Anthem Company
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Anthem Employees
WellPoint September 1997 - Present
Anthem 1997 - March 2011
Wellpoint Anthem July 1997 - 2010
Skills
Healthcare, Quality Improvement, Quality Improvement..., Complaince, Staff Management, Customer Service..., Provider Contract..., Sales Support and..., Health Policy, Medicaid, HMO, Disease Management, Managed Care, Health Insurance, Medicare, Provider Relations, Healthcare Industry, PPO, Utilization Management, Network Development
Education
Chapman University
BS, Health Sciences
Anthem February 2011 - Present
Colorado Technical University December 2009 - Present
Skillsoft March 2014 - November 2014
Group Workcamp Foundation 1993 - August 2014
nVISIA November 2009 - February 2011
US Bank December 2004 - December 2009
US Bank December 2004 - November 2009
Keane March 2004 - December 2004
Anexsys November 2003 - December 2004
Nims & Associates September 2003 - March 2004
Skills
Java, ActionScript, Enterprise Architecture, DB2, MySql, Oracle, SQL Server, Rational Software..., RAD, ClearCase, ClearQuest, CVS, Maven, Spring, HTML5, Application Architecture, SOAP, Microsoft SQL Server, Leadership, Software Development, XML, University Teaching, Integration, Java Enterprise Edition, MySQL, SDLC, Ant, Hibernate, JUnit, HTML 5, Architectures, SOA, AJAX, Struts, Enterprise Software, SharePoint, Tomcat, Websphere, Apache, Agile Methodologies, JSP, Web Services, Databases, Eclipse, Agile Project Management, UML, Software Engineering, Spring Framework, Architecture
Education
Purdue University 2015 — 2020
Doctor of Philosophy (Ph.D.)
Capella University 2006 — 2009
MSIT
Rose-Hulman Institute of Technology 1992 — 1996
Bachelor of Science
Kaiser Permanente 2014 - Present
Aetna June 2012 - December 2013
Aetna May 2010 - June 2012
Aetna June 2009 - June 2010
Aetna June 2007 - June 2009
Aetna June 2006 - June 2007
Aetna April 2005 - June 2006
Anthem June 2003 - June 2005
Anthem June 2001 - June 2003
Anthem June 2000 - June 2001
Skills
Strategy Creation, Strategy Execution, B2C marketing, Healthcare Consulting, Product Development, Product Management, Provider Relations, Program Management, Employee Benefits, Insurance, Medicare, Health Insurance, Strategy, Leadership, Healthcare, Multi-channel Marketing, Process Improvement, Strategic Planning, Integrated Marketing, CRM, Segmentation, Marketing, Start-ups, Management Consulting, Management, Project Portfolio..., Direct Marketing, Business Development, Cross-functional Team..., Vendor Management, Executive Management, Marketing Research, Analytics, Competitive Analysis, Business Process..., Customer Retention
Education
Quinnipiac University
Master of Business Administration (MBA), Business Administration and Management, General, Honors
Charter Oak State College
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, Honors
Harvard Business School
Certificate of Completion, Business Marketing Strategy
Anthem November 2008 - Present
Anthem June 2000 - November 2008
Independent Database Consultant June 1996 - July 2000
Skills
Managed Care, Health Insurance, Medicare, Medicaid, Provider Relations, Insurance, Network Development, Health Policy, Healthcare, Employee Benefits, Process Improvement, Healthcare Management, Strategic Planning, Contract Negotiation, PPO, Term Life Insurance, Life Insurance, Underwriting, HMO, Healthcare Industry, Claims Management, Healthcare Consulting, Pharmacy Benefit..., Healthcare Information..., Revenue Cycle, Workers Compensation, Long-term Care, Disability Insurance, Claim, Access, Medicare Part D, Hospitals, Data Analysis, Budgets, Leadership, Account Management, Health Care Reform, Health Savings Accounts, Analysis, Physician Relations, Team Building
Education
University of Louisville 2004 — 2008
Master of Business Administration (MBA)
Centre College 1996 — 2000
BS, Economics
Sterigenics June 2013 - Present
Tissue Banks International November 2011 - May 2013
Grifols May 2007 - November 2011
LifeCenter Organ Donor Network March 2004 - May 2007
Anthem February 1999 - December 2003
ST Publications 1996 - 1997
Skills
Quality Management, Leadership, Customer Service, Interviews, Quality System, Training, FDA, Radiation Safety, ISO 13485-2003, ISO 9001-2000, Corrective and..., FDA Regulations, SOP / Technical Writing, Continuous Process..., Pharmaceutical Industry, Auditing, Analysis, Employee Training, Human Resources, Project Management, Time Management, Process Scheduler, Teamwork, Healthcare, Call Centers, Process Improvement, Quality Assurance, ISO 13485, Software Documentation, CAPA, ISO, Quality Auditing, Sop, Management, Root Cause Analysis, Medical Devices, Manufacturing, SOP, GMP, Validation, Cross-functional Team...
Education
Franklin University 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Franklin University 2008 — 2012
Bachelors of Science, Healthcare Management
Cincinnati State Technical and Community College 2006 — 2008
Associate of Applied Science, Management, Marketing
Business and Accounting Architects November 2013 - Present
Anthem 2015 - 2015
Anthem 2015 - 2015
BlueCross BlueShield of Tennessee February 2012 - October 2013
Capital One January 2011 - November 2011
CVS Caremark Corporation May 2010 - July 2010
Ireland and Associates September 2009 - May 2010
Citizens Bank June 2006 - February 2009
Phoenix Life Insurance December 2007 - April 2008
HRSD Utility Billing January 2006 - April 2006
Skills
CRM, SharePoint, Business Analysis, Visio, Requirements Analysis, Process Improvement, SDLC, Software Documentation, Program Management, Requirements Gathering
Education
Central Connecticut State University 1982 — 1984
B.S, Business Administration
Boecore, Inc. June 2013 - Present
Boecore, Inc. July 2009 - May 2013
Sun Microsystems (now Oracle) May 2008 - February 2009
Charter Communications 2009 - 2009
Anthem July 2007 - May 2008
Jeppesen Boeing June 2006 - July 2007
USAF Headquarters - National Security Space Institute June 2004 - June 2006
Wells Fargo Bank March 2003 - May 2004
DeVry University July 2002 - April 2004
L-3 Communications July 2002 - March 2003
Skills
E-learning, Instructor-led Training, Technical Writing, Captivate, Editing, Writing, Documentation, Instructional Design, Research, PowerPoint, Word, Excel, Windows, Needs Analysis, Task Analysis, Teaching, Mentoring, Visio, Adobe Acrobat, Curriculum Design, Flash, Dreamweaver, Content Management, Microsoft Office, Software Training, Photoshop, Content Development, Requirements Analysis, Coaching, Analysis, Change Management, Team Building, Software Documentation, Microsoft Excel, Hands-on Training, E-Learning, Microsoft Word, SharePoint, ADDIE, Blended Learning, Employee Training, Learning Management, SnagIt, Leadership, Multimedia, Curriculum Development, Adult Education, Camtasia, Technical Training, SCORM
Education
Colorado State University-Pueblo 1994 — 1996
Bachelor of Science, Mass Communications - Marketing/PR and Journalism
University of Denver 1986 — 1989
Master of Arts, English
Colorado College 1984 — 1985
Bachelor of Arts, English
Capella University
Ph.D. (in progress), Instructional Design for Online Learning
Anthem August 2013 - August 2014
Western & Southern Life October 2012 - August 2013
WKRC-TV August 1997 - June 2008
Skills
Licensed Life & Health..., Life Insurance, Term Life Insurance, Disability Insurance, Health Insurance, Public Relations, Marketing Communications, Fixed Annuities, Social Media, Media Relations, Sales, Event Planning, Event Management, Customer Service, Strategic Planning, Marketing Strategy, Journalism, Press Releases, Account Management, Budgets, Broadcast, Editing
Education
Cincinnati State Technical and Community College 1993 — 1996
Associate's degree, Business Administration and Management, General
University of Cincinnati 1990 — 1992
General Studies
Herman Miller August 2014 - Present
Herman Miller December 2013 - August 2014
Herman Miller September 2008 - December 2013
Anthem May 2003 - March 2006
Alcoa Excel Extrusions September 1999 - December 2002
Skills
Onboarding, Event Planning, Recruiting, FMLA, Health Insurance, Employee Benefits, HRIS, Applicant Tracking..., New Hire Orientations, Employee Engagement, Interviews, Payroll, Benefits Administration, Coaching, College Recruiting, Deferred Compensation, Leadership Development, Microsoft Excel, Organizational..., Process Improvement, Talent Management, Team Building, Training
Education
Central Michigan University 2011 — 2014
BS of Administration, Human Resources
Anthem
Skills
Customer Service, Insurance, Health Insurance, Microsoft Office, Outlook, Call Centers, Medicare, Training, Claim, Process Improvement, Data Entry, HIPAA, Access
Education
Centura College-Virginia Beach
Associate of Science (AS), Business Administration and Management, General
Virginia Commonwealth University
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
General Dynamics - Electric Boat March 2015 - Present
Alexion Pharmaceuticals, Inc. June 2014 - February 2015
WellPoint Anthem April 2013 - March 2014
UnitedHealth Group July 2012 - February 2013
Pfizer April 2008 - May 2012
Pfizer September 2005 - April 2008
Anthem August 1997 - September 2005
Loctite Corporation, Global Division of Henkel, Inc. June 1996 - August 1997
Southwest Florida Water Management District February 1994 - May 1996
Various Manufacturing September 1980 - January 1994
Skills
Project Management, Problem Solving, Budget Management, Virtual Teams, Scheduling, Risk Management, Team-oriented, Business Communications, Technical Management, Budgeting, Forecasting, Team Leadership, Quality Management, Software Project..., MS Project, PMO, Vendor Management, Resource Management, Change Management, Agile, CSM, PMP, Outsourcing, Healthcare, Budgets, Customer Service, Cloud Computing, ERP, Strategic Planning, Contract Negotiation, Program Management, Line Management, Technical Communication, SDLC, Workflow, E-commerce, EDI, Databases, Governance, Inventory Management, Knowledge Management, Mentoring, New Business Development, Quality, Functional Management, Mergers, Utilities, Business Process..., Staff Planning, Management
Education
The George Washington University 1999 — 2002
Associate Certificate, Project Management
Charter Oak State College 1989 — 2002
Bachelor of Science (B.S.), Computer Science and Business Administration
Hillsborough Community College 1993 — 1995
Certificate, Business Data Processing
Porterville December 2011 - Present
Anthem January 2014 - February 2014
Foster Farms January 2008 - January 2010
Skills
Cpr Certified, Nutrition, Healthcare, Medical Terminology, Microsoft Excel, Microsoft Word, Microsoft Office, Food Safety, Food, PowerPoint, Customer Service, Occupational Health, Process Improvement, Food Industry, Strategic Planning, Team Building, Outlook, Veterinary Medicine, Coaching, Animal Welfare, CPR Certified
Education
Casa Loma College-Van Nuys 1985 — 1986
LVN
Canyon High 1979 — 1984
General
Team Beachbody December 2013 - Present
Wayne J. Yee, D.D.S. LC March 2014 - December 2014
Anthem September 2013 - March 2014
Anthem Blue Cross November 2010 - September 2013
Paradise Grille 2007 - 2010
Skills
Health Insurance, Insurance, Call Centers, Employee Benefits, Medicare, Process Improvement, Claim, HIPAA, Customer Service, Underwriting, Managed Care, Software Documentation, Vendor Management, Customer Satisfaction, Claims Management, Outlook, COBRA, Healthcare, Healthcare Industry, Lotus Notes, Health Policy, Invoicing
Education
Chattahoochee Technical College
Business Administration and Management, General
Southern Maine Community College
Business Administration and Management, General
Anthem August 2015 - Present
WellPoint August 2014 - July 2015
Mortgage Investors Corporation March 2013 - September 2013
Residential Finance June 2012 - March 2013
Skills
Mortgage Lending, Loans, Mortgage Banking, Refinance, Customer Service, Loan Origination, FHA, Residential Mortgages, Finance, VA loans, Health Insurance
Education
Franklin University 2012 — 2014
Cincinnati State Technical and Community College 2011 — 2013
Associate of Arts (A.A.), pre business administration
Anthem March 1992 - March 2002
Skills
Microsoft Office, Microsoft Word, Customer Service, English, Windows, Outlook, Public Speaking
Education
Carroll University 1982 — 1984
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General, A
University of Wisconsin-Milwaukee 1972 — 1974
Bachelor’s Degree, Fine Arts
Nationwide Insurance August 2014 - Present
Entrepreneurship and Community Development Clinic August 2013 - December 2013
Nationwide Insurance May 2012 - August 2013
The Moore Law Firm November 2012 - April 2013
Centre College May 2011 - August 2011
Centre College August 2007 - May 2011
Centre College February 2008 - April 2011
Anthem 2009 - 2010
Oriental Wok 2005 - 2010
Skills
Westlaw, LexisNexis, Microsoft Office, Lexis Advance, Westlaw Next, Volunteer Management, Research, Public Speaking, Nonprofits, Legal Writing, Business Planning, Editing, Legal Research, Corporate Law, Intellectual Property, Humor Writing
Education
University of Cincinnati College of Law 2011 — 2014
J.D.
Centre College 2007 — 2011
Bachelor of Arts, History, Magna Cum Laude
Molina Healthcare April 2014 - Present
The Ohio State University Medical Center October 2004 - December 2013
Anthem 1998 - 2004
CoreSource 1993 - 1998
Skills
Healthcare Management, Healthcare, Patient Advocacy, Acute Care, Patient Safety, Home Care, ACLS, Clinical Research, Epic Systems, Critical Care, Patient Education, Medical/Surgical, EMR, Public Health, Utilization Review
Education
Capital University
Bachelor of Science of Nursing, Nursing
John Marshall High School, Cleveland , Ohio
RGL Services 2012 - Present
Whelan Security 2013 - Present
Humana 2013 - 2015
Cintas 2006 - 2011
Anthem 1993 - 2006
Drackett- Bristol-Myers Squibb 1983 - 1993
Skills
Data Analysis, Process Improvement, Data Warehousing, Databases, Business Analysis, SAS, Teradata, Analysis, Data Mining, SQL, Microsoft Office, ETL, Business Intelligence, Strategy, Training
Education
Xavier University- Williams School of Business Administration
MBA
University of Cincinnati College of Business
BBA
Cincinnati State Technical and Community College 2011 — 2012
Healthcare Information Technology Program
Anthem August 2014 - Present
Anthem September 2005 - Present
Humana January 1999 - July 2005
Skills
Excel, Access, Word, Outlook, Actuarial Science, Statistics, Insurance, Microsoft Excel, Medicare, Databases, Data Analysis, Claim, Risk Management, Health Insurance, Financial Modeling, Leadership, Analysis, Pricing, SAS, Managed Care, VBA, Medicaid, Healthcare, Microsoft Word, Underwriting, Actuarial Exams, Process Improvement, Forecasting
Education
Central Washington University 1996 — 1998
Bachelor of Science (BS), Actuarial Science
Yakima Valley Community College 1995 — 1996
Associate of Arts and Sciences (A.A.S.), Finance, General
University of Alaska Fairbanks 1991 — 1991
Anthem October 2014 - Present
Bridgeport Hospital July 2013 - October 2014
Anthem Blue Cross and Blue Shield May 2011 - December 2012
Jenny Craig December 2007 - March 2010
Skills
Insurance, Public Speaking, Medicare, Sales Management, Sales, Health Insurance, Customer Service, Management, Account Management, Business Development, Business Planning, Call Centers, Cold Calling, Customer Retention, Customer Satisfaction, Employee Benefits, Employee Relations, Employee Training, Fundraising, Healthcare, Leadership, Life Insurance, Long-term Care, Marketing, Negotiation, New Business Development, Selling, Small Business, Social Networking, Strategic Planning, Team Building
Education
Manchester Community College 1987 — 1989
Business
Charter Oak State College
Health/Health Care Administration/Management
Anthem January 2011 - Present
Trimeva Commercial Cleaning July 2008 - November 2010
Titan Management Services May 2005 - May 2008
OSI Collection Services April 2003 - May 2005
TRR Enterprises November 2000 - March 2003
Skills
Microsoft Office, Visio, PowerPoint, QuickBooks, PeopleSoft, Account Reconciliation, Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Wire Transfers, Financial Statements, Access, Oracle HR, Payroll, Project Management, Financial Analysis, SQL, Business Analysis, SDLC, Oracle, SharePoint, MS Project, Financial Reporting, Analysis
Education
Capella University 2008 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, A
Anthem November 2014 - Present
Anthem, Inc. August 2011 - November 2014
AAAA Self Storage June 2009 - August 2011
World Travel Holdings September 2000 - June 2009
Skills
Team Building, Performance Management, Tourism, Strategic Planning, Management, Leadership, Training, Customer Service, Travel Management, Customer Satisfaction, Sales Management, Sales, Sales Operations
Education
Chowan University 1989 — 1990
Home November 2012 - Present
Mad City Roofing & Windows October 2014 - December 2014
Knuckleheads August 2012 - November 2012
Poineer Restuarant and mini Store August 2012 - August 2012
Burger King Corporation June 2012 - August 2012
The Village Inn May 2012 - August 2012
The QTI Group March 2012 - May 2012
Solucions June 2011 - October 2011
Anthem May 2008 - March 2011
Dodge Correctional Institution October 2007 - February 2008
Skills
Customer Service, Microsoft Office, Sales, Psychology, Mental Health, Psychotherapy, Crisis Intervention, Social Services, Adolescents, Group Therapy, Data Entry, Community Outreach, Public Speaking, Management, Training, Outlook, Strategic Planning, Security
Education
University of Phoenix 2014 — 2018
Bachelor's degree, Psychology
Carroll University 2006 — 2006
Psychology
Connecticut Department of Energy and Environmental Protection July 2015 - Present
DoubleTree by Hilton, Bristol July 2014 - Present
West Hartford Inn November 2012 - July 2014
Connecticut Department of Energy and Environmental Protection April 2012 - November 2012
Connecticut Department of Energy and Environmental Protection October 2009 - January 2010
Anthem July 2003 - June 2007
Skills
Animal Care, Animal Behavior, Customer Service, Time Management, Data Entry, Microsoft Word, Capability of gathering..., Strong capacity to..., Ability to effectively..., Creative thinker with..., Multi Tasking, Training, People Skills, Research, Public Speaking, Database Management, Text Editing, Leadership, Employee Training
Education
Central Connecticut State University 2008 — 2014
Master of Science (M.S.), Environmental Geography
Charter Oak State College
Bachelor of Science (B.S.), Individualized Studies
Anthem 1983 - 1994
Skills
Process Improvement, Coaching, Strategic Planning, Team Building, Direct Mail, Customer Service, New Business Development, Budgets, Account Management, Direct Marketing, Project Management, Management, CRM, Sales, Marketing Strategy, Marketing, Sales Management, Operations Management, Vendor Management, Team Leadership, Cross-functional Team..., Leadership, Program Management, Contract Negotiation, B2B, Training, Strategy, Salesforce.com, Business Development, Entrepreneurship, Direct Sales, Start-ups, Selling, Sales Operations, Executive Management, Sales Process, Lead Generation, Business Analysis, Customer Retention, Business Planning, Strategic Partnerships, Business Strategy, Competitive Analysis, Product Management, Small Business, Management Consulting, Customer Satisfaction, Leadership Development, Email Marketing, Marketing Communications
Education
Xavier University 1987 — 1987
Business Administration
University of Cincinnati 1983 — 1986
Business Administration
Cincinnati State Technical and Community College 1982 — 1983
Business Administration
Campbell county high school 1979 — 1982
Anthem August 2011 - Present
Humana February 2000 - August 2011
Skills
Analytics, Creative Direction, Cross-functional Team..., Database Marketing, Databases, Direct Mail, Direct Marketing, Email Marketing, Insurance, Health Insurance, Integrated Marketing, Lead Generation, Leadership, Management, Marketing, Marketing Communications, Marketing Strategy, Online Advertising, Process Improvement, Segmentation, Strategic Planning, Strategic Thinking, Strategy, Vendor Management, Web Marketing, Account Management, Program Management, Digital Marketing, Social Media Marketing, Healthcare, Team Building
Education
University of Louisville 2002 — 2007
MBA, Business Administration and Management, General
Centre College 1994 — 1997
Bachelor's degree, Biochemistry
Verisk Health January 2015 - Present
Anthem July 2013 - January 2015
Verisk Health (Formerly D2Hawkeye) December 2006 - June 2013
D2Hawkeye Services, Nepal August 2003 - October 2004
Bir Hospital, National Insitute of Medical Science, Nepal May 2003 - April 2004
Skills
Healthcare Information..., HIPAA, Clinical Research, Managed Care, Healthcare, Analytics, Informatics, Healthcare Management, Predictive Modeling, Healthcare Analytics, Healthcare Industry, Clinical Trials, Health Policy, Hospitals, Epic Systems, EHR, Business Intelligence, Data Analysis, EMR, Software Development, Business Analysis, Software Documentation, Quality Assurance, SAS, Medicine, Revenue Cycle, Agile Methodologies, Medical Devices, Lifesciences, Databases, Epidemiology, Medicare, Physicians, Health Insurance, Case Managment, Microsoft SQL Server, Process Improvement, Healthcare Consulting, Pharmaceutical Industry, Visio, Public Health, Disease Management, Internal Medicine, Medical Technology
Education
Cambridge College 2005 — 2007
Masters; MBA)2005, Management; Health Care; 2007
Rangpur Medical College (Rajshahi University) 1997 — 2003
Bachelor of Medicine and Bachelor of Surgery, MBBS
Budhanilkantha School
SLC
Anthem August 2014 - Present
Blue Flame Thinking June 2002 - August 2014
The Creative Group, Grand Rapids June 2001 - June 2002
Skills
Photography, Brochures, Advertising, Direct Mail, Packaging, Graphics, Banners, Adobe Creative Suite, Traffic Management, Logo Design, Pre-press Experience, Web Design, Direct Mail Campaigns, Branding & Identity, Editing, Layout
Education
Central Michigan University 1993 — 1997
Bachelor of Applied Arts, Graphic Design, Advertising
ConnectiCare June 2010 - Present
Anthem August 2007 - June 2010
Anthem November 2004 - July 2007
Anthem April 1997 - October 2004
Kaiser Permanente September 1991 - March 1997
Skills
Health Insurance, Employee Benefits, Underwriting, Strategic Planning, Insurance, Managed Care, Life Insurance, Healthcare, Claim, Health Savings Accounts, Brokers, Medicare, Process Improvement
Education
Central Connecticut State University
Humana September 2007 - Present
Strategic Employee Benefit Services, Inc. 2006 - 2007
Anthem 2003 - 2006
Anthem 2000 - 2003
Skills
Managed Care, Health Insurance, Leadership, Leadership Development, Cross-functional Team..., Sales Management, Sales Operations, Direct Sales, Provider Relations, Provider Network..., Provider Networks, Benefits Negotiation, Process Management, Pharmaceutical Sales, Benefits Design, Operations Management, Influence Others, Healthcare, Customer Service, Sales, Brokers, Insurance, Medicare, Employee Benefits, Life Insurance, Disability Insurance
Education
Cardinal Stritch University
BS - Business Management, Business, 3.82 on 4.0 scale
Hagen Insurance Company July 2012 - Present
All Decked Out, Custom Decks, Fences and Hardscapes October 2010 - Present
Anthem March 2007 - June 2012
Cincinnati Children's Hospital Medical Center January 2001 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Direct Sales, Nursing, Operations Management, Project Management, Administrative..., Bookkeeping, Team Building, Small Business, Business Strategy, Customer Service, Entrepreneurship, QuickBooks, Cold Calling, Long-term Care, Internet Strategy, Workers Compensation, Health Insurance, Psychiatry, Facebook, Team Leadership, Lead Management, Healthcare, Medicare, Hospitals, Inpatient, Quality Improvement, Pediatrics, HIPAA, Medical Terminology, Insurance, Social Media, Case Managment, Health Savings Accounts, Life Insurance, Employee Benefits, Term Life Insurance
Education
Cincinnati State Technical and Community College 2000 — 2002
Associate of Science (AS), Registered Nursing/Registered Nurse
Humana 2006 - Present
Anthem 2005 - 2006
Skills
Utilization Review, Managed Care, Medicaid, Medicare, Disease Management
Education
Cincinnati State Technical and Community College 1993 — 1995
Associate, Nursing
University of Cincinnati 1986 — 1988
Nursing
Mount St. Joseph University 1985 — 1986
Coldwell Banker, North Haven 2010 - Present
CT Society for Genealogists 1995 - Present
Freelance Photographer & Artist October 1994 - Present
Coldwell Banker Residential Brokerage May 2010 - December 2010
Town of North Haven, CT 1994 - 2010
Anthem January 1989 - January 2005
Ground Round 1987 - 1989
Aerobics Instructor 1986 - 1988
Skills
ebay Sales, Real Estate, Digital Photography, Photography
Education
University of New Haven 1994 — 1996
MS, Computer Science
Charter Oak State College 1989 — 1993
B.S., Business and Computer Science
Charter Oak State College 1990 — 1992
B.S., Business/Comp. Sci.
Quinnipiac University 1988 — 1992
BS, Computer Science
SCCC 1986 — 1988
Hamden High School 1981 — 1983
Diploma, General
High Voltage Maintenance July 2011 - Present
Messer Construction Co. October 2010 - May 2011
Clovernook Center for the Blind and Visually Impaired February 2007 - September 2010
Anthem October 2005 - October 2006
Girl Scouts Great Rivers Council August 2002 - September 2005
Success Personnel, Inc March 2000 - August 2004
Skills
Marketing Communications, Strategic Planning, Event Management, Editing, Direct Marketing, Marketing Strategy, Copy Editing, Fundraising, Marketing, Trade Shows, Community Outreach, Public Relations, Internal Communications, Press Releases, Social Media, Advertising, Leadership
Education
Capella University 2007 — 2009
Masters of Business Administration, Marketing
College of Mount St. Joseph 2001 — 2002
Bachelor of Arts, English
WMC 1997 — 2000
English/Language Arts Teacher Education
Everest University Online
Everest University Online
Everest University-South Orlando
Little Sisters of the Poor February 2013 - Present
Miami Valley Christian Academy August 2011 - December 2011
Anthem 1999 - 2009
Skills
Meeting Planning, Event Planning, Fundraising, Trade Shows, Event Management, Corporate Events, Marketing Communications, Marketing, Public Relations, Training, Brand Development, Team Building, Budgets, Time Management, Sales, Project Management, Social Media Marketing, Social Networking, Volunteer Management, Nonprofits, Newsletters, Community Outreach, Customer Service, Leadership, Sponsorship
Education
Cincinnati State Technical and Community College
Anthem June 2015 - Present
Anthem, Inc. December 2014 - June 2015
Wellpoint Anthem September 2011 - December 2014
Families First (Indianapolis, IN) March 2009 - September 2011
Skills
Case Management, Family Therapy, Mental Health Counseling, Mental Health, Psychotherapy, Adolescents, Group Therapy, Community Outreach, Program Development, Crisis Intervention, Nonprofits, Social Services, Public Speaking, Counseling Psychology, Psychology, Fundraising, PowerPoint, Event Planning, Healthcare, Case Managment
Education
Indiana Wesleyan University 2004 — 2007
Master of Arts (MA), Mental Health Counseling/Counselor
Indiana University Bloomington 1999 — 2003
Bachelor of Science (B.S.), Public Management
Capella University
Doctor of Philosophy (PhD), Social and Community Services/ Human Service, 3.6
Anthem November 2007 - Present
Kaiser Permanente September 2002 - Present
ValleyCare Health System June 2000 - September 2003
Tresanti Surgical June 2002 - November 2002
Skills
Medicare, Disease Management, Managed Care, Utilization Management, Nursing, HIPAA, Health Insurance, Healthcare Management, Medicaid, Hospitals, Inpatient, Healthcare Information..., Medical Terminology, Long-term Care, Provider Relations, Acute Care, Case Management, Medical/Surgical, Healthcare, Patient Advocacy, Patient Education, BLS, Patient Safety, Critical Care, ACLS, Home Care, Medication..., Registered Nurses, Nursing Management, Utilization Review, EKG, Emergency Room, PALS, Direct Patient Care, Cpr Certified, Nursing Care, Vital Signs, Emergency Medicine, Triage, Public Health
Education
Chabot College
Associate's degree, Registered Nursing/Registered Nurse
University of Phoenix
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Anthem August 2015 - Present
Vector Security February 2015 - Present
New York Life Insurance Company January 2013 - January 2015
FIBA August 1996 - June 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java, College Savings Plans, Fixed Annuities, Insurance, IRAs, Series 6, Long Term Care Insurance, Variable Annuities, Sports Management, Leadership, 401k, Life Insurance
Education
Virginia State University 2010 — 2012
Bachelor of Science (BS), Sports Management
Christopher Newport University
Fidelity National Information Services April 2012 - Present
Fidelity National Information Services 2006 - 2012
Anthem 2005 - 2006
Anthem 2004 - 2005
Hunter Business Group 2000 - 2003
Hunter Business Group 1992 - 2000
Hunter Business Group 1989 - 1992
Skills
PMP, AAP, Project Management, Experienced Business..., System Testing, User Acceptance Testing
Education
Cardinal Stritch University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Chippewa Valley Technical College
Associate of Arts and Sciences (AAS), Data Processing
Petersburg Department of Social Services November 2010 - Present
ACS, Inc Government Healthcare Solutions November 2008 - January 2010
Anthem June 1999 - April 2006
Education
Capella University 2007 — 2010
MS, Health Care Administration
Bluefield College 2005 — 2007
BS, Organizational Management and Leadership
Paycation Travel- National Executive April 2014 - Present
CIOA April 2014 - Present
Anthem July 2014 - July 2015
ACADEMI (Contractor) September 2014 - March 2015
Apple December 2012 - September 2014
Regency Healthcare and Rehab March 2009 - September 2012
Glenwood Care Center July 2006 - December 2008
Care One Staffing Agency January 2001 - June 2006
Skills
Microsoft Office, iOS, Macess, Cactus, SharePoint, Medical Billing, Insurance, Data Network, Mac OS, Windows 7, Business Process, Facets, Quicktime, Apple, Customer Service, Organizational..., Organizational..., Business Analysis, Event Management, EMRs, Healthcare Management, Insurance Claims, Google Docs, Google Apps, Windows 8.1, Mac OS X Server, Human Resources, ADP Payroll, Accounts Payable, Data Entry, Online Data Entry, Critical Thinking, Elder Care, scheduling of meetings, Written Correspondence, Office Administration, Finance, Employee Surveys, Help Desk Support, Technical Support, Experienced Trainer, Nursing Scheduler, Appointment Scheduling, Training, Problem Solving, Management, Access, Recruiting, Leadership, Payroll
Education
Centura College-Virginia Beach 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology
Northwestern University 2001 — 2004
Bachelor of Applied Science (B.A.Sc.), Nursing Administration
Anthem January 2014 - Present
Skills
Customer Service, Health Insurance, Insurance, Management, Process Improvement, Healthcare, Microsoft Office
Education
Central Connecticut State University 1991 — 1996
Bachelor's degree, Communication and Media Studies
UnitedHealthcare October 2011 - Present
UnitedHealth Group January 2001 - October 2011
Anthem August 1989 - December 2000
Skills
Project Management, Medicaid, Healthcare, Customer Service, Medicare, Process Improvement, Team Building, Managed Care, Leadership, Training, Claim, HIPAA, Healthcare Industry, Health Policy, Healthcare Consulting, Cross-functional Team..., Quality Improvement, Strategic Planning, Call Centers, Provider Relations, Network Development, Healthcare Management, Health Insurance, Hospitals, Insurance, Employee Relations, Team Leadership, Healthcare Reimbursement, Health Education, Public Speaking, PPO, HMO, Medical Compliance, Health Information..., Utilization Management, Performance Improvement, Credentialing, Physician Relations, Health Care Reform, Healthcare Information..., Management, Physicians, EHR, Program Management, EMR, Account Management
Education
Capella University 2008 — 2012
Master's degree, Health/Health Care Administration/Management
Kaplan University 2004 — 2008
Bachelor of Applied Science (BASc), Health Care
chaminade julienne 1984 — 1987
FantasySalesTeam February 2015 - Present
Dataprise, Inc. October 2013 - February 2015
Dataprise, Inc. July 2013 - October 2013
Anthem February 2012 - July 2013
CSC May 2011 - February 2012
CSC July 2010 - May 2011
International Paper May 2009 - August 2009
FedEx May 2008 - August 2008
FedEx May 2007 - August 2007
Skills
Search Engine..., Social Networking (SN), Social Media Marketing..., Social Media, Social Media Marketing, Social Networking, Digital Marketing, Marketing, Integrated Marketing, Program Management, Microsoft Excel, Outlook, Strategic Planning, Lead Generation, Marketing Communications, Direct Marketing, Advertising, Public Relations, Market Research, Business Development, Corporate Communications, Brand Management, Management, Facebook, Sales, Blogging, Marketing Research, Business Planning, Budgets, Trade Shows
Education
Christopher Newport University
Christopher Newport University
Marketing/Communications
Anthem January 2009 - Present
Western & Southern Financial Group October 2004 - February 2007
Fifth Third Bank May 2001 - January 2004
Skills
Microsoft Office, Data Entry, Research, Customer Relations, Cash Receipts, Insurance, Banking, Customer Service, Excel, Outlook, Financial Reporting, Accounting, Word, PowerPoint
Education
Cincinnati State Technical and Community College 2007 — 2011
Associate, Applied Business
Holmes High School 1996 — 2000
High School Diploma, Business Administration and Management, General
Cincinnati State Technical and Community College
Associate, Accounting Technology
Inter-Tribal Council of Nevada, Inc. (ITCN) April 2015 - Present
Elwood Staffing Services, Inc. April 2012 - April 2015
Nevada Urban Indians, Inc. May 2010 - April 2012
Pyramid Lake Paiute Tribe June 2008 - May 2010
National City Mortgage August 2004 - December 2005
Anthem September 2002 - August 2004
Skills
Staffing Services, Temporary Staffing, Employee Relations, Human Resources, Temporary Placement, Interviews, Recruiting, Customer Service, Hiring, Training, Job Fairs, Onboarding, New Hire Orientations, Management, College Recruiting, Applicant Tracking..., Talent Acquisition, Payroll, Payroll Processing, Workers Compensation, Workers' Compensation..., Policy Writing, Employee Training, Public Speaking, Customer Support, Long-term Customer..., Customer Satisfaction, Health Insurance, Grant Monitoring, Document Drafting, Document Preparation, Coordinate Meetings, Organizing Meetings, Board of Directors, PowerPoint, Microsoft Excel, Microsoft Word, QuickBooks, Client Billing, Billing Process, Office Administration, Office Management, Call Centers, Record Maintenance, Screening Resumes, Pre-screening, Personnel Management, Personnel Records, On-call Support
Education
Morrison University 2003 — 2004
Career College of Northern Nevada 1998 — 1999
Anthem January 2013 - Present
Allianz Global Assistance USA 2011 - 2013
HCA 2009 - 2011
MCV & Associates Healthcare Inc. 2004 - 2009
Pediatric Associates 1999 - 2004
Education
University of Phoenix 2010 — 2013
BSN, Nursing Education
Chamberlain College of Nursing-Phoenix Campus
MSN, Healthcare pollicy
JTCC
Associate of Science (AS), Registered Nursing/Registered Nurse
United States Postal Service August 2015 - Present
ecat8@aol.com April 2014 - August 2015
ecat8@aol.com August 2011 - March 2014
Safelite AutoGlass March 2010 - July 2011
UPS Freight October 2006 - February 2010
Lutron Shading Solutions By Vm March 2006 - December 2006
Anthem May 2006 - October 2006
Alltel Wireless August 2005 - May 2006
Cavalier Telephone October 2004 - August 2005
Dealer Specialties October 2002 - March 2004
Skills
Salesforce.com, Solution Selling, Troubleshooting, Account Management, Managed Services, Direct Sales, Data Center, Forklift Operation
Education
Thomas Nelson Community College 1993 — 1993
Computer Science, 2.9
Christopher Newport University 1992 — 1993
Computer Science, 2.9
Highland Springs 1980 — 1984
High School, Liberal Arts and Sciences, General Studies and Humanities, 2.9
Anthem January 2009 - Present
EyeMed Vision Care August 2006 - December 2008
AmeriChoice Health Plans September 2001 - March 2003
BlueCross BlueShield Association August 2000 - August 2001
Ohio Department of Insurance June 1990 - June 2000
Baker & Hostetler LLP August 1987 - May 1990
Skills
Litigation Management, Health Insurance, Managed Care, Compliance, Insurance, Legal Advice, Legislative Policy, Regulatory Requirements, PEO, Insurance Law, Legal Compliance, Health Law, Policy, Legal Writing, Health Policy, Corporate Law, Claim, Underwriting, Provider Relations, Claims Management, Healthcare, Legal Research, Medicare, Privacy Law
Education
Case Western Reserve University School of Law
JD, Law
Cleveland Heights High School
Indiana University Bloomington
BA, Forensic Studies (Criminal Justice)
Richmond Police Department November 2014 - Present
Anthem August 2010 - October 2014
International Paper March 2008 - July 2010
SunTrust May 2004 - November 2008
Skills
Customer Service, Microsoft Office, Training, Outlook, 911, Emergency, Microsoft Excel, Call Centers, Data Entry, Insurance, Leadership, Management, Process Improvement, Public Speaking, Research, Strategic Planning
Education
Virginia Commonwealth University 2004 — 2008
Criminal Justice, CSI
Centura College-Virginia Beach
Master of Business Administration (MBA), Business
National Government Services April 2015 - Present
Anthem, Inc. November 2010 - April 2015
Anthem October 2007 - August 2010
Anthem November 2004 - October 2007
Skills
Information Technology, Customer Service, Leadership, Software Documentation, Business Analysis, Call Centers, Information Technology..., Customer Service..., Customer-focused Service, ITIL v3 Foundations..., Business Strategy, Business Development, Liaison, Leadership Development, Outstanding..., High Organizational..., Information Technology..., life coaching, author, motivational speaker
Education
Capella University 2008 — 2011
Masters of Science, Information Systems - Business Analyst
Indiana University-Purdue University at Indianapolis 2000 — 2004
Bachelor's Degree, Computer Information Technology
Regent University
Masters of Business Administration, Business Administration and Management, General
Anthem July 2013 - Present
WellPoint July 2013 - Present
Skills
Insurance, Requirements Gathering, Business Requirements, SDLC, Visio, Claim, Medicare, Process Improvement, Underwriting, Requirements Analysis, Employee Benefits, User Acceptance Testing, Life Insurance, Managed Care, Business Process...
Education
Cincinnati Christian University 2005 — 2010
BS
Norwood High School 1974 — 1977
Omnicare Inc. April 2015 - Present
Omnicare Inc. May 2012 - Present
WNA September 2011 - May 2012
FirstGroup America February 2008 - September 2011
Job Corps September 2005 - October 2007
Anthem December 2003 - September 2005
Job Corps February 2001 - December 2003
Thriftway Food and Drug February 1988 - February 2001
Skills
Concur, Excel, Microsoft Excel, Accounts Payable, Accounting, Accounts Receivable, PeopleSoft, General Ledger, Outlook, Process Improvement, JD Edwards, QuickBooks, Financial Reporting, Budgets, Payroll, Customer Service, Inventory Management, Team Building, Microsoft Office, Invoicing, Purchasing, Microsoft Word, Team Leadership, Account Reconciliation, Visio, Project Management, Strategic Planning, Recruiting, Transportation
Education
Oak Hills High School 1981 — 1985
Diploma
Cincinnati State Technical and Community College
Anthem January 2015 - Present
FemPartners, Inc. 2007 - 2014
Wellspring Management LLC 2006 - 2007
Inova Management Co & Sher Institutes 2001 - 2006
Skills
Healthcare, Team Building, Training, Management, Budgets, Risk Management, Management Consulting, Practice Management, Revenue Cycle, Public Speaking, Leadership, Strategic Planning, Marketing Strategy, Medical Coding, EMR/EHR, Medical Billing &..., Compliance, HIPAA / OSHA, CPT/HCPCS, Operations Management, Financials, Marketing, Contract Negotiation, New Business Development, Coaching, Healthcare Consulting, Healthcare Industry, Revenue Cycle Management, Policy, Physicians, Project Management, HIPAA, Strategy, Executive Management, Hospitals, Physician Relations, Provider Relations, EHR, Medical Billing, Medicine, Healthcare Information..., Healthcare Management, Managed Care
Education
Cardinal Stritch University
Master's degree, Health/Health Care Administration/Management
Cardinal Stritch University
Bachelor's degree, Business Administration and Management, General
Sears Holdings Corporation 2015 - Present
The Mako Group, LLC 2014 - 2015
DEFENDERS 2013 - 2014
DEFENDERS 2012 - 2013
CHAN HEALTHCARE 2011 - 2012
The Institute of Internal Auditors Inc. 2011 - 2012
Anthem 2010 - 2011
Crowe Horwath LLP 2007 - 2010
Crowe Horwath LLP 2005 - 2007
Walmart 2004 - 2005
Skills
Internal Controls, Auditing, Internal Audit, Enterprise Risk..., Risk Management, Risk Assessment, Business Process..., Accounting, Sarbanes-Oxley, Sarbanes-Oxley Act, Leadership, Management, Governance, IT Audit, Process Improvement, Financial Analysis, COSO, Corporate Governance, SOX 404, Inventory Management, Fraud, Project Planning, Project Management, Strategy, Insurance, Audit Committee, Information Security, PCI DSS, Information Technology, Due Diligence, Change Management, Training, Manufacturing, SEC Financial Reporting, GAAP, Compliance, Business Impact Analysis, Business Continuity..., Retail, Healthcare, Life Science Industry, REIT, Strategic Planning, Risk Analysis, Policy, Program Management, Executive Reporting, Executive Management, COBIT, Consulting
Education
Campbellsville University 2003 — 2005
Master's Degree, Business Administration and Management, General
Campbellsville University 1999 — 2003
Bachelor's Degree, Accounting
Federal Home Loan Bank of Cincinnati January 2014 - Present
Cohesion September 2013 - December 2013
Fifth Third Bank October 2006 - November 2012
Anthem 2005 - 2006
Provident Bank May 1989 - 2005
Skills
Software Documentation, Requirements Gathering, Business Analysis, Business Process, Project Management, Quality Assurance, Testing, Business Requirements, Management, Training, Team Leadership, Visio, Software Project..., Software Implementation, User Acceptance Testing, Test Cases, Regression Testing, System Testing, Test Planning, Banking
Education
Cincinnati State Technical and Community College
Associate's degree, Business Administration and Management, General
Anthem April 2005 - June 2013
Anthem December 1995 - March 2005
Skills
Accreditation, State and federal..., Quality Improvement..., Managed Care, Certified Professional..., Certification in..., Microsoft Excel, HEDIS Reviewer
Education
Central Michigan University 1981 — 1982
Masters of Arts, Health/Health Care Administration/Management
George Mason University 1978 — 1981
BSN
Anthem May 2014 - March 2015
TriHealth May 2013 - February 2014
Summit Behavioral Health September 2012 - December 2012
Cincinnati Children's Hospital Medical Center November 2005 - August 2012
Consolidated Health Services June 2004 - November 2005
Skills
Psychiatry, Denials, Appeals, Medical Billing, Medical Coding, Epic Systems, Nursing, Collections, Data Entry, Charge Entry, Medicare, Healthcare, Medicaid, Insurance, Utilization Management
Education
Cincinnati State Technical and Community College 2008 — 2011
Associate of Science (A.S.), RN
University of Cincinnati-Clermont College 2000 — 2001
Human social services
Anthem September 2014 - Present
Vitas March 2014 - July 2014
Amedisys Hospice August 2013 - March 2014
Regency Hospice-Kennesaw, GA October 2012 - August 2013
Georgia Highlands College 2011 - 2012
Lucent Tech 1998 - 2004
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, Cpr Certified, Teamwork, Healthcare, Social Media, Medical Terminology, Windows, Event Planning, Training, Home Care, Leadership, Nursing, Software Documentation, Patient Advocacy, Palliative Care, Registered Nurses, BLS, HIPAA, Healthcare Management, Patient Safety
Education
Georgia Highlands College 2007 — 2012
ADN, Registered Nursing/Registered Nurse
Chattahoochee Technical College 2006 — 2007
Diploma, Practical Nursing, Graduated with High Honors
Providence Health & Services July 2015 - Present
Wyndham Worldwide July 2013 - July 2015
Anthem April 2010 - July 2013
Anthem June 2006 - September 2009
Talbert House October 2005 - June 2006
International and Graduate School Experience September 2000 - February 2005
Skills
Account Reconciliation, Accounting, General Ledger, Auditing, Analysis, Health Insurance, Insurance, GAAP, Financial Reporting, Financial Analysis, PeopleSoft, Financial Accounting, Process Improvement, Microsoft Excel, Microsoft Office Access..., Essbase, Teradata, Statutory Accounting, Wings Statutory..., Forecasting, Budgets, Hospitality Industry, Hyperion HFM, Oracle
Education
Cedarville University
BA, Accounting
Portland State University
Master of Arts (M.A.), Teaching English as a Second or Foreign Language/ESL Language Instructor
Anthem September 2007 - Present
Eric Chevlen, MD 1985 - Present
National Initiative on Pain Control 2000 - 2009
Meadville Medical Center 2005 - 2007
Humility of Mary Health Partners 1991 - 2005
Skills
Utilization Management, Health Policy, Healthcare, Medicine, Medical Education, Healthcare Management, Hospitals, Healthcare Consulting, Managed Care, Internal Medicine, Treatment, Pharmaceutical Industry, Board Certified, Oncology
Education
The Ohio State University College of Medicine 1971 — 1974
MD, Medicine
Case Western Reserve University 1967 — 1971
B.A., Natural sciences
Lakeshore Learning Materials March 2010 - Present
Blue Mango Creative (Huntington Beach, CA) June 2003 - October 2010
St. John Knits November 2007 - November 2008
Chapman University Department of Art 2007 - 2008
Chapman University Publications May 2007 - July 2007
Anthem October 2003 - April 2007
Skills
Graphic Design, Graphics, Dreamweaver, Layout, Web Design, Advertising, Brochures, Image Manipulation, Logo Design, Packaging, Adobe Creative Suite, CSS, Corporate Identity, Flash Animation, Art Direction, InDesign, Photoshop, Illustrator
Education
Chapman University 1999 — 2003
BFA, Graphic Design
Harvest Christian Academy
Anthem March 2013 - Present
Health Net, Inc. July 2011 - March 2013
Wachovia, A Wells Fargo Company January 2007 - July 2011
State Farm Insurance January 2001 - January 2006
Chrysler Corporation/DaimlerChrysler January 1992 - January 2001
Skills
Employee Benefits, Underwriting, Health Insurance, Insurance, Client Service Oriented, Lotus Notes, Siebel CRM, Strategy Implementation, RFP Generation, Microsoft Office, Sales, Relationship Management, Brokerage..., Retail Banking/Lending, Negotiation
Education
Golden Gate University 2014 — 2014
Bachelor of Arts (B.A.) - Management
Chabot College
Heald College-Hayward
Wellpoint, Inc. December 2013 - Present
Little Sisters of the Poor February 2013 - November 2013
MVCA 2011 - 2013
Miami Valley Christian Academy August 2011 - December 2011
Anthem January 2001 - January 2009
Miami Valley Christian Academy Silent Auction 2006 - 2007
Anthem January 1999 - January 2001
Anthem January 1995 - January 1999
Anthem January 1993 - January 1995
Anthem January 1992 - January 1993
Skills
Event Planning, Management, Leadership, Budgets, Training, Marketing, Public Relations, Insurance, Strategic Planning, Fundraising, Project Planning, Account Management
Education
Cincinnati State Technical and Community College 1994 — 2010
Businss Management
University of Cincinnati 1977 — 1992
n/a, Business Management
Norwood High School 1975 — 1977
diploma
GE Aviation February 2014 - Present
Kroger September 2013 - February 2014
Sogeti April 2007 - September 2013
Definitive Solutions Company August 1997 - December 2006
Anthem November 1993 - February 1997
Mercantile Stores 1988 - 1991
Community Mutual Insurance Company 1985 - 1989
Skills
PMP, Lean Sigma, Enterprise Architecture, Software Project..., Six Sigma, SDLC, MS Project, Business Analysis, Project Portfolio..., Requirements Analysis, IT Strategy, Visio, IT Management, Business Intelligence, Requirements Gathering, Business Process, Vendor Management, Integration, Agile Methodologies, Business Process..., IT Service Management
Education
Liberty University 2011 — 2013
Bachelors, Interdisciplinary Studies
Cincinnati State Technical and Community College 1984 — 1986
Associate of Applied Business, Information Technology
J Nann Development Group LLC March 2003 - Present
Anthem April 1998 - October 2001
Perkin-Elmer 1990 - 1997
Skills
Construction Management, Project Management, Residential Homes, Residential Design, Carpentry, Project Estimation, Contract Negotiation, Landscape Design, Custom Homes, Construction Drawings, Restoration, Design-Build, Subcontracting, Building Materials, Roofers, Flooring, Real Estate Development, Site Planning, Constructability, Value Engineering, LEED, Facilities Management, Negotiation, Feasibility Studies, Civil Engineering
Education
Central Connecticut State University 2005 — 2008
Master's degree, Construction Management
Southern Connecticut State University 1998 — 2000
MBA, Entrepreneurship/Entrepreneurial Studies
Roger Williams University 1982 — 1986
BS Marketing
Kroger ConsultantCiber Inc.1990 - 2000
Anthem 1979 - 1990
Skills
SDLC, Software Project..., Visio, Vendor Management, Requirements Analysis, Business Analysis, PMP, Process Improvement, Project Portfolio..., PMO, IT Strategy, IT Management, Business Intelligence, SharePoint, Agile Project Management
Education
Cincinnati State Technical and Community College 1978 — 1980
Anthem March 1996 - Present
Entek Scientific Corporation January 1995 - September 1996
Anthem March 1993 - January 1995
Community Mutual May 1989 - March 1993
Community Mutual (Anthem) March 1985 - May 1989
Community Mutual Insurance Company March 1983 - March 1987
Skills
SDLC, Vendor Management, Visio, Disaster Recovery, Enterprise Architecture, ITIL, Routers, Avaya, Catalyst Switches, Cisco Technologies, Integration, PMO, Service Delivery, Business Process..., IT Operations, IT Service Management, Software Project..., PMP, Change Management, Project Portfolio..., Requirements Gathering, IT Management
Education
University of Cincinnati 1997 — 2000
Networking Certification
Cincinnati State Technical and Community College 1982 — 1985
Associate's degree, Data Management
ConnectiCare Director, Decision Support ServicesWellPoint Companies2002 - 2005
Anthem BCBS CT 1999 - 2005
Anthem 1999 - 2005
Anthem/Wellpoint 1997 - 2005
Anthem Blue Cross and Blue Shield of CT 1997 - 2005
Blue Cross and Blue Shield of Conn 1996 - 2005
Blue Cross and Blue Shield of CT 1996 - 2005
WLP 1996 - 2005
Anthem Blue Cross Blue Shield 1985 - 2005
WellPoint 1985 - 2005
Skills
Healthcare, Health Insurance, Data Warehousing, Business Analysis, Analysis, Insurance, Process Improvement, Requirements Gathering, Data Analysis, Access, Visio, Decision Support, Team Building, Healthcare Information..., Managed Care, SDLC, Vendor Management, Medicare, Team Leadership
Education
Central Connecticut State University 1969 — 1972
i-wireless LLC September 2013 - June 2015
i-wireless LLC February 2013 - September 2013
Morgan Tax & Accounting Services LLC February 2008 - April 2013
Morgan Household May 2005 - January 2008
Kroger March 2002 - April 2005
Kroger March 2000 - February 2002
Kroger September 1997 - February 2000
Anthem September 1996 - August 1997
Kroger May 1994 - August 1996
Skills
Accounting, Retail
Education
Capital University 1990 — 1994
BA, Accounting
Perot Systems 2005 - Present
Mercy Health Partners 2001 - 2005
Anthem 1998 - 2000
o/e Midwest 1994 - 1998
Education
Cincinnati State Technical and Community College
Anthem, Inc. January 1997 - Present
Anthem 1997 - Present
Skills
Litigation Management, Health Insurance, Insurance, Claim, Managed Care, Claims Management, Underwriting, Insurance Law, Litigation, Brokers, Employee Benefits, Health Policy
Education
Northern Kentucky University—Salmon P. Chase College of Law 1991 — 1994
Juris Doctor, Law
Centre College 1987 — 1991
BS, Government
Harrison College October 2010 - July 2011
Harrison College July 2009 - October 2010
Harrison College at Marion November 2006 - July 2009
Technology Integration Group May 2005 - April 2006
Harrison College March 2003 - April 2005
Adaptive Design and Development July 2000 - December 2001
Conseco November 1999 - June 2000
Anthem March 1993 - August 1999
COMPUTER TASK GROUP 1990 - 1993
Electronic Data Systems May 1985 - August 1988
Education
Central Michigan University 1978 — 1981
MBA, Marketing
Ferris State University 1976 — 1978
BS, Marketing and Psychology
Nationwide Insurance October 2014 - Present
Perficient August 2013 - October 2014
Nationwide Insurance January 2006 - August 2013
Next Step Software and Consulting March 2003 - August 2013
WellPoint 2004 - 2004
IBM Global Services 1997 - 2003
Anthem 1996 - 1997
Computer Sciences Corporation 1992 - 1996
Accenture 1988 - 1991
Skills
SDLC, Requirements Analysis, PMP, Agile Methodologies, CRM, Business Analysis, Program Management, Business Process..., IT Strategy, Integration, Solution Architecture, Microsoft Technologies, Microsoft SQL Server, .NET, Software Development, WPF, Requirements Gathering, Project Management, Change Management, Quality Assurance, Project Delivery, Testing, Strategy, Leadership, Management, Team Leadership, Vendor Management, Business Intelligence
Education
Case Western Reserve University 1984 — 1988
Bachelor of Science, Mechanical Engineering, GPA 3.5
Anthem March 2011 - Present
Lockheed Martin November 2010 - February 2011
CACI June 2007 - June 2010
AMERICAN SYSTEMS June 2005 - May 2007
EDS February 2002 - May 2005
Skills
Testing, .NET, Software Documentation, Microsoft SQL Server, SSIS, ASP.NET, Oracle, Database Design, Data Warehousing, Crystal Reports, Windows Server, Access, Business Analysis, Databases, SQL, T-SQL, Integration, Unix, PL/SQL, Information Technology, Requirements Gathering, Systems Analysis, ETL, Programming, SSRS, SDLC, Visio, JavaScript, Project Management, ASP, Agile Methodologies, Software Development, Human Resources, Disaster Recovery, Database Administration, Active Directory, XML, Visual Studio, C#, VB.NET, Relational Databases, IIS, Resource Management, Data Modeling, Visual Basic, Data Migration, Java, Business Intelligence, Requirements Analysis, Software Project...
Education
Cambridge College 2003 — 2005
Masters, Information Technology and Project Management
North Carolina State University
Bachelor of Applied Science (BASc), Management Information Systems, General
Security First Insurance Group August 2013 - June 2014
Masonicare Home Health and Hospice August 2011 - January 2013
Benchmark Assisted Living July 2009 - August 2010
Connecticare, Inc May 2006 - March 2008
Clear Channel Worldwide-The River 105.9 radio August 2004 - April 2006
Anthem Blue Cross Blue Shield/Wellpoint April 1995 - July 2004
Anthem 1995 - 2004
Skills
Health Insurance, Medicare, Event planning-logistics, Training, Marketing, Healthcare, Insurance, Brokers, Claim, Public Speaking, Advertising, Fundraising, Nonprofits, Sales, Elder Care, CRM, Community Outreach
Education
Central Connecticut State University 1978 — 1982
Bachelor of Science (B.S.), Marketing Communications with minor in accounting
Atos December 2011 - Present
KBC 2014 - 2014
First Group America 2009 - February 2013
First Group December 2008 - December 2011
Sun Chemical August 2006 - May 2008
Siemens July 2003 - May 2006
Square D Company September 2001 - October 2002
Anthem May 1998 - November 1999
Skills
JD Edwards, Service Desk, Six Sigma, Microsoft SQL Server, ITIL, Help Desk Support, Telecommunications, Troubleshooting, Information Technology
Education
Cincinnati State Technical and Community College 1998 — 2001
Dignity Health July 2015 - Present
VCU Health System September 2010 - July 2015
VCU Health System March 2006 - November 2010
VCU Health System February 2001 - March 2006
Anthem August 1998 - January 2001
Scott County November 1995 - October 1997
Skills
Healthcare, Healthcare Management, Medicaid, Pediatrics, Medicine, Public Health, Clinical Research, Case Managment, Patient Safety, Utilization Management, Healthcare Information..., Nursing, Inpatient, Hospitals, HIPAA, Policy, EMR, Cerner, Medicare, Home Care, EHR, Healthcare Consulting, Leadership, Physician Relations, Quality Improvement, Acute Care, Critical Care, Informatics, Disease Management, Patient Advocacy, Medical/Surgical, Physicians, Managed Care, BLS, Elder Care, Case Management, Revenue Cycle, CPOE
Education
Central Michigan University 2006 — 2007
MPA, Public Administration
St. Catherine University 1974 — 1978
BAN, Nursing
Kaiser Permanente March 2011 - Present
Renashias Retreat with Paycation April 2015 - Present
Amerigroup Corporation September 2007 - March 2011
Anthem July 2004 - September 2007
Skills
Process Improvement, Healthcare, Change Management, Visio, Program Management, SharePoint, HIPAA, Leadership, Healthcare Information..., Microsoft Office, Health Insurance, Healthcare Consulting, Insurance, HMO, Medicaid, Quality Assurance, Tapestry, Healthcare Reimbursement, Epic Systems, Software Implementation, Medical Records, Medical Terminology, Benefits Administration, Health Policy, Healthcare improvement, Customer Service, ICD-9, ICD-10, Data Entry, Healthcare Industry, Outlook, Lotus Notes, Data Analysis, Medicaid Managed Care, Medicare, PeopleSoft, Provider Relations, Hospitals, Macess, HCPCS, Training, Healthcare Management, Software Documentation
Education
Capella University 2006 — 2008
Master's degree, Health/Health Care Administration/Management
Norfolk State University 1998 — 2003
Bachelor's degree, Chemistry
Osbourn Park
Diploma, High School/Secondary Diplomas and Certificates
IBM 2005 - Present
Anthem 1985 - 2008
Education
University of Colorado Denver 1997 — 1999
MS, Information Technology
Central Michigan University 1972 — 1976
BS, Mathematics
Anthem/WellPoint July 2010 - Present
All Saints Catholic Church 2003 - Present
NASCO November 2009 - July 2010
Mike Albert Leasing January 2008 - February 2009
PSI Group Consulting July 2007 - January 2008
Keane, Inc March 2005 - July 2007
Fifth Third Bank June 2004 - March 2005
Computer Moms September 2003 - June 2004
Anthem 1972 - 2002
Regina 1968 - 1972
Skills
User Acceptance Testing, Testing, Test Cases, Test Planning, Regression Testing, SDLC, Business Analysis, Problem Solving, System Testing, Requirements Analysis, Requirements Gathering, ClearQuest, Business Requirements, Healthcare, Telecommunications, Management, DB2, Project Management, Test Automation, Process Improvement, Manual Testing, Data Warehousing, Business Process, Vendor Management, PMP, Visio, Software Documentation, Oracle, Mainframe, SharePoint
Education
Cincinnati State Technical and Community College 1995 — 1996
no, Business Management
Cincinnati State University
Nativity
CBTS June 2013 - Present
Eastern Computer Exchange Inc. March 2011 - May 2013
RoundTower Technologies, Inc. December 2008 - February 2011
LexisNexis December 2004 - April 2008
Anthem March 1997 - November 2004
O/E Midwest 1995 - 1998
Skills
EMC Storage, Cisco Technologies, Solaris, Storage, Data Center, Storage Area Networks, Ksh, Servers, Business Continuity, HDS, Windows Server, VMware, Cloud Computing, Virtualization, Enterprise Architecture, Disaster Recovery, Brocade, Clariion, Storage Architecture, Enterprise Storage, McData, Red Hat Linux, Unix, SAN, AIX, Storage Virtualization, NetApp, Cluster, HP-UX, DMX, VMware Infrastructure, NAS, High Availability, vSphere, VMware ESX, Active Directory
Education
Cincinnati State Technical and Community College 1992 — 1995
Associate, Computer Communications
UnitedHealthcare July 2012 - Present
UnitedHealthcare 2004 - July 2012
Anthem August 1995 - January 2004
Skills
Medicare, Managed Care, Health Insurance, Healthcare, Medicaid, Leadership, HIPAA, Healthcare Industry, Healthcare Management, Insurance
Education
San Francisco State University, College of Business 1991 — 1995
MBA, Finance
Central Connecticut State University 1982 — 1986
BS, Finance
Anthem September 2013 - Present
Concentra December 2012 - August 2013
Recyclebank January 2009 - July 2012
Australian Defence Force January 2006 - September 2008
Australian Defence Force on Attachment to the US Army December 2003 - December 2005
Australian Defence Force January 2002 - December 2003
Skills
Capability Development, Program Management, Operations Management, Team Leadership, Strategic Planning, Project Management, Change Management, Project Planning, Business Process..., Operational Planning, Contract Management, Leadership, Management, Risk Assessment, Business Strategy, Project Delivery, Training, Personnel Management, Emergency Management, Resource Management, Strategy, Human Resources, Team Management, Start-ups, Business Process, Budgets, Risk Management, Procurement, Management Consulting, Cross-functional Team..., Process Improvement, Policy, Performance Management, Government, Contract Negotiation, Team Building, Business Development, Leadership Development, Analysis, Business Analysis, Stakeholder Management, Governance, Data Analysis, Business Planning, Organizational...
Education
Charles Sturt University 2013 — 2015
Master of Business Administration (MBA)
Charles Sturt University 2000 — 2006
Masters
UNSW Australia 1993 — 1995
Bachelor of Science
Procter & Gamble March 2003 - Present
Compuware 2002 - 2003
Independent Consultant 2000 - 2002
Cap Gemini Sogeti 1998 - 2000
Cap Gemini Sogeti 1995 - 1998
Anthem 1991 - 1995
Education
Thomas More College 1995 — 1997
Bachelor, Business Administration
Cincinnati State Technical and Community College 1990 — 1991
Associates, Computer Information Systems Programming
Cincinnati State Technical and Community College 1990 — 1991
Elder High School 1984 — 1988
Elder 1983 — 1988
Anthem August 2014 - Present
Cost Plus World Market December 2013 - August 2014
Levi Strauss & Co. November 2012 - December 2013
The Flavor Group April 2012 - July 2012
San Francisco State University January 2012 - May 2012
SAY Media August 2010 - December 2010
Verizon Wireless April 2008 - September 2008
Nordstroms June 2007 - October 2007
CVS February 2006 - November 2006
Skills
Social Media Marketing, Salesforce.com, Social Media, Advertising, Online Advertising, Time Management, Google Adwords, Leadership, Management, CRM, Social Networking, Marketing Communications, Sales, Microsoft Office 2007, Analytics, Hootsuite, Business Performance..., Fashion, Event Management, Account Management, CPM, Writing, Adsense, DaVinci, AS400 system, Brio Query, Merchandising Analytics, Department Budgeting, Competitive Analysis, Retail Business Math, Operations Management, Microsoft Office
Education
San Francisco State University 2009 — 2012
Bachelor of Science, Business Administration; Marketing
Cerritos College 2006 — 2008
Cornerstone Broker Insurance Services Agency October 1997 - Present
Anthem 1992 - October 1997
Skills
Management, Health Insurance, Insurance, Customer Service, Sales, New Business Development, Employee Benefits, Disability Insurance, Team Building, Life Insurance, Medicare, Healthcare, Account Management, Brokers
Education
Cameron University
Psychology/ English
Xavier University
Communications/ English
CompuCom June 2013 - Present
GE February 2005 - Present
CompuCom May 2008 - June 2013
CompuCom February 2005 - June 2013
GE Aviation 2009 - 2011
Anthem February 2004 - February 2005
Skills
Technical Support, Hardware, Computer Hardware, Laptops, Troubleshooting, Active Directory, System Deployment, Windows XP, Windows, Computer Repair, Help Desk Support, Desktop Support, Microsoft Office, Applications Support, Apple, iPhone, Mac OS X, XP, Printers, Software Installation, Microsoft SQL Server, T-SQL Stored Procedures
Education
Cincinnati State Technical and Community College 2002 — 2003
William mason High School 1995 — 1999
3
SimplySimonPetSupplies.com July 2011 - December 2013
Aetna August 2007 - November 2010
Anthem 2002 - 2007
Skills
Life Insurance, Brokers, Health Insurance, Disability Insurance, Underwriting, Medicare, Managed Care, Insurance, Employee Benefits, Claim, Account Management, Strategic Planning, Team Building, Benefits Administration, Health Savings Accounts
Education
Central Michigan University
B.S. in Business Administration, Business, Management, Marketing, and Related Support Services
Anthem March 2015 - Present
Anthem March 2014 - March 2015
WellPoint September 2011 - March 2014
WellPoint 2010 - September 2011
WellPoint October 2001 - July 2010
Anthem BCBS/WellPoint October 1999 - October 2001
WellPoint January 1996 - October 1999
Skills
PMP, Certified Business..., Health Insurance, Vendor Management, Project Management, Team Leadership, Process Improvement, Managed Care, Medicare, Budgets, Insurance, Business Analysis, Business Process..., Visio, SDLC, Healthcare, Cross-functional Team..., Program Management
Education
Central Connecticut State University 1982 — 1986
Bachelor of Science, Business Administration
Anthem May 2001 - Present
Southeastern WI Medical & Social Services/Covenant Behavioral Health September 1990 - April 2001
Skills
Medicare, PPO, HEDIS, Medicaid, Managed Care, Health Insurance, HIPAA, Credentialing, Health Policy, Insurance, Healthcare, Healthcare Management, Healthcare Industry, Healthcare Information..., Provider Relations, Ambulatory Care, Hospitals, NCQA, Medical Staff..., Process Improvement, JCAHO, Accreditation, Utilization Review, Physician Relations, HMO
Education
Cardinal Stritch University 1999 — 2002
BS, Information Technology
University of Wisconsin-Madison 1987 — 1988
MSSW, Social Work
University of Wisconsin-Whitewater 1982 — 1986
BS, Social Welfare
Florida Blue January 2014 - Present
GuideWell December 2011 - December 2013
Florida Blue November 2010 - December 2013
Anthem November 2008 - November 2010
University Hospitals Case Medical Center Cleveland Ohio 2004 - 2007
The Medical Group of Ohio 2002 - 2004
Cigna Health Care 1995 - 2002
The Permanente Medical Group 1992 - 1995
Skills
Disease Management, Managed Care, Healthcare Management, Healthcare, Utilization Management, Medicare, Health Insurance, Health Policy, Provider Relations, Hospitals, Medicine, Network Development, PPO, Credentialing, Healthcare Consulting, Clinical Research, Case Managment, EHR, HMO, Healthcare Industry, HIPAA, Physicians, Practice Management, Quality Improvement, Pharmacy Benefit..., Physician Relations, Case Management
Education
Case Western Reserve University School of Medicine 1977 — 1981
MD
Central Michigan University 1973 — 1977
BS, Psychology Major, Chemistry
Anthem Program DirectorWellPoint2003 - Present
Humana 2000 - 2003
Medical Mutual of Ohio 1997 - 2000
Skills
PPO, Provider Relations, Health Insurance, Managed Care, HIPAA, Medicaid, Medicare
Education
University of Cincinnati 1995 — 1995
B.S., DAAP: Health Planning
Central Michigan University
Health Services Administration
B & P Benefits Solutions October 2004 - Present
Anthem 1997 - 2000
Skills
Health Insurance, Employee Benefits, Disability Insurance, Insurance, Strategic Planning, Customer Service, Team Building, Term Life Insurance, New Business Development, Life Insurance, Health Savings Accounts, Brokers, Small Business, Selling, Employee Relations, Sales, Long-term Care, Medicare, Employee Wellness, COBRA, Cold Calling, Direct Sales, Account Management, Underwriting, Dentistry, Leadership, Healthcare, Customer Retention, Sales Management, Group Insurance, 401k, Pensions, Defined Benefit, Benefits Administration, Fixed Annuities, Managed Care, Risk Management
Education
Chowan University
Anthem November 2011 - Present
ATT/AMDOCS - IT September 2001 - December 2008
ATT - IT April 1995 - September 2001
SNET - Network January 1989 - April 1995
Skills
Visual Basic, C, Unix Shell Scripting, Visio, C++, Java, Informix, SQL, Shell Scripting, Integration, SDLC, Software Project..., Analysis, Management, Unix, Vendor Management, Requirements Analysis, Process Improvement, Program Management, Project Management, Business Analysis
Education
Southern New Hampshire University 2012 — 2015
Master of Science (MS), Organizational Leadership
Charter Oak State College 2008 — 2011
Bachelors of Sciences, Information Technology
City of Cincinnati October 1989 - Present
Anthem 1982 - 1987
Skills
Active Directory, Windows 7, XP, Office, SQL, Microsoft SQL Server, Disaster Recovery, System Administration, Visio, Servers, Windows XP, TCP/IP, VMware, Oracle, Security
Education
Cincinnati State Technical and Community College 1981 — 1985
Associate's degree, Information Technology
AdvoCare April 2015 - Present
Anthem June 2014 - Present
AdvoCare 2015 - 2015
WellPoint July 2012 - June 2014
Anthem Blue Cross Blue Shield October 2007 - July 2012
Anthem October 2007 - July 2012
Skills
Health Insurance, Customer Service, Sales, Benefits Administration, Employee Benefits, Managed Care, Claim, Account Management, Process Improvement, Health Savings Accounts, Weight Management, Sports Nutrition, Health & Wellness
Education
Project Management Institute 2013 — 2013
Project Management Professional
University of Cincinnati 2002 — 2005
Bachelor of Arts (B.A.), Organizational Leadership
Cincinnati State Technical and Community College 1997 — 2000
Associate's degree, Marketing/Marketing Management, General
Anthem June 2007 - Present
Cincinnati Financial Corporation February 2007 - June 2007
Definitive Solutions February 2000 - May 2007
Anthem June 2006 - December 2006
Anthem October 1998 - February 2000
Skills
Perl, SQL Server Management..., T-SQL Stored Procedures, ClearQuest, ClearCase, IBM BPM, FileNet, COBOL, JCL, Mainframe, SAS programming, Lean IT, ReqPro
Education
Cincinnati State Technical and Community College 1996 — 2000
Associates, Computer Programming
Anthem June 1992 - Present
Skills
Commercial Insurance, Health Insurance, Claims Management, Underwriting, Claim, Insurance, Property & Casualty..., Disability Insurance, Medicare, Employee Benefits, General Insurance, Liability
Education
Central Connecticut State University
University of Cincinnati January 2013 - Present
University of Cincinnati November 2001 - Present
Procter & Gamble February 1999 - August 2001
O/E Midwest September 1996 - January 1999
Anthem September 1996 - January 1999
Prime Valet Cleaners 1994 - 1996
Skills
Windows Server, SCCM, Active Directory, Group Policy, System Administration, Microsoft Office, Visio, SharePoint, Troubleshooting, VMware, Windows, Servers, Leadership, Software Documentation, Disaster Recovery, VPN, Citrix, Shell Scripting, Microsoft Exchange, Project Management, MS Project
Education
University of Cincinnati 2002 — 2007
BS, Information Technology
Cincinnati State Technical and Community College 1993 — 1998
AA, AAB, Liberal Arts, Information Technology
Humana July 2013 - Present
Humana Military March 2011 - July 2013
WellPoint January 1996 - October 2009
Anthem January 1989 - January 1996
Anthem January 1985 - January 1989
Skills
Employee Benefits, Insurance, Underwriting, Analysis, Accounting, Health Insurance, Claim, General Insurance, Brokers, Health Savings Accounts
Education
The Ohio State University 1980 — 1982
Elementary Education Teaching Certificate, Elementary Education and Teaching
Capital University 1975 — 1979
BA, Music, Education
WellPoint June 2012 - Present
WellPoint 2009 - June 2012
Anthem 2001 - 2012
Skills
Benefits Administration, Network Development, Medicare Part D, Utilization Management, Employee Benefits, HMO, Disease Management, Medicare, Health Policy, Process Improvement, Microsoft Office, Healthcare Management, Managed Care, Healthcare, Provider Relations, PPO, Health Insurance, Medicaid, HIPAA, Pharmacy Benefit..., NCQA, Utilization Review, Healthcare Industry, Quality Improvement, Healthcare Information..., Hospitals, Epic Systems, Insurance, Case Management, Inpatient, Medical-Surgical, Medical Case Management, Medical Coding, Provider Network..., ICD-9, Claims Resolution, Health Savings Accounts, Medical Billing, Medicare Prescription..., Call Centers, Medical Terminology, Physician Relations, Physicians, Health Plan Operations, Patient Advocacy
Education
Cincinnati State Technical and Community College 1997 — 1999
HUC/Nursing
Sikorsky Aircraft March 2012 - Present
Bikers Against Animal Cruelty, Inc. September 2007 - April 2014
Helicopter Support Inc January 2001 - March 2012
Anthem January 1990 - August 2000
Skills
Fundraising, Agile Methodologies, Business Intelligence, Internal Audit, Disaster Recovery, Logistics, Customer Service, Program Management, Team Building, Six Sigma, Nonprofits, Microsoft Excel, Non-profits, Information Security, SAP, Accounting, Purchasing, Vendor Management, Data Modeling, Continuous Improvement, Troubleshooting, Supply Chain Management, Project Management, Computer Security, Lean Manufacturing, Integration, PowerPoint, Networking, Enterprise Architecture, Software Development, Military, Operations Management, Contract Negotiation, Microsoft Office, JavaScript, Technical Writing, Security, SQL, SharePoint, Microsoft Word, Cross-functional Team..., Visual Basic, Process Improvement, Earned Value Management, Negotiation, Business Analysis, Training, Identity Management, Aerospace, Aircraft
Education
Charter Oak State College 2011 — 2013
Bachelor of Business Administration (B.B.A.), Organizational Leadership, Honors
Animal Behavior College 2008 — 2008
Certified Dog Trainer, Dog Training
Quinnipiac University 1991 — 2004
Associates, Computer Science
Anthem April 2015 - Present
Anthem Blue Cross Blue Shield April 2014 - Present
Coventry Health Care January 2012 - April 2014
KDMC HH March 2011 - January 2012
Amedisys Home Health & Hospice June 2010 - March 2011
Bon Secours Health System October 2008 - June 2010
Amedisys Home Health & Hospice July 2007 - October 2008
Bon Secours Health System February 2007 - July 2007
Trident Medical Hospital May 2004 - December 2005
Hill-Rom March 2001 - August 2003
Skills
Acute Care, Healthcare Management, Healthcare, Medical/Surgical, Nursing, Medical Case Management
Education
Charter Oak State College
Bachelor's degree, Health/Health Care Administration/Management
Trident Technical College
Associate of Health Science, Registered Nursing
Anthem July 2004 - Present
Virginia Retirement System April 2003 - July 2004
Auto Club Group January 1999 - December 2002
Skills
PMO, PMP, Project Portfolio..., Program Management, Process Improvement, Business Analysis, SDLC, Vendor Management, Health Insurance, Business Process..., Project Management, Insurance, Change Management, Software Project..., Visio, Requirements Gathering, MS Project, Requirements Analysis, IT Strategy, Management
Education
Central Michigan University
MSA, Management
Michigan State University
BA, Communication Arts
Anthem June 2013 - Present
Crossroads Community Services Board October 2008 - June 2013
Skills
Treatment, Training, Group Therapy, Substance Use Disorders
Education
Central Michigan University 2005 — 2008
MA, Counseling
University of Virginia 1987 — 1991
BA, Psychology
Anthem August 2014 - Present
Haney September 2012 - June 2014
Bridgeway Pointe January 2012 - March 2012
Cinfed Credit Union November 2003 - June 2010
Skyline Chili, Inc June 2001 - November 2003
Skills
Human Resources, Training, PowerPoint, Customer Service, Microsoft Excel, Recruiting, Microsoft Office, 10 Key, HTML, Excel, Word, Payroll, Performance Management, Microsoft Word
Education
University of Cincinnati 2010 — 2012
Bachelor of Arts (B.A.), Organizational Leadership, 3.5 G.P.A
Cincinnati State Technical and Community College 2003 — 2008
Associates, Business Administration and Management, General
Davita Healthcare April 2015 - Present
Anthem May 2004 - April 2015
Anthem Prescription Management June 2002 - May 2004
Cardiology Center of Cincinnati May 1999 - June 2002
Skills
Healthcare, Organization, Time Management, Confidentiality, Problem Solving, Process Improvement, Virtual Teams, Microsoft Office, Outlook, Visio, Meeting Scheduling, Cost Reporting, Expense Reports, Travel Arrangements, Vendor Contracts, Supply Ordering, Human Resources, Agenda, Note Taking, Interviewing Skills, New Hires, New Hire Processes, Mentoring New Hires, Organization Of Events, TSRM, Project Coordination, Employee Relations, Employee Recognition
Education
Cincinnati State Technical and Community College
TriHealth May 2012 - Present
Anthem January 2007 - October 2010
Anthem January 2004 - January 2010
Anthem November 2004 - January 2007
Skills
Customer Retention, Coordination, Communication Skills, Health Insurance
Education
Cincinnati State Technical and Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
Xavier University
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Kings Toyota June 2015 - Present
Sinclair Community College May 2012 - Present
Anthem February 2012 - May 2015
Western & Southern Financial Group June 1984 - September 2011
U.S. Shoe May 1981 - June 1984
Skills
Security, Risk Assessment, Physical Security, Security Operations, Training, Leadership, Emergency Management, Team Building, Investigation, Operations Management, Risk Management, Policy
Education
Cincinnati State Technical and Community College 1981 — 1985
Associate's degree, Business Administration and Management, General
LaSalle High School 1971 — 1972
FinneyTown High School 1968 — 1971
Anthem April 2013 - Present
University of Cincinnati Physicians November 2012 - April 2013
WellPoint August 1994 - April 2012
Skills
Process Improvement, HIPAA, Microsoft Word, Project Management, Insurance, Access, Managed Care, Healthcare, Medicare, Healthcare Information..., Software Documentation, Business Analysis, Analysis
Education
Cincinnati State Technical and Community College 1992 — 1995
Associate's degree, Computer and Information Sciences and Support Services
Brookdale Senior Living November 2012 - Present
Anthem January 2011 - March 2012
Walmart December 2003 - January 2011
Skills
Health Insurance..., Windows 7, Accurate Data Entry, Medication..., Medicare Prescription..., Prescription Drug...
Education
Trinity Bible College 1988 — 2001
Central Bible College 1993 — 1994
Associate of Arts (A.A.), Deaf Ministries
Anthem April 2008 - Present
Aetna April 2003 - May 2006
Cigna April 2001 - June 2002
Skills
Healthcare, Customer Service, Microsoft Office, Insurance, Hospitals, Leadership, Medicare, HIPAA, Strategic Planning, Public Speaking
Education
Chamberlain College of Nursing 2014 — 2015
BSN, Registered Nursing/Registered Nurse
capitol community college Univeristy of Hartford chamberlain college of nursing 2012 — 2014
capitol AS Chamberlain graduate 2015, bsn
Anthem December 2007 - Present
Anthem January 2004 - November 2007
Anthem January 2000 - January 2004
Skills
Health Insurance, Insurance, Process Improvement, Visio, Business Analysis, Medicare, Vendor Management, SDLC, PMO, PMP, Employee Benefits, Managed Care, HIPAA, Requirements Gathering, Business Requirements
Education
University of Louisville 1984 — 1987
Continued education, Business Administration and Management, General
Cincinnati State Technical and Community College 1979 — 1981
Associate's degree, Business Administration and Management, General, Honors Graduate
Anthem November 1993 - Present
CalGroup Insurance January 1990 - November 1993
Skills
Health Insurance, Insurance, Claim, Medicare, Call Centers, ACH
Education
Citrus College 1993 — 1993
Aiken High School Ohio 1972 — 1976
Fort Hood August 2013 - Present
Anthem June 1999 - June 2001
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Leadership, Project Management, Strategic Planning, Sales, Public Speaking, Marketing, Team Building
Education
Central Texas College 2002 — 2010
Associate of Business Management, Business Administration and Management, General
Mayo Clinic April 2008 - Present
Anthem March 1997 - April 2008
Skills
Excel, Word, Access,...
Education
Chippewa Valley Technical College 1993 — 1995
Administrative Assistant Information Processing, Business, 3.775 GPA
Anthem August 1996 - Present
Education
Central Connecticut State University 1980 — 1984
Bachelor of Science (BS), Marketing
Anthem August 2013 - May 2014
iQor June 2011 - December 2012
Sugaw Creek Park & Recreation February 2011 - October 2011
Education
Central Piedmont Community College 2011 — 2012
Some Coursework Completed, Psychology
Fayetteville State University 2006 — 2008
Coursework Completed, Psychology
Anthem July 2009 - March 2012
Anthem April 2004 - July 2009
Anthem July 1997 - April 2004
Anthem April 1990 - May 1992
Anthem May 1984 - April 1990
Education
Charter Oak State College 2012 — 2014
Bachelor's degree, Business Administration and Management, General
Quinnipiac University 1998 — 2004
Associate's degree, Business Administration and Management, General