Anthem Company
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Anthem Employees
Anthem October 2014 - Present
Kentuckiana Medical Center October 2013 - October 2014
Express Scripts April 2010 - May 2013
Target August 2007 - April 2010
Skills
Pharmacists, Pharmacueticals, Pharmacy, Prescription, CPOE, Pharmacokinetics, IV, Clinical Pharmacy, Medication..., Patient Counseling, Medication Therapy..., Pharmacy Automation, Pharmacy Practice, Pharmaceutical Industry
Education
Nova Southeastern University 2003 — 2007
Doctor of Pharmacy (Pharm.D.)
Nova Southeastern University 1999 — 2003
Bachelor of Science (B.S.)
Catholic Health Initiatives January 2015 - Present
CHRISTOPHER BANKS/CJ BANKS December 2011 - Present
Anthem January 2012 - August 2014
Farmers Insurance May 2011 - November 2011
Cornerstone Broker Insurance Services Agency November 2010 - February 2011
Wells Fargo Insurance Services USA, Inc. January 2007 - November 2010
Northern Kentucky University August 2002 - December 2008
TENTE CASTERS, INC December 2001 - August 2006
HPO STAFFING/ALLIED TRAVEL DIVISION September 2000 - August 2001
CHIQUITA BRANDS INTERNATIONAL May 1998 - July 2000
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Benefits Administration, Customer Service, Life Insurance, Account Management, Sales Management, Public Speaking, Sales, Strategic Planning, Leadership, Human Resources, Healthcare, Selling, Business Development, Negotiation, Management, New Business Development, Time Management, Marketing, Interviews
Education
Thomas More College 1999 — 2001
Masters, Business Administration
Northern Kentucky University 1992 — 1998
Bachelor of Arts, Speech Communication
Stouffer Realty, Inc. March 2013 - Present
MRI Software LLC January 2012 - August 2013
Keller Williams Real Estate 2012 - February 2013
Anthem November 2009 - December 2011
Howard Hanna June 2009 - November 2009
Ohio University September 2006 - June 2009
The J.M. Smucker Company June 2008 - December 2008
Skills
Sales, Microsoft Office, Account Relations, Management, Training, Social Networking, Software Documentation, Analysis, Negotiation, Networking, Databases, Customer Service, Leadership, Account Management, E-commerce, Data Analysis, Marketing, Business Analysis, Market Research, Selling, Program Management, Real Estate, CRM, Advertising, Salesforce.com
Education
The University of Akron 2010 — 2014
J.D., Intellectual Property, Sports and Entertainment
Ohio University 2005 — 2009
Bachelors, Marketing, Management Information Systems
Ohio University 2005 — 2009
BA, Marketing and Management Information Systems
Harvey S. Firestone High School 2001 — 2005
Graduate, DECA, AP Coursework
Anthem October 2014 - Present
The Dental Care Plus Group April 2013 - October 2014
Liberty Mutual Insurance October 2012 - March 2013
Univeristy of Dayton August 2011 - May 2012
McGohan Brabender April 2008 - September 2011
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Employee Benefits, Healthcare, Insurance, Health Insurance, Disability Insurance, Term Life Insurance, Life Insurance, Insurance Law, Sales, Digital Marketing, Human Resources for..., Education, Educational Technology, Training, Technical Writing, Proposal Writing, Grant Writing, Report Writing, Speech Writing, Reading Comprehension, Language Teaching, Teaching Writing, Teaching Reading, Blogging, Newsletters, Networking, Customer Service, Fixed Annuities, Human Resources, Management, Benefits Administration, Leadership, Cold Calling, Underwriting, Account Management, Customer Retention, Sales Presentations, Building Relationships, Marketing, Dental Insurance, Selling, Sales Management, Customer Engagement
Education
University of Dayton 2011 — 2012
Master of Arts, English Literature, 3.83
Wright State University 2006 — 2008
Bachelor of Arts, English Literature, 3.183
Palomar College 2004 — 2006
English, 3.937
Centerville High School 1999 — 2003
Anthem, Inc. 2013 - Present
LexisNexis 2011 - 2013
LexisNexis 2010 - 2011
Anthem, Inc. 2009 - 2010
Anthem, Inc. 2006 - 2009
Anthem, Inc. 2004 - 2006
Anthem Blue Cross and Blue Shield 2002 - 2004
Anthem 1995 - 2002
Skills
Customer Insight, Marketing Research, Marketing Strategy, Product Innovation, Product Strategy, Analytics, Segmentation, Strategic Planning, Business Strategy, B2B Marketing, Marketing Management, Market Analysis, Market Planning, Marketing, Market Research, Product Development, Cross-functional Team..., Competitive Analysis, Product Management, Leadership, Brand Management, Marketing Communications, Strategy, Integrated Marketing, Competitive Intelligence, Management Consulting, Management
Education
Ohio University
Bachelor of Business Administration (BBA), Finance
University of Dayton
MBA, Business Strategy
Anthem September 2015 - Present
Anthem February 2013 - September 2015
TEKsystems September 2012 - February 2013
Amerigroup Corporation November 2011 - September 2012
Amerigroup Corporation January 2009 - November 2011
Amerigroup Corporation January 2008 - January 2009
Platinum Solutions, Inc. August 2007 - December 2007
Platinum Solutions, Inc. September 2004 - July 2007
Dollar Tree Stores March 1998 - August 2004
Allied Colloids August 1996 - February 1998
Skills
Web Development, Architecture, Program Management, JavaScript, Project Management, PMP, Java, Web Services, Design Patterns, Software Design, Continuous Integration, Software Development, SharePoint, Java Enterprise Edition, Oracle, Enterprise Architecture, Requirements Analysis, Systems Analysis, Software Project..., Agile Methodologies, C#, Healthcare Information..., Business Analysis, JBoss Application Server, SOA, Web Applications, Microsoft SQL Server, SDLC, Visio, Healthcare IT, JDBC, SQL, Requirements Gathering, Code Generation, Team Leadership, XML, HIPAA, XSLT, Agile Project Management, Business Intelligence, Integration, Databases, Database Design, T-SQL, ETL, Architectures, Data Modeling, Scrum, Unix
Education
Virginia Polytechnic Institute and State University 2003 — 2006
Masters, Information Technology
Old Dominion University 1985 — 1989
BSCS, Computer Science
84.51˚ April 2015 - Present
dunnhumby April 2011 - April 2015
Incite - The Qualitative Market Research House July 2009 - December 2010
Anthem October 2004 - August 2007
Mazak Corporation April 1997 - September 2004
Skills
Competitive Analysis, Consumer Behaviour, Customer Insight, Digital Marketing, Email Marketing, Integrated Marketing, Market Research, Marketing Communications, Marketing Research, Marketing Strategy, Segmentation
Education
Northern Kentucky University 1995 — 1999
BS, Marketing
Anthem, Inc. April 2015 - Present
Anthem June 2013 - Present
ValueOptions March 2012 - June 2013
Cox Communications October 2009 - March 2012
Cox Communications December 2007 - October 2009
Cox Communications December 2006 - December 2007
Cox Communications December 2005 - December 2006
Cox Communications July 2004 - December 2005
Best Buy June 2002 - August 2005
Knology June 2000 - May 2002
Skills
Troubleshooting, Cross-functional Team..., Project Management, Leadership, Telecommunications, Strategic Planning, ITIL, Management, Vendor Management, Networking, Training, Process Improvement, Budgets, Call Centers, Team Leadership, Six Sigma, Technical Support, Business Process, Program Management, Customer Service, Information Technology, Business Analysis, VoIP, Operations Management, Call Center, IT Strategy, Team Building, Integration, SharePoint, Analysis, Strategy, Business Process..., Software Documentation, Change Management, Microsoft Office, IT Management
Education
University of Florida - Warrington College Of Business 2009 — 2010
MBA, Business
Old Dominion University 2004 — 2007
BS, Business Administration, Information Technology
Tidewater Community College
Associate of Science (A.S.), Computer Science
Anthem October 2013 - Present
GMRP January 2007 - August 2013
Skills
Nursing, Healthcare, Disease Management, Inpatient, Acute Care, Medical-Surgical, Patient Safety, Healthcare Management, BLS, ACLS, Registered Nurses
Education
Northern Illinois University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
NexMillenia LLC January 2009 - Present
US Army/Mobile Tracking Syste (MTS) January 2009 - December 2011
County of Roanoke January 2000 - December 2007
U. S. Army Reserves October 1998 - January 2004
IMSI January 1998 - December 1999
US Navy Reserve January 1989 - September 1998
BNN Inc./www.Nursing.net/www.TheWhoa.com/www.HBCUfor.me/www.ThePowerOfU.com/www.MotorcyclesFor.me January 1994 - December 1997
Anthem January 1993 - December 1993
TRT/FTC Communications January 1989 - December 1992
US Navy 1980 - 1988
Skills
IT Management, Information Assurance, Project Management, Security Consulting, IT Infrastructure..., Network Security, Active DoD Secret..., Security+, IT Security Operations, IT Security Assessments, IT Security Policies, IT Security Best..., IT Security Policies &..., Intrusion Detection, DIACAP, NIST 800-53, C&A, ATO, IAM, COOP, SIEM, Disaster Recovery, ST&E, Snort, IDS, HBSS, Networking, Network Administration, Network Engineering, Network Design, Network Devices, Network Services, Internet Services, HTML, Servers, Windows 7, XP, Databases, Computer Hardware, Information Solutions, Information Processing, Internet Entrepreneur, Internet Culture, Internet Software, Linux, SEO, Exceptional public..., Motorcycle, Motorcycle Industry, Powersports
Education
Park University 1984 — 1988
Bachelor's degree, Management Information Systems, General
Lunenburg Central High School 1978 — 1980
Anthem October 2014 - Present
Anthem March 2010 - October 2014
Western & Southern Financial Group August 2008 - March 2010
Skills
Health Insurance, Sales, Insurance, Customer Service, Medicare, Fixed Annuities, Customer Retention, Medicare Part D, Financial Services, Life Insurance, Training, Employee Benefits, Term Life Insurance, Disability Insurance, Health Savings Accounts, Provider Relations, Webinars, Adobe Connect
Education
Thomas More College 2011 — 2013
Master of Business Administration (MBA)
Northern Kentucky University 2003 — 2008
Bachelor of Science, Marketing
St. Henry District High School 1999 — 2003
United Healthcare September 2014 - Present
EyeMed Vision Care September 2009 - September 2014
EyeMed Vision Care August 2006 - September 2009
Anthem April 2002 - August 2006
Coordinated Vision Care March 1998 - April 2002
CIGNA Group Insurance 1991 - 1995
Skills
Innovative Thinking, Creative Problem Solving, Highly Analytical, Logical, High Diagnostic..., Cross-functional Team..., Project Implementation, Decision Making, Insurance, Contract Management, Operations Management, Provider Relations, System Design, Customer Service, Retail, Merchandising, See the Essence, Marketing
Education
Northern Kentucky University
MBA, Masters in Business Administration
Xavier University
MHSA, Masters of Health Administration
Anthem August 2013 - Present
Western United Insurance February 2003 - October 2007
Skills
Audio Editing, Voice Over, Voice Acting, Brewing, Radio Host, Podcasting, Adobe Audition, Radio Producing, Audio Post Production, Radio Broadcasting, Improvisation, Radio Advertising, Acting, Sound, Pro Tools, Sound Editing, Commercials, Radio, Presenter, Recording
Education
Del Mart Media Arts 2009 — 2010
Orange Coast College 1985 — 1987
Anthem June 2015 - Present
University of Wisconsin Foundation September 2014 - May 2015
Church Mutual Insurance Company May 2014 - August 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, English, R
Education
University of Wisconsin-Madison 2013 — 2015
Bachelor of Arts (BA), Mathematics
Oklahoma State University 2011 — 2013
Bachelor of Business Administration (BBA), Finance, 4.0
Battery-Biz Inc. April 2011 - July 2015
Anthem May 2000 - January 2010
Courtyard by Marriott May 1995 - February 2000
Courtyard by Marriott May 1995 - February 2000
Skills
Product Management, Cross-functional Team..., Team Leadership, Account Management, Customer Service, Sales Management, Sales, Purchasing, Business Development, Product Development, Product Marketing, New Business Development, Pricing, Sales Operations, Microsoft Office, B2B, Inventory Management, Forecasting, Management
Education
Oxnard College 1995 — 1996
General Studies
Channel Islan High School 1991 — 1995
Monrovia, Indiana December 2011 - Present
Anthem September 2014 - Present
Roche Diagnostics July 2012 - March 2014
Pinnacle Solutions Incorporated April 2012 - March 2014
Bridgetree March 2010 - April 2011
Clarian Health Partners September 2004 - May 2009
Universal Music Group January 2001 - July 2004
RCI March 1999 - January 2001
Kforce Technology Staffing July 1996 - January 2001
Eli Lilly July 1996 - February 1999
Skills
Data Analysis, Unix, SAS, COBOL, JCL, Analysis, Access, Business Analysis, Data Management, DB2, Data Mining, Databases, Leadership, Mainframe, Management, Microsoft SQL Server, Program Management, Project Management, SAS programming, SDLC, TSO, SQL, Testing, SAS Programming, Mentoring
Education
Park University 1988 — 1995
Bachelors of Science
Center Grove High School 1972 — 1975
Diploma
Columbus Colony Elderly Care 2013 - 2014
Anthem 2009 - 2013
Hondros College of Business 2006 - 2008
Guardian Human Resources 2002 - 2006
Skills
Human Resources, Employee Benefits, Compensation & Benefits, Workers Compensation, Employee Relations, ADP Payroll, Recruiting, Personnel Management, Personnel Records, Training, Employee Orientations, Disciplinary &...
Education
Otterbein University 1991 — 1995
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Misken Benefit Group, LLC January 1999 - Present
BenefitMall 2000 - 2014
Kaiser Permanente 2000 - 2013
Anthem 1999 - 2010
Aetna 1999 - 2010
Aflac 1992 - 2010
DPBrokers.com 2005 - 2009
ING June 1999 - January 2000
Security Life of Denver 1999 - 2000
Northwestern Mutual June 1996 - June 1999
Skills
Health Savings Accounts, Health Insurance, Disability Insurance, Employee Benefits, Insurance, Brokers, Property & Casualty..., General Insurance, Commercial Insurance, Underwriting, Life Insurance, Term Life Insurance, Workers Compensation, Long-term Care, Dentistry, Small Business, Customer Satisfaction, Customer Service, Investments, Fixed Annuities, Sales, Medicare, Retirement, Management, Professional Liability
Education
Pacific Lutheran University - School of Business 1990 — 1994
BBA, Business Administration, Management and Operations
Pacific Lutheran University - School of Business 1990 — 1994
Bachelor of Science (BS), Business
Knowledge Universe July 2009 - Present
Food Lion May 2004 - November 2008
Anthem April 2002 - May 2004
Skills
Staff Development, Operations Management, Performance Improvement, Sales Growth, Leadership, Training, Management, Performance Management, Budgets, Customer Service, Team Building, Sales, Retail, Strategic Planning
Education
Old Dominion University 1992 — 1994
Business Administration, Management and Operations
Commonwealth College 1988 — 1992
Business Administration, Management and Operations
Assurex Health May 2015 - Present
Systems Evolution, Inc. January 2006 - April 2015
Fifth Third Bank January 2004 - December 2005
Anthem 2002 - 2003
GE Capital - Card Services 1997 - 2002
Skills
Data Warehousing, Data Management, Data Integration, Data Modeling, IT Strategy, Business Intelligence, Business Analysis, Requirements Analysis, Data Quality, Data Analysis, ETL, Program Management, Integration, Strategic Planning, Business Process, SDLC, Management, CRM, Agile Methodologies, ITIL
Education
Northern Kentucky University
MBA, Information Systems
Anthem May 2013 - Present
Anthem February 2007 - May 2013
Anthem May 2004 - February 2007
Precision Industrial Automation, Inc. 2002 - 2004
Stegner Food Products Company 2000 - 2002
The Last Best Place Catalog Company 1998 - 2000
General Data 1994 - 1998
Frisch's Restaurants, Inc. November 1990 - May 1996
Skills
Accounting, Financial Reporting, Forecasting, Financial Analysis, General Ledger, GAAP, Account Reconciliation, Internal Audit, Payroll, Essbase, Variance Analysis, PeopleSoft, Hyperion Planning, Hyperion Enterprise, Microsoft Excel, Peachtree, Mas 90, Leadership, Budgets, Process Improvement, Strategic Planning, Cash Flow, CPA, Finance, Financial Statements
Education
Northern Kentucky University 1994 — 1997
Bachelor's of Science, Accounting
University of Cincinnati-Clermont College 1992 — 1994
Associate's of Science (AS), Accounting
Self-employed May 2014 - Present
PAPARAZZI JEWELRY May 2014 - Present
PAPARAZZI JEWELRY May 2014 - Present
Anthem September 2008 - Present
Skills
Banking, Customer Service, Marketing, Sales, Healthcare, Jewelry
Education
Pasadena City College
Associate of Science (A.S.), Business and Personal/Financial Services Marketing Operations
Trader Joe's 2005 - Present
Move, Inc. 2000 - 2004
Anthem 1998 - 2000
Skills
Customer Service, Inventory Management, Word, Merchandising, PowerPoint, Mac, Computers, Creative Writing, Microsoft Word, Microsoft Office, Microsoft Excel, Cashiering, Social Media, Leadership, Sales, Retail, Time Management
Education
Pasadena City College 1987 — 1989
Journalism
Anthem October 2012 - Present
OptumHealth January 2011 - May 2012
Accordant Health Services 2005-09, Alere 2009-11 November 2005 - March 2011
Alere, Inc. 2009 - 2011
InteliStaf Healthcare January 2005 - December 2005
Capgemini Consulting (formerly CapGemini, Ernst & Young) 2003 - 2005
Rush University Medical Center May 1982 - January 2003
KINDRED HOSPITAL 2002 - 2003
SPECIALTY CARE SYSTEMS January 1999 - January 2000
Rush University Medical Center January 1996 - January 1999
Skills
Nursing, Leadership, Account Management, Consulting, Operations Management, Sales, Staff Development, Strategy, Customer Service, Customer Satisfaction, Proposal Writing, Negotiation, Human Resources, Pricing, Procurement, Protocol, Customer Support, System Administration, New Program Development, Workplace Health..., Healthcare, Budgets, Managed Care, Healthcare Information..., Process Improvement, Program Management, Healthcare Management, Clinical Research, Team Building, Management
Education
Rush University
Master of Science (MS) with Honors, Health Systems Management
Northern Illinois University
Master of Science (M.S.), Nursing, Clinical Specialist
University of Illinois at Chicago
Bachelor of Science Nursing
Triton College
Centene Corporation August 2013 - Present
Amerigroup Corporation May 1999 - April 2013
Sentara Healthcare 1994 - 1999
ValueOptions, Inc.® 1990 - 1994
Anthem 1985 - 1990
Skills
Data Analysis, Healthcare Management, Medicaid, Managed Care, HIPAA, Medicare, Healthcare Information..., Provider Relations, HMO, Healthcare Consulting, Insurance, Network Development, Healthcare, Health Policy, EHR, Process Improvement, Health Insurance, Pharmacy, EMR, Healthcare Industry, Credentialing, Utilization Management, Revenue Cycle, Physician Relations, Medical Compliance, Hospitals, Analysis, Medicaid Managed Care, Disease Management, Leadership, Medicare Part D, Quality Improvement, PPO, Program Management, Pharmacy Benefit..., Physicians, Medicare/Medicaid..., Healthcare Analytics, Medical Coding, Informatics, Health Economics, Clinical Research, Medical Billing, Long-term Care, Home Care, Medicine, Employee Benefits, Medical Terminology, Claim, Medical Records
Education
Old Dominion University 1989 — 1991
Master of Business Administration (MBA), Finance, General
James Madison University
Coastal Orthopedics and Sports Medicine October 2014 - Present
L.L.Bean June 2014 - October 2014
Anthem 2000 - 2012
CIGNA Healthcare 1998 - 2000
CIGNA Healthcare 1984 - 1986
Skills
Account Management, Operations Management, Analysis, Business Operations, Coaching, Positive Team Player, Customer Focused, Associate Development, P&L Results
Education
Penn State University
MBA
The University of Connecticut
Bachelor of Science (B.S.), Business Administration
Anthem December 2013 - Present
PMI Hampton Roads (Company Page) February 2014 - October 2015
Amerigroup July 2013 - December 2013
Hewlett-Packard Enterprise Services December 2002 - May 2013
Coleman & Associates 1998 - 2002
Skills
ITIL, Service Delivery, Sla, Vendor Management, Process Improvement, Program Management, PMP, Requirements Analysis, IT Service Management, Resource Management, SDLC, Change Management, Project Management, Business Analysis, SharePoint, Transition Management, Incident Management, Project Portfolio..., Team Leadership, IT Operations, PMO, Service Management, IT Strategy, Team Management, IT Management, Visio, Risk Management, MS Project, Configuration Management, Project Planning, Cloud Computing, Integration, Project Delivery, Outsourcing, Disaster Recovery, Business Process, Software Project..., Governance, ITIL v3 Foundations..., Data Center, IT Outsourcing, Enterprise Architecture, Business Process..., Management, Leadership, Training, Microsoft Project
Education
Old Dominion University 1996 — 1998
Business
Green Run High School 1992 — 1996
General Studies, 3.5
Anthem May 2013 - Present
Humana October 2008 - May 2013
WellPoint August 2006 - October 2008
Caremark Specialty Pharmacy January 2004 - August 2006
Skills
Pharmacists, Healthcare, Pharmacy, Pharmacy Benefit..., Managed Care, Pharmacy Automation, Clinical Trials, Medication Therapy..., Clinical Pharmacy, Clinical Research, Disease Management, Oncology, Drug utilization..., Medicare Part D, Pharmaceutical Industry, Utilization Management, Skilled in clinical..., Strong..., Extensive medical..., Strong background in..., PDX, Efficient and accurate, Specialty Pharmaceutical, Project Management
Education
Ohio Northern University 1999 — 2004
Bachelor of Science (BS), Pharmacy
Marion Local 1995 — 1999
Anthem August 2015 - Present
WellPoint September 2013 - August 2015
Portfolio Recovery Associates, Inc. July 2013 - September 2013
Amerigroup Corporation January 2012 - July 2013
ChamberSolutions August 2011 - December 2011
Old Dominion University November 2010 - August 2011
Skills
Access, Microsoft SQL Server, Oracle, Visio, Microsoft Office, Visual Basic, T-SQL, SSRS, Visual Studio, Embarcadero, ClearQuest, Macess, Facets, SDLC, SharePoint, Business Analysis, Data Analysis
Education
Virginia Tech 2012 — 2014
Master of Science (MS), Information Technology, Magna Cum Laude
Old Dominion University 2007 — 2011
Bachelor of Science, Business Administration; Finance and Information Technology
Northern Kentucky University 2008 - Present
Anthem 1997 - 2001
Skills
Student Affairs, Student Development, Program Development, Service Learning, Teaching, Public Speaking, Customer Service, Coaching
Education
Northern Kentucky University
BA, Organizational Leadership
Anthem May 2015 - Present
Amerigroup November 2012 - May 2015
Sentara Healthcare July 2007 - November 2012
Sentara Healthcare January 1998 - July 2007
Disability Determination Services November 1996 - July 1998
Skills
Process Improvement, Leadership, Strategic Planning, Training, Team Building, Management, Program Management, Data Analysis, Analysis, Business Analysis, Cross-functional Team..., Quality Assurance, Project Management, Healthcare, Business Process..., Hospitals, Leadership Development, Customer Service, Sales, Change Management
Education
Old Dominion University
Bachelor of Science (BS), Human Services Counseling
Virginia Polytechnic Institute and State University
Anthem July 2013 - Present
WellPoint July 2011 - July 2013
Gap Inc. August 2008 - July 2011
Skills
Insurance, HIPAA, Process Improvement, Customer Service, Healthcare, Leadership, Employee Benefits, Healthcare Management, Health Insurance, Medicare, Management, Strategic Planning, Training, Vendor Management, Business Analysis, Inventory Management, Project Management
Education
Otterbein University 2003 — 2008
Bachelor of Arts, Athletic Training
Anthem June 2010 - Present
IBM January 2007 - June 2010
Allianz Life June 2005 - August 2006
Micro Endeavors, Inc. November 2004 - February 2005
Techworx Incorporated June 1998 - September 2002
ARAMARK June 1998 - October 1999
Rohm and Haas May 1996 - June 1997
Skills
IT Management, Process Improvement, Project Management, Requirements Analysis, Vendor Management, Business Analysis, Integration, Database Administration, SDLC, Data Warehousing, Software Documentation
Education
Penn State University 2010 — 2016
Bachelors, Business Administration
Johnson Controls July 2015 - Present
Critical Manufacturing Sector Coordinating Council January 2014 - Present
Johnson Controls December 2012 - July 2015
Critical Manufacturing Sector Coordinating Council 2011 - 2013
Johnson Controls August 2010 - December 2012
Anthem July 2009 - August 2010
Eli Lilly August 2005 - July 2009
U.S. Department of State January 1999 - August 2005
U.S. Department of State 1999 - 2005
US Investigations Services, Inc. October 1996 - December 1998
Skills
Security Management, Crisis Management, Investigations, Business Continuity, Brand Protection, Compliance, Internal Audit, Workplace Violence, Supplier Management, Six Sigma, Business Resilience, Organizational Change, International Management, Private Investigations, Change Management, Supply Management, Security, Corporate Security, Physical Security, Counterterrorism, Executive Protection, Security Clearance, Risk Assessment, Risk Management, Emergency Management, Security Operations, National Security, Program Management, Government, Protection, Information Security, Surveillance, CCTV, Access Control, Internal Investigations, Alarm Systems, Leadership, Criminal Investigations, Team Building, Training, Vulnerability Assessment, Background Checks, Fraud, Investigation, Policy, Management, Security Audits, Computer Security, Integration, Process Improvement
Education
Northwestern University - Kellogg School of Management 2008 — 2008
Webster University 1996 — 1998
MA, Security Management
Ohio University 1992 — 1996
BA, Sociology
Anthem November 2006 - Present
High Plains inc. July 2003 - Present
EMH&T June 2000 - September 2000
Skills
Advertising, Editing
Education
Ohio University 1999 — 2004
B.S.S., Video Production & Film
Anthem March 2015 - Present
Norwich University September 2013 - May 2014
Center of Civic Engagement January 2013 - September 2013
Summer Research Fellowship May 2013 - August 2013
Vermont Subcommittee for Endangered Species November 2012 - August 2013
The Four Seasons May 2012 - September 2012
Skills
Self-driven, Healthcare, Research, Organized with Strong..., Clinical Research, Strong Work Ethic, Proactive Monitoring, Great Presence and..., Blogging, Healthcare Management, Time Management, Policy, Excellent Writing and..., Avid Researcher, Positive Attitude, Cultural Diversity
Education
Norwich University 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Government/English, Junior
Anthem July 2014 - Present
HCR ManorCare October 2013 - July 2014
Select Medical July 2013 - October 2013
Select Specialty Hospital, Cincinnati April 2013 - July 2013
Mercy Health Partners August 2012 - April 2013
Meadowbrook Care Center November 2004 - August 2012
Hillebrand Nursing and Rehabilitation July 2004 - November 2004
The Deupree Community (nka Hyde Park Healthcare) March 2004 - July 2004
St. Margaret Hall September 2003 - March 2004
Twin Towers June 2002 - May 2003
Skills
Certified Hypnotherapist, Perfect Health..., Meditation Teacher, Healthcare, Nursing, Management, Mental Health, Program Development, Social Services, Adults, Elder Care, Case Managment, Public Speaking, EPIC trained RN, Patient Advocacy, Healthcare Management, Medicare, Medicaid, Case Management, Home Care, Behavioral Health, Hospitals
Education
Galen College of Nursing-Cincinnati 2010 — 2012
Associates of Nursing (RN), Nursing
Ohio Northern University 1974 — 1978
Bachelor of Arts, Social Work
Century 21 M&M and Associates January 2011 - Present
Anthem January 2001 - Present
Budwal & Associates January 2004 - December 2010
AIG January 1998 - December 2010
Applied Materials January 1991 - January 2001
Skills
Short Sales, Sellers, REO, First Time Home Buyers, Referrals, Residential Homes, Sales, Single Family Homes, Buyers, Buyer Representation
Education
Panjab University 1985 — 1987
Master of Arts (M.A.), Economics
Anthem November 2010 - Present
Fidelity Investments May 2006 - November 2010
Skills
Teamwork, Goal Oriented, Communication Strategies, Customer Satisfaction, Management, Leadership, Marketing, Strategic Communications, Social Media, Customer Service, Insurance, Sales, Negotiation
Education
Northern Kentucky University
my own independent consultancy April 2011 - Present
C. H. Mack May 2008 - April 2011
Convergys April 1988 - December 2007
General Electric December 1980 - October 1987
Computer Sciences Corporation September 1979 - December 1980
Anthem June 1977 - September 1979
Skills
COBOL, Visual Basic, HTML, JavaScript, Java, Access, Use Case Analysis, UML, RUP, SDLC, Systems Analysis, Process Improvement, Business Analysis, OOAD, CMMI, Statistics, Distance Learning, Writing, University Teaching, PMO, Enterprise Architecture, Solution Architecture, Business Process, Software Documentation, Software Project..., Testing, Agile Methodologies, Integration, Requirements Gathering, Business Intelligence
Education
Nova Southeastern University 1991 — 1999
Ph.D., Information Systems
Xavier University - Williams College of Business 1979 — 1983
MBA, Information Systems
University of Cincinnati 1973 — 1976
MA, Psychology
Xavier University 1971 — 1972
M.Ed., Montessori Education
Marian College 1967 — 1971
B.A., Psychology
McNicholas High School
McNicholas High School
Anthem November 2011 - Present
Humana, Inc. October 2003 - November 2011
MD Business Solutions/Professional Radiology, Inc. 2000 - 2003
Alliance Primary Care 1997 - 2002
Xavier University MHA Program 1995 - 1997
Education
Xavier University 1995 — 1997
MHA, Health Services Administration
Ohio University 1991 — 1995
BS, Health Administration
Chop Suey Entertainment, LLC November 2006 - Present
Allstate Insurance June 2007 - Present
Tarik Joyner March 2001 - Present
Anthem March 2009 - Present
Golden Rule Insurance July 2011 - Present
State Farm Insurance November 2000 - May 2007
Skills
Property & Casualty..., Insurance, Home, Renters, Auto, Health Insurance, Film, Screenwriting, Short Films, Music Videos, Umbrella, Video Editing, Digital Photography, Event Photography, Notary Public, Leadership, Management, Umbrella Insurance, Film Production, Entertainment, Social Networking, Selling, Small Business, General Insurance, Public Speaking, Social Media, Editing, Video Production, Training, New Media, Marketing, Blogging, Team Building, Outlook, Marketing Communications, Entrepreneurship, Sales
Education
Old Dominion University 1993 — 1998
BS, Communications
Clippinger Financial Group October 2010 - Present
SWIAHU July 2013 - Present
St. Mary's Health Care System June 2008 - October 2010
St. Mary's Health System 2006 - 2009
Deaconess Health Plans 1997 - 2006
Anthem 1990 - 1998
Skills
Healthcare, Customer Service, Fundraising, Employee Relations, Employee Benefits, Network Development, PPO, Contract Negotiation, Insurance, Health Insurance, Managed Care, Account Management, Disability Insurance, Life Insurance, Management, Provider Relations, Sales
Education
Oakland City University
BA, Management
Anthem February 2013 - Present
Triple Hook Productions May 2011 - Present
Anelli Holford, Ltd March 2009 - February 2013
Bare Escentuals June 2008 - January 2009
Dairy Queen June 1999 - August 2008
Skills
Customer Service, Merchandising, Event Planning, Sales, Retail, Visual Merchandising, Microsoft Excel, Social Media, Time Management, Microsoft Office, PowerPoint, Inventory Management, Marketing, Facebook, Microsoft Word, Outlook, Public Relations, Social Networking, Advertising, Event Management, Editing
Education
Ohio University 2004 — 2009
Bachelor, Business Administration; Business Economics
Protective Life July 2015 - Present
Ohio National Financial Services March 2012 - Present
Anthem August 2011 - May 2012
Milford Exempted Village School District August 2010 - December 2010
Skills
Customer Service, Life Insurance, Microsoft Office, Marketing, Sales, Team Building
Education
Northern Kentucky University 2008 — 2010
Middle Grades Education, English, History
Ohio University 2005 — 2008
Middle Grades Education, English, History
Anderson
Anthem August 2015 - Present
Massimo Zanetti Beverage USA May 2015 - July 2015
LifeNet Health November 2014 - May 2015
LifeNet February 2011 - November 2014
Old Dominion University September 2009 - December 2010
Capital Group May 2006 - July 2009
Lillian Vernon January 2005 - May 2006
USAA October 2001 - December 2004
Lillian Vernon September 1996 - October 2001
Navy Exchange Service Command 1995 - 1996
Skills
Organizational..., Employee Training, Project Management, Succession Planning, Recruiting, Employee Benefits, Human Resources, Applicant Tracking..., Change Management, Strategic Planning, Employee Relations, Onboarding, Talent Acquisition, Microsoft Office, Performance Management, Process Improvement, Talent Management, Employee Engagement, HR Policies, Management, Leadership, Personnel Management, Training, Budgets, Coaching, Marketing, Nonprofits, Customer Service, Benefits Administration, Team Building, HRIS, Deferred Compensation, Workforce Planning
Education
Old Dominion University 1992 — 1993
MS Ed, Marketing Education
Old Dominion University 1986 — 1990
CareSource 2015 - Present
Dayton Gastroenterology April 2015 - May 2015
Patrick L. Spencer DO, Inc September 2008 - March 2015
Anthem June 2007 - August 2008
KAMS, Inc May 2004 - June 2007
Dayton Outpatient Center September 2002 - May 2004
UnitedHealthcare of Ohio April 1990 - September 2002
Skills
Medicine, Medical Billing, Healthcare, Training, Contract Negotiation, Hospitals, Physicians, Management, Insurance, Recruiting, Accounts Receivable, Invoicing, Payroll, Credentialing, Customer Service, Process Improvement, Strategic Planning
Education
Park University 1999 — 2001
Associates, Medical Management
Fairborn High School 1984 — 1987
Diploma
FirstCare Health Plans February 2011 - Present
DST Health Solutions January 2006 - January 2011
Anthem January 2003 - October 2006
Anthem Blue Cross Blue Shield January 2003 - January 2006
Premera Blue Cross January 1990 - January 2002
Skills
Software Documentation, Requirements Analysis, HIPAA, Business Analysis, SharePoint, Business Process..., Systems Analysis, Microsoft Excel, Quality Assurance, User Acceptance Testing, Software Project..., Program Management, Business Process, Business Intelligence, IT Strategy, Information Technology, Data Warehousing, HealthRules Benefit..., CES Rules and Ruleset..., HealthRules Referral..., ICD 9 and ICD 10...
Education
Northwest Missouri State University
AA degree and AAS, Biology/Chemistry; Math; Health Information Technology
Spokane Community College
Associate of Arts (AA)
Gold Coast Health Plan October 2014 - Present
Gold Coast Health Plan June 2012 - September 2014
Anthem September 1997 - November 2011
Ventura County Medical Center 1993 - 1995
Skills
Claims Handling, Claims Resolution, Provider Relations, Dispute Resolution, Online Data Entry, Customer Service, Customer Service..., Customer Oriented, Medical Billing, Billing Process, Claim Investigation, Claim, Medicaid, Medicare, Health Insurance, Claims Management, ICD-9, CPT, Insurance, Managed Care, HIPAA, HMO, 10 Key, PPO, Medicare/Medicaid..., Medical Terminology, Call Centers, Healthcare Management, HCPCS, Claims Auditing, Healthcare, Healthcare Industry, ICD-10, Access, Claims Investigations, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word
Education
Oxnard College 2012 — 2013
Associate of Science (A.S.), Business Administration, Management and Operations
Golden State College 1996 — 1997
Certificate, Computerized Office Procedures
Oxnard College 1993 — 1995
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
California State University Channel Islands
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Anthem August 2010 - Present
CSC Consulting August 2004 - August 2010
The Quest Group, Inc. May 2002 - April 2004
Skills
SDLC, Business Analysis, Integration, PMO, Vendor Management, Program Management, Process Improvement, Visio, Requirements Gathering, Project Portfolio..., Requirements Analysis, Business Process..., Project Management, Estimating, Project Plans, Change Management, IT Strategy, Enterprise Architecture, Project Planning, MS Project, Governance, Outsourcing, Management, Quality Assurance, Software Project..., Business Process, IT Management, Analysis, Business Requirements, Resource Management, SharePoint, Disaster Recovery, Cross-functional Team..., Project Delivery, Software Documentation, SOA, Solution Architecture, Agile Methodologies, ITIL, Software Development, Agile Project Management, IT Service Management, System Deployment
Education
Northern Illinois University 1998 — 2002
B.S., Computer Science
Anthem August 2007 - Present
UC Health June 1996 - March 2006
Dialysis Clinic, Inc. November 1980 - June 1996
Skills
Health Insurance, Medicare, Provider Relations, Utilization Management, Managed Care, Medicare Part D, Disease Management, HMO, PPO, Insurance, Health Policy, Medicaid, NCQA, Healthcare, HIPAA, Pharmacy Benefit..., Utilization Review, Claim
Education
University of Kentucky 1986 — 1987
Master of Social Work (M.S.W.), Clinical/Medical Social Work
Ohio University 1975 — 1979
Bachelor of Arts (B.A.), Social Work
Anthem April 2015 - Present
Serta Simmons Bedding LLC June 2014 - April 2015
Honeywell Aerospace October 2010 - June 2014
Walmart Stores, Inc June 2006 - April 2010
DHL March 2003 - June 2006
Skills
Talent Management, Employee Relations, Labor Relations, Human Resources, Coaching, Employee Training, Business Strategy, Payroll, Procurement, Retail, Benchmarking, Transportation, Industrial Relations, Performance Management, Personnel Management, Deferred Compensation, Employee Engagement, Operations Management, Team Building, Change Management, Process Improvement, Workforce Planning, Management, Leadership, Organizational..., Employee Benefits, Succession Planning, Temporary Placement, Program Management, Recruiting
Education
University of Phoenix 2003 — 2005
MBA, Global Management
Nova Southeastern University
BS, Business Management
Blue Canopy April 2015 - Present
Best Value Technology Incorporated March 2013 - April 2015
Xcelerate Solutions February 2012 - March 2013
Anthem December 2011 - December 2011
Self -Employed June 2011 - December 2011
Ultimate Staffing June 2011 - December 2011
Girl Scout Council of Colonial Coast September 2010 - December 2010
Central Parking System June 2008 - August 2008
Ross Stores May 2007 - July 2007
Skills
Copy Editing, Technical Writing, Research, Proofreading, Social Media, Microsoft Word, Information Mapping, PowerPoint, Outlook, Microsoft Publisher, Copywriting, Public Relations, Writing, Formatting, Information Design, Interviewing, Analysis, Problem Solving, Testing, Prototyping, Document Management, Administrative Support, Customer Service, InDesign, Dreamweaver, Publisher, Word, Excel, Mac, Tumblr, Twitter, Facebook, Wordpress, Blogger, Adobe Connect, Drupal, Content Management, Editing, Creative Writing, Software Documentation, Newsletters, Adobe Acrobat, Interviews, Blogging
Education
Old Dominion University 2008 — 2010
B.S., Interdisciplinary Studies (Concentration: Professional Writing)
The College of William and Mary 2006 — 2008
English
Prince Edward County High School 2002 — 2006
Advanced Diploma, Governor's Early College Scholars Program / Dual Enrollment
Logistic Dynamics, Inc. January 2015 - Present
Grandview Tavern & Grille June 2014 - Present
PCG Talent Agency July 2003 - Present
Anthem July 2014 - January 2015
Winegardner & Hammons June 2013 - April 2014
Skills
Sales, Customer Service, Life & Health Insurance..., Individual Health..., Public Speaking, Acting, Stand-up Comedy, Voice Over, Television and Film..., Theatre, Logistics Management, Account Management, Team Building, Strategic Planning, Marketing, Management, Negotiation
Education
Northern Kentucky University 2003 — 2006
Bachelor's Degree, Radio, Television, and Digital Communication and Theatre
Covington Catholic High School 1998 — 2002
General Studies
Sarasota Home Care, Inc. DBA Home Instead Senior Care January 2015 - Present
CareCentrix September 2013 - January 2015
Martin's Point Health Care March 2007 - August 2013
Anthem 1991 - 2006
Blue Cross Blue Shield of Maine 1987 - 1991
Skills
Managed Care, Process Improvement, Healthcare, Health Insurance, Insurance, Medicare, Data Analysis, Financial Analysis, Teamwork, Project Management, Team Leadership, Healthcare Information..., CRM, HIPAA, Underwriting, HMO, Provider Relations, Health Policy, Risk Management, Healthcare Industry, Leadership
Education
Pace University - Lubin School of Business 1980 — 1982
MBA, Finance
The King's College 1976 — 1980
BS, Business Administration
Anthem November 2014 - Present
SRA International December 2012 - November 2014
United States Department of Defense August 2008 - December 2012
Optima Health October 2006 - August 2008
Skills
Analysis, Cross-functional Team..., Program Management, System Administration, Management, Process Improvement, Training, Human Resources, Organizational..., Microsoft Office, Information Assurance, DoD, Security Clearance, Military, Government Contracting, Conceptual Modeling, Change Management, Budget Monitoring, Technical Writing, Project Management, IT Project Lifecycle, Crystal Reports, Software Configuration..., SQL, Windows Server, Mathematical Modeling, Business Modeling
Education
Old Dominion University
Bachelor's Degree, Business Administration, Management and Operations
World of Beer Franchising, Inc. June 2015 - Present
Trump Winery August 2015 - September 2015
Anthem December 2013 - June 2015
Granby St Pizza July 2011 - June 2014
Twisted Scissors January 2009 - August 2009
Skills
Word, Excel, PowerPoint, Photoshop, Outlook, Illustrator, Access, Facebook, Telephone Skills, Mac, Microsoft Excel, Microsoft Word, Oral & Written..., Interpersonal..., Works well in a team, Time Management, Event Planning, Teamwork, Communication, Public Speaking, Customer Service
Education
Old Dominion University 2009 — 2013
Bachelor of Science (BS), Psychology
Anthem September 2015 - Present
Amerigroup October 2013 - Present
Johns Hopkins Bayview Medical Center September 2011 - Present
Johns Hopkins Bayview Medical Center February 2010 - September 2011
Skills
BLS, Nursing, Microsoft Excel, CPR Certified, Healthcare, PowerPoint, Microsoft Word, Meditech, Patient Education, Hospitals, EMR, IV, Inpatient, Medical-Surgical, Medical/Surgical, Patient Safety, Acute Care, Customer Service
Education
Notre Dame of Maryland University 2010 — 2012
Bachelor's degree, Registered Nursing/Registered Nurse
The Community College of Baltimore County 2007 — 2009
Associate's degree, Registered Nursing/Registered Nurse
Towson University 2001 — 2005
Bachelor's degree, International Business
Legacy Publishing Company April 2015 - Present
Legacy Publishing Company May 2014 - April 2015
Legacy Publishing Company September 2013 - May 2014
Legacy Publishing Company March 2011 - September 2013
Anthem August 2009 - October 2010
Skills
Call Centers, Time Management, Customer Satisfaction, Chargebacks, Escalation, Written Correspondence, Client Correspondence, Employee Training, Problem Solving, Dispute Resolution, Escalation Resolution, Microsoft Office, Customer Service, Data Entry
Education
Nova Southeastern University
Southern Maine Community College
Associate of Arts and Sciences (AAS), Dietetic Technician
The University of Connecticut
University of Southern Maine
Financial Health Strategies March 2011 - Present
Anthem October 2007 - November 2008
Skills
HIPAA, Healthcare, Team Building, Meditech, Managed Care, Microsoft Office, Hospitals, Medicaid, Health Insurance, Insurance, Medical Billing, Accounts Receivable, Project Management, Interviews, Training, Business Process, Customer Service, Healthcare Information..., Healthcare Management, Leadership
Education
Ohio Christian University 2015 — 2019
Health/Health Care Administration/Management
Ohio Christian University
Health/Health Care Administration/Management
Verizon Wireless January 2014 - December 2014
Home Health Connections February 2012 - May 2012
Molina Healthcare September 2011 - February 2012
Anthem April 2010 - August 2011
Anthem November 2009 - April 2010
InfoCision Management Corporation August 2006 - June 2008
Teleperformance May 2005 - August 2006
Skills
Business Strategy, Strategic Planning, Management Consulting, Strategy, Program Management, Project Management, Financial Analysis, Leadership, Change Management, Public Speaking, Research, Microsoft Office, Leadership Development, Management, Business Development, Business Analysis, Process Improvement, Social Media, Marketing Strategy, Microsoft Excel, Music Production, Music Industry, Advertising
Education
Ohio Wesleyan University 2002 — 2006
Bachelor's degree, African-American/Black Studies
Performance Food Group September 2014 - Present
Anthem November 2004 - September 2014
CapTech Ventures March 2001 - November 2004
Accenture June 1998 - March 2001
University of Virginia 1994 - 1996
Skills
IT Strategy, Business Analysis, Data Warehousing, Process Improvement, Vendor Management, Business Process..., Enterprise Architecture, SDLC, Program Management, Requirements Analysis, SharePoint, Business Intelligence, Team Leadership, IT Management, PMO, Project Portfolio..., Requirements Gathering, Visio, PMP
Education
The College of William and Mary - The Mason School of Business 1996 — 1998
MBA
Norwegian School of Economics (NHH) 1997 — 1997
International Business
University of Virginia 1989 — 1993
BA, French Language and Literature, History
Molina Healthcare May 2011 - Present
Anthem June 2006 - April 2009
Skills
Microsoft Excel, Healthcare, Outlook, Health Insurance, Customer Service, Medicare, Claims Resolution
Education
Ohio Dominican University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Procter & Gamble August 2011 - Present
Anthem January 2009 - August 2011
Western & Southern Financial Group 2006 - 2007
Skills
Microsoft Office, Consumer Products, Customer Service
Education
Northern Kentucky University
Bachelor of Arts (B.A.), Communication Studies
Anthem, Inc. April 2015 - Present
United States Army Reserve April 2009 - Present
Anthem June 2014 - March 2015
Anthem April 2013 - May 2014
Old Dominion University August 2012 - December 2013
Old Dominion University January 2012 - December 2013
U.S. Department of Justice August 2012 - May 2013
Northwestern Mutual May 2011 - April 2012
Skills
Life & Health Insurance..., Leadership, Finance, Government, Insurance, Data Analysis, Financial Analysis, PowerPoint, Training, Customer Service, Management, Accounting, Process Improvement
Education
Old Dominion University
Finance with a concentration in Insurance and Risk Management
Anthem January 2012 - Present
Fidelity Investments June 2011 - August 2011
Skills
Visio, C#, Microsoft SQL Server, System Integration..., Visual Web Developer, IBM Mainframe, SharePoint, IBM Rational Tools, Microsoft Office, MS Project, Web Services, XML, SoapUI, Health Insurance, Lean IT, Requirements Analysis, Software Requirements, HTML, CSS
Education
Ohio University 2007 — 2011
Bachelor of Business Administration (BBA), Management Information Systems
Sycamore High School 2003 — 2007
Semler Scientific July 2014 - August 2015
LifeWatch September 2010 - March 2014
LifeWatch, Inc. March 2004 - March 2014
Anthem August 1988 - June 2000
Skills
Managed Care, healthcare compliance, Compliance, Healthcare, Medicare, Medical Devices, Cardiology, Management, Sales Operations, Product Launch, Sales, Insurance, Strategic Planning, Medical Compliance, HIPAA, Sales Management, Healthcare Industry, Strategy, Account Management, Training, Healthcare Consulting, Contract Negotiation, Process Improvement, Medicaid, Executive Management, Healthcare Management, EMR, Medicare/Medicaid..., Medicare Advantage, hierarchical condition..., Provider Network...
Education
Northwest Missouri State University 1984 — 1988
BS, Marketing
Anthem December 2013 - Present
Optum Health April 2010 - July 2012
Health Net of the Northeast June 2005 - April 2010
Baptist Health South Florida October 2003 - June 2005
Baptist Health South Florida October 2001 - October 2003
City of Meriden Health and December 1999 - January 2001
Community Health Network of Connecticut July 1998 - December 1999
City of Meriden Health and June 1994 - July 1998
Skills
Policy Analysis, Customer Relations, Promotions, Coaching, Spanish, Six Sigma Yellow Belt..., Customer Service, Six Sigma, Healthcare, Managed Care, Medicaid, Disease Management, HIPAA, Case Managment
Education
Nova Southeastern University 2004 — 2007
MBA, Health Services Administration
Community Health Education University of Connecticut
BA, Community Health Education
Platt High School
UCONN
Anthem June 2014 - Present
Fairfax County Public Schools August 2012 - June 2014
International Baptist Church January 2004 - October 2007
Westminster Title Agency April 2001 - May 2002
Midwest Weather Inc. September 1995 - June 1996
Skills
Research, Microsoft Office, Office Administration, Secretarial Skills, Purchasing, Office Equipment..., Event Planning, Government, Analysis, Human Resources, Teaching
Education
Penn State University 1986 — 1991
Bachelor of Science (BS), Meteorology
IT consultant Self Employed April 2009 - Present
Alcoa October 2007 - April 2009
Anthem February 2006 - February 2007
Organic October 2005 - December 2005
Raytheon April 2003 - July 2005
Michigan Certified Life and Health Insurance April 2002 - April 2003
Compuware August 1998 - April 2002
Skills
Quality Assurance, SDLC, SQL, Software Development, Project Management, Team Leadership, Management, IT Service Management, Access, Project Planning, Requirements Gathering, Business Process, Business Process..., Business Analysis
Education
Avila UniversityKansas 2007 — 2007
CERTIFIED, PROJECT MANAGEMENT
Oakland Community College
ART / COMPUTER SCIENCE COURSES
Anthem December 2012 - Present
Amerigroup Corporation August 2012 - December 2012
Amerigroup Corporation October 2011 - August 2012
UnitedHealth Group 2006 - 2011
UnitedHealthcare 2005 - 2006
Skills
Healthcare Analytics, Healthcare, Strategy, Managed Care, Data Analysis, Finance, Financial Analysis, Medicaid, Management Consulting, Financial Modeling, Process Improvement, Project Management, Healthcare Management, Health Insurance, Healthcare Industry, Healthcare Consulting, Medicare, Policy, Economics, Valuation, Acquisition Integration, Business Development, Cross-functional Team..., Product Management, Analytics, Medicaid Managed Care, Health Policy, Health Economics, Business Strategy, Business Intelligence
Education
Northwestern University - Kellogg School of Management 2008 — 2011
Masters Business Administration (MBA), Healthcare, Negotiations, Strategy
Creighton University 1998 — 2002
Bachelors Science - Business Administration, Finance, MIS
Casenet April 2012 - Present
Casenet, LLC March 2007 - April 2012
Behavioral Health Network January 2005 - March 2007
Behavioral Health Network January 2001 - January 2005
Anthem August 1999 - January 2001
Lilly Software April 1998 - August 1999
Amherst Computer Products December 1996 - February 1998
Net-Resource July 1996 - October 1996
Marketing Connections February 1995 - July 1996
Skills
Crystal Reports, SSRS, SQL Server, Databases, ETL, Data Warehousing, SQL, MySQL, HTML, Software Development, Access, SQL Server 2000-2008, Business Intelligence, OLAP, Healthcare, T-SQL, Database Architecture, Software Implementation, Stored Procedures, Health Insurance, Healthcare IT, Healthcare Management, Database Design, Jasper Reports, iReport, Healthcare Information..., Technical Leadership, Team Leadership, Team Building, Microsoft SQL Server, SDLC, Relational Databases, SQL Tuning, Query Optimization, SaaS, HIPAA, Data Architecture, Agile Methodologies, Performance Tuning, Database Administration, Integration, Requirements Analysis
Education
Notre Dame College 1990 — 1994
BA, History
Notre Dame High School 1986 — 1990
HS Diploma, College Prep/AP
Consultant on short-term and long-term projects at WellPoint and A/Z Corporation September 2012 - February 2014
OptumInsight August 2009 - August 2012
Fortune 100 Companies December 2000 - August 2009
A.M. Best Company July 1999 - November 2000
Anthem January 1994 - 1999
Blue Cross Blue Shield of Connecticut February 1985 - January 1994
Skills
Technical Writing, Project Management, Technical Documentation, Software Documentation, Business Analysis, Quality Assurance, Visio, Content Management, Process Improvement, Adobe Acrobat, SharePoint, E-Learning, Software Quality..., SDLC, Microsoft Office, Testing, Requirements Analysis, Training, Technical Communication, FrameMaker, Captivate, Agile Methodologies, MS Project, Manuals, RoboHelp, Document Management, Business Requirements, Access, Requirements Gathering, SnagIt, Vendor Management, Business Process..., Databases, Systems Analysis, Instructional Design, Software Project..., Analysis, User Acceptance Testing, PMP, Program Management, Business Process, PMO, Resource Management, Documentum
Education
Southern Connecticut State University 1986 — 1989
Graduate Studies
Pace University
BA
Sacred Heart Academy
Hamden, CT
Anthem June 2015 - Present
Vision Critical June 2013 - June 2015
The Futures Company (formerly TRU, a division of Kantar) March 2013 - June 2013
TRU (a division of Kantar) January 2009 - March 2013
TRU (a division of Kantar) August 2007 - December 2008
America Online April 2003 - December 2006
Playboy.com October 1999 - November 2002
Rolling Stone.com September 1996 - September 1999
PROMO September 1994 - September 1996
Skills
Consumer Insights, Social Media Marketing, Social Media, Marketing Strategy, Consumer Behavior, Quantitative Research, Qualitative Research, Quantitative Data, Strategic Insights, Creative Insights, Category Insights, Creative Writing, Freelance Writing, Customer Insight, Consumer Behaviour, Consumer Insight, Marketing, Marketing Research, Advertising Research, Segmentation, Focus Groups, Entertainment, Digital Media, Market Research, Strategy, Management, Facebook, Writing
Education
Syracuse University 1988 — 1992
Bachelor of Science, Television, Radio and Film Writing
Blind Brook High School 1984 — 1988
Northwestern University 1987 — 1987
Radio, Television and Film
Seasons of Life Therapeutic Massage June 2013 — Present
Seasons of Life Therapeutic Massage, LLC January 2012 — Present
Beacon Health Options January 2013 — Present
Comprehensive Orthopaedics & Musculoskeletal Care LLC October 2011 — December 2012
WellPoint July 2009 — May 2011
WellPoint April 2008 — July 2009
WellPoint March 2007 — March 2008
Anthem September 2005 — February 2007
Anthem April 2004 — August 2005
Anthem June 2003 — March 2004
Skills
Deep Tissue Massage, Health Insurance, Insurance, HIPAA, Claim, Customer Service, Employee Benefits, Healthcare, Process Improvement, Swedish, Microsoft Office, Call Center, Microsoft Excel, Software Documentation, Outlook, Data Entry, Microsoft Word, Team Building, Visio, PowerPoint, Call Centers, Continuous Improvement, Training, Business Analysis, Customer Satisfaction, Analysis, Time Management, Leadership, Accounts Receivable, Wellness, Therapists, Therapeutic Massage, Stress Management, Reflexology, Chair Massage, Stress, Medicaid, Relaxation, Treatment, Coaching, Pain Management, Bodywork, Rehabilitation, Healing, Trigger Point Therapy, Holistic Health, Small Business, Medicare, Neuromuscular Therapy, Injury
Education
Connecticut Center for Massage Therapy 2010 — 2012
LMT, Massage Therapy
Pace University 1997 — 2001
Bachelor of Arts (B.A.), Theatre Arts
Kremer Consulting, LLC September 2005 - Present
Kroger December 2004 - September 2005
resolvit resources February 2004 - December 2004
Anthem January 2002 - December 2003
SDRC 1999 - 2001
Bent Creek Software Consulting 1996 - 2000
Cinebase 1994 - 1997
SDRC 1990 - 1994
Skills
Enterprise Architecture, Unix, Agile Methodologies, Software Development, SDLC, Business Analysis, Requirements Analysis, Java, Process Improvement, Integration, SQL, Business Intelligence, Vendor Management, IT Strategy, Software Project..., Scrum, Java Enterprise Edition, Web Development, SOA, Data Warehousing, JavaScript, Agile Project Management
Education
Northern Kentucky University
BS, Computer Science
Integra Group April 2012 - Present
S&S Healthcare Strategies September 2009 - April 2012
Honeywell Process Solutions July 2000 - May 2009
Reed-Elsevier July 1999 - July 2000
Integra Group August 1997 - July 1999
MATTEC February 1997 - July 1997
Anthem June 1995 - January 1997
Internal Revenue Service June 1995 - September 1995
Measurex 1993 - 1995
Skills
VB.NET, VBScript, T-SQL, C++, C, DHTML, Visio, .NET, Enterprise Architecture, JavaScript, Visual Basic, WCF, Visual Studio, ASP.NET, C#, SDLC, SOA, Oracle, XML, Integration, Software Development
Education
University of Cincinnati 1990 — 1993
Masters, Computer Science
Ohio Wesleyan University 1978 — 1982
Bachelor of Arts, Chemistry and Zoology
Rockfish July 2012 - Present
Northern Kentucky University September 2008 - Present
Possible Worldwide July 2009 - June 2012
Fidelity Investments, Inc. July 2007 - May 2009
Fidelity Investments April 2005 - June 2007
Fidelity Investments February 2003 - April 2005
SARK, a division of Software Architects, Inc. June 1999 - April 2005
Anthem August 2000 - December 2002
Great American August 2002 - October 2002
Gap Inc. August 1999 - June 2000
Skills
Technical Strategy, Mobile Technology, Digital Marketing, Technology Integration, Product Development, Social Media, Digital Strategy, Team Leadership, Technical Management, Java, Google Analytics, jQuery, Business Analysis, Blogging, IT Strategy, Agile Methodologies, Agile Project Management, Web Commerce, Enterprise Software, Lean Process Improvement, User Experience, Software Consulting, B2B Marketing, Retail Marketing, Digital Innovation, Program Management, Vendor Management, Project Management, Software Development, Analytics, Technology Management, Web Services, Mobile Applications, XML, SharePoint, Cross-functional Team..., SQL, Web Applications, Mobile Devices
Education
Northern Kentucky University 1995 — 1999
Bachelor of Science, Computer Science and Mathematics
Anthem Assistant Vice PresidentMercer Health & BenefitsDecember 1997 - September 2006
Education
Ohio University 1989 — 1992
BA, English, Business
Anthem October 2012 - Present
Amerigroup Corporation April 2010 - October 2012
Amerigroup Corporation October 2007 - April 2010
Amerigroup Corporation December 2002 - April 2007
Amerigroup Corporation June 2001 - December 2002
Amerigroup Corporation August 2000 - June 2001
The Signal March 1999 - August 2000
The LAN Company ACS/DBS May 1998 - March 1999
Skills
Windows Server, Disaster Recovery, Virtualization, Active Directory, Exchange 2010/2007/2003, Exchange ActiveSync, Message Labs, RightFax, Powershell, VMware ESX, System Architecture, Visio, NFS, Altiris Console, Altiris Deployment..., Zenprise, Symantec Antivirus, Trend Micro Anti-Virus, System Deployment, Microsoft Exchange, VMware
Education
Old Dominion University 1994 — 1998
International/Global Studies
Anthem 2009 - Present
Discovery Chicago March 1997 - March 2007
Skills
Process Improvement, Strategic Planning
Education
University of Michigan 1967 — 1969
BA, Political Science
Northwestern University
MBA, Accounting
Anthem October 2011 - Present
Blue Cross Blue Shield of IL October 2007 - June 2011
Humana June 2004 - September 2007
Skills
Insurance, Employee Benefits, Health Insurance, Health Savings Accounts, Managed Care, Medicare, Account Management
Education
Northwestern University 2000 — 2004
BA, Economics & Psychology
Coventry Health Care, Inc. January 2007 - Present
Anthem 1997 - 2007
CareFirst BlueCross BlueShield 1991 - 1997
Skills
Health Insurance, Underwriting, Dental, Reinsurance, Insurance, Employee Benefits, Brokers, Dentistry, Health Savings Accounts, Disability Insurance, Claim, Term Life Insurance, Actuarial Science, Managed Care, Medicare, Process Improvement, Analysis, General Insurance, Data Analysis, Life Insurance, Benefits Administration, Claims Management, HIPAA, Commercial Insurance, Risk Management, COBRA, Group Insurance
Education
Penn State University 1984 — 1987
BS, Mathematics
Magellan Health May 2015 - Present
Ceridian August 2013 - May 2015
Magellan Health/NIA January 2009 - July 2013
WellPoint August 2007 - January 2009
Anthem August 2007 - January 2009
Lumenos Inc 2002 - January 2009
WellPoint 2004 - 2006
ValueOptions 1993 - 2002
Skills
Health Insurance, Medicare, Insurance, Healthcare, HIPAA, Employee Benefits, Medicaid, Process Improvement, SharePoint, Human Resources, Account Management, Disease Management, Healthcare Industry, Health Policy, Pharmacy Benefit..., Program Management
Education
Northern Virginia Community College 1990 — 1993
buddhablue guitars 1998 - Present
Catholic Health Partners June 2011 - August 2013
Indecon consulting January 2011 - March 2011
Kroger 2008 - 2010
Wellpoint 2007 - 2008
General Electric 1998 - 2002
Anthem 1984 - 1998
Skills
Healthcare Information..., Epic Systems, EHR, Consulting, SDLC, Visio, Software Documentation, Business Analysis, Crystal Reports, Process Improvement, SQL, SharePoint, Microsoft SQL Server, HIPAA, Business Intelligence, EMR, Integration, CPOE, Data Warehousing, Informatics, Business Objects, Windows 7, Strategic Planning, Visual Basic, Systems Analysis
Education
Northern Kentucky University 1980 — 1982
Bachelor's degree, Accounting
Wright State University 1973 — 1974
none, Music Teacher Education
WellPoint January 2014 - Present
Anthem January 2010 - Present
Bank of America June 2002 - February 2009
Arthur Andersen July 1998 - June 2002
GE September 1993 - July 1998
Coca-Cola Bottling Company United August 1991 - July 1993
Skills
Business Strategy, Organizational Change, Collaborative Problem..., Process Optimization, Change Management, Metrics, Compliance Audits, Risk, Strategic Planning, Management Consulting, Program Management, Team Building, Process Engineering, Leadership Development, Coaching, Team Leadership, Business Transformation, Executive Management, Six Sigma, Risk Management, Training, Leadership, Nonprofits, Strategy, Business Intelligence, CRM, Analysis, Process Improvement, Enterprise Software, Analytics, Vendor Management, Finance, Continuous Improvement, Business Process..., Financial Risk, Quality Auditing, Cross-functional Team..., Financial Analysis, Auditing, Forecasting, Budgets, Accounting, Management, Governance, Project Portfolio..., Operational Excellence, Managerial Finance, Sarbanes-Oxley Act, Business Analysis, Business Process
Education
Pace University - Lubin School of Business 1990 — 1991
MS, Accounting
Dominican Convent
Leadership Atlanta
Synchrony Financial March 2014 - Present
General Electric July 2008 - March 2014
IBM August 2006 - October 2007
CHP 2003 - 2006
General Electric Consumer Finance 2000 - 2003
AFG 2000 - 2000
Anthem 1999 - 2000
Platinum Technology 1998 - 1999
Multiple 1986 - 1998
Skills
Disaster Recovery, Virtualization, Enterprise Architecture, Data Center, Storage, Infrastructure, Solaris, Red Hat Linux, R, Demand Management, IT Infrastructure Design, Technology Architecture, Python
Education
Northwestern University
Master's Degree, Predictive Analytics
Wilmington College
Bachelor's degree Business, Organizational Leadership
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2012 - Present
Anthem January 2009 - August 2012
Anthem 2007 - January 2009
Anthem 2006 - 2007
Anthem 2004 - 2006
Anthem 2002 - 2004
Anthem 2001 - 2002
Anthem 1999 - 2001
Japanese Institute of Anatolian Archaeology 1995 - 1999
Skills
Process Improvement, Team Leadership, Change Management, New Business Development, Project Management, Channel, Cost Benefit, Target Marketing, Operational Streamlining, Staff Management, Leadership, Program Management, Sales, Business Strategy, Management, Sales Management, Health Insurance, Medicare, Insurance, Healthcare, Health Policy, Anthropology, Business Intelligence, Strategy, Cross-functional Team..., Six Sigma, Managed Care, Marketing, Employee Benefits, Health Care Reform, Strategic Planning, Executive Management, Provider Relations, Performance Management, Team Building, Vendor Management, Account Management, Call Centers, Analysis, Competitive Analysis, Business Analysis, P&L Management, Sales Operations, Business Process..., Medicare Part D, Disability Insurance, Healthcare Industry, Claim, Medicaid, Network Development
Education
University of Virginia
PhD candidate
The College of William and Mary - The Mason School of Business
MBA
University of Virginia
M.A.
Northwestern University
BA
Anthem August 1997 - February 2000
Education
Northern Kentucky University
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
BDO USA, LLP September 2015 - Present
Vantiv May 2014 - September 2015
Kurt Salmon July 2013 - April 2014
Citigroup October 2007 - July 2013
Schneider Electric 2005 - 2007
Hewlett-Packard 2003 - 2005
P&G 2000 - 2005
Anthem 1996 - 1998
Skills
Vendor Management, PMP, Service Delivery, Business Analysis, Project Portfolio..., Program Management, SDLC, ITIL, IT Strategy, PMO, Integration
Education
Northern Kentucky University 1999 — 2006
MSIS, Information Systems
Anthem January 2011 - Present
Qimonda NA January 2007 - February 2009
EDO Corporation (now ITT Industries) April 2005 - December 2006
Gnostic Systems 2005 - 2005
Skills
Automation, Integration, Microsoft SQL Server, Perl, Requirements Analysis, SQL, Software Development, Software Documentation, Testing, Unix, Unix Shell Scripting, Visio, Databases, Visual Studio
Education
Old Dominion University 2001 — 2004
Bachelors of Science, Computer Science
Great Bridge HS 1991 — 1995
Galerie November 2013 - Present
Galerie December 2000 - Present
Galerie December 1996 - Present
Anthem October 1992 - December 1996
Diebold, Inc. 1988 - 1989
Horizon 1985 - 1989
Skills
Project Management, Gentran, Cross-functional Team..., Supply Chain Management, EDI, Microsoft Office, ERP, Strategic Planning, Team Leadership, Manufacturing, Customer Service, X12, EDIFACT, Supply Chain, Process Improvement, Servers
Education
Ohio University 1983 — 1988
BS, Communication Systems Mgt.
Unioto High School 1980 — 1983
MIchael Schundler Healthcare Consulting 2006 - Present
Total Sleep 2005 - 2006
Interim HealthCare 2000 - 2004
International Radiology Group 2000 - 2000
Sheridan Healthcorp 1996 - 2000
WellPoint 1986 - 1998
American Health Network 1994 - 1996
Anthem 1992 - 1994
Merrill Lynch 1988 - 1991
Aflac 1984 - 1986
Skills
Business Strategy, Team Building, Management Consulting, Strategic Planning, Healthcare, Entrepreneurship, Healthcare Information..., Mergers & Acquisitions, Medicaid, Healthcare Management, Insurance, Strategic Financial..., Process Improvement
Education
Northern Illinois University 1979 — 1979
Bachelor's degree, Accounting, 3.92
WellPoint Subrogation SpecialistAnthem Blue Cross Blue Shield2005 - 2009
National Underground Railroad Freedom Center June 2008 - August 2008
Anthem February 1999 - July 2005
Skills
Claims, Negotiation, Microsoft Office, Insurance, Customer Service, Editing, Customer Relations
Education
Ohio University 1971 — 1977
Ohio University 1971 — 1976
BA, Psychology
University of Phoenix
MA, Psychology
Anthem May 2015 - Present
Nebraska Department of Health and Human Services July 2009 - May 2015
Nebraska Department of Health and Human Services October 2007 - July 2009
Southeast Community College September 2003 - December 2007
Nebraska Attorney General's Office August 2000 - October 2007
Mid-Del Schools August 1995 - September 1997
Moore Public School District August 1994 - August 1995
Yadon and Putnam Public Accountants May 1989 - August 1994
Skills
Litigation, Legal Assistance, Environmental Awareness, Social Services, Legal Research, Legal Writing, Administrative Law, Legislation, Courts, Legislative Relations, Criminal Law, Policy, Developmental..., Accounting, Public Administration, Organizational..., Employment Law, Non-profit Director, Executive Management, Legal Administration, Government, Nonprofits, Public Speaking, Strategic Planning
Education
University of Nebraska-Lincoln 1998 — 2000
Doctor of Law (J.D.) (with distinction), Law (completed Litigation Skills Track)
Oklahoma City University 1989 — 1993
Bachelor of Science (BS), Accounting
WellPoint December 2008 - Present
WellPoint / Anthem BCBS December 2008 - Present
Anthem 1985 - Present
Skills
Health Insurance, Subrogation, Provider Relations, Management, PPO, Claims Handling, Litigation, Managed Care, Medicare Part D, Healthcare, Leadership
Education
Ohio University 1977 — 1981
BS, Communication
OptumRx April 2015 - Present
Anthem June 2008 - April 2015
Groups Benefit Agency February 2005 - June 2008
Medco 1995 - 2003
Skills
Competitive Analysis, New Business Development, Customer Service, Cross-functional Team..., Strategic Planning, Account Management, Business Intelligence, Direct Marketing, CRM, Leadership, Pricing, Social Media Marketing, Strategy, Process Improvement, Training, Vendor Management, Team Building
Education
Ohio University
The Ohio State University
marketing
Anthem, Inc. June 2012 - Present
Anthem UM Services, Inc April 2011 - Present
Anthem October 2008 - June 2012
WellPoint 2008 - June 2012
CDPHP August 1998 - December 1999
Bassett Healthcare 1982 - 1984
Skills
Utilization Management, Health Policy, Disease Management, Managed Care, Case Managment, Team Leadership, Project Management, Presentations, writing, Plain Language, Committees, Appeals, Accreditation, Medicaid, Utilization Review, Informatics, HEDIS, Case Management, Healthcare Industry, Health Insurance, Medicine, Health Care Reform, Healthcare Management, Clinical Research, HIPAA, Network Development, HMO, Physicians, Medicare, PPO, Patient Safety, Healthcare, Physician Relations, Internal Medicine, Provider Relations, NCQA, Quality Improvement, Hospitals, Healthcare Information..., Credentialing, Revenue Cycle, Pharmacy Benefit..., Medicaid Managed Care, Healthcare Consulting
Education
University of Wisconsin-Madison 1996 — 1998
Master of Science, Medical Management
Northwestern University 1974 — 1978
Bachelor of Arts (B.A.), Biology, General
Anthem, Inc. January 1989 - Present
Anthem January 1989 - Present
Skills
Employee Engagement, Employee Relations, Performance Management, Leadership Development, Policy, HR Policies, Personnel Management, Process Improvement, Benefits Administration, Employee Benefits, Management Consulting, Leadership, Training, Organizational..., Human Resources, Management
Education
Pace University - Lubin School of Business 1984 — 1988
BBA, Human Resource Management
Mirth Corporation September 2014 - Present
Capital Group May 2013 - 2014
UST Global December 2002 - May 2013
Family 1 FCU 1992 - June 2012
Independence Blue Cross 2012 - 2012
WellPoint March 2003 - March 2010
Anthem 2003 - March 2009
Cambridge Technology Partners September 1999 - July 2003
Platinum Technology September 1995 - June 1999
Unocal February 1978 - September 1995
Skills
Quality Assurance, Testing, Test Automation, SDLC, SOA, ITIL, Unix, Software Project..., Perl, Test Management, Requirements Analysis, Business Analysis, System Testing, Customer Relations, Performance Testing, Offshore, Outsourcing, Test Planning, Cloud Computing, LoadRunner, Middleware, Expatriate Management, Performance Engineering, Data Management, Test Data, Test Data Management, Software Quality..., CRM, Solution Architecture, IT Strategy, Release Management, Enterprise Architecture, Software Development, Agile Methodologies, Agile Project Management, PMP, Global Delivery, Integration, Strategy, Requirements Gathering, Web Applications, Resource Management, User Acceptance Testing, Quality Center, CMMI, Web Services, QTP, Waterfall, SharePoint, Business Requirements
Education
Northern Arizona University, College of Business Administration
Bachelor's Degree, Business Administration, IT Operations and Management
Swiss Re August 2013 - Present
Munich Health North America March 1999 - August 2013
Munich Re 1999 - 2010
American Re-Insurance Company 1999 - 2005
Anthem 1987 - 1999
Skills
Reinsurance, Underwriting, Insurance, Captives, Brokers, Excess, Provider Network..., Product Development, Contract Negotiation, Employee Benefits, Claim
Education
Penn State University 1983 — 1987
Bachelor of Science (B.S.), Mathematics
FHS 1979 — 1982
Knovation December 2010 - Present
New Track Media July 2009 - January 2011
Eagle Hospitality Properties Trust December 2005 - April 2009
CBST Acquisitions December 2000 - December 2005
Cintas Corporation February 2000 - December 2000
Anthem July 1999 - February 2000
Huffy Service First October 1985 - July 1999
Skills
Accounting, Budget, Project Management, Training, Variance Analysis, Financial Reporting, Forecasting, Microsoft Excel, Process Improvement, General Ledger, GAAP, Internal Controls, Fixed Assets, Cost Accounting, Accounts Payable, Revenue Recognition, Account Reconciliation, Financial Analysis, Sarbanes-Oxley Act, Budgets, Auditing, Finance
Education
Park University 1994 — 1998
BS, Management/Accounting
Sinclair Community College 1982 — 1993
AS, Accounting
Anthem April 2009 - Present
Anthem July 2008 - April 2009
Anthem August 2003 - July 2008
Education
Ohio University 1999 — 2003
Bachelor of Science in Journalism, Major in Journalism, Minors in Physchology & English and Concentration in Public Relations
Anthem January 2013 - Present
The Visiting Nurse Association of Greater Cincinnati and Northern KY January 2011 - January 2013
RehabCare May 2010 - December 2010
Deaconess Hospital Cincinnati July 2007 - November 2009
TriHealth Corporate Health December 2003 - July 2007
Middletown Regional Health System (now Atrium) January 1993 - November 2003
Skills
Healthcare, Disease Management, Healthcare Management, EMR, Physician Relations, Case Managment, Budgets, Personnel Management, Contract Negotiation, Hospitals, Nursing, Healthcare Information..., Home Care, Clinical Research, Team Building, Vendor Management, Vendor Contracts
Education
Northern Kentucky University 1987 — 1989
MBA, Business Management
Thomas More College 1979 — 1981
BES, Business Management
The Christ Hospital School of Nursing 1975 — 1977
RN, Nursing
Fairytale Journeys by Will February 2013 - Present
Fifth Third Bank September 2011 - Present
MULTILAW Services Limited May 2010 - September 2011
Union Central June 2006 - December 2009
RxBazaar 2000 - 2001
General Business Service July 1990 - December 1999
TechSoft Systems 1997 - 1999
Anthem 1995 - 1997
Kohlhepp, Wolfe and Associates PSC March 1989 - June 1990
Internal Revenue Service August 1985 - March 1989
Skills
ITIL Certified, Usability, PHP, Web Interface Design, Project Management, Agile Methodologies, Management, Executive Management, Financial Accounting, Change Management, Release Management, Mentoring, Project Portfolio..., Business Analysis, Requirements Analysis, Integration, SDLC, Process Improvement
Education
Northern Kentucky University 1986 — 1994
Bachelors, Major: Accounting Minor: Info Systems
Southern Ohio College 1985 — 1987
Undergrad, Major: Accounting Minor: Info Systems
Anthem March 2015 - Present
Anthem February 2010 - March 2015
Fidelity Investments September 2008 - February 2009
Decor Lighting September 2005 - April 2008
Hampton Inn May 2005 - September 2005
StudioPLUS Hotel August 1999 - January 2005
Skills
Insurance, Communication, Process Improvement, Direct Sales, Customer Service, Quantitative Research, Qualitative Research, Health Insurance, Health Savings Accounts, Health Care Reform, Marketing, Public Relations, Life Insurance, Dental Insurance
Education
Northern Kentucky University 2008 — 2013
Bachelor of Arts (B.A.), Communication Studies
Humana Specialty Pharmacy July 2015 - Present
RightSource Specialty November 2010 - June 2015
Anthem September 2008 - October 2010
Anthem January 2009 - August 2009
Skills
Health Insurance, Insurance, General Insurance, Process Improvement, Customer Service, Claim, Employee Benefits, Medicare, Disability Insurance, Life Insurance, Term Life Insurance, Claims Management, Provider Relations, Craft Beer, Brewing, Call Centers, Healthcare Industry, Healthcare
Education
Northern Kentucky University 2014 — 2016
Bachelor's Degree, Business Administration, Management and Operations
University of Cincinnati 2002 — 2004
Anthem January 2015 - Present
Mercer Human Resource Consulting July 1998 - January 2015
Aon Consulting 1992 - 1998
Skills
Employee Benefits, Benefits Administration, Insurance, Strategic Planning, Management, Strategy, HR Consulting, Leadership, Performance Management, Process Improvement
Education
Pace University
Bachelor of Arts (BA), Mathematics and Psychology
HM Insurance Group October 2011 - Present
Anthem January 2009 - November 2009
Anthem January 1998 - January 2009
Anthem January 1997 - January 1998
Skills
Leadership, Recruiting, Health Insurance, Employee Benefits, Sales Operations, Project Management, Sales, Training, Process Improvement, Budgets
Education
Northern Essex Community College
Executive Administration
WellPoint September 2008 - Present
WellPoint 2008 - Present
Nerium International May 2013 - Present
Performance Food Group 2007 - 2008
Anthem September 1989 - February 2007
Skills
DTS, ETL, Informatica, Data Analysis, Requirements Gathering, Business Analysis, SharePoint, Access, Visio, Databases, SSIS, SQL, Data Warehousing, Microsoft SQL Server, Requirements Analysis, Data Modeling, Business Objects, Database Design, Teradata, Systems Analysis, SDLC
Education
Penn State University 1980 — 1983
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Anthem
Skills
Disease Management, Certified Case Manager, Disability Management, Managed Care, Medical Case Management, Utilization Management
Education
Northwestern University
Hallmark Services Corporation December 2010 - Present
The Jacobson Group May 2010 - December 2010
Interviews by Underwriters 2006 - 2010
Anthem June 2007 - December 2009
Interviews by Underwriters June 2005 - May 2009
Bankers Life and Casualty May 2006 - June 2007
Bankers Life and Casualty August 2003 - May 2005
Conseco Health Insurance Company August 1996 - August 2003
Skills
Customer Service, Health Insurance, Insurance, Medicare, Underwriting, Life Insurance, Claim, Long-term Care, Fixed Annuities, Healthcare, Account Management, Team Building, Strategic Planning, Recruiting, Microsoft Office, Marketing, Budgets, Financial Risk, Operations Management, Public Speaking, Medical Billing
Education
Notre Dame College 1985 — 1990
BA, Business
Anthem February 2015 - Present
Wellpoint Anthem December 2012 - February 2015
WellPoint April 2008 - December 2012
Education
Penn State University 2000 — 2003
Bachelor of Arts (B.A.), Integrated Arts
American International Continental University of London 1999 — 1999
Fashion
JAFRA Cosmetics International March 2011 - Present
The Cheesecake Factory August 2005 - March 2011
Anthem January 2000 - August 2005
Skills
Account Reconciliation, Human Resources, New Hire Orientations, Outlook, Sarbanes-Oxley Act, Management, Budgets, Benefits Administration, PeopleSoft, Payroll, Journal Entries
Education
Palomar College 1978 — 1980
AA, Finance
Anthem July 2015 - Present
Optima Health October 2014 - July 2015
WellPoint December 2013 - October 2014
Amerigroup Corporation April 2011 - December 2013
Wilbanks, Smith & Thomas 2006 - 2011
Skills
Microsoft Excel, Microsoft Office, Access, Microsoft Word, System Administration, Financial Analysis, Investments, Analytics, Healthcare Information..., Software Documentation, Process Improvement, Leadership, KPI Dashboards, Microsoft SQL Server, T-SQL Stored Procedures, SharePoint, SDLC, SSIS
Education
Old Dominion University 1998 — 2003
Bachelor of Business Administration (BBA)
Anthem January 2007 - Present
WellPoint 2007 - 2014
Wellpoint Anthem 2007 - 2013
Skills
Health Insurance, Medicare, Medicaid, Insurance, Program Management, Managed Care, Provider Relations, Change Management, Case Managment, Disease Management, Utilization Management, Process Improvement, Health Policy, HIPAA, Network Development
Education
University of Kentucky 1994 — 1996
MSW, Social Work
Northern Kentucky University 1989 — 1993
Bachelor's of Social Work, Social Work
Amelia
Amelia
Riverhills Neuroscience September 2015 - Present
Riverhills Neuroscience July 2015 - Present
Riverhills Neuroscience June 2014 - June 2015
TriHealth September 2012 - April 2014
Bottom Line Systems, Inc. March 2011 - June 2012
Humana June 2005 - March 2011
Anthem August 2002 - October 2004
Skills
Health Insurance, Customer Service, Insurance, Claim, Employee Benefits, Microsoft Excel, Medicare, Claim Investigation, Claims Management, Commercial Insurance, Managed Care, Medicaid, Long-term Care, Workers Compensation, General Insurance, Prior Authorization, Medical Billing
Education
Northern Kentucky University 1998 — 2000
Management and Marketing
Oak Hills High School 1994 — 1998
diploma, general studies
Millennium Health 2014 - Present
Anthem 2011 - October 2014
U.S. Secret Service April 2005 - January 2011
Rockingham Regional Ambulance May 2004 - April 2005
Skills
Fraud Investigations, Physical Security, Executive Protection, Anti-Money Laundering..., Threat Assessments, Law Enforcement Liaison, Workplace Investigations, Travel Security, Close Protection, Predictive Analytics, Criminal Intelligence, VIP Protection, Health Care Fraud, Counter Surveillance, Dignitary Protection, Event Security, Security Event..., Corporate Security, Protective Security, Physical Security..., Private Investigations, Law Enforcement..., Management, Fraud, Enforcement, Investigation, Criminal Investigations, Security Operations, Public Speaking, Security, Security Management, Crisis Management, Protection, Counterintelligence, Personal Protection, Risk Assessment, Vulnerability Assessment, Intelligence Analysis, Business Continuity, Background Checks, Workplace Violence, Counterterrorism, Police, Cybercrime, Health Insurance, Contingency Planning, Intelligence, Surveillance
Education
Norwich University 2011 — 2013
Master of Business Administration (MBA), Organizational Leadership, 3.85 GPA
Saint Anselm College 2000 — 2004
BA, Criminal Justice
NovaSom, Inc. October 2009 - Present
Anthem August 2007 - October 2009
sanofi-aventis May 2005 - August 2007
Skills
Software Project..., Account Management, Troubleshooting
Education
Northern Kentucky University 2001 — 2005
Bachelor of Science, Biochemistry
Xavier University 2004 — 2004
Bachelor of Science, Biochemistry
Anthem Programmer Analyst IIIAmerigroup CorporationOctober 2011 - Present
Inland Reef September 2007 - Present
Amerigroup Corporation June 2007 - Present
Fighter Wings & Submarines July 2011 - May 2013
Amerigroup Corporation June 2007 - October 2011
Liberty Tax Service April 2003 - June 2007
Jackson Hewitt March 2000 - February 2002
Skills
SQL, VBScript, Windows, Software, Networking, SSIS, Crystal Reports, SSRS, Microsoft SQL Server, T-SQL, HIPAA, Visio, C#, Software Development, Informatica, Oracle PL/SQL..., Tidal Enterprise..., Subversion, Data Warehousing, SharePoint
Education
Old Dominion University 1996 — 1999
Bachelor, Management Information Systems
Tidewater Community College 1996 — 1999
Associate, Business Administration
Anthem Account ExecutiveDelta Dental of ColoradoMay 2008 - May 2009
Anthem Blue Cross and Blue Shield August 2005 - May 2008
Skills
Key Account Management, Consultative Selling, Marketing Strategy, Direct Sales, Inside Sales
Education
Ohio University 1987 — 1991
Bachelor of Arts (BA), Psychology
Vocational Guidance Services June 2015 - Present
MY Office Janitor Organization March 2015 - May 2015
Functional Training Services Inc. March 2013 - May 2014
The Job Store Staffing Agency September 2013 - September 2013
Goodwill Columbus August 2013 - September 2013
Continental Message Solution June 2013 - July 2013
Vocational Guidance Services April 2010 - November 2012
Kelly Services March 2009 - March 2009
Anthem July 2008 - December 2008
Kelly Services June 2008 - August 2008
Skills
Data Entry, Public Speaking, Microsoft Office, Community Outreach, Customer Service, Nonprofits, Leadership, Fundraising, Social Media, Training, Event Planning, Volunteer Management, Staff Development, Healthcare, Access, Editing
Education
Oberlin College 1989 — 1993
Bachelor of Arts (B.A.)
Columbus Alternative H.S. 1985 — 1989
Diploma
Franklin Alternative M.S. 1982 — 1985
public school, grades 6-8
Linden Park I.G.E. 1977 — 1982
public school, grades 1-5
Montessori Columbus 1977 — 1977
nursery school
JAVEA Corp. November 1991 - Present
Texas School Book Depository July 1976 - July 1977
Anthem June 1974 - June 1977
Skills
Working with Numbers, Typing, Piano
Education
Oakland Community College 1988 — 1989
Corona, CA 1964 — 1967
Anthem
Skills
Network Development, Medicare Part D, Medicaid, Healthcare Industry, Utilization Management, Healthcare, Health Insurance, Insurance, Employee Benefits, Managed Care, Medicare, Strategic Planning, Process Improvement, Leadership, Team Building, Health Savings Accounts
Education
Ohio University
Anthem November 2013 - Present
UnitedHealth Group March 2006 - October 2013
Skills
Healthcare Management, Inpatient, Healthcare, Process Improvement, Healthcare Information..., HIPAA, Managed Care, Medicare, Hospitals, Vendor Management, Project Management, Cross-functional Team..., Program Management, Customer Service, Business Analysis, Health Insurance, Leadership, Healthcare Consulting, Healthcare Industry, Strategic Planning, Team Building
Education
Ottawa University-Wisconsin
Bachelor's degree, Management
Anthem August 2014 - Present
Anthem March 2014 - August 2014
Medical Mutual of Ohio April 2010 - March 2014
Northwestern Mutual September 2009 - December 2009
Skills
Health Insurance, Underwriting, Insurance, Health Savings Accounts, Brokers, Life Insurance, Term Life Insurance
Education
Ohio Northern University 2005 — 2009
Bachelor of Business Administration (BBA), Accounting
Anthem September 2015 - Present
Edifecs October 2013 - September 2015
Amerigroup March 2007 - October 2013
Skills
Business Analysis, Analysis, Product Management, Requirements Analysis, Microsoft Office, Process Improvement, SharePoint, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Visio, Customer Service, Databases
Education
Northern State University 2004 — 2007
Bachelors of Science, Psychology
Northern State University 1994 — 1997
Bachelor's of Science, Psychology
Anthem January 2015 - Present
Education
Northern Kentucky University
Bachelor of Arts (B.A.), Psychology
Anthem April 2006 - Present
UnitedHealth Group June 2003 - March 2006
Skills
Macro Express, Microsoft SQL Server, SharePoint, Nintex, Crystal Reports, Microsoft Office, SQL
Education
Pasco-Hernando State College 2005 — 2007
Associate’s Degree, Associate of Arts, 4.0