Experience
Delta Global Services  January 2014 - Present
Great Lakes Aviation  February 2012 - January 2013
UPS  February 2010 - January 2012
TCF Bank  August 2005 - January 2010
Boston Scientific  February 2004 - July 2005
Citifinancial Auto   December 2002 - January 2004
Express Scripts  January 2001 - December 2002

Skills
International Relations..., Training, Software Documentation, Customer Service, Human Resources, Customer Satisfaction, Teamwork, Teaching, Banking, Invoicing, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, English, Research, Strategic Planning, Leadership, Management, Public Speaking, Policy, Time Management, Communication, Employee Benefits, Data Entry, Organizational...

Education
University of Minnesota   2012 — 2014
Master's Degree, Human Resources and Education Development, Cum GPA 3.23

University of Minnesota-Twin Cities   2009 — 2010
Bachelor in Global Studies, International Relations and Affairs

Experience
JDBYRIDER - CNAC   August 2011 - Present
Lockheed Martin - Missile & Fire Control  February 2009 - April 2011
CitiFinancial Auto   November 2006 - December 2008
CitiFinancial  May 2004 - April 2006

Skills
Leadership, Training, CRM, Analysis, Budgets, Finance, Quality Assurance, Negotiation, Coaching, Credit, Proposal Writing, Customer Service, Risk Management, Credit Analysis, Loans, Sales, Management, Team Building

Education
University of Central Florida   1999 — 2003
Bachelor of Science, Business Administration, Finance

Experience
GM Financial/AmeriCredit  December 2013 - Present
GM Financial/AmeriCredit  October 2013 - December 2013
GM Financial/AmeriCredit  March 2011 - October 2013
GM Financial/AmeriCredit  March 2011 - March 2011
tw telecom, inc.   September 2010 - March 2011
Logix Communications  March 2009 - August 2010
Wells Fargo Auto Finance  April 2006 - February 2009
Flagship Credit Corporation  2007 - 2008
CitiFinancial Auto   December 1999 - April 2006

Skills
Training & Development, Sales Process, Sales Management, Salesforce.com, Sales Operations, Course Development, Course Design, Public Speaking, Account Management, Large Group Facilitation, Program Facilitation, Automotive, Automotive Finance, Staff Training, Training Skills, Training Delivery, B2B, Cold Calling, Workshop Facilitation, Business Development, Training, Employee Training, Team Building, Strategic Planning, Relationship Management, Budgets, CRM, Call Center, Call Centers, Coaching, Competitive Analysis, Credit, Customer Retention, Direct Sales, Instructional Design, Marketing, Operations Management, Recruiting, Selling, Strategy, Telecommunications, Customer Service, Project Management, New Business Development, Team Leadership, Leadership, Sales, Finance, Strategic Partnerships, Channel Partners

Education
Texas A&M University   1991 — 1996
Bachelor of Science (BS), Political Science

Experience
Wells Fargo  2015 - Present
Santander Consumer USA Inc.  2010 - 2015
CitiFinancial Auto   2007 - 2010
AmeriCredit  2005 - 2007
EECU Credit Union  2003 - 2005

Skills
Finance, Credit Risk, Financial Analysis, Risk Analytics, Trend Analysis, Reporting & Analysis, SQL, Data Analysis, Variance Analysis, Data Validation, Excel Dashboards, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Team Building, Training, Customer Service, Adobe Acrobat, Organized Multi-tasker, Consumer Lending, Banking, Commercial Lending

Education
University of North Carolina at Charlotte
Bachelor's Degree, Finance

Experience
Leave of absence  February 2008 - May 2014
CitiFinancial Auto   March 2007 - November 2007
Countrywide Financial Specialty Lending Group   April 2006 - March 2007
Concord Mortgage Company  December 2004 - April 2006
Centex Home Equity  March 2003 - September 2004
Great Western Loans and Investments   August 2002 - March 2003
U.S. Bank   September 2000 - August 2002
Wells Fargo Financial Acceptance  June 1998 - September 2000

Skills
Credit, Underwriting, Portfolio Management, Business Development, Loans, Banking, Sales, Finance, Account Management, Sales Management, Sales Operations, Negotiation, Management, Mortgage Lending, Marketing, Training, Real Estate, Strategic Planning, New Business Development, Credit Analysis, Project Planning, Customer Service, Budgets, Financial Analysis, Analysis, Leadership

Education
University of Nevada-Reno   1992 — 1997
Bachelor of Science, Finance

College of Business Management Certification 2000

Certified Lender Business Banker (CLBB) 2001

Experience
Skopos Financial  December 2012 - Present
Gateway One Lending & Finance  September 2010 - December 2012
Manheim  May 2008 - September 2010
CitiFinancial Auto   July 2006 - April 2008
Wells Fargo Financial Acceptance  July 2002 - May 2006
Onyx Acceptance Corporation  May 2001 - July 2002
Wells Fargo Financial Acceptance  February 1999 - May 2001

Skills
Sales Management, Credit, Account Management, Strategic Planning, Client Relations, Customer Service, Contract Negotiations, Forecasting, Product Marketing, Sales Development, New Business Development, Event Coordination, Presentations, Consultative Sales, Business Intelligence, Productivity Improvement, Marketing Program..., Performance Improvement, Territory Startup and..., Staff Development, Customer Segmentation, Data Mining, Data Processing, Oral Communication, Data Analysis, Dealer Product Services, Strategic Profit..., Area Training Management, Cost Reductions, Operations Improvement, Automotive Consulting, Auto Finance, Auto Lending, Subprime Auto Finance, Subprime Auto Lending, Indirect Auto Lending, Indirect Auto Finance, Subprime Automotive..., Subprime Automotive..., Indirect Automotive..., Indirect Automotive..., Nonprime Auto Finance, Nonprime Auto Lending, Nonprime Automotive..., Nonprime Automotive..., Automotive, Business Development, Contract Negotiation, Customer Retention, Dealers

Education
Southeast Missouri State University   1994 — 1997
Bachelor of Science, Business Administration

East Central Community College   1992 — 1994
Associate of Arts, Accounting

Jefferson City High School   1988 — 1992
High School Diploma

Experience
Veritas Auto Finance LLC   October 2014 - Present
Flagship Credit Acceptance  August 2011 - October 2014
CitiFinancial Auto   March 1997 - December 2010
Automotive Profit Builders, Inc   May 1994 - March 1997
Aon  November 1982 - June 1992

Skills
Leadership, Business Development, New Business Development, Account Management, Product Marketing, Profit, Marketing, Training, Market Analysis, Strategy, Forecasting, Sales, Finance, Selling, Credit Risk, Sales Process, Credit, Financial Analysis, Sales Management, Loans, Mortgage Lending, Management, Automotive, Sales Operations, Public Relations, Project Management, Negotiation, Change Management, Portfolio Management, Customer Retention, Credit Analysis, Team Building, Relationship Management, Underwriting, Banking, Recruiting, Income Statement, Budgets, Strategic Planning, Customer Service, Retail, Marketing Strategy, B2B

Education
Salem State University
Business

Experience
Capital One Auto Finance  January 2012 - Present
Regions Bank  January 2011 - January 2012
Auction Broadcasting Company  August 2010 - December 2010
CitiFinancial Auto   October 2004 - August 2010
Humes & Barrington, LLP   January 2004 - October 2004

Skills
Credit, Finance, Credit Analysis, Credit Risk, Loans, Banking, Relationship Management, Financial Services, Risk Management, Financial Analysis, Loan Origination, Insurance, Sales Management, Business Relationship..., Cross Selling, Business Development, Consumer Lending, Sales, Underwriting, Commercial Lending, Forecasting, Mortgage Lending, Portfolio Management

Education
University of Missouri-Saint Louis   2000 — 2004
Bachelor of Science, Finance, Accounting

Experience
NextGear Capital  June 2013 - Present
Cars.com  January 2012 - May 2013
TD  June 2008 - January 2011
Andover College  June 2008 - September 2009
Citifinancial Auto   April 2003 - June 2008
Ford Motor Credit Company  October 1997 - March 2003

Skills
Salesforce.com, Online Advertising, Cold Calling, Account Management, Sales Process, B2B, SEM, Direct Sales, Digital Marketing, Advertising Sales, Sales Management, Lean Six Sigma Yellow..., Six Sigma Green Belt, Relationship Management, B2B Marketing, Customer Retention, New Business Development, Sales, Customer Service, Customer Satisfaction, Leadership, Sales Operations, Marketing, Marketing Strategy, Team Building, Digital Media, Sales Presentations

Education
University of Maine at Farmington   1992 — 1996
Bachelor of Arts (B.A.), Business/Economics

Jay High School   1988 — 1992
General Studies

Experience
FirstHealth of the Carolinas  July 2014 - Present
Penick Village  August 2011 - November 2013
AOS  2013 - 2013
Citifinancial Auto   January 1998 - April 2009

Skills
Financial Analysis, Credit, Finance, Microsoft Excel, Financial Risk, Corporate Finance, Hospice End of Life Care, Hospitals, Nursing Homes, Medical/Surgical, Elder Care, Financial Modeling, Leadership, Strategic Planning, Home Care, Healthcare

Education
Sandhills Community College   2012 — 2014
Associates, Nursing

Sandhills Community College   2011 — 2013
Associated of Arts General Education, Associated in Nursing

Sandhills Community College   2010 — 2013
Associate's degree, Education

Experience
GM Financial  July 2015 - Present
GM Financial - AmeriCredit   January 2010 - May 2015
Pershing  June 2009 - December 2009
CitiFinancial Auto   September 2006 - February 2009
Fast Lane Promotions   February 2002 - September 2006

Education
University of Central Florida - College of Business Administration   2001 — 2005
BS, Business Management

Experience
Credit Union of Colorado  December 2013 - Present
Credit Union of Colorado  May 2013 - December 2013
Credit Union of Colorado  August 2008 - April 2013
Citifinancial Auto   August 2007 - June 2008
Municipal Services Group  August 2006 - August 2007
Centrix Financial  November 2002 - June 2006
KeyBank  May 2001 - October 2002
Ziegler Coast to Coast   1995 - 1997
Ziegler Coast to Coast   1995 - 1997
Ziegler Coast to Coast   1995 - 1997

Skills
CAMS Certified, Data Analysis, Risk Assessment, Risk Management, Credit Analysis, Accounting, Credit, Compliance, Loans, Auditing, Internal Audit, Leadership, Sales, Financial Analysis, Finance, Credit Risk, Management, Financial Risk, Banking, Analysis, Strategic Planning, Customer Service, Budgets, Financial Services, Negotiation, Executive Management

Education
Regis University   2008 — 2010
MBA, Accounting and Finance

Southwestern College   1994 — 1999
BBA, Business Management

Experience
LGM Finance Companies LLC   May 2012 - Present
Fujitsu America, Inc  2012 - 2012
Alliance Data  2012 - 2012
ThinkFinance  2010 - 2012
Triad Financial SM LLC  2007 - October 2009
CitiFinancial Auto   2003 - 2007
CitiFinancial Auto   2002 - 2003
Universal Data Technology   1999 - 2001

Skills
Risk Management, Vendor Management, Business Analysis, SDLC, Process Improvement, Business Process, IT Strategy, Project Portfolio..., PMO, Strategy, Software Project..., SharePoint, Management, Project Management, MS Project, Leadership, Software Documentation, Change Management, Team Leadership, Data Center, Enterprise Software, Project Planning, Software Development, Consulting, PMP, Strategic Planning

Education
St. Edward's University   1984 — 1987
BBA

Brazoswood

Experience
Huntington National Bank  July 2014 - Present
Cadillac of Knoxville   June 2013 - June 2014
GM Financial/AmeriCredit  November 2012 - July 2013
ModernTech Corporation  September 2012 - November 2012
AutoCredit of Knoxville   April 2012 - September 2012
Heartland Payment Systems  January 2010 - January 2012
Fellowship Church  March 2007 - February 2010
AmeriCredit Financial Services Regional   September 2006 - March 2007
CitiFinancial Auto   May 2005 - August 2006
Regional Acceptance Corp  January 2002 - May 2005

Skills
Credit Analysis, Credit, Consumer Lending, Loans, Relationship Management, Credit Risk, Underwriting, Portfolio Management, Banking, Loan Origination, Market Planning, Marketing Research, New Business Development, Business Strategy, Business Process..., Business Development, Management, Sales, Sales Process, Customer Retention, Finance, Sales Management

Education
Tusculum College   2002 — 2006
Bachelor of Science, Organizational Management

Tusculum College   2001 — 2006
Organizational Management, Business, Management, Marketing, and Related Support Services

Proprietary Management Cert.Barnies Coffee & Tea Inc   1992 — 1992
Management, Coffee Industry and Retail

Lake Mary High School   1986 — 1990
High School Degree, Academic

Experience
Citi  June 2014 - Present
Sapient  July 2012 - May 2014
Citi  April 2009 - June 2012
Tata Consultancy Services  March 2005 - June 2012
CitiFinancial Auto   March 2007 - March 2009
Genworth Financial  March 2005 - March 2007
AmSoft Systems  July 2004 - February 2005
Aricent  January 2004 - May 2004

Skills
Enterprise Architecture, Digital Strategy, Mobile Strategy, Decision Management..., Agile Methodologies, SOA, Java Enterprise Edition, Software Project..., Loan Origination, Scrum, Credit Scoring, Consumer Lending, Business Process..., Global Delivery, Credit Risk, Oracle, SDLC, Project Management, Test Automation, Requirements Analysis, Process Improvement, Six Sigma, Agile Project Management, ClearCase, Chordiant, Test Driven Development, Go-getter attitude, Program Management, Cloud Computing, Risk Management, J2EE Architecture, Credit Analysis, Eclipse, Rules Engines, ESB, Software Quality, Agile, WebSphere Application...

Education
Saurashtra University   2000 — 2004
B.E., Computer Engineering

Prakash Higher Secondary School   1995 — 2000

St. Columba's School   1987 — 1995

Experience
Crescent Bank & Trust  May 2012 - Present
Flagship Credit Acceptance  October 2010 - April 2012
CitiFinancial Auto   September 2005 - October 2010
AmeriCredit Financial Services  July 1996 - November 2005
Evergreen Bank  January 1994 - April 1996

Education
Siena College   1990 — 1992
Bachelor of Science, Finance and Accounting

Experience
Apple  October 2010 - Present
JCPenney  October 2009 - October 2010
Fossil  October 2007 - October 2009
imc2  June 2007 - October 2007
Match.com  2006 - 2007
CitiFinancial Auto   May 2006 - October 2006
Pier 1 Imports  November 2001 - May 2006

Skills
Salary Negotiation, Sourcing, Full-cycle Recruiting, Applicant Tracking..., E-recruitment, Talent Management, Talent Acquisition, Interviewing, Direct Sourcing, Job Fairs, Job Descriptions, Screening, Search, Metrics, Retail, Multi-unit, Recruitment/Retention, Career Development, Career Counseling, Onboarding, Technical Recruiting, Internet Recruiting, College Recruiting, Hiring, Employer Branding, Candidate Assessment, Talent Selection, Creative Sourcing, Direct Recruiting, Succession Planning, Talent Development, Diversity Recruitment, Orientation, Cold Calling, Retail Management, PeopleSoft, Sales Recruitment, Strategic Sourcing, Candidate Screening, Social Networking, Recruiting, Benefits Negotiation, New Hire Orientations, Interviews, Screening Resumes, Store Management, Training, SDLC, CRM, Leadership

Education
University of Louisiana at Monroe   1992 — 1996
BA, Communications

Experience
TXU Energy  August 2014 - Present
TXU  September 2011 - August 2014
TXU Energy  September 2010 - September 2011
CitiFinancial Auto   September 2007 - September 2010
AT&T  November 2005 - September 2007

Skills
Analysis, Databases, SQL, Access, Data Analysis, SAP, SAP BW, Risk Assessment, SAS, VB, Data Mining, Predictive Modeling, Qualitative Research, BI, Forecasting, Risk Management, Program Management, Modeling, Statistical Modeling, Visual Basic, Business Analytics, Business Intelligence

Education
Wayne State University   2002 — 2004
Masters, Statistics

Wayne State University   2000 — 2001
Masters, Computer Engineering

Tongji University   1998 — 2000
Masters, Economics

Xidian University   1992 — 1996
Bachelor, Electrical & Computer Engineering

Changzhou No.1 Middle School   1986 — 1992

Experience
Santander Consumer USA Inc.  September 2013 - Present
Santander Consumer USA Inc.  September 2010 - September 2013
CitiFinancial Auto   October 2006 - September 2010
Herbalife  June 2004 - April 2006

Skills
Management, CRM, Analysis, Training, Quality Assurance, Call Centers, Customer Service, Sales, Auditing, Accounting, Process Improvement, Access, Vendor Management

Education
Richland Community College
Accounting

Experience
Ally Financial Inc.  February 2011 - Present
Bayshore Consumer Finance   September 2010 - February 2011
CitiFinancial Auto   March 1998 - September 2010
The Money Store  May 1996 - February 1998
First Merchants Acceptance Corp   January 1995 - May 1996

Skills
Credit Analysis, Credit, New Business Development, Account Management, Credit Risk, Banking, Financial Analysis, Loan Origination, Portfolio Management, Business Development, Finance, Risk Management, Financial Services, Retail Banking, Loss Mitigation, Consumer Lending, Loans, Underwriting, Relationship Management

Education
Philadelphia University
B.S, Marketing

Experience
Citigroup  March 2007 - August 2013
CitiFinancial Auto   January 2006 - March 2007
CitiFinancial Auto   April 2002 - January 2006
TranSouth Financial  January 2000 - January 2001
TranSouth Financial  September 1996 - January 2000

Skills
Animal Training, Animal Care, Positive Behavior..., Training, Leadership, Interpersonal..., Management, Animal Behavior, Coaching, Performance Management, Instructional Design, Loss Mitigation, Animal Welfare, Negotiation, Risk Management, Team Leadership, Training Delivery, Vendor Management, Credit, Time Management, Call Centers, Human Resources, Needs Assessment

Education
Animal Behavior College   2014 — 2015
Certified Dog Obedience Trainer, Dog Obedience

Texas Wesleyan University   1995 — 1999
Bachelor of Science, Mass Communications emphasis

Experience
Santander Consumer USA Inc.  July 2013 - Present
Santander Consumer USA Inc.  August 2012 - June 2013
Santander Consumer USA Inc.  March 2011 - August 2012
Santander Consumer USA  January 2011 - March 2011
CitiFinancial Auto   July 2006 - January 2011
Triad Financial  September 2004 - May 2006
Corporate Express  February 2001 - August 2004

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Internet Explorer, Outlook, Citrix, Access, NMLS, Kronos, Process Improvement, Banking, Management, Analysis, Risk Management, Loans, Time Management, Customer Service, Leadership, Team Building

Education
The University of Texas at Arlington   2000 — 2006
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Experience
Ally Financial Inc.  March 2013 - Present
GM Financial/AmeriCredit  November 2010 - March 2013
Edward Jones  January 2009 - August 2010
CitiFinancial Auto   2003 - March 2009
CitiFinancial Auto   2002 - 2003
CitiFinancial Auto   2001 - 2002
CitiFinancial Auto   2000 - 2001
CitiFinancial Auto   1997 - 2000
Ford Motor Credit Company  May 1993 - February 1997

Skills
Team Building, Salesforce.com

Education
Texas State University   1988 — 1993
B.B.A., Finance

Experience
FuelQuest  2013 - 2013
Emerald Green   January 2009 - September 2012
Daimler Financial Services  June 2008 - October 2008
Citifinancial Auto   October 2006 - May 2008
DaimlerChrysler Financial Services  April 2003 - September 2006

Skills
CPA Candidate, Microsoft Excel, Outstanding..., Typing, Accounts Receivable, Collections, Inventory Audit, US GAAP, Lotus Notes

Education
The University of Texas at Austin   1996 — 2000
Bachelor of Science (BS), Business/Corporate Communications

Experience
Bank of America  January 2009 - February 2015
CountrywideBank   2007 - 2009
Citifinancial Auto   August 2004 - May 2007
Sprint  1989 - 2003

Education
Project Management Institute
Project Management Professional (PMP)

University of Kansas - Graduate School of Business   1983 — 1985

University of Kansas
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies

Experience
CitiFinancial - Auto  2003 - Present
Citi  January 2000 - April 2003
The Associates  1993 - 2000
Continental Ins (Acquired by CNA)   1989 - 1993

Skills
SDLC, Disaster Recovery, Strategic Planning, Mainframe, Project Management, Software Project..., Process Improvement, Software Design, Agile Methodologies, ITIL, Strategy, Leadership, IT Operations, Change Management, Integration, Project Portfolio..., Management, Team Building, E-commerce, Operations Management, Information Technology, Java Enterprise Edition, Business Analysis, ASP.NET, Leadership Development, Budgets, Financial Services, SOA, Software Development, Vendor Management, SAP, Cross-functional Team..., Program Management, Business Intelligence, IT Strategy, IT Management, PMO, Enterprise Architecture, PMP, Business Process..., Requirements Analysis, Outsourcing

Education
University of Texas at Dallas - Naveen Jindal School of Management   2005 — 2007
EMBA, Finance

Purdue University   1986 — 1989
BS, Computer Science

Experience
CitiFinancial Auto   January 2007 - Present
CitiFinancial Auto   January 2007 - Present

Education
The University of Texas at Arlington   1989 — 1994

Experience
Citi  September 2012 - Present
Citi  April 2008 - November 2012
CitiFinancial Auto   April 2004 - April 2008
Citi Cards  September 1995 - April 2004
Bank One  1994 - 1995

Skills
Risk Management, Performance Management, Program Management, Management, Risk Assessment, Human Resources, Analysis, Vendor Management, Training, Visio, Internal Controls, Policy, IT Audit, Business Continuity, Internal Audit, Security, Payroll, ITIL, Employee Benefits, Auditing, Change Management, Process Improvement, IT Management, Information Technology, Governance, SDLC, Sarbanes-Oxley Act

Education
University of Phoenix   2002 — 2004
MA, Organizational Management

University of North Texas   1993 — 1995
Bachelor of Business Administration (B.B.A.), Organizational Behavior Studies

Experience
Citigroup  SQL Server DBA, LeadCitiFinancial1999 - Present
CitiFinancial-Auto  1999 - Present

Education
University of Houston   1973 — 1976

Experience
Santander Consumer USA Inc.  May 2013 - Present
Santander Consumer USA Inc.  November 2012 - Present
Santander Consumer USA Inc.  January 2011 - January 2013
Santander Consumer USA Inc.  September 2010 - January 2011
CitiFinancial Auto   June 2007 - September 2010
CitiFinancial  April 2004 - June 2007
Washington Mutual Finance  October 2002 - April 2004

Skills
Loans, Credit, Credit Analysis, Credit Risk, Loss Mitigation, Consumer Lending, Mortgage Lending, Loan Origination, Banking, Portfolio Management, Underwriting, Risk Management, Financial Services, Operations Management, Business Strategy, Relationship Management, Process Improvement, Strategy, Leadership, Management, Mortgage Banking, Analytics, Finance, Loan Servicing, Training, Executive Management, Insurance

Education
Texas Tech University   1986 — 1990
BA, Finance

Experience
CitiFinancial Auto   January 2007 - Present
Wells Fargo Auto Finance  June 2005 - January 2007
CapitalOne  May 1999 - June 2005

Education
Southern Methodist University   1995 — 1999
BA, Sociology / Philosophy

Experience
Citi  October 2011 - Present
Citifinancial Auto   November 2003 - November 2010
Auto One Acceptance Corporation  August 2000 - November 2003
LoneStar Mortgagee Services   June 1996 - August 2000

Skills
Information Security..., Disaster Recovery, Information Security, Project Portfolio..., SDLC, Credit, Requirements Analysis, IT Management, GLBA, Business Continuity, Risk Management, Risk Assessment, ITIL, IT Service Management, Policy, Business Continuity..., Security, Visio, Banking, Auditing, Portfolio Management, Leadership, Process Improvement, SharePoint, IT Strategy, Project Management, Relationship Management, Vendor Management, PMO, Business Analysis, Change Management, IT Audit, Security Policy, Governance, Information Technology, Incident Management, IT Operations

Education
Tufts University   1973 — 1977
BA, History, magna cum laude

Manhasset High School   1969 — 1973

Experience
Simple Mobile LLC  September 2011 - June 2012
Schering Plough  December 2006 - March 2010
CitiFinancial Auto   January 2006 - December 2006
The Automotive Group (TAG)   February 2003 - December 2005

Skills
Sales Operations, Sales Management, Sales, Sales Process, Cardiology, Public Speaking, Training, Account Management, Management, Recruiting, Cross-functional Team..., Customer Service, Market Planning

Education
University of California, Los Angeles   1996 — 2000
Bachelor of Arts, English

Experience
Exeter Finance Corp  February 2013 - Present
GM Financial Americredit   August 2009 - February 2013
Americredit Financial Services  July 2008 - August 2009
Americredit Financial Services  June 2006 - June 2008
CitiFinancial Auto   2003 - 2006

Skills
Key Account Management, Sales Management, Salesforce.com, Strategic Planning, Problem Solving, Sales Process, Sales Presentations, Credit, Credit Risk, Team Building, Team Leadership, Relationship Marketing, Product Marketing, Forecasting, Customer Retention, Underwriting, Financial Services, Automotive, Sales, Profit, Portfolio Management, Banking, Business Development, Selling, Finance, Credit Analysis, Consumer Lending

Education
University of Missouri-Saint Louis   1982 — 1984

Experience
Foti Financial Group   September 2008 - Present
CitiFinancial Auto   September 2005 - July 2008
CitiFinancial Auto   January 2002 - August 2005
AmeriCredit Financial Services  July 1998 - December 2001

Skills
Banking, Business Development, Credit, Credit Analysis, Leadership, Loans, Management, Negotiation, Operations Management, Relationship Management, Consumer Lending, Credit Risk, Finance, Financial Analysis, Leadership Development, Personnel Management, Portfolio Management, Risk Management

Education
Southeastern Louisiana University   1992 — 1994
Bachelor of Arts, Marketing

Experience
CitiFinancial Auto   UnderwriterHomecomings FinancialJune 1996 - May 1997
DaimlerChrysler  May 1993 - June 1996

Education
Southern New Hampshire University   1990 — 1992

Experience
Nationwide Acceptance   October 2008 - Present
CitiFinancial Auto   2001 - 2008

Skills
Negotiation, Inventory Management, Management, Customer Service, Pricing, Procurement, Retail, Sales, Sales Management, Process Improvement, Purchasing, Contract Negotiation

Education
The University of New Mexico   1989 — 1992

Experience
Gateway One Lending & Finance  November 2011 - May 2013
The Golden 1 Credit Union  June 2010 - January 2012
CitiFinancial Auto   December 1996 - January 2009
CitiFinancial Auto   January 2005 - August 2005
CitiFinancial Auto   December 2000 - December 2004

Education
San Diego State University-California State University

Experience
BBVA Compass  May 2014 - Present
Exeter Finance Corp  November 2012 - April 2014
CitiFinancial Auto   November 2006 - April 2008
Capital One Auto Finance/Hibernia National Bank   November 2004 - November 2006
Knapp Chevrolet  October 2003 - October 2004
Newmark Homes  February 2002 - October 2003

Skills
Sales Operations, Selling, Sales, Leadership, Strategic Planning, Marketing Strategy, Marketing, Management, Account Management, Sales Management, Customer Satisfaction, Customer Service, Negotiation, Contract Negotiation, Credit, Start-ups, New Business Development, Team Building, Forecasting, Cold Calling, Microsoft Excel, Microsoft Office, Retail, Team Leadership

Education
University of Houston-Downtown   2010 — 2012
Bachelors of Science, Interdisciplinary Studies

Capital One

Experience
iQor  May 2010 - July 2013
CitiFinancial Auto   1999 - 2007

Education
The University of Winnipeg   1988 — 1992
Bachelor of Arts (B.A.), Psychology

Experience
Citi  October 2013 - Present
Valtech  November 2012 - October 2013
Citi  December 2010 - October 2012
Tata Consultancy Services  March 2001 - October 2012
CitiFinancial Auto   February 2007 - November 2010
Genworth Financial  January 2004 - January 2007
Genworth Financial  November 2001 - December 2003

Skills
Project Management, PMP, Six Sigma, SDLC, Program Management, Change Management, Business Analysis, Cross-functional Team..., Management, Global Delivery, Integration, Team Management, Business Process, CRM, Strategy

Education
University of Lucknow   1995 — 1999
B Tech, Electrical Engineering

Experience
CARFAX  October 2010 - Present
CitiFinancial Auto   March 2004 - October 2010
Frank Norris and Company   June 2003 - March 2004
Merrill Lynch Investment Managers  August 2002 - December 2002

Skills
Consultative Selling, Account Management, Sales Management, B2B, Customer Relations, Customer Service, Selling, Sales, Training, Customer Satisfaction, CRM, Team Building, Automotive, Business Development, Cold Calling, Competitive Analysis, Customer Retention, Direct Sales, Fantasy Football, Forecasting, Jokes, Lead Generation, Leadership, Loans, Management, Marketing, Marketing Strategy, Negotiation, New Business Development, Profit, Program Management, Retail, Sales Operations, Sales Presentations, Sales Process, Salesforce.com

Education
University of South Carolina-Columbia   1998 — 2002
BA, Marketing/International Business

Richmond, The American International University in London   2001 — 2001

Experience
Fifth Third Bank  July 2010 - Present
Wells Fargo  March 2009 - July 2010
Citifinancial Auto   October 2006 - May 2008
Wells Fargo Home Mortgage  March 2002 - October 2006
Greenpoint Credit Corporation   June 1999 - April 2001
Access Financial  1995 - 1997

Education
University of North Carolina at Charlotte   1983 — 1987
BA, Political Science

Experience
Idearc Media  March 2009 - Present
CitiFinancial Auto   July 2006 - October 2008
Citigroup  1997 - 2008
CitiFinancial Mortgage  November 2004 - June 2006
CitiFinancial Mortgage  June 1997 - October 2004

Education
Keller Graduate School of Management   2008 — 2010
MAFM, Accounting

Devry University   2005 — 2007
BA, Bachelor of Science in Technical Management – Accounting

Tarrant County College   1992 — 1995
Associate in Accounting, Accounting

Experience
DynCorp International  May 2014 - Present
DynCorp International  May 2006 - May 2014
CitiFinancial Auto   2005 - 2006
CitiFinancial Auto   2002 - 2005
TranSouth Financial Corporation   1996 - 2002

Skills
SSRS, Microsoft SQL Server, SDLC, Oracle, Performance Point, SharePoint, SSIS, Visio, Business Intelligence, Database Design, SQL, T-SQL, Database Administration, Requirements Analysis, Cognos 8, Cognos 10, ETL, Requirements Gathering, Business Analysis, ITIL, Business Requirements, Troubleshooting, OLAP, Cognos, SSAS, Windows Server, Analysis, Databases, Information Technology, Systems Analysis, System Administration, Integration, Data Modeling, Security Clearance

Education
The University of Dallas   2003 — 2005
M.B.A., Information Technology

Texas Wesleyan University   1993 — 1997
B.B.A., Management Information Systems

Experience
Citigroup  2004 - 2007
CitiFinancial Auto   2004 - 2007

Education
The University of Texas at San Antonio   1994 — 1996
MBA, Information Systems

Experience
Citi  May 2011 - Present
Citi  September 2010 - April 2011
CitiFinancial Auto   November 2007 - September 2010
AmeriCredit Corp (now General Motors Financial Company)   1997 - 2007
Wells Fargo Bank (formerly First Interstate Bank, TX)   1992 - 1997

Skills
Strategic Communications, Financial Services, Portfolio Management, Credit, Banking, Risk Management, Credit Risk, Analytics, Loans, Relationship Management, Credit Analysis, Strategy, Financial Analysis, Financial Modeling, Consumer Lending, Underwriting, Finance, Financial Risk

Education
Texas A&M University   1988 — 1992
Bachelor of Business Administration (BBA), Finance, Magna Cum Laude

Experience
GM Financial  2009 - Present
CitiFinancial Auto   December 2005 - 2009
CitiFinancial Auto   2005 - 2009

Skills
Leadership, Credit, Loans

Education
Seton Hall University   1991 — 1995
Bachelor of Arts, Communications

Experience
CitiFinancial Auto   2000 - 2008
Auto One   1999 - 2001
Photo Magic   1998 - 2000

Education
The University of Texas at Dallas   2007 — 2011
Bachelor of Arts, Child Development & Psychology

Experience
Citifinancial Auto   1992 - 2009
Security National Bank  December 1988 - August 1991
The First, F.A.   March 1986 - December 1988
SunTrust Bank  March 1985 - March 1986

Education
Troy University   1979 — 1980

University of Central Missouri   1975 — 1978
Business, Psychology

Experience
Nissan Motor Acceptance Corporation  April 2011 - Present
Capital One Auto Finance  February 2009 - April 2011
CitiFinancial Auto   June 2006 - December 2008
Volvo Car Finance/Ford Motor Credit   May 2004 - June 2006

Skills
Credit, Credit Analysis, Credit Risk, Underwriting, Consumer Lending

Education
The University of Texas at Austin   1982 — 1989
BA, Geography

Experience
University Chevrolet Buick GMC   June 2012 - Present
MOORE NISSAN   September 2011 - Present
Adamson Ford  February 2011 - October 2011
Long Lewis Ford Lincoln Mercury   October 2009 - August 2011
Dave Menegay Hyundai Inc   March 2009 - September 2009
CitiFinancial Auto   2008 - 2009
GE Capital  1998 - 2001
G. E. Capital   1995 - 2001
American Isuzu   1988 - 1993

Skills
Forecasting, Leadership, Business Development, Profit, Automotive, Sales, Training, Sales Management, New Business Development, Automobile, Sales Process, Customer Satisfaction, Portfolio Management, Finance, Competitive Analysis, Strategic Planning, Vehicles

Education
The Ohio State University Fisher College of Business   1980 — 1985
B.S., Marketing

The Ohio State University Fisher College of Business   1980 — 1985
BS, Marketing

Experience
Palo Petroleum, Inc.   July 2012 - Present
AED Group  June 2012 - July 2012
Dale Property Resources, L.L.C.   March 2008 - April 2012
Countrywide Mortgage  February 2007 - March 2008
Triad Financial Corporation  September 2005 - January 2007
CitiFinancial Auto   July 1999 - August 2005

Skills
Leasing, Lease Negotiations, Title Searches, Oil/Gas, Deeds, Microsoft Office, Curative, Problem Solving, Time Management, Multi Tasking, People Skills, Bilingual, Oil & Gas Industry, Titles, Mineral Rights, Energy Industry, Land Acquisition, Title Opinions, Minerals, Leases, Division Orders, Natural Gas, Petroleum, Oil, Oil & Gas

Education
The University of Texas at Arlington   2002 — 2004
Finance

Tarrant County College   1997 — 2000
N/A, General Studies

Experience
Bank of America  July 2011 - Present
Bank of America  August 2009 - July 2011
CitiFinancial Auto   June 2002 - June 2008
Pitney Bowes Mgmt. Services   December 2000 - March 2002

Skills
Customer Service, Training, Risk Management, Leadership, Banking, Credit, Microsoft Office, Management, Credit Analysis, Accounting, Stock Trading, Financial Services, Strategy, Portfolio Management

Education
The University of Texas at Arlington   2003 — 2009
Bachelor of Business Administration, Business Management

Mountain View College   1998 — 2003
Associate's Degree, Arts & Science

Duncanville High School   1994 — 1998

Experience
Wells Fargo Dealer Services  May 2012 - Present
Lubbock Basketball Officials Chapter   2007 - 2013
Flagship  2011 - 2012
Flagship  2011 - 2012
Prime Capital Auto Lease   January 2011 - August 2011
McGavock Nissan  January 2010 - December 2010
CitiFinancial Auto   1997 - 2009

Skills
Sales Management, Sales, Marketing Strategy, Management, Marketing, Team Building, Finance, Strategic Planning, Sales Operations, Human Resources, Profit, Advertising, Account Management, Public Relations, New Business Development, Automotive, Sales Process, Time Management, Business Development, Customer Satisfaction, Leadership, Small Business, Business Planning, Customer Service, Public Speaking, Negotiation, Coaching, Social Media, Credit, Customer Retention, Training

Education
Texas Tech University   1977 — 1979
Business

Experience
Ally Financial Inc.  February 2011 - Present
Citifinancial Auto   February 2005 - September 2010
CitiCapital Commercial Corporation (formerly Associates Commercial Corporation)   February 1989 - June 2002

Skills
Analysis, New Business Development, Credit, Negotiation, Loans, Human Resources, Banking, Finance, Risk Management, Credit Analysis, Process Improvement, Sales, Portfolio Management

Education
Penn State University   1999 — 2003
Bachelor, Business

Experience
CIG Financial  December 2014 - Present
CIG Financial  December 2014 - Present
CIG Financial  July 2011 - Present
Citibank  July 2008 - July 2011
Citifinancial Auto   2005 - 2008
Fireside Bank  January 2001 - May 2005
Morgan Stanley  1994 - 1997

Skills
Credit, Credit Analysis, Loss Mitigation, Retail Banking, Loans, Consumer Lending, Sales, Loan Origination, Underwriting, Loan Servicing, Finance, Credit Risk, Relationship Management, Commercial Lending

Education
San Diego State University-California State University   1988 — 1993
BS, Finance

Experience
Next Gear Capital   May 2014 - Present
Ready Auto Transport (A Manheim Company)   March 2014 - May 2014
Credit Acceptance Corp.  August 2011 - March 2014
RVI Group  May 2010 - August 2011
CitiFinancial Auto   November 2009 - May 2010
CitiFinancial Auto   February 2007 - November 2009
CitiFinancial Auto   April 2005 - February 2007
Wells Fargo Financial  January 2004 - April 2005
NICHOLAS FINANCIAL  March 2003 - December 2003
ADESA CORPORATION  September 2002 - December 2003

Skills
Sales, Competitive Analysis, Underwriting, Business Development, New Business Development, Salesforce.com, Vehicles, Customer Retention, Customer Satisfaction, Dealers, Relationship Management, Sales Management, Dealer Management

Education
Paradise Valley Community College
Business Administration and Management, General

Experience
Capital One Auto Finance  August 2012 - Present
Capital One  January 2011 - August 2012
Citifinancial Auto   July 1999 - November 2010

Skills
Financial Services, Risk Management, Credit Cards, Outlook, Customer Service, operations, Banking, Accounting, Management

Education
ESS College of Business   1999 — 2001
Associate of Arts and Sciences (AAS), Business Administration and Management, General

Paris Junior College   1996 — 1997
anticipating, Kinesiology and Exercise Science

Experience
Federated Insurance Company  February 2009 - Present
Federated Insurance Company  February 2009 - October 2010
CitiFinancial Auto   September 2006 - March 2007
CitiFinancial Auto   December 1996 - May 2006
CitiFinancial Auto   December 1996 - December 1999

Skills
Administrative..., Human Resources, Microsoft Word

Education
Riverland Community College

University of Minnesota – Duluth and Normandale Community College