
Florida Blue January 1999 - Present
Skills
Windows Server, VMware ESX, System Administration, Networking, Computer Security, vSphere, Active Directory, Group Policy, Powershell, BladeLogic, Microsoft System Center..., PowerCLI
Education
Defense Language Institute
German
Florida Blue December 2010 - Present
Blue Cross and Blue Shied of Florida February 2007 - February 2010
Blue Cross Blue Shield of Florida 2005 - 2008
Skills
Corporate Communications, Strategic Communications, Internal Communications, Marketing Communications, Communications Planning, Social Media, Social Media Marketing, Marketing Strategy, Corporate Branding, Editing
Education
Brigham Young University 2000 — 2005
Bachelor of Arts (BA), Advertising
Florida Blue October 2009 - Present
Accenture September 2007 - September 2009
eBay 2009 - 2009
Human Capital Management Services July 2005 - July 2006
Skills
Analysis, Analytics, Business Analysis, Business Intelligence, Data Analysis, Data Mining, Data Warehousing, Healthcare, Healthcare Information..., Microsoft SQL Server, Program Management, Project Management, SAS, SAS programming, SDLC, SQL, SharePoint, Requirements Analysis, Visio, Research
Education
University of Pennsylvania 2006 — 2007
Master of Science (MS)
Colorado State University 2001 — 2005
Bachelor's degree, Mathematics
WellCare Health Plans December 2014 - Present
Florida Blue April 1995 - December 2014
United States Army National Guard October 1992 - January 2006
Florida Blue May 1999 - March 2001
Florida Blue December 1997 - May 1999
Florida Blue April 1995 - December 1997
Lebhar Friedman, Inc November 1993 - April 1995
US Army September 1978 - September 1992
Town of Islip January 1977 - September 1978
Skills
Talent Acquisition, Applicant Tracking..., Onboarding, Employee Relations, Employee Benefits, PeopleSoft, Recruiting, Talent Management, Technical Recruiting, Benefits Administration, Workforce Planning, Taleo, Interviews, Human Resources, Performance Management, HRIS, Temporary Staffing, Customer Service, Insurance, Organizational..., Hiring, College Recruiting, Training, Employee Engagement, Temporary Placement, Staffing Services, Health Insurance, Resume Writing, Healthcare, FMLA, Contract Recruitment, HIPAA, Process Improvement, Personnel Management, HR Policies, Team Building, Internet Recruiting, New Hire Orientations, Sourcing, Coaching, Payroll, Organizational...
Education
Central Texas College
University of Maryland
Associate Degree, Applied Business Management
Florida Blue 2010 - Present
Tarmac 2003 - 2009
Skills
Contract Negotiation, Account Management, Sales Management, Sales, Negotiation, New Business Development, Management, B2B, Direct Sales, Business Development, Team Leadership
Education
Brigham Young University
Bachelor's degree, Business Administration and Management, General
Influence Health December 2014 - Present
Adaptive Project Solutions January 2013 - October 2014
Florida Blue January 2007 - January 2012
Florida Blue January 2005 - January 2007
Skills
Healthcare, Vendor Management, Business Analysis, Program Management, Strategic Planning, Cross-functional Team..., Strategy, Project Management, SDLC, Budgets, Management, CRM, Team Building, HIPAA
Education
Charleston Southern University
Bachelor of Arts
Skopos Financial May 2015 - Present
Camorta Corporation September 2012 - Present
CA Technologies December 2013 - May 2015
Nike October 2012 - October 2013
Florida Blue August 2011 - October 2012
NYS Department of Health February 2010 - July 2011
NYS Department of Tax & Finance February 2009 - February 2010
KeyBank October 2006 - January 2009
Wipro Technologies December 2000 - September 2006
Tata Consultancy Services December 1999 - December 2000
Skills
Struts, Spring, Java Enterprise Edition, Hibernate, Oracle Service Bus, JBoss Application Server, JBoss ESB, JBoss EAP, WebSphere Portal, Weblogic, Portals, JSF, Oracle SOA Suite, IBM SOA, SOA, Enterprise Architecture, Solution Architecture, System Architecture, ESB, Websphere, EAI, JMS, EJB, WebSphere MQ, Web Services, SOAP, Ant, WebLogic, JSP, IT Strategy, Spring Framework, Servlets, WebSphere
Education
Doctor Babasaheb Ambedkar Marathwada University 1994 — 1998
Bachelor's degree, Electrical and Electronics Engineering
Doctor Babasaheb Ambedkar Marathwada University 1994 — 1998
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Florida Blue January 2014 - Present
GuideWell December 2011 - December 2013
Florida Blue November 2010 - December 2013
Anthem November 2008 - November 2010
University Hospitals Case Medical Center Cleveland Ohio 2004 - 2007
The Medical Group of Ohio 2002 - 2004
Cigna Health Care 1995 - 2002
The Permanente Medical Group 1992 - 1995
Skills
Disease Management, Managed Care, Healthcare Management, Healthcare, Utilization Management, Medicare, Health Insurance, Health Policy, Provider Relations, Hospitals, Medicine, Network Development, PPO, Credentialing, Healthcare Consulting, Clinical Research, Case Managment, EHR, HMO, Healthcare Industry, HIPAA, Physicians, Practice Management, Quality Improvement, Pharmacy Benefit..., Physician Relations, Case Management
Education
Case Western Reserve University School of Medicine 1977 — 1981
MD
Central Michigan University 1973 — 1977
BS, Psychology Major, Chemistry
Gorman Health Group April 2015 - Present
Florida Blue 2012 - 2015
Florida Blue 2007 - 2012
Florida Blue 2004 - 2007
Florida Blue 1997 - 2004
United Health Care 1993 - 1997
Skills
Medicare, Quality Improvement, Managed Care, Microsoft Excel, Process Improvement, Healthcare Information..., Healthcare, Healthcare Management, HIPAA, Policy, Medicaid, Healthcare Consulting
Education
Florida International University
Bachelor's degree
Dade Medical College-Miami
Associate of Science (AS)
Florida Blue May 2008 - Present
GE Money 2000 - 2007
GE Money 2000 - 2005
East Ohio Gas 1989 - 2000
Skills
Internal Communications, Corporate Communications, Editing, Communication Training, Strategic Communications, Media Relations, Newsletters, Crisis Communications, Press Releases, Management, Leadership, Employee Engagement, Strategic Planning, Marketing Communications, Process Improvement, Budgets
Education
Clark Atlanta University 1969 — 1973
Bachelor of Arts, Business Administration
Florida Blue March 2015 - Present
The Chasity Taylor Foundation January 2015 - Present
Skills
Insurance, HIPAA, Healthcare, Visio, PowerPoint, Sales, Customer Service, Quality Assurance, Business Process..., Claim, Mediation, Marketing, Organizational..., Customer Satisfaction, Leadership, Team Building, Strategic Planning, Management, Health Insurance, Analysis, Project Management, Coaching, Training, Business Analysis
Education
University of Phoenix 2009 — 2013
DM
Univeristy of Phoenix 2007 — 2009
Masters
Jones College 2003 — 2007
B.S./A.S
Bryant & Stratton College 1989 — 1990
Diploma
Florida Blue December 2012 - Present
SurePoint Advisors June 2010 - December 2012
Johns Hopkins Bloomberg School of Public Health 2007 - 2010
Skills
SAS, Statistics, Writing
Education
Duke University
McKesson Health Solutions 2014 - Present
BlueCross BlueShield of Tennessee 2012 - 2013
Florida Blue 2008 - 2012
BlueCross BlueShield of Tennessee 1998 - 2008
John Deere Health 1995 - 1998
Heritage Health Systems, Inc. 1994 - 1995
North American Medical Management, Inc. 1992 - 1994
Skills
Cross-functional Team..., Leadership, Health Insurance, Enterprise Software, Managed Care, Provider Relations, Medicare, Network Development, Strategic Planning, HIPAA, Team Building, Healthcare Information..., Physicians, HMO, Data Analysis, Business Strategy, Analysis, Healthcare, SDLC, Process Improvement, Management, Medicaid, Healthcare Management, Insurance, Strategy
Education
Columbia University - Columbia Business School
Creating and Executing Breakthrough Strategy
Lipscomb University
MBA
Texas A&M University
BBA
Florida Blue January 1999 - Present
Education
Colorado Technical University
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science
Colorado Technical University
Bachelor's degree, Business Administration, Management and Operations
Florida Blue April 2013 - Present
Florida Blue July 2010 - April 2013
Blue Cross and Blue Shield of FL November 2009 - July 2010
Blue Cross and Blue Shield March 2008 - December 2009
Blue Cross and Blue Shield October 2007 - January 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Access, Siebel, Diamond, SharePoint, Analytics, Geo Reports, Mathematics, Leadership, Process Improvement, Management, Project Management, Access, Business Analysis, Healthcare
Education
Christopher Newport University 2001 — 2006
Bachelor of Science, Mathematics
Endocrinology Consultants of East Tennessee April 2013 - Present
Southern Medical Group December 2006 - April 2013
BlueCross BlueShield of Tennessee April 2004 - December 2006
Park Place Retirement Communities 2002 - 2004
EMP Industries 1998 - 2001
Blue Cross Blue Shield of North Carolina January 1995 - July 1998
Daughters of Charity National Health System 1994 - 1995
Florida Blue November 1990 - February 1994
Munroe Regional Medical Center November 1988 - November 1990
Skills
Healthcare Management, Managed Care, Physician Relations, Healthcare Industry, Contract Negotiations, Healthcare, Revenue Cycle, Medicare, Medicaid, HIPAA, Healthcare Information..., Management, EHR
Education
Widener University 1986 — 1988
MBA, Health and Medical Services Administration
Drexel University 1981 — 1986
Bachelor of Science, Business Administration
Florida Blue March 1998 - Present
Blue Cross and Blue Shield of Florida November 1997 - March 1998
Housecall Home Health Center January 1995 - January 1998
North Armenia Medical Center January 1996 - January 1997
School Settlement Home Attendant Svcs Corp January 1992 - January 1995
Skills
Public Speaking, Microsoft Office, Coaching, Six Sigma Yellow Belt, Team Building, Team Leadership, Training, Six Sigma, Healthcare, Leadership, Call Centers, Leadership Development, Insurance, Human Resources, Outlook, Microsoft Excel, Customer Service, Event Planning, Organizational..., Employee Benefits, Performance Management, Employee Relations
Education
Hillsborough Community College 2012 — 2015
Business
John Jay College of Criminal Justice 1983 — 1985
Correction Administration / Juvenile Delinquency
Florida Blue August 2012 - Present
ADP January 2008 - June 2012
ADP January 2003 - December 2007
ADP January 2001 - December 2003
Skills
Needs Analysis, Change Management, Training, Blended Learning, Leadership, Team Leadership, E-Learning, Management, Instructional Design, Talent Management
Education
청강아카데미학원 1987 — 1991
Bachelor of Science (BS), Business Administration, Management and Operations
Aetna January 2015 - Present
Aetna April 2011 - January 2015
Aetna Specialty Pharmacy April 2008 - April 2011
Aetna Specialty Pharmacy April 2006 - June 2008
Aetna Specialty Pharmacy January 2005 - April 2006
Florida Blue August 2000 - October 2004
Orange County Public Schools January 1998 - August 2000
Orange County Department of Health January 1997 - January 1998
US Army August 1992 - August 1996
Skills
completed Six Sigma..., Process Improvement, Quality Assurance, Training, Leadership, Program Management, Six Sigma, Management, Project Management, Performance Management, Healthcare, Business Process, Customer Service, Business Analysis, Cross-functional Team..., Business Process..., Software Documentation
Education
Charter Oak State College 2012 — 2014
Bachelor of Arts (B.A.), Organizational Leadership
Valencia Community College 2008 — 2012
Associate of Arts (A.A.), General Studies
Florida Blue January 2012 - Present
Jana Muniz April 2011 - January 2012
Y360 Health December 2005 - November 2011
Complete Wellness Center October 2007 - May 2008
Medical Audit Resource Svc, Inc December 2005 - May 2007
Yachter Family Chiropractic Center December 2005 - May 2007
Education
Alpha & Omega Insurance
40 hour Pre-licensing Course, Life, Health & variable Annuities
Central Florida College
2 year degree, Business Mngmt, Coding, Insurance
Cheonggang Academy
GuideWell June 2014 - Present
BlueChoice, a subsidiary of Blue Cross Blue Shield of South Carolina January 2014 - Present
Florida Blue October 2011 - Present
New York Life Insurance Company September 2009 - September 2010
Skills
Fixed Annuities, New Business Development, Employee Benefits, Direct Sales, Health Insurance, Insurance, Investments, Leadership, Long-term Care, Medicare, Team Building, Training, Whole Life, Sales, Public Speaking, Small Business, Marketing
Education
Columbia College 2000 — 2006
BS, Business Administration/ Marketing/Informations System
Bi-Lo Holdings July 2014 - Present
NGA Human Resources 2013 - 2014
Citizens Property Insurance 2012 - 2013
Florida Blue 2011 - 2012
Lender Processing Services, Inc. (LPS) 2006 - 2011
General Dynamics - Earl 2002 - 2006
US Navy 1997 - 2002
Skills
Crystal Reports, Project Management, MS Project, Project Coordination, Microsoft Office, Training, ERP, Process Improvement, SDLC, Business Process..., Requirements Gathering, Business Analysis, Project Finance, Software Documentation, Six Sigma, Management, Applicant Tracking..., Human Resources
Education
Webster University
Master of Business Administration (M.B.A.)
Columbia College 2009 — 2012
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Florida Blue October 2013 - Present
IBM December 2007 - October 2013
Skills
Siebel, EAI, Web Services, Solution Architecture, Enterprise Architecture, Requirements Analysis, Integration, Unix, SQL, SDLC, WebSphere Message Broker, WebSphere MQ, JavaScript, eScript, Control M, Rational Team Concert
Education
Cochin University of Science and Technology 2003 — 2007
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Florida Blue April 2014 - Present
Florida Blue October 2013 - April 2014
Florida Blue May 2007 - October 2013
United States Air Force 1986 - 2007
Skills
System Administration, Troubleshooting, Process Improvement, SharePoint, Active Directory, Windows Server, Cisco Technologies, Citrix, Virtualization, Disaster Recovery, Project Planning, VMware, Security, Servers, Windows, Leadership, Visio, Network Security, TCP/IP, Vendor Management, SDLC, Firewalls
Education
Columbia College 2010 — 2012
Bachelor of Science (B.S.), Business Administration, Minored in Computer Information Systems, GPA 3.72
Community College of the Air Force
Associate in Applied Science, Electronic Systems Technology, 4.0
Florida Blue 2001 - Present
TSYS 1994 - 2001
TSYS 1994 - 2001
Skills
Data Warehousing, Database Administration, DB2, AIX, SQL, Linux, Unix, COBOL, Perl, Server Architecture, SDLC, Performance Tuning, SQL Tuning, Databases, Database Design, Data Modeling, Unix Shell Scripting, Shell Scripting, High Availability, Disaster Recovery
Education
Columbus State University
Bachelor of Applied Science (B.A.Sc.), Computer Software Engineering
Troy University
Bachelor of Applied Science (B.A.Sc.), Computer Science
Florida Blue March 2015 - Present
HD Supply October 2014 - March 2015
Florida Blue November 2013 - September 2014
CSC April 2010 - November 2013
SAIC April 2009 - April 2010
United States Air Force June 2005 - June 2009
Dr. Phillips High School August 2000 - May 2004
Skills
Network Administration, Unix, Security+, BMC Remedy, Information Assurance, SCCM, Network+, CompTIA, CompTIA Network+, Active Directory, VMware, Norton Ghost, Citrix, Blackberry Enterprise..., Servers, System Administration, Microsoft Exchange, Firewalls, Information Security, Security, WAN, IP, Windows Server, Computer Security, System Deployment, Troubleshooting, Computer Hardware, Information Technology, Technical Support, Switches, Networking, Disaster Recovery, Routing, Network Security, Vulnerability Assessment, Windows, VPN, DNS, Software Installation, Routers, Virtualization, TCP/IP, CCNA, Wireless, LAN-WAN, Network Engineering, Cisco Technologies, Telecommunications, VMware ESX, Group Policy
Education
Keller Graduate School of Management 2011 — 2013
Master's degree, Project Management
Keller Graduate School of Management 2010 — 2011
Master's, Network and Communications Management
Keller Graduate School of Management 2010 — 2010
Graduate Certificate, Information Security
DeVry University 2005 — 2009
Bachelor's Of Science, Network Communication Management
DeVry University 2006 — 2008
Associate's of Science, Network Systems Administration
Community College of the Air Force
Associate's of Science, Communications Applications Technology
Dr. Phillips High School 2000 — 2004
Diploma
Crowley Maritime May 2013 - Present
Florida Blue November 2009 - April 2013
Skills
Business Analysis, Business Requirements, Requirements Gathering, SDLC
Education
Penn State University 2004 — 2006
Master of Business Administration (MBA), Supply Chain and Finance
De La Salle University 1992 — 1996
Industrial Engineer
Florida Blue March 2012 - Present
A Better Solution Insurance Services July 2011 - March 2012
State Farm Insurance July 2010 - November 2011
Education
CUNY New York City College of Technology
Ascension September 2013 - Present
St. Vincent's HealthCare - Physician Enterprise July 2011 - September 2013
St. Vincent's HealthCare January 2011 - July 2011
Diagnostic Cardiology Associates April 2003 - December 2010
St. Vincent's HealthCare August 1995 - November 2002
Florida Blue June 1990 - July 1995
Skills
Project Management, Revenue Cycle Management, Thinking Outside The Box, Healthcare Management, Medical Practice..., Physician Relations, E/M coding, Multi-Specialty, Energetic Leader, Financial Analysis, Change Management, Healthcare Industry, Medicare, Analysis, HIPAA, EHR, Healthcare Information..., EMR, Informatics, Health Information..., Practice Management, Leadership, Managed Care, CPOE, Clinical Research
Education
Columbia Southern University
Bachelor's degree
Florida Blue 2004 - 2007
The Home Depot 1996 - 2002
Walmart 1994 - 1996
Venture Stores 1990 - 1994
Sears Holdings Corporation 1970 - 1990
Skills
Analytics, Benefits Negotiation, Compensation & Benefit, Performance Management, Board Relations, Organizational Design, HR Consulting, Project Management, Contract Negotiation, Outsourcing, Research, Strategic Planning, HRIS
Education
Clarion University of Pennsylvania 1966 — 1970
Bachelor of Science (B.S.), Business Administration and Management, General
Florida Blue August 2011 - Present
WellCare Health Plans June 2006 - June 2011
Accenture June 2005 - June 2006
Kaiser Permanente May 2004 - May 2005
Skills
Strategic Planning, Marketing, Sales, Provider Network..., Healthcare Consulting, Product Development, Product Launch, Medical Underwriting, Marketing Strategy, Marketing Management, Distribution Strategies
Education
University of California, Berkeley 2003 — 2005
Master of Public Health (MPH), Health/Health Care Administration/Management
Clemson University 1995 — 1999
Bachelor of Science (B.S.), Biological and Biomedical Sciences
Florida Blue 2014 - Present
Sunrise Hospital 2004 - 2012
Baker & Hostetler LLP 1999 - 2003
The Cleveland Clinic 1989 - 1999
Skills
Medical knowledge, Legal Assistance, Computer Proficiency, Fundraising, Customer Service, Marketing Strategy, Community Outreach, Budgets, Corporate Communications, Coaching
Education
Cleveland State University
Business Administration and Management, General
Cuyahoga Community College
Associate of Arts (A.A.), Business Administration and Management, General
Travelers June 2014 - Present
Florida Blue 2005 - 2013
US Navy April 1994 - April 1999
Skills
Hospitals, Medicine, Healthcare, HIPAA, Medicare, EMR, EHR, Insurance, Healthcare Information...
Education
Southern Illinois University, Carbondale 2000 — 2002
Bachelor’s Degree, Health/Health Care Administration/Management
DeVry Institute of Technology
Associate’s Degree, Health Information/Medical Records Technology/Technician