Anthem Company
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Anthem Employees
Kinecta Federal Credit Union March 2014 - Present
Anthem June 2013 - January 2014
The Executive Advisory July 2012 - June 2013
Bank of America July 2009 - June 2013
Mediational Alliance September 2008 - January 2009
Skills
Organizational..., Human Resources, Change Management, Multigenerational..., Top-Down Communication, Interpersonal..., Organizational..., Organizational Design, Organizational Learning, Organizational..., Organizational Structure, Organizational Behavior, Multicultural Workforces, Leadership Development, Corporate Communications, Management Consulting, Fitness Consulting, Career Development
Education
California State University-Northridge 2010 — 2012
Master's degree, Organizational Communication, General, 3.6
University of California, Irvine 2006 — 2008
Bachelor's degree, Criminology/ Law and Society & Political Science
M2 Consulting January 2014 - Present
Dell July 2014 - October 2014
CenturyLink July 2007 - March 2014
Anthem 2005 - 2007
Thor 2005 - 2007
Toyota Financial Services 2002 - 2005
Talkie.com 2000 - 2003
Buy.com 1998 - 2000
Skills
Contact Centers, Customer Service..., Genesys, Genesys Framework, Avaya, Business Strategy, Call Center Architecture, Call Center Development, Healthcare Information..., IVR, Siebel 7.x, Contact Center...
Education
Cal State Fullerton
Bachelor's degree, Psychology
BackNine Insurance Services June 2014 - Present
Anthem July 2008 - June 2014
MetLife January 2008 - August 2008
First Data Corporation August 2007 - July 2008
LA Gym Equipment January 2002 - August 2007
Skills
Insurance, Whole Life, Health Insurance, Universal Life, Term Life Insurance, Sales, Sales Operations, Disability Insurance, Sales Management, Direct Sales, Life Insurance, Cross Selling, Umbrella Insurance, Bilingual-English/Spanis..., Variable Products, Customer Satisfaction, Healthcare Management, Customer Service, covered califorinia, Affordable Care Act, Manage Client..., Indexed Annuities, Long Term Care Insurance, Mountain Biking, Real Estate Investor, Employee Benefits Design, Underwriting, Brokers
Education
California State University-Northridge 1999 — 2003
Dignified Transition Solutions April 2012 - September 2013
Anthem January 2008 - December 2010
Brooks Institute formerly called Brooks Institute of Photography July 2006 - July 2007
Skills
Call Centers
Education
California State University-Northridge 2003 — 2006
Bachelor's degree, English Language and Literature, General, 3.2
Moorpark College 1999 — 2003
Associate of Arts (AA), General Studies, 3.0
Anthem Claims ManagerAnthemNovember 1998 - Present
Skills
Vendor Management, Process Improvement, Risk Management, Health Insurance
Education
CSUN 2013 — 2016
Engineer's degree, Engineering
Moorpark College 2010 — 2013
Gerenal Education, Engineering
Anthem March 2013 - Present
Anthem August 2008 - March 2013
Academia Avance February 2010 - April 2010
Visalus Sciences 2005 - 2009
Gaims Fitness May 2007 - May 2008
Skills
Online Marketing, Problem Solving, Fitness, Public Speaking, Event Planning, Nutrition, Sales, Online Advertising, Community Outreach, Wellness, Customer Service, Microsoft Office, Program Development, Coaching, Social Media, Team Building
Education
California State University-Northridge 2000 — 2005
BS, Kinesiology
Channel Islands High School 1998 — 2000
Anthem December 2013 - Present
Precision Sports Medicine & Chiropractic 2012 - Present
Anthem Blue Cross 2006 - 2011
Price Associates 2004 - 2006
Skills
Sales, Health Insurance, Insurance, Employee Benefits, Medicare, Disability Insurance, Life Insurance, Managed Care, Term Life Insurance, Brokers, Workers Compensation, Health Savings Accounts, HIPAA, Salesforce.com
Education
California State University, Fresno
Anthem March 2015 - Present
KandM Ltd January 2007 - Present
Braidwood Management September 2013 - September 2014
Allgen Companion Care November 2007 - December 2012
Personix January 2000 - April 2008
Fujitsu Consulting January 1999 - January 2000
Logix Communications January 1989 - January 1999
American Telco 1984 - 1989
Skills
SEO, CSS, HTML, jQuery, Bootstrap, Business Analysis, Office Administration, Programming, SharePoint, Web Design, Software Documentation, Web Development, Web Applications, Databases, SQL, Google Analytics, Analysis, Access, Online Marketing, Social Media, Documentation, Psychology, Software Design, Operations Management, Data Analysis, CSCart, IT Operations, Google Webmaster Tools, MySQL, PHP, Social Media Marketing, Mentoring, Customer Relations, Program Design, Software Engineering, Twitter, Facebook Marketing, Google Adwords, Google Docs, Google API, CubeCart, Photoshop, Dreamweaver, phpMyAdmin, Management, Enterprise Software, Project Management, Strategy, Kentico
Education
University of Houston-Victoria 2014 — 2016
✬ Master of Arts (M.A.)
Duke University School of Medicine 2015 — 2015
✬ One semester Coursera.org
Higher School of Economics 2014 — 2014
✬ One Semester Course through Coursera.org
University of Houston-Victoria 2012 — 2013
✬ Bachelor of Arts (B.A.)
Duke University 2013 — 2013
✬ One Semester Course through Coursera.org
University of California, Irvine 2013 — 2013
✬ One Semester Course through Coursera.org
California Institute of Technology 2012 — 2013
✬ One Semester Course through Coursera.org
HCIN 2008 — 2008
Ohio University 2006 — 2006
✬ Certification
University of Phoenix 2000 — 2003
✬ Bachelors Science Information Technology
JLL May 2014 - Present
Lincoln Property Company May 2013 - May 2014
Lincoln Property Company March 2012 - June 2013
The Eidson Group, LLC March 2012 - November 2012
1925 Productions November 2009 - March 2012
Anthem November 2007 - August 2009
Carlisle Research, Inc. April 2005 - February 2007
Skills
Customer Service, Management, Administrative..., Microsoft Office, Sales, Public Speaking, Program Management, Leadership, Team Building, Editing, Budgets, Strategic Planning, PowerPoint, Software Documentation, Advertising, Nonprofits, Microsoft Excel, Microsoft Word, Team Leadership, Project Management, Research, Multi-line Phone, Photocopier, Yardi Property..., OneSite, ANGUS
Education
California State University-Northridge 1998 — 2004
Bachelor of Arts Degree, Communication
Anthem October 2014 - Present
WellPoint November 2011 - September 2014
CMA CGM January 2007 - October 2009
RP55 Group April 2002 - January 2007
Herbert Grossman Ent 1988 - 1995
Skills
Accounts Receivable,..., Accounts Receivable, Account Reconciliation, Accounts Payable, Financial Analysis, Finance, Analysis, Accounting, Credit, Management, Data Entry, Time Management, Credit Risk, Variance Analysis, Accruals, Sales, Invoicing
Education
Bryant and Stratton College 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Anthem July 2015 - Present
Anthem February 2014 - July 2015
Health Net January 2012 - February 2014
Health Net September 2010 - January 2012
CalOptima February 2010 - September 2010
CalOptima June 2009 - February 2010
CalOptima October 2006 - May 2009
Service 1st Electric January 2005 - July 2006
Knott's Berry Farm July 2003 - October 2004
Skills
Access, SQL, Data Analysis, Visual Basic, Business Objects, Health Insurance, Business Analysis, Complaince, Risk Management, Healthcare, Managed Care, Medicaid, Visual Basic for..., VB.NET, Compliance 360, Global Compliance, Systems Analysis and..., Executive Reporting, Business Intelligence, Facets, Requirements Gathering, HIPAA, HMO, Analysis, Healthcare Management
Education
California State University-Fullerton - College of Business and Economics 2009 — 2010
BA
Fullerton College 2005 — 2008
AA
Fullerton College 2005 — 2008
AA
Anthem September 2013 - Present
Skills
Analytics, Business Intelligence, Strategy, Direct Marketing, Process Improvement, Leadership, Data Analysis, Database Marketing, Marketing, Management, Project Management, Databases, B2B, Strategic Planning, CRM, Business Analysis, Marketing Management, Analysis, Training, Tableau, Sales, Vendor Management, Visio, Salesforce.com, Data Modeling, Integrated Marketing, Customer Acquisition, Business Strategy, Segmentation, Lead Generation, SQL, Customer Insight, Teradata, Database Design, Demographic Profiling, KPI Dashboards, Marketing Strategy, Direct Mail, Interactive Marketing, Email Marketing, Requirements Analysis, Campaign Management, Software Documentation, Multi-channel Marketing, Mobile Marketing, MicroStrategy Reporting
Education
California State Polytechnic University-Pomona 1992 — 1997
BS, CIS
Anthem November 2006 - Present
California Furniture Galleries February 2013 - May 2013
Skills
Photoshop, AutoCAD, 3D AutoCAD, Logo Design, Graphic Design, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Space planning, Sketching, Microsoft Office, Interior Architecture
Education
California State University-Northridge 2008 — 2013
Bachelor's degree, Family and Consumer Sciences - Interior Design
University of South Dakota 2002 — 2005
Anthem April 2013 - Present
Skills
Certified CE Course...
Education
California State University-Chico
BA
PatientPoint® May 2013 - Present
Freelance January 2009 - December 2013
Anthem June 2011 - May 2013
Cincinnati Childrens Hospital Medical Center April 2008 - June 2011
Strata-G Communications October 2003 - April 2008
Sogeti April 1999 - October 2003
Skills
Marketing Communications, Copywriting, Social Media, Integrated Marketing, Newsletters, Editing, Public Relations, Social Media Marketing, Email Marketing, Direct Mail, Advertising, Web Content Management, Digital Marketing, Creative Writing, Internal Communications, Corporate Communications, Brochures, B2B, SEO, Web Content, Brand Development, Press Releases, Creative Strategy, Content Strategy, Creative Direction, Digital Strategy, Video, Copy Editing, Content Management, Content Development, Marketing Copy, Facebook, Publications, Marketing, Marketing Strategy, Direct Marketing, Writing, Project Management
Education
The Ohio State University
MA, Education
Calvin College
BA, Psychology
Digital Domain Holding Limited December 2014 - Present
Digital Domain 3.0 April 2014 - Present
Digital Domain 3.0 December 2012 - April 2014
Reliance MediaWorks Ltd. July 2009 - November 2012
Ventura Technology Group 2007 - 2009
Data Exchange Corporation 2005 - 2007
Jewel District / Vaau, Inc 2000 - 2005
INSAT, Inc (Subsidiary of US Digital Communications) 1998 - 2000
Anthem 1996 - 1998
Skills
Vendor Management, Procurement, Project Management, Budgets, Strategic Planning, Financial Analysis, Business Development, Team Building, Microsoft Excel, Operations Management, Auditing, Post Production, Business Planning, Management, Leadership, Accounting, Project Planning, Finance, Financial Modeling, Forecasting
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2003 — 2005
MBA, Business
California State University-Northridge 1993 — 1998
BS, Finance and Accounting
Anthem, Inc. November 2013 - Present
OptumRx, Pharmacy Proposal Services April 2012 - April 2013
WellPoint, Inc., Pharmacy Solutions Group January 2008 - April 2012
NextRx, WellPoint, Inc January 2005 - January 2008
Anthem January 1999 - January 2005
Skills
Process Improvement, Proposal Writing, Health Insurance, Pharmacy Benefit..., Leadership, Team Building, Cross-functional Team..., RFP, Managed Care, Strategy, New Business Development, Technical Writing, Sales Operations, Program Management, Management, Healthcare, Account Management, Medicare, PBM, Sales Support, Vendor Management, Analysis, Budgets, Employee Benefits, Medicare Part D, Healthcare Industry, Insurance, Project Management, Executive Management, Negotiation, Strategic Planning, Training, Coaching, Sales, Medicaid, Disease Management, Change Management, Health Savings Accounts, Provider Relations
Education
California Lutheran University
Bachelor of Science Degree, Business Management
California Lutheran University
Masters, Business Administration; Management and Organizational Behavior
Luther Consulting, LLC October 2012 - Present
Anthem November 2011 - September 2012
Anthem April 2010 - November 2011
Anthem September 2008 - April 2010
Triangle Medical Solutions March 2007 - September 2008
5MetaCom April 2004 - November 2006
The Indianapolis Star May 2001 - December 2005
Caldwell VanRiper / MARC USA September 2002 - January 2004
Mooresville/Decatur Times July 2002 - September 2002
Bank One 1999 - 2001
Skills
Event Planning, Public Relations, Social Media, Writing, Account Management, Microsoft Office, Photoshop, Proficient in InDesign, Aprimo, ExactTarget, HTML, Public Speaking, Media Relations, Corporate Communications, Marketing, Editing, Leadership, Healthcare, Training, Research, Nonprofits, Customer Service, Advertising, Newsletters, Sales
Education
Indiana University 2010 — 2014
Master of Health Administration, Health administration, 3.878 GPA
Butler University 1998 — 2002
Bachelor of Arts, Public and Corporate Communication and Biological Sciences
VCE November 2014 - Present
Data Networks March 2014 - November 2014
Dell 2010 - February 2014
Dell 2007 - 2010
Dell 2000 - 2007
Anthem 1988 - 1995
Skills
Storage, Virtualization, Enterprise Software, Data Center, Servers, Storage Area Networks, Cluster, Networking, Enterprise Storage, SAN, Pre-sales, VDI, Storage Solutions
Education
Bryant University 1980 — 1984
Trumbuil High School 1979 — 1980
Westborough HIgh School 1977 — 1979
Zenith Insurance Company (United States) July 2010 - Present
Anthem April 2009 - July 2010
Crunch Time Consulting April 2007 - April 2009
USA Managed Care Organization July 1992 - April 2007
Skills
Managed Care, Provider Relations, PPO, Healthcare, Insurance, Health Insurance, Workers Compensation, Claim, Healthcare Industry
Education
University of Miami
Master's degree, Counseling Psychology
California Coast University 1999 — 2005
Doctor of Psychology, Psychology
University of Tampa
Bachelor of Arts (B.A.), Psychology
Anthem October 2012 - Present
California State University, Fullerton August 2010 - May 2012
Tall Mouse Arts & Crafts 2008 - 2009
Skills
Social Media, Facebook, Event Planning, Social Networking, Social Media Marketing, Public Speaking, PowerPoint, Blogging, Public Relations, Microsoft Office, Microsoft Word
Education
California State University-Fullerton 2010 — 2012
Bachelor's degree, Communication, General
Saddleback College 2008 — 2010
Associate of Arts (AA), Liberal Studies
MassMutual Financial Group March 1990 - Present
Anthem 1990 - 2013
The Austin Company January 1987 - December 1989
Skills
Insurance, Strategic Financial..., Retirement Planning, Investment Strategies, Estate Planning, Retirement, Securities
Education
California State University-Long Beach 1984 — 1986
Bachelor of Science (B.S.) Cnd., Civil Engineering
El Camino College 1980 — 1983
Associate of Arts and Sciences (A.A.S.), Architecture
Aviation HS
Bishop Montgomery HS
Anthem February 2013 - Present
Health Net of the Northeast April 2009 - May 2011
Health Net Health Plan of Oregon September 2006 - April 2009
Health Net of California August 2005 - September 2006
Cache Creek Casino Resort February 2005 - July 2005
Blockbuster October 2002 - February 2005
Sun Microsystems June 2000 - August 2000
The GRID January 1998 - July 1999
Cuesta College September 1997 - May 1999
Skills
Customer Service, Teamwork, Problem Solving, Billing, Documentation, Auditing, Supervisory Skills, Access, Excel, PowerPoint, Inventory Management, Word, Microsoft Office, Process Improvement, Data Analysis, Compliance, Team Building, SAP, Financial Reporting, Accounts Receivable, Six Sigma, Operations Management, Visio, Data Entry, Change Management, Scheduling, Lotus Notes, Spreadsheets, Time Management, Internal Controls, Internal Audit, Invoicing, Microsoft Excel, Sarbanes-Oxley Act, Accounting, Microsoft Word
Education
Villanova 2010 — 2011
San Jose State University 1999 — 2002
BS, Industrial Engineering
Cuesta College 1997 — 1999
AS, Engineering
California Polytechnic State University-San Luis Obispo 1993 — 1997
Engineering
WellPoint March 2011 - Present
WellPoint March 2010 - March 2011
WellPoint May 2006 - March 2010
Anthem February 2006 - May 2006
Anthem March 2003 - February 2006
Anthem June 2002 - March 2003
Skills
SOX, Audit, Compliance, Internal Controls, PeopleSoft, Sarbanes-Oxley Act, Auditing, Business Process..., Financial Analysis, Analysis, Accounting, Finance, Internal Audit, Software Documentation, Management, Insurance, Sarbanes-Oxley, Mergers & Acquisitions, Business Process, Leadership, Accounts Receivable, Training
Education
Butler University - College of Business Administration 1999 — 2002
BS, Accounting
Brown Gyrls Events and Promotions October 2013 - Present
Wells Fargo Bank April 2014 - 2015
Anthem September 2011 - June 2013
Skills
Marketing, Meeting Planning, Email Marketing, Social Media Marketing, Event Planning, Customer Service, Management, Retail, Social Networking
Education
Bryant and Stratton College
Raytheon May 2014 - June 2015
Northrop Grumman January 2006 - May 2014
US Navy Reserves October 1994 - November 2012
Anthem February 2002 - January 2006
Move, Inc June 2001 - February 2002
Gartner October 1998 - June 2001
Wyle October 1994 - September 1998
US Navy August 1985 - September 1994
Skills
Project Management..., Systems Engineering, Security Clearance, DoD, Earned Value Management, Aerospace, Program Management, Government Contracting, Defense, Military, C4ISR, Engineering Management, Navy, Information Assurance, Military Operations, Command, Project Planning, Electronic Warfare, Requirements Management, National Security, Air Force, Avionics, UAV, Configuration Management, Top Secret, Space Systems, Intelligence, Radar, Operational Planning, Defence, Military Experience, Flight Test, Aircraft, Defence Sector, Proposal Writing, System Design, Aviation, Spacecraft, Defense Contracting
Education
California Lutheran University 1995 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
CSU Chico 1981 — 1985
Bachelor's degree, Applied Mathematics / Computer Science
Anthem 2008 - Present
UnitedHealthcare 2008 - Present
Oxford Health Plans 2008 - Present
EmblemHealth 2008 - Present
HIP 2008 - Present
Horizon Blue Cross Blue Shield of New Jersey 2008 - Present
Better Choice Insurance February 2007 - Present
Empire Business Services 2007 - Present
HealthPass March 2013 - March 2013
Atlantis Health Plan February 2008 - October 2010
Skills
Strategic Planning, Health Insurance, Long-term Care, Negotiation, Disability Insurance, Brokers, Long Term Care Insurance, Marketing, Marketing Strategy, Sellers, Customer Service, Healthcare, Life Insurance, Insurance, Claims Handling, Medicare
Education
pohs institute 2007 — 2012
Health/Health Care Administration/Management
Bryant and Stratton College 2007 — 2008
Health Services, Life, Health, and Disability Insurance
37 Parallel Properties February 2014 - Present
JPMorgan Chase November 2012 - January 2014
Blue Shield of California May 2012 - November 2012
Anthem January 2011 - May 2012
Safeguard Financial May 2009 - December 2010
AssetMark July 2006 - May 2009
Skills
Insurance, Employee Benefits, Account Management, Sales, Health Insurance, Sales Management, Underwriting, Vendor Management, Brokers, Project Management, Commercial Real Estate..., Commercial Real Estate, Commercial Real Estate...
Education
California State University-East Bay 2004 — 2006
B.A., Economics
Diablo Valley College 2002 — 2004
A.A., Econcomics
Intuit March 2015 - May 2015
Internal Revenue Service September 2009 - January 2015
Ernst & Young January 1996 - September 2009
Acordia January 1993 - December 1995
Anthem March 1991 - December 1992
Coopers & Lybrand March 1988 - February 1991
Anthem/Blue Cross/The Associated Group April 1981 - February 1988
Geo. S. Olive June 1980 - March 1981
Skills
Corporate Tax, Tax, IRS, Compliance, FASB, Income Tax, Partnership Taxation, Accounting, CPA
Education
Indiana University Robert H. McKinney School of Law 1983 — 1987
JD, Law
Butler University - College of Business Administration 1976 — 1980
B.S., Accounting
Hartford Hospital September 2013 - Present
CT Assoc. for Human Services January 2010 - June 2013
Ronald McDonald House of Connecticut 2004 - 2009
Anthem 2001 - 2003
AT&T 1997 - 2001
The Hartford 1982 - 1992
Skills
Fundraising, Project Management, Recruiting, Process Improvement, Event Planning, Leadership, Cross-functional Team..., Program Management, Proposal Writing, Strategic Planning, Budget, Public Speaking, Budgets, Outlook, Community Outreach, Volunteer Management, Customer Service, Teaching, Spanish, Social Media, Grants, Management, Event Management, Nonprofits, Program Development, Coaching
Education
Bryant University
B.S. in Business Administration, Management Information Systems
BTB Associates LLC January 2008 - Present
Health Care Service Corporation- Blue Cross and Blue Shield of IL, Tx, OK, NM August 1999 - April 2008
Health Care Service Corporation January 1999 - January 2008
Blue Cross and Blue Shield of Illinois January 1999 - January 2006
Anthem March 1992 - March 1999
Health Care Service Corporation December 1984 - February 1999
Anthem Blue Cross and Blue Shield (Ohio January 1992 - January 1999
Blue Cross and Blue Shield of Illinois January 1984 - January 1992
Illinois Hospital Association January 1981 - November 1984
American Hospital Association 1979 - 1981
Skills
Medicare, Healthcare, Healthcare Information..., Health Policy, Healthcare Management, Provider Relations, Process Improvement, Utilization Management, Hospitals, Strategy, Employee Benefits, Pharmacy Benefit..., Strategic Planning
Education
Brown University 1971 — 1975
BA, English
Yale University School of Public Health 1971 — 1975
MPH/MHA, Hospital and Health Administration
ANTHEM December 2012 - Present
Cox Communications March 2007 - December 2012
Cox Communications August 2000 - March 2007
BAE Systems 2002 - 2006
Skills
MBA, Analytics, Unica, OBIEE, HTML, VBA, Access Database, Visual Basic, Microsoft Reporting..., Intranet Portals, Database Design, Database Admin, C++, Process Improvement, Database Servers, Relational Databases, Microsoft SQL Server, SQL, Java, Oracle Discoverer, Software Development, Unica Affinium Campaign, MS Reporting Services, MapInfo, Database Queries, Pivot Tables, Forms Development, Queries, Forms, Reports, macro, Modules, switchboard, Dashboard Metrics, Crystal Reports, Business Process..., Business Process..., Databases, Data Warehousing, Access, Customer Service, Telecommunications, Strategy
Education
Strayer University 2004 — 2006
MBA, Business Administration
Bryant & Stratton College 1999 — 2003
BS, Information Technology
Anthem September 2013 - Present
SanMar October 2012 - Present
Rod Techs Inc. 2012 - 2012
AHC Convergent November 2010 - February 2011
Skills
Computers, Typing, Medical Software, Office Administration, Telecommunications, Clerical Skills, Hospitals, Outlook, Payroll, Software Documentation
Education
Brown Mackie College-Cincinnati 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Life Skills Center 2001 — 2002
diploma, High School/Secondary Diplomas and Certificates
Richard J Brewer, MFT April 2011 - Present
Richard J. Brewer, M.F.T. January 1999 - Present
Glendale Unified School District December 1997 - June 2009
AHI Healthcare Systems, Inc. October 1992 - December 1994
Alta Health Strategies, Inc. November 1984 - October 1992
Anthem October 1979 - November 1984
Skills
Couples, Family Therapy, Counselling, Psychotherapy, Mental Health, Counseling, Adults, Psychology, Stress, Self-esteem, CBT, Wellness, Behavioral Health, Clinical Supervision, Stress Management, Life Transitions, Adoption, Personal Development, Counseling Psychology, Mindfulness, Adolescents, Group Therapy, Mental Health Counseling, Therapists, Pre-marital, Interventions, Grief Counseling, EMDR
Education
Phillips Graduate Institute 1994 — 1996
MA, Marriage and Family Therapy
California State University-Northridge 1977 — 1983
Bachelor of Arts (B.A.), Psychology
Anthem June 2014 - Present
Anthem March 2011 - February 2014
Anthem May 2006 - March 2011
WellPoint August 1999 - May 2006
WellPoint December 1994 - August 1999
Olive View County Hospital May 1990 - December 1994
Skills
Social Media Marketing, Advertising, Marketing Strategy, Online Advertising, Small Business, Email Marketing, Independent Music Artist, Actor, Business Owner, Claims Processing and..., Process Improvement, Problem Resolution, Provider Relations, Time Management, Leadership, Managed Care, Strategy, Call Centers, Employee Benefits, Health Insurance
Education
California State University-Northridge 2014 — 2016
Business Management, Healthcare Administration
Pierce College 2012 — 2014
Associate's Degree, Business/Marketing
Martin's Point Health Care May 2013 - Present
Martin's Point Health Care June 2011 - May 2013
Martin's Point Health Care February 2011 - June 2011
Martin's Point Health Care May 2010 - February 2011
Wayne Hymer, Inc. January 2008 - May 2010
Anthem November 2006 - December 2007
Skills
Medicare, Employee Benefits, Healthcare, Health Insurance, Managed Care, Insurance, Change Management, Project Management, Healthcare Management, Process Improvement, Strategic Planning, Data Analysis
Education
Bryant College 2001 — 2003
Finance and Economics
The University of Queensland 2002 — 2002
Biology/Biological Sciences, General
Directors Guild of America March 2015 - Present
Dickerson Employee Benefits December 2014 - March 2015
Anthem October 2007 - December 2014
CIGNA Healthcare March 2002 - March 2003
Health Net January 1996 - August 2001
Skills
Software Documentation, Access, Customer Service, Training, Performance Appraisal, Management, Leadership, Call Centers, Claim, Social Media, Outlook, Insurance, Employee Benefits, Databases, Coaching, Strategic Planning, Vendor Management
Education
University of Phoenix-Southern California Campus 2000 — 2002
Information Technology
California State University-Northridge 1991 — 1995
Biology, General
UCSC 1989 — 1990
Anthem June 2015 - Present
Anthem July 2013 - Present
Chapman Insurance July 2011 - July 2013
Health Net November 2008 - July 2011
Lyons Insurance Solutions, Inc. October 2007 - November 2008
Health Net December 2006 - October 2007
Blue Shield of California September 2003 - December 2006
Health Net May 1995 - September 2003
United States Marine Corps June 1991 - June 1995
Skills
Benefits Administration, Account Management, Brokers, Budgets, Business Planning, COBRA, Claim, Customer Retention, Disability Insurance, Employee Benefits, Forecasting, HIPAA, Health Insurance, Health Savings Accounts, Insurance, Healthcare, Lead Generation, Leadership, Life Insurance, Managed Care, Management, Medicare, Process Improvement, Recruiting, Sales, Sales Management, Strategic Planning, Team Building, Team Management, Term Life Insurance, Training, Underwriting
Education
California State University-Dominguez Hills
B.A., History & English
iHeartMedia August 2015 - Present
Anthem September 2010 - May 2015
Bank of America August 2010 - September 2010
Express Scripts December 2009 - March 2010
WellPoint NextRx October 2005 - December 2009
Skills
Leadership, Salesforce.com, CRM, Project Management, Business Requirements, Business Analysis, Software Documentation, SDLC, Management, Process Improvement, Vendor Management, Data Analysis, Ad Hoc Reporting, Quality Assurance, User Acceptance Testing, Troubleshooting, SharePoint, Business Process..., Staff Training, Cross-functional Team..., Software Development, Access, SQL Server Management..., Crystal Reports, Viero, IBM Rational Tools, Radio Advertising, Radio, Advertising Sales, Radio Broadcasting, Digital Marketing, Third Party Integration, Data Mapping, Agile & Waterfall..., Six Sigma, Voice of the Customer, Software Implementation, Application Development, Visio, IBM AS/400, Benefits Administration, Batch Processing, Enrollment, EDI, Employee Benefits, Claims Resolution, Pharmacy Benefit..., NASCO, EPIC Tapestry, HIPAA
Education
California State University-Fullerton
Bachelor’s Degree, Business Administration, Management and Operations
Los Angeles Valley College
Associate's degree
Blue Shield of California February 2014 - Present
Health Net March 2013 - February 2014
Health Net December 2010 - March 2013
Quest Diagnostics July 2009 - December 2010
Boston Scientific December 2008 - July 2009
Anthem June 2005 - September 2008
West Hills Medical Hospital February 2004 - June 2005
Amgen June 2003 - August 2003
Skills
Analysis, Healthcare Information..., Databases, Medicare, Microsoft Office, Medicaid, Quality Assurance, Managed Care, Health Insurance, Clinical Data Management, Healthcare Industry, Training, Salesforce.com, HL7, Cross-functional Team..., Testing, Business Objects, Data Modeling, Public Health, Computer System..., Computer Systems..., Program Management, HIPAA, Visio, CMS, PL/SQL, Firefox, Internet Explorer, IBM iSeries, Pentaho, Client Focus, WebFOCUS, ODBC, Provider Networks, Provider Relations, Service Providers, Provider Network..., Service Provider..., Primary Care Physicians, Physician Network..., Membership, KDB, FTP software, WebSphere Portal, CRM, CSC, Oracle SQL, AS400, Healthcare IT, Quest Analytics Suite
Education
California State University-Northridge 2008 — 2009
Health Science, Public Health
Anthem April 2014 - Present
RadNet (Part-Time) 2010 - Present
Medtronic Diabetes (Aerotek) November 2013 - April 2014
Amgen October 2006 - April 2013
Countrywide Financial Corp - Corp Communication and Marketing October 2004 - September 2006
Countrywide Financial Corp - Human Resources 2002 - 2004
Education
University of California, Los Angeles 2013 — 2014
PARALEGAL CERTIFICATE PROGRAM, Paralegal
Ahern's Massage Therapy School and Holistic Health Center 2013 — 2013
Certified Massage Practitioner, Massage Therapy/Therapeutic Massage
California Lutheran University 2005 — 2011
Bachelor of Science (BS), Organizational Leadership
Rosemead High School 1983 — 1987
High School, High School/Secondary Diplomas and Certificates
Anthem March 1999 - Present
Skills
Managed Care, Health Insurance, Visio, Business Analysis, Process Improvement, Medicare, Healthcare, Insurance, Pharmacy Benefit..., Strategic Planning, Leadership, Team Building, Management
Education
California State University-Northridge 1991 — 1993
Bachelor's Degree, Political Science and Government
San Diego State University-California State University 1990 — 1991
Political Science and Government
Puma Biotechnology Inc. 2012 - Present
Amgen 2007 - 2012
Amgen 2005 - 2007
Anthem 2004 - 2005
American Traveler Staffing Professionals 1999 - 2004
Ventura Community Memorial Hospital 1997 - 1999
Skills
Nursing, Legal Nurse Consulting, Healthcare, Clinical Research, Breast Cancer, Proficient in Microsoft..., BLS, Critical Care, Biotechnology, ICH-GCP, Drug Safety, Clinical Trials, Computer Proficiency, PowerPoint, Regulatory Affairs, Pharmacovigilance, Oncology, Protocol, Medicine, Clinical Development, Pharmaceutical Industry, CRO, FDA, Life Sciences, Drug Development, Management
Education
California State University-Bakersfield
Bachelor's degree, Nursing Science
Ventura College
Associate of Arts (A.A.), Pre-Nursing Studies
DaVita HealthCare Partners August 2013 - Present
Anthem July 2009 - August 2013
CalOptima September 2008 - December 2008
Anthem January 2005 - August 2005
Skills
Excel, Healthcare, Research, Outlook, PowerPoint, Microsoft Office, Project Coordination, Communication
Education
University of California, Santa Barbara 2015 — 2016
Certificate, Project Management
California State University-Long Beach 2007 — 2008
Bachelor Of Science, Health Care Administration
Manchester Christian Church July 2012 - Present
Anthem August 2008 - May 2012
Entelechy, Inc 2007 - 2008
Anthem November 2002 - October 2007
Skills
Strategic Planning, Public Speaking, Customer Service, Microsoft Word, Microsoft Excel, Leadership Development, Team Building, Event Planning, Marketing, Budgets, Non-profits, Leadership, Microsoft Office, Research, Analysis, Account Management, Data Analysis, Process Improvement, Insurance, Coaching, Program Management, Training, Team Leadership, Organizational..., Management, Nonprofits, Public Relations, Staff Development, Project Management
Education
Southern New Hampshire University 2009 — 2011
Master of Science (MS), Organizational Leadership
University of New Hampshire -- Peter T. Paul College of Business and Economics 1994 — 1996
BS, Business Administration
Bryant University 1993 — 1993
Gigwalk August 2013 - Present
Anthem June 2011 - Present
Union Bank October 2006 - July 2011
Skills
Insurance, Outlook, Training, Process Improvement, Data Entry, Healthcare, Health Insurance, Access, Employee Benefits, Customer Service, Account Management, customer success...
Education
California State University-Chico 2001 — 2006
Psychology
Anthem March 2014 - Present
Freelance Writing 2006 - Present
Anthem March 2008 - March 2014
Wyeth Pharmaceuticals 2001 - 2006
Skills
Health Insurance, Utilization Management, Outreach Services, Commercial Insurance, Insurance, Medicaid Managed Care, Medicare, Mental Health, General Insurance, Claim, Medical Assisting, Pharmaceutical Industry, Consumer Healthcare, Consumer Products, Consumer Relations, Freelance Writing, Writing, Book Reviews, Social Media, Leadership, Public Speaking, Customer Service, Microsoft Office, Social Networking, Coaching, Social Media Marketing, Team Building, Quality Assurance, Regulatory Affairs, Public Relations, Creative Writing, Technical Writing, Resume Writing, Insurance Claims, Claims Investigations, Behavioral Health, Medical Coding, Medical Terminology, Prior Authorization, Appeals, Product Complaints, Report Writing, Patient Education, Patient Advocacy, Injections, Venipuncture, Policies & Procedures, Subject Matter Experts, Breast Cancer, Radio
Education
Liberty University 2015 — 2017
Masters in Public Health
Regent University 2004 — 2006
Bachelor of Arts (B.A.)
Virginia Commonwealth University 2003 — 2004
Bryant & Stratton College - Richmond 1996 — 1998
Associate of Science (AS)
Anthem March 2014 - Present
United Hearing Services July 2012 - March 2014
California-Nevada Conference of Operating Engineers 2008 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Editing, Java
Education
California State University-Sacramento 2007 — 2011
Bachelor of Science (BS), Environmental Science
Anthem June 2015 - Present
Anthem February 2015 - Present
Wells Fargo/ Office of Kin Cheng August 2012 - February 2015
Target September 2012 - January 2015
Skills
Management, Administration, Research, Sales, Microsoft Office, Microsoft Word, PowerPoint, Leadership, Training, Photoshop, English, Administrative..., HEDIS, Healthcare, Networking, Microsoft Excel, Adobe Acrobat, Events Coordination, Sales Management, Guest Service Management
Education
California State Polytechnic University-Pomona 2010 — 2012
Communications
PwC October 2013 - Present
Anthem June 2012 - October 2013
Anthem, Inc. July 2010 - February 2013
Deloitte Consulting March 2006 - July 2010
BearingPoint December 2004 - March 2006
New Mexico Department of Health April 2004 - December 2004
National Governors Association February 2000 - April 2004
California Department of Public Health May 1998 - January 2000
Skills
Healthcare IT, Program Management, Partnership Development, Public Policy, Medicaid, icd-10, Health Insurance, State Government, Federal Government, Management Consulting, Advocacy, Strategic Planning, Strategic Partnerships, Health Insurance..., State Policy, Affordable Care Act, ICD-10, Healthcare Information..., Strategy, Partnerships, Public Health, Healthcare, Medicare, Management, Policy, Health Policy, Leadership, Risk Management, Business Development, Consulting, Project Management, Process Improvement
Education
California State University-Sacramento 1997 — 1998
Bachelor of Arts (B.A.), Psychology
Anthem 2015 - Present
Humana September 2014 - February 2015
Skills
Medical Billing & Coding, Communication, Office Administration, Data Entry, Medical Transcription, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Positive Employee..., Continuous Improvement, Policy Management, Case Management, Program Coordination, Health Insurance, Accident Insurance, Medicare/Medicaid..., Inventory Management, Document Review, Affordable Care Act, Receptionist Duties, Process Improvement, Priority Management, Prior Authorization
Education
Bryant & Stratton College 2013 — 2014
Certification in Medical Billing & Coding, Medical Billing & Coding
Brunswick Community Coll 1997 — 2000
Associate's Degree, Office Systems Technology
Dakkota Integrated Systems May 2014 - Present
Dakkota Integrated Systems January 2012 - May 2014
HOV Services April 2006 - July 2011
Anthem February 1999 - April 2006
Skills
Human Resources, Training, HRIS, Personnel Management, Process Improvement, Management, FMLA, Six Sigma, Recruiting, Sourcing, Employee Relations, Talent Acquisition, Technical Recruiting, Interviews, Talent Management, Continuous Improvement, Team Building, Lean Manufacturing, Leadership, Operations Management, Kaizen, 5S
Education
California Coast University 2014 — 2015
Master of Business Administration (MBA), Human Resources Management
Anthem June 2015 - Present
Self-Employed May 2007 - Present
Telfair County Board of Education February 2013 - May 2015
Kinetix Health Club February 2013 - April 2013
Lonza July 2012 - January 2013
Sapp's Physical Therapy and Sports Medicine May 2008 - August 2008
Mercer University Recreation and Sports Wellness May 2007 - April 2008
Skills
Research, PowerPoint, Public Speaking, Data Analysis, Training, Teaching, Microsoft Word, Microsoft Office, Microsoft Excel, Strategic Planning, Customer Service, Budgets, English, Windows, Outlook, Fitness Training, Fitness Consulting, Sports Nutrition, Nutrition, Strength & Conditioning, Strength Training, Injury Prevention, Post-surgical..., Interpersonal Skills, Leadership, Event Planning, Time Management, Fitness
Education
California University of Pennsylvania 2014 — 2015
Post Masters, Rehabilitation Science
California University of Pennsylvania 2013 — 2014
Master of Science (M.S.), Exercise Science and Health Promotion
Mercer University 2005 — 2011
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Mercer University 2005 — 2011
Bachelor of Arts (BA), Psychology
Anthem September 2015 - Present
AffordableWebSolutions.us July 1996 - Present
HealthMarkets June 2015 - September 2015
Pete Guttenberg Productions July 1996 - July 2015
Anthem August 2014 - February 2015
Altig - American Income Life Insurance Company March 2013 - September 2013
Efinancial May 2012 - November 2012
California Document Shredding November 2001 - April 2011
Century Club/Tatou Supperclub (of Studio 54 fame) May 2005 - December 2009
Astralwerks/Caroline Records 1996 - 1997
Skills
Email Marketing, Social Media, Public Relations, Online Marketing, Social Media Marketing, Facebook, Life Insurance, Insurance, Small Business, Event Planning, Time Management, Sales, Disability Insurance, Advertising, Customer Service, Term Life Insurance, Google Adwords, Customer Satisfaction, Publicity, Online Advertising, Google Analytics, Property & Casualty..., Cold Calling, Customer Relations, Online Branding, Commercial Insurance, Health Insurance, Affordable Care Act, SEO, Graphic Design, Photography
Education
Glendale Community College 2014 — 2015
Web Development
California State University-Fullerton 2000 — 2002
Business/Communications
Outward Bound School-North Carolina 2000 — 2000
Emergency Rescue, Survivalism
Loyola High School 1996 — 2000
Diploma, Catholic
Anthem August 2014 - Present
Anthem November 2007 - August 2014
SourceHOV Business Communication Services September 2003 - November 2007
Skills
Process Improvement, Operations Management, Six Sigma, Human Resources, Cross-functional Team..., Vendor Management, Strategic Planning, Healthcare Industry, Change Management, PMP, Business Analysis, Project Management, Business Process..., Management, Team Building, Program Management, Team Leadership, Forecasting, Risk Management, Product Management, Strategy, Business Strategy, Business Development, Management Consulting, SDLC, Outsourcing, Business Intelligence, Data Analysis, Budgets, Leadership, Analysis, Competitive Analysis, Analytics, Business Planning, Mergers & Acquisitions, Financial Analysis, Insurance, Project Portfolio..., CRM, IT Strategy, Executive Management, Visio, Business Process, Process Engineering, Call Centers, Consulting, PMO, Requirements Gathering, Performance Management, Business Transformation
Education
USC Marshall School of Business 2009 — 2012
Masters in Business Administration, MBA
California State University-Northridge 2006 — 2008
Bachelor of Science in Business Administration, Systems and Operations Management
Yerevan State Institute of Economy 1998 — 2002
BS, Management
Anthem December 2014 - Present
Intuit June 2005 - September 2014
One World Enterprises December 2003 - June 2005
Disney Interactive Studios October 2000 - September 2001
Skills
SaaS, Enterprise Software, Call Center, Technical Support, Payments, Customer Experience, Software Development, CRM, Software Project..., Customer Support, QuickBooks, Integration, Team Leadership, Networking, Customer Service, Payment Card Processing, Mobile Applications, Call Centers, Software Documentation
Education
California State University-Northridge 1990 — 1994
Bachelor of Arts, Kinesology
Glendale Community College 1987 — 1989
Ellen McCahon Consulting 2014 - Present
CeltiCare Health Plan of Massachusetts (subsidiary of Centene Corporation) 2009 - 2013
WellPoint 2008 - 2009
Anthem 2006 - 2008
Anthem 2005 - 2006
Anthem 2003 - 2005
Skills
Health Insurance, Change Management, Managed Care, Healthcare, Strategy, Network Development, Leadership, Strategic Planning, Healthcare Management, Medicaid, Management, Leadership Development, Program Management, Insurance, Healthcare Industry, Customer Service, Medicare, Project Management, Organizational..., Health Policy, Cross-functional Team..., Analysis, Process Improvement, Team Building, Healthcare Information..., Performance Improvement, Employee Benefits, Healthcare Consulting, Quality Improvement
Education
Bucknell University
BA, English
University of New Hampshire - Whittemore School of Business and Economics
MBA
Independence Blue Cross August 2013 - Present
Cigna November 2010 - August 2013
Anthem April 2001 - October 2010
Lumenos April 2001 - May 2005
AETEA Information Technology August 2000 - April 2001
Comcast January 1996 - June 1998
Skills
SDLC, Program Management, Business Analysis, Vendor Management, Process Improvement, Project Management, Requirements Gathering, PMO, Requirements Analysis, Management, SharePoint, Enterprise Software, Change Management, Project Portfolio..., Databases, PMP, Visio, Quality Assurance, Resource Management, IT Strategy, Integration, Business Intelligence..., Business Intelligence, Agile Methodologies, CRM, Software Project..., Business Requirements, Business Process...
Education
Villanova University
MBA, Information Technology
The London School of Economics and Political Science (LSE)
International Relations
Cabrini College
B.S., Business Administration
Wyoming Seminary
Anthem, Inc. February 2013 - Present
Riverside Health System December 2010 - February 2013
Anthem October 2006 - December 2010
Bank of America January 2001 - June 2006
Skills
HIPAA, Customer Service, Medical Billing, Medical Terminology, Medical Records, Call Centers, Health Insurance, Medical Assisting, Retail Banking, Community Pharmacy, CPT, Healthcare, ICD-9, Medical Coding, Microsoft Excel, PowerPoint
Education
Bryant & Stratton College 2015 — 2015
Healthcare Management
Bryant and Stratton College 2009 — 2012
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
Bryant and Stratton College-Richmond 2005 — 2008
Associates, Medical/Clinical Assistant
Anthem May 2013 - Present
WellPoint NextRx December 2009 - May 2013
WellPoint NextRx November 2007 - January 2010
WellPoint NextRx April 2007 - November 2007
Anthem April 2006 - April 2007
Aetna April 2005 - April 2006
Aetna 2004 - 2006
Skills
Pharmacy, Managed Care, Pharmacy Benefit..., Pharmacy Automation, Healthcare, Medicare, Medicare Part D, Health Insurance, Data Analysis, Medicaid, Insurance, Employee Benefits, Healthcare Industry, Claim, HIPAA
Education
California State University-Northridge 2006 — 2009
BA, Communications
Moorpark College 2003 — 2006
AA, Art/Art Studies, General
Bank of America August 2012 - Present
Professional Bilingual Benefits Presenter July 2011 - Present
Anthem February 2010 - Present
Health Net June 1993 - July 2008
Skills
Call Center, Health Insurance, Employee Benefits, Insurance, Medicare, Call Centers, Sales, Customer Service, Analysis, Underwriting, Management, Claim, Customer Retention, Disability Insurance, Brokers, Term Life Insurance, Policy, Workers Compensation, Long-term Care, Small Business, Property & Casualty..., Managed Care, Benefits Administration, Commercial Insurance
Education
California State University
Bachelor of Science, Civil Engineer
California State University
Bachelor of Science, Civil Engineer
California State University-Northridge 1982 — 1991
BS, Civil Engineering
Eat.Drink.Arts 2014 - Present
Wellpoint Anthem November 2009 - December 2014
Anthem May 2008 - November 2009
WellPoint December 2000 - May 2008
WellPoint May 1999 - December 2000
Unihealth September 1997 - September 1998
MedPartners HIM February 1993 - August 1997
Skills
Business Requirements, Health Insurance, Managed Care, Provider Relations, Healthcare, Analysis, Claim, Management, PPO, Requirements Gathering, Business Analysis, Insurance, Visio, Process Improvement, Data Analysis, Vendor Management, Access
Education
California State University-Northridge 1983 — 1989
Bachelor of Arts (BA)
Anthem March 2010 - Present
FocusFrame, A Division of Hexaware Technologies January 2006 - March 2010
FocusFrame, A Division of Hexaware Technologies January 2004 - January 2006
FocusFrame January 2001 - January 2004
ERNST & YOUNG LLP / CAP GEMINI ERNST & YOUNG U.S. LLC January 1999 - January 2001
Skills
Quality Center, Test Management, SDLC, Agile Methodologies, CRM, ITIL, Leadership, Operations Management, Program Management, Quality Assurance, Requirements Analysis, Software Development, Strategic Leadership, Testing, Business Intelligence, Integration, Business Analysis
Education
California Polytechnic State University-San Luis Obispo 1995 — 1999
Bachelor of Science, Computer Science
Anthem December 2014 - Present
Blue Shield of California May 2013 - November 2014
911 Tax Relief January 2012 - November 2012
Kaiser Permanente May 2007 - December 2011
Wells Fargo, N.A. September 2006 - May 2007
Nationwide Wholesale Mortgage March 2006 - September 2006
Discount Tire Centers October 2002 - February 2006
Naimie's Beauty Center January 1998 - January 2002
Skills
Microsoft Excel, Customer Service, PowerPoint, Financial Analysis, Strategic Planning, Budgets, Forecasting, Insurance, Credit, Accounting, Accounts Receivable, SQL, Access, Vlookup, Vizio, Salesforce.com..., Consolidated Financial..., Financial Reporting, QuickBooks, Microsoft Word, Outlook, Lotus Notes, Lotus Domino, Pivot Tables, Business Development, Payroll, Management, Operations Management, Analysis
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2010 — 2011
MBA, Leadership and Managing Organizational Change
California State University-Northridge 2000 — 2003
B.S, Business Administration; Finance
Koos Manufacturing March 2014 - Present
AppsPeri, LLC April 2012 - March 2014
Various September 2010 - March 2012
Anthem October 2009 - September 2010
Archer Weiss Insurance & Financial Services May 2007 - September 2009
Answer Financial June 2005 - April 2007
Whole Foods Market January 1997 - April 2005
Association of Cellular October 1992 - January 1997
Skills
Insurance, Sales, Call Center, Life Insurance, Employee Benefits, Health Insurance, Customer Service, Account Management, Cold Calling, Property & Casualty..., Direct Sales, Underwriting, Marketing, Customer Satisfaction, Financial Services, ADP Payroll, Contract Management, File Management, Contract Recruitment, Organizational..., Employee Relations, Talent Acquisition, Customer Experience, Management, Business Process, Recruiting
Education
California State University-Northridge 2001 — 2004
BA Degree, Arts/Media/Communication
Los Angeles Pierce College 1994 — 2001
AA Degree, General Education
Indiana Department of Revenue July 2014 - Present
Indiana Department of Revenue August 2007 - June 2014
ITS Consulting August 2005 - August 2007
Conseco February 2003 - July 2005
Conseco June 1999 - February 2003
Conseco January 1997 - May 1999
Anthem 1987 - 1997
Education
Butler University - College of Business Administration 1989 — 1993
MBA, Business Administration, Management and Operations
Indiana University - Kelley School of Business 1982 — 1986
B.S., Quantitative Business Analysis - Business/Computer Science
Right At Home January 2013 - Present
WellPoint/Anthem Blue Cross Insurance January 2007 - January 2013
Anthem December 1988 - July 2012
WellPoint/Blue Cross of California Insurance January 1995 - January 2007
Athem Blue Cross December 1995 - February 2006
Anthem January 1995 - February 2006
Skills
Customer Engagement, Team Management, Project Management, Profit/Loss..., Organizational..., Workflow development..., Workers Compensation..., Readmission Initiatives, Strategic Planning, Management, Vendor Management, Healthcare, Performance Management, Coaching, Public Speaking, Employee Training, Customer Service, Team Building, Medicare, Negotiation, Managed Care, Healthcare Management, Case Management, Leadership, Small Business, Hospitals, Long-term Care, Home Care
Education
California State University-Northridge 2003 — 2006
Master of Public Administration (MPA), Health/Health Care Administration/Management
California State University
B.A; Bachelor of Arts Degree, Liberal Studies
CVS Caremark Corporation December 2012 - Present
Anthem March 2011 - December 2012
LifeCare July 2010 - March 2011
WellPoint, Inc. April 2006 - December 2009
WellPoint 2003 - 2005
Skills
Strategic Planning, Microsoft Word, Microsoft Excel, PowerPoint, Proposal Writing, Financial Analysis, Contract Negotiation, Contract Management, Website Development, Wellness, Pharmacy Benefit..., Health Insurance
Education
California State University-Long Beach 1996 — 2000
Bachelor of Arts (B.A.), Journalism
Anthem May 2012 - Present
Health Net of California October 2006 - March 2012
Health Net of California August 2005 - October 2006
Health Net of California October 2001 - August 2005
Health Net of California July 1999 - October 2001
Prudential Healthcare December 1996 - July 1999
CareAmerica Health Plans July 1994 - December 1996
Skills
Team Building, Operations Management, Management, Health Insurance, Business Development, Sales Operations, Medicare, Vendor Management, Process Improvement, Program Management, Healthcare, Leadership, HMO, Strategic Planning, Sales
Education
California State University-Northridge 1981 — 1986
Bachelor of Science (BS), Health/Health Care Administration/Management
Cisco May 2011 - Present
Epsilon September 2009 - May 2011
Experian Marketing Services December 2005 - September 2009
JPMorgan Chase January 2005 - December 2005
BGE HOME August 2004 - January 2005
Anthem February 2004 - August 2004
Novellus Systems 2001 - 2004
marchFirst May 2000 - April 2001
Deloitte January 2000 - May 2000
Skills
Email Marketing, Unica Campaign, Marketing Automation, Database Marketing, Data Warehousing, SQL, PL/SQL, Unix, Multi-channel Marketing, Business Objects, Business Intelligence, Campaign Management, Cognos, Teradata, Demand Response, Unix Shell Scripting, Databases, Affiliate Marketing, Oracle, Aprimo, Demand Generation, Unica, Perl, Analytics, Data Modeling, Solution Architecture, unica emessage, ETL, Big Data, Netezza, Channel Marketing, Data Integration, Informatica, Business Analytics, Data Mining, Master Data Management, Alterian, Enterprise Architecture, Leadership, CRM, Eloqua
Education
California State University-Chico 1999 — 2000
Master, Computer Sci
Oklahoma State University 1998 — 1999
Shivaji University 1993 — 1997
B.E, Mechanical Eng
Mumbai University
SIHO Insurance Services March 2003 - Present
CoreSource Inc 2001 - 2003
Benicorp Insurance Company 2000 - 2001
HCC Life Insurance Company 1997 - 2000
VASA Brougher 1992 - 1997
Anthem 1989 - 1992
American United Life 1987 - 1989
Skills
Health Savings Accounts, Self-funded, Health Insurance, Brokers, Employee Benefits, Insurance, Health Care Reform, Term Life Insurance, Disability Insurance, Medicare, Healthcare, COBRA, Life Insurance, Benefits Administration, Managed Care, Reinsurance, Sales Management, Flexible Spending..., Long-term Care, Underwriting, Commercial Insurance, Group Insurance, Group Medical, Health Policy, PPO, Claim, Cafeteria Plans, Accident, Critical Illness, Welness, Risk Management..., Risk Analysis, Salesforce.com, Database Administration, Actuarial Consulting, Market Analysis
Education
Butler University - College of Business Administration 1989 — 1993
M B A, Masters Program
Indiana University Bloomington 1983 — 1987
Bachelor of Science (B.S.), Insurance / Actuarial Science
Health Net March 2006 - Present
VSP 1997 - 2006
Anthem 1994 - 1997
Intel Corporation 1993 - 1994
Skills
Consultative Selling, Business Strategy, Business Analysis, Client Education, Post-sales Support, Relationship Cultivation, Negotiation, Leadership Development, Organization, Sales Operations, Medicare, Client Presentation, Project Management, Quality Assurance, Medical Compliance, Selling, Health Policy, Management, Process Improvement, Training, Sales, Strategy, Employee Benefits, CRM, Insurance, Leadership, Sales Process, Marketing, Human Resources
Education
California State University-Sacramento
Bachelor of Arts Degree in Psychology, Emphasis: Human Behavior and Personality
Anthem March 2015 - Present
WellPoint December 2013 - Present
Amerigroup Corporation November 2001 - December 2013
TNS Media Intelligence February 1999 - October 2001
LESCO June 1998 - February 1999
Remtech Services, Inc February 1998 - June 1998
LESCO October 1997 - February 1998
Information Technology Solutions, Inc September 1996 - October 1997
United States Navy November 1990 - June 1996
Education
Cambridge College 2012 — 2013
Master's Degree, Management, 4.0
Anthem December 2014 - Present
Health Net June 2012 - December 2014
Los Angeles Unified School District 2010 - 2012
Students Run LA 2008 - 2012
Los Angeles Unified School District 2008 - 2010
Teach for America 2008 - 2010
Skills
Tutoring, Staff Development, Curriculum Development, Curriculum Design, Educational Leadership, Actuarial Science, Mathlab, Educational Technology, Classroom, Community Outreach, Lesson Planning, Teaching, Instructional Design, Classroom Management
Education
University of California, Los Angeles 2009 — 2010
M.Ed., Urban Education
Brown University 2004 — 2008
Sc.B., Applied Mathematics - Economics
Anthem April 2009 - Present
Health Net February 2008 - November 2009
Care Level Management January 2007 - December 2007
IPC- The Hospitalist Company August 2005 - January 2007
PacifiCare Behavioral Health June 2001 - August 2005
Phoenix House June 2000 - June 2001
Skills
Managed Care, Disease Management, Medicaid, Medicare, Health Insurance, Healthcare, Behavioral Health, Healthcare Management, Quality Improvement, Mental Health, Provider Relations, Collaborative Problem..., Quantitative Analytics, Healthcare Analytics, Access, Metric Development, Metric Tracking, Metric Management, Analysis Services, Consulting, Spreadsheets, Healthcare Reporting, Database Applications, Published Author, NCQA, Statistical Software, SQL, MySQL, Data Analysis, Team Building, Process Improvement, Healthcare Information..., Hospitals, HIPAA
Education
California State University-Northridge 1998 — 2000
MPH
California State University-Northridge 1995 — 1998
BS
Pratt & Whitney March 2013 - Present
Pratt & Whitney January 2013 - Present
Pratt & Whitney 2007 - December 2012
Pratt & Whitney 2002 - 2007
Anthem 1998 - 2001
Skills
Organizational..., Continuous Improvement, Lean Manufacturing, Six Sigma, Process Improvement, Talent Development, Operations Management, Organizational..., Healthcare Management, Kaizen Facilitation, Employee Engagement, Client Management, Kaizen, Talent Management, CRM, Green Belt, Aerospace, Change Management, Value Stream Mapping, Cross-functional Team..., Quality Management, Product Management, Black Belt, Supply Chain, Root Cause Analysis, FMEA, DMAIC, SPC, Engineering Management, Operational Excellence, Program Management, Kanban, 5S, Manufacturing, Minitab, Project Management, Manufacturing..., AS9100, Toyota Production System, Aircraft, Supplier Quality, Negotiation, Process Engineering, Supply Chain Management, Manufacturing..., Quality System, TQM, Business Process...
Education
Capella University 2001 — 2006
Ph.D., Org. Management-Leadership
Rensselaer Polytechnic Institute 1999 — 2001
MS, Management Statistics
Brown University 1986 — 1987
DDS, Hospital-based residency
Marquette 1979 — 1986
DDS, Bio, Chemistry, Dental
Moen Fitness January 2014 - Present
Independent Personal Trainer & Karate Instructor January 2014 - Present
Anthem Worldwide August 2007 - January 2014
ANTHEM! 2007 - January 2014
Anthem Worldwide (Schawk, Inc.) 2007 - January 2014
Schawk Inc. 2007 - January 2014
Schawk!, Inc. / Anthem! Worldwide 2007 - January 2014
Skills
Brand Architecture, Integrated Marketing, Creative Strategy, Creative Direction, Brand Development, Advertising, Packaging, Direct Mail, Interactive Marketing, Digital Marketing, Corporate Branding, Branding & Identity, Brand Management, Digital Strategy, Marketing Communications, Email Marketing, Direct Marketing, Online Advertising, Art Direction, Graphic Design, Social Media Marketing, Marketing Strategy
Education
California State University-Sacramento 2001 — 2004
Anthem April 2015 - Present
WellPoint March 2011 - April 2015
WellPoint January 2008 - March 2009
Boulder Community Hospital March 2006 - January 2008
Skills
Behavioral Health, Mental Health, Public Speaking, Psychotherapy, Clinical Research, Family Therapy, Group Therapy, Case Managment, Motivational..., Crisis Intervention, Treatment, Program Development, Healthcare, Managed Care, Program Evaluation, Community Outreach, Adolescents, Social Services, Nonprofits
Education
University of Maryland Baltimore 2002 — 2004
MSW, Social Work
Bucknell University 1997 — 2001
BA, Psychololgy, sociology, creative writing
Anthem July 2013 - Present
The Heart Town Witch and Other Stories May 2011 - Present
The Tales of BunniHoTep 2010 - Present
Mary Beth Robb February 2008 - Present
Rose International March 2012 - May 2013
Robert Half International Office Team 2008 - 2011
MHN April 2005 - February 2008
Aetna January 1997 - September 2002
State Compensation Insurance Fund March 1991 - 1992
State compensation insurance 1988 - 1991
Skills
Newsletters, Healthcare, Editing, Creative Writing, Books, Public Speaking, Process Improvement, Microsoft Excel, Storytelling, Project Management, Coaching, Employee Benefits, Blogging, Customer Service, Social Media, Microsoft Word, Copywriting, Published Author, Sales, Public Relations, Copy Editing, Social Networking, Nonprofits, Publishing, Publications, Event Planning, Leadership, Training, Research, Proofreading, Freelance Writing, HIPAA, HMO, medicare
Education
California State University-Northridge
B.S, Recreation Adminstration/ Outdoor Resource Management
Glendale Community College
Photography and Biology
Hogwarts
Los Angeles Pierce College
Horticulture, Botany
Anthem June 2014 - Present
Anthem June 2009 - June 2014
Anthem November 2007 - June 2009
Anthem 1999 - 2005
Skills
Managed Care, Health Policy, Business Analysis, Project Management, Claim, Medicaid, Employee Benefits, Visio, HIPAA, SharePoint, Requirements Gathering, Customer Service, Call Center, Business Process...
Education
California State University-Northridge 1994 — 2001
Bachelor of Arts, Liberal Studies/English
SoMuchYes July 2012 - Present
National Captioning Institute April 2013 - August 2014
Overseas Brazil Inc. September 2010 - July 2012
Anthem March 2011 - January 2012
Active Interest Media February 2002 - September 2010
EMAP USA March 2000 - October 2001
Skills
Editing, Magazines, Feature Articles, Editorial, Storytelling, Publications, Film, Advertising, Entertainment, Copy Editing, Proofreading, Newsletters, Video, Content Strategy, Creative Writing, Copywriting, Publishing, Books, Content Management, Press Releases, Mac, Social Media, Broadcast
Education
California State University-Los Angeles 1996 — 1999
BA, English
Pasadena City College 1995 — 1996
Pasadena City College 1990 — 1992
Radio, Television, and Digital Communication
Otis College of Art and Design 1983 — 1984
foundation year
Los Altos High School, Hacienda Heights, CA 1979 — 1983
Town of Windham November 2003 - March 2008
Anthem March 1998 - November 2003
Resource Employment January 1997 - January 1998
WHITTEMORE"S BOOK & CHURCH SUPPLY STORE January 1987 - January 1997
Skills
Management, Customer Service, Microsoft Word, Data Entry, Access, Customer Satisfaction, Payroll, Microsoft Excel
Education
Bryant University 1986 — 1989
Ongoing, Business
Massasoit Community College 1980 — 1989
ab, business
Brighton High School 1955 — 1957
business
Anthem, Inc. 2008 - Present
ING 2004 - 2008
OptumInsight 2000 - 2001
Anthem 1996 - 2000
Skills
Financial Analysis, Project Management, Business Strategy, Insurance, Microsoft Excel, Business Analysis, Process Improvement, Microsoft Office, Business Process..., Change Management, Research, Data Warehousing, Analytics, Decision Analysis, SQL, Statistical Reporting, Metrics Reporting, Metrics Definition, Performance Metrics, Report Design, Data Modeling, Mathematical Modeling, Analysis, Team Leadership, Leadership, Health Insurance, Business Intelligence
Education
University of Colorado at Denver 2010 — 2015
M.S., Business Analytics
California State University-Northridge 1983 — 1988
B.S., Applied Mathematics: Statistics
Naples, Fl January 2011 - Present
Priority Health May 2007 - September 2008
Anthem June 1999 - January 2007
Anthem Blue Cross and Blue Shield 1999 - 2007
Care Choices/Trinity Health Plans 1995 - 1999
Skills
Medicare, Medicaid, Healthcare Industry, Operations Management, Software Documentation, EMR, Managed Care, Strategic Planning, Process Improvement, Health Insurance, Management, Leadership, Insurance, Team Building, Employee Benefits
Education
California State University-Los Angeles 1975 — 1978
MBA, Finance/accounting
Northrop Institute of Technology ( Northrop University) 1963 — 1966
B.S. Aeronautical - Astronautical Engineering, Aerospace, Aeronautical and Astronautical Engineering
Anthem August 2008 - Present
Anthem May 2006 - July 2008
Skills
Managed Care, Process Improvement, Claim, Health Insurance, Medicare, Account Management, Health Savings Accounts, HIPAA, Sales, Health Policy, Healthcare
Education
California State University-Northridge
Bachelor's of Science, Business Administration, Marketing
NLO Conference at Rutgers
Anthem July 2005 - Present
WellPoint January 1999 - July 2005
Wells Fargo August 1997 - January 1999
Education
Butler University 1981 — 1986
BA, Computer Science
Butler University - College of Business Administration 1981 — 1986
BA, Computer Science
Anthem December 2011 - Present
Anthem 2006 - 2013
WellPoint 2006 - 2012
Anthem November 2006 - December 2011
Skills
Account Management, Health Insurance, Managed Care, Insurance, Medicare, Employee Benefits, Medicaid, Disability Insurance, Healthcare, Strategic Planning, Leadership
Education
St. Ambrose University 1982 — 1986
Master of Business Administration (M.B.A.), Business/Commerce, General
California State University-San Bernardino 1977 — 1978
BA, Criminal Justice
WellPoint September 2013 - Present
Anthem August 2008 - August 2013
Countrywide September 2005 - August 2008
Dole Food Company September 2002 - December 2005
California State University, Northridge September 2000 - January 2002
Skills
Access, Business Analysis, Business Intelligence, Business Process, Business Process..., Business Requirements, Customer Service, Data Modeling, Data Warehousing, Databases, Healthcare Information..., IT Management, IT Strategy, Management, Networking, PMP, Process Improvement, Project Portfolio..., Requirements Analysis, Requirements Gathering, SDLC, SQL, SharePoint, Software Development, Software Documentation, Software Project..., Systems Analysis, Test Cases, User Acceptance Testing, Visio
Education
California State University-Northridge 1997 — 2000
Bachelor's degree, Computer Science
Sacred Heart School, Alexandria Egypt
Aetna January 2014 - Present
Anthem 2001 - 2015
Anthem 2001 - 2015
Skills
Health Insurance, Account Management, Business Analysis, Claim, Employee Benefits, Customer Service, IT Strategy, Insurance, Managed Care, Negotiation, Strategic Planning, Vendor Management, Underwriting, Process Improvement, Risk Management
Education
Bryant University
Able Services November 2011 - Present
Pacific Child & Family Associates, LLC April 2009 - November 2011
CED July 2004 - December 2008
Blue Cross Blue Shield of Massachusetts May 2002 - June 2004
Anthem November 1989 - April 2002
Skills
Accounting, Financial Analysis, Financial Reporting, Health Insurance, Process Improvement, Insurance, Sarbanes-Oxley Act, Financial Modeling, Strategic Financial..., Strategic Planning, Accounts Receivable, Budgets, Forecasting, Risk Management, Internal Controls, Managerial Finance, Analysis, Auditing, Variance Analysis, Cost Accounting, Mergers & Acquisitions, Cash Management, Financial Planning
Education
University of Southern California - Marshall School of Business
MSBA, Finance
California State University-Long Beach - College of Business Administration
MBA, Accounting
California State University-Long Beach
BS, Marine Biology
Werner Rocca
Netech Corporation February 2015 - Present
Anthem May 2014 - January 2015
Dell August 2009 - May 2014
WellPoint November 2008 - October 2009
Anthem October 2006 - November 2008
TEKsystems November 2005 - March 2006
Integral Technologies March 2001 - April 2005
Vision Home Technologies July 2000 - March 2001
Skills
Troubleshooting, Customer Service, Active Directory, Vendor Management, SDLC, Security, Networking, Software Installation, Leadership, Hardware, Help Desk Support, Software Documentation, Technical Support, Disaster Recovery, Call Centers
Education
Butler University 1995 — 1999
Bachelor of Music Performance, Music
Butler University 1995 — 1999
Bachelor's degree, Music Performance, General
Anthem January 2011 - Present
Pacific Telemangagement Services September 2008 - January 2011
Brighton Schools July 2005 - September 2008
Skills
Health Insurance, Ancillary Benefits, CRM, Claim, Disability Insurance, Employee Benefits, Health Care Reform, Health Savings Accounts, Insurance, Project Management
Education
California State University-Sacramento 2003 — 2007
Bachelor's degree, Developmental and Child Psychology
State of Indiana February 2015 - Present
St. Vincent Health September 2003 - October 2014
Health Evolutions 2000 - 2003
Clarian Health Partners 1997 - 2000
Anthem 1994 - 1997
Skills
Healthcare, Healthcare Consulting, Strategy, Healthcare Industry, Managed Care, Project Management, Business Development, Healthcare Management, Business Planning, Hospitals, Leadership, Account Management, Market Research, Contract Negotiation, Management, Financial Analysis, Strategic Planning
Education
Butler University - College of Business Administration 1995 — 1997
MBA
Indiana University Bloomington 1988 — 1992
B.S. Public Health, Health Administration
Indiana University - Kelley School of Business 1989 — 1991
Certificate in Business Studies
Anthem Director of Provider Network OperationsAxiom Health AllianceAugust 1999 - September 2001
Tower Health 1994 - 1999
Tower Health, California and Nevada 1994 - 1999
Education
California State University-Long Beach
M.S., Health Care Administration
Anthem May 2015 - Present
WellPoint November 2010 - April 2015
Wellpoint 1999 - 2009
Skills
HIPAA, Software Documentation, Program Management, Vendor Management, Business Process..., Management, Strategic Planning
Education
California Lutheran University 1989 — 1995
MBA, Information Systems Concentration
American Homes 4 Rent July 2013 - Present
Dignified Transition Solutions, LLC January 2013 - July 2013
Health Net May 2012 - January 2013
Anthem November 2011 - March 2012
Education
California Polytechnic State University-San Luis Obispo 2007 — 2010
Business Administration, Accounting, Economics
Anthem January 2005 - Present
Mercer March 2000 - January 2005
Marsh Risk & Insurance Svcs January 1996 - March 2000
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Public Speaking, Budgets, Strategic Planning, Benefits Administration, Health Insurance, Disability Insurance, Life Insurance
Education
Cal Poly Pomona 1989 — 1993
Bachelor's degree, Accounting
beere&purves May 2013 - Present
Anthem September 2012 - May 2013
Health Net September 2007 - September 2012
Skills
Health Insurance, COBRA, Employee Benefits, Health Savings Accounts, Open Enrollment, HMO, Benefits Administration, Workers Compensation, Insurance, PPO, Medicare, Health Care Reform, Disability Insurance, Self-funded, Claim
Education
California State University-Hayward 2000 — 2004
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Skyline High School
Blue Shield of California 2008 - Present
Anthem July 2006 - August 2008
Mutual of Omaha 1987 - 2006
Skills
Health Insurance, Insurance, Disability Insurance, Employee Benefits, Medicare, Health Savings Accounts, Sales Management, Underwriting, Strategic Planning, Brokers, Microsoft Excel, Managed Care, Sales, Life Insurance, Management, Term Life Insurance, Leadership, Team Building, Training, Claim, Account Management, Healthcare, Benefits Administration, Strategy, Coaching, Public Speaking, Marketing Strategy, New Business Development, Process Improvement, COBRA
Education
California State University-East Bay 1981 — 1986
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
Anthem 2007 - Present
Independent Residential Appraiser 2002 - Present
Education
Purdue University 1995 — 1997
Bachelor's, Psychology/Sociology
Butler University 1993 — 1995
Pharmacy
Anthem March 2013 - Present
NAMM California January 2008 - March 2013
Inland Empire Health Plan January 2004 - January 2008
Inland Empire Health Plan August 2001 - January 2004
Skills
Network Development, Healthcare Management, Managed Care, Medicaid Managed Care, Medicaid, Medicare Advantage, Contract Negotiation, Contract Management, Provider Networks, Healthcare Information..., Hospitals, Health Policy, Medicare, Healthcare, EMR, Credentialing, Provider Relations, HMO, HIPAA, Healthcare Industry, Revenue Cycle, Utilization Management, Physicians, Physician Relations, Health Insurance, PPO, EHR, Practice Management, Medical Billing, Medical Compliance, Health Information...
Education
California State University-San Bernardino
MSHSA, Health Administration
DogMama Images, LLC September 2014 - Present
University of Minnesota 2002 - Present
American Express 1999 - 2002
Anthem 1995 - 1999
The Nyhart Company 1989 - 1995
Skills
PeopleSoft, Data Analysis, Analysis, Financial Analysis, Leadership, Process Improvement, Budgets, Business Analysis, Policy, Risk Management, Employee Benefits, Vendor Management, Management, Strategy, Deferred Compensation
Education
Butler University 1992 — 1995
Master of Business Administration (MBA)
University of Evansville 1984 — 1988
Bachelor's degree, Finance and Economics
Anthem, Inc. 2015 - Present
Anthem January 2013 - March 2013
Red Robin December 2005 - December 2012
Anthem July 2011 - February 2012
Skills
Customer Service, Leadership, Data Entry, Teamwork, Team Building, Public Speaking, Microsoft Excel, Training, PowerPoint, Microsoft Word
Education
California State University-Northridge 2009 — 2010
BS, Management
Anthem January 2012 - Present
Anthem July 2010 - January 2012
Wellpoint Anthem May 2008 - December 2009
Skills
Regulatory Requirements, Medicaid Managed Care, Continuous Process..., Project Management, Contractual Compliance, Auditing, Texas Medicaid, Risk Monitoring, State and Federal..., Healthcare Management, Medicare, Managed Care, Leadership, Insurance, Analysis
Education
California State University-Northridge 2001 — 2003
Bachelor's degree, Finance, General
BSG Communications, Inc. May 2012 - Present
Kasowitz, Benson, Torres & Friedman LLP April 2010 - May 2012
Anthem August 2005 - January 2010
Warner Music Group September 2004 - June 2005
Skills
Project Management, Marketing Strategy, Strategic Planning, Health Insurance, Health Information..., Administrative Law, Corporate Law, Microsoft Office, QuickBooks, Business Travel, Travel Planning, Travel Arrangements, Video Conferencing, Creative Services, DJ, Barbering, Music Production, Digital Photography, Video Editing, Interior Design, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint
Education
California State University-Northridge 2000 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Cleveland High School, Reseda, CA 1995 — 1999
Anthem July 2015 - Present
WellPoint September 2013 - March 2015
Amerigroup Corporation February 2012 - July 2013
Skills
FACETS, Quality Center, Xpress Claim Pro, Oracle Developer 2000, Quality Assurance, Microsoft Excel, Pega Application, Compass Application, Zephyr, Microsoft SQL Server, Software Documentation, SDLC, System Testing, Visio, Requirements Analysis, Systems Analysis, SharePoint, Requirements Gathering, Databases, Business Requirements, Test Planning, Software Quality..., Software Project...
Education
Cambridge College
Master of Management, Information Technology
Anthem September 2015 - Present
Easy Choice Health Plan, a WellCare Company September 2014 - September 2015
Central California Alliance for Health March 2011 - November 2013
Central California Alliance for Health 2011 - November 2013
Education
Cabrillo College 2008 — 2010
RN, Nursing
John Carroll University 1973 — 1977
BS, Biology
Anthem October 2006 - Present
The Zenith May 2005 - July 2006
Skills
Financial Analysis, PeopleSoft, Essbase, Access, Strategic Financial..., Health Insurance, Financial Reporting, Variance Analysis, Accruals, Account Reconciliation, Journal Entries, Finance, Forecasting, Financial Modeling
Education
California State University-Northridge 1995 — 2001
Business Administration in Finance
Anthem 2014 - Present
Anthem August 2013 - May 2014
Beere & Purves, Inc August 2009 - August 2013
Health Net 2006 - 2009
Skills
Health Insurance, Health Savings Accounts, Managed Care, Workers Compensation, Brokers, Life Insurance, HMO, Medicare, Insurance, Customer Service, Benefits Administration, Employee Benefits, Strategic Planning, Underwriting, Training, Disability Insurance, Account Management
Education
California State University-Chico 1997 — 2001
BA, Communications and Business
Kuhtz-Diehl Insurance & Financial Services September 2011 - Present
Humana August 2011 - Present
UnitedHealthcare June 2011 - Present
Anthem September 2010 - Present
Aflac July 2009 - Present
Reed & Graham Geosynthetics October 2006 - April 2009
CBS Radio August 1998 - July 2005
Skills
Sales Management, Sales Operations, Direct Sales, Insurance, Health Insurance, Benefits, Employee Benefits, Medicare, Customer Service, Claims, Dental, Healthcare, Disability Insurance, Sales, Term Life Insurance
Education
California Polytechnic State University-San Luis Obispo 1976 — 1982
Bachelor of Science in Journalism, Journalism/Broadcasting
Redwood High School 1969 — 1973
Children's Hospital Los Angeles CHLA May 2011 - Present
Anthem January 2005 - November 2010
Catholic Healthcare West October 2002 - January 2005
PacifiCare Health Systems October 2000 - October 2002
Blue Shield of California November 1998 - October 2000
Blue Shield of California October 1996 - November 1998
Careamerica Health Plans October 1996 - December 1997
Education
California State University-Northridge 1994 — 1997
Health Administration
Cedars-Sinai Medical Center September 2011 - Present
Cedars-Sinai Medical Center February 2011 - June 2012
Cedars-Sinai Medical Center August 2002 - September 2011
C.A.R.E. Evaluators LLC. April 2010 - August 2011
OTOL Rx Cognitive Rehab Specialists May 2010 - May 2011
Santa Monica Hand Therapy March 2009 - February 2010
Anthem November 2007 - October 2009
Ventura County Superintendent of Schools August 2001 - August 2002
Skills
Advanced Practice..., Advanced Practice...
Education
University of Southern California 1999 — 2001
Master of Arts (MA), Occupational Therapy
California State University-Long Beach 1992 — 1997
Bachelor of Arts (BA), Human Development, Family Studies, and Related Services
Anthem August 2015 - Present
Commonwealth of Virginia May 2012 - August 2015
Northern Virginia Training Center 2011 - 2011
Skills
Applied Behavior..., Nonprofits, Case Managment, Training, Behavior Modification, Developmental..., Strategic Planning, Verbal Behavior, Interventions, Leadership Development, Behavior Management, Functional Behavior..., Parent Education, Adult Education, Special Education, Adolescents, Mental Health, Treatment, Autism Spectrum..., Behavioral Health, Clinical Research, Program Development, Psychology, Staff Development, Therapists, Case Management
Education
California State University-Stanislaus 1982 — 1992
MA, Psych
Anthem October 2003 - Present
Education
Cal Poly Pomona 2003 — 2006
BACHELORS, SOCIOLOGY MINOR IN CRIMINOLOGY
East Los Angeles College 1995 — 2003
AA, ADMINISTRATION OF JUSTICE
WellPoint October 2008 - August 2014
WellPoint January 1998 - October 2008
Wellpoint April 1996 - January 1998
Anthem April 1991 - May 1996
Skills
Analytical Abilities, Public Speaking, EDI, HIPAA, Business Requirements, Requirements Gathering, Business Analysis, Vendor Management, User Acceptance Testing, Healthcare Information..., Process Improvement, Requirements Analysis, Business Intelligence, Managed Care, Program Management, Contract Negotiation, Medicare, Insurance, Analytical Skills, SharePoint, Health Insurance, Management
Education
California Lutheran University 2010 — 2015
MBA Canidate, General MBA
Californian Lutheran University 1983 — 1987
BA, Political Science
KeyBank June 2015 - Present
Anthem April 2014 - May 2015
JP Morgan August 2010 - June 2012
JPMorgan Chase & Co. December 2006 - August 2010
JPMorgan Chase & Co. December 2004 - December 2006
JPMorgan Chase & Co. November 2003 - December 2004
Oppenheimer & Co. Inc. March 2002 - November 2003
Lehman Brothers April 1998 - March 2002
Bear Stearns & Company May 1997 - April 1998
Oppenheimer & Co. Inc. August 1988 - February 1997
Skills
Relationship Management, Sales, Sales Management, Financial Advisory, Financial Education, Government Relations, New Business Development, Banking, Credit, Financial Analysis, Financial Services, Portfolio Management, Risk Management
Education
Brown University
Anthem July 2006 - Present
Education
Butler University
BA Mathematics, MBA Finance
Anthem October 2001 - Present
Medi com June 2000 - October 2001
Anthem February 1992 - June 2000
Skills
Business Analysis, Databases, Access, Insurance, SDLC, Business Requirements, Requirements Gathering, SAS programming, Visio, HIPAA, Process Improvement, SharePoint, Planview, Medicare Part D, Medicare, Medicaid, Claim, Managed Care, User Acceptance Testing, Pharmacy Benefit..., Requirements Analysis, Teradata SQL
Education
California State University-Fresno 1990 — 1991
Bachelor of Science (B.S.), Business Administration Finance
Fresno City College
Associate of Arts (A.A.), Business Admin
Anthem April 1997 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation
Education
California State University, Fresno 1987 — 1991
Bachelor of Science (BS), Registered Nursing/Registered Nurse