Safelite AutoGlass
Industry: Company
DescriptionSafelite Group, Inc. is an American automotive glass and claims management company, based in Columbus, Ohio. Headquarters: Columbus, Ohio, United States Parent organization: Belron CEO: Thomas M. Feeney Founded: 1947 Number of employees: 12,501 Founders: Art Lankin, Bud Glassman
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Safelite AutoGlass Employees
Safelite AutoGlass April 2012 - Present
Comcast February 2011 - February 2012
Comcast July 2010 - February 2011
The Home Depot 2009 - 2010
The Home Depot 2006 - 2009
The Home Depot 2004 - 2006
Safeway 2002 - 2004
Colorado Maintenance Specialties, Inc. 1999 - 2002
King Soopers 1992 - 1998
King Soopers 1991 - 1992
Skills
Performance Management, Employee Relations, Union Avoidance, Employee Engagement, Employee/Labor Relations, Change Management, Multi-site Management, Succession Planning, Onboarding, Hiring, Recruiting, Industrial Relations, Talent Management, Training, Policy, Labor Relations, Personnel Management, Workforce Planning, HRIS, Retail, Compensation & Benefit, Deferred Compensation, Human Resources, HR Policies, Employee Benefits, Payroll, Operations Management, Career Development, Management, Employee Training, Leadership, Leadership Development, Coaching, EEO, Strategic Planning, Temporary Placement, Strategy, Benefits Administration, FMLA, Talent Acquisition, New Hire Orientations, College Recruiting, Organizational..., Interviews, Applicant Tracking..., Organizational..., Conflict Resolution, Employment Law, Job Descriptions, Employee Handbooks
Education
University of Phoenix 2000 — 2003
Bachelor of Science (BS), Business Administration and Management, General
7-Eleven September 2014 - Present
Safelite AutoGlass August 2007 - February 2014
Education
University of Phoenix
Associate's degree, Criminal Justice and Corrections
Safelite AutoGlass March 2011 - Present
Martini Drilling Corp January 2008 - March 2011
Orange Coast Title July 2007 - January 2008
NCI 2002 - 2007
Churm Publishing 1999 - 2002
Skills
Management, Sales Management, Contract Negotiation, New Business Development, Leadership, Online Advertising, Salesforce.com, Marketing, Sales, Business Planning, Team Building, Strategic Planning, Marketing Strategy, Business Development, Selling, Advertising, Advertising Sales, Employee Training, Instructors, Public Speaking, Impromptu Speaking, Customer Retention, Customer Satisfaction, Negotiation, Budgets, Sales Process, Real Estate, P&L Management, Analysis, Customer Service, Market Planning, Account Management, Strategy, Competitive Analysis, Inventory Management, Forecasting, Sales Presentations, Direct Sales, Coaching, Start-ups, Purchasing, Pricing, Profit, Cold Calling, B2B, Operations Management, Retail, CRM, Sales Operations
Education
University of Arizona 1985 — 1990
BA, Media Arts
Salpointe 1981 — 1985
United Natural Foods July 2014 - Present
Safelite AutoGlass February 2011 - May 2014
Skills
Administrative..., Office Management, Outlook, Team Building, Strategic Planning, Coaching, Event Management, Accounts Payable, Microsoft Office, Microsoft Word, PowerPoint, Apparel, Customer Service, Microsoft Excel, Typing, Warehousing, Teamwork, Time Management, Process Scheduler, Administration, Inventory Management, Retail
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2008 — 2011
Associate, Visual Communication in Information Technology
Creatures of the Sea October 2014 - Present
Safelite AutoGlass February 2014 - Present
Side 2 Integrated Marketing October 2012 - June 2013
SJ Harmon Enterprises April 2012 - October 2012
Exotic Aquatics July 2007 - March 2012
Skills
Web Development, HTML, CSS, Photoshop, Web Design, Editing, Publishing, PHP, Dreamweaver, Creative Writing, Online Advertising, Blogging, WordPress, Content Management, Social Networking, Line Editing, phpMyAdmin, Aquaculture, Aquariums
Education
University of Colorado at Boulder 2008 — 2011
BA, Creative Writing, TAM (Technology, Arts, and Media), Magna cum Laude
Fairview Highschool
Safelite AutoGlass March 2015 - Present
Orkin Pest Control May 2014 - August 2014
Glenn Harp & Sons December 2012 - March 2013
Motion Industries July 2012 - November 2012
Murphy & Cota March 2012 - June 2012
Fuseco, Inc January 2001 - July 2011
Skills
Persistent Sales..., Exceptional Sales Closer, Creative Thinker, Client Growth and..., Effective Communicator, Results Oriented, Efficient Account..., Organized, Detail Oriented, Self-Starter, Quick Thinker, Proficiency with..., Ability to Read..., Skilled Listener, Visionary, Strong Decision Making..., Disciplined, Driven to Succeed, Proficient with use of..., Experienced user of..., Goal Oriented, Outside Sales, Customer Satisfaction, Customer Retention, Cold Calling, Sales Management, Sales Prospecting, Pricing, Customer Relations, Direct Sales, Negotiation, New Business Development, Key Account Management, Sales Process, Trade Shows, Wholesale, Territory..., Experienced Sales..., B2B, Sales Operations, Selling, Sales, Sales Presentations, Solution Selling, Qualifying Prospects, Territory Growth, Account Management, Team Building, Customer Service, Contract Negotiation
Education
Dekalb College 1993 — 1994
Truett-McConnell College 1991 — 1993
Meadowcreek High School 1987 — 1991
High School Diploma
National Association of Medical Sales Representatives
El Paso Electric Company April 2013 - February 2014
The University of Texas at El Paso April 2011 - May 2013
Safelite AutoGlass February 2013 - April 2013
Subway Restaurants April 2009 - December 2009
Horizon High School September 2006 - March 2008
Skills
Employee Training, Accounting, Time Management, Critical Thinking, Public Speaking, Leadership, Accounts Payable, Bookkeeping, Data Entry, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Organization, Prioritization, Problem Solving
Education
The University of Texas at El Paso 2009 — 2013
Bachelor of Business Administration (BBA)
Safelite AutoGlass February 2013 - Present
Sogeti January 2006 - February 2013
Skills
Software Development, Software Analysis, Software Design, Software Engineering, Software Quality...
Education
University of Dayton 2001 — 2005
Bachelor of Science (B.S.), Computer Science
Safelite AutoGlass July 2014 - Present
Caliber Collision Centers July 2010 - June 2014
The CMI Group December 2008 - July 2010
Minyard Food Stores, Inc November 2006 - December 2008
Tom Thumb July 2000 - May 2003
Russell's Trans-Pacific Stores, Ltd. 1986 - 1989
Skills
Employee Relations, Training, EEOC, Union Avoidance, Private Investigations, Performance Management, Recruiting, Onboarding, Human Resources, HRIS, Employee Benefits, Coaching, Payroll, Personnel Management, Temporary Placement, Hiring, Applicant Tracking..., Management, Succession Planning, FMLA, Talent Acquisition, New Hire Orientations
Education
Western Governors University 2009 — 2011
Bachelors, Human Resource Management
University of North Texas 2007 — 2007
Certification, Human Resources
University of North Texas 1985 — 1989
Business
Endurance International Group January 2012 - January 2013
Safelite AutoGlass July 2011 - December 2011
LauchPad Communications April 2010 - April 2011
Los Padrinos Juvenile Hall- Apple One Employment December 2008 - December 2009
Bed Bath & Beyond December 2006 - December 2008
Skills
Supervisory Experience, Sales, Customer Service, Team Management, Team Leadership, Outstanding...
Education
University of Phoenix 2008 — 2013
Bachelor of Applied Science (BASc), Human Services Management
Crenshaw High 1998 — 2002
Diploma, General Studies
Safelite AutoGlass April 2012 - Present
Safelite AutoGlass May 2010 - April 2012
Columbus Crew April 2009 - November 2009
Skills
Customer Service, Telephone Skills, Sales Management, Coaching, Call Centers, Cold Calling, Customer Retention, Customer Satisfaction, Event Management, Event Planning, Microsoft Office, Public Speaking, Sales, Social Media Marketing, Time Management, Team Building, Training
Education
Mount Union College 2004 — 2008
Bachelor of Arts (B.A.), Sport Business
Lyft August 2015 - Present
Flowers by cina January 2014 - Present
Aramark (Anaheim convention center) July 2013 - Present
encore conposite structures August 2012 - August 2014
honda center March 2005 - July 2013
anaheim national inn August 2007 - June 2009
Safelite AutoGlass July 2003 - May 2007
Olsten Staffing Services January 1997 - October 2000
Skills
Forklift Operator, computer training, Data Entry, Cleaning, Assembly Lines, picker packer, Cashiering, law and literature, Janitorial, Construction, Distribution Center..., Time Management, Inventory Management, Shipping, Physical Inventory, Inventory Control, Filing, Process Scheduler, Heavy Equipment, Customer Satisfaction, Critical Thinking, Telephone Skills, Purchasing, Retail Sales, Supervisory Skills, Event Management, Forklift Operation, Restaurants, Supervising
Education
University of Massachusetts Dartmouth 1995 — 1996
diploma, LAW LITERATURE, 4.0
canterbury career school 1992 — 1993
diploma, computers
apple valley senior high school 1984 — 1988
diploma, Mathematics, 3.5
Safelite AutoGlass October 2006 - Present
ABRA Auto Body & Glass 2004 - 2006
Front Line Real Estate 2001 - 2004
Skills
Sales Management, Sales, Customer Service, Customer Satisfaction, Automotive, New Business Development, Management, Account Management, Team Building, Sales Operations, Sales Process, Insurance
Education
The University of Kansas 1997 — 2001
Bachelor of Science (B.S.), Business Communication/Journalism
Buckeye Power Sales September 2013 - Present
Buckeye Power Sales September 2013 - Present
Manley Deas Kochalski, LLC March 2010 - September 2013
Safelite AutoGlass July 2005 - October 2010
Skills
Accounting, Accounts Payable, Accounts Receivable, Microsoft Office, GAAP, Invoicing, Financial Analysis, Microsoft Excel, General Ledger, Outlook, Account Reconciliation, Journal Entries, Help Desk Support, Financial Accounting, Microsoft Dynamics GP, Microsoft Dynamics ERP, IT Operations
Education
The Ohio State University - The Max M. Fisher College of Business
BSBA, Finance
KEMBA Financial Credit Union July 2013 - Present
Safelite AutoGlass September 2012 - July 2013
YMCA June 2006 - May 2013
Safelite AutoGlass June 2012 - September 2012
Alliance for Children & Families January 2012 - May 2012
Keyhouse Landscaping May 2011 - August 2011
YMCA August 2008 - June 2010
St Vincent DePaul September 2008 - May 2009
Skills
Project Management, Data Entry, Time Management, Customer Service, Call Centers, Microsoft Office, Research, Report Writing, Public Speaking, Flexibility, Self-starter, Strategic Planning, Multi Tasking, Communication, Interpersonal Leadership, Persuasion, Training, PowerPoint, Sales, Customer Retention, Teamwork, Customer Satisfaction, Leadership, Team Leadership, Microsoft Word, Microsoft Excel, Social Networking, Access, Team Building, Employee Relations, Outlook, Telephone Skills, Team-oriented, English
Education
Capital University 2012 — 2014
Bachelor of Arts (B.A.), Leadership and Management/Math
University of Mount Union 2010 — 2012
Leadership & Management/Math, Business/Math
St Francis Desales High School 2006 — 2010
Diploma, Business Administration and Management, General
Safelite AutoGlass May 2015 - Present
Safelite AutoGlass October 2014 - May 2015
Tintometer Inc. November 2013 - May 2014
Quest Diagnostics February 2006 - March 2013
Safelite AutoGlass June 2004 - February 2006
Safelite AutoGlass April 2003 - June 2004
Safelite AutoGlass June 1999 - March 2003
Safelite AutoGlass May 1998 - June 1999
Safelite AutoGlass July 1997 - May 1998
ClosetMaid September 1996 - July 1997
Skills
Process Improvement, Forecasting, Management, Training, Program Management, Budgets, Business Planning, Start-ups, Manufacturing, Sales, Strategic Partnerships, Business Process, Project Management, Change Management, Employee Engagement, Employee Training, Leadership, Contract Negotiation, Facilities Management, Lean Management, Six Sigma, Competitive Analysis, Client Relations Skills, Health Insurance, Long Term Care Insurance, Direct Sales, Cold Calling, Retail, Continuous Improvement, Supply Chain, Operations Management
Education
University of South Florida - College of Business Administration 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
University of Florida 1991 — 1996
Bachelor of Science (BS), Industrial Engineering
Alvis House January 2014 - Present
Salon Lofts November 2012 - October 2013
Macy's November 2012 - June 2013
Safelite AutoGlass July 2011 - August 2012
Visions Beauty and Barber Salon September 2009 - 2012
Skills
Hair Cutting, Hair Care, Hair Extensions, Cosmetology, Salons, Cuts, Keratin Treatment, Hair Straightening, Updos, Waxing, Corrective Color, Razor Cutting
Education
University of Cincinnati 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Addiction Studies
Columbus State Community College 2004 — 2007
Associate's of Applied Science, Chemical Dependency/ Mental Health
Safelite AutoGlass July 2012 - Present
Tropical Nut & Fruit January 2005 - April 2012
Education
University of Missouri-Kansas City
BA Communications Studies
Definition Music LLC February 2009 - Present
VoiceOfRzn Management & Consulting January 2009 - Present
SoundRzn Graphic & Sound Design January 2009 - Present
Safelite AutoGlass January 2013 - June 2013
Gannett Tel July 2003 - November 2008
Skills
Graphic Design, Music, Advertising, Microsoft Office, Record Labels, Marketing, Music Industry, Logo Design, Art, Blogging, Flyers
Education
University of Cincinnati 2000 — 2004
N/A, Fine Arts, Education
University of Cincinnati 2000 — 2003
Fine Arts
Trotwood Madison High School 1996 — 2000
Diploma w/ Honors
Bowling Green University 1998 — 1998
Program, 3D Graphic Animation
Safelite AutoGlass January 2013 - Present
Safelite AutoGlass November 2011 - January 2013
Safelite AutoGlass January 2011 - November 2011
Safelite AutoGlass February 2007 - January 2011
Safelite AutoGlass April 2003 - February 2007
Safelite AutoGlass April 2001 - April 2003
Safelite AutoGlass August 1999 - April 2001
NOVUS Windshield Repair & Replacement 1990 - 1998
Skills
Process Improvement, Operations Management, Customer Satisfaction, Inventory Management, Team Building, Strategic Planning, Income Statement, Profit, Coaching, Supply Chain Management, Six Sigma, Account Management, P&L Management, Cross-functional Team..., Performance Management, Automotive, Contract Negotiation, Purchasing, Change Management, Management, Customer Retention, Logistics, Sales Operations, Team Leadership, Supply Chain, Sales, Negotiation, Lean Manufacturing, Employee Relations, Inventory Control, Manufacturing, Product Development, Analysis, Customer Service, Microsoft Office, Training, Selling, Leadership, Project Planning, Vendor Management, Budgets, Call Center, Business Planning, Pricing, Recruiting, Call Centers, Warehousing, P, Continuous Improvement
Education
University of St. Thomas 2005 — 2009
MBA, Management
University of Minnesota Duluth 1982 — 1986
Bachelor of Business Administration, Marketing
ZirMed September 2015 - Present
ZirMed March 2014 - September 2015
H&R Block December 2013 - March 2014
Safelite AutoGlass May 2013 - August 2013
P.F. Chang's China Bistro May 2012 - December 2012
Republic Bank May 2011 - August 2011
Skills
Microsoft Office, Accounting, Snowboarding, Water Skiing, Lacrosse, Competition, Activator, Significance, Deliberation, Futurism, Internal Audit, Customer Service, Critical Thinking
Education
University of Kentucky 2010 — 2013
Bachelor of Science (BS), Accounting
Safelite AutoGlass November 2014 - Present
Executive Staffing Solutions June 2013 - November 2014
University of Phoenix April 2008 - October 2012
University of Phoenix May 2005 - April 2008
University of Phoenix September 2004 - May 2005
University of Phoenix April 2004 - September 2004
University of Phoenix June 2001 - September 2004
Welcoming Services of Phoenix July 1999 - June 2001
The McIntyre Company 1991 - 1999
Skills
Talent Acquisition, Recruiting, Executive Search, Quality Improvement, Utilization Review, Healthcare Management, Healthcare Analytics, Managed Care, Sourcing, Health Insurance, Epic Systems, Informatics, Nursing, Training, Medicaid, NCQA, Network Operations, Interviews, New Business Development, Enrollment Management, Leadership, Sales, Talent Management, Higher Education, Coaching, Admissions, Staff Development, Resume Writing, Adult Education, Human Resources, Leadership Development, Career Counseling, Career Development, Public Speaking, Employee Training, Management, Retaining Customers
Education
University of Phoenix 2007 — 2009
MM, Management/Human Resources
University of Phoenix 2003 — 2007
BSM, Management
Safelite AutoGlass July 2013 - Present
ABB Concise May 2013 - July 2013
United States Marine Corps January 1997 - February 2013
Skills
Inventory Accuracy, Problem Solving, Communication Skills, Establishing Priorities, Multi Tasking, Inventory Control, Time Management, Microsoft Excel, Microsoft Word, Microsoft Office, Safety, Warehouse Management, Leadership, P&L Management, Distribution Logistics, Department Budget..., Wholesale Distribution, Warehousing, Distribution Center..., Forklift Operator, Training, Physical Inventory, LTL, Order Fulfillment, Military Logistics, Recieving, Accountability, 3PL, Dispatching, Supply, Materials Management, Critical Thinking, Cycle Counting, Supervisory Experience, Team Building, Management, P, Inventory Management, Operations Management, Shipping, Logistics, Supervisory Skills, Forklift Operation
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Accounting
University of Phoenix 2010 — 2011
Associate of Arts (AA), Accounting
JackThreads July 2013 - Present
JackThreads February 2012 - June 2013
JackThreads May 2012 - August 2012
Safelite AutoGlass June 2011 - January 2012
Skills
Retail, Social Media, Outlook, Sales, Social Media Marketing, Public Relations, Social Networking, PowerPoint, Event Management, Research, Microsoft Word, Marketing, Cold Calling, Merchandising, Customer Experience, Customer Satisfaction, Facebook, Team Building, Fashion, Market Research, Leadership, Team Leadership, Management, Data Analysis, Public Speaking, Training, E-commerce, Recruiting, Coaching, Analysis, Trend Analysis, Teamwork
Education
University of Pittsburgh
Bachelor of Science (B.S.)
Sandler Sales Institute
carroll high school
Safelite AutoGlass April 2013 - Present
Stanley Steemer April 2010 - January 2013
The Ohio State University April 2008 - April 2008
Skills
Customer Service, Public Speaking, Sales, Customer Satisfaction, Leadership, Time Management, Customer Retention
Education
The University of Findlay 2001 — 2005
Bachelors of Science, Business Management; Minor in Finance
PNM Resources May 2010 - Present
Safelite AutoGlass February 2010 - May 2010
Nationwide Insurance August 2009 - February 2010
DSW September 2008 - July 2009
Sterling Commerce January 2007 - July 2008
TDCI November 2003 - January 2007
Syngress Publishing January 2005 - May 2005
NPI Inc March 2001 - May 2002
Mac Tools / The Stanley Works 1998 - 2001
Avalon Software January 1992 - March 1996
Skills
LoadRunner, SiteScope, Quality Center, Root Cause Analysis, Requirements Analysis, Performance Testing, Software Quality, SQL, Quality Assurance, Problem Solving, Process Improvement, Testing, Test Planning, Integration, Databases, Software Quality..., ITIL, Business Analysis, Analysis, ERP, Business Process, CRM, SDLC, Project Management, Security, Change Management, Project Planning, Software Documentation, Software Project..., Management, SharePoint, Team Leadership, Requirements Gathering, Data Center, Leadership, Program Management, IT Strategy, Networking, Training, MS Project, Microsoft SQL Server, User Acceptance Testing, Business Process..., Software Development, PMP, Business Intelligence, Vendor Management, Web Services, Enterprise Architecture, Visio
Education
University of Arizona
BSBA, Management Information Systems
University of Arizona, Eller College of Management
BSBA, Production and Operations Management
Eastman & Smith Ltd. September 2014 - Present
Safelite AutoGlass October 2012 - August 2014
The Supreme Court of Ohio- Office of Disciplinary Counsel May 2013 - August 2013
Shumaker, Loop & Kendrick, LLP May 2012 - August 2012
Kohler & Smith, Co., LPA June 2011 - August 2011
The Ohio State University October 2010 - April 2011
Skills
Legal Research, Legal Writing, Westlaw, Social Media, Litigation, Marketing, Lexis, Customer Service, Legal Assistance, Corporate Law, Sales, Legal Compliance
Education
The Ohio State University Moritz College of Law 2011 — 2014
Doctor of Law (J.D.)
The Ohio State University - The Max M. Fisher College of Business 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Safelite 2002 - 2014
Safelite AutoGlass 1999 - 2002
Safelite AutoGlass 1993 - 1999
New York Life & MainStay Investments 1991 - 1993
Skills
Build Strong Teams, Business Development, Marketing Strategy, Driving Results, Talent Developer, Strategic Hiring, Communication, Customer Satisfaction, Customer Retention, Sales, Account Management, Sales Management, Sales Process, Competitive Analysis, B2B, Salesforce.com, Marketing, Management, New Business Development
Education
Towson University 1989 — 1993
Master of Arts (M.A.), Mass Communication/Media Studies
Towson University 1985 — 1988
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Safelite AutoGlass April 2014 - Present
Houston-Johnson Inc. November 2013 - March 2014
Houston-Johnson Inc. September 2011 - November 2013
Goose Creek Diner January 2009 - August 2011
Goose Creek Diner January 2008 - January 2009
Goose Creek Diner January 2005 - January 2008
Skills
Management, Training, Leadership, Warehousing, Inventory Management, Shipping, Distribution Center..., Restaurants, Menu Development, Interviews, Warehouse Management, Logistics, Logistics Management, Inventory Control, Supply Chain, Blogging, Sports Writing, Staff Management, Social Media, Customer Satisfaction, Customer Service
Education
University of Louisville
Communications
Ballard High School
General Studies
Coughlin Automotive July 2015 - Present
Midwestern Auto Group April 2014 - July 2015
Midwestern Auto Group August 2014 - January 2015
Parking Solutions Inc. May 2013 - September 2014
Oki inc March 2011 - September 2014
Safelite AutoGlass June 2012 - August 2012
Skills
Team Management, Marketing, Marketing Strategy, Customer Service, Sales, Customer Satisfaction, Management, Product Development, Merchandising, Time Management, Teamwork, Leadership
Education
The Ohio State University - The Max M. Fisher College of Business 2011 — 2015
Bachelor of Business Administration (BBA), Marketing
Gahanna Lincoln High School 2007 — 2011
Business
Safelite AutoGlass October 2014 - Present
Safelite AutoGlass August 2011 - October 2014
Hulcher Services October 2007 - July 2011
Fullen Transportation November 2005 - October 2007
Resolute Systems April 1997 - September 2005
Terminix International April 1992 - January 1997
Skills
Sales Management, Operations, Transportation, Sales Operations, Budgets, Sales, Account Management, CRM, New Business Development, Contract Negotiation, Negotiation, Marketing, Logistics, Operations Management, Management, Leadership, Business Development, Cold Calling, Training, B2B, Customer Service, P
Education
The University of Memphis 1988 — 1993
Public Relations, Journalism
Rosemark Academy 1985 — 1988
College Prepatory, College/University Preparatory and Advanced High School/Secondary Diploma Program
S,A.F.E. Management October 2013 - Present
Safelite AutoGlass July 2012 - Present
Safelite AutoGlass July 2012 - November 2012
Skills
Business, Communication,..., Writing, Inventory Control, Retail, Fashion, Profit, Inventory Management, Management, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building, Marketing, Customer Service, Sales Process, Time Management, Outlook, Process Improvement, Recruiting, Account Management, Leadership Development, Coaching, Customer Satisfaction
Education
University of Phoenix 2006 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, 3.8
Safelite AutoGlass September 2013 - Present
Safelite AutoGlass July 2012 - September 2013
Sams Club April 2010 - December 2011
Sinclair Oil February 2010 - April 2010
MBS Textbook Exchange May 2009 - August 2009
Skills
Leadership, Management, Manufacturing, Merchandising, Quality Assurance, Customer Service, Time Management, Process Improvement, Operations Management, Microsoft Excel, Strategic Planning, Microsoft Office, Continuous Improvement, Microsoft Word, PowerPoint, Cross-functional Team..., Six Sigma, Security, Lean Manufacturing, Supply Chain Management
Education
Central Methodist University 2007 — 2012
Business, Interdisplinary Studies
University of Missouri-Columbia 2009 — 2010
Business, General, Management
Safelite AutoGlass November 2014 - Present
Socius August 2014 - November 2014
Northwoods July 2011 - December 2013
Emerson Network Power December 2010 - July 2011
Emerson Network Power November 2009 - November 2010
Progressive Medical, Inc. April 2009 - June 2009
Progressive Medical, Inc. March 2008 - March 2009
inVentiv Communications August 2005 - March 2008
Robert Half International December 2004 - July 2005
Skills
Building Relationships, Technical Recruiting, Passive and Active..., Strategic Business..., Social Media Recruiting, Process Improvement, Talent Sourcing, Talent Identification, Talent Assessment, Professional Networking, Employee Referral..., Referral Generation, Applicant Tracking..., LinkedIn, Full-life Cycle..., Research, College Recruiting, Internet Recruiting, Vendor Management, Job Fairs, Behavioral Interviewing, Taleo, Boolean Searching, Corporate Recruiting, Job Description Creation, Pipelining, Recruiting, Talent Management, Referrals, Business Networking, Sourcing, Social Recruiting, Employee Training, Human Resources, Onboarding, HR Policies, Executive Search, Talent Acquisition, Personnel Management, Benefits Negotiation, Employee Benefits, Employee Relations, Employee Engagement, HRIS, Screening, Screening Resumes, Interviews, Staff Augmentation, Staffing Services, Temporary Staffing
Education
University of Dayton 1999 — 2003
BS, Marketing
Pickerington High School
Safelite AutoGlass August 2011 - Present
SzaSzasDReaM, LLC May 2002 - December 2012
d.b.a. Memories Preservation MultiMedia September 2006 - August 2011
Safeway, Inc March 2001 - May 2002
Perfect Match Personnel April 1999 - March 2001
ASGA Computer Sales & Service June 1998 - April 1999
AT&T Paradyne 1988 - 1993
Skills
Customer Service, Data Entry, Call Centers, Accounts Receivable, Customer Satisfaction, Purchasing, Process Scheduler, QuickBooks, Communication, Time Management, Team Building
Education
University of Phoenix
Business
Sahuaro High School 1970 — 1974
Yes, General
AVI Systems August 2015 - Present
AV-iQ March 2007 - June 2015
Harmon AutoGlass MN November 2004 - January 2007
CWF Solutions April 2003 - October 2004
Safelite AutoGlass February 2001 - December 2002
Faribault Golf & Country Club May 1997 - August 2001
Skills
Account Management, Project Management, Marketing, Trade Shows, Customer Service, Product Marketing, Email Marketing, AV, Marketing Strategy, Social Media Marketing, SEO, Social Networking, Marketing Communications, Social Media, Video, Digital Signage, Troubleshooting, Video Conferencing, Digital Video, Management, Press Releases, Streaming Media, Digital Media, Program Management, Online Advertising, Product Management, Online Marketing, Microsoft Office, Event Planning, Event Management, Video Editing, Video Production, Live Events, Salesforce.com
Education
University of Minnesota-Twin Cities 1999 — 2001
Architecture, Landscape Architecture
Faribault High School 1994 — 1999
High School, General Studies
Scioto Services LLC January 2015 - Present
Scarlet Management Group October 2014 - January 2015
Safelite AutoGlass June 2014 - August 2014
ALDI Stores November 2012 - May 2014
YMCA May 2013 - December 2013
GFS Marketplace May 2011 - October 2012
Skills
Customer Service, Customer Satisfaction, Cashiering, Cash Handling Experience, Retail Sales, Retail, Time Management, Teamwork, PowerPoint, Data Entry, Sales, Outlook, Microsoft Excel, Microsoft Word
Education
The University of Akron 2009 — 2014
Bachelor's Degree, Business Administration and Management, General
Cummins Inc January 2015 - Present
Cummins Inc. April 2013 - Present
Safelite AutoGlass April 2011 - April 2013
UniFirst Corporation February 2010 - March 2011
Aramark Uniform Services January 2010 - February 2010
Aramark Uniform Service October 2006 - January 2010
Los Angeles Police Department May 2005 - June 2006
University of California Los Angeles Police Department August 2004 - May 2005
Skills
Contract Negotiation, Outside Sales, Microsoft Excel, Microsoft Word, Goldmine, Lotus Notes, Sales Management, Direct Sales, Cold Calling, Customer Service, Sales Process, Salesforce.com, Customer Satisfaction, Account Management, Team Building, Recruiting, B2B, Sales Presentations, Leadership, Sales Operations, New Business Development, Strategic Planning, Sales, Marketing Strategy, Training, Selling, Negotiation, Customer Retention, Inventory Management, Team Leadership, Profit, Operations Management, Merchandising, Qualifying Prospects, CRM, Hiring, Marketing, Key Account Development, Solution Selling, Pricing, Forecasting, Management, Purchasing, P&L Management, Income Statement, Sales Force Development, Business Development, Key Account Management, Retail, Strategy
Education
University of California, Los Angeles 2004 — 2006
BA, Political Science
Nationwide Insurance July 2014 - August 2015
Safelite AutoGlass July 2013 - June 2014
Dish Network 2009 - 2013
What I Can Do For You July 2007 - December 2009
Honda of America Mfg., Inc. April 2004 - April 2007
Calltech Communications October 2002 - December 2003
Skills
Customer Service, Office Management, Call Centers, Technical Support, Time Management, Sales, Visio, Administrative..., Customer Satisfaction, Data Entry, Access, Outlook, Lotus Notes, Team Building, Inventory Management, Teamwork, Troubleshooting, Process Improvement, SharePoint, Customer Experience, Customer Retention, Databases, Microsoft Excel, Software Documentation, Training, Social Media, Telephone Skills
Education
Triad High School 1996 — 2000
Diploma, General/Business
University of Phoenix
Forward Lanes February 2013 - Present
The University of Pittsburgh August 2011 - Present
iD Tech Camps May 2015 - July 2015
iD Tech Camps May 2014 - August 2014
Safelite AutoGlass May 2013 - August 2013
Camelback Mountain Resort May 2012 - August 2012
Education
University of Pittsburgh 2011 — 2015
Bachelor of Science (B.S.), Mechanical Engineering, Senior
Intermedix October 2013 - Present
Robert Half International July 2011 - October 2013
Mount Carmel Health Providers 2007 - 2009
Enron / Computer Science Corporation - Engineering Division 2000 - 2003
Safelite AutoGlass 1997 - 2000
Skills
Temporary Placement, Management, Temporary Staffing, Administrative..., Revenue Cycle, Healthcare, Recruiting, Applicant Tracking..., Employee Relations, Human Resources, Time Management, Leadership, Interviews, Staffing Services, Talent Acquisition, Training, Account Management, CRM, Coaching, Marketing, Business Development, Customer Service, Customer Satisfaction, Strategy, Employee Benefits, Cold Calling, Customer Retention, Hiring, Internet Recruiting
Education
University of Phoenix
BS, Healthcare Administration
Restore 24-7 October 2014 - July 2015
Safelite AutoGlass January 2013 - October 2014
Dippin' Dots, Inc. October 2011 - December 2012
Funky Munky Stable LLC April 2010 - July 2012
Schering-Plough Pharmaceuticals June 2005 - November 2010
Adecco Group June 2004 - June 2005
Skills
Change Management, Sales, Microsoft Excel, Account Management, Pharmaceutical Sales, Cardiology, Sales Management, Pricing, Building Relationships, Competitive Analysis, Strategy, Cold Calling, Leadership, Sales Operations, Marketing Strategy, CRM, Contract Negotiation, B2B, Marketing, Management, Operations Management, Sales Presentations, Entrepreneurship, New Business Development, Customer Satisfaction, Selling, Sales Process, Product Development, Direct Sales, Relationship Building
Education
University of Hartford 1995 — 1999
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
terryville high school
Safelite AutoGlass March 2013 - December 2013
PepsiCo 2007 - 2012
PepsiCo 1999 - 2007
PepsiCo 1994 - 1999
PepsiCo 1985 - 1994
Procter & Gamble 1979 - 1985
Skills
Managing / Directing, Developing People, Organizing, Coordination, Continuous Improvement, Cost Reduction, Labor Relations, Supply Chain Management, Team Leadership, Coaching, Mentoring, Collaborative, Training Skills, Creative Problem Solving, Results Oriented, Warehousing, Strategy, Operations Management, SAP, P&L Management, Training, Employee Engagement, Supply Chain Operations, Program Management, Process Improvement, Logistics Management, Logistics, Change Management, Operational Excellence, Cross-functional Team..., Transportation, Inventory Management, Supply Chain, Business Process..., Forecasting, Goal Oriented, Team Building, Warehouse Management, Pricing, Inventory Control, Purchasing, Sales Operations, Lean Manufacturing, Management
Education
University of Alabama 1975 — 1979
Bachelor of Science (BS), Industrial Engineering
DriveTime August 2015 - Present
University of Phoenix October 2008 - November 2014
Staples Business Advantage March 2006 - October 2007
Vitro America 2005 - 2006
PPG Industries 1999 - 2005
Mygrant Glass Company January 1991 - 1996
Safelite AutoGlass 1989 - 1991
Skills
Leadership Development, CampusVue, Organizational..., Supervisory Skills, Curriculum Development, Academic Administration, Instructional Design, Career Development, Organizational..., Fundraising, Employee Training, Educational Leadership, Curriculum Design, Event Planning, Distance Learning, Program Development, Workshop Facilitation, Hiring, Educational Technology, Adult Education, Leadership, Higher Education, Career Counseling, Customer Service, E-Learning, Team Building, Public Speaking, Resume Writing, Admissions, Sales, Coaching, Training, Student Affairs, Recruiting, Enrollment Management, Customer Retention, Management, Program Management, Microsoft Office, Interviews, Team Leadership, Critical Thinking, Student Recruiting, Staff Development, Research
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
University of Phoenix 2003 — 2007
BSB/M, Business Management
Rio Hondo College 1996 — 2000
Associate of Arts and Sciences (AAS), Criminal Justice
Cintas June 2015 - Present
R.J. Daigle & Sons Contr., Inc. July 2014 - June 2015
Safelite AutoGlass August 2013 - June 2014
Safelite AutoGlass June 2012 - July 2013
Skills
Management, Outside Sales, Sales, Cold Calling, Plant Operations, Logistics, Scheduling, Cost Control, Inventory Management, Project Planning, Strategic Planning, Plant Maintenance, Direct Sales
Education
University of New Orleans 2006 — 2011
Bachelor's Degree, Marketing
Safelite AutoGlass May 2015 - Present
Tavern Road October 2014 - May 2015
Media Management January 2015 - April 2015
Up2Us August 2013 - November 2014
Embassy Suites Hotel September 2012 - December 2012
University of New Haven 2011 - 2012
Skills
Microsoft Office, Microsoft Word, PowerPoint, Data Entry, Customer Service, Time Management, Microsoft Excel, Research, Event Planning, Facebook, Public Speaking, Teamwork, Social Networking, Social Media
Education
University of New Haven 2011 — 2012
Mount Alvernia 2006 — 2011
S&V Consulting January 2015 - Present
VFC Lorain County November 2014 - Present
Catamaran Home Delivery December 2013 - June 2014
Ten Point / CSI Complete June 2013 - August 2013
Safelite AutoGlass June 2012 - December 2012
Scotts Lawnservice January 2012 - June 2012
Chase May 2010 - June 2011
JPMorgan Chase March 2005 - May 2010
Bank One January 2003 - March 2005
MBNA, Beachwood, Ohio 2000 - 2002
Skills
Process Improvement, Strategic Planning, Team Building, Project Management, Banking, Risk Management, Conflict Resolution, Small Business, Program Management, Microsoft Office, Due Diligence, Team Leadership, Business Continuity, Event Management, Organizational..., Operations Management, Business Analysis, Contract Negotiation, Analysis, Call Center, Recruiting, Leadership Development, Retail, Portfolio Management, Microsoft Excel, Negotiation, Call Centers, Fundraising, Leadership, Public Speaking, Marketing
Education
The University of Akron 1980 — 1986
BA
DLH Solutions, Inc. July 2012 - Present
Safelite AutoGlass 2009 - 2010
Comcast Cable 2008 - 2009
Skills
Computer Repair, Virus Removal, Microsoft Operating..., Linux Desktop, Operating Systems, Computer Hardware..., Computer Hardware..., Customer Relations, Customer Service, Guitarist, Singer-songwriter, Active Directory, Networking, Technical Support, Windows XP, Windows 7, Network Administration, Windows Server, Troubleshooting, Computer Hardware
Education
Trident Technical College 2013 — 2015
Associate's Degree, System, Networking, and LAN/WAN Management/Manager
Turn-Key Producers, LLC August 2014 - Present
Peyton Pettus - State Farm Agent March 2012 - September 2014
Safelite AutoGlass October 2000 - February 2012
Skills
Marketing, New Business Development, Sales Management, Negotiation, Sales, Leadership, Account Management, Marketing Communications, Competitive Analysis, Public Relations, Management, Strategic Planning, Marketing Strategy, Customer Service, Public Speaking
Education
The University of Georgia 1994 — 1998
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Duluth High School 1990 — 1994
High School
Shopgate Inc. September 2015 - Present
Best Life PharmaNaturals February 2015 - September 2015
The Logistics Group March 2014 - September 2014
Safelite AutoGlass August 2012 - December 2013
Menifee Union School District February 2012 - June 2012
Cookie Lee Jewelry November 2010 - 2012
ASML January 2011 - August 2011
ASML February 2008 - December 2010
Freescale Semiconductor May 2006 - February 2008
Heraeus September 2005 - May 2006
Skills
SAP, Applicant Tracking..., Employee Relations, Payroll, Onboarding, Customer Service, Microsoft Excel, Microsoft Word, ADP Payroll, Confidentiality, Multi Tasking, New Hire Orientations, Interviews, Hiring, Outlook, Call Centers, Ultipro, Human Resources, Employee Benefits, Training, Recruiting, HRIS
Education
University of Phoenix
Bachelor of Science, Business Management
University of Phoenix
Certificate of Completion Human Resources Management
Maricopa County Community Colleges
General Studies
Theisen Supply Inc. April 2012 - Present
Midwest Business Products July 2011 - April 2012
Safelite AutoGlass August 2009 - July 2011
Skills
Public Speaking, Inventory Management, Relationship Building, Leadership, Time Management, Sales, Account Management, Sales Management, Team Building, Data Entry, Outlook, Marketing, New Business Development, Negotiation, Supervisory Skills, Accounting, Conflict Resolution, Customer Retention
Education
University of Dubuque
Business Administration, Business
Northeast Iowa Community College 2001 — 2004
Associate in Arts, General
Safelite AutoGlass January 2014 - Present
Safelite AutoGlass January 2006 - January 2014
Safelite AutoGlass 2003 - 2006
Skills
Customer Satisfaction, Inventory Management, Operations Management, Sales, Leadership, Account Management, Automotive, Vehicles, Profit, Customer Retention, Automobile, Purchasing, Automotive Aftermarket, Team Building, Sales Process, P&L, Inventory Control, Sales Management
Education
University at Buffalo
Safelite AutoGlass August 2013 - Present
Linnhaven, Inc November 2012 - Present
City of Iowa City 2000 - 2012
Systems Unlimited, Inc. October 1998 - July 2000
Skills
Transcription, Word Processing, Microsoft Office, Adobe Creative Suite, Graphic Design, Microsoft Excel
Education
University of Iowa 1987 — 1991
Bachelor of Arts (BA), Spanish Language and Literature
Safelite AutoGlass February 2015 - Present
Thirty-One Gifts February 2011 - February 2015
American Motorcyclist Association August 2009 - February 2011
Dawson Resources 2009 - 2010
Concept Engine December 2007 - July 2009
DeVry University June 1994 - December 2007
DeVry University June 1999 - June 2007
Skills
Microsoft SQL Server, ASP.NET, ASP.NET MVC, CSS, Visual Basic, IIS, C#, SQL, AJAX, Software Development, T-SQL, HTML, jQuery, TFS, ASP, MVC, .NET, Windows Server, Web Applications, Agile Methodologies, Unit Testing, Networking, HTML 5, CSS3, Asp.Net C#, Team Foundation Server, Unobtrusive Javascript, WebAPI, Dependency Injection, AngularJS
Education
University of Phoenix 1997 — 2000
MSCIS, Computer Information Systems
DeVry University 1991 — 1994
BSEET, Electronic Engineering
Office Depot June 2015 - Present
Union Local 558 May 2014 - October 2014
DuPont Nutrition & Health January 2013 - May 2014
Santa Fe Glass April 2011 - December 2012
Kryger Glass February 2010 - April 2011
Safelite AutoGlass October 2006 - February 2010
Contrast Equipment March 2006 - September 2006
Musician's Friend August 2005 - March 2006
Loma Vista Hardware Company April 2003 - July 2005
Skills
Forklift Operation, Autoglass installation, Mechanics, Logistics, Managment, Project Planning, Digital Media, Audio Engineering, Troubleshooting, Consulting, Employee Training, Automotive, Customer Service, Inventory Control, Inventory Management, Maintenance, Management, Metal Fabrication, Retail, Warehouse Management, Warehousing, Sales
Education
University of Phoenix 2005 — 2007
Bachelor's Degree (Incomplete), Information Technology
Fort Osage High School 2002 — 2005
Diploma, High School/Secondary Diplomas and Certificates
Retired March 2015 - Present
Safelite AutoGlass July 2011 - February 2015
Rise Services Inc. May 2009 - June 2010
SEKlug Consulting March 2009 - May 2009
OdysseyWare November 2008 - March 2009
SEKlug Consulting January 2008 - September 2008
Additional Accomplishments 2000 - 2008
ASU Foundation December 2006 - August 2007
City of Phoenix December 2005 - December 2006
SEKlug Consulting 2001 - 2005
Skills
Customer Service, Teamwork, Leadership Development, Public Speaking, Training, Team Leadership, Recruiting, Resume Writing, Team Building, Employee Relations, Organizational..., Staff Development, Strategic Planning, Organizational Structure, Coaching, Dentists, Hiring, Organizational..., Career Counseling, New Hire Orientations, Analysis, Conflict Resolution, Process Improvement, Performance Management, Leadership, Customer Satisfaction, PowerPoint, Interviews, Career Development, Budgets, Sales, Nonprofits, Human Resources, Event Planning, Employee Training, Account Management, Employee Benefits, Microsoft Office, Project Planning, Policy, Microsoft Word, Non-profits, Onboarding, Temporary Placement, Marketing, Change Management, Management, Microsoft Excel, Healthcare, Social Networking
Education
University of Nebraska-Lincoln
BS, Education
University of Phoenix
MA, Organizational Management
Safelite AutoGlass February 2014 - Present
Safelite AutoGlass 2008 - Present
Safelite AutoGlass 2005 - 2008
Safelite AutoGlass 2002 - 2005
Skills
Process Improvement, Customer Satisfaction, Operations Management, Automotive, Coaching, Team Building
Education
University of Maryland College Park 2004 — 2010
BS, BUSINESS ADMINISTRATION
1985 — 1991
Mechanical Engineering
OfficeTeam August 2012 - Present
Safelite AutoGlass June 2009 - Present
Premier at Sawmill September 2008 - June 2009
Hilliard Darby High August 2008 - November 2008
Godiva Chocolatier September 2007 - September 2008
Naturalizer 2007 - 2007
Skills
Data Entry, Outlook, Sales, Customer Service, Marketing, Microsoft Excel, Microsoft Word, Insurance, Customer Satisfaction, Customer Retention, Sales Management, Inventory Management, Account Management, Sales Process, Call Centers
Education
Ohio Center for Broadcasting 2010 — 2010
Diploma, Broadcast Journalism
University of Cincinnati 2001 — 2003
Thomas Worthington High School 1997 — 2001
Safelite Solution July 2008 - Present
Safelite AutoGlass July 2001 - July 2008
State Farm December 1999 - June 2001
Skills
Sales Management, Customer Satisfaction, Account Management, Customer Service, Team Building, New Business Development, Operations Management, Retail, Sales, Sales Operations, Customer Experience, Sales Process, Profit, Customer Retention, Process Improvement
Education
University of Kentucky 1980 — 1984
Bachelor of Business Administration (BBA), Marketing
Safelite AutoGlass July 2015 - Present
Safelite AutoGlass June 2014 - Present
Toys R Us December 2012 - March 2014
Best Buy July 1994 - December 2012
Best Buy June 2003 - June 2004
Skills
Retail, Big Box, Multi-Unit Management, Multi-unit, Store Management, Multi-channel Retail, Loss Prevention, Consumer Electronics, Merchandising, Driving Results, People Development, Visual Merchandising, Income Statement, Profit, Cross-functional Team..., Leadership, Management, Store Operations, Mentoring, New Store Openings, Retail Sales, P&L Management, Customer Satisfaction, Strategy, Inventory Management, Inventory Control, Sales Operations, Training, Performance Management, Customer Experience, Sales, Forecasting, Associate Development, District Management, Shrinkage, Team Building, Planograms, Hiring, Customer Retention, New Store Development, POS, Employee Training, Multi-unit Retail..., Pricing, P&L Responsibility, Succession Planning, Profit Maximization, Sales Management, Time Management, Expense Management
Education
University of South Carolina-Columbia 1987 — 1991
Accounting and Business/Management
Henderson High 1982 — 1987
Safelite AutoGlass February 2014 - Present
Safelite AutoGlass February 2010 - Present
Cardinal Health October 2008 - 2010
Golden Oval Eggs 2006 - 2008
Novartis 2004 - 2006
Abbott Laboratories - Ross Products Division 1995 - 2005
Borden Foods 1990 - 1995
Quaker Oats and H. J. Heinz 1982 - 1990
Skills
Marketing Strategy, Cross-functional Team..., Strategic Planning, Market Research, Market Planning, Marketing Communications, New Business Development, Marketing, Sales Management, Pricing, Competitive Analysis, Product Marketing, Market Analysis, Product Development, B2B, Strategy, Marketing Management, Leadership, P&L Management, Sales, Forecasting, Customer Retention, Passionate about work, Customer Driven
Education
University of Pennsylvania - The Wharton School 1978 — 1982
Bachelor’s Degree, Economics with a concentration in Marketing
University of Michigan - Stephen M. Ross School of Business
CE, Marketing/Marketing Management, General
Safelite AutoGlass June 2013 - Present
SERVPRO of Decatur/Clayton County June 2007 - May 2013
Skills
Public Speaking, Account Management, Customer Service, Insurance, Management, Marketing, Marketing Strategy, Project Planning, Sales
Education
University of Florida 2001 — 2006
BA, Journalism and Communications
Safelite Autoglass January 2014 - Present
Skills
Automobile, Vehicles, Automotive Aftermarket, Customer Satisfaction, Automotive, Profit, Fleet Management, Purchasing, Automotive Repair, Continuous Improvement, Inventory Management, Inventory Control, Parts, P&L, Customer Retention
Education
College
The University of New Mexico
Safelite AutoGlass March 2014 - Present
Safelite AutoGlass February 2012 - March 2014
TEKsystems August 2011 - January 2012
OhioHealth January 2009 - July 2011
Roesch Library- University of Dayton September 2006 - May 2008
Nationwide Childrens Hospital May 2007 - September 2007
Skills
Adobe Creative Suite, InDesign, PowerPoint, Microsoft Office, Customer Service, Photoshop, Microsoft Excel, Microsoft Word, Access, Outlook, Illustrator, Office Management
Education
University of Dayton 2004 — 2008
BS. of Business Adminstration, Marketing, Visual Communication Design
Texan Glass & Solar Control May 2000 - Present
Texan Solar Control January 2011 - Present
Texan Glass - South, Inc. April 2009 - Present
Scorpion Window Tint 2012 - 2012
Safelite AutoGlass July 1997 - December 1999
Windshields America January 1993 - June 1997
Skills
Glass, Automotive, Sales Management, Account Management, Auto Glass, Vehicles, Window Film, Automobile, Automotive Aftermarket, Automotive Repair, Customer Satisfaction, Manufacturing, Parts, Purchasing
Education
University of Nebraska-Lincoln
Safelite AutoGlass
Skills
Dealer Network..., Glass, Automotive Aftermarket, Customer Engagement, Account Management, Automotive, Automobile, Sales, Sales Management, Customer Satisfaction, Automotive Repair, Strategic Business
Education
University of Oklahoma
Coburns Supply Company April 2013 - Present
DSLD Homes March 2012 - March 2013
Safelite AutoGlass February 2006 - September 2009
Skills
Microsoft Office, Microsoft Excel, Customer Service, Data Entry, Outlook, PowerPoint, Team Building, Leadership, Microsoft Word, Social Media, Conflict Resolution, Public Speaking, Public Relations, Strategic Planning, Nonprofits, Community Outreach, Event Planning, Data Analysis, Project Planning
Education
University of Phoenix 2013 — 2015
Master's degree, Social Psychology
University of Phoenix 2007 — 2011
Business Administration and Management, General
Safelite Regional Sales Mgr. South DivSafelite Auto Glass2001 - Present
Safelite AutoGlass 2001 - Present
Education
University of Arkansas 1960 — 1965
Basement Arts (University of Michigan) January 2014 - May 2015
AMA Productions June 2012 - November 2014
Safelite AutoGlass May 2013 - August 2013
Skills
Automobile, Customer Satisfaction, Sales, Customer Retention, Customer Service, Marketing, Retail, Team Building, Coaching, Sales Management, Inventory Management, Account Management, Profit, Automotive, Training, Sales Process, Performing Arts, Photoshop, Arts Administration
Education
University of Michigan 2011 — 2015
Bachelor of Fine Arts (BFA), Acting/ Performing Arts Management, B
Safelite AutoGlass August 2005 - Present
Skills
Management, Team Building, Process Improvement, Leadership, Operations Management, Customer Satisfaction, Budgets, Forecasting, Strategic Planning, Income Statement, Inventory Management, Financial Analysis, Automotive, Vehicles, Recruiting, Financial Reporting, Accounting, Purchasing, P&L
Education
The Ohio State University - The Max M. Fisher College of Business 1987 — 1991
Bachelor of Business Administration (BBA), Accounting, 4.0
DONAN June 2015 - Present
iKeyless dba Car Keys Express February 2014 - August 2014
Safelite AutoGlass February 2006 - November 2013
Scholastic Book Fairs March 2003 - February 2005
h.h. Gregg August 1996 - March 2003
Skills
Customer Satisfaction, Leadership, Operations Management, Sales, Team Building, Process Improvement, Inventory Management, Inventory Control, Logistics, Forecasting, Sales Management, Strategic Planning, Customer Retention, Customer Service, Profit, Human Resources, Strategy, New Business Development, Retail, Coaching, Employee Relations, Marketing Strategy, Automotive Aftermarket, Purchasing, Hiring, Time Management, Interviews, P&L Management, Call Center, Change Management, Income Statement, Microsoft Excel, Performance Management, Microsoft Word, P, Negotiation, Cross-functional Team..., Employee Training, Store Management, Supply Chain Management, Supply Chain, Leadership Development, Warehousing, Teamwork, Key Account Management, Warehouse Management, Microsoft Office, Business Development, P&L Forecasting, People Development
Education
University of Louisville 1993 — 1995
M.Ed., Psychology
University of Kentucky 1988 — 1993
Bachelor of Arts (B.A.), Psychology
Safelite AutoGlass
Skills
Customer Satisfaction, Insurance
Education
The Ohio State University - The Max M. Fisher College of Business 1984 — 1989
Bachelor's Degree, Production and Operations Management
Northland High School
Elite Electronics Inc March 2010 - Present
Dealer Tire September 2006 - November 2007
Safelite AutoGlass November 2004 - November 2006
Ames Taping Tools July 2001 - June 2003
Enterprise Rent-A-Car November 1999 - June 2001
Education
University of Colorado Denver 1996 — 2000
Marketing / Business Mgmg
Horizon Senior High School 1992 — 1995
General
Safelite AutoGlass September 2008 - March 2009
All Star Glass March 1994 - August 2008
Education
University of California, Los Angeles 1988 — 1990
Bachelor of Arts, Chinese
State Farm October 2014 - Present
First Step Dance Studio October 2006 - Present
Absolute Aeration, LLC August 2011 - April 2012
Glass America February 2007 - January 2009
Safelite AutoGlass April 2000 - February 2006
State Farm Insurance July 1998 - April 2000
Safelite AutoGlass June 1995 - June 1998
Comfort Inn January 1994 - June 1995
Stouffer Vinoy Resort August 1992 - January 1994
Skills
Choreography, Dance Instruction, Ballet, Dance, Piano, Modern Dance, Dance Education, Classical Ballet, Creative Movement, Jazz Dance, Gymnastics, Team Leadership, Territory Development, Selling, Sales Presentations, Sales Management, Sales
Education
University of Central Florida 1990 — 1992
Bachelor of Science (B.S.), Business Administration and Management, General
University of Massachusetts, Amherst 1987 — 1990
Safelite AutoGlass July 2011 - Present
Stream Global Services July 2008 - May 2011
Anna Mae Fritz & Associates January 2001 - September 2006
Skills
Customer Service, Customer Satisfaction, Call Centers, Microsoft Office, Data Entry, Microsoft Word, Telephone Skills, Training, Insurance, Child Advocacy, Parent-Teacher..., Experience Working with..., Child Development, Children's Books, Teaching, Child Nutrition, PowerPoint, Outlook, Teamwork, Time Management, Customer Experience, Customer Retention, Troubleshooting, Microsoft Excel, Team Leadership, Leadership, Software Documentation, Inventory Management
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Elementary Education and Teaching, K-8
South Mountain Community College 2002 — 2004
Associate's of Fine Arts, Elementary Education & General Studies
Safelite AutoGlass February 2011 - Present
Safelite AutoGlass 2010 - 2015
Safelite AutoGlass 2010 - 2015
Safelite AutoGlass 2010 - 2015
Safelite AutoGlass 2010 - 2015
Safelite AutoGlass 2011 - 2011
Staples Business Advantage 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Outlook, Windows, Teaching, HTML, C++, Budgets, C
Education
UC Santa Barbara 1991 — 1996
Sociology, Communication, General
Show Me Trailers January 2002 - Present
HCR ManorCare 1993 - 1994
Safelite AutoGlass 1989 - 1993
Skills
Customer Service, Inventory Control, Sales Operations, Online Marketing, Marketing Communications, Social Media Marketing, Product Marketing, Customer Satisfaction, Customer Relations, Customer Loyalty, Investigation, Workplace Investigations, Training & Development, Staff Training, Public Speaking, Feature Writing, Trade Show Planning, Trade Show..., Financial Management, Direct Sales, Team Building, Vendor Relations, Employee Training, Management
Education
Central Missouri State University 1981 — 1985
B.S., Communications
Currently seeking new opportunity Customer Service RepresentativeULTIMATE STAFFING SERVICES INC.October 2014 - Present
Safelite AutoGlass August 2011 - June 2014
Skills
Outlook, Avaya Systems,..., Leadership, Automotive, Training, Customer Service, Sales, Process Improvement, Team Building, Account Management, Troubleshooting, Time Management, Project Management, Teamwork, Sales Management
Education
University of Phoenix 2015 — 2017
Master's Degree, Secondary Education and Teaching, 7-12 and University level
Home February 2012 - Present
Safelite AutoGlass June 2011 - February 2012
Skills
Automotive, Vehicles, Automobile, Customer Service, Customer Satisfaction, Process Improvement, Inventory Management, Inventory Control, Team Building, Microsoft Office, Customer Retention, Forklift Operator, Logistics, Lean Manufacturing
Education
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Information Technology
JPMorgan Chase & Co. 1993 - Present
Victoria's Secret August 1991 - May 1993
Safelite AutoGlass July 1990 - August 1991
Education
The Ohio State University - The Max M. Fisher College of Business 1984 — 1990
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Battelle Youth Science Program 1980 — 1984
Safelite AutoGlass August 2007 - Present
BBVA Compass January 2006 - August 2007
Century Theatres January 2004 - February 2007
Rio Grande Credit Union January 2003 - May 2003
Skills
Customer Service, Customer Retention, Customer Service..., Windshield Repair, Outside Sales, Sales, Architectural Design, Landscape Design, Computer Hardware, Computer Science, Landscape Architecture, Computer Repair, Projection Screens, General Office Skills, Microsoft Office 2007, Networking, Wireless Networking, Microsoft Office 2010, Web Design, Digital Photography, Windows XP Pro, Windows Vista, Windows 7, Costume Design, Customer Experience, Supervisory Experience, Office 2010, Telephone Skills
Education
The University of New Mexico 2004 — 2009
Albuquerque High School 2001 — 2004
Ascena Retail Group, Inc. December 2013 - Present
Safelite AutoGlass September 2009 - December 2013
Sogeti May 2007 - September 2009
Skills
Quality Assurance, Simplifying the Complex, Technical Writing, Process Improvement, Test Planning, Testing, Test Strategy, User Acceptance Testing, Software Quality..., Quality Center, Android, Blackberry applications, .NET, Team Leadership, Project Management, Facilitators, Payment Systems, Electronic Payment..., Compliance PCI, People Management, ORPOS, Oracle Applications, Coaching, Point of Purchase, Inventory Management, Doing the Needful
Education
University of Dayton
BS, Management Information Systems and Services
Self-employed 2001 - Present
Classic Auto Glass 2000 - 2013
Safelite AutoGlass 1986 - 2001
Education
Capital High School
University of Idaho
Safelite AutoGlass October 2006 - Present
Education
University of Kansas 1997 — 2001
Bachelor of Science (BS), Journalism
Autoglass Now April 2014 - Present
Safelite AutoGlass April 1999 - April 2013
Skills
Sales, Customer Service, Automotive, Customer Satisfaction, Team Leadership, Operations Management, Business Planning, Sales Management, Process Improvement, Negotiation, Leadership
Education
Tulsa Technology Center-Lemley Campus
Marketing
Safelite AutoGlass June 2015 - Present
Enterprise Rent-A-Car September 2003 - June 2015
Skills
Sales Management, Customer Service, Team Building, Sales, Leadership, Team Leadership, Cold Calling, Sales Operations, Customer Satisfaction, Marketing, Sales Process
Education
University of Maine
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General