Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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7,455 Fiserv employees in database. Find out everything there's to know about Fiserv employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Fiserv Employees
Clarity Solution Group August 2015 - Present
Clarity Solution Group October 2014 - August 2015
Clarity Solution Group January 2014 - October 2014
Fiserv May 2012 - August 2012
Self employed June 2011 - June 2012
Gary A. Wiss, Inc June 2011 - August 2011
Baker Demonstration School June 2011 - August 2011
Skills
AutoCAD, CAD, Inventor, Microstation, Word, Excel, PowerPoint, Troubleshooting, Microsoft Office, Matlab, Engineering, Technical Writing, Windows, OS X, Data Analysis, HTML, Leadership, Teamwork, Surveying, Programming, Statistics, Microsoft Excel, Microsoft Word, Research, Project Management, Business Analysis, Customer Service
Education
University of Illinois at Urbana-Champaign 2011 — 2013
BS, General Engineering
University of Colorado Boulder 2009 — 2010
Oakton Community College 2008 — 2009
Franklin County Children Services June 2013 - Present
United Way of Central Ohio January 2013 - May 2013
IABC Columbus September 2005 - December 2012
Fiserv 2009 - November 2012
Fiserv August 2005 - September 2009
CheckFree (now Fiserv) February 1997 - June 2005
Skills
Corporate Communications, Internal Communications, Strategic Communications, Communication Training, Communications Planning, Copy Editing, HTML emails, Presentation Design, Photoshop, Illustrator, InDesign, Symon, PowerPoint, Silverpop Engage, Knowledge Management, Video Production, Microsoft Office, Writing, Leadership, Management, Event Planning, Web Content, Social Media, Program Management, Public Relations, Research, Newsletters, Interviews, Content Management, Marketing, Web Content Management, Publications, Editing, Copywriting, Blogging, Software Documentation, Adobe Creative Suite, Press Releases, Fundraising, Technical Writing, CMS, Content Development, Media Relations, Social Networking, Marketing Communications, Speech Writing, Crisis Communications, Email Marketing, Proofreading, Creative Writing
Education
Ohio University
MA, Individual Interdisciplinary Program
Ohio University
BA, English
Fiserv September 2014 - Present
Fiserv (formerly CheckFree Corporation) 2002 - Present
Crowne Plaza Resort 2004 - 2005
Allegis Group January 2000 - January 2002
Skills
Technical Recruiting, Talent Acquisition, Full-cycle Recruiting, Sourcing, Applicant Tracking..., Onboarding, College Recruiting, Internet Recruiting, Benefits Negotiation, Screening, Recruiting, Employee Relations, Talent Management, Executive Search, HRIS, Human Resources
Education
Ohio University
Bachelor of Science, Human and Consumer Sciences
MKTG INC September 2014 - Present
Play Hard Hoops June 2013 - June 2014
Ohio University August 2012 - May 2014
Kemper Lesnik March 2014 - April 2014
Official Chicago Sky May 2013 - August 2013
Cardinal Health April 2011 - August 2012
Nationwide Insurance May 2010 - December 2010
Fiserv February 2010 - May 2010
Fiserv October 2008 - May 2010
Aeropostale September 2007 - October 2008
Skills
Customer Service, Sales Management, Sales, Merchandising, Marketing, Management, Recruiting, Community Outreach, Customer Satisfaction, Leadership, Social Media Marketing, Cold Calling, Marketing Strategy, Social Media, Event Planning, Event Management, Sports Management, Sports, Public Speaking, Sports Marketing
Education
Ohio University 2013 — 2014
Masters of Sports Administration
Ohio University 2012 — 2013
Masters of Coaching Education
Ohio University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
Fiserv May 2008 - Present
iPay Technologies 2001 - 2008
Skills
Sales Management, Management, SDLC, Process Improvement, Product Management, Team Building, Vendor Management, Solution Selling, New Business Development, CRM, Business Analysis, Banking, Leadership, Strategic Planning, Account Management, Enterprise Software, Software Project..., Professional Services
Education
Orange Coast College 1970 — 1973
Associate of Arts (AA), Dental Assisting/Assistant
Fiserv November 2013 - Present
WilsonHCG July 2009 - November 2013
CulverCareers October 2005 - July 2009
Skills
Direct Recruiting, College Recruiting, Internet Recruiting, Full-cycle Recruiting, Talent Acquisition, Technical Recruiting, Diversity Recruitment, Recruitment/Retention, Sales Recruitment, Sourcing, Interviewing, Direct Sourcing, Cold Calling, Consulting, Management, Human Resources, Recruitment Training, Process Improvement, Efficiency, Employee Training, Interviews, Recruiting, Business Development, Leadership, Strategy, SDLC, RPO, Sales
Education
University of Phoenix 2005 — 2007
MBA, Business
Kalida High School 1992 — 1996
Ohio University
BFA
Fiserv July 2014 - Present
Fiserv 2009 - 2014
Fiserv 2008 - 2009
Fiserv 2006 - 2008
Fiserv 2003 - 2006
AT&T 1998 - 2003
Skills
Business Analysis, Process Improvement, Vendor Management, Business Process..., Call Centers, Change Management, Requirements Analysis, Visio, Team Leadership, Project Management, Program Management, Customer Service, Leadership, Microsoft Excel, Knowledge Management, Content Management, Client Relations, Driving Results, PMO Design, Microsoft SQL Server, Report Building, NICE, eGain, Survey Design, Performance Improvement, Qualtrics, Survey Management, Reg E, Regulatory Compliance, Web Chat, Quality Auditing, HTML, CSS, Employee Training, Speech Analytics, Collaborative Problem..., Innovation Management, Management, CRM
Education
Ohio Dominican University
Bachelor's Degree, Bachelor of Science in Business Administration with Emphasis in Management
Jonas Fitness, Inc. March 2013 - Present
Clutch Interactive October 2010 - May 2013
Fiserv May 2012 - March 2013
Paros Business Partners November 2009 - October 2010
Resource Interactive 2010 - 2010
American Electric Power March 2008 - June 2009
Paros Business Partners, Inc. 2008 - 2009
Accent Energy March 2007 - March 2008
Sterling Commerce March 1997 - March 2007
Skills
SDLC, Business Analysis, MS Project, Visio, Agile Project Management, Project Management, Management, Requirements Analysis, Business Intelligence, Agile Methodologies, Requirements Gathering, SharePoint, Vendor Management, Process Improvement, Integration, Program Management, Software Project..., Project Portfolio..., Microsoft Project, Software Documentation, Business Process, Scrum, Business Process..., Business Requirements, Team Leadership
Education
Ohio Dominican University 2006 — 2010
Bachelor's Degree
Fiserv August 2013 - Present
Fiserv October 2006 - August 2013
Fiserv September 2001 - September 2006
Fiserv July 1999 - August 2001
Fiserv June 1998 - June 1999
Fiserv July 1994 - June 1998
Skills
Agile Methodologies, SDLC, Software Project..., Scrum, Product Management, PMP, Business Analysis, Program Management, Project Management, Process Improvement, Agile Project Management, Quality Assurance, Cross-functional Team..., Requirements Gathering, Integration, Requirements Analysis, Software Development, Change Management, Project Portfolio..., E-commerce, Risk Management, Team Leadership, Product Development, PMO, Management, Vendor Management, Business Process..., CRM, Enterprise Software, Enterprise Architecture, Business Intelligence, SQL, Testing, IT Strategy, Visio, Outsourcing, SharePoint, Analysis, Leadership, Software Documentation, Oracle, Web Applications, Security, .NET, Business Development, Team Management
Education
Oregon State University 1995 — 1998
Master, Business Administration (MBA)
Western Washington University 1989 — 1994
Bachelor, Physics / Computer Science
Additional Coursework:
Cambia Health Solutions May 2014 - Present
Fiserv March 2012 - May 2014
Infogroup September 2011 - March 2012
Lattice Semiconductor June 2011 - September 2011
Banfield August 2010 - March 2011
Skills
JIRA, Scrum, Quality Center, SQL, QTP, Testing, Visio, Test Automation, Test Planning, SharePoint, Manual Testing, Core Java, VB.NET, C++, Software Project..., Dreamweaver, VBA, Python, Unix, SoapUI, Defect Tracking, Tortoise SVN, Beyond Compare, Change Control, Mobile Banking, SNOMED, Clinical Data Management, SPSS, Consumer Health..., Gantt Project, Healthcare Information..., Rally, Web Services, Toad
Education
Oregon Health and Science University 2009 — 2012
Master, Clinical Informatics
PCC 2006 — 2008
Associate degree, Computer science
Sage Inc March 2005 - February 2011
Fiserv August 2003 - February 2005
Ensynch June 2003 - August 2003
Ablesoft Corp April 2001 - June 2003
Analyst Intnl. October 1997 - April 2001
Analyst Intnl. September 1999 - December 1999
Atalntic Duncans Intl October 1996 - October 1997
Chaparral Medical Group September 1994 - October 1996
Education
Ohio University 1991 — 1994
Master of Science, Engineering
Fiserv July 2015 - Present
Hyland Software October 2012 - June 2015
Maxim Health Information Services October 2008 - September 2012
University Hospitals of Cleveland 2006 - 2006
Skills
Healthcare Information..., EHR, Revenue Cycle, Healthcare, HIPAA, Epic Systems, Healthcare Industry, EMR, Healthcare Management, Physicians, Talent Acquisition, Health Information..., Healthcare Consulting, Medical Records, Informatics, Medical Terminology, Medical Billing, Managed Care, Hospitals, Medicare, ECMp, Salesforce.com, Enterprise Software, Enterprise Content..., Enterprise, Software Consulting, Leadership, Process Improvement, Management, Customer Service, Sales, Account Management
Education
Ohio University
Bachelor of Science (BS), Health/Health Care Administration/Management
Starbucks Coffee Company April 2011 - Present
Trader Joe's March 2011 - Present
Rotolos Italian Pizzeria August 2004 - March 2011
Fiserv July 2010 - February 2011
Ohio Wesleyan University August 2007 - December 2007
Skills
Typing, Customer Service, Microsoft Office
Education
Ohio Wesleyan University 2005 — 2008
Bachelor of Arts, Physical Education Sports Sciences
Fiserv April 2015 - Present
Fiserv April 2012 - March 2015
FIS July 2008 - April 2012
Homeland Stores June 2007 - May 2008
Mito Educational Research Center June 2006 - May 2007
Skills
Agile Methodologies, Business Analysis, Project Management, SharePoint, Software Documentation, Technical Writing, Visio, Databases, Process Improvement, Requirements Analysis, Integration, Microsoft Office
Education
Oklahoma State University 2002 — 2006
BA, English
Guggenheim Partners September 2015 - Present
U.S. Bank January 2013 - September 2015
US Bank September 2011 - March 2013
US Bank July 2009 - October 2011
US Bank April 2008 - July 2009
Fiserv October 2007 - April 2008
Skills
Portfolio Management, Investments, Banking, Finance, Financial Services, Analysis, Management, Securities, Business Development, Relationship Management, CRM, Cash Management
Education
The University of Chicago
University of Wisconsin-Milwaukee - School of Business Administration 2005 — 2008
BBA
Old Dominion University
Fiserv December 2014 - Present
Heritage USA Federal Credit Union August 2012 - December 2014
Heritage USA Federal Credit Union May 2009 - August 2012
Heritage USA Federal Credit Union June 2006 - May 2009
Wells Fargo June 2005 - June 2006
Skills
Data Warehousing, Project Portfolio..., IT Service Management, Portfolio Management, Management, Security, Business Continuity, Team Leadership, Strategy
Education
Odessa College 2004 — 2006
Pecos High School 2000 — 2004
High School Diploma
Event Viewpoint November 2011 - Present
Vertafore September 2011 - Present
StoneRiver September 2009 - September 2011
Fiserv June 2003 - September 2009
Skills
AngularJS, jQuery, JavaScript, jQuery Mobile, Web Development, .NET, REST, Software Development, C#, SQL, Microsoft SQL Server, Agile Methodologies, Web Services, Scrum, Web Applications, XML, WCF, AJAX, IIS, Databases, ASP.NET, SDLC, Integration, jQuery UI, MVC, Visual Studio, Software Design, TFS, XSLT, CSS
Education
University of Phoenix 2003 — 2007
Bachelor's of Science, Information Technology
Oakland University
ThoughtWorks 2013 - Present
Prism (formerly Mobilligy) 2012 - Present
Segmint 2011 - Present
Georgia Microboards Association 2013 - Present
Latente March 2008 - Present
Fiserv 2009 - 2011
Fiserv 2002 - 2008
Razorfish 1999 - 2002
Cambridge Technology Partners 1996 - 1999
McKinsey & Company May 1992 - December 1995
Skills
Strategic Planning, E-business, Data Analysis, Customer Relations, SaaS, Business Intelligence, Strategic Business, Commerce, Payments, Internet Banking, B2C, New Business Development, Business Analysis, Product Management, E-commerce, Program Management, Marketing Strategy, Cross-functional Team..., Problem Solving, Business Strategy, Mobile Banking, Business Planning, Product Development, Leadership, Business Development, Product Marketing, Analytics, Data Mining, Big Data, Strategy, Process Improvement, CRM, Management, Start-ups, Consulting, Strategic Partnerships, Marketing
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1987 — 1989
MBA, Marketing/Marketing Management, General
Oakland University
BS, MIS
Sturgis High School
PCI Security Standards Council August 2015 - Present
PCI Security Standards Council August 2011 - August 2015
MBAWI May 2011 - April 2012
Oxfam America April 2011 - April 2012
Fiserv July 2010 - February 2011
PULSE December 2008 - April 2010
PULSE/Discover Financial Services June 2006 - December 2008
PULSE January 2003 - June 2006
PULSE January 1998 - January 2003
PULSE July 1996 - January 1998
Skills
Vendor Management, Debit Cards, Electronic Payments, Project Management, Payment Card Processing, Payments, Mobile Payments, Payment Systems, Credit Cards, Relationship Management, Business Analysis, Program Management, Risk Management, Product Management, Acquiring, Process Improvement, Banking, Strategic Planning, Change Management, Business Strategy, Requirements Gathering, Cross-functional Team..., Start-ups, CRM, Leadership, Software Documentation, Analysis, Strategy, Training, Testing, SDLC
Education
University of Phoenix 2009 — 2011
Masters
Oklahoma State University 1990 — 1993
Bachelor
Southeastern Oklahoma State University 1988 — 1990
Fiserv December 2014 - Present
BMW Financial Services October 2013 - August 2014
BMW Financial Services December 2012 - October 2013
Tim Hortons 2011 - March 2013
Tim Hortons 2009 - 2011
Tim Hortons 2007 - 2009
Skills
Retail Management, Statistics, Planning and..., Scheduling, Sports-related Analytics, Mathematics, Case Management, Customer Service, Customer Relations, Microsoft Office, Microsoft Word
Education
Columbus State Community College 2009 — 2012
Associate of Arts (A.A.)
Ohio University 2007 — 2009
Fiserv March 2014 - Present
Fiserv April 2012 - March 2014
White Horse September 2010 - April 2012
White Horse January 2009 - September 2010
Therapy Design October 2008 - January 2009
Usability Architects, Inc. July 2007 - December 2007
Tektronix (contractor through UAI) October 2004 - July 2007
CHIFOO (ACM SIGCHI) 2004 - 2006
Stormwater Management, Inc. June 2003 - October 2004
Sharp Microelectronics of the Americas September 2002 - June 2003
Skills
User Experience, Information Architecture, Interaction Design, Usability Testing, User-centered Design, Heuristic Evaluation, User Experience Design, User Research, Usability, Contextual Inquiry, Persona, Wireframes, Agile Methodologies, Experience Design, Management, Web Design
Education
University of Washington 1998 — 1999
MS, Technical Communication
Occidental College 1994 — 1998
BA, Chemistry
Fiserv December 2013 - Present
Skills
MS Project, Requirements Analysis, Visio, Program Management, Process Improvement, SDLC, Business Analysis, Process Engineering, Project Management, Cross-functional Team..., Product Development, Continuous Improvement, Business Process..., Quality Assurance, Project Planning, Vendor Management, Integration, Enterprise Architecture, PMO
Education
Oakland University 2001 — 2003
Master of Science, Systems Engineering
University of Pune 1995 — 1999
Bachelors, Mechanical Engineering
Fiserv September 2010 - Present
City of Westerville July 2003 - September 2010
Social Business Strategies November 2009 - February 2010
Buckeye TV September 2006 - June 2009
Pizza At Drake March 2006 - June 2009
Ohio University October 2005 - June 2006
Skills
Social Media, Editing, Social Media Marketing, Copywriting, Microsoft Office, Event Planning, Public Speaking, Customer Service, Public Relations, Event Management, PowerPoint, Microsoft Excel, Research, Microsoft Word, Photoshop, Project Management, Marketing
Education
The Ohio State University 2006 — 2009
Bachelor of Arts, Strategic Communication
Ohio University 2005 — 2006
Fiserv June 2010 - Present
Affinion Group 2008 - 2010
North American Company for Life and Health Insurance 2001 - 2007
The Midland 1992 - 2001
Skills
Call Centers, Business Analysis, Business Process..., Vendor Management, Team Building, Customer Satisfaction, Workforce Management, Avaya, Visio, Quality Assurance, Customer Service, BPO, Customer Experience, People Development, Team Leadership, Operations Management, Project Management, CRM, Process Improvement, Leadership, Management, Coaching, Change Management, Training, Performance Management, Program Management, Workforce Planning, Contact Centers, Outsourcing
Education
Ohio University 1988 — 1992
Bachelor's Degree, Quantitative Business Analysis/Finance, 3.9
Ohio University 1988 — 1992
Fiserv June 2015 - Present
Wilson RMS August 2014 - May 2015
Mettler-Toledo International, Inc January 2014 - August 2014
Mettler Toledo November 2010 - December 2013
Mettler Toledo January 2009 - November 2010
Mettler Toledo June 2008 - January 2009
Mettler Toledo February 2007 - June 2008
Skills
Marketing, Product Marketing, Marketing Strategy, Cross-functional Team..., Marketing Communications, Marketing Management, Product Development, Strategic Planning, B2B, Email Marketing, CRM, Lead Generation, Direct Marketing, Market Planning, Social Media, Trade Shows, B2B Marketing, Social Media Marketing, Pricing, Management, New Business Development, Product Management, Account Management, Databases, Microsoft Excel, Sales, Sales Management, Forecasting, Customer Service, Microsoft Office
Education
Ohio Dominican University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
Ohio University 2002 — 2006
Business, Marketing, Communications
Fiserv December 2013 - Present
Skills
Change Leadership, Strategic Leadership, Client Relationship..., Business Relationship..., Organizational..., Business Strategy, Acquisition Integration, Talent Development, Strategic Partnerships, Organizational..., Client Retention, Inside Sales, Account Management, Contract Management, Sales Process, Business Process..., CRM, Change Management, Process Improvement, Sales Operations, Leadership, Customer Retention, Performance Management, Cross-functional Team..., Business Analysis, Relationship Management, Vendor Management, Strategy, Outsourcing, Talent Management, Program Management, Business Development
Education
Ohio Dominican University
MBA, General Management
Ohio Dominican University
BS, Education
Six Sigma Green Belt Certification
Inegrated Design Inc. (IDI) March 2014 - Present
Fitness19 March 2014 - Present
Fiserv December 2003 - March 2014
Wells Fargo Financial July 1999 - November 2002
Flagstar Bank July 1998 - July 2002
Skills
Business Analysis, Technical Support, Desktop Application..., Hands-on Training, Program Development, Business Process..., Integration, Training, Application Support..., Remote Troubleshooting, Program Evaluation, SME (Subject Matter..., Software Support, ISSA Certified Personal..., Networking, Call Centers, Process Improvement, SQL
Education
International Sports Science Association 2014 — 2014
Certified Personal Trainer, Personal Trainer
Oakland Community College 2012 — 2014
Computer/Information Technology Administration and Management
Rayconnect, Inc. October 2013 - Present
Rayconnect, Inc. May 2012 - Present
Crittenton Hospital Medical Center May 2012 - September 2012
Fiserv January 2012 - May 2012
Education
Oakland University 2010 — 2014
Industrial and Systems Engineering
Vadnais Heights Fire Department June 2014 - Present
First Student November 2013 - Present
Newtrax June 2014 - August 2014
Fiserv March 2008 - November 2013
Mesaba Airlines March 2004 - March 2008
Oberlin College August 2003 - November 2003
Oberlin College June 2003 - August 2003
Target November 2000 - August 2002
Oberlin College June 1999 - August 2000
Oberlin College August 1998 - February 2000
Skills
Process Improvement, Training, Program Management, Strategic Planning, Project Management, Customer Service, Microsoft Office, Leadership, Data Analysis, Management, Social Media, Public Speaking, Microsoft Excel, Team Leadership, Team Building
Education
Oberlin College 1996 — 2003
B.A., Environmental Studies, Physics
Mounds View High School 1992 — 1996
High School
Fiserv June 2013 - Present
Skills
Privacy Law, Consulting, SaaS, Intellectual Property, Strategic Sourcing, Outsourcing, Strategy, Vendor Management, Corporate Law, Mergers, Risk Management, Mergers & Acquisitions, Analysis, Negotiation, Management, Banking, Finance
Education
Roger Williams University School of Law 1999 — 2002
JD, Law
Pepperdine University School of Law 2000 — 2000
Negotiation and Settlement Advocacy Advanced Training
Ohio University 1995 — 1999
B.S., Legal Communications
Urban Settlement, Inc April 2011 - Present
ISGN December 2009 - April 2011
Fiserv Lending Solutions June 2005 - December 2009
Fiserv 2005 - December 2009
charter one bank May 1987 - November 2005
Skills
Mortgage Lending, Underwriting, Valuation, Appraisals, Loans
Education
Ohio University 1981 — 1986
Bachelors, Business-Real Estate
Fiserv July 2012 - Present
JPMorgan Chase September 2011 - October 2014
Between jobs 2010 - 2011
Fiserv February 1999 - September 2010
Huntington National Bank February 1998 - February 1999
Education
Ohio University
BA, Psychology, Computer Programming, Biological Sciences
Fiserv March 2011 - September 2015
Provider Advantage NW Inc. October 2004 - August 2010
Hollywood Entertainment 2000 - 2004
Wellsource Health Solutions, LLC 1999 - 2000
Education
Oregon Institute of Technology 1994 — 2004
BS, Software Engineering
Symantec April 2015 - Present
Linn Benton Community College September 2009 - Present
FusionStorm November 2012 - April 2015
University of Oregon April 2011 - November 2012
Fiserv September 2010 - March 2011
InstantAction August 2008 - September 2010
Symantec August 2005 - October 2008
Oregon State University September 2003 - September 2005
Linn Benton Community College July 2000 - May 2002
United States Navy September 1990 - August 1998
Skills
Agile Methodologies, Scrum, Program Management, Integration, TDD, IT Operations, Continuous Integration, Process Automation, Software Project..., Decision Analysis, Agile Project Management, SDLC, Project Management, Change Management, Risk Management, Project Portfolio..., Cloud Computing, Cross-functional Team..., Business Process, SharePoint, Databases, Java, Linux, Business Intelligence, Test Driven Development, Management, Perl, Testing, Leadership, Project Planning, E-commerce, Strategy, Quality Assurance, Software Development, PMP, Software Documentation, Networking
Education
Oregon State University 2001 — 2005
Bachelors of Science, Computer Science
The George Washington University - School of Business 2007 — 2007
Advanced Certificate in Project Management, Project Management
Fiserv May 2013 - May 2015
OU Federal Credit Union August 2009 - April 2013
Peoples Bank September 2005 - April 2009
Skills
Mulitasking, friendly,, Commercial Banking, Banking, FHA, Account Reconciliation, Retail Banking, Customer Service, Financial Analysis, Cash Management, Deposits, Cross Selling, Credit Cards, Branch Banking, Internet Banking, Core Banking, Microsoft Office, Microsoft Word, PowerPoint, Strategic Planning, Microsoft Excel, Team Building, Financial Services, Finance, Leadership
Education
Ashford University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Banking and Financial Support Services
Oklahoma City Community College 1998 — 1998
Early Childhood Education and Teaching
UNIVERSITY OF SCIENCE & ART OF OKLAHOMA 1990 — 1991
Communication and English
Comau May 2015 - Present
Comau October 2014 - May 2015
Comau January 2013 - October 2014
MAHLE Behr USA July 2012 - November 2012
MAHLE Behr USA January 2012 - July 2012
Fiserv June 2011 - December 2011
Skills
HAY, Training & Development, SAP, Project Management, Social Media, Social Networking, Event Planning, Program Evaluation, Conflict Resolution, Instructional Design, Budgeting, EPM, SharePoint, Public Speaking, Presentation &..., Microsoft Office, E-learning, Labor Relations, Business Ethics, FMLA, ESL, Exit Interviews, Payroll, Human Resource..., Recruiting, Employee Training, Budgets, New Hire Orientations, Management, Human Resources, Interviews, College Recruiting, Personnel Management, Onboarding, Training, Employee Benefits, HRIS, Employee Relations, Time Management, Applicant Tracking..., Contract Recruitment, Staffing Services, Performance Management
Education
Walsh College of Accountancy and Business Administration 2014 — 2016
Master of Business Administration (MBA), International Business
Oakland University 2009 — 2012
Bachelors, Human Resource Development
Transaction Network Services October 2013 - Present
Fiserv July 2011 - September 2013
Noldus Information Technology September 2009 - May 2010
SAVVIS September 2008 - August 2009
GTSI June 2008 - September 2008
CampusTech June 2006 - June 2008
Remax Xecutex February 2003 - May 2006
Wells Fargo 2001 - 2003
Skills
Management, Sales Operations, Selling, Training, Sales, Negotiation, Integrated Marketing, IT Service Management, Salesforce.com, Relationship Management, Customer Service, Project Management
Education
Strayer University (VA)
Project Management
Old Dominion University 1992 — 1994
James Madison High School 1988 — 1992
PADNUG December 2014 - Present
Fiserv August 2013 - Present
Oregon Institute of Technology January 2013 - Present
PADNUG July 2005 - December 2014
Welch Allyn July 2011 - August 2013
NWEA February 2011 - July 2011
Intel March 2010 - February 2011
Z-Tech Staffing March 2010 - February 2011
Aivea Corporation January 2008 - March 2010
discover-e Legal, LLC November 2006 - January 2008
Skills
.NET, C#, Software Development, Web Services, ASP.NET, WCF, Community Organizing, Software Design, Agile Methodologies, SQL, Databases, LINQ, WPF, ASP.NET MVC, Test Driven Development, Visual Studio, Design Patterns, SOA, Microsoft SQL Server, System Architecture, Testing, TFS, XAML, ASP, Software Engineering, SaaS, Software Documentation, User Groups, Object Oriented Design, XML, Architecture, Enterprise Software, MVVM, SharePoint, Web Applications, Scrum, Technical Writing, JavaScript, Software Project..., OOP, Agile Project Management, Database Design, Test Automation, Subversion, REST, AJAX, Silverlight
Education
Oregon Institute of Technology 2002 — 2004
Bachelor of Science, Software Engineering Technology
Portland Community College 2001 — 2002
Associate of Applied Science, Computer Software Engineering Technology
Cottage Grove High School 1980 — 1983
Fiserv July 2015 - Present
Durichek Enterprises, Inc January 2014 - Present
Capital One January 2012 - January 2014
HSBC Technology & Services, Inc January 2009 - January 2012
HSBC Technology & Services, Inc May 2003 - January 2009
Skills
Enterprise Architecture, SDLC, Business Analysis, Requirements Gathering, Software Development, IT Management, IT Strategy, Vendor Management, Credit Cards, Consulting, Banking, PMP, Business Process, Project Delivery, Integration, Data Migration, Production Support, Quality Center, Testing, SOA, VisionPLUS, Mainframe, COBOL, CICS, VSAM, DB2, JCL, Fileaid, MVS, ISPF, SDSF, Microsoft Office, Visio, Microsoft Project, Version One (Kanban), Version One, Microsoft SQL Server, Software Project..., IBM Mainframe
Education
Seminole Community College
Business Systems - Computer Science
Olympic College
Business Systems - Computer Science
GradLeaders September 2015 - Present
MBA Focus September 2015 - September 2015
Everence Financial Advisors November 2010 - November 2014
Fiserv January 2007 - June 2010
Intechra August 2004 - May 2006
Experience Columbus August 2002 - August 2004
Polaris Fashion Place August 2001 - April 2002
LifeCare Alliance October 2000 - August 2001
Skills
Digital Marketing, Communication, Email Marketing, Public Relations, Social Marketing, Microsoft Office, Photoshop, HTML, Research, CRM
Education
The Ohio State University 1998 — 2000
Bachelor of Arts, Communication
Ohio University 1996 — 1998
Visual Communication
Fiserv October 2008 - Present
Booz Allen Hamilton March 2005 - September 2008
KCDEE - Kane County Department of Employment and Education March 2000 - March 2005
Skills
Project Portfolio..., Program Management, Change Management, Programatic Grant..., Financial Grant..., Project Management..., Multi level team..., Strategic Planning, Team Management, Analysis, Customer Relations, Team Building, Process Improvement, Budgeting, Business Process..., Risk Management, Vendor Management, Resource Management, Project Planning, PMI, Cross-functional Team..., Governance, Team Leadership, Financial Management, Mentoring, Planning, Process Development, Scope Management, Problem Solving, Performance Management, Requirements Analysis, MS Project, Coaching, Portfolio Management
Education
PMI 2008 — 2008
Project Management Professional, Project Managment Professional (PMP)
Ohio University 1976 — 1980
BBA, Finance, Summa cum laude graduate
Management Concepts
Grants Management Certification, Pass Through and Reciepient
Metal Toad Media May 2014 - Present
Arrow Construction LLC May 2013 - Present
Sauvie Island Fire Department 2011 - Present
SKOGG System 2009 - May 2013
Fiserv EFT April 2006 - April 2010
Wells Fargo May 2002 - April 2006
Fiserv November 1999 - March 2003
Green and White Rock Products July 1997 - November 1999
Skills
Coaching, Weight Training, Nutrition, Fitness, Weight, Customer Service, Networking, Office Management, Management, Sales, Team Leadership
Education
Oregon Institute of Technology
EMT License, Emergency Medical Technician, A
Portland Community College
Accounting, A
Linn Benton Community College
General Studies
Twin Oaks Inn October 2013 - Present
Microsoft June 2013 - Present
Fiserv October 2009 - June 2013
S1 Corporation May 2006 - October 2008
PMI Atlanta 2006 - 2008
SunTrust May 2003 - July 2006
Capital One 2002 - 2003
Bell Industries 2000 - 2002
BellTechLogix 2000 - 2002
Philip Morris 2000 - 2002
Skills
SDLC, Program Management, Strategic Planning, Finance, Custom Software, PMP, PMO, Vendor Management, Business Analysis, Process Improvement, Project Management, Project Portfolio..., Requirements Analysis, ITIL, Software Project..., Integration, Management, Enterprise Software, IT Strategy, Leadership
Education
Old Dominion University
BSBA
Emerson Climate Technologies February 2013 - Present
Fiserv February 2012 - February 2013
Altech West Africa Ltd January 2007 - December 2011
Altech West Africa Ltd November 2005 - December 2006
Saybeth Nigeria Limited September 2004 - October 2005
Skills
Procurement, Strategic Sourcing, Supplier Management, Supply Chain Management, Purchasing, Negotiation, Sourcing, Contract Management, Supplier Evaluation, Spend Analysis, Global Sourcing, Contract Negotiation, Inventory Management, Logistics, E-procurement, Supply Management, Operations Management, Supply Chain, Warehousing, Project Management
Education
Obafemi Awolowo University 2007 — 2010
Masters, Business Adminstration
Obafemi Awolowo University 1997 — 2003
B.Sc, Economics
Fiserv June 2014 - Present
Fiserv November 2013 - Present
Fiserv June 2013 - November 2013
Horizon Chillicothe Telephone, Engineering Services December 2012 - January 2013
Central Food Facility August 2011 - July 2012
Shoemaker Contracting August 2010 - July 2011
Kroger Co December 2009 - July 2010
Skills
Java, Microsoft Office, HTML, C++, Microsoft Excel, Windows, PowerPoint, Microsoft Word, Photoshop
Education
Ohio University 2008 — 2013
Ohio University 2008 — 2013
Information Telecommunication Systems
Paint Valley High School 2004 — 2008
High School Diploma
InterWorks, Inc May 2007 - Present
Fiserv March 2000 - May 2007
Skills
SQL, Microsoft SQL Server, Microsoft Exchange, .NET, VMware, Active Directory, Virtualization, Cloud Computing, Databases, Windows Server, SharePoint, Enterprise Architecture, MySQL, Business Intelligence, Servers, Linux, Storage Area Networks, Software Development, Windows, Disaster Recovery, Networking, Integration, SAN
Education
Oklahoma City University 1996 — 1998
International Business
Fiserv April 2013 - Present
Fiserv November 2005 - Present
CheckFree February 2004 - November 2005
CheckFree April 2001 - February 2004
Verizon Wireless 1997 - 2000
Skills
Fraud, Financial Services, Analysis, AML, Payments, Fraud Detection, Internet Banking, Product Management, Strategic Planning, Banking, Electronic Payments, Financial Risk, Change Management, Process Improvement, Strategic Partnerships, Risk Management, Leadership, Vendor Management, Business Intelligence, Program Management, Team Building, Analytics, Call Centers, Management, Strategy
Education
Utica College 2008 — 2010
MS, Economic Crime Management
Ohio University 1992 — 1995
BSC, Communications
Ohio University 1990 — 1992
AAS
Fiserv May 2008 - June 2012
Ford Motor Company September 2007 - March 2008
RGIS February 2005 - April 2006
RGIS February 2004 - February 2005
Skills
HTML, Web Services, XML, C#, Requirements Analysis, SDLC, SQL, Microsoft SQL Server
Education
Oakland Community College 2012 — 2013
N/A, Pre-Pharmacy Studies
Oakland University 2006 — 2007
N/A, Accelerated 2nd Bachelor's BSN
University of Michigan-Dearborn 1999 — 2003
Computer and Information Science
Fiserv January 2012 - Present
T & I Credit Union May 2002 - January 2012
Jani-King May 2006 - May 2008
Skills
Project Management, Organization Skills, Time Management, Independent Thinking, People Skills, Writing, Communication, Analytical Skills, Access, Banking, Microsoft Excel, Accounting, Financial Reporting, Loans, Customer Service, Accounts Payable, Financial Analysis, Management, Budgets, Risk Management, Forecasting, Microsoft Word, Internal Controls, Finance, PowerPoint, Strategic Planning, Accounts Receivable, Microsoft Office, Process Improvement, Analysis
Education
Walsh College 2010 — 2011
MBA, Finance
Oakland University 2003 — 2009
Bachelor of Science, Accounting
Fiserv January 1998 - Present
Skills
Employee Relations, HR Policies, Workforce Planning, Talent Management, Employee Engagement, Employee Benefits, Onboarding, Succession Planning, Applicant Tracking..., Employee Training, Talent Acquisition, Labor Relations, Organizational..., Recruiting, Payroll, College Recruiting, FMLA, Human Resources, Training, Benefits Administration, Personnel Management, HRIS, Change Management, Deferred Compensation, Interviews, Technical Recruiting, Performance Management, Sourcing
Education
Oakland University 2002 — 2004
MBA, HRD
Western Michigan University - Haworth College of Business 1994 — 1997
BBA
Tyee Software August 2014 - Present
ADP April 2012 - August 2014
Fiserv October 2010 - April 2012
DMWI Inc. October 2007 - September 2010
Kronos April 2007 - September 2007
Fiserv - Summit Information Systems February 2002 - April 2007
Innuity.com (was Vista.com) September 1999 - February 2002
Wall Data Inc. August 1994 - August 1999
Braunstein & Berndt GmbH September 1990 - June 1994
Microsoft 1987 - 1989
Skills
Product Development, Offshore Software..., Agile, Software Development, SDLC, Scrum, Requirements Analysis, SOA, SaaS, Web Services, Architecture, Application Development, SQL Server, Software Project..., Due Diligence, Agile Project Management, XML, .NET, Visual Studio, SQL, Software Engineering, Java, Databases, AJAX, Process Development, Test Automation, Program Management, C++, Quality Assurance, Linux, JavaScript, Testing, Enterprise Software, OOP, Programming, Perl, SharePoint, MySQL, Team Leadership, E-commerce, Web Development, Process Improvement, T-SQL, J2EE, Agile Methodologies, Microsoft SQL Server, Cross-functional Team..., Java Enterprise Edition, Integration, Start-ups
Education
University of Stuttgart 1989 — 1990
Business & Computer Science
Oregon State University 1984 — 1989
BS, Computer Science, Minor German
Crescent Valley High School 1981 — 1984
Diploma, High School
Fiserv June 2015 - Present
Fiserv April 2015 - June 2015
Fiserv September 2003 - April 2015
CheckFree September 2000 - September 2003
Victoria's Secret Catalog November 1990 - September 2000
Skills
Instructor-led Training, Captivate, Soft Skills, Instructional Design, Adult Learning Theory, Training Needs Analysis, training task analysis, procedure development, training project..., e-learning..., Development of..., Employee..., Distance..., Client..., Certified DDI..., Certified Influencer..., Interviewing..., Curriculum Design and..., Change Style Indicator..., DISC, Performance Management, E-Learning, Talent Management, Training, Employee Relations, Procedure Development, Program Management, Technical Training, Organizational..., Software Documentation, Business Analysis, Project Management, Leadership, Management, Vendor Management, Process Improvement
Education
Aristotle Institute of Medical and Dental Technology 1991 — 1992
Certificate, Medical Assisting
Ohio University-Lancaster
Delta Community Credit Union 2013 - Present
SunTrust Bank 2011 - 2013
Generation Mortgage Company 2010 - 2011
Fiserv 2008 - 2010
S1 Corporation 2007 - 2008
JPMorgan Chase 2005 - 2007
NetBank, Inc 1998 - 2005
Skills
Product Management, Market Planning, Marketing Strategy, Strategy, Competitive Analysis, Branding & Identity, Customer Acquisition, Marketing Communications, Public Relations, Website Development, Project Management, Digital Marketing, Direct Marketing, Management, CRM, E-commerce, Analytics, Marketing, Leadership, Business Development, Advertising, Financial Services, Online Lead Generation, Credit Cards, Social Media Marketing, Search Marketing, Banking, Integrated Marketing, B2B, Start-ups, Segmentation, Product Development, Multi-channel Marketing, Sales, Strategic Planning, Marketing Research, Program Management, Selling, Email Marketing, Analysis, Process Improvement, Strategic Partnerships
Education
CBA/BAI Graduate School of Retail Bank Management
Oral Roberts University
Bachelor of Science (BS)
The University of Georgia
Master of Arts (MA)
Accenture August 2015 - Present
Fiserv January 2012 - August 2015
St. Stephen's Community House December 2010 - April 2012
Sterling Commerce, an IBM Company January 2010 - June 2011
Sterling Commerce, an AT&T company August 2008 - January 2010
Columbus Housing Partnership August 2005 - August 2008
Limited Brands January 2002 - August 2005
Limited Brands January 2000 - January 2002
Skills
Public Relations, Event Planning, Strategic Communications, Fundraising, Media Relations, Non-profits, Strategic Planning, Public Speaking, Community Development, Community Outreach, Leadership, Nonprofits, Program Development, Grant Writing, Public Policy, Human Resources, Editing, Strategy, Strategic Partnerships, Speech Writing, Crisis Communications, Corporate Communications, Internal Communications, Corporate Social..., Philanthropy, Employee Engagement, Management, Event Management, Marketing Communications, Project Planning, Social Media, Social Networking, Recruiting, Newsletters, Leadership Development, Communication Training, Volunteer Management, Social Media Marketing, Press Releases, Marketing, Policy, Proposal Writing, Organizational..., Program Management, Copywriting, Team Building, Government, Executive Management, Process Improvement
Education
The Center for Corporate Citizenship at Boston College 2002 — 2005
N/A, Corporate Social Responsibility
Leadership Columbus 2002 — 2003
N/A, Community Leadership
Ohio Dominican University 1998 — 2000
BA, Public Relations
Washington and Jefferson College 1996 — 1998
N/A, Philosophy and Literature
St. Charles Preparatory High School 1991 — 1995
college prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Gwinnett County Public Schools November 2012 - Present
Lanier Athletic Association January 2012 - January 2013
The SPOON Foundation January 2009 - January 2011
Fiserv February 2006 - January 2011
The Buice School November 2009 - May 2010
CheckFree Corporation February 2002 - January 2006
CheckFree Corporation September 2001 - January 2002
CheckFree Corporation February 2000 - September 2001
Wendy's International, Inc. December 1989 - February 2000
Wendy's International December 1989 - February 2000
Skills
Program Management, Cross-functional Team..., Product Development, Executive Reporting, Process Improvement, Analysis, Business Analysis, Business Process, Software Quality..., Portfolio Management, Metrics, Process Development, Change Management, Management, Leadership, Project Management, Project Portfolio..., Strategic Partnerships, Enterprise Software, Strategy, Vendor Management
Education
Ohio Dominican University 1998 — 2000
BA, Business
Otterbein College
MBA Course Work, Business
Fiserv February 2011 - Present
Fiserv June 2006 - February 2011
Portfolio Recovery Associates March 2004 - June 2006
Avatech Solutions September 2002 - November 2003
Skills
Process Improvement, Vendor Management, Strategic Planning, Analytics, Web Services, Microsoft Office, Copywriting, CISSP, Virtualization, VMware, VMware ESX, VMware Infrastructure, VCP3, VCP 4, Microsoft Certified..., Linux, CompTIA, CompTIA Network+, CompTIA A+ Certification, CompTIA Network+..., Network Security, IT Security Policies, IT Security Operations, Penetration Testing, Hacking, Ethical Hacker, Reverse Engineering, Computer Security
Education
Old Dominion University 1998 — 2003
Bachelor of Science (BS), Information Technology
Old Dominion University - College of Business and Public Administration 1998 — 2003
Bachelor of Science (BS), Information Technology
Cass Information Systems March 2014 - Present
Fiserv February 1999 - November 2013
Fiserv 1999 - November 2013
Skills
Call Centers, Vendor Management, Process Improvement, Business Analysis, Change Management, Business Process..., Operations Management, Team Building, Leadership, Outsourcing, Management, Performance Management, Program Management, Team Leadership, Account Management, Six Sigma, Customer Satisfaction, Cross-functional Team..., Project Management, Risk Management, Recruiting
Education
Ohio University 1988 — 1990
Fiserv 2001 - Present
CheckFree Corporation January 2000 - Present
Education
Ohio Dominican University 2006 — 2009
Tixzy Consulting LLC January 2015 - Present
Tixzy Capital LLC July 2008 - Present
Fiserv May 2010 - December 2014
CheckFree Investment Services May 2001 - April 2010
Shell Bangladesh Exploration and Development January 2000 - December 2000
Shell Petroleum Development Co Warri Nigeria April 1996 - December 1999
Skills
Business Analysis, SDLC, Vendor Management, Strategy, Program Management, Integration, Project Management, Disaster Recovery, Leadership, Requirements Analysis
Education
University of Pennsylvania - The Wharton School 2006 — 2008
Master of Business Administration (MBA), Finance and Entrepreneurship
Obafemi Awolowo University 1992 — 1998
B.Sc, Computer Science / Economics, First Class (Summa cum Laude)
Fiserv July 2007 - Present
JP Morgan FCS May 2006 - July 2007
Bluebonnet Savings Bank FBS 2000 - 2006
Skills
Cash Management, Process Improvement, Risk Management, Banking, Requirements Analysis, Product Management, Financial Services, Strategic Planning, Relationship Management, Financial Analysis, Vendor Management, Program Management, Project Management, Payments, Business Analysis, Analysis, Retail Banking, Business Process..., Strategy, CRM, Change Management, Business Intelligence, SDLC, Outsourcing, Analytics
Education
Oklahoma State University 1996 — 2000
Carleski.com June 2014 - Present
Fiserv November 2011 - June 2014
Fiserv March 2011 - November 2011
Fiserv March 2008 - March 2011
Fiserv May 2005 - March 2008
Fiserv November 2004 - May 2005
BSG January 2002 - December 2004
Skills
Agile Methodologies, XML, Software Development, Requirements Analysis, Linux, JavaScript, SDLC, Unix, Enterprise Architecture, Requirements Gathering, Integration, Java, Ant, PL/SQL, Software Project..., SQL, Java Enterprise Edition, Databases, Microsoft SQL Server, Integrity, Programming, .NET, Testing, Scrum, C#, Web Services, Spring, Business Analysis, Tomcat, SOA, Project Management, JSP, Oracle
Education
Oregon State University 1998 — 2004
Fiserv April 2015 - Present
Fiserv February 2012 - April 2015
Fiserv June 2009 - February 2012
Fiserv August 2007 - June 2009
Skills
Database Design, Business Intelligence, Data Warehousing, Software Design, SOA, .NET, Enterprise Software, SQL, Dimensional Modeling, Public Speaking, Enterprise Technology..., ETL Tools, Software Sales..., Strategic Selling, Opportunity Creation, C Level Selling, C-Level Sales Experience, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Social Media, Training, Marketing, Account Management, sales, Team Building, Sales
Education
Youngstown State University 1986 — 1991
Bachelor's degree, Business, Management, Marketing
Ohio University
Business/Commerce, Banking & Finance
Scottsdale Community College
Film/Video Technology
Southeast Community College
Computer Programming
Financial Services Company May 2014 - Present
Fiserv October 2011 - May 2014
AMS Servicing LLC April 2008 - October 2011
First Magnus Financial Corporation February 2007 - August 2007
FIRST NATIONAL BANK OF OMAHA November 2005 - July 2006
POPULAR MORTGAGE SERVICING, INC. 2000 - 2006
Skills
Customer Experience..., Lean and Design for Six..., Business Analysis, Process Improvement, Strategy, Change Management, Analysis, Management, Leadership, Call Centers, Strategic Planning, Banking, Program Management, Project Management, Business Process, Analytics, Financial Analysis, Business Strategy, Budgets, Finance, SDLC, Operations Management, Risk Management, Mortgage Lending, Business Development, Call Center, Customer Service, Coaching, Training, Business Planning, Forecasting, Budgeting, Six Sigma
Education
Ohio University 1983 — 1986
Theater
Fiserv October 2004 - Present
Fluid Public Relations May 2001 - September 2004
Skills
Corporate Communications, Public Relations, Internal Communications, Thought Leadership, Marketing Communications, Media Relations, Press Releases, Strategic Communications, Communications Planning, Crisis Communications
Education
Oglethorpe University
Fiserv August 2010 - Present
Indecon Solutions August 2008 - May 2010
CheckFree (now part of Fiserv) January 2005 - March 2008
BISYS April 2000 - January 2005
The Huntington National Bank November 1995 - April 2000
Skills
Microsoft SQL Server, Visual Basic, Cognos, SSRS, Informatica, Java, Actuate Report, Crystal, SQL, Unix, ETL, Access, Database Design, Business Intelligence, System Administration, Wizard, Visio, PL/SQL, Business Requirements, Requirements Analysis, Asking Questions, Oracle, DB2, Business Analysis, SDLC, Data Analysis, Data Modeling, Crystal Reports, Data Migration, Data Warehousing, Requirements Gathering, Business Objects, Business Process, T-SQL, Project Management, Databases, Systems Analysis, SharePoint
Education
Ohio University 1988 — 1992
Bachelor of Science (B.S.)
Bethel High School 1984 — 1988
Diploma
JPMorgan Chase 2007 - May 2015
Fiserv December 1998 - September 2006
Federal Metals Credit Union August 1995 - December 1998
Skills
Program Management, Technical Documentation, Project Portfolio..., SDLC, Requirements Gathering, Managerial Finance, Project Management, Business Analysis, Process Improvement, Agile Methodologies, Enterprise Software, PMO, Financial Management, CA Clarity
Education
Oregon Health and Science University 2000 — 2001
University of Denver - Daniels College of Business
BSBA
Fiserv November 2013 - Present
Fiserv March 2011 - November 2013
Fiserv August 2009 - March 2011
Assisted Living Concepts November 2008 - April 2009
Accent Energy May 2008 - October 2008
CheckFree September 2007 - May 2008
CheckFree Corporation 2006 - 2007
CheckFree Corporation 2004 - 2006
Skills
Requirements Gathering, Business Requirements, Project Management, Business Analysis, Management, Requirements Analysis, Budgets, Process Improvement
Education
Marion Technical College 2000 — 2000
Business
Ohio Dominican University 1996 — 1997
Early Childhood Education
The Shipyard, LLC September 2013 - Present
IGS Energy 2009 - 2013
Fiserv March 2006 - June 2009
The Scotts Company January 2005 - March 2006
Discover Financial Services September 1995 - January 2005
Skills
Call Center, Process Improvement, Operations Management, Vendor Management, Customer Satisfaction, Change Management, Workforce Management, Team Building, Team Leadership, Customer Retention, Performance Management, Strategic Planning, Call Centers, Employee Relations, Leadership, Management, Training, Recruiting, Analysis, Business Development, Program Management
Education
Ohio Dominican University 2000 — 2002
Bachelor's of Science, Business Administration and Management, General
MOTOR Information Systems January 2012 - Present
Compuware 2009 - January 2012
Fiserv March 2000 - February 2009
Rock Financial/Intuit/Quicken Loans December 1997 - January 2000
EDS December 1990 - December 1997
US Navy and Naval Reserves June 1987 - June 1995
Skills
Agile Methodologies, Integration, Leadership, Project Management, Testing, Product Management, CRM, Requirements Analysis, Software Development, Management, Business Process, Business Development, Software Project..., Process Improvement, Strategy, Quality Assurance, SDLC, MS Project
Education
US Navy 1987 — 1995
Electronics Technician
Oakland University 1987 — 1992
University of Phoenix
BS
Fiserv 2005 - Present
WKFS 1996 - 2005
Skills
Technical Support, Crystal Reports, Software Documentation, Business Analysis, Training, Visio, Requirements Analysis, Project Management, Quality Assurance, Software Project..., System Administration
Education
Oakland University 1991 — 1996
Bachelor, English
Atomic Robot July 2015 - Present
Cardinal Solutions July 2007 - July 2015
Ethicon Endo-Surgery July 2007 - July 2015
Fiserv 2004 - 2007
Skills
Agile Methodologies, Java, HTML 5, Hibernate, Spring, Objective-C, Xcode, Android Development, jQuery, Oracle, MySQL, Eclipse, Aptana, Tomcat, Scrum, Spring Framework
Education
Ohio University 2000 — 2004
Fiserv July 2014 - Present
Fiserv March 2012 - January 2014
Fiserv May 2008 - March 2012
Family Dollar July 2006 - May 2008
Wachovia Bank May 2004 - July 2006
FirstEnergy June 2002 - May 2004
Skills
PMP, MS Project, SQL, Business Analysis, Visio, Software Project...
Education
Ohio University 1998 — 2002
BBA, Management Information Systems
Tiffin Columbian High School 1994 — 1998
Fiserv January 1998 - Present
Education
Oakland University
MBA
Western Michigan University - Haworth College of Business
BBA
Fiserv May 2009 - Present
Avantec Equipment September 2007 - 2008
JPMorgan Chase September 2006 - September 2007
HNS Sports Group May 2004 - September 2006
Skills
Account Management, Customer Relations, Business Relationship..., Vendor Management, Solution Selling, Salesforce.com, Sales Process, Sales Operations, Sales Management, Sales, New Business Development, Relationship Management, Direct Sales, Customer Service, CRM, Business Analysis, Banking
Education
Ohio Dominican University 2010 — 2011
MBA
Ohio University 2000 — 2004
BS, Finance and Marketing
Fiserv March 2008 - Present
Users Incorporated March 2008 - September 2015
Open Solutions March 2005 - March 2008
CGI January 2001 - March 2005
C.U Processing Inc. September 1991 - January 2001
Skills
Account Management, Salesforce.com, Banking, Business Analysis, Solution Selling, Team Building, Process Improvement, Product Management, Strategic Planning, Vendor Management, SaaS, Disaster Recovery, New Business Development, Project Management, Customer Service, CRM, Sales Management, Direct Sales, Requirements Analysis, Business Development
Education
Grosse Pointe North High School
Oakland University
Accounting and Finance
Passport Online Inc. February 2015 - Present
Fiserv November 2014 - February 2015
Daimler Trucks North America April 2011 - October 2014
Grass Valley September 2009 - March 2010
Skills
C#, Microsoft SQL Server, Visual Studio, Software Development, Scrum, Testing, ASP.NET, Web Applications, T-SQL, LINQ, .NET, JavaScript, DB2, Entity Framework, jQuery, jQuery UI, Open XML
Education
Oregon Institute of Technology 2005 — 2009
Software Engineering, Computers
Fiserv May 2013 - Present
Creative Circle October 2011 - Present
Arbol de Vida April 2010 - December 2011
J&R Associates October 2009 - September 2011
Ohlone College February 2010 - August 2011
EA December 2009 - April 2010
Skills
Flash, After Effects, Zbrush, Illustrator, Photoshop, Illustration, InDesign, Final Cut Pro, Premiere, Pro Tools, Character Modeling, Maya, Animation, Texturing, 3D Studio Max, 3D animation, Character Design, Motion Graphics, Adobe Creative Suite, Dreamweaver, Flash Animation, Storyboarding, Video Editing, Modeling, Mac, Compositing, Photography, Web Design, 3D, CSS, Visual Effects, UV mapping, Art, Digital Illustration, Rendering, Cinema 4D, Texture Artist, Computer Graphics, Texture Painting, Special Effects, Mental Ray, Rigging, Lighting, Low Poly Modeling, Hard Surface Modeling, Max, Environment Modeling, Rotoscoping, Retouching, Multimedia
Education
Ohlone College 2010 — 2010
Web Design, Windows Certification, CISCO
The Art Institute of California San Francisco 2006 — 2009
Bachelor of Science, Media Arts & Animation
Fiserv May 2011 - Present
Technisource May 2010 - June 2011
PaySource Inc. July 2008 - April 2010
AAA Ohio Auto Club September 2004 - June 2008
Skills
Systems Management, Windows, SQL, Operating Systems, Troubleshooting, Computer Hardware, Servers, Active Directory, Virtualization, VMware, System Administration, Windows Server, SQL Server, Customer Relations, Windows 7, Security, Windows Server 2003, Databases, Storage, Disaster Recovery, IT Management, Windows Server 2008, Strategic Planning, Microsoft Office, VMware ESX, IT Service Management, Integration, Requirements Analysis, Network Administration, SAN, Business Analysis, IIS
Education
Ohio University 2000 — 2004
Business, Management Information Systems
Best Buy June 2012 - Present
Derek Winker Tutoring Services January 2012 - Present
Alhambra Elementary School District June 2014 - February 2015
Abu Dhabi Education Council August 2011 - January 2012
GLENDALE ELEMENTARY SCHOOL DISTRICT July 2005 - March 2011
Centerplate June 2005 - March 2009
Various School Districts in Illinois October 2004 - May 2005
BELLWOOD SCHOOL October 2002 - June 2004
Fiserv 1999 - 2001
Skills
Teaching, Curriculum Development, Public Speaking, Mentoring, E-Learning, Tutoring, Spanish, ESL, Curriculum Design, Classroom, Training, Leadership Development, Coaching, Classroom Management, Editing, Sales, Teaching English as a..., Educational Leadership
Education
Olivet Nazarene University 2002 — 2004
Masters of Arts, Curriculum and Instruction
Upper Iowa University 1998 — 2002
Bachelor of Arts, Elementary Education; Reading, Language Arts and Coaching
James B Conant High School 1994 — 1998
College Prep
Fiserv July 2011 - Present
Fiserv April 2003 - July 2011
Fiserv July 1999 - April 2003
Fiserv June 1997 - July 1999
Fiserv January 1997 - June 1997
Tebay Enterprises June 1996 - September 1996
Education
Ohio Northern University 1993 — 1996
Bachelor of Science, Business Administration; Marketing
Fiserv August 2015 - Present
Fiserv October 2011 - August 2015
Fiserv December 2007 - October 2011
Parallax (later Energy Solutions) October 2005 - October 2007
Skills
Budgets, Financial Services, Account Management, CRM
Education
Ohio University 1991 — 1995
Bachelor of Science in Journalism, Journalism, English
College
Bachelor of Science (B.S.), Journalism
Fiserv January 1987 - Present
BISYS June 1984 - January 1987
Manufacturers National Bank (now Comerica) May 1977 - June 1984
Skills
Product Management, Business Analysis
Education
Wayne State University 1977 — 1979
MBA, Finance
Oakland University 1973 — 1977
BS, Accounting
Bank of Oklahoma October 1994 - Present
BOK Financial 1991 - Present
fiserv 2005 - 2009
bank of oklahoma 2005 - 2009
Bank of Oklahoma January 1993 - October 1994
bank of oklahoma 1991 - 1994
Bank of Oklahoma January 1992 - January 1993
Skills
Mortgage, Banking, Business Analysis, Visio, Requirements Analysis, Mortgage Lending, Integration, Agile Methodologies, Microsoft SQL Server, SQL
Education
Tulsa Community College 1988 — 1991
Associates, Computer Programming, Business
Oklahoma State University 1987 — 1988
Business
Fiserv July 2005 - Present
Discover 1996 - 2004
Education
Old Dominion University 1987 — 1991
BA, English History
Fiserv July 2010 - Present
American Chemical Society January 2000 - October 2008
American Chemical Society January 2000 - October 2008
Skills
Account Management, Budgets, Call Centers, Customer Service, Management, Performance Management, Process Improvement, Six Sigma, Team Building, Team Leadership, Coaching, Quality Assurance, Sales, Time Management, Customer Satisfaction, Program Management
Education
Villanova University 2009 — 2009
Certificates, Six Sigma Green Belt, Lean & Black Belt
Ohio Dominican University 1987 — 1988
Management/Accounting
Fiserv 2006 - Present
Association for Financial Technology September 2013 - Present
Heritage Academy June 2014 - Present
BancIntelligence.com ExecutiveCrowe Chizek1998 - 2006
Crowe Horwath LLP 1998 - 2006
Skills
Banking, Marketing Communications, Financial Services, Strategic Planning, Marketing Strategy, Strategy, Account Management, Commercial Banking, Business Development, New Business Development, Analytics, Executive Management, Product Management, Risk Management, CRM, Business Strategy, Financial Analysis, Leadership
Education
Ohio University 1985 — 1992
MBA, Business
Kirby-Smith Machinery, Inc May 2014 - Present
Kirby-Smith Machinery, Inc September 2006 - May 2014
The Hertz Corporation 2004 - 2006
The Hertz Corporation 2000 - 2004
The Hertz Corporation 1998 - 2000
The Hertz Corporation 1995 - 1998
Fiserv 1993 - 1995
Skills
Budgeting & Forecasting, Financial Controls, Process Redesign &..., GAAP Compliance, Financial Reporting, Project Management, Financial Statement..., Proactive Issue..., Accounting Management, Payroll, Internal Controls, US GAAP, Fixed Assets, Budgets, Accounting, Cash Flow, Strategic Planning, Microsoft Excel, Forecasting, General Ledger, Accounts Receivable, Microsoft Office, Account Reconciliation, Access, Accounts Payable, Accruals, Business Planning, Contract Negotiation, Financial Accounting, Financial Analysis, Financial Modeling, GAAP, Inventory Control, Inventory Management, Management, Managerial Finance
Education
Oklahoma State University 1976 — 1981
MS, Accounting
Fiserv October 1993 - Present
Skills
Software Development, SDLC, IBM iSeries, Requirements Analysis, SQL, RPG, Visio, Integration, Systems Analysis
Education
Olivet Nazarene University
BS, Computer Science
CEMEX December 2014 - Present
Fiserv July 2011 - December 2014
Gateway Packaging Company December 2007 - July 2011
GOJO Industries July 2005 - November 2007
Skills
HRIS, Process Improvement, Employee Relations, Talent Management, Talent Acquisition, Orientation Programs, Manufacturing, Employee Handbooks, Microsoft Office, Labor Relations, Lean Manufacturing, Sourcing, College Recruiting, Performance Management, Organizational..., Team Building, Recruiting, Succession Planning, Personnel Management, Training, Employee Benefits, Onboarding, Interviews, HR Policies, Continuous Improvement, Strategic Planning, Change Management, Leadership Development, Human Resources, Employee Engagement, Six Sigma, Coaching, Negotiation, Workers Compensation, Organizational..., Employee Training, Screening, Benefits Administration, New Hire Orientations, Executive Search, Leadership, Management, Applicant Tracking..., Benefits Negotiation, Workforce Planning, Time Management, Internet Recruiting
Education
The University of Akron 2003 — 2005
Bachelors, Business Mgmt. HR Focus
Ohio Wesleyan University 2000 — 2003
Fiserv November 1987 - Present
Skills
Agile Methodologies, Software Development
Education
Oregon Institute of Technology 1980 — 1983
Bachelor of Science (B.S.), Computer Systems Engineering Technology
PSCU August 2014 - Present
Fiserv July 2011 - July 2013
Fiserv 2005 - June 2011
Fiserv EFT January 1990 - June 2003
Skills
Outsourcing, Payments, Sales, Debit Cards, CRM, Banking, Solution Selling, Product Management, Business Development, Account Management, Financial Services, Salesforce.com, Sales Management, Business Analysis, Enterprise Software, Strategy, Strategic Partnerships, Relationship Management, New Business Development, Strategic Planning, Selling, Professional Services
Education
Oklahoma State University 1983 — 1987
Business Marketing, Marketing
Founders Federal Credit Union April 2015 - Present
Founders Federal Credit Union August 2013 - April 2015
Fiserv October 2012 - August 2013
Fiserv June 2011 - October 2012
Univenture January 2004 - June 2011
Univenture Inc June 1998 - January 2004
Skills
PMP Project Management..., Project Management, Management, Manufacturing, Product Development, Strategic Planning, SharePoint, New Business Development, Troubleshooting, Project Planning, Analysis, Training, Vendor Management, Software Documentation
Education
Ohio Dominican University 2008 — 2012
B.S. in Business Management, Business
Omnicare Inc. April 2014 - February 2015
Fiserv October 2013 - February 2014
PCM April 2013 - August 2013
Big Lots! August 2012 - November 2012
IBM (Sterling Commerce) February 2010 - October 2011
Worthington Industries April 2008 - June 2009
JPMorgan Chase November 2007 - April 2008
Cardinal Health February 2002 - October 2007
Calltech (now Teleperformance) August 2001 - February 2002
Youngstown State University January 2001 - May 2001
Skills
Troubleshooting, Technical Support, Customer Service, Servers, Hardware, Security, Networking
Education
Youngstown State University 1999 — 2001
Bachelor of Science, Applied Science; Computer Information Systems
Ohio University 1995 — 1999
Bachelor of Science, Communications; Telecommunications (Audio Production)
Intel Corporation March 2015 - Present
Fiserv April 2010 - March 2015
Callitechnic LLC March 2003 - March 2010
Oakland University July 2003 - February 2004
Skills
C#, .NET, ASP.NET, Web Services, Agile Methodologies, Microsoft SQL Server, SQL, WCF, XML, Visual Studio, Software Development, Subversion, Requirements Analysis, JavaScript, jQuery, Web Applications, SDLC, Software Project..., Scrum, Software Design, Integration
Education
Oakland University 2002 — 2003
M.S, Computer Science and Engineering
BioInformatics Institute of India 2002 — 2003
Post Graduate Diploma in BioInformatics, BioInformatics
Kamaraj University (MEPCO) 1998 — 2002
B.S, Computer Science and Engineering
NCR Corporation March 2015 - Present
Fiserv June 2014 - October 2014
Fiserv October 2013 - June 2014
Huntington National Bank November 2012 - October 2013
TSYS Prepaid 2011 - 2012
TSYS Prepaid 2011 - 2011
E*TRADE Financial 2010 - 2011
Skills
Product Management, Business Analysis, SDLC, Financial Services, Cross-functional Team..., Strategy, Competitive Analysis, Management, Payments, Banking, Program Management, Analysis, Product Development, Electronic Payments, Payment Card Processing, Mobile Payments, Debit Cards, Software Documentation, User Acceptance Testing, Software Implementation, Prepaid Cards, Payment Services, Agile, Software Development, Business Process..., Preparation of Business..., Atlassian JIRA, CRM, Team Leadership, Emerging Payments, Online Payment Solutions, Roadmap, Product Requirement..., Market Sizing, Competitive Intelligence, Contract Negotiating, ACH, Business Development
Education
Ohio University 2007 — 2010
BBA, Business Economics
University of Cincinnati 2001 — 2003
Pickerington
Fiserv May 2013 - Present
Fiserv December 2010 - 2013
Checkfree Corp January 2007 - December 2010
Checkfree Corp 2005 - 2007
Checkfree Corp 2000 - 2005
Skills
Business Analysis, Vendor Management, Process Improvement, CRM, Project Management, Requirements Analysis, Requirements Gathering, Integration, SDLC, Financial Services, Software Project..., PMP, Visio, Project Portfolio..., Business Process, Business Requirements, SharePoint, Agile Methodologies, Business Process..., Business Intelligence, SaaS, Resource Management, Management, Program Management, Leadership, Software Documentation, Cross-functional Team..., Change Management, Professional Services, Team Leadership, PMO, Product Management, Software Development, Strategic Leadership, Team Building
Education
Ohio Dominican University 2005 — 2008
Bachelor of Science, Business Administration, Management and Operations, Magna Cum Laude
Fiserv January 2003 - Present
Skills
Web Services, XML, .NET, C#, ASP.NET, Visual Studio, T-SQL, Microsoft SQL Server, Business Analysis
Education
Oakland University 1981 — 1985
BS, Public Administration
Oakland University 1981 — 1985
BS, Public Administration
Title Source April 2011 - Present
AAA March 2011 - Present
Self 2000 - Present
Combined Insurance March 2008 - March 2011
The Closing Company LLC January 2000 - 2010
Fiserv 1998 - June 2006
Skills
Health Insurance, Life Insurance, Whole Life, Disability Insurance, Insurance, Term Life Insurance, Employee Benefits, Long-term Care, Customer Service, Fixed Annuities, Sales, Universal Life, General Insurance, Property & Casualty..., Commercial Insurance, Leadership, Sales Management, Team Building
Education
Henry Ford High
Oakland Community College
Business Administration and Management, General
Upstate Medical University Health Sciences Library October 2014 - Present
The Bonadio Group December 2013 - September 2014
SUNY Upstate Medical University June 2012 - August 2012
Bank of Nevada June 2006 - March 2007
M&T Bank (formerly Partners Trust, formerly BSB Bank & Trust) April 2003 - July 2005
Fiserv August 1998 - March 2003
FIS (formerly Alltel Information Systems) 1991 - 1998
Skills
Financial Accounting, Process Improvement, Customer Service, Performance Appraisal, Salary Review, Sales, Supervisory Experience, Interviewing Skills, Time Management, Check 21, Image Processing, Item Processing, Bank Reconciliation, Lockbox, Microsoft Office, Data Entry, Remote Deposit Capture
Education
State University of New York College at Oswego 2012 — 2013
Master of Business Administration (MBA), Accounting
State University of New York College at Oswego 2009 — 2012
Bachelor of Science (BS), Accounting, Magna Cum Laude
Onondaga Community College 2008 — 2009
Associate of Science (A.S.), Business Administration
Thirty-One Gifts August 2011 - Present
Fiserv September 2008 - August 2011
Fiserv September 2005 - September 2008
Skills
Customer Service, Customer Satisfaction, Call Centers, Microsoft Office, Process Improvement, Leadership, Team Building, Training, Team Leadership, Microsoft Excel, Outlook, Microsoft Word, Coaching, Management, PowerPoint, Inventory Management, Business Analysis, Cross-functional Team..., Leadership Development, Direct Sales, Staff Development, KPI Implementation
Education
Ohio University 2001 — 2005
Bachelor of Science, Early Childhood Education
Goodman Acker BookkeeperGoodman AckerVice President of FinanceFiservSeptember 1985 - June 2005
Fiserv September 1985 - June 2005
Skills
Payments, Invoicing, Accounting, Accounts Payable, Financial Reporting, Account Reconciliation, Financial Analysis, Bookkeeping, Outlook, QuickBooks, Accounts Receivable, Microsoft Excel, General Ledger, Finance, Banking, PowerPoint, Financial Accounting
Education
Oakland Community College/Walsh
Accounting and Business/Management
Fiserv May 2010 - Present
Mizuno USA May 1999 - February 2010
Skills
SharePoint, Visio, System Administration, Process Improvement, Office Management, Lotus Notes, Applicant Tracking..., Outlook, Concur, Vendor Management, Administrative..., Leadership, PeopleSoft, Access
Education
Oglethorpe University 1983 — 1987
Bachelor of Arts (B.A.), Psychology
Fiserv April 2006 - Present
Emageon March 2004 - November 2005
Contractor for Accenture at BellSouth July 2003 - March 2004
Fiserv January 2002 - April 2003
NCR Corporation August 1985 - December 2002
Skills
Project Management, PMP, Information Technology, Event Planning, Program Management, Software Development, Process Improvement, SharePoint, MS Project, RRCA Certifed Race..., Cross Functional Teams, Integration, Race Director, Race Management..., WordPress hosting and..., Cross-functional Team...
Education
Oklahoma State University 1981 — 1985
Bachelor of Science (BS), Management Science & Computer Systems, 3.6
BorgWarner Inc. December 2014 - Present
Comau September 2014 - November 2014
Fiserv November 2013 - September 2014
Kresge Library January 2013 - November 2013
Michigan Department of Natural Resources April 2012 - August 2013
Fox Hills Golf & Banquet Center June 2010 - August 2011
Skateland West September 2007 - August 2011
Skills
PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Google Docs, Microsoft Excel, Time Management, Operations Management, Outlook, Social Networking, Access, SAP
Education
Oakland University 2010 — 2015
Operations Management
Fiserv 2007 - Present
Citizens Bank Wealth Management, N.A. 2005 - 2007
Compuware Corporation 1999 - 2000
First Chicago NBD Corporation 1996 - 1999
NBD Bank 1991 - 1996
National Bank of Detroit 1984 - 1991
CIBER Inc. 1977 - 1984
Skills
Project Management, Microsoft Office, Banking, Financial Services, Financial Analysis, Business Analysis, Management
Education
Oakland University
Business Administration, Management and Operations
Fiserv September 2005 - Present
Blockbuster January 2001 - July 2006
Skills
Shell Scripting, Perl, Windows Batch, SQL, Microsoft SQL Server, Ksh, IBM AIX, Unix, Linux, Windows Server, Microsoft Office, Tidal Enterprise..., HDI Support Center..., Technical Support, Change Management, Project Management
Education
Oakland University 2015 — 2020
Bachelor of Science (B.S.), Computer Science
Wayne State University 2000 — 2006
Liberal Arts and Sciences/Liberal Studies