GLOBALINX Company
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GLOBALINX Employees
SimpleSignal January 2014 - Present
GLOBALINX October 2011 - January 2014
GLOBALINX February 2011 - September 2011
TMC Communications December 2004 - February 2011
Skills
Managed Services, SIP Trunking, Unified Communications, VoIP, Telecommunications, MPLS, SIP, Co-location, Carriers, Ethernet, IP, Account Management, Telephony, Internet Services, T1, Hosted Services, Direct Sales, IP PBX, PRI, Wireless, Long Distance, Metro Ethernet, Channel Partners, Solution Selling, TDM, Broadband, Private Line
Education
University of California, Santa Barbara
5LINX Enterprises Inc. March 2015 - Present
Ron Bucci Photography & Design June 2012 - March 2015
GLOBALINX 2011 - March 2015
Dixon Schwabl Advertising May 2010 - April 2011
Skills
Dreamweaver, Adobe Creative Suite, Trade Shows, Trade Marketing, Marketing, Graphics, Layout, Adobe Acrobat, Illustrator, Mac, Logo Design, Graphic Design, HTML, Microsoft Office, Social Media Marketing, Customer Service, Interaction Design, Social Media, Digital Media, Corporate Branding, Art Direction, Advertising, InDesign, Web Design, Brochures, Illustration, Copywriting, Packaging, Brand Development, Photography, Photoshop, Digital Photography, Email Marketing, Branding, Posters, Catalogs, Corporate Identity, Digital Illustration, Vector Illustration, Collateral, Banners, Flyers, Business Cards, Concept Development, Online Advertising, Image Manipulation, Marketing Communications
Education
Monroe Community College 2009 — 2011
Graphic Design & Printing, Graphic Design
We-Mo-Co Vocational Tech Center 1998 — 1999
Commercial Art & Illustration
GLOBALINX June 2008 - January 2015
KLA-Tencor April 2007 - November 2008
Skills
VoIP, Telecommunications, Troubleshooting, Call Centers, Broadworks, Genband M6, MPLS, IP PBX, Computer Hardware, Adtran, Cisco Technologies, Polycom, Yealink, SIP Trunking, Cloud Computing, Microsoft Office, Training, SharePoint, Customer Service, Problem Solving, Account Management, Document Creation, Consumer Product Testing, Product Marketing, Networking, Routers
Education
Monroe Community College 2008 — 2009
Computer and Information Sciences and Support Services
Herkimer County Community College 2004 — 2006
Networking and Computer Programming, 3.8 GPA
Concentrix August 2014 - October 2014
Coast Professional, Inc. April 2014 - June 2014
Unisys 2010 - 2011
GLOBALINX September 2007 - April 2008
Finger Lakes Community College September 2006 - May 2007
PC Trends September 2005 - October 2006
Skills
Information Technology, Business Communications, Customer Service, Hands-on Problem Solver, Team Leadership, Professional Mentoring, Active Directory, Technical Support, Help Desk Support, Networking, Hardware
Education
Finger Lakes Community College 2011 — 2013
A.A.S. - In Progress, Fine and Studio Arts, Graphics Design
Finger Lakes Community College 2006 — 2007
A.A.S. - Employed before completion, Computer Technology/Computer Systems Technology
Mount Morris Central School 1998 — 2001
Regents Diploma, Computer Information Systems
Zeller Corp. May 2013 - Present
GLOBALINX July 2012 - April 2013
GLOBALINX June 2011 - July 2012
Global Crossing 2010 - 2011
Zeller Corporation 2007 - 2010
Skills
Telecommunications, Unified Communications, Managed Services, MPLS, VoIP, SIP Trunking, Cisco Technologies, Salesforce.com, T1, Telephony, Co-location, Wireless, Call Centers, SaaS, Hosted Services, Solution Selling, Internet Services, SIP, Sales Operations, Data Center, IP, Direct Sales, Ethernet, Cloud Computing, Channel Partners, Networking, Mobile Devices, Professional Services, Account Management, Product Management, Selling, Strategic Partnerships, Vendor Management, Broadband, PRI, Network Design, Sales Engineering, WAN, Carriers, Go-to-market Strategy, Product Marketing, Sales Process, Video Conferencing, Partner Management, TDM, Long Distance, IP PBX, Metro Ethernet, LAN-WAN, CRM
Education
St. Bonaventure University 1998 — 2001
Bachelor of Science, Marketing and Business Management
C Spire July 2013 - Present
GLOBALINX 2009 - June 2013
GLOBALINX 2006 - 2009
Skills
TCP/IP, IP, Linux, VoIP, Telecommunications, iSCSI, Java, Cisco Technologies, Troubleshooting, Wireless, Routers, Python, Perl, DNS, Cisco IOS, Web Services, SOAP, SoapUI, RESTful WebServices, System Administration, Systems Engineering, Linux Firewalls, Django, Broadworks, SNMP, Network Monitoring Tools, Session Border..., XML, MySQL, PostgreSQL, Computer Hardware, Bash, Cisco Routers, Software Development, Software Engineering, PHP, Network Design, Apache, SIP, Networking, Linux System...
Education
Rochester Institute of Technology 2006 — 2011
Bachelor of Science (BS), Applied Networking & Systems Administration
Bosch Security Systems March 2014 - Present
EarthLink Business June 2013 - February 2014
GLOBALINX February 2012 - May 2013
Athletica January 2010 - February 2012
Citi October 2008 - January 2010
Verizon Wireless March 2007 - July 2008
Sutherland Global Services 2006 - 2008
Skills
Telecommunications, Customer Service, Call Centers, Team Building, Sales Management, Account Management, Direct Sales, New Business Development, Sales, Management, Microsoft Office, Troubleshooting, Negotiation, Training, Coaching, Call Center, Business Development, Salesforce.com, Customer Satisfaction, VoIP, SIP Trunking, Unified Communications, Telephony, MPLS, Hosted Services, SIP, T1, Networking, Data Center, Ethernet, IP PBX, IP, CRM, Sales Process, Internet Services, B2B, VMware, NetSuite, Managed Services, Co-location, Wireless, PRI, Act-On, Lead Generation, Customer Retention, Selling, Cloud Computing, Long Distance, SaaS, Carriers
Education
State University of New York College at Brockport 2014 — 2017
Master of Science (MS), Mental Health Counseling/Counselor
State University of New York College at Geneseo 2004 — 2006
Bachelor of Business Administration (BBA)
Monroe Community College 2002 — 2004
Associate of Arts and Sciences (AAS)
Livonia High School
Windstream April 2015 - Present
GLOBALINX October 2012 - March 2015
Windstream Communications/PAETEC January 2006 - October 2012
East Millbrook IB Middle School 2004 - 2006
Honeyoye Central School District 2002 - 2004
Monroe 2-Orleans BOCES 1999 - 2002
Skills
VoIP, Telecommunications, IP, MPLS, Ethernet, SIP Trunking, Hosted Voice, Hosted Services, 5ESS, Broadsoft, SMS, ISDN, QoS, Unified Communications, Unified Messaging, Cisco Technologies, Network Design, TDM, Network Engineering, Visio, Managed Services, Virtualization, MPLS VPN, VMware, CompTIA Network+, Polycom, Adtran, Fax over IP, Telephony, SIP
Education
State University of New York College at Brockport 1998 — 2001
significant coursework completed but degree not attained., Master's of Education
State University of New York College at Brockport 1996 — 2001
Bachelor of Science (BS), History, Cum Laude
Monroe Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, Dean's list
ShoreTel October 2014 - Present
Fonality October 2013 - October 2014
ShoreTel May 2012 - October 2013
ShoreTel January 2010 - May 2012
Callfinity (Acquired by M5 Networks) January 2010 - April 2011
GLOBALINX July 2009 - January 2010
C4 Direct Solutions August 2008 - December 2008
Thomas Simone & Son Builders July 1999 - September 2008
Vector Marketing April 2008 - August 2008
Skills
Microsoft Office, Adaptive Learning, Multitasker, Salesforce.com, Jigsaw, Results Focused, Call Center, Cold Calling, Customer Service, Organizational Behavior, Persistance, Attention To Detail, Able To Work Under..., Decisive, Technical Writing, Data Quality, Team Oriented, Adaptation, IP Phones, Phone Etiquette, Critical Thinking, Hosted VoIP, SaaS, VoIP, Call Centers, Cloud Computing, Management, Sales, Unified Communications, Telecommunications, Telephony, Leadership, Managed Services, Solution Selling, Integration, Team-oriented, Result Oriented, Persistence, Sales Process, Account Management, Business Development, Sales Operations, Sales Management, Direct Sales, CRM, Team Leadership, Strategic Partnerships
Education
Nazareth College 2006 — 2008
B.S; in, Business Administration; Business
Saint John Fisher College 2004 — 2006
Bachelor of Science (BS), Business Administration
McQuaid Jesuit High School 2000 — 2004
Dumbarton House March 2015 - Present
Newseum July 2014 - March 2015
The Catholic University of America Mullen Library August 2013 - August 2014
Corcoran Gallery of Art and College of Art + Design January 2014 - May 2014
National Museum of Crime and Punishment September 2013 - December 2013
The United States Holocaust Memorial Museum June 2013 - September 2013
GLOBALINX May 2011 - January 2013
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Internet Explorer, Outlook, Gmail
Education
The Catholic University of America 2010 — 2014
Bachelor's degree, History
IES Abroad - Paris International Affairs & Business 2013 — 2013
ShoreTel December 2013 - Present
GLOBALINX July 2008 - December 2013
5LINX Enterprises, Inc. July 2008 - July 2011
Verizon Wireless January 2007 - July 2008
WALMART STORES INC October 2004 - February 2007
Skills
Polycom: Qualified..., Customer Satisfaction, Billing, VoIP, Telecommunications, Call Center, Project Management, Skilled Negotiator, Exceptionally Organized, Quick Study of..., Negotiation, SIP Trunking, MPLS, Account Management, Call Centers, SIP, Customer Service, Team Building, Direct Sales, Sales, Salesforce.com, Cisco VoIP, Adtran, Polycom, Price Quotes, Microsoft Office, Unified Communications, Managed Services, Solution Selling, Telephony, New Business Development, Wireless, Networking, Customer Retention, Disaster Recovery, Invoicing, Sales Process, Management, Training, Selling, Sales Operations, Professional Services, Cold Calling, Sales Management, SaaS, Customer Experience, Data Center, Strategic Partnerships, Vendor Management, Team Leadership
Education
Roberts Wesleyan College 2013 — 2015
Bachelor's degree, Organizational Management
Monroe Community College 2009 — 2012
Associates, Business Administration
Shear Ego International School of Hair Design 2004 — 2006
NYS License, Cosmetology
University of Colorado Denver March 2015 - Present
Denver Health March 2013 - Present
GLOBALINX June 2012 - Present
CenturyLink /Qwest /USWEST October 1998 - March 2012
US West July 1984 - July 1995
Western Electric December 1977 - December 1982
Skills
Unified Communications, Avaya, VoIP, Cisco Technologies, Ethernet, Sales Engineering, MPLS, Managed Services, PRI, Long Distance, Wireless, IP, Cloud Computing, Adtran, Hosted Services, Switches, DSL, WAN, Frame Relay, Channel, Data Center, LAN-WAN, Metro Ethernet, T1, Network Design, SIP Trunking, Broadband, Telephony, TDM, Private Line, Telecommunications, Solution Selling, Co-location, SIP, CPE, ATM networks, Optical Fiber, Call Center, ISDN, Internet Services, Carriers, Networking, Fiber Optics, DS3, Network Architecture, IP PBX, Routers, Voice & Data Convergence, Unified Messaging, DWDM
Education
University of Denver 1989 — 1993
Bachelor of Science (BS)
University of Denver 1991 — 1991
Data Networking
GLOBALINX November 2012 - Present
Windstream Communications November 2011 - October 2012
PAETEC April 2011 - November 2011
PAETEC September 2010 - April 2011
PAETEC May 2009 - September 2010
Aerotek May 2008 - June 2009
Skills
Troubleshooting, Time Management, Management, Call Centers, VoIP, Managed Services, Call Center, Training, Telecommunications, Telephony, Team Leadership, IP, Unified Communications, MPLS
Education
SUNY Brockport 2006 — 2009
Bachelor of Business Administration, Marketing
GLOBALINX April 2013 - September 2014
Frontier Communications September 2009 - April 2013
Global Crossing March 2005 - July 2009
Global Crossing 2001 - 2005
Global Crossing Telecommunications, Inc January 1999 - January 2001
Frontier Communications January 1998 - 1999
Skills
MPLS, VoIP, Ethernet, Juniper, Cisco Technologies, Marketing, Sales Engineering, IP, SIP, Telecommunications, Wireless, Private Line, Fiber Optics, Co-location, Telephony, Unified Communications, Network Design, DWDM, Managed Services, Optical Fiber, DSL, Metro Ethernet, SIP Trunking, Broadband, Network Engineering, T1, Provisioning, Network Architecture, TDM, Frame Relay, Routing, Internet Services, Computer Network..., Switches, LAN-WAN, ATM networks, QoS, BGP, Carrier Ethernet, SDH, Data Center, WAN, VPLS, ISDN, MPLS VPN, TCP/IP, Hosted Services, PRI, IP VPN, OSPF
Education
Denison University
BS
5LINX Enterprises Inc. March 2015 - Present
GLOBALINX January 2013 - March 2015
GLOBALINX June 2012 - January 2013
Windstream Communications December 2010 - June 2012
PAETEC October 2007 - December 2010
PAETEC July 2007 - October 2007
PAETEC March 2006 - July 2007
Paychex May 2004 - March 2006
Paychex May 2004 - January 2006
Skills
Call Center, Telecommunications, T1, VoIP, Telephony, Customer Retention, Troubleshooting, Switches, Managed Services, Call Centers, MPLS, Unified Communications, Customer Experience, Networking, WAN, Technical Support, Leadership, Sales, Account Management, IP, Customer Service, Management, Team Building, Team Leadership, Wireless, Ethernet, SIP Trunking, Avaya, SIP
Education
St. John Fisher College 2000 — 2004
BS, Sociology
Aquinas Institute
Monroe Community College
St. John Fisher College
Finger Lakes Technologies Group February 2015 - Present
GLOBALINX May 2014 - February 2015
Windstream Communications April 2011 - May 2014
Windstream Communications April 2006 - April 2011
Keuka Salad & Sandwich Co./Finger Lakes Coffee Roasters May 1995 - February 2006
Skills
Project Management, Telecommunications, Customer Satisfaction, Service Delivery, Account Management, Operations Management, Client Development, Customer Experience, VoIP, MPLS, Customer Service, Social Media, Telephony, Leadership, Marketing Strategy, Social Networking, Marketing Communications
Education
Monroe Community College
Associates, Visual Communications
State University of New York College at Brockport
Communications
Verizon Business Security Solutions / Cybertrust 2011 - Present
Verizon Business 2011 - Present
Verizon Enterprise Solutions 2011 - 2015
Daycon Integrated Services Company 2009 - 2010
GLOBALINX 2007 - 2008
Adecco Technical 2006 - 2007
Sever-Enterprises 2000 - 2005
BIS 1999 - 2000
International Telecommunications Services (Equant) 1996 - 1998
Sorbus a Bell Atlantic Company 1981 - 1996
Skills
Customer Relations, Field Service, Testing, Hardware, SLA, Management, Sla, Customer Service, Business Process, Telecommunications, Program Management, Software Documentation, Troubleshooting, Security, Technical Support, Cloud Computing, Enterprise Software, Integration, Project Management, SDLC
Education
Advanced Training Center 1981 — 1981
Certificate, Electronics / Computer Repair
Niagara Wheatfield 1972 — 1974
General Studies
Monroe Community College
Electronics
Frontier Communications April 2015 - Present
Globalinx June 2014 - March 2015
Level 3 (previously Global Crossing) 2009 - 2013
Global Crossing 2005 - 2008
Sprint 2000 - 2002
Nortel 1992 - 1999
Skills
Product Management, Telecommunications, Managed Services, Unified Communications, Product Marketing, Go-to-market Strategy, Product Launch, Program Management, Product Development, Business Development, Competitive Analysis, Marketing Management, Channel, Strategy, Networking, Segmentation, Ethernet, Start-ups, Sales, VoIP
Education
Rochester Institute of Technology
Master of Business Administration (MBA)
Farmingdale State University of New York
Associate of Arts and Sciences (AAS)
AireSpring April 2015 - Present
Temcos 2011 - Present
GLOBALINX May 2013 - April 2015
Sprint Corporation May 2003 - December 2009
Sprint PCS February 1997 - May 2003
General Electric Company February 1996 - February 1997
Skills
VoIP, Managed Services, MPLS, Wireless, WAN, T1, Telecommunications, Cloud Computing, Solution Selling, Selling, IP, Ethernet, Telephony, Broadband, Product Management, Unified Communications, Co-location, Networking, VPN
Education
Boston University Questrom School of Business 1978 — 1982
BSBA, Marketing
GLOBALINX August 2014 - March 2015
Time Warner Cable Business Class November 2012 - August 2014
Global Crossing is now Level 3 October 2008 - October 2012
Verizon Business June 2007 - October 2008
XO Communications October 2004 - May 2007
Data Processing Sciences May 2003 - October 2004
The Sutherland Group January 2001 - June 2003
Skills
Unified Communications, MPLS, Telecommunications, Co-location, Managed Services, VoIP, Management, Optical Fiber, Video Conferencing, Telephony, Security, IP, Cisco Technologies, Solution Selling, SDH, SIP, Professional Services, Switches, Networking, VPN, TDM, Wireless, Enterprise Software, Metro Ethernet, Account Management, Firewalls, WAN, Ethernet, Cold Calling, T1
Education
State University of New York Empire State College 2012 — 2016
BS, Telecommunications, MIS
State University of New York College at Oswego 1997 — 2000
Human Resource Management
Onondaga Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.8
Microcorp November 2012 - Present
GLOBALINX April 2011 - October 2012
Microcorp November 2010 - April 2011
Global Crossing March 2007 - October 2010
Frontier Communications April 2000 - October 2005
Skills
Customer Service, Telecommunications, Co-location, SIP, Solution Selling, Account Management, Channel, MPLS, Managed Services, SIP Trunking, VoIP, Direct Sales, Hosted Services, Data Center, Telephony, Networking, Cloud Computing, Channel Partners, Wireless, Selling, Unified Communications, IP, Salesforce.com, Call Centers, SaaS, Ethernet, Sales
Education
Lorbus Training Center 1991 — 1991
Completed 12 week course for Certificate of Completion of Administrative Studies
Monroe Community College 1987 — 1988
Legal Secretarial
TCA - Technology Channel Association
Earned a Certificate of Achievement, meeting the requirements to be a Certified Telecom Professional
Monroe Community College
Telecommunications
East Irondequoit High School
Medical Secretary Course as well as Spanish II
West Irondequoit High School
High School, Business Administration
Frontier Communications March 2014 - Present
GLOBALINX June 2013 - March 2014
EarthLink Business September 2009 - May 2013
Paetec Communications September 2008 - September 2009
One Communications January 2008 - September 2008
Independent 2004 - 2007
Coopers & Lybrand Consulting 1992 - 1993
Coopers & Lybrand Consulting 1992 - 1993
Skills
Sales Management, Sales Recruitment, Pipeline Building, Driving Revenue, Building Strategic..., Value Proposition..., ROI development, Profit & Loss Management, Sales Coach, Cloud Computing, VDI, Application..., Security Infrastructure, Business Solutions, Strategic Partnerships, Business Intelligence, Recruiting, Income Statement, Sales, Return on Investment, Telecommunications, Managed Services, Value Propositions, Sales Process, VoIP, Account Management, Sales Operations, MPLS, IP, Strategy, Solution Selling, Wireless, Direct Sales, P&L Management, Lead Generation, Leadership, Product Management, CRM, Pipelines, Networking, Security, Enterprise Software, Mobile Devices, Unified Communications, Negotiation, Call Centers, Hosted Voice, Disaster Recovery, Co-location, Salesforce.com
Education
Ball State University - College of Business 1985 — 1989
Bachelor of Science, Accounting
FHS
One Stream Networks July 2015 - Present
Telecomunications Consulting June 2015 - Present
GLOBALINX September 2012 - Present
GLOBALINX November 2005 - September 2012
Phone + October 2009 - October 2010
Choice One Communications February 2005 - November 2005
@Wireless Enterprises May 2002 - January 2005
Frontier Cellular 1996 - 1999
Cellular One Upstate New York 1994 - 1996
Skills
Managed Services, Channel, Telecommunications, Product Marketing, VoIP, Business Development, Senior Executive..., Mergers & Acquisitions, Strategic Planning, Strategic Partnerships, SaaS, Product Development, Marketing, Direct Sales, Management, Sales, Solution Selling, Call Centers, Cloud Computing, Selling, Enterprise Software, Unified Communications, Wireless, Co-location, Account Management, SIP, Start-ups, MPLS, Product Management, IP, SIP Trunking, Telephony, Mobile Devices, T1
Education
State University of New York College at Fredonia 1990 — 1992
BA, Communications
Pictometry International Corp. March 2015 - Present
Unisys September 2013 - March 2015
5LINX Enterprises Inc. May 2012 - September 2013
GLOBALINX June 2011 - May 2012
Skills
Active Directory, IIS, Microsoft Exchange, SQL, Altiris Deployment..., Windows Desktop..., Java, C++, Perl, Python, CSS, PHP, XHTML, VMware Infrastructure, Customer Service, Technical Support, Bash, Windows Server, System Administration, Apache, Ubuntu, Servers, Windows 7, Microsoft Office, Computer Hardware, Troubleshooting, Networking
Education
Rochester Institute of Technology 2008 — 2011
Bachelor of Science (BS), Information Technology
Finger Lakes Community College 2005 — 2007
Associate's degree, Computer Science
GLOBALINX March 2014 - April 2015
Sprint Nextel October 2011 - October 2013
Global Crossing-Level 3 2000 - 2001
Frontier Communications 1998 - 2000
Frontier Communications 1994 - 2000
Skills
Wireless, Telecommunications, Mobile Devices, VoIP, CDMA, Network Design, IP, MPLS, Switches, LTE, Cellular Communications, Ethernet, Computer Network..., Unified Communications, T1, Telephony, Cross-functional Team..., Competitive Analysis, Troubleshooting, WAN, Marketing Management, Marketing Strategy, Project Management, Managed Services, Product Management, Management, Sales Management, Account Management, Pricing Analysis, Pricing Strategy, Sales
Education
State University of New York College at Plattsburgh
Bachelor of Science (BS), Marketing
Fairport High School
High School Diploma, Business/Commerce, General
Wayfair June 2015 - Present
EC Scott Group July 2014 - April 2015
Paychex June 2013 - June 2014
GLOBALINX December 2012 - April 2013
Back Nine Grill May 2011 - September 2012
Dixon Schwabl Advertising 2012 - 2012
St. John Fisher College May 2009 - May 2011
Skills
Marketing, Event Planning, Social Media, PowerPoint, Microsoft Excel, Microsoft Word, Sales, Salesforce.com, Brand Management
Education
Saint John Fisher College 2008 — 2012
AACSB Accredited Bachelor of Science (B.S.), Graduated Cum Laude, Majored in Business Marketing with a Minor in Communication and Journalism
Fairport High School 2005 — 2008
Advanced Regents Diploma
GLOBALINX 2012 - Present
GLOBALINX 2008 - 2012
GLOBALINX 2007 - 2008
Citizens Bank 2005 - 2006
Skills
Call Centers, Customer Satisfaction, Customer Service, Team Building, Customer Experience, Customer Retention, Leadership, Sales, Marketing, Coaching, Telecommunications, Training, Strategic Planning, Management, Stakeholder Engagement, Interpersonal..., Operational Planning, Policy, Recruiting, Supervisory Skills, Staff Retention, Organizational..., Employee Training, Coaching & Mentoring, Performance Appraisal, Critical Thinking, Analysis, Time Management, Project Management, Process Improvement, Microsoft Office, Salesforce.com, Masterstream, Cosmocom, ACD Management
Education
Monroe Community College
Associate's Degree, Marketing
Rochester Institute of Technology
Completed Coursework-Bachelor's Level, Marketing and Business Management
Vadiscom Global Network Services June 2013 - Present
GLOBALINX July 2008 - September 2010
Finger Lakes Technologies Group 2007 - 2008
ICN 2005 - 2006
Frontier Communications November 1992 - November 2005
AT&T March 1987 - November 1992
Data General Corporation May 1974 - March 1985
Skills
Grandstream UCM6100..., VoIP, Data Center, Enterprise Software, Telecommunications, Program Management, SIP Trunking, Networking, Customer Satisfaction, Troubleshooting, Account Management, Sales, Sales Management, Selling, Contract Negotiation
Education
Nazareth College of Rochester 1997 — 2000
Master's degree, Management Science
Rochester Institute of Technology 1977 — 1981
Bachelor's degree, Business Management
Consumer Credit Counseling of Rochester February 2015 - Present
Rochester General Health System May 2014 - February 2015
Adecco Staffing, USA March 2014 - May 2014
GLOBALINX August 2010 - November 2013
Wegmans Food Markets January 2011 - June 2011
GLOBALINX June 2008 - August 2010
Wegmans Food Markets August 2000 - July 2008
Skills
QuickBooks, Pivot Tables, Analysis, Outlook, Account Reconciliation, Team Leadership, Microsoft Excel, Customer Service, Process Improvement, Troubleshooting, Call Centers, Invoicing, Access, Telecommunications, VoIP, Management, IP, Customer Satisfaction, Managed Services, T1, Computer Hardware
Education
Monroe Community College 2011 — 2013
Associate's Degree, General Accounting, 3.6
State University of New York Empire State College
Bachelor's Degree, Forensic Accounting, 3.5
ShoreTel March 2013 - Present
GLOBALINX August 2007 - March 2013
5LINX 2007 - March 2013
5LINX Enterprises, Inc. 2007 - March 2013
ShoreTel 2013 - 2013
Skills
Sales Management, VoIP, Customer Satisfaction, Telecommunications, Team Building, Project Management, Customer Service, Account Management, Call Centers, Team Leadership, Business Development, Strategic Planning, Networking, Leadership, Solution Selling, MPLS, IP PBX, Management, Sales, Managed Services, Entrepreneurship, Direct Sales, Product Marketing, Selling, Unified Communications, Coaching, New Business Development, Contract Negotiation, Vendor Management, Sales Operations, Wireless, Product Management, Salesforce.com, Cloud Computing, Telephony, Start-ups, Data Center, SaaS, Sales Process, SIP, Strategic Partnerships, Customer Retention
Education
Monroe College 1990 — 1993
Blue Acorn September 2014 - Present
GLOBALINX August 2008 - September 2014
5LINX Enterprises, Inc. October 2006 - August 2008
Harris RF Communications September 2005 - September 2006
Grants Office, LLC July 2004 - September 2005
Skills
Process Improvement, Project Management, Programming, Technical Writing, Web Application Design, Web Project Management, User Experience, Cross-functional..., Marketing, Web Development, Usability, Digital Media, Visual Studio, .NET, SQL, Web 2.0, Microsoft Office, Adobe Creative Suite, Team Building, TCP/IP, VSS, Telecommunications, Troubleshooting, VoIP, SIP, Customer Service, Team Leadership, Mobile Devices, HTML, jQuery, Hip-Hop Dance, CSS, Web Services, JavaScript, ASP, C#, Requirements Analysis, VB.NET, SOAP, Cross-functional Team..., Databases, XML, Perl, MPLS, Microsoft SQL Server, Software Development, ASP.NET
Education
Rochester Institute of Technology 1999 — 2004
Bachelors of Science, Information Technology
SalesNet Solutions Inc. July 2007 - Present
GLOBALINX February 2014 - December 2014
Telecom Recovery May 2007 - July 2009
Sprint Nextel January 1996 - October 1997
Skills
Telecommunications, Sales, Direct Sales, Account Management, Solution Selling, Strategic Partnerships, Channel Sales, Sales Process, SaaS, Salesforce.com, Sales Management, Customer Retention, Sales Operations, B2B, Business Development, Solar Energy, Managed Services, Cloud Computing
Education
Chabot College 1987 — 1990
Associate of Arts (AA), General Studies
Arroyo High School 1982 — 1987
H.S. Diploma, General Studies
Quickdraw Mods August 2012 - Present
Freelance May 2012 - Present
Red Vision Systems, Inc. May 2005 - April 2012
Freelance 2003 - May 2005
Heartland Securities / Trillium Trading, LLC 2002 - 2003
Toadnode, LLC / Exceed Internet Commerce 2000 - 2002
Globalinx 1999 - 2000
Exceed Internet Commerce 1998 - 1999
Skills
C++, C#, Objective-C, .NET, Java, JavaScript, SQL, Microsoft SQL Server, MySQL, HTML, XML, XML Schema, Scrum, Visual Basic, VB.NET, VBScript, VBA, Visual C++, Visual Studio, Xcode, MVC, ASP.NET MVC, Agile Methodologies, Extreme Programming, Git, VSS, TFS
Education
Stevens Institute of Technology 1996 — 2001
Bachelor of Engineering (B.E.), Computer Software Engineering
Interlochen Arts Academy 1992 — 1996
High School, Academics
Rochester Red Wings April 2003 - Present
GLOBALINX October 2012 - March 2015
YNN/Time Warner Cable 2005 - 2011
Sutherland Global Services September 2004 - July 2005
Canandaigua Academy High School August 2002 - June 2004
Skills
Technical Writing, Technical Training, Television, Customer Relations, Web Development, Education, Editing, Photoshop, PowerPoint, Photography, Audio, Microsoft Office, Social Media, Video Editing, Final Cut Pro, Broadcast, Sound, Camera, Media Relations
Education
Le Moyne College 2000 — 2002
MST, Education
SUNY Oswego 1993 — 1997
Bachelor of Arts, Broadcasting/Communications
Birch Communications March 2015 - July 2015
GLOBALINX August 2013 - March 2015
Ortho Clinical Diagnostics via Kelly Services December 2008 - September 2013
Global Crossing July 2003 - December 2006
New Horizons CLC of Rochester, NY 2001 - 2002
New Horizons CLC of Rochester, NY 1998 - 2001
New Horizons CLC of Rochester, NY 1997 - 1998
Xerox Corporation DSG 1995 - 1997
Skills
Strategic Planning, Cross-functional Team..., Team Building, Program Management, Process Improvement, Contact Center..., Customer Satisfaction, Marketing, Account Management, CRM, Customer Service, Vendor Management, Six Sigma, Team Management, Operations Management, Product Management, Troubleshooting, Telecommunications, Team Leadership, Sales Operations, Supply Chain, Project Management, Leadership, Management, Change Management, Strategy, Training, SIP Trunking, VoIP, Hosted Voice, Cloud Applications, Channel Partner..., Product Development, Networking, Call Centers, Salesforce.com, Quality Assurance, Solution Selling, Sales Process, Integration, Direct Sales, Selling, Medical Devices, Product Launch, Business Development, Start-ups, Product Marketing, P&L Management, Contract Negotiation, Sales
Education
The College of Wooster 2002 — 2003
Liberal Arts, Spanish
The College of Wooster 1991 — 1995
GLOBALINX October 2012 - Present
5LINX Enterprises Inc. October 2012 - Present
Skills
Marketing, Engineering, Networking, Direct Sales, VoIP, Time Management, Sales, Telecommunications, Testing
Education
Ashworth College 2014 — 2015
Associate's degree, Associate's Degree In Marketing
Ashworth College 2012 — 2013
Basic Electronics, Basic Electronics, 3.5
Norview High School
Fibertech Networks April 2015 - Present
GLOBALINX March 2011 - March 2015
WorldGate Communications October 2010 - February 2011
PAETEC 2007 - 2010
Frontier Communications 1990 - 2005
Education
SUNY Brockport
Bachelor of Science (BS), History
BlueRock Energy, Inc. June 2012 - Present
Gateway Energy Services Corporation March 2008 - June 2012
GLOBALINX January 2007 - February 2008
Skills
Contract Negotiation, Forecasting, Customer Service, Business Planning, Team Building, Microsoft Excel, Microsoft Office, Sales, New Business Development, Business Development, Sales Management
Education
SUNY Brockport 1994 — 1996
Bachelor's degree, Therapeutic Recreation/Recreational Therapy
Monroe Community College 1989 — 1992
Associate of Arts and Sciences (A.A.S.), Mathematics and Computer Science
Old Baldy Press May 2008 - Present
GLOBALINX May 2011 - March 2015
Foster & Wager 1999 - 2008
Comp Rep 1995 - 1999
Zilog 1993 - 1994
WSI 1989 - 1993
MMI/Advanced Micro Devices 1984 - 1988
Raytheon 1977 - 1983
Skills
Embedded Systems, FPGA, Semiconductors, Electronics, Wireless, Manufacturing, CRM, ASIC, Telecommunications, IC, Ethernet, Product Marketing, Cross-functional Team..., RF, Semiconductor Industry, Product Development, Troubleshooting, Analog, Product Management, Testing
Education
Rensselaer Polytechnic Institute
Masters, Electrical Engineering
Paychex July 2015 - Present
Paychex March 2014 - June 2015
HCR Home Care August 2013 - March 2014
5LINX Enterprises Inc. May 2007 - August 2013
Excellus BlueCross BlueShield June 2012 - August 2012
SUNY Geneseo Society For Human Resource Management August 2011 - May 2012
SUNY Geneseo Pre-Law and Legal Affairs Club 2008 - May 2012
GLOBALINX May 2010 - August 2010
LINX 4 Learning May 2009 - August 2009
Skills
Onboarding, Interviews, Social Media, Recruiting, Microsoft Office, Microsoft Excel, Training, Access, Google Docs, Leadership, Lotus Notes, Fundraising, FMLA, Conflict Mediation, HRIS, Applicant Tracking..., Employee Relations, Employee Engagement, Facilitation Skills, Training & Development, Management Training..., Benefits Administration, Open Enrollment, Workers Compensation, Succession Planning, Unemployment Claims, Reference Checks, Background Screening, Flexible Spending..., Employee Handbooks, Full Cycle Rec, Performance Management, Phone Screening, EVerify, Job Fairs, Offer Letters, FLSA, HRB, OpenHire, Ultipro, SurveyMonkey
Education
Rochester Institute of Technology 2012 — 2013
Master of Business Administration (MBA), Human Resources Development
State University of New York College at Geneseo 2008 — 2012
BS, Business Administration, English Literature
Oxford University 2011 — 2011
Humanities
Frontier Communications September 2014 - Present
Windstream Communications January 2014 - September 2014
GLOBALINX September 2010 - December 2013
Frontier Communications May 2003 - August 2003
Eric Farnham & Associates September 2001 - October 2002
Skills
Networking, SIP Trunking, Computer Hardware, SIP, VoIP, Switches, Wireshark, Broadworks, Routers, Troubleshooting, VoIP protocols SIP, Hosted Voice, Linx, TDM, Call Centers, Windows, DSLAMS, DACS, DSL, Metro Ethernet, T1, MPLS, TCP/IP, Managed Services, Wireless, IP, Telecommunications, Cisco Technologies, Unified Communications, Computer Network..., Telephony, Hardware, LAN-WAN
Education
Monroe Community College 2008 — 2010
Associate of Science (A.S.), IT
GLOBALINX January 2015 - Present
GLOBALINX June 2013 - January 2015
GLOBALINX March 2013 - June 2013
Time Warner Cable Business Class July 2010 - December 2010
Time Warner Cable September 2009 - August 2010
Time Warner Cable 2008 - 2010
Time Warner Cable 2007 - 2008
Frontier Communications January 2005 - August 2007
Frontier Communications 2000 - 2003
Skills
Highly motivated..., Detailed Organization, Resourceful in the..., Flexible to Change, Active Team Player, Adaptable & a quick..., Technical Support, T1, Salesforce.com, ISDN, DS3, Sales, PRI, VoIP, Troubleshooting, DSL, Metro Ethernet, Telecommunications
Education
Johnson C. Smith University - JCSU 1990 — 1991
Nazareth Academy High School 1985 — 1989
Paramount Citrus September 2013 - Present
Salter Labs January 2011 - August 2013
Salter Labs January 2007 - December 2010
Onelink Corporation July 2005 - December 2006
Dreyers Grand Ice Cream March 2002 - January 2005
QRS Corporation 1999 - 2001
STATS ChipPAC January 1998 - December 1998
Aero Systems Engineering, Inc. 1994 - 1997
Globalinx January 1992 - 1994
General Dynamics 1979 - 1991
Skills
Start-ups, Financial Reporting, Internal Controls, Accounting, Forecasting, Budgets, Finance, Entrepreneurship
Education
University of North Texas 1977 — 1979
MBA, Finance
University of Southern California - Marshall School of Business 1973 — 1976
B.S., Business Administration
Alfred University 1998 - Present
VoIP Logic September 2014 - Present
GLOBALINX July 2009 - August 2014
One Communications March 2005 - June 2009
Global Crossing (Now Level 3) 1994 - October 2004
Exsel Computers 1992 - 1994
Spectrum Office Products (Now Staples Advantage) 1988 - 1992
Doyle Security Systems, Inc. 1981 - 1988
Skills
Product Development, Product Management, Product Marketing, Sales Engineering, Project Management, Marketing Communications, Sales Management, Business Networking, Social Networking, Mentoring, Telecommunications, MPLS VPN, Polycom, Adtran, Hosted VoIP, Managed Services, Unified Communications, VoIP, IP, Product Launch, Management, Voice & Data Convergence, SIP, Program Management, MPLS, Leadership, Product Lifecycle..., SIP Trunking, SaaS, Wireless, Hosted Services, Co-location, Marketing, Ethernet, Internet Services, Metro Ethernet, Solution Selling, TDM, Mobile Devices, Cloud Computing, Carriers, Go-to-market Strategy, IP PBX, Carrier Ethernet, Data Center, Direct Sales, Broadband, Strategic Partnerships, Network Design, DSL
Education
University of Rochester
BS, Social Sciences-Political Science
VoIP Logic April 2013 - Present
Callis Communications February 2013 - March 2013
GLOBALINX November 2008 - January 2013
The Dream Factory of Rochester 2002 - January 2013
One Communications October 2005 - November 2008
Broadview Networks April 2004 - October 2005
AT&T 2000 - 2004
Skills
Telecommunications, Strategy, Team Building, Leadership, VoIP, Strategic Planning, Integration, Management, CRM, Network Design, Training, Troubleshooting, Telephony, Coaching, Six Sigma, Business Strategy, Operations Management, IP, Cloud Computing, Product Management, Problem Solving, Vendor Management, SIP, Mentoring, Budgets, Project Management, Start-ups, Team Leadership, Organizational Structure, New Business Development, Strategic Partnerships, Cross-functional Team..., Managed Services, Networking, Testing, Unified Communications, Vendor Relations, Contract Negotiation, Negotiation, Program Management, Call Centers, Business Development, Product Marketing, Data Center, Budgeting, Mergers & Acquisitions, Nonprofits, Executive Management, PaaS
Education
Villanova University 2005 — 2005
Certificate
Villanova University 2005 — 2005
Certificate
Roberts Wesleyan College 2002 — 2004
B.S.
ProCom Consulting LLC April 2015 - Present
GLOBALINX July 2013 - March 2015
ProCom Consulting LLC January 2011 - December 2012
Info Directions March 2007 - January 2011
Frontier Communications August 2006 - March 2007
Frontier Communications June 2005 - August 2006
Frontier Communications October 2003 - June 2005
Frontier Communications January 2002 - October 2003
Skills
Telecommunications, Integration, Access, SQL, Excel, Billing Process, Billing Solutions, Usage Analysis, Revenue..., AS400 system, TSO Mainframe, Customer Service, SDLC, Product Management, Microsoft Excel, Troubleshooting, Management, Call Centers, Project Management, Software Documentation, Process Improvement, Cross-functional Team..., Analysis, Telephony, Business Analysis, Invoicing, Team Leadership
Education
Medaille College 2007 — 2009
Medaille College
Bachelor’s Degree, Business Administration; Business Administration
GLOBALINX October 2011 - Present
Corning Incorporated March 2005 - March 2010
Unisys 2001 - 2004
Education
Monroe Community College 2000 — 2001
Information Technology, I.T.
Monroe Community College
Telegration, Inc. August 2014 - Present
Globalinx July 2013 - June 2014
GLOBALINX February 2012 - July 2013
Broadview Networks 2004 - 2010
ATT 2000 - 2004
Skills
VoIP, T1, Telecommunications, IP, Telephony, Wireless, Routers, WAN, SIP, SIP Trunking, MPLS, Computer Network..., Frame Relay, Optical Fiber, Ethernet, LAN-WAN, DSL, Co-location, Network Design, Managed Services, Switches, Hosted Services, DS3, Metro Ethernet, Internet Services, Unified Communications, Troubleshooting, IP PBX, Provisioning, TDM, PRI, Long Distance, TCP/IP, ISDN, Testing, Call Centers, Salesforce.com, Account Management, Project Management
Education
Bob Jones University 1988 — 1992
University of Rochester September 2014 - Present
Calypsoblue Enterprises April 2013 - Present
GLOBALINX September 2013 - December 2013
NeuStar, Inc. July 2013 - September 2013
LetsTalk.com April 2010 - August 2012
Slide, Inc June 2006 - October 2009
VICOR, a Metavante Company 2005 - 2006
VA Linux Systems 2000 - 2001
Skills
Python, Linux, MySQL, Ubuntu, PHP, CentOS, RPM Package Building &..., Bash, Network Security, Ruby, Apache, Unix, Unix Shell Scripting, OS X, JavaScript, Nagios, Linux System..., TCP/IP, Network Administration, Open Source, Git, Perl, CSS, jQuery, Android, Shell Scripting, LAMP
Education
Rochester Institute of Technology 1998 — 2000
Bachelor of Science (BS), Information Technology
State University of New York College at Geneseo 1994 — 1997
none
Bluegreen Corporation May 2005 - Present
Prime Healthcare Analytics, LLC 2014 - 2014
Owner January 2000 - May 2005
Globalinx 2000 - 2003
Skills
SharePoint, Microsoft SQL Server, Windows Server, Active Directory, SQL, Servers, SSIS, XP, Business Intelligence, DNS, HTML, Troubleshooting, Business Analysis, Windows, Microsoft Office..., Windows 7, Operating Systems, VB.NET, Software Documentation, Computer Hardware, C#
Education
New England Institute Of Technology 2000 — 2001
Associates, Computer Networking Technologies
Vonage April 2015 - Present
SimpleSignal January 2012 - April 2015
GLOBALINX January 2011 - September 2011
TMC Communications May 2006 - January 2011
TMC Communications March 1998 - May 2006
Bank of Ventura July 1996 - March 1998
Skills
Telecommunications, Channel, Channel Partners, Unified Communications, Contract Negotiation, Business Performance..., VoIP, Managed Services, Cloud Computing, Enterprise Software, Product Marketing, Leadership, Corporate Finance, Direct Sales, Sales, Strategic Partnerships, Negotiation, Management, Salesforce.com, SIP Trunking, WAN, Co-location, SIP, MPLS, Solution Selling, Account Management, IP, Selling, SaaS, Ethernet, Data Center, Wireless
Education
University of California, Santa Barbara 1992 — 1994
MA, Economics
Westmont College 1984 — 1988
BA, Economics & Business
Simple Signal, A Vonage Company April 2015 - Present
GLOBALINX June 2013 - February 2015
New Season Telecom Consulting July 2006 - February 2012
Global Crossing September 1995 - August 2006
Global Crossing 1995 - 2006
Frontier 1995 - 2001
Skills
Co-location, MPLS, Solution Selling, IP, Unified Communications, VoIP, Call Centers, Sales, Management, Wireless, SIP, Telecommunications, Direct Sales, Team Building, WAN, Ethernet, Strategic Planning, New Business Development, Managed Services, Cloud Computing, Telephony, Negotiation, SIP Trunking, Strategy, Sales Management, Strategic Partnerships, Account Management, Selling, SaaS, Salesforce.com, Hosted Services, Channel Partners, Data Center, Professional Services, Go-to-market Strategy, Product Management, Mobile Devices, Internet Services, Sales Process, Sales Engineering, Team Leadership
Education
University at Buffalo 1987 — 1991
B.A., Economics
Powernet Co. 2015 - Present
GLOBALINX August 2014 - April 2015
Reallinx March 2008 - August 2014
Affiniscape July 2006 - October 2007
TIC Enterprises June 2001 - March 2003
ConnectSouth Communications July 2000 - June 2001
Lumatec 1996 - 1999
Skills
Salesforce.com, VoIP, SIP Trunking, T1, Direct Sales, Managed Services, SaaS, Solution Selling, Sales Operations, Team Leadership, Contract Negotiation, Telecommunications, Call Centers, SIP, Cisco Technologies, Co-location, Sales, B2B, Customer Retention, Selling, Wireless, Unified Communications, Cloud Computing, MPLS, Hosted Services, Channel Partners, Sales Process, Telephony, Metro Ethernet, Data Center, IP, Ethernet, WAN, PRI, Optical Fiber
Education
Rice University 1987 — 1991
Economics
Windstream Communications January 2013 - Present
GLOBALINX October 2012 - January 2013
Windstream Communications January 2012 - August 2012
PAETEC Communications September 2008 - January 2012
PAETEC August 2001 - September 2008
Skills
PRI, Hosted Services, MPLS, Unified Communications, Managed Services, VoIP, SIP Trunking, Long Distance, Co-location, Adtran, Telecommunications, LAN-WAN, T1, Solution Selling, Metro Ethernet, Network Design, Data Center, Telephony, Telecommunication..., Call Center
Education
Binghamton University 1996 — 2000
Economics / Engineering
EarthLink September 2013 - Present
GLOBALINX July 2012 - April 2013
IPLogic, Inc. July 2011 - July 2012
Frontier Communications February 2010 - March 2011
Frontier Communications May 2008 - February 2010
USA Datanet January 2007 - March 2008
Skills
Telecommunications, Data Center, Disaster Recovery, Unified Communications, Direct Sales, VoIP, Account Management, Sales Management, Managed Services, Contract Negotiation, Customer Relations, Wireless, Customer Service, Selling, Telephony, Strategic Planning, Consultative Selling, Social Media, New Business Development, Business Strategy, Business Development, Negotiation, Change Management, Competitive Analysis, Legal Translation, Presentations, Research, Return on Investment, SIP, Strategic Thinking, Management, MPLS, Sales
Education
Syracuse University College of Law 1995 — 1998
Juris Doctor, Law
Siena College 1991 — 1995
BA, Political Science
GLOBALINX October 2013 - February 2015
FACILITY SOURCE May 2012 - September 2013
AT&T CUSTOMER CARE/SUTHERLAND GLOBAL SERVICES May 2011 - November 2011
Cooper Vision October 2009 - June 2010
Time Warner Cable September 2006 - August 2008
Verizon Wireless February 1996 - April 2004
Skills
Call Centers, Troubleshooting, Workforce Management, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Telecommunications, Technical Support, Leadership, Team Leadership, Training, Account Management, Direct Sales, Management, Sales, Team Building
Education
Monroe Community College 1993 — 1996
AAS in Hospitality
Monroe Community College
Hospitality Management
Constellation Brands May 2013 - Present
GLOBALINX April 2012 - January 2013
Level 3 Communications April 1992 - May 2012
Skills
Vendor Management, Business Analysis, Analysis, Long Distance, Telecommunications, Project Management, Communication Skills, IP, Network Optimization, Microsoft Excel, Contractual Agreements, SIP, Carriers, Contract Negotiation, VoIP, Telecommunications..., SIP Trunking, Telephony, Telecommunication..., Troubleshooting, Wireless, Ethernet, Unified Communications, Internet Services, Cellular Communications, Network Design, Broadband, Sales Engineering, Customer Experience, Service Delivery, WAN, Managed Services, Call Centers, Co-location, Provisioning, LAN-WAN, MPLS, PRI, Pricing, MPLS VPN, Integration, T1, CRM
Education
State University of New York College at Brockport 1988 — 1991
Bachelors, Communications
Finger Lakes Community College 1988 — 1990
Associates Degree, Business Administration and Management, General, 3.2
Honeoye Falls-Lima 1988 — 1990
Regents Diploma, Communications
TNCI Operating Company LLC January 2014 - Present
GLOBALINX January 2012 - January 2014
GLOBALINX January 2011 - December 2011
TMC Communications August 2006 - December 2010
TMC Communications July 2004 - August 2006
RSL Communications 1997 - 2000
Skills
SQL, SIP, Integration, VoIP, Database Administration, Project Management, Cloud Computing, Unified Communications, Security, Software Development, Telecommunications, SaaS, Network Design, Product Management, Strategic Planning, Software Development..., Contract Negotiation, Data Center, Business Analysis
Education
Goshen College 1982 — 1986
BA, Math, Physics
GLOBALINX January 2008 - Present
Frontier Communications July 2001 - January 2008
Education
Monroe Community College 1994 — 1999
AAS, Criminal Justice
Rochester Regional Health August 2013 - Present
GLOBALINX March 2010 - July 2013
NITC June 2008 - September 2009
Subisu Cablenet (P.) Ltd November 2007 - September 2009
Subisu Cablenet (P.) Ltd September 2006 - November 2007
Nepal College of Information Technology August 2006 - March 2007
Skills
TCP/IP, Cisco Routing &..., Juniper Switches, Data Center, Network Administration, Network Security, Network Design, Linux System..., VMware, Computer Network..., IBM Servers, Network Monitoring Tools, Shell Scripting, Firewalls, Windows System..., Database Administration, Internet Services, BGP, OSPF, EIGRP, MPLS, IPv6, DNS, Routers, Cisco Technologies, IP, Routing, Networking, Troubleshooting, DHCP, QoS, Disaster Recovery
Education
Rochester Institute of Technology 2014 — 2015
EMBA, Technology Management, Business Administration, Management and Operations
Pokhara University 2002 — 2006
Bachelor of Engineering, IT
CUSTOM PHYSIQUES February 2005 - Present
GLOBALINX December 2008 - April 2011
Education
Bryant and Stratton College 2005 — 2007
associates, Training & Development Specialist
Verizon Wireless 2007 - 2012
Global Crossing 2010 - 2011
GLOBALINX 2008 - 2010
Frontier Telephone Of Rochester 1998 - 2003
Skills
Microsoft Office, Sign Language, Wireless Solutions, Wireless Broadband, Wireless Voice, Wireless, Telecommunications, Account Management, Analysis, Customer Retention, Direct Sales, IP, Mobile Devices, Sales, VoIP, Sales Management, Management, Call Centers, Customer Service, Team Building, Telephony
Education
Monroe Community College 2012 — 2012
Certificate, Welding Technology/Welder
SUNY Brockport 1995 — 1997
Bachelor of Science, Physical Education and Sport
Genesee Community College 1988 — 1990
Associate in Science, Communications and Media Arts
5LINX Enterprises Inc. May 2014 - Present
GLOBALINX September 2013 - May 2014
Xerox Services July 2013 - September 2013
Xerox Services June 2012 - July 2013
BLOCKBUSTER BY MAIL/DISH NETWORK May 2005 - May 2012
LOWE'S COMPANIES, INC February 2005 - March 2005
LOWE’S COMPANIES, INC., September 2004 - February 2005
LOWE'S COMPANIES, INC February 2004 - September 2004
LOWE'S COMPANIES, INC January 2003 - February 2004
Best Buy October 2001 - January 2003
Education
STATE UNIVERSITY OF NEW YORK AT BROCKPORT
Bachelors of Science, Criminal Justice
Monroe Community College 1996 — 1999
Associates in Applied Science Degree, Criminal Justice Police Science
Greece Athena
Bandwidth.com April 2015 - Present
GLOBALINX June 2008 - March 2015
Skills
VoIP, Telecommunications, Troubleshooting, Switches, Routers, Cisco Technologies, TCP/IP, Linux Server, Broadworks, Acme Net-Net SBC, Palladion, Nextone MSX, Tripp Lite PDU, GIMP, CSS, HTML, Adobe Audition, Adobe Photoshop, Adobe Premiere, Genband M6, Solarwinds, Wireshark
Education
Monroe Community College
North American Breweries, Inc. 2011 - Present
globalinx May 2009 - Present
5LINX Enterprises Inc. January 2008 - May 2009
Skills
Microsoft Excel, PowerPoint, Writing, Computers, Typing, Data Entry, Multi-line Phone
Education
University of Roehampton 2005 — 2005
Communication, Journalism, and Related Programs
State University of New York College at Brockport 2001 — 2005
BS in Communication, Journalism
iCore Networks 2010 - 2014
GLOBALINX 2009 - 2010
Kancharla Corporation 2003 - 2009
Education
University of Alabama in Huntsville