Safelite AutoGlass
Industry: Company
DescriptionSafelite Group, Inc. is an American automotive glass and claims management company, based in Columbus, Ohio. Headquarters: Columbus, Ohio, United States Parent organization: Belron CEO: Thomas M. Feeney Founded: 1947 Number of employees: 12,501 Founders: Art Lankin, Bud Glassman
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1,171 Safelite AutoGlass employees in database. Find out everything there's to know about Safelite AutoGlass employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Safelite AutoGlass Employees
Craft Auto Glass December 2014 - Present
Craft Collision Center June 2014 - December 2014
Safelite AutoGlass January 2014 - June 2014
Guardian Auto Glass April 1999 - December 2013
H&R Block January 2012 - January 2013
Skills
Inventory Management, Purchasing, Business Strategy, Negotiation, Budget, Accounting, Sales Management, Strategic Hiring, Sales Hiring, Employee Management, P&L Management, Budgets, Customer Satisfaction, Profit, Inventory Control, Continuous Improvement, Sales, Retail, Customer Service, Team Building
Education
Central Virginia Community College 2012 — 2015
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations, 3.2
Central Virginia Community College 2010 — 2012
General Studies Certificate, General Studies, 3.2
Liberty High School 1988 — 1993
Charisma + 2 April 2013 - Present
Fullscreen, Inc January 2013 - Present
Charisma + 2 October 2011 - Present
Safelite AutoGlass January 2011 - September 2011
Affinion Group June 2010 - November 2010
Wells Fargo January 2010 - April 2010
Education
Columbus College of Art & Design 2011 — 2013
Fashion/Apparel Design
Safelite AutoGlass March 2012 - Present
Safelite AutoGlass February 2009 - March 2012
Safelite AutoGlass August 2007 - August 2009
Safelite AutoGlass January 2007 - August 2007
Skills
Contact Center..., People Management, Sales Operations, Customer Satisfaction, Management, Customer Service, Sales Management, Operations Management, Customer Retention, Process Improvement, Sales, Call Centers, Teamwork, Customer Experience, Team Building, Coaching, Inventory Management, Profit, Time Management, Leadership, Inventory Control, Retail, Team Leadership, Employee Relations, Training, Employee Training, Hiring, Forecasting, Performance Management, P&L, Cold Calling, Recruiting, Account Management
Education
Franklin University 2012 — 2013
Bachelor of Science (B.S.), Public Relations
Columbus State 2007 — 2011
Associate of Arts, Business Administration
ComDoc, Inc. December 2013 - Present
JPMorgan Chase August 2011 - December 2013
Primrose Schools August 2008 - August 2011
Dublin City Schools August 2010 - May 2011
Worthington City Schools August 2010 - May 2011
Red Bull November 2007 - August 2008
Verizon Wireless March 2007 - November 2007
Safelite AutoGlass September 2005 - March 2007
Skills
Public Speaking, Staff Development, Educational Leadership, Curriculum Design, Customer Service, Tutoring, Teaching, Leadership, Leadership Development, Marketing, Microsoft Office, PowerPoint, Sales, Sales Management, Strategic Planning, Team Building, Training
Education
Otterbein College 2008 — 2010
Bachelor of Science (B.S.), Education
Columbus State 2005 — 2006
Associate's degree, Sports and Exercise
Aaron's, Inc February 2015 - Present
Safelite AutoGlass October 2014 - January 2015
Honda of America Mfg., Inc. February 2014 - October 2014
Discover Financial Services October 2013 - January 2014
Robert Half Technology June 2012 - October 2013
Skills
Recruiting, Interviews, Human Resources, New Hire Orientations, Applicant Tracking..., Microsoft Office, Time Management, Onboarding, Reference Checking, HRIS, Microsoft Excel, PeopleSoft, Internet Recruiting, Interviewing Skills, HTML 5, Employee Benefits, SQL, Staffing Services, Project Management, CSS, Resume Writing, Training, Talent Acquisition, Job Descriptions, Employee Relations, Policy, JavaScript, Organizational..., Technical Recruiting, SPSS, Screening Resumes, Sales, Talent Management, Career Counseling, Psychology, Sourcing, Interview Preparation, Micro J, Personal Training, Employee Training, Research, Job Search Strategies, Team Leadership, Public Speaking, Business Development, Peer Education, Drug Testing, Job Postings, Communication, Human Resources...
Education
Capella University 2013 — 2016
Master of Science (M.S.), Industrial and Organizational Psychology
University of Toledo 2007 — 2011
Bachelor of Arts (B.A.), Psychology
The Juice Plus+ Company March 2015 - Present
Nationwide Financial July 2012 - Present
Nationwide Financial January 2012 - June 2012
Safelite AutoGlass May 2009 - December 2011
Recording Workshop January 2009 - April 2009
Skills
Microsoft Office, Pro Tools, Recording, Avid Media Composer, Mac OS X, Final Cut Pro, Customer Relations, Customer Service, Filing, Lotus Notes, Phone Etiquette, Answering Phones, Audio Engineering, Sound, Mac, Video Production, Studio Recording, Sound Editing
Education
Capital University 2005 — 2008
Bachelor of Arts, Music Technology
Vail Resorts November 2013 - Present
Roush Industries April 2013 - November 2013
Safelite Autoglass October 1998 - November 2012
Skills
Microsoft Excel, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Training, Windows, Data Entry, Access, Time Management, Troubleshooting
Education
Colorado Mountain College 2011 — 2014
Verizon Wireless August 2007 - July 2012
Verizon Wireless July 2001 - August 2007
Winstar Communications September 1998 - April 2001
Safelite AutoGlass February 1996 - July 1998
US Navy July 1987 - August 1994
Skills
Sales, Customer Service, Marketing, Customer Satisfaction, Training, Team Building, Leadership, Account Management, Wireless, Microsoft Office, Social Networking, Social Media, Direct Sales, Strategic Planning, Public Speaking, Sales Management, Event Planning, Telecommunications, Microsoft Word, PowerPoint, Social Media Marketing, Time Management, Team Leadership, Marketing Strategy, Customer Experience, Facebook, Management, Retail, Data Analysis, Research, Process Improvement, Music Production, Microsoft Excel, Cross-functional Team..., Written & Oral..., Interaction Design, Premiere, Digital Photography, Magazine Layout Design
Education
University of Mississippi 2013 — 2014
Master's degree
Franklin University 1998 — 2000
Bachelor's of Science
Columbus State 1995 — 1998
Transfer Classes
Pacific Fish Co July 2015 - Present
US Navy May 2001 - September 2015
White Arrow September 2013 - July 2014
Safelite AutoGlass May 2013 - September 2013
Skills
Conflict Management, Customer Service, Security, Security Clearance, Weapons & Tactics..., Weapons Training, Couching, Dispatching, Management, Construction Safety, Security Management, Security Operations, Construction, Construction Management, Hands-on Training, Instructor Certified, Cpr Certified, First Aid, Triage
Education
Rio Hondo College
Sociology
Central Texas College
Sociology
Vincennes University
Humanities/Humanistic Studies
Advance security concepts
Professional security
Dynapower Company, LLC November 2014 - Present
Dealer.com July 2014 - November 2014
Questech October 2013 - May 2014
Dynapower Company, LLC May 2013 - August 2013
Dynapower Company, LLC May 2012 - January 2013
Dynapower Company, LLC December 2011 - January 2012
Safelite AutoGlass August 2009 - July 2010
Skills
Team Orientation, Team Leadership, Self-motivated, Work Ethic, Adaptability, Creativity, Resourceful, Interpersonal Skills, Social Skills, Competitive Analysis, Goal Oriented, Time Management, New Business..., Event Planning, Microsoft Excel, Social Media, Marketing, Business, Facebook, PowerPoint, Customer Service, Teamwork, Social Networking, Sales, Manufacturing, Business Development, Leadership, Microsoft Office
Education
Castleton University 2010 — 2014
Bachelor of Science in Business Administration (BSBA), Management, Marketing
Safelite AutoGlass September 2007 - Present
Safelite AutoGlass May 2006 - September 2007
Skills
Customer Service, Customer Satisfaction, Leadership, Creative Problem Solving, Networking, Call Centers, Internal Audit, Team Building, Continuity of Operations, Time & Attendance, Time Management, Compliance, Mentoring
Education
Franklin University 2012 — 2014
Bachelor of Science (BS), Business Administration and Management
Columbus State Community College 2009 — 2011
Associate of Arts (A.A.), Art/Art Studies, General
Progressive Medical, Inc. October 2013 - Present
lia sophia Independent Advisor July 2013 - Present
Progressive Medical, Inc. October 2010 - October 2013
Safelite AutoGlass February 2002 - December 2005
Bank One April 1994 - August 1998
Skills
Customer Service, Customer Service..., Medicare/Medicaid..., Insurance Background, Medical Terminology, Call Center, Collaboration, Team-oriented, Medical Records, Employee Training, HIPAA, Workers Compensation, Pharmacy, Claim, Provider Relations, Telephone Skills, Microsoft Excel, Microsoft Word, Healthcare Industry, Outlook, ICD-9
Education
Columbus State 2005 — 2007
Health Information Management
Safelite AutoGlass February 2013 - Present
The Hershey Company 2006 - 2012
Skills
Sales Management, Sales, Account Management, Merchandising, Sales Presentations, Cross-functional Team..., P, Key Account Management, Marketing Strategy, Customer Satisfaction, Brand Management, Shopper Marketing, IRI, Retail, Grocery, Sales Operations, Customer Retention, Customer Service, Cold Calling, Management, New Business Development, Team Building
Education
Colorado Mesa University 1993 — 1995
Energy, Environment, and Natural Resources Law
Fruita monument high school 1991 — 1993
Gen Ed
Safelite AutoGlass May 2011 - Present
Victoria's Secret May 1989 - April 2004
Skills
Automotive, Sales Management, Customer Retention, Vehicles, Sales, Automobile, Automotive Aftermarket, Account Management, Profit, Team Building, Sales Process, Process Improvement
Education
Columbus State Community College
Business, Management, Marketing, and Related Support Services
The Ohio State University
Franklin County WIC June 2013 - Present
HHA Services March 2013 - June 2013
DoubleTree by Hilton May 2012 - August 2012
Forum at Knightsbridge November 2011 - May 2012
Safelite AutoGlass November 2010 - June 2011
DoubleTree by Hilton June 2009 - April 2010
Skills
Nutrition Counseling, Breastfeeding, Customer Service, WIC policies, Time Management, Interpersonal Leadership, Microsoft Network, Typing, Training, Catering, Food & Beverage, Menu Development, Hospitality Management, Hospitality Industry, Hospitality, Event Planning, Hotels, Banquets, Organization, Supervising Others, Inventory, Product Ordering
Education
Walden University 2014 — 2014
Health and Wellness Promotion
Columbus State Community College 2010 — 2012
Associate of Science (A.S.), Dietetic Technician
Columbus State Community College 2005 — 2008
Associate of Applied Science, Chef Apprentice
CSU August 2009 - Present
Nike June 2010 - April 2012
Footlocker April 2007 - August 2009
Safelite AutoGlass April 2007 - January 2009
Education
Colorado State University 2011 — 2014
University of Northern Colorado 2009 — 2011
Adams City High School 2005 — 2009
AEP Energy January 2014 - Present
Columbus State Community College March 2013 - Present
YOR Health October 2012 - September 2014
Safelite AutoGlass March 2013 - October 2013
Hola Columbus Magazine February 2013 - August 2013
Skills
Customer Service, Network Marketing, Bilingual-English/Spanis..., Modeling, Business Development, health and nutrition, Team Building, Coaching, Networking, Direct Sales, Customer Satisfaction, Small Business, Social Networking, Time Management, Leadership, Marketing
Education
Columbus State 2012 — 2013
Settle Muter Electric November 2013 - Present
Advanced Industry Supplies, LLC August 2012 - November 2013
Broadband Installation Services July 2009 - August 2012
Broadband Installation Services May 2007 - July 2009
Broadband Installation Services May 2003 - May 2007
Broadband Installation Services June 2002 - May 2003
Safelite AutoGlass July 2001 - June 2002
Safelite AutoGlass April 1998 - July 2001
Skills
Financial Analysis, Budgets, Financial Modeling, Strategic Planning, Accounting, Financial Reporting, Forecasting, Account Reconciliation, Accounts Payable, Financial Statements, Internal Controls, Auditing, Customer Service, Microsoft Excel, Access, Team Leadership, Account Management, Leadership, Invoicing, Strategic Financial..., Variance Analysis, Analysis, Management, Great Plains Software, Finance, Managerial Finance, Operations Management, Sarbanes-Oxley Act, Financial Audits, General Ledger
Education
Capital University 2001 — 2004
MBA, Finance, General
Otterbein College 1993 — 1997
BA, Business Administration
McKesson May 2014 - Present
Republic Sales & Manufacturing April 2013 - December 2013
National Envelope June 2012 - April 2013
T-Mobile US July 2010 - June 2012
Daniel Residence/Kendrick Residence May 2009 - August 2010
AT&T for the Plus Group June 2008 - April 2009
Safelite AutoGlass October 2005 - April 2008
Calltech/Teleperformance August 2003 - August 2005
Skills
Commitment to Customer..., Technical Support, Receptionist Duties, Customer-focused Service, Makeup Artistry, Cosmetics, Sales, Leading Meetings, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Networking, Customer Service, Analysis, Customer Insight, Call Centers, Customer Satisfaction, Time Management, Customer Retention, Wireless, Outsourcing, Recruiting, Telecommunications, Interviews, Customer Experience, Human Resources, Call Center
Education
Collin County Community College
Bachelor's
Columbus State Community College
Bachelor's
Safelite AutoGlass October 2011 - Present
Skills
Customer Satisfaction, Inventory Management, Customer Retention, Inventory Control, Retail, Automotive Aftermarket, Sales, Customer Service, Income Statement, Automotive, Automobile, Store Management, Vehicles, Team Building, Sales Operations, Retail Sales, Loss Prevention, Sales Process, Account Management, Leadership, Management, P&L, Pricing, Purchasing, Operations Management
Education
John Jay College of Criminal Justice 2012 — 2014
Economics, 3.516
Nassau Community College 2004 — 2005
Safelite AutoGlass April 2014 - Present
Safelite AutoGlass October 2005 - March 2014
Safelite AutoGlass September 2003 - September 2005
Skills
Customer Service, Research, Response, Investigations, Problem Solving, Teamwork, Call Centers, Coaching, Customer Satisfaction, Interviews, Private Investigations, Sales, Sales Management, Salesforce.com, Training
Education
Columbus State 1999 — 2002
Associate of Applied Science, Marketing
Safelite AutoGlass February 1997 - Present
Skills
Employment Law, Negotiation, Internal Investigations, Litigation, Legal Writing, Legal Compliance, Corporate Governance, Contract Negotiation, Legal Research
Education
Capital University Law School 1992 — 1995
Doctor of Law (JD)
The Ohio State University 1988 — 1992
Bachelor of Arts (BA), Criminology/Criminal Justice, Magna Cum Laude
Safelite AutoGlass April 2012 - January 2013
ARS Rescue Rooter October 1980 - July 2012
American Residential Services September 2005 - April 2012
ARS 2005 - March 2012
ServiceMaster May 2002 - September 2005
ServiceMaster May 2001 - May 2002
Terminix October 1980 - May 2001
Orkin Pest Control April 1974 - October 1980
Skills
Team Building, Supply Chain Management, Operations Management, Sales Management, Contract Negotiation, Income Statement, Strategic Planning, Customer Service, Purchasing, Process Improvement, Negotiation, New Business Development, Inventory Management, Budgets, Customer Satisfaction, Account Management, Transportation, Leadership, Coaching, Change Management, Automotive, Management, Project Planning, Contract Management, Process Scheduler, Team Leadership, Logistics, Program Management, Procurement, Project Management, Training, Fleet Management, Six Sigma, Pricing, Product Development, Strategy, Forecasting, Sales, Cross-functional Team..., P&L Management, Continuous Improvement, Sales Operations, Profit, Customer Retention, Quality Assurance, Supply Chain, B2B, Inventory Control, Sales Process, Business Planning
Education
Iowa Central College 1969 — 1971
BA, Business
Wells Fargo April 2012 - Present
Wells Fargo April 2012 - Present
Safelite AutoGlass June 2011 - April 2012
Huntington National Bank September 2006 - August 2011
JP Morgan Chase 2003 - 2006
CheckFree 2001 - 2003
United States Navy 1984 - June 1991
Skills
DNS, Checkpoint, DHCP, Bluecoat, PIX, Network Security, Firewalls, Cisco, Cisco Switches, Routers, TCP/IP, Juniper, Troubleshooting, VPN, Network Architecture, OSPF, Unix, BGP, WAN, Switches, Network Design, Cisco IOS, ASA, Routing, Network Engineering
Education
City University of Seattle 1990 — 1990
AS, General Studies
DHL/Exel Inc. April 2009 - Present
Safelite Autoglass November 2002 - April 2009
The Sherwin-Williams Company January 1990 - November 2002
The Sherwin-Williams Company January 1990 - April 1991
Ziegler, Metzger & Miller 1987 - 1990
Education
Cleveland State University - Cleveland-Marshall College of Law 1984 — 1987
JD, Law
John Carroll University 1980 — 1984
BA, Political Science, Pre-Law
High school
Safelite AutoGlass September 2011 - Present
Manpower August 2009 - September 2011
Westerville North High School July 2010 - June 2011
Westerville City Schools October 2009 - June 2011
International Drama Company August 1995 - June 2000
Skills
Tutoring, Teaching, Teachers, Curriculum Design, Data Entry, Public Speaking, Editing
Education
Cleveland State University 2005 — 2009
Bachelor of Arts (BA), English/Language Arts Teacher Education
The University of Akron 2004 — 2006
Seeking a new career opportunity March 2015 - Present
Guardian Fall Protection May 2014 - March 2015
The Paragon Group January 2013 - May 2014
Mettler-Toledo International, Inc January 2007 - June 2008
Mettler-Toledo International, Inc October 2005 - December 2006
Safelite AutoGlass August 2004 - October 2005
Safelite AutoGlass January 2000 - August 2004
Skills
Account Management, Sales, Sales Process, Customer Satisfaction, B2B, Strategic Planning, Marketing, Consulting, Face to Face Sales, Customer Retention, Event Planning, Trade Shows, Fundraising, Public Speaking, Client Rapport, Relationship Marketing, Team Building, Recruiting, Telemarketing, Face to Face..., Opportunity..., Pediatric Cancer..., Building Relationships, Charity Work, Cold Calling, Sales Presentations, Lead Generation, Salesforce.com, Relationship Building
Education
Ohio Dominican University 2005 — 2006
Associate of Science (A.S.) Equivilant - LEAD Program, Business Administration and Management, General, 3.5
Columbus State Community College
Dish Network May 2013 - Present
Safelite AutoGlass January 2011 - April 2013
Xpress Auto Rental January 2009 - December 2010
Insurance Auto Auctions January 2006 - December 2008
U-Save Car & Truck Rental July 2001 - June 2006
U-Save Car & Truck Rental August 1997 - July 2001
Thrifty Car Rental May 1994 - August 1997
Enterprise Rent-A-Car March 1991 - April 1994
Skills
Management, Leadership, Sales, Customer Service, Retail, Recruiting, P&L Management, Customer Satisfaction, Sales Management, Automotive, Team Building, Account Management, Operations Management, Negotiation, Executive Management, Purchasing, Marketing, New Business Development, Coaching, Sales Operations, Profit, Sales Process
Education
California Polytechnic State University-San Luis Obispo 1986 — 1990
Bachelor of Arts (BA), Communications and Marketing
Express Scripts December 2014 - Present
Safelite AutoGlass February 2009 - November 2014
Safelite AutoGlass February 2008 - February 2009
L. A. Weight Loss June 2006 - January 2008
Ruscilli Construction July 1996 - June 2006
Roundy's Foods November 1994 - July 1996
Value City Furniture January 1993 - November 1994
Best Restaurant Equipment & Design Co. February 1991 - December 1992
Camelot Music September 1989 - February 1991
Lazarus (Book Department) October 1987 - August 1989
Skills
Customer Service, Time Management, Sales, Training, Customer Satisfaction, Customer Experience, Call Centers, Coaching, Telephone Skills, Organization &..., Self Motivation, Job Coaching, Sales Management, Dependable Team Player, Goal Oriented, Resolve Issues, Inventory Management, Customer Retention, Retail Sales, Inventory, Research, Recruiting, Management, Leadership
Education
Columbus College of Art & Design
Westland High School
Self-employed January 2012 - Present
ACES AUTO GLASS LLC January 2012 - Present
Safelite AutoGlass January 2005 - December 2011
Skills
Auto Glass Replacement, AUTO GLASS REPAIRS, Customer Service, New Business Development, Auto Glass
Education
Capital University 2001 — 2005
Bachelor's degree, Business/Managerial Economics
WHITEHALL YEARLING HIGH SCHOOL 1998 — 2001
DIPLOMA, GENERAL
AB Vista, a division of AB Agri September 2012 - Present
AB Enzymes April 2011 - December 2012
Columbus City Schools August 2005 - March 2011
Abitec Corporation May 2008 - July 2008
Safelite AutoGlass January 2005 - February 2007
Matera Paper Company, Inc. August 2000 - December 2004
Skills
Multilingual, Export, Accounting, Accounts Payable, Education, Educational Technology, Customer Service, Account Management, Billing, Invoicing, Desktop Publishing, Microsoft Office, Administration, Teamwork, Multitasker
Education
Nova Southeastern University 2012 — 2014
Master of Business Administration (MBA), Accounting and Business/Management
Ohio Christian University 2009 — 2012
B.A. Business Administration & Accounting
Columbus State 2005 — 2007
TESOL, English As SEcond Language Certification
DSW May 2015 - Present
Safelite AutoGlass June 2014 - May 2015
NetJets November 2012 - June 2014
NetJets October 2008 - November 2012
ms consultants, inc. November 2005 - May 2008
Cowan and Associates November 1999 - November 2005
Skills
Aerospace, Aircraft, Aviation, Budgets, Contract Management, Contract Negotiation, Leadership, Microsoft Office, Outlook, Process Improvement, Procurement, Project Management, Project Planning, Purchasing, Real Estate, Retail, Submittals
Education
Columbus State 1996 — 1998
Associate's Degree, Architecture Technology
Safelite AutoGlass December 2011 - Present
Ohio Attorney General's Office June 2009 - September 2009
Reid Park Golf Course July 2008 - September 2008
Skills
C++, Java, Microsoft Office, Eclipse, Visual Studio, C#, .NET, Android Development, Agile Methodologies, MVC
Education
The Ohio State University 2007 — 2011
Bachelor of Science, Computer and Information Science
Capital University 2006 — 2007
Catholic Central
Star Images April 2014 - Present
Dorian Studios August 2013 - November 2013
Best Buy September 2011 - April 2012
Safelite AutoGlass June 2011 - September 2011
Northsight Studios March 2011 - September 2011
Harkins Theatres February 2010 - June 2011
Global communications November 2008 - March 2009
Harold Garland Electric September 2006 - May 2008
Skills
Video Editing, Special Effects, Photoshop, After Effects, Final Cut Pro, Premiere, Motion Graphics, Compositing, Visual Effects
Education
Collins College 2009 — 2010
AA, Film & Digital Video Production
Collins College 2009 — 2010
Associate of Arts, Film & Digital Video Production
Tacoma Community College 2007 — 2008
Credits earned, Prerequisites
Safelite AutoGlass April 2015 - Present
Safelite AutoGlass June 2014 - Present
ET Consulting September 2013 - June 2014
The Scotts Miracle-Gro Company October 2011 - May 2013
The Scotts Miracle-Gro Company June 2006 - October 2011
The Scotts Miracle-Gro Company June 2006 - October 2010
Advantage Sales & Marketing 1996 - 2006
Buckeye Steel Castings Company 1993 - 1996
Skills
DDI Certified, Talent Management, Onboarding, Employee Relations, Succession Planning, Talent Acquisition, Human Resources, Performance Management, College Recruiting, Applicant Tracking..., Employee Engagement, Strategy, Personnel Management, Leadership, Training, Sales, HR Consulting, Retail, Employee Benefits, Organizational Design, Team Building, HRIS, Organizational..., Job Evaluation, Organizational..., Benefits Administration, Payroll, Workforce Planning, Business Development, CRM, Sourcing, Recruiting, HR Policies, New Hire Orientations, High Performance..., Workplace Culture, Workplace Design, SAP HR, HR Transformation, Associate Engagement, Trusted Business Partner, Global Organizational..., Executive Coaching, Career Path Planning, High Potential..., Competency Framework..., Round Tables, Cross-functional Team..., Pay for Performance, Incentive Programs
Education
Capital University - School of Management
MBA, Human Resources
The Ohio State University
BSBA, Human Resources
Cardinal Health November 2014 - Present
Cardinal Health December 2012 - November 2014
Bank of America July 2011 - November 2012
Discover Financial Services August 2010 - May 2011
Discover Financial Services August 2008 - August 2010
Discover Financial Services February 2006 - August 2008
Discover Financial Services September 2005 - September 2006
Discover Financial Services January 2005 - September 2005
Rush Creek Sports Bar & Grille April 1999 - October 2004
Safelite AutoGlass June 1998 - March 1999
Skills
Credit, Banking, Finance, Analysis, Leadership, Process Improvement, Credit Cards, Portfolio Management, Risk Management, Microsoft Excel, Access, Management, Microsoft Office, Microsoft Word, Customer Service, Lotus Notes, Financial Services, Financial Analysis, Team Building, Outlook, QuickBooks, SAP, Credit Analysis, Financial Risk, Credit Risk, Accounts Receivable, Accounting, Loans, 10 Key, POS, Internet Explorer, Quicken, Money, CRM, PowerPoint, SAP ERP, Microsoft CRM, Commercial Lending, Value+, Risk Assessment, Risk Analysis, A/R Collections, Financial Statements, Financial Statement..., Consolidated Financial..., Collections, A/R Management, A/R analysis, Public Speaking
Education
University of Phoenix 2009 — 2012
Bachelor of Science in Business, Banking and Financial Support Services
Columbus State 2000 — 2001
Business
The Ohio State University 1998 — 1999
Business
Thomas Worthington 1994 — 1998
KCI Technologies, Inc. April 2011 - Present
JB Windshield Repairs December 2008 - March 2011
JB Design Services Inc. July 2008 - December 2009
SAFE Management January 2009 - February 2009
Safelite Autoglass January 2008 - October 2008
KCI Technologies July 2000 - December 2007
KCW Engineering Technologies December 1994 - July 2000
Geo Syntec June 1994 - November 1994
Reimer Muegge & Associates, Inc. March 1990 - December 1993
Education
Catonsville Community College 1986 — 1989
computer drafting
Woodlawn Senior High 1982 — 1986
Diploma, General
Pikesville Middle School 1979 — 1982
Safelite AutoGlass September 2009 - Present
the Kingdom of God 2004 - Present
A Living Clean August 2005 - October 2009
Sawmill Road Management Co. August 2006 - January 2007
Meijer November 2002 - August 2005
Skills
Budgeting, Call Center, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Customer Acquisition, Customer Focus, Customer Engagement, Customer Insight, Inventory Control, Inventory Valuation, Inventory Accuracy, physical inve, Problem Solving, Creative Problem Solving, Word, Microsoft Office, Quality Assurance, Retail, Team Building, Team Management, Strategic Planning, Marketing Strategy, Production, Employee Relations, Employee Management, Troubleshooting, Computer Hardware..., Teamwork, Office Administration, Small Business, Business Planning, Data Entry, Forecasting, Mentoring, Event Planning, Windows, Computer Hardware, Editing, Fundraising, Insurance, Internet, Inventory Management, Kronos, Linux, Non-profits, New Business Development, Organizing, Call Centers
Education
Columbus State Community College 2006 — 2007
Shawnee State 1984 — 1986
Business Management
Greenup County High School 1980 — 1984
David Star Jordan High School 1982 — 1983
Hill-Rom June 2006 - Present
Resource Plus October 2004 - May 2006
Safelite AutoGlass January 2003 - February 2004
Skills
Medical Devices, Capital Equipment, Biomedical Engineering, Field Service, Electronics, Six Sigma, Cross-functional Team..., Hospitals, Troubleshooting
Education
Columbus State 2009 — 2013
Associate of Science (AS), Electromechanical Engineering
DeVry University 1999 — 2002
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
Safelite AutoGlass January 2014 - Present
jcpenney April 2013 - December 2013
Second Chance Counseling Center March 2012 - August 2012
DialAmerica January 2011 - October 2011
Skills
Data Entry, Microsoft Office, Marketing Communications, Customer Service, Telemarketing, Warehousing, Microsoft Excel, Sales Presentations, Administrative..., Time Management, Customer Satisfaction, Call Centers, Training, Telephone Skills
Education
Columbus State 2011 — 2013
Associate's Degree, Mental Health Counseling/Counselor
University of Phoenix 2009 — 2010
Medical Billing & Coding Clerk
social security disability April 1996 - Present
Congregation Adat Ari El September 1999 - May 2000
American Jewish University September 1999 - May 2000
Touro Synagogue September 1997 - May 1998
New Orleans Hillel Center April 1997 - May 1998
Temple Tifereth Israel and Congregation Agudas Achim - Ezrath Israel September 1996 - December 1996
Safelite AutoGlass December 1992 - September 1993
Bank One Columbus, N.A. June 1990 - December 1991
Diplomat Parking Corp. September 1989 - June 1990
Mac's Café and Pub February 1989 - May 1989
Skills
Pleasure, Public Speaking, Teaching, Customer Service, Microsoft Office, Microsoft Word, Non-profits, Data Entry, Research, Accounts Receivable, Invoicing
Education
City University of New York-Hunter College 1998 — 1999
b.a., hebrew
University of New Orleans 1998 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General
Safelite AutoGlass April 2013 - Present
CITIGROUP August 2006 - March 2013
Waddell & Reed September 2004 - July 2006
The Ohio State University June 2002 - September 2004
National City Mortgage July 2001 - March 2002
Macloud Financial 2002 - 2002
Skills
Mutual Funds, Financial Analysis, Research, Budgets, Financial Forecasting, Forecasting, Foreign Exchange, Portfolio Management, Financial Modeling, Corporate Finance, Strategic Financial..., Financial Advisory, Profit, Sales Presentations, Financial Accounting, Project Management, PowerPoint, Microsoft Excel, Eviews, Financial Statements, Cognos, Economics, Statistics, Series 6, Insurance
Education
Ohio University 2011 — 2013
Master of Financial Econcomics, Economics
The Ohio State University 2000 — 2004
Bachelor of Science (B.S.), Finance and Financial Management Services
Columbus State 2013 — 2014
Alter
Safelite AutoGlass March 2013 - Present
Pool Blu LLC June 2008 - September 2012
Damage Controlman 1st Class Surface Warfare January 2000 - June 2008
Skills
Military, Firefighting, Weapons, Engineering, Military Operations, Navy, Security Clearance, Command, Physical Security, Military Experience, Security, Security+, Emergency Management, Troubleshooting, Team Building, Training, Leadership, DoD, Management
Education
Columbia College 2011 — 2014
BA.CJAD Bachelor of Arts, Criminal Justice Administration
Columbia College 2010 — 2012
Bachelor of Arts (BA), Criminal Justice/Law Enforcement Administration
First Line Leadership School 2004 — 2004
Columbus State Community College October 2010 - Present
Safelite AutoGlass September 2000 - October 2001
Huntington National Bank August 1999 - August 2000
Skills
Sketching, Painting, Creative Writing, Childcare, InDesign, Photography, Dreamweaver
Education
Columbus State 2010 — 2012
PRS, Inc.(formerly Psychiatric Rehabilitation Services) April 2014 - Present
Private Advisor Serving Customer Driven Industries December 2013 - April 2014
Safelite AutoGlass May 2013 - December 2013
Royal Glass Company March 1989 - May 2013
Royal Glass Company October 1989 - July 2001
Royal Glass Company March 1989 - October 1989
Washington Adventist University May 1981 - March 1989
Skills
Strategic Planning, Management, Process Improvement, Budgets, Sales Management, Team Building, Customer Service, Human Resources, Leadership, Accounting, New Business Development, Public Speaking, Microsoft Office, Forecasting, Mergers & Acquisitions, Marketing Strategy, Nonprofits, Internal Controls, Great Plains Software, Financial Accounting, Corporate Finance, Cost Control, Missions, FRx Report Writer, Community Outreach, Grants, Grant Administration, Facilities Management
Education
George Washington University 1986 — 1988
Master of Business Administration (MBA)
Columbia Union College 1977 — 1981
Bachelor of Science (BS), Business Administration-Accounting Concentration
Andrews Academy 1973 — 1977
Chamberlain College of Nursing November 2014 - Present
Chamberlain College of Nursing November 2009 - November 2014
Central Ohio Technical College September 2011 - December 2011
Chamberlain College of Nursing July 2007 - November 2009
LeaderStat December 2004 - July 2007
Safelite AutoGlass August 2003 - November 2004
Skills
Job Search Strategies, Needs Analysis, Career Counseling, Resume Writing, Interviewing Skills, Staff Development, Student Recruiting, Career Development, Interview Preparation, Enrollment Management, Job Coaching, Adult Education, Student Affairs, Student Development, Admissions, Project Management, Interviews, Retaining Customers, Leadership Development, Temporary Placement, Leadership, Distance Learning, Community Outreach, CampusVue, Academic Advising, Student Financial Aid, Higher Education, College Recruiting, Cover Letters, Mock Interviews, Recruiting, Public Speaking, Training, Coaching, Teaching
Education
Keller Graduate School of Management 2008 — 2010
MBA
Capital University 2000 — 2002
Bachelor of Art, Organizational Communication
Safelite AutoGlass 2004 - Present
A Kid Again January 2012 - Present
Safelite AutoGlass Charitable Foundation March 2005 - Present
Elderkin, Martin, Kelly & Messina August 1995 - October 2004
Skills
Mergers, Corporate Governance, Corporate Finance, Contract Negotiation, Legal Writing, Litigation, Intellectual Property, Employment Law, Legal Compliance, Management, Civil Litigation, Legal Assistance, Mergers & Acquisitions, Marketing, Corporate Law, Negotiation, Commercial Litigation, Analysis, Licensing, Mediation, Arbitration, Insurance, Competition Law
Education
Capital University Law School 1992 — 1995
Juris Doctorate. Cum Laude, Order of the Coif
The Pennsylvania State University 1987 — 1991
BS, Economics, Business Administration
Safelite AutoGlass May 2013 - Present
Liberty Tax Service January 2012 - Present
New York City Transit June 2012 - October 2012
Outsource Consultants, Inc. December 2007 - February 2010
New York City Transit June 2007 - August 2007
Skills
QuickBooks, Accounts Payable, Invoicing, Accounts Receivable, Accounting, Management, Leadership, PowerPoint, Research
Education
City University of New York City College 2003 — 2008
BA, Management and Administration; Economics
Safelite AutoGlass June 2013 - Present
Safelite Group February 2011 - June 2013
Safelite AutoGlass 2009 - March 2011
Safelite AutoGlass 2002 - 2009
Lane Bryant/Limited Logistics Services 1997 - 2002
Cacique/Limited Brands 1995 - 1997
Victoria's Secret Stores 1988 - 1995
Revco DS, Inc. 1983 - 1988
Burrows Brothers 1981 - 1982
Higbee Co. 1976 - 1981
Skills
Inventory Management, Retail, Supply Chain Management, Warehousing, Supply Chain, Team Building, Purchasing, Distribution Center..., Automotive Aftermarket, Process Improvement, Customer Satisfaction, Operations Management, Sales Management, Forecasting, Manufacturing, Management, Inventory Control, Automotive, Customer Service, Leadership, Profit
Education
Cleveland State University 1971 — 1975
BA
NCO Financial Systems April 2015 - Present
Stanley David and Associates--Nationwide Insurance July 2014 - April 2015
Safelite AutoGlass June 2009 - July 2014
Kindercare January 2002 - February 2009
Skills
Customer Service, Microsoft Excel, Microsoft Word, Leadership Development, Team Leadership, Team Building, Teachers, Microsoft Office, Time Management, Sales, Management, Insurance, Leadership, Data Entry, Operations Management, Fundraising, Coaching, Process Improvement
Education
Hondros College of Business 2014 — 2014
Associate's degree, Insurance
Fairborn High School 1997 — 1998
high school diploma, diploma
Columbus State
early childhood education and teachi
Safelite AutoGlass June 2015 - Present
Swingle Lawn, Tree & Landscape Care May 2014 - October 2014
URBAN FARMER INC April 2010 - October 2013
Chew On This Business Solutions November 2008 - June 2009
Western Colorado Business Development Corporation (The Business Incubator Center) July 2005 - June 2008
Denver Center for the Performing Arts September 1990 - April 1998
Skills
Management, Market Research, Marketing Strategy, Leadership, Brand Development, Brand Awareness, Strategic Planning, Business Development, Customer Service, Customer Satisfaction, Customer Retention, Photography, Microsoft Office, Outlook, Event Photography, Event Planning, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training, Performing Arts, Fine Art, Art Direction, Fine Art Photography, Theatrical Production, Theatrical Performance, Musical Theatre, Music Education, Choral Music, Customer Relations
Education
Colorado Mesa University 2000 — 2005
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, B
Safelite AutoGlass August 2014 - Present
Stewart Enterprises January 2012 - May 2014
StoneMor Partners February 2010 - February 2012
Service Corporation International; September 1996 - January 2009
Skills
Strategic Planning, Team Building, Public Speaking, Customer Service, Coaching, Leadership Development, Sales, Customer Satisfaction, Training, Strategy, Business Strategy, Change Management, Event Planning, Marketing, Recruiting, Hiring, Leadership, Small Business, Budgets, Microsoft Word, Funeral Homes, Inventory Management, Retail, Time Management, Profit, Account Management, Outlook, Interviews, P, Sales Management, Management, New Business Development, Public Relations, Team Leadership, Event Management, Microsoft Office, Business Development, Marketing Strategy, Social Networking, Advertising
Education
California Coast University 1998 — 2001
BS, Business Admin.
Dallas Institute of Funeral Service 1986 — 1987
MS, Mortuary Science
Bravura Advertising and Design July 2015 - Present
Paul Tyler Welsh Design August 2010 - Present
Safelite AutoGlass June 2015 - July 2015
Cult Marketing May 2015 - June 2015
TOL Landscaping LLC July 2012 - July 2014
Airstream January 2014 - May 2014
Village Chapel UMC August 2010 - May 2014
Skills
InDesign, Illustrator, Photoshop, Final Cut Pro, Microsoft Office
Education
Columbus College of Art and Design 2010 — 2014
Bachelor of Fine Arts (BFA), Advertising & Graphic Design
Eastland-Fairfield Career and Technical Schools 2008 — 2010
Certificate of Completion, Graphic Design
Homeside Financial July 2015 - Present
Wells Fargo, Inc. April 2012 - July 2015
Westerville City Schools August 2011 - April 2012
Wells Fargo, Inc. December 2010 - June 2011
Accurate Document Service July 2002 - November 2003
Huntington National Bank September 2000 - June 2002
Safelite AutoGlass March 2000 - September 2000
Norwest Mortgage, Inc. October 1997 - March 2000
Skills
Banking, Customer Service, Mortgage Banking, Residential Mortgages
Education
Columbus State Community College 1998 — 2000
Westerville South High School 1995 — 1998
Safelite AutoGlass April 2015 - Present
Safelite AutoGlass July 2014 - April 2015
Safelite AutoGlass June 2013 - July 2014
Young Independent Consultants June 2010 - November 2012
Skills
Customer Service, Management, Microsoft Office, Microsoft Excel, Social Media, Outlook, Research, Office Management, Leadership, Administrative..., Microsoft Word, Customer Satisfaction, Sales, Customer Retention, Account Management, Team Building, Training
Education
Columbus State Community College
Owens Community College
Safelite AutoGlass November 2011 - Present
Safelite AutoGlass February 2010 - October 2011
FirstMerit Bank July 2009 - February 2010
Skills
Customer Service, Customer Satisfaction, Training, Leadership, Time Management, Customer Retention, Microsoft Office, Team Building, Team Leadership, Microsoft Word, Data Entry, Teamwork, Social Media, Coaching, Microsoft Excel, Telephone Skills, Employee Training, Customer Experience, Team Management, Social Networking, Recruiting, Team-oriented, Access, Interviews, Better Business Berau, Hiring, Management, Social Media..., Team Motivation, Cross-functional Team..., Process Improvement, Call Centers
Education
Columbus State 2008 — 2011
Associate, Business Management
Princes Town Senior Comprehensive 2001 — 2005
Business management
Squire Patton Boggs (US) LLP April 2012 - Present
Ice Miller LLP August 2004 - April 2012
Tri-Star Title Agency June 2003 - July 2004
Safelite AutoGlass May 1997 - June 2003
Skills
Manage Marketing, Paralegal Studies, Billing, Invoicing, Microsoft Office, Excel, Accounting, Word, Outlook, Customer Service, Accounts Payable, Accounts Receivable, Telephone Skills, Data Entry, Spreadsheets, Reconciliation, Microsoft Word, Account Reconciliation, Legal Writing, Elite Webview, QuickBooks, Bank Reconciliation, Microsoft Excel
Education
Hondros College of Business 2014 — 2015
Real Estate / Realtor
Columbus State Community College 2009 — 2011
Paralegal Studies
Columbus State Community College 2000 — 2002
Accounting
Whitehall Yearling High School 1992 — 1995
Manage Marketing
Alliance Data card services September 2015 - Present
Tailored Management April 2015 - September 2015
Sbarro October 2014 - April 2015
Grange Insurance April 2013 - September 2014
Safelite AutoGlass November 2011 - March 2013
Gap Inc./Gap Inc. Direct September 2011 - November 2011
Zaner-Bloser May 2005 - May 2011
Skills
Human Resources, Recruiting, Payroll, Employee Benefits, Time Management, Employee Training, Training, Teamwork, Data Entry, Customer Service, Microsoft Office, Leadership, Microsoft Word
Education
Columbus State Community College 2013 — 2017
Associate's degree, Business, Management, Marketing, and Related Support Services, B
Columbus State Community College
Banking, Corporate, Finance, and Securities Law
Rea & Associates, Inc. November 2014 - Present
Clark, Schaefer, Hackett & Co. July 2012 - August 2014
Fentress & Barnes CPAs January 2007 - June 2012
Chase Landscape Corporation January 1998 - January 2006
Safelite AutoGlass March 1994 - July 1996
Skills
Accounting, Healthcare, Tax Advisory & Planning..., S-Corp Taxation, Partnership Taxation, Compilation Of..., General Ledger, Individual Taxation, Tax Preparation, C-Corp Taxation, Fixed Assets, Oil and Gas, Income Tax, Foreign Income, Tax Compliance, Sales Tax, Reconciliation, Payroll Taxation, Quickbooks, Tax Research, Tax, Corporate Tax, Account Reconciliation, QuickBooks, Financial Statements, Tax Accounting
Education
College of Charleston 1991 — 1993
B.S., Accounting
College of Charleston 1991 — 1993
B.S., Business Administration
The Ohio State University 1987 — 1989
Business
Custom Brands Group May 2014 - Present
Kleane Kare Team September 2013 - April 2014
Home Instead Senior Care Annandale September 2012 - September 2013
Preferred Auto Glass By Brakes Plus May 2012 - July 2012
Peformance Food Group/Roma Foods 2011 - 2012
Safelite AutoGlass April 2006 - October 2010
North Las Vegas Chamber of Commerce 2008 - 2009
Service Auto Glass November 2003 - April 2006
Skills
Public Speaking, Customer Service, Event Planning, Community Outreach, Advertising, Microsoft Office, PowerPoint, Microsoft Word, Social Networking, Sales, Facebook, Social Media Marketing, Sales Operations, Marketing Strategy, Marketing, Team Building
Education
Christopher Newport University 1986 — 1990
Bachelor of Arts (B.A.), Marketing, 3.5
Bank of America March 2015 - Present
JPMorgan Chase & Co. April 2013 - Present
Chase September 2011 - April 2013
Chase May 2010 - September 2011
Safelite AutoGlass May 2009 - May 2010
PNC June 2008 - March 2009
Teleperformance, USA November 2005 - June 2008
Nu Sorce May 2004 - May 2005
Fashion City September 2003 - February 2004
SOUTH SIDE COMMUNITY ACTION NETWORK July 2002 - September 2002
Skills
Self motivated, Goal Oriented, Effective communicator, Organized, Dependable, General Office Skills, Customer Service..., Customer Service, Customer Service..., Service Operation, Clerical Skills, Multi-Line Phones, Balance Sheets, Training, MS Office, Inventory, Financial Audits, Foreclosures, Customer Liason, Sales Management, Sales Representative, Loans, Process Improvement, Leadership, Time Management, Microsoft Excel, Mortgage Lending, Banking, Credit, Outlook, Microsoft Office, Sales, Management, Team Building, Vendor Management, Onboarding, Risk Management, Call Centers, Human Resources, Talent Acquisition, Finance, Applicant Tracking..., Interviews, Financial Services, Strategic Planning, Financial Analysis, Coaching, Microsoft Word, Marketing, Analysis
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Masters of Accounting and Financial Management, Certified Public Accountant CPA
Central State University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Finance, General
Community Choice Financial, Inc. November 2014 - Present
Uniqlo August 2012 - 2013
Associated Humane Societies July 2012 - 2013
Safelite AutoGlass March 2011 - May 2012
Capital University September 2009 - April 2011
Skills
Research, Residence Life, Datatel, Telecommunications, Sewing, Sales Operations, Blogging, Social Media Integration, Social Media Marketing, Press Releases, Photography, Videography, Digital Copywriting, Alterations, Needlework, Creative Direction, Data Entry, Engaging Public Speaker, intermediate graphic..., photoshop, Photoshop, Training
Education
The Ohio State University 2011 — 2013
Business, Management, Marketing, and Related Support Services
Capital University 2009 — 2011
Philosophy and Political Science
Safelite AutoGlass September 2015 - Present
PRISM Marketing Communications June 2015 - September 2015
Ohio State Bar Association July 2010 - June 2015
EXPRESS November 2008 - August 2009
Crane Performance Siding 2006 - 2007
Skills
Adobe Creative Suite, InDesign, Visual Communication, Graphic Design, Corporate Identity, Illustrator, Art Direction, Logo Design, Typography, Graphics, Brochures, QuarkXPress, Layout, Posters, Adobe Acrobat, Branding & Identity, Digital Illustration, Concept Development, Creative Direction, Photoshop, Advertising, Illustration, Photography, Web Design
Education
Columbus College of Art & Design 2005 — 2009
Bachelor of Fine Arts (BFA), Advertising and Graphic Design
Labcorp Dynacare April 2015 - Present
LabCorp September 2010 - June 2015
Interface College April 2009 - August 2010
Total Clarity Hypnotherapy January 2007 - August 2010
Food Services of America January 2009 - June 2009
Mountain Gear 2007 - 2008
Safelite AutoGlass May 2005 - November 2007
West Corporation January 2003 - April 2005
Skills
Sales Management, Sales Presentations, Sales Process, Sales, Customer Service, Customer Relations, Customer Retention, Customer Support, Business Process..., Problem Solving, Hypnotherapy, Hypnosis, Phlebotomy, Physical Security, Security Management, Transportation, Transportation Planning, Logistics, Logistics Management, Marketing Strategy, Public Speaking
Education
Weber State University 2013 — 2017
Bachelor's Degree, Healthcare systems management, Healthcare Promotions, Sales and Marketing, 4.0
Hypnosis Motivation Institute 2005 — 2007
Certification in Hypnotherapy and Graphology, Hypnotherapy/Hypnotherapist, 4.0
Carrington College-Spokane 2000 — 2002
Certificate, Certified Phlebotomist, 3.75
Crowne Plaza® Hotels & Resorts 2015 - Present
Indianola Children Center June 2014 - December 2014
Safelite AutoGlass March 2014 - December 2014
Skills
Food & Beverage, Customer Service, Hospitality, Restaurants, Customer Satisfaction, Food
Education
Columbus State Community College 2013 — 2017
Associate of Arts (A.A.), Psychology
thomas worthington high school 2009 — 2013
Diploma
United States Postal Service August 2015 - Present
ecat8@aol.com April 2014 - August 2015
ecat8@aol.com August 2011 - March 2014
Safelite AutoGlass March 2010 - July 2011
UPS Freight October 2006 - February 2010
Lutron Shading Solutions By Vm March 2006 - December 2006
Anthem May 2006 - October 2006
Alltel Wireless August 2005 - May 2006
Cavalier Telephone October 2004 - August 2005
Dealer Specialties October 2002 - March 2004
Skills
Salesforce.com, Solution Selling, Troubleshooting, Account Management, Managed Services, Direct Sales, Data Center, Forklift Operation
Education
Thomas Nelson Community College 1993 — 1993
Computer Science, 2.9
Christopher Newport University 1992 — 1993
Computer Science, 2.9
Highland Springs 1980 — 1984
High School, Liberal Arts and Sciences, General Studies and Humanities, 2.9
Centene Corporation November 2014 - Present
Chase 2014 - November 2014
Dial America Marketing August 2013 - October 2014
INDEPENDENT HEALTH AGENT August 2013 - February 2014
Connextions January 2013 - August 2013
Connextions August 2011 - May 2013
Safelite AutoGlass February 2007 - June 2011
Limited Brands February 2005 - February 2006
Abercrombie & Fitch August 2004 - February 2005
Skills
Microsoft SQL Server, Business Analysis, Oracle, Troubleshooting, Systems Analysis, Windows Server, XML, Cognos, Web Services, System Administration, Mainframe, SharePoint, Health Insurance, Visual Basic, Process Improvement, Software Documentation, Analysis, Data Migration, Databases, Access, Training
Education
Central Ohio Technical College 2015 — 2019
Nursing
The Ohio State University
Verizon Wireless July 2014 - Present
So Fly Management May 2013 - Present
Chase November 2013 - June 2014
Safelite AutoGlass May 2011 - November 2013
Ohio Public Defender September 2010 - January 2012
Skills
Music Industry, Social Media Marketing, Public Relations, Advertising, Customer Service, Event Planning, Event Management, Social Media, New Media, Public Speaking, Sales, Team Building, Leadership, Strategic Planning, Fundraising
Education
Full Sail University 2012 — 2013
Master of Science (M.S.), Entertainment Business
Capital University Law School 2010 — 2013
Doctor of Law (J.D.), Dispute Resolution
Norfolk State University 2008 — 2010
Master of Arts (M.A.), Media Management
Oakland University 2003 — 2005
Bachelor of Arts (B.A.), Journalism
Safelite AutoGlass August 2015 - Present
Safelite AutoGlass May 2010 - August 2015
Skills
Logo Design, Adobe Creative Suite, Illustrator, Graphic Design, Layout, Illustration, Mac, Art Direction, Corporate Branding, Creative Direction, Customer Satisfaction, Customer Service, Process Improvement, Sales, Team Building, Web Design, Leadership
Education
Columbus College of Art & Design 2007 — 2011
BFA, Advertisement & Graphic Design Copywriting
Wireless Partners July 2013 - April 2015
Wireless Partners July 2012 - July 2013
Jewels & More November 2009 - July 2010
Safelite AutoGlass May 2007 - November 2007
Skills
Sales, Customer Service, Direct Sales, Wireless, Sales Management, Microsoft Office, VoIP, B2B, Customer Retention, Sales Process, Microsoft Access, Windows 8.1, Windows 7, Windows Server, SQL*Plus, HTML Scripting, CSS, VBA, Visual Basic, Database Design, Active Directory, Powershell, Adobe Creative Suite, Teamwork, Microsoft Excel
Education
Columbus State Community College 2015 — 2015
Certificate, Software Developer
Columbus State 2007 — 2010
Web/Multimedia Management and Webmaster
University of Dayton 2005 — 2007
Secondary Education and Teaching
North Lake College July 2015 - July 2015
North Lake College August 2014 - July 2015
Momentum 98 April 2014 - August 2014
Safelite AutoGlass September 2013 - April 2014
Teleperformance August 2010 - April 2013
The Ohio State University September 2011 - May 2012
The Ohio State University September 2011 - May 2012
North Lake College August 2009 - July 2010
Redwine Real Estate & Investment Solutions February 2009 - June 2010
Education
The Ohio State University 2011 — 2014
Bachelor's Degree, Human Development and Family Studies
Columbus State 2010 — 2011
Associate’s Degree, Science
North Lake College 2009 — 2010
Science
Safelite AutoGlass August 2011 - Present
Safelite AutoGlass July 2007 - August 2011
Safelite AutoGlass February 2005 - June 2007
Skills
Call Center, Customer Satisfaction, Operations Management, Process Improvement, Coaching, Customer Service, Team Building, Project Management, Teamwork, Workforce Management, Microsoft Office, PowerPoint, Contact Centers, Customer Experience, Avaya, IEX, Call Center Expansion, Leadership, Manage Client..., Employee Engagement, Reducing Operating Costs, Development Of Employees, Customer Retention, Call Centers, Training, Team Leadership, Performance Management, Sales, Employee Relations, Management, Strategic Planning, Sales Management, Vendor Management, Forecasting, Budgets
Education
Capital University 2002 — 2006
BA, Business Administration
Belron January 2006 - August 2006
Safelite AutoGlass September 2003 - November 2004
Safelite AutoGlass March 2002 - August 2003
Belron Canada inc January 2001 - December 2001
Standard Autoglass - Division of Belron Canada September 2000 - December 2000
Belron Canada inc September 1999 - August 2000
Carglass Brazil March 1999 - August 1999
Carglass Brazil January 1997 - February 1999
Windshields America - Division of Belron July 1991 - December 1996
Skills
Operations Management, Change Management, Process Improvement, Continuous Improvement, Automotive, Team Building, Customer Satisfaction, Inventory Management, Business Planning, Negotiation, Strategic Planning, Coaching, Customer Service, Budgets, Business Strategy, Sales, Inventory Control, Automobile, Income Statement, Retail, Management, Start-ups, Business Development, Sales Management, Vehicles, Purchasing, Automotive Aftermarket, Forecasting, Customer Retention, Pricing, B2B, Cross-functional Team..., P&L Management, Manufacturing, P
Education
University of Phoenix
College of Charleston
Boise State College
Advocate Radiology Billing & Reimbursement Specialists, LLC April 2013 - April 2014
Abbott Nutrition May 2012 - February 2013
Safelite AutoGlass December 2009 - June 2011
Affinion Group September 2008 - October 2009
Medco September 2005 - July 2008
Trilegiant September 2000 - February 2005
Golden Corral February 1996 - October 2001
Skills
Microsoft Office, Customer Service, Troubleshooting, Software Documentation, Call Center, Process Improvement, Outlook, Access, Call Centers
Education
Columbus State 2010 — 2016
Safelite AutoGlass November 2014 - Present
American Institutes for Research December 2013 - May 2014
Education Experts February 2012 - March 2013
Pagoda English Academy August 2011 - November 2011
Dolma High School May 2010 - May 2011
Nara Education September 2008 - September 2009
Starbucks Coffee Company July 2007 - August 2008
Freelance Marketing Representative January 2001 - August 2008
Randstad 2007 - 2008
City of Columbus March 1999 - December 2001
Skills
Teaching, Tutoring, English, ESL, Lesson Planning, Grammar, Microsoft Office, Public Speaking, Editing, Intercultural..., Teaching English as a..., Customer Service, Human Resources, Leadership, Classroom Instruction, Interviewing, Data Entry, Feedback, Administrative Support, Event Management, Writing, Research, Word, PowerPoint, Time Management, Psychology, Event Planning, Counseling, Emcee, Improv Comedy, Integrating Technology..., Student-Centered..., Multiple Intelligences, Social Networking, Teamwork, Social Media, Microsoft Excel, Newsletters, Report Writing, Cash Handling, Copy Editing, Leadership Development, Coaching, Resume Writing, Higher Education, Community Outreach, Nonprofits, Organizational..., Conflict Resolution, Staff Development
Education
International Training Institute Istanbul 2011 — 2011
CELTA certificate, English Language Teaching
Cincinnati College of Mortuary Science 2005 — 2006
Associate of Arts and Sciences (A.A.S.), Funeral Service and Mortuary Science, 3.2
Central Michigan University 1996 — 1998
MSA, Human Resources
Otterbein University 1991 — 1996
Bachelor of Arts (B.A.), Psychology, 3.0
State of Ohio - UCRC January 2007 - Present
Robbins & Holmes, LLC February 2007 - December 2007
The Law Office of Leanne M. Holmes January 2005 - February 2007
Johnson, Snyder & Associates January 2004 - December 2004
Central Ohio Transit Authority May 2001 - December 2003
JPMorgan Chase September 1999 - May 2000
Safelite AutoGlass January 1996 - September 1999
Ticketmaster September 1994 - December 1995
Big Bear Grocery Stores June 1992 - September 1994
Skills
Legal Research, Civil Litigation, Legal Writing, Litigation, Hearings, Customer Service, Employment Law, Courts, Public Speaking, Appeals, Juvenile Law
Education
Capital University Law School 2000 — 2003
Doctor of Law (J.D.)
The Ohio State University 1994 — 1998
Bachelor of Arts (B.A.), Criminology
St. Francis DeSales H.S. 1990 — 1994
PNC November 2012 - Present
Safelite AutoGlass February 2011 - November 2012
United States Postal Service 2006 - 2009
Humane Society Delaware County 2000 - 2006
Skills
Customer Satisfaction, Customer Service, Insurance
Education
Central Ohio Technical College 2008 — 2010
Accounting
Columbus State Community College
Pharmacy Technician Certificate
Triple T Transport, Inc January 2010 - Present
Pacer International, Inc. October 2000 - December 2009
Safelite AutoGlass April 1996 - October 2000
Skills
Transportation, Transportation..., Trucking, Logistics, LTL, Truckload, 3PL, Logistics Management, Shipping, Flatbed, Supply Chain..., Operations Management, Dispatching, Freight, FTL, Customer Service
Education
Columbus State 1994 — 1999
Business, Management, Marketing, and Related Support Services
BlueLinx Corporation October 1993 - Present
BlueLinx Corporation October 1993 - Present
Wells Fargo June 1991 - October 1993
Safelite AutoGlass September 1986 - June 1991
Skills
Building Materials, Purchasing, Inventory Management, Pricing, Outside Sales, Sales Operations, P&L, Logistics, Warehousing, Sales Management, Inventory Control, Operations Management, Supply Chain, Forecasting, Cold Calling
Education
NCSU 1983 — 1986
Chowan University 1982 — 1983
Health and Physical Education/Fitness
Great American June 2015 - Present
zulily January 2015 - April 2015
Aerotek November 2013 - December 2014
TWO MEN AND A TRUCK® 2013 - 2013
Electronic Classroom of Tomorrow August 2012 - October 2012
Safelite AutoGlass August 2008 - August 2012
Skills
Microsoft Office, Research, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Event Planning, Customer Service, Social Media, Higher Education, Community Outreach, Nonprofits, Teaching, Data Entry, Outlook, Time Management, Access, Administration, Teamwork, Facebook, Social Networking, Administrative..., Organizational..., Customer Satisfaction, Sales, Critical Thinking, Leadership, Training, Team Building, Leadership Development
Education
Franklin University 2009 — 2010
Organizational Communication, General
Columbus State Community College 2003 — 2004
Business Management, 3.495
Safelite AutoGlass January 2015 - Present
Huntington National Bank August 2013 - January 2015
Huntington National Bank August 2012 - January 2015
The Huntington National Bank April 2010 - August 2013
The Huntington Mortgage Group May 2007 - April 2010
The Huntington National Bank May 2005 - May 2007
Central Benefits Mutual Insurance Co. August 2002 - May 2005
reSource Partner - Interpath Communications - Interliant December 1999 - August 2002
Skills
Business Analysis, SharePoint, Visio, Process Improvement, Banking, Software Documentation, Vendor Management, SDLC, Analysis, Risk Management, Requirements Gathering, Microsoft Office, Systems Analysis, Microsoft Excel, Databases, MS Project, HTML, Web design, Equipment Finance, Crystal Reports, SQL, Documentation, Requirements Analysis, Problem Solving, Data Analysis, Word, PowerPoint, Windows, Lotus Notes, XML, Compliance, Excel, Testing, ITIL, Outlook, OCR
Education
Columbus State 2013 — 2013
Welding Technology/Welder
Franklin University 2005 — 2007
Information Technology
The Ohio State University 1992 — 1995
Communications
Van Wert High School 1988 — 1992
Safelite Group June 1994 - Present
Safelite Group 2001 - 2011
Safelite Group 1998 - 2001
Safelite AutoGlass 1996 - 1998
Skills
Business Process, Business Analysis, Process Improvement, Quality Assurance, Problem Solving, Vendor Management, Call Centers, Training, Integration, Visio, Software Documentation, SharePoint, Customer Satisfaction
Education
Columbus State 2011 — 2011
Masters Certificate in Business Analysis
The Ohio State University 1989 — 1994
BA, Interpersonal and Organizational Communication
Hanover College 1985 — 1986
Safelite AutoGlass June 2013 - Present
Tek systems January 2000 - March 2014
American Electric Power February 2013 - June 2013
Emerson Network June 2007 - February 2013
Verizon Wireless October 2005 - June 2007
Affinion Group March 2005 - October 2005
Masco Corporation September 2004 - March 2005
University of Michigan July 2002 - September 2004
JPMorgan Chase December 2001 - July 2002
CUNA Mutual Group September 2001 - December 2001
Skills
Architecture, Requirements Analysis, Design Specifications, Code Review, Mentoring, SQL Server, VSS, IIS, LINQ, VBScript, MVC, SOA, ASP.NET, VB.NET, XML, Visual Basic, C#, Web Services, SQL, .NET, SDLC, Crystal Reports, JavaScript, HTML, Enterprise Architecture, Application Development, Agile, SOAP, ASP, AJAX, Databases, CSS, PL/SQL, UML, Business Analysis, Software Development, Subversion, Microsoft SQL Server, jQuery
Education
Cleveland State University 1998 — 1999
MS, Computer Science
Kakatiya University 1994 — 1998
BS, Computer Science
Clarus Partners February 2011 - Present
Safelite Group, Inc. (Safelite Auto Glass) November 2003 - February 2011
Safelite AutoGlass May 2001 - November 2003
Deloitte & Touche LLP September 1998 - May 2001
Skills
Accounting, Financial Reporting, Financial Accounting, Financial Analysis, Internal Controls, Tax, CPA, Auditing, Process Improvement, Financial Statements, Income Tax, Analysis, Corporate Tax, Tax Research, Tax Preparation
Education
Capital University Law School 2005 — 2010
MT, Taxation
The Ohio State University - The Max M. Fisher College of Business 1993 — 1998
BSBA, Accounting
BuckeyeShapeform November 2005 - Present
Vertis Communications November 1995 - July 2005
Safelite AutoGlass 1995 - 1996
Education
The Ohio State University - The Max M. Fisher College of Business 1990 — 1995
BSBA, Accounting
Columbus State Community College
Computer Science
Safelite AutoGlass November 2014 - Present
Information Control Company June 2014 - October 2014
Health Care DataWorks May 2012 - June 2014
Huntington National Bank November 2011 - May 2012
Huntington National Bank January 2010 - 2011
Huntington National Bank March 2007 - January 2010
Huntington National Bank June 2004 - March 2007
JP Morgan Chase 2002 - 2004
Skills
ETL, Data Warehousing, SQL, Business Intelligence, Databases, SSIS, PL/SQL, Business Objects, Oracle, Microsoft SQL Server, Agile Methodologies, OBIEE, Scrum, COBOL, VB.NET, SQL Server, Visio, XML, Datastage, JavaScript, ColdFusion, Application Development, .NET, Process Improvement, Shell Scripting, Kofax Markview, Oracle E-Business Suite, Kofax KIC
Education
Columbus State 1998 — 2001
Safelite AutoGlass January 2012 - Present
Tween Brands January 2011 - January 2012
Online Computer Library Center (OCLC) August 1997 - January 2011
Nationwide Insurance Company January 1996 - January 1997
Nationwide Insurance Company January 1991 - January 1996
Education
Columbus State Community College
Associate in Applied Science Degree, Computer Information Technology; Network Administration
Blue Origin llc January 2015 - Present
Toray Composites America June 2010 - Present
Kinney Carpentry August 2004 - January 2014
Safelite AutoGlass 1996 - August 2004
Skills
Contractors, Construction, Construction Management, Renovation, Carpentry, Budgets, Project Estimation, Project Planning, Customer Service, Flooring, Project Management, Bathrooms, Cabinetry, Concrete, Contract Management, Contract Negotiation, Doors, Manufacturing, Materials, Plumbing, Process Scheduler, Residential Homes, Sales, Subcontracting, Value Engineering
Education
Columbus State Community College 1989 — 1990
Prosper Marketplace Trust and Safety- Chargeback ManagerYapstoneFebruary 2014 - August 2015
Safelite AutoGlass November 2011 - November 2012
2005-end of 2009Wamu/ JP Morgan Chase May 2005 - December 2009
Providian Financial September 1999 - May 2005
Providian Financial February 1999 - September 1999
University Union CSUH January 1995 - January 1998
Skills
Training, FDR, Call Center, Risk Management, Credit Cards, Call Centers, Payments, Vendor Management, Banking, Financial Services, Human Resources, Process Improvement, Coaching, Operations Management, Business Analysis, Management
Education
Chabot College 1995 — 1998
AA, Travel & Tourism
Azad University
BA, French Literature
Safelite AutoGlass June 2015 - Present
Ashford University December 2005 - August 2015
Guardian Industries 1997 - 2006
Medical Associates 2000 - 2001
Skills
Distance Learning, E-Learning, Leadership Development, Higher Education, Staff Development, Microsoft Office, Instructional Design, Nonprofits, Public Speaking, Educational Leadership, Teaching, Adult Education, Student Affairs, Curriculum Development, Strategic Planning, Curriculum Design, Career Counseling, Educational Technology, Admissions, Student Development, Community Outreach, Program Development, eCollege, Leadership, University Teaching, Academic Administration, Student Recruiting, Academic Advising, Faculty Development
Education
Capella University
Doctor of Philosophy (PhD), Organizational Leadership
Barneys New York February 2013 - Present
Nishimoto Trading Co., Ltd. 2015 - 2015
Nishimoto Trading Co., Ltd. 2015 - 2015
Nishimoto Trading Co., Ltd. 2015 - 2015
H&M October 2008 - September 2012
Urban Box Office January 2005 - September 2008
Safelite AutoGlass November 2002 - December 2004
United States Marine Corps January 1998 - June 2002
Skills
Fashion, Customer Service, Distribution Center..., Logistics Management, Inventory Management, Warehouse Management, Marketing Strategy, Shipping, Human Resources, Logistics, Operations Management, Leadership, Apparel, Inventory Control, Supply Chain Management, Warehousing, Supply Chain, Training
Education
Colorado Technical University 2002 — 2006
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Harris IT Services March 2013 - Present
CNE Builders and Deck Savers August 2007 - Present
Safelite AutoGlass January 2011 - December 2012
Gardner Signs March 2005 - April 2007
Skills
Door installation, Window installation, home improvement, automotive repair, project managment, Financial Analysis, Financial Modeling, deck refinishing and..., Automotive, Automotive Repair, Continuous Improvement, Customer Service, Doors, Forecasting, Lean Manufacturing, Manufacturing, Program Management, Project Management
Education
Colorado State University 1999 — 2002
Bachelor's of Science in Business Administration, Finance, General
University of Colorado Colorado Springs 2009 — 2010
Certificate of Accounting, Accounting
Colorado State University 2004 — 2004
Certificate in Construction Management, Construction Management
Mitsubishi International Food Ingredients September 2005 - Present
Cardinal Health 2005 - 2005
Pilkington 2004 - 2004
Ashland Distribution 2000 - 2003
Ashland Distribution 1995 - 2000
The Flxible Corporation 1995 - 1995
Safelite AutoGlass 1991 - 1995
Skills
SAP, Microsoft Excel, Cross-functional Team..., Forecasting, Supply Chain, Supply Chain Management, Purchasing, Product Development, Negotiation, Procurement, Management, Sales Management, Budgets, Team Building, Contract Negotiation, New Business Development
Education
The Ohio State University
Columbus State Community College
Accounting
ABB May 2013 - Present
Rexnord July 2006 - January 2013
Safelite AutoGlass May 1994 - May 2004
Skills
Customer Service, Procurement, Marketing Communications, Event Management, Event Planning, Account Management, Cross-functional Team..., Customer Satisfaction, Marketing, New Business Development, Process Improvement, Product Development, Project Management, Project Planning, Sales, Sales Management, Training
Education
Carroll College
BS, Business Administration & Marketing
Waukesha County Technical College
Associate in Applied Science, Criminal Justice
Safe Auto September 2001 - Present
Safelite AutoGlass April 1996 - September 2001
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office, Access, Claim, Risk Management, Personal Injury, Insurance, Product Liability, Outlook, Litigation, Mediation, Public Speaking, Leadership, Arbitration, Management, Strategic Planning, Training, Team Building, Workers Compensation
Education
Central Ohio Technical College 1986 — 1988
Secretarial Science, Administrative Assistant and Secretarial Science, General, 3.2
Safelite AutoGlass April 2014 - Present
Moore Restoration September 2012 - February 2014
Starbucks Coffee Company 2009 - 2012
Computer Training.com January 2007 - January 2009
Enterprise Rent-A-Car January 1993 - June 2005
Skills
Sales Management, Customer Satisfaction, Leadership, Sales Process, Negotiation, Training, Sales, B2B, Key Account Management, Customer Retention, Cold Calling, Sales Operations, Strategic Planning, Selling, Account Management, Sales Presentations, Contract Negotiation, Customer Service, New Business Development, Building Relationships, Team Building, Direct Sales, Marketing, Social Media Marketing, Marketing Management, Leadership Development, Inventory Management, Profit, Marketing Strategy, P, Lead Generation, Retail, Coaching, Forecasting, Recruiting, Market Planning, Trade Shows, Online Marketing, Time Management, Email Marketing, Merchandising, Employee Training, Executive Management, Cross-functional Team..., Direct Marketing, Business Strategy, Store Management, Online Advertising, Social Media, Hiring
Education
California State University-San Bernardino 1987 — 1992
Bachelor's degree, Business Administration and Management, General
Safelite AutoGlass February 2011 - Present
City of Marysville May 2009 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word
Education
The Ohio State University 2011 — 2014
Bachelor of Science (BS), HDFS
Columbus State Community College 2006 — 2008
Associates, Law Enforcement
The Ohio State University Wexner Medical Center April 2013 - Present
Safelite AutoGlass October 2012 - April 2013
Crittenton Community School August 2011 - June 2012
Skills
Teaching, Public Speaking, Community Outreach, Research, Higher Education, Microsoft Office, Curriculum Design
Education
Chamberlain College of Nursing 2012 — 2014
Associate's degree, Registered Nursing/Registered Nurse
Capital University 2004 — 2008
Bachelor of Arts (BA), History (Integrated Social Studies)
Primrose School at Golf Village December 2009 - Present
Whole Foods Market March 2007 - December 2009
Safelite AutoGlass March 2006 - March 2007
Skills
Punctual, Hard Worker, Dedicated
Education
Franklin University 2010 — 2013
Business Management
Columbus State 2006 — 2007
Business Management
COSI - Center of Science and Industry March 2014 - Present
Teleperformance September 2012 - January 2014
Teksystems June 2011 - December 2011
Safelite AutoGlass September 2009 - April 2010
Capitsl University August 2005 - August 2009
Skills
Microsoft Excel, Microsoft Word, VPN, Cisco Routers, Citrix XenDesktop, Mac OS, Windows 7, Windows 8, Outlook, OWA, HP Service Desk, HP Enterprise Solutions, AS400, Customer Service, Customer Support, Remote Desktop, Access, Active Directory, Business Analysis, Databases, Disaster Recovery, HTML, Help Desk Support, Microsoft Office, SharePoint, System Administration, Troubleshooting, Visio, Windows Server
Education
Columbus State Community College 2015 — 2017
Associate of Applied Science Degree, Sign Language Interpretation and Translation
Capital University 2005 — 2009
Middle Childhood Education
Marion Franklin 2001 — 2005
High School
TLC, Top of the Line Connections September 2009 - Present
Temple-Inland February 1999 - February 2009
Safelite AutoGlass September 1992 - October 1998
Skills
Coaching, Leadership Development, Small Business, Strategic Planning, Entrepreneurship, Training, Organizational..., Change Management, Teaching, Management Consulting, Business Strategy
Education
Chicago State University 2010 — 2014
Master’s Degree, Educational Leadership and Administration, General
City Colleges of Chicago-Richard J Daley College 2002 — 2006
Associate’s Degree, Early Childhood Education and Teaching, 3.8
DePaul University 2000 — 2002
Bachelor of Applied Science (B.A.Sc.), Business Management
Chicago State University
Bachelor's degree, Earley Childhood Education, 3.7
Chicago State University
Master of Arts (MA), Higher Education
Safelite AutoGlass December 2013 - Present
Tillery Housing September 2012 - November 2013
Efird's Interiors and lighting January 2012 - August 2012
McCarthy Tire Service August 2007 - November 2011
Roto Rooter November 2004 - June 2007
Education
University of Phoenix 2008 — 2010
BS, Health and Business Administration
College of the Canyons 1999 — 2003
Associate’s Degree, Fire Technology, A
Natural Grocers by Vitamin Cottage.com May 2007 - Present
Safelite AutoGlass November 2006 - May 2007
Great-West Healthcare March 2001 - November 2006
EchoStar Corporation May 2000 - March 2001
King Soopers June 1988 - March 2000
Skills
Access, Microsoft Word, Microsoft Excel, SAP, SAP Implementation, SAP MM, SAP BI, SAP BW, Navision, Project Management, G/L Reconciliations, Creative Problem Solving, Business Process..., Retail, Health Insurance, SAP FICO, SAP Retail
Education
Colorado State University-Pueblo 1983 — 1985
BS, Accounting
Safelite AutoGlass July 2011 - Present
Allied Wire & Cable August 2010 - July 2011
IKEA Group March 2010 - November 2010
IKEA Group September 2006 - March 2010
Skills
Microsoft Office, Forklift Operator, Team Leadership
Education
Chestnut Hill College 2008 — 2010
BS, Criminal Justice
Montgomery County Community College 2005 — 2008
BS, Liberal Arts
Safelite AutoGlass May 2015 - Present
Safelite AutoGlass July 2012 - May 2015
Safelite Autoglass May 2010 - July 2012
Home Depot April 2009 - July 2009
Sears Holdings October 2006 - December 2008
Sears Holdings October 2004 - October 2006
Skills
Android, Customer Service, Visual Basic, C#, Microsoft Office, Retail, Microsoft Excel, PowerPoint, Microsoft Word, Inventory Management, Access, Teamwork, Time Management, Customer Satisfaction, Outlook, Sales, Windows, Team Leadership, Data Entry
Education
University of Phoenix 2014 — 2015
Bachelor's Degree, Computer and Information Sciences and Support Services
Capital University 2012 — 2015
Bachelor's degree, Computer Science
Columbus State Community College 2010 — 2012
Associates Degree, Computer Science - Software Development
The University of Akron 2007 — 2009
No Degree, 2007; Civil Engineering
U.S Army November 2012 - Present
Safelite AutoGlass April 2012 - October 2012
Mill Street Deli April 2011 - March 2012
Sanmina-SCI February 2008 - March 2010
Barfield Health Care September 2006 - February 2008
Skills
Troubleshooting, Electronics, Logistics, Computer Repair, Computer Hardware, Inventory Management, Military, Military Experience, Customer Service, Military Operations
Education
Columbia College 2014 — 2016
Associate's Degree, General Educatioon
DAR High School 1999 — 2002
Thirty-One Gifts October 2012 - Present
Safelite AutoGlass 2011 - February 2013
Education
John Jay College of Criminal Justice
Bachelor of Science (BS), Legal Studies
Safelite AutoGlass February 2011 - Present
Home Depot September 2007 - May 2013
Safelite AutoGlass May 2011 - August 2012
Skills
Customer Service, Team Leadership, Problem Solving, Coordination, Customer Support, Ultipro, SharePoint, DOS, Microsoft Excel, Corporate Recruiting, Avaya IP Telephony, Cash Register, Cashiering, Planograms, Shadowing, New Hire Training, Merchandisers, Resets, Freight, Pallet Jack, Administrative..., Accurate Data Entry, Front-end, Hardware, Key Performance..., 10 Key, Fax, Copies, Coaching, Customer Retention, Data Entry, Leadership, Training, Team Building, Customer Satisfaction, Time Management, Inventory Management, Operations Management, Sales Management
Education
College of Lake County
General Studies
Georgia Military College-Valdosta Campus
General Studies
Safelite AutoGlass April 1991 - Present
Skills
Automotive, Team Building, Customer Satisfaction, Customer Service
Education
Capital University 1984 — 1988
Bachelor of Arts (BA), Computer Science
DNV GL April 2012 - Present
Safelite AutoGlass June 2010 - March 2012
The King Arts Complex October 2009 - April 2010
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Research, Training, Customer Service, Outlook, Process Improvement
Education
Capital University 2006 — 2010
Bachelor’s Degree, English Language and Literature, General; Professional Writing; Creative Writing
Safelite AutoGlass June 2009 - Present
Skills
Acting, American Sign Language, Writing
Education
Columbus State 2010 — 2013
Interpreting/American Sign Language Education
The Ohio State University 2009 — 2010
Safelite AutoGlass December 2014 - Present
Safelite AutoGlass December 2013 - Present
Aflac April 2013 - November 2013
Voluntary Benefits Agency 2008 - 2013
Wolske & Associates January 2003 - February 2007
Skills
Administrative Functions, Administrative..., Marketing, Customer Service, Sales, Training, Recruiting
Education
Colorado Technical University-Online 2007 — 2009
Associate of Science (AS), Business Administration and Management, General
Safelite AutoGlass August 2013 - Present
University Plaza Hotel and Conference Center September 2012 - October 2013
Education
Columbus State Community College 2013 — 2015
N/A, Accounting
VT Department of Health for Children With Special Needs March 2011 - March 2014
Safelite AutoGlass June 2005 - September 2010
Skills
Customer Service, Microsoft Word, Microsoft Excel, Community Outreach, Microsoft Office, Mental Health, Public Speaking
Education
Castleton State College 1997 — 1999
Accounting and Business/Management
Mill River Union High 1992 — 1997
TEKsystems February 2015 - Present
Groveport Madison High School September 2014 - Present
Safelite AutoGlass June 2014 - September 2014
Safelite AutoGlass August 2012 - June 2014
Skills
Customer Service, Outlook, Data Entry, Customer Satisfaction, Microsoft Excel, Teamwork, Teaching, Microsoft Word, Telephone Skills, PowerPoint, Healthcare
Education
Columbus State Community College
Practical Nursing, Vocational Nursing and Nursing Assistants
Spirit Halloween August 2012 - Present
Safelite AutoGlass July 2013 - August 2014
Skills
Customer Service, Sales, Management, Information Technology, Computer Information..., Telephone Skills, Team Leadership
Education
Chandler/Gilbert Community College 2011 — 2013
Hamilton High 2006 — 2010
Robert Half International September 2013 - Present
Self-employed 2012 - Present
Safelite AutoGlass 2007 - 2008
Papa Johns November 2003 - June 2006
Skills
Writing, Creative Writing, Proposal Writing, Organization, Management, Customer Satisfaction, Microsoft Suites
Education
The Ohio State University 2010 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
Columbus State 2008 — 2010
Safelite AutoGlass August 2012 - Present
Macy's June 2011 - November 2012
Central Ohio Elderly Care February 2012 - March 2012
Skills
Customer Service, Customer Satisfaction, Time Management, Sales, Leadership, Team Building, Teamwork, Retail, Training, Outlook, Management
Education
Hondros College 2012 — 2015
Columbus State 2010 — 2012
Safelite AutoGlass March 2001 - Present
Cummins Inc. October 1988 - February 2001
MillerCoors July 1980 - October 1988
Skills
Project Management, Process Engineering, Layout, Presentations, Writing, Communication, Community Outreach, Industrial Engineering
Education
Central Michigan University 1979 — 1980
Master of Arts (MA), Marketing/Marketing Management, General
Livingstone College 1969 — 1973
Bachelor of Science (BS), Chemistry
Safelite AutoGlass January 2012 - Present
RadioShack July 2009 - November 2011
Best Buy September 2008 - June 2009
Education
Columbus State 2011 — 2013
Safelite AutoGlass October 2011 - Present
Michaels Arts and Crafts April 2010 - July 2012
Keisler Enterprises August 2006 - August 2007
Skills
Customer Service, Creative Problem Solving, Sales, Operating Systems, Claims Handling, Customer Engagement, Technical Support
Education
Chandler/Gilbert Community College 2011 — 2012
Glendale Community College
Resources for Disabled Students August 2012 - May 2014
Centre Ave Health and Rehab Facility November 2013 - July 2014
Safelite AutoGlass May 2013 - August 2013
Skills
Disability Awareness..., Outstanding time..., Microsoft Excel, American Sign Language, Time Management, Elder Care, Cash Register, Customer Service, HIPAA, Telephone Skills, Phone Etiquette, Community Outreach, Filing
Education
Creighton University 2014 — 2017
Doctor of Occupational Therapy
Colorado State University 2011 — 2014
Human Development and Family Studies
JPMorgan Chase August 2011 - June 2014
Safelite AutoGlass January 2007 - June 2011
Skills
Customer Service, Fraud Claims, Insurance Claims, Call Centers, Internet Troubleshooting, Team-oriented, Telecommunications..., Interpersonal Skill, Customer Support, Teamwork, Customer Satisfaction
Education
Central Ohio Technical College
Associate of Science (A.S.), Social Work
Worthington Kilbourne H.S.
Diploma
State Auto Insurance February 2009 - 2015
Strategic Insurance Software December 1998 - February 2009
Safelite AutoGlass January 1997 - January 1998
Skills
SQL, Microsoft SQL Server, SDLC, Visio, Requirements Analysis, Systems Analysis, Business Analysis, SharePoint, Process Improvement, Data Warehousing
Education
Columbus State Community College 1990 — 1992
Associate's degree, Computer Programming
Safelite AutoGlass March 2008 - Present
Comcast March 2006 - March 2008
piper tool & die February 1995 - June 2001
Skills
Maintenance & Repair, Troubleshooting, Customer Satisfaction, Continuous Improvement, Automotive, Process Improvement, Team Building, Team Leadership, Engineering, Management, Account Management
Education
College of DuPage
Safelite AutoGlass April 2014 - November 2014
Walmart August 2012 - November 2014
US Army January 2008 - January 2013
Port of Subs March 2010 - May 2012
Skills
Microsoft Office, Medical Terminology, Microsoft Excel, Microsoft Word, Anatomy, Physiology, CPT, ICD-9, CPR Certified, First Aid
Education
Carrington College-Mesa 2010 — 2012
Associate of Science (A.S.), Medical Office Management/Administration
Desert Hills High School 2004 — 2007
High Schools Diploma, General Studies