Experience
CIGNA  July 2012 - Present
CIGNA  January 2011 - January 2013
Great-West Healthcare   2006 - 2011
Florida Department of Financial Services  2003 - 2005

Skills
Wellness, Strategy, Process Improvement, Health Policy, Health Insurance, HIPAA, Provider Relations, Employee Benefits, Healthcare, Brokers, Insurance, Employee Wellness, Disease Management, Managed Care

Education
Florida State University   1998 — 2002
Bachelor of the Arts, Anthropology

Experience
Aetna  April 2007 - Present
Great West Healthcare  June 2004 - April 2007
United Shockwave Therapies, LLC   October 2002 - June 2004
University of Chicago Hospitals  November 1999 - September 2001
SNI Management   1995 - 1999
Rush Presbyterian St. Luke's Medical Center   1990 - 1994

Skills
Network Development, Managed Care, Healthcare, Contract Negotiation, HMO, Medicaid, Medicare, Healthcare Management, HIPAA, Health Policy, Healthcare Information..., Credentialing, Revenue Cycle, Claim, Process Improvement, Physicians, Cross-functional Team..., Strategic Planning, Program Management, Project Management, EMR, Leadership, Change Management, Strategy, Negotiation, Case Managment, Physician Relations, Utilization Management, Case Management, Healthcare Consulting, Clinical Research, Employee Benefits, EHR, Seniors, Long-term Care, Geriatrics, Elder Care, Home Care

Education
Northwestern University
Masters of Science, Communications

University of Illinois at Urbana-Champaign
Bachelor of Science, Community Health

Experience
Aetna  November 2014 - Present
Aetna International  April 2012 - November 2014
Prudential Group Insurance  March 2008 - January 2012
Reliance Standard Life Insurance Company  August 2006 - March 2008
Gallagher Benefit Services, Inc  July 2004 - August 2006
Brokers Assistance, Inc   February 2002 - July 2004
Great-West Healthcare   December 1999 - February 2002

Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Brokers, Group Insurance, Leadership, Underwriting, Health Savings Accounts, Term Life Insurance, Life Insurance, Strategy, Training, COBRA, Negotiation, Marketing, Benefits Administration, Account Management, Human Resources, Health Care Reform, Customer Retention, Analysis, Managed Care, Sales Operations, Program Management, Customer Service, Sales Management, Risk Management, Healthcare, Public Speaking, Dentistry, Voluntary Employee..., Group Medical, Flexible Spending..., 401k, Self-funded, Marketing Strategy, Strategic Planning, Consultative Selling

Education
Hastings College   1992 — 1996
Bachelor of Arts (B.A.), Health Promotion Management and Psychology

Greeley West   1989 — 1992
General

Experience
Paradigm Group  February 2013 - Present
Neace Lukens  May 2011 - January 2013
First Horizon Insurance  February 2003 - May 2011
Great-West Healthcare   June 1983 - February 2003

Skills
Insurance, Employee Benefits, Health Insurance, Human Resources, Underwriting, CRM, Enterprise Software, Sales Management, Sales, Property & Casualty..., New Business Development, Process Improvement, Healthcare, Mergers & Acquisitions, Team Building, Account Management, Workers Compensation, Leadership, Strategic Planning, Long-term Care, Customer Service, Health Savings Accounts, Commercial Insurance, Brokers, Professional Liability, Claim, Disability Insurance, Casualty, Life Insurance, Inland Marine, Umbrella Insurance

Education
Florida State University - College of Business   1980 — 1983
Bachelor of Science (BS), Risk Management-Insurance

State University of New York College at Brockport   1979 — 1980
Business Administration and Management, General

Experience
Health Care Excel  October 2014 - Present
SelectHealth  December 2006 - June 2012
IASIS Healthcare, Davis Hospital and Medical Center   September 2007 - July 2009
Sierra Health Services, Inc  January 2006 - November 2006
Great-West Healthcare   August 2004 - December 2005
Travelers  January 2004 - August 2004
WellStar Health System, Kennestone Hospital  July 2002 - December 2003
Emory Healthcare, Crawford Long Hospital   December 2001 - July 2002
Delta Air Lines  April 1994 - December 2001

Skills
Disease Management, Medicare, Medical/Surgical, Managed Care, HIPAA, Utilization Management, Health Insurance, Health Education, Healthcare, Medical Case Management, Medical-Surgical, Motivational..., Certified Case Manager, Healthcare Management, Customer Service, Discharge Planning, Maternal-Child Health, Postpartum, Gynecologic Surgery, InterQual, Milliman Care Guidelines, Virtual Training, Telecommuting, ICD-9, CPT

Education
Georgia Perimeter College   2000 — 2001
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Schiller International University   1993 — 1993
German Language and Literature

Miami Dade College   1992 — 1993
Associate of Arts (A.A.), International Relations and Affairs

Schiller International University   1991 — 1991
General Studies

Experience
Kaiser Permanente of Colorado   March 2013 - Present
Humana  May 2010 - March 2013
Humana  May 2008 - May 2010
Aetna  January 2005 - May 2008
Great-West Healthcare   June 2000 - January 2005

Skills
Account Management, Employee Benefits, Healthcare, Leadership, Management, Sales, Medicare, Insurance, New Business Development, Health Insurance, Dentistry, Sales Management, Brokers, Disability Insurance, Life Insurance, Managed Care

Education
Missouri State University   1997 — 2001
BS, International Management

Experience
Independent Consulting  November 2013 - Present
EnCana Oil & Gas (USA) Inc.   February 2008 - November 2013
EnCana Oil & Gas (USA) Inc.   April 2007 - February 2008
Great West Healthcare  May 2006 - April 2007
2-10 Home Buyers Warranty  February 2005 - May 2006
Boston Market Corporation  February 2004 - February 2005
Boston Market Corporation  March 2001 - February 2004

Skills
PMP, Integration, Software Documentation, Project Management, Vendor Management, Business Analysis, Leadership, Management, Requirements Analysis, Program Management, IT Operations, SDLC, ERP, Data Warehousing, Outsourcing, Business Process, Consulting, CRM, MS Project, Business Intelligence, SharePoint, Talent Management, Knowledge Management, Change Management, Record Management, Configuration Management, IT Management, IT Strategy, Requirements Gathering, Project Portfolio..., Business Process..., PMO, ITIL, Visio, Strategic Leadership, Microsoft Project

Education
Lewis and Clark College   1990 — 1994
BA, English and Spanish

Experience
Range Resources Corporation  July 2013 - Present
Dixon Hughes Goodman LLP  August 2005 - June 2013
Great West Healthcare  June 2001 - August 2005
Dicker Staffing Services  March 2001 - May 2001
Budget Rent A Car  September 1998 - February 2001

Skills
Office Management, Outlook, Administrative..., Accounts Payable, Notary Public, Administration, Office Administration, Confidentiality, Spreadsheets, Microsoft Office, Time Management, Work Ethic, Event Planning, Teamwork, Travel Planning, Interpersonal Skill, Dedicated Professional, Customer Service, Training, Telephone Skills, Calendars, Microsoft Word, PowerPoint, Adobe Acrobat, Travel Arrangements, Leadership, Data Entry, File Management, Financial Statements, Human Resources, Organization, Communication, Accounts Receivable, Accounting, Catering, Invoicing, Budgets, Process Scheduler, Fax, Microsoft Excel, Recruiting, Lotus Notes, PeopleSoft, Microsoft Publisher, Account Reconciliation, Microsoft Office 2007, Multi Tasking, Calendaring, Administrative...

Education
Indiana University South Bend
Early Childhood Education and Teaching

LaVille Jr.-Sr. High School
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
NAHU  July 2014 - Present
Massachusetts Association of Health Underwriters (MassAHU)   June 2013 - Present
Borislow Insurance  December 2010 - Present
MassAHU   January 2009 - June 2013
The Protector Group  December 2006 - December 2010
Gallagher Benefit Services  May 2006 - December 2006
William Gallagher Associates  April 2002 - May 2006
Great-West Healthcare   May 1998 - May 2002

Skills
Group Benefits, Long-term Care, Employee Benefits, Health Insurance, Benefits, Health, Underwriting, Health Savings Accounts, Compliance, Dental, Healthcare, Risk Management, Strategic Planning, Mergers, Executive Compensation, Team Building, Negotiation, Performance Management, New Business Development, Mentoring, Coaching, Vendor Management, Policy, Executive Management, Employee Engagement, Health Care Reform, Disability Insurance, Health Policy, Insurance, COBRA, Brokers, Dentistry, Analysis, ERISA, Executive Pay, Life Insurance, Managed Care, Benefits Administration, 401k, Sales, Term Life Insurance, Program Management, Defined Benefit, Employee Wellness, Commercial Insurance, Medicare, Retirement, Property & Casualty..., Group Insurance, Long Term Care Insurance

Education
University of Massachusetts at Amherst - Isenberg School of Management   1994 — 1998
BBA, Finance

Experience
Cigna  November 2012 - Present
Cigna  November 2012 - Present
Cigna  October 2000 - Present
Great West Healthcare  August 1984 - October 1997

Skills
Organized, resourseful,...

Education
Jefferson College   1981 — 1983
Business/Commerce, General

Fox High School   1979 — 1981

Experience
BigRentz  August 2015 - Present
Silverpop  March 2010 - February 2011
Screen Actors Guild  March 2008 - February 2010
Compuware Corp.  February 2007 - February 2010
Great-West Healthcare   2005 - 2006
Echostar Satellite Services L.L.C.   2005 - 2005
RIECO Industries Ltd.   1999 - 2002

Skills
Selenium, Selenium Webdriver, Selenium IDE, Java, JUnit, QTP, VBScript, TestPartner, Agile Testing, QA Automation, VersionOne, Quality Center, Test Director, Test Tools, End-to-end Testing, Test Estimation, Test Analysis, Risk Based Testing, Exploratory Testing, Compatibility Testing, UI testing, Regression Testing, Load Testing, Stress Testing, Scenario Analysis, Advanced SQL, Security Testing, Subversion, JIRA, Hudson, Confluence, TWiki, CVS, White Box Testing, Software Quality Control, Test Cases, Framework Design, User Scenarios, Task Analysis, UML Tools, Test Planning, Test Strategy, Web Testing, VBA, SQL, System Testing, Performance Testing, WebDriver, User Acceptance Testing, Web Applications

Education
Oklahoma State University   2002 — 2004
Master of Science, Mechanical Engineering

Maharashtra Institute of Technology   1996 — 1999
Bachelor of Engineering, Mechanical Engineering

Experience
Sitzmann Morris & Lavis  April 2012 - Present
Pleasanton Junior Football League   November 2011 - Present
CCI Financial & Insurance Services   February 2010 - March 2012
Intercare Insurance Solutions  October 2007 - February 2010
Gallagher Benefit Services  January 2006 - October 2007
Great-West Healthcare   September 2001 - December 2005

Skills
Employee Benefits, Integrated Marketing, Employee Relations, Insurance, Strategy, Health Insurance, Healthcare, Strategic Planning, Brokers, Benefits Administration, Property & Casualty..., Human Resources, Sales, Disability Insurance, Workers Compensation

Education
Pepperdine University   1997 — 2001
BA, Political Science

Experience
Precor  2006 - Present
Great West Healthcare  2004 - 2006
Promowerks - a Red Bull partner   2001 - 2003
Anheuser-Busch  1998 - 2001
United Healthcare  1991 - 2000
McDonnell Douglas  1989 - 1991

Skills
Employee Relations, Performance Management, Deferred Compensation, Recruiting, Organizational..., Benefits Administration, Personnel Management, Human Resources, Employment Law, Employee Benefits, Coaching, Conflict Resolution, Onboarding, Temporary Placement, HRIS, Applicant Tracking..., Workforce Planning, Talent Management, Talent Acquisition, Succession Planning, Lean HR Practices, Lean Manufacturing, College Recruiting, Team Building, ADP Payroll, Employee Engagement, HR Policies, New Hire Orientations, Management, Leadership, Training, Process Improvement, Program Management, Compensation, Management Development, Strategic Planning, Mentoring, Leadership Development, Taleo, Hiring, Interviews, Customer Service

Education
Glendale University College of Law
JD

Illinois Central College
AA, Liberal Arts

Lindenwood University
BA, Human Resources Development

Webster University
MA, Human Resources Development - Mgmt

Experience
CIGNA Healthcare  August 2011 - Present
CIGNA Healthcare  June 2008 - September 2011
CIGNA Healthcare  August 2008 - September 2009
CIGNA Healthcare  June 2005 - August 2008
Great-West Healthcare   April 2003 - June 2005
Great-West Healthcare   September 1999 - April 2003
General American  January 1999 - September 1999

Skills
Change Management, Customer Experience, Integration, HIPAA, Leadership, Customer Satisfaction, Employee Benefits, Enrollment Management, Business Analysis, Operations Management, Managed Care, Performance Management, Healthcare, Call Center, Team Leadership, Management, Medicare, Cross-functional Team..., Vendor Management, Claims Management, Acquisition Integration, Process Improvement, Health Insurance, CRM, Workforce Management, Strategy, Insurance, Benefits Administration

Education
Maryville University of Saint Louis   1992 — 1996
BS, Management

Experience
Burnham Benefits Insurance Services   April 2003 - Present
Great-West Healthcare   2001 - 2003

Skills
Strategic Consulting, Health Care Reform, Financial Modeling, Financial Analysis, Self-funded, Health Insurance, Healthcare Consulting, Employee Wellness..., Health Savings Accounts, Employee Benefits, Limited Medical Plans, Consumer Driven Health..., Executive Benefits, Qualified Retirement..., Cost Containment..., COBRA Administration, Compliance Audits, Employee Benefits..., Total Compensation..., Disability Insurance, Dental Insurance, Vision Insurance, Benefits Administration, Benefits Negotiation, Carrier Negotiations, Insurance Brokerage, Claims and Utilization..., PPACA, Healthcare Reimbursement, Flexible Spending..., Business Planning, Negotiation, Volunteering, Strategic Planning, Human Resources, Management, Claim, New Business Development, 401k, Retirement, Healthcare, Executive Pay, Affordable Care Act, Consumer Healthcare, Quality Auditing, Selling, Leadership, Life Insurance, Brokers, Workers Compensation

Education
Indiana University - Kelley School of Business   1997 — 2001
Bachelor of Science, Marketing and Entrepreneurship

Experience
Physician Business Services, LLC   December 2009 - Present
CIGNA Healthcare  April 2008 - December 2009
Great-West Healthcare   November 2007 - April 2008
WellCare  February 2007 - October 2007
CIGNA Behavioral Health  August 2005 - February 2007

Skills
Provider Relations, Managed Care, Medicare, Healthcare, Healthcare Industry, Healthcare Management, Insurance, Claim, Hospitals, Health Insurance, Network Development, HIPAA, Medicaid, Contract Negotiation, Customer Service, Medical Billing, Credentialing, Policy, Healthcare Information..., Physicians, Training, PPO, Management, Employee Benefits, Healthcare Consulting, Behavioral Health, Leadership, Health Policy, Process Improvement, Revenue Cycle, HMO, Medical Compliance, Public Speaking, Case Managment, Quality Improvement, Physician Relations, Program Development, Pharmacy Benefit...

Education
Nova Southeastern University   1998 — 2000
MBA, Business Administration and Management, General

University of South Florida   1990 — 1994
Bachelor of Arts (B.A.), Psychology

Colegio Santiago Apostol   1978 — 1990
High School Diploma

Experience
Teradata  December 2011 - Present
Tatum LLC  April 2006 - April 2010
Great-West Healthcare   2003 - 2005
SBI and Company  2001 - 2003
Accenture  1995 - 2001
CSC  1991 - 1993
Flexible Products Co.   1986 - 1988

Skills
Outsourcing, Insourcing, Integration, Business Strategy, ERP, Business Process, Management Consulting, Business Process..., Due Diligence, Project Implementation, Business Process Design, Small Business, Planning, SAP, Business Planning, Start-ups, Program Management, Acquisition Integration, Offshoring, Business Analysis, Re-engineering, Change Management, SAP R/3, Business Management, IT Strategy, Shared Services, Turnarounds, Process Improvement, Professional Services, Manufacturing, Healthcare, Customer Relations, Vendor Management, PMO, Business Transformation, Business Intelligence, SDLC, IT Management, Executive Management, Strategy Development, Enterprise Architecture, Strategic Planning, Team Building, Contract Negotiations, Organizational..., Team Leadership, Organizational Change, Software Implementation, Telecommunications, Strategy

Education
Georgia Institute of Technology   1976 — 1980
BSAE

Experience
Benefit Communication Insourcing  September 2012 - December 2013
ADP TotalSource  August 2006 - April 2010
Great-West Healthcare   July 2003 - June 2006
Great-West Healthcare   2001 - 2003
MetLife Auto & Home  February 1997 - February 2001
General Americian Insurance Company   2000 - 2001

Skills
Employee Benefits, Benefits Administration, HRIS, Employee Relations, Performance Management, Human Resources, Process Improvement, Health Insurance, Vendor Management, Recruiting, Payroll, Insurance, Onboarding, Salesforce.com, Training, Team Building, HIPAA, ADP Payroll, Business Analysis, Account Management, Management

Education
Lindenwood University   1995 — 2000
Bachlor of Arts, Industrial Organizational Psychology & Criminal Justice - Pre Law

Webster Groves High School   1991 — 1995
Diploma

Experience
Zenith American Solutions  August 2013 - Present
The TriZetto Group  August 2012 - August 2013
TriZetto Corporation  October 2007 - December 2012
Great-West Healthcare   September 2002 - July 2007
Bisys Financial Services   September 2000 - June 2002

Skills
Process Improvement, Vendor Management, SDLC, Visio, Business Process..., Requirements Gathering, PMO, Business Analysis, Project Portfolio..., Service Delivery, Requirements Analysis, Project Management, Leadership, IT Strategy, PMP, Program Management, Salesforce.com, Outsourcing, Cross-functional Team..., Business Intelligence, Healthcare Information..., Business Process, Integration, Team Leadership, Software Project..., SharePoint, Enterprise Software, IT Management, Business Requirements, Enterprise Architecture, SaaS, Software Implementation, Disaster Recovery, Consulting, IT Operations, Management

Education
Ohio University   2000 — 2006
B.A, Finance and Management

Regis   1992 — 1996

Experience
Cerner Corporation  August 2011 - Present
Cerner Corporation  May 2010 - August 2011
Advanced Manufacturing Institute  August 2009 - May 2010
Kansas State University  August 2008 - May 2010
Kansas State University Office of PreAward Services   December 2008 - June 2009
National Institute of Strategic Technology Acquisition and Commercialization   August 2008 - December 2008
Great-West Healthcare   July 2007 - July 2008
Great-West Healthcare   April 2004 - July 2007
Stellar Performance Marketing   November 2003 - February 2004
Boeing  May 2002 - August 2002

Skills
Management, Marketing, Market Research, Sales, Data Analysis, Microsoft Office, Public Speaking, Consulting, Time Management, Customer Service, Project Management, Start-ups, Entrepreneurship, Leadership, Process Improvement, Microsoft Excel

Education
Kansas State University   2008 — 2010
Master, Business Administration; Technology Entrepreneurship

University of Iowa   2009 — 2009
CIMBA, Study Abroad

Life Office Management Association   2005 — 2008
Fellow, Life Office Management Institute, Insurance, Financial Services

Kansas State University   1998 — 2003
Bachelor of Science, Management Information Systems

Kansas State University   1998 — 2003
Bachelor of Science, Marketing and International Business

Experience
HCT Executive Interim Management & Consulting  June 2015 - Present
HCT Executive Interim Management & Consulting  May 2014 - November 2014
Abrazo Health/Vanguard Health Systems   June 2012 - October 2013
Abrazo Community Health Network  May 2009 - February 2013
Hospice of Arizona (an American Hospice Company)   July 2008 - April 2009
Sun Health  November 2006 - July 2008
Healthcare Group of Arizona   February 2006 - November 2006
Great-West Healthcare   May 2003 - January 2006
Exempla Healthcare  February 2002 - May 2003
Aetna Healthcare  April 1999 - January 2002

Skills
Healthcare Management, Healthcare, Hospitals, Patient Safety, Quality Improvement, Utilization Management, Managed Care, JCAHO, Medicare, Medicine, Accreditation, Physician Relations, NCQA, Health Policy, Program Development, Performance Improvement, Acute Care, Informatics, Quality Management, Medicaid, Physicians, Inpatient, Healthcare Consulting, Critical Care, HEDIS, EHR, Disease Management, EMR

Education
Villanova University   2006 — 2006
Six Sigma Green Belt

Iliff School of Theology   1985 — 1989
MDiv, Thesis in Bioethics

Rice University   1980 — 1983
BA, Psychology, Bioethics

Nebraska Methodist College   1971 — 1974
Diploma, Nursing

Experience
UnitedHealthcare  August 2015 - Present
UnitedHealthcare  July 2014 - August 2015
UnitedHealthcare  May 2011 - July 2014
UnitedHealthcare  February 2007 - May 2011
UnitedHealthcare  February 2006 - January 2007
Great-West Healthcare   March 2005 - February 2006
Great-West Healthcare   October 2003 - March 2005

Skills
Health Insurance, Editing, Project Management, Leadership, Coaching, Proofreading, Proposal Writing, Training, Writing, Team Management, Employee Engagement, Mergers & Acquisitions, Managed Care, Cross-functional Team..., Business Process..., Performance Management, Analysis, Process Improvement, Leadership Development, Insurance, Program Management, Business Analysis, Strategy, Organizational..., Management, Negotiation, Team Leadership, Change Management, Team Building, Strategic Planning, Mentoring, Presentations, Building Relationships

Education
Northwestern University   1997 — 2001
B.A., English, Business, 3.70 GPA

University of Chicago
Certificate in editing

Sussex University   1999 — 2000
English, business

Experience
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   November 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   May 2013 - November 2014
MedAssets  April 2012 - May 2013
Med Assets  June 2009 - March 2012
CIGNA  April 2007 - June 2009
Great West Healthcare  August 2004 - November 2006
Health Springs of Alabama   June 2003 - April 2004
Consulting Radiologists   June 2002 - June 2003
Heritage Southwest Medical Group   January 2001 - July 2001
Haney Group   February 2000 - January 2001

Skills
Health Insurance, Medicare, Managed Care, Employee Benefits, Insurance, Customer Service, Provider Relations, Claim, Microsoft Excel, Customer Satisfaction, Healthcare, Hospitals, HIPAA, Account Management, Healthcare Information..., Training, Process Improvement, Team Building, Healthcare Industry, Leadership

Education
The Life Coach Training Institute   2014 — 2014
Life Coach Certificate, Life Coach

Liberty University   2013 — 2014
Bachelor's Degree, Counseling Psychology

Liberty University   2010 — 2013
Associate's degree, Psychology/Christian Counseling

Experience
Aspire Financial Services, LLC  August 2015 - Present
Transamerica  September 2014 - August 2015
Great-West Retirement Services  October 2010 - September 2014
Great-West Retirement Services  October 2005 - June 2011
Great-West Healthcare   January 2004 - October 2005

Skills
Retirement Plan..., 401k, Insurance, Retirement, ERISA, Series 63, Investments, Series 6, Asset Allocation, Sales, Defined Contribution, Pensions, Series 26, Life and Variable..., FINRA, Series 7, Securities, Retirement Planning, Mutual Funds, Management, Profit Sharing, Defined Benefit, Relationship Management, Qualified Retirement..., Financial Services, Series 65, Fixed Annuities, Investment Advisory, IRAs, Uniform Combined State..., Investment Strategies, 401k Rollovers, Series 24, Employee Benefits, Roth IRA, Financial Advisory, Asset Management, Life Insurance, Variable Annuities, Strategic Financial..., Separately Managed..., 403 b, 457 Plans, Wealth Management

Education
Penn State University   1998 — 2002
English, Publishing

Experience
Tampa General Hospital  January 2015 - Present
Tampa General Hospital  November 2011 - Present
Med Office Solutions, LLC   May 2010 - November 2011
CIGNA Healthcare  July 2008 - May 2010
Great-West Healthcare   October 2007 - June 2008
The Musculoskeletal Transplant Foundation   January 2007 - July 2007
Aetna  May 2004 - August 2004

Education
University of Scranton   2005 — 2007
MHA, Health Administration

Pennsylvania State University- University Park   2002 — 2005
B.S., Health Policy and Administration

Experience
St. Luke's Hospital   April 2011 - Present
St. Luke's Hospital   August 2006 - April 2011
St. Luke's Hospital   May 2006 - July 2006
Great-West Healthcare   April 2001 - April 2006

Skills
Healthcare, Nursing

Education
Maryville University of Saint Louis   2012 — 2014
MSN, Family Practice Nurse/Nursing

Maryville University of Saint Louis   2011 — 2012
BSN, Nursing Science

Barnes-Jewish College of Nursing and Allied Health   2004 — 2006
Associate of Science (A.S.), Nursing Science

Jefferson College   1994 — 1996
Associate of Arts (A.A.), Biology, General

Experience
AFLAC Benefits Solutions   April 2015 - Present
Allstate Benefits  September 2012 - April 2015
Dallas Association of Health Underwriters (DAHU)   2012 - 2013
Coventry Health Care  August 2006 - July 2008
Great-West Healthcare   October 2003 - August 2006
CIGNA Healthcare  April 1998 - October 2003
Mutual of Omaha  January 1994 - March 1998
Sanus / NYLCARE   March 1993 - December 1993
CIGNA Healthcare  July 1989 - February 1993

Skills
Employee Benefits, Insurance, Healthcare, Pricing Strategy, Product Development, Customer Relations, Team Building, New Business Development, Sales Management, Consultative Selling, Creative Problem Solving, Evaluation, Benefits Design, Performance Management, Managed Care, Strategic Planning, Benefits, Voluntary Employee..., Leadership

Education
Sam Houston State University   1987 — 1989
BBA, Business

Mclennan Community College   1985 — 1987
Associate of Arts (A.A.)

Experience
Stifel Financial Corp.  August 2015 - Present
Scottrade® Advisor Services  June 2014 - August 2015
Modular Process Control   March 2012 - June 2014
Applied Logic, Inc.   October 2009 - March 2012
Maritz, Inc  March 2007 - September 2009
Ajilon, Inc  September 2006 - February 2007
Distribution Control Systems Inc   March 2005 - September 2006
KPG, INC  August 2004 - March 2005
Great-West Healthcare   May 1999 - August 2004
General America Life Insurance   July 1998 - April 1999

Skills
C#, .NET, Java, Windows, WCF, JavaScript, ASP.NET, Web Services, XML, C++, SQL, jQuery, Visual Studio, Microsoft SQL Server, TFS, ASP, IIS, HTML, Visual Basic, T-SQL, SSIS, SSRS, VB.NET

Education
Webster UniversitySt   2002 — 2003
a BS, Computer Science

Jefferson College
AS, Computer Science

Jefferson College   1987 — 1994
Associates, Computer Science

Experience
CIGNA  July 2008 - Present
Great-West Healthcare   February 1995 - June 2008
Principal Financial Group  March 1986 - June 1994

Skills
Insurance, Health Insurance, Customer Service, Time Management, Auditing, Internal Controls, Employee Benefits, Claim, Internal Audit, Medicare, Process Improvement, Business Analysis, Accounts Receivable, Call Centers, Healthcare, Leadership, Strategic Planning, Program Management, Training

Education
Pierce College at Fort Steilacoom   1978 — 1980

Franklin Pierce High School   1973 — 1977

Experience
Johnson County Community College  October 2010 - March 2011
AJ Underwriters, LLC   December 2008 - August 2010
RMTS, LLC  June 2005 - November 2008
Great West Healthcare  April 2004 - May 2005
Generali USA Life Reinsurance   April 2001 - April 2004
Aegon Special Markets Group (Monumental Life)   July 1999 - April 2001
Fidelity Security Life Insurance Company  January 1984 - July 1999

Education
Johnson County Community College   2010 — 2011
HITECH certificate, Health Information Technology for Economic and Clinical Health

Benedictine College   2001 — 2002
Business, MBA-Benedictine College

William Jewell College
B.A., Business

Experience
UnitedHealthcare  May 2013 - Present
UnitedHealth Group Medicare & Retirement   July 2010 - May 2013
CIGNA Healthcare  April 2008 - January 2010
Great-West Healthcare   June 2003 - April 2008
One Health Plan  June 1996 - June 2003
University of Colorado Health Sciences Center  January 1990 - March 2003
Great-West Life and Annuity Insurance Company  March 1995 - June 1996
University Park Medical Center   January 1988 - January 1995
Parker Internal Medicine   October 1984 - January 1988
Denver Health  March 1974 - September 1975

Skills
Healthcare, Medicare, Disease Management, Hospitals, Clinical Research, Physicians, Physician Relations, Medicaid, Oncology, Medicare Part D, Medicine, Pharmacy Benefit..., Pharmacy, HMO, Network Development, Provider Relations, Healthcare Information..., Healthcare Industry, Health Insurance, Internal Medicine, PPO, Medical Coding, Medical Devices, Cross-functional Team..., Insurance, Employee Benefits, Healthcare Management, Managed Care, Health Policy, Treatment, EHR, Quality Improvement, Biotechnology, Informatics, Health Care Reform, Claim, Credentialing, EMR, Medicaid Managed Care, Health Economics, Medical Writing, Home Care, Patient Safety, Avoidable (preventable_..., Healthcare Consulting

Education
zMichael Reese Medical Center   1979 — 1982

University of Colorado School of Medicine   1975 — 1979
M.D.

Northwestern University   1970 — 1974
BA

Experience
McKesson Technology Solutions - EIS   July 2014 - Present
DaVita  September 2013 - December 2013
Catholic Health Initiatives  January 2007 - September 2013
Lowry Assumption-IRG   January 2006 - December 2006
Kaiser Permanents (Connect TKN)   May 2005 - October 2005
Great-West Healthcare   January 2004 - November 2004
PharMerica  January 2003 - January 2004
Qwest Wireless  October 1999 - November 2001
US West, Coors (IT Consultant)   November 1996 - September 1999
EGG/Tenera   1990 - 1996

Skills
Business Intelligence, ETL, Informatica, SDLC, Business Analysis, Data Warehousing, Meaningful Use, Clinical Quality..., eCQM/CQM, Requirements Analysis, Healthcare Information..., Software Documentation, Visio, Requirements Gathering, Databases, Project Management, Data Modeling, Integration, Information Technology, Business Objects, Process Improvement, EHR, Change Management, Testing, Software Implementation, Microsoft SQL Server, Oracle, SQL/T-SQL, Performance Dashboards

Education
Regis University
MS with Honors

University of Wyo
BS with Honors

Front Range Community College
Certificate

Barnes Business College
AICS Certificate

Experience
WellPoint  November 2013 - Present
CIGNA Healthcare  2008 - Present
Amerigroup Corporation  March 2011 - October 2013
Great-West Healthcare   November 1999 - March 2011
CIGNA  November 1999 - December 2009
Prudential Healthcare  1996 - 1998

Skills
Provider Relations, Network Development, Managed Care, Medicaid, Medicare, Health Insurance, HMO, Healthcare Industry, Healthcare, HIPAA, Healthcare Management, Health Policy, Disease Management, Healthcare Consulting, Credentialing, Insurance, Utilization Management, Process Improvement

Education
Lafayette College   1987 — 1991
Bachelor of Arts (B.A.), Economics

Lafayette College   1987 — 1991
Bachelor of Arts (B.A.), Psychology

Experience
HealthSmart  October 2011 - Present
Aon Hewitt  2010 - November 2011
Aon Consulting  April 2010 - December 2010
American Enterprise  July 2007 - April 2010
United Healthcare, Specialized Care Services   January 2006 - May 2007
Great-West Healthcare   March 2003 - January 2006
Mercer Human Resource Consulting  October 1988 - March 2003
Mercer Consulting  1988 - 2003
Allstate Life Insurance Company  February 1985 - October 1988
Allstate Life Insurance Company  February 1983 - February 1985

Skills
Health Insurance, Business Intelligence, Product Management, HR Consulting, Strategic Consulting, Healthcare Consulting, Customer Retention, Insurance, Data Analysis, Self-funded, Retirement, Human Capital, Employee Benefits, Benefits Administration, Brokers, Business Development, Change Management, Defined Benefit, Disability Insurance, Executive Management, Executive Pay, Health Care Reform, Health Savings Accounts, Healthcare, Leadership, Managed Care, Medicare, New Business Development, Performance Management, Process Improvement, Sales, Strategic Planning, Team Building, Underwriting, Strategy, COBRA, Enterprise Software, 401k, Claim, PPO, Disease Management, HMO, Sales Management, Healthcare Industry, Provider Relations, ERISA, Health Policy, Medicaid, Long-term Care, Pharmacy Benefit...

Education
Loyola Marymount University   1973 — 1977
BBA, Business

Experience
Lockton Companies  December 2013 - Present
Lockton Companies  September 2013 - November 2013
Lockton Companies  December 2011 - September 2013
Aon Consulting  February 2002 - November 2011
Great-West Healthcare   January 1995 - January 2002

Skills
Underwriting, Insurance, Employee Benefits, Disability Insurance, Analytics, Health Insurance, Brokers, Benefits Administration, Workers Compensation, Life Insurance, 401k, Defined Benefit, Reinsurance, Strategic Planning, Health Savings Accounts, Retirement

Education
North Dakota State University   1988 — 1992
BS, Mathematics, Economics

North Dakota State University
BS Mathematics; Minors in Economics and Statistics, Mathematics

Experience
Great-West Healthcare   Information Technology ManagerFirst Data Corporation2014 - Present
GreenField Solutions LLC   June 2011 - Present
Terumo BCT  June 2011 - April 2013
Great-West Healthcare   August 2003 - June 2011

Education
Regis University   1988 — 1991
Master of Business Administration (MBA), Management Information Systems, General

Experience
Gates Corporation  March 2010 - Present
Gates Corporation  March 2010 - Present
CIGNA HEALTHCARE, (Formerly Great-West Healthcare)   June 2006 - May 2010
Great West Healthcare  2006 - 2008
Qwest Communications  January 2001 - June 2006
SOURCEONE WORLDWIDE, INC   May 2000 - December 2000
TELETECH, INC  January 1997 - January 2000

Education
American Express Travel School

Denver Paralegal Institute

Fort Hays State University
B.B.A, Business Administration

Experience
BlueDot Medical, Inc.,   October 2002 - Present
Great-West Healthcare   August 2000 - October 2002

Skills
Healthcare, Medicare, Managed Care, Healthcare Management, Health Insurance, Process Improvement, Hospitals, Healthcare Consulting, Medical Devices, Strategic Planning, Selling, HIPAA, Management, Medical Terminology, Team Building, Leadership, Medical Billing, Medicaid, Marketing, Home Care, Medical Coding, Healthcare Information..., Medicine, Account Management, Orthopedic, Physicians, Long-term Care, Sales, Practice Management, Customer Service

Education
Ohio University   1996 — 2000
Finance

Experience
WellPoint  August 2013 - Present
United Healthcare  August 2007 - August 2013
Great-West Life  2004 - 2007
Great-West Healthcare   2004 - 2007
Trailblazer Consulting Group   April 2001 - May 2004
The Segal Company  January 1998 - April 2000
Hewitt Associates  November 1996 - January 1998

Skills
Health Insurance, Employee Benefits, Managed Care, Insurance

Education
Purdue University   1991 — 1995
Bachelor of Science

Experience
CIGNA Healthcare  2008 - Present
Great-West Healthcare   April 2006 - July 2008
CIGNA Healthcare  2000 - 2006
Summit Management  1996 - 2000
Sheldon I. Dorenfest and Associates   1991 - 1996

Education
Lake Forest Graduate School of Management   2001 — 2003

The Catholic University of America   1987 — 1991
B.A.

Experience
American Enterprise  Chief Growth Officer, Specialized Care ServicesUnited Health Care2006 - 2007
Great-West Healthcare   2003 - 2007
Mercer  1988 - 2003
Allstate  1983 - 1988

Education
Loyola Marymount University, College of Business Administration   1973 — 1977

Experience
CIGNA HealthCare  AdministrationCIGNA2010 - Present
Great-West Healthcare   2005 - 2008
Karma Triyana Dharmachakra   1999 - 2003

Skills
Health Insurance, Healthcare, Healthcare Management, Insurance, Employee Benefits, Medicare, Nursing, HIPAA, Process Improvement, Medicaid, Managed Care, Team Building, Hospitals

Education
Fort Hays State University

Experience
CIGNA  Sales SupportArrow ElectronicsNovember 2009 - Present
Great-West Life  2006 - 2008
Great-West Healthcare   2006 - 2008

Education
Metropolitan State University of Denver   2001 — 2005

Experience
Magellan Behavioral Health  July 2012 - Present
Health Management Systems  January 2011 - November 2011
Bell Insurance Group   August 2009 - May 2010
Perot Systems  May 2004 - January 2009
Great-West Healthcare   December 2005 - October 2006
Magellan Health Services  October 1998 - May 2004
Prudential Healthcare  August 1992 - October 1998

Skills
Insurance, Account Management, HIPAA, Medicaid, Healthcare Information..., Medicare, Team Building, Strategic Planning, Contract Negotiation, Process Improvement, Vendor Management, Healthcare Management, Customer Service, Leadership, CRM, Management, Program Management

Education
The University of Southern Mississippi   1984 — 1986
Master of Science, Psychology

Louisiana State University School of Medicine in Shreveport   1984 — 1985
Internship, Psychology

Louisiana Tech University   1981 — 1984
Bachelor of Arts, Psychology

Minden High School   1976 — 1981

Experience
Businessolver, Inc.   April 2014 - Present
Businessolver, Inc.   January 2013 - March 2014
Businessolver, Inc.   March 2012 - January 2013
Waukee Family YMCA  February 2006 - March 2012
Great-West Healthcare   January 2004 - May 2005
Great-West Healthcare   February 1999 - January 2004

Skills
CRM, Leadership, Customer Service, Management, Outsourcing, Benefits Administration, Strategic Planning

Education
Iowa State University   1992 — 1996
Bachelor's Degree, Sociology & Psychology

jen eckman

Experience
Kaiser Permanente  December 2013 - Present
Kaiser Permanente  February 2013 - December 2013
HealthSmart Benefit Solutions  January 2012 - May 2012
Wells Fargo  October 2010 - January 2012
CIGNA Healthcare  April 2008 - October 2010
Great-West HealthCare   August 2005 - April 2008
Affiliated Computer Services  February 2003 - April 2004
Motorola  August 1985 - January 2003

Skills
Process Improvement, Project Management, Strategic Planning, Change Management, Operations Management, Operational Excellence, Business Ethics, People-oriented, Cross-functional Team..., Global Delivery, Healthcare, Strategy, Employee Benefits, Mergers & Acquisitions, Insurance, Integration, Analysis, Human Resources, Business Process..., Business Analysis, Project Portfolio..., Health Insurance, HIPAA, Leadership, Call Centers, Management, Six Sigma, Vendor Management, Disability Insurance, Budgets

Education
Western International University   1988 — 1990
MBA, Business Management

Pacific University
General Studies

Experience
CGI  April 2015 - Present
CGI  September 2013 - April 2015
The Millennium Group  April 2010 - September 2013
HealthMarkets  May 2008 - November 2008
United Healthcare  February 2007 - May 2008
HealthCare Partners  October 2004 - January 2005
Great-West Healthcare   October 2001 - June 2002
PacifiCare Health Systems  August 1996 - December 1999

Skills
Project Management, Operations Management, Vendor Management, Organizational..., Strategic Planning, Performance Management, Budgets, Operations Process..., Forecast Management, Team Building, Customer Service, Change Management, Financial Planning, Self Development, Insurance, Health Insurance, Provider Relations, HIPAA, Medicare, Medicaid, Healthcare, Contract Negotiation, Customer Satisfaction, Employee Benefits, Leadership, Training, Account Management, Process Improvement, New Business Development, Marketing, Management, Outsourcing

Education
La Sierra University   2002 — 2003
BA, Liberal Arts

Louisiana Tech University   1975 — 1978
English/Journalism

Experience
Cigna  April 2014 - Present
CIGNA Healthcare  December 2008 - April 2014
Jackson Hewitt  2007 - 2010
Great-West Healthcare   March 1998 - December 2008

Skills
Coaching, Training, Leadership, Performance Improvement, Analytical Skills, Healthcare, Management, Workshop Facilitation, Time Management, Team Building, CRM, Health Insurance, Employee Benefits, Customer Service, Sales, Process Improvement, Strategic Planning, Insurance, Teamwork, Change Management, Social Skills

Education
Park University   2007 — 2010
Social Psychology

community college   1981 — 1983

Chanute High School   1977 — 1981

Experience
Non-Profits  January 2006 - Present
McMurry University  May 2013 - August 2013
Healthlink  2001 - 2005
WellPoint  2001 - 2005
Great-West Healthcare now a part of Cigna   1999 - 2001
General American Life  1986 - 2001
Great-West Healthcare   1986 - 2001
General American Life Insurance Co  1985 - 2001

Skills
Strategic Planning, Non-profits, Business Intelligence, Public Speaking, Community Outreach, Team Building, Staff Development, Program Management, Management Development, Training, Program Development, Project Management, Organizational..., Nonprofits, Executive Coaching, Business Process..., Fundraising, Volunteer Management, Leadership Development, Board Development, Customer Service, Leadership, Coaching, Change Management, Annual Giving, Event Planning, Workshop Facilitation, Public Relations, Higher Education, Community Organizing, Program Evaluation, Grant Writing, Teaching, Event Management, Policy, Adult Education, Editing, Budgets, Non-profit..., Employee Training, Performance Improvement, Management Consulting

Education
Southern Illinois University, Edwardsville   1980 — 1984
Educational Administration Certification K-12

Southern Illinois University, Edwardsville   1972 — 1976
MA, Organizational Communications

McMurry University   1965 — 1970
BS, English/Speech Education

Experience
MultiPlan  June 2010 - Present
Viant, Inc  September 2008 - June 2010
Midwest Orthopaedics at RUSH  September 2005 - September 2008
ComPsych Corporation  November 2004 - August 2005
Great-West Healthcare   June 1999 - March 2004
First Health Group Corp  March 1997 - May 1999
Rush Prudential Health Plans  February 1994 - February 1997

Skills
Managed Care, Provider Contracting, Provider Relations, Contract Negotiations, Network Operations, Physician Compensation, Physician Relations, PPO, Workers Compensation, Network Development, Healthcare Industry, Market Analysis, Rate Negotiation, Healthcare Reimbursement, Healthcare Management, Healthcare Analytics, Physician Network..., Healthcare, Contract Negotiation, Medicare, Credentialing, HIPAA, Healthcare Consulting, Health Policy, Health Insurance, Healthcare Information..., Medicaid, Revenue Cycle, Hospitals, Provider Network..., Physicians, Provider Networks, Claim, Salesforce.com

Education
Illinois State University   1988 — 1993
BS, History, Business

Experience
LABS-Inc  November 2014 - Present
University of Colorado Denver  December 2012 - August 2014
CIGNA Healthcare  July 2008 - May 2013
Great-West Healthcare   May 2000 - July 2008
Analysts International  October 1999 - May 2000
Innovative Business Solutions International   August 1996 - October 1999
Rexnord  1998 - 1999

Skills
SDLC, Requirements Analysis, Unix, Software Development, PL/SQL, Data Analysis, Informatica, C# 4.0, TIBCO, Research, Performance Tuning, Relational Databases, Service Oriented..., Technical Communication, Management, Object Oriented Design, Agile Methodologies, Extreme Programming, Visual Basic, Visio, Software Documentation, Oracle, Java, Databases, Database Design, Systems Analysis, DB2, Access, Business Analysis, COBOL, Data Modeling, Microsoft SQL Server, C#

Education
Metropolitan State University of Denver   2008 — 2014
Bachelor of Science (BS), Physics

University of Northern Colorado   1990 — 1994
BA, Mathematics, Secondary Education

Experience
Western Union  September 2013 - Present
Gold Fields Exploration, Inc.   September 2012 - September 2013
Gold Fields Exploration, Inc.   August 2009 - September 2012
CIGNA  April 2008 - August 2009
Great-West Healthcare   December 2006 - April 2008
Great-West Healthcare   October 1998 - November 2006

Skills
Accounting, Accounts Payable, SAP, Accounts Receivable, Access, Outlook, Microsoft Excel, Account Reconciliation, Variance Analysis, Microsoft Word, PowerPoint, Financial Reporting, Financial Analysis, Customer Service, Finance, Payroll, Training, Sarbanes-Oxley Act, Auditing, QuickBooks, Hyperion Enterprise, Analysis, Insurance, Managerial Finance, Budgets, Bank Reconciliation, Financial Modeling

Education
Regis University   2010 — 2012
MSA, Accounting

Metropolitan State University of Denver   2008 — 2010
Certificate, Accounting

University of Northern Colorado   1993 — 1997
BA, Social Sciences

Experience
CIGNA Healthcare  February 2010 - Present
CIGNA Healthcare  April 2008 - February 2010
Great-West Healthcare   April 1999 - April 2008

Skills
Budgeting, Income Tax, Editing Newsletters, Accounting, Newsletters, Microsoft Excel, Budgets, QuickBooks, Management, Auditing, Microsoft Office, Customer Service, Healthcare, Insurance, Process Improvement, Financial Accounting, Financial Forecasting, Outlook, Operations Management, Strategic Planning

Education
New England College   2012 — 2014
Master of Science (M.S.), Forensic Accounting, 4.0

Saint Leo University   2009 — 2011
Bachelor of Arts, Business Administration with Specialization in Accounting, 4.0

Gwinnett Technical College   2003 — 2008
Associate of Applied Science, Accounting and Marketing Management, 4.0

Experience
Volante Capital, LLC   February 2012 - Present
Independent Consultant  January 2006 - Present
Great-West Healthcare   2002 - 2005
Sisters of Providence Health System  1999 - 2002
PacifiCare/SecureHorizons   1998 - 1999
Prudential Healthcare  1993 - 1997

Skills
Healthcare, Managed Care, Healthcare Management, Medicaid, Medicare, Strategic Planning, Hospitals, Health Insurance, Healthcare Consulting, Process Improvement, Team Building, Healthcare Information...

Education
Wharton Business School   1982 — 1984
MBA, Finance and Health Care

Florida State University   1974 — 1978
Bachelor's degree, Nursing

Experience
Premier, Inc.   2006 - 2010
Great-West Healthcare   2003 - 2006
Gaston Memorial Hospital  2001 - 2003
Preferred Medical Marketing   1999 - 2001

Education
Pfeiffer University   2004 — 2007
MHA, Health Administration

Virginia Union University   1985 — 1989
Bachelor of Science, Business Administration

Experience
Cigna  August 2014 - Present
Cigna  November 2011 - January 2014
CIGNA  March 2009 - November 2011
CIGNA Healthcare  July 2007 - March 2009
Great-West Healthcare   October 2004 - July 2007

Skills
Health Insurance, Insurance, Managed Care, Healthcare, Employee Benefits, Medicare, Process Improvement, Disease Management, Microsoft Excel, Strategic Planning, Customer Service, HIPAA, Access, Microsoft Office, Leadership

Education
University of Akron Wayne College   2014 — 2015
Currently Enrolled, Business Administration and Management, General

Metropolitan State College of Denver   2008 — 2010
Did not Finish, General Studies

University of Toledo   2001 — 2002
Did not Finish, Computer Science and Engineering Technology

Terra State Community College   1999 — 2001
Did not Finish, Computer Systems Networking and Telecommunications

Experience
Coventry Health Care, an Aetna Company  May 2012 - Present
Coventry Health Care  January 2004 - March 2010
Coventry Health Care  March 2002 - January 2004
Coventry Health Care  October 2000 - March 2002
Great West Life Assurance  October 1999 - September 2000
Great-West Healthcare   September 1996 - September 1999

Skills
Employee Benefits, Training, PowerPoint, Health Insurance, Call Centers

Education
Houston Community College   1986 — 1987
Fashion Design and Merchandising

Experience
Centene Corporation  August 2015 - Present
Centene Corporation  December 2012 - July 2015
Centene Corpration   September 2011 - November 2012
WellPoint  April 2009 - October 2011
Celebrate St. Louis   2007 - 2010
Spectrum Healthcare Resources  March 2008 - April 2009
Great-West Healthcare   March 2007 - February 2008
Great-West Healthcare   October 2004 - March 2007
Sankofa Entertainment Management   April 2003 - December 2006
Convergys Corporation  March 1999 - July 2003

Skills
Supervisory Skills, Customer Service, Customer Relations, Employee Relations, Mentoring, Coaching, Credentialing, Compliance, Research, Problem Solving, Documentation, Team Building, Word, PowerPoint, Outlook, Microsoft Office, Excel, HIPAA, Data Entry, Event Planning, Software Documentation, Onboarding, Policy, Healthcare, Leadership, Talent Acquisition, Management, Payroll, Time Management, Quality Assurance, Microsoft Word, Training, Employee Benefits, Process Improvement

Education
Webster University   2013 — 2017
Master of Business Administration (MBA), Human Resources Development

Walden University   2014 — 2014
Post-Baccalaureate Certificate in Instructional Design and Technology

Lindenwood University   2009 — 2012
Bachelor of Arts (B.A.), Human Resource Management

Experience
Superior Vision Services  November 2014 - Present
Cigna  April 2011 - July 2014
CIGNA Healthcare  January 2010 - March 2011
CIGNA Healthcare  June 2008 - December 2009
Great-West Healthcare   September 2007 - May 2008
Midwest Life & Health Group, LLC   May 2004 - August 2006

Skills
Team Building, Brokers, Management, Insurance, Sales, New Business Development, Analysis, Healthcare, Project Management, Underwriting, Health Insurance, Life Insurance, Marketing, Account Management, Customer Service, Employee Benefits

Education
Illinois State University   2003 — 2007
Bachelor of Science (B.S.), Marketing

Experience
CIGNA Healthcare  January 2011 - Present
Great-West Healthcare   August 1981 - December 2008

Skills
Health Insurance, Claim, Claims Management, Insurance, Account Management, Healthcare, Employee Benefits, Underwriting, Customer Satisfaction, Workers Compensation, Medicare, HIPAA, Team Building, Reinsurance, Performance Management, Customer Retention, Long-term Care, Coaching, Managed Care, Software Documentation, Disability Insurance, Benefits Administration, Brokers, Business Process..., Legal Liability, Leadership, Analysis, Outlook, Medical Billing, Medicaid, Access, Change Management, Life Insurance, Visio, Healthcare Information..., General Insurance, Process Improvement, Call Center, Training, Provider Relations, Healthcare Industry, Vendor Management

Education
Luther College   1969 — 1973
BA, Education

Experience
CIGNA Healthcare  January 2009 - Present
Great West Healthcare  May 2003 - 2008
Great West Healthcare  June 2001 - May 2003

Education
Metropolitan State College of Denver
Bachelor of Science, Healthcare Management & Computer Information Systems

Experience
CIGNA  November 2009 - Present
CIGNA  July 2008 - November 2009
Great-West Healthcare   April 2001 - July 2008
United States  February 1999 - March 2001
Great-West Healthcare   September 1991 - January 1999
Great-West Healthcare   March 1988 - August 1991
Great-West Healthcare   April 1984 - February 1988
Great-West Healthcare   March 1982 - March 1984
Colorado National Bank  September 1981 - February 1982

Skills
Underwriting, Employee Benefits

Education
Metropolitan State University of Denver   1997 — 1999
Marketing

Designations

Metropolitan State College
Marketing

Experience
Great-West Healthcare   April 2005 - October 2007
HealthSouth Rehabiltation   August 2002 - April 2005

Skills
Nursing Care, Nursing Process, HIPAA, BLS, CPR Certified, IV, ADL's, Medication..., Catheters, Leadership, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Medical Billing

Education
Jefferson College   2012 — 2016
Associate of Applied Science, Registered Nursing/Registered Nurse

Jefferson College   2011 — 2014
Associate of Arts (A.A.)

Experience
HealthSpan Integrated Care  October 2013 - April 2014
Kaiser Permanente  August 2013 - October 2013
Cigna Healthcare  October 2009 - August 2013
Great-West/Cigna Healthcare   July 2006 - October 2009
Great-West Healthcare   May 2001 - July 2006
Great-West Healthcare   September 1999 - May 2001
Kmart Corporation  June 1989 - July 1999
Kmart Corporation  June 1988 - June 1999

Skills
Account Management, Sales Management, Healthcare, Strategic Planning, Sales, Management, Team Building, Project Management, Leadership, Health Insurance, Insurance

Education
Miami University   1983 — 1988
Bachelor's Degree, Marketing