Micros Systems
Industry: Hospitality company
DescriptionMicros Systems, Inc.; now owned by Oracle Corporation and renamed Oracle Hospitality, was headquartered in Columbia, Maryland, United States. Headquarters: Columbia, Maryland, United States Revenue: 1.008 billion USD (FY11; 10.2% increase from FY10) Founded: 1977 Acquisition date: 2014 Subsidiaries: MICROS-Fidelio GmbH, Parent organization: Oracle Corporation
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Micros Systems Employees
Gordon Food Service July 2014 - Present
OtterBase July 2013 - July 2014
OtterBase April 2010 - July 2013
Micros Systems January 2009 - April 2010
Michigan Department of Attorney General June 2004 - December 2008
Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, Internet Recruiting, Temporary Placement, Contract Recruitment, Onboarding, Human Resources, Benefits Negotiation, Employee Relations, Networking, Vendor Management, Sourcing, Talent Management, Training, Information Technology, Staffing Services
Education
Michigan State University 2004 — 2008
Hospitality Business
DeWitt High School 2000 — 2004
Facebook August 2013 - Present
Evocalize April 2013 - August 2013
Venga December 2012 - April 2013
LivingSocial April 2012 - December 2012
LivingSocial December 2011 - April 2012
LivingSocial July 2011 - December 2011
Micros Systems December 2007 - June 2011
CrunchTime! Information Systems May 2007 - October 2007
CEC Restaurants December 2001 - May 2007
Starwood Hotels and Resorts Worldwide March 1999 - August 2001
Skills
Sales Operations, Sales Process, Marketing Strategy, Restaurant Management, Product Management, P&L Analysis, Strategic Partnerships, SaaS, Business Strategy, Business Process..., Acquisition Integration, Restaurants, Trade Shows, POS, Inventory Management, Labor Management Systems, Salesforce.com, Building Relationships, Digital Marketing, Digital Strategy, Integrated Marketing, Consultative Sales..., CRM, Loyalty Programs, Solution Selling, Business Development, Negotiation, New Business Development, Management, Marketing, Lead Generation, Forecasting, Account Management, Strategic Planning, Sales, P&L Management, Leadership, Product Marketing, Selling, Sales Management, Market Research, Customer Satisfaction
Education
Johnson and Wales University 1997 — 1999
MBA, Business Administration and Management
Southern New Hampshire University 1996 — 1997
BA, Hospitality Administration/Management
Welcomgroup Graduate School of Hotel Administration 1993 — 1996
BHM, Hospitality Administration
Micros Systems Helpdesk TechnicianUnder ArmourMarch 2014 - Present
MICROS Systems Inc October 2012 - February 2014
Education
Morgan State University 2006 — 2010
Bachelor of Arts (B.A.), Sociology and Anthropology
Zapper.com July 2015 - Present
Innovative Management 360 (IM360) January 2014 - July 2015
Stanford Terrace Inn October 2013 - January 2014
Harbortouch POS September 2013 - January 2014
Destination Hotels and Resorts October 2010 - September 2013
Micros Systems September 2007 - October 2010
Skills
POS, Hospitality Management, Property Management..., Team Building, Hotels, Revenue Analysis, Customer Service, Account Management, Micros, Hotel Management, Hospitality, Aspire Sales Graduate, Customer Satisfaction, Resorts, Restaurant Management, Hospitality Industry, Management, Sales, Software Documentation, Training, Employee Training, Inventory Management, Rooms Division, Forecasting, Membership Development, Outside Sales, MICROS
Education
Penn State University 2003 — 2007
Hotel Restaurant and Institutional Management, Hotel Restaurant and Institutional Managemen, 3.9
Penn State University 2002 — 2007
Hotel Restaurant and Institutional Management, Hotel Restaurant and Institutional Management, 3.9
Astute Solutions September 2010 - Present
Micros Systems February 2009 - August 2010
Skills
Business Analysis, Software Quality..., Application Support, Customer Service, Microsoft Servers, Knowledge Management, Mobile Applications, IP Communicatons, Telephony Solutions, CRM, SRM, Customer Experience, Manage client..., Sales Presentations, Sales Support, Pre-Sales Technical..., Technical Support, Technical Analysis, Requirements Gathering, SaaS, Enterprise Software, Professional Services, Microsoft SQL Server, Troubleshooting, Software Documentation, Sales, Strategy, Pre-sales, Cross-functional Team...
Education
Ohio University 2004 — 2008
Bachelor's degree, Human and Consumer Sciences, Business Administration
Drury Hotels May 2014 - Present
Drury Hotels March 2013 - May 2014
Drury Hotels July 2012 - May 2014
Drury Hotels July 2010 - March 2013
The Artmore Hotel February 2007 - July 2010
Holiday Inn Select Atlanta Capitol 2006 - 2007
Micros Systems 2005 - 2006
Skills
Hospitality Industry, Revenue Analysis, Hotels, Hospitality Management, Hotel Management, Hospitality, Pre-opening, Front Office, Yield Management, Rooms Division, Management, Opening Hotels, Revenue Forecasting, Project Management
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2004
Bachelors, Hospitality Administration
The Consulting Group June 2012 - Present
Splick-it November 2013 - December 2014
Micros Systems May 2008 - June 2012
SilverWare POS Inc. February 2006 - April 2008
4637 Corp. January 2002 - November 2006
Skills
Hospitality, POS, Account Management, Restaurants, Sales Process, Sales Management, New Business Development, Sales, Hospitality Management, Revenue Analysis, Business Strategy, Leadership, Direct Sales, SaaS, Selling, Social Media Marketing
Education
Loyola University of Chicago
Bachelor of Arts, History
CoHo.Res April 2011 - Present
Micros Systems March 2010 - April 2011
The Heathman Lodge 2002 - 2010
Skills
Hospitality Industry, Hospitality Management, Hospitality, Revenue Management, Hotels, Front Office, Accounting, Customer Service, Account Management, Property Management..., Hotel Management, Yield Management, Micros, Tourism, Microsoft Office, Customer Satisfaction, Budgets, Leadership, Microsoft Excel, Team Leadership, E-commerce, Forecasting, Microsoft Word, Management, Training, Revenue Forecasting, Outlook, CRM, Time Management, Inventory Management, Social Networking, Revenue Analysis, Social Media, MICROS
Education
Northern Arizona University 2004 — 2008
Quid 2015 - Present
The NPD Group 2012 - 2015
Forrester Research January 2011 - August 2012
Forrester Research September 2009 - January 2011
Micros Systems 2004 - 2009
Skills
Salesforce.com, Market Research, Lead Generation, Account Management, Competitive Analysis, New Business Development, Analytics, Marketing Strategy, Business Development, Sales, SaaS, Solution Selling, Competitive Intelligence, Marketing, Strategy, CRM, Digital Marketing, Forecasting, Marketing Research, Strategic Planning, Business Strategy, Management
Education
University of Massachusetts at Amherst - Isenberg School of Management
MBA
University of Massachusetts, Amherst
BA, Business Administration
Booz Allen Hamilton December 2014 - Present
Convergent Technologies Incorporated May 2013 - December 2014
CyberCore Technologies June 2011 - May 2013
CyberCore Technologies December 2009 - June 2011
ConvergentWorks February 2006 - September 2009
Micros Systems August 2005 - February 2006
Bally Total Fitness June 2004 - August 2005
MSX International May 2004 - June 2004
Tissue Banks International May 2003 - May 2004
Skills
Windows Server, Networking, Servers, Operating Systems, Testing, Linux, Python, Virtualization, VMware, System Administration, Troubleshooting, Computer Security
Education
Harford Community College 2003 — 2005
AA, History
SANS
Currently unemployed - looking for a job January 2015 - Present
Redflex Traffic Systems March 2014 - December 2014
MICROS Systems Inc May 2012 - March 2014
Micros Systems February 2010 - May 2012
Plan B June 2007 - September 2010
Rizzuto's Wood - Fired Kitchen & Bar December 2009 - February 2010
Skills
POS, Hardware, Customer Relations, Microsoft Office, Database Administration, Windows, Customer Service, Micros, New Business Development, Software Implementation, Restaurants, Databases, Troubleshooting, Integration, Hospitality, Enterprise Software, Software Documentation, Training, Software Installation, Sales, Technical Support, Account Management
Education
Lynchburg College 1995 — 1999
BA, Marketing
New Hampton Prep School 1992 — 1995
High School Diploma
XRS Corporation 2006 - Present
Micros Systems 2003 - 2006
POS Business Systems 2000 - 2003
Skills
SaaS, Agile Methodologies, Enterprise Software, Business Analysis, SharePoint, Software Project..., Business Intelligence, TFS, Requirements Analysis, Data Warehousing, Database Design, SQL, Gap Analysis, Professional Services, Program Development, Business Process..., RFP, RFI, Web Services Management, Implementation..., Software Implementation, Solution Selling, Sales Process, Strategy, Software Documentation, Integration, Business Requirements, Enterprise Architecture, Business Process, SDLC, Security, Process Improvement, CRM, Visio, NetSuite, Cloud Computing, Requirements Gathering, Salesforce.com
Education
Hamline University
BA, Anthropology
Newmarket International Inc January 2008 - Present
Micros Systems February 2004 - January 2008
Hilton Worldwide March 1998 - February 2004
Skills
Software Training, Crystal Reports, Hospitality Industry, Software Installation, Hospitality, Hands-on Training, Revenue Analysis, Hotel Management, Hotels, Delphi, Hospitality Management, Training, Front Office, Property Management..., Resorts, Yield Management, Customer Satisfaction, Customer Service
Education
Minneapolis College of Art and Design
Rain For Rent November 2013 - Present
Sunoco April 2010 - Present
Rain for Rent October 2012 - November 2013
Rain for Rent September 2008 - September 2012
RSC Equipment Rental October 2006 - August 2008
Micros Systems October 2004 - September 2006
Skills
HDPE Fusion Certified, Turnaround Experience, Project Management, Forklift Certified, TWIC Holder, HDPE, Gas, Forklift Operator, Refinery, Pumps, Transportation Worker..., Petroleum, Sales, Construction, New Business Development, Contract Negotiation, Energy, Contract Management, Procurement, Operations Management, Negotiation, Training, Management, Project Estimation, Sales Management, Business Development, Purchasing, Sales Operations, Forecasting, Account Management, Budgets, Project Planning, Inventory Management, Logistics, Direct Sales, Pricing, Team Building, Leadership, Sales Process, Time Management, P&L
Education
Loyola University Maryland 2000 — 2004
BBA, Business/MIS
St. Joseph's Preparatory School 2000 — 2004
StayNTouch September 2012 - Present
MICROS SYSTEMS April 2010 - September 2012
MICROS SYSTEMS January 2002 - March 2010
MICROS SYSTEMS January 2001 - January 2002
MICROS SYSTEMS August 1998 - January 2001
Micros - Fidelio Software GmbH & Co. KG, Munich, Germany January 1998 - August 1998
Micros - Fidelio Software GmbH & Co. KG, Munich, Germany May 1995 - January 1998
London Hilton on Park Lane November 1991 - May 1995
Skills
Product Management, Process Improvement, New Business Development, Team Leadership, E-commerce, Product Development, Negotiation, Training, Business Strategy, Team Building, Hotel IT Strategy, Mobile Applications, Hotels, Management, Strategy, SaaS
Education
University of Phoenix 2008 — 2010
Bachelor of Science in Business
Hotelschool The Hague 1988 — 1990
SouthTech Solutions Inc. January 2013 - Present
The Longboat Key Club & Resort November 2011 - October 2012
Micros Systems July 2008 - November 2011
Micros-Fidelio GmbH July 2005 - June 2008
Micros-Fidelio GmbH November 1997 - June 2005
ABACUS Hotel Group September 1988 - October 1997
Polytechnical School September 1984 - August 1988
Skills
Active Directory, Terminal Services, Virtualization, Network Security, Astaro, Microsoft, TCP/IP, Network Engineering, Network Administration, Network Design, Network Architecture, IT Management, IT Operations, Computer Science, Physics, Mathematics, VMware, VPN, Remote Access, PCI DSS, IT Infrastructure..., IT Infrastructure Design, Network Infrastructure..., HP Procurve Networking, IT Security Operations, Sophos, Google Apps for Business, Hospitality, Micros, Windows Server, Product Management, Firewalls, Servers, Disaster Recovery, Software Documentation, Sonicwall, Data Center, Cloud Computing, Security, Microsoft Exchange, Networking, Cisco Technologies, VMware ESX
Education
Humboldt University of Berlin 1980 — 1984
Diploma, Mathematics, Physics, Computer Science
Child Trends August 2014 - Present
Child Trends April 2009 - July 2014
Merkle November 2006 - August 2008
Micros Systems February 2005 - November 2006
Comcast June 2003 - February 2005
Verizon June 1998 - June 2003
Arthur Andersen LLP December 1993 - May 1996
Skills
Financial Reporting, Accounting, Sarbanes-Oxley Act, GAAP, Variance Analysis, Hyperion Enterprise, Forecasting, Account Reconciliation, General Ledger, Financial Analysis, Revenue Recognition, Internal Controls, Financial Statements, Auditing
Education
Howard University
Bachelor's degree, Accounting, Cum Laude
The Johns Hopkins University
Master of Business Administration (MBA)
Zebra Technologies September 2014 - Present
OWL IT Consulting, LLC February 2011 - Present
Deep Blue Communications October 2013 - September 2014
Ruckus Wireless December 2012 - December 2013
Benchmark Hospitality December 2009 - February 2011
Dolce International March 2004 - October 2009
Fitzpatrick Hotel Group July 2002 - November 2004
Philips Hotel Group New York September 2000 - October 2001
Four Seasons Hotels and Resorts January 1997 - September 2000
Micros Systems 1995 - 1999
Skills
Hotels, Vendor Management, Start-ups, Micros, Revenue Analysis, Hospitality Management, Hospitality Industry, Property Management..., Hotel Management, Food & Beverage, Front Office, Budgets, Team Building, Resorts, Pre-opening, Team Leadership, Restaurants, Tourism, Operations Management, Wireless Networking, Management, Project Management, POS, Account Management, CRM, Contract Negotiation, Training, Leadership, Round Tables, Sales, Chairs, Strategic Planning, Disaster Recovery, Belly Dance, Enterprise Software, Integration, Networking, Customer Satisfaction, Customer Service, MICROS, Hospitality, SaaS, Strategic Partnerships
Education
Inlingua School of Languages 1990 — 1991
Certificate of German Language, German Studies Munich German
University of New Haven 1987 — 1989
A.S., Hotel/Restuarant Management
Johnson & Wales University 1986 — 1987
Hospitality
Oracle December 2014 - Present
MICROS Systems, Inc. November 2011 - December 2014
Micros Systems April 2010 - December 2011
Micros Systems February 2008 - April 2010
Westin Indianapolis May 2007 - February 2008
Westin Hotels & Resorts December 2006 - February 2008
Westin Hotels & Resorts December 2006 - February 2008
Westin Indianapolis November 2005 - May 2007
Skills
Delphi, Microsoft Office, Crystal Reports, Workshop Facilitation, Adobe Creative Suite, Corel Draw, Property Management..., Classroom, Hotels, Hospitality, Front Office, Hospitality Industry, Hospitality Management, Revenue Analysis, Hotel Management, Resorts
Education
Indiana University-Purdue University at Indianapolis 2005 — 2006
Indiana University Bloomington 2003 — 2005
Micros Systems February 2005 - Present
Education
M.I.T. 2002 — 2007
Master of Computer Applications (M.C.A.), Computer Engineering, 5
Pittsburgh POS October 2014 - Present
Pittsburgh POS Systems October 2013 - October 2014
Electronic Merchant Systems October 2012 - October 2013
Micros Systems January 2002 - October 2012
Pittsburgh POS Systems Inc. November 1999 - January 2002
Duquesne University July 1995 - November 1999
Skills
Account Management, Solution Selling, SaaS, Salesforce.com, Sales Process, Direct Sales, Sales Management, New Business Development, Cold Calling, Sales, Enterprise Software, Cloud Computing, B2B, Sales Operations, Selling, Key Account Development, Customer Retention, Online Marketing
Education
Indiana University of Pennsylvania 1990 — 1995
BS, Hotel, Restaurant and Institutional management
Central Catholic High School 1986 — 1989
Platinum Pools June 2013 - Present
Micros Systems September 2011 - June 2013
CBE, Inc. May 1998 - October 1999
Cash Register Sales, Inc. July 1990 - May 1998
NCR Corporation January 1986 - July 1990
Skills
Solution Selling, SaaS, Account Management, Enterprise Software, Sales Process, Direct Sales, Sales Management, Cloud Computing, New Business Development, Sales, CRM, Management, Telecommunications, B2B, Competitive Analysis, Product Management, Product Marketing, Professional Services, Sales Presentations, Team Leadership, Training, Business Development, Key Account Management, Sales Operations, Strategic Partnerships, Pre-sales, Lead Generation, Selling, Channel Partners, Cold Calling
Education
Louisiana State University and Agricultural and Mechanical College 1981 — 1985
Bachelor of Science (BS), Marketing
Portland Waldorf School September 2013 - Present
Yoga studios in Porltand September 2007 - Present
Micros Systems 1994 - 1998
Skills
Substitute at Portland...
Education
Spacial Dynamics Institute 2011 — 2016
Level 1 Certification
Northern Michigan University 1984 — 1988
BA, Journalism
Priceline.com April 2014 - Present
innRoad July 2012 - March 2014
Micros Systems June 2010 - June 2012
Westin Providence September 2007 - May 2010
Johnson & Wales Inn September 2007 - December 2007
Francesco's Trattoria June 2002 - August 2007
The Inn At Fox Hollow Hotel April 2006 - August 2006
Skills
Opera PMS, Oracle Reports, Microsoft Windows, Mac OS X, Microsoft Office, Adobe Acrobat, JavaScript, Strategic Management, Training Skills, Travel, WebEx, Software Implementation, GDS systems, 3rd Party Software..., Global Distribution..., Credit Card Transaction..., Hospitality Projects, Project Management, Yield Management, Hotel Management, Hotel Booking, Opening Hotels, SaaS, Property Management..., Training, Hospitality, Hotels, Customer Satisfaction, Windows, OS X, Micros, Salesforce.com, Online Travel, Hospitality Industry, Front Office, Revenue Analysis, Revenue Forecasting, Hospitality Management, Food & Beverage, Booking Engines, HTML, Quality Assurance, Multi Tasking, Business Meetings, Software Documentation, CRM, Meeting Planning, Resorts, Business Travel, Tourism
Education
Johnson and Wales University 2008 — 2010
Bachelor of Science, Hospitality Management
Johnson and Wales University 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Hospitality Management
East Islip High School 2002 — 2006
ORACLE micros September 2014 - Present
ARCHBISHOP CARROLL HIGH SCHOOL August 2008 - Present
Micros Systems September 2012 - September 2014
Micros Systems, Inc March 2012 - September 2012
Archbishop Carroll High School August 2008 - March 2012
Legal & General America June 2005 - November 2008
Inter American Development Bank June 1994 - June 2005
Skills
IBM Mainframe Operations, Production Control, Disaster Recovery, Data Center, Software Documentation, Management, Troubleshooting, Software Installation, Networking, Strategic Planning, Process Control, Performance Management, Project Management, IBM Mainframe, Employee Relations, Integration, Quality Assurance, Athletics, Athletic Administration, Athlete Development, Athletic Apparel, Athletic Training, Training, Public Speaking, Security, Virtualization, Microsoft Office, IT Service Management, Leadership, Team Leadership, Team Building, Cloud Computing, Customer Service, Enterprise Software
Education
Patten University
First Choice Networks January 2013 - March 2013
BlackAdder Distribution December 2011 - January 2013
Foodtec Solutions December 2010 - December 2011
Micros Systems August 2005 - September 2010
Micros Systems August 2002 - August 2005
Micros Systems June 2000 - August 2002
Skills
Department Management, Team Building, Operations, Norton Ghost, Windows Server, Windows 7, SQL, SharePoint, PC Anywhere, Operating Systems, TCP/IP, Amdocs Clarify, Antivirus, Windows Vista, Networking, Oracle, SCO Unix, Windows XP Pro, Management
Education
Massasoit Community College 1989 — 1991
Fiducial, Inc. September 2013 - Present
Toorguide.com December 2007 - June 2011
Micros Systems April 1981 - August 2007
Skills
Process Improvement, Business Analysis, POS, Software Implementation, Management, Leadership, Budgets, Customer Service, Time Management, Help Desk Support, CRM, Integration, Business Process, Requirements Gathering, Software Documentation
Education
CCBC 2011 — 2012
Health IT
Paul Smith's College 1974 — 1977
AAS, Hospitality Management
Southwest Signs August 2007 - Present
Fidelity National Title August 2006 - August 2007
Another Sign Company August 2005 - August 2006
Prism Data Systems 2002 - 2004
Osage Systems 2000 - 2001
Blockade Systems 2000 - 2001
Micros Systems 1998 - 2000
PAR Microsystems 1990 - 1998
ADP 1987 - 1990
Deluxe Corporation 1979 - 1987
Skills
Contract Negotiation, New Business Development, Competitive Pricing, Negotiation, Budgets, Retail, Marketing, Sales Management, Business Planning, Sales, Account Management, Business Development, Forecasting, Customer Service, Customer Satisfaction, Operations Management, Income Statement, P&L Management, Management, Strategic Planning, Program Management, Start-ups, Profit, Leadership, Manufacturing, B2B, Selling, Project Planning, Marketing Strategy, Team Building, Process Scheduler, Customer Retention, Lead Generation, Pricing, Sales Operations, Strategy
Education
Our Lady of the Lake University 1996 — 1998
MBA, International Business
Virginia Polytechnic Institute and State University 1975 — 1979
BS, Accounting
Reading Health System January 2013 - Present
The University of Maryland Medical System August 2012 - January 2013
University of Maryland Medical Center September 2011 - August 2012
Micros Systems December 2010 - September 2011
Skills
Epic Systems, Project Management, Healthcare, Healthcare Information..., EHR, Customer Service, Software Documentation, Microsoft Office, Software Implementation, Microsoft Excel, Strategic Planning, Training, Meditech, Hospitals, EMR, Informatics, Leadership, Ambulatory, Management, Analysis, CPOE, Cerner, Team Building, HL7
Education
Villanova University 2011 — 2012
Masters Certificate, Project Management
Indiana University of Pennsylvania 2002 — 2006
Bachelor of Science, Marketing
Verizon Digital Media Services July 2014 - Present
Verizon April 2012 - July 2014
Micros Systems September 2010 - April 2012
Arbitron November 2006 - November 2009
Discovery Networks 1996 - 2006
Discovery Communications January 1996 - January 1999
WWKL/FM - Barnstable Broadcasting 1994 - 1995
Skills
Team Leadership, Program Management, Supervisory Skills, Process Improvement, Team Building, Business Analysis, Start-ups, Customer Service, Logistics, Multi-Site Operations, Vendor Relations, Research, Budget Management, Product Management, Operations Management, Contract Negotiations, Strategic Planning, Cross-functional Team..., Customer Relations, Problem Solving, Contract Negotiation, Change Management, Project Management, Troubleshooting, Strategy, Management, Analysis, Forecasting, Business Intelligence, Budgets
Education
The Pennsylvania State University 1989 — 1993
Broadcast/Cable, Broadcast & Cable
CitiXsys Technologies January 2013 - Present
Partner Tech January 2010 - January 2013
PAR Technologies August 2008 - February 2010
Sharp Electronics 2006 - 2008
Micros Systems 2004 - 2006
Jadeon 2001 - 2004
NSA Distribution 1999 - 2001
SDCR Business Systems 1988 - 1993
Skills
Sales Management, New Business Development, Solution Selling, POS, Channel Management, Direct Sales, Consultative Selling, Retail
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2003
MBA, Business
aireus Inc March 2013 - Present
ISISPOS December 2010 - Present
Micros Systems June 2007 - December 2010
HSI Canada March 1994 - December 2000
Skills
POS, Restaurants, Hospitality, Restaurant Management, Hospitality Industry, Apple, iPad, Casino Gaming, Mobile Computing, Hotel Management, Sales, Food & Beverage, Menu Development, Food, Hospitality Management, Customer Service, Micros, Catering, Resorts, Yield Management, Budgets, Hotels, Revenue Analysis, Tourism, Income Statement, Leadership, Franchising, Profit, Hiring, Management, Contract Negotiation, Operations Management, P&L Management, Food Service, Training, Employee Training, Forecasting, Team Building, Casino, Customer Satisfaction, Gaming Industry, Process Scheduler, Executive Management, Loyalty Programs, Pricing, Wine, Strategic Partnerships, Sales Management, Inventory Management, E-commerce
Education
McGill University 2001 — 2005
Associate's degree, Law
University of Toronto - University of St. Michael's College 1985 — 1989
BSc, Engineering
Epicor Software February 2015 - Present
InSite Software Solutions August 2010 - February 2015
North Country Business Products 2008 - 2009
North Country Business Products 2007 - December 2008
POS Business Systems, Inc. 2003 - 2006
Dexma 2003 - 2003
Braun Consulting 1999 - 2001
Micros Systems 1989 - 1999
Hotel Sofitel 1981 - 1991
Bridgeman's Ice Cream 86th and Lyndale 1976 - 1977
Skills
Program Management, CRM, Management, Project Management, Team Building, Customer Satisfaction, SaaS, Technical Support, Customer Service, Sales Operations, Account Management, Enterprise Software, Software Documentation, Product Development, Professional Services, Solution Selling, Training, Sales, Call Centers, Process Improvement
Education
Macalester College 1980 — 1983
BA, Biology and Sociology
Lincoln
DSI Systems July 2012 - Present
Micros Systems March 2011 - June 2012
Smile Brighter March 2009 - January 2012
Pearce Consulting, Inc. March 2010 - October 2010
Wachovia Securities 2006 - 2008
American President Lines 2002 - 2005
California United Terminals 1995 - 2001
Cooper T. Smith 1993 - 1995
Thomas Nelson Publishers 1991 - 1992
United States Navy Reserve 1985 - 1991
Skills
Hospitality, Enterprise Software, Consulting, Direct Sales, Negotiation, Team Building, Customer Service, Computer Hardware, Distribution Strategies, Marketing, Sales, Salesforce.com, New Business Development, Entrepreneurship, Sales Operations, Marketing Strategy, Real Estate, Strategic Partnerships, Business Strategy, Team Leadership, Sales Management, Territory..., Project Management, Management, Leadership, Contract Negotiation, Selling, Start-ups, Product Management, Retail, Cold Calling, Competitive Analysis, Operations Management, CRM, B2B, Sales Process, Program Management, Pricing
Education
Pepperdine University 1995 — 1997
Graziadio School of Business, Masters of Business Administration, August 1997. Emphasis in Finance. Graduated cum laude.
University of South Alabama 1987 — 1992
B.S. in Business Administration with Finance Major. Graduated cum laude., Finance
Protocall Lighting Solutions January 2014 - Present
Protocall Communications January 2011 - Present
Convergys January 2010 - December 2010
ITM Marketing September 2008 - February 2009
NOVO 1 January 2006 - July 2008
Protocall Communications March 2000 - January 2006
Protocall Communications February 1998 - March 2000
Micros Systems January 1995 - January 1997
Skills
CRM, Lead Generation, Account Management, Management, Call Centers, Leadership, Outsourcing, Business Development, BPO, Start-ups, Direct Sales, Call Center, Sales, Telecommunications, Training, Customer Service, Marketing, Strategic Planning, Program Management, Managed Services, Customer Retention, Salesforce.com, Vendor Management, Organizational..., Consulting, Telemarketing, Enterprise Software, Market Research, Selling, Solution Selling, LED Lighting Systems
Education
Howard University
APPI Energy July 2010 - Present
Micros Systems July 2009 - August 2009
Salisbury University August 2006 - December 2006
Good Samaritan Hospital in Baltimore July 2004 - July 2004
Skills
Access, Leadership, Management, Microsoft Excel, XP, Windows XP, Troubleshooting, Software Installation, Operating Systems, Networking, SQL
Education
University of Maryland University College 2015 — 2017
Master of Science (M.S.) in Information Technology, Software Engineering
Salisbury University 2003 — 2008
B.S., Information Systems
Hood College
Konar Solutions LLC April 2011 - Present
Micros Systems June 2009 - April 2011
MICROS Systems, Inc January 2008 - June 2009
Tersiguel's French Country Restaurant July 2005 - March 2008
Yin Yankee Café October 2001 - April 2005
Skills
POS, Software Implementation, Software Documentation, WebEx, Computer Hardware, Troubleshooting, ITIL, Technical Support, Networking, SQL, Active Directory, Customer Service, Operating Systems, Vendor Management, Help Desk Support, Windows 7, XP, Visio, Windows Server
Education
Montgomery College
MCDST, Information Technology
Montgomery College
CCNA
National Career Academy
Bar Manager, Restaurant Management
The ONE Group May 2015 - Present
OTG Management March 2011 - May 2015
Micros Systems November 2010 - April 2011
Micros Systems May 2008 - January 2011
Skills
POS, Customer Service, Microsoft Office, Active Directory, Employee Relations, Technical Training, Project Implementation, Project Coordination, Project Planning, SQL Server, Windows Server, Micros, Technical Support, Software Implementation, Software Documentation, Project Management, Network Administration, System Administration, Time Management, Management, Team Leadership, Account Management, Food, Hospitality, Leadership, Microsoft SQL Server, Sales, Software Development, Training
Education
James Madison University - College of Business 2003 — 2007
BA, Strategic Management, Entrepreneurship, and Innovation
Loyola Blakefield High School 1999 — 2003
High School Diploma
Micros Systems
Skills
Software Development, Databases, SQL, Oracle, XML, Integration
Education
Maharishi University of Management 2005 — 2008
Master of Computer Science, Computer Science
Universidad de San Buenaventura Cali 1989 — 1994
Systems Engineer, Computer Engineering
CarCharging May 2014 - Present
Fort Lauderdale Magazine May 2013 - May 2014
Broward College July 2008 - March 2013
American Document Management July 2006 - July 2008
SIVA 2003 - 2006
Micros Systems 2001 - 2003
Hospitality Solutions International 1999 - 2001
Skills
Purchasing, Sales Management, Sales, Customer Service, Negotiation, Team Building, New Business Development, Business Development, Marketing, Strategic Planning, Fundraising, Networking, Public Speaking, Strategy, Event Planning, Time Management, Customer Satisfaction, Leadership, Training, Nonprofits, Leadership Development, Public Relations, Social Media, Social Media Marketing
Education
Florida Technical College 1997 — 1998
Computer Information Science
Ursinus College 1987 — 1991
BA, Political Science & Fine Arts
District of Columbia Bar October 2001 - Present
Micros Systems January 2000 - October 2001
Litton/PRC December 1998 - January 2000
Houston Associates, Inc. October 1995 - December 1998
Pitney Bowes Management Services 1994 - 1995
Education
Hampton University
B.A., Mass Media Arts
High Point High School
Diploma, College Prep
NASA Goddard Space Flight Center May 2013 - Present
SAIC July 2012 - May 2013
Micros Systems January 2011 - July 2012
Vision Chain August 2010 - October 2010
Skills
Microsoft SQL Server, C#, .NET, ASP.NET, XML, JavaScript, Visual Studio, Web Services, WCF, SQL, ADO.NET, ASP.NET MVC, IIS, AJAX, LINQ, SSRS, Software Development, Database Design, Oracle, Web Applications, Java, Software Engineering, MySQL, jQuery, CSS, Eclipse, Spring, JSP, Databases, VB.NET, Data Warehousing, Design Patterns, OOP, T-SQL, UML, Subversion, Agile Methodologies, Software Design, SOA, Object Oriented Design, TFS, Scrum, XSLT, SOAP, JSON, MVC, ASP, Hibernate, Tomcat, HTML 5
Education
Maharishi University of Management
MS, Computer Professional
Micros Systems June 2004 - Present
The Anchorage Inc - Dyer Boats January 2000 - June 2004
Los Angles Biltmore Hotel April 1994 - June 1999
Inn at The Park Hote; July 1988 - May 1994
Lake Placid Hilton February 1980 - September 1986
Skills
POS, Solution Selling, Sales Process, SaaS, Account Management, E-commerce, Direct Sales, Sales Operations, Competitive Analysis, Customer Satisfaction, Sales, Salesforce.com, Cloud Computing, Marketing Strategy, Enterprise Software, Selling, Cold Calling, Lead Generation, Strategic Partnerships, B2B, CRM, Channel Partners, Sales Management, Key Account Management, New Business Development, Customer Retention
Education
Hard Knocks U 1976 — 2020
Bachelor of Science (BS), People Studies
Paul Smith's College 1979 — 1980
AAS, Hospitality Management
Keller Willams Realty May 2005 - Present
Keller Williams at the Parks 2005 - Present
Squirrel Systems 2003 - 2005
Micros Systems 2000 - 2005
Skills
Townhomes, Short Sales, First Time Home Buyers, Real Estate, New Business Development, Sellers, Sales, Relocation, Foreclosures, Marketing Communications, Selling, Lead Generation, Team Building, REO, Listings, Investment Properties, Negotiation, Marketing, Luxury, Rentals, Single Family Homes, Social Media, Real Estate Development, Account Management, Real Estate Transactions, Public Speaking, Sales Process, Resellers, Training, Real Property, Investments, Investors, Buyer Representation, Event Planning, Marketing Strategy, Sales Management, Strategic Planning, Public Relations, New Home Sales, Social Networking, Condos, Advertising, Contract Negotiation, Social Media Marketing, Customer Service, Event Management, Property, Residential Homes, Budgets, Referrals
Education
Georgia State University 1975 — 1980
BA, Journalism
McGladrey & Pullen LLP January 2012 - Present
SCH Group 2006 - February 2012
MICROS Systems 1999 - 2006
Skills
Tax, Financial Reporting, GAAP, IFRS, Sarbanes-Oxley Act, Mergers, International Tax, Forecasting, Internal Controls, Mergers & Acquisitions, CPA, Tax Research, Corporate Tax, Internal Audit, Big 4, Income Tax, Sarbanes-Oxley, Tax Accounting, Accounting, US GAAP, SEC filings, Auditing, Financial Accounting, Revenue Recognition
Education
Loyola University Maryland 1996 — 1998
MBA, International Business and Finan ce
Virginia Polytechnic Institute and State University - Pamplin College of Business 1985 — 1989
Bacheolors of Science, Accounting
MarketingVitals.com July 2013 - Present
rcs April 2013 - July 2013
Custom Business Solutions September 1998 - January 2013
KIS(2) January 1990 - January 1997
Micros Systems March 1979 - July 1989
ADS (American Data Systems) March 1974 - February 1979
Anker Data Systems January 1962 - May 1974
Skills
POS, Solution Selling, Consultative Selling, Sales Management, Direct Sales, Selling, Sales Process, New Business Development, Account Management, Salesforce.com, Sales, Team Building, Management, Start-ups, Sales Operations, Team Leadership, Marketing Strategy, Product Development, SaaS, Vendor Management, Business Analysis, B2B, Retail, Lead Generation, Business Development, E-commerce, CRM, Product Marketing, Customer Service, Enterprise Software, Product Management, Strategic Planning, Business Strategy, P&L Management, Negotiation, Strategic Partnerships, Cloud Computing, Contract Negotiation, Strategy, Business Intelligence, Customer Satisfaction, Channel Partners, Competitive Analysis, Telecommunications, Business Planning, Training, Integration, Key Account Management, Trade Shows, Networking
Education
Middle Tennessee State University
none
USAFE
none
Info-graphics March 2013 - Present
Postec, Inc. October 2011 - October 2012
Pen-Tech Associates 1999 - 2004
Micros Systems 1997 - 1998
Computational Systems Inc. 1996 - 1997
Elo TouchSystems 1986 - 1996
Education
Haslam College of Business at the University of Tennessee 1980 — 1986
BS, Business Administration
Carter High School
Rouse Services LLC June 2014 - Present
SourceLink February 2009 - May 2014
Move Marketing, LLC. January 2007 - January 2009
Bank of America May 2003 - February 2007
SBI and Company January 2002 - May 2003
Gator.com October 2000 - January 2002
American Express May 1999 - October 2000
Bank of America September 1998 - May 1999
Ciber October 1996 - September 1998
Micros Systems July 1995 - October 1996
Skills
Business Intelligence, Analytics, Data Warehousing, CRM, Databases, Team Building, Consulting, Enterprise Architecture, Enterprise Software, Database Admin, Marketing Strategy, Database Marketing, Microsoft SQL Server, Direct Marketing, Vendor Management, Strategy, SDLC, Management, IT Management, SQL, Solution Architecture, Software Development, Cloud Computing, SharePoint, Information Systems, Data Architecture, Emerging Technologies, Database Design, Online Marketing, Social Media, Agile Methodologies, Requirements Analysis, Social Media Marketing, Cognos, Data Modeling, Business Analysis, IT Strategy, Digital Marketing, Project Management, Business Process, ETL, Technical Leadership, Information Management, Email Marketing, IT Operations, Information Architecture, Integration
Education
Penn State University 1989 — 1994
Bachelor of Science, HR&IM
HospitalityPulse June 2014 - Present
Nor1 February 2014 - June 2014
Nor1 August 2012 - February 2014
Hard Rock International March 2011 - August 2012
Micros Systems July 2009 - March 2011
Micros Systems February 2003 - July 2009
Willard InterContinental April 1998 - February 2003
Renaissance Mayflower hotel January 1997 - March 1998
Hampton Inn November 1996 - January 1997
Best Western International August 1995 - January 1996
Skills
Requirements Analysis, Documentation, Integration, Vendor Relations, Hotels, Process Improvement, Software Training, Business Analysis, Testing, Analysis, Hospitality Industry, Hotel Management, Hospitality, Business Requirements, Business Process, Pre-opening, Requirements Gathering, Problem Solving, Systems Analysis, Software Implementation, User Acceptance Testing, Technical Training, Software Documentation, Hands-on Training, Technical Support, Revenue Analysis, Product Management, Property Management..., Micros, Opera, Yield Management, Management, Front Office, Customer Satisfaction, Leadership, Delphi, POS, Training, CRM, Time Management, Software Development, Hospitality Management
Education
Northern Virginia Community College 1995 — 1999
Hospitality & Tourism
Oracle October 2014 - Present
MICROS Systems Inc November 2013 - October 2014
Micros Systems July 2005 - November 2013
Vinny T's of Boston February 2000 - July 2005
Skills
Software Implementation, POS, Software Documentation, Troubleshooting, SQL, Project Management, Crystal Reports, Micros, Training, Hospitality, Database Design, Customer Service, Integration
Education
Providence College 1995 — 1999
Bachelor of Arts, Political Science
Carroll County Public Schools August 2011 - Present
Carroll County Public Schools October 2009 - August 2011
Housewright Home Improvements, Inc. October 2007 - September 2009
Systems II, Inc. January 1998 - October 2007
Micros Systems June 1988 - December 1997
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, QuickBooks, Data Entry, Outlook, PowerPoint, Leadership, Payroll, System Administration, Event Planning, Strategic Planning
Education
Wilde Lake High School 1974 — 1978
Howard Community College
5 yrs. of night classes, Accounting
Untrix Inc March 2012 - November 2013
Hilton Worldwide October 2006 - January 2010
Micros Systems January 2004 - October 2006
ITC Infotech 2004 - 2006
TekStrategy, Georgetown University, Washington D. C. 2003 - 2003
Skills
Software Implementation, Business Analysis, Systems Analysis, Yield Management, Revenue Management, Quality Assurance, Revenue Analysis, Testing, Integration, Project Management, SDLC, Software Documentation, Software Development, Management, Requirements Analysis, Property Management..., Requirements Gathering, Business Requirements, Leadership, SharePoint, Agile Methodologies, Software Design, Software Project...
Education
Kurukshetra University, India.
BS, Electronics
Kurukshetra University, India.
Post Graduate Diploma in Computer Applications
Indira Gandhi National Open University
CIC, Cirtificate in Computing
Tory Burch December 2010 - Present
dELiA*s, Inc, December 2007 - December 2010
Micros Systems July 2000 - August 2004
Skills
Hardware, Disaster Recovery, Sales Audit, Troubleshooting, Retail, Computer Hardware, POS, TCP/IP, Databases, Merchandising, SQL, Testing
Education
New Jersey City University 2005 — 2007
DrFirst, Inc. December 2013 - Present
DrFirst, Inc. February 2013 - December 2013
DrFirst, Inc. January 2010 - February 2013
Micros Systems September 2008 - March 2009
Minibar Systems January 1999 - August 2008
The Journal Newspapers December 1997 - February 1999
Point-of Purchase Advertising Institute July 1996 - December 1997
Skills
Direct Sales, Sales, Salesforce.com, Selling, Account Management, Sales Process, Solution Selling, Business Development, SaaS, Strategic Planning, Healthcare, Time Management, Team Building, Customer Service, Microsoft Excel, Sales Management, New Business Development, Process Improvement, Healthcare Information..., Management, Leadership
Education
George Mason University
BA, Government and Politics
Montgomery College 2009 — 2009
Project Management Coursework
Our Lady of Good Counsel
Accudata Systems October 2012 - Present
Accudata Systems February 2011 - September 2012
Micros Systems May 2010 - February 2011
Piedmont Wings, LLC October 2003 - June 2010
Wachovia, A Wells Fargo Company October 1999 - October 2003
Delta Technology (subs. of Delta Air Lines) December 1996 - October 1998
Skills
Project Management, Security, Data Center, Pipeline Management, Solution Selling, Management, Account Management, Sales, Unified Communications, Enterprise Architecture, SaaS, Networking, Sales Process, Virtualization, Managed Services, Disaster Recovery, Pre-sales, Cloud Computing, Business Continuity, Salesforce.com, Professional Services, Enterprise Software, Direct Sales, Vendor Management, Cisco Technologies, Consulting, Storage, McAfee, Data Analysis, Network Security, Firewalls, Leadership, Channel Partners, Computer Security, IT Strategy, Business Development, Cisco Security, Sourcefire
Education
Wake Forest University - Babcock Graduate School of Management 1994 — 1996
MBA
North Carolina State University 1988 — 1993
BA/BS, Business
Daufuskie Rum Company May 2015 - Present
Basils Deli and Bar March 2014 - Present
Columbia Sussex / Marriott January 2012 - March 2014
Micros Systems June 2011 - January 2012
The Penn Stater Hotel and Confrence Center May 2009 - August 2011
Johnson's Popcorn May 2004 - August 2008
Education
Penn State University 2007 — 2011
BS, Hospitality Management
USAC March 2013 - Present
Navigant consulting August 2012 - February 2013
Micros Systems 2010 - August 2012
Skills
JavaScript, C#, VBScript, ASP.NET AJAX, Microsoft SQL Server, Python, AJAX, Java, ASP.NET, Design Patterns, SDLC
Education
Maharishi University of Management 2008 — 2010
Master's degree, Computer Science
Oracle October 2014 - Present
Micros Systems April 2004 - October 2014
Blazing Life Coaching June 2012 - June 2013
Skills
Coaching, Leadership Development, single parents, Teen Services, Conflict Resolution, Co-parenting, Life Coaching, Single Parents, Training Delivery, Personal Development, Staff Development, Organizational..., Management Development, Workshop Facilitation, Employee Engagement, Business Coaching, Sales Operations, Executive Coaching, Leadership, Performance Improvement, Training, Organizational..., Performance Management, Team Building, Change Management
Education
iPEC (Institute for Professional Excellence in Coaching 2011 — 2012
University of Maryland University College
Business Administration and Project Management
Howard Community College
Column Technologies September 2011 - Present
T-Mobile April 2010 - September 2011
T-Mobile January 2010 - April 2010
T-Mobile May 2008 - January 2010
MICROS Systems May 2005 - May 2008
TD Rowe Amusements March 2003 - May 2005
WOFL TV 1998 - 2001
KTBS TV December 1995 - January 1998
KATC TV June 1993 - December 1995
Skills
Case Managment, Case Management Software, Solution Selling, Cloud Computing, Strategy, Sales, Leadership, Marketing, IT Service Management, Sales Management, Wireless, Direct Sales, Account Management, Enterprise Software, Telecommunications, Salesforce.com, Training, Sales Process, PowerPoint, Excel, ITIL, SaaS, New Business Development, Professional Services, Change Management, Strategic Partnerships, Networking, Sales Operations, Managed Services, Data Center, Customer Service, Customer Satisfaction, Integration, Business Intelligence, Process Improvement, Lead Generation, Mobile Devices, HRIS, HR Consulting, Automation, Consulting, Cold Calling, Miller Heiman Sales..., CMDB, BMC Remedy, Service Assurance, Service Automation
Education
Louisiana State University 1989 — 1993
B.A., Broadcast Journalism
Louisiana State University and Agricultural and Mechanical College 1989 — 1993
Bachelor of Arts, Broadcast Journalism
Walt Disney University 1992 — 1992
Ductorate, Synergy
OpenTable January 2007 - Present
Micros Systems-Raleigh Office July 2005 - January 2007
Micros Systems January 2000 - May 2005
Skills
Restaurants, Sales, Training, POS, Hospitality, Account Management, Team Building, Sales Management, Inventory Management, Customer Service, Salesforce.com, New Business Development, Marketing, Event Planning, Management, Social Media, Online Advertising, Hotels, Food, Team Leadership, CRM, Restaurant Management, Hospitality Management, Solution Selling, Cold Calling, Hospitality Industry, Event Management, Food, Customer Satisfaction, Marketing Strategy, Strategic Planning, Social Media Marketing, Email Marketing, Lead Generation, Sales Operations, Food & Beverage, B2B, Catering, Trade Shows, Leadership, Direct Sales, Menu Development, Food Service, Social Networking, Customer Retention, Online Marketing, Sales Process, Selling, Hiring, Strategic Partnerships
Education
Johnson and Wales University 1997 — 1998
AAS, Culinary Arts
University of Kentucky 1993 — 1997
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Everi (Formerly Multimedia Games) September 2011 - Present
Micros Systems April 2011 - September 2011
Eye-Fi Las Vegas November 2010 - February 2011
Aristocrat January 2008 - July 2010
Reed Exhibitions December 2004 - January 2008
ConvExx May 2002 - November 2004
The Freeman Company April 1998 - April 2002
The Mirage September 1996 - March 1998
Olinger Distributing Company February 1992 - May 1996
Skills
Account Management, Budgets, Sales, Corporate Events, Gaming Industry, Trade Shows, Database Marketing, Event Management, Strategic Planning, Casino, Gaming, Team Building, New Business Development, Marketing Strategy, Marketing, Sales Management, Online Gaming, Customer Service, Product Management, Hospitality, Direct Marketing, Contract Negotiation, Management, Online Marketing, Online Advertising, Resorts, Hotels, Operations Management, Team Leadership, Hospitality Management, Casino Gaming, Forecasting, Event Planning
Education
Indiana University Bloomington
BS, Business, Public Affairs
Leidos Health July 2013 - Present
Micros Systems October 2010 - July 2013
Skills
C#, XML, Microsoft SQL Server, SQL, Java, C++, Web Services, ASP.NET, Eclipse, .NET, JSP, Oracle, Algorithms, Performance Tuning, POS, Business Intelligence, Pentaho
Education
Penn State University 2006 — 2008
Master of Scinece, Computer Science
University of Science and Technology of China 2001 — 2004
Master of Science, Information Science
Oracle August 2015 - Present
Thomson Reuters May 2015 - August 2015
RealPage, Inc. October 2013 - April 2015
CCH, a Wolters Kluwer business September 2008 - September 2013
Thomson Reuters June 2005 - September 2008
MICROS Systems June 2003 - October 2004
Besser Associates 2000 - 2003
Education
University of California, San Diego 1994 — 1999
Bachelor of Arts (B.A.)
Institut d'Etudes politiques de Lyon 1996 — 1997
Becker Professional Education January 2012 - Present
Becker Professional Education November 2009 - February 2012
Rollins, Inc. October 2008 - October 2009
Micros Systems February 2007 - October 2008
Wells Fargo September 2006 - April 2007
Skills
Training, Management, Program Management, Marketing, Cross-functional Team..., Sales, Process Improvement, Account Management, Project Management, Public Relations, Team Building, Marketing Strategy, Sales Operations, Public Speaking, Budgets, Operations Management, Virtual Teams, Adobe Connect, Salesforce.com
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, A
Salisbury University 2002 — 2005
BS, Business Marketing and Communications
Salisbury University - Perdue School of Business 2002 — 2005
BS, Businees Marketing & Communications
MICROS Systems Inc May 2013 - Present
Micros Systems January 2011 - Present
MICROS Systems Inc. November 2006 - Present
iPhysician Net 2000 - 2003
Education
Northern Arizona University 1991 — 1996
Agilysys June 2015 - Present
House Advantage, LLC April 2015 - June 2015
The Cosmopolitan of Las Vegas May 2013 - February 2015
Agilysys October 2008 - May 2013
Micros Systems March 2008 - October 2008
The Venetian September 2007 - March 2008
Marriott SpringHill Suites September 2004 - August 2007
Hyatt Regency Dearborn January 2005 - February 2006
Courtyard by Marriott May 2004 - February 2006
Skills
LMS, VisualOne,..., Micros Systems OPERA PMS, ServSafe Certified, Cisco Computer..., Large Luxury Resort..., Property Management..., Hotels, Resorts, Management, Negotiation, Social Media Marketing, Front Office, Casino, Hospitality, Strategic Planning, Project Management, Budgets, CRM, Customer Satisfaction, Hotel Management, POS, Product Management
Education
Michigan State University 2003 — 2007
BA, Hospitality Business
Annapolis High School
CA Technologies June 2014 - Present
CA Technologies February 2008 - June 2014
Iron Mountain 2007 - 2008
KnowledgePlanet 2000 - 2007
Knowledge Impact later KnowledgePlanet 2000 - 2005
Micros Systems 1994 - 2000
Fidelio Software later Micros Systems 1994 - 1998
Skills
Leadership, Program Management, Customer Service, Instructional Design, Vendor Management, Training, E-Learning, Employee Training, Captivate, Software Documentation, Instructor-led Training, CRM, Enterprise Software, Quality Assurance, Learning Management, Management, Team Building, Team Management
Education
Johnson & Wales University 1986 — 1990
AA/BA, Business Management
FedEx Express September 2012 - Present
FedEx Express June 2010 - August 2012
FedEx Express August 2002 - June 2010
FedEx Express October 2000 - August 2002
Micros Systems November 1999 - October 2000
Soza and Company, Ltd November 1996 - November 1999
Skills
Captivate, Training, Instructor-led Training, Instructional Design, Learning Management, SharePoint, Change Management, Project Management, Visio, Camtasia, Needs Analysis, Training Delivery, Leadership, Process Improvement, Software Testing, User Acceptance Testing, Microsoft Office
Education
Northeastern Illinois University 1990 — 1994
BA, Human Resource Development
Micros Systems September 2004 - July 2010
Greenwich Technologies December 2001 - April 2004
Greenwich Technologies December 2001 - April 2004
Carlson Hotels Worldwide March 1999 - December 2001
Micros Systems September 1997 - March 1999
Education
Michigan State University 1992 — 1996
Association of American Medical Colleges (AAMC) July 2014 - Present
Booz Allen Hamilton July 2010 - July 2014
Association of American Medical Colleges March 2008 - July 2010
Birthday in a Box June 2004 - March 2008
The Connextion May 2001 - June 2004
Micros Systems September 1999 - September 2000
Skills
SharePoint, SharePoint Designer, InfoPath, SharePoint 2010..., .Net Development, SQL Server 2000-2008, Team Leadership, Project Planning, Project Management, .NET, PHP, Databases, MySQL, Microsoft SQL Server, Software Development, Relational Databases, Database Administration, Database Design, Microsoft Technologies, Technological Innovation, Consulting, Software Consulting, Technical Leadership, Process Consulting, Information Technology, Database Theory, Microsoft Certified..., Software Architectural..., Scrum, Critical Thinking, Analytic Thinking, Thinking Outside The Box, Software Engineering, Enterprise Architecture, Enterprise Software, COTS Integration, SSRS, Agile Methodologies, Solution Architecture, Microsoft Office..., Web Services, Business Intelligence, International Networking, Social Networking, Testing, ASP, SDLC, E-commerce, Java, Enterprise Content...
Education
University of Maryland University College 2004 — 2007
M.S., Computer Information Systems Specializing in Database Technologies.
University of Maryland University College 2000 — 2004
B.S., Behavorial and Social Sciences
Prince George's Community College 1996 — 1998
A.S., Computer Information Systems
SRA International March 2009 - Present
Enterprise Solutions, Inc. September 2002 - March 2009
Financial Industry Regulatory Authority-FINRA 2002 - December 2008
Inrange Technologies 2001 - 2002
IMCI Technologies 1997 - 2000
IMCI 1997 - 2000
Micros Systems 1992 - 1996
Skills
Testing, Quality Center, Requirements Analysis, Software Quality..., SDLC, User Acceptance Testing, Technical Writing, Quality Assurance, Software Development, Manual Testing, SharePoint, Test Automation, System Testing, Requirements Gathering, Integration, HP Quality Center, QTP
Education
George Mason University 1979 — 1981
Deloitte August 2014 - Present
Micros Systems January 2007 - August 2014
Systalex 2005 - 2007
Oracle India August 2000 - February 2001
Skills
PL/SQL, BI Publisher, OBIEE, Oracle Financials, Oracle E-Business Suite, Oracle Developer 2000
Education
University of Maryland Baltimore County 2004 — 2006
MS, Information Systems
Osmania University 1997 — 1999
MBA, Finance
Oracle University
Oracle October 2009 - Present
MICROS Systems, Inc. January 2007 - May 2009
Micros Systems May 2005 - January 2007
Legal Sea Foods March 1994 - May 2005
Capital Grille January 2003 - September 2004
Skills
POS, Hospitality, Sales, Cold Calling, Outside Sales, Sales Presentation..., Closing Abilities, Sales Abilities, Long-term Customer..., Territory..., Exceeding Quotas, Prospecting Skills, Cold Calling Experience, Quotas, Qualifying Prospects, Selling Skills, Restaurants, Restaurant Management, Micros, Customer Service, Food & Beverage, Account Management, Solution Selling, POS solutions, New Restaurant Openings, ServSafe, Culinary Education, Love to Cook, Labor Control, Salesforce.com, Sales Process, Income Statement, Direct Sales, Catering, Management, SaaS, Training, Marketing, Recruiting, Selling, Contract Negotiation, Process Improvement, Hiring, Menu Development, Hospitality Industry, Food, Lead Generation, Team Building, Inventory Management, CRM
Education
Purdue University 1989 — 1992
Bachelor of Science, Hotel, Restaurant and Institutional Management
Paul Smith's College 1987 — 1989
Associate of Science, Hotel and Restaurant Management
Amherst Central High School 1983 — 1987
General
Chuck & Don's Pet Food Outlet April 2010 - Present
HMSHost January 2007 - March 2009
HMSHost 2005 - 2007
HMSHost 2003 - 2005
Micros Systems February 2001 - August 2003
Skills
SQL Server, SSIS, SSRS, T-SQL, Technical Documentation, SharePoint Designer, SharePoint, ASP.NET, VB.NET, Microsoft SQL Server
Education
Minnesota State University, Moorhead 1995 — 2000
BA / BS, International Business / Spanish
LTC Partners August 2014 - Present
IRISmaps March 2013 - May 2014
Envista - Now Accela March 2011 - March 2013
Newmarket International August 2007 - March 2010
Newmarket International July 2005 - July 2007
Newmarket International April 2004 - July 2005
BDA Consulting October 2003 - March 2004
Macquarie Graduate School of Management April 2002 - October 2003
Micros Systems April 2000 - March 2002
Micros Systems July 1997 - April 2000
Skills
Start-ups, CRM, Business Analysis, Project Planning, Management, Strategic Planning, Account Management, Leadership, Strategy, Program Management, Management Consulting, Project Management, Team Building, Team Management, Negotiation, Change Management, Business Strategy, Customer Service, Process Improvement, Customer Relations, SaaS, Product Management, Enterprise Software, Professional Services, Troubleshooting, Operations Management, Integration, Training, Quality Assurance, Cloud Computing, Planning, Solution Selling, Product Development, Pre-sales, Cross-functional Team..., Metrics, Emerging Technologies, Business Planning, Vendor Management, Strategic Partnerships, Customer Retention
Education
Macquarie University - Graduate School of Business
MBA
Purdue University
BSc
Phillips Academy, Andover
High School Diploma
ParTech, Inc. July 2015 - Present
ParTech, Inc. January 2014 - June 2015
ParTech Inc. February 2006 - December 2013
MICROS Systems April 2001 - August 2005
Skills
Major Accounts, Solution Selling, Leadership, Sales, Sales Process, Salesforce.com, Account Management, Direct Sales, Retail, Channel Partners, Selling, Professional Services, SaaS, Managed Services, Sales Operations, Enterprise Software, B2B, Business Analysis, Vendor Management, Management, Strategic Partnerships, New Business Development, Strategy
Education
Georgetown University
POS Supply Solutions January 2000 - Present
Boston NetSuite User Group January 2013 - Present
Micros Systems June 1990 - December 1999
Skills
New Business Development, Business Development, Email Marketing, SaaS, Sales Management, Strategic Planning, B2B, Competitive Analysis, Team Building, Sales, Account Management, Start-ups, Selling, Marketing Strategy, Contract Negotiation, Retail, Pricing, Channel Partners, Product Development, Solution Selling, Entrepreneurship, Management, Business Planning, Sales Operations, Direct Sales, Sales Process, Strategic Partnerships, Lead Generation, Product Marketing, P&L Management, E-commerce, Negotiation, Salesforce.com, Key Account Management, Product Management, Executive Management, CRM, International Sales, Sales Presentations, Marketing Management, Market Planning, Strategy, Business Strategy
Education
Gordon College 1985 — 1990
BA, Business & Economics
Towers Watson November 2008 - Present
Stilwell & Associates March 2005 - November 2010
Tendril Networks March 2008 - October 2008
Micros Systems 1997 - 2005
Micros Systems Inc. 1997 - 1998
Skills
Business Analysis, Testing, Project Management, Software Implementation, Start-ups, Oracle, Training, Technical Support, Data Analysis, Team Building
Education
Presbyterian College 1989 — 1993
Oracle October 2014 - July 2015
MICROS Systems Inc 1993 - October 2014
Micros Systems 1989 - 1993
Sharp Electronics Corporation 1986 - 1988
Skills
Solution Selling, Sales Process, Direct Sales, Account Management, POS, Selling, Sales Operations, Sales Management, B2B, New Business Development, Team Leadership, Product Management, SaaS, Trade Shows, Enterprise Software, Sales, Salesforce.com, Customer Satisfaction, Vendor Management, Strategic Partnerships, Sales Presentations, Professional Services, CRM, Lead Generation, Channel Partners, Cloud Computing
Education
University of Nebraska-Lincoln
Front Range Community College
Jones Real Estate College
Micros Systems May 2008 - October 2008
DeticaDFI May 2007 - May 2008
Ritz-Carlton February 2006 - April 2007
Dr.Hoffman's office DDS, PC May 2005 - February 2006
Resnet at Kutztown University January 2004 - May 2005
Skills
Hotels, Software Documentation, Troubleshooting, Analysis, Technical Support, Software Installation, Operating Systems, Hardware, Management, Databases, Project Planning, Policy, Process Scheduler, Customer Service, Printers, Project Management, Laptops
Education
University of Maryland University College 2006 — 2009
BS, Business Management
Kutztown University of Pennsylvania 2002 — 2005
HMSHost May 2015 - Present
HMSHost September 2014 - Present
HMSHost September 2012 - September 2014
Tanager Inc May 2010 - October 2012
HMSHost 2008 - 2012
Micros Systems 2003 - 2008
ESPNZone Baltmore 1998 - 2002
Skills
Records, Telecommunications, Cabling, Infrastructure, Troubleshooting, Integration, Account Management, Project Management, Active Directory, PMP, Budgets, Firewalls, Management, Project Planning, Servers
Education
UMUC 2010 — 2010
Morgan State University 1994 — 1996
Cloth (www.ClothofBaltimore.com) 2011 - Present
Evolvewll Healing Arts Studio September 2009 - April 2011
MICROS Systems March 2007 - August 2007
Fidelio Cruise Inc 2002 - 2005
Eatec Corporation 1997 - 2001
Skills
Adobe Design Programs, Sewing, Web Design, Block Printing, Quilting, Yoga, Stress Management, Teaching, Stress, Wellness, Business Analysis, Requirements Analysis, SQL, Management, Customer Service, Microsoft Office, Social Media, Software Implementation, Mac OS, Windows, Windows Server, Surface Pattern Design, POS, Adobe Creative Suite, Fabric Selection, HTML, Microsoft SQL Server, Remote Desktop
Education
The Maryland Institute College of Art 2015 — 2016
Masters in Professional Studies (MPS) Business of Art and Design, Business Management for Artists & Designers
The Maryland Institute College of Art 2013 — 2014
Adobe Illustrator
Johnson & Wales University 1985 — 1989
Bachelor of Science (B.S.), Hospitality Management
Oracle October 2014 - Present
Micros Systems April 2003 - September 2014
B'nai Shalom, Westborough, MA 2005 - 2012
Catapult September 1995 - June 1999
Skills
Analysis, Process Improvement, Training Delivery, Training, E-Learning, Curriculum Design, Team Building, Team Leadership, Software Documentation, Classroom, Leadership, Project Management, Management, Learning Management..., PowerPoint, Customer Service
Education
University of Massachusetts, Amherst 1986 — 1989
M'ED, Adult Education
Massachusetts College of Liberal Arts 1981 — 1985
Bachelor, English Communications
InterContinental Hotels Group July 2006 - Present
InterContinental Hotels Group May 2005 - July 2006
Micros Systems April 2004 - May 2005
Fairmont Hotels and Resorts April 2001 - May 2003
Marriott International April 2000 - May 2001
Marriott International December 1999 - April 2000
Holiday Inn Worldwide 1997 - 1998
Skills
Hotels, Property Management..., Micros, Hospitality Industry, Hotel Management, Hotel Booking, Opera, Revenue Analysis, Budgets, Hospitality Management, Training, Reservation, Front Office, Management, Customer Service, Opening Hotels, Yield Management, Resorts, Travel Arrangements, Internal Audit, Compliance, Hospitality, Rooms Division, Accounting, PeopleSoft, Employee Training, Guest Service Management, Tourism, POS, Hotel Administration, Financial Reporting, P, Software Documentation, Sales, Customer Satisfaction, Leadership, Time Management, Team Building, MICROS
Education
Johnson & Wales University 1996 — 1999
Bachelor of Science (B.S.), Hospitality Management with a concentration in leadership studies
Johnson & Wales University
Bachelor of Science (B.S.), Hospitality Administration/Management
Oracle Hospitality July 2015 - Present
Huntsman Pigments (formerly Rockwood Pigments) June 2012 - June 2015
Rockwood Pigments June 2008 - June 2012
Rockwood Pigments May 2006 - June 2008
Micros Systems 2004 - 2006
World Financial Group (WFG) March 2004 - October 2004
David Pieris Motor Company Limited August 2001 - August 2002
Skills
Budgets, Forecasting, Management, Strategic Financial..., Group Financial..., Global Cross-Functional..., Business Strategy, Process Improvement, Global Consolidation, Hyperion HFM, Hyperion Reports, Leadership, Financial Reporting, Variance Analysis, SAP, Accounting, Financial Analysis, Strategic Financial..., Strategic Planning, ERP, Financial Planning
Education
Indiana University of Pennsylvania 2002 — 2003
MBA, Finance / IT
University of Moratuwa 1996 — 2001
Bsc Engineering, Civil Engineering
D.S.Senanayake College
High School, Mathematics
Videology, Inc. October 2014 - Present
Ernst and young 2002 - Present
Ernst & Young August 2001 - Present
Micros Systems May 2010 - September 2014
Ernst & Young 2002 - May 2010
Arthur Andersen 1998 - 2002
Skills
Sarbanes-Oxley Act, Internal Controls, Financial Analysis, Accounting, Financial Reporting, Auditing, SEC filings, Financial Accounting, Tax, US GAAP, Finance, Revenue Recognition, CPA, Assurance, Consolidation, Corporate Tax, External Audit, GAAP, IFRS, Internal Audit, Management, SEC Filings, Sarbanes-Oxley
Education
Indiana University of Pennsylvania 1991 — 1995
Bachelor of Science, Finance/Accounting
Indiana University of Pennsylvania 1991 — 1995
Finance, Accounting and Finance
Vegas.com (Cyllenius Division) September 2007 - Present
Kaiser Permanente February 2006 - September 2007
United Healthcare September 2005 - February 2006
Micros Systems March 1997 - September 2005
New York Palace Hotel 1995 - 1996
Grand HYATT New York 1991 - 1995
Loews Glenpointe 1987 - 1991
Skills
Testing, Automation, Scripting, Software Quality..., User Acceptance Testing, Quality Assurance, Regression Testing, Quality Center, TFS, Requirements Analysis, Test Cases, SDLC, Agile Methodologies, Software Project..., SQL, XML, Software Implementation, Software Documentation, Integration, Test Planning, Manual Testing, Operating Systems, QTP, .NET, Business Intelligence, Databases, Microsoft SQL Server, Test Automation, Web Applications
Education
Johnson and Wales University 1989 — 1991
BS, Hospitality Administration/Management
Micros Systems April 2004 - Present
Marriott International 1989 - 2004
Skills
Hospitality, Human Resources, Front Office, Management, Team Building
Education
Ithaca College
Decathlon Development Corporation May 2002 - Present
Micros Systems September 1999 - May 2002
Decathlon Development Corp May 1991 - September 1999
Education
Loyola University Maryland 1987 — 1991
BS, Computer Science
Micros Systems 2008 - Present
Ease Technologies 2007 - 2008
Group 1 Software September 2006 - December 2007
drugstore.com June 2006 - August 2006
Skills
C#, .NET, XML, Software Development, Object Oriented Design, Microsoft SQL Server, Web Services, SQL, Visual Studio, MFC, ASP.NET, C++, WPF, Agile Methodologies, Perl, Unix, Programming, Databases, Business Intelligence, PostgreSQL, JavaScript, jQuery, Oracle, Win32 API, Test Automation, Java, Linux, Design Patterns, Scrum, Visual C++, ADO.NET, Software Engineering, WCF, IIS, Subversion, Shell Scripting, OOP, MySQL, Software Project..., Visual Basic, JIRA, Apache, Python, CVS, Software Design, SOAP, TCP/IP
Education
Kyiv National Taras Shevchenko University 1983 — 1990
Master's degree, Theoretical and Mathematical Physics
Johnson Controls July 2013 - Present
Integrated Communication Solutions, Inc. September 2012 - July 2013
Human Genome Sciences May 2011 - September 2012
Micros Systems July 2007 - May 2011
Student Loan Financial Group LLC April 2006 - July 2007
New Logic September 2003 - October 2006
FAO inc. March 2002 - September 2003
CompUSA August 2000 - January 2003
Olive Garden Italian Restaurant May 1998 - June 2000
Skills
Windows..., Windows 2000 pro, XP,..., Microsoft Active..., Exchange..., SQL 2000/2005/2008/2012, Microsoft MOM/SCOM, Microsoft Office..., VMware ESX, VMware View, Vmware Vsphere..., Websense Web Security, VERITAS Backup Exec, Bomgar Remote Access..., Citrix MetaFrame..., Blackberry Enterprise..., Symantec Endpoint..., Solarwinds, WhatsUP Gold, Cisco 4400 Series..., Cisco ASA550, Blade Servers (Dell,..., Troubleshooting, Network Administration, Windows 7, Dell PowerEdge Servers, Symantec Endpoint..., Security, Windows Server, VMware, WSUS, Cisco VPN, System Administration, SCCM, SharePoint, Group Policy, ASA, Watchguard, DHCP, VPN, HP Proliant, Antivirus, Microsoft Servers, Cisco Security, Microsoft Certified..., vSphere, Dell Computers, DNS, VMware Infrastructure, Microsoft Exchange, A+
Education
Gwynedd Mercy University 1991 — 1999
Rosaryhill School
General Dynamics Advanced Information Systems August 2012 - Present
InfoAssure, Inc. August 2007 - August 2012
Micros Systems, Inc. 2005 - 2007
Micros Systems November 1999 - July 2005
Skills
Software Development, Software Implementation, SQL, Integration, Business Analysis, Agile Methodologies, Software Project..., XML, Java, Spring, C#, Microsoft SQL Server, Visio, PL/SQL, Operating Systems, Software Documentation, Public Key Cryptography, Cryptography, Security, Linux, Project Management, Product Management, SharePoint, SaaS, SDLC
Education
Iowa State University 2000 — 2004
University of Maryland University College
Electronic Merchant Systems May 2011 - Present
magnet card services 2009 - 2010
Matrix Proven Pos July 2007 - September 2009
Radiant Systems 2005 - 2007
Micros Systems September 2005 - December 2005
Pittsburgh POS Solutions March 2004 - September 2005
Skills
Payment Gateways, Channel, Account Management, Solution Selling, POS, Sales Management, SaaS, B2B, Direct Sales, Salesforce.com, Sales, New Business Development, Cold Calling, Cloud Computing, Product Management, Lead Generation, Networking, Sales Process, Team Building, Business Development, Vendor Management, Management, Leadership, CRM, Strategic Partnerships, Marketing, Start-ups, Customer Satisfaction, Team Leadership, Call Centers, Enterprise Software, Strategy, Key Account Management, Managed Services, Marketing Strategy, Payment Card Processing, Channel Partners, Sales Operations, Product Marketing, E-commerce, Sales Presentations, P&L Management, Mobile Payments, Selling, Merchant Services, Competitive Analysis, International Sales, Contract Negotiation, Customer Retention, Coaching
Education
Ohio University 1984 — 1988
BS
Bethel Park Senior High 1979 — 1984
Spanish Hills Interventional Pain Specialists September 2011 - Present
Micros Systems March 2008 - November 2011
Micros Systems 2004 - May 2011
MGM MIRAGE January 2003 - December 2003
Skills
POS, Hospitality, Account Management, Hotels, Team Building, Customer Service, Sales, New Business Development, Sales Management, Strategic Planning, Restaurants, Retail, Customer Satisfaction, Management, Training, SaaS
Education
Moorpark College
Oracle April 2015 - Present
Micros Systems January 2011 - Present
MICROS Systems Inc September 2012 - April 2015
Micros Systems 1999 - 2010
Henry & Jeff's 1989 - 1999
Skills
POS, Account Management, Enterprise Software, Software Implementation, Customer Service, Management
Education
Howard Community College
Project Management
University of Maryland College Park
BS
MICROS Systems Inc October 2014 - Present
MICROS Systems Inc August 2011 - September 2014
Unidine Corporation July 2007 - February 2011
Bertucci's 2002 - 2007
Gazelles Systems, Inc 2000 - 2001
Micros Systems 1996 - 2000
Springer-Miller Systems 1994 - 1996
Skills
Hospitality, Hospitality Industry, Hospitality Management, Food & Beverage, Food Service, Microsoft Excel, Team Building, Restaurants
Education
Johnson State College 1987 — 1990
BS, Business Management
Sonesta Hotels November 2013 - Present
MICROS Systems Inc September 2012 - October 2013
MICROS Systems Inc January 2011 - September 2012
MICROS Systems Inc January 2009 - January 2011
Micros Systems March 2005 - January 2009
Marriott International November 2000 - January 2005
Skills
Property Management..., Micros, Hotels, Hospitality, Training, Team Leadership, Software Implementation, Resorts, Hotel Management, Software Installation, Revenue Analysis, Opera, Food & Beverage, Account Management, Front Office, Hospitality Industry, Hospitality Management, Yield Management, POS, Sales, Restaurants, Delphi, Hands-on Training, Customer Satisfaction
Education
Iowa State University 1995 — 2000
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Finance/IT March 2010 - Present
HyperActive Technologies 2007 - 2008
Micros Systems 2005 - 2006
Skills
Product Management, CRM, Management, Business Analysis, Business Intelligence, Cross-functional Team..., Integration, Requirements Analysis, SDLC, Software Development, Software Project..., Time Management, Team Building, SaaS, Strategic Planning
Education
Penn State University
Bachelors, Hotel, Restaurant and Business Management
Penn State University
Minor, Information Sciences and Technology
Seton La Salle Catholic High School
Capital Brick August 2013 - Present
Evolve Composites June 2013 - August 2013
The Collaborative Law Group February 2011 - April 2013
Career Personnel July 2004 - February 2011
Micros Systems May 2001 - June 2004
Skills
Accounting, Accounts Payable, Accounts Receivable, QuickBooks, Microsoft Office, Financial Reporting, Auditing, Budgets, Microsoft Excel, Financial Analysis, Data Entry, Administration, Microsoft Word, Outlook, Administrative..., Employee Benefits, Customer Service
Education
Loyola College in Maryland 1984 — 1988
Bachelor of Arts (B.A.), Accounting
hatch exhibits September 2014 - Present
3D Exhibits July 2013 - September 2014
Acer Exhibits June 2009 - July 2013
Micros Systems 2008 - 2009
Stevenson Group, Inc. January 2004 - October 2008
Skills
Event Planning, Marketing Strategy, Trade Shows, Event Management, Experiential Marketing, Logistics, Trade Show Management, Event Marketing, Lead Generation, Business Development, Customer Service, Sales, Relationship Marketing, Account Management, Management, Advertising, Strategic Planning, Corporate Events, Email Marketing, Budgets, Contract Negotiation, Marketing, Salesforce.com, Social Media Marketing, Sales Operations, Leadership, Meeting Planning, SaaS, New Business Development, Program Management, Marketing Management, B2B, Marketing Communications, Creative Direction, Sponsorship, Online Marketing, Product Marketing, Direct Marketing, Brand Development, Trade Marketing, Strategic Partnerships
Education
University of Maryland Baltimore County 2002 — 2006
B.A., Mathematics, Economics
Furman University 1999 — 2000
Mathematics, Computer Science
Allegis Group Inc. April 2007 - Present
Micros Systems January 2005 - March 2007
Micros Systems September 2003 - December 2004
Allegis Group November 2002 - September 2003
Allegis Group December 1999 - November 2002
Aerotek (Option One, Onsite Commercial) February 1999 - December 1999
Maxim Group November 1998 - December 1998
Skills
Quality Center
Education
Indiana University of Pennsylvania 1988 — 1992
Business Management, Hospitality-Hotel, Restaurant, & Institutional Management
NCR Retail February 2013 - Present
PrimeLending October 2012 - January 2013
ProfitStreams September 2011 - September 2012
Exit41 June 2008 - September 2011
HyperActive Technologies May 2007 - June 2008
Micros Systems April 1988 - May 2007
Skills
Managed Services, Account Management, SaaS, Sales Process, Product Management, New Business Development, Sales Management, Solution Selling
Education
Providence College 1977 — 1980
BS, Business Management
Bishop Brady 1973 — 1976
OnDeck June 2015 - Present
PayPal September 2013 - June 2015
PayPal October 2011 - September 2013
PayPal September 2009 - October 2011
Micros Systems September 2007 - August 2009
Micros Systems May 2007 - September 2007
Micros Systems December 2006 - May 2007
Micros Systems March 2006 - December 2006
Cadence Design Systems August 2000 - February 2005
Skills
Data Center, Servers, VMware ESX, SQL, Microsoft Office, Windows, Windows Server, Vendor Management, Testing, Call Centers, Unix, Quality Assurance, Access, Management, ACD, AOD, Sybase SQL Anywhere, Micros, IVR, Agile Methodologies, Microsoft SQL Server, OS X, Software Installation, Databases, Aspect, Mac OS X, Oracle SQL, Scrum, Agile Methodolgy, Product Management, Software Product..., Product Owner, Technical Support, Business Analysis, Requirements Analysis, Software Project..., Integration, Strategy, Team Leadership, Process Improvement, Oracle, Disaster Recovery, Analytics, SDLC
Education
Community College of Baltimore County
Howard Community College
Wake Technical Community College August 2014 - Present
POS Technology Inc February 1992 - Present
Micros Systems January 1992 - February 2003
Micros Systems January 1992 - February 2003
Skills
Troubleshooting, Computer Hardware, POS, Hardware, Windows Server, Software Installation, Windows, Integration, Servers, Network Administration, Printers, XP, Deployment, System Administration, TCP/IP, SQL Server, Operating Systems, VMware, Windows 7, Routers, Software Implementation, SQL, Crystal Reports, Desktop Support, Disaster Recovery, Scanners, Unix, Wireless Networking, SaaS, Cloud Computing, IT Operations, System Deployment, IT Management, A+ Certified, Computer Security, Enterprise Software, Network Security, Technical Support, Account Management, Customer Service, Solution Selling, Product Management, Team Building, Databases
Education
New River CC 1986 — 1987
AAS CIT, Computer Information Technology
Virginia Polytechnic Institute and State University 1988 — 1988
Business
Johnson University 1982 — 1985
Religion, Bible Studies
Tait Towers December 2013 - Present
Assurant Solutions January 2013 - December 2013
TE Connectivity September 2011 - August 2012
Euramax International, Inc. November 2009 - April 2011
Tyco Electronics June 2006 - March 2009
Bosch Security Systems February 2006 - June 2006
PACE Incorporated January 2005 - January 2006
Boeing September 2003 - January 2005
Acterna January 2001 - September 2003
Micros Systems April 1997 - January 2001
Skills
Strategic Sourcing, Six Sigma, Global Sourcing, Supply Chain, Purchasing, Lean Manufacturing, Manufacturing, Procurement, Product Development, SAP, ISO, Sourcing, ERP, Spend Analysis, Management, Supplier Evaluation, Strategy, Kanban, Supply Chain Management
Education
Penn State University 1984 — 1989
BS
CPA Global July 2013 - Present
Vocus April 2008 - July 2013
Micros Systems September 2005 - March 2008
Micros Systems September 2005 - March 2008
Skills
Software Documentation, Project Management, SQL, Software Implementation, Salesforce.com, Software Project..., SaaS, Technical Support, Business Analysis, Team Leadership, Account Management, Process Improvement, Microsoft Project, Needs Assessments, Software Configuration, Training and Development, Technical Trainer, Consulting, Microsoft Office Suite, Intellectual Property, Crystal Ball
Education
University of Maryland University College 2008 — 2014
Master's Degree, Information Technology/Project Management
Johnson & Wales University 1999 — 2003
Bachelors, Hospitality Management
Watson, INC June 2006 - Present
Micros Systems January 2006 - July 2008
Morton's The Steakhouse May 2003 - July 2006
Bath & Body Works December 1997 - May 2003
Chili's Grill & Bar June 1991 - March 1998
Skills
Training, Leadership, Customer Service, Strategic Planning, Management, Sales, Retail, Team Building
Education
Penn State University 1985 — 1989
General Health Education/Pre-Physical Therapy
Takoma Academy 1981 — 1985
ComputerTraining.com
Dupont Park
Technisource August 2009 - Present
Micros Systems 1999 - 2008
Taco Bell 1994 - 1995
Skills
Computer Hardware, Help Desk Support, Technical Support
Education
Houghton College 1991 — 1994
BS, Accounting
Oracle October 2014 - Present
MICROS Systems 2004 - October 2014
Skills
Account Management, Team Building, SaaS, New Business Development, Customer Service, Solution Selling, Direct Sales, Sales Process, Team Leadership, Sales Management
Education
Loyola University Maryland
BA, Business Management/Computer Science
Microsoft March 2013 - Present
Eze Castle Integration May 2011 - March 2013
Sinu November 2010 - July 2011
OpenCourse Solutions April 2007 - July 2010
The Active Network April 2007 - July 2010
Micros Systems August 2005 - May 2007
Skills
Microsoft Office, Software Implementation, Project Implementation, Process Improvement, Data Migration, Data Mining, Microsoft Technologies, Testing, Quality Assurance, Product Support, Client Relationship..., Salesforce.com, Software Development, Virtualization, Virtual PC, VMware, Linux, Unix, Micros, Web Development, Active Directory, CRM, Integration, Cloud Computing, Visio, Disaster Recovery
Education
Old Dominion University 1999 — 2004
BS, Communications
Sodexo March 2006 - Present
Biomedical and Pharmaceutical Robotics Company September 2001 - November 2005
Micros Systems August 1998 - June 2001
Major Food Service Company August 1990 - August 1998
Skills
Problem Solving, Team Building, Documentation, Change Management, Customer Relations, Testing, Robotics, Operations Management, Purchasing, Strategic Planning, Cross-functional Team..., Process Improvement, Coaching, Contract Negotiation, Requirements Analysis, Procurement, Customer Satisfaction, Pricing, Policy, Vendor Management, Mentoring, Inventory Management, Customer Service, Budgeting, Business Management, Team Leadership, Negotiation, Team Management, Process Engineering, Management, Budgets, Software Documentation, Analysis, Business Development, Training, Leadership
Education
Purdue University
Bachelor of Science (BS), Business, Restaurant, Hotel and Institutional Management
University of Hartford
Bachelor of Science (BS), Music Performance, General
Micros Systems March 2010 - Present
Microsoft (Artech Information Systems) September 2009 - January 2010
Microsoft August 2007 - June 2008
Integrated Research and Development April 2004 - June 2005
Skills
C#, ASP.NET, Web Services, Web Development, Windows Services, DotNetNuke, Soap, rest, html, xml, JavaScript, jQuery, jQuery Mobile
Education
Maharishi University of Management 2008 — 2010
MS, Computer Science
Salem International University 2006 — 2007
Bachelor or Science, Programming
Micros Systems July 1998 - Present
Education
Penn State University
Blue Cross Blue Shield of Massachusetts 2009 - Present
Commonwealth Worldwide June 2007 - April 2009
Micros Systems May 1996 - December 2006
Le Meridien Hotels & Resorts May 2003 - May 2006
Skills
Management, Customer Service, Sales, Account Management, Team Building, Hospitality, Team Leadership, POS, Event Management, Forecasting, Strategic Planning
Education
Newbury College 1985 — 1991
Travel & Tourism
Ascena Retail Group, Inc. January 2013 - Present
Marriott International July 2010 - January 2013
Montgomery College June 2007 - January 2013
Marriott International October 2005 - June 2010
HMSHost September 2002 - July 2005
Micros Systems May 1995 - July 2001
Skills
Software Implementation, Business Analysis, SDLC, Business Intelligence, Visio, Requirements Analysis, SharePoint, Process Improvement, Software Documentation, Vendor Management, Project Management, Integration, Program Management, Business Process, Leadership, Quality Assurance, MS Project
Education
University of Maryland University College 2007 — 2009
Masters of Business Administration, Business
Minnesota State University, Moorhead 1988 — 1993
Bachelor of Science, Hotel Restaurant
Wadena Senior High School 1983 — 1988
Logi Analytics April 2015 - Present
NCBA July 2014 - April 2015
NCBA March 2014 - April 2015
H&R Block December 2012 - January 2014
IHG October 2010 - December 2012
InterContinental Hotels Group May 2010 - October 2010
InterContinental Hotels Group June 2005 - June 2010
Micros Systems May 2004 - August 2005
InterContinental Hotels Group August 2002 - April 2004
Skills
Hospitality, Customer Service, Help Desk Support, Help Desk Implementation, Project Coordination, Vendor Relationships, Tax Preparation, Operations Management, Revenue Enhancement, PCI Standards, Technical Support, Hotels, Training, Troubleshooting, Hospitality Industry, Revenue Analysis, Disaster Recovery, Call Centers, Sales
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
BA, Managerial Science
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
BA, Hospitality Administration
NGS
ACI Worldwide October 2006 - Present
ACI Worldwide 2006 - Present
Union Pacific May 2006 - October 2006
Micros Systems August 2003 - May 2006
Bioniche Life Sciences January 2002 - July 2003
Nortel May 2001 - October 2001
China Telecom August 1992 - December 2000
Skills
SQL, Oracle E-Business Suite, Oracle, Java, Oracle Applications, PL/SQL, ERP
Education
Western University 2000 — 2001
Master, Conputer Science
Nanjing University of Posts and Telecommunications 1988 — 1992
Bachelor, Telecom Network Engineering
Micros Systems July 2008 - November 2012
Micros July 2008 - November 2011
Hampton Inn October 2007 - July 2008
Pennsylvania State University September 2006 - December 2006
Aramark, University June 2006 - August 2006
Carlyle Hotel January 2003 - June 2005
Education
Penn State University 2003 — 2007
Bachelor, Hotel&Resturant Management
The Pennsylvania State UniversityUniversity
Bachelor of Science, Hotel, Restaurant and Institutional Management
The Pennsylvania State UniversityUniversity
Bachelor of Science, Hotel, Restaurant and Institutional Management
ClearBridge Technology Group March 2015 - Present
Radisson Fort McDowell Resort April 2012 - February 2015
Norwegian Cruise Line November 2011 - April 2012
LRA Worldwide May 2010 - June 2011
Micros Systems October 2008 - May 2010
Marriott International February 2007 - September 2008
Skills
Customer Support, Front Office, Hospitality Management, Hotels, Project Management, Property Management..., Hospitality, Hospitality Industry
Education
Johnson & Wales University 2005 — 2007
Bachelor's of Science, International Hotel and Tourism Management
Johnson & Wales University 2003 — 2005
Associate's of Science, Travel and Tourism Management
NextGen Healthcare Information Systems March 2014 - Present
NextGen Healthcare Information Systems November 2012 - March 2014
NextGen Healthcare Information Systems August 2011 - November 2012
Micros Systems 2001 - 2011
Skills
Micros 9700, Microsoft SQL Server, EMR, NextGen, Windows Server, Troubleshooting, Servers, Crystal Reports, Software Implementation
Education
Pennco Tech-Bristol 1999 — 2000
Associate's degree, Computer Programming
Micros Systems January 2011 - Present
Education
Penn State University
Micros Systems Senior System SpecialistOraclemicros2014 - Present
Skills
Software Implementation, Hands-on Training, Software Project..., Crystal Reports, Software Documentation, Software Installation, Visio, Databases, SharePoint
Education
Penn State University
Bachelor of Arts (BA), Speech Communication and Rhetoric
Cognizant August 2015 - Present
Fannie Mae June 2014 - August 2014
Hilton Worldwide July 2012 - August 2013
Hilton Worldwide June 2011 - July 2012
ITT Technical Institute June 2010 - June 2011
Micros Systems October 2008 - December 2009
Holiday Inn Express May 2007 - August 2007
Holiday Inn Select May 2006 - August 2006
Skills
Customer Service, Data Analysis, Accounts Receivable, Account Reconciliation, Inventory Management, Logistics, Sourcing & Procurement, Financial Negotiations, Negotiation, Hotels, Process Improvement, Management, Training
Education
University of Maryland College Park 2013 — 2015
Master of Business Administration (MBA)
Penn State University 2004 — 2008
BS, HRIM
Franklin High School 2000 — 2004
High School
New Company February 2012 - Present
ARAMARK May 2011 - January 2012
M Resort January 2011 - March 2011
M Resort September 2010 - December 2010
Silverton Casino July 2007 - June 2010
SmartConnect March 2007 - June 2007
Micros Systems March 2002 - February 2007
Princess Cruises September 1997 - March 2002
Healthnet January 1997 - September 1997
Smart & Final Iris Co. May 1991 - January 1997
Skills
Microsoft SQL Server, Databases
Education
University of Phoenix 2005 — 2013
B.S., Business of Information Technology
Pierce College 1983 — 1986
A.S., Computer Science
Kelly & Associates Insurance Group April 2012 - Present
Micros Systems April 2011 - April 2012
InterContinental Hotels Group October 2008 - August 2011
Tanaco Inc. November 2009 - February 2011
Comcast July 2007 - April 2008
Skills
Troubleshooting, Windows Server, C++, Programming, Customer Support
Education
Morgan State University 2002 — 2010
BS, Computer Science
Micros Systems Front Desk Manager at Radisson Hotel Cross KeysInterstate Hotels & ResortsSeptember 2005 - October 2007
Skills
Software Implementation, Customer Service, Troubleshooting, Network Administration, Software Documentation, Technical Support, Program Management, System Administration, Operating Systems, Account Management, Sales
Education
Frostburg State University 1995 — 1999
BS, Social Science
FIS February 2015 - Present
Chesapeake System Solutions February 2011 - February 2015
Micros Systems January 2008 - August 2009
Skills
Test Cases, Test Automation, Automated Software..., TestComplete, MSSQL, Oracle, Rally, Agile, Microsoft SQL Server, SQL, XML, Software Quality..., Test Planning, Agile Methodologies, Testing, Java, Software Development, Integration, Quality Center, SDLC, HP Quality Center
Education
Lomonosov Moscow State University (MSU) 1991 — 1996
M.S., Applied Mathemetics
Currently Unemployed March 2012 - Present
Micros Systems December 2004 - May 2011
Education
Middle Tennessee State University 1969 — 1973
BS, Business, Finance, Education, PE
Micros Systems April 2008 - June 2012
Dmg World Media November 2007 - March 2008
Independent Web Consultant January 2003 - March 2008
Care Hospitals October 1998 - April 1999
Skills
Test Automation, QTP, Test Planning, Regression Testing, Software Quality..., HP QTP, Bugzilla, Testing
Education
Kendriya Vidyalaya, Medak Dist
High School
Osmania University
Master of Arts (MA), Economics
Micros Systems June 2004 - Present
Skills
Software Implementation, Property Management..., Hands-on Training, Software Documentation, Microsoft SQL Server, Opera, Project Management, Crystal Reports, Hospitality Industry, Hospitality, Micros, Revenue Analysis, Software Installation, Software Project..., SharePoint, Databases, Integration, Visio, SQL, Troubleshooting, SaaS, System Deployment
Education
Peru State College
Micros Systems
Skills
Software Quality..., Software Documentation, Software Project..., Business Analysis, SaaS, Testing, Enterprise Software, Software Development, Databases, Quality Assurance, Integration, Test Planning, Microsoft SQL Server, Business Intelligence, XML, SDLC, SQL
Education
Loyola College in Maryland
Bachelor of Science (BS), Computer Science
Loyola College in Maryland
Masters Engineering Science, Computer Science