ING DIRECT
Industry: Financial services company
DescriptionThe ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services. ING is an abbreviation for Internationale Nederlanden Groep. Customer service: 020 7767 1000 Headquarters: Amsterdam, Netherlands CEO: Ralph Hamers (1 Oct 2013–) Subsidiaries: ING Australia, ING Bank Slaski, ING Direct France,
ING DIRECT List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ING DIRECT. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ING DIRECT Salaries. You can even request information on how much does ING DIRECT pay if you want to. Learn about salaries, pros and cons of working for ING DIRECT directly from the past employees.
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1,166 ING DIRECT employees in database. Find out everything there's to know about ING DIRECT employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ING DIRECT Employees
Capital One August 2014 - Present
Capital One 2012 - Present
ING DIRECT August 2008 - December 2012
ING DIRECT June 2006 - August 2008
Skills
Situational Self..., Program Facilitation, Large Group Facilitation, Employee Engagement, Talent Management, Event Planning, Customer Service, Situational Leadership, Workshop Facilitation, Interviews, Coaching, Sales, Organizational..., Team Building, Leadership, Training, Performance Management, Management, Employee Relations, Onboarding, Leadership Development, Employee Training, Human Resources, Change Management, Recruiting, Talent Acquisition, Succession Planning, New Hire Orientations, Call Centers, Organizational..., Conflict Resolution, Workforce Planning, Training Delivery
Education
Capella University 2013 — 2016
Master's degree Leadership Coaching Psychology
Capella University 2013 — 2016
Master's degree Industrial and Organizational Psychology
University of Minnesota Duluth 1999 — 2003
Bachelor of Arts, Sociology/Criminology and Communications
Citizens Bank October 2014 - Present
Bank of America May 2014 - August 2015
JPMorgan Chase April 2013 - June 2014
Barclaycard US June 2009 - April 2013
ING Direct September 2007 - April 2008
WSFS Bank May 2006 - August 2007
Skills
Music Production, Carpentry, Sales Management, Customer Service, Customer Relations, Banking, Team Building, Coaching, Financial Services, Morale, Credit, Finance, Analysis, Leadership, Management, Training, Financial Risk, Call Centers, Credit Cards, Risk Management, Credit Risk
Education
University of Phoenix 2014 — 2017
Bachelor of Science (BS), Business Administration, Management and Operations
Delaware State University 2006 — 2008
HealthPartners August 2014 - Present
Medtox Laboratories May 2012 - August 2014
ING DIRECT January 2011 - May 2012
Husky Productions October 2010 - January 2011
Medtox Laboratories July 2010 - August 2010
Snap Fitness September 2009 - January 2010
Suburban Community Channels September 2007 - January 2010
Holiday Station Stores July 2005 - January 2010
South Washington County Schools April 2009 - September 2009
YMCA - Northeast October 2006 - July 2008
Skills
Final Cut Pro, Video Production, Video Editing, Editing, Event Planning, Advertising, Broadcast, Film, Video, Adobe Creative Suite, Photoshop, Data Entry, Mac, Customer Service, Quantum Field Theory, Social Media
Education
St. Cloud State University 2010 — 2014
Bachelors, Mass Communications
Century College 2005 — 2009
AAS, Visual Communications Technology
Arlington Senior High School 2001 — 2005
Business and Computer Technology
Webster Bank March 2015 - Present
Travelers July 2009 - August 2014
ING DIRECT 2001 - 2004
CIGNA Healthcare 2001 - 2004
several 2000 - 2004
Skills
Business Analysis, SDLC, Requirements Analysis, Data Warehousing, Enterprise Architecture, IT Management, Vendor Management, IT Strategy, Software Project..., Integration, Visio, SharePoint, Business Intelligence, Business Process..., Disaster Recovery, Project Management, DB2, PMO, Metadata Management, Data Integration, Data Warehouse..., Team Leadership, Quality Assurance, Information Management, Resource Management, Outsourcing, Agile Methodologies, Project Planning, Business Requirements, Systems Analysis, Solution Architecture, Data Modeling, Requirements Gathering, SOA, ETL, Database Design, PMP, Data Quality, Informatica, ITIL, Master Data Management, Dimensional Modeling, Data Governance, Oracle, Business Objects, Erwin, Data Architecture
Education
Carnegie Mellon University - Tepper School of Business
cwertification (CMMi), Information Technology
Rensselaer Polytechnic Institute at Hartford
Information Technology
Apex Systems November 2014 - Present
Turnberry Solutions June 2012 - Present
JPMorgan Chase November 2010 - December 2012
Frontline Consulting Services (FCS) Inc February 2010 - October 2010
ING Direct October 2008 - November 2009
Siemens Medical Solutions June 2000 - September 2008
Inacom December 1995 - June 2000
Skills
System Administration, Virtualization, Active Directory, VMware, Windows Server, Agile Methodologies, Disaster Recovery, DNS, VMware ESX, Servers, Citrix, IT Management, Microsoft Exchange, DHCP, VPN, Project Management, Group Policy, System Deployment, Vendor Management, IIS, Security, Microsoft SQL Server, Linux, Integration, SharePoint, Data Center, Unix, Infrastructure, Windows, Troubleshooting, Hardware, Powershell, Networking, Leadership, Testing, vSphere
Education
Delaware County Community College 1990 — 1992
Computer Science
NEUHAUS ENTERTAINMENT GROUP August 2003 - Present
ING DIRECT July 2011 - September 2012
Crenshaw Christian Center March 1997 - September 2008
Skills
Artist Development, Team Leadership, Youth Leadership, Leadership, Customer Service, Customer Acquisition, Customer Insight, Direct Sales, Vocal Coaching, Backing Vocals, Songwriting, Vocal Arranging, Artist Mangement, Team Management, Team Building, Talent Management, A&R, Outlook, Selling, Management, Sales
Education
El Camino College-Compton Center 2010 — 2014
Business Administration, Management and Operations
Earlham College 1971 — 1972
General Studies, B
Sam's Club June 2013 - Present
Hourglass Cosmetics November 2014 - Present
See's Candies November 2014 - November 2014
Sam's Club June 2013 - November 2013
Port of Long Beach October 2012 - April 2013
ING DIRECT June 2011 - December 2012
Verizonwireless June 2008 - June 2010
ACS June 2005 - April 2008
Skills
Fast Typist, Fast Learner, Able To Multi-task, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft powerpoint, Front Office, Office Administration, Call Center, Customer Service, Sales, Sales Management, Management, Retail Banking, Retail, Loan Servicing, Technical Support, Microsoft Outlook, Answering Phones, Heavy Phones, Phone Skills, Phone Etiquette, Filing, Telephone Skills, Teamwork, Outlook, Time Management, PowerPoint, Call Centers, Data Entry, Process Scheduler
Education
Penn Foster Career School 2012 — 2013
Administrative Assistant Certificate, Administrative Assistant and Secretarial Science, General
Cerritos College 2004 — 2006
Some College, Computers
Juan Rodriguez Cabrillo High School 2001 — 2004
High School Diploma
PwC June 2005 - October 2013
ING Direct April 2003 - June 2004
St. Cloud Hospital April 1999 - June 2000
Skills
Financial Reporting, Lotus Notes, PeopleSoft, Microsoft Excel, Spreadsheets, Administrative..., Microsoft Office, Microsoft Word, Outlook, PowerPoint, Budgets, Time Management, Customer Service, Office Administration, Data Entry, Invoicing, Project Management, Auditing
Education
De Anza College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Foothill College
General Studies
ePromos Promotional Products May 2011 - Present
Rockin Rob's DJ April 2003 - Present
TCF Bank November 2010 - May 2011
CitiFinancial January 2007 - August 2010
Stearns Bank 2007 - 2007
ING DIRECT 2001 - 2003
Skills
Banking, Credit, Loan Origination, Mortgage Lending, Customer Service, Promotional, Sales, Advertising, Business Development, New Business Development, Account Management, Marketing, Loans, Direct Marketing, Cold Calling, Sales Management, Customer Retention, Lead Generation, Social Media Marketing, Email Marketing, Team Management, Team Leadership
Education
Concordia University-St. Paul 1997 — 1999
Bachelor of Arts (B.A.), Organization Management and Communication
Clinton Graceville High 1986 — 1993
High School
Securian Financial Group May 2015 - Present
Lawing Financial Inc. October 2013 - May 2015
New England Financial April 2006 - August 2013
MetLife October 2003 - April 2006
ING DIRECT May 2002 - May 2003
Skills
Marketing Strategy, Personal Branding, Social Media Marketing, InDesign, Microsoft Publisher, Cultivation, Target Marketing, Product Marketing, Direct Marketing, CRM, Social Media
Education
College of St. Benedict 1999 — 2003
Bachelor’s Degree, Business Management
Capital One March 2005 - Present
Capital One July 2007 - December 2008
ING DIRECT October 2006 - July 2007
ING DIRECT March 2005 - October 2006
US Bank January 1995 - January 2005
Skills
Risk Management, Banking, Financial Risk, Operational Risk..., Risk Assessment, Internal Audit, Auditing, Internal Controls, Fraud, Operational Risk, Enterprise Risk..., Business Continuity..., Fraud Detection, AML, Insurance, Loans, Financial Services, Credit, Bank Secrecy Act, Retail Banking, Consumer Lending, Internet Banking
Education
Davenport University 2005 — 2007
MBA, Forensic Accounting
University of Phoenix
BA, Accounting
Marine Academy of Science and Technology
High School Diploma
AIG 2014 - Present
Customers Bank 2013 - 2014
Capital One 2012 - 2013
ING DIRECT 2005 - 2012
MBNA 1999 - 2005
BDO Seidman, LLP 1990 - 1999
Ernst & Young, LLP 1987 - 1990
Skills
Mergers & Acquisitions, Banking, CPA, Financial Analysis, Financial Services, Loans, Portfolio Management, Finance, Cash Management, Financial Risk, Project Management, Due Diligence, Microsoft Office..., Mortgage Lending, Forecasting, PeopleSoft, Risk Management, Accounting, Auditing, Management, Managerial Finance, Financial Accounting, Analysis, General Ledger, Financial Reporting, GAAP, IFRS, Sarbanes-Oxley Act, Internal Controls, Financial Modeling, Consolidation, Sarbanes-Oxley, Treasury Management, Business Process..., Internal Audit
Education
Clarkson University 1986 — 1987
MBA, Finance & Accounting
State University of New York College at Oneonta 1982 — 1986
BS, Business Economics; with Accounting & Economics minors
ING DIRECT 2012 - Present
Wells Fargo February 2011 - March 2012
JC Christensen March 2010 - February 2011
Skills
SQL, SAS, Eviews, Minitab, Regression Models, Analytical Skills, Quantitative Analytics, Close Attention to..., Report Writing, Oral & Written..., Strategic Planning, Data-driven Decision..., Economic Modeling, Goal Oriented, Microsoft Excel, Microsoft Word, Customer Service
Education
Concordia College
Bachelor of Arts (BA), Economics
St. Cloud State University
Master of Science (MS), Applied Economics
Lavin, O'Neil, Cedrone & DiSipio May 2015 - Present
March Hurwitz & Demarco March 2015 - May 2015
Gawthrop Greenwood, P.C. November 2014 - February 2015
Rovi Corporation August 2012 - November 2014
Christina School District August 2011 - June 2012
Kelly Educational Staffing September 2009 - June 2011
Secondary School for Law August 2008 - August 2009
ING Direct February 2007 - May 2008
Peace Corps September 2004 - December 2006
Skills
Legal Research, Legal Writing, Litigation, Research, Microsoft Office, Outlook, PowerPoint, Database Administration, Staff Development, Curriculum Design, Curriculum Development, Public Speaking, Classroom, Educational Leadership, Lesson Planning, Tutoring
Education
Villanova University 2014 — 2015
Paralegal Certification, Legal Assistant/Paralegal
Columbia University in the City of New York 2008 — 2009
Master's degree, English/Language Arts, 4.0
Saint Mary's College 1999 — 2003
Bachelor of Arts (B.A.), Mass Communication/Media Studies and French, 3.5 GPA
Kinecta Federal Credit Union September 2012 - Present
Ing Direct January 2011 - Present
Oakwood Worldwide October 2000 - April 2009
Marina Del Rey, CA October 2000 - April 2009
Education
El Camino College 1980 — 1982
Cosmetology License, General Studies
Canadiana Financial April 2015 - Present
ING DIRECT Canada May 2010 - August 2012
ING DIRECT September 2007 - April 2010
CIBC April 2006 - July 2007
Skills
Residential Mortgages, Banking, Credit, Financial Risk, Credit Risk, Retail Banking, Mortgage Lending, Mortgage Banking, Credit Analysis, Underwriting, Finance, Refinance, Mortgage Underwriting, Commercial Mortgages, Loans, Mortgage Servicing, Financial Services, Funding, Portfolio Management, Consumer Lending, Debt Consolidation, Loan Origination
Education
Centennial College 2004 — 2005
Post Graduate Diploma, Human Resources Management
University of Delhi 2000 — 2003
Bachelor of Commerce (B.Com.), Finance, General
ING Direct USA October 2012 - December 2012
ING DIRECT June 2011 - August 2012
J. Harstan Inc. February 2011 - August 2011
Skills
Negotiation, Communication, Multi-tasking Skills, Microsoft Technologies, PeopleSoft, QuickBooks, ADP Payroll, Meet Deadlines, Fast Learner, Adaptability, Determination to Succeed
Education
Central Connecticut State University 2007 — 2012
Bachelor of Science (BS), Accounting
The Encima Group January 2013 - Present
GearyLSF Group March 2012 - December 2012
Digitas Health February 2010 - March 2012
Assent, LLC 2006 - 2009
ING DIRECT 2003 - 2006
Electronic Trading Group, LLC 2000 - 2003
Morgan Stanley Smith Barney 1999 - 2000
Skills
Team Management, Strategic Leadership, Multi-channel Marketing, Cross-functional Team..., Google Analytics, WebTrends Analytics, Web Analytics, Segmentation, Integrated Marketing, Data Analysis, SEM, PPC, E-commerce, Strategy, Conversion Optimization, Search Advertising, Microsoft Excel, Unica, Landing Page..., Google Adwords, Digital Marketing, Analytics, Analysis, Lead Generation, Omniture, Mobile Marketing, Digital Strategy, Strategic Planning, Interactive Marketing, WebTrends, Testing, Account Management, Performance Reporting, Budget Monitoring, Advertising, Email Marketing, Microsoft Word, Helping Clients Succeed, Cross-functional..., Marketing Strategy, Market Analysis, Mobile Devices, Customer Acquisition, Management
Education
New York University - Leonard N. Stern School of Business 2007 — 2011
MBA, Marketing and Financial Instruments/Markets Concentrations
Clarion University of Pennsylvania 1993 — 1997
BS, Business Administration, Finance
Capital One December 2012 - Present
ING Direct December 2010 - December 2012
GMAC Bank September 2000 - April 2007
Skills
Banking, Mortgage Lending, Retail Banking, Credit, Credit Risk, Internet Banking, Risk Management, Credit Analysis, Financial Risk, Portfolio Management, Credit Cards, Financial Analysis, Underwriting, Call Centers, Finance, Loan Origination, Analysis, Loans, Customer Experience, Residential Mortgages, Coaching, Mortgage Banking
Education
MCC Computer Technology Institute 2010 — 2012
Community College of Philadelphia 1996 — 1998
eBay Enterprise July 2014 - Present
JPMorgan Chase April 2014 - July 2014
Capital One (formerly ING DIRECT) May 2009 - May 2014
ING DIRECT January 2007 - January 2009
ING DIRECT March 2004 - March 2006
ING DIRECT January 2003 - January 2004
ING DIRECT August 2002 - January 2003
Tek Systems 2002 - 2002
IBM 2002 - 2002
Wells Fargo 2000 - 2001
Skills
EMC Clariion, Netbackup, Cisco Device Manager, Security, Disaster Recovery, EMC Symmetrix, NetBackup, EMC Navisphere, EMC Enterprise Control..., EMC VMAX, Cisco Fabric Manager, Dell Compellent, Dell Equalogic, EMC Storage, Clariion, Cisco Technologies, SAN, Storage, VMware ESX, Business Continuity, Storage Area Networks, Symmetrix, Dell Computers, Brocade, VMware, VMware Infrastructure, Red Hat Linux
Education
Wilmington University 2006 — 2008
Bachelor's Degree, General Studies / Computer Information Systems, 3.90
Colorado State University-Pueblo 1994 — 1996
Computer Information Systems, GPA 3.96
Column Technologies November 2010 - Present
RightStar Systems January 2005 - October 2010
ING DIRECT 2005 - 2006
ING DIRECT June 2004 - December 2005
SoftPro May 2003 - June 2004
Skills
Microsoft SQL Server, Windows Server, Oracle, Crystal Reports, IT Service Management, Databases, Service Desk, BMC Patrol, Java, JIRA, Help Desk Support, Red Hat Linux, Microsoft Office, HTML, ASP, Salesforce.com, Integration, Sybase, ASP.NET, Unix, ITIL, Windows Server 2003, Windows Server 2008, SQL Server 2005/2000, SQL Server 2000-2008, Pentaho, DAVOX, Pentaho Integration
Education
Delaware State University 1997 — 2002
Bachelor of Science, Computer Science
Columbia College Chicago August 2012 - Present
ING DIRECT May 2007 - August 2011
CVS/Pharmacy June 2006 - May 2007
PharmaCare Specialty Pharmacy August 2003 - May 2006
Skills
PowerPoint, Event Planning, Creative Writing, Academic Tutoring, Copywriting, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Data Entry, Access, Research, Sales, Social Media
Education
Columbia College Chicago 2012 — 2015
Master of Fine Arts (MFA), Creative Writing-Fiction
DePaul University 2009 — 2012
Bachelor of Arts, Communications and Writing, 3.96
Capital One 360 June 2013 - Present
Capital One June 2012 - Present
IAABO Board 11 2011 - 2015
ING DIRECT August 2008 - June 2012
St. Elizabeth High School August 2006 - June 2007
Skills
Banking, Retail Banking, Mortgage Lending, Credit, Loans, Credit Risk, Internet Banking, Commercial Banking, Cross Selling, Credit Analysis, Mortgage Banking, Financial Services, Sales, Customer Experience
Education
Ursinus College 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Psychology
Delaware Technical and Community College-Stanton-Wilmington
Wilmington University
Kinecta Federal Credit Union October 2013 - January 2015
ING DIRECT January 2007 - July 2012
Colonial Insurance/ABR February 2004 - December 2006
TSA November 2002 - February 2004
Skills
Banking, Credit, Loans, Consumer Lending, Commercial Lending, Wholesale Lending, Correspondent Banking, Risk Management, Customer Service, Security Clearance, Direct Sales, Business Development, Licensing, Data Management, Call Centers
Education
Computer Learning Center
Diploma, Computerized Business Systems, 4.0
El Camino College
Certificates, AutoCAD/Windows, 4.0
The Scotts Miracle-Gro Company March 2015 - Present
Capital One August 2011 - March 2015
ING DIRECT February 2011 - August 2011
GreenTech Building Solutions, LLC January 2008 - December 2010
Wright Investments LLC November 2005 - July 2007
BDP Properties January 2001 - October 2005
US Army February 2003 - January 2004
US Army June 1998 - August 1999
US Army January 1997 - June 1998
Skills
Administration, Employee Relations, PeopleSoft, Procurement, Vendor Management, Recruiting, System Administration, Training, Human Resources, Project Management, Policy, Negotiation, Sourcing, Management, Process Improvement, Contract Negotiation
Education
Cornell University 2003 — 2005
Bachelor of Science, Industrial and Labor Relations
Monroe Community College 1999 — 2001
Associate of Science, International Business
TD Service Company December 2010 - Present
Valocity, LLC December 2009 - January 2011
Comergence Compliance Monitoring July 2008 - September 2009
ING DIRECT July 2005 - December 2007
Old Republic Title Company February 2003 - June 2005
LandAmerica February 2000 - March 2003
Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Banking, Real Estate, Sales Management, Underwriting, FHA, Loan Origination, Strategic Planning, Mortgage Servicing, Loss Mitigation, Contract Negotiation, New Business Development, Risk Management, Account Management, Sales, Leadership, Management, Business Development, Sales Operations, Loan Servicing, Selling, Executive Management, Financial Services, Cold Calling, Sales Process, Residential Mortgages, Outsourcing, Refinance, Relationship Management, VA loans, Default, Commercial Lending, Finance, Due Diligence, Portfolio Management, Real Estate Financing, Commercial Mortgages, Credit Analysis, Consumer Lending, USDA
Education
Cerritos College 1978 — 1980
Business
Greystone Communities June 2014 - Present
ING DIRECT May 2010 - July 2012
ING DIRECT February 2009 - May 2010
ING DIRECT May 2008 - February 2009
ING DIRECT June 2006 - May 2008
ING DIRECT October 2005 - June 2006
Skills
Short Sales, Loan Modifications, Sales, Direct Lending, Escalation, Loss Prevention, Mentoring, Credit Analysis, Risk Assessment, Mortgage Lending, Banking, Training, Leadership
Education
Fairfield University 1997 — 2001
Bachelor of Arts (B.A.), Psychology with an English Minor
FCB November 2013 - January 2015
DAC Group November 2011 - November 2013
Global Media and Technology Organizations January 2011 - November 2011
Bentall LP February 2008 - July 2010
Aon Consulting 2006 - 2007
The Loyalty Group 2005 - 2006
D&B 2003 - 2005
ING Direct 1998 - 2003
University Health Network 1997 - 1999
PPG Industries 1994 - 1997
Skills
Talent Management, Organizational Design, Coaching, Human Resources, Payroll, Personnel Management, Labor Relations, Talent Acquisition, Employer Branding, Succession Planning, Employee Relations, HRIS, Leadership, HR Consulting, Leadership Development, Mergers & Acquisitions, Employee Benefits, Performance Management, Training, Strategic Planning, Management, Recruiting, Strategy, Program Management, Organizational..., Onboarding, Change Management, Employee Training, Deferred Compensation, Executive Coaching, Workforce Planning, Organizational...
Education
Queen's University 2000 — 2001
MIR, Industrial Relations
Concordia University 1988 — 1990
BA, Arts
Vanier CEGEP 1986 — 1987
DEC, Commerce
Human Resources Professionals Association
Cerfified Human Resources Executive (CHRE)
Chase September 2014 - Present
Capital One September 2012 - September 2014
ING DIRECT August 2010 - September 2012
ING DIRECT February 2007 - August 2010
Education
Wilmington University 2008 — 2009
Business Management
Delaware Technical and Community College-Stanton-Wilmington 1999 — 2003
Associate of Science (A.S.)
Edward Jones March 2012 - Present
Diamond State Financial Group July 2009 - February 2012
New York Life Insurance Company January 2008 - June 2009
ING DIRECT June 2004 - August 2008
Skills
Financial Strategies, Wealth Management, Life, Disability & Long..., Leadership, Public Speaking, Customer Service, Team Building, Strategic Planning, Insurance, Risk Management, Financial Analysis, Estate Planning, Microsoft Office
Education
Delaware State University
Navantis July 2012 - May 2013
eyeReturn Marketing 2013 - 2013
Pearson Education Canada 2012 - November 2012
Pearson Canada 2007 - 2011
Pearson Education Canada 2003 - 2007
Pearson Education Canada 2002 - 2003
ING DIRECT January 2000 - January 2002
Pearson Prentice Hall 1997 - 2000
M.A.C. Cosmetics 1985 - 1995
Skills
Microsoft Office, Business Objects, SAP, Employee Communications, Time Management, Customer Service, Accounting, Event Planning, Setting Priorities, High Energy, Problem Solving, Administration, Event Management, Multitasker, Teamwork, Independent, Proactive, Publishing Planning..., System Administration, Internal Communications, Coaching, Management, Publishing, Team Leadership, Training, Negotiation, Leadership, Social Networking, QuickBooks, Google Docs, Onboarding, Employee Relations
Education
Centennial College
Accounting
Seneca College of Applied Arts and Technology
Fitness Leadership Program
Corrado Construction Company April 2009 - Present
Concord Realty Group January 2001 - Present
ING Direct September 2001 - July 2006
Skills
Surveying, Real Estate, Buyer's Agent, Buyer Representation, First Time Home Buyers, Seller Representation, First Time Home Sellers, National Association of..., Residential, Survey, GPS, CAD, Topographic Surveys, AutoCAD, Construction, Site Development, Auto Detailing, Entrepreneurship, Residential Homes, Buyers, Sales, Real Estate Transactions, Customer Service, Contract Negotiation
Education
West Chester University of Pennsylvania 1997 — 1999
BS, Business Management
Delaware Technical and Community College-Stanton-Wilmington 2007 — 2009
AAS, Civil Engineering
Salesianum High School 1986 — 1990
College Prep - Architecture
Capital One 360 June 2011 - October 2014
ING DIRECT December 2009 - June 2011
ING DIRECT March 2008 - December 2010
ING DIRECT April 2006 - March 2008
Bankers Life and Casualty September 2005 - April 2006
Skills
Banking, Business Analysis, Call Centers, Credit, Customer Experience, Customer Satisfaction, Customer Service, Financial Services, Leadership, Mortgage Lending, Retail Banking, Sales, Team Leadership, Risk Management, Loans, Training, Process Improvement, Coaching, Relationship Management, Team Building, Cross Selling, Change Management, Microsoft Word, Social Media, Teamwork, Performance Management, Time Management, Management, Outlook, Microsoft Office
Education
Central Lakes College-Brainerd 2002 — 2004
Associate of Arts (AA)
St. Cloud State University
Bachelor's degree, Business Administration and Management, General
Capital One May 2008 - Present
ING DIRECT September 2006 - May 2008
Skills
Training Facilitation, Instructor-led Training, Training Delivery, Sales, Presentations, Instructional Design, Customer Service, Training Analysis, ADDIE, Learning Management..., SharePoint, Audio Editing, Adobe Creative Suite, Video Editing, Video Production, Articulate Suite, Banking, Education, Training and Development, Call Centers, Cross Selling, Credit, Retail Banking, Mortgage Lending, Coaching, Management, Project Management, Customer Experience, Training
Education
Capella University 2015 — 2018
Bachelor's degree, Business Management and Leadership
Wilmington College
ING DIRECT June 2012 - August 2012
First Auto Works August 2010 - January 2011
Skills
Labview, Matlab, ANSYS, Solidworks, SAS, Microsoft Excel
Education
Dalian University of Technology 2005 — 2010
Bachelor of Science (B.S.), Mechanical Design, Manufacturing, and Its Automation, 3.83
University of Pennsylvania 2011 — 2012
Master of Science, Electro-Mechanical System Design and Dynamic Simulation, 3.78
Capital One May 2012 - Present
ING Direct March 2004 - May 2012
ING DIRECT March 2004 - May 2012
ING DIRECT November 2007 - June 2010
Skills
Portfolio Management, Investments, Banking, Fixed Income, Capital Markets, Cash Management, Treasury Management, Financial Analysis, Structured Finance, Credit Risk, Financial Risk, Credit, Trading, Valuation, Bonds
Education
Elizabethtown College 1996 — 2000
Bachelor’s Degree, International Business concentration in Finance and Marketing
Unique Industries December 2010 - Present
Unique Industries July 2009 - December 2010
Unique Industries July 2006 - July 2009
Unique Industries May 2005 - July 2006
ING DIRECT 2004 - 2005
Deloitte & Touche 2002 - 2004
Skills
Management, Process Improvement, Business Analysis, Information Technology, Business Process..., Integration, ERP, Vendor Management, Business Intelligence
Education
Drexel University 1997 — 2002
Bachelor's degree, Finance
Goldman Sachs July 2013 - Present
Goldman Sachs June 2012 - August 2012
Amdocs September 2009 - May 2011
Deutsche Bank September 2007 - July 2009
ING DIRECT June 2006 - September 2006
Merrill Lynch June 2005 - September 2005
Education
Columbia Business School 2011 — 2013
MBA
University of California, San Diego 2003 — 2007
Bachelor's degree, Mathematics & Economics
USAA Bank April 2010 - Present
ING DIRECT March 2000 - March 2010
Pepper Hamilton LLP February 1998 - March 2000
Federal Reserve Board September 1992 - February 1998
Education
Fordham University School of Law 1989 — 1992
Juris Doctor, Law
University of Pennsylvania 1982 — 1986
BS Economics, Marketing & Organizational Development
Truman High School
Capital One (formerly ING Direct) April 2015 - Present
Capital One (formerly ING Direct) January 2014 - Present
Capital One Home Loans (formerly ING Direct) April 2011 - December 2013
ING Direct February 2003 - April 2010
ING DIRECT September 2000 - January 2003
Skills
Sales Management, Call Centers, Management, Inside Sales, Customer Service and..., Customer Experience, Customer Satisfaction, Cross Selling, Computer Proficiency, Employee Training, Banking, Customer Engagement, Team Building, Interviewing Skills, Organization Skills, Team Motivation, Skilled Multi-tasker, Time Management, Cross-functional Team..., Exceed Sales Goals, Credit Risk, Credit, Loans, Mortgage Banking, Mortgage Lending, Residential Mortgages, Agile Methodologies, Business Analysis, Project Management, Underwriting, Financial Analysis, Loan Origination, Retail Banking, Sales, Credit Analysis, Risk Management, Process Improvement, Customer Service, Loss Mitigation, Operating Systems, Seven Habits of Highly..., Critical Thinking, Home Equity Loans, Behavioral Interviewing, Performance Appraisal, Performance Metrics, Recruiting, Leadership, Research, Policies & Procedures
Education
Delaware Technical and Community College-Stanton-Wilmington
Associate's degree, Computer Information Systems Technology
Wilmington University in DE
Bachelor of Science (BS), General Studies
Capital One December 2014 - Present
Capital One 360 2011 - December 2014
ING DIRECT 2010 - 2011
ING Direct USA 2008 - 2011
Skills
Process Enhancement, Six Sigma, Fraud Detection, Anti Money Laundering, AML, Financial Risk, Financial Services, Fraud, OFAC, Retail Banking, Risk Management, USA PATRIOT Act, Management
Education
University of Delaware 1997 — 2001
Bachelor's degree, Applied Horticulture and Horticultural Business Services
Delaware Technical and Community College-Terry
continuing education, Civil Drafting and Civil Engineering CAD/CADD
Canadian Tire 2011 - 2011
Canadian Tire Financial Services 2008 - 2010
Canadian Tire Financial Services 2006 - 2008
CMD Advisors Inc 2001 - 2006
ING DIRECT 1996 - 2001
North American Trust 1994 - 1996
Skills
Portfolio Management, Corporate Finance, Investment Management, Alternative Investments, Alternative Assets, Endowments, Asset Allocation, Financial Analysis, Investments, Business Strategy, Start-ups, Funding, Financial Modeling, Equities, Investment Strategies, Wealth Management, Due Diligence, Investment Banking, Investment Advisory, Private Equity, hedge funds, Venture Capital, Banking, Credit Risk, Financial Services, Risk Management, Hedge Funds
Education
York University - Osgoode Hall Law School 1998 — 2000
LLM
Thunderbird School of Global Management 1991 — 1994
MBA
Columbia University in the City of New York 1986 — 1989
BA
Capital One Home Loans Learning ConsultantCapital OneMarch 2013 - Present
ING DIRECT / Capital One September 2011 - February 2013
ING DIRECT 2010 - September 2011
ING DIRECT December 2008 - November 2010
ING DIRECT August 2006 - November 2008
ING DIRECT April 2005 - July 2006
Skills
Loans, Call Center, Banking, Sales, Customer Experience, Customer Service, Call Centers, Default, Mortgage Lending, Credit, Leadership, Training, Coaching, Loss Mitigation, Process Improvement, Change Management, Management, Retail Banking, Customer Satisfaction, Business Analysis, Vendor Management, Team Leadership, Team Building, Risk Management, Performance Management, Analysis, Mortgage Banking, Financial Services
Education
Wilmington University 2002 — 2005
Bachelor's Degree, General Studies
Curry College 2001 — 2002
Capital One February 2013 - Present
Capital One February 2012 - February 2013
ING DIRECT October 2003 - February 2012
Kahunaville Management, Inc. December 1995 - January 2002
Four Seasons Hotels and Resorts September 1990 - December 1995
Skills
Talent Acquisition, Onboarding, Talent Management, Workforce Planning, Applicant Tracking..., Performance Management, Recruiting, Employee Engagement
Education
Cornell University 1986 — 1990
Bachelor of Science, Hotel and Restaurant Management
Peace Lutheran Ministries August 2014 - Present
Concordia Seminary St Louis June 2012 - Present
Delta Epsilon Board of Governors February 2009 - May 2012
ING DIRECT January 2009 - May 2012
Office Depot October 2005 - August 2011
Creative Memories June 2008 - December 2008
Creative Memories February 2008 - May 2008
Skills
Sales, Customer Service, Marketing, Banking, Research, Graphic Design, Leadership, Time Management, Public Relations, Event Planning, Community Outreach, PowerPoint, Microsoft Office, Recruiting
Education
Concordia Seminary 2012 — 2016
Master of Divinity (M.Div.)
St. Cloud State University 2001 — 2008
Bachelor of Fine Arts - English, Rhetorical and Applied, Minor in Music
Capital One Home Loans March 2014 - Present
Capital One November 2012 - Present
ING DIRECT October 2006 - November 2012
Skills
Mortgage Sales, Mortgage Servicing, Food & Beverage, Credit, Loans, Mortgage Banking, Loan Origination, Banking, Financial Services, Residential Mortgages, Finance, Account Management, Sales, Sales Management, Customer Satisfaction, Call Centers, Management, Leadership, Refinance, Negotiation, Mortgage Lending
Education
Delaware Technical and Community College-Stanton-Wilmington 2002 — 2004
Hotel Restaurant Management and Business Marketing
Concord High School 1995 — 2009
Capital One March 2011 - Present
ING DIRECT March 2006 - February 2011
ING DIRECT March 2002 - March 2006
ING DIRECT March 2000 - February 2002
Skills
Banking, Risk Management, Business Analysis, Vendor Management, Process Improvement, Internet Banking, Change Management, Financial Analysis, Customer Service, Mortgage Lending, Sales, Management, Customer Experience, Financial Services, Project Management, SDLC, Leadership, Relationship Management, Cross-functional Team..., Team Building, Direct Marketing, Coaching, Mortgage Banking, Product Marketing, Analytics, Business Process..., CRM, Call Centers, Credit, Credit Cards, Cross Selling, Loan Origination, Negotiation, Portfolio Management, Product Management, Sales Management, Strategy, Training, Payments, Finance, Retail Banking, Segmentation, Analysis, Financial Risk
Education
DeSales University 1991 — 1995
BS, Marketing
Education Dynamics July 2013 - April 2014
ING DIRECT May 2011 - November 2011
Skills
Business Analysis, Agile Methodologies, Project Management, Web Development, Analytics, SEO, Microsoft SQL Server, HTML
Education
Fordham University 2009 — 2011
Bachelor's degree, Business Administration
Rensselaer Polytechnic Institute 2005 — 2007
Intended Degree, Computer Science
Bronx HS of Science 2001 — 2005
HS Diploma
MS 158
Skylift Global, Inc. July 2015 - Present
Last-Bench! 2012 - Present
PetMend 2010 - 2015
ResCare 2010 - 2011
ResCare 2010 - 2010
Ridgaway Philips Company 2008 - 2009
ING Direct 2006 - 2008
稲川素子事務所 2006 - 2006
Ridgaway Philips Company 2000 - 2002
Ridgaway Philips Company 1998 - 2000
Skills
Management, Cross-functional Team..., Human Resources, Business Strategy, Leadership, Project Management, Strategy, Business Analysis, Analysis, Management Consulting, Japanese, Strategic Planning, Recruiting, Team Leadership, Marketing Strategy, Data Analysis, Market Research, Program Management, Team Building, Business Planning, Financial Analysis, Change Management, Research, Project Planning, Risk Management, Public Speaking, Real Options Analysis, Global Economics, Japanese culture, Japanese Language..., Japanese to English..., Japanese business..., Cross-cultural Teams, Financial Accounting, Financial Modeling, Financial Reporting, Microsoft Excel, MS Excel Pivot Tables, Mergers & Acquisitions, Corporate Finance, Start-ups, Start-up Ventures, Start-up Consulting, Managing Start-ups, Investments, Valuation, Finance, Venture Capital, Risk Assessment, Financial Risk
Education
University of Pennsylvania - The Wharton School 2009 — 2010
Executive Management Certificate, Business Management
Thunderbird School of Global Management 2012 — 2013
Master of Business Administration (MBA), Global Finance
Temple University Japan 2003 — 2006
BA Asian Studies, Asian Business Management
Johnson and Wales University 2002 — 2003
BS Information Science, AS Applied Computer Science
Villanova University 2011 — 2011
PMP Certificate, Project Management
The Tokyo School of the Japanese Language - The Institute for Research in Linguistic Culture 2006 — 2008
長沼新現代日本語 IV (上級レベル), Japanese Language and Literature
The Yamasa Institute - The Aichi Center for Japanese Studies 2001 — 2003
日本語能力試験 N2, Modern Japanese Language and Culture
Hofstra University 2000 — 2001
Computer Science
Drexel University 2000 — 2000
Computer and Information Systems Security/Information Assurance
AFIMAC Global / ASAP Secured / ISB Canada June 2014 - Present
Target November 2012 - June 2014
Boardroom Metrics January 2012 - December 2012
Toronto Police Service 2005 - 2012
ING Direct June 2003 - September 2003
California Innovations January 1998 - December 2002
Skills
Investigations, Risk Assessment, Law Enforcement, Police, Interviewing, Security, Mentoring, Criminal Investigations, Policy, Problem Solving, Emergency Management, Criminal Justice, Strategic Planning, Team Building, Negotiation, Customer Relations, Supervisory Skills, Government, Social Media, Change Management, Fraud, Evidence, Surveillance, Budgeting, Physical Security, New Business Development, Consultancy, Operations Management, Sales Management, Marketing Strategy, Budgets, Private Investigations, Risk Management, Enforcement, Interviews, Customer Service, Team Leadership, Cross-functional Team..., Training, Security Management, Corporate Security, Investigation, Analysis, Counterterrorism, Crime Prevention, Background Checks, Crisis Management, Security Operations, Public Safety, Protection
Education
Columbia Southern University 2008 — 2011
M.B.A., Masters of Business Administration, 4.0 GPA
York University 2001 — 2004
BA, Sociology
York University - Schulich School of Business 2000 — 2001
BA Hons, International Business
Father Michael McGivney Catholic Academy
Digitas Health March 2007 - Present
Creative Priority October 2005 - March 2007
ING DIRECT January 2003 - October 2005
ING DIRECT January 2002 - January 2003
ING DIRECT January 2001 - January 2002
Skills
Direct Marketing, Social Media Marketing, Market Research, Marketing, Strategic Planning, Integrated Marketing, Advertising, Brand Management, Online Marketing
Education
Clarion University of Pennsylvania
Bachelor of Science
Zachry Group June 2015 - Present
Zachry Engineering Corporation August 2013 - Present
Zachry Industrial, Inc. 2004 - 2012
US Army January 1999 - June 2004
ING DIRECT January 1994 - January 1996
US Army May 1985 - March 1993
Skills
Contract Management
Education
Wayland Baptist University 2015 — 2016
Master of Arts (M.A.), Organizational Management
Capella University
Bachelor of Science, Business
University of Maryland College Park
Bachelor of Arts, English
TD Bank Group December 2011 - Present
ING DIRECT February 2009 - November 2011
Skills
Requirements Gathering, Analysis, Business Requirements, Banking, User Acceptance Testing, Business Process Design, Operational Risk..., Risk Analysis, Business Process..., Business Analysis, SDLC, Requirements Analysis, Visio, Retail Banking, Business Process Mapping, Functional..., Stakeholder Management, Project Delivery, Business Process, Systems Analysis, Waterfall, Risk Management
Education
Capella University 2010 — 2012
Master of Business Administration (MBA)
Capella University 2007 — 2012
Bachelor of Science (BS)
Securian Financial Group March 2015 - Present
Slalom Consulting November 2013 - February 2015
The Mergis Group April 2012 - November 2013
Maxim Healthcare Services May 2011 - March 2012
Edward Jones December 2009 - April 2011
AXA Advisors January 2009 - August 2009
ING DIRECT September 2008 - August 2009
Skills
Recruiting, Talent Acquisition, Financial Analysis, Financial Services, Leadership, Insurance, Sales, Applicant Tracking..., Executive Search, Resume Writing, CRM, College Recruiting, Temporary Placement, Internet Recruiting, Series 7, Interviews, Benefits Negotiation, Customer Service, Contract Recruitment, Contract Negotiation, Staffing Services, Banking, Investments, Temporary Staffing, Onboarding, Employee Relations, Networking, Cold Calling, Sourcing, Securities, Technical Recruiting, Hiring, Screening Resumes, Finance, Uniform Combined State..., Training, Employee Benefits, PeopleSoft, Permanent Placement, Human Resources, New Hire Orientations, Writing Skills, Personal Communication, Series 66, Salary Negotiation, Recruitment/Retention, Management Consulting, IT Recruitment
Education
St. Cloud State University-- G.R. Herberger College of Business 2006 — 2008
Bachelors of Science, International Business
Concordia College 2004 — 2006
Monroe High School
St. Boniface
Deloitte Consulting LLP 2013 - Present
Johnson Graduate School of Management at Cornell University 2013 - Present
Deloitte Consulting September 2010 - September 2013
Deloitte Consulting LLP September 2008 - September 2010
Dell May 2007 - August 2007
ING Direct August 2004 - May 2006
DecisionOne Corporation September 2002 - July 2004
Skills
Strategy, Mergers, Acquisition Integration, Leadership, Restructuring, Financial Services, Management Consulting, Performance Improvement, Analytics, Business Strategy, Due Diligence, Business Process..., Mentoring, Cost Reduction..., Mergers & Acquisitions, Portfolio Management, Integration, Financial Modeling
Education
Cornell University - Johnson Graduate School of Management 2006 — 2008
MBA, Honors: With Distinction, Strategy & Operations Immersion with Consulting Focus
Providence College 1998 — 2002
B.S., Finance
Norton Rose Fulbright August 2014 - Present
University of Windsor September 2011 - Present
Norton Rose Fulbright May 2013 - August 2013
ING DIRECT Canada May 2010 - August 2011
ING DIRECT May 2007 - August 2009
United Nations Business for the Environment Summit March 2009 - May 2009
Skills
Bilingual, Analysis, Teamwork, Research, Fundraising, Customer Service, Legal Research, Legal Writing
Education
University of Windsor 2011 — 2014
J.D., Law
Queen's University 2006 — 2010
B.COM, Commerce
Queen's University 2007 — 2010
B.A., Environmental Sciences
ESSEC - ESSEC Business School 2009 — 2009
B.COM, Business Exchange
Pearson VUE 2007 - Present
ING DIRECT April 2006 - August 2007
New Century Mortgage June 2001 - April 2004
Skills
10 Key, Windows, Internet Savvy, PC proficient, 40 words per minute, Problem Solving, Team Leadership
Education
DeVry University-Colorado 2009 — 2011
Bachelor of Science, Technical Management, 3.65
Wilmington Trust January 2014 - Present
Capital One May 2012 - December 2013
ING DIRECT March 2011 - May 2012
ING DIRECT March 2008 - March 2011
VEHattire November 2005 - March 2008
Skills
Self Starter, Multitasker, Microsoft Office, Banking, Credit, Customer Service, Customer Satisfaction, Sales, Time Management, Adaptable to Changes, Great Motivator, Microsoft Excel, PowerPoint, Outlook, Analysis, Leadership, Forecasting, Data Analysis, Coaching, Sales Management, Customer Experience, Call Centers, Management
Education
Wilmington College 2008 — 2011
BS, Business Management
Delaware Technical and Community College-Stanton-Wilmington 2002 — 2005
Associates, Marketing
Fuhu, Inc October 2013 - October 2014
JustFab Inc. October 2011 - October 2013
JustFab Inc. September 2009 - October 2011
ING Direct July 2006 - September 2009
Steven & Co. Jewlers January 2002 - July 2006
Skills
Social Media, Social Media Marketing, Organization, Project Management, Calendar Planning, Sales, Customer Retention, Strategic Planning, Market Research, Management, Marketing, Leadership, Blogging, Facebook, Time Management, Call Centers, Customer Service, CRM, Pinterest, Event Planning, Quality Assurance, Tumblr, Team Management, Team Building, Microsoft Office
Education
Fullerton College 2002 — 2005
Bachelor's degree, Business Administration, Management and Operations
Verizon Wireless June 2008 - Present
ING Direct May 2007 - August 2007
Applied Card Systems June 2006 - January 2007
Skills
B2B, Call Center, Customer Retention, Sales, Cold Calling, Customer Satisfaction, Account Management, Customer Experience, Customer Service, Credit, Salesforce.com, Sales Management, Sales Process, Credit Cards, Telemarketing, Banking, Retail, Marketing, Negotiation, Sales Operations, Leadership
Education
Clarion University of Pennsylvania 2004 — 2008
Bachelor's degree, Communication and Media Studies
M&T Securities August 2014 - Present
M&T Securities, Inc August 2013 - August 2014
Nationwide Securities LLC May 2012 - August 2013
Independent Contractor June 2011 - May 2012
BNY Mellon December 2007 - February 2011
PNC Global Investment Servicing December 2007 - June 2010
ING DIRECT January 2001 - December 2007
ING Funds May 1999 - December 2000
FINRA June 1996 - May 1999
Merril Lynch October 1995 - June 1996
Skills
Change Management, Asset Management, Compliance, Operations Management, Broker Dealer management, Securities Regulation, Six Sigma, Asset Managment, Finance, Financial Services, Mutual Funds, Call Centers, Financial Risk, Risk Management, Financial Analysis, Process Improvement, Loans, Management, Brokerage
Education
Temple University - Fox School of Business and Management 1993 — 1995
MBA, Finance
Franklin & Marshall College 1987 — 1991
BA
Hurstpierpoint College 1982 — 1986
O & A Levels
University of Delaware August 2015 - Present
ab+c Creative Intelligence February 2014 - August 2015
ab+c Creative Intelligence May 2012 - February 2014
ab+c Creative Intelligence January 2012 - May 2012
University of Delaware August 2010 - May 2012
Delaware State Chamber of Commerce August 2011 - December 2011
ING DIRECT June 2011 - August 2011
ING DIRECT June 2009 - August 2010
ING DIRECT January 2009 - June 2009
Gegenbauer Gebäudeservice GmbH (Building and Facilities Services) June 2008 - August 2008
Skills
Public Speaking, Writing, Public Relations, Social Media, Media Relations, Facebook, Press Releases, Marketing, WordPress, Advertising, Google Analytics, Blogging, Social Media Marketing, Newsletters, Social Media Measurement, Crisis Communications, Strategic Communications, Copywriting, Strategy, Marketing Communications, Integrated Marketing, Publicity, Copy Editing, Recreation Planning
Education
University of Delaware 2010 — 2012
Master of Arts, Communication
Drew University 2004 — 2008
Bachelor of Arts, German Major; Business, Society, and Culture Minor
Capital One January 2015 - Present
Capital One January 2013 - December 2014
ING DIRECT January 2011 - December 2012
ING DIRECT November 2008 - December 2010
ING Direct July 2007 - January 2009
QVC, Inc. September 1997 - July 2007
First National Bank of Chester County January 1995 - September 1999
Skills
IT Service Delivery, ITIL Service Strategy, Agile Methodologies, IT Management, Incident Management, Scrum, Management, Team Leadership, Business Analysis, Enterprise Architecture, ITIL, Integration, Leadership, Process Improvement, Quality Assurance, SDLC, Vendor Management, IT Strategy
Education
Delaware County Community College 1998 — 2004
Grade School
Trustpilot August 2015 - Present
Zillow Group September 2013 - August 2015
Sentry Insurance August 2011 - September 2013
Gainsco August 2009 - July 2010
ING DIRECT February 2009 - June 2009
ING DIRECT November 2008 - June 2009
THA Market Research September 2008 - November 2008
Escueta Insurance Services July 2007 - May 2008
Skills
Sales, Marketing, Qualifying Prospects, Customer Service, Insurance, Sales Management, Negotiation, Account Management, Social Media Marketing, Business Development, Strategic Planning, Leadership, Budgets, Sales Operations, Employee Benefits, Selling, Small Business, Program Management, Property & Casualty..., Commercial Insurance, Customer Retention, Underwriting, Training, Management, Team Building, Cold Calling, Direct Sales, New Business Development, B2B, Real Estate, Lead Generation, Sales Presentations, Marketing Strategy, Coaching, Advertising, Online Marketing, Social Media, Outlook
Education
Franciscan University of Steubenville 2003 — 2007
Business Administration, Marketing, Management
St. Francis High School 1999 — 2003
Cerner Corporation February 2015 - Present
Siemens Healthcare January 2014 - February 2015
Siemens June 2009 - January 2014
ING DIRECT June 2008 - August 2008
Skills
Hyperion Enterprise, Forecasting, Accounting, Corporate Finance, Process Improvement, Financial Analysis, SAP, Leadership, Finance, Management, Financial Reporting, Project Management, Cross-functional Team..., Microsoft Office
Education
Drexel University 2013 — 2015
Master of Business Administration (MBA)
Penn State University 2005 — 2009
BA, Finance
Capital One February 2013 - Present
ING DIRECT USA 2010 - February 2013
ING DIRECT 2007 - 2010
Skills
Agile SCRUM, Software Quality..., Training & Development, Interviewing, Scrum, Employee Training, Employee Engagement, Interviews, Business Process..., SDLC, Agile Project Management, User Acceptance Testing, Agile Methodologies, Process Improvement, Team Leadership, Workshop Facilitation
Education
Concordia College 1994 — 1997
BA, Business, Organizational Communications
Capital One April 2012 - Present
ING Direct 2002 - November 2012
Destiny 1998 - 2002
The Hun School of Princeton 1995 - 1998
Skills
Agile Methodologies, Enterprise Architecture, SOA, Scrum, Software Development, Software Project..., SQL, Java, Agile Project Management, SDLC, Web Services, Spring, Subversion
Education
Cornell University 1992 — 1995
MS, Materials Science
Earlham College 1988 — 1992
Bachlors, Physics and Math
Strategic Situations Corporation 2011 - Present
iConsult 2005 - 2010
AGF Management Limited 1998 - 2005
ING DIRECT 1997 - 1998
Skills
Project Management, Risk Management, PMO, Change Management, Organizational..., Coaching, Training, Management Consulting, Governance, Program Management, Strategic Planning, Financial Services, Project Portfolio..., Strategy Execution, Web Strategy, Business Transformation, Mentoring, Start-ups, Leadership, CRM, Management, Business Analysis
Education
Project Management Institute 2007 — 2007
PMP, Project Management Professional
McMaster University 2005 — 2005
C.Dir., Chartered Director
Carleton University 1992 — 1996
BA, Psychology
Eastern Michigan University August 2013 - Present
St. Cloud State University August 2010 - May 2013
ING DIRECT January 2012 - August 2012
Skills
Cpr Certified, First Responder, Microsoft Office, Customer Service, Time Management, Sales, PowerPoint, Data Entry, First Aid, Microsoft Word, Public Speaking, AED, Critical Thinking, Community Outreach, Sports, Healthcare, Leadership, Facebook, Athletics, Exercise Physiology, Strength & Conditioning, Sports Medicine, Injury Prevention
Education
Eastern Michigan University 2013 — 2015
Master of Science (M.S.), Exercise Physiology
ST. CLOUD STATE UNIVERSITY MAY '13 2008 — 2013
BACHELOR OF SCIENCE, ATHLETIC TRAINING
Capital One 360 March 2013 - Present
Capital One 360 March 2008 - Present
ING DIRECT October 2010 - August 2011
Skills
Direct Sales, Sales Management, Data Analysis, Motivation, Banking, Credit, Self-starter, Mortgage Banking, Microsoft Office, Outlook, Coaching, Call Centers, Management, Customer Experience, CRM, Mortgage Lending, Customer Satisfaction, Sales
Education
Chestnut Hill College 2003 — 2007
Bachelor's Degree, Administrative Justice, 3.5 GPA
Northwood University West Palm Beach 2000 — 2002
Business Management
Comcast Interactive Media January 2015 - Present
Comcast Interctive Media June 2010 - Present
ING DIRECT February 2010 - January 2011
ING Direct May 2006 - February 2010
ING DIRECT October 2002 - May 2006
Zone Telecom 2001 - 2002
Tallan (CMGi Solutions) 2000 - 2001
Stafford Systems 1998 - 2000
Skills
Scala, Akka, Maven, Java, Agile Methodologies, Spring, SQL, Management, Scrum
Education
Carnegie Mellon 1996 — 2000
BS, Information and Decision Systems
Comcast Cable Communications January 2011 - Present
ING Direct September 2008 - January 2011
Siemens Healthcare July 2005 - September 2008
Skills
Agile Project Management, Agile Methodologies, Subversion, Scrum, DevOps, Software Development, Integration, IT Strategy, ClearCase, Continuous Integration, SDLC, Unix, Ant, Maven, Git, Business Process, Linux
Education
Drexel University 2004 — 2006
MS, Computer Engineering
University of Mumbai 2000 — 2004
BE, Electronics and Telecommunications
ING DIRECT February 2010 - Present
Education
Drexel University 2001 — 2004
Capital One January 2015 - Present
Capital One July 2012 - December 2014
ING Direct 2008 - 2012
Siemens Medical Solutions 2005 - 2008
ABN AMRO 2001 - 2003
Skills
Financial Planning, Budgeting, Hyperion, Financial Modeling, Financial Analysis, Financial Reporting, Strategic Financial..., Hyperion Enterprise, Budgets, Data Analysis, Forecasting, Management, Leadership, Strategy, Banking, Finance, Cross-functional Team..., Strategic Planning, Integration, Process Improvement, Internal Controls, Business Analysis, Analysis, Business Process..., Risk Management, Analytics, Corporate Finance
Education
Drexel University - LeBow College of Business 2003 — 2006
MBA, Financial Management & Accounting
University of Mumbai
Bachelor of Commerce, Business Management
THE MORTGAGE CENTRE March 2013 - Present
CIBC November 2011 - March 2013
CIBC Group Mortgage Plan January 2009 - December 2011
HLC Home Loans Canada April 2005 - January 2009
ING DIRECT April 2000 - April 2005
Skills
Residential Mortgages, Mortgage Lending, Investments, Real Estate Financing, Real Estate Transactions, Refinance, Credit, Loans, Banking, Commercial Mortgages, Debt Consolidation, Mortgage Underwriting, Credit Analysis, Mortgage Banking, Home Equity Lines of..., Retail Banking, Credit Risk, Financial Services
Education
Seneca College of Applied Arts and Technology 2002 — 2006
Financial Services Underwriting (Mortgage Brokering Program)
Centennial College 1998 — 2001
BUSINESS ADMINISTRATION
Encore Capital Group July 2015 - Present
ZenBanx January 2013 - Present
ING DIRECT December 2007 - December 2012
MBNA/Bank Of America 2004 - 2007
Sears Roebuck and Co 1998 - 2004
AT&T Universal Card 1997 - 1998
First Data Corp 1996 - 1997
Windermere Associates 1993 - 1996
Booz Allen and Hamilton 1992 - 1993
Williams Sonoma 1988 - 1990
Skills
Banking, Business Analysis, Business Strategy, CRM, Customer Experience, Financial Analysis, Financial Services, Leadership, Management, Marketing, Marketing Strategy, Portfolio Management, Risk Management, Six Sigma, Strategic Planning, Strategy, Process Improvement
Education
Duke University - The Fuqua School of Business 1990 — 1992
Master of Business Administration (MBA)
University of California, Davis 1983 — 1987
BA, Economics
Meridian Bank June 2011 - Present
ING DIRECT January 2010 - June 2011
ING DIRECT 2005 - January 2010
First National Bank of Chester County December 1995 - July 2005
Office of the Comptroller of the Currency September 1991 - December 1995
Skills
Financial Accounting, SEC reporting, Risk Management, Asset Liability..., Banking, Accounting, Financial Reporting, Investments, SOX, Strategic Planning, IFRS, Credit Risk, US GAAP, Internal Controls, Fixed Income
Education
Drexel University - College of Business and Administration 1987 — 1991
BS, Finance/Accounting
Accolade, Inc. January 2015 - Present
Airclic October 2013 - January 2015
Comcast May 2013 - September 2013
McKesson Health Solutions November 2010 - May 2013
Citi 2009 - 2010
Christiana Care Health System June 2008 - September 2009
ING Direct 2006 - 2008
Education
Delaware County Community College 1996 — 1998
Capital One September 2013 - Present
Capital One March 2012 - September 2013
ING DIRECT March 2010 - March 2012
ING Direct March 2008 - March 2010
PHH Mortgage 2001 - 2005
PHH Mortgage June 2001 - March 2003
Skills
Cognos, VBA, Analytics, Certified Six Sigma..., Embedded SQL, SQL, Business Process..., Mortgage Lending, Business Analysis, Project Management, Data Analysis, Forecasting, SDLC, Risk Management, Requirements Gathering, Six Sigma, Residential Mortgages
Education
Delaware State University 1995 — 1997
BS, Marketing, 3.8
St. Joseph's University 1993 — 1994
FedEx Services September 2011 - Present
ING DIRECT June 2010 - August 2011
FedEx Services August 1999 - June 2010
Skills
Business Analysis, Requirements Analysis, SDLC, Quality Center, Agile Methodologies, User Acceptance Testing, Visio, Software Project..., Business Intelligence, Test Planning, Requirements Gathering, Vendor Management, Enterprise Architecture, Scrum, Integration, XML, Business Requirements, SharePoint, Systems Analysis
Education
Florida State University - College of Business 1995 — 1999
Bachelor's degree, Management Information Systems, General
ARAMARK Healthcare September 2012 - May 2013
Mount Sinai Medical Center March 2011 - September 2012
Peerless Coffee Co 2006 - July 2007
ING Direct 2003 - 2005
Skills
Nutrition Education, Customer Service, Health Education, Dietetics, Nutritional Counseling, Medical Nutrition..., Weight Management, Health Promotion
Education
City University of New York-Hunter College 2008 — 2010
Didactic Program in Dietetics
Marist College 1998 — 2002
ING DIRECT January 2009 - Present
ING DIRECT January 2008 - Present
Education
Delaware State University 1993 — 1996
Capital One February 2012 - Present
ING DIRECT May 2000 - February 2012
Household Credit Services June 1991 - April 2000
Barclays Bank of DE 1985 - 1991
Skills
Banking, Credit, Policy, AML, Financial Risk, Financial Services, Mortgage Lending, Loans, Operational Risk..., Credit Cards, Fraud, KYC, Operational Risk, Credit Risk, Enterprise Risk..., Time Management, Securities, Portfolio Management, Risk Management, Management, Leadership, Retail Banking, Customer Service
Education
American Banker's Association National Compliance School.
Certified Regulatory Compliance Manager, Regulatory Compliance
Drexel University - LeBow College of Business
Communications
Self Employed January 2015 - Present
ING Direct 2009 - 2011
Microsoft Corporation 1995 - 2006
Softimage 1995 - 1997
Aldus 1986 - 1990
Skills
XML, Testing, Test Automation, SQL, C#
Education
Central Washington University 1981 — 1983
BFA, Graphic Arts, Illustration
Capital One 360 February 2013 - Present
ING DIRECT July 2000 - January 2013
Bank One April 1998 - June 2000
MAB Paints 1986 - 1998
Skills
SOX, Banking, PeopleSoft, Internal Controls, GAAP, Financial Analysis, Accounting, Finance, Sarbanes-Oxley Act, Internal Audit, Managerial Finance, Financial Accounting, US GAAP, Payments, Financial Modeling, General Ledger, Account Reconciliation, Internet Banking, Credit Risk, Cash Management
Education
Shippensburg University of Pennsylvania 1980 — 1982
BSBA, Accounting
Eastern University 1978 — 1980
Accounting
Marple-Newtown Senior High School 1976 — 1978
WSFS Bank October 2012 - Present
Endo Pharmaceuticals March 2011 - October 2012
Deloitte September 2009 - June 2010
ING Direct October 2006 - April 2008
SAP America 2000 - 2006
TAVA Technologies 1998 - 1999
Education
Drexel University 1998 — 2001
MS, Information Systems
Nazareth College 1993 — 1998
BA, Psychology
Medina Senior High 1990 — 1993
Regents Degree, Math, Business
Capital One June 2012 - Present
ING DIRECT November 2010 - August 2012
Rasmussen College June 2009 - November 2010
Rasmussen College September 2003 - July 2009
Skills
Curriculum Development, Fundraising, Student Recruiting, Event Management, Business Development, Mentoring, Leadership, Recruiting, Organizational..., Talent Management, Strategy, Change Management, Coaching, Leadership Development, Staff Development, Training, Career Counseling, Career Development, Team Building, Strategic Planning, Customer Service, Event Planning, Resume Writing, Public Relations, College Recruiting
Education
College of St. Benedict 1993 — 1997
Bachelor's degree, Communication
Capital One 2012 - July 2015
Capital One 2011 - 2012
ING DIRECT 2006 - 2011
ING DIRECT 2002 - 2006
Fleet Bank 1999 - 2002
Summit Bank 1998 - 1999
Summit Bank 1996 - 1998
Summit Bank 1995 - 1996
United Jersey Bank 1988 - 1995
Skills
Management, Banking, Marketing, Product Marketing, Change Management, Customer Experience, Leadership, Product Development, Financial Services, Strategy, Risk Management, Credit, Mortgage Lending, Business Analysis, Mergers & Acquisitions, Retail Banking, Relationship Management, Loans, Credit Risk, Customer Retention, Vendor Management, Team Leadership, Marketing Strategy, Call Centers, Financial Analysis, Credit Cards, Portfolio Management, Product Management, Strategic Planning, Mortgage Banking, Business Development, SDLC, Sales Management, Team Building, Financial Risk, Project Management, Internet Banking, Customer Service, Agile Methodologies, Lean Six Sigma
Education
Stockton State College 1988 — 1991
Bachelor of Science, Marketing
Cumberland County College 1986 — 1988
Associate of Arts in Business Administration
Capital One July 2014 - Present
Capital One October 2012 - June 2014
ING Direct March 2007 - October 2012
Bank of America January 2006 - March 2007
MBNA 1995 - 2005
Skills
Capacity Planning, Disaster Recovery, Reporting & Analysis, SAS programming, CAP II Volleyball Coach
Education
Chubb Institute / Keystone School of Business 1989 — 1989
Computer Operations Certificate
Springfield High School 1983 — 1986
Eastern University
Business Administration
PennyCup Coffee Co. January 2014 - Present
the Biltmore Estate January 2013 - December 2013
Cleveland Museum of Natural History October 2011 - September 2012
Cleveland Museum of Art April 2012 - August 2012
ING DIRECT October 2007 - July 2011
Alliance Bakery and Café June 2006 - September 2007
Intelligentsia Coffee and Tea October 2005 - June 2006
Skills
Sales, Sales Management, Non-profits, Fundraising, Marketing, Creative Writing, Copywriting, Copy Editing, Customer Service, Product Launch Events, Business Development, Screening Resumes, Interviews, Facebook, iPhone, Twitter, Coaching, Photography, Digital Photography
Education
Columbia College Chicago 2002 — 2005
BA, Fiction Writing
ING Direct April 2007 - Present
Engage Systems February 2006 - April 2008
Education
Drexel University 1998 — 2001
IST
Capital One September 2011 - Present
ING Direct August 2007 - September 2011
Citigroup January 2005 - August 2007
Education
Drexel University 1999 — 2004
B.S., Information Systems
Ascensus February 2010 - Present
Ascensus February 2010 - May 2011
Bank of America June 2009 - February 2010
ING Direct January 2007 - July 2008
ING February 2004 - December 2006
ING, USFS 1997 - 2006
ING July 2001 - January 2004
ING September 1998 - July 2001
Skills
Risk Management, Analysis, Project Management, Training, Strategic Planning, Investments, Product Management, Sales, New Business Development, Employee Benefits, 401k, Corporate Actions, Process Improvement, Qualified Retirement..., Relationship Management, Retirement Planning, Strategy
Education
DeVry University 2008 — 2010
Business Administration
National Association for Business Economics June 2010 - Present
Wells Fargo February 2010 - Present
American Wind Energy Association July 2009 - August 2009
Digital Certainty June 2009 - July 2009
Credit Suisse June 2008 - August 2008
ING DIRECT September 2005 - June 2007
Skills
Financial Analysis, Investments, Data Analysis, Financial Modeling, Strategic Planning, Sales Management..., Mortgage Lending, Home Equity Lines of..., Alternative Investments, Analysis, Business Strategy, Due Diligence, Finance, Hedge Funds, Leadership, Management, Market Research, Portfolio Management, Risk Management, Valuation
Education
Cornell University - S.C. Johnson Graduate School of Management 2007 — 2009
MBA, Finance, General
University of Southern California 2003 — 2005
BA, Psychology
Citi October 2011 - Present
ING Direct January 2010 - September 2011
Skills
Lead Generation, Social Media Marketing, Online Advertising, Marketing Strategy, Sales, Customer Service, Customer Oriented, Organization, Creative Solutions, Dedication to..., Dedicated Professional, Team-oriented, Mortgage Banking, Networking, Negotiation, Customer Retention, CRM, Advertising, Digital Marketing, Time Management, Mortgage Lending, Cross Selling, Customer Satisfaction, E-commerce, Analysis, Project Management, Banking, Financial Services, Risk Management
Education
Franklin University 2008 — 2009
Bachelor's degree, Marketing, Magna Cum Laude
Delaware Technical and Community College-Stanton-Wilmington 2004 — 2007
Associate of Arts (AA), Business/Commerce, General
J.P. Morgan August 2013 - Present
Capital One September 2012 - August 2013
ING Direct USA March 2004 - September 2012
ING DIRECT March 2004 - September 2012
HSBC October 1992 - March 2004
Skills
Six Sigma Green Belt, Banking, Risk Management, Financial Risk, Process Improvement, Portfolio Management, Fixed Income, Internet Banking, Financial Services
Education
University of Pennsylvania - The Wharton School 2002 — 2006
MSE, Management of Technology
Drexel University
Bachelor of Science, Business Administration; Management Information Systems
Humber College October 2009 - Present
Humber College May 2006 - October 2009
ING DIRECT 2002 - 2005
Organizational Resource Counselors 1989 - 1991
Skills
Survey Design, Focus Groups, Research, Data Analysis, Public Speaking, Higher Education, Qualitative Research, Report Writing, Statistics, Quantitative Research, SPSS, SAS, Program Evaluation, Workshop Facilitation, Data Mining, Program Development, Community Outreach, Policy Analysis, Data Collection, Research Design, Analysis, Proposal Writing, Critical Thinking, Literature Reviews, Adult Education, Project Planning
Education
Central Michigan University 2009 — 2011
MA, Adult Education
Ryerson University
Bachelor, Business Management
EquiSoft June 2014 - Present
Proscape Technologies January 2013 - January 2014
ING DIRECT October 2005 - April 2013
ING DIRECT January 2008 - June 2009
Skills
Loans, Banking, Mortgage Lending, Retail Banking, Testing, Call Centers, Mortgage Banking, User Acceptance Testing, Software Documentation, Microsoft Office, Business Analysis, Customer Service, Visio, Microsoft Excel, Troubleshooting, SharePoint, Microsoft Word, Requirements Gathering, Agile Methodologies
Education
Widener University 2012 — 2014
Bachelor's degree, Computer and Information Sciences, General, 4.0
Delaware County Community College 2009 — 2012
Associate's degree, Computer and Information Systems, 4.0
Delaware County Community College 2009 — 2012
CIS, Computer Science, Business
ING DIRECT 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Social Media, Teamwork, Photoshop, English, Event Planning, Event Management, Research, Public Speaking, HTML, Hospitality
Education
Centennial College 2009 — 2010
DIPLOMA, Tourism and Travel
Centennial College
Capital One (ING DIRECT) July 2012 - Present
ING DIRECT - Capital One August 2010 - July 2012
ING DIRECT August 2006 - August 2010
ING DIRECT May 2004 - August 2006
Bank One 1999 - 2004
Avco Financial Services 1990 - 1999
Skills
Fraud, AML, Credit Cards, Financial Risk, Risk Management, Credit, KYC, Credit Risk, Payments, Risk Assessment, Banking, Payment Systems, Fraud Detection
Education
Drexel University - LeBow College of Business 1997 — 1999
Associates, Customer Operations
ING DIRECT August 2011 - December 2011
U.S. Department of Justice May 2011 - August 2011
NPG Cable March 2008 - December 2008
HBO June 2005 - October 2007
Education
Drexel University, Earle Mack School of Law 2009 — 2012
JD
Duke University 2000 — 2004
BA
The Pembroke Hill School 1996 — 2000
High School
Cambridge University, Queens College 1998 — 1998
Capital One April 2012 - Present
ING DIRECT February 2010 - Present
Access Group, Inc 2007 - 2010
e-brilliance September 2006 - April 2007
Cornerstone Technology, Inc March 2004 - September 2006
Alliance Consulting May 2003 - October 2003
Anexinet June 2000 - November 2002
Idea Integration November 1992 - June 2000
Skills
Microsoft SQL Server, Architecture, .NET, SDLC, C#, SQL, Vendor Management, Software Development, ASP.NET, Agile Methodologies, XML, JavaScript, Visual Basic
Education
Drexel University 1986 — 1990
BS, Mgmt of Computer Information Systems
Prudential Retirement April 2014 - Present
MFJ Consultants May 2012 - Present
Town of Wilbraham April 2000 - February 2014
Horace Mann June 2012 - August 2013
ING DIRECT July 2010 - February 2011
Nationwide Retirement Solutions November 1987 - February 2009
UNITED States Conference of Mayors 457 PLAN 1986 - 2009
Skills
Sales Management, Salesforce.com, Microsoft Office, Microsoft Word, Asset Managment, Insurance, Investments, Negotiation, Recruiting, Training, Retirement Planning, Retirement Savings, Pensions, Pension Funds, Retirement, Leadership, IRAs, Fixed Annuities, Sales, 401k, Series 6, Life Insurance, Term Life Insurance, Employee Benefits, Financial Services, Series 63, Series 7, Asset Allocation, Mutual Funds, Health Insurance, Defined Benefit, Property, Relationship Management, Customer Retention, Whole Life, Securities, Sales Presentations, 403 b, Strategic Financial..., Long-term Care, Casualty, Defined Contribution, Business Relationship..., Cold Calling, Benefits Administration, Accident, ERISA, Retirement Plan..., FINRA, Qualified Retirement...
Education
Central Connecticut State University
Engineering/Industrial Management
ENRICO FERMI HIGH
General Studies
Howell Cheney Technical High School
Carpentry/Carpenter
Pacific Maritime Association January 2015 - Present
Sony July 2013 - May 2014
Apple 2010 - 2011
SAIC October 2009 - May 2010
ING Direct May 2008 - October 2009
United States Air Force February 2004 - February 2008
Skills
Counterintelligence, DoD, Intelligence, Top Secret, ELINT, Signals Intelligence, Program Management, Training, National Security, Strategic Planning, Management, Analysis, Networking, Sales, Databases, Security, Leadership, Banking, Team Leadership
Education
University of California, Berkeley 2014 — 2016
Economics
El Camino College 2011 — 2014
Associate of Arts (AA), Economics
Philip J. Boren, Inc. September 2010 - Present
ING DIRECT July 2008 - June 2010
Pacific Convenience & Fuels LLC November 2007 - May 2008
Time Oil Co. September 1999 - November 2007
Skills
Accruals, Financial Analysis, Forecasting, Account Reconciliation, Accounting, General Ledger, GAAP, PowerPoint, Financial Reporting, Accounts Payable, Marketing, Accounts Receivable, Microsoft Excel, QuickBooks, Process Improvement, ADP Payroll, Fixed Assets, Strategic Planning, CPA, Financial Accounting, Peachtree, Customer Service, PeopleSoft, Inventory Management
Education
Central Washington University 1994 — 1997
Bachelor of Science, Accounting
BlackRock May 2013 - Present
BlackRock August 2010 - May 2013
INGDirect June 2007 - August 2010
ING DIRECT August 2006 - June 2007
ING DIRECT March 2005 - July 2006
Skills
Access Management, Access Control, Process Improvement, Windows, Access, Identity Management, Windows Server, Risk Management, Active Directory, Security, Network Security, Analysis, System Administration, Documentation, Troubleshooting, Software Documentation, Citrix, Technical Support, Unix, Windows 7, Microsoft Exchange, XP, Servers, SQL, Operating Systems, Microsoft Certified..., Information Security, Business Analysis, Customer Service, IT Management, Computer Security, Microsoft Office, Microsoft Excel, Help Desk Support, Requirements Analysis, Data Analysis, Banking, Databases, Disaster Recovery, Blackberry Enterprise..., SharePoint, Information Technology, VMware, Visio, Splunk, DNS, ITIL, Networking, IT Operations, Virtualization
Education
Capitol College 2011 — 2012
Masters, Information Assurance
Drexel University 2003 — 2006
B.S, Computing Technology
Morneau Shepell July 2013 - Present
BMO October 2012 - January 2013
Spinrite LP July 2012 - October 2012
ING Direct September 2011 - December 2011
Royal Bank of Canada January 2011 - April 2011
Skills
SharePoint 2007,..., XML, XSLT, CSS, JUnit,..., Oracle 10G/11G, Adobe..., Microsoft Visio,..., SQL Server 2008, Server..., Windows Server..., Databases, C#, Business Analysis, Regression Testing, Oracle, Test Planning, Testing, QTP, Unix, TCP/IP, SharePoint, XML, Software Engineering, Test Automation, Analysis, Visio, SQL, Agile Methodologies, JavaScript, ClearQuest, Eclipse, Software Documentation, Quality Center, HTML, Visual Studio, Business Requirements, CSS, Microsoft SQL Server, ASP.NET, Test Execution
Education
Centennial College 2009 — 2012
Software Engineering Technician, Information Technology
Centennial College
Computer Software Technology/Technician
ING DIRECT March 2011 - Present
Skills
Customer Acquisition, Retail Banking, Marketing Management, Leadership, Relationship Management, Sales, Marketing Strategy, Customer Experience, Direct Marketing, Customer Retention, Marketing Communications, Digital Marketing, Financial Services, Call Centers, Online Marketing, Marketing, Segmentation, Campaign Management, Strategy, Loyalty Marketing, Project Planning, Analytics, Email Marketing, Competitive Analysis, Integrated Marketing
Education
Durham College 2002 — 2005
ENTERTAINMENT, BUSINESS
ING DIRECT January 2011 - Present
Best Buy February 2008 - December 2010
Education
Chapman University
B.A, Communications
PC Poolman 2003 - Present
Overstock.com October 2012 - May 2013
Broadcom 2009 - 2012
GNF February 2007 - May 2009
Qualcomm 2008 - 2009
TEKsystems May 2008 - December 2008
2s2 July 2006 - January 2007
ING DIRECT June 2005 - January 2006
Hewlett-Packard December 2000 - November 2004
Skills
Data Recovery, Hardware, Active Directory, Troubleshooting, Technical Support, Help Desk Support, Software Installation, Software Documentation, VPN, Windows XP, Computer Hardware
Education
Conservatory of Recording Arts and Sciences 1999 — 2000
ING DIRECT February 2003 - July 2012
First Federal Bank of California May 1993 - January 2003
J.P. Morgan January 1982 - August 1986
Skills
Banking, Mortgage Banking, Internet Banking, Risk Management, Mortgage Underwriting, Financial Analysis, Calyx Point, Underwriting
Education
Essex County College
Instituto Latinoamericano
Associate's degree
Bestbuy 2001 - 2012
ING DIRECT December 2006 - April 2009
Skills
Account Management, Customer Service, Software Installation, Hardware Installation, Retail Sales, Computer Proficiency, Team Building, Self-confidence
Education
Florida Community College at Jacksonville 2001 — 2004
Culinary Management, Culinary Arts/Chef Training
Sandalwoood High 1998 — 2001