Anthem Company
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Anthem Employees
Anthem July 2015 - Present
Allegis Global Solutions August 2014 - July 2015
KellyOCG August 2012 - August 2014
Green Living Expo August 2007 - January 2009
Lennox Heating and Cooling-(Spherion) 2006 - 2007
Skills
Data Entry, Management, Administrative..., Customer Service, Microsoft Excel, Onboarding, Process Scheduler, Sales, Call Centers, SAP, Policy, Customer Satisfaction, Vendor Management, Internet Recruiting
Education
Moorpark College 2008 — 2012
Associates Degree, Behavioral Science
Self-employed April 2013 - Present
AIG Benefit Services October 2011 - April 2013
Medical Excess, LLC September 2002 - October 2011
Excess, Inc July 1997 - September 2002
Anthem June 1988 - July 1997
Skills
Life and Health..., Pricing, Reserving, Fniancial Reporting, Experience Analysis, Forecasting, Budgeting..., Reinsurance..., Product Development, Mergers & Acquisitions, Field Compensation..., Divestitures, Contract Wording, Expert Witness, Health Insurance, Actuarial Science, Financial Risk, Risk Management
Education
Yale University 1967 — 1971
Bachelors degree, Mathematics, Cum Laude
Northeastern University 1972 — 1974
Masters, Actuarial Science
Anthem May 2015 - Present
Baker College February 2013 - November 2013
City of Simi Valley September 2008 - September 2012
Skills
Filing, Human Resources, Office Administration, Customer Service, Microsoft Office, Switchboard Operator, Dispatching, Public Sector, Computer Proficiency, Proficient Typing Skills, Public Safety, High Organizational..., Children, 10 Key, Document Creation, Data Analysis
Education
Moorpark College 2009 — 2014
Associate's Degree, Buisness
Santa Susana High School 2005 — 2009
High School Diploma, General Studies
Anthem November 2014 - February 2015
Valencia Auto Performance August 2014 - December 2014
Hertz Local Edition November 2013 - September 2014
Primerica December 2012 - July 2014
Allconnect February 2011 - November 2012
Papa Johns July 2001 - October 2010
Skills
Sales Management, Sales, Customer Service, Computers, Financial Services, Financial Analysis, Management, Operations Management, Strategic Financial..., Finance, Insurance, Analysis, Training, Process Improvement, Recruiting, Employee Training, Investments, Customer Experience, Access, Business Development, Business Strategy, Call Centers, CRM, Change Management, Coaching, Cross-functional Team..., Customer Retention, Customer Satisfaction, Employee Benefits, Forecasting, Leadership, Leadership Development, Marketing, Marketing Strategy, Payroll, Program Management, Project Management, Risk Management, Strategy, Team Leadership, Time Management, Budgets, Business Analysis, Consulting, Employee Relations, Entrepreneurship, Performance Management, Software Documentation, Team Building, Teamwork
Education
Primerica 2013 — 2013
Series 6 & 63, Financial Planning and Services, Life Insurance
Morris Brown College 1998 — 2003
Bachelor of Science (B.S.), Computer Science
Bank of America March 2011 - June 2013
Bank of America May 2008 - March 2011
Bank of America January 2007 - May 2008
Anthem October 2004 - January 2007
Farmers Insurance March 2004 - October 2004
Skills
Customer Service, Collection Development, Insurance, Mortgage Banking, Phone Etiquette, Data Entry, Medical Terminology, Medical Coding, Healthcare, Loans
Education
AAA University 2013 — 2013
Lytespeed Insurance 2003 — 2003
Prorperty/Casualty and Life Insurance Licenses- Still Active
Moorpark College 1996 — 1998
Associate's degree, Science
James Monroe High School
James Monroe High School
Nationwide Medical, Inc. August 2012 - Present
Nationwide Medical, Inc. August 2012 - Present
Nationwide Medical, Inc. November 2010 - Present
Anthem March 2000 - December 2006
Skills
Spanish, Spanish translation, write Spanish, Microsoft Excel, Customer Service, Microsoft Office, Medicare, Visio, Privacy Compliance, Regulatory Affairs, Regulatory Documentation, Regulatory Guidelines, Compliance, Compliance Oversight, Medicare Advantage, Project Coaching, Audit Management, Audit Committee, Commercial Insurance, Communicative Skills, Writing, Business Analysis, Manage Complex Projects, Train New Employees, Training Leadership, Process Improvement, Strategic Improvement, Legal Research, Legalities, Federal Government, State Laws
Education
Moorpark College 2007 — 2009
Assoc, General
Bryman College 1998 — 1999
Medical Assisting, Front & Back Doctors Office
Worldwide Healthcare Database June 2014 - Present
Advanced Career Solutions, LLC May 2009 - June 2014
ShopperLocal March 2013 - September 2013
ShopperLocal 2011 - 2012
The Coding Institute 2008 - 2010
Blue Shield of California September 2008 - May 2009
Anthem September 2005 - September 2008
Skills
Strongly self-motivated, Strong Verbal and..., People Skills, Inter-personal, Business Process..., Strategic Planning, Creative Strategy, Organizational..., Business Process..., Listener, Timely Decision Making, Collaborative Problem..., Strategic Negotiations, Team Management, Coaching, Teaching, Organizational Learning, Operational Risk..., Sales Process, Demand Response, Reliable, Determined to Succeed, Multi Tasking, Customer Service, Customer Acquisition, Account Management, Sales Management, Fulfillment Management, Records Management, Sales, Health Information..., Healthcare, Medical Coding, Health Insurance, EHR, ICD-9, HIPAA, Medical Billing, Medicare, Revenue Cycle, Training, ICD-10, Human Resources, HCPCS, Medical Records, CPT, Physicians, Medicaid, Revenue Cycle Management, Healthcare Industry
Education
Mindanao State University 1998 — 2004
BS Business Management
Mindanao State University 1998 — 2004
Bachelor of Science in Agricultural Business Management, Agricultural Business and Management
Gig Salad March 2014 - Present
WellPoint June 2013 - February 2014
Anthem January 2007 - May 2008
Christ Episcopal Church January 2004 - May 2008
Missouri Southern State University August 2005 - December 2006
Missouri State University June 2005 - May 2006
Everest College October 2001 - June 2004
Northshore Eldercare Agency November 2000 - May 2001
St. James Episcopal Cathedral June 1997 - May 2001
WHSmith November 1991 - August 2000
Skills
Singing, Musical Theatre, Music, Customer Service, Accounts Payable, Accounts Receivable, Payroll, Management, Employee Benefits, Retail, System Administration, General Ledger, Data Entry, Finance, Public Speaking, Teaching, Leadership, Social Networking, Time Management, Sales, Filing, Microsoft Word, PowerPoint, Leadership Development, Access, Administrative..., Event Planning, Administration, Teamwork, Accounting, Nonprofits, Outlook, Data Analysis, Telephone Skills, Analysis, Supervisory Skills, Microsoft Excel, Facebook, Training
Education
Southeastern Louisiana University 1982 — 1987
Bachelor of Music, Music Performance, General
Missouri State University
Anthem September 2013 - Present
Map Communication Inc 2010 - 2012
Virginia State University August 2009 - May 2010
Tidewater Community College August 2008 - August 2009
Skills
Nonprofits, Customer Service, Cultural Diversity, Program Development, Public Speaking, Dependable Team Player, Project Management, Multi Tasking, Multimedia, Software Development, Legal Research, Legal Writing, Teaching, Microsoft Office, Customer Satisfaction, Research, PowerPoint, Training, Microsoft Excel, Event Planning, Administrative..., Editing, HIPAA, Health Insurance, Outlook, Process Improvement, Insurance, Data Entry, Program Management, Customer Retention, Healthcare, Team Building
Education
Norfolk State University 2010 — 2013
Bachelor of Arts (BA), Political Science and Government
Virginia State University 2009 — 2010
Political Science and Government
Anthem July 2009 - Present
Axcess Financial January 2007 - March 2009
Axcess Financial 2007 - March 2009
WellPoint 1999 - 2007
Link Marketing/Direct Site 1997 - 1999
DirectSite 1997 - 1999
Skills
Strategic Sourcing, Negotiation
Education
Morehead State University 1993 — 1997
BeWeird Marketing August 2011 - Present
YMCA of Memphis & the Mid-South May 2012 - January 2014
Desoto Athletic Club September 2010 - September 2011
ALSAC/St. Jude Children's Research Hospital November 2008 - July 2010
Exactech August 2007 - April 2008
Exactech September 2006 - July 2007
Anthem December 2005 - July 2006
Anthem June 2004 - November 2005
Skills
Public Relations, Marketing Strategy, Marketing Communications, Customer Retention, Process Improvement, Project Management, Internal Communications, Integrated Marketing..., Cross-functional Team..., Writing, Event Planning, Editing, Advertising, Newsletters, Marketing
Education
Murray State University 2000 — 2004
Bachelor of Arts, Public Relations
Breckinridge County High School 1996 — 2000
Anthem May 2010 - Present
Anthem January 2008 - May 2010
Anthem April 2004 - January 2008
CSC - Computer Sciences Corporation May 2001 - April 2004
Skills
Health Insurance, SDLC, Business Analysis, Visio, Process Improvement, Vendor Management, Medicare, HIPAA, Requirements Gathering
Education
Muhlenberg College 1986 — 1990
Bachelor of Arts (B.A.)
Anthem January 2015 - Present
Kantar August 2008 - December 2014
Marshalls July 2006 - March 2012
Skills
Market Research, Customer Insight, Segmentation
Education
Norfolk State University 2008 — 2015
Bachelor's degree, Business Administration and Management, General
Norfolk State University 2013 — 2013
Pharmacy Technician Certificate, Pharmacy Technician/Assistant, B
Genentech May 2014 - Present
Janssen, Pharmaceutical Companies of Johnson and Johnson June 2013 - May 2014
Janssen, Pharmaceutical Companies of Johnson and Johnson June 2006 - June 2013
Anthem May 2004 - July 2006
Independence Blue Cross June 1997 - May 2004
Skills
Pharmaceutical Industry, Dermatology, Pharmaceutical Sales, Managed Care, Product Launch, Biotechnology, Healthcare, Practice Management, Strategic Planning, Rheumatology, Immunology, Cardiology, Oncology, Gastroenterology, Neurology, Sales Effectiveness
Education
New York University
MPA, Health Policy and Management
New York University
MPA, Health Policy
Anthem January 2015 - Present
Charles Schwab December 2013 - January 2015
Staples September 2008 - April 2013
United Airlines July 2007 - September 2008
Sandia Resort & Casino August 2005 - July 2007
Sky City & Santa Ana Star Casino December 2001 - September 2004
MCI January 1998 - December 2001
Skills
Analysis, Business Analysis, Marketing Strategy, Technical Writing, Process Improvement, Project Management, Customer Service, Budget, Strategic Planning, Microsoft Office, Budgets, Contract Negotiation, Leadership, Training, Troubleshooting, Management, Team Building, Marketing, Vendor Management, Sales, Cross-functional Team..., Program Management, Team Leadership, Human Resources, Networking, CRM, Business Process..., Customer Satisfaction, Integration, Call Centers, Change Management, Telecommunications, Salesforce.com, Strategy, Operations Management, Account Management
Education
University of Phoenix 2003 — 2004
MBA, Technology Management
New Mexico Institute of Mining and Technology 1993 — 1996
BS, Technical Communication
Paychex July 2015 - Present
Anthem September 2014 - Present
Blue Shield of California May 2013 - August 2014
Beere & Purves, Inc August 2011 - May 2013
Anthem September 2007 - September 2011
Billings Clinic February 2007 - June 2007
Blue Cross Blue Shield of Montana March 2003 - January 2007
Skills
Account Management, Insurance, Sales, Employee Benefits, Sales Management, New Business Development, Negotiation, Sales Operations, Underwriting, Customer Service, Health Savings Accounts, Brokers, Health Insurance, Cold Calling, Life Insurance, Term Life Insurance, Disability Insurance, Workers Compensation, HMO, Benefits Administration, COBRA
Education
Montana State University-Billings 2005 — 2007
Bachelors, Communications
Liberty Mutual Insurance November 2014 - Present
Anthem, Inc. April 2000 - July 2014
Anthem January 1999 - April 2000
Anthem August 1997 - December 1998
Skills
ITIL, Software Documentation, Vendor Management, Visio, Business Analysis, Process Improvement, Disaster Recovery, SharePoint, Requirements Analysis, Integration, Business Process..., Change Management, Business Process, Troubleshooting, XP, IT Asset Management, Training, Windows XP, Management, IT Management, SDLC, IT Strategy
Education
NHTI, Concord's Community College 1989 — 1991
AS, Information Systems
Anthem August 2014 - Present
WellPoint August 2011 - August 2014
WellPoint 2009 - 2011
Wellpoint 2007 - 2009
Skills
Health Insurance, Process Improvement, Vendor Management, Healthcare, Insurance, Business Analysis, Analysis, Employee Benefits, Project Planning, Team Building, Software Documentation, Business Process..., PMP, Risk Management
Education
New England College 2008 — 2012
MBA, Healthcare Management
Southern New Hampshire University 2004 — 2007
BS, Business/Accounting
Anthem January 2012 - Present
Education
University of Massachusetts, Amherst 2001 — 2005
Masters in Public Health
University of Missouri-Saint Louis
Master of Business Administration (MBA)
Missouri State University
BS
Colorado HealthOP April 2014 - February 2015
Anthem September 2013 - April 2014
Anthem January 2013 - September 2013
Anthem July 2009 - January 2013
Anthem December 2007 - July 2009
Qwest September 2005 - December 2006
Qwest December 2004 - September 2005
Qwest November 1998 - December 2004
Marriott International July 1994 - July 1998
Exective Tower Inn 1993 - 1994
Skills
Bilingual-Spanish, Customer Service, Health Insurance, Insurance, Claim, Team Leadership, HIPAA, Sales, Call Centers, Customer Satisfaction, Employee Benefits, Marketing, Healthcare, Account Management, Life Insurance, Team Building, Access, Management, Strategic Planning, Leadership, Medicare, Outlook
Education
Regis University 2014 — 2017
Master's degree, Non-Profit/Public/Organizational Management
Metropolitan State University of Denver 1993 — 2013
Bachelor of Arts (BA), Hospitality
Northeastern Junior College 1987 — 1989
Associates, Business
NeoCare Solutions March 2015 - Present
NeoCare Solutions December 2014 - March 2015
Best Doctors September 2012 - August 2014
USI Insurance Services November 2011 - September 2012
Anthem National Accounts October 2010 - November 2011
Anthem June 2006 - October 2010
Medco Health Solutions December 2004 - June 2006
Aetna September 2003 - December 2004
NYCE Corporation July 2001 - August 2003
Benefit Analysis, Inc. February 2000 - June 2001
Skills
Health Insurance, Employee Benefits, Managed Care, Medicare, Insurance, Pharmacy Benefit..., Medicare Part D, Health Savings Accounts, Account Management, Health Policy, Healthcare, Strategic Planning, Underwriting, Medicaid, Health Care Reform, CRM, Leadership, Disability Insurance, Business Development, Management, Process Improvement, Customer Satisfaction, Team Building, Cross-functional Team..., Sales, Recruiting, Analysis, New Business Development, Contract Negotiation, Coaching, Project Management, Customer Retention, Benefits Administration, Disease Management, Healthcare Industry, Strategy, HIPAA, Provider Relations, Brokers, Consulting, Vendor Management, Program Management, Employee Wellness
Education
Montclair State University 1999 — 2002
BA, Psychology, Human Services
Anthem February 2014 - Present
Radiant Services, LLC February 2011 - February 2014
Anthem April 1999 - October 2011
Premier Health Plan April 1997 - April 1999
Blue Cross Blue Shield Utica Watertown June 1989 - April 1999
Skills
Home Care, Home Infusion, Dialysis, Network Development, Medicaid, Health Insurance, HMO, Management, Pharmacy, Managed Care, Provider Relations, Medicare, Disease Management, Healthcare, Healthcare Management, Process Improvement, Hospitals, Contract Management, Contract Negotiation, Claim, Utilization Management, Health Policy, Call Centers, Sales, Nursing, Physician Relations, Leadership, HIPAA, Long-term Care, Medicare Part D, Medical Billing, Insurance, Credentialing, Quality Improvement, Revenue Cycle, EHR, Employee Benefits, Healthcare Information..., Executive Management, Outsourcing, Pharmacy Benefit..., Software Documentation, EMR, Healthcare Industry, Medicaid Managed Care, Claims Resolution, Healthcare Consulting, Performance Improvement, PPO, Vendor Management
Education
New School for Social Research 1989 — 1991
M.S., Health Care Administration
Utica College of Syracuse University 1986 — 1988
B.S., Accounting, CPA
Mohawk Valley Community College 1984 — 1986
A.S., Accounting
Mainline Information Systems January 2013 - Present
Mainline Information Systems April 2011 - January 2013
Pennington Consulting DBA October 2009 - March 2011
3PAR August 2008 - October 2009
Radian March 2008 - April 2008
Sepaton May 2006 - February 2008
The Provident Bank March 2001 - April 2005
Anthem March 1998 - March 2001
Anthem Blue Cross Blue Shield 1998 - 2001
Skills
Storage Virtualization, Business Continuity, Team Leadership, Data Center Architecture, Storage, Data Center, Enterprise Storage, Storage Area Networks, SAN, NAS, Disaster Recovery, Virtualization, NetApp, Hardware, Storage Architecture, EMC Storage, Cloud Computing, Fibre Channel, Storage Solutions, Storage Management, High Availability, iSCSI, Enterprise Software, HP, VDI, VMware, Infrastructure, Cluster, Servers, Backup Solutions, VMware ESX, Deduplication, VMware Infrastructure, vSphere, AIX, Server Architecture, Solaris, Clariion, 3PAR, Brocade, Server Consolidation, Cisco Technologies, Pre-sales, Replication, Storage Consolidation, Citrix, RAID, Tape Libraries, HP Storage
Education
North Central University 1985 — 1985
none, Literature
Southern New Hampshire Health System May 2014 - Present
The MENTOR Network April 2013 - March 2014
Cigna Choicelinx April 2012 - April 2013
Home Health & Hospice Care September 2004 - February 2012
Anthem April 1999 - September 2004
Merrimack County Sav February 1990 - April 1999
Skills
Accounts Receivable, Software Documentation, Medical Billing, PowerPoint, HIPAA, Managed Care, Data Entry, Accounting, Process Improvement, Payroll, Invoicing, Medical Coding, Employee Benefits, Microsoft Excel, Customer Relations, Budgeting, Microsoft Office, Supervisory Skills, Outlook, Word, Healthcare, Documentation, Problem Solving, Home Care, Team Building, Retail, Excel, Revenue Cycle, Account Management, Analysis, Employee Relations, Administration, Compliance, Coaching, Change Management, Medicare, Access, Insurance, Management, Salesforce.com, MCOs, Medicaid, 3rd Party Relationships, Sales, Customer Service, Vendor Relationships, EDI, New Business Development, Recruiting, Pivot Tables
Education
New Hampshire Technical Institute 1991 — 1994
27 credits degree not completed, Business and Banking, 3.7 GPA
Home Care Association of NH 2004 — 2008
Certificate, Medicare Conferences with Melinda A. Gaboury
New Horizons 2002 — 2003
Certiificates, Microsoft Office Suite, 10.4 CEU's
Anthem August 2013 - Present
Aubuchon Hardware April 2004 - August 2013
Wal Mart Tire and Lube Express August 2001 - February 2004
Skills
Administrative..., Customer Service, Quality Assurance, Project Management, Microsoft Word, Social Networking, E-Learning, Bookkeeping, Research, Vendor Management, Typing, Contractors, Youth Development, Telephone Skills
Education
New Hampshire Technical Institute 2004 — 2005
Accounting
Moultonborough Academy 1996 — 2001
HIgh School Diploma, General Studies
Anthem April 2015 - Present
Honeywell Technology Solutions, Inc. July 2010 - March 2015
AAI Corporation subsidiary of Textron Systems Inc. July 2005 - July 2010
Ryder System, Inc. 2004 - 2005
Skills
Executive Coaching, Training & Development, Presentation Development, Public Speaking, Employee Relations, Employment Law, Mediation, Change Management, Conflict Management, Succession Planning, Organizational..., Human Resources, Performance Management, Talent Management, Recruiting, Leadership Development, Deferred Compensation, Training, Program Management, Talent Acquisition, Personnel Management, PeopleSoft, Leadership, Applicant Tracking..., Onboarding, Employee Training, Organizational..., Interviews, HR Policies, Organizational Design, Policy, Coaching, Performance Appraisal, Management
Education
University of Baltimore 1997 — 1998
Master's, Industrial/Organizational Psychology
Morgan State University 1990 — 1995
BS, Psychology
Anthem August 2011 - Present
Anthem Blue Cross and Blue Shield January 2009 - January 2011
Anthem BCBS August 2007 - January 2009
Anthem BCBS April 2003 - July 2007
Anthem BCBS April 2003 - July 2007
Anthem BCBS April 2001 - April 2003
Anthem BCBS April 2001 - April 2003
Kelly Services March 1997 - March 2001
Kelly Services March 1997 - March 2001
Skills
Lead Generation, Business Development
Education
University of Louisville 1998 — 2000
Marketing
Murray State University 1996 — 1998
Marketing
Saint X High School 1992 — 1996
Concord November 2010 - Present
Anthem 2010 - August 2015
TQP INDUSTRIES, LLC March 2007 - November 2010
Deloitte 2010 - 2010
DSM 2009 - 2010
AMHERST GROUP LIMITED March 2003 - March 2007
Principal Financial Group August 2001 - March 2003
VIGNETTE CORPORATION March 2000 - February 2001
ERNST & YOUNG LLP August 1997 - March 2000
University of Minnesota Quality Leadership Center September 1996 - June 1997
Skills
Performance Management, Project Implementation, Organizational Design, Business Analysis, Strategic Planning, Problem Solving, Tactical Planning, Process Transformation, Shared Services, Management Consulting, Process Engineering, Change Management, Program Management, Business Process Design, Business Strategy, Process Improvement, Business Intelligence, IT Strategy, Business Process..., Team Leadership, Business Management, Requirements Gathering, Performance Measurement, Visio, Business Process, SharePoint, Consultancy, MS Project, PMO, Project Portfolio..., Business Planning, Requirements Analysis, Strategy Development, Financial Modeling, Strategy, Consulting, Management, Analysis, E-commerce
Education
University of Minnesota - Carlson School of Management 1995 — 1997
MBA, Marketing and Finance
Minnesota State University, Moorhead 1990 — 1994
B.S, Marketing
Aetna August 2015 - Present
Anthem February 2014 - July 2015
Humana Inc. September 2008 - February 2014
Anthem 1989 - 2007
Skills
Healthcare, Hospitals, Medicare, Nursing, Health Insurance, Policy, HIPAA, Physicians, Healthcare Consulting, Managed Care, Medicaid, Utilization Management, Management, Clinical Research, Medical Coding, Healthcare Industry, Healthcare Management, Healthcare Information..., Revenue Cycle, Disease Management, Health Policy, Quality Improvement, Provider Relations, EHR, Insurance, Audit, Compliance, Billing, Auditing, Medicine, Informatics, Process Improvement, Strategic Planning, Leadership, Employee Benefits, EMR, Team Building, Data Analysis, Program Management, Physician Relations, HMO, Long-term Care, Claim, Network Development, Patient Safety, Cross-functional Team..., Medical Billing, Credentialing, PPO, Medicare/Medicaid...
Education
AHIMA 2012 — 2016
AHIMA Approved ICD-10 CM PCS Trainer
Xavier University 2006 — 2008
MSN/M.Ed.
University of Denver 2006 — 2006
American Academy of Procedure Coders 2004 — 2004
American Academy of Professional Coders 2002 — 2002
American Academy of Professional Coders 2000 — 2000
Mount St. Joseph University 1978 — 1982
BSN
Anthem December 2014 - Present
rain boston east November 2011 - Present
Monroe College September 2012 - June 2014
Katz Media Group October 2013 - January 2014
HSBC February 2010 - September 2011
US Census Bureau January 2010 - June 2010
Skills
Leadership, Customer Service, Nonprofits, Microsoft Office, Public Speaking, Event Management, Social Media, Data Analysis, Community Outreach, Event Planning, Microsoft Excel, PowerPoint, Program Development, Access, Public Relations
Education
Monroe College 2012 — 2014
Associate of Business Administration, Business, Management, Marketing, and Related Support Services, 3.77
Anthem May 2014 - Present
HSBC August 2000 - April 2013
Virgina Beach Psychiatric Center October 1999 - November 2001
Norfolk Health Care March 1997 - March 1999
Norfolk Juvenile Probation Unit March 1996 - October 1997
Skills
Empathy, Observation, Self-awareness, Written & Verbal..., Community assessment,..., Policy practice, Listening/attending..., Counseling/clinical..., Termination, Research, including..., Management of competing..., Implementation
Education
Norfolk State University 1994 — 1999
Bachelor's in Social Work, Counseling Psychology
Southern NH Medical Center December 2008 - Present
Elliot Hospital July 2006 - December 2008
Anthem December 1996 - February 2006
Skills
Medical Terminology, EMR, Healthcare Management, Customer Service, Microsoft Excel, Healthcare, Team Building, EHR, Performance Management, Budgets, Managed Care, Insurance, Hospitals, HIPAA, Leadership, Software Documentation, Team Leadership
Education
Hesser College
Associate's degree, Business Administration and Management, General
Hesser College
Associate's degree, Travel & Tourism
Energy Solutions April 2014 - Present
ORAU March 2013 - March 2014
Oak Ridge National Laboratory October 2008 - February 2013
Elavon / Nova 1997 - 1999
Elavon / Nova 1997 - 1999
Anthem 1994 - 1997
Education
Morehead State University
Physics and Mathematics
Anthem August 2012 - Present
Humana January 2011 - June 2012
Blue Cross Blue Shield of Tennessee March 2008 - September 2010
Blue Cross Blue Shield of Rhode Island August 2002 - September 2007
McKesson Health Solutions (InterQual Products Group) July 1999 - August 2006
United Healthcare March 2001 - June 2002
Anthem (Trigon BCBS ) May 1998 - March 2001
Yale New Haven Hospital
Skills
Disease Management, Utilization Management, Managed Care, Provider Education, Medicaid, Case Managment, Medical Coding, Medicine, Medicare, Physicians, Healthcare Management, Hospitals, Policy, Medical Management, Insurance, Healthcare, Care Management, Provider Relations, Healthcare Consulting, Team Building, Data Analysis, Informatics, Healthcare Information, Wellness, Teaching, Quality Management, Nursing, Clinical Research, Healthcare Information..., EMR, Public Health, HIPAA, Physician Relations, Patient Safety, EHR, Health Policy, Healthcare Industry, Credentialing, Quality Improvement, NCQA, HMO, Network Development, Health Insurance, Revenue Cycle, Medicaid Managed Care, Utilization Review, PPO, CPT, Medical Compliance, Claim
Education
New York University
BA, MS
St. George's University School of Medicine
MD
Tulane University
MMM-Masters of Medical Management, Health Systems Management
Horizon Blue Cross Blue Shield of New Jersey January 2015 - Present
Pitney Bowes January 2012 - December 2014
WellPoint November 2007 - November 2011
Deloitte August 2001 - November 2007
META Group 1999 - 2000
Anthem May 1987 - August 1999
Skills
Strategic Sourcing, Procurement, Supplier Management, Outsourcing, Vendor, Cost Reduction, BPO, Manufacturing, Contract Management, Contract Negotiation, Negotiation, Vendor Relations, Vendor Management, Sourcing, Operations Management, Program Management, Change Management, Process Improvement, Six Sigma, Strategic Planning, Supply Chain Management, Cross-functional Team..., Management Consulting, Team Building, Business Strategy, Team Leadership, Process Engineering, Contract Negotiations, Financial Analysis, Telecommunications, Business Process..., Inventory Management, Problem Solving, Strategy Development, Budgeting, Supply Chain, Compliance, Ariba, Risk Management, Business Analysis, Microsoft Office, Vendors, Budgets, Strategy, Enterprise Software, Global Sourcing, Spend Analysis, Supply Management, Recruiting, Analytics
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1997 — 2000
MBA, Business - Technology
Quinnipiac University 1988 — 1997
BS, Economics / Computer Science
Northeastern University 1980 — 1985
BS, Mechanical Engineering
Dave Ramsey March 2015 - Present
Dave Ramsey October 2014 - February 2015
Twenty Ten Music August 2014 - September 2014
Anthem January 2014 - May 2014
German Setter Tile and Marble 2013 - 2013
Nationwide Insurance November 2011 - September 2012
Kapture Vision October 2011 - October 2011
Lauryn Byrdy Photography June 2011 - August 2011
Skills
Marketing, Web Design, Event Planning, Styling, Nonprofits, Microsoft Office, Communication, Fashion Shows, PowerPoint, Social Networking, Microsoft Word, Leadership, Teamwork, Music, Microsoft Excel, Microsoft Expression, Fundraising, Project Management, Data Collection, Creative Strategy, Newsletters, Inspiration Boards, Photo Shoot Production, Public Relations, Proposal Writing, Press Releases
Education
Point Loma Nazarene University 2013 — 2013
Mount Vernon Nazarene University 2009 — 2013
Bachelor of Science (BS), Marketing/Marketing Management, General
Point Loma Nazarene University
TASC (Total Administrative Services Corporation) October 2014 - Present
Exel Orthopedics May 2012 - October 2014
Anthem Blue Cross Blue Shield October 2008 - May 2012
Anthem October 2007 - October 2008
Skills
ICD-9, Medical Billing, CPT, Medical Coding, Medical Terminology, Hospitals, Healthcare, Microsoft Excel, Medical Records, Data Entry, Microsoft Word, EMR, Credentialing, Accounts Receivable, Healthcare Management, Customer Service, ICD-10
Education
Moraine Park Technical College 2005 — 2007
Certification, Medical Billing Specialist
Registered Nurse September 2013 - Present
Penacook Rescue Squad August 2005 - Present
Concord Hospital December 2010 - May 2013
New London Hospital October 2006 - January 2012
New London Hospital February 2005 - August 2009
Anthem February 2002 - July 2004
Anthem January 2000 - January 2002
Anthem February 1985 - December 1999
Skills
Hospitals, Emergency Medicine, Training, Financial Reporting, Accounting, Project Management, EKG, Time Management, Customer Service, IV, Emergency Room
Education
Southern New Hampshire University 2013 — 2015
Bachelor of Science (B.S.), Nursing Science
New Hampshire Technical Institute 2009 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
The George Washington University 2004 — 2004
Certificate in Project Management
Southern New Hampshire University 1989 — 1991
Master of Business Administration (MBA)
Westminster College (PA) 1977 — 1981
Bachelor of Arts - Business Administration, Accounting
Masconomet Regional HS 1974 — 1977
Diploma, College Prep.
Anthem March 2015 - Present
Major League Baseball Productions April 2014 - March 2015
Major League Baseball Productions April 2013 - April 2014
Major League Baseball Productions April 2012 - April 2013
Major League Baseball Productions May 2011 - April 2012
New York University- Athletics May 2009 - May 2011
HBO January 2011 - March 2011
ABC News - NewsOne June 2010 - January 2011
NBC Sports September 2009 - January 2010
MultiVu July 2009 - August 2009
Skills
Facebook, Final Cut Pro, Mac, Editing, Adobe Creative Suite, Social Media, Sports, Video Production, Video Editing, Journalism, Press Releases, Broadcast, Microsoft Office, Television, Video, Social Networking, Event Planning, Digital Media, Blogging, Research
Education
New York University 2007 — 2011
BA, Communications and Sports
Anthem August 2014 - Present
Anthem July 2011 - August 2014
Anthem June 2010 - July 2011
Humana 2005 - 2010
Humana 2000 - 2005
Humana Military Healthcare Services 1997 - 2000
Skills
Marketing Strategy, Consumer Marketing, Project Management, Management, Strategic Communications, Budget, Creative Direction, Strategic Planning, Program Implementation, Direct Mail Programs, Direct Marketing, Healthcare, Pharmacy, Leadership, Marketing Communications, Strategy, Cross-functional Team..., Marketing, Market Research, Email Marketing, Market Planning, Integrated Marketing, Competitive Analysis, Segmentation, Marketing Research, Brand Management
Education
Murray State University 1995 — 1996
Master of Science (M.S.), Communications
Murray State University 1991 — 1995
Bachelor of Science, Advertising
BCBSNC November 2002 - October 2011
Anthem March 2000 - November 2002
Unipac 1996 - 2000
Skills
Health Insurance, Medicare, Enterprise Risk..., Insurance, HIPAA, Sarbanes-Oxley Act, Internal Audit, Internal Controls, Auditing, Financial Risk, Risk Management, Risk Assessment, Process Improvement, Business Process..., Governance, ACL, Finance, Data Analysis, Analysis, Access Lists, Business Process, Financial Reporting, Fraud, IT Audit
Education
Minnesota State University, Mankato 1987 — 1990
BS, Business Administration: Finance and Marketing
University of Minnesota-Twin Cities 1985 — 1987
Business
Employee Benefit Design, LLC October 2007 - Present
Anthem February 1993 - September 2007
Prudential Insurance January 1989 - February 1993
Skills
Health Insurance, Employee Benefits, Strategic Planning, Account Management, Insurance, Disability Insurance, Brokers, Health Savings Accounts, Underwriting, Long-term Care, Life Insurance, Sales, Commercial Insurance, Term Life Insurance, Medicare, Customer Service, Workers Compensation
Education
Eureka Senior High School
Southwest Missouri State University
Business Major
Granite State Manufacturing July 2015 - Present
Granite State Manufacturing April 2015 - Present
Clark & Lavey Benefit Solutions, Inc. September 2008 - April 2015
Fidelity Investments 2006 - 2008
Anthem October 2002 - May 2006
Skills
Insurance, Employee Benefits, Negotiation, Customer Service, Health Insurance, Recruiting, Account Management, New Business Development, Administration, Health Savings Accounts, Human Resources, Payroll, Disability Insurance, Benefits Administration, Employee Relations, Life Insurance
Education
Manchester Memorial High School 1984 — 1988
Diploma
Hesser College
Business Administration
Berry, Dunn, McNeil & Parker September 2008 - Present
Madden Beverage December 2003 - September 2008
Anthem May 1983 - June 2004
Anthem 1983 - 2004
Skills
Training, Management Consulting, Process Improvement, Project Management, Program Management, Coaching, Teaching, Accounting, Employee Benefits, Business Process...
Education
Mount Washington College 1977 — 1979
Associates, Computer Science
SIU School of Medicine November 2010 - Present
Medicine Shoppe International October 2004 - August 2009
WellCare February 2003 - October 2004
CIGNA June 2002 - December 2002
Aetna 1999 - 2002
Anthem 1990 - 1998
Education
Southern Illinois University, Edwardsville 1986 — 1989
B.S., Economics
Madison High School 1975 — 1979
Monmouth College
Anthem September 2013 - Present
Inter-OP February 2002 - Present
Lillian Vernon June 2004 - February 2008
CENIT Bank February 1997 - December 2001
Skills
Leadership, Market Research, Public Speaking, Project Management, Organizational..., Management, Project Planning, Coaching, Team Management, Team Building, Microsoft Office, Online Research, Training, Business Development, Strategic Planning, Team Leadership, New Business Development, Social Networking, Teaching, Marketing Strategy, Management Consulting, Entrepreneurship
Education
Norfolk State University 1989 — 1994
Bachelor of Science (BS) in General Business, Management Computer Information Systems, Cum Laude
Anthem September 2015 - Present
Animal Hospital of Huntington Beach April 2015 - September 2015
Kaibab Veterinary Clinic January 2014 - April 2015
Skills
Public Speaking, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel
Education
Northern Arizona University 2014 — 2016
Public Health
Anthem January 2000 - Present
Anthem, Inc. January 2000 - Present
Notary Public July 1998 - Present
Cardservice International September 1995 - July 1999
Skills
Data Entry, Insurance, PowerPoint, Microsoft Word, Outlook, Customer Service, Administrative..., Time Management, Telephone Skills, Microsoft Excel, Employee Benefits, Travel Arrangements, Software Documentation, Adobe Acrobat, Administrative...
Education
Simi Valley High School 1990 — 1993
Moorpark College
Anthem 2013 - 2014
New Beginnings & Buckhorn 2010 - 2012
Mid-Continent University/Northwood University 2008 - 2012
Bluegrass Council, BSA 2004 - 2008
Buckhorn Family Services 1996 - 2004
Chi Alpha Campus Ministries, USA 1991 - 2001
Skills
Management, Training, Teaching, Business, Human Resources, Recruiting, Customer Service, Creative Writing, Raising Funds, Team Leadership, Coaching, University Teaching, Sales, Staff Development, Leadership, Team Building, Fundraising, Public Speaking
Education
Morehead State University
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.6
Berean School of the Bible
Bible/Biblical Studies
Anthem January 2010 - Present
Boarders For Christ September 1997 - 2012
Skills
Pastoral Counseling, Public Speaking, Non-profits, Marketing, Advertising, Nonprofits, Editing, Social Media, Strategic Planning, Volunteer Management, Fundraising, Community Outreach, Social Networking, Event Planning, Team Building, Social Media Marketing, Leadership, Leadership Development, Public Relations, Newsletters, Coaching, Event Management, Small Business
Education
Northwest University 1999 — 2001
Bachelors
North Idaho College 1996 — 1999
Associate of Arts (A.A.), Graphic Design
Anthem August 2013 - Present
Carol Jean Evans Agency June 1990 - Present
SelectQuote Senior Insurance Services July 2012 - December 2012
Horizon Blue Cross Blue Shield of New Jersey October 2010 - December 2010
Northwestern Mutual Financial Network October 2005 - March 2009
Strategic Employee Benefit Services October 2005 - February 2009
Education
Center of Bilingual Multicultural Studies in Cuernavaca, Morelos Mexico
Extensive Comprehensive Spanish, Mexican Art, History and Culture
New Mexico State Corrections Academy, Santa Fe, NM
Correctional Officer Academy Graduate, New Mexico Department of Corrections
New Mexico State University
Criminal Justice
The American College
Diploma in Life Insurance Marketing, Life Underwriter Training Council, Estate Planning, Personal and Business Insurance
Infor June 2006 - Present
Anthem 2014 - 2014
Coatesvill city council 2010 - 2012
ironworkers local 7 September 1990 - June 2006
Skills
Baan, Software Implementation, Business Process, Enterprise Software, Microsoft SQL Server, Requirements Analysis, Professional Services, ERP, SDLC, Business Analysis, Integration, Agile Methodologies, SOA, Oracle, Pre-sales, Software Project..., SQL
Education
Hesser College 2002 — 2005
Bachelor's Degree, network engineering, 4.0
Mount Washington College
network engineer, Linux security
Moorpark College August 2011 - Present
Anthem November 2014 - February 2015
Syncis Solutions Inc. November 2013 - May 2014
Veterinary Diagnostics Institute November 2012 - May 2013
Skills
Customer Service, Public Speaking, Research, Teaching
Education
Moorpark College 2011 — 2015
Economics
Anthem December 2013 - Present
Leading Edge Systems for Capital One August 2011 - August 2013
Virginia Premier Health Plan, Inc. June 2010 - August 2011
Virginia Premier Health Plan, Inc. October 2009 - June 2010
Genworth Financial September 2007 - January 2009
SunTrust Mortgage November 2005 - September 2007
Skills
Business Analysis, Project Management, Process Improvement, SharePoint, Visio, Management, SDLC, Cross-functional Team..., MS Project, Software Documentation, Business Process..., Requirements Analysis, PMP, Program Management, Vendor Management, Business Intelligence, Analysis, Data Analysis, Change Management
Education
Mount Holyoke College
Bachelor of Arts (B.A.), Economics
The College of William and Mary
Master's degree, Business Administration and Management, General
Univeristy of Richmond Continuing Studies
Inovalon November 2007 - Present
Anthem June 2006 - November 2007
DIANON Systems, a division of LabCorp June 2004 - June 2006
Ophthalmic Associates January 2004 - June 2004
Skills
Medical Coding, Medical Terminology, Medical Billing, ICD-9-CM, ICD-10, CPT, E/M coding, Physician Coding, Human Anatomy, Human Physiology, Healthcare Information..., Healthcare, HIPAA, Medicare, Medicaid, HCC Coding, Risk Adjustment, Hospitals, EMR
Education
Compliant Coding Systems 2015 — 2015
Certification with AAPC - CRC, HCC RISK ADJUSTMENT
American Academy of Professional Coders 2014 — 2015
Anatomy and Pathophysiology course, 100
Naugatuck Valley Community College 2003 — 2004
Certification, Medical Billing and Coding for the Physicians Office, 100
IBM January 2013 - Present
IBM June 2009 - Present
IBM January 2007 - Present
IBM October 1998 - Present
Anthem February 1992 - October 1998
American Service Life Insurance February 1991 - February 1992
Coventry Corporation July 1988 - February 1991
Otis Engineering (division of Halliburton) March 1979 - June 1988
Skills
SDLC, Business Process, Business Process..., Visio, CMMI, MS Project, ITIL, Process Consulting, Management, Microsoft Office, Project Management, IT Service Management, CRM, Testing, PowerPoint, Forecasting, Negotiation, Microsoft Word, Software Project..., ClearCase, Software Documentation, Quality Assurance, ClearQuest, Requirements Analysis, Portfolio Management, Leadership, VMS, Rational Team Concert, Rational Portfolio..., VAX/VMS, Word, Rational Req Pro, Rational Clear Quest, Rational Clear Case, Program Work Center..., Program Management...
Education
Nicholls State University 1975 — 1977
Business Administration
State of New Hampshire September 2013 - Present
Perfect Place Entertainment December 2010 - Present
Anthem September 2003 - September 2012
Skills
Public Relations, Event Planning, Leadership, Medicare, PPO, Insurance, Claim, Managed Care, Board Certified Human..., Certificate in Public..., Host & Co-Produced a TV..., Fashion Show..., Actress, Nonprofits, Microsoft Office, Training, Fundraising, Customer Service, Research, Sales, Public Speaking, Social Media, Strategic Planning, Brand Development, Brand Management, Community Outreach, Call Centers, Event Management
Education
Pembroke Academy 1991 — 1995
Business Management
Hesser College
Associate of Arts (AA), Psychology
Nackey Loeb School of Communications
Writing, Broadcasting and Public Relations
Springfield College
Bachelor of Applied Science (BASc), Human Services, General
Le-Vel.com June 2015 - Present
WellPoint June 2013 - Present
WellPoint 1999 - 2013
Pampered Chef August 2011 - August 2012
Anthem November 1999 - August 2006
Skills
Business Analysis, Process Improvement, Access, Data Analysis, Customer Service, Project Management, SharePoint, Analysis, Medicare, SQL, Management, Sales, Microsoft Office, Accreditation
Education
Mount Washington College
Associate's degree, Business Administration and Management, General
Anthem July 2012 - Present
Anthem July 2010 - July 2012
Allstate February 2008 - July 2010
WellPoint June 2004 - February 2008
Skills
Health Insurance, Performance Consulting, Job Aids, Training, Instructor-led Training, Blended Learning, Training Delivery, Instructional Design, Learning Management..., Performance Improvement
Education
Northern Kentucky University 2005 — 2011
Master of Science, Industrial/Organizational Psychology
Morehead State University 1995 — 1999
Bachelor of Arts, Psychology
CEB January 2015 - Present
CEB Analytics Advisory Services January 2012 - January 2015
Stryker Corporation February 2010 - January 2012
Anthem April 2002 - February 2010
US Army November 2002 - July 2005
Total eMed April 2000 - August 2001
Rehability Health Service/American Rehabilitation Services March 1997 - March 2000
Skills
Leadership Development, Talent Management, Organizational..., Performance Management, Succession Planning, Business Acumen, Change Management, Strategic Planning, Team Building, Career Development, Competency Mapping, New Hire Training, Employee Engagement, Organizational..., Talent Development, 360 Feedback, Executive Development, Process Improvement, Onboarding, Executive Assessment, Executive Coaching, Measurement & Analytics, E-Learning, Performance Improvement, Workshop Facilitation, Management Consulting, MBTI, Cross-functional Team..., Management Development, Culture Change, Organizational Design, Performance Consulting, Program Management, Leadership, Organizational Learning, Learning Management, Executive Management, Human Resources, Coaching, Strategy, Management, Consulting, Staff Development, Personnel Management, Training Delivery, Employee Training, Start-ups, Human Capital, Instructional Design, Training
Education
Indiana Wesleyan University 2009 — 2015
Doctorate in Education, Organizational Leadership
Murray State University
Bachelor of Science, Journalism
Webster University
Master of Arts, Human Resource Development
DiMatteo Group June 2008 - Present
Dill, Joyce & Thresher Insurance October 2006 - June 2008
Anthem January 1995 - September 2006
Anthem BCBS 1995 - 2006
Skills
Insurance, Term Life Insurance, Health, Negotiation, Account Management, Commercial Insurance, Short Term Disability, Long Term Disability, Vision Insurance, home insurance, auto insurance, Tax Return Preparation, Workers Compensation, Financial Planning, Dental Insurance, Health Insurance, Homeowners, Health Savings Accounts, Disability Insurance, Brokers, Marketing, Sales, Strategic Financial..., Accident, Employee Benefits, Life Insurance, Management, Tax Preparation, Customer Service, Disabilities, Strategic Planning
Education
Mt. San Antonio College 1988 — 1989
Computer Programming
Euphoria Inc Salon - Aveda July 2010 - Present
MoonrRunners and Traxx Bar and Grill July 2006 - May 2012
Anthem April 2007 - April 2008
Skills
Type 70 WPM, Proficient in..., Customer Service, Microsoft Office, Data Entry, Telephone Skills, Microsoft Word, Time Management, Event Planning, Outlook, Communication
Education
Moraine Park Technical College 2009 — 2011
Associate's degree, Business Administration and Management, General
Moraine Park Technical College 2004 — 2006
Technical Diploma, Cosmetology
Anthem April 2014 - April 2015
UnitedHealthcare May 2008 - October 2013
Ingenix/ Optum Insight Corporation 2006 - 2008
Deluxe corp January 2002 - October 2005
eFunds (Division of Deluxe Corp.) September 1999 - December 2001
Ameriprise Financial Services, Inc. 1994 - March 1998
Martin Harps Syphoe & Co 1989 - 1991
Martin Harps Syphoe & Co 1989 - 1991
Skills
Budgets, Financial Analysis, Process Improvement, Accounting, Financial Reporting, Analysis, Leadership, Finance, Strategy, Management, Project Management, Forecasting, ERP, Project Planning, Team Leadership, Financial Modeling, Business Strategy, Auditing, Executive Management, Corporate Finance
Education
University of Minnesota - Carlson School of Management 2003 — 2008
MBA, GPA 3.6
North Carolina Agricultural and Technical State University 1984 — 1988
Bachelor of Science, Accounting, Summa Cum Laude Graduate
Anthem August 2015 - Present
Anthem, Inc. February 2014 - August 2015
Amerigroup Corporation June 2007 - March 2009
Bank of America January 1994 - March 1999
Skills
Customer Service, Process Improvement, Healthcare, Strategic Planning, Leadership, Team Building, Microsoft Excel, Healthcare Information..., HIPAA, Training
Education
North Greenville University
Old Dominion University
Music
Quantum Medical Business Svc October 2014 - Present
The Hearing Clinic, Inc April 2013 - October 2014
LewisGale Physicians July 2012 - April 2013
ProClaimAMS (division of Gulf South Medical Supply, Inc.) May 2006 - November 2011
Anthem August 2002 - April 2006
Skills
Microsoft Excel, Microsoft Office, Healthcare, Microsoft Word, Accounts Receivable, PowerPoint, Customer Service, Accounts Payable, Medical Billing, Accounting, Outlook, Budgets, Invoicing, Data Entry, Medical Terminology, Hospitals, Financial Reporting, Research
Education
New River Community College 2000 — 2002
Christiansburg High School, Christiansburg, VA
Coastal Financial Group February 2002 - Present
Brown & Brown November 1998 - February 2002
Anthem January 1992 - January 1995
Southcare Medical Alliance PPO February 1991 - January 1992
UnitedHealth Group April 1984 - December 1990
Skills
Insurance, Licensed Life & Health..., Public Speaking, Entrepreneurship, Disability Insurance, Sales Management, Sales Presentations, Sales, Employee Benefits, Small Business, Marketing, Life Insurance, Leadership, Term Life Insurance, Long-term Care, Health Insurance, Customer Service, Strategic Planning
Education
Murray State University
Bachelor of Science (B.S.), Business/Corporate Communications
Nelson County Senior High
Anthem May 2015 - Present
Freelance Designer June 2009 - Present
U.S. Bank December 2014 - February 2015
Wunderman May 2014 - June 2014
Target August 2013 - May 2014
Target May 2013 - August 2013
Target October 2012 - February 2013
The Dolan Company July 2011 - May 2012
The Dolan Company September 2010 - July 2011
Marshall Field's 2004 - 2006
Skills
Adobe CS suite, HTML/CSS, Email marketing, Web ads, Product Development, Branding, Adobe Creative Suite, Banner Ads, Email Marketing, Adobe Acrobat, Photoshop, Advertising, Brand Development, Web Design, Social Media Marketing, Graphics, Posters, Art Direction, Brochures, CSS, Logo Design, Copywriting
Education
Minneapolis Community and Technical College 2008 — 2010
A.A.S., Web Design
University of St. Thomas 2007 — 2007
Certificate, Project Management
University of Minnesota
Bachelor of Science, Theatrical Costume Design
Anthem July 2014 - Present
R&R Insurance Services January 2005 - July 2014
JP Morgan Chase 1994 - 2003
Skills
Employee Benefits, Wellness, Team Building, Employee Wellness, Customer Service, Management, CRM, Coaching, Time Management, Corporations, Healthcare, Sales, Leadership, Health Insurance, Training, Benefits Administration, Insurance, Recruiting, Strategic Planning, Human Resources, Health Promotion
Education
Mount Mary College 2000 — 2007
Business, BS Business/Communications
YogAsylum
RYT Certification, Yoga Teacher Training
University of Wisconsin-Milwaukee
IBA
Licensed Nail Technician
Anthem June 2014 - Present
IBM June 2013 - June 2014
Veracity Payment Solutions November 2012 - June 2013
Elavon, Inc. September 2011 - November 2012
Global Payments June 2010 - September 2011
Global Payments August 2007 - June 2010
KDN Consulting February 2005 - June 2007
SAIC July 2002 - October 2004
SAIC April 2002 - July 2002
SAIC January 2000 - April 2002
Skills
Test Planning, Regression Testing, Quality Center, Quality Assurance, Test Automation, SDLC, HP Quality Center, Microsoft SQL Server, User Acceptance Testing, QTP, Software Quality..., Visio, SQL, Linux, Testing, HP QTP, Web Services, Unix, Test Cases, Manual Testing, MS Project, Process Improvement, Microsoft Office, Test Management, Windows Server, SQL*Plus, Windows 7, AIX, Quality Control, Oracle SQL Developer, Client Services, Requirements Analysis, phpMyAdmin, Test Director, Microsoft Project, SQL Server, QC, Rational Quality Manager, ReqPro, Integration
Education
National University 1995 — 1997
BA, Psychology
Anthem 2009 - 2012
International Myeloma Foundation 2009 - 2010
Cylex 2006 - 2008
Innovation and Design Lab 2006 - 2008
Wyeth/Pfizer 2005 - 2006
Pharmacia/Pfizer 2000 - 2005
Covance 1995 - 1999
Johns Hopkins School of Medicine 1993 - 1999
Education
The Johns Hopkins University 1993 — 2000
PhD
Yale University School of Public Health 1988 — 1990
MPH
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 1988 — 1989
Mount Holyoke College 1984 — 1988
BA
Abington Friends School 1980 — 1984
Anthem December 2012 - Present
Samsung Electronics July 2008 - July 2011
Skills
C, SQL, C++, Java, Software Development, Requirements Analysis, XML, Eclipse, Business Analysis
Education
University of Cincinnati College of Business 2011 — 2012
Master's degree, Management Information Systems and Services, 3.55/4.0
National Institute of Technology Rourkela 2004 — 2008
B. Tech., Electrical Engineering, 7.34/10
Focus Psychological & Educational Services October 2013 - Present
Bliss & Glennon, Inc. July 2013 - October 2013
Merle Group LLC November 2011 - December 2012
Inner City Education Foundation March 2007 - October 2011
Inner City Education Foundation March 2007 - July 2010
Anthem October 2000 - February 2007
Young Black Scholars 1991 - 1995
Skills
Onboarding, Recruiting, Employee Relations, Human Resources, HRIS, Training, Benefits Administration, Deferred Compensation, Employee Benefits, Management, Personnel Management, Interviews, Conflict Resolution, Public Speaking, Staff Development, Employee Engagement, ADP Payroll, Talent Acquisition, Community Outreach, Social Media, Social Networking, Exit Interviews, Temporary Placement, Event Planning, Non-profits, Microsoft Office, Sage, Conflict Management, Personnel Selection, Employee Database..., Strategic Leadership, HRIS Database Management, Payroll Analysis, Performance Management, College Recruiting, Applicant Tracking..., Workforce Planning, Taleo, New Hire Orientations, Nonprofits, FMLA, Resume Writing, Succession Planning, Labor Relations, iCIMS, Payroll
Education
Morehouse College 1995 — 2000
Bachelor of Arts, Business Administration and Marketing
West Los Angeles College
Spanish 2
Konica Minolta Business Solutions U.S.A., Inc. December 2010 - Present
eTelecare Global Solutions November 2008 - March 2009
First Transit April 2008 - July 2008
Anthem March 2007 - March 2008
Northwest Airlines May 1978 - June 2007
Education
Minnesota State University, Mankato 1971 — 1976
BA, Geography/History Education
Neubert, Pepe, & Monteith, P.C. October 2007 - December 2012
Lynch, Traub, Keefe & Errante, P.C. May 2005 - October 2007
State of Connecticut 2004 - 2004
Anthem April 2002 - July 2003
Skills
Litigation, Legal Research
Education
Quinnipiac University School of Law 2004 — 2007
North Carolina State University - College of Management 1996 — 2000
B.S., Finance
Cheshire High School
Anthem May 2011 - Present
Assurant Health October 1999 - August 2008
Skills
Medicare, Insurance, Health Insurance, Claim, Managed Care, Healthcare, Workers Compensation, HIPAA, Claims Management, Underwriting, Medical Terminology, Healthcare Information...
Education
Milwaukee School of Engineering 2007 — 2007
Nursing
University of Wisconsin-Whitewater 1995 — 1996
Biology/Biological Sciences, General
Anthem April 2006 - Present
WellPoint 2005 - 2008
Kidney Foundation of Greater Cincinnati April 2003 - April 2006
Cincinnati Ballet September 1996 - December 2002
Education
Mount St. Joseph University 1988 — 1994
Liberal Arts, Communications and Education
Friends of Monomoy, Inc January 2012 - Present
Anthem April 2009 - Present
WellPoint October 2007 - March 2009
ACORN November 2006 - April 2007
Adams' Papers Editorial Project January 2005 - April 2005
Massachusetts Historicla Society September 2004 - December 2004
Skills
Customer Service, Access, Word, Excel, PowerPoint, Research, Analysis
Education
Northeastern University 2001 — 2005
BS, History (with a Public History Certificate)
CDPHP February 2013 - Present
CIGNA Healthcare January 2009 - January 2013
Deloitte Consulting LLP 2007 - February 2010
Anthem 2006 - 2007
Milliman 2004 - 2006
Skills
Actuarial Science, Medicare, Pricing, Financial Modeling, Insurance, Risk Management, VBA, Business Analysis, Health Insurance, Data Analysis, Enterprise Risk..., SAS, SQL, Financial Analysis, Access, Actuarial Consulting, Reinsurance, Analytics, Financial Risk
Education
New Mexico State University 2003 — 2004
MS, Electrical
Shivaji University 1997 — 2001
BE, Electrical
Paychex April 2012 - Present
Anthem Blue Cross and Blue Shield October 2008 - July 2011
Anthem Blue Cross and Blue Shield April 2004 - October 2008
Anthem August 1999 - April 2004
Skills
Health Savings Accounts, Health Insurance, Life Insurance, Insurance
Education
Morehead State University 1993 — 1997
Bachelors, Marketing
Insurance Exchange and Medicare Solutions January 2013 - Present
Anthem November 2010 - December 2012
US Bank June 2009 - August 2010
First Investors March 2008 - September 2008
Skills
Employee Benefits, Long-term Care, Medicare, Life Insurance, Long Term Care Insurance, Sales, Financial Services, Health Insurance, Disability Insurance, Strategic Planning, Event Planning, Time Management
Education
Morehead State University 2002 — 2007
Bachelors of Business Administration, Computer Information Systems
Aetna January 2010 - Present
Aetna February 2007 - January 2010
Anthem January 2006 - February 2007
The Epoch Group, L.C. January 1998 - January 2006
Skills
Sales, New Business Development, Managed Care, Insurance, Employee Benefits, Health Insurance, Marketing, Brokers, Medicare
Education
Missouri College
Associate's Degree, Occupational Therapy/Therapist
WellPoint June 2014 - Present
Anthem August 2012 - June 2014
WellPoint March 2011 - February 2012
WellPoint February 2012 - 2012
WellPoint October 2006 - March 2011
Anthem January 2003 - December 2005
WellPoint, Inc. January 1995 - October 1996
Skills
Healthcare, Insurance, Process Improvement, Visio, Health Insurance, Mentoring, Business Analysis, Change Management, Analysis, Team Building, Team Leadership, Strategic Planning, Problem Solving, Claims, Program Management, SDLC, HIPAA, Customer Relations, Documentation, Quality Assurance, Requirements Analysis, Excel, Word, Requirements Gathering, Resource Management, Business Process..., Process Engineering, Customer Service, Microsoft Office, Coaching, PowerPoint, Cross-functional Team..., Six Sigma, PMP, Software Documentation, Vendor Management, Medicare, Call Centers, Claim, Contract Negotiation, Managed Care, Analytics, HMO, Medicaid, Health Policy, Employee Benefits, Medicare Part D, PMO, Project Portfolio..., Leadership
Education
Mount Saint Mary College 1992 — 1996
BA, History and Political Science
Mark T. Sheehan High School 1988 — 1992
Diploma, General Studies
Anthem February 2015 - Present
SAE & Associates September 2014 - Present
Integra Managed Care Plan February 2014 - July 2014
HealthCare Partners, IPA August 2013 - February 2014
HealthCare Partners, IPA September 2012 - August 2013
HealthCare Partners, IPA September 2012 - July 2013
Fidelis Care New York April 2007 - March 2011
Fidelis Care NY 2001 - 2007
Mount Sinai Hospital of Queens 1998 - 2000
Skills
Managed Care, Medicaid, Utilization Management, Disease Management, Medicare, Healthcare Management, Provider Relations, Network Development, Healthcare, Hospitals, Case Managment, Health Care Systems, Nursing, Clinical Research, NCQA, Process Improvement, Health Insurance, Medicaid Managed Care, Quality Improvement, Healthcare Information..., Healthcare Industry, Health Policy, HIPAA, Behavioral Health, Healthcare Consulting, Utilization Review, Home Care, Physician Relations, Physicians, HMO, Medical Compliance, Revenue Cycle, HEDIS, EMR, EHR, PPO, Credentialing, Case Management, Pharmacy Benefit..., Public Health
Education
New York University 1996 — 1998
MSW, Social Work
Anthem March 2015 - Present
Consulting services 2011 - 2015
Outcomes Health Information Solutions, An Altegra Health Company 2012 - 2014
naviHealth, Inc. 2011 - 2012
WellCare 2009 - 2011
Outcomes Health Information Solutions 2008 - 2009
Outcomes Health Information Solutions 2007 - 2008
Outcomes Health Information Solutions 2005 - 2007
Outcomes Health Information Solutions 2004 - 2005
Outcomes Health Information Solutions 2002 - 2004
Skills
Risk Adjustment, HEDIS, Analytics, Program Management, Healthcare, Marketing, Managed Care, Medicare, Medicaid, Healthcare Industry, Healthcare Information..., Health Insurance, Healthcare Consulting, Quality Improvement, @Risk, Healthcare Management, Revenue Cycle, Medical Coding, HIPAA, Health Policy, Medical Cost Containment, Data Analysis, EMR, Provider Relations, Strategy, Disease Management, Medicare Part D, Informatics, Physicians, Process Improvement, EHR, Practice Management, Strategic Planning, Executive Management, Business Development
Education
AAPC
CPC, Certified Professional Coder
New York University
RN, Nursing
University of South Florida
BA, Mass Communications
Anthem June 2014 - Present
Anthem February 2007 - June 2014
Anthem February 2007 - February 2009
Skills
Managed Care, Case Managment, Utilization Management, Disease Management, Medicare, Management, Case Management, Provider Relations, Network Development, HMO, Medicaid, Health Insurance, Healthcare Industry, Quality Improvement, HIPAA, Health Policy
Education
Mount St. Joseph University 2013 — 2016
DNP, Nursing Administration
Xavier University 2003 — 2003
Masters, MSN with concentration in Administration
Stinson Leonard Street LLP May 2015 - July 2015
Anthem February 2011 - May 2015
United States District Court, District of Minnesota January 2014 - July 2014
Blue Cross and Blue Shield of Minnesota August 2008 - February 2011
UCare Minnesota 2004 - 2006
Skills
HIPAA, Health Insurance, Insurance, Data Analysis, Health Policy, Process Improvement, Medicaid, Managed Care, Medicare, Medicare Part D, Healthcare, Provider Relations, Policy, Healthcare Management, Health Care Reform, Outlook, Legal Compliance, Legal Research, Legal Writing, Public Speaking, Leadership
Education
William Mitchell College of Law 2011 — 2016
The George Washington University 2009 — 2010
Graduate Certificate, Healthcare Corporate Compliance
University of Minnesota-Twin Cities 2006 — 2008
M.S., Health services research and policy
University of Wisconsin-Madison 1995 — 1997
BA, History, with Honors
Anthem May 2014 - Present
WellPoint August 2012 - May 2014
Anthem Blue Cross March 2010 - August 2012
Anthem Blue Cross September 2007 - March 2010
Glendale Memorial Hospital and Health Center October 2006 - February 2007
Physician Associates of the Greater San Gabriel Valley IPA December 2000 - December 2002
Family Health Care June 1995 - 2000
Skills
Managed Care, Utilization Management, Medicaid, Healthcare, Health Policy, NCQA, Utilization Review, Quality Improvement, Medical Compliance, Health Insurance, HMO, Medicaid Managed Care, Healthcare Industry, PPO, Training
Education
Moorpark College 2002 — 2006
AS, Nursing
Anthem August 2014 - Present
Skills
Team Building, Sales
Education
Mount Vernon Nazarene University 1995 — 2000
Sociology, Sociology/Communications
Williams Lea July 2014 - Present
Amazon/Integrity Staffing October 2013 - March 2014
Active Ears June 2008 - July 2012
TG&G (Training, Guns & Gear)/Bluegrass Indoor Range September 2008 - June 2012
Anthem January 2004 - June 2007
Skills
Customer Service, Windows, Physical Security, Team Building, Strategic Planning, Team Leadership, Operations Management, Contract Negotiation, Account Management, Outlook, XP, Training, IT Management, IT Asset Management, Evaluations, Software Documentation, Management, Customer Satisfaction, Change Management, Windows XP, Leadership, Process Improvement, Vendor Management, Project Management
Education
University of Louisville 1991 — 1995
Communication
Morehead State University 1990 — 1991
TV/Radio
Anthem
Skills
Health Insurance, Health Savings Accounts, Insurance, Disability Insurance, Term Life Insurance, Life Insurance, Claim, Dentistry, Underwriting, Sales Management, Commercial Insurance, Medicare, Employee Benefits, General Insurance, Managed Care, Sales, Brokers
Education
Northern Arizona University 1996 — 1998
B.S., Criminal Justice
Anthem May 2005 - Present
Education
Morehead State University 1970 — 1974
BS, Sociology/History
Anthem August 2011 - Present
Anthem January 2010 - Present
Skills
Access, Data Analysis, Business Analysis, Insurance, Software Documentation, SharePoint, Process Improvement, Business Intelligence, Databases
Education
St, Francis Seminary 1999 — 2008
MAPS, Theology
Mount Mary University 1980 — 1984
BS, Mathematics/Compture Science
AT&T Mobility September 2013 - Present
AT&T September 2011 - Present
The Oliver House Complex June 2008 - October 2008
Anthem December 2007 - April 2008
anthem 2007 - 2008
American Diabetes Association December 2005 - December 2007
gloria wise boys & girls clubs 2004 - 2006
union settlement association 2000 - 2001
harlem dowling 1994 - 2000
Skills
Budgets, Event Planning, Fundraising, Human Resources, Leadership, Management, Marketing, Non-profits, Outlook, Recruiting, Volunteer Management, Project Management, Project Planning
Education
New York University 1994 — 1997
BA, Liberal Arts
Blue Cross Blue Shield October 2007 - Present
Anthem 2007 - 2010
Picture People 2001 - 2009
J C Penney Portraits December 1996 - October 2007
Glamour Shots April 1998 - November 1999
Education
Hickey College 1975 — 1977
Associate, Business Administration
Missouri State University
Graphic Design & Marketing
St. Louis Community College
Mass Media & Communications
Biogen Idec 2002 - Present
Registrat 2000 - 2002
Anthem 1998 - 2000
ClinTrials / Inveresk 1997 - 1998
Parkside Associates 1995 - 1997
Skills
Pharmaceutical Industry, Clinical Trials
Education
University of Illinois at Chicago 1991 — 1993
MBA, Marketing
Southern Illinois University, Carbondale 1986 — 1990
BA, Psychology, Marketing
Northeastern University 2002 — 2003
Graduate Certificate, Clinical Trial Design and Project Management
Retired April 2014 - Present
Express Scripts October 2009 - April 2014
WellPoint June 2008 - February 2009
Wellpoint Next Rx, Wellpoint Anthem Blue Cross Blue Shield Pharmacy Division October 2000 - June 2008
Anthem November 1996 - October 2000
Amerisure Insurance 1990 - 1996
Allstate Insurance 1976 - 1990
Education
Morehead State University 1971 — 1975
BA, Psychology
Anthem June 2003 - Present
Great West Life (formerly General American Life Insurance Company) August 1999 - June 2003
Marsh & McLennan Companies, Inc. 1998 - 1999
Buck Consultants 1994 - 1998
Skills
Health Insurance, Insurance, Forecasting, Excel, Strategic Planning, Budgeting, Problem Solving, Team Building, Cross-functional Team..., Microsoft Office, Underwriting, Change Management, Negotiation, Employee Benefits, Marketing Strategy, Risk Management, Life Insurance, Workers Compensation, HMO, Actuarial Science, Health Savings Accounts, Claim, Brokers, Term Life Insurance, Reinsurance, Health Care Reform, Medicare, Medicare Part D, Managed Care, PPO, Health Policy, Provider Relations
Education
Missouri State University 1983 — 1986
BS, Finance. Mathematics
Anthem February 2015 - Present
Sisulu Walker Charter School of Harlem November 2009 - August 2013
New York French American Charter School & Sisulu Walker Charter School of Harlem September 2009 - July 2012
Decotrac 2001 - 2010
NYC Department of Education September 1999 - June 2009
Briggs Academy / P.S. 8 September 1999 - June 2009
Westchester Day School January 1997 - January 1998
CounterForce January 1989 - January 1997
Skills
Special Education, Social Services, Crisis Intervention, Counseling, Youth Development, Intervention, Group Work, Mental Health, Program Development, Learning Disabilities, Play Therapy, Case Management, Group Therapy, Family Therapy, CBT, Counselling, Working With Children, Treatment, Community Outreach, Classroom Management, Anger Management, Elementary Education, Interventions, Elementary, Early Intervention, Parents, Developmental..., Behavior Modification, Therapists, Case Managment
Education
New York University 1982 — 1986
Bachelor of Arts (B.A.), psychology
New York University – Graduate School of Social Work
Master of Social Work
Anthem June 2015 - Present
Villa Group Real Estate and Mortgage December 2008 - Present
Anthem October 2013 - June 2015
Wellpoint Anthem June 2005 - October 2013
VIA Technologies, Inc. 2001 - 2003
Best3C 2000 - 2001
Skills
Investments, Real Estate, Financial Modeling, Investment Properties, Financial Analysis, Financial Reporting, Fraud, Claim Investigation, Oracle ERP, Hyperion, Data Analysis, SQL, Visual Basic
Education
University of Illinois at Urbana-Champaign 2003 — 2005
Master of Business Administration (MBA), Finance
National Taiwan University 1996 — 2000
Business Administration
Wellpoint Anthem Product Management DirectorWellPointDecember 2007 - December 2011
Anthem April 1991 - April 2010
WellPoint 1991 - 2010
WellPoint 1991 - 2010
Skills
Health Insurance, Managed Care, Insurance
Education
Mount Washington College 2000 — 2005
BA, Business Science
WellPoint March 2011 - Present
Anthem March 2011 - Present
Wellpoint 2011 - 2012
CDI September 2007 - March 2011
IBM 1999 - 2007
AT & T June 1992 - August 1999
Skills
Security, Oracle, Databases, Disaster Recovery, Unix, Solaris, SDLC, Data Warehousing, SQL Tuning, Governance, Integration, High Availability, AIX, Microsoft SQL Server, Visio, Enterprise Architecture, Business Intelligence, DB2, Database Administration, ITIL, SQL, Requirements Analysis
Education
New Jersey Institute of Technology 1992 — 2001
Master's degree, Computer Science
Lonza: A Global Leader In Life Sciences July 2014 - Present
Liberty Mutual Insurance May 2011 - July 2014
Anthem October 2005 - May 2010
T-Bones Restaurant 2004 - 2007
Skills
Training, Employee Benefits, Onboarding, Human Resources, Performance Management, Customer Service, Microsoft Office, Microsoft Excel, Benefits Administration, Process Improvement
Education
Southern New Hampshire University 2010 — 2012
Master's, Organizational Leadership
Hesser College 2006 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.7
Cornerstone Insurance Group February 2013 - Present
Anthem Blue Cross and Blue Shield 2000 - Present
WellPoint 2000 - Present
Anthem September 2000 - January 2013
Skills
Health Savings Accounts, Health Insurance, Life Insurance, Medicare
Education
Southwest Missouri State University
Bachelor of Applied Science (B.A.Sc.), Insurance and Risk Management
Webster University
Master's degree, Human Resource Managemant/Human Resource Development
Brookhaven Health Care July 2011 - Present
YMCA July 2008 - Present
Omega Health Care February 2010 - July 2010
Anthem May 1990 - January 2008
Skills
Teaching, Microsoft Office
Education
Missouri State University
Bachelor's degree, Nursing Science
St John's School of Nursing
St John's School of Nursing
Anthem July 2015 - Present
Maxim Healthcare Services July 2014 - January 2015
Coventry Health Care November 2007 - June 2014
Healthcare Pros 2005 - 2008
Douglas County Health Department April 1999 - September 2005
Skills
Managed Care, Workers Compensation, Provider Relations, Insurance, Medicare, Claim, Health Insurance, Claims Management, Healthcare Management, Team Building, Healthcare, Nursing, Utilization Management, Long-term Care, PPO, Disability Insurance, Network Development, Case Managment, Liability, Employee Benefits, Healthcare Industry, Commercial Insurance, Claims Resolution, Policy, Claim Investigation, Accident, Brokers, Disease Management, Physicians, Medicaid, Home Care, Healthcare Consulting, Training, Case Management, Customer Service, Leadership, HIPAA, Management, Strategic Planning, Hospitals
Education
Missouri State University
Business/Commerce, General
St. Louis Community College
Associate's degree, Registered Nursing/Registered Nurse
Anthem March 2015 - Present
Wellmark Blue Cross and Blue Shield February 2014 - March 2015
Watlow January 2012 - February 2014
Watlow January 2010 - July 2010
Skills
Solidworks, Matlab, AutoCAD, Pro/Engineer, Finite Element Analysis, Unigraphics, Heat Transfer, Inventor, Solid Modeling, Engineering, CAD, Continuous Improvement
Education
Missouri University of Science and Technology 2007 — 2011
Bachelor's degree, Mechanical Engineering
University of Missouri-Rolla 2007 — 2011
B.S., Mechanical Engineering
Newegg October 2014 - May 2015
YP July 2013 - September 2013
AT&T January 2012 - November 2012
Anthem August 2012 - October 2012
Giantsteps 2012 - 2012
Skills
Film, Video Editing, Visual Effects, Video, After Effects, Post Production, Animation, Film Production, Video Production, Final Cut Pro, Motion Graphics, Entertainment, Screenwriting, Editing, Short Films, Social Media, Commercials
Education
New York University 2001 — 2004
Bachelor of Fine Arts (BFA), Cinematography and Film/Video Production, A
New York University 2000 — 2004
BFA, Film/TV
The AmeriHealth Mercy Family of Companies 2007 - 2010
ILONA Financial Group 1998 - 2002
Anthem 1990 - 1995
SunAmerica 1976 - 1989
Skills
Process Improvement, Medicaid, Insurance, HIPAA, Healthcare
Education
Morgan State University 1968 — 1972
BA, Political Science
Anthem November 2014 - Present
AppleOne Employment Services April 2014 - November 2014
The Judge Group November 2013 - April 2014
Colonial Life April 2013 - November 2013
MarketStar November 2012 - November 2013
Neiman Marcus January 2011 - July 2011
Genesco October 2010 - February 2011
Guess? August 2009 - September 2010
Century 21 2007 - 2008
Skills
Store Management, Retail, Customer Service, Apparel, Sales, Inventory Management, Marketing, Social Networking, Sales Management, Event Planning, Facebook, Customer Satisfaction, Advertising, Fashion, Selling, Merchandising, Visual Merchandising, Product Marketing, Brand Development, Microsoft Excel, Pricing, Sales Process, Lead Generation, Cold Calling, Marketing Strategy, Customer Retention, Market Research, Teamwork, Outlook, Negotiation, Real Estate
Education
Moorpark College 2015 — 2016
Associate's degree, General Studies
Fillmore High School 2003 — 2007
High School Dimploma
Anthem September 2007 - Present
Callogix December 2006 - September 2007
UnitedHealth Group June 2000 - September 2005
Skills
Health Insurance, HMO, Claim, PPO, Health Savings Accounts
Education
Hesser College 1991 — 1992
Pinkerton Academy 1981 — 1985
Highschool Diploma, Health Occupations
Hampton University August 2013 - Present
Norfolk State University September 2009 - Present
Henrico County Public Schools 2006 - 2009
Anthem 2004 - 2006
Education
Norfolk State University
BSN, Registered Nursing/Registered Nurse
University of Phoenix
Master of Nursing, Nurse education
Herbalife May 2015 - Present
Bloomingdale's June 2014 - July 2015
DSW November 2013 - May 2014
Warner Pacific Insurance Services June 2012 - July 2013
Anthem November 2011 - May 2012
My Eye Media, LLC May 2011 - September 2011
Anthem June 2007 - May 2009
Skills
Sales Management, Social Media, Fashion Design, Administrative..., Fashion Illustration, Sales Promotion, Show Production, Adobe Creative Suite, Marketing, Microsoft Office, Customer Service, Retail Sales, Health Insurance, Insurance, Brokers, Sales, Employee Benefits, Selling Skills, Benefits Administration, Social Media Marketing, Vision Insurance, Dental Insurance, Life Insurance
Education
The Art Institute of California-Hollywood 2013 — 2015
Fashion Design
University of California, Riverside 2010 — 2011
Business Administration and Management, General
Moorpark College 2007 — 2010
IGETC Certification, Business Administration and Management, General
Things Remembered August 2012 - Present
Things Remembered November 2010 - August 2012
Anthem August 2004 - December 2008
Kmart Corporation April 2004 - July 2004
Robinsons-May July 2002 - January 2004
TOP Solutions, Inc May 2002 - January 2004
Education
University of Phoenix-Woodland Hills 2006 — 2008
Bachelor's degree, Business Administration and Management, General
Moorpark College 2003 — 2004
Lewis Gale Montgomery October 2012 - December 2012
Roanoke Memorial Hospital July 2012 - September 2012
Anthem September 2002 - June 2012
Lewis Gale Montgomery December 2009 - June 2010
Education
Mountain State University 2008 — 2012
Bachelor's degree, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Kaiser Permanente November 2014 - Present
Anthem 2013 - October 2014
TRU Community Care October 2009 - August 2013
Skills
Healthcare, Healthcare Management, Healthcare Information..., Nursing, Hospitals, Case Managment, Mental Health, Clinical Research, Psychotherapy, Social Services, Treatment, Program Development, Counseling Psychology, Family Therapy
Education
Naropa University
Simply Hired March 2013 - Present
Baptist Health June 1997 - Present
Norton Suburban Hospital April 1999 - August 2000
Anthem October 1997 - April 1999
Skills
Organization, Setting Priorities, Learning Quickly, Solid computer skills, Typing
Education
University of Louisville 1980 — 1982
Bachelor of Science, Registered Nursing/Registered Nurse
Morehead State University 1974 — 1977
Nursing, Associate Degree
Northwestern Wisconsin Technical College January 2009 - December 2014
Schneider National 2008 - December 2013
Anthem October 2004 - March 2007
Claim Management Services Inc. September 2000 - October 2004
Skills
Medical Coding, Claim, Insurance, Customer Service, Access, Data Entry, Medical Terminology
Education
Northeast Wisconsin Technical College 2009 — 2014
Associate's degree, Health Information Technology
University of Wisconsin-River Falls 1986 — 1991
Bachelor of Science (B.S.), Sociology
Bank of America April 2011 - Present
Anthem January 2009 - April 2011
21st Century Insurance September 1995 - December 2008
Skills
Microsoft Office..., N.I.C.E. and Verint..., Avaya Phone Systems, Siebel Systems, Quick Books Pro,..., Avaya, Call Centers, Customer Service, Data Analysis, Insurance, Management, Process Improvement, Risk Management, Quality Assurance, Training, Time Management, Business Process..., Business Analysis, Analysis, Customer Relations, Access
Education
Moorpark College
Associate of Arts (AA), Business Administration and Management, General
WellPoint April 2012 - Present
Anthem July 1991 - March 2011
Blue Cross Blue Shield of NH April 1985 - May 1989
Skills
Systems Analysis, Project Coordination, Communication, Access
Education
Hesser College
Associate's degree, Computer Science
Laconia High School
Anthem September 2014 - Present
Fidelis Care January 2011 - September 2014
BCBS of WNY September 2008 - January 2011
UnitedHealthcare October 2005 - September 2008
Skills
Quality Assurance, Quality Center, User Acceptance Testing, SDLC, Software Documentation, Requirements Gathering, Testing, Business Requirements, Requirements Analysis, Test Cases, Test Planning, Health Insurance, Software Quality..., Process Improvement, SharePoint, Quality Auditing, Agile Methodologies, Regression Testing, SQL, HP Quality Center
Education
Niagara University 1998 — 2002
Bachelor of Arts (BA), English Language and Literature/Letters
St Joseph's Collegiate Institute
Anthem Customer Care Rep IIAnthem Blue Cross Blue ShieldMarch 1992 - Present
Education
New River Community and Technical College
Accounting and Finance
New River Comunity College
Accounting
Blue Cross Blue Shield of Massachusetts June 2010 - Present
Anthem 2011 - 2013
Boston,Massachusetts January 2005 - January 2010
Skills
Operating Systems, System Administration, computer..., Computer Systems..., tape librarian, IT Security Operations
Education
University of Massachusetts at Lowell 1994 — 1996
B.A, Statistics
Northeastern University 1975 — 1980
Criminal Justice and Corrections
Zoo Mass
Anthem September 1987 - Present
William Paterson University September 1984 - August 1987
Saint Peter's University September 1980 - August 1984
Skills
Applied Economics, Econometrics, Multivariate Statistics, SAS programming
Education
New York University 1980 — 1987
ABD (All but Dissertation - PhD), Econometrics and Quantitative Economics
Rutgers, The State University of New Jersey-Newark 1974 — 1980
Master's degree, Economics
Rutgers, The State University of New Jersey-Newark 1968 — 1973
Bachelor of Science (BS), Economics
Anthem October 2013 - Present
Wellpoint Anthem October 2012 - October 2013
Wellpoint Anthem April 2010 - October 2012
Wellpoint Anthem April 2007 - April 2010
Skills
Customer Service, Health Insurance
Education
Norfolk State University 2002 — 2006
Bachelor of Arts (B.A.), General psychology
Planned Companies June 2013 - Present
Corporate Call Center, Inc. July 2012 - December 2012
Anthem October 2011 - December 2011
Education
Montgomery County Community College
Souderton Area High School
Anthem March 2014 - Present
Seton Youth Shelters May 2013 - Present
Seton Youth Shelters May 2013 - Present
Skills
Customer Service, Health Insurance, Mental Health Counseling, Psychology, Child Mental Health, Youth Mentoring
Education
Norfolk State University 2005 — 2012
Bachelor's degree, Psychology