Fiserv Company
Industry: Company
DescriptionFiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers. In October 2015, American Banker and BAI ranked the company third by revenue among technology providers to U.S. banks. Headquarters: Brookfield, Wisconsin, United States CEO: Jeffery W Yabuki Number of employees: 23,000 (April 2017) Subsidiaries: Fiserv Solutions, Inc, Open Solutions, Monitise,
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Fiserv Employees
Fiserv January 2011 - Present
IRS - Washington, DC January 2009 - November 2010
Bellevue Capital December 2007 - January 2009
Greater Kansas City Community Foundation January 2006 - January 2009
Great Plains Energy 2000 - 2008
H&R Block, Inc. September 1998 - December 2007
H&R Block Bank 2006 - 2007
RSM McGladrey Inc. 2000 - 2007
H&R Block Financial Advisors 2000 - 2007
Option One Mortgage Corporation 1998 - 2007
Education
Drake University 1999 — 2000
BS, Finance and Accounting
The University of Chicago - Booth School of Business 1984 — 1986
MBA, Finance/Economics
Coverdell March 2015 - Present
Enova International May 2014 - March 2015
Enova International September 2012 - May 2014
Fiserv April 2011 - June 2012
Comcast November 2008 - September 2010
JPMorgan Chase August 2006 - November 2008
JPMorgan Chase January 2006 - August 2006
JPMorgan Chase September 2004 - January 2006
Sam's Club September 2001 - January 2004
Skills
Call Centers, Leadership, Process Improvement, Management, Operations Management, Training, Recruiting, Customer Service, Team Building, Employee Engagement, Performance Management, Human Resources, Behavior Management, Motivation, Motivated self-starter, Highly motivated..., High Performance Teams, Employee Relations, Banking, Risk Management, Finance, Strategic Planning, Interviewing Skills, 360 Feedback, Drive Results, Coaching, Holding employees..., Employee Management, Forecasting, Top Talent Retention, Accounts Receivable, Workforce Optimization, Customer Retention, Team Leadership, Time Management, Interviews, Workforce Management, Linux, Genesys, Cisco Phone System, Linux Desktop, Online Lending, Sales, Project Management, Cross-functional Team..., Analytics, Troubleshooting, Customer Satisfaction, Vendor Management, Six Sigma
Education
DeVry University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Thornwood High School 2000 — 2004
High School Diploma, Business Administration and Management, General
Jonas Fitness, Inc. January 2014 - Present
Fiserv May 2011 - December 2013
JP MORGAN CHASE & CO August 2009 - May 2011
JP MORGAN CHASE & CO August 2005 - August 2009
United Midwest Savings Bank October 2002 - August 2005
Skills
Integration, SharePoint, Technical Support, Security, Troubleshooting, SDLC, Windows, Visio, Management, Active Directory, IT Operations, Software Development, Servers, Business Analysis, ITIL, Incident Management, Windows Server, Change Management, IT Service Management, Network Administration, IT Management, SQL, Software Project..., System Administration, Business Intelligence, Enterprise Architecture, Vendor Management, IT Strategy, C#, T-SQL, T-SQL Stored Procedures, JavaScript, ASP.NET MVC, Software Architecture, Software Engineering, Database Design, Computer Software..., Team Leadership, Cross-functional Team..., International Team...
Education
Penn State University 2013 — 2015
Master of Software Engineering, Computer Software Engineering
DeVry University 2006 — 2009
Bachelor of Science (B.S.), Computer Information Systems/Systems Analysis and Integration
BD October 2013 - Present
Fiserv October 2001 - September 2013
Skills
Financial System..., Financial Software..., Project Management, Systems Analysis, Software Development, Microsoft Office, Microsoft SQL Server, Customer Support, Financial Reporting, Project Coordination, Software Project..., Teamwork, Data Analysis, Customer Service, SharePoint, SQL, Visual Studio, Cisco VPN, VMware vSphere, COBOL, JCL, CICS, IBM AS/400, VB.NET, Unisys Mainframe, Windows, Windows Server
Education
Doane College 2004 — 2005
Bachelor's degree, Business Management, 3.81
Southeast Community College 2000 — 2001
Associate of Science (A.S.), Computer Programming, 3.5
Fiserv February 2007 - Present
Skills
Cognos, SQL Server, Business Intelligence, Microsoft Office, Customer Relations, Banking, Vendor Relations, Product Management, Microsoft SQL Server, Business Analysis, Cognos ReportNet, Customer Service, Management, Leadership, Vendor Management, SDLC, Data Center, Project Management
Education
Doane College-Lincoln Grand Island and Master 2010 — 2012
Bachelor's degree, Management Information Systems, General
University of Nebraska-Lincoln 1984 — 1986
Fiserv November 2013 - Present
Veolia Environmental Services North America Corp. December 2012 - August 2013
ManpowerGroup April 2011 - November 2012
Right Management March 2009 - March 2011
Veolia Environmental Services North America January 2007 - February 2009
Veolia Environmental Services North America November 2000 - February 2009
S.C. Johnson & Son Inc. January 1997 - November 2000
Arthur Andersen LLP July 1989 - December 1996
Skills
Mergers & Acquisitions, Executive Management, Global Management, Change Management, Shareholder Value, Revenue Growth, Cash Flow, Acquisition Integration, Purchasing Strategy, Information Technology, Strategic Planning, Financial Reporting, Financial Analysis, Internal Audit, Restructuring, Working Capital..., Forecasting, International Business, Business Process..., Budgets, Internal Controls, Payroll, Team Building, PeopleSoft, Strategy, Talent Management, Due Diligence, Risk Management, Project Planning, Business Planning, Management Consulting, Sarbanes-Oxley Act, Financial Management, Cost Reduction, P&L Management, Financial Risk, Cost Management, Accounting, Valuation, Financial Modeling, Business Strategy, CPA, Corporate Finance, Governance, Asset Management, Consulting, Professional Services
Education
University of Wisconsin-Milwaukee 2000 — 2004
Master of Business Administration (M.B.A.)
Drake University 1985 — 1989
BSBA
Fiserv July 2011 - Present
HP December 2008 - July 2011
Electronic Data Systems July 1994 - November 2008
Electronic Data Systems, an HP Company 1994 - November 2008
EDS 1994 - 1996
Skills
Java, C#, .NET, Finance, Apparel, Credit Unions, Requirements Analysis, SharePoint, SOA, ITIL, Business Intelligence, Software Development, SQL, Unix, XML, Web Services, Software Project..., Oracle, SDLC
Education
Dordt College 1990 — 1994
BA, Computer Science
Dordt College 1990 — 1994
Computer Science
Beehive Industries January 2015 - Present
Waterview Design June 2009 - Present
Healthcare Data Solutions (HDS) January 2014 - January 2015
Nelnet Business Solutions March 2013 - January 2014
Doane College November 2005 - March 2013
Fiserv June 2004 - November 2005
Skills
Public Speaking, Strategic Planning, Microsoft Excel, Team Building, Social Media, Project Management, Microsoft Word, PowerPoint, Research, HTML, Team Leadership, Leadership Development, Web Development, Microsoft SQL Server, Leadership, Teaching, Management, Fundraising
Education
Doane College 2000 — 2004
Bachelor of Science, Honors Information Systems
Fiserv August 2012 - Present
US Navy May 2008 - May 2012
Z Technologies March 2007 - April 2008
Skills
Microsoft SQL Server, VMware, Requirements Analysis, SQL, Virtualization, Agile Methodologies, Windows Server, Disaster Recovery, Integration, Active Directory, XML, Software Development, Data Center, Security+, Security, Microsoft Exchange, Operating Systems, Troubleshooting, TCP/IP, System Administration, IIS, Network Administration, Servers, DHCP, Network Security, SharePoint, VMware ESX, DNS, ITIL, System Deployment, Technical Support, Routers, Computer Hardware, Citrix, IT Operations, Hardware, Firewalls, Group Policy, Switches, vSphere, Hyper-V, Cisco Routers, IT Management, Red Hat Linux, SAN, Networking, HP, Powershell, CompTIA, Storage Area Networks
Education
DeVry University-Texas 2003 — 2007
Bachelor of Science (B.S.), Computer Engineering Technology/Technician
Fiserv October 2013 - Present
Fiserv September 2010 - Present
Abbott Products Inc. (formerly, Solvay Pharmaceuticals, Inc.) February 2007 - September 2010
Solvay Pharmaceuticals October 2003 - February 2007
UPS May 2002 - October 2003
Skills
Strategic Sourcing, Change Management, Process Improvement, Vendor Management, Negotiation, Contract Management, Project Management, Risk Management, Cost Savings Strategies, Cross-functional Team..., Procurement, Contract Negotiation, Sourcing, Purchasing, Business Process..., Outsourcing, SAP
Education
Keller Graduate School of Management
MBA
DeVry University
Bachelor
University of Toledo
Bachelor of Arts
Daughters of Charity Health System March 2015 - Present
Amazon August 2014 - Present
Samsung Electronics Media Solutions Center America June 2014 - September 2014
FNTI October 2013 - April 2014
MXI Corporation, Xocai Healthy Chocolate March 2013 - August 2013
Fry's Electronics May 2011 - December 2011
Google April 2011 - May 2011
Google January 2010 - May 2010
HealthyPets, Inc. February 2009 - August 2009
Fiserv March 2007 - May 2008
Skills
Data Entry, Customer Service, Microsoft Excel, Time Management, Microsoft Word, PowerPoint, Microsoft Office, Banking
Education
DeVry University 2011 — 2014
Bachelor of Science (B.S.), Technical Management with a Specialization in Small Business and Entrepreneurship
Heald College-San Jose 2001 — 2003
Associate of Arts (A.A.), Computer Business Administration
Irvington High School
Eakes Office Solutions July 2012 - Present
Fiserv June 2004 - September 2012
Transfiguration, Inc July 2000 - June 2004
Skills
Project Management, Account Management, Forecasting, Solution Selling, Customer Service, Team Building, Analysis, Strategic Planning, Disaster Recovery, Sales, New Business Development, Finance, Budgets, Customer Satisfaction
Education
Doane College 2006 — 2008
Bachelor of Arts, Business Administration
PCBB (aka Pacific Coast Bankers' Bank) March 2014 - Present
PCBB (aka Pacific Coast Bankers' Bank) April 2012 - Present
US Coast Guard Auxiliary 2008 - Present
Boy Scout Troop 1, West Los Angeles March 2007 - Present
Fiserv April 2010 - January 2012
MoneyGram International January 2009 - April 2010
MoneyGram International December 2003 - January 2009
Vital Merchant Services April 2003 - December 2003
Jettis.com, Inc May 2002 - January 2003
CardSystems Solutions, Inc June 2000 - April 2002
Skills
Banking, Payments, Electronic Payments, Credit Cards, Internet Banking, Credit, Financial Services, ACH, CRM, Sales Management, Marketing, Risk Management, Payment Card Processing, Payment Systems, Debit Cards, Mobile Payments, Commercial Banking, Leadership, Executive Management, Program Management, Merchant Services, Acquiring, E-commerce, Portfolio Management, Selling, Financial Institutions, Management, Lead Generation, Business Development, Training, Strategic Partnerships
Education
Dominican School of Philosophy and Theology 1979 — 1981
Bachelor of Arts, Philosophy
St. John's College, Camarillo, CA 1976 — 1978
undergraduate studies, Philosophy
St. Francis High School 1972 — 1976
InComm September 2013 - Present
Fiserv March 2012 - August 2013
Fiserv 2009 - 2012
Fiserv 2005 - 2009
AT&T 2001 - 2004
Skills
SDLC, Microsoft SQL Server, Requirements Analysis, SQL, Oracle, Software Project..., ASP.NET, Requirements Gathering, Web Services, XML, Project Management, Change Management, Tumbleweed, Batch Programming, Core Banking, Branch Banking, Systems Analysis, Management, Vendor Management, Databases, Windows Server
Education
DeVry University-Georgia 1999 — 2002
Bachelor of Science (BS), Computer Information Systems
ADP October 2013 - Present
Covanta April 2015 - September 2015
Fiserv May 2012 - September 2013
Skills
Switches, Disaster Recovery, Cisco Technologies, Firewalls, Routers, Troubleshooting, Networking, Testing, Cisco IOS, LAN-WAN, TCP/IP, Bluecoat Proxies, Wireshark, Cisco Wireless, CA Spectrum, Netcool, BMC Remedy, F5 BigIP
Education
DeVry Institute of Technology 2011 — 2012
Bachelor's Degree, Network and Communications Management
DeVry Institute of Technology 2008 — 2011
Associate's Degree, Network Systems Administration
Clearleap Inc. July 2014 - November 2014
InterContinental Hotels Group July 2013 - July 2014
Innotrac October 2012 - January 2013
ACI Worldwide August 2012 - September 2012
Ericsson October 2010 - August 2012
AT&T May 2010 - August 2010
Fiserv September 2009 - February 2010
UPS Supply Chain Solutions August 2007 - August 2009
Spartan Resources - Cox Communications January 2006 - August 2007
Coca-Cola Enterprises June 1992 - November 2005
Skills
Installation of Windows..., Linux/Unix (Redhat &..., PL/SQL, IP Routing & Switches, Active Directory, VOD (Video On Demand), VPN & Related Security..., Disk Storage Array..., Adding Firewalls on..., Oracle Administration, Oracle Database, FTP, Cisco VoIP, Solaris, Network Monitoring Tools, Customer Service, Oracle, Crystal Reports, Business Objects, Help Desk Support, Linux, LAN-WAN, Windows 7, Visio, Data Center, Operating Systems, SharePoint, Disaster Recovery, Cisco Technologies, Network Administration, Networking, Software Installation, Databases, Microsoft SQL Server, Troubleshooting, BMC Remedy, Technical Support, Windows, VPN, System Deployment, TCP/IP, System Administration
Education
DeVry University-Georgia 2013 — 2015
Bachelor of Applied Science (BASc), Technical Management, Project Management
ITT-Technical Institute 2010 — 2012
Associate of Science (AS), Computer Network Security
Fiserv May 2014 - Present
Randstad December 2013 - Present
Scuf Gaming October 2012 - December 2013
Walmart November 2008 - October 2012
Walmart September 2008 - October 2012
Pine Grove Behavioral Health Center May 2006 - July 2008
Hudsons May 2004 - April 2006
Skills
Customer Service, Inventory Management, Microsoft Office, Word, PowerPoint, JavaScript, Unity3D, Unreal Editor, Adobe Flash CS4, Microsoft Visual Studio..., Microsoft Visual Studio..., Visual C++, Dev C++, Windows Server 2003, Blender 3d, Visual C#, GIMP, Google Sketchup, Visual Studio
Education
DeVry University 2008 — 2012
Bachelor of Computer Science, Gaming/Simulation Programming
Pearl River Community College 2004 — 2006
Jack Henry & Associates March 2015 - Present
Fiserv November 2012 - March 2015
Bank of the West August 2011 - November 2012
First National Bank of Omaha April 2007 - August 2011
UNION BANK AND TRUST 2006 - 2007
Wells Fargo 2003 - 2006
Skills
Sales Process, Banking Relationships, Strategic Leadership, New Business Development, Sales Presentations, Group Presentations, Consumer Lending, Professional Networking, Commercial Lending, Strategy, Product Development, Business Development, Cross Selling, Sales, Management, B2B, Relationship Management, Finance, Customer Satisfaction, Negotiation, Portfolio Management, Retail Banking, Commercial Banking, Mortgage Lending, Business Networking, Banking, Networking, Training, Loans, Cash Management, Credit Analysis, Customer Service, Public Relations, Credit Cards, Credit, Human Resources, Loan Origination, Small Business Lending, Leadership, Selling, Customer Retention, Deposits, Financial Services, Risk Management
Education
Doane College
Bachelor's Degree, Business Administration
Southeast Community College 2001 — 2003
Associate's degree, Business Administration
Freedom Mortgage May 2015 - Present
GFI Group September 2013 - March 2015
T-Symmetry April 2012 - August 2013
ICAP October 2010 - March 2012
Fiserv May 2004 - August 2010
CONSULTING EXPERIENCES January 1994 - April 2004
Skills
SQL, Software Quality..., Test Automation, LoadRunner, Testing, QTP, SDLC, XML, Quality Assurance, JavaScript, Eclipse, Quality Center, Visual Studio, .NET, Access, Business Analysis, Performance Center, SharePoint Designer, Fixed Income, Microsoft Excel, HP QTP, HP Quality Center, Agile Methodologies, Quick Test Professional, VuGen, Oracle SQL, Excel, Credit & Forex Default..., Database warehouse, FIX Communications, HIPAA (Health Insurance..., Facets, UNIX, Linix, OSHA Regulations & IRS..., Trust Owned Life..., Java, Git
Education
Central New England College (Part of Nicholes College) 1987 — 1989
B.S, Computer Science
DeVry Institute of Technology 1982 — 1983
A.A, Electronic Technology
Dell SecureWorks July 2015 - Present
FISERV October 2013 - July 2014
Cognizant Technology Solutions/Liberty Mutual August 2012 - October 2012
Wipro Technologies August 2010 - June 2012
Wipro Technologies February 2010 - June 2012
Walden Security September 2008 - February 2010
Admiral Security Services July 2007 - September 2008
AlliedBarton Security Services November 2006 - July 2007
U. S. Army January 1993 - December 2004
Penta Hotel August 1990 - January 1993
Skills
Vulnerability Scanning, Vulnerability..., Threat Analyst, Penetration Testing, ArcSight, Tripwire, Deep Packet Inspection, Network Troubleshooter, Virus Scanning, JavaScript, HTML, Windows Server, Firewalls, Active Directory, Vulnerability Management, Troubleshooting, Networking, Executive Management, Network Security, Security, Information Security, Servers, Switches, Routers, Information Security..., CCNA, Event Administrator, Computer Security, Vulnerability Assessment, VPN, IPS, Security+, CompTIA Security+, Training, Customer Service, Management, Microsoft Office, Databases, Enterprise Software, Computer Forensics, Windows 7, Information Technology
Education
Gwinnett Technical College 2013 — 2014
Networking Specialist(Diploma), Information Technology, N/A
Herzing University 2009 — 2011
BS in Technology Management, Computer Security and Networking, 3.56 GPA Cum Laude
Herzing College/Business Administration 2005 — 2008
BS, Business Management, GPA 3.56
Herzing University 2005 — 2008
BSBM, Business Management
Grantham University 2004 — 2005
Bachelor's Degree, 18; Electronics Engineering Technology
DeVry University 1981 — 1983
BS Courses, Electronics Engineering Technology
Norcom High 1976 — 1980
High School, General Studies w/emphasis on Electronics Technology, GPA 2.50
Fiserv February 2010 - May 2015
Jamestown June 2006 - January 2010
Fulton County Schools August 2000 - June 2006
Skills
Active Directory, SCCM, Powershell, SCOM, Windows Server, Disaster Recovery, Servers, Windows 7, Hyper-V, VBScript, IIS, SQL, VMware Infrastructure, SCVMM, Microsoft Exchange, Windows Server 2003, Windows Server 2008, VMware ESX, System Center Products, Microsoft SQL Server, Management, Troubleshooting, System Administration, Virtualization, ITIL, Data Center
Education
DeVry University
Bachelor's degree, CIS Technical Management
Aetna March 2013 - Present
Fiserv April 2011 - April 2012
EmblemHealth April 1990 - August 2010
Four Star Video March 1998 - July 2001
Skills
Customer Service, Call Center..., Call center start-up, Health Insurance, Labor Relations, Real Estate Transactions, Real Estate, Real Estate Financing, Individual Health..., Customer Support, Customer Analysis, Astronomy, Business, Small Business, Insurance, Analysis, Vendor Management, Training, Medicare, Healthcare, Call Centers, Management, Claim, Medicaid, HMO, Selling, Benefits Administration, Team Building, Workers Compensation, Leadership, Process Improvement
Education
DeSales University 2015 — 2017
Master of Science (MS), Information Technology-Healthcare and Forensics
Baruch College-City University Of New York 1997 — 2004
Master's Degree (MSILR), Labor and Industrial Relations, Honors
Baruch College-City University Of New York 1990 — 1997
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, Buisnessl, Honors
InComm December 2013 - Present
SunTrust Bank November 2012 - May 2013
Fiserv February 2010 - November 2012
UPS Supply Chain Solutions December 2007 - August 2009
Skills
ITIL, Windows Server, Active Directory, Microsoft SQL Server, SQL, Unix, Troubleshooting, Requirements Analysis, Disaster Recovery, Servers, Business Analysis
Education
DeVry University-Georgia 2004 — 2007
Bachelor's degree, computer information system
IFG - International Financial Group September 2014 - December 2014
Fiserv September 2014 - December 2014
UConn School of Business May 2014 - May 2014
UConn School of Business May 2014 - May 2014
Agriculture Bank of China December 2013 - January 2014
Citi November 2012 - April 2013
Happigo (Shanghai) Co., Ltd. June 2012 - August 2012
Skills
Financial Risk..., Financial Modeling, R, Matlab, VBA, Microsoft Excel, Python, Photography, Guitar, Enterprise Risk..., Data Mining, Database Design, Database Administration, Android Development, SQL, Java, Oracle, Databases, Data Analysis
Education
The University of Connecticut School of Business 2013 — 2014
Master of Science (MS), Financial Risk Management, 3.7
Donghua University 2009 — 2013
Bachelor of Science (BS), Management Information Systems, General, 3.3
Collaborative Consulting Services, Inc July 2010 - October 2010
Pomeroy Solutions/IBM/ABNAmro April 2004 - April 2008
Spiegel September 1999 - April 2004
MOORE Business Communication Services September 1996 - September 1999
Acxiom May 1994 - September 1996
Fiserv November 1989 - May 1994
Chicago Board of Trade 1970 - 1977
Skills
MVS, Operating Systems, CICS, NCP, VTAM, SNA, TCP/IP, UCC1, TN3270, Netview, FASTDASD, 3745/900, FDR, ABR, Connect Direct, netspy, supersession, osa, Visio, Abend-Aid, Compaktor, Sni, Eyewitness, Filesave, SMP/E, Superoptmizer, Intersession, Vps, Drs, Endeavor, Cics manager, SCP, SFTP, FTPS, IBM 3270, Unix, OSA, Troubleshooting, Testing, IMS DB/DC, Data Center, Security, DB2
Education
Devry instutite of technology 1968 — 1970
Electrical and Electronics Engineering
DeVry Institute of Technology
Associates Degree, Electronics
University of Michigan
Fiserv August 2011 - Present
Fiserv December 2009 - July 2011
Fiserv June 2008 - November 2009
Fiserv June 2006 - May 2008
Skills
PMP, Requirements Gathering, Business Intelligence, SDLC, Software Project..., Business Analysis, PMO, Visio, Team Building, Project Portfolio...
Education
Doane College 2007 — 2010
Masters of Management, General Business
Doane College 2002 — 2006
Bachelor of Arts, Marketing & Management
Fiserv December 2010 - Present
Fiserv November 2007 - December 2010
Fiserv July 2005 - November 2007
Fiserv March 2001 - July 2005
Fiserv June 1996 - March 2001
First State Bank May 1995 - August 1995
Skills
Payments, Banking, Business Analysis, Vendor Management, Remote Deposit Capture, Product Management, Financial Services, Internet Banking, Enterprise Content..., IT Strategy, Risk Management, Electronic Payments, Payment Systems, Mobile Banking, Relationship Management, Business Development, Account Management, Management, Process Improvement, Leadership
Education
Doane College 1992 — 1996
Bachelor of Arts (B.A.), Accounting and Finance
Fiserv May 2013 - December 2013
Graphic Packaging International August 2012 - December 2012
SunTrust Bank June 2006 - August 2012
Norfolk Southern Corporation July 2005 - May 2006
JPMorgan Chase Enterprise Technology Services March 2003 - December 2004
Brown's Technology Group September 2001 - March 2003
Lucent Worldwide Services May 2000 - August 2001
Delta Technology October 1996 - May 2000
Turner Broadcasting February 1992 - October 1996
Skills
15+ years..., Team Leadership, Resource Management, Strategic Planning, Business Development, Conflict Resolution, Business Communications, Vendor Management, IT Management, SDLC, ITIL, IT Service Management, Disaster Recovery, Process Improvement, Business Analysis, IT Strategy, Telecommunications, Project Management, Cisco Technologies, Troubleshooting, Visio, Program Management, Software Documentation, Technical Support, Enterprise Architecture, TCP/IP, Data Center
Education
DeVry Institute of Technology 1988 — 1992
Bachelor of Science, Business & Computer Science (CIS)
Keller Graduate School of Management of DeVry University
Master Degree, Telecommunications
Power Life Yoga January 2014 - Present
McGladrey April 2013 - Present
Community Choice Credit Union June 2012 - February 2013
Shottenkirk Chevrolet December 2011 - August 2012
Fiserv January 2011 - December 2011
Bank of the West December 2009 - December 2010
Principal Global Investors April 2006 - March 2009
Skills
Branch Administration, Branch Operation, Deposit Growth, Small Business Lending, Consumer Lending, Finance, Teller Operations, Community Banking, Branch Handling, Bank Management, Lines Of Credit, Home Equity Loans, Home Equity Lines of..., New Account Growth, Bank Secrecy Act, Manage Client..., Accounting, Credit Bureau, Credit Analysis, Credit Card Analytics, Insurance Risk, Underwriting, Credit Unions, Relationship Management, Portfolio Management, Banking Relationships, Risk Management, Loans, Financial Services, Credit, Vendor Management, Management, Financial Analysis
Education
Drake University 2005 — 2007
Master of Business Administration (MBA), Finance
Northwest Missouri State University 1996 — 2001
Bachelor's degree, Accounting and Finance
Dowling High School 1992 — 1996
Qlik November 2014 - Present
Xtium March 2014 - November 2014
Xtium April 2012 - March 2014
Fiserv October 2011 - April 2012
Fiserv June 2007 - September 2011
Dechert LLP September 2005 - March 2006
Unisys September 2004 - March 2005
Skills
Marketing Communications, Marketing, Lead Generation, Salesforce.com, Product Marketing, Marketing Strategy, B2B Marketing, CRM, SaaS, Email Marketing, Social Media, Direct Marketing, Digital Marketing, Marketing Management, Competitive Analysis, Product Management, Online Marketing, Demand Generation, Strategic Partnerships, Marketing Automation, Marketo, HubSpot
Education
Saint Joseph's University 2009 — 2011
MBA
Drexel University 2003 — 2007
B.S.
Nebraska State Patrol September 2013 - Present
Nebraska State Patrol May 2011 - September 2013
Fiserv November 2010 - April 2011
Dell January 2009 - July 2010
Shadowbrook Salad Company March 2007 - October 2008
Allstate February 1997 - February 2007
Skills
Business Analysis, Oral & Written..., Operational Efficiency, Customer Service, Leadership, Mentoring, Team Building, Public Speaking, Teamwork, Microsoft Excel, Team Leadership, Project Management, Strategic Planning, Analysis, Insurance, Training, Research, Process Improvement, Microsoft Office
Education
Doane College 2003 — 2005
Master of Arts (M.A.), Management
Northwest Missouri State University 1987 — 1992
Bachelor of Science (B.S.), Social Science Teacher Education
Fiserv January 2006 - Present
Fiserv 2006 - Present
Aliant Telecommunications February 1975 - October 2005
Skills
Business Analysis, Microsoft Word, Project Management, Customer Service, Process Improvement, Leadership, Microsoft Office, Vendor Management, Microsoft Excel, PowerPoint, Software Project..., Team Building, Salesforce.com, Risk Management, Banking
Education
Doane College 2002 — 2005
Associate's degree, Organizational Communication, General
eDocument Resources November 2012 - Present
Fiserv 2006 - November 2012
Alltel January 2000 - March 2006
Skills
Salesforce.com, Business Analysis, Enterprise Content..., Sales Management, Process Improvement, SQL, Software Documentation, Customer Service, Leadership, Team Leadership, Vendor Management, Troubleshooting, Requirements Analysis
Education
Doane College 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
JPMorgan Chase & Co. May 2015 - Present
Mizuho Bank April 2015 - May 2015
Dun and Bradstreet April 2014 - April 2015
Fiserv May 2013 - March 2014
JPMorgan Chase March 2012 - May 2013
Barclays Bank July 2011 - February 2012
Prudential Financial March 2011 - September 2011
Bank of America May 2003 - December 2010
Pfizer 2006 - 2009
Prudential Securities April 2000 - February 2002
Skills
Test Planning, Quality Assurance, Testing, SDLC, Software Documentation, SharePoint, Project Management, Training, Requirements Analysis, User Acceptance Testing, Management, Business Analysis, Agile Methodologies, Analysis, Visio, Requirements Gathering, Vendor Management, SQL, Databases, Resource Management, CRM, PMO, PMP, Process Improvement, Software Quality..., Financial Services, MS Project, System Testing, Test Management, Business Requirements, Microsoft SQL Server, Quality Center, Software Project..., Agile Project Management, Integration, Test Cases, Business Process, Oracle, Banking, E-commerce, IT Strategy, Software Development, Business Intelligence, Systems Analysis, Data Warehousing, Unix, Scrum, Business Process..., Regression Testing, HP Quality Center
Education
New Jersey Institute of Technology 1993 — 2003
Bachelors, Managment & Information Systems & Business
DeVry University 1990 — 1993
Associates, Computer Information Systems
CGI February 2014 - Present
P3S Corporation September 2013 - February 2014
Streamline Health July 2013 - September 2013
Fiserv February 2012 - May 2013
WellPoint October 2011 - February 2012
Xerox / ACS Healthcare Solutions May 2006 - August 2011
UNISYS Corporation July 2004 - May 2006
Capgemini Ernst &Young October 2001 - July 2004
Skills
PMP, Healthcare, Contract Negotiation, PMO, Program Management, Business Analysis, Change Management, Vendor Management, SDLC, Project Delivery, Management Consulting, Software Implementation, Team Building, Integration, Requirements Analysis, Project Planning, Process Improvement, MS Project, Project Portfolio..., Risk Management, Process Engineering, Project Implementation, IT Strategy, Strategic Planning, Outsourcing, Software Project..., Vendor Relations, Business Intelligence, Project Execution, Operations Management, Certified Project..., Contract Management, Visio, Software Development, Budgeting, IT Governance, Business Process..., Application Development, Customer Relations, ITIL Certified, Banking Solutions, Credit Union, Outsourced Solutions, Testing Services, Financial Transactions, Banking Software, Commercial Banking, Hosting Services, Disaster Recovery, Business Requirements
Education
DeVry University 1981 — 1985
B.S, Computer Science
Fiserv July 1995 - July 2015
Skills
Ability to derive..., Sterling File Gateway, Enterprise Technology..., SAS JMP for data..., SQL and SQL Server..., Power user of..., Microsoft Office
Education
DeVry University 2000 — 2002
Bachelor of Science (B.S.), Computer Information Systems, Cum Laude
Fiserv July 2014 - Present
Fiserv June 2012 - Present
Sebastian's Closet June 2013 - August 2014
Gwinnett County Public Schools 2009 - December 2010
Skills
Staff Development
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Graduate Certificate in E - Commerce
Keller Graduate School of Management of DeVry University 2009 — 2010
Masters information systems management
DeVry University-Georgia 2005 — 2008
Bachelor of Science in Business Adminstration, Major Project Management
Nordstrom August 2014 - Present
Nordstrom May 2013 - August 2014
Pitney Bowes Management Services February 2013 - July 2013
Nordstrom December 2012 - May 2013
Aon Hewitt September 2010 - October 2012
Fiserv April 2008 - April 2010
Skills
Graphic Design, Multimedia, Music Management, Customer Service, Sales, Teamwork, Adobe Creative Suite, Photoshop, Dreamweaver, Flash, CSS, Logo Design, Employee Benefits, PowerPoint, Web Design
Education
DeVry University-Illinois 2005 — 2012
Bachelor's degree, Multimedia Design and Development
Fiserv April 2006 - Present
Wolters Kluwer August 2000 - April 2006
HomeTrust Bank April 1995 - August 2000
Skills
Salesforce.com, Sales, Banking, Business Intelligence, Business Development, Pre-sales, Mobile Devices, CRM, Product Management, Solution Selling, SaaS, Vendor Management, E-commerce, Business Analysis, Professional Services, Account Management, Financial Services
Education
DeVry University-Georgia 1991 — 1994
Bachelor's degree, Computer Information Systems
United States Postal Service February 2014 - March 2014
ACUTE CARE, INC November 2013 - February 2014
Wells Fargo Home Mortgage November 2012 - April 2013
Fiserv October 2011 - November 2012
Fiserv August 2009 - October 2011
Fiserv August 2008 - August 2009
Skills
Microsoft Excel, 10 Key, Customer Service, Supervising, Training, Microsoft Word, Banking, Meet Deadlines, CRM, Time Management, Access, Microsoft Office, Data Entry
Education
Drake University
Bachelor of Arts (B.A.), History
Boys Town October 2012 - Present
Boys Town October 2011 - October 2012
Oncure Medical Corp March 2010 - October 2011
IBIM, Inc December 1996 - July 2009
Fiserv 1996 - 1996
Skills
Human Relations, Leadership Development, Employee Relations, HR Policies, Employee Counseling, Benefits Administration, Humor, Awesomeness, Strategic Partnerships, Human Resources, Talent Acquisition, Non-profit..., Recruiting, People Skills, Employee Benefits, Conflict Resolution, Training, Coaching, Deferred Compensation, Leadership, Fundraising, Management, Change Management, Strategic Planning, Employment Law, HRIS, Process Improvement, Policy, New Hire Orientations, Employee Training, Organizational..., FMLA, Hiring, Interviews, Onboarding, Applicant Tracking..., Workforce Planning, Executive Search
Education
Nebraska Wesleyan University 1991 — 1995
BS, Business Administration
Doane College
MA, Management/Leadership
New Image Youth Center April 2015 - Present
Fiserv April 2015 - Present
Fiserv April 2012 - April 2015
New Image Youth Center June 2013 - March 2015
Open Solutions July 2011 - April 2012
Open Solutions August 2010 - June 2011
Injection Consulting Group January 2010 - July 2010
Wausau Financial Systems 2008 - 2009
Fidelity National Information Services, Inc. 2002 - 2008
S1 Corporation 2002 - 2002
Skills
Strategic Planning, Team Building, Change Management, Market Analysis, Coaching, Change Leadership, Strategic Leadership, Leading Sales, New Business Development, Strategic Partnerships, Executive Management, Sales, Strategy, Business Development, Channel Partners, Sales Management, Banking, Outsourcing, Product Management, Contract Negotiation, Sales Process, Sales Operations, Business Strategy, Financial Services, Risk Management, Vendor Management, Partner Management, Solution Selling, Management, Leadership, Lead Generation, CRM, Start-ups, Relationship Management, Process Improvement, Negotiation, Program Management, Team Leadership, Customer Retention, Business Analysis, Salesforce.com, SaaS, Cross-functional Team..., Business Planning, Business Process..., Enterprise Software, Professional Services, Competitive Analysis, Selling, P&L Management
Education
Drake University Law School
J.D., Business Law
University of Connecticut
BA, History
High School
Fiserv May 2008 - Present
Barry-Wehmiller Design Group June 2007 - May 2008
Iowa State University August 2006 - May 2007
University of Nebraska Medical Center May 2006 - August 2006
Iowa State University August 2004 - May 2006
University of Iowa May 2004 - August 2004
University of Iowa May 2003 - August 2003
Pella Corporation August 2001 - August 2002
Skills
Servers, Workstations, IT Asset Management, Active Directory, Software Documentation, Project Management, Program Management, SharePoint, Testing, System Administration, Technical Support, Software Installation, Microsoft Exchange, Hardware, Troubleshooting, Process Improvement, PLC, Windows, Microsoft Office, Automation, Programming, Management
Education
Iowa State University 2002 — 2007
B.S, Electrical Engineering
Des Moines Area Community College 2001 — 2001
N/A, Liberal Arts Course
Fiserv October 2011 - Present
TRG - Southwest Airlines March 2008 - June 2011
The Planet March 2007 - March 2008
Metrocall 1999 - 2005
Skills
Unix, Shell Scripting, Linux, ITIL, Solaris, Security, Servers, Windows Server, VMware, SharePoint, Microsoft CRM, Microsoft Dynamics, Architectures, Storage, Strategy, Disaster Recovery, Project Management
Education
DeVry University-Texas
Infosys Technologies Ltd June 2012 - Present
Fiserv April 2011 - May 2012
Tech Mahindra July 2007 - April 2011
Skills
Core Java, Oracle, Requirements Analysis, Java Enterprise Edition, Struts, PL/SQL, SQL, XML, JavaScript, Web Services, J2EE Web Services, Core Banking, Internet Banking, Mobile Banking, Mobile Applications, Banking
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2005 — 2007
Master of Computer Applications (M.C.A.), Computer Science
Devi Ahilya Vishwavidyalaya 2002 — 2004
Bachelor of Science (BSc) - Computer (Hons), Computer Science
Delhi Public School - Vindhyanagar 2000 — 2001
Fiserv 2013 - Present
Nelnet Diversified Solutions April 2010 - 2013
Nelnet January 2006 - April 2010
Nelnet August 2003 - January 2006
Skills
Active Directory, Microsoft Exchange, SharePoint, Servers, Technical Support, IT Management, Troubleshooting, System Administration, Business Analysis, Databases, Windows Server, Cisco Technologies
Education
Kaplan University-Lincoln Campus 2003 — 2007
Bachelor of Science (BS), Information Technology
Doane College
Master's degree, Business, Management, Marketing, and Related Support Services
Fiserv November 2007 - July 2015
C R BARD INC May 2006 - February 2007
Suntrust Bank January 2003 - May 2005
Suntrust Bank November 2000 - January 2003
Bank of America July 1998 - November 2000
Bank of America November 1996 - July 1998
Skills
Account Reconciliation, Accounts Receivable, General Ledger, Invoicing, Customer Service, SAP, Year-end Close, Accounting, Payments
Education
DeVry Institute of Technology
Bachelor of Science, Computer Information Systems
Fiserv July 2007 - Present
Fiserv July 2001 - July 2007
Fiserv July 1995 - July 2000
Skills
Vendor Management, Product Management, Internet Banking, Business Analysis, Payments, Financial Services, Strategic Planning, Banking
Education
Doane College 1990 — 1994
Mathematics and English
Emissions Specialists Auto TechnicianFirst TransitJune 2013 - December 2013
Napa Auto Care October 2012 - May 2013
Advance Auto Transmissions September 2011 - May 2012
anderlutions Inc October 2008 - September 2011
Fiserv January 2005 - September 2009
Skills
Computer Hardware, Customer Service, Automotive Technology, Advance Electrical..., Automotive Electrical &..., Automotive Battery..., Advance Suspension &..., Advance Automotive..., Electronic Engine..., Fuel, Ignition &..., Automotive Climate..., Troubleshooting, Microsoft Office, Security, Administration, Hardware, Software Installation, Servers, Windows, Operating Systems, Automotive Engineering, System Administration, Technical Support, Testing, Windows 7, Windows XP, XP, Automotive Aftermarket, Customer Satisfaction, Inventory Management, Vehicles, Parts, Team Building, Purchasing, Automotive, Continuous Improvement, Customer Retention, Sales Management, New Business Development
Education
Gwinnett Technical College 2010 — 2013
Automotive Technology Degree, Automotive Technology/Technician, 3.8
DeVry University-Georgia 2003 — 2004
Computer Information Systems, 3.2
Morris Brown College 2000 — 2003
Bachelor of Applied Science (BASc), Computer and Information Sciences, General, 3.0
West Point School 1993 — 2000
High School Diploma, Computer Technology/Computer Systems Technology
Fiserv June 2015 - Present
Software Technology Inc November 2014 - May 2015
Software Technology Inc July 2014 - November 2014
Nebraska National Guard April 2013 - July 2014
CSMS - Nebraska National Guard August 2011 - April 2013
Skills
Security Clearance, Military, Troubleshooting, Military Experience, DoD, Military Operations, Electronics, Computer Hardware, Information Assurance, Electronics Repair
Education
Doane College 2012 — 2014
B.S, Information Systems Management
University of Nebraska 2007 — 2010
General Studies; Computer Science
Fiserv August 2014 - Present
Fiserv June 2012 - August 2014
Bank of the West May 2011 - May 2012
US Bank December 2007 - May 2011
GNC June 2006 - November 2007
Skills
Banking, Financial Services, Finance, Customer Service, Commercial Banking, Retail Banking, Relationship Management, Loans, Consumer Lending, Credit, Risk Management, Portfolio Management, Cash Management, Commercial Lending, Credit Cards, Cross Selling, Marketing, Public Speaking, Sales Presentations, Sales, Microsoft Office, Leadership, Account Management, CRM
Education
Doane College
Marketing and Management, Business, Management, Marketing, and Related Support Services, GPA-3.91
Fiserv January 2013 - Present
Open Solutions February 2007 - January 2013
Open Solutions 2005 - 2007
Fujitsu August 2002 - May 2005
ChartOne June 2003 - March 2005
HQ Global Workplaces 2004 - 2005
Albany International 2002 - 2005
Keystone Human Services March 2004 - December 2004
Crosstex Energy February 2003 - December 2004
ICG Communications February 2003 - August 2004
Skills
Business Intelligence, Business Process, Business Process..., SDLC, Integration, Business Analysis, Requirements Gathering, CRM, Process Improvement, Management, Requirements Analysis, ERP, PeopleSoft, Information Technology, Oracle, SQL, Microsoft SQL Server, Project Management, SharePoint, Software Development, Strategy, Pre-sales, Software Documentation, Leadership, Vendor Management, Software Project..., Disaster Recovery, Enterprise Architecture, IT Strategy, Visio, Enterprise Software, Crystal Reports, Salesforce.com, Program Management, Change Management, Data Modeling, Microsoft BI Suite, Informatica, Contract Negotiation, Contract Management, Systems Analysis, Entrepreneurship, Consolidation, Consulting, SaaS, Consolidations, Merges and Acquisitions, Six Sigma, Lean Six Sigma, Professional Services
Education
DeVry University 2007 — 2008
B.A. Financial Management, Financials and Accounting
Universidad Santo Tomas 1993 — 1997
B.S. Electronics Engineering, Electronics Engineering
Florida International University 1998 — 2001
B.S. Electrical Engineering, Electrical and Electronics Engineering
Nimble Storage August 2015 - Present
NetApp January 2015 - July 2015
Fiserv November 2013 - January 2015
Cisco October 2012 - October 2013
Skills
Microsoft Office, Hardware, Technical Support, Windows, Troubleshooting, Microsoft Word, Project Management, SQL, Networking, Customer Service, Microsoft Excel, Inventory Management, Strategic Planning, Logistics, Management, IIS, Oracle Database, software, SnapManager, Storage Solutions
Education
DeVry University
Computer Sciences and Technology
Fiserv 2007 - 2014
Williams-Russell & Johnson, Inc. 1999 - 2006
Skills
Software: Microsoft..., Motivational and time..., Organized, methodical..., Well developed..., Ability to work well..., Able to work..., Exceptionally...
Education
Dillard University
Bachelor's Degree, Business Administration
Fiserv July 2015 - Present
MacDermid Printing Solutions 2013 - 2015
Skills
Microsoft Office, Customer Service, Technical Support, Process Improvement, Windows, Active Directory, Microsoft Word, Team Leadership, PowerPoint
Education
DeVry University 2010 — 2015
Bachelor's Degree, Computer and Information Sciences and Support Services, 3.7
Wipro December 2012 - Present
Fiserv June 2007 - December 2012
Tech Mahindra July 2006 - June 2007
Covansys June 2005 - July 2006
Skills
SDLC, Manufacturing, Requirements Analysis, Microsoft SQL Server, SQL, Software Project..., Oracle, Agile Methodologies, Unix, Web Services, PL/SQL, SOA, XML, .NET, ASP.NET, Software Development, Requirements Gathering, Java Enterprise Edition, DB2, Java, J2EE Web Services, Banking, Spring Framework, Hibernate, DWR, Ext JS, JSON, WebLogic, WebSphere, Cloud Computing, Drools, JBPM
Education
Doctor Bhim Rao Ambedkar University 1999 — 2003
Bachelor of Engineering (B.E.), Computer Science
ADP September 2014 - Present
ADP January 2013 - Present
ADP March 2011 - January 2013
Fiserv December 2010 - March 2011
Cox Communications January 2008 - December 2010
E*TRADE Financial February 2005 - January 2008
Fiserv September 2004 - March 2005
PRGX October 2002 - May 2004
Skills
Process Engineering, Outsourcing, Program Management, Requirements Analysis, Integration, Cross-functional Team..., Strategic Leadership, PMP, Requirements Management, Vendor Management, Cross-functional Team..., Strategy Creation, Agile Methodologies, Telecommunications, Product Management, Process Improvement, CRM, Business Analysis, Management, PMO, Project Management, Software Documentation, Leadership, Strategy, Change Management, Project Planning, Team Leadership, Training, Risk Management
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Human Resource Management, 3.9 GPA
DeVry University 2003 — 2004
BS, Technical Managment
Georgia Perimeter College 2001 — 2003
AS, Business Management
Maynard Evans High School
Hewlett-Packard 2012 - 2015
Hewlett-Packard 2012 - 2015
Georgia Perimeter College 2010 - 2012
Fiserv 2010 - 2010
Children's Healthcare of Atlanta 2008 - 2009
Merial, a Sanofi Company 2005 - 2008
Healthcare 1991 - 2006
State Farm ISC Insurance Support Center 2002 - 2004
BellSouth Business Systems 2000 - 2002
Skills
Process Improvement, SharePoint, Information Technology, Healthcare, HIPAA, Training, Active Directory, Security, Leadership, CRM, Operating Systems, Management, Analysis, Software Installation, Telecommunications, VPN, Service Delivery, Hardware, Strategy, IT Management, Networking, Disaster Recovery, MS Project, Microsoft Office, Business Process..., Network Security, Microsoft Excel, IT Operations, IT Service Management, Administration, ITIL, Microsoft Exchange, SQL
Education
DeVry University-Georgia 2005 — 2009
BS, Business Administration and Management, Technical Management
Draughon's Jr College 1991 — 1992
Diploma, Phlebotomy Technician/Phlebotomist
Project Management Institute Atlanta GA
Student, Project Management Professional
Fiserv April 2015 - Present
Skills
Process Improvement, Data Analysis, Networking, Telecommunications, Troubleshooting, Business Objects, Customer Service, PeopleSoft, Cognos, Quality Assurance, Analysis, Linux, Teamwork, TCP/IP, Leadership, Outlook, MS Project, Time Management, Solaris, VPN, HTML, Software Documentation, Marketing Research, Data Center, Problem Solving, Provisioning, Research, Critical Thinking, BMC Remedy, Salesforce.com, MS Share Point, MS Access, eCRM, Salesforce.com..., salesforce workbench..., Apex Data Loader, SOQL, Client Services, Ad Hoc Reporting, Support Systems, Oracle Identity Manager, WebEx, SQL, MS Office 2013, Demand tools, actian data connect, Bomgar, JIRA, Confluence, Management
Education
DeVry University
Bachelor’s Degree, Business Administration with a Concentration in Business Information Systems, 3.20
Bramson ORT College
Associate’s Degree, Computer Technology, 3.33
CUNY La Guardia Community College
Liberal Arts; Social Sciences & Humanities, 3.7
WOWCLOWD™ August 2014 - Present
Fiserv June 2005 - August 2014
Nash Finch Company June 1990 - June 2005
Skills
Software Development, Quality Assurance, Project Management, Agile Methodologies, Leadership, Business Analysis, iOS Development, Android Development, Ruby on Rails, Salesforce.com, VB.NET, Microsoft SQL Server, Visual Studio, C#, SQL, JavaScript, SharePoint, ASP.NET, jQuery, .NET, Training, Customer Service, AJAX, Management, Microsoft Office, HTML, Team Leadership
Education
Doane College
Bachelor of Arts (B.A.), Management Information Systems
Doane College
Bachelor of Arts in Human Relations
Busy Chickadees January 2014 - March 2015
McHargue Household April 2008 - December 2013
Fiserv January 2005 - 2008
West Gate Bank August 2001 - January 2005
Skills
Project Management, Supervisory Skills, Software Quality..., Team Management, Team Leadership, Customer Service, Communication Skills, Motivated self-starter, Multi Tasking, Microsoft Word, Outlook, Business Analysis, Microsoft Excel, Budgets, Public Speaking, Social Media, Microsoft Office, Team Building
Education
Doane College 1997 — 2001
Bachelor's degree, Business Administration Emphasis in Management and Marketing with a Minor in Computer Science
Fiserv February 2014 - Present
Gallup June 2013 - January 2014
Doane College August 2012 - May 2013
Doane College August 2011 - May 2013
Doane College Admission 2012 - 2013
Skills
C#., C#.NET, HTML, Java, SQL, iOS development, Photoshop, Web Applications, CSS, C#
Education
Doane College 2010 — 2013
Bachelor of Science (B.S.), Computer and Information Sciences, General
Whittle Advisors June 2013 - Present
Fiserv August 1996 - March 2012
Skills
Management, Process Improvement, Leadership, Healthcare, Training, Hospitals, Healthcare Management, Strategic Planning, Customer Service, Healthcare Information..., Web Design, Marketing, Social Media Marketing, Software Project..., Video Production, Video Editing, Product Marketing
Education
DeVry University 1987 — 1990
Bachelor's of Science Degree, Telecommunications Management
Children's Healthcare of Atlanta January 2015 - Present
Visionariestech.com January 2008 - Present
Fiserv August 2014 - October 2014
SunTrust Bank January 2013 - July 2014
Centers for Disease Control and Prevention September 2011 - January 2013
none 2000 - 2012
Centers for Disease Control and Prevention March 2010 - May 2011
A.D.A.M. Inc May 2008 - September 2009
Ceramics (Jr July 2006 - April 2008
Westminster Ceramics 2005 - 2007
Skills
Windows, Microsoft SQL Server, Cloud Computing, Active Directory, XP, VMware, Servers, Windows Server, Disaster Recovery, SQL, Security, Network Administration, Networking, Operating Systems, SharePoint, Microsoft Exchange, Software Documentation, Hyper-V, Oracle Enterprise..., Thin Provisioning, SQL Server Management..., SCVMM, Troubleshooting, Citrix, Data Center, Virtualization, Windows 7, Technical Support
Education
Georgia Piedmont Technical College 2010 — 2013
Database Specialist, Oracle and Microsoft Database studies
DeVry 1993 — 1995
Electronic Technichian
DeVry Institute of Technology
New Horizons Training Center
New Horizons Training Center
State Farm Insurance April 2004 - Present
Fiserv June 1999 - March 2004
Skills
Insurance, Property & Casualty..., Program Management, Investments, Term Life Insurance, Underwriting, Workers Compensation, Health Insurance, COBOL, Data Analysis
Education
University of Nebraska-Lincoln 1996 — 1999
BS, Business Administration, Management and Operations, 3.0
Doane College 1994 — 1996
Business Administration, Management and Operations
Fiserv September 2010 - Present
Fiserv May 2008 - August 2010
Citi Financial May 2007 - May 2008
Centurion Bank of Punjab January 2006 - July 2007
Skills
Product Marketing, Loans, Banking, Visio, Requirements Analysis, SDLC, Requirements Gathering, Retail Banking, Manual Testing, Asset, .NET, Underwriting, Microsoft SQL Server, Remittances, Testing
Education
Maharshi Dayanand University 2006 — 2008
Master of Business Administration (MBA), Accounting and Finance, 1
Devi Ahilya Vishwavidyalaya 1998 — 2001
Bachelor of Commerce (BCom)
American Family Insurance November 2010 - Present
American Family Insurance June 2009 - October 2010
Fiserv June 2007 - June 2009
Skills
Property & Casualty..., Homeowners, Farm & Ranch Insurance, Life Insurance, Commercial Insurance, Umbrella Insurance, Term Life Insurance, Whole Life, General Insurance, Public Speaking, Customer Service, Sales, Liability
Education
University of Nebraska-Lincoln 2005 — 2007
Bachelor of Business Administration (B.B.A.), Finance, General
Doane College 2003 — 2005
Accounting and Finance
Fiserv August 2010 - Present
Epsilon February 2010 - June 2010
MindSphere Technology Group March 2009 - January 2010
Epsilon July 2008 - February 2009
TRX February 2005 - June 2008
3i Infotech 2003 - 2003
Vensiti Inc February 2001 - June 2002
Skills
ASP.NET, XML, Microsoft SQL Server, .NET, C#, Visual Studio, Agile Methodologies, AJAX, JavaScript, VB.NET, LINQ, SQL, Scrum, IIS, SSRS, Stored Procedures, Software Design, T-SQL, HTML, Testing, VSS, OOP, SOAP, ASP.NET MVC, Oracle, Requirements Analysis, SSIS, Test Driven Development, Windows, SDLC, jQuery, Subversion, SOA, Entity Framework, WCF, Design Patterns, Software Documentation, PL/SQL, Object Oriented Design, Software Development, Visual Basic, Web Applications, ADO.NET
Education
University of Houston 2002 — 2004
Master of Science, Computer Engg
IBM Ace 1999 — 2000
Diploma, E-Commerce
Doctor Babasaheb Ambedkar Technological University 1995 — 1999
Bachelors of Engg, Computer Engg
Act-On Software, Inc. May 2014 - May 2015
Internet Creations May 2013 - April 2014
salesforce.com August 2010 - February 2013
MetaXpert, LLC January 2010 - July 2010
Itron January 2007 - January 2010
Itron January 2002 - January 2007
Capgemini August 2000 - October 2002
Itron April 1997 - August 2000
Fiserv July 1994 - April 1997
Skills
Salesforce.com, Cloud Computing, SaaS, SDLC, Enterprise Software, Requirements Analysis, Integration, Business Analysis, Software Project..., CRM, Agile Methodologies, Requirements Gathering, Project Management, Business Intelligence, Visio, HTML, Strategic Planning, Problem Solving, Social Media, Software Documentation, Customer Retention, Customer Insight, Risk Management, Technical Leadership, Hands-on Training, Timely Decision Making, Quality Control, Process Redesign, Performance Improvement, Microsoft Office, Microsoft SQL Server, Leadership, Sales Operations, Quality Assurance, Team Leadership, Strategy, Management, Software Development, Testing, Process Improvement, Scrum, Analysis, Cross-functional Team..., Product Management
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (MBA), Project Management, 4.0
DeVry University 2004 — 2007
Bachelors degree, Technical Management, 3.7
Spokane Community College 1992 — 1993
Associates Degree, Applied Science Business Computer Programming, 3.5
COSCO Container Lines America, Inc October 2014 - Present
Donovan & Watkins June 2014 - June 2014
Kelly Services November 2013 - February 2014
California Creative Solutions (CCS) August 2012 - July 2013
Fiserv October 2012 - January 2013
Randstad US, Professionals January 2012 - April 2012
Experis April 2011 - June 2011
Addison Search March 2011 - May 2011
Commercial Metals Company September 2008 - August 2009
Staffmark June 2008 - August 2008
Skills
Business Process, Software Documentation, Integration, CRM, Oracle, Troubleshooting, SAP, Visio, SQL, Technical Support, Microsoft Office, Analysis, SharePoint, Process Improvement, Training, Access, User Acceptance Testing, Use Case Analysis, Test Cases, SAP ERP, Data Migration, Vendor Management, Agresso, Regression Testing, ManMan, Glovia, Legacy Systems, Supply Chain Management, Product Support, Clerical Skills, Databases, ERP, SDLC, Management, Testing, Requirements Analysis, Requirements Gathering, PeopleSoft, Leadership, Data Analysis, Active Directory, Microsoft Excel, SAP Implementation, EDI, Logistics, IT Support, Invoicing, Billing, Application Support
Education
Houston Community College 2014 — 2016
Associate’s Degree, Network Systems and Cyber Security
Southern Methodist University 2002 — 2003
Certificate, Advanced Computer Engineering
DeVry University-Illinois 1993 — 1994
Computer and Information Sciences, General
Hubbard High School 1988 — 1992
Pen-Link January 2014 - Present
Pen-Link June 2012 - January 2014
Fiserv October 2008 - June 2012
Integrity Cleaning Systems, L.L.C. January 2006 - September 2008
Skills
Management, Test Planning, Banking, Windows Server, Payroll, Process Improvement, Visio, Project Management, Servers, SQL, Software Development, Access, C#, DB2, Team Leadership, Software Documentation, Testing, .NET, Microsoft Office, Quality Assurance, SDLC, Business Analysis, Databases, Strategic Planning, Agile Methodologies, Team Building
Education
Doane College 2010 — 2013
Bachelor of Arts (B.A.), Business Management, GPA 3.9
Southeast Community College 2005 — 2008
Associate of Applied Science, Accounting, GPA 3.8
ServiceNow - The Enterprise Cloud Company July 2013 - Present
eLoyalty January 2012 - June 2013
Fiserv January 2011 - December 2011
IBM 2007 - 2010
IBM 2003 - 2007
IBM 2000 - 2003
IBM 1998 - 2000
Skills
Customer Relations, Customer Satisfaction, Negotiation, Account Management, Team Leadership, Process Improvement, Enterprise Software, Problem Solving, Consultative Selling, Cross-functional Team..., Customer Service, Salesforce.com, Conflict Resolution, Leadership, Management, Product Management, Program Management, Business Process
Education
Dominican University
B.A., English - Composition
Gonzaga University
M.A, Organizational Leadership
University of Notre Dame - Mendoza College of Business
Executive Certificate in Negotiation and Conflict Management
Fiserv Bank Solutions April 2013 - Present
Fiserv February 2008 - March 2013
Fiserv CCS April 2007 - February 2008
Mellon Bank 1989 - 1991
Skills
Product Management, Product Development, Account Management, Strategic Planning, Change Management, Enterprise Software, Information Management, Data Warehousing, Business Intelligence, Management, CRM, Team Leadership, Business Strategy, Business Development, SQL, Professional Services, Start-ups, Solution Architecture, Leadership, Software Development, Cloud Computing, PMO, Business Analysis, Strategy, Integration, SaaS, Software Project..., IT Strategy, Vendor Management, Oracle, Outsourcing, Program Management, SDLC, Banking, IT Management, Solution Selling, Requirements Analysis
Education
DeVry University-Ohio 1983 — 1986
Bachelor of Science (BS), Computer Information Systems
Fiserv September 2011 - Present
U.S. Green Building Council January 2009 - September 2011
U.S. Green Building Council August 2007 - December 2008
Lucidea October 2005 - July 2007
SysNet Technologies November 2004 - September 2005
Infosys Tech Ltd. April 2003 - July 2004
Grapecity 2000 - 2003
Skills
Continuous Integration, Agile Methodologies, C#, Web Services, Spring, Performance Testing, JIRA, Web Development, Scrum, SDLC, Management, SOA, .NET, Software Development, Software Project..., Project Management
Education
Devi Ahilya Vishwavidyalaya 1997 — 2000
Masters, Computer Science
Allahabad University 1994 — 1997
BS, Mathematics and Statistics
St. Anthony's Convent Allahabad 1980 — 1994
Citigroup 1998 - Present
ABN AMRO Services Company 1998 - 2001
fiserv 1993 - 1998
Education
Dowling College 1998 — 2000
Masters, Business
Saint John's University 1986 — 2000
Bachelor's Degree, Finance, General
Owner, Elizabeth Grady, Salem NH September 2014 - Present
Brown Brothers Harriman March 2000 - May 2014
Merrimack Insurance & Retirement Planning Services 1998 - 1999
Citi 1998 - 1998
Fiserv 1992 - 1998
Citi 1989 - 1992
Skills
HRIS, PeopleSoft, Onboarding, Project & Program..., Compensation & Process..., System Implementations, Vendor Relationships, Change Management, Learning & Development, Cross-functional Team..., PeopleSoft HRMS v9.0, Workscape/ADP...
Education
Dowling College
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Symantec April 2015 - Present
details October 2006 - Present
Symantec January 2012 - March 2015
Fiserv January 2011 - January 2012
Symantec December 2007 - January 2011
Symantec October 2006 - December 2007
Northwest Hydraulics April 2006 - October 2006
Digital Systems Engineering July 2005 - March 2006
Skills
Linux, Technical Writing, Brocade, Netbackup, VMware ESX, Cisco, Disaster Recovery, Switches, Operating Systems, Troubleshooting, Computer Hardware, Solaris, Servers, Unix, AIX, HP-UX, Documentation, XP, Data Center, System Administration, Red Hat Linux, Windows Server 2003, Windows Server 2008, VMware, SAN, Storage, Virtualization, Microsoft Office, Customer Relations, Customer Service, TCP/IP, Excel, Windows Server, Veritas Cluster Server, Technical Support, Software Documentation, Windows XP, Microsoft Excel, Veritas Storage..., Networking, Cisco Technologies, Veritas Volume Manager, Cluster, Hardware, High Availability, Veritas, Storage Area Networks, SharePoint, NAS, Windows
Education
DeVry University Phoenix 2003 — 2005
Bachelors of Science, Technical Management
DeVry University Phoenix 2001 — 2002
Associate of Applied Science, Electronics and Computer Technology
JPMorgan Chase October 2013 - Present
Consultant with Quick Solutions (State Auto Insurance) May 2013 - September 2013
JP Morgan March 2011 - May 2013
JPMorgan Chase October 2009 - August 2011
Fiserv April 2006 - October 2009
Citi August 2005 - April 2006
Citi September 2003 - July 2005
Citi January 2002 - May 2004
Citi July 2001 - August 2003
Skills
Agile Methodologies, Business Analysis, Testing, Quality Assurance, SQL, Version One, Guidewire, Quality Center, Databases, Manual Testing, Process Improvement
Education
DeVry University 2001 — 2003
B.A., Technical Management
Capital One May 2012 - Present
HSBC Card Services 1998 - May 2012
Commercial Federal Bank 1998 - 1998
Convergys 1997 - 1998
Convergys 1996 - 1997
Fiserv 1986 - 1996
Fiserv 1982 - 1986
Skills
Vendor Management, Call Center, Team Management, Project Management, Credit Cards, Banking, Business Analysis, Leadership, Highly detail oriented, Risk Management, Analytics, Call Centers, Business Process, Financial Services, SDLC, Product Management, Training, Requirements Analysis, Quality Assurance, Analysis, Strategy
Education
Drake University
Bachelor of Science in Business Administrative, Management, marketing emphasis
SHAZAM Network - ITS, Inc. July 2014 - Present
SHAZAM Network - ITS, Inc. August 2012 - Present
SHAZAM Network - ITS, Inc. March 2008 - August 2012
FBL Financial Group, Inc. October 2005 - March 2008
Fiserv October 1998 - October 2005
Skills
Project Portfolio..., Software Project..., Project Management, Disaster Recovery, Risk Management, Resource Management, SDLC, Business Analysis, IT Management, Management, SharePoint, ITIL, PMP, Information Technology, IT Strategy, Oracle, Software Development, Requirements Analysis, Linux, Unix, SQL, Vendor Management, Enterprise Architecture, Integration, Requirements Gathering, MS Project, Business Requirements, Software Documentation, Data Warehousing, Databases, DB2, Business Intelligence, Scrum, Agile Methodologies
Education
Drake University 2001 — 2003
Bachelor of Science, MIS
University of Iowa 1997 — 1999
Fiserv October 2007 - Present
Education
Dordt College 1994 — 1998
BA Degrees, Accounting and Business Administration
Intuit November 2010 - Present
FISERV (previously IPS-Sendero) July 2008 - July 2010
IPS-Sendero June 2008 - July 2010
IPS-Sendero December 2006 - July 2010
Scenic Homes September 2005 - December 2006
Fiserv June 2005 - December 2006
BANK OF AMERICA May 2004 - June 2005
BISYS DOCUMENT SOLUTIONS January 2000 - January 2002
Bisys 2000 - 2001
Imagic January 1998 - January 2000
Skills
Access, Customer Service, Integration, Microsoft Office, Process Improvement, Product Management, Project Management, Requirements Analysis, SQL, SharePoint, Visio, Analysis, Quality Assurance, Requirements Gathering, Management
Education
DeVry University 2006 — 2007
Technical Accounting
Davenport College
BS; degree, Finance
Fiserv May 2008 - February 2009
IBM Corporation May 1984 - September 1991
Education
Drake University 1966 — 1968
Grand View College 1964 — 1965
Fiserv 2008 - Present
Guggenheim Capital Markets September 2005 - August 2007
Skills
Financial Reporting, Finance, General Ledger, Accounting, Financial Analysis
Education
Dowling College 1989 — 1992
The Estée Lauder Companies Inc. May 2014 - March 2015
Chase Auto Finance / Student Loan January 2013 - January 2014
Software Guidance & Assistance 2007 - 2014
JPMorgan Chase July 2012 - August 2012
JPMorgan Chase October 2010 - September 2011
Fiserv January 2010 - April 2010
Contemporary Computer Associates Inc., Bohemia, NY August 2008 - February 2009
Chase Education Finance, 900 Stewart Ave., Garden City, NY December 2006 - March 2008
Bank of New York Mellon, One Wall St., NYC NY April 2006 - October 2006
JPMorganChase, Card Services, IT Effectiveness March 1998 - January 2005
Skills
PMP, SDLC, PMO, Budgeting, Business Requirements, Vendor Management, Program Management, Business Analysis, Process Improvement, MS Project, Disaster Recovery, Project Planning, Quality Assurance, CMM, Banking, Software Project..., Lotus Notes, Team Building, Project Portfolio..., Requirements Analysis, Cross-functional Team..., Vendor Relations, SharePoint, Documentation, Requirements Gathering, Certified Project..., Customer Relations, Visio, Scrum Master, CRM, Software Documentation, Project Management, Business Process, Risk Management
Education
Dowling College 1969 — 1973
BA, Psychology
RippleRock, LLC 2012 — 2012
Scrum Master Certification, Project Management
Stony Brook University 2009 — 2009
Business Analysis Certificate, Business Requirements, Planning & Control, Data Gathering, Functional Specs, Structured Testing
International Institute of Learning, NYC, NY 2005 — 2005
PMP, Advanced Project Management
Fiserv March 2012 - Present
Pinnacle Bank December 2006 - March 2012
Country Club of Lincoln 1998 - 2006
Education
Doane College
Bachelor's, Business Management
hccs - Health Care Compliance Strategies, Inc. August 2013 - Present
Purolator International April 2012 - August 2013
Town of Islip December 2008 - February 2012
Sachem and Islip School Districts February 2007 - December 2008
Buck Construction and Development, Inc. November 2002 - August 2006
Exult, Inc. and Taylor Consulting Services May 2002 - October 2002
Fiserv November 1990 - August 2001
Education
Dowling College
MBA, General Business
Dowling College
Master of Science (M.S.), Childhood Education
PNC Bank September 2015 - Present
University of Pittsburgh January 2009 - August 2015
Duquesne University January 2007 - June 2012
Duquesne University, Dept. of Mathematics & Computer Science August 2007 - May 2009
Fiserv July 2008 - January 2009
Fiserv April 2007 - July 2008
4C Technologies September 2004 - March 2007
Software Engineering Institute January 2005 - February 2007
Tube City, LLC 2000 - 2004
USX Engineers and Consultants May 1999 - January 2000
Skills
Requirements Analysis, Software Project..., Team Leadership, Program Management, SharePoint, Linux, PMP, SQL, Agile Methodologies, SDLC, Software Design, Unix, Web Applications, Project Management, Visual Basic, Business Analysis, Testing, Oracle, JavaScript, XML, MS Project, Vendor Management, Software Development, Project Planning, Java, Database Design, Microsoft SQL Server, Process Improvement, Integration, Quality Assurance, Visio, Scrum, Business Intelligence, Business Process..., IT Service Management, Systems Analysis, Change Management, Programming, IT Management, Access, Software Documentation, Technical Writing, Databases, HTML, Web Development, Analysis, Requirements Gathering, Data Analysis, Software Engineering, Windows
Education
Duquesne University 2001 — 2006
MS, Computational Mathematics
University of Pittsburgh 1998 — 2000
MS, Information Science
Dickinson College 1989 — 1993
BS, Physics and Chemistry
Jonas Fitness, Inc. September 2015 - Present
Jonas Fitness, Inc. June 2014 - September 2015
Jonas Fitness, Inc. March 2013 - June 2014
Fiserv January 2012 - March 2013
Fiserv March 2010 - January 2012
Stanely Steemer January 2005 - March 2010
Stanley Steemer January 2001 - January 2005
Chase Manhattan Mortgage Corporation August 1998 - January 2001
Chase Manhattan Mortgage Corporation September 1997 - January 1998
Cord Camera and Video July 1993 - September 1997
Skills
.NET, ASP.NET, Microsoft SQL Server, Visual Studio, ASP, Web Services, VBScript, IIS, JavaScript, Software Development, Databases, XML, C#
Education
DeVry University 1999 — 2000
Bachelor of Science, Information Technology
Ohio Dominican College 1993 — 1997
Bachelor of Arts, Business Administration
Fiserv March 2014 - Present
Fiserv August 2011 - March 2014
Fiserv September 2001 - August 2011
Skills
SDLC, Business Analysis, Customer Service, Leadership, Process Improvement, Software Documentation, Software Project..., Vendor Management
Education
Doane College 1996 — 2000
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
LightEdge Solutions October 2012 - Present
ACUTE CARE, INC April 2012 - October 2012
Fiserv August 2011 - October 2012
Menards June 2008 - August 2010
Skills
Network Administration, Cisco Technologies, Technical Support, Hardware, vSphere, VMware ESX, Networking, VMware, Cisco Routers, TCP/IP, DNS, WAN, Servers, Disaster Recovery, Firewalls, DHCP, Routers, Switches, System Administration, Security, VPN, Network Security, Virtualization, Fortinet, Cisco IOS, Network Design, Edgewater, Cisco Firewall Security, VMware Infrastructure
Education
Des Moines Area Community College 2009 — 2012
AAS, Network Administration, 3.9
Luther College 2003 — 2007
Bachelor of Arts, Communication and Media Studies
MeYou Health September 2009 - Present
Univita May 2009 - September 2009
Healthways May 2009 - September 2009
Fiserv March 2009 - September 2009
Previdence January 2009 - February 2009
Healthways January 2008 - January 2009
Healthways July 2007 - December 2007
DIGOP 2002 - 2007
Bluepoint 2000 - 2002
Vehix.com 1999 - 2000
Skills
Ruby on Rails, SQL Server, Web Applications, .NET, MySQL, ASP.NET, PHP, Web Services, Application Development, Database Development, JavaScript, Agile, Architecture, AJAX, jQuery, Cloud Computing, XML, Software Development, C#, Application Architecture, Web Development, VB.NET, T-SQL, Database Design, SQL, ASP, SharePoint, Agile Methodologies
Education
Drew University 1992 — 1996
BA, Computer Science
Lake Crystal Wellcome Memorial High School 1988 — 1992
DataBank IMX January 2015 - Present
DataBank IMX August 2013 - January 2015
eDocument Resources November 2012 - August 2013
eDocument Resources October 2012 - November 2012
eDocument Resources January 2011 - September 2012
Fiserv September 2004 - December 2010
Skills
Business Analysis, Requirements Analysis, Microsoft SQL Server, Software Documentation, Enterprise Content..., Visio, Software Project..., Requirements Gathering, SQL, Document Management, SharePoint, Troubleshooting, Process Improvement, Project Management, HTML, Customer Service, Team Leadership, OnBase, Integration, Databases, SDLC
Education
Doane College 2000 — 2004
MIS
Fiserv June 2012 - Present
Cypress Communications August 2005 - June 2012
Web.com 2000 - 2006
Covad Communications 2000 - 2001
Skills
VoIP, SIP, Cisco Technologies, Networking, Network Security, Network Architecture
Education
DeVry University-Georgia
Fiserv January 2007 - Present
SS&C Technologies (formerly OIS) August 2005 - January 2007
Murphy & Company August 2003 - August 2005
Regeneron Pharmaceuticals August 2002 - August 2003
Bell & Howell (Chadwyck-Healey) July 1999 - July 2000
Education
DeVry University 2002 — 2003
B.S., Information Technology
The Ohio State University 1994 — 1999
B.A., English
Catholic Health Initiatives May 2007 - Present
Fiserv December 2005 - May 2007
University of Nebraska Technology Park 2003 - 2005
Skills
Healthcare Information..., EMR, Healthcare, Software Documentation, HIPAA, Epic Systems, Hospitals, EHR, CPOE, Process Improvement, Crystal Reports, Pyxis, Healthcare Management, System Administration, Clinical Research, Project Management, Strategic Planning, Informatics, Program Management, Visio, Change Management, Soarian Clinicals, Centricity, Pharmacy Automation, Revenue Cycle, Microsoft Office, PACS, Policy, Nursing, Troubleshooting, Epic ASAP certified, Dragon, Medical Device..., Dragon Naturally...
Education
Nebraska Wesleyan University 2007 — 2008
Project Management Certification
Doane College 2005 — 2007
Masters of Arts, Management
University of Nebraska-Lincoln 2003 — 2005
Bachelors of Science, Management and Marketing
Fiserv October 2014 - Present
Turner Broadcasting System August 2013 - October 2014
Ericsson August 2010 - August 2013
SAIC March 2008 - May 2009
DecisionOne October 2001 - August 2005
Skills
Servers, Unix, Security, Unix Shell Scripting, Solaris, Software Installation, Management, Veritas, Release Management, Veritas Cluster Server, DNS, Troubleshooting, Solaris Zones, Red Hat Linux, TCP/IP, LDAP, VMware, Data Center, Linux, Shell Scripting, Disaster Recovery
Education
DeVry University 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
First PREMIER Bank April 2012 - Present
Fiserv Precision October 2007 - March 2012
Fiserv January 2004 - September 2007
Skills
ITIL, Project Coordination, Customer Service, Project Planning, Management, Strategic Planning, Business Analysis, Process Improvement, Software Documentation, Call Center, Professional Services, Team Leadership, Project Management, Software Project..., Change Management, Account Management, Analysis, Business Process..., Call Centers
Education
Dordt College 1994 — 1998
BA, Accounting, Business Administration
AEGON USA Investment Management, LLC July 2008 - Present
AEGON April 2007 - July 2008
AEGON March 2004 - April 2007
Fiserv January 2000 - March 2004
Farm Bureau March 1993 - February 2000
CNA June 1990 - March 1993
Skills
Risk Management, Financial Risk, Financial Modeling, Internal Audit, Process Improvement, Business Analysis, Sarbanes-Oxley Act, Insurance, Financial Analysis, Finance, Financial Reporting, Reinsurance, Actuarial Science, Internal Controls, Analysis, Standards Compliance, Business Process..., Model Validation, Project Management, Credit Risk
Education
Drake University 1993 — 1998
MBA, Business Administration
Drake University 1986 — 1990
BSBA, Actuarial Science
TELCOR INC July 2009 - Present
Fiserv September 2006 - June 2009
Skills
Healthcare Information..., Customer Service, Hospitals, Process Improvement, Healthcare, HIPAA, Software Documentation, Team Building, Troubleshooting, Quality Assurance, Leadership, Healthcare Management, Business Analysis, Project Management, Change Management, EHR, Microsoft Office, Microsoft Excel, EMR, Program Management
Education
Doane College 2004 — 2006
Bachelor of Arts (B.A.), Business Administration and Management, General
Southeast Community College 2000 — 2004
Associate's degree, Business Administration and Management, General
Albion High School 1996 — 2000
Fiserv September 2014 - Present
Nelnet July 2012 - September 2014
Nelnet June 2011 - July 2012
Nelnet September 2009 - June 2011
Nelnet September 2007 - September 2009
Skills
Strategic Planning, Process Improvement, Business Analysis, Business Process, Leadership, SDLC, Customer Service, Management, Finance, Vendor Management, Team Leadership, Risk Management, Business Process..., Change Management, Visio, Project Management, Requirements Gathering, Program Management, Team Building, Analysis, Strategy, Requirements Analysis, Business Intelligence, Financial Reporting, Sales, Financial Analysis, Call Centers, Integration, Accounting
Education
Doane College 2009 — 2013
BA, Business Administration, Management and Operations
ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey) September 2014 - Present
IBM June 2014 - Present
Fiserv November 2011 - July 2014
Wells Fargo August 2003 - September 2011
Skills
Loans, Consumer Lending, Small Business Lending, Lines Of Credit, Credit, Banking, Commercial Lending, Financial Services, Customer Service, Training, Sales, Leadership
Education
Doane College 2011 — 2015
Bachelor's degree, Human Resources Management and Human Relations
Hamilton University 2001 — 2003
Associate's degree, Business Administration and Management, General
Fiserv
Skills
Web Services, Microsoft SQL Server, ASP.NET, XML
Education
Doane College 2002 — 2004
Bachelor's, Information Systems
The Black Market September 2015 - Present
Fidelity National Title Group July 2013 - June 2014
William H. Oliver, Attorney at Law-Abogado June 2012 - July 2012
Wolzen Law Office September 2011 - May 2012
Fiserv June 2008 - July 2010
Union Bank & Trust Company June 2007 - June 2008
Woods Brothers Realty & Mortgage August 2005 - December 2006
Skills
Legal Writing, Legal Research, Research, Analysis, Mediation, Title Insurance, Loss Recovery, Management Of Outside..., Due Diligence, Title Searches, Negotiation, Settlement, Leadership, Fluent in German, Fluent in..., Public Relations, Microsoft Office, Customer Service
Education
University of Nebraska College of Law 2010 — 2013
Juris Doctor, Law
Doane College 2004 — 2008
Bachelor of Arts, Business Administration & German
IBM June 2014 - Present
IBM May 2011 - June 2014
Kenexa, an IBM Company June 2007 - May 2011
Fiserv June 2005 - May 2007
Doane College August 2004 - May 2007
Skills
ASP.NET, .NET, Java, Microsoft SQL Server, SQL, Web Services, JavaScript, Access, Process Improvement, HTML, Visual Studio, Databases, Visual Basic, VB.NET, Project Management, Troubleshooting, Team Management, Operations Management, Employee Training, Technical Support, Communication Skills, SharePoint, Team Leadership, English, Software Project..., Leadership
Education
Doane College 2003 — 2007
Bachelor of Science, Information Systems, Business Administration
FedEx Express November 2013 - Present
Coloma Country Inn March 2007 - 2013
Sanborn Orchards January 2003 - June 2008
Charles Schwab November 2000 - December 2002
Merrill Lynch June 1997 - November 2000
Ultradata September 1996 - April 1997
Fiserv February 1983 - September 1996
Skills
CICS, Assembly, Analysis, Testing, Programming, Retail, Business Requirements, DB2, Change Management, Quality Assurance, Customer Relations, Production Support, HTML, Visio, Unix, Problem Solving, SDLC, Application Development, Systems Analysis, Process Improvement, Access, Excel, Word, Databases, Microsoft Office, MS Project, Operating Systems, JCL, Business Analysis, Disaster Recovery, Outlook, VSAM, Banking, Software Development, SAS, COBOL, MVS/ESA, OS/390, IBM 3090, Strobe, Omegamon, JES2, RACF, IBM Utilities, DFSORT, SDSF
Education
Diablo Valley College
AA, Data Processing
MUFG Union February 2014 - Present
Fiserv January 1989 - March 2013
FISERV 1993 - 2002
CAPITAL FEDERAL 1984 - 1989
Skills
Business Analysis, Requirements Analysis, Visio, Process Improvement, Vendor Management, Disaster Recovery
Education
Diablo Valley College 1972 — 1977
Associate of Arts (AA), Physical Education Teaching and Coaching
Fujitsu America June 2012 - Present
Fiserv November 2007 - June 2012
City of Arlington September 2005 - November 2007
Choice Solutions May 2004 - September 2005
Venturi Staffing Partners November 2003 - April 2004
Digital Voice Corporation February 2000 - November 2003
Digital Voice Corporation December 1996 - January 2000
Digital Voice Corporation October 1993 - November 1996
Skills
Troubleshooting, Software Documentation, Cisco Technologies, Security, Perl, Windows Server, Disaster Recovery, VMware, Storage Architecture, Servers, Brocade, VMware ESX, Active Directory, ITIL, Infrastructure, SAN, IIS, Microsoft Exchange, Networking, Program Management, System Administration, Workstations, DNS, High Availability, Data Center, Dell Computers, EMC Storage, Operating Systems, Testing, Storage, Management, Hardware, Storage Area Networks, Software Installation, Cluster, Technical Support, CRM, SDLC, Group Policy, Dell PowerEdge Servers, Information Technology, Windows, DHCP, Datacenter..., Microsoft Certified..., Help Desk Support, Virtualization, Switches, Databases, Citrix
Education
Southern Methodist University 1995 — 1996
C programming on UNIX platform in SMU School of Engineering and Applied Science
DeVry Institute of Technology 1989 — 1993
Bachelor of Science (B.S.), Bachelor of Science in Electronics Engineering Technology and a Minor in English
The University of Texas at Arlington 1985 — 1989
Mechanical Engineering, Computer Science Engineering
Fiserv June 2012 - Present
Education
Doane College-Lincoln Grand Island and Master 2010 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Mutual of Omaha Bank August 2015 - Present
Fiserv May 1996 - Present
Skills
Business Analysis, Software Development, Agile Methodologies, SOA, Requirements Analysis, Java Enterprise Edition, XML, Java, Software Project..., Leadership, Account Management, Process Improvement, Customer Service, SDLC
Education
Doane College 1992 — 1996
Bachelor's degree, Mathematics and Physics
Fiserv 2007 - 2012
Mosley Holdings 2005 - 2007
The Quakertown National Bank 1994 - 2005
Skills
Supervisory Skills, Computer Literate, Coaching, Self Driven, Team Leadership, Attention To Detail, Problem Solving, Microsoft Excel, Training, Accounting
Education
DeSales University
Accounting
Lehigh Carbon Community College
Business Management
Fiserv January 2013 - Present
Fiserv August 2012 - January 2013
Fiserv May 2012 - August 2012
Sprint Nextel October 2010 - May 2012
Best Buy November 2006 - October 2010
Skills
Mobile Technology, Wireless, Blackberry, Mobile Devices, Networking, Mobile Communications, Technical Support, Cellular Communications, Customer Experience, Mobile Applications, Integration, TCP/IP, Telecommunications, Unified Communications, Testing, SaaS, Go-to-market Strategy, Android, Mobile Internet, CRM, Software Project..., Product Management, Customer Retention, Vendor Management, Managed Services, Direct Sales, iPhone, Wireless Networking, Product Marketing, Pre-sales, B2B, Solution Selling, Windows Server, VoIP, Cloud Computing, System Deployment, M2M, Salesforce.com, Call Centers, Software Development, Strategy, CDMA, Windows, Enterprise Software, Competitive Analysis, iOS, Troubleshooting, Solutions Marketing, Cross-functional Team..., Sales Process
Education
DeVry University-Texas 2011 — 2014
Fiserv March 2004 - Present
Education
DeVry University-Georgia
Information Technologh
Onslow County Community College
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Fiserv 2015 - Present
IBM September 2013 - Present
hhgregg June 2012 - July 2013
US Army January 2007 - July 2012
Circle K May 2005 - December 2006
Skills
Microsoft Applications, Filing, Government Filings, Computer-savvy, Typing, Cash-handling, Customer Satisfaction, Custom Systems, Optimizing Performance, Packaging, Sorting, Supervising, Procedure Creation, Software Deployment, Service Deployment, Culinary Management, Driver Training, Logistics, Human Resources, Documentations, Physical Testing, Operations Processes, Lifting, Culinary Skills, Security, Organizing Meetings, Office Management, Office Organizing, Microsoft Office, Recording, Network Devices, Transaction Experience, Team Building, Competitive, Inventory, IT Solutions, Software Installation, Computer Hardware, Computer Hardware..., Computer Hardware..., Remote Access, Troubleshooting, Cisco Routers, Documentation
Education
DeVry Institute of Technology 2013 — 2015
Bachelor of Applied Science (BASc), Network and System Administration/Administrator, 3.7
Technology Center Inc 2012 — 2013
Certification Program, Computer/Information Technology Administration and Management
Spencer high 2000 — 2004
Fiserv May 2011 - Present
Fiserv May 2010 - May 2011
Fiserv April 2007 - May 2010
Education
Doane College 1994 — 1998
Bachelor of Science, Mathematics
Fiserv 2006 - Present
Skills
Content Management, Technical Writing, Editing, Copy Editing, Content Development, Copywriting, Corporate Communications, Project Management, HTML, Social Media, Proofreading
Education
Doane College 2000 — 2003
Bachelor of Science, Business Management, Marketing
University of Nebraska-Lincoln 1999 — 2000
Fiserv July 1995 - Present
Skills
XML, Web Services, ASP.NET, .NET, SQL, Software Development, JavaScript, Microsoft SQL Server
Education
DeVry University
Bachelor's degree, Computer Information Systems
Apex Systems September 2015 - Present
BP August 2012 - February 2015
Fiserv 2004 - 2010
Skills
ITIL, Troubleshooting, Windows Server, Disaster Recovery, Integration, IT Service Management, Microsoft SQL Server, SharePoint, Servers, Software Documentation, Customer Satisfaction, Call Centers, Vendor Management, Team Leadership, Training, Customer Service, Leadership, IT Management, Management, System Administration, Lotus Notes, Process Improvement, Performance Management
Education
DeVry University
Electrical and Electronics Engineering
Waubonsee Community College
Management Information Systems, General
Fiserv 2013 - 2015
metanexgen June 2012 - May 2013
Skills
C++, C#, Java, JavaScript, Python, PHP, HTML5, CSS, PL/SQL, Microsoft SQL Server, Visual Studio, Git, Github, Adobe Creative Suite, Oracle, Oracle Database, Team Building, Time Management, ASP.NET, Software Development, Microsoft Office, Programming, Web Design, Web Development, Web Applications, Web Services, jQuery
Education
DeSales University 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer Science and Computer Programming, 3.6