Household Credit Services
Household Credit Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Household Credit Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Household Credit Services Salaries. You can even request information on how much does Household Credit Services pay if you want to. Learn about salaries, pros and cons of working for Household Credit Services directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
229 Household Credit Services employees in database. Find out everything there's to know about Household Credit Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Household Credit Services Employees
Employee
Years
Job
Industry
Sonia Bradford Sonia Bradford's Household Credit Services Experience August 1993 - April 1994
Job Live with boldness and passion
Industry Executive Office
Experience
Sagepoint Senior Living Services July 2015 - Present
Professional Network Solutions August 2014 - November 2014
Cheryl Eastburn August 2008 - August 2014
Charles County Board of Education June 2005 - January 2008
Famous Footwear June 1994 - April 1999
Household Credit Services August 1993 - April 1994
Cal western Communications January 1992 - August 1993
Skills
Microsoft Word, Microsoft Office, Management, Microsoft Excel, Research, PowerPoint, Sales, Leadership, Training, Human Resources, Customer Service, Public Speaking, Program Management, Strategic Planning
Education
Monterey Peninsula College
Sagepoint Senior Living Services July 2015 - Present
Professional Network Solutions August 2014 - November 2014
Cheryl Eastburn August 2008 - August 2014
Charles County Board of Education June 2005 - January 2008
Famous Footwear June 1994 - April 1999
Household Credit Services August 1993 - April 1994
Cal western Communications January 1992 - August 1993
Skills
Microsoft Word, Microsoft Office, Management, Microsoft Excel, Research, PowerPoint, Sales, Leadership, Training, Human Resources, Customer Service, Public Speaking, Program Management, Strategic Planning
Education
Monterey Peninsula College
Christin O'Neill Christin O'Neill's Household Credit Services Experience May 1990 - May 1995
Job Customer Experience Consultant
Industry Management Consulting
Experience
CSR Group, LLC March 1998 - Present
J.D. Power and Associates June 2000 - June 2013
Mastercard International January 1995 - May 1997
Household Credit Services May 1990 - May 1995
Skills
Customer Experience, Business Transformation, Business Process..., Performance Improvement, Change Management, Organizational..., Management Consulting, Organizational Design, Process Improvement, Leadership Development, Organizational..., Performance Management, Customer Service, Customer Satisfaction, Training, Strategy, Market Research, Call Centers, Consulting, Leadership, Program Management, Employee Engagement, Cross-functional Team..., Telecommunications, Quality Assurance, Team Building, Coaching, Analysis, Human Resources, Business Strategy, Management, CRM, Data Analysis, Analytics, Vendor Management, Survey Design, Business Analysis, Segmentation, Financial Services, Contact Centers, Customer Retention, Business Process..., Outsourcing, Brand Loyalty, Executive Management, Customer Insight, Competitive Analysis
Education
Middlebury College 1974 — 1978
Philosophy and Religious Studies
SUNY Albany 1979 — 1980
Early Childhood Education and Teaching
CSR Group, LLC March 1998 - Present
J.D. Power and Associates June 2000 - June 2013
Mastercard International January 1995 - May 1997
Household Credit Services May 1990 - May 1995
Skills
Customer Experience, Business Transformation, Business Process..., Performance Improvement, Change Management, Organizational..., Management Consulting, Organizational Design, Process Improvement, Leadership Development, Organizational..., Performance Management, Customer Service, Customer Satisfaction, Training, Strategy, Market Research, Call Centers, Consulting, Leadership, Program Management, Employee Engagement, Cross-functional Team..., Telecommunications, Quality Assurance, Team Building, Coaching, Analysis, Human Resources, Business Strategy, Management, CRM, Data Analysis, Analytics, Vendor Management, Survey Design, Business Analysis, Segmentation, Financial Services, Contact Centers, Customer Retention, Business Process..., Outsourcing, Brand Loyalty, Executive Management, Customer Insight, Competitive Analysis
Education
Middlebury College 1974 — 1978
Philosophy and Religious Studies
SUNY Albany 1979 — 1980
Early Childhood Education and Teaching
Carmen Lombardino Carmen Lombardino's Household Credit Services Experience 1989 - 1995
Job Owner at Books 2 Keep
Industry Accounting
Experience
Books 2 Keep November 2002 - Present
Monterey Bay Aquarium 1995 - 1997
Household Credit Services 1989 - 1995
Skills
Small Business, Sales Tax, Bookkeeping, QuickBooks, Payroll Taxes, Payroll, Accountants, Financial Reporting, Budgets
Education
Hartnell College 2002 — 2003
Accounting
Bay Valley Tech 1982 — 1983
Computer Programming
Books 2 Keep November 2002 - Present
Monterey Bay Aquarium 1995 - 1997
Household Credit Services 1989 - 1995
Skills
Small Business, Sales Tax, Bookkeeping, QuickBooks, Payroll Taxes, Payroll, Accountants, Financial Reporting, Budgets
Education
Hartnell College 2002 — 2003
Accounting
Bay Valley Tech 1982 — 1983
Computer Programming
Mary Jeanne Vincent Mary Jeanne Vincent's Household Credit Services Experience 1997 - 1998
Job Career Coach | Executive Coach | Branding Coach | Interview Coach | Resume | Careers | LinkedIn
Industry Professional Training & Coaching
Experience
Mary Jeanne Vincent, Career Coaching 1998 - Present
Monterey County Herald 2007 - Present
Household Credit Services 1997 - 1998
Drake Beam Morin 1993 - 1997
ITT Sheraton 1993 - 1994
ITT Sheraton 1988 - 1993
Saks Fifth Avenue 1984 - 1988
Skills
Interviews, Career Development, Job Search Strategies, Career Counseling, Job Search, Cover Letters, Job Coaching, Career Management, Coaching, Public Speaking, Interview Preparation, Resume Writing, Resume, Business Networking, Leadership, Personal Branding, MBTI, Executive Coaching, Outplacement, Strategy, Leadership Development, Negotiation, Branding & Identity, Social Media Marketing, Benefits Negotiation, LinkedIn Profiles, Salary Negotiation, Networking Strategies, Career Transitions, Career Exploration, Employee Training, LinkedIn Training
Education
Chapman University 1987 — 1989
MS, Human Resources Management
University of Dayton 1974 — 1978
BA, Photography
Belmont High School
Carroll High School
Mary Jeanne Vincent, Career Coaching 1998 - Present
Monterey County Herald 2007 - Present
Household Credit Services 1997 - 1998
Drake Beam Morin 1993 - 1997
ITT Sheraton 1993 - 1994
ITT Sheraton 1988 - 1993
Saks Fifth Avenue 1984 - 1988
Skills
Interviews, Career Development, Job Search Strategies, Career Counseling, Job Search, Cover Letters, Job Coaching, Career Management, Coaching, Public Speaking, Interview Preparation, Resume Writing, Resume, Business Networking, Leadership, Personal Branding, MBTI, Executive Coaching, Outplacement, Strategy, Leadership Development, Negotiation, Branding & Identity, Social Media Marketing, Benefits Negotiation, LinkedIn Profiles, Salary Negotiation, Networking Strategies, Career Transitions, Career Exploration, Employee Training, LinkedIn Training
Education
Chapman University 1987 — 1989
MS, Human Resources Management
University of Dayton 1974 — 1978
BA, Photography
Belmont High School
Carroll High School
Datta Desai Datta Desai's Household Credit Services Experience July 1991 - July 2002
Job Financial Services Professional
Industry Financial Services
Experience
Capital One May 2012 - October 2013
HSBC July 2002 - May 2012
Household Credit Services July 1991 - July 2002
Skills
Financial Services, Credit, Banking, Portfolio Management, Credit Cards, Risk Management, Financial Analysis, Investments, Credit Risk, Credit Analysis, Strategic Financial..., Securities
Education
S.N.D.T. Womens University 1976 — 1980
Bachelor's degree, Economics
Capital One May 2012 - October 2013
HSBC July 2002 - May 2012
Household Credit Services July 1991 - July 2002
Skills
Financial Services, Credit, Banking, Portfolio Management, Credit Cards, Risk Management, Financial Analysis, Investments, Credit Risk, Credit Analysis, Strategic Financial..., Securities
Education
S.N.D.T. Womens University 1976 — 1980
Bachelor's degree, Economics
Scott Harris Scott Harris's Household Credit Services Experience August 1996 - August 1999
Job Director Campaign and Demand Marketing at Adobe
Industry Marketing and Advertising
Experience
Adobe Systems October 2009 - Present
Omniture January 2008 - October 2009
Ancestry.com July 2005 - January 2008
Wells Fargo Investments December 2003 - July 2005
Lehman Brothers August 2001 - December 2003
Household Credit Services August 1996 - August 1999
Covey Leadership October 1993 - August 1996
Skills
Product Management, Lead Generation, Omniture, Analytics, Strategic Planning, Online Advertising, Marketing Strategy, Business Development, Start-ups, Salesforce.com, Investments, Product Marketing, Marketing, Customer Acquisition, Relationship Management, Marketing Automation, B2B Marketing, Demand Generation, Marketing Management, Eloqua, SaaS, Sales, Cross-functional Team..., Web Analytics, Direct Marketing, Integrated Marketing, Strategy, B2B, Segmentation, Leadership, PPC, Strategic Partnerships, Market Analysis, Database Marketing, Email Marketing, Multi-channel Marketing, Online Marketing, Competitive Analysis, Digital Marketing, SEM, Bowling, Bowtie
Education
University of Southern California - Marshall School of Business 1999 — 2001
MBA
Brigham Young University 1990 — 1996
BA
Adobe Systems October 2009 - Present
Omniture January 2008 - October 2009
Ancestry.com July 2005 - January 2008
Wells Fargo Investments December 2003 - July 2005
Lehman Brothers August 2001 - December 2003
Household Credit Services August 1996 - August 1999
Covey Leadership October 1993 - August 1996
Skills
Product Management, Lead Generation, Omniture, Analytics, Strategic Planning, Online Advertising, Marketing Strategy, Business Development, Start-ups, Salesforce.com, Investments, Product Marketing, Marketing, Customer Acquisition, Relationship Management, Marketing Automation, B2B Marketing, Demand Generation, Marketing Management, Eloqua, SaaS, Sales, Cross-functional Team..., Web Analytics, Direct Marketing, Integrated Marketing, Strategy, B2B, Segmentation, Leadership, PPC, Strategic Partnerships, Market Analysis, Database Marketing, Email Marketing, Multi-channel Marketing, Online Marketing, Competitive Analysis, Digital Marketing, SEM, Bowling, Bowtie
Education
University of Southern California - Marshall School of Business 1999 — 2001
MBA
Brigham Young University 1990 — 1996
BA
Edward Blueford Jr Edward Blueford Jr's Household Credit Services Experience December 1989 - May 1995
Job Sales Manager Account Executive
Industry Retail
Experience
RadioShack August 2008 - Present
T-Mobile November 2007 - June 2008
Money Talks Verizon Wireless March 2007 - November 2007
Suncom Wireless - ATT June 2004 - January 2007
Verizon Wireless November 2002 - June 2003
SunCom Wireless October 2000 - October 2002
SunCom Wireless December 1998 - September 2000
Electronic Direct Inc July 1995 - January 1997
Household Credit Services December 1989 - May 1995
Skills
Sales Operations, Sales, Wireless, Merchandising, Retail, Inventory Management, Store Management, Cold Calling, Loss Prevention, Retail Sales, Customer Service, Visual Merchandising, Profit, Inventory Control, Team Building, Sales Presentations, Training, B2B, Recruiting, P, Team Leadership, Customer Experience, Building Relationships, Payroll, Customer Retention, Management, Sales Management, Customer Satisfaction, Selling
Education
Hartnell College 1989 — 1991
Some, Business Administration and Management, General
Alisal High School 1986 — 1989
General, General
StraighterLine
Bachelor of Business Administration (B.B.A.), Management
RadioShack August 2008 - Present
T-Mobile November 2007 - June 2008
Money Talks Verizon Wireless March 2007 - November 2007
Suncom Wireless - ATT June 2004 - January 2007
Verizon Wireless November 2002 - June 2003
SunCom Wireless October 2000 - October 2002
SunCom Wireless December 1998 - September 2000
Electronic Direct Inc July 1995 - January 1997
Household Credit Services December 1989 - May 1995
Skills
Sales Operations, Sales, Wireless, Merchandising, Retail, Inventory Management, Store Management, Cold Calling, Loss Prevention, Retail Sales, Customer Service, Visual Merchandising, Profit, Inventory Control, Team Building, Sales Presentations, Training, B2B, Recruiting, P, Team Leadership, Customer Experience, Building Relationships, Payroll, Customer Retention, Management, Sales Management, Customer Satisfaction, Selling
Education
Hartnell College 1989 — 1991
Some, Business Administration and Management, General
Alisal High School 1986 — 1989
General, General
StraighterLine
Bachelor of Business Administration (B.B.A.), Management
David Swift David Swift's Household Credit Services Experience 1996 - 2003
Job Financial Services Executive
Industry Financial Services
Experience
TransUnion 2010 - 2012
HSBC 2010 - 2010
HSBC 2008 - 2010
HSBC 2005 - 2008
HSBC 2003 - 2005
Household Credit Services 1996 - 2003
AT&T Universal Card 1994 - 1996
McKenney's, Inc. 1989 - 1992
Skills
Leadership, P&L Optimization, Strategic Partnerships, Business Strategy, Program Management, Strategic Planning, Opportunity..., Team Leadership, Negotiation, Mergers & Acquisitions..., Credit Cards, Payments, Joint Ventures, Post Merger Integration, Direct Marketing, Opportunity Evaluation
Education
University of Virginia - Darden Graduate School of Business Administration 1992 — 1994
MBA
Georgia Institute of Technology 1984 — 1989
Bachelors, Mechanical Engineering
TransUnion 2010 - 2012
HSBC 2010 - 2010
HSBC 2008 - 2010
HSBC 2005 - 2008
HSBC 2003 - 2005
Household Credit Services 1996 - 2003
AT&T Universal Card 1994 - 1996
McKenney's, Inc. 1989 - 1992
Skills
Leadership, P&L Optimization, Strategic Partnerships, Business Strategy, Program Management, Strategic Planning, Opportunity..., Team Leadership, Negotiation, Mergers & Acquisitions..., Credit Cards, Payments, Joint Ventures, Post Merger Integration, Direct Marketing, Opportunity Evaluation
Education
University of Virginia - Darden Graduate School of Business Administration 1992 — 1994
MBA
Georgia Institute of Technology 1984 — 1989
Bachelors, Mechanical Engineering
Deanna Bradford Deanna Bradford's Household Credit Services Experience November 2001 - June 2002
Job Customer Service Sales Specialist II at Bank of America
Industry Banking
Experience
USAA December 2013 - Present
Discover Financial Services January 2009 - June 2011
Wells Fargo Advisors June 2006 - April 2008
Happy Days Montessori June 2002 - June 2004
Household Credit Services November 2001 - June 2002
Naval Post Child Development Center February 2001 - November 2001
Hecht's Department Store December 1998 - June 2000
Ft. Lewis Hospital May 1995 - August 1995
Skills
Customer Service, Typing, Credit, Problem Solving, Banking, Customer Satisfaction, Client Rapport
Education
Ashford University
Bachelor's
Norfolk State University 1998 — 2000
USAA December 2013 - Present
Discover Financial Services January 2009 - June 2011
Wells Fargo Advisors June 2006 - April 2008
Happy Days Montessori June 2002 - June 2004
Household Credit Services November 2001 - June 2002
Naval Post Child Development Center February 2001 - November 2001
Hecht's Department Store December 1998 - June 2000
Ft. Lewis Hospital May 1995 - August 1995
Skills
Customer Service, Typing, Credit, Problem Solving, Banking, Customer Satisfaction, Client Rapport
Education
Ashford University
Bachelor's
Norfolk State University 1998 — 2000
Dal Jeanis Dal Jeanis's Household Credit Services Experience 1991 - 1996
Job SQL Expert | Business Analyst | Business Intelligence | Complex Things Told Simply
Industry Financial Services
Experience
TEKsystems August 2015 - Present
Fontaigne Associates June 2014 - Present
Companion Data Services May 2009 - May 2014
Bank of America 2006 - 2008
MBNA 2003 - 2006
BNSF Railway March 2001 - September 2002
MCI / Worldcom May 2000 - February 2001
Computer Sciences Corporation August 1998 - August 1999
Sprint 1996 - 1998
Household Credit Services 1991 - 1996
Skills
Software Project..., Business Analysis, Requirements Analysis, Process Improvement, Software Documentation, Databases, Visual Basic, Testing, Presentation Coaching, Agile, Leadership, Mainframe, COBOL, CICS, DB2, JCL, MVS, SDLC, Business Requirements, Requirements Gathering, Visio, Management, SDSF, Access, Production Support, SQL, Xpediter, VSAM, TSO, Endeavor, Java, Client/server, Easytrieve, Software Development, SharePoint, IBM Utilities, Data Warehousing, Business Intelligence, ISPF, NLP, Coaching, Presentations, Analytics, Editing, C++, Disaster Recovery, VBA, Microsoft SQL Server, R, Agile Methodologies
Education
Johns Hopkins Bloomberg School of Public Health 2015 — 2015
Data Science Specialization
Colaberry School of Data Analytics 2014 — 2015
Business Intelligence
Charter Oak State College 1998 — 2002
Bachelor's Degree, BS Computer Science
San Jose State University 1987 — 1990
50+ units, Mathematics and Computer Science
West Valley College
Associate's Degree, AS Business, Data Processing Option
TEKsystems August 2015 - Present
Fontaigne Associates June 2014 - Present
Companion Data Services May 2009 - May 2014
Bank of America 2006 - 2008
MBNA 2003 - 2006
BNSF Railway March 2001 - September 2002
MCI / Worldcom May 2000 - February 2001
Computer Sciences Corporation August 1998 - August 1999
Sprint 1996 - 1998
Household Credit Services 1991 - 1996
Skills
Software Project..., Business Analysis, Requirements Analysis, Process Improvement, Software Documentation, Databases, Visual Basic, Testing, Presentation Coaching, Agile, Leadership, Mainframe, COBOL, CICS, DB2, JCL, MVS, SDLC, Business Requirements, Requirements Gathering, Visio, Management, SDSF, Access, Production Support, SQL, Xpediter, VSAM, TSO, Endeavor, Java, Client/server, Easytrieve, Software Development, SharePoint, IBM Utilities, Data Warehousing, Business Intelligence, ISPF, NLP, Coaching, Presentations, Analytics, Editing, C++, Disaster Recovery, VBA, Microsoft SQL Server, R, Agile Methodologies
Education
Johns Hopkins Bloomberg School of Public Health 2015 — 2015
Data Science Specialization
Colaberry School of Data Analytics 2014 — 2015
Business Intelligence
Charter Oak State College 1998 — 2002
Bachelor's Degree, BS Computer Science
San Jose State University 1987 — 1990
50+ units, Mathematics and Computer Science
West Valley College
Associate's Degree, AS Business, Data Processing Option
Ash Youssef Ash Youssef's Household Credit Services Experience April 1992 - January 1993
Job Marketing and Business Development Professional
Industry Marketing and Advertising
Experience
Genavus Inc. May 2009 - August 2014
Blackhawk Network February 2008 - February 2009
Nefas January 1993 - December 2007
Household Credit Services April 1992 - January 1993
Skills
Direct Marketing, Marketing Strategy, New Business Development, Business Development, Sales Management, Market Research, Strategic Planning, CRM, Start-ups, Product Development, Account Management, Email Marketing, E-commerce, Entrepreneurship, Management, Strategic Partnerships, Online Marketing, Product Marketing, Product Management, SaaS, Mobile Devices
Education
University of Southern California 1989 — 1992
MFA, Film
Brooks Institute of Photography 1984 — 1988
Bachelor of Arts (B.A.), Commercial Photography - Illustration / Advertising
Hartnell 1983 — 1985
Marketing
Salinas High 1979 — 1982
Genavus Inc. May 2009 - August 2014
Blackhawk Network February 2008 - February 2009
Nefas January 1993 - December 2007
Household Credit Services April 1992 - January 1993
Skills
Direct Marketing, Marketing Strategy, New Business Development, Business Development, Sales Management, Market Research, Strategic Planning, CRM, Start-ups, Product Development, Account Management, Email Marketing, E-commerce, Entrepreneurship, Management, Strategic Partnerships, Online Marketing, Product Marketing, Product Management, SaaS, Mobile Devices
Education
University of Southern California 1989 — 1992
MFA, Film
Brooks Institute of Photography 1984 — 1988
Bachelor of Arts (B.A.), Commercial Photography - Illustration / Advertising
Hartnell 1983 — 1985
Marketing
Salinas High 1979 — 1982
Tami Shaw's Household Credit Services Experience 1988 - 1990
Job Sr. Manager, IT, Workforce Collaboration Solutions at VSP Global
Industry Insurance
Experience
VSP Global August 2013 - Present
VSP 2003 - August 2013
VSP 1997 - November 2003
Make-A-Wish Foundation of Sacramento and Northeastern California 1995 - 1997
Make-A-Wish Foundation of Sacramento and Northeastern California 1994 - 1995
Pension Company 1991 - 1994
Household Credit Services 1988 - 1990
Household Credit Services 1987 - 1988
Barclays Bank 1986 - 1987
Barclays Bank 1985 - 1986
Skills
Leadership, Process Improvement, Project Management, UX, SharePoint, Coaching, Management, ASP.NET, Agile Methodologies, Microsoft SQL Server, C#, Software Development, ASP, SQL, XML, SDLC, LINQ, Requirements Analysis, SOA, AJAX, Telerik, Visual Studio, DotNetNuke, CSS, Web Applications, HTML + CSS, ASP.NET AJAX, JavaScript, HTML, IIS, Subversion, Scrum, jQuery, .NET, Sitefinity CMS, Agile, User Experience, Entity Framework, Integration, XSLT, ASP.NET MVC, IT Management, DB2, Toastmasters, Training, Web Content Management
Education
CSU Sacramento 1994 — 1997
Tennessee Temple University 1982 — 1985
VSP Global August 2013 - Present
VSP 2003 - August 2013
VSP 1997 - November 2003
Make-A-Wish Foundation of Sacramento and Northeastern California 1995 - 1997
Make-A-Wish Foundation of Sacramento and Northeastern California 1994 - 1995
Pension Company 1991 - 1994
Household Credit Services 1988 - 1990
Household Credit Services 1987 - 1988
Barclays Bank 1986 - 1987
Barclays Bank 1985 - 1986
Skills
Leadership, Process Improvement, Project Management, UX, SharePoint, Coaching, Management, ASP.NET, Agile Methodologies, Microsoft SQL Server, C#, Software Development, ASP, SQL, XML, SDLC, LINQ, Requirements Analysis, SOA, AJAX, Telerik, Visual Studio, DotNetNuke, CSS, Web Applications, HTML + CSS, ASP.NET AJAX, JavaScript, HTML, IIS, Subversion, Scrum, jQuery, .NET, Sitefinity CMS, Agile, User Experience, Entity Framework, Integration, XSLT, ASP.NET MVC, IT Management, DB2, Toastmasters, Training, Web Content Management
Education
CSU Sacramento 1994 — 1997
Tennessee Temple University 1982 — 1985
Mary Hernandez Mary Hernandez's Household Credit Services Experience January 1996 - January 2000
Job Account Clerk Human Resource (King City, CA School District)
Industry Banking
Experience
Capital One May 2012 - April 2013
HSBC Technology Services January 2002 - May 2012
HSBC Card Services January 2000 - May 2002
Household Credit Services January 1996 - January 2000
Household Credit Services January 1992 - January 1996
Household Credit Services October 1987 - January 1992
Skills
Project Portfolio..., Software Documentation, Quality Assurance, Testing, Cross-functional Team..., Project Management, Analysis, Management, Project Planning, Strategy, Training, Troubleshooting, Management Consulting, Business Requirements, Budgets, Forecasting, Marketing, Time Management, Negotiation, Information Technology, Teamwork, Business Analysis
Education
The George Washington University - School of Business 2003 — 2005
Masters Certificate, Project Management
Hartnell College 1982 — 1986
Associate of Arts (AA), General Education/Business
Capital One May 2012 - April 2013
HSBC Technology Services January 2002 - May 2012
HSBC Card Services January 2000 - May 2002
Household Credit Services January 1996 - January 2000
Household Credit Services January 1992 - January 1996
Household Credit Services October 1987 - January 1992
Skills
Project Portfolio..., Software Documentation, Quality Assurance, Testing, Cross-functional Team..., Project Management, Analysis, Management, Project Planning, Strategy, Training, Troubleshooting, Management Consulting, Business Requirements, Budgets, Forecasting, Marketing, Time Management, Negotiation, Information Technology, Teamwork, Business Analysis
Education
The George Washington University - School of Business 2003 — 2005
Masters Certificate, Project Management
Hartnell College 1982 — 1986
Associate of Arts (AA), General Education/Business
Thomas Bezinque Thomas Bezinque's Household Credit Services Experience May 1988 - August 1988
Job Controller at Metric Manufacturing Company
Industry Management Consulting
Experience
Metric Manufacturing February 2012 - Present
Siemens Water Technologies July 2012 - September 2012
Greenridge Realty June 2011 - April 2012
Business Strategy, Inc. February 1997 - May 2011
Fox Jewelers August 1991 - February 1997
General Funding May 1990 - August 1990
Household Credit Services May 1988 - August 1988
Skills
Accounts Receivable, Accounts Payable, Accounting, Payroll, Auditing, Invoicing, Customer Service, Human Resources, Internal Audit, Financial Reporting, Internal Controls
Education
Grand Valley State University 1987 — 1991
BBA, Finance
Metric Manufacturing February 2012 - Present
Siemens Water Technologies July 2012 - September 2012
Greenridge Realty June 2011 - April 2012
Business Strategy, Inc. February 1997 - May 2011
Fox Jewelers August 1991 - February 1997
General Funding May 1990 - August 1990
Household Credit Services May 1988 - August 1988
Skills
Accounts Receivable, Accounts Payable, Accounting, Payroll, Auditing, Invoicing, Customer Service, Human Resources, Internal Audit, Financial Reporting, Internal Controls
Education
Grand Valley State University 1987 — 1991
BBA, Finance
Thomas Tinajero Thomas Tinajero's Household Credit Services Experience 1998 - 2000
Job Product Manager at Capital One
Industry Financial Services
Experience
Capital One December 1996 - Present
HSBC 2004 - 2012
HSBC 2000 - 2004
Household Credit Services 1998 - 2000
Household Credit Services 1996 - 1998
Skills
Email Marketing, Analytics, Direct Marketing, Digital Marketing, Online Advertising, Customer Experience, Direct Mail, Marketing Strategy, Relationship Management, Digital Strategy, Financial Services, CRM, Program Management, Project Management, Credit Cards, Customer Acquisition, E-commerce, Segmentation, Product Management, Management, Strategy, Marketing, Integrated Marketing, Competitive Analysis, Strategic Partnerships, Budgets, SEO, Cross-functional Team..., Product Marketing
Education
Cal Poly Pomona
Bachelor of Science (B.S.), Business Administration
Capital One December 1996 - Present
HSBC 2004 - 2012
HSBC 2000 - 2004
Household Credit Services 1998 - 2000
Household Credit Services 1996 - 1998
Skills
Email Marketing, Analytics, Direct Marketing, Digital Marketing, Online Advertising, Customer Experience, Direct Mail, Marketing Strategy, Relationship Management, Digital Strategy, Financial Services, CRM, Program Management, Project Management, Credit Cards, Customer Acquisition, E-commerce, Segmentation, Product Management, Management, Strategy, Marketing, Integrated Marketing, Competitive Analysis, Strategic Partnerships, Budgets, SEO, Cross-functional Team..., Product Marketing
Education
Cal Poly Pomona
Bachelor of Science (B.S.), Business Administration
Imelda Natividad Imelda Natividad's Household Credit Services Experience 1996 - 1997
Job Financial Services Professional
Industry Financial Services
Experience
Capital One January 2005 - Present
HSBC January 1997 - January 2005
Household Credit Services 1996 - 1997
Household Credit Services March 1992 - January 1996
Skills
Accounting, Microsoft Office, Outlook, PeopleSoft, Lotus Notes
Education
Cal Poly San Luis Obispo 1981 — 1985
Business Administration and Management, General
Capital One January 2005 - Present
HSBC January 1997 - January 2005
Household Credit Services 1996 - 1997
Household Credit Services March 1992 - January 1996
Skills
Accounting, Microsoft Office, Outlook, PeopleSoft, Lotus Notes
Education
Cal Poly San Luis Obispo 1981 — 1985
Business Administration and Management, General
Catherine Gardner Catherine Gardner's Household Credit Services Experience July 1992 - November 1994
Job Director of Finance & Accounting at ENSTAR Natural Gas Company
Industry Utilities
Experience
ENSTAR Natural Gas Company November 2006 - Present
Vista Information Solutions, Inc. 1998 - 2000
Loral Test & Information Systems 1994 - 1996
Household Credit Services July 1992 - November 1994
Brown & Lawrence, Inc 1990 - 1992
Castle & Cooke 1989 - 1990
Roberts & Wright, CPAs 1988 - 1989
Skills
CPA, MBA, Financial Modeling, Process Improvement, Financial Reporting, Budgets, Forecasting, Internal Controls, Accounting, Financial Analysis, Sarbanes-Oxley Act, Strategic Planning, Internal Audit, Cost Accounting, GAAP, Variance Analysis, General Ledger, Capital Budgeting, Auditing, Financial Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Cash Management
Education
University of Phoenix 2002 — 2004
Master of Business Administration (MBA), Accounting
California State University-Fresno 1981 — 1985
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
ENSTAR Natural Gas Company November 2006 - Present
Vista Information Solutions, Inc. 1998 - 2000
Loral Test & Information Systems 1994 - 1996
Household Credit Services July 1992 - November 1994
Brown & Lawrence, Inc 1990 - 1992
Castle & Cooke 1989 - 1990
Roberts & Wright, CPAs 1988 - 1989
Skills
CPA, MBA, Financial Modeling, Process Improvement, Financial Reporting, Budgets, Forecasting, Internal Controls, Accounting, Financial Analysis, Sarbanes-Oxley Act, Strategic Planning, Internal Audit, Cost Accounting, GAAP, Variance Analysis, General Ledger, Capital Budgeting, Auditing, Financial Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Cash Management
Education
University of Phoenix 2002 — 2004
Master of Business Administration (MBA), Accounting
California State University-Fresno 1981 — 1985
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Peter D. George, Sr. Peter D. George, Sr.'s Household Credit Services Experience 2000 - 2001
Job Commercial Insurance at Arthur J. Gallagher & Co.
Industry Insurance
Experience
Arthur J. Gallagher & Co. November 2014 - Present
Aon Risk Solutions January 2012 - October 2014
Casa Bella Appraisals September 2008 - January 2012
Blue Shutters Development March 2004 - January 2012
Charles Schwab 2001 - 2003
Household Credit Services 2000 - 2001
BCI 1999 - 2000
Providian Financial 1995 - 1998
Skills
Property Management, Tax Credits, Historic Preservation, Real Estate Development, Real Estate Investment, Residential, REO, Real Estate Transactions, Landlord, Purchase, Foreclosures, Banking, Investment Properties, Real Estate, Loan Structuring, Residential Homes, Valuation, Financial Structuring, Small Business, Finance, Commercial Real Estate, Contract Negotiation, Investments, Landlords, Management, Risk Management, Strategic Planning, Insurance
Education
University of Missouri-Saint Louis
BS, Business
Loyola University New Orleans
Business Administration and Management, General
Arthur J. Gallagher & Co. November 2014 - Present
Aon Risk Solutions January 2012 - October 2014
Casa Bella Appraisals September 2008 - January 2012
Blue Shutters Development March 2004 - January 2012
Charles Schwab 2001 - 2003
Household Credit Services 2000 - 2001
BCI 1999 - 2000
Providian Financial 1995 - 1998
Skills
Property Management, Tax Credits, Historic Preservation, Real Estate Development, Real Estate Investment, Residential, REO, Real Estate Transactions, Landlord, Purchase, Foreclosures, Banking, Investment Properties, Real Estate, Loan Structuring, Residential Homes, Valuation, Financial Structuring, Small Business, Finance, Commercial Real Estate, Contract Negotiation, Investments, Landlords, Management, Risk Management, Strategic Planning, Insurance
Education
University of Missouri-Saint Louis
BS, Business
Loyola University New Orleans
Business Administration and Management, General
Derek Stenner's Household Credit Services Experience May 1994 - June 1996
Job Inbound Supply Chain Solutions Specialist Advisor
Industry Transportation/Trucking/Railroad
Experience
FedEx Services April 2013 - Present
FedEx Services October 2002 - April 2013
FedEx Services June 2000 - October 2002
FedEx Ground October 1998 - May 2000
FedEx Ground October 1996 - October 1998
Household Credit Services May 1994 - June 1996
Professional Hospitality Resources, Inc. March 1992 - May 1994
Skills
Collaboration, Microsoft Excel, Customer Service, MS Project, Management, Program Management, Project Management, Project Planning, Integration, Logistics, Team Building, Business Analysis, Process Improvement, Sales, Training, Transportation, Sales Operations, Microsoft Project, Cross-functional Team...
Education
Fox Valley Technical College 2014 — 2014
APICS CSCP Online Certification Training
Western Carolina University 2006 — 2008
MPM, Project Management
Old Dominion University 1992 — 1994
Business, Finance
Seattle Pacific University 1989 — 1991
Computer Science
FedEx Services April 2013 - Present
FedEx Services October 2002 - April 2013
FedEx Services June 2000 - October 2002
FedEx Ground October 1998 - May 2000
FedEx Ground October 1996 - October 1998
Household Credit Services May 1994 - June 1996
Professional Hospitality Resources, Inc. March 1992 - May 1994
Skills
Collaboration, Microsoft Excel, Customer Service, MS Project, Management, Program Management, Project Management, Project Planning, Integration, Logistics, Team Building, Business Analysis, Process Improvement, Sales, Training, Transportation, Sales Operations, Microsoft Project, Cross-functional Team...
Education
Fox Valley Technical College 2014 — 2014
APICS CSCP Online Certification Training
Western Carolina University 2006 — 2008
MPM, Project Management
Old Dominion University 1992 — 1994
Business, Finance
Seattle Pacific University 1989 — 1991
Computer Science
Vicki Bankston Vicki Bankston's Household Credit Services Experience 1992 - 1998
Job Independent Consultant Bankston Consulting, LLC
Industry Information Services
Experience
Bankston Consulting, LLC January 2007 - Present
TDS Telecom March 1998 - December 2006
Household Credit Services 1992 - 1998
Household International 1989 - 1992
Skills
Business Analysis, Change Management, Business Process..., Cross-functional Team..., Performance Management, Project Management, New Business Development, Contract Negotiation, Leadership, Strategy, Budgets, Telecommunications, Continuous Improvement, Customer Service, Six Sigma, Strategic Planning, Team Building, Team Leadership, Program Management, Vendor Management, Training, Organizational..., Management, Public Speaking, Consulting, Process Improvement, Information Technology
Education
University of Louisville 1976 — 1979
Master of Education (M.Ed.), Special Education - Vision Impairments
Morehead State University 1969 — 1973
Bachelor of Arts (BA), English Literature and Linguistics
Trinity International University
MACS, Christian/Theological Studies, Currently Enrolled
Bankston Consulting, LLC January 2007 - Present
TDS Telecom March 1998 - December 2006
Household Credit Services 1992 - 1998
Household International 1989 - 1992
Skills
Business Analysis, Change Management, Business Process..., Cross-functional Team..., Performance Management, Project Management, New Business Development, Contract Negotiation, Leadership, Strategy, Budgets, Telecommunications, Continuous Improvement, Customer Service, Six Sigma, Strategic Planning, Team Building, Team Leadership, Program Management, Vendor Management, Training, Organizational..., Management, Public Speaking, Consulting, Process Improvement, Information Technology
Education
University of Louisville 1976 — 1979
Master of Education (M.Ed.), Special Education - Vision Impairments
Morehead State University 1969 — 1973
Bachelor of Arts (BA), English Literature and Linguistics
Trinity International University
MACS, Christian/Theological Studies, Currently Enrolled
Lonnie Talbert's Household Credit Services Experience January 1997 - April 1999
Job Chief Operating Officer at Southwest Capital Bank
Industry Financial Services
Experience
Southwest Capital Bank April 2014 - Present
Bank of America August 2012 - April 2014
Action Coach New Mexico February 2012 - August 2012
Heritage May 2011 - December 2011
First Community Bank October 2007 - May 2011
Summitt Electric Supply April 2007 - October 2007
Citi Cards January 2003 - April 2007
Citi Cards December 2001 - January 2003
Citi Cards April 1999 - December 2001
Household Credit Services January 1997 - April 1999
Skills
Conflict Resolution, Coaching, Continuous Improvement, Mentoring, Expense Management, Process Improvement, Revenue Cycle, Leading People, Operational Efficiency, IT Strategy, Leadership Development, Performance Management, Project Execution, Leadership, Project Management, Management, Program Management, Team Building, Strategic Planning, Business Development, Customer Satisfaction, Six Sigma, Call Centers, Management Consulting, Change Management, Banking, Credit, Customer Service, Risk Management, P&L Management, Vendor Management, Executive Management, Talent Management, Executive Coaching, Operations Management, Strategy, Loans, Business Process..., Training, Business Analysis, Business Planning, Financial Services, Mergers & Acquisitions, Financial Analysis, Business Strategy, Cross-functional Team..., Portfolio Management, Credit Cards, Retail Banking
Education
Jacksonville University 1982 — 1986
BS, Business Administration
Southwest Capital Bank April 2014 - Present
Bank of America August 2012 - April 2014
Action Coach New Mexico February 2012 - August 2012
Heritage May 2011 - December 2011
First Community Bank October 2007 - May 2011
Summitt Electric Supply April 2007 - October 2007
Citi Cards January 2003 - April 2007
Citi Cards December 2001 - January 2003
Citi Cards April 1999 - December 2001
Household Credit Services January 1997 - April 1999
Skills
Conflict Resolution, Coaching, Continuous Improvement, Mentoring, Expense Management, Process Improvement, Revenue Cycle, Leading People, Operational Efficiency, IT Strategy, Leadership Development, Performance Management, Project Execution, Leadership, Project Management, Management, Program Management, Team Building, Strategic Planning, Business Development, Customer Satisfaction, Six Sigma, Call Centers, Management Consulting, Change Management, Banking, Credit, Customer Service, Risk Management, P&L Management, Vendor Management, Executive Management, Talent Management, Executive Coaching, Operations Management, Strategy, Loans, Business Process..., Training, Business Analysis, Business Planning, Financial Services, Mergers & Acquisitions, Financial Analysis, Business Strategy, Cross-functional Team..., Portfolio Management, Credit Cards, Retail Banking
Education
Jacksonville University 1982 — 1986
BS, Business Administration
Veronica Latonio Veronica Latonio's Household Credit Services Experience 2001 - 2002
Job Director of Collections and Treasury at South Norfolk Jordan Bridge, LLC.
Industry Transportation/Trucking/Railroad
Experience
South Norfolk Jordan Bridge, LLC. February 2014 - Present
Capital One August 2012 - December 2013
HSBC (US Cards acquired by Capital One in 2012) June 2010 - May 2012
HSBC May 2008 - May 2010
HSBC September 2009 - April 2010
HSBC / Household Credit Services (acquired by HSBC in 2003) 2002 - 2008
Household Credit Services 2001 - 2002
Consulate of Italy September 1996 - September 2001
Skills
Offshoring, Operational Risk, Risk Management, Process Improvement, Banking, Call Center, Operations, Collections, Coaching, Call Centers, Training, Leadership, Team Leadership, Project Management, Communication, Negotiation, Influence Others, Cross-functional Team..., Management
Education
Norfolk State University 1992 — 1994
Bachelor of Arts, Public Administration
University of Maryland - Munich 1990 — 1992
Associate of Arts, Management Studies
Naples American High School
South Norfolk Jordan Bridge, LLC. February 2014 - Present
Capital One August 2012 - December 2013
HSBC (US Cards acquired by Capital One in 2012) June 2010 - May 2012
HSBC May 2008 - May 2010
HSBC September 2009 - April 2010
HSBC / Household Credit Services (acquired by HSBC in 2003) 2002 - 2008
Household Credit Services 2001 - 2002
Consulate of Italy September 1996 - September 2001
Skills
Offshoring, Operational Risk, Risk Management, Process Improvement, Banking, Call Center, Operations, Collections, Coaching, Call Centers, Training, Leadership, Team Leadership, Project Management, Communication, Negotiation, Influence Others, Cross-functional Team..., Management
Education
Norfolk State University 1992 — 1994
Bachelor of Arts, Public Administration
University of Maryland - Munich 1990 — 1992
Associate of Arts, Management Studies
Naples American High School
Thomas Driver Thomas Driver's Household Credit Services Experience July 1997 - June 1999
Job Finance and Retail Real Estate Professional
Industry Real Estate
Experience
Lane Bryant October 2014 - Present
Big Lots, Inc July 1999 - October 2014
Household Credit Services July 1997 - June 1999
World Book Financial Services October 1991 - June 1997
Skills
Competitive Analysis, Retail, Analytics, Market Research, Forecasting, Market Analysis, Data Analysis, Marketing Strategy, Strategic Planning, Market Planning, Segmentation, Competitive Intelligence, Management, Analysis, Marketing, Leadership, Strategy, Team Leadership, Customer Insight
Education
Capital University - School of Management 1994 — 1996
MBA, Business Administration
The Ohio State University 1988 — 1993
Business Administration, Marketing
Lane Bryant October 2014 - Present
Big Lots, Inc July 1999 - October 2014
Household Credit Services July 1997 - June 1999
World Book Financial Services October 1991 - June 1997
Skills
Competitive Analysis, Retail, Analytics, Market Research, Forecasting, Market Analysis, Data Analysis, Marketing Strategy, Strategic Planning, Market Planning, Segmentation, Competitive Intelligence, Management, Analysis, Marketing, Leadership, Strategy, Team Leadership, Customer Insight
Education
Capital University - School of Management 1994 — 1996
MBA, Business Administration
The Ohio State University 1988 — 1993
Business Administration, Marketing
Vernon Ryder Vernon Ryder's Household Credit Services Experience May 1995 - June 1998
Job Detective at Chesapeake Police Department
Industry Law Enforcement
Experience
Chesapeake Police Department June 1998 - Present
Chesapeake Police Department June 1998 - Present
Household Credit Services May 1995 - June 1998
Skills
Patrol, Enforcement, Interrogation, Criminal Justice, Crime Prevention, Police, Criminal Investigations, Field Training, Community Policing, Field Training Officer, Evidence, Law Enforcement..., Firearms, Hostage Negotiator, Police Training, Law Enforcement, Homeland Security, Investigation, Public Safety
Education
Old Dominion University 1992 — 1996
Bachelor of Applied Science (BASc), Criminal Justice/Sociology
Chesapeake Police Department June 1998 - Present
Chesapeake Police Department June 1998 - Present
Household Credit Services May 1995 - June 1998
Skills
Patrol, Enforcement, Interrogation, Criminal Justice, Crime Prevention, Police, Criminal Investigations, Field Training, Community Policing, Field Training Officer, Evidence, Law Enforcement..., Firearms, Hostage Negotiator, Police Training, Law Enforcement, Homeland Security, Investigation, Public Safety
Education
Old Dominion University 1992 — 1996
Bachelor of Applied Science (BASc), Criminal Justice/Sociology
Veronica Tapia Veronica Tapia's Household Credit Services Experience 1998 - 2004
Job Financial Services Professional
Industry Financial Services
Experience
Lopez Tax Service January 2014 - Present
Capital One/HSBC 2004 - Present
Household Credit Services 1998 - 2004
Household Credit Services 1996 - 1998
Monterey County 1995 - 1996
Skills
Fraud, Fraud Detection, Investigation, Analysis, Research, Summary Reports, Customer Service, Accounting, Training, Mentoring, Data Entry, Mathematics, Highly detail oriented, Time Management, Customer Satisfaction, Credit Cards, Management, Accounts Receivable
Education
Heald College-Salinas
Associate of Science (AS), Accounting
Lopez Tax Service January 2014 - Present
Capital One/HSBC 2004 - Present
Household Credit Services 1998 - 2004
Household Credit Services 1996 - 1998
Monterey County 1995 - 1996
Skills
Fraud, Fraud Detection, Investigation, Analysis, Research, Summary Reports, Customer Service, Accounting, Training, Mentoring, Data Entry, Mathematics, Highly detail oriented, Time Management, Customer Satisfaction, Credit Cards, Management, Accounts Receivable
Education
Heald College-Salinas
Associate of Science (AS), Accounting
Scott Anton, CGMP Scott Anton, CGMP's Household Credit Services Experience 1994 - 1996
Job Sales Manager at Pala Casino Spa and Resort
Industry Hospitality
Experience
Pala Casino Spa and Resort July 2011 - Present
Klemmer & Associates 2011 - 2012
Pala Casino Spa and Resort February 2005 - July 2011
Expedia 2000 - 2003
Household Credit Services 1994 - 1996
Skills
Hotels, Team Building, Promotions, Customer Relations, Event Management, Access, Incentives, Building Relationships, Process Improvement, Hospitality Management, Meeting Planning, Hospitality Industry, Food & Beverage, Process Scheduler, Gaming Industry, Social Networking, Event Planning, Customer Satisfaction, Marketing, Sales, Marketing Strategy, Inventory Management, Catering, Corporate Events, Training, Database Marketing, Management, Hotel Management, Restaurants, Trade Shows, Pre-opening, Strategic Planning, Guest Service Management, Leadership, Hiring, Coaching
Education
University of Nevada Las Vegas Lee Business School 2001 — 2003
BS, Managerial Finance
Indiana University Bloomington 1981 — 1983
Pala Casino Spa and Resort July 2011 - Present
Klemmer & Associates 2011 - 2012
Pala Casino Spa and Resort February 2005 - July 2011
Expedia 2000 - 2003
Household Credit Services 1994 - 1996
Skills
Hotels, Team Building, Promotions, Customer Relations, Event Management, Access, Incentives, Building Relationships, Process Improvement, Hospitality Management, Meeting Planning, Hospitality Industry, Food & Beverage, Process Scheduler, Gaming Industry, Social Networking, Event Planning, Customer Satisfaction, Marketing, Sales, Marketing Strategy, Inventory Management, Catering, Corporate Events, Training, Database Marketing, Management, Hotel Management, Restaurants, Trade Shows, Pre-opening, Strategic Planning, Guest Service Management, Leadership, Hiring, Coaching
Education
University of Nevada Las Vegas Lee Business School 2001 — 2003
BS, Managerial Finance
Indiana University Bloomington 1981 — 1983
Alexandra Matei Alexandra Matei's Household Credit Services Experience February 2003 - June 2005
Job Director Digital Developed Markets at Visa
Industry Financial Services
Experience
Visa December 2013 - Present
Visa December 2012 - November 2013
Capital One Financial / HSBC Card & Retail Services 15+ Years Financial Industry Experience May 2012 - December 2012
HSBC Card Services June 2010 - May 2012
Development Executive Networking 2009 - May 2012
HSBC Card Services June 2005 - 2009
Household Credit Services February 2003 - June 2005
Household Credit Services June 2000 - February 2003
Household Credit Services July 1996 - June 2000
Skills
Product Development, Performance Management, Direct Marketing, Budgeting, Marketing Management, Vendor Management, Product Management, Strategic Planning, Team Leadership, Forecasting, Marketing Strategy, Credit Cards, Project Management, Relationship Management, Banking, CRM, Contract Negotiation, Budgets, Email Marketing, Call Centers, Program Management, Strategy, Cross-functional Team..., Analysis, Customer Experience, Management, Business Analysis, Analytics, Process Improvement, Marketing, Business Strategy, Financial Services, Business Development, Strategic Partnerships, Product Marketing, Market Research, Training, Project Planning, Online Marketing, Negotiation, Competitive Analysis, Segmentation, Customer Acquisition, E-commerce, Risk Management
Education
Golden Gate University
BS, Business Management
University of Phoenix
MBA, Global Management
Visa December 2013 - Present
Visa December 2012 - November 2013
Capital One Financial / HSBC Card & Retail Services 15+ Years Financial Industry Experience May 2012 - December 2012
HSBC Card Services June 2010 - May 2012
Development Executive Networking 2009 - May 2012
HSBC Card Services June 2005 - 2009
Household Credit Services February 2003 - June 2005
Household Credit Services June 2000 - February 2003
Household Credit Services July 1996 - June 2000
Skills
Product Development, Performance Management, Direct Marketing, Budgeting, Marketing Management, Vendor Management, Product Management, Strategic Planning, Team Leadership, Forecasting, Marketing Strategy, Credit Cards, Project Management, Relationship Management, Banking, CRM, Contract Negotiation, Budgets, Email Marketing, Call Centers, Program Management, Strategy, Cross-functional Team..., Analysis, Customer Experience, Management, Business Analysis, Analytics, Process Improvement, Marketing, Business Strategy, Financial Services, Business Development, Strategic Partnerships, Product Marketing, Market Research, Training, Project Planning, Online Marketing, Negotiation, Competitive Analysis, Segmentation, Customer Acquisition, E-commerce, Risk Management
Education
Golden Gate University
BS, Business Management
University of Phoenix
MBA, Global Management
Frank Cannistra Frank Cannistra's Household Credit Services Experience May 2006 - October 2006
Job Technologist and Champion for Good, at Capital One
Industry Financial Services
Experience
Capital One February 2015 - Present
Self -Employed January 2009 - Present
HSBC Card Services March 2001 - Present
Capital One October 2013 - January 2015
Capital One May 2012 - October 2013
HSBC 2001 - 2008
Household Credit Services May 2006 - October 2006
Household Credit Services March 2001 - May 2006
Holiday Inn January 1999 - March 2001
Skills
PowerPoint, Microsoft Office, Customer Service, Visio, Excel, Word, Process Improvement, Analysis, Dreamweaver, Photoshop, Illustrator, HTML + CSS, Web Design, CSS, jQuery, Microsoft Excel, Microsoft Word, Business Analysis, Access, Leadership, Analytics, Social Media, Project Management, Adobe Creative Suite, Vendor Management
Education
Illinois Institute of Art 2002 — 2005
Bachelor of Fine Arts (BFA), Digital Arts
Elmhurst College 2001 — 2002
N/A, Interdisciplinary Communications
Capital One February 2015 - Present
Self -Employed January 2009 - Present
HSBC Card Services March 2001 - Present
Capital One October 2013 - January 2015
Capital One May 2012 - October 2013
HSBC 2001 - 2008
Household Credit Services May 2006 - October 2006
Household Credit Services March 2001 - May 2006
Holiday Inn January 1999 - March 2001
Skills
PowerPoint, Microsoft Office, Customer Service, Visio, Excel, Word, Process Improvement, Analysis, Dreamweaver, Photoshop, Illustrator, HTML + CSS, Web Design, CSS, jQuery, Microsoft Excel, Microsoft Word, Business Analysis, Access, Leadership, Analytics, Social Media, Project Management, Adobe Creative Suite, Vendor Management
Education
Illinois Institute of Art 2002 — 2005
Bachelor of Fine Arts (BFA), Digital Arts
Elmhurst College 2001 — 2002
N/A, Interdisciplinary Communications
Selina Perez-Renner Selina Perez-Renner's Household Credit Services Experience 1992 - 1994
Job AVPInternal Controls Section Manager
Industry Financial Services
Experience
Citi December 2011 - Present
lia sophia Jewelry October 2011 - December 2014
HSBC 2008 - 2011
HSBC 2004 - 2008
Household International 1996 - 2004
Household International 1994 - 1996
Household Credit Services 1992 - 1994
Gold Key Resorts 1991 - 1992
Skills
Leadership, Project Management, Analysis, Team-oriented, Risk Management, Process Improvement, Relationship Management, Customer Service, Change Management, Performance Management, Operations Management, Team Building, Quality Assurance, Program Management, Training, Management, Time Management, Policy, Finance
Education
Strayer University (VA) 2006 — 2011
Master of Business Administration, Management
Old Dominion University 1994 — 1999
Bachelor of Science, Criminal Justice
Tidewater Community College 1991 — 1994
Associate in Applied Science, Administration of Justice
Citi December 2011 - Present
lia sophia Jewelry October 2011 - December 2014
HSBC 2008 - 2011
HSBC 2004 - 2008
Household International 1996 - 2004
Household International 1994 - 1996
Household Credit Services 1992 - 1994
Gold Key Resorts 1991 - 1992
Skills
Leadership, Project Management, Analysis, Team-oriented, Risk Management, Process Improvement, Relationship Management, Customer Service, Change Management, Performance Management, Operations Management, Team Building, Quality Assurance, Program Management, Training, Management, Time Management, Policy, Finance
Education
Strayer University (VA) 2006 — 2011
Master of Business Administration, Management
Old Dominion University 1994 — 1999
Bachelor of Science, Criminal Justice
Tidewater Community College 1991 — 1994
Associate in Applied Science, Administration of Justice
Tony Westover Tony Westover's Household Credit Services Experience 1999 - 2001
Job Vice President Consulting Associate at The TriZetto Group
Industry Computer Software
Experience
The TriZetto Group January 2012 - Present
TriZetto 2009 - 2012
TriZetto Group, Inc 2007 - January 2008
QCSI (Aquired by TriZetto) 2005 - 2006
myHealthBank (Aquired by QCSI) 2004 - 2005
myHealthBank (Aquired by QCSI) 2002 - 2004
Home Maker 2001 - 2002
Household Credit Services 1999 - 2001
Fred Meyer 1997 - 1999
UPS 1987 - 1997
Education
Concordia University-Portland 1993 — 1995
Business Management and Communication
The TriZetto Group January 2012 - Present
TriZetto 2009 - 2012
TriZetto Group, Inc 2007 - January 2008
QCSI (Aquired by TriZetto) 2005 - 2006
myHealthBank (Aquired by QCSI) 2004 - 2005
myHealthBank (Aquired by QCSI) 2002 - 2004
Home Maker 2001 - 2002
Household Credit Services 1999 - 2001
Fred Meyer 1997 - 1999
UPS 1987 - 1997
Education
Concordia University-Portland 1993 — 1995
Business Management and Communication
Frances Graham Frances Graham's Household Credit Services Experience April 1988 - November 2001
Job RISK MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT CONSULTANT
Industry Management Consulting
Experience
Risk Management and Organizational Development Professional March 2014 - Present
ING March 2011 - March 2014
Chiavetta Management Advisors March 2010 - April 2012
HSBC June 2008 - July 2009
HSBC August 2007 - May 2008
HSBC November 2001 - July 2007
Household Credit Services April 1988 - November 2001
Skills
Portfolio Management, Risk Management, Analytics, Banking, Financial Risk, Financial Services, Strategy, Vendor Management, Business Process, Program Management, Business Strategy, Change Management, Strategic Planning, Business Analysis, Credit Risk, Management Consulting, Project Management, Leadership, Credit Cards, Management, Information Security, Credit, Process Improvement, Financial Analysis
Education
University of San Francisco 1998 — 2000
Masters, Organizational Development
California State University-Chico 1980 — 1985
Bachelor of Science, Business Administration
Risk Management and Organizational Development Professional March 2014 - Present
ING March 2011 - March 2014
Chiavetta Management Advisors March 2010 - April 2012
HSBC June 2008 - July 2009
HSBC August 2007 - May 2008
HSBC November 2001 - July 2007
Household Credit Services April 1988 - November 2001
Skills
Portfolio Management, Risk Management, Analytics, Banking, Financial Risk, Financial Services, Strategy, Vendor Management, Business Process, Program Management, Business Strategy, Change Management, Strategic Planning, Business Analysis, Credit Risk, Management Consulting, Project Management, Leadership, Credit Cards, Management, Information Security, Credit, Process Improvement, Financial Analysis
Education
University of San Francisco 1998 — 2000
Masters, Organizational Development
California State University-Chico 1980 — 1985
Bachelor of Science, Business Administration
Jonnie Smurthwaite's Household Credit Services Experience October 2000 - December 2002
Job Oracle Applications Functional Lead and Project Manager at Camping World and Good Sam
Industry Retail
Experience
Skills January 1998 - Present
Camping World and Good Sam September 2013 - Present
Webroot May 2012 - June 2013
Webroot Software June 2011 - April 2012
TeleTech February 2008 - July 2011
World Financial Group April 2001 - December 2009
Household Credit Services October 2000 - December 2002
Andersen Consulting June 1999 - October 2000
Missionary Training Center January 1998 - June 1999
Skills
Team Leadership, Management, Oracle, Oracle E-Business Suite, SQL, Oracle Applications, Oracle R12 Financials, Oracle Implementations, Oracle Financials, Financial Analysis, Project Management, Change Management, Process Improvement, Databases, Software Development, Business Analysis, ITIL, Security, Analysis, Software Documentation, PL/SQL, ERP, System Administration, Oracle HR, Access, Business Intelligence, Visio, Oracle Discoverer, Hyperion Enterprise, Budgets, Call Centers, Vendor Management, Sarbanes-Oxley Act, Business Process..., E-Business Tax, Hyperion, Call Center, Subledger Accounting
Education
Brigham Young University 1991 — 2000
Master's
Skills January 1998 - Present
Camping World and Good Sam September 2013 - Present
Webroot May 2012 - June 2013
Webroot Software June 2011 - April 2012
TeleTech February 2008 - July 2011
World Financial Group April 2001 - December 2009
Household Credit Services October 2000 - December 2002
Andersen Consulting June 1999 - October 2000
Missionary Training Center January 1998 - June 1999
Skills
Team Leadership, Management, Oracle, Oracle E-Business Suite, SQL, Oracle Applications, Oracle R12 Financials, Oracle Implementations, Oracle Financials, Financial Analysis, Project Management, Change Management, Process Improvement, Databases, Software Development, Business Analysis, ITIL, Security, Analysis, Software Documentation, PL/SQL, ERP, System Administration, Oracle HR, Access, Business Intelligence, Visio, Oracle Discoverer, Hyperion Enterprise, Budgets, Call Centers, Vendor Management, Sarbanes-Oxley Act, Business Process..., E-Business Tax, Hyperion, Call Center, Subledger Accounting
Education
Brigham Young University 1991 — 2000
Master's
Tracy B. Meyers, GRI Tracy B. Meyers, GRI's Household Credit Services Experience 1992 - 1994
Job RE/MAX Reliance
Industry Real Estate
Experience
RE/MAX Reliance March 2014 - Present
Paul W. Meyers, Inc Real Estate May 1994 - March 2014
Household Credit Services 1992 - 1994
Skills
First Time Home Buyers, Sellers, Buyer Representation, Short Sales, New Home Sales, Foreclosures, Listings, Residential Homes, Investment Properties, Referrals, Real Estate Transactions, Selling, Negotiation, Seller Representation, Real Estate Development, Rentals, 1031 Exchanges, Single Family Homes, ABR, New Homes, Real Property, Marketing, Income Properties, Move Up Buyers, Listing Homes, Seniors, FHA, Home Staging, Buyers, Relocation, Townhomes, Real Estate, Investors, Condos, Sales, SFR
Education
Eastern Mennonite University 1986 — 1991
BA, English Literature
Christopher Dock Mennonite High School 1982 — 1986
Diploma, Academics
RE/MAX Reliance March 2014 - Present
Paul W. Meyers, Inc Real Estate May 1994 - March 2014
Household Credit Services 1992 - 1994
Skills
First Time Home Buyers, Sellers, Buyer Representation, Short Sales, New Home Sales, Foreclosures, Listings, Residential Homes, Investment Properties, Referrals, Real Estate Transactions, Selling, Negotiation, Seller Representation, Real Estate Development, Rentals, 1031 Exchanges, Single Family Homes, ABR, New Homes, Real Property, Marketing, Income Properties, Move Up Buyers, Listing Homes, Seniors, FHA, Home Staging, Buyers, Relocation, Townhomes, Real Estate, Investors, Condos, Sales, SFR
Education
Eastern Mennonite University 1986 — 1991
BA, English Literature
Christopher Dock Mennonite High School 1982 — 1986
Diploma, Academics
Kim Glaser Kim Glaser's Household Credit Services Experience 2002 - 2003
Job Manager III, Contact and Workforce Management
Industry Financial Services
Experience
Hyundai Capital America June 2014 - January 2015
Capital One February 2013 - 2014
Capital One January 2011 - February 2013
HSBC July 2009 - January 2011
HSBC December 2006 - July 2009
HSBC 2003 - December 2006
Household Credit Services 2002 - 2003
Household Credit Services 2001 - 2002
Household Credit Services 2000 - 2001
Household Credit Services August 1999 - 2000
Skills
Leadership, Management, Critical Thinking, IT Operations, IT Service Management, Business Process..., Business Process..., Operations Management, Vendor Management, Project Management, Change Management, Risk Management, Business Analysis, SDLC, Business Requirements, Business Intelligence, Data Modeling, Reporting & Analysis, People Development, Financial Services, Contact Centers, Credit Cards, Portfolio Management, Credit Risk, Loss Mitigation, Agile Project Management, SharePoint, Outlook, PowerPoint, Version One, PMI Trained, Networking, ITIL v3 Foundations..., CompTIA, Microsoft Office, WordPress, Web Development
Education
New Horizons Computer Learning Center
Information Technology
Colorado Technical University-Sioux Falls 2001 — 2002
Information Technology
Southeast Technical Institute 2000 — 2001
Information Technology
Roosevelt High School 1991 — 1995
Diploma
Hyundai Capital America June 2014 - January 2015
Capital One February 2013 - 2014
Capital One January 2011 - February 2013
HSBC July 2009 - January 2011
HSBC December 2006 - July 2009
HSBC 2003 - December 2006
Household Credit Services 2002 - 2003
Household Credit Services 2001 - 2002
Household Credit Services 2000 - 2001
Household Credit Services August 1999 - 2000
Skills
Leadership, Management, Critical Thinking, IT Operations, IT Service Management, Business Process..., Business Process..., Operations Management, Vendor Management, Project Management, Change Management, Risk Management, Business Analysis, SDLC, Business Requirements, Business Intelligence, Data Modeling, Reporting & Analysis, People Development, Financial Services, Contact Centers, Credit Cards, Portfolio Management, Credit Risk, Loss Mitigation, Agile Project Management, SharePoint, Outlook, PowerPoint, Version One, PMI Trained, Networking, ITIL v3 Foundations..., CompTIA, Microsoft Office, WordPress, Web Development
Education
New Horizons Computer Learning Center
Information Technology
Colorado Technical University-Sioux Falls 2001 — 2002
Information Technology
Southeast Technical Institute 2000 — 2001
Information Technology
Roosevelt High School 1991 — 1995
Diploma
Douglas Cockerham Douglas Cockerham's Household Credit Services Experience March 2003 - March 2006
Job Chief Technologist at Homes Store
Industry Real Estate
Experience
Homes Store September 2011 - Present
HSBC March 2006 - September 2011
Household Credit Services March 2003 - March 2006
Household Credit Services February 2001 - March 2003
Household Credit Services July 2000 - February 2001
Harrah's Casino July 1999 - July 2000
Rainbow Hotel and Casino March 1994 - July 1999
Skills
Web Design, Web Development, PHP, MySQL, Apple Macintosh, HTML + CSS, Visual Basic, .NET, J2EE, Unix, Remote Management, jQuery, Real Estate, Photoshop, Digital Photography, Scuba Diving, Java Enterprise Edition, HTML, Oracle, Remote Infrastructure..., Software Project..., Integration, Agile Methodologies, IT Strategy, Database Design, Requirements Gathering, SOA, Requirements Analysis, Visio, Strategy, Agile Project Management, Management, Analytics, Leadership, Enterprise Architecture, Databases, Business Intelligence, Software Development, AJAX, Troubleshooting, OS X, CSS, Mac, SQL, Access, Architecture, SharePoint, SDLC, Web Applications, Web Services
Education
American School of Real Estate 2011 — 2012
Real Estate Associate
Northeast Louisiana Technical College 1992 — 1994
Comp Sci, Psy, Eng
Arkansas Tech University 1988 — 1990
EEng
Homes Store September 2011 - Present
HSBC March 2006 - September 2011
Household Credit Services March 2003 - March 2006
Household Credit Services February 2001 - March 2003
Household Credit Services July 2000 - February 2001
Harrah's Casino July 1999 - July 2000
Rainbow Hotel and Casino March 1994 - July 1999
Skills
Web Design, Web Development, PHP, MySQL, Apple Macintosh, HTML + CSS, Visual Basic, .NET, J2EE, Unix, Remote Management, jQuery, Real Estate, Photoshop, Digital Photography, Scuba Diving, Java Enterprise Edition, HTML, Oracle, Remote Infrastructure..., Software Project..., Integration, Agile Methodologies, IT Strategy, Database Design, Requirements Gathering, SOA, Requirements Analysis, Visio, Strategy, Agile Project Management, Management, Analytics, Leadership, Enterprise Architecture, Databases, Business Intelligence, Software Development, AJAX, Troubleshooting, OS X, CSS, Mac, SQL, Access, Architecture, SharePoint, SDLC, Web Applications, Web Services
Education
American School of Real Estate 2011 — 2012
Real Estate Associate
Northeast Louisiana Technical College 1992 — 1994
Comp Sci, Psy, Eng
Arkansas Tech University 1988 — 1990
EEng
Cal Moffett Cal Moffett's Household Credit Services Experience October 1995 - February 1997
Job Software Application Developer at Service Station Computer Systems
Industry Computer Software
Experience
Service Station Computer Systems March 2011 - Present
HIgherMath.com March 1997 - Present
General Nanotechnology June 1999 - February 2011
WorkSmart 2007 - 2011
Bookette Software September 1998 - December 2003
SOFTBANK Content Services 1997 - 1998
Household Credit Services October 1995 - February 1997
United States Postal Service, Information Systems Service Center (USPS ISSC) April 1994 - October 1995
Smart Books April 1993 - June 1994
Sony PDSC 1992 - 1993
Skills
Visual Studio, SQL, Microsoft SQL Server, Database Design, Programming, C++, Databases, SDLC, Visual Basic, JavaScript, ASP.NET, Windows, Program Management, Software Documentation, OOP, Software Development, Agile Methodologies, Project Management, Access, Data Mining, Software Engineering, XML, Web Services, C#, Software Design, C
Education
Brigham Young University 1973 — 1980
BS, Mathematics
Farmington High School 1970 — 1973
Service Station Computer Systems March 2011 - Present
HIgherMath.com March 1997 - Present
General Nanotechnology June 1999 - February 2011
WorkSmart 2007 - 2011
Bookette Software September 1998 - December 2003
SOFTBANK Content Services 1997 - 1998
Household Credit Services October 1995 - February 1997
United States Postal Service, Information Systems Service Center (USPS ISSC) April 1994 - October 1995
Smart Books April 1993 - June 1994
Sony PDSC 1992 - 1993
Skills
Visual Studio, SQL, Microsoft SQL Server, Database Design, Programming, C++, Databases, SDLC, Visual Basic, JavaScript, ASP.NET, Windows, Program Management, Software Documentation, OOP, Software Development, Agile Methodologies, Project Management, Access, Data Mining, Software Engineering, XML, Web Services, C#, Software Design, C
Education
Brigham Young University 1973 — 1980
BS, Mathematics
Farmington High School 1970 — 1973
Tim Weber's Household Credit Services Experience January 1996 - January 1998
Job COO, Retail Payment Solutions at US Bank
Industry Financial Services
Experience
US Bank January 2011 - Present
Bank of America August 2004 - February 2009
Fleet Credit Card Services January 1998 - August 2004
First USA/First Chicago 1989 - 1999
Household Credit Services January 1996 - January 1998
Skills
Banking, Operations Management, Retail Payment Solutions, Contact Center..., Contact Centers, Customer Service, Customer Experience, Credit, Contact Center..., Customer Support, Credit Cards, Management
Education
Marquette University 1981 — 1983
MBA
Indiana University Bloomington 1977 — 1981
BS, Management
US Bank January 2011 - Present
Bank of America August 2004 - February 2009
Fleet Credit Card Services January 1998 - August 2004
First USA/First Chicago 1989 - 1999
Household Credit Services January 1996 - January 1998
Skills
Banking, Operations Management, Retail Payment Solutions, Contact Center..., Contact Centers, Customer Service, Customer Experience, Credit, Contact Center..., Customer Support, Credit Cards, Management
Education
Marquette University 1981 — 1983
MBA
Indiana University Bloomington 1977 — 1981
BS, Management
Eric Willuweit's Household Credit Services Experience November 1987 - April 2002
Job Project Manager at Allstate Insurance Corporation
Industry Insurance
Experience
Allstate Insurance Corporation March 2010 - Present
Allstate Insurance Corporation May 2006 - March 2010
Cendant April 2002 - March 2006
Household Credit Services November 1987 - April 2002
Skills
Call Center, Property & Casualty..., Management, Vendor Management, Performance Management, Direct Sales, Call Centers, Cross-functional Team..., Customer Retention, Leadership, Strategic Planning, Sales, Insurance, Program Management, Coaching, Team Leadership, Employee Benefits, Team Building, Change Management, Business Analysis, Customer Service, Training, Risk Management, Credit, Process Improvement, Financial Services, Casualty, General Insurance, Project Management
Education
Illinois State University 1986 — 1988
n/a, Communications
Allstate Insurance Corporation March 2010 - Present
Allstate Insurance Corporation May 2006 - March 2010
Cendant April 2002 - March 2006
Household Credit Services November 1987 - April 2002
Skills
Call Center, Property & Casualty..., Management, Vendor Management, Performance Management, Direct Sales, Call Centers, Cross-functional Team..., Customer Retention, Leadership, Strategic Planning, Sales, Insurance, Program Management, Coaching, Team Leadership, Employee Benefits, Team Building, Change Management, Business Analysis, Customer Service, Training, Risk Management, Credit, Process Improvement, Financial Services, Casualty, General Insurance, Project Management
Education
Illinois State University 1986 — 1988
n/a, Communications
Janet (Vaughn) Robinette, PMP,CSM,MPM, MBA, McFIN, ITIL Janet (Vaughn) Robinette, PMP,CSM,MPM, MBA, McFIN, ITIL's Household Credit Services Experience September 1993 - June 1996
Job Senior Consultant Project/Program Management at Verizon Business
Industry Information Technology and Services
Experience
Verizon Business March 2010 - Present
AOL Time Warner / AOL LLC February 2003 - January 2010
Cable & Wireless June 1996 - January 2003
Household Credit Services September 1993 - June 1996
Chevron (CITC) April 1991 - July 1993
US Navy January 1983 - June 1988
Skills
Program Management, Integration, ERP, PMO, Telecommunications, Process Management, Mergers, SAP R/3, Product Development, Business Strategy, Project Implementation, PMP, Change Management, Project Portfolio..., Process Engineering, Business Process, Business Analysis, Due Diligence, SDLC, Restructuring, Business Process..., PMI, IT Management, Divestitures, Cross-functional Team..., Team Building, Business Transformation, Project Management, MS Project, Mergers & Acquisitions
Education
American Graduate University 2013 — 2015
Master's Certification, Finance and Financial Management Services
American Graduate University
Masters, Project Management
American Graduate University 2010 — 2012
Masters Certificaion, Business Administration and Management, General
Old Dominion University
Masters Studies, Engineering Management (2002
California State University-East Bay 1988 — 1991
BS, CIS & Business Administration
Verizon Business March 2010 - Present
AOL Time Warner / AOL LLC February 2003 - January 2010
Cable & Wireless June 1996 - January 2003
Household Credit Services September 1993 - June 1996
Chevron (CITC) April 1991 - July 1993
US Navy January 1983 - June 1988
Skills
Program Management, Integration, ERP, PMO, Telecommunications, Process Management, Mergers, SAP R/3, Product Development, Business Strategy, Project Implementation, PMP, Change Management, Project Portfolio..., Process Engineering, Business Process, Business Analysis, Due Diligence, SDLC, Restructuring, Business Process..., PMI, IT Management, Divestitures, Cross-functional Team..., Team Building, Business Transformation, Project Management, MS Project, Mergers & Acquisitions
Education
American Graduate University 2013 — 2015
Master's Certification, Finance and Financial Management Services
American Graduate University
Masters, Project Management
American Graduate University 2010 — 2012
Masters Certificaion, Business Administration and Management, General
Old Dominion University
Masters Studies, Engineering Management (2002
California State University-East Bay 1988 — 1991
BS, CIS & Business Administration
Joseph Sennish Joseph Sennish's Household Credit Services Experience February 1989 - February 1996
Job President, Central Coast Consultants
Industry Management Consulting
Experience
Central Coast Consultants February 2006 - Present
Chase Card Services December 2000 - June 2006
JPMorgan Chase 2000 - 2006
USBank June 1998 - December 2000
First Data Corporation March 1997 - April 1998
Global Payments December 1995 - March 1997
Household Credit Services February 1989 - February 1996
US Army December 1980 - June 1986
Skills
Bankruptcy, Cost Reduction, Profit & Loss Management, Customer Relations, Credit, Contract Negotiation, Customer Service, Vendor Management, P&L, Operations Management, Compliance, Forecasting, Team Building, Financial Reporting, Strategic Planning, Loans, Budgeting, Financial Analysis, P&L Management, Process Improvement, Performance Improvement, Vendor Relations, Planning, Executive Management, Employee Engagement, Budgets, Project Planning, Management, CRM, Call Centers, Negotiation, Customer Satisfaction, Training, Recruiting, Portfolio Management, Risk Management, Mergers & Acquisitions, Banking, Customer Retention, Financial Services, Analysis, Strategy, Finance, Leadership, Business Planning, Business Development, Analytics, Credit Cards, Business Analysis, Sales
Education
Walden University 2002 — 2006
BS, International Business Management
Monterey Peninsula College 1982 — 1986
Business Management
Wayne State University 1977 — 1978
Farmington High School 1974 — 1977
College Prep
Central Coast Consultants February 2006 - Present
Chase Card Services December 2000 - June 2006
JPMorgan Chase 2000 - 2006
USBank June 1998 - December 2000
First Data Corporation March 1997 - April 1998
Global Payments December 1995 - March 1997
Household Credit Services February 1989 - February 1996
US Army December 1980 - June 1986
Skills
Bankruptcy, Cost Reduction, Profit & Loss Management, Customer Relations, Credit, Contract Negotiation, Customer Service, Vendor Management, P&L, Operations Management, Compliance, Forecasting, Team Building, Financial Reporting, Strategic Planning, Loans, Budgeting, Financial Analysis, P&L Management, Process Improvement, Performance Improvement, Vendor Relations, Planning, Executive Management, Employee Engagement, Budgets, Project Planning, Management, CRM, Call Centers, Negotiation, Customer Satisfaction, Training, Recruiting, Portfolio Management, Risk Management, Mergers & Acquisitions, Banking, Customer Retention, Financial Services, Analysis, Strategy, Finance, Leadership, Business Planning, Business Development, Analytics, Credit Cards, Business Analysis, Sales
Education
Walden University 2002 — 2006
BS, International Business Management
Monterey Peninsula College 1982 — 1986
Business Management
Wayne State University 1977 — 1978
Farmington High School 1974 — 1977
College Prep
Anthony Castaneda Anthony Castaneda's Household Credit Services Experience March 2000 - June 2002
Job Sales Representative at AIS Insurance
Industry Retail
Experience
AIS Auto Insurance Specialists January 2012 - Present
FREEWAY INSURANCE April 2011 - January 2012
Enterprise Rent-A-Car July 2009 - March 2011
Wells Fargo Financial November 2008 - June 2009
Best Buy May 2006 - November 2008
Household Credit Services March 2000 - June 2002
Skills
Leadership, Customer Service, Management, Sales, Marketing, Team Building, Account Management, Selling, Customer Retention, Coaching, Teamwork, Microsoft Excel, PowerPoint, Microsoft Word
Education
California State University-Long Beach 2005 — 2008
Bachelor of Arts, Liberal Arts; Business Economics
Hartnell College
Associates Degree, Business Administration
AIS Auto Insurance Specialists January 2012 - Present
FREEWAY INSURANCE April 2011 - January 2012
Enterprise Rent-A-Car July 2009 - March 2011
Wells Fargo Financial November 2008 - June 2009
Best Buy May 2006 - November 2008
Household Credit Services March 2000 - June 2002
Skills
Leadership, Customer Service, Management, Sales, Marketing, Team Building, Account Management, Selling, Customer Retention, Coaching, Teamwork, Microsoft Excel, PowerPoint, Microsoft Word
Education
California State University-Long Beach 2005 — 2008
Bachelor of Arts, Liberal Arts; Business Economics
Hartnell College
Associates Degree, Business Administration
Bruce Christensen Bruce Christensen's Household Credit Services Experience 1988 - 1992
Job SVP and General Manager, Home Improvement Products Group at Synchrony Financial
Industry Financial Services
Experience
Synchrony Financial June 2003 - Present
Conseco Finance / Mill Creek Bank / Green Tree Financial Corp. April 1996 - June 2003
Associates Corporation of North America November 1992 - April 1996
Household Credit Services 1988 - 1992
Skills
Sales, Sourcing, Forecasting, New Business Development, Business Development, CRM, Management, Sales Management, Marketing Strategy, Team Building, P&L, Leadership, Operations Management, Contract Negotiation, Program Management, Sales Operations, Portfolio Management, Income Statement, Small Business, Marketing, Negotiation, Account Management, Finance, Process Improvement, Credit, Strategic Planning, Customer Service, B2B, Financial Services, Business Strategy
Education
Keller Graduate School of Management of DeVry University 1987 — 1991
Master, Business Administration
University of Illinois at Urbana-Champaign 1980 — 1984
B.A., Economics and Business Administration
Synchrony Financial June 2003 - Present
Conseco Finance / Mill Creek Bank / Green Tree Financial Corp. April 1996 - June 2003
Associates Corporation of North America November 1992 - April 1996
Household Credit Services 1988 - 1992
Skills
Sales, Sourcing, Forecasting, New Business Development, Business Development, CRM, Management, Sales Management, Marketing Strategy, Team Building, P&L, Leadership, Operations Management, Contract Negotiation, Program Management, Sales Operations, Portfolio Management, Income Statement, Small Business, Marketing, Negotiation, Account Management, Finance, Process Improvement, Credit, Strategic Planning, Customer Service, B2B, Financial Services, Business Strategy
Education
Keller Graduate School of Management of DeVry University 1987 — 1991
Master, Business Administration
University of Illinois at Urbana-Champaign 1980 — 1984
B.A., Economics and Business Administration
Dave Norwood Dave Norwood's Household Credit Services Experience September 1991 - July 1999
Job Site Director at Sykes Enterprises, Inc.
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc. July 2015 - Present
Citigroup October 2012 - July 2015
Citigroup January 2005 - September 2012
Citigroup March 2004 - December 2004
Citigroup April 2002 - February 2004
Citigroup October 2001 - April 2002
Citigroup August 1999 - September 2001
Household Credit Services September 1991 - July 1999
Skills
Leadership, Business Process..., Credit Cards, Process Improvement, Call Centers, Strategy, Vendor Management, Management, Operations Management, Banking, Risk Management, Strategic Planning, Mergers & Acquisitions, Financial Services, Business Analysis, Start-ups, Performance Management, Relationship Management, Change Management, Executive Management, Credit, Talent Management, Budgets, Team Building, Cross-functional Team..., Finance, Retail Banking, Customer Experience, Customer Service, Financial Analysis, Payments, Training, Leadership Development, Financial Risk, Analysis, Analytics, Loans, Outsourcing, Consumer Lending, Credit Analysis, Call Center, Credit Risk, Operational Risk..., Cards, Talent Development, Collections, Outsourcing Management
Education
California State University-Sacramento 1989 — 1991
B.A., History
Sykes Enterprises, Inc. July 2015 - Present
Citigroup October 2012 - July 2015
Citigroup January 2005 - September 2012
Citigroup March 2004 - December 2004
Citigroup April 2002 - February 2004
Citigroup October 2001 - April 2002
Citigroup August 1999 - September 2001
Household Credit Services September 1991 - July 1999
Skills
Leadership, Business Process..., Credit Cards, Process Improvement, Call Centers, Strategy, Vendor Management, Management, Operations Management, Banking, Risk Management, Strategic Planning, Mergers & Acquisitions, Financial Services, Business Analysis, Start-ups, Performance Management, Relationship Management, Change Management, Executive Management, Credit, Talent Management, Budgets, Team Building, Cross-functional Team..., Finance, Retail Banking, Customer Experience, Customer Service, Financial Analysis, Payments, Training, Leadership Development, Financial Risk, Analysis, Analytics, Loans, Outsourcing, Consumer Lending, Credit Analysis, Call Center, Credit Risk, Operational Risk..., Cards, Talent Development, Collections, Outsourcing Management
Education
California State University-Sacramento 1989 — 1991
B.A., History
Ann Downs Ann Downs's Household Credit Services Experience 1998 - 2001
Job CFO at Long Shadows Vintners
Industry Wine and Spirits
Experience
Long Shadows Vintners 2013 - Present
Owen Roe 2008 - 2013
Domaine Drouhin Oregon 2001 - 2011
Household Credit Services 1998 - 2001
Federal Deposit Insurance Corporation (FDIC) 1991 - 1996
Skills
Finance, Strategic Planning, Operations Management, Multi-channel Retail, Wineries, Food & Beverage, Accounting
Education
Santa Clara University - Leavey School of Business 1996 — 1998
Master of Business Administration (MBA)
California State University-Long Beach 1987 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
Long Shadows Vintners 2013 - Present
Owen Roe 2008 - 2013
Domaine Drouhin Oregon 2001 - 2011
Household Credit Services 1998 - 2001
Federal Deposit Insurance Corporation (FDIC) 1991 - 1996
Skills
Finance, Strategic Planning, Operations Management, Multi-channel Retail, Wineries, Food & Beverage, Accounting
Education
Santa Clara University - Leavey School of Business 1996 — 1998
Master of Business Administration (MBA)
California State University-Long Beach 1987 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
Abe Lincoln Abe Lincoln's Household Credit Services Experience August 1992 - August 1998
Job Product Manager at OptumInsight
Industry Information Technology and Services
Experience
OptumInsight May 2011 - Present
Amgen Tour of California July 2010 - May 2012
Intercede Health September 2009 - April 2011
Microsoft December 2005 - May 2009
American Valley Aviation October 2004 - December 2005
GE Financial Assurance September 1999 - October 2002
Transamerica Occidental Life Companies August 1998 - August 1999
Household Credit Services August 1992 - August 1998
Skills
Project Management, Organizational..., Operations Management, Partner Relationship..., Direct Marketing, Event Management, Agile Project Management, User Interface Design, User Acceptance Testing, Six Sigma, Process Redesign, Change Management, Management Consulting, Software Development, Public Relations, Strategic Planning, Management, Partner Management, Process Improvement, Budgets, Program Management, Business Intelligence, Business Development, Leadership, Product Management, Forecasting, Business Strategy, Marketing, Recruiting, Cross-functional Team..., Integration
Education
California Polytechnic State University-San Luis Obispo 1988 — 1992
Bachelor of Science, Business Administration, Finance
Palma High School 1984 — 1988
OptumInsight May 2011 - Present
Amgen Tour of California July 2010 - May 2012
Intercede Health September 2009 - April 2011
Microsoft December 2005 - May 2009
American Valley Aviation October 2004 - December 2005
GE Financial Assurance September 1999 - October 2002
Transamerica Occidental Life Companies August 1998 - August 1999
Household Credit Services August 1992 - August 1998
Skills
Project Management, Organizational..., Operations Management, Partner Relationship..., Direct Marketing, Event Management, Agile Project Management, User Interface Design, User Acceptance Testing, Six Sigma, Process Redesign, Change Management, Management Consulting, Software Development, Public Relations, Strategic Planning, Management, Partner Management, Process Improvement, Budgets, Program Management, Business Intelligence, Business Development, Leadership, Product Management, Forecasting, Business Strategy, Marketing, Recruiting, Cross-functional Team..., Integration
Education
California Polytechnic State University-San Luis Obispo 1988 — 1992
Bachelor of Science, Business Administration, Finance
Palma High School 1984 — 1988
Dr. Karen Powell Dr. Karen Powell's Household Credit Services Experience 1992 - 1996
Job Campus College Chair at University of Phoenix
Industry Higher Education
Experience
University of Phoenix September 2015 - Present
Bank of America January 2011 - March 2015
Bank of America Merrill Lynch January 2010 - April 2012
Bank of America Merrill Lynch July 2009 - December 2010
Regent University January 2007 - December 2010
Bank of America September 2006 - December 2009
Bank of America 2003 - 2006
Bank of America 2001 - 2003
Panasonic 1996 - 2001
Household Credit Services 1992 - 1996
Skills
Business Process..., Strategy, Process Improvement, Program Management, Banking, Vendor Management, Leadership, Management, Change Management, Operations Management, Organizational Design, Outstanding people..., Six Sigma, Project Planning, Financial Analysis, Cross-functional Team..., IT Strategy, Project Management, Analysis, People Development, Motivation, Analytics, Executive Management, Forecasting, Risk Management, Business Analysis, Relationship Management, Strategic Planning, Training, Financial Services, Finance
Education
Regent University 2002 — 2006
Doctorate, Strategic Leadership
Regent University 1999 — 2002
M.A., Organizational Leadership
Old Dominion University 1984 — 1990
B.S., Psychology
Deep Creek High School 1983 — 1983
University of Phoenix September 2015 - Present
Bank of America January 2011 - March 2015
Bank of America Merrill Lynch January 2010 - April 2012
Bank of America Merrill Lynch July 2009 - December 2010
Regent University January 2007 - December 2010
Bank of America September 2006 - December 2009
Bank of America 2003 - 2006
Bank of America 2001 - 2003
Panasonic 1996 - 2001
Household Credit Services 1992 - 1996
Skills
Business Process..., Strategy, Process Improvement, Program Management, Banking, Vendor Management, Leadership, Management, Change Management, Operations Management, Organizational Design, Outstanding people..., Six Sigma, Project Planning, Financial Analysis, Cross-functional Team..., IT Strategy, Project Management, Analysis, People Development, Motivation, Analytics, Executive Management, Forecasting, Risk Management, Business Analysis, Relationship Management, Strategic Planning, Training, Financial Services, Finance
Education
Regent University 2002 — 2006
Doctorate, Strategic Leadership
Regent University 1999 — 2002
M.A., Organizational Leadership
Old Dominion University 1984 — 1990
B.S., Psychology
Deep Creek High School 1983 — 1983
Kelly McCrane Kelly McCrane's Household Credit Services Experience January 1995 - March 1996
Job Teacher Assistant at Virginia Beach City Public Schools
Industry Education Management
Experience
Virginia Beach City Public Schools August 2007 - Present
Household Credit Services January 1995 - March 1996
NCR Corporation November 1987 - August 1991
Chartway Federal Credit Union 1984 - 1987
Skills
Working With Children, working with the public, Decision Making, Financial Accounting, Computer Proficiency, Customer Service, Teamwork
Education
James Madison University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Virginia Beach City Public Schools August 2007 - Present
Household Credit Services January 1995 - March 1996
NCR Corporation November 1987 - August 1991
Chartway Federal Credit Union 1984 - 1987
Skills
Working With Children, working with the public, Decision Making, Financial Accounting, Computer Proficiency, Customer Service, Teamwork
Education
James Madison University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Terri Clark SHRM-SCP, SPHR Terri Clark SHRM-SCP, SPHR's Household Credit Services Experience July 1997 - September 1998
Job Vice President/HR Business Partner at Sysco Las Vegas
Industry Human Resources
Experience
Sysco Las Vegas July 2015 - Present
University of Nevada, Las Vegas (UNLV) October 2014 - June 2015
The Art Institute of Las Vegas / The Human Resource Connection, Ltd. April 2011 - September 2014
The Art Institute of Las Vegas June 2001 - February 2011
Production Resource Group October 1998 - December 2000
Household Credit Services July 1997 - September 1998
WestStar Credit Union July 1995 - June 1997
Illinois Student Assistance Commission October 1990 - June 1995
Skills
Training, Career Development, Recruiting, Management, Leadership, Leadership Development, Staff Development, Team Building, Human Resources, HRIS
Education
Lake Forest Graduate School of Management
Masters, Business Administration
University of Nevada Las Vegas Lee Business School
Bachelor of Science, Business Administration
Sysco Las Vegas July 2015 - Present
University of Nevada, Las Vegas (UNLV) October 2014 - June 2015
The Art Institute of Las Vegas / The Human Resource Connection, Ltd. April 2011 - September 2014
The Art Institute of Las Vegas June 2001 - February 2011
Production Resource Group October 1998 - December 2000
Household Credit Services July 1997 - September 1998
WestStar Credit Union July 1995 - June 1997
Illinois Student Assistance Commission October 1990 - June 1995
Skills
Training, Career Development, Recruiting, Management, Leadership, Leadership Development, Staff Development, Team Building, Human Resources, HRIS
Education
Lake Forest Graduate School of Management
Masters, Business Administration
University of Nevada Las Vegas Lee Business School
Bachelor of Science, Business Administration
Sabrina R Loveless Sabrina R Loveless's Household Credit Services Experience August 1989 - July 1997
Job Veterinary Assistant
Industry Veterinary
Experience
Studying Herpetology & Advanced Academic Writing October 2014 - January 2015
Watsonville/Aptos Adult Education July 2013 - March 2014
Robert Half International 2002 - 2013
Bank of Salinas February 1997 - March 1999
Household Credit Services August 1989 - July 1997
Skills
Accounts Receivable, Accounts Payable, Journal Entries, Invoicing, QuickBooks, Account Reconciliation, General Ledger, Spreadsheets, Event Planning, Accounting, Bookkeeping, Data Entry, File Management, Mas 90, Social Media, Financial Accounting, Administrative..., Financial Reporting, Outlook, Cash Receipts, Office Management, Year-end Close, Bank Reconciliation, ADP Payroll, Office Administration, Quicken, Accruals, Telephone Skills, Access, Balance, Lotus Notes, Non-profits, Customer Service, Financial Analysis, Multi-State Sales Tax, Microsoft Office, Sage, Payroll
Education
ADL (University in UK) 2014 — 2016
Working on A Certification, Herpetology
Watsonville/Aptos Adult Education 2013 — 2014
3 Certifications, Veterinary Assisting for Companion Animals
Hartnell College
Transfered out to other schools, Psychology
Studying Herpetology & Advanced Academic Writing October 2014 - January 2015
Watsonville/Aptos Adult Education July 2013 - March 2014
Robert Half International 2002 - 2013
Bank of Salinas February 1997 - March 1999
Household Credit Services August 1989 - July 1997
Skills
Accounts Receivable, Accounts Payable, Journal Entries, Invoicing, QuickBooks, Account Reconciliation, General Ledger, Spreadsheets, Event Planning, Accounting, Bookkeeping, Data Entry, File Management, Mas 90, Social Media, Financial Accounting, Administrative..., Financial Reporting, Outlook, Cash Receipts, Office Management, Year-end Close, Bank Reconciliation, ADP Payroll, Office Administration, Quicken, Accruals, Telephone Skills, Access, Balance, Lotus Notes, Non-profits, Customer Service, Financial Analysis, Multi-State Sales Tax, Microsoft Office, Sage, Payroll
Education
ADL (University in UK) 2014 — 2016
Working on A Certification, Herpetology
Watsonville/Aptos Adult Education 2013 — 2014
3 Certifications, Veterinary Assisting for Companion Animals
Hartnell College
Transfered out to other schools, Psychology
Jon Eenigenburg Jon Eenigenburg's Household Credit Services Experience May 1999 - March 2002
Job Director, Business and Audience Analytics
Industry Online Media
Experience
Cadreon May 2012 - Present
Universal McCann October 2009 - May 2012
Wunderman Team Detroit November 2006 - October 2009
Genesis Financial Solutions, Inc. April 2002 - April 2006
Household Credit Services May 1999 - March 2002
Skills
DoubleClick, SAS, Analysis, SQL, Access, Excel, Segmentation, Data Mining, DMP, DataMine (Turn DMP), Programmatic, Digital Marketing, Web Analytics, Analytics, Digital Media, Microsoft Excel
Education
Kalamazoo College 1994 — 1999
Bachelor of Arts, Math, Economics
Cadreon May 2012 - Present
Universal McCann October 2009 - May 2012
Wunderman Team Detroit November 2006 - October 2009
Genesis Financial Solutions, Inc. April 2002 - April 2006
Household Credit Services May 1999 - March 2002
Skills
DoubleClick, SAS, Analysis, SQL, Access, Excel, Segmentation, Data Mining, DMP, DataMine (Turn DMP), Programmatic, Digital Marketing, Web Analytics, Analytics, Digital Media, Microsoft Excel
Education
Kalamazoo College 1994 — 1999
Bachelor of Arts, Math, Economics
Kathy Huggins Kathy Huggins's Household Credit Services Experience October 1984 - January 1996
Job Client Associate at RBC Wealth Management
Industry Photography
Experience
RBC Wealth Management April 2012 - Present
Katalina Photography July 2007 - Present
ATT Pebble Beach Jr Golf Assoc January 2009 - November 2011
Jim Tunney Associates June 2008 - January 2011
American Cancer Society June 2004 - June 2006
American Cancer Society Relay For Life Salinas 2004 - 2006
Household Credit Services October 1984 - January 1996
Skills
Interpersonal..., Statistics, Fundraising, Event Planning, Public Speaking, Non-profits, Community Outreach, Volunteer Management, Event Management, Customer Service, Social Media, Public Relations, Workshop Facilitation, Research, Social Networking, Grant Writing, Microsoft Office, Philanthropy, PowerPoint, Microsoft Excel, Editing, Facebook, Photography, Weddings, Leadership, Nonprofits, Social Media Marketing, Advertising, Digital Photography, Team Building, Time Management, Art, Marketing, Training, Portraits, Blogging, Marketing Communications, Newsletters, Microsoft Word, Online Marketing, Leadership Development, Community Development, Outlook, Strategic Planning, Small Business, Coaching, Organizational..., Program Development, Budgets, Management
Education
California Coast University 2006 — 2008
B.S., Psychology
North Salinas High School 1979 — 1982
RBC Wealth Management April 2012 - Present
Katalina Photography July 2007 - Present
ATT Pebble Beach Jr Golf Assoc January 2009 - November 2011
Jim Tunney Associates June 2008 - January 2011
American Cancer Society June 2004 - June 2006
American Cancer Society Relay For Life Salinas 2004 - 2006
Household Credit Services October 1984 - January 1996
Skills
Interpersonal..., Statistics, Fundraising, Event Planning, Public Speaking, Non-profits, Community Outreach, Volunteer Management, Event Management, Customer Service, Social Media, Public Relations, Workshop Facilitation, Research, Social Networking, Grant Writing, Microsoft Office, Philanthropy, PowerPoint, Microsoft Excel, Editing, Facebook, Photography, Weddings, Leadership, Nonprofits, Social Media Marketing, Advertising, Digital Photography, Team Building, Time Management, Art, Marketing, Training, Portraits, Blogging, Marketing Communications, Newsletters, Microsoft Word, Online Marketing, Leadership Development, Community Development, Outlook, Strategic Planning, Small Business, Coaching, Organizational..., Program Development, Budgets, Management
Education
California Coast University 2006 — 2008
B.S., Psychology
North Salinas High School 1979 — 1982
Scott Funk Scott Funk's Household Credit Services Experience February 1996 - December 2004
Job Ag Business Analyst at DOLE Fresh Vegetables
Industry Financial Services
Experience
DOLE Fresh Vegetables January 2015 - Present
Kaplan University December 2013 - Present
City of Gonzales January 2009 - Present
Capital One May 2012 - October 2013
HSBC December 2010 - April 2012
HSBC April 2006 - November 2010
HSBC January 2005 - April 2006
Household Credit Services February 1996 - December 2004
Skills
Process Improvement, Training, Business Process..., Analysis, Management, Call Centers, Software Documentation, Policy, Project Management, Data Analysis, Project Planning, Employee Training, Quality Assurance, Analytics, Budgets, Quality Management, Workforce Management, Office Management, Office Administration, Lotus Notes, Dependable Team Player, Strategic Planning, Operations Management, Microsoft Office, Youth Mentoring, Disaster Recovery, Internal Audit, Outsourcing, Business Continuity, Organization, Statistical Data..., Qualitative Research, Quantitative Research, Risk Assessment, Incentive Programs, Volunteer Management, Business Continuity..., Windows, Logistics Management, Youth Development, Database Administration, Consulting, Data Warehousing, Customer Service, Workforce Planning, Microsoft Excel, PowerPoint, Microsoft Word, VMware, Employee Benefits
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration
Kaplan University 2014 — 2014
Graduate Certificate, Accounting, 4.0
Kaplan University 2013 — 2015
Master of Science (M.S.), Accounting
DOLE Fresh Vegetables January 2015 - Present
Kaplan University December 2013 - Present
City of Gonzales January 2009 - Present
Capital One May 2012 - October 2013
HSBC December 2010 - April 2012
HSBC April 2006 - November 2010
HSBC January 2005 - April 2006
Household Credit Services February 1996 - December 2004
Skills
Process Improvement, Training, Business Process..., Analysis, Management, Call Centers, Software Documentation, Policy, Project Management, Data Analysis, Project Planning, Employee Training, Quality Assurance, Analytics, Budgets, Quality Management, Workforce Management, Office Management, Office Administration, Lotus Notes, Dependable Team Player, Strategic Planning, Operations Management, Microsoft Office, Youth Mentoring, Disaster Recovery, Internal Audit, Outsourcing, Business Continuity, Organization, Statistical Data..., Qualitative Research, Quantitative Research, Risk Assessment, Incentive Programs, Volunteer Management, Business Continuity..., Windows, Logistics Management, Youth Development, Database Administration, Consulting, Data Warehousing, Customer Service, Workforce Planning, Microsoft Excel, PowerPoint, Microsoft Word, VMware, Employee Benefits
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration
Kaplan University 2014 — 2014
Graduate Certificate, Accounting, 4.0
Kaplan University 2013 — 2015
Master of Science (M.S.), Accounting
Brian Zempel's Household Credit Services Experience 1993 - 1995
Job Vice President Kohl's Credit Card at Kohl's Department Stores
Industry Financial Services
Experience
Kohl's Department Stores May 2009 - Present
Bank of America October 2008 - May 2009
HSBC/Household Int'l. March 1989 - December 2008
HSBC September 2006 - December 2007
HSBC - Business Solutions 2003 - 2006
Household International (Now HSBC) 2001 - 2003
Household Credit Services 1993 - 1995
Household Commercial Financial Services 1989 - 1992
Continential Bank July 1987 - March 1989
Skills
New Business Development, Strategic Thinking, Business Strategy, Start-ups, Change Management, Business Development, Business Planning, Financial Services, Credit, Credit Cards, Banking, Relationship Management, Sales Management, Strategic Planning, Financial Analysis, Process Improvement, Marketing Strategy, Portfolio Management, Risk Management, Executive Management, Leadership, Cross-functional Team..., Strategy, Strategic Leadership, Strategic Partnerships, Management, Marketing
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1991 — 1993
MBA, Accounting
Texas Christian University - M.J. Neeley School of Business 1983 — 1987
BBA, Finance
Kohl's Department Stores May 2009 - Present
Bank of America October 2008 - May 2009
HSBC/Household Int'l. March 1989 - December 2008
HSBC September 2006 - December 2007
HSBC - Business Solutions 2003 - 2006
Household International (Now HSBC) 2001 - 2003
Household Credit Services 1993 - 1995
Household Commercial Financial Services 1989 - 1992
Continential Bank July 1987 - March 1989
Skills
New Business Development, Strategic Thinking, Business Strategy, Start-ups, Change Management, Business Development, Business Planning, Financial Services, Credit, Credit Cards, Banking, Relationship Management, Sales Management, Strategic Planning, Financial Analysis, Process Improvement, Marketing Strategy, Portfolio Management, Risk Management, Executive Management, Leadership, Cross-functional Team..., Strategy, Strategic Leadership, Strategic Partnerships, Management, Marketing
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1991 — 1993
MBA, Accounting
Texas Christian University - M.J. Neeley School of Business 1983 — 1987
BBA, Finance
Teresa (Farley) Duran M.S. Teresa (Farley) Duran M.S.'s Household Credit Services Experience October 1986 - June 1994
Job Management Service Officer IV UC Davis
Industry Research
Experience
University of California Davis May 2009 - Present
St. John's Shelter for Women & Children August 2012 - May 2013
UC Davis August 2012 - May 2013
CSUS Center for Counseling and Diagnostic Services January 2012 - May 2012
University of California Davis June 2004 - May 2009
Sacramento City Schools, Adult Education September 2003 - June 2004
Woodland Joint Unified School District January 2001 - June 2004
Wells Fargo Bank Investments March 1996 - February 1998
Wells Fargo Bank Credit Card Division June 1994 - March 1996
Household Credit Services October 1986 - June 1994
Skills
Bilingual-Spanish, Budgeting, Research Management, Staff Development, Program Development, Working with..., Multi-disciplinary and..., Funding Proposal..., Disability Services, Resume Development, Career Assessment, Grant Proposal..., Operations Management, Business Relationship..., Resume Writing, Disabilities, Budgets, Proposal Writing, Projects, Research Grant..., Employee Training, Leadership, Cover Letters, Business Relationship..., Psychotherapy, Coaching, Training, Interviews, Job Search, Job Search Strategies, Program Evaluation, Career Development, Job Coaching, MBTI, Career Counseling, Teaching
Education
California State University-Sacramento 2009 — 2013
Bachelors of Arts, Child Development
CSU Sacramento 2008 — 2013
M.S., Counselor Education Career Specialization, 3.96
University of California Davis May 2009 - Present
St. John's Shelter for Women & Children August 2012 - May 2013
UC Davis August 2012 - May 2013
CSUS Center for Counseling and Diagnostic Services January 2012 - May 2012
University of California Davis June 2004 - May 2009
Sacramento City Schools, Adult Education September 2003 - June 2004
Woodland Joint Unified School District January 2001 - June 2004
Wells Fargo Bank Investments March 1996 - February 1998
Wells Fargo Bank Credit Card Division June 1994 - March 1996
Household Credit Services October 1986 - June 1994
Skills
Bilingual-Spanish, Budgeting, Research Management, Staff Development, Program Development, Working with..., Multi-disciplinary and..., Funding Proposal..., Disability Services, Resume Development, Career Assessment, Grant Proposal..., Operations Management, Business Relationship..., Resume Writing, Disabilities, Budgets, Proposal Writing, Projects, Research Grant..., Employee Training, Leadership, Cover Letters, Business Relationship..., Psychotherapy, Coaching, Training, Interviews, Job Search, Job Search Strategies, Program Evaluation, Career Development, Job Coaching, MBTI, Career Counseling, Teaching
Education
California State University-Sacramento 2009 — 2013
Bachelors of Arts, Child Development
CSU Sacramento 2008 — 2013
M.S., Counselor Education Career Specialization, 3.96
Steven Brooks, CPA Steven Brooks, CPA's Household Credit Services Experience 1993 - 1998
Job Vice President Finance at Fletcher Building Roof Tile Group
Industry Building Materials
Experience
Fletcher Building - Roof Tile Group September 2015 - Present
DTZ November 2012 - August 2015
Amcor Packaging Distribution May 2008 - October 2012
DHL Express 2005 - 2008
DHL Express 2002 - 2005
Gap Inc. 2000 - 2002
Gap Inc. 1998 - 2000
Household Credit Services 1993 - 1998
Skills
Budgets, Mergers & Acquisitions, Process Improvement, Finance, Leadership, Management, Financial Modeling, Strategic Planning, Internal Controls, Accounting, Income Statement, Cash Flow, Working Capital..., P&L Management, Budgeting, Turn Around Management, Supplier Negotiation, Mergers, Financial Accounting, Re-engineering, P&L, Financial and Strategic..., Profit & Loss Management, Cash Flow Management, Reengineering, Mergers and Acquisitions, Sourcing & Procurement, Supplier Negotiations, Turnarounds, Private Equity, Hyperion HFM, Strategy, Forecasting, Operations Management
Education
California Polytechnic State University-San Luis Obispo 1984 — 1987
Bachelor of Science, Accounting
Fletcher Building - Roof Tile Group September 2015 - Present
DTZ November 2012 - August 2015
Amcor Packaging Distribution May 2008 - October 2012
DHL Express 2005 - 2008
DHL Express 2002 - 2005
Gap Inc. 2000 - 2002
Gap Inc. 1998 - 2000
Household Credit Services 1993 - 1998
Skills
Budgets, Mergers & Acquisitions, Process Improvement, Finance, Leadership, Management, Financial Modeling, Strategic Planning, Internal Controls, Accounting, Income Statement, Cash Flow, Working Capital..., P&L Management, Budgeting, Turn Around Management, Supplier Negotiation, Mergers, Financial Accounting, Re-engineering, P&L, Financial and Strategic..., Profit & Loss Management, Cash Flow Management, Reengineering, Mergers and Acquisitions, Sourcing & Procurement, Supplier Negotiations, Turnarounds, Private Equity, Hyperion HFM, Strategy, Forecasting, Operations Management
Education
California Polytechnic State University-San Luis Obispo 1984 — 1987
Bachelor of Science, Accounting
Ann Flickinger Ann Flickinger's Household Credit Services Experience July 2000 - November 2001
Job Systems Coordinator II
Industry Information Technology and Services
Experience
Cascade Drilling, LP January 2013 - March 2013
PSC March 2010 - December 2011
PSC December 2004 - March 2010
PSC January 2002 - December 2004
PSC January 2002 - June 2003
Household Credit Services July 2000 - November 2001
Skills
Outlook, Excel Advanced User, PowerPoint, Word, Very computer savvy, Microsoft Excel, Microsoft Word, Training, Troubleshooting, Software Documentation, EHS, Analysis, Customer Service, Databases, Environmental..., Hazardous Waste..., Management
Education
Linfield College 1996 — 2000
B.S, General Science; Studio Art
Cascade Drilling, LP January 2013 - March 2013
PSC March 2010 - December 2011
PSC December 2004 - March 2010
PSC January 2002 - December 2004
PSC January 2002 - June 2003
Household Credit Services July 2000 - November 2001
Skills
Outlook, Excel Advanced User, PowerPoint, Word, Very computer savvy, Microsoft Excel, Microsoft Word, Training, Troubleshooting, Software Documentation, EHS, Analysis, Customer Service, Databases, Environmental..., Hazardous Waste..., Management
Education
Linfield College 1996 — 2000
B.S, General Science; Studio Art
Nathalie Dawson's Household Credit Services Experience June 1988 - August 1990
Job Cofounder/Owner at H2O 2GO
Industry Marketing and Advertising
Experience
Golden Leads December 2011 - Present
H2O 2GO March 2007 - Present
Jim Pearls Cadillac Collision August 1994 - May 1996
Household Credit Services June 1988 - August 1990
Skills
Quality Management, Financial Analysis, Financial Planning, Financial Management, Corporate Communications, Customer Relations, Administration, OSHA, Market Research
Education
John A Logan College 1999 — 2000
Hartnell College 1986 — 1987
Technical Certificate, Computer Science
Golden Leads December 2011 - Present
H2O 2GO March 2007 - Present
Jim Pearls Cadillac Collision August 1994 - May 1996
Household Credit Services June 1988 - August 1990
Skills
Quality Management, Financial Analysis, Financial Planning, Financial Management, Corporate Communications, Customer Relations, Administration, OSHA, Market Research
Education
John A Logan College 1999 — 2000
Hartnell College 1986 — 1987
Technical Certificate, Computer Science
Janet Cooper-Bridge Janet Cooper-Bridge's Household Credit Services Experience 1996 - 2002
Job Executive Assistant II
Industry Apparel & Fashion
Experience
Hanes Brands, Inc. February 2003 - Present
Household Credit Services 1996 - 2002
Mangold Property Management 1992 - 1996
Skills
Customer Service, Inventory Management, Process Improvement, Merchandising, Cross-functional Team..., Social Media, Budgets, Microsoft Excel, Retail, Executive Support, Access, Leadership, Management
Education
Monterey Peninsula College 1986 — 1988
Registered Dental Assistant
Kansas State University 1984 — 1985
Hanes Brands, Inc. February 2003 - Present
Household Credit Services 1996 - 2002
Mangold Property Management 1992 - 1996
Skills
Customer Service, Inventory Management, Process Improvement, Merchandising, Cross-functional Team..., Social Media, Budgets, Microsoft Excel, Retail, Executive Support, Access, Leadership, Management
Education
Monterey Peninsula College 1986 — 1988
Registered Dental Assistant
Kansas State University 1984 — 1985
Steven Carson Steven Carson's Household Credit Services Experience April 1991 - April 2001
Job Actively Seeking New Opportunities
Industry Information Technology and Services
Experience
Dealertrack Technologies November 2014 - July 2015
Pantros IP September 2012 - January 2014
OMG,LLC - Onsite Management Group 2009 - 2011
FDI Collateral Management November 2007 - December 2008
FIRST DATA GOVERNMENT SOLUTIONS April 2007 - November 2007
Allied Insurance October 2005 - January 2007
EDS Group May 2002 - October 2005
FedEx November 2001 - May 2002
Household Credit Services April 1991 - April 2001
Bank of America February 1989 - April 1991
Skills
Management, Supervision, Process Improvement, Operations Management, Project Management, Vendor Management, Business Analysis, Account Management, Customer Service, Team Leadership, Analysis, Change Management, Sales, Social Media, Social Media Marketing, Online Advertising, Email Marketing, Advertising, Marketing Communications, Marketing Strategy, Salesforce.com, Marketing, Market Research, Business Development, Business Process..., Strategy, Strategic Planning, Online Marketing, Program Management, Public Relations, Six Sigma
Education
San Francisco State University 1985 — 1987
Bachelor of Science (BS), Business Administration and Management, General
College of San Mateo 1982 — 1984
Serra High School 1979 — 1982
School of hard knocks
Dealertrack Technologies November 2014 - July 2015
Pantros IP September 2012 - January 2014
OMG,LLC - Onsite Management Group 2009 - 2011
FDI Collateral Management November 2007 - December 2008
FIRST DATA GOVERNMENT SOLUTIONS April 2007 - November 2007
Allied Insurance October 2005 - January 2007
EDS Group May 2002 - October 2005
FedEx November 2001 - May 2002
Household Credit Services April 1991 - April 2001
Bank of America February 1989 - April 1991
Skills
Management, Supervision, Process Improvement, Operations Management, Project Management, Vendor Management, Business Analysis, Account Management, Customer Service, Team Leadership, Analysis, Change Management, Sales, Social Media, Social Media Marketing, Online Advertising, Email Marketing, Advertising, Marketing Communications, Marketing Strategy, Salesforce.com, Marketing, Market Research, Business Development, Business Process..., Strategy, Strategic Planning, Online Marketing, Program Management, Public Relations, Six Sigma
Education
San Francisco State University 1985 — 1987
Bachelor of Science (BS), Business Administration and Management, General
College of San Mateo 1982 — 1984
Serra High School 1979 — 1982
School of hard knocks
Sheldon Bulgatz Sheldon Bulgatz's Household Credit Services Experience 1994 - 2003
Job V. P. Financial Services at Wyndham Vacation Ownership
Industry Hospitality
Experience
Wyndham Vacation Ownership W. P. Financial Services 2004 - 2010
Household Credit Services 1994 - 2003
Citibank 1989 - 1994
US Airways 1981 - 1988
Education
California State University-Northridge
BS Accounting Information Systems
Wyndham Vacation Ownership W. P. Financial Services 2004 - 2010
Household Credit Services 1994 - 2003
Citibank 1989 - 1994
US Airways 1981 - 1988
Education
California State University-Northridge
BS Accounting Information Systems
Richard Portnoy's Household Credit Services Experience April 1994 - February 1995
Job Senior Programmer/Analyst at Caesars Entertainment Corporation
Industry Information Technology and Services
Experience
Caesars Entertainment Corporation July 2013 - Present
Capital Group August 2010 - July 2013
Capital Group February 2006 - June 2009
Swift News 2005 - 2006
SGI 1999 - 2003
Zenith Insurance Company (United States) 1998 - 1999
Filoli Information Systems March 1995 - June 1998
Household Credit Services April 1994 - February 1995
Fannie Mae November 1991 - March 1993
Skills
Shell Scripting, SDLC, Oracle, Databases, Oracle E-Business Suite, Web Development, SQL, Business Intelligence, Requirements Analysis, Sybase, SharePoint, Integration, Business Analysis, Vendor Management, Unix, Agile Methodologies
Education
Indiana University Bloomington
B.S., Comp Sci
Caesars Entertainment Corporation July 2013 - Present
Capital Group August 2010 - July 2013
Capital Group February 2006 - June 2009
Swift News 2005 - 2006
SGI 1999 - 2003
Zenith Insurance Company (United States) 1998 - 1999
Filoli Information Systems March 1995 - June 1998
Household Credit Services April 1994 - February 1995
Fannie Mae November 1991 - March 1993
Skills
Shell Scripting, SDLC, Oracle, Databases, Oracle E-Business Suite, Web Development, SQL, Business Intelligence, Requirements Analysis, Sybase, SharePoint, Integration, Business Analysis, Vendor Management, Unix, Agile Methodologies
Education
Indiana University Bloomington
B.S., Comp Sci
Symeria Hudson Symeria Hudson's Household Credit Services Experience 1999 - 2001
Job Global Franchise Head, Home Therapies at Baxter
Industry Medical Devices
Experience
Baxter International Inc. February 2015 - Present
Baxter International Inc. November 2013 - Present
Baxter International Inc. July 2013 - Present
Hospira January 2011 - Present
Hospira Worldwide, Inc. February 2009 - January 2011
Hospira March 2007 - February 2009
Hospira May 2005 - March 2007
Aon March 2002 - May 2005
Household Credit Services 1999 - 2001
Mead Packaging 1997 - 1999
Skills
Product Management, Product Marketing, Product Development, P&L Management, Business Strategy
Education
Harvard Business School 1995 — 1997
MBA
Alabama Agricultural and Mechanical University 1985 — 1990
BS
Baxter International Inc. February 2015 - Present
Baxter International Inc. November 2013 - Present
Baxter International Inc. July 2013 - Present
Hospira January 2011 - Present
Hospira Worldwide, Inc. February 2009 - January 2011
Hospira March 2007 - February 2009
Hospira May 2005 - March 2007
Aon March 2002 - May 2005
Household Credit Services 1999 - 2001
Mead Packaging 1997 - 1999
Skills
Product Management, Product Marketing, Product Development, P&L Management, Business Strategy
Education
Harvard Business School 1995 — 1997
MBA
Alabama Agricultural and Mechanical University 1985 — 1990
BS
Elizabeth Butler-Thomason's Household Credit Services Experience February 1996 - May 1998
Job BUSINESS ANALYST at USAA
Industry Banking
Experience
USAA July 2003 - Present
GE Capital July 2002 - March 2003
COMPASS BANK April 2002 - July 2002
Wachovia June 2000 - February 2002
PARTNERS FIRST May 1998 - May 2000
Household Credit Services February 1996 - May 1998
Skills
Banking, Credit Cards, Business Analysis, Risk Management
Education
Loyola University New Orleans 1990 — 1992
MBA
Tulane University 1985 — 1989
BA, Political Science
Louise S McGehee 1981 — 1985
USAA July 2003 - Present
GE Capital July 2002 - March 2003
COMPASS BANK April 2002 - July 2002
Wachovia June 2000 - February 2002
PARTNERS FIRST May 1998 - May 2000
Household Credit Services February 1996 - May 1998
Skills
Banking, Credit Cards, Business Analysis, Risk Management
Education
Loyola University New Orleans 1990 — 1992
MBA
Tulane University 1985 — 1989
BA, Political Science
Louise S McGehee 1981 — 1985
Donna Verda Donna Verda's Household Credit Services Experience 1994 - 1998
Job Chief Family Officer (CFO)
Industry Health, Wellness and Fitness
Experience
Verda Enterprise! 1998 - Present
GreenTree Finance 2000 - 2002
Household International, HFC, HCS 1991 - 2000
Household Credit Services 1994 - 1998
Education
Illinois Wesleyan University 1985 — 1989
Bachelor Degree in Sociology and Early Childhood Education
Harold L. Richards High School 1981 — 1985
Verda Enterprise! 1998 - Present
GreenTree Finance 2000 - 2002
Household International, HFC, HCS 1991 - 2000
Household Credit Services 1994 - 1998
Education
Illinois Wesleyan University 1985 — 1989
Bachelor Degree in Sociology and Early Childhood Education
Harold L. Richards High School 1981 — 1985
Dan Mahoney's Household Credit Services Experience October 1993 - May 1994
Job Principal
Industry Management Consulting
Experience
TDF International 2008 - Present
Mahoney Consulting January 2007 - Present
Forrester Research March 2003 - December 2006
Giga Information Group October 1997 - March 2003
Intranet Partners 1995 - 1996
Dataquest June 1994 - January 1995
Household Credit Services October 1993 - May 1994
IBM June 1969 - September 1993
Skills
Business Development, Market Research, Corporate Interpersonal..., Thought Leadership, Business Strategy, IT Strategy, Consulting, Strategic Planning, Market Analysis, Change Management, Analyst Relations, Leadership, Software Development, Social Skills, Competitive Intelligence, Corporate Law, Enterprise Software, Strategy, Analysis, Management, Analytics, Strategic Partnerships
Education
Santa Clara University 1975 — 1978
Business Administration (Master's Program)
New York University 1969 — 1970
Computer Science
Marist College 1965 — 1969
BA, Mathematics
TDF International 2008 - Present
Mahoney Consulting January 2007 - Present
Forrester Research March 2003 - December 2006
Giga Information Group October 1997 - March 2003
Intranet Partners 1995 - 1996
Dataquest June 1994 - January 1995
Household Credit Services October 1993 - May 1994
IBM June 1969 - September 1993
Skills
Business Development, Market Research, Corporate Interpersonal..., Thought Leadership, Business Strategy, IT Strategy, Consulting, Strategic Planning, Market Analysis, Change Management, Analyst Relations, Leadership, Software Development, Social Skills, Competitive Intelligence, Corporate Law, Enterprise Software, Strategy, Analysis, Management, Analytics, Strategic Partnerships
Education
Santa Clara University 1975 — 1978
Business Administration (Master's Program)
New York University 1969 — 1970
Computer Science
Marist College 1965 — 1969
BA, Mathematics
Kirsten Fuhring-Cook's Household Credit Services Experience February 1997 - April 2000
Job
Industry Financial Services
Experience
WageWorks November 2009 - January 2015
JPMorgan Chase formerly Washington Mutual Card Services July 2006 - December 2009
JPMorgan Chase formerly Washington Mutual Card Services July 2004 - July 2006
Elmer's Products Inc November 2002 - July 2004
Victoria's Secret Stores April 2000 - November 2002
Household Credit Services February 1997 - April 2000
Skyway Freight Systems 1990 - 1996
Skills
Forecasting, Budgeting, Pricing, Financial Planning, Business Strategy, Analysis, Financial Management, Financial Modeling, Financial Analysis, P&L Management, Strategic Planning, P&L, Business Planning, Business Analysis, Corporate Finance, Business Intelligence, Team Building, Problem Solving, Acquisition Integration, Budgets, Strategic Financial..., Managerial Finance, Cross-functional Team..., IPO, Competitive Analysis, Finance, Risk Management, Analytics, Management, Strategy, Leadership, Mergers & Acquisitions, Process Improvement, Executive Management, Sarbanes-Oxley Act, Financial Services, Internal Audit, SaaS, Due Diligence, Financial Reporting
Education
Monterey Institute of International Studies 1997 — 1999
MBA
California State University-Monterey Bay 1996 — 1998
B.S.
Cabrillo College 1988 — 1994
Associate of Science (A.S.)
WageWorks November 2009 - January 2015
JPMorgan Chase formerly Washington Mutual Card Services July 2006 - December 2009
JPMorgan Chase formerly Washington Mutual Card Services July 2004 - July 2006
Elmer's Products Inc November 2002 - July 2004
Victoria's Secret Stores April 2000 - November 2002
Household Credit Services February 1997 - April 2000
Skyway Freight Systems 1990 - 1996
Skills
Forecasting, Budgeting, Pricing, Financial Planning, Business Strategy, Analysis, Financial Management, Financial Modeling, Financial Analysis, P&L Management, Strategic Planning, P&L, Business Planning, Business Analysis, Corporate Finance, Business Intelligence, Team Building, Problem Solving, Acquisition Integration, Budgets, Strategic Financial..., Managerial Finance, Cross-functional Team..., IPO, Competitive Analysis, Finance, Risk Management, Analytics, Management, Strategy, Leadership, Mergers & Acquisitions, Process Improvement, Executive Management, Sarbanes-Oxley Act, Financial Services, Internal Audit, SaaS, Due Diligence, Financial Reporting
Education
Monterey Institute of International Studies 1997 — 1999
MBA
California State University-Monterey Bay 1996 — 1998
B.S.
Cabrillo College 1988 — 1994
Associate of Science (A.S.)
Christopher Tracy's Household Credit Services Experience July 1991 - September 1997
Job Internet & Technology Executive
Industry Internet
Experience
ABUV Media October 2014 - Present
One on One Marketing October 2012 - March 2015
Ancestry.com November 2009 - January 2012
Ancestry.com November 2004 - October 2009
AOL July 2002 - November 2004
NextCard.com August 2000 - March 2002
NextCard.com March 1999 - July 2000
Household Credit Services July 1991 - September 1997
Skills
General Mangement, Operations Management, Internet Services, Digital Preservation, Indexing, Digitization, Strategy, Management, Vendor Management, Customer Service, Business Development, Training, Leadership, Project Management, General Administrative..., Strategic Planning, Cross-functional Team..., Security, Coaching, Start-ups, Marketing Management, Product Management, E-commerce, Human Resources, Customer Service..., Strategic Leadership, Payments, Digital Strategy, Creative Direction, Digital Marketing, Sales, Executive Management, Analytics, CRM, Customer Experience, Customer Retention, Strategic Partnerships
Education
Harvard Business School 1997 — 1999
MBA, General Management
California Polytechnic State University-San Luis Obispo 1986 — 1991
B.S., Economics
ABUV Media October 2014 - Present
One on One Marketing October 2012 - March 2015
Ancestry.com November 2009 - January 2012
Ancestry.com November 2004 - October 2009
AOL July 2002 - November 2004
NextCard.com August 2000 - March 2002
NextCard.com March 1999 - July 2000
Household Credit Services July 1991 - September 1997
Skills
General Mangement, Operations Management, Internet Services, Digital Preservation, Indexing, Digitization, Strategy, Management, Vendor Management, Customer Service, Business Development, Training, Leadership, Project Management, General Administrative..., Strategic Planning, Cross-functional Team..., Security, Coaching, Start-ups, Marketing Management, Product Management, E-commerce, Human Resources, Customer Service..., Strategic Leadership, Payments, Digital Strategy, Creative Direction, Digital Marketing, Sales, Executive Management, Analytics, CRM, Customer Experience, Customer Retention, Strategic Partnerships
Education
Harvard Business School 1997 — 1999
MBA, General Management
California Polytechnic State University-San Luis Obispo 1986 — 1991
B.S., Economics
Jeffrey Jachim's Household Credit Services Experience September 1989 - May 1995
Job Financial and Service Operations Executive
Industry Financial Services
Experience
Altriss, Inc. December 2005 - Present
GE Retail Sales Finance February 2001 - September 2005
Conseco Finance September 1999 - February 2001
PNC Bank February 1997 - June 1998
First USA April 1996 - December 1996
Household Credit Services September 1989 - May 1995
Amoco Corporation January 1984 - May 1989
Education
DePaul University 1988 — 1989
MBA
Western Illinois University 1979 — 1983
BB
Altriss, Inc. December 2005 - Present
GE Retail Sales Finance February 2001 - September 2005
Conseco Finance September 1999 - February 2001
PNC Bank February 1997 - June 1998
First USA April 1996 - December 1996
Household Credit Services September 1989 - May 1995
Amoco Corporation January 1984 - May 1989
Education
DePaul University 1988 — 1989
MBA
Western Illinois University 1979 — 1983
BB
Gillian Bannerman's Household Credit Services Experience 1996 - 1997
Job Financial Services Analytics and Strategy Professional
Industry Financial Services
Experience
Nordstrom August 2014 - Present
Capital One August 2012 - August 2014
HSBC Card Services September 2010 - August 2012
HSBC Card Services January 2009 - September 2010
HSBC May 2008 - March 2009
HSBC December 2005 - October 2007
Discover Financial Services 1998 - 2005
Discover Financial Services 1997 - 1998
Household Credit Services 1996 - 1997
Skills
Analytics, Credit Cards, Portfolio Management, Credit, Product Management, Strategy, Financial Services, Credit Risk, Segmentation, Loans, SAS, Management, Marketing Analytics, Relationship Management, Risk Analytics, Predictive Modeling, Financial Modeling, Financial Risk, Team Leadership, Database Marketing, Customer Acquisition, Business Analytics, Credit Analysis, Predictive Analytics, Risk Management
Education
University of Utah 1993 — 1995
M.S., Applied Mathematics, Emphasis on Statistics
McGill University 1988 — 1993
B.Sc., Mathematics
Nordstrom August 2014 - Present
Capital One August 2012 - August 2014
HSBC Card Services September 2010 - August 2012
HSBC Card Services January 2009 - September 2010
HSBC May 2008 - March 2009
HSBC December 2005 - October 2007
Discover Financial Services 1998 - 2005
Discover Financial Services 1997 - 1998
Household Credit Services 1996 - 1997
Skills
Analytics, Credit Cards, Portfolio Management, Credit, Product Management, Strategy, Financial Services, Credit Risk, Segmentation, Loans, SAS, Management, Marketing Analytics, Relationship Management, Risk Analytics, Predictive Modeling, Financial Modeling, Financial Risk, Team Leadership, Database Marketing, Customer Acquisition, Business Analytics, Credit Analysis, Predictive Analytics, Risk Management
Education
University of Utah 1993 — 1995
M.S., Applied Mathematics, Emphasis on Statistics
McGill University 1988 — 1993
B.Sc., Mathematics
Cynthia Wang's Household Credit Services Experience October 2001 - February 2003
Job PhD, CFA, FRM, Model Manager at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase September 2008 - Present
Washington Mutual Bank July 2007 - September 2008
Washington Mutual March 2004 - June 2007
Washington Mutual February 2003 - March 2004
Household Credit Services October 2001 - February 2003
Skills
Market Risk, Fixed Income, Financial Modeling, Portfolio Management, Credit Risk, Capital Markets, Financial Risk, Operational Risk, Credit Derivatives, Enterprise Risk..., VAR, Derivatives, Analytics, Quantitative Finance, Valuation, FX Options
Education
Michigan State University - The Eli Broad College of Business 1996 — 2001
Ph.D, Operations Management
Michigan State University 1998 — 2000
M.S., Computer Science and Engineering
University of Science and Technology of China 1991 — 1996
B.S., Chemical Physics
JPMorgan Chase September 2008 - Present
Washington Mutual Bank July 2007 - September 2008
Washington Mutual March 2004 - June 2007
Washington Mutual February 2003 - March 2004
Household Credit Services October 2001 - February 2003
Skills
Market Risk, Fixed Income, Financial Modeling, Portfolio Management, Credit Risk, Capital Markets, Financial Risk, Operational Risk, Credit Derivatives, Enterprise Risk..., VAR, Derivatives, Analytics, Quantitative Finance, Valuation, FX Options
Education
Michigan State University - The Eli Broad College of Business 1996 — 2001
Ph.D, Operations Management
Michigan State University 1998 — 2000
M.S., Computer Science and Engineering
University of Science and Technology of China 1991 — 1996
B.S., Chemical Physics
Andrew Conkling's Household Credit Services Experience October 2002 - February 2003
Job Student at Athens State University
Industry Legal Services
Experience
Household Credit Services October 2002 - February 2003
Century Theatres April 2000 - May 2001
Citigroup November 2000 - February 2001
Education
Athens State University 2007 — 2009
B.S., Business Administration
Wallace State Community College 2005 — 2007
A.S., Business Administration
Household Credit Services October 2002 - February 2003
Century Theatres April 2000 - May 2001
Citigroup November 2000 - February 2001
Education
Athens State University 2007 — 2009
B.S., Business Administration
Wallace State Community College 2005 — 2007
A.S., Business Administration
Rob Belskey's Household Credit Services Experience 1993 - 1995
Job Senior Oracle Applications DBA
Industry Information Technology and Services
Experience
BPS Solutions February 2003 - Present
Bearingpoint 2001 - 2003
KPMG Consulting 2000 - 2001
OAD Group, Inc July 1997 - January 2000
Softworld Services 1996 - 1997
Household Credit Services 1993 - 1995
Education
California State University-Chico 1988 — 1993
BPS Solutions February 2003 - Present
Bearingpoint 2001 - 2003
KPMG Consulting 2000 - 2001
OAD Group, Inc July 1997 - January 2000
Softworld Services 1996 - 1997
Household Credit Services 1993 - 1995
Education
California State University-Chico 1988 — 1993
Pritha Ghosh's Household Credit Services Experience July 2001 - April 2003
Job Risk Management at Wells Fargo
Industry Financial Services
Experience
Wells Fargo January 2012 - Present
HSBC April 2010 - February 2012
HSBC April 2008 - November 2010
HSBC Card Services July 2001 - March 2008
HSBC Card Services May 2003 - June 2005
Household Credit Services July 2001 - April 2003
Education
Purdue University
MS, Statistics, Mathematics
Kendriya Vidyalaya 1986 — 1990
Wells Fargo January 2012 - Present
HSBC April 2010 - February 2012
HSBC April 2008 - November 2010
HSBC Card Services July 2001 - March 2008
HSBC Card Services May 2003 - June 2005
Household Credit Services July 2001 - April 2003
Education
Purdue University
MS, Statistics, Mathematics
Kendriya Vidyalaya 1986 — 1990
Deena Hoelzel's Household Credit Services Experience 1990 - 1994
Job Business Manager at Hume Sequoia Construction
Industry Construction
Experience
Hume Sequoia Construction 1999 - Present
Hume Lake Christian Camps 1994 - 2001
Household Credit Services 1990 - 1994
Education
California Polytechnic State University-San Luis Obispo 1981 — 1990
Bachelor of Science, International Business Management
Hume Sequoia Construction 1999 - Present
Hume Lake Christian Camps 1994 - 2001
Household Credit Services 1990 - 1994
Education
California Polytechnic State University-San Luis Obispo 1981 — 1990
Bachelor of Science, International Business Management
Andrew Lugo's Household Credit Services Experience July 1990 - August 1997
Job Branch Manager at American Financial Network
Industry Financial Services
Experience
American Financial Network, Inc. August 2015 - Present
Summit Mortgage Corporation April 2009 - August 2015
RPM February 2008 - April 2009
Atlas MortgageServices July 2005 - February 2008
Entravision Communications June 2004 - July 2005
HSBC April 2001 - March 2004
Providian January 1999 - November 2001
The Associates November 1997 - June 1999
Household Credit Services July 1990 - August 1997
Skills
Finance, Contract Negotiation, Vendor Management, Competitive Analysis, Real Estate Financing, Retail, Residential Homes, Project Management, Mortgage Lending, Real Estate, Loans, Negotiation, Management, Business Development, USDA, Loan Origination, Refinance, Team Building, FHA, Mortgage Banking, Financial Analysis, Leadership, Financial Services
Education
California Polytechnic State University-San Luis Obispo 1986 — 1990
BS, Business Administration (Financial Management concentration)
Don Bosco Technical Institute 1980 — 1985
Associate of Science (A.S.), Automotive Technology
American Financial Network, Inc. August 2015 - Present
Summit Mortgage Corporation April 2009 - August 2015
RPM February 2008 - April 2009
Atlas MortgageServices July 2005 - February 2008
Entravision Communications June 2004 - July 2005
HSBC April 2001 - March 2004
Providian January 1999 - November 2001
The Associates November 1997 - June 1999
Household Credit Services July 1990 - August 1997
Skills
Finance, Contract Negotiation, Vendor Management, Competitive Analysis, Real Estate Financing, Retail, Residential Homes, Project Management, Mortgage Lending, Real Estate, Loans, Negotiation, Management, Business Development, USDA, Loan Origination, Refinance, Team Building, FHA, Mortgage Banking, Financial Analysis, Leadership, Financial Services
Education
California Polytechnic State University-San Luis Obispo 1986 — 1990
BS, Business Administration (Financial Management concentration)
Don Bosco Technical Institute 1980 — 1985
Associate of Science (A.S.), Automotive Technology
Tillma, Timothy's Household Credit Services Experience January 2004 - January 2005
Job PC Tech. at Avera Health
Industry Information Technology and Services
Experience
Avera Health February 2012 - Present
LodgeNet Entertainment Corporation September 2007 - January 2012
Sanford Health Plan July 2006 - July 2007
Spee Dee Delivery January 2005 - April 2006
Household Credit Services January 2004 - January 2005
Gateway January 2000 - January 2004
Gateway April 1996 - January 2000
Skills
System Administration, Cisco Technologies, Team Building, Operating Systems, Microsoft Office, Windows Server, Desktop Computers, Network Hardware, Unix, Computer Hardware, Call Center, XP, Microsoft SQL Server, VMware, Windows 7, Visio, Networking, Windows XP, Technical Support
Education
Southeast Technical Institute 2008 — 2011
A.A.S, Network Administrator
National American University 2000 — 2000
MCSE program
Avera Health February 2012 - Present
LodgeNet Entertainment Corporation September 2007 - January 2012
Sanford Health Plan July 2006 - July 2007
Spee Dee Delivery January 2005 - April 2006
Household Credit Services January 2004 - January 2005
Gateway January 2000 - January 2004
Gateway April 1996 - January 2000
Skills
System Administration, Cisco Technologies, Team Building, Operating Systems, Microsoft Office, Windows Server, Desktop Computers, Network Hardware, Unix, Computer Hardware, Call Center, XP, Microsoft SQL Server, VMware, Windows 7, Visio, Networking, Windows XP, Technical Support
Education
Southeast Technical Institute 2008 — 2011
A.A.S, Network Administrator
National American University 2000 — 2000
MCSE program
Gabrielle Robles's Household Credit Services Experience 1996 - 1997
Job Experienced Analyst
Industry Food Production
Experience
Driscoll's 2010 - Present
Granite Construction March 2008 - July 2010
Mann Packing Company March 2001 - March 2008
Starlight International 1999 - 2001
Household Credit Services (acquired by HSBC) February 1998 - August 1999
Household Credit Services (acquired by HSBC) 1997 - 1997
Household Credit Services 1996 - 1997
Skills
ERP, Business Process..., Management, JD Edwards, Enterprise Software, Quality Assurance, Forecasting, SDLC, Requirements Analysis, Software Documentation, Business Analysis, Strategic Planning, Requirements Gathering, Payroll, Budgets, System Administration, ERP Implementations, Systems Analysis, E-commerce, Customer Service, Training, Accounts Payable, Accounting, HRIS, Bilingual, Business Requirements, Business Process...
Education
Brown University 1989 — 1993
BA
Universidad de las Américas, A.C. 1991 — 1991
Golden Gate University
University of California, Santa Cruz
Driscoll's 2010 - Present
Granite Construction March 2008 - July 2010
Mann Packing Company March 2001 - March 2008
Starlight International 1999 - 2001
Household Credit Services (acquired by HSBC) February 1998 - August 1999
Household Credit Services (acquired by HSBC) 1997 - 1997
Household Credit Services 1996 - 1997
Skills
ERP, Business Process..., Management, JD Edwards, Enterprise Software, Quality Assurance, Forecasting, SDLC, Requirements Analysis, Software Documentation, Business Analysis, Strategic Planning, Requirements Gathering, Payroll, Budgets, System Administration, ERP Implementations, Systems Analysis, E-commerce, Customer Service, Training, Accounts Payable, Accounting, HRIS, Bilingual, Business Requirements, Business Process...
Education
Brown University 1989 — 1993
BA
Universidad de las Américas, A.C. 1991 — 1991
Golden Gate University
University of California, Santa Cruz
Eric Covington, MSML's Household Credit Services Experience 2000 - 2002
Job President ~ The Covington Advisory Group LLC ~ Global Business, Executive Advisors & Management Consultants
Industry Management Consulting
Experience
Leadership Institute For Empowerment July 2014 - Present
Merger and Acquisition Advisor March 2012 - Present
The Covington Advisory Group, LLC May 2011 - Present
QuestRx Global 2010 - Present
Ceridian December 2002 - April 2011
La Cima Governance Board 2005 - 2011
Comdata Network, Inc. 2002 - 2007
Comdata 2002 - 2007
Household Credit Services 2000 - 2002
Household Credit Services 1997 - 2000
Skills
New Business Development, BPO, Leadership, Human Resources, Outsourcing, Management, Call Center, CRM, Strategy, Vendor Management, Sales, Process Improvement, Business Transformation, Account Management, Change Management, Solution Selling, Strategic Planning, Program Management, Coaching, Business Development, Project Management, Team Leadership, SaaS, Business Strategy, Executive Management, Operations Management, Workforce Planning, Cross-functional Team..., Call Centers, Strategic Partnerships, Sales Management, Business Process..., Team Building, Strategic Leadership, Sales Process, Forecasting, Mergers, Performance Management, Contract Negotiation, Management Consulting, Business Process..., Credit Cards, Six Sigma, Financial Services, P&L Management, Start-ups, Business Analysis, Salesforce.com, Analytics, Mergers & Acquisitions
Education
Florida State University
Business Administration and Management, General
University of Phoenix
Bachelor's Degree, Management, 3.85
Western Governors University
Master’s Degree, Management and Leadership
Leadership Institute For Empowerment July 2014 - Present
Merger and Acquisition Advisor March 2012 - Present
The Covington Advisory Group, LLC May 2011 - Present
QuestRx Global 2010 - Present
Ceridian December 2002 - April 2011
La Cima Governance Board 2005 - 2011
Comdata Network, Inc. 2002 - 2007
Comdata 2002 - 2007
Household Credit Services 2000 - 2002
Household Credit Services 1997 - 2000
Skills
New Business Development, BPO, Leadership, Human Resources, Outsourcing, Management, Call Center, CRM, Strategy, Vendor Management, Sales, Process Improvement, Business Transformation, Account Management, Change Management, Solution Selling, Strategic Planning, Program Management, Coaching, Business Development, Project Management, Team Leadership, SaaS, Business Strategy, Executive Management, Operations Management, Workforce Planning, Cross-functional Team..., Call Centers, Strategic Partnerships, Sales Management, Business Process..., Team Building, Strategic Leadership, Sales Process, Forecasting, Mergers, Performance Management, Contract Negotiation, Management Consulting, Business Process..., Credit Cards, Six Sigma, Financial Services, P&L Management, Start-ups, Business Analysis, Salesforce.com, Analytics, Mergers & Acquisitions
Education
Florida State University
Business Administration and Management, General
University of Phoenix
Bachelor's Degree, Management, 3.85
Western Governors University
Master’s Degree, Management and Leadership
Daniella Blackburn's Household Credit Services Experience October 1994 - October 1996
Job Software Engineer at Audatex
Industry Computer Software
Experience
Audatex July 2010 - Present
Diablo Valley College, Pleasant Hill, CA June 2009 - Present
Audatex (formerly ADP Claims Services Group) October 1996 - January 2010
Audatex 1989 - 2010
Diablo Valley College, Pleasant Hill CA August 2000 - June 2004
Household Credit Services October 1994 - October 1996
California State University, San Bernardino July 1993 - July 1994
Education
California State University-San Bernardino 1992 — 1994
MBA, Finance and Information System
Audatex July 2010 - Present
Diablo Valley College, Pleasant Hill, CA June 2009 - Present
Audatex (formerly ADP Claims Services Group) October 1996 - January 2010
Audatex 1989 - 2010
Diablo Valley College, Pleasant Hill CA August 2000 - June 2004
Household Credit Services October 1994 - October 1996
California State University, San Bernardino July 1993 - July 1994
Education
California State University-San Bernardino 1992 — 1994
MBA, Finance and Information System
Richard Horrigan's Household Credit Services Experience 1986 - 1998
Job Lead Consultant at Capgemini Consulting
Industry Computer Software
Experience
Capgemini Consulting June 2005 - Present
Pegasys Systems & Technologies, Inc July 2004 - May 2005
VisionSoft March 1998 - February 2004
Household Credit Services 1986 - 1998
Education
Boston College 1975 — 1979
Capgemini Consulting June 2005 - Present
Pegasys Systems & Technologies, Inc July 2004 - May 2005
VisionSoft March 1998 - February 2004
Household Credit Services 1986 - 1998
Education
Boston College 1975 — 1979
Surya Padala's Household Credit Services Experience October 2003 - September 2004
Job Enterprise Reporting, Data Warehouse/Business Intelligence Developer
Industry Computer Software
Experience
Bank of America February 2012 - Present
ettain group March 2010 - February 2012
Bank of America March 2010 - February 2012
Wachovia, A Wells Fargo Company September 2009 - March 2010
Collabera September 2009 - March 2010
Capital Group October 2004 - April 2009
Household Credit Services October 2003 - September 2004
Wachovia Securities April 2003 - October 2003
Silicon Image October 2002 - March 2003
TRIRIGA December 2001 - September 2002
Skills
Actuate, BIRT, Informatica, Oracle SQL, PL/SQL, DB2/SQL, SQL Server 2000-2008, T-SQL, Business Intelligence, Data Warehousing, Talend, SSRS, SSAS, SSIS, VBA, Visual Basic, Visual Studio.NET, PowerBuilder, C++, Java, ETL, Spotfire, Tableau, SOAP, Eclipse, Autosys, Microsoft SQL Server, Oracle, Actuate Report, SQL, Databases, DB2, JSP, XML, Database Design, Requirements Analysis, Software Development, Integration, Unix Shell Scripting, ASP.NET, Tomcat, Data Migration, JavaScript, Shell Scripting, Agile Methodologies, Oracle SQL Developer
Education
Sri Krishnadevaraya University 1995 — 1997
Masters
Andhra University 1992 — 1995
Bachelors
Bank of America February 2012 - Present
ettain group March 2010 - February 2012
Bank of America March 2010 - February 2012
Wachovia, A Wells Fargo Company September 2009 - March 2010
Collabera September 2009 - March 2010
Capital Group October 2004 - April 2009
Household Credit Services October 2003 - September 2004
Wachovia Securities April 2003 - October 2003
Silicon Image October 2002 - March 2003
TRIRIGA December 2001 - September 2002
Skills
Actuate, BIRT, Informatica, Oracle SQL, PL/SQL, DB2/SQL, SQL Server 2000-2008, T-SQL, Business Intelligence, Data Warehousing, Talend, SSRS, SSAS, SSIS, VBA, Visual Basic, Visual Studio.NET, PowerBuilder, C++, Java, ETL, Spotfire, Tableau, SOAP, Eclipse, Autosys, Microsoft SQL Server, Oracle, Actuate Report, SQL, Databases, DB2, JSP, XML, Database Design, Requirements Analysis, Software Development, Integration, Unix Shell Scripting, ASP.NET, Tomcat, Data Migration, JavaScript, Shell Scripting, Agile Methodologies, Oracle SQL Developer
Education
Sri Krishnadevaraya University 1995 — 1997
Masters
Andhra University 1992 — 1995
Bachelors
Kate McGlinchey, CRCM's Household Credit Services Experience June 1991 - April 2000
Job Senior Director Compliance Officer at Capital One
Industry Banking
Experience
Capital One February 2012 - Present
ING DIRECT May 2000 - February 2012
Household Credit Services June 1991 - April 2000
Barclays Bank of DE 1985 - 1991
Skills
Banking, Credit, Policy, AML, Financial Risk, Financial Services, Mortgage Lending, Loans, Operational Risk..., Credit Cards, Fraud, KYC, Operational Risk, Credit Risk, Enterprise Risk..., Time Management, Securities, Portfolio Management, Risk Management, Management, Leadership, Retail Banking, Customer Service
Education
American Banker's Association National Compliance School.
Certified Regulatory Compliance Manager, Regulatory Compliance
Drexel University - LeBow College of Business
Communications
Capital One February 2012 - Present
ING DIRECT May 2000 - February 2012
Household Credit Services June 1991 - April 2000
Barclays Bank of DE 1985 - 1991
Skills
Banking, Credit, Policy, AML, Financial Risk, Financial Services, Mortgage Lending, Loans, Operational Risk..., Credit Cards, Fraud, KYC, Operational Risk, Credit Risk, Enterprise Risk..., Time Management, Securities, Portfolio Management, Risk Management, Management, Leadership, Retail Banking, Customer Service
Education
American Banker's Association National Compliance School.
Certified Regulatory Compliance Manager, Regulatory Compliance
Drexel University - LeBow College of Business
Communications
Riaz Bhamani's Household Credit Services Experience November 1994 - February 1998
Job Deposit Product Revenue Executive at Bank of America
Industry Banking
Experience
Bank of America December 2010 - Present
Bank of America July 2009 - December 2010
Bank of America February 2006 - June 2009
Winthrop University August 2007 - December 2007
Bank of America Merchant Services March 2004 - February 2006
Fleet Bank October 2000 - February 2004
Kessler Financial Services April 1999 - September 2000
Wells Fargo March 1998 - March 1999
Household Credit Services November 1994 - February 1998
Skills
Merchant Services, Financial Risk..., Credit Cards, Banking, Relationship Management, Payments, Electronic Payments, Debit Cards, Financial Analysis, Treasury Services, Product Management, Retail Banking, Strategic Planning, Analytics, Business Development, Credit, Business Strategy, Risk Management, Finance, Leadership, Management
Education
Babson College - Franklin W. Olin Graduate School of Business
MBA, Summa Cum Laude
Society of Management Accountants of Canada 1991 — 1994
CPA, CMA, Certified Management Accountant
Wilfrid Laurier University 1987 — 1991
BBA, Business Administration
Bank of America December 2010 - Present
Bank of America July 2009 - December 2010
Bank of America February 2006 - June 2009
Winthrop University August 2007 - December 2007
Bank of America Merchant Services March 2004 - February 2006
Fleet Bank October 2000 - February 2004
Kessler Financial Services April 1999 - September 2000
Wells Fargo March 1998 - March 1999
Household Credit Services November 1994 - February 1998
Skills
Merchant Services, Financial Risk..., Credit Cards, Banking, Relationship Management, Payments, Electronic Payments, Debit Cards, Financial Analysis, Treasury Services, Product Management, Retail Banking, Strategic Planning, Analytics, Business Development, Credit, Business Strategy, Risk Management, Finance, Leadership, Management
Education
Babson College - Franklin W. Olin Graduate School of Business
MBA, Summa Cum Laude
Society of Management Accountants of Canada 1991 — 1994
CPA, CMA, Certified Management Accountant
Wilfrid Laurier University 1987 — 1991
BBA, Business Administration
Thakka Malone's Household Credit Services Experience November 2002 - March 2003
Job Professional Registered Nurse
Industry Hospital & Health Care
Experience
Sinai Health System February 2014 - Present
Loretto Hospital November 2012 - Present
Alzheimer's Association March 2003 - December 2007
Household Credit Services November 2002 - March 2003
ComEd November 1999 - November 2002
Skills
Customer Service, Data Entry, Healthcare, Call Centers, Microsoft Office, Nursing, Hospitals, Patient Safety, BLS, Healthcare Information...
Education
Prairie State College 2008 — 2012
Associates in Applied Sciences, Nursing
Columbia College Chicago 1998 — 2001
Bachelor of Arts (B.A.), Communication and Media Studies
Southern Illinois University, Carbondale 1995 — 1998
Whitney Young Magnet H.S.
Whitney Young Magnet H.S.
Sinai Health System February 2014 - Present
Loretto Hospital November 2012 - Present
Alzheimer's Association March 2003 - December 2007
Household Credit Services November 2002 - March 2003
ComEd November 1999 - November 2002
Skills
Customer Service, Data Entry, Healthcare, Call Centers, Microsoft Office, Nursing, Hospitals, Patient Safety, BLS, Healthcare Information...
Education
Prairie State College 2008 — 2012
Associates in Applied Sciences, Nursing
Columbia College Chicago 1998 — 2001
Bachelor of Arts (B.A.), Communication and Media Studies
Southern Illinois University, Carbondale 1995 — 1998
Whitney Young Magnet H.S.
Whitney Young Magnet H.S.
Wendy Ransom's Household Credit Services Experience 2000 - 2002
Job Administrative Assistant at Armstrong Chapel UMC
Industry Religious Institutions
Experience
Armstrong Chapel UMC January 2006 - Present
Household Credit Services 2000 - 2002
GE Capital 1997 - 2000
Lasalle High School 1988 - 1991
Skills
Project Management, Choral, Music Education, Conducting, Teaching, Fundraising, Singing, Sales, Music, Team Building
Education
Miami University 1984 — 1988
Bachelor of Science, Education
Armstrong Chapel UMC January 2006 - Present
Household Credit Services 2000 - 2002
GE Capital 1997 - 2000
Lasalle High School 1988 - 1991
Skills
Project Management, Choral, Music Education, Conducting, Teaching, Fundraising, Singing, Sales, Music, Team Building
Education
Miami University 1984 — 1988
Bachelor of Science, Education
Linghsueh Shu's Household Credit Services Experience 1996 - 1998
Job Risk Manager at Wells Fargo Bank
Industry Banking
Experience
Wells Fargo Bank 2008 - Present
Wells Fargo 2008 - Present
Household Credit Services 1996 - 1998
Skills
Business Analysis, Financial Services, Credit Risk, SAS, Portfolio Management, Risk Management, Financial Modeling, Business Strategy, Database Marketing, Credit, Financial Risk, Risk Analytics, Banking
Education
Brown University 1987 — 1992
National Central University 1981 — 1985
BS, Mathematics
Wells Fargo Bank 2008 - Present
Wells Fargo 2008 - Present
Household Credit Services 1996 - 1998
Skills
Business Analysis, Financial Services, Credit Risk, SAS, Portfolio Management, Risk Management, Financial Modeling, Business Strategy, Database Marketing, Credit, Financial Risk, Risk Analytics, Banking
Education
Brown University 1987 — 1992
National Central University 1981 — 1985
BS, Mathematics
A.J. Piccillo's Household Credit Services Experience 1990 - 1997
Job Finance Director at WellPoint
Industry Insurance
Experience
WellPoint January 2013 - Present
Amerigroup Corporation May 2008 - December 2013
The Virginian-Pilot March 2006 - May 2008
The Virginian-Pilot December 1999 - March 2006
Bank of America 1998 - 1999
Household Credit Services 1990 - 1997
Skills
Budgets, Analysis, Advertising, Strategic Planning, Leadership, Management, Project Management, Team Building, Process Improvement, Microsoft Excel, Financial Analysis, Microsoft Office, Public Speaking, Contract Negotiation, Team Leadership, Financial Modeling
Education
Old Dominion University 1992 — 1995
MBA
Old Dominion University 1985 — 1990
BSBA, Double concentration in Accounting and Corporate Finance
WellPoint January 2013 - Present
Amerigroup Corporation May 2008 - December 2013
The Virginian-Pilot March 2006 - May 2008
The Virginian-Pilot December 1999 - March 2006
Bank of America 1998 - 1999
Household Credit Services 1990 - 1997
Skills
Budgets, Analysis, Advertising, Strategic Planning, Leadership, Management, Project Management, Team Building, Process Improvement, Microsoft Excel, Financial Analysis, Microsoft Office, Public Speaking, Contract Negotiation, Team Leadership, Financial Modeling
Education
Old Dominion University 1992 — 1995
MBA
Old Dominion University 1985 — 1990
BSBA, Double concentration in Accounting and Corporate Finance
Loretta Thompson's Household Credit Services Experience October 1989 - April 1991
Job Owner at Loretta Thompson Consulting
Industry Writing and Editing
Experience
California State University, Monterey Bay 2010 - Present
Loretta Thompson Consulting January 1987 - Present
Hartnell Community College February 1987 - June 2012
Household Credit Services October 1989 - April 1991
Union Bank of California June 1984 - November 1986
Skills
Teaching, Public Speaking, Higher Education, Research, Curriculum Design, Event Planning, Curriculum Development, Microsoft Office, Instructional Design, PowerPoint, Tutoring, Microsoft Word, E-Learning, Microsoft Excel, Customer Service, Leadership, Analysis, Training, Social Media, Project Management, Public Relations, Fundraising, Editing, Nonprofits, Management, Spanish, Event Management, Adult Education, English
Education
California State University-Sacramento 1982 — 1984
MBA, Business Administration
University of California, Davis 1973 — 1978
BA, German Language & Literature
Georg-August-Universität Göttingen 1975 — 1976
German Language & Literature
California State University, Monterey Bay 2010 - Present
Loretta Thompson Consulting January 1987 - Present
Hartnell Community College February 1987 - June 2012
Household Credit Services October 1989 - April 1991
Union Bank of California June 1984 - November 1986
Skills
Teaching, Public Speaking, Higher Education, Research, Curriculum Design, Event Planning, Curriculum Development, Microsoft Office, Instructional Design, PowerPoint, Tutoring, Microsoft Word, E-Learning, Microsoft Excel, Customer Service, Leadership, Analysis, Training, Social Media, Project Management, Public Relations, Fundraising, Editing, Nonprofits, Management, Spanish, Event Management, Adult Education, English
Education
California State University-Sacramento 1982 — 1984
MBA, Business Administration
University of California, Davis 1973 — 1978
BA, German Language & Literature
Georg-August-Universität Göttingen 1975 — 1976
German Language & Literature
Jessica VanSchaick's Household Credit Services Experience February 2002 - November 2002
Job Customerfocused Project Manager
Industry Internet
Experience
Clearwire November 2011 - Present
Clearwire April 2010 - November 2011
Clearwire July 2009 - April 2010
Clearwire June 2007 - July 2009
Clearwire October 2007 - December 2007
The Selling Source October 2006 - May 2007
HSBC Card Services August 2005 - October 2006
HSBC Card Services November 2002 - April 2005
Household Credit Services February 2002 - November 2002
Household Credit Services January 2000 - January 2002
Skills
Call Centers, Process Improvement, Vendor Management, Customer Retention, Leadership, Telecommunications, Salesforce.com, Call Center, Customer Experience, Integration, Business Process, Program Management, CRM, Cross-functional Team..., Project Management, Management, Outsourcing, Product Management, Mobile Devices, Strategy, Wireless, Customer Service, Strategic Partnerships, Human Resources, Business Process..., Team Leadership, Sales Management, Quality Assurance, Start-ups, Business Development, E-commerce, Team Management, Account Management, Software Project..., Customer Satisfaction, Training, PMO, Business Analysis, Operations Management, Solution Selling, Sales Operations, SDLC
Education
Drew University
Virginia Wesleyan
Clearwire November 2011 - Present
Clearwire April 2010 - November 2011
Clearwire July 2009 - April 2010
Clearwire June 2007 - July 2009
Clearwire October 2007 - December 2007
The Selling Source October 2006 - May 2007
HSBC Card Services August 2005 - October 2006
HSBC Card Services November 2002 - April 2005
Household Credit Services February 2002 - November 2002
Household Credit Services January 2000 - January 2002
Skills
Call Centers, Process Improvement, Vendor Management, Customer Retention, Leadership, Telecommunications, Salesforce.com, Call Center, Customer Experience, Integration, Business Process, Program Management, CRM, Cross-functional Team..., Project Management, Management, Outsourcing, Product Management, Mobile Devices, Strategy, Wireless, Customer Service, Strategic Partnerships, Human Resources, Business Process..., Team Leadership, Sales Management, Quality Assurance, Start-ups, Business Development, E-commerce, Team Management, Account Management, Software Project..., Customer Satisfaction, Training, PMO, Business Analysis, Operations Management, Solution Selling, Sales Operations, SDLC
Education
Drew University
Virginia Wesleyan
Patrick Clune's Household Credit Services Experience 1991 - 1993
Job at Bank of America
Industry Financial Services
Experience
Bank of America July 2010 - Present
Open Solutions February 2005 - 2010
Bank of America April 2003 - January 2005
Intuit November 2001 - April 2003
Capital One November 1993 - November 2001
Household Credit Services 1991 - 1993
Skills
Workforce Management, Workforce Planning, Process Improvement, Call Center, Call Centers, Banking, Vendor Management, Business Analysis, Risk Management, Financial Services, Change Management, Mortgage Lending, Operations Management, Strategic Planning, Project Management, Financial Analysis, Customer Service, Visio, Team Building, Six Sigma, Program Management, Outsourcing, Disaster Recovery, Customer Experience, Business Process..., CRM, Analysis
Education
Virginia Commonwealth University - School of Business 1997 — 2001
Master's, Information Systems
Virginia Commonwealth University - School of Business 1994 — 1997
Master's, Business Administration
California Polytechnic State University-San Luis Obispo 1987 — 1992
Bachelor's, Business, Finance
Bank of America July 2010 - Present
Open Solutions February 2005 - 2010
Bank of America April 2003 - January 2005
Intuit November 2001 - April 2003
Capital One November 1993 - November 2001
Household Credit Services 1991 - 1993
Skills
Workforce Management, Workforce Planning, Process Improvement, Call Center, Call Centers, Banking, Vendor Management, Business Analysis, Risk Management, Financial Services, Change Management, Mortgage Lending, Operations Management, Strategic Planning, Project Management, Financial Analysis, Customer Service, Visio, Team Building, Six Sigma, Program Management, Outsourcing, Disaster Recovery, Customer Experience, Business Process..., CRM, Analysis
Education
Virginia Commonwealth University - School of Business 1997 — 2001
Master's, Information Systems
Virginia Commonwealth University - School of Business 1994 — 1997
Master's, Business Administration
California Polytechnic State University-San Luis Obispo 1987 — 1992
Bachelor's, Business, Finance
Ginger Hlebasko's Household Credit Services Experience February 2000 - July 2001
Job Marketing One to One Communications Director
Industry Insurance
Experience
State Farm May 2012 - Present
Close To My Heart February 2011 - Present
State Farm Insurance January 2010 - May 2012
State Farm July 2001 - January 2010
Household Credit Services February 2000 - July 2001
First Card October 1993 - February 2000
Skills
Database Marketing, CRM, Analysis, Segmentation, Direct Marketing, Financial Services, Analytics, SAS, Business Planning, Data Analysis, Portfolio Management
Education
Northwestern University 1987 — 1988
MS, Applied Math / Engineering Science
Dominican University 1984 — 1987
BA, Mathematics
State Farm May 2012 - Present
Close To My Heart February 2011 - Present
State Farm Insurance January 2010 - May 2012
State Farm July 2001 - January 2010
Household Credit Services February 2000 - July 2001
First Card October 1993 - February 2000
Skills
Database Marketing, CRM, Analysis, Segmentation, Direct Marketing, Financial Services, Analytics, SAS, Business Planning, Data Analysis, Portfolio Management
Education
Northwestern University 1987 — 1988
MS, Applied Math / Engineering Science
Dominican University 1984 — 1987
BA, Mathematics
Veronica Linnen-Utley's Household Credit Services Experience November 1996 - June 1998
Job Accts. Payable Supervisor at Flushing Hospital Medical Center
Industry Accounting
Experience
Flushing Hospital Medical Center April 2007 - Present
New York Foundling Hospital September 1998 - May 1999
Household Credit Services November 1996 - June 1998
Norfolk State University August 1990 - May 1995
Skills
Microsoft Office, PowerPoint, Outlook, Real Estate, Program Management, Team Building, Recruiting, Coaching, Research, Training, Public Speaking, Event Planning, Promotions, Brand Development, First Time Home Buyers, Crisis Intervention, Accounts Payable
Education
Norfolk State University 1990 — 1996
Bachelor of Science, Business Management
Norfolk State University 1990 — 1996
Bachelor of Science (B.S.), Business Administration and Management, General
Flushing Hospital Medical Center April 2007 - Present
New York Foundling Hospital September 1998 - May 1999
Household Credit Services November 1996 - June 1998
Norfolk State University August 1990 - May 1995
Skills
Microsoft Office, PowerPoint, Outlook, Real Estate, Program Management, Team Building, Recruiting, Coaching, Research, Training, Public Speaking, Event Planning, Promotions, Brand Development, First Time Home Buyers, Crisis Intervention, Accounts Payable
Education
Norfolk State University 1990 — 1996
Bachelor of Science, Business Management
Norfolk State University 1990 — 1996
Bachelor of Science (B.S.), Business Administration and Management, General
Kim Pritchard's Household Credit Services Experience 1993 - 1998
Job Manager Business Systems at New York Times Co.
Industry Publishing
Experience
New York Times Co. February 1998 - Present
Household Credit Services 1993 - 1998
Home Quarters 1993 - 1998
Hechinger 1990 - 1993
Skills
PeopleSoft, Loss Prevention, Business Analysis
Education
Lynchburg College 1985 — 1989
B.A., Business Management
New York Times Co. February 1998 - Present
Household Credit Services 1993 - 1998
Home Quarters 1993 - 1998
Hechinger 1990 - 1993
Skills
PeopleSoft, Loss Prevention, Business Analysis
Education
Lynchburg College 1985 — 1989
B.A., Business Management
Robert Blakeman's Household Credit Services Experience June 1996 - August 2002
Job Sr. Workforce Analyst at CareFirst BlueCross BlueShield
Industry Insurance
Experience
CareFirst BlueCross BlueShield June 2003 - Present
Household Credit Services June 1996 - August 2002
Skills
Contact Centers, Workforce Management, Aspect Workforce..., IVR, Process Improvement, Spanish-speaking, Microsoft Excel, Access Database, MS Excel Pivot Tables
Education
Old Dominion University 1996 — 2003
B.S.B.A, International Business (Latin America)
CareFirst BlueCross BlueShield June 2003 - Present
Household Credit Services June 1996 - August 2002
Skills
Contact Centers, Workforce Management, Aspect Workforce..., IVR, Process Improvement, Spanish-speaking, Microsoft Excel, Access Database, MS Excel Pivot Tables
Education
Old Dominion University 1996 — 2003
B.S.B.A, International Business (Latin America)
Randy Welte's Household Credit Services Experience 1990 - 1999
Job SVP Finance at Citigroup
Industry Financial Services
Experience
Citigroup June 1999 - Present
Household Credit Services 1990 - 1999
Skills
Financial Services, Financial Analysis, Financial Modeling, Forecasting, Credit Cards, Strategic Financial..., Risk Management, Banking, Credit Analysis, Finance, Retail Banking, Process Improvement, Portfolio Management, Corporate Finance, Financial Risk, Loans, Management, Strategy, Credit, Relationship Management, Executive Management, Mergers & Acquisitions, Commercial Lending
Education
University of Oregon 1988 — 1990
MBA, Finance
California State University-Sacramento 1983 — 1988
BS, Business Administration
Citigroup June 1999 - Present
Household Credit Services 1990 - 1999
Skills
Financial Services, Financial Analysis, Financial Modeling, Forecasting, Credit Cards, Strategic Financial..., Risk Management, Banking, Credit Analysis, Finance, Retail Banking, Process Improvement, Portfolio Management, Corporate Finance, Financial Risk, Loans, Management, Strategy, Credit, Relationship Management, Executive Management, Mergers & Acquisitions, Commercial Lending
Education
University of Oregon 1988 — 1990
MBA, Finance
California State University-Sacramento 1983 — 1988
BS, Business Administration
Art Lopez's Household Credit Services Experience February 1995 - March 1998
Job IT Director at Lusamerica Foods Inc.
Industry Farming
Experience
Lusamerica Foods Inc. December 2013 - Present
Syngenta September 2012 - December 2013
Syngenta December 2010 - September 2012
Goldsmith Seed Inc. August 2005 - November 2010
Reiter Affiliated Companies March 1998 - August 2005
Household Credit Services February 1995 - March 1998
Skills
Process Improvement, Management, ERP, Cross-functional Team..., Change Management, Team Building, Integration, Business Process, Project Management, CRM, Business Analysis, Business Intelligence, Strategic Planning, System Administration, Analysis, Leadership, Strategy, SAP, Business Strategy
Education
Golden Gate University 1999 — 2004
MBA, Finance
Massachusetts Institute of Technology 1989 — 1994
MS, Operations Research
Lusamerica Foods Inc. December 2013 - Present
Syngenta September 2012 - December 2013
Syngenta December 2010 - September 2012
Goldsmith Seed Inc. August 2005 - November 2010
Reiter Affiliated Companies March 1998 - August 2005
Household Credit Services February 1995 - March 1998
Skills
Process Improvement, Management, ERP, Cross-functional Team..., Change Management, Team Building, Integration, Business Process, Project Management, CRM, Business Analysis, Business Intelligence, Strategic Planning, System Administration, Analysis, Leadership, Strategy, SAP, Business Strategy
Education
Golden Gate University 1999 — 2004
MBA, Finance
Massachusetts Institute of Technology 1989 — 1994
MS, Operations Research
Toya Rollins's Household Credit Services Experience 1993 - 1996
Job Manager, Client Relations at Pembrooke Occupational Health
Industry Consumer Services
Experience
Pembrooke Manager, Client RelationseScreenMay 2011 - Present
eScreen 2004 - Present
Brandseed 2004 - 2005
Time Life Customer Service 1997 - 2004
Time-Life Music 1997 - 2004
Commonwealth Information Systems August 1996 - September 1997
Household Credit Services 1993 - 1996
Skills
Customer Service, Customer Relations, Team Building, Project Management, Process Improvement, Operations Management, Public Speaking, Training, Sales, Account Management, Management, Team Leadership, Customer Satisfaction
Education
Hampton University 1989 — 1993
Bachelor's, Marketing
Pembrooke Manager, Client RelationseScreenMay 2011 - Present
eScreen 2004 - Present
Brandseed 2004 - 2005
Time Life Customer Service 1997 - 2004
Time-Life Music 1997 - 2004
Commonwealth Information Systems August 1996 - September 1997
Household Credit Services 1993 - 1996
Skills
Customer Service, Customer Relations, Team Building, Project Management, Process Improvement, Operations Management, Public Speaking, Training, Sales, Account Management, Management, Team Leadership, Customer Satisfaction
Education
Hampton University 1989 — 1993
Bachelor's, Marketing
Sharon Astle's Household Credit Services Experience June 1995 - February 1998
Job Program Manager
Industry Information Technology and Services
Charles Daye's Household Credit Services Experience 1992 - 1996
Job SVP Human Resources at Ceridian
Industry Executive Office
Experience
Ceridian November 2007 - October 2013
TSYS Acquiring Solutions July 1999 - October 2007
Richard Gast & Associates 1997 - 1999
Household Credit Services 1992 - 1996
Skills
Community Development, Employee Benefits, Employee Relations, Talent Management, HRIS, Employee Engagement, Leadership, Program Management, Organizational..., Human Resources, Team Building, Interviews, Deferred Compensation, Benefits Administration, Strategic Planning, Personnel Management, Change Management, Management, HR Policies, Workforce Planning, Onboarding, Succession Planning, Executive Management, HR Consulting, Applicant Tracking..., Executive Coaching, Vendor Management, Performance Management, Leadership Development, Recruiting, Talent Acquisition, Compensation & Benefit, Organizational..., Organizational Design, Executive Search
Education
North Carolina Agricultural and Technical State University
BS, Political Science
Ceridian November 2007 - October 2013
TSYS Acquiring Solutions July 1999 - October 2007
Richard Gast & Associates 1997 - 1999
Household Credit Services 1992 - 1996
Skills
Community Development, Employee Benefits, Employee Relations, Talent Management, HRIS, Employee Engagement, Leadership, Program Management, Organizational..., Human Resources, Team Building, Interviews, Deferred Compensation, Benefits Administration, Strategic Planning, Personnel Management, Change Management, Management, HR Policies, Workforce Planning, Onboarding, Succession Planning, Executive Management, HR Consulting, Applicant Tracking..., Executive Coaching, Vendor Management, Performance Management, Leadership Development, Recruiting, Talent Acquisition, Compensation & Benefit, Organizational..., Organizational Design, Executive Search
Education
North Carolina Agricultural and Technical State University
BS, Political Science
Lee Jasper's Household Credit Services Experience January 1995 - January 1999
Job NNO Operations Engineer III at Bright House Networks
Industry Information Technology and Services
Experience
Bright House Networks February 2010 - Present
H. Lee Moffitt Cancer Center 2009 - 2010
JCH Enterprises April 1999 - September 2008
Household Credit Services January 1995 - January 1999
Skills
Telecommunications, IP, TCP/IP, Wireless, Ethernet, Troubleshooting, MPLS, Cisco Technologies, Computer Network..., Routers, Switches, Network Engineering, Network Design, OSPF, Linux, Metro Ethernet, WAN, BGP, Integration, Unix, DOCSIS, DWDM, DNS, Cisco IOS, CCNA, Network Security, VMware, LAN-WAN, Wireless Networking, Testing, Broadband, IPv6, Active Directory, Call Center, Managed Services, Network Architecture, Networking, Fiber Optics, Visio, C#, Routing
Education
University of Phoenix 2009 — 2013
Bachelor of Applied Science (BASc), Information Technology - Information Systems Security
University of Phoenix 2009 — 2010
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
College of Southern Nevada 2000 — 2001
Cisco Certified Network Associate, Cisco Networking Academy
Bright House Networks February 2010 - Present
H. Lee Moffitt Cancer Center 2009 - 2010
JCH Enterprises April 1999 - September 2008
Household Credit Services January 1995 - January 1999
Skills
Telecommunications, IP, TCP/IP, Wireless, Ethernet, Troubleshooting, MPLS, Cisco Technologies, Computer Network..., Routers, Switches, Network Engineering, Network Design, OSPF, Linux, Metro Ethernet, WAN, BGP, Integration, Unix, DOCSIS, DWDM, DNS, Cisco IOS, CCNA, Network Security, VMware, LAN-WAN, Wireless Networking, Testing, Broadband, IPv6, Active Directory, Call Center, Managed Services, Network Architecture, Networking, Fiber Optics, Visio, C#, Routing
Education
University of Phoenix 2009 — 2013
Bachelor of Applied Science (BASc), Information Technology - Information Systems Security
University of Phoenix 2009 — 2010
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
College of Southern Nevada 2000 — 2001
Cisco Certified Network Associate, Cisco Networking Academy
Anne DeClouette, Ph.D.'s Household Credit Services Experience 2000 - 2002
Job (Acting) Vice President for Academic Affairs at Oklahoma City Community College
Industry Education Management
Experience
Oklahoma City Community College July 2015 - Present
Oklahoma City Community College September 2014 - June 2015
Santa Rosa Junior College July 2013 - August 2014
Apollo Group/University of Phoenix 2010 - 2013
Redlands Community College November 2011 - March 2012
Oklahoma State University December 2008 - December 2011
Colorado Technical University 2009 - 2011
Antelope Valley College February 2005 - July 2008
Household Credit Services 2000 - 2002
Honeywell 1998 - 2000
Skills
Higher Education, Curriculum Design, Distance Learning, Teaching, Research, Courses, Leadership, Financial Accounting, Financial Analysis, Presenter, Internal Audit, Budgets, Strategic Financial..., Capital Budgeting, Financial Reporting, Trend Analysis, Conferences, Fixed Assets, Long Range Planning, Budget Management, Budget Analysis, Budget Allocation, Budget Development, Financial Planning, Finanacial Statement..., Asset Management, E-Learning
Education
Capella University 2006 — 2009
PhD, Organization and Management
University of Tulsa 1994 — 1996
MBA, Management
Southern University and Agricultural and Mechanical College at Baton Rouge
B.S., Accounting
McDonogh 35
College Preparatory
Oklahoma City Community College July 2015 - Present
Oklahoma City Community College September 2014 - June 2015
Santa Rosa Junior College July 2013 - August 2014
Apollo Group/University of Phoenix 2010 - 2013
Redlands Community College November 2011 - March 2012
Oklahoma State University December 2008 - December 2011
Colorado Technical University 2009 - 2011
Antelope Valley College February 2005 - July 2008
Household Credit Services 2000 - 2002
Honeywell 1998 - 2000
Skills
Higher Education, Curriculum Design, Distance Learning, Teaching, Research, Courses, Leadership, Financial Accounting, Financial Analysis, Presenter, Internal Audit, Budgets, Strategic Financial..., Capital Budgeting, Financial Reporting, Trend Analysis, Conferences, Fixed Assets, Long Range Planning, Budget Management, Budget Analysis, Budget Allocation, Budget Development, Financial Planning, Finanacial Statement..., Asset Management, E-Learning
Education
Capella University 2006 — 2009
PhD, Organization and Management
University of Tulsa 1994 — 1996
MBA, Management
Southern University and Agricultural and Mechanical College at Baton Rouge
B.S., Accounting
McDonogh 35
College Preparatory
Jamie Storer's Household Credit Services Experience 1999 - 2001
Job Workforce Forecasting Analyst at Cambia Health Solutions
Industry Financial Services
Experience
Cambia Health Solutions July 2013 - Present
Genesis Financial Solutions February 2008 - May 2013
Genesis Financial Solutions September 2007 - January 2008
HSBC Card Services / Household Credit Services 2003 - 2007
HSBC Card Services / Household Credit Services 2001 - 2003
Household Credit Services 1999 - 2001
Skills
Excel, Negotiation, Coaching, Access, Mentoring, Credit, Microsoft Office, SQL, Visual Basic, Call Center, Customer Service, Budgeting, PowerPoint, Word, Credit Cards, Process Engineering, Change Management, Accounts Receivable, Financial Analysis, Strategic Planning, Planning, Workforce Management, Analysis, Problem Solving, Process Improvement, Analytics, P&L, Business Management, Operations Management, Telecommunications, Team Management, Supervisory Skills, Data Analysis, Forecasting, Team Building, Team Leadership, Hiring, Vendor Management, Customer Satisfaction, Business Analysis, People Management, MIS, Business Strategy, P&L Management, Business Intelligence, Business Process..., Visio, Outlook, Customer Experience, Business Planning
Education
Oregon Institute of Technology 2015 — 2016
Bachelorâs Degree, Operations Management
Clackamas Community College 2012 — 2014
AAOT, Operations Management
The Ohio State University 1997 — 1998
Cambia Health Solutions July 2013 - Present
Genesis Financial Solutions February 2008 - May 2013
Genesis Financial Solutions September 2007 - January 2008
HSBC Card Services / Household Credit Services 2003 - 2007
HSBC Card Services / Household Credit Services 2001 - 2003
Household Credit Services 1999 - 2001
Skills
Excel, Negotiation, Coaching, Access, Mentoring, Credit, Microsoft Office, SQL, Visual Basic, Call Center, Customer Service, Budgeting, PowerPoint, Word, Credit Cards, Process Engineering, Change Management, Accounts Receivable, Financial Analysis, Strategic Planning, Planning, Workforce Management, Analysis, Problem Solving, Process Improvement, Analytics, P&L, Business Management, Operations Management, Telecommunications, Team Management, Supervisory Skills, Data Analysis, Forecasting, Team Building, Team Leadership, Hiring, Vendor Management, Customer Satisfaction, Business Analysis, People Management, MIS, Business Strategy, P&L Management, Business Intelligence, Business Process..., Visio, Outlook, Customer Experience, Business Planning
Education
Oregon Institute of Technology 2015 — 2016
Bachelorâs Degree, Operations Management
Clackamas Community College 2012 — 2014
AAOT, Operations Management
The Ohio State University 1997 — 1998
Julie King's Household Credit Services Experience October 1995 - April 1999
Job Independent Financial Services Professional
Industry Financial Services
Experience
Charles Schwab & Company, Inc. February 2004 - November 2006
Charles Schwab February 2003 - February 2004
Charles Schwab May 1999 - January 2003
Household Credit Services October 1995 - April 1999
Aldrich Eastman & Walsh September 1992 - September 1995
Arthur Andersen & Co. Inc. June 1990 - August 1992
Education
University of Hartford 1990 — 1991
MS, Public Accounting
Connecticut College 1986 — 1990
BA, Economics & Government
Charles Schwab & Company, Inc. February 2004 - November 2006
Charles Schwab February 2003 - February 2004
Charles Schwab May 1999 - January 2003
Household Credit Services October 1995 - April 1999
Aldrich Eastman & Walsh September 1992 - September 1995
Arthur Andersen & Co. Inc. June 1990 - August 1992
Education
University of Hartford 1990 — 1991
MS, Public Accounting
Connecticut College 1986 — 1990
BA, Economics & Government
Linda Callnin's Household Credit Services Experience December 1991 - October 1997
Job Operations Accounting Controller Think Finance
Industry Financial Services
Experience
Think Finance August 2007 - Present
Citi 2001 - 2007
Household Credit Services December 1991 - October 1997
Skills
Loans, Business Process..., Business Analysis, SDLC, Program Management, Financial Services, Strategic Planning, Financial Reporting, Accounting, Business Intelligence, Sarbanes-Oxley Act, Banking, Financial Modeling, Financial Analysis, Risk Management, Finance, Management, Financial Risk, Auditing, Forecasting, Vendor Management, Microsoft SQL Server, Internal Controls, Mergers, Process Improvement, Software Documentation, Software Project..., Credit, SQL, Strategic Financial..., Hyperion Enterprise, Account Reconciliation, Visio, Credit Risk, Budgets, Business Requirements, Leadership, Data Analysis, Microsoft Excel, Essbase, Agile Methodologies, Requirements Analysis, Business Strategy, Enterprise Risk..., Requirements Gathering, Access, Analysis, Cash Management, Variance Analysis, Change Management
Education
Florida Atlantic University
BA, Accounting
Think Finance August 2007 - Present
Citi 2001 - 2007
Household Credit Services December 1991 - October 1997
Skills
Loans, Business Process..., Business Analysis, SDLC, Program Management, Financial Services, Strategic Planning, Financial Reporting, Accounting, Business Intelligence, Sarbanes-Oxley Act, Banking, Financial Modeling, Financial Analysis, Risk Management, Finance, Management, Financial Risk, Auditing, Forecasting, Vendor Management, Microsoft SQL Server, Internal Controls, Mergers, Process Improvement, Software Documentation, Software Project..., Credit, SQL, Strategic Financial..., Hyperion Enterprise, Account Reconciliation, Visio, Credit Risk, Budgets, Business Requirements, Leadership, Data Analysis, Microsoft Excel, Essbase, Agile Methodologies, Requirements Analysis, Business Strategy, Enterprise Risk..., Requirements Gathering, Access, Analysis, Cash Management, Variance Analysis, Change Management
Education
Florida Atlantic University
BA, Accounting
Danny Dizon's Household Credit Services Experience June 1999 - August 1999
Job Plant Industrial Engineer at Earthbound Farm
Industry Transportation/Trucking/Railroad
Experience
Taylor Farms November 2014 - Present
Earthbound Farms September 2011 - November 2014
FedEx National LTL July 2009 - September 2011
FedEx National LTL April 2009 - July 2009
FedEx Systems June 2007 - April 2009
Watkins Motor Lines February 2005 - June 2007
Fresh Express September 2002 - February 2005
Household Credit Services June 1999 - August 1999
Education
New Horizons Computer Learning Centers
California Polytechnic State University-San Luis Obispo 1997 — 2002
BS, Industrial Engineering
California Polytechnic State University
Bachelor, Science ~ Industrial Engineering
Taylor Farms November 2014 - Present
Earthbound Farms September 2011 - November 2014
FedEx National LTL July 2009 - September 2011
FedEx National LTL April 2009 - July 2009
FedEx Systems June 2007 - April 2009
Watkins Motor Lines February 2005 - June 2007
Fresh Express September 2002 - February 2005
Household Credit Services June 1999 - August 1999
Education
New Horizons Computer Learning Centers
California Polytechnic State University-San Luis Obispo 1997 — 2002
BS, Industrial Engineering
California Polytechnic State University
Bachelor, Science ~ Industrial Engineering
Xiaogang Su's Household Credit Services Experience 2001 - July 2001
Job Associate Professor at The University of Texas at El Paso
Industry Research
Experience
The University of Texas at El Paso August 2013 - Present
University of Alabama at Birmingham January 2010 - August 2013
University of Central Florida August 2001 - December 2009
Household Credit Services 2001 - July 2001
Skills
Statistics, Data Mining, Machine Learning, R, SAS, Science, Biostatistics, LaTeX, SAS programming, Statistical Modeling, Logistic Regression, Clinical Research, Mathematical Modeling, SPSS, Data Analysis, Time Series Analysis, Predictive Modeling, Monte Carlo Simulation, Quantitative Analytics
Education
University of California, Davis 1996 — 2001
Doctor of Philosophy (Ph.D.), Statistics
Beijing Normal University 1991 — 1995
Bachelor's degree, Mathematics
The University of Texas at El Paso August 2013 - Present
University of Alabama at Birmingham January 2010 - August 2013
University of Central Florida August 2001 - December 2009
Household Credit Services 2001 - July 2001
Skills
Statistics, Data Mining, Machine Learning, R, SAS, Science, Biostatistics, LaTeX, SAS programming, Statistical Modeling, Logistic Regression, Clinical Research, Mathematical Modeling, SPSS, Data Analysis, Time Series Analysis, Predictive Modeling, Monte Carlo Simulation, Quantitative Analytics
Education
University of California, Davis 1996 — 2001
Doctor of Philosophy (Ph.D.), Statistics
Beijing Normal University 1991 — 1995
Bachelor's degree, Mathematics
Lanetta Gordon's Household Credit Services Experience August 2000 - April 2002
Job Collector at HSBC Card Services
Industry Financial Services
Experience
HSBC Card Services November 2008 - December 2011
Bank of America April 2005 - May 2008
Bank &Trust , Crescent Recovery, LLC August 2004 - January 2005
Advertising Specialty Institute May 2002 - March 2003
Household Credit Services August 2000 - April 2002
SCS and American Express February 1999 - June 2000
Hayims & Company September 1995 - May 1998
City of Norfolk June 1994 - August 1994
Education
College
High School
NORVIEW HIGH SCHOOL
Academic
Norfolk State University
United States
Academic
United States
HSBC Card Services November 2008 - December 2011
Bank of America April 2005 - May 2008
Bank &Trust , Crescent Recovery, LLC August 2004 - January 2005
Advertising Specialty Institute May 2002 - March 2003
Household Credit Services August 2000 - April 2002
SCS and American Express February 1999 - June 2000
Hayims & Company September 1995 - May 1998
City of Norfolk June 1994 - August 1994
Education
College
High School
NORVIEW HIGH SCHOOL
Academic
Norfolk State University
United States
Academic
United States
Debra Weekes's Household Credit Services Experience 1998 - 2000
Job VP, Department Manager Loan Servicing
Industry Financial Services
Experience
HSBC 2008 - 2014
HSBC North America 2006 - June 2008
HSBC 2004 - 2006
HSBC 2001 - 2004
Household International 2000 - 2001
Household Credit Services 1998 - 2000
Household Credit Services 1995 - 1998
Household Credit Services 1993 - 1995
Skills
Strategy, Banking, Risk Management, Relationship Management, Credit Cards, Business Analysis, Financial Services, Credit, Portfolio Management, Loans, Vendor Management, Mortgage Lending, Loan Servicing, Customer Retention, Migration Projects, Business Analytics, Collaborative Leadership, Customer Satisfaction, Project Management, Internal Audit, Team Leadership, Executive Management, Financial Regulation, Mitigation Strategies, Change Management, Escalations Management, Performance Management, Non-profit Volunteer, Employee Training, Mortgage Compliance
Education
Norfolk State University 1986 — 1990
Bachelor's Degree, Mass Communication/Media Studies
HSBC 2008 - 2014
HSBC North America 2006 - June 2008
HSBC 2004 - 2006
HSBC 2001 - 2004
Household International 2000 - 2001
Household Credit Services 1998 - 2000
Household Credit Services 1995 - 1998
Household Credit Services 1993 - 1995
Skills
Strategy, Banking, Risk Management, Relationship Management, Credit Cards, Business Analysis, Financial Services, Credit, Portfolio Management, Loans, Vendor Management, Mortgage Lending, Loan Servicing, Customer Retention, Migration Projects, Business Analytics, Collaborative Leadership, Customer Satisfaction, Project Management, Internal Audit, Team Leadership, Executive Management, Financial Regulation, Mitigation Strategies, Change Management, Escalations Management, Performance Management, Non-profit Volunteer, Employee Training, Mortgage Compliance
Education
Norfolk State University 1986 — 1990
Bachelor's Degree, Mass Communication/Media Studies
Denise Amundson's Household Credit Services Experience November 1998 - November 2001
Job Senior Accountant at Missouri River Energy Services
Industry Oil & Energy
Experience
Missouri River Energy Services February 2007 - Present
Cedar American Rail Holdings May 2004 - February 2007
NorthWestern Energy February 2002 - May 2004
Household Credit Services November 1998 - November 2001
Citi July 1981 - October 1998
Skills
Financial Reporting, Accounting, Internal Controls, Auditing, General Ledger, Sarbanes-Oxley Act, Financial Accounting, Account Reconciliation, Financial Analysis, Variance Analysis, Accounts Payable, GAAP
Education
National American University 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dakota State University
Associate's degree, Small Business Management
Missouri River Energy Services February 2007 - Present
Cedar American Rail Holdings May 2004 - February 2007
NorthWestern Energy February 2002 - May 2004
Household Credit Services November 1998 - November 2001
Citi July 1981 - October 1998
Skills
Financial Reporting, Accounting, Internal Controls, Auditing, General Ledger, Sarbanes-Oxley Act, Financial Accounting, Account Reconciliation, Financial Analysis, Variance Analysis, Accounts Payable, GAAP
Education
National American University 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dakota State University
Associate's degree, Small Business Management
Melissa Scatena, SPHR's Household Credit Services Experience February 2000 - February 2001
Job VP Organizational Development at HSBC
Industry Human Resources
Experience
HSBC January 2015 - Present
HSBC January 2013 - January 2015
HSBC November 2010 - October 2011
HSBC Card Services December 2008 - February 2010
HSBC Card Services December 2007 - December 2008
HSBC Card Services June 2007 - December 2007
First Direct March 2005 - December 2005
HSBC Card Services February 2001 - March 2005
Household Credit Services February 2000 - February 2001
Household Credit Services June 1999 - February 2000
Skills
Employee Engagement, Organizational..., Talent Management, Culture, Culture Change, Project Management, Personnel Management, Recruiting, Employee Relations, Human Resources, Leadership Development, Succession Planning, Deferred Compensation, Leadership, Vendor Management
Education
California Polytechnic State University-San Luis Obispo 1995 — 1999
B.S. Business Administration, Human Resources
JFK University 2004 — 2006
M.A., Career Development
HSBC January 2015 - Present
HSBC January 2013 - January 2015
HSBC November 2010 - October 2011
HSBC Card Services December 2008 - February 2010
HSBC Card Services December 2007 - December 2008
HSBC Card Services June 2007 - December 2007
First Direct March 2005 - December 2005
HSBC Card Services February 2001 - March 2005
Household Credit Services February 2000 - February 2001
Household Credit Services June 1999 - February 2000
Skills
Employee Engagement, Organizational..., Talent Management, Culture, Culture Change, Project Management, Personnel Management, Recruiting, Employee Relations, Human Resources, Leadership Development, Succession Planning, Deferred Compensation, Leadership, Vendor Management
Education
California Polytechnic State University-San Luis Obispo 1995 — 1999
B.S. Business Administration, Human Resources
JFK University 2004 — 2006
M.A., Career Development
Shirley Sale's Household Credit Services Experience February 1992 - February 1998
Job
Industry Banking
Experience
Ford Motor Credit Corporation 2001 - 2010
Associates First Capitol Corporation March 1999 - 2001
USFleet Leasing March 1998 - July 1999
Household Credit Services February 1992 - February 1998
Skills
Operations Management, Vendor Management, Project Management, Relationship Management, Customer Satisfaction, Loans, Strategic Planning, Leadership, Process Improvement, Credit, Credit Analysis, Microsoft Excel
Education
Humboldt State University 1963 — 1967
BA, Business
Ford Motor Credit Corporation 2001 - 2010
Associates First Capitol Corporation March 1999 - 2001
USFleet Leasing March 1998 - July 1999
Household Credit Services February 1992 - February 1998
Skills
Operations Management, Vendor Management, Project Management, Relationship Management, Customer Satisfaction, Loans, Strategic Planning, Leadership, Process Improvement, Credit, Credit Analysis, Microsoft Excel
Education
Humboldt State University 1963 — 1967
BA, Business
Maricka Cervenka's Household Credit Services Experience March 1999 - September 1999
Job Administrative Assistant at MC Machinery
Industry Machinery
Experience
MC Machinery September 2006 - Present
MC Machinery November 1999 - September 2006
Victoria's Secret October 1999 - November 1999
Household Credit Services March 1999 - September 1999
Household International June 1998 - February 1999
Walsh Construction June 1995 - June 1998
Household International November 1997 - May 1998
Household International April 1996 - November 1997
Argonne National Laboratory June 1991 - August 1994
Education
College of DuPage 2001 — 2003
AA, Arts
MC Machinery September 2006 - Present
MC Machinery November 1999 - September 2006
Victoria's Secret October 1999 - November 1999
Household Credit Services March 1999 - September 1999
Household International June 1998 - February 1999
Walsh Construction June 1995 - June 1998
Household International November 1997 - May 1998
Household International April 1996 - November 1997
Argonne National Laboratory June 1991 - August 1994
Education
College of DuPage 2001 — 2003
AA, Arts
Angela Postma's Household Credit Services Experience December 1998 - October 2002
Job Customer Service
Industry Consumer Services
Experience
Shopko November 2012 - Present
Good Samaritan Society July 2013 - June 2015
Sanford Health January 2012 - July 2013
FNIS November 2010 - January 2012
Avera McKennan Hospital & University Health Center October 2009 - August 2010
Capital Card Services October 2002 - August 2009
Household Credit Services December 1998 - October 2002
Gateway January 1995 - December 1998
Skills
Customer Service, Data Entry, 10 Key, Fraud Investigations, Microsoft Word, Microsoft Excel, Medical Coding, Banking
Education
Blacks Hills State University
Criminal Justice and Corrections
Dakota Wesleyan University
Criminal Justice and Corrections
Mitchell High School, Mitchell, SD
High School
Shopko November 2012 - Present
Good Samaritan Society July 2013 - June 2015
Sanford Health January 2012 - July 2013
FNIS November 2010 - January 2012
Avera McKennan Hospital & University Health Center October 2009 - August 2010
Capital Card Services October 2002 - August 2009
Household Credit Services December 1998 - October 2002
Gateway January 1995 - December 1998
Skills
Customer Service, Data Entry, 10 Key, Fraud Investigations, Microsoft Word, Microsoft Excel, Medical Coding, Banking
Education
Blacks Hills State University
Criminal Justice and Corrections
Dakota Wesleyan University
Criminal Justice and Corrections
Mitchell High School, Mitchell, SD
High School
Anthony Monti's Household Credit Services Experience 1994 - 1996
Job Sr Programmer/Web Developer at Quest Diagnostics
Industry Hospital & Health Care
Experience
Quest Diagnostics January 2001 - Present
Innovative Enterprise Solutions 2001 - 2001
Monterey Financial Services 1999 - 2000
Keane 1998 - 1999
Florida Atlantic University 1996 - 1998
Household Credit Services 1994 - 1996
EDS Group 1990 - 1994
Skills
Software Development, Visual Basic, Java, Oracle, Microsoft SQL Server, XML, HTML
Education
Northern Arizona University 1986 — 1990
BS, Information Systems
Quest Diagnostics January 2001 - Present
Innovative Enterprise Solutions 2001 - 2001
Monterey Financial Services 1999 - 2000
Keane 1998 - 1999
Florida Atlantic University 1996 - 1998
Household Credit Services 1994 - 1996
EDS Group 1990 - 1994
Skills
Software Development, Visual Basic, Java, Oracle, Microsoft SQL Server, XML, HTML
Education
Northern Arizona University 1986 — 1990
BS, Information Systems
Derdra Westbrook's Household Credit Services Experience October 2000 - April 2002
Job Hearing Screening Coordinator at Pediatrix Medical Group
Industry Hospital & Health Care
Experience
Pediatrix Medical Group August 2006 - Present
DSL Engineering Associates, Inc. August 2002 - August 2006
Sterling Medical Tri-Care Clinics August 2002 - April 2003
Center for Pain Management April 2002 - August 2002
Household Credit Services October 2000 - April 2002
Chesapeake Regional Medical Center October 1992 - October 2000
Skills
Healthcare, Management, Medical Assisting, Payroll, Pediatrics Hearing, Human Resources, Medical Clerk, Collections, Data Entry, Medical Terminology, CPR Certified, Vital Signs, Hospitals, Nursing
Education
Colorado Technical University 2007 — 2011
Associate's degree, General Studies
Pediatrix Medical Group August 2006 - Present
DSL Engineering Associates, Inc. August 2002 - August 2006
Sterling Medical Tri-Care Clinics August 2002 - April 2003
Center for Pain Management April 2002 - August 2002
Household Credit Services October 2000 - April 2002
Chesapeake Regional Medical Center October 1992 - October 2000
Skills
Healthcare, Management, Medical Assisting, Payroll, Pediatrics Hearing, Human Resources, Medical Clerk, Collections, Data Entry, Medical Terminology, CPR Certified, Vital Signs, Hospitals, Nursing
Education
Colorado Technical University 2007 — 2011
Associate's degree, General Studies
Dee Sherriff's Household Credit Services Experience August 1991 - May 1998
Job Principle Adaptive Computer Technology, LLC
Industry Information Technology and Services
Experience
Adaptive Computer Technology May 1998 - Present
Household Credit Services August 1991 - May 1998
Skills
Strategic Planning, Financial Services, Management Consulting, Program Management, Healthcare, Management, Risk Management, Mergers & Acquisitions, Consulting, Product Management, Leadership, Analysis, CRM, Vendor Management, Data Center, Business Development, Start-ups, Change Management, Business Strategy, IT Management, Cross-functional Team..., Business Process, Process Improvement, Strategy, Requirements Analysis
Education
Edinboro University of Pennsylvania
BA, Mathematics
Adaptive Computer Technology May 1998 - Present
Household Credit Services August 1991 - May 1998
Skills
Strategic Planning, Financial Services, Management Consulting, Program Management, Healthcare, Management, Risk Management, Mergers & Acquisitions, Consulting, Product Management, Leadership, Analysis, CRM, Vendor Management, Data Center, Business Development, Start-ups, Change Management, Business Strategy, IT Management, Cross-functional Team..., Business Process, Process Improvement, Strategy, Requirements Analysis
Education
Edinboro University of Pennsylvania
BA, Mathematics
Kenya Hobson's Household Credit Services Experience 1995 - 2002
Job Process Manager, Seeking New Opportunites
Industry Financial Services
Experience
Capital One/HSBC Card Services 2007 - 2013
HSBC/Household Credit Services 2002 - 2007
Household Credit Services 1995 - 2002
Household Credit Services 1993 - 1995
Skills
Analytical Skills, Project Management, Collaborative Problem..., Credit Cards, Vendor Management, Process Improvement, Business Analysis, Project Portfolio..., Business Process..., Analytics, Risk Management, Project Delivery, Customer Experience, Credit, Credit Risk, Financial Risk, Management, Leadership, Cross-functional Team..., Analysis, Financial Services, Banking
Education
University of San Francisco
Bachelor of Arts (B.A.), Organizational Behavior & Leadership
Monterey Peninsula College
Associate of Arts (A.A.), Applied Arts/Minor in Business
Capital One/HSBC Card Services 2007 - 2013
HSBC/Household Credit Services 2002 - 2007
Household Credit Services 1995 - 2002
Household Credit Services 1993 - 1995
Skills
Analytical Skills, Project Management, Collaborative Problem..., Credit Cards, Vendor Management, Process Improvement, Business Analysis, Project Portfolio..., Business Process..., Analytics, Risk Management, Project Delivery, Customer Experience, Credit, Credit Risk, Financial Risk, Management, Leadership, Cross-functional Team..., Analysis, Financial Services, Banking
Education
University of San Francisco
Bachelor of Arts (B.A.), Organizational Behavior & Leadership
Monterey Peninsula College
Associate of Arts (A.A.), Applied Arts/Minor in Business
Laura Tuua's Household Credit Services Experience February 2000 - August 2003
Job Paralegal at Kravitz, Schnitzer, Sloane, & Johnson, Chtd.
Industry Law Practice
Experience
Kravitz Schnitzer Sloane & Johnson, Chtd November 2006 - Present
Starbuck's Coffee Company August 1999 - August 2007
Home Depot April 2005 - November 2006
Ford Motor Credit July 2003 - April 2005
Household Credit Services February 2000 - August 2003
Education
Heritage College 1998 — 1999
Associates Degree, Paralegal Studies
Brigham Young University - Hawaii 1982 — 1984
Kravitz Schnitzer Sloane & Johnson, Chtd November 2006 - Present
Starbuck's Coffee Company August 1999 - August 2007
Home Depot April 2005 - November 2006
Ford Motor Credit July 2003 - April 2005
Household Credit Services February 2000 - August 2003
Education
Heritage College 1998 — 1999
Associates Degree, Paralegal Studies
Brigham Young University - Hawaii 1982 — 1984
Christine (Christine Baxley) Howell's Household Credit Services Experience 1996 - 2000
Job Student at TCC
Industry Higher Education
Experience
Suffolk Beauty College September 2014 - Present
Tidewater Community College January 2009 - August 2014
GEICO 2004 - 2005
Patriot Realty 2003 - 2004
Patriot Real Estate 2002 - 2002
City of Chesapeake 2001 - 2002
Household Credit Services 1996 - 2000
Golden Corral 1990 - 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Strongly self-motivated, Goal-oriented..., Possess strong..., Excellent telephone..., Customer Service, Training, Accounting, Non-profits, Management, Access, Time Management, PowerPoint, Event Planning, Fundraising, Research, Public Speaking, Social Media, Community Outreach, Program Development, Nonprofits
Education
Suffolk Beauty Academy 2014 — 2015
Cosmetology, Barber/Styling, and Nail Instructor
Tidewater Community College 2012 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Alpha Omega Real Estate School 2002 — 2002
Real Estate
Tidewater Community College 1993 — 1995
Liberal Arts and Sciences/Liberal Studies, 3.0
Kempsville High School 1990 — 1993
Advance Studies Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Suffolk Beauty College September 2014 - Present
Tidewater Community College January 2009 - August 2014
GEICO 2004 - 2005
Patriot Realty 2003 - 2004
Patriot Real Estate 2002 - 2002
City of Chesapeake 2001 - 2002
Household Credit Services 1996 - 2000
Golden Corral 1990 - 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Strongly self-motivated, Goal-oriented..., Possess strong..., Excellent telephone..., Customer Service, Training, Accounting, Non-profits, Management, Access, Time Management, PowerPoint, Event Planning, Fundraising, Research, Public Speaking, Social Media, Community Outreach, Program Development, Nonprofits
Education
Suffolk Beauty Academy 2014 — 2015
Cosmetology, Barber/Styling, and Nail Instructor
Tidewater Community College 2012 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Alpha Omega Real Estate School 2002 — 2002
Real Estate
Tidewater Community College 1993 — 1995
Liberal Arts and Sciences/Liberal Studies, 3.0
Kempsville High School 1990 — 1993
Advance Studies Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Craig Orr's Household Credit Services Experience July 1996 - June 1998
Job
Industry Financial Services
Experience
HSBC/ Household March 2000 - May 2012
Household July 1998 - March 2000
Household Credit Services July 1996 - June 1998
Household Credit Services June 1994 - June 1996
Oral-B Laboratories March 1994 - May 1994
Firemen's Fund/ American Express October 1979 - May 1993
United States Air Force January 1975 - January 1979
Education
Golden Gate University 2001 — 2005
Master of Computer Applications (MCA), Management Information Systems, General
University of San Francisco 1995 — 1998
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
HSBC/ Household March 2000 - May 2012
Household July 1998 - March 2000
Household Credit Services July 1996 - June 1998
Household Credit Services June 1994 - June 1996
Oral-B Laboratories March 1994 - May 1994
Firemen's Fund/ American Express October 1979 - May 1993
United States Air Force January 1975 - January 1979
Education
Golden Gate University 2001 — 2005
Master of Computer Applications (MCA), Management Information Systems, General
University of San Francisco 1995 — 1998
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Oleg Shmakov's Household Credit Services Experience June 1988 - October 1999
Job VP, Data Quality at Citigroup
Industry Banking
Experience
Citi August 2010 - Present
Baker Hughes January 2010 - July 2010
Merrill Lynch October 2009 - December 2009
Vertex Business Services August 2005 - January 2009
AOL July 2004 - February 2005
Household Credit Services June 1988 - October 1999
American Express March 1996 - May 1998
Education
N/A 2011 — 2011
CIMP - Certified Information Management Professional
Pace University - Lubin School of Business 1991 — 1992
Master of Business Administration (MBA), Marketing
Lomonosov Moscow State University (MSU) 1982 — 1988
Master of Arts (M.A.), French Language and Literature
Citi August 2010 - Present
Baker Hughes January 2010 - July 2010
Merrill Lynch October 2009 - December 2009
Vertex Business Services August 2005 - January 2009
AOL July 2004 - February 2005
Household Credit Services June 1988 - October 1999
American Express March 1996 - May 1998
Education
N/A 2011 — 2011
CIMP - Certified Information Management Professional
Pace University - Lubin School of Business 1991 — 1992
Master of Business Administration (MBA), Marketing
Lomonosov Moscow State University (MSU) 1982 — 1988
Master of Arts (M.A.), French Language and Literature
Julie Still's Household Credit Services Experience August 2001 - April 2003
Job Customer Service Communications at PGE
Industry Utilities
Experience
Portland General Electric Customer Service CommunicationsPGEApril 2003 - Present
Household Credit Services August 2001 - April 2003
Skills
Visio, Software Documentation, Call Centers, Troubleshooting, Process Improvement, Access
Education
Eastern Oregon University 2009 — 2011
Bachelor of Science in Business Administration, Concentration in Leadership, Organization & Management, 3.8
Eastern Oregon University 2009 — 2011
Business Administration, Concentration in Learning, Organization & Management, 3.8
Portland General Electric Customer Service CommunicationsPGEApril 2003 - Present
Household Credit Services August 2001 - April 2003
Skills
Visio, Software Documentation, Call Centers, Troubleshooting, Process Improvement, Access
Education
Eastern Oregon University 2009 — 2011
Bachelor of Science in Business Administration, Concentration in Leadership, Organization & Management, 3.8
Eastern Oregon University 2009 — 2011
Business Administration, Concentration in Learning, Organization & Management, 3.8
Gilbert S. Garza's Household Credit Services Experience October 2000 - September 2005
Job Licensed Financial Specialist at Comerica Bank
Industry Banking
Experience
Comerica Bank April 2013 - Present
U.S. Bank March 2011 - September 2012
The Boxed Farm Company January 2010 - December 2010
HSBC International October 2005 - October 2009
Household Credit Services October 2000 - September 2005
Skills
Credit Analysis, Risk Management, Business Development, Credit, Banking, Retail Banking, Financial Analysis, Credit Risk
Education
Allied Realestate school 2012 — 2013
Real Estate Development
Cabrillo College
Business/Commerce, General
Kaplan University
Life and Health Insurance Licensing, Life and Health Insurance
Comerica Bank April 2013 - Present
U.S. Bank March 2011 - September 2012
The Boxed Farm Company January 2010 - December 2010
HSBC International October 2005 - October 2009
Household Credit Services October 2000 - September 2005
Skills
Credit Analysis, Risk Management, Business Development, Credit, Banking, Retail Banking, Financial Analysis, Credit Risk
Education
Allied Realestate school 2012 — 2013
Real Estate Development
Cabrillo College
Business/Commerce, General
Kaplan University
Life and Health Insurance Licensing, Life and Health Insurance
Liz Funk's Household Credit Services Experience February 1998 - December 1999
Job Owner ABC Daycare
Industry Individual & Family Services
Experience
Self-employed May 2001 - Present
Gonzales Unified School District December 2009 - Present
Parent Teacher Community Association September 2007 - Present
Cub Scout Pack 370 & Boy Scout Troop 370 April 2008 - Present
Household International January 2000 - April 2001
Household Credit Services February 1998 - December 1999
Household Credit Services July 1996 - January 1998
Skills
Childcare, Child Advocacy, Non-profit..., Small Business, Organizational..., Microsoft Excel, Microsoft Word, PowerPoint, Non-profit Volunteer, Non-profit Board..., Non-profit Leadership, Community Outreach, Fundraising, Volunteer Management
Education
American InterContinental University
Associate of Arts (AA), Business Administration and Management, General
Self-employed May 2001 - Present
Gonzales Unified School District December 2009 - Present
Parent Teacher Community Association September 2007 - Present
Cub Scout Pack 370 & Boy Scout Troop 370 April 2008 - Present
Household International January 2000 - April 2001
Household Credit Services February 1998 - December 1999
Household Credit Services July 1996 - January 1998
Skills
Childcare, Child Advocacy, Non-profit..., Small Business, Organizational..., Microsoft Excel, Microsoft Word, PowerPoint, Non-profit Volunteer, Non-profit Board..., Non-profit Leadership, Community Outreach, Fundraising, Volunteer Management
Education
American InterContinental University
Associate of Arts (AA), Business Administration and Management, General
Erendira Novelo's Household Credit Services Experience March 1990 - March 2003
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Capital One July 2010 - April 2013
Watsonville Pharmacy September 2008 - July 2010
HSBC May 2006 - July 2007
HSBC March 2003 - May 2006
Household Credit Services March 1990 - March 2003
Skills
Software Documentation, Program Management, Process Improvement, Testing, Business Process, Test Planning, Banking
Education
Cabrillo College
Capital One July 2010 - April 2013
Watsonville Pharmacy September 2008 - July 2010
HSBC May 2006 - July 2007
HSBC March 2003 - May 2006
Household Credit Services March 1990 - March 2003
Skills
Software Documentation, Program Management, Process Improvement, Testing, Business Process, Test Planning, Banking
Education
Cabrillo College
Atsuko Biernot's Household Credit Services Experience January 1992 - April 1993
Job CMT and Community Gardener
Industry Health, Wellness and Fitness
Experience
Mitsubishi Chemical April 1993 - June 2006
Household Credit Services January 1992 - April 1993
Education
Old Dominion University 1976 — 1988
Bachelor of Arts (BA), English, Bachelor of Arts (BA), History
Mitsubishi Chemical April 1993 - June 2006
Household Credit Services January 1992 - April 1993
Education
Old Dominion University 1976 — 1988
Bachelor of Arts (BA), English, Bachelor of Arts (BA), History
Kim (Blount) Mason's Household Credit Services Experience January 2003 - 2004
Job Consumer and Small Business Sales at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless December 2007 - Present
Sprint July 2004 - November 2007
Household Credit Services January 2003 - 2004
Education
Bryant and Stratton College
Strayer University
Verizon Wireless December 2007 - Present
Sprint July 2004 - November 2007
Household Credit Services January 2003 - 2004
Education
Bryant and Stratton College
Strayer University
Marites (Polican) Abriam's Household Credit Services Experience January 1998 - May 1998
Job Software Developer at Computershare US/Specialized Loan Servicing (SLS)
Industry Program Development
Experience
Computershare US September 2014 - Present
Ventyx, an ABB company July 2002 - July 2014
Technisource June 1998 - December 2001
Household Credit Services January 1998 - May 1998
PacifiCare Health Systems October 1997 - December 1997
FHP International August 1996 - June 1997
Skills
Systems Analysis, Testing, Web Applications, Windows, Enterprise Software, Software Design, Software Engineering, SQL, Unix, Program Management, Software Documentation
Education
West Coast University 1995 — 1996
Master's Degree, Computer Science
De La Salle University 1989 — 1993
Bachelor's Degree, Computer Science major in Information Technology
Computershare US September 2014 - Present
Ventyx, an ABB company July 2002 - July 2014
Technisource June 1998 - December 2001
Household Credit Services January 1998 - May 1998
PacifiCare Health Systems October 1997 - December 1997
FHP International August 1996 - June 1997
Skills
Systems Analysis, Testing, Web Applications, Windows, Enterprise Software, Software Design, Software Engineering, SQL, Unix, Program Management, Software Documentation
Education
West Coast University 1995 — 1996
Master's Degree, Computer Science
De La Salle University 1989 — 1993
Bachelor's Degree, Computer Science major in Information Technology