Anthem Company
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Anthem Employees
Anthem November 2014 - Present
Belcan Engineering April 2013 - November 2014
Rolls-Royce March 2013 - April 2013
Rolls-Royce June 2012 - March 2013
Raytheon February 2011 - February 2012
ITT February 2005 - April 2011
Skills
Engineering, Process Improvement, Earned Value Management, Root Cause Analysis, Continuous Improvement, Six Sigma, Integration, System Testing, Testing, ISO, Lean Manufacturing, Aerospace, Systems Engineering, AS9100, Manufacturing, Quality Assurance, SPC, Engineering Management, FMEA, Kaizen, Cross-functional Team..., Value Stream Mapping, Process Engineering, Manufacturing..., DMAIC, Supplier Quality, Quality Management, Program Management, Requirements Management, Electronics, Quality System, 5S, Green Belt, Software Documentation, DoD, Automation, TQM, System Design, MRP, Minitab, Design of Experiments, Failure Analysis, Process Simulation, Space Systems, Quality Control, GD&T, ITAR
Education
Ball State University
M.A.
Purdue University
B.A.
The Greeley Company July 2014 - Present
Anthem 2008 - 2013
Merck March 2001 - June 2008
Massachusetts General Hospital April 1998 - 2001
Skills
Patient Centered..., Serious Reportable..., Quality Management, Health Promotion, Formal sales training, Provider Relations, Wellness, Evidence-based Medicine, Sales, Health Policy, Treatment, Healthcare, HEDIS, Health Education, Hospitals, Leadership, Quality Improvement, Clinical Research, Process Improvement, Nursing, Managed Care, Healthcare Information..., HIPAA, Customer Service
Education
Boston College 1993 — 1997
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Suffolk University - Sawyer School of Management
Master of Business Administration (MBA)
Theorem Clinical Research July 2013 - Present
DataCeutics, Inc. August 2008 - July 2013
Targanta Therapeutics 2007 - 2008
B2S Consulting 2005 - 2007
Roche Diagnostics 2003 - 2004
Elanco 2001 - 2003
Eli Lilly and Company 1998 - 2000
Anthem 1989 - 1997
Skills
Clinical Research, SAS programming, Clinical Data Management, Statistical Programming, CRO, Biostatistics, CDISC, Clinical Trials, EDC, Data Management, 21 CFR Part 11, GCP, Clinical Development
Education
Purdue University 1986 — 1988
Master of Science (MS), Economics
Bowling Green State University 1981 — 1985
Bachelor of Arts (B.A.), Mathematics
Anthem March 2014 - Present
Rising Medical Solutions September 2011 - March 2014
Dearborn National October 2010 - September 2011
Dearborn National December 2009 - October 2010
Medix Staffing Solutions September 2007 - December 2009
Medix Staffing Solutions January 2007 - September 2007
Bradley University September 2004 - December 2006
MultiAd November 2005 - May 2006
Skills
Visio, Access, Crystal Reports, Adobe Acrobat, Software, Business Process, Software Documentation, Human Resources, Microsoft SQL Server, Business Requirements, Leadership, Employee Benefits, Interviews, Strategy, HRIS, Testing, Payroll, SDLC, CRM, Microsoft Excel, Recruiting, Troubleshooting, Process Improvement, Databases, Training, Management, SharePoint, Team Building, Project Management, Applicant Tracking...
Education
Lewis University 2009 — 2009
N/A, PHR Certification Course
SHRM Society for Human Resource Management 2009 — 2009
PHR
Bradley University 2002 — 2006
B.A., Management, Economics
Mendota High School 1998 — 2002
Kelly Services June 2011 - Present
Kelly IT Resources June 2010 - June 2011
Anthem April 2001 - April 2004
California ISO May 1999 - September 2000
California ISO June 1998 - May 1999
Action Property Management January 1998 - May 1998
Action Property Management January 1997 - January 1998
Skills
Human Resources, Recruiting, Employee Relations, Benefits Administration, Payroll, Internet Recruiting, Onboarding, Background Checks, Interviews
Education
Brooks College 1992 — 1994
A.A., Fashion Merchandising
Anthem August 2008 - May 2015
Triumph Hospital June 2006 - August 2008
Kinetic Concepts January 2003 - May 2006
Carol Dignan RN, BSN Personal Trainer\Corrective Exercise Specialist October 1998 - October 2001
Skills
Healthcare, Wellness Coaching, Nursing, Health Promotion, Preventive Medicine, Wound Care, Corrective Exercise, Educator, Pilates, Nutrition, Sales, Business Development, Personal Training, Coaching
Education
New York University 1978 — 1981
BSN, Nursing
Boston College 1976 — 1978
Anthem August 2014 - Present
Cognizant Technology Solutions April 2010 - August 2014
UST Global October 2006 - April 2010
Cegonsoft Pvt Ltd July 2005 - July 2006
Worldwide Online Services Pvt Ltd June 2003 - June 2005
Skills
Data Warehousing, Informatica, ETL, SDLC, Requirements Analysis, Data Modeling, Business Intelligence, Requirements Gathering
Education
Bharathiar University 2009 — 2011
Master of Business Administration (IT), Business Administration and Management, Information Technology
Coimbatore Institute of Management and Technology (CIMAT) 2000 — 2003
Master of Computer Applications (MCA), Computer Programming, Specific Applications, First Grade
Mar Augusthinose College, Ramapuram, MG University 1997 — 2000
Bachelor of Computer Application, Computer Programming, Specific Applications, First Grade
Pumpa College Parumala, MG University 1995 — 1997
Pre-Degree, Maths Group
SSLC 1994 — 1995
Secondary School
Bluepoint Solutions, Inc. May 2013 - May 2015
Amgen January 2013 - April 2013
Various Public Relations Clients 2012 - 2013
Anthem June 2012 - July 2012
TubeMaster, Inc. September 2011 - April 2012
Humana 2007 - 2007
Chevron Corp. 2000 - 2005
Skills
Web Content, Training Manuals, Publications, Software Documentation, Technical Writing, Writing Skills, Editing, Technical Documentation, Documentation Management, HTML, XML, Interviewing, Manuals, Guides, RoboHelp, Adobe Creative Suite, Word, Technical Communication, Grammar, Research, Proofreading, Style Guides, Publishing, Formatting, Journalism, Editorial, Magazines, Editors, Books, Production, Copywriting, Profiles, Brochures, Reference Manuals, Writing, Stories, Copy Editing, Newsletters, Layout, Web Pages, Documentation, Desktop Publishing, Corporate Communications, Public Relations, English, Press Releases, QuarkXPress, Online Help, Adobe Acrobat, FrameMaker
Education
Western Kentucky University
BA, Journalism
Birkbeck College, University of London
Anthem December 2013 - Present
Coventry Health Care May 2012 - November 2013
ResCare 2011 - 2012
Commonwealth of Kentucky 2009 - 2011
Pedia Research, LLC 2005 - 2008
Owensboro Health 2001 - 2004
Skills
Managed Care, Medicaid, Marketing, Business Relationship..., Clinical Research, Recruitment Advertising, Community Outreach, Project Coordination, Volunteering, Community Development, Project Management, Social Services, Healthcare, Fundraising, Website Development, Microsoft Office, Presentations, Health Education, Event Planning, Staff Development, Policy, Customer Service, Public Relations, Team Building, Research, Public Speaking, Leadership, Training, Volunteer Management, Nonprofits, Teaching, Event Management, PowerPoint, Marketing Strategy, Program Development
Education
Brescia University 2014 — 2015
Bachelor of Arts (B.A.), Psychology
Mid-Continent University
Associate's degree, Business, Management, Marketing, and Related Support Services
Anthem November 2012 - Present
Citizens Bank February 2009 - November 2012
circuit City August 2006 - January 2009
Circuit City Call Centers August 2006 - January 2009
CABLEVISION SYSTEMS CORP December 2001 - January 2002
CHASE MANHATTAN BANK January 2000 - December 2000
Skills
Analysis, Hardware, Help Desk Support, Leadership, Program Management, Project Management, Customer Experience, Management, Call Centers, Access, SQL, Databases, Call Center, VPN, Workforce Management, Process Improvement, Vendor Management, Data Analysis, Microsoft Office, Customer Service, Computer Hardware, Technical Support, Networking, Strategy, SDLC, Avaya, Business Intelligence, Software Installation
Education
Columbia Southern University 2009 — 2010
BSBA, Information Technology
Briarcliffe College 2001 — 2002
AAS, Graphic Design
Tula Analytics February 2015 - Present
Anthem October 2009 - December 2014
Deloitte Consulting 2007 - October 2009
Aetna May 2005 - August 2007
Oxford Health Plans December 1996 - October 2004
Skills
Integration, Enterprise Architecture, Solution Architecture, Process Improvement, SDLC, IT Strategy, Data Warehousing, Management, SOA, Business Intelligence, Application Architecture, Vendor Management, Java, Software Project..., Requirements Analysis, Project Management, Healthcare Information..., EAI, Outsourcing
Education
University of Arkansas 1991 — 1994
Masters, Chemical Engineering
Birla Institute of Technology and Science, Pilani 1986 — 1991
MS, BS, Chemistry, Chemical
Anthem January 2011 - Present
Skills
Customer Service, Health Insurance, Insurance, Microsoft Office, Sales, Process Improvement, Team Building, Leadership, Account Management, Outlook, Training, Strategic Planning, Employee Benefits, Call Centers, Claim
Education
Bethel College-North Newton 2009 — 2010
Bachelor's degree pending, Psychology
Ventura College 2006 — 2008
Associate of Arts (AA), Psychology
Krizel Photography, LLC April 2015 - Present
InterVarsity Christian Fellowship/USA June 2010 - July 2015
EXPRESS November 2007 - June 2011
Anthem January 2006 - July 2007
Skills
Leadership Development, Team Building, Fundraising, Coaching, Social Networking, Program Management, Volunteer Management, Strategic Planning, Strategic Visionary, Conflict Resolution, Community Outreach, Grassroots Marketing, Social Media Marketing, Content Strategy, Social Media, Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, Lightroom, Digital Photography
Education
Berklee College of Music 2014 — 2016
Master of Business Administration (M.B.A.), Concentration in Music Business
University of California, Santa Barbara 2008 — 2010
Bachelor of Arts, Film and Media Studies
Los Angeles Pierce College 2006 — 2008
Intersegmental General Education Transfer Curriculum
Colonial Computing & Cellular March 2005 - Present
Industrial Services of America 2003 - 2005
SpectraCare 1994 - 2005
Spectracare Home Health 1994 - 2003
APCUG 1995 - 1997
The Courier-Journal 1993 - 1993
Anthem April 1983 - June 1991
Skills
Troubleshooting, Networking, Security, Consulting, Malware Analysis, Spyware, Virus, Home Repairs, Web Development, Servers, Active Directory, Windows, Microsoft Office, HTML, Customer Service, SharePoint, Software Documentation, SQL, Databases, Linux, Disaster Recovery, Access, IT Management, Marketing, Network Administration, Network Security, Operating Systems, Process Improvement, Project Management, Public Speaking, Social Media, Social Media Marketing, Software Installation, Strategic Planning, System Administration, TCP/IP, Team Leadership, Training, Windows 7, Windows Server, Computer Hardware, Integration
Education
Indiana University-Southeast 1985 — 1994
Computer Science
Binghamton University 1975 — 1980
History, Sociology, Psychology
Home Sweet Home April 2005 - Present
Anthem October 2001 - April 2005
Anthem October 2000 - October 2001
Skills
Healthcare, HIPAA, Customer Service, Microsoft Excel, PowerPoint, Health Insurance, Microsoft Word, Employee Benefits
Education
Naugatuck Valley Community College 2010 — 2016
Pre-Nursing Studies
Naugatuck Valley Community College 2013 — 2013
Certified Nurse Assistant
Bay Path College 1988 — 1990
Associate's degree, Interior Design
Anthem July 2013 - Present
Aafes July 2012 - March 2013
Pentax Medical April 2009 - June 2012
Altaquip September 2001 - December 2008
Home Depot February 2001 - September 2001
Seaman's Furniture February 1998 - December 2000
Skills
Medical Devices, Endoscopy, Outlook, Word, Microsoft Office, Inventory Management, Excel, Sales Support, PowerPoint, SAP, Customer Service, Customer Relations, Logistics, Troubleshooting, SAP R/3, Negotiation, Problem Solving, Administration, Office Management, Office Administration, Microsoft Office 2007, Customer Experience, Customer Satisfaction, Databases, Quotations, Invoice Processing, Document Scanning, Editing, Phone Etiquette, IP Phones, Invoicing, Training, Purchasing, Switchboard Operator, Telephone Skills, Accurate Data Entry, Telephone Reception, Order Processing, Fax, Office Equipment, Appointment Scheduling, Receptionist Duties, Inventory Control, Operations Management, General Administrative..., Spreadsheets, Customer Support, Type 50+ wpm, Call Centers, Customer Service...
Education
Berkeley College 1995 — 1996
Anthem April 2013 - Present
Apex Systems, Inc. December 2010 - April 2013
Unisys 2010 - 2013
Eli Lilly and Company April 2000 - October 2010
Anthem October 1993 - April 2000
Skills
Project Management, Lotus Notes, Unix, Troubleshooting, Windows, Teamwork, Architecture, SharePoint, Process Improvement, Vendor Management, Business Analysis, Technical Writing, Servers, Software Documentation, Visio, ITIL, Requirements Analysis, Disaster Recovery, SDLC, Windows Server, Linux, IT Service Management, Microsoft Exchange, IT Management, Security, Information Technology, System Administration, Integration, Active Directory, Databases, Enterprise Architecture
Education
Indiana Wesleyan University 2013 — 2016
Business Information Systems
Ball State University - College of Business 1981 — 1983
AA, Business
WellPoint, Inc. 2007 - 2014
Anthem 2005 - 2007
WellPoint/Anthem Blue Cross and Blue Shield 1997 - 2005
Blue Cross & Blue Shield of Connecticut 1996 - 1997
CRN International 1995 - 1996
Skills
Health Insurance, Email Marketing, Direct Marketing, Marketing, Marketing Communications, Segmentation, Marketing Strategy, Insurance, B2B Marketing, Medicare, Medicaid
Education
Boston University
Graduate studies, Broadcasting
Connecticut College
Bachelor's degree, Theatre Studies
Ascend Learning September 2015 - Present
Anthem July 2014 - September 2015
Books That Grow January 2014 - July 2014
Booker Software December 2012 - May 2013
Reputation Institute February 2012 - July 2012
Reputation Institute June 2010 - February 2012
Reputation Institute June 2007 - June 2010
Reputation Institute September 2006 - June 2007
Elizabeth Dow, Ltd. August 2004 - September 2006
Skills
Project Management, Market Research, Quantitative Research, Marketing Research, Data Analysis, Management Consulting, Reputation Management, Qualitative Research, Strategy, Analytics, Customer Insight, Cross-functional Team..., Marketing Strategy, Consumer Insights, Financial Services, Research Project..., Segmentation, Marketing, Client Services, CRM, Leadership, Management
Education
Baruch College, City University of New York (CUNY) 2005 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Kentucky Health Benefits Exchange (Kynect) March 2014 - Present
ZirMed March 2010 - March 2014
Anthem January 2007 - March 2010
Anthem October 2003 - January 2006
Skills
Healthcare Information..., HIPAA, Process Improvement, Healthcare, Software Documentation, Project Management, Salesforce.com, Healthcare Management, Software Implementation, Health Insurance, ANSI X12, Customer Service, Customer Satisfaction, Insurance, Employee Benefits, Management, Training
Education
Indiana Wesleyan University 2007 — 2009
Master of Business Administration (MBA), Health Care Management
Bellarmine University 1995 — 1998
Bachelor's degree, Biology, General
Anthem May 2015 - Present
Anthem October 2013 - April 2015
Aetna May 2004 - October 2013
Cognizant Technology Solutions December 2002 - October 2013
Businex Technolgies June 2002 - November 2002
Skills
J2EE Application..., Account Management, Business Development, Application Architecture, Client Relationship..., Proposal Building, Project Management, People Management, Budgeting/ Forecasting, Forecasting, Proposal Writing, Java Enterprise Edition, Management, Global Delivery, CRM, Software Development, Requirements Analysis, Agile Methodologies, SDLC, .NET, Solution Architecture
Education
Birla Institute of Technology and Science, Pilani 2004 — 2005
Master of Science (M.S.), e-Business
Bharathiar University 1998 — 2002
Bachelor of Engineering (B.E.), Computer Science
Anthem December 2014 - Present
Anthem, Inc. December 2014 - Present
g2x Development Services August 2006 - February 2011
Globoforce July 2008 - July 2010
Impress August 2007 - June 2008
HSBC August 2006 - July 2007
Skills
Quality Assurance, Agile, Agile Methodologies, Scrum, SQL, Testing, System Testing, Bugzilla, Test Automation, Subversion, JIRA, Rally, MySQL, Oracle SQL, Fitnesse, VMware Workstation, MS Project, GIS, Manual Testing, Software Quality..., Software Quality Control, SDLC, Requirements Analysis, Black Box Testing, XML, Database Testing, Toad, Squirrel, RDBMS, Software Testing, IBM Rational Tools, UAT
Education
Belarusian State University 2002 — 2007
bachelor, specialist, applied mathematics and informatics
MGVRK 1998 — 2002
Anthem July 2015 - Present
Amerigroup January 2013 - June 2015
Southern Tier HealthLink NY April 2012 - October 2012
Southern Tier HealthLink (STHL) March 2012 - April 2012
Skills
Healthcare Information..., EHR, Epic Systems, HIPAA, EMR, CPOE, HL7, ICD-9, Medical Coding, CPT, Ambulatory, Meditech
Education
Strayer University 2015 — 2017
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Broome Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Health Information Technology, 3.9
Broome Community College 2009 — 2010
Medical Transcription Certificate, Clerical/Healthcare, 4.0
Aspen Dental Management Inc December 2014 - Present
LPF Group October 2012 - October 2014
Tufts University School of Dental Medicine June 2005 - October 2012
DentaQuest June 2003 - October 2012
Delta Dental Insurance Company June 2003 - October 2012
Anthem April 1999 - June 2003
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 1992 - November 1998
Skills
Dentistry, Network Development, Utilization Management, Provider Relations, Public Speaking, Insurance, Managed Care, Medicaid, Health Care Reform, Treatment, Employee Benefits, Change Management, Disability Insurance, Program Management, Long-term Care, Healthcare Information..., Healthcare Consulting, HIPAA, Medicine, Process Improvement, Healthcare, Data Analysis, Peer Mentoring, Credentialing, Surgery, Healthcare Industry, Public Health, Training, Leadership, Underwriting, Healthcare Management, Clinical Research, Provider Networks, Disease Management, Practice Management, EHR, Executive Management, Policy, Performance Improvement
Education
Texas A&M University System Health Science Center- Baylor College of Dentistry 1976 — 1980
DDS, Dental Surgery
Brigham Young University 1970 — 1976
BS, Zoology
United Healthcare March 2015 - Present
UnitedHealthcare August 2014 - March 2015
Anthem October 2012 - July 2014
Anthem August 2011 - October 2012
Mengel, Surdyke, Murphy & Finke Financial Services January 2011 - August 2011
Cornerstone Insurance Group 2008 - December 2010
Anthem 1996 - 2008
Skills
Benefits Administration, Brokers, Claim, Commercial Insurance, Customer Service, Employee Benefits, General Insurance, Health Insurance, Health Savings Accounts, Insurance, Marketing, Medicare, Sales, Underwriting, Managed Care
Education
Bradley University 1992 — 1996
Communications
FamilyCare Health Plans October 2014 - Present
WellPoint/Amerigroup June 2012 - October 2014
Blue Cross Blue Shield of Florida November 2010 - May 2012
Humana October 2008 - July 2010
WellPoint June 2006 - June 2008
Anthem May 2005 - May 2006
Anthem July 2003 - May 2005
Anthem November 1998 - July 2003
Anthem 1995 - 1998
Anthem 1995 - 1998
Skills
Managed Care, P&L, Underwriting, Financial Analysis, Health Insurance, Healthcare Industry, Healthcare, Healthcare Management, Medicare, Strategic Planning, Budgeting, Executive Management, Health Plans, Insurance, Forecasting, Financial Management, Analysis, Employee Benefits, Mergers & Acquisitions, Health Policy, Budgets
Education
Butler University - College of Business Administration 1985 — 1988
MBA, Finance
Ball State University - College of Business 1978 — 1982
BS, Accounting
Center for Creative Leadership
Executive Development
Duke University - The Fuqua School of Business
Executive Development
Indiana University - Kelley School of Business
Executive Development
Northwestern University - Kellogg School of Management
Executive Development
Anthem October 2014 - Present
Revelant Technologies October 2012 - May 2014
ISX Corporation July 2004 - January 2005
Lucent Technologies January 2000 - September 2002
NCS Technologies January 1998 - March 2000
Lucent Technologies March 1998 - September 1998
Satyam Computers January 1996 - December 1997
Skills
Salesforce.com..., Salesforce.com..., Software Development, Software Engineering, C++, Agile Methodologies, XML, Systems Engineering, Software Project..., Windows, Requirements Analysis, Java Enterprise Edition, Linux, Java
Education
Birla Institute of Technology & Science, Pilani 1994 — 1995
Master's degree, Software Systems, 4.0
Birla Institute of Technology & Science, Pilani 1990 — 1993
Bachelor's degree, Museum Studies
Anthem May 2015 - Present
The Casavant Foundation November 2014 - Present
athenahealth September 2014 - May 2015
Cambridge Consultants 2012 - 2014
Bentley University 2009 - 2010
Embry-Riddle Aeronautical University September 2005 - December 2007
Skills
User Experience, Heuristic Evaluation, User Research, User-centered Design, Usability Testing, Task Analysis, Human Computer..., Usability Engineering, Human Factors..., Rapid Prototyping, Information Architecture, Interaction Design, Wireframes, Research, Axure, Wire Framing, User Scenarios, Contextual Inquiry, Social Media, Management, Axure RP, OmniGraffle, Card Sorting, User Journeys, Paper Prototyping, Persona development, JIRA
Education
Bentley University 2009 — 2010
M.S., Human Factors in Information Design, Graduated with Distinction
Embry-Riddle Aeronautical University 2004 — 2009
B.S., Human Factors Psychology, Cum Laude
Semester at Sea 2005 — 2008
Study Abroad Program
Old Town Counseling October 2012 - Present
Anthem August 2011 - Present
Hanover County Community Services July 2007 - August 2011
Skills
Self-esteem, Treatment, Motivational..., Dual Diagnosis, Young Adults, Stress, Post Traumatic Stress, Case Managment, Addiction Recovery, Interventions, EAP, Psychological Assessment, DBT, Career Counseling, Google Groups, Social Services, Grief Counseling, Plannning, Prevention, Therapists, Public Speaking, Community Outreach, Mental Health, Mental Health Counseling, Psychotherapy, Case Management, Group Therapy, Crisis Intervention, Behavioral Health, Program Development, CBT, Teaching, Research, Family Therapy
Education
Virginia Commonwealth University 1999 — 2001
Master of Science (M.S.), Mental Health Counseling/Counselor
University of North Carolina at Greensboro 1988 — 1990
Bachelor of Arts (B.A.), History
Brevard College 1986 — 1988
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
AXA Assistance August 2015 - Present
Anthem August 2013 - August 2015
Towers Watson December 2011 - August 2013
Beachwalk December 2004 - October 2008
United Way Metropolitan Atlanta June 2005 - August 2005
MWH Global September 2001 - December 2004
Education
Emory University - Goizueta Business School 2005 — 2006
MBA, Real Estate, and General Management
Boston College 1995 — 1999
BA, Mathematics
St. Ignatius College Prep 1991 — 1995
Covenant Companies Inc May 2012 - Present
Anthem March 2009 - March 2012
Broker Benefit Services 2004 - 2009
Mealer Custom Homes April 2002 - February 2004
First Baptist Church, Rosharon 1997 - 2002
Skills
Insurance, Relationship Development, Business Relationship..., Account Management, Sales Management, Sales Support, MS Office Suite, Internet, Computer Literate, Team Leadership, Leadership Development, Key Account Management, Sales Account Executive, Pastoral Counseling, Biblical Studies, Youth Ministry, Preaching, Marketing Communications, Leading People, Great People Skills, Team Oriented, Solution Selling, Inter-personal, Health Insurance, Strategic Planning, Leadership, Sales Operations, Disability Insurance, Strategy, Marketing, Management, Microsoft Office, Small Business, Sales Process, Employee Benefits
Education
Baylor University 1991 — 1995
BA, Telecommunications
Alvin High School 1988 — 1991
Diploma
NEPS, LLC February 2010 - November 2012
Shared Technology Services Group June 2004 - May 2010
CIGNA 2001 - 2003
Anthem 1999 - 2000
Concord Group Insurance 1998 - 1999
ISI Systems, Inc 1981 - 1998
CGI Systems Inc (aka ISI Systems Inc.) 1981 - 1998
Skills
xPression
Education
New Hampshire Community Technical College 2000 — 2002
Certificate, Internet Development
University of Massachusetts Lowell 1987 — 1990
M.S., Computer Science
University of Massachusetts Boston 1974 — 1977
BA, Psychology
Bristol Community College 1972 — 1974
AS, Mental Health
Accenture January 2015 - Present
HealthEdge January 2011 - September 2014
Insight Global November 2010 - January 2011
COMSYS July 2010 - September 2010
Kocsis Consulting Group March 2010 - May 2010
Perficient January 2010 - January 2010
Computer Sciences Corporation 2007 - 2009
AMSplus 2005 - 2006
CBA/EBPA 2005 - 2005
Anthem 1989 - 2004
Skills
Requirements Analysis, Integration, Analysis, Testing, Customer Relations, Planning, Management Consulting, Business Process, Windows, Consultancy, Professional Services, Business Analysis, Documentation, Healthcare, Problem Solving, SDLC, Software Project..., Business Intelligence, Business Process..., Software Documentation, Requirements Gathering, Process Improvement, Program Management, IT Strategy, Consulting
Education
Boston University
Bachelor's Degree, Finance and International Management
Boston University Questrom School of Business
BSBA, Finance & International Management
The George Washington University - School of Business
Master's Certificate, Project Management
Habif, Arogeti & Wynne,LLP July 2015 - Present
KPMG July 2014 - Present
Rothstein Kass October 2013 - June 2014
Rothstein Kass April 2011 - September 2013
EisnerAmper LLP May 2006 - April 2011
Project Control Companies, Inc. September 2004 - May 2006
Anthem June 2000 - September 2004
Skills
Internal Controls, Internal Audit, Corporate Governance, Operational Assessment, Operational Risk..., Operational Streamlining, Financial Controls..., IT Audit, IT Operations, Certified Information..., Compliance Management, Risk Analysis, Enterprise Risk..., Risk Mitigation, SAS70 / SOC Reporting, Business Process..., Process Mapping, Project Management, Management Consulting, People Management, Interviewing, Contract Negotiation, System Implementation..., Disaster Recovery..., Policy/Procedure..., Project Planning, Budgeting, Property & Casualty..., Health Insurance, Banking, Alternative Investments, Fund Administration, Manufacturing, Pharmaceuticals, Auditing, Analysis, Disaster Recovery, Management, Risk Management, Budgets, System Monitoring, Pharmaceutical Industry, Interviews, CISA, Risk Assessment, Sarbanes-Oxley Act, SEC filings, Process Improvement, SAS70, Business Process
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2001 — 2003
MBA, Concentration in Management, 3.76/4.0
Bentley University 1996 — 2000
Bachelors of Science, Accounting Information Systems, 3.57/4.0
New England Joint Enterprise (prescription drug plan) January 2010 - Present
WellPoint November 2005 - June 2008
WellPoint May 2002 - November 2005
Anthem October 2000 - February 2002
Health Force May 1996 - October 1999
Health Force 1998 - 1999
Skills
Process Improvement, Management, Strategic Planning, Strategy, Mergers & Acquisitions, Marketing, Analytics, Analysis, Leadership, Coaching
Education
Boston University Questrom School of Business 1986 — 1988
MBA, Health Care
University of Pennsylvania 1980 — 1983
BA, Economics
Choate Rosemary Hall 1978 — 1980
Anthem May 2012 - Present
Aon Hewitt March 2010 - May 2012
Hewitt Associates May 2007 - March 2010
BellSouth 1994 - 2007
AT&T 1994 - 2007
Skills
Strategy, SaaS, Benefits Administration, Employee Benefits, Leadership, Human Resources, Outsourcing, Consulting, Business Strategy, Coaching, Business Development, New Business Development, Cross-functional Team..., Business Analysis, Deferred Compensation, Team Leadership, CRM, Acquisition Integration, Vendor Management, Program Management, Strategic Planning, Management, Sales, Health Insurance, Account Management, Analysis, Budgets, Business Process..., Change Management, Employee Engagement, Executive Management, Management Consulting, Mergers, Onboarding, PeopleSoft, Process Improvement, Project Management, Recruiting, Risk Management, Talent Acquisition, Talent Management, Team Building, Insurance
Education
Birmingham School of Law 1998 — 2001
JD
University of Alabama at Birmingham 1993 — 1995
M.Acc., Accounting
Birmingham-Southern College 1988 — 1992
Bachelor of Science, Accounting
Anthem October 2011 - Present
Anthem June 2011 - September 2011
University of Cincinnati September 2010 - June 2011
Deloitte June 2008 - September 2010
Tata Iron & Steel Company May 2007 - June 2007
Skills
Data Analysis, SAS, Strategy, SQL, Access, Business Analysis, Data Mining, Project Management, Requirements Gathering, Program Management, Visio, Requirements Analysis, MS Office Suite, ACL, Data Manipulation, SDLC, Quality Assurance, Requirement..., Access Lists, Microsoft SQL Server, Database Design, Microsoft Office, Analytics, Lean Initiatives, Requirements..., Systems Analysis, Agile Methodologies, Scrum
Education
University of Cincinnati College of Business 2010 — 2011
Master's Degree, Information Systems, GPA - 3.7
Birla Institute of Technology 2004 — 2008
Engineer's Degree, Electronics & communication, CGPA equivalent - 89.2%
Loyola School, Jamshedpur 2002 — 2004
High School, Science, 94%
Rajendra Vidyalaya 1989 — 2002
ICSE, Major in science, 93%
Passport Health Plan June 2012 - Present
Louisville Water Company March 2010 - June 2012
WellPoint July 1985 - December 2009
Wellpoint, Inc. January 2007 - April 2008
Wellpoint, Inc. December 2003 - January 2007
Wellpoint, Inc. March 1998 - December 2003
Anthem July 1985 - March 1998
Skills
Financial Reporting, Internal Controls, Financial Analysis
Education
Bellarmine University 1982 — 1986
BS, Accounting
Thomas Jefferson High School 1973 — 1976
National City Insurance Group October 1997 - Present
Anthem October 1994 - October 1997
Education
Bellarmine University 1980 — 1983
Secondary Education, Mathematics
RowdMap May 2014 - Present
Health Dialog December 2007 - April 2014
Health Dialog June 2005 - November 2007
Health Dialog December 2001 - May 2005
Anthem 1995 - 2001
Anthem 1995 - 1997
State of Maine 1994 - 1995
Skills
Disease Management, Public Health, Healthcare, Clinical Research, Health Policy, Medicare, Program Management, Shared Decision Making, Informatics, Clinical Data Management, Program Development, Data Analysis, Population Health, Epidemiology, Environmental Health, Behavior Change, Predictive Modeling, Health Economics, Clinical Development, Leadership, Healthcare Information..., Healthcare Management, Managed Care
Education
Boston University 1992 — 1994
MPH, Environmental Health, Epidemiology, Biostatistics
Bates College 1981 — 1985
B.A., Psychology, Spanish
New England Epidemiology Institute
Summer Program, 1993
Allegion, PLC June 2013 - Present
Freelance Business Development Consulting June 2011 - Present
Lee & Ryan May 2012 - April 2013
FICO March 2003 - May 2011
FICO April 2008 - July 2010
Steitz Consulting July 2000 - October 2003
AdminaStar Federal January 1996 - July 2000
Anthem November 1994 - January 1996
Skills
Technical Writing, Contract Management, RFP, Sales Operations, Operations Management, CRM, Project Management, Relationship Management, Selling Skills, Business Requirements, Business Analysis, Business Strategy..., Solution Selling, Strategic Partnerships, SharePoint, Problem Solving, Cross-functional Team..., Business Development, Proposal Writing, Leadership, Management, Sales Process, Selling, Sales Management, Sales, Program Management, Strategy, Competitive Analysis, Account Management, Business Strategy, Budgets, Direct Sales, Analytics, Marketing Strategy, Training, Analysis, Marketing, Professional Services, Telecommunications, Consulting, Business Intelligence
Education
Bellarmine University 1996 — 1998
Integrated MBA, Coursework toward MBA
Pittsburg State University 1982 — 1985
BBA, Marketing
Humboldt High School 1978 — 1983
High School Diploma, General Studies, Honors Level
Cognizant Technology Solutions June 2011 - Present
UnitedHealthcare December 2006 - February 2011
Aetna June 1999 - October 2006
Prudential Healthcare January 1996 - January 1999
Anthem January 1991 - January 1996
Skills
Insurance, Team Building, Strategic Planning, Leadership, Risk Management, Project Management, Program Management, Cross-functional Team..., Management, Training, Project Planning, Business Analysis, Budgets, Change Management, Health Insurance, Management Consulting, Operations Management, Team Management, Strategy, Process Improvement, New Business Development, Vendor Management, Negotiation, Human Resources, Account Management, Analysis, HMO, Business Strategy, Medicare, Customer Service, Outsourcing, Coaching, Claim, Talent Management, CRM, Performance Management, Sales, Business Planning, Six Sigma, Sales Management, Healthcare, Recruiting, Business Process..., Business Development, Call Center, Marketing, Contract Negotiation, Executive Management, Team Leadership, Leadership Development
Education
Bowling Green State University 1983 — 1985
MBA, Marketing; Management Information System
Anthem 2009 - Present
Capital One Bank 2008 - 2009
Wachovia Securities 2008 - 2008
Capital One 1999 - 2008
Circuit City 1997 - 1999
Electronic Data Systems 1989 - 1997
New Focus, Here's Life Inner City, Campus Crusade for Christ 1986 - 1989
Andersen Consulting 1983 - 1986
Skills
Vendor Management, SDLC, Business Analysis, Visio, Process Improvement, PMP, Requirements Analysis, SharePoint, Requirements Gathering, Program Management, Project Portfolio..., Enterprise Architecture
Education
University of Richmond 2012 — 2016
Master's degree, Liberal Arts
The George Washington University 1999 — 2003
Masters Certificate, IT Project Management
Baylor University 1979 — 1983
BA, Business / Computer Science
Anthem Blue Cross & Blue Shield of Maine April 2008 - Present
Anthem September 2004 - April 2008
Anthem July 2003 - September 2004
Anthem July 2002 - June 2003
AT&T June 1999 - December 2001
Skills
Health Insurance, Healthcare, Process Improvement, Insurance, Strategic Planning, Forecasting, Managed Care, Medicare, Data Analysis, Marketing, Finance, Leadership, P&L Management, Underwriting, Executive Management, Employee Benefits, Analysis, Cross-functional Team..., HIPAA, Vendor Management, Team Building, Medicaid, Strategy, Business Process..., Call Centers, Business Analysis, Financial Analysis, Account Management, Healthcare Industry, Analytics, Access, Mergers & Acquisitions, Competitive Analysis, Management, Health Policy, Risk Management, Change Management, Program Management
Education
Boston University Questrom School of Business 1998 — 1999
MS, MIS
Boston University - School of Management 1995 — 1999
MBA
University of New Hampshire -- Peter T. Paul College of Business and Economics 1985 — 1989
BS, Business Admin
Anthem June 2015 - August 2015
Unity Care May 2013 - February 2015
Education
Bellarmine College Preparatory 2009 — 2013
University of Washington
Communication, General
Mercer June 2013 - Present
Blackstone March 2011 - October 2012
Anthem August 2006 - January 2010
Lumenos April 2003 - August 2006
CIGNA November 1995 - April 2002
Hewitt Associates LLC November 1991 - October 1995
Travelers January 1987 - November 1991
Skills
Health Insurance, Employee Benefits, Managed Care, Healthcare, Health Savings Accounts, Insurance, Underwriting, Account Management, Healthcare Industry, Business Development, Leadership, New Business Development, Strategic Planning, Marketing, Management, Selling, Human Resources, Management Consulting, Assurance
Education
Bowdoin College 1981 — 1985
Bachelor of Arts (B.A.), Political Science and Government
Avon Old Farms School
Anthem September 2010 - Present
Four Star LLC January 2007 - August 2008
Graphic Spot January 2005 - March 2006
Glamour Kicks December 2003 - November 2004
The American School September 2003 - November 2003
Comp-Tech June 2003 - September 2003
Skills
Market Research, Marketing, Customer Service, Advertising, Microsoft Excel, PowerPoint, Microsoft Word, Market Planning, Brand Management, Sales, Pricing, Management, Workshop Facilitation, Sales Management, Lotus Notes, Marketing Strategy, Analysis, Medicare, Data Analysis, Leadership
Education
Texas A&M University 2014 — 2016
Master of Business Administration (M.B.A.), Health Care Management/Marketing
The University of Texas at Arlington 2007 — 2009
BBA, Marketing, Graduated with honors
Bossier Parish Community College 2004 — 2005
Associates, General Sciences, Graduated with honors
Anthem May 2015 - Present
Anthem, Inc. October 2011 - May 2015
Northrop Grumman Information Systems February 2002 - October 2011
EOS International 1991 - 2001
Skills
Quality Assurance, Configuration Management, CMMI, Testing, Software Development, Project Management, Scrum, SDLC, Management, Business Process..., Process Improvement, Six Sigma, Microsoft SQL Server, Databases, Cross-functional Team..., Program Management, SQL, Enterprise Architecture, Requirements Analysis, DoD, Integration, Requirements Management, Software Engineering, Disaster Recovery, PMP
Education
Boston College 1984 — 1988
Bachelor of Arts (B.A.)
Anthem August 2013 - Present
United Health Group, WellMed Medical Management, Citrus Health Care February 2008 - August 2013
Wilson McClure Exterior Design May 2007 - December 2007
Skills
Provider Relations, Medicare, Healthcare, Business Analysis, Microsoft SQL Server, SharePoint, Microsoft Office, Provider Network..., Healthcare Analytics, Health Trio, Quest Analytics, GeoNetworks/GeoAccess, Provider Networks, SAS, Healthcare Industry, Managed Care, Network Development, Healthcare Information..., HIPAA
Education
Birmingham-Southern College 2003 — 2007
Bachelor's degree, Business Administration
Anthem June 1998 - Present
Skills
Underwriting
Education
Binghamton University
B.S. Management, Finance
Pace University - Lubin School of Business
MBA, Finance
Health Care Service Corporation (HCSC) April 2015 - Present
Kolak Consulting January 2014 - April 2015
Anthem September 2000 - November 2013
Kolak Consulting 1999 - 2000
Specialty Care Systems 1995 - 2000
Rush University 1985 - 1999
Cardiac Alliance, Inc 1990 - 1995
Skills
Medicare, Healthcare Management, Healthcare, Managed Care, Leadership, Disease Management, EHR, Insurance, Health Insurance, Employee Benefits, HIPAA, Cross-functional Team..., Utilization Management, Process Improvement, Health Policy, Medicaid, Quality Improvement, Team Building, Case Managment, Clinical Research, Healthcare Information..., Healthcare Industry, Provider Relations, Strategic Planning, Program Management, Healthcare Consulting, Management
Education
Benedictine University
MSN, Nursing
Madonna HS
Rush University
Anthem 2010 - Present
Healthcare Insight 2007 - 2010
Convergys 2006 - 2007
dbaDIRECT, Inc. 1999 - 2006
Prime Business Solutions, Inc. 1995 - 1999
Prime Succession, Inc. 1993 - 1995
Skills
Data Warehousing, SDLC, ETL, Data Modeling, Microsoft SQL Server, Visio, SSIS, SharePoint, Databases, SQL, DB2, Database Design, T-SQL, Oracle, Business Intelligence, Disaster Recovery, SQL Tuning, Performance Tuning, Unix, Database Administration, ITIL
Education
University of Utah 1993 — 1995
Bachelor of Science (BS), Accounting
Brigham Young University 1989 — 1993
Electrical and Electronics Engineering
Sullivan County District Attorney's Office June 2015 - July 2015
Envision Excellence, LLC October 2009 - August 2014
Anthem October 2007 - August 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Customer Service, Team Building, Public Speaking, Legal Research, LexisNexis, Westlaw, Legal Writing
Education
Brooklyn Law School 2014 — 2017
Juris Doctor (J.D.)
State University of New York at New Paltz 2010 — 2013
Bachelor's Degree, English, summa cum laude
Anthem July 2006 - Present
EDS Group February 2003 - February 2004
UHS November 2000 - December 2001
Intracorp November 1999 - October 2000
Skills
Utilization Management, Nursing, HEDIS, Case Management, Nursing Administration, Discharge Planning, Nurse Auditor, Healthcare, Medicaid, Utilization Review, Managed Care, Case Managment, Hospitals, Healthcare Information..., Medicare, Inpatient, Healthcare Consulting, Healthcare Management
Education
Bowling Green State University
Coursework in Business Admin
Lakeland Community College
Associate Degree Nursing
Toledo Botanical Garden 2015 - 2015
Miami Whitewater United Methodist Church January 2011 - June 2013
Masters Pharmaceutical Inc February 2011 - April 2012
Fifth Third Bank June 2007 - June 2008
Fifth Third Bank June 2007 - June 2008
Fidelity Investments (Veritude) 2006 - 2006
Anthem December 1997 - April 2005
Paragon Health System 1997 - 2001
Matrixx Marketing 1996 - 1997
Sentry Insurance 1995 - 1996
Skills
Management, Leadership, Training, Banking, Customer Service, Account Management, Securities, Sales, Marketing Strategy, Team Building, Call Center, New Business Development, Sales Management, Insurance, Microsoft Office, Health Insurance, Personal Lines Auto, Property & Casualty..., Internet Banking, Defined Contribution, Ministry Leadership, Insurance Claims, Claims Resolution, Claims Review, Community Outreach
Education
University of Toledo 1987 — 1987
Business Adminstration
Bowling Green State University 1978 — 1981
E.L. Bowsher High School
Tendercare Home Health Services, Inc. October 2013 - Present
Anthem October 2012 - Present
CarDon and Associates June 2012 - October 2012
St. Vincent Hospital December 1999 - May 2012
Crystal Care Home Health June 2001 - June 2002
Indiana University Health May 1996 - December 1999
Westview Hospital May 1993 - May 1996
Becklund Home Health September 1989 - May 1993
Skills
CPR Certified, ACLS Certified, previous TB..., previous Chemotherepy..., Co-Chair of Shared..., Certified in End of..., Preceptor Instructor, Completed Clinical..., Certified Hospice and..., Nursing, ACLS, Cpr Certified, Hospitals, Home Care, Palliative Care, Patient Education, Healthcare, Medical/Surgical, BLS, Patient Safety, Healthcare Management, Acute Care, Inpatient, Patient Advocacy, Medical-Surgical, Pediatrics
Education
Bethel University 1991 — 1993
Bachelor's degree, Registered Nursing/Registered Nurse
Northwestern College 1989 — 1991
Anthem April 2014 - July 2015
MetroPlus Health Plan April 2012 - April 2014
Health Plus June 2011 - March 2012
Skills
Managed Care, Disease Management, Microsoft Excel, Case Management, Microsoft Word, Time Management, PowerPoint, Medical Terminology, Social Networking, Microsoft Office, Team Leadership, ICD-9, Insurance, Access, Reuters, Interpersonal Skills, Multitasking Skills, ICD-9 coding, Managed Long Term Care, Superior organizational..., CPT-4 codes, Microsoft Access, Virtual Collaboration, Workflow Diagrams, Cultural Awareness, Healthcare, Medicaid, Utilization Management, Training, outpatient coding, Public Health, Team Building, Problem Solving, Customer Service, DME coding, Medicare
Education
Baruch College 2008 — 2013
Bachelor of Arts (BA), Sociology
Anthem June 2014 - Present
AMERIGROUP / APPLEONE October 2013 - June 2014
MDV NASH FINCH / APPLEONE May 2013 - August 2013
ABLE TOWING INCORPORATED August 2011 - March 2013
WELLPOINT / AEROTEK November 2010 - May 2011
Skills
Proficient in use of..., Types 45 wpm, 10 key by..., Extensive working...
Education
Southern New Hampshire University 2015 — 2017
Associate's degree, General Studies/Business
Norfolk State University 2009 — 2009
Medical Billing and Coding
Bauder College 2002 — 2003
Medical/Clinical Assistant
Ensign Group, Inc. - Atlantic Memorial May 2015 - Present
VanDorpe Chou & Associates, Engineering September 2014 - December 2014
Anthem April 2014 - September 2014
North Star Health Care April 2012 - August 2012
US Education Center June 2010 - July 2012
Jay Chen Congressional Campaign March 2011 - May 2011
East LA Auto Auction April 2010 - August 2010
Skills
Public Speaking, Social Networking, Microsoft Office, Microsoft Word, Leadership, Art, Microsoft Excel, Editing, Event Planning, Creative Writing, Facebook, Marketing, Student Leadership, Sales, Social Media, English, Photography, Research, Teamwork, Critical Thinking, Time Management, Community Outreach, Team Leadership, Academic Tutoring, Public Relations, Photoshop, Communication, Blogging, Social Media Marketing, Committed to..., Articulate Communicator, Highly motivated..., Team Building, Fundraising, Teaching English as a..., InDesign, Event Management, Adobe Creative Suite, Illustrator, Graphic Design, Advertising, Copywriting, Newsletters, Nonprofits, Politics, Website Development, Presentations, Organization, Interior Design, Interpersonal...
Education
Brigham Young University 2011 — 2015
Bachelor of Arts (B.A.), Public Relations
Brigham Young University 2011 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Anthem May 2015 - Present
CommScope September 2014 - March 2015
Deloitte May 2014 - September 2014
Motorola Mobility May 2012 - May 2014
Motorola May 2012 - May 2014
Motorola August 2012 - March 2014
Motorola Mobility December 2011 - June 2012
Walgreens September 2011 - December 2011
Make-A-Wish Foundation of Illinois August 2010 - December 2010
Knowledge Learning Corporation February 2008 - July 2009
Skills
Raiser's Edge, Lotus Notes, Microsoft Office 2010, Microsoft Office 2007, Taleo, Google Mail, Docs,..., Public Speaking, Calendars, Office 2010, Human Resources, Talent Acquisition, Recruiting, New Hire Orientations, Management, Temporary Placement, Hiring, Time Management, College Recruiting, Applicant Tracking..., Employee Relations, Internet Recruiting, Job Fairs, HRIS, Microsoft Office, Onboarding, Interviews, Training, Sourcing
Education
University of Illinois at Chicago 2009 — 2011
Bachelor of Arts (B.A.), English Language and Literature/Letters
Bradley University 2003 — 2007
Pursued Bachelor of Science, English/Language Arts Teacher Education
The Francis E Parker Memorial Home November 2014 - Present
Emka Home Care 2014 - December 2014
Home Instead Senior Care July 2013 - December 2013
Garden Homes November 2009 - October 2011
Jipp & Tannenbaum LLC February 2007 - April 2007
ADT November 2004 - March 2006
Macy's March 2004 - October 2004
Anthem March 1991 - 2001
Skills
Customer Satisfaction, Healthcare, Health Insurance, Rentals, Cosmetology, Invoicing, Customer Service, Leases, Medical Terminology, New Business Development, Administrative..., Home Care, Medication..., Call Centers, Wound Care, Medical Billing, Medicare, Patient Advocacy, Medical Records, Training, HIPAA, Data Entry, Time Management, Insurance, Telephone Skills, Outlook, Customer Retention, Vital Signs, Cpr Certified, Hospitals, Nursing Care, Social Media, Patient Safety, Healthcare Management, Nursing
Education
Brookdale Community College
Nursing Education
Brown-Forman 2005 - Present
TechRepublic 1998 - 2005
Ziff-Davis Publishing 1994 - 1998
Anthem 1990 - 1994
Ernst & Young 1987 - 1990
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Accounting, Financial Accounting, Finance, Strategic Financial..., Business Strategy, Business Analysis, Business Process..., Microsoft Office, SAP, Salesforce.com, Project Management, Budget Process, Product Launch, Product Marketing, Operations Management, Account Reconciliation, Auditing, Marketing Strategy, Process Flow, Analytics
Education
University of Louisville 1989 — 1992
Master of Business Administration (MBA), Finance and Marketing
Bellarmine University 1983 — 1987
Bachelor of Arts (B.A.), Accounting and Computer Science
Batesville Casket Company June 2014 - Present
Anthem August 2013 - April 2014
Blue 7 Marketing January 2013 - May 2013
Skills
Sales, Customer Service, Marketing, Customer Retention, Health Insurance, Direct Sales, Sales Presentations, Sales Management, New Business Development, Strategic Planning, Marketing Strategy
Education
Bellarmine University 2009 — 2013
Bachelor of Arts (BA), Organizational Communication, General
Elder High School 2005 — 2009
Diploma
Patient Advocates, LLC June 2013 - Present
Self-employed May 2011 - June 2013
Taggart Insurance September 2006 - April 2011
HofgardBenefits February 2003 - August 2006
Anthem 1996 - 2002
Skills
Health Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Dental Insurance, Group Insurance, Section 125...
Education
Bates College 1970 — 1974
Bachelor's degree, History
Anthem March 2015 - Present
Nicholas Production Group, LLC November 2012 - March 2015
Activision / Blizzard March 2011 - October 2012
Guerrilla Games - Sony Computer Entertainment Europe August 2009 - March 2011
Codemasters September 2006 - May 2009
Codemasters May 2006 - August 2007
Full Sail, Real World Education August 2004 - March 2006
Intellapoint, Inc. June 2000 - March 2002
CompuCom Systems, Inc. April 1999 - May 2000
CompuCom Systems, Inc. May 1998 - March 1999
Skills
Video Games, Game Development, PS3, Animation, Xbox 360, Game Design, Computer Games, Team Leadership, Project Planning, Outsourcing Management, Creative Direction, Maya, Motion Capture, Level Design, Casual Games, Mobile Games, Scrum, Gameplay, Multiplayer, Visual Effects, Game Mechanics, MMO, Scripting, Perforce, 3D, Social Games, Online Gaming, Quality Assurance
Education
University of Southern California 1987 — 1991
B.A., Clinical Psychology
Biola University 1991 — 1993
M.A., Counseling Psychology
Full Sail University 2002 — 2004
A.S., Computer Animation
Anthem August 2013 - Present
All American Dish March 2013 - June 2013
DAL Global Services, LLC May 2009 - February 2013
Staffworks January 2008 - March 2009
AT&T Mobility August 1998 - June 2007
BMW of North America September 1997 - May 1998
Minolta Business Systems June 1996 - August 1997
Avis Car Rental/National Car Rental July 1987 - June 1996
Avan Candy and Tobacco April 1986 - July 1987
United States Tobacco August 1985 - April 1986
Skills
Customer Service, Troubleshooting, Call Center, Account Management, Management, Training, Outlook, Retail, Customer Satisfaction, Customer Experience, Team Building, CRM, Access, Sales, Salesforce.com, Call Centers, Microsoft Excel, Microsoft Word, Inventory Management, Customer Retention, Human Resources, Time Management, Leadership, Process Improvement, Team Leadership, Selling, Coaching, Operations Management, Vendor Management, Budgets, Process Scheduler, Recruiting, Software Documentation, Analysis, Microsoft Office, Program Management, Strategic Planning, Performance Management, Employee Relations, PowerPoint, Contract Negotiation, Project Management
Education
Bradley University 1980 — 1982
History
Western Connecticut State University 1977 — 1980
History
Ridgefield High School 1972 — 1976
High School Diploma, General
Anthem September 2010 - Present
HHC November 2009 - September 2010
Deloitte & Touche September 2007 - November 2009
Skills
Financial Reporting, Auditing, Accounting, SEC filings, GAAP, Internal Controls, Access, External Audit, Financial Analysis, Sarbanes-Oxley, Internal Audit, Sarbanes-Oxley Act, CPA, Financial Accounting, Financial Statements, Finance, Variance Analysis, US GAAP, General Ledger
Education
Binghamton University - School of Management 2003 — 2007
BS, Accounting
Yale New Haven Health System February 2003 - Present
Yale New Haven Health System March 2012 - December 2013
PricewaterhouseCoopers July 1999 - February 2003
Anthem March 1997 - July 1999
Blue Cross Blue Shield of Massachusetts 1992 - 1995
Skills
Accounting, Medicare, Epic Systems, Healthcare, Healthcare Management, Hospitals, Budgets, HIPAA, Healthcare Information..., Financial Analysis, Financial Reporting, Process Improvement, Revenue Cycle, Analysis, Medicaid
Education
Quinnipiac University - School of Business 1995 — 1997
MBA, Accounting
Boston University 1985 — 1989
BS, Business
Amity High
Anthem March 2013 - Present
Anthem August 2009 - March 2013
Humana November 2008 - August 2009
Humana November 2007 - November 2008
The Locker Room February 2005 - May 2007
Skills
Medicare, Health Insurance, Leadership, Medicaid, HMO, Competitive Analysis, Software Documentation, Employee Benefits, Healthcare, Process Improvement, Account Management, Strategy, Insurance, Healthcare Industry, Product Development, Managed Care, Management, Pricing, Segmentation, Sales, Market Analysis
Education
Bellarmine University 2008 — 2010
Masters, M.B.A.
Ball State University - College of Business 2003 — 2007
Bachelors, Economics
Anthem September 2000 - Present
Skills
Insurance, Health Insurance, Claim, Healthcare, Managed Care
Education
Bowling Green State University 1995 — 1999
Bachelor of Fine Arts (BFA), Creative Writing
Groveport Madison High School 1991 — 1995
St. Vincent Hospital March 2013 - Present
Eli Lilly and Company April 2001 - January 2012
Anthem June 1994 - April 2001
Wabash Valley Power June 1992 - June 1994
Skills
Records Management, Microsoft Office, Appointment Scheduling, Lotus Notes, Microsoft Outlook, Travel Management, Procure to Pay, Medical Supplies, Office Supplies, Facilities Management, Travel Expenses, Staff Mentoring, Event Plann, Medical Ter, Telephone Skills, Office E, Privacy Policies, Outlook, Confidentiality, Administrative..., Office Equipment, Travel Arrangements, Medical Equipment, Office Administration, Office Management, Procure-to-Pay
Education
IUPUI 2010 — 2011
Brescia University 1985 — 1987
CSD/Education
JPMorgan Chase February 2011 - Present
Verizon September 2006 - February 2011
Anthem July 2004 - June 2006
HP January 2004 - June 2004
California Department of Education (CDE) January 2002 - December 2003
Los Angeles World Airports (LAWA) December 2000 - November 2001
Latham & Watkins February 2000 - November 2000
Education
Bharathidasan University 1987 — 1992
M.S.C, Computer Science
Towers Watson May 2015 - Present
Anthem 1996 - 2002
MCI Communication Corp 1993 - 1996
Westinghouse Communications Software Inc. /Commware June 1990 - February 1993
Skills
C#, SQL, Visual Studio, .NET, HTML5, Testing, Systems Analysis, CSS, IT Project Lifecycle, Bootstrap, ASP.NET MVC, SDLC, COBOL, VSAM, CICS, JCL, Telecommunications, Unix, ISPF, TSO, ICD-10, Medical Coding, Microsoft Excel, Medical Terminology, Healthcare Information..., Microsoft Word, Mainframe Assembler...
Education
Concordia University-St. Paul 2015 — 2015
Coding Boot Camp, C#, Visual Studio
Saint Paul College 2012 — 2014
Health Information/Medical Records Technology/Technician
New York University
Diploma, Computer Programming
State University of New York at Binghamton
Bachelor of Science, Managemement
Software Information Systems, LLC November 2014 - Present
Fifth Third Bank October 2007 - November 2014
IBM Global Services 2000 - 2007
Indecon, Inc. August 1998 - August 2000
Square D Company 2000 - 2000
Anthem 1998 - 2000
Indecon Solutions 1998 - 2000
IBM Global Services September 1995 - August 1998
Alternative Resources Corporation 1995 - 1997
Skills
Disaster Recovery, Scripting, AIX, HACMP, Virtualization, HMC, Unix, System Administration, Storage, High Availability, IBM HTTP Server, Storage Area Networks, EMC Storage, AIX Administration, pSeries, Operating Systems, Unix Shell Scripting, LPAR, TSM, Servers, Websphere, Hardware, IBM AIX
Education
Bowling Green State University 1985 — 1989
University of Cincinnati-Raymond Walters College
Rutgers University May 2011 - August 2012
Anthem August 2010 - May 2011
Mercer Health & Benefits March 2009 - August 2010
Mercer May 2005 - March 2009
Skills
Healthcare, Event Planning, Health Insurance, Employee Benefits, Health Care Reform, Managed Care, Customer Service
Education
Rutgers, The State University of New Jersey-New Brunswick 2011 — 2012
B.S.N, Nursing
Bowling Green State University 2000 — 2002
M.Ed. in Developmental Kinesiology, Exercise Psychology
Bowling Green State University 1996 — 2000
B.S. in Education, Sport Management, Journalism
Anthem October 2013 - Present
University of Chicago August 2008 - April 2014
Toastmasters International 2013 - 2014
WellPoint September 2011 - October 2013
Health Dialog February 2003 - September 2011
Giant Eagle 1999 - 2000
Highmark Blue Cross Blue Shield 1993 - 1998
Skills
Program Evaluation, Randomization, Clinical Study Design, Clinical Trials, Direct Marketing, SAS programming, SQL, Cross-functional Team..., Mentoring, IVR, Retail Marketing, Grocery Industry, Healthcare, Propensity Modelling, CHAID, Predictive Analytics, Program Management, Data Analysis, Analytics, Non-profits, SAS, Nonprofits, Disease Management, Statistical Modeling, Statistics, Program Development, Epidemiology, Public Health, Health Economics, Management, Healthcare Information..., Strategic Planning, Analysis, Leadership, SAS Programming
Education
University of North Carolina at Chapel Hill 1989 — 1992
ABD, Sociology
University of Chicago 1985 — 1989
Bachelor of Arts (B.A.), Sociology
Boston Latin School 1981 — 1985
Anthem December 2013 - Present
WellPoint 2003 - Present
Anthem Blue Cross and Blue Shield 2003 - 2005
Cintech Solutions 1998 - 2003
U.S.Water LLC 1997 - 1998
Skills
Health Insurance, Marketing Strategy, Marketing, Insurance, Strategic Planning, Integrated Marketing, Marketing Communications, Account Management, Marketing Research, Email Marketing, Marketing Management, Direct Marketing, Lead Generation, Competitive Analysis, Analytics, Leadership, Management, Managed Care
Education
Bowling Green State University 1993 — 1997
BAC, Public Relations, Communication and Marketing
SGI June 2010 - July 2011
SGI June 2010 - June 2011
Anthem August 2009 - February 2010
Anthem August 2009 - February 2010
Calderon Textiles December 2007 - March 2009
Calderon Textiles December 2007 - March 2009
Norwood Promotional Products April 2007 - November 2007
Bensussen, Deutsch & Associates September 2003 - February 2007
Bensussen Deutsch & Associates 2003 - 2007
Education
Ball State University 1992 — 1996
Bachelor of Science, Journalism
Ball State University
Obtained Bachelor of Science, Journalism
Super Deuce Racing LLC January 2010 - Present
Availity June 2008 - Present
PricewaterhouseCoopers 2005 - April 2008
RealMed Corporation 2000 - 2005
Xerox Connect / XL Connect / The Future Now 1997 - 2000
Xerox Connect 1997 - 1999
Anthem 1992 - 1997
Gaerte Engines 1991 - 1992
General Telephone and Electronics 1984 - 1991
Skills
SDLC, Product Management, Integration, Account Management, Telecommunications, Project Management, Strategic Planning, Product Development, Business Development, Leadership, Program Management, Marketing
Education
Penn State University 1982 — 1984
MBA, Marketing
Binghamton University 1976 — 1981
BA, Psychology
Day Kimball Hospital December 2009 - Present
Anthem 1993 - 1998
Garcia & Ortiz, PA 1987 - 1992
Education
Bentley University 1972 — 1975
Bachelor of Science (BS), Computer Systems
Southern Connecticut State University
LexisNexis April 2005 - Present
Fifth Third Bank 2002 - 2005
Anthem 1999 - 2003
Skills
Integration, Apache Tomcat and Web, Shell Scripting, Git, Jenkins, Rundeck, Linux, Cloud Computing, Python, Web Services, ClearCase, WebSphere Application..., Solr, Java, Agile Methodologies, DevOps, Continuous Integration, Continuous Delivery, Ruby
Education
Boston University 2007 — 2009
MS, Project Management
University of Massachusetts Lowell 2005 — 2007
BS, Computer Science
Tri-State University 1990 — 1995
Computer Science
Anthem
Skills
Account Management, Health Insurance, Insurance, Customer Service, Sales
Education
Bowling Green State University
Anthem April 2013 - Present
Continuum Health Partners August 2008 - March 2013
WeiserMazars LLP September 1999 - July 2008
Education
City University of New York-Baruch College 1992 — 1996
BBA, Computers Information Systems
Anthem August 2015 - Present
IPRO July 2012 - July 2015
IPRO February 2011 - July 2012
New York Organ Donor Network February 2010 - February 2011
New York University June 2008 - February 2010
Association of British Insurers September 2003 - June 2006
Skills
Statistics, SAS Programming, SPSS, Stata, Statistical Modeling, Healthcare, Managed Care, Quality Improvement, Performance Improvement, Survey Design, Survey Research, Databases, Data Analysis, SAS, Access, Research
Education
Baruch College, City University of New York (CUNY) 2006 — 2008
Master’s Degree, Statistics
Brunel University London 1997 — 2002
Bachelor of Applied Science (BASc), Mathematics and Statistics
ARAG November 2014 - Present
Specialty Care Management November 2013 - November 2014
UnitedHealthcare Specialty Benefits - Minnetonka, MN 2007 - February 2013
UnitedHealthcare Dental 2006 - 2007
LifeEra UnitedHealthcar 2004 - 2006
GlobalCare, Inc 2003 - 2004
Beech Street Corporation And Capp Care 1997 - 2002
Anthem 1991 - 1997
Blue Cross Blue Shield of Ohio 1987 - 1991
Skills
Medicare, Underwriting, Health Savings Accounts, PPO, Health Insurance, Insurance, Employee Benefits, Managed Care, Disability Insurance, Life Insurance, Sales, Account Management
Education
Bowling Green State University 1982 — 1986
Bachelor of Communication, Interpersonal and Public Communications
Alton Senior High School
Seligmann Consulting, Inc. August 2008 - Present
Raphael Seligmann (self-employed) September 2003 - August 2008
Media General August 2002 - September 2004
Anthem December 1998 - July 2002
Skills
Editing, Copy Editing, Corporate Communications, Crisis Communications, Copywriting, Social Media, Internal Communications, Media Relations, Press Releases, Strategic Communications, Marketing Communications, Public Relations, Newsletters, Public Speaking, Journalism, Blogging
Education
Brandeis University 1989 — 1997
Ph.D., English
The Johns Hopkins University 1982 — 1983
M.A., The Writing Seminars
Cornell University 1978 — 1982
B.A., English
Anthem April 2009 - Present
Anthem June 2006 - April 2009
Skills
Risk Management, Banking, Financial Analysis, Corporate Finance, Financial Modeling, Business Analysis
Education
Binghamton University 2002 — 2004
MBA, Finance
Anthem May 2012 - Present
Skills
Healthcare, Medicare, HIPAA
Education
Claremont Graduate University
Doctor of Philosophy (Ph.D.), International Political Economy
Boston University
Master of Arts (M.A.)
Panasonic USA July 2015 - Present
Cross MediaWorks, LLC 2014 - 2015
ZSL Inc 2011 - 2014
Realogy 2006 - 2011
Cadbury Schweppes 2005 - 2006
Anthem March 2002 - April 2005
AXA Financial 2005 - 2005
Siebel Systems 2000 - 2001
Bell USA 1993 - 2000
Skills
Vendor Management, CRM, Project Management, Program Management, IT Strategy, PMP, Project Delivery, Business Strategy, Information Technology, Software Development, SharePoint, Outsourcing, Management, Enterprise Software, IT Leadership, Analysis, Software Project..., Leadership, Integration, PMO, Pre-sales, Team Management, E-commerce, Cloud Computing, SAP R/3
Education
Webster University
MBA, Business & International Business
Bharathidasan University
Masters, Computer Applications
Anthem August 2014 - Present
WellPoint June 2010 - August 2014
Humana April 2005 - June 2010
Yum! Brands 1998 - 2004
Churchill Dows 1993 - 1998
Skills
Managed Care, Healthcare, Health Insurance, Communication, Marketing Event Planning, Marketing, Team-oriented, Virtual Work, Marketing Strategy, Leadership, Advertising, Sales, Corporate Communications, Product Development, Marketing Research, Strategy, Integrated Marketing, Business Planning, Insurance, Segmentation, Brand Development, Project Planning, Internal Communications, Marketing Communications, Marketing Management, Strategic Planning, Management
Education
Bellarmine University 2009 — 2011
Master of Communication, Communication and Media Studies
University of Louisville 1988 — 1993
Bachelor of Science (BS), Communication and Media Studies
Anthem Blue Cross and Blue Shield 2002 - Present
Anthem 2001 - 2002
Anthem 1990 - 2001
Education
Ball State University 1981 — 1985
B.S., Natural Resources
Anthem October 2003 - Present
CIGNA Behavioral Health 1991 - 2003
Skills
Utilization Management, Managed Care, Health Insurance, Mental Health, Healthcare, Medicaid, HMO, Healthcare Information..., Behavioral Health, Healthcare Consulting, Employee Benefits, Case Managment, Clinical Research, Provider Relations, Medicare, Revenue Cycle, Insurance, Disease Management, Healthcare Management, Health Policy, HIPAA, Physician Relations, Physicians, Healthcare Industry, Hospitals, Quality Improvement, EMR, NCQA, Long-term Care, Nursing, Network Development, Credentialing, Underwriting, Case Management, Pharmacy Benefit..., Medicaid Managed Care, Public Health, Process Improvement, Medical Billing, Health Education, Medicare Part D
Education
Boston University 1982 — 1988
Ph.D., Clinical/Community Psychology
Anthem April 2013 - Present
Skills
Business Requirements, Requirements Analysis, Defect Identification, Health Insurance, Business Process..., Business Analysis, User Acceptance Testing, Activity Diagrams, RequisitePro, Lean IT, Health Insurance..., Visio, Insurance, SharePoint, Change Management, ClearQuest
Education
Benedictine University 2011 — 2013
Bachelor’s Degree
National Corporate Housing December 2012 - Present
MassageLuxe March 2014 - July 2014
CH2M HILL July 2012 - November 2012
WellDyneRx June 2010 - July 2012
Anthem February 2010 - July 2010
CH2M HILL January 2009 - October 2009
Cherry Hills Community Church September 2007 - January 2009
Toll Brothers August 2005 - September 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Event Planning, Microsoft Word, Project Management, Strategic Planning, Social Media, Sales, Public Speaking, Marketing Communications, Public Relations, Marketing, Advertising, Marketing Strategy, Process Improvement, PowerPoint, Budgets, Time Management, Access, Positive Can-do Attitude, Highly Detailed, Coordinating Events, Executive Support, Training, Community Outreach, Human Resources, Software Documentation, Payroll, Recruiting
Education
Denver School of Massage Therapy 2013 — 2013
Massage Therapist, 13 Massage Modalities, 4.0
Bob Jones University 2002 — 2004
Associates Degree, Business Administration / Administrative Assistant
Chandler/Gilbert Community College 2002 — 2003
IT and Marketing
Mental Health America December 2003 - June 2014
Mental Health America August 2007 - March 2013
Mental Health America of Licking County December 2003 - August 2007
Mental Health America August 2003 - December 2003
St Francis de Sales School August 2002 - December 2003
MedBen February 2000 - October 2001
Anthem December 1987 - February 2000
Skills
Prevention education:..., Youth asset building, Program Development, Community Outreach, Grant Writing, Nonprofits, Program Management, Program Evaluation, Social Services, Community Development, Community Organizing, Group Therapy, Youth Development, Volunteer Management, Non-profit..., Case Management, Fundraising, Crisis Intervention, Workshop Facilitation, Mental Health, Public Policy, Mental Health Counseling
Education
Bowling Green State University
Bachelor of Liberal Studies, Arts Administration
Heath High School
Anthem July 2013 - Present
HCSC June 2008 - July 2013
Skills
Excel, Access, Insurance, Pricing, Actuarial Science, Reserving, SQL, Expense Allocation, Health Insurance, Microsoft Office, Data Analysis, Financial Reporting
Education
Bradley University 2004 — 2008
Bachelor of Science, Actuarial Science
Metro East Lutheran High School 2000 — 2004
FairPoint Communications September 2014 - Present
FairPoint Communications July 2011 - Present
FairPoint Communications March 2008 - July 2011
FairPoint Communications 2008 - 2009
Anthem 1994 - 1998
Skills
Telecommunications, Solution Selling, Sales, Account Management, Sales Management, Government, Vendor Management, Performance Management, Call Center, Call Centers, Telephony, Customer Retention, Team Leadership, Ethernet, Broadband, Network Design, DSL, Management
Education
Bates College 1986 — 1990
BA, Psychology
Scarborough HS 1983 — 1986
Clinical Specialties July 2009 - Present
HealthMarkets March 2008 - July 2009
Interplan Health Group March 2006 - March 2008
Emerald Health Network February 1998 - March 2006
Anthem January 1995 - February 1998
The Prudential Insurance Company of America July 1992 - January 1995
Skills
Healthcare, Network Development, Data Analysis, Health Economics, Managed Care, Hospitals, HIPAA, Medicare, Strategic Planning, Medicaid, Healthcare Consulting, Healthcare Industry
Education
Ohio University 1989 — 1990
MBA, Finance
Bowling Green State University 1985 — 1989
BSBA, Healthcare Administration
Mentor High School 1983 — 1985
Aetna 2015 - Present
Centene Corporation 2013 - 2014
Anthem 2009 - 2013
Bank of America 2001 - 2009
BJC 2000 - 2001
Washington University School of Medicine March 1997 - March 2000
Skills
Statistical Data..., Data Modeling, Data Mining, Quantitative Analytics, Data Visualization, Database Marketing, Data Mapping, Conceptual Modeling, Analysis Reports, Summary Reports, Quantitative Research, Data Analysis, Health Insurance, Business Analytics, Linear Regression, Statistics, Analytics, R, Marketing Analytics, Data Warehousing, SAS, SAS programming, Predictive Modeling, Segmentation
Education
Brigham Young University 1991 — 1997
Doctor of Philosophy (Ph.D.), Sociology & Applied Statistics, 3.7
Anthem Finance DirectorAnthem BC/BS2002 - Present
Anthem BCBS 1995 - Present
WellPoint 1995 - Present
Education
Bowling Green State University 1979 — 1983
BS in Business Administration, Production and Operations Management
Anthem January 1995 - Present
Ernst & Young August 1990 - December 1994
Raytheon July 1983 - June 1988
Education
Northern Arizona University 1988 — 1989
Post-degree emphasis, Accounting
Bowling Green State University 1979 — 1983
Bachelor of Science, Production Operations Management
Anthem Blue Cross and Blue Shield January 2012 - Present
WellPoint January 2012 - Present
Anthem 1997 - 2010
ADP 1993 - 1997
Health Benefits America 1990 - 1997
Skills
Claim, Process Improvement, Benefits Administration, Insurance, Budgets, Change Management, Healthcare, Team Building, Strategic Planning, Health Insurance, Customer Service, Program Management, Project Management, PeopleSoft, Visio, Medicare, Performance Management, Data Analysis, HIPAA, Managed Care
Education
Brigham Young University 1990 — 1991
Master's of Public Administration
University of Utah 1985 — 1987
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Anthem April 2013 - July 2015
South Denver Cardiology Associates, PC December 2012 - April 2013
Carewise Health August 2009 - July 2011
University of Phoenix February 2009 - July 2009
Banner Health October 2008 - July 2009
Medifast Weight Control Centers July 2008 - March 2009
Banner Health August 1997 - January 1998
Paradise Valley Community College October 1996 - December 1997
Well4Life Wellness Center July 1995 - June 1996
Northern Illinois University August 1993 - May 1995
Skills
Exercise Physiology, Health Promotion, Health Education, Rehabilitation, Wellness Coaching, Exercise Prescription, Employee Wellness, Nutrition Education, Sports Nutrition, Weight Management, Clinical Research, Functional Training, Fitness, Wellness, Nutrition, Corporations, Nutritional Counseling, Fitness Training, Public Health, Weight Training, Disease Management, Personal Training, Prevention, Strength Training, Weight, Dietetics, Behavior Change, Cpr Certified, Clinical Nutrition, Lifestyle, Lifestyle Coaching, Stress Management, Community Health, Motivational..., Diabetes, Injury Prevention, Preventive Medicine, Cardiac Rehabilitation, Chronic Illness, Health Communication, Weight Loss Coaching, Patient Education, Human Nutrition, Heart Disease, Exercise Instruction, Wellbeing, Blood Pressure, Diet Planning, Food allergies, Teaching
Education
Eastern Michigan University 2015 — 2018
Master of Science (MS), Human Nutrition
Northern Illinois University 1993 — 1996
Master of Science (MS), Exercise Physiology
Bradley University 1989 — 1993
Bachelor of Science (BS), Nutrition and Dietetics
Anthem December 2013 - Present
Anthem September 2009 - December 2013
Skills
Training, Customer Service, Health Insurance, Insurance, Claim, Research, Medicare, Employee Benefits, Managed Care, Underwriting, HIPAA, Medicaid, Process Improvement, Claims Management, General Insurance, Provider Relations, Call Centers, Life Insurance, Property & Casualty..., Claims Resolution
Education
Broome Community College 1987 — 1988
Anthem July 1994 - Present
Skills
SQL, Databases, Access, Microsoft Excel, Business Analysis, Business Process..., Analysis, Health Insurance, Process Improvement
Education
Bentley College 1988 — 1992
Bachelor, Accounting
First Congregational United Church of Christ April 2015 - Present
Central Indiana Regional Transportation Authority (CIRTA) August 2014 - Present
North United Methodist Church June 2013 - October 2013
Anthem, Inc. December 2011 - October 2012
Eyeglass World August 2010 - December 2011
Anthem November 2008 - August 2009
Skills
Team Building, Process Improvement, Outlook, Customer Service, Office Management, Office Administration, Microsoft Office, Leadership, Public Speaking, Digital Photography, Art, Microsoft Excel
Education
Ivy Tech Community College 2013 — 2017
Associate of Arts (A.A.), Visual Communications - Graphic Design & Photography, 3.40
Indiana University Bloomington 1994 — 1996
Master of Arts (M.A.), Anthropology/Archaeology
Ball State University 1989 — 1994
Bachelor of Science, Anthropology, 3.20
Anthem January 2014 - Present
Anthem October 2012 - January 2014
Anthem August 2012 - October 2012
Anthem August 2010 - August 2012
Anthem October 2007 - August 2010
Callaway Gardens January 2006 - July 2007
Walt Disney World January 2003 - August 2003
Skills
Training, Customer Service, Escalation Resolution, Claims Resolution, Guest Service Management, Concierge Services, Claims Management, Health Insurance, Claims Investigations, New Hire Training, Employee Benefits, Claim processing, Interviews, Policy Writing, Benefits Administration, Benefits Design, PPO, EPO, HMO, Medicare, Medicaid, Call Center, Instructor-led Training, Claim, New Hire Orientations, Hiring Personnel, Leadership, Team Building, Management, Call Centers, Problem Solving, Process Improvement
Education
Brigham Young University 2000 — 2006
BS, Sociology
EY May 2015 - Present
Anthem October 2011 - May 2015
MHN January 2008 - October 2011
MHN May 2003 - January 2008
MHN April 2001 - May 2003
MHN September 1999 - April 2001
MHN July 1997 - September 1999
MHN October 1996 - July 1997
MHN February 1994 - October 1996
Queens Hospital Center June 1992 - February 1994
Skills
Innovative Problem..., Team Leadership, Behavioral Health, EAP, Managed Care, Program Development, Case Management, Healthcare, Employee Relations, Account Management, Leadership, Leadership Development, Strategy, Marketing, Case Managment, Employee Benefits, Management, Health Insurance, Training, Insurance, Human Resources, Clinical Research, Mental Health, Team Building, Strategic Planning, Coaching
Education
Columbia University in the City of New York 1990 — 1992
MSW, Social Work
State University of New York at Binghamton 1985 — 1989
Bacherlor of Arts, Psychology
Anthem June 2012 - Present
APS Healthcare October 2011 - June 2012
CareStar May 2010 - October 2011
Batten Disease Support and Research Association June 2007 - May 2010
Skills
Case Management, Microsoft Office, Healthcare, Customer Service, Program Management, Social Services, Community Outreach, Nonprofits, Utilization Management, Access, Non-profits, Program Development, Grant Writing, Newsletters, Event Planning, Public Speaking, Mental Health
Education
Bowling Green State University
Bachelor of Science, Social Work
The Ohio State University
Master's Degree, Social Work
Anthem, Inc. September 2011 - Present
Anthem June 2009 - August 2011
Anthem July 2005 - June 2009
Skills
Healthcare, Health Insurance, Strategy, Workers Compensation, Insurance, Managed Care, Employee Benefits, Leadership, Team Building, Medicare, Health Savings Accounts, Medicaid, Management, Sales, Disability Insurance, Strategic Planning, Process Improvement, Healthcare Industry, Training
Education
Bowling Green State University 1984 — 1988
BSBA, Business
Executive Education at Northwestern University, Indiana University, University of Chicago & Harvard
Anthem March 2012 - Present
Assurant Employee Benefits June 2010 - March 2012
Virginia Association of Health Underwriters 1998 - 2011
GLANDON INSURANCE AGENCY March 2009 - July 2010
Shenandoah Life Insurance Company February 1998 - March 2009
CIGNA Group Insurance January 1990 - February 1998
Skills
Employee Benefits, Disability Insurance, Health Insurance, Customer Service, Insurance, Sales, Sales Management, Brokers, Selling, Marketing, Health Savings Accounts, New Business Development, Management, Term Life Insurance, Customer Retention, Long-term Care, Account Management, Group Insurance, Medicare, Managed Care, Underwriting, Life Insurance
Education
Bloomsburg University of Pennsylvania 1976 — 1980
BA, Communications & English
Wharton School of University of Pennsylvania
Anthem May 2006 - Present
WellPoint May 2006 - Present
Cincinnati Financial Corporation May 2003 - May 2006
Skills
Health Insurance, Insurance, Underwriting, Claim, Disability Insurance, Brokers, Life Insurance, Property & Casualty..., Employee Benefits, Medicare, General Insurance, Workers Compensation, Claims Management, Health Savings Accounts, Reinsurance, Managed Care, Predictive Modeling
Education
Bowling Green State University
Bachelor of Science (BS), Biology, General
Apollo MD & CJW Medical Center March 2015 - Present
CJW Medical Center - Chippenham Campus November 2011 - Present
Sullivan County Jail June 2008 - November 2011
RSHT April 2006 - May 2008
Anthem July 2005 - April 2006
VCU Health System March 1997 - May 2005
UHS Hospitals May 1996 - February 1997
Skills
Nursing, BLS, ACLS, Hospitals, Critical Care, Inpatient, Patient Safety, Acute Care, Healthcare, Medical/Surgical, EMR
Education
Drexel University 2009 — 2014
Master's degree, ACNP
Binghamton University 1994 — 1996
Bachelor's degree, Nursing
Anthem June 2011 - Present
Emigrant Bank August 2009 - June 2011
Skills
Claim, Insurance
Education
Baruch College 2005 — 2009
Bachelor of Business Administration (BBA), Finance, General
Kettering Health Network July 2012 - Present
Anthem September 2011 - July 2012
State of Florida January 2011 - June 2011
Pediatrix Medical Group January 2010 - November 2010
Aetna August 2006 - December 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Public Speaking, Epic Systems, Facets Systems, PeopleSoft, Career Counseling, Medicaid, Medicare, Commercial Insurance, Disability Insurance
Education
Walden University 2012 — 2014
Master of Science (MS), Career Counseling
Franklin University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Broward Community College 2001 — 2003
Associate of Science (A.S.), Business Administration and Management, General
Anthem March 2014 - Present
Affinity Medical Solutions March 2013 - March 2014
Paradigm Management Services June 2007 - March 2013
John Muir/Mt. Diablo Health Network August 1996 - March 2001
John Muir/Mt. Diablo Health Network September 1993 - August 1996
Skills
Process Improvement, Healthcare Management, Strategic Planning, Hospitals, Healthcare Information..., PPO, Case Managment, Healthcare, Insurance, HIPAA, Utilization Management, Medicare, Managed Care, Utilization Review, Provider Relations, Case Management, Disease Management, Health Insurance, Home Care, Medicaid
Education
Bellevue University 2012 — 2014
MHA, Health/Health Care Administration/Management, A-
Bellevue University 2011 — 2012
Bachelor of Business Administration (BBA), Healthcare
Amgen June 2015 - Present
Anthem October 2013 - May 2015
Barlow Williams Realty August 2013 - February 2015
Amgen May 2009 - April 2013
Amgen March 2006 - May 2009
Amgen March 2005 - March 2006
Amgen December 2002 - March 2005
Amgen October 2002 - December 2002
Amgen September 2001 - October 2002
Amgen October 1999 - September 2001
Skills
Strategic Sourcing, Procure-to-Pay, Internal & External..., Business Communications, Procurement, Category Management, Supplier Sourcing, Cost Reduction/Avoidance, Ariba, SAP, ERP, Contract Negotiation, Negotiation, Cross-functional Team..., Sourcing, Management, eSourcing, Supply Management, Supplier Evaluation, Outsourcing, Global Sourcing, Spend Analysis, Biotechnology, Process Improvement, CRM, E-procurement, Supplier Development, Operations Management, Supply Chain Management, Supply Chain, Property Management
Education
Brigham Young University
Bachelor of Science (B.S.)
Anthem August 2012 - Present
Johnson, O'Hare Co., Inc. July 2009 - January 2013
Northeast Industrial Technologies, Inc. May 2006 - July 2009
Skills
Finance, Financial Analysis, Analysis
Education
Bentley University 2005 — 2009
Bachelor of Science (BS), Corporate Finance and Accounting
Anthem March 2002 - Present
Dodd Brokerage January 1988 - January 1994
Education
Bowling Green State University 1982 — 1986
Bachelor of Arts (BA), Communications/Marketing
Bishop Hartley High School 1978 — 1982
Anthem March 2005 - Present
Skills
Health Insurance, Life Insurance, General Insurance, Employee Benefits, Brokers, Commercial Insurance
Education
Boston University
Bachelor of Arts (B.A.), Geological and Earth Sciences/Geosciences
Anthem October 2006 - Present
Actiion Nurses/Bower Healhcare 2004 - 2006
Quest Diagnostics 2000 - 2004
Skills
Training, Invoicing, Account Management, Customer Service, Microsoft Office, Medicare, Team Building, Outlook, Strategic Planning, Data Entry, Sales, Public Speaking, Insurance
Education
Branford Hall Career Institute-Branford Campus 1996 — 1997
Medial Assistant, Medical Assistant
Vinal Regional Vocational High School 1987 — 1991
Academic, Hairdressing, 9-12th grade
John C. Nordt Co. February 2015 - July 2015
CVS Pharmacy December 2013 - August 2014
Roanoke County Sheriffs Office April 1997 - January 2014
Anthem October 1991 - April 1997
Skills
Enforcement, Patrol, Police, Criminal Justice, Firearms, Private Investigations, Taser, Homeland Security, Public Safety, Strategic Planning, SWAT, Law Enforcement..., Field Training Officer, Crime Prevention, Government, Physical Security, Investigation, Public Speaking, Criminal Investigations, Customer Service, Field Training
Education
National Business College 2009 — 2010
Certification, Pharmacy Technician/Assistant
Bluefield College 1999 — 2001
Bachelor of Applied Science (BASc), Criminal Justice and Corrections
Virginia Western Community College 1994 — 1998
Associate's degree, Criminal Justice and Corrections
Anthem March 2001 - Present
Education
Barton College 1988 — 1992
Bachelor's degree, Registered Nursing/Registered Nurse
RCR Technology Inc. 2004 - Present
KForce Professional Staffing 1997 - 2004
Anthem 1977 - 1997
Skills
IMS DB/DC
Education
Ball State University 1970 — 1974
Bachelor of Science, Mathematics and Computer Science