Anthem Company
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Anthem Employees
Natural Images by Allie Marketer/Founder/Owner/PhotographerNatural Images by Allie1989 - Present
Realestate 2004 - 2009
Anthem 2002 - 2006
Public Defender Service 1994 - 2002
US Army 1990 - 1998
Metropolitan Property And Casualty Insurance Company January 1990 - January 1994
Skills
Photography, Portrait Photography, Portraits, Weddings, Customer Service, Photoshop, Event Management, On Location, Insurance, Administration, Advertising, Social Media Marketing, Fashion, Headshots, Social Media, Property & Casualty..., Claims Management, General Insurance, Public Speaking, Claim, Financial Risk, Event Photography, Print, Risk, Health, Home, Claims, Social Networking
Education
University of Massachusetts Lowell 1990 — 1994
Bachlors, Criminal Justice, Sociology, photography
Bridgestone Firestone Inc February 2015 - Present
Aethera Strategies January 2013 - Present
Cenveo October 2014 - January 2015
St. Vincent Healthcare January 2014 - June 2014
Humana January 2013 - June 2013
Humana January 2013 - June 2013
Appriss January 2012 - March 2013
Anthem January 2011 - December 2011
Bank of America July 2010 - December 2010
Marsh & McLennan Companies, Inc. January 2010 - June 2010
Skills
IT Service Management, Change Management, Strategy, Leadership, ERP, Business Intelligence, Team Building, Project Management, Process Improvement, Consulting, Vendor Management, Software Documentation, Troubleshooting, Business Analysis, Analysis, Management, SharePoint, SDLC, Databases, Visio, Microsoft SQL Server, SQL, Networking, Technical Support, Training, Access, System Administration, Hardware, Security, Windows Server, Computer Hardware, Integration, Requirements Gathering, Talent Acquisition, Sourcing, Technical Recruiting, Employee Relations, ITIL, Oracle, Documentation, PeopleSoft, Project Portfolio...
Education
University of Phoenix 2012 — 2016
2016 Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences, General
Wisconsin Bankers Association September 2014 - Present
Ameritas October 2012 - May 2014
Companion Life Insurance Company March 2010 - July 2012
UnitedHealth Group February 2008 - March 2010
Anthem October 1993 - February 2008
Skills
RHU, NAHU member since 1991, Life and Health..., Insurance, New Business Development, Health Insurance, Management, Disability Insurance, Employee Benefits, Health Savings Accounts, Life Insurance, Marketing, Brokers, Term Life Insurance, Long-term Care, Underwriting, Sales, Account Management
Education
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.), History
TouchCommerce August 2015 - Present
TouchCommerce September 2014 - Present
TouchCommerce April 2012 - September 2014
Daybreak Web Design January 2009 - September 2012
Anthem January 2008 - June 2009
WellPoint May 2006 - June 2009
Ventura Tigres Track Club March 2003 - June 2008
Gospel Light June 1999 - May 2006
Skills
SEO, Web Design, Sales, Strategic Planning, Marketing, Marketing Strategy, Online Advertising, Social Media Marketing, Team Building, Product Management, Online Marketing, User Experience, Leadership, Social Media, Management, Advertising, Salesforce.com, Email Marketing, SaaS, Social Networking, E-commerce, Sales Operations
Education
University of Northern Iowa 1990 — 1992
Bachelor of Science (BS), Communications and Public Relations
Los Angeles Baptist High 1984 — 1988
Six Sigma Management Institute March 2011 - Present
C Stimson, LLC March 2011 - Present
AT&T 2011 - Present
CUNA Mutual Group 2010 - 2010
Blue Cross Blue Shield of Minnesota November 2006 - July 2008
Anthem March 2004 - November 2006
Senior Consultant January 2003 - February 2004
GENERAL ELECTRIC COMPANY October 2000 - October 2002
Fleet Credit Card Services June 1999 - October 2000
SIX SIGMA QUALTEC, Inc May 1997 - June 1999
Skills
Six Sigma, Cross-functional Team..., Process Improvement, Business Process..., Project Management, Quality Management, Lean Manufacturing, Change Management, Operational Excellence, Business Strategy, Communication, Leadership, Performance Improvement, Management, Training, Kaizen, Strategy, Executive Management, Business Process..., Black Belt, Process Engineering, Leadership Development, Consulting, Balanced Scorecard, Program Management, Business Transformation, Management Consulting, Vendor Management, Analysis, Business Process, Telecommunications, Quality System, Manufacturing, Team Building, Project Planning, Operations Management, Project Portfolio..., Continuous Improvement, Process Management, Strategic Planning, PMO
Education
University of Pennsylvania - The Wharton School 1990 — 1991
Executive Education Program, Business Management
The Wharton School of Business, University of Pennsylvania
Executive Education Program, N/A
Centene Coproration/The Granite State Health Plan October 2012 - Present
Anthem September 2002 - October 2012
Wentworth Consulting Group, LLC September 1998 - February 2002
Healthsource 1985 - 1998
Skills
Managed Care, Disease Management, Utilization Management, Pharmacy Benefit..., Healthcare, Insurance, Provider Relations, Healthcare Management, PMP, Medicaid Managed Care, Provider Networks, Case Managment, Quality Improvement, Product Development, Product Management, Medicaid, Product Marketing, Health Insurance, Process Improvement, Medicare, Management
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics 1987 — 1989
MBA, Executive MBA Program
University of New Hampshire 1978 — 1982
BSN, Nursing
Anthem April 2015 - Present
Nevada Health CO-OP February 2013 - April 2015
City of Henderson April 2001 - May 2013
Harmon Hospital March 2011 - February 2013
Skills
Quality Assurance, Quality Management, Quality Auditing, Process Improvement, Validation, Software Documentation, Quality Control, Healthcare, CAPA, Quality Improvement, Supervisory Skills, Auditing, Policy, Disease Management, Accreditation, Utilization Management, Managed Care, Healthcare Management, Strategic Planning, HIPAA, Customer Service, Team Building
Education
Saint Francis University 2012 — 2014
Master of Health Science, Health Science
University of Nevada-Las Vegas 2008 — 2011
Bachelor of Science (BS), Health Care Administration
Anthem October 2013 - Present
MedOptions December 2012 - October 2013
Our Lady of Lourdes Regional Medical Center 1997 - 2012
Skills
Cognitive Psychology, Clinical Supervision, Crisis Intervention, Management, Substance Use Disorders, Family Therapy, Women's Issues, Chronic Illness, Chronic Kidney Disease, Chronic Care Management, Behavior Modification, HIPAA, Dual Diagnosis, Geriatrics, Behavioral Health, CBT, Mental Health, Therapists, Clinical Research, Healthcare, Case Management, Public Speaking, Hospitals, Program Development, Community Outreach, Nonprofits, Healthcare Management, Strategic Planning, Team Building
Education
University of Pennsylvania 1986 — 1993
MSW, PH.D,, Clinical Psychology
Anthem July 2015 - Present
Teradata Applications 2014 - May 2015
WellPoint March 2014 - June 2014
ShelleyO October 1993 - January 2014
Roche February 2012 - July 2013
Kaplan College January 2012 - April 2012
1OAK Art January 2001 - October 2011
IUPUI August 2004 - December 2004
Que Publishing April 1988 - October 1993
Skills
Publishing, Publications, Editing, Editorial, Writing, Web Content, Content Development, Content Management, Social Media, Social Networking, Technical Writing, Online Publishing, Copywriting, Strategic Planning, Agile Methodologies, JIRA, SharePoint
Education
University of Maryland College Park 1984 — 1986
MA, English
University of South Carolina-Columbia 1980 — 1984
BA, English, Journalism
Bishop Chatard High School 1976 — 1980
HS
Targeting Opportunity: Healthcare IT Leader Healthcare Operations Leader 2015 - Present
Anthem 2012 - 2015
Anthem 2011 - 2012
Sony Pictures Home Entertainment 2004 - 2011
Plutus Enterprises 2001 - 2004
Skills
Process Improvement, Business Process, Vendor Management, Business Analysis, Program Management, Provider Enrollment, Data Governance, Healthcare, SDLC, Management, Change Management, IT Strategy, Leadership, Business Process..., Project Management, ITIL, Project Portfolio..., Business Intelligence, Cross-functional Team..., Supply Chain, IT Management, Integration, Requirements Analysis, Software Project..., Project Delivery, Enterprise Architecture, Production Support, Portfolio Management, Inventory Management, Master Data Management, Strategy, Healthcare Information...
Education
ITIL v3 Certification - Quickstart Professional Training 2009 — 2009
Certficate, I/T Services
University of North Carolina at Charlotte 1998 — 2001
BA, Computer Science
Jewish Hospital September 2011 - June 2014
ACRP 2013 - 2014
WellPoint August 2010 - September 2011
Anthem 2008 - 2011
Skills
Nursing, Healthcare, Clinical Research, Epic Systems, Utilization Management, Editing, Copywriting, Proofreading, Managed Care, Hospitals, Informatics, Medicine, Healthcare Information..., Healthcare Management, Patient Safety, EMR, Clinical Trials, Inpatient, HIPAA, Oncology
Education
University of Phoenix 2006 — 2008
Bachelor of Science in Business Management, Business Administration and Management, General
Deaconess School of Nursing 1986 — 1988
Diploma, Registered Nursing/Registered Nurse
Xavier University 1986 — 1988
Nursing
Anthem August 2015 - Present
Private practice at New Horizon Counseling Center December 2010 - Present
Beacon health options February 2015 - August 2015
Desert Hope American Addiction Center March 2013 - January 2015
Montevista Hospital November 2011 - March 2013
Skills
Life Transitions, Group Therapy, Psychotherapy, Mental Health Counseling, CBT, Motivational..., Crisis Intervention, Grief Counseling, Self-esteem, Dual Diagnosis, Stress Management, Individual Counselling, Child Therapy, Adolescents, Therapists
Education
University of Nevada-Las Vegas 2008 — 2010
Mental Health Counselor
Anthem March 2013 - Present
Baby-5280 November 2012 - Present
Baby Sensory/ Baby-5280 July 2012 - May 2014
Neurological Associates September 2011 - September 2012
Third way center February 2004 - April 2011
Skills
Family Therapy, Psychotherapy, Couples, Group Therapy, Adolescents, Play Therapy, Counselling, Chemical Dependency, Mental Health, Mental Health Counseling, CBT, DBT, Dual Diagnosis, Self-esteem, Crisis Intervention, Life Transitions, Counseling, Developmental Education, Parenting Education, Geriatric Rehabilitation, Healthcare, EAP, Counseling Psychology, Behavioral Health, Leadership, Psychology
Education
University of Phoenix 2004 — 2006
Masters, Counseling
Metropolitian state
Bachelors, Psychology
Evolent Health June 2014 - Present
Evolent Health March 2014 - June 2014
CIGNA Healthcare February 2013 - February 2014
Futrix Ltd April 2011 - March 2013
Humana March 2007 - April 2011
TriWest Healthcare Alliance 2007 - 2007
WellPoint 2003 - 2006
Anthem 2004 - 2005
Health Management Corporation 2002 - 2005
HMC 2001 - 2005
Skills
Production Support, Data Warehousing, Business Intelligence, Data Analysis, SAS, Business Analysis, Analytics, ETL, Business Objects, SQL, Project Management, Requirements Analysis, Data Mining, Microsoft SQL Server, Data Integration, SDLC, DB2, Databases, Data Modeling, Analysis, Data Marts, Dimensional Modeling, Logical Data Modeling, Data Administration, Enterprise Data Modeling, Enterprise Databases, ETL Tools, Train the Trainer, Virtual Training, Team Facilitation, Training Facilitation, Brainstorm Facilitation, Cognitive Walkthrough, Data Stewardship, Data Architects, Organizational..., Situational Leadership, Technical Vision, Hands-on Development, Leading Development..., Delivering projects on..., Exceeding Customer..., Passion for Success, Success Driven, Program Management, Cross-functional Team..., Predictive Modeling, Database Design, Strategy, IT Strategy
Education
University of Nebraska-Lincoln 1987 — 1992
Bachelor of Arts (B.A.), Cognitive Psychology and Psycholinguistics
Anthem, Inc. January 2015 - Present
Anthem June 2014 - January 2015
Education
University of Wisconsin-Madison 1999 — 2001
Master's Degree, Administrative Medicine
University of Pennsylvania School of Medicine 1981 — 1986
Doctor of Medicine (M.D.)
Anthem August 2015 - Present
WellPoint January 2012 - Present
WellPoint August 2009 - January 2012
WellPoint April 2007 - January 2012
Anthem BCBS/WellPoint 1985 - April 2007
Skills
Health Insurance, Provider Relations, Medicare, Network Development, Managed Care, Strategic Planning, Project Management, Commercial Insurance, Healthcare Information..., Property & Casualty..., HMO, Disease Management, Call Center, Health Policy, Program Management, Medicare Part D, Performance Improvement, Executive Management, Healthcare Industry, Health Care Reform, HIPAA, Healthcare, Insurance, Healthcare Consulting, Employee Benefits, Business Analysis, Contract Negotiation, Pharmacy Benefit..., Medicaid, Process Improvement, Health Savings Accounts, Business Process..., SDLC, Vendor Management, Underwriting, PPO, Management, Strategy, Claim, Utilization Management, Healthcare Management, Cross-functional Team..., Business Process, Governance, Strategic Partnerships, Claims Management, Team Leadership, Call Centers
Education
University of Phoenix 2002 — 2004
Bachelor of Science, Business Management
Essence Healthcare September 2013 - Present
UnitedHealth Group September 2012 - September 2013
JC Insurance Services July 2007 - September 2012
Anthem October 2004 - July 2007
Naught-Naught Agency October 1999 - October 2004
Skills
Insurance, Health Insurance, Term Life Insurance, Sales, Property & Casualty..., Microsoft Office, Adobe Creative Suite, Organizational..., Team Building, Employee Benefits, Management, Small Business, Public Speaking, Sales Management, Health Savings Accounts, Piano, Marketing, Medicare, Medicare Advantage, Managed Care, Healthcare, HMO, Healthcare Information..., Healthcare Industry, Business Strategy, Business Development, Managing Groups, Managing Volunteers, Piano Performance
Education
University of Missouri-Columbia 1997 — 2001
Bachelor of Arts (BA), Business/Corporate Communications
Clearwater High School
Conifer Health Solutions April 2012 - Present
Looking for New Opportunities January 2012 - Present
Baylor Health Care System April 2005 - January 2012
Anthem September 2002 - November 2004
Qwest Wireless October 2000 - March 2002
Skills
Provider Relations, Outstanding Customer..., Patient Satisfaction, Employee Management, Data Analysis, Payroll, Project Management, TQM, Inspiration, Budget Management, Work Process Improvement, Patient Education, Claims Management, Budgets, Insurance, Business Process..., Recruiting, Customer Service, Employee Benefits, Leadership, PeopleSoft, Healthcare, Process Improvement, Hospitals, Training, Access, Human Resources, Cross-functional Team..., Customer Satisfaction, Process Scheduler, Interviews, Strategic Planning, Healthcare Management, Invoicing, Employee Engagement, Quality Assurance
Education
University of Phoenix 2010 — 2012
Bachelor of Applied Science (BASc), Business Administration and Management, General
Senior Organizational Services LLC November 2012 - Present
3M Health Information Systems January 2006 - October 2012
3M August 2003 - December 2005
3M April 2001 - August 2003
3M June 1999 - April 2001
CIGNA HealthCare October 1997 - June 1999
Anthem July 1995 - October 1997
Stanley Black & Decker September 1987 - June 1993
Bank of America December 1977 - September 1987
Skills
Product Development, Healthcare, Process Improvement, Strategic Planning, Product Management, New Business Development, Six Sigma, Business Strategy, Product Marketing, Marketing Strategy, Healthcare Information..., Sales Management, Contract Negotiation, Customer Relations, Analytics, Strategy Development, Market Research, Negotiation, Account Management, Process Engineering, Team Leadership, Program Management, Product Launch, Business Planning, Business Analysis, Forecasting, Executive Management, Marketing Communications, Competitive Analysis, Excel, Analysis, Compliance, Budgeting, Marketing Management, Sales Support, Segmentation, Access, Financial Analysis, Pricing, Microsoft Office, Consultative Selling, Team Building, Coaching, Online Marketing, Data Analysis, Key Account Management, Tactical Marketing, Microsoft Excel, Budgets, Strategy
Education
Lean Six Sigma 2006 — 2006
Green Belt, Process Improvement
Pragmatic Marketing 2004 — 2004
University of Hartford 1978 — 1980
MBA, Marketing
University of Massachusetts at Lowell 1970 — 1974
BS Business Administration, Marketing
Anthem June 2013 - Present
Skills
Fluent in German, Fluent in Serbo-Croatian, Salesforce.com, Quest Analytics, MS Excel Expert User, MS Office Expert User, MS Excel VBA, Microsoft Excel, Health Insurance
Education
University of New Hampshire 2004 — 2007
Bachelor, International Business
University of New Hampshire-Manchester 2001 — 2004
Associate of Science, Business Administration
Anthem June 2014 - Present
BeautiControl August 2011 - Present
US Navy August 2005 - April 2014
Skills
Cosmetics, Customer Service, Microsoft Word, Leadership, Damage Control, Skin Care Products, Retail Sales, Retail Marketing, Retail, Microsoft Excel, Outlook, General Office Skills, Military Experience, Military Training, Military Operations, Microsoft Office, Skin Care, Beauty Industry, Management, Program Management, Military, Training, Employee Training, Instructor-led Training, Event Planning, Project Planning, Anti-Submarine Warfare, Navy, Organizational..., Surface Warfare
Education
University of South Carolina-Columbia 2001 — 2005
Bachelor of Science (B.S.), Criminology and Criminal Justice
University of Maryland University College
Master's, Human Resources Management and Services
Conejo Valley Unified School District October 2013 - Present
Pacific Lodge Boys' Home June 2014 - April 2015
Project Understanding December 2013 - May 2014
Mental Health First Aid Unites States (MHFA) June 2012 - October 2013
County of Ventura January 2013 - June 2013
Recovery Innovations January 2012 - December 2012
Sears Holdings October 2011 - December 2011
Anthem May 2008 - July 2011
Scripps Howard News Service 2006 - 2007
Adelphia Media Services August 2000 - August 2006
Skills
Customer Service, Healthcare, Insurance, Public Speaking, Writing, Health Navigation, Recovery Coach, Coaching, Research, Strategic Planning, Mental Health, Team Building, Microsoft Excel, Leadership, Team Leadership, Project Planning, Social Services, Outlook, Negotiation, Sales, Leadership Development, Microsoft Word, Training, PowerPoint, Microsoft Office, Behavioral Health, Community Outreach, Nonprofits, Case Managment, Fundraising, Employee Relations, Recruiting, Event Planning, Case Management, Human Resources, Budgets, Management
Education
University of Southern California 2013 — 2015
Master’s Degree, Social Work, 3.65
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Psychology, 3.75
Ventura College 1982 — 1984
Yes, Liberal Arts/Journalism
Anthem October 2010 - Present
Canopy Financial 2008 - 2010
Fiserv January 2008 - October 2008
CareSource Management Group October 2004 - August 2007
Premera Blue Cross & Fidelis Care 2003 - 2004
Coventry Health Care 2001 - 2003
Arthur Andersen - Business Consulting 1998 - 2000
Aetna Health Plans 1991 - 1997
Skills
Information Management, Master Data Management, Predictive Analytics, Portfolio Management, Integration, Program Management, Solution Architecture, Strategy, Requirements Gathering, Project Management, Leadership, Business Process, Strategic Planning, Cross-functional Team..., SDLC, Enterprise Software, Business Process..., Governance, Vendor Management, Process Improvement, Requirements Analysis, PMP, PMO, Management, Business Analysis, Quality Assurance, Team Building, Executive Management, Budgets, Healthcare
Education
University of Missouri-Columbia 1982 — 1986
BS, Electrical Engineering, Computer Engineering
Yale University
MBA, Management
First Quality P & P 2015 - Present
KEMET Electronics Corporation March 2015 - July 2015
Sealed Air Corporation August 2011 - March 2015
BlueCross BlueShield of South Carolina May 2009 - May 2011
Stolzenbach Insurance Services Inc December 2008 - December 2010
Anthem October 2002 - September 2008
NEMF March 2006 - November 2007
Charming Shoppes October 1997 - March 2002
Skills
Insurance, Employee Benefits, Customer Service, Health Insurance, Benefits Administration, Account Management, Human Resources, Leadership, Inventory Management, Training, SAP, Process Improvement
Education
University of Phoenix 2008 — 2013
Master of Business Administration (MBA), Business
Hillcrest High School 1988 — 1991
HS Diploma
Anthem, Inc. September 2015 - Present
WellPoint March 2013 - Present
Rush Trowel Entertainment December 2009 - Present
Wellpoint Anthem December 2010 - March 2013
Anthem April 2008 - December 2010
Skills
Customer Service, Process Improvement, Nonprofits, Access, Microsoft Office, Research, Acting, Training, Public Speaking, Outlook, Public Relations, Event Management, Leadership, Social Media Marketing, Event Planning, Social Networking, Team Building, Social Media, Strategic Planning, Marketing
Education
University of Phoenix Online 2007 — 2010
Design and Visual Communications, General
Anthem August 2015 - Present
The Daniel & Henry Co. May 2007 - August 2015
The Bryant Group May 2005 - May 2007
Education
University of Missouri-Saint Louis 2001 — 2003
Bachelors, History
Affton High School
Anthem December 2013 - Present
Whole Life Nutrition May 2007 - Present
Yale New Haven Hospital Dietetic Internship September 2012 - August 2013
Isagenix September 2011 - September 2012
GE December 2011 - June 2012
UCONN Cooperative Extension July 2011 - May 2012
RG Catering September 2006 - September 2008
Skills
Public Speaking, Nutrition, Wellness Coaching, Network Marketing, Entrepreneurship, Holistic Health, Wellbeing, Personal Development, Wellness, Fitness, Nutritional Counseling, Coaching, Social Media, Healthcare, Customer Service, Event Management, Lifestyle Coaching, Leadership Development, Project Management, Lifestyle, Nutrition Education, Weight, Training
Education
Yale New Haven Hospital Dietetic Internship 2012 — 2013
Registered Dietitian, Dietetics and Clinical Nutrition Services
University of New Haven 2009 — 2011
Bachelor of Science (BS) Nutrition and Dietetics, Foods, Nutrition, and Wellness Studies, General
Aerobics and Fitness Association of America 2007 — 2008
Personal Trainer, Fitness
Institute of Integrative Nutrition NYC 2006 — 2007
Holistic Heath Counselor.
Apicius The Culinary Institute of Florence, Italy 2004 — 2005
Culinary Arts/Chef Training
Sacred Heart University, University of New Haven 2000 — 2004
Sacred Heart University University of New Haven:BS Business BS Nutritional Science
Anthem March 2013 - Present
Changes Coaching December 2012 - Present
Crossroads To Change February 2010 - September 2012
COASTAL BEHAVIORAL THERAPY, INC February 2008 - September 2012
PSYCHIATRIC SOLUTIONS, INC. (Riverdale Country School) December 2005 - October 2009
Changes Youth and Family Services May 2009 - September 2009
Behavioral Educational Services, Inc. 2000 - 2009
outpatient clinic July 2005 - December 2005
Counselor (Riverdale Country School) October 2001 - December 2005
RAMSAY YOUTH & FAMILY COUNSELING CENTER August 2000 - October 2001
Skills
Counseling, Psychology, Teaching, Mental Health, Research, Editing, Stress Management, Wellness, Health, Treatment, Coaching, Public Speaking, Groups, Stress, Clinical, Writing, Personal Development, Wellbeing, Mentoring, Counselling, Leadership Development, Nutrition, Holistic Health, Psychotherapy, Wellness Coaching, Adults, Lifestyle, Meditation, Conflict Resolution, Prevention, Blogging, Executive Coaching, Non-profits, Mental Health Counseling, Relaxation, Family Therapy, Therapists, Interventions, Counseling Psychology, Clinical Research, Adolescents, Anger Management, Nonprofits, Self-esteem, Training, Mindfulness, Google Groups
Education
University of North Florida 1994 — 1996
Master of Arts, Counseling; Clinical Psychology
AIMS BIOFEEDBACK INSTITUTE 1986 — 1988
Bachelor of Arts, Biofeedback therapy and instrumentation
University of Northern Colorado 1986 — 1988
MA, Clinical Psychology w/Biofeedback Emphasis
University of Northern Colorado 1986 — 1988
ma, psychology
University of Northern Colorado 1986 — 1988
ma, psychology
University of South Florida 1984 — 1986
BA, Clinical Psychology
Anthem May 2014 - Present
Opamp Information Management November 2012 - April 2014
Seton Family of Hospitals January 2001 - July 2012
LeadingEdge Personnel January 1999 - January 2001
Ashby Staffing January 1997 - January 1999
Skills
Access, HTML, SQL, Java, JavaScript, CSS, Microsoft Excel, .NET, C++, Unix, Server Admin, Databases, Visio, Software Documentation, Crystal Reports, Monarch, MSQuery, Microsoft SQL Server, HL7, Microsoft Office, Windows, iOS, Linux, Software Implementation, Healthcare, Software Development, Integration, Outlook, EHR, EMR, Program Management, PowerPoint, PHP, HIPAA, Requirements Analysis, Troubleshooting, Project Management, Microsoft Word, Cerner, Business Analysis, Visual Basic, Business Intelligence, Analysis, Data Entry, DocMastR, SharePoint, Security, Testing, SDLC, Management
Education
University of Phoenix 2008 — 2011
BS in Information Technology, Software Engineering
Westbury High School 1988 — 1992
Diploma
Wells Fargo August 2014 - Present
UnitedHealth Group May 2012 - August 2014
Anthem August 2008 - April 2012
UnitedHealth Group September 2001 - July 2008
Accenture July 1996 - August 2001
Skills
Healthcare, Business Analysis, Cross-functional Team..., Business Process, Program Management, Project Management, Business Process..., Project Portfolio..., Analysis, Account Management, Process Improvement, Training, Coaching, Management, Requirements Gathering, Operations Management, Leadership, Call Centers, PMO
Education
University of Minnesota - Carlson School of Management 1993 — 1996
Masters in Business Administration (MBA), MBA
University of Saint Thomas - School of Business
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Villanova University 2012 — 2013
Certified Lean Six Sigma Black Belt (CLSSBB)
Project Management Institute 2011 — 2011
Certified Project Management Professional (PMP)
U.S Army Corps of Engineers, Middle East District March 2015 - Present
US Army August 2012 - February 2015
US Army May 2009 - August 2012
Anthem September 2008 - May 2009
MAXIMUS November 2007 - October 2008
Skills
Leadership, Military Experience, Interviews, Editing, Security Clearance, Operational Planning, Facebook, Military, Press Releases, Newsletters, Strategic Communications, Social Media, Spokesperson, Command, Crisis Communications, Public Speaking, Public Affairs, Military Operations, Military Training, Research, Army, DoD, National Security, Layout, Military Affairs, News Writing, Instructor-led Training, Emergency Management
Education
University of Maryland University College 2011 — 2015
Communications
Defense Information School 2009 — 2009
Basic Public Affairs Specialist Course
Pathways/DaVita Inc. June 2015 - Present
DaVita Kidney Care/Pathways January 2013 - June 2015
Anthem August 1998 - November 2011
Skills
Health Insurance, Insurance, Medicare, HIPAA, Business Analysis, Process Improvement, Vendor Management, Requirements Gathering, Customer Service, Managed Care, Visio, Employee Benefits, Medicaid, Call Centers, Healthcare, Team Building, SharePoint, Health Policy, Leadership, Data Entry, Microsoft Office, Management, Training, Healthcare Information..., Healthcare Industry, Microsoft Word, Microsoft Excel, Software Documentation, Quality Center, Outlook
Education
University of Phoenix
Health/Health Care Administration/Management
Ventura College
General Education
Anthem March 2015 - Present
Epic Underdogs May 2012 - Present
Town of Castle Rock April 2011 - Present
GRINDev May 2010 - Present
WellPoint March 2013 - March 2015
WellPoint June 2011 - March 2013
WellPoint November 2007 - February 2011
Thor October 2002 - November 2007
Junior Achievement Worldwide 1997 - 2002
Skills
Strategic Planning, Strategic Technology..., DFD, Project Management, Business Analysis, SharePoint, Process Improvement, SDLC, Program Management, Vendor Management, PMP, Visio, PMO, Requirements Gathering, Team Leadership, Training, Software Documentation, Cloud Computing, Security, IT Management, Change Management, Business Process...
Education
University of Oregon 1996 — 2001
BS, Political Science
St Francis Health Care Partners November 2013 - Present
UCONN Health Center November 2007 - November 2013
Anthem 1990 - 2007
Skills
Healthcare Management, Data Analysis, Databases, Data Entry, Data Modeling, Research, Customer Service, Contract Management, Contract Negotiation, Creative Writing, Telephone Skills, Team Leadership, Financial Reporting, Financial Analysis
Education
Chelmsford High
University of Massachusetts Lowell
Anthem February 2015 - Present
Anthem February 2012 - February 2015
Skills
Insurance
Education
University of New Hampshire 2015 — 2017
Bachelor’s Degree, Health/Health Care Administration/Management
KSS February 1992 - Present
Universal Health Care February 2007 - June 2008
Anthem June 1983 - June 2002
Skills
Sales Management, Process Improvement, Management, Cross-functional Team..., Leadership, Training, Program Management, Human Resources, Customer Satisfaction, Healthcare, Customer Service, Change Management, Sales, Insurance, Recruiting, Account Management, Employee Benefits, Strategic Planning, Business Planning, Vendor Management, Team Building, Call Centers, Leadership Development, Analysis, Executive Management, Time Management, New Business Development, Business Development, Customer Retention, Operations Management, Coaching, Strategy, Performance Management, Budgets, Start-ups, Team Leadership, Sourcing, Marketing, CRM, Employee Relations, Selling, Contract Negotiation, Forecasting, Negotiation, Sales Operations, Cold Calling, Direct Sales, Marketing Strategy, Retail, Hiring
Education
University of Phoenix 2002 — 2003
HUMANITIES II RENAISSANCE, AMERICAN CULTURE, WRITTEN COMMUNICATION, A+
Anthem September 2015 - Present
Optum September 2014 - September 2015
ITR Mobility July 2013 - September 2014
Optum May 2010 - July 2013
Magenic Technologies April 2008 - May 2010
Donneray Consulting May 2005 - April 2008
Independent Consultant September 2002 - May 2005
Skills
Agile Methodologies, Software Development, Microsoft SQL Server, SDLC, .NET, TFS, Scrum, Solution Architecture, Data Warehousing, SOA, Web Services, IT Strategy, WCF, Databases, SSRS, SSIS, Test Automation, C#, ASP.NET, SharePoint, MySQL, Architectures, Enterprise Architecture, Software Engineering, Software Quality..., VB.NET, Marketing Strategy, T-SQL, Application Architecture, Software Design, Database Design, Design Patterns, Requirements Analysis, Java, Agile Project Management, Microsoft Technologies, Entity Framework, Process Engineering, LINQ, Web Applications, Web Development, Visual Studio, Software Consulting, Technology Roadmapping, Desktop Application..., Web Application Design, Mobile Application..., Application Frameworks, CSLA, Database Development
Education
University of Minnesota-Twin Cities
Master of Science (MS), Computer Software Engineering
University of Wisconsin-Superior
Bachelor of Science (BS), Computer Science, Business Administration
Tyler Insurance Group August 2015 - Present
Tyler Insurance Group 2014 - 2015
UnitedHealthcare 2013 - 2014
Anthem 2012 - 2013
Anthem 2009 - 2012
Skills
Health Insurance, Insurance, Marketing, Business Planning, Account Management, Business Analysis, Process Improvement, Leadership, Sales, Marketing Strategy, Customer Service, Sales Operations, Team Building, Strategic Planning, Employee Benefits, Selling, Training, Recruiting, Managed Care, Sales Presentations, Sales Management, Sales Process, Microsoft Excel, Direct Sales, Coaching, Human Resources, Small Business, Health Savings Accounts, Customer Retention, Management, Healthcare, Contract Negotiation, New Business Development, Disability Insurance, Medicare, Term Life Insurance, Brokers, Long-term Care, Cold Calling, Life Insurance, Executive Management, Networking, Workers Compensation, Underwriting, Lead Generation, Business Development, Fixed Annuities, Claim, Salesforce.com, Public Speaking
Education
University of Nevada-Las Vegas 2008 — 2010
M.B.A, Marketing
State University of New York at Old Westbury 2001 — 2005
B.A., Marketing
Anthem Renewal AnalystAnthem Blue CrossMay 2010 - Present
Anthem Blue Cross June 2009 - Present
Skills
Compliance, Proposal Writing, Team Building, Strategic Planning, Microsoft Office, Process Improvement, Insurance, Negotiation, Program Management, Cross-functional Team..., Training, Public Speaking, Software Documentation, Operations Management, Access, Leadership, Vendor Management, Risk Management, Project Management, Employee Benefits, Business Analysis, Analysis, Business Process...
Education
University of Oklahoma
Bachelor of Fine Arts (BFA), Theatre/Theater
University of Oklahoma
Bachelor of Fine Arts (BFA), Theatre/Theater
Dartmouth Hitchcock Medical Center November 2010 - Present
Dartmouth Hitchcock Medical Center May 2005 - November 2010
Dartmouth Hitchcock Medical Center January 2002 - May 2005
Anthem 2001 - 2002
Anthem 2000 - 2001
Tufts Health Plan 1998 - 2000
Tufts Health Plan 1996 - 1998
Tufts Health Plan 1994 - 1996
Skills
Healthcare Information..., EMR, Health Insurance, Healthcare Management, Healthcare, Project Management, Hospitals, Strategic Planning, Data Analysis, Process Improvement, Quality Improvement, Epic Systems, Physician Relations, Physicians, Revenue Cycle, HIPAA, Leadership, EHR, Managed Care, Management, Medicare, Healthcare Consulting
Education
University of New Hampshire 1989 — 1993
BS, Health Management and Policy
Anthem August 1996 - Present
Glendale Career College January 2014 - March 2015
University of Southern California August 2012 - May 2013
Skills
Higher Education, Teaching, University Teaching, Healthcare Management, Health Insurance, Public Policy, Private Healthcare, Budgets, Healthcare, Customer Service, Health Policy, Human Resources, Training, Call Centers, Management, Time Management, Managed Care, HIPAA, HMO, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Insurance, Leadership, Leadership Development, Network Development, Policy, Process Improvement, Provider Relations, Quality Improvement, Team Building, Access, Analysis, Data Analysis, Employee Benefits, Medicare, Physician Relations, Revenue Cycle, Credentialing
Education
University of Phoenix 2008 — 2011
Master's degree, Health/Health Care Administration/Management
The Fiction Tribe May 2015 - Present
Anthem August 2013 - Present
Freelance November 2010 - August 2013
The University Of Oregon School of Journalism and Communication December 2011 - December 2012
OR Magazine April 2012 - June 2012
Flux Magazine March 2011 - December 2011
Skills
Portrait Photography, Digital Photography, Wedding Photography, Video, Video Production, Video Editing, Videography, Digital Video, Photoshop, Final Cut Pro, InDesign, Independent Film, After Effects, Studio Lighting, Photography, Multimedia, Journalism, Graphic Design, Documentaries
Education
University of Oregon 2009 — 2013
Journalism, Advertising, Graduated
The Regence Group August 2006 - Present
Anthem 2002 - 2006
Anthem 2000 - 2002
Skills
Insurance, Employee Benefits, Business Analysis, Requirements Gathering, Requirements Analysis, Medicare, Visio, Process Improvement, Business Intelligence, Agile Methodologies, Claim, SharePoint, HIPAA, Vendor Management, Managed Care, Business Requirements, Change Management, Project Management, Training, Provider Relations, Utilization Management, Policy, PPO, Health Savings Accounts, Analysis, Medicaid, Credentialing, Healthcare Industry, Healthcare, Health Insurance, EHR
Education
Western Governors University 2014 — 2016
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix 2008 — 2010
Associate's Degree, Business Administration and Management, General, A
Anthem
Skills
Visio
Education
University of Phoenix 2005 — 2008
BA, IT Security
ACCESSA Coatings Solutions June 2014 - Present
Delta Dental of Ohio May 2013 - June 2014
Delta Dental of Ohio June 2012 - June 2014
McGowan Insurance Group April 2009 - June 2012
Anthem April 2002 - April 2009
Skills
Health Insurance, Insurance, Employee Benefits, Self-funded, Health Savings Accounts, D&O, Dental Insurance, Dental Industry, Sales Management, Healthcare, Sales, Marketing, Management, Disability Insurance, Account Management, Customer Service, Brokers, Team Building, Strategic Planning, Medicare, New Business Development
Education
University of Notre Dame 1998 — 2002
Bachelor of Science (B.S.), Science Business
Brebeuf Jesuit Preparatory School 1994 — 1998
High School
Anthem May 2015 - Present
Amerigroup/Anthem February 2014 - May 2015
Amerigroup/Anthem August 2012 - February 2014
Skills
Credentialing, Medicaid, Managed Care, Provider Relations, HIPAA, Healthcare Management, Medicare, Healthcare, Hospitals, Healthcare Information..., Physician Relations, NCQA, Healthcare Consulting, JCAHO, Network Development, Medical Terminology, EMR, Healthcare Industry, Revenue Cycle, Physicians, Vitamins, Nutrition, Utilization Management, Health Policy, ICD-9
Education
University of Phoenix
Bachelor's degree, Health/Health Care Administration/Management
University of Phoenix
Denbigh High School 1984 — 1986
U-Gas November 2014 - Present
Nature's Variety December 2013 - November 2014
Nature's Variety April 2013 - November 2013
Swank Motion Pictures, Inc. 2006 - 2012
Saint Louis Zoo November 1993 - October 2006
Anthem December 1991 - November 1993
Citi July 1986 - December 1991
Skills
Talent Management, Employee Relations, Recruiting, Human Resources, Microsoft Office, HRIS, Performance Management, Customer Service, Onboarding, Talent Acquisition, Employee Engagement, Benefits Administration, Microsoft Excel, Interviews, Employee Benefits, HR Policies, Event Planning, Organizational..., Deferred Compensation, Microsoft Word, Payroll, Strategic Planning, Training, Leadership, Applicant Tracking..., College Recruiting, ADP Payroll, Sourcing, Workforce Planning, Employee Training, Labor Relations, Personnel Management, New Hire Orientations, PeopleSoft, Succession Planning, Benefits Negotiation, Temporary Placement, HR Consulting, Administration, Management, Workers Compensation, FMLA, Compensation & Benefit, Exit Interviews, Employee Handbooks, I-9 Compliance, Job Fairs, Building Relationships, HRIS Database Management, Policy
Education
Southeast Misouri State University
Certificates (2 year), Legal Assistance and Office Management
University of Missouri-Saint Louis
Human Resources Management Certification, Human Resources Management Certificate
Anthem October 2014 - Present
Advanced Health Media 2011 - October 2014
Perquimans County Schools June 2008 - June 2012
Advanced Health Media (AHM) 2007 - 2011
Advanced Health Media (AHM) 2003 - 2007
Cisco Systems 2000 - 2002
Nortel Networks 1996 - 1999
SCT 1994 - 1996
Nortel Networks 1990 - 1993
Skills
Management, Business Analysis, Product Management, Software Project..., Technical Writing, Testing, Agile Methodologies, Resource Management, Pharmaceutical Industry, Telecommunications, Change Management, Vendor Management, Program Management, Cross-functional Team..., SDLC, Project Management, Requirements Analysis, Process Improvement
Education
University of North Carolina at Chapel Hill 1986 — 1990
Bachelor of Arts (B.A.), Journalism
Anthem October 2014 - Present
Anthem BCBS April 2010 - Present
Anthem April 2009 - April 2010
Anthem May 2005 - April 2009
Anthem November 2000 - May 2005
Anthem September 1999 - November 2000
Skills
Insurance, Negotiation, Health Savings Accounts, Sales, Disability Insurance, Underwriting, Account Management, Employee Benefits, Brokers, Health Insurance, Managed Care, Leadership, Coaching, Customer Service, Team Building, Life Insurance, Strategic Planning
Education
University of Massachusetts Dartmouth 1988 — 1992
BA, Humanities/Social Sciences
Anthem August 2015 - Present
Blue Cross and Blue Shield of Minnesota June 2014 - August 2015
Select QC June 2014 - August 2015
Concord May 2010 - June 2014
WellPoint April 2010 - June 2014
Bolder Options January 2009 - December 2012
Minnesota Department of Human Services January 2008 - April 2010
Perficient February 2004 - April 2010
Ecolab June 2006 - December 2007
Union Bank September 2005 - July 2006
Skills
SOA, Enterprise Architecture, Solution Architecture, EAI, Agile Methodologies, SDLC, Java Enterprise Edition, Web Services, Websphere, Application Architecture, IT Strategy, Integration, Architecture, SOAP, Data Modeling, Master Data Management, Data Integration, ETL, Data Warehousing, XML, Middleware, JMS, ESB, Business Process Design, Enterprise Software, Architectures, Business Analysis, WebSphere, Pre-sales, Business Development
Education
University of Minnesota - Carlson School of Management 2005 — 2008
MBA
Mumbai University 1995 — 1999
Bachelor of Engineering (B.E.), Computer Engineering
Equipment Depot January 2008 - Present
Anthem January 2001 - January 2006
Anthem August 1998 - June 2003
Skills
Inventory Management, Customer Service, Customer Satisfaction, Troubleshooting, Team Building, Outlook, Microsoft Excel, Microsoft Office, Heavy Equipment, Account Management, Forecasting, Leadership, Sales, Negotiation, New Business Development
Education
Argosy University Chicago 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Phoenix 2008 — 2010
Associates's, Business Administration and Management, General
WellPoint October 2012 - Present
Anthem December 1997 - Present
Education
University of Phoenix 2006 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Fiserv 2010 - Present
DPA Technologies - Part of The DaedalianPA Technology Optimization Group January 2008 - Present
Wellpoint Health Services February 2003 - January 2010
Anthem February 2003 - May 2008
Anthem January 2005 - March 2007
Anthem October 2004 - March 2006
Anthem August 2004 - January 2005
Verizon Data Services August 1997 - January 2002
Skills
IT Operations, IT Service Management, IT Management, Executive Management, IT Strategy, ITIL, Service Delivery, Strategic Planning, Data Center, Problem Management, Collaborative Problem..., Availability Management, High Availability, Incident Management, Major Incident..., Incident Response, Incident Command, Technology Alignment, Strategic Leadership, Matrix Management, IT Audit, Cross-functional Team..., Organizational Dynamics, Global Leadership, Leading Change, Decision Management, Change Synergy, Enterprise Risk..., Risk Assessment, Risk Mitigation, Operating Budgets, Operational Streamlining, Change Management, Cost Reduction..., Cost Management, Vendor Management, Organizational..., Change Control, Release Management, Capacity Modeling, Healthcare Information..., Healthcare IT, Clinical Informatics, Finance IT, Government Contracting, Governance, Management, Process Improvement, Program Management, Risk Management
Education
Western Governors University 2008 — 2009
MBA
Southern Maine Community College 1991 — 1993
AAS
University of Southern Maine 1985 — 1991
BA
University of Nebraska at Omaha
Ph.D
Alice Peterson's Piano Class
Anthem November 2014 - Present
Medpedia, Inc. 2009 - Present
WellPoint, Amerigroup Division, Maryland January 2013 - October 2014
AmeriGroup May 2007 - December 2012
United Behavioral Health 2005 - 2007
United Health Group 2005 - 2007
PacifiCare Behavioral Health 2003 - 2007
PacifiCare 2003 - 2005
APS Healthcare 2000 - 2003
ValueOptions 1996 - 2000
Skills
Medicaid, Medicare, Behavior Change, Disease Management, Healthcare, Behavioral Health, Health Home..., Case Managment, Managed Care, Healthcare Management, Health, Hospitals, Utilization Management, Health Policy, Clinical Research, Healthcare Information..., HIPAA, Management, Physicians, Healthcare Consulting, Mental Health, Provider Relations, Policy, Health Insurance, Healthcare Industry, Case Management, Public Health
Education
Yeshiva University 1978 — 1984
PhD, Psychology
University of Michigan 1972 — 1976
B.A., Psychology
Evolent Health April 2015 - Present
Riverside Health System September 2013 - February 2015
Riverside Health System 2012 - 2013
Riverside Health System 2009 - 2012
Riverside Health System 2006 - 2009
Anthem 2005 - 2006
Anthem 2004 - 2005
Anthem 2002 - 2004
Procter & Gamble 2001 - 2001
US Navy 1995 - 2000
Skills
Health Care Systems, Managed Care, Business Strategy, Operational Excellence, Leadership, Medicare, Medicare/Medicaid..., Medicaid, Health Policy, Healthcare Management, Process Improvement, Management, Healthcare Information..., Hospitals, Healthcare Consulting, Healthcare Industry, HIPAA, Project Management, EHR, Clinical Research
Education
University of North Carolina at Chapel Hill 2000 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
Vanderbilt University 1991 — 1995
Bachelor's Degree, Mechanical Engineering
Cobham Metelics (formerly Aeroflex/Metelics) September 2005 - Present
TAD/Adecco onsite at Philips Medical Systems 2001 - 2005
Anthem June 2000 - May 2001
Skills
Employee Relations, Talent Acquisition, Coaching, HR Policies, Employee Benefits, Employment Law, Recruiting, Performance Management, Personnel Management, Human Resources, Organizational..., Payroll, HRIS, Management, Technical Recruiting, Onboarding, Interviews, Manufacturing, Sourcing, Leadership, Benefits Administration, Applicant Tracking..., College Recruiting
Education
University of New Hampshire 1996 — 2000
BA, English Education
Sanborn Regional High School 1991 — 1995
MetLife January 1998 - Present
Metropolitan Life Insurance Company 1998 - Present
MetLife January 1998 - December 2007
Anthem January 1995 - March 1998
Anthem Blue Cross 1995 - 1998
Skills
Employee Benefits, Insurance, Dental, Sales Management, Vendor Management, Underwriting, Sales, Disability Insurance, Management, Health Insurance, Leadership, Selling, Critical Illness, Dentistry, Customer Retention, Life Insurance, Health Savings Accounts
Education
University of Michigan 1986 — 1990
Bachelor of General Studies, Business
University of Michigan - Stephen M. Ross School of Business 1986 — 1990
General Studies
Anthem October 2014 - Present
Anthem, Inc. April 2015 - Present
Anthem September 2012 - Present
Anthem January 2013 - May 2015
Learning Through Doing Adventures January 2009 - December 2013
Anthem May 2011 - September 2012
Tau Beta Sigma July 2009 - July 2011
Anthem September 2009 - May 2011
Anthem June 2008 - September 2009
Tau Beta Sigma July 2007 - July 2009
Education
Walden University 2012 — 2017
Master’s Degree
University of Massachusetts, Amherst 1991 — 1995
Bachelor’s Degree
Magellan Health April 2015 - Present
Anthem October 2007 - July 2014
Centene Corporation 2006 - 2007
The EPOCH Group June 1994 - October 2006
Skills
COBRA, Claim, Managed Care, Health Insurance, Medicare, HMO, Health Savings Accounts, Disease Management, Benefits Administration, Self-funded, Employee Benefits, Consumer Healthcare, PPO, Medicaid, Insurance, Provider Relations, Management, Project Management, Pharmaceutical Sales, Vision Insurance, Employee Wellness..., Leadership, Medicare/Medicaid..., COB, EAP, Dental Insurance, HIPAA
Education
University of Missouri-Saint Louis 2001 — 2001
Mini MBA, Business
Anthem December 2013 - Present
Deloitte Consulting August 2011 - December 2013
Hewlett-Packard November 2010 - August 2011
Hewlett-Packard January 2007 - November 2009
Knightsbridge Solutions March 2006 - January 2007
Patni 2000 - 2004
Patni Computers 2000 - 2004
Skills
Data Warehousing, ETL Architecture, Solution Architecture, Business Intelligence, Program Management, Analytics, Master Data Management, Informatica, Data Governance, PMP
Education
University of Mumbai 1996 — 2000
Computer Engineering, Computers
WellPoint July 2013 - Present
WellPoint January 2011 - July 2013
WellPoint May 2010 - January 2011
WellPointManage the overall process involved with ensuring and maintaining compliance with ME State March 2008 - May 2010
United Behavioral Health November 2006 - March 2008
Anthem August 2003 - October 2006
Anthem May 2002 - August 2003
Skills
Managed Care, Quality Improvement, Healthcare, Data Analysis, Health Insurance, NCQA, Process Improvement, Healthcare Management, Healthcare Information..., HEDIS, Program Management, Policy, Microsoft Excel, Project Management, Healthcare Industry, Strategic Planning, Microsoft Office, Accreditation, Medicare, Software Documentation, Analysis
Education
University of New Hampshire 1997 — 2001
BS, Health Management and Policy
Anthem January 2008 - Present
Lumenos 2003 - 2005
Humana January 2000 - January 2003
Prudential Healthcare 1982 - 1999
Prudential Healthcare 1982 - 1985
Cincinnati Bengals July 1978 - September 1980
University of Michigan Football 1974 - 1978
Skills
New Business Development, Leadership, Strategic Planning, Team Building, Health Insurance, Managed Care, Insurance, Employee Benefits, Healthcare, Medicare, Health Policy, Account Management, Sales Management, Sales, Disease Management, Healthcare Industry, Underwriting, Customer Service, Team Leadership, Process Improvement, Public Speaking, Marketing Strategy, Healthcare Information..., Utilization Management, PPO, Management, Start-ups, Selling, CRM, Health Savings Accounts, HMO
Education
University of Michigan 1974 — 1978
BA, Education
University of MO, Kansas City 1992 — 1992
Executive Program in Managed Care
Brother Rice High School
Anthem September 2012 - Present
WellPoint December 2010 - October 2012
WellPoint February 2007 - December 2010
WellPoint 2006 - 2007
Wellpoint, Inc August 2002 - January 2005
Wellpoint, Inc 2001 - 2002
Wellpoint, Inc 2000 - 2001
Wellpoint, Inc 1996 - 2000
Skills
Data Warehousing, Business Intelligence, Data Analysis, Health Insurance, Business Analysis, Process Improvement, Managed Care, Healthcare, Data Modeling, Teradata, Program Management, Strategic Planning, Project Management, Data Governance, Healthcare Management, Change Management, ETL, Vendor Management, Requirements Analysis, HIPAA, Cross-functional Team..., Analysis, Analytics, Strategy, Management
Education
University of New Hampshire 1999 — 2000
MHA, Health Administration
University of New Hampshire 1992 — 1996
BS, Health Management and Policy
UnitedHealth Group June 2015 - Present
Anthem March 2010 - December 2014
Unilever January 2009 - March 2010
XL Capital July 2008 - January 2009
Pfizer September 2007 - June 2008
ARAMARK 2006 - 2007
Skills
Business Process..., Business Analysis, Data Warehousing, Database Design, E-commerce, IT Management, Information Technology, Leadership, PMP, Program Management, Project Management, Requirements Gathering, Software Development, Strategy, Team Building, Telecommunications, Vendor Management, Web Applications
Education
University of New Haven 2002 — 2005
B.S., Business Administration
Joel Barlow High School 1980 — 1982
Enterprise Holdings, Inc. August 2011 - Present
Enterprise Holdings, Inc. April 2011 - August 2011
Enterprise Rent-A-Car September 2007 - April 2011
Enterprise Rent-A-Car July 2004 - September 2007
Enterprise Rent-A-Car December 2001 - July 2004
Anthem March 1997 - June 1998
Skills
AS400, Process Improvement, Problem Solving, Software Documentation, Visio, Troubleshooting, Customer Satisfaction, Vendor Management, Team Leadership, Operations Management, Team Building, Quality Assurance, Customer Service, System Administration, IBM iSeries, Cross-functional Team..., Disaster Recovery
Education
University of Missouri-Saint Louis 1997 — 2001
BS, Computer Science
Anthem April 2015 - Present
Vanderbilt University Medical Center July 2014 - January 2015
Asurion November 2013 - July 2014
Asurion April 2013 - November 2013
American Red Cross January 2010 - March 2013
American Red Cross February 2007 - January 2010
Tappe Construction November 2005 - October 2006
Skills
SharePoint, Microsoft Office, Microsoft Excel, Training, Volunteer Management, Cross-functional Team..., WebEx, Minitab, Six Sigma, Software Documentation, NetMeeting, Business Process..., Management, Analysis, Program Management, Excel, Process Improvement, Quality Companion..., Minitab Software, Pilgrim Software -..., JMP
Education
University of Northern Iowa 2000 — 2002
M.A., Audiology
University of Minnesota-Twin Cities 1996 — 2000
B.A., Speech and Hearing Science
NU High School 1992 — 1996
High school diploma
Microsoft April 2010 - Present
Eli Lilly 2006 - April 2010
Eli Lilly 2004 - 2006
Eli Lilly 2002 - 2004
Eli Lilly 2000 - 2002
Eli Lilly 1998 - 2000
Anthem 1996 - 1998
Anthem 1995 - 1996
Anthem 1994 - 1995
Anthem 1992 - 1994
Skills
SharePoint, ITIL, Infrastructure, System Administration, Service Management, IT Operations, Vendor Management, IT Strategy, SDLC, IT Service Management, Business Intelligence, Enterprise Architecture, Service Delivery, Service Delivery..., Microsoft Technologies, Leadership, Management, Windows Server, Cloud Computing, IT Management, Enterprise Software, Data Center, Solution Architecture, Disaster Recovery, SaaS, Integration, Professional Services, Customer Relations, IT Infrastructure...
Education
University of North Florida - College of Business Administration 1988 — 1992
Bachelors, Finance
Anthem October 2011 - April 2012
Nash Finch Company May 2010 - July 2011
SPI Janitorial September 2009 - January 2010
University of Phoenix October 2008 - June 2009
Education
University of Nebraska-Lincoln 2004 — 2007
BS in Business Administration, Management
Midland Lutheran College 2002 — 2004
Anthem June 2014 - Present
Anthem July 2012 - June 2014
Anthem April 2008 - June 2012
Lumenos Healthcare November 2004 - April 2008
Skills
Email Marketing, Project Management, Segmentation, Health Insurance, Direct Mail Campaigns, Marketing Communications, Marketing..., Data Management, Data Manipulation, Vendor Management, Marketing Management, Direct Marketing, Internal Communications, Marketing, Sales, Integrated Marketing
Education
University of Maryland University College
Bachelor of Science (B.S.), Marketing
Anthem April 2011 - Present
Anthem November 2009 - April 2011
Anthem November 2004 - November 2009
Anthem January 1998 - November 2004
Anthem April 1996 - January 1998
Anthem January 1994 - April 1996
Skills
Network Development, HMO, Health Plans, Managed Care, Health Insurance, Healthcare Industry, Provider Relations, Provider Contracting, Healthcare, PPO, Contract Negotiations, Medicare, Healthcare Management, HIPAA, Medicaid, Health Policy, Process Improvement, Contract Negotiation, Healthcare Consulting
Education
University of Missouri-Saint Louis
Bachelor of Science (BS), Management
Anthem September 2001 - Present
Skills
Microsoft Office, Data Analysis, Actuarial Science, Microsoft Excel, Event Planning
Education
University of Minnesota-Twin Cities
BS, Mathematics - Actuarial
Anthem September 2015 - Present
Blossom International, LLC February 2009 - Present
trustaff August 2013 - May 2014
Univita Health Inc June 2012 - July 2013
UnitedHealth Group November 2011 - February 2012
Medtronic, Inc May 2007 - February 2009
Golden Hope Investment Group May 2002 - August 2005
Skills
Process Improvement, Compensation, Employee Relations, Lean Sigma, HRIS, Global HR, Labor Relations, Onboarding, Change Management, Policy, Compliance, Metrics, HR Strategy, Talent Management, Talent Development, Talent Acquisition, Succession Planning, Employee Engagement, Performance Management, Talent Assessment, Workforce Planning, Organizational..., HR Consulting, Benefits, HR Policies, HR Business Partnering, Organizational..., Leadership Development, Organizational Design, Human Capital Management, Employment Law, Coaching, Technical Recruiting, Recruitment/Retention, Employee Benefits, Culture Change, Sourcing, Human Resources, Recruiting, Deferred Compensation, Personnel Management
Education
University of Minnesota - Carlson School of Management 2005 — 2007
Masters, Human Resources and Industrial Relations, 3.8/4.0
Canopy KC June 2014 - Present
Blue Cross and Blue Shield of Kansas City February 2014 - Present
Anthem October 2013 - Present
Apprentice Personnel March 2013 - August 2013
Langley Empire Candle March 2012 - December 2012
Valspar Paint Services Pty Ltd March 2011 - September 2011
UPS October 2007 - July 2010
Skills
Customer Service, Process Improvement, Transportation, Microsoft Office, PowerPoint, Report Writing, News Writing, Creative Writing, Efficiency, Operational Efficiency, Process Efficiency, Employee Training, Inventory, Supervision, Management, Training, Health Insurance, Sales, Public Speaking, Insurance, Strategic Planning, Team Building, Leadership, Social Media
Education
UMKC 2007 — 2009
Bachelor of Arts (BA), Communication and Media Studies
University of Missouri-Kansas City 2007 — 2009
Communications, Journalism, Film, Creative Writing
Anthem July 2007 - January 2011
Anthem December 2005 - July 2007
Qwest October 1999 - December 2004
U S WEST October 1996 - May 1998
U S WEST October 1992 - July 1996
U S WEST May 1990 - July 1996
Mountain Bell May 1987 - May 1990
Mountain Bell March 1980 - May 1987
Skills
Workforce Management, Customer Retention, Training, Outsourcing, Performance Management, BPO, Team Leadership, Process Improvement, Management, Customer Satisfaction, Payroll, Employee Benefits, Call Centers, Human Resources, Access, Leadership, Software Documentation, Customer Service, Administrative..., Process Scheduler, Customer Experience, Technical Support, Service Delivery, Telecommunications, Business Analysis, Data Entry, Avaya, Account Management, Customer Support, Troubleshooting, Vendor Management, Visio, Invoicing, Business Process..., Quality Assurance, Insurance, Analysis, Change Management, System Administration, Help Desk Support, Administration, Outlook, CRM, Lotus Notes, Telephone Skills, Network Development, BMC Remedy, HMO, PPO
Education
University of Northern Colorado 1973 — 1977
Bachelor of Arts (BA), Communicatins
Univerisity of Northern Colorado
Bachelor of Arts (B.A.), Communications
Anthem BCBS 2010 - Present
Anthem 2005 - 2010
Skills
Health Insurance, Insurance, Managed Care, Health Savings Accounts, Medicare, Provider Relations, HMO, Underwriting, Brokers, Employee Benefits, Disability Insurance, Health Policy, Claim, Health Care Reform, Life Insurance, Network Development, Pharmacy Benefit...
Education
Ottawa Hills
University of Michigan
Anthem April 2015 - Present
UnitedHealth Group / Optum Technology September 2013 - 2015
UnitedHealth Group May 2013 - September 2013
CIGNA Healthcare April 2011 - April 2013
CIGNA Healthcare 2010 - June 2011
Health Net 2003 - 2009
Health Net 1998 - 2003
Health Net 1995 - 1998
Stirling & Stirling, Inc. 1995 - 1995
Stirling & Stirling, In.c 1993 - 1995
Skills
SDLC, Process Improvement, Visio, Business Analysis, HIPAA, Business Objects, Access, Software Documentation, Data Warehousing, Data Analysis, Insurance, Health Insurance, Healthcare, Analysis, Program Management, Quality Assurance
Education
Stone School 1982 — 1985
Accounting
University of New Haven
Business Administration
Anthem October 2013 - Present
Crystal & Company April 2013 - October 2013
Anthem Blue Cross January 2007 - January 2013
Blue Cross of California October 2003 - January 2007
Aon Consulting April 1999 - July 2003
Skills
Account Management, Microsoft Word, Management, Customer Service, Business Analysis, Employee Benefits, Analysis, Insurance, Strategic Planning, Process Improvement, Outlook, Employee Relations, Program Management, Call Centers, Sales, Health Insurance
Education
University of Northern Iowa 1988 — 1990
Bachelor of Arts, American Studies
University of Northern Iowa 1988 — 1990
Bachelor of Arts, Journalism
Ellsworth Community College 1986 — 1987
AA, Liberal Arts
Anthem 2012 - Present
Schawk, Inc./Kellogg's 2004 - 2012
Alternatives, 2D, 3D Inc. 1987 - 2004
bsquid August 2000 - August 2001
BorsaWallace January 1999 - February 2000
Wunderman September 1996 - September 1997
Skills
Packaging, Creative Direction, Corporate Identity, Typography, Brand Development, Logo Design, Brand Architecture, Branding, Design Strategy
Education
University of Michigan 1983 — 1987
BFA, Design, Photography, Painting
Alakef Coffee Roasters 2014 - Present
Anthem June 2010 - October 2013
The Boston Beer Company June 2008 - June 2010
Skills
Customer Service, Sales, Insurance, Account Management, Employee Benefits, Marketing, Microsoft Excel, Leadership, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Customer Satisfaction, Sales Management, Time Management, Management, Direct Sales, Team Building, Event Planning
Education
University of Massachusetts Boston 2011 — 2013
Master of Education (M.Ed.), School Counseling
Syracuse 2004 — 2008
Bachelor of Arts (B.A.), Retail Management
Prudential Financial April 1995 - Present
Anthem May 1989 - April 1995
The Equitable Life Assurance Society of the United States (now AXA Equitable) November 1985 - April 1989
Skills
SDLC, Business Analysis, Business Intelligence, Systems Analysis, Data Warehousing, Innovation, Project Management, Integration, Requirements Analysis, CRM, IT Strategy, Visio, ETL, Microsoft SQL Server, Enterprise Architecture, Disaster Recovery, Requirements Gathering, SQL, IT Management, Information Technology, Vendor Management, PMP, Software Project..., Leadership, Business Process, Project Portfolio...
Education
University of Phoenix
Bachelor of Science, Information Technology, 3.97
Optum May 2013 - Present
Optum July 2010 - May 2013
Ingenix October 2008 - July 2010
Ingenix October 2007 - October 2008
Ingenix February 2004 - October 2007
Ingenix March 2002 - February 2004
Milliman March 2001 - March 2002
Anthem March 2000 - March 2001
Anthem March 1992 - March 2000
Skills
Business Analysis, SharePoint, Business Intelligence, Analytics, Access, Process Improvement, Healthcare Information..., Program Management, Visio, SAS, Project Management, Software Documentation, SDLC, Databases, Analysis, Integration, Data Warehousing
Education
University of New Hampshire 1987 — 1991
BS, Mathematics/Economics
It Works! Marketing April 2011 - October 2014
Angela A. Croft February 2009 - April 2012
County of Louisa August 2006 - October 2007
Anthem June 2004 - November 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Call Center, Training, Auditing, Team Building, Inventory Management, Microsoft Word, Software Documentation, Quicken, Teamwork, Small Business, Call Centers, Leadership, Recruiting, QuickBooks, Budgets, Sales Management, Sales, Accounting, Payroll, Spreadsheets, Strategic Planning, Research, Process Improvement, Marketing, Project Management, Operations Management, Contract Negotiation, Six Sigma, Vendor Management, Analysis, Coaching, Management, Change Management, Time Management, Team Leadership, Outlook, New Business Development, PowerPoint, Retail, Accounts Receivable, Invoicing, Home Based Business, Journal Entries, Payroll Taxes, Cross-functional Team..., Year End Accounts, General Ledger
Education
University of Phoenix 2010 — 2012
Masters of Accountancy, Accounting and Business/Management
University of Phoenix 2008 — 2012
Bachelor of Business Administration (B.B.A.)
Prince Geoge High School 1992 — 1997
diploma
Anthem August 2008 - Present
Wellpoint Anthem June 2001 - August 2008
Physicians Mutual September 1995 - May 2001
General American Life Insurance Company January 1991 - September 1995
Provident Life and Accident Company May 1989 - January 1991
Skills
Actuarial Science, Health Insurance, Insurance, Medicare, Underwriting, Managed Care, Risk Management, Pricing, Data Analysis, Health Care Reform
Education
University of Nebraska-Lincoln 1981 — 1986
Bachelor's degree, Mathematics Education
Bridgeport High School
Bridgeport High School
FSA, MAAA
FSA, MAAA, Helath
Anthem July 2013 - Present
Amerigroup Corporation July 2011 - July 2013
Maersk Line 2006 - 2008
PricewaterhouseCoopers 2005 - 2006
Educational Testing Service (ETS) 2004 - 2005
The New York Times 2000 - 2004
Skills
PeopleSoft, HRIS, PeopleTools, SQR, SDLC, Business Analysis, ERP, Requirements Gathering, Crystal Reports, Systems Analysis, Software Implementation, Performance Tuning, Documentation, Application Development, Software Development, Software Documentation, Program Management, Process Improvement, Business Process..., SQL, MS Project, Analysis, Vendor Management, SharePoint, Databases, Requirements Analysis, Oracle, PeopleCode, COBOL, Data Conversion, Testing, User Acceptance Testing, Visio, Business Intelligence, Business Process, Integration, Quality Assurance, Financials, PL/SQL, Software Project..., Data Modeling, Microsoft SQL Server, Oracle E-Business Suite, Access, PeopleSoft Financial, Data Warehousing, Payroll, Production Support
Education
University of Maryland College Park 1983 — 1985
Information Services
Citi May 2011 - Present
Anthem November 2002 - August 2009
Skills
Health Insurance, Medicare, Employee Benefits, Claim, Process Improvement, Claims Management, Medicaid, Benefits Administration, Customer Service, Call Center, HIPAA, Lotus Notes
Education
University of Phoenix 2007 — 2009
MBA, Business Admin
University Of Cincinnai 1997 — 2002
Bachelor of Arts (B.A.), Political Science and Government
Anthem August 2001 - Present
LITTON ENTERPRISE SOLUTIONS/ACXIOM CORPORATION January 1998 - July 2001
Health Net January 1996 - December 1997
LITTON DATA SYSTEMS January 1990 - May 1995
Skills
Insurance, SDLC, Systems Analysis, PeopleSoft, Business Analysis, Process Improvement, Cross-functional Team..., Unix Shell Scripting, Project Management, Data Analysis, Microsoft SQL Server, SQL, Databases, Access
Education
Woodbury University 2002 — 2004
MBA
University of Oklahoma
B.S, Computer Science
Anthem August 2015 - Present
rockdale medical center August 2002 - Present
DeKalb Medical Center 2006 - July 2015
Piedmont Hospital 1999 - 2006
US Navy August 1994 - September 1999
Skills
NICU, NRP Instructor, Nursing, Mechanical Ventilation, Direct Patient Care, Hospitals, Patient Safety, Critical Care, Ventilators, BLS, Healthcare Information..., Medication..., Medicine, Registered Nurses, Patient Advocacy, Nursing Process, CPR Certified, Emergency Medicine, HIPAA, Surgery
Education
University of New Hampshire 1989 — 1994
BSN, Nursing
Anthem Software EngineerGreat American InsuranceMay 1998 - March 1999
Protocall 1997 - 1998
Skills
Visio, Health Insurance, SDLC, Systems Analysis, Requirements Gathering, Business Requirements, Business Analysis
Education
University of Mumbai
Blue Cross Blue Shield Texas (HCSC) October 2008 - Present
IBM September 2006 - September 2008
El Paso June 2006 - August 2006
Premera Blue Cross March 2006 - May 2006
CNF January 2005 - April 2005
Anthem March 2003 - December 2004
Mecator Software March 2001 - March 2003
New Era of Networks October 1998 - February 2001
Education
University of Northern Colorado 1994 — 1998
Bachelor of Science, Computer Information Systems
Anthem April 2015 - Present
Anthem, Inc. March 2013 - April 2015
Healthfirst July 2008 - February 2013
HIP Health Plan May 2000 - July 2008
Vytra Health Plans February 1997 - March 2000
St. Francis Hospital July 1995 - February 1997
Skills
Medicare, HMO, Network Development, HIPAA, Healthcare, Managed Care, Insurance, Provider Relations, Employee Benefits, Health Insurance, Medicaid, Utilization Management, EMR, HEDIS, Hospitals, Healthcare Management, Credentialing, Healthcare Information..., Healthcare Industry, EHR, Data Analysis, Health Policy, PPO, Healthcare Consulting, Quality Improvement, Physicians, Revenue Cycle, NCQA, Physician Relations
Education
Long Island University 2008 — 2013
MHA, Health Administration, With distinction
University of Maryland College Park 1989 — 1993
BS, Community Health
Anthem July 1996 - Present
Skills
Managed Care, Process Improvement, Health Insurance, Medicare, Employee Benefits, Insurance, HIPAA, Healthcare, Claim, Customer Service, HMO, Management, Medicaid, Team Building, Provider Relations, Leadership, Vendor Management
Education
University of New Haven
BS, Criminal Justice, Education
Anthem January 2014 - Present
Anthem April 2012 - January 2014
Anthem April 2005 - April 2012
Anthem January 2003 - April 2005
Anthem September 2000 - January 2003
LifeTime Fitness April 1999 - September 2000
National Institute for Fitness and Sports June 1998 - April 1999
Best Buy September 1997 - June 1998
University of Miami August 1995 - August 1997
Skills
Process Improvement, Provider Relations, Healthcare, Insurance, Disease Management, Health Insurance, Medicare, Managed Care, Medicaid, Leadership, Network Development, HMO, Strategic Planning, Healthcare Industry, HIPAA, Change Management, Quality Improvement, Utilization Management, Pharmacy Benefit..., Healthcare Consulting, Data Analysis, Health Policy, Healthcare Information..., Claim, Case Managment, Business Requirements, Management, Medicare Part D, Team Building, Healthcare Management, Employee Benefits, Informatics, NCQA, PPO, Physician Relations, Hospitals, Utilization Review, Medicaid Managed Care, Physicians, Revenue Cycle, Long-term Care, ICD-10, Health Care Reform, PMO, Visio, Executive Reporting, Case Management
Education
University of Miami 1991 — 1995
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
CNO Financial Group October 2013 - Present
Anthem May 2012 - October 2013
Entrust Healthcare January 2008 - April 2012
National College of Business & Technology November 2010 - August 2011
Healthcare Services October 2005 - July 2007
Skills
Healthcare, Customer Service, Telephone Skills, HIPAA, Administrative..., Data Entry, Fax, Team Building, Outlook, Vital Signs, Interpersonal Skills, Communication, Microsoft Office, Billing Process, Life Insurance, Health Insurance
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
national college 2008 — 2010
Associates, business management
Medical Mutual Insurance Co of Maine February 2005 - Present
Anthem February 2003 - February 2005
Skills
Underwriting, Insurance, Professional Liability, Umbrella Insurance, Reinsurance, General Liability
Education
University of New Hampshire 1996 — 2000
Bachelor of Science, Business Adminstration & Geography
Anthem December 2012 - Present
HealthPlus of Michigan September 2008 - December 2012
UnitedHealthcare 2005 - 2008
Straith Hospital for Special Surgery September 1996 - March 2007
Skills
Strategic Planning, Managed Care, Budgeting, Healthcare Management, Healthcare, Strategic Communications, Medicine, Leadership, Disease Management, Strategy, Clinical Research, NCQA, Health Insurance, Budgets, Program Management, Insurance, Medicare, Surgery
Education
University of Michigan Medical School 1986 — 1990
Medical Degree
University of Michigan School of Public Health 1998 — 2000
Master's in Health Service Administration
University of Michigan 1982 — 1986
BS, Biology
Anthem June 2005 - Present
Ronald McDonald House Charities of St. Louis January 2013 - Present
J.W. Terrill August 2001 - June 2005
Aon July 2000 - August 2001
Skills
Employee Benefits, Medical Benefits, Dental Sales, Life & Health Insurance..., self funding, Consumer Directed..., Defined Contribution..., Financial Analysis, Customer Service, Health Care Reform, Health Insurance, Disability Insurance, Brokers, Health Savings Accounts, Insurance, Term Life Insurance, Underwriting, Life Insurance, Consumer Healthcare, Self-funded, Dentistry, Workers Compensation, Benefits Administration, Leadership, Claim, Healthcare, Long-term Care, Medicare
Education
University of Missouri-Saint Louis 1980 — 1982
BS, Marketing
University of Missouri-Columbia 1978 — 1980
BS, Marketing
Anthem, Inc. 2006 - Present
Anthem 1987 - Present
Anthem, Inc. 1987 - 2013
Skills
Public Speaking, Health Policy, Nonprofits, Fundraising, Project Management, Leadership, Healthcare, Program Development, Policy
Education
Deering High School, Portland, Maine
University of New England
Associate’s Degree, Business Administration and Management, General
Anthem October 2014 - February 2015
Education
University of Minnesota-Twin Cities 1974 — 1976
Bachelor of Arts (BA), Communication, 3.0
SORTA/Metro 2013 - Present
SORTA/Metro 2007 - 2013
Dinsmore & Shohl LLP 1997 - 2007
Anthem 1994 - 1997
Price Waterhouse 1989 - 1994
Skills
Finance, CPA, Tax, Accounting, GAAP, Process Improvement, Budgets, Strategic Planning, Leadership, Operations Management, Financial Analysis, Internal Controls, Financial Statements, Policy, Management
Education
University of Notre Dame 1985 — 1989
Bachelor of Business Administration (B.B.A.), Accounting, Magna Cum Laude
Anthem Office NurseBowdoin Medical GroupJuly 1995 - March 2003
Skills
Managed Care,..., Utilization Management
Education
University of New England 1993 — 1995
Associate's degree, Registered Nursing/Registered Nurse
SMVTI 1986 — 1988
Associate Degree in Applied Science, Dietetic Technician
Anthem June 2003 - Present
Anthem January 2003 - January 2005
Anthem January 1997 - January 2003
Northeast Quality Health Care January 1996 - January 1997
Town of Kennebunkport January 1994 - January 1996
Southern Maine Medical Center January 1982 - January 1995
Blue Cross Blue Shield of Massachusetts January 1985 - January 1994
Skills
Insurance, Employee Benefits, Requirements Gathering, SDLC, Business Process..., Disability Insurance, Process Improvement, Claim, Life Insurance, Healthcare, Medicare
Education
University of New England 1980 — 1982
Associate of Science, Nursing
Anthem June 2013 - Present
Isle Casino Cape Girardeau August 2012 - May 2013
St. James Winery May 2011 - August 2012
Missouri S&T January 2008 - May 2011
Anthem June 2010 - August 2010
Skills
Wine, Wine Tasting, Customer Service, Food & Beverage, Food, Event Planning, Microsoft Office, PowerPoint, Microsoft Excel, Wineries, Teamwork, Microsoft Word, Public Speaking
Education
University of Missouri-Rolla 2007 — 2011
Bachelor of Arts (BA), Psychology
Blue Shield of California July 2011 - Present
Anthem September 1999 - April 2005
Education
University of Phoenix-Southern California Campus 2007 — 2012
Bachelor of Science (B.S.), Health/Health Care Administration/Management
MedAssets April 2011 - Present
Anthem March 2005 - April 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microstrategy, Microsoft PowerPoint, WebEx, Management, Leadership, Outlook, TIBCO
Education
University of Phoenix
Associate of Arts and Sciences (AAS), Business Management, 3.8
Atlas Copco June 2009 - Present
Contractor March 2008 - May 2009
Cherry Creek Tree Farm February 2006 - February 2007
Anthem February 1997 - June 2005
Skills
Accounts Payable, Account Reconciliation, General Ledger, Accounts Receivable, Invoicing, Variance Analysis, Finance, Internal Controls, Analysis, Payments, Management, Customer Service, Credit, Accounting
Education
University of Phoenix 2000 — 2004
Bachelor of Applied Science in Business Accounting, Accounting and Finance
InterMed, P.A. April 2013 - Present
Anthem July 2008 - April 2013
Anthem March 2003 - July 2008
Skills
Employee Benefits, Business Analysis, Requirements Analysis, Process Improvement, Strategic Planning, Healthcare Information..., Project Management, Data Analysis, Business Requirements, HIPAA, Team Building
Education
University of New Hampshire 1988 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Anthem Consumer Service AssociateAnthemSeptember 2013 - Present
Wellpoint Anthem October 2010 - Present
WellPoint 2010 - Present
ADT April 2007 - April 2010
Comcast Cable December 1999 - March 2006
Skills
Insurance, Health Insurance, Call Centers, Medicare, Employee Benefits, Process Improvement
Education
University of Phoenix 2007 — 2012
Bachelor of Business Administration (BBA), Public Administration
Arsenal Technical High School
Anthem November 2014 - Present
Highmark Inc. 2012 - 2014
Highmark Inc. 2001 - 2012
Highmark Inc. 1992 - 2001
Skills
Analysis, Team Leadership, Project Management, Performance Management, Vendor Management, Learning Consultant, ADDIE, Training Delivery, Evaluation, Design and Development, Process Improvement, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service
Education
University of Phoenix
Bachelor of Science in Management, Management
Health Net October 2007 - Present
Anthem August 2003 - April 2007
Education
University of Phoenix 2010 — 2015
Bachelor's degree, Health/Health Care Administration/Management