Experience
World Ventures dba MK3 Marketing  February 2015 - Present
Self Employed  January 2015 - Present
Project Manager  September 2014 - Present
IBEX Global   May 2013 - September 2014
Select Trailer Co   May 2012 - August 2013

Skills
Technical Support, Management, Training, OS X, Customer Service, iOS, Team Leadership, Team Management, Vendor Management, Business Analysis, Account Management, Integration, Troubleshooting, Team Building, IT Management

Education
Middle Tennessee State University   2009 — 2015
Bachelor of Applied Science (BASc), Computer Science

Experience
IBEX Global  February 2014 - Present
FedEx Office  August 2012 - Present
Sundance Print and Copy   February 2012 - July 2012
Office Depot  March 2011 - January 2012

Skills
Microsoft Office, Adobe Creative Suite, Positive Team Player, Eye for Details, Hands-on Approach

Education
Texas State Technical College Harlingen   2007 — 2009
2 years, Digital Media and Design

harlingen high school   2004 — 2007
diploma, basics

Experience
Texas A&M University  September 2014 - Present
IBEX Global   September 2013 - June 2014
EPFL (École polytechnique fédérale de Lausanne)   July 2013 - August 2013
CERN  July 2012 - August 2012
Schlumberger  June 2012 - June 2012

Skills
Multisim, Matlab, Proteus, AutoCAD, Machine Learning, NI Multisim, PSpice, Simulink, C#, VHDL, PLC Programming, FPGA prototyping, Weka, .NET, Verilog, Signal Processing, Robotics, MPLAB, ModelSim, Altera Quartus, Mathematica, Atmel 805x Series & PIC..., Assembly Language, MIDE, AxioVision, Simatic Step 7, Pro/E, Orange, Visual Basic, SQL, Atlassian JIRA, AMPL

Education
Texas A&M University   2014 — 2016
Master's Degree

Ghulam Ishaq Khan Institute of Engineering Sciences and Technology (GIKI), Pakistan   2009 — 2013
Bachelor's Degree

Federal Board of Intermediate and Secondary Education, Islamabad, Pakistan   2007 — 2009
High School

Experience
IBEX Global   April 2013 - Present
American HomePatient  August 2005 - Present
American HomePatient  August 2005 - April 2013
American HomePatient  August 2005 - April 2013
American HomePatient  August 2005 - April 2013
American HomePatient  August 2005 - April 2013
DTE Energy  January 2004 - January 2005
Renaissance Recovery   January 2003 - January 2004
Labor Ready, Inc  January 2000 - January 2002

Skills
Call Center, Customer Satisfaction, Customer Service, Sales, Troubleshooting, Time Management, Coaching, Insurance, HIPAA, Healthcare, Process Improvement, Software Documentation

Education
Roane State Community College

Experience
IBEX Global  February 2015 - July 2015
Schlumberger  February 2014 - November 2014

Skills
Mechanical Engineering, Petroleum Engineering, Chemical Engineering, Petrophysics, Wireline, Geology, Oil & Gas, Microsoft Office, Matlab, Maxwell, AutoCAD, Teamwork, Personnel Management, Client Relations, Customer Relations

Education
University of Pittsburgh   2012 — 2013
Master's degree, Petroleum Engineering, 3.75/4.00

National Institute of Technology Karnataka   2008 — 2012
Bachelor's degree, Mechanical Engineering, 7.18/10.00

Experience
IBEX Global   October 2011 - Present
Michaels Stores, Inc.   January 2011 - June 2011
Michaels Stores, Inc.   September 1999 - January 2011
Bob Parks Realty  May 2005 - August 2008

Skills
Business Analysis, Business Process..., Sales Management, Operations Management, Team Management, Program Management, Team Leadership, Team Building, Hiring Personnel, Internal Audit, Human Resources, Call Center..., Account Management, Customer Retention, Call Centers, Hiring, Inventory Management, Leadership

Education
University of Phoenix   2010 — 2012
Business Administration and Management, General, 3.63 GPA

Middle Tennessee State University   1999 — 2002
Business Administration and Management, General

Experience
IMG LIVE, LLC  November 2014 - Present
IBEX Global  October 2011 - Present
IBEX Global   March 2014 - November 2014
Express Novelty   March 2010 - October 2011
Sam's Club  October 2009 - April 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Coaching, Team Leadership, Call Centers, Leadership Development

Education
University of Phoenix   2009 — 2014
Bachelor of Business Administration (BBA)

Experience
IBEX Global   December 2014 - Present
American Income Life Insurance Company  October 2014 - December 2014
Corky's BBQ  April 2011 - September 2014
Advance Testing Company  June 2010 - December 2010

Skills
Quality Control, Steel Structures, Inspection, Concrete, Soil, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Visio, Project Management, Surveying, Customer Service, Data Analysis

Education
Middle Tennessee State University   2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General

Middle Tennessee State University   2007 — 2011
Bachelor of Science, Concrete Industry Management

Experience
IBEX Global   July 2015 - Present
IBEX Global   January 2015 - Present
IBEX Global   July 2012 - December 2014
Southwest Region Conference  January 2010 - February 2012
The Meche Group LLC.   January 2009 - January 2012
Walgreens  September 2008 - January 2010

Skills
Leadership, Training, Program Management, Strategic Planning, Public Speaking, Team Leadership, Community Outreach, Organizational..., Process Improvement, Mediation, Operations Management, Management, Account Management, Organizational..., Organizational..., Organizational Structure, Inventory Management, Call Centers, Team Building, Customer Service, Analytics, Management Consulting, Employee Training, Forecasting, Program Implementation, Coaching, Customer Satisfaction, Leadership Development, Nonprofits, BPO, Public, Public Relations, Team Management, Customer Experience, Recruiting, Analysis, Teaching, Event Planning, Microsoft Excel, Teamwork

Education
Vanderbilt University Law School   2011 — 2014
J.D., Constitutional Law

Southwestern Adventist University   2003 — 2006
B.A., History

Oakwood College   2003 — 2004

L.W. Higgins

Experience
IBEX Global   September 2013 - Present
IBEX Global   August 2012 - September 2013
IBEX Global   November 2011 - August 2012
Sloan Ford   April 2009 - November 2011

Skills
iOS TroubleShooting, Mac OS X Environment, Customer Support, Technical Support, Call Centers, Management, Training, Windows Phone, Microsoft Office, Visual Studios

Education
Troy University   2011 — 2014
Applied Computer Science

University of Mobile   1999 — 2004
Church Music

COPC Registered Coordinator Training

Experience
Consert, Inc.   September 2015 - Present
IBEX Global   August 2014 - July 2015
UPS  September 2003 - April 2013
UPS  September 2003 - April 2013

Skills
Network Administration, Linux System..., Project Management, Software Engineering, Data Structures, Technical Leadership, Budgets, Management, Troubleshooting, Java, Operations Management, Process Improvement, Human Resources, Python, Continuous Improvement, Virtualization

Education
Thomas Edison State College   2013 — 2014
Bachelor of Science in Applied Science and Technology, IT

Southwest Tennessee Community College   2000 — 2003
Associate of Applied Science, Computer Engineering, A

Experience
IBEX Global   June 2014 - July 2014

Education
University of Phoenix   2014 — 2014
Associate's degree, Health and Wellness, General

Experience
Tidewater Community College  September 2013 - Present
IBEX Global   July 2013 - August 2013
IBEX Global  November 2012 - June 2013
LIME  June 2011 - June 2012
LIME  February 2008 - May 2011
National Works Agency   October 2007 - February 2008
Cable & Wireless Diego Garcia   August 2005 - November 2006
Cable & Wireless Diego Garcia   April 2002 - July 2005
Cable & Wireless Ja.   August 1997 - April 2002
Cable & Wireless Ja.   May 1991 - July 1997

Skills
Customer Service, Leadership, Microsoft Office, Retail, Sales, Multi Tasking, Problem Solving, Administrative Duties, Adaptability, Administrative Work, Sales Promotion, Management, Forecasting

Education
Nova Southeastern University
Bachelor of Science (B.Sc.), Professional Business Management

University College Of The Caribbean
Certificate, Project Management

University of the West Indies School of Continuing Studies
Certificate, Business Administration

Experience
IBEX Global   June 2014 - Present
Origami Owl  February 2013 - Present
NEXlink Communications Group Inc   June 2014 - June 2014
Speedy Stop  January 2014 - April 2014
Xerox/ACS  May 2012 - July 2012
Love's Travel Stops  August 2010 - April 2012

Skills
Inventory Management, Cash Register, Inventory Control, Loss Prevention, Retail, Customer Service, Phone Etiquette, POS, 10 Key, Data Entry, Store Management, Sales, Leadership, Event Planning, Customer Satisfaction, Profit, Time Management, Microsoft Word, Training, Teamwork, Cashiering, Retail Sales, Social Networking, Social Media

Education
SJVC Bakersfield   2007 — 2010
Associate of Arts and Sciences (A.A.S.), Clinical Adminstrative Medical Assisting

San Joaquin Valley College-Bakersfield   2007 — 2010
Associate of Science (AS), Clinical Administrative Medical Assisting, Graduate

Experience
IBEX Global   February 2015 - Present
Citi  August 2011 - Present
Randstad  February 2007 - July 2011

Skills
Negotiation, Editing, Team Building, Social Media, Event Management, Public Relations, Teamwork, Microsoft Office, Recruiting, Human Resources, Organizational..., Employee Relations, Leadership Development, Training, Interviews

Education
Wright State University   1989 — 1993
Bachelor of Arts (BA), Sociology

University of Oklahoma

Experience
Tucker Auto-Mation   July 2015 - Present
Tucker Auto-Mation   June 2015 - July 2015
IBEX Global   July 2014 - June 2015
Temple Performing Arts Center  March 2010 - December 2013

Skills
Solidworks, AutoCAD, Matlab, Maple, MS Project, French literature, Microsoft Office, Microsoft Word, Problem Solving, Analytical Skills, Mechanical Engineering, 3D Printing, Technical Support, Finite Element Analysis, SolidWorks

Education
Temple University   2008 — 2013
Bachelor of Science (B.S.), Mechanical Engineering

Experience
IBEX Global   November 2011 - Present
Thoughts of Francis Turretin   2008 - Present
Spring Hills Community Church   August 2011 - February 2012
Bend Area Habitat for Humanity  November 2011 - November 2011
Safeway  July 2011 - September 2011
Charles M. Schulz Museum and Research Center  August 2009 - September 2011
J. Virgil Dunbar   May 2011 - June 2011
Cartoon Class and Workshop Instructor. This position involved preparation and teaching for cartoon c   March 2011 - March 2011
J. Virgil Dunbar   July 2010 - August 2010
Free Church of Scotland (Continuing)   December 2008 - August 2010

Skills
Teaching, Research, Cartoons, Reading, Transcription, Caricatures, Creativity, Creative Problem Solving, Graphic Design, Photography, Portrait Photography, Digital Photography, Photo Restoration, Customer Service, Computer Hardware, Computer Software..., Technical Support, Problem Solving

Education
Sonoma State University   2007 — 2008
Fine and Studio Arts

Santa Rosa Junior College   2003 — 2007
Art AA, Art History AA, CSU Transfer AA, Art/Art Studies, General

El Molino High School   2000 — 2004
High School Diploma, 9-12

Experience
IBEX Global   November 2013 - Present
Personality Compass   June 2006 - Present
Beyond Words HD Consulting   2000 - Present
Huntington Learning Center  2012 - November 2013
Student Resource USA  August 2011 - November 2013
Azcar Training Systems   February 2007 - December 2009
American Theatre and Drama Society   September 2004 - January 2008
Southern Illinois University  August 2000 - July 2005
Southern Illinois University  August 2001 - May 2004
Department of Theater   August 2001 - May 2003

Skills
Public Speaking, Coaching, Training, Distance Learning, Customer Service, Emotional Intelligence, Workforce Development, Staff Development, Leadership Development, Teaching, Adult Education, Higher Education, Curriculum Development, Non-profits, Instructional Design, Team Building, Training Delivery, Community Outreach, Personal Development, Workshop Facilitation

Education
Southern Illinois University, Carbondale   2000 — 2005
PhD, Speech Communications

Ohio University
Master of Fine Arts, Professional Actor Training Program

Experience
Walgreens  August 2014 - Present
IBEX Global   November 2013 - Present
Donatos  2013 - Present

Skills
•Excellent oral and..., •Proficient in..., •Ability to handle and..., •Ability to organize..., •Ability to focus on..., •Learn and adapt to..., •Articulate and..., •Data Entry Speed:..., 40-45 wpm, customer service..., Highly detail oriented, professional demeanor

Education
Norfolk State University   2008 — 2013
Bachelor of Science (BS), Biology/Biological Sciences, General

Medical Training of Virginia LLC
Pharmacy Technician Certificate

Experience
IBEX Global   April 2013 - Present
Coker College  January 2011 - December 2012
Coker College  January 2011 - December 2012

Skills
Customer Service, Customer Satisfaction, Financial Analysis, Financial Accounting, Managerial Accounting, Managing Meetings, Long-term Customer..., Financial Management, Data Analysis, Management Accounting, Leadership, Budgets, Managerial Finance, Management, Technical Support, Microsoft Excel, Teamwork, Time Management

Education
Coker College   2009 — 2012
BA, Business Administration and Sociology

Orangeburg Calhoun Technical College   2009 — 2009
AA, Accounting

Experience
Armstrong Cable  March 2011 - Present
Time Warner Cable  September 2007 - March 2011
IBEX Global   2003 - February 2007

Skills
Sales Management, Call Center Development, Call Centers, Team Management, Customer Retention, Retention Management, Team Leadership, Leadership Development, Cross-functional Team..., Customer Acquisition, Customer Service..., Customer Experience, Sales Process, Sales Operations, Quality Assurance, Employee Training, Written & Oral..., Operating Budgets, P&L Management, Telecommunications, Management, Training, Customer Satisfaction, Leadership

Education
Robert Morris University
Bachelor of Business Administration, Business Administration and Management, General

Robert Morris University
Business Administration and Management, General

Experience
GAI Consultants, Inc.   November 2014 - Present
GAI Consultants, Inc.   March 2014 - November 2014
IBEX Global   May 2011 - March 2014
Advance Sourcing Concepts, LLC  December 2010 - May 2011
Cedar Fair Entertainment Company  March 2009 - November 2009
AEON Corporation  September 2004 - October 2008

Skills
Recruiting, Customer Service, Marketing, Teaching, Government, Business Intelligence, Newsletters, Process Engineering, Japanese, Employee Relations, Talent Acquisition, Onboarding, Applicant Tracking..., HRIS, Technical Recruiting, Interviews, Human Resources, New Hire Orientations, Leadership, Organizational..., Cold Calling, HR Consulting, Management, Team Building

Education
University of Cincinnati   2009 — 2010
Master of Arts, Human Resources

Miami University   2000 — 2004
Bachelor of Arts, International Studies: East Asia Studies

Experience
Dillard's Inc.   September 2015 - Present
Acceptance Now  July 2014 - September 2015
Target  July 2011 - July 2014
IBEX Global   February 2014 - May 2014
The Krystal Company  April 2011 - June 2011
Burger King Corporation  August 2008 - June 2010

Skills
Microsoft Office, Customer Service, Photoshop, 2D/ 3D Animation, Flash, After Effects, Autodesk Maya, Toonboom, Illustrator, Adobe Premiere, Adobe In Design, Flash Animation, Maya, Animation, Character Animation, Computer Animation, Premiere

Education
Savannah College of Art and Design   2009 — 2013
Bachelor's of Fine Arts, Animation

Experience
SparInc   July 2015 - Present
Alpine Access  July 2015 - Present
Self  January 2007 - 2014
IBEX Global  July 2013 - December 2013
McDonalds  May 2009 - November 2009
Fit For Life Gym   October 2008 - November 2009

Skills
Customer Service, Merchandising, Team Leadership, Marketing, Social Networking, Marketing Strategy, Recruiting, Market Research, Leadership, Management, Strategic Planning

Education
Southern New Hampshire University   2014 — 2017
Working towards this, Computer Science and Programing

Experience
IBEX Global   December 2014 - July 2015
CVS Pharmacy  August 2014 - December 2014
Discount Tire Company  November 2012 - June 2014
Computer RepairMedic   May 2010 - May 2014
Army National Guard  January 2007 - January 2013
Altig International  August 2010 - December 2010
Computer RepairMedic   January 2002 - April 2010
Publix  May 2008 - July 2008

Skills
Team Leadership, Training, Customer Service, Team Building, Research, Sales Management, Small Business, Inventory Management, Leadership Development, Leadership, Program Management, Defense, Security Clearance, Army, Military, Project Planning, Management, Microsoft Office, Marketing, Sales, Microsoft Excel, Public Speaking, PowerPoint, Entrepreneurship, Retail

Education
Columbia State Community College   2014 — 2017
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Middle Tennessee State University   2008 — 2009

Cochise College   2007 — 2008
Unmanned Aerial Systems

Experience
IBEX Global   May 2014 - July 2015
Jo-Ann Stores, LLC.   January 2014 - February 2014
Self-employed  December 2007 - April 2012
Gourmet Curriculum Press Inc   August 2003 - May 2005

Skills
Public Speaking, Editing, Proofreading, Instructional Technology, Technical Support, Elementary Education, Star Wars, Crochet, Product Design, Writing, Teaching Adults, Blogging, Creative Writing

Education
Precept International   2011 — 2011
Precept Training (Bible Study)

University of Mary Hardin-Baylor   1994 — 1998
Bachelor’s Degree, English/Language Arts Teacher Education, 3.4 GPA

Experience
IRONWOOD MANAGEMENT INC   September 2015 - Present
Ellis, Partners in Management Solutions (EPMS)   May 2014 - Present
Self-employed  February 2012 - Present
Freeman Webb, Inc.   November 2013 - August 2015
American General Life Companies is now part of the AIG Family!  June 2013 - October 2013
IBEX Global   June 2012 - April 2013

Skills
Property Management, Social Media Marketing, Customer Service, Training, Customer Satisfaction, Employee Training, Time Management, Recruiting, Microsoft Excel, Teamwork, Microsoft Office, Profit Maximization, Sales, Access, Budgets, Customer Retention, Contract Negotiation, Marketing, Negotiation, Real Estate

Education
The Art Institute of Austin   2010 — 2013
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training, 3.6

Experience
Big Lots  September 2014 - Present
IBEX Global   August 2013 - September 2014
Big Lots  September 2011 - August 2013
Texas Freshwater Fisheries Center   March 2010 - August 2010
King and Queen Fish Hatchery   January 2007 - August 2009
Warms Springs Fish Technology Center   January 2006 - January 2007
Sawtooth Fish Hatchery   May 2005 - December 2005

Skills
Aquaculture, Customer Service..., Customer Satisfaction, Training, Sales, Team Building, Retail, Leadership, Data Entry, Customer Experience, Typing, Desktop Computers, Cashiering, Customer Service, Time Management

Education
Tennessee College of Applied Technology   2015 — 2017
Technical Diploma, Medical Administrative Assistant

Tennessee Technological University   2001 — 2005
Bachelor of Science (B.S.), Wildlife and Fisheries Science - Fisheries Science

Columbia State Community College   1998 — 2001
Associate of Science (A.S.), General Transfer

Richland School   1994 — 1997

Experience
Summit High School Rugby   2015 - Present
IBEX Global   2014 - Present
Jeld-Wen  2013 - 2014
OfficeMax New Zealand   November 2011 - March 2013
Ryan Security & Consulting   March 2008 - October 2011

Skills
Problem Solving, Customer Service, Security, Project Management, Supply Chain Management, Quality Management, Six Sigma, Lean Manufacturing, Remote Troubleshooting, Curriculum Innovation, Excel Models, OS X, iOS, Training, Coaching, Presentation Skills, Teamwork, Communication, Data Analysis, Business Communications, Technical Leadership, Process Transitioning, Microsoft Office, iWork, Google Docs, Event Planning, Event Management, Time Management, Real Time Monitoring

Education
University of Canterbury
Bachelor of Commerce (B.Com.), Management Science

Georgetown Preparatory School

Experience
Capital Title of Texas, LLC  June 2014 - Present
IBEX Global   December 2013 - June 2014
Griffin Photography   October 2011 - April 2013
Cotton Eyed Joes   January 2012 - July 2012
New Braunfels Title Company   June 2009 - August 2009

Skills
Photography, Digital Photography, Photoshop, PowerPoint, Lightroom, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook

Education
The Art Institute of San Antonio   2011 — 2012
Bachelor of Fine Arts (BFA), Photography

New Braunfels HS   2007 — 2011
High School Diploma

Experience
EDMC  April 2011 - November 2014
Yeshiva Girls School   August 2011 - May 2012
IBEX Global   June 2010 - April 2011
Aflac  May 2009 - April 2010
Wellspring Worldwide  April 2008 - March 2009
LFG, Inc.   January 2007 - February 2008
Simtec TS&E   January 1995 - May 2006

Skills
Human Resources, Leadership, Team Building, Office Management, Data Analysis, Recruiting, Microsoft Office, Event Planning, Project Planning, Problem Solving, Teamwork, Team Leadership, Operations Management, Proposal Writing, Organization, Business Development, Accounts Payable, Coordination, File Management, Report Writing, Concept Development, General Insurance, Ad Hoc Reporting, Market Research, Big-picture Thinking, Corporate Communications, Intercultural..., Disaster Recovery, Operations Research, Relocation, File Systems, Execution of Business..., Accounts Receivable, Long-term Customer..., Policy Analysis, Investigative Reporting, Executive Reporting, Culture Change, Employee Handbooks, Customer Service, Strategic Planning, Project Management, Public Speaking, Management, Training, Consulting

Education
Robert Morris University   2002 — 2016
BS

Bradford School   2001 — 2002
Certificate

Experience
IBEX Global   August 2012 - Present
Sprint  January 2006 - October 2011
Sprint  January 2005 - January 2006
United States Marine Corps  February 1992 - September 2000
Applebees International  1998 - 1999

Skills
Training, Telecommunications, Program Management, Performance Management, Leadership Development, Cross-functional Team..., Coaching, Team Leadership, Employee Training, Account Management, Project Planning, Team Management, Managed Services, Customer Satisfaction, Outsourcing, Call Centers, Training Delivery, BPO, Mobile Devices, Team Building, Customer Retention, Customer Experience, Workforce Management, CRM, Contact Centers, Vendor Management, Leadership, Operations Management, Wireless, Employee Relations, Call Center Development, Human Resources, Direct Sales, Performance Improvement, Consulting, Management Consulting, Telemarketing, Instructor-led Training, Business Process..., Change Management, Inbound Marketing, Product Management

Education
University of California, Irvine

Washington High

Sumner Academy School of Arts and Science

Experience
Lifesteps, Inc.   June 2014 - Present
IBEX Global   June 2011 - May 2014

Skills
Microsoft Office, Excellent Communicator, Exceptional..., Excels in a Fast-Paced..., Self-Motivated, Resourceful

Education
Saint Vincent College   2008 — 2012
Bachelor of Arts, Political Science

Saint Vincent College   2008 — 2012
Bachelor of Arts, Political Science

Experience
IBEX Global   September 2015 - Present
Optumrx  September 2014 - March 2015

Skills
Customer Service, Leadership, Marketing, Account Management, Customer Satisfaction, Health Insurance, Healthcare, Marketing Strategy, Negotiation, Research, Sales Management, New Business Development, Process Improvement

Education
Northwest Vista College   2014 — 2016

St Philip's College   2011 — 2013
Pre-Nursing Studies

Experience
IBEX Global   June 2014 - Present
The Sports Authority  June 2014 - February 2015
The Home Depot  March 2013 - June 2014
Norfolk State University  May 2011 - December 2012
Norfolk State University  September 2010 - May 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Windows, PowerPoint, Computer Hardware, Outlook, Troubleshooting, Windows 7, HTML, Access, System Administration, Software Documentation, C, Teamwork, Data Entry, Team Leadership, Inventory Management, Project Management, Administration, Time Management, Process Improvement, Business Analysis, Research, Team Building, Analysis, Data Analysis, Public Speaking, Social Networking, Training, Coaching, Laptops, Facebook, Technical Writing, Inventory Control, Sales

Education
Norfolk State University   2008 — 2012
Bachelor of Science (BS), Computer Technology/ Electronic Technology

Norfolk State University   2008 — 2012
BS, Computer Technology

Experience
Sentara Healthcare  June 2013 - October 2014
IBEX Global   May 2013 - June 2013
Liebherr Construction Equipment Company   August 2012 - March 2013
Alion Science & Technology  March 2009 - May 2012

Skills
Microsoft Excel, Accounting, JAMIS, Analysis, Access, Budgets, Process Improvement, Financial Analysis, Microsoft Office, Accounts Receivable, Team Leadership, Customer Service, Negotiation, Program Management, Finance, Account Reconciliation, Business Strategy, Financial Reporting, Inventory Management, Business Process..., Leadership, Management, Accounts Payable, Project Planning, Risk Management, Auditing, Project Management, Business Development, Operations Management, Team Building, Strategic Planning, Training, Data Analysis, Time Management, Payroll, PowerPoint, Microsoft Word, Outlook, Business Analysis, Financial Modeling, Change Management, Sales

Education
Strayer University (VA)   2009 — 2010
Master of Business Administration (M.B.A.), Government Contracting, 3.9

Experience
G Squared Wireless  September 2012 - Present
IBEX Global   April 2008 - September 2012

Skills
Technical Support, Wireless, Customer Service, Telecommunications, Account Management, Mobile Devices, Customer Satisfaction, Management, Sales, Microsoft Office, Corporate Training

Education
University of Phoenix   2010 — 2012
Information Technology

Experience
IBEX Global   January 2015 - Present
Hudson, a DTI company   2014 - 2015
Hudson  2014 - 2014
Hudson  2012 - 2014
Robert Half Legal  2009 - 2012
Robert Half Legal  2007 - 2009
Robert Half Legal  2005 - 2007
Kelly Services  2004 - 2005
The California State Bar   2002 - 2003

Skills
Recruiting, Human Resources, Business Development, Document Review Projects, Staffing Services, Foreign language..., Discovery Projects, E-Discovery Consulting, Temporary Placement, Cold Calling, Networking, Temporary Staffing, Talent Management, Discovery Process, Outsourcing, Vendor Management, Leadership, Sourcing

Education
University of Southern California Law School   2000 — 2003
J.D., Law

University of California, Berkeley   1998 — 2000
B.A., Sociology

Los Alamitos High School
Fine and Studio Arts

Experience
IBEX Global   July 2014 - Present
Dr Mullins   June 2012 - May 2014
Rogue Valley Door  2008 - 2011
Big 5 Sporting Goods  October 2005 - August 2008

Skills
IT Solutions, Management, Leadership, Office Administration, Front Office, Microsoft Office, Adobe Creative Suite, Windows Server, Apple, Worship Music, Drums, Guitarist, Pianist, Songwriting

Education
Penn Foster   2012 — 2015
Associate's degree, Graphic Design, 3.98

Experience
Victoria's Secret  June 2012 - Present
Slippery Rock University  August 2011 - December 2014
Pittsburgh Pirates  May 2014 - October 2014
IBEX Global   June 2013 - August 2013
National Black MBA Association  September 2010 - 2010

Skills
Public Relations, Leadership, Time Management, Programming, Public Speaking, Social Media, Social Skills, Press Releases, Community Outreach, Sales, Recruiting, Management, Nonprofits

Education
Slippery Rock University of Pennsylvania   2010 — 2014
Bachelor of Science (BS), Communication, General

Slippery Rock University of Pennsylvania

Hopewell High School   2006 — 2010

Experience
Professional Industrial Consultants   February 2015 - Present
Randstad USA  September 2014 - February 2015
Smartvue Corporation  December 2013 - February 2014
IBEX Global   May 2013 - December 2013
Primerica  January 2011 - December 2013
First Federal Savings and Loan Association  August 2001 - July 2010
Cianbro Corporation  May 1998 - August 2001
US Army  June 1991 - May 1998

Skills
Leadership, Project Management, Training, Team Building, Process Improvement, Team Leadership, Risk Management, Insurance, Employee Training, Customer Service, Recruiting, Analysis, Executive Management, Investments, Microsoft Office, Project Planning, Microsoft Excel, Business Analysis, Banking, Vendor Management, New Business Development, Operations Management, Change Management, Client Education, Consulting, Program Management, Leadership Development, Strategic Planning, IT Consulting, Software Implementation, Information Technology, Airborne, Technical Training, Demolition, Technical Support, Keen Listener, Military, Budgets, Management

Education
Graduate School of Banking Colorado   2003 — 2004
Professional Certificate, Banking, Honors Graduate

University of Missouri-Rolla   1996 — 1996
MS, Engineering Management

United States Military Academy at West Point   1987 — 1991
BS, Civil Engineering

Morse High School   1984 — 1987

Experience
IBEX Global   December 2013 - Present
The Scooter Store  June 2010 - March 2013

Skills
Durable Medical..., Healthcare, Medical Sales, Medicare, Team Leadership, Sales Force Development, Medical Devices, Sales Operations, Interviews, Cold Calling, Selling, Sales Presentations, Team Building, Customer Service, Sales

Education
Texas State University-San Marcos   1990 — 1996
Bachelor of Science (BS), Criminal Justice

Experience
IBEX Global   July 2015 - Present
Reliable Staffing Corporation   2014 - 2015
Fritz Industries, Inc.   February 2011 - December 2012
Broadlane  May 2010 - January 2011
Unitrin Services Group   August 2007 - October 2009
Six Flags Theme Parks  May 2006 - August 2007
Rehabworks  February 2005 - May 2006
Airgas  August 2002 - February 2005

Skills
Onboarding, Talent Management, Employee Relations, Benefits Administration, Employee Benefits, Employee Training, Career Development, Workforce Planning, Training, Recruiting, Deferred Compensation, Talent Acquisition, Sourcing, Organizational..., Policy, Personnel Management, Human Resources, New Hire Orientations, PeopleSoft, Time Management, Payroll, Employee Engagement, Temporary Placement, ADP Payroll, College Recruiting, Performance Management, Management, Project Management, Succession Planning, Taleo, HRIS, Interviews, Applicant Tracking...

Education
Texas State University
BA, Mass Communications

Texas Tech University

Experience
WolpheWebDesign.com   June 2007 - Present
The ADAM Group  October 2013 - May 2014
Lumbermen Online Digest   August 2013 - January 2014
IBEX Global   2012 - 2012
IBEX Global   2012 - 2012

Skills
SEO, E-commerce, Online Marketing, Web Design, Social Media, Web Development, Graphic Design, WordPress, HTML, Marketing Strategy, Google Analytics, PHP, Project Management, 3D Modeling, Maya, HTML 5, HTML emails, Adobe Creative Suite, Website Development

Education
Strayer University   2013 — 2014
Associate in Arts in Information Technology

Experience
Calsonic Kansei  August 2014 - Present
IBEX Global   April 2014 - August 2014
Premier Concepts,LLC   May 2011 - April 2014
Strategic Diversification,LLC   August 2010 - April 2011
Kent State Parking Services   August 2009 - December 2010
Kent State University  May 2010 - August 2010

Education
Kent State University   2006 — 2010
Bachelor, Business Administration; Marketing

Experience
IBEX Global   November 2013 - Present
Workforce Solutions Alamo  June 2003 - November 2013
Workforce Solutions Alamo  June 2003 - March 2012

Education
Leadership New Braunfels

St. Mary's University
Master of Arts (MA), Marriage and Family Therapy/Counseling

Experience
Ibex global  April 2013 - Present
Tenenbaum recycling company   2012 - August 2013

Skills
Customer Service, Retail

Education
University of Arkansas at Little Rock   2007 — 2009

University of Central Arkansas   2003 — 2006

Experience
IBEX Global  July 2012 - Present
Walrus Group LLC   June 2007 - March 2011
The Ohio State University  August 2004 - January 2007

Skills
jQuery, Web Development, CSS, MySQL, JavaScript, Open Source, Ubuntu, Apache, HTML, Perl, OS X, Linux, Production Design, Apache Web Server, Debian GNU/Linux, Adobe Creative Suite, Mac OS X, Postfix, Free Software, Inkscape, Gimp, Scribus, LaTeX, Xcode, Emacs, PHP, Ruby on Rails, Moodle, Team Management

Education
The Ohio State University   2004 — 2007
American History, Social Work

Ft. Hayes Vocational Program   1995 — 1997
Certificate, Performing Arts - Music

Experience
IBEX Global   April 2012 - Present

Education
Trevecca Nazarene University

trev

Experience
IBEX Global   2014 - 2014
New Horizons Computer Learning Centers  2012 - 2012
Custom Concrete Solutions   2009 - 2012
Burge-Martinez Consulting, Inc.   2007 - 2009
A&W Office Supply, Inc.   2000 - 2007
Nagel's Gun & Sport Shop   1990 - 1996

Skills
Customer Service, CompTIA A+ Certification, Microsoft Office 2003, Software Installation, Microsoft Word, CompTIA Network+, Microsoft Excel, Technical Support, Windows XP Pro, Microsoft Office, System Administration, Bookkeeping, Computer Repair, Office Management, Employee Benefits, Notary Public, QuickBooks, Project Coordination, Operations Management, Security, Customer Satisfaction, Access, Time & Attendance, Technical Writing, Geotechnical Engineering, Environmental Consulting, Drinking Water Quality, Water Sampling, Chain of Custody, Troubleshooting, Router Configuration, Social Media, Project Management, Process Improvement, Telephone Skills, Wireless Networking, Materials Testing, QAQC, Analysis, Hardware Installation, Security+, XP, Social Networking, Subnetting, MS-DOS, CompTIA Security+, Windows OSs, Microsoft Access, Point of Contact, Database Administration

Education
New Horizons Computer Learning Centers   2012 — 2012
A+, Network+, Security+

San Antonio College   1989 — 1990
General Studies

Texas A&M University   1988 — 1989
Aerospace, Aeronautical and Astronautical Engineering

Samuel Clemens High School   1984 — 1988
High School, Mathematics and Science, 4.0, Top 10%

Experience
ShopHQ (formerly ShopNBC)   November 2013 - Present
IBEX Global   May 2013 - November 2013
Charming Shoppes  May 2013 - July 2013
Target  2011 - 2011
jcpenney  July 2010 - November 2010
McDonald's Corporation  May 2005 - March 2006

Skills
Customer Service, Cash Register, Retail Sales, stock, Computers, Multi-line Phone, Front Office

Education
Monroe Community College   2010 — 2012
Associate's degree, Business Administration and Management, General

John V. Lindsey   2002 — 2006
High School Diploma, All Academics

Experience
IBEX Global   November 2010 - Present
Epic Aircraft  October 2008 - May 2009
Smith Equipment & Welding   May 2007 - October 2008

Skills
Technical Support, Call Centers, Customer Experience, Troubleshooting, Windows 7, Windows XP, Customer Support, Help Desk Support, Routers, VPN, DHCP, DNS, Network Administration, Switches, Software Installation, Operating Systems, Software Documentation, VoIP, Wireless Networking, Networking, TCP/IP, Windows Vista, Windows, Soft Skills, Contact Centers, Team Management, Team Leadership

Education
University of Phoenix   2012 — 2014
Associate of Arts (A.A.), Networking/Software Development, Still Attending 3.5 GPA

Crook County High School   2001 — 2005
High School Diploma, General Studies

Experience
IBEX Global   Tech$

Skills
Computer Repair, Troubleshooting, Windows XP, Technical Support, Computer Hardware, Windows 7, Software Installation, Routers, Help Desk Support, Laptops, Operating Systems, Hardware, Windows Vista, Active Directory, Antivirus, Remote Desktop, Windows Server

Education
Thomas Nelson Community College

Experience
IBEX Global   2013 - 2014
Asurion  October 2011 - July 2013

Education
Klamath Community College   2013 — 2014

Mountain View High School   2006 — 2010

Experience
IBEX Global   July 2013 - Present
National Electronic Warranty  October 2011 - June 2013
Subway  July 2011 - October 2011

Education
Klamath Community College   2012 — 2013

Mountain View High School   2006 — 2010
HS Diploma

Experience
IBEX Global   2013 - 2013

Skills
Customer Service, Leadership, Sales, Microsoft Word, Microsoft Excel

Education
Reading Area Community College   2011 — 2012
Associate of Arts and Sciences (AAS), Information Technology

Experience
IBEX Global   November 2013 - June 2015
Best Buy  October 2013 - January 2014
Sprint  October 2012 - July 2013
Production Support Services, Inc.   August 2010 - April 2011
TDS TRAVEL AGENCY   January 2005 - December 2007

Skills
Mobile Devices, Customer Retention, Technical Support, Cellular Communications, Customer Experience, Customer Satisfaction, Customer Service, Mobile Communications, Call Centers, Networking, Time Management, Telecommunications, Teamwork, Sales, Microsoft Office, Microsoft Excel, Team Leadership, Training

Education
New Horizons   2010 — 2011
Practical Nursing, Vocational Nursing and Nursing Assistants

Thomas Nelson Community College
Social Sciences