Anthem Company
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Anthem Employees
Anthem October 2014 - January 2015
Bloom Health July 2013 - June 2014
Chipotle March 2012 - April 2013
Chipotle Mexican Grill 2012 - 2013
PetSmart August 2009 - April 2010
Education
Ivy Tech Community College
Mary Kay Inc. April 2012 - Present
Anthem September 2007 - Present
Marion Superior Courts June 2001 - August 2007
Marion County Clerk's Office August 1997 - November 1999
Skills
Training, Call Centers, Insurance, Mentoring, Customer Service, Supervisory Skills, Medical Terminology, Microsoft Office, Court Proceedings, Court Cases, Office Management, Genesys, Service Levels, Training & Development, Training Material, Claim, Medicare, Team Building, Beauty Industry, Health Insurance, Policy, Employee Benefits, Public Speaking, Sales, Process Improvement, Skin Care, Management, Event Planning, Coaching, Nonprofits, Strategic Planning, Leadership
Education
Indiana Wesleyan University 2011 — 2012
Religion/Religious Studies
Indiana Wesleyan University 2010 — 2012
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Indiana Wesleyan University 2004 — 2006
Associate of Science (AS), Business Administration and Management, General
Nemours April 2013 - Present
Henry Ford Health System April 2011 - March 2013
Affiliated Computer Services/Medco November 2009 - March 2011
Premier Residental Interior Design January 2006 - March 2011
Bankers Conseco Life Insurance Company August 2006 - June 2009
Anthem August 1999 - June 2006
Blue Cross Blue Shield of Michigan November 1997 - June 1999
Skills
Social Media Marketing, Customer Service, Promotions, Small Business, Medicare, Health Insurance, Hospitals, Medical Terminology, Medical Billing, HIPAA, Claims Management, Interior Design, Home Staging, Claims Resolution, Denials, Customer Satisfaction, ICD-9, Coordination of Benefits, Medicaid, CPT, Long-term Care, AS400 system, Epic Systems, Microsoft Office, Communication Skills, Lotus Notes, AutoCAD, Problem Solving, Weight Loss, Social Networking, Leadership, Event Planning, Strategic Planning, Coaching, Coffee, Food, Fundraising, Insurance, Leadership Development, Specialty Coffee, Training
Education
Ivy Tech Community College 2002 — 2009
Associate of Arts (AA), Interior Design, 3.5
Ivy Tech Community College 2002 — 2005
Associate's Degree, Business Administration and Management, General, 3.6
Cooley High 1979 — 1983
Diploma, General Studies
One Karma Publishing 2013 - Present
Chic Elegance Event Planning 2012 - Present
Anthem August 2010 - Present
PrecisionRX June 2007 - December 2010
PrecisionRx 2008 - 2010
Skills
Customer Service, Training, Strategic Planning, Cross-functional Team..., Published Author, Event Planning, event pl, author, Social Networking, Public Speaking, Team Leadership, Nonprofits, Coaching, Fundraising, Leadership Development, Process Improvement, Business Analysis, Leadership
Education
Arsenal Technical High School
Indiana Wesleyan University
WellPoint August 2013 - Present
Anthem June 2009 - August 2013
Skills
Sales, Healthcare, Account Management, Customer Service, New Business Development, Commercial Insurance, Sales Management, Leadership, Team Building, Strategic Planning, Health Insurance
Education
Ivy Tech Community College 2002 — 2006
Business Administration, Management and Operations
Genworth July 2015 - Present
Genworth Financial February 2014 - July 2015
Genworth Financial May 2013 - February 2014
Genworth Financial September 2012 - May 2013
Anthem January 2007 - August 2009
Skills
Citrix, Executive Support, Microsoft Certified..., Remote Desktop, Active Directory, Windows 7, Windows Server, Symantec Endpoint..., Microsoft Exchange, iPhone Support, Virus Removal, Outlook, Internet Explorer, Windows 8, Office 365, Airwatch MDM, Wireless Networking, Project Management, Windows, SCCM, Windows Services, Apple, iPhone, Malware Analysis, VPN, Cisco VPN, A+ Certified, Security+, Network+, Encryption, C-Level Executive..., Mac OS, Hyper-V, Software Documentation
Education
J Sargeant Reynolds Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Microcomputer Application Support
Anthem September 2011 - Present
Ascension Health March 2011 - September 2011
Indiana University Health July 2010 - March 2011
Indiana Members CU May 2006 - July 2010
Purdue Employees FCU July 2003 - May 2006
Profed FCU June 2001 - June 2003
Skills
Healthcare, Customer Service, Process Improvement, Contract Management, Budget, Budgets, Strategic Sourcing, Change Management, Vendor Management, Program Management, Cross-functional Team..., Leadership, Performance Management, Business Process..., Contract Negotiation, Management, Team Building
Education
Indiana Wesleyan University 2010 — 2012
Masters of Science, Management; Human Resources
Purdue University 2003 — 2006
Bachelor, Public Relations and Rhetorical Advocacy
New Leaf Counseling September 2012 - Present
Anthem August 2007 - April 2015
Individual Care Center February 2007 - August 2012
Forensic & Mental Health Services 2006 - 2007
Magellan Behavioral Health 2004 - 2006
Skills
Self Empowerment, Personal Development, Relationship Counseling, Life Coaching, Divorce, Life Transitions, Anxiety Management, Stress Management, Treatment of depression, Couples, Psychotherapy, Family Therapy, Mental Health Counseling, Behavioral Health, Clinical, Managed Care, Treatment, Counseling Psychology, Psychology, Self-esteem, Therapists, french, Stress, Healthcare, Determination to Succeed, French
Education
Xavier University 1996 — 1999
Master of Education (M.Ed.), Agency and Community Counseling
James Madison University 1985 — 1989
Bachelor of Arts (B.A.), Psychology
Anthem January 2014 - Present
Anthem October 2007 - January 2014
J. Alexander's Restaurants 1999 - 2007
Quality Dining, Inc. 1994 - 1999
Skills
Customer Oriented, Insurance, Sales, Management, Health Insurance, Life Insurance, Account Management, Customer Service, Direct Sales, Employee Benefits, Sales Management, Term Life Insurance
Education
University of Toledo 1993 — 1997
Bachelor's degree, Elementary Education and Teaching
Indiana Wesleyan University
Bachelor's degree program, Business Administration and Management, General
Sysco Corporation April 2013 - January 2014
Sysco Corporation April 2010 - April 2013
Sysco Food Services of Indianapolis August 2007 - April 2010
Jeco Plastic Products May 1999 - July 2007
Anthem 1985 - 1998
Skills
Customer Service, Forecasting, Financial Analysis, Income Statement, SAP, Controllership Functions, Microsoft Office, Pricing
Education
Indiana Wesleyan University 1991 — 1993
Bachelor's degree, Accounting and Business/Management
University of Indianapolis 1986 — 1989
Cisco January 2013 - Present
CompuCom May 2011 - Present
Genworth Financial August 2010 - January 2011
SunTrust Bank May 2010 - July 2010
Anthem February 2009 - July 2010
Bank of America 2007 - 2009
Skills
Troubleshooting, Technical Support, Help Desk Support, Windows 7, Cisco Technologies, Active Directory, Call Centers, VMware, Microsoft Office, Windows Server, Hardware, Customer Service, ITIL, Windows XP, Servers, Windows, Access, Cloud Computing, Blackberry, Customer Experience, WebEx, Android, Personal Banking, Retail, Oracle, Jabber, Windows XP Pro, Customer Satisfaction, iOS, BMC Remedy, CompTIA Security+, CompTIA A+, CompTIA Network+, Parent-Teacher...
Education
North Carolina State University 2015 — 2015
CompTIA Certifications
ITT Technical Institute-Richmond 2007 — 2009
Associate of Applied Science, Computer Systems Networking and Telecommunications, 2 years
Brookville High School 2000 — 2004
High School Diploma : Honors Level, Public Education
Anthem January 1989 - Present
St. Anthony's Denver CO 1975 - 1985
Skills
Hospitals, Medical Records, Medicine, CPT, Insurance, Policy, Nursing, Healthcare, Healthcare Management, Managed Care, Utilization Management, Disease Management, HIPAA, Acute Care, Critical Care
Education
Metropolitan State College of Denver 1975 — 1979
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Jewish Hospital College of Nursing and Allied Health
Nursing Diploma
Oracle September 2013 - Present
Skechers November 2009 - September 2013
Ariba June 2009 - October 2009
University of Texas Health Science Center at Tyler April 2008 - June 2009
EZCORP September 2007 - April 2008
BearingPoint July 2006 - September 2007
Progressive Insurance March 2006 - July 2006
UTMB November 2005 - March 2006
Anthem September 2005 - November 2005
WellPoint May 2005 - August 2005
Skills
PeopleSoft, Visio, Software Documentation, Financials, Analysis, Consulting, Information Technology, Accounts Payable, Accounts Receivable, Personnel Management, Invoicing, CRM, Finance, Software Project..., Training, Leadership, Program Management, Oracle E-Business Suite, Databases
Education
Jawaharlal Nehru Technological University
Bachelor's degree, Electrical, Electronics and Communications Engineering
Anthem January 2013 - Present
WellPoint, Inc. February 2009 - December 2012
WellPoint, Inc. May 2008 - February 2010
WellPoint June 2005 - May 2008
Anthem Blue Cross & Shield February 1998 - June 2005
Skills
Process Improvement, Vendor Management, Data Analysis, Health Insurance, Onboarding, Six Sigma, Business Analysis, Employee Relations, SDLC, Business Process..., Performance Management, Change Management, Process Engineering, Project Management, Healthcare, Program Management, Leadership Development, Employee Benefits, Management Consulting, Customer Service, PeopleSoft, Insurance, Metrics, Medicare, Quality Assurance, Management, Recruiting, Human Resources, Training
Education
Indiana Wesleyan University 2012 — 2014
Masters Business Administration, Healthcare Management
Indiana University at Indianapolis, Kelley School of Business 2006 — 2011
Bachelor of Science (B.S.), Business Administration, Management and Operations
Roncalli High School 1983 — 1986
High School Diploma, High School/Secondary Diplomas and Certificates
Cincinnati Children’s Hospital Medical Center January 2009 - Present
Anthem January 2007 - November 2007
Medco January 2006 - January 2007
Skills
Hospitals, Healthcare, Epic Systems, Healthcare Management, Healthcare Information..., Medical Terminology, Patient Safety, HIPAA, Inpatient, Customer Service, Data Entry, Utilization Review, Records Management, EMR
Education
Indiana Wesleyan University 2007 — 2012
Bachelor of Science (BS), Business Administration and Management, General, 3.9
Colerain Senior High School 1996 — 2000
High School Diploma
Anthem November 2014 - Present
Volunteers of America June 2013 - Present
Skills
Medicine, Case Management, Social Services, Crisis Intervention, Mental Health, Motivational..., Group Therapy, Adolescents, Mental Health Counseling, Behavioral Health, Psychotherapy, Program Development, Co-occurring Disorders
Education
University of Louisville 2008 — 2011
Masters, Social Work
Jefferson Community College 2005 — 2008
Associate's degree, Human Services, General
PwC July 2007 - Present
Anthem May 2004 - August 2006
Skills
Assurance, CISA, Financial Risk, Risk Assessment, Financial Audits, Internal Controls, Business Process, SAS70, IT Audit, ITGC, COSO, Auditing, Internal Audit, Risk Management, Costpoint, Hyperion Enterprise, SAP, CPA, Internal Compliance, SSAE16, SOX 404, Process Optimization, Government Contracting, SDLC, External Audit, Data Analysis, Accounting, Finance, Sarbanes-Oxley, ERP, 404 Compliance, IT Controls, Information Technology, Financial Systems, Change Control, Logical Security, Segregation of Duties, General Controls, Big 4, COBIT, IT Risk Management, Sarbanes-Oxley Act, Business Process...
Education
James Madison University - College of Business 2006 — 2007
MS, Accounting
James Madison University 2002 — 2006
BBA, Accounting
Southern Insurance Underwriters, Inc. October 2014 - Present
Orion Systems Integrators, Inc. April 2011 - Present
Priority Payment Systems July 2013 - September 2014
TMX Finance August 2010 - July 2013
eCom Solutions Inc July 2008 - April 2011
Anthem March 2009 - August 2010
Direct General Insurance August 2008 - February 2009
Fidelity Investments January 2008 - July 2008
Infosys January 2005 - July 2008
Skills
ASP.NET, WCF, SSRS, ASP.NET MVC, Microsoft SQL Server, TFS, C#, SQL, ASP.NET AJAX, Agile Methodologies, Web Services, Visual Studio, JavaScript, SDLC, SSIS, .NET, T-SQL, ADO.NET, SOA, LINQ, IIS, MVC, UML, Requirements Analysis, VB.NET, jQuery, Scrum, XML, Entity Framework, WPF, ASP, Oracle, Database Design, VBScript, Design Patterns, Sybase, NHibernate, NUnit, AngularJS
Education
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
St Pauls
Anthem January 2014 - Present
Anthem December 2006 - December 2013
Skills
Vendor Management, SDLC, Business Analysis, Strategic Planning, Requirements Analysis, Health Insurance, IT Management, Cross-functional Team..., IT Strategy, Healthcare, Project Management, Requirements Gathering, Solution Architecture, Process Improvement
Education
Indiana Wesleyan University
BA, Information Technology
Cigna June 2013 - Present
Aon Risk Services August 1998 - November 2013
NAMIC February 1992 - August 1998
Anthem November 1985 - February 1992
Skills
Account Management, Employee Benefits, Health Insurance, Disability Insurance, Term Life Insurance, Hatha Yoga, Customer Retention
Education
Indiana Wesleyan University 1997 — 1999
Bachelor of Science, Business Administration and Management, General
University of Kansas 1976 — 1977
Mary Kay Cosmetics April 2011 - Present
Anthem September 2008 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Event Planning, Teamwork, Access, Training, Time Management, Analysis, Team Leadership, Fundraising, Nonprofits
Education
Indiana Wesleyan University
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Anthem September 2014 - Present
NASCO (contracted through GeBBS Health Solutions) March 2013 - September 2013
WellPoint 2007 - 2013
WellPoint 2005 - 2007
Empire Blue Cross Blue Shield / WellChoice, Inc 2000 - 2005
Empire Blue Cross Blue Shield 1997 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Windows, Outlook, Self-starter, Virtual Teams, Vendor Management, SDLC, ITIL, Business Analysis, Business Objects, Process Improvement, Microsoft Access, Access, Quality Assurance, Analysis, Testing, Visio, Software Documentation, SharePoint, Training, Data Analysis, PMP, Leadership, Enterprise Software, Databases, Management, Outsourcing, HIPAA, Business Process..., Requirements Gathering, Program Management, Business Process, MS Project, PMO, Requirements Analysis, Business Requirements, Business Intelligence, Resource Management, Systems Analysis, Project Portfolio..., Metrics, Information Technology, IT Strategy, Integration
Education
Ithaca College
Bachelor of Science (BS), Health/Health Care Administration/Management
Amerigroup Corporation June 2012 - Present
The Kevin Patrick Hands to Angels Foundation November 2008 - Present
Amerigroup Corporation February 2011 - June 2012
WellPoint November 2008 - February 2011
WellPoint September 2005 - November 2008
Anthem February 2001 - September 2006
Skills
Medicaid, Managed Care, Medicare, HIPAA, Healthcare Management, NCQA, Disease Management, Utilization Management, Health Policy, Healthcare, Healthcare Information..., Health Insurance, Credentialing, Quality Improvement, Healthcare Industry, Grievances, Appeals
Education
James Madison University 1997 — 2001
Bachelor of Science, Health Services Administration
Independence Blue Cross June 2014 - Present
Self Employed March 2014 - June 2014
WellPoint (Government Business Division) October 2012 - February 2014
Optima Health (Sentara Healthcare) February 2004 - October 2012
Anthem 1999 - 2004
Time Life 1994 - 1999
Skills
Information Architecture, Usability, Project Management, Program Management, E-business, Management, Competitive Analysis, Budget, Social Media, SharePoint, Content Management, Vendor Management, Mobile Internet, Ontology, Budgets, Leadership, Business Analysis, Strategic Partnerships, Analytics, CRM, Healthcare, Software Documentation, Access, Software Project..., Requirements Gathering, Visio, Marketing Communications, Process Improvement, Data Analysis, Requirements Analysis, Team Leadership, Marketing Strategy, Marketing, User Experience, Business Strategy, Product Development, Integration, Web Development
Education
Old Dominion University - College of Business and Public Administration 2009 — 2012
MBA
James Madison University 1988 — 1990
BS
Northern Virginia Community College 1986 — 1988
AS
TMI Hospitality March 2015 - Present
TMI Hospitality April 2014 - March 2015
Youngstown Air Reserve Station December 2012 - December 2013
Youngstown Air Reserve Station October 2011 - December 2012
Youngstown Air Reserve Station May 2012 - August 2012
Youngstown Air Reserve Station May 2011 - September 2011
Anthem September 2008 - October 2009
AmeriPath Youngstown October 2006 - September 2008
Anthem August 2006 - October 2006
Skills
Insurance, Customer Service, Excel, Microsoft Office, Customer Relations, Event Planning, Problem Solving, Coordination, Events, Hospitality, Training, Time Management, Human Resources, Networking, Food & Beverage, Teamwork, Microsoft Excel, Sales, Hospitality Industry
Education
Youngstown State University 2010 — 2012
BSBA, Hospitality Management/Event Planning
John Carroll University 2002 — 2006
BA, Political Science
SSM Health Care January 2010 - Present
Alexian Brothers Sherbrooke Village August 2007 - December 2009
Anthem May 2006 - July 2007
St. Alexius Medical Center September 2005 - May 2006
St. Anthony's Medical Center December 2002 - September 2005
BJC HealthCare May 1993 - November 2002
Skills
Radiation Therapy..., ONS Radiation Oncology...
Education
Webster University 1996 — 1999
Bachelor's degree, Registered Nursing/Registered Nurse
Jewish Hospital College of Nursing and Allied Health 1990 — 1993
RN
Evolent Health August 2013 - Present
Anthem April 2009 - August 2013
Anthem April 2008 - April 2009
Anthem December 2006 - April 2008
Uniprise May 2006 - November 2006
Uniprise October 2002 - May 2006
Skills
Health Insurance, Insurance, Process Improvement, Business Analysis, Employee Benefits, Vendor Management, PMO, Requirements Gathering, Call Centers, Claim
Education
Iowa State University 1997 — 2001
Civil Engineering and Construction Engineering
Oskaloosa Sr. High School 1995 — 1997
High School/Secondary Diplomas and Certificates
Carlson Wagonlit Travel July 2014 - Present
Seagate Technology March 2013 - June 2014
WellPoint January 2012 - February 2013
Concord January 2010 - February 2013
Digi-Key Corporation April 2011 - December 2011
Anthem January 2010 - April 2011
Northwestern Mutual July 2009 - December 2009
West Bend Mutual Insurance October 2007 - January 2009
Compuware October 2007 - January 2009
Skills
Data Warehousing, Informatica, ETL Tools, Business Intelligence, Oracle, Microsoft SQL Server, DB2, Cognos, Unix, SSIS, Enterprise Architecture, OLAP, SQL, Jobs scheduling, XML, SOA, ETL, Data Integration, Databases, Dimensional Modeling, Unix Shell Scripting, Business Objects, Data Marts, Web Services, Data Modeling, COBOL, Data Warehouse..., Erwin, Teradata, Relational Databases, Stored Procedures, Master Data Management, Performance Tuning, Data Migration, Architectures, SSRS
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.)
MMAC July 2015 - Present
MMAC - Metropolitan Milwaukee Association of Commerce June 1995 - Present
Anthem September 1990 - June 1995
Skills
Economic Development, Event Management, Media Relations, Corporate Communications, Strategic Communications, Internal Communications, Public Relations, Integrated Marketing, Community Outreach, Marketing, Leadership, Press Releases, Crisis Communications, Marketing Communications, Fundraising, Nonprofits, Social Media, Social Networking, Event Planning, Advertising, Management, Public Speaking, Publicity, Newsletters, Community Development, Blogging, Social Media Marketing, Public Policy, Copy Editing, Corporate Social..., Marketing Strategy, Facebook, Email Marketing, Communication Training, Message Development, Editing, Publishing, Journalism, Strategy, Creative Writing, Strategic Planning, Speech Writing, Copywriting, Media Outreach, Publications, AP Style, Writing, Team Building
Education
John Carroll University 1985 — 1989
B.A., Communications
Pius XI
Anthem January 2008 - Present
Education
Broad Ripple
Ivy Tech Community College
Front Range Staffing August 2015 - Present
Benefit Resource, Inc. July 2012 - Present
CFA Staffing Inc. July 2008 - March 2011
CFA Staffing Inc July 2008 - March 2011
IndyProp July 2002 - March 2008
Anthem February 2001 - May 2002
Skills
Social Networking, Negotiation, Time Management, Budgets, Access, Performance Management, Public Speaking, Coaching, Benefits Administration, Research, Employee Relations, Training, Nonprofits
Education
Ivy Tech Community College 2011 — 2014
Business Administration and Management, General
Mooresville High School 1995 — 1999
High School Diploma
WellPoint July 2009 - Present
Anthem September 2007 - July 2009
Modern Office Methods 1999 - 2007
Skills
Financial Reporting, Accounting, Excel, Problem Solving, General Ledger, Access, Process Improvement, Billing, Accruals, Business Analysis, Auditing, Data Analysis, Analysis, Accounts Payable
Education
Northern Kentucky University 2010 — 2012
Masters, Accountancy
Indiana Wesleyan University 2007 — 2009
BSBA, Accounting
Anthem November 2006 - Present
Skills
Case Management, Health Insurance, Insurance, Managed Care, Medicare, Healthcare, Disease Management, Utilization Management, HIPAA, Workers Compensation, Utilization Review, HMO, Home Care, Quality Improvement, Nursing, Certified Case Manager, Patient Advocacy, Medical Case Management, Medical/Surgical
Education
College of St Rose 2005 — 2013
Master of Science (MSc), Educational Psychology
State University of New York College at Plattsburgh 1986 — 1987
Bachelor of Arts (B.A.), Communication and Media Studies
Jefferson Community College 1977 — 1980
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Anthem April 2014 - Present
Anthem June 1992 - April 2014
Education
Indiana Wesleyan University
Bachelor of Business Administration (B.B.A.)
Roncalli High School
Burgess Advertising & Marketing March 2015 - Present
Burgess Advertising & Marketing September 2014 - March 2015
FirstSource Events August 2012 - July 2014
GENCO July 2008 - June 2012
Creative Memories 2005 - 2009
Anthem November 2002 - July 2008
Anthem February 2000 - October 2002
Olive Garden September 1996 - February 2000
Upstairs Gallery January 1991 - January 1992
Skills
Executive Support, Spreadsheets, Administrative..., Receptionist Duties, Telephone Skills, Office Management, Business Correspondence, File Management, Calendars, Organizing Meetings, Distribution Center..., Telephone Reception, Inventory, Invoice Processing, Switchboard Operator, Google Docs, Executive Level..., Clerical Skills, Data Entry, Highly detail oriented, Appointment Scheduling, Office Equipment, Office Administration, Multi-line Phone, Records Management, Travel Planning, Clerical Work, Training, Process Scheduler, Sales, Administration, Editing
Education
Southern Maine Community College
Culinary Arts/Business Administration
J Sargeant Reynolds Community College 2007 — 2009
Certificate, Photography
Southern Maine Community College 2000 — 2002
Culinary Arts
Foxcroft Academy 1991 — 1995
High School Diploma
ARC Services November 2011 - February 2014
UMR June 2010 - November 2011
UMR June 1998 - June 2010
Anthem April 1995 - March 1998
Skills
HIPAA, ICD-9, CPT, HCPCS, Insurance Claims, Customer Service, Insurance, Claims, Health Insurance, Dental, Claim, Brokers, Managed Care, Medicare, Medicaid, Underwriting, Health Savings Accounts, Call Centers, PPO, Healthcare, Flexible Spending..., Claim Investigation, Disability Insurance, Training, Employee Benefits, Life Insurance, Account Management, Benefits Administration
Education
Indiana Wesleyan University 2007 — 2010
BSM, Business Management
Passport Health Plan January 2011 - Present
Passport Health Plan January 2003 - March 2011
Passport Health Plan July 1997 - January 2003
Anthem October 1983 - July 1997
Anthem Blue Cross Blue Shield January 1996 - January 1997
Anthem Blue Cross Blue Shield January 1994 - January 1996
Anthem Blue Cross Blue Shield January 1992 - January 1994
Skills
Expertise in Medicaid &..., Medicaid, Managed Care, Community Outreach, Insurance, Event Planning, Medicaid Managed Care
Education
Commonwealth School of Insurance 1990 — 1990
Health Insurance License
Jefferson Community College
Anthem May 2014 - Present
EXPRESS March 2002 - September 2014
Humana January 2014 - May 2014
Humana August 2012 - December 2013
Passport Health Plan June 2007 - August 2012
Norton Healthcare December 1997 - May 2007
Humana October 1989 - December 1997
Prudential Service Bureau June 1988 - December 1989
Skills
Managed Care, Medicaid, Medicare, Healthcare, HIPAA, Healthcare Industry, Health Insurance, Benefits Administration, Outlook, Employee Benefits, Hospitals, Training, Microsoft Excel, Medical Terminology, Healthcare Information..., Healthcare Management, Data Entry, Customer Service, Employee Relations, Insurance, Software Documentation, Process Improvement, Policy, Leadership, Data Analysis, Team Building, Microsoft Word, Visio, PowerPoint, Analysis, Access
Education
Indiana Wesleyan University 2007 — 2009
MBA, Health Care Management
Indiana Wesleyan University 2005 — 2007
Bachelor of Science (BS), Business Administration and Management, General, 3.8
Accord Counseling, LLC July 2015 - Present
Seton Youth Shelters May 2015 - Present
Anthem August 2014 - Present
WellPoint May 2011 - August 2014
Big Brother Big Sister October 2010 - May 2011
Center for Multicultural Student Services August 2009 - May 2011
Madison Connection January 2009 - May 2010
Madison Connection January 2009 - May 2010
Amerigroup Corporation May 2009 - August 2009
Skills
Data Analysis, Tests, Managed Care, Microsoft Office, Public Speaking, Research, PowerPoint, Healthcare Management, Data Entry, Community Outreach, Medicaid, Customer Service, Healthcare, Outlook, Program Development
Education
Regent University 2012 — 2015
Masters of Arts, Community Counseling, Graduate Level
James Madison University 2007 — 2011
Bachelors of Science, Psychology, Statistics, Undergraduate Level
MetLife February 2015 - Present
State Farm September 2014 - February 2015
St. Mary Development Corporation February 2013 - September 2014
PNC Mortgage September 2012 - February 2013
CareSource Management Group January 2007 - August 2010
Morris Furniture Company, Inc. June 2004 - July 2006
Anthem October 2000 - July 2003
Skills
Customer Service, Documentation, Administration, Research, Customer Satisfaction, Strategic Planning, Word, Microsoft Office, PowerPoint, Excel, Customer Relations, Supervisory Skills, Outlook, Problem Solving, Inventory Management, Troubleshooting, Administrative Support, Telephone Skills, Healthcare, Windows, XP, Community Outreach, Nonprofits, Credit, Software Documentation, Time Management, Analysis, Budgets, Sales, Training, Negotiation, Call Centers, Finance, Data Entry, Coaching, Public Speaking, Marketing, Policy, Leadership, Program Management, Access, Event Planning, Employee Relations, Team Building, Leadership Development, Process Improvement, Microsoft Word, Team Leadership, Strategy, Administrative...
Education
Indiana Wesleyan University 2010 — 2014
MBA, Human Resource Management
Wilberforce University 2007 — 2009
Bachelor of Science, Health & Human Services
Trotwood Madison Sr High
Anthem April 2013 - Present
Cummins Inc March 2010 - March 2013
Key Benefit Administrators February 2008 - March 2010
WellPoint 2000 - 2008
Skills
Employee Benefits, Health Insurance, Process Improvement, Strategic Planning, Healthcare, Insurance, Managed Care, Leadership, Data Analysis, Change Management, Human Resources, Strategy, Budgets, HIPAA, Program Management, Healthcare Management, Microsoft Excel, Cross-functional Team..., Account Management, Management, Project Management, Employee Relations, Benefits Administration, Vendor Management, Recruiting, Training, Performance Management, Analysis, Team Building, Coaching, Sales, Disability Insurance, Access, Forecasting, Business Development, Customer Service, Business Planning, Team Leadership, Operations Management, Organizational..., Contract Negotiation, Employee Wellness, Project Planning, New Business Development, Employee Engagement, Sales Management, Financial Analysis, Customer Retention, Leadership Development
Education
Indiana Wesleyan University 2007 — 2009
MBA, Accounting
Indiana Wesleyan University 2004 — 2006
BS, Accounting
Marian University 2001 — 2004
AS, Computer Systems Management
Anthem, Inc. July 2013 - Present
Anthem August 2008 - July 2013
Education
J Sargeant Reynolds Community College 1979 — 1981
Associate's degree, Community and Social Services
Anthem September 1999 - Present
QualChoice 1996 - 1999
Skills
Insurance, Strategic Planning, Leadership, Microsoft Office, Sales, Process Improvement, Health Insurance, Training, Team Building
Education
James Madison University 1997 — 1999
Master of Public Administration (M.P.A.), Health/Health Care Administration/Management
James Madison University 1996 — 1998
Masters of Public Admininstration (MPA), Political Science and Government
Radford University 1989 — 1993
Bachelor of Arts (B.A.), Political Science and Government
Anthem April 2003 - Present
The Indianapolis Star March 1985 - February 2003
Skills
Payroll, Customer Service, Employee Relations, Human Resources, Performance Management, HRIS, HR Policies, Onboarding
Education
Ivy Tech Community College
Business/Commerce, General
IU health July 2015 - Present
Anthem August 2013 - July 2015
Flying Fish Inc. January 2013 - May 2013
Skills
Hospitality Industry, Hospitality Management, Customer Service, Event Planning, Sales, Public Speaking, Event Management, Team Building, Social Media, Social Networking, Hospitality, Microsoft Office, Customer Satisfaction, Health Insurance, Call Centers, Cold Calling, Management, Sales Management, Account Management, Microsoft Excel, Social Media Marketing, Restaurants, Leadership, Entertainment, Strategic Planning, Training, Marketing
Education
Ivy Tech Community College 2015 — 2016
Associate of Arts and Sciences (A.A.S.), Legal Assistant/Paralegal
Keiser College
Legal Assistant/Paralegal
Anthem July 2002 - Present
Schering July 2001 - July 2002
Anthem Blue Cross and Blue Shield August 1998 - June 2001
Anthem July 1995 - July 1998
Anthem January 1992 - July 1995
Education
James Madison University - College of Business 1988 — 1990
Bachelor of Business Administration (BBA)
Anthem January 2015 - Present
Centene Corporation September 2013 - December 2014
Coventry Health Care, an Aetna Company September 2012 - September 2013
Coventry Health Care, an Aetna Company March 2011 - September 2012
Coventry Health Care April 2008 - March 2011
Skills
Microsoft Excel, Microsoft Access, Teradata SQL, SAS EG, Cognos, Data Mining, SQL, Business Objects, Healthcare, Microsoft SQL Server, Medicaid, Analysis
Education
University of Missouri-Saint Louis 2002 — 2004
Master of Business Administration (MBA), Finance
Institut Teknologi Bandung (ITB) 1996 — 2001
Bachelor of Science (B.Sc.), Chemical Engineering
Independent Contractor June 2012 - Present
Anthem May 2008 - November 2011
Allianz Global Assistance/World Access April 2004 - March 2008
FAO August 1998 - February 2002
Ethiopian Airlines September 1988 - March 1997
Skills
Customer Service, Senior Services, Healthcare, Nursing, French, Spiritual Gifts, Writing, Public Speaking, CPR Certified, Wellness, Coaching, Microsoft Excel, Social Media, Microsoft Office, Microsoft Word, PowerPoint, Research
Education
J Sargeant Reynolds Community College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Anthem April 2009 - Present
Conseco March 2008 - February 2009
Sallie Mae November 2004 - February 2008
La QUINTA2003 - 2004 June 2003 - November 2004
Skills
Business Analysis, Customer Service, Management, Training
Education
Indiana Wesleyan University 2007 — 2008
Associates, Business Management
Indiana Wesleyan University
Associate degree, Business Management
Anthem October 2015 - Present
Galen College of Nursing March 2012 - October 2015
Two Chicks Painting, LLC July 2007 - December 2012
The Brook Hospital KMI November 2009 - October 2012
Skills
Nursing Education, Organization, Creativity, Team-oriented, Mental Health, Faux Finish, Customer Service, Computer Proficiency, Detailed Organization, Always Punctual, Nursing, Registered Nurses, Nursing Process, Friendly Personality, CPR Certified, BLS, Clinical Research, Critical Care, Healthcare, Medical/Surgical, Patient Advocacy, Public Speaking, Strategic Planning, Team Building, Training, Leadership, Healthcare Information..., Patient Safety, Patient Education, Health Education, Microsoft Office, Management, Budgets, Managed Care, Research, Inpatient, Teaching, Social Media
Education
Spalding University 2012 — 2013
BSN, Registered Nursing/Registered Nurse, 4.0
Jefferson Community College 1996 — 1998
Associate's degree, Registered Nursing/Registered Nurse
Inovalon February 2014 - Present
Inovalon December 2011 - February 2014
Anthem August 2011 - December 2011
C-3 telecommunications Hampton May 2010 - September 2010
Skills
SDLC, SharePoint, Visio, Business Analysis, Program Management, Project Management, Requirements Analysis, System Administration, Microsoft Office, Microsoft Excel, Data Entry, Data Analysis, Data Warehousing, Provisioning, Password Resets, Password Recovery, Help Desk Support, Desktop Deployment, CMDB, Risk Management, Integration, Microsoft Project, Software Project...
Education
ITT Technical Institute-Richmond 2010 — 2012
Associate's degree, Computer Systems Networking and Telecommunications, 3.6
ProLift Industrial Equipment October 2012 - Present
Prolift Industrial Equipment February 2011 - Present
South Central Sound Muzak July 2007 - October 2010
Anthem March 2006 - July 2007
Fastline Publications, Inc April 1998 - September 2004
Skills
Advertising, Account Management, Marketing, Customer Service, Sales Operations, Time Management, New Business Development, Sales, Trade Shows, Sales Process, Sales Management
Education
Indiana Wesleyan University 2011 — 2015
Associates, Business, Computer Information Technoogy
Jefferson Community College 1998 — 2000
none, Sociology History
Anthem June 2014 - Present
Department of Veterans Affairs November 2013 - May 2014
Saint John's Health Center October 2009 - October 2012
Pacific Specialist Plastics and E.N.T. February 2010 - January 2012
Community Memorial Hospital February 2003 - March 2008
Ventura County Medical Center February 1999 - September 2001
Ojai Valley Hospital March 1994 - September 2001
Community Memorial Hospital June 1994 - December 1999
Santa Monica Hospital Medical Center September 1992 - March 1994
Skills
Critical Care Nursing, Electronics Engineering..., Nursing, Hospitals, Inpatient, Healthcare, Clinical Research, Acute Care, Medicine, Surgery, Emergency Room, Healthcare Industry, Post Anesthesia Care, Anesthesia, Critical Care, ACLS, Epic Systems
Education
ITT Technical Institute-Oxnard 2008 — 2010
Bachelor's degree
Santa Monica College 1989 — 1991
Associate Degree Nursing
Anthem November 2014 - February 2015
Tech Savvy March 2011 - September 2014
Skills
Computer Repair, Computers, Computer Maintenance, Networking, Laptops, Computer Hardware, Software Installation, Troubleshooting, Network Administration, Network Security, Servers, TCP/IP, Network Design, Switches, Cisco Technologies, Computer Security, Firewalls
Education
ITT Technical Institute-Sylmar 2013 — 2014
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, A
Los Angeles Valley College
Computer Science
TEKsystems June 2013 - Present
Sensient Technologies Corporation May 2013 - June 2013
Officescape September 2010 - April 2013
OneAmerica October 2006 - September 2007
Getronics March 2006 - October 2006
Anthem September 2005 - January 2006
Technology Integration Group April 2005 - June 2005
LightBound September 2004 - April 2005
S&R Resources, lnc January 2004 - August 2004
LightBound August 2002 - December 2003
Skills
SharePoint, Troubleshooting, Windows, HTML, Active Directory, PHP, phpMyAdmin, Web Design, Customer Service, Networking, Hardware, Unix, Cisco Technologies, Routers, Technical Support, Windows 7, Help Desk Support, Microsoft Office, System Administration, Software Documentation, Cisco Routers
Education
Indiana Business College 2007 — 2009
A.A.S., Veterinary Technology
Ivy Tech Community College 1997 — 1998
N/A, Math courses
Purdue University 1997 — 1998
Midland College 1994 — 1995
Computer Science
My Daily Armor Ministries January 2013 - Present
More Than A Fan, Inc. February 2012 - Present
Anthem 1998 - Present
AFAHE.Org May 2009 - January 2013
WebGive.Org June 2008 - 2012
PageRocket Media Group November 2001 - 2012
Ford Motor Company 1992 - 1998
Skills
Ministry Leadership, Ministry Development, Internet Evangelism, Online Marketing, SEO, Social Media, Web Design, Entrepreneurship, Web Development, Management, Project Management, Analytics, Social Media Marketing, Marketing, Facebook, Start-ups, Team Leadership, Strategy, SEM, Fundraising, CRM, Consulting, Online Advertising, E-commerce, SaaS, Marketing Strategy, Product Management, Business Development, Social Networking, Email Marketing, PPC, Nonprofits, Search Engine...
Education
RETS Electronic Institute 1980 — 1982
Degree, Electronic Engineering Technology
Jefferson Community College
University of Louisville
Pre-Med
University of Phoenix
School of Business
Anthem December 2013 - Present
RCI 2011 - 2013
Stericycle 2005 - 2009
Macy's 2003 - 2005
Itty Bitty Blvd 1999 - 2003
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Outlook, Microsoft Office, Data Entry, Coaching, Team Building, Event Planning, Health Insurance, Medical Coding, Team Leadership, Teamwork, Computer Proficiency
Education
Ivy Tech Community College 2012 — 2014
Early Childhood Education and Teaching
Professional Careers Institute 1996 — 1997
Certificate, Medical & Dental Office Administration
Anthem January 2001 - Present
Liberty Mutual Insurance 1996 - 1997
UPS 1987 - 1995
Skills
Health Insurance, Insurance, Medicare, Process Improvement, Employee Benefits, Vendor Management, Business Process..., Business Analysis, Call Centers, HIPAA, Operations Management, General Insurance, Customer Service, Team Building, Analysis, Training
Education
Jefferson Community College
University of Louisville
Virginia Commonwealth University August 2000 - Present
formerly World Access Corporation, Richmond, Virginia 1996 - 2000
Omega Performance Group 1995 - 1996
Virginia Department of Health 1994 - 1995
Circuit City Stores, Incorporated 1990 - 1994
CorEast Savings Bank 1989 - 1990
Anthem 1980 - 1989
Skills
Process Improvement, Customer Service, Instructor-led Training, Project Management, Leadership Development, Policy, Organizational..., Government, Strategic Planning, Nonprofits, Event Planning, Public Speaking, Fundraising, Leadership, Training, Research, Management, Policy Analysis, Public Relations, Team Leadership, Community Outreach, Program Management, Volunteer Management, PowerPoint, Public Policy, Workshop Facilitation, Program Development, Staff Development, Teaching, Training & Development
Education
James Madison University 1972 — 1973
MS, Education and Business
Virginia Commonwealth University - School of Business 1971 — 1972
BS, Business Education
Eli Lilly and Company October 2005 - Present
Eli Lilly and Company March 2001 - September 2005
Anthem 1991 - 1998
Skills
Nursing, Case Managment, Clinical Development, Clinical Research, Healthcare, Hospitals, Inpatient, Pharmacovigilance, Home Care, Case Management, Clinical Trials, Diabetes, Drug Safety, GCP, Psychiatry, Oncology
Education
Ivy Tech Community College 1975 — 1977
Practical Nursing
WellPoint Inc. Retired Communications ProfessionalWellPointMarch 1993 - May 2014
WellPoint 2005 - 2007
Anthem January 1993 - December 2004
Skills
PeopleSoft, Process Improvement, Employee Benefits, Website Development, Project Management, Project Coordination, Corporate Communications, Internal Communications, Communication Skills, Vendor Management, Organizational..., Program Management, Employee Relations, Management, Web Content Management, SharePoint, Health Insurance, Change Management, Benefits Administration, Talent Acquisition, Employee Engagement, Requirements Gathering, Technical Writing, Strategic Communications, Leadership, Account Management, Organizational Design, Training Delivery, Culture Change, Performance Management, Software Documentation, Team Building, Social Media, Talent Management, Strategic Planning, Communication Training, Human Resources, Employee Training, Organizational..., HRIS, HR Policies, Succession Planning, Leadership Development, Policy
Education
Indiana Wesleyan University 2000 — 2002
Bachelor of Science, Business
Midwest City High School
KSPH, A Marsh & McLennan Agency August 2002 - Present
Anthem 1992 - 2002
Skills
Insurance, Claim, Disability Insurance, Health Insurance, Dentistry, Employee Benefits, HRIS, Brokers, Health Savings Accounts, 401k, Fixed Annuities, Medicare, Strategic Planning, Benefits Administration, Life Insurance
Education
James Madison University 1981 — 1985
Bachelor of Business Administration (B.B.A.), Finance
Anthem May 2001 - Present
Radio One May 2000 - September 2009
Skills
Event Planning, Radio, Public Speaking, Customer Service, Microsoft Office, Marketing, Social Media, Social Networking, Social Media Marketing, Advertising, Email Marketing, Outlook, Account Management, Marketing Communications, Public Relations, Leadership, Event Management
Education
J Sargeant Reynolds Community College 1996 — 2000
Associate's degree, Business Administration and Management, General, 3.0
Highland Springs High school
Anthem January 2015 - Present
University Health December 2011 - November 2013
UC Health 2007 - 2013
CorVel Corporation January 2009 - March 2011
Sedgwick CMS May 2005 - January 2008
Skills
Utilization Management, Managed Care, Healthcare, Healthcare Management, Nursing, Medicare, Case Managment, Disease Management, Hospitals, HIPAA, Healthcare Information..., Certified Case Manager, Utilization Review, Medicaid, Healthcare Consulting, Healthcare Industry, Inpatient, Case Management, Home Care, Workers Compensation, Medical Billing, Leadership, Clinical Research, Informatics, Acute Care, Epic Systems, Provider Relations, EMR, Customer Service, Management, Health Insurance, Strategic Planning, Training, EHR, Patient Safety, Patient Advocacy, Quality Improvement, Process Improvement, Medicine, Health Policy
Education
Indiana Wesleyan University 2005 — 2007
MBA, Health Care concentration
Indiana Wesleyan University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Anthem IT Project CoordinatorWellPoint1999 - Present
Education
Indiana Wesleyan University 2007 — 2009
Fahrenheit IT June 2012 - Present
wellpoint May 2005 - June 2012
Anthem, Inc September 1998 - May 2005
Bank One April 1997 - September 1998
Anthem August 1977 - April 1997
Skills
Enterprise Architecture, Analysis, Strategic Planning, Planning, Data Warehousing, Business Objects, Information Management, Project Management, Project Planning, Business Process..., PMP, Process Improvement, Project Portfolio..., SDLC, Vendor Management, Change Management, ITIL, Management, Governance, Security, Software Documentation, Business Analysis, Disaster Recovery, IT Management, Integration, Databases, Information Technology, Business Intelligence, Visio, SharePoint, Requirements Analysis, Requirements Gathering, Software Project..., PMO
Education
Indiana Wesleyan University 1990 — 1993
BSBA, Business Administration
Indiana Purdue University Indianapolis AAS Computer Tech 1983 — 1986
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology
Anthem November 2013 - May 2015
Bluegrass Healthcare Management Group January 2013 - January 2014
Passport Health Plan July 2007 - December 2012
Personal Care - Coventry Health December 2006 - June 2007
Interplan Health Group 1998 - 2006
Skills
Medicaid, Managed Care, Medicaid Managed Care, Network Development, Provider Relations, Medicare, Healthcare, HIPAA, Contract Management, Healthcare Industry, Health Insurance, Leadership, Statutory Compliances, Process Improvement, Health Policy, PPO, Insurance, Healthcare Consulting, Hospitals, Healthcare Information..., Strategic Planning, Pharmacy Benefit..., Healthcare Management, Cross-functional Team..., Credentialing, Program Management, Utilization Management, Claim, Project Management, Physicians, Physician Relations, EMR, Contract Negotiation, Visio, Policy, Software Documentation, Access, Marketing Communications, Compliance, Statutory Audit, System Migration, Platform Integration, System Design, Quality Auditing, Data Quality, Operations Management, Vendor Management, Vendor Relationship..., Management, Accountable Care
Education
Indiana Wesleyan University 2015 — 2017
Master's degree, Health/Health Care Administration/Management
Indiana Wesleyan University 2000 — 2003
BSBA, Business Administration, Management and Operations
University of Kentucky 1990 — 1993
Jeffersonville High School 1986 — 1990
Humana Government Business March 2013 - Present
Humana Veterans Healthcare Services January 2012 - March 2013
Humana Veterans Healthcare Services February 2008 - January 2012
Humana Military Healthcare Services June 2001 - February 2008
Anthem 1998 - 2001
Skills
Medicare, Managed Care, Health Insurance, Claim, Medicaid, Insurance, Leadership, Claims Management, Policy, HIPAA, Driving Results, Provider Relations, HMO, Network Development, Healthcare Industry, Process Improvement
Education
Indiana Wesleyan University 2005 — 2007
MBA, Health/Health Care Administration/Management
Lincoln Financial Group November 2002 - Present
Conseco March 1997 - November 2002
Anthem September 1994 - March 1997
CSC May 1985 - September 1994
csc 1985 - 1994
Anacomp 1975 - 1978
Skills
Business Analysis, Project Management, Insurance, Management, SDLC, Project Planning, Software Documentation, Vendor Management, Process Improvement, Product Development, Microsoft SQL Server, IT Strategy, Requirements Analysis, Software Project..., Business Intelligence
Education
Ivy Tech Community College 1972 — 1974
Associate of Science (AS)
Volt June 2008 - Present
National Black MBA Association, Atlanta Chapter 2008 - Present
National Black MBA Association 2001 - 2009
Comcast Cable July 2006 - February 2008
Safeco March 2005 - June 2006
Anthem August 2000 - October 2004
Education
Indiana Wesleyan University 1995 — 1997
MBA, Business Administration
Martin University 1989 — 1994
BA, Business Administration
Ivy Tech Community College 1984 — 1989
AS, Secretarial Science
Anthem September 2008 - Present
Skills
Employee Benefits, Health Insurance, Medicare
Education
Indiana Wesleyan University 2004 — 2006
Anthem Senior DeveloperWellPoint2000 - Present
Education
James Madison University 1990 — 1994
Anthem February 2011 - Present
Accenture Services September 2010 - February 2011
GE August 2009 - August 2010
Axcess Financial April 2007 - July 2009
dbaDIRECT July 2004 - April 2007
Clopay Building Products May 2003 - June 2004
Caminus Corporation August 2002 - April 2003
Convergys Corporation 1997 - 2002
Skills
Data Warehousing, PL/SQL, Oracle, Oracle E-Business Suite, Oracle RAC, Performance Tuning, SQL Tuning, Database Administration, Unix, Database Design, SDLC, ETL, Solaris, Data Migration, Unix Shell Scripting, AIX, Databases, Oracle Applications, Data Modeling, Disaster Recovery, High Availability, Investment Properties, Replication, Shell Scripting, Oracle Database...
Education
Jawaharlal Nehru Technological University 1994 — 1996
Master of Business Administration (MBA), Marketing
Koneru Lakshmaiah College of Engineering 1988 — 1992
Bachelors of Techonology, Mechanical Engineering
The Hyderabad Public School 1980 — 1988
Anthem December 2009 - Present
Anthem 2007 - 2009
Anthem 2002 - 2007
Education
Jefferson Community College
Associate, Human Services
University of Louisville
Anthem February 2009 - Present
Anthem BCBS January 2009 - Present
LOYOLA MEDICAL CENTER November 2009 - May 2011
Navigant Consultants November 2009 - March 2011
Total Nurses Network October 2008 - June 2009
Brown Mackie College June 2007 - October 2008
Roseland Community Hospital September 2007 - May 2008
Roseland Community Hospital May 2006 - September 2007
HealthVisions Midwest April 2004 - April 2006
Methodist Hospital June 2002 - January 2004
Skills
CS90, ECC, Midas, Epic..., Epic Systems, Nursing, Healthcare Management, Healthcare
Education
Purdue University 2004 — 2006
MBA
Purdue University Calumet 2004 — 2006
Masters Degree, Business Administration
Purdue University Calumet 2004 — 2006
Masters, Business Administration
Indiana Wesleyan University
Bachelors, Business Administration
Ivy Tech State College
Associates Degree, Nursing
Anthem October 2013 - Present
Sutter Health January 2011 - Present
PPMSI September 2011 - September 2013
Sutter Health January 2012 - April 2013
Kaiser Permanente March 2009 - May 2011
Drexel University College of Medicine January 2004 - March 2009
Hahnemann University Hospital 2004 - 2009
Cooper University Health Care July 1998 - December 2003
Skills
ICU, Medicine, Healthcare, EHR, Hospitals, Healthcare Management, Surgery, Clinical Research, Patient Safety, Physicians, Healthcare Consulting, Critical Care, Performance Improvement, Healthcare Information..., Nursing, Acute Care, Board Certified
Education
Temple University - Fox School of Business and Management 2003 — 2005
Master of Business Administration (MBA)
Jefferson Medical College of Thomas Jefferson University
MD, Medicine
Scranton Preparatory School
University of Scranton
BS, Biology
WellPoint January 2010 - Present
Anthem January 2005 - Present
WellPoint 2000 - Present
WellPoint 2010 - 2010
Anthem May 2002 - January 2005
Anthem July 2000 - May 2002
Anthem February 1997 - May 2002
Aetna Health Plans May 1995 - February 1997
Massachusetts Health Research Institute January 1994 - April 1995
Massachusetts Health Research Institute September 1992 - January 1994
Education
Project Management Institute 2005 — 2005
PMP
University of Connecticut 1990 — 1992
MBA, Business Administration, Health Care Management
Ithaca College 1986 — 1990
BS, Administration of Health Services
Anthem, Inc. March 2012 - Present
Anthem March 2000 - Present
WellPoint Systems Inc. March 1999 - March 2000
Anthem August 1975 - March 1998
Skills
Health Insurance, Training, Insurance, Fraud, Medicare, Management, Policy, Medicaid, Healthcare, Analysis, Public Speaking, Claim Investigation, Data Analysis, Risk Assessment, Leadership, Claims Investigations, Auditing, Customer Service, Youth Mentoring, Mentoring Of Staff, Waste, Volunteering, Process Improvement, Event Planning, Negotiation, Conflict Resolution, Community Outreach
Education
Indiana Wesleyan University 2005 — 2014
BSM - Cum Laude, Management, Undergrad
ITT Business Institute 1977 — 1978
Certification, Business Administration
Shortridge High School 1973 — 1977
Diploma, Majors: English, Business, Health, History (World)
Wellpoint Anthem October 2010 - Present
Anthem 2007 - 2010
Wellpoint Anthem 2003 - 2007
Wellpoint Anthem 2000 - 2003
Wellpoint Anthem 1998 - 2000
Skills
Insurance, Health Insurance, Change Management, Process Improvement, Employee Benefits, Claim, Managed Care, Business Process..., Business Analysis, Medicare, Coaching, Healthcare, Process Management, Program Management, Call Center
Education
ITT Technical Institute-Youngstown 1996 — 1998
Associate's degree, Accounting and Business/Management
WellPoint July 2013 - Present
WellPoint April 2012 - June 2013
Broadridge Financial Solutions March 2012 - March 2012
MedPlus June 2010 - November 2011
WellPoint November 2009 - June 2010
MedPlus March 2009 - November 2009
Anthem July 2007 - January 2009
Skills
Java, J2EE Web Services, Spring, Hibernate 3.1, JPA, CSS, HTML, RESTful WebServices, jQuery UI, EJB 2.0/3.0, SQL, Oracle, DB2, MySQL, GWT, Gin, Struts, Design Patterns, HL7, JMS, WebSphere MQ, AJAX
Education
Jawaharlal Nehru University 2000 — 2004
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
Anthem February 2010 - Present
The Standard July 2008 - May 2009
The Standard October 2004 - June 2008
Encompass Insurance December 2003 - August 2004
MediaPower April 2002 - September 2003
Kennebunk Savings Bank September 2001 - April 2002
Education
James Madison University 1996 — 2000
Bachelor of Business Administration, Marketing
Anthem
Skills
Insurance, Health Insurance, Employee Benefits
Education
Indiana Wesleyan University
Bachelor's Degree, Business Mgmnt
Peak Health Solutions February 2014 - Present
Centra Health March 2005 - February 2014
Stay at home dad 2002 - 2005
Wachovia Bank 2002 - 2003
Anthem 2001 - 2002
Randolph College 1998 - 2000
Skills
SQL, CPC, EMR, Healthcare Information..., EHR, Visio, Visual Paradigm, MS Project, McKesson STAR, Business Process..., Systems Analysis, ICD-10, CPT, HPF, Healthcare, Software Documentation, Data Analysis, HIPAA, Security+, Microsoft Excel, Microsoft Access, Microsoft SQL Server, Access, Medical Records, Medical Billing, Hospitals, Medical Coding
Education
University of Illinois Springfield 2009 — 2012
M.S., Management Information Systems, GPA 3.8 out of 4.0
James Madison University 1995 — 1998
Bachelor of Business Administration (B.B.A.), Management, Graduated cum laude
Anthem June 2001 - Present
Skills
PeopleSoft, Travel Arrangements, Employee Relations, Human Resources, SharePoint, Office Management, Administrative..., Employee Benefits, Spreadsheets, Access, Benefits Administration, Customer Service, Process Improvement, Visio, Outlook, Office Administration, HIPAA, Leadership, PowerPoint, Lotus Notes, Insurance, Data Entry, Health Insurance, Medicare, Vendor Management, Microsoft Excel, Administrative...
Education
Indiana Wesleyan University 2004 — 2006
Masters, Business Management
Wellpoint March 2014 - Present
Technical Towers July 2013 - February 2014
O&M Engineering, Inc April 2010 - June 2013
Anthem March 2001 - May 2010
Homebytes.com June 2000 - March 2001
Trigon Blue Cross and Blue Shield December 1990 - June 2000
GEICO March 1988 - December 1990
Skills
Data Warehousing, Teradata, DB2, Integration, SQL, Resource Management, SDLC, Requirements Analysis, JavaScript, Visio, XML, Software Development, jQuery, Niagara AX, Java
Education
Marshall University 1983 — 1997
BS, Computer Science
J Sargeant Reynolds Community College 1997 — 2001
Computer Science
AdvanceMed May 2014 - Present
AdvanceMed October 2012 - May 2014
AdvanceMed October 2010 - October 2012
AdvanceMed June 2003 - October 2010
AdminaStar Federal October 2001 - June 2003
Anthem October 1994 - September 2001
Skills
Strategic Planning, Quality Assurance, Data Analysis, Outlook, Fraud, Managed Care, Medicare, Healthcare, Private Investigations, Microsoft Excel, Policy, Medicaid, Insurance, HIPAA, Risk Assessment, Investigation, Risk Management, Certified Fraud Examiner, Health Insurance, Government, Healthcare Information..., Criminal Investigations, Fraud Detection, Program Management, Criminal Justice, Leadership, Auditing, Internal Investigations, Analysis, Access, Background Checks, Public Speaking, Process Improvement, Budgets, Employee Benefits, Evidence, Claim, Data Mining, Health Care Fraud, Project Management, Interrogation, Enforcement, Management
Education
Indiana Wesleyan University 2009 — 2013
Bachelor of Science, Criminal Justice, Magna Cum Laude
Centerfirst January 2012 - Present
CenterFirst Consulting January 2013 - August 2014
Advantage Health Solutions December 2010 - December 2012
Aetna September 2009 - December 2010
Aetna March 2008 - September 2009
Anthem November 1995 - May 2009
Skills
Managed Care, Medicare, Program Management, Healthcare Information..., Health Insurance, Healthcare Management, Strategic Planning, HIPAA, Account Management, Disease Management, Medicaid
Education
Indiana Wesleyan University's Adult Program 2001 — 2004
BSBA, Business Administration and Management, General, a
Anthem Network SpecialistsAnthem Blue Cross and Blue Shield2006 - Present
Skills
Network Administration, Health Insurance, Provider Relations, Managed Care, Network Development
Education
Indiana Wesleyan University 2009 — 2011
ASB, Business
Indiana Wesleyan University
Anthem June 2014 - Present
Anthem Blue Cross and Blue Shield January 2008 - June 2014
Mercer Health and Benefits Consulting February 2005 - December 2007
Health Management Corporation June 1995 - January 2005
Skills
Disease Management, Behavior Change, Healthcare, Health, Care Management, Health Management, Wellness, Strategic Planning, Employee Benefits, Healthcare Management, Public Speaking, Change Management, Insurance, Wellness Programs, Research, Account Management, Product Development, Program Management, Coaching, Consultative Selling, Strategy Development, Program Development, Employee Engagement, Data Analysis, Clinical, Health Insurance, Corporate Wellness, Health Plans, Benefits, Health Promotion, Team Leadership, Vendor Management, Business Strategy, P&L Management, Nursing, Performance Improvement, Customer Relations, Analysis, Managed Care, Management, Training, Process Improvement
Education
Virginia Commonwealth University 1982 — 1984
BSN
James Madison University 1977 — 1980
BS
Self Employed Consultant (Management) January 2015 - Present
Anthem July 1999 - January 2015
WellPoint 1988 - 1999
WellPoint July 1977 - 1988
Skills
Health Insurance, Medicaid, Provider Relations, Insurance, Medicare, Business Analysis, HIPAA, Utilization Management, Health Policy, Disease Management, Healthcare Industry, Claim, Healthcare Consulting, Pharmacy Benefit..., Process Improvement, Managed Care, Healthcare, Strategic Planning, Program Management, Management, Team Building, Leadership, Vendor Management, Healthcare Information...
Education
The Ohio State University Fisher College of Business 2004 — 2004
Six Sigma Black Belt Certification, Quality
Indiana Wesleyan University 1993 — 1996
Bachelor's Degree, Business Administration and Management, General
Ball State 1989 — 1989
Certified Training Consultant, Ball State's Center for Organizational Resources
Coventry Health Care January 2008 - Present
Anthem December 2004 - June 2007
Anthem July 2001 - December 2005
Skills
Business Process..., Cross-functional Team..., Analysis, Process Improvement, Quality Assurance, Project Management, Six Sigma, Health Insurance, SDLC, Visio, Requirements Gathering, Requirements Analysis, Business Requirements, Insurance, User Acceptance Testing, Lean Sigma, Medicaid, Medicaid encounter...
Education
The George Washington University 1996 — 1999
Masters of Arts, Human Resource Development
James Madison University 1983 — 1987
Bachelor of Science, Psychology
Anthem May 2013 - Present
Anthem January 2007 - October 2010
Skills
Underwriting, Managed Care, Disability Insurance, Life Insurance, Brokers, Property & Casualty..., Commercial Insurance
Education
Indiana Wesleyan University
Bachelor of Science (BS)
wellpoint ngs September 2009 - October 2012
care group March 2007 - November 2009
anthem October 2002 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
Ivy Tech Community College 1999 — 2000
not complete, Registered Nursing/Registered Nurse
professional careers institute 1993 — 1994
technical, Medical/Clinical Assistant
Community Hospital South 2011 - 2012
Anthem 2010 - 2011
Skills
Graphic Design, Adobe In Design, Adobe Photoshop, Adobe Illustrator, Microsoft Word, Microsoft Power Point, InDesign, Adobe Creative Suite, Illustrator, Adobe Acrobat
Education
Ivy Tech Community College 2007 — 2010
A.A.S., Visual Communication
Saints Bible Institute 2006 — 2006
Passport Health Plan January 2014 - Present
Cabinet for Health and Family Services July 2013 - January 2014
The Home Depot March 2013 - May 2013
Humana December 2012 - May 2013
Humana August 2012 - December 2012
Bank of America July 2006 - December 2011
Bank of America February 2007 - July 2010
Bank of America July 2006 - August 2007
Anthem August 2002 - November 2006
Skills
Customer Service, Data Entry, Technical Support, Banking, Underwriting, Outlook, Consumer Lending, Scanners, Software Documentation, Financial Risk, Risk Management, Credit, Investigation, Supervising, Customer Retention, Fraud, Internal Audit
Education
Jefferson Community College 2006 — 2013
Associates, Criminal Justice
Seneca 1996 — 1998
High School Diploma, General Studies
Carmel-Clay Schools August 2009 - Present
KinderCare 2010 - 2012
Anthem February 2007 - June 2007
Anthem February 2007 - June 2007
Nelnet October 2005 - November 2006
Nordstrom January 2004 - October 2005
National City Bank March 1999 - June 2003
Lancome May 1996 - March 1999
Lazarus Department Store May 1987 - May 1996
Skills
Customer Service, Customer Satisfaction, Sales, Insurance, Health Insurance, Sales Management, Data Entry, Outlook, Telephone Skills, Microsoft Excel, Microsoft Word, Microsoft Office, Healthcare, PowerPoint, Call Centers, Leadership, Event Planning, Coaching, Public Speaking, Training, Community Outreach, Nonprofits, Social Media
Education
Ivy Tech 2000 — 2003
None, Paralegal Studies
Anthem
Skills
User Acceptance Testing, Health Insurance, Quality Assurance, SDLC
Education
Ivy Tech Community College 2000 — 2003
Associates, Computer Information Systems
Anthem Bluecross & Blueshield January 2015 - Present
Anthem October 2013 - December 2014
Anthem Blue Cross and Blue Shield May 2010 - October 2013
Anthem Blue Cross and Blue Shield May 2006 - May 2010
Anthem Blue Cross and Blue Shield June 2003 - May 2006
Anthem Blue Cross and Blue Shield February 2001 - June 2003
Anthem Blue Cross and Blue Shield June 1999 - February 2001
Skills
Health Insurance, Change Management, Insurance, Account Management, Program Management, Analysis, Sales Management, Employee Benefits, Underwriting, Leadership, Training, Team Leadership, Medicare, Process Improvement, Managed Care, Life Insurance, Disability Insurance, Strategic Planning, Healthcare, Sales, Brokers, Health Savings Accounts, Marketing
Education
Indiana Wesleyan University 2009 — 2012
Bachelor of Arts (B.A.), General Studies with Communication Concentration
University of Louisville 1994 — 2000
Bachelor of Arts (B.A.), English
Anthem 2008 - Present
SXC Health Solutions 2006 - 2007
Mercy Health Partners 2002 - 2006
Skills
Provider Relations, Medicaid, Healthcare, Medicare, Managed Care, HIPAA, Revenue Cycle, Healthcare Industry, Healthcare Consulting, Healthcare Information..., Physician Relations
Education
Indiana Wesleyan University
Bachelors of Science, Management
University of Cincinnati
Associates of Science, Pharmacy Technology
Anthem March 2013 - Present
The State of New Hampshire December 2007 - March 2013
Ovide 2012 Campaign 2012 - 2012
New Hampshire Insurance Department April 2002 - December 2007
Price Waterhouse Coopers December 2000 - April 2002
PwC May 1998 - December 2000
Vachon Clukay & Company PC 1997 - 1998
Putnam Investments 1997 - 1997
The Massachusetts Daily Collegian 1995 - 1997
Skills
Finance, Financial Analysis, Budgets, Nonprofits, Portfolio Management, Policy, Analysis, Management, Business Planning, Strategic Planning, Managerial Finance, Accounting, Risk Management, Auditing, Process Improvement, Leadership, Financial Reporting, Business Strategy, Mergers & Acquisitions, Management Consulting
Education
Isenberg School of Management, UMass Amherst 1995 — 1997
Bachelor, Finance - Investments
University of New Hampshire -- Peter T. Paul College of Business and Economics 1991 — 1994
Business Management
Anthem August 1978 - November 2002
Education
Ivy Tech Community College 1966 — 1968
Associate's Degree, Computer and Information Sciences and Support Services
Virginia Premier Health Plan, Inc. February 2013 - Present
Anthem July 2009 - January 2013
Abacus Temp Agency July 2008 - September 2008
Caliper Temp Agency March 2007 - March 2008
Caliper Temp March 2007 - March 2008
Skills
Microsoft Office 2007, Data Entry, Customer Relations, Customer Service, Analysis, Microsoft Excel, Claims Handling, PowerPoint, Microsoft Office, Social Media, Access, Public Speaking, Strategic Planning, Team Building, Event Planning, Research, Community Outreach, Nonprofits, Leadership
Education
J Sargeant Reynolds Community College 2014 — 2016
Information Technology, Microcomputer Applications (Administrative/Office Applications) Specialization, 3.0
J Sargeant Reynolds Community College 2011 — 2014
Certificate, Administrative Support Technology, 3.0
J Sargeant Community College
J Sargeant Reynolds Community College
certificate, Administrative Support Technology
J Sargeant Reynolds Community College
Information Technology, Microcomputer Applications (Administrative/Office Applications) Specialization, 3.0
J. Sargeant Reynolds Middle College
GED, General Educational Development
Anthem July 2015 - Present
Indiana State Department of Health June 2012 - July 2015
Family and Social Service Administration August 2009 - June 2012
Family and Social Service Administration September 2007 - August 2009
Buyers Wholesale July 1998 - August 2007
Skills
Six Sigma, Accounts Payable, Budgets, Management, Contract Management, Process Improvement, PeopleSoft, Auditing, Business Process, Analysis, Software Documentation
Education
Indiana Wesleyan University 2014 — 2016
Master's degree, Health/Health Care Administration/Management
Indiana Wesleyan University 2009 — 2014
Bachelor of Business Management, Business Administration, Management and Operations, 3.98
Indiana Wesleyan University
Bachelor of Science, Account Management
Anthem March 2012 - Present
Vergence, LLC. December 2014 - March 2015
IU Health at IUMC campus October 1997 - March 2012
IUPUI August 2002 - June 2004
Skills
Disease Management, Liver Transplant, Registered Nurses, Case Management, Home Care, Patient Education, Nursing, Medical-Surgical, Hospitals, Health Insurance, Ambulatory Care, Inpatient, Nursing Management, Medical Case Management, Medical Education, Health Education, Oncology
Education
Indiana Wesleyan University 1999 — 2001
BS, Nursing
Ivy Tech Community College-Lafayette 1991 — 1993
Associate of Science (A.S.), Registered Nursing/Registered Nurse
IU Health January 1996 - Present
Anthem 1966 - 1994
Skills
Onboarding, Employee Relations, Human Resources, HR Policies, New Hire Orientations, Talent Management, HRIS, Labor Relations, Performance Management, Benefits Administration, Employee Benefits, Deferred Compensation, Workforce Planning, Leadership, Training, Applicant Tracking..., Healthcare, Organizational..., Employee Engagement, Talent Acquisition, Customer Service, Succession Planning, FMLA, Team Building, Recruiting, College Recruiting, Leadership Development, Process Improvement, Personnel Management, Onbo, Benefits
Education
Indiana Wesleyan University 1998 — 2000
Bachelor of Business Administration (B.B.A.), HR
Indiana
Franciscan Alliance, Inc. November 1998 - Present
Anthem June 1993 - November 1998
Skills
EMR, EHR, Epic Systems, Medical Coding, Process Improvement
Education
ITT Technical Institute-Indianapolis
Bachelor's of Science Information Systems Security, Computer and Information Systems Security/Information Assurance, 4.0
indiana wes
Associate's degree
Anthem January 2010 - Present
Skills
Health Insurance, Insurance, Call Centers, Claim, Medicare, Customer Service, Employee Benefits, Underwriting, Data Entry, Property & Casualty..., Outlook, HIPAA, Process Improvement, Life Insurance, Provider Relations
Education
Ivy Tech Community College 2010 — 2014
Currently Enrolled, Registered Nursing/Registered Nurse
Connextions/Optum October 2013 - Present
Anthem May 1997 - June 2006
Various Temporary Assignments December 1994 - April 1997
Education
Ivy Tech Community College 2011 — 2013
Healch Care
Jefferson Community College 1992 — 1994
General Studies
Anthem Away From Home Care CoordinatorAnthemJanuary 2014 - Present
Education
J Sargeant Reynolds Community College
WellPoint 2006 - Present
Anthem June 1995 - Present
Bell South June 1974 - June 1995
Skills
Project Management, Administrative Work, Project Coordination, Coordinating Meetings
Education
Jefferson Community College 1976 — 1981
Western High School 1972 — 1975
High Scool Diploma
Anthem February 1996 - June 2013
Education
ITT Technical Institute-Indianapolis 2002 — 2005
Associate's degree, Accounting and Business/Management
Exclusive Staffing 2011 - 2012
Anthem August 2007 - May 2009
Virginia Department of Corrections July 2006 - July 2007
Skills
Internet, Mortgage Banking, Health Insurance, File Management, Customer Service, Warehousing, Retail
Education
ITT Technical Institute-Richmond 2004 — 2005
John Tyler Community College 2002 — 2003
Anthem November 2008 - Present
Skills
Employee Benefits, Insurance, Health Insurance, General Insurance, Property & Casualty..., Underwriting, Health Savings Accounts, Life Insurance, Brokers, Customer Service, Disability Insurance, Claim, Term Life Insurance
Education
Ivy Tech Community College
KOI Auto Parts January 2009 - Present
Anthem August 1995 - September 2005
Skills
Health Insurance, Medical Billing, Enrollment Services, Claims Management, Call Center, Team Leadership
Education
Sullivan University 2002 — 2003
Business Administration and Management, General, 3.9
Jefferson Community College
Information Technology, 3.5
Anthem January 2008 - Present
Southern States Cooperative August 1983 - September 1984
The Computer Company July 1973 - December 1983
Skills
Software Project..., Healthcare Information..., SDLC, Business Analysis, Requirements Gathering, Visio, HIPAA, Systems Analysis, Data Warehousing, Vendor Management, IT Management, PMO, JAD, EDI, Health Insurance, COBOL, X12, Software Implementation, ETL, Project Management, JCL, TSO, SharePoint, Project Portfolio..., Mainframe, Agile Methodologies, Requirements Analysis, PMP, Business Requirements
Education
VCU 1979 — 1980
None, Information Technology Project Management
J Sargeant Reynolds Community College 1977 — 1979
DNF, Information Technology
Virginia Commonwealth University - School of Business
Information Technology
Anthem November 2013 - Present
Jewish Hospital & St. Mary's HealthCare October 2012 - October 2013
Skills
Healthcare, Hospitals, Nursing, Patient Safety, Case Management, IV and Port Access, Surgery, PreOp, Endoscopy, Managed Care, Home Health
Education
Jefferson Community College 1987 — 1989
Associate's degree, Registered Nursing/Registered Nurse
Anthem May 2012 - Present
Anthem May 2006 - May 2012
Anthem September 2001 - May 2006
Skills
Program Management, Health Insurance, Insurance, Medicare, Process Improvement, Business Analysis, Managed Care, Business Process..., Change Management, Project Management
Education
The College of William and Mary 1990 — 1992
Master of Business Administration (M.B.A.)
James Madison University 1986 — 1990
Bachelor of Business Administration (B.B.A.)
Anthem May 2014 - Present
AIM Specialty Health January 2013 - May 2014
University of North Texas January 2012 - December 2012
Smart Minds (Digital & Media solutions) January 2010 - July 2011
Skills
Hibernate, HTML, Object Oriented Design, HTML 5, OOP, CSS, Subversion, ADO.NET, ASP.NET MVC, Crystal Reports, jQuery, MVC, JSON, UML, IIS, LINQ, AJAX, TFS, Visual Studio, WCF, T-SQL, SSIS, Web Services, C#, Agile Methodologies, Microsoft SQL Server, .NET, SDLC, SQL, Business Intelligence
Education
University of North Texas 2011 — 2012
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2007 — 2011
Bachelor of Technology (BTech), Information Technology
Department of Veterans Affairs May 2013 - Present
Golden Rule Insurance January 2005 - August 2007
WellPoint May 1999 - May 2005
Rotech Healthcare December 1998 - May 1999
Principal Financial Group January 1998 - December 1998
Anthem June 1991 - November 1997
Skills
Microsoft Office 2007, Psychotherapy, Addiction Recovery, Customer Satisfaction, Works Well in Groups, Organizational..., Functional Training, Fun, Leadership, Goal Oriented, SQL, Process Improvement, Analysis, Software Documentation, Management, Training, Customer Service, Healthcare, Access, Time Management, Team Building, Outlook, Government, Leadership Development, Coaching, Research
Education
Aspin 2013 — 2013
Certified Recovery Specialist-Substance Abuse / CRS-SA, Mental Health Counseling/Counselor, DRUG ABUSE, Certificate
Veterans Administration 2012 — 2013
Certificate, Peer Support Specialist
Indiana Wesleyan University 1989 — 1990
Master of Science (MS), Management Information Systems, General, 3.4
National American University 1976 — 1980
Bachelor's of Arts Degree, Business Administration and Management, General, 2.8
Anthem February 2015 - Present
Humana 2008 - 2013
Green Tree Mall May 2007 - February 2008
Kmart August 2005 - February 2008
Skills
Management, Customer Service, Health Insurance, College
Education
University of Louisville 2004 — 2007
Bachelor of Science (B.S.), Communication, General
Jefferson Community College 2003 — 2004
Mercy Academy 1999 — 2003
High School Diploma, General Studies, Cummulative GPA 3.69
Anthem April 2010 - Present
WellPoint August 2000 - Present
Wellpoint Anthem August 2000 - April 2010
Humana February 1995 - August 2000
Skills
Health Insurance, Medicare, Transplant, Insurance, Managed Care, Employee Benefits, Healthcare, Utilization Management, Case Management, HIPAA, Disease Management, Customer Service, Health Policy, Provider Relations, Healthcare Information...
Education
Jefferson Community College
Norton Healthcare August 2014 - Present
Norton Healthcare May 2009 - August 2014
Norton Healthcare November 1998 - May 2009
Anthem June 1996 - November 1998
Audubon Hospital March 1993 - June 1996
Audubon Hospital August 1988 - March 1993
Audubon Hospital June 1982 - August 1988
Skills
Nursing, Hospitals, Inpatient, Patient Safety, EMR, ACLS, Acute Care, Healthcare Information..., Epic Systems, HIPAA, Medical Terminology, Managed Care, Cpr Certified, Patient Education, Medicare, Meditech
Education
Indiana Wesleyan University 2011 — 2013
Bachelor of Science (B.S.), Nursing Science
Baptist School of Nursing 1979 — 1981
Diploma, Nursing Practice
MDwise, Inc. March 2010 - Present
Long Term Care Group April 2008 - March 2010
Anthem June 2006 - February 2008
Education
Tech Skills 2005 — 2006
Certificate, Medical Office Management/Administration
Ivy Tech Community College
Associate of Science (AS), Computer Science
Anthem February 2008 - Present
Anthem May 2006 - February 2008
Anthem July 1990 - May 2006
Skills
Change Management, Health Insurance, Insurance, Business Analysis, Business Process..., Process Improvement, Program Management, Business Requirements, Requirements Gathering, Managed Care
Education
James Madison University 1981 — 1985
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Midlothian High Schoool 1978 — 1981
Advanced Studies for College Bound
Anthem November 2002 - Present
Euromoney (Information Management Network) 2001 - 2002
LVM Group 2000 - 2001
Skills
Health Insurance, Insurance, Account Management, Underwriting, Employee Benefits, Health Savings Accounts, Disability Insurance, Management, Sales, Customer Service, Team Building, Leadership
Education
Lynchburg College 1998 — 2000
Bachelor's degree, Communication and Media Studies
James Madison University 1996 — 1998
Computer Information Systems and Programming Analysis
Anthem January 2014 - Present
AppleOne Employment Services 2014 - 2014
UnitedHealth Group 2007 - 2010
Skills
Communication, Computers, Sales
Education
Ivy Tech Community College 2012 — 2016
Anthem September 2014 - Present
DBT DATA - Cyber Integration Center May 2014 - September 2014
Skills
Java, Microsoft SQL Server, Windows Server, Active Directory, SQL, C++, C, HTML5, JavaScript, CSS, IT Solutions
Education
James Madison University
The Vitamin Shoppe July 2014 - Present
Anthem June 2008 - December 2011
GameStop October 2007 - May 2008
AMC Theatres June 2006 - October 2007
Suncoast Motion Pictures Co April 2004 - June 2006
Skills
Budgeting, Forecasting, Salesforce.com, Customer Service, Sales, Retail, Merchandising, Management, Scheduling
Education
Ivy Tech Community College
Bachelor's Degree, Business Administration and Management, General