Portfolio Recovery Associates, Inc.
Industry: Debt collection company
DescriptionPRA Group, Inc. or PRA, is a publicly traded debt buyer based in Norfolk, Virginia. PRA was listed in the Federal Trade Commission's " Report on the Debt Buying Industry as one of the largest debt buyers in the US. PRA was among the top five debt buyers in the FTC Report. Headquarters: Virginia CEO: Steven D Fredrickson (1996–) Number of employees: 5,700 (globally) Subsidiaries: Portfolio Recovery Associates, LLC, AK Nordic AB,
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Portfolio Recovery Associates, Inc. Employees
Guild Mortgage September 2015 - Present
Regions Financial Corporation August 2014 - September 2015
First Tennessee Bank September 2013 - July 2014
Wells Fargo Home Mortgage June 2012 - February 2013
Portfolio Recovery Associates, Inc. February 2012 - May 2012
Skills
Mortgage Lending, Loans, Mortgage Banking, Loan Origination, FHA, Credit, Refinance, Residential Mortgages, Credit Analysis, Banking, VA loans, Consumer Lending, FHA financing, USDA, Underwriting, Loan Servicing, Customer Service, Social Media, Public Speaking
Education
Mississippi State University 2008 — 2010
Bachelor of Business Administration (BBA), Finance, General
University of Southern Mississippi 2004 — 2007
Finance, General
Portfolio Recovery Associates, Inc. December 2011 - Present
Portfolio Recovery Associates, Inc. August 2009 - December 2011
Portfolio Recovery Associates, Inc. February 2009 - August 2009
Skills
Accounts Receivable, Accounting, Financial Analysis, Microsoft Excel, Outlook, Customer Service, Credit Cards, Accounts Payable, Data Entry, Microsoft Office, Invoicing, Microsoft Word, Account Reconciliation, Payroll, Access, Process Improvement, PeopleSoft, Auditing, Banking
Education
Pensacola Christian College 2004 — 2008
Bachelor of Science (BS), Management
NSA Juice Plus May 2012 - Present
Wells Fargo November 2010 - June 2011
Wells Fargo Financial, LLC November 2009 - November 2010
Portfolio Recovery Associates, Inc. August 2007 - December 2009
Montgomery and Associates, LLC November 2004 - November 2007
CIC Financial, LLC June 2002 - November 2004
Skills
Strategic Planning, Budgets, Negotiation, Sales, Credit, Loans, Mortgage Lending, Organizational..., Recruiting, Marketing, Coaching, Training, Analysis, Leadership, Team Building, Banking, Risk Management, Insurance, Business Planning, Business Development, Sales Management, Time Management, New Business Development, Finance, Business Analysis, Account Management, Outlook, Business Strategy, Strategy, Leadership Development, Human Resources, Entrepreneurship, Social Networking, Contract Negotiation, Call Centers, PowerPoint
Education
The University of Memphis 2012 — 2015
Sociology and Psychology
Lambuth University 2001 — 2004
Biology/Business Administration
Portfolio Recovery Associates, Inc. December 2013 - Present
United States Postal Service August 2011 - November 2013
Birmingham-Jefferson County Transit Authority June 2010 - August 2011
Birmingham-Jefferson County Transit Authority February 2008 - June 2010
Design Plumbing January 2006 - February 2008
Skills
Training, Government, Inventory Management, Public Speaking, Microsoft Office, Spreadsheets, Customer Service, Data Entry, Payroll, Outlook
Education
Strayer University 2015 — 2017
Bachelor of Science (BS), Accounting
Blanchard, Krasner & French November 2014 - Present
Portfolio Recovery Associates, Inc. March 2013 - Present
YMCA April 2006 - March 2013
Department of Industrial Relations September 2010 - July 2012
Skills
Microsoft Office, Leadership, Public Speaking, PowerPoint, Microsoft Word, Critical Thinking, Research, Microsoft Excel, Time Management, Event Planning, Customer Service, Community Outreach, Lifeguarding, Outlook, Teamwork
Education
University of California, San Diego Extention
Paralegal Certificate
UC San Diego 2006 — 2010
Politicial Science/Public Law
AmSher Collection Agency May 2013 - Present
Portfolio Recovery Associates July 2006 - February 2013
Portfolio Recovery Associates, Inc. May 2005 - July 2006
Skills
Call Centers, Customer Service, Leadership, Process Improvement, Operations Management, Risk Management, Team Building, Financial Analysis, Analysis, Finance, Business Analysis
Education
Norfolk State University 1991 — 1993
pursing Bachelor Degree, Business Administration, Management and Operations
General Growth Properties August 2012 - Present
Portfolio Recovery Associates, Inc. October 2010 - August 2012
Skills
Property Management, Facilities Management, Shopping Centers, Real Estate, Leases, Contract Negotiation, Budgets, Corporate Real Estate, Operations Management, Asset Management
Education
Penn State University
Bachelor’s Degree, Communications/Public Relations
U.S. Army Reserve October 2014 - Present
North Carolina Department of Revenue May 2013 - Present
North Carolina Department of Revenue July 2010 - Present
Portfolio Recovery Associates, Inc. June 2008 - June 2010
Ted Constant Convocation Center November 2006 - June 2008
H&R Block January 2008 - April 2008
Skills
Microsoft Excel, Recruiting, Analysis, Leadership, Human Resources, Marketing, Microsoft Office, Microsoft Word, Research, Sales, Team Building, Time Management, Credit, Budgets, Customer Service, Finance
Education
Army Individual Training 2015 — 2015
Army Basic Training 2014 — 2015
Strome College of Business 2004 — 2008
B.S., Major: Finance / Minor: Sports Management
Portfolio Recovery Associates, Inc. March 2001 - Present
Wachovia/First Union/FBCS Inc. March 2000 - March 2001
Partners First September 1998 - March 2000
Advanta August 1992 - September 1998
Skills
Business Strategy Design, Business Strategy, Business Analysis, New Business Development, Business Planning, Business Intelligence, Business Process..., Executive Management, Portfolio Optimization, Business Development, Auditing, Finance, Portfolio Management, Vendor Management, Leadership, Management, Risk Management, Outsourcing, Valuation, Process Improvement, Team Building, Financial Analysis, Strategy, Strategic Planning, Credit
Education
Temple University - James E. Beasley School of Law 1994 — 1998
Doctor of Law (J.D.), Business, Finance
Temple University 1988 — 1994
Bachelor of Business Administration (BBA), Real Estate, Business Law, Cum Laude
Portfolio Recovery Associates, Inc. November 2013 - Present
Virginia Beach Registrar November 2012 - April 2015
Financial Security Advisory, Inc. March 2009 - October 2013
Financial Security Group August 2009 - March 2012
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Data Entry, Teamwork, Administrative..., Research, Social Media, Time Management, Office Management, Retirement Planning, Investments, Telephone Skills, Office Administration, Filing, Spreadsheets, Merchandising, Fax, Meeting Scheduling, Phone Etiquette, Receptionist Duties, Notary Public, File Management, Multi-line Phone, Copying, Calendars, Clerical Work, Legal Documents, Telephone Reception, Confidentiality, Administrative Work, Microsoft Office 2007, Scanners, Legal Assistance
Education
Regent University 2007 — 2009
Bachelor's degree, American Government and Politics (United States)
Tidewater Community College 2005 — 2007
Associates Degree, Legal Assistant/Paralegal
Anthem July 2011 - Present
Portfolio Recovery Associates, Inc. February 2009 - March 2011
REALTOR May 2004 - October 2009
Gwaltney of Smithfield February 2007 - August 2008
Trader Publishing May 2004 - August 2006
Skills
Problem Solving, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft Publisher, Project Scope..., Risk Management, Delivering projects on..., Project Team Management, Office Administration, Managing Workflow, Strategic Planning, Project Tracking, Executive Level..., C-Level Executive..., Event Management, Corporate Events, Event Planning, Management, Performance Reporting, Market Analysis, Third Party Vendor..., Capital Budget..., Expense Reports, Call Centers, Analysis, Team Leadership, Hiring, Marketing, Program Management, Leadership, Team Building, Project Planning, Policy, Process Improvement, Organizational..., MS Project, Government, Budgets, Access, SDLC, Operations Management, Contract Negotiation, Capital Budgeting, New Business Development, Training, Sales, System Administration, Project Management
Education
Strayer University (VA) 2012 — 2014
Bachelor of Business Administration (B.B.A.), Project Management, 4.0
Tidewater Community College 2003 — 2009
Nielsen Media Research June 2014 - January 2015
Portfolio Recovery Associates, Inc. June 2013 - June 2014
U.S. ARMY September 2008 - September 2012
Target August 2007 - August 2008
Skills
Team Building, Networking, Microsoft Office, Accountability, Organizational..., Personnel Supervision, Time Management, Security, Surveillance, Windows, Windows XP, Windows 7, Access, Outlook, Customer Service, Security, Army, Military Operations, Account Management, Leadership, Microsoft Word, PowerPoint
Education
New Horizons computer learning center 2012 — 2013
A+, Net+, Security+
Miles College 2002 — 2006
Bachelor of Arts (BA), Communications
Portfolio Recovery Associates, Inc. February 2014 - Present
Portfolio Recovery Associates (NASDAQ: PRAA) February 2010 - February 2011
Portfolio Recovery Associates February 2008 - February 2010
Xerox Corporation May 2005 - February 2008
Skills
Financial Analysis, Financial Modeling, Risk Management, Analysis, Strategic Planning, Acquisitions, Leadership, Process Improvement, Portfolio Management, Mergers & Acquisitions
Education
The College of William and Mary - The Mason School of Business 2009 — 2012
MBA, Business Administration and Management, General
William & Mary 2001 — 2004
BBA, Business Administration
Office of the Public Defender - County of San Diego August 2015 - Present
San Diego Superior Court January 2015 - April 2015
USPTO Trademark Clinic August 2014 - December 2014
County of San Diego: Office of the Public Defender May 2014 - August 2014
The Law Firm of Phillips & Pelly January 2014 - April 2014
Portfolio Recovery Associates, Inc. June 2013 - August 2013
LERMAN POINTER & SPITZ LLP March 2011 - August 2012
SOUTH BEVERLY GRILL April 2010 - August 2012
THE BOX GIRLS November 2008 - May 2010
Skills
Legal Writing, Trials, Intellectual Property, Marketing, Litigation, Hearings, Westlaw, Mediation, Training, Management, Courts, Lexis, Pleadings, Trial Advocacy, Trademark Law, Copyright Law, Criminal Law, Legal Research, LexisNexis, Trademarks
Education
Thomas Jefferson School of Law 2012 — 2015
Juris Doctor (J.D.), Intellectual Property and Criminal Law
San Diego State University-California State University 2003 — 2007
Bachelor of Science (B.S.), Honors, Television, Film and New Media Production
PRA Group (Nasdaq: PRAA) August 2014 - Present
Avalon Church of Christ September 2010 - Present
Portfolio Recovery Associates, Inc. October 2012 - July 2014
Portfolio Recovery Associates, Inc. May 2008 - October 2012
Skills
Requirements Gathering, Process Improvement, Microsoft Office, Microsoft Exchange, Internal Controls, Project Management, Coordination, Internal Communications, Internal Audit, IT Audit, Finance, Financial Accounting, Team Leadership, Multi Tasking, Music, Organization, Compliance, Banking, Sarbanes-Oxley Act, Leadership
Education
Old Dominion University - College of Business and Public Administration 2010 — 2015
Master of Business Administration (M.B.A.), General Studies
Old Dominion University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
All Aboard America! Holdings Inc. September 2013 - Present
Portfolio Recovery Associates, Inc. February 2012 - April 2013
CORT June 2008 - April 2011
Lumber Liquidators July 2007 - April 2008
Colonial Williamsburg Foundation June 2005 - July 2007
Skills
General Ledger, Accounting, Financial Accounting, Corporate Finance, Analysis, Fixed Assets, Great Plains Software, MAS500, Auditing, Financial Statements, Internal Audit, Finance
Education
Western Governors University 2015 — 2017
Master of Science (M.S.), Accounting
Norfolk State University 2000 — 2005
Bachelor of Science (B.S.), Accounting
The Doctor's In April 2015 - Present
Portfolio Recovery Associates, Inc. June 2013 - August 2013
The Frieden Agency May 2011 - August 2011
Cavalier Hotel May 2010 - May 2011
Skills
Microsoft Office, PowerPoint, Time Management, Microsoft Word, Teamwork, Social Media, Writing, Strategic Communications, InDesign, Interpersonal..., Customer Service, Hospitality, Research, Building Relationships, Editing, Focus Groups, Facebook, Social Networking, Data Entry, Leadership, Critical Thinking, Telephone Skills, Blogging, Creative Writing, Outlook, Newsletters, Public Relations, Social Media Marketing, Training, AP Style, Fundraising, Team Leadership, Marketing, Community Outreach, Marketing Communications
Education
Virginia Tech 2011 — 2014
Bachelor of Arts (B.A.)
Radford University 2010 — 2011
Portfolio Recovery Associates, Inc. April 2012 - Present
Cox Communications November 2010 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook, HTML, Public Speaking, Team Building, Teamwork, Coaching, Customer Service
Education
Norfolk State University
Tidewater Mortgage Services, Inc January 2015 - Present
Rosenberg and Associates October 2014 - January 2015
Fis global May 2014 - August 2014
Towne Bank May 2013 - September 2013
Movement Mortgage May 2012 - May 2013
McKenry, Dancigers, Dawson, and Lake PC March 2010 - September 2011
Samuel I White, Pc November 2007 - March 2010
Portfolio Recovery Associates, Inc. May 2006 - June 2007
Skills
Credit, FHA, Foreclosures, Loans, Mortgage Lending, Real Estate, Refinance, Legal Research, Legal Writing, Insurance, Management, REO, VA Loans, Sales
Education
Unversity of Central Florida 2000 — 2003
B.A., Legal Studies
Tidewater Community College 1997 — 2000
A.S., Social Science
First Colonial High School
Capital Group -Ranstad August 2013 - Present
City of Virginia Beach September 2007 - April 2013
Portfolio Recovery Associates, Inc. September 2006 - September 2007
Alltel Wireless November 2005 - September 2006
Lillian Vernon September 2003 - November 2005
Beach Health Clinic January 2001 - August 2003
Skills
Management, Leadership, Problem Solving, Research, Account Management, Microsoft Word, Teamwork, Customer Service, Microsoft Excel, Financial Services, PowerPoint, Data Entry, Microsoft Office, Public Speaking, Sales, Photoshop, Social Media, English, Typing, Quality Assurance, Cold Calling, Allocations, Marketing, Establishing New..., Analytical Skills, Quality Control, Social Networking, Outlook, Community Outreach, Troubleshooting, Finance, Customer Retention, Call Centers, Training, Team Leadership, Time Management, Accounting, Investments
Education
Regent University 2010 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.1
Regent University 2010 — 2014
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Lakeland High School 1992 — 1996
High School, Advanced Studies Diplomas
Liberty National Insurance Company August 2015 - Present
Accc Insurance November 2014 - Present
Certified Payment Processing October 2014 - Present
Portfolio Recovery Associates, Inc. October 2013 - Present
RDS (Revenue Discovery Systems) October 2013 - Present
State Farm August 1992 - April 2013
State Farm Insurance 1992 - 2013
Skills
Certified Arbitration..., Licensed in FL, SC, OK,..., Proactive planning led..., Diverse achievements in..., Insurance, Subrogation, Arbitration, Property, Claim, Casualty, Legal Liability, Microsoft Office, Contract Negotiation, Leadership, Property Damage, Public Speaking
Education
University of Alabama at Birmingham 1989 — 1992
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Alabama at Birmingham 1988 — 1992
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.4
Los Alamos National Bank July 2014 - Present
Law Office of Adrienne C. Rowberry, LLC July 2012 - June 2014
Portfolio Recovery Associates, Inc. January 2011 - June 2012
Whitsitt & Gross P.C. September 2006 - December 2010
Skills
Litigation, Estate Planning, Real Estate, Commercial Litigation, Legal Research, Civil Litigation, Bankruptcy, Legal Writing, Property Law, Consumer Law, Real Estate Transactions, Contract Negotiation, Corporate Law, Mediation, Hearings, Foreclosures, Appeals, Defense, Courts
Education
University of Denver - Sturm College of Law 1995 — 1998
JD, Law
University of Colorado Denver 1996 — 2000
Masters, Finance
University of Florida - Warrington College of Business Administration 1990 — 1994
BS, Finance, minor in Economics
Portfolio Recovery Associates, Inc. July 2012 - Present
Norfolk Public Schools February 2004 - July 2012
Skills
Passed SOA Exam P May..., Passed SOA Exam FM..., Passed SOA Exam MFE..., Data Analysis, Microsoft Excel, SQL, Statistics, Mathematics, Visual C#, Programming, Microsoft Office, Team Leadership, Project Planning, Research, PowerPoint, Microsoft Word, Access, Public Speaking, Staff Development, Analysis, Tutoring
Education
Old Dominion University 1998 — 2003
Bachelor of Science (B.S.), Applied Mathematics
Portfolio Recovery Associates, Inc. November 2013 - Present
Portfolio Recovery Associates, Inc. September 2011 - November 2013
Portfolio Recovery Associates, Inc. August 2013 - September 2013
Papa Johns September 2009 - August 2011
Barr Engineering 2005 - 2006
Skills
Data Entry, Customer Service, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, 10 Key, Time Management, Administrative..., Office Management, Critical Thinking, Event Planning, Access, Sales, Leadership, Training
Education
University of Minnesota-Twin Cities 2007 — 2009
Bachelor of Science (BS), Mortuary Science
University of Minnesota-Twin Cities 2002 — 2007
Bachelor of Science (BS), Biology, General
ZIM Integrated Shipping Services June 2014 - Present
Portfolio Recovery Associates, Inc. December 2013 - June 2014
The 7th Dimension LTD August 2009 - December 2013
XT Group May 2011 - May 2012
Skills
Microsoft Office, Project Management, Microsoft Excel, Financial Analysis, Forecasting, Program Implementation, Financial Reporting, Finance, Highly detail oriented, Business Intelligence..., Cognos, SQL, Communication Skills, Pressure Handling, Learning Quickly, Reporting & Analysis, Planning Budgeting &..., System Monitoring, Business Analysis, Accounting, Process Improvement, Banking
Education
University of Haifa 2004 — 2008
Bachelor of Arts (BA), Economics and Statistics
PRA Group (Nasdaq: PRAA) March 2014 - Present
Reebok September 2013 - February 2014
Portfolio Recovery Associates, Inc. May 2013 - August 2013
Bruno Event Team January 2013 - April 2013
The University of Alabama Athletics Marketing August 2012 - December 2012
Nike June 2012 - August 2012
Education
University of Alabama 2012 — 2013
Master's degree, Sports Management, 4.0
University of Alabama 2009 — 2012
Bachelor of Science (BS), Marketing, 4.0
Tulsa Shock, WNBA July 2015 - Present
Tulsa Shock, WNBA July 2014 - July 2015
WNBA, Tulsa Shock January 2013 - July 2014
Wichita Thunder Hockey October 2012 - January 2013
VAE Nortrak October 2011 - October 2012
Greater Wichita Area Sports Commission June 2011 - July 2012
United States Postal Service January 2011 - August 2011
Portfolio Recovery Associates, Inc. August 2010 - February 2011
Vector Marketing May 2010 - August 2010
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, iPad, Adobe InDesign, Photoshop, PowerPoint, Windows 7, Mac OS X, Cold Calling, Social Media, Twitter, Facebook, Event Management, Self-driven, Communication, Overcoming Adversity, Ticket Sales, Team Building, Training, Advertising, Press Releases, Social Networking, Sports Management, OS X, Team Leadership, Archtics, Leadership, Sponsorship Sales, Event Planning, Sales, Sponsorship, InDesign, Sports, Fundraising, Customer Service, Baseball, Public Speaking, Social Media Marketing, Sports Marketing, Public Relations, Sponsorship Activation, Marketing, Time Management, Archtics Ticketing..., Corporate Partnerships
Education
Wichita State University 2010 — 2012
Bachelor of Arts (B.A.), Sport Management
Pratt Community College 2008 — 2010
Associate of Science (AS)
Insignia Federal Group September 2014 - Present
Insignia Federal Group November 2013 - Present
Insignia Federal Group March 2012 - Present
SL Nusbaum Realty Company October 2007 - September 2010
Portfolio Recovery Associates, Inc. March 1999 - February 2007
City of Virginia Beach Public Schools June 1997 - March 1999
City of Norfolk April 1996 - June 1997
Armed Forces Staff College June 1992 - April 1996
US Army 1976 - 1996
Skills
Employee Relations, Human Resources, Leadership, Employee Training, Employee Benefits, Policy, Organizational..., HR Consulting, 401k, SPHR, Onboarding, Program Management, Career Counseling, HR Policies, 401k Plan Administration, HR Policy Development, Conducting HR..., Training & Development, SPHR Certified, Workshop Facilitation, Training, Personnel Management, Interviews
Education
Oregon State University
Bachelor of Science, Technical Journalism
University of Southern California
Master of Science, Systems Management
Portfolio Recovery Associates, Inc. July 2012 - Present
HSBC Bank USA, N.A. January 2010 - June 2012
HSBC Taxpayer Financial Services June 1998 - January 2010
Beneficial Finance 1999 - 2001
Skills
Compliance, Risk, Risk Assessment, Financial Risk, Enterprise Risk..., Financial Services, Governance, Internal Audit, Performance Management, Internal Controls, Fraud, Relationship Management, Credit, Business Analysis, Portfolio Management, Risk Management, Insurance, Banking, Program Management, Finance, Credit Cards, Strategy, Management, Executive Management, Mortgage Lending, Credit Risk, Financial Analysis, Mergers & Acquisitions, Operational Risk
Education
Regent University 2004 — 2005
MBA Coursework, Business Administration and Management, General
Messiah College 1993 — 1997
BS, Human Resources
Portfolio Recovery Associates, Inc. April 2010 - Present
Bank of Hampton Roads September 2009 - March 2010
Colonial Foods, LLC January 2003 - October 2008
Education
Old Dominion University 2010 — 2010
Professional in Human Resource Management (PHR)
Manners and Glamour July 2013 - Present
Beyond the Burden Counseling Services 2011 - Present
Portfolio Recovery Associates, Inc. September 2011 - December 2012
T.J.X. Comapanies Inc. September 2005 - July 2011
T.J. Maxx September 2005 - July 2011
Sunday Specials July 2007 - February 2011
Skills
Customer Service, Negotiation, Microsoft Office, Retail, Problem Solving, Team Leadership, Salesforce.com, Sales, Time Management, Data Entry, Customer Satisfaction, Marketing, Management, Training, Inventory Management, Team Building, Forecasting, Microsoft Excel, Microsoft Word, Research, Social Networking, Account Management, Coaching, Leadership, Strategic Planning, PowerPoint, Recruiting, Outlook, Cold Calling, Telephone Skills, Merchandising, Administration, Client Counseling, Human Resources, Teamwork, Process Scheduler
Education
Regent University 2011 — 2013
Tidewater Community College 2007 — 2009
general studies, english
Salem High School 2005 — 2007
Fannie Mae September 2014 - Present
Portfolio Recovery Associates, Inc. November 2012 - Present
Portfolio Recovery Associates September 2009 - November 2012
Systems & Services Technologies June 2001 - September 2009
Skills
Database Design, SDLC, Agile Methodologies, Microsoft SQL Server, Visio, SQL, Oracle, Requirements Analysis, Databases, Business Analysis, Software Documentation, Call Center, T-SQL, Informatica, Business Process Design, Data Conversion, Data Quality, Technical Data Analysis, PL/SQL, Exadata, Batch Programming, Data Integration, Leading Development..., Development Management, ETL, SharePoint
Education
Missouri Western State University 1997 — 2001
Chula Vista Law May 2015 - Present
Dunne & Dunne, LLP February 2015 - Present
Portfolio Recovery Associates, Inc. June 2012 - February 2015
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Redes sociales, Relaciones públicas, Microsoft Word, Organización de eventos, Gestión de eventos, Negociación, Microsoft Outlook
Education
San Diego City College 2007 — 2009
Associate's degree, Spanish/ Paralegal Studies
Southwestern College 2004 — 2006
Associate's degree, Anthropology
City of Boulder City July 2013 - Present
Portfolio Recovery Associates, Inc. May 2011 - July 2013
New Mexico Technology Group LLC - NewTec July 2007 - October 2008
USDA-NRCS August 2004 - January 2007
USDA-NRCS, MLRA Soil Survey June 2003 - August 2004
Skills
ArcGIS, Microsoft Excel, Oracle, Analytical Skills, Problem Solving, Data Analysis, Geodatabase, Operational Efficiency, Multitasking Skills, Microsoft Office, Digitization, Benefit Cost Analysis, Procedure Development, GIS, Spatial Databases, Spatial Analysis
Education
Penn State University 2014 — 2016
Master's degree, Geographic Information Systems, 4.0
Penn State University 2013 — 2014
Post-Baccalaureate Certification, GIS Certification, 4.0
University of Illinois at Urbana-Champaign 1999 — 2003
Bachelor of Science (BS), Mathematics
the family ark 2010 - 2012
Portfolio Recovery Associates, Inc. September 2009 - July 2010
NCO Customer Management, Inc. November 2007 - August 2008
Skills
Customer Service, Multi Tasking, Strategic Communications, Microsoft Office, Typing
Education
Norfolk State University 2003 — 2005
Registered Nursing/Registered Nurse
Portfolio Recovery Associates, Inc. July 2013 - July 2014
Virginia Department Of Motor Vehicles 2011 - 2012
Automotive Repair August 2007 - February 2011
Hampton Roads Transit March 2007 - August 2007
Verizon Wireless October 2004 - April 2005
Alltel Wireless June 2003 - May 2004
Skills
Media Relations, Customer Service, Strategic Communications, Editing, Policy, Nonprofits, Event Planning, Public Speaking, Public Relations, Social Media, Internal Communications, Event Management, Government, Data Entry, Administrative..., Microsoft Office, Access, Microsoft Word, Training, Public Policy, Copywriting, Marketing, Outlook, Organizational..., Administrative..., Human Resources, Sales, Employee Relations, Recruiting, Invoicing, Leadership, Spreadsheets, Time Management, Program Management, Strategic Planning, Customer Satisfaction, Hiring, Employee Training, Community Outreach, Crisis Communications, Newsletters, Social Media Marketing, Team Building
Education
Saint Leo University
Bachelor of Science (B.S.), Business Management
Goldman Sachs December 2014 - Present
Southwestern Law School January 2014 - May 2014
Southwestern Law School August 2011 - May 2014
Financial Industry Regulatory Authority August 2013 - December 2013
Coleman & Horowitt, LLP May 2013 - August 2013
Federal Trade Commission January 2013 - April 2013
Los Angeles District Attorney's Office: Appellate Division August 2012 - December 2012
Coleman & Horowitt, LLP May 2012 - August 2012
Portfolio Recovery Associates, Inc. March 2011 - August 2011
First Investors Corporation January 2011 - May 2011
Education
Southwestern University School of Law 2011 — 2014
University of California, San Diego 2007 — 2011
Bachelor of Arts, International Relations
Anthem August 2015 - Present
WellPoint September 2013 - August 2015
Portfolio Recovery Associates, Inc. July 2013 - September 2013
Amerigroup Corporation January 2012 - July 2013
ChamberSolutions August 2011 - December 2011
Old Dominion University November 2010 - August 2011
Skills
Access, Microsoft SQL Server, Oracle, Visio, Microsoft Office, Visual Basic, T-SQL, SSRS, Visual Studio, Embarcadero, ClearQuest, Macess, Facets, SDLC, SharePoint, Business Analysis, Data Analysis
Education
Virginia Tech 2012 — 2014
Master of Science (MS), Information Technology, Magna Cum Laude
Old Dominion University 2007 — 2011
Bachelor of Science, Business Administration; Finance and Information Technology
Quality Assist, Inc. August 2015 - Present
Quality Assist, Inc. August 2015 - Present
AT&T December 2012 - August 2015
Portfolio Recovery Associates, Inc. July 2011 - November 2012
Old Dominion University June 2008 - November 2012
NCO Financial Systems June 2008 - June 2011
Skills
Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Leadership, Team Building, Call Centers, Program Management, Public Speaking, Sales, Training, Process Improvement, Project Management, Employee Training, Instructional Design, Analysis, Teaching, Performance Management, Leadership Development
Education
Old Dominion University 2008 — 2012
Bachelors of Science, Instructional Design
RDS (Revenue Discovery Systems) November 2014 - Present
RDS (Revenue Discovery Systems) November 2013 - November 2014
Revenue Discovery Systems November 2012 - November 2013
Revenue Discovery Systems December 2011 - November 2012
Revenue Discovery Systems May 2011 - December 2011
Revenue Discovery Systems November 2010 - May 2011
Portfolio Recovery Associates, Inc. March 2010 - November 2010
Hibbett Sporting Goods January 2009 - March 2010
Hibbett Sporting Goods January 2009 - January 2010
The Athlete's Foot 2006 - 2009
Skills
Customer Service, Outlook, Microsoft Excel, Microsoft Word, Research, Windows, Coaching, Microsoft Office, Auditing, Retail, Merchandising, Sales, Telephone Skills, Leadership Development, Team Building
Education
University of Alabama at Birmingham
Business Administration and Management, General
Portfolio Recovery Associates, Inc. July 2009 - December 2009
Old Dominion University, Norfolk, VA August 2007 - May 2009
T.H.I Group July 2000 - July 2007
Sohu-inc 2000 - 2001
Shaanxi Cathy Economic Trading Co., ltd August 1997 - June 2000
Skills
Analysis, Management, Data Analysis, Business Analysis, Finance, Marketing, Business Development, Marketing Research, Mergers & Acquisitions, Microsoft Excel
Education
Old Dominion University 2007 — 2009
MBA, finance
Strome College of Business 2007 — 2009
MBA, finance
Northwestern Polytechnical University 1993 — 1997
Bachelor, International business and trade
Hillcrest Health Services August 2014 - Present
Hillcrest Health Services May 2013 - August 2014
Kelly Services February 2011 - May 2013
Portfolio Recovery Associates, Inc. April 2009 - February 2011
American Funds August 2006 - April 2009
Skills
Background Checks, Applicant Tracking..., Banking, Call Center, Coaching, Contract Recruitment, Customer Service, Data Analysis, Employee Engagement, Employee Relations, Employee Training, Human Resources, Internet Recruiting, Interviews, Leadership, Leadership Development, Management, New Hire Orientations, Onboarding, Payroll, Performance Improvement, Process Improvement, Program Management, Project Management, Recruiting, Staffing Services, Strategic Planning, Talent Acquisition, Talent Management, Temporary Placement, Temporary Staffing, Training, Performance Management, Resume Writing, Job Fairs
Education
Old Dominion University 1999 — 2003
BA, Recreation and Tourism Studies/Special Education
Washington Health Benefit Exchange February 2014 - Present
Eagle Medical Transports, LLC March 2013 - Present
Riverside Health System September 2012 - Present
Inter-American Development Bank - Allied Barton August 2009 - Present
Portfolio Recovery Associates, Inc. April 2005 - October 2008
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Outlook, Windows, Cpr Certified, Teaching, English, Data Entry, First Aid, Leadership, Teamwork, Training
Education
Norfolk State University 2001 — 2013
RD, Food Science and Technology
Prince George's Community College 2011 — 2011
Emergency Medical Technician, Emergency Care Attendant (EMT Ambulance)
Advantage Sales & Marketing November 2014 - Present
Reliance Staffing April 2013 - January 2015
Xerox April 2014 - June 2014
The Scented Garden January 2006 - October 2010
Portfolio Recovery Associates, Inc. August 2009 - April 2010
Dominion Records, Inc. April 2006 - November 2009
Skills
Public Speaking, Research, Event Planning, Leadership, Strategic Planning, Editing, Event Management, Social Media Marketing, Web Design, Resume Writing, Legal Writing, WordPress, Creative Writing, Team Building, Customer Service, Teaching, Microsoft Office, Outlook, Time Management, Microsoft Excel, PowerPoint, Microsoft Word
Education
Strayer University (VA) 2010 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
BRYANT AND STRATTON COLLEGE Virginia 1999 — 2001
Associates of Applied Science, Paralegal Studies
Kerma Medical November 2010 - Present
Icelandic USA 2009 - 2010
Portfolio Recovery Associates, Inc. 2005 - 2007
Skills
Human Resources..., Benefits Administration, Employee Relations, Employment Law, Strategic Planning, Event Planning, Well-organized, Leadership Development, Public Speaking, Presentation Design, Mentoring Of Staff, Mentoring, Job Coaching, Recruiting, Project Management, Makeup Artistry, General Instructor, Training and Development, Talent Acquisition, Benefits Negotiation, Benchmarking, Analytics, SHRM, Notary Public, Management, Job Descriptions, Performance Management, HRIS, HR Policies, Progressive Discipline, Resume Writing, Team Building, Succession Planning, Employee Wellness..., Exit Interviews, Internal Investigations, OSHA, Workers' Compensation..., HIPAA, Time & Attendance, Background Checks, Report Writing, Unemployment Claims, HR Consulting, HR Project Management, ADP HRB, PeopleSoft, Infinium, Great Plains Software, Department Budgeting
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Business Administration (MBA), Concentration in Human Resources Management
Old Dominion University 1998 — 2002
Bachelor of Science (BS), Human Services
Portfolio Recovery Associates, Inc. October 2009 - Present
HSBC January 2003 - May 2009
US Army December 1993 - March 2000
Skills
Vendor Management, Credit, Process Improvement, Call Centers, Risk Management, Banking, Operations Management, SDLC, Visio, Leadership, Customer Service, Project Management, Microsoft Excel, Business Analysis, Team Building, Analysis, Management, Team Leadership, Training, Interviews, Strategic Planning, Program Management, Account Management
Education
Virginia State University 1989 — 1993
Bachelor of Science (BS), Drafting/Design Engineering Technologies/Technicians
Troy University
Compliance Services Group, LLC June 2012 - May 2014
Portfolio Recovery Associates, Inc. July 2007 - March 2011
Clark, James, Hanlin & Hunt April 1998 - September 2005
PCMA 1995 - 1997
American Red Cross 1994 - 1995
AmSouth Bank 1992 - 1993
International Paper June 1984 - June 1992
Skills
Auditing, Accounting, Budgets, Financial Analysis, Internal Controls, Process Improvement, Strategic Planning, Staff Management, General Ledger, Payroll, Human Resources, Cash Management, Facilities Management, Procedure Development, Benefits Administration, Financial Reporting, Fixed Asset Management, Pension Administration, Purchasing, Inventory Management, Contract Negotiation, Job Costing, Variance Analysis, Planning Budgeting &..., Accounts Receivable, Accounts Payable, Business Process...
Education
University of South Alabama 1989 — 1990
MBA, Business Administration and Management, General
University of Alabama 1981 — 1984
B.S., Accounting
Miami Web Fest February 2014 - Present
Imani Films January 2013 - Present
Imani Films October 2012 - Present
Portfolio Recovery Associates, Inc. July 2011 - October 2012
Skills
Microsoft Office, PowerPoint, Video Editing, Social Media, Microsoft Excel, Editing, Social Networking, Blogging, Coaching, Creative Writing, Video Production, Avid, Broadcast Television, Camera Operating, News Writing, Avid Media Composer, Audio Editing, Public Speaking, Television, Radio Broadcasting, Spanish, Broadcast, Public Relations, Event Planning, Entertainment, Directing, Film, Film Production, Acting, After Effects, Team Building, Radio, Microsoft Word, Voice Over, Streaming Media, Video, Digital Video, Videography, Customer Service, Camera Operation, Final Cut Pro
Education
Norfolk State University 2012 — 2015
Bachelor's degree, Mass Communication/Media Studies
Portfolio Recovery Associates, Inc. December 2010 - Present
Premier Designs Inc. March 2010 - Present
West Communications October 2007 - August 2009
E&R Exterminating September 2004 - May 2007
Skills
Typing, Customer Service, Customer Satisfaction, Sales, Call Center, Insurance, Telephone Skills, Outlook
Education
Thomas Nelson Community College 2004 — 2005
Kecoughtan High School 1996 — 2000
High School Diploma
Portfolio Recovery Associates, Inc. June 2011 - Present
Target Financial Services July 2002 - June 2011
Performark, Inc. 2001 - 2002
Best Buy 1999 - 2001
American Express 1997 - 1999
Skills
Call Center, Microsoft Office, Customer Service, Customer Relations, Strategic Planning, Team Building, Leadership Development, New Business Development, Call Centers, Team Leadership, Process Improvement, Operations Management, Budgets, Leadership, Outlook, Human Resources, Business Analysis, Retail, Management, Performance Management, Vendor Management
Education
Metropolitan State University
BS, Business Management
EDS January 2006 - Present
Kee Business College January 2004 - Present
Class of American Sign Language April 2001 - Present
Portsmouth Police Dept January 2001 - Present
Cockrill Tax Service January 1998 - Present
South Western Virginia Hearts and Hands January 1998 - Present
Global Learning and Development Center January 1998 - Present
Miss Pitty Pats Florist January 1997 - Present
Portfolio Recovery Associates, Inc. August 2009 - November 2011
Portsmouth Police Dept January 2000 - October 2007
Skills
10 Key, Healthcare, Management, Microsoft Word, Training, Payroll, Bookkeeping, Leadership, Banking, Budgets, Teamwork, Data Entry, Administration, Credit, Accounting, Customer Service, Team Building, Windows, Customer Satisfaction, Accounts Payable, System Administration, Outlook, Telephone Skills, Credit Cards, Security, Inventory Management, Microsoft Office, Policy, Office Management, Human Resources, CRM, Software Documentation, Access, Call Centers, Process Improvement, Analysis, Time Management, Microsoft Excel
Education
Norfolk State University 2009 — 2010
Paralegal Studies
Electronic Data Services, Global Learning and Development Center 2006 — 2008
Certificates, Computer Science, and Business Administration
Kee Business College 1998 — 2001
M.A, Medical Assistant
Christian Liberty Academy 1996 — 1998
H.S
High School 1994 — 1998
AP, Advanced
Education
High School Diploma/GED, CXC
Enter Institution orChristian Liberty Academy
Enter Institution orNorfolk State University
Issuing OrganizationNorfolk State University
State
GED
USI Insurance Services July 2014 - Present
Portfolio Recovery Associates, Inc. July 2013 - July 2014
Department of Corrections June 2009 - July 2013
ADVOGENT GROUP formerly Cardinal Health December 1998 - September 2008
Cardinal Health December 1998 - September 2008
Human Resources Systems, Inc 1996 - 1998
Technology Applications, Inc 1985 - 1990
Technology Applications, Inc 1985 - 1990
Skills
Employee Relations, Talent Acquisition, Performance Management, Human Resources, Recruiting, Strategic Planning, Team Building, Change Management, Interviews, Program Management, Public Speaking, Coaching, Leadership, Personnel Management, Employee Benefits, Benefits Administration, Policy, New Hire Orientations, Management
Education
North Carolina Central University 1975 — 1980
B.A., Political Science
Tangible Cryptography January 2012 - January 2015
Portfolio Recovery Associates, Inc. January 2010 - February 2013
Cegedim Relationship Management 2005 - 2009
Skills
T-SQL, .NET, C#, SQL Server, Databases, Visual Studio, Software Development, Agile Methodolgy, Bitcoin, Public Key Cryptography, MVC Architecture, NUnit, Entity Framework, LINQ, MVC, JSON, Microsoft SQL Server, Mobile Applications, Cloud Computing, Agile Methodologies, Entrepreneurship, SQL, Web Development, MySQL
Education
New York Institute of Technology-Old Westbury 2006 — 2008
Bachelor of Science (B.S.), Computer Science, Magna Cum Laude
Virginia Polytechnic Institute and State University 1995 — 1997
Computer Science
Portfolio Recovery Associates, Inc. March 2014 - Present
The Veterans Administration January 2013 - Present
ITT March 2010 - March 2011
Alpha Omega Delivery Service December 2004 - September 2007
The Guitar Center September 2003 - September 2004
The Home Depot January 2002 - November 2002
Sales Plus, A Dendrite Company March 2000 - March 2001
Verizon Global Networks February 1999 - February 2000
Bell Atlantic/Coleman and Associates January 1998 - January 1999
United States Army June 1996 - July 1997
Skills
DoD, Information Assurance, Security Clearance, Military, Government Contracting, Defense, Command, Microsoft Excel, Microsoft Office, Troubleshooting, Public Speaking, Access, Process Improvement, Military Intelligence, Microsoft Project, Creative Problem Solving, Analytic Problem Solving, Account Management, Operations Management, Intelligence, Program Management, Government, Top Secret, Security, Military Operations
Education
A+ Boot Camp Training 2013 — 2013
Certificate, Computer Training, Pass
Home Depot Store Manager Training 2002 — 2002
none, Store Management, none
Verizon Global Networks Training 1999 — 2000
none, Telecommunications Management, none
Basic Information Warfare Countermeasures Course 1997 — 1997
Certificate, Computer countermeasures, Pass
Airborne Course 1995 — 1995
Certificate, Infantry Airborne Insertions Tactics, Pass
Military Intelligence Officer Advanced Course (35D) 1994 — 1995
Diploma, Advanced Military Intelligence Tactics, Pass
Targeting Process Course 1993 — 1993
Certificate, Advanced Targeting, Pass
Military Intelligence Officer Basic Course (35D) 1991 — 1991
Diploma, Basic Army Intelligence, pass
Norfolk State University 1984 — 1990
Bachelors of Science, Finance and Army ROTC
Advanced Artillery Cannon Crewman Course (13B) 1985 — 1985
Certificate, Advance Artillery Crewman Tactics, Pass
Portfolio Recovery Associates, Inc. January 2011 - Present
Portfolio Recovery Associates, Inc. August 2009 - January 2011
Portfolio Recovery Associates, Inc. April 2007 - July 2009
General Dynamics Electric Boat September 2005 - April 2007
Hampton Roads Church, Inc. April 2003 - October 2005
First Energy Solutions, Corp. April 2005 - September 2005
American Funds August 2000 - January 2003
US Navy September 1989 - September 1995
Skills
Risk Management, Vendor Management, Process Improvement, Financial Analysis, Operations Management, Team Building, Strategic Planning, Financial Modeling, Customer Service, Leadership, Microsoft Office, Organization, Outsourcing, Quality Assurance, Restructuring, Problem Solving, User Acceptance Testing, Visio
Education
Regent University 2003 — 2004
Master of Business Administration (MBA), Organizational Change and Development, 3.71/4.00
Norfolk State University 1996 — 2000
B.S. in General Business, Finance, 3.56/4.00
New Directions Community Outreach Services March 2014 - Present
National Counseling Group October 2013 - March 2014
Intercept Youth Services June 2013 - October 2013
Department of Juvenile Justice January 2013 - June 2013
Xerox August 2012 - January 2013
Portfolio Recovery Associates, Inc. August 2012 - December 2012
University of North Carolina at Chapel Hill Women’s Basketball January 2008 - January 2012
Skills
Psychology, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Mental Health, Research, Public Speaking, Customer Service, Management, Time Management, Case Management, Healthcare, Training, Social Services
Education
Liberty University 2012 — 2015
Master of Arts (M.A.), Professional Counseling
University of North Carolina at Chapel Hill 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Norfolk Collegiate School
Portfolio Recovery Associates, Inc. January 2013 - December 2013
Windham Professionals March 2012 - December 2012
Ford Motor Credit Company March 1994 - March 2011
Ford Motor Credit Company September 2006 - September 2007
Ford Motor Credit Company September 1998 - September 1999
Skills
Workforce Management, Loan Origination, Loan Servicing, Microsoft Excel, Access, Credit Analysis, Relationship Management, Training, Skip Tracing, Leadership, Finance, Credit, Management, Loans, Risk Management
Education
Portland State University 1990 — 1994
BS, Psychology
University of Alaska Anchorage 1989 — 1991
Associate of Arts (AA), Accounting
Orbital ATK August 2015 - Present
Blackboard June 2015 - August 2015
Blackboard June 2012 - June 2015
Radford University August 2010 - May 2012
Portfolio Recovery Associates, Inc. June 2011 - January 2012
Carilion Clinic August 2011 - December 2011
Skills
Analysis, Job Matching, Bonus Programs, Excel, Stock Management, Job Descriptions, Job Analysis, Data Analysis, Compensation, SPSS, Research, Psychology, Performance Appraisal, Employee Selection, Training & Development, Statistics, Team Oriented, Resume Writing
Education
Radford University 2010 — 2012
M.S., Industrial/Organizational Psychology
The College of William and Mary 2006 — 2010
Bachelor of Arts (BA), Psychology
Portfolio Recovery Associates, Inc. 2013 - Present
Lincoln, Gustafson & Cercos March 2011 - August 2012
San Diego District Attorney's Office January 2010 - April 2011
Sempra Energy February 2009 - January 2010
24 Hour Fitness October 2007 - August 2008
24 Hour Fitness September 2006 - October 2007
Mountain Empire School District January 2001 - January 2005
Express Holidays/Apple Vacations January 1996 - January 2001
Skills
Criminal Law, Legal Research, Trials, Personal Injury, Westlaw, Civil Litigation, Corporate Law, Legal Writing, Litigation, Employment Law
Education
Cuyamaca College 2009 — 2010
A.S., Paralegal Studies
University of Minnesota Duluth 1985 — 1989
Bachelor of Fine Arts, Theatre/Stage Management
Raymond James Financial, Inc. July 2015 - Present
Sterne Agee May 2013 - July 2015
Portfolio Recovery Associates, Inc. July 2012 - May 2013
Warren Averett LLC January 2012 - March 2012
Winn Dixie October 2007 - August 2009
Movie Gallery May 2005 - August 2009
Skills
Accounting, Auditing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Acrobat, Access, Audit Command Language, Management, Leadership, Customer Service, Community Outreach, Coordination, Strategic Planning, Sales & Use Tax, Sales & Use Tax..., Sales Tax, QuickBooks, Tax Master Software, Outlook, Data Entry, Teamwork, Data Analysis, Training, Fixed Assets, Windows, Sarbanes-Oxley Act, Financial Statements, Journal Entries, Tax, Forecasting, Financial Analysis, General Ledger, Time Management, Account Reconciliation, Financial Accounting, Analysis, Financial Reporting, Accounts Receivable, Public Speaking, Research
Education
University of Alabama 2009 — 2012
Bachelor of Science in Commerce & Business Administration, Accounting
Vertical Real Estate June 2015 - Present
Norfolk Commonwealth Attorney's Office June 2013 - Present
US Army May 2013 - Present
Bryant for Delegate September 2013 - November 2013
Portfolio Recovery Associates, Inc. May 2013 - May 2013
The Mapp Law Firm March 2013 - May 2013
US Army August 2011 - May 2013
Center for Service and Civic Engagement April 2010 - May 2013
City of Norfolk August 2011 - December 2011
Skills
Public Speaking, Government, Social Media, Legal Research Skills, Criminal Law, Family Law, Corporate Law, Judicial, Community Outreach, Leadership, Secretarial Skills, Administrative..., Torts, Community Service, Team Leadership, Army, Critical Thinking, Military Experience, Microsoft Office, Leadership Development, Military Operations, National Security, Intelligence Analysis, Military, Security Clearance, Counterinsurgency, PowerPoint, Defense, Force Protection, Command, Operational Planning, DoD, Management, Politics, Public Policy, Legal Research, Courts, Administration, Legal Documents, Legal Writing, Training, Research, Event Planning, Microsoft Word, Administrative...
Education
Regent University 2014 — 2018
Master of Divinity (M.Div.), Bible/Biblical Studies
Gethsemane Community Fellowship Baptist Church 2014 — 2016
Foundation of Faith Leadership Institute
Alpha College of Real Estate 2015 — 2015
Real Estate Salesperson License, Real Estate
Old Dominion University 2009 — 2013
Bachelor of Arts (B.A.), Political Science and minor Criminal Justice, 3.48
Hylton High School 2005 — 2009
High School Diploma: Cum Laude, Advance Diploma
Echo Global Logistics July 2014 - Present
Portfolio Recovery Associates, Inc. September 2013 - July 2014
University Directories May 2013 - September 2013
The University of Alabama May 2011 - May 2013
University Directories October 2012 - December 2012
University Directories May 2012 - September 2012
Skills
Social Media, Sales, Facebook, Social Networking, Microsoft Office, Leadership, Management, Time Management, Training, Fundraising, Team Building, Marketing, PowerPoint, Marketing Strategy, Selling, Customer Service
Education
University of Alabama 2009 — 2013
Operations Management, Logistics, Materials, and Supply Chain Management
Portfolio Recovery Associates, Inc. September 2013 - Present
Portfolio Recovery Associates, Inc. September 2010 - September 2013
Thompson Hospitality April 2008 - September 2010
The Virginian-Pilot December 1999 - April 2008
Skills
Accounting, Accounts Receivable, Recruiting, Social Media, Public Relations, Sales, Human Resources, Microsoft Excel, Editing, Time Management, Data Entry, Employee Relations, Payroll, PowerPoint, Accounts Payable, Team Building, Customer Service, Advertising, Budgets, Coaching, Interviews, Invoicing, Leadership, Marketing, Training
Education
Norfolk State University 1992 — 2007
Bachelors, Mass Communications - Broadcast
Credit Suisse March 2014 - August 2014
Portfolio Recovery Associates, Inc. June 2012 - August 2012
Portfolio Recovery Associates, Inc. June 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2014 — 2016
Master of Business Administration (MBA), Consulting, GMAT 750
Randolph-Macon Woman's College 2009 — 2013
Bachelor of Arts (B.A.), Economics, Finance/Physics, 3.954, Valedictorian
Bank of America February 2013 - Present
JP Morgan Chase February 2012 - February 2013
Portfolio Recovery Associates, Inc. September 2004 - October 2011
Skills
Process Improvement, Financial Analysis, Credit, Risk Management, Banking, Credit Cards, Credit Risk, Vendor Management, Financial Services, Strategic Planning, Loans, Call Centers, Team Building, Management, Credit Analysis, Financial Risk, Business Analysis, Microsoft Office, Analysis, Microsoft Excel, Leadership, Customer Service
Education
Union University 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership, 3.2
Mississippi Gulf Coast Community College 2001 — 2002
Associate's degree, Accounting, 3.4
Portfolio Recovery Associates, Inc. January 2013 - Present
Portfolio Recovery Associates January 2013 - Present
Skills
Event Planning, Account Management, Customer Service, Leadership, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Sales, Training, Time Management, Outlook, Customer Satisfaction, Team Building
Education
The University of Memphis 2009 — 2014
Bachelors in Professional Studies, Health/Health Care Administration/Management
Ricoh Americas Corporation August 2015 - Present
Portfolio Recovery Associates, Inc. July 2013 - August 2015
Portfolio Recovery Associates, Inc. March 2011 - June 2013
Old Dominion University October 2006 - October 2008
Angel Wings Medical Transport July 2005 - August 2006
Riddick's Folly House Museum June 2004 - July 2005
Skills
Customer Service, Microsoft Office, Time Management, Data Entry, Call Centers, Office Equipment, Social Media, Office Administration, Close Attention to..., Teamwork, Telephone Skills, Adobe Acrobat, Customer Satisfaction, Computers, Internet, Call Center, Multitasking Skills, Written Correspondence, Analytical Skills, Financial Services, Twitter, Tumblr, Instagram, Facebook, Pinterest
Education
Norwich University 2013 — 2015
Master of Arts (MA), Diplomacy
Old Dominion University 2006 — 2010
Bachelor Of Science, Psychology
Navy Federal Credit Union February 2014 - Present
Tata Consultancy Services May 2013 - February 2014
ActiveHealth Management February 2012 - October 2012
USA TODAY August 2011 - February 2012
ServiceLink September 2010 - May 2011
Portfolio Recovery Associates, Inc. November 2009 - September 2010
Skills
Access, Risk Management, Leadership, Forecasting, SDLC, SharePoint, Management, Business Process, Software Documentation, Project Planning, Testing, Budgets, Agile Methodologies, Microsoft Office, Performance Management, Microsoft Excel, Business Analysis, Teamwork, Vendor Management, Process Improvement, Analysis, Business Intelligence, Financial Analysis, Scrum
Education
Strayer University 2007 — 2009
MBA, Finance
Old Dominion University - College of Business and Public Administration 2003 — 2005
B.S., Business Management
Showoff/Envy Music November 2013 - Present
Right Management July 2013 - November 2013
Credit Concepts Inc. August 2012 - June 2013
Portfolio Recovery Associates, Inc. February 2012 - August 2012
Skills
Critical Thinking, Leadership, Higher Education, Customer Service, Public Speaking, Computer Hardware, Windows 7, Microsoft Office, PowerPoint, Time Management, Access, Adult Education, Training, Microsoft Word, E-Learning, Networking, Student Affairs, Microsoft Excel, Data Entry, Conflict Resolution
Education
Milwaukee Area Technical College 2009 — 2011
None, General Education Credits
Portfolio Recovery Associates, Inc. May 2013 - July 2014
Enterprise Rent-A-Car September 2004 - October 2011
Lone Star Steakhouse March 2003 - August 2004
Skills
Sales, Customer Service..., Marketing, Training Leadership, Customer Retention, Sales Operations, Customer Satisfaction, CRM, Sales Presentations, Training, Sales Process, Direct Sales, Account Management, Time Management, Leadership, Customer Service
Education
Radford University 1998 — 2002
Bachelor's degree, Anthropology/Sociology
Anthem, Inc. July 2014 - Present
Portfolio Recovery Associates, Inc. June 2013 - July 2014
Kelly Mitchell Group, Inc. June 2008 - April 2012
Skills
Microsoft Excel, Recruiting, Microsoft Office, Outlook, Human Resources, Customer Service, Microsoft Word, Lotus Notes, Applicant Tracking..., Payroll, Data Entry, Process Improvement, Training, Employee Relations, Call Centers, Team Leadership, Team Building, PowerPoint, Public Speaking, Time Management, Project Management, Healthcare, Access, Event Planning, Teamwork, Problem Solving, Office Administration, Spreadsheets, Research, Budgets, Vendor Management, Event Management, Office Management, SharePoint, Accounts Payable, Visio, Social Media, Invoicing, Community Outreach, Analysis
Education
Southern New Hampshire University 2015 — 2016
Bachelors of Arts in Communications
Portfolio Recovery Associates, Inc. June 2013 - Present
Portfolio Recovery Associates, Inc. August 2010 - June 2013
Skills
Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Access, Peer Mentoring, Employee Training, SharePoint, Call Centers, Financial Services, Customer Service, Banking, Data Entry, Networking
Education
Tidewater Community College
Associate of Arts and Sciences (AAS), Information Technology, A
Ferguson Enterprises January 2015 - Present
Portfolio Recovery Associates, Inc. July 2013 - January 2015
Virginia Commonwealth University July 2011 - July 2013
Suffolk Public Schools July 2010 - July 2011
Ferguson Enterprises June 2008 - July 2010
Ferguson Enterprises November 2006 - May 2008
Southern Market 2003 - 2006
Digiblink, Inc. 1998 - 2003
Hanesbrands Inc. 1995 - 1998
Skills
Government Compliance, Public Administration, Public Finance, Higher Education..., K-12, Non-profit..., Process Improvement, Business Analysis, Business Intelligence, Change Management, Data Analysis, Documentation, Performance Reporting, Databases, Visual Basic, Business Objects, Sungard, SQL Server, Cognos, SAS, SQL, SAP, SPSS, ERP, Software Documentation, Instructional Design, Marketing, Vendor Management, Management, Training, Integration, Higher Education, Visio, Microsoft SQL Server, Report Writing
Education
California Southern University 1997 — 1999
MBA, International Business
North Carolina State University 1986 — 1990
BVD, Visual Design
Old Dominion University January 2015 - Present
Portfolio Recovery Associates, Inc. October 2013 - December 2014
Gold Key Resorts July 2013 - October 2013
Glasser and Glasser, PLC 2011 - 2013
Skills
Legal Research, Legal Writing, Legal Assistance, PACER, Creditors' Rights, Lexis, Legal Issues, Property Law, LexisNexis, Public Speaking
Education
Old Dominion University 2014 — 2016
Master of Arts (M.A.), Rhetoric and Composition/Writing Studies
Old Dominion University 2014 — 2016
Master of Arts (M.A.), Rhetoric and Composition/Writing Studies
Virginia Commonwealth University 2007 — 2011
Bachelor of Arts (B.A.), English
Strayer University October 2014 - Present
Tidewater Community College January 2014 - Present
Tokpa Consulting LLC June 2013 - Present
NAVSEA June 2010 - Present
e-Crime Bureau® March 2013 - May 2013
Old Dominion University January 2010 - June 2010
Portfolio Recovery Associates, Inc. June 2009 - August 2009
Portfolio Recovery Associates June 2009 - August 2009
Old Dominion University August 2008 - May 2009
U. S Navy December 2004 - September 2008
Skills
CMA, Supervising, Aviation, FAR, Business Strategy, Matlab, Certified Internal..., CIA, CFE, Military, Mergers, Data Analysis, Certified Fraud Examiner, Budgets, Government Contracting, Internal Audit, Accounting, Access, Training, Management, Auditing, Internal Controls, Finance, Operations Management, Financial Analysis, Mergers
Education
Old Dominion University 2008 — 2010
Master of Business Administration (MBA), Finance/Econ Valuation
Old Dominion University 2008 — 2010
MBA, Master's of Business Administration; Finance
Saint Leo University 2005 — 2008
Bachelor of Art, Business Administration; Accounting
Self-employed November 2011 - Present
Vadney Kim Designs November 2011 - Present
Portfolio Recovery Associates, Inc. September 2006 - Present
Skills
Fashion, Product Design, Fashion Shows, Fashion Jewelry, Fashion Design, Jewelry, Trend, Trend Analysis, Apparel, Textile Design, Styling, Fashion Illustration, Trend Forecasting, Luxury Goods, Sketching, Jewelry Design, Creative Direction, Photo Shoots, Wardrobe, Personal Shopping, Private Label, Handmade Jewelry, Fashion Photography, Retail Sales, Sewing, Textiles, Merchandising, Wholesale, Makeup Artistry, Beauty Industry
Education
Norfolk State University 2003 — 2007
Marketing
Liberty Tax Service September 2013 - January 2014
Portfolio Recovery Associates, Inc. January 2010 - June 2012
Skills
Organizational..., Time Management, Microsoft Office, Employee Training, Credit Analysis, Customer Service, Performance Management
Education
Alpha Real Estate 2014 — 2014
Certificate to become Real Estate Agent
Thomas Nelson Community College 2013 — 2014
Associate of Science (A.S.), Business Administration, Management and Operations
Dollar Tree Stores June 2015 - Present
PRA Group (Nasdaq: PRAA) July 2014 - June 2015
Portfolio Recovery Associates, Inc. September 2012 - July 2014
Navy Exchange Service Command May 2011 - August 2011
Merrill Lynch May 2010 - September 2010
Skills
Management, Financial Analysis, Managerial Finance, Analysis, Logistics, Leadership, Access, Risk Management, Data Analysis, Insurance, Process Improvement, Banking, Finance, Budgets, Accounting, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint
Education
Old Dominion University 2007 — 2012
Bachelor's degree, International Business/Finance
Princess Anne High School 2003 — 2007
Diploma, Business
BMW (in partnership with Hudson RPO) February 2014 - Present
Macquarie Group (in partnership with Hudson RPO) April 2013 - Present
PCAOB (in partnership with Hudson RPO) December 2012 - March 2013
SNI Companies August 2010 - October 2012
Marco & Associates October 2009 - July 2010
Portfolio Recovery Associates, Inc. April 2009 - June 2009
OfficeTeam September 2008 - February 2009
Skills
Interviewing, Talent Acquisition, Account Management, Hiring, Resume Writing, Recruiting, Career Counseling, Career Development..., Client Counseling, Client Development, Direct Sales, Mock Interviews, Telephone Interviewing, Temporary Placement, Interviews, Human Resources, College Recruiting, Business Networking, Leadership, Sourcing, Applicant Tracking..., Internet Recruiting, Executive Search, Technical Recruiting, Permanent Placement, Talent Management, Staffing Services, Employee Benefits, Benefits Negotiation, Screening, Start-ups, Cold Calling, Temporary Staffing, Contract Recruitment, Management, Onboarding, Job Coaching
Education
The John Marshall Law School 2005 — 2008
Juris Doctorate, Law
University of Illinois at Urbana-Champaign 2001 — 2005
B.A., French
St. Francis High School 1997 — 2001
St. Michael's 1987 — 1997
Portfolio Recovery Associates, Inc. June 2012 - August 2012
Bank of Ayudhya September 2008 - July 2011
General Electric July 2006 - August 2008
Deloitte Touche Tohmatsu Chaiyos 2005 - 2006
ExxonMobil 2005 - 2005
Skills
Corporate Finance, Variance Analysis, Strategic Financial..., Process Improvement
Education
The College of William and Mary - The Mason School of Business 2011 — 2013
Master of Business Administration (MBA), Finance
Thammasat University 2001 — 2004
Bachelor of Business Administration (B.B.A.), Accounting
Sprint August 2012 - Present
Affordable Stylez by Brittany February 2004 - Present
Diamond Resorts International June 2010 - February 2012
Affordable Stylez by Brittany February 2004 - February 2012
Wyndham International May 2009 - June 2010
Portfolio Recovery Associates, Inc. October 2008 - April 2010
Skills
Customer Service, Small Business, Public Speaking, Microsoft Office, Coaching, Strategic Planning, Water Damage, Team Building
Education
Tidewater Tech-Trades 2005 — 2006
Certificate, Medical/Clinical Assistant
Portfolio Recovery Associates, Inc. July 2012 - Present
Affiliated Computer Services Inc. (A Xerox Company) - formerly EDS and Towers Perrin July 1999 - July 2012
Education
Norfolk State University 1993 — 1998
Sociology
PRA Group (Nasdaq: PRAA) October 2014 - Present
PRA Group (Nasdaq: PRAA) February 2014 - October 2014
Portfolio Recovery Associates, Inc. August 2011 - February 2014
Portfolio Recovery Associates, Inc. January 2010 - July 2011
Serco, Inc November 2007 - July 2009
Fleet and Family Support Center August 2007 - November 2007
Skills
Budget, Strategic Planning, Change Management, Public Speaking, Leadership, Program Management, Time Management, Public Relations, Process Improvement, Team Building, Performance Management, Coaching, Management, Strategy, Recruiting, Marketing Strategy, Analysis, Interviews, Teaching, Nonprofits, Microsoft Word, Operations Management, Data Analysis, Organizational..., Customer Service, Budgets, Event Management, Social Media, Project Management, Training, Marketing, Team Leadership, Account Management, System Administration, E-Learning, Teamwork, Onboarding, Vendor Management, Software Documentation, Forecasting, Employee Training, Human Resources, Outlook, Project Planning, Fundraising, Microsoft Office, Leadership Development, Call Centers, Customer Satisfaction, PowerPoint
Education
National University 2004 — 2006
Masters, Business Administration
Western Kentucky University 1996 — 2000
Bachelors, Economics
Portfolio Recovery Associates, Inc. March 2011 - Present
BlueCross BlueShield of Tennessee September 2009 - March 2011
Amerigroup Corporation October 2004 - May 2009
CIGNA October 2002 - October 2004
Corning Cable Systems April 1998 - October 2002
Skills
Talent Acquisition, Employee Benefits, Executive Compensation..., Compensation & Benefit, Employee Relations, HRIS, Talent Management, Deferred Compensation, Succession Planning, Onboarding, Workforce Planning, Performance Management, Applicant Tracking..., Human Resources, Benefits Administration, Temporary Placement, Employee Engagement, HR Policies, HR Consulting, Recruiting, PeopleSoft, Organizational..., Training, College Recruiting, Executive Pay, New Hire Orientations, Hiring, Personnel Management, FMLA, Business Networking, Executive Networking
Education
Ohio University 1996 — 1998
MA, HR, Communications
Stonehill College 1992 — 1996
BSBA, Business Administration
Massabesic High School
Capital One March 2012 - Present
Portfolio Recovery Associates, Inc. February 2010 - March 2012
AppleOne April 2008 - January 2010
AppleOne Employment Services 2008 - 2010
Wells Fargo June 2005 - October 2007
Chrysler Financial May 2001 - July 2005
Skills
Credit Analysis, Talent Acquisition, New Business Development, Management, Recruiting, Sourcing, Negotiation, Leadership Development, Leadership, Account Management, Call Center, Credit, Time Management, Process Improvement, Hiring, Sales, Employee Relations, Onboarding, Applicant Tracking..., Coaching, Customer Satisfaction, Operations Management, Collections, Customer Service, Employee Benefits, Employee Training, Training, Call Centers, Performance Management, Selling, Temporary Placement, Vendor Management, Technical Recruiting, Cold Calling, Interviews
Education
Penn State University 1996 — 2000
B.S., Administration of Justice
Movement Mortgage, LLC July 2015 - Present
Portfolio Recovery Associates, Inc. January 2014 - 2015
Supreme Lending August 2013 - December 2013
Financemyhome.com January 2013 - August 2013
Nationstar Mortgage 2005 - 2012
Aaron's, Inc 1991 - 2005
Skills
Management, Loan Origination, Collections, Foreign Languages, Mortgage Lending, Refinance, Finance, Foreclosures, Coaching, Operations Management, Employee Training, Investments, Leadership, Customer Service, Store Management, P&L Management, Store Operations, Team Building, Forecasting, Negotiation, Budgets, Project Planning, Project Management, Credit Analysis, Account Management, Sales Management, Call Center Management, Team Leadership, Effective Communicator, Recruiting, New Business Development, Financial Analysis, Mortgage Banking, FHA, Short Sales, Lien Assignments, Settlement Negotiations, Accounts Receivable, Customer Satisfaction, Customer Retention, Contract Negotiation, Teamwork, Acquisition Integration, Inventory Control, Inventory Management, Hiring Personnel, New Hire Training, Investment Properties, Underwriting, Spanish
Education
Richmond, The American International University in London
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Priority Staffing Solutions, Inc. January 2013 - Present
Portfolio Recovery Associates, Inc. January 2013 - May 2013
Bank of America April 2005 - November 2011
Education
Strome College of Business 2011 — 2013
Bachelor of Science, management, public speaking, corporate fiance, english composition
Tidewater Community College 2008 — 2011
Associates in Science, bussiness law, finance, economics, accounting, public speaking
Portfolio Recovery Associates, Inc. April 2011 - January 2013
Robert Half International November 2010 - December 2010
Artur Davis 2010 April 2010 - June 2010
Noah's Park Children Learning Center June 2006 - April 2010
The Stewart Organization May 2006 - May 2007
Skills
Customer Service, Data Entry, Microsoft Office, Financial Statement..., Financial Instruments, Global Financial..., Managerial Finance, Accounting, Entrepreneurial Finance, Investment and..., Access, Research, Time Management, PowerPoint, Global Finance, Databases, Microsoft Word
Education
South University 2010 — 2013
Master of Business Administration (M.B.A.), Finance, General
University of Montevallo 2005 — 2009
Bachelor of Business Administration, Management Information Systems
Huron Consulting Group August 2013 - Present
College of William and Mary August 2011 - May 2013
Portfolio Recovery Associates, Inc. May 2012 - August 2012
Capgemini July 2010 - July 2011
Oracle September 2005 - July 2010
Skills
Business Process..., Regression Testing, Data Analysis, SQL, ERP, Product Development, ADP Payroll, PeopleSoft, PeopleTools, PeopleCode, VBA, Problem Solving, System Testing, Analytical Skills, Databases, SQR, Quality Assurance, Requirements Gathering, Requirements Analysis, Software Project..., Enterprise Software, Management, Business Analysis, Oracle, SDLC
Education
The College of William and Mary - The Mason School of Business 2011 — 2013
MBA, Consulting
Malaviya National Insitute of Technology Jaipur 2001 — 2005
B.Tech, Electronics & Communications
Portfolio Recovery Associates, Inc. February 2013 - Present
Shelby Football Officials Association June 2010 - Present
Shelby Football Officials Association June 2010 - Present
Pelham Athletic Association October 2011 - October 2013
Big Lots October 2008 - September 2012
DataFax, Inc. March 2011 - May 2012
AT&T Advertising Solutions June 2009 - January 2011
Universal Exports 2008 - 2009
Jefferson Shelby Youth Football League 1997 - 2009
OneCommand November 2006 - October 2008
Skills
New Business Development, Executive Level Selling, Value-based Selling, Advertising Consulting, Brand Loyalty, Phone Etiquette, Major Accounts, ADP, Advertising, CXO, Value Based Selling, Account Management, ADP Payroll, Lead Generation, Sales, B2B, Cold Calling, Business Development, Team Building, Negotiation, Sales Presentations, Management, Email Marketing, Sales Management, Public Speaking, Selling, Leadership, Marketing, Sales Operations, Contract Negotiation, Customer Retention, Customer Satisfaction, Direct Marketing, Training, Strategic Partnerships, Digital Media, Recruiting, Salesforce.com, Marketing Strategy, Social Networking, Strategic Planning, Social Media, Solution Selling, Sales Process, Customer Service, Mergers & Acquisitions, Team Leadership, Direct Sales, Market Planning
Education
University of Alabama 1978 — 1982
BA, History, English
Bacardi May 2013 - Present
Baker Distributing Company June 2011 - May 2013
QinetiQ North America May 2010 - December 2010
Express Employment Professionals December 2009 - May 2010
Portfolio Recovery Associates, Inc. January 2007 - October 2009
Skills
Recruiting, Human Resources, Onboarding, Military, Executive Development, Employee Relations, Applicant Tracking..., Talent Acquisition, Temporary Placement, Training, Organizational..., Negotiation, Personnel Management, Payroll, Employee Benefits, Management, Job Descriptions, Vendor Management, Temporary Staffing, HRIS, FMLA, Performance Management
Education
Saint Leo University 2008 — 2012
BA, Business Management
Cook High School 2000 — 2004
HS Diploma
Portfolio Recovery Associates, Inc. October 2013 - Present
The Boozer Law Firm June 2008 - January 2012
Skills
Legal Research, Litigation, Criminal Law, Legal Writing, Civil Litigation, Courts, Commercial Litigation, Mediation, Family Law, Westlaw, Hearings, Trials, Criminal Defense, Arbitration, Legal Assistance, Motions
Education
Texas Southern University—Thurgood Marshall School of Law 2001 — 2004
Doctor of Law (JD), Law
The UPS Store October 2013 - August 2014
Portfolio Recovery Associates, Inc. November 2012 - September 2013
Clark Nexsen November 2008 - June 2012
Virginia Employment Commission September 2008 - November 2008
OppInc. One-Stop Workforce Center April 2005 - April 2008
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Research, Photoshop, Outlook, Access, Human Resources, Project Planning, Team Building, Adobe Acrobat, Interviews, Team Leadership, Leadership, Strategic Planning, Government, Public Speaking
Education
Old Dominion University 2001 — 2004
Bachelor of Science, Human Services Counseling
Tidewater Community College 1997 — 2001
Associate of Science, Social Science
Portfolio Recovery Associates, Inc. September 2013 - Present
Phantom Eagle LLC November 2006 - September 2013
Air and Space Operations Center (AOC) Weapons System 2006 - 2006
Gemini Industries 2006 - 2006
US Air Force 1996 - 2000
Skills
NetApp, VMware ESX, System Administration, Information Assurance, Security+, VMware, Citrix, Active Directory, C&A, Windows Server, Configuration Management, C2 Systems, Solaris, Cisco Technologies, TCP/IP, Switches, Requirements Analysis, Systems Engineering, Requirements Management, Integration, Network Security, Computer Security, Testing, DoD, Network Engineering, Cisco IOS, DNS, Disaster Recovery, Enterprise Architecture, Network Architecture, Operating Systems, Security, Security Clearance, Servers, Storage Area Networks, System Architecture, Troubleshooting, Unix, VMware Infrastructure, Virtualization, vSphere, Storage, NAS, VDI, DHCP, Antivirus, Cisco Nexus, Network Administration, Hardware, Firewalls
Education
St. Leo University 2005 — 2008
B.S., Computer Information Systems
Loyola College in Maryland 1994 — 1995
Hematology & Oncology Associates of Alabama 2013 - Present
Portfolio Recovery Associates, Inc. September 2012 - October 2013
AlliedBarton Security Services December 2010 - September 2012
Kelly Services February 2001 - December 2010
Skills
Recruiting, Training, Management, Screening, Personnel Management, Job Descriptions, Temporary Placement, Human Resources, Interviews, CRM, Applicant Tracking..., Technical Recruiting
Education
Strayer University 2010 — 2012
MS, Human Resources Management
University of Alabama at Birmingham 1995 — 1999
BS, Human Resource Management
Portfolio Recovery Associates, Inc. July 2015 - Present
Portfolio Recovery Associates May 1999 - October 2014
Portfolio Recovery Associates, Inc. May 1999 - October 2014
Portfolio Recovery Associates, Inc. May 1999 - October 2014
Wal-Mart Inc August 1992 - March 1998
Skills
Employee Relations, Human Resources, Onboarding, Performance Management, Succession Planning, Interviews, Recruiting, Applicant Tracking..., Employee Benefits, Talent Management, Temporary Placement, Talent Acquisition, HRIS, Workforce Planning, Employee Engagement, New Hire Orientations, Deferred Compensation, Benefits Administration, Organizational..., Employee Relations..., Criminal Background...
Education
strayer University 2013 — 2014
Bachelor's degree, Employment Law
Oral Roberts University
Associate's degree, Theology/Theological Studies
Virginia Beach Convention and Visitors Bureau November 2014 - Present
Virginia Beach Convention and Visitors Bureau August 2014 - November 2014
City of Virginia Beach November 2011 - July 2014
NatraLawn of America March 2011 - January 2013
Norfolk Public Schools January 2009 - November 2011
Portfolio Recovery Associates February 2008 - January 2009
Portfolio Recovery Associates, Inc. March 2003 - February 2008
Norfolk Public Schools September 2000 - March 2003
Norfolk Public Schools December 1995 - September 1998
Skills
Curriculum Development, Call Center, Educational Technology, Training & Development, Sales Management, Offshoring, Achieve Global Certified, Franklin Covey, CompTIA A+ Certification, Mac OS X, Windows XP Professional, SharePoint, AV, Android, iOS, iPad, iPhone, iMovie, Rugby, Wrestling, Call Centers, Employee Training, Team Building, Human Resources, XP, Windows XP, Training, Sales, Recruiting, Onboarding, Leadership Development, Coaching, OS X, Staff Development, Public Speaking, Interviews, Organizational..., Employee Relations, Hiring, Customer Service, Teaching, Adult Education, Process Improvement, New Hire Orientations, Analysis, Outlook, Instructor-led Training, Curriculum Design, Talent Management, Management
Education
Norfolk State University 1994 — 1995
MAT, Education
Mary Washington College 1990 — 1994
BA, Dramatic Arts
AAA Tidewater July 2010 - Present
QVC September 2006 - February 2007
Portfolio Recovery Associates, Inc. April 2002 - August 2005
Skills
Microsoft Word, Accounting, Microsoft Office, Bookkeeping, Accurate Data Entry, typing
Education
Tidewater Community College 2005 — 2011
Business Administration
Glasser and Glasser May 2009 - January 2014
Portfolio Recovery Associates, Inc. September 2001 - July 2007
United States Army June 1986 - May 2000
Skills
Recruiting, Leadership Development, Performance Management, Talent Management, Succession Planning, Employee Engagement, Talent Acquisition, Human Resources, Employee Benefits, Deferred Compensation, Onboarding, Change Management, HRIS, Training, Call Centers, Leadership, Management, Policy, Customer Service, Microsoft Excel, Public Speaking, Team Building, Microsoft Office, Process Improvement, Sales
Education
Lansing Community College 1986 — 1987
General Studies
Bath High School 1985 — 1986
Diploma, General Studies
Portfolio Recovery Associates, Inc. December 2003 - Present
Portfolio Recovery Associates December 2003 - January 2009
Education
The College of William and Mary - Marshall Wythe Law School 1986 — 1989
J.D., Law
University of Mary Washington 1982 — 1986
B.A., Political Science
Portfolio Recovery Associates, Inc. September 2011 - Present
Wolters Kluwer February 2008 - September 2011
Wolters Kluwer February 2001 - February 2008
Wolters Kluwer October 1998 - February 2001
Wolters Kluwer September 1997 - October 1998
Zurich North America October 1989 - September 1997
Skills
Leadership, SDLC, Visio, Agile Methodologies, SharePoint, Requirements Analysis, Business Analysis, Software Project..., Scrum, Requirements Gathering, Waterfall, Vendor Management
Education
Learning Tree International 2006 — 2006
Certification, Business Analysis
Learning Tree International 2006 — 2006
Certification, Software Engineering
Roosevelt University 1990 — 1996
BA, Journalism, English
Oakton Community College 1981 — 1983
Associates, Liberal Arts
Fig Stores May 2014 - Present
Larrymore Organization, Inc April 2013 - May 2013
Portfolio Recovery Associates, Inc. February 2012 - April 2013
ECPI University August 2011 - October 2011
Davidson, Breen, & Doud, P.C. January 2008 - September 2008
G. Sal Gani August 2006 - May 2008
Skills
Legal Writing, Human Relations, Communication Skills, Social Media Marketing, Social Media, Marketing Strategy, Legal Services, Legal Research, Legal Documents, Transcription, Courts, Calendars, Document Preparation, Legal Support, MS Office Suite, Social Marketing, Social Networking, Westlaw, LexisNexis, Abacus, Time Management, Outlook, Business Correspondence, Microsoft Office, WordPerfect, Data Entry, Office Management, Telephone Skills, Administration, PowerPoint, Word, Research, Spreadsheets, Excel, Records Management, Scheduling, Writing, Teamwork, Access, Public Speaking, Customer Service, Calendaring, Confidentiality, Documentation, Internet Research, Pleadings, Customer Relations, English, Editing, Android
Education
Lansing Community College 2006 — 2009
Paralegal Studies, Paralegal Studies
ECPI University Virginia Beach, Va. 2011 — 2014
Bachelor, Business Administration
ECPI University Greenville 2011 — 2011
Bachelors of Science, Business Administration
Portfolio Recovery Associates 2014 - Present
Portfolio Recovery Associates, Inc. 2009 - Present
Skills
Business Analysis, SQL, Requirements Analysis, SDLC, Microsoft SQL Server, Oracle, Vendor Management, Project Management, Business Intelligence, Java, Process Improvement, Windows
Education
Roosevelt University 2004 — 2006
BS, Finance
McHenry County College 2001 — 2002
Portfolio Recovery Associates, Inc. April 2011 - Present
Kaufman, Englett & Lynd September 2010 - April 2011
Skills
Litigation, Legal Research, Legal Writing, Civil Litigation, Courts, Westlaw, Commercial Litigation, Corporate Law, Trials, Mediation, Legal Assistance
Education
Stetson University College of Law 2007 — 2010
Portfolio Recovery Associates, Inc. 2010 - 2013
Chesapeake Insurance Group April 2006 - December 2008
Skills
Underwriting, Bonds, Risk Management, Surety Bonds, Mortgage Lending, Real Estate
Education
Mount Aloysius College 1990 — 1994
BS, Public Administration
IBM Global Business Process Services January 2014 - Present
Portfolio Recovery Associates, Inc. March 2013 - December 2013
Rand McNally Inc July 2006 - March 2013
Rand McNally February 2004 - July 2006
Anixter Inc March 2003 - February 2004
Anixter 2000 - 2003
Bond Technologies Inc March 1999 - March 2000
Bond 1997 - 2000
Skills
HP Quick Test Pro(QTP), IBM Rational..., HP Quality Center, QTP, Testing, Quality Assurance, Automation, SQL, Test Planning, Test Cases, Visual Basic, Eclipse, IBM AppScan, Rational Performance..., Quality Center, Scrum, Agile Methodologies, IBM Certified, Software Development, Microsoft SQL Server, Visual Studio, Test Automation, Web Applications, Web Services, Manual Testing, Performance Testing
Education
IBM Certification course 2012 — 2012
IBM Rational Performance Tester Certification, Performance Tester
Oakton Community College 1994 — 1996
Computer Science
Rebus Consulting Inc
Ukraine Donetsk 1987 — 1991
Bachelor of Science (BS), Electrical and Electronics Engineering
Positec 2012 - Present
QVC September 2010 - March 2012
Waste Management September 2007 - December 2009
Portfolio Recovery Associates, Inc. April 2006 - April 2007
Skills
Customer Satisfaction, Problem Solving, Analytical Techniques, Data Entry, Customer Service, Credit, Training, Call Center, Training & Development, Coaching, Team Leadership, Organizational...
Education
Strayer University 2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Strayer University (VA) 2008 — 2012
Bachelors of Arts, Business Administration, 3.6
Strayer University (VA) 2008 — 2010
Associates of Arts, Business Administration
Old Dominion University 1996 — 1998
PRA Group (Nasdaq: PRAA) February 2015 - Present
Portfolio Recovery Associates, Inc. August 2011 - February 2015
SunTrust Bank February 2009 - August 2011
SunTrust Bank October 2005 - January 2009
Education
The College of William and Mary - The Mason School of Business 2009 — 2012
MBA, Business Administration
University of Virginia 1999 — 2003
Cummins, Inc March 2011 - Present
Portfolio Recovery Associates, Inc. June 2009 - March 2011
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1994 — 1999
BS, Marketing
Oakstone Publishing March 2013 - Present
Portfolio Recovery Associates, Inc. October 2012 - March 2013
AT&T Advertising Solutions September 2009 - October 2012
Skills
Advertising Sales, Cold Calling, Online Advertising, Google Adwords, B2B, PPC, Salesforce.com, Lead Generation, Account Management, Advertising, Direct Sales, Sales
Education
Southern Union State Community College 2006 — 2008
Portfolio Recovery Associates, Inc. December 2006 - April 2010
Skills
Business Process..., Process Improvement, Small Business..., Project Management, Customer Service, Customer Satisfaction, Customer Experience, Call Centers, Call Center Development, Leadership, Team Leadership, Leadership Development, Organizational..., Training, Employee Training, Training & Development, Management, Change Management, Operations Management, Time Management, Team Building, Team Management, Team Motivation, Debt Collection, Small Business Online..., Social Media Marketing, Soft Skills, Performance Management
Education
Milwaukee Area Technical College 2014 — 2016
Associate's Degree, eBusiness Technology Analyst
Crescent Bank & Trust October 2011 - Present
Portfolio Recovery Associates, Inc. October 2010 - June 2011
Rutter Mills LLP April 2009 - May 2010
Lulu's Cafe, Los Angeles, CA 2008 - 2009
Skills
CaseLogistix, Trials, Civil Litigation, Westlaw, Employee Relations, Corporate Law, Legal Assistance, Budgets, Timeslips, Legal Writing, Pleadings, Legal Research, SAEGIS, Courts, Lexis, Document Drafting, Document Review, Criminal Law, Legal Documents, Legal Solutions Plus, Docketing, Litigation, Intellectual Property, Mediation
Education
Old Dominion University 2009 — 2009
Certificate, Paralegal
Virginia Commonwealth University 1999 — 2003
Bachelor of Fine Arts, Fashion Merchandising
Portfolio recovery associates, PRA Group September 2014 - Present
Portfolio Recovery Associates, Inc. January 2009 - September 2014
Skills
Oracle, SQL, Database Design, SDLC, PL/SQL, ETL Tools, Data Flux, Agile Methodologies, Data Integration, Data Modeling, Informatica, ETL, Erwin, Microsoft SQL Server, Data Migration, Requirements Analysis, Visio, Business Analysis, Software Development, Integration, Programming, Performance Tuning, Databases, Software Documentation
Education
CRIM Institute of Management
Master of Business Administration (MBA)
Kendriya Vidyalaya
Old Dominion University
Master of Business Administration (MBA)
St, Joseph Convent
Progreso Financiero April 2013 - Present
Global Acceptance Credit Company February 2009 - March 2013
Portfolio Recovery Associates, Inc. January 2007 - January 2009
Global Acceptance Credit Company January 2002 - January 2007
Citicards 1995 - 2002
Skills
Call Center, Credit, Contract Negotiation, Operations Management, Call Centers, Performance Management, Leadership, Banking, Change Management, Forecasting, Vendor Management, Credit Cards, Strategic Planning, Executive Management, Analytics, Microsoft Word, Cross-functional Team..., Coaching, Risk Management, Outlook, Microsoft Excel, Microsoft Office, Process Improvement, Leadership Development, Loans, Customer Service, Team Building, Financial Services, Hiring, Accounts Receivable
Education
The University of Texas at Arlington
Patrick's Glass September 2014 - Present
Portfolio Recovery Associates, Inc. October 2013 - August 2014
Burgess Snyder Indusries Inc August 2007 - March 2013
Pella Windows and Doors of Virginia May 2005 - August 2007
Skills
Project Management, Construction Management, AutoCAD, Project Estimation, Project Planning, Engineering, Facilities Management, Process Scheduler, Contract Management, Budgets, Contractors, Contract Negotiation, Leadership, Construction
Education
Old Dominion University 2003 — 2005
Mechanical Engineering
PVCC 2001 — 2003
Mechanical Engineering
Virginia Polytechnic Institute and State University 2000 — 2001
Mechanical Engineering
LoanCare, A ServiceLink Company March 2015 - Present
LoanCare, A ServiceLink Company August 2014 - Present
LoanCare, A ServiceLink Company August 2014 - Present
Court of Appeals of Virginia June 2013 - August 2013
Office of the Chief Staff Attorney of the Virginia Supreme Court May 2013 - June 2013
Portfolio Recovery Associates, Inc. June 2012 - August 2012
Glasser & Glasser, PLC May 2011 - August 2011
Skills
Legal Research, Legal Writing, Litigation, Creditors' Rights, Spanish, Legal Assistance, Editing, Courts, Policy Analysis, Research, Nonprofits, Mediation, Westlaw, Corporate Law, Lexis, Community Outreach, Public Speaking, Public Policy
Education
Regent University School of Law 2011 — 2014
Doctor of Law (J.D.), Law
Virginia Polytechnic Institute and State University 2007 — 2011
Bachelor of Arts (B.A.), History
Portfolio Recovery Associates, Inc.
Skills
Debt Collection, Skip Tracing, Credit, Call Center, Accounts Receivable, Office Administration, Customer Service, Dictaphone, Banking, Government, Journalism, Negotiation, Outlook, Problem Solving, Telecommunications, Wireless, Word
Education
Norfolk State University
Norview High School
Stihl October 2005 - Present
Portfolio Recovery Associates, Inc. November 2001 - October 2005
Technicolor July 2000 - March 2001
Education
San Diego City College
RRY Law Firm July 2009 - Present
Apria Healthcare April 2008 - March 2009
Portfolio Recovery Associates, Inc. December 2006 - 2008
Skills
Customer-focused, Team-oriented, Problem Solving, Organization, Managerial, Computer-savvy, Ethics, Teamwork, Accounting, Leadership, Operations Management, Customer Satisfaction, Time Management, Business, Data Entry, Team Building, Microsoft Excel, Customer Service
Education
Norwich University 1989 — 1993
Business Administration and Management, General
Canisteo Central 1974 — 1978
Portfolio Recovery Associates, Inc. February 2009 - June 2012
Myers, Myers, and Myers Law Firm June 2006 - January 2008
Skills
FCDPA Certified, Microsoft Office, Negotiation
Education
Old Dominion University 2005 — 2008
Bachelor of Science, Political Science
Portfolio Recovery Associates, Inc. December 2004 - December 2007
Education
University of Phoenix 2008 — 2011
Associates, Associate of Arts
Tidewater Tech-Trades 2004 — 2005
Asociates, Computer Administrative Specialist
Portfolio Recovery Associates, Inc. May 2009 - Present
Education
Norfolk State University 1977 — 1981
Bachelor of Science (B.S.), Business Administration and Management, General
Portfolio Recovery Associates, Inc. October 2011 - Present
Harris Teeter August 2010 - October 2011
Unique Imaging Solutions, Inc. December 2010 - May 2011
Skills
Customer Satisfaction, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Sales, Microsoft Word, Call Center, Computers
Education
Old Dominion University - College of Business and Public Administration 2010 — 2015
Persuing Bachelor's, Marketing
Thomas Nelson Community College 2010 — 2010
Capstrat January 2015 - Present
Sherpa February 2014 - December 2014
Portfolio Recovery Associates, Inc. May 2012 - August 2012
Skills
Sourcing, Interviews, Human Resources, Onboarding, Recruiting, Applicant Tracking..., Process Improvement, Management, Deferred Compensation, Call Centers, Compensation Structures, Compensation & Benefit, Highly detail oriented, Leadership, Communication Skills, Compensation & Benefits, Talent Management, Temporary Placement, HRIS, Hiring, Employee Relations, Training
Education
Randolph-Macon Woman's College
Bachelor of Arts (B.A.), Business, 3.55
Tallwood High School
Advanced Degree, 3.95
Portfolio Recovery Associates, Inc. May 2012 - Present
Amerigroup Corporation August 2009 - June 2010
Alltel Wireless May 2006 - June 2009
Skills
* Type 45 wpm, * Experienced using...
Education
Tidewater Community College 2010 — 2013
Associate's degree, Accounting and Business/Management
Phoebus High School 1999 — 2003
High School/Secondary Diplomas and Certificates
Portfolio Recovery Associates, Inc. February 2011 - Present
Skills
Call Centers, Operations Management, Process Improvement, Vendor Management, Credit, Customer Service, Team Building, Risk Management, Leadership, Management, Banking, Performance Management, Training, Microsoft Excel, Credit Cards, Team Leadership, Financial Analysis, Outsourcing, Loans, Customer Satisfaction
Education
Union University
Bachelor's degree, Organizational Leadership
The University of Memphis
Portfolio Recovery Associates, Inc. February 2006 - Present
Hampton City Schools June 2003 - January 2006
Spiegel Group Tele Services Inc. September 2000 - October 2004
Education
Universidad del Sagrado Corazón 1978 — 1983
Bachelor's degree, Secretarial Sciences
Antilles High School 1974 — 1978
Portfolio Recovery Associates, Inc. March 2013 - Present
Wells Fargo Insurance Services 2012 - 2012
Media General October 2004 - December 2011
Skills
Certified Employee..., Employee Benefits, FMLA, Insurance, Americans with..., Benefits Administration, PeopleSoft, Employee Relations, Workers Compensation, Human Resources
Education
SUNY Oswego 1990 — 1994
Bachelor of Science (BS), Communications
Blackbaud January 2010 - Present
Benefitfocus June 2009 - January 2010
Benefitfocus May 2007 - June 2009
Portfolio Recovery Associates, Inc. May 2006 - May 2007
Loyola Enterprises March 2004 - May 2006
Skills
SSIS, T-SQL, Microsoft SQL Server, SSRS, Data Warehousing, Databases, .NET, SharePoint, C#, Oracle, PL/SQL, Analysis Services, Software Development, Database Administration, Web Applications, OLAP, Microsoft CRM, DTS, Dashboard
Education
Old Dominion University
Bachelor of Science in Business Administration, Information Technology
Portfolio Recovery Associates, Inc. 2010 - Present
Bank of America December 2003 - February 2009
NCO Financial Systems May 2001 - February 2003
Skills
Auditing, Sales, Highly motivated..., Financial Analysis, Spreadsheets, Microsoft Office, CICS, Credit Analysis, Written & Oral..., Teamwork, Munis, Collections
Education
Old Dominion University 2001 — 2003
Associate's degree, Computer and Information Sciences and Support Services
Kecoughtan High School 1998 — 2000
Advanced Diploma w/ Honors, High School/Secondary Diplomas and Certificates
City of Dallas September 2013 - Present
SAIC April 2011 - September 2013
Portfolio Recovery Associates, Inc. November 2009 - March 2011
Coca-Cola Enterprises March 2006 - October 2009
United States Marine Corps August 1996 - March 2005
Skills
Procurement, Program Management, Contract Management, Analysis, Management, Software Documentation, Leadership, Purchasing, Proposal Writing, Government, Supply Management, Negotiation, Outsourcing, Human Resources, Data Analysis, Security, Pricing, Market Research, Microsoft Excel, Testing, Strategic Sourcing, Policy, Government Procurement, Logistics, Contract Negotiation
Education
Strayer University
Acquisition and Contract Management
Portfolio Recovery Associates, Inc. October 2013 - Present
Johnson Controls May 2009 - January 2012
Phoenix Transformational Technologies, LLC August 2008 - May 2009
V.Richards Market April 2007 - August 2008
Banana Republic / Gap Inc. August 2006 - January 2007
Skills
Data Entry, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Quality Control
Education
Lawson State Community College-Birmingham Campus 2012 — 2015
Associate's degree, Mechatronics, Robotics, and Automation Engineering
P.D. Jackson-Olin 2005 — 2007
High School Diploma, General Studies
Gold Key Resorts January 2013 - Present
Sprint June 2011 - August 2012
Portfolio Recovery Associates, Inc. June 2010 - April 2011
West Corporation July 2008 - July 2009
Chuck E. Cheese’s June 2006 - February 2009
Limited Too October 2007 - February 2008
Skills
Microsoft Office, Windows
Education
Thomas Nelson Community College 2012 — 2013
Psychology
Norfolk State University 2007 — 2010
Psychology
Hampton High School 2003 — 2007
Advanced Studies Diploma
Portfolio Recovery Associates, Inc. December 2006 - April 2014
NCO Financial Systems May 2001 - March 2006
APAC Customer Services October 1997 - September 2000
Skills
Typing, Data Entry, Microsoft Office, Switchboard Operator, Front Office, Customer Service, Collections, Negotiation, Sales, Persuasion, Keen Listener, Accounting, Problem Solving, Oral & Written..., Analytics, Judgment, Enthusiast, Motivation, Organization, Decisiveness, Highly detail oriented, Assertiveness
Education
Norfolk State University 1977 — 1978
Undergraduate, Social Work, 2.8
Hampton High School 1973 — 1977
Diploma, Top 10% of Class
Portfolio Recovery Associates, Inc. December 2011 - Present
Crescent Bank & Trust August 2012 - October 2013
Avis Budget Group July 2011 - May 2012
Skills
Collections, Customer Service, Sales Operations, Sales Management, FDCPA, Microsoft Office
Education
Tidewater Community College 2014 — 2017