Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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7,455 Fiserv employees in database. Find out everything there's to know about Fiserv employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Fiserv Employees
Solutions, Inc. April 2014 - Present
Lakes Sky View February 2014 - Present
R&D Industries August 2013 - March 2014
Spencer Hospital July 2011 - August 2013
Fullbar Technical Services October 2009 - July 2012
Securities America July 1999 - February 2009
Fiserv December 1998 - July 1999
South Side Press May 1998 - December 1998
Acceptance Insurance Cos. November 1994 - May 1998
Skills
Coaching, Consulting, Technical Support, Team Building, Leadership, Troubleshooting, Time Management, Sales, Process Improvement, SharePoint, Microsoft Office, System Administration, Software Documentation, Disaster Recovery, Networking, Information Technology, Management Consulting, Business Analysis, Customer Service, Social Networking, Microsoft Excel, Risk Management, Insurance, Watchguard Certified..., Wireless Networking, Technical Training, Virtualization, Social Media Marketing, Social Media, Customer Relations, Problem Solving, Public Speaking, Excel, Call Center, Change Management, PowerPoint, Word, Outlook, Windows, Writing, Aruba Wireless, Business Continuity, Financial Services, Training, Vendor Management
Education
Dana College 1989 — 1993
Business
Iowa Western 1990 — 1991
Business Admin, Business, Psychology
Abraham Lincoln
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Fiserv August 2013 - Present
Open Solutions July 2011 - August 2013
The Weiland Financial Group, Inc. October 2009 - July 2011
The Weiland Financial Group March 2003 - October 2009
The Weiland Financial Group, Inc. September 2002 - March 2003
The Weiland Financial Group, Inc. March 2002 - September 2002
ASAP Components, L.L.C June 2000 - January 2001
Henry M. Greene & Associates May 1999 - September 1999
Education
DePaul University
DePaul University 2009 — 2014
Bachelor's Degree
Marquette University 1998 — 2001
Carmel High School 1994 — 1998
Emdeon 2014 - Present
Madison Advisors 2013 - 2013
O'Neil Data 2011 - 2013
Fiserv 2004 - 2010
WebMD 2003 - 2004
DST Output 1998 - 2002
First Data Corporation 1980 - 1998
US Navy 1975 - 1979
Skills
Digital Printing, Print Management, Direct Sales, B2B, Variable Data Printing, Color Printing, ADF
Education
De Anza College 1979 — 1984
Computer Science
Fiserv August 2015 - Present
Small Business Payments Company - subsidiary of Interac October 2012 - July 2015
Fundtech (previously BankServ) July 2007 - November 2012
United Airlines July 2004 - August 2007
Citigroup April 1995 - April 1999
MasterCard April 1992 - April 1995
Fiserv (previously Citicorp Information Resources) June 1989 - March 1992
Midwest Payment Systems June 1987 - July 1989
Skills
Relationship Management, Electronic Payments, Vendor Management, Payment Card Processing, Strategic Planning, Payments, Payment Systems, Business Relationship..., New Business Development, Financial Services, Account Management, Process Improvement, Product Management, Customer Service, Financial Analysis, Banking, Mobile Payments, Risk Management, Credit Cards, Business Analysis, Team Building, Cross-functional Team..., Business Development, Financial Modeling, Salesforce.com, Business Strategy, Sales, Strategic Partnerships, Debit Cards, Management, Credit, Merchant Services, Strategy, Executive Management
Education
DePaul University 1983 — 1987
finance, Commerce
A large privately-owned international money management firm March 2013 - Present
Fiserv June 2010 - March 2013
Trading Technologies January 2007 - June 2010
Chicago Math Circle 2008 - January 2010
Trading Technologies January 2004 - January 2007
Trading Technologies December 2003 - May 2004
DePaul University May 2001 - December 2003
Trading Technologies 2000 - 2001
Bank One 1996 - 2000
Deborah Murphy & Associates, CPAs 1994 - 1996
Skills
C#, JavaScript, Software Development, Software Engineering, jQuery, Software Design, Troubleshooting, Solution Architecture, Python, Scala
Education
DePaul University 2006 — 2009
Masters, Software Engineering
Michigan State University 1990 — 1994
BA, Anthropology
Fiserv February 2011 - Present
Pactiv June 2009 - December 2010
Purdue University August 2008 - May 2009
Allstate Financial May 2008 - August 2008
Skills
Usability Testing, Prototyping, Axure, Photoshop, Contextual Inquiry, Mobile Design, Information Architecture, Interaction Design, Human-computer..., Cognitive Psychology, HTML, Visio, Contextual Design, Heuristic Evaluation, User Interface Design, Human Computer..., Prototype, Wire Framing, Testing, User Experience, User Research, Usability, Card Sorting, Rapid Prototyping
Education
DePaul University 2009 — 2011
Masters, Human-Computer Interaction
Purdue University 2006 — 2009
Bachelors, Psychology/ Computer Information Technology
Regions Financial Corporation July 1999 - Present
Fiserv March 1987 - October 1991
Worthen Bank & Trust January 1985 - March 1987
United States Army 1981 - 1985
Skills
Treasury Management, Treasury Services, Association of..., Cash Management, Deposit Services, Bank Operations, Deposits, Banking, Commercial Banking
Education
University of Arkansas at Little Rock 1985 — 1988
BA, English, International Studies
Defense Language Institute 1981 — 1982
Russian, 47 Weeks, Monterey, California, Graduate With Honors
Fiserv September 2011 - Present
CashEdge January 2010 - Present
IBM August 1999 - December 2009
Dow Jones Telerate Markets Greece 1992 - 1999
Digital Systems DSI 1991 - 1992
Skills
Account Management, Business Development, Consulting, Negotiation, Marketing, Investment Banking, Recruiting, Training, Public Relations, Microsoft Exchange, Software Industry, SaaS, Enterprise Software, Product Management, Cloud Computing, Financial Services, Solution Selling, Strategic Partnerships, Professional Services, New Business Development, Sales, Business Analysis, Strategy, Analytics, Leadership
Education
Drexel University 1986 — 1991
Bachelor of Science, Commerce & Engineering
Deree College 1994 — 1997
Graduate Studies, Business & Marketing
Northern Trust February 2001 - Present
Fiserv August 1996 - February 1999
Skills
Wealth Management, Retirement Planning, Financial Services, Estate Planning, High Net Worth..., Investment Management, Investments, Securities, Alternative Investments, Fixed Income, Small Business, Asset Allocation, Private Equity, Wealth, Finance, Financial Planning, Portfolio Management, Mutual Funds, Series 7, Investment Strategies, Management, Asset Management, Trusts, Mergers & Acquisitions
Education
DePaul University 1988 — 1991
Masters of Science, Applied Mathematics
Miami University 1979 — 1983
Bachelor of Science, Finance
Fiserv September 2002 - Present
The Netcommerce company June 1998 - June 2002
Delphi Information Systems February 1997 - April 1998
Boston Consulting Group August 1995 - January 1997
RR Donnelley September 1989 - January 1993
Skills
Management, Leadership, Strategy, Business Services, Entrepreneurship, Venture Capital, Marketing, Sales, Product Management, Mergers & Acquisitions, SaaS, Strategic Planning, Outsourcing, Business Development, IT Solutions, Analytics, Financial Technology, Management Consulting, Globalization, Insurance, Healthcare, Payments, Banking, Investments, Mobile Technology, Workforce Development, Higher Education
Education
Dartmouth College 1985 — 1989
BA, Economics
University of Pennsylvania - The Wharton School 1993 — 1995
MBA
Hinsdale Central 1981 — 1985
Math, Science, English, History
Fiserv June 2015 - Present
BMO Financial Group July 2012 - June 2015
BMO Harris Bank January 2009 - June 2012
BMO Harris Bank August 2007 - January 2009
Primex Family of Companies April 2005 - August 2007
FACE Trading January 2001 - April 2005
Abbott Laboratories February 1997 - November 1998
Lawter International February 1996 - February 1997
Skills
User Experience, Usability Testing, User Research, Usability, User Experience Design, Persona, Accessibility, User-centered Design, Heuristic Evaluation, Card Sorting, Web Design, Wireframes, Customer Experience, User Scenarios, Rapid Prototyping, Information Architecture, Project Planning, Internet Banking, Human Computer..., Team Leadership, User Interface Design, Task Analysis, Requirements Gathering, Mobile Applications, Inspiring People, Inspiring Leadership, Motivational Speaking, User Interface, Usability Engineering, Web Applications, Management, Leadership
Education
DePaul University 2011 — 2014
Master's Degree, Human-Computer Interaction
University of Wisconsin-Parkside 1991 — 1996
Bachelor's Degree, Bioscience, Molecular Biology Concentration
Tremper HS
NCR June 2010 - Present
Fiserv September 2008 - June 2010
AutoTrader.com August 2005 - July 2008
AutoTrader.com February 2003 - August 2005
AutoTrader.com May 2002 - February 2003
Skills
SharePoint, Visio, Project Management, Vendor Management, Troubleshooting, Software Documentation, Integration, Process Improvement, Call Center, Lotus Notes, Networking, Avaya, Windows, SQL, Team Leadership, Requirements Gathering, Enterprise Software, System Administration, Laptops, IT Operations, Operating Systems, System Deployment, Windows 7, XP, Technical Support, Hardware, Software Installation, Management, HTML, Help Desk Support, Windows Server, Data Center, ITIL, Servers, System Center..., Windows XP, Security, VMware, Active Directory
Education
Delaware State University 1996 — 2001
Bachelor degree, Business Administration
Roosevelt Junior Senior High school 1991 — 1996
SKC Inc. January 2014 - Present
SKC Inc. September 2005 - Present
Komatsu Forklift 1996 - 2005
Komatsu Forklift 1996 - 2005
FiServ 1990 - 1996
Skills
Employee Relations, Succession Planning, Mergers, HRIS, Payroll, Training & Development, Labor Relations, Benefits Design, Benefits Administration, Workers Compensation, Legal Compliance, Event Management, Strategy Development, Cultural Diversity, Expatriate..., Employee Training, Expatriate Management, Team Building, Six Sigma, Strategy, Mergers & Acquisitions, Recruiting, Management, Manufacturing, Employee Benefits, Training, FMLA, Organizational...
Education
Dekalb Community College
General Studies
University of Phoenix
B.S., Human Resources Mgmt.
Fiserv January 2010 - September 2014
DataSync Corporation 2014 - 2014
Fiserv May 1992 - January 2010
Home Federal Savings Bank June 1982 - May 1992
First Federal Savings and Loan June 1979 - May 1982
Nettleton Colege 1974 - 1979
Skills
Enterprise Architecture, Requirements Analysis, Agile Methodologies, SOA, Requirements Gathering, Software Project..., Banking, Management
Education
Dakota State University 1969 — 1973
B. S. Secondary Education, Business, Social Science
PwC July 2014 - Present
VeriFone July 2013 - Present
Liberty Mutual Insurance February 2013 - Present
The Event Source February 2012 - Present
Kforce Inc. June 2012 - January 2013
Corporate Merchant Solutions June 2010 - September 2011
Techno Global Inc. - Universal Studios Orlando- Client August 2008 - February 2010
Techno Global Inc August 2008 - February 2010
Fiserv January 2005 - August 2007
Skills
Hiring, PeopleSoft, Payroll, Customer Service, Cold Calling, Taleo, Sales, Salesforce.com, Bilingual, Recruiting, Interviews, Human Resources, Sourcing, Talent Management, Training, Temporary Staffing, Outlook, Onboarding, College Recruiting, Screening Resumes, Deferred Compensation, Applicant Tracking..., Personnel Management, Talent Acquisition, Benefits Negotiation, Staffing Services, Employee Relations, Internet Recruiting, New Hire Orientations, Management, Technical Recruiting, Temporary Placement, Contract Recruitment, Screening, Vendor Management, Permanent Placement, Negotiation, Staff Augmentation, Marketing, Employee Benefits, Executive Search, Recruitment Advertising, IT Recruitment, Time Management, Customer Satisfaction, Employer Branding, Resume Writing, HR Consulting, Performance Management, HR Policies
Education
Daytona State College 2000 — 2001
OST - Certified, OST- Microsoft Windows Office Certified
Fiserv July 2015 - Present
Fiserv April 2012 - Present
Kaiser Permanente September 2005 - April 2012
The Home Depot February 2004 - September 2005
Synchrologic, Inc. (now Nokia) August 2000 - December 2003
Spherion June 1999 - August 2000
CIBER, Inc. 1997 - June 1999
IMI Systems Inc/ now Ajilon 1996 - 1997
Skills
Talent Acquisition, Recruiting, Metrics, Process Improvement, Staff Development, Information Technology..., Strategic Sourcing, Performance Management, Talent Management, Applicant Tracking..., Hiring, Employee Relations, Onboarding, HR Consulting, Workforce Planning, Technical Recruiting, PeopleSoft, Internet Recruiting, Employee Benefits, Human Resources, Sourcing, Leadership, Strategy, Personnel Management, Training, New Hire Orientations, Management, Interviews, Benefits Negotiation
Education
Dartmouth College 1989 — 1993
B.A., Biological Sciences
Alcon Laboratories, Inc. July 2013 - Present
Fiserv July 2012 - June 2013
Pier1 Imports May 2008 - July 2012
XTO November 2007 - May 2008
Countrywide Home Loans June 2007 - October 2007
The Bombay Company November 2002 - June 2007
Skills
VMware Infrastructure, VMware ESX, Windows Server 2003, Windows Server 2008, CommVault, Data Domain, Data Protection Advisor, 3PAR, Red Hat Linux, Symantec Backup, VMware, Servers, Windows Server, Data Center, Netbackup, Storage, Studio Recording, Percussion, Live Sound, Microsoft Certified..., SAN, Avamar, Isilon, Integration, Software Installation, Technical Support, Windows, Virtualization, Storage Area Networks, EMC Storage, Backup Solutions, NetApp, NetBackup
Education
Dallas County Community College 1991 — 1992
Recording Technology
Andre Richard Salon March 2007 - Present
Ratner Companies 2005 - 2007
Soma Salon and Spa Philadelphia Pa, 2003-2005 2003 - 2005
Chop Shop 2001 - 2003
Robert Half International 2000 - 2000
Fiserv 1998 - 2000
Skills
Social Media Marketing, New Business Development, Marketing Strategy, Email Marketing, Product Management, Product Marketing, Hair Cutting, Hair Care, Retail, Salons, Cosmetology, Makeup Artistry, Cosmetics, Photo Shoots, Databases, Database Design, Database Administration, Crystal Reports, Styling, Team Building, Marketing, Beauty Industry, Razor Cutting, Social Media, Management, Stylists, Spa, Fashion, Bridal Showers, Artistry
Education
Empire Beauty School 2000 — 2002
Cosmetologist, cosmetology
Delaware County Community College 1998 — 1999
Database development
Datamatics Global Services Limited June 2013 - Present
Infogain December 2010 - May 2013
Fiserv April 2008 - December 2010
Morgan Stanley 2008 - 2009
Headstrong February 2005 - March 2008
Skills
Visual C#, C#..., VSS, TFS, WinForms, LINQ, Microsoft SQL Server, SOA, Requirements Analysis, C#, Oracle, ASP.NET, ASP.NET AJAX, .NET, Design Patterns, WPF, Web Services, Entity Framework, Agile Methodologies, Visual Studio, Software Development, SDLC, MVVM, Testing, Integration, ADO.NET, VB.NET, XML, PL/SQL, WCF, Scrum, Software Project..., SQL
Education
Manipal Academy of Higher Education 2007 — 2009
MBA, Finance
Delhi University 2000 — 2003
B.Com, finance
Vivekanand Boys Senior Sec School 1998 — 1999
Higher Secondary, Econmics, Accounts
University of Connecticut September 2015 - Present
Fiserv July 2015 - Present
William Benton Museum of Art September 2013 - Present
Fundación Universia November 2014 - May 2015
The University of Edinburgh August 2014 - May 2015
Senior Services of Stamford May 2014 - June 2014
Espresso NEAT April 2012 - March 2014
The Pajama Company 2012 - 2013
Skills
Social Media, Public Speaking, Editing, Microsoft Word, Microsoft Office, Time Management, Research, Facebook, Social Networking, PowerPoint, Access, InDesign, English, Fundraising, Microsoft Excel, Customer Service, Photoshop, Teamwork, HTML, Windows, AutoCAD, Team Leadership, SQL, Twitter, WordPress, Microsoft Project
Education
University of Connecticut 2013 — 2016
Bachelor of Arts (B.A.), English Language and Literature, General, 3.67
The University of Edinburgh 2014 — 2015
Visiting Student for the Academic Year, English Language and Literature/Letters, 2:1
DePaul University 2012 — 2013
Bachelor of Arts (BA), English Litereature, Classic Studies Minor, 3.808
New Canaan High School 2008 — 2012
High School, 3.5
Iowa State Association of Counties September 2015 - Present
Iowa State Association of Counties September 2015 - Present
Combined Systems Technology June 2012 - September 2015
Fiserv December 2011 - June 2012
Soft-Train, Inc. August 2009 - October 2011
Soft-Train, Inc. April 2009 - August 2009
Soft-Train, Inc. February 2009 - April 2009
CompuCom October 2008 - October 2008
Robert Half Technology September 2008 - September 2008
Des Moines University August 2008 - August 2008
Skills
XP, Windows, Active Directory, Windows Server, Servers, Microsoft Exchange, DNS, VMware, Computer Hardware, Network Administration, Windows 7, System Administration, Disaster Recovery, VPN, Wireless Networking, Networking, Virus Removal, Troubleshooting, Cisco Technologies, Software Installation, Security, Network Security, Hardware, System Deployment, Laptops, Printers, Microsoft Certified..., Help Desk Support, Windows Vista, Windows XP, Firewalls, Server Administration, Virtualization, Technical Support, Information Technology, Databases, Visio, Backup Exec
Education
University of Iowa 2005 — 2007
Bachelors, History
Des Moines Area Community College 2003 — 2005
Associates, Network Administration
WennSoft April 2015 - Present
Great Hill Partners December 2014 - April 2015
Command Alkon August 2014 - April 2015
Five Cubits 2008 - August 2014
RedPrairie 2002 - 2007
Nuclio Corporation 1999 - 2001
May & Speh 1997 - 1999
Fiserv 1994 - 1997
Siebe PLC 1993 - 1994
Skills
Supply Chain..., Supply Chain Management, Strategy, Outsourcing, Leadership, Project Planning, Business Strategy, Change Management, Vendor Management, Procurement, Supply Chain, Entrepreneurship, Management, Coaching, Recruiting, Sales, SaaS, Cross-functional Team...
Education
DePaul University 1985 — 1989
MBA, Finance
Northern Illinois University 1978 — 1982
Business Management, Economics
Fiserv 2015 - Present
Fiserv 2013 - 2015
First Data Corporation 2009 - 2013
Clifton Gunderson LLP 2004 - 2009
Crowe Horwath LLP 2002 - 2004
Arthur Andersen 1999 - 2002
Skills
Corporate Finance, Accounting, Enterprise Risk..., IT Management, SEC filings, Process Improvement, FFIEC, Internal Audit, Information Technology, COSO 2013, Sarbanes-Oxley Act, CPA, Auditing, Internal Controls, US GAAP, Six Sigma, Transaction Processing, Management Consulting, SDLC, CIA, CISA
Education
Northwestern University - Kellogg School of Management
Executive Leadership Program
DePaul University
Master of Science (MS), Accounting
University of Iowa
Master of Business Administration (MBA), Finance
University of Iowa
Master of Arts (MA), Management Information Systems
Flint Hills Resources May 2013 - Present
La Quinta November 2003 - May 2013
Fiserv June 2001 - December 2001
South Texas Lighthouse for the Blind January 1999 - May 2001
Skills
Computer Network..., Operating Systems, Interpersonal..., Data Assessment, Hardware, Software, Windows, Linux, Adaptable & a quick..., Routers, Switches, TCP/IP, Deposits, Accounts Receivable, Auditing, IPv4, Server Administration, Multitasking Skills, A+ Certified..., Organization Skills, Hotels, Resorts, Hospitality, Rooms Division, Front Office, Hotel Management, Revenue Analysis, Hospitality Management, Hospitality Industry, Highly detail oriented, Strongly self-motivated, Servers, Troubleshooting, Time Management, Networking, Help Desk Support, Databases, XP, Group Policy, DHCP, Laptops
Education
Texas A&M University 2011 — 2012
Bachelor of Applied Arts & Science, Information Systems and General Business
Del Mar College 2004 — 2010
Associate in Arts, Management Information Systems
Fiserv India Pvt. Ltd October 2012 - Present
Fiserv 2012 - 2015
Fiserv 2010 - 2015
Fiserv India Pvt. Ltd January 2010 - September 2012
HyperQuality June 2009 - December 2009
HyperQuality September 2007 - August 2009
HyperQuality December 2005 - August 2007
GENPACT LLC December 2002 - November 2005
Skills
Six Sigma, Process Improvement, Process Engineering, Business Analysis, Operations Management, Quality Management, Business Process..., Team Management, Project Management, Program Management, Quality Assurance, Change Management, PMP, Vendor Management, SDLC, BPO, Process Management, Management, CRM, Performance Management, Call Centers
Education
Delhi University 1995 — 1999
B.A
Cambridge 1993 — 1995
Cambridge 1984 — 1993
Fiserv January 2013 - Present
Marketing Research Consulting 2009 - 2013
AT&T 2005 - 2008
Takeda Pharmaceuticals 2004 - 2004
Marketing Consulting 2001 - 2004
Motorola 1990 - 2001
Skills
Marketing Research, Global Insights, Consumer Insights, Customer Satisfaction, Competitive Intelligence, Market Trends Analysis, Segmentation Research, Syndicated Data Analysis, Product Development, Brand Positioning..., Secondary Research, Qualitative Research, Knowledge Management, Quantitative Research, Project Management, Vendor Management, People Management, Budget Management, Statistical Software, Pricing, Technology, Telecommunications, Social Media Savvy, Client Development, Analysis, Segmentation, Customer Insight, P&L Responsibility, Market Analysis, Social Media, Budgets, Market Research, Positioning, Competitive Analysis, Financial Services, Strategy, Leadership, Analytics, B2B, Brand Equity, Brand Management, Business Strategy, Consumer Behaviour, Data Analysis, Focus Groups, Management, Marketing, Marketing Management, Marketing Strategy, Mobile Devices
Education
University of Missouri-Saint Louis
MBA, Marketing
Indiana University Bloomington
BA, Psychology
DePaul University - Charles H. Kellstadt Graduate School of Business
Integrated Marketing Certificate Program, Social Media, Advanced Market Research
Fiserv February 2015 - Present
Abbott Laboratories May 2011 - February 2015
Abbott Laboratories May 2011 - January 2015
Abbott Laboratories June 2007 - May 2011
Infosys Technologies Ltd October 2004 - June 2006
Pie Computers & Investment Pvt. Ltd. July 2004 - October 2004
Skills
Linux, SOA, Java Enterprise Edition, Tomcat, WebSphere Application..., Testing, Unix, Java, JavaScript, Oracle, SDLC, SQL, Software Project..., Data Warehousing, Web Services, AIX, Unix Shell Scripting, PL/SQL, Shell Scripting, DB2, Weblogic, Enterprise Architecture, Process Improvement, Metrics Reporting, Service Delivery...
Education
DePaul University 2012 — 2012
Project Management Certificate Program, Project Management
DePaul University 2011 — 2011
Information Technology Project Management, Project Management
Illinois Institute of Technology 2006 — 2008
MSc, Computer Engineering
University of Mumbai 2000 — 2004
BE, Electronics & Tele-Communication
Gokuldham High School 1996 — 1998
Coursera
Fiserv September 2014 - Present
Independent Consultant June 2010 - Present
EXACTMED LLC September 2006 - May 2010
TECHNOLOGY RESOURCE SOLUTIONS, dba Synergis December 2004 - February 2006
AVAYA INC. February 1998 - May 2004
GE CAPITAL, TECHNOLOGY MANAGEMENT SERVICES, Rental Services Division July 1992 - February 1998
MITEL INC. October 1983 - April 1991
Skills
Start-ups, Leadership, Unified Communications, Process Improvement, Outsourcing, Solution Selling, Negotiation, Forecasting, Channel, SaaS, Cross-functional Team..., Salesforce.com, Management, Product Management, Strategy, VoIP, Telecommunications, Sales Operations, Business Development, Channel Partners, Channel Strategy, Sales Channel..., Indirect Sales Channels, Channel Sales
Education
Denison University
B.A
Competiscan September 2013 - Present
Precision Dialogue January 2011 - September 2013
Fiserv February 1998 - February 2011
Wallace Computer Services August 1987 - January 1998
Skills
Direct Marketing, Email Marketing, Direct Mail, Integrated Marketing, Database Marketing, Multi-channel Marketing, Marketing Strategy, Digital Marketing, CRM, Competitive Analysis, Marketing Communications, Customer Acquisition, Marketing, Sales, Lead Generation, Mobile Devices, User Experience, Advertising, Online Marketing, Corporate Communications, Analytics, Interactive Marketing, B2B, Account Management, New Business Development, Segmentation, Social Media Marketing, Sales Management, Salesforce.com
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1991 — 1994
MBA, Management
Indiana University Bloomington 1983 — 1987
Highland Park High School
Fiserv December 2010 - Present
Bentley Systems August 2008 - January 2011
Users Incorporated 2006 - 2008
Users Incorporated 2005 - 2008
Skills
Software Development, Requirements Analysis, Product Management, SQL, Technical Writing, Microsoft SQL Server, Databases, Process Improvement, Database Admin, Unix, Java, ASP.NET, Linux, Security, Operating Systems, Windows, CMMI, HTML, Apache
Education
West Chester University of Pennsylvania 1990 — 1995
Associates, Early Childhood Education
Delaware County Community College
Fiserv October 2014 - Present
Farm Bureau Financial Services August 2012 - October 2014
Wells Fargo Home Mortgage February 2012 - August 2012
Casey's General Stores, Inc December 2007 - September 2011
LBC Technology October 2007 - December 2007
Maytag February 1994 - April 2007
Midwest Computer Register May 1987 - December 1994
Skills
LANDesk Management Suite, Microsoft Office..., Microsoft Sharepoint..., Microsoft Active..., Cisco VPN, Windows Server 2003, XP, Windows 7, Microsoft Office 2007, Servers, Microsoft Office, Network Administration, Workstations, vSphere, VMware, Troubleshooting, SharePoint, DHCP, DNS, Windows, Desktop Support, Backup Exec, System Administration, VPN, Laptops, Software Installation, Computer Hardware, Printers, Hardware, TCP/IP, Active Directory, Windows Server, Technical Support, Citrix, Cisco Technologies, Networking
Education
Des Moines Area Community College 2006 — 2007
AAS, ITNA, Information Technology & Network Administration
North Iowa Area Community College 1985 — 1987
AAS, Electronic Engineering Technology
Hampton Community High School 1980 — 1982
Fiserv June 2015 - Present
DePauw University January 2014 - May 2015
ITT Educational Services, Inc. May 2014 - August 2014
Gymboree January 2013 - August 2013
Skills
Leadership, Programming, Web Development, Teaching, Time Management, Sales, Visual Merchandising, Retail Sales, Algorithms, Merchandising, Cashiering, Retail, Loss Prevention, POS
Education
DePauw University 2011 — 2015
Bachelor's Degree, Mathematics and Computer Science
Bleu April 2015 - Present
Fiserv February 2013 - April 2015
OfficeMax February 2012 - February 2013
Chicago Blaze September 2008 - May 2012
Chess Academy June 2008 - February 2012
Cyberathlete Amateur League August 2004 - February 2009
SSS Research, Inc. November 2007 - March 2008
Frank Lloyd Wright Home Studio June 2007 - August 2007
Public Defender’s Office of Cook June 2006 - August 2006
Dysart and Taylor Law Firm June 2004 - August 2004
Skills
Strategy, Pricing, Pricing Strategy, Pricing Analysis, Competitive Analysis, Analysis, Data Analysis, Leadership, Management, Market Research, Pricing Policy, Advanced Pricing, Pricing Research, Value Proposition, B2B, Marketing Strategy, Change Management, Strategic Planning, Training, Analytics, Project Planning, Market Analysis, Segmentation, P&L Management, Market Planning, Cross-functional Team..., Time Management, Salesforce.com, Negotiation, CRM, Forecasting, Recruiting, Microsoft Office, New Business Development, Microsoft Excel, Chess, SaaS, Strategic Communications, Tactics, Market Pricing, Business Strategy, Strategic Thinking, Research, Professional Organizing, Lesson Planning, Planning & Organizing..., VBA, Strategy Development, Pricing Negotiations, Strategic Analysis
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2010 — 2012
MBA, Leadership and Change Manager, Marketing Strategy and Planning
North Central College 2006 — 2007
BA, Economics, Philosophy, Classics
Dikemes (CYA) 2005 — 2005
Union College 2003 — 2005
Economics, Philosophy, Classics
Pembroke Hill
Fiserv February 1998 - Present
CheckFree February 1998 - June 2008
DeKalb County Government August 1986 - February 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, HTML, Data Center, Vendor Management, Disaster Recovery, ITIL, Software Documentation, Business Analysis, Integration, SDLC, Troubleshooting, Process Improvement, Visio, IT Management
Education
Lanier Technical College 2005 — 2007
Diploma - Cisco Networking Specialist, Information Technology
Dekalb Technical College 1996 — 1999
Associate's degree, Information Technology
Acuo Technologies June 2012 - Present
EBM Technologies September 2011 - June 2012
Merge Healthcare April 2010 - September 2011
Amicas March 2005 - April 2010
Medware September 2002 - September 2005
Fiserv 2001 - 2002
Skills
PACS, Healthcare Information..., HL7, DICOM, RIS, Digital Imaging, EHR, Medical Imaging, EMR, Disaster Recovery, Radiology, Integration, Healthcare, Storage, Cloud Computing, Informatics, Microsoft SQL Server, Troubleshooting, Product Management, Computer Hardware, Process Improvement, Virtualization, Windows, VMware, HIPAA, Health Information..., Enterprise Software, Software Documentation, Servers, Information Technology, Software Implementation, Data Center, IT Strategy, Security, Visio, Healthcare Industry, Technical Support, SaaS, IHE, SharePoint, Software Development
Education
University of Phoenix 2005 — 2007
BS, IT
Seminole Community College 2001 — 2003
Cisco/Microsoft Certifications, Computer Science
Daytona Beach Community College 1999 — 2001
Computers
Aon Trust Company November 2014 - Present
Benedictine University September 2012 - Present
Fiserv March 2014 - November 2014
Urban Partnership Bank December 2012 - March 2014
Hallmark Services Corporation June 2011 - November 2012
CAEL 2010 - 2012
ChildServ 2009 - 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2009 - June 2011
BMO Harris Bank April 2006 - August 2009
LaSalle Bank April 2001 - April 2006
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (M.B.A.), Finance, General
Loyola University of Chicago
Bachelor of Business Administration (B.B.A.), Accounting
Fiserv October 2012 - Present
Fiserv January 2007 - October 2012
Fiserv April 2005 - December 2006
Fiserv June 2004 - April 2005
Fiserv January 2000 - May 2004
Fiserv March 1995 - December 1999
Skills
Software Implementation, Integration, IBM iSeries, XML, Software Development, Scrum, Product Management, Requirements Analysis, .NET, Business Analysis, Release Management, MS Project, Program Management, Software Project..., Microsoft SQL Server, IT Management, SOA, SharePoint, RPG, Software Documentation, Cross-functional Team..., Waterfall, Requirements Gathering, ASP.NET, Agile Methodologies, SQL, Internet Banking, SDLC, Project Management, Web Services, Mobile Banking, Process Improvement, Visio, C#, IT Strategy, Vendor Management, Testing, Quality Assurance, Cloud Computing, Pre-sales, PMO, Project Portfolio..., DB2, Product Development, Change Management, Systems Analysis, Data Warehousing, Team Leadership, User Acceptance Testing, SaaS
Education
Rollins College - Crummer Graduate School of Business 2001 — 2004
Master of Business Administration (M.B.A.), Graduated with honors
De La Salle University 1989 — 1993
Bachelor's Degree, Computer Science
Fidelity National Financial November 2010 - Present
Fiserv May 2000 - October 2008
Citibank 1993 - 1999
Citibank 1993 - 1999
Skills
SDLC, User Acceptance Testing, Visio, Process Improvement, Quality Center, Test Planning, Web Applications, Business Analysis, Scrum, PMO, Agile Methodologies, Testing, Test Cases, Vendor Management, .NET, Requirements Analysis, Software Project..., SharePoint, Oracle, Test Automation, Microsoft SQL Server, Software Quality..., C#, Requirements Gathering, Databases, Quality Assurance, Business Requirements, PMP, SQL, Integration, Software Documentation, XML, Software Development
Education
Dallas County Community College
Information Technology
Fiserv April 2015 - Present
Fiserv March 2012 - Present
Open Solutions January 2011 - March 2012
Open Solutions January 2005 - May 2010
Skills
Sales, Vendor Management, Salesforce.com, Banking, Process Improvement, CRM, Training, Business Analysis, SaaS, Business Development, Strategic Planning, Product Management, Enterprise Software, Management, Solution Selling, Business Intelligence, Strategy, Account Management, Financial Services, Team Building
Education
Cairo American College 1981 — 1985
DePaul University
BS in Accountancy, Accountancy, Finance
US 1 Industries, Inc. May 2015 - Present
CCC Information Services August 2011 - May 2015
Fiserv May 2000 - August 2011
Manpower Inc. March 2000 - May 2000
Pioneer Valley Hospital July 1998 - March 2000
Skills
Java, Spring Framework, JUnit, Hibernate, JPA, Tomcat, Spring, Spring MVC, Java Enterprise Edition, JSP, jQuery, JDBC, SQL, Oracle, SOAP, JSF, JavaScript, Apache, Weblogic, Linux, Databases, Solaris, EJB, AJAX, JAXB, MySQL, Performance Tuning, JBoss Application Server, Agile Methodologies, XML, SOA, Web Services, Ant, REST, Maven, JAX-WS, C, J2EE, Microsoft SQL Server, C++, Scrum
Education
Davenport University 2009 — 2011
Bachelors, Computer Information Systems/Programming
Davenport University 2006 — 2008
Associates, Computer Information Systems/Programming
Certified Careers Institute 1999 — 2000
Computer Information Systems/Programming
Leadership Coach / Facilitator / M&A Integration - Seeking New Opportunities April 2015 - Present
Securadyne Systems, LLC February 2014 - April 2015
Lee Hecht Harrison October 2013 - February 2014
Fiserv July 2003 - September 2013
InterVoice October 1999 - June 2003
3DFX, Inc. October 1996 - August 1999
Skills
Succession Planning, Executive Management, Leadership, Organizational..., Strategic Planning, HR Policies, Deferred Compensation, Talent Management, Human Resources, Performance Management, Onboarding, Employee Relations, HRIS, Leadership Development, Recruiting, Business Planning, Employee Engagement, Talent Acquisition, Workforce Planning, Employee Benefits, Applicant Tracking..., Personnel Management, Benefits Administration, College Recruiting, Labor Relations, Organizational Design
Education
Dallas Baptist University
M.A.O.M, Human Resources Management, 4.0
The University of Texas at Arlington
BA, Industrial Relations/Psychology
Endeavor Commerce July 2015 - Present
Fiserv November 2011 - July 2015
DePauw University August 2007 - May 2011
Skills
Business Analysis, Analysis, Project Management, Creative Problem Solving, SQL, Java, Programming, VB.NET
Education
DePauw University 2007 — 2011
Bachelor of Arts, Computer Science
DataBank IMX June 2014 - Present
Fiserv October 2001 - January 2014
Fiserv October 2001 - January 2014
CyberSource November 1999 - July 2001
American Express Special Teams December 1997 - October 1999
Skills
Software Documentation, Testing, Quality Assurance, MS Project, Software Development, Training, Project Management, Management, Customer Service, Sales, Banking, Software Installation, Microsoft SQL Server, SharePoint, SQL, Software Project..., Agile Methodologies
Education
Dakota State University 1991 — 1993
Elementary Education, Elementary Education and Teaching
South Dakota State University 1986 — 1991
Human Development Child and Family Studies, Human Development and Family Studies, General
Nationwide Insurance October 2011 - Present
JPMorgan Chase & Co. January 2010 - August 2011
Abbott January 2009 - August 2009
Fiserv October 2008 - March 2009
Skills
Program Management, Project Management, Microsoft Office, Management, Microsoft Excel, CA Clarity, Microsoft Project, HP Quality Center, SAS, Team Management, Project Status Reporting
Education
Stanford University 2013 — 2015
Stanford Advance Project Management, Project Management
Franklin University 2004 — 2007
Master’s Degree, M.S. Marketing and Communication, A
Himachal Pradesh University 2001 — 2002
Master’s Degree, Business/Commerce, General
Delhi University 1997 — 2000
Bachelor’s Degree, Business/Commerce, General
SPR Consulting May 2014 - Present
Cognizant Technology Solutions March 2013 - April 2014
Fiserv April 2012 - March 2013
Polaris Software Labs KK Japan October 2011 - April 2012
Fiserv July 2007 - October 2011
Perot Systems March 2007 - July 2007
McAfee July 2006 - March 2007
Mind August 2004 - July 2006
Nucleus Software January 2004 - August 2004
Mac-Win Software India Private Limited October 2000 - January 2004
Skills
LINQ, Visio, jQuery, MySQL, ASP.NET, Web Services, Test Driven Development, HTML, VB.NET, JavaScript, SOA, MS Project, C#, T-SQL, IIS, Software Estimation, High Level Design, Detailed Design Document, T-SQL Stored Procedures, MSMQ, VB 6.0, Dojo, Telerik Controls, SSIS, ASP.NET MVC, Software Architecture..., Object Oriented..., Client/Server..., Configuration Management, Data Modeling, O/RM –..., SQL Server Analysis..., XML/XSD/XSLT, AJAX, Microsoft Fakes, Razor, HTML5, Rhino Mocks, Continuous Integration, T-SQL & PL/SQL, Java Enterprise Edition, JAXB, Java Messaging Service..., Message Driven Bean..., Java Persistence API..., Java Web Services..., Hibernate Envers, Spring & Unity..., IBM MQ (Ubiquitous..., Agile Methodology
Education
Indira Gandhi National Open University 2000 — 2003
MCA
Delhi University 1995 — 1998
B.COM
Green Fields Public School 1981 — 1995
Teva Pharmaceuticals April 2015 - Present
Pangaia Partners July 2014 - December 2014
The Judge Group April 2014 - July 2014
NCO Financial Systems September 2013 - March 2014
Fiserv July 2012 - March 2013
Comcast Cable January 2011 - February 2012
Brandywine Technology November 2010 - December 2010
Cognizant Technology Solutions August 2009 - October 2009
Pinnacle Technical Resources August 2008 - January 2009
Unisys June 2008 - August 2008
Skills
Networking, Cisco Technologies, Firewalls, VPN, Network Administration, WAN, Routers, Troubleshooting, DNS, Network Design, Technical Support, Switches, Network Security, Red Hat Linux, TCP/IP, F5 BigIP, Windows Server, Servers, Network Engineering, LAN-WAN, CCNA, vSphere, RedHat, ArcSight, DWDM, Optical Network, Ciena, Checkpoint Security, GxP, 21 CFR Part 11
Education
Internetwork Learning Institute 2007 — 2007
CCNP, CIsco VPNs and remote access tools
Delaware County Community College 2006 — 2006
CCNA, Cisco Network Associate training
The Chubb Institute 2002 — 2003
network tech, Completed network technician program
Dakota Wesleyan University August 2014 - Present
Dakota Wesleyan University August 2012 - Present
National Research Corporation July 2008 - July 2011
Fiserv January 2006 - January 2008
Skills
Research, Public Speaking, Microsoft Office, Teaching, Management, Microsoft Excel, Event Planning, Leadership, PowerPoint, Microsoft Word, Conflict Resolution..., Molder of Young Minds, Budget Management, Strategic Negotiations...
Education
Dakota Wesleyan University 2012 — 2014
Master of Arts (M.A.), Educational Policy and Adminstration
Nebraska Wesleyan University 2004 — 2006
Bachelor of Science, Economics
Fiserv February 2015 - Present
Sedgwick July 2011 - February 2015
Munich Re (Group) August 2003 - July 2011
Canada Life January 1999 - August 2003
Ciber January 1997 - January 1999
Skills
Project Management, Project Planning, Software Development, Agile & Waterfall..., Scrum, Cross-functional Team..., Technical Leadership, Data Conversions, Data Analysis, Software Conversions, Software Implementation, ERP Implementations, Team Building, Process Improvement, SQL Server Management..., Business Analysis, Management, Requirements Analysis, Requirements Gathering, SDLC, Software Project..., Systems Analysis, Vendor Management, Visio, SQL, Customer Service, Business Process, Integration, IT Strategy, Business Process..., Insurance, Microsoft Office, Leadership, IT Management, Databases, Microsoft SQL Server, Program Management, Agile Methodologies, Analysis, CRM, Oracle, SharePoint, Testing
Education
The University of Georgia 1993 — 1996
Bachelor's Degree, Management Information Systems
The University of Georgia 1993 — 1996
Bachelor's Degree, Finance
Dekalb Technical College
Associate's Degree, Computer Science
GeoReach Consulting, Inc,Triustmark Insurance July 2012 - Present
Independent Contractor 2010 - 2012
GeoReach Consulting, Inc September 2010 - May 2011
Trustmark insurance 2010 - 2011
TTX Company 1996 - 2008
TTX Company 1996 - 2008
Fiserv July 1990 - January 1996
Fiserv 1996 - 1996
Continental Bank 1970 - 1990
Skills
Team Mentoring, Business Continuity, Infrastructure, Cross-platform..., Vendor Management, Data Center, IT Management, Service Delivery, Integration, Process Improvement, Strategic Planning, Disaster Recovery, Outsourcing, Information Technology, Project Portfolio..., IT Strategy, Data Warehousing, Cloud Computing, Project Planning, SDLC, Project Management, ERP, Visio, Software Documentation, Business Analysis, Business Intelligence, Program Management, IT Operations, SharePoint, Business Process..., Enterprise Architecture, Business Process, Cross-functional Team..., Software Project..., Requirements Analysis, Management, Systems Analysis, MS Project, Resource Management, Change Management, Governance, Risk Management, Consulting, PMO, CRM, Solution Architecture, Requirements Gathering, Security, IT Service Management
Education
Six Sigma Greenbelt Training 2010 — 2010
Roosevelt University 1997 — 1999
MBA, Business
DePaul University 1982 — 1983
Certificate, Computer Career Program
University of Illinois at Chicago
B.A., History-Education
Fiserv 1999 - Present
Skills
Microsoft Excel, Solution Selling, Microsoft Word
Education
DePaul University
Slalom Consulting June 2015 - Present
GE Capital January 2012 - March 2015
Fiserv June 2010 - December 2011
National Collegiate Scouting Association July 2009 - May 2010
TransUnion 2008 - 2009
Harley-Davidson Motor Company January 2007 - August 2007
Northwestern Mutual January 2006 - August 2006
US Army - 82nd Airborne Division August 1996 - November 1999
Skills
Analytics, User Experience, Agile Methodologies, Project Management, Business Analysis, Strategy, Databases, Information Architecture, Interaction Design, User Interface Design, Design Thinking, User Research, Wireframes, Scrum, Valuation, Rapid Prototyping, Business Strategy, Software Development, Lean Startup, Innovation Accounting, Value Propositions, Business Model..., Inbound Marketing, Customer Insight, Innovation Management, Graphic Facilitation, Creative Strategy, Agile Web Development, Product Development, Marketing Strategy, Product Marketing, Integrated Marketing, Financial Analysis, E-commerce, Customer Experience, Google Analytics, Digital Marketing, Mobile Commerce
Education
Northwestern University 2013 — 2013
Professional Studies, Managing Product Design and Development
Starter League 2014 — 2014
User Experience Design
DePaul University 2013 — 2013
Professional Studies, Negotiation, Advanced Marketing ROI
Roosevelt University 2009 — 2010
M.B.A., Finance, Marketing and Strategic Management
Marquette University 2005 — 2007
M.S., Computing
Southern Illinois University, Carbondale 2000 — 2004
Bachelor’s Degree, Communication and Media Studies
Fiserv March 2008 - August 2011
Education
Des Moines Area Community College 1992 — 1993
No degree, Business Administration
Hewlett-Packard March 2014 - Present
Dex Media, Inc. September 2013 - December 2013
Fiserv June 2011 - 2013
FedEx July 2007 - June 2011
PMI Dallas 2007 - 2011
FedEx 2007 - 2011
Bank of America March 2006 - December 2006
Countrywide 1997 - 2005
Skills
SDLC, Software Documentation, Project Management, Change Management, SharePoint, MS Project, Cross Functional Team..., Cross Functional Team..., CA Clarity Knowledge, PMP, Visio, Process Improvement, Agile Methodologies, Agile Project Management, Business Analysis, Software Project..., Program Management, Requirements Analysis, Cross-functional Team..., Vendor Management, Quality Assurance, Business Process..., PMO, Integration, Project Planning, Systems Analysis, Team Leadership, ITIL, IT Management, Business Intelligence, Project Portfolio..., Risk Management, Waterfall, Requirements Gathering, Management, Data Warehousing, Oracle, IT Strategy, Outsourcing, PMBOK, Enterprise Architecture, SQL, Disaster Recovery, Analysis, Software Development, Team Building, Certified Project..., Access, Scrum, Process Engineering
Education
Dallas Baptist University 2004 — 2006
MBA, Management and Business Administration
University of Rochester 1987 — 1992
BA, Psychology
Fiserv June 2010 - Present
The Law Offices of D. Pearson Beardsley February 2010 - May 2010
Bryan Cave LLP September 2007 - February 2010
Bryan Cave LLP (f/k/a Powell Goldstein LLP) May 2006 - July 2006
Vanderbilt University Law School May 2005 - September 2005
Nashville District Attorney General May 2005 - August 2005
Firefly Festival of the Performing Arts May 2004 - August 2004
The Ohio State University May 2003 - August 2003
Walt Disney World June 2002 - January 2003
Education
Vanderbilt University Law School 2004 — 2007
J.D.
DePauw University 2000 — 2004
B.A., Biology
Videa, LLC March 2014 - Present
Fiserv April 2012 - March 2014
Kaplan Learning Technologies January 2011 - March 2012
TalentQuest April 2006 - August 2010
Vertical Thought November 2003 - April 2006
Flytxt 2001 - 2003
Monitor Company 1998 - 2001
Cambridge Technology Partners 1995 - 1998
DST International January 1992 - February 1995
Micro Focus 1990 - 1991
Skills
Enterprise Architecture, C#, Business Intelligence, ASP.NET, RDBMS, Microsoft SQL Server, Visual Studio, Strategic Thinking, Business Analysis, Cloud Computing, Team Leadership, .NET, Agile Methodologies, IT Strategy, Thought Leadership, SaaS, Software Development, Management, Project Management, Web Services, Business Process, Web Development, Architecture, Architectures, Product Management
Education
Georgia Institute of Technology - Georgia Tech College of Management 2007 — 2008
MBA in Management of Technology, 3.95
De Montfort University 1988 — 1992
BSc (hons), Computer Science
Wealth Management Systems Inc (WMSI) April 2014 - Present
Fiserv September 2007 - April 2014
Ascend Technologies January 2006 - September 2007
Thomson CompuMark March 2004 - October 2005
The Horace Mann Companies March 2003 - March 2004
Arbella Insurance October 2000 - June 2002
Allstate Insurance April 1997 - October 2000
Skills
Vendor Management, SDLC, Quality Assurance, Software Project..., Business Analysis, Project Management, Program Management, Software Development, PMP, PMO, IT Strategy, Information Security, CISSP, Management, Enterprise Software
Education
The John Marshall Law School 1998 — 2000
DePaul University 1993 — 1995
Radford University 1985 — 1989
BBA
Fiserv November 2013 - Present
Fiserv November 2010 - November 2013
Microsoft Corporation July 2008 - September 2010
Microsoft Corp July 2007 - September 2010
Microsoft Corporation September 2004 - July 2007
Microsoft Corporation June 2003 - September 2004
Microsoft Corporation February 2000 - June 2003
Skills
Program Management, Project Management, Process Improvement, Strategic Planning, Team Building, Return on Investment, Enterprise Software, Management, SaaS, Strategy, Outsourcing, Leadership, Cloud Computing, Security, Team Leadership, Vendor Management, Change Management, SharePoint, Customer Satisfaction, Team Management, Business Intelligence, Cross-functional Team..., Microsoft SQL Server, Operations Management, Business Development, Business Analysis, CRM, Product Management, IT Strategy, Software Project..., IT Management, Integration, Enterprise Architecture, Professional Services, Business Process..., Solution Selling, SDLC, Consulting, IT Service Management, Project Portfolio..., PMP, Business Process, Software Development, ITIL, Information Technology
Education
Dallas Baptist University 2006 — 2011
MBA, International Business
University of Mississippi 1991 — 1997
BA, Management Information Systems
Fiserv July 2014 - Present
Fiserv June 2013 - Present
Fiserv July 2010 - May 2013
Alston & Bird LLP August 2006 - July 2010
America Online 2004 - 2004
IBM August 2002 - August 2003
Pricewaterhousecoopers 1996 - 2003
PwC Consulting July 1996 - August 2002
Skills
Mergers, Due Diligence, Corporate Governance, Corporate Law, Intellectual Property, Licensing, Acquisitions, Contract Negotiation, Management Consulting, Private Equity, Mergers & Acquisitions, Investments, Legal Writing
Education
University of Virginia School of Law 2003 — 2006
J.D.
University of Georgia - Terry College of Business 1998 — 2000
M.B.A., Marketing & Customer Management
Dartmouth College 1993 — 1996
B.A., Economics
Penn State University 1992 — 1993
Monmouth Regional High School 1989 — 1992
Fiserv May 2013 - Present
State of West Virginia (via eTeam) April 2012 - May 2013
Whitney Bank / Strategic Staffing Solutions July 2009 - March 2012
Wachovia Bank July 1998 - February 2009
Nova Information Systems September 1999 - August 2000
Blue Cross / Blue Shield of SC July 1997 - July 1998
Norwest Mortgage October 1993 - July 1997
Statesman Data Services February 1989 - February 1993
Skills
Easytrieve, COBOL, JCL, MVS - OS/390 - z/OS, ACH, Treasury Management, HTML + CSS, JavaScript, Mainframe, Control M, CA-7, MVS, Software Documentation, HTML, Production Support, REXX, ISPF Dialog Manager, VSAM, DB2, IMS DB/DC, Unix, Software Development, Access
Education
Des Moines Area Community College 1984 — 1987
AAS, Computer Programming
Clear2Pay March 2013 - Present
Clear2Pay March 2011 - March 2013
Fiserv February 2010 - March 2011
Federal Reserve Bank of Atlanta January 2006 - January 2010
Federal Reserve Bank of Atlanta January 2003 - December 2005
Skills
Payments, ACH, Electronic Payments, Banking, Payment Systems, Debit Cards, Payment Card Processing, Leadership, Cash Management, Internet Banking, Management, E-payments, Strategy, Business Analysis, Product Strategies, Product Management, NACHA, Financial Services
Education
Georgia Institute of Technology 2001 — 2002
M.S., International Affairs
Denison University 1997 — 2001
Bachelor of Arts (B.A.), Economics & International Studies
Thomson Reuters September 2013 - Present
Fiserv January 2006 - August 2013
The Cellular Connecton Company August 2002 - December 2005
UM May 2001 - July 2002
Skills
Algorithms, Java, C#, Distributed Systems, Multithreading, Market Data, Debugging, Design Patterns, C++, C, Big Data, Redis, NoSQL, Web Applications, Web Services, WCF, Javascript, AJAX, MVC, SQL, Thomson Reuters Eikon, IBM Streams, Fixed Income, Equities, Derivatives
Education
University of Miami 1999 — 2001
Master's Degree
Dalian University of Technology
Bachelor's Degree
Fiserv August 2015 - Present
ARGO August 2014 - March 2015
FIS February 2011 - July 2014
FIS October 2010 - February 2011
Fidelity Information Services October 2009 - October 2010
Metavante Image Solutions July 2008 - October 2009
DecisionOne April 1996 - January 2008
Bell Atlantic Business Service Systems October 1995 - April 1996
Eicon Technology January 1995 - October 1995
General Electric Computer Service September 1987 - December 1994
Skills
Certified Novell..., Compaq, HP Printers, Dell Desktops, Hubs, Network Cards, Repeaters, IPX/SPX, Token Ring, Sniffer, OSI Model, IP Addressing, Subnetting, Bridging, Fiber Optics, Multiplexers, NAS, SAN, RAID, Novell Servers, Dell PowerEdge Servers, LAN/WAN, Gigabit Ethernet, FDDI, Fast Ethernet, NetBIOS, NAT, Network Administration, SNA, P&L Management, X.500, Power Meters, HP, Sun, Network Security, TCP/IP, X.25, IPX, Socks, CCNA, CNE, Microsoft Partner, IEEE 802.11, Corporate Communications, Issues Management, Motorola Hardware, Procomm Plus, PC Networking, PC maintenance, Active Directory
Education
Southern Methodist University 1996 — 1999
Professional
Total Technical Institute 1985 — 1987
Associate
DeVry University 1983 — 1985
Associate
Dallas County Community College 1982 — 1983
Plano Senior High School 1980 — 1982
High School Diploma
United Title Services March 2006 - Present
Fiserv 2000 - 2005
Cusa Technologies 2000 - 2005
Skills
Real Estate, Investment Properties, Staff Management, Short Sales, REO, Mortgage Lending, Residential Homes, Foreclosures, First Time Home Buyers, Selling, Relocation, Sellers, Referrals, Real Estate Transactions, FHA, HUD, Escrow, Commercial Real Estate, Real Estate Economics, Investors, Sales, VA loans, Buyers, Single Family Homes, Refinance, Buyer Representation, Real Estate Financing, Title Insurance, Rentals, Home Staging, Loans, Luxury, Property, Residential Mortgages, New Home Sales, Condos, Real Estate Development, Mortgage Banking, Listings, Property Management, Brokerage, Loan Origination, Resellers, USDA, Closings, Negotiation
Education
Dekalb Community College 1994 — 1996
Fiserv July 2003 - Present
Skills
Business Intelligence, Business Analysis, Banking, Business Process, Process Improvement, Software Development, Scrum, SDLC, Software Project..., Requirements Gathering, Visio, Integration, SharePoint, SQL
Education
Davenport University 1990 — 1992
Fiserv May 1999 - Present
BMO Nesbitt Burns September 1985 - May 1997
Skills
Project Management, Requirements Gathering, Business Analysis, Requirements Analysis, SDLC, Software Project..., Software Documentation, Unix, Business Intelligence, Vendor Management, ITIL, Databases, Process Improvement, MS Project, Functional...
Education
DePaul University
Bachelor of Arts (BA), Business Administration and Management, Project Management
Fiserv January 2014 - Present
Fiserv October 2010 - December 2013
Fiserv November 2005 - October 2010
Ajilon Consulting 2004 - 2005
Siemens Medical Solutions (formerly Shared Medical Systems) March 1983 - February 2003
Skills
CMMI, Process Development, Requirements Analysis, Documentation, Process Improvement, SDLC, Change Management, Process Engineering, Process Management, Requirements Gathering, SharePoint, Process Mapping, Gap Analysis, Business Process, Business Process..., Visio, Configuration Management, Software Implementation, Continuous Improvement, Software Documentation, Business Requirements, Quality Assurance, MS Project, User Acceptance Testing, Project Management, Software Development, Governance, Analysis, Project Planning, PMP, Requirements Management, Software Project..., Testing, Project Portfolio..., PMO, Management
Education
Delaware County Community College
Fiserv February 2011 - Present
Cashedge Inc. June 2005 - January 2011
Agilent Technologies April 2004 - June 2005
GENPACT September 2000 - April 2004
Skills
Agile Methodologies, Analytics, Business Analysis, Business Development, CRM, Customer Service, E-commerce, Finance, Management, Process Improvement, Project Management, Quality Assurance, Salesforce.com, Software Project..., Team Leadership, Vendor Management, Product Management, SDLC, SaaS
Education
Delhi University 1997 — 2000
NIIT 1997 — 2000
GNIIT, Information Technology
Mira Model School 1991 — 1997
AISSCE (CBSE)
MoneyGram International 2015 - Present
Independent 2008 - Present
ITT Technical Institute 2008 - Present
Southwest Airlines 2013 - 2015
JCPenney 2011 - 2013
Fiserv 2011 - 2012
American Airlines 2010 - 2011
Ryder 2006 - 2010
Emory University 2005 - 2006
Misys Healthcare Systems 2005 - 2005
Skills
J2EE, SOA, Technical Leadership, Healthcare Information..., Higher Education, Product Development, Weblogic, Websphere, Oracle, Web Development, XML, Design Patterns, Web Services, Cloud Computing, Mobile Applications, iPhone development, CSS, Software Engineering, Unit Testing, JUnit, Java, JavaScript, JavaBeans, Problem Solving, Technical Recruiting, Retail, Agile, SQL, Spring, Struts, Hibernate, TDD, Tomcat, Apache, Eclipse, Subversion, JDBC, DHTML, AJAX, Objective-C, Xcode, Cross-functional Team..., Business Process..., Process Improvement, E-commerce, Leadership, Enterprise Architecture, IT Management, Agile Methodologies, ATG
Education
University of North Texas 2002 — 2004
MS, Computer Science
University of North Texas 1998 — 2001
BS, Computer Science
North Central Texas College 1999 — 2000
Computer Science
Dallas County Community College 1998 — 1999
Computer Science
University of Houston 1998 — 1998
Computer Science
Apttus July 2015 - Present
Viewics, Inc. May 2015 - June 2015
Fiserv April 2012 - May 2015
Fiserv June 2011 - April 2012
CashEdge June 2008 - June 2011
CashEdge February 2005 - June 2008
Daksh eServices (IBM) December 2001 - February 2005
Savannah Infotech Private Limited September 1999 - April 2001
Skills
Project Management, Management, Product Management, CRM, Process Improvement, Client Relations Skills, Team Leadership, Cross-functional Team..., Leadership, Software Development, Strategy, BPO, Training, Service Delivery, Vendor Management, Software Project..., Troubleshooting, Quality Assurance, ITIL, SaaS, SDLC, Change Management, SQL, Customer Service, Coaching, Internet Technologies, XML, Web Services
Education
Delhi University
Bachelor's Degree, Commerce and Accounting
Fiserv January 2015 - Present
Blue Cross and Blue Shield Association February 2012 - January 2015
Sidley Austin January 2011 - February 2012
Walgreens March 2008 - January 2011
THz3, Inc June 2007 - March 2008
Aon June 2006 - October 2006
Skills
Network Security, Information Security, Disaster Recovery, Vulnerability Assessment, VMware, Vulnerability Management, Security, Computer Security, Microsoft Exchange, Windows Server, Active Directory, Virtualization, Penetration Testing, VPN, Firewalls
Education
DePaul University 2004 — 2007
Bachelor of Science, Information Assurance and Security Engineering
Ciber January 2013 - Present
Fiserv February 2011 - January 2013
Fiserv April 2007 - January 2011
AIG Technology December 2004 - April 2007
US Computing Inc May 2003 - December 2004
Skills
XML, JavaScript, Web Services, CSS, ASP.NET, ASP.NET MVC, CSSLess, JQuery, Android Development, XSLT, SOAP, SOA, WCF, Technical Leadership, Mentoring, Agile Methodologies, Microsoft SQL Server, Java Enterprise Edition, .NET, Software Development, C#, Scrum, Requirements Analysis, jQuery, Software Project..., SQL, Web Applications, SDLC
Education
University of South Carolina-Columbia 2002 — 2004
MS, Computer Software Engineering
Delhi University 1998 — 2002
BS, Information Technology
Fiserv June 2005 - Present
Snelling Personnel Services 1999 - 2005
Snelling Staffing, LLC 1999 - 2005
Skills
Financial Analysis, Forecasting, Finance, Microsoft Excel, Management, Payroll, Process Improvement, PeopleSoft, Business Analysis, Accounting, Financial Reporting, Analysis, General Ledger
Education
Dallas Baptist University 2001 — 2003
Global Payments Inc. May 2012 - Present
Global Payments Inc. October 2011 - April 2012
Fiserv November 2010 - October 2011
Global Payments Inc. April 2010 - April 2011
LexisNexis November 2005 - April 2010
ICM Corporation January 2005 - November 2005
AT&T May 1999 - October 2003
IBM Global Services May 1993 - May 1999
Equifax 1979 - 1993
Skills
Project Portfolio..., Program Management, Project Management, Leadership, PMO, IT Management, ITIL, Management, Information Technology, PMP, Infrastructure, Data Center, Disaster Recovery, SDLC, Enterprise Software, Vendor Management, Business Continuity, Integration, CRM, IT Strategy, VMware, Telecommunications, Software Documentation, Enterprise Architecture, Software Development, IT Operations, Cloud Computing, Visio, Business Strategy
Education
Oglethorpe University 1983 — 1984
Business Courses/Continuing Ed
Dekalb Community College 1977 — 1978
Basic Nursing Services
Fiserv June 2010 - Present
Fisesrv July 2005 - July 2010
Carreker Corporation 2005 - 2007
Snelling and Snelling 1999 - 2005
Snelling Staffing 1999 - 2005
Snelling Staffing Services 1999 - 2003
Stone Bennett Corporation March 1998 - February 1999
Stone Bennett 1997 - 1998
Stone Bennett Corporation 1997 - 1998
JCPenney Business Services January 1991 - March 1995
Skills
PeopleSoft, Financial Analysis, General Ledger, Mergers & Acquisitions, Payroll, Forecasting, Process Improvement, Financial Modeling, Microsoft Excel, Finance, Accounting, Account Reconciliation, Analysis, Financial Reporting, Variance Analysis, Cash Management, Accounts Receivable, Business Analysis, Revenue Recognition, Auditing, Accounts Payable, SEC filings, Cost Accounting, Business Process..., Banking, Budgets, Risk Management, Treasury Management, Financial Services, Financial Statements, Executive Management, Cash Flow, SAP
Education
Dallas Baptist University 2008 — 2013
Masters of Business Administration, Finance, 3.69
Dallas Baptist University 2001 — 2003
Bachelor of Arts & Sciences, Accounting
SOS Sales Help February 2009 - Present
Strategic Print Solutions February 2006 - March 2008
Riverdeep 2004 - 2006
Fiserv 1997 - 2004
Fiserv Insurance Solutions 1997 - 2004
Skills
Marketing, Customer Service, Account Management, Salesforce.com, Sales Process, Solution Selling, New Business Development, Business Development, Sales Management, Sales, Selling, CRM, B2B, Direct Sales
Education
De Anza College 1982 — 1983
Business
Fiserv July 2011 - Present
MB Financial Bank April 2008 - July 2011
Skills
SQL 2005, SQL2008R2,..., Project Management, Process Improvement, Banking, Strategic Planning, Risk Management, Team Leadership, Financial Analysis, Account Management, Microsoft Office, Customer Service, Team Building, Business Development, Microsoft Excel, Sales, Negotiation, Business Strategy, New Business Development, Marketing, Operations Management, Budgets
Education
Keller Graduate School of Management of DeVry University 2006 — 2009
Master's of Accounting and Finance, Accounting and Finance
DePaul University 1998 — 2002
Bachelor of Commerce (B.Com.), Accounting and Finance
Skyway Electric and Solar August 2014 - Present
ARC Document Solutions September 2012 - August 2014
Fiserv August 2010 - January 2012
Natixis Gobal Asset Management June 2004 - February 2010
Natixis Global Associates June 2004 - August 2008
Wells Fargo Bank December 2001 - May 2004
Skills
Asset Managment, Portfolio Management, Business Analysis, Equities, Investments, Asset Management, Financial Services, Microsoft Office, Process Improvement, Leadership
Education
De Anza College 1992 — 1996
Fiserv July 2012 - Present
Fiserv July 2008 - July 2012
AT & T 2003 - 2008
Skills
Business Analysis, Vendor Management, Project Management, Provisioning, Telecommunications, Direct Sales
Education
Delgado Community College
Fiserv July 2010 - Present
Fiserv January 2000 - July 2010
Bank of America July 1982 - April 1999
Skills
Business Analysis, Business Process..., Requirements Analysis, Process Improvement, Banking, Vendor Management, Software Project..., SDLC, Product Management, Program Management, Cross-functional Team..., Change Management, PMP, Business Development, Project Management, Risk Management, PMO, Requirements Gathering, Business Intelligence, Integration, Disaster Recovery, Business Process, MS Project, Team Leadership, Outsourcing, CRM, Project Portfolio..., IT Management, Enterprise Software, SaaS, Business Requirements, Strategy, Visio, Analysis, Professional Services, ITIL, Project Delivery, IT Strategy, ERP, Resource Management, Management, Software Documentation
Education
DePaul University 1978 — 1982
Bachelor of Science in Commerce, Finance
Heartland Payment Systems January 2015 - Present
Heartland Payment Systems February 2011 - January 2015
Fiserv October 2006 - February 2011
Genpass Technologies (US Bank/Elan Financial Services) 2003 - 2006
Commerce Bank 2001 - 2003
ACS 1992 - 1999
Skills
Transaction Processing, Banking, Debit Cards, Mainframe, Payments, SQL Server, Credit Card Processing, Microsoft SQL Server, Business Analysis, SDLC, Credit Cards, SQL, POS, Unix, Call Centers, AGILE, Cards, ISO8583, Agile Methodologies, ATMs, User Acceptance Testing, Troubleshooting, Payment Card Processing, PCI DSS, Management, ATM networks, Quality Assurance, Electronic Payments, Technical Support, Networking, Vendor Management, Base24, Testing, Disaster Recovery, Data Center, Payment Systems, Process Improvement, Integration, Electronic Funds..., EMV, Payment Gateways
Education
Dallas County Community College 2005 — 2005
CCNA
Fiserv July 2012 - Present
Cash Mgmt Solutions October 2003 - July 2012
J&B Software June 2000 - June 2003
Unisys Corporation March 1974 - May 2000
Skills
Account Management, Business Analysis, CRM, Direct Sales, Enterprise Software, Solution Selling, Salesforce.com, Business Development, Sales
Education
DePaul University 1975 — 1978
MBA, Marketing
Saint Mary's University of Minnesota 1969 — 1973
BA, Business and Psychology
Fiserv January 2012 - Present
Wipro Ltd December 2005 - December 2011
Charles Schwab December 2005 - October 2008
Indymac Bank January 2005 - December 2005
Banco de Chile December 2000 - January 2005
Ford Motor Company 1997 - 1999
Skills
Business Development
Education
Indian Insititute of Information technology 1999 — 2000
MBA-IT, Information technology
Delhi College of Engineering 1993 — 1997
B.E., Mechanical
Indian Institute of Management, Ahmedabad
Management Development Program, Supply Chain Mgmt
Fiserv Operations OfficerNorthern TrustFebruary 1990 - September 2002
Education
DePaul University 1997 — 2001
Accounting / Management
Legal Aid of NorthWest Texas June 2013 - Present
Best Buy January 2000 - Present
Jimenz Law Firm January 2014 - March 2014
The Law Offices of Tim O'Hare October 2013 - January 2014
Consolidated Data Services April 2013 - May 2013
Fiserv September 2012 - November 2012
PFSweb May 2012 - September 2012
PepsiCo August 2010 - June 2011
Jack Henry & Associates August 2009 - August 2010
Bank of America October 2008 - December 2008
Skills
Paralegal, Research, Researcher, Communication, Volunteer service, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Investigate, Organize, Computer Databases, Write Reports, Correspondence, Proofread, Review Information, Analyze, Investigative Techniques, Troubleshooting, Software Documentation, VMware, Windows Server, Disaster Recovery, Networking, Databases, Servers, Team Leadership, Analysis, Software Installation, Unix, Change Management, XP, Business Analysis, Windows, Active Directory, SQL, Training, ITIL, Computer Hardware, HP, BMC Remedy, Process Improvement, Operations Management, Data Center, Inventory Management, System Administration, Management, Time Management, Legal Writing
Education
University of North Texas 2013 — 2013
Paralegal Certification program, Paralegal
Dallas County Community College 2010 — 2013
College Prep, Technology
Alan Hancock Jr College 1976 — 1979
AA, College Prep
Ernest Righetti High 1972 — 1976
High School, College Prep
Fiserv March 2014 - Present
Fiserv December 2006 - March 2014
eFunds 2002 - 2006
i2 Technologies 2001 - 2002
PwC Consulting 1986 - 1993
Skills
Vendor Management
Education
Indiana University Bloomington 1984 — 1986
MBA, IT, Finance
Delhi University 1975 — 1978
B. Comm, Business
SilkRoad March 2014 - Present
SilkRoad technology January 2012 - March 2014
Winston Brands, Inc. 2002 - January 2012
ETA/Cuisenaire 1998 - 2002
Candle Corporation 1998 - 1998
Fiserv 1997 - 1998
Sodexho 1993 - 1997
Skills
Business Analysis, Project Management, Resource Management, SQL, Business Intelligence, Microsoft SQL Server, Visio, E-commerce, Vendor Management, Databases, Data Warehousing, Requirements Analysis, SDLC, HTML, Software Development, ERP, DB2, Process Improvement, Management, SharePoint, .NET, Access, Database Design, Programming, Systems Analysis, Integration, Testing, Analysis, Leadership, SOA, Cross-functional Team..., IIS, Agile Methodologies, C#, Web Services, Enterprise Architecture, Solution Architecture, Software Project..., Cloud Computing, ASP.NET, VB.NET, IT Strategy
Education
DePaul University 1998 — 2000
Information Systems
University of Illinois at Chicago 1990 — 1992
B.S, Marketing
Fiserv Lead Software Application DeveloperFiserv Lending SolutionsJanuary 2012 - Present
Fiserv Automotive Solutions July 1999 - Present
Communications Test Design, Inc. November 1997 - June 1999
Skills
WCF, C#, Microsoft SQL Server, .NET, Visual Basic, Object Oriented Design, SQL, Business Analysis, Software Development
Education
Penn State University 1997 — 1997
Certificate in C/C++, C and C++ on Unix platform
Delaware Valley University 1991 — 1995
Bachelors of Science, Business Administration/Accounting
Eastern Africa Diaspora Business Council (EADBC) May 2015 - Present
Kaptea Inc. A subsidiary of Kapchebet Tea Factory Ltd. March 2011 - Present
Thunderbird School of Global Management August 2012 - December 2014
NBMBAA 2013 2013 - 2013
Fiserv September 2010 - August 2012
Fairwinds Credit Union January 2007 - September 2010
HD Supply January 2004 - January 2007
AT&T Wireless January 2002 - January 2004
Skills
Management Consulting, Management, Strategy, Leadership, Entrepreneurship, Financial Analysis, Banking, Business Planning, International Business, Process Improvement, Financial Modeling, Business Development, Forecasting, Variance Analysis, Financial Reporting, Accounting, Accounts Receivable, Private Sector..., Marketing Strategy, Budgets, Private Equity, Investment Management, Customer Service, Accounts Payable, Payroll, Account Reconciliation, Project Management, Business Strategy, Program Management, Finance, Analysis, Strategic Planning
Education
Thunderbird School of Global Management 2012 — 2014
MBA Global Management '14 Masters in Global Affairs Management MA-GAM '13, Global Business Development, Global Finance, Global Entrepreneurship
University of Central Florida 2006 — 2008
Bachelor of Science (B.Sc.), Business Administration, Finance 2008
Daytona State College
Associate's Degree, Business/Commerce, General
MiCloudServices September 2014 - Present
JPMorgan Chase October 2012 - September 2014
Hewlett-Packard August 2011 - October 2012
Fiserv December 2009 - September 2011
Checkfree / Fiserv January 2004 - December 2009
Caremark Specialty Pharmacy 2001 - 2004
Superior Consultant, Inc. May 2000 - January 2001
Medcentrix, Inc. / Ingalls Hospital September 1996 - May 2000
Skills
Disaster Recovery, ITIL, IT Operations, Unix, Databases, Data Center, PMO, Web Applications, Operating Systems, Storage, Business Analysis, SDLC, Information Technology, Incident Management, Change Management, IT Management, Enterprise Architecture, Vendor Management, SQL, Integration, Microsoft SQL Server, Linux, Software Project..., Cloud Computing, Leadership, Infrastructure, Technical Support, Agile Methodologies, Cloud Computing IaaS, Cloud Storage, System Administration, Business Process, IT Strategy, IT Service Management, Cluster, Management, Project Management, Requirements Analysis, Process Improvement, Networking, Microsoft Office, Visio, Data Center Migration, Leadership Development, Staff Development, Business Strategy, Strategic Planning, Team Leadership, IT Solutions
Education
DePaul University 2014 — 2016
Master of Science (MS), Business - Information Technology
Micro Train 2015 — 2015
PMP Certification training
Micro Train 2015 — 2015
CCNA Certification training
DePaul University 2011 — 2014
BA - Computing, Information Systems
Micro Train
Fiserv June 2009 - Present
Fiserv May 2008 - June 2009
Fiserv August 2001 - May 2008
Skills
Visio, Microsoft Office, SharePoint, Access, Business Analysis, Lotus Notes, Policy, Process Improvement, Program Management, Software Documentation, Team Building, Vendor Management, Administrative..., Project Management, SDLC, Management, Leadership, Administrative...
Education
DePaul University
TransCentra October 2013 - December 2014
Fiserv October 2008 - October 2013
HSBC 1986 - 2007
Skills
Credit Cards, CRM, Financial Services, Relationship Management, Banking, Payments, Vendor Management, Process Improvement, Risk Management, Business Analysis, Analytics, Call Centers, Payment Card Processing, SDLC, Loans, Mobile Payments, Executive Management, Financial Risk, Outsourcing, Credit, Cards, Product Management, Strategic Partnerships, Strategy, ACH, Portfolio Management
Education
DePaul University 1982 — 1983
Business Administration and Management, General
Infosys October 2012 - February 2015
Accenture April 2008 - June 2012
Centrifocus April 2007 - December 2007
Monster Baseball LLC July 2003 - January 2007
Fiserv June 2005 - March 2006
AT&T/BellSouth April 2000 - March 2002
Bank of America November 1997 - February 2000
American Association of Railroads September 1993 - October 1997
United States Gypsum January 1990 - July 1993
Helene Curtis February 1985 - October 1989
Skills
XML, JDBC, JSP, Hibernate, Ant, DB2, Java Enterprise Edition, SQL, Software Development, Oracle, Databases, Spring Framework
Education
Southern Polytechnic State University 2007 — 2008
Information Technology
DePaul University 1981 — 1982
Information Technology
Triton-College 1980 — 1981
AAS, Information Science
The Ohio State University 1973 — 1978
BS Business Administration, Marketing, Information Science
SPAWAR Atlantic July 2013 - Present
US Department of Homeland Security May 2012 - August 2012
Dakota State University September 2009 - September 2011
Fiserv May 2009 - August 2009
Fiserv May 2008 - August 2008
Skills
C++, Python, Hardware
Education
Dakota State University 2007 — 2011
Bachelor of Science (B.S.), Computer Science, Mathematics
Fiserv Output Solutions March 2013 - Present
Fiserv June 2010 - February 2013
Dell Perot Systems July 2005 - June 2010
Skills
WCF, Microsoft SQL Server, XML, Agile Methodologies, Software Project..., Ado.Net, Web Services, Software Development, SDLC, ASP.NET, .NET, Requirements Analysis, ADO.NET
Education
Guru Gobind Singh Indraprastha University 2002 — 2005
MCA, Computer science, software engg
Delhi University 1999 — 2002
BSc, Mathematics
Fiserv August 2013 - Present
Symantec Inc May 2012 - August 2013
Symantec October 2011 - May 2012
Yahoo Inc, Santa Clara, California May 2010 - October 2011
Brocade May 2008 - April 2010
USAA November 2007 - April 2008
USAA February 2007 - October 2007
Apple Inc. February 2006 - January 2007
Wipro Technologies 2004 - 2007
Wipro Technologies 2004 - 2007
Skills
JSP, Spring, Java Enterprise Edition, Hibernate, Tomcat
Education
Delhi University 1998 — 2001
DOEACC NEW DELHI
Master of Computer Applications (M.C.A.)
Canon Business Process Services, Inc. August 2010 - Present
Bellingham DPW July 2004 - Present
Fiserv October 2002 - July 2009
Putnam Investments/Personix 2002 - 2009
Skills
Software Documentation, PowerPoint, Troubleshooting, Process Improvement, Vendor Management, Call Centers, Business Analysis, Microsoft Excel, Program Management
Education
Dean College
AS, Business
DBS October 2012 - Present
PaySchools.com October 2010 - Present
fiserv June 2006 - July 2007
Skills
Java, SQL, C#, C++, JavaScript, Software Development, XML, C, Microsoft SQL Server, .NET, HTML, ASP.NET
Education
Iowa State University 2007 — 2010
Bachelor of Science (B.S.), Computer Science
Des Moines Area Community College 2006 — 2007
Southeast Technical Institute 2004 — 2006
Associate of Science (A.S.), Computer Programming
Fiserv March 2011 - Present
Fiserv November 2006 - March 2011
Fiserv July 1998 - October 2006
First Bank 1997 - 1998
First Bank of Red Oak 1995 - 1997
Carroll County State Bank 1989 - 1995
Skills
Vendor Management, Business Analysis, Product Management, Account Management, Solution Selling, Process Improvement, Project Management, Data Center, Business Intelligence, Networking, Requirements Analysis
Education
Des Moines Area Community College 1998 — 2001
Web Design, JAVA for the web, HTML and advanced HTML
Drake University 1981 — 1984
Accounting/Marketing
Fiserv December 2010 - Present
Spader Business Management January 2001 - December 2010
Spader Business Management 1995 - December 2000
Skills
Testing, Software Project..., Quality Assurance, Process Improvement, Unix, Software Development, Project Management, SharePoint, Microsoft SQL Server, Integration, Business Analysis, Windows, Java, Troubleshooting, Team Building, Program Management, Customer Service
Education
Dakota State University 1991 — 1995
BBA, Business Administration
White Lake
Wells Fargo March 2014 - Present
Superlative Technologies November 2012 - June 2013
Frost Bank November 2010 - November 2012
Fiserv June 2006 - May 2010
Sencore May 2005 - August 2005
Skills
SQL, Microsoft SQL Server, Software Engineering
Education
Dakota State University 2002 — 2006
BS, Computer Science
Fiserv May 2007 - March 2014
Research Design Partners, Inc. February 2006 - September 2006
PFPC May 1993 - February 2001
Skills
Client Relations, Process Improvement, Project Management, Adaptive Leadership of..., Business Analysis, Requirements Analysis, SDLC, Advanced Analytic and..., Sales and Marketing, Microsoft Office, Visio, User Acceptance Testing, Requirements Gathering
Education
Delaware County Community College
Associate of Science (A.S.), Business Administration and Management, General
Widener University
Coursework towards bachelor's degree, Computer and Information Sciences, General
Fiserv May 2008 - Present
Heartland Consumers Power District September 2007 - February 2008
Logic Lizard December 2006 - February 2008
Skills
Web Services, Web Development, Software Development, Requirements Analysis, SDLC, HTML, JavaScript, jQuery, PHP, Python, CSS, SQL, Java, Unix, Linux, SOA, Oracle, XML, MySQL, .NET, C#, ASP.NET, Microsoft SQL Server
Education
Dakota State University 2004 — 2008
Bachelor of Science (BS), Computer and Network Security
Mitchell High School 2000 — 2004
Fiserv April 2012 - Present
Fiserv December 2008 - April 2012
CheckFree Corporation May 1999 - December 2008
Interactive Business Systems, Inc. May 1998 - May 1999
HBO & Compay now McKESSON June 1990 - May 1998
HBO & Company February 1987 - June 1990
Transus July 1984 - February 1987
TransUSA Careers September 1982 - July 1984
Skills
TCP/IP, Servers, FTP, Routers, Disaster Recovery, Cisco Technologies, Unix, IBM Mainframe, VTAM, VLAN, CICS, IPSec, Switches
Education
Dekalb Technical College
Data Processing Technology
other
Fiserv April 2000 - Present
Bank of America May 1996 - March 1998
Bank of America February 1991 - February 1994
Skills
Requirements Analysis, Requirements Gathering, Microsoft Word, Microsoft Excel
Education
Daytona State College
Associate of Arts (A.A.), Business Administration and Management, General
Fiserv May 1995 - Present
Education
De La Salle University 1986 — 1990
BS, Industrial Management Engineering
Chico's FAS Inc. April 2009 - February 2015
Atos Origin 2004 - 2009
Entergy 2006 - 2006
Fiserv 2003 - 2004
Astar Government Technologies 2001 - 2002
Office Depot Technologies 2001 - 2001
Voxeo 2000 - 2000
American Express Technologies 2000 - 2000
Avio 1999 - 2000
Fiserv 1998 - 1999
Skills
Microsoft SQL Server, Java, JSP, Eclipse, XML, Business Objects, Apache, Tomcat, JavaScript, C#, Ant, VB.NET, HTML 5, IIS, JSON, T-SQL, Linux, UML, Python, VBScript, jQuery, Git, Oracle SQL, AutoCAD, PTC, C++, VBA, Oracle Pro*C, Objective-C, ActionScript, Data Analysis, MVC Architecture, Arduino, Tortoise SVN, JSTL, ArcGIS, DB2, JDBC, LINQ, OpenGL, VoIP, Windchill, ORM, TCP/IP, Responsive Web Design, OpenLDAP, WPF, SSRS, Swift, Entity Framework
Education
Hillsborough Community College 1996 — 1998
Computer Science, 4.0
Albany Paralegal Institute 1992 — 1993
Paralegal Certification, Law, 4.0
Daytona Beach Community College 1982 — 1983
Astrophysics, 4.0
Eckerd College 2002 — 2005
Creative Writing\Screenwriting, 4.0
Stony Brook University 1983 — 1986
Liberal Arts
QTS Realty Trust February 2015 - Present
AirWatch by VMware March 2013 - February 2015
NASCO July 2011 - March 2013
Fiserv November 2010 - July 2011
Thomas Nelson Community College September 2005 - May 2008
Skills
Cisco Technologies, Computer Security, Network Security, Network Administration, Penetration Testing, Troubleshooting, Network Engineering, Information Security, VPN, Disaster Recovery, Scripting, Cisco Security, Vulnerability Assessment, Cisco Switches, Cisco Routers, Cisco ASA Firewalls, F5 BigIP, A10 vThunder, Security Engineering, Cisco ACS, SolarWinds NPM, SolarWinds NTA, SolarWinds IP Manager, TACACS+, Cloud Computing, IPv6, Kali Linux, VMware vCloud Director, VMWare vCloud Air, System Deployment, Technical Support, MPLS, MPLS VPN, 6VPE, Cisco IOS, Cisco Nexus, Firewalls, Switches
Education
DePaul University 2011 — 2015
Master of Science (MS), Computer, Information and Network Security
Saint Leo University 2006 — 2010
Bachelor of Science (BS), Information Systems/Information Security Minor
Fiserv January 2013 - Present
Iowa State University August 2011 - Present
Tavern June 2005 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Teamwork, Public Speaking, English, Matlab, Windows, Team Leadership, SPSS, JMP
Education
Iowa State University 2010 — 2013
Bachelor of Science (B.S.), Psychology
Des Moines Area Community College 2007 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Windows Server and Active Directory 2008 March 2012 - Present
Fiserv 2011 - 2015
IBM June 2005 - March 2012
AmerisourceBergen January 2002 - January 2005
AmerisourceBergen January 1999 - January 2002
Wallace Roberts & Todd, LLC January 1993 - January 1999
Wallace Roberts & Todd, LLC January 1988 - January 1993
Skills
Active Directory..., Microsoft Active..., Microsoft Windows..., Microsoft DNS, DHCP,..., Microsoft Clustering, Microsoft IIS 5.0 & 6.0, IBM System X..., HP HP Proliant..., Dell Server Hardware, Server Monitoring, Vmware vSphere 4.1, Microsoft Exchange 2000..., Veritas Backup Exec...., Veritas Storage Central, Symantec Norton..., Microsoft Office Suite, Symantec Ghost..., Patch Management, Windows Server, vSphere, Microsoft Cluster, Active Directory, DHCP, DNS, Dell PowerEdge Servers, Disaster Recovery, Microsoft Exchange, XP, VMware, Networking, Troubleshooting, Program Management, Microsoft Office, Backup Exec, Group Policy, Data Center, Security, VMware ESX, Servers, Hardware, Cluster
Education
Delaware County Community College
Associates, Computer Science Degree
New Horizons, Executrain, Peirce Jr. College
Fiserv July 2007 - Present
Fiserv September 2001 - July 2007
Northern Trust Corporation July 1998 - August 2001
Northern Trust Corporation June 1994 - June 1998
Education
DePaul University 1987 — 1991
Bachelor of Science (B.S.), Business Administration and Management, General
Doug Justice Carpentry March 2014 - Present
EMR construction November 2012 - Present
Blackthorn Marketing June 2013 - November 2013
Pace Construction Co. April 2012 - November 2012
Fiserv May 2010 - April 2012
Taylor Morley homes June 2000 - October 2007
Skills
Customer Service, Team Leadership, Budgets, Microsoft Office, Marketing Strategy, Account Management, Construction, Project Estimation, Training, Process Improvement, Microsoft Excel, Project Planning, Contract Management, Contract Negotiation
Education
Lindenwood University 2008 — 2014
"BS", Business Administration and Management, General
Danville Area Community College 1999 — 2001
Fiserv October 2013 - Present
Northwest Home Care, Inc. October 2012 - August 2013
GC Services April 2011 - October 2012
Self Employed Equities & Currencies Trader January 2007 - April 2011
United States Marine Corps July 2002 - July 2006
Skills
Time Management, Analysis, Business Process, Leadership, Functional Requirements, SDLC, Wireframes, Microsoft Excel, Use Case Analysis, Visio, Business Requirements, CRM, Risk Management, Software Documentation, Business Analysis, Requirements Analysis, Project Management, Management, Microsoft Office, Testing
Education
Elmhurst College 2011 — 2012
Managerial Communications, B.A., Organizational Leadership, Summa Cum Laude
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (M.B.A.), Leadership and Change Management
Fiserv Lead Business AnalystFiserv1995 - Present
MPCT Solutions 1995 - 1995
Dollar Bank, FSB 1986 - 1994
Skills
Requirements Gathering, SDLC, Requirements Analysis, Business Analysis, Analysis, Leadership, Integration, Strategy, Vendor Management, Financial Services, Business Process, Business Intelligence
Education
Denison University
Bachelor of Arts in Economics and Psychology
Southeast Polk and Des Moines School Districts September 2008 - Present
Fiserv September 2000 - September 2005
Daydreams July 1997 - June 2000
Education
Grand View College 2005 — 2008
Bachelor's degree, Art Teacher Education
Des Moines Area Community College
Fiserv 2000 - 2014
Users Incorporated November 1985 - 2000
West Chester Honda 1982 - 1983
The Parts Bin 1981 - 1982
Clews Saab Service 1977 - 1981
Clews Saab Service 1975 - 1977
Skills
Customer Service, Team Building, Access, Microsoft Excel, Microsoft Office, Business Analysis, Microsoft Word, Software Documentation, Quality Assurance, Process Improvement, Visio
Education
Automotive Training Center, Exton, PA 1974 — 1975
General Mechanics Degree, Automotive Repair, Graduated
Manhattanville College Summer School 1973 — 1973
College Physics 1 & 2, Passed
NYU Night School 1972 — 1972
Hinduism; Blues, the Sound of Protest
Dartmouth College 1968 — 1970
none, Liberal Arts
Rye High School 1964 — 1968
Fiserv April 2011 - February 2015
Fiserv May 2010 - April 2011
AT&T May 2006 - December 2009
Volt January 2006 - May 2006
BearingPoint March 2005 - December 2005
Skills
Technical Support, Troubleshooting, Root Cause Analysis, ITIL Certified, CommVault, Active Directory, Employee Training, Windows 7, TCP/IP, Networking, Remote Desktop, BMC Remedy, Windows XP Pro, Vantive, Call Centers, Customer Service, Microsoft Office 2007, SQL, Office 2010, Change Management, Technical Documentation, POS, Process Improvement, Knowledge Management, ITIL, Vendor Management, Software Documentation, IT Operations
Education
Dekalb Technical College
Associate's degree, Computer and Information Sciences, General
Fiserv May 2008 - Present
Fiserv April 2000 - May 2008
Skills
Active Directory, Windows Server, Networking, VMware, Disaster Recovery, Servers, Network Administration, DNS, Virtualization
Education
Dakota State University 1992 — 1996
Bachelor's degree, Information Technology