Experience
National University  June 2014 - Present
County of San Diego  October 2012 - Present
County of San Diego  December 2011 - September 2012
Henry M Jackson Foundation  May 2009 - November 2010
CR Bard  2007 - 2009
The Computer Merchant   2006 - 2007
The Computer Merchant   2004 - 2006
HPSC  2000 - 2003

Skills
Public Health, Project Management, Clinical Research, Nursing, Healthcare, Research, Microsoft Office, Public Speaking, Leadership, Data Analysis, PowerPoint, Microsoft Excel, Microsoft Word, Applicant Tracking..., Recruiting, Team Building, Customer Service, Strategic Planning, Technical Recruiting, Healthcare Information..., Program Management, Staff Development, Emergency Management, Emergency Planning, Incident Command, Community Emergency..., Red Cross, Epidemiology, CBRN, HIV, Infectious Diseases, Disaster Medicine, Disaster Recovery, Disaster Response, Emergency Response to..., Writing, Immunization, Community Outreach, Health Education, Health Promotion, Event Planning, Training, Management

Education
San Diego State University-California State University   2009 — 2011
MPH, Epidemiology - Global Emergency Preparedness and Response

National University   2008 — 2010
BSN, Nursing

Roanoke College   2000 — 2004
BA, Political Science

Experience
Kern High School District  September 2011 - Present
7 Bates Studios   January 2005 - Present
Nissan of Bakersfield  July 2008 - August 2011
Three Way Chevrolet Co.   October 2006 - June 2008
Advanced Access  February 2005 - October 2006
The Computer Merchant   December 2004 - August 2006
American Business Machines  February 2004 - November 2004
Extra Finance Reserve   September 2000 - January 2004

Skills
Web Development, HTML5, HTML + CSS, PHP, Java, jQuery, SQL, Adobe Creative Suite, Visual Studio, Dreamweaver, Wordpress Design, Expression, Database Administration, Oracle, SEO, SEO copywriting, Data Entry, Graphic Design, Photoshop, InDesign, Illustrator, Microsoft Office, Microsoft Operating..., Network Administration, QuarkXPress, Photography, Web Project Management, Copywriting, SEM, Mac OS X, LAN/WAN, Cisco, Dealer Management, ADP, Reynolds & Reynolds, ImageWARE, Presentation Development, Technical Writing, Video Production, Digital Video, Photojournalism, Wedding Photography, Commercial Photography, Architectural..., Portrait Photography, Photo Editing, Photo Restoration, Image Processing, Vector Illustration, Audio Engineering

Education
Rice University
Bachelor of Arts (B.A.), Visual Arts / Communications

Houston Community College
Associate of Science (A.S.), Applied Computer Science

Texas School of Business
Vocational, Networking Technology

Experience
Ascension Health  November 2010 - Present
Computer Sciences Corporation  October 2007 - November 2010
The Computer Merchant   December 2006 - September 2009
Air Force Village West  February 2003 - September 2006

Skills
BMC Remedy, Active Directory, Printers, Troubleshooting, Windows 7, Servers, Windows Server, SCCM, Help Desk Support, Computer Hardware, Citrix, XP, Service Desk, ITIL, System Administration, Technical Support, Microsoft Exchange, Lotus Notes, VMware, System Deployment, Hardware, Windows, Laptops, Networking, Access

Education
Pima Community College   2012 — 2013

Maric College   2003 — 2004
Certificate, Computer Networking and Repair

Experience
TEKsystems  February 2015 - Present
Hewlett-Packard  September 2013 - January 2015
The Computer Merchant   February 2013 - September 2013
TEKsystems  April 2012 - December 2012
TEKsystems  April 2011 - March 2012
Wise Words Consulting LLC   2010 - 2012
Career Choices Unlimited  September 2010 - December 2010
Career Transition Institute  2010 - 2010
TEKsystems  2010 - 2010
Ajilon Consulting  2009 - 2009

Skills
Data Analytics, Healthcare Information..., Healthcare Industry, Business Analytics, Process Improvement, Business Process, Requirements Analysis, Business Analysis, Leadership, Training, Project Management, Cross-functional Team..., Visio, Technical Documentation, ERP, Microsoft Office, Strategy, Editing, SharePoint, Learning Management...

Education
Miami University   1982 — 1986
B.Phil

Experience
Salmon Terminals   June 2000 - Present
ProDX  June 2008 - November 2008
The Computer Merchant   October 2006 - April 2008
Omega-Tav   June 2002 - May 2003
American Diabetes Association  July 1999 - April 2003
Network Support Inc.   May 2002 - February 2003
Programming & Consulting Services (PCS)   April 2000 - June 2000
Vanteon  January 2000 - February 2000
CIBER  February 1998 - November 1999
Office Computer Works, Inc.   December 1990 - November 1999

Skills
IT Project Manager, Business Systems Analyst, Business Analyst, Client Server Developer, SQL Testing, Trainer, Technical Course..., Training Sales, IT Consulting, Published Author, Trade Shows, Conference Speaking, COBOL Developer, 14..., Relational Database..., Volunteer Team..., MS Word Macros, Visual Basic 6, HTML 5, CSS, Windows Command Script, HP/PCL programming, Process Improvement..., Distribution (Food,..., Insurance (Benefits,..., Manufacturing..., Relational Databases, SQL, Microsoft Word, Agile Methodologies, Process Improvement, Consulting, Training, Visual Basic, Recruiting, Public Speaking, SDLC, Software Documentation, Software Development, Testing, Databases, Team Building, Microsoft SQL Server, MS Project, Unix, Scrum, Cross-functional Team..., Project Management, Management, Analysis, Access

Education
North Seattle College   1972 — 1974
Associate of Arts (A.A.), DP and Accounting, 3.9+ out of 4.0

Context International   2008 — 2011
no degree, Communication, Leadership

Context Associated   1988 — 1996
n/a, Personal Development

University of Washington   1966 — 1971
none, Pre-major

Roosevelt High Seattle   1962 — 1966
yes

Experience
The Computer Merchant   January 2007 - Present
Griffin Publishing Co. Inc.   2004 - 2006
Top Notch Building & Remodeling   1996 - 2006

Skills
Accounts Receivable, Microsoft Excel, Microsoft Word, Customer Service, Purchase Orders, Staffing Services, Office Management, Secretarial Skills, Office Administration, Trade Publications, Inventory Control, Purchasing, Manufacturing, Laborers, Data Entry, Outlook, Time Management, PowerPoint, Telephone Skills

Education
Quincy College   2009 — 2013
Associate of Science (AS), Business Administration and Management, General, Graduated Magna Cum Laude

Experience
Beacon Rail Leasing   January 2015 - Present
The Computer Merchant   November 2012 - January 2013
The Durkin Company  2013 - 2013
Robert Half Technology  September 2012 - October 2012
Eastern Bag & Paper  November 2010 - August 2011
I.T Client Services   January 2010 - May 2011
Market Basket  August 2007 - November 2010

Skills
Active Directory, Windows Server, Laptops, Help Desk Support, Customer Service, Microsoft Office 2007, Ubuntu, Windows Server 2003, Group Policy, Dameware, PGP, Norton Ghost, Switches, McAfee, VPN, Microsoft Office, Management, Technical Support

Education
UMass Lowell   2011 — 2015
Bachelor Of Science, Information Technology

Northern Essex Community College   2007 — 2011
Certificate, Information Technology

Northern Essex Community College   2007 — 2011

Experience
Extrinsic, a division of BG Staffing, Inc.   March 2015 - July 2015
The Computer Merchant   February 2015 - May 2015
Vertex Solutions Inc.  November 2014 - January 2015
Accenture  September 2013 - December 2014
Accenture  November 2012 - December 2014
Accenture  November 2011 - September 2012
NSORO MASTEC LLC  November 2007 - November 2010
National Gypsum Company  January 2001 - January 2003
R.J. Reynolds Tobacco Company   August 1997 - February 2001
Laboratory Corporation of America  August 1996 - August 1997

Skills
Visio, SharePoint, SQL, Program Management, Testing, PeopleSoft, Access, Analysis, COBOL, PeopleTools, Microsoft Excel, SQR, DB2, Project Management, Business Intelligence, Project Planning, Vendor Management, VBA, PeopleCode, MS Excel, ADABAS, adabas natural, Microsoft Word, JCL, Oracle Enterprise..., Microsoft Access, Siterra, NORAD, Workday, Integration, Requirements Gathering

Education
Keller Graduate School of Management of DeVry University   2007 — 2010
Masters of Management, Business Information Systems

North Carolina Agricultural and Technical State University   1990 — 1995
Bachelor of Science, Computer Science

Experience
TD  January 2015 - Present
Exelon  May 2013 - December 2014
Computer Sciences Corporation  January 2012 - May 2013
The Computer Merchant   January 2012 - April 2012
Online Resources  April 2011 - January 2012
IT Solutions  May 2010 - March 2011
Dow Jones & Co  April 1998 - May 2010
McGraw-Hill  October 2008 - June 2009
Dow Jones & Co.   1993 - 2007

Skills
Solaris, System Administration, VMware, SAN, Red Hat Linux, Unix, ITIL, Shell Scripting, Linux, Data Center, Servers, IT Operations, High Availability, HP-UX, AIX, Virtualization, TCP/IP, Disaster Recovery, RedHat, Operating Systems, Security, Netbackup, Troubleshooting, VMware ESX, Software Documentation, EMC Storage, Testing, Storage, Hardware, Apache, Windows XP, Unix Shell Scripting, DNS, Storage Area Networks

Education
Mercer County Community College   1988 — 1993
Associates, Computer Operations

Mercer County Community College   1988 — 1993
A.A.S, Computer Operations

Experience
APLUSCERTIFIEDGEEKS.COM   2003 - Present
Barrister Global Services Network  November 2010 - February 2012
The Computer Merchant   January 2002 - June 2010
Green Coin Machines   October 2003 - November 2004

Skills
Network Administration, Computer Repair, Desktop Support, Software Installation, Computer Hardware, Active Directory, XP, Servers, Windows Server 2003, DHCP, VPN, Routers, System Administration, Windows Server, DNS, LAN/WAN, Switches, Laptops, Troubleshooting, Network Security, Wireless Networking, Operating Systems, Firewalls, Windows, Security, IIS, Antivirus, Novell, Cabling, Disaster Recovery

Education
Horry-Georgetown Technical College   2001 — 2003
Associates Applied Science, Computer Science

Horry-Georgetown Technical College   2001 — 2003
Certificate, Business

Experience
Raymond James Financial, Inc.   June 2015 - Present
GlobeOp Financial Services  April 2012 - May 2015
UBS Investment Bank  February 2010 - September 2011
Medicmatics   November 2008 - January 2010
UBS Investment Bank  April 2007 - November 2008
United Healthcare  September 2004 - April 2007
The Computer Merchant   February 2004 - August 2004
Fleet Bank  November 2002 - February 2004
Cap Gemini Ernst & Young  1999 - 2001

Skills
SDLC, Software Development, Oracle, Software Project..., Java, Enterprise Architecture, SOA, Program Management, Strategy, OOP, ClearCase, Agile Methodologies, Management, Requirements Analysis, SQL, Team Building, Business Process..., Leadership, Core Java, Business Analysis, Visual Studio, Vendor Management, Design Patterns, JBoss Application Server, Integration, Consulting, Unix

Education
New Jersey Institute of Technology   1996 — 1999
MS, Computer Science

Osmania University   1991 — 1995
Btech, chemical engineering

Hyderbad Public School

Johns Hopkins Bloomberg School of Public Health

Experience
CACI International Inc  October 2014 - Present
CyberEarth Technologies   June 2002 - Present
Intersections Inc.  August 2008 - October 2014
HP  June 2006 - August 2008
The Computer Merchant   2006 - August 2008
AARP  2007 - 2008
Omnino Networks   February 2005 - January 2006
Best Buy  2001 - 2005
Fannie Mae  January 2003 - July 2004
Lockheed Martin  April 2000 - July 2002

Skills
Troubleshooting, XP, Disaster Recovery, Security, Active Directory, Servers, Technical Support, Networking, System Administration, SharePoint, VMware, Hardware, Windows 7, Operating Systems, DNS, TCP/IP, Firewalls, Routers, Software Installation, Help Desk Support, Computer Hardware, Databases, Unix, Microsoft Exchange, Information Technology, Computer Security, Windows, HP, Linux, VPN, Virtualization, Windows XP, Network Security, Access, Integration, Management, Vendor Management, Leadership, Project Management, Cross-functional Team..., Windows Server, Visio, Process Improvement, Software Documentation, Desktop Support...

Education
Prince George's Community College   1992 — 1996

Experience
Goodwill Industries of Central Indiana  November 2013 - Present
The Steak N Shake Company  December 2008 - November 2013
Bolin Enterprises, INC  May 2008 - December 2008
Ajilon Consulting  July 2007 - May 2008
The Computer Merchant   October 2006 - July 2007

Skills
Desktop Support, Network Administration, Computer Hardware, Hardware Installation, Blackberry Enterprise..., Active Directory, Android, CompTIA Network+..., CompTIA A+ Essentials, CompTIA A+ Certification, Dell KACE, MobileIron, iPhone, Printers, Windows 7

Education
Ivy Tech Community College   2011 — 2013
AAS Computer Information Technology, Network Administration

IUPUI   1994 — 1996

Experience
The Computer Merchant   October 2014 - Present
Battelle  October 2009 - October 2014
Highpoint Nazarene Church   January 2007 - February 2011
Qwest Communications (now CenturyLink)   May 2008 - December 2008
CBC Companies  December 2006 - April 2008
Nationwide Insurance  August 2006 - December 2006
US Navy  October 1986 - November 2006
Magnavox Electronic Systems Company  June 1985 - September 1986

Skills
Visual Studio, C/C++, C# 4.0, .NET, Python, SQLite, Visual SVN, Microsoft SQL Server, Windows 7, Windows Server, Red Hat Linux, CentOS, Hyper-V, VMware Server, VMware Fusion, vSphere, WSUS, C#, Leadership, SQL, Software Development, System Administration, Technical Support, Training, Windows

Education
Naval Postgraduate School   1992 — 1994
M.S.

Mount Vernon Nazarene University   1980 — 1985
B.A.

Experience
P.L.Brassard General Contracting   December 2005 - Present
GeekChoice   July 2009 - January 2013
Pacific Crossing  October 2008 - November 2008
The Computer Merchant   April 2007 - March 2008
Sullivan & Cogliano  January 2006 - November 2006
New England Engineers & Dsgnr   March 2005 - November 2005
ATSI Communications   October 2002 - December 2002
PC HELP SERVICES INC.  March 2000 - June 2000
Bell South  March 1999 - June 2000
The computer Store Of Deltona   February 1996 - November 1998

Skills
Operating Systems, XP, Computer Hardware, Hardware, Technical Support, Troubleshooting, Software Installation, Laptops, Computer Repair, Help Desk Support, IP, Windows 7, Networking, TCP/IP, Printers, Routers, Windows XP, HP, Computer Security, Windows

Education
USArmy Natl. Guard 26th Divarty HHQ, Rehoboth, MA   1990 — 1991
NCO, Command

USArmy Reserve 117th/ P.S.C. 94th ARCOM   1984 — 1989
24 C, communications Tech

New England Institute of Technology   1986 — 1987
AS, Electromechanical, PC board design

Hall Institute Of Technology   1985 — 1986
Certificate, Electro - mechanical Drafting &

AIT Fort Bliss, USArmy   1983 — 1984
16D10, Hawk Missle system

Experience
Silverlinc   March 2015 - Present
The Computer Merchant   May 2014 - February 2015
TRS Staffing Solutions  December 2011 - May 2014
Texas Department of Family and Protective Services  February 2009 - May 2011
WhiteFence  August 2003 - October 2008

Skills
Outlook, Microsoft Office, Training, Data Entry, Access, Microsoft Excel, Microsoft Word, PowerPoint, Process Improvement, Data Analysis, Research, Team Leadership, Public Speaking, Supervisory Skills, Software Documentation, Time Management, Teamwork, Government, System Administration, Leadership, Employee Relations

Education
Our Lady of the Lake University   2006 — 2008
MA, Human Sciences

Center for Advanced Legal Studies   1999 — 1999
Certificate, Paralegal Studies

University of Southern Colorado   1989 — 1995
BSN, Nursing

Experience
independenceIT  May 2004 - September 2013
The Computer Merchant   March 2003 - May 2004
Fast.net  September 2001 - December 2001

Skills
Systems Engineering, System Administration, Microsoft SQL Server, Microsoft Office, Storage Area Networks, Hyper-V, VMware Workstation, Active Directory, Terminal Services, Microsoft Exchange, IIS, Apache, DNS management, Cisco Routers, PRTG, Backup Exec, VPN, Windows Server, Windows 7, Sonicwall, Powershell, SMTP, F5 BigIP, Network Monitoring Tools, Bash, Shell Scripting, Firewalls, SAN, Technical Support

Education
Lehigh University   1998 — 2001
BS

Marist College   1996 — 1998

Experience
Citizens Bank  2014 - Present
The Computer Merchant   2013 - 2014
Manulife Financial  2008 - 2013
John Hancock  2007 - 2008
Statements  2004 - 2007
Openwave Systems  1999 - 2004
CGI  1998 - 1999
Digital Equipment Corporation  1993 - 1998
Digital Equipment Corporation  1987 - 1993

Skills
eDiscovery, Information Protection, Risk Management, Risk Assessment, Professional Services, Information Security, Program Management, Risk Consulting, Compliance, Data Privacy, Litigation Support, Cloud Computing, SOX Compliancy, ISO 27001, Governance, Integration, Leadership, IT Audit, Process Improvement, PMO, Start-ups, Mergers & Acquisitions, Outsourcing, Management, Cross-functional Team..., Strategy, Sarbanes-Oxley Act, Financial Risk, Project Management, Business Development, Privacy Law, Solution Architecture, IT Strategy, Project Delivery, Consulting, Security Audits, Vendor Management, Contract Negotiation, Information Technology, Information Security..., Business Continuity, Mobile Devices, Operations Management, Business Process..., Business Continuity..., Disaster Recovery, IT Management, Business Analysis, Enterprise Risk..., PCI DSS

Education
Michigan State University
Master of Business Administration (MBA), Operations and Logistics Management

Michigan State University
Bachelor of Science (BS), Microbiology & Public Health

Experience
The Computer Merchant   April 2014 - Present
Health Care Strategy & Solutions (HCSS)   December 2012 - April 2014
AC4S  January 2012 - November 2012
Booz Allen Hamilton  February 2009 - March 2010
FedEX  November 2006 - February 2009
IGATE MASTEC/SUN MICROSYSTEMS   May 2004 - September 2006
ELITIGATION TECHNOLOGIES   March 2001 - March 2004

Skills
Program Management, Management Consulting, Requirements Analysis, Project Management, MS Project, Agile Scrum, Full SDLC, Business Process, PMO, Operational Process..., Microsoft Office, MS Visio, Project Server, Atlassian JIRA, Visio, SDLC, Scrum

Education
George Mason University   2010 — 2011
PM Certification Program - completion, Project Management Certification - PMP Exam Prep

Long Island University, Brooklyn Campus
BA

Experience
The Computer Merchant   February 2015 - Present
Toastmasters International  1984 - Present
H & R Block  January 2005 - April 2015
ABBTECH  October 2013 - November 2014
Apex Systems  June 2012 - August 2012
TEKsystems  December 2011 - June 2012
TEKsystems  July 2011 - September 2011
Apex Systems  October 2010 - June 2011
Technisource (assigned to JP Morgan Chase)   October 2006 - December 2009
Network and Company (Assigned to JP Morgan Chase and Co)   December 2001 - September 2006

Skills
Financial Planners, Information Technology, Networking, Quality Assurance, System Administration, Help Desk Support, Business Analysis, Windows, Computer Hardware, Troubleshooting, XP, Technical Support, Software Documentation, Vendor Management

Education
Computer Career Center   1994 — 1995
Training, Networking Technologies

Hofstra University   1985 — 1988
M.S, Computer Science

University of Windsor   1979 — 1982
B.A.Sc, Elect. Engineering

Experience
Aldi Corporation   January 2015 - Present
Sears Holdings Corporation  April 2014 - December 2014
The Computer Merchant   September 2013 - April 2014
JPMorgan Chase  October 2011 - December 2012
4M World Tech   October 2011 - November 2011
CVS Caremark Corporation  February 2007 - September 2011
Insight  February 2005 - January 2007

Skills
Microsoft Office, Microsoft SQL Server, Visual Basic, C# 2.0/3.5, Oracle

Education
Roosevelt University   2014 — 2016
Bachelor's degree, Information Technology

Harper College   2007 — 2011
Associate in Applied Science degree in Software Development, Computer Software Engineering

Harper College   2007 — 2011
Associate in Applied Science degree in Computer in Business: Specialization in Computer Support, Computer Software Technology/Technician

Experience
Town Of Bethlehem Highway Dept.   April 2013 - Present
Albany Park, Ride and Fly   October 2012 - Present
The Computer Merchant   June 2011 - July 2011
AlliedBarton Security Services  August 2007 - June 2010
TSA  May 2006 - August 2006
AlliedBarton Security Services  October 2005 - March 2006
Mohawk Ambulance Service  July 2004 - September 2005
Fleet Boston Financial  December 2001 - February 2004

Skills
Labor, SQL, Unix, IVR, Oracle Applications, Customer Service, Ticketing Systems, Security, Troubleshooting

Education
Hudson Valley Community College   2004 — 2007
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration

Experience
Fresenius Medical Care  March 2015 - Present
CompuCom  August 2014 - March 2015
Sonic Healthcare  November 2013 - August 2014
Essen BioScience  March 2013 - November 2013
CompuCom  April 2009 - January 2013
AT&T  April 2007 - November 2009
The Computer Merchant   December 2006 - February 2007
Chrysler Jeep Plant   March 2006 - November 2006
TJBA   February 2005 - February 2006
Comcast  December 2002 - December 2004

Skills
Active Directory, Windows 7, Laptops, Altiris, XP, Windows Server, A+ Certified, Troubleshooting, Computer Hardware, ITIL, Microsoft Exchange, Blackberry, Printers, Service Desk, VPN, IT Service Management, Citrix, RSA SecurID, Servers, Desktop Deployment, DHCP, Blackberry Enterprise..., DNS, Group Policy, Help Desk Support, Cisco Technologies, Hardware, IT Operations, Software Installation, Software Documentation, Computer Repair, SCCM, Networking, System Deployment, Remote Desktop, Routers, Technical Support, LAN-WAN, Network Administration, Wireless Networking, Antivirus, Switches, Windows XP

Education
National Institute of Technology   1999 — 2001
Diploma, Network Administration

Airport Highschool   1994 — 1998
Diploma, General Studies

Experience
Genesis Health System  2003 - Present
The Computer Merchant   2003 - 2003
Berkley Technology Services  1990 - 2002

Skills
Cerner, Troubleshooting, Windows, Integration, Access, Microsoft Office, Healthcare, Customer Service, System Administration, Excel, Linux, Word, Servers, Cisco, DNS, Operating Systems, XP, Solaris, Lawson, Unix, Software Documentation, Red Hat Linux, Shell Scripting, Computer Hardware, Hardware, Networking, HP-UX, Healthcare Information..., Windows 7, Crystal Reports, Visio, Cisco Technologies, Software Installation, Windows XP, HIPAA

Education
Southeast Technical Institute   1999 — 2002
Continuing Education, Computer Science

Minnesota State University, Mankato   1984 — 1989
BS, Computer Science concentration in MIS

Experience
Flat Rock Metal/Bar Processing Corp   May 2012 - Present
Sierra ITS  November 2011 - May 2012
Hewlett Packard  April 2008 - September 2011
The Computer Merchant   May 2006 - April 2008
Self-Employed  August 2005 - May 2006
American Income Life  April 2005 - August 2005
Self-Employed  October 2004 - April 2005
TechTeam Global  March 2000 - August 2004

Skills
Active Directory, Servers, Troubleshooting, Technical Support, System Deployment, Microsoft Office, Hardware, Printers, Software Installation, Laptops, Networking, Computer Hardware, Windows Server, Asset Management, Patch Management, Virus Removal, Workstations, VMware vSphere, Project Management, Project Planning, Disaster Recovery, WSUS, Training & Development, Preventive Maintenance, Computer Maintenance

Education
National Institute of Technology   1999 — 2000
Certificate of Completion, Computer and Electronics Technologies

Southgate Anderson High School   1994 — 1998

Experience
The Computer Merchant   July 2012 - Present
State Street  2006 - 2010
State Street  1999 - 2006
State Street  1998 - 1999
State Street  1994 - 1998
Bank of Boston  1991 - 1994
Bank of Boston  1987 - 1991
Bank of Boston  1986 - 1987
Bank of Boston  1984 - 1986
Bank of New England  1982 - 1984

Skills
IT Strategy

Education
Merrimack College   1971 — 1975
BA, Biology

Experience
The Computer Merchant   February 2013 - Present
Gardner Resources Consulting, LLC  January 2011 - January 2013
TechTarget  May 2008 - January 2011
Contract Services Association of America   September 2006 - December 2006

Skills
Technical Recruiting, Recruiting, Contract Recruitment, Temporary Placement, Interviews, SDLC, Applicant Tracking..., Human Resources, Talent Acquisition, Sourcing, Management, CRM, Training, Internet Recruiting, Project Management, Vendor Management, Consulting, Onboarding, Information Technology, Databases, Team Leadership, Staffing Services, Executive Search, Screening, Microsoft Office, Sales, Business Intelligence, Staff Augmentation, Contract Negotiation, Microsoft Excel, Networking, Data Warehousing, SharePoint, Leadership, Employee Relations, Database Admin, Database Administration, Salesforce.com, Quality Assurance, IT Recruitment, Permanent Placement, Lotus Notes, JobDiva, Screening Resumes, Benefits Negotiation, Resume Writing, SFDC, vendor management..., VMS

Education
Worcester State College   2002 — 2007
Bachelor's

The Washington Center for Internships   2006 — 2006
Credits toward Bachelor's Degree

Marymount University   2006 — 2006

Grafton High School   1999 — 2002
Diploma

Experience
The Computer Merchant   January 2013 - May 2015
The Computer Merchant   January 2012 - January 2013
Plymouth Rock Assurance  September 2011 - December 2011

Skills
Applicant Tracking..., Internet Recruiting, Staffing Services, Recruiting, Screening Resumes, Talent Acquisition, Interviews, Customer Service, Microsoft Office, Human Resources, PeopleSoft, Software Documentation, Microsoft Excel, Employee Relations, Full-life Cycle..., Outlook, Phone Screens, Extending Offers, Job Diva, Closing Candidates, Vendor Management, Vendor Relations, Vendor Relationship..., Benefits Negotiation, Cold Calling, College Recruiting, Contract Recruitment, Executive Search, Hiring, IT Recruitment, Information Technology, Job Fairs, Networking, Onboarding, Permanent Placement, Recruitment Advertising, Screening, Resume Writing, Security, Sourcing, Staff Augmentation, System Administration, Taleo, Technical Recruiting, Temporary Placement, Temporary Staffing

Education
University of Massachusetts Boston   2007 — 2011
Bachelor of Arts, English

Emmanuel College   2009 — 2010
Business Management

Lorenzo De Medici   2009 — 2009
Italian, Art History

weymouth high   2003 — 2007

Experience
Ahold USA (parent company of Stop and Shop Supermarkets LLC)   August 2013 - May 2015
Randstad Staffing USA   April 2012 - August 2013
RBS Citizens Group  February 2013 - May 2013
The Computer Merchant   February 2013 - May 2013
IDEX Corporation  August 2012 - October 2012
Egon Zehnder International  August 2006 - March 2012
Bank of America  October 2003 - July 2006
Fidelity Investments  May 2002 - November 2003
Emplanet   February 2001 - December 2001
Computershare US (formerly EquiServe)   July 1998 - January 2001

Skills
Executive..., MS Office Suite, Office Management, Event Planning, Excel, Google Apps, Google Chrome, Outlook, Business Travel, Meeting Planning, Travel Arrangements, Detailed Planning, Print Production, Databases, Training, Business Communications, Administration, Training Coordination, Calendaring, Global Logistics, Database Administration, Data Management, Database Mining, Online Research, Staff Training, Travel Planning, Executive Search, Corporate Communications, Internal Communications, Marketing Communications, Intercultural..., Travel, Investor Relations, Financial Reporting, Board Relations, Securities, Stock Options, Employee Plan..., Conference Coordination, Location Selection, Google, Internet Explorer, Commercial Real Estate, Legal Documents, Microsoft Word, PowerPoint, Graphic Design, Software Implementation, Notary Public, Client Services

Education
Stonehill College
Marketing and Communications

Northeastern University
Business Administration and Management

Katharine Gibbs School
Advanced Executive Secretarial Program, Administrative Assistant and Secretarial Science, Business

Experience
The Computer Merchant   July 1994 - June 2014
Caliper Corporation  1992 - 1994
Microbank Software  1990 - 1992
RTS Capital   1989 - 1990
Brinkley, Elam & Knott CPA's   1987 - 1988
CEM Enterprises, Inc.   1986 - 1987
Morehead City Precast Co.   1985 - 1986
Self-Employed  1983 - 1985
Manufacturers Resources and Planning Inc.   1982 - 1983
Chastain Inc.   1980 - 1982

Skills
Accounting, Consulting, Problem Solving, Finance, Leadership, Applicant Tracking..., Recruiting, Talent Acquisition, Vendor Management, Budgets, Human Resources

Education
North Carolina Wesleyan College
Bachelor's degree, Business Administration and Management

Experience
MicroAssist  May 2014 - Present
Kansas City Business Aviation Association   January 2011 - August 2011
DecisionOne  2008 - 2009
NuComm International  2006 - 2007
The Computer Merchant   2005 - 2006
Adecco  2004 - 2005

Skills
HTML, CSS, JavaScript, Flash, Web Design, MySQL, Microsoft SQL Server, jQuery, Java, Networking, Adobe Creative Suite, Web Development, PHP, Programming, CMS

Education
Kansas State University   2009 — 2012
Bachelor of Science, Computer Systems Technology

Kansas State University   2009 — 2012
Associate of Science (A.S.), Web Development

Pratt Community College   1998 — 2000
Associate of Science, Graphic Design

Experience
The Computer Merchant   August 2014 - June 2015
Custom Manufacturing & Engineering  April 2014 - August 2014
Raytheon  November 1998 - November 2013
Frontier Electronics   March 1998 - October 1998
Tinker AFB  May 1988 - March 1998

Skills
Writing technical..., Test Planning, Integration and Test, System Architecture, Systems Engineering, Telelogic DOORS, Trade Studies, DoDAF, Earned Value Management, Radar, Space Systems, Spacecraft, Requirements Management, C4ISR, Engineering Management, DoD, System Design, Rhapsody, MIL-STD-1553, Aerospace, Configuration Management, Security Clearance, System Requirements, Information Assurance

Education
Oklahoma State University   1995 — 1997
Master of Science (M.S.), Telecommunications Management

University of Oklahoma   1985 — 1988
Bachelor of Science (B.S.), Electrical and Electronics Engineering

Experience
Flood Bakersfield Ministries, Inc   May 2015 - Present
Borntreger Enterprises   2003 - Present
Borntreger Information Technology Services   January 2000 - Present
The Bridge Bible Church   January 2011 - April 2015
The Computer Merchant   July 2007 - August 2007
The Computer Merchant   July 2003 - August 2003
Lucent Technologies  September 1994 - October 2002
AT&T Bell Labs  June 1989 - September 1994

Skills
MySQL, Apache, Google Apps, Microsoft Office, Windows Server, Linux Server, Linux Desktop, Desktop Computers, Virus Removal, Website Development, PHP, HTML, JavaScript, Computer Repair, Backup Solutions, Live Sound, Network Installation, Mail Server, Computer Building, Sound Systems, IT Solutions, Shell Scripting, CSS, osCommerce, Wordpress, Open Office, Open Source, GIMP, UNIX System V, Home Networking, Windows, Linux, Unix, Ksh, Solaris, Bash, Servers, Technical Support, XHTML, Troubleshooting, Scripting, Telecommunications, TCP/IP, System Deployment, Software Installation

Education
Lake Superior State University   1985 — 1989
Bachelor’s Degree

Experience
Google  October 2014 - Present
Pegasystems  February 2013 - September 2014
The Bowdoin Group  January 2012 - February 2013
The Computer Merchant   January 2011 - January 2012
Westfield State University  September 2008 - September 2010

Skills
Technical Recruiting, Talent Aquisition, Sales, Client Services, Contract Negotiation, Leads Generation

Education
Kingston University   2009 — 2010
Corporate Strategy

Westfield State University   2006 — 2010
BS, Business Management

Norwell High School

Experience
Fountain Technical Consulting & Contracting   October 2008 - Present
Peak Systems, Inc.   January 2008 - Present
JPMorgan Chase  2008 - Present
Core Technology Solutions  September 2007 - Present
Apple Inc.  October 2009 - December 2009
Computer Guy Technical Resource   June 2003 - October 2008
The Computer Merchant   April 2002 - December 2007
Captus Networks  November 2000 - October 2001

Skills
Troubleshooting, Software Installation, Desktop Support, Windows, Customer Relations, Windows 7, XP, Laptops, Computer Hardware, Technical Support, Operating Systems, Help Desk Support, OS X, Windows XP, Network Administration, Active Directory, Customer Service, Networking

Education
MTI College of Business and Technology   1998 — 1998
Diploma, MCSE Prep NT 4.0

National Career Education   1996 — 1997
Diploma, Computer Network Technician

American River College   1989 — 1990

Florida State University   1987 — 1987

Tallahassee Community College   1985 — 1987

Lincoln High School

Experience
Biogen Idec  October 2012 - Present
Biogen Idec  March 2011 - October 2012
Myriant Technologies, LLC  October 2009 - March 2011
FAST, A Microsoft Subsidiary  March 2007 - December 2008
The Computer Merchant   2005 - 2007
Tri-town Chamber of Commerce  2004 - 2004

Skills
College Recruiting, Talent Acquisition, Talent Management, Recruiting, Employee Relations, Onboarding, Human Resources, Leadership, Applicant Tracking..., Management, Microsoft Office, PowerPoint, Microsoft Excel

Education
Franklin Pierce University   2000 — 2005

Scituate High School   1996 — 2000

Experience
Wells PC   January 2001 - Present
Contingent Network Services  January 2010 - Present
Microsoft  1986 - 2015
Go2IT Group  2001 - March 2013
VARtek Services  2013 - 2013
Kaplan University  2008 - 2013
Barrister Global Services Network  2001 - 2010
The computer merchant   January 2004 - January 2008

Skills
Windows 95, Microsoft Windows 98, Windows XP Professional, Windows 7, Wireless Networking, IP Networking, Blackberry, Pocket PC, Tablet PC, Motherboards, Sound Cards, Network Cards, Repeaters, RAM, ROM, DDR2, DDR3, DDR, PCI-X, PCMCIA, Fast Ethernet, A+ Certified, Dell, Web Design, Dell Desktops, Dell Laptops, Management Consulting, Information Technology, Dell Computers, XP, Networking, Rom, Software Installation, IP, Routers, Workstations, Help Desk Support, Hardware, Laptops, Technical Support, Operating Systems, Servers, HP, Troubleshooting, VPN, Active Directory, Computer Hardware, System Deployment, Cabling, Desktop Computers

Education
Northcentral University   2014 — 2016
Doctor of Philosophy (PhD), Business Administration, MIS

Kaplan University   2013 — 2014
Master of Science (M.S.), Information Technology, 3.77

Kaplan University   2008 — 2010
Bachelor of Science (B.S.), Information Technology, 3.54

East Central Technical College   2003 — 2007
Networking Specialist, Networking

Experience
MetLife  June 2014 - Present
Computer Sciences Corporation  November 2009 - June 2014
The Computer Merchant   August 2009 - November 2009
Experian  June 2005 - April 2009
Experian  December 2003 - June 2005
Experian  January 2002 - December 2003
Experian  June 2000 - January 2002
WMHT  July 1998 - June 2000
ComputerWorks  June 1993 - June 1998

Skills
System Architecture, Business Continuity..., Infrastructure Capacity..., Project Management, Distributed Systems, Virtualization, Technical Architecture, Security, Distributed Architecture, Disaster Recovery, Integration, VMware, Business Continuity, Cluster, Architecture, High Availability, Infrastructure, Storage, Data Center, Linux, Solution Architecture, Servers, Enterprise Software, SAN, Network Security, IT Management, IT Operations, Cisco Technologies, Perl, Oracle, Shell Scripting, Unix, Architectures, Solaris

Education
Plymouth State University   1994 — 1998
BA

Experience
Insight Global  October 2014 - Present
The Computer Merchant   March 2014 - August 2014
FDA  November 2011 - November 2013
Regent University  November 2004 - June 2011
Virginia Beach Convention Center  June 1988 - June 2011
Coastal Training Technologies  May 1994 - May 2004
WABS Radio   May 1985 - May 1995
NUS Training Corporation  1982 - 1987

Skills
Editing, Social Media, Photoshop, Technical Writing, Microsoft Office, Non-profits, PowerPoint, After Effects, E-Learning, Newsletters, Camtasia, Multimedia, Instructional Design, Research, Broadcast, Captivate, Strategic Communications, Adobe Acrobat, Teaching, Graphic Design, Final Cut Pro, Training, Graphics, Dreamweaver, Flash, Animation, Video, Video Production, Film, Television, Film Production, Web Design, Screenwriting, New Media, Video Editing, Marketing, Creative Writing, Voice Over, Content Management, Digital Media, Videography, Social Networking, Higher Education, Leadership, Adobe Creative Suite, Blogging, Social Media Marketing, Copywriting, Premiere, Copy Editing

Education
Old Dominion University   2007 — 2015
ABD, seeking Ph.D., English (New Media/Professional Writing track), 3.94

The Maryland Institute College of Art   2000 — 2006
Foundation Level Certificate, Online Web Design, 3.78

Regent University   1987 — 1989
M.A., Communication (Film), 4.0

George Mason University   1980 — 1983
B.A., Studio Art, 3.45

Experience
New York Power Authority  March 2015 - Present
New York Power Authority  January 2013 - March 2015
New York Power Authority  December 2008 - January 2013
Starwood Hotels & Resorts  June 2008 - December 2008
Starwood Hotels & Resorts  March 2007 - June 2008
The Computer Merchant   July 2006 - March 2007
New York Power Authority  March 2006 - July 2006
Diageo  January 2004 - January 2005
Heineken  2001 - 2004

Skills
Requirements Gathering, Project Implementation, Product Integration, Visio, Process Improvement, Business Requirements, Requirements Analysis, Documentation, Cross-functional Team..., Analysis, Problem Solving, Risk, Software Documentation, MS Project, Vendor Management, Business Intelligence, SDLC, SharePoint, IT Strategy, Risk Management, Project Management, Microsoft Project, Management, Program Management, Business Analysis, PMO, Energy, Leadership

Education
Pace University - Lubin School of Business   2013 — 2015
EMBA, Executive Management

Mount Saint Mary College   1999 — 2003
Bachelor's of Science, Computer Science

Experience
Signature Consulting Group  September 2015 - Present
Terra Dotta, LLC  April 2014 - September 2015
Market America Shop.com  November 2011 - April 2014
Alphanumeric Systems  May 2011 - August 2011
The Computer Merchant   September 2010 - April 2011
MDB, Inc  2009 - 2010
Datacraft Solutions, Inc.   February 2008 - August 2009
Market America, Inc.   January 2007 - February 2008
Duke University School of Medicine  November 2001 - January 2007
Averde Consulting, Inc.   June 2000 - September 2003

Skills
Web Applications, Databases, jQuery, Software Development, ColdFusion, MySQL, JSON, CSS, SDLC, Database Design, JavaScript, Web Services, IIS, E-commerce, HTML, Microsoft SQL Server, XML, Web Development, Subversion, Apache, Agile Methodologies, SQL, User Interface Design, SaaS, Eclipse, HTML 5, Project Management, Linux, Application Development, SQL Server, Java, Agile, Perl, Oracle, OOP, Scrum, MVC, Testing, Software Engineering, Unix, Software Project..., Front-end, Visio, JIRA, PL/SQL, jQuery UI, Salesforce.com, Integration, Software Design, Information Technology

Education
North Carolina State University   1984 — 1991
BS, Computer Science

Experience
EMC  November 2012 - February 2014
EMC  February 2012 - April 2012
Atos/Siemens   October 2011 - November 2011
The Computer Merchant   September 2009 - October 2009
Staples  March 2009 - May 2009
Hewlett-Packard  July 2008 - November 2008
Hewlett-Packard  1999 - 2005

Skills
Windows, Networking, Hardware, Technical Support, Storage Area Networks, Testing, EMC Storage Solutions, Linux, SAN, Storage, Servers, Unix, VMware ESX, Cloud Computing, Fibre Channel, HP, Operating Systems, Windows Server, Cisco Technologies

Education
Quinsigamond Community College   1985 — 1987
Associate of Science (A.S.), Electronics Technology

Experience
Computer Science Corporation  2012 - Present
US Navy Reserves  2005 - 2015
The Computer Merchant   March 2012 - 2012
Ascension Health Information Services  June 2010 - November 2011
HP Enterprise Services  August 2008 - June 2010
EDS  February 2003 - August 2008

Education
Penn State University   2012 — 2016
Master’s Degree, Homeland Security (Geospatial Intel)

United States Naval War College   2012 — 2015
Master’s Degree, Military Strategic Studies, General

Southern Methodist University   2000 — 2003
Master of Science (M.S.), Telecommunications

Experience
Pride Technologies  2003 - Present
Jackson Township  March 2002 - September 2003
The Computer Merchant   October 1998 - June 2001

Education
Fordham University   1991 — 1994

Montclair State University   1987 — 1991
BA, English/Education

Ocean County College   1985 — 1987
AA, Liberal Arts

Experience
Gtech  August 2012 - Present
FFL.com   2014 - 2014
ActioNet, Inc.   January 2010 - November 2011
Hewlett Packard Managed Services   February 2009 - March 2009
Eliassen Group  2009 - 2009
The Computer Merchant   May 2008 - December 2008
EDS  March 2007 - May 2008
Self Employed-IT Consultant  March 2003 - March 2007
Sullivan Cogliano Inc.   September 2002 - March 2003
perot systems  1999 - 2001

Skills
Active Directory, Windows Server, Network Security, Servers, Cisco Technologies, VPN, Firewalls, Switches

Education
Quincy College   1982 — 1984

Experience
RR Donnelley  May 2013 - Present
Alcatel-Lucent  December 2011 - May 2013
Valcom Consulting Group Inc.   September 2011 - November 2011
ULTA Beauty  May 2011 - September 2011
General Dynamics  March 2011 - May 2011
EMC  September 2010 - March 2011
The Computer Merchant   March 2010 - September 2010
TradeLink  May 2009 - February 2010
TEKsystems  March 2009 - May 2009
OfficeMax  February 2008 - March 2009

Education
North Central College   1986 — 1990

Experience
RCSi - IT Consulting, Solutions & Staffing   March 2015 - Present
IT Consulting Firm  October 2013 - January 2015
Howard Systems International  July 2012 - August 2013
Lancaster Systems   November 2008 - April 2012
Enterprise Engineering, Inc.   February 2006 - November 2008
The Computer Merchant   September 2002 - November 2005
Personnel Preference, Inc   June 1998 - June 2005
TAC Worldwide - EDP Contract Services   2000 - 2002
Marketing Technologies Group   1998 - 2000

Skills
New Business Development, Account Management, Negotiation, Contract Negotiation, Selling, Sales Management, Marketing Management, Cloud Computing, Business Development, SDLC, Vendor Management, Solution Architecture, Leadership, Strategic Partnerships, Mobile Applications, Outsourcing, CRM, Strategy, Business Analysis, Solution Selling, Management, Information Technology, Business Intelligence, Project Management, Enterprise Architecture, IT Strategy, Program Management

Education
New York University   1976 — 1980
BS, Marketing, Management

Fordham Prep   1972 — 1976

Experience
Field Nation  July 2011 - Present
G&D Self Storage   March 2011 - Present
Election Systems & Software  July 2010 - Present
Points To Ponder   July 2007 - Present
Go2IT Group  August 2006 - Present
Apex Systems  September 2013 - October 2014
Advantage Technical Resourcing  October 2010 - December 2013
Coast To Coast Temporary Services   June 2004 - July 2010
IHS  February 2009 - March 2010
The Computer Merchant   April 2006 - November 2007

Skills
Troubleshooting, Customer Service, Recruiting, Training, Sales, Budgets, COBOL, C++, Tutoring, Computer Hardware, Networking, Windows, Microsoft Office, Software Documentation, Hardware, Printers, Process Improvement, Management, Help Desk Support, Routers, Servers

Education
Central Georgia Technical College   2001 — 2008
Associate's, CCNA Networking Specialist, CIS Programming

Fort Valley State University   1993 — 2007

Middle Georgia Technical College   1997 — 2000
College Diploma, CIS Programming

Northside High School   1990 — 1993
H.S. Diploma, Mostly College Prep

Experience
IBM  September 2013 - Present
Brown Shoe Company  May 2010 - March 2012
The Computer Merchant   November 2009 - January 2010
TEKsystems  2008 - 2010
Perot Systems/Tenet Health   2004 - 2008

Skills
Windows 7, Active Directory, Technical Support, Laptops, Windows Server, Servers, Computer Hardware, Help Desk Support, Windows XP, XP, SharePoint, Hardware, Software Installation, VMware

Education
Golden West College   2007 — 2011

mt view   1984 — 1988

Experience
BlueLine Rental  May 2013 - Present
Chenega Logistics LLC  January 2007 - April 2013
Chenega Corporation  January 2007 - November 2008
Pomeroy IT Solutions  October 2006 - November 2006
Franklin County Career and Technology Center  2006 - 2006
Cermak Technologies   August 2004 - August 2005
The Computer Merchant   February 2005 - February 2005
The Computer Merchant   August 2004 - August 2004
Pennsylvania Army National Guard  August 1999 - June 2004
Productivity Solutions   January 2001 - March 2003

Skills
Information Security, Troubleshooting, Windows Server, Project Management, Technical Writing, Computer Hardware, Technical Training, Operating Systems, Networking, Servers, Windows 7, CRM, Teamwork, System Administration, Consulting, Active Directory, HP Server Hardware, Business Development, Software Documentation, Network Security, CompTIA Network+..., HP Storage, Leadership Development, Technical Support, Computer Security, Management Consulting, Computer Repair, Network Administration, SharePoint, IT Project Management, CompTIA A+ Certification, Program Management, Network+, Visio, Information Assurance, HP SAN, Start-up Business..., IT Security Training, Tomcat 7.x, Technical Consulting, Business Consulting, WebEx Support Center, Ricoh @Remote, Windows Storage Server...

Education
Penn State University   2004 — 2010
IST, Information Sciences

Experience
Wachovia, A Wells Fargo Company  April 2010 - Present
The Computer Merchant   January 2007 - January 2009

Education
Haslam College of Business at the University of Tennessee   1988 — 1992
BofBA, Business Administrator

Experience
USDA  September 2009 - Present
ASRC Management   2006 - 2009
Wachovia Securities  2006 - 2006
STG Inc.  2004 - 2006
The Computer Merchant   2004 - 2004
ASRC Aerospace  January 2002 - November 2003

Skills
Security, Information Security, Computer Security, Information Assurance, Network Security, Windows Server, Active Directory, Troubleshooting, System Administration, Information Security..., CISSP, Security+, Disaster Recovery, Business Continuity, Microsoft Certified..., Information Technology, Vulnerability Assessment

Education
Prince George's Community College
A.S., Electronics Engineering

Strayer University
B.S., Computer Information Systems

Experience
The Computer Merchant   March 2013 - Present
J.M. Smith Corp.   September 2006 - May 2012
Apex Systems @ St. Vincent Hospitals   2012 - 2012
Bell Tech Logix   November 2000 - September 2006

Skills
A+ Certified IT..., CompTIA Network+, Dell Computers, Dell PowerEdge Servers, Dell Workstations, Lexmark Printers, HP, Computer Repair, Laptops

Education
Ivy Tech Community College   1994 — 1998
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services

Experience
BethMorris.com   April 2002 - Present
MAC Group  January 2011 - March 2015
GigMasters.com, Inc.   April 2008 - July 2009
Western Connecticut State University  January 2000 - May 2006
The Computer Merchant   April 2002 - April 2003
Fujifilm Medical Systems  November 2000 - April 2002
Starstruck, Inc.   1999 - 2000
DCC  1998 - 1999

Skills
Online Marketing, Website Management, SEO, SEM, Email Marketing, Writing, Information Architecture, CSS, XHTML, HTML, JavaScript, Programming, Web Design, Web Application Design, Web Analytics, Web Development, Software Development, SQL, Database Design, Database Development, Database Management, Database Administration, Technical Training, Software Training, Online Training, Staff Training, CMS, Web Applications, jQuery, E-commerce, Photoshop, Google Adwords, Blogging, Flash, AJAX, WordPress, Google Analytics, Social Media, Digital Marketing, Social Media Marketing, Marketing

Education
Massachusetts Institute of Technology   2015 — 2015
MITx: 15.390.1x Entrepreneurship 101: Who is your customer?, A+

Sessions College For Professional Design
Multimedia Arts Master's Certificate (Concentrations: Motion Graphics, Web Design)

Western Connecticut State University
M.A., English/Linguistics. GPA: 3.8.

Western Connecticut State University
B.A., English/Writing. Minor in Journalism. G.P.A. 3.5.

Experience
Kelly Services  April 2014 - Present
Ascension Health Information Services (AHIS)   November 2012 - March 2014
Comerica Bank  August 2011 - November 2012
CSC  December 2006 - August 2009
The Computer Merchant   December 2006 - August 2007
HDS SERVICES  January 1998 - January 2003

Skills
Visio, Software Documentation, MS Project, Business Process, Technical Writing, Microsoft Word, Project Management, Management, Business Analysis, Microsoft Excel, Human Resources, Lotus Notes, Newsletters, Vendor Management, SharePoint, Training, Program Management, ITIL, Process Improvement, Documentation, Resource Management, Disaster Recovery, Information Technology, Team Leadership, Change Management, Requirements Analysis, Requirements Gathering, IT Service Management, Project Planning, System Administration, Project Portfolio..., CRM, Word, ca unicenter, ic business manager, PMP, SDLC

Education
Michigan State University   1991 — 1998
B.S., Dietetics

Michigan State University
BS, Dietetics/Dietitian

Experience
The Computer Merchant   April 2014 - Present
Ewing Sporting Goods   February 2010 - Present
IT Professionals  November 2012 - April 2014
Computer Sciences Corporation  November 1998 - April 2009
Indecon Solutions  October 1997 - November 1998
Purdue University  April 1984 - October 1997
Independent IT Consulting  March 1996 - November 1996
DPS, Inc.   April 1982 - April 1984

Skills
Program Management, Project Management, Process Improvement, SDLC, Vendor Management, IT Strategy, Project Delivery, Information Technology, Project Portfolio..., Strategic Planning, Management, Business Strategy, Business Analysis, New Business Development, Business Planning, Business Process..., Business Development, Contract Negotiation, Consultants, Management Consulting, Continuous Improvement, Product Development, Software Development, Leadership Development, Organizational..., Staff Development, Organizational..., Operational Efficiency, ITIL, IT Management, IT Service Management, IT Operations, IT Outsourcing, IT Solutions, Microsoft Office, MS Project, Problem Solving, CMMI, Software Project..., Lean Management, Lean IT, Team Leadership, Technical Leadership, Marketing Management, Marketing, Social Media Marketing, Sales Management, Sales Presentations, Sales Process, Sales

Education
Purdue University   1992 — 1997
BS, Organizational Leadership / Computer Technology

Purdue University   1979 — 1981
AAS, Computer Technology

Frontier High School

Ivy Tech Community College
Certificate, Manufacturing

Experience
State Employees' Credit Union  January 2011 - Present
NTT America  September 2006 - January 2011
Insight Global  June 2006 - August 2006
CyberCore Technologies  November 2005 - March 2006
Information Delivery Systems   June 2002 - October 2005
System Automation Corporation  May 2001 - June 2002
The Computer Merchant   January 2001 - April 2001
Indiana University of Pennsylvania  August 2000 - December 2000
Pinnacle Online   May 1997 - March 1998
Indiana University of Pennsylvania  January 1997 - May 1997

Skills
VMware, Servers, Windows Server 2003, Windows, Windows Server 2008, IIS, Netbackup, Windows Server, Operating Systems, Troubleshooting, Microsoft Exchange, XP, Security, Hardware, Networking, Windows XP, Data Center, Cisco Technologies, VMware ESX, Technical Support, Disaster Recovery, HP, Microsoft Technologies, DNS, Virtualization, Group Policy, Help Desk Support, System Administration, Active Directory, Microsoft SQL Server, DHCP, Linux, Solaris, Windows System...

Education
University of Phoenix   2003 — 2004
M.S. Computer Information Systems, Data center design, Project Management

Indiana University of Pennsylvania   1996 — 2000
B.S. Business Technology Support, Training, Support, Business

Experience
TownNews.com  July 2007 - Present
The Computer Merchant   April 1999 - June 2006
Talbots  1991 - 1999

Skills
Customer Service, Account Management, Microsoft Office, Management, Salesforce.com, Online Advertising

Education
Massasoit Community College   1986 — 1988
AS, Business/Accounting

Experience
The Computer Merchant   October 2013 - Present
The Computer Merchant   March 2012 - Present
Moreland Enterprises   May 2007 - Present
John Hancock Life Insurance Company (U.S.A.)   May 2010 - August 2010

Skills
Applicant Tracking..., Technical Recruiting, Talent Acquisition, Staffing Services, Recruiting, Sourcing, Temporary Placement, Internet Recruiting, Contract Recruitment, Project Management, Microsoft Office, Onboarding, Benefits Negotiation, Screening Resumes, Executive Search, Interviews, Permanent Placement, Temporary Staffing, College Recruiting

Education
Northeastern University   2013 — 2015
Master's degree, Project Management

University of Iowa - Henry B. Tippie College of Business   2007 — 2011
BBA- Management & Organization, BS- Communication Studies

Study Abroad: John Cabot University   2009 — 2009
Business Administration and Management, General

Experience
FBI  June 2011 - Present
US Census Bureau  November 2009 - February 2010
The Computer Merchant   April 2009 - November 2009
Fairfax County Public Library  August 2008 - February 2009

Skills
Data Mining, Information Retrieval, Information Seeking, Information Literacy, Government Documents, Reference Services, Virtual Reference, Agile Project Management, Grant Writing, Event Management

Education
Florida State University   2009 — 2012
Library and Information Sciences

Northeastern Illinois University   1998 — 2000
BA, Political Science/Sociology

University of Alaska Anchorage   1995 — 1996
AA, Russian Studies

Experience
CSC  February 2008 - Present
Carrier Corporation  August 2007 - February 2008
The Computer Merchant   November 2005 - February 2008

Skills
Troubleshooting, Active Directory, Software Installation, Windows Server, Software Documentation, Technical Support, Project Management, Process Improvement, Security, Windows 7, Computer Hardware, XP, Servers, Hardware, Windows, Operating Systems, MS Project, Networking, System Administration, Data Center, ITIL, Disaster Recovery

Education
Golden West College   1984 — 1987
Computers and Recording Arts

Golden West College   1983 — 1986
Electronics

Experience
CIFC Asset Management  January 2014 - December 2014
CIFC Asset Management  March 2012 - January 2014
Hudson Guild  August 2010 - March 2012
StrategicPoint Holdings, LLC   April 2006 - July 2010
Advanced Interconnections   June 2005 - February 2006
StrategicPoint Holdings, LLC   April 2004 - April 2005
IONA Technologies  2002 - 2002
Triad Staffing Solutions Inc   2000 - 2002
The Computer Merchant   1999 - 1999

Skills
VMware, Networking, DNS, Windows Server, Cisco Technologies, Windows 7, Linux, DHCP, IT Operations, Network Administration, Vendor Management, Active Directory, Microsoft Office, Network Security, Google Apps, Sonicwall, HP Procurve, Firewalls, VoIP, Cloud Computing, Virtualization, LAN-WAN, Help Desk Management, LAN/WAN, HIPAA, SEC compliance, Project Planning, Cisco devices, Print Management, Contingency Planning, Technology Change..., IT Governance, NetApp, EMC Storage, EMC Networker, Symantec Endpoint..., Mobile Devices, Project Management, Disaster Recovery, Microsoft Exchange, Office 365, Cisco UCS, IT Operations Management, IT Infrastructure..., IT Infrastructure Design, Hybrid Cloud, Citrix XenApp, IT Management, Help Desk Support, Data Center

Education
Fisher College   1999 — 2002
A.S, Information Technology

Massachusetts College of Liberal Arts   1995 — 1998
Computer Science

Experience
Robert Half Technology  September 2014 - October 2014
The Computer Merchant   May 2014 - June 2014
The Computer Merchant   January 2014 - April 2014
The Computer Merchant   March 2013 - December 2013
Advantage Technical Resourcing  February 2013 - March 2013
Go2IT Group  February 2012 - October 2012
Randstad Technologies US  August 2007 - August 2008
CIEE  January 2004 - July 2007
Adecco Staffing, USA  February 2001 - September 2003

Skills
Windows 7, Windows Server, Information Technology, Technical Support, Security, Troubleshooting, Networking, Hardware, Active Directory, Software Installation, Software Documentation, Databases, VPN, Windows XP, Laptops

Education
NetCom Information Technology New York   2009 — 2009
PC Hardware & Software

ITC International TEFL Certificate   1998 — 1998
TEFL, Teaching English or French as a Second or Foreign Language

Northeastern University   1994 — 1997
Bachelors, Communications

Experience
The Computer Merchant   January 2015 - Present
iTech Solutions  September 2010 - September 2014
Cigna  January 2000 - January 2010
Cigna  January 1981 - January 2000

Skills
IBM Mainframe, CICS, z/OS, Websphere MQ for z, Assembler, COBOL, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, HTML

Education
University of Hartford   1978 — 1985
Master of Business Administration (MBA), Management Information Systems, General

Fairfield University   1973 — 1976
Bachelor of Science (B.S.), Mathematics

Experience
The Computer Merchant   June 2011 - June 2013
CSC  June 2011 - June 2013
Comcast Cable  June 2003 - February 2009

Skills
Networking, Active Directory, Windows 7, Research, Data Analysis, Customer Service, System Administration, Microsoft Office, Troubleshooting, Help Desk Support

Education
Middlesex Community College   2012 — 2016
Associate's Degree, Computer and Information Systems Security/Information Assurance

Norwich Free Academy   1988 — 1992
Diploma, General

Experience
The Computer Merchant   June 2013 - August 2013
Austin's School of Spa Technology   March 2013 - May 2013
Empire Education Corporation  November 2012 - May 2013
Gap Inc./Gap   October 2012 - February 2013
Fulton Montgomery CC   November 2010 - May 2011
Macys  2011 - 2011

Skills
Microsoft Excel, Microsoft Technologies, Customer Service, Clerical Skills, Retail Sales, Cashiering, Accounting, International Business...

Education
Mildred Elley School-Albany Campus   2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business/Office Automation/Technology/Data Entry

Fulton-Montgomery Community College   2010 — 2011
N/A, Liberal Arts and Sciences, General Studies and Humanities

Experience
The Computer Merchant   January 2014 - Present
Red Rock Grill and Bar   May 2011 - December 2013
The Marathon Restaurant At North Pond   September 2009 - May 2011

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Training, Recruiting, Human Resources, System Administration, Employee Relations, Access, Time Management, Leadership, SharePoint, Outlook, Team Leadership, Customer Satisfaction, Visio, Customer Service, Sales, Social Networking, Management, Networking, Interviews, Cold Calling, Microsoft Word

Education
Framingham State College   2012 — 2013
Bachelor of Business Administration, Business Administration and Management, General

Quinsigamond Community College   2008 — 2012
Associate's degree, Business Administration and Management, General

Nipmuc Regional High School   2005 — 2008
High School Diploma