Experience
Kurt Salmon  July 2014 - Present
Goizueta Business School  April 2013 - April 2014
Emory University  August 2013 - December 2013
The Coca-Cola Company  June 2013 - August 2013
Emory University  January 2012 - May 2013
Goizueta Business School  May 2012 - April 2013
The Coca-Cola Company  June 2012 - August 2012
Safelite AutoGlass   June 2009 - August 2011

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Apptio, SAP, SharePoint, AS400 system, Microsoft Word, Event Planning, Team Management, Finance, Data Analysis, Business Strategy, Public Speaking, Corporate Finance, Leadership, Social Media, Consulting

Education
Emory University - Goizueta Business School   2010 — 2014
BBA, Information Systems and Operations Management and Strategy and Management Consulting

New Albany High School   2006 — 2010

Experience
Safelite Autoglass   July 2010 - Present
Go2IT Group  May 2012 - May 2012

Skills
Computer Hardware, Computer Repair, Computer Network..., Computer Consultation, Customer Service, Customer Support, Mobile Resource..., Kronos Timekeeping, Ghost Imaging, Windows 7, Windows XP Pro, Windows Server, Ubuntu

Education
Community College of Beaver County   2008 — 2010
Associate of Arts (AA), General Studies/Computer Support

Western Pennsylvania Cyber Charter School   2004 — 2008

Experience
Safelite AutoGlass   September 2014 - Present
Safelite AutoGlass   December 2013 - August 2014
Safelite AutoGlass   February 2013 - November 2013
Safelite AutoGlass   April 2012 - January 2013
Safelite AutoGlass   2009 - 2012
Safelite AutoGlass   2008 - 2009
Safelite AutoGlass   2007 - 2008
Safelite AutoGlass   2006 - 2007

Skills
Training & Development, Coaching and Leadership, Create Training Programs, Facilitate Training, Sales Presentations, Project Planning, Initative and Program..., Team Motivator, Problem Resolution, Interpersonal and..., Time Management, Interpersonal Skill, Employee Training, Coaching, Leadership, Problem Solving, Facilitators, Customer Satisfaction, Team Building, Call Centers, Customer Service, Onboarding, Performance Management, Employee Engagement, Customer Retention, Team Leadership, Leadership Development, Recruiting, Training, Human Resources, Process Improvement, Employee Relations, Management, Talent Management, Operations Management, Sales, Interviews, Talent Acquisition, New Hire Orientations, Deferred Compensation, Benefits Administration, Customer Experience, HR Policies, Workforce Planning, Facilitation, Applicant Tracking..., HRIS, College Recruiting, Open Enrollment

Education
Columbus State   2011 — 2012
Business Management

The Ohio State University   2006 — 2008
Early Childhood Education

Experience
Cardinal Health  August 2013 - Present
Cardinal Health  May 2012 - August 2013
Cardinal Health  May 2011 - May 2012
Cardinal Health  May 2010 - May 2011
Duquesne University  September 2007 - March 2011
Safelite AutoGlass   April 2009 - August 2009
Safelite AutoGlass   April 2008 - August 2009

Education
Duquesne University   2007 — 2011
Bachelor's, Healthcare Supply Chain Management and International Business

National University of Ireland, Galway   2010 — 2010
Study Abroad

Experience
Jolly Good Cleaning   July 2014 - Present
Consumer Cellular, Inc.   August 2013 - Present
Stream Global Services  July 2012 - July 2013
Goathead Saloon   July 2012 - July 2013
Arizona Songwriters Circle   September 2011 - September 2012
Safelite AutoGlass   July 2010 - July 2012

Skills
Pro Tools, Music, Social Media, Music Industry, Music Production, Microsoft Office, Event Planning, Social Media Marketing, Recording, Social Networking, Facebook, Photoshop, PowerPoint, Microsoft Excel, Audio Engineering, Composition, Entertainment, Editing, Sound, Customer Service

Education
The Conservatory of Recording Arts and Sciences   2011 — 2011
Certified, Audio Engineering

East Valley Institute of Technology   2000 — 2002
Certified, Radio Broadcasting

Experience
Avis Budget Group  June 2011 - Present
Safelite AutoGlass   September 2009 - August 2011
A and B Marketing   February 2009 - August 2009
Harmon AutoGlass  July 2004 - December 2008
Guardian Industries  July 2001 - May 2004
Safelite AutoGlass   April 1994 - August 2001

Skills
Customer Service, Operations Management, Sales, Management, Leadership, Retail, Customer Satisfaction, Inventory Management, Sales Operations, Sales Management, Team Building, Customer Retention, Negotiation, Purchasing, New Business Development

Education
Ferris State University   1981 — 1983
Printing Management

Experience
Safelite AutoGlass   January 2015 - Present
Tell Collective   December 2012 - December 2014
SBC Advertising  May 2012 - November 2012
Salvato, Coe & Gabor   April 2010 - May 2012
Match Point Productions   November 2004 - April 2010
The 5 Stones Group   October 2005 - June 2009
Character Builders, Inc.   January 2001 - November 2003
SOS Productions  1998 - 2001
ABC News/Good Morning America  1994 - 1997

Skills
Event Planning, Advertising, Marketing Communications, Online Advertising, Event Management, Marketing, Video Production, Marketing Strategy, Television, Video, Creative Direction, Creative Strategy, Film, Integrated Marketing, Corporate Communications, Strategy

Education
Denison University   1990 — 1994
BA, Communications

Tabor Academy   1987 — 1990

Najmah School   1981 — 1987

Experience
Don's Mobile Glass / Wardrobe and Bath Specialties   August 2014 - Present
Self Employed  March 2014 - Present
Safelite AutoGlass   June 2006 - February 2014
Safelite AutoGlass   October 2011 - March 2012
Belron  2006 - 2007
Kryger Glass Company   May 1985 - June 2006

Skills
Automotive, Automotive Aftermarket, Automotive Products, Auto Glass, Windshield Repair, Team Leadership, Strategic Planning, P&L Management, Revenue & Profit Growth, Sales & Marketing..., Multi-site Team..., Leadership Development, Acquisition Integration, Customer Satisfaction, Sales Management, Customer Retention, Automobile, Vehicles, Income Statement, Profit, Change Management, Fleet Management, Operations Management, Auto Glass Replacement, Sales Process, Inventory Management, P&L, Pricing, Forecasting, Team Building, B2B, Process Improvement, Sales Operations, Strategy, Leadership, Management, Training, Sales, Purchasing, Retail, Budgets, Employee Engagement, Continuous Improvement, Customer Service

Education
Creighton University   1985 — 1988

Experience
Huntington National Bank  February 2011 - Present
JPMorgan Chase  February 2009 - February 2011
Safelite AutoGlass   June 2008 - February 2009

Skills
Microsoft Office, HTML + CSS, Typing, Organizational..., Operational Efficiency, Organizational..., Cross-functional..., Able To Multi-task, Communicative, Public Speaking, On Time Delivery, Process Development, Loans, Team Leadership

Education
Denison University   2004 — 2008
Bachelor of Arts (B.A.), Dance

Experience
Premium Auto Glass   February 2012 - Present
Safelite AutoGlass   1986 - 2012

Skills
Dealers, Sales, Vehicles, Automobile, Profit, Automotive Parts, Management, Sales Operations, Customer Satisfaction, Sales Process, Automotive, Customer Retention

Education
Fort Lewis College

Experience
NiSource  March 2015 - Present
CBC Companies  July 2013 - March 2015
Community Banc Consulting of Ohio, Inc.   April 2013 - June 2013
Experis IT  June 2012 - April 2013
Time Warner Cable Media Sales  November 2008 - May 2012
M-Engineering  February 2006 - October 2008
Safelite AutoGlass   September 2003 - January 2006
Krogers Supermarket  June 2000 - September 2002

Skills
Troubleshooting, Disaster Recovery, Help Desk Support, Data Center, Business Continuity, System Administration, Software Documentation, Telecommunications, VPN, Visio, Switches, Call Centers, Microsoft Office, Vendor Management, Active Directory, Routers, BMC Remedy, VoIP, Hardware, Social Networking, Team Leadership, Windows Server, Servers, VMware, Norton Ghost, Citrix, Network+, Cabling, HP SIM, Solarwinds, Risk Analysis, Risk Assessment, Information Technology, Windows XP, Technical Support, System Deployment, Adobe Photoshop CC, Photo Editing

Education
DeVry University   2007 — 2010
Associate's Degree, Network Systems administraton

DeVry University   2004 — 2006
Associates, Applied Science in Electronics and Computer Technology

Eastland Career Center   2001 — 2003
Eastland Career Center, Vocational Certificate in Electronics

Hamilton Township High School   2000 — 2003
High School Diploma, Grade school

Experience
MovePoint Software   July 2014 - Present
GMR Marketing  February 2014 - Present
Robert Half Technology  November 2013 - February 2014
Safelite AutoGlass   August 2012 - October 2013
Delaware County Board of Developmental Disabilities  March 2011 - August 2012
Cambridge Area YMCA   June 2008 - April 2010

Skills
Java, C++, Oracle SQL, SQL, MySQL, Eclipse, Microsoft Visual Studio..., CodeWarrior, Matlab, Microsoft Office, Windows 7, Windows Vista, Windows XP Pro, Visio, Technical Recruiting, Strategic Hiring, Recruiting

Education
DeVry University-Ohio   2009 — 2012
Bachelor of Science (B.S.), Computer Engineering Technology/Technician

Experience
Vaco Staffing  February 2013 - Present
Safelite AutoGlass   November 2012 - February 2013
Robert Half Finance & Accounting  July 2010 - October 2012

Skills
Temporary Staffing, Temporary Placement, Accounting, Internal Audit, Bookkeeping, Information Technology, College Recruiting, PeopleSoft, Payroll, Staffing Services, Talent Acquisition, Human Resources, Applicant Tracking..., Resume Writing, Recruiting, Onboarding, Accounts Payable, Accounts Receivable, Employee Relations, General Ledger, Training, Management, Contract Recruitment, Job Fairs, Technical Recruiting, Internet Recruiting, Executive Search, Finance, Employee Benefits, Screening Resumes, Swag, CATS, Herding Cats

Education
Franklin University   2006 — 2010
B.S, Finance

Experience
Safelite  December 2009 - December 2011
Safelite AutoGlass   February 2009 - December 2009
Velocity Express Inc   July 2004 - December 2008
SPHERION WORKFORCE, LLC   November 2003 - February 2004
State of Oklahoma  November 1999 - November 2001

Skills
Data Entry, Customer Service, Word, Excel, Outlook, Microsoft Office, Customer Relations, PowerPoint, Accounting, Administration, Call Center, Inventory Management, Teamwork, Documentation, Fax, Telephone Skills, Writing, Scheduling, Billing, Shipping, Insurance, Problem Solving

Education
Dakota Wesleyan University   1993 — 1997
Bachelor of Arts, English w/emphasis in Journalism

Dakota Wesleyan University
B.A, English; Sociology

Experience
any companies Finance Department   May 2014 - Present
Safelite AutoGlass   May 2014 - November 2014
DFAS  February 2002 - May 2014

Skills
Accounting, Financial Reporting, Auditing, Financial Accounting, Internal Controls, Microsoft Excel, Account Reconciliation, Accounts Payable, Microsoft Word, ORACLE Software, Access, Active Directory, Bookkeeping, Customer Service, Financial Statements, General Ledger, Managerial Finance, Microsoft Office, Outlook, PowerPoint, Security Clearance, System Administration, Visio

Education
Community College of the Air Force   2001 — 2001
Associate's Degree, Financial Management

Experience
UltiPro Managed Services   November 2013 - Present
Accel HR  August 2013 - November 2013
Safelite AutoGlass   August 2009 - August 2013
Mass Audubon  June 2008 - August 2009
Bartlett-Cheney Corp.   July 2002 - August 2009
Diageo  November 1998 - July 2002
MBH Solutions  March 1997 - November 1998
Comcast  April 1995 - March 1997

Skills
Process Improvement, Payroll, Performance Management, Cognos, Business Intelligence, PeopleSoft, End User Training and..., Security Administration, UltiPro, System Implementation, Workflow Analysis, HRIS, ADP Payroll, Project Management, Vendor Management, Human Resources, Benefits Administration, Employee Benefits

Education
Drexel University   1994 — 1996
BS, Information Systems

Michigan Technological University   1989 — 1994
Computer Science

Experience
Safelite AutoGlass   October 2011 - Present
State of Ohio  September 2010 - September 2011
State of Ohio  September 2010 - June 2011
State of Ohio  October 2009 - October 2010
State of Ohio  June 2010 - September 2010
State of Ohio  July 2008 - June 2010
State of Ohio  January 1999 - July 2008

Skills
Active Directory, Windows 7, Computer Hardware, Troubleshooting, Windows Server, XP, Software Documentation, Windows 8, Desktop Deployment, Desktop Computers, Printers, VDI, LANDesk, Networking, Microsoft Office, Heat, Customer Service, Customer Satisfaction, Customer Experience, Employee Training, Mentoring, Wyse, New Business Development, Dell Computers, Helix, IBM ThinkPad, iPad Support, Software Installation, Toshiba, Wireless, Cisco Technologies, Juniper Switches, Windows 8.1, Desktop Application..., Citrix XenApp, Citrix XenDesktop, Profiles, Bomgar, Dameware, Desktop Director, Communication, Fortinet, UPS Shipping, Projectors, Training Documentation, Technical Support, Security, Team Leadership, Network Administration, Windows XP

Education
DeVry University   2009 — 2011
Bachelor's of Science, Network & Communication's Management, 4.0

Ohio University   2004 — 2009
Associate of Applied Business, Computer Science, 3.4

Experience
Safelite AutoGlass   June 2015 - Present
Moxie (US)   August 2013 - February 2015
Engauge  August 2013 - August 2013
Engauge (US)   February 2011 - August 2013
Engauge (formerly TenUnited)   August 2007 - March 2011
TenUnited  April 2002 - August 2007
Ryan Partnership  2001 - 2002
Thompson & Company  1998 - 2001

Skills
Interactive Marketing, Digital Marketing, Digital Strategy, Social Media Marketing, Advertising, Marketing Communications, Brand Development, Email Marketing, Marketing Strategy, Integrated Marketing, Mobile Marketing, Vacation Rental, Social Media, Online Advertising, Creative Strategy, Marketing, Digital Media, Management

Education
Delta State University   1990 — 1994
Bachelor of Science, Biology

Experience
Safelite AutoGlass   June 2013 - Present

Skills
Management, Merchandising, Forecasting, Operations Management, Leadership, Customer Experience, Direct Sales, New Business Development, Recruiting, Retail Sales, Coaching, P&L Management, Hiring, Training, B2B, Time Management, Negotiation, Loss Prevention, Team Leadership, Loss Prevention..., Inventory Management, Profit, Strategic Planning, Process Improvement, Sales, Customer Retention, Customer Satisfaction, Customer Service, Team Building, Sales Management, Account Management, Public Speaking, Inventory Control

Education
University of Phoenix   2008 — 2010
Bachelor's degree, Business Management

Eastern Arizona College

Experience
Safelite AutoGlass   October 2012 - Present
T-Mobile  August 2010 - August 2011
Geek Squad  February 2007 - March 2009

Skills
Sales, Customer Satisfaction, Customer Retention, Customer Service, Call Centers, Computer Network..., Salesforce.com, Sales Process, Computer Hardware, Customer Experience, Sales Management, Interviews, Cold Calling

Education
DeVry University   2012 — 2016
Bachelor's Degree, Network and Communications Management

DeVry University-Ohio   2010 — 2012
Associate's Degree, Network and System Administration/Administrator

Experience
State of Ohio - Department of Developmental Disabilities  May 2011 - Present
Safelite AutoGlass   May 2001 - April 2011

Skills
Cognos, Business Intelligence, Dimensional Modeling, Cubes, Databases, Powerplay, Data Warehousing, SDLC, Microsoft SQL Server, SQL, Troubleshooting, Visio, Business Analysis, Access

Education
Keller Graduate School of Management   2008 — 2010
Masters, Information Systems Management, 4.0

DeVry University   2003 — 2007
Bachelor’s Degree, Information Technology, 3.4

Experience
Mid-Ohio Foodbank  June 2014 - Present
Mid-Ohio Foodbank  December 2011 - June 2014
The Preservation Project (Community Organization)   August 2010 - February 2012
Mid-Ohio Foodbank  November 2010 - November 2011
Safelite AutoGlass   May 2006 - October 2010
Chiller LLC  October 2005 - April 2010

Skills
Program Development, Research, Community Outreach, Event Planning, Social Media, Coordinating Events, Community Building, Connectivity, Youth Empowerment, Youth Leadership, Social Media Integration, Fundraising, Convio, Donor Recognition, Coaching, Event Management, Blogging, Social Services, Capacity Building, Marketing Communications, Data Analysis, Philanthropy, Program Evaluation, Volunteering, Volunteer Recruiting, Policy, Grants, Facebook, Recruiting, Social Media Marketing, Strategic Communications, Community Development, Social Networking, Nonprofits, Creative Writing, Editing, Advertising, Leadership, Marketing, Volunteer Management, Media Relations, Public Speaking, Grant Writing, Community Organizing, Internal Communications, Newsletters, Press Releases, Time Management, Non-profit..., Management

Education
Franklin University   2007 — 2008
Master of Science (M.S.)

The Ohio State University   2001 — 2004
Bachelor of Arts (B.A.)

Experience
Patriot National, Inc.   April 2014 - Present
Insurance Agency  November 2012 - Present
Safelite AutoGlass   May 2010 - March 2012
The Arthur Vining Davis Foundation   January 2009 - May 2009
The St. Augustine Art Association   January 2009 - May 2009
Sublime Day Spa   April 2008 - November 2008

Skills
Networking, Career Opportunities, Sales, Leadership, Customer Satisfaction, Employee Training, Onboarding, Customer Service, Human Resources, Team Leadership, College Recruiting, Training, Team Building, Management, Sales Process, Event Management, Leadership Development, Project Planning

Education
Flagler College   2005 — 2009
BA, Business Administration and Management, General

Experience
Victory Packaging  2007 - 2008
Diamond Triumph Auto Glass  2004 - 2006
Safelite AutoGlass   2003 - 2004
Guardian Auto Glass  2000 - 2003
Safelite AutoGlass   1994 - 2000
Royal Auto Glass   1992 - 1994
Ohio Auto Top & Glass   1983 - 1992

Skills
Inventory Management, Profit, Sales Management, Customer Service, Retail, Customer Satisfaction, Sales, Inventory Control, Team Building, Automotive, Store Management, Merchandising, Team Leadership, Operations Management, Purchasing, Management, Accounting, Data Entry, Invoicing, Scheduling, Logistics, Sales Operations

Education
Cuyahoga Community College
Medical Lab Technician

Hathaway Brown
College Prep

Lumen Coridium
College Prep

Shaker Heights School
General Education

Experience
Safelite AutoGlass   August 2015 - Present
Huntington National Bank  April 2014 - Present
Columbus Airport Marriott  March 2014 - May 2014
JPMorgan Chase  February 2013 - February 2014
JPMorgan Chase  September 2011 - February 2013
Huntington National Bank  April 2010 - September 2011
Target  February 2009 - April 2010

Skills
Goal Oriented, Time Management, Communication, Risk Management, Analytical Skills, Team Leadership, Banking, Customer Service, Oral & Written..., Accountability, Multitasking Skills, Quality Assurance Review, SQL, Team Building, Microsoft Office, Leadership, Problem Resolution, Internet Explorer, Reliable, Organized Multi-tasker, Highly self-motivated, Government Loans, Loan Documents, Loans, Driving Results, Outstanding time..., Microsoft Visual Studio, C#, C++, COBOL, Flow Charts, Firefox, Liens, UCC filings, SBA, Business Loans, Varient 360, Workforce Management, Real Time Monitoring

Education
DeVry University   2009 — 2013
Bachelor of Science (B.S.), Computer Information Systems - Information Systems Security, 3.76

Reynoldsburg High School   2005 — 2009

Experience
Safelite AutoGlass   June 2011 - Present
DNR Group, LLC.   February 2005 - June 2011

Skills
Customer Service, Customer Retention, Customer Satisfaction, Sales, Automotive, Telephone Skills, Communication

Education
Corban University   2002 — 2004
Bachelor's degree, Management and Communication

University of Indianapolis   1997 — 1999
Art Therapy/Therapist

Experience
Purcell Systems, Inc. an EnerSys company   January 2013 - Present
HGAQuest  October 2012 - January 2013
Dollar Tree Stores  April 2011 - June 2012
Safelite AutoGlass   April 2007 - October 2010
Haakon Industries (Canada) Ltd.   September 2005 - March 2007
The Home Depot  October 2002 - September 2005
Boeing  November 1997 - October 2002

Skills
Warehouse Management, Cross-functional Team..., Lean Manufacturing, Kaizen, A3 Thinking, Leadership, Business Analysis, Microsoft Word, Writing, Microsoft Excel, Microsoft Office, Operations Management, Organizational..., SAP, Strategic Planning, Recruiting, Shipping & Receiving, Team Leadership, Kanban, 5S, 5 Why, Presentation Skills, Management, Store Management, Loss Prevention, Visual Merchandising, Inventory Management, Inventory Control, Training, Continuous Improvement, Analysis, Warehousing, Operational Excellence

Education
University of Phoenix   2012 — 2014
Bachelor of Science (BS), Business Management, 3.7

University of Phoenix   2010 — 2012
Associate of Arts (AA), Foundations of Business, 3.91

Brenneke School of Massage   1999 — 2000
Massage Therapy, Massage Therapy/Therapeutic Massage, 4.0

Eastern Oregon University   1987 — 1988
General Studies, 3.0

Experience
Villanova Institute to Address Commercial Sexual Exploitation   August 2015 - Present
United States Bankruptcy Court for the Eastern District of Pennsylvania   May 2015 - July 2015
Safelite AutoGlass   February 2013 - July 2014
WrightChoice, Inc.   January 2013 - March 2014
Bricker & Eckler LLP  July 2013 - November 2013

Skills
Public Speaking, Training, Microsoft Office, Microsoft Word, Leadership, PowerPoint, Research, Microsoft Excel, Conflict Resolution, Self-driven, Mediation, Plannning, Proj Management, Bilingual English-French, Creativity Skills

Education
Villanova University School of Law   2014 — 2017

Denison University   2008 — 2012
Bachelor of Arts (B.A.), Economics

Wesley Girls High School   2004 — 2007
High School Diploma, General Arts: Economics, Elective Mathematics, Geography, Integrated Science, English, French

Experience
Home Point Financial  June 2015 - Present
Cardinal Health  September 2014 - May 2015
Robert Half  July 2012 - September 2014
Safelite AutoGlass   June 2011 - March 2012
Safelite AutoGlass   June 2009 - May 2011
Clear Channel Communications  December 2007 - January 2009

Skills
Recruiting, Interviews, Sales, Marketing, Customer Service, Human Resources, Resume Writing, Training, Employee Relations, Account Management, Customer Retention, Advertising, Temporary Placement, Leadership, Public Relations, Temporary Staffing, Management, Social Media, Telephone Skills, Call Centers, Public Speaking, Sales Management, Coaching, Cold Calling, Hiring, Customer Relations, Uniqueness, Customer Satisfaction, Applicant Tracking..., Internet Recruiting, Staffing Services, Talent Acquisition, Onboarding, Call Center, Sourcing, Radio

Education
Franklin University   2009 — 2011
Master's of Science, Marketing Communications, Magna Cum Laude - 3.81 GPA

Eastern Michigan University   2006 — 2009
Bachelor's of Science, Public Relations, Advertising, and Applied Communications

Michigan State University   2005 — 2006
Public Relations, Business/Corporate Communications

Experience
Shiseido Group USA   March 2014 - Present
Ohio Orthopedic Center of Excellence  August 2013 - January 2014
Safelite AutoGlass   March 2013 - July 2013
Kohl's Department Stores  March 2000 - March 2013

Skills
Recruiting, College Recruiting, Cold Calling Experience, Customer Service, Sales, Office Administration, Management, Sourcing, Employee Relations

Education
Franklin University   2012 — 2015
Bachelor's, Human Resources Management and Services

Columbus State   2002 — 2005
Associate of Science (A.S.), Marketing & Retail Management

Experience
Chad Doritan Marketing & Public Relations   August 2013 - Present
Earth Origins Market  September 2011 - March 2013
Skipper's Smokehouse Reataurant & Live Music Venue   March 2010 - September 2011
The Shops at Wiregrass   May 2008 - March 2010
Focus Lodging Group, LLC.   September 2005 - May 2008
Creative Living  September 2003 - May 2008
The Mall at Tuttle Crossing   March 2003 - September 2005
Give a Kid a Toy Foundation   March 1998 - September 2003
Safelite AutoGlass   June 2001 - March 2003
Media Play Superstores   November 1998 - June 2001

Skills
Social Media Marketing, Marketing Communications, Public Relations, Advertising, Marketing Strategy, Integrated Marketing, Email Marketing, Brand Development, Brand Management, Marketing, Social Media, Management, Social Networking, Online Marketing, Event Management, Event Planning, Strategy, Online Advertising, Digital Marketing

Education
Denison University   1991 — 1995
BA, Communications/Marketing

Experience
Molina Healthcare  2015 - 2015
Molina Healthcare  2015 - 2015
The Scotts Miracle-Gro Company  September 2014 - November 2014
Safelite AutoGlass   May 2011 - September 2013
Safelite AutoGlass / Belron US   March 2001 - September 2013
Belron US, formerly Safelite Glass   March 2001 - September 2013
Safelite Glass Corp  October 2009 - May 2011

Education
Columbus State Community College   1992 — 1994

Experience
Safelite AutoGlass   August 2015 - Present
TEKsystems  March 2015 - Present
HOMAGE  August 2014 - Present
Safelite AutoGlass   March 2015 - August 2015
Mussun Sales   December 2014 - February 2015
Denison University  September 2011 - November 2013
Integrated Environmental Systems   May 2013 - August 2013
JENLOR Integrations, Inc.   May 2012 - August 2012
Pittsburgh Pirates  April 2010 - September 2011

Skills
Information Technology, Microsoft Office, Computer Networking, Computer Science, Microsoft Word, Windows 7, Windows XP, Customer Service, PowerPoint, Microsoft Excel, Economics, Windows, Mac OS, Android, iOS, C++, Python, HVAC, Blueprint Reading, Customer Relations, Retail Sales, Research, Social Networking, Leadership, Facebook, Networking, Management, Time Management, Editing

Education
Denison University   2010 — 2014
Bachelor's Degree, Economics

Upper St Clair High School   2007 — 2010

Experience
Ultimate Software  August 2015 - Present
Ultimate Software  November 2012 - August 2015
Accel HR - Acquired by Ultimate Software   November 2012 - November 2013
Safelite AutoGlass   September 2007 - November 2012
Elmer's Products, Inc.   June 2003 - August 2007
Contemporary American Theatre Company   July 2001 - June 2003

Skills
Cognos Business..., Cognos Impromptu, Business Analytics, Ultipro, SQL, ADP, HRIS, Total Rewards, Benefits Design, Employee Benefits, Retirement Plans, Deferred Compensation, Corporate Wellness, Compensation Plans, Compensation, Business Analysis, Balanced Scorecard, Net Promoter Score, ADP Payroll, Cognos, Compensation & Benefit, Human Resources, Performance Management, Payroll, Leadership, Management

Education
DePauw University   1994 — 1998
BM, Music Composition

Experience
L Brands/Mast Global   April 2015 - Present
Foster Communications  October 2014 - Present
Safelite Autoglass   December 2014 - March 2015
Vermont Energy Investment Corporation - Efficiency Smart  April 2013 - September 2014
OASIS Water-Friendly Solutions   February 2011 - March 2013
Astute Solutions  June 2008 - October 2010
Exact Software  March 2006 - October 2007
Columbus MarketPlace   June 2003 - October 2006
Vanner   May 1995 - February 2000

Skills
Marketing Communications, Social Media Marketing, Interactive Advertising, Integrated Marketing, Promotions, Copywriting, Advertising, Public Relations, Email Marketing, Social Media, SEO, Marketing Strategy, Online Marketing, Marketing Management, Newsletters, Brand Development, Corporate Communications, Event Planning, Event Management, Internal Communications, Press Releases, Facebook, Media Planning, SEM, Media Buying, Market Planning, Creative Development, Google Analytics, Trade Shows, Online Advertising, Content Management, Campaign Management, Creative Direction, Product Marketing, B2B, Marketing, Competitive Analysis, Sales, Management, Direct Marketing, Digital Marketing, Lead Generation, Content Marketing, B2B Marketing, Strategy

Education
New York Institute of Technology-Old Westbury
Masters in Communication Arts, Communication and Media Studies

Franklin University
Bachelor of Science, Applied Communication and Marketing

Experience
Safelite AutoGlass   August 2014 - Present
Safelite AutoGlass   April 2013 - Present
Safelite AutoGlass   June 2009 - April 2013
Computer Aid, Inc.   March 2003 - June 2009
Headstrong  2000 - 2002

Skills
SQL, SDLC, Business Analysis, C#, ASP.NET, XML Spy, Project Management, Testing, Siebel, Vantive, Microsoft Office, Rational Suite, Microsoft SQL Server, Requirements Gathering, Software Project..., MS Project, Management, Requirements Analysis

Education
De La Salle University
Bachelor's degree, Chemical Engineering

Experience
BAUGHN INSURANCE GROUP   Vice President, Business Banking Relationship ManagerFifth Third BankOctober 2012 - November 2014
CHASE BANK  April 2007 - September 2012
Chase  2007 - September 2012
Nortec Communications  2005 - 2006
AFLAC  2004 - 2005
Safelite AutoGlass   2001 - 2004
Columbus Crew  2002 - 2002
Winstar Communications  2000 - 2001
Discover Card Financial Services  1997 - 2000

Skills
Negotiation, Fundraising, New Business Development, Sales, Sales Management

Education
Franklin University   2003 — 2005

Experience
Everest University  October 2014 - Present
Life Leadership  May 2012 - Present
Safelite AutoGlass   March 2014 - October 2014
Bismarck State College  January 2013 - August 2013
CollegeAmerica / Stevens-Henager   2011 - 2012
DeVry University Online  February 2008 - August 2010
Yahoo Search Marketing  October 2006 - September 2007
eHarmony.com  November 2005 - October 2006
California School of Culinary Arts  October 2004 - October 2005
Answer Financial Inc  May 2004 - October 2004

Skills
Communicator, Closer, Security, Entrepreneurship, Mentoring, Word, PowerPoint, Excel, Microsoft Office, Public Speaking, Customer Relations, Social Media, Team Building, SEO, Customer Service, Marketing, Microsoft Excel, Process Improvement, Microsoft Word, Sales Management, Time Management, Sales, Advertising, Program Management, Leadership, Contract Negotiation, Leadership Development, Management, CRM, Project Management, Analysis, Coaching, Research, Recruiting, Event Planning, Strategic Planning, Training, Staff Development, Team Leadership, Social Networking, Customer Retention, Troubleshooting, Human Resources, Small Business, Interviews, Organizational..., Budgets, Customer Satisfaction

Education
DeVry University   2008 — 2010
BS, Electronic Engineering Technology

Pasadena City College   1994 — 1998

Corona del Sol High School   1978 — 1982

Experience
Belron US   Director Risk, Fleet, and TravelSafelite Auto Glass2000 - Present
Safelite AutoGlass   2000 - Present
Hardees Food Systems/Imasco Group   January 1997 - December 1999

Education
Ferris State University   1969 — 1972
BS, Business/Accounting

Experience
Safelite AutoGlass   April 2010 - Present
Liebert Services, Emerson Network Power   October 2002 - January 2009
Liebert Services, Emerson Network Power   January 2002 - October 2002
Liebert Services, Emerson Network Power   September 1999 - December 2001
Liebert Services, Emerson Network Power   October 1996 - September 1999
Liebert Services, Emerson Network Power   January 1995 - October 1996
Liebert Services, Emerson Network Power   October 1992 - December 1994

Skills
Process Improvement, Cross-functional Team..., Six Sigma, Vendor Management, Quality Assurance, Market Research, Software Documentation, Training, Customer Satisfaction, Performance Management, Project Management, Management, Call Centers, Program Management, Data Analysis, Account Management, CRM, Sales, Continuous Improvement, Analysis, Operations Management, Time Management, Leadership

Education
Franklin University   1994 — 1996
MBA, Business Administration

The Ohio State University   1981 — 1985
BA, Urban Geography

The Ohio State University   1974 — 1978
BS, Education - Outdoor Ed

Experience
The Wendy's Company  August 2014 - Present
Vox Mobile  November 2012 - July 2014
Safelite AutoGlass   May 2006 - November 2012
Extron Electronics  June 2005 - December 2005

Skills
Software Development, Software Process..., Technology Roadmapping, Process Improvement, Team Building, Team Leadership, Enterprise Architecture, Mobile Architecture, Agile Project Management, Agile Methodologies, IT Strategy, Mobile Application..., Project Management, Strategic Roadmaps, Business Intelligence, SOA, Microsoft SQL Server, .NET, ASP.NET MVC, Visual Studio, C#, WCF, SQL, JavaScript, SharePoint, Unix, VMware, Servers, ASP.NET, XML, jQuery, Web Services, HTML, JBoss Seam, JBoss Application Server, Java, JAX-WS, JSF, Maven, Gradle, Amazon Web Services..., Cognos, Oracle Database, Pentaho, Continuous Integration, Spring MVC, Git, Subversion, Jenkins

Education
DeVry University   2002 — 2005
Bachelor of Science (BS), Computer Engineering

Experience
GoodTemps  April 2012 - May 2013
NYC Department of Parks & Recreation/ Natural Resource Group   January 2010 - February 2011
William F. Ryan Community Health Center/ Ryan-NENA   March 2002 - October 2003
Metropolitan Hospital  January 2001 - January 2002
Safelite AutoGlass   October 2000 - December 2001
City University of New York  January 1999 - January 2000
Bronx Community College  2000 - 2000

Skills
Access, Troubleshooting, Windows Server, Windows 7, Computer Hardware, Databases, Microsoft Office, Data Entry, Networking, Project Management, Linux, Customer Service, Outlook, Microsoft Excel, PowerPoint, Team Leadership, Training

Education
Board of Education, Office of Adult and Continuing Education   2011 — 2011
Cisco Certified Network Associate

Continuing and Professional Studies at Bronx Community College   2011 — 2011
HIT Pro, Health Information Technology Support Specialist

New York Botanical Gardens   2010 — 2010
Horticulture

New Horizons Computer Learning Center   2009 — 2009
CompTIA A+, Microsoft Certified Professional

Met Council Futures in Information Technology   2004 — 2004
Business Data Management and Analysis

City College of New York, CUNY   2001 — 2003
Computer Engineering

Bronx Community College, CUNY   1999 — 2002
A.S., Business Administration/Computer Programming

CUNY New York City College of Technology
Bachelor’s Degree

Experience
Community Choice Financial, Inc.   July 2015 - Present
WP GLIMCHER  June 2014 - July 2015
Nationwide Insurance  July 2001 - January 2014
Grange Insurance  August 1996 - July 2001
Service Life & Casualty Insurance Company, Austin, TX   April 1995 - July 1996
Safelite AutoGlass   1994 - 1995

Skills
PowerPoint, Excel, Lotus Notes, Word, Scheduling, Expense Reporting, Multitasking, Analysis, Administrative Support, Event Planning, Creative Writing, Customer Service, Multi Tasking, Administrative..., Microsoft Excel, Microsoft Word, Process Scheduler, Expense Management, Call Centers, Leadership, Accounting, Vendor Management, Office Management, Visio, Access, Data Analysis, Insurance, Budgets, Outlook, PeopleSoft, Process Improvement, Time Management, Administration, Calendars, Software Documentation, Training, Confidentiality, System Administration, Calendaring, Invoicing, Team Building, Expenses, SharePoint, Microsoft Office, Contract Negotiation, Administrative...

Education
DeVry University-Ohio   2012 — 2017
Bachelor of Science (B.S.) (expected graduation 2017), Communications - Emerging Media

Mount Vernon Nazarene University   2001 — 2013
Bachelor of Business Administration, Business Administration

Teays Valley   1979 — 1983
High School Diploma, Business Administration and Management, General

Experience
TEKsystems  December 2014 - Present
HTC Global Services  April 2014 - December 2014
TEKsystems  July 2013 - April 2014
Capgemini  May 2012 - June 2013
Cardinal Solutions  March 2012 - May 2012
Price Waterhouse Coopers  December 2010 - March 2012
Janova  March 2010 - December 2010
American Commerce Insurance Company  July 2005 - February 2010
CheckFree Inc   May 2003 - July 2005
Safelite Autoglass   2000 - 2001

Skills
SDLC, Requirements Analysis, Quality Center, Business Analysis, Scrum, Requirements Gathering, Software Documentation, Test Automation, Guidewire, Program Management, Microsoft SQL Server, Quality Assurance, Test Strategy, Manual Testing, Integration, Agile Project Management, Business Requirements, Testing, System Testing, Waterfall, Regression Testing, Agile Testing, Test Planning, SQL, Business Process, IT Strategy, Software Quality..., Cucumber, IBM Rational, QTP, VBScript, Guidewire PolicyCenter, Guidewire ClaimCenter, Duckcreek Policy..., Gherkin, SQL Server, Rational Team Concert, Offshore Management, Workshop Facilitation, Requirements Workshops, Thought Leadership, Best Practices, SoapUI, Selenium, Ruby, Agile Methodologies, User Acceptance Testing, HP Quality Center, Consulting, Vendor Management

Education
Franklin University   2004 — 2009
Bachelor's of Science Degree, Information Technology

Experience
Safelite AutoGlass   July 2012 - Present
United Rentals  December 2011 - April 2012
FedEx  October 2003 - November 2011

Skills
Outside Sales, Contract Negotiation, Cold Calling, Sales Management, Account Management, Purchasing, Sales, Pricing, Sales Operations, New Business Development, Sales Process, Negotiation, Process Scheduler, Inventory Management, Operations Management, Team Building, Selling, Heavy Equipment, Direct Sales, Construction, Customer Satisfaction, Customer Retention

Education
Ferris State University   1986 — 1991
BS, Project Management

Ferris State University   1986 — 1991
Business/Commerce, General

Experience
Safelite AutoGlass   February 2008 - Present

Education
Eastern Kentucky University   1987 — 1991

Experience
Safelite AutoGlass   July 2012 - Present
Safelite AutoGlass   May 2010 - July 2012
Safelite AutoGlass   August 2009 - May 2010
The Ohio State University  July 2008 - August 2009
Ameriprise Financial Services, Inc.   January 2009 - March 2009

Skills
Telecommunications, Process Improvement, Customer Service, Call Centers, Troubleshooting, Vendor Management, Disaster Recovery, Insurance, Department Budgeting, Account Reconciliation, Microsoft Office, Telecom Expense..., Expense Management, Telecommunications..., Telephone Skills, Vendor Contracts, Expenses, Avaya, Telephony, General Ledger, Oracle, Insurance Claims, IBM AS/400, Cost Center Management, Wireless Expense..., Student Financial Aid, FAFSA, Dispute Resolution, Expense Allocation, Accruals, Oracle Financials

Education
The Ohio State University   2006 — 2009
Bachelor of Science, Human Ecology, Consumer and Family Financial Services

Columbus State Community College   2003 — 2005
General Education Requirements

Experience
Dekalb County School System  July 2000 - Present
Safelite AutoGlass   March 1994 - November 1999
Herzog, Heine & Geduld   August 1980 - June 1994

Skills
Research, Strategic Planning, Customer Service, Word, Excel, Supervisory Skills, Administration, Mentoring, Problem Solving, Team Building, Customer Relations, Writing, Teaching, Healthcare, Public Health, Health, Microsoft Office, PowerPoint, Public Speaking, System Administration, Microsoft Word, Fundraising, Microsoft Excel

Education
Walden University   2006 — 2011
PhD, Public Health

DeVry University   2002 — 2005
Dual BS Degrees, Business Administration & Health Information Management

Manchester High School

Experience
Insurance Auto Auctions  2014 - Present
Advance Auto Parts  2012 - 2013
Safelite AutoGlass   2008 - 2011
Safelite AutoGlass   2003 - 2008
Safelite AutoGlass   1998 - 2003
VISTAR Auto Glass   1988 - 1997

Skills
Operations Management, Team Building, Cross-functional Team..., Process Improvement, Business Development, P&L Management, Strategic Leadership, Multi-Location..., Multi-Location..., Multi-Location Rollout..., Multi-location Teams, Sales Growth, Business Efficiency, Competitive Strategies, Investments, Inventory Management, Leadership, Strategic Planning, Management, Sales Process, Sales, Profit, Sales Operations, CRM, Marketing, Income Statement, Customer Satisfaction, Customer Retention, Sales Management

Education
Essex Community College
Business Administration

Experience
Abbott / Hospira   April 2001 - Present
Abbott  March 1999 - April 2001
Abbott  December 1995 - March 1999
Consolidated Diesel Company  February 1995 - October 1995
Safelite AutoGlass   October 1993 - October 1994

Skills
Automation, V&V, Testing, Process Simulation, GMP, Validation, Sop, FDA, Trackwise, Quality Assurance, Aseptic Processing, Quality System, Quality Control

Education
Elizabeth City State University   1989 — 1993
Bachelor of Science (BS), Industrial Technology

Weldon High School

Experience
Safelite AutoGlass   July 2013 - Present
Safelite AutoGlass   February 2011 - September 2011
Safelite AutoGlass   August 2004 - March 2011
Safelite AutoGlass   March 1982 - August 2004

Education
Embry-Riddle Aeronautical University   1978 — 1980

Meridian Community College

Experience
Liberty Tax Service  December 2013 - Present
Safelite AutoGlass   June 2013 - December 2013
Safelite AutoGlass   March 2013 - June 2013
Liberty Tax Service  December 2012 - April 2013
South Bay Communications and Security   March 2012 - July 2012
Gamestop  October 2010 - April 2012

Skills
Microsoft Office, Network Security, Loss Prevention, Visual Merchandising, Customer Service, Retail, Customer Satisfaction, VoIP, Team Leadership, Microsoft Word, Time Management, Merchandising, Store Management, Inventory Management, Retail Sales, Computer Hardware, Sales, Cashiering, Data Entry, Inventory Control

Education
ECPI College of Technology   2009 — 2012
Bachelor's degree, Computer and Information Systems Security/Information Assurance, B

Experience
Safelite AutoGlass   January 2015 - Present
AT&T Inc  January 1995 - Present
AT&T Mobility  1995 - Present

Skills
Microsoft Office, Microsoft Excel, Training, Sales Management, Outside Sales, Team Leadership, Retail, Customer Satisfaction, Sales, Selling, Customer Service, Account Management, Sales Process, Sales Operations

Education
Brevard Community College   1995 — 1995
Police Academy Certification, Communication, General

Merritt Island Hich School   1987 — 1989
High School Diploma, General

Merritt Island High School
General HS Diploma, General Studies

Eastern Florida State College

Experience
Safelite AutoGlass   February 1988 - Present

Skills
Sales Operations, Customer Satisfaction, P&L, Operations Management, Sales Process, Inventory Control, Automotive Aftermarket, Fleet Management, Automobile, Automotive, Vehicles, Process Management, Sales Management, Purchasing, P&L Management, Forecasting, Hiring, Pricing, Team Leadership

Education
Florida Atlantic University   1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government

Experience
Safelite AutoGlass   April 2014 - Present
The Limited  May 2013 - March 2014
Limited Brands  August 2011 - May 2013
Limited Brands  September 2009 - August 2011

Skills
Windows 7, Microsoft Office, Computer Hardware, SCCM, Powershell, Network Administration, Active Directory, Virus Removal, Retail, Business Analysis, Print Servers, VMware ESX, VMware View, Group Policy, Java, Windows Server

Education
DeVry University   2008 — 2013
Bachelors in Network Communication Management, Computer Systems Networking and Telecommunications

Bucyrus

Bucyrus

Experience
Sunrun  April 2015 - Present
Safelite AutoGlass   July 2014 - December 2014
United States Air Force  June 2012 - May 2014

Skills
Military, Leadership, Program Management, Military Experience, Military Operations, Air Force, Management, Training, Microsoft Excel, Project Management

Education
Community College of the Air Force   2013 — 2014

Wytheville Community College   2010 — 2011
Kinesiology and Exercise Science

Experience
Coca-Cola Bottling Co. Consolidated  June 2015 - Present
FedEx Express  October 2014 - Present
Spruce River VFD   2004 - October 2014
Safelite AutoGlass   February 2013 - August 2014
Universal Fibers Inc  November 2012 - December 2012
RFM Services, Inc   August 2012 - September 2012
Elite Coal Services   January 2012 - June 2012
PepsiCo - Pepsi Beverages Company  September 2007 - January 2012
Enterprise Rent-A-Car  October 2010 - August 2011
U.S. Census Bureau   March 2010 - July 2010

Skills
Customer Service, Problem Solving, Communication, Organization, Firefighting, Computer Proficiency, First Aid, Cpr Certified, Product Marketing, Marketing, Sports, Equipment Installation, Windshield Repair, Sales, CPR Certified, Teamwork, Leadership, Customer Satisfaction, Strategic Planning, Team Building, Training

Education
DeVry University   2014 — 2015
Associate's Degree, Accounting

Southern West Virginia Community and Technical College   2006 — 2007

Scott High   2002 — 2006
Marketing

Experience
Safelite Autoglass   June 2010 - Present

Education
East Tennessee State University   1983 — 1987

Experience
Zurich North America  December 2013 - Present
Safelite AutoGlass   June 2009 - December 2013

Education
Columbus State Community College   2009 — 2012
Business