Experience
TouchPoint Support Services  October 2014 - Present
TouchPoint Support Services  January 2012 - October 2014
Ecstatic Cuisine Catering & Cafe   September 2009 - December 2011
Simcha Kosher Catering   May 2008 - August 2009
Camp Tel Yehudah  May 2006 - August 2009
Texas Hillel Foundation  December 2005 - May 2008
Great West Healthcare  July 2004 - June 2006
MessageOne, Inc   August 2003 - July 2004

Skills
Management, Leadership, Business Strategy, Operations Management, Customer Service, Catering, Menu Development, P&L Management, Food Service, Food, Project Management, Culinary Skills, Event Planning, Budgets, Chef, Event Management, Public Speaking, Microsoft Office, Purchasing, Problem Solving, Training, Human Capital Management, Organizational..., Budgeting, Culinary, Customer Relations, Supervisory Skills

Education
The University of Texas at Austin   2000 — 2003
BA, Philosophy

Young Judaea Year Course in Israel   1999 — 2000

Experience
Contractor  October 2014 - Present
Physicians Health Plan (Michigan)   2014 - 2015
Cigna and the former Great-West Healthcare   February 2001 - September 2014
Great-West Healthcare   August 1990 - January 2001
Great-West Life  November 1981 - July 1990
MetLife  December 1987 - February 1989

Skills
Customer Service, PowerPoint, Outlook, Windows, English, Budgets, HTML, Analysis, HIPAA, Testing, Software Documentation, Data Analysis, EDI, Visio, Access, Business Analysis, Process Improvement, Vendor Management

Education
Regis University
Bachelor of Science (B.S.), Business Administration with a Management Emphasis

Regis University
Bachelor's degree - Business Administration, Business Administration and Management, General

Experience
CIGNA Healthcare  March 2008 - Present
Great-West Healthcare   March 2004 - March 2008
Great-West Healthcare   October 2001 - March 2004

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Healthcare, Team Building, Leadership, Insurance, Health Insurance, Process Improvement, Managed Care, Strategic Planning

Education
The University of Winnipeg   1975 — 1978
Bachelor of Arts (BA), Psychology

Experience
CoBiz Insurance  January 2010 - Present
American Cancer Society  October 2012 - June 2014
Great-West Healthcare   May 2001 - January 2010
CIGNA Healthcare  May 2001 - January 2010

Skills
Health plan data..., Consumerism, Underwriting, Wellness Programs, Employee Engagement, Employee Benefits, Health & Welfare, Compliance, Health, Health Policy, Employee Wellness, Property & Casualty..., Health Insurance, Insurance, Benefits Administration, Strategy, Health Care Reform, Healthcare, Team Building, Succession Planning, Financial Analysis, Strategic Planning, Training, Leadership, Analysis, Sales, Finance, COBRA, Workers Compensation, Life Insurance, 401k, Term Life Insurance, Managed Care, Long-term Care, Deferred Compensation, Executive Management, Medicare, Commercial Insurance, Retirement, Business Strategy, Healthcare Industry, Claim, Public Speaking, Group Insurance, HIPAA

Education
University of Colorado at Boulder - Leeds School of Business   1997 — 2001
BS, Business Management

Experience
Cherry Creek Benefits   April 2009 - Present
Wyoming Benefits & Services   February 2014 - Present
Cigna  May 2005 - April 2009
Great-West Healthcare   August 2000 - May 2005

Skills
Employee Benefits, Health Insurance, Health Care Reform, Self-funded, Employee Wellness..., Disability Insurance, Health Savings Accounts, Underwriting, Employee Engagement, Life Insurance, Benefits Administration, COBRA, Mergers & Acquisitions, Strategic Planning, Healthcare Analytics, Compliance, Team Building, Customer Support

Education
University of Colorado Boulder - Leeds School of Business
50 for Colorado Executive Leadership Program, Class of 2010

University of Colorado Boulder - Leeds School of Business   1996 — 2000
B.S. Business Administration, Finance

Regis Jesuit High School   1992 — 1996

Experience
HealthSmart  September 2014 - Present
HealthSmart  May 2014 - August 2014
HealthSmart  January 2014 - May 2014
HealthSmart  March 2013 - January 2014
Benefit Commerce group  May 2012 - March 2013
CIGNA Healthcare  October 2007 - September 2011
Great-West Life  1998 - 2009
Great-West Healthcare   November 2002 - October 2007

Skills
Insurance, Employee Benefits, Health Insurance, Account Management, Healthcare, Customer Service, HIPAA, Benefits Administration, Microsoft Word, Medicare, Claim, Health Savings Accounts, Process Improvement, Analysis, Underwriting, Training, Leadership, COBRA, Spanish, German, Call Center, PowerPoint, Coaching, Change Management, Microsoft Excel, Team Building, Access, Time Management, Call Centers, Software Documentation, Outstanding Customer..., Claims, Benefits, Outlook, Customer Relations, Problem Solving, Word, Excel, Self-funded, Brokers

Education
UCLA Extension   2007 — 2008
Certificate, Screenwriting

University of Arizona   1989 — 1997
B.A., English Literature and Composition

University of Arizona   1989 — 1997
B.S., Molecular and Cellular Biology

Experience
Magellan Health Services  November 2014 - Present
Granite City School District 9  September 2014 - November 2014
Magellan Health Services  February 2014 - September 2014
CIGNA Healthcare  August 2010 - March 2013
CIGNA Healthcare  August 2010 - March 2013
Best Buy  September 2009 - April 2010
Southern Illinois University Edwardsville  August 2005 - September 2009
SIUE Bookstore   August 2005 - September 2009
Schnucks  September 2004 - June 2005
Great West Healthcare  May 2004 - August 2004

Skills
Access, Data Entry, Customer Service, Training, Analysis, Retail, Research, Integration, Interviews, Microsoft Office, Invoicing, PowerPoint, Public Speaking, Data Analysis, Microsoft Excel

Education
Southern Illinois University, Edwardsville   2004 — 2009
Bachelor of Science, History, Political Science

Experience
WellDyne, Inc.   April 2014 - Present
WellDyne, Inc.   December 2011 - April 2014
HealthTrans  2009 - 2011
HealthTrans  2007 - 2009
Great-West Healthcare   2006 - 2007
Great-West Healthcare   2005 - 2006
Great American Country  2004 - 2005
National Pain Foundation   2003 - 2004
Association of periOperative Registered Nurses  1994 - 2003

Skills
Marketing Communications, Marketing Strategy, Marketing, Corporate Communications, B2B Marketing, Lead Generation, Internal Communications, Leadership, Team Building, Corporate Branding, Advertising, Integrated Marketing, Strategy, Management, Strategic Planning, CRM, Account Management, Public Relations, Email Marketing, Direct Marketing, Social Media Marketing, Project Management, Creative Direction, Product Management, Editing, Copywriting, Product Marketing, Marketing Management, Web Content, Program Management, Media Relations, Market Research, Team Leadership, Social Media, Writing, Direct Mail, Digital Marketing, Marketing Automation, Process Improvement, Content Marketing, Employer Branding

Education
University of Denver
Master's Degree, Applied Communication

University of Northern Colorado
Bachelor's Degree, Journalism

University of Northern Colorado
Bachelor's Degree, Political Science

Experience
CIGNA Healthcare  August 2008 - Present
Great-West Healthcare   May 2005 - August 2008

Skills
Employee Benefits, Health Insurance, Insurance, Underwriting, Life Insurance, Health Savings Accounts, Healthcare, Managed Care, Brokers, Disability Insurance, Strategic Planning

Education
Sam Houston State University
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Catholic Health Initiatives  June 2014 - March 2015
Catholic Health Initiatives  April 2013 - May 2014
Boston Medical Center HealthNet Plan  March 2012 - January 2013
Kaiser Foundation Health Plan  2008 - July 2012
Great-West Healthcare   2007 - 2008
Fidelity Investments  2004 - 2007
GE Healthcare  2000 - August 2002
IDX Systems  2000 - 2002
Thomson Healthcare  1996 - 1999
Arthur D. Little, Inc.   August 1992 - May 1996

Skills
Process Improvement, Program Management, Project Portfolio..., Team Building, Change Management, Strategic Planning, Operations Management, Cross-functional Team..., Vendor Management, Mentoring, PMO, Business Strategy, Management, Project Management, Consulting, Strategy, Healthcare, Six Sigma, Training, PMP, Business Process...

Education
Simmons College - Simmons School of Management   1989 — 1993
MBA, Finance

State University of New York College at Potsdam
B.S., Mathematics

Experience
Burgess Insurance Agency   September 2005 - Present
Hartford Life Retirement Plans   December 2003 - January 2005
Great-West Healthcare   January 1998 - December 2003

Skills
Employee Benefits, Retirement, Health Insurance, Insurance, Disability Insurance, Property & Casualty..., 401k, Qualified Retirement...

Education
University of Florida   1994 — 1998
BSBA, Business Marketing

Experience
WIS International  January 2013 - Present
Christian Healthcare System   April 2012 - December 2012
Bayhealth Medical Center  March 2010 - September 2011
Millcroft   April 2009 - July 2009
Aetna Healthcare  September 2007 - October 2008
Catholic Health Initiatives  April 2007 - September 2007
Keystone Mercy Health Plan  March 2007 - April 2007
Great West Healthcare  December 2005 - December 2006
Keystone Mercy Health Plan  April 2004 - December 2005
EDS/DELAWARE MEDICAL ASSISTANCE PROGRAM   February 2001 - April 2004

Skills
Customer Service, Medical Billing, Medical Coding, Financial Services, Call Center, Collections

Education
University of Delaware   1995 — 1999
Associate's degree, Healthcare Administration

of Woodstown High School   1992 — 1995
Diploma

Experience
Tenet Healthcare  November 2014 - Present
Meritain Health, An Aetna Company  June 2013 - November 2014
HealthSmart  October 2010 - May 2013
Holmes Murphy & Associates  May 2007 - November 2010
Aetna  2004 - 2007
Great-West Healthcare   2004 - 2004
Mercer  1998 - 1999

Skills
Insurance, Employee Benefits, Health Insurance, Account Management, Managed Care, Contract Negotiation, Healthcare, Customer Service, Team Building, Sales, Marketing, Health Savings Accounts, Brokers, Sales Presentations, Medicare, Cold Calling, Salesforce.com, Disability Insurance, Benefits Administration, Claim, Selling, Underwriting, Customer Retention

Education
Texas Christian University   2000 — 2004
BBA, Marketing, Management

Texas Christian University - M.J. Neeley School of Business   2000 — 2004
BA, Marketing

Experience
Kaiser Permanente IT  May 2013 - Present
Edusable, LLC   December 2012 - Present
Autism Society of Colorado  December 2011 - December 2013
Kaiser Permanente  July 2012 - May 2013
Jeppesen  May 2009 - July 2012
Jeppesen  April 2007 - July 2012
MotherLode Image Smiths   June 2005 - January 2009
Great-West Healthcare   December 1999 - June 2005
Rexnord  1998 - 1999

Skills
Software Documentation, Technical Writing, Agile Methodologies, SDLC, Business Analysis, Process Improvement, User Experience, Program Management, Analysis, Requirements Analysis, Project Management, Leadership, Problem Solving, Editing, Integration, Change Management, Management, Information Architecture, Content Management, Instructional Design, Public Speaking, User Interface Design, Document Management, RUP, Training, Technical Documentation, Research, User Acceptance Testing, Scrum, Testing, Data Analysis, Strategy, Requirements Gathering, Business Requirements, SharePoint, Interaction Design, Google Analytics, Documentum, Confluence, Software Development, Process Simulation, Mentoring, InDesign, Process Development, Software Project..., Tableau, Pivot Tables, Business Intelligence

Education
University of Arizona   1997 — 1999
MA, English

University of Northern Colorado   1989 — 1994
BA, English, cum laude

University of Northern Colorado   1989 — 1994
BA, Spanish, cum laude

Experience
Cigna  August 2011 - Present
CIGNA  May 2005 - Present
Great-West Healthcare   2005 - 2009
Mutual of Omaha  2000 - 2004
New England Financial  June 1998 - 2000

Skills
Employee Benefits, Health Insurance, Insurance, Health Savings Accounts, Managed Care, Account Management, Employee Wellness..., Disability Insurance, Brokers, Life Insurance, Medicare, 401k, Sales, Underwriting, Benefits Administration, Healthcare, HMO, CRM, Long-term Care, HIPAA, Human Resources, Fluent in Spanish

Education
The University of Texas at Austin   1994 — 1998
BA, Economics

Experience
Bradley W. Jarvis   October 2008 - Present
SEAKR Engineering  May 2014 - October 2014
NEON, Inc.   March 2012 - December 2013
Catholic Health Initiatives  April 2011 - March 2012
Gates Corporation  April 2010 - September 2010
Vaisala Oyj  February 2009 - February 2010
Level 3 Communications  January 2007 - December 2007
Great-West Healthcare   July 2006 - November 2006
Department of Veterans Affairs  January 2004 - January 2006
Rocky Mountain Mars Society   November 2002 - November 2004

Skills
Technical Writing, Documentation, Testing, Requirements Analysis, Document Management, Visio, Proposal Writing, Writing, Editing, Adobe Acrobat, FrameMaker, Research, Word, Public Speaking, Quality Assurance, PowerPoint, Microsoft Office, Mentoring, Problem Solving, Excel, Content Management, Access, Outlook, HTML, Dreamweaver, SharePoint, Social Media, Blogging, Technical Documentation, Instructional Design, Telecommunications, Process Improvement, Agile, Business Analysis, Strategic Planning, Photoshop, MS Office Suite, Knowledge Management, Analysis, Process Development, Internal Communications, Content Development, Troubleshooting, Integration, Software Documentation, Microsoft Excel, MS Project, Microsoft Word, Program Management, Business Process

Education
University of Colorado Denver   2003 — 2003
Course, Technical Communication, A

Worcester Polytechnic Institute   1977 — 1982
Bachelor's Degree, Physics, History

Experience
Delta Dental of Colorado  2008 - Present
CIGNA Healthcare  July 2008 - October 2008
Great-West Healthcare   January 1999 - July 2008
Mercer  1998 - 1999

Skills
Employee Benefits, Underwriting, Insurance, Risk & Self Funding, Health Insurance, Leadership, Health Care Reform, Training, Brokers, Team Building, Disability Insurance, Analysis, Management, Life Insurance, Coaching, Process Improvement, Strategic Planning, Health Savings Accounts, Managed Care, Customer Service, Term Life Insurance, Financial Reporting, Performance Management, Negotiation, Financial Risk, Capital Budgeting, Microsoft Excel, New Business Development, General Insurance, Business Analysis, Account Management, Claim, Commercial Insurance, Recruiting, Marketing, Medicare, Budgets, Sales Management, Risk Analysis, Training Delivery, Project Management, Team Leadership, Risk Management, Employee Relations, Healthcare, Change Management, Employee Training, Budeting, Training Program..., Staff Mentoring

Education
The American College   2014 — 2015
Chartered Healthcare Consultant

Tri-State University   1988 — 1993
Bachelor of Arts, Communications

Experience
George K. Baum & Company   December 2014 - Present
Great-West Financial  March 2011 - December 2014
Cricket Communications  August 2010 - March 2011
Legacy Christian Academy  December 2009 - August 2010
CIGNA Healthcare  July 2008 - December 2009
Great-West Healthcare   April 2007 - July 2008
Great-West Healthcare   April 2005 - April 2007
Great-West Healthcare   December 2002 - April 2005
Great-West Healthcare   November 2000 - December 2002
Qwest Communications  March 2000 - November 2000

Skills
Forecasting, Financial Modeling, Strategic Planning, Strategy, Mergers & Acquisitions, Cash Flow, Financial Analysis, Competitive Analysis, Corporate Finance, Strategic Financial..., Leadership, Business Strategy, Process Improvement, Strategic Partnerships, Financial Reporting, Managerial Finance, Finance, Management, Analysis, Executive Management, CRM, Budgets, Accounting, Business Process..., Human Resources, SAP, Integration, Salesforce.com

Education
University of Denver - Daniels College of Business   2006 — 2007
MBA, Finance

University of Colorado Denver   1992 — 1998
Bachelor, Finance

Experience
Great-West Life and Annuity Insurance Company  May 2011 - Present
A financial services company in Denver, Colorado   May 2009 - June 2012
Great-West Life  September 2007 - January 2009
Great-West Healthcare   2005 - 2007

Education
Southern Illinois University, Carbondale   2001 — 2005

Experience
Air Tool Service Center Inc.   March 2007 - Present
Great West Healthcare  June 1995 - December 2005

Skills
Management, Microsoft Office, Customer Service, Microsoft Excel, Windows, Microsoft Word

Education
Rock Valley College   1994 — 2009

Rockford Career College   1993 — 1994

Experience
Towers Watson  June 2014 - Present
Houston Business Coalition on Health   October 2014 - Present
Towers Watson  August 2011 - June 2014
CIGNA HealthCare  March 2005 - July 2011
Great West Healthcare  June 1998 - February 2005

Education
The University of Texas at Austin   1994 — 1998
BA

Experience
Elavon  April 2008 - Present
Lehman Brothers  March 2007 - January 2008
Nelnet  March 2000 - March 2007
Great-West Healthcare   October 1998 - March 2000
Sallie Mae  April 1990 - June 1998

Skills
Business Analysis, SQL, .NET, SDLC, Requirements Analysis, Requirements Gathering, Visio, Business Requirements, User Acceptance Testing, Vendor Management, Software Project..., SharePoint, Process Improvement, Agile Methodologies, Microsoft SQL Server, Payments, Banking

Education
University of California, Santa Barbara   1985 — 1987
Bachelor of Arts (B.A.), International Relations and Affairs

Experience
Alameda Alliance for Health  July 2012 - Present
CIGNA Healthcare  July 2008 - June 2010
Great-West Healthcare   November 2005 - June 2008
Health Plan of San Mateo  May 1997 - November 2005
Prudential Healthcare  December 1987 - May 1997

Skills
Management, Healthcare, Training, Benefits Administration, Customer Service, Human Resources, Managed Care, Call Center, Data Analysis, Operations Management, Staff Development, Claims Management, Provider Relations, Organizational..., Public Health, Team Building, Employee Benefits, HMO, Coaching, HIPAA, Medicaid, Leadership, Call Centers, Vendor Management, Program Management, Access, Healthcare Management, Employee Relations, Health Insurance, Medicare, Customer Retention, Process Improvement, Claim, Performance Management, Insurance, Healthcare Information..., Healthcare Consulting, Hospitals, CRM, Policy, Health Policy, Disease Management, Utilization Management, Network Development, Revenue Cycle

Education
University of California, Riverside   1981 — 1985
BS, Psychobiology

Experience
MO Department of Insurance, Financial Institutions and Professional Registration   June 2010 - Present
CIGNA  August 2008 - August 2009
Great-West Healthcare   2004 - 2008
Great-West Life & Annuity Insurance Co.   2000 - 2004
General American Life Insurance Company  1984 - 2000

Skills
HIPAA, ERISA, Corporate Law, Legal Writing, Employee Benefits, COBRA, Medicare, Health Insurance, Insurance, Contract Negotiation, Healthcare, FMLA, Analysis, Litigation Management, Policy

Education
Saint Louis University School of Law
JD

Thammasat University
LL.B.

Experience
Arrow Electronics  June 2013 - Present
Molson Coors  June 2006 - June 2013
Mercer Consulting  June 2004 - June 2006
Great-West Healthcare   October 2003 - June 2004
J.D. Edwards   July 2001 - October 2003

Skills
Internal Communications, Corporate Communications, Strategic Communications, Communications Planning, Marketing Communications, Reputation Management, Employee Engagement, Public Relations, Brand Management, Change Management, Corporate Social..., Strategy, Social Media, Press Releases, Strategic Planning, Communication Training, Cross-functional Team..., FMCG, Project Planning, Customer Insight, Crisis Communications, Human Resources, Integrated Marketing, Talent Management, Business Process..., Media Relations, Management, Organizational...

Education
University of Colorado at Denver
Master of Business Administration (MBA), Business Administration and Management, General

University of Kansas
Bachelor's degree, Journalism

Experience
UnitedHealth Group  August 2015 - Present
United Healthcare  November 2006 - Present
Great-West Healthcare   2005 - 2006
Great-West Healthcare   2002 - 2005

Skills
Health Insurance, Managed Care, Employee Benefits, Medicare, Healthcare, Healthcare Industry, HIPAA, Process Improvement, Insurance, Performance Improvement, Sales Operations, New Business Development, Business Development, Coaching, Leadership Development, Executive Management, Healthcare Information..., Leadership, Team Building

Education
University of Colorado Denver   1999 — 2001
Bachelor of Arts

Experience
Catholic Health Initiatives  October 2012 - Present
CIGNA  July 2008 - May 2012
CIGNA  2003 - 2009
Great-West Healthcare   May 2003 - July 2008
Gretag Imaging, Sienna Division   1995 - 2001

Skills
Marketing Communications, Marketing Strategy, Email Marketing, Management, Integrated Marketing, Marketing, Direct Marketing, Social Media Marketing, Team Building, Strategic Communications, Internal Communications, Public Relations, Marketing Management, Social Media, Advertising, Media Relations, Online Marketing, Creative Direction, Corporate Communications, Newsletters, Event Planning, Copywriting, Online Advertising, Organizational Agility, Internal & External..., Long-term Customer..., Building Relationships, Relationship Marketing, Networking, Volunteering, Strong Business Acumen, Keen Listener, Business Process..., Budget Reconciliation, Department Budgeting, Change Management, Leadership, Strategy, Strategic Planning, Process Improvement, Project Management, Healthcare, Vendor Management, Cross-functional Team...

Education
University of Colorado at Denver   2000 — 2011
Business Administration, Information Systems, Marketing

University of Colorado at Denver
Bachelor of Business Administration (B.B.A.), dual emphasis in Marketing and Information Systems

Experience
Lighting Associates  March 2012 - Present
Network Solutions  August 2007 - March 2012
Great West Healthcare  January 2006 - August 2007
Great West Healthcare  March 2003 - January 2006
Great West Healthcare  May 2002 - March 2003
Great West Healthcare  July 2000 - May 2002

Skills
Google Analytics, Google Adwords, HTML, Customer Service, Outlook, Microsoft Office, Social Media, Excel, Word, Online Marketing, Account Management, Call Center, Windows, Insurance, PPC, Dreamweaver, Social Media Marketing, SEM, Siebel, Online Advertising, Lead Generation, Analytics, AGI32, OASIS, Lighting Design, Call Centers

Education
Southern Illinois University, Edwardsville   1995 — 1998
Bachelor of Science, Mass Communications

Southwestern Illinois College   1993 — 1995
Associate of Arts

Experience
Healthy Goals   January 2013 - Present
McGohan Brabender  July 2006 - January 2013
Great-West Healthcare   January 2000 - July 2006
General American Life Insurance  June 1975 - January 2000

Skills
Healthcare, Wellness, Insurance, Health Insurance, Savings, Benefits Administration, Program Management, Employee Benefits, Disability Insurance, Leadership, Health Savings Accounts, Customer Service

Education
Saint Louis University   1978 — 1982
BS, Organizational Leadership

Experience
Great-West Healthcare   September 2003 - Present
Great-West  2003 - Present
Not Your Children's Comedy Tour   2005 - 2008
American Mensa  2004 - 2007
Cigna Healthcare  2002 - 2003
CIGNA  2002 - 2003

Skills
Leadership, Management, Performance Management, Process Improvement, Sales, Sales Operations, Strategy, Team Building, Training, Vendor Management, Budgets, Strategic Planning

Education
Temple University - Fox School of Business and Management   2000 — 2002
MBA/MS, MIS/eCommerce

Temple University School of Medicine   1992 — 1995
MS, Occupational Therapy

Villanova University   1987 — 1991
BA, Liberal Arts

Experience
Andrea Enright, Inc.   February 2002 - Present
Andrea Enright, Inc.   January 2002 - Present
IHS  August 2012 - October 2014
Ping Identity  January 2011 - August 2012
CIGNA  March 2010 - May 2011
Great West Healthcare  August 2008 - August 2009
Infowerk   August 2006 - August 2008
Traditzia Bulgarska Foundation & Gallery   August 2005 - September 2007
Xcel Energy  August 2004 - May 2006
Dex Media  2002 - 2003

Skills
pithy copy, content project..., Online Communications, Web Content, Blogging, Creative Writing, Journalism, Writing, Editing, Messaging, Copywriting, Social Media, Newsletters, Content Development, Connecting People, Email Campaigns

Education
University of Illinois   1993 — 1998
BA

University of Colorado--Denver   2004 — 2008
MA

Experience
Sogeti  February 2011 - Present
CIGNA Healthcare  September 2010 - February 2011
Eyeris  April 2006 - April 2010
Great-West Healthcare   2002 - 2006
Accenture  January 2000 - June 2001

Skills
Business Intelligence, Project Management, Data Analysis, Requirements Analysis, SQL, Integration, SharePoint, Certified Scrum Master..., Data Management, ETL, Requirements Gathering, Business Process Mapping, SAP Implementation, Microsoft SQL Server, SSIS, SSRS, SSAS, PowerPivot, PowerView, Data Conversion, Business Objects, Profitability Tracking, Software Project..., Agile Methodologies

Education
University of Colorado Boulder - Leeds School of Business   1994 — 1999
BS

University of Colorado at Boulder   1994 — 1999
BA - Political Science

Experience
Charles Schwab  January 2015 - Present
HB Management Group, Inc.   August 2011 - December 2014
ZOLL  March 2009 - August 2011
Unisys  May 2008 - February 2009
Great-West Financial  February 2005 - May 2008
Great-West Healthcare   October 2003 - March 2005
Merrill Lynch  February 2000 - August 2003

Skills
Project Management, Salesforce.com, Proposal Writing, Strategic Planning, RFP, Account Management, Business Development, Team Building, Sales, Leadership, Marketing, Contract Negotiation, Training, Strategy, CRM, Management, Customer Service

Education
University of Kansas
B.A., Communication Studies

Experience
Blue Cross Blue Shield of Texas  August 2015 - Present
Humana  June 2013 - Present
Humana  January 2012 - June 2013
Cenpatico  June 2008 - February 2012
Great-West Healthcare   November 2003 - March 2010
UnumProvident  August 1999 - October 2003
Western Technical Institute   1995 - 1999
Western Technical Institute   1993 - 1995

Skills
Insurance, Microsoft Office, Benefits Administration, Recruiting, Training, Provider Relations, Network Development, Healthcare Industry, Healthcare, Policy, Managed Care, Health Policy, Medicaid, HIPAA, Medicare, Health Insurance, Healthcare Information..., Hospitals

Education
El Paso Community College

The University of Texas at El Paso   1990 — 1996

Western Technical Institute   1992 — 1994
Certificate of Completion

Western Technical Institute   1992 — 1992
Certificate of Completion

Experience
Empower Retirement  August 2007 - Present
Great-West Healthcare   April 1997 - July 2007
Matsen Insurance Brokers   June 1996 - April 1997
United Insurance Company of America  February 1994 - June 1996
Dynasplint Systems  April 1992 - February 1994

Skills
Series 6, Series 63, 401k, Mutual Funds, Retirement Planning, Public Speaking, Defined Contribution, Retirement, CRM, Insurance, Pensions, Excel, PowerPoint

Education
University of California, Davis   1988 — 1990
B.S., Exercise Physiology

Experience
Assurant Health  April 2013 - Present
Assurant Health  July 2011 - March 2013
Assurant Health  September 2008 - July 2011
Assurant Health  August 2005 - August 2008
Great-West Healthcare   2002 - 2005

Skills
Health Insurance, Cross-functional Team..., Insurance, Process Improvement, Vendor Management, Strategic Planning, Underwriting, Employee Benefits, Team Building, Sales Management, Health Savings Accounts, New Business Development, Risk Management, Project Management, Change Management, Sales, Coaching, Management, Negotiation, Product Management

Education
University of Denver - Daniels College of Business   1998 — 2000
MBA, Business

Whitman College   1986 — 1990
Bachelor of Arts (B.A.), History

Experience
Cherie Blair Foundation for Women  May 2015 - Present
S&P Capital IQ  February 2015 - Present
Standard and Poors  December 2008 - Present
Standard & Poor's   June 2008 - December 2008
Great-West Healthcare   November 2007 - June 2008
RHD - DexMedia   April 2007 - October 2007
Standard & Poor's, a McGraw-Hill division.   May 2003 - April 2007
Gunther Douglas  February 2002 - May 2003
Global Crossing  February 2000 - November 2001

Skills
SDLC, Agile Methodologies, Test Planning, Test Management, Scrum, Requirements Analysis, Testing, Oracle, Agile Project Management, Unix, SOA, Test Automation, Software Project..., Quality Assurance, XML, Java, Software Development, QTP, Software Quality..., SQL, Requirements Gathering, Integration, Quality Center, Web Services, Perl, Weblogic

Education
University of Denver   2000 — 2006
Masters, Applied Science - (Computer Information Systems)

Experience
Lawrence & Associates  Sr. Program Manager, Enterprise Data WarehouseEchostar Satellite LLC2007 - Present
Great-West Healthcare   March 2006 - September 2006
ICG Communications  2000 - 2001

Education
University of Colorado Boulder - Leeds School of Business
MBA, Marketing, Finance

Experience
The Mid-Continent Companies, LTD   2002 - Present
Great West Healthcare  1993 - 2002
Great-West Life  1993 - 2002

Skills
Employee Benefits, Health Insurance, 401k, Pensions, Vendor Management, Disability Insurance, Series 6, Retirement, Benefits Administration, Insurance, Investments, Retirement Planning, Strategic Financial..., Process Improvement, Mergers, Life Insurance, Strategic Planning

Education
The University of Texas at Austin   1989 — 1993
BBA, Finance, Marketing, and Real Estate

The University of Texas at Austin - The Red McCombs School of Business   1989 — 1993
Bachelor of Business Administration (B.B.A.), Finance, General

Experience
Great-West Healthcare   January 1994 - September 2005

Skills
Insurance, Retirement, Health Savings Accounts, Team Building, Health Insurance, Microsoft Excel, Life Insurance, Medicare, Disability Insurance, Workers Compensation, Critical Illness, Employee Benefits, Group Insurance, Brokers, Cafeteria Plans, Management, Healthcare, Underwriting, Managed Care, Training, HIPAA, Customer Service, Microsoft Office

Education
University of Colorado Colorado Springs

Experience
Great-West Healthcare   1974 - 2004

Education
The Ohio State University

Experience
Great-West Healthcare   Information Technology ManagerFirst Data Corporation2014 - Present
GreenField Solutions LLC   June 2011 - Present
Terumo BCT  June 2011 - April 2013
Great-West Healthcare   August 2003 - June 2011

Education
Regis University   1988 — 1991
Master of Business Administration (MBA), Management Information Systems, General

Experience
ACAP Health Consulting  September 2013 - Present
Holmes Murphy & Assoc   January 2003 - Present
ACAP Health Consulting  January 2007 - September 2013
Great-West Healthcare   July 1996 - December 2002

Skills
Healthcare, Wellness, Employee Benefits, Managed Care, Health Insurance, Medicare, Health Savings Accounts, Insurance, Disease Management, Employee Wellness, Health Education, Long-term Care, Health Policy, Accountable Care, Corporations, HIPAA, Medicaid, Dentistry, Benefits Administration, Disability Insurance, Health Care Reform, COBRA, Healthcare Consulting, Workers Compensation, Claim, Brokers

Education
University of Houston-Clear Lake   1993 — 1996
MHA / MBA, Healthcare and Business

Stephen F. Austin State University   1987 — 1991
Bachelor of Business Administration (BBA), Accounting

Experience
Aon  2013 - Present
CIGNA Healthcare  2004 - 2013
Great-West Healthcare   2004 - 2008
ING  2003 - 2004

Skills
Health Insurance, Employee Benefits, Underwriting, Healthcare, Financial Analysis, Managed Care, Insurance, Analysis, Actuarial Science

Education
University of Colorado Boulder   1995 — 1999

Experience
CIGNA Healthcare  April 2008 - Present
Great-West Healthcare   October 2001 - March 2008
ONE Health Plan  July 2000 - September 2001
ONE Health Plan  May 1999 - June 2000
Great-West Healthcare   March 1992 - April 1995

Education
South Dakota State University   1982 — 1986
Bachelor's Degree, Journalism

Experience
CIGNA HealthCare Benefits  July 2008 - Present
Great-West Healthcare   January 2001 - July 2008

Education
Rock Valley College

Experience
Catholic Health Initiatives  November 2008 - Present
Great-West Healthcare   February 2000 - November 2008
Cigna Healthcare  2008 - 2008
Tactica Technology Group  August 1999 - February 2000
Great-West Life and Annuity Insurance Company  June 1991 - August 1999

Skills
Healthcare Information..., PMO, SDLC, PMP, HIPAA, Software Project..., Integration, Visio, Project Management, Leadership, Process Improvement, Software Implementation, MS Project, Program Management, Project Portfolio..., Business Analysis, Software Documentation, IT Strategy, Vendor Management, SharePoint, IT Management, Business Process..., Requirements Gathering, Resource Management, Requirements Analysis, Agile Project Management, Cross-functional Team..., Business Process, Enterprise Architecture, Systems Analysis, Business Intelligence, Business Requirements, Disaster Recovery, ITIL, Agile Methodologies, Project Delivery, Change Management, Governance, Information Technology, EHR

Education
University of Colorado Boulder   1986 — 1991

Experience
Anthem  June 2013 - Present
GIO   December 2007 - February 2011
Great-West Healthcare   April 2006 - August 2007

Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Brokers, Account Management, Underwriting, Claim, Sales, New Business Development, Pricing, Sales Management, Healthcare, Executive Management, Health Savings Accounts, Disability Insurance, Customer Retention, Life Insurance, Leadership, Relationship Management, Strategic Planning, Strategy, Workers Compensation

Education
Curtin University of Technology, Western Australia   2008 — 2010
MBA, MBA

University of Colorado Denver   1990 — 1994
BS, Business

Experience
Syntrinsic Investment Counsel   September 2013 - Present
Watershed Investment Consultants   September 2006 - August 2013
Great-West Healthcare   June 2006 - September 2006
OSI Pharmaceuticals  June 2004 - August 2004

Skills
Data Analysis, Access, Financial Modeling, Financial Analysis, Portfolio Management, Business Analysis, Investments, Analytics, Risk Management, Analysis, Strategic Financial..., Bloomberg Terminal, Microsoft Excel

Education
University of Denver   2006 — 2010
Master of Science (MS), Finance, General

University of Colorado at Boulder   2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Economics

Experience
Canandaigua City School District  August 2013 - Present
Baxa Corporation  March 2008 - June 2012
Travelport  July 2007 - March 2008
Great-West Healthcare   April 2002 - March 2008
Arthur Andersen  January 2001 - April 2002

Skills
GAAP, Accounts Payable, Accounts Receivable, Financial Reporting, Accounting, Cash Management

Education
CU Denver   1999 — 2000
Bachelor of Science (BS), Accounting

University of Colorado at Denver   1999 — 2000
BS, Accounting

Experience
MultiPlan  March 2005 - Present
CVS Caremark Corporation  May 2004 - March 2005
Great-West Healthcare   February 1996 - May 2004
UnitedHealthcare  1993 - February 1996

Skills
Provider Contracting, Managed Care, Network Development, Provider Relations, Healthcare Management, Strategic Planning, Healthcare, Healthcare Reimbursement, Insurance, Health Insurance, Contract Negotiation, Claims Management, Home Care, Medicaid, Practice Management, Health Information..., Revenue Cycle, Disease Management, Physicians, PPO, Healthcare Industry, Medicare, Claim, Pharmacy Benefit..., Physician Relations, Policy, Medical Coding, Healthcare Consulting, Medical Billing, HIPAA, Hospitals, Pharmacy, Medical Records, Healthcare Information..., Employee Benefits, Health Policy, Informatics, Performance Improvement, HMO, Workers Compensation, Revenue Cycle Management, Behavioral Health, Medicare Part D, Quality Improvement, Team Building, Utilization Management, Process Improvement, Credentialing, EMR, EHR

Education
Roosevelt University   1993 — 1997
MPA, Health Administration

University of Iowa
BA, Art History

Experience
Nestle Purina  October 2010 - Present
Ferguson Consulting  March 2010 - April 2011
Great West Healthcare now a part of CIGNA   April 2009 - December 2009
Anheuser-Busch Companies  April 2007 - April 2009
Great-West Healthcare   August 1998 - April 2007

Education
Southern Illinois University, Edwardsville
BA, MIS

Experience
Towers Watson  December 2010 - Present
CIGNA Healthcare  2007 - 2010
Great-West Healthcare   2003 - 2007
Deloitte  1999 - 2002
MassMutual Financial Group  1986 - 1992

Skills
Employee Benefits, New Business Development, Health Care Reform, Health Insurance, CRM, Managed Care, Disability Insurance, Process Improvement, Strategic Planning, Sales, Management, Executive Pay, Insurance, Talent Management, Medicare, Health Savings Accounts, Consulting, Leadership, Healthcare, Benefits Administration, Executive Management, Healthcare Consulting, Health Policy, ERISA, Defined Benefit, Organizational Design

Education
U. C. Berkeley   1982 — 1986
BA, English

University of California, Berkeley   1982 — 1986
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies

Experience
PerkinElmer, Inc.   May 2015 - Present
Anthem, Inc.   March 2008 - May 2015
LabCorp  2006 - 2008
Anthem Blue Cross and Blue Shield  2003 - 2006
Great-West Healthcare   1981 - 2002

Skills
Health Insurance, Employee Benefits, Sales, Contract Negotiation, Broker Relations, Account Management, Strategic Planning, Managed Care, Medicare Advantage, Medicare Part D, Business Travel, Leadership, HMO, Medicare, Healthcare Industry, Insurance, Health Policy, Self-funded, Health Care Reform, Provider Relations, HIPAA

Education
University of Colorado at Denver

Experience
United Healthcare  January 2014 - Present
United Healthcare  May 2009 - January 2014
CIGNA Healthcare  January 2007 - February 2009
Great-West Healthcare   2006 - 2008
Gorman Health Group  2005 - 2007
United Healthcare  2000 - 2005
UnitedHealthcare  January 1998 - May 2000
UnitedHealthcare  January 1996 - January 1998
FHP  1984 - 1996

Skills
Dental, Medicare, Benefits, Medicaid, Medicare Supplements, Sales Operations, Strategic Planning, Managed Care, Consultative Selling, Healthcare, Employee Benefits, Account Management, Sales Management, Contract Negotiation, Insurance, Health, Analysis, Disability Insurance, Dentistry, Business Development, Sales, Selling

Education
Saint Mary's College of California   1992 — 1993
Executive MBA, Healthcare

Westminster College   1986 — 1989
MBA, Marketing

University of Utah   1977 — 1983
BS, Healthcare Administration/Education

Experience
CIGNA Healthcare  July 2008 - February 2009
Great-West Healthcare   January 2002 - June 2008
Great-West Healthcare   January 2001 - January 2002
General American Life Insurance Company  March 1993 - January 2000

Education
Southeast Missouri State University   1972 — 1977
B.A., Sociology

Experience
Optum/United Health Group  January 2015 - Present
Evercare/OptumHealth   December 2010 - December 2014
United Health Care  October 2006 - December 2010
Great-West Healthcare   June 1996 - October 2006

Skills
Medicare, Managed Care, Health Insurance, Healthcare, Medicaid, Healthcare Industry, Healthcare Information..., Insurance, Healthcare Consulting, Network Management

Education
University of Evansville   1979 — 1981
Nursing/Business

Experience
PrimePay  September 2013 - Present
Kaiser Permanente  2005 - 2013
Great-West Healthcare   2001 - 2005
New England Financial  1999 - 2001
New England Financial  1992 - 1999
New England Financial  1985 - 1992

Skills
Health Insurance, Insurance, New Business Development, Medicare, Healthcare, Team Building, Change Management, Employee Benefits, Strategic Planning, Managed Care, Account Management, Process Improvement, Underwriting, Sales, Leadership, Recruiting, Sales Management

Education
Suffolk University   1987 — 1990
Master of Business Administration (MBA)

Stonehill College   1973 — 1977
BS, Business Administration

Experience
CIGNA Healthcare  August 2004 - May 2015
Great-West Healthcare   March 1997 - August 2004

Skills
Visio, Healthcare Information..., SDLC, HIPAA, Process Improvement, Systems Analysis, SharePoint, Requirements Gathering, Vendor Management, PMP, Business Process..., Business Analysis, Software Documentation, Access, Software Project..., DB2, IT Strategy, Integration, Project Portfolio..., Team Building, Business Intelligence, Program Management, Requirements Analysis, Quality Assurance, MS Project, Disaster Recovery, IT Management, Leadership, Enterprise Architecture, Microsoft Project, Management

Education
State University of New York College at Plattsburgh   1971 — 1975
B.A., Psychology

Experience
Midwest Employers Casualty Company  May 2012 - Present
Cigna  July 2008 - May 2012
Great-West Healthcare   January 2001 - June 2008
General American Life  September 1991 - December 2000
McDonnell Douglas  February 1987 - September 1991

Skills
Vendor Management, SDLC, Integration, Business Intelligence, Business Analysis, SharePoint, IT Strategy, Agile Methodologies, Data Warehousing, Process Improvement, Enterprise Architecture, Visio

Education
Southeast Missouri State University   1983 — 1986
BS, IT

Experience
Scott & White Healthcare  July 2014 - Present
MAXIMUS  December 2007 - January 2014
GE Money  February 2005 - October 2007
OraMetrix  January 2003 - November 2004
Great-West Healthcare   May 2000 - June 2002

Skills
Call Center, Process Improvement, Quality Assurance, Customer Service, Team Building, Strategic Planning, Employee Relations, Vendor Management, Leadership, Training, Business Analysis, Coaching, Project Management, Operations Management, Microsoft Office, Call Centers, Program Management, Start-ups

Education
University of Phoenix   2000 — 2006
BSBM, Business

San Antonio College   1982 — 1983

Experience
Coventry Health Care  February 2009 - Present
Great-West Healthcare   2007 - 2008

Education
University of Detroit Mercy   1999 — 2001
MHSA, Health Services Administration

Experience
ASAP Contracting & Roofing LLC   January 2011 - Present
Cigna Insurance Services  January 2008 - January 2010
Great West Healthcare  January 2001 - January 2008
General American Insurance Co   April 1990 - January 2001

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Java

Education
Southwestern Illinois College   1976 — 1978
Marketing Management - Advertising Design

Experience
Bellerive Gardens Cemetery   May 2013 - Present
Oak Hill Funeral Home and Chapel Hill Mortuary   October 2003 - May 2013
Great West Healthcare  February 2000 - October 2003

Education
St. Louis Community College   2003 — 2005
Associates Degree, Mortuary Science and Embalming/Embalmer

Grandview High School   1993 — 1997