Capital One
Industry: Bank holding company
DescriptionCapital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking and savings products headquartered in McLean, Virginia. Capital One is ranked 10th on the list of largest banks in the United States by assets. Headquarters: McLean, Virginia, United States CEO: Richard Fairbank (Jul 26, 1994–) Revenue: 27.24 billion USD (2017) Number of employees: 49,301 (2017) Subsidiaries: Capital One Investing, Paribus, Did you know: Capital One is the 10th-largest bank in the US by total assets ($363 B). wikipedia.org
Capital One List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Capital One. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Capital One Salaries. You can even request information on how much does Capital One pay if you want to. Learn about salaries, pros and cons of working for Capital One directly from the past employees.
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20,290 Capital One employees in database. Find out everything there's to know about Capital One employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Capital One Employees
Capital One April 2015 - Present
Walmart August 2012 - April 2015
Diuguid Funeral Service July 2012 - April 2015
East Texas Baptist University 2011 - May 2012
East Texas Baptist University August 2010 - May 2012
Downs Funeral Home June 2010 - May 2012
East Texas Baptist University August 2008 - May 2010
Skills
Time Management, Conflict Resolution, Leadership Development, MIS, Photoshop, InDesign, Web Design, Web Development, Customer Service, Prioritization, Microsoft Office, OpenCMS, PowerPoint, Process Improvement, Data Entry, Research, Teamwork, Teaching, Blogging, Access, Public Speaking, Social Networking, Critical Thinking, Organization &..., Leadership, Staff Development, Higher Education, Microsoft Word
Education
East Texas Baptist University 2008 — 2012
Bachelor of Science, Business Administration, MIS Concentration
Humana October 2014 - Present
Capital One February 2014 - October 2014
Bank of America October 2011 - December 2013
Continental Airlines March 2007 - November 2010
Bank of America October 2004 - January 2007
Skills
Customer Service, Training, Team Leadership, Management, Microsoft Office, Teamwork, Data Entry, Microsoft Word, Microsoft Excel, Policy, Employee Training, Supervisory Skills, Time Management, Customer Satisfaction, Team Building, Social Networking, Telephone Skills, Project Management, PowerPoint, Leadership, Branch Banking, Cash Handling Experience, Money Management, Cpr Certified, Process Scheduler, Call Centers, Administration, Software Documentation, Event Planning, Public Speaking, Marketing, Coaching, Social Media, Social Media Marketing, Marketing Strategy, Clerical Skills, Airports, Aviation, Commercial Aviation, Flight Safety, Self-starter, Parenthood, First Aid, Spreadsheets, Office Administration, Goal Oriented, Customer Experience, Strategic Planning, Medical Billing, Claims Handling
Education
Richland Community College
N\A, Business Administration and Management, General
Eastfield College 2004 — 2006
Associates, Early Childhood Education and Teaching
H.Grady Spruce 1998 — 2002
Diploma, Basic
Kaplan College-Dallas 2015 — 2016
Certificate, Medical Billing
Capital One 2014 - Present
City of Somerset KY September 2009 - November 2013
Skills
Call Centers, Negotiation, Customer Service, Banking, Data Entry, Microsoft Word, PowerPoint, Outlook, Insurance, Credit Cards, Analysis, Process Improvement, Access, Risk Management, Public Speaking, Microsoft Excel, Team Leadership, Leadership, Microsoft Office, Program Management, Research, Finance
Education
Eastern Kentucky University 2005 — 2009
Associate's degree, Emergency Medical Services
Northridge High School Middlebury IN 1992 — 1996
Currently seeking new opportunities March 2014 - Present
Capital One Financial 2006 - January 2014
Capital One 1999 - 2005
Capital One 1994 - 1998
Associated Computer Professionals Inc. January 1992 - August 1994
Skills
Change Management, Vendor Management, ITIL, Disaster Recovery, Data Center, Project Management, Management, IT Management, Service Delivery, IT Strategy, Integration, Call Centers, Business Analysis, Program Management, Incident Management, PMO, Outsourcing, Risk Management, Business Process..., IT Outsourcing
Education
ECPI University 1989 — 1991
Associate's degree, Computer Science, GPA 3.7
Certifications 1996 — 2007
Associate's degree, Computer Science
Capital One June 2014 - Present
Capital One August 2011 - June 2014
Capital One Auto Finance November 2007 - September 2009
TPN July 2007 - October 2007
VisionQuest Marketing July 2004 - August 2007
Skills
Sales Management, Training, Marketing Strategy, Strategic Planning, Account Management, Sales, Marketing, Customer Service, Process Improvement, Collections, Operations Management, Event Management, Program Management, Credit Cards, Business Process..., Hands-on Training, Sales Rep Training
Education
Oklahoma State University 2002 — 2006
Business Management
Eastern Oklahoma State College 2001 — 2002
Capital One August 2011 - Present
Fannie Mae January 2009 - August 2011
Ford Motor Company December 2007 - January 2009
Ford Motor Company July 2006 - December 2007
Watson Wyatt April 2001 - July 2006
Eastern Michigan University September 1998 - April 2001
Olde Discount Brokerage Company August 1994 - August 1998
Skills
Financial Modeling, Portfolio Management, Employee Benefits, Financial Analysis, Risk Management, Mathematical Modeling, Applied Mathematics, Mathematical Analysis, Mathematics Education, Auditing Models, Mathematics, Modeling, Strategy, Management, Process Improvement, Leadership, Banking, Auditing, Financial Risk
Education
Eastern Michigan University
Masters Degree, Mathematics
University of Michigan
Bachelor Degree, Actuarial Mathematics
Texas Gulf Bank, N.A. November 2013 - Present
Texas Gulf Bank, N.A. November 2009 - Present
Capital One November 2004 - November 2009
Skills
Small Business Lending, Loans, Financial Analysis, Consumer Lending, Commercial Lending, Banking, Credit, Lines Of Credit, Commercial Banking, Credit Analysis, Customer Service, Treasury Management, Commercial Mortgages, SBA
Education
Southern Methodist University 2011 — 2013
Southwestern Graduate School of Banking
East Texas Baptist University 1992 — 1996
Bachelor of Business Administration (BBA), Economics
Capital One January 2014 - July 2014
Delgado Roofing January 2008 - January 2014
PFSweb August 2012 - March 2013
All Smiles Dental Centers August 2010 - January 2011
Skills
Clerical Skills, Data Entry, Customer Service, Sales, Telephone Skills, Administrative..., Payroll, Call Centers, Microsoft Word, Time Management, Office Management, PowerPoint, Filing, Outlook
Education
Eastfield College 2012 — 2013
Criminal Justice and Corrections
Hillcrest High School 2003 — 2004
G.E.D, basic
Comcast Business September 2014 - Present
Capital One July 2012 - Present
Public Storage April 2011 - July 2012
Target November 2002 - April 2011
Skills
Customer Service, Customer Satisfaction, Call Centers, Data Entry, Outlook, Telephone Skills, Sales, Customer Experience, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word
Education
East West University 2007 — 2011
Associate of Arts (A.A.), Communication, General
Eastwest University 2007 — 2011
Associate's degree, Mass Communication/Media Studies
Anubis Capital Partners, LLC August 2014 - Present
Dallas Cowboys August 2013 - Present
Capital One March 2014 - August 2014
Chase Bank July 2010 - March 2014
JPMorgan Chase July 2009 - March 2013
Skills
Banking, Branch Banking, Coaching, Credit, Credit Cards, Customer Service, Fitness, Loans, Telephone Skills, Cash Management, Cross Selling, Mortgage Lending
Education
Eastern Illinois University 2006 — 2010
Bachelor of Arts, Foreign Language; Spanish
University of Salamanca
Capital One July 2014 - Present
Escape Creative May 2009 - December 2014
Aquent February 2014 - July 2014
Elephant Insurance Services, LLC July 2009 - September 2012
Give More Media December 2007 - June 2009
Carytown Dolls and Bears November 2006 - December 2007
Cierra Technologies September 2007 - November 2007
Skills
CSS, Photoshop, Dreamweaver, Microsoft Office, Social Media, XHTML, HTML, Web Design, Google Analytics, jQuery, Web Development, Email Marketing, Adobe Creative Suite, User Interface Design, Social Media Marketing, HTML5, Website Development, Web Analytics, Wordpress, WordPress
Education
ECPI University 2006 — 2007
Associate, IT/Web Design
Virginia Commonwealth University 2002 — 2006
B.F.A, Fashion Design
Plexus Worldwide, Inc. May 2014 - Present
Capital One September 2011 - November 2014
Henrico County Public Schools September 2009 - June 2011
Nash County Public Schools August 1995 - December 1999
Skills
Coaching, Business Analysis, Management, Leadership, Public Speaking, Training, Vendor Management, Program Management, Leadership Development, Team Building, Strategic Planning, Process Improvement, Customer Service
Education
East Carolina University 1991 — 1995
Bachelor's degree, English Education
Acosta Sales & Marketing February 2014 - Present
Marketstar/ HTC 2007 - December 2013
Mad Events, LLC May 2012 - February 2013
Holiday Barn Pet Resorts January 2012 - November 2012
Creative Management Group July 2009 - October 2012
Avail Marketing 2011 - 2012
MT. Gilead FGIM 2001 - 2012
Capital One 2006 - 2007
Bank of America 2005 - 2006
Skills
Customer Service, Sales Presentations, Sales, Promotions, Praise & Worship, Team Leadership, Fitness, Holistic Health, Mental Health, Salsa, Technical Presentations, Recruitment Advertising, Volunteer Recruiting, Management, Technical Leadership, Brand Awareness, Field Work, Microsoft Office, Microsoft Excel, Microsoft Word, Yoga, Recruiting, Events, PowerPoint, Problem Solving, Marketing, Brand Ambassadorship, Brand Performance, Promotional Staffing, Event Based Marketing, Training, Public Speaking, Social Networking, Social Media Marketing, Event Management
Education
ECPI College of Technology 2007 — 2008
Business Administration
Monacan High 1994 — 1997
Connexiz Business Intelligence Specialty DeveloperFord Motor Credit CompanyNovember 2006 - January 2009
Capital One May 2006 - October 2006
Experian June 2005 - May 2006
Bank of America January 2005 - June 2005
Skills
Data Modeling, ETL, Business Intelligence, SDLC, Data Warehousing, Integration, SQL, DB2, Requirements Gathering
Education
Eastern Michigan University 2000 — 2004
Bachelor's degree, Computer Science
Peshawar University of Engineering and Technology 1998 — 1999
Electrical and Electronics Engineering
Abbottabad Public School & College 1991 — 1997
Capital One March 2015 - Present
RadioShack August 2013 - March 2015
Famous Footwear February 2013 - August 2013
RadioShack March 2012 - February 2013
Skills
Translation, Typing, Customer Service, Microsoft Office, Mac, Technology, Technical Support, Computers, Computer Maintenance, Computer Graphics, Spanish, Spanish-English, Sales, Sales Process, Mobile Devices, Mobile Technology
Education
The University of Texas at Dallas
Bachelor of Arts in Interdisciplinary Studies, Marketing, International Business, and Publicity
Eastfield College 2012 — 2015
Associate in Art
L-3 Stratis June 2013 - Present
Western Pest Services January 2005 - June 2013
Capital One March 1998 - November 1999
Skills
Customer Service, Research, Microsoft Office, Public Speaking, Leadership, Microsoft Excel, Team Building, Event Planning, Time Management, Microsoft Word, Account Management, Customer Satisfaction, PowerPoint
Education
Eastern Kentucky University 1992 — 1993
Garrard County High School 1988 — 1992
Capital One May 2010 - Present
Fast Signs 2007 - 2010
Cold Stone Creamery 2004 - 2007
Education
Eckerd College 2010 — 2014
Organizational Studies, Corporate Management (B.A.)
Tallahassee Community College 2004 — 2006
Associate of Arts (A.A.)
Capital One October 2014 - Present
Dexter Res, LLC March 2014 - Present
Wilhelmina Models of PA April 2012 - Present
Values into Action November 2013 - May 2014
Divine Comedy, LLP March 2013 - December 2013
El Diablo burritos December 2012 - November 2013
Azie Southeast August 2012 - November 2012
Troy Granite Inc. February 2012 - August 2012
Tiles For Life, LLC August 2010 - January 2012
Self Employed December 2008 - November 2011
Skills
Public Speaking, Consulting, Leadership, Resume Writing, Project Management, Emcee, Training, Customer Service, Social Media, Volunteer Management, University Teaching, Teaching, Sales, Event Planning, Writing Workshops, Acting, Leadership Workshops, Training Workshops, Speaking Engagements, Readings, Counseling, Management, Social Networking, Editing, Public Relations, Event Management, Blogging
Education
Eastern University 2010 — 2013
BA, Organizational Management
Eastern University 2009 — 2010
AA, Organizational Leadership
State University of New York College at Fredonia 2005 — 2006
N/A, Theatre
Tech Dynamism January 2014 - Present
Lionheart Filmworks LLC November 2013 - Present
Dominion Digital June 2008 - August 2013
Circuit City October 2005 - June 2008
CPA Market, LLC January 2005 - May 2005
Capital One 1999 - 1999
Skills
Web Design, CSS, User Interface Design, User Experience, HTML, XHTML, Web Development, Photoshop, User Experience Design, Usability Testing, Information Architecture, Graphics, jQuery, Image Manipulation, Creative Direction, Interaction Design, Photography, Illustrator, Dreamweaver, Adobe Creative Suite, Mobile Applications, JavaScript, CMS, Web Content Management, WordPress, Brochures, User-centered Design, Improvisation, Acting, E-commerce, Content Management, Digital Photography, Portrait Photography, Fine Art Photography, Photographic Lighting
Education
East Carolina University 1997 — 2003
Bachelor of Arts (BA), Communication Art
Virginia Commonwealth University 2001 — 2002
General Educaition
Capital One March 2014 - Present
Aquent September 2013 - March 2014
Morton Consulting February 2013 - August 2013
Virginia Interactive March 2006 - January 2013
Hall & Partners 2005 - 2006
Applebees International 1998 - 2004
Skills
Graphic Design, Web Design, CSS, Usability Testing, Website Development, Brochures, Photoshop, Dreamweaver, Adobe Creative Suite, Illustrator, HTML, Microsoft Office, Photography, Social Media, Word, PowerPoint, InDesign, Customer Relations, User Interface Design, Email Marketing, SEO, HTML 5, Customer Service, Microsoft Word, Responsive Design, Mobile Web Design, Mobile Interface Design, Mobile Design, Information Architecture, User Experience Design, User Experience, Graphics, Corporate Branding, Advertising, jQuery, User Interface, CMS, HTML5
Education
East Carolina University 2000 — 2004
BFA, Graphic Design
East Carolina University 2000 — 2004
BFA, Communication Arts/Graphic Design
Sharpe Innovations, Inc. May 2010 - Present
Capital One March 2015 - Present
Coastal Insulation, LLC. September 2010 - April 2015
Capital One November 2014 - March 2015
Chesterfield County April 2014 - October 2014
University of Richmond January 2014 - May 2014
East Carolina University August 2013 - December 2013
East Carolina University January 2012 - May 2013
Best Buy Mobile October 2009 - September 2010
East Coast Insulators, Inc. June 2004 - August 2010
Skills
Economics, Local Government Finance, Business Strategy, Management Consulting, Cost Accounting, Business Analysis, Financial Analysis, Project Management, Strategic Financial..., Research, Cost Analysis, Finance, Financial Accounting, Managerial Accounting, Public Finance, Economic Modeling, Microsoft Office, Leadership, Microsoft Excel, Management, PowerPoint, Customer Service, Microsoft Word, Social Media, Public Speaking, Data Analysis
Education
University of Richmond 2014 — 2016
Master of Business Administration (MBA), Business/Managerial Economics
East Carolina University 2012 — 2013
Master of Science (MS), Applied Economics, Summa Cum Laude
East Carolina University 2008 — 2011
Bachelor of Science (BS), Economics and Math, Cum Laude
Mountain View High School 2005 — 2008
Advanced Diploma with IB Certificates, Mathematics, Highest Distinction
Capital One April 2010 - Present
Fidelity National Title Group (Lawyers/Commonwealth) January 2009 - April 2009
LandAmerica Financial Group July 2004 - January 2009
CarMax January 2001 - June 2004
Circuit City January 1999 - January 2001
Circuit City June 1996 - January 1999
Circuit City January 1993 - June 1996
Circuit City April 1992 - January 1993
U.S. Army October 1985 - October 1988
Skills
Training, Customer Service, Program Management, Operations Management, Financial Services, Sales Management, Human Resources, Coaching, Mergers & Acquisitions, Contract Negotiation, Business Development, Leadership, Analysis, Strategy, Enterprise Software, Project Management, Sales, Management, Public Speaking, CRM, Marketing, Negotiation, Process Improvement, Time Management, Vendor Management, Team Building, Business Analysis, Sourcing
Education
Post University 2012 — 2014
Master of Business Administration (M.B.A.), Leadership
Bluefield College
BS, Behavioral Science
ECPI College of Technology
Applied Science, Electronics
Capital One August 2014 - Present
Capital One March 2012 - August 2014
Capital One March 2009 - March 2012
Capital One December 2005 - March 2009
Royall & Company May 2004 - November 2005
Royall & Company May 2003 - May 2004
Skills
Direct Marketing, Direct Mail, Analytics, Email Marketing, Direct Response, Integrated Marketing, Wireframes, Digital Marketing, Online Advertising, Copywriting, User Experience Design, Social Media Marketing, User Experience, Marketing Strategy, SEO, Branding & Identity, Brand Management, Market Research, Marketing Communications, Account Management, Brand Development, Creative Strategy, Marketing, Segmentation
Education
East Tennessee State University 1999 — 2003
Graphic Design
Capital One June 2011 - Present
Metron Aviation September 2010 - June 2011
Georgia Tech May 2006 - August 2010
Metron Aviation May 2009 - August 2009
Institut Français du Pétrole April 2005 - November 2005
Air Management Systems June 2004 - August 2004
Skills
Optimization, Statistics, Data Analysis, Matlab, Statistical Modeling, Financial Modeling, Business Strategy, Six Sigma - Black Belt, Python, Unix, SQL, SAS programming, Java, Strategy
Education
Georgia Institute of Technology 2006 — 2010
PhD, Electrical and Computer Engineering
Georgia Institute of Technology - Georgia Tech College of Management 2007 — 2009
MBA, Finance
Georgia Institute of Technology 2004 — 2006
Masters, ECE, Digital Communications
École Supérieure d'Électricité 2002 — 2005
Université Paris Sud (Paris XI) 2003 — 2004
DEUG, Management and Economics
University of Chicago Booth School of Business September 2014 - Present
Capital One June 2012 - July 2014
Capital One September 2011 - May 2012
Capital One Auto Finance July 2010 - September 2011
American Cancer Society June 2009 - August 2009
Zywave Inc June 2009 - August 2009
Skills
Financial Reporting, Budget Forecast, Efficiency Improvement, NPV analysis, Price Optimization
Education
The University of Chicago Booth School of Business 2014 — 2016
Master of Business Administration (MBA)
University of Notre Dame 2006 — 2010
Finance, Chinese
University of Notre Dame - Mendoza College of Business 2006 — 2010
BBA, Finance
East China Normal University 2008 — 2009
Study Abroad, Chinese, international Business
Kettle Moraine High school
Capital One April 2013 - Present
HSBC Card Services September 2005 - April 2013
Skills
Credit, Investments, Risk Management, Financial Analysis, Microsoft Excel, Loans, Credit Analysis, Credit Risk, Credit Cards, Mortgage Lending, Microsoft Word, Leadership, Lines Of Credit, Banking, Analysis, Public Speaking, Customer Service, Fundraising, Process Improvement, Accounts Receivable, Strategic Planning, Sales, Project Management, Microsoft Office, Outlook, PowerPoint, Budgets, Management, Training, Financial Services, Event Planning, Team Building, Finance
Education
Eastern University
MBA, Management
Saint Joseph's University
Bachelor of Science (BS), Food Marketing
West Virginia State University
Associate of Arts (A.A.), Fashion Merchandising
Capital One April 2015 - Present
Xerox-Verizon Wireless July 2014 - May 2015
Xerox-U.S. Cellular Corporation April 2013 - July 2014
U.S. Cellular Corporation November 2010 - April 2013
University of Illinois system June 2005 - May 2011
LaSalle Network September 2009 - June 2010
Durham Law Group November 2007 - August 2009
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Sales, Microsoft Excel, Call Centers, Account Management, Retail, Troubleshooting, Customer Experience, Team Leadership, Sales Management, Inventory Management, Microsoft Word, Management, Leadership, Team Building, Training
Education
East West University 2007 — 2010
Bachelor of Science (BS), Behavioral Sciences
Illinois State University 2005 — 2007
Bachelors of Science, Behavioral Sciences
Capital One March 2012 - Present
Seraphim Strategies October 2011 - Present
Cinema Funk May 2013 - December 2014
Nintendo Life November 2013 - February 2014
My Nintendo News August 2013 - October 2013
Barnes & Noble June 2003 - March 2012
Ubernothing January 2011 - January 2012
Skills
Call Centers, Banking, Credit, Retail Banking, Customer Service, Credit Cards, Process Improvement, Customer Experience, Financial Services, Customer Satisfaction, Consumer Lending, Outlook, Microsoft Excel, Microsoft Office, Management, Writing, Creative Writing, Technical Writing, News Writing, Speech Writing, Report Writing, Music Production, Music Education, Music Theory, Music Performance, 20th Century Classical..., Jazz, Baseball, Baseball Bats, Baseball Research, Art Criticism, Critical Theory, Film, Film Scoring, Independent Film, Film Criticism, Experimental Film, Experimental Music, Nintendo, Sunglasses, Ebay Sales
Education
University of South Florida 2004 — 2005
Bachelor of Arts (BA), English Literature
Eckerd College 2001 — 2003
English Literature
Capital One December 2013 - Present
Edmentum September 2011 - September 2013
Wells Fargo July 2009 - September 2011
Wells Fargo June 2005 - September 2011
Skills
Finance, Ten key, Accounting, Mortgage Lending, Bookkeeping, Sales, Sales Management, Retail Category..., Team Management, Multi-site Team..., Small Business, Loans, Training, Insurance, Leadership, Credit, Business Strategy, Retail, Risk Management, Customer Retention, Ten Key, Customer Satisfaction, Management, Coaching, Financial Analysis, Banking, Financial Services
Education
Eastfield College
Journalism
Seagoville High School
High School/Secondary Diplomas and Certificates
Capital One May 2012 - Present
HSBC November 2010 - May 2012
HSBC Mortgage Services April 2007 - November 2010
HSBC June 2003 - April 2007
Skills
Banking, Applicant Tracking..., Mortgage Lending, Screening, Temporary Placement, Training, College Recruiting, Management, Leadership, Customer Service, Onboarding, Team Building, Talent Management, Process Improvement, Human Resources, Call Centers, Employee Engagement, Interviews, Risk Management, Employee Relations, Coaching, Internet Recruiting, Financial Services, Performance Management, Talent Acquisition, Microsoft Office, Finance, Microsoft Excel, Loans, Project Management, Time Management, Employee Training, PeopleSoft, Technical Recruiting, Strategic Planning, Credit, Sourcing, Sales, Organizational..., Credit Cards, Relationship Management, Team Leadership, Recruiting, Vendor Management, Analysis, Portfolio Management
Education
Eastern Kentucky University
Business Management
Capital One January 2014 - Present
Capital One January 2014 - Present
Next Source Worforce Solutions October 2012 - December 2013
Vanguard October 2011 - November 2012
Capital One July 2011 - October 2011
Forum-Consulting October 2009 - July 2011
Kgb, INC (formerly INFONXX) July 2003 - September 2009
Radian Guaranty, Inc April 2000 - January 2003
Wyeth-Ayerst ( Now Pfizer) September 1997 - April 2000
Federal Reserve Bank of PA January 1996 - January 1997
Skills
Project Portfolio..., Vendor Management, Servers, Data Center, Process Improvement, Call Center, Project Planning, Change Management, Program Management, Mentoring, Team Building, Strategic Planning, Business Process..., Project Implementation, Project Management, Leadership, Management, Budgets, PMP, Business Analysis, Product Management, Cross-functional Team..., SDLC, PMO, IT Strategy, Integration, Team Leadership, Software Project..., Requirements Analysis, Technology Solutions, ITIL, Security, Call Centers, IT Management, Software Documentation, Outsourcing, Visio, MS Project, SharePoint, Agile Project Management, Telecommunications, Business Intelligence, Disaster Recovery, IT Service Management, Business Process, Project Delivery, Enterprise Architecture, Analysis, Requirements Gathering, CRM
Education
Villanova University 2011 — 2011
Certificate
Villanova University 2010 — 2010
Eastern University 1997 — 1999
BA
Bostwick Laboratories September 2009 - Present
MAXIMUS March 2009 - September 2009
LandAmerica February 2004 - January 2009
Fidelity National Financial 2009 - 2009
Capital One 2003 - 2004
MCV 2003 - 2003
JP Morgan Chase 2002 - 2002
Capital One 2000 - 2002
SunTrust Bank 1998 - 2000
Education
ECPI University
Virginia Commonwealth University
Capital One August 2013 - Present
Capital One June 2012 - August 2013
JPMorgan Chase January 2008 - June 2012
The Home Depot October 2007 - January 2008
Lakewood Ranch Realty Co. March 2004 - 2008
JPMorganChase & Co. 1999 - July 2004
Walt Disney World Co. 1996 - 1999
Skills
Training, Performance Management, Leadership, Employee Training, Coaching, Management, Human Resources, Strategy, Recruiting, Change Management, Process Improvement, Call Centers, Interviews, Customer Service, Analysis, Cross-functional Team..., Project Management, Management Consulting, Product Management, Instructional Design, Call Center, Team Building, Finance, Quality Assurance, Executive Management, Leadership Development, Negotiation, Operations Management, Consulting, CRM, Team Leadership, Business Analysis, Workshop Facilitation, Organizational..., Vendor Management, Program Management, Business Process..., Business Development, Strategic Planning, Risk Management, Sales, Needs Analysis, Employee Engagement, Talent Management, Training Delivery, Management Development, Talent Acquisition, Employee Relations, Budgets, Banking
Education
Eckerd College
BA, International Management
Eckerd College
Bachelor's degree, International Business Management
Credit One Bank January 2014 - Present
Capital One May 2012 - December 2013
HSBC North America February 2009 - April 2012
HSBC North America October 2006 - February 2009
L2 Marketing Research July 2006 - September 2006
Environmental Products & Services (EPS) Co., a subsidiary of an Asian conglomerate annual sales $4B December 2000 - September 2002
Shanghai Netflowers LLC, a pioneer of online fresh flower and gift service in Mainland China December 1997 - March 2000
Skills
Financial Modeling, Credit, Risk Management, Credit Risk, Credit Analysis, Data Analysis, Loans, Asset Management, Credit Cards, Portfolio Management, Business Analysis, Financial Risk, Process Improvement
Education
市一中学
市一中学
University of Cincinnati College of Business 2005 — 2007
Master's degree, Management Sciences and Quantitative Methods
University of Cincinnati 2002 — 2004
MS (tech MBA), Quantitative Analysis and Operation Management
East China Normal University 1997 — 2001
Bachelor's Degree, Environmental Science
United Medical Systems, Inc. April 2013 - Present
Medical Sales Management January 2011 - November 2012
Capital One April 1999 - October 2009
Capital One 1999 - 2009
Capital One Services 2001 - 2005
Capital One 2001 - 2003
Skills
Process Improvement, QuickBooks, PeopleSoft, Accounts Payable, General Ledger, Microsoft Excel, Human Resources, Sales, Finance, Financial Reporting, Budgets, Accounting, Auditing, Outlook
Education
Eastern Kentucky University
A.S., Commercial Recreation / Business
George Rogers Clark High School
Capital One 2014 - Present
Capital One 2011 - 2013
Capital One 2009 - 2011
SunTrust 1994 - 2009
WISH Technologies 1991 - 1993
Skills
Project Management, Matrix Management, Vendor Management, Project Planning, Contract Negotiation, Process Improvement, PMP, Training, Strategic Planning, SDLC, Banking, Budgets, Project Portfolio..., Team Leadership, Requirements Analysis, Leadership, Team Building, Management Consulting, Management, Strategy
Education
Eastern Nazarene College
Bachelor’s Degree
Capital One August 2014 - Present
Capital One October 2011 - August 2014
The Henry Fund January 2010 - December 2010
Vanguard June 2010 - August 2010
Canon Business Solutions July 2006 - August 2009
Skills
Valuation, Finance, Financial Analysis, Financial Modeling, Microsoft Excel, Data Analysis, Investments, Teradata, SQL, Portfolio Management, Business Development, Analytics, Credit Analysis, Credit, Credit Risk, Financial Services, SAS, Competitive Analysis, Management, Equities
Education
University of Iowa - Henry B. Tippie College of Business 2009 — 2011
Masters of Business Administration, Finance
Eastern Kentucky University 2001 — 2005
Bachelors of Arts, International Economics and Political Science
Madison Central High School
Integrated Medical Partners September 2007 - Present
Staples April 2007 - September 2007
Merrill Lynch January 2006 - January 2007
Advest, Inc. August 2005 - December 2005
Capital One October 2000 - August 2005
Skills
Vendor Management, Cisco Technologies, Management, Data Center, Integration, Data Management, Project Management, Process Improvement, Virtualization, SDLC, VPN, SQL, Disaster Recovery
Education
ECPI University 2004 — 2006
Bachelors, Management Information Technology
J Sergeant Reynolds 1997 — 2000
Associates, Computer Information Systems
Completely Computers September 2015 - Present
Capital One May 2012 - September 2015
HSBC March 2004 - May 2012
HSBC January 2001 - March 2004
Household International March 1997 - January 2001
Completely Computers January 1981 - December 1997
Basix August 1996 - November 1996
Stater Bros. Markets October 1991 - August 1996
The Chi Company February 1987 - October 1989
ComputerLand August 1983 - February 1987
Skills
Business Analysis, DB2, COBOL, Credit Cards, SDLC, Mainframe, Vendor Management, JCL, Requirements Analysis, CICS, Unix, Software Project..., Business Requirements, Data Warehousing, Project Management, Access, Banking, Visio, MVS, Business Intelligence, VSAM, TSO, Fileaid, Integration, Quality Center, Relationship Management, ETL, Websphere, Analytics, Resource Management, Technology Architecture, Fraud, Technology Integration
Education
University of Redlands 2000 — 2002
BSBAM, Business Administration, Summa Cum Laude
Control Data Institute
AA, Computer Programming
East Central University
Business Administration and Management, General
Riverside Community College
Business Administration and Management, General
University of California, Irvine
Medicine
University of California, Riverside
Business Administration and Management, General
Nobeltec, Inc. August 2013 - Present
Now Nerd Corp April 2013 - July 2013
Capital One July 2012 - April 2013
Staff Finders Inc May 2011 - July 2012
Stream Global Services Inc April 2008 - March 2011
Skills
Windows, Technical Support, Software Installation, Customer Service, Computer Hardware, Access, Hardware, Troubleshooting, Call Centers, Microsoft Excel, Windows XP, PowerPoint, Microsoft Office, Linux, Windows 7, System Administration, Microsoft Word, HTML, Photoshop, Outlook, Editing, Quality Assurance, CSS, Adobe Acrobat, Dreamweaver, Event Planning, Team Leadership, QuickBooks, Python
Education
Eastern Oregon University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Portland Community College
Associate of Science (A.S, Accounting / Information Technology
School of Science and Technology 2001 — 2005
High School Diploma, High School Diploma
Capital One September 2012 - Present
Dana Carlson Original January 2007 - Present
World Trade Group September 2010 - March 2012
Trader Corporation July 2009 - August 2010
DTE Energy September 2006 - April 2009
Skills
Graphic Design, Brochures, Layout, Pre-press, Web Graphics, Corporate Identity, Adobe Creative Suite, Microsoft Office, Illustration, Trade Show Graphics, Custom Invitations, Branding & Identity, Flyers, Print Ads, Logo Design, Multimedia, Conceptual Design, Adobe Acrobat, Posters, Illustrator, Graphics, Web Design, Email Marketing, InDesign, QuarkXPress, Advertising, Flash, Newsletters
Education
Eastern Michigan University 1999 — 2004
Bachelor of Fine Arts, Graphic Design, Psychology
Eastern Michigan University 1999 — 2004
Bachelor of Fine Arts (B.F.A.), Graphic Design
Citi May 2010 - Present
Capital One Bank June 2009 - June 2010
Capital One 2009 - 2010
PMI NEFL Chapter 2004 - 2010
Citibank April 2004 - April 2007
Compuware 2001 - 2002
Skills
SDLC, Vendor Management, Business Analysis, Process Improvement, Software Project..., Program Management
Education
Eastern Kentucky University 1966 — 1970
BBA, Business
Shady Grove Family YMCA June 2011 - Present
Capital One May 2013 - June 2015
Chase Moye Photography January 2005 - January 2013
Skills
WordPress, Time Management, Software System Analysis, Project Planning, Photoshop, Social Media, Customer Service, Facebook, Fundraising, PowerPoint, Event Management, Microsoft Word, Team Leadership, Computers, Data Entry, Editing, Public Relations, Microsoft Excel, Customer Oriented, Public Speaking, Entrepreneurship, Community Outreach, Research, Outlook, Adobe Creative Suite, Nonprofits, Social Media Marketing
Education
Virginia Commonwealth University 2014 — 2016
Post Baccalaureate Certificate Information Systems, Information Systems
East Carolina University 2006 — 2010
BA Psychology, Minor in Sociology
Bunn High School 2002 — 2006
high school diploma
Allscripts January 2012 - Present
Allscripts August 2005 - January 2012
Capital One 2003 - 2005
Skills
C#, Agile Methodologies, Web Services, SDLC, ASP.NET, Microsoft SQL Server, .NET, Requirements Analysis, BizTalk, Curl, Process Improvement, XML, TFS, Software Documentation, Business Analysis, JavaScript, Subversion, T-SQL, EDI, LINQ, Databases, ASP.NET MVC, SharePoint, Software Development, Software Project..., Visio, Web Applications, Perl, Visual Studio, Scrum, SQL, Project Management, Windows Server, WCF, VB.NET, Program Management, Unix
Education
Virginia Commonwealth University
Information Systems
ECPI College of Technology
Computer and Information Sciences
GM Financial February 2014 - Present
Capital One July 2012 - February 2014
Big 4 October 2010 - July 2012
State of Michigan - Department of Treasury May 2009 - September 2010
Skills
Accounting, Internal Controls, Auditing, Tax, Fixed Assets, Financial Reporting, Internal Audit, Accounts Receivable, Leadership, Financial Statements, Payroll, Sarbanes-Oxley, Invoicing, Accounts Payable, CPA, Financial Analysis, US GAAP, GAAP, Financial Accounting, SEC filings, External Audit, Sarbanes-Oxley Act
Education
Real Estate One Academy 2014 — 2014
Licensed Real Estate Agent, Sales
Eastern Michigan University 2007 — 2008
Master's of Science in Accounting, Business Administration
University of Michigan - Stephen M. Ross School of Business 2003 — 2007
Bachelor, Business Administration; Accounting
SAIC December 2014 - Present
SAIC September 2011 - Present
SAIC March 2009 - Present
Blackboard, Inc. May 2008 - January 2009
Coventry Health Care May 2007 - May 2008
Circuit City November 2004 - May 2007
Capital One October 2003 - October 2004
Capital One January 2002 - October 2003
Arthur Andersen February 2001 - December 2001
McKesson May 2000 - February 2001
Skills
Business Analysis, Integration, Data Analysis, ESB, Enterprise Architecture, SOA, SDLC, Business Intelligence, Agile Methodologies, Oracle, Data Warehousing, Web Services, IT Strategy, Software Development, XML, Unix, Java Enterprise Edition, Requirements Analysis, Strategy
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2003 — 2007
MBA, Business
The University of Georgia 1994 — 1995
MEd, Instructional Design
East China Normal University 1988 — 1992
BA, English Major and Computer Science Minor
Ross Video September 2015 - Present
Claudy Art Graphic and Web Design, L.L.C. September 2013 - Present
ClaudyART August 2010 - Present
Capital One November 2014 - September 2015
Media General May 2013 - November 2014
Total Party Planner April 2013 - June 2013
Chesterfield Chamber of Commerce December 2012 - April 2013
Samuel Little Graphic Design December 2012 - February 2013
UPS August 2007 - August 2010
Skills
Illustrator, Dreamweaver, Photoshop, Microsoft Office, Logo Design, Drawing, Printmaking, Fine Art, WordPress, CSS, HTML, People-oriented, Oil Painting, JavaScript, C#, Java, Graphic Design, Layout, Web Design, Web Development
Education
ECPI College of Technology 2012 — 2014
Bachelor of Science (B.S.), Web Development, 4.0
Virginia Commonwealth University 2006 — 2010
Bachelor of Fine Arts (BFA), Painting and Printmaking
Capital One May 2012 - May 2015
HSBC 2003 - 2012
Household International 1998 - 2003
Beneficial Finance July 1990 - September 1998
Skills
Banking, Credit, Call Centers, Risk Management, Team Leadership, Business Analysis, Customer Service, Vendor Management, Team Building, Process Improvement, Operations Management, Customer Satisfaction, Sales Management, Leadership, Change Management, Employee Training, Credit Cards, Management, Financial Services, Microsoft Office, Portfolio Management, Relationship Management, Loans, Credit Risk
Education
Dutchess Community College
Associate’s Degree, Business Administration and Management, General
Poughkeepsie High School
BayCare Health System April 2008 - November 2011
Idearc Media January 2007 - June 2008
Home Discovery Real Estate / Key America Title October 2005 - February 2006
Premier Mortgage Funding February 2005 - May 2005
Market Street Mortgage August 2002 - February 2005
Capital One April 1999 - July 2002
Franklin Templeton January 1998 - April 1999
The Home Shopping Network October 1996 - January 1998
Walt Disney World May 1995 - August 1995
Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Outlook, Research, Teamwork, Administrative..., Data Entry, Creative Writing, Editing, Proofreading, Administrative..., Newsletters, Blogging
Education
Eckerd College 2007 — 2011
Bachelor of Arts (B.A.), Creative Writing
Bowling Green State University 1995 — 1996
Capital One July 2014 - Present
Massachusetts Institute of Technology (MIT) June 2013 - August 2013
Bio-Rad Laboratories June 2012 - August 2012
Kaiser Permanente June 2010 - August 2010
Skills
Chemical Engineering, Matlab, Cell Culture, Gel Electrophoresis, real-time PCR, PCR primer design, Multiplex PCR, Microsoft Office, Synthetic Biology, Vector Cloning, ImageJ
Education
Princeton University 2010 — 2014
Bachelor of Science Engineering, Chemical Engineering
Ecole Centrale Paris 2012 — 2013
Capital One October 2014 - Present
Kaiser Permanente December 2013 - August 2014
Brevard County Sheriff's Office March 2010 - October 2012
Catholic Charities of Central Florida February 2009 - February 2010
Children's Home Society of Florida October 2008 - January 2010
Skills
Crime Prevention, Criminal Justice, Law Enforcement, Event Planning, Microsoft Excel, Research, PowerPoint, Budgets, Microsoft Word, Microsoft Office, Training, Nonprofits, Project Planning, Customer Service
Education
University of South Florida 2000 — 2005
Bachelor of Arts, Humanities and Social Sciences
Eastern Florida State College 1996 — 1998
Associate of Arts, Liberal Arts and Sciences, General Studies and Humanities
Webster University
Master of Arts, Management and Leadership
JP Williams & Associates January 2008 - Present
Coca-Cola Enterprises January 2015 - April 2015
Cisco March 2014 - October 2014
Capital One January 2014 - March 2014
Ventyx, an ABB Company April 2013 - June 2013
LeadingAgile April 2013 - June 2013
Aetna through PWC November 2012 - March 2013
Syncada from Visa - throught Ness Technologies June 2012 - August 2012
Macquarium April 2012 - June 2012
SolutionsIQ February 2012 - April 2012
Skills
Agile Methodologies, Scrum, Cross-functional Team..., Project Management, Agile Project Management, Integration, Mobile Devices, User Experience, Business Process, Program Management, Management, Web Project Management, Change Management, Start-ups, Project Portfolio..., Team Leadership, PMO, Certified Scrum Master..., Big-picture Thinking, Analytics, E-commerce, Executive Coaching, Thought Leadership, Consultants, Version One, Kanban, Mobile Broadband, Certified ScrumMaster, Consultancy, Mobile, ScrumMaster, SCRUM Coach, Agile Program Management, Rally Dev, VersionOne, Big Picture Thinking, Akamai, Agile Coach, Online User Experience, UX, CXT, ScrumMaster Coaching, Enterprise Change..., Innovator, Innovative Problem..., Certified Scrum..., CRM, Leadership, Enterprise Software, Consulting
Education
East Carolina University
BSBA
Capital One May 2010 - Present
Frito Lay December 2006 - February 2010
Kroger January 2006 - December 2006
Total Wine & More August 2004 - December 2005
Frito Lay January 2001 - January 2004
Electronic Data Systems January 2000 - January 2001
Long John Silvers January 1994 - January 2000
Domino's Pizza January 1991 - January 1994
United States Marine Corps January 1987 - January 1991
Skills
Cross-functional Team..., Leadership, Management, Team Leadership, Sales, Customer Service, Retail, Sales Management, Inventory Management, Project Management, Business Analysis, Process Improvement, Forecasting, Strategy
Education
Strayer University 2002 — 2005
BSCS, Computer Science/Project Management
ECPI University 1998 — 2000
AAS, Computer Science/Computer Programming
Capital One June 2012 - Present
Celerity June 2008 - June 2012
Ameronix Corporation November 2003 - July 2008
Circuit City January 2000 - June 2004
Skills
Dreamweaver, Flash, Illustrator, Photoshop, Web Design, HTML5, JavaScript, jQuery
Education
ECPI University 2005 — 2007
Associates, Web Design
AT&T September 2014 - Present
Capital One March 2013 - June 2014
CarMax January 2013 - March 2013
HCA Physician Services November 2012 - January 2013
Anthem August 2011 - August 2012
Target August 2007 - August 2011
Skills
User Experience, Web Design, Web Development, HTML 5, CSS3, SQL, System Administration, Access, HTML, CSS, Technical Support
Education
ECPI University 2009 — 2010
Associate of Science (A.S.), Computer Programming
Tidewater Community College 2006 — 2008
Graphic Design
Capital One April 2015 - Present
Capital One April 2014 - March 2015
Capital One 2010 - March 2014
AIADA 2007 - 2010
Television New Zealand 2005 - 2007
Lion Nathan 2003 - 2005
Skills
Advertising, Business Strategy, Press Releases, Marketing, Online Advertising, Strategy, Digital Marketing, SEO, Direct Mail, Market Planning, Business Development, Program Management, Direct Marketing, Sales, Sponsorship, Integrated Marketing, Management, Marketing Communications, Marketing Strategy, Leadership
Education
East Carolina University
Honors BS/BA, Marketing
University of Sydney
Study Abroad Program
ENDURANCEWORKS, LLC November 2005 - Present
Capital One August 2000 - April 2006
EDS 1998 - 2000
Harris Corporation 1997 - 1998
Lockheed Martin 1995 - 1997
US Navy May 1993 - July 1995
Skills
Online Marketing, Marketing Strategy, Triathlon, Triathlon Coaching, Writing Skills, Public Speaking, Exercise Physiology, Exercise Prescription, Webinars, Endurance Sports, Mental Training, Military Experience, Wordpress, Fitness Training, Triathlon Program Design, Marathon Training, Strategy Development, Strategic Planning, Strategic Thinking, Strategic Analysis, Published Author, Blogging, Blog Development, Triathlon Race Director, Entrepreneurship, Web Entrepreneur, Business Intelligence, New Business Development, Entrepreneur, Leadership Development, Business Strategy, Writing, Health Coaching, Endurance, Online Advertising, Marathon, Final Cut Pro, Videography, Strategy, Analysis, Cycling, Athletics, Marketing, Training, Wellness Coaching, Coaching, Management, Public Relations, Event Management, Competitive Analysis
Education
Eastern Michigan University 2009 — 2011
Master of Science, Exercise Physiology, 4.0
The Catholic University of America 1996 — 1998
Master of Science in Engineering, Engineering Management, 4.0
United States Naval Academy 1989 — 1993
Bachelor of Science, Computer Science
Capital One 2013 - Present
Capital One May 2012 - June 2013
Capital One July 2011 - May 2012
Long and FosterVienna, VAMarch March 2011 - January 2012
Comcast Cable Co January 2010 - May 2011
Sears & Roebuck September 2007 - February 2010
Skills
Sales Process, Real Estate, Customer Relations, Customer Service, Microsoft Office 2007, Microsoft Office 2003, General Office Duties, Problem Solving, Windows 7, Windows XP Professional, Team Building, Team Leadership, Office Management, Leadership, Sales, Sales Management, Customer Satisfaction, Mortgage Lending
Education
ECPI College of Technology 2010 — 2011
Bachelor of Science Degree, Business Management
Stonewall Jackson High School 2007 — 2010
High School Diploma, General Studies
AmerisourceBergen July 2014 - Present
AmerisourceBergen April 2013 - April 2014
AmerisourceBergen February 2005 - July 2013
LandAmerica Commonwealth June 2005 - December 2005
Capital One January 2003 - June 2005
Skills
Windows Server, Microsoft SQL Server, SQL, XP, Troubleshooting, VMware, Requirements Analysis, Windows 7, Disaster Recovery, ITIL, Data Warehousing, Business Intelligence, Vendor Management, Integration, Requirements Gathering, Crystal Reports, Technical Support, Databases, Systems Analysis, IT Management, Windows XP, Access, System Administration, Networking, Customer Service
Education
ECPI University 2000 — 2002
Associate's degree, Network and System Administration/Administrator
Capital One March 2014 - Present
Chase July 2013 - March 2014
REDC Default Solutions March 2012 - July 2013
3 Point Lender Services June 2011 - June 2012
Lloyd ward & Associates March 2010 - June 2011
Skills
Equator, Citrix, Sales..., Social Media Marketing, SEO, Social Media, Lead Generation, Telemarketing, Cold Calling, Salesforce.com, B2B, Direct Sales, Sales Process, Email Marketing, PPC, Call Centers, B2B Marketing, Online Lead Generation, Sales, Google Adwords, Advertising Sales, SEM, Account Management, Loans
Education
Texas Woman's University 2012 — 2014
Bachelor of General Studies
Eastfield College 2007 — 2010
Associate of Science (A.S.), Business
Poteet High School 2002 — 2006
High School Diploma
Capital One March 2013 - Present
Capital One April 2012 - February 2013
HSBC Card Services July 2011 - December 2011
Leap of Faith Technologies February 2009 - August 2011
Precision Dormer, Inc June 1998 - January 2009
The Signature Group 1996 - 1997
Skills
Marketing Strategy, Integrated Marketing, Marketing Communications, Direct Marketing, Account Management, Strategic Planning, Budgets, Marketing Research, Change Management, Email Marketing, Forecasting, Healthcare, Competitive Analysis, Social Media, Product Launches, Budgeting, Customer Relations, Certified Scrum Master...
Education
Eastern Illinois University 1972 — 1976
BA
Naperville Central High School 1969 — 1972
Lake Forest Graduate School of Management
MBA
The University of Dallas
MBA Marketing
Capital One October 2011 - Present
Convergent Domains October 2008 - October 2011
Glen Allen Baseball 2008 - 2010
Comsys November 2007 - August 2008
Ziebs, inc 2006 - July 2008
Capital One June 1996 - November 2001
Virginia Blood Services 1993 - 1996
Education
Eastern Washington University 1986 — 1990
MA, English
Kent State University 1980 — 1982
B.G.S., General Studies
Ohio University 1978 — 1980
General Studies
Capital One June 2013 - August 2013
CNRI May 2012 - August 2012
Research at UVA November 2010 - April 2011
University of Virginia (UVA) November 2010 - December 2010
Skills
Java, HTML, Microsoft Office, Data Analysis, C++, XML, JavaScript, Linux, Photoshop, Microsoft Excel, PowerPoint, Public Speaking, CSS
Education
Eastern Virginia Medical School 2014 — 2018
Doctor of Medicine (M.D.)
University of Virginia 2010 — 2014
Bachelor of Science, Computer Engineering; Engineering Business Minor
Broad Run High School 2006 — 2010
Hamilton Beach Brands Inc. August 2014 - Present
Hamilton Beach Brands Inc. February 2011 - August 2014
Hamilton Beach March 2008 - February 2011
Capital One September 1994 - June 2004
Skills
Consumer Products, Product Development, Customer Insight, Cross-functional Team..., Product Marketing, Competitive Analysis, Market Planning, Product Launch
Education
East Carolina University 1985 — 1989
Bachelor of Science, Merchandising / Marketing
Capital One June 2008 - May 2012
Capital One February 2001 - June 2008
Circuit City June 1997 - January 2001
Richmond Piano March 1990 - May 1997
Skills
Unix, Data Warehousing, ETL, Business Analysis, Data Modeling, PL/SQL, Integration
Education
Virginia Commonwealth University 2002 — 2003
Computer Science
ECPI University 1989 — 1990
Associate, Management Information Systems
Virginia Commonwealth University 1977 — 1980
Music
Stefanini for Capital One May 2015 - Present
PAM Transport March 2015 - April 2015
Future Truckers of America February 2015 - March 2015
Capital One January 2013 - January 2015
E. G. Forrest June 2012 - January 2013
Capital One August 2011 - June 2012
Lawrenceville Brick, Inc. October 2008 - July 2011
City of Cocoa July 2001 - October 2008
Chesapeake Display & Packaging 1998 - 2001
Kawneer Company, Inc. June 1984 - October 1998
Skills
Data Center, Disaster Recovery, SLA, Asset Management, Organizational..., Process Improvement, Network Operations, Asset, ERP, Change Management, Computer Network..., Asset Managment, IT Strategy, Sla, ITIL, Project Management, Management, IT Operations, Outsourcing, SDLC, Vendor Management, Strategic Planning, Information Technology, Enterprise Software, Leadership, Servers, Cisco Technologies, Infrastructure, Networking, Consulting, Strategy, Business Analysis
Education
Southisde Virginia Community College 2010 — 2011
AA&S
Eastern Florida State College 2006 — 2006
CCNA
Douglas County High School 1970 — 1973
Capital One May 2015 - Present
MoneyGuidePro (PIEtech, Inc.) March 2015 - May 2015
Tamarac Inc. April 2014 - March 2015
HCL Technologies October 2013 - April 2014
Independent Contractor September 2007 - April 2014
West Johnston High School 2012 - 2013
O'Charley's September 2004 - September 2007
Skills
Marketing, Accounting, Customer Service, Microsoft Office, Economics, Financial Analysis, Finance, Microsoft Excel, Financial Services, Management, Econometrics, Financial Risk, Team Leadership, Operational Efficiency, Consulting, Employee Training, Volunteering, Audacity, PowerPoint, Microsoft Word, Outlook, Game Theory, Choreography, Six Sigma, R, Eviews, Statistical Data..., Statistical Modeling, SQL
Education
East Carolina University 2007 — 2012
Bachelor of Science (BS), Applied Economics
Cary High School 2003 — 2007
Capital One February 2014 - Present
Capital One June 2007 - Present
Skills
Market Pricing, Compensation, Job Evaluation, Bonus, Workforce Planning, Banking, Salary, Incentives, Coaching
Education
University of Florida - Warrington College Of Business 2007 — 2009
MBA
Eckerd College 1992 — 1996
BS
BeaconLBS April 2014 - Present
Ipreo October 2013 - April 2014
Capital One July 2011 - October 2013
RBC December 2007 - July 2011
BB&T April 1997 - December 2007
Skills
Organizational..., Resource Management, SDLC, Quality Assurance, Testing, Business Process..., Quality Center, User Acceptance Testing, Process Improvement, Software Documentation, Test Planning, Requirements Gathering, Release Management, Regression Testing, Integration, Agile Methodologies, Requirements Analysis, Management, Leadership, Project Planning, Business Requirements, Defect Tracking, Risk Management, PMP, JCL, Analysis, MS Project, Business Analysis, Vendor Management, Project Management, SharePoint, Systems Analysis, Test Management, System Testing, Test Director, Visio, Waterfall, Mainframe, Banking, Credit Cards, Fileaid, CICS, Data Governance, TSO, Risk, Certified Scrum Master..., Software Project..., Project Delivery, IT Strategy, Software Quality...
Education
University of Phoenix 2004 — 2006
MBA, Technology Management
East Carolina University 1993 — 1998
BS, Computer Science
Capital One July 2006 - October 2007
Gateway Homes July 2002 - October 2005
Education
East Carolina University 1997 — 2001
Carmax Auto Finance November 2006 - Present
Capital One Auto Finance 2001 - 2006
Capital One January 1996 - September 2001
Skills
Call Center, Workforce Management, Operations Management, Process Improvement, Credit, Vendor Management, Credit Cards, Performance Management, Risk Management, Team Building, Customer Service, Loans, Analytics, Six Sigma, Underwriting, Call Centers, Leadership, Management, Strategy, Project Management
Education
University of Miami - School of Business 2001 — 2003
MBA, Management Concentration
East Stroudsburg University of Pennsylvania 1990 — 1994
BA, Political Science
Deloitte November 2012 - Present
Capital One October 2010 - October 2012
AT & T December 2006 - September 2010
SBC February 2004 - November 2006
SBC October 2001 - January 2004
Skills
Business Strategy, Business Transformation, Operational Strategy, Firm Valuation, Corporate Finance, Structured Finance, Strategic Planning, Growth Initiatives, Project Portfolio..., Valuation, Governance, Program Management, Business Analysis, Business Intelligence, IT Strategy, Vendor Management
Education
The University of Chicago Booth School of Business 2006 — 2009
MBA, Strategy, Marketing & Finance
Eastern Michigan University 1999 — 2001
Masters, Information Systems
University of Madras 1994 — 1998
Bachelor of Technology, Chemical Engineering
Capital One November 2010 - Present
Capital One Auto Finance September 2008 - November 2010
Capital One Auto Finance 2007 - September 2008
Capital One Auto Finance April 2003 - July 2007
Capital One 1995 - 2003
Skills
Call Center, Credit, Loss Mitigation, Credit Cards, Financial Services, Risk Management, Loans, Operations Management, Banking, Team Building, Process Management, Change Management, Workforce Management, Performance Management, Recruiting, Call Centers, Customer Service, Process Improvement, Relationship Management, Training, Vendor Management, Outsourcing
Education
Eckerd College 2005 — 2007
BMO Harris Private Banking July 2011 - Present
BMO wealth management services - Canada July 2011 - Present
TD Bank Group July 2010 - July 2011
Holt Renfrew October 2007 - July 2010
Capital One 2006 - 2007
Capital One 2005 - 2006
Capital One 2001 - 2005
Skills
SAS, Database Marketing, Data Analysis, Analytics, Customer Analytics, Predictive Modeling, Segmentation, Direct Marketing, Predictive Analytics, Retail, Statistics, Statistical Modeling, Business Intelligence, Strategy, Portfolio Management, CRM, Customer Analysis, Leadership
Education
McGill University 1997 — 2001
Ph.D., Mechanical Engineering
University of Birmingham 1995 — 1996
MSc. Eng., Management & Manufacturing Engineering
Ecole centrale de Nantes 1991 — 1994
Diplome d'Ingenieur, Electrical Engineering
Capital One February 2011 - Present
Serco - North America January 2010 - February 2011
Dominion July 2008 - January 2010
Altria May 1998 - May 2008
Strayer University August 2004 - August 2006
Skills
SAP R/3, SD, SAP FI, SAP Configuration, Quality Assurance, Business Analysis, SDLC, Vendor Management, Requirements Analysis, Process Improvement, Business Intelligence, Visio, Data Warehousing, SharePoint, IT Management, IT Strategy, Business Process..., Business Process, Change Management, Integration
Education
East Carolina University 2015 — 2018
Doctor of Philosophy (Ph.D.), Technology Management
Liberty University 2009 — 2010
Master of Arts, Theological Studies
Virginia Commonwealth University - School of Business 2001 — 2002
Master of Science, Information Systems
Virginia Commonwealth University 1994 — 1999
Bachelor of Science, Accounting
Virginia Commonwealth University 1994 — 1999
Bachelor of Science, Information Systems
GE Healthcare November 2014 - Present
GE Healthcare May 2011 - November 2014
Dell Services April 2010 - May 2011
Fidelity National Financial December 2008 - April 2010
LandAmerica Financial Group May 2003 - December 2008
Capital One June 2002 - May 2003
Aether Systems December 1999 - May 2002
Ukrop's Super Markets, Inc. 1991 - 1999
Skills
Quality Center, Software Quality..., Test Automation, QTP, Manual Testing, SDLC, Microsoft SQL Server, Agile Methodologies, LoadRunner, ClearQuest, Databases, Performance Testing, SQL, Release Management, Requirements Gathering, Requirements Analysis, VBScript, Integration, Scrum, ALM, CruiseControl, Fiddler, ActiveMQ, OnTime, RTLS, JMS, Selenium, Visual Build, XML, JSON, Web Services, SoapUI, Windows Server, Windows Services
Education
ECPI University 1998 — 1999
Diploma, Computer Programming
East Carolina University 1986 — 1990
B.A., Psychology
Trinity Episcopal High School 1983 — 1986
Diploma
Bank of America June 2007 - Present
Skadden Arps January 2005 - June 2007
Capital One August 2002 - December 2004
Skadden Arps September 1998 - July 2002
Education
East Tennessee State University 1989 — 1992
B.S., Communications/Broadcasting
Capital One April 2007 - February 2014
Consumer Bankers Association 2004 - 2007
Wachovia 1996 - 2007
Skills
Compliance, Due Diligence, Regulatory Examinations, People Manager, Fair Lending expertise, Credit Risk, Management, Risk Management, HMDA, Banking, Consumer Lending, Operational Risk, AML, Financial Risk, Anti Money Laundering, Financial Services, Credit, Loans, Mortgage Lending, Enterprise Risk..., Retail Banking
Education
East Carolina University
BS, Business, Finance
Capital One January 2012 - Present
Capital One Financial January 2001 - December 2011
Skills
Business Analysis, Process Improvement, Vendor Management, Program Management, SDLC, Risk Management, IT Strategy, Financial Services, Management
Education
East Carolina University - College of Business 1988 — 1992
Bachelor or Science in Business Administration, Finance
Capital One January 2015 - Present
viva SEM Search Engine Marketing Experts August 2013 - Present
Skills
Problem Solving, Customer Engagement, Customer Satisfaction, Learning Quickly, Critical Thinking, Innovator, Microsoft Excel, Microsoft Word, Visio, Dreamweaver, Adobe Fireworks, Microsoft Publisher, Outlook, Google Analytics, Google Adwords, Facebook Marketing, Negotiation, Microsoft Office, Quick Thinker, Marketing, Adobe Creative Suite, Training, Entrepreneurship, Social Networking, PPC, PPC Bid Management, SEM, Search engine marketing, Search Advertising, Paid Search Campaigns, Keyword Generation, Paid Search Strategy, Google Adwords...
Education
James Madison University 2011 — 2013
Master of Business Administration (MBA), Innovation, 3.68
Eastern Mediterranean University 1997 — 2002
Bachelor's degree, Tourism and Hospitality management, 3.6
Capital One November 2008 - Present
Citi November 1996 - November 2008
Citi Cards 1996 - 2002
United Healthcare June 1995 - November 1996
MetraHealth November 1994 - June 1995
Travelers April 1987 - November 1994
Education
Eastern Connecticut State University 1982 — 1986
BA
University Federal Credit Union July 2013 - Present
Comerica Bank January 2013 - July 2013
Capital One September 2008 - January 2013
Eddie Bauer Holdings August 2001 - May 2008
Skills
Store Management, Retail, Store Operations, Retail Sales, Driving Results, Profit, Trend Analysis, New Store Openings, Customer Service, Sales, Cross Selling, Loans, Customer Retention, Customer Satisfaction, Finance, Banking, Management, Relationship Management, Retail Banking
Education
Texas State University 2000 — 2003
Bachelor of Arts (BA), History
East Texas Baptist University 1997 — 2000
None, Music
Capital One February 2013 - Present
HSBC May 2010 - June 2012
HSBC October 2009 - May 2010
HSBC Finance Corporation -Consumer Lending 2003 - October 2009
OppenheimerFunds April 1996 - June 2002
KFC Corporation May 1991 - February 1996
Skills
IT Relationship..., Clarity, Offshoring, JCL, DB2, COBOL, IT Strategy, Business Analysis, IT Management, Mainframe, Banking, SAS, Project Management, Management, Process Improvement, Visio, Data Warehousing, Cognos, Oracle, Business Process, SDLC, Requirements Gathering, MS Project, Business Requirements, Microsoft SQL Server, Offshore Software..., PMO, Software Project..., Team Management, Requirements Analysis
Education
University of Louisville 1991 — 1994
Bachelor of Science (B.S.), Information Systems and Data Processing
Eastern Kentucky University
Bachelor of Music Education, Music Education
Leadership Solutions March 2003 - Present
Zelos, LLC 2010 - Present
VCU Corporate Educ March 2011 - Present
Virginia Commonwealth University September 1991 - Present
National Speakers Association - Virginia Chapter 2008 - Present
Midwives For Haiti 2006 - Present
Capital One 2005 - 2007
Henrico Mental Health & Retardation Services April 1983 - March 2003
Skills
Leadership Development, Training, Public Speaking, Leadership, Team Building, Recruiting, Organizational..., Non-profits, Program Development, Community Outreach, Career Counseling, Executive Coaching, Program Management, Strategic Planning, Change Management, Government, Performance Management, Policy, Workshop Facilitation, Grant Writing, Resume Writing, Psychotherapy, Event Planning, Coaching, Career Development, Human Resources, Employee Engagement, Nonprofits, Psychology, Staff Development, Mental Health, Social Services, Motivational Speaking, Personal Development, Consulting, Organizational...
Education
Virginia Commonwealth University 1982 — 1983
MSW, Social Work
Eastern Mennonite University 1977 — 1980
BSW, Social Work
Johnstown High School
Federal Reserve Bank of Richmond February 2015 - Present
Alstom Power February 2011 - February 2015
Alstom Power March 2005 - February 2011
Capital One September 2004 - March 2005
Amgen September 1991 - August 2003
Abbott 1989 - 1991
Skills
Enterprise Architecture, IT Strategy, Integration, Business Process, Enterprise Software, ITIL, Project Management, Program Management, ERP, SDLC, SOA, Strategy, Project Portfolio..., Business Analysis, Application Portfolio..., PMO, Governance, Business Process..., Systems Analysis, Requirements Analysis, Business Process Design, TOGAF, Vendor Management, Architectures, Business Process..., IT Service Management, Architecture, Databases, Quality Assurance, Management, Analysis, Requirements Gathering, Process Improvement
Education
East Carolina University - College of Business 1983 — 1988
Bachelor of Science (B.S.), Business Administration
Capital One December 2011 - Present
Education
East Tennessee State University 1994 — 1998
BA, Marketing
Capital One July 2014 - Present
Capital One October 2012 - June 2014
ING Direct March 2007 - October 2012
Bank of America January 2006 - March 2007
MBNA 1995 - 2005
Skills
Capacity Planning, Disaster Recovery, Reporting & Analysis, SAS programming, CAP II Volleyball Coach
Education
Chubb Institute / Keystone School of Business 1989 — 1989
Computer Operations Certificate
Springfield High School 1983 — 1986
Eastern University
Business Administration
Sprint April 2013 - Present
Frontier Communications December 2011 - November 2012
ETCC October 2011 - November 2011
Securus Technologies April 2011 - June 2011
Hackfeld Enterprise, Inc. September 2010 - October 2010
Capital One September 2008 - March 2009
DIRECTV March 2008 - August 2008
Dish Network May 2007 - January 2008
The Progress Index July 2004 - December 2006
Target Stores, Inc August 2003 - July 2004
Skills
Troubleshooting, Customer Service, Excel, Mac, Advertising, Retail, Outlook, Access, Customer Satisfaction, Microsoft Office, Call Center, Documentation, Customer Relations, Problem Solving, Windows, SQL, Operating Systems, Business Analysis, Inventory Management, Administration, Analysis, CSS, Active Directory, Security, Testing, PowerPoint, Word, Budgeting, Integration, Programming, Process Improvement, Data Analysis, Computer Hardware, Cisco, Quality Assurance, Desktop Support, Training, Call Centers, Technical Support, Software Documentation
Education
ECPI University 2003 — 2005
Associate, IT/Networking & Security Management
Capital One August 2011 - Present
IBM August 2010 - August 2011
Capital One April 2008 - August 2010
Seven Hills IT, Inc. April 2008 - April 2010
Capital One April 2001 - April 2007
· (Capital One January 2001 - January 2003
Capital One August 1995 - April 2001
· (Capital One January 1999 - January 2001
· (Capital One January 1997 - January 1999
· (Capital One January 1995 - January 1997
Skills
Analysis, Data Center, Databases, Linux, Management, Microsoft Excel, Microsoft Word, Operating Systems, Project Planning, SQL, Servers, Software Development, Software Documentation, Visio, XP
Education
2002 · ECPI 2000 — 2002
Associate; High School Diploma, IT Computer Science and Programming
ECPI University 2000 — 2002
Associates, Computer Programming
Capital One May 2015 - Present
Capital One 2013 - May 2015
Capital One 2011 - 2013
** 2010 - 2011
Graphics Gallery 2010 - 2010
Virginia Health Quality Center 2007 - 2008
Banner Express 2006 - 2007
Skills
Graphic Design, InDesign, Graphics, Illustrator, Web Design, Mac, Brochures, Photoshop, Advertising, Photography, Image Manipulation, Web Development, Newsletters, Corporate Branding, Flyers, Multimedia, Website Development, Flash, Art Direction, Layout, Dreamweaver, Typography, Direct Mail, User Interface Design, Logo Design, Adobe Acrobat, Editing, Creative Direction, Creative Strategy, Adobe Creative Suite, CSS, Branding & Identity, WordPress, HTML 5, User Experience
Education
ECPI College of Technology 2010 — 2011
Associate of Science (A.S.), Web Development
Virginia Wesleyan College 2000 — 2004
Degree: B.A, Humanities; Graphic Design/Communications
Capital One September 2014 - Present
Eastern Michigan University January 2013 - May 2014
Capgemini June 2007 - November 2011
Skills
VisionPLUS, COBOL, Mainframe, Java, HTML, JCL, Web Development, Credit Cards, Banking, C# 4.0, CSS, PHP, JavaScript, CICS, Database Design, SQL, SAP ERP
Education
Eastern Michigan University 2012 — 2014
Master's degree, Computer and Information Systems Security/Information Assurance
Capital One November 2013 - Present
Capital One November 2011 - November 2013
Maid Brigade August 2010 - October 2011
SunTrust Mortgage January 2009 - February 2011
SunTrust Mortgage January 2005 - January 2009
SunTrust Mortgage January 2004 - January 2005
SunTrust Bank January 2000 - January 2004
SunTrust Bank January 2000 - January 2004
Skills
Vendor Management, Project Management, Quality Auditing, Process Improvement, Strategy, Business Analysis, Management, Leadership, ASQ, Six Sigma, Cross-functional Team..., Consumer Lending, Strategic Planning, Loans, Analysis, Mortgage Lending, Banking, Executive Management, Negotiation, Risk Management, Mergers & Acquisitions, Call Centers, Portfolio Management, Business Process..., Loan Servicing
Education
East Carolina University 1985 — 1990
Bachler Science in Business Adminstration, Concentration in Decision Sciences
Capital One February 2014 - Present
Capital One February 2012 - February 2014
Capital One August 2010 - February 2012
Vaco January 2009 - August 2010
LandAmerica February 2008 - 2009
Vaco August 2006 - January 2008
Markel Corporation April 2002 - June 2006
Skills
Financial Analysis, Analysis, Accounting
Education
East Carolina University - College of Business 1997 — 1999
BSBA, Accounting
Poquoson High School 1988 — 1992
Capital One October 2010 - Present
Skills
Strategic Planning, Social Media, New Business Development, Marketing, Marketing Strategy, Real Estate, Sales, Teaching, Small Business, Strategy, Marketing Communications, Social Media Marketing, Research, Microsoft Office, Event Planning, Leadership, Editing, Microsoft Excel
Education
East Carolina University 1984 — 1994
BA, English/Journalism
Capital One July 2006 - Present
Washington Mutual Bank March 2000 - July 2006
Bank of America 1996 - 2000
Skills
Training, Coaching, Banking, Performance Management, PowerPoint, Finance, Leadership Development, Leadership, Customer Service, Risk Management, Team Building, Employee Training, Training Delivery, Onboarding, Instructor-led Training, Microsoft Office, Loans, Microsoft Excel, Customer Relations, Performance Consulting, Word, Excel, Presenter, MS Office Suite, Process Improvement, Change Management, Customer Satisfaction, Sales, Consumer Lending, Credit, Retail, Executive Coaching, Life Coaching
Education
The University of Texas at Dallas 1996 — 1998
Computer Science and Electrical Engineering
Eastfield College 1994 — 1996
Education
Capital One Business AnalystCapital OneOctober 2008 - September 2009
ACS Healthcare Solutions February 2008 - August 2008
Bond International Software January 2007 - December 2007
Capital One August 2006 - October 2006
QS/1 Data Systems February 1998 - August 2006
Education
Eastern Michigan University
BS, Chemistry
International Paper October 2005 - Present
International Paper October 1996 - October 2005
Capital One October 1995 - October 1996
Union Camp 1996 - 1996
Bank of America August 1993 - October 1995
Bank of America August 1990 - August 1993
First Investors Corporation September 1988 - March 1990
Skills
B2B, Account Management, Sales Management, New Business Development, Team Building, Forecasting, Inventory Management, Customer Service, Supply Chain, Key Account Management, Management, Sales, Cross-functional Team..., Pricing, Sales Operations
Education
Old Dominion University
B.S.S.E., Marketing Training Specialist Emphasis
East Carolina University 1983 — 1986
Marketing
Old Dominion University
Capital One October 2013 - Present
University of Virginia August 2008 - August 2013
East China University of Science and Technology, Biomass Energy Research Center September 2007 - May 2008
East China University of Science and Technology, State Key Laboratory of Bioreactor Engineering May 2007 - September 2007
East China University of Science and Technology, Fermentation Lab February 2007 - May 2007
East China University of Science and Technology, Pharmacology lab September 2006 - December 2006
Skills
Matlab and Labview..., Building biological..., Processing..., Animal brain surgeries,..., whole animal handling, MS, LC, GC, SDS-PAGE..., Proficiency in MS Word,..., LC-MS, ELISA, SAS, Data Analysis, Analysis, Microsoft Office, SPSS, Chemistry, Python, Spectroscopy, Data Mining, Research, R, Statistics, HPLC, C++, Statistical Modeling, GC-MS
Education
University of Virginia 2008 — 2013
Doctor of Philosophy (PhD), Chemical Engineering
University of Virginia 2008 — 2011
Master of Science (M.S.), Chemical Engineering, 3.8
East China University of Science and Technology 2004 — 2008
Bachelor of Science (B.S.), Bioengineering
Ciber January 2015 - Present
Visiting Nurse Service of New York January 2005 - December 2014
Visiting Nurse Service of New York January 2005 - December 2014
Self Employed Independent Peoplesoft Consultant May 2003 - December 2004
Capital One September 1999 - April 2003
Logic Works 1995 - 1999
Skills
SDLC, Requirements Analysis, Software Project..., PeopleSoft, PL/SQL, Process Improvement, Change Management, Solution Architecture, IT Strategy, Software Implementation, Vendor Management, SQL, ERP, Requirements Gathering, HRIS, Management, PeopleTools, Software Development, Integration, Project Management, Business Intelligence, Business Process
Education
East Tennessee State University 1992 — 1995
Master of Science (MS), Computer Science
PSG College of Technology 1986 — 1991
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Capital One February 2012 - Present
Cuore Group March 2010 - February 2012
Rogue Wave Software 1998 - 2001
Skills
Debt Collection, Customer Support, Coaching & Mentoring, Team Leadership, Project Coordination, Telephone Skills, Direct Sales, SQL, C++, Unix, Microsoft SQL Server, Software Project..., Software Development, Linux, HTML, Requirements Analysis, Databases, Integration, XML, Windows, Web Design, Software Engineering, Java, Enterprise Architecture
Education
East Central University 1990 — 1992
Bachelor of Science (BS), Computer Science, Math, 3.8
Seminole State College 1988 — 1990
Associate of Science (AS), Business Administration and Management, General, 3.8
Anthem, Inc. June 2015 - Present
Anthem, Inc. June 2006 - Present
TEKsystems June 2005 - June 2006
Capital One October 1999 - June 2005
Skills
Networking, WAN, Disaster Recovery, Vendor Management, Microsoft Exchange, Active Directory, Technical Support, Servers, Software Documentation, Windows Server, SharePoint, Windows 7, VPN, Troubleshooting, Network Security, Software Installation, Lotus Notes, XP, Visio, Data Center, IT Management, Integration, Citrix Metaframe, LAN-WAN, System Administration, Security, MCSE 2003, Databases, Access, Windows, Enterprise Architecture, Operating Systems, Help Desk Support, VMware, Information Security, Novell Netware, A+ Certified, Cisco Firewall Security, Intel, Marimba, Service Desk, Microsoft SQL Server, SQL, Switches, Hardware, Network Administration, Blackberry Enterprise..., CEH, Certified Ethical..., ITIL Certified
Education
University of Phoenix 2004 — 2006
Bachelor of Science (BS), Information Technology
ECPI College of Technology 1997 — 1999
Associate of Science (A.S.), Network and System Administration/Administrator
Capital One May 2012 - Present
HSBC Card Services December 1999 - May 2012
HSBC Card Services February 1996 - December 1999
HSBC Card Services November 1994 - February 1996
HSBC Card Services March 1992 - November 1994
Skills
SDLC, Program Management, Software Documentation, Project Management, Management, Change Management, Strategy, Leadership, Solution Architecture, Credit Cards, Training, Budgets
Education
Eastern Illinois University 1989 — 1991
Bachelor of Arts, Economics
Capital One December 2012 - Present
Corporate Executive Board April 2007 - December 2012
Ashland Inc. 2004 - 2007
More Available Upon Request 2000 - 2004
Skills
Business Intelligence, Database Administration, Microsoft SQL Server, SDLC, Microsoft Certified, ITIL, Microsoft Certified..., Enterprise Architecture, Databases, Data Warehousing, Solution Architecture, Data Modeling, SSIS, T-SQL, SSRS, ETL, Requirements Analysis, Business Analysis
Education
Eastern Kentucky University
Master of Science, Applied Computing
Jawaharlal Nehru Technological University
Bachelor of Technology, Computer Science and Information Technology
Kendriya Vidyalaya
Capital One August 2014 - Present
GEICO June 2013 - August 2014
The Center for Global and Regional Environmental Research November 2011 - May 2013
TechTeam Global June 2006 - July 2009
TechTeam Global May 2005 - June 2006
Skills
Writing, Strategic Communications, Information Technology, Multimedia, Social Media, Marketing, Microsoft Office, Adobe Creative Suite, Customer Service, Analytics, Public Speaking, Video Editing, Blogging, Copywriting, Copy Editing, Web Development, Leadership, Video, Facebook, Social Networking, Creative Writing, Social Media Marketing, Event Planning, Marketing Strategy
Education
University of Iowa 2010 — 2013
Bachelor's degree, Journalism and Mass Communication
Eastern Iowa Community College District 2005 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Metro Web Inc September 1999 - Present
Pembrooke Occupational Health May 2004 - August 2005
Virginia Department of Transportion July 2002 - June 2003
Capital One March 2001 - July 2002
First North American National Bank March 2000 - March 2001
Computer Associates, Inc February 1998 - March 2000
AMF February 1994 - February 1998
AMF February 1993 - February 1994
Education
ECPI University 1991 — 1993
Associates, Computer Information Systems
Strayer University
Business Administration
Capital One March 2012 - Present
Verizon January 2011 - Present
Custom Computer Building and Repair June 2007 - Present
Anthem “Well Point” November 2010 - January 2011
Virginia State University June 2010 - October 2010
EEOC of Richmond May 2010 - June 2010
NETVIEW, INC. April 2010 - June 2010
Skills
Information Technology, CRM, Active Directory, Help Desk Support, Technical Support, Networking, Hardware, Security, Windows XP, Windows Server, Network Security, Windows 7, Customer Service, Servers
Education
ECPI University 2007 — 2009
A.A.S., Network Security
Direct Mail Solutions December 2012 - Present
Colortree August 2008 - February 2012
Anchor Glass Container September 2005 - October 2007
Capital One May 1998 - May 2005
Skills
Customer Service, Data Analysis, Windows 7, Microsoft Office, PowerPoint, Troubleshooting, Microsoft Excel, Microsoft Word, Printers, Adobe Acrobat, Laptops
Education
ECPI University 2012 — 2015
Bachelor’s Degree, Network Security
Varina High School 1992 — 1996
Capital One July 2012 - Present
Target Corporation August 2008 - Present
Skills
Customer Service, Management, Conflict Resolution, Problem Solving
Education
University of South Florida 2002 — 2007
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Eckerd College 1999 — 2002
LMR September 2003 - May 2012
IBM Global Services February 2002 - September 2003
Capital One February 2003 - March 2003
Skills
PC Hardware Support, Laptop Hardware Support, PCI compliance scanning, HIPPA compliance, Network build-out,..., Endpoint and gateway..., Lotus Notes..., Microsoft Excel setup..., Microsoft Access setup..., Microsoft Powerpoint..., Microsoft Word setup..., Microsoft Outlook setup..., Routers, Switches and..., Cisco's OS Support, Remote and onsite..., ArcServe configuration..., Symantec Endpoint..., •Windows installation..., Windows Server 2003 and..., Sonicwall configuration..., Troubleshooting, Software Documentation
Education
St. Petersburg College 2003 — 2003
Eastern Michigan University
Bachelor, Computer Information Systems; Business Administration
Strayer University October 2014 - Present
Strayer University October 2013 - Present
Bank of America May 2013 - July 2013
Bank of America July 2011 - July 2013
Capital One January 2010 - March 2011
Skills
Sales, Customer-facing, Customer Service, Goal-driven leader, Public Relations, Planning Systems, Computer-savvy, Mortgage Lending, Analysis, Banking, Loans
Education
Strayer University (VA) 2010 — 2013
Master of Arts (M.A.), Public Administration
East Carolina University 2004 — 2009
Bachelor of Arts (B.A.), Communication, General
Capital One January 2013 - May 2014
Skills
Microsoft Excel, Risk Management, Process Improvement, Microsoft Office, Outlook, Customer Service, Research
Education
ECPI University 2014 — 2017
Bachelor's Degree, Accounting