Anthem Company
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Anthem Employees
Anthem September 2015 - Present
Ridge Haven Camp and Conference Center August 2014 - August 2015
CEICO (Centro Educativo Integral Campus Orizaba) Catholic Bilingual Private School August 2013 - July 2014
Publix Supermarkets, Inc June 2009 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Teaching, Public Speaking, Editing, Certified TEFL Teacher
Education
Center for Intensive English Studies at Florida State University 2013 — 2013
TEFL Certification Diploma, Teaching English as a Second or Foreign Language/ESL Language Instructor
Florida State University 2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Anthem December 2013 - Present
tw telecom April 2008 - December 2013
Anthem July 1999 - April 2008
Skills
PL/SQL, MS Reporting Services, Visual Studio, Hyperion Interactive..., Essbase, PeopleSoft Financial, Toad, SSRS, Microsoft Excel, Microsoft Word, Access, SharePoint, Workspace, nVision, Sales Compensation, Experienced Business..., Oracle PL/SQL..., Team Building
Education
Fort Lewis College 1991 — 1992
Bachelor of Arts (BA), Accounting
University of Arizona 1988 — 1991
Accounting
Anthem May 1991 - Present
Cognos May 2000 - July 2002
Trigon Blue Cross Blue Shield 1995 - 2000
Skills
Analytics, Business Analytics, Business Intelligence, Data Mining, Data Warehousing, Direct Marketing, Database Marketing, ETL, Data Modeling, Data Integration, Data Analysis, Informatica, SAS, Business Objects, Business Analysis, Leadership, Data Management, Segmentation, Teradata, Requirements Analysis, SDLC, Crystal Reports, Visio, Database Design, SSRS, Enterprise Architecture, SQL, Vendor Management, Data Quality, SSIS, Data Governance, Database Administration, Management, Systems Analysis, Big Data, Dashboard, Cognos, DB2, T-SQL, Business Intelligence..., Software Project..., Master Data Management, Microsoft SQL Server, Databases, Predictive Analytics, Data Warehouse..., Requirements Gathering, Microstrategy, Oracle, SharePoint
Education
Roanoke College 1989 — 1991
BS, Mathematics and Statistics
Hampden-Sydney College 1987 — 1989
N/A, Mathematics
Anthem December 2014 - Present
Anthem July 2013 - November 2014
Indecon Solutions March 2013 - July 2013
Health Care District of Palm Beach County April 2011 - February 2013
Travelers June 2008 - January 2011
Anthem June 2006 - June 2008
Cigna February 2000 - June 2006
United States Marine Corps May 1996 - February 2000
Skills
Process Improvement, Cross-functional Team..., Business Intelligence, Visio, Project Management, MS Project, Management, SQL, Business Analysis, Program Management, Six Sigma, Change Management, Vendor Management, Project Portfolio..., SDLC, PMO, PMP, Team Leadership, Strategic Planning, Healthcare, Leadership, Start-ups, Business Process..., Integration, IT Strategy, SharePoint, Analysis
Education
Florida Atlantic University
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Keep Me Home October 2010 - August 2011
Walgreens October 2007 - April 2011
Dunkin' Brands January 2007 - April 2007
Russell Library April 1999 - April 2000
Allison Continuing Care September 1997 - November 1998
Anthem April 1989 - April 1997
United States Postal Service June 1987 - March 1989
Chester Family Practice January 1987 - June 1987
Mount Sinai Hospital November 1978 - December 1986
Travelers April 1977 - December 1978
Skills
Microsoft Office, ICD-9, CPT, Medical Terminology, Insurance Claims, First Aid, BLS
Education
Queensborough Community College 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Pre-Nursing Studies
The Manhattan Institute 2013 — 2013
Diploma, Patient Care Technician (CNA II)
Goodwin College 2011 — 2013
No degree (Transferred to New York), Pre-Nursing Studies
Lincoln Technical Institute 2010 — 2011
No degree. (Transferred to Goodwin College.), Practical Nursing, Vocational Nursing and Nursing Assistants
Middlesex Community College 2005 — 2007
Associate of Science (A.S.), General Studies
Collabera December 2014 - Present
A F Stephens, LLC April 2005 - Present
NetEffects April 2014 - October 2014
AdamsGabbert November 2012 - March 2014
Adaptive Solutions Group June 2012 - November 2012
Anthem January 2012 - June 2012
Talentporte, Inc. April 2011 - January 2012
BJC HealthCare December 2008 - April 2011
Anthem May 2006 - December 2008
Apex Systems November 2005 - April 2006
Skills
Software Project..., Business Change..., Strategic Planning, Resource Management, Process Improvement, Business Analysis, Project Portfolio..., Program Management, Portfolio Management, Capacity Management, Change Management, Stage-Gate, Design Engineering, Value Propositions, Capital & Expense..., Competitive Landscape, Opportunity Analysis, Product Development, Product Design, New Product Roll Out, Full SDLC, Six Sigma, Integration, Agile Methodologies, Quality Assurance, Project Management, Management, Project Planning, Cross-functional Team..., Vendor Management, PMO, SDLC, Requirements Analysis, PMP, Business Requirements, Business Process..., Requirements Gathering, Visio, SharePoint, IT Strategy, Training, Software Documentation, Information Technology, Project Delivery, Budgets, Analysis, MS Project, Enterprise Software, Consulting, Business Process
Education
Mountain Home Training and Consulting 2010 — 2011
Lean Six Sigma Green Belt Training
Fontbonne University 2002 — 2004
Master of Management, Business Management
Southern Illinois University, Carbondale 1995 — 1999
Bachelor of Science (B.Sc.), Information Systems Technology
Emory Healthcare March 2015 - Present
Anthem July 2014 - January 2015
Village Podiatry Centers March 2014 - May 2014
Verisk Health January 2014 - February 2014
Kaiser Permanente July 2013 - December 2013
OptumInsight August 2012 - April 2013
ActionMed Solutions February 2009 - September 2010
Pain Consultants of Atlanta July 2007 - February 2009
Emory Healthcare November 2004 - July 2007
McKesson Provider Technologies May 2003 - November 2004
Skills
Healthcare, Medical Coding, CPT, ICD-9, Medical Records, EMR, Software Documentation, Invoicing, Insurance, Training, Medicine, HIPAA, Medical Billing, EHR, Medicare, Practice Management, Medicaid, Medical Compliance, Medical Terminology
Education
Haines City High School 1987 — 1990
Diploma, College prep
Georgia Perimeter College
Anthem January 2015 - Present
Future Management Financial Services LLC December 2013 - Present
Grant Thornton LLP June 2014 - June 2014
Victoria's Secret Pink May 2013 - January 2014
Body Central May 2011 - August 2011
Levy Restaurants May 2009 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Sales Operations, Payroll, Retail, Spreadsheets, Inventory Management, Inventory Control, Sales, Time Management, Accounting, Leadership, Public Speaking, Financial Analysis, Access, Training
Education
Georgia State University - J. Mack Robinson College of Business 2013 — 2016
Bachelor of Business Administration (BBA), Accounting and Finance
Miller Grove High School
Anthem May 2001 - May 2009
Skills
Event Planning, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Research, Social Media, Training, Customer Service, Teamwork
Education
Folsom Lake College 2013 — 2015
Master of Business Administration (MBA), Management Information Systems, General
Anthem September 2014 - Present
. March 2013 - Present
CareSouth Carolina, Inc. September 2012 - Present
CareSouth Carolina, Inc. March 2013 - September 2014
Agape Hospice March 2012 - September 2012
Agape Hospice September 2011 - March 2012
Mollen Immunization Clinics September 2009 - August 2011
CareSouth Carolina April 2001 - August 2011
Northeastern Technical College August 2008 - May 2011
McLeod Health 2000 - 2001
Skills
Hospice Nursing, Diabetes Education, Insulin pump experience, Healthcare, Nursing, Patient Education, Diabetes, Management, Insulin
Education
Northeastern Technical College 2009 — 2011
Associates Degree, Nursing
Florence Darlington Tech 2008 — 2010
Nursing
St. John's High 1984 — 1988
High School Diploma
Florence-Darlington Technical College
Home WebAdvisor Desire2Learn Help Health - IT Workforce Training Program
Anthem October 2014 - Present
WellPoint March 2012 - Present
LASTAR, INC September 2010 - February 2012
The Berry Company/Local Insight Media March 2009 - September 2010
The Berry Company November 2007 - September 2010
The Berry Company/AT&T January 2007 - November 2007
Local Insight Media September 2006 - September 2007
AT&T/The Berry Company February 2004 - August 2006
The Berry Company October 2000 - February 2004
AT&T/The Berry Company November 1994 - January 2004
Skills
Product Management, Marketing Strategy, Product Development, Account Management, Marketing Research, Media Planning, Product Marketing, Segmentation, Competitive Analysis, SEM, Direct Marketing, Market Research, Digital Marketing, Marketing Management, Social Media, Analytics, Project Management, Digital Project..., Email Marketing, Analysis, SEO, Advertising, Social Media Marketing, CRM, Web Analytics, Online Advertising, Leadership, B2B, Integrated Marketing, User Experience, Training, Digital Strategy, Copywriting, Mobile Marketing, Online Marketing, Pricing, Digital Media, Forecasting, Marketing, Google Adwords, Product Launch, Program Management, Sales, Creative Direction, Brand Management, PPC, Strategic Partnerships, Salesforce.com, Google Analytics, Management
Education
Ohio University 1991 — 1994
Carroll High School 1984 — 1988
Franklin University
eMarketing
PMA Solutions Inc. November 2013 - Present
Anthem March 2015 - Present
CACI International Inc November 2013 - December 2014
Data Networks Corporation February 2011 - November 2013
ManTech International Corporation August 2008 - February 2011
ManTech International Corporation August 2007 - June 2008
Nortel Government Solutions October 2006 - August 2007
Skills
Technical Writing, SharePoint, PMP, SDLC, Visio, Government, Requirements Analysis, Program Management, Requirements Gathering, Business Process..., Federal Government, Software Documentation, MS Project, Data Analysis, Software Project..., Team Leadership, Business Process..., Management, Proposal Writing, Project Management, Training
Education
George Mason University
Masters
George Mason University
Psychology
Anthem August 2014 - January 2015
CGS October 2010 - April 2014
TrailBlazer Health Enterprises, LLC June 1978 - September 2011
Skills
Technical Training
Education
Grayson County College 1996 — 2006
Associates of Science, Business
Denison High School 1968 — 1971
Graduate
Anthem October 2014 - Present
Subaru of America June 2013 - June 2014
Skills
Customer Service, Data Entry, Time Management, Conflict Resolution, Leadership, Microsoft Excel, Microsoft Office, Teamwork, Strategic Planning, Microsoft Word, Sales, Team Building, Social Media, Social Networking, Facebook
Education
Grand Canyon University
bachelor of science, business of administration and finance
Chase Design Group (Margo Chase Design) June 2015 - Present
ANTHEM! December 2014 - May 2015
ANTHEM! 2011 - 2014
Sterling Brands 2002 - 2011
Education
Fashion Institute of Technology 1999 — 2002
Walgreens May 2012 - Present
BioScrip April 2008 - May 2012
Anthem 2007 - April 2008
Skills
Managed Care, Pharmacy, Healthcare, Medicare Part D, Pharmacy Benefit..., Disease Management, Medicare, HIPAA, Medical Terminology, EHR, Account Management, EMR, Medicaid, Healthcare Management, Healthcare Industry, Utilization Management
Education
Florida Atlantic University 2010 — 2012
Masters, Health Administration
The Ohio State University 2003 — 2007
Bachelor of Science, Health Sciences/ Health Management
Sweet Surroundings, LLC January 2007 - Present
Anthem November 1986 - January 2002
Anthem 1987 - 2002
Skills
Window Treatments, Curtains, Interior Design, Blinds, Bedding, Furnishings, Shades, Small Business, Furniture, Shutters, Pillows
Education
Quinnipiac University 1983 — 1985
BS, Computer Information Services
Gateway Community College 1981 — 1982
AS, Data Processing
presidential oaks March 1997 - Present
Chubb May 1994 - March 1997
Anthem 1984 - 1988
Skills
Acuity Based..., Systems Analysis, Financial Analysis, Project Management, Strategic Planning, Out Of the Box, Medicare, Non-profits, Long-term Care, Healthcare, Medicaid, Healthcare Consulting, Public Relations, Coaching, Public Speaking, Physician Relations, Event Planning, Nonprofits, Budgets, Healthcare Management
Education
Franklin Pierce College 1989 — 1994
BS, Accounting
Magnabilities, Inc. March 2015 - Present
Anthem November 2014 - Present
WellPoint July 2014 - November 2014
Aerotek July 2013 - July 2014
Aerotek May 2012 - June 2013
NetVentures Corporation 2007 - 2011
EastLake Real Estate 2005 - 2007
Paychex 2004 - 2005
Capital One April 1994 - April 2002
Wellpoint Anthem 1991 - 1994
Skills
Software Quality..., Manual Testing, Test Cases, Microsoft Office, SharePoint, GoToMeeting, GoToMyPC, SugarCRM, OnTime, Springer Miller Systems, Saflok, Close Attention to..., Software Documentation, Software Analysis, Customer Oriented, Customer Service, Technical Support, Technical Writing, Defect Tracking, Data Entry, General Administrative..., Credit Analysis, Accounting, Coordination, Mentoring, Training, Quality Assurance, Quality Improvement, High Level Of Accuracy, Following Through, Notary, Notary Public, Loan Documents, Signing Agent, Job Coaching, Peer Mentoring, Team Mentoring, Requirements Analysis, Hospitality, Call Centers, Marketing, Project Planning, Process Improvement, Entrepreneurship, Visual Basic, SDLC, Troubleshooting, Business Analysis, Access, Databases
Education
Ferrum College 1987 — 1991
Bachelor of Science, Business Administration and Management, General
Franklin County High School 1983 — 1987
6
Anthem March 2015 - June 2015
YMCA of Central New Mexico July 2011 - August 2014
Park Inn by Radisson June 2012 - October 2012
Victoria's Secret May 2010 - August 2010
Skills
Photography, Microsoft Office, Photoshop, Mac & PC platforms, Social Networking, Social Media Marketing, Blogging, InDesign, Graphic Arts, Digital Darkroom, Digital Printing
Education
The University of New Mexico 2011 — 2014
Bachelor's Degree, Mass Communications and Journalism
Fashion Institute of Technology 2010 — 2011
Photography
Anthem 2015 - Present
Memorial Sloan Kettering Cancer Center 2007 - 2015
Catholic Charities of the Archidocese of Newark 1998 - 2007
Mt. Carmel Guild Behavioral Healthcare 1994 - 1998
Skills
Software System Analysis, Revenue Cycle Management, SQL, Tableau, Database Design, Dashboard Builder, Medical Billing, Report Writing, Microsoft Access, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Hospitals, Healthcare, Documentation
Education
New York University 1996 — 1998
Masters of Social Work
Franklin & Marshall College 1990 — 1994
Bachelor of Arts (BA), English
Mercer February 2008 - Present
Aon October 2006 - February 2008
The Daniel & Henry Co. April 2003 - October 2006
Anthem January 2001 - March 2003
Blue Cross Blue Shield of Florida June 1997 - November 2000
Anthem February 1996 - May 1997
Skills
Insurance, Benefits Administration, Customer Relations, Excel, Word, Strategic Planning, General Insurance, Microsoft Office, Health, Benefits, Data Analysis, Health Insurance, PowerPoint, Compliance, Research, Analysis, Policy, Negotiation, Problem Solving, Claims, Coaching, Mentoring, Employee Relations, HIPAA, Financial Analysis, Organizational..., Microsoft Word, Microsoft Excel, HRIS, Claim, Employee Benefits
Education
Fontbonne University 2002 — 2006
Bachelor of Arts in Organizational Studies
Southwestern
Anthem August 2013 - Present
WellPoint February 2001 - Present
Skills
Solid understanding of..., Call Center Operations..., Custom Integrated..., Development and..., Strong analytical &..., Customization, delivery..., Call Center, Managed Care, Health Insurance, Account Management, Call Centers, Clinical Research, Employee Benefits, HIPAA, Healthcare, Medicaid, Vendor Management, Disease Management, Insurance
Education
Georgia State University
Pre-Medicine/Pre-Medical Studies
Mercer University- Georgia Baptist College of Nursing
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Anthem March 2012 - Present
Jersey City Charter School November 2010 - June 2011
Jersey City Public Schools November 2007 - June 2010
Skills
Case Managment, Crisis Intervention, Adolescents, Behavioral Health, Psychotherapy, Mental Health, Play Therapy, Interventions, School Social Work, Chemical Dependency, Addiction Recovery, Case Management Services, Group Therapy, Mental Health Counseling, Social Services, Medical Social Work, Clinical Supervision, Motivational..., Child Welfare, Psychosocial, Case Management
Education
Fordham University 2004 — 2006
MSW, Social Work
University of Massachusetts, Amherst 1998 — 2002
BA, Sociology;Psychology
Montclair High School 1994 — 1998
Cigna-HealthSpring May 2010 - Present
Anthem June 2006 - May 2010
Summit Medical Center June 2006 - December 2006
Southern Hills Medical Center September 2005 - April 2006
Veterans Health Administration March 2004 - August 2005
Saint Francis Hospital October 2000 - January 2004
Saint Francis Hospital March 1991 - October 2000
Skills
Performance Improvement, Wellness Coaching, Nursing, Health, Inpatient, Clinical Research, Patient Safety, Hospitals, Healthcare, Managed Care, Team Building, Disease Management, Quality Improvement, Healthcare Management
Education
The University of Memphis 1978 — 1988
Doctor of Musical Arts, Music Composition
The University of Tennessee Health Science Center 1983 — 1985
Bachelor of Nursing, Nursing
The University of Memphis 1973 — 1976
Master of Music, Music Theory
Furman University 1969 — 1973
Bachelor of Music, Trumpet performance major
Anthem January 2015 - Present
Kentucky Health Benefit Exchange (KYnect) January 2014 - January 2015
UnitedHealth Group October 2010 - January 2014
Humana October 2007 - June 2010
WDRB News August 2005 - July 2007
Cheddar's Casual Cafe March 2005 - December 2006
WLKY News July 2003 - June 2005
Skills
Business Analysis, User Acceptance Testing, SharePoint, Business Process, Testing, Databases, Test Cases, Broadcast Television, Outstanding time..., People Skills, Personnel Management, Requirements Analysis, Requirements Gathering, SDLC, Software Documentation, Visio, Data Analysis, CRM, Microsoft Excel, Microsoft Office, Healthcare, Systems Analysis, Analysis, Customer Service, Management, Program Management, Change Management, Vendor Management, Training, Team Building, Social Media
Education
Full Sail University 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Cinematography and Film/Video Production
Trinity High School 1996 — 2000
Diploma
Anthem October 2014 - Present
Remington Retirement Specialists 2013 - October 2014
UnitedHealth Group September 2011 - September 2013
UnitedHealthcare 2008 - 2011
Humana January 2006 - January 2008
Independent Insurance Agent 2001 - 2006
State of Vermont January 1998 - February 2000
Skills
Medicare, Medicare Supplements, Insurance, Long Term Care, Medicare Part D, Medicare Advantage, Long-term Care, Sales, Health Policy, Health Insurance, Disability Insurance, Whole Life, Retirement Planning, Sales Operations, Recruiting, Brokers, Term Life Insurance, Life Insurance, IRAs, Management, Life & Health Insurance..., Retirement, Insurance Brokerage, Medicaid, Provider Relations, Critical Illness, Fixed Annuities, Universal Life, Licensed Life & Health..., Health Savings Accounts, HMO, Claim, Managed Care, Employee Benefits, Healthcare Industry, Network Development, Underwriting, PPO, Sales Presentations, Healthcare Consulting, Sales Process, Healthcare, Cold Calling, Onboarding, Healthcare Management, Selling, Entrepreneurship, Sales Management, Leadership, Training
Education
Goddard College 1985 — 1990
BA, Anthropology
Vermont college 1984 — 1987
MA, Psychology
Anthem November 2014 - Present
Phelp's Financial Services Inc. April 2009 - November 2014
Mount Carmel Health System January 2010 - August 2013
Skills
Policy Analysis, Communication, Leadership, Organization, Policy Writing, Process Improvement
Education
Grace College & Seminary 2014 — 2015
Master of Arts (M.A.), Divinity/Ministry
The Ohio State University 2010 — 2014
Bachelor of Arts (BA), Public Affairs
WC
WC
Anthem July 2014 - Present
WellCare January 2014 - July 2014
WellCare June 2012 - January 2014
WellCare August 2011 - June 2012
WellCare May 2010 - August 2011
WellCare Health Plans February 2008 - May 2010
Jamie Eldridge for Congress April 2007 - November 2007
Florida House of Representatives October 2006 - April 2007
Len Turesky for State House District June 2005 - September 2006
Skills
Medicare, Medicaid, Product Development, Product Innovation, Expansion Strategy, Business Growth, Team Leadership, Project Execution, Government Liaison, Government Relations, Plan Implementation, Regulatory Affairs, Profitable Growth, New Business Development, Project Management, Business Development, Strategy, Cross-functional Team..., Managed Care, Program Management, Strategic Planning, Management, Healthcare, Process Improvement, Network Development, Government, HMO, Health Insurance, Insurance, Health Policy, HIPAA, Medical Compliance
Education
University of South Florida 2009 — 2012
MPH, Health Organizations and Management
Florida State University 2001 — 2005
B.S., Philosophy and Political Science
Anthem May 2013 - Present
ValueOptions November 2012 - May 2013
The Moore Group May 2011 - September 2012
ipConfigure January 2011 - May 2011
FedEx Services May 2009 - August 2009
Skills
PL/SQL, SQL, Databases, Query Tuning, Software Development, Requirements Analysis, Toad, Lotus Notes, C++, Java, Oracle SQL, Microsoft Office, Pro*C, Oracle, SDLC
Education
Florida State University 2013 — 2015
Master's degree, Management Information Systems, General
Old Dominion University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Management Information Systems, Database
Tolbert & Associates August 2014 - May 2015
Anthem March 2011 - February 2013
United States Marine Corps March 2007 - January 2010
Army & Air Force Exchange Service December 2001 - October 2004
Cato Corporation July 1999 - December 2001
Skills
Retail, Management, Government, Microsoft Office, Sales, Teamwork, Customer Service, CRM, Merchandising, Inventory Management, Insurance, Advertising, Lead Generation, Social Networking, Account Management, Team Building, Marketing, New Business Development, Sales Management, Leadership, Marketing Strategy
Education
Georgia College and State University 1997 — 2001
Bachelor of Business Administration(BBA), Management, 3.3
Warner Robins High School 1994 — 1997
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.3
Porter Novelli March 2014 - Present
Independent Consultant April 2013 - March 2014
Anthem! October 2012 - March 2013
NHI June 2012 - November 2012
Square1Strategy Building, LLC August 2006 - August 2012
NeoMagic 2004 - 2006
Triton Funding Group 2003 - 2004
Planetweb 2001 - 2003
CaseCentral 1999 - 2001
Skills
Business Planning, Start-ups, Venture Capital, Business Strategy, Business Development, Entrepreneurship, Mergers, New Business Development, Strategic Planning, Strategic Partnerships, Marketing Strategy, Competitive Analysis, Strategy, Negotiation, Digital Marketing, Lead Generation, Product Development, Mergers & Acquisitions, Sales, Online Marketing, SaaS, Salesforce.com, Integrated Marketing, Contract Negotiation, Marketing, Product Marketing, Due Diligence, Social Media, Marketing Communications, Public Relations, Product Management, Digital Media, E-commerce, Team Leadership, Management, Social Media Marketing, Go-to-market Strategy, SEO, Leadership, CRM, Solution Selling, Account Management, Advertising, Team Building, Financial Analysis, B2B, Analytics, Management Consulting, Cross-functional Team..., Budgets
Education
Georgetown University
BS
Anthem May 2009 - Present
Whiteoak Semiconductors/Infineon Technologies/Qimonda January 1999 - February 2009
Siemens Microelectronics, NTS January 1998 - January 1999
Motorola Semiconductor, Scotland, UK April 1984 - January 1998
Skills
Visio, Data Analysis, SDLC, Business Intelligence, Access, Data Mining, Visual Basic, Business Objects, Data Management, PL/SQL, Microsoft Office, VBA, Projects, Software, Semiconductors, Process Improvement, Business Analysis, Project Management, Requirements Analysis, SharePoint, Six Sigma, Databases, Continuous Improvement, Cross-functional Team..., Microsoft SQL Server, Data Warehousing, Software Development, Analysis, SQL, Oracle, Database Design, Data Modeling, Management, Leadership, Strategy, SAP, ETL, Project Planning, Training, Integration, MS Project, Process Engineering, Software Documentation, Quality Assurance, Business Process, T-SQL, Business Process...
Education
Advanced Concepts Training Corp 2005 — 2005
Oracle9i PL/SQL Programming
Virginia Commonwealth University 2000 — 2000
Advanced Topics In Visual Basic
Glasgow Caledonian University 1989 — 1994
Bachelors, Engineering-Manufacturing Systems with Electronics
University of the West of Scotland 1978 — 1982
SCOTEC Higher Certificate, Mechanical & Production Engineering
Anthem December 2014 - Present
Bank of America January 2014 - June 2014
Bank of America January 2013 - October 2013
Technicolor June 2010 - November 2012
CIBA Insurance Services December 2009 - April 2010
Public Storage March 2007 - November 2007
Countrywide Mortgage January 2006 - March 2007
Kaiser Permanente November 2005 - January 2006
HEALTH NET INC August 2004 - November 2005
AIG SUNAMERICA LIFE INSURANCE June 2003 - August 2004
Skills
Microsoft Excel, SQL, Access, SAP, Great Plains Software, Photoshop, Dreamweaver, Bryce, Scribe, AS400 system, Project Management, Business Analysis, Data Analysis, BRDs, Problem Solving, Communication, Final Cut Pro, Visual Basic, Pivot Tables, Functions, Outlook, Program Management, Forecasting, Management, Training, Troubleshooting, Process Improvement, Integration, Analysis, Vendor Management, Business Process
Education
Florida State University
Bachelors, Fine Art
Mingle Analytics February 2015 - Present
Onpoint Health Data February 2014 - February 2015
Martin's Point Health Care 2005 - April 2014
Coastal Studies for Girls January 2011 - August 2013
Cumberland County YMCA January 2008 - October 2010
TD Bank Group 2001 - 2005
University of New England 1998 - 2001
Anthem April 1997 - April 1998
L.L.Bean 1987 - 1997
Skills
Business Planning, Budgeting, Strategic Planning, Team Building, Teaching Adults, Writing, Facilitation, Mediation, Negotiation, Change Management, Budgets, Workshop Facilitation, Program Management, Project Management, Public Speaking, Staff Development, Team Leadership, Policy, Management, Software Documentation, Strategy, Agile Project Management, Performance Management, Business Analysis, Cross-functional Team...
Education
Institute for Civic Leadership 2009 — 2010
Leadership Intensive
Gordon Conwell Theological Seminary 1984 — 1986
MA, Counseling
University of Maine at Presque Isle 1979 — 1983
BA, Behavioral Sciences
Presque Isle High School 1976 — 1979
Diploma
Cornerstone Health Care March 2013 - Present
High Point University June 2013 - Present
California Lutheran University March 2003 - July 2014
Biola University July 2012 - March 2013
Synergos Inc. 2011 - March 2013
California State University-Channel Islands January 2008 - March 2013
Anthem November 2005 - August 2011
Anthem 2001 - 2011
Anthem September 2001 - October 2005
George Mason University March 1994 - August 2001
Skills
Life Coaching, Healthcare, Strategic Planning, Managed Care, Team Building, Leadership Development, Leadership, Medicaid, Coaching, Change Management, Medicare, Healthcare Management, Executive Coaching, Public Speaking, Program Management, Training, Management, College Teaching, Project Management, Insurance, Strategy, Analysis, Operations Management, Consulting, Start-ups, Process Improvement, Executive Management, Data Analysis, Healthcare Industry, Enterprise Software, Health Policy, Employee Benefits, Policy, Health Insurance, Healthcare Consulting, Management Consulting, HIPAA, Physicians, Pharmacy Benefit..., Organizational..., Physician Relations
Education
Northcentral University 2008 — 2013
Doctor of Philosophy (PhD), Business Administration (Organizational Leadership)
U.S. Air Force Institute of Technology 1991 — 1992
Post Graduate Fellowship, Health Policy
University of Denver 1990 — 1992
Master of Science, Systems Management
Office of the Secretary of Defense for Health Affairs 1986 — 1987
Post Graduate Fellowship, Financial Management
Golden Gate University 1980 — 1983
Master of Business Administration, Finance
Our Lady of the Lake University 1975 — 1979
Bachelor, Business Administration; Business Management and Economics
Coldwell Banker King Thompson January 2012 - Present
IG Benefit Partners September 2008 - 2013
Anthem October 2006 - June 2008
Nationwide Health Plans January 1997 - October 2006
Skills
Health Insurance, Strategic Planning, Insurance, Healthcare, Healthcare Management, Medicare, HMO, Managed Care, Health Policy, Claim, Call Center, HIPAA, Customer Service, Account Management, Customer Retention, Budgets, Real Estate, Real Estate Transactions
Education
Hondros College 2011 — 2011
Real Estate
Morton Learning Center 2005 — 2005
Life and Health License, Insurance
Franklin University 2003 — 2005
B.S., Healthcare Management
Columbus School of Practical Nursing 1994 — 1995
LPN, Nursing
Owensboro Health March 2014 - Present
Memorial Hospital and Health Care Center July 2013 - January 2014
Memorial Hospital and Health Care Center May 2012 - June 2013
Amedisys Home Health June 2008 - March 2010
Tri-State Health Services Billing March 2006 - May 2008
Spectracare May 2003 - January 2005
Optioncare October 2002 - October 2004
Anthem June 2000 - October 2002
Skills
Medicare, Healthcare, Hospitals, Medicaid, Healthcare Management, Managed Care, Insurance, Process Improvement, Customer Service, Public Speaking, HIPAA, Training, Medical Billing, Strategic Planning, Physician Relations, Microsoft Office, Outlook, Microsoft Excel, Revenue Cycle
Education
Franklin College 1990 — 1994
B.A., Biology
Anthem October 2013 - Present
Bryant & Stratton College May 2011 - Present
Rasmussen College January 2010 - March 2011
Florida Hospital September 2004 - May 2009
Leadership Orlando 2008 - 2009
InCharge Institute 2001 - 2004
Skills
Course Design, Teaching, Mentoring, Account Management, Leadership Development, Coaching, Strategic Planning, Recruiting, Team Building, Budgets, Public Speaking, Event Planning, Sales, Instructional Design, Marketing, Leadership, Healthcare, Business Development, Non-profits, Management, Email Marketing, Fundraising, Project Management
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Florida Metropolitan University 2001 — 2004
BS, Healthcare Administration
Autumn Skye Counseling, LLC April 2008 - Present
Anthem October 2012 - April 2015
TheraCounsel September 2009 - August 2012
Geo Care, Inc. April 2007 - May 2008
Children's Home Society 2004 - 2006
Skills
Counselling, Emotional, Behavioral Health, Psychotherapy, Mental Health, Psychology, Therapeutic Listening, Therapists, Behavioural Change, Empathy, Counseling Psychology, Clinical Research, DBT, Life Transitions, Anger Management, Treatment, Case Managment, Mental Health Counseling, Family Therapy, Self-esteem, Motivational..., Group Therapy, Case Management, CBT
Education
Florida Atlantic University 2002 — 2004
MSW, Clinical Social Work
University of San Francisco 2000 — 2002
BA, Psychology
Anthem July 2014 - Present
F.I.T. With Renee Studio September 2011 - Present
BDPA Indianapolis August 2009 - December 2014
Indiana University Health July 2013 - July 2014
Indiana Wesleyan University August August 2009 - December 2013
IBM November 2011 - July 2013
Indiana University Purdue University of Indianapolis January 2010 - June 2013
Eli Lilly & Company December 2007 - October 2011
Eli Lilly & Company December 2007 - October 2011
Eli Lilly and Company September 2002 - October 2011
Skills
Change Management, Business Process..., SDLC, Six Sigma, Process Improvement, Project Management, Strategy, MS Project, SharePoint, Training, Management Consulting, Software Documentation, Strategic Planning, Vendor Management, Program Management, Information Technology, Leadership, ITIL, Security, Access, Management, Team Building
Education
Indiana Wesleyan University 2004 — 2006
MBA, Business Administration
Florida Agricultural and Mechanical University 1997 — 2001
B.S., Computer and Information Sciences
AIA Insurance Agency June 2014 - Present
Aflac March 2013 - Present
Anthem August 2013 - April 2014
Skills
Term Life Insurance, Insurance, Health Insurance, Account Management, Whole Life, Fixed Annuities, Cold Calling, Long Term Care Insurance, Accident, Life Insurance, Long-term Care, Disability Insurance, Critical Illness, Accident Insurance, Retirement Planning, Licensed Life, Brokers, Captives, 401k, Umbrella Insurance, Small Business, Property & Casualty..., Customer Service, Sales, Commercial Insurance, Property
Education
Glendale Community College
Watts Water Technologies August 2011 - April 2015
Community Action Program Belknap-Merrimack Counties, Inc. September 2009 - August 2011
CNHES, Inc December 2007 - April 2009
RE/MAX Connection February 2005 - December 2007
Anthem December 2002 - January 2005
River Heights Condominium Association January 2003 - June 2004
Kelly Services placed at Anthem Blue Cross and Blue Shield December 2002 - March 2003
New England Business Services April 2000 - November 2002
Skills
Training, Job Search, Human Resources, Resume Writing, Career Counseling, Recruiting, Coaching, Interviews, Marketing, Temporary Staffing, Contract Management, Cross-functional Team..., Temporary Placement, Microsoft Word, Cold Calling, Customer Service
Education
Southern New Hampshire University 2014 — 2016
Business, Management, Marketing, and Related Support Services
Hanover High School 1991 — 1995
Franklin Pierce University
Business Management
Anthem July 2013 - Present
PACT Atlanta, LLC June 2012 - March 2013
Walmart March 2010 - June 2012
Skills
Extensive medical..., Exceptional patient..., Knowledge of Medicare..., Hospital and retail..., Qualified in specimen..., HIPAA trained Strong..., Pharmacy, Medicare, Healthcare, HIPAA, Medicine, Pharmacy Technicians, Data Entry, Prescription, Medicare Part D
Education
Georgia Perimeter College 2015 — 2017
Associate's Degree, Registered Nursing/Registered Nurse
Allied Medical School 2009 — 2009
Certification in Pharmacy Technician, Pharmacy Technician/Assistant
Anthem October 2013 - Present
Kings County District Attorney January 2008 - October 2013
Russian American Rule of Law Consortium May 2008 - May 2008
American Bar Association Rule of Law Initiative May 2005 - February 2006
Bank of America August 2002 - November 2004
Skills
Research, Public Speaking, Litigation, Corporate Law, Anti Money Laundering, White Collar Crime, Asset Forfeiture, State Tax, Government, International Criminal..., International Human..., Workers Compensation, Forensic Accounting, Bank Secrecy Act, USA PATRIOT Act, Hearings, Criminal Investigations, Corruption, Certified Anti-Money..., Fraud, Civil Litigation, Investigation, Private Investigations, Enforcement, Prosecution, White Collar Criminal..., Law Enforcement, Criminal Law, Interpersonal Skills, Legal Research
Education
Georgetown University Law Center 2013 — 2014
Master of Laws (LLM), Tax Law/Taxation
Vrij Universiteit Brussel
Seminar on the Law and Institutions of the European Union
Saint Louis University School of Law 2003 — 2007
Juris Doctor, Law
Oklahoma State University 1997 — 2001
Bachelor of Science (BS), International Business
Anthem November 1991 - Present
Anthem April 2003 - November 2009
Anthem April 2002 - April 2003
Anthem May 1996 - April 2002
Anthem July 1993 - July 1994
Anthem November 1992 - July 1993
Anthem November 1991 - November 1992
Skills
Vendor Management, IT Strategy, Process Improvement, Outsourcing, Management, Six Sigma, Business Process, Leadership, Enterprise Software, Business Development, Governance, Sourcing, Team Building, Contract Management, Budgets, Visio, IT Service Management, Resource Management, Business Analysis, SDLC, Disaster Recovery, Risk Management, Software Documentation, IT Management, PMP, Project Portfolio..., Information Technology, Business Process..., PMO, Program Management, Integration, Business Intelligence, ITIL, Requirements Analysis, IT Operations, Enterprise Architecture, Cross-functional Team..., SharePoint, Software Project...
Education
Ferrum College 1988 — 1991
Bachelor of Science (BS), Computer Science
FCHS 1983 — 1987
Anthem May 2014 - Present
Medical Mutual February 2005 - May 2014
Mid-Ohio Packaging July 2001 - February 2005
Midwest Express Group June 1988 - January 2001
Skills
Health Insurance, Employee Benefits, Health Care Reform, Long-term Customer..., Customer Satisfaction, Customer Service, Customer Retention, Dental Insurance, RFP, Health Assessment, Organization, Highly detail oriented, On the Job Training, Teamwork, Health Savings Accounts, Medicare, Inventory Control, Claims Resolution, Insurance
Education
Marion Harding High School 1983 — 1986
High School Diploma, College Prep courses
Franklin University
United States Navy April 2009 - Present
Siemens February 2015 - Present
Anthem October 2013 - February 2015
Publix January 2009 - October 2013
Skills
Pharmacy, Hospitals, Military, Leadership, Military Training, Navy, Military Experience, Operational Planning, Weapons, Force Protection, Microsoft Office, Marketing, Marketing Strategy, SAP, compas, Philos, Oracle, Contract Negotiation, Contract Management, Electrical Controls, Construction Management, Construction Drawings, Sales, Phlebotomy, BLS, Finance, Sales Presentations, Project Management
Education
Georgia State University 2014 — 2016
Bachelor's Degree, Marketing, 3.0+
Georgia Perimeter College 2010 — 2014
Associate's Degree, Biology, General, 3.0+
Anthem October 2014 - Present
Senior Services Associates December 2012 - April 2014
Comcast August 2007 - December 2012
JPMorgan Chase August 2002 - July 2007
SBC/Ameritech July 1994 - August 2002
Skills
Recruiting, Employee Relations, Interviews, Performance Management, Employee Training, Conflict Resolution, Customer Service, Onboarding, Leadership, Change Management, Call Center, Behavioral Interviewing, Customer Retention, Call Centers, Job Fairs, Workforce Planning, Nonprofits, Sales, Training, Communication, Social Services, Collaborative Problem..., Benchmarking, Creative Direction, Talent Mining, Union Relations, Professional Ethics, Negotiation, Customer Satisfaction, Customer Experience, Resume Writing, Time Management, Applicant Tracking..., Hiring, Human Resources, HR Policies, Leadership Development, Non-profits, Unemployment Claims, Labor Relations
Education
Franklin University
Bachelor of Science, Human Resources Management
Anthem August 2015 - Present
Anthem April 2004 - August 2015
Bloomingdales/Bobbi Brown Cosmetics October 2002 - October 2004
UnitedHealth Group January 1996 - October 2002
Crossings Family and Sports Medicine March 1994 - January 1996
Skills
Provider Relations, PPO, Managed Care, Customer Service, Hospitals, Physicians, Medicaid, Network Development, Recruiting, Management, Budgets, Healthcare, Medicare, Claim, Contract Negotiation, HIPAA, HEDIS, Medicare/Medicaid..., Medicaid Managed Care, Skin Care, Makeup Artistry
Education
Kaplan University 2011 — 2015
Bachelor of Science (B.S.), Health and Wellness, General, Cumulative GPA: 3.74
Florida College of Natural Health-Maitland 2003 — 2003
Esthetician
Anthem April 2014 - Present
Gwinnett Medical Center June 2010 - Present
Forsyth Medical Center February 2004 - May 2010
Skills
Oncology, Dialysis, Home Care, BLS, ACLS, Hospitals, Nursing, Supervisory Skills, Clinical, Med/Surg, Telemetry
Education
Forsyth Technical Community College 1999 — 2003
Associates Degree in Nursing, Nursing
West Chester University of Pennsylvania 1995 — 1996
Anthem December 2013 - Present
WellPoint February 2013 - December 2013
WellPoint March 2010 - February 2013
WellPoint April 2008 - March 2010
WellPoint October 2006 - March 2008
Anthem August 2003 - October 2006
Skills
Performance Consulting, Needs Analysis, Health Insurance, Instructor-led Training, Insurance, Instructional Design, ADDIE, Process Improvement, Captivate, Coaching, Hands-on Training, Call Center, Training, PeopleSoft, HIPAA, Healthcare Industry, Program Management, Training Delivery, Call Centers, Project Management, Healthcare, Blended Learning, Learning Management, SnagIt, Visio, Technical Training, Claim, Job Aids, Curriculum Design, Curriculum Development, Training Facilitation, Consulting, PPO, Outlook, Employee Training, Performance Improvement, Learning Management..., E-Learning, Soft Skills, Performance Management
Education
Fort Hays State University 2013 — 2015
Currently enrolled, Psychology
JCC 1997 — 1999
Associate of Science (A.S.), Business Administration
Anthem, Inc. June 2015 - Present
Anthem May 2013 - June 2015
Anthem April 2011 - May 2013
adidas Group June 2008 - April 2011
Sanjo Steel May 2006 - June 2008
Kroger November 1994 - May 1996
The Broadbent Company February 1992 - July 1994
WTHR-TV February 1990 - December 1991
Heritage Environmental Services January 1988 - January 1990
Crime Control, Inc. February 1986 - December 1987
Skills
Accounting, Finance, Accounts Receivable, Accounts Payable, Financial Analysis, Account Reconciliation, PowerPoint, Microsoft Word, Process Improvement, Microsoft Excel, Research, Microsoft Office, Leadership, Financial Statements, Journal Entries, Payroll, Human Resources, Data Analysis, Management, Customer Relations, Community, Problem Solving
Education
Indiana Wesleyan University 2013 — 2016
Master of Arts (MA), Organizational Leadership, 3.73
Franklin College 2001 — 2006
Bachelor of Arts, Business/Economics
Whiteland Community High School 1981 — 1985
H.S. Diploma, Accounting
University of Cincinnati Physicians June 2014 - Present
Anthem August 2012 - August 2013
TriHealth February 2009 - January 2013
Huff Realty April 2004 - December 2009
Skills
Leadership, Sales, Multi Tasking, Licensed Life & Health..., Communication Skills, Problem Solving, Call Centers, Negotiation, Sales Management, Management
Education
Northern Kentucky University 2012 — 2014
Associate's degree, Integrated Studies, Sophomore
Good Samaritan College of Nursing & Health Science 2010 — 2012
Registered Nursing/Registered Nurse
Coldwell Banker West Shell June 2015 - Present
3rd Generation Cleaning Service April 2011 - July 2015
Anthem May 2015 - June 2015
U.S. Bank February 2014 - September 2014
Fifth Third Bank January 2013 - May 2013
Omnicare Inc. December 2010 - March 2012
Carl Zeiss Vision February 2009 - September 2009
General Revenue Corporation March 2007 - April 2008
Skills
Marketing Communications, Management, Mortgage Banking, Microsoft Office, Marketing, Employee Training, Collections, Customer Service, Critical Thinking, Data Management, PowerPoint, Team Building
Education
Full Sail University 2014 — 2016
Bachelor of Science (B.S.), Media Communications, 4.0
Roger Bacon High School 2002 — 2006
Anthem September 2015 - Present
Coastal Women's Healthcare, PA November 2007 - September 2015
Maine Orthopaedic Center January 1996 - 2007
Medical Mutual Insurance Company October 1998 - October 1999
Orthopaedic Associates of Portland 1984 - 1996
Skills
Revenue Cycle, Financial Management, Practice Management, Healthcare Management, Medical Billing, Performance Improvement, Accounts Receivable, Process Improvement, EHR, Public Speaking, Healthcare, Strategic Planning, Team Building, Customer Service, Leadership, Healthcare Information..., Management, Program Management, Hospitals, Training, HIPAA, Managerial Finance, Medicare, Coaching
Education
Franklin Pierce College 1992 — 1994
Finance
IPEC 2012 — 2013
University of New England 1982 — 1984
AS, Medical Assisting
Anthem July 2015 - Present
PointRoll August 2013 - June 2015
hibu November 2010 - August 2013
True Action June 2008 - November 2010
Cyber Flow Solutions October 2007 - May 2008
Standard Electronics June 2004 - September 2007
Rorer Asset Management January 2000 - August 2002
Skills
Product Management, Digital Marketing, Web Analytics, Dinosaurs, Product Marketing, Marketing Strategy, Digital Strategy, Online Advertising, E-commerce, Display Advertising, Comparison Shopping..., SEM, Mobile Marketing, Omniture, SEO, Media Buying, Sales, Affiliate Marketing
Education
Georgetown University
Master of Business Administration (MBA)
The George Washington University
Bachelor of Business Administration (B.B.A.), Finance
Anthem August 2014 - Present
Hewlett-Packard September 2011 - July 2014
The Nielsen Company June 2006 - December 2011
Digital Processing Systems February 2005 - March 2006
EnterpriseDB April 2004 - October 2004
Elixir Technologies February 2000 - March 2004
Cyberage Solutions September 1996 - February 2000
Skills
Wireless, Quality Assurance, Quality Management, Quality Center, Process Engineering, Process Improvement, Test Automation, Team Management, Agile Methodologies, SQL, Test Planning, Software Quality..., Testing, User Acceptance Testing, Java, Manual Testing, SharePoint, MS Project, Microsoft SQL Server, Test Cases, QTP, Cross-functional Team..., Mobile Devices, Databases, Software Project..., Data Warehousing, Business Process, Telecommunications, Project Management, SDLC, Requirements Analysis, Integration, Software Development, Leadership, Scrum, Software Engineering, Regression Testing, System Testing, HP Quality Center, Management, Agile Project Management
Education
Iqra University 2002 — 2004
Master of Science (MS)
Hamdard University 1998 — 2000
Master of Business Administration (M.B.A.)
Anthem November 2014 - Present
AmerisourceBergen January 2013 - June 2014
AmerisourceBergen January 2011 - January 2013
AmerisourceBergen May 2008 - January 2011
AmerisourceBergen May 2004 - May 2008
Beauty Brands January 2002 - January 2004
King Soopers January 2000 - January 2002
Ulta Cosmetics and Salon January 1997 - January 2000
Skills
Process Improvement, Call Center, Customer Service, Customer Satisfaction, Quality Assurance, SAP, Team Building, Change Management, Team Leadership, Performance Management, Supply Chain, Purchasing, Strategic Planning, Employee Relations, Inventory Control, Management, Sales Management, Project Planning, Contract Negotiation, Budgets, Outlook, Forecasting, Supply Chain Management, Call Centers, Leadership, Logistics, Six Sigma, Coaching, Analysis, Business Analysis, Business Process..., Healthcare, Pharmacy Benefit..., Project Management, Sales, Training, Pricing, Program Management, Pharmacy Automation, CRM, Cross-functional Team...
Education
Front Range Community College
General Studies
Anthem November 2014 - Present
Mathnasium March 2014 - October 2014
ITA LLC April 2014 - May 2014
Bruin Actuarial Society of UCLA January 2011 - June 2013
Curios.me August 2012 - March 2013
Circle K International of UCLA March 2012 - March 2013
Circle K International of UCLA March 2011 - March 2012
Chinese Confucius School May 2011 - August 2011
City of Los Angeles November 2009 - May 2010
Skills
Microsoft Excel, PowerPoint, Statistics, Microsoft Word, Actuarial Science, Microsoft Office, Stata, Economics, Data Analysis, Statistical Modeling, R, Fundraising, Event Planning, Nonprofits, SQL
Education
University of California, Los Angeles 2009 — 2013
Bachelor of Sciences, Mathematics and Applied Science - Actuarial Plan
Glendale Community College 2008 — 2009
Baxter Healthcare 2006 - Present
Hospira May 2003 - September 2006
Anthem April 1996 - April 2003
Skills
Clinical Trials, Regulatory Affairs, Regulatory Submissions, Pharmacovigilance, GCP, SOP, FDA, Clinical Development, Medical Devices, Medical Writing, Pharmaceutical Industry, Clinical Research, Oncology
Education
University of Illinois at Chicago 2011 — 2014
Master's degree, Health Informatics
Gustavus Adolphus College 1985 — 1989
Bachelor's degree, Registered Nursing/Registered Nurse
AIG February 2015 - Present
ACE Group November 2010 - February 2015
The Calabasas Group, LLC April 2008 - March 2010
Mondial Assistance November 2003 - April 2008
Anthem April 1994 - November 2003
Florida Department of Insurance October 1994 - April 1996
Skills
Underwriting, Insurance, Reinsurance, Health Insurance, Actuarial Science, Risk Management, Accident & Health, Travel Insurance, Affinity Insurance, Financial Valuation, M&A, Leadership, Strategic Planning, Global Management, International..., Portfolio Management, Mathematical Modeling, Workers Compensation..., Compliance Management
Education
Virginia Commonwealth University 2005 — 2007
Masters, Finance
Florida State University 1990 — 1994
Bachelor’s Degree, Mathematics, Insurance, Statistics, Cum Laude
Pathway Toward Progression (PTP) February 2009 - Present
City and County of Denver March 2008 - February 2009
Anthem September 2007 - March 2008
Little Angels of Seeley Daycare agency June 2000 - April 2007
University of Chicago Hospitals July 1995 - May 2000
Skills
Consulting, Public Speaking, Proposal Writing, Staff Development, Private Investigations, Teaching, Government, Nonprofits, Human Resources, Interviews, Leadership Development, Community Outreach, Budgets, Policy, Social Services, Organizational..., Leadership
Education
Governors State University 2003 — 2006
MPA, Public Administration
Wilberforce University 1999 — 2002
Bachelors, Political Science
Olive Harvey College 1995 — 1999
Associate, Criminal Law
Anthem October 2013 - Present
Mckesson September 2008 - October 2013
GEICO May 1998 - May 2001
Skills
HIPAA, Healthcare Information..., Healthcare, EHR, Medical Billing, EMR, Revenue Cycle, Medicare, Medicaid, Hospitals, Medical Terminology, ICD-9, CPT, Healthcare Consulting, Epic Systems, Process Improvement, Accounts Receivable, Customer Service, Strategic Planning
Education
Germanna Community College 1995 — 1996
N/A
Royal Caribbean International August 2015 - Present
Broward Health June 2014 - July 2015
Sacred Heart Health System March 2010 - December 2013
Independent contractor October 2009 - March 2010
WellPoint March 2005 - November 2009
Coldwell Banker Residential Brokerage April 2000 - November 2005
Independent Healthcare Consult April 2001 - September 2002
WellPoint February 1997 - April 2001
Anthem October 1996 - February 1997
Carraway Methodist Hospital August 1994 - October 1996
Skills
ICU, Managed Care, Disease Management, Healthcare Consulting, Nursing Education, Case Management, Patient Advocacy, Patient Outcomes, Patient Reported..., CCM, Utilization Management, Physician Relations, Healthcare Information..., Healthcare improvement, Coaching Staff, Written & Oral..., Transitional Care, Long Term Acute Care, Policy Writing, Healthcare Management, EMR Training, Reporting & Analysis, Operations Management, Project Management, Process Improvement, Patient Education, Clinical Research, Training
Education
University of Alabama 2013 — 2016
Master's Degree of Nursing, Nursing / Managed care
Shelton State Community College 1989 — 1992
Associate's degree, Registered Nursing/Registered Nurse
Faulkner University 1990 — 1991
Acedemics
Jefferson State Community College 1990 — 1991
General Studies
Blue Shield of California April 2012 - Present
Anthem May 2011 - April 2012
Anthem January 2009 - May 2011
American Airlines November 1989 - May 2000
Skills
Analysis, Underwriting, Insurance, Strategy, Financial Risk, Health Insurance, Claim, Actuarial Science, Employee Benefits, Risk Management, Process Improvement, Accounting, Medicare, Managed Care, Brokers
Education
Georgia Southwestern State University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Accounting, 3.0
The Ohio State University 2001 — 2004
Bachelor's Degree, Economics, 3.27
SmartIT (Staffing & Solutions) September 2014 - Present
Hologic, Inc. April 2007 - December 2013
Independent Consulting January 2005 - April 2007
IT Spire May 2004 - October 2004
Independent Consulting May 2003 - April 2004
Solution Technology, Inc. January 1998 - April 2003
Anthem September 1993 - January 1998
Melvin Simon & Associates/Simon Property Group December 1988 - February 1993
Skills
Troubleshooting, Integration, Project Management, Servers, Medical Devices, Cross-functional Team..., Process Improvement, System Administration, Strategic Planning, Manufacturing, Team Building, Program Management, Business Analysis, Microsoft Office, Group Policy, Active Directory, Microsoft Technologies, Customer Service, Project Rollouts, Windows Firewall, Microsoft ForeFront, Windows Operating..., Data Center, Information Technology, Windows, Networking, Disaster Recovery, Leadership, Windows 7, Technical Support, SharePoint, Vendor Management, Forefront
Education
Florida Institute of Technology
Syracuse University
B.S.
SAI Global February 2012 - Present
Monster April 2004 - February 2012
Blackthorne Media 2002 - 2008
Anthem September 2003 - March 2004
InSight Telecommunications August 2000 - October 2002
Skills
Client Services, Needs Analysis, Process Improvement, Instructional Design, Content Development, Training Skills, Consultative Selling, Technical Writing, Video Editing, Training Delivery, Training, Instructor-led Training, Financial Services, SharePoint, E-Learning, Analysis, Management, Workshop Facilitation, Selling, Captivate, Salesforce.com, Account Management, Software Documentation, Networking, CRM, Customer Satisfaction, Time Management
Education
University of Massachusetts Boston 2007 — 2010
MEd, Education - Instructional Design
Framingham State College 1996 — 2000
BA, Communications - TV/Video Production
Kaiser Permanente August 2011 - Present
Znth Benefits Consulting, Inc. St. Louis MO August 2010 - August 2011
ECI Telecom October 2009 - May 2010
HealthAmerica (Coventry Health Care) August 2007 - September 2009
HighMark Blue Cross & Blue Shield June 2005 - August 2007
Anthem February 2000 - May 2005
Community Health Plan/Heartland Health System March 1998 - February 2000
General American Life Insurance Co November 1994 - February 1998
Skills
Analysis, Employee Benefits, Health Insurance, Underwriting, Insurance, Leadership, Training, Benefits Administration, Term Life Insurance, Process Improvement, Financial Analysis, Software Documentation, Disability Insurance, Accounting, Life Insurance, Risk Management, Medicare, Brokers, Health Savings Accounts
Education
La Roche College 2007 — 2010
Master of Science, Human Resource Management
Fontbonne University
MST, Taxation
Saint Louis University
MBA, Accounting
University of Missouri-Saint Louis
B.S.B.A., Finance/Economics
Anthem January 2013 - Present
Anthem, Inc. July 2010 - January 2013
WellPoint March 2010 - July 2010
UnitedHealth Group - Ovations September 2009 - December 2009
UnitedHealth Group - Ovations August 2007 - September 2009
Central Benefits May 2002 - November 2002
Licking Memorial Hospital, Licking Memorial Health Systems March 2001 - March 2002
Community Health Plan of Ohio, Licking Memorial Health Systems September 2000 - March 2001
Central Benefits April 1993 - September 2000
Skills
Employee Training, Case Managment, Business Requirements, Process Improvement, Program Management, Customer Service, Management, Business Analysis, Software Documentation, Project Management, Vendor Management, Employee Benefits, Leadership, Budgets, Training, HIPAA, Healthcare, Insurance, Change Management, Policy, Project Planning, CRM, Start-ups, Medicare, Business Development, Business Process..., Health Insurance, Team Management, Data Analysis, Visio, SDLC, Health Policy, Cross-functional Team..., Analysis, Access, Medicaid, Managed Care, Team Building, Risk Management, Healthcare Information..., Requirements Gathering, Call Centers, Strategy, Healthcare Industry, Interviews, Project Portfolio..., Business Intelligence, Executive Management, Case Management, Management Consulting
Education
Franklin University 2002 — 2004
MBA, Entrepreneurship
The Ohio State University
BA, Political Science
Utica High School
College/University Preparatory and Advanced High School/Secondary Diploma Program
Anthem March 2015 - Present
SCAN Health Plan January 2013 - September 2014
Towers Watson May 2010 - December 2012
WellPoint June 2008 - March 2010
Contingent Quantities Consulting December 2007 - June 2008
Mercer Human Resource Consulting June 2006 - December 2006
Georgia Perimeter College September 2005 - April 2006
United States Air Force October 2002 - November 2004
Skills
Actuarial Science, Health Insurance, Employee Benefits, Microsoft Suites, VBA, SQL, Microsoft Excel, Data Analysis, Access, Insurance, Training, Analytics, Project Management, Financial Analysis
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2008
MS, Actuarial Science
Georgia Institute of Technology 1998 — 2002
BS, Computer Science
BlueCross BlueShield of South Carolina January 2014 - Present
BlueCross BlueShield of South Carolina September 2009 - Present
BCBSNC April 2007 - September 2009
Anthem 2003 - 2007
Anthem 2003 - 2007
Skills
Employee Benefits, Insurance, Cross-functional Team..., Employee Relations, Team Building, Product Development, Performance Management, Project Management, Strategic Planning, Budgets, Sales Management, Negotiation, Marketing Strategy, Health Insurance
Education
Hampden-Sydney College 1995 — 1999
Bachelor of Science, with honors, Applied Math and Economics
North Carolina School of Science and Math 1993 — 1995
HS Diploma, General
Avnet July 1998 - Present
Avnet Electronics 1998 - Present
Anthem 1994 - 1998
Education
Gustavus Adolphus College 1989 — 1993
English / Communications
Anthem April 2011 - Present
Anthem BCBS of CO April 2011 - Present
Anthem Blue Cross Blue Shield of CO May 2009 - April 2011
Anthem Blue Cross Blue Shield of CO May 2009 - April 2011
Anthem Blue Cross and Blue Shield June 2008 - September 2009
Anthem Blue Cross Blue Shield of CO February 2007 - December 2008
Blue Cross of CA January 1998 - January 2002
Prudential Health Insurance September 1997 - November 1998
Zonni, Ginoccio & Taylor April 1996 - May 1997
Skills
Training
Education
Los Angeles Pierce College
Bachelor of Science, Business Management
University of Phoenix 2005 — 2008
BS, Business, 3.85
Pierce College 2002 — 2004
English, 4.0
Glendale Career College
Liberal Arts 2002, 2005
Rockland Community College 1991 — 1992
English, Liberal Arts
University of Phoenix- Colorado
Anthem December 2013 - Present
U.S. Senate Committee on the Judiciary August 2011 - December 2013
Sidley Austin LLP December 2010 - August 2011
House Committee on Energy and Commerce August 2009 - November 2010
Rep. Stupak 2006 - November 2010
U.S. House of Representatives 2006 - November 2010
Rep. Jim Davis 2002 - 2006
Skills
Public Policy, Policy Analysis, Government, Politics, Legislation, Coalitions, Political Campaigns, Strategic Communications, Grassroots, Policy, Nonprofits, Legislative Relations
Education
Florida State University 1998 — 2002
Florida Blue August 2012 - September 2014
Florida Blue April 2012 - September 2014
BlueCross Blueshield of FL September 2004 - September 2014
Humana February 1996 - February 2004
Humana 2002 - 2004
Anthem 1995 - 1996
AvMed 1993 - 1995
Skills
Health Insurance, Insurance, HMO, Managed Care, Medicare, PPO, Network Development, HIPAA, Disease Management, Employee Benefits, Health Savings Accounts, Medicaid, Group Insurance, Brokers, Process Improvement, Disability Insurance, Medicare Part D, Healthcare, Provider Relations, Health Policy, Accident, COBRA, Claim, Dentistry, Health Care Reform, Health Information..., Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Life Insurance, Long-term Care, Pharmacy Benefit..., Physician Relations, Physicians, Sales, Self-funded, Term Life Insurance, Utilization Management, Workers Compensation, Executive Management, Leadership, Business Strategy, Sales Operations, Strategic Planning, Team Building, Strategy, Marketing, Customer Service, Account Management
Education
Georgia Institute of Technology 1989 — 1991
Bachelor's degree, Management- Minor in Economics
Nova Southeastern University 1995 — 1997
MBA, Business
Leadership Florida XXXI
Anthem May 2004 - Present
SSi Consulting 1998 - 2000
Skills
SDLC, SharePoint, Business Analysis, Requirements Gathering, Requirements Analysis, Visio
Education
Franklin University 2007 — 2008
MBA, Finance
The Ohio State University 1991 — 1997
Anthem January 2014 - Present
Anthem July 2011 - January 2014
Anthem January 2007 - June 2011
Anthem July 2005 - December 2006
Anthem January 2002 - July 2005
Anthem April 2000 - January 2002
Fox Graphics April 1996 - November 2001
Anthem January 1993 - January 2000
Jefferson College August 1996 - December 1996
Skills
Direct Marketing, Event Planning, Marketing Strategy, Cross-functional Team..., Marketing, Insurance, Project Management, Strategic Planning, Sales Management, New Business Development, Advertising, Budgets, Marketing Communications, Management, Training, Leadership, Program Management, Sales, Analysis, Project Planning, Negotiation, Customer Service, Corporate Communications, Strategy, Account Management, CRM, B2B, Market Planning, Competitive Analysis, Email Marketing, Direct Mail, Enterprise Software, Marketing Management, Product Marketing
Education
Ferrum College
BS, Marketing and Fashion Merchandising
Grundy Sr. High
Anthem November 2014 - Present
Indiana Wesleyan University 1998 - Present
Jewish Hospital & St. Mary's HealthCare part of KentuckyOne Health, Catholic Health Initiatives September 2013 - October 2014
UofL Health Care, part of KentuckyOne Health, Catholic Health Initiatives August 2012 - September 2013
S. A. Collins & Associates March 2008 - August 2012
American Commercial Lines July 2006 - March 2008
Churchill Downs June 2003 - July 2006
Jillian's Entertainment April 2002 - July 2003
IES 2000 - 2002
Abell Elevator International 1998 - 2000
Skills
Executive Coaching, Leadership, Human Resources, Training, Management, Employee Relations, Organizational..., Policy, Employee Benefits, Team Leadership, Strategy, Performance Management, Personnel Management, Public Speaking, Project Management, Leadership Development, Process Improvement, New Hire Orientations, Recruiting, Team Building, Change Management, Healthcare, Budgets, Time Management, Talent Management, Business Strategy, Employee Engagement, Onboarding, Nursing, Nursing Care, Strategic Planning, Succession Planning, Temporary Placement, HRIS, Talent Acquisition, Career Development, Coaching, Consulting, Benefits Administration, Applicant Tracking...
Education
Spalding University 2010 — 2012
Bachelor of Science (BSc), Registered Nursing/Registered Nurse
Webster University 1999 — 2001
Masters of Arts, Human Resources
Murray State University 1991 — 1995
B.S. Advertising, Advertising, Sociology
Georgia Institute of Technology
Certified OSHA Instructor, Occupational Health & Safety
Anthem
Skills
Health Insurance, Employee Benefits, Customer Service, Leadership, Strategic Planning, Program Management, Account Management, Microsoft Office, Microsoft Excel, Social Media, PowerPoint, Time Management
Education
Fisher College 1976 — 1978
Associate's Degree, Medical/Clinical Assistant
Winchester High School
Anthem July 2013 - September 2013
Humana December 2012 - March 2013
Maryhurst September 2007 - July 2012
Skills
Microsoft Office, Social Services, Crisis Intervention, Microsoft Word, Case Managment, Program Development, Motivational..., Staff Supervision, PowerPoint, Group Therapy, Community Outreach, Volunteer Management, Mental Health Counseling
Education
Galen College of Nursing 2014 — 2015
Practical Nursing, Vocational Nursing and Nursing Assistants
University of Louisville 2002 — 2007
Bachelor of Arts (BA), Fine and Studio Arts
Oldham County High School 1998 — 2002
Anthem January 2005 - Present
Education
Granite State College 2008 — 2013
Bachelor’s Degree, Behavioral Sciences
Anthem August 2009 - Present
Barnes & Noble May 1997 - March 2002
Education
Florida State University 2000 — 2003
MM, Music Therapy
University of New Orleans 1997 — 1999
BA, Music
Sweet Briar College 1993 — 1997
BS, Biology
Missouri State University
BS, Dietetics
Golden Outlook Insurance Services May 2015 - Present
Anthem, Inc. June 1986 - April 2015
Anthem January 2006 - December 2008
Blue Cross of California April 2004 - December 2005
Blue Cross of California March 1998 - March 2004
Blue Cross of California April 1996 - February 1998
Skills
Sales and Relationship..., Creativity and..., Team Leadership and..., Technology for Sales..., Change Management /..., Multi-site Business..., P&L / Budget Management, Coaching and Role..., Influencing the Sales..., Results-Focused Problem..., Public Speaking, Technology, Problem Solving, Innovation, Inter-personal, Sales, Leadership, New Business Development, Coaching, Team Building, Health Insurance, Change Management, Team Leadership, Sales Management, Management, Employee Benefits, Time Management, Competitive Analysis, Sales Process, PPO, Insurance, Account Management, Healthcare, Healthcare Industry, Health Care Reform
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2002
MBA, Business Administration and Management, General
Florida Atlantic University 1980 — 1983
Bachelor's degree, Business Administration and Management, General
La Salle Institute 1974 — 1978
High School Diploma
Anthem February 2009 - Present
MeadWestvaco February 2007 - October 2008
Connectool, Inc. 2006 - 2006
Evonik Goldschmidt formerly Goldschmidt Chemical Corporation 1995 - 2005
Education
Gibbs College 1994 — 1995
Certified Administrative Assistant, Business Administration
Norwalk Community College 1987 — 1989
Business Administration
GHS 1984 — 1986
SLS April 2012 - Present
Staffing Now April 2012 - Present
Real Estate Personal March 2012 - April 2012
Anthem June 2011 - November 2011
PrideStaff March 2011 - May 2011
Intellisource at Crocs June 2010 - December 2010
Dish Network August 2009 - April 2010
EDS an HP Company July 2008 - May 2009
Payless Shoe Source November 2005 - March 2009
Arbor Lakes Apartments April 2008 - September 2008
Skills
Customer Service, Data Entry, Microsoft Excel, Invoicing, Sales, PowerPoint, Loans, Credit, Retail, Time Management, Team Building
Education
Front Range Community College 2009 — 2012
Elementary Education, Accounting
Madison Area Technical College 2006 — 2009
General Studies
Front Range Community College
of Bachelor's Degree, Elementary Education and Certificate of Accounting
Madison Area Technical College
Associates Degree, General Studies and Journalism
River Valley High School
Philips Healthcare January 2007 - Present
Rockwell Automation April 2004 - December 2006
Anthem March 2005 - March 2006
Philips Health Systems July 2002 - July 2003
CoreMedical Group March 2001 - April 2002
NaviSite April 1999 - March 2000
Skills
Healthcare, Product Management, Hospitals, Cross-functional Team..., Process Improvement, Product Launch, Medical Devices, Cardiology, PACS
Education
Fisher College 1993 — 1994
Medical Administrative/Executive Assistant and Medical Secretary
Greenfield Community College 1985 — 1986
Business Administration and Management, General
Anthem May 2015 - Present
EmblemHealth May 2013 - May 2015
Quest Diagnostics June 2012 - May 2013
Thomson Reuters April 2005 - May 2012
FactSet Research Systems October 2004 - April 2005
Thomson Reuters May 2003 - October 2004
Morgan Stanley January 2002 - May 2003
Skills
Mergers, Financial Modeling, Due Diligence, Team Leadership, Leadership Development, Strategic Consulting, Corporate Finance, Financial Analysis, Financial Reporting, Business Strategy, Hyperion Reports, Cognos, Corporate Budgeting, Forecasting, Portfolio Management, Financial Markets, Equities, Investment Banking, Capital Markets, Valuation, Equity Research, Strategic Financial..., Emerging Markets, PeopleSoft, Hedge Funds, Analysis, Mergers & Acquisitions, Private Equity, Competitive Analysis, Bloomberg
Education
Fordham University - Graduate School of Business Administration 2009 — 2012
MBA, Corporate Finance
Fordham University 1999 — 2003
Bachelors Degree, Finance
Mercer October 2014 - Present
HPCain Consulting, LLC January 2012 - October 2014
Advocate Financial Group, LLC October 2008 - December 2011
Frazier Cain, LLC March 2002 - October 2008
Anthem February 1999 - March 2002
Anthem January 1996 - February 1999
Anthem March 1995 - January 1996
Wexford Plantation September 1992 - October 1994
Skills
Educating Brokers on..., Educating Brokers on..., Affordable Solutions..., Creative Solutions to..., Disability/Income..., Creative Solutions for..., Public Speaking, Strategic Planning, Critical Illness..., Disability Insurance, Specialty / Niche..., Life Insurance, Health Savings Accounts, Health Insurance, PPACA..., Brokers, Employee Benefits, Health Care Reform, Insurance, Critical Illness, Medicare, Sales, Accident, Retirement, Long-term Care, Term Life Insurance, COBRA, Long Term Care Insurance, Training, Managed Care, Medicare Part D, Healthcare Industry, Insurance Brokerage, Group Insurance, Underwriting
Education
Georgia State University
B.S., Psychology
University of Maryland College Park
English, Psychology
Anthem June 2013 - Present
Anthem 2007 - June 2013
Consumers Energy 1998 - 2007
National City Bank 1995 - 1998
Skills
Banking, Financial Analysis, Risk Management, Financial Modeling, Cash Management, Treasury Management, Cash Flow, Cash Flow Forecasting, Forecasting, Process Improvement, Liquidity Management, Account Reconciliation, Corporate Finance, Financial Risk, Financial Reporting, Treasury Workstations, Investments, FX, Analysis, Bank Relationship..., Hedging, Budgeting, Portfolio Management, Accounting, Risk, Negotiation, Microsoft Office, Excel, SOX, Certified Treasury..., Treasury Services, Global Cash Management, Cash-flow Management, Project Planning, ACH, NACHA, Bank Portals, Credit Card Transaction..., Cash Pool, Treasury, Finance, Payments, Internal Controls, Credit Cards, Cash, Management, Sarbanes-Oxley Act
Education
Western Michigan University 1991 — 1994
MBA, Finance
Grand Valley State University 1986 — 1990
BBA, Management
Grand Valley State University 1986 — 1990
BBA, Management
Anthem January 2007 - Present
Anthem February 2006 - Present
Skills
Utilization Management, Certified Case Manager, Utilization Review, Case Managment, Disease Management, Medical Case Management, Health Insurance, Managed Care, Case Management, Workers Compensation
Education
Fontbonne University 2009 — 2011
BBA, business
Lutheran Medical Center School of Nursing 1997 — 1998
diploma, nursing, nursing
Anthem August 2013 - Present
Amerigroup April 2006 - August 2013
Abbey Delray South May 2002 - November 2004
Skills
Healthcare, Medicare, Nursing, HIPAA, Health Insurance, Recruiting, Long-term Care, Managed Care, Elder Care, Physicians, Healthcare Consulting, Healthcare Industry, Home Care, Medicaid
Education
Kaplan University 2010 — 2011
Masters, Health Care Administration
Florida Atlantic University 1997 — 1999
BA, Psychology
Anthem February 2011 - Present
BioScrip September 2001 - February 2010
BioScrip 2001 - 2010
Medco 1996 - 2001
Skills
PBM, Managed Care, Disease Management, Healthcare, Utilization Management, Employee Benefits, Contract Negotiation, Plan Implementation
Education
Franklin University 1996 — 2000
B.B.A., Business Administration
Anthem August 2013 - July 2015
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word
Education
Georgia Perimeter College
Georgia State University - J. Mack Robinson College of Business
Business Administration and Management, General
Florida Blue December 2007 - May 2014
RJ Wilson of Md November 2006 - June 2007
Anthem April 2004 - November 2006
Cobalt BCBS February 2003 - April 2004
Cigna July 1998 - February 2003
Skills
General Insurance, Casualty, Insurance, Reinsurance, Underwriting, Health Insurance, Claim, Commercial Insurance, Commercial Lines, Property & Casualty...
Education
Forsyth Technical Community College
Anthem October 1989 - Present
Education
George Mason University 1984 — 1990
B.A., Psychology
Anthem September 2012 - Present
Education
Front Range Community College
Business Administration and Management, General
Trusted Business Brokers June 2006 - Present
Black Bear Wines & Spirits May 2006 - February 2015
Anthem April 1998 - November 2005
Skills
Presidents Club, CEOs, HIPAA, Business Acquisition, Successful Business..., Business Owner Planning, Wine, Wine Sales, Wine & Spirits Industry, Entrepreneurship, Sole Proprietors, Management, 837I, 837P, Certified Novell..., Profit & Loss Management, Gross Profit, Gross Margin, Gross Profit Analysis, QuickBooks, Spreadsheets, Legal Writing, Technical Writing, Tax Returns
Education
Grand Canyon University 2010 — 2013
Bachelor's Degree, Criminalistics and Criminal Science, 3.9
Quinnipiac University School of Law 2003 — 2006
Computer/Information Technology Administration and Management & Criminology, 3.5
Gateway Community and Technical College 1997 — 2001
Associate's Degree, Computer Science, 3.3
Open Hearts PCH January 2010 - Present
Anthem August 1999 - Present
Tenet Healthcare: South Fulton Medical Center June 1993 - July 1999
Skills
Process Improvement, Training, Leadership, Coaching, Medicaid, Business Analysis, Team Building, Medicare, Strategic Planning, Managed Care, Disease Management, Customer Service, Program Development, Budgets, Leadership Development, Management, Public Speaking, Microsoft Excel, Staff Development, Health Policy
Education
Mercer University 2006 — 2011
Master of Science, Mental Health Counseling
Mercer University - Stetson School of Business and Economics 1996 — 1998
Master of Science, Health Care Administration
Georgia State University 1982 — 1990
Bachelor of Science, Exercise Science
Anthem January 2014 - Present
Anthem May 2008 - January 2014
Skills
Health Insurance, Insurance, Claim, Employee Benefits, Life Insurance, Underwriting, Disability Insurance, HIPAA, Property & Casualty..., Brokers, General Insurance, Health Policy, Disease Management, Healthcare Industry, Nursing, Process Improvement
Education
Certified Case Manager
Franklin University
BSN, Nursing
Wellpoint Anthem 2013 - 2014
Wellpoint Anthem 2013 - 2014
Anthem 2012 - 2013
WellPoint March 2011 - October 2012
Blue Cross Blue Shield of Missouri January 2010 - April 2012
WellPoint May 2009 - June 2010
WellPoint November 1997 - May 2009
Skills
Data Warehousing, Change Management, Databases, Health Insurance, Insurance, Medicare, Managed Care, Process Improvement, Business Analysis, Business Process..., SDLC, Vendor Management, Requirements Gathering, PMP, Visio, Program Management
Education
Greenville College
Organizational Leadership
Anthem May 1996 - Present
Front Range Cancer Specialists September 2006 - May 2007
Black Eyed Pea Resturant June 1994 - May 1996
Skills
Health Insurance, Insurance, Disability Insurance, Employee Benefits, Medicare, Claim, Managed Care, Commercial Insurance
Education
Front Range Community College 2006 — 2013
Associate of Arts and Sciences (AAS), Accounting
IBMC 1994 — 1996
Medical Assistant, Diploma
UnitedHealth Group June 2015 - Present
Anthem May 2004 - June 2015
Pepperdine University September 2011 - December 2011
United States Attorney's Office May 1991 - May 2004
Skills
Private Investigations, Health Insurance, Fraud, Insurance, Medicare, Claim, Data Mining, Litigation, Internal Investigations, Health Care Fraud, Healthcare, Managed Care, Healthcare Industry, Provider Relations, HIPAA, Medicaid, Utilization Management, Auditing, Medicare Part D, Investigation Management, PPO, Fraud Detection, HMO, Certified Fraud Examiner, Health Policy
Education
Georgetown University
Bachelor’s Degree, magna cum laude
UCLA School of Law
Juris Doctor (J.D.)
Anthem May 2015 - Present
State of Maine September 2013 - January 2015
MaineHealth October 2012 - September 2013
Petruccelli, Martin & Haddow July 2012 - August 2012
Law Firm of Bendett & McHugh April 2011 - December 2011
PPP Publishing April 2002 - September 2004
Wright Express April 2000 - April 2002
IDEXX Laboratories April 1992 - April 2000
DeLorme June 1987 - June 1989
Skills
Marketing Communications, Graphic design, Graphic software, Microsoft Office, Legal Support, Translation Services, Project Management, Administrative..., ProLaw, Organization, Graphic Design, Translation, Legal Assistance, Legal Writing, Marketing, Corporate Law
Education
Franklin Pierce University
BA, Graphic Communication, Concentration in Business
Kaplan University
Associate's Degree, Paralegal Studies
University of Southern Maine - School of Business
Graduate course in Business Law & Ethics
Assurant Employee Benefits February 2015 - Present
Humana December 2013 - Present
Anthem July 1997 - December 2013
Colonial Life & Accident January 1995 - July 1997
Skills
Health Insurance, Employee Benefits, Dental Insurance, Life Insurance, Disability Insurance, Vision Insurance, Health Savings Accounts, Insurance, Managed Care, Underwriting, Sales, Term Life Insurance, Workers Compensation, Brokers, Strategic Planning, Property & Casualty..., HMO, Health Policy, Medicaid
Education
Hampden-Sydney College 1988 — 1992
Bachelor of Science (BS), History
New Hampton School 1987 — 1988
Anthem June 2013 - Present
New York State Department of Taxation and Finance January 2010 - May 2013
Medicaid Fraud Control Unit, Office of New York Attorney General August 1999 - January 2010
Queens County Disrict Attorney May 1990 - July 1999
Skills
White collar crime..., Litigation, White Collar Criminal..., Fraud, Internal Investigations, Private Investigations, Criminal Investigations, Investigation, Legal Research, Evidence, Mediation, Litigation Support, Enforcement, Appeals, Criminal Law, Civil Litigation
Education
Georgetown University Law Center
Master of Laws (LL.M.)
Melcher & Prescott Insurance July 2003 - Present
Anthem December 1990 - June 2003
Skills
Insurance, Customer Service, Sales, Underwriting, Health Insurance, Disability Insurance, Account Management, Managed Care, Life Insurance, Brokers, Employee Benefits
Education
Southern NH University 1998 — 2000
MBA, Business
Franklin Pierce College 1996 — 1998
BS, Business Marketing
New Hampshire Technical Institute
AS, Business Management
Royal Oaks Lifecare August 2007 - Present
Anthem November 2005 - July 2007
Skills
Administration Assistant, Customer Service, CNA
Education
Glendale Community College
Chase Paymentech May 2013 - Present
Royal Oaks Lifecare August 2007 - May 2013
Anthem November 2005 - July 2007
getCare March 2004 - October 2005
Skills
Administrative Support, Customer Service, CNA, Leadership, Healthcare, Management, Microsoft Excel, Microsoft Office, Budgets, Process Scheduler, Research, Teamwork, Analysis, Invoicing, Call Centers, Quality Assurance, Cpr Certified, Community Outreach, Administrative...
Education
Glendale Community College 2010 — 2012
Anthem Portfolio DirectorWellPointJanuary 2012 - February 2014
CapTech 1997 - 2003
American Management Systems (AMS) 1994 - 1997
Perspective Technology 1993 - 1994
Accenture 1988 - 1993
Skills
SDLC, Vendor Management, Project Portfolio..., Business Analysis, Requirements Gathering, Process Improvement, IT Strategy, PMO, Program Management, Business Intelligence, Health Insurance, Requirements Analysis, Resource Management, Insurance, Visio, Data Analysis, Project Management, Data Warehousing, Business Process..., Leadership
Education
George Mason University 1983 — 1987
BS, School of Business -- Quantitative Analysis, Information Resource Management
nora systems, Inc. August 2015 - Present
Masimo Semiconductor January 2015 - June 2015
BAE Systems March 2014 - March 2014
Anthem February 2014 - February 2014
Balance Staffing August 2013 - September 2013
Fidelity Investments March 2013 - May 2013
Siemens Industry US January 2013 - March 2013
Fidelity Investments November 2012 - December 2012
Safran MorphoTrust USA April 2011 - April 2012
Aware, Inc. January 2005 - June 2010
Skills
Accounts Payable, Great Plains Software, Oracle, SAP, General Ledger, Account Reconciliation, EDI Billing Specialist, Financial Reporting, Microsoft Excel, Accruals, Microsoft Dynamics, Auditory Processing, Outlook, Internal Audit, Microsoft Office, Process Improvement, Microsoft Dynamics GP
Education
Franklin Pierce University
Bachelor of Science (BS), Management of Computer Information Systems
City of Columbus ~ Division of Police March 2013 - Present
Anthem Blue Cross March 2009 - March 2013
Anthem 2005 - 2009
Anthem 2003 - 2005
Skills
Leadership/Motivation/Te..., Business Operations..., Strong Research &..., Program Operations and..., Business & Resource..., Communication and..., Consulting, Complex Project and..., Financial and..., Administrative Support..., Customer Support, Management, Cross-functional Team..., Software Documentation, Analysis
Education
Franklin University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Franklin University 2003 — 2007
Bachelor of Science (B.S.), Accounting and Business Administration
Anthem October 1988 - Present
Robinson's Department Store November 1987 - October 1988
Miller & Rhoads October 1982 - October 1987
Skills
Health Insurance, Accounting, General Ledger, Account Reconciliation, Experienced Business...
Education
Ferris State University 1976 — 1980
BS, Accounting
Union High School 1973 — 1976
high school diploma, general
Anthem 2001 - February 2013
Anthem June 1998 - April 2001
Elliot Hospital June 1992 - June 1998
Skills
Benefits Administration, General Ledger, Budget Process, Payroll, Tax Preparation, Accounts Payable, Accounts Receivable, Health Insurance, Medical Underwriting
Education
Granite State College 2006 — 2014
Human Resources Management/Personnel Administration, General
New Hampshire Technical Institute 1981 — 1983
Associate's degree, Accounting
Anthem 2001 - 2012
First Interstate Bank January 1993 - July 1995
Skills
Accurate Data Entry, Healthcare Benefits...
Education
Far Eastern University 1972 — 1975
High School
Anthem September 2008 - Present
Windsor House Inc. August 2002 - September 2008
Skills
Healthcare, Medicare, Healthcare Management, Managed Care, Health Insurance, Healthcare Information..., HIPAA
Education
Gannon University 1994 — 1997
Associate's degree, Registered Nursing/Registered Nurse
Jefferson County Public Schools May 2012 - June 2014
Louisville and S. Indiana Bridges Authority May 2010 - May 2012
Anthem May 2005 - February 2009
Louisville Medical Center Development Corporation August 1998 - May 2005
Jewish Hospital & St. Mary's HealthCare May 1997 - August 1998
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Public Relations, internal communications, community relations, media coaching and prep, volunteer management, Crisis Communications, Fundraising, program development, Community Development, public speaking, Integrated Marketing..., Leadership Development, event planning
Education
University of Missouri-Columbia 1992 — 1994
Master's Degree, Journalism, Summa Cum Laude
Grambling State University 1988 — 1992
Bachelor's Degree, Broadcast Journalism, Magnum Cum Laude