Micros Systems
Industry: Hospitality company
DescriptionMicros Systems, Inc.; now owned by Oracle Corporation and renamed Oracle Hospitality, was headquartered in Columbia, Maryland, United States. Headquarters: Columbia, Maryland, United States Revenue: 1.008 billion USD (FY11; 10.2% increase from FY10) Founded: 1977 Acquisition date: 2014 Subsidiaries: MICROS-Fidelio GmbH, Parent organization: Oracle Corporation
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Micros Systems Employees
SilverWare POS Inc. April 2014 - Present
Micros Systems August 2001 - January 2014
Fasfax May 1993 - March 2001
Skills
Customer-focused Service, Percussion Performance, Remote & Onsite Tech..., pc repair, network troubleshooting, Field Service Repair, Account Management, Project Management, Computer Repair, Customer Service, Management, POS, Restaurants, Rock, Software Documentation, Studio Recording, Technical Support, Troubleshooting, Hospitality, Team Building, Customer Satisfaction, Leadership
Education
University of Illinois & Roosevelt University 1988 — 1990
Certification, Paralegal Studies
University of Illinois at Chicago 1983 — 1988
BA, criminal justice
Canyon Ranch Miami Beach September 2013 - Present
Canyon Ranch August 2008 - September 2013
Micros Systems January 2006 - November 2006
Ritz Carlton July 2004 - January 2006
Four Seasons Palm Beach January 2001 - January 2003
Skills
Hospitality, Hotels, Hospitality Industry, Resorts, Hospitality Management, Revenue Analysis, Hotel Management, Micros, Pre-opening, Property Management..., Payroll, Opening Hotels, Accounting, Yield Management, MICROS, Budgets, Food & Beverage, Management
Education
University of Florida 1996 — 2001
BA, Business
University of Florida - Warrington College Of Business 1996 — 2001
City of Charlotte September 2013 - Present
General Dynamics Armament and Technical Products December 2011 - September 2013
Accenture June 2010 - December 2011
Hewlett-Packard 2007 - May 2010
Electronic Data Systems 2002 - 2010
Electronic Data Systems 1999 - 2002
Mortgage Banking Systems 1999 - 1999
IMCI Technologies 1998 - 1999
Micros Systems 1996 - 1998
Subway 1995 - 1997
Skills
ITIL v3 Foundations..., PMP, Management, Disaster Recovery, IT Strategy, Team Building, IT Operations, Cisco Technologies, Windows Server, Cross-functional Team..., CRM, SDLC, Telecommunications, Organization, Project Management, Active Directory, PMO, Program Management, Project Planning, Call Centers, Leadership, Team Leadership, System Deployment, Vendor Management, ITIL, Service Delivery, IT Service Management, Technical Support, Service Management, Data Center, Troubleshooting, VMware, Budgets, IT Outsourcing, Cisco Call Manager, IT Management, Training, Continuous Improvement, Testing, Security, Visio, Integration
Education
University of Delaware 1989 — 1993
Bachelor of Science, Hotel, Restaurant, and Institutional Management
LearnZillion August 2013 - Present
LivingSocial June 2011 - August 2013
Blackboard September 2007 - May 2011
Micros Systems August 2006 - June 2007
Micros Systems July 2004 - August 2006
Skills
Quality Assurance, Agile, Testing, Web Applications, Ruby on Rails, Cucumber, Selenium, Test Automation, Agile Methodologies, Software Quality..., Ruby, JIRA, Scrum, Continuous Integration, XML, Test Driven Development, Subversion, Unix, Agile Project Management, Software Development, SQL, Management
Education
University of Maryland Baltimore County
BS, Information Systems
TMR, Inc. July 2013 - Present
Mantech August 2012 - July 2013
SRA International 2009 - 2012
MICROS Systems December 2007 - December 2009
Skills
Network Security, Information Assurance, Computer Security, Information Security, Security, Vulnerability Assessment, Security+, IDS, Intrusion Detection, Vulnerability Management, Malware Analysis, TCP/IP, Active Directory, Servers, Antivirus, IPS, Troubleshooting, Networking, Firewalls, Operating Systems, Information Technology, Wireshark, Routers, CEH, Penetration Testing, Information Security...
Education
University of Maryland Baltimore County 2008 — 2011
Information System
Univesity of maryland baltimore county 2008 — 2011
Bachlore of Science, Information System
M Resort November 2011 - Present
Bally Technologies March 2010 - November 2011
Shift4 April 2007 - May 2009
P3 Systems February 2001 - April 2007
Resort at Summerlin November 1999 - February 2001
Micros Systems February 1996 - November 1999
Micros Systems April 1994 - January 1996
Springer-Miller Systems May 1993 - April 1994
Education
San Diego State University-California State University 1982 — 1985
B.S., Information Systems
Quest Diagnostics November 2014 - Present
Quest Diagnostics March 2014 - November 2014
Quest Diagnostics March 2011 - March 2014
Multi-Systems Inc. February 2008 - March 2011
Micros Systems July 2005 - February 2008
Skills
Healthcare Information..., Connectivity Solutions, Sales Operations, New Business Development, CRM, EHR, EMR, Selling, Key Account Management, Interfaces, Account Management, Sales, EHR Meaningful Use, Strategic Partnerships, LIS, HIE, ACO, Cold Calling, Marketing, Hospitality, Strategy, Direct Sales, Consultative Sales..., Customer Satisfaction, POS, Product Demonstration, Sales Engineering, Lead Generation, Sales Presentations, Trade Shows, Software Consulting, Software, Hardware, Property Management..., Pre/Post Sales Engineers
Education
Ramapo College of New Jersey
BS, Business Administration, Marketing
Starwood Hotels & Resorts Worldwide, Inc. October 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2011 - October 2013
Micros Systems Inc March 2008 - May 2011
Micros Systems April 2007 - March 2008
Micros Systems June 2005 - March 2008
MICROS Systems Inc September 2003 - June 2005
Hilton Worldwide June 2002 - September 2003
Skills
Budgets, Enterprise Software, Front Office, Hospitality, Hospitality Industry, Hotel Management, Hotels, Management, Micros, Opera, Process Improvement, Property Management..., SQL, Software Implementation, Software Project..., Training, Revenue Analysis, Visio, Hospitality Management, MICROS
Education
University of Denver - Daniels College of Business 1998 — 2002
BSBA, Hotel, Restaurant, Tourism Management
Intelity April 2014 - Present
Intelity April 2013 - April 2014
Micros Systems September 2010 - April 2013
Grand Bohemian Hotel Orlando October 2009 - April 2010
Grand Bohemian Hotel Orlando December 2005 - October 2009
Skills
Software Implementation, Network Systems, Training & Development, Project Planning, Project Implementation, Document Design, Organizational..., Photoshop, Photo Editing, Press Releases, Writing Skills, Situation Management, Staff Management, Staff Supervision, Data Migration, Management, Employee Training, Project Management, Application QA, Document Drafting, Customer Service, Training, Hospitality Industry, Hospitality Management, Product Development, Customer Satisfaction, Photography, Business Development, Process Improvement
Education
Stetson University 2004 — 2009
Bachelor of Arts, Communication Studies, Marketing, Theatre
Reflect October 2014 - July 2015
Expedia Inc. - Egencia April 2013 - October 2014
Whitlock July 2011 - May 2013
BT Conferencing June 2006 - July 2011
Verizon Business 2005 - 2006
InfraMetrix, LLC April 2004 - June 2005
Pegasus Solutions October 2002 - April 2004
Galileo International 1999 - 2002
Micros Systems 1998 - 2000
Experian 1994 - 1996
Skills
Strategic Planning, Selling, Video Conferencing, Solution Selling, Unified Communications, Managed Services, Telepresence, Executive Presentations, Telecommunications, Channel, Account Management, Direct Sales, Sales Management, Cloud Computing, Strategic Partnerships, Team Building, New Business Development, Cisco Technologies, Business Development, Sales, Team Leadership, Sales Presentations, Streaming Media, AV, Sales Process, Integration, Leadership, Tandberg, Video, Key Account Management, International Sales, Management, Networking, CRM, Channel Partners, Professional Services, Customer Retention, Strategy, SaaS, Wireless, Sales Operations, Enterprise Software, E-commerce, Salesforce.com, Data Center, IP, Audio Conferencing, Consultative Selling, Contract Negotiation, Negotiation
Education
Texas Tech University 1983 — 1989
BA
Carroll County Government December 2008 - Present
Sonata Venture Solutions, LLC January 2008 - Present
MICROS Systems Inc. February 2006 - March 2008
MICROS Systems, Inc. June 2005 - February 2006
MICROS Systems Inc. April 2003 - June 2005
Micros Systems 1999 - 2003
Allen Business Machines 1998 - 1999
Allen Business Machines 1998 - 1999
Skills
Sales, Marketing, Negotiation, Proposal Writing, Requirements Analysis, Projects, CASE, Account Management, POS, Solution Selling, Project Management, Firearms, Defensive Tactics, Taser, Stunn Cuff, Cpr Certified, First Aid, Child Safety Seat..., CRM, Customer Satisfaction, Salesforce.com, New Business Development, Security, Leadership, Management, Sales Operations, Customer Service, SaaS, Team Leadership, Team Building, Training, Strategic Planning
Education
The University of Texas at Arlington 1990 — 1990
University of Maryland College Park 1990 — 1990
Indian River State College 1987 — 1988
South River High School 1983 — 1987
CBRERichmond February 2007 - Present
Grubb & EllisHarrison & Bates June 1986 - January 2007
Micros Systems March 1983 - November 1985
Price Waterhouse August 1980 - March 1983
Skills
Urban Mixed-Use..., Financial Profiling of..., Office Brokerage, Multi-Family Housing..., Real Estate Development, Real Estate, Location Intelligence, Disposition, Leases, Investment Properties, Brokerage, Landlord, Tenant, Entitlements, Real Estate Transactions, Real Estate Economics, Corporate Real Estate, Lease Negotiations, Property Management, Single Family Homes, Apartments, First Time Home Buyers, Tenant Representation, Mixed-use, Landlords, Shopping Centers, Commercial Real Estate, Lease Administration, Property, Real Estate Financing, Land Acquisition, Investors, Acquisitions, Asset Management, Residential Homes, Due Diligence, Construction, REO, Sellers, Commercial Leasing, Rentals, Land Development, Real Property
Education
The Ohio State University 1966 — 1970
BSBA, Industrial Management
Xavier University 1973 — 1975
MBA, Finance
MICROS Systems Inc January 2000 - Present
MICROS Systems Inc 1994 - Present
Micros Systems October 1994 - July 2000
Red Roof Inns January 1992 - October 1994
Walt Disney World May 1990 - July 1991
Skills
Oracle, SQL, Software Project..., Web Services, Java, Software Engineering, Product Management, Integration, Databases, Microsoft SQL Server, Software Development, Agile Methodologies, PL/SQL, SaaS, Hospitality, XML, Requirements Analysis, Business Intelligence, Windows Server, Performance Tuning, Business Analysis, Software Implementation, C#, Oracle Forms
Education
The Ohio State University 1987 — 1991
B.S., Natural Resources / Earth Sciences
The Ohio State University
Bachelor of Science (B.S.)
BDO USA, LLP August 2010 - Present
Austin Business Journal July 2008 - August 2010
HospitalityLawyer.com November 2004 - July 2008
SDCR Business Systems 2001 - 2003
Micros Systems 1999 - 2002
CB Richard Ellis 1998 - 1999
Bristol Hotels & Resorts 1996 - 1998
Skills
Business Development, Strategy, New Business Development, CRM, Mergers & Acquisitions, Contract Negotiation, Leadership, Sales Process, Strategic Alliances, Business Strategy, Management, Enterprise Software, Sales Operations, Sales, Start-ups, Strategic Planning, Sales Management, Selling, P&L Management, Product Development, Strategic Partnerships, Venture Capital, B2B, Marketing, SaaS, Website Development, Employee Training, Recruiting, Account Management, Mergers, Team Building, Salesforce.com, Enterprise Content..., Social Media Measurement, Social Media
Education
University of Houston 1993 — 1996
Bachelor of Science, Business
University of Mississippi
Oracle October 2014 - Present
Micros Systems 2011 - Present
MICROS Systems Inc April 2010 - October 2011
Skills
Account Management, Salesforce.com, Sales Process, POS, Solution Selling, SaaS, Sales Management, Direct Sales, New Business Development, Customer Service, Sales, Cold Calling, Team Leadership, Business Development, Team Building, Sales Operations
Education
Towson University 2001 — 2005
Bachelor's, Public Relations
HD Supply June 2015 - Present
White Cap Construction Supply March 2010 - Present
Whitecap Construction Supply/HDSupply company March 2010 - 2012
Nail Fast Inc December 2001 - June 2003
Micros Systems March 2001 - December 2001
Tiwa Enterprises October 1997 - March 2001
Core-Mark International October 1989 - October 1997
Skills
Training, Recruiting, Business Development, Inventory Management, Benefits Administration, Contract Negotiation, Direct Sales, Management, Consulting, Sales, New Business Development, Team Building, Negotiation, Purchasing, Operations Management, Outlook, Cold Calling, Strategic Planning, Account Management, Process Improvement
Education
The University of New Mexico 1988 — 1989
Bachelor of Science degree, Business
West Mesa High School 1982 — 1986
high school diploma, General studies
Kenes Group October 2014 - Present
Kenes Group April 2011 - September 2014
Tadmor September 2010 - July 2011
Micros Systems September 2006 - March 2011
David InterContinental Hotel March 1999 - November 2004
UPS March 1994 - March 1998
The Adam Institute for Democracy and Peace September 1995 - July 1997
Celebrity Cruises, Inc. November 1991 - May 1992
Skills
Hotels, Hospitality Industry, Opera, Budgeting, Budget Management, Procurement, Sales Management, Pre-sales, Technical Training, Conflict Resolution, Hospitality, Negotiation, Conferences, Team Leadership, Problem Solving, Hebrew, Spanish, English, Budgets, Events, Tourism, Product Management, Event Management, Marketing Strategy, Hotel Management, Project Management, Purchasing, Food & Beverage, Contractual Agreements, Business Development, Operations Management, Contract Negotiation, Trade Shows, International Sales, Property Management..., Hospitality Management, Revenue Analysis, Travel Management, Incentives, E-commerce, Yield Management, Corporate Events, Purchasing Processes, Procurement Contracts, Purchase Management, Purchasing Negotiation, Management, Event Planning, Sales, Customer Service
Education
Hamaslool Ha'akademi shel Hamichlala Leminhal 1993 — 1996
Bachelor's degree, Media Studies and Business Administration
THE ISRAELI MANAGEMENT CENTER 2008 — 2009
Bachelor's degree, Project Management
Micros Fidelio EAME Academy 2006 — 2007
Specialist Certified, Opera Suite
GRI Inc. January 2011 - Present
Micros Systems April 2004 - November 2010
Clever Devices August 2002 - August 2003
Skills
Solution Selling, SaaS, Account Management, Sales, Team Leadership, Professional Services, Management, Lead Generation, Selling, Sales Operations, Enterprise Software, Customer Satisfaction, Team Building, Integration, CRM, Customer Service, New Business Development, Leadership, Business Analysis
Education
The Community College of Baltimore County
Associate of Science (AS), Computer Information Systems
University of Klaipeda, Lithuania
Bachelor's degree, Early Childhood Education and Physical Training
Florida Home Realty, Inc. March 2012 - Present
Jendor Corp February 2011 - February 2012
Amerivest Realty February 2002 - December 2007
Micros Systems July 2000 - May 2002
Micros Systems July 2000 - May 2002
Micros Systems 1999 - 2002
Computer Tutor February 1995 - February 2001
Fischer International Systems Corp February 1997 - July 1999
Fischer International Systems Corp February 1997 - July 1999
Kinkos of Southwest Florida December 1995 - February 1997
Skills
Real Estate, Short Sales, Foreclosures, Investment Properties, Residential, Selling, Contract Negotiation, Microsoft Office, Home, Residential Homes
Education
NAR Realtors University 2009 — 2009
AHWD, CIPS Network, CDPE, Distress Properties
University of Hawaii at Hilo 1981 — 1982
George Washington University April 2012 - Present
George Washington University September 2010 - April 2012
Micros Systems January 2009 - September 2010
Reico Kitchen & Bath 2007 - 2009
TechSolutions, Inc. 2006 - 2007
Skills
Project Management, IT Strategy, Business Strategy, Software Development, MS Project, Sales, IT Operations, IT Management, IT Solutions, IT Service Management, Microsoft Office, Project Governance, Software Development..., Presentations, Communication Skills, HP Project and..., Visio, Data Analysis, Leadership
Education
The George Washington University - School of Business 2010 — 2013
Masters of Science, Information Systems Technology
Salisbury University 2002 — 2007
Bachelors of Arts in Communication Arts, Cum Laude, Communication Arts, Business Administration, Art
Penfolds Roofing Inc. 2013 - Present
Micros Systems 2011 - 2013
Canadian Forest Products 2009 - 2011
SMIT Marine Canada Inc. 2000 - 2009
The Loewen Group Inc. 1999 - 2000
The Loewen Group Inc. 1995 - 1999
Johnsen Archer LLP, Chartered Accountants 1993 - 1995
Skills
Risk Management, Team Building, Analysis, Financial Statements, Accounting, Budgets, Payroll, Auditing, Financial Reporting, Internal Controls, Business Analysis, Financial Analysis, Accounts Payable, Accounts Receivable, Managerial Finance, Financial Accounting, Financial Audits, Account Reconciliation, Process Improvement, Business Planning
Education
CGA-BC
CGA, Accounting
Simon Fraser University
BBA, Business
ORACLE October 2014 - Present
Micros Systems June 1998 - Present
Micros Systems June 1998 - May 2003
Hastings Hotels, Northern Ireland 1994 - 1997
Skills
Integration, Hotels, Software Implementation, Software Development, Databases, Project Management, XML, Software Project..., Quality Assurance, Microsoft SQL Server, Property Management..., SQL, POS, Testing, Web Services, Hands-on Training, Oracle, Business Intelligence, Troubleshooting, Software Quality..., Software Documentation, Agile Methodologies, Windows Server, User Acceptance Testing, SharePoint, Requirements Analysis
Education
The Manchester Metropolitan University 1991 — 1994
Bogen Communications 2013 - Present
Legrand Homes Systems, d/b/a NuVo Technologies 2010 - 2013
WorldSpace Satellite Radio 2006 - 2010
Gibson Guitar / Gibson Audio Subsidiary 2005 - 2006
3eTI 2002 - 2005
Visual Networks 1999 - 2002
ioWave, Inc 1998 - 1999
Micros Systems 1994 - 1998
Kodak 1979 - 1994
Skills
Product Development, Engineering Management, Program Management, Start-ups, Mobile Devices, Product Management, Testing, Strategic Partnerships, Product Lifecycle..., Management, Manufacturing, Embedded Systems, Quality Management, Electronics, Strategy, Executive Management, Innovator, Project Management, Product Marketing, System Architecture, Engineering, Team Leadership, Wireless, Process Improvement, Team Building, Cross-functional Team..., Business Development, Consumer Electronics, Telecommunications, Networking, Systems Engineering, Embedded Software, Supply Chain Management, Vendor Management, Strategic Planning, Six Sigma, Procurement, Leadership, Quality Assurance, Integration, Sourcing, Business Strategy, Troubleshooting, System Design, Design for Manufacturing, Competitive Analysis, Semiconductors, Satellite, RF, Digital Signal...
Education
Rochester Institute of Technology
MS program, Electrical Engineering
Youngstown State University
BE, Electrical Engineering
Oracle Hospitality May 2013 - Present
The Knowland Group August 2012 - May 2013
Micros Systems 2009 - August 2012
Micros Systems 1990 - 2010
Education
Towson University
BA, Business Administration
Software Consortium April 2009 - Present
Micros Systems June 2004 - August 2008
Checkmate Corporation / Hospitality Services July 1996 - June 2004
Caesars Hotel Casino Atlantic City January 1987 - January 1994
Education
Shippensburg University of Pennsylvania 1980 — 1984
minersville
SAIC February 2013 - Present
Self Employed IT Security Consultant January 2012 - Present
NSGI May 2009 - January 2012
Seneca One Finance October 2008 - February 2009
Clifton Gunderson LLP June 2007 - October 2008
Micros Systems January 2007 - June 2007
Legg Mason February 2005 - December 2006
Skills
CISSP, Network Security, Security, Vulnerability Assessment, Internal Controls, IT Audit, CISA, Information Security, Information Assurance, Information Technology
Education
University of Maryland University College 2008 — 2011
M.S., Information Assurance
University of Maryland Baltimore County 2000 — 2004
B.A., Economics
Brightview Senior Living February 2011 - Present
Micros Systems January 2009 - February 2011
EntreQuest August 2008 - December 2008
Private Home January 2004 - September 2008
Brightview Assisted Living of Catonsville 2001 - 2004
Skills
Marketing, Sales, Customer Service, Strategic Planning, Marketing Strategy, Social Media, Sales Management, Team Building, Social Media Marketing, Account Management, Microsoft Office, Public Speaking, Event Planning, Public Relations, Budgets, Salesforce.com, Cold Calling, Business Development, New Business Development, Training, Market Research, Sales Process
Education
Towson University
Business, Marketing
OPIS May 2011 - Present
Unitec Distribution Systems December 2007 - February 2009
Micros Systems November 2004 - December 2007
Accuvia September 1999 - February 2003
Cyntergy 1998 - 2002
Skills
Software Implementation, POS, CRM, Management, Sales, Software Documentation, Time Management, Customer Service, Account Management, Team Leadership, Team Building, Project Management, Analysis, Process Improvement, Program Management, Business Analysis, Strategic Planning, Marketing, Business Intelligence, Training, Quality Assurance, Budgets, Business Development, Product Management, Vendor Management, Operations Management, Change Management
Education
Towson University 1993 — 1997
BS, Health Care Management
Cranford High School 1979 — 1982
iTEK Services, Inc. July 2015 - Present
Consultant January 2000 - Present
Logic Controls - A Bematech Company December 2013 - May 2014
Empathica August 2011 - February 2012
Posiflex USA May 2010 - August 2011
PCMS January 2005 - July 2009
Sharp Electronics February 2002 - February 2003
ASPos/Tri-Star September 2000 - February 2002
Micros Systems December 1997 - April 2000
PAR Technologies 1985 - 1996
Skills
Solution Selling, Account Management, Program Management, Sales Operations, New Business Development, Start-ups, SaaS, Sales Management, CRM, Product Development, Salesforce.com, Marketing, Enterprise Software, Sales, Sales Process, Team Building, Management, Leadership, Training, Lead Generation, Team Leadership, Contract Negotiation, Product Marketing, Product Management, Strategic Partnerships, Direct Sales, B2B, Business Development, Strategic Planning
Education
State University of New York College at Oneonta
BA, Education
Walt Disney World October 2012 - Present
Corning Incorporated March 2011 - September 2012
InfinIT Consulting May 2010 - March 2011
Rubiconn September 2008 - May 2010
Information Technology Experts, Inc. April 2008 - September 2008
Micros Systems July 2007 - April 2008
Group GSA October 2006 - July 2007
Invizage April 2005 - April 2006
CD-ROM Services January 2004 - April 2005
Hornsby Bizz Wizz January 2001 - December 2003
Skills
Windows 95, Microsoft Windows 98, Windows NT, Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2000, Windows Server 2003, Windows Server 2008, Juniper, Cisco, Dell, HP Procurve, Fortinet, Hyper-V, VMware, Citrix, Compellent, EMC, Equalogic, Asterisk, Cisco Call Manager, OCS, Lync, Exchange 5.5, Exchange 2000, Exchange 2003, Exchange 2007, Exchange 2010, Lotus Domino, Barracuda, Forefront, Kaseya, WhatsUp Gold, ConnectWise, Autotask, SCOM, SCCM, SCVMM, DPM, Backup Exec, Iron Mountain, SharePoint, BPOS, Office 365, Virtualization, System Administration, VoIP, Network Engineering
Education
TAFE
Advanced Diploma, E-Security (Information Technology)
University of Maryland College Park
Bachelor's, Computer Information Systems
ENDERBY DEVELOPMENTS LTD and CAMPHOR HOLDINGS LTD June 2015 - Present
Enderby Developments September 2010 - Present
Camphor Holdings Ltd. September 2010 - Present
Micros Systems October 2004 - September 2010
Jonas Software January 2002 - January 2004
Excel Communications March 2000 - January 2002
Skills
Cross-functional Team..., Hospitality, Direct Marketing, Negotiation, Marketing Strategy, Direct Sales, Forecasting, Account Management, Strategic Planning, New Business Development, Sales, Sales Management, Management, Marketing, Project Management, Team Building, Team Leadership, Contract Negotiation, Sales Operations, Leadership
Education
York University - Schulich School of Business 1998 — 2000
MBA, Strategic Management / Marketing
The Hebrew University 1990 — 1993
BA, Political Science and History
Community Hebrew academy of Toronto 1984 — 1988
Micros Systems October 2010 - Present
SoftBrands May 2002 - September 2009
County of San Diego July 2001 - May 2002
Hospitality Concepts July 1997 - July 2001
JC Resorts April 1992 - July 1997
Skills
POS, Hospitality Management, Hospitality, Hospitality Industry, Hotels, SQL Server, Integration, ERP, Hotel Management, Retail, Microsoft SQL Server, Training, Front Office, Restaurants, Resorts, Revenue Analysis, Micros, Customer Satisfaction, Property Management..., Team Building, Food & Beverage, Employee Training, Software Implementation, Yield Management, Opera, MICROS
Education
Poway Adult School, Career, Technical & Adult Education 2001 — 2001
A+
New Horizon Computer Learning Center 2000 — 2000
MCSE
New Horizon Computer Learning Center 2000 — 2000
MCP
New Horizon Computer Learning Center 2000 — 2000
Network +
University of Adelaide 1978 — 1981
Oracle June 2011 - Present
MedAI June 2010 - June 2011
Westgate Resorts April 2007 - May 2010
Wyndham Vacation Ownership May 2005 - February 2007
Micros Systems October 2002 - June 2005
Oracle 1998 - 2001
Computer City 1992 - 1995
Education
Webster University 1996 — 1998
University of Central Florida
University of Central Florida
Wyndham 2003 - 2004
Wyndham International 2003 - 2004
Micros Systems July 1993 - April 2003
MICROS 1993 - 2002
Skills
Requirements Analysis, Business Analysis, Integration, SQL, Software Project..., SDLC, Databases
Education
University of Florida 1966 — 1970
BSBA, Accounting
KPMG July 2011 - Present
Houston Roller Derby 2011 - 2013
American Art Resources November 2009 - July 2011
Micros Systems May 2006 - November 2009
Skills
Sales, Microsoft Excel, Outlook, Microsoft Office, Customer Service, Public Speaking, Budgets, PowerPoint, Microsoft Word, Access, Financial Analysis, Training, Leadership, Management, Event Planning, Strategic Planning, Marketing, Project Management, Team Building, Account Management, New Business Development, Marketing Strategy, Social Media, Virtual Assistant, Virtual Administrative..., CRM, Strategy, Accounting, Event Management, Social Networking, Business Process..., Finance, Social Media Marketing, Process Improvement, Communication, Business Analysis
Education
University of Houston, C.T. Bauer College of Business 2003 — 2015
Accounting
University of Houston
Accounting and Business/Management
Fintech.net November 2013 - Present
Micros Systems February 2012 - October 2013
Residence Inn by Marriott August 2009 - February 2012
Hurricane Junior Golf Tour August 2011 - December 2011
Skills
Guest Service Management, Guest Recovery, Software Project..., Software Installation, Hotel Administration, Opening Hotels, Hospitality Management, Training Delivery, Hotels, Hospitality, Property Management..., Micros, Front Office, MICROS, Customer Satisfaction, Customer Service
Education
University of South Florida 2015 — 2017
Master of Business Administration (M.B.A.), Management Information Systems, General
University of Florida 2010 — 2011
Bachelor of Science (BS), Sport Management
Santa Fe College 2009 — 2009
Associate of Arts (A.A.), Sport Management
eBay Enterprise June 2015 - Present
Oracle October 2014 - May 2015
MICROS Systems Inc November 2013 - October 2014
Micros Systems April 2009 - November 2013
Seagate Beach Club 2008 - 2009
Woodfield Country Club 2007 - 2008
Boca Raton Resort & Club 2006 - 2007
Skills
Project Management, SaaS, POS, Software Implementation, Micros, Property Management..., Account Management, Training, Customer Service, Software Documentation, System Administration, Microsoft SQL Server, Customer Satisfaction, Troubleshooting, Project Coordination, Technical Support, Networking, Revenue Analysis, Hotels, Problem Solving, Enterprise Software, Management, End User Training, Sales, Inventory Management, Restaurant Management, Software Installation, Restaurants, Team Building, Network Administration, Food & Beverage, Hospitality Management, Hospitality, Hospitality Industry, Software Project..., Crystal Reports, SQL Server Management..., Quality Assurance, Notepad++, Databases, Consulting
Education
Southeastern Louisiana University 2001 — 2005
Bachelor's degree, Cultural Resource Management and Policy Analysis
Hilton Memphis May 2014 - October 2014
Holiday Inn Express December 2012 - March 2014
Historic Key West Inns December 2011 - November 2012
Gansevoort Miami Beach June 2011 - November 2011
Micros Systems March 2009 - June 2011
Sherry Frontenac Hotel - Miami Beach, FL September 2006 - March 2009
Holiday Inn / Fogelman Executive Conference Center - University of Memphis March 2002 - August 2006
Jameson Inns July 2000 - August 2001
Skills
Hotels, Front Office, Property Management, Hospitality Management, Opera PMS, Reservations, Property Management..., Holidex, Revenue Analysis, Customer Service, Micros, Training Delivery, Hospitality, Hospitality Industry, Resorts, Yield Management, Catering, Training, Food & Beverage, Event Management, Marketing, Restaurants, Hotel Management, Event Planning, Meeting Planning, Budgets, Opera, Tourism, Team Building, Forecasting, POS, Customer Satisfaction, Software Implementation, Leadership, Sales, Sales Management, Operations Management, Opening Hotels, Hands-on Training, Employee Training, Restaurant Management, Inventory Management, Rooms Division, Management, Hiring, Pre-opening, Trade Shows, Income Statement, Teamwork, Menu Development
Education
The University of Memphis 2001 — 2006
B.B.A., Hospitality / Resort Management
Columbia Central Highschool 1996 — 2000
Exclusive Resorts November 2014 - Present
Wyndham Vacation Ownership 2012 - 2014
Mesa County, CO 2010 - 2012
Inn at Aspen Resort & Conference Center 2008 - 2009
Micros Systems 2007 - 2008
TownePlace Suites by Marriott 2005 - 2006
Starwood Hotels & Resorts 2000 - 2005
Starwood Hotels & Resorts 1999 - 2000
Raphael Hotel Group 1995 - 1999
Skills
Revenue Analysis, Property Management..., Hospitality Management, Hospitality, Forecasting, Purchasing, Hotels, Customer Service, Hotel Management, Customer Satisfaction, Business Analysis, Accounting, Security, Income Statement, Team Building, Rooms Division, Logistics Management, Operational Assessment, Staff Development, Quality Auditing, Profit & Loss Management, Compliance Audits
Education
National Board of Certification for Community Association Mangers
CMCA, Certified Manager of Community Associations
Wyndham Certification Training
Hospitality Coach Certification
Learning Outsource Group
The Service Management Leadership 'Masters' Program
Jackson Hewitt
Tax Preperation I, II, III, Tax Law/Taxation
Community Association Institute
CAM, Community Association Management
Bridge Linguatec
TEFL, Teaching English as a Foreign Language
American Hotel & Lodging Association
Housekeeping Management
University of Arizona
Bachelor of Science (B.S.), Communication
Deloitte February 2013 - Present
Towson University August 2010 - May 2012
Micros Systems May 2011 - August 2011
Raritan Bay Medical Center June 2007 - September 2007
Skills
Recruiting, Public Speaking, Event Planning, Customer Service, Microsoft Office, Onboarding, PowerPoint, Human Resources, Program Management, Leadership Development, Employee Relations
Education
Towson University 2010 — 2012
M.S., Human Resources Development
William Paterson University of New Jersey 2006 — 2008
B.A., Communications
ADP March 2014 - Present
ADP Dealer Services 2012 - 2014
TMP Worldwide 2011 - August 2012
JP Morgan 2008 - 2011
Synovate 2004 - 2008
Micros Systems 1997 - 2000
Skills
Product Development, Agile Methodologies, Cross-functional Team..., Customer Insight, Competitive Analysis, Customer Experience, Product Management, Project Management, Financial Services, User Experience, Management, Agile Project Management, SaaS, Scrum, Requirements Analysis, Strategy, Software Development
Education
The University of Texas at Austin 1989 — 1993
BA, English/Journalism
McGladrey July 2012 - Present
Fannie Mae June 2010 - July 2012
MICROS 2007 - 2009
Micros Systems 2007 - 2008
American Woodmark 2005 - 2007
KPMG 2004 - 2005
Conway Company CPAs 2002 - 2004
Skills
Risk Management, Sarbanes-Oxley Act, Internal Controls, Financial Analysis, Internal Audit, Auditing, Financial Reporting, Accounting, Financial Modeling, Financial Accounting, Forecasting, Due Diligence, Managerial Finance, PeopleSoft, Process Improvement, Credit Risk, Finance, Mergers & Acquisitions, Analysis, Corporate Finance, Financial Audits, Budgets
Education
BCPA 2013 — 2013
Certified Basel ii Professional
University of South Alabama 2007 — 2007
Six Sigma Green Belt
Texas A&M University 2001 — 2003
MBA, Finance
INSTITUTE OF CHARTERED ACCOUNTANTS OF INDIA
CA, Accounting and Finance
University of Mumbai
Masters, Accounting and Finance
University of Mumbai
Bachelors, Accounting and Finance
FICO September 2014 - Present
Bristol-Myers Squibb April 2013 - September 2014
The Encima Group April 2013 - September 2014
Caesars Entertainment Corporation June 2011 - April 2013
Caesars Entertainment Corporation August 2009 - June 2011
Micros Systems September 2008 - July 2009
Skills
Leadership, Marketing Strategy, Marketing, CRM, Direct Mail, Strategy, Access, Data Analysis, Analytics, Direct Marketing, Training, Management, Analysis, Advertising, Software Documentation, Email Marketing, Database Marketing, Social Media Marketing, Budgets, Casino
Education
Ramapo College of New Jersey 2004 — 2008
Bachelor of Science, Information Systems
F.M. Harvey Construction March 2014 - September 2015
Ainsley & Co April 2013 - February 2014
Welsh Construction Remodeling, LLC September 2012 - April 2013
Welsh Construction Remodeling, LLC August 2011 - September 2012
Long Fence and Home LLLP April 2008 - August 2011
Micros Systems November 2006 - April 2008
Sofitel Luxury Hotels and Resorts April 2005 - October 2006
Bernan Associates June 2002 - August 2004
Skills
Online Marketing, Lead Generation, Marketing Strategy, Digital Marketing, Marketing, SEO, Advertising, Marketing Communications, Email Marketing, Social Media Marketing, PPC, Team Building, Social Media, Management, Customer Service, Sales, Digital Media, Marketing Management, Integrated Marketing, Leadership, Creative Direction, Public Relations, Training, SEM, Brand Development, Web Design, Media Planning, WordPress, Blogging, Web Marketing, Google Analytics, Facebook, Direct Marketing, Social Networking, Vendor Management, Publishing, Call Center Development, Customer Relations, Online Advertising, Direct Mail, Google Adwords, Media Buying, Copywriting, Web Analytics, Digital Strategy, Business Development
Education
University of Maryland College Park 1998 — 2001
Bachelor of Arts, English
Rockville High School
Century Ford, Chrysler, Dodge, Jeep, Ram February 2015 - Present
Weis Markets September 2014 - February 2015
Washington Air Compressor Rental Co. January 2013 - March 2014
Gold Leaf Group (www.GoldLeafGrp.com) July 2012 - December 2012
Swift Systems, Inc. July 2011 - January 2012
Carey International 2007 - 2011
CTS Marketing 2002 - 2007
Marriott ExecuStay 1995 - 2003
Micros Systems 1990 - 1995
Maryland National Bank 1988 - 1989
Skills
Customer Service, Team Building, Strategic Planning, Sales Management, Forecasting, Customer Satisfaction, Training, Sales, Sales Process, Leadership, Marketing, Microsoft Office, Microsoft Excel, Budgets, Sales Operations, Business Development, Management, Contract Negotiation, Account Management
Education
Robert Morris University 1979 — 1983
BSBA, Accounting
Johns Hopkins Medicine January 2015 - Present
Avendra LLC January 2010 - January 2015
Stein Sperling May 2008 - July 2009
MICROS Systems July 2006 - March 2008
Lockheed Martin / NASA August 2000 - July 2006
Skills
Marketing Communications, Public Relations, Media Relations, Corporate Communications, Strategic Communications, Internal & External..., Writing, Crisis Communications, Project Management, CMS, Social Media, Public Speaking, Customer Oriented, Editing, Relationship Management, Vendor Relationships, Press Releases, Brochures, Pitching Media, PowerPoint development, Email Marketing, SurveyMonkey, SharePoint, Silverpop Engage, Articulate Studio, Presentations, Brand Management, E-Learning, Editorial, Copywriting, Microsoft Excel, Employee Training, Media Outreach, Community Outreach, Case Studies, Proposal Writing, Magazine Articles, Negotiation, Proofreading, Website Updating, Webinars, Client Relations Skills, Customer Engagement, Stakeholder Engagement, Client Education, Cross-functional..., Strategy, Management, Internal Communications
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1990 — 1994
B.S., Marketing
Groupon 2015 - Present
Groupon 2014 - 2015
Groupon 2014 - 2014
Groupon 2013 - 2014
Micros Systems 2012 - 2013
Art Institute 2008 - 2012
Omega Realty and Home Loans 2005 - 2007
Skills
Management, Troubleshooting, Microsoft Office, Databases, Project Planning, Windows, POS, Team Leadership, Business Analysis, Restaurants, Software Implementation, Training, Time Management, Customer Service, CRM, Salesforce.com, Micros, Leadership, SQL, Sales Process, Social Media, Microsoft Excel, Sales
Education
University of California, Berkeley 2014 — 2014
Project Management Certification Program
The Art Institute of California-Sacramento
Bachelor's degree
Custom Business Solutions September 2015 - Present
Texas POS July 2014 - September 2015
Apple, Inc January 2010 - July 2014
Agilysys January 2009 - December 2009
Hospitality Control Solutions 2003 - 2005
CUSA- CREDIT UNION SOFTWARE OF AMERICA 2002 - 2004
Installation and Training Systems Support 2001 - 2003
MICROS Systems Inc 1990 - 2001
Dobbs Houses September 1988 - December 1990
Micros Systems 1984 - 1988
Skills
Program Management, SaaS, Vendor Management, Process Improvement, Business Analysis, Operations Management, Project Planning, Customer Service, Account Management, New Business Development, Strategic Planning, Sales Management, Mac OS X, Troubleshooting, Hands-on Training, Computer Hardware, Hardware, Technical Writing, Cross-functional Team..., Product Management, Product Marketing, Team Leadership, Sales, Salesforce.com, Training
Education
Stratford University 2012 — 2015
Bachelor of Business Administration (B.B.A.), General Business Managemenrt
Stratford University 2010 — 2011
Certificate in Medical Billing and Coding, Medical Billing and Coding, 4.0 With Honors
University of Houston-Downtown 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Instructional Technology
Plano Senior High School, Plano Texas 1979 — 1981
High School, Honors HS Program Home Based
Nissan North America July 2014 - Present
Walt Disney World February 2013 - June 2014
Verio January 2013 - February 2013
Health Management Associates, Inc. May 2011 - November 2012
Micros Systems July 2006 - May 2011
Rollins College 2003 - 2006
MICROS Systems Inc June 2005 - August 2005
Skills
Java, Software Development, SQL, JavaScript, Linux, XML, C++, HTML, Object Oriented Design, JSP, Eclipse, jQuery, Objective-C, iOS development, Tomcat, Servlets, Mac OS X, PL/SQL, MySQL, Oracle 9i, SOAP, Web Services, E-commerce, REST, Healthcare Information..., Inventor, Relational Databases, Oracle
Education
Rollins College 2002 — 2006
Bachelor of Arts (B.A.), Computer Science major, Mathematics minor
Amplimmune, Inc., a subsidiary of AstraZeneca\MedImmune April 2013 - Present
Human Genome Sciences 1999 - December 2012
Micros Systems 1996 - 1999
Skills
SEC Financial Reporting, US GAAP, Internal Financial..., Cost Accounting, Department Budgeting, Enterprise Systems..., Process Improvement, SOX 404, Financial Analysis, Accounting, Financial Reporting, Internal Controls, Auditing, Sarbanes-Oxley Act
Education
The George Washington University
MBA, Finance
University of Virginia
B.S., Accounting
PwC March 2015 - Present
MITRE April 2009 - March 2015
Sogeti December 2008 - April 2009
Booz Allen Hamilton August 2006 - December 2008
IBM Global Business Services February 2006 - August 2006
Micros Systems 2004 - 2005
Skills
Integration, Software Development, Project Management, SQL, Microsoft Office, Requirements Analysis, Program Management, Microsoft Excel, SDLC, Management, Computer Security, DoD, Enterprise Architecture, Information Assurance, Java, Security Clearance, SharePoint, Systems Engineering, Testing, Visio, Analysis, Leadership, Business Analysis, Business Process..., Linux, Customer Service, Databases, Security, Data Analysis, Training, Research, Agile Methodologies, Cloud Computing, Microsoft SQL Server, Business Intelligence, Unix, Process Improvement, Strategy, HTML, Management Consulting
Education
The Johns Hopkins University 2011 — 2013
Master of Science, Systems Engineering
University of Maryland Baltimore County
Bachelor of Science (BSc), Computer Science
JPMorgan Chase November 2013 - Present
JPMorgan Chase December 2012 - November 2013
JP Morgan Chase December 2009 - December 2012
Chase January 2008 - December 2009
Chase March 2006 - January 2008
Chase March 2005 - March 2006
Chase February 2004 - March 2005
First USA December 2000 - February 2004
Micros Systems May 1996 - December 2000
Skills
Solution Architecture, Process Improvement, IT Management, IT Strategy, IT Operations, Active Directory, Windows Server, Operating Systems, Resource Management, Disaster Recovery, ITIL, Servers, VMware, Virtualization, SDLC, Visio, Security, Enterprise Architecture, Vendor Management, Business Analysis, IT Service Management, Integration, Requirements Analysis, Business Continuity, Unix, Data Center, SharePoint, Software Project..., Databases, PMP
Education
University of Delaware 1990 — 1994
Bachelors of Arts, Organizational Psychology
HARIBO of America January 2014 - Present
InterContinental Hotels Group July 2007 - January 2014
Micros Systems June 2006 - June 2007
Turf Valley Resort May 2000 - January 2006
Hilton October 1996 - May 2000
Springer-Miller Systems August 1995 - October 1996
Skills
Hospitality, Revenue Analysis, Hotels, Hospitality Industry, Front Office, Hospitality Management, Budgets, Team Leadership, Property Management..., Hotel Management, Food & Beverage, Customer Service, Strategic Planning, Microsoft Office, Project Planning, Micros, Sales, MICROS
Education
University of Baltimore 1992 — 1995
Bachelor of Science (BS), Business Administration, Management and Operations
City of Palm Springs CA February 2015 - Present
K12 March 2010 - October 2011
LeapFrog February 2005 - December 2008
ViewSonic January 2001 - February 2005
Unibex December 1999 - January 2001
Micros Systems October 1995 - December 1999
US Navy August 1990 - October 1994
Skills
Strategy, Business Intelligence, ERP, Data Center, Leadership, E-commerce, Management, Business Development, Security, Strategic Planning, Project Planning, Oracle, Budgets, Supply Chain, Information Technology, Architectures, Web Development, Public Speaking, Vendor Management, Program Management, Oracle Applications, Cloud Computing, IT Strategy, SDLC, Finance
Education
The George Washington University - School of Business 1983 — 1985
MBA Studies, Management of Science and Technology
United States Naval Academy 1968 — 1972
BS, Business and Engineering
3M Health Information Systems October 2013 - Present
3M Health Information Systems October 2006 - September 2013
SoftMed Systems, Inc. August 2001 - September 2006
Micros Systems January 2000 - July 2001
Sheraton Suites Cypress Creek May 1998 - December 1999
John Q Hammons April 1997 - April 1998
Four Points by Sheraton Lubbock October 1996 - March 1997
Skills
HL7, Healthcare Information..., EHR, EMR, Visio, Integration, Software Documentation, Revenue Cycle, Process Improvement, HIPAA, Team Building, Business Analysis, Healthcare, Cross-functional Team..., Leadership, Troubleshooting, Product Management, SDLC, Six Sigma, Software Implementation, SharePoint
Education
Texas Tech University 1989 — 1995
Bachelor of Science, Restaurant Hotel & Institutional Management
Datapipe November 2014 - Present
Layered Tech- acquired by Datapipe July 2013 - November 2014
Hospitality Management Systems 2004 - July 2013
Micros Systems September 1997 - June 2003
The Flatley Company- Tara Hotel November 1995 - September 1997
The Flatley Company November 1995 - December 1996
Skills
Microsoft Office,..., Account Management, Customer Service, Consultative Selling, Hardware, Troubleshooting, Restaurants, Inside Sales, Project Planning, Project Management, Budgets, Leadership, Customer Satisfaction, Marketing, Selling, Sales Operations, Communication, Detailed Organization, Sales
Education
Central Missouri State University
Bachelor of Science, Hotel and Restaurant Administration
Micros Systems October 2007 - Present
E4E December 2005 - July 2007
Skills
Software Quality..., Test Planning, Agile Methodologies, Test Cases
Education
University of Maryland Baltimore County 2000 — 2004
Newmarket International May 2013 - Present
Libra OnDemand November 2011 - May 2013
The Setai April 2011 - November 2011
Viceroy Miami July 2008 - April 2011
Viceroy Hotel Group May 2007 - August 2008
Micros Systems 2006 - 2007
Micros Systems 2000 - 2007
Skills
Hospitality, Revenue Analysis, Hotels, Property Management..., Hospitality Industry, Salesforce.com, Salesforce.com..., Pre-opening, Micros, Resorts, Forecasting, Start-ups, Management, Strategy, Opera, Leadership, Project Management, POS, Strategic Planning, Project Planning, Business Intelligence, Training, CRM, Hotel Management, Hospitality Management, Yield Management, E-commerce, Team Management, Business Development, Cloud Computing, Product Management, Professional Services, Enterprise Software, Business Analysis, SaaS
Education
University of Denver - Daniels College of Business 1997 — 1999
Bachelor of Science, International Business
GMx Solutions May 2013 - Present
Magnum Energy Solutions, LLC June 2012 - Present
Verve Living Systems March 2011 - February 2012
Keystone Water Company December 2009 - February 2011
Micros Systems April 1997 - July 2004
Lodgistix May 1994 - September 1997
Skills
Microsoft Office, Sales, Marketing Strategy, New Business Development, Professional Writing, Marketing, Account Management, Sales Management, Hospitality, Direct Sales, Sales Process, Team Building, Entrepreneurship, Hotels, Key Account Management, Business Development, Negotiation, Product Development, Lead Generation, Social Media Marketing, Business Strategy
Education
University of South Florida 2006 — 2008
Certification, Web Design & Marketing
State University of New York College at Brockport 1973 — 1977
BS, Marketing
Inteligam January 2009 - Present
NAB Group Inc. January 2005 - January 2009
ACRS October 2004 - January 2005
Micros Systems July 2001 - October 2004
The CBORD Group, Inc. March 2002 - January 2004
Systech Retail Systems January 2000 - January 2002
Education
Syracuse University 1995 — 1998
Micros Systems May 2008 - December 2013
Fidelity National Information Services 2005 - 2008
First Data Corporation 1997 - 2005
Skills
Solution Selling, Account Management, POS, Sales, B2B, Direct Sales, Team Building, Enterprise Software, Marketing, Customer Service, Strategic Planning, Sales Management, Sales Process, Sales Prospecting, Client Rapport, Business Strategy, Long Term Customer..., SaaS, Salesforce.com, Lead Generation, Management, Hospitality, Selling, Marketing Strategy, Cold Calling, Sales Operations, Strategic Partnerships, CRM
Education
University of Florida - Warrington College of Business Administration 1970 — 1972
BSBA, Business Management
Teradata Applications January 2014 - Present
Information Builders July 2012 - July 2013
CIBER, Inc. January 2011 - July 2012
CIBER, Inc. January 2011 - August 2011
IBM January 2009 - April 2010
Business Objects an SAP company December 2005 - June 2008
SAP December 2005 - June 2008
SAP BusinessObjects 2005 - 2008
SEAKR Engineering November 2000 - December 2005
Micros Systems August 1998 - October 2000
Skills
Leadership, Negotiation, Business Intelligence, Enterprise Software, Business Objects, Data Warehousing, SaaS, Professional Services, Pre-sales, ERP, Program Management, Integration, Business Analysis, Business Process, IT Strategy, Software Project..., Sales Management, Business Strategy, Talent Management, Team Leadership, Process Improvement, Solution Selling, Presenter, Cloud Computing, Dashboard, Change Management, Methodology, Data Management, Enterprise Information..., Enterprise Integration, Technology Roadmapping, Strategic Roadmaps, Mentoring, Partner Management, Project Management, Vendor Management, Mobile Devices, Cross-functional Team..., Consulting, PMO, IT Management, SAP, Management
Education
Texas Christian University
American Family Insurance October 2011 - Present
Consumer Cellular, Inc. September 2010 - June 2011
Micros Systems January 2007 - October 2009
New Logic Mortgage 2005 - 2006
Kforce Professional Staffing 2004 - 2005
Skills
Employee Relations, Recruiting, Payroll, Customer Service, Talent Acquisition, Outlook, Account Management, Cold Calling, Sales, Call Center, Networking, Team Building, Human Resources, Coaching, Marketing, Negotiation, Talent Management, Sales Management, Project Management, Performance Management, Call Centers, Insurance, Technical Recruiting, Personnel Management
Education
Salisbury University 1999 — 2003
Bachelor of Science, Liberal studies
Raritan Valley Community College 1998 — 1999
Pre Recs, Pre Recs
Oracle February 2015 - Present
MICROS Systems Inc June 2013 - January 2015
TabbedOut August 2011 - May 2013
Micros Systems June 2008 - August 2011
MICROS Systems Inc October 2005 - May 2008
PC Telecom Corporation October 2004 - March 2005
Com-Quest Marketing January 2004 - July 2004
Howareya Merch September 2000 - December 2003
It's A Gas Marketing/RCA Records May 2002 - December 2002
Skills
Marketing, Business Development, Customer Service, Sales, SaaS, New Business Development, Team Building, Account Management, Project Management, Strategic Partnerships, Solution Selling, Direct Marketing, Product Marketing, Sales Management, Product Management, Retail, Direct Sales, Marketing Strategy, Leadership, Strategic Planning, Hospitality, POS, Negotiation, Sales Process, Enterprise Software, Salesforce.com, Mobile Payments
Education
The University of Connecticut School of Business 1998 — 2002
Marketing, Business Administration
PHH Mortgage March 2015 - Present
DMC Facility Services October 2013 - March 2015
PHH Mortgage July 2012 - October 2013
PartyLite March 2011 - January 2013
CBM Construction, Inc. September 2008 - March 2010
Citrix Systems September 2007 - May 2008
Advanced Power Technologies 2005 - 2007
Everest Mortgage 2003 - 2004
micros systems 2001 - 2002
back bay restaurant group 1999 - 2002
Skills
Management, Recruiting, Project Management, Customer Service, Sales, Sourcing, Salesforce.com, Onboarding, Account Management, Training, Process Improvement, Team Building, Time Management, Marketing, PowerPoint, Networking, Leadership
Education
University of Hartford 1995 — 2000
history judaic studies
Atlantic Community High School
Atlantic Community High School
Matchbox Restaurants 2010 - Present
Micros Systems January 2009 - July 2010
Micros Systems January 2007 - July 2010
MICROS Mid-Atlantic January 2006 - January 2007
Nick's Fish House January 2000 - January 2001
Education
Towson University
Bachelor of Arts, Marketing
Uptown Network November 2014 - Present
ITT Technical Institute, Inc. June 2014 - Present
Pegasus Solutions February 2009 - June 2013
Micros Systems February 2007 - January 2009
H & R Block Eastern Enterprises, Inc. November 2003 - April 2007
Florida Gulf Coast University August 1997 - May 2006
VM Systems, Inc. January 2002 - April 2003
Digital Equipment Corp. July 1978 - July 1997
Skills
Java, XML, Linux, PL/SQL, Web Services, Windows, JavaScript, Unix, C, Software Development, Operating Systems, C#, JUnit, Agile Methodologies, Ant, MySQL, JSP, Servlets, Struts, JDBC, Tomcat, Scrum, SQL, Subversion, Programming, Git, HTML, Software Design, CVS, Testing, Visual Studio, Software Documentation, Databases, Database Design, Requirements Gathering, Eclipse, Web Applications, Microsoft SQL Server, Oracle, SDLC, SOA, Software Engineering, .NET, Java Enterprise Edition, REST
Education
University of Connecticut 1976 — 1978
M.S., Computer Science
Johns Hopkins University Applied Physics Laboratory March 2010 - Present
Chesapeake System Solutions July 2008 - March 2010
Micros Systems April 2005 - July 2008
Skills
Software Development, Software Engineering, Java, Web Services, Web Applications, JavaScript, jQuery, Databases, SQL, Hibernate, Linux, Microsoft SQL Server, Flex, jQuery Mobile, PHP, XML, MySQL, JPA, Eclipse
Education
University of Central Florida 2003 — 2004
Bachelor of Science, Information Technology
University of Central Florida 1996 — 2001
Bachelor of Arts, Psychology
Exelon February 2006 - Present
SM Consulting 2003 - 2006
Network Consultants 1999 - 2003
National Aquarium 1998 - 1999
Micros Systems 1996 - 1998
Loyola Federal Savings Bank 1993 - 1996
Skills
Program Management, SDLC, Requirements Analysis, Change Management, Process Engineering, PMO, Financial Management, Strategic Planning, IT Governance, Project Delivery, AMI, Smart Grid, MS Project, Project Portfolio..., Business Process, Energy, Integration, PMP, Business Process..., Testing, Business Analysis, Consulting, Enterprise Software, Requirements Gathering, Process Improvement, IT Strategy, Mobility Strategy, Mobile Testing, Mobile Technology, Mobile Applications
Education
University of Baltimore
BS, Finance
Army National Guard August 2006 - Present
Micros Systems January 2009 - August 2013
RSM McGladrey, Inc. July 2005 - December 2008
KPMG November 2004 - August 2005
Grant Thornton December 2002 - October 2004
Skills
Corporate Tax, FIN 48, FAS 5, Tax, Accounting, Tax Accounting, GAAP, Income Tax, Internal Controls, Financial Reporting, Auditing, Tax Research, Tax Returns, Sarbanes-Oxley Act, Tax Preparation
Education
University of Baltimore 2001 — 2003
Masters, Taxation
University of Baltimore 1999 — 2001
Bachelor of Science (BS), Accounting
TD Ameritrade July 2012 - Present
MintDocs May 2012 - June 2014
Seric, LLC April 2011 - July 2012
TerpSys - National Cancer Institute Contract July 2008 - September 2011
Micros Systems June 2006 - July 2008
HD Supply (Formerly Hughes Supply) November 2005 - June 2006
Zerion Group, LLC August 2005 - November 2005
Hughes Supply March 2005 - August 2005
Hughes Supply May 2003 - March 2005
Aspen Systems January 2002 - May 2003
Education
Towson University 1997 — 2001
B.S., Mass Communications
Oracle June 2015 - Present
Oracle October 2014 - May 2015
MICROS Systems Inc July 2012 - October 2014
Micros Systems April 2008 - July 2012
Brolin Retail Systems March 2002 - March 2008
Cooker Bar and Grill October 1996 - March 2002
Skills
Sales, Consulting, Business Development, Consultative Selling, Account Management, Sales Management, New Business Development, Solution Selling, Strategic Planning, Negotiation, Team Leadership, Customer Service, Problem Solving, Contract Negotiation, Hospitality, POS, Mentoring, Sales Process, Social Media, Restaurants, Hiring, Selling, Team Building, Cold Calling, Marketing, Training, B2B, Time Management, Customer Satisfaction, Sales Operations, Lead Generation, CRM, SaaS, Sales Presentations
Education
The Ohio State University 1995 — 1999
Criminal Justice/ Sociology
CDT Business Solutions April 2012 - Present
Micros Systems April 2011 - April 2012
Prematics, Inc September 2009 - March 2011
Internet Advisors Group, LLC April 2006 - June 2009
DirectoryM August 2005 - February 2006
Audio Visions February 2004 - June 2005
Sotas, Inc August 1998 - June 2003
Visual Networks January 1998 - August 1998
Skills
Agile Methodologies, Agile Testing, Agile Project Management, SDLC, Testing, Test Planning, Test Automation, Quality Assurance, Regression Testing, Test Cases, Quality Center, Manual Testing, Web Applications, E-commerce, Business Analysis, Databases, Selenium, Microsoft SQL Server, MySQL, Program Management, Process Improvement, Test Strategy, Project Management
Education
University of Maryland - Robert H. Smith School of Business
Finance, Economics
Autodesk March 2013 - Present
Firehole Composites November 2012 - March 2013
University of Wyoming December 2007 - November 2012
George Washington University July 2006 - November 2007
Micros Systems November 2004 - July 2006
Soundprint Media September 2000 - October 2003
Skills
Software Development, Web Development, Web Applications, Software Engineering, JavaScript, Web Services, C#, C++, Java, VTK, .NET, Visual Studio, jQuery, CSS, Integration, Microsoft SQL Server, MySQL, Python
Education
University of Maryland Baltimore County
B.S., Computer Science
Internal Revenue Service 2012 - Present
ITT November 2009 - September 2012
Micros Systems 2007 - 2009
Skills
Software Development, Software Engineering, MySQL, C#, XML, Java, Object Oriented Design, Software Design, HTML, JavaScript, SQL, .NET, Web Services, Integration, Visual Studio, Requirements Analysis, Embedded Systems, Embedded Software
Education
University of Maryland Baltimore County 2000 — 2005
Education Affiliates October 2010 - Present
Municipal Mortgage & Equity, LLC December 2002 - August 2009
FutureHealth Corporation 2001 - 2002
Micros Systems 2000 - 2001
Marriott International 1988 - 2000
Skills
Recruiting, Training, Employee Relations, Healthcare, Policy, Benefits Administration, Personnel Management, Budgets, Human Resources, New Hire Orientations, Deferred Compensation, Career Counseling, Management, Leadership, Employee Benefits, Payroll, HRIS, Time Management, Teamwork
Education
Shippensburg University of Pennsylvania
BA, Social Welfare
On Campus Marketing (OCM) March 2013 - Present
David's Bridal July 2010 - March 2013
Under Armour, Inc. August 2004 - July 2010
Micros Systems February 2004 - August 2004
PeopleSoft July 2001 - February 2004
Skills
E-commerce, Strategy, Merchandising, Web Analytics, Competitive Analysis, CRM, Social Media
Education
University of Maryland College Park 1997 — 2001
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
OptumRx April 2015 - Present
Catamaran April 2014 - Present
Catamaran July 2012 - April 2014
Catalyst Rx January 2010 - October 2012
CatalystRx July 2008 - January 2010
Micros Systems January 1996 - July 2008
Skills
PBM, Medicare Part D, Healthcare, Process Improvement, Visio, Process Development, RFP, Product Development, Business Analysis, Cross-functional Team..., Data Analysis, Sales Support, SharePoint, Business Process, Integration, Access, Account Management, Project Planning, Problem Solving, Medicare, Client Services, Operations Management, Team Leadership, Documentation, Team Building, Software Project..., Mentoring, MS Project, PowerPoint, Outlook, Excel, Requirements Gathering, Word, SQL, Databases, Administration, Microsoft Excel, Microsoft Word, Pharmacy Benefit..., Healthcare Information..., Software Documentation, Sales, Management, Agile Project Management, Sales Operations, Project Management, Training, Customer Satisfaction, Leadership, Time Management
Education
The Johns Hopkins University 2006 — 2009
Master, Liberal Arts
Towson University
Bachelor of Science, Sociology
Taking some time for myself.com March 2009 - Present
Micros Systems August 2008 - March 2009
MICROS Systems, Inc. August 2002 - August 2008
MICROS of Central Florida, Inc. September 1984 - August 1993
Education
University of Central Florida 1981 — 1985
Balboa High School 1979 — 1981
diploma, general
L-3 National Security Solutions February 2015 - Present
Jacobs Technology 2014 - February 2015
CACI 2006 - 2014
Micros Systems 2005 - 2006
Alfotech Solutions, LLC 2004 - 2005
Skills
Microsoft SQL Server, Databases, XML, C#, JavaScript, Java, Visual Basic, Linux, T-SQL, Shell Scripting, Eclipse, Perl, Oracle
Education
University of Maryland Baltimore County 2001 — 2004
BS, Computer Science
Universtity of Maryland Baltimore County 2001 — 2004
Marriott International, Inc. February 1998 - Present
Micros Systems 1990 - February 1998
Skills
Project Management, IT Management, PCI DSS, Contract Negotiation, Information Security..., Business Analysis, SDLC, Vendor Management, Program Management, IT Operations, Security, Enterprise Architecture, Information Security, Network Security, Integration, Windows, SharePoint, IT Strategy, Disaster Recovery, Information Technology
Education
University of Maryland Baltimore 1981 — 1984
Master of Science, Biochemistry
University of Maryland College Park 1977 — 1981
BS, Biochemistry
IBM - Federal Division April 2008 - Present
SAIC 2007 - 2008
MICROS Systems, Inc. 2000 - 2007
Micros Systems October 1998 - August 2000
Skills
Enterprise Software, Solution Architecture, Enterprise IT Strategy, Agile Methodologies, Quality Assurance, Requirements Analysis, SDLC, Virtualization, Cloud Computing, SaaS, Cloud Applications, Business Intelligence, Business Development, Management, Software Sales, Software & Hardware...
Education
University of Maryland Baltimore County
Physics, Computer Science
University of Maryland University College
Information Systems Management
BGE HOME August 2014 - Present
Sogeti May 2009 - August 2014
Advertising.com January 2009 - March 2009
Micros Systems Inc October 2005 - December 2008
NeighborCare November 2004 - October 2005
Micros Systems January 2004 - November 2004
Skills
Oracle, Unix, Software Development, SQL, Databases, Training, Business Analysis, Microsoft SQL Server, Requirements Gathering, Integration, Management, SDLC, Access, Business Intelligence, MS Project, Software Project...
Education
University of Maryland Baltimore County 2000 — 2003
BS, Information Systems, Mathematics
Edge Hosting, LLC April 2015 - Present
Velaro March 2011 - March 2015
Velaro July 2010 - February 2011
Micros Systems September 2009 - June 2010
Skills
Excel, Customer Service, Troubleshooting, Word, Salesforce.com, HTML, Zendesk, NetSuite, SugarCRM, Knowledge-based Systems, Graphic Design, Project Management, New Client..., Databases, CSS, Microsoft Excel, CRM, Integration, Customer Satisfaction, Management, Technical Support, Program Management, SaaS, Microsoft Word, Sales, Microsoft SQL Server, Training
Education
University of Maryland Baltimore County 2004 — 2009
B.A., Business Technology Adminitration
Micros Systems September 2009 - Present
Micros Systems, Inc June 2007 - September 2009
Micros Systems, Inc 2001 - July 2007
Barnes & Noble 1989 - 1992
Skills
Windows Server, VM, Integration, Troubleshooting, Microsoft SQL Server, Virtualization, SaaS, Cloud Computing, Enterprise Software, POS, Software Documentation, SQL, Software Development, VMware, Software Project..., Disaster Recovery, Windows, Data Center, Security
Education
State Univ. of NY at Farmingdale 1986 — 1989
License, Aircraft Maintenance
SUNY Westbury 1983 — 1985
Business Management
State University of New York - System 1982 — 1984
AS, Business Administration
USAID - Ebola Secretariat December 2014 - Present
USAID - Office of Afghanistan and Pakistan Affairs February 2010 - Present
Office of the Director of Foreign Assistance (F) June 2006 - February 2010
USAID - Bureau for Policy and Program Coordination June 1999 - June 2006
86.com October 1998 - May 1999
Micros Systems January 1996 - October 1998
Skills
Databases, ASP.NET, Microsoft SQL Server, Program Management, .NET, C#, Programming, Software Development, SQL, XML, Web Services, HTML, AJAX, JavaScript, LINQ, Management, Business Analysis
Education
The Johns Hopkins University 1999 — 2001
MS, Software Endineering
University of Virginia 1986 — 1990
BA, History
The Depository Trust & Clearing Corporation March 2015 - Present
eFront December 2013 - February 2015
Fidelity Information Services 2006 - December 2013
TeleCommunication Systems January 2000 - February 2006
Micros Systems April 1992 - January 2000
Skills
Agile Methodologies, Enterprise Architecture, Software Development, SOA, SDLC, IT Strategy, Solution Architecture, Software Project..., Websphere, Enterprise Software, Application..., Network Engineering, Unix, System Architecture, Java Enterprise Edition, Integration, Disaster Recovery, Requirements Analysis, Data Center, Cloud Computing, IT Management
Education
University of California, Riverside
Applied Mathematics
Northrop Grumman Corporation August 2013 - Present
Northrop Grumman Corporation May 2011 - August 2013
Northrop Grumman Corporation December 2005 - May 2012
Northrop Grumman Corporation May 2003 - December 2005
GE Healthcare 1993 - 2003
Roadnet Technologies March 1988 - March 1993
Micros Systems 1985 - March 1988
Arbitron May 1982 - July 1985
Skills
Software Development, C++, Software Engineering, Requirements Analysis, Integration, Systems Engineering, Software System Analysis, Software Architectural..., Embedded Software, System Architecture, XML
Education
University of Maryland Baltimore County 2008 — 2011
MS, Systems Engineering
University of Maryland College Park 1978 — 1982
BS, Computer Science
Oracle October 2014 - Present
MICROS Systems Inc June 2014 - October 2014
GuestMetrics, LLC June 2012 - January 2014
Regus October 2011 - June 2012
Micros Systems February 2003 - September 2011
Verso Technologies 1998 - 2002
Skills
Strategic Planning, Operations Management, Cold Calling, Hotels, Call Center, Business Development, Business Strategy, Budgets, POS, Sales Operations, Management, Customer Satisfaction, Sales Presentations, Revenue Analysis, Marketing, Training, Enterprise Software, Marketing Strategy, SaaS, Business Analysis, Lead Generation, Hospitality Industry, E-commerce
Education
Shippensburg University of Pennsylvania 1992 — 1996
Bachelor of Science (BS), Geoenvironmental Science
Oracle February 2015 - Present
Oracle October 2014 - February 2015
MICROS Systems Inc 2013 - October 2014
MICROS Systems Inc 2006 - 2013
Micros Systems 2005 - 2006
Micros Systems 2002 - 2005
Micros Systems 2000 - 2002
Micros Systems 1994 - 2000
Skills
Property Management..., Hotels, Revenue Analysis, Micros, Hospitality, Hospitality Industry, Opera, Leadership, Front Office, Management, Training, Yield Management, Hotel Management, Software Implementation, Business Intelligence, CRM, POS, Enterprise Software, Software Documentation, Hospitality Management, Customer Satisfaction, Sales, Project Management, Resorts, SharePoint, Catering, Strategy, E-commerce, Strategic Planning, MICROS
Education
Universitatea de Vest din Timișoara 1988 — 1992
Master, Mathematics / IT
ICF Macro 2006 - Present
Aquilent 2010 - 2011
Absolute Business Soltuions, Inc. February 2002 - May 2003
Micros Systems January 2000 - July 2001
Ernst & Young June 1999 - January 2000
CMSI January 1995 - May 1999
CMSI 1994 - 1999
CMSI January 1994 - January 1995
NDC - National Data Corp June 1992 - January 1994
NDC National Data Corp December 1990 - January 1992
Skills
Testing, Quality Assurance, Requirements Analysis, Test Cases, Training, Test Planning, SDLC, Software Quality...
Education
University of Maryland Baltimore County
MatchboxFoodGroup June 2010 - Present
Micros Systems August 2006 - 2010
MICROS May 2005 - May 2009
Skills
Restaurants, Account Management, Customer Service, Project Management, Event Management, Event Planning, Hospitality, Team Leadership, Salesforce.com, Microsoft Office, Process Scheduler, Income Statement
Education
Towson University 2001 — 2005
Bachelors, Marketing
Black Oak Technology Group, Inc. August 2012 - Present
Micros Systems October 2005 - May 2008
Education
Rutgers University-New Brunswick 1980 — 1985
Oracle October 2014 - Present
Micros Systems March 2000 - October 2014
Micros Systems Inc 2000 - 2008
ideas 1996 - 1999
Radisson 1991 - 1998
Skills
Team Leadership, Brand Development, Hotels, Hospitality Industry, Account Management, Hospitality, Marketing Strategy, CRM, Strategic Partnerships, Business Strategy, E-commerce, Marketing, Product Management, Hotel Management, Product Marketing, Sales Management, Project Management, Sales, New Business Development, Strategic Planning, Team Building, Sales Process, Budgets, Direct Sales, Competitive Analysis, Market Planning, SaaS, Online Marketing, Online Advertising, Salesforce.com, Strategy, Marketing Management, Customer Satisfaction, Leadership, Business Development, P&L Management, Forecasting, Trade Shows, Direct Marketing, Social Media Marketing, Marketing Communications, Pricing, Management, Solution Selling, B2B, Business Planning, Cross-functional Team..., Contract Negotiation, Event Management, Lead Generation
Education
The University of Akron
Oracle October 2014 - Present
Micros Systems 2007 - September 2014
RedSky IT 1999 - 2007
Mcorp 1997 - 1998
Mcorp 1996 - 1997
Skills
Databases, Business Analysis, SQL, Crystal Reports, Product Development, Computer Software..., Product Management, Data Analysis, T-SQL, Sales, Sales Engineering, QuickBooks, CRM, Software Documentation, Visio, SSIS, Process Improvement, Big Machines, oracle, SharePoint, Requirements Analysis, Troubleshooting, Business Intelligence, Microsoft SQL Server, Oracle, XML, Software Development, SDLC, Agile Methodologies, Project Management, IT Management, Unix, Database Design, Data Warehousing, Testing
Education
Rutgers University-New Brunswick
PLANET ARGON April 2013 - Present
VIA, Inc. November 2010 - April 2013
Euro RSCG April 2010 - November 2010
Esprit Ski Total- Courchevel, France November 2009 - March 2010
Lingo Systems November 2006 - November 2009
Micros Systems November 2005 - November 2006
Freightliner July 2005 - November 2005
Skills
Project Management, E-Learning, Account Management, Proofreading, French, Management, Marketing Strategy, Web Development, Leadership, German, Marketing, Fluent in German, Technical Writing, Business Development, Strategic Planning, Software Documentation, French speaker, Italian speaker, Online Advertising
Education
St. Johns University, Rome, Italy 2004 — 2005
Southern Methodist University 1999 — 2003
International Studies and Foreign Languages, French, German and Italian
Lakeridge High School 1994 — 1999
Big O Tires January 2015 - Present
Big O Tires January 2010 - Present
Sports Authority February 2008 - December 2008
Micros Systems May 2005 - December 2007
Intuit March 2005 - May 2005
Vangroff, Williams, & Associates June 2004 - March 2005
AT&T Wireless March 2001 - July 2003
AT&T Wireless May 1999 - March 2001
AT&T Wireless June 1994 - May 1999
Skills
Management, Quality Assurance, Retail, Customer Service, Sales, Integration, Training, Process Improvement, Business Analysis, Leadership, Strategic Planning, CRM, Troubleshooting
Education
University of Colorado Boulder 1985 — 1987
BS Economics, Economics
Texas Wholesale/Sokom Investment Group June 2010 - November 2010
Texas Wholesale June 2010 - November 2010
Micros Systems September 2008 - October 2009
2009 Micros Systems, Inc September 2008 - October 2009
Progressive Group Alliance September 1994 - May 2008
Progressive Group Alliance January 1994 - January 2008
KRAFT FOODSERVICE January 1985 - January 1994
White Swan, Inc January 1980 - January 1985
Skills
Contract Negotiations, Customer Relations, Account Management, Negotiation, Customer Service, Food Service, Microsoft Office 2007, Restaurants, Food, Purchasing
Education
University of Texas Arlington 1971 — 1974
BS, Business
The University of Texas at Arlington 1970 — 1974
BBA, Business
Olo June 2014 - Present
MICROS Systems Inc January 2006 - May 2014
Micros Systems May 2003 - January 2006
Micros Systems February 2000 - May 2003
SSA Global January 1999 - February 2000
Skills
POS, Software Implementation, Solution Selling, SaaS, Enterprise Software, Integration, Account Management, Team Building, Team Leadership, Business Analysis, Salesforce.com, Software Project..., Project Management, Business Intelligence, CRM, Cloud Computing, Vendor Management, Sales Process, Management, Product Management, IT Management, Process Improvement, E-commerce, Customer Service
Education
University of Nevada Las Vegas Lee Business School 1992 — 1995
Bachelor, MIS
Texas A&M University 1987 — 1988
None, General Studies
Oracle April 2012 - Present
Micros Systems April 2011 - April 2012
Oracle December 1999 - April 2011
Hyperion Solutions 1999 - 2007
Intersolv May 1997 - December 1999
Information Builders 1992 - 1997
Skills
EPM, Business Intelligence, SaaS, Solution Selling, Enterprise Software
Education
University of Maryland Baltimore County 1983 — 1987
Bachelor of Science, Information Systems
T. Rowe Price February 2010 - Present
Comm Link Inc. 2007 - February 2010
Micros Systems March 2005 - June 2007
Skills
Video Conferencing, Troubleshooting, Integration, Technical Support, Call Center, Unified Communications, Computer Hardware, Networking, Vendor Management, Cabling, Disaster Recovery, Software Installation, Project Management, Visio, Team Leadership, Cisco Technologies, Hands-on Training, Customer Support
Education
University of Maryland Baltimore County 1995 — 2000
Bachlor's, Psychology
Keste January 2011 - Present
Qualcomm November 2010 - February 2011
World Fuel Services May 2010 - November 2010
Micros Systems December 2009 - March 2010
UTA September 2007 - February 2010
Verizon June 2008 - August 2008
Skills
Oracle Identity Manager, Oracle Access Manager, OID, OVD, OUD, ADF, Oracle SOA Suite, BPMN, Java, JSF, Webcenter, XSLT, SQL, Agile Methodologies, Oracle, Unix, Java Enterprise Edition, Requirements Analysis
Education
The University of Texas at Arlington 2007 — 2009
MS, Computer Science
Department of Defense January 2009 - Present
Sleep Services of America August 2008 - January 2009
Ferris Baker Watts January 2006 - August 2008
T Rowe Price October 2006 - January 2007
Micros Systems July 2006 - October 2006
Skills
Active Directory, CISSP, Firewalls, Information Assurance, Information Security, Information Technology, Java, Microsoft Office, Network Administration, Network Security, Program Management, Programming, Project Management, SAP, Security, Security, Servers, System Administration, Troubleshooting, Windows Server
Education
Towson University 2010 — 2012
Master of Science (M.Sc.), Information Technology/ Information Security and Assurance, 3.66
University of Phoenix 2006 — 2009
Information Technology
Tesst College of Technology 2004 — 2005
AA, Network Information Technology
Sprinkles Cupcakes May 2012 - Present
Sprinkles Cupcakes July 2007 - May 2012
Micros Systems March 2005 - July 2007
Education
University of La Verne 2005 — 2007
MBA
University of California, Los Angeles 1997 — 2001
BS, Biology
Global Shop Solutions February 2012 - Present
Micros Systems November 2006 - February 2012
Raising Cane's March 2005 - November 2006
Brio Tuscan Grille 2005 - 2006
Skills
Business Analysis, Business Intelligence, Crystal Reports, Customer Service, Microsoft SQL Server, Process Improvement, SQL, SharePoint, Team Building, Team Leadership, Management, Microsoft Excel, Microsoft Office, Project Management, Operations Management, Sales Operations
Education
Texas A&M University 1995 — 1998
BS, Biomedical Science
Micros Systems November 2001 - Present
Education
University of Maryland College Park 1993 — 2001
BS, Computer Science
Micros Systems
Skills
SaaS, Microsoft SQL Server, POS, Troubleshooting, Software Implementation, Hospitality, Enterprise Software, Training, Windows Server, CRM, Integration, SharePoint, Software Documentation, Project Management, Account Management, Customer Service, Team Building
Education
The University of Texas at Austin 1994 — 1998
Bachelor of Business Administration (BBA), Management Information Systems, General
Hilton Worldwide September 2009 - Present
OMFN September 2008 - 2009
Micros Systems May 2004 - August 2008
The Rouse Company March 2001 - May 2004
Deloitte June 1999 - March 2001
KPMG January 1998 - June 1999
Skills
Tax, Financial Reporting, International Tax, Income Tax, General Ledger, Corporate Tax, Corporate Finance, Accounting
Education
University of Baltimore School of Law 1999 — 2002
Masters, Taxation
Towson University 1993 — 1997
Bachelors, Accounting
Pikesville High School
Micros Systems Membership CounselorBrick Bodies Fitness CentersOctober 2006 - May 2007
Education
Salisbury University 2002 — 2005
Bachelors, Communications, Marketing
MICROS Fidelio Caribbean Inc. and MICROS Central America S.A. November 2009 - Present
Micros Systems July 2004 - October 2009
MICROS FIDELIO SOUTH AMERICA 1999 - June 2004
Skills
POS, ERP, Business Analysis, Business Planning, Team Leadership, PMS, Forecasting, Business Intelligence, Property Management..., Vendor Management, Software Implementation, CRM, Product Management, Integration, Project Management
Education
University of Buenos Aires 1992 — 1998
Bachelor, Business Administration
Oakville Senior High School
Micros Systems November 2003 - Present
Skills
Business Analysis, CRM, Crystal Reports, Databases, Enterprise Software, Integration, Micros, Microsoft SQL Server, Operating Systems, POS, Project Management, SQL, SaaS, Software Documentation, Software Implementation, Software Installation, Software Project..., Solution Selling, System Administration, Troubleshooting
Education
Towson University 1998 — 2003
Computer Information Systems
Oracle October 2014 - Present
MICROS Systems Inc April 2013 - October 2014
Micros Systems March 2008 - April 2013
Skills
Software Implementation, Troubleshooting, Operating Systems, Software Project..., Software Installation, Hands-on Training, Oracle, .NET, Scripting, Software Development, Software Design, Computer Hardware, Windows Scripting, SQL*Plus, Microsoft Office, Powershell, Batch Files, VBScript, C#, RMAN, Data Import/export
Education
St. Mary's College of Maryland 1998 — 2001
Bachelor of Arts (BA), Anthropology, Archaeology, German, Sociology
Oracle October 2014 - Present
Micros Systems February 2009 - September 2014
Micros Systems July 1995 - February 2009
Metromedia Restaurant Group 1992 - 1995
TGI Fridays 1987 - 1992
S&A Restaurant Corp 1985 - 1987
Skills
Product Management, Direct Sales, Restaurants, Enterprise Software, Solution Selling, Sales Process, Account Management, SaaS, Sales Management, Cloud Computing, Business Intelligence, POS, Strategic Partnerships, Salesforce.com, Start-ups, Professional Services, Leadership, Mobile Devices, New Business Development, CRM, Sales, Lead Generation, Sales Operations, Selling, Product Marketing, B2B, P&L Management, Vendor Management
Education
The Johns Hopkins University 2000 — 2005
MS, Information Systems & Technology
The University of Texas at Austin
BBA, Data Processing & Analysis
Buffalo Seminary 1976 — 1979
Hospitality Control Solutions July 2013 - Present
JIVE! A Digital Print Factory 2012 - 2013
Micros Systems July 2010 - June 2012
Business Data Systems/ Hospitality Control Systems July 2004 - December 2009
American Auto Detailing 1996 - 2008
Skills
Digital Printing, POS, Variable Data Printing, Project Management, Software Implementation, Integration, Software & Hardware..., Sales, Business Analysis, Software Documentation, Direct Mail, Account Management, Solution Selling, Crystal Reports, SQL, Micros, Aloha, Hospitality Consulting, New Restaurant Openings, Direct Sales, Networking, Hardware, Vendor Management, Customer Satisfaction, Program Management, Team Building, Customer Service, Leadership, Management, Marketing
Education
The University of Akron 1999 — 2004
Bachelor of Science (B.S.), Business Administration & Marketing Management
Essex Hotel Management June 2014 - Present
Homewood Suites by Hilton Rochester - Victor April 2013 - June 2014
Hampton Inn & Suites Herndon June 2011 - April 2012
Hampton Inn & Suites Dulles June 2009 - June 2011
Micros Systems January 2008 - June 2009
Donohoe Companies March 2006 - June 2007
Hampton Inn Dulles South June 2005 - March 2006
Skills
Hospitality, Hotels, Hospitality Management, Training, Customer Service, Employee Relations, Recruiting, Microsoft Word, Microsoft Excel, Customer Satisfaction, Hotel Management, Food & Beverage, Revenue Analysis, Hospitality Industry, Front Office, Property Management..., Yield Management, Micros, Resorts, Pre-opening, Catering, Tourism, Hiring, MICROS
Education
Rochester Institute of Technology 2004 — 2005
MS, Service Management
Rochester Institute of Technology 2000 — 2004
BS, Hotel/Resort Management
Social Security Administration May 2009 - Present
Micros Systems June 2007 - May 2009
Education
The Johns Hopkins University 2003 — 2005
Master of Science, Computer Science
Micros Systems
Skills
Technical Support, IT Service Management
Education
State University of New York College of Agriculture and Technology at Morrisville
Electrical/Electronics Maintenance and Repair Technology
Micros Systems August 2010 - Present
global payments November 2007 - August 2010
Education
ITT Technical Institute 2008 — 2010
IT Degree, Computer Network Systems
University of Maryland College Park 2002 — 2006
Bachelors, Crim Just
Micros Systems September 2010 - Present
Integreon April 2009 - May 2010
Sprint Nextel January 2003 - January 2009
Allied International, Inc September 2000 - November 2002
Barber & Ross Company January 1999 - February 2000
PT Gelora Djaja, Surabaya, Indonesia July 1995 - June 1998
SGV & Co. 1989 - 1992
Education
Silliman University 1983 — 1989
BBA, Accounting
Microsoft January 2009 - Present
ics nett February 2007 - February 2009
Digex/Verizon Enterprise Solution July 2001 - February 2007
Micros Systems June 1996 - July 2001
Skills
Security, Virtualization, Integration, ITIL, SaaS, Pre-sales, Requirements Analysis, Cloud Computing, Enterprise Software, Professional Services, Disaster Recovery, System Administration, Architecture, VMware, Windows Server, IT Service Management, Servers, Program Management, SharePoint, SDLC, Citrix, Business Analysis, Software Development, Agile Methodologies, Business Intelligence, Microsoft SQL Server, Data Center, Enterprise Architecture, Solution Architecture
Education
University of Maryland University College 1995 — 1997
Bachelor's degree, Computer and Information Sciences and Support Services
University of Maryland College Park 1990 — 1996
Computer Science, Engineering
PowerTek Corporation April 2010 - Present
Crosby Corporation November 2009 - April 2010
PCG, LLC April 2009 - August 2009
HMS Host August 2007 - March 2009
Apex Systems September 2006 - August 2007
Micros Systems January 2005 - August 2006
Towson University January 2004 - January 2005
Towson University (Computer Science Department), Usability Lab April 2004 - December 2004
Skills
Troubleshooting, Active Directory, Microsoft Exchange, Disaster Recovery, ITIL
Education
Towson University 2003 — 2006
Master of Science, Applied Information Technology
Towson University 1998 — 2002
Bachelor Of Science, Information Technology
Tyler Technologies May 2015 - Present
Roadnet Technologies March 2011 - May 2015
Micros Systems October 2006 - March 2011
Avnet Technology Solutions April 2005 - May 2006
Skills
Product Management, SaaS, Product Marketing, Business Intelligence, Enterprise Software, Salesforce.com, Strategic Partnerships, Product Launch, Solution Selling, Cloud Computing, Integration, Competitive Analysis, Mobile Devices, Account Management, CRM, Business Development, Business Analysis, Sales Operations, Direct Sales, Program Management, Process Improvement, Cross-functional Team..., Team Leadership, Strategic Planning
Education
Temple University 1986 — 1990
BA, Communications
Live Nation Entertainment June 2015 - Present
Micros Systems January 2011 - May 2015
Jimmy's Famous American Tavern April 2010 - October 2010
House of Blues January 2000 - July 2009
Education
University of Colorado Boulder
Zenimax Media July 2015 - Present
ZeniMax Online Studios January 2013 - July 2015
Insight Global August 2011 - January 2013
ICF International January 2010 - August 2011
AOL Advertising March 2008 - January 2010
Black & Decker May 2005 - January 2008
APS Healthcare November 2004 - April 2005
Micros Systems January 2003 - November 2004
Business Intelligence Force May 2001 - October 2002
Baltimore County Government October 2000 - April 2001
Skills
Linux, Oracle, Databases, Perl, Software Development, Troubleshooting, SQL, Unix, Agile Methodologies, System Administration, Security, Technical Support, Scrum, MySQL, Integration, Computer Security, Scripting, Apache, PHP, Amazon Web Services..., Puppet, DevOps, Python, Chef, VMware
Education
Towson University 2007 — 2009
MS, Computer Security
Villa Julie College 1998 — 2002
BS, Computer Information Systems
Integra Resort Management March 2008 - Present
Micros Systems June 2005 - February 2008
Skills
Training, Troubleshooting, Software Implementation, Software Documentation, Integration, Property Management..., Project Management, Software Installation, Hotels, POS, Vendor Management
Education
University of Central Florida
Bachelors, MIS
Nielsen Audio September 2011 - Present
Lakota TSI September 2004 - September 2011
Advertising.com March 2000 - September 2004
Micros Systems January 1996 - March 2004
Skills
Software Development, Embedded Linux, C, C++, Object Oriented Design, Debugging, Troubleshooting, Networking, Device Drivers, Embedded Software, Linux, Software Engineering, Embedded Systems, Git, Kernel, Agile Methodologies, Integration, Java
Education
University of Maryland Baltimore County 1981 — 1992
BS, Computer Science, history
U.M.B.C.
Booz Allen Hamilton January 2013 - Present
PixelWorks September 2011 - Present
L3 Stratis (NSA) September 2012 - December 2012
MICROS Systems October 2000 - September 2012
Skills
Multimedia, Graphic Design, Adobe Creative Suite 6..., Brand Development, Concept Development, Icon Design, ActionScript, Microsoft Office, Mac & PC platforms, Fine Art, Art
Education
The Maryland Institute College of Art 1983 — 1987
Fine Arts
Pragmatics, Inc. December 2010 - Present
Apex Systems September 2010 - December 2010
Micros Systems February 2010 - August 2010
Skills
Troubleshooting, Remote Troubleshooting, Permissions, Active Directory, Active DoD Secret..., BMC Remedy, System Administration, Customer Service, Team Leadership
Education
TESST College of Technology-Beltsville 2008 — 2010
Associate's degree, System, Networking, and LAN/WAN Management/Manager, 3.5
B-Line Medical December 2012 - Present
B-Line Medical December 2011 - Present
B-Line Medical December 2007 - December 2011
Micros Systems August 2004 - December 2007
Skills
SQL, Project Management, Agile Methodologies, Product Management, Process Improvement, Microsoft SQL Server, Software Documentation, Account Management, Team Leadership, Requirements Analysis, Business Analysis, Sales, Integration, Cloud Computing, Salesforce.com, Leadership, Troubleshooting
Education
University of Maryland Baltimore County 2002 — 2004
B.A., Psychology
QSSI January 2015 - Present
QSSI October 2013 - January 2015
Micros Systems August 2010 - October 2013
Sears Holdings Corporation May 2007 - April 2012
Skills
SQL, SDLC, Documentation, Business Analysis, Requirements Analysis, Oracle, Network Security, Visual Basic, C, C++, Business Intelligence, Windows, HTML, Database Management, Software Implementation, Database Admin, Testing, Agile Methodologies, Hardware, Software Installation, Windows Server, Scrum, Databases, User Acceptance Testing, PL/SQL, Troubleshooting, Networking, Linux, Software Documentation, Network Administration, Regression Testing, XML, Oracle SQL Developer
Education
University of Maryland Baltimore County 2005 — 2010
Bachelor of Science (B.S.), Information Systems
Wells Fargo October 2001 - Present
Wells Fargo Auto Finance July 2001 - December 2011
Micros Systems November 2000 - June 2001
National Geographic Society January 1995 - October 2000
Skills
XML, Oracle, Java, Unix, Programming, SDLC, SQL, Requirements Analysis, Software Development, PL/SQL, ETL, SOA, Unix Shell Scripting, Integration, Shell Scripting, Databases
Education
The Johns Hopkins University
RCN Telecom LLC December 2007 - Present
Public Citizen 2007 - 2007
Paystaff 2006 - 2007
Micros Systems 2004 - 2006
Evolved Digital Solutions 2004 - 2004
Skills
Disaster Recovery, Data Center, Active Directory, SharePoint, Virtualization, Cisco Technologies, Cloud Computing, Microsoft Exchange, System Administration, Telecommunications, Windows Server, Vendor Management, Integration, Network Design, TCP/IP, VMware
Education
Tennessee State University 1999 — 2004
BBA, Business Information Systems
Talladega College 1997 — 1999
Banking and Finance
Oracle April 2015 - Present
Oracle February 2015 - April 2015
MICROS Systems Inc September 2014 - February 2015
MICROS Systems Inc August 2012 - September 2014
Micros Systems August 2010 - August 2012
Skills
Customer Service, Sales, Team Leadership, Project Management, Account Management, Business Analysis, CRM, Enterprise Software, Integration, Management, SaaS, Solution Selling, Team Building
Education
University of Maryland College Park
Bachelor's degree, English Language and Literature/Letters
Connections Education September 2013 - Present
ANCILE Solutions, Inc. March 2007 - September 2013
Micros Systems March 2006 - March 2007
Education
The Johns Hopkins University 2005 — 2005
Master of Science in Engineering, Computer Science
The Johns Hopkins University 2001 — 2005
Bachelor of Science in Engineering, Computer Engineering
NASA Goddard Space Flight Center September 2014 - Present
Maryland Energy Administration August 2013 - 2014
Hewlett-Packard October 2012 - May 2013
McGraw-Hill Higher Education May 2012 - July 2012
Micros Systems June 2008 - January 2011
Nortel Networks January 2007 - January 2008
University of Maryland May 2005 - May 2006
University of Maryland May 2004 - May 2005
University of Maryland June 2003 - September 2004
University of Maryland May 2003 - May 2004
Skills
Network Security, Active Directory, Endpoint Security, Windows 8.1/8/7/Vista/XP, Computer Security, Technical Writing, Dreamweaver, JavaScript, Google Apps, Web Applications, Technical Support, Help Desk Support, Salesforce.com System..., Microsoft Office, HTML, Internet Security, CSS, Graphic Design, Web Development, Cloud Computing, Windows Server, Photoshop, Illustrator, Network Design, WebEx, Cloud Security, Visio, Oracle SQL, Web Content Management, Technical Translation, ORDBMS, Property Management..., Cryptography, Customer Satisfaction, Problem Solving, Remote Access, Remote Desktop, Web Design, Team Leadership, Drafting Proposals, Hardware Installation, Network Topology, System Requirements, Requirements Analysis, Requirements Gathering, LAN-WAN, Virus Removal, Computer Maintenance, MS Project, Security Clearance
Education
University of Maryland Baltimore County
Master of Science (MS), Computer and Information Systems Security/Information Assurance
University of Maryland University College
Bachelor of Science (B.S.), Cybersecurity
University of Maryland College Park
Government and Politics
Micros Systems July 2005 - Present
Corning Cable Systems May 2004 - June 2005
Education
Tecnológico de Monterrey 1999 — 2004
BS Electronic Systems Engineering, Engineering