Florida Blue
Industry: Company
DescriptionHeadquarters: Jacksonville, Florida, United States CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Florida Blue List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Florida Blue. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Florida Blue Salaries. You can even request information on how much does Florida Blue pay if you want to. Learn about salaries, pros and cons of working for Florida Blue directly from the past employees.
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1,805 Florida Blue employees in database. Find out everything there's to know about Florida Blue employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Florida Blue Employees
Florida Blue February 2014 - Present
Skills
Process Improvement, Lead Others, Problem Solving, Communication Skills..., SharePoint, PowerPoint, Project Management, Event Planning, Meeting Scheduling, Flexibility, Adaptable & a quick..., Health Insurance, Employee Benefits, Insurance, Training, New Business Development, Business Analysis, Staff Management, Customer Service, Strategic Planning, Analysis, Team Building
Education
University of North Florida 1999 — 2003
B.B.A., Business Management
Florida State University 1996 — 1996
Santa Fe Community College 1992 — 1995
Associate of Arts, Business Administration
Terry Parker High School 1989 — 1992
Magellan Health September 2014 - Present
Florida Blue September 2011 - September 2014
Humana April 2007 - September 2011
Florida Blue June 2003 - September 2006
Skills
Government Proposals, RFP, Legal Compliance, Presenting Proposals, Federal Proposals, Healthcare Management, Health Insurance, Employee Wellness..., Project Management, Florida Notary, Marketing, Sales Process
Education
Georgia College and State University 1999 — 2002
Bachelor of Business Administration (B.B.A.), Marketing
University of West Georgia 1998 — 1999
Florida Blue November 2013 - Present
Blue Cross Blue Shield of Florida June 2011 - November 2013
Skills
HIPAA, Medicare, Medicaid, Provider Relations, Managed Care, Health Insurance, Healthcare Management, Healthcare, Healthcare Consulting, Healthcare Information..., Medical Billing, HMO, Medical Coding, Medical Terminology, Health Policy, ICD-9, Revenue Cycle, Insurance, Customer Service, Team Building, Training, Leadership, Process Improvement
Education
University of Phoenix 2014 — 2016
Master's Degree, Bheavioral Psychology
University of Phoenix 2005 — 2007
Bachelors, Healthcare Administration
Florida Technical College 2003 — 2004
Associates, Business Management w/CIS, A
Brooks Rehabilitation January 2015 - Present
Florida Blue February 2014 - May 2014
MMR, Medical Management Resources of TeamHealth November 2005 - December 2012
MSC, Medical Services Company May 2003 - August 2005
Brooks Rehabilitation July 2000 - May 2003
United States Air Force May 1997 - May 2000
Skills
Customer Service, Windows 2000, Citrix, 10 Key, Microcomputers, Microsoft Applications, Windows Vista, DNS Server, LAN-WAN, WINS, Data Entry, Meditech, Visual Basic, C++, Java, JavaScriptMVC, HTML, Administrative..., Customer Satisfaction, Windows XP, System Administration, Virtual Assistance, Microsoft Office Xp, PC Anywhere, Firefox, Microsoft Exchange, Remote Desktop, Administrative..., Office 2010, Software Documentation, Troubleshooting, Scanners, Computer Operations, Live Meeting, Accurate Data Entry, Medical Records, Outlook, Chrome, Microsoft Operating..., Windows XP Pro, Desktop Computers, Windows, Time Management, Access, Microsoft Network, Administrative..., Healthcare, Microsoft Office
Education
Florida Technical College 2001 — 2003
A.S, Computer Programming/Network Administration
Terry Parker High 1992 — 1995
Florida Blue June 1994 - Present
Skills
Healthcare, Managed Care, Healthcare Information..., Medicare, Healthcare Consulting, Healthcare Management, Health Insurance, HIPAA, Medicaid, Health Policy, Healthcare Industry, Disease Management, Physicians, Provider Relations
Education
Florida State University 1992 — 1994
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Florida 1988 — 1992
Bachelor's degree, Health/Health Care Administration/Management
Florida Blue September 2015 - Present
Allstate Dealer Services September 2014 - September 2015
Florida Blue May 2011 - September 2014
MITRE January 2000 - October 2000
IBISNET August 1998 - September 1999
IBM January 1997 - July 1998
Marketing Response Group and Laser Company February 1994 - July 1996
Skills
Software Testing, SDLC, Testing, HP Quality Center, User Acceptance Testing, Regression Testing, Test Cases, Manual Testing, Quality Assurance, Unix Administration, Windows NT, VB.NET, Java, C, SQL, Agile Methodologies, System Testing, Visio, Databases, XML, Integration, Software Quality..., Unix, Test Planning, SharePoint, Software Development, HP QTP, Linux, Test Automation, ASP.NET, AJAX, SoapUI, Firebug, Rally, Waterfall, Agile & Waterfall..., Scrum, HTML, CSS, SFDC, Six Sigma, Web Applications, Visual Studio, RAD, Mobile Testing
Education
Florida State College at Jacksonville 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
Florida State College at Jacksonville 2008 — 2011
Associate of Science (A.S.), Computer Programming and Analysis
Florida Blue July 2015 - Present
Florida Blue June 2014 - June 2015
Florida Blue November 2009 - June 2014
Vangent 2007 - 2009
Convergys 2005 - 2007
Triton Solutions 1999 - 2005
Blue Cross Blue Shield of Florida 1987 - 1998
Skills
Instructional Design, Outsourcing, Adult Learning Theory, Content Development, Strategic Planning, Training, Program Management, Performance Management, Solution Selling, Organizational..., Talent Management, Leadership, Strategic Partnerships, Change Management, Sales, Performance Improvement, Sales Management, Professional Services, BPO, E-Learning, Team Building, Leadership Development, CRM, Business Development, Process Improvement, Strategy, Healthcare, Recruiting, Business Strategy, Coaching, Customer Satisfaction, Operations Management, Management, Management Consulting, Call Centers, Cross-functional Team..., Human Resources, Talent Lifecycle, Learning Management, Personnel Management, Employee Benefits, Analysis, Vendor Management, Budgets, Business Process..., Executive Management, Networking, Team Leadership, Consulting, Account Management
Education
Florida State University
MS
Beeline October 2014 - Present
Florida Blue February 2013 - October 2014
Media General July 2011 - February 2013
Media General September 2010 - September 2011
Media General, Interactive Media Division January 2006 - September 2010
Media General, Interactive Media Division 2001 - 2003
Skills
Mobile Web, Agile, Scrum, Digital Strategy, Technical Leadership, Technology, Enterprise Architecture, Enterprise Web Software, Web Development, Web Project Management, Team Building, Organizational..., Budget Process, Android, iPhone, Change Management, SDLC, Director Technology, Vendor Management, Web Video, Mobile Internet, Agile Methodologies, Enterprise Software, CMS, Agile Project Management, Web Content Management, CSS, E-commerce, Team Leadership, Databases, System Architecture, Project Management, Integration, Digital Media, System Administration, Management, User Experience, Python, PHP, Web Applications, Information Architecture, Apache, Architecture, Mobile Applications, Content Management, ASP.NET, XHTML, XML, AJAX, JavaScript
Education
Florida State University 1997 — 2000
Bachelor of Science (BS), Atmospheric Sciences and Meteorology
Valencia Community College 1995 — 1997
Associate of Science (A.S.)
The Florida State University Homecoming January 2014 - December 2014
Delta Zeta Sorority August 2012 - November 2014
Florida Blue May 2014 - August 2014
Oglesby Student Union - Florida State University May 2013 - May 2014
Dance Marathon at Florida State University November 2013 - March 2014
Florida State University Homecoming 2013 March 2013 - November 2013
The BIG Event FSU August 2012 - February 2013
Florida State University's Homecoming Powwow March 2012 - November 2012
FSU Service Leadership Seminar March 2012 - August 2012
Morning Star School May 2012 - May 2012
Skills
Retail Sales, Volunteer Training, Teaching, Non-profit Volunteer, Community Service, Volunteering, Eagle Scout, Microsoft Office, Hosting, Public Speaking, Volunteer Recruiting, College, Special Education, PowerPoint, Cpr Certified, AED Certified, PCM, Personal Crisis..., Social Media, Social Networking, Teamwork, Leadership, Facebook, Event Planning, Microsoft Word
Education
Florida State University 2011 — 2015
(Expected) Bachelor of Science in International Affairs with Concentration in Economics
Bishop Kenny High School 2007 — 2011
Marriott Hotel August 2011 - Present
Florida Blue October 2012 - May 2013
Wells Fargo Advisors July 2010 - December 2010
The Parkway Hotel April 2009 - September 2009
Skills
Auditing, Accounts Receivable, Data Entry, 10 Key, Accounting, Teamwork, Payroll, PeopleSoft, Accounts Payable, Invoicing, QuickBooks, Outlook, Time Management, Spreadsheets, Account Reconciliation, General Ledger, Customer Satisfaction, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Florida State College at Jacksonville 2014 — 2017
Accounting
St. Louis Community College 2005 — 2006
Accounting
EAST SAINT LOUIS SR HIGH 1993 — 1995
DIPLOMA, General Studies
Influent50 May 2015 - Present
BRIGHT RED\TBWA March 2013 - Present
Jacksonville Zoo and Gardens August 2012 - March 2013
Florida Blue October 2008 - May 2012
Skills
Event Planning, Public Relations, Marketing, Newsletters, Sponsorship, Event Management, Brand Management, Brand Awareness, Marketing Communications, Marketing Strategy, Product Marketing
Education
Florida State University 2004 — 2008
Bachelor's degree, Communication and Media Studies
General Dynamics 2015 - Present
CSX 2014 - 2015
Florida Blue 2011 - 2013
Kerr & Downs Research September 2008 - December 2008
Lehman Brothers April 2008 - August 2008
Education
Florida State University 2013 — 2014
Master of Business Administration (MBA), Finance Concentration
Florida State University - College of Business 2007 — 2011
Bachelor of Science (BS), Accounting
JEA August 2011 - Present
COACH, Inc September 2010 - January 2011
Northrop Grumman Corporation August 2009 - April 2010
Florida Blue May 2005 - August 2009
Skills
Six Sigma, Energy, Root Cause Analysis, Engineering, Process Improvement, Continuous Improvement, AutoCAD, Project Planning, Value Stream Mapping, Training, Leadership, Event Planning, Troubleshooting, Process Engineering, Lean Manufacturing
Education
Florida State University
Bachelor's degree, Industrial Engineering
Florida State University
Bachelor's degree, Industrial Engineering
Stanton College Prep
Florida Blue November 2004 - Present
Skills
Leadership, Strategic Planning, Teaching, Customer Service, Microsoft Office, Microsoft Word, Management, Research, Windows, PowerPoint, Public Speaking, Microsoft Excel
Education
Florida State University
YP.com January 2015 - Present
Leading Entrepreneurs in Investing and Consulting April 2011 - Present
J.D. Horton & Associates, LLC. June 2009 - Present
11:59, LLC August 2014 - January 2015
Florida Blue June 2013 - January 2015
Apollo Group February 2008 - April 2012
Skills
Leadership, Real Estate, Public Speaking, Entrepreneurship, Investment Properties, Negotiation, Investments, Finance, Small Business, Selling, Strategic Planning, Sales, Business Strategy, Commercial Real Estate, Team Building, Management, Residential Homes, Marketing, Property Management, Coaching, Leadership Development, Real Estate Transactions, Social Networking, Budgets, Staff Development, Training, Online Marketing, Foreclosures
Education
University of Phoenix 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
University of West Florida 2005 — 2006
Florida State University 2001 — 2003
Bachelor;s, Psychology
U.S. Department of Veterans Affairs June 2015 - Present
Angel Kids Pediatrics August 2014 - May 2015
JPMorganChase January 2007 - July 2014
Florida Blue July 2006 - January 2007
Kelly Services September 2005 - July 2006
Jacksonville Sheriff Office September 2004 - September 2005
City of Jacksonville August 2003 - September 2004
Manpower November 2000 - April 2001
Child Care Coordinating Council of Detroit/Wayne 4C February 1999 - August 2000
Avis Reservation Center February 1998 - December 1998
Skills
10+ years in multiple..., Great interpersonal..., Strong organizational..., Efficient in Microsoft..., Multi Tasking, Banking, Coaching, Credit, Customer Service, Employee Benefits, Event Planning, Financial Services, Invoicing, Leadership, Loans, Management, Microsoft Office, Mortgage Lending, Process Improvement, Public Speaking, Risk Management, Sales, Software Documentation, Strategic Planning, Team Building, Leadership Development
Education
Florida State College at Jacksonville 2012 — 2015
Business Administration, Management and Operations
Concorde Career College 2011 — 2014
Certificate - Medical Office Admin, Medical Office Management/Administration
Florida Blue September 2011 - December 2013
PGA TOUR Experiences August 2010 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Seibel, Salesforce.com, POS, Nexus, NextGen, Sales, Customer Retention, Customer Service, Customer Support, Lean Thinking, Employee Training, Employee Relations, Organizational..., Goal Oriented
Education
Radio Connection Broadcasting School 2014 — 2014
Florida State College at Jacksonville
Associate of Arts (A.A.), Art History, Criticism and Conservation
Carlton Fields Jorden Burt October 2013 - Present
Florida Supreme Court January 2013 - May 2013
Broad and Cassel June 2012 - December 2012
Thirteenth Judicial Circuit of Florida May 2012 - May 2012
Bay Area Legal Services June 2011 - July 2011
Second District Court of Appeal of Florida May 2011 - June 2011
Florida Blue May 2010 - August 2010
Florida Blue May 2008 - August 2008
Florida Blue May 2007 - August 2007
Education
Florida State University College of Law 2010 — 2013
Juris Doctor, Law, Cum Laude
University of Florida 2006 — 2010
Bachelor of Science (B.S.), Marketing
Aetna June 2014 - Present
Alliance & Associates Insurance January 2015 - April 2015
Florida Blue March 2011 - March 2014
Florida Blue October 2008 - January 2011
Skills
Healthcare, Health Insurance, Medicare, HIPAA, Insurance, Process Improvement, Business Analysis, Healthcare Information..., Strategic Planning, Data Analysis, Access, Customer Satisfaction, Customer Service, Employee Benefits, Public Speaking, Sales
Education
Florida State College at Jacksonville 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General, 3.7
Florida State University 2003 — 2005
Business Administration and Management, General
Florida Blue July 2015 - Present
BTL Network November 2014 - June 2015
Stacy Boegem Coaching August 2014 - November 2014
Kilburn Media July 2014 - August 2014
SWATCH Magazine January 2014 - March 2014
Red Hills Motion Picture Releasing Company, LLC May 2013 - August 2013
UCP- Early Beginnings Academy May 2008 - August 2010
Skills
Social Media Marketing, Marketing, Social Networking, Advertising, Writing, Bilingual, Public Relations, Microsoft Word, WordPress, PowerPoint, Photoshop, iMovie, Social Media, YouTube, Adobe Premier Pro, Video Editing, Copy Editing, Facebook, Microsoft Office, Event Planning, Public Speaking
Education
Florida State University 2012 — 2015
Bachelor's degree, English (Editing, Writing, And Media)
Florida State University 2011 — 2014
Bachelor's degree, Editing, Writing and Media
Home Energy Services, Inc. July 2014 - Present
Forever Young Tech, Inc May 2014 - August 2014
Florida Blue January 2002 - July 2014
Florida Blue 1999 - 2002
121 Financial Credit Union 1997 - 1999
Skills
Microsoft Exchange, Microsoft Office, Active Directory, Ironport, Enterprise Vault, Technical Documentation, Citrix
Education
Florida Community College at Jacksonville 1997 — 2000
Associate of Science (A.S.), Computer Networking
Florida Blue October 2009 - Present
Florida Blue June 2006 - October 2009
Florida Blue April 2004 - June 2006
Florida Blue September 2001 - April 2004
Florida Blue June 1998 - September 2001
Skills
Health Insurance, New Business Development, Management, Marketing Strategy, Strategic Planning, Vendor Management, Business Analysis, Insurance, Leadership, Process Improvement, Product Development, Product Innovation, New Product..., Product Management, Healthcare Analytics, Product Strategies, Contract Management, Contractor Management, Operations Management, Project Management, Project Planning, Cross-functional Team..., Strategic Leadership, Cost Management, Operating Budgets, Health Care Reform, Health Care Systems, Healthcare Industry, Health Policy, Federal & State..., Training, Pricing
Education
Florida State University 1995 — 1997
Master of Business Administration (MBA), Business Administration and Management, General
Florida State University 1991 — 1995
Bachelor of Science (BS), Biology, General
Florida Blue August 2008 - August 2013
Skills
Visio, User Experience, Information Architecture, Web Applications, CSS
Education
Florida State College at Jacksonville
Web Development
George Mason University 1993 — 1996
Master of Business Administration (MBA)
University of the Philippines 1986 — 1991
Bachelor of Science (BS), Industrial Engineering
Priority Insurance LLC January 2015 - Present
Florida Blue October 2013 - Present
Allstate August 2014 - Present
Global Village Champions and Vitapro August 2012 - September 2013
Wells Fargo January 2011 - September 2012
Skills
Credit, Financial Analysis, Strategic Financial..., Cash Management, Banking, Finance, 401k, Accounting, Financial Modeling, Financial Reporting, Investments, Cash Flow, Insurance, PeopleSoft, Financial Services, Microsoft Office, QuickBooks, Wikipedia, Video Editing, Copy Editing, Web Site Editing, Critical Thinking, Bookkeeping, Credit Analysis, Sales, Retirement Planning, Marketing, Payroll, Social Networking, Fixed Annuities, Life Insurance, Employee Benefits, Benefits Administration, Commercial Lending, Health Insurance, Customer Service, Leadership, Social Media, Team Building, Training
Education
Florida State University 2006 — 2008
Bachelor's degree, Psychology
Talahassee Community College
Associate of Arts (AA), General Studies
Florida Blue December 2008 - Present
Leadership Jacksonville, Non-Profit May 2006 - May 2007
Northeast Florida Association of Realtors October 2005 - May 2006
Bank of America May 2003 - January 2005
Skills
Outlook, Customer Service, PowerPoint, Healthcare, Health Insurance, Process Improvement, Microsoft Office, Microsoft Excel, Data Analysis, Visio, Microsoft Word, Data Entry, Leadership, Public Speaking, Program Management, Employee Benefits, Sales, Training, Marketing, Budgets, Time Management, Fundraising, Strategy, Project Management, Project Planning, Insurance
Education
University of North Florida 2007 — 2009
Bachelors - BHA, Health Service Administration
Florida State College at Jacksonville 2004 — 2006
AA, Health Service Administration
Jacksonville University
Master of Business Administration (MBA), Business Administration and Management, General, 3.3
Creative Learning Corporation June 2014 - Present
1010XL January 2014 - June 2014
Florida Blue September 2011 - December 2013
PGA TOUR Experiences August 2010 - September 2011
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Nexus, Adobe Audition, Seibel, Salesforce.com, Five9, Result Oriented, Communication Skills, Time Management, Lean Thinking, Kaizen, Customer Service, Customer Satisfaction, Customer Experience, Radio Broadcasting, Theatre, Performing Arts, Radio, Commercials, Sales
Education
Radio Connection Broadcasting School 2014 — 2014
Florida State College at Jacksonville 2008 — 2010
Associate of Arts (A.A.)
Florida Blue July 1990 - Present
Skills
Health Insurance, Managed Care, Medicare, Healthcare, Insurance, Account Management, Sales, Employee Benefits, Salesforce.com, Customer Service, Call Centers, HMO, Team Building, Leadership, Strategic Planning
Education
Florida Community College at Jacksonville
Saint Johns River State College
Florida Blue April 1993 - Present
Skills
C.P.A. Licensed in..., Leadership, Strategic Planning, New Business Development, Financial Modeling, Negotiation, Customer Service, Sales Management, Social Media, Finance, Financial Analysis, Healthcare, Budgets, Forecasting, Event Planning, Financial Reporting
Education
Florida State University - College of Business 1979 — 1981
Bachelor of Science (B.S.), Accounting
Florida State University - College of Business
H&R Block January 2015 - April 2015
Florida Blue November 2014 - February 2015
Novitas Solutions, Inc. November 2013 - July 2014
H&R Block January 2014 - April 2014
Winn-Dixie May 2013 - August 2013
H&R Block November 2012 - April 2013
Walmart 2009 - 2012
PSS October 2007 - June 2008
Bank of America April 2007 - April 2007
Angel's Daycare February 2005 - June 2006
Skills
Sales, Customer Service, Microsoft Word, Microsoft Office, Time Management, Data Entry, Access, Outlook, Administrative..., PowerPoint
Education
Fortis College 2009 — 2011
College Diploma - Health Information Technology, Health Information/Medical Records Technology/Technician
Fortis College 2009 — 2010
College Diploma, Health Information/Medical Records Technology/Technician, 3.7
Pacific Drilling (NYSE: PACD) September 2014 - Present
ConocoPhillips October 2013 - September 2014
ConocoPhillips June 2012 - September 2013
Towers Watson June 2009 - June 2012
AEGON Americas May 2008 - August 2008
Florida Blue May 2007 - August 2007
Dan Mann Jr, State Farm Agent May 2006 - August 2006
Skills
Interpersonal and..., Superb Communication, Analytical and..., In-Depth Knowledge of..., Excellent Problem..., Hard Work Ethic, Solo..., PC SAS, SQL, FORTRAN,..., Proficiency in..., Stochastic Modeling, Employee Benefits, Management, Microsoft Office, Human Resources, Microsoft Excel
Education
Florida State University 2005 — 2009
Bachelor of Science (B.S.), Actuarial Science, 3.65
Florida Blue November 2010 - Present
Kemper Corporation (formerly Unitrin Services Group) December 2001 - September 2010
Kemper Corporation (formerly Unitrin Services Group) December 2001 - September 2010
THE BOARDWALK GROUP November 2000 - June 2001
Citibank (Banamex USA) October 1999 - October 2000
CitiStreet May 1997 - October 1999
Skills
Business Analysis, Software Quality..., Systems Analysis, Workshop Facilitation, Team Facilitation, Software Project..., SQL, Web Services, XML, Requirements Gathering, System Requirements, Requirements Analysis, Data Analysis, Business Architecture, Problem Solving, Communication Skills, Agile Methodologies, RUP Methodologies, Agile & Waterfall..., DB2, HTML, Databases, JCL, JavaScript, Quality Assurance, Quality Center, SDLC, Testing, Visio, SharePoint, Business Requirements, Software Documentation, Analysis, Unix, System Testing
Education
Florida State University 1993 — 1997
B.S. Degree, Business Administration, Finance
Florida State University 1994 — 1996
A.S. Degree, Liberal Studies
Intown Suites March 2013 - Present
Florida Blue August 2012 - November 2012
Crestwood Suites April 2010 - June 2012
Sun Suites- PMG Hotels October 2008 - April 2010
Jameson Inn- PMG Hotels December 2007 - October 2008
Skills
Microsoft Word, microsoft powerpoint, Microsoft Publisher, Room Master, Computel, Customer Satisfaction, PowerPoint, Siebel, Oracle, Microsoft Excel, Microsoft Outlook, Hospitality Management, Revenue Analysis, Hotel Management, Hiring, Leadership, Outlook, Forecasting, Budgets, Management, Hotels, Hospitality, Customer Service, Event Management, Hospitality Industry
Education
Florida State University 2002 — 2006
Bachelor's degree of Science, Hospitality Administration/Management
Health Benefits Solutions Business DevelopmentINETICO, Inc.March 2012 - May 2013
MedSave USA May 2011 - March 2012
HealthFair February 2009 - April 2011
Lassiter Ware Insurance May 1996 - March 2008
Florida Blue January 1993 - April 1996
HCA January 1989 - January 1993
Skills
Health Insurance, Insurance, Managed Care, Disease Management, Population Health..., Employee Benefits, Healthcare, Population Health, Marketing, Wellness, Hospitals, Leadership, Employee Wellness, Healthcare Industry, Healthcare Management, Medicare, Health Care Reform, Healthcare Consulting, Long-term Care, Commercial Insurance, Claim, Health Policy
Education
Nova Southeastern University 1990 — 1992
M.B.A, Business Administration
Florida State University 1984 — 1985
M.S., Exercise Physiology
Florida Blue June 1998 - Present
Blue Cross and Blue Shield of Florida 1998 - Present
Florida State College at Jacksonville 2000 - 2012
Famous and Historic Trees May 1994 - August 1997
US Navy June 1984 - September 1994
Skills
Citrix, Windows Server, System Administration, Virtualization, IIS, Active Directory, Windows Server 2003, Cisco, Troubleshooting, Windows, Administration, Cloud Computing, Windows Server 2008, VMware, Network Administration, Servers, Cisco Technologies, Disaster Recovery, Data Center, DNS, Networking, Databases, Visio, Citrix Metaframe, SharePoint, Network Security, VMware ESX, Operating Systems, Security, Microsoft Exchange, Server Architecture, Windows XP, IT Management, Computer Hardware, Windows 7, Technical Support, TCP/IP, Software Documentation, Microsoft SQL Server, Firewalls, IT Operations, SAN, DHCP, ITIL, Hardware, VPN, Software Installation, Routers, Help Desk Support, Microsoft Technologies
Education
Strayer University 2014 — 2018
Master's degree, Enterprise Network Management
Florida State College at Jacksonville 2011 — 2013
Bachelor of Science (BS), Networking and Communication, 3.26
Florida State College at Jacksonville 2000 — 2011
AA, Assoicates in Arts, 3.2 GPA
Florida State College at Jacksonville 1997 — 2000
AS, Networking
AcariaHealth / Centene Corporation July 2014 - April 2015
Liberty Investment Properties June 2010 - June 2014
Florida Blue October 2009 - June 2010
Wells Fargo Financial June 2006 - October 2009
Skills
Employee Relations, Performance Management, Performance Appraisal, Unemployment Claims, Compliance, Legal Liability, Legal Compliance, EEOC, Employee Handbooks, Position Statements, Employment Law, Mentoring, HR Policies, Employee Training, Interview Preparation, Interviewing Skills, Temporary Placement, Internships, Job Descriptions, Phone Screens, Exit Interviews, Applicant Tracking..., Benefits Administration, Human Resources, Management, Onboarding, Personnel Management, Recruiting, Strategic Planning, Talent Management, Workforce Planning
Education
Rollins College 2007 — 2009
Master's degree, Human Resources
Fordham University 1997 — 2001
Bachelor of Arts (BA), Communication and Media Studies
GuideWell Connect; A GuideWell Mutual Company (Florida Blue) January 2014 - Present
Sole Proprietor July 2000 - Present
Florida Blue April 2013 - December 2013
Agency a la Carte October 2009 - March 2013
Water's Edge Magazine/Florida Times-Union August 2004 - June 2009
The Florida Times-Union June 1997 - July 2000
Liz Claiborne Footwear March 1996 - June 1997
Robin Shepherd Studios January 1997 - May 1997
Skills
Adobe Acrobat, InDesign, QuarkXPress, Photoshop, Constant Contact, Illustrator, PowerPoint, Microsoft Excel, Outlook, Bridge, Advertising, Graphic Design, Logo Design, Marketing Communications, Blogging, Corporate Identity, Art Direction, Newsletters, Brochures, Magazines, Publications, Integrated Marketing, Adobe Creative Suite, Social Media, Layout, Brand Development
Education
University of North Florida 1995 — 1997
Bachelor of Arts, Graphic Design
Florida State University 1986 — 1990
Bachelor of Science, Communications
Florida Blue May 2006 - Present
BlueCross BlueShield of Florida May 2006 - May 2012
AT&T 1999 - 2005
AT&T July 1997 - September 1999
Alestra August 1995 - July 1997
Skills
General Management, Quality Management, Brand Developement, Strategic Planning, Strategy Alignment, Sales
Education
Kennedy Western University 1995 — 2000
Ph.D., International Business Administration
Fordham Gabelli School of Business 1986 — 1987
MBA, Management & Finance
Frostburg State University 1974 — 1978
BA, Political Science
Florida Blue December 2013 - Present
Fanatics, Inc. June 2012 - December 2013
UF Health Jacksonville January 2011 - June 2012
Citizens Property Insurance August 2009 - January 2011
ING August 2007 - August 2009
Washington Mutual 2002 - 2006
Convergys December 2001 - June 2003
US Army August 1999 - February 2000
Skills
Active Directory, Windows Server, Cisco Technologies, Servers, Data Center, ITIL, Windows 7, System Administration, Troubleshooting, OSPF, CCNA, VPN, Routers, Networking, Firewalls, Network Security, Operating Systems, WAN, Technical Support, Network Design, Switches, Cisco Nexus, BGP, Cisco Routers, EIGRP, Network Engineering, TCP/IP, Load Balancing, Cisco Call Manager, MPLS, Cisco Wireless, VoIP, Microsoft Certified..., Software Installation, ASA, Ethernet, IPSec, Catalyst Switches, Network Administration, DNS, PIX, DHCP, HSRP, Cisco IOS, Juniper, Cisco ASA, Juniper Technologies
Education
Florida Technical College Jacksonville 2007 — 2008
Associate, Information Technology
Florida Technical College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Information Technology
Trivial Warfare February 2015 - Present
Adecco Group November 2014 - Present
Florida Blue November 2012 - November 2014
Blue Cross Blue Shield of Florida June 2010 - November 2012
Blue Cross Blue Shield of Florida 2006 - 2010
Skills
Health Insurance, Managed Care, Access, Employee Benefits, Insurance, Data Analysis, HIPAA, Healthcare, Call Centers, Provider Relations, Outlook, Customer Service, Medicare, Team Building, Software Documentation, Visio, Analysis, Process Improvement, SharePoint, Leadership, Medicaid, SDLC
Education
Florida State University - College of Business 2012 — 2014
Master of Business Administration (M.B.A.), Business
University of North Florida 2003 — 2006
B.S., Communication
Florida Blue July 2015 - Present
Web.com October 2014 - July 2015
MECLABS December 2013 - October 2014
MECLABS October 2013 - December 2013
MECLABS May 2013 - September 2013
Florida State University January 2013 - May 2013
VISIT FLORIDA January 2013 - May 2013
Florida State University October 2012 - May 2013
Kerr & Downs Research August 2012 - December 2012
Skills
Social Media Marketing, Marketing Strategy, Marketing, Microsoft Office, Quantitative Research, Analysis, Statistics, SPSS, Qualitative Research, Brand Development, Advertising, Integrated Marketing, Strategic Planning, Organization, Problem Solving, Tourism Research, Google Analytics, Adobe Analytics, Landing Page..., Email, Food Service, Tourism, Analytics, Market Research
Education
Florida State University 2012 — 2013
M.S. Integrated Marketing Communication, Marketing, 3.9
Florida State University 2008 — 2012
Media Communication and Psychology, Communication and Social Psychology
Florida Blue January 2013 - Present
U.S. House of Representatives January 2007 - January 2013
George Washington University January 2012 - April 2012
UPMC October 1998 - June 2005
Federation of American Hospitals September 1996 - October 1998
U.S. House of Representatives January 1991 - September 1996
Education
Florida State University 1986 — 1990
Bachelor's degree, Political Science
The George Washington University
Master's degree, Health Services Administration
Florida Blue August 1992 - Present
US Navy January 1969 - December 1973
Skills
Business Process..., Requirements Analysis, SDLC, Optical Character..., Scanners, Indexing, Fax Processing, Email Processing, Technical Architecture
Education
U.S. Navy 1969 — 1971
Advanced Electronics
Florida State University
Business, Management, Marketing, and Related Support Services
University of Central Florida
Business Administration and Management, General
University of Michigan
Duval Charter at Baymeadows TeacherWinegard ElementaryOctober 2014 - Present
Florida Blue March 2012 - November 2012
Universal Orlando Studios August 2011 - December 2011
Heart of Florida United Way June 2011 - August 2011
Einstein Bros Bagels January 2009 - May 2011
Florida State Reading and Writing Center September 2010 - April 2011
Skills
Event Planning, Marketing Communications, Marketing, Social Media Marketing, Social Media, Public Relations, Events Coordination, Marketing Strategy, Customer Service, Public Speaking, Coordinating Events, Constant Contact, Corporate Events, Meeting Planning, Advertising, Social Networking, Email Marketing, Direct Marketing, Microsoft Office
Education
Florida State University 2007 — 2011
Bachelors of Arts and Science, English
Valencia College
Technical Certificate, Elementary Education and Teaching
Florida Blue June 2009 - Present
Standard Pacific Homes February 2005 - February 2008
Florida Blue May 2000 - February 2005
Ernst & Young August 1996 - May 2000
Education
Florida State University 1994 — 1996
MBA
Valdosta State University 1984 — 1988
BBA, Accounting
Florida Blue June 2011 - Present
Blue Cross Blue Shield of Florida May 2010 - August 2010
NCCI Holdings, Inc May 2009 - August 2009
Skills
Actuarial Science, SAS, Health Insurance, Microsoft Excel
Education
Florida State University 2007 — 2011
B.S., Actuarial Science and Computer Science
Nemours Children's Health System April 2013 - Present
Wax Creative Services December 2001 - Present
Roy Wooley FX, "Face Off" on SyFy September 2012 - December 2012
Florida Blue April 2011 - August 2012
Gate Petroleum Company June 2001 - April 2012
Jacksonville 48 Hour Film Project February 2006 - July 2011
Nova Management Inc. October 2010 - April 2011
Blue Cross Blue Shield of Florida March 2008 - October 2010
The Staffing Solutions Group March 2010 - June 2010
Medical Partners of America August 2009 - September 2009
Skills
Crisis Communications, Publicity, Producing, Casting, Media Relations, Editing, Public Relations, Marketing Communications, Social Media, Internal Communications, Corporate Communications, Strategic Communications, Content Development, Press Releases, Video Production, Editorial, Corporate Blogging, Blog Marketing, Article Submission, Press Release Submission, Social Media Outreach, Press Release..., Key Message Development, Strategic..., Change Communications, Communication Consulting, Employee Research, Diversity & Inclusion..., Cultural Competency, Cultural Intelligence, Cross Cultural..., Message Development, Strategic Media..., Press Kit Development, Celebrity Outreach, Photo Shoot Production, Model Casting, Event Producing, Senior Management..., Global Communications, Disease Awareness..., Health Communication, Health Journalism, Consumer Healthcare, Health Marketing, Health Fairs, Screenwriting, Script Coverage, Treatment Writing, Final Draft
Education
Georgia State University 1997 — 1998
MFA coursework
Florida State University 1993 — 1995
Bachelor of Science
Orange Park High School 1987 — 1990
Diploma
Joe T. Robinson High School 1985 — 1986
HS
Florida Blue January 2014 - Present
Florida Blue December 2011 - January 2014
ProFormance Strategies, LLC October 2011 - December 2011
FPIC Insurance Group, Inc. June 2000 - October 2011
FPIC Insurance Group, Inc. 2005 - 2006
Employers Mutual, Inc. (EMI) 2002 - 2005
FPIC Insurance Group, Inc. 2000 - 2002
Prudential Financial 1996 - 2000
Arthur Andersen, LLP 1991 - 1996
Education
Florida State University 1992 — 1992
Bachelors, Finance (Cum Laude)
Florida State University 1987 — 1991
Bachelors, Accounting
Certified Public Accountant
Charleston High School
Florida Blue April 2013 - July 2014
Florida State College at Jacksonville February 2012 - April 2013
Fortus Technologies, Inc January 2010 - December 2011
Dufresne & Associates, CPA, PA September 2006 - January 2010
Finn's Brass & Silver Polishing, Inc August 1993 - May 2006
Course Technology, Inc. 1990 - 1993
Livermore, Klein July 1984 - September 1987
Skills
Microsoft Office, MS Project, Quickbooks, Manufacturing, Planning, Scheduling, Proposal Writing, Project Planning, Program Management, Contract Management, Project Management, Policy, Management, Process Scheduler, QuickBooks, Construction, Customer Service, Government, Strategic Planning, Nonprofits, Leadership, Fundraising, Event Planning, Public Relations, Team Leadership, Operations Management, Training, Account Management, Contract Negotiation, Logistics, Public Speaking, Budgets, Negotiation, Team Building, Sales, Healthcare, Process Improvement, Analysis
Education
Project Management Institute Northeast Florida 2009 — 2009
Certification, Project Management
University of North Florida - College of Business Administration 2007 — 2008
Project Management
University of Virginia, College at Wise 1980 — 1984
Bachelor of Science, Finance
Florida State University 1973 — 1975
Robert E. Lee High School 1970 — 1973
Florida Blue January 2002 - Present
Jacksonville University September 1998 - January 2002
Duval County Public Schools August 1985 - July 1998
Sumter County Public Library 1982 - 1985
Skills
Knowledge Management, Research, Genealogy, Library Science, Metadata, Online Research, Analysis, Content Management
Education
Florida State University 1981 — 1982
MLS, Library and Information Studies
Jacksonville University 1971 — 1975
BS, History
Florida Blue March 2013 - Present
Bank of America consultant APEX May 2012 - September 2012
Consultant to CSX November 2011 - July 2012
LPS (Lender Processing Services), INC January 2010 - January 2011
Internal PowerCell January 2001 - January 2010
Lender Processing March 1995 - January 2001
Skills
Technologies &..., e-Commerce, PMO/PMM,, Document Management,..., Web Services, CICS/Mainframe, EDI, MS Office Suites, MS..., Oracle, URM/UCM, , Silver Light, Magnified MSP,, HTML/HTTP, Visio,, Web Forms, Active X,, Customer CareNet,, WebConnect 3270, STARS, SMART, , Clarity, TCIS, TOPS, LYNC, On-Call, , Quality Center,, Clocks, WorkBrain, PeopleSoft,, Sharepoint admin, UNIX, TTG, TTC, Training Trax, HP-3000 Scanners, Accellion, Methodologies PMO/PMM,..., Successfactors TM..., Visio, E-commerce, ITIL, Program Management, Microsoft Office..., Analysis, CRM, Leadership, Management, Process Improvement, Project Management, SDLC, SharePoint, Unix, Vendor Management
Education
Jacksonville University 2009 — 2011
Bachelor of Sciences, Social Sciences / Minors: Sociology and Political Sciences
Florida State University
Florida Blue June 2015 - Present
Zucker, Goldberg & Ackerman, LLC January 2009 - June 2015
4 S Technologies LLC January 2009 - June 2015
BAE Systems January 2008 - December 2008
Lender Processing Services, Inc. (LPS) November 1997 - February 2007
Fidelity National Information Services 1997 - 2007
Bank of America 1989 - 2001
Bank of America August 1986 - November 1997
JPMorgan Chase January 1980 - December 1981
Skills
Contract Negotiation, Contract Management, Negotiation, Microsoft Office, Financial Analysis, Drafting Agreements, Lexus, Supply Chain, Supplier Negotiation, outlook, sharepoint, Vendor Management
Education
Florida State University 1976 — 1979
BS, Finance, General
Florida Blue April 2012 - Present
American General Life and Accident February 2011 - September 2011
Colonial Life September 2005 - January 2007
Skills
Sales, Health Insurance, Life Insurance, Disability Insurance, Term Life Insurance, Fixed Annuities, Long-term Care, Employee Benefits, Property & Casualty..., Sales Management, Underwriting, Insurance
Education
Gemological Institute of America 2001 — 2005
Graduate Diamond, Gemology
Kaplan University
Business Management/ Marketing
Florida Blue June 2013 - Present
Florida Blue March 2012 - June 2013
Provena United Samaritans Medical Center October 2010 - October 2011
Blue Cross Blue Shield of Illinois March 2008 - September 2010
Coldwell Banker Honig-Bell January 2007 - April 2009
Sleep Inn & Suites March 2003 - April 2008
Skills
Multitasker, Researcher, Highly Analytical, Prompt, Efficient, Dedicated, Reliable, Claims, Hospitals, Billing, Healthcare, Insurance, Word, Excel, Customer Service, Health, Administration, Microsoft Office, General Insurance, Health Insurance, Employee Benefits, Medicare Supplements, Reserving, Group Health, Microsoft Word, Call Centers, Account Management, Customer Retention, Finance, Claim, Microsoft Excel, Medicare, Sales, Team Building
Education
Franklin University 2009 — 2011
Bachelors of Science, Business Administration
Florida Blue January 2011 - Present
Bank of America May 1996 - January 2011
Blue Cross Blue Shield of Florida February 1990 - May 1996
Computer Power October 1985 - February 1990
Skills
Data Warehousing, Enterprise Architecture, Architectures, Data Modeling, ETL, Microsoft SQL Server, Information Technology, COBOL, DB2, MySQL, Sybase
Education
University of North Florida 1986 — 1991
Master of Business Administration
Florida State University - College of Business 1982 — 1985
Mgmt Info Systems, Business, Information Technology
First Coast Service Options, Inc. May 2015 - Present
Florida Blue August 2013 - May 2015
inventiv Medical Management August 2012 - August 2013
First Coast Service Options, Inc. February 2004 - August 2012
University of Florida March 2001 - June 2003
McIver Urology Clinic April 2000 - March 2001
Nation's Healthcare Home Health Agency 1997 - 1999
Skills
Nursing, Quality Management, Medicare, Clinical Research, Radiation Oncology, Certified Professional..., Medical Documentation..., ISO Standards, Clinical Trials, Clinical Management, Healthcare, Policy, Quality Improvement, Healthcare Management, Healthcare Information..., HIPAA, Medical Coding, Healthcare Industry, Health Policy, Disease Management, Inpatient, Hospitals, Healthcare Consulting, Quality Auditing, Government, Utilization Management, Risk Management, Patient Safety, Data Analysis, Accreditation, Managed Care, Auditing, Cross-functional Team..., Team Building, Access, Radiation Therapy, Informatics, Research, Change Management, Analysis, EMR, ICD-9, Health Insurance, Medical Terminology, Microsoft Excel, Patient Outcomes, Outlook, Medical Billing, Health Education, JCAHO
Education
Jacksonville University 1992 — 1995
BSN, Nursing
Florida Community College at Jacksonville 1990 — 1993
Seminole Boosters, Inc. January 2014 - Present
Florida Blue May 2012 - August 2012
Skills
Time Management, Leadership, Public Speaking, Sales, Positive Personality, Selling, Insurance, Customer Service, Marketing, Persuasion, Event Management, Teamwork, College Football, Recruitment Marketing, Strategy
Education
Florida State University - College of Business 2009 — 2013
Risk Management/Insurance & Finance
Florida Blue June 2015 - August 2015
Skills
Finance, Microsoft Excel, Microsoft Office, Customer Service, Financial Analysis, Leadership, PowerPoint, Microsoft Word, Market Research, E-procurement, Market Intelligence, SharePoint, Cloud Applications, Business Strategy, Marketing
Education
Florida State University 2011 — 2016
Bachelor’s Degree, Economics, Senior
Florida Blue May 2012 - Present
Florida Blue October 2010 - May 2012
Florida Blue August 2004 - October 2010
The Art Institute of Jacksonville September 2008 - May 2009
Florida Blue March 2001 - August 2004
Skills
Project Management, Program Management, Process Improvement, Microsoft Project, Cross-functional Team..., Project Planning, AutoCAD, Archibus, Interior Design, Construction Management, Construction Document..., Organization Skills, Lease Negotiations
Education
University of North Florida 2005 — 2007
Master of Business Administration (MBA), Construction Management
Florida State University 1997 — 2000
Bachelor of Science (BS), Interior Design
Fidelity National Financial March 2015 - Present
Kemper Corporation May 2013 - February 2015
Kemper Corporation June 2010 - May 2013
Kemper Corporation June 2008 - June 2010
Kemper Corporation July 2006 - June 2008
Kemper Corporation June 2005 - July 2006
Kemper Corporation February 2003 - June 2005
Florida Blue May 2001 - February 2003
Florida Blue November 1999 - May 2001
Florida Blue July 1998 - November 1999
Skills
Project Portfolio..., SDLC, Process Improvement, Business Analysis, Visio, Business Process..., Risk Management, SharePoint, IT Management, Security, Quality Assurance, Software Documentation, Requirements Gathering, Requirements Analysis, PMP, Business Process, PMO, Systems Analysis, Software Project..., Vendor Management, Capital Management, Financial Analysis, Analysis, Governance, Project Management
Education
Jacksonville University 2005 — 2007
MBA, Business Administration and Management, General
Florida State University 1993 — 1995
BS, Political Science / Chemistry Minor
Vizergy Digital Travel Marketing April 2015 - Present
Florida Blue April 2012 - January 2015
HSN October 2011 - April 2012
GuideWell 2012 - 2012
HSN February 2011 - October 2011
HSN May 2009 - February 2011
HSN March 2009 - May 2009
Clutch Magazine January 2008 - August 2008
Talbots January 2007 - July 2007
Wachovia, A Wells Fargo Company October 2002 - July 2007
Skills
E-commerce, Merchandising
Education
Florida State University 2007 — 2009
Bachelor of Science, Textiles and Consumer Sciences; Textile Merchandising
Florida Blue June 2015 - Present
Accountemps April 2013 - May 2015
TEKsystems May 2012 - March 2013
TEKsystems September 2010 - May 2012
Avis Budget Group August 2006 - August 2008
Skills
Government Services IT..., Technical Recruiting, Benefits Negotiation, Contract Recruitment, Staff Augmentation, Staffing Services, Applicant Tracking..., Talent Acquisition, Data Modeling, Government Services, College Recruiting, Recruiting, IT Recruitment, Screening, Temporary Placement, Internet Recruiting, Information Technology, Screening Resumes, Networking, Business Intelligence, Onboarding, Interviews, Resource Management, Consulting, SharePoint, SDLC, CRM, Temporary Staffing, Human Resources, Management, Training, Leadership, PeopleSoft, Vendor Management, Permanent Placement, Salesforce.com, Sourcing, Outsourcing, Cold Calling, Executive Search, Employee Benefits, Building Relationships, Professional Services, Sales, Finance, Talent Management, Telecommunications, Account Management, Employee Training, Business Networking
Education
Florida State University - College of Business 2008 — 2010
B.S., Finance
Right Management-Florida/Caribbean August 2014 - Present
FreshJax August 2014 - Present
Florida Blue January 2012 - August 2014
Florida Blue November 2009 - December 2011
MOCA Jacksonville January 2009 - November 2009
Natural History Museum June 2008 - November 2008
Skills
Project Management, Sales, Professional Services, Process Improvement, Business Analysis, Strategic Planning
Education
Florida State University 2004 — 2008
Bachelor’s Degree, Art History, Criticism and Conservation
Hampton Inn Jacksonville/PonteVedra Beach May 2014 - Present
Florida Blue 2009 - 2011
Quality Inn and Suites May 2007 - November 2007
Skills
Business Analysis, Access, Budgets, Competitive Analysis, Insurance, Microsoft Office, PowerPoint, Marketing, Data Analysis, Microsoft Excel, Project Management
Education
Florida State University 2004 — 2009
Bachelor's degree, Economics
Nemours Children's Health System 2013 - 2015
Nemours Children's Health System 2006 - 2013
Florida Blue 1991 - 2005
GE 1987 - 1991
Skills
Internal Communications, Marketing Communications, Public Relations, Community Relations, Corporate Communications, Strategic Communications, Brand Development, Media Relations, Marketing Strategy, Healthcare, Advertising, Strategy, Reputation Management, Public Affairs, Community Development, Crisis Communications, Blogging, Marketing, Nonprofits, Editing, Fundraising, Strategic Planning, Press Releases, Management, Social Media, Copywriting, Public Speaking, Newsletters, Email Marketing, Event Planning, Event Management, Social Media Marketing, Publicity, Philanthropy, Social Networking, Online Marketing, Facebook, Leadership, Digital Marketing, Community Outreach, Brand Management, Speech Writing, Volunteer Management, Web Content, Content Development, Proposal Writing, Direct Mail, Integrated Marketing, Community Engagement, Grant Writing
Education
Fordham University
Bachelor of Arts, Communications
University of New Haven
Business Administration and Management, General
Baptist Health Associate Care ProviderBaptist HealthMay 2010 - November 2013
SunGard Corbel October 2006 - May 2009
inVentiv Health September 2004 - May 2006
Citistreet LLC July 1997 - April 2003
Florida Blue October 1990 - July 1997
Walt Disney World October 1983 - January 1988
Skills
Healthcare, Strategic Planning, Team Building, Process Improvement, Customer Service, Training, Social Media, Event Planning, Microsoft Excel, Sales, Healthcare Management, System Implementations, Business Analysis, Leadership, Public Speaking
Education
Florida State College at Jacksonville 2009 — 2011
Physician Assistant - prerequisites
University of North Florida 1996 — 1998
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Stetson University 1985 — 1989
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Florida Blue
Skills
Administrative..., Outlook, Data Entry, Healthcare, Customer Service, Office Management, HIPAA, Microsoft Office, PowerPoint, Microsoft Excel, Event Planning, Microsoft Word, Spreadsheets, Access, Medical Terminology, Health Insurance, Public Speaking, Visio, Office Administration, PeopleSoft, Medicare, Healthcare Management, Administrative...
Education
Florida State College at Jacksonville 1999 — 2002
Associate of Arts (AA), Business Administration and Management, General, 3.8
Next Steps Inc January 2013 - Present
Hubbard House, Inc. January 1999 - Present
Florida Blue February 1998 - Present
NEFCADA January 2005 - October 2009
Skills
Health Insurance, Public Speaking, Medicare, Public Relations, Managed Care, Event Planning, Time Management, Teaching, Team Building, Program Development, Strategic Planning, Volunteer Management, Nonprofits, Fundraising, Community Outreach, Healthcare, Customer Service, Case Management
Education
Florida State College at Jacksonville 2001 — 2004
Associate of Arts (A.A.), Business Administration and Management, General, 3.5
Florida State College at Jacksonville 2000 — 2004
Associate of Arts (AA), Business Administration and Management, General, 4.0
Florida Blue July 2013 - Present
The Hamilton Collection (The Bradford Group) February 2013 - July 2013
Gaglione and Dumas November 2009 - October 2012
Creative Documents 2006 - 2009
The Hamilton Collection (The Bradford Group) April 2003 - May 2006
Collectiblestoday.com (The Bradford Group) January 2000 - April 2003
VacationTV.com/ByeByeNow.com June 2000 - August 2000
uShopTV.com March 2000 - May 2000
WAMI-TV/ Miami USA Broadcasting November 1998 - March 2000
Skills
Customer Service, Microsoft Office, Marketing, Merchandising, Sales, Social Media, Strategic Planning, Public Speaking, Public Relations, Leadership, Social Media Marketing, Team Building, Marketing Communications, Advertising, Email Marketing, Microsoft Word, Integrated Marketing
Education
Florida State University 1993 — 1998
Bachelor of Science (B.S.), Communications
Harvard University 1995 — 1995
Summer Program, Ukrainian Language
Benefitfocus 2014 - Present
Florida Blue 1990 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Strategic Planning, Leadership, Marketing Strategy, Project Management, Sales & Marketing..., Account Management, Social Media, Sales, Brainshark, Sales Operations, Public Speaking, Sales Management, Marketing Communications, Team Leadership, Management, Healthcare, Sales & Marketing..., B2B, Integration, Mobile Devices, Program Management, Team Building
Education
Florida State University
Economics
Northwestern University - Kellogg School of Management
Bristow Group April 2015 - Present
Bristow Group Inc. May 2013 - March 2015
Florida Blue August 2011 - April 2013
The Walt Disney Company January 2009 - June 2009
American Golf Corporation 2004 - 2009
Skills
Event Planning, Leadership, Management, Project Management, Public Speaking, Program Management, Project Planning, Social Media, Training, Analysis, Time Management, New Business Development, Community Outreach, SharePoint, Customer Service
Education
University of Mississippi - School of Business Administration 2010 — 2011
Masters, Business Administration
Florida State University - College of Business 2005 — 2008
Bachelors of Arts, Management
Cigna November 2014 - Present
Florida Blue October 2013 - October 2014
Florida League of Cities June 2011 - October 2013
West Central Florida Area Agency on Aging November 2010 - June 2011
Tampa YMCA July 2010 - June 2011
Health Designs Inc. March 2008 - May 2011
St. Joseph's Hospital March 2008 - May 2011
Skills
Health Education, Public Health, Wellness, Fitness, Prevention, Coaching, Diabetes, Health Promotion, Community Health, Grant Writing, Healthcare, Public Speaking, Employee Wellness, Leadership, Program Management, Customer Service, Strategic Planning
Education
University of South Florida 2008 — 2010
MPH, Health Education
University of South Florida 2004 — 2007
BS, Exercise Science
Florida State University 2002 — 2004
Bachelor's degree, Nursing
Florida Blue September 2011 - Present
Cantina Laredo Mexican Restaurant March 2012 - Present
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, FrontPage, Siebel, Oracle, Customer Service, Multi Tasking, Problem Solving, Invoicing, Account Reconciliation, Work in A Fast Paced...
Education
Florida State University 2002 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Tallahassee Community College 2005 — 2006
Associate of Arts (A.A.), General Studies
GUESS?, Inc. November 2013 - Present
Kappa Delta Chi Sorority, Inc. 2013 - Present
Kappa Delta Chi Sorority, Inc. 2013 - Present
Florida Blue May 2012 - Present
ENK International June 2013 - August 2013
Florida State University August 2011 - May 2013
DSW October 2009 - June 2011
Skills
Social Media, Microsoft Office, Public Relations, PowerPoint, Public Speaking, Microsoft Word, Event Planning, Facebook, Microsoft Excel, Photoshop, Editing, Marketing Communications, Social Networking, Press Releases, Time Management, Clerical Skills, Multi Tasking, Sales, Customer Service, Social Media Marketing, Visual Merchandising, Leadership, Fashion, Retail, Coordinating Events, Organization, Marketing Research, Trade Shows, Selling, Merchandising, Team-oriented, Training, Spanish, Advertising
Education
Florida State University 2011 — 2013
Bachelor of Science, Retail Merchandise and Product Development
Miami Dade College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Florida Blue September 2012 - Present
Florida Blue November 2010 - September 2012
Florida Blue December 2008 - October 2010
Florida Blue April 2007 - November 2008
Skills
Process Improvement, Customer Relations, Six Sigma, Strategic Planning, Cross-functional Team..., Vendor Management, Leadership, Customer Service, Team Building, Health Insurance, Business Analysis, Call Centers, Inventory Management, Insurance, Data Analysis, Healthcare, Program Management, Project Planning, Coaching
Education
Florida State University 2002 — 2005
Bachelor of Arts, Political Science, History
University of North Florida January 2007 - Present
Florida Blue July 2001 - December 2006
Skills
Public Speaking, Higher Education, Teaching, Community Outreach, Research, Event Planning, Microsoft Office, Libraries, Academic Libraries, Six Sigma, Information Technology, Outlook
Education
Florida State University
Master of Library & Information Science (M.L.I.S.), Information Science/Studies
Jacksonville University
History, American History (United States)
Florida Blue July 2014 - Present
Southern New Hampshire University June 2014 - December 2014
US Tech Solutions March 2012 - July 2013
DeVry University May 2009 - August 2012
Tallahassee Community College February 2011 - March 2012
Tallahassee Community College August 2010 - December 2011
Tallahassee Community College September 2009 - November 2010
Florida Agricultural & Mechanical University May 2010 - July 2010
Pearson Learning Solutions December 2008 - May 2009
Intelligent Decision Systems, Inc. 2008 - 2008
Skills
Instructional Design, Distance Learning, E-Learning, ADDIE, Teaching, Instructional Technology, Technical Writing, Curriculum Design, Instructor-led Training, Blended Learning, Educational Technology, Higher Education, Adult Education, Program Management, Courses, Learning Management..., Needs Analysis, Training, Leadership Development
Education
Florida State University 2006 — 2008
Master's, Instructional Systems
Florida Agricultural and Mechanical University 2001 — 2005
Bachelor of Science (B.S.), Industrial Engineering
The Montano Group, LLC May 2008 - Present
Xerox October 2008 - August 2013
Florida Blue 1997 - 2008
First Coast Service Options, Inc. (Subsidiary of Florida Blue) 2005 - 2006
First Coast Service Options, Inc. (Subsidiary of Florida Blue) 2003 - 2005
First Coast Service Options, Inc. (Subsidiary of Florida Blue) 1999 - 2003
First Coast Service Options, Inc. (Subsidiary of Florida Blue) 1997 - 1999
Skills
Leadership Management, Change Management, Program Management, Project Management, Information Technology, Business Process..., Business Process..., Continuous Improvement, Process Optimization, Iso 9000, Six Sigma, Cross-functional Team..., Leading Diverse Teams, Entrepreneurship, New Business Development, Strategic Planning, Healthcare, Healthcare Management, Health Insurance, Professional Mentoring, Coaching, Executive Coaching, Management Coaching, Medicare, Medicare/Medicaid, Process Improvement, Executive Management, Integration, Business Development, Operations Management, Team Building, Management, Business Strategy, Enterprise Software, Project Planning, PMO, Business Transformation, Training, Management Consulting, Budgets, Strategy, Managed Care, Healthcare Consulting
Education
University of Sunderland 2008 — 2013
Doctor of Philosophy (Ph.D.)
Harvard Business School 2001 — 2002
Certificate
Florida State University 1990 — 1991
Master of Science
Florida State University 1988 — 1990
Bachelor of Science
Florida Blue July 2015 - Present
Finke Consulting July 2015 - Present
Skills
Security, Disaster Recovery, Security Assessments, Network Security, Penetration Testing, Web Application Security, Networking, Information Security, Network Design, Vulnerability Assessment, Security Awareness, Windows, Wireless Security, Computer Security, Virtualization, Windows Server, VMware, Mobile Device Management, Linux, Cloud Security, Firewalls, Threat Modeling, Identity Management, Log Management, Application Delivery, Applications Delivery, Cisco Technologies, Vulnerability Management, ITIL
Education
Florida State University 1999 — 2004
Bachelor of Science, Computer Science
DerbyCon PowerShell Class
Florida Blue May 2013 - Present
Winn Dixie Stores January 2010 - May 2013
Skills
PeopleSoft HCM, SQL, SQR, Business Analysis, Crystal Reports, ERP, Employee Relations, HRIS, Human Resources, PeopleSoft, PeopleTools, Process Improvement, Requirements Analysis, Requirements Gathering, SDLC, Systems Analysis, Visio
Education
Florida State University - College of Business 1991 — 1996
Florida Blue January 2014 - Present
Blue Cross Blue Shield of Florida April 2005 - December 2013
Convergys March 2004 - March 2005
Lowe's Companies, Inc. January 2003 - February 2004
Florida Blue January 2001 - December 2002
Skills
Leadership Development, Instructional Design, Process Improvement, Training, Leadership, Healthcare, Team Building, Employee Training, Coaching, Workshop Facilitation, Strategic Planning, Change Management, Blended Learning, Provider Relations, Program Management, Vendor Management, Health Insurance, SharePoint, Learning Management, Organizational..., Performance Management, E-Learning, Staff Development, Agile Methodologies, Rally, Professional Mentoring, Leadership Mentoring
Education
Webster University 1996 — 1998
Master of Arts (MA), Human Resources Management and Services
Florida State University 1981 — 1986
Bachelor of Arts (B.A.), Business Administration and Management, General
Florida Blue 2013 - Present
ReliaQuest 2011 - 2012
Allstate Workplace Division 2002 - April 2011
Semtor 2000 - 2002
Skills
IT Management, Team Leadership, Agile Project Management, IT Strategy, Project Management, IT Operations, Thought Leadership, Change Management, Leadership Development, .NET, SDLC, Strategic Leadership, Innovation, Entrepreneurship, PMP, MBA, Microsoft Technologies
Education
University of Florida - Warrington College Of Business
MBA
Florida State University
BS
Florida Blue October 2013 - Present
Horizon Blue Cross Blue Shield of New Jersey June 2011 - October 2013
Horizon Blue Cross Blue Shield of New Jersey January 2010 - June 2011
Horizon Blue Cross Blue Shield of New Jersey September 2005 - January 2010
Horizon Blue Cross Blue Shield of New Jersey January 2003 - September 2005
Horizon Blue Cross Blue Shield of New Jersey June 2001 - January 2003
Aetna, INC. September 1999 - May 2001
Prudential Financial May 1996 - September 1999
Skills
Managed Care, Healthcare Consulting, Health Insurance, Medicaid, Medicare, HIPAA, Program Management, Health Policy, Healthcare, Healthcare Management, Claim, Health Law, Insurance, Mergers & Acquisitions, Process Improvement, Fraud, Risk Management, Litigation, Corporate Law, Healthcare Industry, Employee Benefits, Project Management, Vendor Management, Change Management, Corporate Governance, Strategic Planning, Privacy Law, Health Care Reform, Medical Compliance, HMO, Medicare Part D, Provider Relations, Network Development, Pharmacy Benefit..., PPO
Education
Georgetown University
BSBA, Finance
Seton Hall University School of Law
ADT August 2010 - December 2014
Florida Blue February 2006 - January 2007
Fonterra (NZ) June 2002 - January 2006
Learning Media March 2001 - March 2002
Spark Digital NZ (formerly Wang NZ) June 1998 - June 2000
Martin Information Services, Inc August 1996 - March 1998
Tallahassee FreeNet (Leon Co Public Library) February 1994 - September 1995
Florida State University Press April 1989 - October 1992
Skills
RUP, ITIL, Business Management, Integration, SDLC, Business Process, Software Documentation, Business Analysis, Program Management, Testing, Agile Methodologies, Vendor Management, Software Development, Quality Assurance, Databases, Project Management, Process Improvement, Security, IT Service Management, Solution Architecture, Enterprise Software, Leadership, Analysis, Requirements Analysis, Management
Education
Florida State University 1990 — 1994
MS, Instructional Systems Design
Florida State University 1986 — 1989
BA, English - Multimedia, Writing
Florida Blue November 2010 - Present
MassMutual Financial Group July 2008 - December 2010
Nestle Waters October 2004 - May 2008
Skills
Insurance, Disability Insurance, Long-term Care, Health Insurance, Account Management, Life Insurance, Direct Sales, New Business Development, Cold Calling, Employee Benefits, Finance, Financial Services, Leadership, Sales, Securities, Fixed Annuities, Relationship Management, Small Business
Education
Florida State University 1995 — 2000
Blue Cross and Blue Shield of Minnesota August 2014 - Present
Aetna Better Health January 2012 - July 2014
Resolution Health Inc / Wellpoint 2009 - 2011
Health Care Service Corporation December 2002 - August 2009
Florida Blue 1997 - 2000
Skills
Disease Management, Utilization Management, Health Policy, Managed Care, Medicare, Medicaid, Healthcare, Healthcare Management, Health Insurance, Healthcare Information..., Pharmacy Benefit..., Hospitals, Network Development, HIPAA, Informatics, Healthcare Consulting, Healthcare Industry, Public Health, NCQA, Provider Relations, Physicians, EHR, Quality Improvement, HEDIS, EMR, Internal Medicine, Medical Education, Physician Relations, Clinical Research, Revenue Cycle, Patient Safety, HMO, Health Information..., PPO, Health Care Reform, Medicine
Education
University of Pennsylvania - The Wharton School 1989 — 1991
MBA, Health Care, Finance
Georgetown University
BS, Biology
Georgetown University School of Medicine
MD, Medicine
Aetna June 2015 - Present
Florida Blue November 2012 - June 2015
Florida Blue October 1997 - November 2012
Blue Cross Blue Shield of Florida February 2006 - October 2007
Blue Cross Blue Shield of Florida April 2004 - April 2006
Blue Cross Blue Shield of Florida January 2002 - April 2004
Blue Cross Blue Shield of Florida March 2000 - January 2002
Skills
Marketing, Sales, PMP, Program Management, Healthcare, HIPAA, Claims Handling, Customer Service, Market Research, Process Improvement, Team Building, Health Insurance, Leadership, Strategic Planning, Business Analysis, Business Requirements, Employee Benefits, Insurance, Management, SDLC, Training, Software Documentation
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida State University - College of Business 1992 — 1996
Bachelor of Science, Marketing
Florida Blue February 2012 - Present
Health Designs Incorporated November 2011 - December 2011
Saint Louis University School of Law August 2010 - May 2011
Saint Louis University Medical Group May 2010 - July 2010
The Methodist Hospital May 2009 - August 2009
Clifford Chance June 2008 - August 2008
Skills
Legal Research, Legal Writing, Healthcare Transactions, Healthcare Consulting, Microsoft Office, Microsoft Excel, Microsoft Word, Business Strategy, Business Analysis, Healthcare Compliance, Contract Negotiation, Contract Analysis
Education
Saint Louis University School of Public Health 2008 — 2011
Masters, Healthcare Administration
Saint Louis University School of Law 2007 — 2011
J.D./MHA, Health Law, Business Transactions
Florida State University 2003 — 2007
B.A., English
SSM 1999 — 2003
Florida Blue April 2015 - Present
Florida Blue March 2014 - April 2015
Capital Health Plan August 2008 - March 2014
Skills
Data Analysis, Medicare, Statistics, Insurance, Econometrics, Policy, Finance, Healthcare, SAS, Managed Care, Health Economics, Healthcare Analytics, Research, Stata, SQL, Microsoft Office, Problem Solving, Time Management, Access, R, Macroeconomics, Microeconomics, Regression Analysis, Regulatory Analysis, Medicare/Medicaid...
Education
Florida State University 2007 — 2008
MS, Economics
Northern Illinois University 2003 — 2007
BS, Economics
Liceu Nacional 1992 — 1997
Florida Blue October 2014 - Present
PMA USA July 2013 - Present
SP Insurance Solutions Inc. August 2001 - Present
WHS Staff Services April 2001 - Present
Alliance Sales & Marketing Inc June 2011 - May 2013
Skills
Human Resources, Negotiation, Payroll, Insurance, Employee Benefits, Employee Relations, Customer Service, Change Management, Leadership, Cold Calling, Sales, Management, Customer Retention, Disability Insurance, Recruiting, Account Management, Life Insurance, Health Insurance, Term Life Insurance, Small Business, Workers Compensation, Coaching
Education
Florida State College at Jacksonville 1985 — 1986
Florida State College at Jacksonville 1985 — 1986
Florida Blue January 2012 - Present
Blue Cross Blue Shield of Florida 2001 - June 2012
Encore Development 2000 - 2001
Skills
Insurance, Healthcare, SharePoint, Disaster Recovery, Information Technology, Process Improvement, Team Building, Business Analysis, IT Management, Leadership, Business Process..., Consulting, Health Insurance, Contract Negotiation, Program Management, Access, Strategic Planning, SDLC, Visio, Requirements Gathering, Software Documentation, Business Intelligence
Education
Florida State University 1987 — 1991
B.S.
Fletcher High School 1984 — 1987
Incepture July 2014 - Present
Parsons Brinckerhoff 2013 - 2014
Florida Blue 2009 - 2013
Florida Blue 2002 - 2009
Florida Blue 2000 - 2002
Federal Reserve Bank of Atlanta 1996 - 2000
American Express 1994 - 1996
American Express 1992 - 1994
American Express 1990 - 1992
Edelman 1988 - 1990
Skills
Captivate, Instructional Design, Needs Analysis, Blended Learning, ADDIE, Learning Management, Employee Training, Visio, Organizational..., Instructor-led Training, SnagIt, Leadership Development, Workshop Facilitation, E-Learning
Education
Florida State University
M.S., Instructional Systems
University of Florida
B.S., Telecommunication/Business
Florida Blue July 2015 - Present
Black Knight Financial Services December 2014 - May 2015
Florida Blue July 2014 - November 2014
Green Tree Servicing May 2014 - July 2014
EverBank December 2012 - April 2014
Homeward Residential, Inc. January 2011 - December 2012
Lender Processing Services, Inc. (LPS) September 2010 - January 2011
Lender Processing Services, Inc. (LPS) March 2010 - September 2010
Lender Processing Services, Inc. (LPS) May 2009 - March 2010
Lender Processing Services, Inc. (LPS) November 2007 - May 2009
Skills
Process Improvement, Mortgage Lending, Default, Analysis, Loan Servicing, Call Centers, Training, Loans, Mortgage Servicing, Loss Mitigation, Credit, Loan Origination, Finance, Sales, FHA, Residential Mortgages, Mortgage Banking, Banking, Mortgage Underwriting, Financial Risk, Negotiation, Foreclosures, Underwriting, Credit Analysis, Credit Risk, Loan Modifications
Education
Florida Technical College 2001 — 2003
Associate's degree, Business Administration and Management, General, 3.8
Florida Blue October 2008 - Present
Florida Department of Law Enforcement May 2004 - September 2008
Florida Department of Law Enforcement May 2003 - May 2004
Florida Agency for Workforce Innovation September 2002 - May 2003
Education
Florida State University 2003 — 2006
Master of Science, Sociology
University of Florida 1998 — 2002
Bachelor of Arts, Sociology
Citizen's Academy
Citizen's Academy
Florida Blue May 2013 - Present
YP Holdings formerly AT&T Advertising Solutions December 2009 - May 2013
AT&T Advertising Solutions April 2008 - December 2009
Mayo Clinic December 2000 - April 2008
Skills
SEM, Online Advertising, Mobile Marketing, Account Management, Sales Presentations, Advertising, Google Adwords, B2B, Mobile Advertising, Coaching, Local Search, Call Center, Sales Management, Direct Sales, Lead Generation, System Administration, Windows, Windows Server, Windows Vista, Citrix, Servers, Network Administration, Wireless Networking, MCSA, CompTIA A+ Certification, N+ Certified, Hardware, Management, SEO, PPC, Leadership, Sales, Salesforce.com, Call Centers
Education
Florida State University - College of Business 1996 — 2000
BS, Management Information Systems
BCBSNC October 2014 - Present
BCBSNC 2013 - October 2014
BCBSNC 2008 - 2013
BCBSNC 1999 - 2008
Florida Blue 1996 - 1999
Skills
Employee Benefits, Healthcare, Health Policy, Health Insurance, Sales, Manage Client..., Medicare, Coaching, Key Account Management, Employee Wellness, HIPAA, Healthcare Industry, Pharmacy Benefit..., Program Management..., Sales Presentation..., Manage client..., Disease Management, Vendor Management, Third Party Vendor...
Education
Florida State University - College of Business
Bachelors, Marketing
Florida Blue September 2011 - Present
Florida Blue June 2008 - August 2011
Self Employed November 2005 - June 2008
USAA September 2003 - May 2005
Education
University of Central Florida 2007 — 2011
Master's degree, Nonprofit Management
Florida State University 1999 — 2003
Bachelors, Political Science & Criminal Justice
Florida Blue December 2007 - May 2014
RJ Wilson of Md November 2006 - June 2007
Anthem April 2004 - November 2006
Cobalt BCBS February 2003 - April 2004
Cigna July 1998 - February 2003
Skills
General Insurance, Casualty, Insurance, Reinsurance, Underwriting, Health Insurance, Claim, Commercial Insurance, Commercial Lines, Property & Casualty...
Education
Forsyth Technical Community College
Florida Blue 2014 - Present
Blue Cross Blue Shield of Florida October 2010 - October 2014
Blue Cross September 2007 - June 2010
Skills
@Risk, Medicare, Health Insurance, Managed Care, Enterprise Risk..., Healthcare Industry, HIPAA, Insurance, Healthcare Consulting, Healthcare Management, Process Improvement, SDLC, Business Analysis, Vendor Management, Strategic Planning, Leadership, Business Development, Compliance, Health Policy
Education
Florida State University - College of Business 2008 — 2009
MSM-RMI, Risk Management and Insurance
Jacksonville University 2003 — 2005
Bachelor of Science, Organizational Leadership
Florida Blue May 2006 - Present
Blue Cross Blue Shield of Florida August 1998 - August 2006
Skills
Health Insurance, Customer Service, Claims Resolution, Process Improvement, SharePoint, Data Analysis, Databases, Online Research, Project Management, PeopleSoft, Microsoft Office, Medicare/Medicaid..., Business Planning, Report Writing, Six Sigma, Project Planning, Digital Libraries, Cataloging, Metadata, Social Media, SEO, Creative Writing, Healthcare Marketing, CMS, Spreadsheets, Medical Records
Education
Florida State University 2008 — 2010
Masters, Library and Information Studies
University of North Florida 1998 — 2005
Bachelor, Business Administration
Fanatics, Inc. December 2013 - March 2014
PaySpan, Inc. March 2013 - September 2013
Florida Blue March 2010 - March 2013
Gamers For A Cure August 2010 - December 2011
Florida State University October 2006 - January 2009
Florida State University 2008 - 2009
Skills
EDI ANSI X12, Data Analysis, SDLC, Agile & Waterfall..., CRM, Test Planning, XML, WMS Implementations, Testing, Scrum, Agile Methodologies, Software Quality..., Test Case Generation, Healthcare Information..., User Acceptance Testing, Regression Testing, SQL, EDI, ALM, Quality Center, Client/server, DB2, Software Documentation, Software Project..., Software Testing Life..., Business Process, Business Requirements, Technical Writing, Process Improvement, Microsoft SQL Server, SQL Server Management..., TFS, Visio, JIRA, SSRS, Test Cases, Time Management, Research, Management
Education
Florida State University 2006 — 2009
Bachelor of Arts, English, Media Theory, Film Studies
Florida Blue July 2014 - Present
Florida Blue July 2012 - July 2014
Blue Cross Blue Shield of Florida September 2010 - June 2012
Blue Cross Blue Shield of Florida October 2005 - August 2010
Blue Cross Blue Shield of Florida July 1989 - September 2005
Blue Cross Blue Shield of Florida January 1988 - June 1989
Skills
Provider Relations, Health Insurance, Vendor Management, Medicare, Managed Care, Project Management, Program Management, Provider Network..., PPO, HMO, Healthcare, Network Development, Process Improvement, Employee Benefits, Insurance, Strategic Planning, Project Planning, Software Documentation, Change Management, Cross-functional Team..., HIPAA, Healthcare Industry, Data Analysis, Healthcare Information..., Team Building, Strategy, Healthcare Management, Management, Analysis, Leadership, Business Analysis, Business Process..., SDLC, Executive Management, Access, Health Policy, Medicaid, SharePoint, PMP, Claim, Business Intelligence, Call Centers, Business Process, Risk Management, Six Sigma, Medicare Part D, IT Strategy, Credentialing, Project Portfolio..., Visio
Education
Jacksonville University 1997 — 1999
Masters of Business Administration (MBA)
Florida State University 1984 — 1987
Bachelor of Science (B.S.), Finance
Raines High School
Raines High School
Raines High School
Florida Blue June 2014 - Present
WellCare February 2012 - June 2014
Board of County Commissioners, Hillsborough County 2011 - April 2012
Representative James W. Grant December 2010 - October 2011
Senator Charlie Justice January 2007 - November 2010
Skills
Legislative Relations, Public Policy, Legislation, Political Campaigns, Policy Analysis, Public Affairs, State Government, Strategic Communications, Government, Policy, Media Relations, Public Relations, Community Outreach, Non-profits, Public Speaking, Grassroots Organizing, Fundraising, Politics, Community Development, Speech Writing, Legislative Affairs, Political Consulting, Governmental Affairs, Message Development, Grant Writing, Political Communication, Nonprofits, Coalitions, Health Policy, Economic Development
Education
University of West Florida - College of Business 2010 — 2012
Master's degree, Organizational Leadership
Florida State University 1996 — 2000
B.A., International Affairs
Florida Blue March 2011 - March 2015
Allstate February 2008 - November 2010
Allstate July 2007 - February 2008
Allstate February 2004 - July 2007
Allstate Workplace Division March 2003 - February 2004
Allstate Workplace Division February 2002 - March 2003
Allstate Workplace Division September 2001 - February 2002
Allstate June 1999 - August 2001
Education
University of North Florida - College of Business Administration 2001 — 2003
MBA, Business Management
Florida State University 1995 — 1999
BS, Economics
Florida State University - College of Business 1995 — 1999
BS, Risk Management and Insurance
Florida Blue September 2011 - Present
Florida Blue 2011 - 2014
Skills
Managed Care, HEDIS Quality Expert-..., Healthcare Management, NCQA Recognition..., Healthcare Quality..., Sales Effectiveness, EMR, Facilitate Provider..., Medicare, Nursing, OB/GYN, Endocrinology, Hospitals, Oncology, Rheumatology, Infectious Diseases, Gastroenterology, Healthcare, Pharmaceutical Industry, Cardiology, Dermatology, Hospital Sales, Diabetes, Internal Medicine, Pulmonology, Medical Devices, Respiratory..., Clinical Research
Education
Florida State University
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Florida Blue January 2013 - Present
Blue Cross Blue Shield of Florida September 2011 - December 2012
Carolina Casualty Insurance Company June 2008 - September 2011
ValueOptions November 2005 - December 2007
ValueOptions April 2000 - November 2005
ValueOptions November 1998 - April 2000
The Hamilton Collection November 1992 - November 1998
Carolina Casualty Insurance Group, LLC May 1988 - October 1992
Skills
Spreadsheets, PeopleSoft, Access, Insurance, Analysis, Microsoft Excel, Process Improvement, Accounts Receivable, Budgets, Financial Reporting, Outlook, Visio, Leadership, Financial Analysis
Education
Florida State University 1983 — 1988
Bachelor of Science, Finance
Florida Blue March 2014 - Present
The Doctors Company January 2013 - December 2013
FPIC Insurance Group, Inc. June 2000 - December 2012
Deloitte August 1997 - June 2000
Skills
Financial Reporting, Accounting, SEC filings, Process Improvement, Payroll, Cash Flow Forecasting, Sarbanes-Oxley, Internal Controls, Statutory Accounting, Auditing, Hyperion Enterprise, Shared Services, Employee Stock Options
Education
Florida State University 1992 — 1996
Bachelors, Accounting and Finance
Merrill Lynch October 2012 - Present
DSW April 2012 - Present
Publix May 2011 - January 2012
Florida Blue September 2010 - December 2010
Skills
Visual Merchandising, Merchandising, Loss Prevention, Store Operations, Retail, Merchandise Planning, Cashiering, Assortment, Retail Sales, Shrinkage, Planograms, Fashion, New Store Openings, CPFR, Styling
Education
Florida State University 2006 — 2010
Bachelor of Science (BS), Social Sciences
Nease High School
Florida State University August 2014 - Present
Florida Department of Financial Services May 2014 - August 2014
ARAMARK February 2012 - May 2014
Florida Blue May 2013 - August 2013
Skills
Microsoft Excel, Microsoft Office, Time Management, SAS Programming, Data Analysis, Quantitative Research, Data Entry, Economics, Regression Models, Econometric Modeling, Teamwork, Statistics, Stata, SAS
Education
Florida State University 2014 — 2015
Master of Applied Economics (M.S.E), Applied Economics, 3.64 (GPA)
Florida State University 2010 — 2013
Bachelor of Science (B.S.), Applied Economics & Finance, 3.57
Florida Blue June 2004 - Present
Skills
Operations Management, Financial Accounting, Organizational..., Relationship Management, Analytics, PeopleSoft Financial, Project Management, Enrollment Management, Billing Systems, Financial Systems
Education
University of North Florida - College of Business Administration 1996 — 1998
Bachelor's degree, Accounting
Florida State University 1982 — 1987
Baptist Health June 2012 - Present
Florida Blue September 2008 - June 2012
Education
Florida Community College at Jacksonville
CSX Intermodal Terminals, Inc. April 2011 - Present
Florida Blue April 2009 - April 2011
Brooks Health Services October 2005 - May 2008
Skills
Process Improvement, Lean Management, Six Sigma, Microsoft Excel, Business Process Mapping, Microsoft Office, Project Delivery, Stakeholder Management, Customer Service, Business Process..., Visio, Logistics, Access, Business Analysis, Financial Analysis, Medical Billing, Medical Coding, Training & Development, Training Delivery, Market Research, Research Design, Market Analysis, Project Management, Public Speaking, Acting, Report Writing, Creative Writing, Speech Writing, Presenting Solutions, Public Policy, Policy Analysis, Strategic Policy..., Policy Development, Standards Development, SOP Development
Education
Florida State University - College of Business
Certification in Human Resource Administration
Universiity West Florida
Bachelor of Science (BS), Business Administration and Management, General
University of West Florida
Bachelor of Arts (B.A.), Accounting and Finance
University of West Florida
Master of Science (MS), Industrial and Organizational Psychology
Florida Blue Executive AssistantFlorida Blue2008 - June 2014
Aon Hewitt April 2006 - March 2008
Skills
Microsoft Office, PeopleSoft, TNL, SharePoint, Northeast Florida..., Experience working with..., Outlook calendaring, Travel Arrangements
Education
Southwestern Community College District 1997 — 1998
Genesee Community College 1995 — 1996
Florida Blue June 2005 - Present
Aerojet Gen Corp January 2001 - May 2003
Independent Contractor January 1998 - January 2002
United States Air Force November 1994 - November 1998
Education
Florida State College at Jacksonville 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Building Construction Technology
East Longmeadow High School 1990 — 1993
Florida Blue July 2015 - Present
Florida Blue 2011 - Present
Florida Blue 2007 - 2011
Florida Blue 2001 - 2007
Florida Blue 1996 - 2001
Skills
Project Management, Process Improvement, Business Analysis, SharePoint Designer, Project Controllership, Database Design, Database Administration, SQL, HTML, CSS, Microsoft Project Server, Continuous Improvement, MS EPM, Expression Web, Visio, Lean Six Sigma
Education
Florida Technical College 1997 — 1999
Associate’s Degree, Computer Information Systems, A-3.93