Experience
Netgain Technology, Inc  April 2015 - Present
LiveEdit  January 2014 - April 2015
NativeX (formerly W3i)   December 2011 - September 2013
NativeX (formerly W3i)   October 2007 - December 2011
Home Savings of America   February 2007 - October 2007
Creative Memories  May 2006 - October 2007

Skills
Monetization, Online Advertising, Analytics, Digital Media, Start-ups, Content Strategy, Web Content Management, Marketing Strategy, Interactive Marketing, Web Marketing, Salesforce.com, Marketing, Competitive Analysis, Social Media, Mobile Applications, Mobile Devices, Mobile Technology, Web Design, Facebook, Web Analytics, Wordpress, Graphic Design, Customer Acquisition, Product Marketing, Online Marketing, Strategic Partnerships, SEO, Display Advertising, SEM, Digital Marketing, Mobile Marketing, Account Management, HTML, Google Adwords, Affiliate Marketing, New Business Development, Mobile Advertising, Digital Strategy, Product Management, Email Marketing, User Experience, Social Media Marketing, Advertising, Media Buying, Search Advertising, Mobile Games, Marketing Communications, CSS, Google Analytics, PPC

Education
St. Cloud State University   2000 — 2004
Bachelor of Science, Marketing

Experience
Independent  February 2014 - Present
Oracle  January 2012 - January 2014
Lionsgate  October 1998 - 2011
Home Savings of America   October 1994 - October 1998
PacifiCare Health Systems  December 1988 - October 1994
Hughes Aircraft Company  April 1986 - December 1988

Skills
Strategic Planning, Cloud Computing, ERP, Mobile Computing, Web Content Management, Management, Integration, Emerging Technologies, Social Media, Leadership, Enterprise Software, Telecommunications, Strategic Partnerships, Business Development, Product Management, Business Intelligence, Program Management, Team Leadership, Business Analysis, Project Management, Consulting, SaaS, Cross-functional Team..., Start-ups, Strategy, IT Strategy, Outsourcing, Entrepreneurship, Mergers & Acquisitions, Networking, Analysis, Vendor Management, Project Planning, CRM, IT Management, Data Warehousing, SAP, Information Technology, Business Process..., E-commerce

Education
University of California, Los Angeles
BA, MA

University of California, Santa Barbara

Experience
Independent Contractor  November 2014 - Present
Sererra  April 2014 - November 2014
Wipro Technologies  May 2013 - March 2014
Accenture  June 2012 - May 2013
Skyytek Corporation   August 2008 - June 2012
Axeus   December 1998 - August 2008
Exchange Bank  July 1997 - December 1998
Home Savings of America   June 1996 - February 1997
Wells Fargo Bank  May 1994 - June 1996
First Interstate Bank  May 1994 - March 1996

Skills
NetSuite, SaaS, ERP, CRM, Product Management, Business Process, Cross-functional Team..., E-commerce, Business Intelligence, Management Consulting, Implementation, Business Process..., Process Improvement, Business Strategy, Strategic Planning, Cloud Applications, Gap Analysis, Business Process..., Merchant Acquiring, Merchant Card Processing, Start-ups, Consulting, Accounting, Corporate Financial..., Entrepreneurship, Boomi, Celigo Integrator, Management, Cloud Computing

Education
University of Southern California - Marshall School of Business   1993 — 1995
MBA, Finance & Entrepreneurship

University of California, Los Angeles   1986 — 1991
BA, Psychology with Specialization in Business & Administration

Experience
Self-employed  2006 - Present
Orrtax Software Solutions  September 1996 - September 2005
Sanwa Bank of California  March 1994 - September 1996
Home Savings of America   June 1993 - March 1994
Security Pacific Merchant Bank  June 1987 - July 1992

Skills
Software Documentation, Management, Analysis, Online Help, Newsletters, Manuals, Project Planning, Publishing, Editorial, Interviews, Policy, Budgets

Education
University of California, Berkeley
Bachelor of Arts (B.A.), History

Experience
The Bay School  October 2013 - Present
San Jose Medical Group  November 2010 - September 2012
Bethany University  January 2008 - October 2010
San Cruz Surgery Center   February 2005 - June 2007
State of Nevada  May 2004 - February 2005
Senior H. R. Rep/ Silver Club Hotel & Casino   September 2002 - May 2004
Happy Vacations  March 2000 - September 2002
Home Savings of America   November 1984 - January 1998

Skills
Human Resources, Accounting, Payroll, Employee Benefits, Customer Service, Employee Relations, Recruiting, Personnel Management, Training, New Hire Orientations, Management, Hiring, Performance Management, Interviews, Job Descriptions, Leadership, Strategic Planning, Benefits Administration, HRIS, Organizational..., Talent Acquisition

Education
University of Reno   2002 — 2005
Bachelor's degree, Human Resources Management/Personnel Administration, General

San Jose State University   1983 — 1987
Bachelors degree, Accounting and Finance

Experience
Envoy Mortgage  October 2010 - Present
Southern California Funding  September 1996 - September 2010
Southern California Funding Inc.   June 1998 - August 2010
Home Savings of America   August 1994 - September 1996

Skills
Home Loan Counselor, VA, FHA, Conventional, First Time Buyers, Mortgage, Loans, Purchase, Real Estate, Home, Residential, Mortgage Lending, USDA, Refinance, Mortgage Banking, Mortgage Industry, First Time Home Buyers, Credit, Investments, Loan Origination, Investment Properties, REO, Underwriting, Short Sales, Foreclosures, Banking, Sellers, Customer Service, Loan Structuring, Negotiation, Debt Consolidation, VA loans, Condos, Conforming, Residential Mortgages, Reverse Mortgages, Investors, Mortgage Planning, FHA financing, Customer Relations, Strategic Planning, Single Family Homes, Real Estate Investment, Public Speaking, Financial Structuring, Residential Homes, Certified Mortgage..., Real Estate Economics, Referrals, Home Equity Loans

Education
University of California, Riverside   2009 — 2010
Finance

Palos Verdes High School
Accounting and Finance

Experience
ENG Lending  January 1998 - Present
Home Savings of America   2008 - 2011

Skills
Refinance, Mortgage Banking, Credit, Mortgage Lending, Loans, VA loans, FHA, Residential Mortgages, USDA, FHA financing, Loan Origination, Relationship Management, Business Development

Education
The University of North Dakota   1991 — 1995
Bachelor of Accountancy

Experience
The Mortgage Link Inc.  October 2013 - Present
Kentlands Mortgage   February 1996 - Present
American Bank  March 2011 - September 2013
Home Savings of America   April 2010 - April 2011
Dominion Mortgage Corp   2000 - February 2010
First Potomac Mortgage Corp.   March 1997 - May 1999
LOGS Network  January 1994 - January 1996

Skills
VA, FHA, USDA, Mortgage, Conventional, Contract Negotiation, Jumbo, Non-Conforming, Investors, First Time Home Buyers, First Time Buyers, Jumbo Mortgage, Mortgage Lending, Loans, Mortgage Banking, Refinance, Residential Homes, Real Estate, Certified Mortgage..., Commercial Real Estate, Selling, Mortgage Marketing, Government Loans, Finance, Construction Loans, Business Development, REO, Loan Origination, Consumer Lending, Reverse Mortgages, Commercial Mortgages, Credit, Investments, FHA financing, Investment Properties, Mortgage Underwriting, VA loans, Funding, Sellers, Small Business Lending, Due Diligence, Real Estate Transactions, Residential Mortgages, Referrals, Short Sales, HUD, Underwriting, Credit Analysis, Condos, Real Estate Financing

Education
University of Baltimore School of Law   1988 — 1991
Juris Doctor, Law

University of Maryland College Park   1984 — 1988
B.A., Government & Politics - Economics and English

Our Lady of Good Counsel

Thomas S. Wootton, H.S.
Diploma

Experience
American Management Association  September 2014 - Present
Fresh Prospective   June 2011 - Present
Fresh Prospective   June 2011 - Present
American Management Association  2014 - 2014
Seville Area Chamber of Commerce   2011 - 2012
Home Savings of America   May 2011 - May 2011
Oldstone Title Agency   February 2008 - March 2011
Fairlawn Chamber   2010 - 2010
National Association of Land Title Agents   2010 - 2010
Green Chamber of Commerce  2010 - 2010

Skills
CoMarketing Expert, Employee Burnout, Marketing Communications, Non-profits, Building Relationships, Marketing Strategy, Public Speaking, Public Relations, Business Strategy, New Business Development, Employee Relations, Staff Development, Staff Management, Internal Communications, Organizational Behavior, Organizational..., Marketing, Coaching, Social Media Marketing, Account Management, Leadership, B2B, Training, Sales Management, Blogging, Social Networking, Sales, Selling, Facebook, Event Management, Social Media, Real Estate, Strategic Planning, Budgets, Customer Service, Online Advertising, Direct Marketing, Business Development, Advertising, Team Building, Event Planning, Negotiation, Contract Negotiation, Online Marketing, Fundraising, Small Business, Market Planning, Email Marketing, Entrepreneurship, Market Research

Education
University of Phoenix   2010 — 2012
Business Marketing, Communications

The University of Akron   1994 — 1996
Political Science, English

Crafton Hills College   1992 — 1994
Criminal Law, English

Cloverleaf H.S.   1990 — 1992

Experience
PIR Capital LLC   December 2012 - Present
Union Bank  May 2012 - November 2012
WesCorp / WesBridge   August 2004 - March 2012
Washington Mutual  July 2003 - June 2004
Washington Mutual  April 2002 - July 2003
New Millennium Technology, Inc.   June 1999 - February 2002
Oracle (formerly Treasury Services)   December 1994 - June 1999
Home Savings of America   June 1984 - December 1994
Mobil Oil Corporation  July 1983 - June 1984
UCLA Health System  June 1980 - July 1983

Skills
Budgeting, Profitability, Financial Planning, Financial Modeling, Analysis, Strategic Planning, Forecasting, Team Building, Process Improvement, Project Management, Self Starter, Coaching, Performance Management, Creativity, Relationship Building, Presentation Skills, Excel, Word, PowerPoint, Strategic Financial..., Microsoft Word, Presentations, Management, Profit, Capital Budgeting, Microsoft Excel, Mergers, Budgets, Strategy, Financial Reporting, Financial Analysis, Business Analysis, Cross-functional Team..., Project Planning, Banking, Finance, Risk Management, Financial Services, Corporate Finance, Leadership, Accounting, Business Intelligence, Managerial Finance, Executive Management, Analytics, Business Process..., Change Management, Vendor Management, Access, Mergers

Education
University of California, Los Angeles - The Anderson School of Management   1981 — 1983
Masters of Business Administration, Finance

University of California - School of Nursing, Los Angeles   1976 — 1980
BS Nursing, Nursing

Experience
Success Mortgage Partners  August 2013 - Present
Success Mortgage Partners  March 2011 - July 2013
Southeast Mortgage  March 2011 - July 2013
First Century Bank  June 2010 - February 2011
Home Savings of America   February 2007 - August 2010
Inspire a Child for Life   2008 - 2010
Home Savings of America   February 2007 - December 2008
RBC Bank 
 
First Horizon Home Loans  September 2003 - September 2005

Skills
Mortgage Lending, FHA, VA, Mortgage, Home, Loans, First Time Home Buyers, USDA, Conventional, Credit, Residential, Mortgage Banking, Refinance, Real Estate, Purchase, Investment Properties, Mortgage Industry, REO, Negotiation, Foreclosures, Short Sales, Conforming, Strategic Planning, Coaching, Loan Origination, VA loans, Residential Mortgages, First Time Buyers, Residential Homes, Mortgage Coach, Certified Mortgage Coach, Social Media Marketing, FHA financing, Construction Loans, Certified Mortgage..., Finance, Mortgage Marketing, Loss Mitigation, Investors, Selling, Real Estate Economics, Mortgage Underwriting, Government Loans, Non-Conforming, Real Estate Financing, Reverse Mortgages, HUD, 203K, Referrals, Commercial Mortgages

Education
The Ohio State University   1977 — 1981
B.S., Animal Nutrition

Carroll HS   1972 — 1976

Experience
Opus Bank  June 2012 - Present
FCI National Lenders, Inc   April 2011 - April 2012
FREMONT INV   December 2004 - April 2011
Signature Group Holdings   December 2004 - April 2011
Wells Fargo Home Mortgage  November 2000 - December 2004
Wells Fargo Home Mortgage  January 2000 - January 2004
Life Bank  October 1996 - November 2000
Home Savings of America   February 1989 - October 1996
Home Savings of America   January 1989 - January 1996

Skills
Account Reconciliation, Loans, Mortgage Lending, Loan Servicing, Analysis, Management

Education
Siena College

St. Joseph's College

Experience
PACIFIC CREST APPRAISAL   August 2004 - Present
Pacific Crest Appraisal   2004 - Present
Stampin' Up!   September 2003 - Present
HOME SAVINGS OF AMERICA   June 1972 - June 1999
Security Pacific Bank  June 1984 - June 1985

Skills
Condos, Small Business, Residential Homes, Appraisals, Investment Properties, Mortgage Lending, Property, Real Estate, Customer Service, Short Sales, FHA, Loans, Foreclosures, First Time Home Buyers, Investors, REO

Education
CITRUS BELT LAW SCHOOL   1981 — 1983

UNIVERSITY OF CALIF, DAVIS   1969 — 1972
B.S., HOME ECONOMICS

University of California, Davis
Bachelor of Science (BS), Family and Consumer Sciences/Home Economics Teacher Education

Experience
Wells Fargo  December 2011 - Present
Bank of America  March 2010 - December 2011
MetLife Home Loans  September 2000 - April 2010
Home Savings of America   January 1990 - September 2000

Skills
Mortgage Lending, Loans, Real Estate, Underwriting, Credit, First Time Home Buyers, Investment Properties, Investments, Banking, FHA financing, Financial Analysis, Credit Analysis, FHA, Refinance, Mortgage Banking, Mortgage Marketing, Real Estate Economics, Residential Homes

Education
CMPS Institute   2007 — 2008
CMPS, mortgage financing

University of California, Santa Barbara   1981 — 1985
BA, Economics/ Finance

Experience
Home Loan Investment Bank  2013 - Present
Home Savings of America   September 2010 - 2013
SB Mortgage Inc.   April 2008 - September 2010
SBC Mortgage   January 2005 - March 2008
Gateway Funding  September 2001 - January 2005

Skills
Loans, Residential Mortgages, FHA, Loan Origination, VA loans, Refinance, Mortgage Banking, Mortgage Lending, Credit, USDA, FHA financing, Reverse Mortgages, Banking, Government Loans, Certified Mortgage..., Calyx Point, HomePath

Education
Springfield College   1993 — 1997
B.S., Health and Fitness

Experience
Healthcare Partners Investments, LLC  September 2010 - Present
National Mortgage Association   August 1990 - January 2010
Sooner Federal Savings & Loan, now know as Bank of Oklahoma   September 1985 - August 1990
Home Savings of America   June 1976 - September 1985

Skills
Customer Service, Microsoft Excel, Process Improvement

Education
Oakmont Hight School   1970 — 1973

Sierra College

Experience
CITYROCK REALTY, LLC   January 2012 - Present
Home Savings of America   August 2010 - February 2012
Accion Home Mortgage Corp.   January 2010 - August 2010
AMERICAN SUCCESS MORTGAGE   January 2001 - December 2009
American Success Mortgage   November 1997 - January 2001

Skills
Finance, Credit, Residential Homes, Real Estate, Mortgage Lending

Education
State University of New York College at Oneonta   1987 — 1991
BS, Business Economics

Experience
Union Bank  May 2013 - Present
ERA  February 2011 - May 2013
Wells Fargo Home Mortgage  January 2009 - February 2011
Home Savings of America   1991 - 1996

Skills
Short Sales, First Time Home Buyers, Real Estate, Refinance, Mortgage Lending, REO, Investment Properties, Loans, FHA financing, Real Estate Financing, Sellers, Property, FHA, Mortgage Banking, Foreclosures, Condos, Residential Mortgages, Referrals, Real Estate Economics, Underwriting, Relocation, Single Family Homes, Residential Homes, Loan Origination, Real Estate Transactions, Investors, Buyer Representation

Education
University of California, Los Angeles   1978 — 1980
Bachelor of Science, Economics

Experience
County of San Bernardino  March 2012 - September 2012
Western University  September 2010 - April 2011
JPMorgan Chase  July 2003 - August 2008
HomeBase Inc.  July 1998 - December 2001
Home Savings of America   October 1987 - July 1998
Navy Federal Credit Union  March 1977 - August 1987

Skills
CICS, MVS, TSO, ISPF, z/OS, SDSF, Disaster Recovery, DB2, JES2, Mainframe, IMS DB/DC, Netcool, Omegamon, Data Center, IBM Mainframe, Performance Tuning, VTAM, WebSphere MQ

Education
St. Joseph's College (IN)

Experience
University of New Mexico Hospitals  November 2014 - Present
RESPEC/POD   April 2014 - November 2014
Presbyterian Health Plan  September 2011 - April 2014
Presbyterian Health Plan  May 2007 - September 2011
University of New Mexico  February 2004 - May 2007
Affiliated Computer Services  1997 - 2004
MPower Solutions Inc   1996 - 1997
Blue Cross Blue Shield of New Mexico  1989 - 1991
Home Savings of America   1989 - 1989
Home Savings of America   1984 - 1989

Skills
Unix, SQL, PL/SQL, Data Warehousing, Software Documentation, Visual Basic, Oracle, Testing, Program Management, SDLC, Project Management, Visio, SharePoint, Requirements Analysis, ITIL, Systems Analysis, Integration, CRM

Education
The University of Texas at El Paso   1980 — 1984
BS, Computer Science

Experience
Duramax Asphalt LLC   April 2014 - Present
Loan Home Inc   November 2009 - Present
Home Savings of America   October 2008 - December 2009
Sparky Abrasives   December 2006 - December 2008

Skills
Strategic Planning, Management, Sales, Customer Service, Public Speaking, Leadership, Entrepreneurship, Marketing Strategy, Team Building, Business Development

Education
The University of North Dakota   1970 — 1974
Business

Experience
Home Savings of America   October 2008 - Present
Sparky Abrasives   December 2006 - November 2008
Mid-States Distributing   January 2004 - October 2006
Heritage Trading Company (Land O Lakes)   2002 - 2004

Education
The University of North Dakota   1970 — 1974
Business

Experience
Avanade  November 2011 - Present
FactFusion   December 2008 - Present
Business & Decision  June 2009 - December 2010
SAP  April 2007 - December 2008
Business Objects  March 2007 - December 2008
Capgemini (formerly Cap Gemini Ernst & Young)   2005 - 2007
Oracle Corporation  July 1996 - March 2005
Home Savings of America   1989 - 1996
Gibraltar Savings  1986 - 1989

Skills
Business Intelligence, Oracle, SAP, Architecture, Thought Leadership, Master Data Management, P&L Management, QlikView, Data Warehousing, Enterprise Software, Enterprise Architecture, SaaS, Business Objects, IT Strategy, Cloud Computing, Data Integration, ETL, Dashboard, Solution Architecture, Data Modeling, Professional Services, Business Analysis, Big Data, Business Analytics, Analytics, Data Quality, Data Warehouse..., Software Project..., Pre-sales, SDLC, Business Alliances, Solution Selling, Business Intelligence..., Data Governance, Go-to-market Strategy, Agile Methodologies, Management Consulting, IT Management, Information Management, Microsoft SQL Server, Oracle E-Business Suite, Data Migration, ERP, CRM, Consulting, Strategy, Business Process, Integration, Business Development, Management

Education
UCLA Anderson School of Management   1993 — 1993

Experience
Nothnagle Home Securities   June 2011 - August 2013
Home Savings of America   August 2010 - May 2011
1st Priority Mortgage  December 2009 - August 2010
Mortgage Innovations Group   February 2006 - December 2009
Wells Fargo Home Mortgage  January 1996 - February 2006
Fleet Mortgage Corporation  September 1986 - May 1996

Skills
Instructor, State of New York, Real Estate Finance, Mortgage Lending, Refinance, Loans, Finance, Underwriting, FHA, Mortgage Banking, Loan Origination, VA loans, USDA, First Time Home Buyers, Residential Mortgages, FHA financing, Certified Mortgage..., Investment Properties, Banking, Real Estate, Credit, Real Estate Economics, Home Equity Loans, Referrals, Real Estate Financing, Reverse Mortgages, Credit Analysis, Construction Loans, Mortgage Underwriting, Residential Homes, Investments, Selling, REO, Commercial Real Estate, Sellers, Investors, Condos, Small Business, Short Sales, Property, Real Estate Transactions, Loss Mitigation, Commercial Mortgages, Single Family Homes, HUD, Brokerage, Foreclosures, Relocation, New Home Sales

Education
State University of New York College at Brockport   1970 — 1974
Bachelor of Science, Sociology, 3.25 out of 4.0

Experience
Account Manager  June 2013 - Present
Chase  July 2010 - June 2013
Home Savings of America   2008 - 2010
Sovereign Bank  January 2002 - June 2008
CIT  2000 - 2002
HSBC  1996 - 2000
National Standard Mortgage Company   1993 - 1996
Citi  1988 - 1993
Prudential Mortgagee   1985 - 1988
Resource Funding Group   1982 - 1985

Skills
Mortgage Lending, Residential Mortgages, Mortgage Underwriting, Mortgage Marketing, Loans, Refinance, FHA, VA loans, Loan Origination, Mortgage Banking, Reverse Mortgages, FHA financing, Certified Mortgage..., Consumer Lending, Government Loans, USDA, Loss Mitigation, Commercial Lending, Commercial Mortgages, Credit Analysis, FHA Financing, VA Loans

Education
State University of New York College at Oneonta   1978 — 1982
Bachelor of Science (BS), Business/Managerial Economics

Experience
Rels  October 2011 - Present
CoreLogic  June 2010 - April 2011
The Resource Group  November 2006 - June 2010
Marshall Properties   October 2003 - June 2006
Stickelman and Associates   October 1991 - June 1998
Home Savings of America   June 1988 - June 1991

Skills
Appraisals, Foreclosures, Real Estate, Investment Properties, REO, FHA, Short Sales, Investors, Residential Homes, Real Estate Transactions, Condos, Relocation, Sales, Single Family Homes

Education
University of California, Irvine   1984 — 1988
BA, Economics

Experience
Home Savings of America   April 2008 - October 2009
WaMu  December 2004 - October 2007
American Mortgage Network  December 2002 - February 2004
HomeSide Lending  June 1986 - June 2000

Skills
Loans, Management, Sales Management, Sales, Sales Operations, Mortgage Banking, Mergers & Acquisitions, Underwriting

Education
San Jose State University   1982 — 1984
Marketing

Experience
Peoples Bank, "Banking Unusual"   May 2011 - Present
Home Savings of America   March 2009 - February 2011
First Priority Financial Inc.  January 2008 - November 2008
Concentric Capital   2004 - 2007
Concentric Capital   2004 - 2007

Skills
Loans, Credit, Microsoft Office, Loan Origination, Mortgage Lending, Small Business Lending, Credit Analysis, Consumer Lending, Commercial Lending, Banking, Underwriting, Lines Of Credit, Commercial Banking, Project Management, Credit Risk, Refinance, Residential Mortgages, FHA

Education
Santa Rosa Junior College   1997 — 1999

Healdsburg High School   1993 — 1997

Experience
DML Mortgage Enterprises, Inc.   February 2014 - Present
Smart Choice Realty Services   2008 - 2014
Home Savings of America   January 2011 - December 2011

Skills
Refinance, Loans, Credit, FHA, VA loans, Residential Mortgages, Credit Analysis, Real Estate, Loan Origination, USDA, Small Business, Sales, Investment Properties, Commercial Lending, Tax Preparation

Education
St. John's University

Experience
American Property Research/InternationalAppraiser.com   March 2006 - Present
PCV Murcor  April 2005 - April 2006
First American Real Estate Solutions  August 2004 - April 2005
Bayview Financial  2002 - 2004
Indymac Bank  2001 - 2002
Comps Infosystems   1998 - 2000
Home Savings of America   June 1992 - November 1998
Home Savings of America   1988 - 1992
Jones Lang Wootton  1984 - 1988

Skills
commercial real estate..., fraud investigation, Real Estate, Valuation, Appraisal, commercial real estate..., Public Speaking, Publishing, International Real..., University Teaching, Statistical Modeling, Appraisals, Fraud, Due Diligence, Commercial Real Estate, Investment Properties, Market Analysis, Real Estate Transactions, Property Management, Asset Management, Brokerage, Property, Sellers, Leases, Condos, Expert Witness, Shopping Centers, Investments, Real Estate Economics, Commercial Mortgages, Loans, Disposition, Portfolio Management, Real Estate Financing, Location Intelligence, Corporate Real Estate, Real Estate Development

Education
Southern Methodist University - Cox School of Business
M.S., Real Estate, 3.85 GPA

University of Chicago
Bachelor's Degree, Geography, Graduate School of Business

Experience
Ameriprise Financial Services, Inc.   October 2010 - Present
Ameriprise Financial Services, Inc.   March 2009 - November 2010
Home Savings of America   2007 - 2009
HomeTowne Mortgage   October 2006 - December 2007
Town and Country Credit  2004 - 2006
Delve  January 2000 - October 2004

Skills
Finance, Separately Managed..., Series 7, Series 63, Envestnet, Investments, Project Management, BETALink, APL, Asset Management, Retirement Planning, Strategic Financial..., Loans, Budgets, Mortgage Lending, Branch Banking, Credit, Mortgage Banking, Refinance, Residential Mortgages, Financial Planning

Education
Texas Christian University   1994 — 1999
Bachelor of Arts (B.A.), English Language and Literature, General

Breck School   1992 — 1998
Diploma

Experience
Bank of England, Mortgage Division  April 2012 - Present
Home Savings of America   June 2010 - March 2012
Barrett Financial Group   July 2007 - July 2010
Integrity Mortgage Solutions   January 2006 - July 2007
Source 4 Home loans   June 2004 - January 2006
Aames Home Loan  June 2002 - June 2004
Bally Total Fitness  December 1997 - June 2002

Skills
Loans, Conventional, FHA, Mortgage, VA, Mortgage Lending, Refinance, First Time Home Buyers, Credit, Customer Relations, Real Estate, Banking, Purchase, Customer Service, Reverse Mortgages, Residential, Mortgage Industry, Mortgage Banking, Strategic Planning, Finance, Investment Properties, Residential Homes, VA loans

Education
Southern Illinois University, Carbondale   1994 — 1997
B.S, Marketing

Experience
Self-Employed  May 2015 - Present
HUB International  January 2015 - April 2015
Intercare Insurance Solutions, a HUB International Company  March 2014 - December 2014
(self-employed)   July 2013 - March 2014
Guaranteed Home Mortgage Company, Inc.   May 2012 - June 2013
Home Savings of America   January 2009 - February 2012
self-employed  March 2006 - March 2008
Fairfield Residential  2000 - 2008
Outreach Marketing Inc.   October 2004 - March 2006
Fairfield Properties  1994 - 1999

Skills
Press Releases, Online Marketing, Email Marketing, Marketing Strategy, Newsletters, Advertising, Market Planning, Promotions, Social Media, Public Relations, Event Management, Mortgage Lending, Facebook, Marketing, Copywriting, Market Research, Team Building, Web Content, Web Marketing, SEO copywriting, Webinars, Inbound Marketing, Marketing Communications, Blogging, Brand Development, Sales, Lead Generation, Management, Loan Origination, Real Estate, Direct Marketing, Budgets, Loans, Online Advertising, Mortgage Banking, B2B, Creative Writing, Social Media Marketing

Education
The University of Texas at Austin   1974 — 1977
Journalism, Public Relations & Marketing, 3.7 gpa

Experience
AnnieMac Home Mortgage  January 2014 - Present
Wells Fargo Home Mortgage  April 2012 - January 2014
PNC Financial Services  June 2011 - April 2012
Home Savings of America   August 2010 - June 2011
Money Line Associates, Inc.   November 1999 - January 2010

Skills
Mortgage Lending, Analysis, Banking, Bankruptcy, Credit, Credit Analysis, FHA, Finance, Investment Properties

Education
Temple University   1992 — 1994
Masters, Public Administration

University of Delaware   1988 — 1992
Bachelors of Arts, Criminal Justice

Experience
Opes Advisors, Inc.   November 2005 - Present
First Horizon Home Loans  November 2001 - November 2005
Washington Mutual  June 1998 - November 2001
Home Savings of America   June 1993 - June 1998

Skills
Loans, Residential Mortgages, Refinance, Mortgage Banking, Wealth Management, FHA, Loan Origination, Reverse Mortgages

Education
University of California, Santa Barbara   1981 — 1985
BA, Political Science

Experience
ADP  2011 - Present
ADP  August 2008 - October 2011
Triad Financial Corporation  November 2005 - March 2008
BAX Global (now BAX / Schenker)   February 1999 - October 2005
Mitsubishi Motor Sales of America  May 1990 - January 1999
Home Savings of America   August 1987 - May 1990

Skills
Leadership, Process Improvement, Agile Methodologies, IT Strategy, SDLC, IT Management, PMO, Information Technology, Governance, Testing, Budgets, Team Building, Integration, Knowledge Transfer, Software Documentation, Disaster Recovery, Infrastructure, IBM Mainframe, Security, Change Management, Quality Assurance, Vendor Management, Strategy, Resource Development, Vendor Relationships, IT Outsourcing, Project Planning, Development Of Employees, IT Financial Management, Training, Vendor Relationship..., Agile Application...

Education
University of Phoenix   1992 — 1994
MA

Tulane University   1976 — 1980
BS

St. Joseph's Academy
High school diploma

Experience
Ameriquest  2003 - 2007
AMC Mortgage Services  2003 - 2007
Washington Mutual  2000 - 2003
Home Savings of America   1988 - 1999

Skills
Employee Relations, Leadership, Process Improvement, Training, Policy, Software Documentation

Education
University of California, Los Angeles

Experience
DLT Solutions  February 2005 - Present
Marsh & McLennan Companies, Inc.   2003 - 2004
Verisign  2000 - 2003
Banner Aerospace Inc   1998 - 1999
MCI Telecommunications Corporation  1997 - 1998
Home Savings of America   1993 - 1997

Skills
Analysis, Forecasting, Finance, Financial Analysis, Enterprise Software, Strategic Planning, Salesforce.com, Business Development, Strategic Financial...

Education
University of California, Los Angeles
Bachelor of Science (B.S.), Mathematics and System Science

University of Southern California
Master of Business Administration (MBA), Finance, General

Experience
City National Bank  December 2004 - Present
Citibank  November 1998 - November 2004
Home Savings of America   May 1997 - October 1998
Wells Fargo Bank  October 1988 - May 1997

Skills
Commercial Lending, Commercial Banking, Loans, Asset Based Lending, Credit Analysis, Small Business Lending, Risk Management, Treasury Management, Consumer Lending

Education
University of California, Irvine   1984 — 1988
BA

Experience
Q2ebanking  April 2014 - Present
CapitalSource Bank  April 2012 - April 2014
Home Savings of America   July 2009 - February 2012
Wachovia Bank  April 2007 - September 2008
World Savings Bank  April 2006 - March 2007
World Savings Bank  September 2000 - April 2006
World Savings Bank  March 1997 - September 2000

Skills
Loans, Banking, Credit, Analysis, Customer Service, Coaching, Mergers & Acquisitions, Leadership, Budgets, Time Management, Management, Mortgage Lending, Team Building, Sales Management, Training, Process Improvement, Sales, Risk Management, Executive Management, Finance, Commercial Lending, Financial Analysis, Retail, Loan Origination, Cross Selling

Education
University of California, Los Angeles   1989 — 1991
BA, Economics

University of California, Riverside   1987 — 1989

Experience
Union Bank  April 2013 - Present
Santa Barbara Bank & Trust  November 2010 - April 2013
IPS-Sendero (a division of FiServ   February 2003 - November 2010
Impac Mortage Holdings   February 2002 - March 2003
Bluebonnet Savings Bank  February 1999 - February 2002
Home Savings of America   May 1997 - October 1998
ValliCorp Holdings, Inc   December 1995 - May 1997

Skills
ALM, Banking, Interest Rate Risk..., Analytics, Business Analysis, Financial Analysis, Portfolio Management, Financial Institutions, Funds Transfer Pricing, QRM, Bancware, Loan Analysis, Investment Analysis, Economics, Economic Capital, Sendero, FTP, Bank Mergers, Loan Prepayment Studies, NonMaturity Deposit..., Bank Consulting, Advanced Excel, Bank Asset-Liability..., Bank Strategic Planning, Microsoft Excel, Valuation, Loans, Corporate Finance, Mergers, Cash Management, Executive Management, Finance, Risk Management

Education
University of California, Santa Barbara   1982 — 1985
MA, Economics

University of California, Santa Barbara   1978 — 1981
BA, Economics & Mathematics

Experience
Home Savings of America   April 2007 - October 2009
WaMu  December 2004 - October 2007
American Mortgage Network  December 2002 - February 2004
HomeSide Lending, Broker Division   1986 - 2000

Education
San Jose State University   1982 — 1984

Experience
Ohio Bankers League  October 2007 - Present
Ohio Bankers League  October 2007 - Present
The Delaware County Bank & Trust Co.   March 1997 - October 2007
The Delaware County Bank   1997 - 2007
Home Savings of America   1982 - 1989

Skills
Banking, Risk Management, Training, Program Management, Process Improvement, Leadership, Leadership Development, Team Building, Coaching, Budgets, Customer Service, Strategic Planning, Marketing, Microsoft Office, Management Consulting, Organizational..., Change Management, Negotiation, Nonprofits, Public Speaking, Analysis, Financial Analysis, Management, Business Development

Education
The Ohio State University

Experience
Union Bank  August 2010 - Present
JPMorgan Chase  July 2009 - November 2009
Washington Mutual, Inc.   January 2003 - June 2009
Washington Mutual, Inc.   January 2001 - January 2003
Imperial Bank  January 1999 - January 2001
Home Savings of America   December 1979 - January 1999

Education
Sophia University   1967 — 1968
B.A, History

University of California, Los Angeles   1962 — 1967
B.A, Anthropology

Pierce College
Computer Technology classes

University of California
graduate work, Latin American Studies

Experience
Ingram Micro  August 1997 - Present
University of California  April 2014 - December 2014
Home Savings of America   January 1996 - August 1997

Skills
Payroll, HRIS, PeopleSoft, Human Resources, Process Improvement, Vendor Management, Talent Acquisition, Employee Engagement

Education
Webster University   2007 — 2010
Masters, Business Administration

University of California, Riverside   1989 — 1993
Bachelor's in Political Science

Experience
Forrest Equity Management Ltd.   January 2008 - November 2013
Home Savings of America   1985 - 2000
Home Savings of America   1982 - 1985
Union Bank  April 1976 - March 1982

Skills
Business Analysis

Education
University of California, Los Angeles   1987 — 1988
Information Technology

Experience
HSBC  April 2009 - Present
HSBC  July 2007 - March 2009
HSBC  January 2002 - June 2007
HSBC  November 1998 - December 2001
Home Savings of America   1997 - 1998
Great Western Bank  1996 - 1997
First Interstate Bank  1987 - 1996

Skills
Leadership, Vendor Management, Team Leadership, Strategy, Segmentation, Risk Management, Portfolio Management, Relationship Management, Information Management, Information Architecture, Financial Services, Financial Risk, Database Marketing, Credit Cards, Business Analytics, Analytics, Banking, Credit Risk, Program Management, CRM, Management

Education
University of California, Los Angeles   1981 — 1986
BA, Geography

Experience
PNC Mortgage  March 2012 - Present
Chase  October 2009 - April 2012
Hyde Park Bank  December 2008 - August 2009
Chicago Funding, Inc.   May 2008 - December 2008
T.E.A.M. Mortgage Brokerage, Inc.   March 2003 - May 2008
Home Savings of America   1990 - 1998

Skills
FHA, Conventional, Mortgage Lending, Condos, HomePath, FHA financing, Rates, Loans, 203K, Home Equity Lines of..., Real Estate, Refinance, Mortgage Banking, VA loans, Residential Mortgages, Real Estate Financing, First Time Home Buyers, VA Loans, Interest Rates, FHA Financing

Education
Southern Illinois University, Carbondale

Experience
AXA Equitable  April 2007 - May 2008
AXA Equitable  2004 - 2006
AXA Equitable  1992 - 2003
Home Savings of America   1984 - 1989

Skills
Retirement, Retirement Planning, Fixed Annuities, Strategic Financial...

Education
ASPA, ALI-ABA, Corbel   1985 — 2008
Qualifed Retirement Plans

The University of Texas at Austin   1967 — 1971
B.A., English Education

Experience
Pacific Union Financial, LLC  June 2013 - Present
Home Savings of America   June 2011 - February 2012
Home Savings of America   June 2009 - February 2012
Wachovia  July 2005 - October 2008
Golden West  1991 - 2008
World Savings  1991 - 2005

Skills
Collaborative Leadership, Curriculum Development, Loans, Mortgage Lending, Leadership Development, Training, Workshop Facilitation, Multi Tasking, Collaborative Problem..., Change Management, Management, Loss Mitigation, Coaching, Mortgage Banking, Leadership, Credit, Risk Management, Program Management, Loan Origination, Team Leadership, Customer Service, Finance, Underwriting, Analysis, Sales, Strategic Planning, Negotiation, Banking, Customer Satisfaction, Sales Management, New Business Development, Time Management, Project Management

Education
University of California, Berkeley
Bachelor's degree, Psychology

Experience
Automatic Data Processing (ADP)   2003 - Present
Automatic Data Processing  October 2006 - June 2012
ADP  August 2003 - September 2006
Home Savings of America   1996 - 1999

Skills
Technical Writing

Education
University of California, Riverside   2001 — 2003
Marketing, English, History, Business Administration

Experience
BBVA Compass  June 2014 - Present
BBVA Compass  May 1998 - Present
Home Savings of America   May 1997 - May 1998
Bank United  1990 - 1996
Murray Savings   1985 - 1990

Skills
Banking, Consumer Lending, Credit, Small Business Lending, Loans, Retail Banking, Mortgage Lending, Lines Of Credit, Commercial Banking, Commercial Lending, Mortgage Banking, Loan Origination, Credit Analysis, Portfolio Management, Cross Selling, Financial Analysis, Treasury Management, Branch Management, Deposits, Credit Risk, Credit Cards, Branch Banking, Residential Mortgages, Home Equity Loans, Sales, Construction Loans, Relationship Management, Commercial Mortgages, Underwriting, Series 6, Refinance, Financial Services

Education
Holland Hall
General

The University of Texas at Austin - The LBJ School of Public Affairs
Bachelors of Science, Broadcast Journalism

Experience
Pacific Union Financial, LLC  April 2014 - Present
American Mortgage Network  March 2012 - February 2014
Home Savings of America   April 2009 - April 2012
Wachovia  March 2003 - June 2008

Skills
Mortgage Banking, Underwriting, Loss Mitigation, Mortgage Underwriting, Real Estate, Credit Analysis, Loans, FHA, VA loans, Mortgage Lending, Refinance, Residential Mortgages, Management, Banking, Loan Origination, Portfolio Management, FHA financing, USDA, Credit, Real Estate Economics

Education
University of California, Santa Barbara   1997 — 2001
BA, Business and Economics

Bellarmine College Preparatory   1993 — 1997

Experience
Plaza Home Mortgage  March 2012 - Present
Home Savings of America   June 2011 - March 2012
Guild Mortgage Company  March 2010 - June 2011
Uniwest Mortgage   January 2009 - February 2010
World Savings/Wachovia  December 1986 - October 2008

Skills
Mortgage Lending, FHA, Loans, Mortgage Banking, Loan Origination, Underwriting, Residential Mortgages, USDA, Appraisals, Refinance, Credit

Education
The University of North Dakota   1983 — 1985
MBA, General

University of Notre Dame   1976 — 1980
BBA, Finance

grand forks central

Experience
home savings of america   2010 - Present

Skills
Real Estate, Credit Analysis, Customer Service, Mortgage Lending, Coaching, Loans, VA loans, Sales Management, Credit, Loan Origination, Sales, Banking, Mortgage Banking, FHA, Refinance, Finance, Residential Mortgages

Education
Springfield College

Experience
General Growth Properties  June 2014 - Present
General Growth Properties  January 2012 - May 2014
BridgeStreet Worldwide  December 2002 - December 2011
12 Oaks Corporate Housing   February 1991 - September 2002
Home Savings of America   March 1989 - February 1991

Skills
Accounts Receivable, Account Reconciliation, Accounts Payable, Budgets, Accounting, Financial Reporting, Invoicing, Auditing, Management, JD Edwards, Strategic Financial..., Mergers & Acquisitions, Time Management, Business Planning, Balance, Apartments, Customer Service, Microsoft Excel, Outlook, Account Management

Education
Southern Illinois University, Carbondale   1982 — 1987
BA, Finance

Southern Illinois University, Carbondale   1982 — 1987
Bachelor of Business Administration (B.B.A.), Accounting and Finance

Experience
Sovereign Lending Group, Inc.   April 2014 - Present
Mortgage Banking  January 2012 - January 2014
Bank of America Home Loans  August 2009 - January 2012
JPMorgan Chase (Formerly WAMU)   January 2006 - August 2009
Wells Fargo Home Mortgage  March 2003 - December 2005
Antares Corporation   1997 - December 2002
Home Savings of America   1985 - 1996

Skills
NMLS # 484170, California DRE Broker..., Formal Training in the..., Formal Training in the..., Former Professional..., Training, Mortgage Lending, Sales, Mortgage Banking, Refinance, FHA, Loans, Underwriting, Loan Origination, Residential Mortgages, Sales Management, Investment Properties, Real Estate Financing, Banking, Selling, Strategic Planning, Government Loans, FHA financing, First Time Home Buyers, Investments, Executive Management, VA loans, Real Estate, Certified Mortgage..., Home Equity Lines of..., Credit, Reverse Mortgages, Mortgage Underwriting, USDA, Construction Loans, Credit Analysis, Loss Mitigation, Commercial Mortgages, Financial Structuring, Finance, Commercial Lending, Real Estate Economics, Business Development, Home Equity Loans, Consumer Lending, Loan Servicing, Mortgage Servicing, Mortgage Marketing, Leadership, FHA Financing

Education
San Jose State University   1973 — 1976
BA, Philosophy and Psychology, Graduated with Academic Distinction

Experience
RSM McGladrey  2009 - Present
Commercial Capital Bank  2005 - 2007
Downey Savings  2000 - 2005
Union Bank of California  1998 - 2000
Home Savings of America   1995 - 1998
American Savings Bank  1984 - 1995

Skills
Banking, Loans, Mortgage Lending, Retail Banking, Credit, Credit Analysis, Financial Analysis, Risk Management, Due Diligence, Financial Risk, Asset Management, Portfolio Management, Mergers & Acquisitions, Finance, Valuation, Commercial Lending, Cash Management, Financial Modeling, Credit Risk, Underwriting, Commercial Banking, Mortgage Banking, Consumer Lending, Investments, Relationship Management, Financial Services, Executive Management, Strategic Financial..., Corporate Finance, Capital Markets, Wealth Management, Loan Origination, Financial Structuring, Treasury Management, Small Business Lending, Cash Flow, Restructuring, Asset Based Lending, Securities, Financial Reporting, Mutual Funds, Commercial Mortgages, Loan Servicing, Real Estate Economics, Managerial Finance, Lines Of Credit, Auditing, Residential Mortgages

Education
University of California, Irvine   1973 — 1977
BA, Economics

Experience
PromaxBDA  December 2006 - Present
Hill and Associates  November 2005 - December 2006
ExhibitQ   August 2002 - August 2006
Los Angeles Chamber Orchestra  December 1998 - May 2002
Home Savings of America   November 1991 - June 1997
Wells Fargo  June 1987 - November 1991
Homestead Financial Corporation   January 1984 - September 1985

Education
University of California, Los Angeles - The Anderson School of Management   1985 — 1987
Master of Business Administration (MBA), Finance and Marketing

Stanford University   1978 — 1982
Bachelor's degree, Economics and Political Science, Public Policy Concentration

Experience
MGIC  October 2013 - Present
Ray Morgan Company  July 2010 - September 2013
Florida Capital Bank  February 2010 - June 2010
Home Savings of America   June 2008 - February 2010
Washington Mutual  2005 - June 2008
Ray Morgan Company  November 2002 - 2005

Skills
Customer Service, Account Management, Sales Management, Strategic Planning, Customer Relations, Document Management, B2B, Managed Print Services, Management, Microsoft Office, Solution Selling, Direct Sales, Sales, Team Building, Selling, Sales Process, Cold Calling, Salesforce.com, New Business Development

Education
University of California, Davis   1994 — 1996
BS, Animal Science

Experience
AAA Nothern California, Nevada & Utah   July 2011 - Present
California State Automobile Association  April 2009 - June 2011
California State Automobile Association  April 2008 - March 2009
California State Automobile Association  October 2006 - April 2008
California State Automobile Association (AAA)   April 2001 - October 2006
Washington Mutual Bank  1999 - 2001
Washington Mutual Bank  1998 - 1999
Home Savings of America   1996 - 1999

Skills
Performance Management, Employee Relations, Workforce Planning, Human Resources, Organizational..., Strategic Planning, Employee Engagement, Personnel Management, Coaching, Leadership Development, Employment Law, Leadership, Strategy

Education
University of California, Berkeley
BA, Social Welfare

Developmental Dimensions International
Faciliator Certification

Coaching Training Institute
Co-active Coaching Certification - in progress

HR Certification Institute
PHR and SPHR Certification

Dale Carnegie Systems
Graduate and Graduate Assistant

Experience
TRAC: The Real Estate Appraisal Company   April 1995 - Present
Regional Appraisal Manager   February 1992 - March 1996
First Deposit Nation Bank   July 1990 - January 1992
Home Savings of America   November 1986 - June 1990

Skills
Appraisals, Relocation Appraisals, Estate and Tax Planning..., Single Family Homes, Condos, Residential Homes, Refinance, Referrals, FHA, Real Estate Economics

Education
Santa Clara University   1971 — 1975
BA, Economic

Experience
W J Bradley - Mortgage Capital Corp.  September 2009 - September 2014
Chase Bank  May 2008 - September 2009
Washington Mutual  October 1996 - April 2008
Home Savings of America   September 1985 - October 1996

Skills
Mortgage Banking, Mortgage Lending, Strategic Planning, Refinance, FHA, Nonprofits, Loans, Customer Service, Public Speaking

Education
San Jose State University   1970 — 1972
Bachelor's degree, History

University of California, Santa Barbara   1965 — 1968
History/Cultural Anthropology

Experience
Land Home Financial Services/AMX Loans   November 2012 - Present
American West Bank  April 2012 - November 2012
Home Savings of America   January 2009 - April 2012
Washington Mutual Bank  December 2004 - June 2008
San Diego County Credit Union  January 1997 - January 2004

Skills
Loans, FHA, Customer Service, Analysis, Software Documentation, Loan Origination, Mortgage Banking, Mortgage Lending

Education
Southwestern College

University of Phoenix
B.S, Business Management/General Education; Business Management

Experience
Home Savings of America   Regional Branch ManagerEagle Nationwide Mortgage CompanyAugust 2007 - November 2010
SouthStar Funding  August 2000 - March 2007

Education
The Ohio State University Fisher College of Business   1976 — 1980
Business Adminstration, Marketing

Experience
Home Savings of America   February 2011 - Present
Aurora Loan Services  February 2005 - January 2011
Green Point Credit   October 2000 - January 2005
Associates Financial Services  November 1992 - October 2000

Skills
Mortgage Lending, Loans, Credit, Account Management, Mortgage Banking, Sales, Salesforce.com, Underwriting, Sales Management, Cold Calling, Residential Mortgages, Direct Sales, Loan Origination, Banking, New Business Development, Selling, Business Development, Sales Process, FHA, B2B

Education
University of California, Irvine   1989 — 1992

Dixie State College   1985 — 1989

Experience
Oxnard Union High School District  September 2015 - Present
Heritage Oaks Bank  June 2015 - Present
JPMorgan Chase  October 1983 - May 2015
Washington Mutual Bank  October 2000 - October 2010
Santa Barbara School Districts  August 2006 - June 2009
Rio School District  August 2000 - June 2006
Home Savings of America   March 1983 - October 2000

Skills
Banking, Loans, Commercial Banking, Credit, Retail Banking

Education
Antioch University, UC Santa Barbara, CSU Northridge, Santa Barbara City College
M.A. Education / Education Specialist Credential / Multiple Subject Teaching Credential with, Spanish Auth./ B.A. Latin America & Iberian Studies / A.A. Span. & Liberal Arts

Antioch University-Santa Barbara
Master of Arts (M.A.), Education

California State University-Northridge
Multiple Subject Teaching Credential, Education

Santa Barbara City College
Associate of Arts (A.A.), Spanish & Liberal Studies

University of California, Santa Barbara
Bachelor of Arts (B.A.), Latin American & Iberian Studies

Experience
Antons Decorator Workroom   1999 - Present
Home Savings of America   1993 - 1997

Education
University of California, Los Angeles   1972 — 1977
Bachelor of Arts (B.A.), Economics

University of California, Irvine
Professional Designation in Investment Real Estate

Experience
Equifax  February 2013 - Present
Ceridian  1997 - 2012
Home Savings of America   March 1996 - March 1997
USDA - Pennsylvania Agricultural Statistics Service   June 1991 - August 1994

Skills
Customer Service, Data Analysis, Computer Proficiency, HRIS, Employee Benefits, Payroll, Software Implementation, Software Documentation, Call Center, Kronos, Human Resources, Process Improvement, Performance Management, Visio, Training, Analysis, Benefits Administration, ADP Payroll

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1986 — 1991
Bachelor of Science (BS), Mathematics

Experience
Travelers  March 2014 - Present
Travelers Commercial Casualty Company   March 2014 - Present
Travelers Commercial Casualty Company   March 2002 - March 2014
Travelers  March 2002 - March 2014
GMAC Insurance Company Online, Inc.   September 1999 - February 2002
Fireman’s Fund Insurance  October 1998 - August 1999
Home Savings of America   May 1997 - September 1998

Skills
Insurance, Underwriting, Property & Casualty..., Commercial Insurance, Customer Service, General Insurance, Liability, Microsoft Excel

Education
Truman State University
A. D, Business Management